Accounts Receivable Supervisor Resume Samples

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R Kovacek

Riley

Kovacek

7034 Evan Village

Boston

+1 (555) 404 5877

7034 Evan Village

Boston

Phone

p +1 (555) 404 5877

Experience Experience

Houston, TX

Accounts Receivable Supervisor

Houston, TX

Bechtelar, Carroll and Hagenes

Houston, TX

Accounts Receivable Supervisor

Complete annual performance reviews for employees and provide timely feedback
Assist Collections Manager with monthly DSO calculation and help to identify reasons for fluctuations
Encourages and assists staff in developing more efficient and effective processes
Establish individual collector goals and manage to quarterly cash goals
Make recommendations to improve quality of invoicing and collection procedures
Develop, implement and report on department metrics and key performance indicators, while reporting status and progress to Controller
Work cross- functionally to ensure end-to-end processes work within the assigned region or sites

Boston, MA

Accounts Receivable Supervisor, CBO

Boston, MA

West-Hoppe

Boston, MA

Accounts Receivable Supervisor, CBO

Identify process improvements, recommend and implement changes to improve ERP systems, workflow processes and individual performance
Assist in establishing goals, objectives and timelines for the collections team, and report measurement to management on a regular basis
Under the direction of the A/R Manager, supervise team of associates to include staffing, training, coaching, performance management and problem resolution
Assist the AR Manager with quarterly reviews, one-on-ones and mentoring and developing the billings staff
Creates a work environment that promotes teamwork, recognition, mutual respect and employee satisfaction
Supervise, coach, and provide day to day work direction to employees and contractors to maximize productivity and teamwork
Attract and develop a team to manage the start-up and transition phase. And then mature the team into a high performance group over time

present

Detroit, MI

Accounts Receivable Supervisor Temporary

Detroit, MI

Cummerata, Daugherty and Conn

present

Detroit, MI

Accounts Receivable Supervisor Temporary

present

Provide support for quarterly and yearly audits (i. e. Ernst & Young, Richter (BOA), Tiger, etc.)
Works under pressure and prioritize tasks and deadlines accordingly
Coordinate with various Departments (i.e. Accounting, Finance, I/T, Customer Service, Supply Chain, etc.) to help resolve and clarify systematic issues
Issuance of debit memos for non-merchandise rebilling (i.e., store concept’s architectural fees, marketing, and licensing rebilling, samples, affiliate chargeback, etc.)
Backup up A/R for the following: Issuance of Credit memos for non-merchandise, settle and reconcile daily credit card transactions, apply cash, chargeback, Flash Report, Remote Deposits, Lily’s deposit notification, and Kronos approval and adjustments
Weekly meeting to update status of Cash Projection, I/T issues, training of staff, etc
Reconcile A/R posted cash receipts for Bank of America with the Corporate Accounting’s General Ledger

Education Education

Bachelor’s Degree in Accounting

University of Kentucky

Bachelor’s Degree in Accounting

Skills Skills

Able to demonstrate strong leadership skills and the ability to assume increasing responsibilities in a rapidly-changing environment
Strong reasoning ability with excellent problem solving skills
Intermediate knowledge of Excel to include creation of pivot tables, V-Lookups, graphs and other complex formulas
Ability to perform a volume of numerical detail work with speed and accuracy, to make mathematical computations with and without mechanical assistance
Have knowledge of credit limits and be able to assess credit worthiness
Ability to develop strong working relationships with internal and external customers
Ability to adapt to rapidly changing business circumstance and have the ability to thrive in a constantly changing business environment
Good interpersonal and organizations skills and attention to detail
Highly organized process leader that is detailed oriented
Strong analytical skills and attention to detail

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Accounts Receivable Supervisor Resume Examples & Samples

Part of Fully AAT qualified
Oracle or other in house system experience
SharePoint experience (preferable but not essential)
Accounts Receivable experience

Accounts Receivable Supervisor Resume Examples & Samples

Ensuring Cash Application and Invoice correction accuracy, Customer collection activities are performed as required, and compliance of corporate policies and SOX
Supervisor will develop, guide, train and monitor the team, ensure corporate expectations are met regularly, participate in employee hiring, and complete performance evaluations
Identify process improvements, recommend and implement changes to improve ERP systems, workflow processes and individual performance
Maintain weekly review and reporting of Customer Agings and Cash Collections, provide data for weekly cash forecast
Maintain Credit analysis for customers, determine credit holds, credit limits, and customer terms; communicate corporate policies to appropriate parties
Lead for month end AR process; close AR, complete Customer aging and Cash Receipt reports, ensure Distributor accounts are cleared monthly and reporting is completed as needed, perform accruals, journal entries and account reconciliations
Manage the Customer Rebill process; review and approve Credit/Rebill forms, manage workload for AR Specialists and training the Customer Service team on correction of invoicing issues
Manage escalated complex issues related to AR, Credit and Collections, including customer credit accounts, terms review, bad debt risks and analyzing market trends, etc
Other ad hoc projects and/or reporting as needed
2+ years prior Team Lead or Supervisor experience
4 year degree in Accounting, Finance or Business
5+ years progressive accounts receivable experience
Outstanding analytical skills
Proficient in Microsoft Excel and Word
Ability to work and communicate with all levels of employees
Ability to exercise discretion and independent judgment when necessary
Ability to establish and maintain effective working relationships by developing a high level of credibility and trust with customers and sales team
Great Plains and/or JD Edwards experience a plus

Accounts Receivable Supervisor Resume Examples & Samples

Provide daily supervision to the A/R staff
Communicate performance expectations to the A/R staff, and address performance issues as needed
Conduct weekly review of customer accounts with Credit Manager
Troubleshoot slow-paying customer accounts
Monitor communications between A/R staff and customers
Ensure all customer concerns and complaints are appropriately addressed and resolved in a timely manner
Monitor and release blocked invoices / billing errors
Assist with processing month-end close (i.e., Cash Receipts Reconciliation, Cash Discount Accrual, and Customer Account Clearings)
Minimum of three years previous credit and collections experience, preferably in a corporate environment
Supervisory experience strongly preferred

Accounts Receivable Supervisor Resume Examples & Samples

Responsible for timely and accurate billings throughout the month
Proactively manage customer billing inquires and ensure there is timely research and resolution
Assist with the preparation of management reports including billings analysis and metrics
Resolve internal inquiries from Account Management and Sales Representatives
Research, review, and approve invoice exceptions and credit memos/refunds
Research and resolve credit card transaction inquiries directly with credit card processor as needed
Responsible for reconciliation of auto created check invoices and ensuring exceptions are identified and resolved
Assist with building efficiencies in AR processes and procedures through automation and process reengineering
Responsible for ensuring all AR transactions are completed in a timely manner
Assist with month end close process
Assist Collections team with billing discrepancies
Assist the AR Manager with quarterly reviews, one-on-ones and mentoring and developing the billings staff
Review staff workload and modify as necessary
Coordinate and provide both staff and inter-department training of policies and procedures
Document AR processes and create and maintain desktop procedures
Complete or assist with related special projects, as required
Participate in continuing education and training as required

Accounts Receivable Supervisor Resume Examples & Samples

5+ years of experience working with Adjustments
Working knowledge of JDA / JDE
Solid mathematical skills

Accounts Receivable Supervisor Resume Examples & Samples

Monitor workflow and staff productivity, including compliance with company and departmental policies and procedures
Understand and ensure adherence to all applicable SOX controls
Ensure all work supports the timely and accurate closing of financial period ends
Generate and/or review the publish scheduled aging and analytics reports to appropriate personnel
Monitor bad debt write offs to include managing relationships with outside collection agencies
Calculate allowance entries
Assign accounts to AR staff for collection
Review balance sheet account reconciliations
Review departmental journal entries
Review and publish monthly KPI package
Ability to work independently and make sound business decisions
Ability to research and analyze financial and statistical data and communicate trends
Proficiency with Microsoft Office software, must have GL software experience
Collections experience

Accounts Receivable Supervisor Resume Examples & Samples

Assist in the managing the daily operations for credit, collections and cash applications
Develop processes and procedures for evaluating customer financials and setting or changing credit limits
Pull and evaluate business credit reports. Lead communications with sales team on recommended credit limits
Assist team with specific outstanding accounts that are unresolved and need additional assistance
Review credit and collection reports to evaluate effectiveness of current policies and procedures
Under the direction of the A/R Manager, supervise team of associates to include staffing, training, coaching, performance management and problem resolution
Supervise assigned AR Aging and daily, weekly and monthly work goals and priorities for team members as directed by the A/R Manager. Lead aging reviews
Perform review of assigned team members work product and ensure compliance with department policy and procedure and compliance to supplier contracts
Analyze and interpret rebate and marketing agreements back to the financial data supporting the payment of those programs
Perform basic financial analysis to ensure Rebate and Marketing program contracts are billing correctly and documented
Review rebate transactions and adjustments for reasonableness and accuracy, and follow up on any problems and errors in billing
Resolve collection issues and address more complex program issues
Foster a strong customer service relationship with the sales department
Prepare final sales commission payments. Ensures supporting data is accurate, current and complete
Responsible for commission’s calculations and for reconciling commission checks to settlement statements
Plays a key role in general process improvements and process documentation for all facets of the billing cycle from order to the collection of the dollars
Assist A/R Manager with identifying trends and areas that require improvement with the billing cycle processes
Understands the functional aspects and data management tools of SAP necessary to operate at all levels within area of responsibility. Develop expertise at all levels of credit, collections and cash apps
Updates job knowledge by participating in educational opportunities
Applicant must have strong accounting knowledge with an understanding in US GAAP
Ability to interact with variety of personnel
Excellent organization & prioritization skills are a must
Strong and effective interpersonal skills. Display leadership and team-building skills, self-confidence, motivation, and decisiveness
Ability to organize, coordinate and direct the department’s efforts
Excellent oral and written communication skills. Must be able to present themselves over the phone
Ability to work independently in a fast paced and high volume environment with emphasis on accuracy & timeliness
Ability to establish and maintain a cooperative and effective working environment
Strong analytical and math skills

Accounts Receivable Supervisor Resume Examples & Samples

Credit risk assessment
Deduction management
Collection and cash application
Month End and Reporting
Effective management of client accounts
Managing deadlines and ensuring invoices and credit notes are on time
Coach team memebers and encourage learning in the workplace
Understand current procedures and implement any enhancements
Meet regularly with team members

Accounts Receivable Supervisor Temporary Resume Examples & Samples

Prepares Accounts Receivable Cash Projection report to Senior Management to assist in cash flow planning and forecast. This comprises analysis of the A/R aging, bookings, future markdown and allowance schedule, and client’s online trial balance. Also work with account collectors for wire commitments, check-in-transit, and anticipated payments
Balance A/R month-end reports to close the respective month. This encompasses sales, collections, credits, journal entry debit and credits, write-offs, aging, and so forth
Prepare the A/R portion of the Borrowing Base Certificate (BBC) report both weekly and monthly including roll-forward reports, customer concentrations, contras, cross aging, etc. Also analyze variance as requested
Review advertising chargeback for Contra accounts to offset with AP. Provide and monitor advertising chargeback and credit memos to Corporate Accounting and A/P to offset and reconcile
Organize and prepare the Open Markdown Allowance report and support and generate Additional Reserves monthly
Monitor ACS cash receipts and postings
Reconcile A/R posted cash receipts for Bank of America with the Corporate Accounting’s General Ledger
Provide support for quarterly and yearly audits (i. e. Ernst & Young, Richter (BOA), Tiger, etc.)
Coordinate with various Departments (i.e. Accounting, Finance, I/T, Customer Service, Supply Chain, etc.) to help resolve and clarify systematic issues
Issuance of debit memos for non-merchandise rebilling (i.e., store concept’s architectural fees, marketing, and licensing rebilling, samples, affiliate chargeback, etc.)
Prepare the Monthly and YTD Chargeback Analysis Report
Backup up A/R for the following: Issuance of Credit memos for non-merchandise, settle and reconcile daily credit card transactions, apply cash, chargeback, Flash Report, Remote Deposits, Lily’s deposit notification, and Kronos approval and adjustments
Places department’s monthly order of supplies
Weekly meeting to update status of Cash Projection, I/T issues, training of staff, etc
Assist in special projects as directed by Accounts Receivable Manager

Accounts Receivable Supervisor Resume Examples & Samples

5 years of prior Accounts Receivable experience, preferably with a service organization
Proficient Excel skills
Works well under pressure
Prior experience in a multi-company environment-international experience

Accounts Receivable Supervisor Resume Examples & Samples

Manage accounts receivable staff members within the family healthcare services and family home hospice units
All billing activities for these two areas
3 years Supervisory experience in the medical billing field
7 years’ experience in the medical billing field in any position level
Proficient in EXCEL, WORD, and other Micro Soft applications
10 key efficient
Excellent Oral and Written communication skills
3 or more years in ICD-9, ICD10, CPT, HCPCS coding experience
Certified coder
Experience with Medicare and Medicaid

Accounts Receivable Supervisor Resume Examples & Samples

Supervise assigned operational functions within the department consistent with the strategic plan
Provide training; coaching; performance feedback, recommending and administering discipline, and scheduling
Creates a work environment that promotes teamwork, recognition, mutual respect and employee satisfaction
Provides ideas and suggestions for new processes, services and technology to ensure MGM Resorts’ competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment
Maintain and coordinate communication tools and ensure that users are properly trained
Build relationships with property operations department personnel
Maintain all accounting records and practices adhere to MGM Resorts International accounting policies and remain standard across all business units
Develop and maintain effective communication and excellent relationships with internal customers
Manage the allocation of resources, performance and any competing priorities and/or requirements to meet internal customer expectations and service levels
Complete timely financial close. Ensure accuracy of all closing entries in accordance with GAAP
Determine work procedures and identify potential improvements to work-flow involved in posting, summarizing, verifying, recording, balancing, reviewing, and correcting transactions
At least 2 years of specific account receivables experience or equivalent
Ability to work in a high stress fast paced environment managing multiple tasks, projects and personnel simultaneously
Ability to work with all levels of management, including executives and key business stakeholders
Ability and desire to participate in implementing innovative ideas, projects and business solutions
Ability to prepare and review general ledger account reconciliations
Ability to prioritize conflicting duties
Energetic go-getter with focus on continuous process improvements including presenting new ideas
Flexibility and ability to work within a fast growth environment with changing priorities
Leadership skills with the ability and desire to effectively contribute to a high performance team
Must possess excellent communication skills and demonstrate ability to resolve situations in a professional manner
Strong team player that has a direct approach and is solution oriented
Must have proficiency in Microsoft Word, Excel, PowerPoint and Microsoft Outlook

Accounts Receivable Supervisor Resume Examples & Samples

Ensure compliance with established corporate policies and procedures with regard to all aspects of the Accounts Receivable and Collections processes
Prepare lead schedules and other audit support as required for both the internal audit and the quarterly and annual corporate audit processes
Serve as the Process Owner of accounts receivable and cash collection SOX narratives
Ensure that appropriate controls are in-place and monitored for effectiveness and overall efficiency and identify risk areas and take appropriate action to mitigate the exposure with the expectation of no significant deficiencies or material weaknesses for internal or external audits
Ensure all related account reconciliations are prepared timely and accurately, submitted for review in accordance with the monthly close calendar to ensure the integrity of the corporate financial records
Serve in a leadership capacity to identify system and process improvements and enhancements to establish work standards, develop objectives and design/maintain effective workflows and operating procedures
Bachelor’s Degree in Business Administration, Accounting, Finance or related field or minimum of 5 years related experience in a functional management role
Knowledge of rules and regulations relating to customer credit, the procedural and legal aspects of collections
Working knowledge of Generally Accepted Accounting Principles
Excellent written and verbal communication skills demonstrating diplomacy, professionalism, ability to negotiate positive outcomes both internally and externally
Analytical skills and attention to detail necessary to effectively analyze data and create meaningful, understandable reports and metrics
Strong project management, analytical and research skills with a demonstrated ability to drive projects from inception through completion and increase efficiency of existing processes
Demonstrate excellent organizational skills necessary to prioritize and complete multiple tasks and effectively handle tight deadlines to ensure all accounts receivable and payroll documentation is organized and filed on a timely basis
Ability to perform in a fast-paced, collaborative, high volume, growth oriented work environment
Proficient with the Microsoft Office Suite

Accounts Receivable Supervisor Resume Examples & Samples

Generate and mail statements for the ongoing clients by the 10th day after closing of the month
Generate and mail statements for other Swissotel properties by the 10th day after closing for settlement prior the month end
Generate and mail statements for temporary or miscellaneous accounts within 3 days for transfer to Opera A/R
Allocation of the same on a daily basis
Through physical inventory, insure that all accounts of the month end aging are present with supporting documents
Make initial collection call in corporate accounts that are 30 days old. Inform Credit Manager of suspected problems on accounts that have paid short term or out of sequence
Respond to guest inquiries within 24 hour period
Refund credit balances 10 business days after deposit
Post accounts receivable payments to appropriate accounts in the Opera System
Post advance deposits for individual travelers in the Opera System
Follow up on correspondence received with short payments to ensure resolving open issues
Post miscellaneous receipts to appropriate revenues/general ledger
Communicate with Sales Managers pertaining to problems concerning adjustments on their accounts to resolve disputes and speed up collection

Accounts Receivable Supervisor Resume Examples & Samples

Provide each Accounts Receivable Specialist with the proper training, job skills, and knowledge necessary to perform their daily tasks
Assess workloads to determine an equal distribution of work and identify when additional or less staff is required, identify opportunities for process improvements, and document general processes for training and new hires
Ensure all deadlines are met and all employees are complying with JLL procedures
Establish internal controls and procedures to protect the assets of the company and determine new controls or procedures that address the growth of the company
Interact on a regular basis with upper management and other internal customer departments to integrate solutions that meet the company's goals both financially and operationally
Prepare and/or oversee account reconciliations, disaster recovery planning, and month-end closing deadlines
Bachelor’s Degree or Advanced education with some accounting coursework or equivalent
Experience in a multi-location company preferred but not required
5+ years’ experience of accounts receivable processing
Demonstrate experience with project management and process improvement
Proven systems integration experience including planning, evaluation and implementation
The ability to multi-task and willingness to learn new skills
Team oriented person who can focus both on the details and the "big picture"
Proven results oriented goals with a proactive management style to implement new processes
The ability to deal effectively in a rapidly changing organization
Proficiency with EXCEL, Word, and PeopleSoft

Accounts Receivable Supervisor Resume Examples & Samples

Supervise, coach, and provide day to day work direction to employees and contractors to maximize productivity and teamwork
Bachelor’s degree in Accounting/Finance
4+ year’s credit and collection experience preferably in a manufacturing environment
2+ years in a leadership role supervising the work of others
Preferred National Association of Credit Management (NACM) certification and seeking CBA, CBF or CCE certification levels
Knowledge and understanding of accounting and bookkeeping procedures including financial statement analysis
Knowledge of change management and process improvement concepts/methods along with the flexibility and adaptability to accept, support, and deploy new processes in a changing business environment
Skills in attention to detail and accuracy
Demonstrated skill in using judgment while making sound and accurate decisions
Skill in using personal computers including Microsoft Office Word, Excel and Outlook along with A/R-Credit and Collection operating systems; knowledge of JD Edwards Software and Get Paid credit and collection software preferred
Demonstrated skill in identifying root causes of escalated problems/issues by asking probing questions and the ability to develop recommendations for resolution
Skill and proven experience pursuing tasks with energy, drive and follow through, especially in the face of resistance or setbacks
Demonstrated ability to utilize strong written and verbal communication skills, with the ability to interface with people at all levels within the organization and outside the organization
Ability to demonstrate an attitude that makes a positive difference, take extra efforts to improve knowledge and skills to be the best in the profession. Adheres to the highest level of professionalism by demonstrating honesty and integrity
Ability to assist management in developing appropriate strategies for improving the efficiency and effectiveness of the Credit department
Ability to plan, organize, and prioritize time/workload and delegate work in order to accomplish tasks and meet deadlines
Ability to ensure compliance with internal policies and controls, and with external regulations
Ability to ensure adherence to credit policies to maintain effective controls to safeguard company assets
Ability to drive key metric performance with analysis and strategic initiative that increases efficiency, and eliminates redundancy
Ability to build and maintain effective work relationships internally and externally (customers, suppliers, etc.)
Ability to negotiate by collaborating with others to arrive at a conclusion using compromise, persuasion, influence, rationale, and diplomacy
Ability to effectively runs meetings and drive for results according to timelines given
Demonstrated ability to operate in ambiguous environments and limited supervision
Ability to foster a collaborative team environment with open communication, identifying problems and establishing resolutions
Ability to adapt to rapidly changing business circumstance and have the ability to thrive in a constantly changing business environment

Accounts Receivable Supervisor Resume Examples & Samples

Development of the Finance Team and other roles that may interact with financial processes to help provide the hotel with a multi-skilled Team
Execute on tasks/requests as instructed by the Finance Manager and/or General Manager
High-level of attention to detail and accuracy
Relevant degree, in Accounting or related business discipline, from an academic institution

Accounts Receivable Supervisor Resume Examples & Samples

Ability to work independently, prioritize work flow and be the primary point of contact in the AR Manager's absence
Follow up on, collect and allocate payments
Carry out collection and reporting activities according to specific deadlines
Perform account reconciliations
Monitor customer account details for non-payments, delayed payments and other irregularities
Reconciliation of daily clients receipts
Research and resolve payment discrepancies
Generate aging analysis
Review AR aging to ensure compliance
Maintain accounts receivable customer files and records
Process credit card payments as needed
Investigate and resolve customer queries
Process adjustments / credit memos
Develop a recovery system and initiate collection efforts
Communicate with customers via phone, email, mail or personally
Have knowledge of credit limits and be able to assess credit worthiness
Ability to handle high volume and competing priorities
Assist with month-end closing
Available to monitor and respond to on-call requests on a rotational basis
Work additional hours as necessary during busy periods
Internal/External customer service experience
Bachelor's degree in Business, Finance, Accounting or related field
5 years of Accounts Receivable team supervision
Advanced knowledge of accounts receivable and Collection of delinquent accounts
Proficient in Microsoft Office applications / Advanced Excel user
Knowledge of office administration and procedures
Knowledge of liens and contracts a plus

Accounts Receivable Supervisor Resume Examples & Samples

Attract and develop a team to manage the start-up and transition phase. And then mature the team into a high performance group over time
Supervise a team of 6-10 accounts receivable professionals in day to day work
Help develop a group environment and culture that supports the attraction and retention of quality talent
Ensure a quality and timely on-boarding and transition of work from US and EU sites into the Shared Service Center
Responsible for balancing workload and ensuring KPI targets are met for the team
Work cross- functionally to ensure end-to-end processes work within the assigned region or sites
Maintain a good relationship with site leadership and sales to ensure the highest service level
Supervise a team for the following processes or subset of Collections Process, Cash Application, Dispute Management, credit limits and customer master records
Bachelor's Degree required, finance degree or business degree preferred
At least 1-3 years’ experience is required in a Supervisor/ Team Leader role at a multinational company
SAP or Oracle experience preferred
Excellent verbal and written communication and negotiation skills in English; third language skill is a plus

Accounts Receivable Supervisor Resume Examples & Samples

Post and prepare billings for seminar, meetings, functions for Guests or corporate accounts
Ensure the accuracy of all charges and credits to the various accounts
Follow up on all overdue accounts
Manage account inquiries and disputes
Balance all accounts on a daily, weekly, and monthly basis
Develop skills inside and outside of financial roles to help provide the hotel with a multi-skilled team
A passion for providing great service
Proficiency with computers and computer programs, including Microsoft

Accounts Receivable Supervisor Resume Examples & Samples

High School Diploma or GED required. Bachelor’s degree in Business or Accounting preferred
Prior experience leading an accounts receivable team preferred
Advanced Microsoft program (Excel, Pivot Tables, Word, Email (Corporate Email), Internet/Intranet) and credit management software applications skills required
Working knowledge of accounting, credit, collections, banking and finance functions
Prior experience analyzing financial data

Accounts Receivable Supervisor Resume Examples & Samples

Motivate and Lead the Collections team to meet monthly collection goals
Assist collectors in the evaluation delinquent accounts and assist in securing payment
Monitor on a continued basis all delinquent accounts through resolution
Complete monthly write offs as approved
Monitor and update the DND list and coordinate with Customer Care to service accounts that have been released from credit hold
Request and follow up on credits on open balances as needed
Monthly monitoring of past due balances on all accounts over 90 days past due
Properly handle returned mail
Create, implement and update SOP procedures for A/R department
Provide necessary training to the department as needed
Monitor and assure work flows established by Management are working, report problems, make suggestions to improve and help to maintain the workflow
Effectively present information and respond to questions from employees and/or customers
Provide monthly reports to indicate the efficiency of the department and the collection efforts
Provide support to the Cash Applications team
Primary contact with the Credit Card processing company
Minimize overtime needs through increased efficiencies
Maintain SOX compliance efforts within the department
Work on special projects
Other duties as assigned
High school diploma or general education degree (GED), Associates degree is strongly preferred
2-4 years commercial collection experience or equivalent combination of education and experience
Good interpersonal and organizations skills and attention to detail
Ability to perform a volume of numerical detail work with speed and accuracy, to make mathematical computations with and without mechanical assistance
Able to demonstrate strong leadership skills and the ability to assume increasing responsibilities in a rapidly-changing environment
Must be able to work overtime when necessary
Frequent sitting, bending up to 90%
Occasional lifting up to 20 lbs
Ability to read, speak, write, spell and understand the English language

Accounts Receivable Supervisor Resume Examples & Samples

Assist management with meetings with key payers to discuss reimbursement issues and payer publication notices affecting claims processing changes
Ensure daily reconciliation of electronic claim files
Maintain productivity and quality standards of all PFS functions
Review accounts receivable adjustments for accuracy and submit adjustment requests as defined by departmental policies and procedures for upper management approval
Maintain compliance with government reimbursement programs
Suggest changes to department policies and procedures as appropriate
Work with management to complete disciplinary action as required
Work with the Training and Education department to develop and deploy training for new employees and provide ongoing training as needed
Complete annual performance reviews for employees and provide timely feedback
Develop and maintain “super user” capabilities in technology applications and all other related information systems, tools, technologies, and processes; assist other employees as needed to ensure all tools are fully utilized to create an efficient and effective department
Comply with and adhere to all regulatory compliance areas, policies and procedures (including HIPAA and PCI compliance requirements), and "leading practices"
Liaise appropriately with peers across the organization; work with Intake and Analytics department to communicate trends and suggest process improvements to revenue cycle

Accounts Receivable Supervisor Resume Examples & Samples

Assign payors; monitor and review staff to insure effective and efficient productivity
Insure that all variances are done in a timely manner
Liaise with other Supervisors within BRS regarding billing workflow
Manage workflow and quality of A/R work outsourced
Oversee denial analysis and appeal process
Negotiate payor settlements
Hire and perform on-going training of team members
Perform annual staff evaluations and conduct counseling and disciplinary action, as needed
Ability to manage and motivate staff
Understanding of Medical Billing, coding, Accounts/Receivable, EOB’s, etc
Aptitude to handle multiple priorities and projects simultaneously
High school diploma, Bachelor’s degree preferred
5 years medical billing and Accounts Receivable experience
2 years or more of prior supervisor experience

Accounts Receivable Supervisor / Manager Resume Examples & Samples

Reconcile and balance cash daily
Monitors the work of a team of accounts receivable clerks that verify and apply payments received and note deductions on accounts
Insure implementation of proper controls and maintain accuracy of accounts receivable system. Review, research and correct errors. Ensure requirements and procedures for service, volume and efficiency are met
Review and post Payment Journals that consist of lockbox deposits, wires, ACH payments, and credit card payments
Accounts Receivable Supervisor/Manager Posts and reconciles AR related General Ledger Journal Entries
Researches discrepancies or missing payments
Answer customer invoicing inquiries and contact other departments and/or outside agencies to resolve problems or customer disputes
Assist with annual audit providing information and reports to internal/external auditors
Supervises the accounts receivable staff, including hiring, training, employee relations and the scheduling and distribution of work load
Compile data in an effort to understand, document and identify solutions for deficiencies in our current cash applications processes and systems
Perform monthly close process

Accounts Receivable Supervisor Resume Examples & Samples

SAP Software Knowledge
Some Accounting Knowledge
Math Skills
Strong Eye for Detail
Ability to Effectively Communicate with Customers &Reps
Ability to Work Independently
Excellent Customer Service Skills
Good Organizational Skills

Accounts Receivable Supervisor Resume Examples & Samples

Review customer accounts and correspond with consumers and businesses regarding past due invoices and over/short payments via emails, letters and telephone calls
Assess and refine workload of AR team and apportion responsibilities for greater efficiency
Supervises staff on day to day cash posting
Monitors and ensures all AR questions are addressed in a timely manner (AR Mailbox)
Apply cash to customers’ accounts. Process refunds (to credit cards or via check) as needed
Create credit/debit memos to correct invoices already billed as requested
Work with Customer Service (refunds, disputes and general information) and Patient Billing (for insurance payments) and Quality (returns)
Bachelor degree in Accounting or related field preferred
5+ years or progressive experience
Supervision experience preferred
Experience with healthcare reimbursement preferred

Accounts Receivable Supervisor Resume Examples & Samples

Responsible for coaching and training Billing team members
Mentor Billing team on specialized billing issues
Documentation and enhance the monthly financial close and review process
Create a usable policy and procedure manual for internal processes
Review aging details, monitor allowance for bad debt reserve and write offs with Collection Coordinators
Complete monthly journal entries as needed
Resolve payment issues with clients as well as negotiate payment plans for delinquent accounts
Manage full cycle billing for high profile clients and reconcile high volume client accounts to provide explanations on all receivable inquiries
Assist in monthly discussions on billing issues and revenue recognition with Sr. Director and Accounting
Perform department metrics and provide feedback to Sr. Director
Assist with annual audit
Provide excellent customer service to both internal and external customers
Contribute to policy and process improvements

Accounts Receivable Supervisor / Manager Resume Examples & Samples

They will need to be experts on cash application as well as collections
Real working manager, applying cash and making collection calls as needed next to the clerks
Good service attitude with regard to customers and internal staff like station managers. (But also able to provide confident firmness when problems arise.) - Ability to learn new systems and help implement new processes
Experience with general journal corrections
Importing & exporting files
Daily management of 8 AR clerks
Expertise in Excel is a must

Accounts Receivable Supervisor Resume Examples & Samples

Supervise the collections team's application of the company's credit and collection policies in a manner resulting in maximum sales, sound receivables and their prompt conversion into cash
Assist in establishing goals, objectives and timelines for the collections team, and report measurement to management on a regular basis
Review and ensure that all collection activity is recorded accurately and appropriately and in an easily accessible location, with sufficient clarity, while ensuring confidentiality of the collection history
Supervise the contacting of past-due customer accounts to resolve delinquent payment issues and ensure prompt payment is made by the customer
Work with collectors and customers to research and resolve credit issues or
5-6 years of experience in Collection Operations, with a minimum of 2 years of experience in supervising, or leading a Collections team is required

Accounts Receivable Supervisor Resume Examples & Samples

Supervise a team of AR Collectors
Work with Sales, Service, Maintenance Contract Group and the BU to resolve collection issues and disputes
Drive clear account status reporting to various BU constituencies that include weekly Accounts Receivable reports, metrics and analytics including the use of KPIs, stated SLAs, and other metrics
Team to properly research and provide an executive summary of account collections challenges clearly reporting status and progress
Establish individual collector goals and manage to quarterly cash goals
Assist in process improvements for collections team and resolution associated with receivables
Participate in the company monthly overdue account reviews and ensure overdue situations are properly summarized for efficient discussion of account credit exposure and bad debt reserve recommendation
Perform routine checks and balances including compliance to corporate policies and procedures
Maintain files and receivables documentation
Perform monthly reporting and analysis
Proactively identify and implement process improvements
Prepare and analyze all financial reports and develop models for key indicators
Supervisory experience, especially in the Account Receivable and collections field
Strong reasoning ability with excellent problem solving skills
Highly organized process leader that is detailed oriented
Collections experience including direct customer contact
High degree of integrity including ability to successfully deal with sensitive or confidential information
Ability to exhibit poise, composure and confidence when confronting stressful or high-pressure situations
Excellent verbal and written skills

Can-accounts Receivable Supervisor Resume Examples & Samples

Meets accounts receivable operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying system improvements
Review weekly AR aging with direct reports
Weekly AR reporting with thorough explanations of past due aging balances by customer account and providing resolution status on such balances
Negotiate payments plans and assist team members with account maintenance
Generate Monthly updates for reserve adjustment and review
Perform due diligence and recommend credit terms and limits on new and existing customers
Approving new customer set ups ensuring that all required documentation is received
Professional interaction with other internal department and intercompany associates
Participate in continuous improvement initiatives undertaken by the Accounting department
Continuous communication with management to keep them appraised of area activities and discuss any items of concern, and process improvements
Managing customer deductions, ensuring that the deductions are dealt with in a timely manner
Maintain close working relationship with the sales team to verify deductions and obtain appropriate sign offs
Understanding of EDI process of invoices
Develops and conducts training for A/R Reps to ensure effective customer service
Assists and supports related departments as required
Conducts performance appraisals. Provides suggestions for improved performance
Five years accounts receivable / credit experience and three years supervisory experience
Thorough understanding of credit and accounts receivable practices including hands on cash posting and collection calls
Five years experience in credit and collections
Superior spreadsheet skills and a good knowledge of Microsoft Excel
Excellent written and verbal communication skills are a must
Supervisory skills and experience are a must
Experience with large ERP systems
Detail oriented, ability to multitask and meet deadlines

Accounts Receivable Supervisor Resume Examples & Samples

Supervises a team of employees to ensure all billing, cash application, collections are completed in a timely manner
Conducts on boarding and training for new employees and is actively engaged in skill development and performance management
Serves as the point of escalation for complex and/or ongoing AR risk and partners with internal stakeholders for resolution
Regularly reviews AR Aging statements and incites action on balances due past terms, ensures all invoicing in completed timely and all cash applications are applied by month end
Engages cross functional leadership in monthly meetings to ensure awareness of continuing issues and assignment of action items
Responds to customer requests (internal and external) in a prompt, professional and courteous manner. Exercises judgment in resolving service billing or pricing problems not resolved by A/R staff
Monitors daily staff performance through review of system generated reports and manual logs
Encourages and assists staff in developing more efficient and effective processes
Supports the field in resolving all cash related inquiries
Monitors the Aldon queue/ Salesforce and ensures timely disposition and resolution of tickets
Performs other job-related duties as assigned or apparent
Bachelor's degree in Accounting, Finance, IT or Business Management
Experience supervising clerical staff
2 years of progressively responsible experience in an Accounts Receivable or Billing role
Intermediate knowledge of Excel to include creation of pivot tables, V-Lookups, graphs and other complex formulas
Strong oral and written communication skills required
Effective interpersonal communication across various levels of the organization and with external customers and vendors
Ability to manage multiple projects and meet deadlines
Ability to complete projects and assignments with minimal supervision
Strong motivational, coaching, and leadership skills

Accounts Receivable Supervisor Resume Examples & Samples

May supervise the processes of credit extension and collection of overdue accounts
Prepare daily, weekly and monthly reports in accordance with reporting calendars, ensuring that all reports are submitted on a timely basis
Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Catering, Sales, Reservations, Accounting, and Front Office
Communicating in a diverse environment

Accounts Receivable Supervisor Resume Examples & Samples

Assure timely collection of monies due to corporation
Assure timely and accurate invoicing
Manage cash application making sure all cash receipts are applied properly
Make recommendations to improve quality of invoicing and collection procedures
Weekly reporting of invoicing totals/aging totals/cash receipts/invoice adjustments
AR Supervisor will be required to manage a team (8-10 people)
Organize the team, define their objectives & train and develop the team
Manage KPI’s
Manage Audit Request
Guarantee the information reliability and transparency
Ensure all account reconciliations are completed monthly
Identify root cause issues and work with team and BG to resolve
Experience in an automotive Shared Service Center
Must have a positive attitude and strong communication skills
Strong knowledge of accounting software; SAP required
Strong accounting understanding and analytical skills
Advanced Microsoft Excel skills
Strong team work
Capacity to be able to lead several projects at the same time
Must have 2-5 years of Accounts Receivable experience
Prefer 1-2 years of experience in Supervisor position
Bachelors degree in business or accounting, or applicable work experience required
Up to 10% travel
Commitment to the highest ethical standards and willingness to adhere to Faurecia’s Code of Ethics and Code of Management

Accounts Receivable Supervisor Resume Examples & Samples

Supervision of Accounts Receivable staff ensuring all team members are properly trained and have the source documents needed to be successful
Develop, implement and report on department metrics and key performance indicators, while reporting status and progress to Controller
Hands on billing and accounts receivable functions for high end customers
Analyzing financial transactions and posting accounts receivable general ledger journal entries
Partnering with Controller for special projects and ad-hoc reporting

Accounts Receivable Supervisor Resume Examples & Samples

Provide direction, leadership, and training to the team on processes and controls
Post customer payments by recording cash, checks, and credit card transactions
Post revenues by verifying and entering transactions from lock box and local deposits
Update receivables by totaling unpaid invoices
Verify validity of account discrepancies by obtaining and investigating information from FSC, client accountants, customer service departments, and from customers
Resolve valid or authorized adjustments by preparing adjusting journal entries
Determine collections by examining customer contracts, communicating with client accountants, and coordinating contact with collections department
Summarize receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing aging report
Calculate and analyze bad debt allowance
Protect organization's value by keeping information confidential
Update job knowledge by participating in educational opportunities
Ensure an accurate and timely monthly, quarterly, and year-end close
Make recommendations for developing and improving accounting processes
Respond to inquiries regarding special financial reporting requests

Accounts Receivable Supervisor Resume Examples & Samples

Requires a Bachelor's in Business with some course work in Financial Analysis or equivalent experience required
Requires 3-5 years collection and customer service experience
Must possess extremely good communication skills, both verbal and written
Must demonstrate proactive ownership of collection issues managing it to a successful completion
An excellent background in collections, operated in a multi-site environment is essential as in understanding of sophisticated systems solutions
Knowledge of the following systems and applications is helpful

Accounts Receivable Supervisor Resume Examples & Samples

Monitor Past due receivable analysis
ATB aging review analysis with AR Specialists
Generate Monthly updates of ATB and ATB Chain reports
Provide weekly Status report analysis and reporting
Negotiate payments plans and assist AR Specialists daily with account maintenance
Investigate and recommend credit terms and limits
Oversee New Store/ Expansion deal negotiations
Inter-company departmental liaison with special projects and issues related to the AR function as needed
Create reports and other tools for analyzing trends of various customer types, internal processes
Develop and maintain user documentation for system and operational processes and programs
Interact with other departments to address issues, requests and questions
Stays informed of changes in the accounts receivables field
Establishes and maintains effective communication and coordination with company personnel and management
Keeps management informed of area activities and of any significant concerns
Provides leadership through effective goal setting, delegation, and communication
Ensures personnel are well informed of policies and procedures
Discusses service areas needing improvement with management
Develops and conducts training to ensure effective customer service
Formulates and implements employee corrective actions as needed
Attends and participates in meetings as required
Maintains and projects the Company's professional reputation
Accounting errors, discrepancies, and violations in purchasing policies are promptly identified and resolved
Accounting duties are performed in accordance with established procedures and standards
Good communication and coordination exist with Company personnel. Assistance is provided as needed
Effective business relations exist with clients and external contacts
Management is appropriately informed of area activities
Decreased DSO, ATM aging and percentages of past due receivables
Thorough understanding of accounts receivable practices
Five years of accounts receivable experience and one year of supervisory experience
Strong trouble-shooting and problem solving skills
Service orientation and sincere willingness to assist others
Able to use PC, Microsoft Office Applications; Word, Excel, calculator, telephone, and related business equipment
Excellent communication and public relations abilities

Accounts Receivable Supervisor, CBO Resume Examples & Samples

Evaluates effectiveness of strategies by tracking payer key performance indicators and implementing corrective actions as necessary
Assists in implementing procedures to standardize and make efficient subordinate staff’s efforts
Assists in setting priorities to meet the organizations financial goals
Maintains good working knowledge of payer policies and procedures
Manages staff productivity to ensure staff stays in compliance with policies and procedures
Optimizes use of Epic APM system
Acquires and maintains a working knowledge of how best the Epic APM system can be utilized for data management. Maintains certification to use all applicable features in the Epic APM system
Ensures that all staff’s work is evaluated for quality on a regularly scheduled basis using the KPI/QRS documentation procedure. As a part of the process, evaluate staff compliance with established departmental procedures for managing accounts that involve multiple payers, utilization of standard and adhoc reports, problematic accounts, special accounts, and adjustments
Manage the High-Risk reporting process by ensuring the appropriate accounts are being tracked on the High Risk report and that the accounts are given priority focus until resolved by payment or denial from payer
Enforces and adheres to write-off policies when performing contractual and bad debt write-off adjustments
Ensures all staff’s required educational certifications/completions are in compliance
Utilizes internal controls and tracking mechanisms in accordance with CPUP and University Uniform Accounting Control Standards
Supervises a staff of 6-18
Minimum 3 years experience in healthcare accounts receivable
Must have at least 6 months experience managing projects or leading a team
Must possess in-depth knowledge of payer policies and procedures
Must be able to comprehend and interpret management reports
Knowledge of ICD and CPT coding needed
Knowledge of computerized billing systems, specifically Epic, preferred
Ability to use Microsoft Office Excel, Word and Outlook required
Microsoft Access skills preferred

Accounts Receivable Supervisor Resume Examples & Samples

Under the direction of the Earned Income Manager, supervise team of associates to include staffing, training, coaching, performance management and problem resolution
Supervise assigned Vendor AR Aging and daily, weekly and monthly work goals and priorities for team members as directed by the Earned Income Manager
Ensure timely processing of invoices and cash application by team members
Analyze and interpret supplier rebate and marketing agreements back to the supplier financial data supporting the payment of rebate and marketing programs
Perform basic financial analysis to ensure Rebate and Marketing program contracts are billing correctly in the performance tracking system
Elevate supplier contract payment issues, as needed and with approval
Foster a strong customer service relationship with the field staff, Corporate Category Managers and vendors in a shared service environment
Performs other related duties as assigned Performs other related duties as assigned
Associates or 2 year technical degree in Finance, Accounting or related area
3-5 years of related experience including contract and collections experience

Accounts Receivable Supervisor Resume Examples & Samples

Monitor daily workload to ensure all items are worked and resolved in an accurate, timely fashion
Create detailed workflow documentation of the processes and procedures
Ensure timely notification to appropriate management and departments of potential write-offs
Maintain and create quality measures, departmental standards and service level agreements
Conduct assessment of job functions and purpose to ensure staff properly matched with their position
Develop, implement & promote staff education opportunities that offer professional development and skill enhancement
Responsible for staffing and training of assigned functional area
Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above

Accounts Receivable Supervisor Resume Examples & Samples

Direct premium invoicing, commissions and returns
Oversee collections process to ensure open balances, inquiries, service issues are followed up in a timely fashion
Manage AR aging and collection status reports and follow up with metrics to the Controller
Managing the AR Sub-ledger (journal entries) to ensure accuracy with GAAP

Accounts Receivable Supervisor Resume Examples & Samples

Meets accounts receivable financial standards by providing annual accounts receivable budget information; monitoring expenditures; identifying variances; implementing corrective actions
Supervise and coordinate daily operations of accounts receivable team, including training, assigning and coaching employees
Supervise accounts collection efforts; investigate circumstances of non-payment; negotiate and resolve conflicts
Updates receivables by coordinating and monitoring daily sales order processing and remittance transactions
Maintains financial security by adhering to internal accounting controls
Supports financial planning by forecasting cash
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks
Takes full responsibility for the accuracy of the Accounts Receivable Aging and ensuring the A/R team is actively managing and monitoring past due invoices
Works effectively with the Sales organization to notify applicable personnel regarding customer payment issues and provide needed assistance and documentation to support collection efforts
Monitors customer short pays and other remittance discrepancies and work with Sales and Senior Management to implement appropriate corrective measures to minimize future customer deductions
Keeps Senior Management informed regarding the status of the A/R aging

Accounts Receivable Supervisor Resume Examples & Samples

Candidates MUST HAVE direct supervisory experience
MUST HAVE experience working with insurance providers
Understanding of insurance claims processing including ICS-9, CPT, and HCPC codes. Also should have knowledge of UB-04 and 1500 claim forms
An Associates Degree is preferred
Proficiency in MS Office platforms
Ability to work well in a fast-paced environment

Accounts Receivable Supervisor Resume Examples & Samples

To manage a team of 2 credit controllers to prioritise and manage the debt collection across a broad billing stream including ticketing, promotions and venue settlements and a diverse business group including promotions, festivals and sponsorship
To conduct staff reviews and appraisals in line with HR policy
Weekly aged debt reviews with Financial Controller and Revenue & Banking Manager with concise and current collection status
Working alongside the legal department for collection of problematic balances and dealing with deeds of novation and completing receivership documentation
Identifying and reporting expected cash receipts for operational cashflow reporting
Identify operational barriers that hinder efficient performance by developing creative solutions to problems including the use of automation, procedure revisions and make appropriate recommendations to the Revenue & Banking Manager
Manage the sponsorship billing and collection in line with contractual terms and notify subsidiaries to invoice for business unit share in line with the accounting memorandum
Liaising regularly with the wider business including the Ticketing, Promotions, Sponsorship, Festivals teams and business unit Finance Managers along with other Intergroup businesses
Managing the reviewing of electronic invoice requisitions requested by the business ensuring purchase orders provided where necessary, correct customer and contact details have been selected, correct VAT codes have been used and nominal account coding is correct. Liaising with Corporate Accountant or Tax Director
Manage the processing of self-remitting customer receipts via electronic invoice requisition or via FTP
Review and upload of high volume trader billing to the AR subledger via FTP
Maintaining accurate customer records with inclusion of email contacts for auto invoice delivery
Ensure VAT numbers are recorded in the customer record for EU customers
Producing monthly reports of EU sales for inclusion in HMRC returns
Manage the applying of receipts daily to maintain accuracy of debtors ledger
Processing dummy documents to AR for foreign currency receipts
Run and distribute month end aged debt reports promptly for various businesses including show reports for promotions businesses
Propose debt provisions and raise month end journals
Preparation of monthly Accounts Receivable to General Ledger reconciliation
Undertake any other duties as requested by the Financial Controller or Revenue & Banking Manager
Initiative and self-motivation
Team player
Detailed and thorough approach
Strong customer awareness
Flexibility to meet deadlines

Accounts Receivable Supervisor Resume Examples & Samples

Assists associates in complex lockbox processing functions
Works independently within scope of job function
Distributes work to scanning clerks, and data entry clerks
Receives and processes complex remittances and invoice data in line with customer established procedures, and customer deadlines

Accounts Receivable Supervisor Resume Examples & Samples

Responsible for Distributor Sales Ledger
Cash posting and allocation of customer payments
Cash flow forecasting
Invoice query resolution/liaising with Customer Service & Logistics Team
Customer account set up
Monitoring and review of monthly cash and aged debt targets
Review orders on credit suspend prior to shipment
Carrying out regular one to ones with members of Credit Team
Holiday and sickness reporting
Appraisals and Goal Setting
Associate Personal Development Plans
Proven Credit Control and accounts payable experience working within a busy/fast paced Finance team
Able to organise and prioritise own workload and work to tight deadlines
Focused and positive ‘Can do’ attitude
IT skills - Excel (Vlookups/Pivot Tables), Word
Ability to develop and build good customer relations both internally and externally
Excellent numeracy and keyboard skills with high level of attention to detail
Experience in supervising a small team

Accounts Receivable Supervisor Resume Examples & Samples

Understand financial policies and reporting procedures, contract types and billing terms and conditions, job cost flow and indirect rate application
Supervise staff and provide guidance to subordinates to achieve goals in accordance with established policies
Make decisions regarding work prioritization and staffing assignments considering for the resulting financial impact
Ensure adherence to the AR policies and procedures
Establish plans and procedures for new assignments and participate in the development of Project Numbering Schemes and Work Breakdown Structures (WBS's) during Project Accountant led project set up meeting
Reconcile problems including conflict resolution, project structuring, billing projects that have been set up incorrectly, etc., and recommend possible resolution alternatives and refer to manager for approval
Ensure established methods and desktop procedures for billing in Legacy and Costpoint systems are followed
Supervise the preparation of accurate and timely invoices for government and commercial customers via Costpoint in accordance with Corporate Financial Instructions and Contract terms and conditions
Analyze invoices for accuracy
Generate AR Pending Report and Amounts on Hold Report in support of capital goals for DWC and DSO
Provide data and support for periodic Collection and Working Capital reviews
Responsible for supporting collections of aged receivables
Review and approve invoices as delegated per SOX requirement
Coordination between cash flow and closeouts within the GBS to ensure that common metrics are met
Manage/prepare accurate and timely invoices for unusually complex projects
Coordinate with PM, PC, Contracts, and Procurement to address upfront AR contract terms and resolve customer and
Bachelor’s Degree in business related field and 2+ years of finance / accounting related work experience. Additional years of relevant experience will be considered in lieu of Bachelor's degree
Must be able to multi-task in a fast paced environment which will require a flexible schedule
Must have strong working knowledge of Microsoft applications (Excel, Outlook, and Word)
Must be able to work well independently and as part of a team
Possess strong written and verbal communication skills
2 years of supervisory experience desired
Deltek/Costpoint knowledge and experience strongly desired
Management leadership experience desired

Accounts Receivable Supervisor Resume Examples & Samples

Capitalizes on opportunities in billing, A/R, commission and other support systems to achieve best practice in the management of the accounts receivable assets
Communicates/works pro-actively with customers, customer Service, finance managers and sales leadership teams on pertinent accounts receivable issues
Answering internal requests and resolve customer queries
Compiles, analyzes and presents monthly accounts receivable reports of accounts
Develops and maintains key working relationships with clients to ensure proper billing/collections and any other related issues
Maintains and reconciles all month end reports and additional schedules as requested (Bad debt reserves, Bank reconciliations, AR reconciliation, Intercompany reporting, etc)
Manages staff including: coaching, performance management, salary planning and administration, training, succession planning and development, hiring and placement and disciplinary actions
Maximizes the use of available technology in order to improve collections
Supports scorecards creation, meaningful metrics, financial analysis and reporting as requested
Monitors and coordinates month end closing procedures within the required time frame
Monitoring the AR process, set priorities
Responsible for the billing, cash applications and collection process
Lean-continuous improvement of back office activities, strives for global process standardizing tools and working closely with peers
Maximizes use of human capital by creating flexibility, cross training based on the Shared Services model
Supports company Growth targets insourcing SSC activities

Accounts Receivable Supervisor Resume Examples & Samples

Distribution of daily workload to subordinates
Log and report weekly/monthly statistics
QC and Production
Calculate and prepare statistics for quarterly bonus
Calculation of biweekly employee time cards
Maintain monthly ½ day Friday schedule
Maintain 45 day out calendar for next step rescheduling
Review refund requests
Training of new employees
Perform 45, 60, 90 day and yearly employee evaluations
Educate team on procedural changes and updates
Maintain department procedural manual
Order and distribute team supplies
Counsel employees on employee issues as needed
Act as back-up for all departments job functions as needed
Set example for team in all areas that relate to job functions and Clinical Pathology Labs’ compliance policies and procedures
Assume supervisory responsibilities when needed due to absence of supervisor
Duties include but are not limited to the above mentioned responsibilities

Accounts Receivable Supervisor Resume Examples & Samples

5+ years of experience accounts receivable processing,
Proficiency with Excel. Word and PeopleSoft
Advanced Excel capabilities

Accounts Receivable Supervisor Resume Examples & Samples

4 years of experience in lieu of degree
Minimum 5 years medical account collection experience
Knowledge of all types of insurance plans (i.e. managed care, contracted, fee for service, governmental plans, third party liability and coordination of benefits)
Associate's Degree or Baccalaureate Degree in Accounting or Business
Prior experience working with WA, MT & AK Medicare/ Medicare HMO claim follow-up
Prior Epic experience

Accounts Receivable Supervisor Resume Examples & Samples

Deep understanding of financial operations as well as process workflows within skilled nursing, assisted living facilities, as well as ancillary health services such as therapy, certified home health, private duty home support, and hospice
Strong knowledge of Medicare and Medicaid regulations and billing requirements for skilled nursing, therapy, certified home health and hospice
Knowledge of Vision or other medical practice/accounts receivable management systems
Ability to work and collaborate effectively with employees, customers, clients, and vendors
Must have effective organizational skills and a high attention to detail
Strong interpersonal skills, with a customer service focus
Proven dispute resolution ability
Proficient knowledge of Microsoft Office including Excel, Word and Outlook
Must be able to understand and clearly articulate, verbally and in writing, a process from start to finish, to help in troubleshooting and to explain to others
Complete working knowledge of Coordination of Benefits, appeals procedures, resolution of credits and requesting refunds, responding to RTP file, ability to review admissions and census reports, interpret Explanation of Benefits/Remittance Advice
Knowledge of Federal, State and third party electronic claims submission, denials resolutions and reimbursement practices
Associates’ degree with major coursework in Accounting, Finance, Business Administration, Healthcare Finance/Administration or a closely related field is required
Minimum of 5 years of increasingly responsible experience in accounts receivable, healthcare revenue cycle, healthcare finance, general accounting or other related experience is required
Current Certified Revenue Cycle Specialist (CRCS-I) from the American Association of Healthcare Administrative Management (AAHAM) is strongly preferred
Minimum of 3 years of healthcare supervisor and/or healthcare training experience is preferred
Experience with billing and collections for skilled nursing facility, Certified Home Health, Hospice, Rehabilitation and other Outpatient Services, EMS services is preferred
Advanced knowledge of billing edits and claims clearinghouse system preferred

Accounts Receivable Supervisor Resume Examples & Samples

Bachelor's degree in Accounting or Business Administration
Four (4) years of experience in accounting, collections, auditing and AR policies development
Experience using MS Office software and ERPs
Strong organizational and prioritization skills; excellent analytical skills
Two (2) years experience leading AR efforts and providing training and guidance

Accounts Receivable Supervisor / Manager Resume Examples & Samples

Experience coaching and leading a team to success
Ability to speak in-depth on anything you've implemented and how it led to success in your department
Strong knowledge of Medicare regulations and billing requirements
Degree strongly preferred, but experience will be taken into consideration in absence of degree

Accounts Receivable Supervisor Resume Examples & Samples

Work directly with and engage on a weekly basis the Field Operations and Shared Service Center leaders to ensure timely submission and accuracy of data necessary to recognize State/Regional revenues
Ensure that revenue/billing reports are accurate and distributed timely for approval
Supervise daily and monthly revenue activities to ensure that revenues are recorded timely and accurately
Facilitate the identification of issues and solutions by staff related to delays in achieving payment resolution
Supervise daily and monthly collection activities to ensure that company goals are met and to determine cash flow improvement opportunities
Ensure compliance with federal, state and local regulations and statues including with MCO’s and other third party payors
Analyze, interpret and communicate accounts receivable issues to regional Field Operations and Shared Service Center leaders
Work with Field Operations and Shared Service Center leaders on bad debt reserve setting
Maintain accounts receivable processing manual and reference materials
Ensure adherence to all corporate policies and procedures
Maintain appropriate relationships with payer agencies to facilitate timely billing and collections
Recruit, hire, train and supervise Accounts Receivable Coordinators in collaboration with the Accounts Receivable Manager
Ensure compliance with internal controls in all assigned areas and other audit requirements
Perform other related duties and activities as assigned
Direct and supervise assigned staff including performance evaluations, scheduling, orientation, and training
Make decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions
Resolve employee problems within position responsibilities
Bachelors degree in accounting and/or finance
Two to three years of supervisory experience
Previous experience working in medical billing/collections preferred

Accounts Receivable Supervisor Resume Examples & Samples

Maintain the review and approval process of refunds and adjustments
Ensure all client billing requirements are met, provide recommendations and implementation of process improvements
Contract participation and implementation
Reconcile billing reports to invoices, income statement and loan system reports
Attend and participate in client meetings
Responsible for training of staff
Responsible for assisting in the general ledger accounting process when needed
Responsible for providing regular activity updates of progress and escalated needs as necessary to the Accounting Manager Operations
Maintain up to date policies and procedures and billing files in an organized and consistent manner
Bachelor's degree in accounting or finance with five or more years of related professional experience, including supervision experience, or an equivalent combination of education and experience
Extensive knowledge of generally accepted accounting principles, accounting system procedures, and controls related to accounts receivable and revenue recognition
Working knowledge of personal computers with solid skills in Word, Excel, Access and MS Office applications
Working knowledge of billing processes and downloads from mainframe to PC applications
Must have exceptional organizational skills, great attention to detail, ability to handle multiple tasks simultaneously and facilitate the resolution of escalated issues
Must have good written and verbal presentation skills

Accounts Receivable Supervisor Resume Examples & Samples

Advanced Microsoft program (Excel, Pivot Tables, Word, Outlook (Corporate Email), Internet/Intranet) required
Working knowledge of accounting, credit, collections, banking and finance functions required
Prior experience analyzing financial data required

Accounts Receivable Supervisor Resume Examples & Samples

Supervise Cash Application and AR Collection Clerks
Produce credit reports for new customers
Review bad debts, in conjunction with general accounting, on a quarterly basis
Perform Month-end closing duties
Reconcile AR subledger on a monthly basis
Monitor credit limits and customer ratings in SAP
Assist with special projects and participate on various process improvement teams as requested
Participate in team meetings and prepare for discussions

Accounts Receivable Supervisor Resume Examples & Samples

Reconcile daily deposits to the bank
Ensure cash receipts are applied accurately and timely
Review and post all entries
Month-end close process including account reconciliations, cash reconciliation and monthly accruals
Supervise 3 people within AR department
Previous Credit Management experience is required
At least 4 years of Accounts Receivable experience

Accounts Receivable Supervisor Resume Examples & Samples

Manage receivables, focusing on reducing the percentage of past due receivables greater than 30 days to below specific targets
Establish contact with customers for the purpose of collecting delinquent funds and bringing to final closure past due amounts while maintaining or exceeding pre-established goals relating to the collection of past-due accounts
Assist customers in order to resolve questions, concerns, alternatives for payment, and problems about payment of their invoices in a timely manner
Ensure all legal and company efforts have been taken to collect accounts, including proper documentation of discussions with customers
Monitor payment status of accounts which includes running aging reports to determine status of accounts so that unpaid invoices do not get beyond 90 day status
Provide monthly reporting that outlines accounts receivable activity and turnaround times and also tracks performance and productivity
Review adjustments to determine if further action is necessary to get invoices paid
Facilitate communication and support between Billing and AR to assist in answering questions about receivable status, adjustments, refunds, and bad debt write offs
Mentor and coach new and less experienced collection associates
Ensure timely and proper payment application by AR Specialists
Must be flexible to work extended/flexible hours, including weekends, holidays, evenings, etc., as necessary; and
All other related and/or additional responsibilities that may be required or assigned
Bachelor’s Degree and 8 years of Accounts Receivable experience required., including a minimum of 3 years of supervisory experience with strong attention to detail, professional and persuasive communication, and negotiation skills
Ability to thrive and be motivated by a fast-paced team environment; practicing sound judgment, adaptability, problem solving
Strong initiative and self-starting disposition
Computer literacy (Microsoft Office Applications)
Must be organized, analytical, detail-oriented and accurate
Must have a strong teamwork orientation, as well as solid written / verbal communication skills
Must be able to work with all levels of staff and management
Preference for Great Plains or Microsoft SL / AX ERP experience
Ability to sit for multiple hours at a time and to work multiple hours a day at a computer keyboard; and
Ability to remain alert and focused during the work day

Accounts Receivable Supervisor Resume Examples & Samples

Coordinates audit activities
Preforms audits for business operations, finance, and complies with department policies
Supervises team to ensure quality and on-time delivery
Evaluates performance of team members and provides appropriate feedback
Organizes trainings for team members for skill development
Reviews team workload and modifies as necessary
Coordinates with team to review audit findings
Prepares reports required by management
Evaluates current policies and procedures and recommends improvements
Maintains customer vendor relationships
Participates in continuing education and training as required
Documents accounts receivable processes; creates and maintains desktop procedures
Coordinates and provides both team member and inter-departmental training of policies and procedures
Provides service to customers by answering questions, providing information, and assuring follow-through and/or resolution
Responsible for escalation of issues to management in timely manner
Supervises and updates accounts payable records
Resolves payment issues with vendors
Assists and supports accounting manager
Monitors inbox to ensure timely responces to requests
A minimum of two (2) years of experience in the accounts receivable/payable accounting field or auditing experience required
A minimum of one (1) year of supervisory experience required
Basic accounting principles knowledge, documentation, research, resolution and data analysis skills
Ability to train others on basic accounting policies and procedures
Skilled in coaching, mentoring, and correcting behaviors in a motivating way
Able to use sound judgment; work independently, with minimal supervision

Accounts Receivable Supervisor Resume Examples & Samples

A minimum of four (4) years of hospital receivables experience within a large academic medical center or health system
Associates Degree program in Accounting, Business Administration or a related area of study
Prior work experience should include redesign experience and/or centralized business office experiences within a highly automated environment
Prior experience in developing processes in a non automated environment
Experience in using team building and quality management concepts to positively influence the work environment is highly desirable
Requires knowledge of third party billing and collection processes, with particular focus on billing specifications and contractual arrangements
Requires basic knowledge of accounting principles that directly impact the accounts receivable, including debit and credit transactions; charge transfers; contractual allowances and adjustments; financial class changes
Requires some familiarity with the Maryland reimbursement and regulatory environment so as to ensure compliance with State regulations regarding patient and insurance billing issues
Requires knowledge of medical terminology, CPT, and ICD 10 coding
Requires knowledge of standard PC word processing and spreadsheet applications
Requires working knowledge of automated billing and collection software, including LAN-based claims editing applications
Requires organizational skills necessary to organize special project teams to reach pre-determined goals
Requires the ability to communicate with foreign patients and agencies in a professional manner
Requires the ability to multi task and change priorities at a moment’s notice
Requires excellent interpersonal skills in dealing with subordinates, co-workers, other health system and hospital employees and patients
Requires ability to communicate clearly and concisely, verbally and in writing
Requires thorough knowledge of third party billing and collection process
Requires knowledge of accounting principles that directly impact the receivable, including debit and credit transactions; charge transfers: contractual allowances and adjustments, financial class changes and revenue reclassification
Requires analytical ability and organizational skills to necessary to organize and assess information and provide recommendations based on data analysis

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Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

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Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

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Accounts Receivable Supervisor Resume Examples & Samples

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Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

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Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

Accounts Receivable Supervisor Resume Examples & Samples

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