Patient Care Services Job Description
Patient Care Services Duties & Responsibilities
To write an effective patient care services job description, begin by listing detailed duties, responsibilities and expectations. We have included patient care services job description templates that you can modify and use.
Sample responsibilities for this position include:
Patient Care Services Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Patient Care Services
List any licenses or certifications required by the position: BLS, CPR, ACLS, OASIS, PALS, BPS, CMA, BCLS
Education for Patient Care Services
Typically a job would require a certain level of education.
Employers hiring for the patient care services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Nursing, Education, Associates, Graduate, Science, Management, Health, Business, Nursing Program, Healthcare
Skills for Patient Care Services
Desired skills for patient care services include:
Desired experience for patient care services includes:
Patient Care Services Examples
Patient Care Services Job Description
- Ensure referrals are addressed in a timely manner under the direction of the clinic team
- Perform timely and accurate registration and check-in of arriving patients
- Process all incoming departmental mail
- Attend and participate in the marketing, promotional and educational activities of Swedish Medical Center and the Breast Care Center, serving as a proponent of such
- Assists with escalated patient inquiries requiring special handling
- Researches and resolves issues that have been documented in the on-line issue log
- The Patient Care Technician is responsible for providing direct patient care to the patients under the guidance of the physician and RN
- Rescheduling declined visit
- Reassignment of reschedule request
- Monitor action screens daily
- Strong background and Knowledge of Nursing Operations and Nursing clinical practice required
- 3 years Progressive Nursing Management Responsibility in Healthcare Acute Care preferred
- Strong background and Knowledge of Regulatory/Accreditation Standards, Information Technology Automated Staffing Systems and Database Maintenance required
- Demonstrated Budgetary Analysis required
- Demonstrated Collective Bargaining preferred
- ANCC credentialing must be obtained within 2 years of hire
Patient Care Services Job Description
- Conduct non-admit follow up calls
- Review and approve F2F encounter documentation and facilitates F2F encounter appointments as needed (N/A for MHC)
- Review wound score deviations as needed (N/A for MHC)
- Process rescheduled, reassigned, missed, and declined visits as needed
- Review and provide appropriate follow-up on client complaints, occurrences, infections, and medication errors
- Review client complaints, occurrences, infections and medication errors monthly to identify trends
- Review HHCAHPS reports and follows up as needed N/A MHC
- Review clinical exception notes for appropriateness
- Process electronic workflow, coordination notes, and administrative tasks within the required timeframes
- Review and approves non-visit activity weekly
- Current Nursing Student, having completed fundamentals in nursing clinical rotation strongly preferred
- Equivalent bedside nursing experience, such as home health aides, military hospital corpsman or medic or Emergency Medical Technician preferred
- A passion and commitment to be dedicated to working with Mothers and their families in a family centered care environment
- This role requires at least two to three years of secretarial experience, supported by a high school diploma or equivalent
- Must pass data entry test with minimum score of 4500 key strokes per minute
- Master’s Degree in Social Work from a CSWE accredited school required
Patient Care Services Job Description
- Ensure timely submission of OASIS and works with Business Specialist to resolve warnings and rejections
- Generate monthly on-call schedule
- Review on-call reports and coordination notes and follows up as needed
- Assist Clinical Supervisors as needed
- Serve as a resource for clinical staff
- Notify staff of changes to policy and procedure
- Participate in the agency’s’ emergency preparedness plan in conjunction with the Safety First Program
- Ensure that an adequate number of qualified clinical personnel are available to carry out patient visits
- Ensure that new clinical employees receive a formal orientation
- Provide monthly aide in-services
- LCSW or LMSW required by State of Oregon
- Required to complete Crisis Prevention Intervention training within the first 30 days after hire and annual recertification thereafter
- Ability to interact and communicate effectively and professionally with psychiatric patients, professional colleagues, insurance company representatives and the general public
- Must be able to prioritize multiple work tasks and to write legibly
- Ability to learn and apply computer skills
- Knowledge of concepts regarding dual diagnosis, stages of change
Patient Care Services Job Description
- Ensure the accuracy of public information materials and activities
- Provide leadership and support for the compliance process within management area
- Distribute compliance-related materials within management area
- Ensure timely and accurate reporting and responses to compliance–related issues and monitors the implementation of corrective action plans related to such issues
- Ensure that staff participates in orientation and training programs including but not limited to all required compliance and HIPAA courses and relevant policies and procedures, and that such training is properly documented
- Provide open lines of communication regarding compliance issues within management area including access to the compliance hotline, ensures there is no retaliation against staff who report suspected incidences of non-compliance
- Participate in monitoring and auditing activities and investigations, and implementing quality improvement processes, as required
- Complete performance reviews and determines compensation and promotions based on the accomplishment of established standards that promote adherence to compliance and quality standards
- Prepare compliance reports, as required
- Grow in your career as a healthcare professional
- Bachelor’s degree or higher, preferred, in nursing or other health related field
- Knowledge of accepted professional standards and practices, Medicare Conditions of Participation, and federal, state, and local regulatory requirements
- Requires sufficient endurance to perform tasks over long periods of work hours
- Identify opportunities to improve the Environment of Care, and patient and staff safety
- Work with Aspirus providers and staff to ensure a quality experience for our patients
- Accepts and performs delegated administrative duties in the absence of the President/CEO
Patient Care Services Job Description
- Encourage positive interaction and if necessary, direct staff to work directly with other team members when resolving issues
- Develop and implement work schedules and work assignments fairly, equally, and in a manner which is consistent with staff learning and development plans
- Develop a deep understanding of customer’s perspectives and needs, and works to meet their expectations
- Be responsible for completing and regularly monitoring the departmental operating and capital budgets
- Function clinically as a Registered Nurse and is proficient in all areas of patient care
- Greeting, directing and/or assisting internal and external customers
- Assess and prioritize customer needs and directing appropriately
- Maintain appointment schedules, typing, word processing, copying and faxing various correspondence, reports, and other materials
- Creation and maintenance of computerized databases and spreadsheets for tracking and recording of statistical data
- Draft, edit, and prepare written communications as necessary
- Applies clear, consistent performance standards, handles performance problems decisively and objectively, is direct but tactful and provides guidance and assistance to improve performance
- Participates in evaluating, selecting and integrating health care technology and information management systems that support patient care needs and efficient utilization of nursing resources
- Associate’s degree in Accounting or a business-related filed or equivalent relevant work experience
- Experience in home care setting
- Experience with home care software systems
- Completion of an accredited/approved school of nursing