Store Supervisor Resume Samples
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Store Supervisor Resume Samples
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DG
D Goodwin
Delfina
Goodwin
566 Strosin Isle
San Francisco
CA
+1 (555) 575 0849
566 Strosin Isle
San Francisco
CA
Phone
p
+1 (555) 575 0849
Experience
Experience
Philadelphia, PA
Store Supervisor
Philadelphia, PA
Ankunding-Pouros
Philadelphia, PA
Store Supervisor
- Proactively manage performance by providing ongoing constructive performance feedback and coaching
- Plus, you’ll provide cover in the Store Manager’s or Assistant Store Managers absence
- To carry out any additional duties as directed by Store Manager / Assistant Store Manager
- Recruits, leads, coaches, develops and manages the performance of a top tier team of Sales Associates
- Tracks performance data for his/her area (e.g., best sellers, space allocation, etc.) and makes the necessary adjustments to drive productivity and efficiency
- Work with Store Manager to manage all Retail Sales Specialists (RSS) in driving sales and retention behavior
- Select, hire, develop, performance manage, coach, schedule, engage and train store team members
Phoenix, AZ
Marina Store Supervisor
Phoenix, AZ
Murazik Inc
Phoenix, AZ
Marina Store Supervisor
- Manages the maintenance of inventory level within guidelines established by General Manager and Retail Manager
- Work with General Manager and Retail Manager to utilize complete productivity on the floor at all times
- Assigns daily tasks to Marina Store staff and ensures that the tasks are performed correctly and in a timely manner while maintaining high standards of customer service
- Communicates with General Manager & Marina Manager to insure that all received products are placed on the retail floor as soon as possible
- Assists all Marina guests in any possible way
- Conducts periodic inventory count based on schedule established by controller and retail buyer
- Additional tasks and responsibilities may be assigned at the discretion of the General Manager
present
Philadelphia, PA
Village Store Supervisor
Philadelphia, PA
Fadel Group
present
Philadelphia, PA
Village Store Supervisor
present
- Assists managers with employee discipline sessions, attendance logs, and maintaining up to date contact information
- Performs task as requested by your manager on a weekly, bi-weekly, or monthly basis
- Provides on-going coaching and performance feedback to staff members
- Assists managers with administrative tasks, scheduling, ordering, and inventory responsibilities
- Maintain a safe work environment by enforcing all safety standards and assisting with STEP observations
- Responsible for opening and closing the location according to expectations of the management team
- Oversees setting up and breaking down of work stations
Education
Education
Bachelor’s Degree in Business Administration
Bachelor’s Degree in Business Administration
Northeastern University
Bachelor’s Degree in Business Administration
Skills
Skills
- Extensive product knowledge or the ability to obtain product knowledge
- Reliable with strong sense of responsibility plus problem solving ability
- Strong organizational skills and ability to multi-task in a fast-paced environment
- Highly responsible & reliable
- Strong customer service skills
- Knowledge of administrative aspects of store operations
- Ability to work cohesively with fellow colleagues as part of a team
- General knowledge of apparel products (i.e., fit and fabric)
- Strong interpersonal and problem solving abilities
- Excellent communication and organizational skills
11 Store Supervisor resume templates
Read our complete resume writing guides
1
Store Supervisor Resume Examples & Samples
- Supervise store personnel in all phases of store activities to ensure proper store operation. Assume responsibilities for budget control, shrink, overall operation and merchandise presentation within the store. Responsible for taking annual physical inventory
- High school degree or equivalent. A college degree is a plus
- Proven Sales Performance and ability to assist Store Manager in driving store team to achieve Sales Objectives
- Management experience of 3 to 5 years in specialty retail (apparel or women's intimate apparel preferred)
- Strong merchandising and display skills
- Demonstrated ability to handle diverse, demanding workload in a fast-paced environment
- Strong supervisory skills
2
Store Supervisor Resume Examples & Samples
- Assist with driving and controlling store sales, KPI, shrink and payroll performance
- Achieve personal productivity goals
- Assume store leadership responsibility in the absence of store management
- Assist in the networking, recruiting and selection of top talent
3
Store Supervisor Resume Examples & Samples
- A passion for the Brooks Brothers Brand and delivering outstanding customer service
- Proven track record of increasing sales and consistently ranking as a top performer
- Strong operational skills
- The proven ability to engage and inspire a team
- The ability to adapt and embrace change
- Minimum of 1 year of management or supervisory experience, preferably in luxury or designer apparel
4
Store Supervisor Resume Examples & Samples
- Enhance the Burberry Experience and ensure customers are taken through the appropriate touch points of the Burberry Experience during their customer journey
- Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers
- Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions
- Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level
5
Store Supervisor Resume Examples & Samples
- Serve as Floor Manager, managing staff on floor while attending to customers
- Work on the sales floor 90% of the time with 10% of the time being spent on administrative tasks assigned by the store manager
- Effectively opens and closes the store, counting tills and completing bank deposits each day
- Responsible for greeting customers and directing them to the appropriate areas of the store
- Primarily begins working with customer to gain knowledge of their specific needs before introducing the customer to a Sales Associate
- Places consumer orders as needed
- Provides daily direction and communication to retail store employees so that all customers are serviced in an efficient and professional manner
- Serve as mentor and share product knowledge and service training with fellow employees
- Provides continual evaluation of processes and procedures; suggests methods to improve customer service and efficiency
- Responds to customer inquiries and issues, with the ability to make manager level decisions
- Assists store manager in conducting staff meetings
- Addresses disciplinary and/or performance problems according to company policy
- Uses good judgment in resolving difficult service situations
- Responsible for cleanliness and organization of the showroom floor
- Assists with stocking as needed
- As member of the management team (including store manager and assist store manager) attends required meetings and participates in management team decisions involving the store and sales team
- High School diploma or equivalent required
- 2-year customer service or retail management required
6
Store Supervisor Resume Examples & Samples
- Ensure all staff has a full understanding of all necessary information for key business initiatives via appropriate communication and training
- Optimize all customer engagement opportunities relating to key business initiatives
- Consistently and accurately capture all customer data in support of building and developing lasting client relationships and to obtain customer feedback
- Service Excellence
- Engage with all customers to ensure the consistent delivery of exceptional service
- Positively contribute to store’s delivery of the Tiffany Experience
- Independently resolve all customer issues up to the maximum level permitted under the established retail guidelines
- Work as a team partner with colleagues to ensure customer satisfaction and contribute to a positive store environment
- Remain current on all industry news and company updates
- Corporate Standards and Directives
- Fully understand and support current business initiatives and new product launches in order to drive the success of the business
- Ensure all sales activity complies with corporate brand standards and directives, including Product Presentation and Visual Merchandising
- Maintain security standards within the store to ensure safety of customers, colleagues and to protect our assets through appropriate care and handling of merchandise
- Store Operations
- Ensure store operates efficiently and effectively and in compliance of company standard
- Collaborate with CVM and merchandising for timely implementation
- Maintain standards for all creative vehicles in store, including: Windows and vitrines, signage, flowers, bar, holiday décor
- Maintain standards for merchandising directives: Ensure case line presentations complete and up to date and maintain merchandising adjacencies
- Assist in preparing relevant reports as assigned by Store Manager
- Staff Guidance and Role Modelling
- Build and develop robust internal and external pipeline of retail talent through training and coaching
- Proactively manage performance by providing ongoing constructive performance feedback and coaching
- Demonstrate as a role model to the team and lead them towards achieving sales goals and maintain excellent service
- Minimum 6 years of retail sales experience in which at least 2 years at management level Strong in store operations, sales & service, people management and training experience
- Result-driven, proactive, excellent in communication and interpersonal skills
- Luxury brand experience or jewelry background is definitely an advantage
7
Store Supervisor Hangzhou Resume Examples & Samples
- 6 years or above retail management experience, luxury brand preferred
- Strong team building and leadership skills
- Must be well organized and can work under pressure
8
Assistant Manager / Store Supervisor Resume Examples & Samples
- Fluent Turskish and very good command English
- Relevant managerial experience in retail / Luxury Retail companies
- MS Office suite proficiecy
- Proven record on consistently taking action to improve service level in responsible area
- Team leadership experience and ability to properly manager a sales team
9
Store Supervisor Resume Examples & Samples
- Optimize the results of the store by leading the sales team to develop customer loyalty and in the context of the business strategy and image of the house
- Key person for client relationship management. He/she should lead the efforts of the team to acquire new clients, not only by converting the walk-in clients, but also by following a tactic of client acquisition outside the boutique
- In charge of stock management and inventory
- Organizes formal weekly meeting for the purpose of giving objectives, sharing information and conducting team spirit
- Coach team and take care of the recruitment, staff training and development of the team
- Achieved Sales Target, Sales and Sales Support
10
Store Supervisor Ningbo Heyi Resume Examples & Samples
- Support sales team to achieve monthly target and individual sales goals
- Maintain planned part-time staff headcounts
- Support Marketing and Business sales group events
- Support other departments in corporate procedures and initiative
- Strong interpersonal, communication and organizational kills
- Good command of in written and spoken English and Chinese
- Customer oriented, sales driven, creative, diplomatic and deligent
11
Store Supervisor Resume Examples & Samples
- Personal Profile
- Dedicated team player
- Excellent communication, leadership and supervisory skills
- Positive approach and willingness to learn
12
Store Supervisor, Queens Plaza, Brisbane Resume Examples & Samples
- Supervising and management of employees and product
- Professional
- Brand aware
- Ideally technical proficiency with SAP, MS applications and Apple products
- A second language would be beneficial
13
Store Supervisor, Multilingual Preferred Resume Examples & Samples
- Coach, and inspire Store Teams to consistently drive sales results
- Ensure Brand consistency through proper visual presentation of fixtures and product
- Communicate merchandise needs and trends to Store Manager in order to maximize sales
14
Store Supervisor Resume Examples & Samples
- Lead by example by providing every customer with a warm welcome and exceed all expectations at every opportunity
- Interact with the children, establishing needs, offering features and benefits and successfully close the sale
- Assists the ASM and SM in maintaining holiday, attendance, and team scheduling
- Effectively supervise Sales Associates during the shift, dealing with potential issues appropriately and in line with LEGO policies and procedures, with the ASM and SM's support
- Complete orders for store and office supplies in line with guidelines and operating budgets
- Ensures Sales Associates are trained in using the cash register
- Ensures money handling procedures are followed by all Sales Associates
- Ensures a well organised stockroom is maintained at all times and that all available products are merchandised on the shop floor and loss prevention targets are achieved
- Assists the ASM and SM in achieving a high standard of merchandise presentation following store guidelines
15
Store Supervisor Resume Examples & Samples
- To be responsible for ensuring the superior customer services in provided
- To assist in communicating company’s policies, memoranda and general information to the staff in a clear and concise manner to ensure understanding and support
- To monitor budgetary goals and sends regular reports
- To manage and ensure that customers are informed of any new arrivals or special events
- To handle customer complaints and perform first level solution
- To ensure that the Store is in an impeccable condition at all times; i.e. that it meets technical and sanitary as well as decoration standards and requirements
- To manage the physical assets and funds of the Store
- To ensure all operational procedures regarding sales, discounts, transfers, stock adjustments, and all policies set forth in the Operations are properly carried out
- Diploma and above in any discipline with at least 5 year hands-on retail sales or store operation experience in which 2 years at supervisory level
- Prior exposure in luxury goods or premium fashion brands is preferred
- Demonstrated strong sense of high-end fashion
- Possess excellent communication, customer service and interpersonal skill
- Good command of both spoken and written English and Chinese
16
Store Supervisor Resume Examples & Samples
- Consistently offer professional, friendly and engaging service
- Manage the day to day activities of the Stores department and ensure all standards are followed
- Plan, direct, and coordinate the storage and distribution of goods within the hotel
- Verify and keep records on incoming and outgoing items
- Manage inventory of supplies on a monthly basis and report as required
- Maintain all documents and files with regards to inventoried items
- Ensure all control procedures for Stores are followed
- Work closely with the Purchasing department to prepare accordingly for the storage of goods
- Maintain a high level of cleanliness and hygiene in all storage areas
- Participate in the recruitment and training of new Colleaguessupervisors
- Follow departmental policies and procedures
- Previous leadership experience required
- Computer literate in Microsoft Window applications required
- Highly responsible & reliable with exceptional attention to detail
17
Store Supervisor Resume Examples & Samples
- Responsible for cash handling, safe verification and daily deposits
- Knowledge of Labor Scheduling Report, Labor Scheduling Tool, and Labor Tracking Tool
- Completion of any task requested by a supervisor or member of the ARAMARK management team
- Must be able to understand safety rules, ARAMARK Alcohol Regulations, operating and maintenance instructions and procedures
- Basic computer skills and ability to quickly learn new technology systems
18
Store Supervisor Resume Examples & Samples
- Recruits, leads, coaches, develops and manages the performance of a top tier team of Sales Associates
- Manages the day-to-day operations of the business
- Builds a loyal customer base by creating long-term relationships
- Reviews financial reports to identify trends and implement solutions in order to ensure srore financial plans are achieved
- Demonstrates as a role model in the store when it comes to add-on selling of accessories and Protection Agreements
- Conducts associate observations and provides one-on-one feedback and hands on training to increase sales
- Ensures all merchandising is complete and accurate using tools including pricing, store layout, and planograms
- Conducts safety and security audits, and identifies and implements business solutions to address safety and security issues
- Maintains inventory accuracy through process management
- Creates weekly schedules to ensure appropriate staffing levels
- Keeps the District Manager informed of all revenue opportunities in the store or surrounding market
- Strong leadership, administrative, organizational, managerial, and communication skills
- Analytical ability to gather and interpret information, and to develop, recommend, and implement solutions
19
Assistant Store Supervisor Resume Examples & Samples
- Sells and receives merchandise, stocks or replenishes areas, and maintains a professional unit
- Takes responsibility for individualized sales goals, and sets examples with own personal sales achievements
- Ensures unit sales and revenue goals are met and are in alignment with payroll expenditures
- Assists manager to ensure all merchandising is complete and accurate using tools including pricing, store layout, and planograms
- Assists Manager with event planning and execution including creating flyers, completing product ordering, completes event set-up and executes to the plan during the event
- Conducts associate observations and provides one-on-one feedback and hands on training to increase sales accordance with unit goals
- Maintains building and equipment by ensuring loss prevention, security, and safety policies are followed
- Maintains inventory accuracy through process development and management
- Provides input to the Manager in the recruitment and selection of Consultative Sales Associates
- Partners with Manager in establishing and conveying expectations to associates and for measuring performance and productivity levels using sales metrics goals
- Provides daily coaching and training for Consultative Sales Associates
- Provides input to the Manager for annual performance evaluations
- Provides input on disciplinary actions and terminations
- Participates in associate accident investigations to identify and correct root causes
- 18 years of age or older
- Bachelor's degree in Business Administration
20
Store Supervisor Fujairah City Centre Resume Examples & Samples
- Has a working knowledge of the Retail KPIs and makes commercial decisions within his/her area of responsibility
- Uses advanced Category expertise and enthusiasm for the Brand to drive sales and customer loyalty in his/her area of responsibility
- Creates an appealing, easy-to-shop environment for customers by coordinating his/her team to consistently execute visual merchandising and housekeeping standards in his/her area of responsibility
21
Store Supervisor Resume Examples & Samples
- Read and visually verify information in a variety of formats (e.g., small print)
- Visually inspect tools, equipment, or machines (e.g., to identify defects)
- Enter and locate work-related information using computers and/or point of sale systems
- Move up and down stairs and/or service ramps
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Arithmetic Computation
- Learning
- Proper Lifting Techniques
- Stamina
- Agility
22
Store Supervisor Resume Examples & Samples
- Ensure sales growth
- Deliver high levels of customer care
- Merchandise creatively
- Manage stock and administration efficiently
- Plus, you’ll provide cover in the Store Manager’s absence
- Play a key role in staff recruitment and development
23
Toys R Express Store Supervisor Resume Examples & Samples
- Evaluate associate's performance and coach them on performance-related problems and on their general development. (N/A)
- Provide training to associates on a one-to-one basis on Guest service, Product knowledge, Merchandising, selling skills, safe merchandising techniques and use of equipment
- Motivate associates, foster teamwork and champion change when it occurs
- Cultivate and role model best-selling and service practices. Actively engage guests at all times and ensure associates are doing the same
- Drive sales though activities such as guest engagement, product demonstrations, and suggestion selling in order to maximize the value of each guest visit
- Ensures proper merchandising and signage of all sales floor areas, at all times
- Supervises unloading of all trucks and flow of merchandise to sales floor or storage as appropriate
- Preserve Company assets by controlling shrink, labor costs & risk exposure
- Ensure proper opening and closing of location according to store scheduled hours, including store recover and activating/deactivating the location alarm (if applicable)
- Ensure all transactions are accounted for through the proper handling of all cash, receipts, and reports. Ensure that night deposit is made in a timely fashion
- Ensure all fixtures are in good repair and are set properly per fixture plan
- Act as a role model of appropriate loss prevention/risk management behavior and ensure associates are effectively trained in these areas
- Execute all initiatives per Company SOP
- Other tasks and duties as assigned
- Able to identify others' strengths & assign work accordingly
- Results ownership
- Organization knowledge - know the business. Use technical/functional expertise
- Please note that we recruit for this position on an on-going basis in order to build a talent pool of potential candidates. When a position becomes available, we will review applicants at that time. Due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted. Thank you for your interest in Toys"R"Us! Stay connected with us on Facebook, LinkedIn, Instagram, Twitter & YouTube @ToysRUsCareers
24
SPP Retail Store Supervisor Resume Examples & Samples
- · Inventory control, purchasing, and receiving activities. For example, determining appropriate inventory levels, stocking shelves, ticketing merchandise, cycle counting, receiving incoming shipments into the inventory and placing reorders
- · Ensure all paperwork is up to date and accurate per the Staples standard. Monitor sales numbers and traffic into the store
- · Reconciliation of the point of sale system, including cash and weekly cash deposits, opening and closing procedures, inventory control
- · Supervise staff, provide training and feedback to ensure the highest level of customer service is being given
- · Be an on-site ambassador for Staples Promotional Product
- 5+ years of experience in retail industry
- Previous sales experience with extraordinary customer service skills
- PC proficiency – MS Excel, MS Word, Power Point, Outlook
- Highly Motivated/energetic
25
Store Supervisor Resume Examples & Samples
- Understands customer expectations and coaches his/her team to meet or exceed them at all times
- Ensures the product offer available to customers is maximized in his/her area of responsibility by coordinating product delivery from the stockroom to the floor and replenishment
- Minimizes loss by implementing, monitoring and tracking all loss prevention procedures
- Coaches, motivates and inspires individuals within his/her area of responsibility to maximize their performance
- Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance
- Basic Microsoft Office skills
- Minimum 12 months work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and comprehensive product, retail and industry understanding, [as well as with first supervisor experience]
26
Store Supervisor Resume Examples & Samples
- Oversee the cleaning and stocking of workstations
- Assist in the taking and reconciliation of physical inventories
- Must be able to understand safety rules, operating and maintenance instructions and procedures
- Must be willing to work event based hours including evening, weekends and holidays
- Courtesy and tact in dealing with guests and co-workers
27
Fairholme Store Supervisor Resume Examples & Samples
- Supervises/completes the receiving and tagging of all incoming merchandise
- Performs cashier duties
- Communicates with District Retail Buyer to insure that all received products are placed on the retail floor as soon as possible
- Manages the maintenance of inventory level within guidelines established by General Manager and District Retail Buyer
- Work with General Manager and District Retail Buyer to utilize complete productivity on the floor at all times
- Interacts with customer for possible merchandising opportunities
- Follows and implements all Wage and Hour standards/procedures; to include meal breaks and schedules
- Follows, implements, and follows up on all emergency procedures
- Responsible for knowing and understanding all environmental procedures and processes for location
- Is aware of and complies with all environmental impacts and aspects associated with position
28
Coin Store Supervisor Resume Examples & Samples
- Ability to motivate and influence others
- Good team player
- Competent in training others
- Proactive approach and ability to use own initiative
- Previous work experience in a warehouse or cash handling environment
- Working knowledge of cash processes and equipment
29
Store Supervisor Resume Examples & Samples
- Sales Supervisor will work with Store Manager to ensure achievement of sales, retention, and quality targets
- Monitors the retail store customer service interaction to identify sales opportunities within all transactions and handling of subscriber disconnect activity
- Reviews customized reporting to highlight areas of opportunities with each representative for coaching purposes
- Train and monitor representatives in techniques to assist customers in the selection, purchase, and retention of products and services
- Effectively communicate product and service information, feature functionality, billing procedures and equipment usage to each customer
- Effectively process customer bill payments (location dependent)
- Achieve all sales (PSU/MRR/Bundles/SIK/WB/etc.) quotas set for the department by following the established departmental policies and procedures
- Demonstrate full understanding of current marketing campaigns and offerings and have the ability to communicate them clearly to customers and other employees
- Work with Store Manager to manage all Retail Sales Specialists (RSS) in driving sales and retention behavior
- Coach and mentor all RSS in achieving sales performance at or above expectations
- Manage E3 process
- Work with a regional team of Sales Supervisors to ensure sharing of Best Practices
- Assist in handling reconciliation of all cashiers receipts and prepare the daily deposit as needed to support Operation Supervisor
- Maintain daily staff attendance record
- Report the status of daily work issues to the Operations Supervisor and/or Store Manager
- Flexible Work Schedule based on 7 day retail environment
- Attend conference calls, trainings and meetings as needed/requested with little to no notice
- Maintenance and delivery of all Corrective Action documents within sales teams
30
Marina Store Supervisor Resume Examples & Samples
- Assigns daily tasks to Marina Store staff and ensures that the tasks are performed correctly and in a timely manner while maintaining high standards of customer service
- Merchandises the floor for maximum sale of all products
- Communicates with General Manager & Marina Manager to insure that all received products are placed on the retail floor as soon as possible
- Maintains all cashier drawer audits and supervises change requests
- Assists all Marina guests in any possible way
- In partnership with the Retail Manager, schedules Marina Store staff on a weekly/monthly basis and determines appropriate break schedules to maximize floor coverage and customer service
- Follows, implements, and follows up all emergency procedures
- Additional tasks and responsibilities may be assigned at the discretion of the General Manager
- Ability to use confidential information in an appropriate manner and protect employee
- Making skills
31
Engineering Store Supervisor Resume Examples & Samples
- Facilitate day to day issuance of inventory items needed in the operation
- Maintain stock in the store by conducting regular inventory of store items (Weekly and Monthly)
- Provide a system whereby all items in store are encoded on the computer. Ensure records and actual SOH is tally at all times
- Monitor the stock level and order items reaching minimum stock level
- Day to day coordination and answering inquiries from different suppliers pertaining to ordered parts, materials, tools etc… to ensure proper/exact product will reach the site
- Facilitate local buying of items
- Maintain records of purchase orders; update the served and non-served items
- Follow up on any discrepancies on payments, delivery etc…
- Provide weekly report on parts /materials/tools etc… that is to be order
- Maintain all stores are in proper, well maintained and organized
- College diploma or equivalent qualifications
- Good written and verbal communication skills in English
- Ability to compute basic mathematical calculations
- Knowledge of effective office organizational practices
- Ability to use all Purchase Codes and complete shipping documentation
- Ability to operate and manage all necessary equipment
- Ability to move and handle merchandise throughout the Hotel
- Ability to work varied hours/days to oversee Hotel purchasing operations
- Minimum 2 years of purchasing experience
32
Store Supervisor Resume Examples & Samples
- Create and promote a customer-friendly atmosphere in the store by greeting and meeting each customer in a friendly and helpful manner. Assist customers with loan process, including without limitations, answer all customer questions and concerns in person as well as over the phone
- Manage all administrative processes and procedures within the store, including without limitations, auditing, reminder calls, local store marketing, store presentation, collection duties, cash drawer balancing, daily banking procedures, store opening and closing activities, store systems, security checks, daily reports, and all other duties as assigned
- Review store’s daily operating, production, and performance reports, communicating results to staff and setting goals for Associates that will maximize store profits. Make any necessary changes in operations that maximize the use of store assets, control loan balance, and generate new business through the use of local marketing
- Satisfy or exceed goals for each area of responsibility: Financial (including loan balance, collections, and profitability), Customer Relations, Store Standards, and Human Resources (recruit and retain quality Associates)
- Insure that all operating standards meet or exceed the expectations established by the Company
- Provide security (without limitation) for confidential data maintained at the store. Insure cabinets remain securely locked as required by company operating standards. When appropriate, properly destruct documents by following designated company operating procedures
- Develop and implement store marketing plan, sales strategies, and marketing objectives. Implementation includes but not limited to; developing marketing relationships with local businesses, posting marketing materials at nearby establishments and developing and retaining a viable customer base
- Source and recruit Associates, ensuring each individual employed is the best available talent for the store
- Train Associates to insure the development needs meet prescribed Company standards
- Lead and direct Associates to accomplish performance and marketing goals and objectives
- Evaluate performance of Associates, giving each individual consistent and fair feedback on his/her performance on both and ongoing basis, and formally with an annual written appraisal
- Implement, test, and maintain internal controls for store including security, audit procedures, and cash controls
- Provide clear and concise communication to store coworkers so that all coworkers understand store’s mission and profit objectives. Communications should take on the form of meetings, memos, and general bulletin board postings
33
Store Supervisor Resume Examples & Samples
- Cash handling experience, preferably in a retail environment
- High-energy sales personality with sales/marketing experience preferred
- Able to multi-task in a fast-paced professional environment
- Solid written and verbal communication ability
- Able to correctly operate office equipment such as fax machines and copiers
- Able to work at least 45 hours per week
- Must have a valid driver’s License
34
Store Supervisor Resume Examples & Samples
- Responsible for opening and closing the location according to requisite National Park Service hours of operation
- Oversees setting up and breaking down of work stations
- Oversees the sanitation of work stations including floors, worktables, walls, refrigerators, meat blocks, equipment, and utensils in Snack Bar
- Oversees the cashiers on duty and ensures that they are properly trained and adhere to the cashier policy
- Cycle Counts inventory on weekly basis
- Provides on-going coaching and performance feedback to staff members
- Responsible for making sure each station has taken samples of all food items on the line prior to serving the customers
- Greets customers as they enter and leave the location
- Ensures each station has the equipment and supplies needed to serve the customers
- Ensures and enforces all of Aramark’s food safe handling policies and procedures
- Responsible for opening and closing the location, managing employee issues, and making sure the location is staffed appropriately
35
Retail Store Supervisor, Swindon, UK Resume Examples & Samples
- Guarantee consistently high standards of customer experience within the Store in accordance with PUMA�s Brand Values and service standards
- Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
- Management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record
36
Village Store Supervisor Resume Examples & Samples
- Responsible for cash handling, safe verifications, preparing deposits
- Ensures staff completes daily temperature logs
- Responsible for making sure the staff properly disposes of waste
- Assists managers with administrative tasks, scheduling, ordering, and inventory responsibilities
- Maintain a safe work environment by enforcing all safety standards and assisting with STEP observations
- Ability to work in a fast-paced environment and effectively use problem solving and decision
- 3 to 6 years experience in the food service industry
37
Store Supervisor Resume Examples & Samples
- Manage the physical appearance of stock and stores
- High school diploma required. Associate's Degree is preferred
- 3-5 years of supervision experience in aftermarket auto parts sales
38
Convenience Store Supervisor Resume Examples & Samples
- Follow all company specified convenience store guidelines
- Oversee the sanitation of work stations including floors, worktables, walls, refrigerators, equipment, and utensils
- Ensure the staff appropriately logs and disposes of waste, follow 5P process including recipe standards
- Maintain a safe work environment by enforcing all safety standards and conducting daily safety briefs
- Report all injuries immediately to your manager and/or supervisor
- Successful completion of the Aramark Hourly Food Handlers training within the first 30 days of employment
39
Store Supervisor Resume Examples & Samples
- Ensure that the Store graphics system (including pricing) is maintained effectively, with a focus on customer service and maximizing profitable sales
- Evaluate and communicates on competitors visual merchandising techniques, identifying opportunities to develop our business further
- Train Sales Associates on visual merchandising techniques according to LEGO Brand Retail guidelines
- Motivate and develop a high performance team by sharing the LEGO Brand, Vision and Values
40
Spectrum Store Supervisor Resume Examples & Samples
- Manage the Store function and team within scope of responsibility to create a successful retail sales environment
- Coach teams on identifying opportunities to generate sales by applying the Customer Interaction Process (CIP)
- Demonstrate subject matter expertise on billing system and other Store applications, Charter products, pricing, packaging, promotion and demonstrate the cross-functional knowledge needed to sustain a successful retail sales environment
- Maintain store appearance and equipment inventory of all Stores within scope of responsibility, providing a consistently professional and welcoming atmosphere for customers
- Recruit, interview, hire and train Store personnel
- Schedule employee work hours and maintain appropriate levels of staffing for all Stores within scope of responsibility
- Assign tasks to team members as needed
- Ensure team compliance with Cash Management Policy and work order controls
- Perform monthly drawer audits, review and approve billing adjustments generated by team and maintain petty cash funds and change funds
- Provide daily coaching and leadership to store teams, including training, performance recognition and improvement. Make corrective action recommendations as needed
- Assess and provide guidance and monitor compliance with Company policies
- Provide feedback to Store Management on store functions and employee performance
- Effectively manage crisis situations and escalate to Store Management as necessary
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Store Supervisor, Crown Resume Examples & Samples
- Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client; act as a “quality control” supervisor ensuring that every interaction with a customer is memorable
- Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs
- Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies
- Drive partnership on the selling floor between sales associates, specialists, stock associates and operations team
- Develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews
- Lead by example by delivering the Burberry Experience to customers when necessary
- Partner with GM, SM and S&P to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates
- Partner with store management to set goal expectations. Deliver formal performance feedback in partnership with store management through monthly Burberry Experience Development Plans
- Resolve difficult customer issues and escalate to management when necessary
- Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations
- Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures
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Store Supervisor Resume Examples & Samples
- To consistently offer professional, friendly and engaging service
- To lead and supervise the day-to-day operation of the department to ensure service standards are followed
- To handle store concerns and react quickly, logging and notifying the proper areas
- To actively participate in daily briefing, daily warm up and department meetings
- To ensure storekeepers are informed daily about priorities in the store
- To follow departmental policies and procedures
- To report necessary maintenance items
- To follow all safety and sanitation policies
- Previous leadership experience an asset
- Ability to work cohesively with fellow colleagues as part of a team
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Store Supervisor Resume Examples & Samples
- Ensures all merchandising is complete and accurate using tools including pricing, store layout, and planograms while maintaining inventory accuracy through process management and delegation of duties/assignments
- Maintains store space, assists and equipment by ensuring loss prevention, security, and safety policies are followed
- Conducts safety and security audits, and identifies and implements business solutions to address safety and security issues while being the SPOC for all onsite visits and/or facility inspections
- Ensures process for shipping/receiving of parts and products are completed by scheduling, assigning and following up on the proper loading and unloading of shipments using certified material handling equipment and associates
- Manages 4 walls infrastructure of the entire facility, including alarm testing, maintenance and emergency contact list. Remains accountable for alarm response process and conducts investigations as needed. Ensures needed and scheduled equipment is available as well as building maintenance and repairs are done for entire facility in locations where deemed as landlord
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Cold Store Supervisor Resume Examples & Samples
- Health & Safety in the workplace
- All procedures are correctly followed
- Cold Store compliance to all relevant standards
- Supervision of staff
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Spectrum Store Supervisor Resume Examples & Samples
- Maintain strong knowledge of all products, pricing plans, promotions and service features for Spectrum, as well as our competitors
- Demonstrate subject matter expertise on billing system and other Store applications, Spectrum products, pricing, packaging, promotion and demonstrate the cross-functional knowledge needed to sustain a successful retail sales environment
- Schedule employee work hours and maintain appropriate levels of staffing for all Stores within scope of responsibility. Assign tasks to team members as needed
- Must possess mastery of Store Leader functions and assist team with customer interactions as needed
- Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communication in a clear, straight-forward, and professional manner
- Proficiency in cash handling procedures
- Valid driver's license and ability to meet Spectrum’s motor vehicle requirements
- Sales experience: 5+ yrs
- Customer Service experience: 5+ yrs
- Knowledge of latest technology and device
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Linen & Store Supervisor Resume Examples & Samples
- Actively participate in daily briefing, daily warm up and department meetings as required
- Monitor daily linen requirements and ensure that orders are placed and received with laundry supplier
- Ensure that linen and guest supply stock levels are maintained according to required stock levels
- Ensure that all Housekeeping stores and stockrooms are maintained in an orderly and hygienic way
- Stock Housekeeping mobiles, reserves and carts daily according the requirements of each section
- Ensure that all back of house corridors are maintained according to Health & Safety and Fire codes
- Ongoing training, coaching and development of Colleagues to impact overall departmental morale
- Build strong relationship with other departments
- Proficient in English (verbal & written) essential
- High school diploma or equivalent/Post Secondary Education in hospitality or related field preferred
- Minimum 2 year experience in a supervisory capacity in a hotel Housekeeping environment
- Proven training skills
- Experience with Hotel Property Management System, Micros-Fidelio desirable and proven computer skills required
- Proactive with a meticulous eye for detail
- Strong organizational, supervisory and communication skills
- Able to convey information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Work well in stressful, high-pressure situations
- Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest
- Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision
