IT Helpdesk Cover Letter

IT Helpdesk Cover Letter

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15 IT Helpdesk cover letter templates

What to include in a Cover Letter
1
Company Address
2
Salutation
3
Compelling Details
4
Respectful Closing

How to Write the IT Helpdesk Cover Letter

79040 Ulysses Hills
Lake Sol, ME 79477-3360
Dear Justice Leannon,

In response to your job posting for IT helpdesk, I am including this letter and my resume for your review.

Previously, I was responsible for for the daily/routine operations and maintenance of Windows server systems, including Microsoft Server 2003 and 2008.

Please consider my qualifications and experience:

  • Assist the team through sharing of knowledge
  • Define application problems by conferring with end users
  • Experience of customer service ideally gained in a customer facing environment
  • English proficiency in both verbal & written form
  • Bachelor Intern-3days a week
  • College junior or senior majoring in CIS or MIS
  • Good English language in both written and spoken language
  • Network solutions, knowledge of different concepts (DHCP, DNS...)

Thank you in advance for reviewing my candidacy for this position.

Sincerely,

Tatum Corkery

Responsibilities for IT Helpdesk Cover Letter

IT helpdesk responsible for the day to day administration, support, maintenance and monitoring of the Microsoft SharePoint infrastructure and SQL Server Reporting Services 2014.

Basic knowledge of Networking (TCP/IP, LAN, WAN, Firewalls, OSI Model)
Basic knowledge of Microsoft server operating systems
Skills to identify scope and risk issues impacting an IT project
PBX or VoIP Telephone systems
Microsoft domain tools
Single Sign-on and Multifactor Authentication systems
Preferable experience in providing application support to end users
Good knowledge of Apple iPad & iOS

IT Helpdesk Examples

Example #1

Example of IT Helpdesk Cover Letter

77854 Alycia Station
Schimmelport, HI 37962-9058
Dear Oakley Bode,

In response to your job posting for IT helpdesk, I am including this letter and my resume for your review.

In my previous role, I was responsible for server administration duties including configuration and maintenance of Windows Server, and Citrix Server.

Please consider my qualifications and experience:

  • Advance Troubleshooting skills (hardware, software, installation…)
  • Strong Microsoft Office (Excel, Word, Access, ), Adobe applications, Windows 7/10
  • Knowledge in Fare & Pricing / Ticketing is preferred
  • Knowledge in web services and shopping technical support is an advantage
  • Servers installation and maintenance, backup and recovery activities
  • Provides end users support for all LAN based applications.·Installs and configures workstations
  • Familiar with variety of the field's concepts, practices, and procedures
  • Experience with Windows Sun, Linux and Unix Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system

Thank you for taking your time to review my application.

Sincerely,

Jordan Morissette

Example #2

Example of IT Helpdesk Cover Letter

35206 Sawayn Brooks
South Shirley, RI 41595-8698
Dear Casey Mante,

I submit this application to express my sincere interest in the IT helpdesk position.

In my previous role, I was responsible for extensive troubleshooting for SCCM 20I2 infrastructure; and create complex custom-built reports using SCCM SQL, monitoring of server and client components, software deployments, and software metering.

Please consider my qualifications and experience:

  • Knowledge of Lenovo PCs, Windows XP, and Windows 7 is essential
  • Prefer working knowledge of Microsoft Office (Excel, Word, Access, and PowerPoint), Internet, Outlook and SAP software
  • Thorough knowledge of IT technologies
  • Basic knowledge of server hardware and configurations (including web servers)
  • Technical knowledge of PC internal components
  • Windows 7 & 10 troubleshooting in 200+ end user environment
  • SCCM for imaging and deployment
  • User-friendliness, politeness, patience

Thank you in advance for reviewing my candidacy for this position.

Sincerely,

Armani Hoppe

Example #3

Example of IT Helpdesk Cover Letter

28831 Lemke Springs
South Luvenia, TX 26077
Dear Avery Dibbert,

In response to your job posting for IT helpdesk, I am including this letter and my resume for your review.

In my previous role, I was responsible for operational support of Windows Server and other Microsoft application server systems administration.

Please consider my qualifications and experience:

  • Maintain network hardware and software
  • May supervise other network support and client server specialists and plan, coordinate, and implement network security measures
  • Reliable person, with a helpful attitude, able to work on their own initiative but strictly following corporate standards
  • Excellent command of English and Polish as a mother tongue
  • Some experience in an IT environment will be an advantage
  • Strong and diverse technical skills (Windows Server knowledge including a understanding of Active Directory and Group Policy
  • Some experience of SAP, Backup Exec, and Microsoft Networking would be an advantage but not essential as full training will be given
  • Telephony System, Voice Technologies

Thank you for your time and consideration.

Sincerely,

Emerson Sporer

Example #4

Example of IT Helpdesk Cover Letter

777 Dwain Islands
Klington, WI 51277
Dear Morgan Ortiz,

I am excited to be applying for the position of IT helpdesk. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for operational support and maintenance for the Microsoft server operating systems in all data center locations.

Please consider my experience and qualifications for this position:

  • Familiar with mobile devices (both Android and iOS devices)
  • Administration of Windows domains, Microsoft Exchange and software management solutions
  • Administration of Google Apps for Business
  • Basic network hardware configuration
  • Hosting web applications (IIS / Apache)
  • Administration of IP-PBX telephony systems
  • Basic querying of MS SQL Server and MySQL
  • Creating and maintaining detailed support documentation

Thank you for your time and consideration.

Sincerely,

Dallas Schmitt

Example #5

Example of IT Helpdesk Cover Letter

71970 Zulauf Glens
Daviston, TX 53570
Dear Story Hoeger,

In response to your job posting for IT helpdesk, I am including this letter and my resume for your review.

In the previous role, I was responsible for operational support for all facets of SQL Server.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

  • Knowledge within Active Directory
  • Understanding on how to rebuild .OST/.PST files
  • Previous application support
  • Vast knowledge in troubleshooting Outlook
  • PC technician skills
  • Windows XP, 7, 8 OS Support
  • Experience of multi-cultural environments
  • Experience in dealing with external clients is highly preferred

Thank you in advance for reviewing my candidacy for this position.

Sincerely,

Emery Bechtelar

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