Service Delivery Representative Cover Letter

I would like to submit my application for the service delivery representative opening. Please accept this letter and the attached resume.

Previously, I was responsible for input into development of delivery practices, policies, procedures, standards and strategies with local and corporate teams.

Please consider my qualifications and experience:

• The CASO representative requires a strong knowledge of Service Delivery, a good working knowledge of the
• Strong writing, communication, and customer service skills for both internal and external clients
• Experience in mail & delivery services
• Basic PC knowledge in Microsoft Outlook,Word & Excel
• Able and willing to walk the most of the time on daily basis
• Able and willing to lift 45 pounds and pushing packages
• Electric Hand Jack / Forklift experience
• Able to load and unload furniture

Please consider me for the service delivery representative opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for overall leadership and management responsibility for the North American Service organization, consisting of field service and depot repair staff located throughout the North America.

My experience is an excellent fit for the list of requirements in this job:

• Take an active role in selling Company goods and services
• Coordinate the prompt handling of customer service requests including but not limited to order entry, pricing, expediting, billing, and order maintenance
• Perform all shipping, receiving, and inventory maintenance duties
• Will perform Delivery Driver duties as needed
• The person has to be Graduate /Post-Graduate with experience in HR Operations in a IT Services Environment
• Strong written & Oral skills with experience of working in a Matrix envrionment
• A current, valid, and unrestricted driver’s license
• Work with Product Management and the Technology Renewal center to provide full lifecycle support on customer returned assets

I am excited to be applying for the position of service delivery representative. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for guidance on and formulate service management policies, guidelines and processes in collaboration with senior business leaders.

Please consider my experience and qualifications for this position:

• A strong sense of urgency and follow-through
• Strong attention to accuracy and detail (this is critical)
• A good understanding of HR data components and audit requirements
• A process focus, and is systematic, analytical and organized
• Experience of working in a customer service environment/data processing environment with strong client orientation skills
• Confident to manage complicated issues
• Strong Downstream Chemicals sales, operations, technical, and P&L management experience
• Well Organized and expertise in developing market strategies for OIC products and effectively growing revenue and profits

Please consider me for the service delivery representative opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for thought leadership and significant influence to the continuous improvement of processes, policies and best practices to optimize performance and availability of technologies.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Proven record of customer interactions, sales, and support
• Strong communication skills and drive for continuous improvement
• Solid knowledge of HR practices, systems and tools
• Experience with Workday (HRIS) and/or PeopleDoc (Case Management) or similar systems preferred
• Strong understanding of Transfer Agent operational activities
• Background Requirements
• Completes and maintains Department of Transportation certification, according to location-specific needs
• Serve as key contact and liaison for customers to ensure total customer satisfaction

I am excited to be applying for the position of service delivery representative. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for exceptional Customer Service, written and over the phone, for Sun Life Financials’ North American client base.

Please consider my experience and qualifications for this position:

• Prepare and distribute monthly customer settlement reports
• As an AUS team member, provide ongoing support to help manage overall delivery performance and ensure on-time customer settlements
• Broad knowledge of sales processes and customer service
• Experience in working cross-organizationally to achieve goals
• Experience in maintaining strong working relationships and effective lines of communication with internal partners
• Experience in responding to a wide-range of inquiries and the development of appropriate action plans
• Excellence in planning and structuring of complex tasks, manage assignments and follow up through completion
• Experience with Microsoft Excel (expert) to maintain several large spreadsheets