Supervisor, Accounts Receivable Resume Samples
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Supervisor, Accounts Receivable Resume Samples
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DW
D Wisozk
Dimitri
Wisozk
63987 Veum Islands
Houston
TX
+1 (555) 574 5596
63987 Veum Islands
Houston
TX
Phone
p
+1 (555) 574 5596
Experience
Experience
Philadelphia, PA
Supervisor Accounts Receivable
Philadelphia, PA
Padberg Group
Philadelphia, PA
Supervisor Accounts Receivable
- Have initiative, strive for continuous improvement
- Strong team player that has a direct approach and is solution oriented
- Professional appearance and demeanor
- Work varied shifts, including weekends and holidays
- Communication with various property management personnel
- Innovative: Looks at issues from a fresh viewpoint and adapts to the changes created by the environment. Willing to take risk and explore the new, untested and unknown
- Communication: Believes in the importance of keeping others informed. Spends time clearly defining expectations
Houston, TX
Supervisor, Accounts Receivable
Houston, TX
Paucek, Greenfelder and Brown
Houston, TX
Supervisor, Accounts Receivable
- Oversee workflow to ensure even and accurate distribution of work load to maximize productivity and performance
- Develop a customer credit management policy and evaluate credit checks on new customer accounts accordingly
- Supervise adjustments to customer accounts related to credits account write-offs and other adjustments
- Responsible for management and development of one direct report, the Cash Application Specialist position
- Identify customers who are not paying in accordance with stated terms and develop action plans to improve payment trends
- Develop and monitor key performance indicators for the cash applications group
- Provide support to customers regarding collection issues, refunds, write-offs, adjustments, and credit requests and resolves client discrepancies
present
Chicago, IL
Accounts Payable / Receivable Supervisor
Chicago, IL
Schneider and Sons
present
Chicago, IL
Accounts Payable / Receivable Supervisor
present
- Supervise Accounting Clerk(s) including completion of performance reviews
- Maintain relationships with vendors by working with the team to ensure timely resolution of issues
- Assist in the documentation of accounting and internal control procedures
- Assist in the preparation of journal entries, account analyses, and reconciliations that support month-end closing procedures, ensuring timely and accurate reporting
- Assist in the preparation of supporting schedules and documentation of account balances for annual audit and tax return
- Maintain accurate records of all transactions affecting responsible areas and provide financial information to all departments in the company as well as outside auditors
- Assist in preparation of annual budgets and monthly forecasts
Education
Education
Bachelor’s Degree in Accounting
Bachelor’s Degree in Accounting
Brigham Young University
Bachelor’s Degree in Accounting
Skills
Skills
- Excellent interpersonal skills, ability to effectively build solid relationships with management as well as all team members
- Strong analytical, technical skills and ability to link inf;ormation together; capable of translating findings into business actions
- Strong knowledge of billing and collection procedures and practices
- Establish quantifiable and observable performance objectives for direct reports and / or team members
- Strong customer service skills and the ability to follow up on overdue accounts
- Demonstrated ability to motivate and lead others
- Excellent written and verbal communication abilities
- Excellent analytical, verbal and written communications skills
- Self Starter with the ability to work with minimal supervision
- General knowledge of accounting and cost control principles
14 Supervisor, Accounts Receivable resume templates
Read our complete resume writing guides
1
Supervisor, Accounts Receivable Resume Examples & Samples
- Bachelor’s Degree in Accounting, Finance, Business or related field
- 5+ years of directly related professional experience
- Knowledge of SAP is an advantage
2
Accounts Receivable / Credit Supervisor Resume Examples & Samples
- Work with pharmaceutical wholesalers
- Handle account reconciliations with the Chargebacks, Returns and Customer Service departments
- Month-end reporting
- Credit reviews and credit limits
- Resolve past due accounts
- Supervise, train and support a team of 6
- Bachelors degree preferred
- Experience working in the pharmaceutical or retail industry
- Strong experience with deductions (chargebacks, returns, pricing, etc.)
- Knowledge of SOX
- Experience managing a team
- Good Excel skills (pivot table; v-lookups)
3
Supervisor, Accounts Receivable Resume Examples & Samples
- Conduct client status meetings to discuss the status of results for the customer portfolio versus performance standards and goals, and take specific actions or make recommendations in order to insure performance goals are met
- Analyze and communicate business performance against KBIs (ex. percent of A/R current / past due) and recommend specific actions to address variances
- Serve as a consultant and subject matter expert to external clients regarding business policies, procedures, processes, and measures that drive the implementation of business strategies (e.g., accounts receivable management, customer service, billing, service delivery)
- Review and approve documents in compliance with Chart of Authority
- Identify and resolve outstanding customer inquiries with appropriate HQ functions, business unit management, and/or support functions (ex. service management)
- Utilize the required procedures and methods, both manual and system supported, to ensure appropriate accounts receivable collection follow up
- Identify customers who are not paying in accordance with stated terms and develop action plans to improve payment trends
- Review accounts receivable collection agings (invoices, credits and unapplied cash) and facilitate resolution of seriously past due and / or problem accounts
- Review and approve account corrections including credit / debit offsets, unapplied cash offsets, and write-offs (per chart of authority)
- Recruit and train new team members and provide development guidance to existing employees to insure that individual career needs are aligned with the goals of the organization
- Recommend changes in status including reclassification, transfers, promotions, and terminations
4
Supervisor, Accounts Receivable Services Resume Examples & Samples
- Provide assistance/resolution to external and internal client inquiries
- Prepare reports or logs as required
- Act as a technical expert in regards to financial class responsibility, to answer questions raised by clients and team members
- Maintain a current working knowledge of all healthcare related issues and regulations
- Responsible to report any detected trends, as well as procedural problems, to the client. Recommendations regarding the correction of these trends and/or problems should also be reported
- Maintain a professional attitude
- Maintain confidentiality at all times
- Analyze and solve problems quickly and thoroughly
- Establish realistic goals and priorities concurrent with organizational objectives
- Adheres to all company policies and procedures including, but not limited to those identified within the Standards of Business Conduct and the Employee Handbook, as may be amended from time to time. Adheres to all applicable laws and regulations and the company's governance/compliance program
- Ensures concerns with internal control design or performance and process changes that impact internal control execution are communicated to management
- BA/BS in business or related concentration
- Minimum 2-3+ years experience in healthcare business office operations
- Proven knowledge and experience in governmental, legal and regulatory provisions related to collection activity
- Knowledge of insurance company practices regarding reimbursement
- Ability to lead teams to achieve desired goals and objectives
- Ability to mentor staff and provide consistent performance management
- Solid knowledge of all MS Office Products
- Prior management or supervisory experience, preferred
- AAHAM (American Association of Healthcare Administrative Management) Certification preferred
5
Accounts Receivable Operations Supervisor Resume Examples & Samples
- Responsible for the operational activities of a variety of functional departments, including customer service, A/R support, and a small A/R team
- Reviews and analyzes reports, records and directives, and confers with managers to obtain data required for planning activities, such as new commitments, status of work in progress, and problems encountered
- Gives work direction, resolves problems, and sets deadlines to ensure timely completion of work. Monitors and analyzes costs and prepares budgets
- Prior customer service experience within a call center
- Ability to handle escalated calls from patients
- Experience working with physician billing and a strong understanding of how to interpret benefits
- Active listening skills with a desire to improve the customer experience
- Ability to work in a fast-paced environment, multi-task, and follow-up proactively
- Knowledge of insurance company practices regarding reimbursement and healthcare receivables. Strong communication/problem solving skills. Able to motivate others and work under pressure
- Working knowledge of Operations Management
- Excellent organizational skills, excellent communication skills (verbal/written), and management skills
6
Accounts Receivable, Deductions Supervisor Resume Examples & Samples
- Supports the strategic vision for the Deduction Services function, ensuring it is aligned with the Order to Cash (O2C) strategy and is understood and adopted by staff
- Provides leadership/supervision that is proactive, inclusive, respectful and results driven
- Builds and strengthens the capabilities of the Deduction team by identifying, developing and overseeing talent within the function
- Interacts proactively with related functional areas of the Divisions to ensure appropriate actions are taken
- Drives operational excellence and ensures full alignment with all Novartis business, compliance and audit requirements
- Develops, measures and delivers service levels and SLA/KPI targets for the Deduction function
- Ensures Deduction policies, processes and operating procedures are clearly defined in-line with Group standards, and are up to date and documented
- Implements tools, reports and metrics to drive and monitor team activities
- Ensures collaboration with key stakeholders, including senior level cross-divisional business colleagues, both internal and external accounting, credit authorities/auditors, and Division Sales and Marketing
- Ensures all accounting policies and procedures are adhered to, including NFCM controls and global processes
- Cultivates a culture that is customer service focused
- Supervises deduction analysts who are responsible for resolving all deductions/disputes from assigned portfolios
- Provides coaching to ensure deduction analysts are functioning at optimal levels
7
Accounts Receivable & Payable Supervisor Resume Examples & Samples
- Primary responsibility is to assign tasks and delegate appropriate duties to accounting assistants. Duties require interaction and potential overlap with Accountants
- General duties include monitoring accuracy of accounting data and initiating necessary corrective action, fielding questions directed at accounts payable and receivable and maintaining an adequate recordkeeping system
- Develop a detailed understanding of the Production operation, related ERP system data flows and the financial transaction structure
- Assist as needed to ensure the A/P functions are current and accurate as to cash requirements, supplier aging, records storage
- Must be able to effectively communicate with employees and maintain a positive working relationship when addressing problems and identifying, testing and implementing solutions
- Implement and monitor effective controls over accounting and financial reporting processes in purchasing, inventory and cash in compliance with Corporate finance policies and GAAP, identifying weaknesses and implementing corrective action
- Responsible for operating with strong emphasis on controls in line with Cobham financial and audit policies and to complete and update local procedures as needed
- Perform financial auditing tasks as directed and provide support to internal and external audit activities
- Work with accounting team to develop world class collection and payment process efficiencies
- Supervisors may also prepare journal entries, log data into spreadsheets and communicate with suppliers, customers and personnel at affiliated companies
- Provide key metric data to the Leadership Team data as necessary
- Ability to analyze situations accurately and adopt an effective course of action
- Ability to work confidentially with discretion
- Ability to train, supervise, and evaluate personnel
- Strong skills in financial systems and financial process management
- Strong skills in interpreting financial and manufacturing data
- Knowledge of and experience with GAAP Accounting
- Experience with Oracle or similar ERP System
8
Supervisor, Accounts Receivable Resume Examples & Samples
- Supervise AR Specialists and/or Customer Service Representatives
- Approve subordinate payroll time and complete performance evaluations
- Conducts hiring interviews
- Administers corrective counseling and notification with AR Manager approval
- Analyze aging reports to ensure proper effort and focus is on the appropriate accounts
- Identify issues and take appropriate action to resolve
- Create and execute an action plan for collection and reconciliation for the team and individual portfolio
- Actively participate in team and department motivation and recognition
- Oversee workflow to ensure even and accurate distribution of work load to maximize productivity and performance
- Train team members as well as identify training needs for department
- Interact frequently with internal departments - Client Services, Account Management and Sales Organizations for the purpose of resolving outstanding issues
- Work closely with Management team to maximize collections and productivity
- Provides weekly and monthly reporting to management
- Interprets and understands contract terms in an effort to maximize collections
- Demonstrate patience and overall courteous behavior when working with internal and external customers
- Minimum of 5 years experience in Accounts Receivable Collections and/or relevant REALPAGE experience required
- Supervisory/Lead experience required
- Bachelors degree preferred; high school diploma or equivalent required
- Strong knowledge of billing and collection procedures and practices
- Excellent negotiation, motivation and customer service skills required
- Excellent verbal and written communication skills with demonstrated abilities to establish, develop, and maintain productive business relationships at all levels of the organization
- Proficiency with MS Excel, Access and Microsoft Office Suite required
- Excellent analytical, verbal and written communications skills
- Demonstrated ability to motivate and lead others
- Ability to prioritize and manage multiple responsibilities
- Self Starter with the ability to work with minimal supervision
- Ability to work overtime when needed
- Some travel may be required, less than 5%
9
Supervisor, Accounts Receivable Resume Examples & Samples
- Contact delinquent customers to secure payment and provide outstanding customer service and responsiveness to all inquiries
- Monitor the overall status of the Accounts Receivable customer aging and proactively addresses all aspects of the collection process such as assisting with printing/mailing of statements, reviewing account histories with customers, and posting payments and any corresponding adjustments
- Provide support to customers regarding collection issues, refunds, write-offs, adjustments, and credit requests and resolves client discrepancies
- Document collection activities for customer accounts and prepare collection reports by analyzing and summarizing account information and trends
- Establish and maintain strong working relationships with Customer Operations, Revenue Accounting, and other departments on all receivable disputes
- Collect on bad debt, aged receivables and unauthorized customer deductions
- Communicate credit hold decisions to relevant departments and monitor credit limits according to company policy
- Enlist the efforts of colleagues when necessary to accelerate the collection process
- Protect client’s confidentiality and ensures all clients are treated with respect and professionalism
- Develop a customer credit management policy and evaluate credit checks on new customer accounts accordingly
- Complete client credit references and monitor client’s credit terms to ensure payments are made within the agreed upon terms
- Responsible for management and development of one direct report, the Cash Application Specialist position
- Work on ad hoc projects such as audit support, month end tasks and other duties as assigned
- Bachelor’s degree or equivalent experience required
- 5+ years of prior collections experience required; prior supervisory experience preferred
- Excellent written and verbal communication abilities
- Advanced computer skills with an emphasis on Microsoft Excel
- Experience with SAP or similar ERP software
- Prior experience reviewing and analyzing D&B reports
- Strong customer service skills and the ability to follow up on overdue accounts
- Professional and proactive demeanor
10
Supervisor, Accounts Receivable Resume Examples & Samples
- 15% - Support billing system initiatives for upgrades, testing, maintenance, etc
- 10% - Complete contract closeout for invoicing for all years with final rates for Cost Type contracts
- 45% - Customer invoicing and Cash collection
- 15% - Focus on support and response for internal and external customers for financial reporting, audits, compliance, etc
- 15% - Manage the process of WAWF invoices for accurate and timely submission
11
Supervisor, Client Accounts Receivable Resume Examples & Samples
- Provide daily coaching, training, and guidance to Client AR team members
- Understand all credit and collection functions and systems to suggest process improvements and efficiencies
- Ensure that Client AR collection, credit evaluation, and reconciliation activities are performed to department quality and quantity standards as stated in department procedures
- Assess, organize, and prioritize daily workloads for Client AR team members
- Work with the client and the Client AR Manager to set up any payment plans or proceed with Final Demand letters
- Accountable for department cash collection goals and for ensuring team members meet goals and understand expectations
- Responsible for bi-weekly Delinquent Meetings with team members
- Make collection calls and manage accounts that have been escalated to the Supervisor due to difficulty or complexity
- Responsible for assigning accounts and setting up accounts in Great Plains or Metro to maintain equal workloads on team members
- Answer questions, provide support, and assist in resolution of issues brought forth by team members, accounts, and internal departments as requested
- Summarize and communicate issues regarding personnel, processes, and accounts to the Client AR Manager
- To provide superior customer service to internal and external clients
- To create, run and manipulate reports in Great Plains & Metro as requested
- Must be knowledgable of client contracts, billing and timekeeping processes, and aware of booking/credit limits and exposure to properly service accounts
- Contribute to strategic initiatives, providing subject matter expertise, relying upon depth of knowledge, system/process; providing feedback
- 3-5 years’ experience in a commercial credit and collections environment
- Experience supervising or training other team members
- Strong customer service experience
12
Accounts Payable / Receivable Supervisor Resume Examples & Samples
- Supervise Accounting Clerk(s) including completion of performance reviews
- Review accounts payable and accounts receivable batches
- Monitor accounts receivable collections.Review open orders to ensure they are in line with credit limits; coordinate with staff to ensure that collection calls are done as necessary
- Maintain relationships with vendors by working with the team to ensure timely resolution of issues
- Prepare and complete timely cash/bank reconciliations
- Assist in the preparation of journal entries, account analyses, and reconciliations that support month-end closing procedures, ensuring timely and accurate reporting
- Assist in the preparation of supporting schedules and documentation of account balances for annual audit and tax return
- Verify inter/intra-departmental billings
- Track, analyze, and account for capital expenditures
- Distribute cost center expense reports and handle supervisor/manager inquiries
- Maintain accurate records of all transactions affecting responsible areas and provide financial information to all departments in the company as well as outside auditors
- Assist in the documentation of accounting and internal control procedures
- Interface with other departments within the organization to facilitate compliance with group financial policies and procedures
- Assist in preparation of annual budgets and monthly forecasts
- Participate in various finance initiatives to streamline current processes
- Complete various outside agency reports as necessary
- B.S. in Accounting
- 5-7 years of AR/AP and General Accounting with 2 to 3 years of Supervisory experience required
- 2-3 years of AR/AP experience in a manufacturing environment (strongly preferred)
- A good understanding of generally accepted accounting principles, including GAAP and IFRS
- Strong computer skills required (specifically MS Office-Excel, Word, Outlook) and Accounting related software such as JD Edwards
- Good understanding of general ledgers and general ledger systems
- CPA license and/or advanced degree in a related discipline
13
Supervisor, Accounts Receivable Resume Examples & Samples
- Performs the month end closing process and reconciliation of both billing (sales cut-off, credits) and the invoiced Accounts Receivable
- Provides regular reporting and analysis of AR aging, variances, DSO, returns, AFDA, etc. to key senior managers in the business. (for CBU and Corporate)
- Reconciles and analyzes inter-company receivables. Prepares and processes settlements
- Assesses new and existing client credit reports, makes analysis and recommendations to the Finance Director, Sales, Marketing and Business Analytics on credit limits and terms in the best interest of Keurig Canada
- Collaborates with IT for testing, problem resolution and improvement of the receivables and invoicing programs in the ERP system
- Provides AR weekly cash flow forecast for CBU Treasury (payments and customer deductions) analyzes variances and adjusts accordingly
- Ensures rigorous follow ups are done on customer payment as per credit terms
- Oversees the submission and assignment of customer deductions
- College degree in Accounting, Finance or Management
- Seven(7) to ten (10) years of experience in Office Administration including five (5) years in Office management
- Knowledge and proficiency of MS Office (Word, Excel and PowerPoint)
- Energetic, positive leader, who easily engages with, motivates and develops their team members
- Strong drive for results and complex problem solving skills
- General knowledge of accounting and cost control principles
- Strong analytical, technical skills and ability to link inf;ormation together; capable of translating findings into business actions
- Excellent interpersonal skills, ability to effectively build solid relationships with management as well as all team members
14
Supervisor, Accounts Receivable Resume Examples & Samples
- Supervise remote Cash Application Team responsible for the daily processing of cash receipts and application of cash to customer accounts, including payments made by credit card, lockbox, and ACH/wire
- Supervise adjustments to customer accounts related to credits account write-offs and other adjustments
- Responsible for effectiveness of operational procedures and controls to maximize departmental productivity and minimize errors made by staff
- Revise and maintain cash application policies and procedures to ensure changing business requirements are met
- Oversee the process of refunds processed and ensure timely and accurate processing of overpayments on customer accounts and in accordance with Central Accounting Guidelines
- Oversee and approve daily deposit reconciliation to the general ledger. Serve as backup as necessary
- Create journal entries, lockbox and other month-end procedures
- Ensure cash Applications team is adhering to internal controls
- Develop and monitor key performance indicators for the cash applications group
- Provide leadership and direction to Cash Applications teams: Develop and conduct training programs to new and existing employees within the Cash Applications Department, including the onboarding of associates. Provide guidance and oversight of staff activities related to the research and resolution of customer payment/invoicing issues; ensure follow-through / resolution of the root cause. Develops staff through goal-setting, evaluations, feedback, discipline and on-going coaching to ensure activities are performed within department and Company policy
- As part of a Finance Team, you will help develop credit approval process, oversee collections efforts, create cash flow forecast and review and report on AR aging
- 2-5 years or demonstrated expertise in high volume transaction Accounts Receivable organization
- Experience managing team, remotely management a plus
- Demonstrated ability in Strategic Agility, Problem Solving, Priority Setting, Planning, and Delegation
- Strong communication skills, process engineering people management
15
Supervisor, Accounts Receivable Resume Examples & Samples
- Supervise, coach and direct responsibilities of team including interviewing and time/attendance management
- Cross-train employees to provide sufficient coverage
- Prepare and present performance reviews and employee counseling
- Responsible for maintaining Audit controls; segregation of duties; computer access; refund/credit memo authorization
- Handle escalated internal or external Client disputes
16
Accounts Receivable Direct Deduction Supervisor Resume Examples & Samples
- Plans, assigns and directs the work of the AR Direct Deductions department. Responsible for supervising and supporting all AR Auditing Reps including responsibility for interviewing, hiring, and training associates; planning, assigning, and directing work; documenting and delivering performance appraisals; rewarding and disciplining associates; addressing complaints and resolving problem. Escalates issues to manager as necessary
- Reviews and evaluates auditing procedures for process improvements and ensures deductions are cleared in the most efficient manner to meet departmental goals
- Coordinates special projects and testing new methods of auditing to keep up with the ever-changing and multi-channel environment. Determines appropriate level of work to delegate to the team to ensure projects come to a successful completion
- Assists the manager in establishing and maintaining processes that support the growth of the emerging markets channel which includes e-commerce. This includes managing foreign currency transactions and developing a strong team that can meet the requirements of this demanding portion of the business
- Reviews weekly status reports submitted by auditing reps and provides clear expectations of goals to be met
- Facilitates bi-weekly meetings with the team to discuss open issues/concerns and identify process improvement opportunities
- Assists the Accounts Receivable Manager in developing, evaluating, and motivating AR Direct Deduction associates
- Supports and manages the team in the event of manager absences
- May perform other duties as assigned or required
- Strong leadership skills with the ability to motivate and manage a diverse population group
- Strong interpersonal, problem solving and conflict management skills
- Excellent customer service skills; able to manage difficult and/or emotional customer situations
- Detail oriented with a focus on quality and continuous improvement
- Knowledge of Word, Excel and ERP (i.e. JD Edwards, Oracle) systems
17
Supervisor, Accounts Receivable Resume Examples & Samples
- Work generally requires knowledge of clerical and accounting principles acquired through an associate or bachelor's degree in Accounting or a directly related field
- A four year degree is preferred
- Work generally requires five years of progressive experience in an accounts receivable environment
- Two years of team Lead or supervisory experience
- Direct Medicaid experience preferred
18
Supervisor, Accounts Receivable Resume Examples & Samples
- Applies fundamental accounting theories and concepts to support division accounts receivable, credit, collections and contracts functions
- Responsible for overseeing accounts receivable month-end process, including calculation of final metrics and associated journal entries and general ledger account reconciliations
- Daily and Monthly production reporting responsibilities to Management
- Direct oversight of four accounts receivable specialists, and supervision of two credit analysts and six collection specialists
- Market, train, counsel, advise, and communicate accounts receivable, credit, and collections department policy and procedures to company personnel
- Ensuring orders entered are compliant with credit policies; collaborating with leadership in event of incidents non-compliant with policy
- Analyze credit data and financial statements to determine creditworthiness and extension of credit within authorized levels
- Oversee preparation, maintenance and filing of credit approval paperwork
- Assist with minimizing bad debt risk and bad debt reserve requirements, improving Days Sales Outstanding (DSO), maximize cash receipts and safe guarding the assets of the company
- Recommend improvements, adaptations and revisions in the credit processing system, including the extension of credit terms
- Work as a partner with sales management and customer service management to ensure the highest level of professionalism and customer service
- BS Degree in Accounting, Finance or related discipline preferred, with 5 years credit and trade collection or financial analysis experience required
- Immediate proficiency in MS Office including Excel, Word and Outlook is required
- Excellent communication skills are required
- Ability to work independently in fast-paced environment is required
- Experience with automated ERP systems is a plus
- LI-KP1
- IND-CORP
19
Supervisor, Accounts Receivable Resume Examples & Samples
- Establish quantifiable and observable performance objectives for direct reports and / or team members
- Provide direct reports with leadership, direction, and coaching to achieve objectives and improve performance and skills
- Evaluate direct report's performance against established performance expectations
- Hold regular discussions with each direct report to discuss progress toward goals, review and provide performance feedback, review development progress, and acknowledge achievement of objectives
- Coordinate work efforts of others to ensure integration and completion of work against expectations
20
Supervisor, Accounts Receivable Resume Examples & Samples
- Degree preferred
- Intermediate Excel Skills required
- Managing Team KPI Metrics
- Participating in business reviews and speaking to client KPI metrics
- Employee Coaching and development
- Responsible for 9 direct reports consisting of 8 Accounts Receivable Specialists and 1 Team Lead and manage approximately 35 - 40 client accounts
21
Supervisor, Accounts Receivable Claims Resume Examples & Samples
- Mentors, coaches, and develops employees through orientation, training, establishment of objectives, communication of policies and rules, and constructive discipline; builds morale and motivation
- Critically review existing accounts receivable processes and support changes that lead to best practices
- Support efforts that drive standardization and process improvement of revenue cycle practices across the entire accounts receivable team
- Research and validate customer claims when needed
- Responsible for evaluating delinquent accounts
- Coordinates problem resolution between internal/external customers. Handles more difficult/complicated customer problems and recommends appropriate solutions with minimal supervision
- Maintains documentation on all collection activities and recommends accounts for charge off
- Assists customers with terms to secure payments for past due accounts
- Provides analysis of systems and procedures and makes recommendations for improvement and leads the team to implementation
- Provides leadership within finance shared services functions and assist in the training and development of other receivable staff members
- Assists management with special projects as assigned
- Assists receivable staff with challenging account issues
- Bachelor’s Degree required. (Finance or Accounting strongly preferred)
- Financial knowledge to read and asses financial data
- 4 years of accounts receivable claims and collections experience including understanding bankruptcy/legal processes
- Experience to be considered in lieu of degree
- Prior management responsibility
- SAP knowledge and experience preferred
- Strong process improvement experience
- Strong analytical, organizational, and problem solving skills with a keen attention to detail
- Proven ability to analyze complex process errors, identify and implement root cause corrections
- Good judgment and decision making capability
- Demonstrated experience in driving and managing change within an organization and multiple shifting priorities desired
- Knowledge of fundamental accounting concepts, procedures and techniques
- Leadership skills to include: setting objectives, monitoring performance and communicating feedback on a regular basis
- Strong computer literacy, to include MS Office Suite but the ability to pick up new systems quickly
- Ability to excel in a fast-paced, dynamic work environment
- Fluent in English, Preferably Bi-lingual in Spanish
22
Accounts Receivable Specialty Supervisor Resume Examples & Samples
- Daily Accounts Receivable management of all associated key metrics and related staff
- Daily supervision of staff and operations
- Supervision of daily reporting, production and workflow
- Monitoring the Accounts Receivable to achieve key AR results including driving DSO performance and minimizing bad debt
- Supervise and/or train the team for efficient and effective collection results
- Recruiting and maintaining staff necessary to achieve key metrics
- Monitor and minimize any bad debt or account adjustments to ensure accuracy and within AR guidelines
- Ensuring we are providing excellent customer service
23
Supervisor Accounts Receivable Resume Examples & Samples
- Oversee day-to-day operations of teams to ensure timely and accurate completion of all PFS activities
- Monitor and strive to continually improve the collection of payer claims in accordance with the respective contract
- Create a work environment for employees through team building, coaching, constructive feedback, work delegation, personal example and goal setting that encourages creativity, open dialogue on work issues, professional growth, and a consistent, high level of performance; encourage and support employee decision-making within his or her scope of responsibilities
- Work with key business partners and peers across the organization; work with Intake and Analytics department to communicate trends and suggest process improvements to revenue cycle
24
Accounts Receivable Junior Supervisor Resume Examples & Samples
- Supervises a team of non-exempt individual contributors that typically support standard global financial processes (e.g., accounts payable)
- Leads a standard transactional accounting process supporting HP's global finance function
- Supports the development of systems and tools
- Good understanding of accounting principles
- Good analytical skills
- Fluency in English