Senior Manager, Technology Resume Samples

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G Gusikowski

Geo

Gusikowski

55607 Glover Points

Philadelphia

+1 (555) 395 5792

55607 Glover Points

Philadelphia

Phone

p +1 (555) 395 5792

Experience Experience

Houston, TX

Senior Manager Technology

Houston, TX

Jast LLC

Houston, TX

Senior Manager Technology

Acts as the business owner for defined work streams on behalf of PCG to drive development, make decisions and coordinate all facets of new technology releases
Focuses on workforce management to accurately capture IT resource capacity involving resources (internal and/or external), processes and practices
Manages the development of the business technology plan for the functional areas
Manages the development of the business technology plan for functional area within Domain
Contributes to and influences the development of standards and changes to systems/applications. Provides technical and business leadership and expertise
Provides direction and input regarding the development of the global business technology plan
Researches and provides insights on innovative solutions to support business practices

Houston, TX

Senior Manager, Technology

Houston, TX

Harvey-Bode

Houston, TX

Senior Manager, Technology

Manage the team to execute test driven development tests in partnership with the software engineers
Manage a team of testing engineers (onshore and offshore) to develop functional and performance automation solutions
Lead the team in analyzing performance test results and develop recommendations for the development
Actively work with the account team to establish strategy for the account
Work across different functional areas and develop partnerships inside and outside of digital team
Leverages project management and/or agile software development methodologies to significantly increase the
Ensure and provide the right level of technical and application support during customer qualifications

present

Boston, MA

Senior Manager, Technology Risk & Controls

Boston, MA

Larkin, Boehm and Hand

present

Boston, MA

Senior Manager, Technology Risk & Controls

present

Manage team focussed on controls assurance including development and delivery of the controls testing program
Coach and mentor Technology Risk Managers on the BTRM team performing risk assessment, controls design and assurance functions, providing feedback on their performance
Promote TDBG technology policies and the Enterprise Technology Risk & Control Framework in methodologies to assess technical risk, identify issues and recommend mitigating controls
Manage and maintain processes for technology risk management services, including risk assessments and controls assurance, specific to infrastructure risk management
Contribute collaboratively in ongoing improvement of the enterprise BTRM practice, including process improvement in TRMIS and ITS groups, and working with governance and standards teams within TRMIS to shape practical and effective technology risk standards and controls
Monitor compliance with control recommendations and report on status and infrastructure risk profiles to ITS leadership on audit and compliance related activities
Prioritize remediation of key controls deficiencies and aligning TRMIS resources to effectively and efficiently service ITS partner lead remedial activity

Education Education

Bachelor’s Degree in Computer Science

University of Southern California

Bachelor’s Degree in Computer Science

Skills Skills

Technical experience in a software development environment including proficiency in HTML and Java-script
Understanding of the benefits and applicability of contemporary UI design, development and testing tools, methods and standards
Writing, maintaining & managing test infrastructure for testing security, performance/scale, usability of software products
Manage the team to execute test driven development tests in partnership with the software engineers
Leverages systems & processes to attract, develop & retain talented individuals
Provides feedback, empowerment and coaching to help others excel in current and future job responsibilities
Creates a trusting work environment where people can realize their full potential
Manage a team of testing engineers (onshore and offshore) to develop functional and performance automation solutions
Lead the team in analyzing performance test results and develop recommendations for the development
Write software that tests the software products in a Test Driven Development Agile environment

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Senior Manager, Technology Resume Examples & Samples

Drives technology solutions to ensure they meet the business needs balanced with a pragmatic and integrated approach to the design of technical solutions
Communicates with appropriate audiences at all levels both internally and to interpret, define and document complex, multi-faceted business requirements and turn them into formal UI specifications
Together with the Development Teams develop and implement a scalable and flexible UI implementation and customization methodology. As part of this responsibility, the successful candidate will be responsible for the UI style guides for internal and external applications
Understand and apply metrics to evaluate the quality of the RJ application design. Conduct user validation sessions and design reviews
In depth understanding of the (enterprise) software lifecycle and the role of UIX/UI design throughout the software life cycle
Introduce new technologies and approaches to solving business problems
More than five years of professional experience in the areas of UIX and UI design in an enterprise software development environment with a minimum of 3 years of management experience
Previous experiencing building a user experience and design team preferred
Technical experience in a software development environment including proficiency in HTML and Java-script
Understanding of the benefits and applicability of contemporary UI design, development and testing tools, methods and standards
Understanding of the Private Wealth Management Lifecycle and how to integrate trading components seamlessly into the lifecycle
Skilled in Vendor Management, Project Management, Enterprise Implementation, and Application Development
Financial services industry experience specifically in Wealth Management highly preferable
B.S. in computer science, MIS or related degree. Cognitive psychology background is highly preferred
Creates a trusting work environment where people can realize their full potential
Builds strategic partnerships within the organization to collaboratively execute business goals
Interacts with others in a way that promotes openness & trust and gives confidence in one’s intentions

Senior Manager, Technology Risk Resume Examples & Samples

Coach and mentor Technology Risk Managers on the BTRM team performing risk assessment, controls design and assurance functions, providing feedback on their performance
Manage work intake and assigning Technology Risk Managers to projects and activities based on resource allocations and skills
Promote TDBG technology policies and the Enterprise Technology Risk & Control Framework in methodologies to assess technical risk, identify issues and recommend mitigating controls
Contribute collaboratively in ongoing improvement of the enterprise BTRM practice, including process improvement in TRMIS and ITS groups, and working with governance and standards teams within TRMIS to shape practical and effective technology risk standards and controls
Monitor compliance with control recommendations and report on status and infrastructure risk profiles to ITS leadership on audit and compliance related activities
Interpret and advise, with expert knowledge on risks, business impacts and matters of security (including vulnerabilities and threat management), compliance/regulatory standards, audit programs and audit findings
Influence internal partners to develop and maintain sustainable information security and risk management controls solutions consistent with TDBG policies, standards and business direction
Manage 3rd party groups and business partners supporting the ITS BTRM team in risk assessment and controls testing services
Contribute to the development, implementation and ongoing management of a comprehensive infrastructure security and compliance controls verification program
Participate in the development and delivery of infrastructure focussed security posture and technology risk reporting, monitoring key trends and proactively identifying improvement options

Senior Manager, Technology Risk & Controls Resume Examples & Samples

Manage team focussed on controls assurance including development and delivery of the controls testing program
Manage and maintain processes for technology risk management services, including risk assessments and controls assurance, specific to infrastructure risk management
Prioritize remediation of key controls deficiencies and aligning TRMIS resources to effectively and efficiently service ITS partner lead remedial activity
Provide liaison with all stakeholder groups including TRMIS, ITS, audit BTRM groups supporting the various lines of business in TDBG
Partner with ITS delivery teams and providing a point of coordination for implementations, changes and compliance verification programs optimizing ITS risk profile
Ensure technology governance methodologies are in place and adhered to for ITS to minimize overall technology risk for TDBG

Senior Manager Technology Resume Examples & Samples

Participate in short and long-term planning sessions with the business partners to implement process improvement
Collaborates with business partners in order to provide technical solutions to meet user needs and influence strategic initiatives
Partners with business leaders to develop an integrated IT and business strategy
Promotes an understanding of IT roles, processes and activities to the business units
Manages the development of the business technology plan for functional area within Domain
Directs the development and implementation of integrated IT initiatives to support the business strategy
Integrates high-quality services at optimal cost across multiple businesses and customers
Directs the development and implementation of technologies to improve the performance of multiple business processes and increase profitability
Manages vendor relationships to maximize value to the business. Negotiates simple to moderately complex contracts
Contributes to and influences the development of standards and changes to systems/applications. Provides technical and business leadership and expertise
Allocates resources (budget and people) and manages the development and delivery of training for internal and external IT users to ensure productive use of existing and new systems
Responsible for having an in depth knowledge and understanding of business processes as they relate to

Senior Manager, Technology Infrastructure Resume Examples & Samples

Responsible for Cole Haan Global Infrastructure, network, security, Wintel team, storage, and backup teams
Vendor Management – service level attainment tracking & reporting as a component of overall governance reporting and IT metrics
Manage appropriate capacity of the services to meet resource supply and demand specific projects
Manage relationships and communications with business partners and key stakeholders
Contribute to process improvement by constantly refining service delivery model based on advancing technology
Direct efforts to create and enhance standards/best practices and drive adoption across the technical team
Convert business requirements into technology requirements
Maintaining operations by utilizing a combination of internal resources as well as external vendors
Maintain committed service levels within defined budget
Responsible for continuous service improvement through coordination and communication between support and business functions
Developing the service strategy for IT Operations services, with annual updates and an updated technology plan in conjunction with Enterprise Architecture
Understand IT service cost drivers and connect cost of service to consumption drivers
IT Infrastructure strategy development and implementation
Leverage existing IT Infrastructure and integrate and exploit new technologies
Leverage technology across value & corporate centers
Develop and maintain an IT Infrastructure Team possessing the required the skills and capabilities
Enhance value & corporate center relationships

Senior Manager, Technology Resume Examples & Samples

Subject matter expert; in-depth knowledge of mobile applications development and services
Provides technical specifications and documentation
Manage communication with business units for new feature requests and ongoing service support
Identify and develop opportunities for creating new and improve existing tools and processes for greater efficiency, higher quality, client satisfaction, and revenues

Senior Manager, Technology Resiliency Resume Examples & Samples

Provide technical leadership by modeling good practice, sharing expertise, assessing the quality of technical configurations and practices, and developing paths to improvement of enterprise resilience
Driving the design and implementation of resilient design patterns and practices at an enterprise level
Partner with key IT Stakeholders (e.g. enterprise systems mgmt., enterprise architecture, etc…) to research and evaluate technologies and technology providers to ensure that high quality and cost effective resilience strategies and products are implemented
Write strategic documents, policy, and procedures in support of IT systems non-functional requirements aligned to resilience goals
Ability to propose, justify, plan, and bring to closure highly complex and large scale information technology projects
Ability to design and implement change management processes, testing procedures, enterprise systems and network monitoring, large scale management technologies, service level agreements, and information assurance measures
Work with groups that vary from highly technical consultants to non-technical personnel and effectively convey issues, organize activities, and translate requirements into clear technical options
Demonstrated ability to articulate depth and breadth of Resiliency concepts and value proposition
Successfully management programs with Transformational Business Impact or Very High Business Risk
Experience in working in both application and infrastructure
Knowledge of relevant technology
Familiarity with ITIL framework and definitions / intents of ITSM capabilities
Knowledge of IT Standards, Methodologies, CMM and audit requirements
Trends in the marketplace/ technology
RBC HR philosophy, principles, direction, policies & guidelines
Talent Management process (recruitment/selection, performance management, performance development/coaching, reward/recognition
Workforce Planning
Job Design
Organization Design

Senior Manager Technology & Processes Resume Examples & Samples

Independently resolve highly complex, multi-faceted problems to meet the business needs of the assigned Lines of Business, by applying advanced operational knowledge and process methodologies to the design of processes, models, and/or systems solutions. This may involve rapid prototyping, with requirements and solutions, developed on an iterative basis that provides interim deliverables until a final production solution is created
Leading the OPI technical team, act as a Project Manager for the implementation of technical solutions developed in-house to address business problems. This involves planning, securing, and scheduling resources, defining business requirements and processes, preparing business case proposals (where applicable), developing testing, conversion, and implementation strategies, developing detailed project plans, monitoring progress against planned objectives, financial review (where applicable), and securing consensus and co-operation from users and senior management
Provide business support to all units globally, including new and existing products, user training, assisting with designing and implementing new processes/systems/models/structures
Continually acquire and enhance knowledge of the Division's business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and rapidly changing technology to be able to provide effective business solutions and services to the end user business lines
Effectively manage and supervise the technical team by setting performance expectations, monitoring performance, and providing performance feedback including the preparation of performance appraisals, and as needed, providing counsel and coaching. This also includes assisting in the recruitment of qualified analysts and development staff
Must have advanced knowledge of many financial markets, financial instruments, ranging from derivative products to foreign exchange, including market conventions and valuation methods, risk management methodologies and models including best practices, performance measurement, current and anticipated regulatory requirements, Back Office processes, and the end-to-end workflows among the Front, Middle, and Back Offices
Must be a creative, self-starting, results-oriented, and a highly motivated individual with excellent analytical skills in order to apply this knowledge to independently resolve complex business problems that are multi-dimensional
Further, the incumbent must be a strong leader with excellent interpersonal, communication, and negotiation skills in order to build consensus and obtain co-operation from both users and senior management. These skills, along with the incumbent's excellent time management and organizational skills will allow the incumbent to successfully engage in multiple multi-disciplinary projects simultaneously
It is desired that the incumbent must also possess a very good understanding of current operational, technology and data management practices, systems/process development techniques, real-time analytical and formal modelling tools, and keep current with rapidly changing technology to effectively work with our Global Wholesale Technology partners to apply technology to the solution of a business problem. This knowledge must also be applied to assist the Director in establishing future technological directions for the division

Senior Manager Technology & Systems Resume Examples & Samples

Understanding, shaping and driving new initiatives to position DMD as a proactive adopter of technology innovations, enabling the business to input into vendor, producer, customer & industry debates such as UHD consumer adoption, IMF research and development, OTT delivery requirements, optimal mezzanine and delivery codecs, EIDR adoption, component mastering strategies, EBU R128 audio requirements etc
Developing and sustaining key relationships and directing the timely and cost-effective delivery of strategic projects, alongside daily operational activity
Determining the specification and introduction of new technical delivery initiatives and liaising with major broadcasters to ensure that levels of expectation are met
Mediating practical resolution to technical issues with delivered materials and liaising internally with operational contacts at all Producer groups
Attending technology events, representing TWDC EMEA and building relationships with key suppliers, and customers at senior level
Taking the lead in communicating effectively with operational and commercial stakeholders on significant, industry-wide technology developments
Acting as the department lead in systems development, and workflow improvement projects including Metadata packaging and delivery and BPM workflow tools
Line Management responsibility for the On-Boarding of all new digital platform partners
Reviewing technical specifications, and building workflows to enable the successful delivery of digital media and metadata requirements via third parties
Significant experience in Post Production, Technology, Digital or TV Distribution
Proven experience of developing and deploying systems, and workflow improvements
Proven experience working with MAM, DAM, MDM, DMS and AQC solutions
Thorough knowledge of XML/JSON technologies and encoding/transcoding for delivery to digital media clients, including metadata delivery requirements
Thorough knowledge of video and audio mastering workflows, plus localisation workflows including knowledge of dubbing, subtitling and re-mastering for local markets
Experience of working directly with iTunes, Google and other digital platforms a strong advantage
Strong commercial, technical and consumer understanding of transactional digital stores
Experience of AGILE, LEAN and SCRUM development methodologies and BPM tools an advantage
Excellent and demonstrable project management experience
Experience of identifying and implementing workflow change improvement both operationally and system level
Understanding of rights management
Ideally educated to degree level or equivalent
Demonstrable management training experience and a team leadership background

Audi Senior Manager, Technology & Innovation Resume Examples & Samples

Business Digitalization Transformation: Lead the development of Audi business digitalization strategy in collaboration with AUDI AG and IT&S management team to seamlessly integrate customer, vehicle and dealer as well as AoA internal processes on all levels
Tech Portfolio Management: Manage overall business technology portfolio prioritization and implementation in alignment with Audi Executive Management
Audi Internet and Extranet Management: Product management and innovation of both portals, evolve functionality, content, and design
Big Data Center of Excellence (COE): Lead development and conceptualization of big data (CoE) in terms of analytical and technical foundation to support AoA strategic objectives
Dealer Digital Readiness Standards: Manage evolution and implementation of dealer digital readiness standards on an ongoing basis. Be responsible for stringent management of annual assessment of dealer network as part of the business fundamental standards bonus
Innovation Management: Establish and drive entrepreneurial innovation culture at Audi of America. Manage innovation program together with senior management
Bachelor’s Degree in Economics, Business, or Technology Management
Master’s Degree (MBA/MS)
Understand business challenges, and is in a position to articulate business requirements and to translate them into technology needs
Recognize opportunities in upcoming technology and translate them into business advantages
Analytical and conceptual thinking—using logic and reason creatively and strategically
Communication—strong interpersonal, verbal and written presentation skills
Computer savvy—skilled in the use of software
Personnel and human resources: knowledge of principles and procedures of personnel recruitment, selection, onboarding, and development
Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, and coordination of people and resources
Influencing, negotiating and leadership skills
Ability to relate to staff at all levels and to persons of different cultures, and to work with all levels of management
Self-directed, with strong ability to prioritize efficiently
Seven to ten years of applicable experience in retail or wholesale business; automotive preferred
Extensive knowledge of business digitalization transformation and technology strategy
Implementation and management of innovation
Detailed understanding of retail and wholesale automotive luxury business
Implementation of strategic business transformation programs
Enterprise technology portfolio management. (Big) data center of excellence management

Senior Manager, Technology Project Resume Examples & Samples

Project management experience in working with critical business systems
Technical project management or software development management
Business analysis and requirements gathering
Client relationship management and communications
Creative and logical problem-solving abilities
Excellent leadership, interpersonal, and team building skills
Ability to multi-task and maintain professional demeanor under pressure
Organization and time management expertise
Familiarity enterprise application integration
Knowledge of real estate industry or technology
Prior experience in Business Intelligence
Experience working with business stakeholders to translate business issues into technology solutions and vice versa
Demonstrated knowledge of technology project risks and strategies for managing and mitigating them
Minimum of 10 years of work experience in IT industry or department
Minimum of 7 years of work experience in leading IT projects
Experience in managing simultaneous complex projects from inception to successful completion

Senior Manager, Technology Risk Services Resume Examples & Samples

Information and Cyber Risk Assessments
Enterprise Application Integrity (EAI)
Identity Access Management (IAM)
Privacy and Data Protection (PDP)
Insider Threat Program
Threat Intelligence Research
Cyber Crisis Management
Cyber Incidence Response Management
Business Continuity/Disaster Recovery
Familiarity with security industry standards (ISO 27001/2, NIST 800 series, Cybersecurity framework, etc.)
Demonstrated ability to write business and technical reports and participate in presentations
Experience in capturing business requirements and converting business requirements into functional and technical
Contribute to engagement planning and ensure that products/deliverables meet contract/work plan specifications
Strong potential for growth and acceptance of additional responsibilities

Senior Manager Technology Resume Examples & Samples

Develops and maintains requirements (templates, processes and deliverables) and ensures all IT and business resources understand their responsibilities in this process
Acts as the business owner for defined work streams on behalf of PCG to drive development, make decisions and coordinate all facets of new technology releases
Remains up to date on key technology, business and industry trends
Minimum of a B.S. in Computer Science, MIS or related degree and ten (10) years of related experience including management or leadership experience or combination of education, training and experience
Experience in the following: project management, enterprise implementation, leadership experience, strategic planning, business acumen
Leverages systems & processes to attract, develop & retain talented individuals

Senior Manager Technology Resume Examples & Samples

Defines, organizes, and launches the CTO Office and builds an organized, repeatable process that achieves the goals of the Office
Defines governing principles to guide information, technology, and solution decision making for the enterprise
Drives IT strategy and solutions to ensure they meet the business needs balanced with a pragmatic and integrated approach to the design of technical solutions
Partners with the technology teams to assess how technologies can best streamline processes and/or add business value
Defines and applies standards for the evaluation and selection of hardware and software product standards in support of the Technology Review Board
Understands and applies enterprise wide thinking to requests for IT investments to ensure appropriateness and fit with broader strategy
Leads projects to successful completion as defined by predetermined project success criteria including those established by the business, capital expenditure and budget requirement
MBA and financial services experience highly preferred

Senior Manager, Technology Resume Examples & Samples

Create plans of action to drive new product wins, revenue and market share growth for the Entegris Microenvironments business unit
Drive engagements with the leading process customers to win next generation BKM’s
Work with account managers to identify, develop, prioritize and close the opportunities using value selling process to lead Discovery and Advocating phases of selling process
Partner with account managers to conduct regular reviews with customers to understand their ongoing and future technical needs as well as their process technology roadmaps
Research competitive product comparisons to support the sales of new and existing products
Oversee customer evaluations to ensure sharp execution so benefits of the results are aligned with customer buying motives and presented in a professional manner
Take the lead in resolving product issues, manage product change notices and serve as the technical advisor within the Region, as directed by the BU
Train customers and fellow colleagues on relevant product solution knowledge
Provide customer feedback on needed CIPs to enhance value and process efficiency of existing product solutions at customer sites
Significant travel(up to 50%) to support account teams in other regions and develop technical skills within the global sales team
Experience in the Microenvironments applications in the semiconductor industry
Excellent communication planning, organizational and leadership skills

Senior Manager, Technology Resume Examples & Samples

Manage a team of testing engineers (onshore and offshore) to develop functional and performance automation solutions
Lead the team in analyzing performance test results and develop recommendations for the development
Write software that tests the software products in a Test Driven Development Agile environment
Writing, maintaining & managing test infrastructure for testing security, performance/scale, usability of software products
Write automated tests using various tools and languages such as: Cucumber, Selenium, JMeter, Java and Ruby
Manage the team to execute test driven development tests in partnership with the software engineers
Alert sprint team to deviations from standards, and recommend alternatives that would lead to a more optimal user experience
Participate in industry and other professional networks to ensure awareness of industry standards, trends and best practices in order to strengthen organizational and technical knowledge; and
Develop effective relationships within and among departments and other Agile team members
Minimum of seven (7) years Full Stack Developer experience
Minimum of 4 years writing automated scripts using a variety of test automation tools such as Selenium Web Driver ; Cucumber; SoapUI and HP UFT
Minimum two (2) years’ experience creating and maintaining various Scripting Languages, such as Windows PowerShell; Python; Java Script; Ruby
Experience with Transactional, Cloud and Big Data platforms
Experience implementing scalable, distributed web services in REST and SOAP
Experience with monitoring, debugging, profiling, and memory analysis in Windows (.NET), LINUX and JAVA Applications
Proficient in various DB technologies including, MS SQL Server, MongoDB, or Postgress
Experience developing and maintaining software in a Linux, Windows and JAVA environments
Ability to work with both business and technology customers; and
Preferred Technologies & Tools: Spring Integration, Jenkins, Subversion, Maven, SOAP UI, JMeter, JBehave/Spock/Cucumber, any framework for java automation testing, GIT, Eclipse/Spring Tool Suite, Apache CXF and Tomcat/TC Serve
Bachelor’s degree in Computer Science, Management Information Systems or related field; or equivalent experience; and
5+ years of IT experience with at least 3 years’ experience in a management or leadership role of engineers

Senior Manager, Technology Risk Management Resume Examples & Samples

Information Security and Information Protection
Threat Management
Risk & Control Assessments
Vendor Information Risk Management
IS Audit and Compliance support
Reducing information risk exposures by introducing a robust enterprise information risk management framework and supporting infrastructure for proactively identifying, managing, monitoring and reporting on critical information risk exposures
Develop and govern Application Security program in Asia divisional level, assist on define application security strategy, assessment methodology and framework, with the objective to reduce financial or reputation loss due to a breach resulting from insecure application
Coordinate and collaborate with champions in business and Information Risk Management (IRM) teams to manage Application Security program and manage vendor relationship to support initiative
Manage third party assessment and vendor life-cycle including onsite and regular assessment based on criticality. Establish on-going enhancement process
Manage all IRM aspects of the vendor risk management for existing and new vendors and partners including conducting risk assessments, doing contract reviews, tracking progress, conducting onsite visits when warranted and participating in RFPs when required
Manage threat management process to ensure threat is translated to business and potential risks are mitigated by responsible parties
Leverage GRC systems to comment on draft standards, track compliance to in-force standards and policies, monitor risk exceptions and acceptances, report on vendor assessments, follow and confirm compliance to regulations, etc
Oversee and coordinate IT audits conducted by Audit Services (including Emerging, Project and Key Risk Audits), regulators (e.g. Singapore’s MAS), clients and third party auditors. Help in drafting responses and remediation plans. Ensure evidence is collected and shared in a timely fashion and all outstanding issues are closed on schedule as promised. Manage third-party IT audit engagements when contracted by either division
Assist management in implementing the divisional technology risk framework to measure & report on the achievement of information risk management goals
Provide add-value analysis on IT deficiencies from Audit and Risk Acceptance reports to identify the root cause, ensure remediation plan is defined and track
Collaborate with other IRM teams and professionals including the Chief Information Risk Officer, the Divisional Information Risk Officer, ORM, Compliance, Audit Services, Procurement Office, and peer Technology Risk Management leads across Manulife globally
Contribute and shape divisional and global TRM projects and initiatives. Ensure division-specific requirements and needs are accommodated whenever possible and practical in initiatives, projects and services
Play as governance role to review IT operation governance processes
Provide advisory to business units in Divisions around current and emerging technology risks and their impact to the company’s information risk profile
University Degree (Computer Science, Business or Finance preferred)
6 years or more of progressive experience in one or more of the following disciplines: Information Technology/Systems, Information Risk Management, Project Management, Audits, COBIT, ITIL, SOX, SOC, Information Security ideally with some of that time spent in a large, complex organization
Professional certifications or designations in security, IT auditing, risk analysis or investments a plus, but not a requirement
Excellent communication skills (oral and written) including presentation skills and demonstrated ability to present at all organizational levels
Innovative problem solving skills with the proven ability to exercise flexibility and judgment
Ability to learn, know and act upon what’s important to Manulife and the specific business units you support
Proven ability to build relationships, engage and influence others, work with a diverse internal and international user community, as well as vendors
Strong interpersonal skills, including demonstrated ability to be sensitive and professional when communicating across geographical and cultural boundaries
Effective influencing and negotiation skills with the aptitude to achieve consensus in a federated environment
Proven ability to work with different global or regional teams to achieve business objectives
Ability to work independently and collaboratively simultaneously, while managing multiple priorities within tight deadlines
Process and results oriented
Proven ability to analyse information, innovative and make decisions
Demonstrated strong understanding of IT audit/compliance/risk management processes and methodologies
Proactive, self-motivated and work independently
Minimum 5 year of International working experience
Proven ability to multi-task, manage and work on tasks concurrently
Good interpersonal communication, management and presentation skills

Senior Manager Technology Engagement Resume Examples & Samples

The individual needs to be relationship focused and proactively engage with an assigned book of business
Ability to successfully leverage company resources to effectively service brokers and establish sound engagement strategies for optimal performance
Demonstrate solid understanding of the new technology and the eZAP tool, systems, initiatives and resources to communicate and engage clients on ZAP program including future enhancements
Able to set goals and facilitate and measure results as well as provide input and feedback effectively on the direction a broker should take to be more successful
Coordinate efforts with Brand Ambassadors, Zap Specialist, Brokerage Leadership and other members of the Realogy COE to drive product awareness and adoption/utilization strategies
Develop and deliver product training programs via webinar, and live local and national events to drive engagement
BA, BS; MBA Preferred or appropriate business experiences
Real estate experience a plus
Minimum 10 years’ experience executing projects and meeting key deliverables (PMP is a plus)
Stellar presentation and consulting skills required
Strong Time Management Skills
Demonstrated ability in client-focused position
Proven track record in engaging independent contractors and driving product adoption
Leadership skills a must
Travel up to 50% of the time (some overnights required)

Senior Manager Technology Enablement Resume Examples & Samples

Bachelor's Degree required
Exceptional people management and leadership skills
Knowledge of change management, training and communications best practices
Outstanding project management and risk management skills
Excellent ability to organize and prioritize effectively
Enthusiasm and aptitude for developing others
Communicate up, across and in the team with clarity and purpose
Build relationships to easily navigate a cross-functional, matrix environment
Proven resource manager able to identify, grow, motivate, and manage outstanding talent
High tech or consulting experience

Senior Manager, Technology Risk Intelligence Resume Examples & Samples

Establish, optimize and run data management capabilities to provide clear health reporting on controls and enables end-to-end view
Develop and enhance regular and senior management reporting, including the development of KRIs, KPIs and act as Subject Matter Expert for designed portfolio
Responsible for establishing, operating and optimizing appropriate data analytics and defining appropriate toolsets
Establish methodologies to leverage data to improve ITS risk posture
Establish a roadmap and lead communication and development initiatives that influence behaviours and engrain risk methodologies into technical streams to improve overall risk posture and enable a proactive culture
Ensure process efficiencies are identified and gained
Partner with TD internal risk groups to contribute to policies and standards to ensure consistency with the banks risk reporting framework
Support/Participate in developing the strategic direction of the Security department
Develop and manage a team of professional resources by recruiting, training, coaching and conducting performance assessment of team members. Ensure team is meeting organizational and developmental objectives
Produce and manage departmental budgets

Senior Manager Technology Management Resume Examples & Samples

Act as Scrum Master with a focus on guiding the teams towards improving the way they work and becoming self-organized for the development of Java-based web and mobile centric software applications
Facilitate sprint planning, retrospective and sprint demos, and reviews
Assist the product owner with keeping the backlog groomed
Ensure cross-team coordination
Lead iteration planning and review sessions for software development initiatives and building application architecture
Track the team’s process and progress by monitoring Iteration Burndown, Iteration Burnup and Iteration Cumulative Flow Diagrams
Reach out to the larger company network for impediment removal
Maintain relevant metrics that assists the team monitor their progress
Coach and mentor other scrum masters to ensure consistent work processes across the teams
Act as a project manager, when necessary, and project manage dependencies between the team and third parties or between the team and other scrum teams
Strengthen the presence of the team as an Agile Center of Excellence
Create an environment that will allow development and business teams full visibility into product backlog, project status, and blockers and impediments
Demonstrated Expertise (“DE”) applying Scrum Master methodologies to client implementation projects, including facilitating project planning, backlog creation, story estimation, sprint and release planning, daily scrums, sprint review, and retrospective for development of web or mobile centric applications using Atlassian Jira; and Git for version control
DE applying Agile methodologies to software development project execution, including managing multiple Agile work-streams and coordinating development within geographically distributed teams
DE building application architectures for large financial services applications
DE in continuous integration and delivery, including code deployment using Jenkins and Maven and writing Gherkin automation test scripts according to Cucumber test automation frameworks

Senior Manager, Technology Resume Examples & Samples

Oversees new/ongoing development and maintenance of mobile applications across multiple device platforms with an emphasis on iOS and Android
2-3 years in software development management in mobile or web applications, preferably iOS and Android native app management
3-4 years hands-on mobile software development experience; professional level knowledge of languages (Obj-C/Swift or Java, PHP, Javascript), Web Service protocols (REST, SOAP, SAML, XACML)
Must be able to demonstrate proficiency in Object-Oriented Programming principles and one or more of the following languages: Objective-C, Java, JavaScript, PHP
Experience integrating a large number of third-party SDKs/plugins/frameworks into consumer applications; OAuth token solution integrations a plus
Must have good verbal and written communication skills with internal and external teams

Senior Manager, Technology Resume Examples & Samples

Drives IT solutions to ensure they meet the business needs balanced with a pragmatic and integrated approach to the design of technical solutions. Collaborates across business segments to find opportunities and showcase ideas in the innovation and emerging business pipeline
Understands and applies enterprise wide thinking to individual departmental requests for IT investments to ensure end-to-end process and data integration are achieved. Conducts analysis to determine best path for solving business problems/opportunities that may include process improvement, systems enhancement, user training and/or software procurement
Functions as a liaison to Business and IT partners in order to gain a broad understanding of industry trends and innovations and their impact on technology
Leads projects to successful completion as defined by predetermined project success criteria including those established by the business, capital expenditure and budget requirements
Influences the prioritization of business unit technology projects, optimal project structure and project administration to ensure strategic business objectives are met and risk is managed
Develops and maintains technology methodology (templates, processes and deliverables) and ensures all IT resources understand their responsibilities in this process
Partners with Architecture Team to assess how technologies can best streamline processes and/or add business value. Ensures solutions developed across the organization are aligned to enterprise architecture standards and principles, leverage common solutions and services and meet financial targets
Captures the relationships among roles, capabilities and business units, the decomposition of those business units into subunits, and the internal or external management of those units
Minimum of a B.S. in Finance, Accounting, Computer Science, MIS or related degree and ten (10) years of related experience including management or leadership experience or combination of education, training and experience
Financial Services experience required; expertise in Portfolio Management preferred
Risk management, issue tracking, change management and requirements gathering
Business and technology acumen
Builds and maintains strong internal and external relationships. Enhances the customer service experience to drive competitive advantage

Senior Manager, Technology Resume Examples & Samples

Ensure ongoing projects and team objectives are resourced effectively to accomplish goals; manage daily, weekly, and monthly across team with prioritization and execution; assist executive team in determining proper staffing levels for the team(s) and work closely with internal recruiting and agencies as appropriate to meet those goals; onboard new technical staff ensuring proper process and technical on-boarding occurs
Meet with stakeholders, partners, and customers on a reoccurring schedule weekly, monthly, and quarterly to review team priorities and execution, major incidents and problems, and pertinent business and project updates
Leverages project management and/or agile software development methodologies to significantly increase the
Facilitates clear and consistent communication about schedule, tasks, resources, and budgets to ensure the optimal function of development teams in delivering new capabilities and non-development teams in delivering new business initiatives
Communicates with management and team members, and employs strong resolve to keep teams accountable to defined processes and agreed upon priorities
Demonstrates strong planning, cost analysis, and capacity analysis skills to anticipate customer and management course corrections
Works successfully with all levels of the organization and external partners
Acts as the primary interface with third-party contractors and customers
Has the proven ability to
A minimum of ten (10) years of software development experience
5+ years as a leader of leaders
5+ years relevant project management experience in Business, Software Engineering, Information Systems or related field of study with proven ability to deliver results on large-scale projects
Experience writing technical documentation and providing application engineering deliverables
Experience managing complex, multi-million dollar delivery efforts
Has shown the ability to initiate change and act with integrity when tough decisions have to be made
Demonstrated experience with software development lifecycle methodologies such as Agile/Scrum and Waterfall, Agile Tools such as Jira or Version One, and with infrastructure automation tools such as Chef, Puppet, Rundeck, etc
Experience with system analysis and design, development, and testing
Excellent organizational, communication and time management skills
Domain knowledge in multiple technical areas
Ability to work on most phases of functional requirements
Support on-call response to critical operational issues; be able to work beyond normal hours and support implementation transition activities and hyper-care shifts as needed
Proven ability to manage budgets
10 years of experience leading multiple or cross functional application engineering teams responsible for supporting and deploying products or services
Proven experience managing software development lifecycle platforms and tools
Excellent written and verbal communications, proven ability to develop and deliver presentations geared for Senior and Executive Management
Scrum Master certification or similar Agile and/or SDLC certifications are a plus
Experience with QA and software analytic tools
Experience with User Interfaces and/or SOA concepts is also desired

Senior Manager, Technology Infrastructure Resume Examples & Samples

4-year degree from an accredited university in Information Technology, Hotel Management, computer science or related discipline
4 years’ experience in the business, technology, or related professional area
Recent experience as a primary point of application accountability for an enterprise, globally-distributed applications
Demonstrated expertise of industry application platforms, trends and best practices
Experience with and knowledge of IT outsourcing/hosting activities in a managed services environment
Good process management, negotiating, influencing and problem resolution skills
Proven ability to effectively prioritize and execute tasks in a high-pressure environment
Knowledge of business environment, service requirements and hospitality culture
Demonstrated ability to assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of action
Strong verbal and written communication skills with the ability to articulate complex technical ideas in easy to understand business terms
Ability to accomplish results through others, particularly by establishing relationships, effective controls and leading in a managed service environment
Providing escalation support for APSMC including relevant documentation
Participating as a domain leader on Continent, Global and Corporate committees, task forces and working groups ensuring APAC interests are covered
Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit
Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives

Senior Manager Technology Solutions Resume Examples & Samples

Manage and coach a team of managers and other coworkers, including performance management, coaching and career development
Deliver required solutions revenue, gross profit and growth analysis and metrics
Establish executive sales and partner relationships, maintain a defined rhythm of business, and actively participate in the strategic vision and execution of key channel programs
Define and deliver the key strategic technology solutions and services assets to the business
Define and execute strategies to accelerate Small Business sales
Define and execute standard operating procedures in the overall management of Technology Solutions including offering development, technical presales training, and readiness
Five years minimum supervisory experience
Five years of related consulting management and/or solutions/sales management experience
Seven years sales and/or solution selling experience
Ability to travel up to 50%
Experience developing and managing business partnerships
Ability to lead and develop managers across multiple geographies
Ability to effectively collaborate with others
Strong listening, negotiation, and closing skills
Strong information monitoring and analysis as well as comprehension of business metrics
Strong decision-making skills
Ability to plan, organize, and drive for results
Demonstrated knowledge of the IT industry and technology
Demonstrated performance and talent management
Strong customer focus orientation
Ability to communicate and facilitate change
Ability to effectively communicate and present on related topics at large industry conferences throughout the year on behalf of CDW
Five years experience with various collaboration technologies and the IT channel
Masters of Business Administration (MBA)

MY Senior Manager Technology Resume Examples & Samples

Ownership & management of a strategically important Account, with a focus on developing strong relationships with client, connecting key business stakeholders and identifying proposal opportunities
Lead or manage identified IT projects in the areas of IT strategy & planning, IT operating model development including solution evaluation & selection
IT Transformation: IT sourcing advisory, program and project management advisory
IT Operations: IT service management, IT shared service management

Senior Manager Technology Risks Resume Examples & Samples

Bachelor degree or above in Computer Science, Information Management, Risk Management, Finance or other related disciplines
At least one certification of CICPA, CIA, CISA, CISSP, CISM is preferable
Minimum 8 years' of related experience; worked as consultant role in famous consulting firm is more preferred
Experience in risk control and business process re-engineering
In-depth understanding of different services/products offered by the industry, including any value added Service
Strong analytical skill with high commitment to quality client service
Strong consultation and communication skills, self-initiation, good team player and willingness to work under pressure
Mature, proactive and committed
Excellent project management and interpersonal skills
Excellent leadership and business development skills
Excellent written and oral communication skills in both English and Mandarin Chinese, including both technical and business writing, good documentation and presentation skills

Senior Manager Technology Resume Examples & Samples

Drives the strategic vision for PD/PLM solutions, maintaining accountability for these solutions to ensure they are a strategic advantage for Hanesbrands
Functionally leads the development and implementation of IT initiatives to support the global PD/PLM business strategy, garnering support from other IT domains or business resources as appropriate
Identifies requirements of other global IT initiatives that require PD/PLM support and participation as part of overall delivery of global IT initiatives
Provides direction and input regarding the development of the global business technology plan
Manages vendor relationships to maximize value to the business. Negotiates contracts
Manages global resources (budget and people) and implements the development and delivery of training and employee development for internal and external team members to ensure productive use of existing and new systems
Ensures adherence to global applications security procedures, change control guidelines and Sarbanes Oxley requirements
Bachelor’s degree required (IT preferred. Other degrees which have applicability include Marketing, Design, Manufacturing, Engineering, and Business)
5-7 years of relevant professional experience. (IT background preferred, with a focus in Product Lifecycle Management and/or Product Development systems)
Demonstrated ability to establish, document and communicate the global strategy and vision of a functional area of IT
Knowledge of global CPG Product Development and Product Lifecycle Management and it’s integration to ERP solutions

Senior Manager Technology Resume Examples & Samples

Partners with business leaders to develop an integrated IT and business strategy related to corporate and supply chain finance business processes
Manages the development of the business technology plan for the functional areas
Manages the development and implementation of technologies to improve the performance of multiple business processes and increase profitability
Researches and provides insights on innovative solutions to support business practices
6 or more years of relevant professional experience
Requires demonstrated leadership experience in managing cross-functional teams and influencing management and key stakeholders
Requires demonstrated ability to plan, design, develop and implement one or more IT project(s) on time and within budget

Senior Manager, Technology Resume Examples & Samples

Demonstrate expert level proficiency in multiple Java based CMS platforms – AEM, Sitecore Drupal , etc
Serve as a technical advisor and problem solver to clients and partners to assist them in optimizing their use of the CMS product suite to define, build and deploy online commerce and self service applications
Understand the steps required to deploy an application
Establish high, mid and micro level plans for project teams
Independently lead the estimation effort for a project
Prepare elements of sales proposals to represent Sapient's technical expertise
LI-MH1

Senior Manager, Technology Resume Examples & Samples

Have deep technical understanding of Node.js, Angular, React and PHP
Set forth code quality guidelines and standards, lead code reviews and ensure that all solutions are aligned to pre-defined architectural specifications
Demonstrate knowledge of software programming principles, systems architecture, optimization, and quality assurance testing for Internet products running in a 24/7 production environment at high-levels of scale
Work closely with all other Product and Technology teams, internal and external, to bring technology solutions and perspectives to the product development process with the goal of improving user experience, scalability, capability, robustness, development speed and efficiency
Aid in the selection of vendors for implementation work, hold them accountable, and ensure high quality deliverables
Exemplify excellent written and verbal communication skills and the ability to deftly tailor technical communications to the audience
BS or MS in Comp Science or equivalent experience
5+ years of relevant work experience
3+ years of JavaScript experience, including concepts like asynchronous programming, closures, types, and ES6. Experience with React or Angular is a bonus
3+ years collaborating with external solution providers
Object-oriented software architecture and programming expertise
Database, big data, and caching programming expertise (Elasticsearch, MySQL, Postgres, REDIS, MongoDB, Memcached)
Cloud-based hosting and systems architecture expertise (AWS or other)
Experience with online video technologies a plus (various OVP, streaming technologies, formats, codecs, containers, workflows from ingestion to CDN delivery)
Experience with analytics systems (Omniture, Google Analytics, etc.)
Experience with ad systems (DFP, Freewheel, etc.)
Experience with Agile product development methodology
Experience with User-Centered Design, User Experience, and Information Architecture principles
Work vertically across an organization with both junior product managers, project managers, and senior executives to understand business objectives and help translate business objectives into products and technology solutions
Work across different functional areas and develop partnerships inside and outside of digital team
Strong verbal and written skills with ability to tailor communications to the audience in an approachable and sociable manner
Ability to manage and drive external service providers in both ideal and challenging circumstances
Interface with various teams to define requirements, interfaces, and implementation approaches - Write detailed technical documents on the components being developed
Excellent problem solving skills with ability to synthesize information from multiple often ambiguous sources, identify relevant data, formulate and test hypotheses, and implement solutions
Experience at a television network a major plus

Senior Manager Technology CCP Resume Examples & Samples

Build and maintain relationships with internal business and technology stakeholders, existing (Microsoft) and prospective vendor partners
Coordinate the integration of tools and solutions to improve the end user experience according to developed roadmap and timelines
Lead the CCP team through full life cycle efforts surrounding collaboration platform configuration and development deliverables
Develop metrics to assess the effectiveness and impact of communication, collaboration and productivity tools
Maintain ownership of and accountability for project schedules, task assignments, and overall progress around all facets of platform evaluation, selection, implementation, adoption, support and measurements of these efforts
Provide effective communication and status reporting for executives and stakeholders
5+ years in an IT management role focusing on product management/implementations
Substantial experience deploying/managing leading collaboration tools, including Microsoft technologies (Office 365, Sharepoint Online, etc)
Demonstrated leadership of dedicated and cross-functional teams
Motivated, organized self-starter with the ability to work collaboratively to solve routine and complex problems effectively
Must demonstrate strong facilitation and customer interaction skills
Experience with user experience design and/or creative processes
Drive to design something new, innovative, and potentially disruptive
Broad exposure to communication technologies and operational security issues and techniques
Strong ability to manage multiple efforts simultaneously

Senior Manager Technology Risk Resume Examples & Samples

Provide technology operational risk subject matter expertise and engage Technology’s leaders and their business, risk, compliance and audit partners to further operationalize our technology risk framework. Help drive Technology risk management practices through consulting and thought leadership
Provide leadership of at least one direct report as well as provide work direction to less experienced band 30's and 35's. Represent the IT Risk Management Office in presentations and meetings with leaders. Be 'go to' person in IT Risk Management Office when Sr. Director is unavailable
Leverage the organization’s Technology Control Framework and comprehensive risk catalog to collectively help drive Technology performance while meeting other stakeholder needs
Facilitate deployment and maintenance of Technology risk and controls model within Asset Management Technology (AMT) teams using industry standard models (e.g., COBIT5, ITIL, NIST) as references. Support AMT in deploying, monitoring and improving their critical functions in alignment with the model requirements. Responsible for communicating requirements to AMT teams and business partners in complying and soliciting areas for improvement
Help drive the Operational Risk Management (ORM) process for Asset Management organization. Facilitate the completion of ORM deliverables with a focus on identifying key risks and controls in processes deemed vital for reliably delivering services and solutions. Identifying new risks and keeping action plans current for high risk items
Implement and support approach to drive IT Risk Management Office functions, including documented processes, risks and controls and providing reporting of status
Maintain and develop expert level knowledge of regulatory security trends, new security technologies and best practices
Conduct security and industry specific research to keep self and the department abreast of the latest security issues and regulatory developments that may impact existing policies, procedures and practices
7-10 years relevant work experience
People and/or team leadership experience
Financial services experience - particularly Asset Management
Strong level of knowledge and experience in Technology Infrastructure

Senior Manager Technology Global PD PL Resume Examples & Samples

Ensures business understanding and alignment on initiatives that drive the value realization of PD/PLM solutions
Accountable for, champions, develops talent for, and drives the value realization of global PD/PLM principles, processes, and solutions. Partners with IT Business Relationship Management teams and directly with global business partners to drive solutions that meet prioritized business needs
Provides high-quality services at optimal cost to customers
Functionally leads the development and implementation of technologies to improve the performance of one or more business processes and deliver on the company vision to Sell More, Spend Less and Make Acquisitions
1) Minimum qualifications to fulfill responsibilities in an acceptable manner
5-7 years of relevant professional experience
IT background preferred, with a focus in Product Lifecycle Management and/or Product Development systems
Requires in-depth knowledge of one industry or business unit of the enterprise
Bachelor’s degree required- IT preferred. Other degrees which have applicability include Marketing, Design, Manufacturing, Engineering, and Business
2) Preferred Experience
Demonstrated experience in managing medium to large global teams and building relationships with people at a variety of levels
Demonstrated ability to plan, design, develop and implement IT initiatives on time and within budget
3) Competencies
Behavioral