Trainer Technical Job Description
Trainer Technical Duties & Responsibilities
To write an effective trainer technical job description, begin by listing detailed duties, responsibilities and expectations. We have included trainer technical job description templates that you can modify and use.
Sample responsibilities for this position include:
Trainer Technical Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Trainer Technical
List any licenses or certifications required by the position: HR, HP, CCIE, CCNP, CCNA, UNIX, CEC, CEU, CIT, IPC
Education for Trainer Technical
Typically a job would require a certain level of education.
Employers hiring for the trainer technical job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Technical, Education, Computer Science, Engineering, Design, Business, Associates, Communications, Technology, Manufacturing
Skills for Trainer Technical
Desired skills for trainer technical include:
Desired experience for trainer technical includes:
Trainer Technical Examples
Trainer Technical Job Description
- Oversee and manage learners’ progress within the program and in the classroom environment, including attendance and student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations
- Provide follow up support for all trainees, including periodic written updates and other forms of opportunity for trainees to contact trainer(s) and receive additional information
- Keep current and expand expert ability to perform the tasks and duties required of related field service and support roles at the most senior level in order to effectively mentor and train service and support roles
- Establish and maintain consultative relationships with Sales Training, Service and Marketing organizations to provide support as needed with events and projects
- Provide technical expertise to support Sales Training events, Marketing, Product Management and our Field Service organization as needed
- Support and participate in continuous improvement initiatives, as applicable, with Marketing, Sales and Service groups, including identifying and communicating areas for curriculum development/enhancement opportunities
- Perform other relevant duties and special tasks as directed
- Elaborate adequate training program to fill the knowledge and skills gap identified
- Define with OEM adequate Technical Training Program to be delivered and all supporting training material (WKIs, Tests, ) to ensure and maximize the effectiveness of training sessions to enhance technical competences
- Act in conformity with Compliance and Integrity principles and promoting compliance culture within the team
- Ability to multi task and work in a rapid paced environment, Familiarity and ease with office automation programs (Power Point, Excel, Word)
- Bachelor's Degree in Electrical Engineering, Telecommunications preferred, or equivalent experience
- Minimum of one year of related experience in telecom call center training environment
- Must have customer-centric job focus, with excellent interpersonal skills and ability to work independently
- Assist with implementation of new Learning Management System (LMS)
- Previous experience as Training Coordinator and/or Trainer preferred
Trainer Technical Job Description
- Refresher Training – Conduct short-term courses aimed at recall and reinforcement of previously acquired knowledge and skills with all of the requisite skills and information necessary to successfully execute new module
- Creating strategic training plans for Client and assisting with Project and Product Quality Assurance (PPQA) activities
- The trainer will develop, create, execute and maintain (with assistance from subject matter experts) an online sales training and certification program, within Mitel University, for the MiCloud portfolio each individual product
- Working in conjunction with the Mitel Learning Center of Excellence, collaborate with existing subject matter experts to contribute to the development and maintenance of the eLearning solution best practices
- Engaged with the Product Marketing group to ensure training is in-line with sales/marketing goals
- The trainer is expected to present during all sessions, unless a subject matter expert is absolutely necessary, in which case he/she will manage the session
- This person will also be tasked to prepare new sales/operations representatives by conducting orientation to the MiCloud product offering
- Responsibilities to include other duties and functions as decided by management
- Deliver technical training at the factory or the customer site
- Global certification program administration
- Ability to demonstrate a supportive and positive outlook and attitude on a continual basis
- Bachelor’s Degree and/or Advanced Degree with at least 4 years in a cGMP pharmaceutical/biotech environment
- Good computer skills in word processing, spreadsheets and database software applications, specifically MS Office (Word, Excel, PowerPoint)
- Familiarity and ease with office automation programs (Power Point, Excel, Word)
- Additional certifications or course completions in adult learning and advanced training development from industry recognized organizations are highly desirable
- Minimum of 2 years current experience as an sterilization/reprocessing specialist in a clinical setting or as a service representative specializing in the cleaning, disinfection and sterilization of medical/surgical scopes and instrumentation is required
Trainer Technical Job Description
- Provide high quality training materials and programs within cost and timing parameters
- Provide product training for product updates and new product launches for both internal/external audiences
- Conduct classroom product training, onsite training at distributors & OEM’s place of business, webinar sessions
- Use a variety of active learning methods to ensure learners retention
- Provide support, and work collaboratively with other technical trainers and instructional design teams
- Work in conjunction with Advertising and Technical Publications to integrate product information in the design and development of selling tools (videos, charts, posters, multimedia materials)
- Support and prepare materials for annual sales meetings
- Up to 25% travel, including internationally, delivering training
- New operators – integration of new hires in the Production areas
- Provide formal and informal technical training to fleet system users to include instruction in troubleshooting, maintenance, and practical use of the TMIP-M software suite
- Bachelor’s Degree required, preferably in Business, Communication, or Technology
- Training experience with multiple delivery methods – in person, web-based
- Problem solving skills and ability troubleshoot technical issues are preferred
- Must be able to travel domestically and internationally as needed up to 40%
- Must be able to work well under pressure and work flexible hours as required
- Knowledge of Python or other scripting languages and coding skills (C/C++/C#, Node.JS, Java, Ruby , PHP)
Trainer Technical Job Description
- Assists with the design and development of content for web-based or eLearning delivery platforms, including wiki content, online help systems, and interactive multi-media web content
- Coordinates changes to manuals, resulting from validation and verification, to ensure manuals accurately reflect operation and maintenance of the equipment, systems and/or services
- Analyze training needs to develop new or modify existing training programs, courses, materials, and documentation
- Conduct training sessions for Customer Success team members
- Actively lead and contribute to projects, initiatives and meetings
- Respond positively to change and supports management decisions
- Adhere to best practices related to instructional design, training facilitation and learning management system administration
- Contribute to the development of the team by frequently engaging and challenging individuals through leadership and coaching
- Explain complex concepts to a less technical audience
- Act as an administrator in Cornerstone OnDemand Learning Management System
- General technology knowledge with understanding of basic concepts and terms
- Ability to cope with stress and to remain calm in all situations
- Delivering complex subject matter to diverse audiences
- Ability to travel and work Out-of-Hours if required
- Good knowledge regarding the market, dealers and customers
- Good PC/system knowledge (Office Software and Impact, VCADS)
Trainer Technical Job Description
- Ensure all students engage positively in assessment experience
- Modify assessment process as needed to maximize student’s involvement
- Maintain up to date records of all assessments planned and completed
- Responsible for maintenance of training equipment and training center/lab preparations
- Troubleshoots and develops technical solutions
- Uses appropriate vocabulary, grammar, and punctuation when writing emails, memos, letters and technical bulletins
- Has an aggressive determination to succeed, model work ethic, and ability to work independently and with others
- Must have excellent verbal and written skills in English, presenting professional and easily understood technical topics to groups ranging from large to small
- Knowledge, software and skills testing may be required during the applications process
- Requests, collects, and organizes data from other departments and customers to help develop technical and operational design documents and manuals
- Professional appearance, positive image
- Truck driver license
- Professional experience minimum 3 years presentation, training and facilitation skills
- 5+ years Technical training
- 5+ years Project management theory training
- 5+ years Customer Service training