Account Representative Resume Samples

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C Rice

Clotilde

Rice

29725 Jacobson Fields

New York

+1 (555) 757 3171

29725 Jacobson Fields

New York

Phone

p +1 (555) 757 3171

Experience Experience

Phoenix, AZ

Account Representative

Phoenix, AZ

Pfannerstill-Wehner

Phoenix, AZ

Account Representative

Manage effective working relationships with Engineers, Consulting Professionals and Business Development Managers
Perform developmental assignments that improve subsidiary performance
Assist with development of workflow procedures
Develops a personal business plan under close management supervision to establish personal annual goals
The work environment will be split equally between telephone work with clients in the office and outside fieldwork at client locations
Provides marketing with input for use in developing strategic plans and develops account plans that are consistent with overall division strategies
Work with Branch Manager to provide business planning to reach product and sales goals

Houston, TX

Key Account Representative

Houston, TX

Tillman Group

Houston, TX

Key Account Representative

Develops sales forecasts by customer segment. Establishes pricing strategies to generate sales and margin improvement
Analyzes sales market to define growth opportunities; assists product management with new product/vendor opportunities
To provide realistic plans and forecasts on customer performance
Work with sales representatives in accounts to develop positioned supplier relationships and strengthen market presence
Be a key member of each sales team in order to provide feedback, input for developing 3M brand strategies, and tactical plan etc
Works with central services to ensure correct master data management
Analyze and develop pricing strategies and manage pricing approval of 3M OCSD portfolio

present

Detroit, MI

Field Account Representative

Detroit, MI

Brown, Block and Altenwerth

present

Detroit, MI

Field Account Representative

present

Provide feedback to product managers and field management on issues, opportunities, and competitor activities
Develop assigned field customers, tap full potential and manage all interfaces towards adidas respecting the framework set by the RFM
Provide realistic plans and forecasts on customers performances
Collaborate with management on performance goals
Develops and sustains sales relationships with key decision makers and influencers on all levels of the organization
Demonstrating excellence in customer management and developing best in class servicing call cycles
Development of a sales strategy to drive sell-through performance

Education Education

Bachelor’s Degree in Marketing

Howard University

Bachelor’s Degree in Marketing

Skills Skills

Highly computer literate an proficient with strong knowledge of MS Office (Word, EXCEL Powerpoint) programs
Strong customer service focus with an ability to translate customer requests into actionable results
Ability to write reports and correspondence proficiently and professionally
Solid computer skills and a good knowledge of Gmail, MS Excel and Word
Develop solutions to resolve customer issues/improve customer reliability/profitability
Ability to work independently and in a strong team environment, and to deliver on detail as well as strategy
Strong attention to detail
Highly organized, quick and efficient
Ability to work independently and see a wide range of detailed work through to completion
Strong interpersonal skills and ability to excel in a team oriented atmosphere

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15 Account Representative resume templates

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HBO Senior Account Representative Resume Examples & Samples

Provide analytical and statistical information surrounding annual subscription revenue of assigned HBO affiliates (including key accounts). Including, but not limited to
Preparing monthly, quarterly, and yearly comparative analysis/financial reporting which allow for the examination of trends (e.g., subscriber and financial performance, P&L)
Evaluate and interpret contractual provisions and implement economic terms in the billing system, as well as set up accruals for proposed deals ensuring all information is current and accurate (e.g., revenue, subs, rates, payments)
Supervise Account Assistant in affiliate correspondence, collection, review and keying of subscribers into billing system, and cash applications in A/R system
Development and overall training, including Performance, Planning and Review (PPR) process, for the Account Assistant
Prepare journal entries for monthly accounting close process
Perform monthly account analyses and reconciliations to identify and resolve issues with affiliates
Establish audit scope of affiliates and work closely with affiliate and/or audit group to resolve outstanding issues
Research financial information/business needs
Extensive contact with affiliate’s financial management, as well as interaction with HBO Domestic Network Distribution, Finance & Analysis, and Legal personnel
Lead or participate in special projects/task forces
Proactively identify and recommend process improvements in order to optimize efficiencies, improve the quality of analyses, and develop value-added executive summaries for Management

Luxury Account Representative Resume Examples & Samples

Able to influence store personnel, selling skills
Analytical ability to review sales reports and recognize issues that effect sell-through
Basic artistic ability as needed to create attractive displays with available product
Computer skills (Google, MS word, MS Excel, MS powerpoint, SAP knowledge helpful)
Manual dexterity as needed to lift boxes of 40lbs or less
Ability to read instructions and apply information accurately
Ability to set intricate displays quickly and correctly
Ability to manage call schedule to maximize coverage and in-store time
Ability to motivate others
Ability to conduct business meetings with store managers

Key Account Representative Resume Examples & Samples

To represent the assigned account (s) internally as an ‘ambassador’ towards all functions and vice versa and help manage all interfaces
To support the development of account strategies, formalizing them by Strategic Account Plans and get sign-off by the direct superior
To sell-in and agree on sell-out support and formalize this by Account Marketing Plans jointly with the Head of Fashion
To support negotiation and enforcement of adidas trade terms
To visit customers regularly respecting the store visit checklist guidelines (VM, WSP/WOM, RSM, re-orders, POS-material etc.) and conducting the store audits, ensuring continuous improvement of the store audit results
To conduct the fashion CSS, feed back results to the accounts and derive action plans
Verbal & written communication skills
Technical Skills (IT) particularly, Excel, PowerPoint and SAP
Candidates will have ideally had experience from the fashion industry with a sales background, with the ability to sell both face-to-face and over the phone
Commercial awareness of the sportswear fashion market
The candidate should also have a genuine interest of the industry, covering retail and competitor brands as well as flexibility to travel
Extensive sales experience within the sales selling ideally in an industry similar to sports

Regional Account Representative Resume Examples & Samples

Select, train, and frequently communicate with Rockport Brand Ambassadors to continuously put focus on promoting the Rockport sales agenda
Build and maintain strong relationships with various account personnel including Brand Ambassadors, Department Managers, Store Managers, and Area Buyers
Assist in the coordination of Rockport store events , as appropriate
Collaborate with senior sales team to help manage and drive Rockport sales at Retail through market information, store demographics, and gathered input from store visits
Create and maintain any required reports, spread sheets and material for Sales, as needed
Ability to effectively sell-in key initiatives
Exercise discretion and independent judgment when making timely decisions and setting work priorities, including appropriate people in decision-making process
Demonstrated relationship-building. Has strong oral and written communication skills including the ability to be articulate, persuasive, and engaging
Persistent and committed to action, overcoming challenges to make things happen; constantly strives for ways to improve performance
Bachelor Degree or equivalent work experience
Proficient in Microsoft Office Suite; with strong spread sheet skills
Ability to travel to better key accounts in Phoenix, AZ and San Francisco.Weekend work is required
1-3 years of prior retail experience with a major department store, including strong retail math skills is required

Wholesale Regional Account Representative Resume Examples & Samples

Regularly schedule and visit assigned account retail stores to provide a variety of services to positively impact sales of Rockport product Services include checking inventory levels, coordinating fill-in orders, training of retail staff on Rockport feature and benefits, merchandising material as needed, and ensuring current marketing campaigns and Rockport product are prominent
Select, train, and frequently communicate with Rockport Brand Ambassadors to continuously put focus on promoting the Rockport sales agenda and build and maintain strong relationships with Department Managers, Store Managers, and Area Buyers
Influence store personnel to buy more Rockport product and gain shelf space from our competitors
Provide market insight into competitor goods and sales at accounts to the Rockport senior sales team, as well as information about retail account business in general
Express opinions and ideas to senior sales management to drive sales and profitability at the store level
Travel as required (including weekends) domestically to work tradeshows, company sponsored events and/or customer site visits
Ability to effectively sell-in key initiatives to department store retail associates and generate enthusiam about our brand through contestants, promotions, etc
Demonstrates integrity and can be trusted to schedule his/her own travel and make and keep appointments
Has strong oral and written communication skills including the ability to be articulate, persuasive, and engaging
Must have excellent follow-through and time management skills and complete projects with a high degree of accuracy
Is persistent and committed to action, overcoming challenges to make things happen; constantly strives for ways to improve performance
1-3 years of retail experience with a major department store, including strong retail math skills
Please note that current Dillards’ associates are not eligible for consideration. but if you have worked with Dillards in the past, please apply!

Telesales Account Representative, Biblica Resume Examples & Samples

Direct sales, telesales
Relationship building and lead cultivation
Customer training
Product customization
Church campaigns
Church or ministry knowledge strongly preferred
Publishing industry knowledge helpful
Sales and customer service
Familiar with MS Office Suite (especially Outlook)
Experience with CRM systems preferred

Account Representative Resume Examples & Samples

Achieve company, team, individual commercial objectives
Account budget. Yearly, phased, forward and daily
Company KPI measurements
Trade Investment – management and execution
Drive market share, by customer, by category in line with company target through gender, FCU and category by account
Design, plan, agree and implement by account
All sales standards and targets must have been consistently achieved
Skills inclusive of presentation , negotiation , analysis & communication
Word,
PowerPoint
SIT
Excellent English (written and verbal)
Experience of managing accounts in the fashion/sports retail environment is preferable

Field Account Representative Resume Examples & Samples

Developing and maintaining an account base within metro VIC
Building, maintaining and developing relationships with your accounts, including key licensed partners including Hawthorn FC, Melbourne Victory FC and Essendon FC and influencing all levels
Demonstrating excellence in customer management and an ability to drive strategic growth
You will be a strong team player and have the ability to apply your initiative via a disciplined call cycle which will be critical to your success in this role
Experience in presenting at senior levels across a number of disciplines
You will have a strong and demonstrable professional sales background in a similar industry or with a licensed sporting background, strong account management exposure and sound negotiation and analysis skills. Industry specific experience is essential

Key Account Representative Resume Examples & Samples

3-5 years industry experience from sales, operations or retail management/merchandising
Bachelor’s degree or 3 years related experience
Strong knowledge of the industry and managing accounts
Understanding the process for developing assortment plans and seasonal forecasts
Strong persuasive and negotiation skills required
Excellent organizational and communication skills with an emphasis on successfully managing problems/issues
Proven success in working with a dynamic and ever-changing environment
High level of computer knowledge – Excel, Word and PowerPoint required
Ability to travel extensively and work within varied business hours, especially during seasonal booking deadlines. This might also require some weekend work
Ability to carry simple sample bags weighing up to 20 pounds
To proactively communicate with management regarding market trends, product trends and competitive programs

Field Account Representative Resume Examples & Samples

Update the customer segmentation channel classification annually
Develop assigned field customers, tap full potential and manage all interfaces towards adidas respecting the framework set by the RFM
Develop/update Field Account Fact Books and Field Strategic Account Plans according to the customer portfolio mapping strategies
Organise and prepare sell-in customer meetings using the sell-in checklist, pre-selecting the range, offering sell-out support, based on our seasonal focus products, technologies and concepts
Negotiate and enforce the adidas trade terms
Visit customers regularly respecting the store visit checklist guidelines (VM, WSP/WOM, RSM, re-orders, POS-material etc.) and conducting the store audits, ensuring continuous improvement of the store audit results
Conduct the field CSS, feedback results to the accounts and derive action plans
Acquire new customers to cover all distribution segments and Sales district zones
Coach and mentor less experienced sales representative to achieve their sales targets
Support the credit department in the credit collection
2-4 years working experience in the respective area
Fluent in Italian and good level of English
Excellent use of Excel and Powerpoint

Account Representative Resume Examples & Samples

Specific knowledge of church music and church music programs
Excellent alpha & numeric keyboarding skills
Highly organized, quick and efficient
Detail and multi task oriented
Basic knowledge of how to read and interpret printed music
General knowledge of Christian music
Experience with choirs and/or praise and worship teams
Specific familiarity with Word choral print music products
Experience with Oracle order entry module

Account Representative Resume Examples & Samples

Desired previous Higher Ed publishing experience with proven record of closing sales over the phone
Driven to achieve sales goal
Highly self-motivated, resourceful, assertive and detail oriented
Solid judgment and strong organization, planning and analytical skills as well as excellent verbal, written, listening and negotiating skills
Polished in web-based product demonstrations
Ability to work in a fast paced, high volume environment required
Willingness to travel 3 times a year
Salesforce.com experience a plus

Account Representative Resume Examples & Samples

Bachelors Degree preferred or equivalent experience
Minimum of 2 years related professional experience in Customer Service, Transportation, Logistics and/or Operations
Strong written and verbal communication and interpersonal skills
Stress tolerant
Excellent organization and prioritization abilities
Initiative and strong work standards
Proficient in Microsoft Word, and Excel
Strong Customer Service skills
Strong software/technical support skills preferred

Account Representative Resume Examples & Samples

Achieve quarterly and annual renewal sales goals in assigned territories through consultative, proactive phone and e-communication with customers
Understand guidelines/rates for all Discovery Education products and proactively seek direction/guidance/clarification of information from Account Director as needed
Demonstrate exceptional product knowledge to overcome customer renewal objections to ensure profitable growth aligned with Discovery Education’s business objectives
Work cross-departmentally to build value of DE products and services with renewal customers through strategic Account Management that supports product usage and merchandises value to renewal decision makers
Maintain a thorough understanding of Discovery Education’s overall goals and strategic vision. Share this knowledge with customers when appropriate

Account Representative Resume Examples & Samples

Demonstrate fiscal responsibility adhering to financial budgets and targets set forth by Management
Submits paperwork and reports as required by Manager and other departments within Canon
Submit Weekly, Monthly and Quarterly Sales Reports, Forecasts
Provides product and market feedback to Canon management on industry trends, dealer activity, customer changes, business opportunities, product demands and other events that will allow Canon to meet customer needs and overcome competitive challenges
Quarterly meeting expectations include presenting territory development achievements and reporting on competitive territory landscape to sales management
The Account Representative for the DPISD Retail/Distributor Sales Channel should possess a bachelor's Degree or equivalent
At least 3 years of related work experience is required
This position requires 25% travel and driving for company business as an essential function of the job and employee must remain in compliance with company safety guidelines and policies

Account Representative Resume Examples & Samples

O Customer Service oriented and high sense of urgency attitude
Bachelor's degree preferred or equivalent demonstrated sales experience
2+ years outbound telephone dealer sales experience required
2+ years equipment leasing experience required

Account Representative Resume Examples & Samples

2+ years of recent/relevant advertising sales experience
Experience with the following desired: Programmatic sales; Cross platform selling; Strong digital video sales experience; Analytics; Media campaigns
Strong client relationships at all levels
Creative ideating that generates renewable and successful partnerships with the client
Coverage of the entire client and agency relationship including ALL levels
Excellent communication and presentation abilities
Ability to prospect and develop new business
Solid understanding of media advertising landscape
Passion for media, advertising and business
Willingness for business travel as needed

Key Account Representative Resume Examples & Samples

To represent the assigned accounts internally as an ambassador towards all functions and vice versa and help manage all interfaces
To support the development of Strategic Account Plans with KAM and get sign off by the direct superior, according to the customer portfolio mapping
To manage and apply adidas Group trade terms
University Degree or equivalent professional experience
Excellent relationship skills
Fluent English and local language
Excellent Excel and Powerpoint skills

Field Account Representative Resume Examples & Samples

Implement the Field Excellence strategy
Ensure the best possible Net Sales result by setting clear targets and action points; constant tracking of results; analysis of risks & new business opportunities
Develop the overall strategy for the field account and sports specialists portfolio based on Global and Market strategies
Ensure the Field organization is applying available adidas Group standards and best practices in daily work
Support negotiation and enforcement of adidas Group trade terms
Establish an appropriate organizational framework for the Field organization
Ensure all customers are allocated to the correct sales channels
Group field customers, set objectives, strategies, tactics, allocate resources and ensure translation into action plans respecting the framework set by the customer portfolio strategies
Measure progress on defined KPIs
Monitor and report on customers and competitors sell-through and activities, and propose/initiate/take actions
Provide realistic plans and forecasts on customers performances
Ensure customer compliance with agreements
Field Account Rep with proven track record of successfully managing Field Accounts in large sales organizations
High analytical skills for business planning decision planning
Fluent in written and spoken local language as well as English. Skills and abilities in other language are an added plus
Tertiary qualification in business with marketing and sales focus
Minimum 3 years of sales experience within large sales organisations, ideally in apparel/fashion/shoes or FMCG of which min 2 years in Sales
Exposure: Sports, Marketing, Supply Chain
IT skills: Advanced MS Office Skills

Account Representative Resume Examples & Samples

Oversee the tracking, scheduling, trafficking, and communication of project details, guaranteeing that projects move seamlessly through established workflow. Identify issues early and provide recommended solutions
Liaise with highly-skilled retouchers, technical production staff, and project managers to successfully deliver client PRINT jobs in an efficient, timely manner with results that meet and exceed client expectations
Build and maintain positive client relationships
Facilitate on-boarding for new clients and team members
Maximize business development opportunities with existing clients
Manage multi-media projects across several high profile accounts
Work hand in hand with clients to build and maintain budgets. Ensure jobs are billed accurately
Implement personal development schemes including goal setting, ongoing feedback and participate in formal evaluations. Elevate issues when necessary to executive management
2-5 years of account management experience
Record of outstanding client service and relationship building
Knowledge of retouching and color, advertising production, pre-press, printing
Experience with trafficking media
Desire to solve complicated problems both independently and with a team
Ability and willingness to follow predetermined procedures where they exists, and operate independently when needed
Working knowledge of Mac OS, File Maker, Adobe Photoshop, Adobe InDesign, Adobe Illustrator, Mediadex is a plus
Strong interpersonal, presentation and communication skills
A client friendly manner
Team building and leadership exposure
Experience and success in challenging and fast-paced environments

Account Representative Resume Examples & Samples

Billing of our service to our customers
Review remittance files and make sure all open invoices are accurate
Support the monthly invoicing by ensuring invoices are on time per SLA
Management of BOM (Bill of Material), product life cycle, pricing, procurement, and product status
Prepare and maintain status reports and modify schedules or plans required
Prepare project reports for management, clients, or others
Assist Account Manager in providing technical advice and to resolve problems
Oversee customer account to ensure service level agreements are met
Create and maintain reports as required by customer
Work closely with Operations to ensure program requirements are met on a daily basis
Prepare for and participate in quarterly business reviews with customer
Monitor processes related to customer specific requirements
Follow up to ensure that SLA of all projects is met
Customer Service experience and SAP knowledge a plus
Supply Chain Experience is a plus
Computer literate in Microsoft Office, advanced Excel skills a plus
Solid analytical ability
Effective management of time and multi-tasking

Account Representative Resume Examples & Samples

Assist Broker in the preparation of new or renewal submissions
Assist Broker in communication to client, market and service areas
Work with broker in obtaining/organizing reinsurers quotes
Data entry and distribution of submission/placement slip
File management/ monitoring communication, maintaining and organizing file
Preparation of all documentation ie Cover Note, Master Certificate/Endorsement Documentation etc
Obtain from Client and Reinsurers data needed for account processing
Perform follow up for: signed placement slip/cover note/master certificate signature page, policy/endorsement, certificate/certificate endorsement, premium, audit information, etc
Policy wording review
Maintain diary and follow up system
Maintain expiration list, work with broker on the renewal solicitation process
Handle service issues and be able to recognize when the broker needs to be involved. These issues may include: client/reinsurer requests, endorsement requests, documentation requests, issuance/processing, etc
Responsible for obtaining proper broker signature and/or review of appropriate documents
Set up new and renewal files, ensure all documentation is up to date and corresponds with account /compliance and procedural requirements
Review and sort mail in order of priority and process accordingly
Responsible for learning and complying with Company documentation procedures and standards
Responsible for understanding the entire placement process from the time a risk is received until it is renewed
Perform other related duties as assigned by management
A minimum of 1 year experience as an assistant within reinsurance preferred

Account Representative Resume Examples & Samples

Receives and processes client requests and reviews documentation for routine policy changes, additions, deletions, renewals or cancellations
Coordinates client information with Broking Team (Broker, Associate Broker / Broking Coordinator) to initiate renewal process
Receives policy contracts from Broking Team, provides first level review to ensure apparent client needs have been met
Under the direction of the principle Account Executive, services existing programs, defines routine risk exposure and provides first level advice on general policy coverage
Prepares client service summaries, program reports and client survey information for review by Service Team Management
May supervise the day to day administrative activities of the Account Coordinators/ Broking Coordinators and/or administrative members of the service team
Reviews endorsements, cover notes and certificates of insurance produced by the Broking Coordinator to ensure their accuracy and completion in support of the team’s service plan
Handles and services an assigned book of accounts
Leads by example by demonstrating and sharing with all lines of business the importance of best practice
2 - 3 years of commercial insurance experience an asset, but not required
Ability to work collaboratively as a key member a team and independently with minimum supervision
Client relationship focused
Must have strong computer skills and be proficient with the Microsoft Office Package

Key Account Representative Resume Examples & Samples

Develop strategic sales plans that incorporate specific account insight and goals to achieve adidas sales and profitability targets that align with brand and category objectives
Develop and maintain strong relationships built on respect with account(s), consistently delivering a high level of customer service
Work as liaison between adidas operations and account operations
Develop and maintain strong relationships with all internal departments (i.e. customer service, marketing, etc)
Strong business acumen. Ability to understand and use financial data to make decisions and influence outcomes. This includes margins, retail math, forecast/projections, probability and statistical inference, fractions, percentages, ratios, etc
Agile communication skills with internal and external business partners. The ability to write and speak clearly and succinctly in a variety of settings and styles. Proven ability to deliver a high level of customer service, including the ability to respond effectively to sensitive inquiries or complaints
Strong presentation skills. Effectiveness in a variety of formal presentation settings within and outside of the company. The ability to command attention and manage group process during the presentation. Can change tactics midstream when something isn't working without audience noticing. Ability to understand and incorporate all levels of brand marketing plans and ideals in to presentations
Strong problem solving ability. Able to develop solutions to situations before and as they arise. Anticipates issues and devise "suggested" solutions before proceeding
Technical proficiency with MS applications (Excel, Word and PowerPoint)
Ability to lift and carry samples and bags weighing up to 25 lbs
Ability to travel up to 50% of the time
Bachelor's degree from a four-year college or university and a minimum three years of related experience and/or training, or the equivalent combination of education and experience

Account Representative Resume Examples & Samples

Manage all aspects of client selling: prospecting, consultation, building strategic proposals, relationship management, closing and transition
Develop and execute territory account plans to achieve and exceed individual software quota responsibility
Consistently build and deliver an accurate pipeline
Ability to lead multiple customer sales cycles and close effectively (i.e., candidate is a “hunter” not a “sales order” taker)
Capable of quickly learning new software product(s) and clearly communicate its value proposition
Manage effective working relationships with Engineers, Consulting Professionals and Business Development Managers
Able to develop strong relationships with key decision makers, influencers and partners within identified territory
A proven closer, able to garner commitment every step of sales process
Effectively respond to customer requests
Utilize customer and prospect contact activities tools and systems, and update relevant information held in these systems

Account Representative Resume Examples & Samples

Building and maintaining relationships with key market actors in the home improvement industry including contractors (Insulation, windows, remodelers, HVAC, general contractors), distributors, retailers, trade associations, home inspectors, public officials, public interest groups, and consumers and other interested parties to maximize program participation
Recruiting Trade Allies, coaching and mentoring contractors, communicating key program participation details and updates, assisting with problem solving, preparing and delivering presentations, relationship building activities to ensure effective participation in energy efficiency programs
Provide outreach to the Trade Ally Network through regularly scheduled and unscheduled in person site visits. In state travel up to 80% of the time
Maintaining strong ongoing communications with participating contractors in order to assess their needs and to receive feedback on their experience with the program
Sharing contractor feedback with appropriate internal team members to drive improvement in the effectiveness of energy efficiency programs
Prepare reports to accurately describe activities in the field and to monitor progress towards program goals on contractor/consultant participation and the completion of eligible projects
Coordinating with or follow up on program Quality Assurance activities such as field inspections, equipment verifications, customer surveys, as appropriate
Participating in various weekday and weekend customer outreach activities as needed. Weekend and after-hour Program support required
Maintain trade ally records and program participation requirements by updating account information
Serves customers and trade allies with product and service information
Responding to customer and trade ally inquires and responds to product and service related issues
Resolving product and service problems
Assisting with application submission and helping resolve application issues
Recommends potential Programs offerings to trade allies and customers by collecting relevant information and determining customer/trade ally needs
Bachelor’s degree or High School Diploma or Equivalent/Associates Degree Preferred with 3+ years of customer service experience
Experience working on successful energy efficiency programs, with specific expertise in residential, commercial, industrial, and government energy issues
Outstanding analytical, writing, and communication skills and excellent interpersonal and self-motivation skills are required
Sound business ethics, including the protection of proprietary and confidential information
Ability to work effectively with all internal team members, as well as outside clients and vendors
Excellent problem solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions
Ability to convey program participation requirements to a variety of personnel within HVAC companies
Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude

Account Representative Resume Examples & Samples

A minimum education level of: Bachelor of Arts/Sciences Degree (4-year)
Minimum of 1- 2 years related work experience
The successful candidate will possess excellent verbal & written communication skills
Highly organized, detail oriented and able to manage multiple priorities and projects at once
Excellent at relationship building and people skills
Possess strong problem-solving skills
Proactive and have the ability to work independently without the need for supervision
Ability to handle minor lifting and load/unload merchandise
Must be fully capable and proficient in Microsoft Office/Outlook, Word, PowerPoint, and Excel
Regular attendance and hours in conformance with the standards, which may be established by AEG from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the entertainment industry, the employee may be required to work varying schedules to reflect the business needs of the company including working game nights and event weekends

Account Representative Resume Examples & Samples

Participate in sales planning and execution strategies, including but not limited to direct sales calls, appointments, networking, database maintenance and client-based research
The Account Representatives will develop new customers from referrals, prospecting lists, email interactions and cold calls, both nationally and internationally
Cultivate new leads and maintain the ability to close sales in both an internal and external sales environment
Manage client relationships that ultimately spur revenue growth
Work toward expanding Camps & Clinics’ external organizational alliances and consumer base, hence creating new target markets
Communicate effectively over the phone and in-person
Organize information in a meaningful manner
Research effectively to identify and reach new target markets
Negotiate conversations and sales terms effectively, tracking leads and managing progress throughout the sales funnel/process
Maintain strong customer focus and diplomacy
Handle many tasks simultaneously
Bachelor’s Degree in any field plus previous sales experience with a track record of success
Demonstrated ability to communicate effectively (written and oral)
Professional history of customer-oriented activity
Aptitude to learn new skills and implement strategies
Ability to participate in a strategic setting
Proficient in Microsoft office applications (Word, Excel, etc.)
Sales experience or related field
History of working with people
Willingness and ability to work evenings and weekends when needed

Account Representative Resume Examples & Samples

Responsible for providing customer service to licensees ensuring that respective revenue goals and service level thresholds are met
Responsible for maintenance and administration of licensees including but not limited to managing a caseload of customers, assisting with customers not in caseload, handling customer inquiries and upselling/adding additional locations when possible
Utilize multiple communication tools including call center application to receive inbound and place outbound calls; customer relationship management (CRM) tools, email and customer portal to provide customer superior customer service
Partner with Sales, Care, Collections, Accounting and other key stakeholders to meet and exceed customer’s service expectations
Assist with verification and research functions
Assist with preparation of report forms and license fee schedules
Assist with departmental administrative functions such as mail, running reports, checking voice mail, etc
Perform duties and projects as needed
Exceptional communication skills including ability to listen, write and speak effectively including presentation skills
Strong interpersonal skills; ability to establish good working relationships internally and externally including strong negotiation and conflict management skills
Result-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation
Highly motivated self-starter who takes initiative with minimal supervision
Innovative problem-solver who can generate workable solutions and resolve issues
Strong analytical skills so that internal and external customer needs are properly interpreted and translated into application and operational requirements
Flexible and adaptable to manage multiple priorities, assignments and tasks in high paced environment including the ability to manage and adapt to change
Resourceful team player who excels at building relationships with customers and colleagues
Contact center knowledge and best practices including customer relationship management (CRM) experience such as Salesforce; fluent with Microsoft Office Suite

Account Representative Resume Examples & Samples

1) Grow the business
Drive partner utilization of Partner Sales Experience (PSX) for pipeline management
Meet or exceed revenue, pipeline, and satisfaction targets with assigned partners
Conduct well-structured calls with partners while managing to appropriate call metrics: availability, accessibility, duration, accuracy, and satisfaction
Conclude call with proper wrap-up and documentation
2) Planning
Prepare for Calls – review current pipeline status and assist partners with workload and product opportunity assignments in PSX
Utilize available tools, reports, previous call action items, and business insights to enable a mutually productive Partner Call. Assist partners in PSX onboarding and deal validation and approval
Provide quarterly updates and business reviews on the health of assigned partner portfolio, including attainment against targets, growth opportunities, and risk mitigation
3) Training & Readiness
Complete all required training according to schedule
Prepare partner-specific readiness guidance to ensure MPN features and benefits are fully utilized to achieve Partner business goals
Drive Partner’s # of competencies and re-enrolment in MPN
4) Partner Satisfaction
Attain Tele Managed Partner “Customer Partner Engagement” (CPE) goals
Help drive partner satisfaction by providing accurate information, prompt call backs, and timely follow-ups on all action items
Execute “Red Carpet” process for partner impacted by account management changes
Perform developmental assignments that improve subsidiary performance
5) Sales Excellence Process
Ensure that appropriate call management processes are being followed: planning, preparation, execution, closing and the associated sales channel workflow
Ensure accurate execution of sales channel workflow for opportunity creation, opportunity closure and ongoing maintenance
Ensure appropriate teams within Microsoft are engaged and assigned as-needed to specific opportunities and external resources (Partner) are actively communicating pipeline disposition
Understand and adhere to policies, guidelines and procedures pertaining to the protection of Information Assets, integrity of customer transactions, proper and ethical utilization of access privileges and resources provided to perform the role. Fully comply with all provisions of the Company Code of Conduct, Use of Company Computer and Use of Communications Systems, and Telephone/Mobile Device Use Policy
Protect company assets, systems, proprietary and confidential information in accordance with arvato Confidentiality policy and Corporate Information Security Policies and Procedures
Proactively report actual or suspected vulnerabilities, security incidents and breaches in the confidentiality, integrity or availability of Information assets as per the Company’s Incident Reporting Process
Process personal data, client data and employer business specific data in accordance of Personal Data Protection Act, in compliance with the CCA and in accordance with employer´s Work Procedure Rules, IT and Data Protection and other guidelines provided by employer

Regional Account Representative Resume Examples & Samples

Influence store personnel to sell more Rockport product and gain shelf space from our competitors
Assist in the coordination of Rockport store events as appropriate
Create and maintain any required reports, spread sheets and material for Sales as needed
Demonstrates relationship building skills
Must have strong oral and written communication skills including the ability to present to other in a professional manner. Communications should be articulate, persuasive, and engaging
Has excellent follow-through and time management skills. Completes projects with a high degree of accuracy. Shows up prepared for meetings and discussions
Ability to collect data, establish facts, and escalate issues appropriately
Bachelor Degree or its equivalent work experience
1-2 of experience including prior summer position and/or a related internship
Retail Experience and strong retail math skills are required
Prior experience with a premier retailer is a plus!
Proficient in MS suite

Account Representative Resume Examples & Samples

The position will entail providing phone support, email responses and social mediasupport to support sales of our DR/CR Scanners and support services (eCarePAK's)
Provide information regarding correct sku's, determine specific product needs and make suggestions and recommendations
Conducting demonstrations of scanners and solutions
The position is mostly inside sales support , but could include some on site support for activities, which could include some travel (10-20%)
Assist in driving sales
Strong relationship management and support of existing sales channels
May assist Account Executive on site
Coordinate sales process and sales related activities
Engage customer sales team to increase sales
Focus on selling support services to existing customer base
Assist with new product launches
Evaluates customer needs and reviews Marketing Programs
Support accounts by assessing issues and determining the level of support required
3 years of relevant experience is required
Bachelor's degree is required
Must possess a valid driver’s license
This job may require 15 - 20% travel and possibly overnight travel
This position requires driving for company business as an essential function of the job and you must remain in compliance with company safety guidelines and policies
Proficient computer skills is mandatory
High energy and the ability to take initiative
Ability and desire to learn and understand our product offerings, hardware, software and services, and support all sales channels in selling these offerings
Ability to build relationships both internally and externally with resellers and end customers
Detail oriented person
Comfortable with social media

Field Account Representative Resume Examples & Samples

Develop assigned field customers, tap full potential and manage all interfaces towards adidas
Visit customers regularly respecting the store visit checklist guidelines and conducting the store audits, ensuring continuous improvement of the store audit results
English and local language

Account Representative Resume Examples & Samples

Interact frequently with BPO service provider on daily processes and handling standard operational queries. Recipient of BPO output and coordinate communications in accordance with scope. Coordinate to ensure BPO deliverables are timely, complete and accurate. Monitor that BPO service provider is in accordance to all company compliance, controls, reporting and audit guidelines
Coordinate internally with EFS ITC management team and applicable BU contacts to help resolve customer issues and delinquencies. Work closely with BPO to evaluate the overall health of the service delivery results and provide supporting commentary and analytics to internal stakeholders
Coordinate all designated retained tasks surrounding collections, credit management, and account reviews. Work with EFS ITC management team to propose and assess improvements to business model to improve efficiency
Other special projects as required

Account Representative Resume Examples & Samples

Assisting Associate Account Executives (AAEs) and Account Executives (AEs) in servicing clients on renewals, endorsements, new business and projects
Preparing renewal material by obtaining updated information from the client, review policy documents (coverage, limits, deductibles, rates, premiums, extensions, restrictions etc.)
Analyze and summarize insurance renewal terms received from marketing/broking and assist in the preparation of renewal presentation documentation, including forwarding renewal terms to the client
Preparing appropriate renewal documents, binding instructions for submission to Broker for quotation
Assists with new business production by obtaining completed applications, quotations, calculating premiums, preparing quote comparison report, binding coverage and coordinates applicable documentation for AAEs and AEs
Producing certificates of insurance. Maintaining and creating certificate information within Xpress
Coordinates timely issuance of Certificates of Insurance. Certificates of Insurance must be accurate and specific and delivered to meet client’s needs
Reviewing insurance and indemnity sections of complicated contracts in consultation with AAEs and AEs
Respond to client inquiries and process requests for amendments to client accounts and insurance coverage
Generating invoices for transactions and forwarding to clients
Initiating and follow-up on overdue payments from client
General office duties such as maintaining current expiry list and various information systems as well as preparing policy checklists for sign off
Enter and maintain all relevant insurance and related documentation in AonCue
Assisting AAEs and AEs in maintaining acceptable Aged Accounts Receivable balances
Performs such other duties and responsibilities as may be assigned from time to time
Minimum 2 years-experience in commercial insurance preferred
RIBO license is required
Proficient Microsoft Word and Excel skills

Account Representative Resume Examples & Samples

Manage and reply to all inquiries received through the ABP OTRS Ticketing System
Provide customer support
Maintain a team concept safe working environment

Account Representative Resume Examples & Samples

3 years customer service experience
Must display a mastery of advanced customer service skills
Strong communication skills (written & oral)
Strong organizational skills with the ability to multi-task

Account Representative Resume Examples & Samples

Full account management of customer accounts
Build and maintain relationships with customers and sales representatives
Process product orders and provide prompt and efficient response and resolution to all customer's requests
Maintain effective communication with customers to provide on-going information flow as it relates to sales, promotions and problems to ensure accurate billings and shipments
Previous experience working with accounts is preferred but not required
Understands how to resolve issues and knows where to get the necessary support and information needed
Excellent communication skills (written, oral)
Strong computer skills (internet, Excel, Word)
Excellent organizational skills with the ability to multitask
Ability to handle difficult and stressful situations in a professional manner

Account Representative Resume Examples & Samples

Understands sales goals and provide support on developing sales tactics and coordinates efforts in order to fulfill objectives
Build relationships with key personnel in the end user market. Proactively presenting new application opportunities to end users and offers value added services to enhance the selling process
Help in the development of short and long term growth targets that align with existing business plans and strategies for greater account and territory penetration
Works in a collaborative manner with pool partners to grow Southern California sales territory
Provides territory reports and other administrative tasks in accordance with territory responsibilities
Takes advantage of new sales opportunities through effective time and territory management
Demonstrates knowledge to learn and implement 3M’s CRM tool (Salesforce)
Bachelor degree or higher from an accredited university
Minimum of three (3) years of Jan-San or Distribution Sales experience
Fluency in Spanish is required
Direct Jan-San selling experience is preferred
Experience with selling product bundle solutions, understanding of Distribution, contracts and Distribution Management

Account Representative Resume Examples & Samples

University degree is required, preferably, in technical, business, marketing or sales
Strong understanding of the selling process, our successful candidate will have a proven track record for building and executing growth
Minimum two (2) years of selling/marketing/business development experience is required, preferably in the industrial marketplace (though not required)
A valid driver's license is required. Candidates are required to travel which will involve overnight stays
Candidates must have strong self-motivation and time management ability
Excellent interpersonal and communication skills are required
The individual requires a strong customer focus and consultative skills with a proven ability to develop solutions that address customer needs
Strong business acumen with clear understanding of the sales & marketing processes
Excellent electronic communication and computing skills
Likes to be challenged and pushes forward to succeed
Strong business ethics & integrity
Collaborative personality style

Account Representative Resume Examples & Samples

Minimum three (3) combined years of Sales and/or account management experience
Master's degree is preferred
Five (5) years of experience in selling into government markets, preferably in public security
Skills include
Competent in utilizing selling skills
Strong organizational skills, while working independently
Effective time & territory management skills
MS Office, SFDC competence

Account Representative Resume Examples & Samples

Establishment and Achievement of Objectives
Coordination and Planning
Development
Bachelor's degree from an accredited university is required
Minimum of three (3) years of experience in the Industrial Safety Industry is required
Passive and Active hearing protection and Noise Detection instrumentation sales experience is preferred
Experience selling through Industrial Distribution
Experience selling to end user companies direct experience
Strong use of Personal Computer software, and on-line sales support systems

Account Representative Resume Examples & Samples

Become the subject matter expert for Order to Cash processes for assigned accounts
Maintain a documented process for Order to Cash for each customer to include customer contact information as well as contacts for Sales, CEC, etc
Prepare invoices for assigned customers on a daily basis ensuring that the customer’s purchase order matches Electrolux invoice
Create credit notes if orders to not match the customer’s purchase order, apply credits to the receivable
Create billings if the orders do not match the customer’s purchase order
Maintain a log of invoices sent to reconcile against cash received
Determine root cause for any past due invoices and take action to correct issued delaying payment
Build a rapport with the customer’s Accounts Payable departments to assist in the timely collection of receivable
Investigate dealer claims/deductions to determine a course of action
Identify and document dealers’ internal processes to create continuous updates to profiles
Manage receivable escalations and disputes
Monitor aging service level and ensure targets are met
Provide excellent customer service to both internal and external customers
Report on common sources of issues and make recommendations for resolution, communicate key insights and findings to management
Strong computer skills, preferably JD Edwards or AS400 experience
Working knowledge of MS Office suite, especially Excel and Access
Ability to follow written procedures
Ability to multi-task under pressure
English

Account Representative Resume Examples & Samples

Drive new revenue opportunities through prospecting as well as maintain an existing account database of companies to achieve sales quota
Surpass the assigned sales quota
Create and manage relationships with senior executives of client companies that drive revenue through the sale of product offerings within multiple business lines
Demonstrate a clear link between the needs of the client and Miller Heiman Group's capabilities/business outcomes
Serve as the sales process lead for the customer and appropriately utilize resources to assist the buying process
Perform other activities assigned by the Sales Manager or Director of Sales
2-5 years of business-to-business professional sales experience
Experience selling intangible business products with a 3- 6 month lead time
Ability to quickly learn, understand, and convey conceptual models addressing core business needs
Demonstrated experience selling via the telephone, web, and other technologies
A track record of consistently reaching or surpassing sales quotas
Competent selling to VP and C-level executives in SMB organizations
Aptitude with multiple web-based computer systems along with extensive knowledge of MS Office
Superb written, organizational, presentation, time management skill

Account Representative Resume Examples & Samples

Has demonstrated solid understanding and skills in OCC cleared products and systems with the ability to apply that knowledge and skills to a range of standard and non-standard situations
Interprets clearing member needs, assesses requirements and can identify solutions to non-standard requests
Solves a variety of issues and works with Clearing Member to make sure solution meets their needs
Has a solid understanding of client businesses across numerous OCC memberships. Gathers and analyzes pertinent information about Clearing Member’s business in order to anticipate the needs of the members and enhance the Clearing Member experience
Conducts periodic Clearing Member service visits to inform members of enhancements and changes
Ensures adoption of mandatory initiatives and enhancements of Clearing Members by working with key Clearing Member stakeholders
Analyzes member performance and works to develop recommendations for improvement
Coordinates activities relating to on-boarding new Clearing Members, account changes and terminations. Includes coordinating orientations for new memberships and business expansions. May require travel on short notice
Responds frequently to day-to-day, routine Clearing Member inquiries received via phone or email and coordinates resolution with the appropriate department
Provides education to clients on navigation and end user interfaces. Assist with data transmissions and file specifications
Maintains and updates Clearing Member information in CRM system and other databases. Analyzes firm data and identifies trends
Participates in Clearing Member communication in times of system outages, processing delays and other crisis situations
Educates and trains Clearing Members regarding new and existing products, services or enhancements; coordinates roll out and training materials. This includes information memos, operations manuals, user guides and in person/online presentations
Acts as an advocate and internal representative for Clearing Members so their product and service needs are communicated internally as necessary ensuring that the Member’s needs are addressed
Previous options/financial industry background required. Minimum 3 years
Previous customer service experience in a financial services firm (preferred)
Excellent verbal communication and writing skills
Strong administration and organizational skills
Knowledge of Microsoft products
Knowledge of OCC’s systems and services preferred
BA/BS College Degree in Business OR the equivalent work experience/education in Finance/Financial Services

Account Representative Resume Examples & Samples

Successful sales experience is required, preferably in a laboratory environment or science field
Able to work independently to achieve goals
Hands on laboratory or research experience an asset

Key Account Representative Resume Examples & Samples

Monitors assigned account to ensure 100% compliance with customer requirements prior, during, and after service calls
Builds and maintains professional cross-functional relationships and with our customers (internal and external)
Communicates to customers via phone, e-mail, and website entries providing real-time visibility to order status. Obtain proper approvals for service calls prior to invoicing
Provides real-time assistance to technicians to adhere to customer requirements
Coordinates with Service Delivery Specialist in driving compliance with response time, return to service, customer approvals for estimates, and documentation in 3rd party portals
Works in SAP systems and external websites to ensure orders are accurate
Works with central services to ensure correct master data management
Review and revise customer requirements documentation
Assists Key Account Supervisor with any special projects/assignments as required
Ability to motivate others and drive results in a respectful yet assertive manner
Strong problem solving skills along with a high level of attention to detail
Technical aptitude learning many new database systems and websites quickly
Effective prioritization and time management skills with a demonstrated sense of urgency
Strong interpersonal skills. Ability to build and maintain relationships across different groups at all levels of the organization
Collaborative attitude as you will be working cross-functionally with many different teams
Bachelor’s degree or equivalent combination of education and experience (2 years of business management, sales or Ecolab experience = 2 years of post-secondary education)
4+ years experience in customer service, dispatch, and/or restaurant management
Ability to work different shifts and holidays as required
Proficient in Excel and SAP

Account Representative, Internal Applicants Resume Examples & Samples

EPIC - BAR reporting
Microsoft applications: PowerPoint
Must be able to work independently or in a group functioning in a multi-task and fast-paced environment, producing quality work and meeting deadlines
Demonstrated ability to accurately and efficiently work with a filing system
Work in a Microsoft environment, including Word, Excel and Outlook
If employed at Sutter Physician Services, must have approval of the BAR Manager and Director

Account Representative Resume Examples & Samples

4+ year at Sutter Physician Services or other Health Care facility in a business office setting
Must have training in the following EPIC classes
Charge Entry
Charge Correction
Must possess strong positive interpersonal, communication, presentation and organizational skills
If employed at Sutter Physician Services, must have recommendation from the immediate Supervisor,

Account Representative Resume Examples & Samples

One year working with medical insurance including HMO's, PPO;s, MediCal and Medicare, ICD-9's and CPT codes
1-3 years experience in accounts receivable or accounts payable
1-3 years experience in customer service
Analyze and research patient accounts
Understand basic accounting principles
Operate a personal computer for input and extraction of data
Work in a Microsoft environment including Word and Excel

Account Representative Resume Examples & Samples

Registration Denials
Patient Payments
Reimbursements (Eligibility, Benefits, Authorizations)
Billing Follow-Up
2+ years at Sutter Physician Services or other Health Care facility in a business office setting
Meet deadlines in a fast paced environment
Be detail oriented
Microsoft applications: Word, Excel
Ability to multi-task, produce quality work and meet deadlines in a fast paced environment

Junior Account Representative Resume Examples & Samples

Degree in Systems Engineering or similar (Electronic, Mechatronics)
Hunter Personality
Ambitious, Sales-driven personality
A lot experience in IT Sales
Good relationship with customers and brands
Good leadership
Experience in sales TI, data capture and solutions
Self Learner
1-3 years of solid experience in selling IT Solutions and hardware ( Preference Data Capture Equipment)

Account Representative Resume Examples & Samples

Recommends and executes policies and procedures to the supervisor to ensure the timely resolution of patient service and third party reimbursement issues to foster an environment of total customer responsiveness
Provides input to management obtained from various insurance companies, outside agencies and patients regarding reimbursement and customer service related issues
Recommends and executes changes to customer service programs in accordance with changes in insurance regulations from data obtained from various groups
Provides feedback to supervisor to assist the department liaison with various departments and physicians in regards to various issues including diagnosis coding. Complies and assists with the implementation of management reporting systems to ensure accurate and timely reporting of department goals and results
Assists with the development, implementation and execution of a quality control program for the timely and accurate resolution of patient and insurance inquiries
Knowledge of additional specialized function may be required such as third party payors, Medicare processing, hospital and physician billing and pricing, CPT4/ICD code application

Account Representative Resume Examples & Samples

Relentlessly and professionally navigate complex organizations
Conduct creative discovery to determine how Celent offerings can solve critical business problems
Communicate to both clients and the internal Celent team professionally and effectively
Organize our outreach and engagement in a way that communicates Celent’s value and builds lasting relationships
Maintain and coordinate interactions amongst several key accounts
Individually manage several smaller account relationships
Assist with marketing
Ability to arrange meetings with key senior client stakeholders
Revenue growth within key accounts and smaller ones as well
On time performance around various tasks
Assist in preparation of sales materials and projects
Track and retain sales reports
Create and process sales orders

Account Representative Resume Examples & Samples

Understanding of the assigned segment
O o Disease(s) state
Excellent communication skills and also be willing to travel as the need arises
Multitasking skills, time management, and ability to work in a fast paced environment are all a plus
LI-MR1

Specialty Account Representative Resume Examples & Samples

Attainment of sales quotas through successful sales presentations,
Outstanding communication skills internally and externally
Create, build and maintain relationships with physicians and key thought leaders
Develop new accounts and expand existing accounts across territory
Ensure cooperative and collaborative communication and execution between Clinical Specialists, Managed Markets personnel and Account Directors on shared accounts
BA/BS degree along with 6+ years of current pharmaceutical sales experience, including 2+ years of specialty pharmaceutical experience
Demonstrated persuasive skills and ability to influence decision makers
Proven sales success in Hematology/Oncology, Hospital and/or Nephrology strongly preferred
Existing relationships with Hematology/Oncology and hospital accounts within the territory preferred
Demonstrated knowledge and understanding of account based selling and experience selling an injectable (buy and bill) product is highly desired; general knowledge and understanding of reimbursement

Specialty Account Representative Resume Examples & Samples

Develop leads for new business in all area/channels of opportunity
Travel throughout assigned territory to call on hospitals, pharmacies and birth centers
Cultivate professional relationships with all types of obstetric caregivers
Proficient in current product, market and disease state knowledge across a complex product portfolio; includes knowledge of competing products and services
Achieve sales targets through efficient and effective sales cycle and territory management maintain sales base while closing new business in both new and existing accounts
Responsible for sales, marketing feedback, and customer satisfaction relative to sales activities
Represent Makena and CBR at local, regional, and national meetings and conventions as required
Plan and organize daily sales call activities to optimize the use of time and maximize the achievement of sales objectives
Ensure that all administrative tasks (i.e., training modules, expense reports, business plans, etc) are completed promptly and accurately
Five to seven plus years of related sales experience
Demonstrated cross-functional communication expertise
This position requires the ability to work independently with a high degree of professionalism
Must be able to travel within sales territory. Some travel outside of territory required periodically
Maintains a clean record with the Department of Motor Vehicles

Key Account Representative, PF Resume Examples & Samples

Set up and manage distributors to serve the newly developed key accounts, when necessary
Provide products training and sales training to KA distributors; enhance distributor capability
Develop and implement joint market development/ promotion programs with distributors to gain market shares for Eastman brands
At least 8 years of selling experience
Good oral and written English
Self-motivating and be able to work independently as well as a team
Computer literacy- Microsoft Words, Excel, Powerpoint

Account Representative, PF Resume Examples & Samples

Meet or exceed sales target through working with internal teams, distributors and dealers
Manage a sales territory with a sound territory management plan and account plan, that are in line with business strategy
Set up and/or optimize distributor/sub-distributor/dealer network in appointed areas in automotive industries
Engage customers (both direct and downstream) through in-person customer calls on existing and prospective customers. Document calls with quality reports. Drive deep customer insights
Drive key projects, especially in PDI( 4S ) channel, and support customer negotiation in automotive market to win the deals
Stabilize and boost retail business through enhanced engagement with dealership
Conduct market research & enhance brand awareness of Eastman window film products to improve demand in appointed areas
Monitor competitor landscape and give inputs to strengthening Eastman brands’ positioning
Support development and implement of sales/marketing strategy & plans in appointed areas
Provide sales training to regional distributors and dealers
Introduce new products (when available) to regional distributors and dealers
Seek opportunities to consistently learn and be trained
Continuously develop and improve selling techniques
Continuously develop skills in using the right tools to enhance business, management, and strategy development capability (e.g. TCP)
Accurate sales forecast
Deliver assigned regional / national projects per aligned / approved delivery output and timing with China PF management
Good knowledge and experience in automotive aftersales industry, especially in retail and PDI (4S )channels
At least 5 years of experience in developing, servicing and managing distributor and dealer network with a strong sales & marketing background
Good team player, energetic, performance driven, proactive and can-do attitude
Good oral & written English
Experience in automotive aftermarket is a plus
Computer literacy – Microsoft Words, Excel, PowerPoint

Account Representative Resume Examples & Samples

Performs cash application, data entry, and unit support functions and/or correspondences
Executes policies and procedures to ensure the timely resolution of the patient service and third party reimbursement issues to foster an environment of total customer service responsiveness
Executes changes to customer service programs in accordance with changes in insurance regulations from data obtained from various groups
Complies and assists with the implementation of management reporting systems to ensure accurate and timely reporting of department goals and results
Assists with the development, implementation and execution of quality control programs for timely and accurate resolution of patient and insurance inquiries
Minimum one year of experience in cash application, banking, finance or medical is required
An Associate's degree may offset the experience requirement. Excellent verbal and written communication skills

Pro Account Representative Resume Examples & Samples

60% Drive incremental sales growth by cultivating business relationships with assigned customer portfolio. Establish effective partnerships with assigned customers by completing a minimum of 10 sales call appointments per week
10% Utilize internal Pro Desk Associates and external sources to prospect for new business by conducting job site visits and local related community events
10% Complete District store walks and provide ongoing feedback on Pro products/services gaps
10% Utilize SalesForce.com to plan future sales call activity and manage ongoing customer communications
The knowledge, skills, and abilities typically acquired through the completion of a high school diploma and/or G.E.D
Must pass the Drug Test
Be able to work a flexible schedule
Bilingual-Spanish Preferred
Successful professional growth in a high paced retail environment
Computer literacy with Internet Explorer and MS Office programs
Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization; Ability to leverage relationships to accomplish sales and profitability goals
Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit and performance requirements. Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately
Strong leadership and negotiation skills; ability to persuade or influence others
Excellent communication skills; verbal, written and able to communicate globally

Account Representative Resume Examples & Samples

Minimum 4 years software inside sales experience
Proven track record of quota and goal achievement
Ability to provide high degree of account management and control
Strong interpersonal, written, and verbal communication skills
Ability to excel in a team-oriented atmosphere
Domain-specific knowledge of large corporate IT environments, including basic understanding of client/server computing, networking and security

Account Representative Resume Examples & Samples

Provide the highest level of internal and external customer service
Manage customer relationships and develop growth strategies for assigned accounts
Develop calling plans to cover all assigned accounts
Monitor branch volume and calling activity and take necessary actions to achieve account volume goals
Execute and lead implementation of Genworth products and initiatives
Identify and communicate new opportunities to provide solutions to customer needs
Maintain strong relationships with local Flow and Onsite Operations teams
Utilize Sales tools to log call activity and track territory New Insurance Written volume
0-2 years experience in a sales role
College degree
Proven ability to meet and exceed high volume production goals and fulfillment
High impact presentation and communication skills
Proficiency in Word, Excel and PowerPoint
Ability to work flexible hours with occasional overnight travel
Mortgage Banking, Mortgage Insurance or Financial Services industry experience

Student Account Representative Resume Examples & Samples

Experience in working in a high volume customer service
Experience in accounts receivable environment
Experience in reconciling accounts
Experience in using Microsoft Office applications (Excel, Word, Outlook)
Experience in preparing reports
Evidence of effective verbal and written communication skills and attention to detail

Account Representative Resume Examples & Samples

New sales activities include the management of prospecting, qualifying, closing and follow up on implementations associated with new product and service sales
The work environment is a high energy inside sales floor with a focus on culture and celebrating our successes together
Four-year college degree in business or equivalent work experience
Ability to identify, qualify and prioritize prospects
Ability to present products and solutions via phone and web demos
Ability to assess a situation and quickly formulate the correct solution
Sales experience with a software solution highly preferred
Computer software skills with Microsoft Outlook, Excel, Word, and PowerPoint
Familiar with Chrome, Firefox, and/or Internet Explorer
Any certifications with Real Estate/Property Manager associations such as NARPM, IREM, or NAA is a plus
Contact management software experience with Salesforce.com is a plus
Industry meetings with industry associations and Trade Shows may be required on rare occasion. These meetings are mandatory and may occur on evenings and weekends
This person will be a self-motivated, hard working, detail-oriented individual with punctual follow-up with clients on daily activities

Account Representative Resume Examples & Samples

Customer communication interface with Honda purchasing and engineering
Research customer needs and make proactive proposal for new products/technology & improvements on current programs
Coordinate internal communication include global team to achieve the above
Receiving RFQ from customer and run internal quote activity and prepare quote to customer
Make necessary action for customer requests to maintain current business

Account Representative Resume Examples & Samples

1+ year in business office, customer service experience
This position generally requires 1+ years of the following
Medical claims billing experience
Experience in denials and appeals
Work in a Microsoft environment, including Outlook

Account Representative Resume Examples & Samples

Bachelor's Degree or higher from an accredited university
Minimum of three (3) years of Distribution Sales experience
Experience in Jan-San sales is preferred
Fluency in Spanish is preferred
Experience with selling product bundle solutions, understanding of Distribution, contracts and Distribution Management is desired

Account Representative Resume Examples & Samples

Demonstrable experience in one or more of the following: customer support, account management, marketing
Experience in using reporting and analysis tools such as Excel
Entrepreneurial spirit and proven program administration skills – this includes organization, managing details, keeping multiple tasks/projects on track, using time well, and doing whatever it takes to deliver reliable results
Demonstrated success working in a team environment on multiple projects with changing priorities
4+ years of Supply Chain experience is preferred
Aptitude for technology, able to learn new tools quickly
4+ years of Retail, Consumer Packaged Goods, or E-Commerce experience is preferred
Strong structured thinking and problem solving ability

Account Representative Resume Examples & Samples

Develop a territory customer acquisition and account management plan
Report on prospect acquisition pipeline and customer spend adoption
Meet or exceed targets for customer acquisition, initial growth and transition
Initiate prospecting and lead generation activities
Educate and network with key prospect and customer contacts
Converse with senior customer stakeholders
Configure and enable customer accounts to help drive and accelerate spend adoption
Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams
Drive customer satisfaction
Work closely with marketing, merchandising, business development, customer service and other key internal Amazon stakeholders
3+ years B2B sales experience, strong track record of performance
Active listener and effective communicator
Ability to prioritize and demonstrate relentless discipline in achieving goals
Proven ability to influence others
Strong ownership, bias for action and willingness to role-up your sleeves
Expert use of MS Office Suite, CRMs (e.g. Salesforce.com) and other systems
Enterprise sales experience
Specific success selling into companies >$250MM revenue
Demonstrated ability to cultivate relationships at the Director/VP/C-levels
Knowledge of procurement and source to pay methods at medium and large businesses

Account Representative Resume Examples & Samples

Assisting customers with Registration and presenting registered customers with Amazon Business account tours
Meet or exceed targets for customer acquisition and customer spend adoption
Educating and networking with key prospect and customer contacts
1-2+ years inside sales experience, B2B industry preferred

Account Representative Resume Examples & Samples

Identify, qualify, and engage with prospective sellers for the Amazon B2B marketplace platform
Create and articulate compelling value propositions around selling to business customers on Amazon
Prospect and close business to achieve quarterly goals for quantity and quality of sellers recruited
Analyze customer data and make recommendations in order to maximize the potential of the assigned territory. Execute successfully on the recommended plan
Understand and utilize CRM tools such as Salesforce.com to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly goals
Assist internal partners to drive change, remove roadblocks, and close business
Manage additional projects while maintaining current book of business, such as mentorship, competitive analysis, and sales analysis as needed
BA/BS degree or equivalent experience including 4+ years of sales experience in eCommerce, retail technology, SaaS, or software industries
At least 3 years of business-to-business selling experience
Experience prospecting, qualifying, and cold-calling companies
Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach
Sound business judgment, proven ability to influence others
Strong analytical skills including Microsoft Excel
Superior communication and presentation skills

Account Representative Resume Examples & Samples

New customer planning by cold calling
Up and cross management on existing customer base
Collaborate with Channel, Marketing, Business Development and other functions on key initiatives in assigned territory
Technical sales experience
Self-starter with highly developed interpersonal skills, decisive and result oriented
Experience in cloud sales

Account Representative Resume Examples & Samples

Identify, qualify, and engage with prospective sellers for the Amazon Business Marketplace
Utilize CRM tools such as Salesforce.com to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly goals
Always does what is right for the customer; relentlessly customer-focused

Account Representative Resume Examples & Samples

More than 2 years of experience working in a medical claims billing environment handling insurance denials/appeals
Previous experience with the Epic billing platform
1 plus years working utilizing Lean Methodology

Account Representative Resume Examples & Samples

Generating new sales and add-on sales revenue within a given territory and/or named account listing
The work environment will be mainly in-office via phone and web-demonstration, with occasional travel for sales meetings and trade shows
2+ years of B2B (business to business) sales experience
Experience making high-volume calls to current and potential customers
Ability to present products and solutions to large groups
Ability to effectively and efficiently manage a geographic territory on an on-going basis
Computer software skills with Microsoft Excel, Word, Internet Explorer and PowerPoint
Any certifications with Real Estate associations such as IREM or NAA is desired
Industry meetings with industry associations and Trade Shows will also be required. These meetings are mandatory and may occur on evenings and weekends
This person will be a self-motivated, hard-working, detail-oriented individual with punctual follow-up with clients on daily activities
This individual needs to be a self-starter that is motivated by resolving client issues and selling solutions in order to collect commission income
Occasional travel may be required, including overnight and some weekend travel

Account Representative Resume Examples & Samples

New sales activities include the management of prospecting, qualifying, closing, and follow up on implementations associated with new product and service sales
The work environment will be split equally between telephone work with clients in the office and outside fieldwork at client locations
Attend industry meetings with industry associations and Trade Shows, meetings are mandatory and may occur on evenings and weekends
Sales experience with a software solution required
Minimum of 7 years of formal field sales work experience with a record of exceeding assigned quotas
Industry meetings with industry associations and trade shows will be required. These meetings are mandatory and may occur on evenings and weekends
Position requires extensive field activities including overnight and some weekend travel

Account Representative Resume Examples & Samples

Establishes and maintains customer contacts and is the primary liaison for GM accounts receivable, tooling recovery, and prototypes
Commercial support of the customer serial projects, incl. modifications
Perform contract reviews according to valid process instruction
Provide support to Account Managers (i.e completion of 1804, 1810, change management)
Responsible to ensure GM Production Price Tracking Files (by commodity) and raw material deal rate database is updated and distributed monthly or as needed
Core Competencies
Good analytical, verbal and written communication skills
Automotive industry experience in a sales/customer coordination role preferred
Ability to work with a wide variety of individuals within and across the organizational at all levels; internally and externally
Team player as part of a local and global sales team
Ability to be detailed oriented as required
Must be able to perform under stressful conditions and meet immediate or short-lead time deadlines
Ability to juggle competing demands and adapt to different situations
Working knowledge of Windows software (Word, Excel)

Account Representative Resume Examples & Samples

Driving the creative communication strategy based upon insights in to internal and external customer expectations and goals
Developing strategic relationships with key stakeholders and partnering closely with the Project Manager to gain buy-in, approvals and ensure project timeline deadlines are met
Maintaining communication between business units and Marketing Services teams for divisional consistency
Working collaboratively with the internal Marketing Services team members and subject matter experts to develop messaging, design, and produce high-quality interactive print and digital collateral
Gain a working knowledge of a variety of MPD’s markets, concepts, practices, and procedures
Draw on extensive experience and judgment to plan and accomplish goals, delivering efficient and effective service to customers
Collaborate with the internal team to maximize effectiveness and contributions to the consistent improvement of marketing capabilities, recognizing strengths and opportunities within the team
Minimum of 3 years’ experience as an account representative or equivalent
Highly effective communication skills, written and verbal
Advertising agency account representative experience or experience in device or pharmaceutical company as an account representative

Account Representative Resume Examples & Samples

Promote AWS services in a defined territory or industry vertical
Propose and execute against a comprehensive account/territory plan
Maintain a robust projects pipeline
Contribute to positive customer experience
The right person will possess significant French market account management experience in the IT industry
Strong presentation skills and the ability to articulate complex concepts to cross functional audiences

Account Representative Resume Examples & Samples

New sales activities include the management of prospecting, qualifying, closing
Follow up on implementations associated with new product and service sales
Research, identify, and tenaciously generate new opportunities weekly
Methodically qualify, build, and manage an accurate sales funnel
Strategically attack a regional territory to close new business and grow existing accounts
Sell our solutions with a consultative approach in a high energy environment
Must have the ability to create the ROI for your prospects
Maintain a high volume of activity including outbound calls, emails, & social selling
Skillfully deliver web based presentations while partnering with our Sales Engineers
Comfortably sell to VP & C-Suite executives, navigating through multiple decision makers in large complex organizations
Consistently outperform your quarterly and annual sales quota
Thrive on change while remaining highly organized, optimistic, and coachable
Four-year college degree in business or 4 years relevant work experience in sales
Minimum of 4 years of formal field sales or inside sales work experience with a record of exceeding assigned quotas
Strong track record of proven achievement selling software products or services required
Previous experience with value-based selling approach/ consultative
Technically savvy with Microsoft Office Suite
Any certifications with Real Estate associations such as IREM or NAA is highly desired
Industry meetings with industry associations and trade shows will be required. (these may occur on evenings and weekends)
Self-motivated, hard-working, detail-oriented individual with punctual follow-up with clients on daily activities
Position requires field activities including some overnight and weekend travel (up to 40%)

Account Representative Resume Examples & Samples

Minimum four (4) years sales experience in Industrial or Automotive industries
Experience with Data processing/analysis using Excel
Travel up to 40% of the time
Automotive/Tier 1 Selling Experience
Demonstrated efficiencies in analytical problem solving and product demonstrations
Must be self-motivated and very comfortable working in automotive environments and solving problems quickly
Experience working in automotive purchasing environments
Technical background, preferably with experience in abrasives, adhesives, interior /exterior attachment and film installation
Ability to work independently to deliver sales results, yet confident enough to work within a highly matrixed organization
Strong communication skills, oral and written, in English
Bilingual speaking capability in Spanish and English

Account Representative Resume Examples & Samples

2+ year at Sutter Physician Services or other Health Care facility in a business office setting
Must have training in the following IDX classes
BAR Registration
BAR Payment Posting
BAR Inquiry

Account Representative Resume Examples & Samples

Develop and execute against a comprehensive territory plan
Develop long-term strategic relationships with key accounts
Develop and execute marketing and awareness programs, events, etc
Expect moderate travel
Significant account management or business development experience in IT
Direct field experience in working with mid market or enterprise accounts
BA/BSc degree required
Strong verbal and written communications skills
Fluent in English and Dutch
Extensive customer network throughout the Netherlands is a plus

Account Representative Resume Examples & Samples

Identify, qualify, and acquire new sellers, as well as grow seller commitment to Selling on Amazon Business
Analyze customer data and make recommendations in order to maximize their selling potential on Amazon Business. Execute successfully on the plan recommended
Develop a clear understanding of the Selling on Amazon Business features and develop the ability to articulate compelling value propositions around Selling on Amazon Business
Prospect and close business to achieve quarterly goals on the quantity and quality of Amazon Business seller launches, including Selling Feature attach rates
Track metrics for measuring the success and quality of the sellers you launch onto Amazon Business. Use these metrics to guide your work and uncover hidden areas of opportunity to help achieve goals
Prepare and deliver business reviews regarding progress and state of health for your portfolio of accounts
Understand and utilize Salesforce.com CRM tools to track all pertinent account information and sales progress
Develop a thorough understanding of the B2B e-commerce industry and competitive environment
Prioritize and complete additional projects that fall out of the scope of day to day activities while continuing to achieve sales goals
Partner with marketing and product teams to drive change, remove roadblocks and grow the business
BA/BS degree or equivalent experience including 4+ years of sales or account management experience in eCommerce, retail technology, SaaS, or software industries
Experience using analysis to gather data for the purpose of making business decisions
Superior written and verbal communication skills in a business setting
Vertically focused industry experience, particularly in business-relevant/B2B dominant categories

Account Representative Resume Examples & Samples

Perform services, as dictated by customer requirements
Increase sales and profit margin within territory
Establish professional relationships with key personnel in customer accounts
Create and present effective proposals to current and prospective customers
Communicate the ChemTreat value proposition to the customer base
Troubleshoot technical and site-specific process issues and take corrective actions
Effectively audit key unit operations
Entertain customers and prospects
Self-motivated with a strategic mindset
Required ability to identify issues and develop practical solutions
Background or learning potential
Relevant background that enables the understanding and/or learning, and gradual expertise, of technical water treatment applications and solutions
Bachelors of Science; Engineering or technical degree preferred
0-5 years of experience in water treatment, chemical or hydrocarbon industries

Account Representative Resume Examples & Samples

Business Acumen: Able to focus on delivering services in a way that enhances / maximizes profitability; ensure that team delivers service in a way that brings out the organization's value and competitive advantage; educate team on important developments within the organization; discuss relevant industry developments with team
Entrepreneurial Drive for Results: The ability to find creative solutions and generate results in a dynamic market environment. Need to have a strong sense of urgency and the ability to infuse that in others
Influencing & Communication Skills: Keen listening, open-mindedness, and strong interpersonal skills so that necessary alliances with internal & external groups can be forged and developed quickly. Comfortable communicating both formally and informally with senior executives and communicate openly and equitably with peers & subordinates throughout Magna Exteriors & customer organizations
Technical / Functional Understanding: Able to serve as a source of technical / functional issues & perspective to others; demonstrate a breadth of technical/functional knowledge outside of core specialty; provide others with opportunities for technical growth; develop the technical competence of others as a way to achieve results; hold people accountable for technical excellence

Regional Account Representative Resume Examples & Samples

Call on target, current and prospective customers in order to generate sales, improve market share, and increase income for MWI
Expectation of 50 calls per day inbound and/or outbound to assigned customers
Will maintain 20 orders per day on the internet counts
Utilize the computer as a sales aid and be competent in the use of Outlook, Internet, company Intranet sources
Will focus on MWI Financial Drivers including Abaxis, BIVI, Ceva, Elanco, Merck
Seek to understand the needs of the veterinarian and clinic and, in turn, select products and services to satisfy those needs
Establish appropriate relationships with veterinarians and clinic staff
Review and utilize sales analysis and top supplier reports in pre and post call planning
Stay current and demonstrate competency on the full line of products, promotions and services offered to our customers
Establish a strong working relationship and support for key manufacturing territory managers
Detail and articulate features and benefits regarding new products and promotions for customers
Meet sales goals and budget numbers by territory and manufacturer. Assists with regional goals to close out quarterly promotions
Act as a resource to the customer with topics like inventory management, equipment and products, etc
Act as point person for customers on nearly all dealings with the company; work with MWI inside personnel to ensure customer issues are resolved
Work closely with key vendors and Product Specialists
Comply with other requests from MWI Regional Managers and leadership
Participate in conference calls and meetings as requested
An Associate degree and one to three years of inside or outside animal health sales experience or an equivalent combination of education and experience are preferred
Strong sales experience is required
Excellent computer, interpersonal, presentation, and organizational skills and a proven ability to sell are required
Must have the ability to establish a separate home office

Key Account Representative Resume Examples & Samples

To represent the assigned account (s) internally as an ambassador towards all functions and vice versa and help manage all interfaces
University Degree or High School
Fluent in English and local language
IT (Outlook, Word, Excel, PowerPoint)

Account Representative Resume Examples & Samples

Efficiently enters, revises and releases orders for processing. Provides order entry support for other team members when appropriate
Provides product specification information and product availability to assist customers with order selection and customer requirements
Provides accurate, effective, and timely communication with all business partners to communicate resolution and/or plan of action
Acts as support and resource for day-to-day activities within the department
Analyzes, reviews, and processes requests for return authorizations and credits. Ensures accurate invoicing for all PO’s
Efficient handling of all customer issues to meet departmental goals. Interacts with external and internal customers related to the final on-time delivery of orders
Demonstrates professional phone etiquette with internal and external customers. Logs into the phone queue and supports the department by answering inbound customer calls
Demonstrates clear, effective, and thorough email communication with internal and external customers. E-mails reflect proper business email etiquette and avoid the use of internal jargon
1-3 years
Working knowledge of core SAP functionality
Strong computer skills (Excel, Word, Internet)
Working knowledge of basic Cognos reporting
Excellent organizational skills with the ability to prioritize work and multitask
Excellent telephone communication skills
Works productively without supervision
Must display a mastery of intermediate Customer Service skills

Account Representative Resume Examples & Samples

Minimum of five (5) years of sales experience in a business-to-business, large/strategic customer segment which included marketing, promotions, and sales principles and techniques; in store product placement, basic inventory and financial records; managed by industry appropriate key performance indicators (KPIs)
Working knowledge of Microsoft Office programs, CRM Software, and an understanding of search criteria for Internet and Intranet web sites
Possession of a valid Washington State Driver's License, acceptable driving record
Demonstrated experience and competency in
Developing, implementing, and evaluating advertising, merchandising, and sales promotion programs; Influence retailers to increase sales and try new promotional programs
Training and instructing personnel involved with selling products
Work independently to accomplish objectives while working successfully within a larger team oriented environment
Creating professional grade written materials and communications
Creating, monitoring and evaluation of performance using Key Performance Indicators (KPI)
An Bachelor's Degree or higher in Sales, Accounting, Marketing, Advertising, Communication, Economics or Business Administration
Two (2) years' experience managing product/service sales through retail dealers (e.g. sales agents VS direct to consumer)
Two (2) years' experience with planning, policy analysis, coordination and consultation with a variety of public and private agencies, organizations, and/or levels of government
Active hunter and/ or angler
A cover letter of no more than two (2) pages in length, describing how you meet the qualifications of this position (generic cover letters will not be accepted)
A current resume (please make it succinct)
Three (3) professional references (personal references do not count as professional references)

Account Representative Resume Examples & Samples

Analyze customer data and make recommendations in order to maximize the potential of the assigned territory. Execute successfully on the plan recommended
Prospect and close business to achieve quarterly quota targets for both the quantity and quality of sellers recruited
Create and articulate compelling value propositions around the Selling on Amazon product
Develop a clear understanding of the Selling on Amazon products along with the features and functionalities
3 to 5 years of successful enterprise-class sales experience, preferably in the eCommerce, retail technology, SaaS, or software industries
Extensive experience in cold calling, prospecting and qualifying companies
BA/BS degree preferred

Account Representative Resume Examples & Samples

Bachelor’s degree or certificate of completion of studies
2 - 3+ years of enterprise class sales experience
Work experience preferably in the eCommerce, on-line advertising, retail technology, or software industries

Account Representative Resume Examples & Samples

In partnership with Account Manager, develops ongoing customer relationships
Provides full range of services to assigned accounts, including customer service, training and providing solutions to customer problems
Act as liaison to other internal and external entities
Provides support to higher level Account Managers
Create sales opportunities
Gathers data and provides information to answer questions and respond to inquiries
Bachelor’s degree or equivalent combination of education and experience
0-2 years related experience
Excellent verbal communication
Strong organizational skill

Inside Account Representative Resume Examples & Samples

Performs sales order processing, promotional requests, and sales quotes
Report creation, data entry, email follow up, database management and order tracking
Manages routine sales calls within an established customer base to quote prices and place orders for product and services to ensure daily and quarterly sales goals are met
Answers customer questions on pricing, availability information on products, and any shipping or service issues related to placed orders
Handles issue resolution such as shipping / stock, promotional adjustments
Maintains daily transactional engagement with the customer and internal partners
Represents Tech Data professionally in daily interface with business partners/customers
Meets attendance & punctuality standards
Able to build solid, effective working relationships with others
Able to constructively work under stress and pressure when faced with high workloads and deadlines
Able to respond to incoming calls and greet public in a friendly and courteous manner
Able to adjust readily to change and adapt as needed
Able to be immobile for long extended periods
Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at a basic level
Able to maintain a positive attitude in the face of criticism, rejection, or failure
2 year degree; or HS diploma/GED plus 1 years relevant experience
Current affiliation within a sales organization/class preferred
Bachelor's Degree within a business or IT discipline preferred

Account Representative Resume Examples & Samples

Three-year college diploma or the academic equivalent in a related field and three years of relevant experience
Knowledge of real estate financing, bridge financing and mortgage loans
Knowledge of legal documentation used in the real estate field
Knowledge of Word and Excel
Knowledge of the LIS, ML, ICOP and ACBS applications
English (spoken and written)

Account Representative Resume Examples & Samples

Maintain relationship with existing Dealers through telemarketing, email solicitation, order procurement, best in class customer service and lease consulting
Solicit new CFS leasing relationships in the Independent Dealer channel and grow market share within assigned territory
Use persuasion skills with Independent Dealers to secure potential Customers to purchase Canon products and lease those products with Canon Financial Services Inc
Provide product, promotion, and general lease sales training to the Independent Dealer base on an ongoing basis to strengthen Canon product sales
Understand products and pricing offered by competition and update management on any market conditions that could impact Canon sales or market share
Document all transactions by ensuring accurate application entry and providing detailed follow up on all transactions
Maintain Salesforce database through activity history and sales coding
Take ownership of all Dealer or Customer requests while escalating to department management as needed
Communicate credit decisions to Dealers & Customers when appropriate
Collaborate with various departments within CFS and Canon USA as necessary
Maintain a high level of service and technical knowledge
Basic knowledge of Cost per Copy program and basic financial calculator comprehension
College degree and strong relationship management skills in the leasing industry
Team player with high energy, positive outlook and professional demeanor who takes initiative
Basic comprehension of programs utilized in leasing industry
Basic comprehension of credit concepts
Strong math aptitude with communication and presentation skills – both written and verbal
Travel with management or senior associate as required
Strong computer skills (preferably Rapport & Infolease)
Equipment leasing experience preferred

Inside Account Representative Resume Examples & Samples

Drive business across multiple therapy lines by articulating Accredo’s programs and services. Maintains existing accounts and prospects for new accounts within a specified geographical territory to grow business by achieving assigned goals/quotas. Makes a minimum of 30 outbound calls per day. Travel to territory may also be required
Responsible for managing day to day activities within assigned territory, including: Working cross functionally with internal partners and stakeholders (i.e. Ops, pharma, payer), fostering and developing manufacturer relationships, and interfacing with clients/payer, if necessary
Attending trade shows, conferences, seminars, and on/ off site meetings applicable to territory or business need
Responsible for assisting in creating territory strategies, account planning, budget planning, and other projects assigned by management
Bachelor’s degree and/or equivalent work experience
Knowledge of the health care and PBM industry and its products and services; Ability to work cross functionally to resolve client issues; Strong focus on customer service; Ability to manage timelines and meet tight client deadlines

Account Representative Resume Examples & Samples

Achieve assigned territory budget and business plan by maintaining current Akzo accounts and selling new accounts
Have a professional understanding of the features and benefits of all Akzo products & services and able to communicate them to customers and prospects
Evaluate customer needs & goals by utilizing a Mutual Action Plan on an annual basis
Coordinate the involvement of Technical, Services, and Strategic Sales to support the Mutual Action Plans of customers. Essentially, coordinate the appropriate team and resources necessary to satisfy customer needs
Educate and develop jobber staff and customers on the proper and effective use of Akzo products
Continually develop multiple relationships with customers and promote development of other Akzo staff relationships with customers (3x3 Relationships)
Manage expense budgets, company assets & equipment to maximize the use of company resources
Complete all training and reports on a timely basis
Adhere to all Akzo health and safety policies at all times in daily activities
Treat all Akzo team members with professional respect and consideration at all times
Minimum High School Diploma with related successful 3-year sales experience
Bachelor's degree from a four- year college preferred
Must be able to pass background screening and have a good driving record
Technical knowledge of coatings applications and interest in the auto body industry required
LI-KL

100

Account Representative Resume Examples & Samples

Answers patient inquiries concerning billing and insurance coverage
Determines the accuracy of questionable charges on patient accounts and makes the appropriate adjustments
Determines and processes all adjustments to HMO and PPO accounts. Assists in expediting payment from the HMO and collects all portions due from the hospital
Tracks all Medicare accounts and collects the patient’s portion after discharge
Two (2) to three (3) years of experience with Home Health collection policies and procedures
Knowledge of the appeals process and procedures for the Court of Claims and Bankruptcy Court is necessary in order to monitor Public Aid billed accounts
Completion of high school or its equivalent
Knowledge of patient and hospital legal rights is necessary in order to limit hospital exposure to litigation and ensure proper collections postures
The analytical ability necessary to determine the accuracy of charges, adjustments and proper collection procedures
The negotiation skills necessary to deal with and handle conflict with irate patients and/or their families, doctors, attorneys, third party reimbursers, collection agencies and the courts in order to expedite collection payments
The ability to effectively organize and prioritize work assignments
Ability to interpret complex Managed Care Contracts and apply the information with understanding of the financial consequences in follow up with payors
Ability to operate in an electronic claims processing environment which entails accessing multiple systems for entry, update and retrieval of date

101

Account Representative Resume Examples & Samples

Responsible for revenue growth for HOY newspaper, digital and event marketing
Responsible for scheduling appointments, meeting existing and potential customers
Generate and develop new incremental businesses through cold calling
Responsible for resolving account issues related to billing, payment, etc
Design professional presentations and proposals
Use marketing data to maximize sales effectiveness and efficiency
Continuously update all customers on HOY product modifications, changes, and enhancements
Prepare reports for sales and marketing and maintaining expense accounts
Performing updates and maintenance of accounts in CRM
Maintain a high level professionalism, diplomacy, sensitivity, and tact to portray HOY in a positive manner
Have a deep understanding of internet, Social Media and other digital platforms, trends, fads and industry news
Understand how to apply knowledge of industry and products as they relate to customer need-solution based sales approach
Assist the digital team with ad inventory management and monitor online campaign performance, making adjustments and communicating with media consultants and customers as needed
Have expert consultative sales skills and the ability to convey highly complex digital/technical concepts
Execute and manage day to day digital campaign operations, including coordination with editorial, marketing, video and graphic design teams
Sells multi-platform solutions that incorporate print, digital, mobile, video, OOH, event and experiential
Education and/or experience equivalent to a Bachelor's degree from an accredited college
Four to Six years of sales experience preferred
Demonstrated consistent year to year sales success (meeting and exceeding goals, awards/achievements, company recognition, etc..)
Demonstrated Digital sales success and proficiency
Knowledgeable of the Hispanic Market and / or previous media or sales experience a plus
English & Spanish proficiency preferred

102

Account Representative Resume Examples & Samples

Addresses customer's operational and environmental objectives, needs and requirements. Recommends solutions and links customer objectives to total value solution and competitive advantage. Differentiates Johnson Controls services and products from competitors by applying creativity, ingenuity, and innovation in a value added sales approach
Positively and credibly influences BE strategies with owners. Frequently creates competitive, high quality and timely estimates, proposals, and cost/benefit analysis. Effectively writes, and presents proposals. Negotiates value, addresses resistance and closes the sale. Differentiates Johnson Controls as a total building environment supplier
Utilizes applicable sales tools effectively to plan and document progress as well as increase business opportunity in accounts. Leverages Johnson Controls sales process to close sales quickly. Manages the high activity of the pipeline in the managed system with a focus on sales phase, close date, and probability of a close as well as other pertinent information
Acts as the customer’s advocate in interactions with Johnson Controls to ensure the customer obtains the best value from Johnson Controls offerings. Sets appropriate customer expectations on Johnson Controls offerings. Participates in final project inspection. Ensures that the customer is trained and oriented to system operation and the value of services delivered
Actively establishes a “mentee” relationship with a Sr Account Executive within the branch to assist with their development as a professional BE sales person, with the goal of enhancing his or her productivity

103

Key Account Representative Resume Examples & Samples

Organizing, planning and managing the daily number of expected visits
Approaching for new customers, new opportunities
Liaising with the doctors who work in the accounts in his area who belong to the prescribed target group and with the partners who play a part in realizing the sales objectives (e.g. opinion leader, pharmacies, nurses)
Organizing events, representing the company at congresses
Classifying customers into accounts, organizing activities knowing the customer’s role within the account while relying on it
Knowing the market and the activities of the competitors, forwarding information to the managers
Knowledge of the product, therapeutic area and technical literature
Active participation in the cycle and sales meetings
Acquired university degree from Faculty of Medicine or Pharmacy
Prior sales experience of minimum 2-3 years is required
Previous experience in Hematology/Oncology is considered as a plus
Intermediate level of English, native level of Hungarian
Very good computer skills (Microsoft Office: Excel, Power Point, Word)
Valid driving license
Innovative and pro-active approach, analytical thinking
Ability to develop and maintain professional relationships in the assigned market

104

Account Representative Resume Examples & Samples

Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals
Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements
Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program
Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity

105

Account Representative Resume Examples & Samples

Tracks call-related information for auditing and reporting purposes
High School Diploma or GED required; college degree preferred
Conversational, patient and confident, with a positive attitude

106

Account Representative Resume Examples & Samples

Develop a thorough understanding of the e-commerce industry and competitive environment including knowledge of competitive product offerings
Analyze customer data and make recommendations in order to maximize the potential of the assigned territory
English and Spanish written and verbal skills
5+ years of experience in roles such as Account Management, Sales, Retail Buyer/Associate buyer, In-stock planner/allocator, Finance/analyst roles, Marketing/merchandising roles, Product management roles or Project management roles
Master’s Degree preferred
Work experience preferably in the eCommerce, on-line advertising, retail technology, or IT industries
History of exceeding targets using a consultative, solutions-focused approach

107

Account Representative Resume Examples & Samples

Day-to-day client contacts are generally mid- or lower-level client staff and contact with clients
Markets new and renewal accounts according to company procedures
Evaluates all proposals to include in spreadsheets
May provide guidance and direction to Customer Service Reps or administrative support

108

Account Representative Resume Examples & Samples

Manage existing refinery process chemical business for a specified geographic area
Identify and close new sales growth opportunities
Oversee activities of sales personnel
Interfaces across the internal organization
Builds strong relationships with key customers
Bachelor's Degree in Engineering, Chemistry, or Biology
5+ years of experience in related field
Expertise in sales and marketing
Fundamental knowledge of commercial and contract language
Degree in engineering, physics, or chemistry preferred
Candidates with 5+ years of field experience working in a refinery
Strong at building customer relationships
Experience with sales and services of desalters, overhead corrosion and fuel additive programs

109

Account Representative Resume Examples & Samples

Support and manage existing applications and services
Develop and implement sales and strategy plans
Perform testing and submit reports to customers
Maintain a chemical inventory for the customer
Transfer chemical in customer account
4 Year Technical degree
2 + years heavy industrial experience
Ability to work within a multi-functional team at one geographical location
Proficient with the following computer software -Excel, Word, Power Point
Chemical Engineering Degree
Refinery experience
Refinery crude unit process understanding/experience
Finished Fuel Additives
Desalting
Corrosion
Fouling

110

Account Representative Resume Examples & Samples

Work safely and within customer and Baker Hughes safety guidelines
Generate and interpret data
Service and communicate program performance vs. KPI
Confirm contract employees meet safety requirements by meeting deliveries
Perform necessary lab testing to support applications
Read corrosion monitoring equipment
Attend and participate in customer meetings
Develop relationships with customer Engineers and Managers
BS in Chemical Engineering or Chemistry preferred
2 years of Industry Experience
TWIC will be required
Excel, Word and PowerPoint
Must be able to work in refinery unit conditions

111

Account Representative Resume Examples & Samples

Visits offices of customers to promote the sales of products
Informs customers of supply and price trends
Keeps informed on new products and on general information of interest to customers
Arranges delivery dates for customers
Assists in training of new Salesmen
Prepares sales reports, assist forecasts and special reports
Supports the Company sales efforts by calling on major customers
Makes collection calls as required
Observe safety regulations, wear all required safety equipment, encourage safe working practices, correct obvious hazards immediately or reports them to supervisors

112

Account Representative Resume Examples & Samples

Utilizing proven sales methods to prospect and identify new clients
Building a book of business through outbound phone sales (cold calls)
Communicating Thomson Reuters value proposition to key decision makers within the client organisation
Developing, maintaining, and leveraging strong relationships with tax firms to grow existing sales
Managing your time effectively to achieve monthly sales goals and metrics
Planning daily and weekly activities in order to achieve sales goals and metrics
Preparing quotes, demos and tradeshows as necessary
(Ideally)Min of 2 + years of experience selling technical products, preferably with a proven track record in prospecting, qualifying, and closing accounts via phone
Experience selling software is highly desired
Strong proficiency in English & French writing and verbal communication skills
High energy, self-motivated, enthusiastic, ambitious, goal-oriented, and success driven
Strong negotiation, organizational, and presentation skills
Recent college/university graduates with an interest in sales are also encouraged to apply

113

Account Representative Resume Examples & Samples

Bachelor's degree in marketing, sales, communications or equivalent combination of related education and experience required
Minimum one year related experience required
Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred
Good organizational skills and the ability to handle multiple priorities effectively are required
Excellent oral and written communications skills, including training and presentation skills is required
A current valid driver's license and good driving record is required

114

Account Representative Resume Examples & Samples

Identify, qualify, acquire and grow seller commitment to Selling on Amazon programs
Understand and utilize the right tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly quota goals
3 to 5 years of successful enterprise-class sales experience, preferably in the e-commerce retail, or software industries

115

Account Representative Resume Examples & Samples

The job also requires performing other duties as assigned
High School diploma/GED or higher from an accredited institution
Minimum of five (5) years of field sales experience
Bachelor’s degree or higher from an accredited institution
Safety Industry experience, Personal Protective Equipment
Selling through Industrial Distribution experience
Selling into end user companies experience
Experience with listed personal safety product categories

116

Account Representative Resume Examples & Samples

Responsible for managing a medical sales territory within a designated geography (Downtown Core and Surrounding area)
Accountable for fiscal growth targets and budgets within designated territory
Selling, promoting and educating customers on product portfolio
Able to effectively work in a team environment
Maintain and build territory sales with respect to driving entitlement and seeking out new business opportunities
Ability to successfully manage long selling cycles consisting of multiple touch points
University degree required. A concentration in life-sciences, Business and/or other healthcare related disciplines is an asset
A proven track record in medical sales with a minimum of 3 years is required. The individual must be familiar with and comfortable in a healthcare setting. Related sales, management, and business experience or education would also be beneficial
A candidate with clinical operating room and/or infection prevention experience is preferred. Related sales experience would also be beneficial
Strong self-motivation and the ability to work autonomously required
Excellent interpersonal and communication skills are required as well as a demonstrated results driven orientation
Strong customer focus and consultative skills with a proven ability to develop solutions that address customer needs
Solid understanding of the Ontario Healthcare System

117

Account Representative Resume Examples & Samples

Bachelor’s degree in Business, Marketing, Economics
0-5 years of sales experience
Experience to include

118

Account Representative Resume Examples & Samples

Discusses strategy with producer or supervisor for policy renewals
Packages and markets applications to various carriers to obtain quotes
May negotiate prices, commissions, and/or coverages with carriers
Reviews policies, identifies deficiencies and determines appropriate level of coverage
Manages renewal process for expiring policies
Reviews client accounting history, responds to accounting inquiries, and corrects account discrepancies including assisting in collections on past due accounts
Binds insurance coverage and prepares insurance binders
Assists with the preparation of presentations and/or proposals for clients
Gathers information for applications
Researches requests for information from underwriters
Composes correspondence to insured and/or underwriters
Inputs applications and creates letters, and other forms of correspondence
Prepares draft certificate templates for review and approval
Analyzes certificate requests and ensures clients needs are met
Engages in optimal and appropriate usage of applicable agency management systems

119

Account Representative Resume Examples & Samples

Proactively source, pitch and close deals (via phone) that feature on Groupon, continually expanding the range of offers for our subscribers
Present Groupon as the unique opportunity for businesses to acquire new customers
Focus 80% of your sales time on new business acquisition and 20% on account management
Construct and negotiate offers which meet expectations of Groupon, merchants and the customer
Achieve and exceed on weekly and monthly KPIs
Educate merchants on how Groupon works and how they can maximise the opportunity post feature
Demonstrate a thorough understanding of your merchants business and adopts a consultative sales approach
Hand hold merchants through the full process i.e. until Groupon voucher redeemed
Maintains regular contact with a select book of existing merchants and builds long term relationships
Take ownership of the full sales process
Strong knowledge of all aspects of the Groupon business model and the daily deal market
Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards
Utilises internal tools to optimise performance
Involve line management to assist with closing deals where necessary
Good understanding of seasonality and when is the best time to feature merchants
Demonstrates understanding of market trends and social media hot topics
Actively carries out research on regions

120

Account Representative Resume Examples & Samples

Assists sales team in preparing necessary documentation for service quotations and including submission of pricing, tracks the status and response time
Strong communication skills: verbal and written
Customer-networking abilities
Strong organizational skills and the ability to successfully complete multiple tasks within established and changing deadlines

121

Account Representative Resume Examples & Samples

New sales activities include the management of prospecting, qualifying, and closing of new product and service sales
Generating new sales revenue within a given geographic, named products or territory of accounts
Meeting with clients at field locations
Minimum of 8 years of formal software sales work experience with a record of exceeding assigned quotas
Any certifications with Real Estate associations such as IREM or NAA are desired
This person will be a self-motivated, hardworking, detail-oriented individual with punctual follow-up with clients on daily activities

122

Account Representative Resume Examples & Samples

Manage a team of 30 Sales Account Managers with a focus on making every customer as successful as possible, resulting in continued loyalty to RealPage
Build a high-performing customer advocacy team that supports company's entire customer base
Focus on customer satisfaction and retention of current products and services
Partner with Sales AR teams to develop and execute growth plans to drive expansion business
Build and nurture C-level relationships across top accounts to solidify our partnership and commitment to the customer
Ensure the SAM team works to facilitate resolution of customer account issues quickly, leveraging resources from across the company as needed
Manage operational components for add-on business, renewals, customer satisfaction, and onboarding/implementation coordination
Provide executive project oversight and client communication
Embody RealPage values and provide exemplary leadership
Broad-based business professional with 8+ years of experience in Sales, Marketing, Services or Support (B2B, SaaS or Multifamily experience preferred)
Minimum 3 years in a management or leadership role
Demonstrated success in building a Services, Customer Engagement or Partner organization
Demonstrated success in consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on profitability
Ability to work independently and in a strong team environment, and to deliver on detail as well as strategy
Ability to evaluate and develop the existing teams and reshape it as necessary while mentoring and inspiring the team
Excellent communication, presentation and negotiation skills
Analytical and negotiation skills, particularly at C-level
Demonstrated ability to manage customer accounts in conjunction with sales organizations
Ability to travel as needed

123

Account Representative Resume Examples & Samples

Experience in sales and customer service
Knowledge of commercial banking products and services
Knowledge of ICOP and TIP applications
Advanced knowledge of Word and Excel
Bilingualism (spoken and written) French and English, asset

124

Account Representative Resume Examples & Samples

Enters orders through the Oracle EBS order entry system while ensuring order specifications, sizes, pricing, and any other production or shipment information is compared to and validated against the customer purchase orders
Communicates regularly with customers, producing facilities, technical personnel, and Marketing on various issues including order entry, production, pricing, etc
Follows the production of orders to ensure on-time delivery to the customer
Manages inventories and shipments to meet customer supply requirements
Collaborates with the Account Manager to maintain favorable customer relationships and obtain specific market information for business forecasting
Participates in the Customer Service Project Carnegie to deliver initiatives with a focus on efficiency improvements

125

Account Representative Resume Examples & Samples

High School Diploma or equivalent education
Experience relevant to the role of the position
Ability to meet travel requirements associated with this position
Ability to meet acceptable background check standards
Ability to work flexible hours which may include evenings and/or weekends, as appropriate
Ability to transport supplies and equipment with or without accommodation
Ability to clearly communicate and to read and write in English
Knowledge of accounting principles, procedures, and practices
Proficient in computer operations of the Windows operating system, one or more major double-entry accounting software programs, and Microsoft Office Suite including Excel
Ability to read, analyze, and interpret a variety of instructions furnished in written, oral, diagram, or schedule form including reading and interpreting financial statements and records
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to prepare and maintain accurate, error-free financial and statistical records
Commitment to learn Cornell-specific accounting software (currently ACCPAC)
Ability to ensure confidentially of information relating to financial and sensitive personnel matters at all times
Ability to organize and manage diverse workload focusing on identified priorities
Ability to work cooperatively, establish and maintain effective working relationships with members of the Association in order to accomplish planned Association objectives
Must demonstrate a high degree of accuracy, integrity, sound professional judgment, tact, and maturity to effectively relate to people in order to accomplish Association’s financial goals
Ability to organize and prioritize work and meet deadlines
Associate’s degree or college level accounting courses and two years of experience in accounting, finance, or related area OR equivalent combination of experience and education
Experience with non-profit, accrual basis of accounting
Willingness to learn new skills and information
Appreciate and embrace diversity in all interactions with clientele, staff, volunteers, and the public
Assist the Cornell Cooperative Extension system in reaching out to diverse audiences
Represent Cornell Cooperative Extension to the public, community leaders, colleagues, volunteers, members of Cornell University faculty and staff, government officials, and the general public in a professional manner
Aware of, and adheres to, established Cornell Cooperative Extension Association of Yates County policies, procedures, and Cornell Skills for Success
Contribute to the overall success of the organization by performing all assigned duties in a professional, timely, and accurate manner
At all times act in a professional Customer Service manner including but not limited to business-like demeanor, tactful communications, cooperative, helpful, positive, and receptive manner

126

Field Account Representative Resume Examples & Samples

Determine, prepare and present the appropriate “Grainger Value Proposition” to each account and review how Grainger can add value and help with each account’s purchasing needs
Create a territory plan that optimizes call routes, maximizes time in the field and ensures you are delivering and executing a sales plan that meets or exceeds stated performance targets
Consistently maintain account and customer contact and record follow up details in Grainger’s CRM
Consistently take a proactive approach to driving sales with each account while utilizing a wide array of available communication channels in order maximize their purchasing with Grainger through all of Grainger’s sales / service channels
Establish and/or extend current relationships with customers in a productive and mutually beneficial manner
Timely and responsive to customers’ real-time needs
1-3 years of previous sales and/or relationship building experience
Excellent presentation, verbal and written communication skills
Exhibits high integrity in all business dealings
High School Diploma or GED, two or four year degree preferred
Ability to travel and have occasional overnights as needed
Ability to grow revenue to stated thresholds
Rapidly build knowledge of Grainger’s product lines
Required to drive a Grainger branded vehicle within assigned sales territory
Ability to achieve or exceed stated metrics of daily calls, customer face time minutes, etc
Regularly exercise independent judgment and discretion when interacting with all accounts and determining product and service offerings
Effectively use quantitative skills to report accurate information on overall results of customer interactions
Ability to work in a highly matrixed organization
Understands buying decisions, buying processes and cash flow dynamics of aligned customers
Understand and use basic selling techniques: open, probe, presentation, over-coming objections
Ability to identify opportunities, negotiate and manage sales; manage business needs and cost requirements
Understand, apply and synthesize data/information regarding customers and account package
Work locations will be dependent upon conditions of the aligned customer locations. (including manufacturing, healthcare and office environments)
You could be required to wear personal protective equipment (i.e. protective footwear, safety eyewear, etc.)
Reports to Manager
Compensation will be driven by the ability to achieve or exceed established sales targets and other account management tasks

127

Account Representative Resume Examples & Samples

Coordinate logistics and delivery of products to customers which includes all aspects of inbound orders from the time product is built, scheduled, and priced
Act as the key internal contact for all account details, service performance and operational issues
Investigate and resolve inquiries from commercial customers
Working with other functions, coordinate order release for shipment upon verification of availability
Interact closely with support departments regarding current and future product information
Manage relationship with customer and outside sales representatives
Research and process credits and additional bills for co-op claims, volume rebates and price adjustments
Manage, approve and process return authorization requests
Work with manufacturer representatives on any needs identified by the account
Travel to shows and visit accounts (customers) with the salesperson when appropriate
Perform other duties and responsibilities as requested or required
Good verbal, written and interpersonal communication skills to communicate and interact with diverse groups of people
Proficient computer skills including familiarity with MS Office applications
Ability to meet deadlines and organize and prioritize multiple tasks simultaneously
Ability to work independently and see a wide range of detailed work through to completion
Ability to maturely handle conflict
Minimum of one year of relevant business experience for candidates with high school diploma
No experience required for candidates with Bachelors Degree

128

Specialty Account Representative Resume Examples & Samples

Develop leads for new business in all area/channels of opportunity based on call targets
Travel throughout assigned targets making sales calls on obstetrical caregivers, hospitals and performing in-services to departments including - Labor and Delivery, child birth educators, health care systems, large group practices, C-suite executives, and consumer type events in a given sales territory promoting CBR (Cord Blood Registry)
Responsible for leading CBR education directly with consumers
Cultivate professional relationships with all types of customers (internal and external)
Proficient in current product, presentations, market and disease state knowledge; includes knowledge of competing products and services
Represent CBR at local, regional, and national meetings and conventions as required
Ensure that all administrative tasks (i.e., training modules, meetings, expense reports, business plans, etc) are completed in accordance to company policy
Responsible to attend local, regional and national training meetings
Must be able to travel within sales territory
Some travel outside of territory required periodically
Maintains a clean record with the Department of Motor Vehicle
Women’s healthcare sales experience preferred

129

Account Representative Resume Examples & Samples

Resolve order and delivery problems on behalf of the customer in a professional and timely manner
Act as the primary point of contact, providing a high level of service for key accounts and distributors
Receive, expedite and accurately process to completion all sales orders to meet customer expectations
Coordinate and communicate all deliveries
Work with customers, sales representatives, production and distribution to effectively fulfill customer requirements and complete appropriate documentation
Promote and enforce internal quality procedures and policies
Provide customers with technical information, technical data sheets, promotional materials and material safety data sheets as necessary
Provide in-house support for various sales initiatives
Make sound product and packaging recommendations based on customer queries
Two or more years of experience in a similar role is preferred
Completion of a post-secondary education is preferred
French, German or Spanish language proficiency is an asset
Knowledge of lubricant product applications is beneficial
Strong customer service focus with an ability to translate customer requests into actionable results
You adhere to process and strive for operational efficiency
You collaborate and solve problems effectively with external and internal stakeholders
Competitive base salary and compensation programs
Attractive annual incentive program
Flexible benefits package
Rewarding pension and savings plans

130

Account Representative Resume Examples & Samples

Registering key sellers in specific regions and categories
Onboarding sellers and managing key accounts
Identifying new seller targets
Ensuring sellers list against key offers in their geography
Gathering competitive intelligence and feedback from the sellers concerning industry dynamics
Running local awareness events, webinars, and registrations events as needed
High attention to detail and proven ability to complete multiple activities simultaneously
Willingness to roll up one’s sleeves to get the job done
Ability to work toward goals independently
Experience with small, local businesses
Experience selling technology
Bachelor's degree in Business Administration or related field

131

Account Representative Resume Examples & Samples

Identify, qualify, market and cultivate Seller’s commitment to the Selling on Amazon program
Analyze customer data and make recommendations to the Amazon Global Selling business. Execute successfully on the marketing and business development plan recommended
Prospect business leads and distribute these leads to Amazon’s global marketplaces to assist the Global Selling business in achieving its quarterly quota targets for both the quantity and quality of Sellers recruited
Develop a thorough understanding of the e-commerce industry and competitive environment including knowledge of competitive product offerings and international markets
Meet or exceed marketing targets and operational metrics
Create and articulate compelling value propositions around the Global Selling service to US Sellers
Support internal partners in driving change, removing roadblocks and increasing participation by local Sellers with respect to the Amazon Global Selling business
2+ years of successful sales experience, preferably in the e-Commerce, retail technology or software industries
Documented success in exceeding sales targets using a consultative, solutions-focused approach
Highly analytical with the ability to manipulate and analyze data
Ability to work in fast-paced environment and deal with ambiguity
Basic Mandarin Chinese language skill
Global e-commerce experience
Experience using analytical, marketing, and productivity tools including Oracle Business Intelligence, Salesforce or other CRM tools, Microsoft OneNote, and Microsoft Excel
Success managing large account portfolios

132

Account Representative Resume Examples & Samples

Contact active and inactive accounts (minimum of 30/day) utilizing provided tools (65%)
Enter all contact and call information into Salesforce.com (SFDC) database (5%)
Support Account Executive staff and update them on calls and contacts from SFDC database and likewise get information from their calls (10%)
Fill order information from daily calls for product or support materials (5%)
Occasional travel to seminars, potentially some weekends
Effective verbal and written English communication skills; excellent interpersonal skills with a strong customer orientation. Must be good at building and maintaining relationships
Excellent telephone etiquette with a mature, professional demeanor
Acute detail orientation with a willingness and commitment to follow up
Strong time management, organizational, and prioritization skills, with an ability to work in a fast-paced, multi-tasking environment
Ability to analyze and resolve problems, making sales decisions based on the requirements of accounts, user needs, and company policies
Proficient computer skills (MS Windows) and a strong technical aptitude
2+ years’ experience in sales or customer service required, preferably within the hearing aid industry. Previous telephone experience

133

Account Representative Resume Examples & Samples

Representative for Key account management in Automotive market
Coordinate with Global key account and create local key account plan to support business growth and alignment
To penetrate and proactive work with key customer in all opportunities to increase Per Car Sales
Maintain strong relationship and support customers to make customer satisfaction
Work with cross functional team to kick-off program
Manage and lead team to get goal

134

Account Representative Resume Examples & Samples

45% - Achieve sales targets by managing assigned accounts. The sales professional will spend time away from the office, working closely with existing and prospective customers and developing new contacts to identify customer solutions and generate sales
20% - Execute on personal development to improve sales skills and build deep product knowledge
15% - Plan, organize and promote sales activities that support both the assigned customer base and Cargill Salt's strategy as a whole. Although the company will provide sales training, the specific sales strategies to be employed in any particular instance will be left to the employee’s discretion. Such strategies may include, for example, cold calling, prospecting, referrals, and attendance at trade shows and conferences. Other secondary duties include writing sales reports, updating catalogs, and planning itineraries
10% - Create and maintain a business plan for your territory. This includes understanding and communicating market information, creating and maintaining a pipeline of customers, meeting or exceeding enterprise targets, and proactively using the enterprise sales tool
5% - Act as a cross-functional team lead/member on customer innovation/solution projects. Employee must be able to develop and maintain excellent customer relationships, as he/she will often serve as the primary point of contact between the customer and Cargill
5% - Support trade show activity and attend trade shows as appropriate
Four year college degree OR 4 years of equivalent sales experience
1 year of sales experience or equivalent work experience
Computer Literacy (MS Office - excel, PowerPoint, word, outlook)
Ability to relocate for future opportunities
Ability to travel up to 20% domestic anywhere in the country
Strong collaboration skills, ability to work effectively within a process

135

Account Representative Resume Examples & Samples

Utilizes Airgas’s sales directives and guidelines in order to service existing accounts, obtain orders, and establish new accounts
Responsible for developing, maintaining and strengthening Airgas’s customer relationships by traveling throughout assigned territory to meet with customers as well as maintaining customer contact via phone
Prepares sales proposal by quoting pricing, credit terms, estimated date of delivery to customer based on knowledge of Airgas’s production/delivery schedules and software program
Monitors competition by gathering current relevant marketplace information including information on pricing, products, new products, delivery schedules, and merchandising techniques
Assists in resolving customer complaints by investigating problems, developing solutions, preparing memos/reports, and making recommendations to management
Develops in the key areas of sales, customer service, welding/gas product application, and problem solving. Learns to adjust content of sales presentations: by studying the type of product and volume used by customers/prospects depending on industry or trade factor, by displaying or demonstrating product using catalogue or samples and emphasizing sellable features, or by explaining types of gases and uses to customers
Maintains and submits sales reports (daily call reports, weekly work plans, and monthly and annual territory analyses) as required by District Manager (DM)
May perform counter sales in a back-up capacity
Special projects and other duties as assigned
A Bachelor’s Degree in Business or Related Field is preferred
A minimum of 6 months of prior outside sales/service experience
Familiarity with industrial and specialty gases, industrial gas / welding supply sales a plus
Proficient in Microsoft Office Applications (Word, Excel, Power Point)
Comfortable learning new software
SAP experience strongly preferred
A team player with the ability to work independently
Ability to work under pressure to meet deadlines
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or government regulations
Ability to write routine business reports and business correspondence in English
Demonstrate clear and effective speaking manner for the purpose of explaining information to customers and employees
Strong listening skills, to understand customers’ needs
Highly organized and detailed
Ability to compute rate, ration and percents

136

Account Representative Resume Examples & Samples

Bachelor’s degree or Associate’s degree and equivalent experience
One to three years of customer/supplier relationship experience
BPCS/SAP system experience
Effective verbal/written communication skills
PC proficiency, particularly with Microsoft Excel and Word
Familiarity with TS16949 preferred
Six Sigma Green Belt awareness/training preferred
Act as primary interface with OE teams on ECR and provide feedback to VMS. Interpret engineering changes with understanding of engineering drawings
Development and maintenance of platform matrix by customer
Coordinating the new product launch process by initiating and tracking all internal and external documentation to ensure smooth order process flow and delivery performance
Ensuring performance goals are aligned with customer expectations
Obtaining customer feedback to assist in management planning
Secure cost information for current and past model parts from internal and external sources
Develop and maintain close contact with customer engineering, quality, cost analysis, purchasing and materials management
Interface with suppliers on blueprints, volumes, customer priorities and pricing for new programs in support of Purchasing and Materials
Enhance profitability through selective p/model parts re-pricing / cost monitoring
Identify and pursue all-makes, second-line and re-man opportunities
Engage with Customer, Customer Service and Operations to minimize backorders

137

Account Representative Resume Examples & Samples

Min 2 years sales experience
Ability to travel less than 25% of time
Works on projects of moderate scope and complexity
Applies judgment within defined parameters

138

Account Representative Resume Examples & Samples

To succeed at this job, you must have: strong knowledge of technical and innovative solutions, IT industries; contacts within the IT field; knowledge of sales methods, funnel management and sales control
We would like someone to join our team who is a strong communicator and negotiator, analytical, results-oriented, a strong time manager, autonomous, honest and empathetic
You must have a Degree in Engineering, Computer Science, Business or a related field
We are looking for someone with 3 - 5 years of experience in sales or pre-sales in banking or telecommunications products and solutions

139

Account Representative Resume Examples & Samples

Promote sales solutions and enhance the consumer buying experience through a needs-based approach, including cross-sell VP products to existing health clients
Provide sales assistance and marketing support for new and established distribution relationships
Deliver orientation, operations and systems training to general agents and support staff as needed
Handle large account client management
Focus on management and growth of existing block of business and increase in client and policyholder persistency
Measure satisfaction and persistency of the in-force book and implement relationship management strategies which drive customer engagement; implement a renewal management and cross-sell strategy that ensures customer satisfaction resulting in long-term persistency of in-force book of business and returns expected sales results
Assist administrative/operational partners with complex problem resolution to ensure key account customer satisfaction
Keep abreast of industry and consumer trends in related markets, channels and products
Bachelor’s degree in a business related field or equivalent experience
Three years of sales or customer service experience
Understanding of employee benefits marketplace, including development of benefit packages, enrollment methods, eligibility management and termination procedures
Understanding of the broker/agent distribution channel (for health: including Affordable Care Act (ACA), MEC, MVP and 60% AVP plans)
Understanding of the employee experience in enrollment and the use of voluntary, supplemental and primary medical insurance purchased through an employer
Communication and presentation skills
Relationship-building and interpersonal skills
Proficient with MS Office (Word, Excel, PowerPoint, Outlook)
Broker/agency experience
Life/Health license

140

Account Representative Resume Examples & Samples

Ability to travel less than 10% of time
Proven track record of successful sales experience (prospecting, cold calling and building/maintaining relationships)
Identifies possible solutions to a variety of technical problems and takes actions to resolve

141

Inside Account Representative Resume Examples & Samples

Generate and maintain a robust pipeline of new and existing customers through the channel and direct
Create & articulate compelling value propositions around AWS services
Maintain up-to-date accurate forecasting with regular CRM updates
Accelerate customer adoption, working with partners to extend reach & drive adoption of AWS services
Ensure a high level of customer satisfaction
Meet or exceed quarterly revenue targets, leveraging the partner ecosystem
Keep up to date with AWS services and solutions
Work with the marketing and business development team to drive campaigns in the channel
Limited travel
Significant technology channel/partner management experience
Target orientated individual with telephone sales experience dealing with B2B customers
Excellent communication, interpersonal skills
Strong presentation skills, proficient in Microsoft Office
Ability to characterize value of products
Demonstrated pro-activity and creativity
Strong work ethic and organizational skills to work in a fast paced environment
Bachelor’s Degree or equivalent or higher
Experience in driving the adoption of new technologies and solutions through the channel
Literacy in Salesforce desirable
Another European language would be an asset

142

Account Representative Resume Examples & Samples

Engage new customers and drive sales using your winning personality, strong communication skills, and one of the best software tools in the marketplace
Make contact with small- to mid-size target companies via phone and email. Leads and inquiries are generated through trial downloads, trade show leads, and web marketing programs, so there is NO COLD CALLING
Match customer needs to the solutions our technology and services provide. Develop a comprehensive understanding of Bluebeam’s software and services to ensure we properly meet those needs
Prospect, develop opportunities, prepare appropriate documentation and close sales
Maintain detailed records of calls and information requests in CRM
Issue quotes and process orders
Engage in process improvement: identify internal and external needs and challenges, and discover and help to implement better approaches, tools, etc
At least 2 years working in a professional customer-facing environment
You enjoy talking to new people so you can help them learn about what Bluebeam Revu can do for them
Ability to engage potential clients and communicate effectively via telephone and WebEx
Strong interpersonal skills and ability to excel in a team oriented atmosphere
You are savvy with Excel and can pick up a new CRM tool – if you have previous experience with CRM databases, that’s a huge plus!
You are a self-starter and can dig into new challenges
You must have excellent communication skills, both written and verbal. We will ask you to do lots of listening, but eventually we’ll need you to reply
High Energy & High Enthusiasm
You must be generally flexible in order to successfully complete the job responsibilities in a timely manner. No yoga required
You must demonstrate emotional maturity and sound judgment. Tantrums are discouraged
You must have a helpful personality and like to solve customer business problems. Trust me; we’ll know if you’re faking it
Please tell us that you have strong computer skills. This is the 21stcentury, we don’t want to teach you Microsoft Word, Excel or PowerPoint
You need to be able to work in the U.S. without employer sponsorship
We’ll be really impressed if you tell us that you have worked with AutoCAD, Visio, MicroStation, SharePoint and/or Revu
Some experience in the Architectural and/or Construction fields would be a HUGE plus

143

Account Representative Resume Examples & Samples

Builds and maintains relationships with assigned customers which may include individual dealers, dealer groups, institutional accounts and others while generating sales and ensuring repeat business
Prospects for new customers to grow sales revenue and a loyal customer base
Provides customer support by solving customer problems which may include researching and responding to customers regarding payments, vehicle releases, arbitrations, titles, inventory sourcing, registrations, and selling and buying in various venues; follows up after each sale
Researches information to prepare for sales calls; logs information into the customer database
Conducts product demonstrations and customer training
Maintains files, reviews and reports and assists others
Other projects and tasks as assigned

144

Account Representative Resume Examples & Samples

Build productive relationships with customers, fostering long term retention
Visit all customers following a fixed schedule
Promote products, and create accurate orders
Manage customers’ inventory to eliminate shortages
Merchandise products to promote access and consumption, while ensuring proper stock rotation
Increase sales by introducing new products, equipment, and new locations
Liaise between the customer and the Account Manager and service agents
Ensure proper equipment servicing and cleanliness is maintained
Be responsive/ attentive to customer needs, while providing creative solutions
Know the strengths and weakness of our chief competitors and how these factors influence account retention
Support our mission, principles, values, policies and procedures
Post-secondary diploma
Valid driver’s licence
Minimum two (2) years of experience in a similar position
Geographical knowledge of the downtown area
Experience in B2B
Bilingual (spoken and written)

145

Account Representative Resume Examples & Samples

Sells, under close supervision, MSC products, services, and value adds by visiting and interacting with established and prospective customers to ensure the achievement of individual and corporate sales and profit goals
Ensures growth of sales, identifies and develops under close guidance new prospects and grows business to contribute to the achievement of corporate sales goals
Responds to customer needs, under manager’s guidance, consistent with MSC standards, culture, and business practices
Demonstrates teamwork to ensure achievement of team and corporate sales goals
Maintains sales records and generates relevant market/sales reports for MSC management as needed
Monitors expenditures to ensure compliance with approved budgetary constraints. Takes corrective action as needed
Develops a personal business plan under close management supervision to establish personal annual goals
Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose
Participation in special projects and performs additional duties as required
A High School Diploma or the equivalent is required
0-2 years outside sales experience is required
Excellent verbal and written communications skills are also required
Basic computer literacy desired

146

Inside Account Representative Resume Examples & Samples

Answers inbound calls to sell MSC products in accordance with MSC Culture and Customer Service standards
Resolves
A High School Diploma or the equivalent required
0-2
Knowledge of basic arithmetic is required
Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required
Good oral and written communications skills and the ability to work a varying schedule is also required

147

Inside Account Representative Resume Examples & Samples

Works closely with vendors to produce quotes and expedite orders
Answers inbound calls to supply MSC products in accordance with MSC culture and Primeline customer service standards
Resolves customer product and service issues by providing sales-related solutions utilizing the most common sources of information. Consults with other associates to locate alternative sources of information
Provides customer service, in accordance with MSC/Primeline standards to ensure customer satisfaction, account retention and revenue generation
Resolves basic credit and collection issues to enhance customer service
Responds to customer non-telephone inquiries and takes appropriate action based on customer, product and sales knowledge
Provides customer service using all tools available including, but not limited to, email and the Internet
Learns and applies the MSC Culture to ensure proper direction of intentions and efforts and fulfillment of MSC’s Mission
0-2 years inbound/outbound Sales & Customer Service experience is preferred
Knowledge of basic arithmetic required
Good telephone skills required
Good oral and written communication skills required
The ability to work a varying schedule required

148

Account Representative Resume Examples & Samples

Comply with all aspects of the Fair Debt Collection Practices Act (FDCPA), company policies and procedures
Trace customer to new address using address software or by contacting credit reporting agencies, post office, relatives, employers and other possible leads
Confer with customer by telephone in attempt to determine reason for overdue payment, review terms of sales, service, or credit contract with customer; take appropriate action if customer disputes the account(s)
Request appropriate form letters to customers to notify of transfer of account to our company, encourage payment of delinquent accounts or confirm agreements to settle accounts
Record information about financial status of customer and status of collection efforts using automated collections software
Obtain and review appropriate correspondence and documents, both paper and electronic that pertain to the account
Establish payment schedule and grant extensions of payment deadline; determine interest to be charged on overdue amount. If delegated settlement authority, settle account within limits authorized; otherwise, obtain necessary information and confer with supervisor
Submit necessary codes to transfer account to legal collections if customer fails to respond
Settlement authority established by the Director of Operations
Responsible for ensuring compliance with applicable laws, regulations and company policies across areas of organizational responsibility
Candidate must have a stable work

149

Key Account Representative Resume Examples & Samples

Review treatment programs and processes within the territory accounts ensuring effective applications through routine testing and monitoring resulting in customer satisfaction and business retention
Maintain and build business/customer relationships
Conduct the necessary site and LMS/class room training programs to understand the overall operations of the territory plants and new customer sites
Sell new business and new applications in your territory. Develop and implement sales plans on new opportunities with the direction of the Area Manager including documenting ROI after the closure of the program. Establish, maintain and prioritize an accurate and current sales funnel in SFDC
Manage profitability of the account (pump settings, pricing, accounts receivable)
Review territory applications and processes/procedures for safety improvements
Bachelor Degree in any of the following: Chemical Engineering, Pulp and Paper Science and Engineering, Applied Sciences or Engineering with relevant experience
3-5 years tissue/towel experience
Process engineering skills
Strong Tissue Skills (preferably TAD Experience), wet end chemistry knowledge
Previous account management (managing margin) experience
Strong technical and selling skills
Focus on safety
Authorized to work in the United States

150

Account Representative Resume Examples & Samples

Developing relationships with clinical and business buyer
Partnering successfully with the 3M acute team covering both the hospital wound clinics and the Post Acute Care facilities
Partnering successfully with Distributor Counterparts across the Post Acute Care Continuum
Performing effective customer segmentation and targeting at a territory level
Organizing and leading local product sales seminar
Performing effective product demonstrations - Making follow up calls as necessary in order to close new business
Ensuring post sale product usage and comfort
Representing customer needs concerning ongoing product development and marketing program development
Participating as needed in local and regional trade shows
Meeting sales goals
Must have a current valid driver's license (position includes use of a company vehicle)
Ability to collaborate and share knowledge to benefits others
Ability to solve problems with a positive attitude in a competitive environment
Ability to negotiate and close sales opportunities by presenting 1:1 or to small groups using persuasive verbal and written communication skills
Ability to consistently meet and exceed sales target
Ability to interact with a professional demeanor at all levels of an organization and established business relationships within the territory
Understanding of medical reimbursements, national contracts and distribution management in health care is preferred
Understanding of the organizational layers, customer segments and needs in health care
Understanding of the competitive landscape in health care products, prices and policies
Minimum of two (2) years of experience in healthcare sales
Three to Five years of medical outside sales experience managing a defined sales territory is preferred
Experience with Wound Care Sales in the Acute/Post Acute Care Market
Sales experience with product lines within Skin Care, Advanced Wound Care, Ostomy and Continence Care, Medical Device and Disposable Medical Supplies is preferred
Health care industry experience including vascular access; WOCN; IV therapies; orthopedics; medical device; laboratory and diagnostics is preferred
Advanced Territory Management skills including analytics, strategic planning, prioritization, and tactical execution utilizing all available resources to maximize results
Experience with maintaining and growing a multi-million dollar territory with 60 or more accounts
Experienced with Microsoft Office application software, on-line sales support systems and Internet savvy research capabilities
Experience using Customer Relations Management (CRM) software (i.e. Salesforce.com)
Experience with Lotus Notes and/or Outlook email software

151

Account Representative Resume Examples & Samples

Serve as face to customer with primary role of calling on specialty distribution
Prospect new business within current distribution and maintain relationship with all market distribution and key contractors / influencers
Assist and navigate maintenance of business issues (competitive intelligence, complaint handling, product information, customer service issues, etc.)
Request services from Division sales (contractor/specialty reps/ASR)
Serve as a business advisor to customer
Supports sales data within Salesforce.com
Anticipates future trends/needs
Analyzes the marketplace to develop a sound, long-term strategy to attain the vision and goals
Understands our industry, market, customers and our competition
Good interpersonal skills to interact effectively with customers and USG staff
Possess problem solving skills to determine cause of problems, evaluate implications and respond in an appropriate ad timely manner
Ambitious and self-motivated
Success-driven self-starter
Customer focused
Communicates well with others
Bachelor's degree in Business or related field
Bi-lingual in English and Spanish a plus

152

Account Representative Resume Examples & Samples

Services and maintains positive relationships with current customer base
Resolves customer issues/problems in a timely manner
Identifies customers needs and presents solutions by recommending potential product enhancements or modifications
Generates new sales by promoting product line to new and existing customers
Monitors sales market in assigned region
Prepares various reports as required

153

Account Representative Resume Examples & Samples

Excellent ability to plan, stay organized, multi-task and manage their time productively
Ability to work closely in a team environment
Phone selling skills
High energy and outgoing personality
Competitive nature
Customer orientated with strong relationship building skills
Open to coaching and desire for personal growth
Strong communication skills with a heavy focus on phone and email communication

154

Account Representative Resume Examples & Samples

Develop technical background on Baker Hughes products and services
Develop and implement sales strategies for the Houston area
Assist with the development of short and long range sales goals
Maintain and service key customer accounts
Engage, entertain, and communicate with plant personnel at customer facilities
Handle special projects (internal and external), as assigned
Learns Baker Hughes product and services technologies
Manages existing water and process chemical business for the Houston area
Identifies and closes new sales growth opportunities
Builds strong relationships with key customers through value-selling and entertainment
Bachelor's Degree in Engineering or Science
2+ years’ experience in related field
Solid mechanical aptitude
Expertise in Microsoft Office, Visio, Process Simulation software
Strong at building personal relationships (with internal and external customers)
2+ years of process chemical treatment experience within a refinery or 2+ years experience in a refinery engineering position (preferred)
Expertise in negotiating skills
Excellent financial management skills and / or P&L management experience

155

Regional Account Representative Resume Examples & Samples

Develop a profitable and sustainable sales growth at assigned customers while searching out and developing new opportunities
Manage the assigned regional customer internally and externally
Develop and progress regional, account plans for assigned and newly developed customers and implement decisions in coordination with BU strategy
Develop a thorough understanding of the customers' end use markets, their important customers, and their main competitors
Act as the liaison between Hexion’s Base Epoxy business team, the customer and its locations
Coordinate any BER&I Regional Account strategies and plans with the activities and actions of other Hexion business units, for the assigned account base
Determine customers' unmet needs and translate internally for adequate understanding and follow up
Establish and strengthen customer relationships with key decision makers across functions
Lead the negotiation of commercial terms for assigned accounts, including prices, payment terms, INCO terms, etc
Provide input to the regional commercial teams and participate in cross functional teams as needed
Lead and/or participate in 6 Sigma for Growth projects
Regularly reporting to the BER&I commercial and business teams on the market environment and competition
Provide regular (monthly) updates in ZEMETER of changes to forecast volumes of assigned customers
Write and distribute Customer meeting reports timely and cross regionally
Support accounts receivables department to minimize overdue customer
University Degree (Preferably Chemistry, Engineering or Business-related)
Experience in chemical industry
Has a natural drive to understand the customer's and customer customers' market
Able to conduct or facilitate Voice of the Customer interviews
Able to grasp the bigger picture in relation to market and price developments, and accurately communicate explanation of these developments at customers
Strong personality, able to drive tough negotiations with customers
Excellent interpersonal skills and ability to deal with cultural and regional differences
Excellent communication skills both verbally and written
Competent in the use of Microsoft Word, Excel & PowerPoint, and computer based tools required for the position
Demonstrated ability to confidently interact with clients at all levels as well as internal colleagues and management

156

Account Representative Resume Examples & Samples

Competitive base salary with commission & sales incentive plan
Car and cell phone allowance, plus mileage reimbursement
Comprehensive insurance: health, dental, vision, and prescription drug coverage
Generous paid vacation and company holidays
401(k) with company matching and much more

157

Account Representative Resume Examples & Samples

Communicate with Sales Representatives to ensure quality customer service to our retail agency clients
Detail-oriented team player
Ability to excel in a fast-paced environment
Ability to multi-task and stay organized
Ability to communicate with all levels of the organization, including senior management
Strong communication and customer service skills
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
High School Diploma or GED and a minimum of three (3) years loan processing or relevant experience

158

Account Representative Resume Examples & Samples

Ability to travel up to 10% within the designated territory
Up to 5 years sales experience
Proficient in Microsoft Office Outlook, Word, Excel and PowerPoint
Farm or energy equipment sales experience
Proficient in JD Edwards or SAP
Knowledge of the agricultural cooperative system

159

Inside Account Representative Resume Examples & Samples

Develop a pipeline of opportunities by selling Veeam software licenses to current and/or new Veeam customers
Maximizing coverage within the small & mid-market business (SMB) market. Contact, qualify and develop relationships with new and existing accounts in order to increase sales and grow customers with new Veeam products
Generate leads by creating a penetration plan and building, maintaining, and managing a self-initiated pipeline and dynamic funnel
Schedule informational calls and conduct meetings and information sessions with customers to determine needs, provide information on products available, and effectively demonstrate solutions
Act as a consultant to customers on current portfolio of Veeam products and capitalize on opportunities
Coordinating sales activities with internal Veeam teams and external partners/consultants/distributors and resellers to identify and close business
Initiating telephone and email contact with current customers and prospects from inbound leads from marketing, inside sales associates and renewals teams
Achieves inside sales Key Progress Initiatives (KPI’s) including, but not limited to, dials, activities, opportunities created, closed revenue, etc
Develop a solid working knowledge of Veeam Software products and the benefits they provide to current customers
Provide support to customers and prospects including follow up, product information, quotations and sales closing calls
Providing forecasting and account opportunity as needed
Detail oriented and diligent when updating and maintaining the Veeam CRM system with notes and activities. Always maintains accurate stages and close dates on opportunities in the pipeline
Bachelor’s Degree required (a combination of education and experience will be considered.)
Two to three (2-3) years experience selling software (virtualization solutions from VMware, Microsoft or Citrix or similar area of infrastructure computing a plus)
Demonstrated ability to assess customer requirements, identify business problems, and demonstrate proposed solutions
Posses patience, understanding and empathy in order to be effective in conflict resolution
Ability to adapt to changes in roles and responsibilities; ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
LI-KE1

160

Account Representative Resume Examples & Samples

Manage and process fully underwritten quotes, negotiate with carrier, communicate with customer to bind
Support E&O executive staff to track and maintain industry knowledge
Support E&O Senior Sales Staff with client management, client contact, and assist with marketing and meeting presentation materials as needed
Assist with tactical execution of sales by developing the deploying tools for sales planning, new appointments, sales representative deployment, and territory analyses
Answer client questions when possible supporting individuals during the claim process and provide updates to the E&O Consultant
Follow up with corporate clients in a timely and professional manner
Support the renewals process with our clients
Maintain/promote personal and professional contacts
Assist with the transition of adding new clients
Regularly check and respond promptly to all clients communications, including calls, faxes and e-mails
Maintain complete policy knowledge and comprehension
Manage work flows for clients
Review and verify data using company software
Data entry into carrier underwriting system as needed
Some traveling may be involved
Experience in the Insurance Industry
220 License is Required

161

Account Representative, PF Resume Examples & Samples

Set up and/or optimize distributor/sub-distributor/dealer network in appointed areas in for PPF business
Deeply engage customers (both direct and downstream) through in-person customer calls on existing and prospective customers. Document calls with quality reports. Drive deep customer insights
Drive key distributor/dealer growth, especially in key focus territories, and understand business model/customer needs through the value chain
Ability to manage key account both for dealership and 4S project development
Periodic review with distributor for territory management and 4S OM, make the adjustment if distributor performance can’t meet company expectation
Conduct market research & enhance brand awareness of LLumar PPF products to improve demand in appointed areas
Introduce new products (when available) to regional distributors and dealers to achieve new product sales target
Good knowledge and experience in automotive aftersales industry, especially in retail and 4S channels
Key account management experience in retail or 4S is a plus

162

Specialty Account Representative Resume Examples & Samples

Travel throughout assigned territory to call on hospitals, pharmacies and healthcare centers
Represent Intrarosa at local, regional, and national meetings and conventions as required
Ensure that all administrative tasks (i.e., training modules, expense reports, business plans, etc.) are completed promptly and accurately

163

Account Representative Resume Examples & Samples

Lives the values of Cardinal Health
Demonstrate advanced knowledge of our medical/urological supplies, operational procedures, insurance guidelines, industry trends and developments, key competitors, terminology, technology, challenges, reimbursement and government regulation
Demonstrate working knowledge of how Cardinal Health offerings match with customers' unique business needs
Effectively facilitates addressing internal and external constituents needs independently or with collaboration with other sales and support reps
Influences account profitability
Effectively negotiates and collaborates with the customer and colleagues to influence support for mutually beneficial outcomes and achieve consensus
Builds and sustains relationships founded on trust with internal and external customers and ensures customer satisfaction and loyalty
Identifies and qualifies new sales opportunities and develops plans for introducing new solutions through collaborative relationships
A hunger to win, never satisfied
Min 1 year of successful sales experience (urology products/services, physician/facility office referral selling preferred)
Documented track record of sales success
Knowledge of regional hospital systems and insurance guidelines a plus
Ability to work both independently and in a team setting with peers
Effective organizational skills to implement a variety of programs, such as speaker programs and other activities
Ability to travel 25% of time
Proven knowledge in business area
Computer Skills; Word, PowerPoint, Excel and Outlook

164

Key Account Representative Resume Examples & Samples

5 years experience with specialty gas & equipment (SG&E) products
3 years experience in outside or inside sales of SG&E
Excellent telecommunication skills
Good computer skills
BS Degree in Chemistry Preferred
2 years lab experience in Specialty Gas production preferred

165

Account Representative Resume Examples & Samples

Proven successful sales track record
Fearless phone skills with sophisticated high-dollar negotiation skills
Sales hunter with tenacity and a winning attitude
Outstanding relationship skills
Thrive in an open office environment
Bachelor’s Degree in business or related field
4+ years of sales expertise, with commercial real estate or broker experience, a plus

166

Account Representative Resume Examples & Samples

Bachelor’s degree in a relevant field from an accredited college or university required
One or more years related experience
Ability to read, analyze and communicate customer and internal specifications, orders and customer requirements
Excel in a cross functional team
Microsoft Office Proficiency - specifically in Word and Excel
Prior MRP/ERP experience is preferred

167

Account Representative Resume Examples & Samples

Supporting Global Account Customers by generating proposals and writing orders for Canon hardware and software solutions
Assist customers in the resolution of issues to ensure a high level of customer satisfaction
Work strategically with Canon’s Global team and provide assistance in the execution of each accounts strategic business plan
Develop relationships with Canon’s key business partners/dealers in each major market
Maintain all pertinent account information and track all sales activity by utilizing Salesforce.com
Conduct Quarterly Review meetings with assigned accounts
Position requires min. 5 years of outside selling B2B experience calling on Fortune 1000 and/or Global Customers
Experience selling multi-functional products and experience in the Managed Print Services area are preferred
75% travel required
This position requires driving for company business as an essential function of the job and must remain in compliance with company safety guidelines and policies

168

Key Account Representative Resume Examples & Samples

Travel within a specific and large geographic area
Ability to handle matrix relationships within AkzoNobel and within our customer
Sense of urgency in meeting sales objectives
Ability to plan, implement and carry out weekly (short term) and longer term responsibilities to grow our business
Ability to do presentations, sales clinics, field work with our key account customers
Ability to work on their own and deliver results
Ability to handle conflict management
Professionalism at all levels

169

Account Representative Resume Examples & Samples

Develop and implement regional/country business growth strategy
Identify opportunities through assessing regional customer, consumer, industry, and market trends, and maintain dialogue with the relevant global teams to communicate regional or country requirements
Plan, forecast, report on sales, costs and business performance according to company requirements while contributing in regional and global sales and production planning
Be a champion to drive “sales excellence” and the use of its tools – drive consistent delivery of selling project portfolio
Maintain key customer relationships and develop new businesses
Manage product and service mix, pricing and margin according to business plan
Seek and continuously develop knowledge and information about the market and competitor activity
Manage SARD costs within budget
Integrate the sales channels with the marketing, technical sales, finance and supply chain functions of the business, as well as with customer service
Handling technical issues to some extend and to create a value on the product and to capture technical issues in the territory
Responsible for transactional activities at customers including price and volume that fuels profitable growth
Understanding the value chain in the new customer base & new markets to contribute challenging growth plans for the region
Feeds consumption & technology trends at customer / markets to the Commercial Management & Marketing
Build solid working relationships with strategic marketing managers to facilitate effective two-way communication
University Degree in Chemical Engineering, Civil Engineering, Chemistry or related discipline and MBA will be an assest
Minimum of 3 years of relevant commercial/sales and/or marketing experience in commodity and speciality materials industry
Market knowledge in Greater Russia and STAN Countries will be an advantage
Technical Support experience will be a strong asset
Good planning and analytical persuasion skills are required
Candidates should be willing to travel extensively across Russia and be flexible to work extended hours from time to time, as well as adaptable to local business needs
Strong Business and financial acumen and professional level of computer literacy is a requirement
Strong fluency in both written and spoken Russian and English in a business environment is a requirement, with excellent presentation skills
Candidates must demonstrate high level of leadership and credibility and work independently
Candidates are expected to understand the business indicators, external market factors, market demands, value chain, source of growth
Candidates are also expected to define risk adjusted financial projections
Candidates are expected to generate a sense of energy and excitement to execute successfully and drive strategy
Valid driving licience and completion of military service is required

170

Account Representative Resume Examples & Samples

Accounts Payable, vendor invoices – responsible for verifying appropriate invoice approval in accordance with Client policy, clerical accuracy verification of extensions, cross foots, tax calculations etc
Coding of all invoices based on Client Chart of Accounts & posting to the system as well as responsible for regular cheque runs to ensure prompt payment based on due dates & obtain appropriate cheque signing. E.g. invoice for offices supplies, facilities, telephone, utilities, couriers, advertising, marketing costs, etc
Accounts Payable, employee expenses - responsible for verifying appropriate expense report approval in accordance with Client policy, clerical accuracy verification of extensions, cross foots, tax calculations, foreign exchange rates etc., coding of all employee expense reports based on Client Chart of Accounts & data entry
Responsible for regular cheque runs or electronic deposit to employee's bank accounts to ensure prompt payment based on payroll frequency dates & obtain appropriate cheque signing
Accounts Receivable, responsible for invoice generation & issuance to Canadian customers including verification of tax calculation where applicable based on exemption or applicability as well as cash receipt application & collections of outstanding accounts. An understanding of sales tax compliance is necessary
Monthly Closing - Complete month end closings including full accrual accounting providing general journal entries for Canadian Fixed Asset depreciation (if & when applicable), amortization of prepaid expenses, bank entries and bank reconciliations, payroll and other liability accruals, etc., for Financial Reporting to both Parent & Subsidiary
Government Remittances – employee withholdings, EHT, WCB, GST, PST & other compliance reporting/filing for all jurisdictions and the reconciliation of the accounts
General Contact for client – responsible for telephone, e-mail, & written communication to client regarding job responsibility issues & communication with employees of the client regarding payroll & expense report issues, other outside communications E.g. Group Benefits, vendors, customers etc
Knowledge of payroll
Minimum of 3 years' Account Representative or Accounting experience
Demonstrate effective communication skills including the ability to effectively communicate both orally and in writing
Works well under pressure, comfortable multitasking managing deadlines
Critical attention to detail and accuracy is an absolute must
Good interpersonal relationships and capacity to influence efficiently at all the levels of the organization
Demonstrated computer skills and past experience with using email and Microsoft Office in a business setting
Must have experience using accounting software (QuickBooks Premier Accountant edition software, and Netsuite)
Successfully completed bachelor degree from an accredited college or university in a related field is required

171

Account Representative Resume Examples & Samples

Recommends and provides input to execute customers service programs in accordance with changes in insurance reimbursement regulations and data obtained from various groups
Provides supervisor/manager with information to assist department liaison with various departments in regards to various issues including but not limited to contract and reimbursement rules. Complies, recommends and assists with the implementation of various management reporting systems to insure accurate and timely reporting of department goals and results
Assists with department audits as required. Participates in meetings with various payors, internal billing groups and other CCF departments to address discrepancies in payment and provides summary data and trend analysis to Managed Care Business Development for use in contract negotiations
In conjunction with supervisor, recommends changes in billing practices intended to reduce payor mis-adjudication of claims and identifies contract language or specific payment methodology contributing to errors in payment
Maintains data and develops enhancements to database and other various management reporting systems to insure accurate presentation of trends in payor reimbursement, error rates, and maximize recovery of underpayments
Validates new and existing contracts and reimbursements rules/logic
Minimum of three years patient accounting experience
An Associate's Degree may offset one year of required experience
A Bachelor's Degree may offset two years of the required experience
Must have excellent verbal and written skills

172

Account Representative Resume Examples & Samples

Responsible for calling on High and Medium potential accounts monthly
Building and maintaining strong relationships with healthcare professionals in the market
Promoting our solutions to the customer base in your market
Identifying new opportunities in your market and within existing accounts
Understanding the Insurance landscape in your market and deliver Edgepark as a valued partner
Proactively and with regular cadence demonstrate to the customer the defined value of partnering with Edgepark
Identify and qualify new opportunities and develop plans for introducing new solutions through collaborative relationships
Collaborate with manufacture partners in your
Interacts on a daily basis with healthcare professionals and trouble shoots day to day challenges such as supply issues or ordering
Work well with peers to share best practices
Meeting predetermined gross margin targets for your region
Min 5+ years' sales experience - healthcare industry preferred
Ability to travel up to 25% of time
Proven knowledge in the business area
Performance based Compensation – hourly rate plus monthly uncapped bonus based one achievement of sales quota
Opportunity to become part of a growing Fortune 19 company that’s making healthcare safer and more productive
Ongoing training and career development
Opportunity for career advancement across the Cardinal Health organization
Day one enrollment in benefits which includes, Medical, Vision, Dental, 401k and Paid Time Off

173

Account Representative Resume Examples & Samples

Create & maintain an opportunity pipeline and drive consistent account-specific activities
Manage complex customer interactions
Direct field experience in working with large customer accounts
Job is located in Madrid
Extensive customer network throughout Spain is a plus

174

Inside Account Representative Resume Examples & Samples

Manage key customer relationships, prospecting, and pipeline for your assigned territory
Work closely together with the in-country Account Managers
Present regular and accurate reports for management for review
Provide feedback and suggestions for program improvement on a regular basis
Relevant technology related sales, business development, or sales engineering/consulting experience
Excellent written and verbal communication with fluency in English
Interest in Cloud technology
Experience selling within the public sector industry
Computer Science and/or Engineering/Math background
Working knowledge of software development practices and data center / infrastructure / networking technologies

175

Account Representative Resume Examples & Samples

Achieves assigned territory budget and business plan by growing new business while supporting existing customers and tier suppliers. Coordinate support to add value at the end user level
Has a professional understanding of the features and benefits of all products and services and is able to effectively communicate them to customers and prospects
Continually develops relationships with customers to promote and ensure high levels of satisfaction and retention through monthly calls, audits and review meetings
Evaluates customer issues and needs then develops plans for resolution by providing the correct team resource. Coordinate required resources by interfacing with Technical, Manufacturing, Customer Service, AkzoNobel labs, AkzoNobel environmental, other AkzoNobel business units, or distribution partners
Educates customers on technical requirements of Akzo Nobel CV and CR paint product lines along with IT products
Delivers annual business reviews and assists in the development of business, marketing, continuous improvement, and growth plans. Understands customers’ manufacturing operations and financials
Maximizes paint efficiency through the sales process and coordination of resources
Participates in customer-specific programs and initiatives to expand the AkzoNobel business relationship
Coordinate field inspections and local market needs
Completes all required reports on a timely basis
Oversee and communicate technical audits per requirements
Manages expense budgets, company assets and diagnostic equipment so as to maximize the use of company resources
Works with all divisions under the Akzo Nobel umbrella to increase sales through team prospecting/selling
High School Diploma required; Bachelor’s degree from a four-year college preferred
Minimum 5 years of coatings sales experience in the Automotive industry
Knowledge and experience of the Commercial Vehicle Builder\ Body Builder\ Manufacturing Segments is required
Strong knowledge of Microsoft Office Products including Word, Power Point
SAP experience at some levels will also be required
Must be customer focused, deliver on commitments, have a passion for excellence, and demonstrate winning as a team
Able to travel up to 75%

176

Inside Account Representative Resume Examples & Samples

Work within the strategic plan for the Aerospace Americas segment and the sub segments to include medium and long term strategy
Performs day-to-day contract administration of Federal Government contracts and subcontracts from the proposal process through negotiation, contract award, performance, administration, and closeout
Preparing, creating, and reviewing various contract documents
Analyzing contract requirements, special provisions, terms and conditions to ensure compliance with applicable laws, regulations, and corporate policies. Monitoring and tracking upcoming contractual actions and deadlines
Preparing and administering routine correspondence, memoranda, and contract documentation to ensure timely and coordinated submittal
Preparing, organizing and maintaining contract records and files documenting contract performance and compliance. Managing inputs to the corporate document management system
Coordinating responses with internal departments on problems/questions involving controversial issues or disagreements concerning the interpretation of contract requirements
Researches contracts and regulations to develop appropriate solutions/responses
Familiar with FAR and DFARS provisions and Federal Supply Schedules
Review and negotiate Subcontracts and other contractual documents
Assisting with proposal development, review, and submission as required
Assisting with reporting requirements and presentation of contract data for various internal and external customers
Working effectively and harmoniously with customers
Contribute to the team’s efforts in process improvement and controls that reflect high standards
Compliance of Quality Manual and Quality Procedure
Customer satisfaction; Prepare and Maintain Customer surveys
Marketing and Commercial functions
Special project coordination
Business trips/customer visits
Other related tasks as assigned my management
3+ years’ experience as a contracts specialist in a contract administration and compliance role
Experience with customer account management
Familiar with FAR and DFARS provisions
Experience in Aerospace or Defense industry a plus
Experience administering Federal Supply Schedules

177

Key Account Representative Resume Examples & Samples

Represents the company to assigned key accounts. Interacts and communicates with the customer on a regular basis to determine changing needs and preferences. Communicates competitive advantage to customer contacts
Follows up to ensure that product and service requirements are fulfilled on a timely basis
Identifies issues and potential concerns with the relationship and works to rectify. Investigates to resolve customer complaints within established guidelines or escalates to management for resolution

178

Account Representative Resume Examples & Samples

Identify and engage seller candidates and assess their fit for Amazon
Sell sellers on the benefits of working with Amazon and negotiate contract terms
Assist with onboarding and on-going training of vendors and their employees
Develop key reports and metrics to help sellers understand, and gain insight from, their performance
Conduct regular reviews with sellers to deep dive on their performance and gain their feedback
Work with internal stakeholders to give sellers a voice back into product features and operations
Contribute to feature scoping and prioritization
Graduate degree (i.e., MBA)
Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, quantify impacts, and uncover key insights for improvement
Proven ability to think and act both strategically and tactically

179

Account Representative Resume Examples & Samples

Build relationships, successfully run priority questions, initiate and carry out cooperation on priority accounts in the aforementioned region
Capture customer needs and ensure good product knowledge of our clients by working at least 90 % of the time with their own customer contacts
Be the primary contact for priority accounts and responsible for processing the relevant Scientific Leaders in cooperation with relevant features
Be responsible to stay within the assigned district budget in consultation with Customer Unit Head
Responsible for achieving / exceed sales targets and agreed KPIs
Work closely with the Customer Unit Head to prioritize accounts and offers
Identify decision makers and set goals for priority accounts
Develop account plans and business opportunities along with Customer Unit Head
Identify customer needs and create business opportunities that promote the health of the patient, customers and MSD business
Ensure matrix interaction with other functions within MSD and be receptive to internal needs/requests to deliver great customer solutions and results
Create and manage long-term relationships and partnerships
Capture and share information about clients and activities through the active use of existing CRM systems
Develop his/her own competencies and skills in accordance with the personal development plan
University degree in Business or any other related discipline
0 to 3 years of experience in a similar role
Working proficiency of written and spoken English
Ability to work efficiently in a cross-functional environment
Drive and own responsibility for achieving results
Strategic, analytical and good administrative skills

180

Account Representative Resume Examples & Samples

Minimum of three (3) years of Sales experience within the large format digital printing and/or sign industries
Experience in large format digital printing, signage, graphics, and vehicle wrapping
Demonstrated skills managing a complex, channel-based sales territory

181

Account Representative Resume Examples & Samples

Apply market knowledge and evaluation of community, government, demographics and competitors to identify areas for market expansion in assigned territory
Recommend overall sponsor recruitment plans and project plans for short- and long-term goal achievement
Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times
Excellent oral and written communications skills, including training and presentation skills
A current, valid driver's license and good driving record

182

Account Representative Resume Examples & Samples

Process dealer orders from order entry and follow through to invoice
Make outgoing calls to dealer accounts in designated territory as scheduled
Act as the key internal contact for all dealer account details
Investigate and resolve inquiries from dealers
Research and process credits, debits, and RA’s as necessary
Very good verbal, written and interpersonal communication skills to communicate and interact with diverse groups of people
Minimum of two years of relevant business experience for candidates with high school diploma

183

Account Representative Resume Examples & Samples

Ensure successful delivery of assigned program schedule through registration sales to new and former students in assigned territory
Identify and close public class registrations from former students that lead to certification
Expand “market share” by identifying potential new students within existing client organization and successfully closing sales on a variety of public courses
Seek “bulk registrations” by identifying decision-makers and positioning training solutions to existing clients and prospective students
Present and sell all “add-on” offerings
Call non-students (or lapsed students) on lead lists provided to generate registrations from new logos and/or new buying centers within existing clients
Identify and properly qualify on-site opportunities to pass to the outside sales teams
Gain and maintain a complete understanding of all product offerings including course descriptions, eTraining, and Virtual Classroom
Gain and maintain a working understanding of how to position the solutions to clients to adequately demonstrate the Company’s value proposition
Associate’s degree (or higher) preferred
At least 1 year of B2B inside sales experience required, 2+ years preferred
Past experience making a minimum of 55 calls per day to execute heavy prospecting, cold calling and new business development
Experienced user of both Microsoft Office and CRM software
Demonstrated experience in initiating warm/cold calls, managing a sales process while differentiating the Company from competitors
Confident, engaging, and interactive presentation style over the phone
Ability to uncover and assess client needs by asking appropriate questions
Can present potential solutions thoroughly and outline all appropriate benefits for the customer
Demonstrates strong time management skills
Ability to manage an existing book of accounts while also uncovering new business development
Knows how to maintain a pipeline of opportunities and provide accurate forecasting of future revenue

184

Account Representative Resume Examples & Samples

Has successful track record in point-of-sale environment
Has strong knowledge of Institutional Firms
Strong business planning skills
Is an effective liaison between field and home office, advocating on behalf of either, depending upon the issue
Ability to lead and influence people and interact effectively across the organization
Great communicator and motivator
Serves as local ambassador for Institutional channel by cultivating relationships with top level personnel within the firms
Financial and budget experience
Assist with quarterly business reviews for existing clients in order to drive more opportunity where portfolios have not been fully committed
Attend industry conferences and network with prospects and clients regarding all products and services
Approaches each customer from a total account management perspective, by leveraging resources appropriately, collaborating with business partners and accurately articulating the value proposition for the customer
Key player in ensuring department meets or exceed revenue goals
Accountable to achieve sales quota by delivering market share and market share growth as well as other key metrics in the assigned account base
Bachelor’s degree required, an advanced degree is preferred
Excellent organizational skills and the ability to multi-task
Excellent written and verbal communication skills with the ability to present information to C level executives
Patience in dealing with a changing product environment
Domestic travel required (approximately 50%) with some overnight stays
Ability to work extended hours

185

Specialty Account Representative Resume Examples & Samples

Assist in developing and managing strategic initiatives to increase specialty revenues, and brand awareness with providers and pharmaceutical partners
Conducts follow-up on all maintenance accounts to ascertain continued satisfaction with the company and identify areas to increase business
Creates a sales plan with specific target accounts and sales objectives
Presents and explains proposals, reports, and findings to clients in conjunction with the company’s overall marketing plan
Receives and answers calls from the clients or client service units in relation to the clients’ requests or question
Creates brand awareness with providers and collaborate with patient care/operational team to understand customer requirements, to promote the sale of company services, and to provide sales support
Creates reports on market analysis, competitor analysis and market trends and develop and maintain a well-coordinated internal relationship with key decision makers
Conducts reviews on accounts on regular basis to evaluate clients’ demands and usage of account to determine types of services/products and prices/fees satisfying the clients’ needs as well as the organization’s objectives
Conducts weekly review of promotional activities to enhance the motivation and identify development potential to maximize the profit of the organization and clients’ satisfaction
Answers prescriber’s general questions, refers clinical issues to the pharmacist (incoming calls)
Ensures that clients know to use the services and provide assistance if necessary and provides in-services to accounts as needed
Manages and provides assistance in managing or maintaining accounts of strategic clients
Attends key professional organizations to increase company visibility and increase business opportunities
Actively finds and cultivates new sales opportunities under the guidance and support of senior management
Remains aware of competitive sales activity in the area and inform management of competitive trends

186

Key Account Representative Resume Examples & Samples

Bachelor’s Degree in medical science or related field
Minimum 3 years’ sales experience in Healthcare industry
Previous Key account management or sales management experienced is preferred
Ability to plan, organize and coordinate education activities and special events
Strong leadership presence with an ability to develop and deliver targeted presentations at all levels of Healthcare Professionals
Excellent selling, negotiation and networking skills
Good understanding of hospital procurement process
Be self-motivated, result-oriented and able to work under pressure
Good command in spoken and written English
Gather and analyze account data and develop account plan, A&P budget to support 3M Oral Care Solutions Division strategies and objective in the accounts
Be a key member of each sales team in order to provide feedback, input for developing 3M brand strategies, and tactical plan etc
Effectively build strategic business partnership with own key account to deliver current and future business opportunities
Build KDM advocacy through KDM partnership programs; leverage in driving 3M agenda
Conduct customer education activities to the targeted group of end users at hospitals, focus on signature and new products, Conduct value added programs to end users
Lead new products penetration in account, pro brand action for 3M products, preventing of de-listing at hospital
Mitigate risk from hospital level policy changes and optimize price
Lead preparation and handle tenders and all price negotiation in responsible accounts
Analyze and develop pricing strategies and manage pricing approval of 3M OCSD portfolio
Provide input and obtain support for pro brand action from hospital KDMs
Identify commercial opportunities at account level; utilize SFDC, develop and implement commercial value propositions (e.g. bundling of products) to capture opportunities
Manage cross-organization activities to optimize investment
Ensures achievement of the account plan and delivery of the required financial results i.e. sales achievement, market share, NPI listing number, product presentation & hand on, DSC workshop, project implementation
Lead cross functional & cross organization working team
Mentor & guide DKSH sales team to ensure that they are properly motivated, and performs effectively
3M Global Terms of Use and Privacy Statement

187

Account Representative Resume Examples & Samples

0-2 years relevant experience
Minimum 1 year of sales experience is highly preferred
Strong PC skills including Microsoft Office products (Word & Excel), e-mail and the Internet
Excellent verbal and written communication and presentation skills highly desirable

188

Specialty Account Representative Resume Examples & Samples

Attaniment of sales quotas throught successful sales presentations,
Ensure cooperative and collaborative communication and execution between Clinical Specialists, Managec Markets personnel and Account Directors on shared accounts
Demonstrated knowledge and understanding of account based selling and experience selling and injectable (buy and bill) product is highly desired; general knowledge and understanding of reimbursement

189

Field Account Representative Resume Examples & Samples

Manages and grows sales volume with an existing group of customers, prospects successfully to expand the customer base with the expectation of incremental growth
Develops and implements plans to expand business presence for a portfolio. Sells based on business value proposition for the portfolio of customers
Develops and sustains sales relationships with key decision makers and influencers on all levels of the organization
Analyzes trends through sales reports and customer demand to identify opportunities
Shares market and competitor information with all applicable channels within the business
Participates in all local trade shows. Attends monthly business meetings for all business sponsored associations
Remains up-to-date on product improvements, industry, and technical knowledge
Typically requires BS/BA in related discipline. Generally 2-5 years of experience in related field; certification is required in some areas OR MS/MA and generally 2-4 years of experience in related field. Certification is required in some areas
Business to business (B2B) sales experience preferred
Direct sales to HD Supply facility customers and industry product line preferred
Experience with consultative selling/solution selling preferred

190

Account Representative Resume Examples & Samples

Manage the implementation of marketing programs to distribution partners
Execute the procurement, distribution and fulfillment of various promotional programs into distribution partner stores
Execute programs to maximize the success of partner programs at the retail level through display, advertising and promotion
Assist in the preparation of presentations to distribution partners
Be capable of learning new product lines, and implementing those lines on an ongoing basis
Ability to build and maintain strong relationships with internal and external customers
Comfort with complex and intangible product concepts that are not yet fully formed
Experience managing installation and operations of in-store services
Proficient with Microsoft Office Suite with intermediate to advanced Excel skills
Ability to prioritize and manage numerous projects on tight deadlines
High degree of initiative and keen sense of urgency
Excellent interpersonal skills, time management, and multi-tasking abilities
Proficient with various desktop software and marketing technologies, such as Microsoft Office

191

Field Account Representative Resume Examples & Samples

Relentless support of retail outlets (COR / Indirect / National Retail) in assigned geographic territory
Maximize store sales and in-store presence
Establish Brand advocacy through strategic training and salesmanship
Build and maintain strong professional relationships with all in-store personnel that can be leveraged for increased sales
Serve as a consultant to client to help them improve profitability through increased sales volume and product mix
Educate and train locations on our client's products, programs and promotions
Drive category value and consumer relevance
Coordinate and conduct in-store sale days to drive product knowledge and sales growth
Ability to manage territory to specific sales numbers and business plans
Ensure proper placement of select POP materials-increase share of space
Suggest ways to improve process or marketing at POS
Maintain a thorough understanding of the products and associated accessories of our client and its competitors
Learn and effectively execute new launch materials/products
Collaborate with management on performance goals
Analyze data to identify sales trends and create actionable solutions
Support local and/or national events/trade shows as needed
Development of a sales strategy to drive sell-through performance
Work with carrier and dealer agent leadership to anticipate and solve concerns and plan for upcoming events, seasonal changes, new product launches, etc
Engage the dealer channel with concerted efforts geared towards large orders
Develop and implement new regional customer events and incentive programs
Provide feedback to product managers and field management on issues, opportunities, and competitor activities

192

Account Representative Resume Examples & Samples

Product support for approximately 70+ Sales Reps
Sales Reps contact for SPT trays; new quotes, revisions
Participate in bids for new Customers or retaining existing Customers
New Tray closings
Write and process ECN’s
Sample coordination, shipping and delivery of tray prototypes and component evaluations for sales force
Provide cost, pricing, margin and product information to sales force
Develop and maintain analytical spreadsheets calculating margin, spend, savings opportunity, etc
Source/set up new components with outside vendors
Identifying and communicating with sales representatives on all margin improvement opportunities, including by not limited to product conversion, packaging enhancement, product placement, etc
Participate in New employee training as needed including New Sales Reps
Custom Ad Hoc type requests from Sales Reps

193

Account Representative Resume Examples & Samples

Account management for 60 to 70 local customers
The work environment will be via phone, web-demonstration, and 75% local travel for sales meetings
10+ years of B2B (business to business) sales experience
Computer software skills with SalesForce, Microsoft Office, Slack, and Google Drive
Any certifications with Real Estate associations such as NARPM, IREM or NAA is desired

194

Account Representative Resume Examples & Samples

We are looking for a goal orientated team player with a high level of enthusiasm
Candidates for this position will
Work with U-Haul's Credit Card Processing Company to research and respond to Visa/Mastercard credit card disputes through an application on the PC
Answer questions from U-Haul Locations regarding credit card transactions and other duties as assigned
Must be able to work independently to accomplish assigned tasks and meet time requirements

195

Account Representative Resume Examples & Samples

Adhere to the UPMC Health System and UPMC In-Home Services Standards of Conduct
Answer billing and insurance inquiries on patient accounts from patients, insurance companies and other In-Home Services billing areas
Attend compliance training as defined in the compliance training policy
Create and maintain Excel spreadsheets to report daily, weekly or monthly activity of cash, billing and collection status
Develop skills relevant to position through Continuing Education and Employee Training and Development
Identify and document overdue patient accounts to be sent to collections
Identify and post cash to correct patient accounts. All unidentified cash is resolved in a timely manner
Mail private pay statements to patients and performs necessary follow-up and investigative work as required
Maintain both self and work area in a manner consistent with a professional environment
Maintain daily cash transactions for bad debt
Maintain, correct and reconcile batch posting for any or all payors as requested by the Supervisor
Post, reconcile, mail and file all refunds that are created
Prepare adjustments that are necessary to change existing accounts receivable for patient information for patients
Prepare all cash, claim and related backup documentation for filing and/or storage
Prepare custom billing statements for special accounts and/or institutional billing, as required. Perform collection on these accounts as required
Prepare or obtain documents necessary for claim submission
Provide assistance on special tasks as requested by Manager or Supervisor of Business Office
Reconcile lockbox to the daily deposits
Refrain from disclosing or revealing confidential information to any person, except as specifically necessary for the staff member to perform his or her job duties. Refrain from access patient or coworker records (either electronic of files) except as specifically necessary for the staff member to perform his or her job duties
Research patient accounts that are effected by overpayments and refunds, payer or patient, as required
Review billing edit report to identify and perform data edits needed to ensure that claims are submitted to the correct payer and that all required information is included
Review unpaid accounts by examining remittance advice and aging reports. Investigate and take action on unpaid accounts to bring them to closure
Submit claims to appropriate insurance carriers or organizations to obtain payment for equipment and/or service provided. Perform collection on these accounts as required
Utilize billing software to confirm orders for billing
Ability to communicate with patients, payors, outside agencies, and general public through telephone, electronic and written correspondence
Working experience on personal computers, electronic calculators and various office equipment is needed
Collections or medical billing experience with basic understanding of ICD9, CPT4, HCPCS, and medical terminology is preferred
Familiarity with third party payor guidelines and reimbursement practices and available financial resources for payment of balances due is beneficial

196

Account Representative Resume Examples & Samples

Packages and markets crop applications to various carriers to obtain quotes
Reviews policies, identifies deficiencies and determines appropriate level of crop coverage
Manages renewal process for expiring crop policies
Binds crop insurance coverage and prepares crop insurance binders
Assists with the preparation of crop presentations and/or crop proposals for clients
Gathers information for crop applications

197

Account Representative Resume Examples & Samples

Producing and proofing reports and marketing materials
Entry into the Claims System and Plan Profile System; completing all behind-the-scenes steps for clients or potential clients
Completes ad-hoc projects as assigned by supervisor and/or carriers
Resolves regulatory issues with assistance from supervisor
Suggest new solutions to handle unusual issues
Communication with Insurance Underwriters, Account Managers, and executive level management
Works with Proposals of Insurance and contracts to create underwriter and state compliant certificates/policies of insurance
Ability to obtain a P&C or L&H license
Ability to focus and attention to detail
Flexibility and open to changing priorities
Experience with Microsoft Suite
Ability to work as a part of team as well as individually
Self – starter able to perform with moderate to limited supervision
Ability to communicate with clients and co-workers clearly and concisely
A P&C or L&H license is a plus!

198

Account Representative Resume Examples & Samples

Delivering the business plan for assigned customers ( revenues, volume, margin)
Negotiate local & regional commercial deals and manage price and margin according to the business guidelines
Develop account plans for strategic accounts and manage all aspects of reporting/ documenting, in particular by regularly using of CRM and forecasting tools
Develop aggressive growth plans with distributors aligned to regional marketing plans
Orchestrate the internal & external coordination of innovation project management
Detect cross-selling opportunities between hDow and heritage Dow Corning products
Work in close co-operation with regional and global technical team to identify growth opportunities, both for existing and new products

199

Account Representative Resume Examples & Samples

Onshore coordination of chemical sampling, testing and analysis completed offshore
Coordinate laboratory workscopes, providing technical assistance to support customer accounts
Prepare chemical recommendations and reports for Account Managers and customers
Participate in environmental monitoring, data gathering and reporting
Troubleshoot any systems that are out of customer specification, provide recommendations as required
Support the Account Managers with regard to attending customer meetings, sales and budgeting reporting and other ad-hoc assistance to account managers as required
Participate in risk assessments as required
Other ad-hoc duties and special projects as assigned
HNC/HND Level qualified or equivalent
Degree qualification in Chemistry or similar science would be beneficial
Experience of working in production chemicals/oilfield chemistry
Experience of providing chemical services in an offshore environment
Experience of working in a chemical laboratory would be beneficial
Experience of supporting a chemical services account would be beneficial
Awareness of chemical hazards and general health, safety, environment and welfare considerations
Knowledge of various chemical testing methods

200

Account Representative Resume Examples & Samples

Create materials for and conduct sales presentations to customers
Assist with on-site troubleshooting of customers’ concerns
Maintain appropriate relationship with key suppliers
Experienced Account Representative/Outside Sales

201

Account Representative Resume Examples & Samples

Process customer orders, plan & optimize shipments into loads, tender freight to third-party carriers
Update Transportation Management System/Mercury Gate with current shipment information
Provide detailed instruction to various customers & associates from other shifts by phone and e-mail
Provide visibility to management and the customer by tracking, process over-sight, auditing, researching and troubleshooting operational issues or functions
Complete daily logs and trackers
Handle rate negotiations with carriers on a spot rate basis
Identify cost savings opportunities for the customer
Coordinates with carriers to ensure on-time delivery by tracking trucks for pick-up, estimating times of arrival and delivery, and recovering loads when necessary
Provides load exception investigation and reporting
Weighs alternative financial decisions before taking action
Bachelor’s Degree in Business or Supply Chain Management preferred
Two (2) plus years of experience in Transportation/Supply Chain preferred
Ability to manage multiple tasks and prioritize time sensitive situations in a fast paced environment
Excellent problem solving and analytical skills
Advanced desktop computer skills including Microsoft Excel and Outlook required
Ability to develop and maintain professional working relationships with customers as well as Penske associates
Ability to adapt in a dynamic environment
Must be able to learn and regularly operate various computer systems across different platforms
Ability to work First and Second Shift as needed. Flexibility with scheduling required
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, criminal history, and drug screening)

202

Account Representative Resume Examples & Samples

Operates a computer workstation to obtain and extract order information and uses the data to provide customer service
Provides back-up support to other team members as necessary
Assists the districts’ Technology Department and other e-SHARS Representatives with any applicable technical issues. Researches technical issues that arise and assists in determining a solution. Communicates with manager regarding new technical issues and solutions with the system, and assists the technology department or upper management to resolve system problems. Tests the e-SHARS application regularly to ensure the system accuracy and that any issues are fixed. Tests all new features added to the system to ensure testing requirements are met. Communicates with the Medicaid Manager regarding the results of the e-SHARS application test

203

Inside Account Representative Resume Examples & Samples

Learns and executes the sales process for GRC products and services by staying fully informed of the prescribed sales process; understanding the complexities of selling products and services into corporate legal departments (e.g., interacting with individuals at all levels of the organization from c-level to general managers, consultative sales relationships, understanding the nuances in GRC's suite of web based services and software and competitors); working across business units, both internally and externally, to negotiate a consensus; collaborating with Sales Manager, product manager, Pricing Manager and top performers to continuously improve; accepting critical feedback and implementing suggestions; and establishing credibility to properly serve a sophisticated business customer
At least 5 years of account/relationship or service team experience, including
Integrating information from multiple sources
Inside business-to-business sales
High call volume activity
Working with CRM as primary account management tool
Registered Agent, Corporate Compliance, and Business Licensing services
Long sales cycles (3 - 24 months)
PC and basic technology components
Contract negotiation
Tools and process enabling remote connection to internal systems
Sales management software; Salesforce.com in particular
Travel Requirements
Must have a car
Ability to travel by air

204

Account Representative Resume Examples & Samples

Account Representative for busy oncology practice
Posting charges
Working with the billing department to provide medical records needed to facilitate payment of claims
Insurance Verifications
Working with patients to acquire patient financial assistance from pharmaceutical companies and/or foundations
Correct claims to pass through edits
High School diploma or equivalent is required
Two years experience working in a medical office and/or billing office with knowledge of ICD10 and CPT codes
Must have strong computer skills

205

Specialty Account Representative Resume Examples & Samples

Will call on 75 high volume office accounts, 3 hospitals for in-servicing and responsible for 1-2 consumer events per quarter. Coverage will be across 11 cities, 27 facilities, and 75 providers. The majority of these facilities have multiple providers in one location. Contractor will overlay these accounts with existing SAR coverage
Develop leads for new business
Travel throughout assigned territory making sales calls on OB caregivers, hospitals and performing in-services to departments including L&D, CBED's, health care systems, LGP's, and consumer type events promoting CBR
Responsible for leading CBR education directly with consumers during consumer events
Proficient in current products, presentations, market and disease state knowledge; including knowledge of competing products and services
Achieve sales targets through efficient and effective sales cycle and territory management. Maintain sales base while closing new business in both new and existing accounts
Ensure that all administrative tasks are completed in accordance to company policy
Previous experience in cord blood/tissue banking industry preferred

206

Account Representative Resume Examples & Samples

Working collaboratively with partners to uncover opportunities and drive new business to both EAN and partner
Build strong long term strategic commercial relationships, formalized in enduring contractual agreements
You will conduct Quarterly Business Review with Partner to evaluate relationship, progress on projects and where there is room for improvement
Ability to accurately diagnose known and unknown partner business needs and translate needs into optimization opportunities through up selling of product, services and sales optimization
Challenge competitor related discussions with value based reasoning
You are a great relationship builder: communicate and build strong business relationships remotely (via phone, Skype, email); including fundamental presentation skills and the demonstrated ability to articulate ideas clearly and to appropriately influence others
Building strong internal relationships with technology, customer operations, finance, sales support, analytics, and legal teams as necessary. The role will consistently liaise with a number of people within various functions, disciplines and positions
Leading the launch and on-going day-to-day performance of the EAN Partnerships and work across other functions, e.g. Marketing, Operations, Technology, Site Optimization and User Experience
Excellent customer focus and relationship building skills
Strong analytical, numerical and problems solving skills with ability to learn quickly
LI-LC2

207

Specialty Account Representative Resume Examples & Samples

Will call on high volume accounts, hospitals and is responsible for working various consumer events throughout the year. Coverage will be across the 5 boroughs of NYC and will overlay with existing Specialty Account Representative coverage currently in place
Develop new leads for business
Travel throughout assigned making sales calls on OB's, MFM's, hospitals and performing in-services to departments including labor & Deliver, Childbirth educators, health care systems, large group practices, and consumer type events promoting CBR
Responsible for leading CBR education directly with consumers at consumer related events
Cultivate professional relationships with all types of customers (internal & external)
Proficient in current product, presentations, market and disease state knowledge, include knowledge of competing products and services
Achieve sales targets through efficient and effective sales cycle and territory management, maintain sales base while closing new business in both new and existing accounts
Plan and organize daily sales activities to optimize the use of time and maximize the achievement of sales objectives

208

Account Representative Resume Examples & Samples

Primary point of management contact for all existing customers (providers) in Commercial Services
Responsible for business development with providers including but not limited to: meeting Tx goals based on company budget, making sure the revenues rates for GTECH are the best of the market and exploring further opportunities that increase Tx and revenue for the company within existing providers
Lead contractual modifications that improve our business position and create a climate of cooperation and partnership with providers
Ensure that their basic needs are met and contractual parameters of our defined working relationship are followed
Work closely with our existing customers to understand their overall business needs, goals, visions, and mission
Coordinate and lead efforts to implement solutions to help those customers meet further needs within their organization
Organizes internal teamwork and execution to met existing needs of customers
Organizes internal teamwork, between ADM, local team and Global Technology Solutions department, to explore possible solution scenarios to fulfill unmet needs
Develops short and long range plans to ensures compliance with internal objectives as well as those of our customers
Develops and effectively executes comprehensive account penetration plans, strategies, and contract renewals
Ensures the provision of timely, efficient and appropriate service to current accounts
Negotiates major requirements, deadlines and concerns with key accounts
Promotes client relations by meeting with potential and existing customers in the appropriate jurisdiction to demonstrate products and standards of GTECH
Manage and coordinate suppliers and clients relations
Coordinate any action required by any department to offer an appropriate customer service to any client or supplier
Develop growth and optimization strategies of our special accounts
Generate periodic reports regarding our special projects and accounts
Propose and develop implementation of new accounts as well as their alliance and contractual relations to the company
Must be fluent and articulate in English and Spanish. Strong communication (written, verbal and presentation) skills
Highly computer literate an proficient with strong knowledge of MS Office (Word, EXCEL Powerpoint) programs
Strong interpersonal, motivational and negotiation skills
Self-motivated, disciplined, self-managing with ability to work independently to meet deadlines
Strong communication and business development thought process to be primary lead on developing existing relationships
Strong leadership and decision making skills; ability to make sound judgment
Ability to work harmoniously across multiple teams and liaise with Corporate as well departments

209

Account Representative Resume Examples & Samples

Selling 3M Food Safety testing solutions to food and beverage producers, reference labs and distributor partners
Working with cross functional teams
Drive sales with a business and financial acumen
Manage all business activities and customer requests within the territory
Representing the voice of customer for ongoing product and marketing program development needs
Demonstrates positive energy, confidence and optimism; an energizing leadership style; is collaborative; has a "can-do" "can-help" attitude; creates a positive work environment, and fosters morale
Requires approximately 75% travel with up to 50% overnight stays
Minimum of three (3) years of Professional sales experience
Bachelor of Science Degree in Microbiology, Chemistry or science degree is preferred
Microbiology experience applicable to the Food Safety industry is desired
Resides in Colorado Utah or Idaho
Five (5) years of direct B2B sales experience
Five (5) years of sales experience in the technical and/or food and beverage industry
Key Account Management experience
Track record of delivering forecast and growth expectations
Strong presentation and interpersonal skills in a variety of audiences (front line to C-Suite)
Strong communication and organization skills
Pathogen testing products background
Laboratory sales experience is preferred especially within the Food & Beverage Industry
Experience working cross-functionally within a team environment is preferred
Critical thinking, problem solving skills and a strong technical aptitude
Strong computer skills and experience with Microsoft Office, CRM tools like Sales Force.com
Strong interpersonal skills and a professional presence
Experience with "Solution Selling" methodology

210

Account Representative Resume Examples & Samples

Targets key accounts for growth in line with market strategies
Drives sales through pre-call planning, post-call analysis and follow-up
Builds relationships at multiple levels within the account (e.g., physician, office staff); with internal support staff and with operations to maximize efficiency of processes
Maintains a breadth of knowledge of all connectivity products
Ensures compliance with company policy and government regulations
Manages other projects/responsibilities as assigned by manager
High School Diploma or equivalent, required
Minimum of three (3) years related experience including products, services, operations, customer service, marketing and sales techniques. Medical technology experience, preferred
Broad PC based experience with presentation applications

211

Account Representative Resume Examples & Samples

Reviews all receiving shelves that pertain to the Business Segment
Monitors and maintains action plans for all assigned customers
Ensures hot sheets/status reports are reviewed and submitted per customer requirements
Monitors and performs consignment reconciliation & inventory levels for assigned customers
Prepares and sends core disposition notices to customers
Flows down contractual and/or customer requirements to all affected parties
Establishes KPIs (Key Performance Indicators) to monitor customer health and reports performance to assigned manager
Employs the ACE tools to drive continuous improvement and insures that standard work is current
Understands the needs of the customer by maintaining full visibility of customer activities on a rolling basis including, but not limited to: RMAs, disputes, shortages, RAILs, conference call coordination, gathering and reporting via scorecards/dashboards
Ensures timely response to operational needs and administrative tasks through guidance of team members
Positively endorses the company position and products when faced with an adverse or negative situation with the customer
Maintains a high standard of etiquette and protocol with the customer
Miscellaneous duties and assignments

212

Account Representative Resume Examples & Samples

Ensure alignment with business changes and new product introduction
Test major updates and ensure business functionality
Raise and contribute to the closure of work tickets
Assist with defining system programming requirements
Establishes KPIs (Key Performance Indicators) to monitor program health and reports performance to Customer Service Manager and Business Segment Manager
Provides consistent KPI reporting on all analytics. Summarizes key insights and offers recommendations for improving KPI performance
Ensures timely response to operational needs and administrative tasks
Responsible for producing sales results with assigned customers
Logs sales calls and customer interactions
Responds to all reports/actions within required timeframe

213

Account Representative Resume Examples & Samples

Manage a portfolio of customers, in a designated area, to execute sales plan
Systematically screen customer base for new opportunities, generates leads and maintains pipeline
Identify, plan and develop new customers in line with business development plans/targets
Provide appropriate and agreed levels of contact, service and support to ensure sales targets are met
Monitor sales against agreed targets on a regular basis to ensure they are met and where necessary the need for remedial actions are identified, reported and implemented
Plans own visit schedule in line with agreed customer service levels for that customer segment
Manage sales support activities in designated area
Collects, reports and analyzes the customer feedback / information on present as well as future market trends in the context of possible further market penetration
Identifies, targets and implements the approved sales strategies in the assigned marketplace
Coordinates own visit schedule with the assigned Technical Representative
Plans, executes and reports on the sales activities in the assigned sales area
Promotes the positive company image and develops long-term relations with the customers
Identifies business opportunities, pinpoints and tries to resolve existing and/or potential problems and requests support from the upper management
Delivers periodical progress reports and proactively submits recommendations regarding the improvements in the approach to the marketplace
Cooperates with the other departments in the implementation of approved SMU service solutions
Proactively informs the upper management about the required sales support level (including marketing, technical, logistics and control) and cooperates in and coordinates the implementation of the defined activity
Systematically up-dates CRM with valid, accurate and complete customer-related information
Has expert knowledge on the features and benefits of available products/services
Cooperates with Technical Representative in educating customers on technical requirements of available product lines, IT support tools and non-paint assortment
Advises upper management on training types, recruits participants for relevant courses and gains commitment for customer attendance
Monitors and reports on the status of formal customer complaint procedure handling
Gets familiar with all applicable corporate as well as site policies/procedures with regard to personal conduct/HSE standards and acts in compliance with all regulations
High School Diploma Required; College degree preferred
Sales experience with vehicle collision repair industry
Strong time management and communication skills
Critical thinking, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Active learning, understanding the implications of new information for both current and future problem-solving and decision-making
Good computer skills including customer relationship management CRM software, internal database and Microsoft Office
Requires a valid driver’s license and approximately 20%-30% travel

214

Account Representative Resume Examples & Samples

Learns full line of GRC services including features, benefits, pricing, intended use, value proposition and competitive position in order to effectively serve clients by attending and engaging fully in training program for new hires; completing all self-study reading, exercises, and activities in the prescribed timeline; engaging in one-on-one training with Sales Manager or other training resources; accepting critical feedback and implementing suggestions; studying information provided by product management and marketing on an on-going basis in timely manner until mastered; working with actual service applications to establish and maintain competence in demonstrating and using them; researching and learning how the services fit into customers' processes and contribute to their business performance; and reviewing competitor information to be able to compare and contrast them with GRC services
Manages assigned account list that supports a healthy sales pipeline by reviewing target list provided (account sizes are set according to territory demographics); organizing customers by segment and opportunity (e.g., size, type of corporation); researching contact information for decision-makers and influencers; building daily and weekly calling lists; and maintaining information within the Salesforce.com CRM database in accordance with timing and content standards
Maintains and grows existing customer business to meet weekly, monthly and annual sales goals by contacting existing clients in sufficient volume and with appropriate regularity to stay informed of their business needs and the value provided by existing CT solutions; ensuring the client retains WK as registered agent; identifying new business units/practice areas within the client organization for which CT can provide products and services; seeking introductions to other customer staff; expanding usage or selling modified or upgraded solutions to meet current or future client needs; working with Service Teams to set strategies to secure client base and identify new business opportunities; supporting Marketing promotions, campaigns, including tracking, reporting and converting; and updating Salesforce.com CRM database in accordance with timing and content standards
Contributes to new product development and software issue resolution that meets customer needs by identifying gaps/issues where current products and services do not meet client requirements; working with product managers to translate unmet client requirements into business and functional specifications; managing client expectations on the timing, delivery and scope of service enhancements; ensuring efforts by CT are completed on time and in scope based on specifications; and engaging corporate resources (e.g. Service Teams, Product Development) to ensure client issues and concerns are resolved
Improves CT market share within the territory by identifying departments/business lines in target accounts using competitive services; engaging the client account at the management and executive level to identify business issues; conducting analyses and applying business knowledge to provide recommendations and assist in issue resolution with new services or expansion of current services; managing the transition to CT services to meet expectations and form the foundation for a long-term customer relationship; and staying connected through meeting call standards with existing clients to ensure competitors are unlikely to move customers to their services
Facilitates implementation and management of GRC products and representation services into client corporations by developing and maintaining extensive knowledge of how GRC product implementation and client services are initiated and delivered; responding to customer inquiries; assisting in training; engaging members from WK teams (e.g., team leader, service team members, director, application trainer) as appropriate to meet customers' needs; and monitoring implementation progress to ensure project is completed on time
Represents Wolters Kluwer by developing and maintaining comprehensive knowledge of Wolters Kluwer services, industry trends and general business and financial acumen through various sources and initiative; communicating Wolters Kluwer competitive advantage to customers in a compelling articulate manner in speech, writing and formal presentation; behaving in ways that demonstrate corporate core values and culture; developing professional and positive relationships with customers and colleagues; and maintaining a reputation of competence, integrity and professionalism
Bachelor's Degree in business, marketing or related field
Non-Compete: Must be able to sell into all clients within the territory without restrictions or challenges from enforceable non-compete agreements held by the employee and prior employers within 30 days of employment
Working independently with a minimum amount of oversight
Responding to customer inquiries and improve/maintain the relationship
Analyzing data and identifying ways to improve processes
Working in professional service/customer service center and/or production/fulfillment
Giving presentations to varied audiences
Working within a multi-division organization with various sales channels
Selling complex professional services
Sales process and activities
Legal concepts and terminology
Corporate compliance
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Record keeping and order entry systems; One World, Arrow, and Voyager in particular
Minimal Travel
Ability to Travel Independently
Ability to obtain a Mastercard

215

Student Account Representative Resume Examples & Samples

3-5 years’ experience in an office environment, preferably in higher education
Excellent interpersonal and strong oral and written communication skills are required to effectively communicate with a wide variety of parents, students, and other university community members
Ability to work with numbers and to perform basic accounting-related tasks
Proficient in Microsoft Office and the internet required; Working knowledge of Banner, TouchNet and Workday preferred
The ability to work and act independently and work harmoniously as a team member
Ability to shift focus and priority in a fast paced environment. Must be able to work with a diverse population

216

Account Representative Resume Examples & Samples

Provide Generation, T&D products and solutions sales coverage for the Northeast region
Develop and implement Siemens strategic efforts with Region peers and agents
Bachelor’s Degree or greater in engineering or business related field
8 +years of industry-related experience in Generation, Transmission & Distribution products, marketing and/or factory experience
8+ years of marketing/sales experience
Strong interpersonal, organizational, leadership, and multi-tasking skills
Ability to listen to clients, extrapolate relevant data, and generate a winning strategy
Ability to effectively communicate and lead this defined strategy internally with multiple product lines in support of proposal responses and contract negotiations
Ability to travel 30-40% both domestically to customers and internationally to manufacturing locations in locations such as Mexico, Brazil, Germany, or Italy
Flexibility in schedule needed to attend some evenings and/or weekend for customer events
Experience with Siemens products
LI-SRH

217

Account Representative Resume Examples & Samples

Minimum of three (3) years of sales experience
Direct experience within Skin and Wound Care products, Medical Device or Disposable Sales is highly desired
Understanding of national contracts negotiation and/or distribution management
Experience with US health care market, understanding of Medicare reimbursements
Demonstrated in-depth understanding of product lines, customer segments and their needs, internal functional needs, and competitive products, prices and policies
Verbal and written communication abilities
Negotiation Skills
Professional demeanor and the ability to interact with all levels of an organization

218

Account Representative Resume Examples & Samples

Minimum of one (1) year of combined experience selling medical equipment and/or medical disposables to Acute Care Hospitals
Experience working with customers utilizing GPO contracts
Experience in nursing
Utilizing Microsoft Office programs such as Excel, Word, PowerPoint, Outlook
Experience utilizing Salesforce.com Customer Relations Management system
Strong understanding of the healthcare market
Exceptional aptitude to sell and can provide evidence of previous success with meeting or exceeding medical sales forecast attainment
Well organized with excellent communication skills

219

Inside Account Representative Resume Examples & Samples

Formulate account plans
Note account slippage and create a proactive strategy to gain business
Engage with partners for quotes/orders and ensure that team enters those quotes/orders successfully
Effectively manage a sales pipeline to guarantee continual growth
Make inbound and outbound sales calls to an established client base in order to quote prices and provide product information
Build influential relationships with our vendor partner and reseller
Help reseller navigate vendor programs to maximize the profit for both Tech Data and our partner
Create business plans to uncover new opportunities and increase Tech Data's sales and profits
Represent Tech Data professionally in daily interface with internal and external business partner, customers, and supporting departments
Perform additional duties as assigned
Meets attendance and punctuality standards
Adjust readily to change and adapt as needed in regards to multiple parts of our organization
Work as part of a team. Build solid, effective working relationships with others
Be able to constructively work under stress and pressure when faced with high workloads and deadlines
Friendly, outgoing, socially at ease demeanor
Able to execute instructions and to request clarification when needed
Foster and lead multiple lines of communication
Maintain a positive attitude in the face of criticism, rejection, or failure
Skillfully negotiate, promote/sell ideas persuasively, and close transactions with mutually beneficial results
Provide courteous and timely service
Attend to important details with accuracy and efficiency
Able to use relevant computer system applications (Microsoft Office Suite)
High School/G.E.D. Certification plus 3 years relevant experience
2 Year Degree plus 2 years relevant experience
Prior Cisco Sales Experience
4 year degree with Sales/Marketing emphasis

220

Account Representative Resume Examples & Samples

Knowledge of the health care and PBM industry and its products and services
Ability to work cross functionally to resolve client issues
Strong focus on customer service
Ability to manage timelines and meet tight client deadlines
LI-AL1

221

Account Representative Resume Examples & Samples

The Account Representatives will develop new customers from referrals, prospecting lists and cold calls, regionally in the United States
Generate new leads and maintain the ability to close sales in both an internal and external sales environment
Work toward expanding Youth Tournaments external organizational alliances and consumer base, hence creating new target markets
Negotiate conversations and sales terms effectively
Demonstrated ability to communicate effectively
Bottom line and results-oriented

222

Account Representative Resume Examples & Samples

Knowledge of the Company's sales, marketing, and operating processes
Knowledge of the customers' business issues and concerns
Ability to communicate effectively with internal and external customers through multiple means, such as phone, email, and live discussions
Ability to work unsupervised while still performing necessary tasks
Ability to take direction and offer solutions as needed
Ability to respond professionally to RFIs and RFPs

223

Account Representative Resume Examples & Samples

Demonstrates persuasiveness, tenacity and strong selling skills
Possesses excellent verbal and written communication skills, including excellent presentation skills
Exhibits strong analytical, problem solving and negotiation skills
Ability to calculate discounts, commissions, proportions and percentages
Reads, analyzes and interprets business periodicals, professional journals, technical procedures and government regulations
Able to work with minimum supervision and make responsible decisions
Possesses working knowledge of company policies, procedures and computer systems
Knowledge of Microsoft Office applications (Excel and Word) at a basic level required

224

Field Account Representative Resume Examples & Samples

Strong analytical, problem solving, negotiation, and organizational skills
Ability to present complex topics effectively to senior management, public groups and boards of directors
Must have ability to write reports, business correspondence, articles and presentations
Exhibits exceptional knowledge of company products and services
Possesses working knowledge of company policies, procedures and computer system
Position requires knowledge of all Microsoft Office applications at the basic level
Must possess a valid Driver’s License, safe driving record and be insurable by the Companies’ liability carrier
Requires some travel, amount varies depending on territory assigned
Strong analytical skills (able to calculate discounts, interest, commissions, proportions and percentages.)
Works with minimum supervision and can make independent judgments
Must be able to carry up to 10 lbs without assistance

225

Account Representative Resume Examples & Samples

Operate your company-supplied laptop computer and perform error-free data entry on each vehicle’s options and equipment
Take high quality digital photographs, print marketing materials, and then move to the next vehicle and repeat the process -- it’s quality in a fast-paced environment
Work independently as you manage your own workday and learn new efficiencies and quality techniques with both laptop and digital camera
Earn the reputation of a Dealer Specialties Ambassador whenever you step foot on a dealership’s lot – develop and nurture a multitude of new professional relationships with our customers
Solid base of general automotive knowledge (vehicle equipment, options, features) and a familiarity with car dealership operations
Prior success in route sales or field service is preferred
Personal characteristics include excellent customer service and selling skills, problem solving, listening, time management, detail oriented and precise, enthusiastic, customer-focused, interpersonal savvy, organizing, priority setting, comfort around management, integrity and trust
Solid computer skills and a good knowledge of Gmail, MS Excel and Word
An eye for automotive photography
Work outdoors in an independent and self-directed environment
A valid driver’s license, reliable transportation, auto insurance, and a good driving history are a must

226

Account Representative Resume Examples & Samples

Familiarity with car dealership operations with a solid base of general automotive knowledge
Route Sales or Field Service experience preferred
Offer your personal strengths and business competencies that include customer focus, enthusiasm, listening, drive for results, comfort around dealership management, composure, problem solving, detail oriented, precise
Basic computer skills and an eye for automotive photography
Possess a valid driver's license and have a good, safe driving history

227

Account Representative Resume Examples & Samples

Exhibit pro-active problem solving skills
Be detail oriented and precise
Possess an enthusiastic, customer-focused personality
Have basic computer skills and an eye for automotive photography
Have familiarity with car dealership operations
Enjoy working outdoors in an independent environment
Solid base of general automotive knowledge
Associate
Familiarity with Car Dealership operations: 1 year
Driver

228

Account Representative Resume Examples & Samples

Action oriented, customer focus, interpersonal savvy, comfort around management, integrity and trust, priority setting, problem solving, time management, listening, and organizing
Other strengths include customer service skills, detail oriented/precise, eye for automotive photography, enjoy working outdoors, and work independently on your own, motivating yourself to get the job done in an excellent manner at all times
Strong computer and digital camera skills

229

Field Account Representative Resume Examples & Samples

Expected to consistently attain or exceed monthly quotas for visits and sales performance
Gains and maintains a sound knowledge of specific client products
Professionally represents MarketSource and it clients at all times
Builds relationships with assigned retail location personnel, including local and district-level management
Performing in-store or off-site product training sessions for retail sales staff
Performing in-store product demonstrations at assigned events
Responding to store customers and in-store sales staff questions regarding client specific products
Providing superior customer service (retail sales experience a plus)
Gaining and maintaining a sound knowledge of specific client products
Maintains visual presence standards for client products, which may include ordering parts, cleaning product, installation of minor hardware, repositioning product, or other maintenance as required
Must possess the ability to work with a high level of autonomy, a self- motivated individual with a strong work ethic who can excel with limited supervision and/or instruction
Bachelor’s degree in marketing, sales, or other related business field, or equivalent sales and marketing experience required
1-3 years of retail sales experience, with appliance sales experience preferred
Strong work ethics, personal integrity and character, positive attitude, enthusiasm, competitive drive, and self-motivation
Strong ability to persuade, motivate, and influence others
Aptitude for learning new technology
Ability to operate independently and proactively, prioritize, multi-task, and manage time effectively
Intense desire to improve professionally-minimally by successfully taking and passing two (2) LMS OneSource courses per year
Able to analyze and interpret reports to develop work activities plan
Proficient in Microsoft Office suite
Additional Job Requirements
Flexibility is required
May require prolonged standing
Requires bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items, all of which may be heavy
Adaptable to fast-paced environment
Must have reliable transportation
Must have reliable Internet Access
Performs additional job duties as assigned
Must be using a web enabled device (smartphone or tablet) with current iOS or Android with an active data plan
Valid driver’s license is required

230

Account Representative Resume Examples & Samples

The work environment will be split between telephone work with clients in the office and outside fieldwork at client locations. Minimum 25% travel required
Minimum of 5 years of sales experience with a record of exceeding assigned quotas. Field sales experience preferred
Any certifications with Real Estate associations such as IREM or NARPM is desired
Position requires field activities including overnight and some weekend travel

231

Account Representative Resume Examples & Samples

Sell the complete line of Cleaning & Workplace Safety product portfolio
Engage the end user to deliver product solutions, engage strategic local, regional and national distribution partners to drive product sales
Minimum of three (3) years of distribution sales experience
Salesforce CRM experience
Experience selling product bundle solutions, understanding of distribution contracts
Distribution management experience

232

Account Representative Resume Examples & Samples

Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service
Maintain a strong work ethic with a total commitment to success each and every day

233

Account Representative Resume Examples & Samples

Bachelor’s degree in Business, Healthcare Administration, Marketing, a clinical discipline, or equivalent experience and knowledge
Current Washington State Driver’s license and automobile insurance
Current professional licensure as applicable to education
Current Healthcare Provider BLS certification
Prior successful medical sales account management experience
Proficient in using computers and knowledge of an Electronic Medical Record (as applicable) and Microsoft Office Suite programs
Healthcare focus of education
Previous sales experience in the Washington State home health & hospice, Skilled Nursing, or infusion marketplace
Previous experience selling directly to physicians, hospital, discharge planners

234

Key Account Representative Resume Examples & Samples

Evaluate current account sales, trends, and spending to ensure proper execution in non-traditional channel
Performs merchandising activities in accounts that would include stocking shelves, product rotation, proper pricing, stocking cold boxes, vending machines, and building displays
Analyze the overall non-traditional business and solicit new business while maintaining and growing existing business. Familiarizes established accounts with new products and developments
Write orders subject to approval by company and ensure compliance on all contract agreements and obligations
Prepare and submit regular reports on activities, sales volume, and expenses

235

Account Representative Resume Examples & Samples

Develops and implements sales objectives, plans and strategies for present and potential products
Controls and coordinates business related activity between NSK and customers
Prepares and maintains field “sales” records, reports and customer forecasts
Utilizes advanced professional sales skills to satisfy all customer forecasts
Participates in forecasting and market analysis by collecting, analyzing and interpreting general economic, industry and competitive information
Supports and implements company goals, objectives, and special assignments as requested
This job requires a minimum of a Bachelor’s Degree in a related field and 2 to 4 years of position-related experience

236

Account Representative Resume Examples & Samples

Establishes and maintains customer contacts for GM accounts receivable, tooling recovery, and prototypes
Commercial support of the customer projects, incl. modifications to same
Assist account manager to complete customer quote responses by working with internal finance, engineering, plant personnel and others as required
Assist account manager as needed to maintain data bases

237

Inside Account Representative Resume Examples & Samples

Ability to accurately diagnose known and unknown partner business needs and translate needs into optimization opportunities and appropriate offerings
Strong value based selling skills founded on business acumen and the ability to translate benefits into the partner’s business language to prove value
Ability to effectively communicate and to form strong business relationships remotely (via phone, webex, email); including fundamental presentation skills and the demonstrated ability to articulate ideas clearly and appropriately influence others
Effective leveraging of value delivered to increase mutual value and account penetration
Ability to identifying partners for which EAN is a strong fit and which have the opportunity for long term growth
Ability to renegotiate and renew contracts with partners in order to develop mutually beneficial deals for both EAN and the partner
Ability to identifying gaps in product or tools specific to mid-long tail portfolio and surface gaps internally with supporting teams to ensure we are equipped to drive long-term growth
May be involved with pre-qualification of leads
Proficiency in Microsoft Word, Excel and PowerPoint
Ability to work and thrive in a multi-tasked, fast paced environment
Specific language skills may be required dependent upon location
Ability to influence internal and external decision makers
Real passion for technology, experience in working with XML and API solutions is a bonus
2-4 years related industry experience and college degree

238

Account Representative Resume Examples & Samples

Cross sell patients into diabetic devices
Fill the patient's diabetes market basket by cross selling additional ancillary supplies
Logging into a phone queue daily to assist new customers with their diabetic needs
Maintains manufacturer relationships by having scheduled calls and daily email communication
Team oriented; ability to work with manufacturers and doctors' offices
2+ years of sales experience
Ability to travel up to 10% of time
Experience with Microsoft Office (Outlook)
Ability to ype 50 words a minute
Can thrive in a fast-paced environment
Grow referrals through manufacturer relationships

239

Account Representative Resume Examples & Samples

Prepares and maintains updated account plans for major accounts and prospective accounts found within assigned area of responsibility
Provides marketing with input for use in developing strategic plans and develops account plans that are consistent with overall division strategies
Implements and coordinates activities relative to each account plan and monitors each plan for effectiveness
Provides appropriate personnel with progress reports covering each account plan on a regular basis
Establishes and monitors closely a call plan for all customers and prospective customers within assigned area of responsibility and implements changes as required
Monitors closely all activity at each custimer and prospective customer location and reports on expansions, closings, business trends and all other factors impacting volume levels
Maintains detailed customer files (share, relative quality, relative price, specifications, contacts, competitor, etc.) on an ongoing basis
Maintains up to date information with regard to gross margins for all major accounts and makes pricing recommendations as appropriate
Establishes and maintains multi level contacts at all major existing and prospective accounts
Communicates all pertinent information involving assigned accounts and prospective accounts to appropriate personnel through reports of call
Seeks out and promotes new product and service offerings as well as new uses for existing product lines and potential candidates for acquisition
Develops and maintains territory sales funnel for prospective new business
Provides immediate supervisor with sales projections for products and customers within assigned area of responsibility for use in developing sales budgets
Investigates promptly and accurately customer complaints and coordinates the resolution of these complaints to the complete satisfaction of these accounts
Assists division marketing with trade shows, conventions, and trade association meetings as requested
Assists, as needed, with the training of division sales and marketing personnel
Stays abreast of current selling techniques and makes every effort to constantly improve product knowledge and knowledge of the marketplace
Serves as coordinator for regional accounts as requested by management_
Champions new products and services as requested for the region and/or the division,
Submits expense reports, reports of call and itineraries on a weekly basis and all other reports on schedule
Promotes company goodwill and maintains proper relationships with customers and prospective customers
Protects assets, confidential and restricted information, developments, specifications, materials, legal obligations and other such data in contacts with external parties
Complies with all company policies

240

Account Representative Resume Examples & Samples

Manages existing refinery process chemical business for a specified geographic area
Maintain and grow business base
Bachelor's Degree or equivalent
3 years of process chemical experience
Degree in Engineering, Physics, or Chemistry preferred
Candidates with field experience working in a refinery
Experience with desalter, finished fuel additive programs, and overheard corrosion control programs

241

Account Representative Resume Examples & Samples

Experience in an office or insurance setting is helpful
U.S. Eligibility Requirements
Interested candidates must submit an application and resume/CV online to be considered
Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation
Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization
Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure

242

Account Representative Resume Examples & Samples

Update renewing SPD’s (Summary Plan Descriptions)
Verify renewal premiums against “sold” renewal premiums
Calculate lift-loss for renewing groups
Record commission to running commission spreadsheet
Update benefit administration systems (online or via excel workbook) with renewing carrier, plan, and rate information as directed by Account Executive and/or Account Manager
Request, obtain and distribute renewing groups EOC’s (Evidence of Coverage booklets)
Assist with claims issues as directed by Account Executive and/or Account Managers
Review open enrollment forms for accuracy and completeness
Review ongoing enrollment forms to accuracy and completeness, process with carriers via online benefits administration or email or fax
Send out Benefit Administration Reminders & Report Cards to renewing groups
Miscellaneous items as directed by Account Executive and/or Account Manager

243

Account Representative Resume Examples & Samples

Working with an Account Manager on all business functions including enrolling employees in an online enrollment system, reconciling employees and benefits with employers and carriers, addressing employee’s benefit questions and claims inquiries and ensuring client’s needs are met
Assisting an Account Manager with Annual Enrollment by helping create communication materials, preparing spreadsheets, testing the online enrollment system, enrolling employees in benefits, generating consolidated bills, and reconciling everything after enrollment is over
Establishing and maintaining strong and effective business relationships with clients, carriers, and management
Team player with a positive attitude
An aptitude for and interest in learning new things
Proficient in Microsoft Excel, Outlook, and internet utilization
Strong organization, interpersonal, communication, and time management skills
Employee Benefits knowledge a plus but not required

244

Account Representative Resume Examples & Samples

Develops knowledge of a client’s business and industry and their specific risk profile though their business model, asset portfolio, product and cash flow, loss history, etc. Identifies the client’s exposure to loss and the means to address them; predominately through insurance risk transfer. Identifies tolerance to risk retention and service needs and protocols
Creates insurance proposal to compare competitive insurance program options and recommend the best program for our clients
Monitors the risk transfer process: binder issuance, policy issuance reviews, service delivery, etc., for accuracy and timeliness
Accurately completes the Renewal Information Request
May be responsible for Service duties on some accounts
Participates in identifying new business opportunities

245

Account Representative Resume Examples & Samples

Proficient time management is essential
Define long term objectives while maintaining the ability to adjust to changing situations
Effective customer call planning
Thorough and professional reports and administrative duties completed on-time
Bachelor of Science in Engineering discipline or Business Administration
Minimum of two (2) years of experience in industrial sales
Excellent customer relationship management. Ability to recognize customer needs and emerging trends
Demonstrated ability to develop high level customer relationships within the strategic accounts
Proven sales track record of excellent management of major accounts within a team
Demonstrated business acumen to meet revenue, profitability and customer satisfaction objectives
Strong sales leadership skills that enable team participation and contribution to the end goal
Strong project management skills. Structured and disciplined reporting skills. Robust problem solving skills
Excellent negotiation skills
Microsoft Office Suite (Outlook, Excel, PowerPoint) computer skills
Ability to travel to meet customer expectations and internal requirements

246

Account Representative Resume Examples & Samples

Customer relations- communicating with accounts regarding requests and inquiries, their order status
Order shipping. Creating drops/pick lists for the warehouse to pick/pack. Coordinating with Export Traffic to meet customer order arrival date at their DC
Track purchase order through individual open order report and contact with Planning, Purchasing, and Project Managements departments
Process customer purchase orders, correct EDI errors, review for accuracy, feasibility and verify minimum order quantities and prices are met. Send PO acknowledgment after reviewing with coordinating departments
Order maintenance- revise orders dates, quantities, transit mode, add/remove items
Item maintence- updating and maintaining item version/cross references and item masters. Communicate item updates to accounts
Bachelor's degree (B. A.) from four-year college or university
2 years' related experience
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to deal with problems involving several concrete variables in standardized situations
To perform this job successfully, an individual should have knowledge of Excel, Word, and MAPICS

247

Account Representative Resume Examples & Samples

Must have working knowledge of field activities related to the technical aspects of customer services and electrical distribution operations and construction
Must have good communication and problem-solving skills, along with the ability to establish and maintain effective business relationships internally and externally
Must be proficient in Microsoft Office Products
Must possess a current Driver’s license
Willing to perform on-site investigations in various terrain and weather conditions

248

Account Representative Resume Examples & Samples

Contacts patients/guarantors and third-party representatives by electronic claim status inquiry, telephone, correspondence or meetings to resolve outstanding balances in accordance with departmental follow-up procedures based on a prioritized work queue and tickler file
Investigates and/or ensures that questions and requests for information are responded to in a timely and professional manner to ensure resolution of outstanding accounts
Works with other outside services to expedite reimbursement
Prepares write-off recommendations in accordance with established departmental policies and procedures
Prepares daily and weekly productivity statistics for management review
Updates the accounts receivable system with appropriate documentation reflecting current billing and/or collection status
Responds to correspondence and calls forwarded from the Patient Financial Services Representative unit
Documents accurate data for the management reports: for cash, adjustments and write-offs etc
Maintains volume and productivity information and reports to this information to management
High school diploma or equivalent education
Exhibits proficient written and verbal skills
Relevant previous collection experience preferred (2-4 years in health care preferred)
Excellent working knowledge and understanding of the laws governing collection practices
Desire previous experience in filing of legal documents relating to bankruptcies, trusteeships and probate
Ability to calculate fractions, decimals and percentages

249

Account Representative Resume Examples & Samples

Ensures the completeness and accuracy of billing documents, by referring to available information provided by patient, physicians, or other sources
Must be able to implement initial and follow-up billing of patient claims
Reviews both computerized edit errors and rejections. Corrects and resubmits as necessary
This position specifically focuses on In-Patient billing, HMO, Medicaid, Medicare, and all third party payers

250

Account Representative Resume Examples & Samples

Manage relationships within key customer functional areas - Procurement, Engineering, Marketing, Quality, Operations, etc.
Document customer priorities, pain points, & growth opportunities and communicate throughout both the customer and Emerson organizations
Coordinate regular Emerson team engagements with customers regarding industry trends, Emerson product and technical updates, data reviews with quality organizations, etc
Communicate key Emerson announcements and execute product, and pricing strategies
Align internal resources as needed to support customers

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