Dir, Operations Job Description
Dir, Operations Duties & Responsibilities
To write an effective dir, operations job description, begin by listing detailed duties, responsibilities and expectations. We have included dir, operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Dir, Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Dir, Operations
List any licenses or certifications required by the position: MVP, CCS, SPHR, CPR, RN, RHIT, RHIA, PMP, HR, CPM
Education for Dir, Operations
Typically a job would require a certain level of education.
Employers hiring for the dir, operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Hotel and Restaurant Management, Business/Administration, Management, Marketing, Business, Education, Engineering, Portuguese, English, Mechanical Engineering
Skills for Dir, Operations
Desired skills for dir, operations include:
Desired experience for dir, operations includes:
Dir, Operations Examples
Dir, Operations Job Description
- Lead, mentor and develop staff on the GMP manufacturing team
- Partner with the Quality Unit at DHVI to develop a phase appropriate Quality assurance programs for clinical trial material manufacturing
- Communicate updates and issues to the Sr
- Provide day-to-day direction and training of chapter staff and volunteers in the implementation of strategic plans among all chapter operational areas (Finance, IT, HR, volunteer development)
- Recruit and present candidates for key chapter positions
- Oversee the chapter’s finance department
- Oversee the office management function
- Test network performance and provide network performance statistics and reports
- Assures that contract requirements including service levels, talk times, escalations, quality sat scores, are routinely conveyed and understood by team members
- Responsible for the supervision of new employee selection, selection process, and employee retention efforts
- Leadership, team building, and coaching skills required
- 8 years of experience buying or selling pharmaceuticals (branded or generic) and ancillaries (needles, syringes, gloves, ) for clinical research
- Demonstrated and consistent pattern of delivering superior performance
- Ability to lead and be strategic while also having a strong focus on current year execution to plan
- Ability to drive positive change in an organization’s culture
- Ability to mentor, motivate and coach professionals and teams to a higher level of performance
Dir, Operations Job Description
- Identifies internal and external customers and removes obstacles to customer satisfaction
- Responsible for overall gross profit and revenue targets, while meeting customer service levels and customer satisfaction objectives, of all assigned accounts within the area of responsibility
- Analyzes operating practices and results relative to established objectives, makes recommendations to improve service levels or correct procedural problems and ensures that appropriate steps are taken in a timely manner to correct unsatisfactory conditions
- Monitors and reports performance metrics and client satisfaction to the client, the company and our employees
- Maintains strong client rapport and communications to determine their needs
- Maintains a network of strategic relationships with individuals throughout the organization
- Manages team and processes to exceed client metric goals
- Provides input into new employee selection, training processes, performance reviews and employee retention
- Ensure monitoring of bookings and revenue to identify, communicate and resolve issues in order to minimize the gap between bookings and revenue
- Work with Senior Management and regional partners on projects designed to prepare the organization for rapid growth and process optimization
- Ability to be decisive and be effective in decision making
- Ability to interact with all levels of the organization from the production floor worker to senior leadership
- BA/BS degree in related field and/or Life Sciences preferred
- Experience considered relevant includes clinical or basic research in a Pharmaceutical company, a Medical device/Diagnostic company, Academic Research Organization (ARO) or Contract Research Organization (CRO)
- Development of negotiation strategies that balance risk and profit
- Alternative experience may be in a commercial role, such as marketing, sales, or account management
Dir, Operations Job Description
- Leads the AFS Sub-committee of the National Dealer Advisory Council (NDAC)
- Interface with Audi brand to strategize & develop retail and lease products, programs & promotions
- Acts as an advisor and resource to AFS Sales Regions by assisting in development of regional and local programs as they relate to attainment of sales goals
- Develops and manages the execution of systems processes and best practices to drive consistency and efficiency in managing the business
- Reviews all required meeting materials
- Under the direction of SVP of Hospital and Health Plan Operations, and in collaboration with key KFH/HP stakeholders and TPMG partners, the Executive Director, Operations and Performance is responsible for implementing and maintaining regional performance plans and metrics for hospital operations, safety and support services
- Provides strategic consulting support to medical center leaders and their teams to identify and resolve complex and cross-functional operational issues
- Leads workplace safety for KFH across the region to achieve outstanding performance on nationally standardized metrics
- Review current hospital performance and, in collaboration with regional and area leadership, develop and execute plans to support areas that are currently not meeting goals
- Consult with senior regional leadership and area managers to establish a regional function to monitor and manage sustained hospital performance excellence, including development of an integrated dashboard, communications, and structure to support individual medical centers
- Strong results/history delivering against revenue or performance goals and proven leadership abilities
- Proven ability to balance the needs of the customer while maintaining corporate objectives
- 8+ years of management experience, in a sales/operations environment, successfully managing exempt, non-exempt and temporary employees
- Proven ability to manage across multiple locations
- Deep domain knowledge in digital marketing industry and competitive landscape
- Bachelor's degree in Business Administration, CIS, Mathematics, or related field and Minimum twelve (12) years experience in business operations, IT consulting, business analysis, or a related field
Dir, Operations Job Description
- Work with other regional functions to lead improvement in organizational performance management, such as Performance Excellence, Patient Care Services, Utilization Management, Medicare/Medical delivery, Continuum, and other areas as appropriate
- Establish methodologies to ensure consistency of process, practice and program objectives across geographic areas
- Develop strong collaborative relationships with KFH/HP and TPMG leadership to achieve regional hospital goals
- Develop collaborative process and playbook for implement regional strategies for centers of excellence in local areas
- Collaborate with TPMG, labor, and national workplace safety leadership to lead and direct regional strategies for KFHP/H to establish and exceed or achieve workplace safety goals across the region
- Monitor and communicate Workplace Safety performance metrics and reported injuries to ensure continuous improvement
- Participate in the creation of the HR Business Plan with their respective leadership teams and HR COEs
- Understand the general business conditions that affect their lines of business and geographical regions while staying current on the research and trends within HR in order to present an informed point of view
- Own the achievement of the human capital agenda/priorities within their lines of business and geographical regions
- Facilitate, as part of the business strategy development process, the strategic workforce planning sessions with business leaders
- Advanced understanding of general business strategy and practices is preferred
- Five (5) years or more experience successfully leading change management projects specific to technology solutions
- Knowledge of financial and revenue cycle technology systems
- Experience in administrative and staff management
- Master's degree in healthcare technology management or a related field preferred
- Certification or proficiency in at least one Epic System's application
Dir, Operations Job Description
- Oversees the activities of Facility Administrators or Wardens within the region
- Participates in the oversight of employee disciplinary recommendations
- Participates in regional audits
- Involved in managing the delivery of human resources solutions by partnering with HR senior leadership location specific leadership
- The Corporate HR Director will foster a positive work environment to drive retention, uncover key employee issues, will help to clarify performance expectations, proactively minimize employee relations issues, deliver targeted employee relations solutions and communications and improve HR administrative processes
- Plan thermal system facilities and equipment expansions and replacements
- Inspect completed installations of equipment and machinery
- Coordinate operations and maintenance of all utility systems
- Manage staff in chiller and boiler operations
- Monitor and report plant emissions for compliance
- Develop and implement strategies aligned to support the manufacturing operation
- Expert knowledge of regulations, and experience with interpretation and application
- Excellent written and verbal communication, presentation, and facilitation skills· Strong negotiation skills and significant experience in interacting with regulatory authorities
- Risk identification and problem solving skills
- Established relationships with regulatory authorities
- Advanced degree or country equivalent in related scientific discipline with a minimum of 10 years of experience in operations including at least three years of experience managing people