Support Associate Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the support associate job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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F Emard

Fatima

Emard

865 Aufderhar Dale

Philadelphia

+1 (555) 893 3472

865 Aufderhar Dale

Philadelphia

Phone

p +1 (555) 893 3472

Experience Experience

Boston, MA

Support Associate

Boston, MA

Swaniawski and Sons

Boston, MA

Support Associate

Teamwork – work collaboratively with a diverse team to provide solutions to customers
Manage and process inbound deliveries in a timely manner; monitor to prioritize the daily workload
Working collaboratively to provide solutions to customers
Managing a team and working within a demanding environment, the roleholder is involved in the full spectrum of work and/or issues dealt with by their team
Provide administrative support for Business Affairs Management initiatives
Develop strong working relationships with cross-functional teams within Successfactors/SAP
Innovate and create new tools that will help SAP run simple. Anything you can think of to make the business run better will get SAP support

Chicago, IL

Client Support Associate

Chicago, IL

VonRueden, Hills and Kling

Chicago, IL

Client Support Associate

Working knowledge of Microsoft applications – Word, Excel, PowerPoint
Competitive base salary
Maintains current knowledge of Calamos investment management philosophy, industry events, and recent developments impacting clients and presents solutions in order to enhance the distribution business model
Process assigned Partners billing
Provides proactive sales and service support to current clients and future prospects. This involves extensive telephone (both inbound and outbound calls) contact and documentation of activities in the client management database
Assists with the implementation of sales force client marketing plans. Works closely with sales teams and national accounts on the development and implementation of these plans, especially as requested for calling campaigns
Assist customers via email and phone calls with all aspects of their accounts including property listing creation/editing, account management tools, channel partner help

present

Chicago, IL

Project Support Associate

Chicago, IL

Rohan, Stokes and Schaden

present

Chicago, IL

Project Support Associate

present

The Approval of the opportunity ensuring all information is correctly received from the business development managers and project managers
Gain in-depth knowledge about the services the engagement provides, and utilize that knowledge to recommend ways to improve the service offered
Assists in setting up and maintaining study filing systems and maintains accurate records for all work undertaken
Provides back-up support to the Project manager
Collaborate with the account team, business development and resource management teams as necessary to achieve team goals
Provides back-up support to the Project Manager
Assist with monitoring project activities to ensure adherence to safety and quality standards and to achieve work efficiency

Education Education

Bachelor’s Degree in Information Technology

Belmont University

Bachelor’s Degree in Information Technology

Skills Skills

You have basic knowledge in OS like Windows, Linux and some good experience with Databases
Ability to learn quickly and apply knowledge effectively
Good working knowledge of ACLS, LeMans, ARS, CAS and Filenet (internal only)
Exceptional written and oral communication skills. Strong ability to listen to and work with customers in real-time to resolve issues
Strong ability to capture a complete and accurate problem/symptom description of reported issues
Strong time management and prioritization skills. Utilize available time efficiently in order to achieve effective and efficient results
Demonstrates knowledge and skills to competently care for all assigned age groups (Neonate, Child, Adolescent, Adult, and Geriatric as applicable)
Ability to work quickly and within strict timelines
Excellent Communication skills and ability customer centric approach
Maintains thorough knowledge of available merchandise, and services to assist Members in locating and selecting merchandise

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Trading Support Associate Resume Examples & Samples

Receives and communicates orders to appropriate trading personnel
Identifies and notifies traders of events that effect orders, including dividend declarations and stock splits
Provides and coordinates pricing information until the order has been executed, cancelled or expired
Provides support to facilitate the price adjustment and trade correction process
Reconciles the open order file
Assists in researching trade problems and suggests appropriate corrective action
Sets up and monitors client information and restrictions
Updates and maintains trade data and information in required databases
Supports the comparison and portfolio allocation process
Accepts, screens and routes telephone calls and maintains record of inquiries, as required
Maintains currency in trading polices and procedures
Operates standard office equipment and uses required software applications
Concepts, practices and procedures of securities trading
Basic accounting principles and procedures
Mathematical procedures required to verify and reconcile trading transactions
Identifying financial events that effect orders
Updating and maintaining information systems
Handling a high volume phone system
Operating standard office equipments and using required software applications, sufficient to create documents, spreadsheets, and business correspondence
Maintain currency in trading polices and procedures

Trading Support Associate Resume Examples & Samples

Leads the work of others and provides training, coaching and mentoring to less experienced associates
Ensures that traders are notified of events that effect orders, including dividend declarations and stock splits
Facilitates the price adjustment and trade correction process
Ensures the open order file is reconciled and that trade data and information is entered and maintained in required databases
Reviews trade problem research results and determines appropriate corrective action
Resolves comparison issues and assists in the portfolio allocation process
Basic investment concepts, practices and procedures used in the securities industry
Accounting principles and procedures
Lead the work of other and provide training, coaching and mentoring

Investor Support Associate Resume Examples & Samples

2 years financial industry experience, a bachelor's degree, and FINRA Series 7 and 63 (or 66) licenses required (if you don't have either your 7 or 63, you will be required to obtain within 90 days of hire). **
Excellent customer service and verbal communication skills
Composure - must be cool under pressure and in challenging situations and respond in a patient and professional manner
Decision quality - must make consistently good decisions using blend of knowledge, experience and analysis
Ethics and values - must act in accordance with an appropriate set of core beliefs and within JPMC's personal code of conduct
Compliance - must be able to work effectively within numerous internal and external rules, policies, and procedures in this highly regulated industry
Substantial knowledge of equity and option products, economic releases and their impact on equity markets, and the ability to convey this information to clients in a clear, concise, and professional manner
Strong intuitive trading instincts and substantial knowledge of Exchange and OTC trading practices and policies
Self-motivated and the ability to prioritize responsibilities in a fast paced environment
Not required but are a plus: additional FINRA licenses (Series 4, 24, 55) and the ability to fluently speak Spanish

Commercial Bank-credit Support Associate Resume Examples & Samples

Provide guidance in all activities related to real estate in non-real estate businesses
Provide guidance on FDICIA and FIRREA events and possible credit structuring solutions
Provide guidance on the implications of multiple considerations (insurance, appraisals, etc.) for underwriters and credit executives taking real estate as collateral but not the primary source of repayment
Support the RETS team in maintaining a strong control program covering all existing and new regulatory risks
Responsible for ensuring that the non-real estate businesses in CB Risk comply with all relevant policies and regulations regarding the extension of credit related to real estate
Prepare or oversee preparation of policy compliance components of deals where real estate is collateral e.g., FDICIA, Environmental, Other Insurance and Flood, etc
5 – 7 years of real estate experience, preferably credit trained
In depth understanding of specific regulations, policies, and procedures around FDICIA, FIRREA, flood, environmental, and regulatory reporting
Ability to work with cross-functional teams and interact with all staff levels

Client Support Associate Resume Examples & Samples

Provides proactive sales and service support to current clients and future prospects. This involves extensive telephone (both inbound and outbound calls) contact and documentation of activities in the client management database
Promotes products, strategies and value added services effectively by phone. Utilizes our fund analysis and other systems as needed to strategically leverage our client offerings
Assists with the implementation of sales force client marketing plans. Works closely with sales teams and national accounts on the development and implementation of these plans, especially as requested for calling campaigns
Must have outstanding written and verbal communication skills, superior sales skills and an excellent client service aptitude and attitude
Must have a professional approach towards the job/career

Credit Support Associate Resume Examples & Samples

4 year Degree in Accounting, Finance or General Business preferred
Clear and consice verbal and written communication skills
Sound judgment, logical reasoning and exhibits a strongdrive for results and success
Operate effectively in a virtual team enviroment acrossgeographic boundaries
Efficient organizational skills, time management and close attentionto detail a must
Can effectively collaborate/negotiate with business partnersand assigned team to foster solid partnerships, teamwork, creditability andtrust
Adptability to continous learning and process changes
Microsoft-based computer applications (Word, Excel, etc.)

Account Funding & Asset Transfer Support Associate Resume Examples & Samples

Series 7 & 66 (63&65 in lieu of 66) preferred
Strong ownership and resolution skills
Track record of attention to detail and follow through on assignments

Corporate Oversight & Control System Support Associate Ny Resume Examples & Samples

Manage the User Acceptance Testing (UAT) process, including the review of test scripts and participation in system integration testing (SIT) and UAT. Also responsible for obtaining required sign-offs for release implementation
Develop influencing responsibilities with the business users and application development team
Strong Organizational skills
Ability to converse with both Technical and Business Partners in Technical or Business terms is needed

Merchandising Support Associate Resume Examples & Samples

Purchase order maintenance—this would include the timely entry of orders, a strong working knowledge of department structure, understanding of RETEK and the ability to identify discrepancies in data
Miscellaneous office responsibilities—e.g. filing, photo copying, faxing and email communication
Teamwork and communication—builds rapport and effective relationships both internally and externally, works with an open mind to find solutions, constant communication with buyer to set workload
Strong sense of fashion
Excellent customer service, attention to detail, and communication skills

Green Package Analytics & Support Associate Resume Examples & Samples

Contribute as part of a team which will often consist of all levels of the firm. Creative ideas and input are expected and sought from everyone involved
Ensure the accuracy of large analytical data sets and provide reporting to clients using BlackRock systems and tools
Analyze systems and processes to find efficiencies and improve accuracy and timeliness of reporting and reduce costs. Involves working with cross-functional teams to determine system and technical solutions
Understand client objectives, trading strategies and market events to effectively respond to client requests by monitoring daily trading activity
Communication skills to enable clear articulation while working with internal and external clients
Technical skills (SQL, PERL & UNIX) are a plus, but not required

Infrastructure Support Associate Resume Examples & Samples

Strong leadership, organization and critical thinking skills
3+ years demonstrated experience in a production support or client service role (financial services is preferred, but not essential)
Strong skills in Microsoft Excel
Skilled in MS Business Intelligence (preferred, but not essential)
Strong technical background in Microsoft Windows and Unix
Skilled in writing SQL queries for data extraction and analysis

Client Support Associate, Radius Resume Examples & Samples

Field customer requests and own them to full resolution, including direct customer communications where appropriate
Monitor, track and identify patterns of issues in need of escalation from contact center
Develop new guidelines for management approval and then coordinate with the contact center to roll out the changes in future customer communications and interactions
Serve as internal expert on the features and functions of the offering from the customer’s point of view
Operate all of the functions for delivery so that the interactions with the contact center are seamless and the point of view of those serving customers are fully understood
Manage customer complaints, concerns, issues and technical challenges including, but not limited to: interfacing as needed with internal teams, formulating procedure around response to new query types and adding to the communications toolkit for the contact center, updating public domain self-help in collaboration with intern teams and contact center personnel, and handling all customer escalations
Serve as primary point of contact for the customer contact center, understanding service level, quality and customer service delivery status, and serving as communications liaison during challenges or time-sensitive/emergency events, such as interruptions in service
Minimum (3) years’ customer/call center experience
Experience in roles requiring active communication through all common media (phone, email, written correspondence/reports)
Proficiency in Microsoft Office Suite (Word, PowerPoint, and Excel) and Prezi
Customer service experience an asset
Demonstrated ability to work effectively with a team
Social media experience an asset, though not a requirement
Ability to work efficiently under pressure, to meet deadlines, and to multi-task
Bilingual (Spanish and English) language skills desired

Cash Management Funding Support Associate Resume Examples & Samples

5-7 years of experience in a supporting role within Funding Cash Management/Money Market/FX/Fixed Income businesses or related/relevant industry experience
Accounting experience, cash reconciliation and understanding of cash movements
Nostro accounts and inter-branch funding experience
Understanding of financial accounting, general ledger and cash accounting
Strong presentation skills, communication skills and project/initiative tracking capability
Sense of urgency and ability to operate under time constraints
Ability to interact with front office and other business resource groups
Experience with cash managing and funding account and entity positions
Strong accounting background with understanding of General Ledger and business line trial balances, specifically as it relates to cash position
Knowledge of USD payment processes
Cash and Nostro settlement experience
Strong PC skills and proficiency in the use of Excel
Working knowledge of FX, MM and/or Fixed Income financial products

Support Associate White House Black Market Bayshore Shopping Ctr Resume Examples & Samples

Maintains constant and timely communication with the management team
Ensures all new product and any needed replenishment on the sales floor (sized, steamed, and all styles represented) within 24 hours of receipt
Properly stores stockroom hardware, hangers, sign holders, signs, and so forth

Support Associate Whbm North Towne Plaza Nm3175 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Support Associate Whbm North East Mall TX 3653 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Support Associate Whbm South Hills Village Pa3338 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Support Associate Whbm Westfield South Shore NY 3632 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Support Associate Whbm South Shore Plaza Ma3432 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Support Associate White House Black Market Yorkdale Shopping Center Resume Examples & Samples

Understands and demonstrates Chico’s FAS Canada, Co. Values and Guiding Principles with both customers and team
Knowledgeable of shipping/receiving/stock room Guiding Principles and the Stock Team Best Practices
Replenishes merchandise daily

Support Associate Whbm South Pointe Pavillions Ne3492 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Support Associate Whbm Plz Ls Amer\hto Ry Pr Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Previous stock or cashier experience preferred
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Support Associate Whbm Smith Haven Mall Ny3294 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Support Associate Whbm 5th Avenue Ny3222 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Support Associate Whbm North Point Village Ga3127 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Support Associate Whbm Scottsdale Fashion Sqr Az Resume Examples & Samples

Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ability to demonstrate teamwork

Support Associate Whbm Chandler Fashion Center Az Resume Examples & Samples

Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Strong organizational skills and ability to multi-task in a fast-paced environment
Ability to work quickly and within strict timelines
Exposure to visual merchandising and product placement techniques desired

Support Associate Whbm Silver Sands Factory Fl Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Previous stock or cashier experience preferred
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean

Support Associate Whbm West 8th Street Mi3479 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Support Associate Whbm Short Pump Va Resume Examples & Samples

Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Previous stock or cashier experience preferred
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean

Support Associate Whbm Fifth Avenue Fl3417 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

REB Credit Support Associate Resume Examples & Samples

Supporting the regional underwriting team with credit file maintenance, credit approval memos, and general portfolio management, with a focus on underwriting treasury products
Review and reconcile construction loan draws and subscription loan borrowing bases
Monitor internal controls and testing of construction loan draw approvals on a quarterly basis
Provide regional portfolio support for items related to financial reporting, appraisals, certain regulatory requirements, and other special projects as appropriate
BA/BBA preferred
Minimum of 5 years of banking experience which might include credit, credit administration, portfolio management, or construction risk monitoring
Possesses accounting and finance knowledge, and commercial banking experience
Demonstrated excellent verbal and written skills, interpersonal skills, organizational skills and analytical and problem solving skills
Highly motivated, independent worker within a team-oriented culture

Rmdm Support Associate Resume Examples & Samples

Four or more years of experience in administrative support activities
Good verbal, grammatical and written communication skills
Well-developed reading, writing, and mathematical skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Ability to identify and resolve exceptions and to interpret data
Proficient PC skills, especially Microsoft Office applications and graphics
Demonstrated administrative skills and acute attention to detail

Default Mgmt Support Associate Resume Examples & Samples

One to two years of experience in mortgage banking in a collection or foreclosure department
Basic general office and clerical skills
Basic reading, writing, and mathematical skills
Ability to collect and organize information

Commercial Support Associate Resume Examples & Samples

Effective Listening skills – ability to listen carefully and ask appropriate questions to clarify customer needs and offer appropriate solutions – taking every opportunity to gain more sales
The ability to build strong relationships quickly internally and externally
Ability to multi-task and handle numerous calls, e mails, postal mails, both inbound and outbound
Ability to structure and prioritize own work and communicate challenges clearly within team environment
Ability to use various systems (Phx, Willow, ITOOLS, Outlook, CIM, Siebel)
Ability to influence and sell over the phone – commercial mind-set
Influencing skills – ability to project a calming influence when dealing with dissatisfied or anxious customers
Ability to communicate (verbal and written) clearly and effectively both with customers and with other functions
Understand product and service offering available to Customers
Problem solving/decision making skills – ability to decide on best course of action required to solve the problem
Able to challenge current processes and simplify, following through to implement any change
Demonstrate eagerness around self-development and the ability to take on feedback and respond positively to this

Transaction Support Associate Iii First Shift Resume Examples & Samples

Reviews all inserted adjustments that require threshold approval
Receives all inbound banking center/mart routes which includes logging receipt entries into database, completing branch discrepancy log as needed and delivering work to document prep
Maintains a working knowledge of all capture machines (NCR 7780s, Itrans, IBM 3890#s) in order to perform image capture. Power encode functions as assigned. Performs hardware maintenance as needed
Two (2) years of production-environment and advanced balancing experience required
Intermediate math and accounting skills are preferred

Transaction Support Associate Iii nd Shift Resume Examples & Samples

Inserts advice of corrections as needed
Possesses extensive knowledge of internal documents to ensure accuracy of document processing
Performs End of Day encoding of Reprocessed Cashletters via the 7766 encoding machine
Meet and maintain production and quality standards as set by work type and process
Manages the workflow of jobs from the BAP to the MICR system and escalates any issues if required

Channel Partner Support Associate Resume Examples & Samples

BA/BS degree or equivalent practical experience
Knowledge of publishing products, such as AdSense, Doubleclick, etc
Demonstrated product support experience, account management skills, and comfortable with a team-based approach
Business sense, problem solving, project management and analytical skills
Ability to absorb complex technical concepts and communicate them to a non-technical audience
Manage Global support issues of Channel Partners from Dublin, focusing on solving issues in an efficient, customer focused manner. Issue examples include payments, policy, reporting, etc
Develop resolution plans for these support issues that can be scaled, with a goal of reducing the reactive workload of the Channel Partnerships team
Manage relationships with internal stakeholders including senior leadership team and a broad spectrum of other functions such as engineering, finance and marketing
Work on Channel related projects to consistently improve processes, procedures, relationships and measurement

Transaction Support Associate Resume Examples & Samples

Researches and resolves all out-of-balance transactions that could not be resolved by normal balancing methods
Escalates any issues to management that cannot be resolved
Coordinates advice distribution with Mail Operations
Prints and reports all advice notices that were created during balancing
Performs ten-key input for MICR line completion. Maintains consistent keying speed with accuracy
Maintains Transaction Manager password
Monitors and manages the BAP Workflow system. Prioritize jobs as needed
Supports management in processing functions such as End of Day, Restarts and other trouble shooting processes
Ensures all captured transactions are in balance and uploaded from the Transaction Manager application to the SuperMICR application
Inspect P.O.D. batches for hardware (staples, paper clips) to ensure all work is in the appropriate order. Inserts control documents as specified and deliver work to image capture

Project Support Associate Resume Examples & Samples

Support training and technical assistance activities for federal education initiatives
Support education evaluation (research) activities, including reviewing literature, instrument development, and site visit support
Oversee the work of Research Assistants and Analysts
Assist in developing and preparing written reports and web products, training materials, and/or other deliverables
Lead and/or support data collection, data entry, and data analysis (quantitative and qualitative) activities
Assist with conference and meeting planning tasks
Report on progress in terms of activities, outputs/deliverables, and outcomes and provide timely communication to internal staff, partners, clients, and grantees, as appropriate
Support business development activities including conducting literature searches, identifying experts, serving as a proposal coordinator and/or preparing appendices
Bachelor’s degree in Education, Social Science, Public Policy, or related discipline required, with a minimum GPA of 3.0
3+ years of related professional work experience
Demonstrated proficiency in MS Office products: Word, Excel, PowerPoint, and Outlook
Experience and/or interest in community and education reform key topics, including teacher effectiveness, school turnaround, college and career readiness, educator equity, dropout prevention, substance abuse prevention, community coalition building, and standards and assessment
Experience conducting/writing literature reviews and writing annotated summaries of research
Experience summarizing research data such as frequencies, means, and standard deviations
Experience providing general project support, such as activity tracking, task coordination, and document formatting
Experience leading or managing tasks and activities
Experience conducting logistics for planning and executing meetings and conferences
Exceptional verbal and written communication skills, including experience in independently developing reports, briefs, and presentations
Ability to plan and organize work, set priorities, meet critical deadlines, and follow up on assignments
Ability to think analytically, define, and thoroughly document tasks
Strong interpersonal skills with the ability to work both independently and as a team member
Strong problem-solving and decision-making capabilities

Store Support Associate Resume Examples & Samples

Clean and maintain store physical plant-floors, walls, baseboards, ceiling tiles, air vents, and restrooms
Clean and maintain break room appliances, light fixtures, water fountains and store fixtures
Keep garbage containers clean and replace bags as needed
Preform general maintenance in store as necessary such as
Must recognize the proper cleaning solutions, procedures and safety guidelines for each task
Able to plan, prioritize and multi-task efficiently and productively

Store Support Associate Resume Examples & Samples

Process merchandise received and prepare for selling floor placement – properly folded or hung
Process paperwork (i.e. monitor inventory of stockroom supplies and advise management of supply needs.)
Process damaged merchandise, returns to vendor and transfers
Perform other duties assigned by the supervisor as requested
Must demonstrate effective communication skills and ability to work well with others

Store Support Associate Resume Examples & Samples

Replace burnt light bulbs
Repair vacuum belts and change bags
Carpet cleaning
Minor painting
Minor miscellaneous repairs
Perform all tasks safely and assumes ownership for customer and associate safety in accordance with Bealls Inc. policies and procedures
Monitor supply of cleaning products, restroom supplies and communicate requests to Manager

Ccount Support Associate Resume Examples & Samples

Act as the knowledge manager for the engagement team, and manage databases and/or websites
Proactively identify project risks, and opportunities for improving processes
Help coordinate multi-location engagements, using effective communications
Develop strong working relationships with external client personnel, and anticipate client needs
Gain in-depth knowledge about the services the engagement provides, and utilize that knowledge to recommend ways to improve the service offered
Capture and share knowledge with key stakeholders, using agreed channels
Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, pre-approval and other regulatory requirements
Help monitor various engagement related processes, such as engagement planning
Help the engagement team with engagement economics matters (e.g., hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets). Work with the Financial Management Associate on these issues
Gain a strong knowledge of the service line and the engagement, and of Ernst & Young's structure, key personnel and firm policies/procedures
English language skills - excellent written and communication
Excellent listening, influencing, interpersonal and presentation skills
Adept at resolving complex problems
Understanding of independence rules, with an ability to and use firm tools, such as Global Tool for Acceptance & Continuance (GTAC), Business Relationships Evaluation & Tracking (BRET), Global Independence system (GIS), and Global Financial Industry Services (GFIS)
Ability to effectively manage concurrent projects, and prioritize multiple tasks, including multi-location coordination
Adept at summarizing and concluding activities, applying appropriate documentation standards
Adept at protecting confidential and proprietary information
Proficient in standard and service line-specific software applications and databases such as Microsoft Excel, Project, and Global Accounting & Auditing Information Tool (GAAIT)
A minimum of 7 years in a related field

Business Applications Support Associate Resume Examples & Samples

Provide remote training and support focused on timely solutions and just-in-time training responses for PCG offices and Correspondent firms seeking assistance with business applications
Provide subject matter expertise in a broad range of systems, processes, programs, and tools
Provide assistance with escalation and referral for other service/support requests
Provide heightened support function during integrations and when new users or new technologies are introduced
Participate on cross-functional teams during projects and campaigns
Prioritize and manage multiple cases and relationships in a time sensitive environment
Track cases and solutions and assist with documentation and reporting needs of the department
A four-year degree or relevant industry experience
Minimum two years experience in the financial services industry
Effective written and oral communication skills with attention to detail
Strong customer service skills as demonstrated by an ability to anticipate and meet customer needs
Proven ability to effectively build relationships and partner with clients, users and colleagues
Ability to work on multiple initiatives and deliver consistent results
Proficiency with all Microsoft Office applications
Support and/or training experience
Technology rollout experience, preferably with financial services firm
Experience and background in brokerage industry operations
Working knowledge of any/all of RBCWM’s applications and other financial advisor applications; ClientSource, BETALink, WealthStation, BPSWeb, CommissionWeb, PostEdge, Thomson ONE, ClientView
Series 7 and 63/65 or 66

Transaction Support Associate Resume Examples & Samples

Codeline and Amount Keying: Performs ten-key input for MICR line completion. Maintains consistent keying speed with accuracy. Possesses extensive knowledge of internal documents. Maintains Transaction Manager password
Balancing: Ensures all captured transactions are in balance and uploaded from the Transaction Manager application to the SuperMICR application. Inserts advice of corrections as needed. Maintains Transaction Manager password
Possess extensive knowledge of internal documents to ensure accuracy of document processing
Machine Operations: Maintains a working knowledge of all capture machines (NCR 7780s, iTRANS, IBM 3890#s) in order to perform image capture. Power encode functions as assigned. Performs hardware maintenance as needed
P.O.D. Receipt: Receive all inbound banking center/mart routes. Log receipt entries into database. Complete branch discrepancy log as needed and delivering work to document prep
Document Prep: Inspect P.O.D. batches for hardware (staples, paper clips). Ensure all work is in the appropriate order. Insert control documents as specified and deliver work to image capture
One (1) year of production-environment experience required
Ability to meet quality standards in a production environment

Investor Support Associate Chase Wealth Management Chicago Resume Examples & Samples

Requires either FINRA series 7 and 63 licenses or to obtain licenses within 90 days of hire
Requires previous investment or brokerage industry experience
Requires excellent customer service and verbal communication skills
Action oriented - should be motivated by challenging opportunities and thrive in fast paced environments

Support Associate Boston Proper the Inn on Fifth Fl8003 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Black Rock Alternatives Client Support Associate Resume Examples & Samples

Coordinate account level reporting and distributions to clients (i.e. monthly, quarterly, and annually)
Ensure integrity of communications tools through data entry and maintenance. Deploy exception reporting within client data universe and perform regular analysis to ensure integrity/preservation
Assume role in the integration of BlackRock Alternative products from new and existing BlackRock businesses, with an eye for consolidating all client servicing for alternative products under the auspices of one team and platform
Ability to multi-task, balance multiple priorities and meet deadlines in a fast-paced and changing environment
Ability to support cross-functional projects and teams
Business, Financial, and Legal acumen
Analytical problem-solving and troubleshooting skills
Working knowledge of administrative fundamentals

Pearson English Customer Success Support Associate Japan Resume Examples & Samples

Job Description*
Respond to request and queries from customers using Pearson English products/services in any English while ensuring Customer Satisfaction. Manage and answer Internet-based inquiries from customers in Japanese and English mostly via email. This is a must have
Any additional language skills is a huge plus
Analyze problems regarding non-functioning software and recommend corrective action. Recommend solutions to customer’s application questions
Provide proactive and reactive customer service to ensure the customer is receiving adequate support from the company
Develop strong working relationships with cross-functional teams across Pearson English and coordinate with various departments within the company to ensure that customer needs are handled in a timely manner
Develop and maintain technical expertise in all Pearson English products/services
Research, document, and escalate cases according to procedure or protocols
Champion customer driven feedback to functional areas in order to influence process/product improvements
Develop positive customer (internal and external) relations
Coordinate with various departments within the company to ensure that customers needs are handled appropriately and in a timely manner. Develop strong working relationships with cross-functional teams across Pearson English
Actively participate in job related training
Author or translate technical documents in different languages as needed on common issues and solutions in order to build the knowledge base
Conduct Technical Tests for existing and prospective customers. Collaboration with Account Management team members to address account-level issues
Assist with technical testing and issue resolution, such as those related to firewalls or media issues with Adobe Flash or our Pearson English Products/Services may also be necessary
Conduct all customer interactions in a manner that presents Pearson English in a positive light
Assist in the translation, maintenance, and updating of technical documentation associated with the product line
Must be able to troubleshoot software problems and provide quick and effective solutions to resolve issues
2 to 4 years of equivalent work experience in a fast-paced support environment
Excellent computer skills and familiarity with the Internet and SaaS business model
Must have excellent soft skills and “can-do” attitude
Must be a team player and open to working in a diverse cultural team while maintaining local cultural and policy requirements
Proficient with Windows Operating system, Microsoft Excel, Word, Power Point, and Outlook
Should be familiar with multiple web browsers (IE, Firefox, Safari, Chrome) and operating platforms (Windows and Mac). Device support experience (phones, tablets) a plus
Proven Technical aptitude. Experience or knowledge in software applications along with experience using the Internet and web-based solutions
Working experience in any standard CRM tools, screen-sharing, effective communication, software quality assurance tools and collaboration tools
Superior customer service skills with experience in handling difficult customer situations. Ability to manage multiple projects, set priorities, work independently with changing priorities, and perform under pressure
Ability to work with sensitive and confidential material and possess excellent judgment. Ability to acquire and apply new technical knowledge quickly
Strong Troubleshooting and analytical skills to be able to isolate technical issues for resolution or escalation
Developing networking and protocol knowledge: SMTP, DNS, FTP, SSH, TCP/IP, RMTP. Candidate should be ready to use a script or knowledge base article to explain these protocols along with a fundamental understanding of proxy servers and settings
Strong organizational, time management and prioritization skills
Strong written and verbal communication skills in English along with support language(s)

Collection Support Associate Resume Examples & Samples

Generate departmental reports utilizing Microsoft Office applications
Manage all outgoing and incoming mail, including return mail processing
Schedule and coordinate various administrative functions
Monitor voicemail and messaging for manager and client service advisors
Answer/respond to customer inquiries and requests
Process various payments and prepare debit/credit memos
Accurately document call details in the appropriate bank systems
Comply with company and regulatory requirements
Manage ordering supplies
Must be able to make decisions and follow established procedures
At least six months to one year office/clerical or loan processing experience
Must be organized and multi-task oriented
Must be able to work in a team environment
Experience with bank systems (i.e., ALNOVA, TSYS2, CACS, etc.)
Prior insurance experience (claim filing, adjusting)

Commercial Support Associate Resume Examples & Samples

Ability to multi-task and handle numerous calls, e mails, faxes, postal mails - both inbound and outbound
Ability to use various systems (Phx, Willow, ITOOLS, Outlook, Commander, Siebel)
Ability to influence and sell over the phone – commercial mindset
Ability to communicate clearly and effectively both with customers and with other functions
Demonstrable track record of Commercial Excellence and External Focus with significant success in customer facing roles
Exceptional clear thinking and excellent organizational skills with the ability to structure own workload effectively and manage multiple priorities
Inclusiveness – Proactively builds relationships with the customer and internal stakeholders, demonstrates high level of enthusiasm and commitment to driving 100% customer satisfaction
Effectively manage customers across customer portfolio
Increase customers’ satisfaction efficiently managing & resolving requests
Organize & prioritize quote requests, ensuring competitive pricing & proactive chasing
Offer added value information pro-actively to customers/Account Managers
Manage all role activities (existing procedures, customers’ contracts & policies)
Work closely with customers ensuring high levels of data is received & maintained
Ability to manage & maximize order opportunities, with a comprehensive understanding of pricing placement
Able to work under own drive to deliver on deadlines
Demonstrate an eagerness around self-development and the ability to take on feedback and respond positively to this
Strong communication skills written and oral

Cem E Fx Ett Operate Support Associate Resume Examples & Samples

Strong knowledge of cash and derivative products, ideally within FX
Demonstrable experience of supporting a low-latency business
Able to apply understanding of product set and trading to the role
Strong understanding of investment banking business process
Strong communications skills
Windows
Perl / Unix / Unix scripting
Preferable Technical Skills
Experience of supporting external / internet facing applications
All round UNIX / Linux / Windows skills. Able to read and interpret / diagnose scripts in the event of failure
Experience of using databases such as Oracle / Sybase for queries
Python (Highly desirable)
Exposure to 29West / Informatica ULLTRA low latency messaging
Experience of using Corvil monitoring outputs
Experience of configuration and usage of Geneos monitoring platform
Experience Required
2+ years of work experience with a Capital Markets firm in a client facing function

Field Support Associate Sal K Resume Examples & Samples

Strong interpersonal skills, client service and support focused, dependable, flexibile, high level of motivation and a positive attitude
Exceptional organizational skills, proofreading capabilities, meeting planning/logistics experience and the ability to prioritize effectively
Ability and willingness to deal with change
The successful candidate must exercise sound judgment, discretion and maintain a high level of confidentiality at all times

Client Support Associate, Bmo Investor Line Resume Examples & Samples

University or College diploma/degree or equivalent experience
Conduct and Practices Handbook, Derivatives Fundamentals Course and Options Licensing Course are highly desired
Knowledge and understanding of industry regulations & standards
Broad knowledge and understanding of BMO InvestorLine Inc. products and services
Ability to work in a high stress environment
Ability to adapt in a fast-paced, changing environment
Must be resourceful, patient and resilient
The incumbent should be self-motivated and have the ability to work independently

Investor Services Support Associate Resume Examples & Samples

Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
Ability to work effectively both individually and within a team environment
Minimum of 2 years of administrative or clerical experience required
Minimum of 2 years of Investor Services experience preferred

Finance & Operations Project Support Associate Resume Examples & Samples

Report to the SGM Head of Operations and Finance to assist with various day-to-day operational tasks
Support the completion of various on-going Finance and Operations projects
Provide on-going operational support for all Executive SGM meetings and events (i.e. Schedule meetings, confirm attendees, draft agendas/ pre-read material, scribe meeting minutes, and post-meeting minutes)
Create and maintain an easily digestible SGM New Team Member On-boarding Pack for staff based at the Global HQ and around the world
Assist with the creation, execution and deployment of the SGM SharePoint site and add content and regularly edit all updates to SGM Finance and Operations SharePoint and CHS sites
Fluent in English - both written and verbal
Ability to manage multiple project responsibilities and meet deadlines under tight deadlines
Outstanding organizational skills and excellent attention to detail
Skilled at juggling conflicting demands, planning & prioritizing effectively
Ability to communicate at different levels within the organization (i.e. Partner to peer level associate)
Able to meet tight deadlines and ensure work is of consistently high quality with attention to detail
Strong computer skills, including advanced Microsoft Excel, PowerPoint, SharePoint etc
3-4 years of relevant experience as a project coordinator, operations support, and/or project management
Bachelor’s degree in relevant field (e.g. Economics, Finance, Business, Statistics) or equivalent work experience

Credit Support Associate Business Banking Resume Examples & Samples

Portfolio management, loan servicing and support experience
Must have working knowledge of credit from Commercial LOB
Operate effectively in a virtual team environment across geographic boundaries
Efficient organizational skills, time management and attention to detail
Self starter
Word and Excel
Understand "Know Your Customer" policy
Knowledge of the following applications and products: GMS, AFS, Navigator, GUS, Virtual Vault, Everest

Credit Support Associate Business Banking Resume Examples & Samples

Moderate credit skills/experience (e.g. financial accounting, commercial lending theories, industry awareness, loan structuring, etc.) but with good analytical aptitude and desire to learn, Sound judgment, Excellent verbal and written communication skills, Information resourcefulness, Strong attention to detail and follow-up skills, Understanding the Bank's credit culture, adhering to credit policies and guidelines, and documenting and justifying exceptions, where appropriate
Knowledge of the following applications and products: GMS, AFS, CIBR, GUS, Virtual Vault, ECRIS
Bachelor's degree in business administration, finance, accounting or economics desired

Trade Floor Support Associate Resume Examples & Samples

10+ years of IT experience; 5+ years of current Trade Floor Support experience
Good understanding of control principles – Release, Change Management, etc
Previous experience with building and client distribution architecture
Used to working to best practice methodologies, such as ITIL
Experience with Windows 7; Office 2003 and 2010, specifically Excel and Outlook; Active directory; Exchange user administration; Market Data Application Support; VOIP Phones; and Networking – TCP/IP/Routing

Pages Integrity & Support Associate Resume Examples & Samples

Develop compelling analyses to execute data-informed initiatives that improve customer experience and drive growth of Facebook Pages
Review and take action on suspicious admin behavior while identifying trend characteristics that can enhance automation
Partner with Product and Engineering teams to solve problems at scale
Leverage data informed insights to drive new products and initiatives

Support Associate Resume Examples & Samples

Maximizes personal sales at all opportunities and provides a friendly and welcoming environment
Communicates effectively with customers to determine needs
Demonstrates ways to increase personal and store productivity
Applies sales transaction knowledge to process routine discounts, holds, gift certificate sales, special orders, exchanges, refunds, credit vouchers and alterations
Handles multiple customers and multiple purchases at fitting rooms by following all policies and procedures for fitting room service
Ensures ease of customer shopping experience through visual presentation and overall store maintenance
Actively participates in all merchandising activities including, but not limited to: daily stock maintenance, product transfers, folding, and floor changeovers
Maintains a professional and personal appearance consistent with established guidelines and dresses with the intention of meeting the Ralph Lauren product and customer profile
Actively supports securing company assets through effective Loss Prevention in compliance with company policies and procedures
Accurately enters all information into register receives payments, issues change and credits processes credit cards and checks according to policy

Forex Trading Support Associate Resume Examples & Samples

Support and monitoring FX trading issues
Trade confirmation with retail clients and institutional clients
Coordinate and settlement monthly invoice
Handle FX Options and Structured Products and perform P/L management
International management report preparation
Candidates with more than a year FX, or FX options, derivative products are welcome to apply
Business level English and business level Japanese required
Governance and control of liquidity knowledge preferred

Accident Management Support Associate Resume Examples & Samples

Relevant experience in all aspects and types of Accident Management Claims
Experience of working in a customer focused environment with the ability to demonstrate excellent customer service skills and show empathy for a customer’s situation
Ability to demonstrate good relationships with insurers, brokers, experts and repairers
Demonstrable experience of working in a busy office environment with excellent time management skills, organisation skills, the ability to prioritise work, meet deadlines, work calmly under pressure and have persistent application to the tasks in hand
Excellent Communication Skills in Dutch, French and English (interpersonal, listening, written and oral)
The ability to work as part of team and make a positive contribution
Ability to take accountability and work on own initiative without supervision
Ability to demonstrate a problem solving approach
Demonstrable commitment to confidentiality
Excellent IT Skills with proven experience in Microsoft Packages
Excellent administration skills
Demonstrable commitment to goals, objectives and vision of the organization
Good knowledge of Ms Office (Excel, Word)
A flexible approach to work to meet the needs of the business and the role
A friendly, positive, enthusiastic and professional character

Operational Support Associate Resume Examples & Samples

Proficient in keyboarding/ data entry
Previous experience with spreadsheets, such as Microsoft Excel
Ability to multi-task and focus on more than one project at a time

Tier Support Associate Resume Examples & Samples

Research and troubleshoot questions and problems with Insight and Learning digital software applications
Analyze server logs, email notifications and query various database systems to
Research customer issues
Provide information to Engineering by thoroughly documenting escalations
Provide information to Account Management, Customer Care and Sales
Provide current event information and training to the team pertaining to their area of expertise
Serve as a liaison between Tier 1 and Engineering
Assist with incoming helpdesk calls and emailing Technical Support when necessary
Some travel may be required, but no more than 10% and maybe twice a year
Bachelor of Science degree
Proven experience working with one of the following programming languages (Python, Java, Javascript, PLSQL)
Must be able to read and write technical documentation
Must be available for minimal travel – no more than 10%
Degree in Computer Science
Experienced with either MongoDB, Vertica, Oracle , PostgreSQL or Amazon RDS databases
For deployment assistance knowledge of various network topologies, protocols, including common proxies and firewalls is a plus

Advisory Operations Trust Support Associate Resume Examples & Samples

Process, reconcile payments and oversight to be dispersed to Morgan Stanley Professional Alliance Groups (PAGs)
Provide support to Morgan Stanley Financial Advisors by performing many various tasks in which daily responsibilities include but are not limited to
Conduct extensive fee analysis of FAs book of business to provide them with information on revenue trends
Journal revenue to and from Morgan Stanley FAs, MS clientele, and MS house accounts
Reconcile MS margin account balances for such activity conducted firm-wide on MS 3D system
Seek innovative cost-efficient ways to improve processing and reduce manual intervention and hence mitigate risk
Communicate across multiple departments, peers, and upper management on a daily basis to facilitate the completion of projects and/or daily tasks
Act as the primary escalation point on issues raised from the team, field, call center, technology, and business
Individual will be responsible for ensuring that fellow personnel meet all project deliverables on time
Consult with and perform tasks for several different departments: Product, Mutual Funds, AP, IT, Finance, and Legal
Exercise commercial judgment to drive business results
Create an inclusive environment and encourage diversity of thought
Exhibits learning agility by seizing opportunities to both learn and teach through work experiences

Engagement Support Associate With Fluent English Resume Examples & Samples

Prepare regular and AD HOC budget reports
Engagement maintenance in financial system
Rebooking of employees hours and expenses
Preparation of daily and weekly statistics
Respond to customer queries via e-mail and phone in a timely and professional manner
Conduct regular conference calls with key contacts on the Client side
Ensure that all tasks are carried out in accordance with process documentation and they meet Service Level Agreements

Retail Support Associate Overnight, On-call Resume Examples & Samples

Organizing merchandise by style, size and color on the selling floor and stockroom
Locate pre-sold merchandise for customers as needed
Poised polished and professional

Ey-account Commercial Support Associate Resume Examples & Samples

You will support the Account Lead, working with the account team to
Maintain contract and engagement tracking logs and proactively chase for updates
Support the contract management activities of engagements
Prepare relevant management information for internal and external use
Optimise engagement margin through monitoring and challenging adherence to margin drivers
Ensure client protocols are followed
It will involve developing relationships with the EY account and finance teams and working with closely with engagement delivery teams
There are strong opportunities for role progression and increased responsibility for candidates who demonstrate potential and desire to learn
Organised with good time management skills
Strong data manipulation and reporting skills (particularly in Microsoft Excel) with a high degree of accuracy and attention to detail
Able to demonstrate initiative in approach to problem solving
Able to work under pressure, to tight deadlines, and to prioritise competing demands effectively
Credible, confident and resilient to deal with challenges from partners and managers in the business
Good team player with ability to interact with staff at all levels
Proficient user of MS Excel, Word and Powerpoint, plus familiarity with standard email packages
Good understanding of a professional services firm and experience in this area desirable but not essential

AP Team Support Associate Resume Examples & Samples

Support to Managers and local teams on relevant topics,
Organize department routines by drafting meeting agenda, preparing meeting material, coordinating participants where relevant, follow-up on outstanding issues,
Coordinate department’s VC and teleconference,
Order office supplies and maintain inventory to ensure availability of resources,
Troubleshoot day-to-day issues (e.g., equipment service issues, missing passport and computer problems) in order to promote the smooth, efficient operations of the department,
Enter invoiced amount into SAP to confirm that services have been received and to iniate vendor payment,
Organize department property (e.g., office supplies, files and equipment) for moves and/or reorganizations,

Temporary Support Associate Resume Examples & Samples

Greeting customers in a positive, upbeat and friendly manner
Accurately receive and stock merchandise
Keep an organized and tidy work area
Maintain the stock room and replenishing selling floor
Assist Sales Associates in the sales transaction process
Handle facets of the sales transactions such as the operation of the cash register
Participating in team meetings and training seminars
Prior retail sales experience in a high-end or specialty retail, a plus
Detail-oriented and conscientious
Proven ability to multi-task and work in a fast-paced environment
Flexibility with work schedule, including evenings and weekends

PC Administrator & Support Associate Resume Examples & Samples

Bachelor’s Degree related to Computer Science or Information Systems with 1 year of experience, or a High School Diploma/G.E.D. with 4 years of experience
Solid knowledge of Microsoft desktop systems
Excellent knowledge of local area networking, copper and fiber wiring, departmental concentrators and switches
Ability to handle multiple assignments with changing priorities while still meeting deadlines
Ability to learn new technology as required for the job using documentation and other available resources

Help Desk / Desktop Support Associate Resume Examples & Samples

3+ years of experience in Tier 1 and Tier 2 support levels
Experience supporting Windows/Microsoft Office/Active Director/Exchange
Experience supporting MDM
Great interpersonal skills

Finance Support Associate Resume Examples & Samples

Proficiency with Microsoft Excel, Work, and Outlook
High regard for attention to detail, accuracy and quality
Client-service minded
Ability to multitask and work under tight deadlines
SAP background

PC Admin & Support Associate Resume Examples & Samples

4+ years of experience in Software Training on PCs and mobile devices
Exceptional Technical Software training
Competency with basic computer (PC, mobile devices) and software trouble-shooting
Excellent communications skills (written and verbal)

Credit Support Associate Resume Examples & Samples

Responsible for a team of Credit Documentation Specialists including productivity, timeliness, accuracy, performance management, career planning, development, individual training needs
Provide a collaborative, communicative and productive environment for all Credit Documentation Specialists
Actively participate in Credit Documentation calls led by the Credit Documentation Manager
Escalate issues, resolutions, best practices to Credit Documentation Manager
Lead regular meetings to update staff on changes to processes, systems, procedures, solve issues, share best practices
Communicate frequently with credit staff regarding issues
Effectively implement changes through communication with Credit Documentation Specialists and impacted partners
Monitor and actively work documentation reports
Participate in national projects related to processes, systems, and procedures
Work closely with GHHN credit leaders (Credit Executives, Sr. Underwriters) to resolve issues related to documentation including timeliness and accuracy
College degree preferred or equivalent experience
Minimum of 8 years professional experience in loan/product operations or a credit/lending environment
In depth experience with related credit systems such as Exposure Now, eCLIPS, LIQ, DealWorks, GTS Inquiry, et cetera
In depth knowledge of credit products
Superior verbal, written and organizational skills
Detail oriented with ability to multi task and work in a team based environment
An evidenced and accomplished history of independent problem solving work
Ability to work under pressure in a team environment
Change agent who can identify and implement the most effective processes to support the GHHN Credit business
Experience with leading projects, teams

Store Support Associate Resume Examples & Samples

Plans and executes product placement on the sales floor per Bealls standards
Supports in executing adjacency and planogram directives in partnership with Merchandise Manager and Area Managers
Communicate successes, opportunities and solutions to the Store Management team
Minimum 1 year of merchandising experience
Knowledge of floor sets and planograms
Work varying hours and schedules, including evening, weekend and overnight shifts

Clinical Data Analytics Support Associate Resume Examples & Samples

5 years of pharmaceutical industry experience
Familiar with clinical trial and drug development process
Ability to work in clinical planning and tracking systems
Demonstrated proficiency in applying basic principles and procedures for project planning/tracking, and clinical trial management
Strong understanding of interdependencies of various clinical databases and implications on business process when databases are changed
Great attention to accuracy and detail
Comfortable with data in table/report format
Good communication, organizational, and tracking skills
Customer-focused
Knowledge of project reporting tools

Field Support Associate Resume Examples & Samples

Strong interpersonal skills, initiative, dependability, flexibility, high level of motivation and a positive attitude
Excellent written and oral communication skills with the ability to interact effectively and professionally with all levels in the organization
Excellent computer skills including Microsoft Office (Word, Excel, PowerPoint) and Lotus Notes
Willingness to learn all departments and corporate systems, new technology and responsibilities as they arise
Ability to manage multiple projects and complete assignments within required time frames
Strong understanding and knowledge of life insurance (preferred)
Ability and willingness to deal with change and ambiguity

Engagement Support Associate Resume Examples & Samples

Provide administrative and logistical coordination support for the planning and implementation of stakeholder engagement activities and events targeting a variety of groups (e.g., science program managers, report authors, disciplinary experts such as adaptation planners, climate-interested public)
Predominately serve as home office support for engagement staff traveling to field events and conferences
Assist in gathering and editing content for USGCRP’s e-newsletter, website, and social media presence
Assist in identifying and gathering potential sources of content for engagement products (e.g., fact sheets, presentations, brochures, etc.)
Manage a roster of communications partners within the Federal Government to facilitate communication both within agencies and to their audiences; engaging with existing networks and contacts to maintain accuracy and expand the roster
Manage contact information for non-Federal stakeholders in a centralized stakeholder contact management system to support distribution of engagement materials, working with other USGCRP staff to identify and curate target audiences as appropriate
Support leadership in responding to formal and informal requests for information by performing necessary research and data calls
Design and produce collateral materials for stakeholder engagement activities (e.g., summary documents, fact sheets, presentations, brochures, etc.)
Design and produce conceptual and process diagrams for scientific and narrative reports
Support graphics/image source identification and figure development for narrative reports (e.g., strategic plan, Our Changing Planet annual report, National Climate Assessment)
Assist with maintaining up to date image galleries from key USGCRP reports and fielding image use and copyright inquiries
Support development of a branding kit and identity guide for USGCRP; including templates for presentations, documents, business cards, fact sheets, etc., and ensure staff are applying branding/identity principles to products
Oversees the production of outreach materials, serving as a liaison with design and printing vendors, and programmatic staff as appropriate
Performs day-to-day management of program website GlobalChange.gov, packaging and preparing as well as publishing content. Maintains GlobalChange.gov as a vibrant, authoritative, and timely website with regularly rotating content that encourages traffic acquisition and retention
Manages the USGCRP social media presence (e.g. Twitter, Facebook), packaging and scheduling posts and tracking analytics
Additional duties or assignments as assigned based on priority needs
Bachelor’s degree and at least two years professional work experience or equivalent combination of education and experience in a field related to communications, graphic design, or environmental sciences
The ability to handle confidential/sensitive information in a manner consistent with UCAR policy, acting with integrity and exhibiting behavior that merits public trust and confidence
Basic experience supporting the planning and organization of meetings and events such as seminars, public forums, and workshops
Intermediate experience gathering, analyzing, and presenting technical information in digital and print formats suitable for both general and non-technical audiences
Intermediate experience synthesizing information from multiple content owners into deliverables such as summary documents and communications products

Support Associate Resume Examples & Samples

Provide administrative support for Business Affairs Management initiatives
Research via telephone, Internet, and internal systems
Updating internal systems
Interact with other departments
Perform or assist as needed with departmental administrative functions
Assemble Director Review Forms
Ascertain applicable information regarding businesses
Bachelor’s degree or equivalent preferred
Minimum 1 year experience in an office environment preferred
Continued demonstration of a high degree of confidentiality
Proficiency in Microsoft Office suite, particularly Word and Excel
Research skills
Punctuality and reliability
Detail-oriented and strong organizational skills
Ability to multi-task, work independently and take initiative

Marketing Service Support Associate Resume Examples & Samples

Troubleshoot and resolve marketing inquiries/problems from advisors via marketing phone lines and e-mail communication. Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
Work with advisors to discuss needs related to social media, develop practical usage guidelines, identify best practices, and act as a first contact for compliance-related questions
Capture and share field feedback to inform the development of best practices and delivery of relevant, results driven marketing tools. Help identify trends regarding usage, impact, provide insight to identify improvement opportunities. Help improve our organizations offerings by thoughtful analysis of open/re-occurring issues, client needs and general feedback
Partner with marketing associates to help with the service aspect of their role including any project information, order status, etc. for custom order inquires
Evolve knowledge of marketing platforms, business and industry by participating in educational/ training sessions
Exceptional phone skills
Strong troubleshooting and relationship management skills
Strong leadership and customer focus/service skills
Ability to partner effectively with others
Demonstrates commitment to high professional ethical standards and a diverse workplace
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Venture Capital Project Support Associate Resume Examples & Samples

Support the development of the Quarterly VC Press Talking Points and Center of Excellence deck (i.e. Prepare, edit, and help post presentation materials)
Research and validate external market share data through online lists and publications (i.e. Fortunes Fastest Growing Companies, Forbes Unicorn, and CB Insight Unicorn lists)
Update Dow Jones VentureSource with audit information based on revenue reports and external market share lists
Collect news stories on all VC investing and exit activity for Monthly VC Bulletin (i.e. VC global trends, hot beds, etc.)
Coordinate the monthly VC Revenue Reporting between Area region leaders and GFIS Finance teams (i.e. Run quality check on reported revenue numbers & support the presentation of Area revenue reports)
VC Revenue Reporting – Monthly reporting of VC revenue including quality testing of revenue info into reports, presentation of area revenue reports, pivot tables etc
Update and maintain lists of VC Vintage Waterfall by adding new companies, updating tables, and revenues (US only)
Maintain all CHS and Sharepoint content (i.e. Add relevant content including Quarterly VC data tables and VC deck, check whether content is current, quality test web links)
Build and maintain VC meeting calendar, and SharePoint site for VC Marketing
Link VC SharePoint site to IPO and PE SharePoint sites
Maintain “Unicorn” list and EY market share
Update VC blogs, update and create VC articles and tweets
Connect Corporate G360 teams to VC /Corp VC EY resources / thought leaderships
Strong analytical skills – able to both dig through details and see the big picture
Outstanding organizational skills and excellent attention to detail
Able to employ effective communication skills, specifically questioning, listening and writing
Able to meet tight deadlines and ensure work is of consistently high quality with attention to detail
Strong computer skills, including advanced Microsoft Excel, PowerPoint, SharePoint etc
3-4 years of relevant experience as a project coordinator, operations support, and/or project management
Bachelor’s degree in relevant field (e.g. Economics, Finance, Business, Statistics) or equivalent work experience

Branch Technology Support Associate Resume Examples & Samples

Must be proficient in Word, Excel, PowerPoint and Internet Explorer
Ability to successfully multi-task
Effective communications skills
Strong technology integration skills
Experience in training is an asset

Project Support Associate Resume Examples & Samples

Coordinate and manage multi-location engagements
Proactively contribute to engagement/account team meetings with strategic client and industry insights
Proactively identify project risks and opportunities for improving processes
Act as the knowledge manager for the engagement team, managing internal databases and/or portals designed to facilitate global team communications and coordination of go-to-market strategy
Manage stakeholder expectations, project plans and communications, and provide status updates as needed to continuously move forward in the service delivery process
Complete ownership of engagement economics (e.g., hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets), proactively collaborating with relevant team members (e.g. Financial Management Associate) to resolve any issues that may arise
Develop strong working relationships with external client personnel, anticipating client needs and communicating with EY account team leadership
Act as a central point of contact for the assigned engagement(s)
Collaborate with the account team, business development and resource management teams as necessary to achieve team goals
Monitor and track engagement processes such as Securities & Exchange Commission (SEC) filings and instructions on time
Gain a strong knowledge of the service line and the engagement, and EY's structure, key personnel and firm policies/procedures
Strong data analytics and excel skills (e.g. - pivot tables)
Strong organizational, analytical, mathematical, project management and customer service skills
Ability to address all relevant information/data and develop practical approaches to solving problems
Possess creative and curious approach to tackle complex challenges, leveraging internal tools and resources to achieve favorable results
Results-oriented approach to drive improvements in engagement economics (financial systems, relationship management tools, revenue pipeline, sales cycle reports, risk assessments)
Proven ability to work independently with minimum supervision, and collaboratively with virtual teams
Ability to effectively manage concurrent projects, and prioritize multiple tasks including multi-location coordination
Competent at meeting tight deadlines, performing high-quality work and diligent follow up
Adept at summarizing and concluding activities, applying appropriate documentation standards and lessons learned
Proficient in standard and service line-specific software applications and databases
A minimum of 4 years professional work experience
Financial analytics, business development and project management experience
Prior direct client service a plus

Distressed Trading Support Associate Resume Examples & Samples

Working knowledge of Credit Trading Market
Experience in trade capture workflows, processes, and systems
Middle Office, Risk, or Front Office experience
Working knowledge of Bloomberg, LoanIQ, and Excel
Distressed Trading experience

Clinical Data Analytics Support Associate Resume Examples & Samples

5+ years of Pharmaceutical industry experience
Background in Clinical Development, Drug Development or Project Management with experience working with Clinical Planning and Tracking systems
Thorough understanding of Clinical Trial conduct and regulations
Familiar with Clinical Trial and Drug Development process
Proficiency in applying basic principles and procedures for project planning/tracking, and clinical trial management

Group Support Associate Resume Examples & Samples

Previous sales, experiential marketing or communications experience an asset, but not mandatory for position
Strong administrative, organizational and time management skills; effective prioritization
Very good knowledge and ease working with Microsoft Word, PowerPoint, Excel and other computer software packages
Ability to interact successfully with internal and external clients
Strong service and support orientation
Analytical, meticulous and detail oriented
Ability to compile, present and analyze information
Ability to exercise flexibility in work relationships and within hours of operation
Ability to cope with rapidly changing demands and priorities
Demonstrate team spirit and company loyalty
Ability to work efficiently and effectively under pressure

Client Support Associate, BMO Investorline Resume Examples & Samples

Provides professional quality service and sales to clients
Answers client inquiries regarding BMO InvestorLine products, services, account positions and balances
Seeks, recognizes and acts upon sales/referral opportunities to expand business relationships with clients
Accepts purchase/sale orders and provides stock quotes in a courteous, professional and knowledgeable manner
Resolves issues and reports any discrepancies to Supervisor, Client Relationship Team or Manager, Client Relationship Team
Provides input to the development and achievement of team objectives
Works toward meeting productivity goals
Acts independently within specific industry guidelines
Flexibility with work assignments
Full flexibility with work schedules
Fluent Bilingual in Cantonese and or Mandarin an asset
Fluent in English and French required
University or College diploma/degree or equivalent experience
Valid Canadian Securities Course (CSC) (i.e. successful completion within the last 3 years or extension through the IIROC program)
Conduct and Practices Handbook, Derivatives Fundamentals Course and Options Licensing Course are highly desired
Goal and achievement orientated
Exceptional telephone and communication skills
General computer knowledge (Word, Excel, Windows)

Corporate Project Support Associate Resume Examples & Samples

Support the Chief Operating Officer with special projects and handle other duties to assure a smooth workflow
A strong “can do” attitude
Readily delivers creative and innovative solutions to problems
Anticipate needs and be one step ahead at all times
Strong desire to get a broad business understanding by working closely with a “C” Suite Executive
Prepare and respond to incoming/outgoing correspondence
Assist in maintaining on-line scheduling
Assist in the orchestration of a smooth running and efficient environment
Recent college graduate with a Bachelors’ degree in Business, Marketing, or Environmental Science/Studies
Valid Driver's License
Excellent organizational, time management, and follow-up skills
Enjoys working on multiple projects simultaneously, able to work accurately and effectively under pressure
Strong and well-advanced administrative support skills

Execution Support Associate Resume Examples & Samples

Coordinate communications across the vendor operations centers
Process owner for all aspects of the vendor communication process including intake, assessment, outreach, follow-up, archiving, and process improvement
Consult with business partners to establish clear requirements and time frames
Design business processes to manage communication flow, document required information, and retain necessary evidence
Identify emerging trends, determine their validity, and propose solutions when appropriate
Design and maintain an infrastructure for document retention
Design metrics and scorecards to measure and improve quality and efficiency across the supply chain
Perform other periodic and ad hoc support activities for the team

Alternatives Client Support Associate Resume Examples & Samples

Assist in fulfilling requests for offering documents as needed. Liaise with Institutional and Retail Sales and Product Specialists to customize client offering packages based on investor attributes, regulatory and business requirements
Coordinate and track document updates with BlackRock Legal and outside counsel. Ensure Alternative Client Support team is working with approved materials and that distribution process is functioning properly
Where appropriate, warehouse legal/contract document (i.e. subscription agreements, application materials, transfer agreements, waivers, letters of undertaking, etc.). Manage and maintain electronic and hard copy filing systems
Client on-boarding, account set up, and data management. Assist with building client accounts within client tracking and share registry system. Create client profiles and investor attribute universe
Transfer Agent/Administrator oversight and quality control. Work with our 3rd parties to create transparency between Blackrock and vendors and ensure a positive client experience

Help Desk Level, Support Associate Resume Examples & Samples

2+ years of Help Desk experience
Working knowledge of Sharepoint and Exchange online
Experience with Citrix
Skype proficient
Solid problem solving skills

Peak Seasonal Support Associate Resume Examples & Samples

High school diploma (in-progress) or GED
Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts
Minimum 1 year of customer service experience preferred

Eur-ap Team Support Associate Resume Examples & Samples

Discuss operating expenses (e.g., actual, outstanding, projected) with principals to ensure most efficient allocation of financial resources,
Coordinate logistics related with training plan, engagement initiatives in cooperation with AP Ops Manager,
Support New Employees` set up (access requests, announcements, work place preparation)

IT Project & Support Associate Resume Examples & Samples

Provision of audit application specific helpdesk services which include problem diagnostic, troubleshooting and query management for over 4,000 UK&I Assurance professionals,
Ownership and proactive maintenance of the UK&I Audit technology suite of tools,
Project management of global and regional audit applications which includes piloting, early adoption and UAT,
Provision of timely response to application related queries, using bespoke internal call management systems,
Provision of advisory services to the business and identifying new technologies that will enhance service offering. This contributes to improved process efficiencies through the design and development of local solutions for local needs,
Continuously working to up-skill and maintain a breadth of knowledge with respect to best in class audit technology applications,
Supporting team members and assisting with requests for support in operational activities
Educated to degree level. Preferable a technology, science, engineering or maths based discipline,
Proven aptitude and keen interest in technology and technology developments,
Strong logical reasoning skills with a desire to learn and develop expertise in specific business software and underlying technologies,
Have excellent communication (verbal and written), organisational and analytical skills,
Keen ability to exercise good judgement and mitigate data loss risks,
Be self-motivated whilst being aware of the importance of being a team player with a ‘can-do’ attitude,
IT literate, proficient in using MS Office suite (including MS Project) and Lotus Notes applications with an aptitude for quickly learning new technology,
Strong reporting summarisation skills,
Experience of drafting communications,
Previous experience working on a service level helpdesk will be considered an advantage,
Full training will be provided for the successful candidate

Ey-global Program Support Associate Resume Examples & Samples

Assist in the ongoing development and delivery of the program ensuring appropriate program methodology is followed
Regular interact, engage and influence the program’s 300+ key stakeholders to review, approve and signoff key change deliverables
Work with the EOY 2.0 Program Manager to identify gaps and raise awareness of key risks and issues which could impact project performance
Instill and embed program management methods and processes across the initiative
Liaise with the rest of the program team to ensure tasks are completed to the agreed scope and within agreed timeframes
Ability to work with all levels in an organization and display maturity and gravitas in approach and engagement with both internal and external stakeholders
Business/project management mind-set. Some experience of providing similar support to medium scale projects/operations preferred but not mandatory
Ability to work on own initiative and take ownership of key tasks and responsibilities
Degree educated or currently taking a year out of university whilst undertaking a degree

Annuitant Services Support Associate Resume Examples & Samples

Review Incoming Requests to our Annuitant Services teams for Key Information
Request missing information from Prudential Clients
Review Daily\ Weekly \ Monthly Reports and create claims transactions as needed
Coordinate Weekly \ Monthly mailings to Prudential Clients
Verify and Update Plan Participants Records
Assist in daily workflow activities to ensure timely completion of cases
Build Relationships with other business partners
May participate in Special Projects as needed
Participate in Continuous Improvement initiatives
Experience within a transaction processing environment where quality and productivity standards need to be met is a plus
Flexibility to work overtime when required
Strong decision making/problem solving skills
"Can Do" attitude
Flexible, proactive and able to work in a fast paced environment
Works both independently and as a team player
Computer proficient - accurate keying skills and Microsoft office skills

100

Store Support Associate Ad Set-bealls Northdale Resume Examples & Samples

Plans and executes signing and merchandising for each advertising event consistent with Beall's standards and direction
Takes a proactive approach in merchandise sell-through, remerchandising fixtures as needed to positively influence sales
Ensures proper usage of hardware/fixtures to maintain a safe and clean shopping environment
Produces quality work with attention to detail, in a consistent, timely and organized manner
Work in a safe manner and maintains a clean operating work space on and off sales floor
Greet and assist all customers, promoting a satisfying customer experience above all other tasks
As needed, may perform housekeeping duties including vacuuming, cleaning, dusting and polishing (mirrors, fixtures, displays, carpeting, or other surfaces)
Signing and pricing experience in a retail environment a plus
Able to plan, prioritize and multi-task efficiently

101

Store Support Associate Merch Handler Nothdale Resume Examples & Samples

Ensures proper usage of hardware/fixtures to maintain a safe and clean shopping environment
Greet and assist all customers, promoting a satisfying customer experience above all other tasks
High school diploma preferred
Minimum 1 year of merchandising experience
Work varying hours and schedules, including evening, weekend and overnight shifts

102

Web Operations Support Associate Resume Examples & Samples

Exceptional Customer Service Skills: 2+ years experience supporting Customers and End Users via ticketing, chat, and phone
Working knowledge of CSS and HTML5, familiarity with JavaScript
Working Knowledge of Web technologies
Bachelor’s degree or at least two years of experience in Customer Service
Exposure to agile development practices
Working knowledge of software development practices
Ability to write logically for public audience / knowledge bases
Serve as the of voice of the customer, providing feedback to internal Product teams
Process improvement / Lean Sigma knowledge is a plus

103

Web Operations Support Associate Resume Examples & Samples

Intermediate knowledge and troubleshooting experience with CSS, HTML5, and JavaScript
Intermediate Knowledge of Web Application Technologies
Working knowledge of APIs REST and SOAP web service interface calls
Bachelor’s degree or at least two years of experience in a Technical Customer Service
Comfortable at the command line / experience with Github
Working knowledge of software development practices and logic flows
Ability to write logically for a public audience / knowledge base
Serve as the of Voice of the Customer providing feedback to internal Product teams

104

Senior Support Associate, Wealth Strategi Resume Examples & Samples

Compiles reports for prospects, COI or client meetings and presentations
Performs special projects (i.e. coordinating reports, preparing account analysis and workflow reports) that require responding to specific account inquiries and issues
Reviews and organizes all asset/family information and trust documents to assess the bank's appointment status, and any discrepancies between documents. Reviews all correspondence and accompanying documentation from prospects and attorneys to assimilate all possible information about new business opportunity
Submits account documents to the legal area and external attorneys after inspecting them to ensure adherence to established guidelines and to obtain missing information, correct documents, clarify information, and resolve problem situations
Communicates with partner areas on all aspects of a prospect/client relationship and initiates activity which fulfills a partner's or client's needs
Responds to individual prospect/clients inquiries and respond through written correspondence or via telephone
Be able to lead sales calls and present to COIs/prospects without the assistance of a Wealth Strategist

105

Client Support Associate Resume Examples & Samples

Responsible for client interactions including converting service calls to sales opportunities from inbound client calls. Preparing Client Relationship Manager and Financial Consultant for sales presentations and interactions with clients
First call resolution, setting up accounts, completing and processing paperwork, scheduling meetings, executing routine clerical transactions, answering requests for information, fields client issues, and manages recovery process. Transact and process business on behalf of advisors and product specialists and support the Client Relationship Manager/Financial Consultant in the financial planning process. Gathering and documenting information to ensure compliance requirements are met
Liaison between Product Specialists and Client Relationship Manager/Financial Consultants to come up with recommendations
Engage in on-going professional development to increase industry, product, sales and servicing skills and abilities. Maintain all appropriate FINRA/other licenses and requirements up to date
High school or equivalent
1 to 3 years of relevant experience required
Previous experience delivering outstanding client service
Detail oriented, strong math and analytical skills
Ability to manage multiple priorities and prioritize effectively
Process oriented and ability to work in a team environment. Knowledge of financial services products/services
Demonstrated ability to display and maintain a highly professional demeanor consistent with Ameriprise values and brand
Current FINRA Series 7
State securities (S63 or S66), state IAR (S65 or S66) (or willing to obtain within 90 days)
Must have or obtain Minnesota Life, Accident and Health Insurance license within 30 days of hire date
Bachelor’s degree or equivalent
CFP, CRPC
Previous sales experience or exposure preferred

106

Practice Solutions Credit Support Associate Resume Examples & Samples

Must have working knowledge of commercial credit
Thorough understanding of various business and personal
Strong attention to detail and follow up skills
Understanding of the Bank's credit culture and adhering to

107

Helpdesk Support Associate Resume Examples & Samples

Demonstrated experience with Windows operating systems (XP and Windows 7) and Office Suite of products (Office 2010)
Excellent understanding of Networking Technologies, TCP/IP, VPN, DNS, DHCP, FTP and SMTP
Familiarity with Mac desktop/phone/PDA/tablet technologies
Working knowledge of VoIP Telephony Experience with support of local and networked printers
Experience with support of remote access/VPN technologies
Bachelor’s Degree and/or applicable technical experience
Knowledge of Exchange 365

108

Computer Operations Support, Associate Resume Examples & Samples

Monitor the Mainframe environment via system consoles and other monitoring tools
Reports any system problems or equipment failures according to established protocol
Resolve and escalate operational Mainframe issues as required
Complete required operating records such as shift status reports, problem logs, run requests, etc
Minimum one to three years education or work-related experience required
Must be able to follow established guidelines to accomplish tasks and resolve routine problems, referring non-routine matters to supervisor
Good oral and written communication skills
Must be team oriented
Must have good knowledge of Microsoft Office products

109

Support Associate Resume Examples & Samples

Deploying artifacts to UAT and Production environments with proper instructions
Monitoring Application systems and reporting the health status
Issue resolution with stipulated turn-around-time with minimal impact to the Application users
Developing Autosys JIL’s and UNIX scripts for Automating manual steps for deployment
Creation/Updating of Run-books for the Applications
Coordinating with other technology groups/SA to create new Application domains
Self-testing of Applications and reporting of the Health
Converse with various data provider and consumer applications in their languages/terminologies (DB2/Oracle/PL-SQL/procedures or front-end frameworks or any other technology)
Experience of Supporting application of J2EE Standards which use 3-tier architecture
Experience in debugging Java related errors and exceptions
Experience with RDBMS (Oracle) Database structure and functioning
Knowledge of operating Systems – Linux/Unix (SUN/IBM), Windows
Working experience with Application/Web servers - WebLogic, WebSphere, iPlanet
Awareness of frameworks – Struts, Hibernate, Springs
Knowledge of PLSQL (Oracle) and write simple queries
Knowledge of tools/utilities like log4j, Autosys, QC, uDeploy, SOAP UI is a plus
Bachelor’s degree (in Science, Computers, Information Technology or Engineering)
Candidate should be willing to work extra hours in India time and also on weekends/holidays, on need basis in order to implement/debug during release activities

110

Support Associate Resume Examples & Samples

Positively and consistently demonstrates a neat, professional, and fashionable image
Helps reorganize all merchandise as needed to maximize stock space
Adheres to Chico’s FAS Canada, Co. Guiding Principles for holds

111

Support Associate Resume Examples & Samples

Manage and process inbound deliveries in a timely manner; monitor to prioritize the daily workload
Ensure proper organization and accessibility of merchandise
Be knowledgeable of stock including quantity, how many units are on hand, what is selling and what is not
Support floor moves and ensure selling floor is stocked throughout the day
Conduct price changes and markdowns as necessary
Maintain overall cleanliness and organization standards on the selling floor, in the stockroom, and offsite/warehouse
Audit compliance and achieve shrinkage goals
Willing to work in and promote a team oriented environment
Ability to multi-task, results driven and flexible to change
Minimum 1-2 year experience in a retail industry of relevant experience as a stock associate
High school degree preferred

112

Support Associate Resume Examples & Samples

Responsible for assisting Customer Relations with support functions to ensure that the respective revenue goals and service level thresholds are met
Responsible for verification and research activity for base customers including but not limited to qualifying leads, account maintenance, pre-calls, fee adjustments, license renewals, report forms, correspondence and customer inquiries
Performs quality assurance tasks related to evaluating data integrity within the customer relationship management (CRM) system, including review of new sales leads, online licensing, and customer reporting
Preparation of report forms and license fee schedules
Assist with departmental administrative functions such as mail, running reports, checking voice mail, etc
Perform other duties and projects as needed
Minimum 1-2 years experience in an office environment preferred. Contact center experience preferred
Strong interpersonal skills; ability to establish good working relationships internally and externally including strong negotiation and conflict management skills
Result-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation
Highly motivated self-starter who takes initiative with minimal supervision
Innovative problem-solver who can generate workable solutions and resolve issues
Strong analytical skills so that internal and external customer needs are properly interpreted and translated into application and operational requirements
Resourceful team player who excels at building relationships with customers and colleagues
Contact center knowledge and best practices including customer relationship management (CRM) experience such as Salesforce; fluent with Microsoft Office Suite

113

Customer Success Support Associate Resume Examples & Samples

BA/BS preferred, or equivalent experience
Extensive knowledge of current IT concepts, issues, practices, methodologies and trends
Experience working with operating systems to establish monitoring and logging procedures
Understanding of SaaS, CRM, ERP, and mobile software is a plus
Knowledge of TCP/IP and networking concepts, Operating Systems, and browser technology
Knowledge of Firewalls and Proxy servers
Good working knowledge of, or, expertise in Jira
Demonstrated ability to communicate in both verbal and written forms externally and internally
Above all else, able to think beyond the status quo with a can-do attitude and an appetite for success!

114

Support Associate Resume Examples & Samples

Ability to bend, lift and carry merchandise as needed
Abiding by all policies and procedures
Keeping an orderly work station
Abiding by all safety regulations
Professional etiquette
Flexibility with schedule

115

PC Administration & Support Associate Resume Examples & Samples

Bachelor's Degree in Computer Science with 1+ year of related experience, or a High School Diploma /GED with 4+ years of experience
Knowledge and experience working with Microsoft desktop/laptop systems, Windows 7, Windows 8 and Microsoft Office Suite 2010 or higher
Excellent experience in support and troubleshooting in a Desktop Support environment
General understanding of wireless technology and mobile computing devices
Experience in support and troubleshooting in a Desktop Support environment with knowledge of local area networking, copper and fiber wiring and network switches and routers

116

Store Support Associate Comfort Shoe Shop Sales Associate N Myers Resume Examples & Samples

Greet and assist all customers
Acts as resource for customers on product knowledge of all comfort brands
Proficient in fitting customers
Ensure returns, mis-mates and damages are handled properly per policy
Maintain Shoe department standards consistently
Minimum 1 year footwear experience in a comfort shoe retail environment preferred, but not required
Ability to prioritize and manage multiple tasks efficiently
Work varying hours and schedules, including evening, weekend and overnight shifts

117

Support Associate Resume Examples & Samples

Makes soft sell customer telephone calls
Qualifies leads
Performs sales support processing
Verifies music usage
Performs internal system maintenance
Performs license quality assurance tasks
Minimum 1 year experience in an office environment preferred. Customer relations/telephone experience required
Telephone skills
Efficient keyboard skills

118

Support Associate, Broadway Resume Examples & Samples

Maintain good shapes of all products (shelving, packaging, labeling)
Verify all merchandise is censored (where applicable), steamed, and placed on the correct hangers
Prepare all merchandise for bi-annual inventory. Ensure all merchandise is ticketed correctly
Participate in reconciliation process after inventory
Excellent communication and problem solving skills
Should also be detail-oriented, possess strong organizational skills, and be computer proficient
High School Diploma or equivalent

119

Publications Support Associate Resume Examples & Samples

Monitor the publications workflow queue, checking/correcting formatting in MS Word, Excel, and PowerPoint products and finalizing for publication
Work with Supervisory Analysts to prioritize products in the queue and keep research moving efficiently through the workflow
Submit multimedia products to the workflow, ensuring they are properly tagged and formatted
Analyze existing products for visual impact and usability, recommend and implement improvements, and analyze the impact
Edit/update infographics and other rich visualizations of data
Assist with setup, filming, and production of video content
Years of experience in digital and print publishing of editorial or research content
Experience in financial services publishing, including deal-related report production, strongly preferred
Experience in graphic design and/or technical aspects of video production (e.g., lighting, sound, camera setup/operation, and post-production editing) a plus
Intermediate to advanced layout and formatting skills with Microsoft Word, Excel and PowerPoint a must
Intermediate to advanced skills in the Adobe Creative Suite (e.g., Photoshop, Illustrator, InDesign, Premiere Pro, After Effects) strongly preferred
Lighting, sound, and camera setup/operation skills a plus
Working knowledge of HTML, SVG and CSS a plus
A strong command of the English language (oral and written) is essential

120

Global Stock Plan Services Support Associate Resume Examples & Samples

Windows
Internet and Website Knowledge and navigation skills
Time and Stress Management skills
Conflict management skills
Client-Focus and problem-solving skills
Multi-tasking in a fast-paced environment
Proactive

121

Customer Success Support Associate Resume Examples & Samples

Entry level position; 1-3 years in the workforce
Knowledge of Firewalls and Proxy serversDemonstrated ability to communicate in both verbal and written forms externally and internally
Good working knowledge of, or, expertise in JIRA a plus

122

Tier Support Associate / Engineer Resume Examples & Samples

2+ years’ experience in a business or technical environment with proven troubleshooting skills
Proven experience with various forms of SQL
Proven experience working with one of the following programming languages (Python, Java,
Java-script, PLSQL)
Proven ability to read and write technical documentation
Availability for minimal travel – but no more than 10%
Degree in Computer Science preferred
Experienced with either Mongo dB, Vertica, Oracle, PostgreSQL or Amazon Web Service
RDS databases
If needed for deployment assistance, knowledge of various network topologies, protocols,
Including common proxies and firewalls is a plus
Outstanding interpersonal and communication skills (both oral and written)

123

Overnight Support Associate On-call Resume Examples & Samples

Ability to bend, lift and carry merchandise as needed
Keeping all merchandise properly stocked
Upholding all Bloomingdale's standards
Professional attire at all times
Abiding by all policies and procedures
Keeping an orderly work station
Abiding by all safety regulations
Professional etiquette

124

Order Support Associate Temporary Resume Examples & Samples

Multi-task oriented
Good PC Skills
Mon-Fri 9:00am – 5:30 with rotational Saturdays
Ability to work independently as a department home agents

125

Production Support Associate Resume Examples & Samples

Considers financial impacts and risks to participant and business in all aspects of day to day work
Responsible for acting with integrity and maintaining complete confidentiality with sensitive participant information
Responsible for creating and running complex queries using multiple system tables and complex query criteria(unions, exists, etc.) for both resear as well as other system users using Linux and DB2 SQL
Acts as a liaison between the user group and the systems team to correct system issues and/or report issues by creation of production problem tickets
Performs production table updates, inserts, and deletions using DB2 SQL, maintaining integrity and accuracy of data
Intuitively researches issues reported by the business units regarding application and process problems to identify the "root" cause, seeing the entire impact of the issue through to completion
Successfully interprets and communicates complex information to others including end users, upper management, and development/systems staff
Assists with creating formal documentation and conducts peer training
Assists in analyzing, researching, and responding to data reporting errors
Continuously develops expertise in the data within systems database tables as new processes and tables are created
Provides accurate data to various business units for mass mailings
Understands and communicates business unit requests and participates in cross-functional project teams for new systems development. Assists with documenting of system and business requirements
Assists with testing system changes for usability, performance and adherence to standards. Documents and reports results to development team
Works with peers to ensure all work items are completed within set timing standards
Rotating on call for Nightly Batch systems support, after prerequisite training period

126

IT Branch Support Associate Resume Examples & Samples

Day to day operational support
Developing a thorough understanding of the local and global production environment
Identification, analysis & problem solving encompassing a broad range of technical issues
Interacting with other support groups (local and global) within the firm across multiple platforms
Prioritize global and local projects
Communicating with Business and Operations on scheduled changes to production environment and addressing their concerns
Manage events such as infrastructure changes, software releases, BCP, etc.
Training of new users
After hrs/weekend work would be required from time to time
Travel to other regional offices may be required
Involvement in local audits (Internal & External)
Managing local relationships with existing vendors
Strong analytical problem solving skills
Excellent verbal and written communication skills; ability to frame technical information in an appropriate fashion based on target audience
Excellent follow-up skills; must take initiative and stay with problem from beginning to end
Able to operate effectively in stressful situations, e.g. during a system outage effecting critical systems and high-level users. Ability to deal with users effectively and calmly in crisis situations
Proven ability to work independently with little supervision as well as in a team environment
Previous experience in Production Support, Change Management role
Comprehensive knowledge of Windows operating system, applications and computer hardware
Telco knowledge and experience
Front Office Exposure
Arabic speaker
Intermediate

127

Wrap & Send Support Associate Resume Examples & Samples

Organizing merchandise by style, size and color on the selling floor and stockroom
Upholding all Bloomingdale's OUTSTANDING presentation standard
Basic understanding of merchandise-the features and benefits
Additional selling support assignments according to the business needs
Flexibility with schedule, dependent upon business needs
Enjoy meeting and interacting with customers; demonstrates an energetic and positive attitude
Poised polished and professional

128

PC & Administration Support Associate Resume Examples & Samples

Knowledgeable in LAN, WAN, and Windows
Bachelor's Degree in Computer Science or Information Systems with 1+ year of work experience in related fields, or a High School Diploma/GED with 4+ years of work experience
Knowledge and experience working with Microsoft desktop/laptop systems, Windows 7, Windows 8, Windows 10 and Microsoft Office Suite 2010 or higher
Excellent experience in support and troubleshooting in a Help Desk Support environment
Strong analytical, oral and written communication skills
Ability to learn new technologies as required for the job using documentation and other available resources
Previous experience in a Help Desk environment, Level 1 or Level 2

129

Corporate Trust Reconciliation Support Associate Resume Examples & Samples

College graduate
Experience with reconciliation of accounts, basic accounting, taking minutes and organizing presentations
Proficient in Microsoft Office Excel, Word, and PowerPoint
Strong auditing experience

130

Support Associate Resume Examples & Samples

Receive, control, and register all shipment coming into the store
Complete cycle counts as directed by Support Supervisor
Ensure the accurate processing of all Return-To-Vendors (RTVs), transfers, sends and damages based on Barneys New York policies and procedures
Ensure accurate completion of all markdowns in a timely manner
Consistently fill-in the selling floor to ensure all merchandise is displayed
Maintain an orderly and neat stockroom and receiving area
Well organized with the ability to be flexible based on the needs of the business
Must be able to work in a fast-paced, team-oriented environment
Ability to understand computer based reporting in the areas of inventory
1 year of retail stock related experience
Experience in luxury retail

131

Client Support Associate, Investorline Resume Examples & Samples

Knowledge and understanding of industry regulations & standards
Broad knowledge and understanding of BMO InvestorLine Inc. products and services
Successful completion of Canadian Securities Course, Conduct and Practices Handbook, Derivatives Fundamentals Course and Canadian Options Course
University or Community College diploma/degree or equivalent experience
Strong math skills – ability to calculate margin requirements
The incumbent should be self-motivated and have the ability to work independently

132

Investor Support Associate Resume Examples & Samples

Requires FINRA Series 7 and 63 or 66 licenses
Prefer Series 4 and 24 licenses (required to obtain within 120 days of hire)
Prefers Bachelor's degree or equivalent work experience
Requires 2 years of financial industry experience
Must be willing to work in a Call Center environment
Prefer substantial knowledge of equity and option products, economic releases and their impact

133

Trading Support Associate Resume Examples & Samples

Accepts screens and routes telephone calls and maintains record of inquiries, as required
Operating standard office equipment and using required software applications, sufficient to create documents, spreadsheets, and business correspondence
Maintain currency in trading policies and procedures
High School Diploma or equivalent and one (1) year of experience in the financial services industry

134

At Your Service Retail Support Associate for Personal Shopping Resume Examples & Samples

Ensure the Personal Shoppers are ready for their appointments
Pull merchandise from the sales floor as directed from the Personal Shoppers
Return merchandise to the sales floor after appointments
Maintain a neat clean organized shopping environment for our guests
Ability to read and interpret documents such as memos

135

Practice Solutions Renewals Credit Support Associate Resume Examples & Samples

Experience with the overall loan process, particularly for Small Business
Working knowledge of credit
Sound judgment, logical reasoning and exhibits a strong drive for results and success
Adaptability to continuous learning and change
Strong leadership and decision making ability
Experience with closing loans and the overall loan process for Practice Solutions
Understanding of various business and personal financial statements
Understanding of credit culture and adhering to credit policies and guidelines

136

Store Support Associate Shoe Department Associate Store Resume Examples & Samples

Ensure returns, mis-mates and damages are handled properly per policy
Maintain Shoe department standards consistently
Minimum 1 year footwear experience in a retail environment preferred

137

Support Associate, Fashion Valley Club Monaco Resume Examples & Samples

Execute flow of merchandise in and out of the stock area
Process all merchandise shipments and immediately reports any discrepancies to the Store Manager
Properly fold or hang all merchandise in the stock area
Maintain constant awareness of merchandise replenishment needs
Ensure all customer shipments are prepared and processed for delivery
Have complete knowledge of the store's merchandise, back of house and front of house layout
Ensure stock area is organized, including merchandise supplies and display materials
Replenishment of supplies as requested by management
Assist any cleaning or maintenance issues that occur on the sales floor or in the stock room as necessary
Complete all transfers, markdowns, and consolidations and ensure their accuracy
Be aware of and understand the Management Team with inventory preparations and participate in the actual Inventory
Ensure visual standards are maintained throughout the store
Support visual team with store flips as necessary based on needs to the store
Assist in the execution of window changes and the dressing/styling of all interior mannequins on time and on concept
Execute merchandising based on markdowns and promotions as per corporate office or photo directives
Communicate store deficiencies i.e. lighting fixtures, visual standards and cleanliness

138

Support Associate, User Operations Resume Examples & Samples

Be the main point of contact for all community-related questions and escalations
Handle inbound inquiries from our Elite community users, Community Managers, PR, Legal and User Operations and resolve those issues over email, phone and/or video-conferencing
Moderate flagged content on Yelp’s Talk forum
Create new or edit existing messaging for outgoing emails to our users that is tailored to each unique issue at hand
Work cross-functionally with other departments at Yelp such as Product, Legal, PR, Marketing and Community Management
Conduct monthly meetings with Community Operations team to discuss relevant issues and bring important news/updates to highlight
Ensure contact information and changes to personnel on Community team are recorded and up to date
Conduct quarterly trainings for new hires in User Operations
Conduct quarterly trainings for new hires in Community Management
Optimize workflow by identifying and flagging case trends with management
Investigating site quality issues, like bugs

139

Practice Solutions New Money Credit Support Associate Resume Examples & Samples

Experience with closing loans and the overall loan process, particularly for Small Business
Must have working knowledge of credit
Can effectively collaborate/negotiate with business partners and assigned team to foster solid partnerships, teamwork, creditability and trust
Word and Excel proficiency
Experience with Sales Logix, GMS & AFS
Thorough understanding of business and personal financial statements
Information resourcefulness
Understanding of the Bank's credit culture and adhering to credit policies and guidelines
Ability to understand documentation exceptions with the ability to resolve/justify as appropriate
Understand 'Know Your Customer' policy
Four year college degree preferred

140

Procurement Support Associate Resume Examples & Samples

Daily review of contracts in draft status and resolving issues to release to active status
Monthly contract audits across SBGs
Using six sigma / lean methodologies, evaluate and recommend improvements to reduce inefficiencies and improve responsiveness
Prepare & Publish – Contract Metrics
Work closely with appropriate Indirect CST Lead’s to support proper uploading of all contractual data, ensuring compliance with pre-defined requirements
Vacation coverage for colleagues
Support Functional Transformation projects
Bachelors Degree in relevant field (business, engineering, technology, etc)
2-5 years Procurement or Contracts experience
Experience with iMANY or similar contract repository
Demonstrated ability to coordinate requirements with multiple businesses
Data analysis experience using Excel
Experience working with remote teams globally
Excellent communication & Presentation skills
SAP experience is an added advantage
Six Sigma certification preferred
This support is for North America/Global & would require the individual to be flexible for night shifts

141

Merchandise Support Associate Resume Examples & Samples

Self motivated, able to work independently without close supervision, and have a team mentality
Ability to learn quickly and demonstrated multi-tasking capabilities
Goal oriented

142

Merchandise Support Associate Resume Examples & Samples

Merchandising/stocking the sales floor to enhance the sales experience for our customers
Organizing the warehouse to ensure ease of locating product
Complying with branch operational requirements by ensuring the following are completed in time and accurately: completing invoices, processing returns, receiving and processing replenishment shipments, maintaining branch stock/sales literature and event displays, conducting inventory checks, preparing and shipping orders as well as branch transfers, accurately completing all associated paperwork
Ensuring a clean and safe work environment at all times
Assisting in the physical inventory process
Demonstrating exceptional levels of service for both internal and external customers
Six months of merchandise/sales support experience in a retail or similar environment
Self-motivated, able to work independently without close supervision, and have a team mentality
Ability to learn quickly and
Demonstrated multi-tasking capabilities

143

Regional Support Associate Resume Examples & Samples

Manages time, attendance and payroll processes
Maintains employees’ personnel/timekeeping files
Processes all paperwork related to leaves, sabbaticals, transfers, etc
Enters changes electronically regarding both pedagogical and non-pedagogical personnel status changes, e.g., tax codes, marital status, number of dependents, jury duty, etc
Maintains per diem service data
Distributes payroll checks to all staff
Enters check cancellations online
Answers payroll related inquiries via e-mail and telephone
Performs online payroll inquiry functions as needed
Acts as a liaison to the Payroll Unit, Check Management Unit and the Health and Welfare Unit to follow up on problems
Trains and assists in supervision of staff on payroll and operations matters

144

Project Support Associate Resume Examples & Samples

Pre-analyzing client clinical study requests/requests for proposals (RFPs)/requests for quotes (RFQs) in order to set up study numbers and verifying with packaging or distribution project managers (PPMs or DPMs) for completeness and correctness
Working with the internal project management team and Sales representatives to write and finalize quotes. This may include internal meetings at Fisher Clinical Services. Allocating correct services, quantities and prices according to standard or client specific price lists
Administering quote and opportunity data in Salesforce. Finalizing quotes and retrieving quote approval according to corporate approval authority matrix in docusign or other systems if applicable
Population of client specific bid grids/budget grids/templates with quote data in order to enable clients comparing quotes with competition and/or allow budget allocation/forecasting
Coordination and communication of all relevant activities, both internal and external to ensure that all quotes are ready for the start of the study or as required by the customer
Use of appropriate project planning tools such as Salesforce reports to communicate milestones and critical path activities and responsibilities
Timely provision of quotes and other information to customers if applicable
Consideration of GMP requirements in all areas of responsibility
Demonstrates and promotes the company vision
Accredited college/ university or recognized professional degree, preferably in a health related field
Clinical trial experience preferred. A minimum of 1-2 years of successful experience in project management as a Project Support Associate in packaging or distribution or in an appropriate position highly desirable
Good understanding of clinical trials and the services that Fisher Clinical Services is able to provide
Good organizational, planning, verbal, written and numerical skills with the ability to analyze and define solutions, calculate study numbers and manage multiple tasks to meet strict deadlines
Good customer management skills; proactively anticipates, understands, and responds to the needs of clients to meet or exceed their expectations
Able to learn and master all internal systems associated with projects (i.e. Salesforce, GPMS, Docusign and Quoting System)
Proficiency in personal computer applications (e.g. Microsoft Word, Excel, PowerPoint, Access, Outlook)
Excellent communication skills, written and oral
Project coordination skills and competencies

145

Inside Sales Field Support Associate Resume Examples & Samples

BA/BS Degree with a minimum 2 years of customer interactions with sales management or business equvualtent experience
Microsoft Office, SalesForce.com or similar systems to include user training
Daily contact with customers, project management and other members of the sales team
Verbal and written presentation skills and the ability to manage multiple tasks in a dynamic environment
8:00 AM – 5:00 PM Mon – Fri with occasional stretch hours/Some travel within North America may be required
Working in a fast paced and dynamic environment

146

Loan Support Associate Resume Examples & Samples

One to three years of experience in lending and loan documentation and processing
Basic knowledge of assigned (consumer, commercial, corporate, trust, private client and/or residential) lending and loan documentation and processing policies and procedures
Some knowledge of credit analysis, lending operations, and credit administration
Strong analytical, problem-solving and negotiation skills
Excellent customer service/relations skills

147

Consumer Support Associate Resume Examples & Samples

Understanding of how to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level; ability to apply this understanding appropriately to diverse situations
Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations
Knowledge of and ability to develop collection strategies in all areas of collection and credit/financial reporting for an organization
Knowledge of and ability to utilize practices, tools, and techniques for communicating with a customer
Knowledge of methodologies, tools and techniques for specific products; ability to develop product line processes and strategies

148

Loan Support Associate Resume Examples & Samples

Knowledge of and ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency
Knowledge of and ability to bring a reported problem to successful resolution
Knowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations

149

Finance Operations Support Associate Resume Examples & Samples

Manage strategic projects to successful completion, whether global or regionally oriented, by leading project teams whose members can represent a wide range of BlackRock functional groups across regions
Execute ongoing worldwide end user training for Finance platforms including Oracle R12
Experience with the procure to pay lifecycle
Ability to design and execute SQL queries accessing Oracle Financials database

150

Finance Operations Support, Associate Resume Examples & Samples

Ensure key executives and stakeholders are kept informed and engaged
Execute ongoing worlwide end user training for Finance platforms including Oracle R12
Experienced project manager with focus on business analysis and operational process design
Administrator/power user of one or more of Oracle Financials, HFM, IBM Cognos TM1, IBM Cognos BI
Clear communicator, written and verbal, able to articulate and present strategic and tactical objectives including underlying business rationale with appropriate audience sensitivity (e.g. project team, firmwide functional partners, project stakeholders, senior management, etc.,)
Self-starter able to drive positive progress proactively with limited manager direction

151

Senior Oversight & Support Associate Resume Examples & Samples

Responsible for Cross-functional team data-cleansing
Assist in rectifying post LIQ implementation issues (LIQ being the firms Loan booking system)
Manage operational risk issues with compliance
Assume responsible for the Assurenet process between LIQ and FTP (FTP is the firms General Ledger posting system) in addition to the Rec6 reconciliation and daily and month-end reporting
Understanding of LIQ accounting including PNL (profit and loss) event impact
Ability to analyze credit agreements and related documentation
Able to make decision on rectifying post implementation issues
Responsible for the approval and closing of deals and Trades
Focus on operation risk rises and ensure best practice
The individual in this position will have to develop in depth understanding of the current system infrastructure including interfaces, analyze, document, be able to explain any negative impact due to post implementation changes, identify outstanding issues and utilize knowledge and judgment to develop a remediation plan
LIQ processing and Table Mapping
Understanding Credit agreements and other legal documents associated with Deal closing
Understanding Primary, Secondary and Third Party Trading
Minimum of 5 years’ experience in the Loans and LIQ

152

Web Operations Support Associate Resume Examples & Samples

Comfortable at the command line
Portfolio of work on Github
Able to troubleshoot using server logs / Splunk
Conceptual and practical knowledge of networking, ports, and protocols

153

Case Support Associate Resume Examples & Samples

Respond to both phone and email questions about Sun Life’s individual life and health products for the CSF channel
Provide training to CSF advisors on the illustration tools used to support Sun Life’s life and health products by answering phone and email questions related to these tools
Provide life and health product training to advisors and managers via phone and email
Assist the individual life and health product and marketing teams with the launch of new or enhanced initiatives by answering questions relating to these new initiatives
Assist the CSF Advisors with product illustrations that do not require advanced knowledge of the product or sales support
Assist the Advanced Case Managers by completing the special insurance quote requests using various illustration tools
Participate in Outbound contact campaigns designed to raise awareness of team and its ability to support Advisors in proactively identifying and driving sales

154

Edge Support Associate Resume Examples & Samples

High School graduate
Bachelor's Degree (4 yr)
Ability to utilize technology to work smarter and improve the level of service to constituents
Intermediate to advanced computer skills
Basic Excel skills for functional usage, data manipulation, and reporting
Basic SQL knowledge
Strong Informing/ Written Communications
Time Management/ Organizing
Learning on the fly

155

Student Support Associate Resume Examples & Samples

Remuneration: £24,000 per annum pro rata
Length of contract: 9 month contract (September 2016 – May 2017)
Provide advice and support to Pearson Business School students, acting at all times to enhance the student experience and working environment
Act as personal tutor assistants for specific students, monitoring their attendance, performance and well-being on a regular basis throughout each term
Regularly meet with, coach and help develop individual students
Work with Pearson College Programme Leaders to develop and implement new initiatives to improve the student experience and academic performance
Reinforce Registry communications to students
Advise Pearson College’s Senior Management Team on developing the student culture of the College. This will involve liaising with internal and external student organisations, and other stakeholders including the Pearson college management team, to help us shape a culture of integrity, high academic standards and enterprising ambition
Work as a team to prepare and distribute weekly student communications, and set up regular events for academic and industry staff to meet with students
Assist the management team to develop the Pearson College alumni community
Have responsibility for one or more of the following designated developmental areas under the direction of the relevant Programme Leaders, and Pearson Business School Management team throughout the Autumn 2016 and Spring 2017 terms
A strong understanding of Pearson College’s student (customer) culture and work ethic
Recent graduate with at least a 2:1 degree

156

Client Service Support Associate Resume Examples & Samples

Financial services industry experience preferred, but not required
1-3 year’s customer service experience preferred
Strong client service skills and a true passion for exemplary customer service
Bachelor’s degree in a related field or you could have a good amount of relevant work experience
Proficiency in Microsoft Office products (Outlook, Word, Excel)
Ability and/or desire to achieve advisory licensing in future – we’d like to invest in you too!
Proven ability to multi-task and work through changing requirements
Ability to handle complex client issues and escalations with patience and professionalism

157

Transaction Support Associate Director Resume Examples & Samples

Evaluate historical and pro-forma financial information and identify trends and fluctuations that may impact cash flow requirements and deal valuation
Identify issues for purchase price reductions, deal structuring, or deal termination and communicate advice to clients
Identify post-acquisition action steps to achieve anticipated earnings and cash flow improvements
Research and assess technical accounting issues and evaluate implications on transaction valuation and structuring
Plan, prepare and review deliverables in various forms including written reports, presentations and discussions with clients, EY teams and other parties
Understand EY's service offerings and actively identify opportunities to serve clients better
Help people to develop through effectively supervising, coaching and mentoring all levels of staff
Conduct performance reviews and contribute to feedback for all levels of staff
Contribute to people initiatives, including recruiting, retaining and training Transaction Support professionals
Understand, follow and communicate workplace policies and procedures to all levels of staff
Build strong internal relationships with members of the Transaction Support team and other EY services
Live our shared cultures and values at all times and encourage members to do the same
Support Vision 2020’s “Highest Performing Teams” aspiration
CA (SA) is preferred
Corporate Finance experience with 8+ years post article experience
Thorough knowledge of the transaction environment
Understanding of purchase accounting and transaction structures
Knowledge of IFRS
Understanding of Quality & Risk Management (Q&RM) procedures
Professional accountancy qualification
Strong academic record, including a degree
Excellent analytical and interpersonal abilities
Ability to work well within a team
Strong client and relationship-building skills

158

Accounting Support Associate Resume Examples & Samples

The purpose of this department is analysis and reporting related to agent commission disbursements. The Senior Associate is responsible for
Handling inbound inquiries from the agent and agent support areas through calls and emails
Provide responses based on master data and payroll knowledge
Provide basic reconciliation of pay related issues
Handling Sales and Conversions processes
Completing various SOX controls
Communicating with field and other areas on various agent payment activity
Experience working in a business environment, prior customer service/call center experience is a plus
Working knowledge of Microsoft Office suite (Microsoft Excel, Word, Access and Outlook). Prior experience with SAP (ISCD and FICO) preferred
High school diploma or GED required. Associate or Bachelor degree a plus
Understands basic Accounting/Math principles
Basic problem solving skills
Ability to prioritize work and organize own time to meet required deadlines
Ability to research complex transactions while using analytical skills

159

Member Support Associate Resume Examples & Samples

Field requests directly from members via phone or e-mail; listen intently and identify needs
Help educate members and prospects in the moment regarding our web-site, services available, how we are organized for our customers, etc
Execute against and resolve certain administrative requests/issues (web-site access, meeting or teleconference inquiries, customer data collection and maintenance etc…)
Assist Member Support Center Management in documenting, tracking, and analyzing request trends, issues with inbound process, request fulfillment metrics, and inbound volume patterns in order to improve service execution
Superior interpersonal skills; excellent written & oral communication skills; exceptional facility in scripted and extemporaneous speaking
One to two years of Customer Service experience preferred
University degree in a related discipline

160

Client Support Associate Resume Examples & Samples

Execute against and resolve broader product and service inquiries (how to find specific research on our web-site, explain specific products or services available for a given topical area, articulate CEBs value, etc…)
Escalate members and their requests directly to functions or individuals that can best address their needs either in the moment or in follow-up
Communicate and collaborate with relevant internal functions to resolve member issues and improve service execution
Assist with Service and Marketing campaigns through inbound support and lead management activities; including basic lead qualification and prospect outreach via e-mail or phone
Superior customer/member service ethic
Effective time management skills and ability to meet deadlines; demonstrated poise and grace under pressure; demonstrated initiative and resourcefulness; ability to build relationships and work well across functions
Strong work ethic; strong attention to detail; ability to work well with others
Strong typing and computer/phone navigation skills required
College degree in a related discipline

161

Telemetry Tech / Clinical Support Associate Resume Examples & Samples

Demonstrated experience in patient care services areas
Must have valid CPR certification, completion of Telemetry class and demonstrated competency by passing EKG rhythm exam
Demonstrated understanding of the heart's electrical system and ability to differentiate EKG rhythms accurately

162

Program Support Associate, D Operations Resume Examples & Samples

Help develop and coordinate monthly district-level family and community engagement activities
Oversee records management, including managing inquiries from students and families from closed schools
Perform work in SESIS, LCGMS and ATS to manage requests from students, staff, and select government agencies/CBOs
Provide procurement support for the District office
Assist in related office tasks such as mailing, faxing, filing records, maintaining supply and inventory, telephone inquiries, and related work
Education and/or experience which is equivalent to "1" above

163

Admin Support Associate Resume Examples & Samples

High school degree required
Minimum of 0-3 years relevant experience working in a medical or scientific research setting or comparable technology-oriented business environment is preferred
Knowledgeable of computer applications including Microsoft Office, Microsoft Outlook, and Excel
Strong customer service skills and the ability to interact professionally with peers, leadership and external contacts
Must posses the ability to maintain confidentiality and pay attention to detail
Excellent ability to organize, prioritize and follow-through

164

Merchandising Support Associate Resume Examples & Samples

20%-Vendor Setup and Support
20%-Store Ticket Resolution
20%-Pricing Execution and Support
15%-Assortment Maintenance and Support
25%-Special Projects as assigned (e.g., new SKU set-up, buyback execution, fee compliance support, etc.)
Strong Retail and Merchandising knowledge/skills
Good Communication and telephone etiquette
Microsoft Office Applications
Ability to balance large workloads and manage competing priorities
Excellent communication Skills
Organization Skills

165

Support Associate Resume Examples & Samples

Degree in computer science or engineering
Proficiency in Japanese is a must (spoken, written and customer management)
Good English communication skill
Strong team player who learns and adapts quickly
Relevant work experience in an IT related consulting/support/development job for 1year at least
SAP related experience is preferred

166

Support Associate Resume Examples & Samples

Taking ownership of technical issues, and working with our Development
Creating internal/external content for our knowledge base
Involvement in product testing and validation
Root Cause Analysis of reported incidents
Participation in global internal projects around support processes, infrastructure requirements and quality assurance
Provide consulting for customers on procedural issues and queries
Degree in Information Technology/Computer Science/Finance areas or University Students close to closure
Knowledge in Financials would be a benefit
Excellent customer focus and communication skills (oral/written)
Fast learner with IT affinity
Spoken and written English language skills are required
Spoken and written German language skills are preferred
Various positions are available for fresh graduates and candidates with relevant work experience
Accounting, Financials, Banking or Insurrance knowledge is advantage
Deep knowledge in any SAP FI product
Experience in Support or Software Development or IT
Programming skills, knowledge in Object Oriented Programming (Java, C++, ABAP/4 etc) is advantage

167

Commercial Transaction Support Associate Resume Examples & Samples

Serve as an advisor to the field on best practices for quote-to-cash using SAP’s internal systems
Improve productivity and efficiency of commercial transactional processes, resulting in less revenue at risk and less bottlenecks during peak times
Troubleshoot quote-to-cash systems issues and provide real-time and formal field enablement
Work closely with Subject Matter Expert teams (Pricing, Revenue Recognition, Contracts/Legal) in guiding the field on how to commercially transact deals using SAP’s internal systems
Focus on ensuring customer needs are understood and efficiently addressed in the deal processing cycle
Address and/or escalate issues with Booking and Order-to-Invoice
Support quote setup in CRM to mirror the deal structure
Provide guidance on the deal approval process to help accelerate the transactional processing cycle
Ensure continuous quote-to-cash process and quality improvements
Monitor process compliance and compliance to SAP-wide standards
Liaison with Shared Service Center personnel to resolve system or process related bottlenecks
2-5 years of professional working experience

168

Support Associate Resume Examples & Samples

Providing direct technical assistance for customers via our Customer Service System
The position is available for fresh graduates and candidates with relevant work experience
Higher educational degree obtained or close to closure

169

Service & Support Associate Resume Examples & Samples

Analysis of complex SAP software solutions and technologies such the SAP HANA Database Platform
Interest in topics like solution optimization, datacenter operations and high availability concepts
Good communication skills to handle and explain complex customer situations
Your personal mentor will help you to develop into your expert role by elaborating an individual development plan
Degree in Information Technology, Mathematics, Physics or Technical Engineering
German and English is a must as well as an European Citizenship
You have some experience as a technology consultant in SAP implementation projects
You have some experience with SAP HANA
You have programming skills in at least one language e.g. (ABAP, JAVA, C, C++, SQL or similar)

170

Support Associate Resume Examples & Samples

The Support Associate/Engineer is responsible for assisting our customers by troubleshooting issues, and providing solutions for reported incidents. It combines post go‐live customer support and/or system administration. Main responsibilities include the following
Use knowledge-centred support methodologies to troubleshoot complex customer problems, and provide the best available solution or workaround within the agreed service levels
Liaise with development support to ensure timely correction of code errors / bugs identified
Provide Mission Critical Support on weekend and evening shift as scheduled
Proactively drive next generation support for our customers (e.g. Expert Chat, Product Expert on Demand Sessions, Customer Webinars etc.)
Identify gaps and develop supportability tools to ensure SAP Product Support continues to deliver best in class service and support models for our customers
Work collaboratively with SAP colleagues from Product Support and other lines of business to ensure our customers receive the best possible service 24*7
Customer First attitude
Innovative & creative approach to problem solving coupled with advanced diagnostic & technical analysis skills
Basic understanding / familiarity with SAP products & solutions (e.g. SAP HANA, SAP FIORI, S/4 HANA, SAP CRM, SAP PLM, Success Factors, Hybris etc.)
Excited by the latest innovations & technologies and how these will affect our future (mobile, in-memory, cloud, big data, IoT, predictive analytics, machine learning etc.)
Proficiency with different operating systems (Unix \ Linux, MS Windows)
Some knowledge of object orientated programming (ABAP, Java, SQL)
Good time management and multi-tasking capabilities
Excellent communication & presentation skills (written & oral)
Strong interpersonal skills and assertiveness
Good understanding of relational databases (Oracle, MS SQL, SAP® HANA)
Strong team player who is also comfortable working on own initiative
Flexibility with working hours
Familiarity with general business terms and processes
Prior internship or fulltime experience in Technical Support, Software Development, IT, or Quality Assurance helpful, up to 2 years

171

Support Associate Resume Examples & Samples

Bachelor or Master Degree in IT / Mathematics / Engineering or close to closure
Ready for continuous learning and improvement
Open personality and professional communication style
Creative mind-set / out-of-the-box thinking
Experience in Support, Software Development on other IT field is a plus
Knowledge in any SAP product is a plus

172

Management Support Associate Resume Examples & Samples

Managing calendar, potentially also including calls and voicemails
Monitoring actions and manage reminders
Managing internal and potentially external correspondence
Arranging meetings for Managers including co-ordination of Team Meetings and external events
Co-ordination of travel arrangements, including organizational preparation and follow up like booking of travel expenses
Booking meeting rooms / venues for the team
Managing Workflows and monitoring items like vacation requests, purchase orders, internal orders, distribution lists, Inventory etc
Perform and monitor purchase activities (e.g. office material, business cards, 3rd Party purchasing), including master data creation and administration, creation of shopping carts
Manage shared drives and communities
Central contact and all other ad-hoc support as needed by Manager and his/her team
Resolving issues with limited complexity within clearly defined framework of departmental guidelines and practices
Maintaining up-to-date filing and reference systems
Potentially supporting internal projects
Executive secretary or administration degree are preferable
Knowledge in Excel, Word and Power Point
Attention to detail and high motivation
Calendar and correspondence management
Experience in an international environment
Fluent in German
Advanced English
ISP knowledge
Proactive nature
Experience as an administrative/management assistant

173

Support Associate Resume Examples & Samples

1) Incident Solving and proactive support
Analyze and resolve customer incidents by means of Knowledge Base Articles, solved incidents, forums documentation or verifying Business Configuration/Fine Tuning entries or hardware parameters
Perform root cause analysis and provide solutions in complex environments for specific fields/areas if required
Report errors to development organizations and cooperate with them to identify possible resolutions
2) Additional tasks
Being involved in the creation of supportability and analysis tools that will help the customer to analyze and solve their problems
Continuous training is provided to ensure a smooth start and a career development in the Support Engineer role, learning about different SAP products. You will be part of a fun and supportive team, always at hand to help with your development
Recent graduate in Computer Engineering (or other degrees in Technology or Scientific areas with understanding of programming languages)
Fluent in English (oral and writing), German is desirable
Customer service oriented person
Analytic thinking, problem solving and communication skills

174

Intern, Support Associate Resume Examples & Samples

Incident solving and proactive support
Processes
Perform root cause analysis and provide solutions
Report errors to development organizations (IMS/BST) and cooperate with them to provide corrections
Being involved in the creation of supportability tools that will help the customer to analyze and solve problems
Attend e-Learning Lessons, Remote Training Sessions, Classroom Training and Coaching
Share and document knowledge through creation of Wiki entries and Knowledge Base Articles
Get certified in Classroom Training or e-Learning Lessons regarding Product Support processes
Bachelor or Master Degree in a Technology or Scientific area
Fluent in English (oral and writing), German is a plus
Good understanding of programming languages
Customer oriented person
Analytic thinking

175

User Support Associate Resume Examples & Samples

Provides support to end-users, internal users, or partners. Serves as the liaison between the IS department and the end user on issues related to desktop computers, laptops, printers, network connectivity and remote access. Also, provides first line support to end users for PC, server or mainframe applications, and hardware. Simulates or recreates a process to resolve operating difficulties and may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. Prepares PCs for deployment and provide education and/or training to end user. Handles basic support of hardware, applications and operating systems, technical consultation and networking
Provides first line support to end users for PC, server or mainframe applications, and hardware through troubleshooting
Simulates or recreate processes to resolve operating difficulties and recommending system modifications to improve performance
Interacts with networking services, software systems, and applications as appropriate for problem resolution
Prepares PCs for deployment and provide education and/or training
Assists in supporting and training company users about online communication services and client hardware and software operating environments
Serves as a productive project team member by completing assigned tasks
Performs software installations on company computers and configures applications as specified
Responds to help desk hotline and maintains accurate information within the IS tracking system
Assists in the evaluation of business problems, evaluates and recommends vendor packages, and implements required software
Establishes a positive relationship by demonstrating a sense of urgency in interactions with clients
Organizes and follows complex and/or detailed technical procedures
Performs hardware diagnostics for company computers and maintains partnerships with manufacturers and vendors
Proactively promotes positive customer relationships and mentors others to ensure customer satisfaction
Creates ad hoc work groups to analyze problems, develop solutions, and communicate solutions effectively
May lead projects that require directing the work of others and with some latitude on actions or decisions
May manage timelines and resources, and may lead implementation efforts to completion
Bachelor's Degree or its International Equivalent - Computer Engineering, Computer Science, Information Technologies or Related Field
5+ years of experience providing end-user phone support for current PC desktop and application software OR installing, upgrading, troubleshooting and repairing personal computers in a network environment
Prior work experience in a non-governmental organization (NGO)
Advanced skills in MS Office Suite (Word, Outlook, Excel, PowerPoint, and Access) and data entry / accounting systems
Ability to multi-task and set priorities for self and manage time to achieve goals / complete projects on or ahead of due date
Understands the goals and objectives of the department, and own job standards

176

Procurement Support Associate Resume Examples & Samples

Knowledge of P2P process and policies
Develop and maintain monthly reports to communicate findings and action plans
Extract monthly spend of P Card usage, Input and validate spend data using Compliance tool. Communicate spend details to Primary Manager for approval
Maintain the YTD PCARD spend, CO- Ordinate with Users and Primary Manager for any deviations observed. Track all the Violations for the month and take necessary action on violated accounts
Assist P Card Users in case of deviated transaction for approval
Provide training to card holders and new joinees within the team
Maintain repository for vendor creation & responses
Action all mail queries coming into the process generic mail box within 24 hrs from the time of receipt
Determine Root cause failure mode analysis
Handle all other ad-hoc tasks assigned from time to time by the stakeholders
Support Commodity Managers / Global Commodity Team Leads on Sourcing Projects, Vendor Maintenance (AVSF), Invoice Issue Resolution, Supplier Data Validation etc…
A Bachelors Degree with a minimum of 0-3 years of experience in Procurement / Sourcing
Ability to manage large volumes of data
The candidate must have excellent interpersonal and communication (verbal & written) skills with all levels of employees and management as the candidate will be required to liaise independently with stakeholders
The candidate should be well versed with Microsoft Products like Excel, Word and Outlook

177

Procurement Support Associate Resume Examples & Samples

A Bachelors Degree (Chemistry background is preferable, however any graduate should do as well provided they have the below expertise)
The candidate must have excellent interpersonal and communication (verbal & written) skills
Working knowledge of MS Office (Excel(V-lookup, pivot etc), PowerPoint and MS word )
Candidate should have Good Email etiquette

178

Client Technial Support Associate Resume Examples & Samples

Responds to customer technical problems/issues related to hardware, software and networking via e-mail and phone
Assists customers by diagnosing problems and providing resolutions for technical and service issues
Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts
Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions
Identifies and provides input on unique or recurring customer problems
Remains knowledgeable of Dell's product line, current industry products and technologies
Focuses on delivering a positive customer experience according to Dell standards
Monitors and tracks issues to ensure accurate resolution
Reviews and distribute pertinent cross-functional information
Escalates more complex customer technical issues to senior level support
Resolves complex issues forwarded by technicians or peers (e.g. executive technical escalations)
Solves problems for customers with challenging expectations (often escalated or irate)

179

Admin Support Associate Resume Examples & Samples

Responsible for data entry and may handle mass mailing projects
Responsible for scheduling meetings, including conference room scheduling
Coordinates travel arrangements, including completing travel expense reports and reimbursements
Reconciles p-card transactions
May assist with the onboarding of new staff members. Where applicable, assists in obtaining keys, lockers, lab coats and notebooks
Responsible for ordering of supplies and ensures equipment is maintained, including copiers on all CB floors
Responsible for general office duties such as copying, filing, faxing, sorting mail, greeting visitors and maintaining the cleanliness of office area
May be asked to cover for other administrative support staff during absences
As member of the CB Business Office, participates in weekly/monthly group meetings
Assists with department-wide events, such as seminars, retreats, and holiday parties
Perform duties related to other special projects as required
High school degree required, college degree preferred

180

Lead Support Associate Resume Examples & Samples

Greets and assists customers as needed in order to maintain the highest level of customer service
Maintains and operates point-of-sale systems efficiently and accurately
Drives customer loyalty program participation, including sign ups and rewards processing at check-out
Participates in the freight flow process including truck unloading, stocking, merchandise presentation and recovery
Participates in furniture department operations including carry-outs and display assembly as needed
Maintains appearance of the store’s interior and exterior to company standards including light maintenance duties and cleaning
Performs daily front-end maintenance including check stand cleanliness, replenishment of merchandise and supplies and floor safety
Performs other tasks as assigned by Store Leadership, such as cart retrieval, shrink control and safety-related tasks
High School Diploma, GED or equivalent work experience required. Must be at least 18 years of age
Ability to work a flexible work schedule including nights, weekends and holidays required
Prior retail leadership experience preferred
Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product onand off of store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required
Strong organizational, communication, leadership, presentation and interpersonal skills required
Basic English literacy, math, and PC skills required

181

Corporate Risk-finance & Risk Cfo-crmo-na F&O & OTC Clearing Credit Risk Support Associate Resume Examples & Samples

Future & Options Limits Management
2-5 years derivative/clearing and or F&O industry/markets knowledge
Related product experience is preferable
Pro-active/self-starter
Ability to deliver value in a timely and accurate manner
Proficient in Microsoft Office applications, strong Excel experience required

182

Imaging Support Associate Resume Examples & Samples

Medium written and oral communication skills in German
Bachelor degree or 1 to 3 years of relevant working experience is preferred. Degree in visual communications is considered an advantage
Advanced computer literacy in Microsoft Office (especially MS Excel) applications. Photoshop / Image editing also preferred
Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required
Attention to detail and high capability to work on different projects in parallel
Creative and analytical problem solver with a passion for operational excellence

183

Merchant Support Associate Resume Examples & Samples

Provides prompt and efficient service to Amazon Restaurants Merchants via phone and email, including the appropriate escalation of Merchant issues
Maintains acceptable performance metrics including quality, productivity, first contact resolution, and attendance
Maintains a positive and professional demeanor, always portraying the company and our mutual customers in a positive light and effectively managing sensitive issues
Contributes to a positive and collaborative team environment
Liaises with other departments as required to resolve Merchant issues and questions
Demonstrable skill in using a desktop computer system, including Windows, Common web browsers (Internet Explorer, Firefox, and Chrome), and basic familiarity with MS office tools (Outlook, Word, and Excel)
Ability to maintain levels of confidentiality and data security standards
Weekend work required
Previous experience in a customer service role strongly preferred
Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow
A bias for action and an ability to deal with ambiguity. Can work effectively and drive change in loosely defined situations
Ownership and proven track record of working projects to completion
Embrace constant change with flexibility and good grace
Exemplary performance record, particularly with regard to quality & productivity
Strong time management skills with a high degree of flexibility
Experience prioritizing multiple tasks of competing priority with the ability to meet deadlines
Strong candidates will demonstrate the ability to work independently with the upmost professionalism, integrity, and dependability

184

Production Support Associate Resume Examples & Samples

Assist with the preparation of and write presentations and pitch materials for new business pursuits and Offering Memorandums
Perform complex financial analyses, including cash flow projections with complex financing structures, Argus valuation models, and sensitivity analyses – Proficiency in ARGUS (using it in the workplace) is a requirement for this role
Assist with preparation of client deliverables and presentations which influence and provide impact for the client
Organize historical client contact / activity
A Bachelor’s degree in Finance or Real Estate with excellent academic credentials from an accredited institution, university or college is required
ARGUS, financial modeling, financial analysis and market research experience is required
Four to five years of work experience in Finance or Real Estate is required
Highly proficient in commercial real estate analysis
Outstanding computer orientation and proficiency with Microsoft Office Suite software (Word, Excel, PowerPoint, Access, Project and Outlook)is required

185

Asset Based Lending Support Associate Resume Examples & Samples

Appreciation of the changing economic, social and governmental environment in US
Appreciation of a client focused environment
Appreciation of working in a global environment
Minimum of 2-3 years’ experience in the Commercial or Corporate Banking environment
Good prioritising, organisational and time management abilities

186

Retail Support Associate Resume Examples & Samples

Recover shoe sales floor and scan inventory back into stock
Maintain integrity of shoe inventory by ensuring accuracy of scanning and placement
Communication Skills: Excellent written and verbal communication skills. Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
Other skills: Ability to collaborate and function as a member of a team. Must possess a strong sense of urgency. Should be comfortable with the use of computers and frequent use of RF equipment

187

Furniture / Big Ticket Support Associate Resume Examples & Samples

Expedite the receiving and processing of all merchandise
Assist with customer carry-out functions
Place merchandise on transfer equipment and deliver merchandise to the selling floor in a timely fashion
Replenish merchandise on selling floor as needed
Maintain stockroom organization and cleanliness
Assist with moving large pieces of furniture
Conduct merchandise transfers and process damages
Assist with merchandise floor moves and other merchandise projects as needed
Participate in the inventory taking process
Adhere to all safety and security policies and procedures
Share equally in the operational responsibilities of the stores
Understand and properly execute all systems and equipment
Demonstrates an energetic and positive attitude
Ability to read and interpret documents such as memos, safety rules, policies and procedures
Ability to communicate effectively with peers and management
A team player who possesses the ability to work in a learning environment

188

Stock Support Associate Resume Examples & Samples

Replenishment of product to the sales floor
Fold or hang all merchandise according to visual standards
Ensure visual standards are maintained throughout the store
Execute merchandising based on markdowns and promotions as per corporate office or photo directives
Utilize the “Store Experience Walk through Action Plan”template and file in visual binder
Communicate store deficiencies i.e. lighting fixtures, visual standards and cleanliness
Must have an eye for merchandising, creative display and visual standards
Excellent interpersonal skills leading a team environment
Excellent time management/project skills

189

Furniture / Big Ticket Support Associate Resume Examples & Samples

No specific educational accomplishments are necessary
Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator
Self-starter, able to work independently and as part of a team and must have good time management skills

190

Scientific Support Associate Resume Examples & Samples

Performs research and/or development in collaboration with others for projects
Makes detailed observations, analyzes data and interprets results
Exercises technical discretion in the design, execution and interpretation of experiments that contribute to project strategies
Prepares technical reports, summaries, protocols, and quantitative analyses
Maintains high level of professional expertise
May participate in scientific conferences and contribute to scientific journals
Uses professional concepts in accordance with company objectives to solve complex problems in creative and effective ways

191

Seasonal Support Associate, Madewell, Newbury Resume Examples & Samples

Friendly, helpful and always smiling, for starters
Be the best at what you do by achieving all your goals
Bring your smarts; we want thinkers who do the right thing (we’re allergic to lots of policies + procedures)
A track record of working productively on a diverse team

192

Practice Support Associate Resume Examples & Samples

Ensure timely update and reconciliation of data basis
Ensure proper budgeting &planning of Resources tool
Ensure proper production of reports
Ensure proper formatting, printing, binding of reports
Perform filing of client and other business related documents on a constant basis Ensure that archiving procedures are implemented in time. Keep an accurate log of files and archived documents
Support arrangements of meeting and conferences as required or as assigned
Operate within established procedures and standards
Excellent interpersonal and communication skills, and the ability to effectively interface with personnel at all levels
Dependability, business maturity, enthusiasm and a positive, professional attitude
Strong work ethic. Able to work under the minimal supervision and be proactive and initiative
Knowledge and understanding of office administration and office practice and procedures
Excellent knowledge of Azerbaijani, English and Russian both written and spoken
Proficient IT skills (Word, Excel, Power Point)
2-3 years of administrative work experience

193

Brokerage Support Associate Resume Examples & Samples

Bachelor’s in Real Estate, Economics, Finance, preferred
2 to 5 years Project Management experience
Real Estate experience, preferred
Business-to-Business sales experience, preferred
Financial/analytical skills
Verbal/Written Communication skills
Procalc, preferred
Argus, preferred
Finance modeling
Establish trust and credibility

194

Processing Support Associate Resume Examples & Samples

Basic personal computer skills
Must be reliable
Capable of doing repetitive tasks such as lifting, standing, sitting, reaching, twisting, sealing envelopes, filing, and reading
U.S Citizenship
Ability to successfully complete a credit evaluation every two years or more often, as per government contract requirements with the client
Department of State background check: SF-85P, Questionnaire for Public Trust Positions

195

Retail Support Associate Resume Examples & Samples

Creating, managing and testing innovative coupons campaigns for the scheduled quarterly marketing plans is going to be your mission
You will interact with multiple teams of the organization for optimal success. The successful candidate will foster strong working relationships with regional marketing managers as well as people within the merchandising team in order to proactively understand what their objectives and support the delivery
You will liaise with both affiliate partners / affiliate networks to resolve queries around tracking, billing and reporting
Managing the onsite merchandising value add messages via the Travelhook tool to ensure that all campaigns are run to schedule across the correct points of sale
Supporting the affiliate team in optimizing the customer landing experience by creating and managing affiliate co-branded landing pages and deep links
Analytical mindset with the ability to solve problems through data-driven insights
Ability to multi-task and manage projects to specific deadlines
Great at PowerPoint and Excel (pivot tables, as well as math, lookup, logic, and basic statistical functions) experience
Ability to build effective relationships with other teams within the business
Stay up-to-date with new types of campaigns in the e-commerce and retail space
Getting the coupon and affiliate campaigns setup accurately is a must so this individual must be able to demonstrate meticulous attention to detail
Proficiency in English. Other language skills would be highly advantageous as a number of the people you’ll be working with are not based in the UK
Good related industry experience and college degree
Experience working within an online marketing operations / account support role
Experience utilizing Business Objects, Adobe Omniture, SiteCatalyst reporting or similar analytical tools would be advantageous but not essential
LI-LC2

196

Support Associate Resume Examples & Samples

Provide world-class application and technical support
Answer the phones promptly, using established department guidelines. Demonstrate proper phone etiquette
Provide complete and accurate information in Call Tracking Tool, to include contact information, issue summary, issue status, next steps and system configuration
Begins troubleshooting effort for external/internal client issues
Investigate and suggest potential resolutions or work-around after validating with Support Specialist or Senior Support Specialist. Escalate appropriately to L2 NSC Specialists when required and in a timely manner
Provide timely and accurate feedback to clients. Follows up with clients after their issue has been resolved
Actively participates in training sessions, contributes to knowledge base entries after receiving Specialist or Sr. Specialist approval
Provide ideas, suggestions to promote process and quality improvements
Complete assignments accurately and efficiently in accordance with department standards
Stay informed of all policies and procedures that effect customers
LI-EE1
High school diploma and some college
Ability to work 11a-7p CT shift
Minimum 2 years experience in a Customer Support Role
Help Desk Industry Professional Certification
Tolerance for stressful situations
Demonstrates proficiency in analytical and problem solving skills
Demonstrates good initiative and motivation to provide quality service
Answers mid-level technical questions related to assigned products teams
Experience in maintaining files on servers
Experience in investigating connectivity issues

197

Client Support Associate Resume Examples & Samples

Consult with clients to provide business solutions utilizing Nielsen products
Create and implement customized consultative opportunities designed to address specific client business needs both on-site and via the web
Review effectiveness of client meetings and conduct timely needed client follow-up
Resolve critical client issues and follow-up with clients in a timely manner
Guide and coach clients on data mining and insights
Continuous client communication and consultation to ensure clients are engaged and using all contracted services to help drive value and ROI for the clients
Partner with sales to identify key renewals and develop strategies to protect core business
Communicate all pertinent client information to sales team
Keep a strong pulse on industry trends, news and insights and share/communicate to sales team
Participate in outside department projects for learning opportunities and career growth
Maintain or exceed goals as outlined by Director of Client Support
Continuously update Customer Relationship Management system on all client activity
Expense budget management
25% travel required
Market trip planning (hotel, airfare, car rental)
3+ years Industry or Company Experience
Bachelor’s Degree Preferred
Located in Mountain or Pacific Time Zone a must
Experience preparing and delivering presentations/content
Ability to identify and respond immediately to critical client issues
Working knowledge of Microsoft applications – Word, Excel, PowerPoint
Intermediate knowledge of Nielsen’s products and services
Stay current on knowledge of industry trends and market changes (and communicate to internal staff)
Ability to work alone or in team environment
Business maturity: professional attitude, builds rapport quickly, embraces change, and adaptable. Overall understanding and support company vision
Experience developing and implementing strategies to improve client experience and satisfaction with Nielsen products and services preferred
Attention to detail, ability to meet deadlines and respond to clients in a timely manner

198

Customer Banking Support Associate Resume Examples & Samples

Review positive pay suspect items for corporate, custodial and select customer bank accounts
Provide custom disbursement reporting to customers
Provide support to customers and other Treasury staff
Upload issue files to banks that cannot be supported by EDI
Place stop payments and perform check status inquiry at selected banks
Provide check copies to internal and external customers
Maintain database and approval mailbox for pre-authorized check release
Recommend and implement process and procedures changes
Maintain reference materials related to customer banking and claim financial reporting
Maintain financial security by following internal controls
Maintain online security access for disbursement reporting application
Contribute to team effort by accomplishing related results as needed
Maintain adequate documentation of work procedures
Research and respond to customers and internal department inquiries
Able to manage multiple projects with competing priorities
Experience with and understanding of financial transactions, payments, billing, general ledger, and reconciliations
Experience working in a collaborative environment to identify and resolve financial and operational issues
Must be able to
Associate's Degree in a Financial area

199

Analytical Support Associate Resume Examples & Samples

Serve as mentor and guide to undergraduate students and other team members in learning the foundations of good research practices
Utilize mixed methods analysis tools, such as Excel, SPSS, NVivo to clean, mix, and analyze data for FoCuS projects
Serve as lead writer on all grants
Create accurate, professional reports, including charts, graphs, tables, and visually appealing pictorial and graphical representations of data
Collaborate with FoCuS team members to meet all project deadlines
Design online surveys
Manage multiple projects simultaneously along with supplying clear, continuous progress reports
Work independently and as a team member
Assist project director and PI with other tasks as needed

200

Loan Support Associate Resume Examples & Samples

Researching and responding, in writing, to customer inquiries
Performing account maintenance as requested by the customer
Supporting the Customer Service Call Center on an as needed basis
Maintaining all internal and regulatory SLA's

201

Electrochemistry & Aerosol Support Associate Resume Examples & Samples

To provide cross category support for the development of new and existing products through:-
Assessment of the corrosion potential of formulations and recommendation of appropriate corrosion inhibitor systems for formulations. Understanding the role of ingredients in corrosion and formulation robustness to manufacturing tolerances
Assessment of packaging components and working with suppliers to develop & prepare robust specifications
Identification of cost saving opportunities in aerosol packaging or corrosion inhibitor systems
Review and confirm the interpretation of storage test data to ensure robust decisions are made
Development of new electrochemical techniques for predicting corrosion in aerosols. Keeping abreast of new techniques
Providing training on aerosol corrosion, electrochemical techniques, aerosol can manufacture and aerosol technology
Providing practical and timely business solutions to overcome and/or prevent aerosol corrosion issues in the marketplace
To work with the Category R&D/M&E teams to develop and implement a plan for electrochemical support of each category, responding to the needs of the different formulation technologies and projects. Provide technical support as appropriate
To work with external consultants and component suppliers to solve problems relating to aerosol corrosion
To ensure that all electrochemistry and aerosol related test methods and SOPs are robust, validated and satisfy both internal requirements and that of external bodies globally
To continually strive to improve and develop the service provided and promote it within RB
To ensure all activities conform to legislative, health and safety and environmental requirements
Educated to Degree level (Chemistry, pharmacy, chemical engineering or other relevant science)
Minimum 3 years R&D experience with a proven track record of delivery
A broad understanding of industrial aerosol processes and of aerosol formula/component compatibility challenges
Broad experience of product development in a FMCG environment
Experience with prioritisation and resource planning
High level of knowledge of aerosol requirements, corrosion chemistry and the technical testing required to assess, validate and investigate aerosol products is essential
Good formulation knowledge and understanding of chemical interactions, especially with metals

202

Recycle Support Associate Resume Examples & Samples

Excellent skills to details when units are cleaned or labeled
Other tasks could be assigned as supporting the Manufacturing Department or Production TT4 stations
Basic Computer skills may need
Ability to understand written and oral instruction
Understand team quality in a production /manufacturing environment
Ability to follow direction from the Team lead
Work Saturdays or overtime if needed

203

Lead Desktop Support Associate Resume Examples & Samples

Regional and/or BP&T driven initiatives (e.g., Win7 upgrades)
Involvement with office relocations/remodels in the region
Leading regional server upgrades
May be assigned regional SME role for things like Xerox, Coupa, etc
Coaching and mentoring other ITCs and help ITCs reach their set goals by mentoring in whatever capacity may be appropriate (e.g. lack of knowledge, expertise, efficiency, etc.) including communicating written and verbal feedback to ITCs
Leading discussions on regional calls, on Senior Desktop Support Associate calls, and/or other meetings
Leading and participating in focus groups
Training & mentoring other ITCs including new-hire ITCs (may include travel)
Escalating appropriate issues to RTA
Understanding the business of the firm and proactively seeking opportunities to increase personal knowledge of the firm, lines of business, etc
Serving as a functional backup for the RTA in his/her absence
3-5 years relevant experience in customer experience
Working knowledge of hardware and applications including but not limited to: Windows 2003 server, Windows XP, MS Office 2003 and 2007, Lotus Notes, Microsoft Active Directory, Norton Ghost, CA Unicenter service desk software, AVAYA VoIP phone systems, CCH ProSystem fx, Symantec Endpoint Protection, Symantec Backup Exec, PGP Encryption software, PC hardware, printers, and other networked equipment

204

Loan Support Associate Resume Examples & Samples

Receive in Title Policies and Recorded Final Documents in the Post Funding System
Perform soft audits on documents and loan research
Create document bar codes
Prepare documents for scanning into the imaging system
Prepare documents for shipment to Document Custodian
Responsible for updating Post Funding System
10-key touch typing and strong data integrity highly preferred**

205

Merchant Support Associate Resume Examples & Samples

High level proficiency in Excel
Proficiency in Word, PowerPoint, Outlook, etc
Working toward a Bachelor's Degree or equivalent
Strong entrepreneurial and business mindset
Exceptional analytical skills

206

Client Support Associate Resume Examples & Samples

To provide problem analysis advice and business guidance where requested
To analyze client problems as reported to assess their impact on the product and the clients business and to propose suitably considered solutions for resolution
To provide advice or assist the client on product settings and procedures to enable the product to operate according to business demands within the scope of the product
To test software, new or modified, to prove it operates as per specification and as expected by other areas of the product
Bachelor's Degree in Computer Engineering, Computer Science or related field
At least 2 years in development by using SQL, JAVA or C
Familiar with UNIX, SQL, and VMS will be an advantage
Have knowledge in financial, derivatives training business or securities brokerage business will be an advantage
Good problem solving
Able to manager client expectation effectively
Fair command of spoken and written English

207

Support Associate Resume Examples & Samples

Provide extended and 24 hour coverage if required
Report errors to development organizations
Basic understanding IT
Basic understanding of core business processes (hereunder HR processes)

208

Loan Support Associate Resume Examples & Samples

Process and balance cash transactions to customer's accounts
Meet deadlines and consistently demonstrates error free work
Review and post exception payments
Process non-cash transactions
Complete daily production reports with accuracy

209

Production Support, Associate Resume Examples & Samples

Good technical skills in the following (Not all required)
Point of contact for all production incidents
Initial troubleshooting and triage of production incidents
Ownership of production incidents, end to end
Monitoring of daily batch processing
User request support
Daily/Weekly/Monthly status reporting
Creation and updates of documentation

210

Project Support Associate Resume Examples & Samples

Completes moderately complex filing activities such as scanning and electronic filing
Maintains project calendar
Arranges project-related meetings, travel and/or events
Generates or distributes ad hoc reports using various business systems and databases
Generates simple documents, such as letters, memos, spreadsheets and presentations
May maintain personal calendar for project manager
May coordinate collection of timesheets
May route and track invoices
May update project budget information
Performs other general clerical duties as needed

211

Hardlines Support Associate Crossroads Resume Examples & Samples

Provides the highest degree of Member service by making the Member the first priority; this includes stopping other merchandising tasks in order to assist members. Greets every Member who enters the zone to begin the Member First Engagement process of greet, discover, solve, and close. Demonstrates the right behaviors in the selling process and takes ownership for identifying needs and recommending appropriate solutions. Engages with Members in a professional manner to deliver a Members First experience
Stays current and understands the implications of upcoming events, product updates, selling process requirements, and Company/business initiatives
Maintains on-going knowledge of applicable National Presentation Standards, store merchandise, integrated retail, SYW, and operational processes. Achieves and maintains appropriate levels of learning standards through Segno and other learning systems

212

Merchandise Support Associate Resume Examples & Samples

Complying with branch operational requirements by ensuring the following: completing invoices, processing returns, receiving and processing replenishment shipments, maintaining branch stock/sales literature and event displays, conducting inventory checks, preparing and shipping orders as well as branch transfers, accurately completing all associated paperwork
Stocking sales floor to enhance the sales experience for our customers
Organizing warehouse to ensure ease of locating product

213

Burberry Support Associate Resume Examples & Samples

Keeping all merchandise properly stocked
Upholding all Bloomingdale's standards
Professional attire at all times

214

Imaging Support Associate Resume Examples & Samples

Medium written and oral communication skills in Italian
Bachelor degree or 1 to 3 years of relevant working experience is preferred
Advanced computer literacy in Microsoft Office (especially MS Excel) applications

215

Mobility Support Associate Resume Examples & Samples

Process expenses of assignees and uploading assignment related documents
Adding new and updating existing assignees information to the database
Preparing Mobility Forms and documentation
Prepare drafts and update Tax Compliance Sheets
Ad hoc reporting and statistics (as needed by clients and/or the team)
Provide recommendations for any changes required to procedures
Respond to customer enquiries in a timely and professional manner
Strong interpersonal skills are required in addition to strong oral and written communication skills in English, German would be an asset
Bachelor degree in finance or other business related major would be an asset
Good knowledge of Microsoft tools in particular Excel and Power Point
Great organization skills and ability to manage different tasks at the same time
Attention to details and good administration skills
Ability to manage complex files and to handle sensitive cases at the same time
Capacity to set priorities
Experience gained in a shared services organization would be an asset

216

Support Associate Resume Examples & Samples

Degree in computer science or engineering relevant major
Past proven record In IT/Helpdesk/Development
Proficiency in English is a must (spoken, written and customer management)
Communication in Japanese is preferred
New fresh with technical major is acceptable
Relevant work experience in an IT Helpdesk/support/development job as tech related for 1year at least

217

Systems Support Associate Resume Examples & Samples

Set levels of access and develop an information security strategy for the system
Ensure site lists and site information contained in CMMS are accurate and up to date
Work with the Account Manager to be the primary point of contact for moves, adds, changes and deletes of assets from the system
Develop, maintain, and enforce a consistent naming convention for all assets
Coordinate input of personnel information into Corrigo for each site or region
Adhere to business unit specified client driven standards ensuring Customer Satisfaction
Support and drive account based process consistency where installed to help ensure adherence to account deliverables, maximize process efficiency, and continually deliver exceptional client service
Produce and provide required reports to Client
Assist in preparation of monthly, quarterly and annual reports
Provide strategic analysis of information gathered in Corrigo
Other account support duties as assigned
Set up and provide instructions for operations personnel labor weekly time input
Provide routine and regularly occurring training classes for all modules within the CMMS that are in use on the account
Participate in on/off-site training opportunities
1-2 years of relevant experience in facility management
Understanding of CRM/CMMS/Other Systems/Data Platforms
Ability to communicate effectively to Clients and stakeholders
Proficient in Microsoft Office applications (World, Excel, Access and Power Point)
Experience with database configurations and reporting systems
Experience in reporting and administration of IWMS/CAFM tools, such as Manhattan/Centerstone, FM Systems, Tririga, Archibus, or similar; advanced MS Excel ability; AutoCAD; MS Reporting Services or similar. Programming skills/languages are NOT required
Ability to multitask while focusing on project(s) deadlines
Ability to identify, analyze, and interpret trends or patterns in complex data sets

218

Support Associate HCM Resume Examples & Samples

Provide solution in different channel to our customers (incident solving, expert chat, scheduled expert session, etc.)
Create/maintain knowledge content to enable customer to self-service ( KBA, WIKI, etc.)
Work in close cooperation with Development, Maintenance Team, Local Product Manager and Product Owner on international scale
Resolve known errors by means of Case Documents/KBAs, solved Incidents and Messages, forums documentation or verifying Business Configuration/Fine Tuning entries or hardware parameters
Perform mentored Root Cause Analysis and provide solutions in complex environments for specific fields/areas if required
Consume e-Learning Lessons and Remote Learning Sessions
Additional Tasks
Participate in product/solution test, seport errors to development organizations
With increasing experience, supervision of Mentor or Coach decreases while customer interaction increases. Consequently other responsibilities increase e.g. for the content of Knowledge Base Articles and WIKI content, providing 24x7 support etc
Bachelor or Master Degree in Natural Science, Technology, Business or equivalent work experience in related field preferred
Advantage: SAP Enterprise Software experience
Knowledge/Experience in HR business processes for Russia, Kazakhstan, Ukraine

219

SAP Hana Support Associate Resume Examples & Samples

Investigates and resolve critical system issues for Enterprise level Fortune 500 companies
Analyzing complex, real world, unique problems; often working in production environments
Feel the satisfaction from delivering a solution to customers that make their businesses run simpler and better
Meet, work and talk with colleagues and customers from all around the world!
Master SAP software that is being used by industries, governments and multinational companies around the globe
Participation in After Hours Support & Weekend shifts as scheduled
Excellent English communication skills (written and oral)
Excellent diagnostic and technical analysis skills
Good understanding of SQL language
Good understanding of Relational Databases (HANA, Oracle, Sybase, DB2, SQL Server, etc.)
Good understanding of Linux/Unix operating systems
Computer Science degree/diploma or equivalent industry experience
This is an entry level position for new graduates with up to 2 yrs of work experience, including internships
Support or administration experience of databases such as HANA, Oracle, SQL Server, and DB2
Exposure to SAP ERP Systems
Support or administration experience with Linux, Solaris, HP-UX, and AIX
Knowledge of SQL Programming and Data Warehousing principles
Prior customer service or customer support experience

220

Customer Interaction Centre Support Associate Resume Examples & Samples

Fluency in English with excellent communication skills
2nd European language desirable – French or German or Spanish preferable
A strong team player with good communication skills
Commitment to provide excellent customer service
Flexibility with working hours

221

Support Associate, Hardlines ST Joseph MO Resume Examples & Samples

Takes ownership for enhancing the Member experience, and assists with Member concerns Uses the right resources in resolving concerns and complaints, and escalates concerns as needed. Partners with associates storewide to provide superior Member experience (i.e., assist members, maintain presentation, answer phones). Provide an effective transition for the member to another associate as needed to resolve concerns
Versed in the benefits of Shop Your Way (SYW), the elements of a WOW experience, and able to sell the program to members
Sets and maintains sales floor to national merchandising and presentation standards

222

User Support Associate Resume Examples & Samples

Working knowledge and understanding with a variety of technologies to effectively support end- users
Understands basic operation of functional units
Ability to interact with a broad range of end-users and use various technical resources to provide support
Demonstrates ownership of customer issues and independently seeks solutions
A willingness to increase knowledge and update skills as required
Ability to communicate effectively and tactfully with all levels of staff, individuals from diverse cultures, and the public
Ability to multi-task and self- motivate through assignments and routines
Bachelor’s Degree in Computer Science, Information Technology or equivalent
Microsoft Certified Professional (MCP)
Other certifications such as ITIL, MCSE, A+, N+
2-3 years of experience providing end-user phone support for current PC desktop and application software OR installing, upgrading, troubleshooting and repairing personal computers in a network environment
Proficiency with MS Office Suite (Word, Outlook, Excel, PowerPoint, Access) and data entry/accounting systems
Vocational or specialized training

223

Accounting Support Associate Resume Examples & Samples

Support the credit, treasury and accounting teams
Create statistics
Follow up of allocation issues
Support data collection for SAP implementation project
Collect financials for credit assessment
Entering approval request of outside storage locations
Follow up of reconciliations with suppliers/ customers
Ad hoc and other management reporting
Financial or economical qualification
Fluency in English and Hungarian
High learning capacity and strong conceptual strength
Proactive approach and result oriented
Collaborative working style at the same time with ability to work independently
High level of accuracy with attention to detail
Some experience in analytical work
Some knowledge of balance sheet and pnl

224

Loan Support Associate Resume Examples & Samples

Primary responsibility includes accurate disbursement of PMI payments, processing reports, processing refund and appraisal requests
Processing billing exception reports, verifying and matching corresponding loan information to Mortgage Insurance Company website for accuracy
Respond to internal and external customer related inquiries in a timely and efficient manner as well as other duties as assigned

225

Commerce Support Associate SAP Ariba Resume Examples & Samples

Administrative tasks
Email communication with customers
Distribution of customer tickets to support engineers
After successful onboarding possibility of procurement related requests. (Catalog replication, Parameters modification, log gathering,)
Fluent English, excellent writing skills
Common sense and logical thinking
Ability to work during specified time (10AM-4PM) even during exam period (the shift 10am-4pm is covered by 2 poeple, each works a certain amount of hours)
General IT knowledge
IT understanding
Procurement understanding

226

Merchant Support Associate Resume Examples & Samples

Providing prompt, efficient, detailed, customer-oriented service to Amazon Payments customers
Working with other customer support teams to ensure a consistent and high-quality level of support
Being a voice and advocate for the customers when something doesn’t feel right
Working with customers to understand how they use Amazon Payments, and providing valuable feedback to business and development teams
Acting as an advocate for the customers, reporting and acting on observed areas for improvement
Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience
Assisting with customer communication during Amazon Payments critical launches and support events
Making sure internal knowledge reference pages are updated
Excellent oral and written communication skills are crucial
Experience working directly with customers to resolve technical and non-technical issues
Enjoying helping customers, even if the request is difficult to understand or implement
Ability to understand issues and translate them into action items for the resolution
Ability to summarize technical customer issues into notes that are readable by other parties (you can paraphrase a complex issue while writing for comprehension)
Proficiency in MS Office, with an emphasis on Excel
Experience in technical support or degree in a technical field
Familiarity with internet and web technologies, especially with HTML. Basic JavaScript knowledge is an asset
Fluency in French, Spanish or German desirable
A drive to dig into the details of a system or process to solve customer problems
Excitement to learn new technologies and help customers succeed
Proven success in a fast paced support environment
Experience in building and hosting a website
Known as the go-to person in your family for technology related questions

227

Deal Execution Support Associate Manager Resume Examples & Samples

This role sits under the direction of a Sales Lead
The Deal Execution Associate Manager should want to pursue a career in sales leading to a Sales Lead role
As a Deal Execution Associate Manager, you would be involved in the following
Supporting the bid manager and work with the deal team leadership for the development, refinement and execution of sales strategy
Acting as a bid manager on some of our smaller opportunities
Helping to ensure sales strategy and proposal activities comply with all our internal controls, ensuring corporate and internal reviews are conducted
Supporting the sales lead and commercial lead to apply Accenture’s sales process and sales campaign management methodology to a sales opportunity after qualification
Acting as the deal shaper on some of our smaller opportunities
Managing interactions with sales lead(s), legal, finance, contracting, HR, marketing, and other internal organisations
Using Salesforce tools to manage sales and sales campaigns
Supporting the wider sales team in sales initiatives
High attention to detail and the ability to corral a deal team to stick to committed timelines are essential skills here
Requires understanding of the strategic direction set by senior management as it relates to team goals
Primary upward interaction is with direct supervisor or team leads. Generally interacts with peers and/or management levels at a client and/or within Accenture
Power to influence or complete assignments independently and ability to make decisions, as indicated by latitude to devise work products or plans, reliance on instruction and decision-making ability
Manages medium-small sized teams and/or work efforts at a client or within Accenture
Degree educated

228

Deal Execution Support Associate Manager Resume Examples & Samples

Manages the pursuit budget, communications and performance against process milestones
Develops and manages the project schedule and formulates the pursuit timeline and reviews/gates
Ability to travel up to 80%
A professional at this position level within Accenture has the following responsibilities
Determines methods and procedures on new assignments with minimal guidance
Bachelors Degree and/or an advanced degree

229

Invoice Analysis & Validation Support Associate Resume Examples & Samples

Learn about the business, department and associated processes and tools and apply in your daily work
Work closely and take day-to-day direction from an assigned Analyst
Enter information from energy invoices into appropriate database templates, for assigned territories, through the daily management of a work queue
Enter billing data into custom tools (proprietary web application and MS Excel) and review failed tests highlighting variances from expected values
Resolve discrepancies with energy vendors arising from incorrect billing, using phone and email correspondence
Update price forecasts on a monthly basis for customers within your assigned territory
Adhere to Schneider Electric’s analysis processes and workflow
Request, gather and collect data as needed
Conduct research as requested
High commitment to company vision and values
Strong internal and external customer service skills; effectively communicate pertinent information to the appropriate parties
High fluency level of the English language; written and verbal form
Intermediate Word, Excel & Power Point skills preferred
Ability to organize and manage multiple priorities; self-motivated
Experience managing workload driven by daily monitoring of queued work items preferred
Experience delivering results in an environment of performance metrics and KPIs preferred
High level of attention to detail required
Inquisitive – willing to dig in to find answers to problems
Work well on teams, within and outside of function
Minimum 2+ year experience preferred; must demonstrate quantitative and analytical skills, independently obtain resolution on billing discrepancies
Associate degree or equivalent experience preferred

230

Accounting Support Associate Resume Examples & Samples

Ensure the invoices scanned in from business are imported into system (APWC) timely and correctly
Ensure the invoices data in the system (APWC) are correctly verified or captured
Be able to resolve the exception cases/issues of the invoices in the AP Exception queues in the system
Set up new suppliers within the Accounts Payable module by following the required control procedure
Assist with AP month end processing
Processing T&E claims; providing assurance about the TW regulatory requirement fulfilments
Conducting processing quality and risk control through sample check and cash payment review
Maintaining employee master data in financial system
Executing AMEX administrator role to be responsible for AMEX statement, payment, card application/cancellation/transfer, credit limit review and change etc
Ensure process improvements in line with FIL policies
Answer external and internal queries (in English or native language of country)
Participation in project such as process/system enhancement and so on
Support your managers for all management decisions in relation to work scope and resource arrangements
Participation in team rotation program
Ad-hoc and other relevant accounting work assigned by supervisor
1-2 years’ experience as an accounts payable officer, preferably in a financial services organisation
University education, with a degree in Accounting and / or Finance
High degree of integrity and team work
Knowledge of JDE One World package (ideal but not essential)
Intermediate level of written English and written/spoken Korean, in addition to fluent Mandarin ability

231

WLO WF Product Owner Support Associate Resume Examples & Samples

Manage various initiatives within the Workflow agenda
Execute release management activities within the Agile / Scrum model
Coordinate Workflow platform releases and other releases as assigned
Partner with relevant Operations, technology feature teams and key stakeholders to determine requirements, working closely with technology development teams to ensure user acceptance criteria are met prior to implementation
Develop project plans, milestones and risks / dependencies covering all areas
Manage stakeholders, conduct working group calls and ensure issues are properly captured and resolved
Establish working relationships and routinely interface with: project sponsors, business stakeholders, Technology, Subject Matter Experts (SMES), and other functional partners
Lead/participate in regular project meetings to ensure project progress, adherence to project plan, milestones and deliverables including Workgroup & SME Engagement/Planning/Administration
Provide timely, accurate status updates to key WLO stakeholders including Senior Leadership
BA/BS degree or equivalent work experience required
A minimum of 3 years in the financial services market
Experience in loan operations and/or loan technology preferred
Project Management experience, including the use of project plans and issue logs
Experience in status reporting (project status, risks, issues, change controls, action items)
Strong analytical, communication (verbal and written), and delivery skills
Able to work with cross-functional teams and interact with all staff levels
Able to operate semi-independently, follow tight deadlines, organize and prioritize work in order to support concurrent projects
Agile/Scrum project management methodology experience is a plus
Intermediate level knowledge of Microsoft suite of tools (including Project, PowerPoint, Excel, and Visio)
Demonstrates increasing levels of business and technical acumen in order to effectively engage with Feature Team and bridge the gap between business and technology

232

ECM Support Associate Resume Examples & Samples

The ECM Support Associate, under the direction of the ECM Event Support Manager, works to implement technical support (live streaming events, audio design and systems, projection, theatrical grade lighting solutions) for programming by University Student Organizations, University Departments and non-University Organizations that use campus facilities. The ECM Support Associate will meet with clients to assess their technical needs, recommending and identifying the most appropriate technology solutions for their event scope and budget. The ECM Support Associate will use the Event Management System database and champions its use among users across the university
At programs, the Support Associate will demonstrate independent judgment and implement the most appropriate solutions for leveraging technology for a successful event outcome. The ECM Support Associate will be charged with training and knowledge shares across the new department to best communicate institutional knowledge and technology best practices with ECM Event Coordinators and student workers
The ECM Support Associate works closely with the ECM Event Support Manager supervising approximately 80 undergraduate workers. The undergraduates begin at different skill levels and all supervisors and crewmembers must be taught ECM’s philosophy of what constitutes acceptable customer service skills. The ECM SA will assist in the training of TAR and student staff to become proficient in the set-up and uses of complex audio-visual, lighting, and theatrical equipment in various University venues

233

Merchant Support Associate Resume Examples & Samples

Being a voice and advocate for our customers when something doesn’t feel right
Driving projects that improve support-related processes
Acting as an advocate for our customer, reporting and acting on observed areas for improvement
Assuming responsibility for developing detailed knowledge about specific product lines and features
Working with customer support teams to ensure a consistent and high-quality level of support
Working with customers to understand how they are using our services, and providing feedback to business and development teams
Familiarity with Web Technologies and the Internet
Experience working directly with customers to resolve issues
Open to working shifts (morning, mid-afternoon, or evening; M-F, Su-Th or Tu-Sa)
Experience in Technical Support
Some college experience in a technical field
Experience building or hosting a website

234

Field Support Associate Resume Examples & Samples

Strong interpersonal skills, initiative, dependability, flexibility, and a high level of motivation
Exceptional organizational skills, proofreading capabilities, meeting planning/logistics experience, and the ability to prioritize
Proficiency with Microsoft Office (Word, Excel and PowerPoint) and Lotus Notes/Outlook
Ability to multitask, manage multiple projects, and complete assignments within required time frames
Works well in a team environment and open to feedback
Open to continuous learning including corporate systems, new technology, processes and procedures
Must exercise sound judgment, discretion and maintain a high level of confidentiality at all times

235

Trading Support Associate Resume Examples & Samples

Assists in ensuring that trades are executed and confirmed in accordance with organizational policies and procedures
Assists in reconciling trade data
Contacts internal and external customers to resolve trading problems as directed
Sets up new security symbols on information system
Assists in updating and maintaining trade data and information in required databases
Basic concepts, practices and procedures of securities trading

236

Corporate Trust Reconciliation Support Associate Resume Examples & Samples

Basic accounting skills
Excellent audit skills
Audit and reconciliation skills

237

Retain Support Associate Resume Examples & Samples

Highlight issues with bookings or record changes to be review by the business and resource management teams
Maintain accurate workflow records including filing and responding to all data requests
Produce ad-hoc reports for the business and our clients
Coach colleagues in CRT in areas of expertise
Contribute to wider CRT or firm wide projects/initiatives
Excellent communication skills – both written and oral
High degree of accuracy and attention to detail in dealing with the most routine tasks
A strong orientation towards the customer service industry
Knowledge and understanding of administrative services and their application in support of client business goals
Ability to flex to CRT volumes and needs
Organised – strong time management and prioritisation skills. Ability to multi-task
1 to 4 Years in / BPO services/ Enterprise Administration
Experience in multiple systems and applications
Experience working with clients from different countries (Desirable)
Experience working in an business where the primary spoken language is English

238

Retain EA Support Associate Resume Examples & Samples

Maintain accurate records of Retain Enterprise based on inputs from the business
Report to advisor on issues with data upload or queries over service provided
Review and maintenance of Retain data
Update of data across all service lines
Provide support to other teams as and when required
Understand Data Cleanse Activities across service lines
Contribute to/participate in relevant projects that will enhance the service provided by CRT
Contribute to ‘in-house’ CRT activities as directed (e.g. data-cleanse, bulk uploads of data) to ensure delivery of quality management information to the business
Working with the Advisor, build upon and promote further CRT/RM team liaison to ensure a robust service is delivered to our business
Understand the Resource Management function and how add value activities as part of the Administrator role add to the Resource Management priorities for this financial year
Work towards and achieve relevant KPI’s/ SLA’s and carry out all work allocations in specified times as provided by the CRT Advisor
Establish and maintain productive working relationships within the wider CRT/EY Community
Share knowledge as part of a team to identify opportunities for change from existing processes (e.g. reporting, protocols, approaches)
Contribute ideas to streamline and standardise the service, consistent with EMEIA Retain best practice
Take ownership and commit to the firm’s Performance Management Development Process (My Development)
Help create a CRT environment of self leadership, commitment, flexibility and consistent high quality contribution
The role requires someone who can manage a number of concurrent activities, with strong multi-tasking, prioritization, organizational and time management skills
Experience in a client-driven professional environment would be an advantage
Strong organisational skills with ability to track status of multiple requests & projects
Proven ability to quickly pick up technology and EY bespoke systems
Working knowledge of Retain Enterprise system preferable but not essential
Knowledge of MS Office (skilled in the use of MS Office in particular Excel and Lotus Notes
Ability to flex and adapt to working in a changing CRT environment
Demonstrate an ability to quickly build relationships based on doing the right thing, being open and honest
Self motivated with a maturity of approach. Strong interpersonal Skills
Good influencer – can adapt and flex style to ensure the correct outcome is reached
Proven upward management – excellent communicator who can flag under or over capacity of workload
Prior work experience in a large professional services or financial services company

239

Merchandise Flow / Support Associate Resume Examples & Samples

Provide shipping and receiving services, including offloading of trucks and movement to/from stockroom, sales floor, delivery sites, customers, warehouse, sources, etc., are completed in accordance with defined procedures. Maintain dock and receiving area to standards. Heavy lifting will be required (appliances, mattresses, etc)
Assemble merchandise and/or equipment, fixtures, etc., and place in appropriate location in store as required
Provide friendly, courteous customer service at dock pick up and catalogue desk, responding to inquiries, etc
Input and/or retrieve data for designated records, files, etc., usually via computerized systems. Maintain complete and accurate information in database(s)
Participate with senior office administrative staff as required in performing related activities, eg. compiling standard reports, performing parts of complex assignments such as basic analysis, complex calculations, etc
Computer skills, including ability to operate job-related Sears/PC systems, data entry and retrieval, word
Processing, basic spreadsheet applications, etc
Demonstrated verbal and written communication skills

240

Commercial Private Banking Support Associate Resume Examples & Samples

Responds to telephone and e-mail service requests, inquiries or complaints from Private Banking clients. High volume of contact with sophisticated high net worth client base
Opens new bank accounts (various types) in bank system, performs account maintenance, process check orders, processes account transactions and deposits received via mail
Assists in the cross selling of bank products and services to the existing client base
Pulls daily reports, including ODs, Significant Balance, and others as needed
Receives and processes wire transfer instructions and functions as liaison with the Wire Room to facilitate wire transactions
Prepares sales presentations, packages, and folders for sales team
Ships and receives documentation, statements, and other client correspondence
Composes a variety of client letters using appropriate and professional business language and handles incoming mail
Sets clients up with Internet Banking and other alternative delivery services
Troubleshoots client issues as needed
Prepares power-point presentations and excel spreadsheets as needed in support of managers
Organizes and maintains a file system and files correspondence and other records
Performs assignments with established directives involving knowledge and application of policies and procedures including STOPPED policy and Private Banking procedures. Uses independent judgment in actions taken
Answers and screens telephone calls for Private Banking Group Manager and arranges conference calls if applicable
Conducts research, compiles, and stores and retrieves data for presentation of reports. May prepare statistical reports
Coordinates and arranges meetings, prepares agendas reserves and prepares facilities and records and transcribes records of meetings
Contributes to the team effort in order to accomplish results
Analyzes facts and circumstances to conclude and make recommendations for solving administrative problems within the limits or accepted practice
Upon demonstration of responsibility, attention to detail and prudence in decision-making, various levels of approval authority may be granted as needed to serve the needs of the department, including wire transfer approval authority, overdraft approval authority and others. Utilizes granted approval authority within the scope of Bank policy and procedure
Assists Private Banking Team Lead, Senior Private Banking or Private Banking Manager with various projects

241

Project Support Associate Resume Examples & Samples

Works with the Client and the internal project management team to finalize project specifications. This may include meetings either at Fisher BioServices or at the client’s premises
Assists in setting up and maintaining study filing systems and maintains accurate records for all work undertaken
Joint responsibility with the Project Manager for ensuring that all Fisher BioServices activities come together in a timely manner to meet the customer and study requirements
Coordination and communication of all relevant activities, both internal and external to ensure that all services and products are ready for the start of the study or as required by the customer
Works to optimize production schedules balancing the customer requirements with best use of available capacity
Creates and/ or supports creation of operational documentation using internal systems. Create bill of materials and coordinate creation and review of billing packages
Provides back-up support to the Project Manager
Monitors project activities and day to day business and establishes a customer approved job specification
Collects all information on a study design including; correct label texts, coordination of secondary packaging materials and tools, coordination of label production, production/review of all batch documentation for operations, coordination of shipments through the logistics department, and preparing and reviewing GMP documents in a timely manner
Provides back up support to the Client Services Coordinator by managing Customer Service phone and inbox
Requires ability to develop strong customer management skills; proactively anticipates, understands, and responds to the needs of clients to meet or exceed their expectations
Requires ability to learn and master all internal systems associated with projects (i.e. Salesforce, Trackwise, Master Control, IN-TRAK II)

242

CS Support Associate Resume Examples & Samples

Analyze and resolve customer messages by means of knowledge databases and/or verifying customizing entries or hardware parameters
Provide recommendations for improvement regarding Product and Support process to Development Support
Maintain Technical Knowledge Database
Share knowledge with the team
You will work in a virtual multinational team in close cooperation with experts from all over the world with a focus on supporting customers from Asia Pacific, especially Japan. Next to technical skills, proficiency in Japanese and English language is key
Relevant work experience in an IT related consulting/Support/Development job for 1 year at least
Oversea experience is preferred

243

Support Associate Resume Examples & Samples

Provide direct technical assistance to customers via phone and email
Provide internal and external user support for application issues of a technical nature
Collaborate with fellow support colleagues and other internal organizations to provide superior customer service
Create internal/external content for Successfactor /SAP’s knowledge base
Maintain consistent, regular communication with customers regarding the status of their requests
Act as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements
Anticipate customer needs and effectively address concerns related to their issue or resolution
Effectively handle difficult customer interactions and challenging customer problems without the need for supervisory intervention; maintains poise and professionalism even with very difficult and demanding customers
Ensure that individual performance meets or exceeds department standards
Develop strong working relationships with cross-functional teams within Successfactors/SAP
Work with customers to identify and resolve reported system defects
Must be available for weekend or evening support as required
Strong problem solving, organizational, and analytical skills
Ideal candidate would have either SF experience, HCM, LMS, technical skills, or support experience
Ensure that emergency situations or urgent customer issues are resolved in the most timely and effective manner possible
Ability to work well in a fast paced environment
Proven ability to manage multiple tasks or projects with changing priorities. Enjoys and thrives on performing multiple tasks and responsibilities at once
Strong time management and prioritization skills. Utilize available time efficiently in order to achieve effective and efficient results
Strong ability to capture a complete and accurate problem/symptom description of reported issues
Ability to successfully troubleshoot and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns
Exceptional written and oral communication skills. Strong ability to listen to and work with customers in real-time to resolve issues
Can do attitude and team player
It is desired that candidates have a working knowledge of one or more of the following concepts/technologies
Hands-on experience in one or more databases including Oracle, DB2 or Microsoft SQL Server
Experience with Application Servers such as WebLogic or WebSphere
Knowledge/experience with one or more Web Servers like Sun One or IIS
Working knowledge of Windows, UNIX, Linux based operating systems
An understanding of object-oriented methodologies and programming in Java
HTML or XML (JavaScript and css)
Bachelor’s degree with a technical discipline
0-2 Years working with a web-based software solution (Successfactors Solutions preferred)
Experience in Support, Software Development, IT, or Quality Assurance is preferred

244

Support Associate Resume Examples & Samples

Analysis of complex SAP software solutions and technologies such as the SAP HANA Database Platform
Adaption of knowledge on new technologies in a consistently high dynamic changing environment
Delivery of remote and onsite services for global customers with focus on system optimization, conceptual planning as well as empowering the customers with newest best practice knowledge
Interest in topics like solution optimization, datacentre operations and high availability concepts
At least basic programming skills
Fluent German and English is a prerequisite
You are willing to travel primarily within the EU but also worldwide for periods of time
Within an extensive training phase you will receive personalized and group training for specific product, technology and development knowledge. You will also receive on-the-job training fitted for your future responsibilities
After all training activities you will start delivering customer project services in a team together with our senior experts
Any practical experience in software development and SAP product knowledge is welcome but not mandatory. Any support experience and experience in managing customers would also be beneficial but is also not an elementary prerequisite

245

Support Associate Resume Examples & Samples

Understand capabilities and limitations of certain technical environments & selected SAP technologies, relating it also to customer needs
Translate business and integration requirements into technical concepts
Implement technical concepts & requirements with SAP’s innovative focus technologies and programming languages (e.g. Java, C, C++, ABAP, etc.) in proof of concepts or smaller projects
Meet customer expectations by anticipating and resolving their issues
Act as trusted advisor, supporting customers within SAP’s latest innovative solutions end to end from design, build, test to go live and operations
Review, analyze, safeguard and optimize selected complex SAP software solutions and technologies at our customers, making every customer project a success
This task will also include the delivery of onsite and remote services for global customers with focus on technical solution validation, performance & scalability, system stabilization and solution operations
Very good Master degree in Information Technology, Mathematics or Physics
You have very strong analytical and logical skills
Excellent English and German language skills, both spoken and written, European Citizenship is a must
Good experience in at least one major programming language Java, C, C++ or Web Development technologies e.g. JavaScript, HTML5
You have basic knowledge in OS like Windows, Linux and some good experience with Databases
You are capable to work under time pressure
You are interested in understanding, analyzing and resolving technical problems
You have good communication skills
You like to work in diverse teams but also can produce high-quality work results on your own (autonomous)
You are interested in customer support oriented work with a results-oriented approach
You are willing to travel abroad primarily within the EU but also worldwide for periods of time
A proactive, quick learner and creative problem solver who enjoys being in a fast-paced environment, and enjoys customer interactions

246

Support Associate Polo Prince Street Resume Examples & Samples

Verify that all shipments arrive secure and complete; match product received to description on documents and report any discrepancies to management. Distribute product to appropriate department
Complete and properly document customer shipments daily. Verify shipments are packaged according to the Company standards, are accompanied by the appropriate documentation, and applicable shipping fees are charged
Prepare all outgoing freight to company stores or distribution centers with proper packaging and supporting documents
Responsible for executing the replenishment process through audits and the use of RFID technology to get product to the sales floor in order to drive business
Responsible for maintenance and organization of the stock room
Processing and organization of transfer documents, shipping documents, inventory count sheets, UPS/FED-EX documents, sales tickets, vendor packing slips, invoices and other support-related documents
Knowledge of shrinkage control and Company regulations on how to handle issues and reporting of any violations
Work with management throughout the year to focus on inventory accuracy and resolve inventory discrepancies
Must be detail oriented, organized and reliable
Ability to collaborate and work within a team environment
Proficient typing skills – accuracy and speed a must
Must read and write English (Bilingual is a plus)
1-2 years of experience in related field
High School or College Graduate
Knowledge of RFID a plus

247

Support Associate Resume Examples & Samples

Building and maintaining relationships with internal and external stakeholders to successfully complete job rotations
Meeting performance requirements at conclusion of each rotation
Analysing complex SAP software solutions and technologies such the SAP HANA Database Platform
Bachelor’s or Master’s degree
Multi-dimensional experiences in 2 or more of the following areas
Demonstrated intellectual maturity in 2 or more of the following areas: problem solving, tough mindedness, resilience, can do/make it happen attitude, open minded, ability to manage pressure
Applicants must hold country specific Citizenship or Permanent Residency to be eligible

248

Support Associate Resume Examples & Samples

Responsibilities, success factors and competencies can include the following, but may be customized due to regional or business need
Key Responsibilities: 1. Incident Solving 2. Additional Tasks
Key Tasks

249

Helpdesk Support Associate Resume Examples & Samples

Provide helpdesk/deskside support, provide system administration, maintain the desktop/laptop computers, printers, VoIP telephones and both the wired and the wireless networks
Manage trouble calls via our ticket system, telephone, and desk side visits to ensure courteous, timely, and effective resolution of end user issues
Configure new computers, software upgrades, and provide problem solving for hardware, operating systems and security permission issues
Troubleshoot computer problems both locally and remotely in a multi-domain environment
Active Directory - Create, modify and remove user accounts, create and remove computer accounts and create or modify groups and group membership
Offer technical support needed for taking care of software and/or hardware matters of our offices and call centers’ needs
Timely follow-up with ongoing support tickets companywide
Quickly escalate and track issues with vendors and other internal support teams to troubleshoot problems
Monitor and test fixes to ensure problems have been adequately resolved
Receive, set up and maintain hardware and software
Provide customer, technical and desktop application support and guidance to end users as required
Collaborate with members of the IT department to assist them in the successful planning and execution of IT related projects
3 – 4 years of helpdesk/desktop support experience
Highly motivated, energetic with great communication skills. Ability to effectively communicate both verbally and written with customers team members and management
Ability to handle multiple calls/tasks in a fast paced environment
Strong knowledge of computer hardware, including laptops, desktops and mobile devices and enterprise desktop applications
Strong knowledge and proficiency in providing support, and troubleshooting of Microsoft Windows operating systems and desktop applications
Knowledge of network printer installation, setup and troubleshooting
Ability to learn new hardware/software/operating systems independently
Ability to analyze and solve complex problems, provide guidance and instruction to others, communicate clearly and concisely in writing and orally
Ability to work independently to accomplish long-term, complex objectives
Team player who shares knowledge and is fast learner
Ability to understand and follow direction and to participate as a member of a departmental project team when needed
Must be willing to work overtime, and on weekends with short notice
Must be Bilingual English/Spanish

250

Loan Support Associate Resume Examples & Samples

Processing and balancing cash transactions to customer accounts
Working to meet deadlines and consistently demonstrating error-free work
Reviewing and posting exception payments
Processing non-cash transactions
Accurate completion of daily production reports

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