Associate Representative Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the associate representative job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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J Hammes

Jaylen

Hammes

49962 Arvilla Ports

Houston

+1 (555) 291 4581

49962 Arvilla Ports

Houston

Phone

p +1 (555) 291 4581

Experience Experience

Philadelphia, PA

Associate Representative

Philadelphia, PA

Bednar-Kunze

Philadelphia, PA

Associate Representative

Assist in the development of campaign performance measurements and look back assessments; maintain ongoing business tracking as necessary
Coordinate and implement campaign development tactics, assisting in the creation and execution of marketing material and media as necessary
Assist the IMC Manager with marketing content on partner websites, advertising media, and marketing materials
Assist the IMC Manager with day to day communication with internal and external sales partners on topics related to Marketing Communications
Develop and maintain a marketing dashboard and creative asset management system
Perform other duties as assigned
Performance of other related duties as assigned and requested

Los Angeles, CA

Associate PAR Representative

Los Angeles, CA

Nitzsche, Spinka and Kulas

Los Angeles, CA

Associate PAR Representative

Act cooperatively and responsibly with patients, visitors, co-workers, management and clients
Ensures concerns with internal control design or performance and process changes that impact internal control execution are communicated to management
Keep current with all commercial and managed care pricing models, rules and regulations
Assists with internal control failure remediation efforts
Working knowledge of MS Office
Strong knowledge of computer billing systems
Correct and identify billing errors and resubmit claims to insurance carriers

present

Chicago, IL

Appeals Representative Associate

Chicago, IL

Hermann LLC

present

Chicago, IL

Appeals Representative Associate

present

Research and resolve written complaints and complex or multi-issue provider complaints submitted by consumers and physicians/providers
Some work is completed without established procedures
Research and resolve written complaints and complex or multi-issue provider complaints submitted by consumers and physicians / providers
Respond to standard requests and solve routine problems by following established procedures. Work with others as part of a team and have work reviewed by others
Works on simple tasks using established procedures
Performs administrative tasks related to provider issues
Work with others as part of a team and have work reviewed by others

Education Education

Bachelor’s Degree in Value

University of Cincinnati

Bachelor’s Degree in Value

Skills Skills

Ability to set priorities with strong organizational & follow-up skills; Well-organized & detail-oriented
Capable of multi-tasking, in a fast-paced, quickly changing environment
Strong verbal & written communication skills
Excellent verbal, written and proofreading skills
Resolves and prepares written response to incoming provider reconsideration requests relating to claims payment and requests for claim adjustments or to requests from outside agencies
Proficiency with MS Office programs, especially Excel, PowerPoint and Outlook
Extremely detail oriented and resourceful
Working knowledge of PowerPoint, Excel, Word and Outlook
Strong written and verbal communication skills
Strong analytical skills

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Associate Representative Resume Examples & Samples

Assist in the development of campaign performance measurements and look back assessments; maintain ongoing business tracking as necessary
Administrative tasks as assigned
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities
Prior customer-facing operational experience at a theme park a plus
Capable of multi-tasking, in a fast-paced, quickly changing environment

Associate Representative Resume Examples & Samples

Valid Florida state driver's license
Must have strong organizational skills
Must have strong written and verbal communication skills
1-3 years’ experience in marketing, public relations, advertising, and communications along with previous experience in travel/tourism or entertainment is a plus

International Prime Brokerage Client Coverage Representative Associate Resume Examples & Samples

Prime Brokerage experience is essential
Analytical mindset, good academic record, attention to detail and problem solving skills
Experience covering clients and developing key relationships
Fluency is a 2nd language is preferred

Associate Representative Resume Examples & Samples

Provide support in the execution of co-branded marketing campaigns and experiential events using both existing and innovative channels and experiential opportunities
Coordinate and implement campaign development tactics, assisting in the creation and execution of marketing material and media as necessary
Develop and maintain a marketing dashboard and creative asset management system
Maintain positive and effective internal and external (corporate partner) relationships via teleconference and in-person meetings for the sake of the partnership and health of the business

Associate Representative Resume Examples & Samples

Timely and accurate processing of all vendor payments, which includes verifying price and quantity, and verifying receipts of services and materials
Respond to vendor inquiries regarding account and payment status
Participate in month-end activities
Respond to internal and external inquiries
Respond to audit requests
Reconcile vendor statements, research and correct discrepancies
4+years of Accounts Payable experience working in a Corporate Accounting environment
Thorough knowledge of applicable accounts payable/general ledger systems and procedures
Ability to work independently and with a team in a fast paced and high volume environment with emphasis on accuracy and timeliness

Appeals Representative Associate Resume Examples & Samples

Research and resolve written complaints and complex or multi-issue provider complaints submitted by consumers and physicians/providers
Communicate with appropriate parties regarding appeals and grievance issues, implications and decisions
Analyze and identify trends for appeals and grievances
Apply knowledge/skills to basic, repeated activities
Respond to standard requests and solve routine problems by following established procedures
Work with others as part of a team and have work reviewed by others

Associate PAR Representative Resume Examples & Samples

Follow up on all claims from billing through final resolution
Review and prepare claims for manual and/or electronic billing submission
Identify billing errors for correction and resubmit claims to the payers
Review Insurance EOB’s, and follow up on payment errors, denials, appeals etc
Maintain a professional attitude
Billing school certification and/or experience in a medical billing environment
Ability to work well individually and in a team environment
Able to work in a professional, corporate setting

Administration Representative Associate Resume Examples & Samples

1) College degree in human resources or related discipline
2) Advanced Microsoft Office skills to include the ability to create and manipulate data using formulas, pivot tables, charts, graphs, and v-lookup
3) Ability to interpret and integrate multiple data sources into a clear and concise format
4) Ability to analyze trends in data and report information to key stakeholders
5) Accountable, resourceful and detail Oriented
6) Communication skills which include the ability to speak, write, and listen in a manner that clarifies issues, promotes closure, and delivers information in a clear and concise manner that facilitates decision making
1) Experience with Lean & Six Sigma processes and tool
2) Experience with Human Resources information systems such as workforce planning tools
3) Ability to act as a change agent in the improvement of processes and/or systems
4) Understanding of HR policies and practices
5) Project Management skills
6) Ability to balance multiple stakeholders/customers and priorities
7) Ability to develop and maintain strong customer relationships

Associate Account Representative Resume Examples & Samples

Take responsibility for the full sales cycle, from prospecting through to demonstrating our products over the web and closing business
Build relationships with professionals across different backgrounds and cultures, giving you invaluable insight into the industry
Use and further refine your consultative selling approach to drive achievement of sales goals
Experience required in developing new account prospects and clients through networking, referrals, cold calling and account development over the phoneand online
1 or more years of business-to-business sales experience required
Ability to explaining complex and technical topics clearly, to non-technical audiences required
High school diploma required; bachelor degree preferredin a Sales, Marketing, Business related or Accounting
Proficiency/experience with MS Office, Sales Automation, Customer Relationship Management or web based software programs required
Previous experience selling financial services or software products and services preferred, not required

International Operations Associate Representative Resume Examples & Samples

Trade settlement in Global markets
SWIFT/SHADOSUITE/Euroclear/Autocage/Citibank/Euroclear processing
Review and monitor the clearance of all current and aged International Broker to Broker and DVP/RVP trades
Assist in Citibank /Euroclear position balancing
Ensure proper bookkeeping, balancing and processing of all International transactions through Euroclear
Review and monitor all suspense accounts pertaining to International Operations
Ability to settle Securities Finance transactions
Identify and resolve Firm exposure relating to International uncleared trades
Process International TOA XTRACs and settlements
Phone coverage for client inquiries and Contra brokers
2+ years of Settlements experience
Practical experience of SWIFT/SHADOSUITE/Autocage/Citibank/Euroclear processing an advantage
Excellent interpersonal skills with team members and clients
Ability to work in a fast-paced processing & customer service environment
Ability to provide leadership and assistance to other members of team
Demonstrate a logical approach to problem solving and the ability to make independent decisions based on strong understanding of associated processes & risk
Strong, self-motivated individual able to work to deadlines in a dynamic environment with competing demands
Ensure team is achieving quality and accuracy standards and meeting deadlines
Ability to work all shifts and holidays
Excellent communicational skills - Verbal/Written
Microsoft Products

Client Solutions Associate / Representative Resume Examples & Samples

Communicate and prioritize client requirements
Conduct client meetings to build and maintain relationships
Draft client presentations that tell a story by translating data into key insights
Identify opportunities and develop proposals that address the client’s core business issues
Answer client questions relative to product updates and product information effectively and in a timely manner
Develop solid understanding of each product and solution, and how the data can be used to improve business performance
Be a liaison between all the internal partners at Nielsen and external clients
Be able to be onsite at the clients at least once a week
Engage in other responsibilities as needed
Proficient in Microsoft Office/Google Suite/SalesForce
Knowledge of Nielsen’s productions and solutions

Associate Account Representative Resume Examples & Samples

You will work in a friendly and open environment, selling Thomson Reuters myPay Solutionsservice
Make dozens of contacts each day. Lead generation/outbound calling and warm lead follow-up
Gain an understanding of our accountants and payroll clients’ needs and requirements
Present and articulate our payroll services, utilizing web meeting tools as needed
Be responsible for the entire sales process
Prospecting to gain leads and close the sale
Ensure and submit proper, accurate, timely and complete sales orders
Lead a successful implementation from sales to services
Successfully serve customers and prospects, targeting to create a "customer for life"
Continually develop your consultative sales skills & product knowledge
Occasionally attend trade shows/seminars or participate in conferences
Close sales and achieve monthly sales quotas
Minimum of one year B2B successful sales experience
College degree in business, finance or accounting degree preferred, not required. High school G.E.D. or diploma required
Proficiency/experience with MS Office, Sales Automation, Customer Relationship Management or web based software programs
You will develop new account prospects and clients through networking, referrals, cold calling and account development over the phone
You have the ability to explain complex and technical issues clearly, to non-technical audience
You excel in oral, listening and written communication skills
You have a positive attitude, receptive to feedback and constructive criticism
Ability to work within a compensation package heavily based upon commission
Previous experience selling payroll products and services a plus

Associate Key Account Representative Resume Examples & Samples

Provide support for emerging key accounts, associations & the field force organization
Management of emerging key accounts
Professional brand and product presentation to customers
Planning of turnover and promotional activities in line with the relevant marketing and sales strategies, including individual product forecasting
Evaluation and acquisition of smaller customers
Drive business initiatives at relevant customers through close collaboration with the responsible Key Account Managers
Conduct customer and product analysis and translate findings into actions
Support further customer groups by providing the necessary assets and data for their daily business
Master data management
Support the field force organization with analysis and daily support such as organizing regular field force meetings
Support KAMs in preparation for key customer meetings as required
Work closely with other departments such as brand activation and customer service
University degree in business administration or equivalent
Solid entry level commercial background obtained through internships or similar
Ability to communicate on various business levels (peers, managers, customers)
Ability to create a culture of customer focused innovation
Ability to handle various projects in parallel
Business fluent in German and English

Trade Operations Associate Representative Resume Examples & Samples

Perform market-specific processes to ensure confirmation and settlement in challenging foreign markets
Assist with development and review for departmental policies and procedures
Serve as mentor and/or trainer to newly hired associates
Works with Manager and Team Leads to identify process improvements
Deliver effective written and verbal communication to appropriate business partners
1-3 years of financial services experience, preferably with exposure to Custody Operations and/or Trade Life Cycle management
Experience within the custody operations business, industry practices and tools strongly preferred
Knowledge of market settlement practices preferred
Excellent interpersonal and communications skills
Strong data analytical skills
Must have the ability to develop solid action plans to resolve daily operational issues/problems

Associate Representative Resume Examples & Samples

Have a regular communication cadence with Staffing Lead in order to establish an understanding of Non-Exempt staffing needs
Have a regular communication cadence with temporary staffing agency partners to ensure that Distribution Center needs are being addressed in a timely manner and in accordance with established processes
Have a regular communication cadence with HR Director(s)
Follow established processes as detailed on current Process Guides
Process Staffing Orders timely
Prepare New Hire Folders in advance of new Associate orientation
Audit Associate files, Including I-9s
Add required documentation to existing Associate files
Post Non-Exempt open positions
Complete salary work-ups and attain all required approvals
Create Offer Letters
Timely scheduling of Candidates with Hiring Managers
Complete temporary staffing agency Associate conversions to Ross Associates
Schedule and participate in non-exempt Associate orientation and onboarding.Schedule pre-employment required testing. (Drug/Job Skills/Background)
Process voluntary and involuntary terminations
Complete Exit interviews for departing Ross Associates
Respond to Talx requests for terminated Associate unemployment claim information
Goalpost research
Deliver required reporting
1-3 years HR experience preferred
Maintain a high level of confidentiality at all times
Excellent interpersonal, presentation, facilitation, analytical, organizational and communications skills
Working knowledge of PowerPoint, Excel, Word and Outlook

Associate Representative, Provider Services Resume Examples & Samples

Provides support to the Provider Services Team in regards to receiving, researching and responding to provider inquiries
Receives, researches, and resolves provider inquiries such as claims, eligibility, and other inquiries. Act as a liaison between the providers, medical groups and health plan
Duties may include: (a) Price specific services based on the Plan's fee schedule; (b) Communicate and educate providers on important changes to regulations, procedures and access to information; (c) Assist Providers in dismissing or moving members incorrectly assigned to them; and/or (d) Educate providers so the appropriate dismissal letters are sent to Molina members
Supports other members of the Provider Services Team when they are in the field
Responsible for documenting requests as required in departmental procedures
Assists with training of new Provider Services staff members
Attends off-site meetings when necessary with medical groups and other providers as needed
Complies with required workplace safety standards
1 year customer service, provider service, or claims experience in a managed care or medical office setting

Associate Representative Resume Examples & Samples

Completes appropriate documentation for tracking/trending data; reviews data to assist with identifying potential provider problem areas
Uses a variety of references to research and prepare healthcare provider information for loading into the health plan system/database; enters provider demographics, contract affiliation, or other data as needed
Composes all correspondence and appeal information concisely and accurately, in accordance with regulatory requirements
1-2 years experience in a managed care setting; CPT and ICD-10 coding, data entry and 10-Key experience
2-3+ years of healthcare experience

Appeals Representative Associate Resume Examples & Samples

Respond to standard requests and solve routine problems by following established procedures. Work with others as part of a team and have work reviewed by others
Essential Duties and Responsibilities
Answers, researches and resolves any providers questions/concerns pertaining to received from our Pend & Transmit customers using the Customer Service Module to track these issues/calls
Enters calls into proprietary Customer Service Module
Runs reports from Customer Service Module to maintain CSM
Performs administrative tasks related to provider issues
Performs other related administrative duties as assigned
Helps in AdHoc projects assigned by Supervisor/Project Manager
Limited work experience
Works on simple tasks using established procedures

Appeals Representative Associate Resume Examples & Samples

1+ years of Customer Service experience in a call center environment analyzing and solving customer problems or 1+ years of experience in a corporate environment
Experience with MS Excel including data entry, sorting, creating/modifying spreadsheets and MS Word including data entry and documentation creation
Work Shift 8 hour shift/ Monday - Friday and ability to work overtime as needed
Experience with Healthcare/Medicare Terminology
Experience with OnBase, Redwood and/or CPS
Managed Care and previous Appeals/Grievances experience
Experience with MS Access including database creation

Estimating Representative Associate Resume Examples & Samples

Prepare price quotations on new orders, project re-orders, and variations
Ability to work with customer requests to provide viable solutions for customers based on understanding and application of product blend & competitive pricing options requiring independent judgement
Customer solution focus during interactive and iterative pre-sales process
Proven mathematic ability to provide accurate information on price quotes and quantities (frequent multiplication and division calculations to determine contribution margins based on product and quantities)
Ability to speak clearly & communicate effectively and professionally with all levels of customer contacts with positive reflection of company and team
Knowledge and understanding of the products, production equipment capabilities, manufacturing processes, production rates and materials is preferred yet willingness to learn printing industry processes & procedures essential

Associate Customer Svc Representative Resume Examples & Samples

Provides excellent customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by geographic area and line
Builds rapport with each customer. Listens to customers' requests and inquiries. Works to retain policyholders who inquire about canceling through open listening, policy review of customer issues, and escalation to the appropriate team if necessary
Processes policyholder transactions accurately and within Customer Response Center established time standards
Interprets policy contracts to insured based on knowledge of Personal Insurance auto products. Identifies, understands and interprets customer needs to implement resolutions and makes recommendations for coverage enhancements. For features or products outside of auto, escalates the policyholder to the appropriate team
Understands aspects of billing systems as it pertains to policy coverage. Identifies and communicates transactions and impact to policy premium. Evaluates and makes decisions regarding exceptions to payment plan and fees. Makes alternate payment arrangements with customers and interacts with billing system to reflect arrangements. Places policy in follow-up and ensures adherence to arrangements specified
Manages and utilizes time effectively to ensure department meets required service levels for improved customer satisfaction results
Utilizes on-line reference materials to provide confident, accurate, and efficient information. Develops and maintains product, procedural and technical systems knowledge. Completes licensing and continuing education requirements
Utilizes technical systems, effectively and efficiently, including desktop, call center specific phone systems and the internet
Supports and participates in office or department programs and contests
Associates degree in a business related field or a minimum of 6 months related work experience is required
Ability to review, record and organize written data from a variety of sources with no prescribed format is essential
Excellent communication and interpersonal skills are required
Personal Lines producer insurance licenses required upon hiring and training

Associate Account Representative Resume Examples & Samples

Process new and endorsed premium finance agreements within individual approval limit and according to company guidelines
Work in conjunction with Quality Control to complete policy verifications, insured welcome calls and other processing requirements as set forth in policy and procedures or established by company management
Monitor and ensure timely and thorough completion of open loans processing items
Communicate with management and client to provide updates on loan funding information or potential situations which may delay loan funding
Ability to execute sound judgment and escalate issues accordingly
High School Diploma or GED and a minimum of one year loan processing or relevant experience

CN China Associate Representative Resume Examples & Samples

Keep good relationship with customers and improve customer satisfaction
Provide essential support to sales team
Reply customer queries
Prepare reports (eg. turnover report, incoming order report, backlog order report.etc.)
Other duties assigned as required

Associate Urology Representative Resume Examples & Samples

Responsible for execution of annual sales Plan (Objective) and be at or below annual expense budget
Build support and increased utilization for Rusch urology products at the prescription source (Physician office & Rehabilitation Hospital) as well at the Provider and distributor level
Acts as liaison with Marketing, Sales Management, Contract Services and other departments to provide as well as solicit information and to determine competitive environment within applicable market segments
Educates/train customers on proper use of the Rusch urology products as well as the features and benefits of those products
Gathers and communicates to management prevailing reimbursement environment information as gathered via daily sales activities
Assists in gathering market intelligence and competitive product data. Collaborates with Marketing on new product development
Manages applicable contract expiration and relative agreement adjustments and communicates this to Contract Services department
Use of SalesForce.Com a requirement to the position
Responsible for the attendance at variety of urology special events and tradeshows that can be locally, regionally or national-in-scope. Also, participation in Teleflex’s annual and mid-year sales meetings and periodic product training sessions are a requirement. At times, weekend and evening events do occur and a requirement to attend
Computer skills: Proficiency in MS Word, Excel and Access applications required
Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required
Able to multi-task while prioritizing key objectives for maximum results
Accurate data entry skills required
Strong organizational and problem solving skills required
Demonstrated ability to perform data extraction and manipulation, analyze data, and generate reports, understanding of general sales and marketing principles required
Demonstrated ability to develop and deliver effective presentations and written materials required
College degree or equivalent job related training required
Minimum of two (2) years outside Sales and/or Marketing experience required

Employee Services Representative, Associate Resume Examples & Samples

Respond to first line Human Resources (HR) questions from employee’s, manager's, and HR Staff
Process employment verification's
Data input and validation of employee data into HR system
Execute various audit and standard reporting
Maintain the file room
Support Employee Services team on a variety of tasks
Competent at filing and updating record
Demonstrated ability to work independently and as part of a team
Internet savvy with a proven expertise in using MS Office applications
Exceptional attention to detail with proven interpersonal skills
Strong ability to use standard business software and applications
Demonstrated ability to remain self-motivated at all times
Able to manage stress timely and effectively
Skilled in writing and handling business correspondence
Associates Degree or 1 year office experience

Appeals Representative Associate Resume Examples & Samples

Obtain additional documentation required for case review
Place relevant documents into image repository
Draft verbiage for use in outbound correspondence
Prioritize and organize tasks to meet compliance deadlines
Reading comprehension

Associate PAR Representative Resume Examples & Samples

Correct and identify billing errors and resubmit claims to insurance carriers
Follow up on payment errors, low reimbursement, denials, etc
Review Insurance EOB’s and follow up on payment errors, denials, appeals, etc
Adheres to all company policies and procedures including, but not limited to those identified within the Standards of Business Conduct and the Employee Handbook, as may be amended from time to time. Adheres to all applicable laws and regulations and the company's governance/compliance program
Becomes knowledgeable of internal control responsibilities through training and instruction. Responsible and accountable for internal control performance within their area of responsibility. Participates in the internal controls self-assessment process
Ensures concerns with internal control design or performance and process changes that impact internal control execution are communicated to management
Prior billing experience in a medical environment, or, certification from an accredited billing school

Christian Response Associate Representative Resume Examples & Samples

Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
Consistently participates in daily BGEA staff devotions
Effectively represents Jesus Christ to those within both personal and professional spheres of influence
Answer incoming calls as they are received on the individual’s login identification
Handle calls and constituents with dispatch, but balanced with tact and courtesy, and according to the procedures and policies set down by the department
Promptly analyze requirements of the call or needs of the caller, and generate a prompt connection to the proper solution by listening, locating information, answering questions, or transferring to a particular specified department or area
Accurately record data from callers into Christian Response database systems as necessary and required. This would include mailing list changes, recording and forwarding requests for materials, and entering credit card contributions
Work on outbound call projects as directed
Study department and association procedures, informational material, BGEA history, BGEA current events and other resources provided to the Christian Response Staff in order to understand and utilize this information on the telephone
Analyze and appropriately respond to the spiritual needs of callers, praying with them, and leading them to Christ when necessary
Attend all required Christian Response Staff meetings as requested
Customer Service and/or previous telephone experience helpful
Good basic math and spelling skills are required
Good telephone voice
Must express desire to be part of a team and to provide assistance to callers as well as other BGEA staff
Cooperative, flexible, and optimistic about change

Associate Provider Services Representative Resume Examples & Samples

Responds to incoming calls mainly from providers, and on occasion from members, as required to meet departmental goals and requires attention to detail and strong organizational skills
Explains benefits, eligibility, provider status, state Medicaid guidelines, claim denials and any other necessary information to providers, in a clear and precise manner
1-2 years Customer Service/Call Center experience
1-2 years of credentialing enrollment experience (strongly preferred)
Good computer skills; basic knowledge of Microsoft Office

Associate Subrogation Representative Resume Examples & Samples

Evaluate liability and damages to assess subrogation potential including consideration of jurisdiction regulations
Negotiate subrogation recoveries with carriers, responsible parties, and other legal representatives
Update appropriate parties as needed, providing new information as it becomes available and an analysis of the impact on the liability and recovery options
Maintain diary systems to manage files in a timely manner; documenting key activities in a clear and concise manner
Manage expenses on assigned files to assure cost effective resolution, including legal expenses on litigated files
May be called upon to handle other duties as required

Associate Representative Resume Examples & Samples

0-2 Years experience of related work
Ability to set priorities with strong organizational & follow-up skills; Well-organized & detail-oriented
Preferred: basic knowledge of PeopleSoft
Preferred: basic knowledge of Microsoft Office: Excel, Word & Outlook
Strong verbal & written communication skills
High degree of integrity
Must be able to maintain a high level of confidentiality and have excellent interpersonal skills

Appeals Representative Associate Resume Examples & Samples

Research and resolve written complaints and complex or multi-issue provider complaints submitted by consumers and physicians / providers
Apply knowledge / skills to basic, repeated activities
Experience with Microsoft Excel including data entry, sorting, creating / modifying spreadsheets and Microsoft Word including data entry and documentation creation
Work Shift 8-hour shift, Monday - Friday and ability to work overtime as needed
Experience with Healthcare / Medicare Terminology
Experience with OnBase, Redwood and / or CPS
Managed Care and previous Appeals / Grievances experience
Experience with Microsoft Access including database creation

Donor Ministries Representative Associate Resume Examples & Samples

Respond to callers who have general questions about Samaritan’s Purse, communicating with partners and prospective partners how they can participate with us in ministry. Make outgoing calls on behalf of the ministry
Respond to written and electronic correspondence in a timely manner, following appropriate guidelines. Read and interpret donor requests; analyze needs; research projects information, donations, and previous communications in donor records; compose responses; and document conversations in donor records. Address inquiries thoroughly and offer clarity when necessary
Process and handle financial transactions and other donation issues, including credit card and banking information. Requires problem-solving approach to identify and resolve transaction and order errors
Develop and convey relational perspective in all communications with donors and colleagues
Maintain expert knowledge of Samaritan’s Purse projects and activities requiring funding, and a thorough working knowledge of SP response procedures, donor database issues, and donor materials available, including
Current daily ministry issues and situations involving ongoing ministry projects; donation and mailing list issues; special/seasonal responses including Christmas catalog; tax statements and annual ministry report; festivals, crusades, and conferences; website news, offerings and navigation; and product availability
Current topics in the media and social media involving Franklin Graham, Samaritan's Purse projects, Billy Graham Evangelistic Association, and the Graham family
Content of current and past SP and BGEA publications, special mailings, books, media promotions, free offers, and “asks”
Mail and response procedures and IT form letters. Complete required reports and participate in staff meetings as requested
Spanish-speaking skills required

Appeals Representative Associate Resume Examples & Samples

High School Diploma / GED (or higher)
1+ years of Customer Service Experience in a call center environment analyzing and solving customer problems or 1+ years of experience in a Corporate environment
Experience with Microsoft Word (ability to open and edit documents)
Experience with Microsoft Excel (ability to open reports, add in tabs and edit information)

Customer Master Data Associate Representative Resume Examples & Samples

Preferably minimum 2 years of work experience
The person will be part of WW team supporting users globally
The candidate will be working on one of the working hours listed

Administration Representative Associate Resume Examples & Samples

Computer literacy in operation of MS Office, Excel, Powerpoint
Organizational Skills
Established rhythm of record maintenance and retention
Knowledge in continuous process improvement
Flexible schedule, ability to work occasional nonstandard shifts
Experience with data gathering and analysis for various purposes
Coordinating, scheduling and arranging meetings to include recording meeting notes
Ability to multi-task in a fast-paced and rapidly changing environment
Ability to work efficiently and effectively under minimum supervision

Associate PAR Representative Resume Examples & Samples

Identify billing errors for correction and resubmit claims to insurance carriers
Review Insurance EOB’s and initiate appeals as necessary
Print and mail UB04s or HCFA 1500s as necessary for account resolution
Keep current with all commercial and managed care pricing models, rules and regulations
Adheres to all company policies and procedures including, but not limited to those identified within the Standards of Business Conduct and the Employee Handbook, as may be amended from time to time
Adheres to all applicable laws and regulations and the company's governance/compliance program
Responsible for reporting violations of the company's policies and procedures, Standards of Business Conduct, governance program, laws and regulations through the company's Help Line or other mechanism that may be available at the time of the violation
Assists with internal control failure remediation efforts
Becomes knowledgeable of internal control responsibilities through training and instruction
Responsible and accountable for internal control performance within their area of responsibility
Participates in the internal controls self-assessment process
Minimum of 2+ years experience in healthcare customer service or insurance collections field
Strong knowledge of computer billing systems
Experience working with customer support/client issue resolution management