Regional Quality Manager Job Description
Regional Quality Manager Duties & Responsibilities
To write an effective regional quality manager job description, begin by listing detailed duties, responsibilities and expectations. We have included regional quality manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Regional Quality Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Regional Quality Manager
List any licenses or certifications required by the position: ISO, SQF, AIB, 9001, IATF, ASQ, GFSI, EMS, ISO9001, HACCP
Education for Regional Quality Manager
Typically a job would require a certain level of education.
Employers hiring for the regional quality manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Engineering, Science, Chemistry, Education, Business, Technical, Biology, Management, Human Services, Social Work
Skills for Regional Quality Manager
Desired skills for regional quality manager include:
Desired experience for regional quality manager includes:
Regional Quality Manager Examples
Regional Quality Manager Job Description
- Administer product training to the field service providers
- Manage special projects such as product reworks and investigations
- Support the plants and businesses in order to provide a full technical answer to a customer complaint and answering in a timely manner
- Operating with full view of the customer portfolio, and specific requirements and interacting with the Markets and with them their customers to understand and communicate
- He/She will take the lead, and coordinate the efforts to
- Support the plants and businesses
- Provide a full technical answer to a customer complaint and answering in a timely manner
- Ensure the development of preventive actions to avoid quality defects
- Promote the culture of Quality Excellence at all levels within the region
- He/She has the full view of the customer portfolio, and specific requirements
- 5+ years of Service Management Experience
- Experience in managing 3rd party independent service providers desired
- Able to provide on-the-job training and convey technical knowledge
- Must have strong verbal, writing and presentation skills
- Able to analyze, interpret data and translate information into an executable plan
- Appliance industry background preferred but not required
Regional Quality Manager Job Description
- Will have day to day quality responsibilities at the New Berlin, Wisconsin manufacturing facility and will report directly to the Director of Operations
- He/She visits / interacts with the customers and understand their needs
- The region knows who to contact, the region feels supported
- Overall ownership of the Quality Alert and Escape Management process for the Americas Region – FC Plants
- Display and utilize leadership skills during interactions with internal and external personnel
- Work effectively and flexibly within and across relevant teams and external collaborators to achieve deliverables
- Provide and accept challenge to proactively deliver innovative solutions
- Identify and utilize methods to deliver individual objectives in a high quality manner to meet project timelines
- Seek to influence across and up in the organization to effect positive change and greater understanding of product quality
- Create and maintain capacity planning information
- Ability to work in a complex organization with the demonstrated ability to liaise with top management of the regional organization, so communication skills, convincing and other typical skills required
- ASQ CQE, CQA membership or certifications are preferred (American Society of Quality, Certified Quality Engineer, Certified Quality Auditor)
- Certified Six Sigma Black or Green Belt (ASQ preferred)
- A proven ability to teach, mentor, and coach across multiple levels of an organization and to lead, motivate, develop and coach teams
- Bachelor degree or above, major in Chemistry/Chemical Engineering or equivalent
- Minimum 10years experiences in technical, quality areas
Regional Quality Manager Job Description
- Takes part in the definition and development of Quality objectives in the business plan and strategic planning (Quality Objectives) aligning with the Director Global Manufacturing Quality, GISC and cooperating with the rest of the manufacturing Quality Leadership Team (QLT)
- Strive to lead a diverse workforce
- Provide information to facilitate accurate and timely business planning and execution
- Implement performance management for direct reports
- Personal and technical development of direct reports and build talent pipeline
- Provide coaching and feedback to direct reports and business partners
- Utilize recognition programs appropriately
- Maintain knowledge of the business and quality landscape for veterinary medicinal products, marketed and investigational
- Direct line responsibility for quality support personnel for affiliates
- Ensure Affiliate quality systems is established, implemented, and maintained as required by regulations and quality standards, Elanco global policies and procedures
- Fluent in both English and Chinese, familiar with office tools (Excel, Powerpoint, SAP
- Six Sigma experience either black or green belt will be a plus
- Lead all quality improvement activities within the Operations Region to include execution of developed processes (FES, CIQ)
- Ensure quality guidance provided to Affiliates
- Develop and monitor Affiliate quality and compliance performance metrics and reports
- Interact collaboratively with affiliate and QA groups to assure site self assessments, corporate audits and follow up plans are created, executed, and communicated to management
Regional Quality Manager Job Description
- Provide support for new product launches/acquisitions to ensure compliant systems and procedures and in place to manage new products
- Manage the regional portfolio of risk issues and action plans
- Manage the regional data analytics, metrics and reporting portfolio
- Manage the regional projects and initiatives portfolio
- Support Regional Resiliency Manager and global Program Management Office objectives in all areas
- Should ensure knowledge consistency through means like calibrations, quizzes, D-Sat Scrubbing
- Build and lead a high performance sales quality team
- Interface directly with “in focus” customers on relevant quality topics for Nexperia processes
- Facilitate and support travel to customers for SQEs in support of quality issues and quality improvement initiatives
- Participate in customer calls related to quality with the business and factory teams
- Effective collaboration and communication with all various cultures, languages, work styles, and levels within the global organization
- Demonstrated capability in establishing and maintaining network
- Demonstrated problem solving, quality risk management and decision making skills
- Previous experience within Elanco Animal Health
- Business and Project Management
- Risk and Controls knowledge
Regional Quality Manager Job Description
- Facilitate customer feedback and satisfaction survey processes, forward to quality community and ensure follow-up
- Establish policy on customer-specific database interfacing
- Optimize and improve quality processes for defined organisational scope
- Enable employees to improve and grow through training, site visits, and evolving opportunities
- Report on regional customer quality performance to Nexperia’s Sales & Marketing and Quality Management communities
- The position will work with operational site management (Plant Managers, Quality Managers, ), corporate quality, and cross-functional and business leadership personnel to achieve quality improvement objectives while developing as a successor to higher level quality leadership positions
- Work with Segment Quality leadership to ensure communication of segment and group requirements alignment of facility practices with these requirements
- Design, implement, monitor and maintain the Quality Management System including documentation and records based on internal and external standards/regulations
- Report the effectiveness of the Quality Management System at regular management meetings (weekly, monthly, quarterly)
- Drive Global Quality initiatives throughout the Americas Mechanical sites
- Business Resiliency experience preferred
- Controls orientated with superior attention to detail
- Ability to build relationships, partner with and influence staff in separate reporting lines
- Demonstrate the ability to multi-task and thrive in a dynamic, fast-paced environment
- Technically astute and able to lead development of new toolsets
- Candidate must possess a Bachelor of Science degree or equivalent degree with quality assurance experience