Benefits Manager Resume Samples

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A Stoltenberg

Arvid

Stoltenberg

291 Maeve Trafficway

New York

+1 (555) 173 2981

291 Maeve Trafficway

New York

Phone

p +1 (555) 173 2981

Experience Experience

Phoenix, AZ

Benefits Manager

Phoenix, AZ

Altenwerth, Rowe and Schowalter

Phoenix, AZ

Benefits Manager

Work closely with HRIS Benefits Analyst to manage and maintain all benefit configuration, reporting, workflow, and vendor file feeds in Workday
Provides dedicated leadership to all aspects related to vendor management, selection, performance assessment and utilization
Provides day to day oversight of direct reports and external service providers with a continuous improvement mindset
Develop, implement and manage a holistic financial wellbeing program that provides tools and resources to educate employees on financial matters 
Manage quarterly compliance and expense reviews of plans and provide an analysis of the findings for senior management
Coach, mentor, and manage daily work of Benefits Administrator and Assistant
Manage the strategic design and development of Health and Welfare programs such as Life, AD&D and Absence Management programs

Dallas, TX

Payroll & Benefits Manager

Dallas, TX

Abshire Group

Dallas, TX

Payroll & Benefits Manager

Manage operation of all benefits including medical, dental, life, flex-spending, employee assistance, and retirement plans
Management of manual adjustments
Taking overall ownership and vendor management responsibility of multiple vendors providing an outsourced payroll service across the region
Responsible for the management update of key metrics to optimize resource usage and identify improvements
Evaluates processes on a regular basis and develops, implements and recommends policies and procedures designed to improve processes within the department
Maintain and develop close working relationships with other HotelServices teams and HR
Management and accounting of manual adjustments, off cycle payments, pension waivers, investment losses etc

present

San Francisco, CA

Compensation & Benefits Manager

San Francisco, CA

Turner and Sons

present

San Francisco, CA

Compensation & Benefits Manager

present

Manages the annual merit increase process, working with management to distribute pay increases according to established guidelines
Manage team of 4, work closely with Managers of Payroll Team and HRIS Team on day-to-day tasks
Development and management of an effective and efficient Cluster Centre of Expertise for compensation and benefits
Manage benefits providers and consultants
Provide management planning and control information by collecting, analyzing, and summarizing employee benefit data and trends
Provide day-to-day support to local India HR Generalists and Line Managers on C&B policies and processes
Drive and execute the annual merit review and performance bonus exercises

Education Education

Bachelor’s Degree in Business

Northern Illinois University

Bachelor’s Degree in Business

Skills Skills

Detailed-oriented, good follow-through skills and good project management skills with ability to manage multiple projects simultaneously
Ability to handle highly sensitive confidential employee information with discretion and good judgment
Strong team philosophy; ability to work positively, collaboratively and professionally within a team and across the organization
Ability to maintain focus and keep a strong eye on the details in an ambiguous and rapidly changing environment
Able to demonstrate a good knowledge of current UK and EMEA-wide benefits and pensions legislation
Solid knowledge of applicable state and federal regulations on all qualified benefit plans
Strong knowledge of Health and Welfare Plans, Qualified, and Non-Qualified Retirement Plans, Disability and leave plans
Strong contract negotiation skills and the ability to provide business partner engagement opportunities which are both service and financially equitable
Knowledge and experience administering health, life, disability, 401(k), Pension, Def Benefit plans in-house
Basic understanding of healthcare financials and funding arrangements and ability to recommend cost containment strategies

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Benefits Manager Resume Examples & Samples

Assue timely filing and compliance of H&W and retirement programs and oversee the preparation and submission of government-mandated reporting
Work closely with benefits compliance to ensure the retirement plans are administered and design changes are implemented in accordance with all plan documents
Work collaboratively with labor relations and union representatives on retirement plan matters
Develop an awareness and accountability within HR on internal controls in both financial and operational environments
Work closely with other benefits functions within CBSO to provide oversight responsibility for H&W and retirement administration activities, to ensure seamless operational execution and first-class employee communications
Coordinates with third party administrators in the successful implementation of changes in CBSO's benefit and retirement programs
Develop an effective communication strategy and educational materials to ensure that the health and welfare and retirement benefit programs are fully understood and appropriately valued by employees and managers
Stays abreast of current and pending governmental regulations, benefit program market trends and prevailing practices among similar organizations
Bachelor’s degree (B.A./B.S.) or equivalent from a college or university; and a minimum of 5 years related benefits experience and/or training; or equivalent combination of education and experience with an emphasis in retirement benefits
Knowledge of and experience with global retirement plans preferred

VP, International Benefits Manager Resume Examples & Samples

Evaluate benefit plans and ensure program is competitive and aligned with the company’s benefits philosophy
Obtain and compare market data and recommend changes with stakeholders and senior management
Maintain awareness of current and developing legislation and regulations
Liaise with representatives from Legal, Finance, Compliance and HR Service Delivery
Recommend and help to implement process improvements for International Benefits Plans
Coordinate annual budget process
Assistance with global benefit & wellness projects
Active participation in regional management meetings
A minimum of 5-7 years of overall experience in a Corporate Benefits function or in a Benefits Consulting role
Strong verbal, written and interpersonal skills
Comfortable with a fast-paced, deadline driven environment
Must be able to work independently without close supervision
Foreign language preferred: Spanish

Compensation & Benefits Manager Resume Examples & Samples

Support CHRO and all businesses/functions through year-end compensation processes. Provide guidance and advice to HR Business Partners and line managers. TIR process (Salary Increase - as per local remuneration policy)
Prepare annual TIR proposal in line with the criteria set by Principal 6 (Local Regulation)
Send proposed TIR to the Regional Compensation for review
Communicate Country TIR to the Business/functionsHeads / Regional HR Compensation
Review individual salary increase amounts and escalate issues to the RemCo (Remuneration Committee) which are not in line with Principal 6
Input all salary increase recommendation in line with local/regional guidelines Bonus Process (as per local remuneration policy)
Conduct baseline study in a regular basis
Review bonus pool allocation and individual bonus recommendations and escalate issues to the RemCo which are not in line with Principal 6
Input all bonus recommendations into the system and conduct regular checks
Produce Comp Profiles and communicate with the business/function heads
Preparation of Remuneration reports
Assist with other compensation related projects such as salary budgets, fair pay review, salary ranges, TRBS, E-prism, Genesis
Using market surveys and other available data lead efforts towards establishing annual priorities and long term vision for all compensation programs within Citi Turkey
Conduct reviews of the compensation & benefit procedures for the company in order to make sure they meet regulatory requirements
Undertake the analyse of compensation survey reports working with external vendors (Hay Group, Mercer etc) where appropriate
Analyse all compensation market data and provide management information reports and graphs to CHRO and CCO
Provide ad hoc management information reports on compensation issues as requested and advice on compensation and benefits matters to line managers and HR Business Partners
Experience at Citigroup year-end compensation cycle and in Citigroup Compensation systems (CitiComp)
Experience in managing employee compensation and benefits programs
Reward and Mobility HR advisory experience
Advanced ability to analyse and manipulate large and complex datasets quickly and accurately, sourcing data from several systems
Advanced MS office skills (Excel, Access)
High degree of attention to detail required
Ability to present ideas and influence decisions

Benefits Manager Resume Examples & Samples

5-7 years of benefits experience and 3-5 years' supervisory experience
Knowledge and experience administering health, life, disability, 401(k), Pension, Def Benefit plans in-house
Ability to handle multiple projects and manage tight deadlines
Ability to maximize the use of technology for better efficiency
Advanced knowledge of HRIS’ and databases
Strong command of Excel and ability to provide data analysis
Ability to manage multiple tasks and willingness to work flexible and extended hours
Strong interpersonal, oral and written communications skills, including presentation skills
Basic understanding of healthcare financials and funding arrangements and ability to recommend cost containment strategies
Experience with self-funded insurance plans

Compensation & Benefits Manager Resume Examples & Samples

8+ years of experience in Human Resources Management at a large organization
University Degree in Business, Bioscience, or related field
Clear record of creating Compensation and Benefits programs that maximize employee hiring, retention, and satisfaction levels
Thorough understanding of Compensation and Benefits needs present in a large complex organization
Advanced Degree in Business, Finance, or related field

Benefits Manager Resume Examples & Samples

At least three years of human resources experience
Essential knowledge of benefits and willingness to learn
Proactive and self-motivated and have outstanding interpersonal skills
Minimum qualifications include undergraduate degree
Proficiency in MS Office and HRIS software
Proficient with Ceridian software

Rewards & Benefits Manager Resume Examples & Samples

Strategic review of benefits plan in SEA, including reviewing market competitiveness and managing the full benefits plan renewal process
Proactively resolveing issues related to all benefit plans regarding eligibility, participation, and contributions; and manage the employee benefits policies and claims process
Advising on SEA HR policies, including ongoing advisory support to managers and HR staff in the region
Advising and managing the operational aspects of the SEA HR function
Overseeing and monitoring performance of vendors and third-party administrators, including insurance brokers and off-shored benefits processes e.g. year-end tax process
Assisting in designing and managing a broad range of HR related projects and policies including compliance reviews, wellness initiatives and others
Responsible for management reporting and analysis
Responsible for HR Audits and ensuring statutory and regulatory compliance

Partner Benefits Manager, Channel Sales Resume Examples & Samples

Executes all channel go to market programs for partners including
Training Programs for HP & Partner Sellers
Partner 1 Programs for Platinum, Gold & Silver Partners
Blue Carpet Incentives and Promotions
Building reports on channel program ROI, sales, sales out and training results
Compliance plans for P1 Specialists (Revenue+ certification) for their RBU
Tracking and reporting for Fin Ben & Partner 1 Status Levels for partners
Define BU priorities and drive plans into the Marketing team for all MDF based programs
Provide content and drive plans with Channel Marketing team to communicate programs
Partner interfacing
Superior understanding of the category product, business management and sales challenges and strategies
Actively contributes/leads the definition of the category business plan.Establishes relationships and represents team with sales force and other partners at senior level
Leads a subset of the team. Leads overall engagement with one or several sales teams
Leads engagement / partnership with external IT vendor
Solution selling with high complexity. Focus on one BU / multiple product lines
Typically 12+ years of professional experience with a combination of Marketing, Sales, Business Planning experienced preferred
Demonstrated Management/ Team leadership experience

Financial Benefits Manager Resume Examples & Samples

Manage U.S. financial programs and respective vendors for the 401(k) plan, non-qualified Deferred Compensation Plan, and a terminated defined benefit pension plan. Includes complex issue resolution, program performance measurement, and vendor management
Develop communications to effectively engage employees on the achievement of their financial goals
Partner with the Global Retirement leader to assess gaps in our financial portfolio and develop financial wellness solutions and tools
Consult with regional benefit leaders in the design of global retirement programs
Coordinate business relationships with record-keeper, trustee, and other third-party vendors as appropriate for benefits programs along with administering these programs as deemed necessary
Benchmark Global Benefits programs through participation in Benefits surveys and networking with peer companies
Analyze benefits data for trends, cost drivers, and savings opportunities which align with Cisco’s benefits philosophy and long-term strategy
A bachelor’s degree or equivalent is required
10+ years of benefits experience with in-depth knowledge of U.S. financial programs (4-5 years specializing on employee benefits programs in a consulting or corporate role is required)
Strong knowledge and experience in managing employee benefits with an understanding of compliance requirements and mergers and acquisitions
Proven experience in managing/delivering successful benefits programs
Strong vendor management skills
Ability to interact effectively with all levels of management
A passion for financial wellness
Strong command of Excel and ability to provide data analysis
Strong project management and consulting skills
Excellent oral, written communication skills, presentation skills, and influence skills

International Comp & Benefits Manager Resume Examples & Samples

Provides leadership, development and day to day management support to a team of analysts/administrators
Develops and reviews C&B processes, policies and practices within the designated area, making recommendations and managing implementation of change and/or new initiatives
Develops and supports delivery of employee/manager communications relating to compensation and benefits
Keeps appraised of relevant local labor laws and regulations in order to ensure reward plan compliance
Develops a strong network with entertainment/media industry contacts providing insight into organization design, commission plan information, and job information
Assists the Director and VP with developing and delivering medium to long-term strategic plans relating to Compensation & Benefits management

Corporate Payroll & Benefits Manager Resume Examples & Samples

Bachelors - required
Hospitality industry experience – preferred
5+ years of relevant work experience in similar title and scope – required
Previously demonstrated experience and success in taking ownership of the payroll function for an organization of similar size / state(s)
Experience processing payroll in ADP payroll systems – required
Knowledge of federal and state payroll requirements
Knowledge of federal and state employer tax responsibilities
Knowledge of federal and state wage & hour laws
Knowledge of General ledger interfaces & payroll allocations
Ability to compile and deliver written or verbal training tools

Hrss-payroll & Benefits Manager Resume Examples & Samples

Accountable for ensuring payroll processes are performed in accordance with agreed procedures while meeting all accuracy, timeliness, satisfaction and NPS metrics
Responsible for ensuring appropriate controls are in place and all processes are maintained in an audit ready state at all times to meet compliance and corporate governance standards
Accountable for setting performance expectations with team members, regularly reinforcing goals and providing coaching and feedback on their performance
Actively participates in and delivers on actions from daily huddles and team meetings
Recommends to Portfolio Head recognition and rewards for payroll team members throughout the year
Accountable for daily monitoring of OSC cases to ensure all cases are closed within SLA
Escalates issues to the Portfolio Head and resolves issues to closure using the global incident reporting process while ensuring all stakeholders are kept regularly informed of progress to closure
Regular and timely liaison with payroll vendor on special payroll instructions and other requests for key stakeholders
Actively participates in discussions to simplify, streamline, reengineer, automate and/or outsource processes to increase efficiency, reduce complexity and eliminate unnecessary cost
Contribute to a culture of continuous improvement within HRSS to support achievement of productivity goals
Actively monitors customer and HR partner satisfaction feedback and Business Performance Metrics to identify pain points and identify solutions/actions with team members to improve the customer experience
Accountable to ensure payroll operations manuals and procedures (knowledge library) are reviewed and updated at least every 6 months and when changes are made to processes
Accountable for preparing the monthly Payroll Close Report
Accountable for monthly coordination with Finance, HR and other business units
Learns the capabilities of each HR application as well as local HR policies in order to support customers’ inquiries
Manage the day-to-day operations in the areas of Payroll and Benefits administration
In-depth knowledge of India payroll legislation and significant processes i.e., tax and statutory contributions
Demonstrated success in identifying and resolving issues prior to escalation with strong issues management skills
Continuous improvement mindset with the ability to identify process improvements to improve the customer and HR partner experience
Change management experience
MS Office Suite skills (Word, Advanced Excel, Outlook)
Ability to work in a fast-paced environment, under pressure and with constant deadlines
Highly motivated, organized and methodical

Wealth Management Employee Benefits Manager Resume Examples & Samples

Develops and executes a business development plan to grow employee benefit business
Networks with current clients, centers of influence and bank partners to develop new business. Prepares and makes new business presentations
Serves as the employee benefits specialist by providing skills, expertise, information and new plan design ideas for clients and prospects
Develops client profiles to achieve comprehensive understanding of each client. Initiates appropriate communication with clients to meet needs
Responsible for monitoring investment performance, employee education, employee meetings, trustee annual meetings and other regulatory compliance issues pertaining to EB plans
Directs the development, installation, and administration of assigned plans and coordinates service providers
Participates in the development and implementation of short and long term investment policies and strategies based on the investment management philosophy and client investment objectives
Reviews complex legal documents to ensure their compliance with current laws and regulations and to ensure proper administration
Maintains and expands knowledge of trust and employee benefits including; new trends, regulations, and competitive forces in the financial services industry
Interfaces with third party vendor(s), as well as with other departments internally within Great Western Bank and externally with clients regarding the administration of the plans
Works with outside investment managers and service providers to determine demographic accuracy and ensure proper reporting as necessary
Performs other job-related duties or special projects as assigned
Bachelor’s degree (Finance or related field preferred)
Minimum 5 years Employee Benefits experience with emphasis in the 401(k) environment and ERISA at the advisor level or a minimum 5 years financial services experience
Leadership and budget management experience preferred

Compensation & Benefits Manager Resume Examples & Samples

8 years of HR experience of which at least 3 years in C&B and HR systems
Experience with salary benchmarking, e.g. Mercer system; qualification in GRP is an advantage
Excellent Advanced MS Excel skills
Well-versed with HK Employment Ordinance and implementation
Fluent Cantonese, English and Mandarin, excellent written English

Compensations & Benefits Manager Resume Examples & Samples

Support and build relationship with the Director of Reward
Advice and guide the colleagues and business on specialist areas
A large focus on high standards and quality
Previous experience of project management and delivery

Benefits Manager of Operations Resume Examples & Samples

Oversee the ongoing operations/processing of benefits and ensure the accuracy and effectiveness of the benefits database is maintained; this includes working closely with Payroll
Develop and manage a project plan to determine resources needed and timing of those resources to ensure project stays on schedule; ability to delegate effectively to team
Conduct analysis to review and monitor the costs for benefits so budgets can be met or justified to the Benefits Manager; review vendor invoices for accuracy and processing
Develop effective, ongoing communications to employees to ensure ongoing education and awareness of benefits offerings/change; communications will include emails, mailings, web sites, and webinars
Oversee and monitor internal relationships to ensure that all process steps remain efficient
To have Appreciation for the differences in legal/tax issues within the various countries and their implications for the viability of the benefits offering
Work on projects and other duties as assigned
Proven benefits experience; ideal candidate possesses EMEA benefits experience
Ability to analyze data and summarize findings in a concise and meaningful manner
Strong working knowledge of health and benefit plan databases
Proficient with Microsoft Office (Word, Excel, Powerpoint)
Experience with PeopleSoft and/or Oracle preferred
Ability to work in a team environment; both locally and remotely
Normally works a regular schedule of hours, however hours may vary depending upon the global project or global assignment

Payroll & Benefits Manager Resume Examples & Samples

7+ years of progressive Payroll experience
Comprehensive knowledge of Payroll best practices, applicable payroll tax and benefits related laws and regulations
Expert knowledge of Benefit Programs such as FSA, Commuter transit programs, 401k administration
Previous Global experience
Proven experience in dealing with complicated matters
Previous experience in the Legal industry

Payroll & Benefits Manager Resume Examples & Samples

Provide supervision and coaching to the payroll and benefits teams
Create payroll and benefits schedules and timelines
Audit semi-monthly payroll prepared by the Payroll and Benefits assistant
Manage all payroll and benefits systems to ensure accuracy
Manage and resolve internal control weaknesses
Manage operation of all benefits including medical, dental, life insurance, STD, LTD, COBRA, flexible spending programs, employee assistance programs, and retirement plans
Analyze feedback from employees
Work with brokers and vendors to improve the benefits scheme
Manage termination contracts, confidential leaves and other personal matters with poise and sensitivity
Carryout wellness programs and benefits workshops
Handle on-boarding and maintain US benefits and retirement scheme
Manage the firms profit sharing program and retirement plan investment portfolio
Evaluates processes on a regular basis and develops, implements and recommends policies and procedures designed to improve processes within the department
Keeps up with tax and payroll compliance laws through research, seminars, literature
Creates and maintains payroll and benefits policies and procedures
Participate in surveys for valuable feedback on competitive firm’s programs
Coordinates with appropriate agencies and departments on a regular basis to ensure compliance with all government reporting requirements
Ensures that quarterly forms, tax filings, annual reporting, year-end employee documents and are completed on a timely basis
Audits quarterly and annual tax filings regularly
Manages accounting and tax functions for compliance and timely reporting
Work with Accounting on budget process
Restructure or update general ledger mapping and cost structure as necessary
Providing analytical reports on headcount, salary, gross payroll, taxes paid
Liaise with the Global Benefits group on US plans and their global counterparts and assist with the overall global strategy
Work with HR to complete annual compensation and bonus process
Perform open enrollment orientation and actions as required to close a prior year

Benefits Manager Resume Examples & Samples

Develop and lead regular training, driving HR Manager competency on critical benefits topics
Fully leverage UTC and BIS benefits to drive engagement and enhance the employee experience
Serve as the primary benefits liaison with key multi-employer union relationships
Represent BIS as a member of UTC Benefits Council. Ensure program changes are communicated proactively and effectively
Develop and implement communication, tools and resources to facilitate employee understanding and satisfaction with benefits
Gain alignment and approval of UTC BIS retirement benefits strategy for past and future mergers and acquisitions that ensures compliance while balancing cost and market competitiveness
Serve as an expert resource on complex benefits questions and escalations
Drive adoption of UTC global benefits broker in non-US North and South American entities
Support merger, acquisition, divestiture and integration activities as they relate to benefits
Procurement

Compensation & Benefits Manager Resume Examples & Samples

Provide guidance for the annual delivery/administration of salary, incentive, and equity planning process including budget recommendations, schedule, and development of tools, processes and training. Provide support for Workday and other tools used for compensation planning
Work with HRGC and managers on complex compensation related issues for global engineering population. Provide guidance to business leadership in an internal consulting role; serves as a strategic partner to the business by providing compensation consulting to the client group. Recommend corrective or alternative actions to resolve issues
Analyze situations or data related to the attraction and retention of talent. Exercise judgment in selecting methods, techniques and evaluation criteria in completing analysis and reporting key findings and recommendations
Participate in compensation and benefits surveys to collect and analyze benchmark/competitive information to help analyze the company's competitive position. May develop ad hoc surveys as needed. Apply sound compensation and theory in the review and suggested improvements to ensure competitive programs based on relevant local market surveys, competitive environment, economic trends, and local HR input to aid in recruiting and retention
Provide leadership in completing projects; apply project management skills including written, verbal and presentation skills, analytical and computer skills, and the ability to prioritize and manage multiple assignments
Research and report on total compensation and benefit program competitiveness, including pay, health and welfare benefits, social programs, time off, and car plans for International locations. May conduct special studies and prepare recommendations to management and HRGC on solutions to compensation issues and problems. Participate in development of project and communication plans to implement program enhancements
Manage the application of the company’s universal job description system. Participate in the development of documentation for new jobs and job code changes for Workday. Review requests for new or revised classifications to determine appropriate salary grade assignment. Work with HRGC and managers to create job profiles that accurately reflect job role and purpose, responsibilities and competency requirements
Review existing and proposed statutory requirements governing compensation and benefit administration and recommends appropriate courses of action
Support the integration of new employees resulting from mergers or acquisitions into the compensation and benefits systems
Provide support in the review and analysis of executive compensation competitiveness programs; including annual benchmarking analysis of total direct compensation (base salary, bonus and equity)
8 + years relevant experience in compensation and benefits program management
Experience providing compensation and benefits consulting/support to client groups within an organization
Strong analytical skills, including use of Excel
Technology sector experience is required
Working in a team-oriented and fast-paced environment

Benefits Manager Resume Examples & Samples

Interpret the new or amended regulation from regulatory, political or investor bodies and implications
Support the preparation of the annual reports
Respond to regulatory and government consultations on remuneration
Advise and guide the colleagues and business on specialist areas
Experience working in an international reward consultancy or international reward function

Senior Benefits Manager Resume Examples & Samples

Administer employee benefits programs such as retirement plans, medical and dental plans, life and disability insurance plans, voluntary and ancillary benefit plans, and wellness programs
Evaluate and compare existing company benefits with those of other employers by analyzing competitor plans, surveys and other sources of information
Plan, develop and/or participate in area and industry surveys; analyze survey results and develop specific recommendations for management review
Develop specifications for new plans or modify existing plans to maintain the firm’s competitive position in the labor market and obtain uniform benefit package for all firm locations, where possible
Develop census data and evaluate insurance company quotations in order to make recommendations to management
Recommend classes of eligible employees for new or modified plans and develop company cost information/recommendations around sharing of cost between employer and employee
Install new plans and changes by preparing announcement material, booklets and other media for communicating new plans to employees
Conduct employee meetings and benefit seminars, and arrange for enrollment of employees in optional plans
Revise and reissue all communication material when necessary, and advise management and employees on existing benefits
Prepare and execute, with legal consultation, benefit documents such as original and amended plan texts, benefit agreements and insurance policies; ensure insurance carriers, trustees, and other administrative agencies outside the company effectively implement changes in benefit program
Collaborate with Compliance division on ensuring adherence of the Employee Retirement Income Security Act; supervise preparation of reports and applications required by law to be filed with federal and state agencies, such as the Internal Revenue Service, Department of Labor, insurance commissioners, and other regulatory agencies
Review and analyze changes to state and federal laws pertaining to benefits, and report necessary or suggested changes to management
Develop benefit information and statistical and census data for actuaries, insurance carriers, and management
Handle benefit inquiries and complaints to ensure quick, equitable and courteous resolution
Supervise maintenance of human resources records, enrollment process, application and claims records for all benefit plans
5+ years of experience in benefits administration within the financial services industry
Bachelor’s degree required; Master’s degree a plus
SPHR, PHR, SHRM-SCP and/or SHRM-CP certification(s) desired
Knowledge of Healthcare reform law and self-funding concepts
Experience developing and implementing Wellness programs
Experience with and understand of an HRIS system, preferably Workday
Strong proficiency in Microsoft Office (Word, Excel, PowerPoint)
Leadership experience desired; able to lead a small internal team
Exceptional business communication, both written and oral, and interpersonal skills
Detail-oriented and highly accurate work output
Ability to coordinate and accomplish multiple priorities; excellent problem solving skills needed

Senior Benefits Manager Resume Examples & Samples

8+ years of experience in Benefits Design and Administration for a large organization, including International Benefits
Bachelor's Degree in Human Resources, Business Administration or related field from an accredited college or university
Certified Employee Benefit Specialist (CEBS) or Certified Benefits Professional (CBP)
Experience with business process design /continuous improvement
Working knowledge of HRIS software and related reporting tools
Working knowledge of Workday and ADP

Benefits Manager Resume Examples & Samples

Manages the day to day plan administration including all benefit vendor relationships ensuring adherence to service level agreements and resolution of issues
Manages all company benefits plans in addition to researching emerging trends and customary benefits in order to provide competitive, meaningful programs to attract and retain key talent. Makes recommendations for changes in programs/vendors to leadership as needed
Leads the open enrollment period and new hire benefits orientation; partners with leadership in the annual renewal process
Oversees the leave of absence and workers' compensation administration. Works collaboratively with leaders, employees and HR Business Partners to support leave requests and navigate use of appropriate benefits during leave (FMLA, Parental, STD/LTD, WC)
Stays current with legislation and ensures compliance and qualified status of plans, which includes posting of governmental notices and filings (5500 Form, PCORI, 1095-C)
Monitors data integrity of benefit enrollments and payroll deductions; resolves benefit issues with vendors, consultants and HR and Payroll team members
Responsible for the reconciliation and payment of all health and welfare related invoices
Provides training, education and materials to HRBPs relating to benefit programs
Generate meaningful metric reports and shares with leadership
Maintains essential plan documentation in alignment with records and retention policies
Bachelor's Degree in Human Resources or related area or 5 years of equivalent experience; CBP, CEBS preferred
Five years’ of progressive responsible experience in benefits analysis and experience administering health and welfare programs and 401(k) plans
Ability to exhibit a high attention to detail, strong analytic skills and numeric sense
High degree of business acumen and critical thinking
High work capacity, dependable, results orientation, and strong sense of urgency required to work in a fast-paced, customer-centered environment
High energy, entrepreneurial spirit, ability to exceed goals with minimal supervision and good business sense
Ability to partner with internal and external resources to ensure timely and cost effective delivery of benefit solutions
Ability to work with highly sensitive and confidential information
Proven experience setting and meeting deadlines independently
Strong proficiency in Word, Excel, Outlook, Visio, Power Point, HRIS report-writing and system interface experience

Benefits Manager Resume Examples & Samples

Bachelor's Degree in Human Resources or a related field
5-8 years of experience in managing employee benefit programs, with extensive knowledge and responsibility for design, analysis and communication of defined benefit, defined contribution and health and welfare benefit plans
Experience working with benefits processing functions and/or vendors performing these functions
Experience leading benefits open enrollment
Demonstrated experience with benefits systems and tools. Excellent computer skills, e.g. MS Project, Excel, Word, PowerPoint, SharePoint, etc
Strong organization/project management skills including demonstrated ability to manage multiple assignments/projects and timelines
Thorough understanding of the critical concepts underlying benefit plans such as the legal environment including ACA, ERISA, COBRA, and HIPAA

Benefits Manager Resume Examples & Samples

3+ years of experience in administering 401(k) Savings and Retirement Plans in a complex environment
In-depth knowledge of relevant federal, state and local laws and regulations and administrative best practices
Knowledge of SAP and accounting for retirement plans
Experience administering global retirement plans
Microsoft Office/Suite proficient (Excel, etc.)
Exceptional analytical and problem-solving skills

International Benefits Manager Resume Examples & Samples

Partner with Sr. Director, Global Benefits to develop and deliver short-and long-term strategic recommendations to ensure global benefit programs are cost effective, competitive and flexible to meet the needs of a diverse workforce, while in compliance with all legal requirements
Serve as the focal point to partner, develop, support and maintain global benefits strategy outside of the U.S
Manage all global health, welfare and wellness programs inclusive of program design, vendor management, and customer service
Ensure benefit programs are aligned with business and people strategies and objectives
Provide oversight and governance to the benefit renewal process for all health and welfare and retirement contracts in each international location
Work with broker to review and negotiate new vendor contracts as needed
Select, manage and leverage vendor relationships and platforms to ensure efficient, automated and cost effective administration of benefit programs. Monitor vendor performance in accordance with service level agreements
Coordinate with partnering consultants in the gathering and analysis of global benefits inventory and market data to effectively understand the competitiveness of our benefit programs
Maintain oversight of global benefits inventory data for annual renewals and assessment and preparation of country/region specific presentations to Sr. leaders
Liaison to international HR Business Partners to ensure benefit programs are administered, implemented and communicated efficiently and effectively, meeting the needs of the workforce
Oversight of Global wellness strategies for health improvement across the enterprise
Coordinate annual strategic planning, implementations, communications, and financial forecasts, including annual cost tracking of all international benefit programs
8+ years’ as an International Benefits Manager with responsibility for strategic planning, oversight and execution of compliant plans and programs and at least ten years progressive experience in employee benefits or equivalent training and/or experience
Extensive experience with global/international benefit plan design and administration including retirement plans is required
Advanced knowledge of employee benefit plans to include health and welfare, defined benefit, defined contribution and non-qualified plans
Strong vendor management skills
Strong project management skills with flexibility and ability to work on multiple project assignments
Hands on experience with global multi-national pooling, tax and cost effective program design, preferred
Strong understanding of international benefit laws and regulations a plus
Workday experience a plus
Strong technical competency to understand benefit infrastructure and the supporting systems required for enrollment, payroll, carrier interfaces and applicable data transfers

Benefits Manager Resume Examples & Samples

Manage the operations activities of the benefits team
Create and/or review benefits communications and ensure compliance notices are mailed timely
Create and/or review requirements and standard operating procedure documents
Manage vendors responsible for the administration of Aon’s retirement and health and welfare benefit plans from an operations perspective
Manage project work such as annual audits, SOX, changes to benefit design, etc
Coach and develop other benefits team members
Consult with internal partners such as HR, payroll, and finance on benefits operations matters
Collaborate on plan design for new plans or changes to existing plans; proactively identify and recommend process improvements and implement process changes
Perform analysis, maintain data and make recommendations for benefit plan integration for mergers and acquisitions and other benefit-related projects
Ensure compliance with all labor and benefit laws and remain current on regulatory changes
Prepare and/or participate in government filings, plan audits, and other tax-reporting requirements as necessary
Provide customer service support to internal and external customers
Understands the legal umbrella under which the plans operate, including ERISA, IRC, COBRA, FMLA, and other benefits related federal regulations
Organizes and presents detailed and complex information clearly, succinctly and effectively both verbally and in writing
Able to interact and communicate effectively in a clear and concise manner with all levels of employees, managers, vendors, consultants, and legal advisors
Delivers project results through own and team contributions
Partner with internal and external resources to ensure timely and cost effective delivery of benefit solutions
Provides strong people management, project management, change management, facilitative, analytical, and consulting skills
Ability to effectively drive completion of initiatives and change
Understands potential of technology solutions and implications for driving cost optimization and process standardization
Understands broad and detailed knowledge of benefit plan design and administration
Bachelor's degree in a related field, such as human resources, business administration, or accounting along with 5-7 years experience required
Ability to handle highly sensitive confidential employee information with discretion and good judgment
Experience with mergers and acquisitions a plus
Strong MS Office skills including Word and Excel are required. HRIS experience a plus

Compensation & Benefits Manager Resume Examples & Samples

Min 5-8 years of experience in Compensation & Benefits
Min Bachelor Degree, Master's Degree would be an advantage
Min 5 years of experience in GCC
Relevant Compensation and Benefits qualifications
Multinational experience would be an advantage

Benefits Manager Resume Examples & Samples

Serve as employee advocate for the resolution of benefit questions and issues, such as health & welfare, 401(k) and leave of absence
Own day to day benefit program administration, including partnering with internal/external business partners to troubleshoot and resolve eligibility/claims errors
Proactively identify and recommend process improvements; implement process changes under guidance of the Benefits Director
Manage all aspects of the 401(k) Plan including annual audit and mid-year testing
Manage leave of absence program, including ensuring compliance with federal/state laws, coordination with Employee, Supervisor, and Payroll
Primary ownership of Workers Compensation and Ergonomic Policy (in coordination with Facilities)
Serve as day to day contact for benefits broker, carriers and TPAs
Regularly audit benefits plans & deductions to ensure plans remain accurate and legally compliant
Manage annual open enrollment process including plan implementation/changes and the development of communication materials for employees & their families; partner with benefits broker, TPA, carriers and internal business partners as needed
Oversee/create benefit communications and promotional materials for online enrollment website, intranet, and Benefit-related events
Ensure benefit plan documents (SPD, EOC) are up to date and distributed timely
Stay current on new/innovative practices and trends in Benefits field
Some international benefits support
Oversee Benefit events Health screenings, flu shots, and blood drive
7+ years’ experience in employee benefits in a publicly held company
The ability to work independently and as a team player
High work capacity, dependable, results orientation and strong sense of urgency required to work in a fast-paced entertainment environment
Strong analytical & project management skills
Detailed and organized. Able to establish and meet deadlines
Strong working knowledge of current employment & benefits laws
Ability to handle highly sensitive confidential employee information with discretion & good judgment

Latam Comp & Benefits Manager Resume Examples & Samples

Responsible for LATAM Compensation and Benefits Program development, implementation and improvement
Partner with the corporate and local country HR teams to share knowledge and develop local plans to implement global compensation and benefits initiatives
Acts as the Compensation & Benefits lead for Annual Rewards Allocation process, Annual Salary and Benefits Planning, Benefits plan design and Sales Incentive Compensation Plan processes for the Area
Partner with Market Analysis, Reporting and Tools team to ensure local competitive market data is analyzed annually, results interpreted accurately and strategic action plan is built
Identifies market trends and develops proposals to ensure that MS remains competitive in light of those trends
Drive understanding for our sales and services incentive compensation within the LATAM Area, including understanding and evangelizing the details of the plans and partnering with the World Wide Incentive Compensation organization on incentive plan design and implementing within the Area
Ensure cost, compliance and competitive positions in the local markets regarding Compensation & Benefits. This position acts as a consultant to HR and executive management on benefit related issues and programs for the Area
Identify areas of long-term strategic development with the compensation and benefits environment, build business cases and support their implementation
Research issues and develop compensation and benefits solutions to key business challenges
Working with Senior Managers to build a detailed understanding of the compensation and benefits environment in line with business strategy
Develop and deliver communication and feedback mechanisms to ensure employee and manager knowledge of Compensation and Benefits programs is at a high level
Establish and maintain a close partnership with Country and Regional Finance team members in the areas of budgeting, sales planning process, and setting up and managing processes around exception request for compensation
Review of regulatory/statutory provisions and make program changes to ensure compliance
Become an external representative to the community and industry by attending compensation and benefits forums to gain knowledge of best practices and the competitive landscape in compensation and benefits
Recommend creative solutions for complex compensation and benefits issues in the Area. Accountable at the Area level for approval of compensation and benefit program implementation decisions in accordance to governance model. Develops proposals and presentations for global and corporate leadership
Comprehensive knowledge of current employment legislation and “Employer of Choice’ Compensation and Benefits Practices
Responsible for conducting Area education/training on compensation programs and practices
Conducts senior level job evaluations using market data and internal evaluation. Makes recommendations regarding appropriate compensation levels and incentive plan eligibility. Participates in salary surveys. Conducts custom surveys with key industry contacts as needed
No solid line direct reports, however virtual team consists HR C&B virtual team in the Area
Bachelor’s degree required, Masters Degree or equivalent desired
10+ Years experience in Compensation and Benefits desired
This role requires very strong cross-team collaboration, executive presence and organizational agility. It must drive coordination and accountability to key stakeholders across the broader business
At least five years of demonstrated Compensation & Benefits experience in a large multinational environment with at least two years of international experience
Familiarity with sales incentive compensation in an environment that has a strong sales focus is a plus
The candidate may have worked in different industries and/or consultancy
Microsoft® Office Excel® and Microsoft Office PowerPoint® skills required
Delivering presentations in front of international and senior audiences
An understanding of job evaluation principles would be beneficial
Fluent English with additional language skills an advantage
Responsive with ability to work to tight deadlines
Can work independently with self initiative in virtual environment
Can work in a complex matrix structure
Documented success in multi-country environment

Compensation & Benefits Manager Resume Examples & Samples

5+ years of compensation and human resources experience
Advanced Excel and reporting skill set
Basic knowledge of payroll laws and employee benefits
Ability to prioritize and multitask in a fast-paced work environment
Ability to analyze and create concise/accurate reports
Excellent systems and analytical skills

Benefits Manager Resume Examples & Samples

Provide administrative support to an assigned block of clients
Support senior level client services team members
Day to day contact for client for service needs
Take lead on designated renewals: prepare RFP, collect and review competitive proposals, prepare renewal presentation illustrating market offerings and present the CBIZ recommendation
Participates in initializing the key elements of a successful wellness initiative
Develops the annual tactical calendar/programming plan that is aligned with the objectives of the wellness program and is responsible for executing the same
Facilitates Wellness Committee meetings in the organization and assists/coordinates the responsibilities of the Committee
Provides consistent updates and seeks input from the organization, CBIZ consultants and vendors on overall wellness direction, strategy, programming, etc
Develops a robust communication plan to distribute wellness information including goals, activities, and method of promotion
3 years industry experience in employee benefits and insurance required
Working knowledge of the Patient Protection and Affordable Care Act
Strong communication skills both oral and written with all levels of an organization, both internally and externally
Demonstrated ability to successfully conduct employee benefit meetings of varying audience size
Able to work in a team environment as well as independently
Must be able to travel based on client and business needs

Benefits Manager Resume Examples & Samples

Managing all UK contracts, being the day to day contact with suppliers to ensure excellent service levels are upheld by external providers and rates remain competitive to market
Collaborate with UK Group tax team as well as Payroll to ensure tax and NIC compliance (RTI) in relation to benefit reporting through P11ds and PSA; to work with UK payroll and tax to build a process with agreed responsibilities, deadlines and data ownership. To ensure SAO compliance
Contribute to technical guidance and specialist advice on benefits, as required by the Reward and HR community
Implementation of UK policies, act as an expert and first escalation point for specialised advice and service delivery issues and support the evolution of policies to ensure they meet the demands of the business
To work with global Reward colleagues to share best practice, review global benefits for consistency, implement new benefits as well as consider benefits for those who are mobile in or out of the UK
Keep up to date with recent developments in the benefits area and provide suggestions for changes (such as salary sacrifice, payrolling benefits) / adjustments needed to meet business objectives for all UK employees – to provide innovative input
Responsibility for technology tools supporting benefits
Monitor market practice, external compliance and internal reporting requirements within UK benefits
In collaboration with the Group Tax and Payroll teams ensure implementation of processes and contribute to global best practice such as W2, IR56B, and T4
Partnering with the Global Reward and HR Employee Services teams to deliver seamless services and benefits provisions
To be proactive in seeking to continuously improve benefits operating systems, processes and efficiencies (supplier contracts, reporting, templates, calculations, global tool and data management, etc
Monitor and ensure agreed budgets are in line with the approved projections

Compensation & Benefits Manager Resume Examples & Samples

5-8 years of experience in benefits and compensation
Medical device, biotech, pharmaceutical and/or high-tech industry experience
Prior experience with PeopleSoft, including eComp and ePerform modules
Proven ability to measure effectiveness of compensation and benefits programs
Experience in compensation plan design and implementation

Senior Compensation & Benefits Manager Resume Examples & Samples

Develops and implements salary structure and administrative guidelines in accordance with compensation policy
Directs preparation of job descriptions for positions in organization, and conducts job analysis to determine appropriate salary level according to compensation guidelines and policy formulated by human resources executive
Advises management on compensation actions for employees
Analyzes company pay practices & compensation policies in relation to government wage and hour regulations, prevailing rates for similar jobs in comparable industries or geographic areas, agreements with labor unions, and recommends changes as appropriate to establish and maintain competitive rates
Partners with business line leaders to ensure incentive plans and other special compensation structures are appropriately motivating employees and are consistent with established Bank compensation guidelines and meet the requirements of federal and state laws and regulations, including but not limited to, Dodd-Frank
Participates in development and administration of performance review system to ensure compliance with salary administration guidelines
Prepares and actively manages the annual compensation cycle & process
Plans and directs implementation and administration of all employee benefit plans such as health insurance, disability/life, workers compensation retirement, employee assistance and other employee plans and perks
Manages the annual Benefits Open Enrollment Process from recommendations to executive management, plan design, contract negotiations & renewals, to system and platform effectiveness and employee/insurance carrier critical communications
Analyzes and evaluates services, coverage and options available through insurance and investment companies to ensure programming that best meets the needs of the organization
Develops, recommends and monitors budget allocations for employee benefits, and analyzes benefits experience for cost-control and risk-assessment factors
Complies with all applicable federal and state laws and regulations and “Live” the Bank’s Mission Statement and “Practice” the Bank’s corporate Strategy
20151109

Benefits Manager Resume Examples & Samples

Manage and lead the implementation and ongoing delivery of corporate benefit programs
Drive analytic reporting of benefit plans and programs, summarize key trends and recommendations to HR and Business leaders
Direct third party vendors and consultants; coordinating service contracting and ongoing performance
Review various benefit programs to ensure compliance with federal/state regulations and plan documents, educate and inform HR leaders and managers on legislative updates and their business impacts as they occur
Lead and manage the coordination of employee and manager communication on benefit programs and benefits
Manage overall annual compliance and audit calendar for the corporate benefit progress
Lead and coach analyst staff, assisting with the overall execution of team deliverables and the growth and development of direct reports
Maintain an external focus on best practices, regulatory requirements and the competitive environment
Collaborate early and often
Build open and honest relationships with peers and business clients

Life Benefits Manager Resume Examples & Samples

Lead the strategic evolution of Life@ benefit programmes, focused on taking care of our people and meeting the needs of a diverse workforce
Partner with HQ Life@ leads to ensure consistent rollout & adoption of global Life@ programmes across EMEA. Lead the localization & cultural adaption of such programmes to maximize their effectiveness
Design and implement effective communication and education strategies for benefits programmes across EMEA
Develop key metrics to analyze programme trends and drive strategic design decisions based on data
Partner with HQ Compensation and Benefits, EMEA HR, Managers & Executives, Finance and Legal, to develop, adapt and implement new benefits programmes
Build a strategic partnership with our Global benefits broker focusing on developing a market competitive innovative benefits
Get involved in new office openings & mergers & acquisition to ensure that new employees feel engaged and excited about their future at Facebook

Benefits Manager Resume Examples & Samples

The incumbent will manage multiple projects through the full project life cycle including risk identification, documentation and design
Research industry trends to benchmark best practices that will sustain the Total Rewards strategy
Oversee all aspects of annual enrollment for health care and group benefits programs (medical, dental, wellness, disability and life programs)
Manage recognition program and evaluate contribution to Employee Value Proposition
Analyze and determine the most cost effective and competitive solutions to Total Reward initiatives and measure solutions (budget, usage, effectiveness, etc.) for program improvements
Assist in educating Human Resources Business Partners on programs and tools kits available to ensure Total Reward programs are effectively communicated and driven within each functional area
Work with cross functional teams including Finance, Legal, Payroll and IS&T in the development and facilitation of Total Reward programs
Improve operations and streamline work processes internally and with vendors
Claims analysis and adhoc special requests
Manage quarterly compliance and expense reviews of plans and provide an analysis of the findings for senior management
Ensure that all mandatory federal and state reports and filings are completed accurately and on a timely basis and required communications are prepared and distributed to participants as required
Remain current with regulations and educated about potential regulations and legislation that may impact health care, wellness, life and disability plans
The successful candidate will have an undergraduate degree, preferably in business, insurance or human resources and (5 to 10 years) hands-on work experience in all aspects (design, administration, compliance, reporting and financing) of Health, Wellbeing and/or Retirement Plans. Consulting experience a plus
Possess strong knowledge of MicroSoft Office (Excel, Word and PowerPoint)
Familiar with ERISA regulations governing benefit plans
Candidate should be a well-organized team player who possesses strong project management skills, organizational and diplomatic communication skills
A self-starter and detail-oriented person who can meet deadlines
Able to work under time pressure and exhibit a positive and professional demeanor at all times
Must possess strong analytical skills, be hands-on and willing to work at the tactical and strategic levels
Demonstrate experience and success with managing complex projects with multiple departments
Knowledge of PeopleSoft a plus

Coordination of Benefits Manager Resume Examples & Samples

Work with multiple operational areas to ensure support is provided as needed
Improve internal departmental processes to enhance effectiveness
Work with multiple business partners to identify and resolve issues
Work with vendors to evaluate new products and/or opportunities
Report activities and progress towards goals and objectives
Strong computer skills including MS Office desktop applications (Word, Excel, & PowerPoint)
Ability to delegate
Prior experience in a healthcare setting
Master’s Degree in Business, Finance or related fields

Benefits Manager Resume Examples & Samples

5-10 years benefits or similar experience, including at least 3-5 years in benefits design or finance
Strong analytical, customer service, presentation and communication skills
Leadership and project management experience

Benefits Manager Resume Examples & Samples

401k Retirement and Profit Sharing Plan – on-going administration and compliance, employee withdrawals processing, employee training and council, etc
Compile and provide necessary information for annual accounting audits and discrimination testing of 401k plan, as well as hold quarterly fiduciary meetings, and maintain plan record keeping
Annual Profit Sharing allocations and deposits
Medical/Dental/Vision insurance – process all enrollments/ terminations, and responsible for monthly bill payment and accounting reconciliations, etc
Maintenance of all benefit set-up and employee deductions in the JD Edwards system
Review of weekly payroll reports for accuracy of benefit deductions
Employee Heath Savings Account administration, contributions and bank account reconciliation with JP Morgan Chase
COBRA administration for all terminated employees, divorced spouses, etc. – maintain 3rd party administration, ensure proper notification and compliance
Short-term Disability policy administration, time tracking, medical verifications, and payroll update maintenance
Family Medical Leave Act(FMLA) and Maternity Leave policy administration, tracking, payroll input
Voluntary Long-term Disability, Voluntary and Group Life Insurance enrollments, bill reconciliations, claims processing, and administration
Assist hiring managers with job candidates’ benefit questions and on-boarding
Meet with all new hires to ensure training and understanding of company benefit offerings
Serve as back-up to pre-hire drug screening administration when needed
Uphold policies and procedures with regards to employee benefits
Ensure company compliance with federal and state employment laws and changes with regard to employment and benefits
Partner with broker on annual benefit renewals
Conduct annual benefits open enrollments – send employee communications coordinate and conduct meetings, process enrollments, etc
Create and implement new Employee Wellness Program
Council employees on medical claims process, insurance issues, and assist with escalation and problem solving
Maintenance of benefits intranet website page
Write Benefits Corner articles for the Company Newspaper

Senior Compensation & Benefits Manager Resume Examples & Samples

Works closely with the Finance Department on managing the budget process for the organization, as well as overseeing the budget throughout the year as it relates to staffing, benefits, compensation and incentive plans
Works closely with the lines of business to create and manage their incentive plans and process. This would include the design, implementation and on-going program management
Develops executive compensation strategies to ensure programs are competitive in the market place, with the focus on attraction and retention of key individuals
Ensures compensation and benefit programs meet the requirements of federal and state laws and regulations, including bit not limited to, Dodd Frank

Compensation & Benefits Manager Resume Examples & Samples

Implementing pay and social benefits strategy, enabling the attraction and loyalty-building of talent while respecting business issues
Advise, in partnership with the Corporate team, Headquarters, and Human Resources teams, on matters of pay and social benefits in order to ensure the competitiveness of pay
Directing the process of pay revisions, conduct regular analysis on the competitiveness of pay and social benefits practices, and make decisions on any variances noted
Defining and supervising procedures and apparatuses for pay and social benefits
Designing methods enabling the improvement of employment policies and local practices in order to ensure their compliance with the Group's legal provisions and policies
Monitoring the quality of the process, in particular the exactness of pay information and HRIS (Human Resources Information System) data
Suppling information, statistics, analysis, and simulations on salaries
Handling relationships with service providers in order to ensure the best cost-benefit ratio and adherence to rules in force within the Group
At least 5 years of experience in similar role in a global environment preferred
Experience in implementing and developing pay and social benefits strategy
Flexible and results-oriented, service-oriented team player
Change agent with ability to build competitive benefits and coherent compensation plans
Expertise in efficient HR analytics and performance management processes
Excellent computer skills (MS Office, Word, Power Point and Excel)

Compensation & Benefits Manager Resume Examples & Samples

Managing 3rd party disability claims management organization relationship
Ensure employees experience consistent best in class customer service from 3rd party disability claims management organization, trouble-shooting to resolve employee issues/inquiries as they arise
Responsible for reviewing and creating STD policies and procedures, ongoing employee communications, etc
Ensure compliance with Workers Compensation programs including liaison with Employee Affairs & Safety, 3rd party Canadian nursing triage services, Workers Compensation boards and Ministry of Labours as required
Managing legal inquiries and legal claims including liaison with Canadian legal counsel and EL Corporate legal counsel as required
Attendance at any appeal hearings, tribunals and mediations, etc. as required
Managing relationship with 3rd party nursing services
University Degree Required
Minimum 7 Years Experience
Previous Compensation & Benefits experience required
CHRL/Human Resource Certification/Employee Compensation & Benefits certification preferred (CCP/CBP)
Proficient computer skills i.e. Microsoft Office (Outlook, Excel, Word, PowerPoint)
Excellent communication skills – verbal and written, strong problem solving skills and able to deal with difficult employees
Strong level of confidentiality
Highly organized, pro-active, detail-oriented and professional
Strong interpersonal skills, excellent team player
Ability to multi-task/adapt in a fast paced environment
5% Travel Time

Employee Benefits Manager Resume Examples & Samples

Day to day management of various Employee Benefit Service Providers and Service Level Agreements around Employee benefits coverage and strategy
May be responsible for the performance of a Regional CE team depending on business needs
Motivates the team through effective monitoring, coaching, counselling and providing a positive working
Bachelor’s degree with majors in either HR or Finance
5 Years in an Employee Benefits, or similar role
Substantial brand, marketing and communications experience in a global professional services firm or other worldclass organization
Experience leading internal communications within a people organization with proven and demonstrable results
Experience leading communications programs within a complex business environment
Experience leading and managing high-performance teams
Assert own ideas and persuade others; gain support and commitment from others; mobilize people to take action; use creative approaches to motivate others to meet EY and BMC strategic goals; engage with leaders effectively to gain sponsorship for strategies and activities
Demonstrate strong leadership and consensus-building skills in a dynamic environment
Demonstrate excellent written and verbal communications skills

Compensation & Benefits Manager Resume Examples & Samples

Ensuring current benefits are competitive
Annual salary review and bench marking
Manage current suppliers
Implement new and evolved program's and policies

Benefits Manager Resume Examples & Samples

Manage the annual calendar related to benefits program administration including plan renewals, open enrollment, benefit fairs, strategy meetings, 5500 submittals, discrimination testing, disclosure reporting and focus groups
Create and maintain “fresh” forms of communication and education (employee portal, email blasts, blogs, flyers, promotions) to employee populations on all benefit programs
Manage all leave of absence compliance and processes, servicing not only the employees based on their status, but HR and managers on how to handle the absence of employees in both paid and unpaid status
Benchmark and analyze benefit programs and related initiatives (i.e. wellness) to understand and make recommendations where Fanatics can further enhance the employee experience
Manage benefit invoicing process to insure timely analysis and payment
401k administration includes serving on the 401k Committee, working on projects which involve plan review, audits and education to participants
Oversee benefit education opportunities through new hire onboarding and regularly scheduled lunch, in learns, webinars or “sound bytes” with the goal of engaging employees in the managing of their benefits

Benefits Manager Resume Examples & Samples

Review, track and process benefit invoices for payment
Act as a resource to local management and HR Business Partners
Work directly with colleagues on benefits questions and concerns, as well as providing technical research and analysis on complex benefits issues
Ensure SOX compliance in benefit processes

Benefits Manager Resume Examples & Samples

Manage the strategic design and development of Health and Welfare programs such as Life, AD&D and Absence Management programs
Assess programs for opportunities on enhancements and efficiencies. Analyze claims experience and demographics to propose plan design modifications
Keep abreast of changes in policy, laws and trends and recommend responsive changes
Cultivate, leverage and manage internal and external partnerships to meet business objectives
Minimum 6 years of benefits leadership and administration experience with increasing responsibility in Health & Welfare plans; minimum 3 years in Absence Management
Subject matter expertise in US Health and Welfare, EAP and, life and absence management required
Strong proficiency in MS Office applications, including PowerPoint; Familiar and comfortable with Workday
Excellent written and verbal communication skills with ability to deliver complex information concisely

Benefits Manager Resume Examples & Samples

Responsible for contract arrangements and associated negotiations liaising with external employee benefit providers
Responsible for day to day management (including responding to complex employee queries) and renewal of employee benefit plans including Life Insurance, Share Ownership, Childcare Vouchers etc
Responsible for delivery of employee benefit projects
Responsible for preparing and delivering written proposals for benefit plans
Responsible for preparing Firmwide benefit communications
Support the delivery of Flexible Benefits Annual Enrolment
An experienced Benefits Manager having had responsibility for managing employee benefits programmes
Comfortable reviewing industry best practice and legislative updates to inform Firm benefits policy
Ideally CIPD qualified (not essential)
Knowledgable of current and prospective Employee Benefits issues and associated legislation

Shdr Flexible Benefits Manager Resume Examples & Samples

Responsible for strategic direction and development of new service offerings for Flexible Benefit Services Practice
Responsible for overall administration of Corporate Client Servicing. Oversees areas such as Client Call Center, Processing, Data Entry, Operations and Reconcilement. Creates the structure and processes necessary to manage the organization's current activities and its projected growth
Keeps abreast of current trends, IRS and DOL regulations and pronouncements and communicates these changes to the staff to promote knowledge. Ensures that all Practice activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations
Assists with management decisions affecting proposals for new business including offering features and pricing to prospective Corporate Clients
Participates in professional organizations, such as Employers Council on Flexible Compensation (ECFC), to keep abreast of industry trends
Responsible for the timeliness and quality review of work performed by Flexible Benefits Practice Management Team
Makes decisions regarding systems purchased and used in Flexible Benefit Services Practice and as well as procedures employed in work flow. Maintains Statement on Auditing Standards 70 (SAS 70) Type II certifications
Handles management duties of performance plans, motivation and coaching. Directs and trains employees in the execution of their duties
Evaluates the processes within the department to assure efficiencies and accuracy of all departmental functions
Knowledgeable in all administrative features and tax areas including but not limited to benefits eligibility, discrimination testing and IRS Form 5500 preparation
Assist Team Leaders in Problem solving and handling client service problems, client questions and check processing approval
Acts as a liaison with BB&T Institutional Services Consultants and Business Development Officers as well as Healthcare Agents who refer business. Provides line of business expertise
Review claims adjudication and data entry reports for internal controls audit purposes to provide quality assurance
Responsible for financial reporting and monitoring monthly and other generated periodic reports that are indicators of business health
Attains satisfactory internal and external audit outcomes
Maintains Business Resumption Plan with periodic testing and updates to keep effective
Assists with evaluation of pricing of all product offerings within the department
Active participation in SHDR Management Team
Perform other duties as requested by the President or Administrative Officer
Bachelor's degree related to business, marketing, or human resources, or equivalent education and/or training
Minimum of seven years of experience in Flexible Benefits, with a background in the Employee Retirement Income Security Act (ERISA)
Knowledge of IRS/DOL regulations impacting Flexible Benefits Services administration
Microsoft Word, Excel, Access, PowerPoint - able to self teach software programs
Significant (ten years of experience) record keeping and Employee Benefit experience
Ability to make independent decisions and work with minimum supervision
Working knowledge of Flexible Benefits systems and personal computers and operating systems of both
Demonstrates ability to deal with complex situations that require sound judgment

Flexible Benefits Manager Resume Examples & Samples

Strong Employee Benefits experience, preferably within the Financial Services industry or similar
Knowledge of current and prospective employee flexible benefits issues and associated legislation
Strong analytical and data skills
Common sense approach and proactive
Ability to think on their feet
Ability to manage their own workload and prioritise what they do – multi-tasking ability essential
Flexible and Enthusiastic - somebody who is looking for a challenge with a can-do approach
Must have strong attention to detail
Proficient in Microsoft Office including Outlook, Excel, Word and Powerpoint

Regional Compensation & Benefits Manager Resume Examples & Samples

Conduct analysis of compensation and benefits within company, using market practice and salary benchmarks
Analyze surveys to ensure appropriate compensation and updated salary structure
Align benefits to the market practice using productivity and global frameworks
Lead annual salary review aligned with global calendars and team
Run analysis to advice business, HR director and HR business partners in the continuous improvement and productivity of the organization structure
Work collaboratively with HR and business to improve recruitment and retention of good talent/potential
Partnering with Business and Finance in designing and managing sales incentive plans
Monitors indicators and manage calculation of the sales annual incentive programs
Makes sure all C&B technical programs and practices are communicated and understood by all the employees

Compensation & Benefits Manager Resume Examples & Samples

Work with HR on compensation needs (annual rewards processes, restructures, grading projects, classifications, etc.)
Implement and execute global compensation programs (GSMS, Bonus, LTIP, Salary) and annual processes; support the survey data gathering and provide detailed analysis and market specific adjustments of external market data to CoE Rewards
Work with financial planning unit regarding personnel budget and RFC processes
Ensure compliance with local government reporting and filing regulations and requirements for all rewards matters
Provide local business requirements for Rewards projects, reporting and change requests
Provide functional support and training to local users, and submit issues
Ensure the data maintenance and administration of HR systems
Participate in design, implement and manage local benefits following global and local policies and legal requirements
4+ years of overall work experience in Rewards in international companies with matrix structures

Benefits Manager Resume Examples & Samples

Oversight, management, administration and coordination of current UK benefits plans and pensions, and management of annual enrolment cycle activities
Management of trustee relationships and trustee board meetings for the UK DB and DC plan and oversight of DB scheme funding requirements
Coordination of current benefits plans and pensions within other EMEA locations and support for in-country HRBPs, as needed
Working with GHR Shared Services on service delivery of EMEA pension and benefits plans
Broad EMEA benefits knowledge (although minimum strong UK bens knowledge if EMEA wide isn't realistic)
Experience in pensions and trustee matters
Good interaction cross regions
Experience working within Financial Services is preferred but not essential
Maximum 2-4 weeks' notice currently

Compensation & Benefits Manager Resume Examples & Samples

Provide day-to-day support to local India HR Generalists and Line Managers on C&B policies and processes
Work closely with regional C&B colleagues to develop and implement new policies and procedures relating to C&B in India
Support the regional Compensation team on the year-end compensation review process
Generate standard/ad hoc analytics for regional and local HR management
Drive Market intelligence and benchmarking analysis
Network and manage relationships with outside consultants/vendors/competitors’ C&B practitioners including participation in appropriate industry C&B forums
Identify, participate and drive market surveys for India
Review Benefits best practices in the industry and select options, which are most cost-effective and yet meet our Benefits Agenda
Ensure adherence to applicable Local Labor Laws
Manage co-ordination with Labour Law Regulators, Consultants and MS Management to ensure timely and accurate response to regulatory requirements including notices
Review and management of external vendors
Providing support for additional regional initiatives as required

Senior Compensation & Benefits Manager Resume Examples & Samples

Educated to degree standard or equivalent
CIPD or CIPP qualified
Solid and current technical payroll and pensions knowledge
Strong Pay and Reward experience, including working at a senior level
Quickly identifies opportunities, kick start and turn these into reality
Lead and drive change, delivering value as a result
Experience managing a team would be a plus

Payroll & Benefits Manager Resume Examples & Samples

Oversee operation of the payroll and benefits department
Generate payroll and benefits schedules and timelines
Assist in semi-monthly audit
Manage all payroll and benefits systems; ensuring accuracy from both the user and the administrator, standpoint
Manage operation of all benefits including medical, dental, life, flex-spending, employee assistance, and retirement plans
Create and maintain payroll and benefits policies and procedures
Oversee quarterly forms, tax filings, annual reporting, and year-end employee documentation
Bachelor’s Degree in Accounting, Finance, HR, or related field of study
7+ years of payroll experience
Strong knowledge of Payroll best practices, policies and procedures
Certified Payroll Professional (CPP) strongly preferred
Comprehensive knowledge of benefit programs such as FSA, transit programs and 401k programs
Strong interpersonal communication skills with a demonstrated ability to interact with senior level management

Payroll & Benefits Manager Resume Examples & Samples

7+ years of progressive payroll experience, preferably in the legal industry
Ability to keep abreast of industry trends
Aptitude to learn new systems and programs quickly and apply knowledge to related situations
Ability to create a friendly and professional rapport with attorneys, staff and external parties
Strong attention to detail with exceptional organizational skills and ability to multi-task and prioritize changing priorities
Ability to interpret an extensive variety of technical instructions and to deal with abstract and concrete variables
Bachelors Degree in related field

Benefits Manager Resume Examples & Samples

Overall management of the Benefits function in the Americas, including supervision of one direct report in the US and dotted line management of assigned resources in Manila
Manage benefit plan renewals
Work with benefit advisors to analyse plan utilization and benchmarking data to propose enhancements to benefit offerings
Manage more than 20 vendor relationships with insurance carriers, 401(k) plan administrators, consultants and other service providers
Attend Corporate 401(k) Committee meetings for both the Macquarie and Delaware Plans and serve as a technical resource to these Committees
Drive Macquarie Plus and other wellness initiatives for the US, and serve as member of US Wellness committee
Maintain benefit plan policies and make recommendations for changes in line with Macquarie global policies and local market practice
Monitor the legal and regulatory environment as it impacts benefit plans and make recommendations for changes as appropriate
Work with the shared service team in Manila ensure accuracy of daily administration of all benefit plans
Work with global insurance and procurement teams in Sydney to ensure compliance with Macquarie global requirements
Manage disability, FMLA and leave policies
Regulatory compliance and reporting including annual IRS Form 5500 for group welfare and 401(k) plans
Ensure reconciliation amongst benefit system, payroll and vendors. Coordinate with the FMG Remuneration Accounting Team
Manage 401(k) audits and annual financial statements, 401(k) compliance testing and coordinate other compliance requirements with external counsel
Ensure vendor invoices are paid accurately and timely
Support and train the global shared service team in our Manila office
Prepare accurate and informative employee communications
Manage the administration of the tuition reimbursement plan and process approvals and reimbursements as required
Manage the preparation and submission of workers compensation audits
Business continuity activities
Projects as required
Competencies required (knowledge, skills and abilities)
10+ years experience in managing and administering benefits and 401k plans
Ideally from the Consulting, Professional Services or Financial Services sector
Experience supporting employees and resolving Benefits issues and problems
Ability to engage with and present to Senior stakeholders from our business

Senior Payroll & Benefits Manager Resume Examples & Samples

Ensuring all payrolls are paid accurately and on time and that all HMRC requirements are met
Managing a payroll team of 3-4 members of staff
Providing data as requested by internal and external auditors
Ensuring a smooth and efficient annual salary review process is completed within the given timescales, engaging with stakeholders to support them throughout the process
Ensuring the annual bonus calculations and payments are completed within the given timescales
Pension scheme administration
Managing benefit insurance policies
Managing the company's flexible benefits
Educated to degree standard or equivalent
CIPD or CIPP qualified
Solid and current technical payroll and pensions knowledge
Strong Pay and Reward experience, including working at a senior level
Quickly identifies opportunities, kick start and turn these into reality
Lead and drive change, delivering value as a result
Experience managing a team would be a plus

Payroll & Benefits Manager Resume Examples & Samples

Management of 18 non UK payroll locations within EMEA with a total employee population of 1800+
Ownership and governance for the Glasgow based EMEA payroll administration function incorporating ownership and responsibility of all compliance and controls. This covers 18 countries across the EMEA in a complex compensation structure involving bonus, benefits and deferred awards
Ownership and control of all additional payrolls throughout the year including executive compensation, bonus, and severance events
Validation of populations and contribution levels prior to pay run
Reconciliation of populations and contribution levels post pay run
Management and accounting of manual adjustments, off cycle payments, pension waivers, investment losses etc
Deal with Pension Administrators queries
Pension account reconciliations
Manage payment/deduction of US benefits via the payroll
Review and process monthly Health and Welfare deduction file
Review and process monthly files for 401K contributions and ESOP Loans
Reporting of contributions in accordance with rules
Management of manual adjustments
Management of monthly FX rates
Manage UK employee benefits through payroll including
Long term disability benefits
Child Care Vouchers
Dental Care Insurance
Maintain error logs and metrics for all payroll issues and work levels
Maintaining an open dialogue with senior leadership raising awareness of all potential or actual issues as you become aware
Maintaining an understanding of current payroll process, with a proactive approach to plan for future changes by partnering with the vendors
Responsible for the management update of key metrics to optimize resource usage and identify improvements
Partnering a variety of groups and individuals in agreeing payroll policy, changes in processes, discussing payroll related issues
Liaison with internal and external auditors to assist with understanding the key processes, giving access to systems for sample testing and providing evidence of key controls
Maintaining the iAskPayroll self-service portal with all updates and relevant news items related to your areas of responsibility
Ensure weekly 1-2-1’s with your direct reports
Assess training requirements for the team, encouraging individuals to take ownership of their careers and development
Previous payroll experience required
Experience in multi-country payroll service delivery
CIPP qualified preferred
Proven track record in a professional organization
Ability to develop and implement on clearly defined strategy
Proven stakeholder and vendor management experience
Experience of executive compensation schemes
Strong organizational ability
Experience of flexible benefit schemes

Benefits Manager Resume Examples & Samples

5 to 7 Years of experience specific to human resources – employee benefits administration
Advanced report writing and analysis skills
Advanced skillset- Microsoft suite -excel, word and PowerPoint
Experience with HR Systems – preferred Ceridian – Dayforce

Compensation & Benefits Manager Resume Examples & Samples

Minimum five (5) years in a multi-national organization
Prior hands-on experience in HR operational activities
Skills and Competencies
Strong proficiency of Microsoft software applications especially Word, Powerpoint & Excel
Excellent interpersonal, oral/written communication and presentation skills; ability to converse in Mandarin and Mandarin
Creative thinking and ability to structure/present ideas
A strong believer in leading change, value and collaborative relationship builder, externally and internally
Directional leadership; ability to influence positively, a team motivator with strong cross functional partnership skills
A strategic mindset with good foresight vision; able to manage complex projects and integrating initiatives across organization
Good understanding of team dynamism and ability to navigate professionally in matrix organization

Pension Actuary / Benefits Manager Resume Examples & Samples

Experience working with Form 5500 data
Experience working on multiemployer pension plan data and/or familiarity with multiemployer pension plans
Interest in obtaining and/or pursuing actuarial credentials such as ASA, EA, or FSA

Benefits Manager Resume Examples & Samples

The Benefits Manager position will be an individual contributor and may be focused on the benefits system or may provide support for domestic and international plan design and administration
Will be responsible for drafting/writing and updating First Data's benefit communications
Responsbile for the content and update of First Data's benefit website (www.firstdatabenefits.us)
May analyze benefit setup and reporting from PeopleSoft to third party vendors for benefit administration
Ensures the accuracy of the system setup, interface requirements, testing and ongoing auditing to ensure accurate data transmission. OR it may provide assistance with the planning, design and implementation of health and welfare benefit programs, making recommendations for new benefit programs as well as enhancements to existing benefit programs
Provides claim analysis and budget review
Coordinates legal and compliance filings
This position is an advisor to benefit representatives from the service center on various employee benefit issues, concerns, or problems
Acts as liaison between the service center, vendors, Payroll Operations or Management Information Systems (MIS) to resolve issues
Ensures the terms and conditions of the benefit contracts are monitored and enforced

Benefits Manager Resume Examples & Samples

3-5 years of benefits administration
Experience with health and welfare plans
Knowledge of health and welfare plans
Knowledge of reporting requirements, including expertise with ERISA, COBRA, HIPAA, PPACA, Mental Health Parity, ADA and other industry legislation
Ability to work with benefit vendors
CEBS or SHRM certificate
Some leadership experience

Compensation & Benefits Manager Benelux Resume Examples & Samples

Responsible for maintaining the job and salary structure in the Netherlands (and Belgium) including classification, salary and benefits, liaison towards the tax service
Make sure that the BP C & B guidelines fit in with market developments, the business strategy of BP in the Netherlands and BP policies
Lead C & B (change-) projects
Ensuring that benefits programmes are managed properly and funded in the most cost-effective manner such as selection of appropriate vendors
Providing guidance and counsel to staff on complex employee relations issues
Preparing and negotiating compensation & benefits agreements with works council
Responsible for maintaining BP pension policies in the cluster
Providing guidance and counsel to staff on pension issues
Ensuring that pension schemes are managed properly
Managing pension provider Syntrus Achmea; including the daily board
Experienced Compensation & Benefits professional in a multinational company, 10 years of experience at least, experience in Belgium is a plus
Good knowledge of and experience with pensions
Experience in managing C & B projects and working in a dynamic matrix organization
Excellent verbal and written skills in Dutch and English is required (Dutch language skills is a strict requirement)
Able to communicate with internal and external stakeholders to create and know support at various levels in the organization
Able to introduce new legislation and put it into concrete plans

Global Benefits Manager Resume Examples & Samples

Overall management of global benefits programs including strategy planning, design, administration, and
10+ years of benefits experience with strong management and team building experience, consulting experience a plus
Ability to balance tactical and strategic responsibilities
Excellent customer service skills and relationship building skills
In depth knowledge of applicable benefits regulations including ERISA, HIPAA. FMLA, ADA, COBRA. and ACA
Workday experience preferred

Benefits Manager Resume Examples & Samples

Minimum 4-6 years in Benefits
Knowledge of total rewards theories, including benefits, benchmarking, salary administration and reward processes, and the application of those theories to develop practical, sustainable, scalable solutions
Global perspective with the ability to thrive in a fast-changing and collaborative environment
Proven ability to work with and influence all levels within a global, matrixed environment
Strong team philosophy; ability to work positively, collaboratively and professionally within a team and across the organization
Ability to maintain focus and keep a strong eye on the details in an ambiguous and rapidly changing environment
Excellent follow through, judgment, and common sense
“Make it happen” attitude
Unparalleled organizational, communication, and customer service skills

Owner Benefits Manager Resume Examples & Samples

Work closely with the VIP Concierge and Corporate Owner Services team to ensure seamless administration of the Reciprocal Use Program, Raffles Ambassador Program and Registry Collection Program
Monitor all benefit program activities and ensure all records are up-to-date
Work with accounting office to ensure all benefit fees are posted and collected in a timely manner
Ensure target number of enrollments for the Reciprocal Use Program (RUP) for the year is met
Prepare schedule of colleagues according to daily operational requirements
In consultation with Director of Residences and Owner Services Manager, direct and oversee the performance of the owner services team, common area housekeeping service and engineering department. This includes preparing and conducting the annual review for Raffles colleagues
Maintain a consistent focus on improving the overall flow of residential operations, seeking ways to maximize and improve the operation through productivity management and energy savings programs
Handle owner-related concerns and liaise with concerned departments, contractors and suppliers
Assists in receiving all owners during unit handover and be present for all handover activity, including communication of Club Rules
Assist in managing cost effective and efficient operation of the buildings in order to maximize owner satisfaction and colleague engagement
Actively participate in strategic planning and ongoing development of the site, ensuring the delivery of environment commitments, overseeing the health, safety and security of residents and colleagues
Foster a winning, solution-oriented work environment, motivating and engaging colleagues to continuously deliver the best possible service to owners
Assist in directing operational needs to ensure compliance with the HOA annual budget and strategic plan
Play a role in the management of common area building initiatives on behalf of the HOA
Work closely with the Director of Residences and Owner Services Manager to ensure labor and expense forecasts are completed in a timely manner and in line with revenue and service expectations
Responsible for owner relations and for resident response alerts within required timelines
Facilitate daily owner services briefings and monthly colleague meetings
Assist in maintaining awareness of emergency & fire safety and business continuity plans in conjunction with the building management group
Function as a key member of the residential leadership team
At least 3 years Front Office experience
Previous experience in a supervisory capacity
Professional Qualification/Certificates
Educational and work testimonial (optional)

Benefits Manager Resume Examples & Samples

Lead the strategic evolution of Life@ benefit programmes, focused on taking care of our people and meeting the needs of a diverse workforce specifically in the areas of Financial, Convenience & Time Away programmes
Design and implement effective education strategies for benefits programmes across EMEA
Lead the annual budgeting process for all EMEA Life@ programmes in partnership with Finance & International Benefits team colleagues
Lead the 3yr planning process for EMEA Life@ programmes
Engage with in country leaders to determine how to maximize the impact our Life@ programmes & focus areas can have on the lives of their teams
Things can always be done better
This role will strive for efficiency, including process design in partnership with the People Operations team
Partner with HQ Benefits, EMEA HR, Managers & Executives, Finance and Legal, to develop, adapt and implement new benefits programmes
Build a strategic partnership with our Global benefits broker focusing on developing market competitive innovative benefits
Identify, assemble and lead cross-functional teams to solve problems in innovative ways
8+ years in Benefits, ideally in fast growth performance driven cultures
Deep experience in the benefits field in particular preferably on a pan Europe basis
Be a highly collaborative team player & great partner, focus on the doing the right thing to take care of our people & support the growth of the business
Good mix of hands-on, operational and design/strategy experience
A solid knowledge of International benefit programs from market positioning to administrative details
Excellent communication and facilitation skills with demonstrated ability to build relationships & credibility with business leaders
Demonstrated ability to exercise sound judgment, present well formulated points of view and to justify ideas with good data
Highly change orientated & great at prioritizing
Demonstrated project management experience, and the ability to work to tight deadlines with multiple priorities, and across multiple countries
Strategic benefits vendor management experience required
Self-starter and able to work with a high degree of autonomy as part of a small global team
The ideal candidate will bring high energy & a focus on impact

Health & Benefits Manager Resume Examples & Samples

An opportunity to work for a market leader
Work in a fast-paced, energetic & stimulating environment
Be part of a dynamic and supportive team

Country Compensation & Benefits Manager Resume Examples & Samples

Bachelor’s degree and above
Minimum 8 years of Human Resources experience with at least 5 of those years in an C&B Manager role
Strong presentation skills, including the ability to respond effectively to questions from groups of employees and managers alike
Demonstrated ability to work with members at all levels of the organization and establish credibility as a business partner
Knowledge and understanding of local labor law and regulation is must
LI-JW1

Global Benefits Manager Resume Examples & Samples

Support local offices in their benefits practices and ensure compliance with global guidelines including, contract renewals, contract negotiations, changes to existing plans, vendor and broker selection and management, change-management and benefits design for new offices. Ensure appropriate documentation of benefit programs and escalate as appropriate for formal approvals
Partner with local offices to regularly evaluate, benchmark, interpret and recommend modifications to current company benefit programs as well as provide guidance for future programs that are consistent with BCG’s reward strategy and philosophy and assure alignment with external regulatory compliance and internal BCG governance
Serve as benefits lead on all new business initiatives and M&A activity working closely with the Global Alternate Business HR team and other internal stakeholders. Provide market research, perform due diligence and to develop recommendations for benefit offerings
Work with Global Benefits Director to strengthen governance process and to formalize the benefits operating model; defining and allocating roles and responsibities at corporate, regional and local level
Proactively manage BCG risk exposure by ensuring global benefits and legal review of all new contracts, conducting maintenance and country reviews, ensuring control functions (funds, fiduciary responsibilities) and accountabilities are clearly established and documented; regularly monitoring company compliance with provisions of relevant laws and legislation
Build and foster benefits network within offices, share best practices, connect resources and host shared learning sessions with local benefits staff, finance, HR and other compensation and benefits leaders
Provide focused benefits management training across a range of topics to build benefit skills including: orientation for new benefits staff, HR and new Controllers, renewals and cost management, contract reviews and changes, vendor management, employee communications, etc
Lead or support special projects or other work as assigned
Minimum of 10 years experience focused on benefits at an employer or at premier benefits consulting firm
Extensive international experience in health, life, AD&D, disability, defined contribution pensions and other benefits programs within multiple markets globally
Familiarity with professional services companies and business models; experience with new businesses / M&A a plus

Compensation & Benefits Manager Resume Examples & Samples

Implement C&B strategy to support Next Level performance
Act as part of region Center of Excellence (CoE) team, with focus on South East Asian countries
Participate in market salary & benefit surveys, analyse the data from the survey results to calibrate pay bands and to benchmark company’s practices to the market
Define the C&B and other HR policies & practices and to ensure compliance with employment laws & regulations
Coordinate with the Global Grading Team on the evaluation of senior jobs in Southeast Asia and Australia & New Zealand
Communicates C&B and other HR policies & practices to stakeholders and employees
Partner with the HR business partners and stakeholders to understand the issues and challenges faced by the business and to recommend solutions to these issues

Compensation & Benefits Manager, Latin Resume Examples & Samples

Works with the VP of Human Resources and external consultants on a variety of projects including program design, analysis, budgeting, and implementation of new programs
Oversees Wage & Salary Proposal preparation and Corporate approval process
Designs and delivers Remuneration & Benefit strategies for the region
Oversees compliance with salary and benefits administration guidelines throughout the region according to corporate practices and local regulations in each country
Maintains the Variable Incentive Plans for Latin America ensuring alignment of the programs to the business requirements. Train HR Managers and General Managers to ensure the proper administration of the plans in the region. Develop, communicate and implement any other special incentive plan required by the business
Manages the salary grading structures based on company methodology. Maintain accurate slotting of the positions throughout the region
Manage projects such as survey participation and analysis, and the development of special incentive programs
Works closely with HR Managers to design and deliver retention plan/schemes
Participates in remuneration networks representing the company
Leads annual salary planning and variable compensation processes throughout Latin America
Devise solutions to address specific issues in countries, ensuring the alignment of the Corporate compensation & benefits philosophy while addressing the needs of the business (for example, inflation/devaluation approach, special adjustments, etc.)
Foster and maintain a positive working environment
Develop job grading system
Participates in the deployment of the education program of HR, functional leaders, GM, and line managers enhancing their compensation & benefits skills to support the growth of the company
Performs tasks and oversee special projects and assignments as may be assigned
Absolute compliance with the ethics policy
General compensation knowledge of Latin America required including compliance with various laws throughout the region that apply to compensation and benefit plans
Ability to work in a large, global corporate structure
Excellent analytical skills, math/statistical aptitude
Ability to interpret salary surveys and salary reports
Strong problem solving, communication and presentation skills
Strong team player who is well organized and confident to work independently
Self-starter who can initiate action and follow through with well defined solutions and action plans
Fluency in English and Spanish required (read, write and speak). Ability to communicate effectively with all levels of the organization. Portuguese a plus
Willingness to travel both domestically and internationally as needed
Experience with HRIS is a plus
Advanced Excel skills required; proficient with internet research and other MS Office programs
Minimum 5 years experience in the analysis, design, and/or administration of compensation/benefit programs. Proven track record of delivering remuneration strategies

Senior Benefits Manager Resume Examples & Samples

Manage the design, implementation and administration of Dolby’s US benefit plans and programs, including health, welfare, retirement, time-off (including leave of absence), and other offerings
Manage the US 401(k) Retirement Plan Committee. Develop agendas, prepare and review materials, and serve as Secretary for Committee meetings
Monitor market practices, trends and requirements to ensure benefit offerings remain market competitive, fiscally responsible, and legally compliant. Recommend strategies which appropriately balance employee needs and company priorities
Manage annual renewals and open enrollment planning, identifying and recommending changes/ enhancements to US benefit offerings and cost-sharing as appropriate
Develop and implement communication strategies to ensure effective promotion & understanding of US benefit offerings to new and existing employees, candidates, and family members
Periodically audit health, welfare and 401(k) benefit plans and deductions to ensure plan administration is consistent with internal policy and plan documents, and remains legally compliant; proactively identify process improvement opportunities and address any needed corrections
Oversee annual Form 5500 filings and audit including non-discrimination testing
Provide guidance to Benefits Analyst, HR operations team, and third-party vendors on benefits administration responsibilities (including employee inquiries, claims assistance, benefits eligibility, billing, COBRA and leave of absences administration). Provide outstanding customer service for escalated employee benefit and leave questions
In partnership with International Benefits Manager and other stakeholders, identify and promote global wellbeing initiatives which support overall benefits strategy; manage and assess effectiveness of US wellbeing offerings
Manage relationships with US benefit broker, advisors, carriers and vendors, ensuring high performance standards are met or exceeded

Benefits Manager Resume Examples & Samples

Collaborate in the design, implementation administration and evaluation of US-based Health and Welfare benefits offerings
Serve as a subject matter expert for all US-based benefits programs. Understand administration requirements for all Health and Welfare benefits plans. (e.g. life, medical, vision, dental, flexible spending accounts and voluntary benefits offering in accordance with plan documents, LogMeIn benefits policies and procedures)
Manage LogMeIn 401k, and other retirement/savings programs. This includes: eligibility, participant education, employee and employer contributions, employee loans and required government filing
Consult with international HR Business Partners and international health and welfare benefits consultants/vendors; project manage global implementations and changes, providing guidance to ensure offerings are consistent with LogMeIn values and beliefs
Point-of-contact on all aspects of US employee leaves, including workers compensation, ensuring all leaves are compliant and employees are provided all leave requirements and responsibilities
Lead member for the wellness program. Develop and manage company-wide wellness and preventive care programs
Interface with outside benefits consultants, vendors, insurance carrier representatives and employees
Review both short and long range cost estimate/projections regarding modifications in benefit programs and implementation of new programs
Assist in the creation and design of employee benefit communication, including periodic benefit updates, summary plan and descriptions, new hire and enrollment communications and total rewards statements
Must stay informed of legislative changes where applicable and proactively manage the plans to be compliant. Possess working knowledge of all statutory requirements
Ensure all federal compliance standards are adhered to
Partner with payroll, finance and other departments as needed
In conjunction with HR Leadership conduct a continuing study of all People benefit policies, programs and practices, seeking continuous improvement
Effectively develop, communicate and streamline processes that will create efficiency at all levels and business locations
Provide strategic direction on expatriate related topics with the focus on ensuring compliant handling with regards to international tax, immigration and social security laws and regulations

Benefits Manager Resume Examples & Samples

To assume full departmental responsibility for all Benefits administration
To manage all workplace accident claims and communicate to Departmental Leaders as required
To accurately administer the employee benefit insurance premium statements and remit payment efficiently
To report and distribute monthly Health and Safety statistics
To inform all colleagues of changes to Benefit related policies, procedures and programs
To ensure the privacy of colleague information by maintaining complete confidentiality
To perform a variety of administrative duties related to phone, fax, e-mail or correspondence, filing and data entry
To follow departmental policies and procedures
Previous office Administration or Benefits knowledge preferred
Computer literate in Microsoft Window applications andor relevant computer applications required

Benefits Manager Resume Examples & Samples

Provides analytical and technical support in the delivery of the benefits programs. Gathers data needed to support insurance renewals, annual plan audits, plan valuations, benefit surveys, and ad hoc reporting. Coordinates transmission of data to benefit vendors to implement benefit updates and changes, and then validates the successful implementation of those changes
Uses benefit Plan Documents, Summary Plan Description(s) and other reference materials to address and resolve benefit plan inquiries. Develops policies and procedures to ensure benefit programs meet compliance requirements
Prepares documentation, data, and presentation materials for meetings with senior management
Keeps abreast of current trends and regulatory issues surrounding benefit plan design and administration; researches how regulatory issues affect the company’s plans, including reporting and disclosure requirements and best practices. Maintains regulatory compliance
Works closely with benefit plan vendors, brokers and consultants to coordinate successful plan renewals and resolve any ongoing benefit plan issues
Bachelor degree, and eight (8) or more years of experience in benefits, including employee benefits and defined contribution retirement plans
Solid knowledge of employee benefits and retirement plan administration, mechanics, legal regulations (including ERISA, ACA, IRS, DOL, HIPAA, COBRA, Section 125), and best practices. Demonstrated experience with independently handling both day-to-day and complex benefit inquiries
Strong written and verbal communication skills. Ability to communicate and collaborate with various levels across the organization and with external vendors, brokers and consultants
Detail oriented, well organized, and high attention to accuracy
Solid project management and problem-solving skills, and is results-oriented
Self-starter and able to handle multiple priorities
Ability to work as an effective team player as well as work independently
Advanced PC skills in MS Office Suite, specifically MS Excel and Power Point

Global Benefits Manager Resume Examples & Samples

5+ years of global benefits compliance or program management work experience
Experience with international benefits appeals, exceptions, complaints and escalations
Experience developing policies and supporting documentation
Excellent verbal and written communication skills, including the proven ability to effectively manage, influence, negotiate and communicate with business partners and teams to meet operational goals
Strong business judgment and a practical, common sense approach to getting things done
Flexibility, sharp organizational and process-oriented skills, and a self-starting work ethic
Strong analytical and data gathering skills (including Excel and database analysis
Demonstrated passion for delivering a great customer experience
10+ years of relevant global benefits experience
Proven track record of working effectively with people across a large, complex organization to create and launch innovative, successful solutions

Compensation & Benefits Manager Resume Examples & Samples

Broad-based Compensation - Oversee the salary planning, merit budget, job evaluation and salary structure components of the overall compensation system
International Compensation - Offer guidance and support to HR teams within and across country locations regarding all compensation matters
Project leader – Lead compensation and benefits projects in the respective countries
Must have proven broad experience in compensation & benefits
Good project leader
Proven experience of handling C&B strategies for multi-location company
Experience in handling C&B aspects of second level / site level labor agreements
International experience is required
Ability to meet deadlines under pressure and/or frequently deal with difficult issues related to people or situations
The ability to influence, negotiate and gain commitment at all organizational levels
Strong analytical ability and market analysis skills

Benefits Manager / Director Resume Examples & Samples

Strong experience managing benefits in a corporate or brokerage environment, preferably both. Minimum of 8-10 years of relevant experience
Experience in analysing market competitive benefit practices in all Asia Pacific markets and solid technical knowledge on regulatory requirements
Strong analytical, problem solving and conceptual skills
Organization, analytic skills, attention to detail, troubleshooting and strong customer service skills are a must
Demonstrated vendor management capabilities
Must be proficient in MS Word, Excel and Outlook, and PowerPoint
Able to work with a remote manager and independently manage local issues as needed and work with regional management team
Experience in Benefits Shared Services transition projects will be an added advantage

Benefits Manager Resume Examples & Samples

Develop and provide benefit strategy support to business development team for bid proposals to ensure compliance with all government regulations
Develop and provide benefit strategy support to the labor team for union negotiations
Manage the annual enrollment process to include plan design changes, testing and implementation
Manage the plan administration of all employee health and welfare benefits, including retirement and pension plans
Able to analyze current benefit plan structures to streamline administration processes
Manage the company’s leave of absence process
Ensure benefit plans and benefit strategies developed are fully compliant with all legal requirements and company policies
Directs preparation and distribution of written and verbal information to inform employees of benefits programs and changes
Supervise and manage the work of subordinate(s)
Other duties, as applicable

Corporate Benefits Manager Resume Examples & Samples

Conduct statistical reports and routine annual compliance projects and plan audits
5-7 years’ work experience
Detail oriented and organized

Benefits Manager Resume Examples & Samples

Provide consultation to executive management and HR Business Partners regarding LG’s Benefits programs; lead benefits initiatives for LGEUS and regional affiliates
Manages administration of benefit programs such as retirement plans; medical, dental, vision plans; life insurance plans; temporary disability programs; and wellness programs in all company operations
Serve as the key member of the 401K fiduciary committee; leads annul retirement plan audit process, working closely with 401(k) record keeper and external auditors; coordinates approval of 5500s filing and distribution of summary annual reports
Collaborate and liaise with the Insurance Management group regarding health & welfare benefits, as needed; support annual ACA reporting requirements
Responsible for the execution of approved new benefits plans and changes by preparing announcement material, booklets, and other media for communicating new plans to employees; reviews all plan documents and summary plan descriptions
Conducts mass employee communication and arranges for enrollment of employees in core and optional benefits plans; leads company efforts in the annual Open Enrollment process
Prepares and delivers periodic New Hire orientations to educate new employees regarding company benefits programs and enrollment processes
Leads team efforts in the review, assessment, and implementation of new benefits systems and processes, to include automated enrollment tool, web based systems for benefits administration and employee portal access for 401(k), medical, dental FSA, life & disability plans
Arranges for wellness program events at all company locations; conducts employee benefits seminars for local personnel
Advises and counsels management and employees on all benefits programs and responds to escalated benefit inquiries and complaints to ensure quick, equitable, courteous resolution
Supervises maintenance of all benefits records as well as maintenance of enrollment, application, and claims records for all benefits plans
Keeps appraised of federal, state, and local benefits laws to ensure company compliance, including ACA, ERISA, HIPPA, IRS Section 125, COBRA, etc

Citibank Berhad Kl-compensation & Benefits Manager Resume Examples & Samples

Bachelor's degree in HR (preferable)
Minimum 8 years experience in Human Resources including 3 years experience in C&B, preferably in banking industry
Good knowledge of local compensation and benefits trends and practices especially in banking or financial industry
Good knowledge of general HR practices particularly in the banking or financial industry
Good communication and presentation skills including PowerPoint

Benefits Manager Resume Examples & Samples

Plans, develops, and manages the administration of benefit programs, retirement plans, benefit financial accounting and audit deliverables for all self-administered and premium billing plan payments for the global organization
Develops and recommends specifications for new plans or modifies existing plans to maintain company's competitive position in labor market, and obtain uniform benefit package for all company locations, where possible
Conducts quarterly and annual benefit plan reviews, claims data reviews, and new plan proposals from benefit providers to recommend changes in plan design to improve employee options and satisfaction
Manages benefit requirements and strategies for company mergers and acquisition activities
Plans and executes open enrollment strategies and programs
Evaluate utilization, trends, improvement opportunities and future planning initiatives
Assists with the department budget and planning
Ensures compliance with applicable laws and regulations as dictated by geographical assignment including but not limited to 5500 filings, required employee notices, benefits reform, reporting, and filing
Monitor department processes to ensure employees are in compliance with all eligibility requirements set forth in the benefit plan contracts
Partner with the Corporate Systems team and provide testing support for SAP changes and/or improvements as it pertains to benefits
Provide on-going instruction for new processes or process changes
Identifies areas for improvement and participates in strategic planning for the department
Responsible for managing Benefits team responsible for benefit plan administration as well as benefits-related financial accounting and audit processes for the global organization
Responsible for respective department’s overall performance and for motivating team to exceed department goals and objectives. (department heads only)
Four years experience in Benefits required
Eight or more years of related/management experience preferred
Expert knowledge of benefit programs and applicable regulations as dictated by geographic assignment
Proficient personal computer skills including Microsoft Office
Ability to define problems, collect data, establish facts, and draw valid conclusions, to prioritize and work in a multi-tasked environment
Ability to adapt to a flexible schedule
Ability to maintain the highest level of confidentiality

Compensation & Benefits Manager Resume Examples & Samples

Manage C&B programs for Japan staff of approximately 5,000
Work as leader for C&B issues in major Global realignment project
Review full Comp scheme of 5 entity business and make recommendations on how to improve and further integrate all schemes
Work heavily on upcoming strategic Compensation projects
Work within both APAC and Global framework to ensure Japan up to global standard, and leading the way with new initiatives wherever possible
Manage team of 4, work closely with Managers of Payroll Team and HRIS Team on day-to-day tasks
BS or BA degree or higher
Minimum of 5 years of HR experience at multinational company, at least 3 years in C&B and people management experience
Advanced knowledge in C&B with a strong numeric and analytical skills
Expertise in C&B and various incentive models, policy development, reasoning and problem solving skills
Fluency in Japanese and high level business English is mandatory
Pharmaceuticals industry experience preferred but not required
Knowledge and understanding of how HRIS can

Senior Employee Benefits Manager Resume Examples & Samples

3 to 5 years’ benefits administration experience in a complex benefits environment. Good understanding of ERISA and ACA and other benefits-related regulations
Minimum of 5 years experience managing all facets of U.S. employee benefit plans, including health and welfare as well as qualified and non-qualified pension and 403 (b) plans including plan administration, reporting and compliance. Some exposure to International benefits is preferred
Minimum of 5 years experience managing internal professional and administrative staff
Minimum of 3 years managing outsourced administrative vendors, to include RFP development, vendor selectio and project management of implementation/transition
Thorough knowledge of benefit plan administration and government regulations along with analytical, critical thinking, statistical and problem solving skills in order to ensure compliance, consistent interpretation and application of plans
Demonstrated success in building and maintaining relationships with third-party vendors, Sr. Management, HR partners and employees at all levels
Strong organization and time management skills necessary for multiple assignments and to meet agreed deadlines
Solid computer skills, proficiency in Microsoft Office; understanding of HR systems, Workday HRM, and interfaces with third-party vendors
Strong communication, presentation and interpersonal skills; excellent planning & organizational skills

Senior Benefits Manager Resume Examples & Samples

Oversee the development of communication, implementation, and administration of employee benefit programs for designated business line
Work directly with business leaders and HR Business Partners to provide strategic direction as it relates to benefit communication, annual enrollments and on-boarding new accounts
Responding to employee benefit questions, providing leave management support, conducting benefit analysis and auditing processes
Managing benefit compliance requirements and changes for collective bargaining agreements
Manage and integrate benefit polices
Provide direction, coaching, and leadership to assigned Benefits staff
Consult with and advise benefit team on eligibility, coverage, and claim procedures
Create/edit written communications, reports, or other items on a daily basis
Maintain direct ownership of ad hoc tasks/projects as needed
Assist in resolution management for all benefit claims and leave administration
Provide overall support to all functional teams as needed

Benefits Manager Resume Examples & Samples

Provides high level technical guidance to site HR Managers, contacts, and employees regarding benefit plans (life, AD&D, health, STD, LTD), and leave policies
Coordinates proper and complete information flow with all benefit vendors, brokers, Payroll and Finance departments, and employees on matters pertaining to benefits, such as Summary of Material Modification, Amendments, and Schedule A
Supervises the compilation and analysis of census information and research of testing information
Manages benefit plan audits including the compilation and filing of 5500s for health, and disability plans. Coordinates with Third Party Administrators in accomplishing this task, as needed
Oversees maintenance of benefit plan set up in system software. Troubleshoots problems related to benefits systems
Manages on-going benefits training for all sites and benefits training for new HR site staff and contracts during start-ups
Supervises the assembling and dissemination of appropriate health information to employee and site HR contacts
Oversees the health plan open enrollment
Supervises the administration of FMLA
Supervises the administration of educational reimbursements
Assists with benefit design and administration for new sites
Coordinates with Employee Relations regarding maintenance of human resource records pertaining to benefits
Supervises employee orientations during start-ups to familiarize employees with the company structure, benefits, and company policies
Performs related work as assigned
Provides guidance and direction to CGS Management, Site HR Managers, Project Managers, and Corporate Benefits staff regarding interpretation of benefit plans and leave policies
Provides strategic direction and support to Business Development regarding new proposal development
Oversees compliance with government regulations including ERISA, DOL, IRS rules and regulations, and other applicable federal and state laws

Payroll & Benefits Manager Resume Examples & Samples

Experience in administration of payroll and payroll related benefits, annual auditing requirements, taxation and federal benefit reporting (5500s, etc.)
Excellent client service skills and knowledge of labor and employment laws
Excellent Excel skills and knowledge
Ability to manage HR reporting systems
Excellent time management skills, including the ability to prioritize whilst working to deadlines
College-level degree
Ability to work with minimum supervision and recognize when to escalate issues to senior management
Ability to innovate and provide input to and consistently implement HR policies and procedures
Experienced with ADP Workforce Now

Employee Benefits Manager Resume Examples & Samples

5+ years of experience in Benefits Administration
Microsoft Office/Suite proficient
Excellent communication skills (written and verbal)
CEBS certification

Benefits Manager Resume Examples & Samples

Bachelor’s degree or related field experience
At least 7 years of benefits experience required with 5 years in a benefits leadership role
Experience in developing and leading a mid to large sized organization’s benefit programs
In depth understanding of FMLA and ADA leave regulations
Positive: Maintain a positive attitude by focusing on solutions and promoting a collaborative and enjoyable environment
Insightful: Make timely well considered decisions, create innovative solutions and continuously learn

Compensation & Benefits Manager Resume Examples & Samples

Manage the ongoing development and administration of UBISOFT’s compensation & benefits strategy
Provide guidance to leadership on salary decisions, policy and guideline interpretation and role assessment
Conduct market analysis, and participate in and analyze salary surveys (benchmarks, equity etc.)
Evaluate current compensation systems and benefits programs, identify areas for improvements, and make recommendations
Design, develop and implement new compensation and benefit initiatives and changes as needed
Act as the liaison between HR and the Payroll Department and assist our international HR teams with questions regarding benefits, compensation and equity
5+ years’ experience in compensation & benefits
Bachelor’s degree in HR or related field required
Strong project management experience and effective organizational and interpersonal skills
Strong quantitative and analytical skills
Fluent English is required

Benefits Manager Resume Examples & Samples

Experience in a mid-size organization with 2,000-6,000 employees as the lead benefits role
Broad exposure across 401K, Health & Welfare, FSA, HAS and similar benefits programs
Responsibility and comfort in vendor interactions via both interpersonal and system-based means
A desire to deal with direct employee contact in an effort to educate and solve the questions or problems they face
Comfort level with a mix of both automated plan integrations and manual processes in the delivery of benefits for a company

100

Benefits Manager Resume Examples & Samples

Provide leadership, subject matter expertise and oversight of the Benefit Shared Services teams
Ensure proper and timely payment processing, communication with payroll, impacted employees and respective supervisors and direct communication with third party administrators
Recommend benefit plan changes to HR leadership when appropriate
Monitor benefits experiences for cost control and risk assessment factors
Analyze data to monitor trends and recommend educational initiatives, vendor changes, cost sharing, etc
Serve as a resource for all accommodation requests under the ADA working with the appropriate teams in HR and legal
Lead all employee, leader and HR organization communications, including but not limited to the Total Rewards Site, Stryker intranet, new employee benefit summaries and scheduled employee communications as it relates to above Plans and policies
Appeal response partnering with the Benefits Committee
Lead all merger, acquisition and divestiture response for all Welfare benefits and Leave administration
Seek out new compliance and legislative issues that must be addressed by Stryker and determine method of response timely and implement
Establish Service Level Agreements (SLAs) with all vendors and ensure they continue to meet defined performances measures
Keep Shared Services (Benefits, HRMS, HR and Payroll) and functional areas within divisions informed and properly educated to ensure proper service delivery to our customers as well as maintaining compliance
Act as liaison to divisions and Shared Services to continuously improve processes by focusing on the needs of the customer and optimizing existing activities to ensure optimal performance
Collaborate with other functional shared services areas (e.g. Finance, IT) as appropriate to maximize potential synergies across functional shared services capabilities
Monitor market plan trends and work with Benefits Director to implement as appropriate to maintain competitive as determined. This may include working with multiple consultants and vendors to obtain proposals, recommend best course of action, transition vendors, add new programs or enhancements, and manage communications to all parties
Manage all aspects of the ongoing and Annual Enrollment process with HRMS, the Eligibility Administrator and Benefits teams in regards to the assigned plans
Be prudent and economical in allocating all resources. Regularly participate in the evaluation of the market for competitive standing and innovative options
Build relationships with all appropriate vendors as the main point of contact
Maintain a highly collaborative and team centered approach to joint projects and ventures
Provide recommendations to refine existing processes and systems

101

Compensation & Benefits Manager Resume Examples & Samples

Min 3-5 years experience in Human Resources including 3 years experience in C&B, preferably in banking industry
Strong Excel spreadsheet skills
Good understanding of HR concepts and principles
Good communication and presentation skills including power point
Customer service oriented, solution oriented and positive

102

Benefits Manager Resume Examples & Samples

Serves as primary point of contact with internal stakeholders, vendors, and consultants on matters such as plan design, contracts, and audits / Serves as point-of-contact for all benefit vendor relationships
Assists Benefits Director with Benefits Strategy
Provides high level of customer service by ensuring any issues are resolved timely, accurately and efficiently including complex issues
Coordinating with third-party vendors and consultants to ensure quality and efficiency of delivery of our benefit programs
Helps manage relationship with benefit broker
Maintains benefit records
Reviews, reconciles and authorizes payment of benefit invoices
Point of contact for employees and benefit venders
Manages and tracks eligibility for Affordable Healthcare Act (ACA) employees
Manages annual benefits’ enrollment for eligible employees and ACA eligible
Answer employee inquires related to benefits and other miscellaneous Human Resources projects
Train employees on benefit related topics (annual enrollment, prescription plans, 401k program, etc.)
Analyze benefit data for accuracy and make recommendations for process improvements
Oversee transmission of employees data between internal systems and vendor systems
Manages all FLMA and Personal Leave of Absence
Other miscellaneous projects as needed
Coordinating the annual enrollment processes, utilizing internal and external resources
Staying current on emerging and new legislation to provide recommendations to Benefits Director on potential changes necessary for compliance
Collecting data to monitor participation, utilization rates and trends on a regular basis
Identify problem areas in service delivery processes, troubleshoot issues and recommend solutions
Assisting in the implementation of new benefit programs, as required
Identifying and implementing opportunities to improve the benefits experience for employees
Responding to auditor inquiries as necessary
Review and approve 401(k) funding wires and investigating and resolving discrepancies
Oversee administration of non-qualified deferred compensation plans
Managing funding and cash payments to health and welfare vendors, with particular focus on the tracking and monitoring of the company's self-funded plans, working closely with Finance
Coordinating the design, development and review of employee communications and marketing materials regarding health benefits, including development of benefits training, summary plan descriptions and plan documents, to assist geographically-dispersed employee workforce and their dependents' understanding and value of benefits programs/services
Ensuring all plan filings and audits are performed to maintain plan qualification and governmental compliance of including but not limited to Employee Retirement Income Security Act (ERISA), DOL, Internal Revenue Code and ACA
Education Required: Bachelor’s degree
Education Desired: Bachelor’s Degree in in a related field (Business, Human Resources, Sociology, Communication)
9+ years of relevant experience with 5-7 years of experience in Human Resources and Benefits Administration/Management, with increasing responsibility and complexity
Great communication skills; both verbal and written
Experience with HRIS systems
Extensive experience with third-party administrators (preferably Empyrean)
State, local and federal benefit law knowledge
Knowledge of ACA
Experience with regulatory filings
PHR or PHR eligible preferred
US Citizenship Required
Communication skills
Conceptual thinking skills
Integration: joining people, processes, and/or systems

103

Compensation & Benefits Manager Resume Examples & Samples

Partnering with the country HR teams on strategies and initiatives that drive employee engagement
Leading core compensation activities including oversight of incentive programs, market benchmarking, management of pay ranges
Ownership of all benefit programs incorporating design, vendor management and ongoing assessment of effectiveness
Providing in-country support to the employee relations teams on any C&B related local consultations
Ensuring local programmes are compliant with local regulations and internal American Express standards
Providing compensation and benefits guidance and advice to business leaders and HR leaders to support the people agenda
Providing in-country support to global C&B processes including the annual compensation review and bonus cycle, compliance of C&B programs
Ownership of the Healthy Living programme for these markets
Participating in global and regional C&B projects
Representing C&B in senior leader forums
Assessing and mitigating against risks in the C&B agenda and remediating any identified areas of risk
Proven C&B management experience with strong demonstration of specific C&B practices, tax structures and labour laws
Exceptional relationship skills
Demonstrated ability to work with multiple stakeholders
Ability to communicate to and influence senior leaders
Strong analytical and problem-solving approach
An ability to think creatively and innovate
Advanced project management experience

104

Benefits Manager Resume Examples & Samples

Bachelor’s degree or equivalent work experience in employee benefits administration
8+ years related experience in benefits or human resources environment
In-depth knowledge of employee benefits and contracts
Knowledge of rules/regulations/practices pertaining to administration of benefit programs
Knowledge of all pertinent federal and state regulations, filing and compliance, including ERISA, COBRA, FMLA, CFRA, PDL, HIPAA, ADA, Section 125, Workers’ Compensation, DOL requirements and other laws as required
Ability to provide a high-touch, extraordinary service to internal and external clients
Team player with the ability to collaborate with multiple internal stakeholders
Advanced analytical and problem solving abilities with attention to detail
Able to take initiative, effective at prioritizing multiple projects, comfortable working in a fast-paced, deadline-oriented environment
Proficient computer skills; MS Office Suite (Excel, Word, PowerPoint, Outlook)
Expert knowledge of UltiPro a plus

105

Benefits Manager Resume Examples & Samples

Have a strong command of US Benefit programs up to and including Medical, Dental, Vision, FSA,
Manages the administration of the Leave of Absence and Disability program for our North America
Communication - Outstanding verbal and written skills
Active Listening - Give full attention, takes time to understand the problem/situation, and asks
Seven years of proven experience in Human Resources with demonstrated experience dealing with

106

Compensation & Benefits Manager Resume Examples & Samples

Provides design, delivery and expert advice in both compensation and benefits, as well as any corresponding compliance requirements, systems and tools
Partners with HR and management on compensation matters
Serves as a project leader of medium sized projects or is a major contributor to bigger projects
Supports all C&B annual processes, which includes but is not limited to the annual salary and bonus processes. Responsible for compensation structures, benefit arrangements and market analyses ensuring that all programs are competitive
Design and execution of local policies and procedures related to compensation and benefits. Engaging in the activities of the wider GE C&B community and industry by providing insights and inputs as appropriate
4-5 years of experience in Compensation and Benefits, preferably in a multinational company
Global Remuneration Professional (GRP) certification is preferred
Knowledge of HR policies and procedures and an understanding of payroll concepts
Strong analytical skills and Advanced Excel skills
Experience with external market benchmarking studies and survey processes
Ability to deal with uncertainty and change

107

Compensation & Benefits Manager Resume Examples & Samples

Development and management of an effective and efficient Cluster Centre of Expertise for compensation and benefits
Deployment of the Alstom core C&B programs, including Salary Budget Planning, Salary Review, and Short Term Incentive processes (with smooth interfaces to AES, payroll, vendors for benefits & payments, Corporate)
Design and deployment of specific Cluster programs aligned with the Alstom total reward strategy , principles and objectives and in line with market practice, local business needs, affordability and prioritization
Ensure ongoing benchmarking of the Clusters total rewards programs against relevant industry benchmarks and conduct ongoing listening processes with internal customers to make sure programs respond to business needs
Provision of high quality reports /analysis /technical advice for decision support to HR colleagues, Corporate, Cluster/site management, and functional leaders
Drive C&B projects within the Cluster and provide C&B support to larger HR/Business projects within his/her geographical scope
Maintenance of legal/regulatory compliant HR approaches and process for compensation & benefits, and immigration
Play an active role within the Alstom C&B international network
Analyze and report on various components related to total reward issues, including advice and support to management regarding interpreting policy and plans
Make recommendations to leadership and HR regarding plans that require review due to operational issues or regulatory changes
Plan, design, and maintain the company’s benefits programs, including life, health, disability, pension and profit sharing that support the total rewards philosophy and ensure market competitiveness, including due diligence for M&A, restructuring, etc
Supervise the selection of the company’s benefits providers, including carriers, consultants, brokers, trustees, advisors, administration platforms and other partners; responsible for ongoing management of benefits partners, including periodic selection and monitoring against required service levels
Maintain a working knowledge of legislation that may affect compensation, benefits, and/or polices and ensures compliance with all legal requirements of various employee benefit and compensation programs (example: LTIP, sharing programs); oversees the preparation and filing of required legal reports and documents; advises Corporate C&B on local legislation evolution
Maintain and support the ongoing operations for internal compensation and benefits committees, councils, etc. required for program decision making and regulatory compliance
Be the expert for compensation and benefit programs and approaches for International HR, including providing guidelines for special payments (e.g. tax gross-up, allowances)
Recommend and initiate new benefit programs and projects to continuously improve service levels, efficiency, costs and quality consistent with Alstom global strategies
Direct all communications & training associated with benefits plans and compensation programs, in concert with local communication strategies, to: provide consistent employee understanding and appreciation of programs and policies; ensure appropriate use of standard approaches to job levels, recognition programs, etc.; and deploy standardized compensation & benefit policies, tools, etc
Direct all communications and training associated with cross-border movement to ensure compliance with standards and compliance with all immigration laws
Manage the country job evaluation process including responsibility for cross country consistency checks, initial proposal for positions at Cluster level being considered for C3 and C4, and validation of positions below C2
Lead the policy process for severance / restructuring policies / programs obtaining Corporate approvals where required
Education: Minimum Bachelors’ degree required; Masters’ degree (law, economics,…) and/or certification in compensation and/or benefits design preferred

108

Senior Benefits Manager Resume Examples & Samples

8+ years of global benefits program management experience
Demonstrated bias for action with strengths in problem solving, issue-resolution, ability to work in an ambiguous and deadline-driven work environment, attention to detail and ability to multi-task
Excellent project management skills with a proven ability to design workable solutions, manage multiple initiatives simultaneously, prioritize workloads, meet deadlines and drive projects to successful implementation
Strong analytical and data gathering skills (including Excel and database analysis)
Experience influencing executives, in partnership with cross functional business leaders, to gain approvals on proposals and recommendations
Experience with acquisition integration and new country expansions

109

Asia Pacific Payroll & Benefits Manager Resume Examples & Samples

Lead Payroll & Benefits Services Delivery Model Deployment in the Region
Participate in AP regional HR Services strategy development and responsible for strategy deployment in Payroll & Benefits Admin services team, and ensure the timely implementation with high quality and efficiency
Gain and maintain the commitment to biz via responsible service delivery
Standardize & optimize in-scope HR processes, enhance related system processing capability upon policy integration to enable payroll & benefits services delivery with higher effectiveness, efficiency, financial productivity and compliance governance
Lead Regional Payroll Transformation with Payroll Services Expansion to cover remained non-China countries in Asia Pacific via strong change & program management
Lead upstream vendor management to engage relevant partnership support on overall payroll & benefits delivery quality, issue resolution and change implementation
Ensure Compliance Alignment
To be the expertise of Payroll & Benefits Compliance Governance Standard or Guideline
Ensure high compliance level of delivered services to fully align with both internal and external requirements
Drive Customer Value
Play a critical role to deploy global customer value strategy at regional level and ensure the full implementation in responsible services areas
Design and implement annual CSI survey for responsible service areas, lead team to develop continuous improvement action plan and follow up for completion
Lead and drive operational excellence/lean culture & behavior within payroll & benefits team, with solid OEDP plan build-up & implementation
Team Leading
Build a strong competitive team based on identified core/functional competency
Lead performance management and coach for payroll & benefits team members, ensure the proper training and tools availability to support on request capability build-up for high-quality result delivery
Drive team employee engagement, talent pipeline and org. succession plan build-up
Bachelor degree, HR, Finance and Accounting, Business Mgmt with 5-10 years of experience in payroll & other HR lead role
Pro-active work attitude and effective people leading capability/experience, able to set up and manage a customer focus/oriented HR services organization
Pay attention to details and accountability, with high sense of confidentiality
Familiar with China Labor Law, tax law, social security regulations and policies and related operation procedures
Strong leadership capability/potential – strategic thinking/act, biz acumen, project management, lean mindset/capability, talent & org. capability development, performance coaching, problem solving, influencing communication, etc

110

Payroll, Compensation & Benefits Manager Resume Examples & Samples

Act as subject matter expert to support the transition to a new Human Resources Information System (HRIS), including the implementation of a new payroll system
Lead a team responsible of payroll, benefits and compensation. The team will have full oversight on
Bachelor degree in a related field, or equivalent combination of education and experience
Seasoned professional with a minimum of 10 years’ experience in payroll, benefits and compensation, which includes at least 5 years in a management role and similar environment
Strong technical strengths in the areas of payroll and benefits
Experience in a multi-site setting in order to support a growing operation of 1200+ employees, across 200+ locations
Familiar with labor laws across Canada and with multi-provincial payroll processing and benefits administration
Intermediate proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
Canadian Payroll Association (CPA) designation, preferred
Excellent judgment and decision making skills
Able to multitask efficiently
Perfectly bilingual, both written and spoken (French and English)
Protect the confidentiality of information and records

111

Benefits Manager Resume Examples & Samples

Manage and execute benefit projects pertaining to program compliance and vendor engagements (such as carrier RFP’s and implementations, benefit plan changes and plan testing)
Oversee the communication and delivery of written and verbal information that will be sent to employees, former employees and Hitachi group companies regarding benefit programs, procedures, changes and government-mandated disclosures
Coordinate with the benefits team and external benefit providers to ensure the legal compliance of benefit programs
Coordinate activities related to the administration, implementation, communication and delivery of benefits and related services for all active and former/retired participants. These plans include health and welfare benefits (medical, dental, vision, life, disability, wellness, and flexible spending accounts), retirement benefits (401(k), deferred compensation) and related programs
Mediate between benefit providers and employees/Hitachi group companies (ex. by assisting in handling escalated employee benefit issues)
Maintain knowledge of benefit program trends and prevailing practices among similar organizations, including other Hitachi group companies
Manage and/or participate in the annual health and welfare open enrollment process
Bachelor’s degree is required, preferably in HR, Business or Finance
Minimum of 15 years benefits administration experience in a multi-benefit program environment including Health and Welfare benefits, Retirement benefits and related benefit programs is required
Minimum of 5 years benefit management experience is required
Minimum of 3 years supervisory and/or people management experience is required
CEBS or other Benefits/HR Certifications are preferred
Deferred comp experience is a plus
Must possess working knowledge and hands on experience with statutory benefit requirements
Knowledge of benefits administration, including ERISA, Section 125 regulations, COBRA, FMLA, HIPAA, IRS, FLSA regulations, Health Care Reform and any other benefit program legal requirements
Strong PC skills including MS Office Word, Excel, PowerPoint, Outlook and previous HRIS experience
An understanding of databases/tables and the ability to efficiently transfer/upload small and large quantities of data between different internal and external tools
Knowledge of and exposure to the SAP HR Module and ADP payroll systems is preferred
A background in basic accounting/data management and excellent analytical skills are required in order to reconcile, calculate and process numerical data and information with the purpose of performing, verifying, and auditing benefit analyses/calculations and to oversee issue resolution
Experience in managing the implementation of benefit programs/carriers/vendors, as well as benefit vendor management experience
Experience in the development of benefit communications
Strong verbal, written, listening and presentation skills
Project management skills and experience, as well as strong organizational skills
Ability to work with and communicate with all levels of employees and external benefit providers
Excellent attention to detail, and ability to maintain confidential information
Ability to travel approximately 5 – 10%

112

Health & Welfare Benefits Manager Resume Examples & Samples

Evaluates and analyzes current programs to ensure that all plans remain market competitive and cost effective
Manages and coordinates implementation of either new program or plan design changes to current programs
Assists in the employee contribution and plan design strategy for health & welfare plans
Serves as functional expert to management in support of H&W plan design; present recommendations for changes and enhancements to benefit offerings
Manages the Wellness Program initiative and ensures coordination with H&W benefit programs
Manages relationship with external vendors, participates in vendor selection, implementation
Ensure compliance with Sarbane-Oxley as it relates to H&W plans
Develop, review and coordinate all H&W benefit communications to employees and/or retirees, including Summary Plan Descriptions
Leads and manages the H&W staff to administer or implement critical vision-aligned organization-wide initiatives such as new medical plan design, wellness initiatives, and benefits open enrollment
Fosters and maintains positive relationships with HRIS, IT, HR, Finance and other business partners
Acts as business system consultant and advisor to the organization in redesigning and rolling-out Benefits processes to streamline and enhance workflow and increase employee appreciation of the Benefits package
Works with staff to ensure there is appropriate processes and communication with clients, IT staff and vendors in diagnosing and resolving any system issues or problems and questions
Plans, schedules, assigns work and supervises the H&W staff engaged in Benefits implementation, problem solving, analysis and administrative support
Maintains knowledge of current federal and state legislation. Ensures compliance of all employee benefit plans
Bachelor's degree in business administration, human resources or related field
7+ years of Benefits management experience, with at least 3 years management experience
Strong understanding of employee benefit plan provisions and procedures and knowledge of federal laws pertaining to employee benefit plans, FMLA, COBRA, and HIPAA
General knowledge of HR functions, programs and operations
Ability to communicate with technical and non-technical users
Strong analytical skills. Must possess strong financial management experience in costing, pricing and accounting for benefit program expenses
Ability to handle confidential matters with discretion and good judgment
Well organized and self-directed
Experience in MS Project Management, MS Word, MS Access, MS Excel, PowerPoint and Visio

113

Benefits Manager Resume Examples & Samples

Monitors competitive trends in benefits and evaluates alternatives and costs
Develops and implements programs to monitor and reduce costs
Oversees process necessary for enrolling eligible associates in Company-sponsored Health & Welfare plans
Establishes and manages the toll-free employee call in option for general questions
Ensures that H&W plans are administered in a consistent and timely manner as prescribed in the plan documents and are processed according to governing law and Company policy
Dedicates necessary resources to ensure prompt payment of benefits to, and proper collection of contributions from, eligible associates
Manages the Billing and Collection Process for missed premiums, Cobra participants, or FSA participants as assigned and properly accounts for all funds processed
Ensures compliance with ERISA requirements and regulations for Company-sponsored Health & Welfare plans
Provides input and updates information to employee benefit communications including Summary Plan Descriptions, Plan Documents, forms, etc., for the Company’s Health & Welfare plans
Defines technical and system requirements, including applications, by working closely with HRIS to ensure processing expediency and accuracy are met
Reviews and evaluates contracts provided by vendors to ensure that all requirements of the Company are appropriately addressed
Monitors and evaluates services received to ensure adherence to contracts
Ensures clear communication to all benefit eligible associates; educating and advising human resources, personnel, labor relations, and members of the total rewards staff in regard to plan provision and policies in an efficient and timely manner
Manages assigned staff to ensure their success and maximize work output and job satisfaction by ensuring the staff is trained, work is monitored, performance evaluations are completed, corrective action is taken as required, and staff is compensated, promoted and terminated according to company policies and programs
Maintains channels of upward communications and encourages the expressions of new ideas, suggestions and complaints
Understands the organization’s needs, can design and communicate cost effective programs, and assure their efficient delivery
Handles the most complex benefits matters or projects
Works as a key communicator on benefit policies and practices
Provides benefits guidance to management

114

Global Benefits Manager Resume Examples & Samples

To manage and coordinate on an ongoing basis the operation of the international benefit arrangements within the Benefits strategy, policy and framework, which this position will help to establish
Research pension/retirement and benefit related external factors with the potential to have an adverse impact on the Group or which provide the opportunity for realizing competitive advantage. Monitor changes to and ensure compliance with local pensions/retirement and other benefits legislation
Support in due diligence and benefits-related activities associated with acquisitions/disposals
Support new ventures through development of appropriate benefit programs
Assist with global mobility requests, identifying implications and establishing appropriate benefits/pensions
Develop and maximize the benefit to Clarivate Analytics from the use of multi-national employee benefit insurance pools, which will need to be established and set up with providers
Provide technical advisory and implementation resource to local HR/Finance throughout review and change projects in lieu of local in-house technical expertise/resource
Respond to or manage ad-hoc employee benefit queries from local HR and the Businesses and provide solutions that align with the benefits policy and governance framework
Facilitate or manage benefit change projects which could include the design, communication and implementation of new or existing benefit plans
Assist in the preparation of the annual report and accounts disclosures and individual director disclosures
Work closely with brokers globally in conducting benchmark analysis to identify trends in industry and with competitors to provide locally competitive benefits programs
Partner with Finance and broker partners to reconcile benefit billing and ensure accurate and timely payment of vendors and carriers. Track benefits spend, analyze trends, and ensure proper inputs for annual budgeting process
Administers and maintains an effective wellness strategy for the company through programs and initiatives intended to benefit the health and well-being of employees
Manage third-party vendor relationships to ensure efficient and effective administration of all benefit plans. Continually evaluate internal and external administrative processes
Technical international pensions, retirement & benefits experience
Professional qualification i.e. APMI, CBP, CCP, CEBS or equivalent preferred
6+ years progressive experience in global benefits
Experience managing vendor/broker relationships
Experience creating and driving a thriving wellness program
Self-starter with the ability to work on their own and as a wider virtual team
Ability to build and maintain working relationship with global HR contacts
Demonstrated ability to think critically, analyze, listen, clarify, solve problems and work independently
Strong organizational and project management skills with the ability to manage multiple projects simultaneously
Proficiency in Excel and PowerPoint

115

Benefits Manager Resume Examples & Samples

Manage, oversee and have accountability for day to day benefit plan activities including vendor management and plan compliance for all Health and Welfare and Retirement programs
Assist the Puerto Rico HR department with any benefit needs that they may have
Complete all activities to ensure plans are compliant with ERISA, DOL & state reporting requirements, including non-discrimination testing, claim submissions, 5500 reporting/filing, Summary Annual Reports, etc
Assist in the creation of a benefit program communication plan
Identify opportunities for streamlining processes
Research participant / data questions
Participate in all discussions with health care consultants on matters regarding plan design
Recognize opportunities to engage the advice and counsel of ERISA support when necessary
7-10 years of relevant work experience
Working knowledge of Health and Welfare plans. Familiarity with defined benefit pension plans & defined contribution/401(k) plans
Working knowledge of integration files
Excellent ability to effectively communicate both written & verbally with strong client focus
Ability to organize, set priorities, be self-motivated, and learn independently
Ability to complete multiple projects within established deadlines and work well under pressure
Ability to successfully work in a team environment
Professional and responsible approach to work, clients, and other associates

116

Benefits Manager Resume Examples & Samples

Oversees all benefit and savings plan administration. Manages the development and implementation of processes, systems and controls to support effective administration
Sets goals for the Benefits Team, developing organizational capability, and modelling how we work together
Lead and implement process changes to Starbucks benefit plans, while enhancing the employee experience
Manages relationships with third party vendors, including plan administrators, consultants, and insurers. Reviews contracts, negotiates, and leads price discussions. Ensures effective and timely customer service and accurate and cost-effective administration. Measures vendor performance and audits results
Leads the development and maintenance of monthly and annual benefits accrual budget. Represents department in discussions with finance, accounting, and with senior management as needed
Serves as a lead for special benefits projects, including open enrollment, system changes, and communications to internal and external partners
Monitors changing legislation and competitive landscape that impacts benefit offerings and operations. Develops and participates in planning long-term strategies and plans to increase partner engagement, and improve efficiency

117

Benefits Manager, Time Away Benefits Resume Examples & Samples

Strategically influence time off programs including Paid Time Off, Sick Time, Bereavement, Parental, Recharge Sabbatical and Military in partnership with our Life@ Benefits Manager, Time Away
Strategically influence insured based programs including Life insurance, Short & Long-term disability, and Workers’ Compensation programs
Manage complex questions regarding escalations requiring interpretation of plan designs, contracts and provide strategic guidance around compliance efforts to ensure audits of data, processes and policies are being managed effectively and data quality is improved
Manage on-going market surveys, customer focus groups, and benchmarking analysis
Design/Create Time Away and insurance program solutions focusing on: Is it solving the customer need? Is it scalable? How does it maximize productivity and engagement? What is the impact to the business? Does it represent an innovative solution to a tough challenge? Is the marketing and distribution creating impact? Does it have success measures?
Build and launch absence management training to HR Business Partners regarding leave programs, including disability laws and best practices
Assemble and build strong partnerships cross functionally
Significantly influence new and existing design improvements with strategic vendor relationships and internal shared services operational team
Develop and analyze key performance metrics and make recommendations to enhance, maintain, or eliminate programs based on this data
Develop communication and market new programs
10+ years’ experience in benefits and/or HR operations with focus on Absence and Insured benefits
Analytical and problem solving skills and ability to effectively use data to drive recommendations
Ability to impact and influence others at all levels in the organization and maintain effective relationships with external partners
Project management and process improvement experience
Ability to work independently and lead multiple projects simultaneously involving various groups / locations / vendors
Strategic benefits vendor management experience

118

Benefits Manager, Financial Benefits Resume Examples & Samples

Lead U.S. financial benefit programs, including the Facebook 401(k) plan
Oversee compliance efforts to ensure audits of data, processes and policies are being managed effectively and data quality is improved
Lead on-going market surveys, customer focus groups, and benchmarking analysis
Design/Create financial program solutions focusing on: Is it solving the customer need? Is it scalable? How does it maximize productivity and engagement? Does it represent an innovative solution to a tough challenge? Is the marketing and distribution creating impact? Does it have success measures?
Teach and role model functional skills to internal stakeholders, including HR Shared Service team
Manage complex employee escalations requiring interpretation of plan designs, contracts and ERISA
Assemble and build strong partnerships cross functionally
Create new and significantly influence existing design improvements with strategic vendor relationships and internal shared services operational team
Develop and analyze key performance metrics and make recommendations to enhance, maintain, or eliminate programs based on this on data. Leverage external consultants and partners as well as internal stakeholders
10+ years’ experience in benefits and/or HR operations with focus on financial benefits
Analytical and problem solving skills with the ability to effectively use data to drive recommendations
Ability to impact and influence others at all levels in the organization and maintain effective relationships with external partners
Project leadership and process improvement background
Demonstrated ability to work independently and lead multiple projects simultaneously involving various groups / locations / vendors
Organizational skills & detail oriented
Strategic benefits vendor management experience

119

Global Benefits Manager Resume Examples & Samples

Design, implement and administer our various employee benefit programs, including, health, life, and disability insurance, retirement programs, among others
Lead a detailed review of BuzzFeed’s benefit plans for 10 non-U.S. locations across Europe, Latin America and Asia (covering approximately 200+ employees). In partnership with our benefits broker, leverage pooling opportunities and provider relationships to optimize our international benefit plans cost and performance
Ensure compliance with all federal and international legal and disclosure requirements such as COBRA, HIPAA, and IRS (Section 125) Flexible Spending Account Programs and prepare and file required legal reports. Maintain benefit plan documentation including plan documents and policies
Select and manage ongoing relationships with external consultants and suppliers (for example; benefits consultants, brokers and trustees)
Work closely with consultants/brokers globally to conduct benchmark analysis to identify trends in industry and competitors to provide competitive and cutting edge benefits on a global basis
Design and implement communication programs to enhance value of benefit programs and increase employee understanding
Partner with key internal stakeholders such as HRBPs, People Operations, Internal Communications, Legal, Finance, Tax, Payroll and various Committees to ensure efficient plan administration and excellent customer service to employees
Minimum of Bachelor's degree and 6+ years of progressive experience in the HR function with a minimum of 4 years of benefits experience. Both US and non-US benefits experience is required
Benefits experience in organizations known for innovative and competitive benefits
Advanced knowledge of Health & Welfare, 401(k), STD/LTD/FMLA and global wellness plans
Certified Benefits Professional (CBP) certification preferred
Demonstrated ability to be consultative and pragmatic in program development and evaluation
Proven track record in directing staff/consultants and negotiating contracts/agreements
Excellent presentation skills and experience presenting to senior leadership teams
Exceptional business insight and strategic orientation
Intellectual curiosity and ability to handle high levels of ambiguity
Ability to work in a fast-paced, high growth, rapidly changing, fun environment
High degree of personal integrity

120

Benefits Manager Resume Examples & Samples

Model benefit cost implications, identify trends, and make recommendations for senior management
Monitor the effectiveness of existing benefit policies, guidelines and procedures to recommend revisions to programs consistent with benefit trends and business objectives
Coordinate implementation of new/updated procedures, policies, and processes, and provide guidance to internal and external business partners
Design appropriate metrics and monitor effectiveness of benefit policies, guidelines and procedures
Support the design, development, management, and analysis of benefit plans, policies and processes to support the organization’s business strategy
Manage the annual open enrollment process, market plans and programs as necessary and manage benefit implementation processes as required
Manage and maintain any applicable systems include the company’s HRIS, Benefit and ACA Management systems
Keep apprised of benefit laws and regulations and market practices
Manage and develop talent within the Benefits and HR organization

121

Compensation & Benefits Manager, North Africa Resume Examples & Samples

Management of salary planning and incentive planning processes
Oversight of rewards and recognition programs and tools
Creation and execution of policies and procedures related to pay practices, benefits recommendations
Ensuring GE policies and practices are aligned and competitive with the external market
Ensuring compliance with all GE company policies and statutory regulations
Partnership with HR and management with local service providers
Engaging in activities of the wider GE C&B community by providing insights and inputs as appropriate
Leading C&B activities in support of acquisition and divestiture activity, integration planning and implementation
Support strategic initiatives and partnering with other functions to ensure service and solutions excellence
Extensive C&B leadership
Relevant oversight experience in compensation practices as an operations/functional leader in North Africa
Impact with proven ability to develop strategy and drive change in an effective and participative manner
Strong influencing and problem solving skills and ability to deal with uncertainty and change
Ability to build effective partnerships and foster a collaborative operating environment
Understanding laws and regulations related to local compensation and benefits
Strong technical capabilities including use of excel and power point

122

Benefits Manager Resume Examples & Samples

Manage the administration of the firm’s medical, dental, vision insurance, life and accident insurance, disability and leave programs, as well as the retirement plans. Serve as subject matter expert in all areas
Manage the firm’s Wellness Program to include the development of program strategy, communication and measurement of program effectiveness. Plan and execute annual Health Fair in multiple locations
Lead all governmental filing for the firm’s Health and Welfare and Retirement Plans to include Form 5500 preparation, PBGC premium filings, and distribution of all required annual notices
Lead all retirement plan administrative processes to include preparation and response to all data requests related to the actuarial valuation, financial audit and non-discrimination testing processes. Review quarterly profit-sharing calculations and annual Cash Balance Plan in-service distribution processes. Oversee the loan application and repayment process. Manage partner retirement plan contribution process
Supervision and maintenance of all benefits-related information in the HRMS. Active involvement in the design and administration of benefits-related information in the HRMS and payroll systems
Review all monthly invoices to ensure accuracy and completeness
Participate in the Annual Benefits Renewal and Open Enrollment planning and execution to include the preparation of management reports, development of the communication strategy and management of the enrollment process to ensure accurate and timely submission of data to all carriers
Interface with all levels of insurance carriers, brokers and consultants to resolve problems, assist with the implementation of new programs, and handle contractual issues
Interface and communicate with all levels of C&B personnel on all aspects of benefit issues including but not limited to questions, concerns, education, processing, and general knowledge. Serve as subject matter expert on all plans
Prepare data for submission in all appropriate benefits surveys
Conduct partner benefits orientation

123

Corporate Benefits Manager Resume Examples & Samples

At least 10-12 years of experience with all types benefit plans
Bachelor’s degree or related work experience (4 years benefits experience dealing with compliance and communications) required
Experience with all benefit plans administration (defined benefit, defined contribution, health and welfare plans and voluntary benefits)
Extensive knowledge of benefit plan regulations, ERISA, HIPAA, IRS, DOL, SOX, PPACA, social security and tax laws
Attention to detail, strong organizational skills, ability to multi-task in a fast-paced environment
Excellent written and verbal communications, ability to work with different departments and third-party resources to achieve mutual goals
Ability to provide strategic recommendations to improve overall efficiency of department and benefit programs
Ability to use best practice and knowledge or internal and/or external business issues to improve products or services
A wide degree of creativity, analytic and strategic thinking is expected
Ability to work independently with minimal guidance
CEBS or CBP desirable

124

Employee Benefits Manager Resume Examples & Samples

Operationalizes benefit strategy with insurance carriers, third-party administrators, record-keepers, and benefit administration system personnel
Serves as point of contact for benefit related questions and matters of program interpretation
Supports benefit program maintenance from enrollment to termination by processing eligibility data, reconciling payroll deduction, and by preparing necessary reports as requested i.e. weekly, monthly, or annually
Evaluates and recommends revisions to internal business processes to reduce costs and increase efficiency
Partners with third party benefit insurers and vendors to expedite the processing of employee and dependent eligibility data, claim payment, and customer service
Operationalizes the Benefit communication campaigns through websites, publications, and webinars
Maintains working knowledge of PPACA, ERISA, FMLA, COBRA, and Internal Revenue Code within the privacy considerations of HIPAA and impact of state and local law
Conducts research, manages projects and creates internal communications, as assigned
Additional related responsibilities as assigned
Associates degree and minimum of 2 years of experience with managing employee benefit programs. Bachelor’s preferred
Experience supporting high-volume customer service operations in a growing, retail-based, multi-site entity that provides management services to professional practices and urgent care centers
Analytical with strong attention to detail
Computer proficiency; MS Office Suite but specifically with intermediate Excel skills
Empathetic, confident, outgoing personality
Ability to multi-task and remain flexible, changing pace when workflow demands
Exhibits teamwork and a collaborative work ethic with colleagues and vendor-partners
Demonstrates a willingness to learn new processes and programs as the job and company evolve,
Must work independently and handle multiple tasks concurrently
Maintains strict confidentiality and employee privacy

125

Benefits Manager Resume Examples & Samples

This role will work to understand and help deliver the benefit agenda, ensuring new and existing benefit plans are compliant with both the company policy and local regulations.
Support the global strategy to attract and retain talent for Centrica by managing, maintaining and effectively communicating the retirement programs 
Manage retirement programs consistent with the global strategy to develop a cost effective and cohesive program to improve the retirement and financial wellbeing proposition 
Develop, implement and manage a holistic financial wellbeing program that provides tools and resources to educate employees on financial matters 
Select and manage quality partnering organizations to effectively and efficiently deliver services supporting the retirement and financial wellbeing programs (I.e. investment advisors, record-keepers, consultants, etc.)
Cultivate effective working relationships with program vendors and act as primary contact on plan activities and issues 
Secure the plan’s compliance position by ensuring the timely processing of annual filings (I.e. Form 5500, Form 7, Financial Statements etc.) 
Prepare and provide data and reports for external annual plan audits 
Attend quarterly Operations Sub-Committee and Investments Sub-Committee meetings 
Make recommendations on projects to improve efficiencies, reduce cycle time and minimize error rates
Assist in developing communications to promote and educate employees on benefit and wellbeing programs
Coordinate annual wellbeing fairs and sessions by partnering with HR and benefit program vendors 
Project lead on annual NQ plan enrollment and RRSP bonus enrollment 
Provide support to global projects and M&A activity 
Respond to employee enquiries regarding the benefits and wellbeing programs

126

Benefits Manager Resume Examples & Samples

Benefit plans and programs
HR policy and administrative execution
HR shared services delivery through the HR Solution Center
Minimum of 8-10 years of progressive human resources experience with advanced expertise in benefits, benefit program management, and vendor relations
Specific experience with HR policy administration, process improvement, and/or HR service delivery
Previous experience leading a service-center or customer-facing function strongly preferred
Experience leveraging technology within HR to drive efficiencies and effectiveness; Peoplesoft experience preferred
Demonstrated success leading multi-disciplined work teams to respond to business needs and demonstrated excellence in the field of human resources management
Proven leadership capability: ability to get results in a matrixed environment with a mix of direct and indirect team members
Ability to provide strategic vision and direction to a team; proven ability to continuously generate new ideas and strategies
Strong project management skills with experience in organizing, planning and executing medium-scale projects from the envisioning stage through to implementation
Strong team work and interpersonal skills, with an ability to build collaborative and productive relationships with leaders
Systems thinker with a strong technical aptitude and understanding of Solution Center analytics
Advanced understanding of HR practices and compliance requirements related to benefits, record-keeping, and HR administration
Change agent: acts as a catalyst for change. Removes roadblocks to create alignment between business goals and behaviors that drive performance
Talent mindset. Understands the importance of proactively building the future capabilities of the HR Solution Center
Strong written/verbal communication skills, effective presentation and facilitation abilities
Extremely customer-focused, pragmatic about finding solutions, and committed to delivering excellence in service
Is subject to inside environmental conditions

127

Compensation & Benefits Manager Resume Examples & Samples

Analyze appropriate industry/market data on compensation and benefits and participate in the development and maintenance of the salary structure and benefits programs; the incumbent will lead/participate in job analysis/evaluation as needed
Coordinate the data compilation and quality checking of total compensation data (i.e., salary increases ,variable pay, and incentives) during the compensation review cycles
Prepare compensation and benefits analyses and reports as needed
Oversee the entire payroll process to include timekeeping and leave reports, overtime reports, premium pay calculations, mandatory contributions/deductions and other salary deductions, allowances and other income, payroll register generation, and payslip generation
Oversee the coordination with the Finance Team in the release of salaries and the payment of remittances to the various government institutions (SSS, Philhealth, HDMF, BIR)
Ensure complete, timely and accurate processing of annual income taxes; Coordinate with Finance in ensuring compliance to tax requirements for expatriate employees
Coordinate with HR-headquarters in the review of monthly variance reports in order to account for all discrepancies between HRIS plans and actual payroll data
Oversee the development and implementation of benefits programs to support health ,well-being, and welfare of employees
Ensure complete, accurate and timely processing of group life, group accident and group health insurance coverage, enrolments and availments
Oversee the provision of clinic services
Ensure compliance to labor laws and government mandates related to wages and benefits

128

Compensation & Benefits Manager Resume Examples & Samples

Oversee the compensation function including the annual merit, equity, and promotions process, bonus planning, salary structure revisions, and other related activities. Complete job evaluations, market reviews, and classifications analysis for competitiveness and to ensure regulatory and legal compliance
Manage the benefits programs including the annual health insurance renewal, workers’ compensation renewal, and broker bid. Ensure regulatory and legal compliance for all filings and required notices. Responsible for the administration and fiduciary committee oversight of the 401(k) retirement plan. Lead the company’s health and wellness program
Oversee HRIS data integrity, systems maintenance, and process improvements. Lead the systems administration for HR programs, including compensation, performance management, and other modules
Provide leadership and direction to staff regarding the day to day responsibilities of the function. Conduct performance evaluations, coaching, and feedback as required
Compile the department budget and provide quarterly updates to Finance. Designated owner of the HR Business Continuity Plan. Assist with special projects, KMC requests, and miscellaneous duties as needed by management in a timely manner
Minimum 7-10 years’ experience in the human resource
5+ years' experience specializing in compensation and benefits
HRIS experience required
Experience in systems such as SAP and SuccessFactors preferred
Exceptional skills with Excel and PowerPoint required in order to produce various proposals
Ability to interface and communicate effectively in a clear and concise manner to all levels of team members, management, vendors, etc
Ability to manage multiple projects in a fast paced organization

129

Senior Benefits Manager Resume Examples & Samples

Develop, articulate, and execute data driven recommendations for ongoing and new benefits initiatives
Conduct research and interpret benefits plan data for both new and existing countries to determine market appropriateness, cost efficiency, compliance objectives are being met to support the business
Manage ongoing U.S. health and retirement benefits administration in a team environment including planning and execution of U.S. health and insurance benefits annual open enrollment, plan renewals, program changes, delivery of enrollment system requirements, 401(k) retirement plan administration, leave of absence administration, vendor contract management, and compliance requirements to ensure the offering and delivery efficiently meets the needs of the organization
Support global benefits communications including ability to plan, develop, edit, and coordinate dissemination of internal communications to employees, HR partners, and business leadership. Provide communications support related to implementation of new policies program and tools
Work collaboratively with global Human Resources, Payroll, Legal, Public Relations, HRIS, Facilities, Finance, Procurement, external benefits consultants, and other key stakeholders across Expedia; works flexibly across time zones as appropriate to fulfill business objectives
Manage ongoing third party relationships including benefit administrators, carriers, and consultants
Interpret and advise HR team on benefit changes that impact coverage and business. Provide training and guidance to HR as required and ensure consistent and accurate benefit information is maintained
Oversee benefit inquiries including employee, HR, and senior management support; effectively address escalations and communicate issues and trends to senior management as appropriate
Ensure benefits programs and administration are in compliance with applicable laws
Bachelor’s degree in related field or equivalent experience and certification
5+ years benefits design and administration experience in a fast-paced, changing and high growth environment
Keen understanding of and relevant experience in US and international benefits design and administration. Current with new benefit developments and industry trends
Demonstrated proficiency in effectively managing and balancing high volume of work and variety of tasks, and ability to prioritize urgent issues effectively
Strong vendor management skills; demonstrated experience managing contracts and collaboration with Procurement and Legal departments
Strong experience in an automated benefits environment and experience with implementation and maintenance of benefits administration technology and tools desired
Experience with Workday or other in-house HRIS system preferred
Demonstrates a strong sense of cultural awareness, and flexibility to work across time zones
A diplomatic, relationship builder with strong professional presence and demonstrated ability to both collaborate and influence others
Detailed oriented and proficient in conducting research and gathering source material from project partners, technical experts and team members and to leverage content from multiple sources
Excellent oral and written communication skills. Effectives communicates on a variety of topics with speed, accuracy, efficiency, a commitment to quality and discretion with confidential information. Ability to understand and express complex subjects as clear, concise ideas and share them through audience appropriate collateral
Possess exceptional project management skills with ability to manage multiple projects from conception to completion, exhibit keen attention to logistics and detail, prioritize assignments effectively and able to shift priorities quickly as needed, work within tight timelines, meet deadlines, and have excellent follow through
Skilled at balancing being a strong team player with ability to work independently in fast paced environment. Able to work in matrixed team environment, in both individual contributor and team lead roles
Embodies a sense of humor, positive attitude, innate curiosity, and willingness to continuously learn
Excellent Microsoft application skills (Word, PowerPoint, Excel, Outlook, Sharepoint)

130

Benefits Manager Resume Examples & Samples

Administer various health and welfare benefits programs, which include: medical, dental, vision, disability, life insurance, HSA/FSA accounts, and 401k
Serve as primary liaison for employee questions
Work with benefit vendors to quickly resolve issues
Assure accuracy/reconciliation of premium invoices and coordinating payments through Accounting
Maintain and update benefits information on company intranet and within enrollment system (ADP)
Process Life Event changes in the ADP Health and Welfare system
Lead benefits presentation during New Hire Orientation
Monitor online benefit enrollments and changes, auditing as necessary
Participate in annual renewal process and strategy
Assist with the Open Enrollment process including development of materials, communications and system testing
Assist with annual reporting and audits including annual plan audit and Form 5500 filing
Coordinate wellness initiatives including flu shots and educational sessions
Develop and oversee communication of benefits and educational opportunities throughout the year
Participate in weekly phone calls with insurance brokers
Generate ad hoc reports as needed
Troubleshoot and resolve data feed issues from SAP to ADP
Participate in ongoing integration projects and data synchronization efforts
Partner with SAP Analytics and Payroll Teams on employee master data issues
Participates in other HR Activities, Projects and Initiatives as needed
Knowledge and experience with administering various health and welfare benefits programs
Strong knowledge of Federal and State regulatory requirements on with benefits
Advanced proficiency with MS Office (Word, Excel, Power Point, and Outlook) required
SAP HR and ADP system experience preferred
Customer focused approach to build positive relationships at all levels of the organization
Proven high attention to detail and data entry integrity
Ability to multi-task and work on multiple projects simultaneously
Confident and mature disposition
Punctuality and dependability
4-year degree in information systems (technology), human resources or business management with a strong information technology skill set preferred
Minimum of 4 years of benefits administration experience

131

Benefits Manager Resume Examples & Samples

Participate in the Annual Benefits Renewal and Open Enrollment planning and execution including the preparation of management reports, development of the communication strategy and management of the enrollment process including preparation and distribution of insurance and other benefit descriptive and enrollment materials to ensure accurate and timely submission of data to all carriers
Administer and maintain all employee data transactions, benefit elections, data integrity Manage and distribute all required annual notifications and Benefits/HRIS reporting requirements
Conduct the Benefits segment of New Employee Orientation

132

Benefits Manager Resume Examples & Samples

Partnering closely with the business to support the organization's strategic objectives
Developing and managing health and welfare benefit plans for active employees and retirees in North America ensuring fit with both the total reward philosophies and business requirements while taking into account market practice and legislative requirements
Maintaining up-to-date knowledge of legislation to ensure employee benefit plans are legally compliant
Sharing innovative thinking to create solutions or new designs that support organizational business needs. Keep updated with HR trends in the industry
Overseeing the design and administration of all health and welfare benefits programs
Overseeing communication, education and training to employees/retirees regarding employee benefits
Managing all aspects of annual open enrollment development and management
Analyzing and forecasting cost trends, manage budget for benefit programs
Creating and building successful relationships with internal customers, e.g., Finance, Operations, Legal, and IT, and external customers, e.g., benefit providers, brokers, consultants and external counsel
Partnering closely with HR Business Partners and other HR groups to build on the current platform of benefits
Scaling administration of benefits through process improvement and innovative, technology-intensive solutions that fit our culture
Providing recommendations to management for union negotiations; determine possible effect of changes on employee satisfaction, administration and cost of benefits
Providing labor relations support, including possible direct participation in union negotiations
Leading, directing, evaluating and developing a team of benefits professionals to ensure that the organization's benefit strategy is implemented and administered effectively
Bachelor’s degree in human resource, business, or related area, or equivalent work experience
8+ years of benefits design experience
Knowledge, understanding, and application of laws
Strong project execution, planning and organizing skills
Demonstrated sensitivity in handling confidential issues and information

133

Benefits Manager Resume Examples & Samples

Lead the annual assessment and re-design of our benefits/perquisite programs and implement any desired changes
Select, collaborate with and challenge external suppliers, such as in the provision of benchmarking information or brokerage services
Provide proactive and expert analysis on the health of our total rewards programs with insightful visualization and modeling of data that helps make clear where we can improve and what our risks are
Stay current on new/innovative practices and trends in employee benefits and wellness, specifically in the high tech industry
Ensure company compliance with federal, state, and local laws, including required notice distribution, non-discrimination testing, audits of benefits plans & deductions, HCSO compliance, and ensuring reporting requirements are met timely
Seek out and better understand the total rewards needs globally. Build your business acumen
Be an awesome teammate and business partner across all levels. Build good relationships. Be self aware and resolve conflict deftly/proactively. Build trust by seeking others inputs and keeping key stakeholders informed
Bachelor’s degree in HR, Business Administration or related field
8+ years of benefits experience
Strong desire to create innovative, compelling programs in a fast-paced environment
Ability to influence team members at all levels on key benefits topics
Effective interpersonal skills, including written and verbal communication skills
Creative thinking, problem solving
Ability to handle highly sensitive data with confidentiality
Strong data analytical skills with the ability to translate data trends into key insights and recommendations

134

Global Benefits Manager Resume Examples & Samples

Manage and Lead Newpark’s “Total Benefits Vision”
Partners with 3rd parties to manage global benefits
Recommends new and/or improved employee benefit plans and cost-saving measures
Ensures compliance with all legal requirements of all employee benefit plans including but not limited to maintaining Protected Health Information (PHI)
Responsible for filing all benefit related governmental reports
Responsible for supervision and selection of benefits consultants, brokers, trustees, and outside benefit plan legal counsel
Advises on maintenance of databases for the employee benefits function and assists in the management of vendor provided systems
Develops recommendations and/or compiling research and analysis for plan changes. Develops Plan communication materials
Develops, generates, maintains and monitors reports, files and other records/data. The position is responsible for managing annual enrollment
Develops and provides training for new and existing benefit programs and procedures during the open enrollment process. Prepares reports related to usage, costs and administration
May consult with or advise employees on plan interpretation, amount of eligibility for certain benefits or to explain plan provisions
Manages Wellness Program
12 years HR experience including supervisory experience

135

Benefits Manager Resume Examples & Samples

Manage activities related to the administration, implementation, communication and delivery of benefits and related services for all active and former participants. These plans include health and welfare benefits (medical, dental, vision, life, disability, wellness, and flexible spending accounts), retirement benefits (401(k), deferred compensation and Roth transactions) and related programs
Research, recommend and modify or implement employee benefits programs through vendor relationships. Maintain working relationship with benefits brokers and benefits carriers
Oversight of on-line benefit portal changes with vendor, including collaborating with Payroll Manager on any links and payroll data or changes
Create or modify policies as required in the operations of the benefit plans and functions
Assess effectiveness of programs in meeting overall strategic objectives
Manages the evaluation, planning, and administration of corporate benefit and retirement programs
Directs, oversees, and quality controls the development of benefits proposals, negotiation with insurance carriers and administration of contracts or other agreements involving employee benefits
Develop the evaluation of benefit programs through research and analysis of benefit trends for potential changes, and provide recommendation and implementation to enhance current programs
Long Term Incentive Plan Administrator facilitates enrollment and communication to eligible employees, monitors participant’s balances and makes necessary entries
Maintain knowledge of benefit program trends and prevailing practices among similar organizations
Informs, gives advice, and counsels Executive Group on trends and current development in the field of employee benefits
Leads in the development, implementation, and maintenance of policies, objectives, short and long-term planning; develops and implements projects and programs to assist in accomplishment of established goals
Ensure compliance with all Federal, State, City and contract requirements related to areas of responsibility
Ensure compliance with government requirements, i.e. ERISA, DOL, IRS, including the Patient Protection and Affordable Care Act of 2010
Submit timely IRS form 5500 for Cafeteria Plan and 401(k) Plan
Assists in production of 1095-C forms for ACA reporting utilizing vendor reports
Ensure proper COBRA administration through vendor relationship
Negotiate continuing insurance coverage for new acquisitions with TPA
Manage the annual health and welfare open enrollment process
Ensures annual discrimination testing for the FSA and HRA plans
Plan Administrator for 401(k) Plan, schedule investment committee meetings, facilitates annual plan audit and compiles financial statements
Prepare special reports by collecting, analyzing and summarizing information and trends
Develop and maintain internal reporting as requested by management
Tracks fiscal spending of all benefits plans and forecast annual benefit costs
Assist with all benefits related audits both internal and external
Train and develop all staff that handle benefit functions
Consistently works scheduled shift and ensures responsibilities are covered when absent
Attend all scheduled meetings and participates in group discussion
Active Listening – give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate
Critical Thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Reading Comprehension – Understanding written sentences and paragraphs in work related documents
Establishing and Maintaining Interpersonal Relationships — developing constructive and cooperative working relationships with others, and maintaining them over time
Bachelor’s degree in Human Recourses, Finance, or Business Administration
3+ years of work experience with employee benefits and management experience

136

Senior Benefits Manager Resume Examples & Samples

5 – 8 years of active employee health, welfare, and retirement plan design and administration, with clear progression of responsibility, leadership, and strategy
Prior people leadership experience
Direct involvement in managing Affordable Care Act compliance
Advanced proficiency of Excel, Word and Power Point required
Superior customer service and written/verbal communication
Project management, process documentation, and facilitation
Strong consultative background required to build credibility with HR team, stakeholders across the business, vendors, and external consultants
Highly organized, self-motivated and able to work independently, as well as manage the work of others
High sense of urgency; able to see the big picture while maintaining attention to detail and data accuracy
Energetic and enthusiastic; passionate about setting and enforcing high quality standards for self and team

137

Benefits Manager Resume Examples & Samples

Implement and administer the organization's benefit programs, processes and policies. This includes but is not limited to eligibility analysis and communication, cost forecasting, budgeting, and reporting as well as compliance management ensuring all policies and protocols are formally documented in accordance with federal and state regulations and department guidelines
Establish vendor relationships to maximize benefit offerings, services and value to ensure optimum performance from all external resources
Oversee invoice accuracy, reconciliations, and premium collections for vendor partner payments
Manage and analyze annual, quarterly, and monthly benefit cost and trends for all benefit programs
Ensure compliance with all regulatory needs including but not limited to ERISA, COBRA and ACA by staying up to date on regulatory changes
Manage all aspects of annual open enrollment of benefits including but not limited to Health, Dental, Vision, LTD, Life and Supplemental Life as well as 401k enrollments and communications throughout the year
Responsible for the successful completion of annual retirement plan audits and for compiling and reporting annual required filings with the IRS and DOL
Responsible for the creation, maintenance and control of all personally identifiable information or any other information protected by Confidentiality and Privacy Standards, in compliance with HIPAA
Monitors and evaluates all third-party vendors and service providers to ensure programs are financially sound and operating efficiently; reviews performance metrics on quarterly or annual basis; assist in the selection and implementation of vendor changes and/or plan design changes
Manage the creation, accuracy and timeliness of periodic benefit reporting and charge-out processes with internal finance and tax departments
Measure the outcomes of program improvements and plan changes identifying success and areas of plan cost deficiencies – recommending improvement when appropriate
Build and maintain effective relationships with internal partners including Finance and HR Business Partners
Oversee benefit HRIS processes, including working with HRSS and Payroll members; define system functionality and capabilities to ensure all data entry is accurate and consistent
Supervise up to two mid-level benefit professionals while focusing on developing them through coaching, feedback, exposure and stretch assignments

138

Benefits Manager Resume Examples & Samples

Five (5) to eight (8) years of extensive Human Resources and/or Benefit experience required
Have a complete understanding of all applicable laws and regulations that apply to benefits
Previous experience working with insurance vendors preferred
Knowledgeable of different benefit concepts, practices and procedures
Working experience of basic accounting skills
Analytical and problem solving skills with attention to detail
Excellent written, verbal and presentation communication skills. Strong proofreading skills
Ability to be proactive, take initiative, monitor, follow through and meet deadlines on time
Work with little or no supervision
Good organizational skills and ability to prioritize in a fast paced environment

139

Employee Benefits Manager Resume Examples & Samples

Deliver team sales results utilizing a broad portfolio of professional and industry knowledge, skills and experience while delivering on The Standard’s brand promise. Act as the catalyst for revenue generation and long-term growth through outstanding relationships with Brokers/Producers, corporate partners, staff and others who enable our success
Manage all aspects of employee life cycle for the Sales team, from hiring outstanding talent, through employee development and performance management, hands-on coaching, and employee relations. Act as the key resource utilized by the Sales team to exceed their individual targets
Partner with the Field Service Manager to ensure unparalleled service to our customers and Brokers
Partner with the Regional Vice President of Sales to drive regional results, develop your expertise, improve the team and contribute to, or lead, projects and initiatives
Manage office operations in partnership with the Field Service Manager
You will have achieved senior-level status as a Sales Professional within the Group Benefits/Employee Benefits industry, demonstrating consistently your ability to deliver sales results that exceed expectations. Minimum direct sales experience of 5 years required
You will have demonstrable people management experience commensurate with the staff levels and organization of the office. Ideal candidates will have prior experience managing sales staff. Indirect or direct experience managing service functions including account management and sales support staff highly desired. Clear understanding of leveraging service deliverables toward the achievement of sales results required
Must be insurable under corporate insurance carrier

140

Benefits Manager Resume Examples & Samples

Responsible for evaluation, selection and administration of current and new benefit programs. Advise company management in benefits policy and program matters, making or recommending for new plan offerings, plan design changes as consistent with strategic direction
Manage Open Enrollment of Employee Benefits Plans. Counsel employees on benefit issues and/or changes to retirement and benefits programs
Conduct audits and manage all required plan testing/filing including 401(k), Health plans and 5500 reporting of benefit programs
Reconcile billing statements for medical, dental, life, and Employee Assistance programs
Manage company retirement savings plans (401k)
Oversee tracking and administration of all Leaves of Absences (FMLA, disability, military, etc.)
Manage Workers Compensation and Disability functions
Act as liaison with benefits brokers, vendors, and insurance carriers, to assure proper administration of the plans. Monitor vendor performance for all programs to ensure accuracy and high level of customer service
Stay current with federal and state legislation influencing compensation and benefits. Act strategically and proactively to identify trends and develop process improvements
Manages annual projects and coordinates ad hoc projects as needed
Extensive vendor management experience
Solid knowledge of applicable state and federal regulations on all qualified benefit plans
Critical thinking, customer focused, collaboration and accelerating change to drive continuous process improvement
Excellent analytical, statistical skills and ability to influence others
Excellent verbal and written communication skills, strong interpersonal and team skills
Detailed-oriented, good follow-through skills and good project management skills with ability to manage multiple projects simultaneously
Ability to work well and project coordinate cross-functional teams
Working experience with HR systems, ADP HRB desired. Strong computer software skills including MS Word, Excel and PowerPoint
10+ years experience specializing in broad based employee Benefits programs

141

Global Benefits Manager Resume Examples & Samples

Manage and lead the implementation, oversight and maintenance of innovative, industry-defining, benefits programs, policies, plans and processes for global employee base
Maintain internal and external relationships (e.g. benefit providers, brokers, survey relationships) and provide mentoring, coaching and support to managers, internal business partners and employees through training and feedback
Conduct market and benchmark analysis to identify trends in industry and competitors to maintain internal equity and external competitiveness on a global basis
Manage and further develop health and wellness plans, health and dental insurance, life, and disability insurance policies by negotiating with the benefits brokers, communicating changes to the employees, and executing an annual competitive review
Ensure insurance plans are compliant with federal and state regulations
Regulatory compliance and reporting for all benefit plans including, health & welfare, 401(k), etc
Develop areas of improvement around employee wellness, and benefit plans
Write and distribute an Employee Benefits Summary annually

142

Regional Compensation & Benefits Manager Resume Examples & Samples

· Fluency in written and spoken English
· Postgraduate qualification in Human Resources
· Total experience of 8-10 years in HR with around 4-5 years’ experience in compensation and benefits domain
· Expertise in using HR information systems – preferably PeopleSoft

143

Compensation & Benefits Manager Resume Examples & Samples

Plan, design and implement compensation and benefits programs, policies and procedures
Develop, deploy and manage a compensation system that will encompass job leveling, salary grades and job descriptions
Maintain competitive wage rates by conducting regular market labor surveys
Coordinate and administer all employee benefit plans, to include health and welfare plans, flexible spending plans, 401(k) plan and workers' compensation
Develop and roll out a comprehensive wellness program
Evaluate compensation and employee benefit plans on an ongoing basis to ensure they are current, competitive and in legal compliance
Conduct benefit orientation sessions
Administer leaves of absences, to include multi-state disability leaves
Supervise payroll staff

144

Benefits Manager Resume Examples & Samples

Partner with the Global Compensation and Benefits team and HR leadership to suggest changes, analyze performance and ensure equitable offerings that are aligned with Tesla’s global Total Rewards philosophy
Design, implement, enhance and manage benefit plans throughout the EMEA region
Continually evaluate benefits practices to find better ways get the job done, innovative ways to solve problems and employ a scrappy/hands-on approach
Build scalable processes to improve efficiency
Leverage technology to improve employee experience
Work together with HR Business Partners & Finance to enter new markets & enhance offerings
Interface with Payroll to ensure data flow is seamless
Drive renewal negotiation with broker partners to ensure timely, accurate, cost-appropriate and compliant administration
Stay current on all benefit regulations and ensure compliance with legal requirements

145

Compensation & Benefits Manager Belgium & Northern Europe Resume Examples & Samples

You implement, manage and update compensation & benefits related policies for all employees. You advice on improvements in respect to all C&B policies
You develop, manage and assure an optimal processing of C&B programs
You manage the daily C&B processes (hiring, promotion, (early) retirement, dismissal, transfers, consulting agreements, part time working schedules, premiums & allowances, company cars,… )
You lead and/or take part in various C&B projects, such as the implementation of a unified statute
As a member of the Grading Committee, you plan, organize and monitor the grading operations for managers and ensure fairness of the process in compliance with the Hay methodology
You participate at and conduct C&B surveys & benchmarks. You analyze the results, report trends and advice on improvements
You manage direct communication to all employees, line & BU managers by acting as a reliable contact person who advises about all C&B topics
You build up an internal and external network to gather relevant C&B information in order to manage all above responsibilities in a fair, market conform manner and in line with legislation

146

Benefits Manager Resume Examples & Samples

Plans and directs implementation and administration of Teammate benefit programs such as health and dental insurance, disability insurance, life insurance, Employee Assistance Program (EAP), retirement, and other plans
Prepares and communicates information to Teammates and former Teammates about Buckle benefit programs, procedures, changes, and government-mandated disclosures
Complies with federal, state, and local legal requirements by studying existing and new legislation; obtaining qualified opinions; enforcing adherence to requirements; advising Management on needed actions
Collaboratively analyzes and evaluates services, coverage, and options available through insurance and investment companies to determine programs best meeting needs of organization
Audits benefit plans for compliance with government regulations
Oversees administration of all Leaves of Absence, including but not limited to Family Medical Leave Act, Americans with Disability Act Amended Act and state leave law
Maintains knowledge of and analyzes government regulations, benefit program trends, and prevailing practices among similar organizations
Manages maintenance of enrollment, application, and claims records for all Buckle benefit plans
Directly supervises 5+ Teammates in the Human Resources Department

147

Senior Compensation & Benefits Manager Resume Examples & Samples

Bachelors Degree with emphasis in HR, Finance or related field
5 years Compensation and Benefits
5 years experience directly related to Human Resources and/or Finance
Postgraduate education in HR or MBA preferred
Strong interpersonal skills, with the ability to work independently as well as part of a team
Additional languages (French, Spanish and/or Portuguese)
Flexibility to work under pressure and concurrently on multiple projects
Knowledge of MS Access, PeopleSoft queries, GHRRT, and other internal Honeywell processes
Strong project management experience
Ability to understand and manage data. Strong process and detail orientation
Ability to prioritize work assignments, establish/meet work deadlines, and adapt to changing requirements and priorities
Ability to work effectively with all stakeholders across multiple functions, businesses, and countries with diverse needs and requirements
Strong communication, advisory, influence and negotiation skills to bring varied groups to consensus and compromise
Ability to develop and manage relationships across Honeywell businesses and within Canada, U.S. and South America

148

Senior Benefits Manager Asia Region Resume Examples & Samples

8+ years of global benefits or program management work experience
Experience with international benefits including design and delivery
Excellent verbal and written communication skills, including the proven ability to effectively manage, influence, negotiate and communicate with business partners and teams to meet operational goals across the globe
Demonstrated strengths in talent development
10+ years of relevant global benefits experience with large multi-national companies

149

Benefits Manager Resume Examples & Samples

Work with insurance consultant/broker on benefit plan design and benefits administration
Recommend annual changes to health insurance plan design and plan costs
Recommend methods for the annual open enrollment
Coach, mentor, and manage daily work of Benefits Administrator and Assistant
Manage employee worker compensation, direct contact for employee claims and administration
Coordinate all communications with corporate and field personnel regarding the approvals and monitoring of medical and employee leaves
Administer all paperwork in association with STD, FMLA and COBRA rules and regulations
Compile, audit, complete, and file yearly EEO-1 and OHSA-300 reports
Review, approve, and send bi-weekly electronic files necessary for benefit enrollments
Assist all employees in the utilization of benefits websites for employee access and information
Performs benefits claim resolution and administration
Use care and judgment to ensure fairness and equity in handling employee issues
Keep knowledge of legal information and HR practices current

150

Benefits Manager Resume Examples & Samples

Serves as the subject matter expert for the Firms benefits programs and is well versed in administration requirements for all benefit plans (e.g. medical, dental, vision, life, disability, HSAs, FSAs, and voluntary benefits), in accordance with plan documents and Firm policies/procedures
Administers 401(k) program including eligibility, enrollment, participant education, and plan compliance. May perform in the role as Secretary on the Firm’s Retirement Committee by supporting the Co-Trustees
Provides advice on day-to-day operations, reviews system benefits setups, processes and streamline administrative operations
Manages the online enrollment system which houses all employee benefits. Ensures that benefit records are accurately recorded and reported to outside vendors and internal partners, i.e. Payroll
Facilitates the annual open enrollment process which includes ensuring data integrity of the online enrollment system, Firm wide employee communication, and HRBP support
Analyzes and reports on benefit plan enrollments and provides reports on employee participation
Coordinates the creation, distribution and presentation of employee benefit communication including new hire orientation, periodic benefit updates, summary plan descriptions, and annual open enrollment
Manages and serves as primary point of contact for all employee leaves (e.g. FMLA, personal, and workers compensation), ensuring clear and timely communication with employees and Performance Coaches. Responsible for maintaining and ensuring leave requests are in compliance with all applicable laws and Firm policies which includes the delivery of leave rules, requirements and responsibilities to impacted employees
Remains up-to-date and informed on legislative changes impacting employee benefits, workers compensation and leaves of absences, and proactively manages processes and programs to stay compliant. Should possess working knowledge of all statutory requirements
Reviews and approves all ongoing Firm billing for related benefit contracts
Partners with the HRBPs, payroll, finance, general counsel and other teams as needed
Interfaces with outside benefits consultants, vendors, insurance carrier representatives and employees
Administers Workers Compensation program including timely filing of claims, monitoring open claims, coordinating prompt return to work dates/details by effectively communicating with employees, supervisors, medical providers, and insurance adjusters
Serves as project lead or team member for various HR and inter-departmental projects; i.e. ACA compliance
Chair of the Firm Wellness Committee and driver of all Firm-wide wellness related initiatives. Manages annual wellness budget
Strong knowledge of Health and Welfare Plans, Qualified, and Non-Qualified Retirement Plans, Disability and leave plans
Strong benefit systems knowledge and report writing
Ability to work effectively in a collaborative team environment
Strong communication, organizational, team-building and analytical skills
Ability to proactively build and maintain positive relationships both internally and externally
Safeguard sensitive information and maintain high level of confidentiality
Proficient in MS Office applications including Work, Excel, and Outlook
Background in ‘ADP Workforce Now’ preferred
Strong bias for action and keen sense of urgency with limited guidance
Knowledge of administering a self-funded medical plan preferred
High level of energy and commitment; ability to excel in a fast-paced environment
Ability to create a workplace environment that fosters quality service and a department of excellence
Approximate 15% travel requirement related to Benefit/Open Enrollment/New Hire Orientation activities and periodic travel between office locations
Bachelor’s degree in HR, business or related field with a minimum of five years progressive experience in health and welfare benefit planning and/or administration OR a combined closely related education and experience of at least 10 years
Proficiency with HR information systems and experience with benefit provider systems
SHRM or HRCI certification or Masters degree preferred
Relevant industry experience a plus

151

Compensation & Benefits Manager, India / SA Resume Examples & Samples

Analytical and statistical skills
Project management and stakeholder engagement skills
Communication skills, giving presentations and helping address HR/ business leaders’ questions
HR systems
Advanced level MS Office, especially Excel skills
Experience in Applying Knowledge of HR Strategy

152

Global Benefits Manager Resume Examples & Samples

Work with Director of Global Benefits, local Benefit Program Managers and local HR Managers to define regional benefit and pension strategy aligned with business objectives, benefits philosophy and culture of the company
Partnering with Global and Regional broker/consultant to develop solid and sustainable benefit infrastructure by analyzing trends and issues related to pension and benefits in the global markets, monitoring company compliance with provisions of relevant laws and regulations and market competitive benefits to support rapid growth in multiple EMEA and APAC countries
Collaborate with local HR and Country Managers on recommend opportunities to improve benefit plans by identify potential gaps in coverage between current plan design and market trends. Prepare compelling analysis to gain key stakeholder approval for changes
Develop effective benefit communication program in each country and assist local HR in the understanding and communication of new and existing benefit plans. Work with local benefit brokers to develop the communication materials and effectively communicate to employees
Manage the operational costs related to EMEA and APAC benefits budget. Work with Regional Brokers to conduct risk assessments and ensure effective cost tracking of statutory and fringe benefit costs per country
Partner with international benefit consultant to manage and maintain pooling arrangements and allocation of dividends received
Partner with HRIS in developing global functionalities in Workday for Benefits and Leave of Absence
Work with the Benefits Global Project Manager to develop an effective global wellness strategy for the company through programs and initiatives intended to benefit the health and well-being of employees
International benefit lead on M&A activity. Perform due diligence and manage successful integration/transition of benefit plans
Guide and develop internal staff and manage vendor and consultant relationships
10 years experience in the benefits environment, with expertise in the field of global benefits design and development
Team player with strong project management and problem solving skills
Excellent communication skills and ability to collaborate productively with partners from around the world
Experience with counsel negotiations and labor agreement discussions/presentations related to benefit plan introduction and changes
High integrity and judgement in managing confidential /sensitive information
Ability to juggle multiple projects and deadlines and competing priorities
Willingness to work effectively and timely across time zones with colleagues throughout the globe
Frequent international travel

153

Employee Benefits Manager Resume Examples & Samples

Maintain financial reports and administer welfare benefit plans including medical, rx, dental, vision, life, ad&d, and disability as well as pension/retirement plans
Develop employee communications to reinforce the value of the company’s investment in a competitive benefit program. Work with communications consultants to develop collateral and fulfillment. Produce annual benefits statements
Assist in vendor searches, contract negotiation and vendor management to include annual vendor meetings and management of performance standards
Assist with conversion of Canada manual benefits administration to a Global Human Capital Management System, WorkDay, by January 1, 2018, already in progress in the States
Provide exemplary customer service to Quebec manufacturing locations (3) and Toronto sales/administration office location, assisting HR managers as needed with interpretation and communication of the welfare and pension/retirement plans
Manage vendor relationships with Welfare and Pension/Retirement administrators
Ensure compliance with all applicable provincial and federal legislation with respect to welfare and retirement plans
Provide support as needed to Human Resources in generalist or health and safety related activities

154

Employee Benefits Manager Resume Examples & Samples

Designs, plans, and implements corporate benefits programs, policies, and procedures
Reviews programs, suggests modifications, and ensures achievement of competitive market position and other goals
Ensures programs meet employee needs, comply with legal requirements, and are cost effective
Develop strategies and benefits programs that enhance the organization's ability to recruit and retain employees
Bachelor’s degree and at least 7 years of experience in human resources, preferably with a benefits emphasis within a medium/large-sized organization
Working knowledge of multiple human resources disciplines, including a strong focus in benefits, federal and state employment laws, and compensation practices
Strong analytical skills and experience creating management reports
HR certification or master’s degree preferred

155

Benefits Manager Resume Examples & Samples

Leads and/or actively participates in the most complex benefits initiatives, using data analytics to understand costs and trends while identifying new solutions to improve benefit plan performance
Participates in mergers, acquisitions, and divestiture activity
Instills trust in the organization and can effectively educate and communicate benefits changes to employees, key stakeholders, and senior leadership
Mentors others and is sought out by less experienced benefit analysts and other HR professionals for their functional knowledge and innovative thinking
7 or more years of Benefits experience, or combined Benefits and/or Insurance experience

156

Senior Benefits Manager Resume Examples & Samples

Build and maintain a comprehensive health and welfare strategy that incorporates consumer-driven health principles, ensure effective cost containment and high perceived employee value. Analyze existing programs and review data of organization, market trends, and prevailing practices to establish competitive benefits programs and/or recommend modifications to existing programs
Manage the design, implementation, and administration of employee health and welfare programs; medical, dental, pharmacy, vision, life, and related programs for union and non-union active employees
Manage all aspects of the health & welfare benefits program, including the annual open enrollment campaign, coordination of all communications with employees and vendors, and resolution of disputes/appeals
Use Health and Welfare experience to develop and present ideas for improvement; measures and analyzes Benefits data to improve plan effectiveness, build efficiencies, and proactively enhance the delivery of the Health and Welfare function. Partner with internal HR Communications team and external vendors to develop targeted benefits communications
Manage benefits vendors and consultant relationships; collaborate with internal partners in Legal, Procurement, and Finance to assure quality, efficient service delivery
Act as strategic partner with Express Scripts in the development of products and services in support of the company’s objective of being the thought leader in the PBM industry
Hire, train and provide for continual development of employee benefits team. Oversee and coordinate all functions of the employee benefits operation by maintaining a service-oriented and team-spirited relationship with our benefit vendors, Express Scripts management, HR co-workers, and all employees
Responsible for data research and completion of 5500 reporting for all required benefit plans. Review and approve vendor contracts, renewals, amendments and plan booklets/SPDs. Partner with in-house legal counsel to ensure that corporate and legal compliance requirements are met; prepare and deliver required government filings and prepare for compliance audits
BA/BS degree in HR, business administration, finance and 8-12 years of relevant working experience or Master’s degree and 6-10 years of relevant working experience
Minimum five (5) years in benefits administration experience with all types of H&W funding arrangements and administration of Health, Dental, Spending Accounts, Life and Disability plans. Strong knowledge of benefit laws and regulations. Experience in supervising/managing employees. Ability to provide outstanding customer service to employees and internal/external clients
Proven project management and organization skills
Proficient in MS Word and Excel. Strong problem- solving abilities, excellent written and oral communication and presentation skills, and the ability to handle sensitive or confidential information
Minimum three years of experience working with payroll/HRIS systems
Successful experience driving significant program and cultural change with a focus on changes in benefit plans, systems and service delivery
Highly proactive and experienced with improving Benefits operations and delivery
Analyzing benefit plan and vendor performance for cost-containment
Experience examining and re-engineering operations, procedures, formulating policy and developing and implementing new approaches
Detailed knowledge of Benefits rules, regulations and application within a company
Confident, clear and concise communicator
Strong interpersonal skills, the ability to interface with all levels in the Company
Flexible, creative, team oriented, and results-driven

157

Benefits Manager Resume Examples & Samples

Enthusiastic team player with strong service orientation
Strong public speaking/presentation skills
Understanding of HIPAA, COBRA, related laws and reporting requirements
Minimum 5-10 years in Benefits/HR
Excellent computer skills including proficiency in MS Excel and Word
Working knowledge of HRIS systems
Strong organizational skills with the ability to prioritize and multi-task
Adaptable and flexible to changes in work load and priorities
College degree with emphasis in Human Resources
Experience with Oracle Core HR and Oracle Advanced Benefits
Experience with fully and self-funded medical plans
Experience with ACA requirements for benefits plans

158

Benefits Manager Resume Examples & Samples

Bachelor of Science Degree in Human Resources Management or Business Administration; or equivalent work experience
Five years experience in computer skills, with knowledge of spreadsheets, word processing and file management
Five years relevant experience working with benefits programs and benefits administration
Certified Benefit Professional designation or CEBS certification
Computer proficiency with a variety of software applications, including Microsoft Office (Excel, Word, Outlook, and Powerpoint), as well as database management platforms
Previous Human Resources administration experience

159

Benefits Manager Resume Examples & Samples

Manage existing benefit programs, making recommendations for modifications based on competitive trends, business needs, and cost
Review and provide guidance to staff on all aspects of existing benefit plans and business process with a focus on continuous improvement
Develop communication materials to support employee understanding and engagement in benefits programs
Manage annual benefit renewals and Open Enrollment processes
Support annual merit review and bonus process
Act as the primary point of contact for Leave Management, ensuring compliance with FMLA laws
Partner with internal HR team in managing and developing HR processes and policies
Ensures compliance requirements are met, including ACA, ERISA, IRS, DOL reporting
Be a trusted resource to managers and employees on a wide variety of human resources topics including policy interpretation, benefits, workers’ compensation, and pay-related issues
7-10 years in progressive HR roles, with emphasis on benefits administration, compliance and HRIS
2+ years leading a team in HR or Operational capacity
Broad knowledge in developing business relationships including proven ability to interact with highest levels of organizations

160

Benefits Manager Resume Examples & Samples

2+ years of Benefits experience
4 years of experience at the manager level
Expertise and knowledge of industry trends, regulations, and reporting requirements through Benefits-related certifications and associations
Comfortable handling a high workload

161

Payroll & Benefits Manager Resume Examples & Samples

5+ years of Payroll and Benefits experience
Bachelor's Degree in Accounting and/or Business
Experience with ADP products i.e. WorkForce Now v2.0, HRB, and Custom Reporting
Strong understanding of Benefits platforms, including: medical, dental, vision, Disability, LTD, STD, FSA, HSA, 401k plan design and administration
Experience upgrading / implementing HRIS systems
Working knowledge of Web-based Payroll / Benefits systems
CPP Certified Payroll Professional and Benefits certification

162

Assistant Benefits Manager Resume Examples & Samples

This position is the subject matter expert for 401(k), answering escalated questions from participants/plant locations. Maintains and builds relationships with 401(k) plan provider and auditors, acting as the primary contact and resource for support. Resolves any issues with the weekly files that transmit to vendors for enrollment/contribution processing. Coordinates (pulls, reviews, and organizes compensation files) annual non-discrimination testing, ensuring tests are completed in a timely manner by the vendor. Processes weekly 401(k) plan funding to vendor
The subject matter expert for COBRA and FSA, answering questions and resolving issues from COBRA participants and employees. Investigates file errors and updates records on vendor's website. Ensures COBRA compliance, working with the vendor to oversee the initial COBRA Rights Notice & COBRA election packet process. Enters COBRA enrollments/changes/terminations into the HRIS system, initiating COBRA subsidy. Manages annual COBRA open enrollment. Processes COBRA payments received from COBRA vendor and updates FSA vendor with payments received
The primary vendor contact, answering escalated questions and resolving issues regarding benefits including file error issues. Processes retiree life enrollments entering enrollments into HRIS and notifying Life Insurance vendor and premium collector to enroll and begin billing. Updates employee status (i.e., terminations/changes/death notifications) in HRIS regarding retiree life enrollments and processes payments received from vendor for retiree life insurance. Runs weekly retiree files and sends to vendor for processing
Assists in the design and development of benefit communication literature, booklets, Power Point presentations, posters, and other communications for the annual Open Enrollment - Health Care (January) and Life Insurance (March) working with the printing vendor to create/update/print materials. Assures that all locations have adequate materials for open enrollment and new hires during the year, and sends more materials as requested
Conducts employee meetings to review benefits. Prepares written and graphic announcements and explanations
Completes projects, including the annual Total Compensation Report, the annual Wellness Screening coordination and communication, benefits research as needed (401(k) & health care), Supplemental Contribution communication and funding of the contribution into the 401(k), assists during the annual renewal process and supports any vendor changes/updates as needed
Develops benefits information and statistical and census data for actuaries, insurance carriers and management. Assist in developing specifications for new plans or modify existing plans to maintain company's competitive position in labor market, and obtain uniform benefits package for all company locations, where possible
Evaluates and compares existing company benefits with other employers by analyzing other plans, surveys and other sources of information
Plans, develops and/or participates in area and industry surveys. Analyzes results of surveys and develops specific recommendations for review by management
Responsible for vendor file coordination. Reviews weekly file error reports and coordinates file changes when necessary for open enrollment or vendor changes. Updates vendors’ websites and pulls reports from vendor websites when needed
Responds to Child Support Orders and communicates with agency and custodial parent, ensuring custodial parent gets information and ID cards needed for coverage
Works with international healthcare provider for those working outside the Unites States, processing payments, enrollments, and cancellations
Assures company compliance with provisions of Employee Retirement Income Security Act and the Affordable Care Act
Supervises preparation of reports and applications required by law to be filed with federal and state agencies, such as Internal Revenue Service, Department of Labor and other regulatory agencies
Reviews and analyzes changes to state and federal laws pertaining to benefits, and reports necessary or suggested changes to management
Coordinates company benefits with government-sponsored programs
Coordinates and ensures all benefit documents including Summary Plan Descriptions, booklets, and other communications are up to date including benefits information on HR Portal and Monroe Information

163

Benefits Manager Resume Examples & Samples

Manage healthcare and wellness programs to help support the achievement of strategic business objectives
Develop quantitative and qualitative analyses used to inform and drive decisions and recommendations
Maintain metrics within the various functions of benefits to help monitor program impact and efficiency
Partner with Shared Services team to coordinate implementation of benefit design changes
Develop and track performance metrics needed to assess the success of corporate initiatives, special projects, and vendors
Work with ERISA Counsel and Compliance Manager to ensure benefit programs are in compliance with all relevant regulatory and corporate governance requirements
Coordinate participation in area and industry surveys; develop peer company benefit survey analyses and reports
Assist in the development of company bargaining proposals for teammate benefits and analyze union benefit demands. Prepare cost data analyses for company and union proposals and final settlements
Coordinate annual census data and information gathering for actuaries, insurance carriers, and management
Partner with relevant groups to develop training, communication, and education materials needed to improve teammate appreciation of total benefits package
Monitor healthcare costs and provide monthly status updates
Work with management to resolve benefit issues and address union concerns
Act as a resource for benefit plan interpretation; answer teammate benefit questions
Assist with benefit compliance audits
Build and manage relationships with third-party providers, auditors, consultants, and administrators
Travel as needed for meetings held in alternating Company manufacturing locations, and engagements with internal customers or constituents
Bachelor’s Degree in Business, Human Resources, or related field
4+ years of experience in Health and Welfare benefit design, implementation, and strategy
Experience in Retirement Plan benefit design, implementation, and strategy
Experience designing, implementing, and executing benefits and wellness programs
Excellent problem solving and analytical capabilities
Strong business partnering, communication, and interpersonal skills
Sound knowledge of relevant regulatory and governance requirements
High level of proficiency in using Microsoft Office Suite, or similar products

164

Benefits Manager Resume Examples & Samples

Administer employee benefits programs such as medical, dental, vision plans; life insurance plans; disability programs; tuition reimbursement; PTO and employee recognition programs. Act as day-to-day point of contact with related vendors to escalate issues, seek systemic resolution and maintain efficient working relationships
Researches potential benefit design and/or program changes presenting analysis to management
Manage the open enrollment process and the implementation of new plans with internal team, carriers and enrollment vendor
Supervises term supporting field HR Reps and employee concerns/issues through the management of the ResCare benefits line and mailbox. Handle benefits inquiries and complaints to ensure quick, equitable, courteous resolution
Supervises team supporting invoicing, file interfaces, ACA hours tracking and payroll interfaces
Oversee the benefit enrollment functionality and facilitate updates as needed within Enterprise and the online enrollment system. Collaborate with the HRIS team and enrollment vendors to update, test and implement new benefit plans and programs
Oversee the necessary file interfaces between ResCare and vendors to ensure proper data reporting to support administration and compliance. Work with IT and HRIS vendor to navigate changes accurately and timely
Prepare and execute, with legal consultation, benefits documentation, such as plan documents, summary plan descriptions, plan summaries, rate sheets and other required notices. Review of vendor contracts and insurance policies. Instruct insurance carriers, trustees and other administrative agencies outside the company to effect changes in benefits program. Prepare and/or update communication materials and other media for communicating plans to employees. Conduct departmental and employee meetings for enrollment and benefit changes
Assure company compliance with provisions of ERISA, FMLA and ACA. Supervise preparation of reports and applications required by law to be filed with federal and state agencies, such as IRS, DOL, insurance commissioners, and other regulatory agencies. Review and analyze changes to state and federal laws pertaining to benefits, and report necessary or suggested changes to management
Engage in continual process improvement activities and projects. Oversee the automation of benefit processes, and implementing innovative and strategic enhancements to our current benefits policies and programs
Oversee eligibility audits to ensure compliance with all contract requirements and regulations. Responsible for the Benefits SOC-1 audit controls, policies and procedures
Participation in annual benefit surveys and utilization of other benchmarking tools

165

Reward Policy & Benefits Manager Resume Examples & Samples

Broad reward experience within a multi-site, customer facing organisation
Experience of HR systems and policy
An understanding of employment law and tax governance relating to pay and reward
Working as a trusted business partner
Advanced formal communication skills

166

Benefits Manager Resume Examples & Samples

Continuously analyzes existing global benefits programs and policies relative to prevailing practices to identify opportunities to ensure we provide competitive and affordable benefit offerings
Manage the full administration of the US benefits plans, including welfare and 401(k) plans
Actively manage vendor relationships (RFPs, service level agreements, performance monitoring)
Coordinate with outside consultants for the development and administration of benefits plans in our international locations (APAC, EMEA, Americas)
Responsible for the execution of the annual open enrollment process, including project management, communications and training
Ensure company compliance with all applicable local, state and federal regulations, including ERISA & HIPAA and fulfill reporting requirements of all relevant rules and regulations
Continue to develop and promote the Company Wellness programs
Partner proactively with HRIS, Payroll, Finance, Legal and Internal Communication departments
Bachelor’s degree or equivalent, in addition to 8+ years of related benefits experience, including 2 or more years as a benefits department manager
Demonstrated knowledge of laws and regulations associated with benefits
Strong MS Office Excel skills desired
Workday benefits experience preferred
Knowledge of ERISA, HIPAA and IRS regulations desired
Some level of experience in the management and/or coordination of international benefits

167

Benefits Manager Resume Examples & Samples

Manages staff including prioritizing and assigning work, conducting performance reviews, and overseeing the development of staff
Manages and oversees vendor relationships, ensuring administrations, performance metrics and customer service levels are meeting expectations
Oversees the Company’s pension, 401(k), life insurance, and deferred compensation plans; reviews calculations, census data, including changes to plan documentation, and Domestic Relations Orders (DRO/QDROs)
Ensures compliance with the Affordable Care Act (ACA) by developing and implementing programs and procedures which support Health Care Reform initiatives; completes annual ACA tax filings as required
Complies with all current local, state, and federal requirements for employee benefits and retirement plans by ensuring that all Plan documents are adhered to
Manages the open enrollment process for all employee and retiree health and benefits programs
Oversees the development and delivery of wellness programs
Oversee the development and delivery of a comprehensive communication program supporting education of programs and employee self-service
Analyzes and researches industry trends to ensure the Company implements and maintains employee and retiree health and benefits programs which are competitive, cost effective, and compliant
Resolves issues and responds to questions from employees and retirees regarding various health, benefits, or retirement programs
Provides oversight for disability, and leaves of absence programs to ensure compliance with local, state, and federal regulations
Leads claims review process/audit and identifies and recommends opportunities to mitigate future risk or exposure
Responds to requests from internal and external auditors including, annual 5500 audit for the pension plan, savings plan and healthcare plan
Complies with Sarbanes-Oxley (SOX) requirements by ensuring that internal controls are adhered to
Analyzes data and prepares monthly and quarterly benefits reports; reviews and notifies management of trends or anomalies as needed
Administers Supplemental Executive Retirement Plan (SERP); collaborates with finance regarding annual cost-of-living (COLA) adjustment calculation
Performs other similar duties as assigned
Bachelor’s degree in Business Administration, Human Resources, or related field and/or equivalent relevant experience
Five years of increasingly responsible experience in a management or program management capacity
Five years of increasingly responsible experience working in benefits, including self-insured benefit plans
Knowledge and ability to use complex software applications including PeopleSoft
Knowledge and ability to use Microsoft Office applications to create presentations, spreadsheets, and Word documents
Knowledge of relevant federal and state regulations and legislation
Knowledge of employee health and benefits programs including 401(k), pension, and deferred compensation plans
Ability to demonstrate a positive management model to others
Ability to communicate effectively, both verbally and in writing, with agencies, contractors, consultants, customers, employees, and vendors
Ability to work effectively with all levels of employees and management
Ability to make routine decisions in accordance with departmental policies and procedures
Ability to maintain confidential data and information
Ability to maintain cooperative working relationships with those encountered in the course of conducting business
Demonstrated commitment to providing outstanding customer service
Demonstrated troubleshooting and problem-solving skills

168

Country Cluster Compensation & Benefits Manager Resume Examples & Samples

Acts as an expert resource in the assigned country cluster regarding Compensation and Benefit policy design and implementation
Provides regional/cluster perspectives and insights when implementing global benefits strategy in EMEA
Leads benefit related standardization, harmonization and improvements initiatives across business groups in the assigned countries in EMEA
Leads compensation & benefit program benchmarking exercises in EMEA to ensure competitiveness in the market place
Coordinates regional benefits system and technology solution roll out with each country in the region
Constantly follows up on regulatory and legal compliance issue related to employee benefits across EMEA
Supports in the development of regional benefits budget and helps monitor appropriate metrics, generate management reports, ratify and make improvement plans
Plays a key role in managing regional external Compensation and Benefits partners’ relationships
Deploy Global Compensation programs and ensure Compensation philosophy is applied in the assigned countries
Contribute in the development of regional C&B programs
Bachelor degree in business/ relevant disciplines, MBA preferred
Min 8+ years of experience in Regional C&B roles for multinational companies
Human Resource Management experience in multinational Company, is a plus
Deep knowledge of at least 2 specific countries’ compensation and benefit practices and regulations in the EMEA sub-region (i.e. in Easter Europe & Emerging Markets) and working knowledge in a variety of other EMEA country practices & regulations
Understanding of culture dynamics across EMEA
Management of regional benefits project a plus
Experience of HR and C&B specialized system, eg., Oracle HR, HRSAP, Bentrack, ePrism
Solid C&B knowledge with systematic training, familiar with salary survey providers (WTW, Mercer, etc.) as well as external benefit services provider
Comfortable working in a matrix organization and ability to get result
Enabler and business partnership driven
Fluent in English & one other European language

169

Benefits Manager Resume Examples & Samples

Lead the development and administration of national benefit programs. Develop and maintains contacts with insurance carriers in-house and outside legal counsel and consultants. Prepare census data and solicit insurance companies for quotations. Evaluate quotation and make recommendations to management on plan design and premium cost share recommendations
Manage day-to-day administration of all group insurance plans, benefits billing, COBRA, 401k plan, ESPP, DCP, EAP, leave accrual policies, FMLA administration and special projects. Manage vendor relationships, annual benefit/insurance renewals and open enrollment activities to ensure timely, accurate, and compliant administration of benefit programs. Supervise maintenance of enrollment and claims records for all benefits plans. Create, develop and maintain policies and procedures related to company benefit programs
Responsible for the system related processing of benefits data through Workday ensuring compliance and data integrity. Troubleshoot and resolve interface issues, recommend system enhancements/changes, and benefit data report writing. Assist with testing system changes for new benefit customizations and configurations
Liaise with Payroll to resolve payroll interface issues, 403(b) funding issues, year-end reports, non-qualified entries, etc. Liaise with Finance on pension general ledger issues, non-qualified transactions, and historical information. Actively participate in professional associations to stay abreast of industry related activities and share relevant information with benefits team, HR and other appropriate parties
Ensure compliance with regulatory requirements including but not limited to ERISA, IRS, DOL, COBRA, and ACA by staying current on regulatory changes to ensure proper administration. Verify data is accurate for all ERISA reporting, e.g., Summary Plan Descriptions, Summary Annual Reports, Summary Material Modifications, Annual Funding Notice, 5500s, Medicare Part D notice to eligible retirees, HIPAA notice, etc. Review and analyze changes to state and federal laws pertaining to benefits, and report necessary or suggested changes to management. Coordinate company benefits with government-sponsored programs
Prepare and execute, with legal consultation, benefits documentation, such as original and amended plan texts, benefit agreements and insurance policies. Instruct insurance carriers, trustees and other administrative agencies outside the company to effect changes in benefits program and ensure prompt and accurate compliance
Evaluate and compare existing company benefits with those of other employers by analyzing other plans, surveys and other sources of information. Plan, develop and/or participate in area and industry surveys. Analyze results of surveys and develop specific recommendations for review by management
Strong technical knowledge of benefit plans and related federal and statutory laws including, but not limited to ERISA, FLSA, EEO, FMLA, COBRA, EEO, ADA, ACA
Demonstrated quantitative and analytical skills with strong project management skills and the ability to manage multiple projects as the same time. Must be highly organized with a strong attention to detail, as well as have the ability to work under pressure and under deadlines with limited time frames
Ability to create a workplace environment that fosters collaboration, quality and excellence. Ability to coach/counsel subordinates for development, evaluation and discipline, as well as operate independently while exhibiting solid decision-making and problem solving
Effective communication and proofreading skills with ability to develop rapport with and positively influence a diverse audience with comprehensive and engaging communications
Excellent presentation skills with the ability to be persuasive, compelling, concise and articulate
Advanced knowledge of Microsoft Office including Word, Excel and PowerPoint; experience with Workday and/or other HRIS systems preferred

170

Compensation & Benefits Manager Resume Examples & Samples

5+ years of experience in the Compensation and benefits field
Demonstrated competence in Compensation Administration of compensation programs in a large multi-site national company; prefer retail compensation experience
Strong knowledge of Federal, State (all), and Local laws governing compensation
Extensive knowledge of compensation plans, trends, concepts, practices and procedures
Strong project management and implementation experience
Demonstrated ability in working with MS Office especially Access and Excel
Strong HRMS experience especially SAP
Experience with and ability to successfully perform in a matrix organization
Four year college degree in Business or related field from an accredited university
Preferred CCP or SHRM/PHR/SPHR Certification

171

Benefits Manager Resume Examples & Samples

Bachelor’s degree in human resources or related field required
Minimum 8 years’ experience in the analysis, design and administration of employee benefit programs, with at least 2 years in a Managerial capacity
Demonstrated knowledge of employee benefits administration is required; CEBS preferred
Knowledge of Federal & State regulations governing/impacting Employee benefits
Knowledge of PC-based applications (Lawson and Workday) desirable
Excellent communication and analytical skills are required
We provide an opportunity to build a successful and rewarding career in a variety of functional business areas

172

Benefits Manager Resume Examples & Samples

Bachelor’s degree required, concentration in Human Resources preferred
At least 7 - 10 years of experience in benefits management & administration, ideally in a corporate environment though benefits consulting experience will also be considered
Working knowledge of federal, state, and local regulatory environments impacting retirement, health, welfare, and benefits plans essential
Strong computer skills with proven proficiency in Microsoft Office Software: (i.e. Word, Excel, Access, PowerPoint) and Lotus Notes. Enterprise Human Resources Information System (HRIS) skills, a strong plus
Excellent verbal and written communication skills and ability to interact with all levels of the organization
Demonstrated excellent organizational skills and an ability to handle multiple tasks and prioritize appropriately
Demonstrated strong customer service focus

173

Health & Welfare Benefits Manager Resume Examples & Samples

Provide financial evaluations, review contract compliance and/or administrative analysis of plans
Work closely with vendors to ensure timely and accurate benefits processing (eligibility, payments, data valuations, etc.). Report and monitor metrics and service level agreements. Implement regulatory changes
Perform data and trend analysis on claim types, utilization rates and financial results to determine claim projections
Evaluate the impact of enterprise wellness activities on plans and report related savings
Review rate setting and employee cost sharing with Corporate Director and/or consultants
Monitor and administer internal H&W compliance and disclosure requirements regarding external vendor contracts, summary plan documents and participant communication
Provide recommendations for plan changes
Monitor eligible dependent eligibility and costs related to contracts
Address operational issues and assist in the development of ongoing strategy for both the parent company and the provision of enterprise-wide subject matter expertise, guidance and communication regarding best practices and “shared” improvements
Interpret, summarize and report findings on benchmark data
Assist in the development of project budgets and financial reports to assess H&W welfare program
Understand H&W products, services and tools including vendor/carrier markets and advanced financial modeling
Serve as lead relationship manager between Loews and vendors, consultants and legal counsel
Manage the direction and productivity of Benefits Administrator and Wellness Advocate
BA/BS degree; Business or Accounting background strongly preferred
CEBS certification preferred
8-10 years of experience managing sophisticated health & welfare plans with current knowledge of prevailing laws and regulations
Demonstrated success in concurrent and matrix project management
Advanced knowledge of MS Office with strong emphasis on financial modeling in Excel and presentation in PowerPoint
Excellent interpersonal skills; polished presentation, verbal and written communication skills

174

Benefits Manager Resume Examples & Samples

Accountable for the administration of existing benefit plans to include the management of direct staff, third-party vendors, consultants and brokers
Provide recommendations for the strategic direction of benefits programs
Conduct benefits negotiations with assistance from outside consultant
Work with vendors and outside consultants to analyze cost and utilization trends in order to make recommendations in plan design
Work with financial, accounting and tax departments to ensure accurate reporting related to the benefits programs
Ensure that all plans, procedures and practices comply with all state and federal laws and that required communications are sent to the various interested parties within the mandated timelines
Schedule audits and preparation of required reports
Advise HR Business Partners and Management of benefits policies and procedures
Work with HRIS and Payroll to ensure accurate benefit data interface and reporting
Act as a liaison between employees and carriers/vendors to resolve employee issues related to benefit programs
Manage the processing of monthly carrier/vendor invoices for payment

175

Benefits Manager Resume Examples & Samples

Supports the Director to plan and oversee the implementation and administration of the benefits programs designed to determine programs best meeting needs of organization based upon knowledge of market and employee engagement data
Supports integrations of benefit programs following mergers and acquisitions
Identify and implement benefits to increase the quality of life for employees through the participation of broker representation and work in partnership with selected broker to build a sustainable market competitive benefit program
Maintains up to date knowledge on federal, state, and local laws related to benefit eligibility and administration
Develop methods to improve benefits practices and recommend changes to management
Research, recommend and complete market driven pension and benefits surveys. Create and distribute collaborative communications to inform employees of benefits programs and special employer-sponsored activities
Lead the planning and deployment of the scheduled Plan renewal processes and registrations
Determine and direct benefits audits as required ensuring integrity of plans at all times, maintaining effective cost controls, programs meet required time lines and programs are compliant with all relevant legislations
Works collaboratively with colleagues across the HR department to promote the alignment, communication and successful implementation of CH benefit strategies
Manage the design and development of tools to assist employees in the selection of benefits
Manages the preparation and distribution of communication materials to notify and advise employees of eligibility for benefit programs to ensure the Retirement and Benefits material on the CH employee portal is current, informative and employee centric
Coach, mentor, develop and lead a competent Benefits team; ensure staff understand and appreciate the responsibility required to meet the needs of the organization in fiscal cost management, delivering services to employees, and development of the HR COE
The manager also works closely with Payroll and HRIS to ensure proper set up and deduction of benefit plans and premiums

176

Global Compensation & Benefits Manager Resume Examples & Samples

Define governance, guidelines and process for the competitiveness assessment of the SGS compensation and benefits practices in the different markets where the company operates
Coordinate the company's participation into the selected salary surveys, managing the contractual relation with the providers and providing guidance and expertise to the HR network
Facilitate the Job Matching process leveraging the SGS Job Architecture (Job Catalogue and Leveling & Grading), and provide tools to the HR network to simplify and automate the data submission
In coordination with regional and country HR, define the appropriate SGS salary ranges and define the benchmarking methodology and tools for the different compensation processes
Provide relevant compensation benchmarks to the HR Talent Acquisition team, and provide support for the job description, analysis and evaluation
Implement the short term and long term incentive plans of the company, and provide intelligence and expertise for their design review and updates
Define and manage the Annual Compensation Review process, including governance, roles and responsibilities, market trends intelligence and budget definition, time-lines, tools and support; coordinate with HRIS and Finance on the tool and the financial results, budget and cost aspects of the process
Keep abreast with the evolution of the compensation and benefits practices, legislative frame and trends at global level and in the main countries where SGS operates
Solid experience in market benchmarking and salary surveys, competitiveness assessment, short term and long term incentive plans, annual compensation review management
Familiarity with one of the prevalent global Job Evaluation methodologies (Willis Towers Watson, Mercer, Hay)
Basic finance expertise (Financial KPIs definition and measurements, budgeting and forecasting, labor cost control, accounting for equity compensation plans)
Expertise in MS excel, MS access and HRIS systems (Oracle, SuccessFactors, Workday)
Mastery of numbers and basic statistics
Translates strategy into actions
Collaborates effectively
Delivers superior results
Embraces change

177

Global Benefits Manager Resume Examples & Samples

Works closely with outside consultants to negotiate best contracts, plan design and financial terms possible to meet both the fiscal requirements of the Company and the benefit needs of the employees
Provides direct assistance in the formulation and implementation of Company policies as they relate to HR
Assists in the management of the Company’s global benefits programs
Assures Company compliance with the provisions of the Employee Retirement Income Security Act (ERISA) and other federal and state legislation; supervises preparation of reports and applications required by law to be filed with federal and state agencies such as the IRS, DOL and other regulatory agencies
Reviews and analyzes changes to state and federal laws pertaining to employee benefits and makes recommendations for new programs and changes to current programs to reflect best practices and compliance with new regulations
Advises and counsels management and employees on existing benefits
Responsible for the annual benefit open enrollment including, but not limited to, carrier negotiations and selections, recommendations to senior management setting contribution strategies, implementation, system set-up and employee communication
Develops and oversees the leave of absence programs and processes to ensure administration according to applicable federal and state laws
Responsible for the administration of the Company’s retirement program for compliance with federal laws; facilitates and determines content for quarterly Committee meetings; serves as a member of the Retirement Investment Committee; works with vendor to recommend and implement employee education
Facilitates benefit assimilation for new employees through orientation and assists with the development of the Company’s onboarding site
Minimum of 7 years of professional experience managing a benefits function
Demonstrated strong oral and written communications
Knowledge of relevant federal and state regulations and legislation related to employee benefits

178

Patient Benefits Manager Resume Examples & Samples

Provide oversight and direction to Central Insurance Verification (CIVS), Authorization (AS), and
Provide Director, Patient Financial Services with monthly reports demonstrating performance toward key performance indicators (KPI) and service level agreements (SLA)
Provide staff with the necessary customer service training to be optimally effective in their role and able to uphold ATI’s mission statement
Ensure that all benefits review queues, CIV queues, and authorization queues are worked timely with complete and accurate documentation in the billing system and work queues
Ensure appropriate communication and training is provided to staff regarding new policies and procedures and updates to workflows
Conduct meetings with staff to review department performance, goals and policy changes
Maintain current knowledge of new and changing laws and regulations as they relate to the department functions
Demonstrate a strong knowledge of insurance verification/authorization, including Workers Compensation, Auto, Personal Injury, Medicare, Medicaid, and local HMO/PPO’s
Work closely with clinic staff and the Central Billing Office in resolving patient account issues that cannot be resolved by customer service staff
Maintain working knowledge of the current billing system, CIV related queues and supporting applications
Interview candidates for Benefits Specialist, CIV, and Authorization Specialist positions as necessary
Responsible for overseeing the annual review process for department employees
Maintain friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers
Build and maintain confidence and credibility with all clients and employees
Comply with ATI standards of operations
Provide training to all department staff on Company standards of operations
Adhere to the Core Values of the Company
Adhere to all applicable legal and Company policies regarding privacy including HIPAA
Thorough understanding of health care benefits
Thorough understanding of health care claims payment
Demonstrated proficiency in data analysis

179

Benefits Manager Resume Examples & Samples

Develops a benefits' strategy and policy that is transparent, simple, and consistently executed
Monitors and researches benefits' programs in the market and develops strategic plans for future benefits program consideration
Establishes and maintains strategic partnerships for benefits administration with the HRSC and administrators/vendors
Manages and coordinates all aspects of Annual Enrollment process
Monitors the cost and usage of benefits programs, develops recommendations as appropriate, and negotiates cost with insurance carriers, vendors, brokers, and consultants
Manages compliance testing for 401(k) plans, oversees external audits of 401(k) plans, and organizes 401(k) investment Committee Meetings
Ensures regulatory compliance of all Health & Welfare programs and Retirement programs
Develops communication materials to promote the understanding of all of IKEA’s benefits programs and supports wellness/healthy living initiatives for all co-workers and dependents
IFEBP certification (International Federation of Employee benefits plan) SHRM-CP or SCP, or SPHR or PHR certification. Preferred
Previous experience with the development of a benefits' strategy and general benefits management
Demonstrated ability to analyze data and make recommendations for improvement
Ability to negotiate with vendors for best price and highest level of service
5-25% Travel (1 day per week on avg.)

180

Benefits Manager Resume Examples & Samples

Plans and directs implementation and administration of employee benefit programs such as health insurance, disability insurance, life insurance, employee assistance, retirement, and other plans
Analyzes and evaluates services, coverage, and options available through insurance and investment companies to determine programs best meeting needs of organization
Negotiates and contracts with benefit plan providers, vendors, auditors, and consultants for services, premiums, and plan administration. Recommends benefit plan changes to management. Serves as company contact with third party vendors providing benefits to employees. Develops, recommends, and monitors budget allocations for employee benefits
Analyzes participation and utilization for all benefits on a monthly, quarterly and annual basis. Analyzes benefits experience for cost-control and risk-assessment factors. Uses data to monitor trends and recommend educational initiatives, benefit plan changes, vendor changes, cost-sharing, etc
Maintains knowledge of and analyzes government regulations, benefit program trends, and prevailing practices among similar organizations. Ensures compliance of benefits administration with federal and state laws, including IRS and Department of Labor regulations
Ensures timely completion and submission of required reports, such as annual Form 5500. Provides information to consultants and auditors for testing and preparation of reports
Oversees benefit enrollment process, including monthly enrollment meetings and annual open enrollment meetings, to ensure employees receive accurate information and enrollments are completed on a timely basis
Directs maintenance of employee benefits data in automated human resources information systems
Ensures necessary plan documents are in place and government-mandated disclosures, e.g. summary documents, are distributed to eligible employees
Oversees development of informative materials from vendors, ensures availability of adequate materials and develops appropriate Company materials in-house
Researches and responds to complex questions from employees and leaders regarding interpretation of benefits plans, including eligibility, covered services and exclusions
As needed, investigates and resolves problems involving delivery of and payment for services by contacting health care professionals and other service providers, benefit plan providers, and employees
Develops, implements and evaluates wellness and health care educational programs to promote healthy lifestyles and changes in health care utilization and compliance
Develops, implements and evaluates financial education programs to help employees understand financial concepts, develop financial goals and prepare for retirement
Bachelor's degree in Business, Human Resources or related field required. Advanced training and or certification is highly desired
Minimum of five years’ experience in benefits or human resources
Demonstrated experience dealing with Work Councils (preferred)

181

Compensation & Benefits Manager Resume Examples & Samples

Bachelor's degree required; Masters a plus. Areas of study may include human resources, business, or finance
5-7 year's work experience in HR function, or appropriate combination of education and experience
Ability to work independently, managing multiple projects and priorities simultaneously
Strategic initiative: ability to identify issues, develop recommendations, sell ideas, and implement the solution
Strong interpersonal skills, ability to remain poised in difficult situations and operate within areas of ambiguity
Computer skills with proficiency in standard Microsoft office software applications and exposure to HRIS systems
Ability to provide analysis and advice in non-routine, project-related area
Ability to manage a team of people, respecting and valuing differences they bring to their roles and how to further their development while delivering against business objectives
Capability and interest to grow into senior leader in the organization

182

Benefits Manager Resume Examples & Samples

Provides thought leadership, consultation, and guidance on benefits practices & programs. Works strategically with HR partners and business leaders to develop these practices & programs and to ensure alignment with company culture, philosophies, and business objectives
Manages the relationship and performance of the company’s outsourced benefits broker/administrator/actuary, various benefit carriers, 401(k) record keeper, and relocation service provider
Provides leadership, supervision, & development to an analyst who is responsible for educating team members on the company’s benefits program; auditing benefits-related payroll deductions; analyzing service provider & carrier invoices; reviewing claim & health data to identify opportunities for improving team member health; creating reports requested by management; and tracking leave of absences & filing life/disability claims for Service Center team members. The leader reviews the work of this analyst, provides critical feedback on her/his deliverables & job performance, and has the authority to recommend hiring & termination decisions for this team member
Establishes benefits practices and internal controls so that team members are administered benefits fairly, competitive with market conditions, and in accordance with regulations
Designs self-insured & fully insured healthcare plans, wellness programs, retirement plans, and relocation plans to attract, retain, & reward talent. Oversees the annual & ongoing benefits enrollment processes and ensures changes in plan design are appropriately implemented in time for annual enrollment
Utilizes spreadsheet and presentation software to (1) monitor benefits-related expenses, utilization, & activities and (2) recommend benefits design & process improvement opportunities
Coordinates annual non-discrimination testing, the 401(k) audit, and Form 5500 filing
Administers and configures the company’s FMLA record keeping application
Provides HIPAA compliance training and compliance assessments companywide
Participates on the company’s healthcare and 401(k) administrative committees
Required to travel approximately 0 - 10%
Bachelor's degree in Business, Human Resources, or a health-related field
Minimum seven (7) years relevant experience, including at least three (3) years of experience successfully leading a team. Experience must include working knowledge of benefits administration, such as self-insured healthcare, wellness, & 401(k) plan design; benefits education; compliance with the Employee Retirement Income Security Act, Family and Medical Leave Act, Health Insurance Portability and Accountability Act, Consolidated Omnibus Budget Reconciliation Act, Americans with Disabilities Act, & Uniformed Services Employment and Reemployment Rights Act; disability & life insurance claim processing; and relocation practices
Benefits certification required, such as Certified Employee Benefit Specialist, Certified Benefits Professional, or Benefits Account Manager Certification
High degree of personal ownership/accountability of all work products, ethics, integrity, and adherence to confidentiality & professional standards
Strong quantitative and analytics skills with an ability to solve problems creatively and timely
Excellent customer service orientation and communication etiquette, including ability to interact and effectively communicate with team members and service providers through verbal (in-person, telephone, etc.) and written (presentations, analysis, email, etc.) interpersonal communication skills
Ability to simultaneously manage several complex projects and meet deadlines under pressure while working under moderate supervision and maintaining accurate attention to detail
Understanding of financial statements and accounting concepts
Intermediate knowledge of Microsoft Excel, PowerPoint, and Word
Infinium, J.J. Keller FMLA Manager, OneExchange, and Showcase experience preferred
Knowledge of Federal and State law related to benefits
Knowledge of general business practices
Gaming and/or hospitality experience preferred
Must be twenty-one (21) years of age
Must successfully pass an alcohol and drug screening
Must possess and maintain a valid driver’s license within assigned state of employment
Must successfully pass background check and, as needed, be able to obtain gaming work permits/licenses in jurisdictions where Pinnacle Entertainment has operations

183

Benefits Manager Resume Examples & Samples

Assist with administering employee benefits programs such as retirement plans, medical, dental, vision, life and disability insurance programs
Work closely with the benefits team in all of the following areas
Developing census data and benefits information for soliciting quotations; and as needed for actuaries, insurance carriers and management
Installing approved new plans or changes to existing plans by preparing announcement materials, plan summary documents and other media for communicating plans to employees
Conducting employee meetings and arranging for enrollment
Advising and counseling employees on existing benefits
Managing and maintaining Open Enrollment documentation along with auditing the elections to ensure proper coverage
Assist in the preparation of all benefit documentation (such as original and amended plan texts, benefit agreements and insurance policies) to ensure prompt and accurate compliance
Assist with the preparation of reports and applications required by law to be filed with federal and state agencies, such as Internal Revenue Service, Department of Labor, insurance commissioners, and other regulatory agencies
Handle benefits inquiries and complaints to ensure quick, equitable, courteous resolution. Maintain contact in person, and by phone or mail with hospitals, physicians, insurance companies, employees and beneficiaries to facilitate proper and complete utilization of benefits for all employees
Supervision and maintenance of enrollment and claims records for all benefit plans
A minimum of 3 to 5 years of experience in benefits administration
Any appropriate combination of education and experience
Ability to self-manage and work independently
Strong computer software skills
Microsoft Outlook, Word and Excel a must; PowerPoint experience is helpful
3-5 years of benefits administrative experience

184

Benefits Manager Resume Examples & Samples

Lead and manage the development, communication, evaluation and administration of employee benefit plans. Plans include, but are not limited to: medical, pharmacy, dental, vision, wellness, life insurance, disability plans, 401(k) and other benefit programs
Provide research, expertise and ongoing evaluation of all U.S. benefits programs and manage benefit vendor relationships to ensure benefits are cost-effective, well communicated and understood by employees, properly documented and compliant with all related rules including ERISA, IRS, ADA, ACA, etc. Work with vendors and external counsel as required to ensure compliance. Develop employee communications. Approve plan documents, vendor contracts, 5500’s, etc
Prepare and manage analytics related to the benefits function including but not limited to: the benefits budget, self-funded health claims expenses, 401(k) and Non-qualified deferred compensation related calculations, utilization and effectiveness
Provide research and benchmarking analysis to assess the competitiveness and effectiveness of benefits programs and plans. Work with global locations to understand benefits and advise on overall global benefits strategy
Supervise the Benefits team. Work with employees and vendors to resolve employee issues
Other duties as assigned to support the general purpose of the position’s function
Min. Education and Field of Study: Bachelor’s Degree in a related field
Minimum Years of Experience: 5-7 years of benefits experience
Minimum Skills: Must have excellent analytical and communication skills. Good working knowledge of ERISA, ACA 401(k) plans and fundamental Benefits concepts

185

Benefits Manager Resume Examples & Samples

Partner with our primary benefits vendor, Mercer Marketplace, to ensure flawless administration of our plans and best-in-class participant experience
Review daily error reports resulting from various vendor feeds and action appropriately and timely, including partnership with relevant internal partners (i.e., IT, Payroll)
Accountable for issue resolution with all vendors and insurance carriers
Responsible for program, vendor management and administration of tuition reimbursement, adoption assistance, back-up care, service awards and discount programs
Prepare COBRA rate file and post-65 retiree file for vendor
Conduct monthly audits across all benefit systems to ensure accuracy of data
Responsible for regulatory filing and audit activity including 5500s and ACA reporting
Review and reconcile invoices
Work with Payroll to identify and correct any benefit deduction issues
Serve as escalation point for employee issues and appeals
Collaborate closely with members of our Benefits Center of Excellence (COE) team to ensure programs are delivered accurately and efficiently
Lead annual enrollment activities and partner with COE for all communications
Co-lead, with Benefits COE, any benefit integrations resulting from M&A activity including transitioning from old plans and onboarding into Allergan plans
Work with vendor call centers to ensure scripting is accurate and clear
Provide program education for HR Service Delivery to enable inquiries to be answered within the context of the service delivery model
Create and update all process documents and project timelines to ensure business continuity
Conduct training for HR and employees for key events (i.e., Open Enrollment, M&A)
BA Degree Required
5-7 years of Benefits experience, working with outsourced TPA Benefits Administrators
Direct, in-depth experience with Mercer Marketplace is a plus
Demonstrated expertise in vendor management required
Subject matter expert in health and benefit policies and regulations
Experience with M&A activity and integration of benefit plans
Working knowledge of Workday and ADP EV5 preferred
Broader benefits knowledge of retirement plans and leave programs is a plus
CEBS or similar certification desired
Ability to thrive and excel in a dynamic, fast paced environment
Demonstrated ability to succeed within an atmosphere of constant change
Ability to collaborate with multiple, internal partners across the organization
Capable of recognizing and responding to employee issues with a sense of urgency
Excellent analytical skills and ability to deep dive into problems to assess root cause
Pro-active thinker who can provide solutions for process improvements to enhance user experience with our programs
LI-RM5

186

Benefits Manager Resume Examples & Samples

Bachelor's Degree or equivalent in Business, Human Resources or required field
6+ years of progressive responsibility and experience in Benefits
Government regulations as they apply to compensation base and incentive compensation programs; company policies and operations
Ability to interact with all levels of employees, management, vendors and exposure to board
Excellent communication (verbal and written) skills and cross-group collaboration
Strong Microsoft Office skills including: Word, Power Point, Excel, Visio
Excellent networks in the industry/sector
Intellectually astute with strong drive for results
Planning, organizing and coordinating competencies

187

Compensation & Benefits Manager Resume Examples & Samples

Leads and/or participates in day to day management of project plans to complete design of best practice compensation and benefit processes that will support global and local improvements to deliver against company goals and objectives
Ensures base pay practices are aligned with global strategy and polices by participating in annual and adhoc salary surveys, interpreting data from surveys and making recommendations based on findings. Participates in job evaluations for existing and proposed jobs according to the Mercer classification system. Understads actual & future market trends
Leads the annual salary planning process for North America. Partners with Global Rewards COE to implement the salary planning tool and/or update tool with affiliates. Communicates and trains management and human resources on the process, guidelines and tools, provides guidance and consulting to human resources management and executives, reviews and monitors budgets and prepares final analysis and presentation for approval to senior management
Works with appropriate third parties to coordinate annual compliance and auditing activities and governmental filings for defined benefit and defined contribution plans; partners with legal counsel and vendors on plan amendments; assisting management in compliance areas including SPD review, plan document review, plan amendments, communication of federally required notices, and submission of annual required filings. This also includes ensuring accurate and compliant administration of the Pension Plans; productive relationship with the vendors; and participation in benefits-related processes to ensure effective delivery of programs (Health, Preventive care, EE Recognition "BRAVO", Worklife fit & Other)
Partners with talent management and acquisition team to ensure timely and competitive offers for internal and external candidates
Conducts research and analyzes data to identify trends in compensation and retirement benefit programs and continually reviews current practices and policies to ensure that best practices are being implemented and utilized
Partners with Finance to ensure accurate accrual of compensation and benefit programs
Implements, educates, consults and administers global compensation strategies, policies, and programs in collaboration with the Global Rewards Center of Excellence
Acts as subject matter expert to HR Direct and employees for questions in responsible area and provides solutions in a timely manner. Mentors Reward Specialist through day to day guidance and coaching
Responsible of CM Process and for union employees works in parter with HR operations COE for semester imcreases
Coordinates global & Local events (local dates & global Weeks)
Supports Local Payroll management.Please add all relevant information

188

Compensation & Benefits Manager Resume Examples & Samples

Leads the annual salary planning processes for KSM & MCU. Partners with Global Rewards COE to implement the salary planning tool and/or update tool with affiliates. Communicates and trains management and human resources on the process, guidelines and tools, provides guidance and consulting to human resources management and executives, reviews and monitors budgets and prepares final analysis and presentation for approval to senior management
Conduct and provide guidance on job evaluations to determine appropriate salary assignment. Participate in salary surveys, evaluation of job descriptions and analysis and audit of the results to maintain a competitive market position. Ensure alignment with Global HR IPE grading structure
Acts as subject matter expert to HR Services for questions in responsible area and provides solutions in a timely manner. Mentors Comp Analyst through day to day guidance and coaching
Responsible of CM Process and for union employees works in partner with HR operations COE for semester increases
Supports Local Payroll management

189

Global Benefits Manager Resume Examples & Samples

Analyzes claims data and trends and reports results to management
Prepares recommendations to management regarding plan changes and modifications. Has in depth knowledge of ERISA (Employee Retirement Income Security Act)
Directs administration of retirement, profit-sharing, thrift, group medical/surgical, disability, and life plans. Stays up-to-date on benefit laws and regulations
Works with Benefits consultants, brokers, trustees, and any necessary legal assistance on benefit matters
Ensures that the Company retains a competitive benefits posture in the marketplace
Develops and delivers presentations for employees and field Human Resources

190

Benefits Manager Resume Examples & Samples

Oversee all benefit plans including health (medical, prescription drug, dental, vision, wellness), 401(k), short-term disability, long-term disability, life, AD&D, spending accounts, voluntary benefits, EAP, COBRA, and executive benefits
Lead process improvement and change efforts for all benefit plans. Review and document all processes and make improvements to be more efficient and customer focused. Audit input and output to make sure processes are being followed and correct data and records are maintained
Prepares and submits government-mandated reports
Develop communication programs to successfully market and explain the benefits. This includes portal, preparing and delivering presentations, new employee orientations and specialized communications
Oversee benefits related HRIS activities (e.g. eligibility, self-service, carrier feeds, funding). Develop ways to automate processes through UltiPro or other appropriate software. Be project leader for any new software products developed or purchased for Benefits Administration
Maintains knowledge of and analyzes government regulations (i.e., ERISA, IRS, DOL, Section 125, and insurance commissioners), benefit program trends and prevailing practices among similar organizations
Analyzes benefits experience for cost-control and risk-assessment factors
Conducts evaluations of industry standards and benchmarking for employee benefit programs
Assist in the negotiations and contracts with benefit plan providers, vendors, auditors, and consultants for services, premiums, and plan administration
Maintains HRIS to ensure efficient operations, processing, and report generation
Ensure compensation and rewards programs are complaint with all laws and regulations including FLSA, EEO, and ADA
Oversee all leave of absence policies, time off programs, FMLA, and disability to ensure consistency and compliance with regulatory and legal requirements
Manage carriers, vendors and consultants
Partner with internal groups (e.g. payroll, legal, accounting) as well as HR Business Partners and management at business units on day to day and strategic benefits issues
When needed, cross train all benefits staff on plans and administrative processes to provide adequate staffing coverage in the event of absences, turnover or emergency
Respond to benefits questions/issues. Deal with a variety of service concerns; solve problems with HR business partners, insurance carriers and employees

191

Payroll & Benefits Manager Resume Examples & Samples

An understanding of current payroll legislation and statutory requirements
Self-motivated and able to work independently as well as part of a team
Good communication and interpersonal relationships skills
Able to work under pressure and to tight deadlines
Computer literate in Windows NT

192

Global Benefits Manager Resume Examples & Samples

Administers company’s benefits programs/policies/procedures for domestic and international benefit programs
Applies technology where possible to improve efficiency of day-to-day benefits activities
Ensure all related paperwork is complete and submitted in a timely fashion—including the collection, review, follow up and the final submission of the information
Assists with the implementation of Open Enrollment company-wide
Develops and maintains relationships with vendors ensuring quality communication and problem resolution related to billing/premium and other issues
Provide leadership to benefits coordinators at domestic and international Olin sites
Primary point of contact for domestic and international HR contacts on benefits related matters. Provides quality and timely customer service through the answering of employee and management questions
Manage plan contract administration and other plan maintenance tasks such as renewals, rate setting, etc…for domestic and international locations
Provide customer support on employee benefits questions related to health insurance, disability insurance, and other benefit programs
Bachelor’s degree in Business, Finance, Accounting or related field required
Minimum of 8 years' experience in both domestic and international benefits required
Minimum of 3 years supervisory experience required
Experience working with PeopleSoft or other HRIS system and the ability to write queries is preferred
Proficiency in Microsoft Office (Word, Excel, Outlook) is required
Must have the ability to learn and become proficient with the databases and reporting systems used by vendors

193

Employee Benefits Manager Resume Examples & Samples

A bachelor's degree with at least five (5) years of experience in the benefits field or a combination of education and experience with at least three (3) years in a management role
Thorough knowledge and experience with PeopleSoft HCM or equivalent HRIS software
Experience working with outsourced benefit administration and report writing software
Prior experience with international benefit plans and union plans preferred
Comprehensive knowledge of benefit laws
Strong communication skills, both verbal and oral, as well as the ability to communicate effectively with all levels of employees
Strong prioritization, detail orientation, decision making, problem solving, and multi-tasking skills, with the ability to handle multiple deadlines
CEBS, PHR, SPHR preferred

194

Payroll & Benefits Manager Resume Examples & Samples

Responsible for leading a payroll team and ensuring payroll is processed accurately and on time (hourly and salaried)
Organize and implement year-end schedules
Perform monthly reconciliations of general ledger to bank statements
Lead the administration of the Group Benefit Plan
Establish strong, collaborative relationships within business unit
CPM Designated
Previous experience leading others
Previous experience using ADP and Peoplesoft
Experience processing pay across multiple provinces
Advanced skills in reconciliations
A Highly motivated, approachable professional with strong interpersonal skills

195

Benefits Manager Resume Examples & Samples

Benefits program and vendor negotiation / renewal process planning
Review of all program contracts
Development, implementation, and management of benefit programs
Design and manage Open Enrollment process
Stay current on new / innovative practices and trends in employee benefits and wellness, specifically in the high tech industry
Conduct plan analysis and contribute to strategy, design, benchmarking and reporting of benefit programs
Contribute to other special benefits projects, both domestic and international, as required
Management and administration of all benefits plans
Management of COBRA process
Support invoicing reviews and billing accuracy
Support administrators to ensure benefits payroll accuracy
Process and audit vendor invoices
Ensure company compliance with federal, state, and local laws, including required notice distribution, non-discrimination testing, audits of benefits plans & deductions, HCSO compliance, and ensuring reporting requirements are met in a timely manner
Minimum of 3-4 years work experience in U.S benefits
Strong knowledge of HR processes, U.S benefits, compliance, and integrated payroll processes
Experience using HRIS system(s) - Workday a plus
Excellent oral, communication, and problem solving skills, and ability to quickly resolve issues
Self-motivated, positive attitude, high-energy individual who is able to balance multiple projects and priorities
Ability to work both independently and collaboratively toward mutual objectives and to influence cross-functional teams
Ability to demonstrate complete discretion and confidentiality

196

Benefits Manager, Financial Benefits Resume Examples & Samples

Networking capabilities both inside and outside organization
Ability to work in a fast-paced environment and deal with ambiguity
Communication, cross-group collaboration, and interpersonal skills

197

Benefits Manager, Time Away Benefits Resume Examples & Samples

Networking capabilities both inside and outside organization
Ability to work in a fast-paced environment and deal with ambiguity
Communication, cross-group collaboration, and interpersonal skills
Organization skills and detail oriented

198

Corporate Benefits Manager Resume Examples & Samples

Researches trends and best practices to drive strategy, planning, implementation and administration of corporate benefits programs to meet employee and company objectives
Assists with selection, evaluation and management of benefit vendors, plan administrators and consultants; develops performance metrics that ensure performance is maintained or exceeded
Works closely with vendors to evaluate plan design, program development, market data analysis, plan renewals, investment performance, stock option valuation, etc
Drives open enrollment process --- socialization of proposed changes, negotiation with carriers, facilitation of open enrollment meetings, systems and website setup and testing, creation and roll-out of communications and enrollment verification
Coordinates response and resolution of participant questions, claims issues, QDRO processing and appeals
Develops and distributes effective communication of all benefit programs
Maintains data integrity by researching and resolving errors
Pro-actively maintains knowledge of government regulations to ensure timely plan revisions, internal and external audits, testing, government reporting — 5500s, SARs, etc.; maintains HR SOX and SAS70 narratives and serves as the point of contact for the 401k and Non-Qualified Deferred Compensation plans
Establishes and maintains easily accessible/retrievable records pertaining to the implementation, administration and termination of plans and vendors
Processes QDROs, QNECs, and coordinates the response and resolution to participant questions, loans, hardship withdrawals and distribution issues
Manages the equity grant planning processes and recordkeeping for all equity vehicles Processes all stock events, including external reporting for the proxy statement and other public filings
Facilitates third party trustee payments with Treasury; maintains and develops financial records systems and ensures accuracy and payment of invoices
Serves as a member of the 401(k) Administrative Committee, responsible for meeting minutes and the documentation of investment reviews and decisions
Delivers high-end service levels to employees, HR community, vendors and Senior Leadership)
Must possess at least a Bachelor’s Degree – CEBS or CBP certification preferred as well
Must be an advanced user of Microsoft Office Suite (Word, Excel and Power Point)
Strong organization and time management skills required
Must be able to manage multiple tasks/projects simultaneously
Must be capable of reporting research results with open and clear communication skills
Must maintain a high level of confidentiality

199

Health & Welfare Benefits Manager Resume Examples & Samples

Design and administer health benefits and wellness programs
Manage the financial aspects of PACCAR’s U.S. benefits and wellness programs to ensure they are economically sound, internally equitable and externally competitive
Manage team of benefits professionals
Manage the system for benefits enrollment administration
Lead the budget planning process to include development of projections, accrual rates and other benefits metrics
Facilitate the annual plan renewal analysis, rate negotiation and approval requests for self-insured and fullyinsured plans
Manage vendor relationships to ensure all performance commitments are met and that PACCAR is receiving a high level of customer service
Ensure regulatory compliance and accurate reporting for state and federal laws for benefits and wellness programs and associated policies and procedures
Excellent analytical and financial skills; writing skills (candidates may be asked to provide writingsamples) project management skills; presentation skills; attention to detail; leadership skills; high level of commitment to quality
Must demonstrate outstanding communication skills
Five to seven years of leadership in benefits design, costing, and communications
Health & Welfare legal compliance experience with working knowledge of ERISA, COBRA & ACA
Experience leading a team of professionals
BA in Business, Human Resources or related field
MBA Preferred

200

Benefits Manager Resume Examples & Samples

Administer the overall benefit program strategy for North America and execute the strategy as directed
Develop specifications for new plans or modify existing plans to maintain company's competitive position in labor market, and obtain uniform benefits package for all company locations, where possible
Consult with insurance brokers to obtain trend data, benefit and plan design offerings, as well as costs; respond to insurance proposals and make recommendations for benefit offering changes; collaborate with the contracted employee benefits broker in the design and actuarial review of benefit programs
Maintain an up-to-date knowledge base of benefit plan/program trends, standards of practice, as well as legal requirements and proposed changes
Ensure all benefit programs are compliant with statutory and regulatory requirements to include applicable reporting, disclosure, and educational requirements (i.e., 5500’s, 1095/1094, PCORI, CMS, SBCs, non-discrimination testing, etc)
Recommend classes of eligible employees for new or modified plans
Administer and manage the operation of various employee benefit programs; analyze, develop, implement, and evaluate relevant policies and procedures; advise senior management on the program operations, including premium rate determinations and significant administrative issues
Manage the development, preparation and distribution of benefit program information and enrollment materials. Communicate benefit program information to employees; assist employees in understanding available benefit choices and options available
Manage and maintain all benefit enrollment/administration systems and file feeds; ensure systems and information resources are up-to-date, available, and easily accessible. Participate in testing of enrollment systems to ensure accuracy
Prepare and manage the annual budget for all benefit programs; maintain and evaluate financials and program cost; prepare specifications and review contracts for provider and employee benefit program services; manage internal and external audits of various benefit programs
Develop and maintain a strong business partner relationship with payroll, finance, company stakeholders, service providers, contracted consultants, benefit brokers, and Third Party Administrators; ensure the Company its employees and its shareholders are provided a high level of service both internally and externally
Handle benefits inquiries and complaints to ensure quick, equitable, courteous resolution. Manage and maintain benefit program records; build, maintain, and provide reports as required or requested on an ad hoc basis
Actively participate on a non-voting basis in the company’s Retirement Committee
Responsible for auditing, tracking and timely payment of bills
Responsible for the management of the company’s wellness program
Assist in the development of company bargaining proposals for employee benefits and analyze union benefits demands. Obtain and prepare cost data for company and union proposals and final settlements
Assist in the maintenance of global pooling arrangements
Have a working knowledge of leave administration (i.e., FMLA) and assist employees through the process as necessary
Bachelor's degree in Human Resources, Finance or related field
Minimum of 5 years of experience in the benefits field managing a self-funded health plan, retirement, life and various voluntary benefit plans
Prefer working knowledge of Oracle Fusion benefit enrollment processes
Prefer a working knowledge of ADP
Project management experience especially in annual renewal/open enrollment process
Experience in benefit enrollment system implementation/testing preferred

201

Compensation & Benefits Manager Resume Examples & Samples

Will have the skills and capabilities to carry out the remit of the role autonomously and innovatively with strategic capability. Will have the aptitude to work proactively to continually evolve process and develop policy and drive regional strategy
Will have a sound detailed technical knowledge of compensation frameworks, policies and market practices, including salary structures, incentive scheme design and the operation of Compensation Reviews. Will also have a good understanding around Executive compensation, market practice, and will have the capability and skillset to evolve an effective regional strategy
Will have a background in all aspects of benefits administration, salary sacrifice arrangements and associated regulations
Will be highly numerate and very experienced at carrying out comprehensive analysis and devising solutions for complex issues with high attention to detail. Will be highly proficient at producing and presenting effective business proposals to influence outcomes
Will have proven project management skills and capability to produce end to end ‘best in class’ implementation through independent, effective planning and leadership
Will be fully conversant with share plan administration, associated legislation and HMRC regulations
Will be able to effectively communicate and influence at all levels and have the capability to build good productive working relationships, both internally and externally, to achieve successful outcomes
Will have a well-developed understanding of the dynamics of business and the intricacies of working within a large global organization. Will be able to operate effectively as part of a global team and be comfortable working in a high performance driven environment
Will be very technology savvy with proven experience of working with complex systems and databases. Will have very advanced Excel skills & be fully proficient in MS Office
Will be skilled at making the complex simple and clearly articulating the essence of the business and important topics in the language of the target audience. Actively engages with others in pursuit of clear strategic goals
Is comfortable delegating and will clearly assign responsibility for tasks and decisions. The ability to create strong internal and external networks and professional groups to ensure best practice

202

Benefits Manager Resume Examples & Samples

5 years of experience in benefits with 2 years of experience in a management role
2 years of experience managing a shared services operations center
Clear understanding of and practical experience with ERISA, COBRA, PPA, ACA, and other federal and state regulations governing employee benefits
CEBS designation
Lawson HRIS
Demonstrated knowledge of employee benefits plans, administration, and compliance
Strong functional knowledge and understanding of HRIS
Manages daily administration and compliance for all employee benefits plans, including health and welfare, income protection, leave management, retirement, workers’ compensation, and Affordable Care Act
Manages education, training, and operations of the Human Resources Shared Services Center
Evaluates, budgets, and continuously monitors employee benefits programs to ensure a meaningful and competitive benefits package
Manages staff, including Senior Benefits Analyst, Benefits Analyst, FMLA and Workers’ Compensation Coordinator, and Human Resources Service Center Representatives
Manages annual open enrollment process, ensuring an easy, accurate, and timely outcome
Manages vendor and broker relationships
Serves on Retirement Committee
Partners with Human Resources on benefits issues related to acquisitions
Mentor team members to encourage personal and professional growth
Encourage ongoing skill development by providing opportunities for continued education

203

Remuneration & Benefits Manager Resume Examples & Samples

Strong stakeholder management skills, both internal and external
Experienced change manager
Strong analytical, problem-solving and conceptual skills
Experience in managing complex HR/remuneration projects
Ability to manage rapidly changing priorities calmly and efficiently
Ability to deal with sensitive and difficult situations in consultation with HR team
Ability to multi task
Strong EQ
Exercise sound judgment with minimal supervision

204

Compensation & Benefits Manager Resume Examples & Samples

Support to develop and implement clear operating frameworks (policies, processes, governance, KPI’s) in Region/Territory/Country for C&B programs to support the strategy, driving harmonization and simplification and ensuring compliance
Work closely with Corporate/Region/Territory/Country HR Services to ensure C&B policies are supported by robust and efficient administration processes
Support Region Head C&B
Proactively monitor external and internal markets to identify trends in global compensation and benefits programs
Provide education and training across the organization to enhance expertise, effectiveness and credibility of the function
5+ years C&B experience including operational roles
A proven track record of working with key stakeholders up to Region Directors to develop value-added, pragmatic solutions that are aligned with the overall company strategy
Project work with interdisciplinary and interdepartmental teams
Knowledge in Compensation & Benefits in Region, Territory and Country
Understanding of global C&B philosophy, it's elements, tools and metrics

205

Global Benefits Manager Resume Examples & Samples

Assess and document existing benefits programs to facilitate transition to the Head of Reward
Identify employee requirements and trends and developments in benefits offered by other organisations
Partner with consultants and brokers to ensure a smooth transition of practices during handover
Ensure compliance with federal, state, and local legal requirements of existing programs
Inform employees of benefit usage by preparing and distributing benefit reports
Oversee maintenance of benefit records through recordkeeping systems; this includes introduction of monthly life events in UK
Respond to escalations of employee questions and problems by interpreting benefit policies and procedures
Reconcile benefits accounts by approving billing statements
Maintain benefits staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results
Achieve financial objectives by preparing the benefits and department operational budgets; scheduling expenditures; analysing variances; initiating corrective actions
Prepares special reports by collecting, analysing, and summarizing information and trends
And much more!

206

Benefits Manager Resume Examples & Samples

Oversees the administration of employee benefits plans, including new hire orientation; document creation; compliance; enrolling and terminating with carriers; and reconciliation of invoices. Calculates employee benefit coverage for pension benefits, retirement savings plans, disability plans, group, medical, dental, and/or life insurance as well as other employee benefit programs
Manages the annual and ongoing enrollment process which includes developing, planning, and implementing various communications, plan descriptions, handbooks, and training programs to provide human resources, management and caregivers with information necessary to understand their benefit programs
Analyzes employee benefit plans to ensure compliance with federal and state regulations. Scrutinizes proposed changes with actuaries, attorneys and consultants, and implements approved changes
Identifies and implements opportunities for plan improvements based on market analysis to ensure a competitive fringe benefit package. Recommends and implements annual changes to plan design and plan costs. Conducts and participates in local and national benefit surveys
Investigates and analyzes opportunities to control benefit costs through the negotiation of benefit contract terms, participating in the competitive bid process, and ensuring the existence of effective and efficient administration. Reviews existing benefit programs of proposed and newly acquired affiliates to determine comparability with existing Aurora benefits
Works with vendors to design, plan and manage the implementation, communication and administration of system wide employee benefit programs. Manages vendor relationships and ensures adherence to contractual provisions, high level of customer service/ issue resolution and enhancements to contractual arrangements
Audits benefit records to ensure accuracy and consistency across various benefit systems/vendors; compile, generate and submit employment and benefits data required for auditors and other external requests
Manages various benefit projects to enhance the effectiveness of the program, control costs, and ensure adherence to legal and regulatory standards. Develops statistical reports and captures data used by management in decision making
Provides consultative guidance and education to caregivers related to the interpretation and administration of benefit program policies, procedures, and programs. Manages all first level eligibility appeals from caregivers. Consults and provides advice and training to system-wide human resource partners on employee benefit matters
Recommends and implements new administrative procedures to streamline and automate the employee benefit function
Bachelor’s degree and five years of experience in benefits administration
Strong analytical, organizational and time management skills
High degree of professionalism and confidentiality

207

Global Benefits Manager Resume Examples & Samples

Review, recommend, and implement changes in benefit programs
Assure compliance with all federal and local regulations and other related rules including all government reporting requirements and disclosures
Conduct plan audits, data validation, data analysis and reporting on benefit plans
Assist with management of annual global benefits budget and cost forecasting
Manage annual US benefits open enrollment and non-qualified plan open enrollment cycles
Partner with key internal stakeholders such as committees, HR generalists, IT, Legal, Finance, Tax and Payroll to ensure efficient plan administration, cost reporting, and excellent customer service to employees
Assist with management of global vendor relationships, brokers, and consulting partners including contract and plan negotiations, vendor selection, and monitoring of service level agreements
Design communication programs to enhance value of benefit programs and increase employee understanding
Manage ad hoc benefit projects and vendor transitions and implementations
Participation in and support of global mobility related initiatives
Identify and resolve issues with benefit plan vendors, HR Technology, Tax and Payroll as they arise
Monitor external global benefit trends and participate in market surveys
Maintain benefit plan documentation including plan documents and policies and practices
Conduct new hire benefit orientation sessions and employee communication sessions, as needed
Prepare annual government filings (5500s, Summary Annual Reports)
Serve as a point of contact for benefit plan inquiries from employees and plan participants
10+ years of HR/benefits experience with demonstrated project management experience
Knowledge of applicable benefits regulations including ERISA, HIPAA, FMLA, COBRA, and ACA
Exceptional analytical and problem solving skills and attention to detail
Ability to work independently and in a collaborative, team structure
Proficiency in MS Office Suite applications with strong Excel skills

208

Regional Benefits Manager Resume Examples & Samples

Drive contract negotiations while partnering with the appropriate benefit plan providers, vendors, plan administrators, and consultants relating to premiums and services
Make recommendations for benefit plan changes according to local benchmarks while ensuring compliance with country legislation
Work closely with the Global Benefits Team in benefit plan design and implementation
Administer (or provide guidance) for all health, risk, retirement, and benefit policies for each country and in accordance to employment rights that would include: Fully or self-insured health (medical, dental, vision), life/death/accident insurance, flexible benefits, car programs, retirement (DB and DC Plans) and disability
Oversight of leave programs and all other benefits policies
Prepare and communicate information to employees and all stakeholders about benefit programs and procedures changes and government-mandated disclosures surrounding policies and enrollment processes
Compile benefits-related statistics and census data, and summarize survey information to support benefits recommendation
Improve and streamline current processes with vendors and other key stakeholders
Work with local payroll teams to trouble-shoot and improve current processes and help in developing interfaces where applicable
Manage all vendor relationships including the broker relationships
Resolve benefit cases quickly and efficiently, determining and proposing better ways to close cases
Respond to escalated inquiries quickly and efficiently
Monitor our yammer site for any benefit related issues and resolve quickly
Inform or consult with local HR team and country managers as needed
Bachelor’s degree or equivalent with 5-7 years related benefits experience
Proactive team member with strong customer service orientation, excellent attention to detail and follow- through
Ability to handle confidential colleague information with discretion and exercise good judgment
Demonstrated knowledge of employee health, risk and benefits policies associated processes and procedures
Strong working knowledge of current benefit practices and trends
Certified Employee Benefits Specialist (CEBS) or other relevant professional certification a plus
Well-organized individual with good time-management and project management skills to manage multiple projects and priorities
Working knowledge of country, federal and or/ province/state regulations affecting the administration of broad-based or statutory benefits
Strong negotiation, consulting, problem-solving and analytical skills
Ability to conduct research and participate in salary surveys to benchmark and learn industry best practices
Ability to build solid relationships with management, other HR teams, cross-functional internal partners and external providers and vendors
Experience managing vendor relationships to ensure administrative accuracy, strong plan performance, regulatory compliance and cost containment
Proficiency in Microsoft Office, particularly Excel, Word and PowerPoint
Regional compensation experience is a plus

209

Senior Benefits Manager Resume Examples & Samples

Leads the development of the long-term strategy for all company benefit programs to attract and retain a high-performance workforce. Develops and implements the benefits communication strategy
Designs benefit programs that are market competitive and align with the business strategy, including health and welfare, retirement, disability, leaves of absence, life insurance, company car, and stock option programs
Ensures benefit programs are properly administered and legally compliant. Conducts analysis to evaluate the rate structure and work with the benefits vendor (consulting firm) to recommend changes to benefit plans to improve coverage and/or deliver benefits more cost effectively
Leads and manages the Benefits team, coaching and developing associates to support the company growth objectives. Works with the Director on recruiting and retaining staff
Provides recommendations on improving benefits based on detailed competitive analysis with peer organizations to address employee concerns and ensure the company is fully competitive. Demonstrates an understanding of the market dynamics and key competitor benefit plan design and industry trends
Oversees the benefits enrollment process to ensure accuracy and timeliness. Produces and audits reports to ensure that all eligible employees receive enrollment information. Creates open enrollment communication materials for associates
Oversees annual benefits budgeting process and provides budget oversight related to benefit costs, premiums, and claims
Develops and conducts training sessions for both Support Center and Operations associates to communicate the benefit options available as the basis for their making appropriate benefit selections
Serves on the 401(K) Committee. Partners with 401(k) advisor in gathering information on the plan and associate participation for the Committee’s consideration. Provides 401(k) fund information and enrollment statistics and recommendations to assist the Committee in taking actions to improve employee participation
Administers the company’s stock option program, determining associate eligibility and number of options for which associates are eligible; communicates eligibility and option grants to participants. Ensures proper administration of the program so that associates are able to cash out vested shares at the appropriate time
Bachelor’s degree required; business and/or HR major preferred. MBA preferred
Minimum seven years of experience in HR and benefits, preferably in a retail/hospitality operations environment
CEEBS or equivalent certification preferred
Successful completion of annual store training

210

Global Benefits Manager Resume Examples & Samples

Development, implementation, management and administration of benefit programs
Assist employees with benefit inquiries
End to end management of benefits invoicing, payment, reconciliation process: including Timely invoice submission; reconciliation of vendor invoice discrepancies and issue resolution
Oversee benefits processing for new hire and qualified life events
Work with our third party leave administrator to help manage employee leave of absence paperwork
Partner with Payroll when needed, to ensure benefits payroll accuracy
Ensure company compliance with federal, state, and local laws, including ACA reporting, required notice distribution, non-discrimination testing, audits of benefits plans & deductions, HCSO compliance, and ensuring reporting requirements are met timely
Maintain overall benefits content on Corporate Intranet and HR shared folder, including plan documents, benefit summaries, benefit policies
Partner with our international and USA benefits broker to assess, change, renew and administer our existing health/welfare and retirement benefits programs
Work closely with internal Finance and broker partners to track benefits spend, analyze trends, and ensure proper inputs for annual budgeting process
Partner with HR on the annual open enrollment process, involved in all phases of renewal discussions, benefits communication plan, conducting employee meetings, etc
Along with 401k broker, manage the day to day management as well as other activities that support decisions made by the 401K Committee

211

Gf-compensation & Benefits Manager Resume Examples & Samples

Provide consultation and respond to inquiries from Senior Management and HR Generalists on Compensation, HRMS, and Reward and Recognition issues, including Year-End budgets and accruals, Year-End recommendations, job evaluations, candidate offers, salary recommendations, counter-offers, and internal/external market benchmarking
Apply technical expertise in Compensation principles, practices and procedures
Drive compensation end results through project management and client relationships
Consult with HR Generalists, Citigroup Employee Services and other Senior Compensation team members to implement and deliver on projects
Ensure adherence to regulations, policies, and procedures and participate in audit and compliance reviews
Influence decisions without authority
Negotiate internally, often with more senior levels
Establish global relationships to identify best practices and enhance the solution process
Work as part of a team with a flexible demeanor
Results oriented and capacity to meet tight deadlines
Strong business acumen and mathematical aptitude
Maintain confidentiality and appropriately handle sensitive information with tact and discretion
Highly developed communication skills and attention to detail
HRMS experience (PeopleSoft or other applications for compensation planning) (Intermediate)
MS Access (Intermediate)
Advanced ability to analyze and manipulate complex datasets quickly and accurately
7+ years of prior work experience in a Compensation & Benefits, Generalist, or HRMS function
Experience in global Financial Services preferred
Experience managing HR policies and practices and working with large data sets
Experience working with Finance
Bachelor's degree preferably in an HR related or technical area (math, statistics, economics)

212

Country Benefits Manager Resume Examples & Samples

Advanced knowledge of health and welfare plan management and administration
Advance retirement plan administration skills
Successful track record with benefit plan design and renewals
Strong teamwork and interpersonal skills; ability to communicate at all management levels, both inside and outside the HR Department, and thrive in a cross-functional environment
Knowledge and a strong understanding of the company’s benefits, policies and resources, including the company’s business practices and direction
Commitment to providing a superior work product
Clear, concise verbal skills and ability to communicate effectively with partners and employees; excellent spelling, grammar and written communication skills
Ability to maintain highest level of confidentiality
Adaptable, self-starter, team player, customer focused, and results oriented
Demonstrated ability to work effectively and independently in atmosphere of multiple projects, shifting priorities, and deadline pressure; must able to define problems and create solutions
Ability to balance the long-term ("big picture") and short-term implications of individual decisions
Good judgment in identifying issues and recommending solutions to others
Fluency with Microsoft Office
At least 10 years previous benefits

213

Compensation & Benefits Manager Resume Examples & Samples

Clearable- ability to obtain and maintain a security clearance
BA or BS degree in Human Resources, Finance/Accounting or appropriate discipline from an accredited college or university, plus ten (10) to thirteen (13) years of progressive and relevant experience. Additional relevant education may be substituted for progressive experience
A minimum of 5 of progressive Human Resources experience with an emphasis in compensation and benefits administration, including vendor management experience
In-depth knowledge of health and wellbeing benefit plans, ACA, HIPAA, COBRA, FMLA, ERISA, 401(k) and applicable regulations required
Must be detailed oriented, accurate, and able to maintain high levels of confidentiality
Proficient in Microsoft Office (Access, Excel, Word, PowerPoint, SharePoint)
Proficient in use of HRIS systems including running queries and accessing and manipulating employee data
Requires extensive experience developing and implementing effective compensation and benefits programs that drive desired behaviors, reward performance, and result in a competitive advantage from the employer
Requires strong analytical abilities and highly effective communication skills
Demonstrated ability to engage with and influence the actions of others is essential to success in this role
Ability to work under general direction and exercise independence and initiative in meeting goals within prescribed timelines is critical

214

Corporate Benefits Manager Resume Examples & Samples

Open Enrollment: manage OE process, prepare communication materials, facilitate and coordinate OE meetings, coordinate enrollment and renewal with vendors, consultants, HRIS, and employees
Benefits Eligibility: manage and track new hire eligibility for full and part time employees, facilitate benefits meetings / presentations
COBRA: oversee COBRA administration with vendor
FMLA & Worker’s Comp: maintain up to date knowledge on FMLA regulations, review and manage approval process for all FMLAs companywide, facilitate annual trainings, oversee and monitor all Worker’s Comp claims
ACA: maintain compliance and knowledge with ACA regulations, process various fees and reporting requirements related to ACA
Plan Documents: manage and distribute SARs, SPDs, Plan Documents, etc
Wellness Program: oversee wellness program initiatives, compile communication, facilitate monthly conference calls
Process variously monthly / quarterly benefit invoices, review weekly underwriting reports
Provide regular reporting and census data as requested
Handle and prepare employee communications, plan materials, employee benefits website etc for communicating plans to employees
Assist with claims resolution between employee and carriers, act as main contact for HR representatives in the market
Oversee annual requirement of ERISA and ACA filings and audits
A bachelor's degree and five (5) years of experience in benefits administration
Knowledge of various ERISA, DOL federal and state regulations
Experience with HRIS systems (Ultipro)
Attention to detail and strong customer service skills

215

Employee Benefits Manager Resume Examples & Samples

Minimum Bachelor's Degree and 5+ years experience specializing in benefits and vendor management
Strong analytical, project management and problem solving skills
Solid Experience with HRIS systems - Workday a plus!
Mastery of Excel skills including pivot tables and v-lookups
Outstanding customer service and interpersonal skills
Solid communication and interpersonal skills
Organized, with solid ability to work efficiently in fast-paced, dynamic environment

216

Benefits Manager Resume Examples & Samples

Manage the interpretation, implementation, evaluation, administration, communication and delivery of comprehensive benefit plans (health & welfare and retirement)
Manage financial and operational efficiency and lean projects related to benefits
Research and analyze benefit plans/programs including but not limited to cost/benefit analysis, funding, premium assessment, market trends and benefit forecasts
Evaluate findings and develop/propose changes as appropriate for the company and current business conditions. Manage the interpretation and judgments pertaining to related policies/procedures, plan docs and governing legislation and ensure compliance with regulatory agencies in order to mitigate or eliminate financial risks and exposures to the company
Ensure adequate Scopes of Work are in place for all contracts and agreements
Manage vendor quality and performance to include but not limited to: documentation issues, customer service, adherence to plan provisions, and performance guarantees
Advise management accordingly
Manage the audit of all programs. Oversee the coordination with outside agencies as required
Make corrective judgments and recommendations regarding corrective actions to management. Determine compliancy with legal requirements including but not limited to COBRA, HIPAA, PPACA and ACA, ERISA & QDROS
Analyze, and recommend compliance actions for new and evolving benefit legislation
Manage efforts to ensure monthly, quarterly and annual reports are developed in an effective and timely manner. Oversee the processing of related distributions and billing as needed
Collaborate with Payroll and Benefit outsource vendor to ensure plan corrections are administered in a timely fashion and oversee data integration accuracy with related vendors
Manage communications strategy and delivery to facilitate clear understanding, internally and externally, of benefits plan provisions to employees and executive management
Stay abreast of benefit trends to gain understanding of market trends and changing conditions. Make recommendations to executive management as needed to accommodate changing trends. Participate in outside professional groups as a representative of Toshiba
Minimum of 8 years increasingly responsible experience in the development, implementation and administration of Benefit programs. To include but not limited to healthcare, disability, life, leaves, defined contribution and defined benefit plans. Demonstrated experience in project and program management
Must have ability to effectively work in a fast-paced environment
Demonstrated experience with plan design, legal interpretation, cost/benefit analysis, vendor analysis, communication, benefit administration systems and related platforms; experience with outsourced call center vendor management beneficial
Ability to navigate a highly matrixed and remote team environment. Comfortable with ambiguity
Must have a preference for proactive planning and innovative thinking
Abilities in collaborating with leaders and management to achieve organizational objectives, facilitation and transfer of knowledge
Exposure to or interest in/willingness to learn global benefits and partner with local HR team to develop and launch programs
Must possess advanced skills in Microsoft Word, Excel and PowerPoint)

217

Benefits Manager Resume Examples & Samples

Define Health and Welfare (H&W) benefits eligibility rules
Act as Company's Health Care Reform expert -- keep abreast of changing laws and regulations and recommend changes in plans to keep in compliance
Responsible for ensuring company is in compliance with Health Care Reform
Develop and manage overall H&W benefits strategy, plans and policies to meet business objectives (e. g., consumer driven health care initiative)
Ensure the end-to-end benefits processes and policies are carried out by HRO partner in accordance with service level agreements
Facilitate the escalation of key vendor issues to the Vendor Management Lead for resolution
Coordinate with the Vendor Management Lead to handle issues and disputes throughout the outsourcing life cycle
Manage all H&W testing
Manage and maintain HIPAA compliance
Perform annual benefit administration reviews, analysis of benefit administration measurement
Research and recommend competitive level and mix of H&W benefits for appropriate employee populations
Maintain relationship with H&W vendors in order to negotiate contracts and deal with disputes
Develop H&W benefits communication strategy in conjunction with HR Communications
Develop ongoing strategy related to wellness
Manage the Benefits Analyst -- responsibilities include
Able to develop a trusted advisory relationship with HR, employees and managers through effective communication and efficient quality execution of projects and tasks
Excellent written and verbal communication skills with strong customer/client orientation; ability to facilitate discussions to resolve issues and obtain consensus
A self-starter with initiative to drive projects and transactions to conclusion
Well organized with ability to effectively handle multiple tasks and projects while maintaining accuracy and quality
Well organized and able to reprioritize quickly based on changing priorities and business needs
Strategic thinker with strong project management and analytical skills
Proficient with MS Office; advanced Excel skills essential; experience with data modeling techniques

218

Benefits Manager Resume Examples & Samples

Manage U.S. benefit programs, such as but not limited to medical, dental, flexible spending accounts, disability and 401(k)
Management of Benefit Broker and all Benefit Vendors in US and Canada
Understanding and management of all employee benefits globally
Ensure compliance with benefit regulations (US Federal, Local, State and Country) and requirements
Process weekly enrollment applications, terminations and 401(k) deferral changes
Familiar with leave and disability processes and legal requirements
Participate as a team member on other projects as needed

219

Benefits Manager Resume Examples & Samples

In partnership with executive management and HR Directors, develops strategies, designs and administers employee benefits programs such as retirement plans; basic hospital, medical, surgical, and major medical plans; term life insurance plans; temporary disability programs; and programs for full and part time employees
Develops specifications for new benefit/compensation plans or modifies existing benefit/compensation plans to: maintain company's competitive position in labor market, and obtain uniform benefit/compensation packages for all company locations, where possible
Implements and approves new plans and changes by updating benefit system configuration, preparing announcement materials, website, and other media for communicating new plans to employees. Conducts employee meetings and arranges for enrollment of employees in optional plans. Conducts employee benefit seminars for local personnel. Revises and reissues all communications materials on benefits as needed
Preparation of reports and applications required by law to be filed with federal and state agencies, and other regulatory agencies. Reviews and analyzes changes to state and federal laws pertaining to benefits, and reports necessary or suggested changes to management
Handles escalated benefits inquiries and complaints to ensure quick, equitable, and courteous resolution. Maintains configuration of the benefit plans, rates and calculations within the benefit system. (ADP)
Maintains knowledge of industry trends and legislative changes to ensure organizational compliance with benefit and employment law such as, but not limited to ACA and ERISA
Responsible for ACA Measurement Period Tracking and Reporting Compliance
Communicates and trains the organization's employees in relation to new benefit plans or procedures
Determines eligibility for employer contribution and match contributions for the retirement plans
Performs Non-Discrimination Testing
Works closely with the Payroll and HRIS teams to ensure configuration and coding is setup correctly
Maintenance of employee benefits records. Supervises maintenance of enrollment, application, and claims records for all benefit plans
Strong critical evaluation skills and cultural awareness
Ability to build strong, collaborative relationships and ensure clear and open communication with various teams
Strong decision-making and problem solving skills
Ability to work in and adapt to a growing and evolving environment
Excellent interpersonal, conflict resolution skills, and written communication skills
Strong knowledge of Microsoft Office (Excel, Word, PowerPoint)
5-10 years of experience that includes developing and delivering benefits, health management related programs, and vendor management and selection including RFP development
5+ years of experience with benefit systems administration -- ADP preferred
Work experience in a corporate environment with consultative style
Bachelor's Degree in Human Resources or related field required
Fluency in American Sign Language (ASL) and knowledge of Deaf culture preferred

220

Benefits Manager Resume Examples & Samples

Management of health/welfare plans and programs for all Americas employees in accordance with plan documents, policies and procedures
Collaboration with key stakeholders to develop, propose, implement and manage new projects, programs, and initiatives
Effectively develop, communicate and streamline programs and processes
Serving as a key point of contact, use sound judgment to respond quickly to escalations, track escalations, and develop recommended solutions
Providing leadership guidance, direction and evaluation to benefit team members managing all benefit administration functions
Interfacing with outside benefits consultants, vendors, insurance carrier representatives and employees to optimize benefit plans and programs
Interacting effectively with internal corporate functions as needed
Continuous evaluation of internal processes and focus on improvements to reduce costs and increase efficiency. Develop and manage audit processes to ensure ongoing accuracy
Design and distribution of benefit communication materials to employees and managers, including benefits website and company intranet
Staying informed and current on legislative changes impacting benefits and proactively managing processes and programs to stay compliant; possess working knowledge of statutory requirements (ERISA, DOL, IRS & HIPAA)
Other projects as needed
Bachelor’s degree or equivalent experience with 8-10 years total rewards and benefits experience with increasing level of responsibility
CBP Preferred, but not required
PHR/SPHR a plus
Strong technical expertise and previous experience leading Total Rewards for a
Large business unit or on a company-wide basis
Deep knowledge of applicable US Federal and State Employment legislation regarding benefits. Additional experience with Canadian benefits a plus
Impressive communicator and presenter with the ability to readily engage audiences
And interact effectively with all levels of management
Proven history of developing effective partnerships, both internal and external
Strong vendor management skills. Commercial thinker and highly customer-focused
Well-developed numerical financial, analytical and audit skills
Ability to work independently with confidence, credibility and good judgment
Demonstrated project management skills; ability to prioritize and consistently deliver on commitments
Good with detail without losing sight of the strategy. Capable of being flexible and creative when required
Courageous and inspiring leadership skills. A leader who gets the best from each
Team member

221

Compensation & Benefits Manager Resume Examples & Samples

Bachelor’s degree required with minimum of 5 years of experience
Experience with a union population a plus
Demonstrated project and program management skills along with attention to detail and accuracy
Strong planning, initiative, and resourcefulness with ability to manage multiple projects concurrently and quickly adapt to changes in direction
Experience with web based enrollment and vendor and payroll integration with benefits system
Excellent listening, analytical & complex problem-solving skills
Strong communication and customer service skills are required
Flexible and proactive problem-solver, adept at achieving results in a team-oriented and collaborative environment
Able to exercise independent judgment, with a certain degree of creativity and latitude
Technical proficiency
Excel and PowerPoint should be a strength
Exceptional analytical abilities, accuracy, and attention to detail are required
Strong Project Management skills, ability to prioritize and produce results are critical for success in this role
5 - 7 Years of Experience

222

Benefits Manager Resume Examples & Samples

Manage the administration of U.S. and Canadian benefits programs, including medical, dental, vision, life and 401(k)/RRSP
Oversee analysis, budgeting, and ad hoc projects related to international benefits programs
Ensure full legal compliance with federal, state, and local regulations related to benefits, such as ERISA, HIPAA and COBRA, or other national equivalents
Assist all levels of employees with benefits related issues
Work with external vendors to resolve discrepancies and issues
Manage the benefits enrollment process to ensure that benefits eligibility, enrollments, changes, and terminations are processed in a timely and accurate manner
Manage the reconciliation of monthly benefits premiums to ensure that premiums are maintained accurately
Support 401(k) administration, lead communication efforts, and coordinate periodic 401(k) committee meetings
Ensure compliance with all discrimination testing and 5500 filing for 401(k)
Participate in conducting new hire orientations and other communications related to benefits
Maintain employee benefits files and HRIS records, including benefits database management
Maintain benefits information on HR intranet
Bachelor’s degree (or equivalent work experience) and 7 years of benefits management required
Strong program and vendor management skills
Highly proficient in Microsoft Excel and Word
Excellent customer service and demonstrated problem solving skills
Oracle Fusion and ADP experience a plus

223

Benefits Manager Resume Examples & Samples

Research, analyze, evaluate, design of corporate benefit plans/programs
Review Summary Plan Descriptions and plan documents for accuracy and
Prepare and execute, with legal consultation, benefits documentation, such as original
Bachelor’s degree in related field or equivalent demonstrated skills and abilities
Minimum of five years of experience in an employee benefits, payroll, and leave

224

Compensation & Benefits Manager Resume Examples & Samples

Criterion 1: Rigor, organization and vigilance on its perimeter of responsibility
Criterion 2: Coordination / facilitation of the Group's C & B community - Satisfaction of the HR community
Criterion 3: Propose new ideas

225

Benefits Manager Resume Examples & Samples

Lead the regional roll-out of CSL’s benefit strategy aligned with business objectives, benefits and total rewards philosophy, and culture of the company
Working in conjunction with CSL’s global broker, establish and develop a solid and sustainable benefit infrastructure by analyzing trends and issues related to pension and health/welfare benefits in the countries of responsibility, monitoring company compliance with provisions of relevant laws and regulations and market competitive benefits to support rapid growth in multiple countries of regional responsibility
Collaborate with local resources on recommended opportunities to improve benefit plans by identifying potential gaps in coverage between current plan design and benchmarked market trends
Support market review of benefits competitiveness, documenting market trend research and maintaining pulse on regulatory changes and in-country market/talent trends affecting benefits. Prepare and present compelling analysis to gain key stakeholder approval for changes
Work with benefit CoE colleagues on implementation of core benefit processes including the development and implementation of an effective global well-being strategy for the company through programs and initiatives intended to benefit the well-being of employees
Minimum 7 years of experience in benefits environment, with expertise in the field of global benefits design and development, including DB and DC pension schemes. Experience required working with benefit programs in Germany, Switzerland and UK; preferred additional experience working with France, Italy, and Spain
Large, multinational corporate experience
Bilingual German/English preferred
Must be a consummate professional and team player who can build strong relationships with the global HR team and local resources. Ability to confidently and comfortably interact with team members and leaders at all levels
Ability to effectively handle escalations, time critical and complex issues; Willingness to work effectively and timely across time zones with colleagues throughout the globe

226

Compensation & Benefits Manager Resume Examples & Samples

Administers all pay related transactions in Workday, the HRIS for TELUS International
Manages the annual merit increase process, working with management to distribute pay increases according to established guidelines
Manages the annual enrollment process for Team Member benefits, including education on the plan offerings for Team Members
Manages the off-cycle pay increase and promotion processes, ensuring adherence to guidelines and evaluating business cases
Main point of contact for pay, benefit and leave related questions for all US Team Members
Conducts regular audits of compensation grades, job titles, and pay rates to ensure compliance to established guidelines
Conducts regular audits of Employer and Team Member contributions to benefit plans, payroll deductions and vendor invoices
Conducts annual and recurring audits of Employer and Team Member contributions to retirement plans to ensure accuracy and legal compliance
Manages the process for Team Member leaves of absence, including eligibility verification, tracking and reporting
Manages the Workers Compensation claims process and is an available resource for questions
Bachelor’s degree in Human Resources or related field is required
5+ years of compensation, benefits and leave administrator expertise working for a medium sized organization with approximately 1500+ employees
Must have experience in a fast paced, lean environment
Workday experience is a plus
Ability to operate effectively in a multi-location, matrixed team environment
Certified training in compensation, benefits or leave administration is a plus
Strong knowledge of compensation, benefits, and retirement plan practices, as well as the legal requirements pertaining to each
Strong knowledge of employment legislation pertaining to Leaves of Absence, including documentation and reporting requirements
Communication: Demonstrated ability to forge positive relationships with internal management- level executives
Leadership: Ability to effectively influence managers on pay and benefit decisions
Financial acumen: Must be able to adhere to financial guidelines and ensure compliance with budgets

227

Benefits Manager Resume Examples & Samples

Guides the strategy, design, implementation and administration of existing and new benefit programs along with related benefits communications
Provides day to day oversight of direct reports and external service providers with a continuous improvement mindset
Leads service provider meetings, on-site reviews and the RFP vendor selection process
Coordinates with the plan record keeper in administering plan benefits and resolving complex situations
Provides compliance oversight related to benefits plans and provides subject matter expertise to senior leadership and the Benefits Administrative Committee
Develop strong partnerships with internal business partners and senior leadership
Ensures external vendors administer benefit plans appropriately and that issues are resolved timely and accurately
Responsible for interpreting plan documents, Summary Plan Descriptions (SPD) language, understanding and explaining legislative benefit updates, researching and resolving claims/eligibility issues, and providing consultative discussion and resolution to complex benefit situations
Maintains plan documents and Summary Plan Descriptions. Works with legal counsel as appropriate. Relies on experience and sound judgment to accomplish goals
Performs other special projects and broader HR initiatives as assigned. Supports and contributes to the success of Siemens "OneHR" strategy
Collaborates with businesses, ERISA counsel, and internal finance organization to support benefits activity related to Corporate Mergers, Acquisitions, Joint Ventures and Divestitures

228

Benefits Manager Resume Examples & Samples

Administer U.S. self-funded employee health and welfare benefit plans to include oversight of billing, weekly funding, reporting, and data integrity with vendors; respond to and coordinate employee communications and questions
Administer 401(k) plan, including record keeper file feeds, reporting, semi-monthly contribution and loan feeds and funding; work closely with record keeper in all aspects of administration; process QDROs and death benefits
Participate in 401(k) year-end process, including reporting, match true-up, non-discrimination testing and audit procedures
Participate in 401(k) Plan data compliance reviews and corrections associated with IRS Voluntary Correction Program of acquired company merging plans
Work closely with HRIS Benefits Analyst to manage and maintain all benefit configuration, reporting, workflow, and vendor file feeds in Workday
Manage all aspects of ACA-related reporting to include Forms 1094 and 1095 in Workday for active employees and outside vendor for retirees and Cobra enrollees; PCORI and Transitional Reinsurance fees and reporting
Coordinate with outsourced pension and retiree health administrators regarding frozen defined benefit plan and retiree health and life
Manage CMS reporting of Retiree Drug Subsidy program
Manage the preparation and distribution of benefit plan information, enrollment materials and communications, and content of Benefits section of Company intranet
Maintain up-to-date knowledge base of benefit plan trends, standards of practice, and legal requirements and proposed changes
Suggest and implement processes, including technological improvements to make the administration of benefits more efficient
Work closely with external benefits consultants and insurance carriers to obtain trend data, benefit and plan design offerings, budgeting and costs
Support benefits aspects of corporate transactions (e.g. mergers & acquisitions)

229

Benefits Manager Resume Examples & Samples

Responsible for the day-to-day administration of benefits programs and offerings
First point of contact for employees, management, benefits vendors and broker for benefits related questions or requests. Provide timely answers and explanations for benefits offerings
Responsible for all benefits billing, including invoice reconciliation, validating invoice accuracy and timely payment. Identify any billing errors and work to resolve issue directly with vendor
Manages open enrollment process, including, but not limited to, testing benefits enrollment system and data feeds to vendors, developing communications, conducting employee presentations and assisting employees with enrollment
Responsible for the timely completion of all necessary actions related to benefits when an employee terminates employment, including COBRA initiation, vendor updates, etc
Manages FMLA administration and processing, including managing impacted employee’s timesheet for the duration of their leave
Responsible for validating, correcting as necessary and uploading bi-weekly data feeds from or to vendors
Develop and provide required reporting for benefits programs
Ensure compliance to applicable State and/or Federal laws and regulations
Assist with HRIS maintenance, testing and implementation
Supports the development and programming for the wellness initiative
Responsible for OSHA reporting and acts as the liaison for Worker’s Compensation related claims
Evaluate current programming, policies and procedures and provide recommendations for process improvement or enhancement
Strong customer service skills, with a drive to provide timely and detailed information
Effective verbal, written and interpersonal skills
Knowledge of State and Federal laws and regulations regarding benefits and benefits compliance
Self-starter who takes initiative to manage a process, ask questions when necessary and drive to resolution
Ability to manage multiple tasks and priorities while effectively maintaining deadlines
Manage all information with strict confidentiality and with adherence to HIPAA requirements
Critical thinking skills with an eye for detail and data integrity
Bachelor's degree in human resources, accounting or related field. A combination of relevant experience and education may be considered
Three (3) years of benefits administration
Certified Benefits Professional

230

Benefits Manager Resume Examples & Samples

Participate in annual benefit renewal meetings and assist to develop specifications for new plans or modify existing plans
Install approved new plans or changes to existing plans by preparing announcement materials, plan summary documents and communications for employees
Conduct employee meetings and arrange for open enrollment
Develop benefits information, statistical and census data for actuaries, insurance carriers and management
Manage length of service award program
HRCI Professional Human Resource (PHR)
(CEBS) Certified Employee Benefit Specialist certification desired
High level of interpersonal skills to handle sensitive and confidential situationsand documentation
Strong knowledge of HR regulations andpractices, specifically benefits, FMLA, ADA administration
Strong training, analytical and organizational skills, process focused and attention todetail
Sound judgment, demonstrate problem solving abilities, decisiveness andflexibility
Strong time-management and prioritizationskills
Excellent verbal and writtencommunication
PC experience in a Microsoft Windows environment, proficient with internet email, Word,Excel, Outlook and other software. Strong Excel skills required. Ability to effectively learn and manage various systems used in an HRenvironment
Regular attendance at work is an essential part of the job. Other duties asassigned

231

Compensation & Benefits Manager Resume Examples & Samples

Develop and implement competitive benefit packages and remuneration strategy, in alignment with market remuneration conditions and industry benchmarks by leveraging on data from annual remuneration surveys and ensuring that the organization’s compensation and benefits practices are in line with the company global standards and country legal requirements
Monitor organization’s salary structure and benefits; administer Incentive Programs, and balances cost control with the need to attract and retain staff
Review salary recommendations (merit, equity, promotion) and provide explanations in support of those recommendations
Assist leadership on manning budget setting
As preparation/input for annual salary review provide analysis of salary review options proposed by management. In addition, responsible for implementation of annual salary review including issuance of salary review documentation
Prepare and maintain organizational structures, including Job Classification and with approval from Project HR Manager, assigns new positions into their appropriate job levels
Manage compensation review in SAP and any other software with an HR interface that may be implemented by the organization
Oversee and take part in the onboarding in terms of: Offer preparations, contracts, documentation for work permit processing, schooling, housing, cars, visa processing etc. in line with SLA, ensure criminal records, certificates etc
Ensure financial requests and reports are duly handled
Responsible for Payroll documentation administration leaning on existing guidelines
Responsible for time registration system is set up according to agreements
To some extend HR business partnering in recruiting policies, exits etc
Requires at least 5 years’ experience with at least 3 years in Core compensation& Benefits
Experience in a multinational will be advantageous
Experience in Comp&Ben market analysis and data collection
Experience with HR systems and analytics and people data management
Must be familiar with Labour and employment law and practices in Morocco
Must have some knowledge of human resources standards in the areas of compensation, employee relations, general benefits, employment and staffing
Requires good verbal and written communications skills, in addition to effective interpersonal skills
Fluent in French and English is a must, Arabic is a big advantage
MS Office, Excel expertise
Good at numbers, high attention to detail
Strong leadership skills and ability
Ability to work effectively within a wide range of cultures
Requires a high level of planning and organizational skills
Requires excellent analytical skills, including the ability to extract, compile and analyze data
Requires exceptional time management due to fast-moving, demanding work environment
Must be able to exercise discretion and good judgment
Must be able to handle company information with confidentiality and discretion

232

Benefits Manager Resume Examples & Samples

7 - 10 years’ experience in the Health and Welfare field with 5 years as a Benefits Administrator
Considerable knowledge in benefits administration and related laws and regulations in the all private and not for profit sectors
Customer service minded, understanding our employees are our clients
Strong recognition and exposure to industry trends and market changes

233

Compensation & Benefits Manager Resume Examples & Samples

Five (5) or more years of prior experience in compensation and/or strategic service consulting required
Superior analytical and research skills along with application of advanced statistics
Ability to meet project deadlines with a focus on details
Capable of effectively managing a team of professionals, and delegating work assignments as needed
Ability to encourage team environment on engagements, and contribute to the professional development of assigned personnel
Executive presence, and ability to act as primary contact on assigned engagements
Knowledge of survey methodologies, strategic planning protocols and leadership principles
Knowledge and understanding of industry business models and financial structures

234

Senior Compensation & Benefits Manager Resume Examples & Samples

Working in collaboration with the wider HR team, Global C&B Managers/Leads and other stakeholders (e.g. Finance, Company Secretariat) this role will lead on the implementation of a number of our global reward programmes for senior management and other employees
Working closely with the C&B Director, this position will also be responsible for leading on the design and implementation of new programmes and processes and supporting the Group C&B Director with the Remuneration Committee cycle
In collaboration with the C&B Director and HRBPs this role will proactively plan, run and communicate the annual reward calendar for senior management and global functions to ensure all key activities are expertly planned and executed on time and according to policy
Provide key stakeholders with a market leading total reward experience and level of service. As part of this, business partner with and provide recommendations to the HR Directors and HRBPs on appropriate reward packages for senior hires and international transferees
Working closely with the Group C&B Director, support the annual Remuneration Committee cycle including preparation of relevant papers, and relationship with external advisors
Manage the preparation of the Directors’ Remuneration Report, liaising with internal and external stakeholder as appropriate
Upskill and coach other members of the global C&B team and HRBPs in all aspects of reward, job evaluation, the Annual Performance Plan, share schemes, and the International Transfer Policy to allow them to help their customers with confidence and passion
Work with the C&B Director, other members of the C&B team and the wider HR team on special and other ad hoc reward projects as required from time to time

235

Senior Compensation & Benefits Manager Resume Examples & Samples

Excellent analytical, problem solving, organizational, strategic planning, teamwork, customer service, written and verbal communication, interpersonal, conflict resolution, leadership, motivational, and presentation skills. Must be detail oriented and agile
A Bachelor’s degree or equivalent experience is required
Minimum 6+ years of experience with Benefits and Compensation administration in a regional setting
Proficiency in use of Microsoft Excel and Word
Knowledge of HRIS systems (Workday preferred)
HR Generalist experience a plus
English required

236

Benefits Manager Resume Examples & Samples

Benefits Administration – Plans and directs the implementation and administration of all benefit plans
Vendor Management – Represents Nemours to third-party administrators, including actuarial and legal consultants. Evaluates and manages service delivery related to our benefit plans
Planning and Evaluation – Assesses the effectiveness of current programs in achieving organizational objectives, identifies best practices and benchmarks, and develops recommendations for change
Regulatory Compliance – Keeps abreast of regulatory changes affecting benefit plans and ensures Nemours’ benefit plans and practices are in compliance with external regulatory requirements
Benefits Communication – Develops and coordinates communications and activities designed to educate and inform Associates about our benefit programs
Policy Interpretation – Provides guidance to management, HR and Associates in the interpretation and development of policies related to benefits
Budget and Financial Reporting – Assists in the preparation of the annual benefits budget for the organization and manages budget expenditures related to benefit programs. Also responsible for financial reporting and cost containment
Management – Supervises the benefits team

237

Benefits Manager Resume Examples & Samples

5+ years of benefits experience
Strong interpersonal, written, and verbal communication skills to interface effectively with individuals at various levels
Ability to work well independently, as well as effectively contribute to a team environment
Ability to prioritize workload, meet multiple deadlines simultaneously in a fast paced, frequently changing environment
Analytical with strong problem-solving abilities and creative resolution skills
Ability to remain organized, pay attention to detail, and meet critical deadlines
Strong Microsoft Office program experience, including Excel, Word, and PowerPoint
Acceptable level of hearing and vision to perform job duties

238

Benefits Manager Resume Examples & Samples

Negotiates with third party service providers (e.g. brokers, carriers, vendors) the purchase of group benefit products, administrative services and compliance support, while remaining fiscally responsible, clear in defining roles, responsibilities and expectations and holds themselves and their business partners accountable for meeting, or exceeding, defined expectations
Audits and processes for payment all benefit invoices in a timely and correct manner. Works closely with all third party providers to research and resolve employee concerns, pro-actively plan for and address plan and/or regulatory changes, and ensures proper compliance concerning recordkeeping, benefit plan audits and governmental reporting
Administers the company’s Leave of Absence policy and all related procedures, including both the salary continuation and long term disability benefit programs – ensures clear, timely and complete information is provided to all eligible employees, and ensures all administrative tasks are completed correctly
Oversees the annual benefits planning and open enrollment processes to ensure all key tasks are completed, employee communication is timely and all supporting administrative processes are tested and satisfy employees needs and expectations
Remains current on proposed, new and/or current regulatory changes which may impact the company’s employee benefit offerings. Apprises management on the impact of each and formulates plans to address such so as not to put the benefit plan(s) at risk
Communicates to and educates all eligible and active participants on the value of the company’s benefit plans so as to encourage each to become better consumers of the benefits available to them
Manages benefit staff member(s) so as to develop their capabilities, ensure their continuous understanding of their responsibilities and position expectations and foster and environment that is in-line with the company’s values

239

Benefits Manager Resume Examples & Samples

Bachelor’s Degree - in Business/Human Resources highly preferred
A minimum of 5 years related experience
PHR, SPHR or CBP certification desired
Knowledgeable of HR disciplines (e.g., Leave of Absence, ACA, Benefits, etc.)
Strong knowledge of 401K Administration
Workday experience
Experience working in financial services
Demonstrated experience with coaching, developing and managing employees
Experience in service center based technologies (e.g. Service Cloud, Service Now or Remedy)
Strong task and detail orientation
Self-starter, able to identify key tasks and critical path for completion
Process mapping and process improvement skills
Demonstrated experience in managing customer interactions and addressing their needs
Ability to negotiate with business stakeholders
Experience with using metrics and KPIs to determine staffing requirements Ability to communicate and present effectively to business leaders, managers and associates

240

Benefits Manager Resume Examples & Samples

Bachelor's degree or higher in Finance/Accounting with Information Technology background preferred
Requires a minimum of 4 years work experience with databases and financial reporting background
Decision support/Data Analysis experience
Working knowledge of data warehousing and data marts
Experience in producing management reporting
Experience managing multiple projects in a fast-paced environment
Experience managing data validations and exception reporting

241

Benefits Manager Resume Examples & Samples

Serves as member of the HRIS Core Team for program enhancements and assists in maintaining benefit tables within the system, as needed
Participates in preparation of health care budget. Reviews benefit plan design, enrollment and utilization trends, funding options and cost containment programs. Makes recommendations on plan design and plan selection
Works with staff on educating new and retiring employees through information programs; participates in the activities of the pre-retirement committee for purposes of retirement seminar planning; and may serve as back-up for retirement counseling activities
Answers employee inquiries concerning benefits and health care claims problems; facilitates resolution of claim problems
Develops RFPs for the bid process of Employee Benefits related items, coordinating with Purchasing and consultant
Oversees annual healthcare benefits renewal process
Oversees all phases of planning and implementation of Open Enrollment for retirees, employees, and COBRA participants
Participates on the Supplemental Retirement Plan (SRP) Committee to ensure compliance with regulations
As Plan administrator for SRP, works with current and former providers on matters of plan administration
Responsible for health care and other benefits reconciliations as requested by other departments, e.g. Food Service
Responds to requests from internal and external auditors as relates to area of supervision
Coordinates with consultant regarding required GASB valuation
Ensures compliance with federal regulations, Board Policy and administrative regulations, and negotiated agreements
Supports Senior Manager, HR Operations with benefits-related initiatives
Ensures high quality of customer service including filling in for staff during their absence on such tasks as phones, meeting with retirees, and conducting new hire benefits orientation
Ensures all processes have written procedures
Five (5) years of progressively responsible experience in employee benefits administration, including experience in a supervisory capacity OR an equivalent combination of education and experience which provides the required knowledge, skills and abilities deemed sufficient to prepare the applicant to successfully perform the duties of the position
Experience in K-12 benefits management preferred
Thorough knowledge of benefits administration, Board policies, negotiated agreements, as well as purchasing policies and procedures
Extensive knowledge of employee benefit administrative processes
Demonstrated experience using a HRIS for benefits administration
Knowledge of Maryland State Retirement programs, Medicare and Social Security
Excellent organization, communication and customer service skills
Demonstrated ability to exercise leadership, tact, discretion and cooperation in dealing with supervisors, employees and the general public
Demonstrated ability to effectively work and communicate with diverse populations
Demonstrated proficiency with business software (e.g. Microsoft Office Suite-Word, Excel, Outlook and/or PowerPoint preferred)

242

Benefits Manager Resume Examples & Samples

Responsible for overseeing the day to day administration of employee benefit programs such as health insurance (high deductible health plans with health savings accounts), wellness, disability insurance, FMLA Administration, life insurance, employee assistance, retirement (including pension/401k/executive)
Oversight of billing, weekly funding, reporting
Responsible for compliance of all benefit programs, including various government filings (such as 5500 extensions/5500 filings)/PBGC) and required notices/postings, plan documents/contracts/SPDs, compliance with ACA (in partnership with ADP), FMLA, COBRA, and ERISA. Processes QDROs
Works with external vendors to ensure accurate configuration and maintenance of all supporting systems and processes including file feeds, interfaces, workflow (systems as well as any underlying subgroup structures). Directly creates or modifies processes and configuration as necessary. Works closely with internal HRIS team and payroll
Identify, research and resolve issues
Responsible for year-end processes including 401k match true up and annual contribution calculation, payroll deduction loads for the next plan year
Works with internal accounting team and external consultants to monitor claims funding, billing. Reviews and pays periodic vendor invoices and tracks expenses (consulting/trust expenses)
Manages Annual Enrollment process (systems, communications active, retiree, COBRA)
In partnership with the Director of Comp and Benefits and HR team, develops and implements on-going benefits communications strategy
Manages annual valuation process with actuary and annual testing data collection for pension and 401k plans
Reviews and authorizes pension payments for disbursement from the Trust (prepared by the Benefits Coordinator); works with pension trustee and actuary on any processes or issues that arise
Ensures that all processes are properly documented and maintained up to date. Ensures that processes impacting Businesses are documented and appropriately communicated. Ensures cross training
Works with business groups on negotiations related to employee benefits; monitors union contracts for upcoming rate/benefit changes
Participates in annual budgeting process; works with consulting firm/finance
Other projects as assigned, such as Merger & Acquisition activity
Advanced Excel Required (ability to link multiple workbooks, macros, v-lookups, pivot tables; ability to work with a large amount of data)
Intermediate to Advanced Word
Intermediate to Advanced Power Point (also, external communication program, such as Brainshark, desired)
ADP HRIS Enterprise Version 5 & ADPR; Workday a plus
On-line Benefits Enrollment Systems and Reporting/payroll interface
Benefits experience including medical, dental (both self-insured), vision, STD (self-insured), LTD, voluntary benefits, wellness, pension administration (calculation review, trust expenses), and 401k administration (401k funding, loan review/administration)
Excellent communication skills, both verbal and written with a strong customer service focus and desire to deliver best in class services to employees/managers/and business partners
High sense of urgency; ability to prioritize and maintain a high degree of organization – project planning skills required
Ability to recognize problems/issues & resolve/recommend process improvements to Director Comp/Benefits
Must be subject matter expert in employee benefit plans (health & welfare, retirement) and systems (on-line enrollment, payroll, carrier feeds and how things work together)
Ability to work with outside professionals such as attorneys and actuaries as well as vendors
Ability to work in a team environment with multiple business units; foster cooperation
Understanding of financial principals related to employee benefit plans
7 to 10 years’ experience in employee benefits (3-5 in a supervisory capacity) with a focus on health & welfare administration (including high deductible health plans with health savings accounts) as well as pension and 401k
Understanding of systems (enrollment, supporting systems, configuration and structure set up) and payroll processes
Merger and acquisition experience a plus
Candidate should possess experience in a multi-plan benefit environment and have experience with the complexities of unions
This position requires clear understanding of benefit terminology and various laws and regulations required for compliant administration of benefit programs
The position also requires intermediate to advanced levels of Excel
Experience with benefit enrollment systems, ADP Enterprise, or Workday a plus
Bachelor’s degree in business, accounting, finance or equivalent, CEBS preferred

243

Benefits Manager Resume Examples & Samples

Vendor management of a range of Benefits vendors across EMEA
Management of a range of UK and EMEA-wide benefits arrangements
Overseeing regular benefit plan benchmarking and market reviews
Liaison with HR Business Partners and other Stakeholders on employee benefits issues
Involvement in both Regional and Global Total Reward projects
Ensure quality of work produced by the team meets high standards
Supporting the Head of Benefits to lead and be involved in key benefits projects throughout the year
Process monthly pension payments (when required)
Monitor, track and request monthly payroll payments for the UK and CEMEA (when required)
Respond to email enquiries from internal and external stakeholders
Monitor the invoice payment process
Management of monthly new hire/leave processes for EMEA
Manage and develop a team of two employees
History of identifying issues and improving processes
The ability to engage with a range of different stakeholders and to manage multiple vendor relationships
Able to demonstrate a good knowledge of current UK and EMEA-wide benefits and pensions legislation
A good understanding of delivery of employee benefits within a Total Rewards framework
Previous experience of employee benefits within a financial sector environment is preferred but not essential
Ability to manage competing priorities and meet demanding deadlines
Must have substantial previous experience within a Specialist Employee Benefits role
Experience managing a team to deliver high quality work and assisting in their career progression
Experience of delivering a range of employee benefits through flexible benefits
The ability to manage multiple vendor relationships successfully
Good knowledge of design and delivery of employee benefit plans including pensions
Benchmarking and undertaking benefit market reviews
Using metrics to inform and drive decision-making
European benefits preferred

244

Compensation & Benefits Manager Resume Examples & Samples

Designs the basic compensation structures in the organization (grading system, job evaluation system, job description policy, promotion policy, etc) aligned with the corporate culture and the corporate values
Runs and updates different C&B policies
Analyze compensation policies, government regulations, compensation plans and smooth HR admin process
Builds and maintain the positive and influencing relationship with the executive management
Coordinates compensation processes like the salary planning, bonus planning and incentive schemes development
Approves compensation for individual employees
Ensures HR admin is running accordingly to the latest updated in Ukrainian labor legislation
At least 5 years' working experience in Human Resource - Compensation & Benefits and HR administration preferably from the international companies
Bachelor's Degree in Economics or related fields
Excellent knowledge in local labor laws and experience in the employee/labor relations
Strong communication, negotiations and integration skills, and the ability to get things done
Excellent MS Office skills (MS Excel, MS PowerPoint)
Ability to work under pressure and tough deadlines
Advanced English communication skills

245

Benefits Manager Resume Examples & Samples

Administer the overall benefit program strategy for the Company; execute the strategy as directed
Ensure all benefit programs are compliant with statutory and regulatory requirements to include applicable reporting, disclosure, and educational requirements (i.e., 5500’s and 1095/1094)
Manage and maintain all benefit enrollment/administration systems; ensure systems and information resources are up-to-date, available, and easily accessible
Manage the preparation and distribution of benefit program information and enrollment materials
Report on benefit offering effectiveness; understand the market norms for benefit programs; conduct utilization analysis and make recommendation to management on program enhancements
Communicate benefit program information to employees; assist employees in understanding available benefit choices and options available; serve as an advocate on behalf of the employee to resolve semi-complex to complex issues
Develop and maintain a strong business partner relationship with payroll, finance, company stakeholders, service providers, contracted consultants, benefit brokers, and Third Party Administrators; ensure the Company its employees and it’s shareholders are provided high level of service both internally and externally
Monitor claims administration and assist in settling or resolving claim settlements as necessary
Manage and maintain benefit program records; build, maintain, and provide reports as required or requested
Three (3) years of progressive experience developing and administering employee health and benefit programs
Knowledge of employer benefit program standards of practice
Knowledge of U.S. federal and state statutory requirements governing benefit programs (i.e. COBRA, HIPAA, FMLA, and PPACA)
Knowledge of U.S. federal and state employment law as well as other relevant statutory requirements
Knowledge of multi-state benefit program strategies
Knowledge of benefit administration systems/solutions
Knowledge of and proficiency using an HRIS and payroll solutions (i.e., SuccessFactors and ADP)
Proficiency using a Personal Computer (PC) to include Microsoft Word, Excel, and PowerPoint
Strong mathematic skills and the ability to conduct a complex statistical analysis
Financial management skills and the ability to monitor and proactively manage a significant budgetary expense
Strong contract negotiation skills and the ability to provide business partner engagement opportunities which are both service and financially equitable
Strong project management skills and the ability to effectively coordinate multiple complex projects
Time management skills and the ability to effectively meet the needs of the business
Good communication skills and the ability to communicate in English effectively both verbally and in writing
Interpersonal skills and the ability to develop and maintain positive business relationships with persons of varying personalities both within and outside the company
Ability to represent the Company in a positive and respectful light both externally in the community and in professional engagements
Ability to work in a constant state of alertness

246

Benefits Manager Resume Examples & Samples

Responsible for benefits administration in accordance with company policy, state and Federal laws for over 1,200 employees
Coordinate and conduct annual open enrollment meetings for health, dental, vision, life insurance, STD, LTD and flexible spending accounts
Conduct monthly benefits enrollment meetings
Processes internal payroll information including benefit premiums, 401k contributions and 401k loans
Strategic planning of company benefit plans on a quarterly basis
Reconcile insurance bills and request payments from Finance
Responsible for quarterly 401K meetings and termination distribution of 401K
Responsible for FMLA administration
Process Leave Of Absence paperwork
Approve all return to work authorizations
Assist employees with insurance claims
Main contact between employees and insurance company
Verify company reports pertaining to benefits
Responsible for budget and forecasting benefit expenses and monthly P&L reviews
Assists Managers and Directors in benefit procedures and policies
Knowledge of HIPAA, COBRA and USERRA regulations
Maintains benefit files for 1,000 employees
Plan Wellness events for employees

247

Benefits Manager Resume Examples & Samples

Assist in the design and development of programs and responsible for monitoring them to ensure they support Human Resources/Benefits strategic objectives (competitive and cost effective for both the company and employees)
Oversee implementation of benefit programs and changes utilizing vendors, staff and other appropriate expert resources (internal and external) to achieve objectives
Assist in determining strategy and provide direction for employee benefit communications and education to enhance employees’ understanding and appreciation of company’s benefits
Oversee on-going performance of benefit vendors for delivering desired results adhering to provisions of contracts and benefit plan documents, and providing excellent service/results
Play a key role in the selection of vendors and negotiation of contracts with company’s benefit vendors and consultants, utilizing legal counsel and Flagstar internal resources
Oversee annual benefit renewals and assist in the evaluation of program changes for the following plan year
Assure company compliance with provisions of ERISA, ACA, COBRA, 125 and other benefit related legislative requirements at federal or state level, as well as changes in legislation
Oversee on-going compliance with HIPAA for the company benefit plans and serves as the HIPPA Privacy Officer. Coordinates compliance with HIPAA Security Officer
Manage day-to-day operations of benefits team; handling plan administration, projects, vendor management, compliance and system configuration activities. Develops team to increase their benefits expertise
Oversee work of consultants with technical expertise for key benefit projects
Active member of the retirement committee, including leading initiatives regarding 401(k) Plan fiduciary responsibilities and key topics, and managing agenda and actions. Works closely with outside counsel and investment manager
Prepare and manage budget for all benefit programs and monitor against actuals
Develop close working relationships with finance, legal, HRIS and other functional areas that support benefit functions
Oversee and/or prepare high quality materials with financial and trend information for presentation to retirement committee and executive management to support benefits strategic objectives
Ensures compliance with applicable federal, state and local laws and regulations. Completes all required compliance training. Maintains knowledge of and adhere to Flagstar’s internal compliance policies and procedures. Takes responsibility to keep up to date with changing regulations and policies
7+ years of progressively more responsible experience in health and welfare and retirement benefits
Strategic thinker, self-starter
Demonstrated team leadership and vendor management skills
Ability to collaborate and influence internal and external resources and to negotiate in best interest of company when needed

248

Compensation & Benefits Manager Resume Examples & Samples

Evaluate existing compensation structure and processes in Hempel
Design, develop, and implement compensation and benefits programmes through functional and regional organisations
Conduct job evaluations and benchmarking, implement and maintain career frameworks for identified job families within the organisation
Support establishment of salary structure for regions/countries in the Hempel Group
Administrate Group level C&B programmes such as Group Bonus Schemes, Long Term Incentive Schemes, etc
Analyse and present compensation analytics as appropriate
Manage international assignments: type of assignments, assignment package, relocation benefits, expatriation contract, process and timing for planned moves
Facilitate research on mobility related issues including corporate tax, individual tax and payroll compliance, legal (global governance and employment law), immigration, benefits, etc
Conducting reviews of current assignees with HRBPs/ managers to ensure repatriation plans are in place as needed
Collaborate with HR Business Partners and managers to ensure consistent implementation of all COE programmes
Participate in salary surveys and analyse data to ensure competitiveness of salaries against the market
Any ad-hoc duties as assigned
Degree in Business/Finance
Relevant certification in Compensation
At least 10 years experience, of which at least 5 years are specialising in compensation and benefits/ mobility including job evaluation, benchmarking, total cash analysis, programme development including training/ communication, managing expatriates
International compensation and benefits experience strongly desired
Experience using Mercer tools
Excellent mathematical skills
Strong Microsoft Excel and Powerpoint skills
Mature and able to manage highly sensitive and confidential information

249

Benefits Manager Resume Examples & Samples

Establish US governance and philosophy in group insurance and pension plans
Provide strategic direction for the design, funding and administration of benefit programs and pension plans
Develop and monitor the management of self-managed disability records and policies
Carry out the annual renewal of group insurance premiums
Management of over $ 25 million in group insurance expenses
Managing the team of the group insurance and pension department
Interact with employees, managers, actuaries and various providers in different projects and files
Participate in the renewal process of group insurance contracts
Make changes and improvements to the various group insurance contracts (+150) and pension plans
Plan integration of new acquisitions into the insurance policies and pension plans
Support senior management for any problematic files
Supervision of the development of the HR system. (Including the control of various insurance and pension schemes, internal invoicing and all changes in premiums)
Manage benefits and pension plans for all Human Resources teams in the US

250

Benefits Manager Resume Examples & Samples

Administer the overall benefit program strategy for the company and execute the strategy
Manage Benefit Administrator to ensure quality service to associates
Work with Benefit Administrator to optimize benefit offerings and streamline processes
Assist in the development of union bargaining proposals for employee benefits and analyze union benefits. Obtain and prepare cost data for company and union proposals and final settlements
Develop specifications for new plans or modify existing plans to maintain company's competitive position in labor market
Lead the strategy of the management of the company’s wellness program
Manage the development, preparation of benefit program information and enrollment materials. Communicate benefit program information to employees; assist employees in understanding available benefit choices and options available
Lead testing of enrollment systems to ensure accuracy
Develop and maintain a strong business partner relationship with payroll, finance, company stakeholders, service providers, contracted consultants, and Third Party Administrators; ensure the Company and associates are provided a high level of service both internally and externally

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