Technology Solutions Resume Samples

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A Stoltenberg

Alejandra

Stoltenberg

5772 Marlen Route

Boston

+1 (555) 269 9882

5772 Marlen Route

Boston

Phone

p +1 (555) 269 9882

Experience Experience

Detroit, MI

Technology Solutions Manager

Detroit, MI

Purdy Group

Detroit, MI

Technology Solutions Manager

Should be hands-on in providing direction and resolution to projects and engagements
Direct the development, timing and delivery, and the implementation of hardware and software solutions working closely with customers and within the matrixed Caterpillar organization
Manage the staff and projects to develop innovative business and technical solutions
Regular customer interaction and communication
Perform in a customer delivery environment including coordination with sales, accounting, operations, customer support, and enterprise business teams to deliver solutions
Build, motivate and retain a high-functioning team of technical specialists to support and drive sales conversations; hire new Technical Solution Professionals; typical team size of 8+ employees
Meet and exceed team-level monthly, quarterly and annual targets for net-new revenue and sales pipeline, as well as operational metrics

Los Angeles, CA

Technology Solutions Specialist

Los Angeles, CA

Mraz LLC

Los Angeles, CA

Technology Solutions Specialist

Have the opportunity to directly advance technology platforms by partnering with technology product, implementation, and on-going support teams
Opportunity to directly advance technology platforms by partnering with implementation and on-going support teams
Partners with the Service Desk and IT, assisting on calls and educating team on enhancements and current issues
Partner with Service Desk and IT, assisting on calls and educating internal teams on current issues
Assists with application support and testing for system enhancements and fixes
Balance related project work with daily PWM field facing support activities
Coordinate with Technology Product Manager team and IT for UAT system testing, enhancements and fixes, and other related project base activities

present

Boston, MA

Technology Solutions Leader

Boston, MA

Kessler Group

present

Boston, MA

Technology Solutions Leader

present

Acts as “Client Support Champion” providing 24 x 7 coverage of critical issues
Prioritizes and manages Service Request and task assignments based on evolving circumstances and immediately communicates any changes to the affected parties
Acts Strategically: Makes decisions and sets strategy based on the long-term vision, uses an enterprise-wide perspective to translate strategies into actions, inspires others to embrace and advance the strategy, and creates a clear view of the future state
Manage the expectation of business unit partners in regards to the use of infrastructure service(s)
Collaborates: Engages others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts Humana's overall success first
Continuously deliver infrastructure service improvements and enhancements
Provide a single point of contact, liaison, and escalation for service-related matters

Education Education

Bachelor’s Degree in Related Information Technology Field

Loyola University Chicago

Bachelor’s Degree in Related Information Technology Field

Skills Skills

Provide project management for large-scale EAM implementation projects
Prepare for approval and release to client, SOW, project cost estimates, schedules, trends and forecasts for active projects, and major changes or deviations to those control documents
Recommend and implement resource plans with appropriate skill sets for direct reporting personnel to permit effective handling of current and projected workloads
Develop and mentor junior and mid-level EAM Business Analyst
Demonstrate leadership and success in creating EAM strategies and driving rapid implementations
Manage and enhance project quality by providing ideas and suggestions to the team aimed at improving the effectiveness of their role, and of the project activities in general
Establish appropriate metrics for measuring key project criteria
Regularly monitor the progress of active projects or tasks through project management reviews, and directs/guides responsible Project Leads to take appropriate corrective actions on a timely basis
Mentor and train clients, vendors and team members in project management methods, procedures and activities
Maintain contact with senior client management and managers of other applicable departments engaged in related project

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15 Technology Solutions resume templates

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Analyst, Ad Technology Solutions Resume Examples & Samples

Act as a liaison between internal teams and external vendors for digital advertising issue resolution
Minimum 3-5 years of experience in a technical digital role; ad trafficking preferred
Experience with Project Management platforms: Jira, Confluence, etc
Expert computer skills
Strong experience with ad technology protocols, including: VAST, VPAID, MRAID - as well as web technologies: HTML, JAVA, FLASH, AS, HTML5
Experience executing and validating Quality Assurance Testing

Specialist, Ad Technology Solutions Resume Examples & Samples

Take ownership and provide technical support on new and existing issues
Be a subject matter expert on all ad server implementations and integrations
Be a QA resource for updates and new releases. Work with technical teams and vendors to enable improvements in existing technical solutions
Act as liaison between internal teams and external vendors for digital advertising issue resolution
Strong experience with ad server, video, and mobile technology solutions; FreeWheel MRM or Google DFP preferred
Experience troubleshooting ad serving implementation, integration, and campaign issues

Ad Technology Solutions Specialist Resume Examples & Samples

Ad server, video, and mobile technology solutions; including DFP and FreeWheel
Gathering and generating requirements from senior project stakeholders
Participation on cross-functional teams using varied Project Management methodologies; prioritization, cost basis analysis, calculating ROI, etc
HTML, JAVA, FLASH, AS, HTML5, AJAX, PHP, JBOSS, etc
Development, execution and validation of Quality Assurance Testing
Troubleshooting ad serving implementation, integration, and campaign issues
Inventory Management, Contract Management, Billing & Finance, and Reporting systems
Ancillary Revenue platforms: Yield, Audience, Remnant, and Data Management systems
Web, Mobile, and Video platforms: CMS, CDN
CRM and BI systems: Salesforce, etc
Project Management platforms: Jira, Confluence, Sharepoint, etc

Technology Solutions Group Senior Analyst Resume Examples & Samples

Fully and accurately document data analytics work performed and conclusions reached
Supervise less-experienced TSG staff on data analytics and other projects
An MBA or a four-year business degree from an accredited university, preferably with a major in information technology or accounting
A combination of at least six years progressive experience in information technology, financial institution internal audit, consulting and/or project management
Experience using Focus and/or WebFOCUS
The incumbent should have unquestionable integrity, objectivity and probing inquisitiveness with a high tolerance for stress under adversarial conditions
The incumbent should have the ability to interpret data across multiple application systems and platforms, using the majority of software tools used in TSG for the production of data analytics
The incumbent should possess persuasive communication skills to effectively interact with CAS staff and management, as well as with TOS and the business areas
The incumbent should possess general knowledge of the business activities for which the data analytics work is being performed
The incumbent should have the ability to simultaneously undertake and deliver results for multiple tasks in a fast-paced environment
Professional certification as a CPA, CIA, CFSA or area of specialization is desired, but not required

Technology Solutions Manager Resume Examples & Samples

Expertise in a single area of functionality, as well as ownership over the demo environment
Directs and monitors project activity for an assigned functional area
Ability to independently manage projects with ease and precision
Participate in meeting and task force activities to identify project goals; foster cooperation and involvement from project team, and business line impacted partners
Interviews requestors to identify and analyze needs; develops a project charter and provides input to recommendations for request and/or problem resolution
Identifies internal and/or external resources to ensure successful project completion
Prepares/updates weekly project status reports
Prepares project documentation as appropriate; provides communication of project status to business line
Participates in training users as applicable
Provides continuing subject matter expert support
Eight to ten years of experience in marketing or related field
Three or more years of management experience
Thorough knowledge of the assigned business line and technical marketing skills
Strong product management, design and development skills
Thorough knowledge of product/program development, pricing, implementation and strategic analysis

IT Technology Solutions Archit Resume Examples & Samples

Create an architecture strategy for BOW that furthers an integrated customer experience and promotes the development of common services and capabilities across the BOW enterprise
Define and implement consistent architecture and technology governance practices for BOW throughout the planning and delivery cycles. Provide both technology and architecture oversight and governance as part of this process
Lead architecture efforts that promote and implement greater architectural consistency and technology sharing across BOW
Understand and promote the role of architectural best practices; communicate effectively with all key constituents and actively promote the needs and benefits of governance, architecture and standards
Be a key contributor to the overall technology strategy and ensuring the realization of goals such as reuse, infrastructure simplification, cost management and flexibility
Build strong cross-organizational relationships and effectively influence staff across the IT organization and broader enterprise
Develop the architecture community within BOW and mentor architects in the development of their skills
Define conceptual approaches and solutions architecture for BOW applications and integration among applications and services
Create conceptual and software architecture documents using industry best practices for documenting architecture. Consider both business and technical audiences
Collaborate with development groups and software vendors to identify and define solutions for complex, global business requirements
Collaborate with internal partners to define application standards, conventions and best practices including compliance with security requirements
Provide cross-application subject matter expertise for BOW solutions
Participate in application capacity planning and facilitate application proof of concepts
Oversee the evaluation and selection of 3rd party software packages as well as the design of standard application configuration of these packages
Multi-task in complex, global environment while focusing on architectural success of multiple projects
Minimum of 7 years of experience as a Technology Solutions Architect
Bachelor’s degree in related information technology field
Experience with architecting and developing solutions for highly scalable, highly available systems
Experience in architecting multi-tiered solutions based on architectural best practices
Experience with service oriented architecture (SOA), Enterprise Service Bus (ESB) technology and other middleware technologies
Experience with web solution architectures
Strong strategic thinker with an ability to communicate your vision
Creative thinking and approach, essential to collaboration with BOW customers, product groups and account management to determine solutions that further the business and align with business plans and technology strategies
Outstanding analytical skills; able to critically evaluate the information gathered from multiple sources
Strong facilitation and listening skills
Ability to represent technical and business issues and solutions to multiple levels internally and externally to support strategic organizational plans
Highly effective written, verbal and presentation skills
Interpersonal skills that lend themselves to effectively negotiating priorities and resolving conflicts among project stakeholders
Excellent architecture documentation and modeling skills
Strong software development, design and application architecture skills
Significant Retail Banking experience

Technology Solutions Specialist Resume Examples & Samples

Unique chance to make a difference and drive the revenue and profitability of Baird’s PWM business unit
Great career pathing – could lead to a role as a Product Manager, CRA, or more responsibility on the Best Practices and Technology Productivity Team
Provides in-depth functional application support to end users, both reactively and proactively to ensure that FA’s are using the tools strategically for their clients
Act as Subject Matter Expert on PWM’s key desktop technologies
Proactively offers Best Practices services and consultations offered by Best Practices’ Technology and Productivity Consultants
Seeks out advisors to educate them on new software tools and methods available to assist their clients
Balance related project work with daily PWM field facing support activities
Compiles and evaluates technology enhancement requests
Assists with application support and testing for system enhancements and fixes
Partners with the Service Desk and IT, assisting on calls and educating team on enhancements and current issues
Opportunity to directly advance technology platforms by partnering with implementation and on-going support teams
Bachelor’s degree required. 3 - 5 years experience in the financial services industry preferred
Ability to complete Series 7/63 licensing in first six months
Superior customer service attributes; willingness to go “above and beyond” for your client
Strong comfort level with technology and the ability to explain new concepts effectively to end users
Must have ability to multitask, shift work priorities due to business needs and work well under deadline driven environment

CMR Technology Solutions Manager Resume Examples & Samples

Responsibilities include but not limited to independently participating in strategy discussions, understanding business needs and translating those needs into well defined flexible technical processes, coding to execute campaigns, project managing new campaigns and enhancements, support data integration and ensuring accurate and timely campaign execution and proactively leveraging technical and business partners to accomplish objectives
Demonstrated strong SQL/SAS querying and data manipulation abilities against relational databases
Demonstrated strong technical documentation skills
Strong project management and organization skills with a strong attention to detail
Proven strong partnering skills with technical and non-technical partners
Ability to handle and prioritize multiple large-scale projects simultaneously
Ability to problem solve while continuously working to improve processes
Ability to use negotiating and influencing abilities
Proven understanding of database marketing applications and principles
Previous experience with custom coded solutions in a marketing environment
Previous experience with Teradata SQL
Previous experience with guest level, personalized communications in a marketing environment
Bachelor’s degree preferably in Marketing, Computer Sciences, Business, Engineering, MIS or related field or equivalent experience

Engineers for Advanced Technology Solutions Resume Examples & Samples

Evaluate new products, processes, or systems
Contribute to the design of new products and processes; and
10 to 20 years of experience in VC++, MFC, XML, visualization, computer graphics
6-15 years of experience in Java, hibernate, spring, oracle, SQL, RESTful web services, design patterns
8-12 years of experience in testing, automation testing, ranorex/selenium, core java/ C#
10-15 years of experience in Business Objects, web intelligence, desktop intelligence reporting
4-10 years of experience in HTML5, CSS3, Javascript, Jquery, Phonegap, Java/J2EE spring
3-7 years of experience in salesforce.com application development, SFDC integration, Angular.js
4-10 years of experience in ASP.Net, MVC, Web services
4-6 years of experience in Matlab testing, automotive domain, C programming, Simulink, stateflow
4-6 years of experience in embedded software testing, automation testing, C programming
4-6 years of experience in embedded application development, embedded C, automotive domain
4-7 years of experience in UI/design experience in web/mobile/embedded HMI, Axure, Adobe Creative suite, HTML5, vehicle HMI application design
6-10 years of experience in windows & web application development, C#, ASP.Net, VBA Macros
8-13 years of experience in field installation & field validation of Kits in customer location, electro mechanical design, software process, heavy machinery industry
4-7 years of experience in hybrid mobile application development, HTML5
6-8 years of experience in embedded device driver testing, black box testing, white box testing
4-6 years of experience in embedded device driver development, Embedded C, RTOS
4-10 years of experience in C#, Javascript, HTML5, node.js
8-15 years of experience in software development, agile coach, scrum master
4-6 years of experience in embedded software development, Matlab, C programming, automotive domain
4-9 years of experience in embedded testing, HIL, dSpace, scripting, engine domain
2-6 years of experience in product development, cabin design, pro-E, heavy machinery domain
3-6 years of experience in embedded software development, C++, Linux
3-5 years of experience in embedded software testing, automation testing, and automotive domain

CMR Technology Solutions Manager Resume Examples & Samples

Defining data points of interest from disparate sources
Demonstrated leadership experience of direct reports
Partnering with vendor technical teams
Program test & execution
Previous experience with marketing automation
Proven partnering skills with technical and non-technical partners including proactive communication and expectation setting
SQL/SAS querying abilities against relational databases
Ability to prioritize and advance multiple projects simultaneously with many stakeholders
3+ years experience in a CRM marketing function within a highly technical environment
Strong familiarity with database design and processes
Demonstrated ability to drive results within a highly matrixed environment
Demonstrated strong negotiating and influencing skills
Previous experience with personalized one to one guest communications
Bachelor’s degree preferably in Marketing, Computer Sciences, Business, Engineering, MIS or related field or equivalent experiencer text

IT Technology Solutions Archit Resume Examples & Samples

10-15 years of software development experience
5-7 years experience directly working in Voyager platform
5-7 years experience in directly leading through architecture and software design
First hand experience in designing and building scalable, high performance systems
Experience in service oriented architecture design
Experience in agile software development and working with agile teams
Have both excellent oral and written communication skills to communicate plans, architectural Design directions to multiple levels of management in the company
Have excellent skills in designing Voyager implementations and working with the team for implementing them
Experience with Voyager, SQL Server on Windows platform
Proven record of creating and implementing large scale quality software
Strong understanding of security principles and experience in security hardening of systems
Strong application performance / tuning skills
Understanding of importance of maintainable / sustainable product solutions
Experience with SSO and Federation implementations
Strong working knowledge of infrastructure and network design
Excellent experience in full stack .net technologies, Microsoft MVC framework, Corillian Voyager product, SQL Servers and windows environment

Technology Production Management Cbaw Technology Solutions Resume Examples & Samples

Perform controlled resolution of incidents and problems including prioritization and escalation liaising with business and technology partners as appropriate
Drive improvements and efficiencies to CBAW Total Cost of Technology plan (730MM FY14)
Drive application stability for CBAW across the TD enterprise
Centrally manage Sev 1 and Sev 2 incidents and drive root cause analysis for TDCT
Create financial transparency and disciplines around Production Support Cost Portfolio
Execute on 17MM Currency Portfolio and Champion on-going remediation
Develop, Measure, and Report on Customer Impact (FCIs)
Develop. Manage, and Communicate Production Metrics
Interface to ITS, LOB TS VPs, LOB TS Production Support Teams
Build effective partnerships and interface to ITS, LOB TS VPs, LOB TS Production Support Teams, by proactively providing leadership and direction across all aspects of their technology deliverables, costs and future opportunities

Technology Solutions Mgr Resume Examples & Samples

Evaluate technology options for sales enablement solutions and provide thorough analysis and recommendations
Develop and execute implementation plans for new and enhanced technology solutions
Maintain knowledge of sales enablement technology trends, emerging technologies and industry best practices
Identify new technology opportunities to drive HMH sales productivity and effectiveness
Work closely with outside vendors, the Technology Group, Product Management, Product Marketing, Sales Operations and Sales to ensure successful implementations
Project manage each implementation to ensure we meet deliverables on time and on budget
Verify results of each implementation by conducting audits of technologies implemented
Ensure that technology standards and best practices are maintained across the team
Ensure company technical problems are resolved in a timely and cost-effective manner
This role is home-based within the USA - Eastern time zone is preferred
5 years of experience as a technology manager in a corporate setting
Sales enablement technology experience a must
Strong experience with Salesforce.com, learning management systems and sales asset management systems
Experience partnering with Sales, Sales Operations and IT
Experience working with 3rd party resources
Strong ability to interpret "technology speak" into language that everyone can understand
Ability to deeply understand the pros and cons of different technology solutions and provide recommendations that clearly outline pros and cons
Strong project management and organizational skills
Self-starting and motivated
Detail oriented person who delivers high quality work and doesn't miss deadlines
Must be a team player who can successfully build relationships and collaborate with teammates, vendors and stakeholders
Ability to manage multiple projects and deadlines concurrently
Strong communications skills
Ability to travel - up to 40%
WFH

Technology Solutions Engineer Resume Examples & Samples

Maintain and manage all third-party tools utilized by the central Audience team
Optimize the use of third-party tools through product/feature development opportunities and to optimize cost to the business
Architect and develop internal solutions to enhance third-party tools that can be used by the audience team/s or Customer Group in Dow Jones, and News Corp
Identify new industry tools and trends to build innovative products that drive business decisions
Liaise with technical teams to drive the long-term maintenance and performance of the internal tools
Create a standard suite of tools to be used within all of News Corp
Leverage AWS resources to architect highly available and scalable services
2+ years software development
Solid Python coding skills
Some experience with React.js and JSON
Strong knowledge of databases
Ability to learn new coding languages quickly
Experience building analytics tools
Experience with Data Visualization
LI-JA1

Technology Solutions Leader Resume Examples & Samples

Takes an active role in creating an environment of innovation, collaboration, transparency, accountability and trust
Develops infrastructure service roadmaps based on business unit partner demand, business and TSL plans and objectives, and industry trends
Promote infrastructure service awareness and understanding to ensure cost and capability transparency
Initiate, negotiate, and manage infrastructure service-level agreements
Manage the expectation of business unit partners in regards to the use of infrastructure service(s)
Measure, report, and review the perception of service quality from a business unit partner perspective
Continuously deliver infrastructure service improvements and enhancements
Provide a single point of contact, liaison, and escalation for service-related matters
Initiate and drive customer experience surveys; partner with infrastructure teams to develop plans for improvements based on the results
Work with infrastructure technology teams to identify and evaluate new technology products for their services
Provide customer-focused leadership for the strategic technology planning process and ensures that plans integrate effectively with other aspects of the technical infrastructure and are in line with business objectives
Exhibit financial leadership/knowledge for the assigned service area
Prepares documents and facilitates Service Request review meetings; facilitates problem resolution and effective communication between client and infrastructure teams
Acts as “Client Support Champion” providing 24 x 7 coverage of critical issues
Monitors Service Requests and tasks for timely completion and facilitates administrative closure and non-compliance follow-up actions
Prioritizes and manages Service Request and task assignments based on evolving circumstances and immediately communicates any changes to the affected parties
Secures appropriate client acceptance of documented, proactive support plans and assures plan implementation on agreed upon items
Educates clients on effective use of Infrastructure Support Services and infrastructure processes and procedures
Monitors Operations delivery team and facilitates achieving excellent client satisfaction levels through client-centric, cost-effective, productive service escalation and problem resolution practices
Provides early warning and recovery options to affected parties on critical path items that are at risk of deliverables slippage
Recognizes and communicates client needs for additional Infrastructure products, support, and consulting services to appropriate infrastructure management
Identifies Infrastructure-related issues in the client’s environment

Technology Solutions Specialist Resume Examples & Samples

Comfort with regularly presenting recommendations, backed by technical and business rationale, to the most senior levels within a customer organization
Working knowledge of Protect, Detect, Respond, and Recover frameworks and execution with the capacity to work with clients to prioritize their time and assets against these core areas
Architect-level command of enterprise computer network defense systems, such as NIDS, HIDS, SIEM/SEMs, web proxies, antivirus, and specialized-purpose security systems necessary to assist clients both proactively and during a response
Ability to ensure the team’s overall successful delivery of on-site, incident response (IR), cyber threat analysis, tactical and strategic recovery efforts when necessary
Excellent verbal and writing skills

Director of Technology Solutions Management Resume Examples & Samples

Bachelors Degree and ten plus (15 ) years of project management and engineering leadership experience in software development and infrastructure
MBA or business degree desired
10 years in engineering, technology industries, education industry
5 years leading a team of Program or Project Managers
5 years in an agile development environment managing new product development projects, preferably a SAFe managed environment
Software as a service experience preferred
Experience with proven positive results managing large, complex, and diverse projects
Business, financial experience – managing business cases, delivering against ROI. Experience with multi-million dollar portfolio budgets
Knowledge of software development, agile development and SDLC methodologies
Proven ability to effectively communicate and resolve issues with internal and external stakeholders at all levels
Proven ability to build strong, trust based relationships with key organizational stakeholders
Advanced experience with full life-cycle software development
Ability to manage highly technical technology portfolio and POC topics
Ability to understand high-level technology architecture and non-functional requirements
Ability to assess and analyze Technology financial metrics (Capacity Planning, CapEx, OpEx)
Ability to work efficiently in a fast paced environment
Analytical, problem solving skills
Excellent customer service attitude, communication skills, and interpersonal skills
Ability to drive change and challenge status quo
Ability to resolve conflict across project teams
Hands-on, detail orientation
Must be highly organized, meticulous and precise in working
Strong customer facing skillsets (communication and listening)
Drives change and challenges status quo
Travel Requirement 25% (a week a month)

IT Technology Solutions Manager Resume Examples & Samples

Develop and implement IT applications and applications systems analysis and programming activities that enable the organization’s business processes
Manage IT professionals who design, develop or support application software
Recommend business priorities and advises businesses on options and risks, able to influence business leaders to buy into the appropriate long term decision on strategic projects
Oversee Q/A activities, including test strategies, test plan creation and test execution
Provide overall direction and guidance to assigned project managers, review project requests
Monitor project and vendor budgets and coordinate schedules/departmental activities
Contribute to the execution of the technical roadmap of key programs and product initiatives
Monitor and identify performance indicators that can effectively report on the overall progress of projects and systems and effectively mitigate risk and resolve issues
Improve the application’s team’s technical capabilities by establishing best practices, mentoring team members and recruiting new employees
Coordinate projects with vendors and hire or direct consultants to supplement staff in project work
Works with user groups to solve business problems and develop strategy with available technology
Bachelor’s degree and 10 plus years’ of relevant experience demonstrating increasing responsibility over time
Specialized knowledge of the design, development and testing of software applications and understands how they support the business. Experience shall include managing large scale custom development as well as the integration of commercial software packages into a heterogeneous application environment. In depth experience with architecting large scale mission critical applications including large data base and reporting applications
A strong appreciation for Enterprise application architecture; demonstrable experience architecting applications for performance, reusability and maintainability
A strong understanding of database management and database performance
Experience in managing teams utilizing three or more of the following or similar platforms is required: in C#, SharePoint, SQL server, T-SQL, writing queries, JavaScript, content management systems, data models or database engineering, service oriented architecture, object relational mappings, scripting, system architecture, IIS, Windows, and HTML Previous hands on experience in one or more of these areas or comparable platforms is strongly preferred
Prefer experience in a medium size or larger financial services firm with an understanding of back-office and middle-office functions, as well as financial market data (Bloomberg, IDC, etc)
Cross-functional IT knowledge, including LAN & WAN networking, systems and data security, virtualization, storage networks, telephony, and internet at a level appropriate for an application development manager

Senior Manager Wealth Management Technology Solutions Resume Examples & Samples

Review and support of new projects
Management of degrades and communication to the field
Data Quality - review all data loads between systems and address data exceptions
Resolution of IT Store support tickets
Certification of all upgrade initiatives
Management of 7 or more direct reports
Responsible for business support
Previous experience within Wealth Management
Exposure to Data transformation and lineage
Understanding of applications within Scotia Wealth, focusing on how they are leveraged and interact with each other
Provide effective HR Management; leadership, direction, coaching and support to motivate individual and team performance in professional environment while ensuring objectives are met
Foster and promote a strong relationship with the business owner of assigned systems with a focus on customer service excellence
Manage the team and coordinate with partners to ensure the timely delivery of quality products/functions that meet business requirements
Ensure the highest level of availability of assigned application systems
Perform administrative functions required for overall effective operations
Deal effectively with external vendors, external business partners, and internal stake holders
Strong project management skills and knowledge of associated BNS standards and methodology, ideally with a successful track record in delivering large, complex projects including the oversight of multiple initiatives
Demonstrated leadership skill in a technology role, including experience with balanced scorecard, objective setting, resource development planning, etc
Ability to develop solid business partner relationships up to and including the executive levels within the business lines
Ability to facilitate and manage relationships with internal and external partners to ensure effective operational support and field communication for all applications and computing services
Ability to conduct performance appraisals and prepare salary reviews
Excellent understanding of the Systems Development Lifecycle, and associated Scotiabank processes and standards
Excellent understanding of Scotia Wealth applications such as Charles River, PureFacts, Salesforce, etc
Understanding of Wealth products, process, policy and services to be able to provide the high level of service and support
Familiar with WM and industry competitor offerings and products

Technology Solutions Manager Resume Examples & Samples

Learn, understand, and maintain a fundamental knowledge of market assessments, customers, and technology needs for existing and new Oil & Gas business
Implement new technology and drive feasibility studies for developing new and innovative platforms for commercialization
Correspond with technology managers and Oil & Gas professionals to seek out, develop and evaluate new technologies
Supervise and lead an innovation team for idea generation and new technology pursuits
Evaluation of licensed technology providers for viability to advance EPC solutions
Investigate research institutions for new innovative technologies
Conduct market assessments to support new business initiatives including feed supply and product viability
Perform competitor profile and analysis
Develop financial analysis and economic models for new business ventures
Identify and assess potential risks for new technologies and appropriate mitigation plans
Prioritize, screen and select new technology offerings to ensure that they have the potential to add value for business growth
Engagement with legal for protection of intellectual property, due diligence and contract development
Participate in development and delivery of presentations for executive management approval
Provide reliable technical and financial assessments of potential alliances and acquisitions
BS, MS or PhD in Engineering, BS or MBA in Business or other relevant field
12+ years of relevant experience
Demonstrated track record of proven business results
Solid understanding of engineering technical skills, risks, financials, economics, sales, and marketing as related to solution implementation and development
Demonstrated ability to identify and assess existing and emerging technologies
History of ability to think strategically and make decisions based on thorough research and analysis
Demonstrated team building and leadership skills
Experience in building and presenting business cases to senior leadership
Experience working through others to maximize the impact of a team
Strong project management skills with the ability to take projects from inception to completion

Solutions Partner, Technology Solutions Resume Examples & Samples

Lead sales efforts and develop proposals for the local and national market
Lead the delivery and management of client projects
Mentor junior colleagues by providing career development goals, meeting regularly, writing and deliver semi-annual reviews, and advocating for their career advancement

Technology Solutions Manager Resume Examples & Samples

3+ years in related marketing/sales position
6+ years of relevant healthcare industry experience
Passion for technology and connectivity
Strong presentation as well as written and oral communication skills
Strong results orientation
Proven success selling into healthcare technology markets
Excellent relationship building and management skills
Passion for loyal customers

VP Infrastructure & Technology Solutions Resume Examples & Samples

Partner with CIO and IT Leadership team to develop technology infrastructure solutions based on business needs
Responsible for project direction, management and successful completion of assigned Business Plan Initiatives and Change Control projects following System Development/Project Life Cycle and change Management policies/procedures
Perform leadership role in the definition/maintenance/adherence to IT standards in System Development/Project life Cycle Methodology, Change Management Procedures, Information Security and Compliance Policies and Sarbanes-Oxley compliance
Communicate the status of all projects to the BJ's impacted organizations on a regularly scheduled basis. This includes IT Business Plan projects status reports to Senior Management and
Perform Personnel Management activities for staff. Provide supervision, coaching and direction to System Development and Analyst/Support managers and staff
Manages staff to insure effective implementation of business process, procedures and methods, for users impacted by Business Plan and support initiatives
Provides resources, tools, and training for users to effectively operate within the application system environment
Provide ongoing Disaster Recovery Services based on current BJ’s business impact assessments and risks
Represents IT on Task Forces, supports Corporate/external audits, application software contract(s) reviews and end user computing needs
Serves as a solution provider to users including evaluation/analysis of system changes and new systems. Leads activities to provide business solutions for the company, improvements, and strategies
Actively participate in Capital and Expense planning. Prepares monitors and manages Capital/Expense Budgets
Provide project leadership, management and successful completion of Business Plan Initiatives and Change Control projects following System Development/Project Life Cycle and Change Management policies and procedures
Communicate on a regular basis with peers in IT and the business units on the application of technology in our company. This includes developing and maintaining short term and long term strategic initiatives in order to leverage technology whenever possible. This strategy must include a regular evaluation of our current environment for risk and cost
Deliver effective and timely completion of all assigned management responsibilities including preparation and monitoring of budgets, resource allocations, team members' individual development plans, objectives, and performance reviews
Provide predictable and reliable operations of technology resulting in improved accessibility, availability and service delivery
Maintain a strong knowledge base of industry and technology trends as they apply to their area of responsibility
Working in conjunction with their management team, develop and execute knowledge transfer activities to staff members and peers
Work with senior Management to recommend improvements to our strategy and architecture based upon application of these trends
Provide leadership and clear direction to their team members and corresponding business users for all IT governance (IT processes, SOX and PCI controls), all initiatives, (business plan and change control), and strategies. Work with senior IT management, external partners, and peers to maintain and constantly review all governance policies and practices for accuracy, effectiveness, and consistency with industry trends

Technology Solutions Specialist T Resume Examples & Samples

Provides end-user software troubleshooting and support
Maintain records of systems and ensure software compliancy
Build and maintain corporate images
Install, configure and maintain computer hardware and software
Documenting solutions to problems. Provide on-site training to users
Troubleshoot complex problems which access enterprise applications and business systems
Monitor and repair hardware and software related to computers, printers and phones
Work closely with IT team and other strategic project teams to develop and maintain applications that support business processes
Up to 10% travel to other WHPacific offices to maintain and install computer systems is required
Demonstrated ability to provide excellent customer service
Effective follow-up skills
Demonstrated ability to work on multiple projects and tasks simultaneously
Ability to triage issues/problems remotely
Ability to plan and track ongoing problems
High School diploma or equivalent plus a minimum of 5 years experience providing IT customer service required
Experience Installing; configuring; and upgrading computer hardware and software
Expert in MS Office and other standard software
Functional knowledge of disk imaging and automated software distribution tools
Working knowledge of Skype for Business configuration
Proficient knowledge of Active Directory User Management
Proficient knowledge of LAN/WAN networking technologies
Working knowledge of license servers and FlexLM desired
Working knowledge of print server desired
CAD / AutoCAD / 3D Imaging software experience is a huge plus
Prolonged sitting or standing for long periods of time
Frequent walking
Frequent bending, stooping, reaching, pushing and pulling
Occasionally will lift up to 20 pounds
Normal vision range
Normal sensory ability to smell
Frequent rapid mental/hand/eye coordination and manual dexterity
Continuous talking in person and by phone in a clear and audible speaking voice
Continuous hearing in person and by phone from normal or whispering voice
Usual office environment

Client Partner, Technology Solutions Resume Examples & Samples

10+ years of experience leading information technology consulting services including the development of strategies, implementing and integrating software, and managing complex projects
Demonstrated ability to
Network and develop relationships with new clients
Lead one or more internal areas to grow our company and to coach, mentor, and grow other employees
Recruit top talent at the experienced level and from outstanding colleges
Diagnose complex technical and business problems and work to uncover unknown and unmet client needs
Support company growth by building and maintaining a strong professional network as well as contributing to the recruitment of new employees

Technology Solutions Specialist Resume Examples & Samples

Provides design, development and support server infrastructure estimates to management and/or project/work teams that are used in determining business initiative feasibility and priorities
Provides technical storage expertise to management and project/work teams, including the areas of governance methodologies and processes, for purposes of ensuring the architecture and solutions are consistent with the solution design framework, Enterprise/industry standards, and the BMO strategic direction
Provides technical coaching to team members on design patterns, development processes, and other IT processes in order to improve their technical skills
Possesses solid facilitation and conflict management skills
Data Warehousing and Data Architecture
Technical Solution Architecture
Previous experience with designing of High Performing Applications

Head of Technology Solutions Architecture Resume Examples & Samples

15 years of IT experience in Internet and Cloud related technologies
Direct experience in architecting and building complex solutions based on Cloud technologies
A high degree of familiarity with current Software Development and DevOps practices
Experience in working with senior leadership teams both internally and externally
Public speaking experience to large audiences (500+ attendee’s)
Proven experience in working with the media and analysts in a global context
Familiarity with information security and risk management
Experience in business development, governance processes, management, budgeting and financial justification
Experience and ability to work across an Asia Pacific context (Australia/New Zealand, ASEAN, India, Korea)
Post-Graduate Technology Degree and/or Significant Industry Certifications and Recognition
Known industry thought leader
Ability to build and deliver complex keynote presentations, demos and messaging to an industry leading level
Proven ability to adapt to new technologies and quickly establish credibility across a large number of technologies and industries
Experienced technology challenger in complex scenario’s both internally and externally
Technology team management experience (multi-region, 100’s of staff)

Advanced Technology Solutions Director Resume Examples & Samples

Product Strategy
7+ years of progressive product innovation, technology evaluation and project management experience
5+ years of experience leading product technology development teams and initiatives
3+ years of experience managing product financials and / or P&L
Proficient in interpreting and analyzing data to support decision making
Experience with effectively presenting to Senior Management
Bachelor’s Degree from Accredited College / University (MBA preferred)
Experience working on big data projects with usage of Machine Learning / AI
Experience working within emerging technologies (e.g., AI, IoT, Blockchain, NLP)
Demonstrated success in an R&D or startup environment and applying agile techniques in support of internal partner needs / opportunities
Understanding of user experience best practices
Experience working within a Fortune 500 company

Technology Solutions Manager Resume Examples & Samples

Strong customer service focus and skills
Experience with 3-tier web applications
Strong knowledge in Java, HTML5, Web Services and programming languages. Preferable with development experience
Understanding of emerging technologies and in particular cloud services and inter operate with traditional IT services
Deep understanding of Technology trends and application
Passionate and knowledgeable in latest technology
Good troubleshooting skills and experience in multi-platforms environment (Windows, Mac OSX, mobile platforms)
Good level of understanding Office365 products and Microsoft productivity tools
Network troubleshooting skills and experience
Demonstrated experience in managing outsources and other 3rd parties
Demonstrated ability managing an operating budget, including forecasting, actual tracking and auditing expenses
Project management experience, excellent planning, organizing, and leadership/supervisory skill
Should be able to lead & motivate the team
Should have organizational skills and ability to interface with people at all levels, both within and outside the company
Should be hands-on in providing direction and resolution to projects and engagements
Must possess initiative and drive, and a self-starter
Must have broad relevant technical knowledge with good management expertise
Strong written and verbal communication skills especially in English
Ability to work productively with minimal supervision
Demonstrated experience in managing out sourcers and other 3rd parties

Technology Solutions Analyst Resume Examples & Samples

Governance Support
Business Relations
Relishes leading
Takes unpopular stands if necessary
Encourages direct and tough debate but isn’t afraid to end it and move on
Is looked to for direction in a crisis
Faces adversity head on
Energized by tough challenges
Understands processes and procedures necessary to successfully perform tasks
Possesses the technical and computer skills required in the position
Demonstrates the ability to learn rapidly and adapt quickly to new processes and technology

Head Channels & New Technology Solutions Resume Examples & Samples

Works with Business leads to translate business strategy into bank / franchise level application architecture (solution design)
Identifies the domains impacted by the business strategy and enterprise roadmap (e.g. Business, Application, Data) and works with the Domain Architects within PBS and TS to agree outcomes and roadmap
Ensure that the roadmaps they define are consistent with the PBS and bank-wide architecture and can be delivered by project teams
Introduces state-of-the-art technology supporting the bank strategy, but also to drive the bank strategy
Is responsible for the assessment of the impact on the existing platform of new banking products and supports respective implementation
Is responsible for ensuring that the different solutions are form a coherent whole
Is responsible for tracking and validating that projects produce and deliver the right application solution designs
Is responsible for the online-banking platform
Management of the Channels & New Technology team with up to 15 FTE
Own the Private Banking Services application architecture
Deputy Chair PB Design board
Develop, drive and maintain a model of RBS PB Services' current and future Application Architecture
Conduct compelling presentations and demonstrate products from the PB Services application portfolio
Discover and analyse customers' business and technical requirements and deliver industry state-of-the-art solutions
Collaborate with the Strategic Projects team, technology delivery teams to bring our customers state of the art and innovative IT solutions
Design, present, and prepare multiproduct solutions for platform implementation
Coordinate appraisal and selection of new systems and technologies
Ensure new functionality complies and fits with architectural strategy of Private Banking and RBS Group
Coordinate Introduction of new banking products
Relationship Management - Participate in strategic planning and opportunity evaluation with both the customer sponsor and key customer Managers & Executives, to drive customer satisfaction by delivering business value to the customer
Candidate must have a deep understanding of markets, industries, business, customers, and technology. Work experience should involve a mix of business and technology consulting across the lifecycle of Information Technology (examples may include assessment and analysis, design, business case development, architecture, envisioning, planning, deployment, benefits analysis, and management)
Strategic business acumen and understanding of organisation strategy and ability to design information systems to delivery that strategy
Political savvy and strong influencing and stakeholder management skills
Excellent communication skills with ability to explain technical concepts to lay audiences. Experienced in working with C-level stakeholders
Self-starter with the ability to appropriately prioritise and plan complex work in a rapidly changing environment
Team player with experience leading and collaborating cross-team to ensure successful delivery of solutions
Thorough knowledge of Banking systems, preferably in Avaloq platform products including AFP and other related technologies
Ability to think creatively and find optimal solutions, strong critical thinker with problem solving attitude
Entrepreneurial and pragmatic in approach
Current role as application architect or equivalent work experience for a major consultancy or system integrator
Experience working in cross-functional, multinational and geographically dispersed teams
Experience of developing Services Orientated Architectures (SOA)
Experience assessing a broad range of information solutions and products particularly core banking, data warehouse, online banking and web services
Proven record of delivering business value from Information Technology at an executive level
Experience of working a technical consulting team on major systems initiatives
10 years plus IT experience
A minimum of four years in a professional senior technical role such as technical lead, team lead, architect, or other hands on leadership role ideally for a major consultancy or system integrator
Avaloq Certification is beneficial

Technology Solutions Center Manager Resume Examples & Samples

Bachelor’s Degree in CIS, IT, Network Engineering or related field and/or equivalent work experience is required. Professional affiliation with HDI (Help Desk Institute) and industry certification in ITIL/ITSM and/or HDM a plus
Must have 8+ years of help desk management experience supporting 1200+ end user environments. Prior banking/financial services industry experience is a plus but not required
Demonstrated experience managing, training, and providing technical leadership for a team of 10-15 service desk associates
Demonstrated working knowledge of PC applications/operating systems and networks such as Office 365, Outlook, Windows 7 and 10 server and Exchange 2010 and above
Solid understanding and/or demonstrated working knowledge of PC hardware, printers, as well as desktop imaging, Mobile Device Management, print management, Access Management, UPS, and Video Surveillance Systems
Knowledge of ITIL Incident Management and Service Desk processes, with high analytical ability to manage various technologies and complex issues
Must be able to multi-task, work successfully in an environment of frequently changing priorities and have good problem solving and analytical skills
Strong customer service, performance/people management, team building, and motivational skills
Must have excellent verbal and written communications skills. This position requires extensive communication with division/department managers, associates, vendors, regulators and auditors. Proven ability to build and maintain strong relationships
Exceptional follow-up skills, and ability to consistently manage concurrent issues through completion
Incumbent will be required to stand for intermittent periods of time
Incumbent may be required to sit for prolonged periods of time
Dexterity is mandatory as this job requires frequent use of hands and fingers
The incumbent will be required to walk, reach with hands and arms, push items overhead, occasionally climb or balance, stoop, kneel, crouch or crawl
The incumbent will also be required to talk, hear, see, read and write
This position requires regular lifting and moving of 10-25 lbs
Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus
This position requires adaptability, assessing, analyzing, calculating, dependability, memorizing, good judgment, stress control, prioritization, social skills and speaking
This position requires comprehension, organization, reasoning and decision-making, communication and mathematical ability
Incumbent must possess the capability to understand, remember, and apply oral and/or written instructions or other information, organize thoughts and ideas into understandable terminology, prioritization of own work schedule, apply common sense in performing job duties and making decisions which have impact on immediate work unit
Incumbent must be able to understand and follow basic instructions and guidelines, complete routine paperwork, use existing form letter and/or conduct routine oral communication, communicate with individuals using a telephone, hear and speak effectively on the telephone, express or exchange ideas by means of spoken word, communicate orally with others accurately and quickly, at an audible level that others can hear
Incumbent must also have the ability to count accurately and the ability to add, subtract, multiply, divide and record, balance and check results for accuracy

Summer Intern Technology Solutions Resume Examples & Samples

Research the latest technology applicable to the business requirements
Propose a technical solution
Gather and document requirements of proposed changes
Write and/or review specification documentation
Participate in Community Service events
Work on a group project building an app
Deliver a presentation summarizing the internship experience and demoing the app
Represent Everest Re Group with integrity and a customer service orientation
Deliver a presentation summarizing the internship experience
Be proficient in office software, specifically the Microsoft suite (Outlook, Word & Excel ; Microsoft Project a plus)
Be Tech savvy with PC’s and iPhones
Have a proficiency in Windows and the iOS operating systems
Demonstrate strong analytical and organizational skills
Effective business communication and public speaking skills
Manage multiple projects, priorities, and be attentive to deadlines

Technology Solutions Engineer Resume Examples & Samples

HVAC Industry-standard communication protocols like BACNet and Modbus required
HVAC equipment and operation; controls systems experience required including at least two of: Tridium Niagara, Alerton, Siemens, Apogee, JCI Metasys, Andover Continuum
Advanced knowledge of Excel, Outlook Project and Visio required; working knowledge of SharePoint and Microsoft Word preferred
Technical writing,systems schematics development and documentation skills
Five (5) years of experience in building operations, DDC controls or related field required
Three (3) years of Building Automation Systems or other programming experience related to building operations required
Building commissioning or HVAC operational efficiency experience required
Metering and data collection hardware experience required
RS-485 and IP Networking and systems integration experience required
Computer programming and database skills (in addition to DDC) such as C++, python, java, SkySpark, AXON, PHP, MS-SQL or MySQL, preferred

Technology Solutions Manager Resume Examples & Samples

Direct the development, timing and delivery, and the implementation of hardware and software solutions working closely with customers and within the matrixed Caterpillar organization
Manage the staff and projects to develop innovative business and technical solutions
Provide the strategy and guide development of overall architecture requirements, including sales engineering of hardware, firmware, and software solutions and the related agile,iterative problem solving
Regular customer interaction and communication
Bachelors degree in computer science or related field
Minimum of 12 years in hardware and software interface that has led to overall technology management experiences
Perform in a customer delivery environment including coordination with sales, accounting, operations, customer support, and enterprise business teams to deliver solutions
Strong customer focus and effectively work with customer operations and information systems departments
General contract and business operations understanding
Past experience with general business processes, distribution processes (Cat Dealer), manufacturing operations, engineering functional applications, and NPI/NSI execution
Effectively manage staff, budgets, business plans, and agile project plans
Creativity and Innovation Management
Ability to work collaboratively across the larger company to set, then deliver strategic direction
Ability to work with diversified departments within multiple service centers globally
Ability to travel 25% of time

Managing Director of Technology Solutions Resume Examples & Samples

Bachelor’s degree or higher, or commensurate work experience
Minimum 10 years of healthcare IT consulting experience leading large projects or teams within the healthcare provider market
Minimum 8 years demonstrating success in business development activity and service / solution development
Proven track record in creating and developing high-performance teams
Expertise in management, sales and marketing activities, including relationship building, planning, executing, and implementing strategies with key decision makers
Expert in Healthcare IT business development; demonstrated ability to negotiate/interact with client 'C-level' executives
Competence in profitably leading large, concurrent consulting engagements
Competence in developing and managing to a strategic and financial plan
Experience with leading solutions and professional services teams for the Payer or Life Sciences markets
Current or previous leadership and active participation with industry advisory councils or professional associations
Advanced degree or additional technical or industry certifications beneficial to role

Technology & Solutions Evangelist Resume Examples & Samples

Up to 75% travel required
Technical knowledge across all Personal Systems Products and Solutions
Client Management including software deployment, asset management and life cycle management
Knowledge of Strategic Services including but not limited to IDSS and Device as a Service
User Segmentation and Persona knowledge set that aligns with HP Inc
Knowledge of hardware trends across multiple industry verticals including Retail, Healthcare, Mobility, Mobility Management and IoT
Knowledge of Virtual Reality, Augmented Reality and Mixed Reality client system solutions and industry trends for each including commercial and consumer use cases
Client Security including Hardware based security and software based security
Can cross reference key value add of both PC and Print
Impact of cloud and virtual on end point
Deep understanding of HP Inc Strategy and Vision
Multiple Product Line experience
Master level presentation skills
Typically 7+ years’ experience in Personal Systems Endpoints
Experience presenting to technical and non-technical audiences
Uses end point technology in use case demos
A unique opportunity to play a critical crossover technical/ business role at a high-growth company in a rapidly changing industry

Specialist, Technology Solutions Resume Examples & Samples

Creating all WebEx links for all companies launching on Zap (75+ links per month)
Set up WebEx sessions for all Get Zapped! and other post launch sessions
Maintain and audit TeamUp calendar where trainers and onboards to retrieve links and (manage separate calendars for Deployment & Engagement groups)
Manage all changes in schedules to include but not limited to: Availability, managing brand blackout dates, changes in Zap launch dates to ensure new links created and updates communicated to trainers and engagement group
Zap Specialist monthly reporting
Post Zap Squad 30/60 day reporting, surveys and questionnaire
Zap Squad scheduling
Assign roles in Zap and provide Zap Specialist information
Scheduling and assigning of all trainers to Zap launches
Tracking all invoicing and accruals for 3rd party vendors
Backup for deployment queue management
Creates the weekly Cartus report – Companies launched and in Queue on Zap
Assists project manager in any reporting needs
Create and maintain WebEx links to support all sessions
Maintain TeamUp for Engagement groups
Maintain Learning Calendar
Assign trainers to Zap launch sessions
Track and accrue for all 3rd party vendor invoices
Create weekly reports requests by other departments or SVP
Assist Project Manager in reporting needs
Well versed in WebEx training environment
Iintermediate to expert level use of Microsoft Word, PowerPoint, Outlook, Excel, SharePoint
Demonstrated ability to work independently and take initiative in a fast-moving environment
Attention to detail and strong organizational skills
Some project management skills would be beneficial
Excellent verbal and communications skills, problem solving, and analytical ability
Ability to multi task and perform in a high pressure working environment

Assoc Technology Solutions Specialist Resume Examples & Samples

Play the role of a MDM Developer
Hands-on experience with Informatica MDM
Providing guidance and assistance to other development team members
Keep the source code in a central repository with proper versioning control

Internal Technology Solutions Specialist Resume Examples & Samples

Answer questions via phone and email regarding navigation and use of BD’s Front Office platforms, including internally built and vendor-partner applications
Support the efforts of External Technology Specialists via outbound calls to NPH advisors and their support staffs
Employ questioning techniques with advisors and support staffs to better understand their business and processes in order to position BD’s Front Office platforms and increase their utilization
Identify, investigate, research and solve user questions and problems related to the applications by simulating or recreating problems to resolve difficulties
Utilize discretion to appropriately determine when to escalate calls to higher level analysts or appropriate Broker Dealer personnel
Document interactions with customer contacts within the Broker Dealers Support Tracking System (STS) or other mandated customer relationship management software. Follow up on all outstanding contacts with users on daily basis until issues are resolved
Offer suggestions and practice management solutions on the utilization of these applications
Communicate application problems and issues to management, development teams and end users
Help determine prioritization of issues to be worked on for future system additions and enhancements
Assist with research, testing and reporting for system additions and enhancements
Refers end-users to appropriate technical personnel for PC services, repairs, training and follow-up
Basic knowledge of the Financial Services industry
Basic knowledge of Mutual Funds, Insurance and Annuities
Strong system utilization skills with demonstrated ability to learn and navigate new applications
Excellent customer service and support skills with well-developed telephone etiquette
Ability to actively listen and interpret customer requests promptly
Detail oriented, strong organizational skills
Ability to prioritize and handle multiple tasks
Associate’s degree or equivalent experience
2 - 5 years work experience, preferably in a Broker/Dealer customer service and support environment

Business Developer Technology Solutions Resume Examples & Samples

Demonstrable expertise in lead generation, prospecting with senior executives
Exceptional communications skills, both verbal and written, with the ability to effectively understand and communicate complex propositions in a simple, concise manner
Experience within technology consulting and Oracle / Microsoft business solutions desirable but not essential
Enterprise solution sales within the Retail market advantageous, but not essential
Degree educated would be a bonus
Broad business knowledge and an appreciation of the challenges facing large businesses would be more beneficial

Lead Technology Solutions Specialist Resume Examples & Samples

Architect and optimize the infrastructure for delivery of BMC products in SaaS offering
Installing and maintaining data center equipment
Work closely with the NOC on complex Windows or Linux/ UNIX system-level problems as well as application layer issues and network communications
Responsible for writing knowledgebase articles and case documentation
Conduct research on customer incidents, and other duties as assigned
Automating VMware using PowerCLI
Writing PowerShell scripts to automate customization and deployment
Validates, documents and escalates design, reliability and maintenance problems or bugs
Work on operational requests

Accounting Technology Solutions Senior Specialist Resume Examples & Samples

Automate and execute processes where IT is insufficient or a new requirement has not yet been fulfilled
Ensure the monthly accounting production cycle runs smoothly; actively participate in process improvement
Research data quality issues and reporting anomalies, both off cycle and during production
Understand how data flows from source, through intermediate systems, and into the oracle GL or end-user reports; act as a subject matter expert when changes to these systems are being made
Provide baseline technical resources when a project is underfunded or behind schedule
Collaborate with IT and project leads to ensure business requirements are understood and design is optimal
Bachelors degree in Computer Programming or Management Information Systems strongly preferred
Proficient in BASE SAS or similar skills
Understands and uses SQL
Understands basic accounting
MBA desire but not required

Technology Solutions Resume Examples & Samples

Provide project management for large-scale EAM implementation projects
Prepare for approval and release to client, SOW, project cost estimates, schedules, trends and forecasts for active projects, and major changes or deviations to those control documents
Recommend and implement resource plans with appropriate skill sets for direct reporting personnel to permit effective handling of current and projected workloads
Develops a well-defined project measurement and control program to meet Grant Thorton and client requirements
Develop and mentor junior and mid-level EAM Business Analyst
Demonstrate leadership and success in creating EAM strategies and driving rapid implementations
Determine, monitor and review costs, operational budgets, schedules and staffing requirements for project team
Manage and enhance project quality by providing ideas and suggestions to the team aimed at improving the effectiveness of their role, and of the project activities in general
Establish appropriate metrics for measuring key project criteria
Regularly monitor the progress of active projects or tasks through project management reviews, and directs/guides responsible Project Leads to take appropriate corrective actions on a timely basis
Mentor and train clients, vendors and team members in project management methods, procedures and activities
Maintain contact with senior client management and managers of other applicable departments engaged in related project
Establish and maintain relationships with clients having similar needs, interests, requirements and processes
Participate in sales pursuits. Be a part of the business strategy to bring goals and objectives to fruition
PMP Certification preferred but no required
Minimum 10 years of industry or consulting experience
Managed multiple staff over the course of large, multi-year projects
Extensive experience with implementing project metrologies and managing the all projective activities throughout the project life cycle
Extensive experience with workshop planning, leadership and facilitation
Experienced with asset management, work management, materials management and purchase to pay EAM processes
Minimum 5 years of experience in EAM commercial of the shelf package software functional design, configuration, implementation, and support
Experienced with EAM test cycle including functional, system, integration and user acceptance testing
Working knowledge of conversion mapping, extraction, transformation and load process

Technology Solutions Manager Resume Examples & Samples

Build, motivate and retain a high-functioning team of technical specialists to support and drive sales conversations; hire new Technical Solution Professionals; typical team size of 8+ employees
Accurately forecast, assess risk and identify exceptional performance plans in weekly deal and pipeline reviews with senior management as part of Sales Development Manager and Inside Opportunity Manager “priority teams”
Lead team members through example. Lead customer calls, demos, experience sessions, architecture plans over Skype for Business to model and train employees. Coach and mentor performance through joint customer calls
Coach team members to utilize modern sales and communications tools & techniques to effectively reach, sell to and manage Microsoft customers
Lead TSPs in conducting technical feasibility studies and proposal development, scoping the technical and security architecture for customer solutions, selecting optimal migration paths for customers, building a consumption plan, as well as executing limited POCs, if necessary
Demonstrate aspects of the technical and business solution to customers over Skype for Business connections including live video
Drive operational excellence of key center metrics including response rates, conversions, pipeline, velocity, accuracy, customer satisfaction, breadth of portfolio
Provide readily available product training and technical learning opportunities for the sales team
Improve technical and sales competency via mentoring; support individual professional development and growth
Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Microsoft and competitors
Lead preparation of technical insights and key scenarios required to drive right technical and business solution outcomes; contribute and lead customer-facing publications such as whitepapers
Manage the collaboration and teaming of different roles such as Sales Development Specialists, Inside Opportunity Executives, Technical Solution Professionals and Consumption Analysts to effectively progress opportunities and pipeline through the sales cycle
Obsess over Microsoft’s customers and prospects to deliver a world-class customer engagement experience
Manage employee performance from not meeting expectations to exceptional

Technology Solutions Senior Associate Resume Examples & Samples

Function as an EAM subject matter expert (SME) in asset management, work management, inventory management and purchase to pay business processes and software configuration
Collaborate with the EAM team to collect and document user requirements; write functional specifications to derive system configurations
Partner with the internal and external business stakeholders to support EAM solutions and drive continuous improvement
Identify, develop and implement EAM operating model including technology standards, support methodology, release management, change management, and other related processes and procedures
Execute approved configurations to applications to fulfill requirements in accordance with development standards
Analyze, configure, test, and implement changes to applications, and evaluate their performance
Support EAM test cycle including functional, system, integration and user acceptance testing
Support conversion mapping, extraction, transformation and load process
Manage small to medium projects, including matrix resources and collaboration with external consultants as necessary
Deploy resources to solve system problems efficiently, ensuring business functions and requirements are met successfully
Proactively and independently sustain awareness of new developments in business processes and application technology used by internal and external clients
Develop strong and mutually beneficial business relationships
Bachelor's Degree from an accredited four-year college or university
Minimum 8 years of industry or consulting experience
Minimum 6 years of experience in EAM commercial off the shelf package software functional design, configuration, implementation, and support
Preferred experience in infrastructural asset management
Experience with business process mapping
Experience with EAM test cycle including functional, system, integration and user acceptance testing
Experience with EAM training (program development and classroom instruction) and change management processes
Experience with Cutover and Post Go Live support
Experience and confidence in dealing with internal clients across all levels of the business
Strong working knowledge of Microsoft Office (Outlook, Excel, PowerPoint and Word), Microsoft Project and Microsoft Visio
Working knowledge of EAM applications

Technology Solutions Manager Resume Examples & Samples

Innovation– Instills innovation into daily activities to transform technology solutions. Leads with industry technology trends that propel the organization into the future
Inspiration- Demonstrates passion that motivates, influences, and inspires partners to accomplish extraordinary things. Creates an engaging environment where individuals take action, connect with others, participate, and deliver
Communication- Communicates effectively with positive impact. Listens attentively, processes, and takes appropriate action. Facilitates the discussion of conflicting issues between individuals and across groups. Expresses ideas clearly in documents and written communications. Plans communication that is clear in purpose, and key messages while considering audience needs
Influence- Advocates change in an authentic and transparent way by leveraging relationships and organizational savvy to influence and encourage adoption by others
Customer Relationship Management (Siebel and/or Salesforce preferred)
Enterprise Data Warehouse
Iterative software / reporting development
Management of technology development from POC to enterprise sustainable solution
Application support
Foodservice, Licensed/Franchise business models
Customer Order Management & Financial Settlement
Digital Marketing, Content Management, Digital Asset Management, eCommerce
Reporting & metrics development across multiple systems and teams
Managing technology enabled business process change
Demonstrated experience in building and leading high performing cross-functional teams
Financial and budget planning and management, sourcing and procurement, vendor and contract management, RFP/RFI development and management
Ability to coach, provide guidance and leadership to team members in order to achieve results
Be intellectually curious and comfortable with the unknown; taking initiative to learn about other products across the enterprise
Ability to collaboratively and objectively assesses benefits, costs, and viability of proposed solution options and drive alignment across a diverse group of stakeholders
Working knowledge of Service Oriented Architecture (SOA) design and service management practices

Ad Technology Solutions Engineer Resume Examples & Samples

Manage all 3rd party demand partnerships and integration with SSPs/Exchanges, networks, and DSPs to ensure optimal fill at highest achievable CPMs for display and video formats across all desktop and mobile web inventory
Develop and maintain header bidding and waterfall solutions for display and video inventory
Identify and resolve delivery/performance issues while providing technical feedback to both internal teams and clients
Work in collaboration with cross functional product teams to outline requirements and QA as needed to launch new advertising products
Constantly look for improvements, monetization opportunity, and conduct multivariate testing on a regular basis to make informed, data driven decisions
Proactively present new features and functionality to management that keeps Arkadium aligned with industry monetization trends
Minimum 3 years’ experience in ad operations with expert knowledge of display and video ad serving technologies, yield management strategy and programmatic best practices on the DFP stack
Experience evaluating, building and influencing ad monetization product roadmaps and leading integration / implementation discussions with internal and external engineering teams
Front/backend technology experience including CSS, JScript, and Jscript frameworks, C#, and SQL
Team player with can-do spirit including great time management, attention to detail, and strategic analytical ability
Strong ability to manage and prioritize multiple projects, client partners, and deadlines in a fast-paced environment
Possesses Positive Energy and Fierce Drive!
BA/BS degree or relevant experience required

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