Transformation Analyst Resume Samples

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M McLaughlin

Maude

McLaughlin

3432 Kamille Common

Houston

+1 (555) 236 3442

3432 Kamille Common

Houston

Phone

p +1 (555) 236 3442

Experience Experience

Boston, MA

Transformation Analyst

Boston, MA

Casper-Frami

Boston, MA

Transformation Analyst

Provide support in driving changes in process improvement initiatives
Perform analysis, create simulation models, tools and templates to support planning, decisions, reporting and execution of assigned projects
Advise and support TO management in delivering Transformation projects and taking decisions
Closely cooperate with F&C and support in analysing business trends and developments
Support PEX manager and coaches in conducting Kaizen belt training and post training coaching
Monitor country/cluster/regional level performance measures and highlight issues
Prioritizing, selecting and driving functional process improvement

Houston, TX

Business Transformation Analyst

Houston, TX

Williamson, Bartoletti and Maggio

Houston, TX

Business Transformation Analyst

Assist with Project Administration duties to support the effective delivery of the ELT workstreams and management and reporting thereof
Assist with project management of key Investor Services initiatives
Work with cross-functional, geographically dispersed teams to define and manage new business processes
2) To assist with the management of the Change Control process for Investor Services
Opportunity for successful candidate to own project work area from initiation, through development testing and implementation
Continuously Monitor knowledge management of the BTO by ensuring that knowledge repository /share folders are effectively utilized and managed
Exposure to the Citi Change Management structure with opportunity to work directly with business critical clients in driving their business forward

present

Houston, TX

Performance Transformation Analyst

Houston, TX

Lynch-MacGyver

present

Houston, TX

Performance Transformation Analyst

present

Supports the compilation of management reports and presentations
Supports various projects within Performance Transformation (covering multiple functional areas)
Conducts ad-hoc analyses and processes short-term management requests
Independent and structured working method
Uses tools to generate reporting material and distribute reporting material within organization
Pronounced service orientation towards stakeholders within the organization
Conducts ad-hoc in-depth analyses in collaboration with the analysts team

Education Education

Bachelor’s Degree in Finance

Iowa State University

Bachelor’s Degree in Finance

Skills Skills

A strong communicator with the ability to educate internal stakeholders where necessary on Business Analysis/Change Control best practice
Strong written and verbal presentation skills including creative PowerPoint and Excel to management
Ability to work multiple initiatives and work streams at one time in a global environment
Strong analytical/critical thinking
Excellent organization, planning and analytical skills
Strong project management skills
A confident decision-maker with the ability to weigh up all potential options prior to making decisions
Subject matter expertise and in-depth knowledge of enterprise CRM systems
Experience using Microsoft Office Suite will benefit the successful candidate. Microsoft Project, Visio and Access experience would be
Accuracy and completeness are essential to the success of each project. The candidate should have a methodical and logical approach to tasks

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Business Transformation Analyst Resume Examples & Samples

Continuously monitor the overall Business Performance (Finance, Risk, Compliance, Change, HR) of the business unit and advise the Head of BTO of any possible deviations and the actions that have been created by the business unit seniors to address these
Attend a multitude of workstream meetings, project and management meetings to stay up to date with progress and operational conditions and provide early warning to the Head of BTO of any probable issues and proposed solutions
Act as key advisor to the Head of BTO providing knowledgeable review and recommendations for intended shifts ensuring that context, analysis and the views of the respective areas are collated, filtered and summarised in a concise manner
Evaluate, interpret and deliver only relevant information to the Head of BTO to ensure that the time of the Head is not taken up with operational issues that should be resolved elsewhere
Distribute issues to the correct level of operational management for resolution by identifying issue at hand and delegating to relevant team
Act as initial point of entry for escalated queries and for queries from other external stakeholders and attend to queries or relaying the query to appropriate individuals when falling outside scope
Take personal accountability for resolving issues lodged directly with the Head of BTO on ongoing issues and programmes to address these in the business unit and set up a process for monitoring
Interface with the SSS COO and/or CIB business Managers to understand the operating environment and to assist them to prioritise focus areas for the ELT Journey
Oversee the management of the Head office to ensure smooth operations and that resources are available and operating effectively
Assist with Project Administration duties to support the effective delivery of the ELT workstreams and management and reporting thereof
Continuously Monitor knowledge management of the BTO by ensuring that knowledge repository /share folders are effectively utilized and managed
B-degree in Finance / Commerce or B. Degree in Business Administration or equivalent qualification
3-5 Years business support / project management experience in a Financial Services Industry and or Banking
Formal Project Manager qualification is preferred
Excellent Data analysis and report writing skills

Service Transformation Analyst Resume Examples & Samples

Customer Journey Mapping / Process Improvement - review and analyse end to end customer journeys and processes to deliver customer and commercial benefits
Operating Model and Service Transformation - drive advocacy and increase operational efficiency through optimisation of the operating model and intelligent call routing
Digital/ Agent Channel Optimisation - identify opportunities to increase customer self-service for simple interactions and reduce call centre agent assistance
Customer Servicing Improvement Programme - continue making the basics great for customers and call centre agents by reducing issues and complaints, driving improvements to policy and processes and launching new initiatives
Play a key role in the customer improvement programme being executed across multiple locations throughout Europe
Taking ownership for the Barclaycard Europe business process management functionality - including the on-going development of business processes, attributes, process architecture and process improvement dashboards
Delivery of process improvement work packages either as part of individual projects or as part of a wider programme of change and improvement

Business Transformation Analyst Resume Examples & Samples

Drive business transformation across Capital Markets through a new Customer Relationship Management (CRM) platform rollout and workflow changes across all in scope business groups
Involve in the successful execution of a global cross-functional and client-centric business transformation providing RBC with a competitive differentiation in the market resulting in new revenue opportunities
Provide thorough analysis of current business workflow and align new strategy to the large user base across different divisions; influence senior management on project strategy and identify business opportunities

Business Transformation Analyst Resume Examples & Samples

1) To lead the Business Support of Investor Services applications and processes and assist with the end to end development lifecycle of various applications used within Alternative Investments
2) To assist with the management of the Change Control process for Investor Services
Closely Manage and collaborate with offshore team of dedicated BTU resources
Assist with project management of key Investor Services initiatives
Work closely with end users to define business requirements
Document testing scripts, lead and perform User Acceptance Testing
Responsible assisting with the solutioning and implementation of any generated change request that may alter or enhance the existing Investor Services Operating Model Administer and maintain records of all relevant documentation relating to various client change control programmes
Extensive years of experience in Alternative Hedge Fund Administration, with detailed knowledge of Transfer Agency workflows and processes an advantage
This position requires an individual with a proven record of delivering development solutions within a projects and operational environment
The ability to juggle multiple demands and change direction regularly to support the Business Transformation Manager, our Clients and the ever changing industry are essential
Good Funds Industry knowledge
Strong Performance Fee Methodology knowledge (Equalisation, Series of Shares…)
Business analysis experience in a programming or development role would be advantageous
A strong communicator with the ability to educate internal stakeholders where necessary on Business Analysis/Change Control best practice
Accuracy and completeness are essential to the success of each project. The candidate should have a methodical and logical approach to tasks
Experience using Microsoft Office Suite will benefit the successful candidate. Microsoft Project, Visio and Access experience would be a plus
Bachelor’s degree in finance/business studies or equivalent

Business Transformation Analyst Resume Examples & Samples

Would you like to define and implement the service catalogue with supporting process architecture across an expanding business?
Does enhancing existing controls and Performance/Cost of Service Models excite you?
How does enabling target and risk assessed reduction in cost sound?
Would you like to be part of a team that assists in the Functional realignment of non-strategic activity?
Does delivering scalable, optimally costed Operating Model to support UBS Global Asset Management sound like your next career challenge?

European Business Transformation Analyst Resume Examples & Samples

Extensive and advanced knowledge of Microsoft Applications including Project Management Software, Excel, Access, Powerpoint and Outlook are a pre-requisite for the role
An understanding of SQL server applications would be useful
Working knowledge of databases and their functions is essential
Experience of working in a Channel Business Model would be desirable
Experience of working in a fast-moving, changing environment would also be desirable

Agile Transformation Analyst Resume Examples & Samples

Drive efforts to document the ES delivery process
Minimum 3-5 years of technical delivery experience (Architecture, Application Development, Usability Design, Project Management or Quality Assurance)
Agile team experience (Scrum, Lean, Kanban, XP)
Experience with JIRA (knowledge of the tool and basic usage)
Experience with Confluence (experience with macros, creating Templates, Calendars, structuring pages, navigation)
Strong communication and writing skills to include experience documenting processes and creating reference material
Strong attention to detail and quality, organized and efficient
Basic hands on data analysis skills - ability to query existing data stores and use analytical tools to support requirements, decisions, and recommendations
Strong verbal communication and presentation skills
Experience with training documentation and facilitation
Basic understanding of the company's business practices and familiarity with the company's retail and business banking online products

Agile Transformation Analyst Resume Examples & Samples

Demonstrate from direct or analogous experiential examples that you have the capabilities to
Proficiency with Business Objects, Tableau or similar analytics tools
Quickly grasp ideas, absorb information accurately
Self-organize – take a directive, ensure mutual understanding, and drive forward
Have a bias for action tempered with intellectual curiosity (act and think)
Communicate with clarity
Not only comfortable with but thrive in face of constant change and uncertainty
Able to maintain a positive outlook amid challenges and occasional setbacks, sense of humor is desirable
Growth mentality, you continuously learn and improve

Business Transformation Analyst Resume Examples & Samples

Lead deep dive and business case development activities looking to identify opportunities to improve learning transfer effectiveness, agent performance and attrition
Analyze raw data, using tools such as MS Excel, Tableau and other tools to monitor recruitment and training performance, audit results
Process map critical processes to create CMO and FMO and redesign processes for optimal performance; monitor process performance for deviations to apply appropriate corrective actions
Create and manage project plans and related documentation in accordance with established project management methodology (Project Charter, Scope, WBS, Budget, Action Registers, etc.)
Create, negotiate and manage agreements with internal customers and external partners
Link business results with RTO process to feed transformation roadmap and monitor process performance for deviations to apply appropriate corrective actions
Effectively engage, lead and influence cross functional teams to deliver highest level of quality on all projects within committed timeline and scope, and meeting all project requirements and deliverables
Engage and build strong relationships with project sponsors and stakeholders to incorporate their goals, and instill confidence to ensure alignment to and adoption of solutions
Collaborate in the evolution of the people analytics roadmap in partnership with our business intelligence team
Explore trends, innovations and applications within the recruitment, performance management and training industry
Established project management experience and excellent planning and organizational skills
2 years experience in a role involving advanced data analysis, reporting and business case development
Ability to successfully plan, document and deliver analysis/results in timely manner for both working team and executive level stakeholder
Proven ability to develop and implement creative solutions for complex business issues with stakeholders at all level of management
Strong working knowledge of the Customer Ops call centre processes and tools
Excellent communication & presentation skills, both oral and written
Demonstrated ability to work in a fast-paced environment

Business Transformation Analyst Resume Examples & Samples

Work with cross-functional, geographically dispersed teams to define and manage new business processes
Coordinate meetings with subject matter experts, document and distribute meeting minutes, ensure actions items are completed on time, communicate project status, escalate issues to management as appropriate
Ensure and take responsibility for the collection, analysis, validation, and documentation of business needs and requirements
Manage cross-geography teams either directly or as virtual teams
Assess and define business problems, identify options, assemble and analyze relevant supporting data, and shape recommendations for management approval
Education: Bachelor's Degree in Finance or Business Management
Minimum of 12 years of overall professional experience
Minimum of 8 years in a cross-functional, business leadership role

General Ledger Senior Business Transformation Analyst Resume Examples & Samples

Or equivalent of Minimum Class Qualifications For Employment noted above
2 year's experience with PeopleSoft Financials version 9.1 or higher General Ledger, Commitment Control, Allocations, Tree Manager, and nVision
Experience with Application Designer, writing SQL, creating PS Queries, chartfield workflow design, and Component Interface
Hands on experience with end to end cycle implementations (writing designs & configuration documentation, build, test, and deployment)
Experience working as a techno-functional analysis and requirements definition

Transformation Analyst, Senior Resume Examples & Samples

Works with subject matter experts and operators to build cost-benefit analyses for population health initiatives that have real and immediate impact
Interacts with senior management by providing thoughtful analysis on key decision points to drive initiatives forward
Develops reporting and analytic tools for operators, management, and other support teams
Analyzes large data sets to identify gaps in care and opportunities for clinical and cost improvement
Provides ad hoc analyses as necessary
Commitment to and role model of DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors in every day performance and interactions
Demonstrated strengths in strategic planning teambuilding, leadership, and management skills
Strong interpersonal and customer service skills
Excellent presentation and communication skills (written and verbal)
Demonstrated ability to perform cost-benefit analyses to drive decision-making and skill in explaining the results
Demonstrated ability to work effectively at both detail and big-picture levels and to drive projects forward
Ability and willingness to maintain open and clear communication teammates, clients, and vendors
Ability to thrive in an environment of high ambiguity and autonomy; flexibility and ability to manage multiple projects, deadlines and multiple priorities in a fast-paced, changing and evolving work environment
Proficiency with SQL Server Reporting Services (SSRS) is a nice plus, but not mandatory
Proficiency with Tableau highly desired
Bachelor’s degree in relevant field required (e.g. business, economics, finance, computer science, data science, etc.)
Minimum of 2 years of relevant work experience (e.g. data analytics, data science, business analysis, consulting, strategy, investment banking experience)
Proficiency in MS Word, Excel, Outlook, and PowerPoint required
Strong computer literacy and proficiency in data manipulation and reporting

Senior Business Transformation Analyst Resume Examples & Samples

Support in identification and implementation of opportunities to enhance financial and productivity performance across Operations
Analyse and interpret the Operations performance to identifying opportunity to optimise the process improvement & productivity
Build relationships with key stakeholders to establish initiative and process improvement and expectations
Provide consistent support all areas of the bank aimed at standardizing work instruction, form, guideline and work aids
Support delivery key initiative and change to lift up productivity level
Make recommendations for process improvements based upon strategic and subject matter expert knowledge of systems, data and processes
Develop streamlined processes and infrastructure to ensure that effective outputs are delivered to key stakeholders
Coordinate with BU to ensure end to end business processes and maps are documented; promote waste reduction and effective processes documentation
Qualifications in information technology with desktop programming particularly in Microsoft and Web programming knowledge
Basic understanding of project management lifecycles
Good understanding of Lean or Six Sigma
Continuous improvement focus
Concern for quality and standards
Strong problem solving, change management, analytical and decision making ability

Collections Transformation Analyst Resume Examples & Samples

Criminal history
Driving record
Taxes
Polygraph
Drug Screen

Transformation Analyst Resume Examples & Samples

Knowledge of Lean Tools
Green Belt Certified
Knowledge of CFS Operations (Optional)
Ability to execute operational tasks within specified time frame
Fluency in written & verbal English
Adept to use technology interface like RFID / Excel Sheet to make data driven decisions quickly
Pro-active and continuous improvement focused approach
Computer literacy, Self-motivated, creative and result orientated

Transformation Analyst Resume Examples & Samples

Transformation related processes
Ensuring adherence to all Barclays processes including necessary approvals to ensure unhindered support towards BTCI Transformation team
Pro-active engagement with business units in tracking and ensuring improvements due to the processes implemented
Progress monitoring and reporting for the functions supported
Automation Solutions - Improve and automate the processes appropriately. Provide solution to reduce cost and time for predefined deliverables appropriately
Performance Measurement - Ensure that key performance measures and metrics are established and monitored (Time and budget)
Knowledge Management - Set up project library for new processes and ensure key process documentation is maintained and updated in a standard and consistent way (use of document management tools) on the library. Prepare, maintain and review process documents for various processes in BTCI Transformation and maintain in central repository for knowledge sharing
Intranet Tools – The role holder will be involved in gathering requirements from key stakeholders and developing an appropriate intranet support site to host materials from the Business Practice Team. They will work closely with key banker groups and process owners to ensure consistency, accuracy and usability of a designated intranet support site
Ensure the provision of set-up, support and detailed guidance on the use of various tools used in Barclays

Transformation Analyst Lead Resume Examples & Samples

Accounting Qualification (CIMA, ACCA, CPA, etc.)
Good understanding of Lean tools and concepts with ability to manage the constructive deployment of a continuous improvement program
Experience across an array of Finance processes (Accounting Month-End, Account Reconciliations, Accounts Payable, Reporting, Statutory and Tax, etc.)
3+ years strong computer experience – MS Office
Strong analytical skills, ability to work with large amounts of data and produce meaningful insights and information
Must be able to communicate well both verbally and in writing, create reports, deliver presentations
Good command of English language (comprehension, written and speech)
Other languages a plus
Integrity, tenacity and adaptability in complex situations and an often changing environment

Transformation Analyst Resume Examples & Samples

Prioritizing, selecting and driving functional process improvement
Investigates, gathers and analyses data to understand the process and systems data flow
Conducts data mining to identify root cause of problems, if any
Support GSC teams to address system / process issues
Active dialogue relevant stakeholders
Monitor Process performance measures and ensure regular review
Monitor country/cluster/regional level performance measures and highlight issues
Modeling, documenting, analyzing and designing business processes with a global impact
Provide support in driving changes in process improvement initiatives
Administrative support like setting up meetings, logistics, etc
Conducts data analysis for the assigned process to identify and implement solutions for improving efficiencies
Well organized and capable of maintaining overview in stressful situations
Strong sense of urgency and result orientation along with Proactive problem solving ability with analytical thought

Transformation Analyst Resume Examples & Samples

Take full accountability and ownership of project elements
Advise and support TO management in delivering Transformation projects and taking decisions
Perform analysis, create simulation models, tools and templates to support planning, decisions, reporting and execution of assigned projects
Support project team in producing project material for stakeholder communication
Support the safeguarding of project progress and milestone adherence as well as controlling agreed measures to secure P&L impact
Closely cooperate with F&C and support in analysing business trends and developments

CIB Bacc-derivatives Ops Business Mgmt & Transformation Analyst Resume Examples & Samples

Strong analytical & creative thinking skills
A self starter, requiring limited supervision
Strong relationship building & networking skills
Ability to demonstrate strong leadership skills and initiate change
Confident decision making skills with the ability to articulate supporting rationale
Ability to priorities work in a pressurized environment
Strong IT and Microsoft Excel skills are required
Well organized with great attention to detail
Good communication skills, with the ability to face-off to various levels of management
Consistent track record of strong performance
At least 2-3 years of banking experience preferably with line experience in Operations
Knowledge of Markets and Investor Services Operations is preferable
Project Management and / or Business Analytical Skills would be an advantage

Performance Transformation Analyst Resume Examples & Samples

Supports various projects within Performance Transformation (covering multiple functional areas)
Supports the compilation of management reports and presentations
Conducts ad-hoc analyses and processes short-term management requests
Supports projects concerned with changes in the reporting process/layout
Conducts ad-hoc in-depth analyses in collaboration with the analysts team
Uses tools to generate reporting material and distribute reporting material within organization
2 – 3 years experience and proven track record in analytics and/or project management
Excellent MS Office (Excel, PowerPoint) skills
Pronounced service orientation towards stakeholders within the organization
Proficiency in graphical presentation of key figures and results
Independent and structured working method
Fluent in English and Russian (written & spoken)
Detail-oriented and committed to a high level of accuracy
Strong (financial) modeling skills