Patient Care Job Description
Patient Care Duties & Responsibilities
To write an effective patient care job description, begin by listing detailed duties, responsibilities and expectations. We have included patient care job description templates that you can modify and use.
Sample responsibilities for this position include:
Patient Care Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Patient Care
List any licenses or certifications required by the position: CNA, BLS, CPR, AHA, AZ, CPCT, CHT, BONENT, FMCNA, CMS
Education for Patient Care
Typically a job would require a certain level of education.
Employers hiring for the patient care job most commonly would prefer for their future employee to have a relevant degree such as High School and Master's Degree in Nursing, Healthcare, Education, Patient Care, Associates, Graduate, Health, Social Work, Health Administration, Psychology
Skills for Patient Care
Desired skills for patient care include:
Desired experience for patient care includes:
Patient Care Examples
Patient Care Job Description
- Support Spa Manager with assigned projects as needed
- Function as a Front Office person
- Handle phones
- Participates in planning and implementing plan of care and duties assisting the RN
- Provide information to assist patients in obtaining hospital and clinic services
- Participates in committees, task forces, projects, as required
- Documentation of patient care
- Make rounds and respond promptly to patient requests
- Assist in the admission, transfer and discharge of patients as directed
- Enters medical appointments, special office instructions and special educations
- Excellent verbal and written communication skills excellent customer service skills
- CPCT certification preferred
- Certified Nursing Assistant, Certified Medical Assistant, valid NJ, NY or PA EMT certification or successful completion of at least one clinical semester of nursing school required
- Complies with Center safety policies, emergency procedures, and standard precautions
- Performs and participates in performance improvement activities
- Arrhythmia recognition skills preferred for positions in ICU, CCU, CVICU, ER, or PCU
Patient Care Job Description
- Complies with HIPAA regulations, maintains strict confidentiality of patient information
- Sorts and distributes faxes and mail on a daily basis
- Provides coverage, when necessary and possible, to Intake Administrative Assistant and Concierge desk
- Uses critical thinking skills to identify and solve problems
- Accountable for exceptional customer service and patient care standards
- Serves as a patient advocate, identifying and ensuring patient/family needs are met
- Maintain the clinical competence and proficiency necessary to carry out the nursing process for the patient populations on the unit
- Evaluate the quality and effectiveness of nursing practice on their designed shift or area of responsibility
- Base decisions and actions on ethical principles
- Collaborate with fellow staff
- If you meet these skills & qualifications, please apply with your current resume in the format of a WORD document
- Masters degree or current enrollment
- One year of college or nursing education or equivalent experience preferred
- Demonstrated ability to type, the ability to operate business office equipment including copy machines and fax machines required
- Effective October 1, 2016 all new hire Patient Care Assistants must be certified by the State of Michigan and maintain a current CNA certification, or a nursing student in a nursing program with the first year completed and actively enrolled
- High school diploma from an accredited school or equivalent
Patient Care Job Description
- Professional practice, evaluation, and collegiality
- Records and processes orders and/or inquiries received by fax, mail, telephone, and/or through patient direct contact
- Providing leadership to the staff and department
- Assuring quality of care by developing and interpreting hospital and nursing standards of care
- Enforcing adherence to governing agency regulations
- Maintaining staff by interviewing, selecting, orienting and training nurses and auxiliary staff
- Maintaining a cooperative relationship among healthcare teams by communicating information, responding to requests, building rapport and participating in team problem solving methods
- Duties also include EKG performance on inpatient units
- Sets high standards and encourages new ideas for improving operational performance
- Participates as a member of cross functional workgroups, teams, and committees as assigned
- Previous experience as nursing assistant in hospital setting preferred
- Unit Secretary experience is a plus
- Schedule flexibility a must
- Must be available for on call on weekends, evenings and holidays on a rotating basis
- Current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card
- National certification in related field
Patient Care Job Description
- Responsible for managing and/or balancing service levels for the call center across all locations, lines of business and products
- Assists the Director, Mail Operations with developing and implementing strategic business work plan goals
- Assesses latest technology, vendors, tools and other trends available for all customer contact touch points (i.e., website, customer portal, IVR, inbound and outbound calls, and mobile applications) and makes strategic recommendations
- Prepares for new admissions and discharges by securing admission kits, chart labels, room labels, forms and checking rooms for readiness
- Performs various routine clerical and computerized duties, such as sorting and faxing information and forms, maintaining files, records and logs, taking and relaying phone messages and routine information
- Uses effective oral and written communication with a variety of healthcare professionals, patients and their advocates, hospital and clinic personnel both at UWMC and other medical facilities, representatives of insurance companies, and other organizations related to the healthcare industry
- Copies all medical records pertinent to Home Health care and arrange DME equipment only if the CM requests our assistance to do so
- Actively participates with SRM in development of business and market growth plans and communicates with SRM when referrals are captured
- Actively communicate with SRM to make them aware of any situations that may need more attention
- Maintaining patient information such as medical history, test results, examinations and patient symptoms
- Begin BSN within two years of October 1, 2011
- Complete BSN degree by October 1, 2018
- 2-5 years in a clinical setting
- Must pass Lenox Hill Hospital training program within the normal probationary period
- Demonstrated competency in at least one of the following
- Demonstrated ability to positively interact with clients, customers and assigned staff
Patient Care Job Description
- Dealing with a wide range of clients from patients to healthcare providers
- Collect insurance and demographic information from patients
- Create patient charts for first time patients
- Any administrative duties requested by physicians
- Greeting new admissions
- Completing all aspects of the new admission (orders & admission assessment)
- Supporting and supervising other nursing staff
- Current RN license in State of Illinois
- 3 to 5 years clinical experience preferred
- 1 year previous utilization review, discharge planning or case management experience
- Ability to gather business requirements and client/vendor specifications
- Adheres to the principles of infection control in all aspects of the CNA role
- Completes unit/shift task lists as required
- Makes fiscally responsible actions with patient care needs, supplies and equipment
- Complies with all department and hospital policies and procedures
- Participates in and completes all appropriate Hospital and department specific training requirements