Improvement Manager Job Description
Improvement manager
provides for and continuously monitor/control inspection, testing and quality control operations to ensure compliance with applicable quality standards and customer requirements.
Improvement Manager Duties & Responsibilities
To write an effective improvement manager job description, begin by listing detailed duties, responsibilities and expectations. We have included improvement manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Use data analysis to understand and map business processes and apply process improvement methodologies to lead complex cross functional transformation projects
Work hand-in-hand with the Internal Controls team to ensure processes meet the ongoing control and compliance requirements across the Group
Facilitative workshops, training, and mentoring to provide the business with the necessary expertise, methodology and tools
Deliver a portfolio of process improvements and system enhancements ensuring they pragmatically use the most appropriate methodology and toolkits dependent on the problem and opportunity and are in line with IT and M&E Release manager requirements
Actively lead, engage and develop the Improvement Delivery team to manage projects and enhancements to deliver to cost, quality, scheduled milestones and stakeholder expectations
Support EBS integration through detailed understanding and effective deployment of processes and tools – including obtaining training & certifications and acting as process champion as required
Drive the use of the E3 tools
To continuously review the KPIs with each line and process team to ensure that CI tools are being used to deliver KPIs and more importantly ensure improvement plans are in place
Selecting the most appropriate tools and rolling these out across the business unit
Champion, develop and sustain a culture of continuous improvement (CI) and knowledge about related methodologies/ activities (L6S, ALPS) across all areas of the site with a strong focus on manufacturing and operations
Improvement Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Improvement Manager
List any licenses or certifications required by the position: LEAN, PMP, ACE, UTC, MUST, MBA, SQF, HACCP, AIAG, OSHA
Education for Improvement Manager
Typically a job would require a certain level of education.
Employers hiring for the improvement manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Business, Manufacturing, Education, Healthcare, Sciences, Technical, Management, Industrial Engineering, Public Health
Skills for Improvement Manager
Desired skills for improvement manager include:
Compliance with local and corporate policies
Requirements
Expectations
Customer specific quality testing
Standards
Methodologies
Tools
Production processes
Quality control
Raw materials
Desired experience for improvement manager includes:
Regional lead for implementation and execution of Dealer Improvement Process, and responsible for all facets of DIP
Process coach to Dealerships and VWoA Field colleagues
Manage all aspects of the performance improvement programs that are implemented at each dealership
Prospect for potential Dealer candidates in any underperforming market area and making competitive contacts within the specific markets
Lead cross function team with Sale Operations, Legal, and Regional Leadership to execute on any legal termination strategy initiated at any of the dealerships including all dialogue & correspondence up to & through termination &/or a buy-sell between existing Dealer & new Dealer
Lead cross function team with Sale Operations, Legal, and Regional Leadership to execute on any legal termination strategy initiated at any of the dealerships including all dialogue and correspondence up to and through termination and/or a buy-sell between existing Dealer and new Dealer
Improvement Manager Examples
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Improvement Manager Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of improvement manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for improvement manager
- Responsibility for coaching and facilitating the operation’s team with regards to improvements and accountability for the training and development of people in order to successfully manage and initiate CI improvements
- Support the Operational Team to ensure a culture of CI is embedded throughout whilst ensuring initiatives roll-out within the business unit and “Best Practice” is shared with other business units
- Provide operational input into the development of the factory CI strategy and the overall business savings strategy
- Create and execute performance objectives, meeting performance commitments and work within the guidelines of Milgard Performance System
- Lead/ support the local ALPS implementation and build-up of required capabilities and ensure ALPS full and successful implementation and practical application on a daily basis
- Coach one CI level lower
- Provide training to local organization (ALPS, CI Practitioner (Yellow Belt), Champions- and Awareness training)
- Leverage established continuous improvement
- Identify main gaps and improvement opportunities across, processes, people (roles and responsibilities), data (ingestion, storage, access, dashboards) and technology
- Conduct interviews with key stakeholders, subject matter experts, and where necessary customers to solicit voice of the customer information
Qualifications for improvement manager
- Ability to work independently and within large team
- Ability to leverage strong data analysis skills to support project findings
- Demonstrated proficiency with Minitab statistical software, Excel and Visio
- Able to lead teams, drive alignment between teams / functions
- Act as a change agent by emphasizing and encouraging continuous improvement
- Four-year university degree or college diploma in the field of business, engineering or other technical field
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Improvement Manager Job Description
Job Description Example
Our company is growing rapidly and is hiring for an improvement manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for improvement manager
- Leverage existing resources to facilitate continuous improvement tool implementation and documented High Performance Work System methodologies
- Lead the training systems to support the rollout of the continuous improvement tools and concepts to the Plant Manager/Site Leadership team
- Recognised business outcomes delivered which will include Efficiency and Effectiveness improvement
- Contribution to the development of CI and OpEx CoE through proposition development and thought leadership
- Contribution to the development others within and outside of the CI team the enables CI
- Lead Continuous Improvement Internal Audits
- Lead the Plant Continuous Improvement Council that consists of plant leaders
- Lead Kaizen events (Rapid Improvement Events) and train Kaizen team leaders to facilitate events
- Creates a strategic plan and road map to meet facility goals to improve inventory, productivity, scrap/defect
- Department interface with Engineering, Supply Chain Management (SCM) and Field Service (FS) to ensure information is passed in a timely manner
Qualifications for improvement manager
- Experience in a continuous improvement, Lean or Six Sigma environment
- Excellent analytical skills and preferred statistics background
- Customer Service experience in quality management and business process design
- Very strong analytical skill capability, being able to translate operational issues into workable solutions
- Ensure cross functional issue resolution and escalations are enabled, ensuring projects delivered successfully against objectives
- 4-7 years of applicable work experience in seeking, sizing, and delivering projects managing teams
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Improvement Manager Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of improvement manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for improvement manager
- Should be comfortable with advanced statistical topics from understanding tolerancing to quantitative research that will help them take the lead on understanding and assessing how the customer requirements were defined
- Introduce efficiency measurement (productivity and OEE) and quality improvement tools and methods to monitor/optimize the efficiency of operating processes in the organization
- Develop and report metrics on RCAs / COQ / improvement projects
- Create executive presentations on projects / COQ areas
- Audit for compliance to your process improvements
- Communicate teams’ progress to Leaders and create leadership reports on your projects
- Consistently demonstrate abilities to ideate, implement, and execute on global quality metrics and goals
- Support the quality improvement projects of your colleagues as a Six Sigma coach
- Lead teams within all operations areas in order to achieve manufacturing and process improvement goals
- Contributes to new business activities (RFP responses, new program development, and employer group and government marketplace/exchange contract changes ) related to quality improvement
Qualifications for improvement manager
- Graduate calibre (or equivalent) with broad experience of manufacturing operational management, preferably within Pharmaceutical or FMCG environment
- Within this, experience or a relevant qualification in Engineering or Technical role is essential
- Working knowledge/ background in continuous improvement in a large organisation essential
- Working knowledge in either Liquids production or Solid Dose production is desirable
- Advance facilitation skills with strong experience in leading end to end Value Stream mapping sessions and Kaizen sessions with participants from all levels of business including executives
- Formal problem solving skills such as Taguchi, DOE, 8D
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Improvement Manager Job Description
Job Description Example
Our innovative and growing company is looking for an improvement manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for improvement manager
- Utilize change management techniques to ensure the improvements are successfully implemented, trained and sustained
- Proactively manage and develop strong and collaborative relationships across the organization
- The research, development and implementation of technology-based process solutions for the Customer Contact Centre business unit, ensuring a consistent customer experience and efficient end-to-end processes
- Monitor and ensure that Financial Scorecard and Monthly Site Reports are maintained and updated
- Establish and maintain effective relationships with the site senior leadership team, working in close partnership to coach and mentor the organization on process improvement and business excellence efforts
- Formulate key recommendations regarding improvements needed to achieve strategic business objectives, and proactively identify objectives in jeopardy of not being achieved without substantial improvement efforts
- Foster and encourage an organizational focus on process management, including related metrics, management-by-fact and best practice business discipline
- Coordinate the development of timelines and action step accountabilities to drive improved business performance
- Mentor and develop site personnel on CI and Zero Loss Mindset, develop future CI Leaders
- Proactively seek, identify and evaluate opportunities for improvement through various methods
Qualifications for improvement manager
- A minimum of 7 (seven) years experience in process or operations management Lean / Six Sigma Black Belt and/or Lean Sensei Certification required
- Experience in planning and executing DMAIC Six Sigma projects and Lean - Kaizen events
- Experience in mentoring Lean / Six Sigma specialists Experience in TQM, Value Stream Mapping, Six Sigma, Mixed Model Flow / Pull and other process improvement experience
- American Society for Quality (ASQ) Certification preferred
- Experience utilizing value stream mapping to document and clarify the “current state” of processes
- At least 2 years in a project management and/or program management capacity role
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Improvement Manager Job Description
Job Description Example
Our growing company is hiring for an improvement manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for improvement manager
- Provides details for communications and training needs, monitoring key indicators of process quality, such as fallout, billing, ordering, channel effectiveness, and customer experience, while seeking opportunities for improvement
- Responsible for staffing and hiring of all team members in assigned work group to support effective managing and monitoring of work within the team
- Lead the evaluation of options and proposing solutions in the early FEL stages for performance improvement against the business key performance measures (EH&S, AU, energy ) and business specific objectives
- Will assist the plant operations team when non-routine situations require more resources with in-depth knowledge of the assets than what is available to safely manage facility needs
- Researches ways to reduce production costs, develops production goals, and creates schedules and plans for individual tasks within the Process Improvement Manager scope
- Actively invested in building the team, including recruiting, staffing/deployment decisions, performance management
- Through working with the team and the client identify new work packages and processes the service centre may be able to deliver
- Identify new solutions
- Lead IEP (Internal Evaluation Program) efforts to ensure compliance
- Act as internal support/service provider for all team members (all managers are “internal clients”)
Qualifications for improvement manager
- Must have LEAN or Process Improvement Implementation experience in a multi-site setting
- Experience in leading and influencing organizational change with a diverse set of stakeholders (physicians, nurses, management, staff)
- Specialized knowledge and the ability to train and mentor others in formal problem solving techniques such as Kaizen, value stream mapping, JIT synchronous, SMED quick die change
- Be the key plant contact with platform, enterprise and contract resources to drive TPS program development and implementation
- Requires a BS in Business Administration, Engineering, or equivalent combination of education and experience
- Demonstrated leadership abilities with a capacity to professionally develop others