IT Helpdesk Support Cover Letter

IT Helpdesk Support Cover Letter

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15 IT Helpdesk Support cover letter templates

What to include in a Cover Letter
1
Company Address
2
Salutation
3
Compelling Details
4
Respectful Closing

How to Write the IT Helpdesk Support Cover Letter

30775 Malik Heights
Sipeshaven, MT 07275-7903
Dear Greer Tillman,

I submit this application to express my sincere interest in the IT helpdesk support position.

In the previous role, I was responsible for monitoring, maintenance, upgrade and support of IT systems, including servers, PCs, operating systems, hardware, and software.

My experience is an excellent fit for the list of requirements in this job:

  • Advanced knowledge of French both spoken and written is an advantage
  • Speaking fluent Danish and English with corresponding advanced knowledge of written form of both languages
  • Advanced knowledge of Swedish both spoken and written is an advantage
  • Speaking fluent Czech, German and English with corresponding advanced knowledge of written form of all three languages
  • CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft Certified Professional (MCP) , Microsoft Certified Technology Specialist (MCTS)
  • Certified HelpDesk Agent
  • Software (PC based operating systems and applications)
  • Strong client OS background including Windows 7 and Windows 8

Thank you for taking your time to review my application.

Sincerely,

Tatum Jones

Responsibilities for IT Helpdesk Support Cover Letter

IT helpdesk support responsible for services via phone and in person to users for both standard and non-standard hardware and software systems.

Experience troubleshooting issues with Internet Explorer 11 as it relates to compatibility view, SmartScreen filter, ActiveX filtering, · Metropolis call accounting system
Speaking fluent Norweigan and English with corresponding advanced knowledge of written form of both languages
Speaking fluent Swedish and English with corresponding advanced knowledge of written form of both languages
Speaking fluent Czech and English with corresponding advanced knowledge of written form of both languages
Speaking fluent French and English with corresponding advanced knowledge of written form of both languages
Delivers maintenance schedules for the hardware, software, and IT systems under responsibility, according to company and IT department processes and procedures
Monitors and answers the TAC phone line and email
Speaking fluent Dutch and English with corresponding advanced knowledge of written form of both languages

IT Helpdesk Support Examples

Example #1

Example of IT Helpdesk Support Cover Letter

72635 Brittney Court
Wilkinsonville, WI 84972-6873
Dear Riley Rohan,

I would like to submit my application for the IT helpdesk support opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for guidance, assistance, coordination and follow up on client questions, problems or malfunctions of all systems applications, hardware and software installed and maintained by the company.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

  • Firm time-management and initiative
  • Working knowledge of Microsoft Windows and Macs various software packages including MS Office
  • Experience installing and configuring Windows XP and Windows 7 on PC systems
  • Experience supporting Microsoft Office and other desktop applications at the user level
  • Some basic Unix/Linux experience (preferred)
  • Excellent Communications Skills both verbally and written
  • Experience of Active Directory, Citrix, Microsoft Exchange and VMware
  • Experience of Hosting Technologies

Thank you in advance for reviewing my candidacy for this position.

Sincerely,

Sam Mueller

Example #2

Example of IT Helpdesk Support Cover Letter

62535 Antonetta Flats
Lake Dannie, NH 60528
Dear Robin Macejkovic,

I am excited to be applying for the position of IT helpdesk support. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for technical assistance to users and IS staff, including proper choice/use of PC software, hardware, applications, and peripherals.

Please consider my qualifications and experience:

  • Experience working from a help desk management system
  • Able to lift and palletize heavy equipment
  • Comfortable switching quickly between tasks
  • IPhone & Android OS config & troubleshooting
  • Macintosh support
  • Secondary School, Secondary Grammar School, or Technical/Business College
  • English intermediate (at least)
  • Organized, diligent, thorough, flexible, hard- working, willing to follow direction, team oriented

Thank you in advance for taking the time to read my cover letter and to review my resume.

Sincerely,

Avery Predovic

Example #3

Example of IT Helpdesk Support Cover Letter

136 Haag Neck
Murraymouth, ND 92175
Dear Emery Auer,

I am excited to be applying for the position of IT helpdesk support. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for tier technology service desk support to all users and locations; including support of computer hardware, software, printers, network, and telephony issues.

Please consider my qualifications and experience:

  • Experience of SaaS and Cloud Computing
  • Experience of Riverbed and other WAN optimisation technologies
  • Experience of database applications such as Oracle and SQL
  • Experience of NetApp SAN technologies
  • Experience of Symantec Enterprise backup Technologies
  • Competency in Oracle database management and project management preferred
  • Troubleshoot and resolve user desktop issues (hardware / software / access / security / business applications)
  • Escalate issues to Tier 3 as needed

Thank you for considering me to become a member of your team.

Sincerely,

Campbell Cruickshank

Example #4

Example of IT Helpdesk Support Cover Letter

986 Upton Shoals
Shereemouth, IN 36195-8007
Dear Morgan Schaefer,

In response to your job posting for IT helpdesk support, I am including this letter and my resume for your review.

Previously, I was responsible for level 1/ Level 2 hardware and software support for end users of Mac and PC and their peripherals.

My experience is an excellent fit for the list of requirements in this job:

  • Build, maintain and deploy end user system images on devices
  • Manage all work in service desk ticketing system
  • Perform all work according to defined process while keeping pace with fast business growth
  • Conduct one on one and small group training to end users on supported technologies
  • Assist in the ordering, receiving, storage, deployment and retirement of PC assets
  • Work with third party vendors to augment the functions of Internal IT
  • Travel periodically to company locations
  • PC Imaging tools such as tool (Ghost, Acronis, SCCM, LANDesk, KACE, etc)

Thank you for taking your time to review my application.

Sincerely,

Azariah Macejkovic

Example #5

Example of IT Helpdesk Support Cover Letter

49303 D'Amore Plains
Hodkiewiczmouth, MD 50159-4036
Dear Max Ernser,

Please consider me for the IT helpdesk support opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for guidance, assistance, coordination and follow-up on customer questions and resolves problems or malfunctions of systems applications, hardware or software.

My experience is an excellent fit for the list of requirements in this job:

  • AA/BS in Computer Science preferred
  • Respond to telephone, e-mail and in-person requests for technical support using Remedy support portal
  • Provide configuration and support for Lab Servers, User PC’s, printers, telephone systems, projectors, audio visual systems and other tools utilized within the organization
  • Maintain complete pc, server inventory including Server OS (MSDN, ESXI and Linux)
  • Procurement of lab equipment, research vendors, and resolve all warranty issues
  • Diagnose and troubleshoot network issues in office and lab areas
  • Perform daytime, after-hours, and weekend server, desktop, telephone and Lab maintenance as necessary
  • Display professionalism, quality service and a “can do” attitude to employees external customers and vendors via electronic, over the telephone, and in-person

Thank you for your time and consideration.

Sincerely,

Alexis Kuvalis

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