Assistant Manager / Manager Operations Resume Samples
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Assistant Manager / Manager Operations Resume Samples
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HL
H Lehner
Hope
Lehner
1401 Chyna Branch
Dallas
TX
+1 (555) 670 7034
1401 Chyna Branch
Dallas
TX
Phone
p
+1 (555) 670 7034
Experience
Experience
Chicago, IL
Assistant Lot Operations Manager
Chicago, IL
Herman-Lebsack
Chicago, IL
Assistant Lot Operations Manager
- Assist with lot operations on a daily basis to ensure efficient operations prior to and after sale
- Manage and oversee all driving functions including service drivers and transportation
- Coordinate lane captains, and prioritize and schedule driver pool which includes crew leaders, lot drivers, transportation drivers and sale day drivers
- Supervise the daily operation of the vehicle check-in area by supervising and coordinating the activities and the work flow of the sale lot drivers, check-in personnel, lane captains and other lot operations employees
- Ensure efficient lot operations by coordinating the movement of vehicles from check-in to the sale lanes. Supervise flow to ensure that incoming vehicles are received, stocked-in, numerated and parked in the proper areas
- Provide quality service and interact with customers to resolve any problems that may occur
- Inspect and maintain lot operations equipment and ensure that it is functional and in good working condition
Dallas, TX
Assistant Manager Demat Operations
Dallas, TX
Treutel-Labadie
Dallas, TX
Assistant Manager Demat Operations
- Acting as a repository of system functionality and handling all User Acceptances Testing including preparation of test scripts and plan
- Handling team, imparting training and mentoring associates
- Error-free processing & being highly productive
- Core processing of Account opening, maintenances & customer instructions
- Responsible for monitoring exception reports. Identify issues & highlight to stakeholders
- Interacting with clients for BAU activities
- Establish and maintain effective working relationships with colleagues
present
Houston, TX
Assistant Manager Franchise Operations
Houston, TX
Denesik, Wiegand and Bernier
present
Houston, TX
Assistant Manager Franchise Operations
present
- Develop /set up the Franchisee Operation working process and guideline thru leveraging adidas BLR knowledge
- Develop yearly/quarterly working calendar for FO activities
- Franchise store management
- Coordinate the review and discussion of franchise stores performance through ST data analysis
- Monitor franchise stores ST performance data
- Conduct on site problem shooting through communicating with store manager and staff
- Read store performance data report and give analysis per FO execution width
Education
Education
Bachelor’s Degree in Related Field
Bachelor’s Degree in Related Field
Georgia Southern University
Bachelor’s Degree in Related Field
Skills
Skills
- Strong PC skills
- Good communication skills
- Basic English communication skills
- At least 4-5 years related experience with a high class consumer goods or retail brand
- Good organizational skills
- Good understanding of retail business
- Good interpersonal skills
- Data collection and analysis skill
- Open-minded
- Team player & positive attitude
Read our complete resume writing guides
1
Assistant Manager, Parking Operations Resume Examples & Samples
- Associate Degree or Bachelor’s Degree a plus
- 3 – 5 years’ experience in the hotel parking/valet industry
- Experience in audit controls of parking lot operations
- Experience with integrated Parking Control systems
- Excellent interpersonal & communication skills needed in the oral & written form
- Proficient in Microsoft Office and Outlook
- Excellent typing and general office skills necessary
- Must be able to function in a high paced environment
- Must be well organized with excellent communication skills
- Strong customer service skills and willingness to work flexible hours is essential
2
Assistant Manager, Analytical & Operations Resume Examples & Samples
- Support strategy development and execution of online campaigns through effective analytics focusing on uncovering trends in traffic, customer behavior and sales
- Incorporate data from multiple sources to create and maintain key KPI reports, campaign schedules and updates, site statistics, inventory level and relevant business reports
- Develop content strategies and calendars with a clear understanding of campaign direction, timeline and execution plan
3
Assistant Manager, Arena Operations Resume Examples & Samples
- Operate Zamboni and maintain the ice surface to NHL standards
- Clean and prepare the ice following conversions
- Document specific hockey related data throughout the day and relay that information to the Manager and/or Director. Examples are ice temperatures and ice depths, humidity, inside and outside air temps
- Assist the Manager with the planning, organizing and supervising all activities and personnel engaged in day to day operations
- Support and assist the Manager with budgeting and staffing plans; recruiting, training, supervising, and evaluating departmental personnel and service providers
- Preparing projected Event Cost Estimate/Analysis for specific areas of responsibility
- Provide assistance with monitoring cost accounting expenses for overall budget including but not limited to house equipment rental, supplies and services purchased, event supervision, and staff
- Five years of experience operating an ice resurfacer, Zamboni, Olympia or other
- Bachelor’s degree, or foreign equivalent, in any field plus 2 years of progressively responsible positions and/or post baccalaureate experience in the job offered
- Specific experience as it relates to an 18,000+ seat sports and entertainment facility; organizing and supervising event requirements for sporting and entertainment arena events
- Must have a continuous drive and passion for creating an exceptional experience for all guests, employees, tenants and teams
- Knowledge and previous experience working with NBA, NHL/AHL, NCAA (hockey and basketball), FELD Entertainment, AEG Live, Live Nation and other concert and family show promoters preferred
- Developing and managing budgets
- Must be detail oriented, flexible, and able to work with enthusiasm and professionalism at all times, through a variety of circumstances, using good judgment
4
Assistant Manager Ficc Operations Resume Examples & Samples
- Support the unit head in timely submission of his/her key deliverables
- Recommend process improvements methods and techniques to reduce cycle time and handle higher volumes with the existing
- Resources as well as suggest technology initiatives and implementation plans to build in process efficiency in operations
- Drive reengineering projects and work with the technology team in building efficient & robust processes through automation initiatives
- Qualified Chartered Accountant or Management graduate having good communication skills
- Eye to detail and out of the box thinking
5
Assistant Manager, Citywalk Operations Resume Examples & Samples
- Develop and maintain strong working relationships with CityWalk tenant base
- Provide support for daily sight and sound, street performances and both CityWalk and tenant special events
- Two or four year college degree preferred, or equivalent work experiences required
- Minimum two years of operations management experience in an urban entertainment center, business center, shopping mall or theme park
- Unyielding integrity
- Familiarity with property management in a retail environment, parking operations, entertainment production and crowd control dynamics
6
Assistant Manager Tech Operations Resume Examples & Samples
- 3-5 yrs preparing budget forecasts
- General understanding of live studio and remote production
- College Degree or technical certification
7
Assistant Manager, Night Operations Resume Examples & Samples
- Manages daily operation of night operation employees. Ensures that facility cleanliness standards are maintained at all times
- Lead workforce planning; reward and recognition; employee events, and ESAT action planning
- Directly oversees and manages a group of employees in night operations
- Provide work direction counseling, coaching and performance reviews to hourly staff
- Develop and implements programs to improve guest and employee satisfaction. Ensure appropriate and timely investigation and responses to guest and employee concerns
- Ensures daily operating logs and employee records are accurately maintained
- Ensures that all safety procedures are understood and followed by providing up to date safety training to all employees
- Knowledge of operating budgets and adjusts operations as necessary to identify and control budgets
- Conduct quality control inspections of all assigned areas
- Acts as crisis management including guests’ and employee Medical/Emergency situations
- Bilingual – English - Spanish
- Possess excellent written and verbal skills to effectively communicate with all levels of the organization
- Strong focus on planning and organizing work load
- Proficient in Microsoft programs (Word & Excel)
- Proactive thinker/self-starter
- Experience leading a diverse generational team
8
Assistant Manager, Parking Shuttle Operations Resume Examples & Samples
- Assist Manager in the hiring, training and development of Parking Attendant staff
- Rewards and recognizes team members every day for above and beyond performance
- Coordinates the day to day parking needs including special events
- Ensure appropriate and timely investigation and responds to raised concerns
- Supports Manager in the oversight of the parking labor budgets
- Ability to communicate effectively both written and verbally
- Highly skilled in mentoring and coaching individuals
- Work outdoors in varying weather conditions and walking throughout the day
- Strong passion for delivering the highest quality of guest service
- Be proficient in Microsoft programs such as Word, Excel, PowerPoint and Access
- Working knowledge of parking operations
- Be a quick thinker with the ability to make sound decisions
- Able to work well in a team environment as well as independently
9
Assistant Manager, Parking Operations Resume Examples & Samples
- Train, supervise, counsel, schedule and evaluate supervisors and team members
- Provide technical assistance and work direction to support personnel
- Mentors supervisors and team members to develop full performance potential
- Enhance existing incentive programs to drive for a highly engaged team environment
- Implement programs to improve guest and employee satisfaction
- Uphold our Environmental Health and Safety standards
- Perform activities, functions and other related tasks and duties as assigned or required
10
Assistant Manager Demat Operations Resume Examples & Samples
- Error-free processing & being highly productive
- Escalate queries to a team manager as appropriate, and ensure these hand-offs are completed in a timely fashion
- Circulation of MIS
- Interacting with clients for BAU activities
- Monitor exception reports & work towards resolution
- Handling customer complaints & query resolution
- Meeting SLA targets
- 2-3 years’ of relevant experience in banking operations & team management
- Ability to work under pressure and to deliver against sometimes very short deadlines
11
Assistant Manager Demat Operations Resume Examples & Samples
- In depth understanding & functional knowledge of Demat/loan processes
- Manage SLA & monitor unit metrics, drive projects to completion
- Responsible for monitoring exception reports. Identify issues & highlight to stakeholders
- Recommend solutions on recurring issues within operational groups
- Prepare/oversee assignment schedules paying attention to deadlines/status
- Design/implement process control procedures-modify existing procedures where necessary
- Checker role for various functions as a back-up
- Acting as a repository of system functionality and handling all User Acceptances Testing including preparation of test scripts and plan
- Handle internal & external audits
- Comprehend the regulatory circulars, policies & effective implementation wherever required
- Conduct performance appraisal for the team & providing periodic feedback on individual performances of team members
- 4 - 5 Years of relevant experience in banking operation & team management
- Experience of Managing a larger Team (with 12+ Staff)
- Having relevant Banking/capital market Operations Experience
- Ability to manage Stakeholders well
- Candidates with strong expertize on domain with good people management skills
12
Assistant Manager, City Walk Operations Resume Examples & Samples
- Ensure all operating elements of CityWalk are up to standard; coordinate any deficiency or problem with appropriate operating group and ensure an expedient resolve
- Ensure best in class security performance with focus on preventing incidents and effectively handling those that do occur
- Provide immediate response to medical and other emergencies, acting as point-person, when directed, to ensure proper communication channels and notification processes are followed
- Four year degree from an accredited college or university
- Ability to effectively communicate across all lines of business and with all levels of management
13
Assistant Lot Operations Manager Resume Examples & Samples
- Provide quality service and interact with customers to resolve any problems that may occur
- Monitor lot damage, and meet with Operations Manager on a regular basis to review and resolve potential lot operations problems
- Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement
14
Assistant Manager, Attractions Operations Resume Examples & Samples
- Accountable for all facets of attraction operations including: guest service, ride safety, capacity, training, staffing and budgeting. Partners with various departments such as Tech Services, Engineering, Facilities, Entertainment, etc. to ensure departmental goals are met. Responsible for guest safety by reviewing trends and/or incidents. Proactively drives revisions/improvements to safety practices, procedures and documents. Ensures proper safety compliance and training for all hourly and exempt reports
- Plans for and ensures that all personnel, facilities and materials are in complete readiness for operation. Develops labor and non labor budgets and manages inventory. Works with venue Supervisor to manage the daily budget by ensuring appropriate staffing utilization, par staffing levels and appropriate manpower, running an efficient operation
- Responsible for the development of attraction Supervisor, including training, coaching, and mentoring. Ensures Supervisor is driving GSAT & TSAT initiatives to increase guest & team member satisfaction. Along with venue Supervisor, responsible for developing, coaching and counseling Attraction Leads and Attendants
- Responsible for providing duty manager coverage for an assigned park or a designated area of the park. Duties will include responding to ride evacuations, down times and making the proper notifications including Sr. Leadership
- Experience with safety systems, large volume throughput is preferred
- Knowledge of ASTM Standards F24 is preferred
- 3 - 5 years of supervisory experience required; or equivalent combination of education and experience
- Regularly (2/3 of the time or more) Stand for prolonged periods; Walk for prolonged periods (including ability to walk at a given pace that is predetermined by a moving sidewalk); Talk; Repetition-using an input device-a keyboard or mouse-in a steady manner; Work in varied light conditions including low or diminished lighting; Work in an environment with flashing lights including strobe lamps; Maintain alertness and attentiveness up to 4 hours while working varying hours; Maintain concentration/focus (e.g., ability to interpret the work environment and make decisions on predetermined operating policies and procedure); Work in small or tight spaces; Smell
- Frequently (1/3 to 2/3 of the time) Sit; Hear audible alarms, voice commands with background noise; Use hands and fingers to grip, pinch, handle or feel objects, tools or controls; Climb Stairs / Ladders; Work at heights for prolonged periods of time including heights with or without railings or over open pits greater than 4 feet; Balance; Stoop, kneel, crouch or crawl; Reach, pull, push with hands and arms above and below head; Work in an environment subject to vibrations; Close vision with or without corrective lens. (clear vision at 20 inches or less); Distance Vision with or without corrective lens. (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (vision, ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus while in changing light conditions e.g., sunshine to indoor or dark conditions)
- Occasionally (1/3 of the time or less) Repeat motions more than twice per minute; Lift up to 50 pounds with control; Push up to 50 pounds with control; Work in confined spaces i.e. Manholes or work pits
15
Assistant Manager, Ticket Operations Resume Examples & Samples
- Train, schedule and supervise temporary staff, including part-time students and non-students during regular business hours, home events and special events
- Assist in the game day management of Olympic sports and special/post season events
- 2 to 4 years of ticket office experience preferred
16
Assistant Manager, Direct Operations Resume Examples & Samples
- BS in Accounting or Finance
- 4 years of investment accounting work experience
- 2 years of experience using accounting software and databases including/such as CAMRA™
- 4 years of experience with general ledger
17
Assistant Manager of Parking Operations Resume Examples & Samples
- Supervises, trains and evaluates more than 40 field service staff in a (24) twenty-four hour (7) seven day a week operation in accordance with established performance management plans and policies
- Responds promptly to customer issues in the field, communicates them to Associate Director of Parking Operations and elevates issues as necessary. Submits weekly reports on all field issues to the Associate Director of Parking Operations
- Communicates with the Parking Services facility team, CommuterChoice, and the Campus Service Center staff to ensure excellent customer service and resolve promptly issues related to parking field operations
- Communicates with members of the Harvard Transportation team, construction project managers and other related Harvard personnel to coordinate changes in parking plans and traffic operations
- Oversees ticketing and towing of vehicles on the Allston and Cambridge campus and inspects all facilities and parking lots daily, reporting any safety and regulatory issues to appropriate person(s)
- Helps oversee the interviewing and hiring process for field staff including Parking Monitor I’s and Parking Monitor II’s. Coordinates with Human Resources during the on-boarding process for new hires and off-boarding process for departing employees. Issues required uniforms and accessories to newly hired field staff and places orders for all uniform items as needed. Responsible to staff the parking operation during weather and other emergencies. Involved in progressive disciplinary action concerning field staff in accordance with union contract
- Schedules field staff’s regular and overtime shifts using approved guidelines. Fills last minute shifts and sick calls. Responsible for staffing numerous University events where parking resources are required. Verifies weekly field staff time cards before they are submitted to the Associate Director
- Organizes Hazardous Waste and Spill Prevention and General Workplace Safety training. Responsible for the certification of all necessary field staff. Report safety issues at monthly safety meeting. Conducts accident investigations as needed and reports findings to management, Human Resources and the Safety Compliance Officer
- Conducts quarterly Monitor Meetings to review policies and procedures and to gather suggestions and feedback from field staff. Prepares weekly “Please Read” communications to inform field staff on operational changes, policy clarifications and update current events. Participates in weekly management meetings, project mitigation meetings, monthly Managing Director meetings and quarterly Joint Labor/Management meetings
- Responsible for the collection of cash receipts from HBS booth and parking meters. Works with Assistant Manager of the CSC and administrative staff to ensure discrepancies are reported and necessary documentation/disciplinary action taken
- Responsible for financial reconciliation and auditing including updating the weekly petty cash reconciliation, the event distribution log, and HBS bank reports. Performs bi-monthly HBS and SFPF audits. Conducts surprise field financial audits weekly
- Must be aware of academic calendar and will be required to have knowledge of events occurring at the University to anticipate customer traffic and assist with planning and staffing. Works closely with the Campus Service Center team to plan, schedule and invoice event parking. Responsible for auditing event schedule on a weekly basis. Prepares schedules and work plans for and participates in major events (i.e. commencement, move in/move out and reunions)
- Work closely with Harvard Athletics including participating in bi-weekly event meetings and attends all major event meetings i.e. Special Olympics, football meetings, swim meets and other Harvard affiliated and non-affiliated events
- Will be responsible for having a very good working knowledge of Harvard University Parking Services software system (T2 Flex), hardware (handheld ticket writers) and access control equipment. Runs reports in system to help manage the operation. Works closely with HUIT Support team to troubleshoot and resolve issues. Has working knowledge and is able to perform minor repairs/diagnosis of facilities including garage doors and Parkeon multi-space meters
- Oversees upkeep on Parking Services vehicles, ensuring they are in proper working order. Responsible for weekly Parking Monitor vehicle assignments. T2 ARC equipment and Parkeon Multi-Space parking meters. Responsible for inventory and maintenance of Two Way radios, handheld ticket writers and supplies. Responsible for ensuring roving monitors report any issues related to facility cleanliness, lighting uniformity, garage and lot upkeep and safety issues to the facilities team promptly
- Performs special project work and related duties as necessary
18
Assistant Manager, Arena Operations Resume Examples & Samples
- Assist the Manager with the planning, organizing and supervising all activities and personnel engaged in day to day operations at Nassau Coliseum
- Establishing and maintaining effective working relationships with VP, Directors, managers, supervisors, employees, patrons, clients, service providers and corporate sponsors
- Develop standard operating procedures for the Facility Services department
- Projects as required by the Director, Arena Operations
- Must have the legal right to work in the US
- Must submit to a post-offer criminal background check, employment check and pass a pre-employment
19
Assistant Manager Teller Operations Resume Examples & Samples
- Teller Operations Management
- Vault and Cash Operations
- Customer Service & Cross Sales
- Teller Training
- Teller Staffing
- Reports and Analysis
- College degree (2 or 4 year) in business related major beneficial
- Five (5) year related teller experience and/or training required, or combination of education and experience
- Strong knowledge of teller operations and related regulations required
- Previous experience as a Lead Teller or Teller Supervisor preferred
- Solid skill set in the use of Microsoft Office Suites
- Significant experience with Fiserv/ITI and Superview softwares preferred
- Experience with EZ Teller system preferred
- Strong interpersonal skills including the ability to write letters, reports and other correspondence,
- Ability to speak effectively with staff, customers, vendors and management
- Proven ability to problem solves, prioritize tasks and meet required deadlines
- Ability to analyze customer and transaction volumes in order to effectively staff a large teller operation
20
Assistant Manager Franchise Operations Resume Examples & Samples
- Monitor franchise stores ST performance data
- Develop /set up the Franchisee Operation working process and guideline thru leveraging adidas BLR knowledge
- Develop yearly/quarterly working calendar for FO activities
- Responsible for all planning job before roll-out
- Franchise store management
- Pay regular visits to franchise stores
- Read store performance data report and give analysis per FO execution width
- Discuss with cross function in the performance review of franchise stores
- Store visits
- Conduct on site problem shooting through communicating with store manager and staff
- Give coach to the store staff where applicable
- Make "comprehensive store visit reports" after the store visit
- Collect MSP/F-arms reports and monitor the store performance based on the results
- Off site problem shooting
- Communicate with customer OP team to solve retail ops related problems identified during the store visit
- Communicate with and coordinate related departments to solve the problems
- Monitor the solving of all problems concerning customer stores ST
- Coordinate retail training to customers
- Coordinate the review and discussion of franchise stores performance through ST data analysis
- Coordinate the review of execution quality and effectiveness of action plan for the previous month
- Coordinate the discussion and formation of the action plan for the next month
- Coordinate the participation and cooperation of sales team in the Franchise Ops coverage program
- A passion for and an understanding of SPORT
- Team player & positive attitude
- Open-minded
- Good understanding of retail business
- Data collection and analysis skill
- College degree or above
- At least 4-5 years related experience with a high class consumer goods or retail brand
- Basic English communication skills
21
Assistant F & B Operations Manager Resume Examples & Samples
- Individual must be a self-starter and finisher on assigned and independent projects
- Preparation and monitoring of budgets & labor controls
- Direction of F&B team to achieve financial and service goals
- Proactively investigate opportunities to improve and identify areas of improvement for F&B as well as the corporation
- Spearheading and monitoring the ongoing training of existing F&B employees and the training of new employees
- Monitor and direct staff and staff performance
- Will possess the ability to communicate both verbally and through written documents to staff, managers and executive management
- Will have the ability to recognize operational needs and analyze and facilitate the changes required in a fast paced high volume environment
22
Assistant Manager, Wealth Operations Resume Examples & Samples
- Responsible for the oversight of the transfer agency function which is outsourced to Manulife Philippines
- Responsible for monitoring of retail client onboarding, transaction processing, reconciliation and MIS reporting
- Manage the relationship with various departments of Manulife Philippines as a service provider in order to properly monitor the quality of service provided and to ensure its compliance to service level agreement
- Build enhanced procedures and controls to ensure that Wealth Operations processes are consistent with existing policies
- Responsible for reviewing various reconciliations reports prepared by third party service providers
- Assist the Operations Manager in ensuring accurate and timely settlement of trades and non-trade transactions
- Identify and resolve operational and project issues promptly
- Seek and recommend workflow process improvements related to outsourced functions
- Perform other duties and work assignments, as required
- Bachelor’s degree in Accounting, Finance or Business with at least 4 years’ relevant experience working in a Wealth Management Operations environment
- Knowledge and experience with client on-boarding and unit trust dealing
- Highly analytical and with strong organizational and problem solving skills
- Proactive, self-motivated, reliable and responsive to counterparts and senior management
- Detail-oriented, team player, but also able to work independently
23
Assistant Division Manager of Administration & Operations Resume Examples & Samples
- Masters degree in Public Health, Public Administration or other related field and two years of relevant experience
- Knowledge of administrative guidelines and procedures, Human Resources a plus
- Supervisory experience including conflict resolution
- Demonstrated ability to prioritize own work and multi-task
- Demonstrated excellent organizational skills
- Demonstrated experience working independently and as part of a team
- Relevant subject matter knowledge
- Knowledge of Stanford University’s Research Management Group and Office of Sponsored Research is preferred, but not required
24
Assistant Manager Citywalk Operations Resume Examples & Samples
- Act as liaison between tenant base and CityWalk Operations Management Team
- Assist Operations Management Team in enforcement of tenant leases; participate in zone, premise and permitted use walk throughs and provide timely follow up to tenant issues
- Support and maintain high quality internal client services
- Assist on duty Area Manager in overseeing entire operation during nights, weekends and peak periods
- Ensure a best in class guest experience at every interaction, by accommodating guests’ reasonable needs with urgency and elevating special needs to an Area Manager in a timely manner
- Complete special projects as directed, such as presenting tenant orientation and venue-specific audits
- Consistently operate within limits of department budgets
- Proficiency in Microsoft Office programs such as Word, Excel and PowerPoint as well as graphic design programs
25
Assistant Manager, Indirect Operations, MAC Resume Examples & Samples
- Manage monthly global finance tracker for Open Sell and coordinate rebills with markets/regions. Inform global finance on rebill approvals and ensure they are processed in a timely manner
- Manage implementing timelines and strategic plans to distribute indirect items to ensure projects are aligned. Key liaison for communication between with supplier/s to ensure part deliveries in all MAC distribution centers. Prioritize deliveries based on low inventory, increased usage and unexpected/unforeseen fluctuations
- Monitor warehouse/s inventory for all Open Sell parts. Set up alerts for low inventory on each individual part and put together weekly inventory report for review
- Process POs for all vendors linked to Open Sell: 3rd party fulfillers, suppliers and shippers
- Responsible for Assign FG codes for all global orders and other Open Sell systems. Enter codes and update Global Indirect Procurement
- Attend weekly Creative status meetings to assure project coordination of all Open Sell
26
Assistant Manager, Admin Operations Resume Examples & Samples
- Minimum 6 years of Experience in Core Facilities Management, Employee Transportation in IT / ITES industry & General Administration Functions in Corporate Environment
- Deep understanding of Employee Transportation Models, Facilities
- Management Function Experience
- Team handling experience of minimum 3 years
- Proficiency in written and verbal English is an imperative requirement
- Experience of working in cross culture team will be an add-on
- A person with go getter attitude
27
Assistant Crisis Operations Manager Resume Examples & Samples
- Overall experience of 5+ Years in Security / Law Enforcement / Military Services
- 1+ year of working in a Security Operations, or Security / Emergency Operations Center of Multinational Companies
- Ability to sit for prolonged periods of time (the entire work day) without becoming distracted or complacent
- 1 year experience managing people in a high speed, customer focused, and technology enabled environment
- Capability of accurately making important decisions with limited information and time
- High level customer service skills
- Excellent grasp of MS Office Suite and programs to include Word, PowerPoint, Excel, Outlook, InfoPath, SharePoint, etc
- Highly proficient in using multiple software applications simultaneously (software multi-tasking)
- Typing skills at 35 words per minute with high accuracy
- High level analytic and computer skills. Must be able to navigate menus and perform logic based searches of data rapidly and effectively
- Ability to interact effectively at various professional levels and across diverse cultures
- Multitasking skills including the ability to answer multiple phone lines, prioritize alarms and efficiently dispatch security officers while receiving visitors, issuing/altering/deactivating ID badges, responding to emails and monitoring CCTV equipment
- Ability to maintain a positive attitude & high motivation level focused on success
- Post Graduate / Graduate degree in related field (Intelligence, International Relations/Law, Criminal Justice, Political Science, Crisis Management, etc.)
- Experience managing in a security operations center type environment
- Possession of any of the following certifications (or equivalent): Certified Protection Professional (CPP), Physical Security Professional (PSP), Certified Business Continuity Professional (CBCP), Project Management Professional (PMP), Member of Business Continuity Institute (MBCI), or Certified Emergency Manager (CEM), etc
28
Assistant Email Operations Manager Resume Examples & Samples
- Owning the execution of newsletters including creative implementation, asset management, list segmentation, and deployment
- Managing and scaling a large and complex newsletter program
- Providing technical assistance and user guidelines to editorial staff
- Coordinate A/B testing of subject lines, send times, or other email features
- Updating email templates as needed
- Testing all emails before launch for accuracy, tracking, and readability across devices and email service providers
- Troubleshooting all newsletters when needed at time of send
- When needed, assist the Email Operations Manager with non-newsletter needs
- Working with other teams to implement new, complex customer journeys that integrate various data sources
- Be available outside of typical working hours for technical support
- Working directly with ExactTarget for support
29
Operations Manager & Executive Assistant to the Director Resume Examples & Samples
- Bachelor's degree in related area and three to five years relevant experience and / or equivalent experience / training
- Thorough knowledge of financial analysis and reporting techniques, and / or human resources policies and procedures for staff and academic employees
- Knowledge of a variety of administrative operational activities such as events planning, basic fundraising processes, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelines
- Strong skills in short term planning, analysis and problem-solving and customer service
- Strong interpersonal communication skills to include verbal and written, active listening, critical thinking, persuasiveness, advising and counseling skills
- High attention to detail and ability to multi-task with demanding timeframes
- Ability to use high-level discretion and maintain a high level of confidentiality
- Previous experience within an academic healthcare setting
- Thorough knowledge of University rules and regulations, processes, protocols and procedures for budget, accounting and fund management, and / or personnel management
30
Assistant Borough Operations Manager Resume Examples & Samples
- Project Management responsibilities for maintenance and cleaning projects
- Direct supervision of 3-4 supervisory level staff
- Responsible for Cleaning supplies and paper products budget
- Responsible for managing OT budget for cleaning and ensuring costs are accurately allocated
- Bachelor’s degree or successfully demonstrated experience in all phases of building operations, repair or construction, or an equivalent combination of education and relevant experience
- Demonstrated knowledge of HVAC and boiler controls, plumbing, and electrical systems and ability to read and sketch diagrams
- Successfully demonstrated ability to prepare reports, purchase requisitions, track inventory, and monitor budgets
- Strong computer skills, including MS Word and Excel
- Must pass physical examination
- Knowledge of "green products" and their application
- Experience managing and leading a large diverse staff in a unionized environment
31
Assistant Manager Event Techical Operations NE Resume Examples & Samples
- High school diploma or GED; 4 years experience in the audio-visual operations or related professional area; technical training in audio/video/lighting equipment
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
- Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information
- Demonstrates knowledge of job-relevant issues, products, systems, and processes
32
Datacenter Operations Assistant Manager Resume Examples & Samples
- Bachelor’s degree or equivalent experience and ten (10) years of experience; or a Master’s degree or equivalent experience and twelve (8) years of experience. Equivalent experience substituted for degrees must be in Tier II support, Tier III support, and server infrastructure architecture
- 5+ years of experience engineering and operating large IT infrastructure (supporting at least 15,000 users across more than 100 sites)
- 5+ years of experience performing Enterprise level project implementation and support with strong working knowledge of operating systems and storage infrastructure, virtualization, DNS/DHCP, system backups, cloud technology, knowledge of multiprocessing, threading, concurrency, distributed systems, load balancing, high availability, and COOP/DR
- Experience managing diverse groups of engineers working on multiple projects simultaneously
- Experience developing technical requirements, project plans and schedules and briefing senior government customers
- Experience supporting government customers in unsecure and secure environments, familiarity of government operating standards and applicable guidelines
- Experience in performing root cause analysis, risk identification, and risk mitigation
- ITIL ® Foundation certification. Experience with ITIL methodology; specifically Incident, Request and Change management principles and tracking systems
- Certifications: MCSE, PMP, RHCE. NCSE
- Familiarity with US government network environments and policies (data and voice networks, IT security systems, policies and procedures)
- Interpersonal skills including the ability to collaborate effectively, self- awareness, and excellent written and oral communications
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Assistant Manager, FP&A, Operations Resume Examples & Samples
- Bachelor’s degree in finance or equivalent experience; background in technology sector a plus
- Minimum of 2 years’ experience managing local and remote employees
- CPA/CFA is a plus
- Able to leverage applications such as SharePoint, mobile computing, and MS Office to drive reporting/business efficiencies
- Highly organized, self-motivated/directed
- Minimum 4 - 6 years of Finance experience, preferably in Accounting / FP&A / Corporate Finance
- Proficiency in Excel required. Familiarity with Hyperion, Oracle, Maximo, Siebel, Crystal Reports, and SQL preferred
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Assistant Manager, HSC Operations Resume Examples & Samples
- Assists Associate Director, HSC in occupancy planning and demand forecasting for Health Sciences Campus parking needs. Provides reports on existing parking permit demands, acts as liaison with Keck Hospital Parking operations staff, and projects future demand as Capital Construction projects and demographics at HSC change over time
- Provide customer service to students, faculty, staff, and external customers. Meet customer needs, offer options, resolve problems, and follow up with customers. Ensure full customer satisfaction without unnecessarily referring customer to other staff members. Maintain friendly, helpful demeanor
- Directly supervise all assigned staff. Recruit, screen, hire, and train staff. Evaluate employee performance. Provide guidance and feedback to staff. Counsel, discipline, and/or terminate employees as required
- Schedule, assign, and prioritize workloads. Ensure timely completion of department’s work
- Oversee storage and usage of materials and equipment. Procure rentals and arrange for repair and maintenance of equipment
- Perform staff-level work during peak demand hours or understaffed situations as needed
- Assist with planning and coordination of special department or University events and supervision of staff during events
- Career Growth: We are the largest private employer in Los Angeles offering tremendous development opportunities in multiple fields and industries. The Trojan Network connects current and previous members of the Trojan family to create an endless professional network
- 2 Years
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Assistant Manager Operations P P Resume Examples & Samples
- Manage activities related to Operations Management service for Finance
- Plan and manage activities to build a sustainable delivery for successful delivery of services
- Stakeholder management
- Help operations/delivery team to build behavioral competency and continuous improvement
- Take active role in the strategy to be adopted, driving improvements in the process & delivery models
- Ensure resource availability to meet the forecast & arranging cover when needed
- Develop the team members in line with the needs of the service delivery requirements
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NRI Operations Assistant Manager Resume Examples & Samples
- Detailed review of documents sent by the client
- In depth and frequent interaction( both email & phone) with client from the genesis of the request until the time the instructions are processed
- Multiple, frequent and detailed co-ordination with client and channel of receipt in order to process the instruction
- Maintaining turnaround and quality metrics of processing, as defined by business
- Graduate/Post Graduate in any Stream, preferably in Commerce/Economics/Business Administration
- Minimum two-three years experience in client servicing (front office/branch/phones) with expertise in handling customer expectations Candidate must have experience in client interaction and issue resolution
- Banking service experience preferred
- Experience in handling customer escalations will also be an added advantage
