Store Mgr Job Description
Store Mgr Duties & Responsibilities
To write an effective store mgr job description, begin by listing detailed duties, responsibilities and expectations. We have included store mgr job description templates that you can modify and use.
Sample responsibilities for this position include:
Store Mgr Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Store Mgr
Typically a job would require a certain level of education.
Employers hiring for the store mgr job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Associates, Management, Leadership, Computer, Coaching, Graduate, Business, Education, Retail Management, Architecture
Skills for Store Mgr
Desired skills for store mgr include:
Desired experience for store mgr includes:
Store Mgr Examples
Store Mgr Job Description
- Managing the store location in Mobile, AL
- Leading the store team toward the achievement of their daily, weekly and monthly sales goals
- Responsible for partnering with the Store Manager in executing operational programs and processes coaching and developing store colleagues
- Achieve sales goals relative to store targets
- Provide exceptional customer service at all customer interactions
- Participate in all store trainings and certifications to continually develop in role
- Managing the store location in Midlothian, VA
- Organization Effectiveness - Drive the store HR Review process to accurately assess talent
- Staffing - Manage the hiring process to ensure compliance with all applicable law and policy
- Training, Learning and Development - Effectively execute Associate training programs in the store
- Performance Management - Drive the review process for consistency, fairness, timeliness and effective utilization of payroll to maximize store performance
- Career Development - Ensure that each Associate has an opportunity for career development and understands his/her growth opportunities
- Employment Practices - Proactively maintain a positive Associate relations environment and support the Open Door policy/Alternate Dispute Resolution (ADR) process
- Benefits and Healthcare Management - Ensure proper administration of benefits information including healthcare, 401K, ESPP, workers compensation, Associate services, and The Homer Fund
- Workplace Initiatives - Manage internal communication in store
- Co-Manage all aspects of store operation and profitability
Store Mgr Job Description
- Follow standard operating procedures for openings and closings
- Builds a Great Team – You have a passion for delivering exceptional customer service and developing high performing teams that exceed customer expectations
- Sets Clear Direction– You establish and communicate a clear vision to the team
- Drives the Business – You create new approaches to increase sales and profitability by identifying opportunities and acting quickly to address them
- Leads with Passion – You work well with others and drive teamwork within the store/district
- Influence and Inspire– You create a positive, enthusiastic working culture within the team
- Act with Integrity Always – You demonstrate a “promise what you will do, then do what you promise” mentality
- Analyze pricing for optimal profit dollars for designated categories
- Develop and analyze customer market research data to optimize sales and margin
- Train and develop category managers, analysts, and support staff
- 18 years of age and High School Diploma or equivalent GED, preferred
- Must be able to stand and walk about the store throughout scheduled shift
- A Cosmetology license is a plus, but not required
- Develop and execute communication tools for the field to maximize sales and profits (Sales Planner)
- Plan, develop, and communicate field sales incentive programs/contests (Circle of Stars)
- Negotiate supplier support and additional discounting for the sales incentive program
Store Mgr Job Description
- Plan and develop goals for assigned merchandise categories
- Select product mix and define product placement
- Create and implement new initiatives for all categories to create sales and margins
- Negotiate all Merchandise contracts generating in excess of $10 million in merchandise rebates
- Conduct forecasting, budgeting, and category plans
- Develop market materials and programs for responsible categories
- Collaborate with Operations to maximize execution of merchandise programs
- Work with Maintenance, Construction, and Procurement to determine optimal equipment and service contracts for all equipment
- Develop, analyze, and maintain plan-o-grams for designated categories
- Negotiate compliance for all contracts within assigned categories
- To build lifelong relationships with visitors/customers by capturing addresses/phone numbers and the use of follow up and personal trade mechanisms/programs on a local and/or more coordinated central level
- Serves as primary manager for the store when the Store Manager is out
- Assists in day to day responsibility for store operations and through regular rotational assignments, is accountable for specific areas within operations as assigned by the Store Manager
- Assists with communicating management expectations to store team and communicating store needs to Store Manager for effective action
- Participating in the recruitment, interviewing, and orientation of Sales Specialists
- Providing exceptional customer service during all customer interactions
Store Mgr Job Description
- Manages budget/spend by gathering and analyzing data in the establishment and/or maintenance of corporate business processes, procedures and policies, (Create, maintain and support user requests)
- Develops and implements process improvements for maintaining store equipment, facilities and buildings
- Uses performance management techniques to monitor and demonstrate achievement of agreed service levels Respond appropriately to emergencies or urgent issues as they arise and dealing with the consequences
- Measurable budget management, resulting in meeting/exceeding company expectations
- Acts as information expert on repairs and maintenance
- Monitors associate performance against set goals and expectations
- Ensures the terms of the leases are administered accurately with respect to repairs and maintenance including providing landlords with proper legal notification as specified in the lease, including legal default actions/notices
- Develops policies and procedures for the efficient and effecting running of the Repairs & Maintenance sections of the Property Management Department, including training and distribution of workload and investigating new technologies to improve the department
- Provide information and commentary pertinent to deliberation on major issues/concerns
- Participate in cross-functional meetings to drive team work to be more effective
- Should have a proven, sustained record of high-quality work
- Sets goals and standards for expected performance of associates, plans directs, and coordinates the activities of associates within the Facilities Department recruits, interviews, and hires staff members, Oversees training programs for associates
- Responsible for making field visits and developing relationships and fostering communications with field management
- Strong ability to express views clearly and concisely
- Demonstrably strong customer service skills
- Measurable customer service
Store Mgr Job Description
- Oversee and drive daily sales performance and business operations, maintain service and operational standards
- The Store Manager will provide coaching, feedback and direction to staff provide development opportunities to build an effective team
- Responsible for supporting and participating in floor sales processes, including providing quality presentations and product demonstrations, ensuring total customer satisfaction and developing strong customer rapport
- Participate in all store training and certifications to continually develop in role
- To break down monthly store sales targets
- To complete the daily sales report, including traffic, transaction, product and customer
- To take responsibility for store staff management and incentive, including recruiting, working-shift arrangement, training
- To maintain well store in a hygiene, comfortable condition
- To follow the standard merchandising guideline, maintain good brand image
- To lead the standard of uniform wearing, keep the outlook of each staff in a neat way
- Excellent communication skills, knowledge of English usage, spelling, grammar, and punctuation
- A minimum of 3 years’ experience in managing teams of people
- Proficient in Excel and Microsoft Suite of products
- Position requires on-call availability, may require nighttime, holiday and weekend hours
- Prefer BS or an Associate Degree with emphasis in engineering or maintenance
- 5 – 7 years of progressive retail experience required, with a minimum of 2 years retail management experience