Cash Collections Job Description
Cash Collections Duties & Responsibilities
To write an effective cash collections job description, begin by listing detailed duties, responsibilities and expectations. We have included cash collections job description templates that you can modify and use.
Sample responsibilities for this position include:
Cash Collections Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Cash Collections
Typically a job would require a certain level of education.
Employers hiring for the cash collections job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Finance, Accounting, Business, Management, Business/Administration, Communication, Legal, Education, MBA, Business/Management
Skills for Cash Collections
Desired skills for cash collections include:
Desired experience for cash collections includes:
Cash Collections Examples
Cash Collections Job Description
- Put the standard Operational Excellence tools in place - visual management, daily performance against individual targets
- Perform the evaluation cycle - evaluation of individuals performance (mid-yearly
- Deposit live checks daily and deposit reports to Cash Analyst
- Communicate payment receipts when inquired by Operations
- Run and update weekly AR Aging report
- Process and reconcile payments
- Effectively communicate with customers to obtain payments to meet AR goals
- Making outbound and receiving inbound calls
- Communicate discrepancies and issues with Operations & Accounting
- Enter ACH, wire and transfer requests into banking system for approval
- Must work in night shift
- Successfully completed University Degree (not in Germany)
- Communication skills on phone
- Innovative thinking and developing the process and tools
- Substitute the manager
- Working experience within a Shared Service Centre (min
Cash Collections Job Description
- Perform research related to cash transactions
- Posts line item payments and adjustments to accounts within a timely manner
- Balances receipts on individual batches on a daily basis
- Reconciles daily batches
- Ability to prepare audit trails when and if needed
- Processes invoicing and adjustment as requested on individual need basis
- Provide supporting documentation for cash adjudications audits as needed
- Implement and drive achievement of targets and KPIs for the team and region in line with global requirements
- Adherence to A/R relevant parts of the Corporate Guidelines
- Roll-out and monitoring use of GCCO processes and tools
- SQL or Tableau experience
- Dutch minimum C1 (active written and spoken communication with the customers)
- Min.high school education
- Ability to work overtime as needed based on the department
- Minimum of two years of experience working in a professional office environment
- High school diploma/GED and 2 years of equivalent working health care experience
Cash Collections Job Description
- You will be responsible for Cash Collections and Credit Management for Germany
- Cash Collections – reminding payments from clients who didn’t pay on time, discussing reasons, agree next steps - over phone and email
- Support investigations of billing discrepancies and their resolutions
- Candidate will be responsible for conducting research on un-applied payments, over payments, debit and credit memos, collection issue resolution
- Also included in the responsibilities is audit support as necessary
- Ideal candidate will be flexible and adaptable to changing priorities and duties, possess a strong work ethic, and have the desire to grow professionally
- In addition, candidate must be adept at balancing often conflicting priorities of the two separate business units and s/he will support
- Performs monitoring and collection of receivables including overdue receivables for selected group of customers
- Investigates billing discrepancies and responds to external queries through Dispute Cases
- Leads LOB conference calls with senior level executives
- Solid work experience in subscriptions and/or software accounts receivable environments is a MUST
- 1+ years of experience in an office setting environment using computer as a primary means to perform job duties
- Experience in using Basic Math for addition, subtraction, multiplication and division as a primary means to perform job duties
- Experience knowing the cash posting process
- Experience with third Party Insurance Cash Adjudication
- Ability to make proper billing decisions in accordance with Optum360 and Ameripath inc. Legal and Compliance guidelines
Cash Collections Job Description
- Direct activities of Supervisor of Collections to minimize losses or delays in collection of revenue
- Create on a monthly collections strategy to make sure targets are achieved
- Able to conducts face-to-face and/or telephone negotiations with customer’s senior contact personally about overdue payment
- Timely monitor income status and be responsible for AR clearance
- Investigates AR impairments and proposes Sales Allowances
- Supports Ad-hoc queries and leads projects on local and/or regional level
- Ability to collect payment and maintain agreed targets (DSO, Bad Debt, Aging)
- Develop strategies and provide recommendations on actions for escalated cases related to service disputes, auto renewal disputes, companies with cash flow issues, bankruptcy, non responsive customers
- Experience dealing with 3rd party collection agencies
- Maintain systems updates to reflect account status
- CPA or MBA is an advantage
- Solid 5yrs managerial experience
- Effective leadership, delegation and prioritization skills, with ability to manage the team
- Monitoring of payment behaviour of customers
- Reliable and quality-oriented worker
- Working experience within a finance related field preferred (min 5 years)
Cash Collections Job Description
- Resolve collection disputes utilizing appropriate leverage and procedures to successfully influence payment
- Guarantee all accounts are reconciled and any balances with issues are correctly identified and include a plan for resolution
- Work with the sales and customer success teams to jointly support the customer in any issue that could put timely payment from the customer at risk
- Escalate cases to the management team with all supporting information and guarantee all necessary actions within control have been taken
- Responsible for accurate, complete, and timely application of cash receipts against outstanding receivables
- Ensure daily bank deposit is written up and ready to be taken to the bank
- Identify and resolve payment discrepancies and answer client inquiries as needed
- Reconciliation and entries to factor in Foreign Exchange Gain and Loss and other adjustments
- Assist A/R team with completion of new customer set-up forms
- Reporting the results of work in the area of outstanding receivables & referring the most delicate matters to the superior
- 5+ years professional experience of accounting or finance experience or in required field (revenue accounting, pricing, commissions, billing, etc)
- Be familiar with IFRS accounting issues and Sarbanes-Oxley requirements and local accounting skills
- Comprehensive knowledge and understanding on software collection situation and challenges it might have
- Team player with strong communication skill
- Bachelor degree in Business Administration, Accounting/Finance or related business background (MBA) Preferred
- Manage a team size of 10 - 15 FTE’s