Sales Support Associate Resume Samples

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A Halvorson

Arturo

Halvorson

8469 Aufderhar Ridges

Los Angeles

+1 (555) 762 9316

8469 Aufderhar Ridges

Los Angeles

Phone

p +1 (555) 762 9316

Experience Experience

Phoenix, AZ

Sales Support Associate

Phoenix, AZ

Quigley, Bartell and Lubowitz

Phoenix, AZ

Sales Support Associate

Operational Excellence - ensures execution and compliance of Deposit Management, Overdraft management, Fraud management and Exception Wire processes
Work with customer employees and management to promote, drive, and maintain continuous improvement in processes and productivity
Communicate any and all product concerns to Manager, Quality, Accounting, and Product Development Management as necessary
Work closely with the MailFinance Regional Leasing Managers, Quotes, and Lease Operations teams to provide sales and product support, and resolve issues
Participate in the development of new policies and procedures related to increased quality and productivity, as well as, work environment
Follow up with Sales Development Manager on leads generated (5%)
Maintain detailed product and financial knowledge on all carriers. Develop a working knowledge of the carrier software packages

Detroit, MI

Digital Sales Support Associate

Detroit, MI

Kessler and Sons

Detroit, MI

Digital Sales Support Associate

Generate monthly client campaign reports and interpret the results, providing key metrics and campaign recommendations to assist the
Work collaboratively with Account Managers and/or the sales team to recommend campaign modifications for optimal results
Work with agency contacts and/or sales teams to research, write and create sales presentations
Enter and maintain customer data in an order management system (OMS) or customer relationship management system (CRM)
Support and adhere to digital revenue operational processes, policies, procedures and standards of performance
Liaise with sales, web production, marketing and analytics regarding planning and prioritization to assist in execution of the campaigns
Process customer credit requests (i.e., review against agreed limits) and report status to account executives

present

Chicago, IL

Senior Sales Support Associate

Chicago, IL

Brown Group

present

Chicago, IL

Senior Sales Support Associate

present

Handling all inbound Product and Sales calls
Communicating with Financial Professionals through letters and email
Handling special projects as assigned within Desk
Attending various sales meetings and training sessions
Placing orders for marketing materials
Running analytics and historical illustrations
Monitor and manage with minimal guidance the pricing request email inboxes for all sales regions

Education Education

Bachelor’s Degree in Accuracy

University of Cincinnati

Bachelor’s Degree in Accuracy

Skills Skills

Excellent organizational skills with ability to successfully manage several projects simultaneously in a deadline oriented environment
Strong communication skills with the ability to interact with all levels of the organization
Innate ability to quickly learn new software programs such as order management systems and/or customer relations management software
Ability to provide excellent customer service to both internal and external customers
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable
Strong computer skills including proficiency with Word, Excel, PowerPoint and Outlook
Superior attention to detail and ability to manage multiple tasks to tight deadlines
Strong client focus and direct client contact experience, excellent interpersonal, communication, presentation, organization and PC skills
Excellent organizational skills with a proven ability to prioritize effectively
Some credit knowledge background, good organizational skills

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15 Sales Support Associate resume templates

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Gnph Sales Support Associate Resume Examples & Samples

Strong analytical and creative solutions
Highly organized, adaptable, self-directed individual
Ability to multi-task in fast-paced environment is essential
Expertise in Microsoft Office suite: Excel, Word, and PowerPoint

Sales Support Associate Resume Examples & Samples

Ensure all FIC executed trades slated in the system are matched by Trading
Confirm all Client trades with the counterparty on trade date
Allocate all executed trades to the proper sub accounts with proper settlement instructions on trade date
Assist Sales with account opening and account maintenance
Liaise with Clients and various internal groups in regards to Fails and issues management
Manger and resolve all fails and issues
Maintain client relationships to ensure their general ease of transaction with RBC
Perform daily/monthly control functions in regards to blotter reconciliation, unallocated/unconfirmed emails, and end of day KPI reporting

Sales Support Associate Resume Examples & Samples

Responsible for supporting the Sales, Client Satisfaction andFulfillment, and Compliance/Operational processes for Public Sector Bankingteams
Point of Contact for service-related issues arising out of GlobalClient Services
Provide industry, prospecting, and client research support to theClient Manager for use in the sales process and assist with sales presentationcontent development as requested
Ensures Data integrity for all systems of record
Serves as initial point of contact to open, close and maintainbanking accounts
Strong communication skills and ability to work independently required
Proficient in Excel, Word and PowerPoint
Strong face to face and phone interaction skills
Ability to prioritize multiple projects and requests
Customer service experience and knowledge of bank systems and products preferred

Sales Support Associate Creb Resume Examples & Samples

Excellent problem solver
Good understanding of Treasury & Credit systems
Ability to apply active listening on a daily basis
Proficient in Navigator
Proficient in LEO

Sales Support Associate Resume Examples & Samples

BA / BS degree required
Must possess excellent interpersonal and relationship-building skills in order to effectively work with sales team and key partners
Project management skills strongly preferred
Experience in or knowledge of Commercial Banking and GNPH a plus
Understanding of Commercial Bank Sales Toolkit, CKC, and event/contact tools within CKC a plus

Polo Sales Support Associate Th Avenue Resume Examples & Samples

Responsible for creating an “ultimate experience” for every guest by providing whatever-it-takes customer service and supporting front and back of house functions
Greet every guest, provide exceptional customer service while assisting them in their individual shopping needs, i.e. offering a beverage, guiding to the appropriate department or sales professional, etc
Maintain a welcoming environment that generates customer traffic and builds loyalty by exceeding customer expectations
Prepare store for opening and closing, including: opening and closing cash wraps registers in accordance with Company guidelines and procedures; filling in merchandise and returning merchandise to the stock room; stocking cash wraps with gift boxes, bags, etc., and maintaining clean, presentable front and back of house areas. Fold and straighten merchandise
Provide support to the sales professionals in order to make sales transactions and shopping experiences run smoothly
Assist in processing sales transactions (during busy times) and follow company regulations when accepting forms of payment. Must be knowledgeable of return, markdown/discount, tax, security and packaging policies; and capture customer information
Direct all phone calls and questions to appropriate areas of store
Coordinate efforts with Shipping and Receiving Department to follow up on customer sends/deliveries, transfers and new product receipt
Possess knowledge of Alterations procedures, pricing and current shop dates. Ensure product is delivered to/from Alterations shop in a timely manner
Prepare food and/or beverages to client specifications and provide support in the Guest Kitchen
Assist in various promotional mailing projects and Marketing/PR events
Provide assistance on the floor at any given time to support other departments based on store needs
Ensure a clean, organized sales floor and fitting rooms

Sales Support Associate Resume Examples & Samples

At least 1 year strong sales experience
At least 1 year business support experience
Posses a combination of Banking Center leadership or Commercial or Business Banking relationship management or support experience, as well as Credit and/or Treasury sales servicing, or operations management experience
Familiarity with bank products, service operations, systems, policies, procedures for business/corporate clients
Strong client focus and direct client contact experience, excellent interpersonal, communication, presentation, organization and PC skills
Excellent written and verbal communication skills

Sales Support Associate Resume Examples & Samples

Responsibility for working alongside the marketing team on all sales support materials including Business Proposals, Questionnaires and Survey Responses for prospective clients across the UK
Providing support for existing clients by dealing with client queries via telephone and email
Maintaining the CRM system and supporting Business Development Managers on ad-hoc tasks

Sales Support Associate Resume Examples & Samples

A significant portion of this role will be territory management of specific regions
Tis role will require a very close working relationship with multiple RDs to support specific regions in increasing sales results
This work will require expertise in Microsoft Dynamics, for example, data management and running ad hoc reports to assist in managing the territories
The SSA will also need to be fluent with RussellLink and Russell Web, in order to help/train advisors and their teams to navigate through the website and to use our online tools and materials
Individuals in this role will also require an in-depth level knowledge of Russell's Marketing Materials to provide fulfillment requirements as needed
The SSA will be responsible for helping their regional teams set up for advisor and investor events and workshops including liaising with various internal departments and external vendors in order to set up these events and ensuring that all logistics are taken care of
The SSA may also be required to attend events for Russell Investments and or the RD's region, thus there will be instances where the SSA may be asked to attend advisor events outside of normal work hours and travel may be involved
The SSA will assist multiple RDs in calendar management and booking meetings, preparing sales materials and presentations and following up on RD meeting requests and questions
Minimum 2 years of experience in the financial industry and some sales or service experience would be preferred
Outstanding client service skills; ability to identify needs and opportunities and respond effectively in a timely manner
Ability to develop deep client relationships that are lasting and mutually beneficial
Knowledge of the advisor community is beneficial
An in-depth knowledge of the investment management industry, mutual funds, sales strategies and techniques
Working knowledge of Russell's business is an asset
Excellent professional and interpersonal skills
Effective written and verbal communication skills
Ability to work well in a multidisciplinary team environment
Strong organizational skills with the ability to work on several projects simultaneously
Deadline oriented; results driven and self motivated
Proficient in Microsoft Office and Microsoft Dynamics
Completion of Canadian Securities Course (CSC) is beneficial

Sales Support Associate Resume Examples & Samples

Provide producers with illustrations and supplies
Participate in educational development to gain an understanding of the competitive market, product, and industry trends and impacts
Effective interpersonal and written communication skills .Ability to provide excellent customer service to both internal and external customers

Sales Support Associate Resume Examples & Samples

Exhibit strong time management and organizational skills understanding what deliverables to prioritize and re-prioritize as additional tasks are received
Adhere to sales support best practices to ensure that materials produced are consistent across the team
Exhibit particularly strong attention to detail along with exceptional time management and organizational skills
Be a high energy, results oriented individual with a commitment to providing an exceptional level of service and a reputation for “getting things done”
Exhibit strong interpersonal and communication skills (oral and written). Being fully bilingual (French and English) would be considered an asset
Be a highly motivated individual with the ability to inspire peers to greater results
Hold a post-secondary degree in business, finance or related discipline
Canadian Securities Course is an asset
Enrollment in the Chartered Financial Analyst designation program is an asset

Sales Support Associate Inb E Resume Examples & Samples

Strong interpersonal skills, dependable, flexible, high level of motivation and a positive attitude
Willingness to learn all departments and corporate systems, new technology and responsibilities as they arise
Ability and willingness to deal with change and ambiguity
Understanding and knowledge of life insurance (preferred)
The successful candidate must exercise sound judgment, discretion and maintain a high level of confidentiality at all times

Black Rock Client & Sales Support Associate Resume Examples & Samples

Creating and managing timetable for delivery including managing responses from internal teams and ensuring on-time delivery of each submission
Creating RFP tracker and maintaining supporting documentation and databases
Analysis and preparation of required data, including performance information
Providing a full response for each question, customizing as necessary to directly address the client’s needs and requirements as identified in the strategy development meeting
Ongoing liaison with internal teams to ensure responses capture the most up-to-date information
Management of power point fund modules
Analysis of capital raised, AUM, headcount and other real estate group metrics
Excellent writing and communication skills
Ability to explain complex material and technical concepts clearly, concisely and logically
Ability to work under tight deadlines and pressured conditions
Organised with a hands-on approach and a ‘can-do’ attitude
Strong interpersonal skills with ability to communicate effectively at all levels
Strong excel, word and power point skills
An understanding of real estate fundamentals essential

Sales Support Associate Resume Examples & Samples

Previous experience in a high volume retail environment preferred
Ability to lift and carry 10-20 lbs
Availability and flexibility to work days, nights, weekends, holidays, store openings and closings to meet the needs of the business

Sales Support Associate Resume Examples & Samples

Managing account relationships
Responsible for supporting ecommerce on hc.com
1- 2 years of relevant work experience required
Ability to set priorities under pressure
Proficiency with Microsoft Word, Outlook, Excel, and PowerPoint
Background in digital/ecommerce and publishing a plus

Sales Support Associate Western Region Resume Examples & Samples

Work with sales team to understand customer needs
Help support customer events, conferences and customer presentations by working with the sales team
Assist sales leadership with various administrative duties
Help ensure the sales team has all the collateral and materials needed for customer presentations and conferences
Help the sales team run reports and organize information in Salesforce.com
Strong interpersonal and communication skills with the demonstrated ability to provide excellent customer service

Sales Support Associate Resume Examples & Samples

Prepares and coordinates title information for sell-in on a monthly basis, including filling out sell-in grids, gathering materials, and creating PowerPoint presentations
Manages materials and presentation prep for the quarterly previews
Works closely with managers to respond to customers’ requests for title information, samples and general inquiries
Runs POS reports and does analysis as requested
Maintains coop grids for B & N
Acts as point of contact for field reps regarding Children’s materials, requests
Assists in creation of newsletters for Independents
Preps for regional show including sell sheet creation and PowerPoint presentations
Assists in planning for Winter Institute, Children’s Institute and Sales Conferences
Participates in department discussions and becomes well-versed in the children’s book market by reading upcoming company and competitive books
Provides administrative support for daily sales support functions, answering phones, retrieving faxes, mailings, and copying
2+ years of relevant work experience required

Sales Support Associate Resume Examples & Samples

Self-starter with strong problem-solving and strategic thinking skills
Strong knowledge of Microsoft Excel and Power Point required
Analytical, with a strong focus on details, quality, and accuracy
Strong organizational and time management skills; ability to manage multiple and conflicting priorities
Self motivated, results oriented, proactive, eager to learn

Sales Support Associate Business Banking Resume Examples & Samples

Minimum 2 years sales and service experience with Business or Commercial products and services, including proficiency in related systems and operational processes
Proven track record of strong interpersonal, written communication, presentation, multi-tasking, and professional telephone skills with customers/clients and internal employees
Experience as Sales Support Associate or work experience in 2 or more of the following client-facing roles: Banking center channel sales leadership (Banking Center Manager, Banking Center Assistant Manager or above), Small Business, Business Banking, Commercial Banking, Treasury Management, Business Lending, Service/Contact Center, Wealth Management

Sales Support Associate Resume Examples & Samples

Ability to work in a self-directed fashion
Excellent telephone etiquette skills
Ability to display maturity, competitiveness, and a good work ethic
General knowledge of industry, product and sales processes
Experience in the Life product industry with proven proficiency in product and industry knowledge preferred

Sales Support Associate Resume Examples & Samples

Managing new business cases through the underwriting process
Speaking with clients to schedule appointments and follow for additional information needed by Underwriting
Problem solving and answering routine questions
Printing and assembling sales packages
Analyzing sales documentation for accuracy
Monitoring and managing inbound e-mail accounts
Completing case audits
Maintaining office records and client files
Managing supplies and processing mail
Strong computer skills; Windows, Word, Excel
Exceptional interpersonal and organizational skills
Ability to multitask and work well within a team
Excellent critical thinking and problem solving skills
Ability and willingness to work in a fast-paced environment
Positive professional attitude

Derivatives Sales Support Associate Resume Examples & Samples

4+ years of experience in the financial area
Experience as a team leader and or team manager
Highly analytical
Self-motivated and detail-oriented

Senior Sales Support Associate Resume Examples & Samples

Previous insurance/sales support experience is highly desired. Overtime required during peak periods
Ability to manage multiple priorities in a timely manner
Strong and professional verbal/written communications skills
Strong organization, time management, and self-management skills
Ability to adapt prioritize and change directions quickly
Deadline driven and self-motivated
Strong focus on customer service and solution oriented
The successful candidate must possess excellent Microsoft Office skills, Lotus Notes knowledge and the ability to adapt quickly to specific window based applications
Obtaining License and Appointment designation through the state and Prudential will be required 30 days after date of hire

Sales Support Associate Resume Examples & Samples

This role will require a very close working relationship with multiple RDs to support specific regions in increasing sales results
Individuals in this role will also require an in-depth level knowledge of Russell’s Marketing Materials to provide fulfillment requirements as needed
The SSA may also be required to attend events for Russell Investments and or the RD’s region, thus there will be instances where the SSA may be asked to attend advisor events outside of normal work hours and travel may be involved
An important portion of the SSA role will include support and management of Russell’s Sales line and provide the highest level of service to Russell clients
The SSA must be able to investigate questions on trailers and performance of portfolios, assisting in sales calls with product knowledge, pricing, and other company and product information including service/operational type issues
The SSA will also be responsible for additional projects that may vary in nature. These are intended to help in the overall PCS team objective of meeting our sales target
Working knowledge of Russell’s business is an asset
Ability to prioritize, to work independently and to use sound business judgment in making decisions

Sales Support Associate Resume Examples & Samples

This role will require a very close working relationship with the Asian Services RD to support in increasing sales results nationally
The SSA will be responsible for helping their team set up for advisor and investor events and workshops including liaising with various internal departments and external vendors in order to set up these events and ensuring that all logistics are taken care of
The SSA may also be required to attend events for Russell Investments, thus there will be instances where the SSA may be asked to attend advisor events outside of normal work hours and travel may be involved
The SSA will assist the RD in calendar management and booking meetings, preparing sales materials and presentations and following up on RD meeting requests and questions
Bachelor’s degree in Business, Finance or related area is required
Must be fluent in English and Mandarin/Cantonese
Must be able to read and write Chinese

Sales Support Associate Manager Resume Examples & Samples

Managerial oversight of Guest Service department
Hiring, training, corrective action of hourly associates
Interact with guests and enter day of event orders
Maintain accurate billing of all events and escalate discrepancies
Assist Sales team with entering service orders
Receive and resolve guest concerns and escalates as appropriate
Experience supporting premium or catering sales in a high volume convention center, hotel, sporting or other like environment

Sales Support Associate Resume Examples & Samples

Manage data in shared file/sharepoint, for designated brands including
1 – 2 years of related experience
Retail and wholesale experience preferred
Microsoft Office: Excel, outlook, office
SAP Experience a plus
Very strong organizational and follow up ability
Advanced Excel skills: must know formulas; v lookups, pivot table, condition formatting strongly preferred)
Can-do, proactive attitude

Sales Support Associate Resume Examples & Samples

Responsible for aligning Fiserv capabilities (products and services) with client business requirements through a professional and ethical business approach which endorses Fiserv’s values
Adhere to solution selling techniques in line with the Fiserv way of selling tools and methods in order to properly prioritize workload
Responsible for staying current on competitive analyses and understanding differentiators between the company and its competitors
Responsible for providing feedback from the market based on RFI/RFP client inquiries to Product Management and Development regarding products including identification of gaps between product functionality and market/customer demands
Create and manage historical repository of RFI/RFP documents, technical questionnaires, and client presentations
Bachelor’s degree or a minimum of 5 years’ experience in a similar role
Minimum of 2 years’ experience working in retail or banking operations OR a minimum of 5 years executing product demonstrations in person or via WebEx
Strong problem solving skills (solve problems without precedents or guidelines)
Highly organized and detail orientated
Must be able to travel nationally approximately 50% monthly
Ability to understand and effectively communicate with multiple functional groups
Experience indicating an understanding of /or ability to quickly acquire in depth understanding of relevant Fiserv markets
Ability to confirm solution fit and identify customer specific benefits that will help contribute to a unique business value offering
Assist in building a compelling business case with demonstrable ROI indicators

Sales Support Associate Resume Examples & Samples

Ensuring client relationship data integrity (accuracy, completeness, and timeliness of key data elements within LEO, Navigator, including pipeline, and systems of record)
Coordination and execution of Client Management Process
Pulse call execution - proactive client calls to gauge client satisfaction, identify cross sale opportunities, and increase client delight
Operational Excellence - ensures execution and compliance of Deposit Management, Overdraft management, Fraud management and Exception Wire processes

Financial Sales & Support Associate Resume Examples & Samples

Responsible for client interactions including converting service calls to sales opportunities from inbound client calls. Preparing Client Relationship Manager and Financial Consultant for sales presentations and interactions with clients
First call resolution, setting up accounts, completing and processing paperwork, scheduling meetings, executing routine clerical transactions, answering requests for information, fields client issues, and manages recovery process. Transact and process business on behalf of advisors and product specialists and support the Client Relationship Manager/Financial Consultant in the financial planning process. Gathering and documenting information to ensure compliance requirements are met
Liaison between Product Specialists and Client Relationship Manager/Financial Consultants to come up with recommendations
Engage in on-going professional development to increase industry, product, sales and servicing skills and abilities. Maintain all appropriate FINRA/other licenses and requirements up to date
1 to 3 years of relevant experience required
Previous experience delivering outstanding client service
Detail oriented, strong math and analytical skills
Ability to manage multiple priorities and prioritize effectively
Process oriented and ability to work in a team environment. Knowledge of financial services products/services
Demonstrated ability to display and maintain a highly professional demeanor consistent with Ameriprise values and brand
Current FINRA Series 7
State securities (S63 or S66), state IAR (S65 or S66) (or willing to obtain within 90 days)
Must have or obtain Minnesota Life, Accident and Health Insurance license within 30 days of hire date
CFP, CRPC
Previous sales experience or exposure preferred

Sales Support Associate Resume Examples & Samples

Primary provider of sales support to the retail sales professionals
Provide Financial advisers and researchers with sales & marketing support
Respond to financial adviser and investor queries via phone and email including maintenance of the client service inbox
Resolve any administration issues with direct investors
Proactively supply relevant product information, fund commentaries and manager updates to financial planners and researchers
Key liaison between the retails sales team and internal departments such as performance, product management and marketing teams
Preparation of Product presentations for sales pitches
Completion of follow up work from Sales appointments
Attendance at industry and client functions from time to time
Monthly data reporting to research houses for FTI Funds
Weekly and monthly sales reporting for FTI Aust
Quarterly reporting to platforms and research houses for FTI funds
Industry reports, trends and growth charts
Respond to day to day requests from platforms, research houses and information providers

Sales Support Associate Resume Examples & Samples

Confirm all verbal trades with the Counterparty on trade date
Allocate all executed trades to the proper sub accounts with appropriate settlement instructions on trade date
Assist Sales with account opening and maintenance
Liaise with Clients and various internal groups in regards to trade related issues, fails, and/or settlement issues
Maintain Client relationships to ensure general ease of transaction by acting professional and responsive
Perform daily/monthly control functions in regards to blotter reconciliation, EOD report, Unallocated emails, and daily/monthly KPI reporting
Assist in Client Data and/or ad-hoc projects
Series 7 & 63 in good standing
Good understanding of several fixed income products: Treasuries, Agencies, Mortgages, Asset Backs, Commercial Paper, Corporates, and Emerging Markets
In depth knowledge of process flow from trade capture to settlement for the aforementioned products
Working knowledge of PC-based word processing, spreadsheets, databases, electronic mail and calendars (Preferably advanced Microsoft Office skills in Word, Excel and PowerPoint)
Familiar with electronic vendor platforms: TradeWeb, Market Axess, Omgeo products, ICI/Impact and Bloomberg
Familiarity with settlement methods (Fed-wire, DTC, Crest, Euroclear) and their respective timelines

Sales Support Associate Resume Examples & Samples

Proficient keyboarding skills with ability to multi-task between multiple computer applications
Strong organizational skills and able to stay abreast of rapidly changing information
Must exercise sound judgment, discretion and maintain a high level of confidentiality at all times

Sales Support Associate Resume Examples & Samples

Strong interpersonal skills, initiative, dependability, flexibility, high level of motivation and a positive attitude
Exceptional organizational skills, proofreading capabilities, meeting planning/logistics experience and the ability to prioritize effectively
Ability to manage multiple projects and complete assignments within required time frames
Strong understanding and knowledge of life insurance (preferred)

Client Development Sales Support Associate Resume Examples & Samples

Providing division administrative and marketing support. Prepares for conferences, client activities and client presentations. Attends conferences and client outings as needed
Overseeing daily new business processing during Client Development Officers absence (travel periods). Manages fee documentation process for new business
Working effectively with management team as well as influential clients and contacts
Participating on project teams and assisting with project completion
Requires a broad range of knowledge of division, department and company practices and/or product lines
Bachelor’s degree or, in lieu of degree, 4 years equivalent work related experience
2 years of administrative experience
Bachelor’s degree in Marketing, Finance or Business Management
5 years of experience in the financial services industry

ETF Internal Sales Support Associate Resume Examples & Samples

Work in coordination with field wholesalers to maintain and develop business relationships with advisors in the sales territory
Place outbound and receive inbound telephone calls applying a knowledge of Deutsche Bank’s products, global investment views and the competitive landscape
Attend and utilize training opportunities to regularly improve sales skills and technical product knowledge to improve selling effectiveness and efficiencies
The position is located in Chicago
Series 7/ 63
Illustrate proficiency in leveraging technology systems and applications
Meet all licensing and compliance standards of the firm and department

Sales Support Associate, Dealer Division Resume Examples & Samples

Proactive and regular dealer telephone contact to manage the day to day relationship
Submitting deal information and liaising with internal departments in relation to deal progression
Dealer training
Dealer reporting and monthly progress reporting
Assisting with credit requests
Promoting brand programs
Developing reports and preparing presentations
Analysing information
Maintaining records and ensuring the database is up-to-date

Retail Banks Sales Support, Associate Resume Examples & Samples

Assist in drafting sales leaflets and flyers for clients as required
5 years relevant experience in fund-related industry is preferable
Proficient in both written and spoken English and Cantonese - ability in Chinese-English/English-Chinese translation would be advantage. Proficient in Chinese character input is a must
Detailed minded, reliable and well organized
Mature and independent, self-motivated / a strong team player
SFC license holder of Type 1 or 4 is preferable

Sales Support Associate Resume Examples & Samples

Written and Oral Communication Skills
Knowledge of Mobile Technology
HS/ GED

Sales Support Associate Resume Examples & Samples

Conduct nationwide business-to business communication with external prospects via telephone (85%)
Communicate professionally with internal and external customers
Speak knowledgeably about our services and uncover the prospect’s needs and business goals
Achieve department’s monthly performance expectations – number of calls placed, completed, and leads generated, lead ratio and sales ratio
Accurate and concise recording of prospect information
Script adherence and system utilization
Training program participation (5%)
Follow up with Sales Development Manager on leads generated (5%)
Assist other departments as necessary (5%)

Sales Support Associate Resume Examples & Samples

Manage RGO General Email Box for RFPs, RGO Intake, Experience Reports, AOR changes, and Renewal Requests
Maintain electronic and paper file systems; scan materials as needed to file electronically; create PDF files to store electronically; purge electronic/paper files
Package outgoing mail/shipments; label and meter outgoing envelopes/parcels; date stamp and distribute incoming mail/parcels,etc
Perform general office maintenance; maintain/service office equipment; order office supplies; restock shelves
Print/Collate/Assemble “Rush” Enrollment Materials (provider directories, ePODs printed locally, customized/employee level applications/enrollment packets, etc.)
Maintain system records (Siebel, GAND, etc.)
Manage Broker Firm and Producer changes as they relate to AOR changes, Broker Firm mergers & acquisitions, etc
Provide backup support for Rating / Quoting activities
Miscellaneous activities required to support RGO staff and facility
Planning and Organization skills, multi-taking
Proven basic math /analytical skills
Computer proficiency in Lotus Notes, data entry, MS Access, Excel, Word, PowerPoint, ePOD, Siebel
Ideal candidates should have previous experience in an administrative role

Sales Support Associate Resume Examples & Samples

Support AEs with creating, tracking status and garnering approvals for quotes. AEs require such support for various reasons including system functionality issues, quote complexity, traveling/out of office, knowledge/training, and exceptional high volume of quotes
Provide live sales support for all system related questions and be the single point of subject matter expertise for any system or process enhancements (e.g., ECO enhancements)
Support some sales related activities for complex customer accounts (e.g., Majors)
Monitoring/managing quote request queues in Salesforce and generate quotes related to new orders, amendments, and renewals as directed by the sales team. You will manage all quote revisions, approvals, pricing ramps, and pricing agreements, and contract language as needed
Validating quoting info provided by customers/AE for non-standard quotes. Follow up directly with AE on any clarifications or additional info required to accurately generate quote
Working with on-site sales team to provide direct deal support and triage function in to the QSS SME organization
Accurately creating all assigned quote requests in a timely manner. This applies to both initial quotes and revisions to existing quotes (SO amendments, Custom, Migration, Replacement, Add/Delete/Change SO’s and Terminations)
Ensuring any/all non-system-managed approvals are properly maintained before quotes or other legal documents are released to customers
Managing the manual signature process and ensuring contracts are stored and provided to customers if signature process is handled outside of the system
Working with the sales executive to ensure pricing agreements are in place and accurate
Following up with prospective customers following local sales event and customer outreach programs
Providing 1st level support to Sales Reps on generating legal Agreements in SFDC and submitting nonstandard term requests to Legal (e.g. for MCA, GTC, Policies)
Acting as 1st level support for processing Customer Name changes and Customer Novation’s
Providing live support to sales reps on any system/process related issues or enhancements
Delivering job aids/FAQs (developed by AMS Sales System team) on any system/process enhancements to the sales team
Supporting sales activities as needed for complex accounts (e.g., Majors)
Communicating effectively with a variety of departments within Equinix and function well within a team
Interfacing with internal and external organizations to resolve issues affecting the timely completion of all orders
BA/BS degree or equivalent experience, preferably in computer-related field
2-3 years of experience in a sales support role is preferred
Siebel, Salesforce.com knowledge/experience is a plus
Excellent organizational, communication and interpersonal skills, ability to professionally communicate and interact with all levels of internal and external customers
Ability to work and adapt in rapidly changing environment
A customer service focus
Ability to juggle multiple priorities, handle highly confidential information, and a self-starter attitude
Expertise in MS Word, Excel (including Excel pivot tables), PowerPoint required
Strong process orientation and analytical and deductive reasoning skills
Working knowledge of internet, hosting and networking concepts desirable
Ability to understand Equinix products

Sales Support Associate Resume Examples & Samples

Responsible for all aspects of contract management, including proposal development, risk management and mitigation, specification compliance, scope development, transactional pricing, customer negotiations, customer communications and issue resolution
Follow the as-is quotation process using various CRM system including but not limited to Salesforce.com, ERPs, etc…Follow-up submitted quotations with customers over phone/ emails
Lead the transactional deal process having the ability to learn and implement defined processed for quotations as well as fully manage associated contractual issues that arise over the life of the project
Co-ordinate the deal review process to ensure that all technical risk points, risk mitigation, and business risk acceptance levels are properly incorporated/ documented in the development of the scope, cost and proposal wording
Interface with the Region Sales teams to develop commercial strategies and solutions that will meet customer requirements as well as meet or exceed business goals
Coordinate the output of proposals to ensure the production schedule dates are met and that a quality proposal is issued to the customer
Meet order budget, proposal timeliness, cycle time, hit Rate / win Rate, DPMO reduction and project profitability
Finalize the orders with customers to hand-over the execution team. Enter the orders in ERP system and ensure fulfillment cycle through follow-ups
Graduate in Commerce/ Science or Business courses
Previous commercial process/ tendering experience

Sales Support Associate Resume Examples & Samples

4-5 years advanced customer service skills
Strong PC/mainframe/internet skills
Mainframe or Access experience a plus
Excel Advanced
Typing speed of at least 40wpm
Demonstrate Business Maturity while working independently and with a team

Sales Support Associate Resume Examples & Samples

Build solid working relationships within Sage as well as externally with healthcare professionals
Take a consultative approach in working with Clinicians, Sales Reps, and Regional Manager
Work closely with a designated Sales Region to develop Cost Analyses, Assessments, Executive Business Reviews and presentations
Create, maintain and deliver ongoing Protocol Compliance reports, Benchmark reports, Outcome reports and Return-On Investment reports in a timely manner for hospital facilities
Proactively seek opportunities for new reporting to provide value beyond our standard reports
Effectively communicate time sensitive business information as needed
Create and distribute a quarterly CustomerOne reporting Scorecard for key stakeholders
Conduct a quarterly strategy call with each Sales Rep supported
Seek training and personal growth opportunities to develop and expand skills
Participate in other process improvements as needed in addition to daily responsibilities
At least one (1) year of business experience (healthcare a plus)
Advanced skills in Excel, PowerPoint, Outlook and proficiency with web-based programs
Excellent interpersonal skills, including the ability to work collaboratively in a team environment
Effective relationship builder
Solid analytical and mathematical skills with the ability to creatively problem solve
Confident, assertive, strong initiative, and results driven
Self-motivated with exceptional follow-through
High energy with a sense of urgency
Positive outlook, professional demeanor
Be an enthusiastic and highly contributive member of the CustomerOne department at all times
Keen organizational skills with the ability to manage time and priorities effectively
Effective communicator, persuasive and personable
Positively influence others without direct authority
Accept constructive criticism
High level of personal integrity and self-control
Willingness to occasionally travel (1-2 times per year)

Sales Support Associate Rfp-center of Excellence Resume Examples & Samples

Utilizes a centralized, consolidated database of SAP LOB product, technical and security content to search, match and apply first-responder answers to customer requirements documents in collaboration with Presales organization
Coordinates first-responder draft answers with Presales for mandatory second-pass quality review and feedback
Incorporates quality feedback and updates from Presales into the consolidated database refresh process on a continuous basis
Drives quality customer focus against high work volumes and stringent deadlines
Interacts with Presales and Sales management in a professional and quality focused supporting role with clear written and verbal communications
Adheres to specific, documented team processes and scope of work
Follows SAP policies and team management instruction
University degree (Bachelor) or relevant tertiary certification in IT, engineering or related fields
Personal traits
Task driven
High level of reading skill / comprehension
High level of communication
Proficient in Outlook/ Word/ Excel
English Fluency Required
Has technical experience or knowledge or previously used any or all LOB software HR/ Sourcing & Procurement software
1-2 years working experience in a fast-paced tech/software or comparable experience

Sales Support Associate Resume Examples & Samples

8:30am - 5:00pm EST
Support internal sales management in sales reporting and analytics
Answer overflow calls and back up RPSAs when necessary
Attend RPSA sales meetings
Attend RPSA training sessions and webinars and regional team meetings in your hub office
Provide additional internal support for sales initiatives

Slsa-sales Support Associate Resume Examples & Samples

Participates in all cycle count processes as specifically outlined by company policies and procedures
Participates in the out of stock procedures to maintain replenishment
Participates in the inventory taking process and follows up on variances as required
Properly secures all assets and physical inventory and follows all loss prevention procedures
Ensures understanding of and adherence to all privacy policies and procedures
Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager

Sales Support Associate Resume Examples & Samples

Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays
Ensures exceptional customer satisfaction and displays professionalism when assisting customers and associates in different areas of the store
Takes opportunities to add-on sales to customers by using current selling techniques and company programs
Where applicable, assists with the recycling programs including toner, ink, batteries and electronics
Identifies and communicates suggestions for improvements in all areas of business
Checks and understands all sources of communication for information (white boards, bulletin boards, portal, etc)
3-6 months of previously related experience is preferred

Sales Support Associate On-call Resume Examples & Samples

Enters & verifies information such as group rates & comments into the Common Membership System. Identifies discrepancies & obtains appropriate approvals for contract changes and/or modifications. Receives & processes monthly membership reports of groups w/ contracts to be renewed. Submits requests & obtains benefit changes & rate renewal information using semi-automated system. Interprets & compares information to ensure accuracy. Enters & updates information in PC based applications & various
Acts as initial point of contact/backup for Account Representatives/Account Executives by answering incoming calls from internal & external customers regarding status of applications benefit information, etc. Places follow up calls. Handles walk-ins to cover for Account Representatives/Account Executives. Answers inquiries regarding group enrollments, literature/collateral materials, rates & benefits, etc. Monitors incoming correspondence including RFI/RFP's & initiates action
Acts as a liaison to Consolidated Service Center (CSC) for Kaiser Permanente administrative policies. Conducts billing research & works w/ Accounting, Purchasing, Receiving & vendors. Conducts income/expense analysis & general ledger coding
Coordinates work flow to ensure timely processing of pre-renewal packets, renewals & rate requests. Acts as primary resource for temporary personnel assisting w/ processing of pre-renewal packets, renewals & rate requests
Extracts, formats, prepares & distributes special reports. Develops & maintains on-going reports. Generate a variety of reports & statistical information in support of line of business
Makes recommendations to Account Team Leaders to streamline current processes to improve effectiveness, efficiency & verify cost savings in the department. Discusses resolution w/ appropriate department personnel or supervisors. Screens, researches & provides data for customer complaint resolution. Implements changes
Generates a variety of correspondence in relation to lines of business. Creates custom letters for mailing using word processing applications. Coordinates special mailings. Ensures that employee brochures are being processed in a timely manner. Prepares contract packages for transmittal to contact administration for new group, renewing groups & groups requesting changes. Copies, distributes & mails contracts in accordance w/ established procedures, meeting the monthly deadline established for each group. Receives, opens, prioritized & distributes incoming mail. Proofreads all materials to ensure error-free products. Arranges for duplication of collateral materials. Assembles & mails enrollment information to potential & existing groups
Performs other duties as assigned to support the team environment, e.g. sending facsimiles, coordinating travel arrangements, & other related duties as required. Assists in the coordination of special events by arranging for & setting up conference rooms, confirming attendance w/ clients, & preparing handouts. Facilitates field interaction for potential groups via meeting arrangements. Provides open enrollment support, benefit fair coverage, etc
Two (2) years of work experience in sales and marketing, finance, computer systems or health benefits industry, to include at least one (1) year of which is within a Sales or Marketing area: analysis of products, services or processes, computer support, administrative support, and customer support activities

Sales Support Associate Resume Examples & Samples

Founded in 1972, SAP is the world´s leading provider of enterprise applications, analytics, and mobility with over 170,000 customers around the world. SAP is currently seeking Sales Support Associate
Process & Tool
University degree or comparable experience
English Level 2: Conversational (Able to understand and formulate verbal and written communication)

Sales Support Associate Resume Examples & Samples

Being the first point of contact (hotline and email) on all inbound post-application enquiries for mortgage brokers relating to their clients application
Liaising with external business partners and/or internal departments to ensure escalation and follow up of enquiries or complaints where you are unable to provide first call / email resolution
Coaching brokers on using the self-servicing capabilities via online tracking
Assisting brokers with enquiries related to policy, process and product
Recommend escalation and prioritisation of applications outside of acceptable turnaround times, or of commercial significance / broker relationship
Execute the Third Party Journey and Experience including proactive outbound engagement with dormant brokers to promote our products and value proposition
Provide insight and feedback so our sales team can use to improve efficiencies, broker engagement and education
Assist the business in being able to satisfactorily meet all risk, compliance, audit and quality requirements

Sales Support Associate Resume Examples & Samples

Monitor and respond to any incomplete IO’s returned from Order Entry team; complete IO when able or route appropriately to sales reps to resolve issues
Handle price changes and update production methods or other general information on existing orders within Adit
Monitor AdWatch production system and reports for missing advertising materials, late proof return from creative or late release of advertising material, and follow-up with advertisers, creative department, and sales team as needed
Cooperate in accomplishing all division goals as directed by Manager
May be responsible for managing and supporting white glove accounts, which require meticulous attention to detail and have substantial revenue accountability
Duties include, but are not limited to the following list and the employee may be ask to perform other duties as needed to meet company objectives
Prefer one to two years of newspaper or media environment. Specifically in advertising, billing and or print production
Requires 1 year order entry/billing experience
Occasional overtime required with Manager Approval

Sales Support Associate Annuity Sales Resume Examples & Samples

Provides administrative support to the annuity Individual Markets, and
Retirement Solutions Department. This includes but is not limited to, typing correspondence, coordinating mailings, maintaining / ordering office supplies, providing phone coverage, etc
Prepares Sales and other reports using proprietary industry-specific software, including Sales Force, Cannex, and Wink
Performs various calculations (e.g., 72Q and 72T) and provide basic illustrations for both Variable and Fixed annuity products on demand
Answer calls from 800 line and provide answers for questions, which include
/not limited to, Illustration requests, VA and fixed product questions, paperwork inquiries, NIGO solutions, subaccount info, fixed product inquiries, any and all type questions regarding Guardian annuities / Annuity related issues
Accepts and processes sales literature/fulfillment requests
Creates and updates miscellaneous department reports using spreadsheet, presentation and database software and equipment
Design/maintains various sales reports, product lists, and miscellaneous reports
Assists department manager(s) on various ad hoc projects
Some knowledge of variable annuities and basic knowledge of mutual funds is a big plus
Working knowledge of MS Word, Excel, Access and PowerPoint
Ability to work within a TEAM CULTURE a must, despite a good deal of individual work
1 to 3 years related administrative experience, financial service experience preferred

Sales Support Associate Intern Resume Examples & Samples

Support the Sales Directors and Operations Leader to conduct opportunity reviews
Support the Sales Directors to prepare for and conduct Business Reviews with Executive Management
Complete detailed analysis of market attractiveness factors and perform propensity analysis to identify target micro-verticals and target accounts
Perform territory modeling and organizational design modeling to optimize the deployment of sales resources
Perform sales performance research to identify areas for improvement in the sales methodology and its execution
Assist the sales enablement teams with the design, build and rollout of sales skill development programmes
Work with Oracle Insight to produce customer-specific business case and investment appraisals
Prepare useful and insightful content for sales presentations for Sales Directors and Sales representatives

Sales Support Associate Resume Examples & Samples

Is responsible for supporting sales in client relationship management. This involves research, mapping, prospecting, meeting setup, client follow up and servicing
Delivery of high quality client service with an excellent attention to detail
Set up conference calls with clients
Maintenance of CRM systems
Updating standard sales materials (presentations etc.)
Send periodical materials to clients (performance updates etc.)
Responsible for client reporting
Taking responsibility for standard client queries, delegating as appropriate to internal teams, monitoring progress to resolution and ensuring that responses are timely and of a high quality
Participate pro-actively to the local sales effort
Help to create competitor analysis
Gather market information on FOF’s and client “buy lists”
Updating client plans
Taking care of account planning
Participate in the EMEA wide sales support initiatives and cooperation
Excellent organizational skills with a proven ability to prioritize effectively
Genuine interest in the investment industry
Proficiency in Microsoft office programs
Language skills: fluent English and at least one Nordic language with a preference for Swedish in combination with Finnish or Danish

Sales Support Associate / VP Resume Examples & Samples

Maintaining relationships with existing clients through the delivery of high quality client service with an excellent attention to detail
Plan and host client meetings
Taking responsibility for client queries, delegating as appropriate to internal teams, monitoring progress to resolution and ensuring that responses are timely and of a high quality
Development of new sales activities together with sales and strong liaison with marketing
Work with local marketing on events and roadshows
Create competitor analysis
Help with international coordination within the Nordic sales support group
Administration of internal reporting and client related information gathering
Act as a central point of contact for sales related activities
Participate and drive the EMEA wide sales support initiatives and cooperation
Support the Head of Retail Nordics/Netherlands from a senior MI perspective
Coach and guide the junior team members
Act as the main point of contact for Tier 3 clients, being able implement the whole sales process from start to end
Chair the sales calls and own the agenda for the sales calls
Excellent organizational and project management skills with a proven ability to prioritize effectively
Superior attention to detail and ability to manage multiple tasks to tight deadlines
A broad understanding of the investment industry and competitive landscape
Language skills: fluent English and at least one Nordic language with a preference for a Swedish in combination with Finnish or Danish

Sales Support Associate Resume Examples & Samples

Minimum of six months of experience in retail sales or shipping/stockroom
Demonstrated ability to meet or exceed performance standards
An essential function of the job is the ability to move about in a store including standing,

Senior Sales Support Associate Resume Examples & Samples

The candidate should possess excellent interpersonal skills, show initiative, dependability, and a high level of motivation
Excellent organizational skills and superior proofreading capabilities
Superior proficiency with Microsoft Office and Lotus Notes
Series 6 or 7 licensed preferred

Sales Support Associate Resume Examples & Samples

Enter all aspects of a campaign into multiple advertising sales systems
Manage the trafficking, reconciliation and optimization of all cable television campaigns in Wide Orbit or other cable traffic system
Assist with creating holistic advertising campaigns with the ability to manipulate and calculate pricing structures utilizing CPM (cost per thousand), CPC (cost per click), cost per spot, etc
Enter and maintain customer data in an order management system (OMS) or customer relationship management system (CRM)
Advise/consult with internal departments regarding ad inventory, forecasting, and sell through rates
Prepare reports and information to support customer meetings and internal needs
Compare reporting with third party to confirm campaign reporting is tracking and campaigns are running as contracted
Generate monthly client campaign reports and interpret the results, providing key metrics and campaign recommendations to assist the sales team with client retention
Work closely with VP, Revenue and Account Executives to capture customer needs for execution of campaigns
Leverage tools to support campaign pricing and planning
Support and adhere to revenue operational processes, policies, procedures and standards of performance
Process customer credit requests (i.e., review against agreed limits) and report status to account executives
Liaise with internal teams regarding planning and prioritization to assist in execution of the campaigns
Work collaboratively with Account Executives to recommend campaign modifications for optimal results
Collaborate with billing team to resolve monthly invoicing queries
Maintain master inventory avails and sponsorship calendar
Must be savvy and have excellent analytical and problem solving skills
Bachelor's degree or equivalent years of experience in related field
1 - 3 years' experience in sales environment preferred
General knowledge of third party ad serving solutions as well as rich media technologies, including impression and click through tracking pixels
Experience with web analytics, e.g., Omniture, comScore, Quantcast, Google Analytics preferred
Experience with television trafficking systems (i.e. WideOrbit, etc)
Experience with ad serving technology preferred
Salesforce.com, Doubleclick, Nielsen and broadcast ratings a plus

Sales Support Associate Resume Examples & Samples

Monitor and manage pricing request email inboxes for all sales regions
Execute lead allocation and account assignment protocols for all pricing opportunities
Research and assist in the resolution of channel conflicts between affected parties
Complete Opportunity set-up process for each pricing request using internal CRM systems and applicable databases and tools to enable the Sales Team to generate timely bid responses
Provides the technical analysis and input to qualify and prepare responses to Request For Qualifications and Request For Proposals
Assist RETAIL Sales team in maintaining the accuracy and data quality in the internal CRM system
Provide assistance in the pre-sales process, developing sales call presentation materials, assisting in the preparation of RFP responses, helping compile data for large transactions, helping coordinate aggregation bids, etc
0-2 years of industry (retail electricity) experience preferred

Administrative Sales Support Associate Resume Examples & Samples

80% Answer incoming calls from dairy sales team, farm customers, etc. and determine/execute most effective solution for efficient communication response, including
Routing calls to appropriate internal departments (operations, credit, etc.) for immediate assistance
Taking messages, providing pertinent information and recommending next communication steps to recipients
Effectively prioritizing communication to/from strategic and core customers
Answering questions/providing internal process support (Chrome River, Runzheimer’s, etc.) for key employees
Responding to messages/communicating on behalf of dairy sales team members
Utilizing technology to gain efficiency in communication
20% General support of sales team to aid in effective communication—i.e. searching for information, assisting with problem-solving, accessing existing information for internal/external assistance, identifying resources, searching for new communication solutions, etc
3+ years of administrative experience
Ability to manage and organize priorities
Ability to communicate effectively with diverse population
Must be flexible and exhibit positive attitude
Strong MS Office experience
High School Diploma/GED equivalent
May require to work overtime
Thrives in finding new challenges in an ever changing environment
Knowledge of the business
Agricultural Background
B.S. or B.A

Sales Support Associate, Serengeti Resume Examples & Samples

Partner with Serengeti Sales Consultants to drive performance and pipeline growth in assigned territories
Assist in managing opportunities as they continue to move through the pipeline
Drive new leads, contacts and prospects into the pipeline yielding a minimum of 1X pipeline to annual quota ratio
Aid in the closing of new opportunities by following up and ensuring all due diligence is completed
Interact with other Serengeti departments and Thomson Reuters companies, when necessary, to ensure success on individual opportunities and the overall sales process
Manage and file important sales documents (NDA’s, executed Tracker Agreements, etc.)
Provide law firm checks, references and other due diligence required during the sales process in support of the sales teams
Analyze and help execute Requests For Proposals
Customer first:customer-centric mentality
Integrity: operates honestly and with high standard of ethics
Positive attitude: enthusiasm, energy, passion, curiosity. Open and adaptable to change
Bachelor’s degree or equivalent work experience required
JD preferred
2 or more years work experience in a sales environment
Demonstrated competency in MS Office Applications and CRM tools
Demonstrated lead-gen, time management and organizational skills

Sales Support Associate Resume Examples & Samples

Receive requests for product information and illustrations from producers via telephone, fax, and email
Compile appropriate and accurate illustrations based on the discussion with the producer and knowledge of the competitive insurance environment. Ensure all illustrations are quality checked prior to sending to producers. Expectation is for 99% accuracy. All illustrations need to be handled as quickly as possible. Service levels require that requests will be turned around in a maximum of 2 – 4 hours (and in by 3:00, out by 5:00)
Maintain detailed product and financial knowledge on all carriers
Maintain proficiency and a working knowledge of the carrier software packages
Serve as the Point of contact for distribution of forms, etc
Proactively contact agents to demonstrate CrumpLifeInsurance.com functions (Quoting Engines, Forms Now, Life Solutions, etc.) and generate application opportunities
Excellent telephone communication skills to include customer service, professionalism, and the ability to discuss and determine the most appropriate illustrations to run
Experience in the insurance product industry with proven proficiency in product and industry knowledge preferred
Four year college degree in business preferred or a related field or equivalent combination of education and relevant experience INDBBTINS

Sales Support Associate Resume Examples & Samples

Understanding of the designated market along with relevant industry experience
Well organised and able to work effectively when faced with deadlines
Keen eye for detail and accuracy
Practical regulatory knowledge – ensuring that sales materials are always legally and ethically compliant in all channels / regions

Sales Support Associate Resume Examples & Samples

Provide customer service according to defined standards. Respond to and resolve issues/problems, order replacement parts/products, and arrange service calls for internal and external technicians. Follow up with customers after service to ensure customers satisfaction, and address/resolve customer concerns (e.g. prepare and distribute letters of apology as required). Issue credit cheques, gift cards to customers to cover loss claims. Advise Manager/Group Leader of escalated concerns/issues
Generate sales revenue by utilizing professional sales techniques for HomeCentral accessories (e.g. vacuum cleaner bags), services, warranty and scheduled maintenance. Assess customer needs, match repair products and services to needs, and sell add-on sales
Complete and maintain all related documentation, including calculations/costing for determining appropriate remuneration for customer, e.g. payment towards purchase and replacement unit, service orders, records of call, etc. in accordance with Sears polices/procedures
Maintain sales floor according to standards, including maintaining a neat and tidy sales floor/counter, ensuring merchandise is appropriately stocked, cashing out the register, etc
One year program in Business Administration
Demonstrated verbal and written communications skills

Sales Support Associate Resume Examples & Samples

1 year of experience in retail store freight flow logistics
Experience in customer service role
Experience working in a fast paced, dynamic retail environment

Sales Support Associate Resume Examples & Samples

Experience with International Customers is a PLUS
Create and maintain customer accounts via phone support and data order entry of all phone, fax and email orders
Work with Field Sales to obtain and verify delivered orders
Ensure accuracy by communicating with Field Sales about any question or discrepancy
Serve as the primary contact for Field Sales, distributors, and hospitals with 100% accuracy and satisfaction in a timely manner and in accordance with company guidelines
Process loaner set inventory daily, and verify accuracy with every set that ships
Process consignment inventory upon receiving necessary approvals, and verify accuracy with every item and set that ships
Coordinate movement of inventory in the field when requested and approved
Provide reports of Field Sales and distributor consignment inventory as requested
Initiate RMA’s and product complaints in a timely manner
Communicate any and all product concerns to Manager, Quality, Accounting, and Product Development Management as necessary
Follow all procedures outlined in Globus Medical’s Quality Policy and Employee Handbook to ensure total conformity with the FDA and other government agencies
Other special projects and duties as assigned
Assist Shipping Dept. as needed, possibly daily
Required to work some evenings and weekends, as requested
College degree is preferred, will consider an equivalent relevant business experience and education in lieu of degree
Experience with International Customers is a PLUS
2 years of previous experience in a fast paced Sales, Accounting or Customer Service environment
Advanced computer skills with particular strength in MS Office, Excel. Should have proven ability to learn new technologies
A high level of attention to detail
A high level of professional conduct and work ethic
Proven problem resolution skills in customer relationship management, pricing, quality, P.O.’s, billing, returns, credits, shipping, etc
Analytical skills and a mathematical aptitude with organized multitasking abilities
Must be able to lift up to 50lbs. This position requires the candidate to have the ability to lift sets, pull and push carts, load sets, bend, and reach etc

Sales Support Associate Resume Examples & Samples

Manage correspondence between sales team, production control, and customer regarding order logistics
Communicate necessary SAP revisions to the order entry team; ensure orders are entered correctly in SAP
Purchase order review and approval in SAP
Monitor customer accounts for expedites, deferrals, order trends, etc
Providing data and reports to assist sales team
Send weekly open order reports to the customer and update customer portals
Light travel for client meetings with sales representative(s)
3-5 years of sales support experience

Sales Support Associate Resume Examples & Samples

Provides a personalized service and builds relationships with customers
Communicates service or rate changes, notable trends, policies and other relevant information to assigned accounts
Assists with rate negotiations

Sales Support Associate Resume Examples & Samples

Serve as initial point of contact for energy brokers/D2D partners, CRM administration, enrollment rejects, and processing issues
Responsible for agent badging/onboarding process for residential D2D program
Perform initial audit of individual sales, bill copy reviews, historical usage, and commission adders
Assist with the recruitment, vetting, and implementation of new broker prospects
Perform UAT testing for new system releases and new product/process implementations
Analyze KPI reporting to identify sales performance trends and conduct gap analysis
Conduct quality evaluations and customer satisfaction surveys
Establish and maintain effective relationship with multiple broker/vendor partners and their signing agents
Perform ad hoc duties as assigned
Minimum of two (2) to five (5) years’ experience in customer acquisition sales, relationship management and/or the Energy Industry required

Sales Support Associate Resume Examples & Samples

Take incoming calls and provide information to callers or transfer call to appropriate individuals
Ensure computer entries are maintained and up-to-date
Interface with sales staff on support needs
Compiles statistical data on sales status
Analaystical Skills
Microsoft Office including experience with Excel

Sales Support Associate Resume Examples & Samples

Support for RSM’s
Processing customer orders on the Oracle Order Processing system
Preparation of quotations, managing day-to-day correspondence and enquiries
Responding to customer enquiries for consumable sales
Telephone liaison with customers
Internal liaison with production for deliveries and finance for payment issues
Maintain and update accurate sales database information using the CRM (Customer Relationship Management) database (Microsoft Dynamics)
Assist other team members during busy periods or holiday absence
Fluent (native level) in written and spoken business German and English
Previous experience in a customer support environment, with customer facing element in busy sales dept. essential
Ability to remain calm, accurate and flexible in a pressurized environment
Highly organized with the ability to work with the minimum amount of supervision
Keyboard (touch typist) and computer skills (MS Office, Oracle, Dynamics)
Additional language skills would be an advantage
Support within an engineering/technical dept. a plus
Experience using CRM databases

Sales Support Associate Resume Examples & Samples

2+ year(s) of Customer Service/Inside Sales preferred
General welding supplies knowledge a plus
Proficiency with Microsoft Office and ERP system fluency
Positive can-do attitude and a team player

Sales Support Associate Resume Examples & Samples

Support for Customer Service Manager, Customer Sales Support Representatives and Regional Sales Managers
Preparation of quotations and covering emails
Liaise with production dept. for delivery dates
Liaise with finance dept. for payment issues
Maintain and update accurate sales database information using the CRM (Dynamics)
Fluent in written and spoken business English is essential
Previous customer facing role(s) in a busy sales department is essential
Highly organised individual able to work with the minimum amount of supervision
Keyboard (touch typist) and computer skills (MS Office, Sage, Dynamics)
Additional language skills would be an advantage, preferably German, French or Italian
Experience using Customer Relationship Management (CRM) databases

Sales Support Associate Resume Examples & Samples

Development of new profitable business opportunities. Aim to get new business on board
Focus on company’s revenue generation through volumes. Regular analysis of customers with respect to profitability. Be part of the unit sales team to build high performing and efficient organisation following appropriate corporate governance standards
Delivering a comprehensive BCO strategy
Establish strong relationships with Customer and ensure high level of service standards
Manage internal stakeholders to ensure high customer satisfaction
Regularly review the competitive scenario in the local market and identify opportunities for future growth potential
Continuously review the market for new business opportunities and activities
Commercial mind-set & understanding of the local market in Dadri/North India
Strong understanding of CFS Operations
Sound Knowledge of Dadri / North India's EXIM business, fluent with shipping/ logistics/ CFS business

Client & Sales Support Associate Resume Examples & Samples

University degree in Finance or Business administration
People Developer
Proactivity to asume operational tasks
Good financial acumen and financial analysis and diagnosis skills
Excellent leadership, communication (written and oral) and interpersonal skill

Sales Support Associate Resume Examples & Samples

Liaises between the partner and sales organization
Strong understanding of current processes and procedures and may identify opportunities for improvement
Completes a wide range of tasks and assignments
Analyzes information to select appropriate options from defined alternatives
Anticipates problems and recognizes when to deviate from standard practices

Sales Support Associate Resume Examples & Samples

Demonstrated Proficiency with and accuracy in using MS Office, including Word, Excel, PowerPoint, Access, and Outlook
Ability to work scheduled and unscheduled overtime
Must have the ability to provide documentation verifying legal work status
Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries
Ability to understand and comply with MRC Global guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines

Sales Support Associate Resume Examples & Samples

Provide leasing support to a large number of independent Dealers, Field Sales, Branches, District, and Customer support personnel (CIC, POC)
Handle inbound inquiries by phone and e-mail on various questions and matters related to proposed, new, and existing leases in the portfolio, Resolve all inquires and matters related to the enrollment, pricing/fees, and usage of the Postage Finance and Insurance product lines
Clearly understand and be able to promote the features, benefits, and value proposition of our MailFinance products -- Lease Financing, neoFunds/TotalFunds, and MailProtect
Be able to respond to a high, daily volume of phone calls and e-mail inquiries from our sales partners and customers to drive new business and resolve issues
Work closely with the MailFinance Regional Leasing Managers, Quotes, and Lease Operations teams to provide sales and product support, and resolve issues
Be an ambassador of MailFinance in all interactions with Neopost USA Marketing, Sales, NeoDirect, and Operations
Be able to take ownership and accountability to work with MailFinance's partners in sales, marketing, legal, finance, postage administration, customer service, and operations to resolve issues in the best interests of MailFinance and Neopost USA
Develop and maintain excellent relationships with our sales partners in the Branch, Company Owned Dealer, and Independent Dealer Channels
Develop and maintain excellent relationships with our operations partners in the lease operations, customer service operations, and postage administration teams
Endorse, support, and implement all company policies and programs as presented
Demonstrate Neopost's six key behaviors: Accountable, Adaptable, Communicative, Customer Centric, Knowledgeable, and Team Oriented
4 years industry related experience (e.g. financial services, leasing, payments, insurance)
4 years inside sales/marketing experience or sales/customer service experience
Demonstrated ability to work well in a high-volume business environment
Demonstrated ability providing solutions to sales professionals and/or customers to matters focused on driving sales/revenue and/or solving issues
Consistent track record of solid performance reviews (for internal candidates)
Strong computer, interpersonal, time management and organizational skills
Proficient using Microsoft Word, Excel and PowerPoint
Demonstrates the necessary skills relative to compliance with Neopost USA policies and procedures as outlined in the Company Procedures

Sales Support Associate Resume Examples & Samples

0-1 year of directly relevant work experience
Project Management and problem solving skills
Business knowledge of Sales, Business Development, and Financial Analysis

Sales Support Associate Resume Examples & Samples

Bachelor of arts or science
Candidates with demonstrated applicable administrative and/or sales support experience will be given preferred consideration
A demonstrated ability to manage multiple projects simultaneously while being able to balance time across multiple stakeholders
Experience with SFDC preferred
An ability to initiate tasks and responsibilities with a proactive approach
Ability to work cross-functionally within the organization in order to achieve desired outcomes
Strong communication skills to coordinate across a multi-functional organization while keeping Sales Executives updated on activity progress

Retail Sales Support Associate Resume Examples & Samples

Some/longer experience in a financial services sales support role in the relevant country/segment
Understanding of the sales support process
Some presentation skills, deep PowerPoint and MS office knowledge
Professional experience in sales, sales support or comparable roles

Sales Support Associate Resume Examples & Samples

Help Sales Directors report and manage sales teams to defined KPIs
Review completeness, approve & submit sales account paperwork
Monitor customer accounts
Pull proximity reports for sales personnel
Minimum of 2 years with Microsoft Office software (i.e. MS Word, PowerPoint, Excel)

Sales Support Associate Resume Examples & Samples

Responsible for the overall processing function all pricing adjustments, program changes, product transfers, call tags, RGA's, freight debits and credits
Process invoices/credits based on Company policies and procedures which also includes sorting in preparation for mailing; may adapt procedures or processes to meet the more complex requirements of the position
Enter product registration cards
Prepares monthly inventory reports for management review which also includes reports for distressed inventory
Prepares monthly tracking of dealer transfers for Director of Credit
Process all YPPG employee rebates
Responsible for ensuring all SAP documentation for Central Processing is current and in compliance with established procedures
Collect and prepare sales forecast support data
Responsible for training new hires in Central Processing Associate 1 keypunching position
Advanced data entry skills
Advanced knowledge of MS Office Programs (Word, Excel, Access, Outlook)Ability to work independently as well as within a team environment
Ability to communicate effectively with diverse group of people including senior level management
Minimum of one year of related work experience

Sales Support Associate Resume Examples & Samples

Full-Time Position working 40 hours per week
Minimum 1-year experience in customer service field
Associate’s or bachelor’s degree or related field or equivalent experience
Strong computer skills including MS Office Suite (Microsoft Word, Excel and PowerPoint)
Proven ability to build relationships; excellent customer service skills
Well organized with excellent follow through
Ability to prioritize and handle multiple tasks effectively
Ability to interface with personnel at all levels directly
Ability to exercise discretion and independent judgment
Strong attention to detail, with a commitment to high quality work
Excellent note taking skills
Competent at understanding company policies and procedures
Aptitude for learning quickly

Sales Support Associate Resume Examples & Samples

2-5 years experience in a related field
Must have the ability to calculate figures related to the advertising rate packages
Proficient use of Microsoft Office (Excel, Word, Outlook)
Communicate and work as a team player both internally and externally

Sales Support Associate Resume Examples & Samples

Provide assistance and support during all stages of the sales process, from initial contact to final delivery
Collaborate with service providers, vendors, operations personnel & other corporate personnel to guarantee quality results
Utilize Logistics knowledge and communicate with delivery companies
Order Support: Place, track, coordinate rush orders. Facilitate returns and transfers
Maintain customer pricing records to ensure accurate invoicing
Serve as the secondary resource for A/P & A/R invoice resolutions & payment discrepancies
Extract sales data to prepare advanced reporting such as: month end & sales variance reports, commission data, etc. Utilize MS Outlook, Word, Excel & PowerPoint to create reports, presentations & customer correspondence
Manage business cash drivers and compliance metrics
Five years in fast-paced sales support role
Advanced Microsoft Word, Excel, PowerPoint and Outlook competencies
No immigration sponsorship is offered
Ability to pass pre-employment drug screen and background check
Advanced excel (formatting, formulas, pivot tables, macros)
Experience with SharePoint, MS Dynamics CRM and HRIS system SAP
Experience in industry sectors such as: chemicals, power, metals, paper, commodity products
Must be analytical, deadline driven, detail orientated and possess strong critical thinking and decision making skills
Self-motivated, able to prioritize and multi-task while maintaining a high level of confidentiality
Must be skilled at being impactful without authority
Professional and positive customer service-driven approach
Superb interpersonal written and verbal communication skills
Ability to develop & enhance business relationships daily as a customer/supplier liaison
Ability to multi task and prioritize, excellent organization skills and sense of urgency
Must take ownership of workload, problem solve and make decisions independently based on policy and customer needs
Outstanding time management skills, with proven ability to accomplish numerous tasks and changing priorities in effective and timely manner, demonstrated ability to execute on short-term, deadline-driven tasks daily, as well as important long-term
Sound judgment, maturity and the ability to handle sensitive and confidential information with discretion
A strong work ethic, with a willingness to be flexible and do whatever it takes to get the job done
Expected to work collaboratively in a team environment and willing to be a contributing member of a team
Must be reliable and consistent in attendance

Senior Sales Support Associate Resume Examples & Samples

Act as a team lead
Monitor and manage with minimal guidance the pricing request email inboxes for all sales regions
Research and take a leadership role in the resolution of channel conflicts between affected parties using strong communications skills both written and verbal
Assist Retail Sales team in maintaining the accuracy and data quality in the internal CRM system
Research and execute lead allocation and account assignment protocols for all pricing opportunities to insure downstream data integrity
Provides the technical analysis and input to qualify and prepare responses to Request for Qualifications and Request for Proposals
Provide service for Third Party Intermediaries in relation to general information and services requests
Complete Opportunity set-up process for each pricing request using internal CRM system and applicable databases and tools to enable the Sales Team to generate timely bid responses
Help to identify and develop effective processes improvements
Train new employees
Ability to handle multiple assignments on a timely basis with a high degree of accuracy
Ability to use personal computer, calculator, etc
5-7 years of relevant experience
2-3 years of industry (retail electricity) experience preferred

Inside Sales Support Associate Resume Examples & Samples

Direct support for the sales group located in Houston, TX which entails activities including sales call follow-up, pre-call planning, coordination of sales reporting, competitive intelligence research and reporting and up-dating solicitation lists
Some direct contact with customers is anticipated, as required to facilitate the foregoing basic duties in the sales office support environment
Will work with potential customers directly to gather and aggregate specific fuel use requirements and profiles
Assists Sales Department in the establishment and coordination of customer meetings
Create and maintain major industrial account profile list
Provides priorities for active proposals to regional proposal coordinator
Manages tracking system for upcoming RFP's, RFQ's, RFI's and status of completed proposals
Coordinate and maintain weekly “sales deal” tracking status system
Navigates Web to obtain information about customers to be incorporated into sales and proposal content
Schedule and manage meetings and conflicts on calendars; answer and screen telephone calls, take messages, monitors voicemail; process daily incoming and out-going mail
Approves and reconciles expense reports following the company expense policy in Concur system
Create and manage all aspects of travel arrangements; reconcile expense accounts; approve and process payments
The position is based in Houston, TX; occasional travel may be required
Other duties will be developed in collaboration with other regional sales personnel as needed and as the organization and business develops in the future

Sales Support Associate Resume Examples & Samples

Provides support for account set-up and account maintenance (particularly as it applies to the ERP system) to ensure accurate customer data and a continuous flow of sales and services
Maintains customer OTD performance metrics and reports results to leadership
Monitors and resolves open orders on a daily basis
Align, manage, and report customer KPI’s to confirm internal measures match external measures for OTD performance
Provide Account Support through communication, technical skills, and problem resolution, all of which includes but is not limited discussing current/potential problems, identifying proper
Generates reports (e.g., open orders, sales history) to assist sales team in identifying and resolving customer concerns
Reviews and updates knowledge base to ensure proper information is available at all times
Provides support for account set-up and maintenance to ensure accurate customer data and a continuous flow of sales and services
Assists Accounts Receivable in resolving debit memos and other billing issues
Interfaces with internal and external customers to determine the support level
Seeks out opportunities to standardize processes and use Lean tools to reduce waste and focus on value-add and required non-value add activities
Provide account support through communication, technical skills and problem resolution
Assist in resolving EDI (Electronic Data Interchange) errors to ensure timely processing of customer orders
Associate's degree in business or in lieu of degree, 5 years of work experience in
Minimum of 3 years of experience in customer relations or sales required
Proficiency in Excel and various Microsoft applications required
Must have the ability to operate in a LEAN office environment, utilize LEAN tools, and identify improvement areas
Demonstrated experience and success working in a fast paced, matrix environment satisfying multiple customers required
Prefer automotive industry knowledge
Prefer experience using BAAN
Proven analytical problem solving skills
Prefer Continuous Improvement experience
Must be in a commutable distance to facility or willing to self-relocate
Position not eligible for VA/VN assignment

Sales Support Associate Resume Examples & Samples

Support West Coast Sales Team in providing market intelligence on investment and industry trends
Assist Sales Team in representing QMa in critical relationships with major clients and consultants
Provide post-conference follow up as indicated by team
Coordinate presentation books and distribution for offsite meetings
Responsible for managing and maintain monthly sales forecast
3-5 years experience in a financial institution within Sales, Marketing, or Client Services
Series 7 & 63 preferred
Asset Management experience preferred
Strong project management, organizational, and problem solving skills
Ability to multi-task, thrive in a deadline driven environment with a proven commitment to turning in consistently high quality work
Strong work ethic, with a high level of integrity, energy and flexibility
Strong Microsoft Office skills, expert in PowerPoint
Technical understanding of quantitative investing
Excellent communication and presentation skills with an ability to relate to professionals at various levels within the firm, client organization and pension consultants
A self-starter with the ability to work independently. At the same time, he/she needs to be able to contribute to a collegial and team oriented firm

Sales Support Associate Resume Examples & Samples

Requires strong administrators support skills (calendaring, meeting planning, travel planning/booking, ordering supplies, and expense report completion)
High proficiency with Outlook, Word, PowerPoint, Excel and Visio
Experience working with SharePoint and Share Drives
Excellent interpersonal, teaming and communications skills with ability to navigate corporate environment through relationship management
Must be able to represent the Bank through phone, written and direct contact with senior management and partners
Must demonstrate a proactive ability to multi-task and prioritize competing priorities with strong problem solving skills
Highly organized, detail oriented and demonstrates a high degree of accuracy
Experience in Corporate Expense Management and Travel Management
Strong diplomacy skills with the ability to maintain confidentiality

Sales Support Associate Resume Examples & Samples

Actively recruit and hire successful candidates for Originator roles
Supervise and mentor Originators in the Branch
Supervise and mentor processors and support staff within a branch
Manage Branch revenue and expenses to meet the Company's objectives
Promote Envoy's products to Real Estate Agents, Home Buyers, other lead sources and all referral sources
Procure new loan applications that result in funded loans
Request and gather relevant information/documents from the borrower to complete the application, its structure and all loan disclosures. This must be done in coordination with processing as well as underwriting
Adhere to all Envoy standards, including, but not limited to production minimums and customer service
Educate borrowers on current offerings and programs for which they qualify
Stay current on personal finance principles in order to offer comprehensive mortgage
advice to clients
Monitor the process and communicate effectively with the borrower and all other parties to the transaction on the status of the loan
Present complete and accurate files to the Processor
Coordinate the flow of information to all concerned parties
Prospect for new loan applications by meeting with and presenting products to
potential referral sources such as realtors, CPAs, financial planners and past clients
Stay current with required continuing education, new products, Freddie Mac and Fannie Mae guidelines, Envoy guidelines and overlays, and HUD guidelines
Maintain contact with past clients to promote Envoy's products
Ensure all marketing is performed in a manner that is compliant
Ensure maintenance of a current license to perform Loan Originator duties within their assigned branch
Comply with local, state and federal laws regarding position
Conduct business in an ethical manner and in the best interest of Envoy, with Envoy's
core values in mind
Any additional duties that may be assigned by the Regional Vice President
Must hold State NMLS or obtain applicable State license within 60 days of employment or employment will be terminated
Bachelor Degree or higher preferred
One to three years related Branch Management experience
Demonstrated proficiency in management/motivation of employees
Commitment to high standards and adherence to company policy
Strong organizational, problem solving and analytical skills
Ability to manage priorities and workflow
Proven leadership skills
Ability to make timely and sound decisions
Creative, flexible and a team player
Ability to communicate professionally and effectively in person/phone
Satisfactorily pass background check

Technical Sales Support Associate Resume Examples & Samples

Maintains and establishes industrial customer relationships and grows customer base with targeted Ag accounts
Supports field Sales team and assist with implementing marketing plans for accounts including planning, logistics, promotion, pricing strategies and forecasting
Lead generation and screening
Conducts timely research and analysis as required
Assists Sales and Customer Service late shipment, callbacks, reschedule orders and other support functions as needed during peak order occurrences
Provides information and support to internal functions and external publics such as customers, pricing, logistics, field sales, customer service, credit, production planning and marketing
Represents company at industry events & trade shows
In addition to the responsibilities listed above, other duties may be assigned by your supervisor as dictated by business necessity

Sales Support, Associate Resume Examples & Samples

Broad knowledge of the BlackRock business
Passive investment vehicle usage in the sector
A broad range of asset classes from investment grade fixed income, through equities to alternatives
Support local team coordinate & organise meetings/conference calls with clients and prospects
Maintain the CRM system to ensure that all relevant client information and sales activities are kept up to date
Conduct market research to identify new sales opportunities
Ensure that all regulatory and legal requirements and standards are met personally and within the team
Leverage the organisation as to effectively and efficiently support our clients’ request
Fluency in French, Flemish and English is a must (written and spoken)
Experience in selling and managing relationships with clients; existing network with Belgian and Luxemburg financial institutions is a plus
True team player

Reseller Sales Support Associate Resume Examples & Samples

High School diploma or equivalent experience. Bachelor’s degree preferred
Requires 4-6 years of related experience
Advanced knowledge of company products and services
Advanced customer service skills
Advanced oral and written English communication skills
Advanced problem-solving skills
Ability to handle multiple tasks and priorities

Sales Support Associate Resume Examples & Samples

1-2 years of experience in Quote Support / Customer Support organisation
Siebel, Salesforce, Excel knowledge/experience
Siebel and SFDC expertise
Understanding Equinix products

Annuities Sales Support Associate Resume Examples & Samples

Prepare illustrations, hypotheticals and calculator proposals for FAs and/or Sales personnel
Partner with RSC’s to effectively coordinate territory sales & marketing events, such as client seminars, continuing education meetings and roadshows
Develop and maintain knowledge of Prudential Annuities investment solutions, marketing sales strategies, systems and applications to fully support RSCs’ and external wholesalers’ inquiries
Once licensed, function as a back-up to phone coverage for Inbound Sales Consultants (ISC)
Receive immediate training as well as ongoing coaching and mentoring from experienced members of the sales team in order to equip yourself with the essential sales and leadership skills necessary for success in this role
Work with RSC’s and the Service organization to help resolve service/operational issues
Enjoy the satisfaction and peace of mind that comes with a job where every day is a fresh start with new challenges and possibilities
Grow and develop in the role with the expectation to progress to more senior positions on the Annuities National Sales Desk
BA/BS strongly preferred
Desire and curiosity to learn about annuities and other investment products and services, as well as general investment and securities concepts
Strong level of written and verbal communication skills required to prepare and present sales plans and materials, provide technical information regarding products and services, and develop sales presentations
Ability to multitask and work under time constraints
Self-motivated and team-focused
Flexibility, resourcefulness, tactfulness, and a desire to continuously improve
Emergent sales acumen and the desire/ability to generate sales opportunities. Must be confident, persuasive and credible over the phone and in person
Strong familiarity with computer applications (i.e. Excel, Word, PowerPoint, Outlook, etc.)
FINRA Series 6, 63 and State Insurance license (or able to obtain within 150 days)

100

Sales Support Associate Resume Examples & Samples

Provide customer service according to defined standards. order replacement parts/products.Advise Manager/Group Leader of escalated concerns/issues
Generate sales revenue by utilizing professional sales techniques for Sears Parts and accessories . Assess customer needs, match products , and sell add-on sales
Order Replacement parts using sears systems or engaging other business teams as required
Call CPU customers to advise of order states

101

Sales Support Associate Resume Examples & Samples

Associates degree required. Bachelor’s degree in Marketing, Communications or related field is preferred
At least 1 year of experience or applicable higher education equivalency
Excellent computer skills with Microsoft Suite, including Word, Excel and PowerPoint
Strong ability to create reports, produce and update databases and spreadsheets
Strong communication skills, both written and verbal, to effectively interface with all levels of management, staff, clients and outside business contacts
Maintain confidentiality of client and company information
Ability to work with and meet required deadlines

102

Sales Support Associate Resume Examples & Samples

Minimum 3 years insurance industry, sales administration, customer service or equivalent experience
Active Group Life & Health Insurance License, a plus
Knowledge and understanding of customer service and relationship management concepts preferred
Must be customer focused and resolution oriented
Minimum of 10% travel required

103

Digital Sales Support Associate Resume Examples & Samples

Enter all aspects of a digital campaign into multiple digital advertising sales systems
Assist with creating holistic advertising campaigns with the ability to manipulate and calculate pricing structures utilizing CPM (cost per
Thousand), CPC (cost per click)
Work with agency contacts and/or sales teams to research, write and create sales presentations
Ensure that all elements of advertising campaigns are completed in an accurate and timely manner
Ensure complete and accurate revenue recognition in a variety of billing systems
Prepare reports and information to support customer meetings
Generate monthly client campaign reports and interpret the results, providing key metrics and campaign recommendations to assist the
Sales team with client retention
Work closely with Account Managers and/or Account Executives to capture customer needs for execution of digital campaigns
Leverage digital tools to support digital campaign pricing and planning
Support and adhere to digital revenue operational processes, policies, procedures and standards of performance
Liaise with sales, web production, marketing and analytics regarding planning and prioritization to assist in execution of the campaigns
Work collaboratively with Account Managers and/or the sales team to recommend campaign modifications for optimal results
Cultivate positive professional relationships with clients, vendors and internal teams
Maintain master local inventory avails and sponsorship calendar
Attend sales training and planning meetings
Must be digitally savvy and have excellent analytical and problem solving skills
Excellent organizational skills with ability to successfully manage several projects simultaneously in a deadline oriented environment
Adapt well to constant change, proactive and resourceful, with meticulous attention to detail
Think creatively and work collaboratively
1 - 3 years' experience in digital sales environment preferred
Familiarity with Media and Broadcast advertising
Experience with web analytics, e.g., Omniture, Quantcast, Google Analytics preferred
Experience with digital ad serving technology preferred
Experience with Wide Orbit traffic, Salesforce.com, and Doubleclick a plus

104

Inside Sales Support Associate Resume Examples & Samples

BA/BS/MS degree in Marketing, Management, or other Business-related field; Life Science students may be considered as well
0-1 years experience in customer facing or sales role
Competitive selling experience preferred
Experience with SAP CRM desired, but not required
Ability to work in a fast paced, dynamic team environment
Excellent verbal and written communication skills a must
Strong desire to interact directly with customers (via phone, email)
Must have proficient computer skills; experience in use of database S/W applications such as Siebel, and Microsoft Office etc

105

Global Sales Support Associate Resume Examples & Samples

Bachelor's degree or related experience
2 years of experience in an administrative function
Strong communication skills and outstanding PC and software skills, including MS Office
Seamless calendar, travel, and scheduling management skills
Prior international experience

106

Icb-middle East Sales Support, Associate Resume Examples & Samples

Understands the MEA client service model and takes responsibility for delivering to a portfolio of clients a high quality service
Understands client investment strategy to ensure that they can represent them internally and externally
Responsible for client and consultant queries, delegating to appropriate internal teams monitoring progress to resolution and ensuring that responses are timely and of a high quality
Builds and executes service plans for a portfolio of clients and anticipates client issues ahead of time
Partners with Senior Relationship Manager to deepen relationship with clients and to provide access to the full BlackRock platform
Responsible for ensuring client records and activities are kept current on Management Information Systems
Gathers and passes on information from clients to support sales planning/lead generation
Provides support to senior Relationship Managers to prepare materials for client meetings. Including ownership of the compliance process
Manager and document client interactions using the in-house CRM system. Inclusive of meetings and pipeline/flow management
Strong results-focus, process and prioritization skills with professional organizational skills being paramount
Demonstrated aptitude for building service oriented relationships with strong interpersonal skills
Has a good understanding of asset classes and markets including equities, fixed income, and alternatives
Able to analyze client servicing needs and work with BlackRock teams to provide resolution
Strong project management and prioritization skills including the ability to manage a full project lifecycle is essential
Keen interest in geopolitics and drivers of social/economic development in the Middle East
Well-grounded in understanding investment/products and the operational framework in which they exist
An undergraduate degree in Business or Business Finance would be most relevant
Strong IT skills across Microsoft applications
Experience in the Asset / Wealth Management industry
IMC essential
University Graduate; 2:1 with honors
Arabic is a positive (but not essential)

107

Asset Management, Sales Support, Associate Resume Examples & Samples

Coordinate and follow-through on projects related to internal and external client communications, e.g., business status updates, quarterly business reviews, sales training, product updates communications, etc
Assist the head of the National Accounts with administration support, meeting preparations, business reviews, budgeting and P&L management
Responsible for creating and managing reports for business results tracking and measurements, e.g., product placement, sales tracking, etc
Prepare for internal business meeting presentations with senior management and internal partners
Knowledge and experience should include but not be limited to
Minimum 2 years of experience in administration support, business management or sales support in Financial industry
Strategic with good business acumen
Ability to retain composure in a demanding, dynamic and fast moving environment. Breadth of personality necessary to adapt to various environments and a diverse culture
Excellent knowledge of Powerpoint and Excel
Proficient in written and spoken English
Obtained TW SITCA license

108

Inside Sales Support Associate Resume Examples & Samples

Proven Data entry experience
Successful time management and work prioritization
Word and Excel profieciency required
Must Pass a successful background Investigation
OFFIS and Siebel proficiency
Previous work in and inbound or outbound call center preferred
Good Product and Process knowledge
Communication – able to build rapport over the phone with external customers

109

Sales Support Associate Resume Examples & Samples

Co-ordinate with activities of sales to ensure efficient defect free service to all customers the first time every time
To provide after sales support and take ownership of all customer
To take ownership of customer queries, responding to customer mails and ensure that highest customer satisfaction is obtained
Needs to build up the ability to take quoting and other decisions towards customer requests when commercial team is not available
Assist in the relationship development of assigned customers

110

Sales Support Associate Resume Examples & Samples

Perform activities in a manner that will contribute to the achievement of individual objectives
Carry out activities in accordance to the Standard Operating Procedures
Respond to all inquiries in a timely and accurate manner
Coordinate daily work with Process Experts or with the Team Leader/Team Managers
Escalate difficult issues to Process Experts or Team Leader/Supervisor
Make recommendations and suggestions on how to improve processes and procedures
Perform ad hoc tasks as instructed by Superiors
Living the Maersk values
Graduate of any 4 year course
Basic Communication skill
Typing skill
MS Office Packages, especially Excel is an advantage

111

Sales Support Associate Resume Examples & Samples

Undergraduate or graduate student majoring in science or business
Ability to work cooperatively in a team environment
Prior exposure to a laboratory environment
Prior exposure to sales situations
Experience with Microsoft Excel, Word, PowerPoint
Located in the city of the primary account(s) or in Madison
Must be available for a 12 week period during the summer

112

Sales Support Associate Resume Examples & Samples

Minimum 2+ years experience in customer service or related
Frequently types on computer and uses phone. Occasionally moves about to coordinate work
While performing the duties of this job, the employee is regularly required to sit for long periods of time, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear

113

Sales Support Associate Resume Examples & Samples

Assist VP, Sales Director, and 3 National Account managers focusing on the library, educational channels
Support VP, Sales Director in organization and prep for major shows including Sales Conferences, Regionals, Teacher Nights, and account-specific library presentations
Support of National Account Managers will include regular participation in account meetings, sales calls and key presentations such as previews and librarian nights. Prepare sales support materials for Baker and Taylor, Ingram, Follett, including creating and organizing major presentations using PowerPoint, and any materials needed for regular sales calls. Work with various account-specific reports
Attend select educational conferences as needed throughout the year, such as NCTE, TLA, ALA and EBMA, as well as local bookstore teacher nights, and a Fall regional show
Assists with the communication and administrative support with the seasonal edelweiss catalogs around add-on titles, sales comps and related products, as well as setting up custom collections
Coordinates children's event tour city requests from edelweiss and sends to publicity
Sales support efforts involve daily communication and coordination with the marketing team and design departments
Run regular sales reports as well as ad hoc reports as required
Handle special projects in the department as needed including special mailings, distribution of special selling and promotional materials, cover images, etc
Work independently and cover office while sales reps are traveling
Although primary focus is support on the children’s side, to better support National Account rep that handles Follett School Solutions, may attend Adult division seasonal launch and sales conference meetings

114

Contract Sales Support Associate Resume Examples & Samples

First point of customer contact for general inquiries like pricing, products, association contact information, etc
Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquiries
Builds and maintains relationships with customer by providing prompt and accurate service to promote customer loyalty
Collaborates effectively to promote a team environment
Position will evolve into more technical assistance over time
Assist with payments
Assist set up new customers
Assist with contact customers in regards to service

115

Sales Support Associate Resume Examples & Samples

Responsible for the overall processing function which includes all pricing adjustments, program changes, product transfers, call tags, RGA's, freight debits and credits
Process miscellaneous invoices/credits based on Company policies and procedures which includes sorting in preparation of mailing
Validates, enters and maintains access database for consumer rebates
Proven ability to demonstrate effective interpersonal skills
General working knowledge of MS Office Programs (Word, Excel, Access, Outlook)
Ability to work independently as well as within a team environment
Minimum of one year of data entry experience preferred

116

National Account Sales Support Associate Interline Brands Resume Examples & Samples

20%- Run and Create customer support documents for Sales, Sales Management and Customers
5%- Distribute monthly and Quarterly reports to Sales, Sales Management and Customers
5%- Coordinate with Corporate and National Account rollout announcements and supporting documents
25%- Research and analyze customer discrepancies and issues to assist Sales and Sales Management in reaching a customer resolution
25%- Work with other functional departments and manufacturers to coordinate, clarify and/or correct customer opportunities or resolutions in support of the Sales and Sales Management team
20%- Other administrative tasks as required

117

Sales Support Associate Resume Examples & Samples

Proactively support the Sales Managers to build relationships and promote FIL products, services and brand to current and future clients
Respond efficiently to client requests for product information and be proactive to develop potential sales opportunities
Take responsibility for delivering agreed client specific reporting and facilitate an effective sales process by providing selected clients with tailor made information to meet specific needs
Work together with Sales Management and the sales team in organising and delivering large scale national and regional events, including conferences, road shows, workshops and tailored client visits

118

Sales Support Associate Resume Examples & Samples

Works in tandem with Account Executive to assist in resolving specialized claim, member service, or enrollment/billing situations. Acts as liaison between clients, brokers, and HPHC internal departments completing the assignment through to resolution
Develops reports and tracks performance guarantees and various deliverables contractually arranged between HPHC and the customer
Updates Oracle Sales Online and/or any other internal systems on behalf of the team including: quote requests, rate acceptance, account set up, maintaining business contacts, and requesting literature for Brokers or Customers
Coordinates individual requests to track top accounts in membership/size territory, etc. for representative teams. Customizes reports based on business and sales objective for account or sales management
Supports team as system resource for applications and troubleshooting computer issues
Organizes and coordinates open enrollment information for Account Executives including arranging for materials, ensuring coverage, and attending health fairs as needed
Coordinates employer group on sites and attends sales events as support for Account Executive
Supports HPHConnect implementation when needed

119

Sales Support Associate Resume Examples & Samples

Support internal sales management in sales reporting
Focus: Campaigning and Prospecting
Conduct profiling calls to determine scope of business and accuracy of records
Act as national campaign administrator
Manage Focus Firm and Focus 50 lists in PeopleSoft
Assist in prospecting lists
Proactively develop strategies for efficient prospecting
Track campaigning and prospecting efforts
Provide back up support for Boston based role
Focus: Benchmarking and Investment Tools for New Sales
Complete RPAG and Pathfinder requests for the sales desk (targeting 24 hour turnaround)
Manage dispersal of leads that come from external sources
Assist in Investment Comparisons
Track relevant plan information
Routinely contact third party benchmarking desks (LPL, Raymond James, Metlife, RPAG)
Proactively develop strategies to increase efficiencies in benchmarking tools
Provide back up support for Atlanta based role

120

Sales Support Associate Resume Examples & Samples

Quote generation and follow up activities (coordinating with customer or sales team member by phone and/or email)
Provide exceptional customer service to our GE business partners and their customers
Provide services to GE sales and service teams that enable them to attract and serve customers faster, with better quality
Inbound lead routing to sales representatives
Handle incoming customers’ requests, and provide them with the necessary support
Get to know, understand and deliver different customer service processes
Other project support as needed
High School Diploma and/or GED from an accredited school or institution
Minimum of 2 years in similar position with experience engaging with internal and external customers
Strong organizational skills with ability to multi-task
Customer focused: commercial skills and professionalism to interact with internal and external customer
Strong interpersonal and problem solving skills
Experience using SFDC or similar CRM
Self- starter: excited and willing to be start of a “start up” division of commercial operations
Able to work without direct supervision and having “can do” attitude
Be flexible, self-motivated, and enthusiastic in local language

121

Sales Support Associate Interline Brands Resume Examples & Samples

25%- Enter orders for customers assigned to Sales Support which includes, but is not limited to special orders including follow-up, acting as a liaison between sales and other functions such as Deviations, Credit, Bid paperwork, etc
20%- Provide customer support by providing Proofs of Delivery, handling problem orders, monitoring backorder reports making sure items are ordered by the buyers, finding replacements when an item is discontinued and communicating to the sales professional
15%- Manage price changes (BCBI)
15%- Provide SDS sheets for customers
15%- Submit inventory increase/decrease requests to support large customer demands
10%- Other administrative tasks as required

122

Sales Support Associate Resume Examples & Samples

Acquires and maintains in-depth knowledge of the firm’s products and services
Assists with product development initiatives related to bank loan and other investment strategies including new vehicle development and existing vehicle enhancements
Supports regional marketplace communications with language translation as required
Assists with establishing and maintaining relationships with a broad range of institutional clients and distribution partners in Japan, serving as a secondary point of contact with a focus on client retention and asset growth through cross selling. Develops a cross-selling plan and help promote additional investment product sales. Ensures that all service and contractual client requirements are met in accordance with client expectations in terms of timeliness, accuracy and language requirements
Analyzes customer questions, requests and problems; utilizing product and fiduciary knowledge, provide appropriate responses and solutions to clients. Determines when issues/questions requiring highly technical interpretation should be brought to the attention of a more senior level individual
Serves as technical resource to the team, utilizing available resources and a demonstrated ability to handle both standard and non-standard situations through application of systems and product knowledge. This includes knowledge of institutional investment strategies and client investment guidelines as well as analysis and explanation of performance data, attribution and investment characteristics
Responsible for workflow, production and enhancements to client review presentations, client materials and ad-hoc requests, working with other members of the client service team as necessary
Assists with coordinating client meetings in Japan and occasionally in Boston
Coordinates with other areas within Eaton Vance to ensure that high quality and comprehensive client service is provided to all clients, in accordance with defined parameters
Assists the team including general office management such as booking meetings, executes administrative support tasks, prepare hard copy marketing materials for external meetings, coordinate regular mailings to distribution list in addition to ad-hoc or non-routine communications

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Sales Support Associate Resume Samples

The Guide To Resume Tailoring

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15 Sales Support Associate resume templates

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Gnph Sales Support Associate Resume Examples & Samples

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Sales Support Associate Resume Examples & Samples

Sales Support Associate Resume Examples & Samples

Sales Support Associate Resume Examples & Samples

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Sales Support Associate Resume Examples & Samples

Sales Support Associate Resume Examples & Samples

Sales Support Associate Resume Examples & Samples

Sales Support Associate Resume Examples & Samples

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Sales Support Associate Resume Examples & Samples

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