Advertising Account Manager Resume Samples

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J Dickens

Jarret

Dickens

1043 Nat Coves

Detroit

+1 (555) 510 2044

1043 Nat Coves

Detroit

Phone

p +1 (555) 510 2044

Experience Experience

San Francisco, CA

Advertising Account Manager

San Francisco, CA

Pollich, Hickle and Kilback

San Francisco, CA

Advertising Account Manager

Identify, design and champion innovative ways to provide the benefits of account management on a large scale. Drive and manage process improvement projects
Work with sales, development, and product teams to identify and solve issues blocking advertiser performance
Makes changes to improve efficiencies of the Advertising department, specifically as it relates to the internal client project workflow
Verify and book inventory in campaign management systems (Dart Sales Manager, internal proprietary tools)
Assist in project management of custom executions
Coordinate with Tech teams to provide assistance in identifying, reporting and resolving technical issues
Optimize campaigns, including reviewing reports and making suggestions for improved performance

Phoenix, AZ

Advertising Technical Account Manager

Phoenix, AZ

Schuppe and Sons

Phoenix, AZ

Advertising Technical Account Manager

Manage and own customers technical support requests, providing investigation prioritization with continuous and timely updates to customers
Take ownership for resolving Bing Ads platform technical issues and work with customers to optimize implementations for performance and delivery
Deliver technical project presentations, best practices, trainings to varying levels of business and technical audiences
Share best practices with team members to contribute to enhance the quality and efficiency of customer support
Construct SQL queries to access information in Microsoft’s internal databases for the purposes of reporting and troubleshooting
Highlight systemic issues and trends to identify platform enhancements with business and R&D teams
Create and execute a project plan for new customer integrations working with stakeholders to identify and mitigate technical dependencies and roadblocks for a successful integration and deployment

present

San Francisco, CA

Bing Technical Account Manager, Advertising

San Francisco, CA

McKenzie and Sons

present

San Francisco, CA

Bing Technical Account Manager, Advertising

present

Manage and own customers technical support requests, providing investigation prioritization, continuous and timely updates to customers
Manage internal Microsoft engineer relationships to influence incremental product improvements
Take ownership for resolving Bing Ads API technical issues and work with customers to optimize API performance and delivery
Drive and deliver on projects to improve partner engagements and operational efficiencies
Familiarity with the ad serving industry, ad exchanges, and networks and real time bidding
Maintain and expand working knowledge of current and related products, including integration processes and industry trends
Use your breadth and depth of knowledge across product offerings as you partner with sales, client team to recommend partner solutions

Education Education

Bachelor’s Degree in Initiative

Florida International University

Bachelor’s Degree in Initiative

Skills Skills

Strong interpersonal skills to adapt to a variety of audiences and cultural backgrounds from peers to mid and upper-senior Executives
Professional expertise in direct mail and print production
Proven experience in building and sustaining strong relationships with peer groups and vendors
Experience in consultative sales/marketing, account management or digital marketing (3-5 years)
Persuasive communicator in the English language who can adapt messaging in oral and written forms to a variety of audiences
Project management and inter-discipline leadership skills
Regular scheduled hours : Work Days: Varies | Hours: Varies

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11 Advertising Account Manager resume templates

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Advertising Account Manager Resume Examples & Samples

1 years of account management experience
Proficient with Microsoft Office (in particular Outlook and Excel)
Ability to understand new technologies and translate into business terms
Self motivated, able to look at data and provide insight related to revenue recognition
Ability to work under tight deadlines and with a sense of urgency

Associate Advertising Account Manager Resume Examples & Samples

Effective project management skills with proven ability to work with various groups to reach a common goal
Strong respect for a team environment
Experience with web based systems
Experience with Microsoft Word, Excel, and Outlook
Experience in advertising/sales and familiarity with database applications a plus
Experience with FreeWheel digital ad system

Advertising Digital Account Manager Resume Examples & Samples

Manage implementation of new customer accounts
Lead project status/review meetings by preparing reports that measure performance as it pertains to identified key metrics
Facilitate or develop training programs for newspaper team
Meet face to face with customers to provide training as needed on new digital products
Perform problem analysis by investigating the root causes, summarizing findings for internal and external use and determining corrective actions to resolve them
Expertise in customer relations, project management, and relationship management
Bachelors Degree or minimum three years industry experience, which includes demonstrated, operation, account management experience
Solid performance as a project manager with the ability to manage multiple projects simultaneously
Must be detail-oriented and analytical, have self-motivated and organized personality
Demonstrated outstanding communication, presentation, training and facilitation skills, working with cross-functional teams
Strong time management and prioritizing skills with the flexibility to recalibrate quickly according to changing requirements
A team approach to completing projects and problem-solving
Proficiency with Microsoft Office (Word, Excel, Project, Outlook)
Strong client relationship-building skills and strong customer relationship experience

Bing Technical Account Manager, Advertising Resume Examples & Samples

Use your breadth and depth of knowledge across product offerings as you partner with sales, client team to recommend partner solutions
Execute a project plan for new customer integrations working with stakeholders, ensuring to identify and mitigating technical dependencies and roadblocks to ensure successful integration, deployment and sustained performance
Manage and own customers technical support requests, providing investigation prioritization, continuous and timely updates to customers
Take ownership for resolving Bing Ads API technical issues and work with customers to optimize API performance and delivery
Deliver and maintain a support plan. Conduct regular service meetings to build trust, communicate product enhancements, supportability plans, strategy product plans and review open technical opportunities
Deliver technical project presentations, best practises, trainings to varying levels of business and technical audiences
Construct SQL queries to access information in Microsoft’s internal databases for the purposes of reporting and troubleshooting
Share best practices with team members to contribute to enhance the quality and efficiency of customer support
Highlight systemic issues and trends to identify platform enhancements with business and R&D teams
Bachelor’s degree or equivalent practical experience required (Computer Science, Engineering or Mathematics or related field preferred)
Minimum 3 years’ experience in troubleshooting technical issues
Minimum 3 years’ working with development technologies including Java, .Net, XML, REST, OAuth, XML and SOAP. Ability to manipulate SQL joins
Exemplary communicator with excellent written and oral business communication skills. A second language would be advantageous
Familiarity with the ad serving industry, ad exchanges, and networks and real time bidding
Obsessed with providing a great experience for our customers

Account Manager Advertising.com & One by Aol Resume Examples & Samples

Developing and maintaining excellent customer relations, acting as a single point of contact for existing customers both direct and via media agencies and agency trading desks
Ongoing Campaign Management for live campaigns – ensuring campaigns are meeting contractual obligations (CPA, CPC and CPM); reviewing campaign performance metrics mid-flight and making optimisation recommendations to the customer in partnership with sales reps; Acting as first point of contact for any troubleshooting – resolving tier 1 issues and escalating tier 2 issues to the appropriate internal contact
Providing mid and post campaign customer service encompassing reporting, analysis and insights, recommendations for resell/up sell based on customer needs
Working with sales to identify opportunities with existing and potential clients. Assisting with RFPs where appropriate
Being the expert in AOL’s network and programmatic booking and delivery systems
Training self-serve clients to use ONE and providing recommendations for campaign set up
A degree or equivalent professional experience
Previous experience working in a client facing role in a fast paced environment, Publishing industry would be ideal
Intermediate level Excel
Intrigued by the digital industry and willingness to learn

Advertising Account Manager Resume Examples & Samples

Work with account directors and agencies to plan and implement ad campaigns for print, digital, and email products. Manage ad trafficking, ad creation, QA, and reporting
Monitor campaigns throughout lifecycle, communicating with creative agencies and vendors on issues as needed
Optimize campaigns, including reviewing reports and making suggestions for improved performance
Provide pre-implementation and post-implementation support to creative agencies
Setup, traffic, and optimize online ad campaigns in DFP, working with advertisers to receive assets for campaign launches
QA or troubleshoot 3rd party tags, flash files, and other advertiser-provided creatives
Opportunity to develop and build out exciting new Rich Media product offerings for desktop and mobile
Provide technical support to advertisers, account directors and others via phone and email
Coordinate with Tech teams to provide assistance in identifying, reporting and resolving technical issues

Advertising Account Manager Resume Examples & Samples

Familiarity with JavaScript, Flash, HTML and troubleshooting online technical issues
Extremely well-organized and detail-oriented
High degree of initiative and proven ability to execute, both individually and as a team
Ability to bridge communication between technical and non-technical teams
Demonstrated ability to work under tight deadlines, communicating timelines and urgency effectively with stakeholders
Capability to carefully gather and filter complex data, providing insight related to analytics and revenue recognition
Outstanding written and oral communication skills. At ease and credible with senior sales and agency executives
Experience in ad trafficking or ad trafficking technical support
Experience using FreeWheel or other digital ad serving systems
Familiarity with database applications

Account Manager, Advertising Operations Resume Examples & Samples

Manages and monitors the day-to-day activities within the online account(s)
Executes customer orders, from initial briefing to campaign post-mortem, including, order entry, ad trafficking and creative management. To
Manages the fulfillment and optimization of campaigns in line with the customer’s requirements and expectations
Provides regular reports to the customer and the Account Executive on the delivery of the campaign
Identifies opportunities within the account for up selling and cross selling and works closely with the Account Executive on proposals for new business
Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations
Ensures that client issues are dealt with in an efficient manner, informing the Account Executive and Managing Director of any problems that may arise
Works closely with the product and content team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project
Responsible for all compliance on client deliverables and revenue
Reports to the Assoc Director, providing regular input on all account activity, including status and call reports on a weekly basis
2 years experience in internet advertising (ad operations, media planning, media buying)
Experience with online advertising technologies (Flash, AS2 / AS3, DHTML, HTML5, streaming videos, iFrames)
Educated to degree level or equivalent
Experience tracking processes with 3rd party ad servers
Experience with auction based bidding fundamentals (Deal IDs, Auction Types, Open vs. Private Marketplaces) and programmatic metrics (Winning Bid Price, Bid rate, eCPM, Closing Price, etc)
Ability to quickly ascertain various tools and technologies
Flexible and comfortable with change (technological, organizational) and a fast growing environment
Problem Solving and Decision Making under pressure
Communicating and Influencing
Building Relationships
High level of proficiency in Microsoft Excel, PowerPoint, Outlook, Ad Servers and CRM tools
Agile Learner and team Player
Resourcefulness and detail Oriented

Advertising Account Manager Resume Examples & Samples

Build and schedule creatives to ensure timely start and full delivery of campaigns. Monitor campaign delivery and performance
Ensure that high potential advertisers reach their performance goals quickly and stay active and healthy
Work with sales, development, and product teams to identify and solve issues blocking advertiser performance
Identify, design and champion innovative ways to provide the benefits of account management on a large scale. Drive and manage process improvement projects
Build and deliver a program which successfully launches and optimizes premium advertisers through tool development, advertiser adoption and customer services
Extend your expertise and best practices to the sales and service teams to positively impact all new advertisers to the platform
Bachelor’s degree in business, marketing, advertising or related discipline
2+ years in ecommerce, online advertising or technology sector
Proven communication and project management skills
Experience working closely with internal sales, retail, technical support, product management and software development groups
Demonstrated experience in designing and improving processes
Good written and verbal communication skills in both English and Chinese
Retail e-commerce or advertising experience
Highly analytical with passion for data
Ability to understand multiple retail business models and their technical implementation
Excellent communication skills, including comfort with C-level interaction
Experience with tool development to enable scaled service models and advertiser enablement
Ability to prioritize work in a complex, fast-paced environment

Technical Account Manager for Amazon Advertising Platform Resume Examples & Samples

Own the relationship with self-service clients and provide high-touch support
Provide onboarding support, education, continuous product usage consultation, and industry best practices to ensure client success
Help drive evolution of the platform into a client friendly tool via ongoing client feedback loop and close collaboration with cross functional Amazon team (Product Management, Engineering, Analytics, and Specialists)
Serve as the primary point of contact for technical issues; will communicate, triage, and manage open tickets to resolution
Oversee financial credit and billing between Amazon and clients
Define and improve processes and tools for the TAM team to serve clients better
Proven experience in Account Management and/or Ad Operations
DSP/RTB/Ad Network experience
Proficiency in Microsoft Office (Word, Excel)
Strong interpersonal/communication skills in German and English
Well versed in campaign setup and optimization techniques
Strong quantitative and analytical skills
Understanding of HTML/XML coding, Web Browsers and ability to edit using basic text editors

Digital Advertising Account Manager Resume Examples & Samples

Manage creative delivery, implement campaign schedules and creative, monitor campaigns and resolve campaign issues
Assisting Finance and Accounts Receivable with any Billing queries
Solid and thorough knowledge of all ad platforms, tools, processes and policies
Assist managers with any projects or process changes for the wider team
In case needed, candidate will have to manage and be accountable for a small team of Account Managers
Proven experience in trafficking and online advertising
Proficient in an industry leading third party ad servers — Sizmek, DoubleClick, Atlas, etc
People management skills
Sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule
Proficient knowledge of HTML5 and Flash
SQL and Advaced Excel

Advertising Account Manager Resume Examples & Samples

Bachelor's degree; emphasis in Marketing, Advertising, or Business preferred
1 year digital media experience and data management systems
1 year client facing experience
Analytical Skills (to perform certain math functions i.e. able to calculate lift)
Experience with Ad Serving Tools
Rodeo
Operative One
Google Analytics
The ability to work self sufficently

Manager Account Management Online Advertising Resume Examples & Samples

Drive successful Advertiser engagement by leading a team of strategic account managers focused on our most strategic advertisers across a breadth of verticals. Analyze asset related campaign KPI’s and advise account teams on opportunities for optimization
Hire, manage and mentor a team of Account Managers and analytics professionals. Continue to build and evolve the team to meet growing demands in sales, channels and ever growing new products
Effective Resource management to coordinate efforts of the team on major campaigns, ability to assess and manage workload across the team to allow agile response and balanced resource utilization
Drive scale and operational excellence across the business lifecycle. Have a firm grasp of order-to-cash processes, and work cross-functionally to lead and impact efficiency projects
Actively partner and build strong working relationships with Managers & key teams, Sales and Creative/Design, to ensure services team drives flawless execution and great customer service
Support development & growth objectives while using executive-level judgment to balance the right business and customer tradeoffs to deliver on best in class advertiser and user experience
Detailed oriented – but with an ability to grasp the big picture to dissect, articulate and resolve complex issues
Excellent presentation, verbal and written communication skills – with influence strength to senior managers and external audiences
Client facing and service oriented, demonstrating ability to represent the business with clients, agencies and key internal stakeholder
An effective people manager with background in ad-operations with a strong record of building and managing teams - onward, upward and outward
Proven ability to lead change management initiatives across the organization that continuously enhance process efficiency and can evolve team contribution in line with dynamic environment
Experience with Strategic Account Management, Online Advertising, Project Management and Campaign Performance Analysis – with related insights on the typically associated tools and processes

Co op Advertising Analytics Account Manager Resume Examples & Samples

Bachelor's degree in Business Administration or Liberal Arts
2 or more years of experience in merchandising or marketing departments in a large-scale retail environment
Possess a clear understanding of financial measurements and how to impact them
Intermediate Excel skills, including working knowledge of pivot tables, v-lookups and formula creation, is required
Excellent analytic background and data management skills, able to organize an Excel spreadsheet consisting of thousands of lines
Demonstrated analytical background and data entry management skills. Experience organizing and working with spreadsheets consisting of thousands of lines
Demonstrate the organizational ability to facilitate multi-tasking in a fast-paced environment
Excellent presentation, listening, verbal and written communication skills

Account Manager Advertising.com / ONE Display Resume Examples & Samples

Training self-serve clients to use AOP and providing recommendations for campaign set up
Previous experience working in a client facing role in a fast paced environment with frequent pressure to meet deadlines (programmatic experience desirable)
Proven track record in report extraction & analysis
Intrigued by the digital industry and willingness to learn understanding of programmatic landscape preferable
Ability to work within a team environment as well as independently

National Advertising Account Manager Resume Examples & Samples

Develop and revise media plans with existing accounts by analyzing historical data on customer spending, as well as considerations of client objectives, timing, product offerings, product performance and inventory availability
Provide support on print business as needed
Extensive working experience with developing large digital ad solutions against market strategies, events and brands
Experience working with research, sales and operations to execute solutions
Must be able to work in a fast-paced, high-pressured, dynamic environment, with tight deadlines
Must be able to constantly prioritize workload with minimal supervision and manage multiple projects
Must be a team player and key strategist
College education

Senior Advertising Account Manager Resume Examples & Samples

Coordinates all aspects of advertising projects, for a large business unit or complex project
Works with Merchandising and other internal departments to understand and interpret Marketing or Promotional needs and translate them into an Advertising plan
Ensures message portrayed by Advertising vehicle is accurate and consistent with H-E-B branding and culture, and is done in most cost-effective means
Manages project development for various advertising projects including but not limited to direct mail programs, promotional literature, promotional aids, and TV and radio commercials
Coordinates the completion of projects from initial concept to final product within the established budget constraints
Assists in the preparation of the sales/marketing planning and coordinates projects with the art department
Assists in estimating production costs or overseeing work done by outside vendors
Establishes and updates production schedules and coordinates the preparation and completion of local and/or national market advertisements, promotional materials, brochures, flyers and other special projects
Acts as liaison between company individuals and outside vendors to ensure timely flow of all projects
Evaluates production processes in order to minimize costs
Objectively reviews all advertisements to ensure accuracy, layout/design, copy, printing, etc
Bachelor's Degree Business, Marketing or related field
5-7 yrs experience with 2-5 yrs Account Management experience
Intermediate PC skills including Microsoft Office Suite - Word, Excel, PowerPoint, Outlook, etc

National Advertising Digital Account Manager Resume Examples & Samples

Work with assigned Digital/Integrated Sales Rep(s) on incoming RFPs and upfront proposals, in order to formulate proposal to meet client objectives, collaborating with various cross-company teams to develop best advertising solutions as needed
Independently manage all post-sale online advertising activity to ensure customer satisfaction is achieved and to prevent under-delivery – this includes booking, trafficking, delivery reporting, optimizations and assistance in resolution of billing discrepancies
Project management of internal creative builds and sponsorship/custom programs – working as a liaison between client/creative agency and internal teams towards successful execution
Ensure effective communication with sales teams to understand and anticipate customer needs, and ensure that advertising solutions meet those needs while setting internal and external expectations
Provide high level of customer service to clients with effective communication, timely responses to requests and proactive resolution of potential issues
Participate in project work as directed by supervisor
Extensive working experience with online media sales and responding to RFPs
Excellent analytical and interpretative skills
Strong knowledge of online media
3 years working experience in digital advertising
3 years previous work experience in the media/publishing industry
3 years previous work experience working with sales personnel

Brand Advertising Account Manager Resume Examples & Samples

Operate as the lead point of contact for matters specific to your customers, including the management of their presence on Houzz’ platforms
Build and maintain strong, long-lasting customer relationships with key advertising partners
Negotiate, up-sell/cross sell contracts, and close agreements to maximize revenue
Develop a collaborative relationship with key accounts, customer stakeholders and executive sponsors, acting as a trusted advisor
Ensure the timely and successful delivery of our solutions according to both customer needs and objectives and Houzz’ standards, including the quality and relevance of assets provided
Communicate clearly the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to exceed sales targets
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
Assist with urgent requests and help to resolve high priority escalations as needed

Advertising Account Manager Resume Examples & Samples

Manages overall workflow of advertising job requests from internal departments, including but not limited to slots, table games, special events, M life, food & beverage, hotel, entertainment, nightlife, retail, charter services, database marketing, public relations, security, and engineering. Communicates with creative services, production and media services to ensure that advertising materials are created, produced and published per client’s requirements
Manages department relationships with internal clients and ensures advertising requests are fulfilled in a timely manner, and with a high level of quality, and trouble shoots and resolves issues that arise
Oversees contact with purchasing and outside vendors and is responsible for ensuring bidding process meets company purchasing policies. Makes decisions on vendor bidding and selection
Tracks and monitors all event and on property advertising budgets. Makes recommendations and final decisions on direct mail costs, in conjunction with creative services and requesting department. Makes recommendations on items that directly impact the department budget
Leads meetings with internal departments to initiate projects, present campaign concepts, or direct and drive project to completion. Reviews concepts and proofs to ensure brand standards are met and content is accurate and effective
Directly manages all special projects, including but not limited to, high end special events, executive projects, venue launches, and large scale MGM initiatives, in addition to overseeing all other department projects
Manage Human Resources responsibilities for direct reports to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company and department policies, and legal requirements
Oversees Advertising Account team in project management, customer service, print production, and property brand
Ensures vendor invoices are processed for payment with accuracy
Researches printing capabilities and keeps a record of print vendors to ensure highest quality is met and department is up-to-date on latest trends. Reviews periodically with creative services and Director
Makes changes to improve efficiencies of the Advertising department, specifically as it relates to the internal client project workflow
Maintains confidentiality of all information disseminated as it relates to Advertising/Marketing projects
Bachelor’s Degree in Communications, Marketing, or Business Management
Minimum of five (5) years in marketing with an emphasis in advertising working directly with print vendors and at least three (3) of those years supervising or leading a team
Effectively communicate in English, both oral and written forms
Professional expertise in direct mail and print production
Proven experience in building and sustaining strong relationships with peer groups and vendors
Strong interpersonal skills to adapt to a variety of audiences and cultural backgrounds from peers to mid and upper-senior Executives
Persuasive communicator in the English language who can adapt messaging in oral and written forms to a variety of audiences
Project management and inter-discipline leadership skills
Availability for alternative work schedules when needed, particularly when unpredictable and urgent situations arise

Advertising Account Manager Resume Examples & Samples

Experience in digital ad operations, digital account management or technical support
Experience with ad trafficking in a web-based digital ad system
Familiarity with JavaScript, HTML and troubleshooting online technical ad-related issues
Excellent writing and verbal communication skills with the ability to work with both technical teams and business strategy teams. At ease and credible with senior sales and agency executives
Proven ability to gather and filter complex data, providing insight related to analytics and revenue recognition
Experience with 3rd party reporting dashboards
Experience using the FreeWheel ad serving platform
Advanced knowledge of Microsoft Excel

Advertising Technical Account Manager Resume Examples & Samples

Create and execute a project plan for new customer integrations working with stakeholders to identify and mitigate technical dependencies and roadblocks for a successful integration and deployment
Manage and own customers technical support requests, providing investigation prioritization with continuous and timely updates to customers
Take ownership for resolving Bing Ads platform technical issues and work with customers to optimize implementations for performance and delivery
Deliver technical project presentations, best practices, trainings to varying levels of business and technical audiences
Maintain and expand working knowledge of current and related products, including integration processes and industry trends
Manage internal Microsoft engineer relationships to influence incremental product improvements
Drive and deliver on projects to improve partner engagements and operational efficiencies
Minimum 3 years’ experience in troubleshooting technical issues in a client facing role
Minimum 3 years’ working with development technologies including Java, .Net, XML, REST, OAuth, XML and SOAP
Ability to manipulate SQL joins
Minimum 3 years’ experience with online advertising technology
Highly skilled in interacting with sales/partner led business and technical stakeholders and translating complex customer requirements into appropriate solution architectures independently
Outstanding organizational and planning skills, demonstrated ability to work under deadlines and prioritize several complex projects simultaneously in a fast-paced and growing environment towards the highest return
Strong technical writing skills to be utilized for case management, knowledge capture, bug management and training
Infectious sense of enthusiasm, fun, and imagination
Relevant and current MCSE certification is advantageous
Organic and paid search experience preferred