Benefits Administrator Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the benefits administrator job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

J Batz

Janie

Batz

923 Luigi Streets

Phoenix

+1 (555) 506 4039

923 Luigi Streets

Phoenix

Phone

p +1 (555) 506 4039

Experience Experience

New York, NY

Benefits Administrator

New York, NY

Keebler-Fritsch

New York, NY

Benefits Administrator

Assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness
Create/edit ad-hoc reports within the HR software and provide accurate data to management when requested
Assist with providing cost estimates to HR and Managers as requested for candidate relocations
Make recommendations for process improvement for efficient and accurate workflow
Provides technical assistance in order to resolve system problems and assist with on-going training and documentation
Provides enrollment statistics to assist the Committee in taking actions to improve employee participation
Manages the Worker’s Compensation administration from the first report of injury to the employee’s return to work release

Boston, MA

Compensation & Benefits Administrator

Boston, MA

Heidenreich, McCullough and Shields

Boston, MA

Compensation & Benefits Administrator

Provides benefit support and assistance with acquisitions
Provides assistance to employees seeking guidance on HR-related and benefits issues
Leave management and tracking for HRIS reactivation purposes
Manage the arrangements for the Governance Committee and other supplier review meetings
Suggest improvements to procedures and processes that enhance quality and efficiency
Provide absence cover for the other Administrators
Provides support for the compensation and benefit team in maintaining all benefit data in Oracle and other external database sources

present

Los Angeles, CA

Senior Benefits Administrator

Los Angeles, CA

Parker Group

present

Los Angeles, CA

Senior Benefits Administrator

present

Assists in development of associate communications, website content, and ideas to improve associate engagement
Acts as a liaison between associates, managers and/or Talent Managers to educate on benefit policies and procedures
Delivers routine and non-routine work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines
Provides a diverse range of information and performs a diverse range of tasks/transactions related to common programs and services
Assist with database testing for eligibility management
Create statistical reports and provide trend information in dashboard format for leadership review
Analyze benefit plan/vendor utilization and trends to make recommendations to management

Education Education

Bachelor’s Degree in Human Resources

Oregon State University

Bachelor’s Degree in Human Resources

Skills Skills

Professional, articulate and able to use good independent judgment and discretion
A background in HR Administration in a reputable organization, experience of Benefits Administration highly desirable
Able to handle highly confidential situations with professionalism and tact
Excellent customer service skills. Ability to handle confidential employee information with discretion & good judgment
Positive attitude, good attention to detail and commitment to excellent customer service
Basic financial knowledge
Attentive to details and meticulous about quality
Knowledge of HR compliance and labor laws (FMLA, PDL, ERISA, FLSA, PPACA, CFRA, HIPAA, FLSA, Title VII, Equal Pay Act, Americans with Disability Act, etc.)
Strong working knowledge of Microsoft Word and Excel
Strong ability to work effectively with all levels of employees and management

Create a Resume in Minutes

15 Benefits Administrator resume templates

Read our complete resume writing guides

Benefits Administrator Resume Examples & Samples

Candidate must possess at least a Bachelor's Degree with 5 years related work experience in similar field preferably in a HR Shared Service Center
Experience of working in an operational environment / data transaction center and able to produce various HR reports, such as headcount reports
Working knowledge of HR systems (including PeopleSoft v9.1) is an advantage
Proficient in the use of workstation applications
Able to handle high volume of work & adapt to change
Able to plan and manage own time
Mature and strong attention to detail

Benefits Administrator Estates Desk Resume Examples & Samples

Administer death and accident claims for all RBC companies (within Canada and the Caribbean) for employees and pensioners, and their dependents
Investigate and resolve complex death related issues
Liaise with carriers to ensure the efficient processing of claims and timely resolution of claim matters
Respond to escalated incoming pensioner, third party and retiree group insurance requests (telephone, correspondence, e-mail)
A highly energetic, results oriented individual with the ability to work with a high performing service team in a diversified, non-traditional, challenging and high profile environment
The ability to communicate across all levels of the organization as well as employees’ families, estate representatives and lawyers
Good knowledge of benefit programs and accounting procedures
Good judgement and problem solving skills
Strong PC skills including, but not limited to, Microsoft Word and Excel
1-2 years of HR Admin or Estates experience
University degree and/or Group Benefits Associate certificate
Contact Centre experience

Senior Benefits Administrator Resume Examples & Samples

Responsible for assisting with the coordination and administration of health, wellness and work life benefit plans and programs
Implements and monitors benefit plan enhancements, strategies and processes to address and align benefit solutions with the strategic goals/vision/business needs
Develops, executes and manages reporting methodology for health, wellness and work-life benefits and programs by collecting, analyzing, and summarizing benefit data, facts and trends on identified business issues
Informs employees of benefits; resolves employee questions and problems by interpreting benefit policies and procedures and implementing necessary action
Serves as a transactional subject matter expert in administering, interpreting, and communicating benefit plan provisions and policies
Supports the overall benefit plan strategy and design and contributes to providing input and recommendations to management
Provides administrative support and execution to ensure the documentation of standards and procedures to support operational needs of the benefits and administration are followed accordingly
Responsible for providing administrative support to ensure regulatory compliance of benefits plans
Ensures compliance with data privacy, HIPPA and other data protection requirements
Responsible for coordinating, organizing and executing updates that are determined by management and compliance for all benefit plans documents including related compliance documents, policies and SPDs
Provides supportive services related to communications and annual enrollment activities
Maintains relationships with business partners and benefit providers to ensure the delivery of service and value
Serves as a point of contact for external benefit vendors, third party administrators, etc., to ensure benefit administration
Supports maintenance of records administration for all health and welfare and work life benefits including IT related records requirements
Responsible for administering and managing expense payment processing including review of benefit invoices and accounts, explanation of variances and necessary vendor interactions
Supports HR”s initiatives with strategic business objectives with a focus on quality control and process improvement
Demonstrates leadership and alignment to core values and provides assistance and guidance to ensure delivery of services, goal completion and professional development
Keeps abreast of federal, state and local laws/regulations, as well as corporate guidelines, to ensure benefit plan/policy compliance
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
5+ years or more of experience in human resources and employee benefits, including, benefits administration, analysis, information systems interfaces, training and development
Experience with answering questions related to benefits
Proven ability to work with multiple applications
Previous experience with creating structure and brining organization
Strong coordination and reporting capabilities
Ability to understand and execute in technical issues
Experience interfacing with shared service operations areas

Benefits Administrator Resume Examples & Samples

Assist in gathering all requested information from the independent auditors and resolve any issues or discrepancies
Analyze monthly trend reporting in order to assist Manager in providing required Plan information to the Fiduciary Committee
Track and update associate records for match eligibility and audit Savings Rate Changes for eligibility and accuracy
Review all hardship withdrawal requests for eligibility and accurate supporting documentation for processing. Process the weekly file to ensure Plan rules for hardship suspension are followed
Manage internal transfer information to maintain accuracy and compliance with plan document
Perform audit of indicative data reports to ensure accuracy of information shared between Plan provider and HRIS system

Benefits Administrator Resume Examples & Samples

Be the first point of contact on benefits-related issues
Monitoring the Pensions and Benefits inbox and responding in a timely manner
Running monthly HR, Payroll and benefit reports
Present the benefit inductions to employees
Maintain the integrity of the total reward system
Strong benefits knowledge
Working knowledge of ADP Freedom would be preferable
Experience in a financial services organisation
Experience of working in a complex/matrixed business structure preferred

Benefits Administrator Resume Examples & Samples

Administer all benefit plans effectively and efficiently
Process benefit enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDRO's, QMCSO's, (in some cases, initiate such processes through the on-line benefit administration site)
Maintain employee benefit files
Reconcile monthly benefit invoices accurately and submit for payment timely so vendors receive payment prior to the due date (or by the grace period at a minimum)
Audit benefit plan administration on a regular basis and make adjustments as necessary
Work collaboratively with the Payroll team to ensure employee benefit contributions (including adjustments where applicable), are processed accurately and timely
Assist in the organization and management of the benefit plan renewal process, as well as annual review meetings with vendors
Coordinate the open enrollment process
Make recommendations to refine or improve the employee benefit offering
Provide excellent customer service support to employees and work collaboratively with external and internal customers and vendors
Determine proper course of action to resolve employee benefit issues
Document, and maintain administrative procedures for assigned benefit processes
Prepare and present employee benefit communications through email, presentations, and in-person
Excellent communication and organization skills are required
Proven ability to work effectively in a team environment
Ability to effectively plan and set priorities
Ability to manage several projects simultaneously without losing focus of day-to-day activities
Knowledge of all pertinent federal and state regulations, filing and compliance requirements (both adopted and pending), including ACA, ERISA, COBRA, FMLA, ADA, FSA, Medicare, Social Security and DOL requirements
Bachelor's degree in business or human resources with 2-3 years of experience in general Human Resources functions, or an equivalent combination of both
3-5 years benefit administration experience
Computer skills including Word, Excel, and PowerPoint
Previous experience with an on-line benefit administration system is a plus (Workday)
Determine proper course of action to resolve escalated customer service issues. Interpret plan procedures and policies. Recommend and advise on benefit enhancements and changes. Refer strategic and global issues to benefits manager. Position requires limited supervision and direction

Benefits Administrator Resume Examples & Samples

Performs ongoing benchmarking of health, wellness and leave of absence programs amongst local, national and retail employers
Identifies trends and root cause analysis of issues with daily administration and works with vendors to correct problems
Researches, analyzes and responds to escalated Associate issues as needed
Assists with ongoing vendor management activities such as monitoring vendor performance and implementation of new processes

Benefits Administrator Resume Examples & Samples

Partner and consult with Manager of Benefits in administering the firm’s benefit programs, including medical, dental, vision, life insurance, disability insurance, FSA and various other programs
Direct responsibility for the accuracy and timeliness of all interfaces sent to carriers and vendors. This includes responsibility for management of both internal and vendor reports and annual audits
Independently, provide and maintain the highest level of client service to internal and external clients and service providers, using judgment and discretion to respond to inquiries
Collaborate and partner with Benefits and HR staff, consultants and vendors to ensure work and information flow smoothly
Participate in and provide expertise and support for special projects and other responsibilities as needed
Direct responsibility for the benefits on-boarding process including presentation of benefits information
Responsible for finalizing all health and welfare benefit elections into PeopleSoft. This includes new hire activity, change in family status activity and various changes of elections
Primary point of contact with vendors for ancillary benefits (e.g., long term care insurance)
Primary resource for benefit reporting requests, report design and information and accuracy. Including ad hoc report requests, ongoing weekly, monthly and custom reports
Collect, analyze, and present statistical benefits plan data; identify trends, evaluate and prioritize issues, recommend solutions to problems and negative trends
A BS or BA degree preferred and at least two years work experience in health and welfare benefits
Highly proficient in Windows based applications, including Excel, Word and PowerPoint and the HRIS, PeopleSoft
Positive attitude, good attention to detail and commitment to excellent customer service
Clear and concise writing skills to effectively communicate and exert appropriate influence to drive successful outcomes for programs/projects
Ability to work in a team environment and individually, as well as a desire to learn new skills and take on additional responsibilities
Flexible and able to work under tight deadlines, handle multiple tasks, and respond quickly to changing priorities. Contribute a high level of output to achieve goals and team deliverables
Deliver consistently, high-quality execution of complex programs/projects. Share alternative solutions to identify a better end result to specific issues or problems facing the team and quickly assess situation for best course of action
Respond positively to feedback and suggestions
Work effectively within a culturally and educationally diverse, multi-office environment

Benefits Administrator Resume Examples & Samples

Manage client interactions, inquiries and meetings related to the setup and ongoing servicing of the clients’ benefit plans
Ensure the deliverables of the team meet internal and client delivery standards for timeliness and quality
Report status and metrics for internal and client use
Process, audit and maintain benefits administration systems
Scan and file employee documents
Audit activities including new hires, termination notifications and changes to carriers
Assist with database testing for eligibility management
Process LOA and Retiree enrollment changes
Accurately and timely record, document, retain and file details of all employee discussions and transactions
Effectively partner with benefit carrier representatives to swiftly resolve outstanding employee services issues
Review carrier invoicing for accuracy prior to client delivery
Review carrier discrepancy reports
Handle and resolve escalated carrier plan availability issues
Working Word and Access
Advcanced knowledge of Excel
Exceptional problem resolution, attention to detail, project management, follow-though, multi-tasking and prioritizing skills
Able to adapt to change, take initiative, manage time effectively and effectively cope with stressful situations
Associates or Bachelors degree and/or HR certification preferred
Minimum two (2) to four (4) years experience working with employees in an employee benefits environment (i.e., carrier, employer HR, consulting, brokerage)
Knowledge of all employment benefits and eligibility processing, both company paid and voluntary benefits
Comfortable with learning new computer software and internet-based applications
Excels as part of a cooperative, dynamic team, always displaying a positive attitude and a desire to “solve for yes” and provide win-win solutions

Compensation & Benefits Administrator Resume Examples & Samples

To undertake the collation and processing of payroll related changes ensuring payroll deadlines are met, liaising with the payroll Team when necessary
To make sure that the company is following compensation & benefits processes and procedures to meet SOXA requirements/regulations
Dealing with enquires, issues and queries relating to the Compensation & Benefits team, offering help, advice and guidance to colleagues
Producing regular and ad hoc reports in Excel and also from HRMS and eMIP to a high standard and in a timely fashion – setting own objectives and managing own deadlines
To Collaborate with team to deliver ad-hoc tasks and objectives
To maintain a high level maintenance of the Compensation & Benefits database systems – HRMS (HR Database), Incentive planning system (eMIP) and other spreadsheets and databases
Experience of dealing with and maintaining large quantities of data
Understanding of working within a confidential environment/awareness of the importance of confidentiality
Experience of dealing with high volumes of administration
Good and confident numeracy skills & communication skills, both written and verbal
Experience of producing and maintaining advanced Excel spreadsheets
A high standard of computer literacy in Microsoft Access, experienced in creating and running reports
A high standard of computer literacy: in Word and Outlook
Understanding the importance of complying with an internal audit control to ensure legal requirements are met e.g. SOXA
A high standard of accuracy and attention to detail
Experience of working to tight deadlines with limited supervision
Highly competent in the use of excel spreadsheets, including maintaining, creating and formatting worksheets, with experience of writing formulas, pivot tables and Vlookups. (Desirable)
Good understanding of the importance of complying with internal audit requirements e.g. SOXA (Desirable)
GCSE in Maths and English Language at grade C or above (or equivalent qualification)

Benefits Administrator Resume Examples & Samples

Benefits Administration experience, preferred
MS Excel and MS Word, required
Strong multi-tasking skills
Excellent listening skills and able to take direction well _Education_ High School diploma, required Bachelor's degree or above, preferred

Benefits Administrator Resume Examples & Samples

Performs benefit administration for our Health and Welfare clients
Enforces established benefits-related policies, procedures and regulations
Works applicable internal reports for benefits analysis
Assists in maintaining ongoing client relationships to ensure smooth maintenance and operation of services offered
Excellent listening skills and able to take direction well

Wealth Management Employee Benefits Administrator Resume Examples & Samples

Offer client support and customer service on day-to-day issues with clients
Act as the liaison between our retirement plan platforms and clients
Assist in solving any client recordkeeping/testing issues or concerns
Identify areas of unique client requirements and serve as advocate with service providers to confirm service deliverables have been met
Attend client meetings and serve as a resource on legislative and regulatory issues affecting client retirement plans
Actively participate in client plan review meetings and assist in creation of presentation material as needed
Participate in sales finals presentations
Manage and monitor all plan documents for compliance and accuracy
Work with outside investment managers and service providers to determine demographic accuracy and ensure proper reporting as necessary
Efficiently and effectively administer employee benefit relationships as assigned
Responsible for assisting with the delivery of 401(k) employee communication meetings, development of materials, etc
Bachelor’s degree in Finance or related field preferred
Minimum 1+ years employee benefits experience with emphasis in the 401(k) environment and ERISA at the advisor level or a minimum 5 years financial services experience
Proficiency in Microsoft Office, particularly PowerPoint
Strong written and verbal communication with experience creating presentation materials

Senior Benefits Administrator Resume Examples & Samples

Direct, coach, and manage the work of one or more Benefits Administrators
Train team members on the processes for new clients and changes to existing clients
Expertly and swiftly resolve employee health and welfare benefit plan issues and assist with overflow calls from the Call Center
Report payroll changes to our clients timely, providing updated confirms and/or reports
Prepare and send out new hire packets and mailings, maintaining an ample supply of materials for distribution
Process Over Age Dependents
Assist employees with claims questions, EOB explanation and process claims re-submission to carriers
Ensure all internal/external inquiries are responded to and resolved accurately and timely
Assist with carrier billing reconciliations
Minimum three (3) to five (5) years experience working with employees in an employee benefits environment (i.e., carrier, employer HR, consulting, brokerage)
Strong knowledge of all employment benefits and eligibility processing, both company paid and voluntary benefits
Strong working knowledge of Microsoft Excel, Word and Access
Passion for providing exceptional service, both internally and externally, in-person, via phone and in writing
Demonstrated ability to handle documents with confidentiality and security
Thrives within a metrics-driven, transactional type environment
Exceptional communication oral and written communication skills
Demonstrated knowledge of applicable laws and regulations regarding health and welfare benefits

Benefits Administrator Resume Examples & Samples

5-10 years of employee benefit administration experience, preferably in a not-for-profit environment
Proficient in Microsoft Office Suite, particularly Excel
Knowledge of benefit terms
Knowledge of requirements under federal, state and local rules and regulations
Excellent customer service to internal customers and external third parties
Degree with concentrations of human resources, management, and similar programs

Benefits Administrator Contract Resume Examples & Samples

Assist in the day-to-day management of Bloomberg's health and wealth benefit programs, including process improvement initiatives. In this capacity you will interact with internal colleagues, benefits consultants and other third-party providers
Monitor, analyze and research utilization reports and trends for assigned benefit programs
Independently research a variety of related complex information requests and issues, working to resolve within the confines of the law and plan documents
Maintain accurate benefits information on the HR Intranet
Audit and process benefit invoices
Serve as project coordinator
Develop presentation materials
Manage scheduling for key stakeholder meetings
Assist with the implementation of new plan designs or vendor implementations

Benefits Administrator Resume Examples & Samples

At least 1-3 year experience within an employee benefits environment (i.e., carrier, employer HR, consulting)
Knowledge of all benefits—company paid and voluntary at an eligibility processing level
Strong working knowledge of Microsoft Excel required
Strong working knowledge of Microsoft Word, Access preferred
Ability to handle documents with confidentiality and security
Ability to work within a metrics-driven, transactional type environment
Ability to multi-task and prioritize activities
Ability to learn new computer software
Requires proven good customer service skills, written and phone
Good problem solver
Knowledge of applicable laws and regulations regarding health and welfare
Provide input on work-flow and quality improvement process

Benefits Administrator Resume Examples & Samples

Administers all aspects of the benefit plans or programs for which they are responsible in a timely and accurate manner
Maintains a strong working knowledge of benefit plan provisions and related legal requirements
Maintains a strong understanding of the HR and external systems in support of plan administration and resolution of employee inquiries
Provides customer service on matters escalated from HR Service Center
This administrator would be responsible for general administrative support as well as
A four year degree, preferably with a human resources-related concentration, or equivalent experience
Orientation toward customer service and developing positive resolutions to customer issues
Strong reasoning and analytic skills

Temporary Benefits Administrator Resume Examples & Samples

Ensures consistent administration and interpretation of benefit plans including medical, dental, vision, life insurance, accidental death & dismemberment, long term disability,flexible spending accounts, employee assistance program, etc
Coordinates all leave administration including disability and FMLAProvides excellent customer service in assisting associates with benefit issues, enrollment, qualifying life events, plan questions, etc
Responsible for data integrity and accuracy of Benefits Administration System (Peoplesoft)
Assist in planning and execution of Annual Enrollment for all active and COBRA participants
Prepare monthly invoices for both self-insured and fully insured plans
Collect Premiums for Associates on an Unpaid Leave of Absence
Assist with design and implementation of Wellness Initiatives
2-3 years of benefits experience
College degree preferredEffective communication skills, oral & written
Experience in Word, Excel, Powerpoint, & Peoplesoft
Highly Motivated
Ability to speak Spanish helpful, but not necessary

Expatriate Compensation & Benefits Administrator Resume Examples & Samples

1) Deal with internal and external enquiries regarding expatriates pay and benefits
2) Preparation and checking of input to payrolls, processing payrolls, ensuring that appropriate authorisation exists, HR bank account is funded and payrolls are run on time each month
4) Preparation of payroll reports & interfaces for the Finance Dept including posting of all transactions to the general ledger
6) Liaise with HMRC on all PAYE matters and ensure monthly and year-end payments and submissions are made on time
9) Collation of expatriates’ UK tax returns information and make sure their returns are filed in time
10)Prepare new expatriates’ UK visas in time by liaising with MHHS3 and the individuals
11)Deal with queries and extension and ad hoc applications related to UK visas for expatriates and their families
12)Communicate with London expatriates and HO to update them with latest changes to UK tax and immigration rules and policies
13)Provide support and absence cover to other team members as required
14)Support new Japanese arrivals to London including Temporary Accommodation, Bank Account and Induction to London Branch
Good communication in Japanese and English, customer service, time management and numeracy skills
Familiarity with accounting procedures re payroll eg journal entries, postings and reconciliations
Understanding of Tier 2 (ICT) visas
Good Administration skills to deal with high volumes of admin from Payroll, Tax Returns, Visa and Head Office enquiries

Benefits Administrator Resume Examples & Samples

Conduct thorough reviews and ensure timely distribution of benefit eligibility files
Compile and report benefit plan utilization, participation and claims data
Serve as a key member of the PVH Wellness team
Conduct audits to ensure compliance with plan provisions and statutory and federal regulations
Prepare benefit materials and present information for new hire orientations and HR trainings
Assist with annual Open Enrollment, Benefit Fairs and other special projects as assigned
2-3 years HR Generalist or Benefits Administration experience preferred
Ability to self-prioritize and manage multiple assignments and special projects
Ability to work in a fast-paced environment and adhere to tight deadlines
Results-driven, customer-oriented and enthusiastic
Good presenter and decision maker

Employee Benefits Administrator Resume Examples & Samples

1-3 years of previous experience working in HR Benefits programs is required
A minimum of a High School diploma (or equivalent) is required. Individuals with a four-year college degree would be preferred
Must be able to demonstrate proficiency with the following skills
Strong customer service skills, including written and verbal communications
Proven proficiency in multiple PC based programs (database, spreadsheet, presentation software) and report writing with experience with advanced functions of database applications (Excel, Access etc.)

Mena Benefits Administrator Resume Examples & Samples

Act as the subject matter expert on all MENA benefits
Ensure all policies are administered within MENA policy
Oversee all benefit administration as and when it is outsourced to GSS
Key liaison between the GSS LMS team and MENA Reward
Proactively identify process improvement opportunities
Keep up to date with legal changes in benefits across MENA
Proactively seek to improve processes
Work as part of a team on benefit projects
Act as an internal HR Advisor to other HR GSS teams, HR Leaders and the MENA central team on benefit policy and administration
Manage compliance of benefit processes across MENA with HRLs and GSS
Maintain HR reporting and statistics on benefit administration
4-6 years experience
Experience in large scale process administration
Professional services experience
Experience developing relationships across cultures and geographic locations
Experience working with shared services
Project and change management coordination

Peoplesoft Functional Benefits Administrator Resume Examples & Samples

Work with users and training guides regularly
Support upgrades
Assist with testing and upgrades
Perform other tasks as necessary
PeopleSoft 9.2 knowledge
Experience with PeopleSoft Tools-Delta Rel
Experience with Benefits Administration
Functional Administration experience

Benefits Administrator Resume Examples & Samples

Bachelor’s Degree with analytical coursework
Excellent technical knowledge of benefits functional areas
Demonstrated interest in benefits and/or HR
Strong analytic, planning, time management, communication, and interpersonal skills
Demonstrated ability to in a fast-paced, results-oriented environment, particularly in the technology, services, or similar industry is strongly desired
Ability and willingness to learn quickly
Must possess a high level of maturity and composure in dealing with challenging and confidential situations
Ability to work multi-task in a highly dynamic environment
High quality customer service skills are required
Individual must be proficient in Microsoft Office

Shdr Flexible Benefits Administrator Resume Examples & Samples

Key batches and enter codes, dates, amounts and name of co-pay or prescription under the correct social security number
Answer first level of basic customer service phone calls
One or more years of data entry skill or one or more years of business math
Proficient 10 key calculator and typing skills
Proficient computer skills
Possess customer service skills (telephone skills, etc.)
Abilty to multi-task
Proficient in Microsoft applications (Word and Excel)
Ability to apply analytical and reasoning Skills

Benefits Administrator Resume Examples & Samples

Engages with employees on a regular basis to promote, encourage and support the program / answers questions and troubleshoots technical difficulties related to fitness trackers
Plans and implements creative approaches to employee participation and engagement to improve employee health and well-being
Develops company-wide communications to promote wellness related programs
Responsible for the design, configuration and updates to the organization's Wellness Portal and The Thread
Reports on program utilization, participation and results
Generates, reviews and validates files and invoices for assigned plans
Fulfills and tracks inventory of fitness trackers and incentives
Work with Wellness team and HR partners to expand the program Internationally
Assist with other health & welfare responsibilities as required
Other activities as required
Strong creative and communication skills
1 -2 years of professional business experience preferred

Benefits Administrator Resume Examples & Samples

Participates in or leads cross-functional teams focused on the delivery of new or existing projects
Plans and directs schedules and may monitor budget/spending
Responsibilities include the overall planning, organizing, directing, controlling and delivery of all projects prioritized in alignment with the client's expectations and business needs

Benefits Administrator / Analyst Resume Examples & Samples

Administers plans or programs in accordance with Plan guidelines and established policies
Provide analytic and project management support for plans responsible for administering to Benefits Director
Maintains a strong working knowledge of benefit plan provisions and related legal requirements
Maintains constructive relationships with external vendors and/or regulatory authorities
Maintains contact with vendor representatives, and draws on these resources as needed to accomplish benefit plan administration
Minimum 5 years' experience in benefit plan administration
A four year degree, preferably with a human resources-related concentration, or equivalent experience
Strong Excel knowledge required
Oracle/PeopleSoft experience preferred
Orientation toward customer service and developing positive resolutions to customer issues
Excellent reasoning and analytic skills

Benefits Administrator Resume Examples & Samples

Run and Review Intent to Retire File data as required to ensure required data fields are populated accordingly, prepare retiree benefits on a monthly basis within established deadline, track and maintain enrolment data, run various reports and produce monthly statistical analysis
Participates in UAT for system/premium changes and other initiatives as required
Validates and tracks all retirement packages once returned by member, completing any follow-up with members adhering to pensioner payroll schedule
Tracks and maintains all manual retiree premiums for DC plan members/surviving spouses and DB retirees where costs exceed pension
Investigates discrepancies in benefit bases and makes corrections to records on SAP as required and co-ordinating with pensions department as required
Responsible for inquiries on RBC Recognition Program, responding to employees and service provider, Rideau
Conducts quarterly audits on recognition invoices to ensure accuracy. Recommends and implement improvements to the RBC Recognition program
Exhibits strong customer service, communication skills when dealing with benefits related matters

Benefits Administrator Resume Examples & Samples

Attention to detail is crucial
Basic knowledge of pensions and insurance is beneficial
Maintaining multiple email accounts
Processing month reports
Ensuring accuracy of data

Benefits Administrator Resume Examples & Samples

All other duties as assigned
Attains billable hours goal as required
Excellent proficiency of Microsoft Office (Word, PowerPoint, Excel and Outlook)
Demonstrates knowledge & understanding of the Buck/ACS organization, including its policies and practices
Excellent organizational and proactive administrative skills with attention to detail
Manages timing of tasks to meet deadlines; follows up on tasks
Keeps appropriate parties informed of work status
Handles special projects as requested by manager
MS Office software proficient
Strong attention to detail; can be trusted to perform consistently and accurately

Benefits Administrator Resume Examples & Samples

High School Diploma or GED equivalent required; Bachelor’s degree preferred
3 years industry experience in employee benefits and insurance required
Strong communication skills both oral and written with all levels of an organization, both internally and externally
Demonstrated ability to successfully conduct employee benefit meetings of varying audience size
Must obtain and preserve required licenses/certifications as required
Able to work in a team environment as well as independently
Must be able to travel based on client and business needs

Benefits Administrator Resume Examples & Samples

Process QMCSOs (Qualified Medical Child Support Orders)
Benefits invoicing and billing reconciliation / iPro management
Manage Executive physicals Program
Support Annual Enrollment support (AE Kit tracking)
Provide Admin support
Support Medicare / CMS reporting
Benefit Cost Summary data entry
Administer the Baby Birth Program
LOA document fulfillment
College degree or equivalent work experience-recent graduate 1+ years’ experience
1+ year experience in customer service/benefits area
Intermediate computer skills

Benefits Administrator With English Resume Examples & Samples

Provides administrative support in one or more specialized functions of HR such as Compensation, Benefits, Employee Relations, Governance, HRIS, General HR, etc
May performs one or more of the following duties: Processes personnel forms, records statistics and handles highly confidential material
Answers general questions and inquiries in various areas of Human Resources
Assists with new hire orientation
Maintains applicant databases and employee records, and provides information to employees on matters pertaining to personnel forms and records
Compiles data for analysis and reporting, and may perform routine analyses
Maintains internal database files and tables, and develops custom reports to meet the requirements of Human Resource management and staff
Completes survey required in functional area

Benefits Administrator Resume Examples & Samples

Responsible for the accurate administration of the organisations pension scheme, tasked with drafting and preparing memos, emails, communication etc
Maintain timely communication with the third party pensions providers and scheme member to ensure a smooth process
Provide support to the monthly processing of employee benefits in preparing reports, arranging payment and maintaining records whilst keeping all touch points informed throughout the process
Communicate with members through mail mergers/mail shots
Take charge of the Benefits inbox, managing queries independently where possible and escalating to the relevant parties where required
Assist with the annual budgeting
Excellent attention to detail, must have a high degree of written communication
Confident and articulate with the ability to form working relationships quickly
A background in HR Administration in a reputable organization, experience of Benefits Administration highly desirable
Strong relationship building and communication skills
Technically proficient in MS Office

Benefits Administrator Resume Examples & Samples

Proactive, customer service-oriented attitude
Excellent written, oral, presentation skills
Fundamental understanding of employee benefits (medical, dental, life, disability)
Comfortable presenting information to diverse groups of people
MUST have intermediate proficiency in MS OFFICE especially EXCEL
Act as a liaison between clients and insurance carriers to independently resolve service problems including but not limited to assisting to resolve billing, claim, eligibility, and customer service problems
Provide superior customer service by answer questions from client worksite and co-employees via phone, email or mail
Maintain accuracy of client files and proper forms for each carrier
Manage communications to client worksites and co-employees regarding changes in benefits
Attend appropriate industry functions and participate in relevant industry training
Develop and maintain an extensive knowledge of insurance coverage and markets
Communicate with associates, clients, and carriers in a positive manner. Set an example as a leader in the Department
Prepare written correspondence, reports, and analyses as needed

Benefits Administrator Resume Examples & Samples

Assisting in managing the daily operations of the HR department
Answering, screening, and managing incoming phone calls and mail for the department
Maintaining and updating multiple staff member databases, as well as running a high volume of reports
Handling administrative aspects of the benefits programs, such as answering basic benefits questions; tracking, processing, and auditing enrollments, terms, changes and transfers; entering benefit data into multiple systems, creating benefits packages; and providing deductions to payroll
Following up on outstanding Flexible Spending Account checks and facilitating voids and reissuance
Preparing benefit materials and conducting benefits orientations
Supporting the Assistant Vice President with the wellness program by reviewing wellness communications, participating in bi-weekly calls with wellness provider, participating in program planning, facilitating point exceptions, reconciling challenge points at the end of each quarter, scheduling and assisting with onsite health screenings, and handling monthly B-12 and annual flu shot administration
Handling administrative aspects of the 401(k) programs, such as answering basic benefits questions; processing rollover, loan, hardship withdrawal, and distribution requests; mail-merging, password-protecting, and overseeing the email distribution of profit share letters; tracking the bi-annual special compensation elections and providing the listing to payroll; and scheduling individual onsite meetings for staff members with our financial advisor
Administering the U.S. transportation program including ordering passes, ordering and distributing quarterly transit incentives, processing commuter reimbursements, and filing the annual AQMD plan
Liaising with HR Operations Administrator to update HRIS drop-down values as plans and rates change
Drafting and updating benefits content on the company intranet site in conjunction with the Assistant Vice President
Documenting processes and procedures
Reviewing, processing and tracking invoices
Answering and responding to routine HR requests and questions from staff members across the globe
Performing general administrative work such as scheduling meetings, processing expense reports, travel arrangements and itineraries, tracking forms, FedEx shipments, and file maintenance; and
Performing other administrative tasks as required
Possesses a willingness to help, with outstanding customer service skills
Self-starter with a proven ability to take initiative
Responsible, with outstanding initiative, a strong work ethic and sense of dedication
Works well under pressure and with time constraints
Outstanding organization skills with high attention-to-detail
Team-oriented with strong integrity and professionalism; and
Able to handle highly confidential situations with professionalism and tact
Minimum two years of experience as an Administrative Assistant, preferably within an HR department of a professional firm
Strong working knowledge of Microsoft Office applications including Excel, Word and Outlook
Strong analytical and database management skills and mathematical reasoning
Proven ability to manage tasks with competing priorities and deadlines, independently determining order of priority and self-initiating other value-added tasks
Basic HTML knowledge a plus; and
Experience using HRIS software a plus

Benefits Administrator Resume Examples & Samples

May perform one or more of the following duties: Participates in or leads cross-functional teams focused on the delivery of new or existing projects
0 to 2 years of total related experience (Prefer Benefit Administration experience)
Health and Welfare experience required
Strong computer skills (MS Office: Word and Excel)
Strong critical thinking and organizational skills
A personality that is goal-focused, self-motivated, and flexible
Excellent communication (verbal and written) and project management skills
Ability to balance attention-to-detail with quick execution. We need to act quickly, and we need to do things well. Balancing those can be challenging and this should be a strength of yours
Ability to work a project to completion, following up with others as needed

Benefits Administrator Senior Associate Resume Examples & Samples

Log cases and track related documents
Monitor case activity via online case management system and logs
Monitor faxes and printers and ensure that they are properly supplied
Perform photocopying and filing, as needed
Able to work in multiple computer systems simultaneously (dual screen environment)
Responds promptly to team member/manager requests
Handles special projects as requested by manager
Provide cross training to other Benefit Admins in the department
MS Office (Word, PowerPoint, Excel and Outlook) software proficient
The ability to lift 30 pounds and stand for extended periods of time

Benefits Administrator Resume Examples & Samples

Monitors and maintains online benefits website, Oracle HRIS database, as well as the employee benefits files
Manage and coordinate leave of absences in a timely and accurate manner, and within compliance
Serves as day-to-day contact for all vendors. Ensures timely payment of monthly premium invoices
Investigates and resolves eligibility discrepancies for employees
Handles all aspects of benefit enrollments, terminations and everything in between (COBRA, qualifying events, 401(k) loans, changes, new hire orientation, etc)
Organize special events such as Health Fairs, Screenings, and Blood Drives

Senior Benefits Administrator Resume Examples & Samples

Administer, interpret, and communicate benefit plan provisions and policies to managers and employees across the company
Analyze benefit plan/vendor utilization and trends to make recommendations to management
Negotiate and manage benefits related information
Work closely with health plans on employee escalations and monitor customer service issues
Create statistical reports and provide trend information in dashboard format for leadership review
Apply robust knowledge of federal, state and local lows to ensure compliance
Adhere to ongoing project management best practices
Coach, mentor and provide direction to benefit plan operations resources
Serves as a point of contact for external benefit vendors, third party administrators, etc., to ensure benefit administration and compliance
Supports HR's initiatives with strategic business objectives
Bachelor’s Degree or equivalent combination of education and work experience
5+ years of experience in employee benefits or other relevant business background
Previous expereince in a large financial or consulting institution

Benefits Administrator With English Resume Examples & Samples

Ensure processes and projects completed within SLAs and logged for Management Information (MI) reporting
Ensure Financial Services Act (FSA) regulations/guidelines are adhered to at all times
Deliver accurate and timely administration in all aspects of the role
Willing to learn new processes
Business and client focused
Effective planning and organisational skills

Actuarial Analyst / Benefits Administrator Resume Examples & Samples

Providing analytical and technical support in plan design, financing, pricing and delivery of medical, dental, life and disability programs
Collecting, analyzing and interpreting life, disability and health care data
Analyzing claims, identifying anomalies, estimating future plan costs and developing pricing models
Preparing and drafting experience information reports and correspondence
Calculating the cost implications of plan redesign
Negotiating with insurers
Reviewing contracts, employee booklets and financial statements
Commitment to maintaining up-to-date information and knowledge of group systems, products and technology and its relation to group insurance consulting
Participating in functional team activities which support the operations of the Health and Benefits practice
Assisting with the management of employer group benefit plans including
Analysis of financial reports and rate setting
Preparing specifications for seeking quotations and analyzing quotations
Understanding HR related issues as they relate to Benefits
Assisting consultants in client meetings; and
Strong aptitude in mathematics and financial analysis
Previous experience in an actuary or benefits analyst capacity is an asset
Experience working in group underwriting and/or group benefits environment is an asset
Highly motivated, customer focused and team oriented individual
Ability to work under deadline and ability to prioritize competing deadlines and tasks; and
Excellent working knowledge of Microsoft Office Suite is required

Benefits Administrator Saving Program Resume Examples & Samples

Responds promptly and professionally to telephone and written inquiries directly from employees or referred by the Helpline or service providers
Provides accurate interpretation/support of RESSOP/DSSP policies and guidance regarding the programs to all RBC employees
Provides necessary feedback to policy makers regarding staff inquiries, researches concerns and makes recommendations for improvements to the savings plans
Validates and processes RESSOP/DSSP enrollment and change forms
Assists in other departmental assignments as required
Maintains appropriate documentation/training manual on RESSOP/DSSP
Provides necessary support to Contact Centre on questions/inquiries regarding RESSOP/DSSP
Validate SunLife quarterly statements and other scheduled tasks
Responsible for reports required for E-Proxy process on annual basis
Please note this is 12 month contract**

Benefits Administrator Resume Examples & Samples

Responds to employee benefits inquiries
Provides benefits orientation to new hires
Processes benefits enrollments, changes and cancellations
Administers leaves of absence, disability and life claims
Handles the annual benefits open enrollment from system set up to transfer of benefit enrollments and changes to insurance carriers
Continually develops and promotes the corporate wellness program
Maintains vendor contact to investigate discrepancies and provide information in non-routine situations
Assists in preparing materials and in presenting benefits plan changes to employees
Analyzes employee utilization of current benefits and develops specific recommendations for review by management
Participates in benefits surveys and analyzes results to determine organization's market relationship
20160113

Benefits Administrator Resume Examples & Samples

Expert knowledge and use of MS Office Professional programs
HRIS and Employee Benefit Experience (preferably SAP)
Possesses the ability to execute effectively
Excellent written communication skills
Able to prioritize
3 years’ experience preferred

Benefits Administrator Resume Examples & Samples

Responding to high daily volume of phone, email and face to face inquiries by answering questions and assisting in resolving employee benefits issues from current and former employees and their dependents
Assisting employees with benefit issues such as medical, pharmacy, dental, vision, life, flexible spending accounts, disability, voluntary benefits, pension, 401(k) and other company-provided benefits and services
Resolving administrative problems with the carrier representatives, investigates discrepancies, and provides information in non-routine situations
Assisting employee population in resolving enrollment, eligibility, and claims issues by partnering with internal shared services and external vendors
Presenting benefits orientations and assisting HR Generalists with benefits enrollment for new hires
Supporting the annual enrollment process
Documenting and maintaining administrative procedures for benefit processes
Processing invoices to insurance carriers and other benefits providers
Reviewing and maintaining portions of the intranet site with updates and changes

Senior Benefits Administrator Resume Examples & Samples

Bachelor's Degree in Human Resources or related Business Administration field, or equivalent combination of training and experience
4+ years of related experience in benefits administration demonstrating continued growth in responsibilities
Proficiency with benefit software
Ability to maintain integrity and confidentiality of employee data and established data systems
Strong analytical, research, detail orientation and computer skills
Demonstrated proficiency using benefit applications/software and report writing tools
Strong proficiency using Excel, Word and PowerPoint
Generally versed in ERISA, EGTRRA, COBRA, HIPAA, ADA, FMLA, ACA and other federal regulations associated with health & welfare and retirement programs
Demonstrated capability with benefits practices and government regulations
Experience with Oracle / PeopleSoft

Benefits Administrator Resume Examples & Samples

2+ years of Benefits experience
Able to work on AS400 based system as well as browser based systems
Exceptional data entry skills
Knowledge of Pension systems and processing of Benefits for various groups of members

Compensation & Benefits Administrator Resume Examples & Samples

Deploy designated programs in accordance with IBM policy and relevant corporate guidelines
Comply with Document of Understanding and meet relevant Service Level Agreements
Provide absence cover for the other Administrators
Deliver a professional, customer focused service
Follow programs thoroughly and ensure that the customers are responded to their queries in a timely and professional manner
Maintain total satisfactory Business Control posture and retain auditable documentation to show compliance with program rules (e.g. eligibility, approvals, exceptions etc)
Suggest improvements to procedures and processes that enhance quality and efficiency
Handle day to day issues, concerns. Bring expertise and knowledge in problem solving, setting up new reporting requirements
Handling of specific queries and investigations regarding the programs via the task id or telephone
Input and maintain correct information into the relevant tools and databases
Ensure delivery of regular and ad hoc reporting to interested parties and ensure that all payroll cut-offs are met
Take on additional tasks assigned by the Team Leader

Pensions & Benefits Administrator Resume Examples & Samples

Assume responsibility for administration support of pension administration for DB and DC schemes to achieve all scheme, trustee, company and legislative requirements
Adhere to company policies, procedures and controls to ensure deliverance of excellent service
Support in the delivery of key projects
Interact with employees and external providers/clients both internally and externally in a professional and knowledgeable manner
Provide analysis of data to draw conclusions and identify trends in a logical, systematic way
Collate and prepare deliverables for Trustee meetings or other relevant HR/Business meetings
Provide support for inductions for new employees
Support and provide assistance to lead leader including providing cover and deputising when required
Proven technical knowledge of DC & DB pension scheme administration
Ideally will have a relevant third level qualification and QFA qualified
Excellent Microsoft Office skills, particularly in Word, PowerPoint and Excel, ideally experience of pension master

Senior Benefits Administrator Resume Examples & Samples

Associate’s or Bachelor’s degree and/or HR certification preferred
Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions
Requires the ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels in order to exchange ideas, information, instructions and opinions

Benefits Administrator Resume Examples & Samples

Manage all day-to-day benefits activities; responsible for the design, compliance, and pricing/budgeting for all benefit plans, including health (medical, prescription drug, dental, vision, and wellness), 401(K), short-term disability, long-term disability, life AD&D, flexible spending accounts, COBRA, ACA reporting, and any future changes to the current benefit plan offerings
Effectively administer benefits programs in accordance with strategic objectives (primarily focusing on programs related to Health &Welfare, Leave, Insurance, etc.)
Manage and process all leaves of absences including FMLA, non-FMLA leave, Military, Worker’s Compensation and personal leaves
Ensure compliance of benefits programs, utilizing knowledge of benefits legislation (COBRA, FMLA, HIPAA, PPACA, ADA, other) by staying up to date on rules and regulations impacting benefits programs; work with internal and external customers to ensure regulatory compliance, including completing necessary reporting, testing, participant notice review and distribution, and other required changes necessary for adherence to regulation
Manage carriers, vendors, brokers, and consultants. Facilitate the on-boarding administration of new vendors
Approve employee enrollments and changes in the Company’s 3rd party enrollment system; assist employees with enrollment
Gather employee data and complete the monthly chargebacks
Prepare and run monthly audits
Lead process improvements and change efforts for all benefits plans. Review and document all processes and make improvements to be more efficient and customer-focused
Audit input and output data to ensure processes are being followed and correct data and records are maintained
Maintain up to date and accurate plan documents, summary plan descriptions and other required notices; ensure they are distributed to team members in a timely manner
Oversee the welfare plan annual discrimination testing and facilitate internal and external audit requests
Direct benefits-related HRIS activities (e.g. eligibility, self-service, carrier feeds, funding). Develop ways to automate processes through appropriate software or third party vendors
Develop education and communication programs to successfully market and explain benefits offerings, including creating and delivering educational presentations, completing new hire orientations, and distributing specialized communications. Work with vendors for development, packaging, and distribution of benefit materials
Responsible for all ACA-related reporting, filing, and communication. Work closely with vendor partners and internal departments to ensure ACA compliance
Manage the 3rd party enrollment administrator for the Company, including completing system file feeds and comparisons, troubleshooting technical processes and enrollment system issues, and analyzing large amounts of data to draw conclusions and propose solutions
Partner with internal groups (i.e. HRIS, payroll, legal, accounting, accounts payable) for timely and accurate benefits administration
Educate HR team members on applicable compliance, procedures, and policies
Serve as a HIPPA administrator, responsible for completion and renewal of all business associate agreements. Train staff and other HR team members on HIPPA guidelines and protection of PHI
Respond to benefit questions/issues. Deal with a variety of services issues; solve problems in cooperation with HR team members, insurance carriers and colleagues
Provide clear, concise, and pertinent written and verbal communication to all team members
5+ years of benefit program design, development, delivery and administration experience
A bachelor’s degree in human resources, business administration, communications or equivalent experience
Must have experience with HR systems (preferably ADP) and working with payroll
Knowledge of benefits legislation
Must understand the financial aspects of benefits and the analytical skills needed to measure plan performance and effectiveness
Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs including ERISA, ACA, COBRA, FMLA, ADA, Section 125, workers compensation, Medicare, and Social Security, HIPPA and DOL requirements
Self-directed and self-motivated; able to work in a fast-paced environment
Highly detail-oriented
Experience negotiating with providers and vendors
Proven ability to effectively manage outsourced providers to optimize costs and service effectiveness
Web-based employee self-service applications experience is a plus
Skilled in working with data, generating file comparisons, and translating data into meaningful information and direction
Ability to demonstrate credibility in communications with management and individual employees
Strong written and verbal communication skills; experience in developing and delivering presentations and in using software applications (Excel, PowerPoint, variety of HRIS systems, etc.)

Payroll & Benefits Administrator Resume Examples & Samples

High School Diploma or General Education Degree (GED) required
Minimum of 2 years’ experience working with employee benefits and payroll
Knowledge of all Microsoft Office applications, including Word, Excel, PowerPoint and Outlook
Ability to prioritize tasks and work in a fast-paced environment
Knowledge of multi-state payroll, tax and benefit practices
FPC or CPP; and CEBS Certifications preferred
ADP Payroll, Benefits and ETime experience required

Benefits Administrator Resume Examples & Samples

Bachelor’s Degree or related experience administering benefit programs (CEBS or CBP designation a plus)
Must be able to deal with confidential information
Must be able to work in a fast paced, team environment and concurrently prioritize many responsibilities
Very strong Microsoft Excel skills (includes use of functions and pivot tables)

Payroll & Benefits Administrator Birmingham Resume Examples & Samples

Support the processing and administration of payroll services for all UK and Ireland employees, pensioners and annuitants through 3rd party provider to meet agreed service levels
Act as a point of contact with the benefit 3rd party providers escalating as appropriate
Act as a point of contact for technical benefit and payroll queries from employees, internal clients and HMRC
Support the payroll team with technical payroll queries from payees, internal clients (including other HRSSC teams) and HMRC
Support the team to produce reports and deliver agreed payroll outputs in accordance with monthly timetable
Develop and maintain strong day to day relationship with the Finance, Reward, and other internal teams within EY
Support the reconciliation of benefit provider invoicing in accordance with the agreed timetables
Highlight service level and risk issues to Benefits Officer/Payroll Officer and/or other key stakeholders
Manage the Pay & Benefit Team Event Calendar, Skills Matrix and key contacts database
Take a proactive role in the sharing of knowledge throughout the team
Commit to own personal development and completion of appropriate learning and development activities to ensure capability and skills are current
Experience of working in either a specialist payroll or benefits function and experience of working through 3rd party providers is preferred
Knowledge of flexible benefits platforms and reconciliation processes and a thorough knowledge of payroll & benefits policies and administration, via practical experience or study
Good interpersonal skills with an ability to develop and maintain good relationships with internal and external stakeholders
Proficient IT skills including MS Excel - formulas, look ups and pivot tables. Numerical capability and attention to detail
Knowledge of operational HR systems
Qualified to ‘A’ level standard or equivalent or, an interest in a HR career following degree

Benefits Administrator Resume Examples & Samples

Provides day-to-day employee benefits coordination for all self-insured health and welfare benefits plans including enrollments, changes, and separations
Administers the Leave of Absence program, responds to inquiries and provides guidance, assesses and tracks eligibility, prepares and maintains correspondence, and processes claims in accordance with federal and state regulations
Ensures regulatory compliance through timely delivery of all notices, documents, and reports including but not limited to ACA reporting and non-discrimination testing reports. Also performs analyses on benefit plans, including usage, coverage effectiveness, cost, plan experience, etc
Coordinates with broker for annual renewal. Examines possible plan design, provider, or benefit cost changes, with a focus on delivering the best value and service for our employees. Responsible for coordinating both the new hire and annual open enrollment processes
Reconciles eligibility data against invoices, performing monthly audits
Makes recommendations for process improvement for efficient and accurate workflow and creates and updates process documentation
Gathers employee data and oversees the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans
Develops communication tools to enhance understanding of the company’s benefits package
Manages enrollment into the Y Retirement fund and 403b Smart accounts
Provides excellent customer service support to internal and external customers.Apply by Emailhdotson@cfymca.org

Benefits Administrator Resume Examples & Samples

Examines possible plan design or benefit cost changes
Develops long-range objectives regarding benefits programs in conjunction with the benefits team
Coordinates daily benefits processing
Handles enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, distributions, loans, hardships and compliance testing
Oversees maintenance of employee benefits files
Allocates group health and dental claims monthly and reviews quarterly
Implements and maintains group benefits databases and PeopleSoft benefit records. Prepares regular benefits reports extracting data from the database
Performs plan audits
Surveys industry trends. Completes benefits surveys and reviews information obtained from the results. Analyzes complex benefits information. Forecasts trends and assists with future benefits designs. Develops specific recommendations for review by management
Monitors administrative costs of benefits programs and recommends cost containment strategies, including alternative methods for administration and funding. Prepares budgetary recommendations and assists in the monitoring, verifying and reconciling of budgeted funds
Bachelor’s degree and three to five years of related benefits or employee benefits administration experience
Computer proficiency and technical aptitude with the ability to use MS Word, Excel, PowerPoint
Project and team management/leadership skills and experience. Proven ability to work effectively in a team environment with associates. Capability of effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines
Strong analytical skills and a thorough knowledge of plan designs
Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including ERISA, COBRA, FMLA, ADA, Section 125, workers’ compensation, Medicare, COBRA, and Social Security and DOL requirements

Benefits Administrator Resume Examples & Samples

Oversee the daily administration of health and welfare and retirement plans
Acts as a liaison between the company and third-party benefits providers
Act as the main point of contact for Empyrean (Third Party Benefits Administration Provider) and Conexis (COBRA vendor)
Oversee the daily administration of the 401k and RAP/SERP plans including the annual RAP/SERP funding project
Conducts orientation or enrollment meetings
Point of contact for Compliance Issues such as changes in Labor Law, Unemployment, Minimum Wage, and ensures that we remain compliant with required postings in all locations
Responsible for updating HR staff on ongoing benefits changes throughout the year
Review and approve Payroll Request for Payments (done each payroll)
Oversee Leaves of Absence, Short Term Disability Leaves and FMLA
Act as the backup for payroll inputting
Prepare periodic Benefit Communications. Responsible for updates to HarperConnect
Act as the main point of contact for Retiree billing and inquiries
Assist the Director, Benefits with any future acquisitions and benefits harmonization
2+ years of benefits experience
Experience using an HRIS/payroll system
Strong organizational skills. Detail oriented

Defined Benefits Administrator Resume Examples & Samples

Defined Benefits Superannuation administration experience including related insurance
Knowledge of Microsoft Word and Excel
Solid investigative problem solving skills

Payroll & Benefits Administrator Resume Examples & Samples

4+ years of Payroll and Benefits experience
Fluent in all Federal and State Labor laws
Basic mathematical skills
PHR certification
Additional Human Resources Generalist experience
Experience working for a small or mid-sized company

Benefits Administrator Resume Examples & Samples

Organize and administer the Annual Open Enrollment process including presentations and enrollment meetings, EDI file set up, systems testing and validation, negotiation and plan design
Perform audits and reconciliation to maintain integrity of benefits data and process accurate vendor payments for all invoices
Assist employee with claims issues and questions regarding group benefits
Serve as subject matter expert for Oracle Advanced Benefits by applying, testing, troubleshooting, and providing training of the system to all HR staff
Process benefit claims such as life insurance, disability, workers compensation and OSHA reporting
Manage full cycle of FMLA process
Overseas the COBRA administration
Advises management and employees on the interpretation of benefit policies and procedures
Reviews electronic file discrepancies and apply proper resolution for all insurance carriers
Ensure compliance with applicable government regulations

Payroll & Benefits Administrator Resume Examples & Samples

2+ years experience in Human Resources and Payroll
Expertise in Benefits Administration
Working knowledge of ADP Workforce or other similar program
Knowledge of Namely or other similar HRIS
Knowledge of Box and/or other cloud-based storage systems
Familiarity with Google Drive (Sheets, Forms, Docs, etc.)
Knowledge of section 125 cafeteria plans

Senior Benefits Administrator Resume Examples & Samples

Lead ongoing benefit initiatives/projects
Create project plans, timelines, lead meetings and delegate to other team members
Maintain project calendar and ensure that deadlines are met
Develop communication pieces to update other groups/employees as needed
Recurring projects may include: Health & Wellness, Annual Enrollment, etc
Oversee the ongoing and evolving operations/processing of benefits and ensure the accuracy and effectiveness of the benefits database is maintained; this includes working closely with Payroll
Able to develop and lead a project plan and make recommendations on resources needed and timing of those resources to ensure project stays on schedule to the Benefits Manager; ability to delegate effectively to team
Ensure the timely, accurate response to employee/HR queries; track issues to determine trends or if the issue is more global in nature
Develop effective, ongoing communications to employees to ensure ongoing education and awareness of benefits offerings/change; communications may include emails, mailings, web sites, and webinars
Interface with vendors to ensure that the team and employees receive the expected level of service; escalate unresolved issues to manager
Develop and maintain good relationships with employees, other groups within HR (i.e. compensation, HRTI, etc.) as well as other groups outside of HR (i.e. Accounting, Communications, Payroll)
Develops and maintains the new hire kit. This kit contains includes the Benefits Prospectus, Flex Plan SPD, HIPAA policy, COBRA letter, etc
Work with TPA for retirement plans to ensure all aspects of the administration are running smoothly. Stays abreast of taxes issues relating to retirement plans and ERISA plans
5-7 years of benefit administration and/or HR experience administering, interpreting and communicating health plans; ideal candidate will possess some Canada benefits experience
Working knowledge of health and benefit plan databases
Proficient with Microsoft Office (Word, Excel, Powerpoint)
Experience with PeopleSoft and/or Oracle preferred
Profession level verbal and written communication skills required to effectively convey plan provisions and issues to business units and third party-providers
Strong problem solving and attention to details/processes
Organizational and priority skills necessary to oversee and administer various projects, systems, countries and deadlines
Ability to analyze data and summarize findings in a concise and meaningful manner
Ability to work in a team environment; both locally and remotely
Ability to work in fast paced environment and the ability to multi-task
Normally works a regular schedule of hours, however hours may vary depending upon the global project or global assignment

Project Based Benefits Administrator Specialist Resume Examples & Samples

Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks
Normally receives little instruction on daily work, general instructions on newly introduced assignments
Solid Basic Computer skills
Microsoft Office Suite, including Word, Excel, Outlook and Access

Benefits Administrator Temporary Assignment Resume Examples & Samples

Administer disability and workers compensation plans for over 2,500 insured associates nationwide
Coordinate State Disability
Communicate with Payroll Department regarding weekly salary continuance
Counsel associates regarding disability procedures
Counsel Field Leadership regarding provisions of disability laws and how they affect direct reports on LOA
Ensure compliance with Family Medical Leave Act (FMLA)
Assist in Human Resource Information System (HRIS) report writing
Maintain data base for associates on LOA and distribute to field weekly
Organize and process annual open enrollment for medical insurance coverage and enrollment for new hires
Review and update the Benefits Associate Handbook and Benefits Summaries
Special projects and miscellaneous duties (Counsel associates regarding employee relations issues as they relate to their benefits.)
Coordinate and execute Health & Wellness program for Brand Headquarters
Acts as a team player sharing responsibility for achievement of goals and objectives
Accepts accountability for individual and teams performance and productivity
Is flexible in responding to organizational changes and business priorities
Possesses up-to-date knowledge of industry trends and applies best practices to existing problems
Minimum of 3 years of benefits administration experience
MS Office XP (Word, Excel)
Demonstrated problem solving and follow through skills
Keen sense of customer service
Ability to work in both a team situation and independently
Desire to learn all aspects of Human Resources administration
Knowledge of Lawson HRIS System a plus
Retail experience is highly desirable, as is experience with hourly employees

Benefits Administrator Resume Examples & Samples

Conduct new hire benefits Orientation including overview of all benefits, policies and procedures
Explain, administer and enroll employees in benefit plans
Enter new hire information in HRIS (ADP) and make all adjustments/changes as necessary
Process all enrollments, changes and terminations for benefit plans with vendors
Help coordinate annual open enrollment process: prepare materials, employee communications, and process paperwork and enter data in ADP as necessary
Provide leave of absence administration, including disseminating information and FMLA, CFRA and PDL notification and tracking
Act as liaison between benefit vendor and employees on 401k plan inquiries regarding contributions, loans, and distributions
Prepare reports as necessary and send quarterly reports to Payroll. Work closely with payroll to review and resolve any discrepancies
Work with Benefits Manager to develop and analyzes relevant reports to ensure compliance with various state and federal laws, including the Affordable Care Act, HIPAA, FMLA, etc
Research and resolve benefits issues in a professional manner in compliance with plan documents and escalate issues as necessary for resolution
Minimum of 2 years of experience administering comprehensive benefit plans (preferably in a mid-sized/large organization) for a multi-location employer
Demonstrated current knowledge of HIPAA, COBRA, FMLA, CFRA, PDL, ACA, ADA and applicable federal and state laws
Proficient in Microsoft Office suite (Outlook, Word, Excel, PowerPoint), especially Excel
Experience with ADP HRIS software preferred
Friendly, approachable and empathetic demeanor
Excellent attention to detail and organizational skills
Associate’s Degree required (Bachelor’s Degree in HR or related field strongly preferred)

Benefits Administrator Resume Examples & Samples

Working with advisers and managers to obtain quotes from insurers
Contacting insurance companies for quotes to add new hires to benefits
Communicating with clients and their employees to advise of insurance costs
Adding new hires to benefits
Remove leavers from insurance
Update our database and client records regarding benefits
Produce reports, including starters, leavers, insurance coverage and participation
Correspondence to employees confirming coverage
Some knowledge of pension administration or Auto Enrolment would be advantageous, though not compulsory
Liaising with employees, clients, benefit providers
Providing general administration - filing, updating and maintaining internal system, scanning, binding and printing
Amending contact information of members on systems
Assisting with scheme renewals
Administration experience in a fast moving client facing environment
Due to the location of the offices driving license and car/motorcycle owner is essential

Senior Benefits Administrator Resume Examples & Samples

Delivers routine and non-routine work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines
Makes routine and non-routine decisions, applying limited but increasingly more discretion within role except for matters of significance which affect the business as a whole or a significant part of it, in accordance with established procedures and guidelines
Provides a diverse range of information and performs a diverse range of tasks/transactions related to common programs and services
Applies expanded knowledge obtained from the role in increasingly more complex situations and continues to acquire more knowledge to apply in role
Prioritizes, reviews and processes absence claims with sound and impartial judgments, using appropriate duration guidelines
Facilitates effective transition of claims, utilizing established review procedures and resources
Applies expanded knowledge obtained for the role to effectively communicate with internal/external stakeholders on claims to obtain needed information while maintaining a professional demeanor in all interactions
Handles requests from email, answers questions from stakeholders, resolves system issues, and corrections
Recognizes increasingly more complex service issues/concerns for assigned area(s) of responsibility, explains effect on the customer's service experience, and suggests process improvements
Communicates effectively and provides customer service at every touch point to internal/external stakeholders, recognizes what needs to be done to meet customer needs and demonstrates flexibility and responsiveness to meet customer needs on routine work independently
Educates team members and internal stakeholders on increasingly more complex delivery processes, practices and procedures for assigned area(s) of responsibilities
Ability to efficiently utilize multiple systems to record and communicate absence requests and determinations
1 - 3 + years of absence management claims experience including familiarity with US Federal and State Leave of Absence Laws

Payroll & Benefits Administrator Resume Examples & Samples

HBO/HEAO/Bachelor’s degree or relevant experience
Three to eight years’ experience in payroll administration
Practical Diploma Wage Administration (Praktijkdiploma loonadministratie- PDL) required
Practical Diploma Bookkeeping (Praktijkdiploma boekhouding - PDB) preferred
Working knowledge of and affinity with applicable labor legislation and good understanding of local legal and regulatory requirements in general
Experience in personnel and payroll software programs, preferably ADP Perman
Fluent in written and spoken Dutch and English
Quantitative and analytical abilities
Strong interpersonal skills and ability to communicate at all levels of the organisation
Ability to work independently, take initiative and ownership, analyse and propose
Good organizational and administrative skills

Senior Pension Benefits Administrator Resume Examples & Samples

Contribute to an expanding practice that welcomes innovation
Grow with the support of management across the firm. Flourish on a team that boasts an average of over 20 years of experience
Interact with a variety of clients on the phone and in meetings
Client and advisor relationship development
Review and interpret plan documents to ensure compliance with DOL and IRS requirements
Calculate and allocate annual employer contribution and forfeitures; review eligibility and complete vesting determinations
Compliance testing, including ADP/ACP, non-discrimination, coverage and top heavy
Preparation of annual valuation and Form 5500 filing
Good communication skills with clients, contacts and advisors

Benefits Administrator Resume Examples & Samples

Assist employees with questions regarding benefits and assists in resolving problems with insurance carriers. Assist employees with processing qualifying life events
Update and maintain HRIS system as it relates to benefit changes
Administer employee benefit plans including enrollment, status changes, short and long term disability plans, employee status changes, employee terminations, dependent eligibility and retirees. Process appropriate documentation and audit data to ensure accurate recordkeeping and proper payroll deductions
Partner with employee, HR business partners, managers, payroll and outsourcing vendor to administer leaves of absences
Assist with coordination of on-site vendor visits, annual open enrollment and Benefest activities and communication
Assist with testing of benefit system changes, fixes and enhancements
Document and update business processes and procedures
1 to 3 years’ experience in employee benefits
Good customer service skills including written and verbal communications
Detail oriented with good organization skills

Payroll & Benefits Administrator Resume Examples & Samples

Accounting Certificate or Diploma and recognized Payroll designation
5 years related work experience
Strong knowledge of Employment Standards
Computer literate – proficient in MS Office, Power point etc
Presentation skills (moderate)
Inter-personnel skills

Benefits Administrator Resume Examples & Samples

Minimum of two (2) years of related experience
Familiarity with COBRA, HIPAA, ERISA and ACA regulations
Knowledge of Oracle or similar HRIS system testing and validation
Work experience in fast-paced HR environment is preferred
Must be well-organized, accurate, and detail oriented
Must be proficient in MS Word, Excel and Outlook; possess strong verbal and written communication skills

Benefits Administrator Resume Examples & Samples

Maintain and provide various human resources reporting and tracking systems: status reports, relocation dashboards, immigration dashboards, and tuition reimbursement eligibility
Maintain confidential employee records and files as they relate to Human Resources including immigration, benefits, compensation and others
Conduct periodic audits of employee records and files to ensure federal and state compliance; i.e., I-9’s, E-verify recertification
Assist associates and management with general questions regarding human resources policies and procedures, such as: immigration, relocation, and tuition reimbursement
Assist with providing cost estimates to HR and Managers as requested for candidate relocations
Initiate relocation process for internal and external candidates
Maintain and update associate immigration documentation
Maintain and update related immigration /relocation information on Staples portals; i.e. HUB, Benefits site
Handle additional projects as assigned

Benefits Administrator Resume Examples & Samples

Three years’ experience in H&W benefits administration
Advanced knowledge of Microsoft Excel and other MS Office Professional products
Excellent oral, written communication and interpersonal skills
HRIS and related benefit systems (preferably SAP)
Proven ability to meet tight deadlines and balance priorities
Possess the ability to execute effectively on time
Able to prioritize, work independently and as part of a team
Strong relationship building skills with proven experience working in partnership with HR team and others across the organization

Payroll & Benefits Administrator Resume Examples & Samples

Onboarding and payroll processing workflow
Administration of benefits including medical and dental insurance, LTD/STD and life, 401(k) and PTO
Supervision of one payroll accountant
Administration of Jones Act and other claims
Maintenance of employee files and HRIS system
Liaison for employees, departments and counsel regarding personnel issues
Bachelor’s degree from an accredited college in a related field
Preferred GPA of 3.0 or higher
Preferred CEBS designation
Two to five years of relevant experience
Preferred experience with Paylocity and Microsoft Dynamics GP

Benefits Administrator Resume Examples & Samples

Administration of employee benefit programs, including health and welfare plans and 401(k)
In depth knowledge of leave of absence administration
Maintains benefit related employee records and data in benefits admin system and paper files
Ensure processes and administration of employee benefit transactions are handled properly
Handle benefits related employee phone and email inquiries. Primarily responsible for benefits mailbox and benefits calls
Coordinates and conducts new employee benefits orientation
Serves as backup monitor for HR Inbox
Maintains confidential employee files, physical and electronic
2 years of related experience in Benefits Administration
Bachelor’s Degree preferred; or equivalent experience
Recognizing and maintaining confidentiality of work materials
Good public speaking and presentation skills
Interpersonal skills and ability to interact and work with staff at all levels
Ability to work independently and in a team environment
Ability to pay attention to details and be organized
Ability to project a professional image over the phone and in person
Commitment to “internal client” and customer service principles
Ability to handle multiple tasks in a fast paced environment
Willingness to take initiative and to follow through on projects
Spelling, grammar, proofreading and editing skills
Strong organizational skills and attention to details
Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment
Must have legal right to work in the U.S
Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access)
HRIS data entry experience, ADP Vantage and Kronos preferred

Benefits Administrator Resume Examples & Samples

Bachelor's degree in Human Resources, Business, Management or related field
Two years of experience in human resources or benefits, with at least one year of direct experience administering benefit programs
Consideration will be given to an equivalent combination of required education and related experience in lieu of degree

Payroll & Benefits Administrator Resume Examples & Samples

Responsible for all hourly/salary payroll, including maintaining all aspects of the benefit program by following all Division/Head office guidelines and procedures
Co-ordinate D.P.S.P., as the Administrator
Administer benefits on People Soft
Understand and work with STA/LTD claims
Work in conjunction with Human Resources for Disability Management (administration of STA payroll)
Familiar and hands on experience with Government Legislation relating to Payroll/Life and Retirement
Prepare various benefit claim forms and coordinate Benefit reimbursement process
Administer Group RRSP and send bi-weekly reports to Head Office
Conduct benefits orientation for new employees
Administer Canada Savings Bond information
Process year-end statutory (I.E. T4’s) and corporate Filings (DPSP, WSIB Reconciliation & EHT)
Support full cycle Accounts receivable and Accounts payable
Input cash receipts from customers in software
Review supplier invoices
Prepare miscellaneous payments and enter into software
Enter and maintain month end journal entries
Perform month end reconciliations
Utilize the Magna Employee’s Charter programs (Open Door Process, Employee Advocate, Fairness Committee, Employee Assistance Programs, and Hotline)
Follow and abide by all government legislation and guidelines; Magna Employee’s Charter; Corporate Constitution; Venest’s rules/regulations/procedures & policies. Adhere to customer requirements
Maintain excellent housekeeping and follow the 5S principles. Practice our “safety first” policy by addressing: hazards, defective equipment, wearing personal protective equipment as required, and by reporting unsafe conditions immediately
Participate in continuous improvement initiatives
Become knowledgeable on the Employee Handbook and support policies
Attend all company scheduled internal or external training; and employee meetings to ensure that you are well informed
Financial Diploma (2 years) and/or a University Degree in Finance
Working towards designation (PCP/CPA)
Proficient in MS Office program
Minimum 1 year directly related benefits experience
2 years payroll processing experience in an automated environment
Experience working with ADP, ezlabour and Trans4M
1-2 years of accounts receivable/payable experience
Able to prepare, read and interpret written reports, correspondence, instructions, procedures and guidelines
Sound mathematical ability
Basic to intermediate bookkeeping skills
Ability to work in a professional manner
Ability to deal with all levels within the organization
Ability to uphold confidentiality, and use discretion and tact
Ability to work independently, and demonstrates the ability to work effectively in a team environment
Ability to be flexible and work overtime to meet customer needs

Benefits Administrator Resume Examples & Samples

In depth knowledge of leave of absence administration including familiarity with payroll processing
2 years of related experience in Benefits Administration with focus on leave processing
Bachelor's Degree preferred; or equivalent experience
Commitment to "internal client" and customer service principles

Benefits Administrator Resume Examples & Samples

Responsible for administration of employee benefits in all company operations
Provides special guidance and assistance to all locations on various employee benefit plans
Benefits manager surveys industry and/or community to determine company's competitive position in employee benefits
Develops, recommends and installs approved, new or modified plans and employee benefits policies and supervises administration of existing plans
Develops cost control procedures to assure maximum coverage at the least possible cost to company and employee

Reward & Benefits Administrator Resume Examples & Samples

Reward administration: First point of contact to provide timely, accurate and complete responses to operational queries within agreed Service Level Agreements which arise within the Reward function. 
Compliance: Ensure policy and legislative requirements are followed at all times and updated as changes in legislation occur
Co-ordination: Process external requests and responses on behalf of the team and act as a liaison with other divisions. 
Administration: Support the team as required to ensure they fulfil their mandate. 
Problem resolution: Liaise with 3rd party providers to ensure HR system issues reach speedy resolution

English Speaking Payroll & Benefits Administrator Resume Examples & Samples

Deal with all employee queries in a professional,
Fluent knowledge in English
Solid analytical skills including the ability to identify trends and implement process improvements
Effective interpersonal skills; proven ability to develop and maintain team and client relationships, both in immediate and remote contexts
Experience in payroll accounts preparation and reconciliation
Degree in Business Administration or related discipline

Benefits Administrator Resume Examples & Samples

Functions as a liaison between benefit carriers/vendors and employees and advises employees on eligibility, coverage, and other benefits matters
Assist with First Republic’s Wellness Program including planning, implementing, initiatives and events and communication
Compiles and maintains benefits records and documents
Administer the medical, dental, vision, FSA, commuter benefits, group life, dependent life, and group AD&D insurance and COBRA programs
Answer employee questions and assist with benefit claims in coordination with the insurance carriers
Present benefits portion of new hire orientation
Administer new hire/life event enrollments and changes
Recommend and coordinate human resources procedures/policies to administer benefit plans, enroll employees and maintain appropriate records
Participate and facilitate in annual open enrollment planning, meeting and events
Administer employee programs: Service Awards, tuition assistance, employee recognition, ergonomics and etc
Accurate maintenance of HRIS benefits records
May require a bachelor’s degree and (2-4 years of experience in the field or in a related area)
Familiar with standard concepts, practices, and procedures within a particular field
Familiar with compliance guidelines or work with vendor/broker to maintaining business rules
Must be well organized, a strong team player, and have the confidence to be able to work independently
Proficient in HR systems, MS Word, Excel, Outlook, etc
Excellent customer service skills. Ability to handle confidential employee information with discretion & good judgment
Having or working toward a HR certification a plus

Senior Benefits Administrator Resume Examples & Samples

Perform administrative duties in the areas of 401(k) and investment programs while working with 3rd party plan administrator(s) and internal departments
Perform administrative and maintenance of data and reporting related to Accountable Care Act (ACA) tracking and reporting
Responsible for all compliance testing , funding of employee and employer contributions
Maintain all plan documents and reporting and be responsible for responding to audits
Reconciliation of weekly 401K contributions/loan payments and trust activities
Coordinate Employee Stock Purchase Program
Bachelor’s degree in HR or related field preferred
Minimum of five (5) years HR experience, including experience health, welfare, Accountable Care Act reporting and retirement plans required
Proficient experience utilizing Microsoft Office Suite, specifically Excel
Knowledge of Federal and State Benefit Laws, including ERISA, COBRA, HIPAA, FMLA and PPACA required
Experience coordinating benefit procedures and processes across multiple locations and vendors
Excellent oral and written communication abilities and experience working with large employee population required
Must have an understanding of accounting reconciliations and benefits funding

Senior Benefits Administrator Resume Examples & Samples

Have a strong command of US Benefit programs up to and including Medical, Dental, Vision, FSA, COBRA, and Life insurance
Assist in managing International Benefits to include Canada and LATAM
Manages life cycle of associate inquiries via email to include researching, analyzing, and resolving
Partners with management to resolve escalated benefits related inquiries and effectively communicate to associates
Assist in managing relationships with preferred vendors
Monitors trends related to inquiries from associates and evaluates alternatives and solutions
Identifies necessary changes in business processes and recommends modification to improve delivery of benefit programs
Acts as a liaison between associates, managers and/or Talent Managers to educate on benefit policies and procedures
Assists in development of associate communications, website content, and ideas to improve associate engagement
Other assignments and special projects as assigned
Communication - Outstanding verbal and written skills
Active Listening - Give full attention, takes time to understand the problem/situation, and asks questions as appropriate
Critical Thinking - Use logic to identify problems or trends. Leverage knowledge and resources to identify solutions or conclusions
Advanced Computer Skills – Excel, PowerPoint, Word and Outlook
Organizational Skills – Prioritize tasks and locate necessary items, emails, documents, or forms easily
Meets Deadlines - Accomplish tasks on time, working both individually and in a team-oriented, fast-paced environment
Relationships with Others - Exhibits a professional manner in dealing with others and works to maintain constructive working relationships
Demonstrates strong work ethic
A minimum of five years of Health and Welfare experience
Experience working with human resources information systems (HRIS)
Experience working in a fast paced environment
Experience managing Canadian and LATAM benefits plan (not necessary but a plus)

Benefits Administrator Resume Examples & Samples

2-3 years of relevant Benefits experience
Basic financial knowledge
Strong technical knowledge
Familiarity with FMLA, Short and Long Term Disability

Benefits Administrator Resume Examples & Samples

Assists Employees with Benefits inquiries, Investigates and resolves "day to day" benefits issues of employees
Process employee benefits enrollments and changes, during both regular new hire and open enrollment periods
Analyzes HRMS database and monitors information provided to insurance carriers on a regular periodic basis
Create and maintains benefit files as needed
Coordinates with the Human Resources Department to ensure procedure and initiate disability insurance and life insurance claims
Surface potential problems within benefits realm and escalate to the attention of the Employee Benefits Manager and SVP, Human Resources as appropriate
Assists in the Employee Benefit Education Process; prepare benefit packets at direction of Employee Benefits Manager
Coordinate retirement plan applications and terminations
Respond to national medical support notices
Responsible for all Carrier and Vendor Benefit Billings, HSA funding, etc
Assist in annual benefits Open Enrollment
Generate correspondence as required
Ability to identify and resolve problems in a timely manner
Ability to maintain a high level customer service and confidentiality
Excellent oral, written communication and data entry skills
Previous experience with ADP Enterprise HR V5 or higher and Health and Welfare Service Engine
Demonstrated mastery of Excel including more complex functions — Vlook up and formulas a must
Proficient with MS Office (Word, Excel and Outlook)

Associate Benefits Administrator Resume Examples & Samples

Lead person in the department responsible for monitoring and responding to the Benefits Mailbox
Handle monthly benefit billings from authorizing payment to vendors, sending backup to Shared Services for intercompany billings and providing backup to Finance
Process and manage all QMCSOs
Responsible for annual 5500 H&W filings
Responsible for responding to all census requests from vendors
Responsible for all H&W and retirement related notices
Prepares and submits legally-required filings
Responsible for AGB administration
Responsible for Running GlobalView reports
Responsible for responding to Suborgation inquires
2+ years of benefit administration experience
Requires effective oral and written communications skills
Proficiency with MS Office suite, with strong Excel skills (pivot tables, Vlookup)

Benefits Administrator Senior Associate Resume Examples & Samples

Provides functional guidance, training and assistance to lower level staff
Excellent proficiency of Microsoft Office (Word, PowerPoint, Excel and Outlook)
Demonstrates knowledge & understanding of the Buck/ACS organization, including its policies and practices
MS Office software proficient

Benefits Administrator Resume Examples & Samples

Administers various human resources plans and procedures for all company personnel; assists in development and implementation of personnel policies and procedures
Partners with management to communicate various Human Resources policies, procedures, laws, standards and government regulations
Responds to employee relation issues such as employee when it comes to benefits, workers compensation and wellness programs
Assists in evaluation of reports, decisions, and results of department in relation to established goals. Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed
Facilitates and/or provides training (including orientation) to the workforce
Maintains and coordinates employee wellness programs. Improve participation
Assist with new hire orientation
Performs other related duties as required and assigned. Assist employees with benefit enrollment in a timely manner
Provide managers and employees with information and eligibility criteria
Prepare and coordinate communication of benefit cancellations
Maintain FLMA records
Coordinate health assessment activities
Design, develop and implement work-life programs such as health & wellness programs Act as a primary contact with vendors and administrators including monitoring
Ongoing plan operation, compliance and communication with participants
Must be able to make fair, unbiased decisions and stay level-headed in difficult situations
Ability to objectively coach employees and management through complex, difficult, and emotional issues
Must have the ability to make recommendation to effective resolve problems or issues, by using judgment that is in consistent with standards, practices, policies, procedures, regulation or government law
Proficiency in Microsoft Word, Excel and PowerPoint required
Experience in making group presentations required
Exceptional verbal and written communication skills required
Exceptional Problem Solving Skills
Strong aptitude for details
Mature thinking and professional presentation with common sense and judgment in a broad business perspective
Proven presence that commands the respect and trust of customers and employees at all levels with the organization
Highly intelligent, perceptive individual who possesses excellent conceptual, analytical, problem-solving and organizational skills
Possess the flexibility in reacting to new situations and adaptability for working in a new environment
Strong results orientation and positive "can do" attitude with a sense of urgency to get things done
Self-starter; a "hands-on" individual who enjoys challenge and is dedicated to getting the job done with minimal support and direction
Collaborative leader and team player
Ability to listen, capture and translate inputs and new challenges coming from consumers and colleagues interfacing them in the market
Characterized by integrity and high professional standards
Ability to influence people who are not direct reports
Demonstrated excellence in communication skills for negotiating, presenting and resolving complex and controversial issues and responding effectively to sensitive inquiries and complaints
Strong ability to work effectively within time constraints, changing priorities, and independently
Strong Continuous Improvement mindset

Benefits Administrator Resume Examples & Samples

Serves as liaison between HR representatives and external partners on employee benefits matters
Works with the external partners to resolve complex vendor problems, HRIS problems, and employee problems
Interprets plan documents, summary plan descriptions, and collateral material for HR representatives; recommends changes to these materials, where warranted
Administers benefits module in HRIS system assisting with program development and employee interfaces, troubleshooting with external partners as needed
Administers invoicing processes for all benefits vendors ensuring accuracy of invoices and timely processing
Conducts on-site training for location HR staff on benefits matters
Leads and facilitates annual Open Enrollment including development of collateral and HRIS tools; conducts Open Enrollment meetings where needed
Refers issues to the appropriate party (legal counsel, HR representatives, vendors) when the resolution falls outside scope of responsibility or authority
Plays key role in ensuring benefits comply with laws and regulations; stays abreast of laws and regulations through professional reading, electronic professional websites and internal counsel; keep Human Resources team well informed
3-5 years’ related work experience with at least three years specifically in benefits administration
Demonstrated experience working with and managing insurance carriers and brokers
Strong understanding of Human Resources benefit concepts, practices and procedures in a corporate environment
Ability to work in a team-oriented environment that is fast paced and demanding
Must be self-directed, have excellent initiative and organizational skills
Exhibits a strong ability to handle multiple demands with a sense of urgency, drive and energy
Works well under stress with the ability to deliver on time
An extensive degree of creativity and latitude is required
Experienced with Microsoft suite of products; advanced Excel skills required

Benefits Administrator Resume Examples & Samples

Administer various US and Canada benefits programs, which include; medical, dental, vision, disability, life insurance, FSA plans, HSA accounts, commuter benefits and the 401(k) and RRSP plans
Serve as the main contact for benefit administration activities to ensure accuracy and compliance with laws, policies and procedures
Serve as primary contact for various benefit issues such as plan provisions, policy interpretation, procedures, coverage, enrollment eligibility, family status changes, claims, claims appeals procedures, and other benefit matters
Assist with online benefits administration and employee self-service sites. Assume primary responsibility for ongoing utilization of the site’s features and procedures including eligibility management, enrollment management, billing, reporting, and maintenance
Audit and process monthly vendor billing
Administer 401(k) plan, communicate with payroll team, conduct annual non-discrimination testing, process over payments (if needed) as a result of non-discrimination test results, manage the annual 401(k) audit, and all 401(k) related communications
Perform audits to verify integrity of data in Benefits system to match data stored in the HRIS system
Maintain and organize a repository of benefit policies, plan documents, forms, and carrier information
Partner with benefits broker to resolve customer/vendor issues
Serve as a primary contact with benefit vendors regarding ongoing plan administration. Ensure that vendor processes are in place and working properly
Manage and coordinate the preparation of employee communications
Maintenance of the employee benefit files in accordance with internal policies and procedures and with appropriate requirements including ERISA, HIPAA, and DOL
Establish and maintain familiarity with provisions of existing as well as new federal and state laws to help determine impact on benefit plans and ensure compliance with COBRA, HIPAA, ERISA, Section 125 and regulations
Evaluate and advise on internal processes to reduce costs and increase efficiency
Document and maintain administrative procedures for assigned benefit processes
Manage Open Enrollment process, create communication to employees, review and provide feedback to Broker on updates to benefit handbook, and update Benefits system with new rates and new salaries when appropriate. Monitor Benefits System to ensure changes are sent to vendors in timely manner. Ensure that file feeds are set up and going over correctly
Manage wellness events and research new/innovative practices and trends in employee benefits and wellness

Senior Benefits Administrator Resume Examples & Samples

Minimum 2 years of experience with non-qualified and 401(k) plans
Advanced excel knowledge (i.e. formulas, data validation, etc.)
Strong analytical, reading and writing skills
Knowledge of basic accounting and mathematical principles
Ability to manage multiple priorities, work in a fast paced environment and be detail oriented
Bachelors degree (preferred)

Benefits Administrator Resume Examples & Samples

Manage First Republic’s Wellness Program including planning, implementing, initiatives and events and communication
Administer the medical, dental, vision, FSA, group life, dependent life, and group AD&D insurance programs
Develop, present and administer new hire orientation
Oversee new hire/life event enrollments and changes
Participate and facilitate in annual open enrollment planning and events
Manage employee programs: Service Awards, tuition assistance, employee recognition and etc
Ensure data integrity between carrier system and First Republic
Analyze and certify data accuracy
Maintain Benefits Intranet and social media site
Special projects & duties as assigned
May require a bachelor’s degree and 4-6 years of experience in the field or in a related area
Background in HR systems, MS Word, Excel, Outlook, etc
A wide degree of creativity and latitude is required

Global Compensation & Benefits Administrator Resume Examples & Samples

Handles enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships and compliance testing for all global locations
Provides information for the updating of employee payroll records
Prepares regular benefits reports
Provides the technical support and works with end users to provide system support and troubleshoot system problems
Human Resources Capacity
Strategic Thinking
While performing the duties of this job, the mobility for the employee regularly requires sitting, frequent near vision use for reading and computer, lifting, stooping, bending, stretching, walking, standing, pushing, pulling, reaching and other physical exertion
The employee is regularly required to talk and hear
Lifting and/or carrying of up to 25 lbs

Benefits Administrator Resume Examples & Samples

Responsible for ensuring all benefit plans are administered correctly and efficiently, while adhering to regulatory and corporate requirements and deadlines
Will serve as the primary contact for TPA, managers and employees for benefits inquiries and issue resolution
Conducts regular benefits orientation for new hires via web-ex
Ensures enrollment kits and other benefits communication materials are distributed efficiently and timely
Ensures timely enrollment and terminations from the plan
Prepares benefit budgets for the company by employee group and assist finance with analytics and business intelligence as required
Analyzes and prepares monthly insurance carrier remittances
Performs ongoing audits for benefit deductions through payroll and remittances to carriers. Makes timely corrections and ensures accurate accounting of debits and credits for associate, carrier and finance
Responsible for the HRIS system as it pertains to benefits
Provides functional guidance and direction to employees, departmental managers, plus liaise with the government agencies, insurance carriers and consultants
Administers associate leaves of absence including compliance with State and Federal regulations; leave notification requirements, leave qualifications and approvals, various required communications during leave, return to work qualifications and disability coordination
Responsible for leave communication between associate, certifying physician and market HR Manager
Demonstrates Ascension Mission and Values in timely, caring and efficient response and follow up to associates regarding the benefit issues when concerns that require a subject matter expert regarding benefits plans, leaves of absence and COBRA. Researches and resolves escalated employee issues with TPA and insurers
Works with Director, TPA and internal departments to maximize plan performance and the employee experience, as well as continually improving processes
Involvement in the preparation of written employee communications, meetings and presentations
Work with HR, Finance and TPA related to Benefit Plans and opportunities for improved financial results
Maintain the benefit information on the associate portal
Adheres to and complies with information systems security. Knows and follows Information Systems security policies and procedures. Attends Information Systems security training, when offered. Report information systems vulnerabilities as noted
Bachelor’s Degree in Human Resources, Business or closely related field
2-5 years experience administering medical, dental, life and disability plans, leaves of absence and COBRA
2-5 years experience with Finance
Strong PC skills: Professional-level command of Excel with the ability to create and run reports, perform pivot tables and analytics, and working knowledge of Powerpoint with the ability to create meaningful reports and presentations
Ability to comprehend, interpret and apply concepts from benefit plan documents, policies, procedures and legal requirements
Strong analytical and independent decision making skills
In-depth knowledge of complex recordkeeping systems, and the multiple applications used to create reports, transactions and preform research and audits of account transactions
Working knowledge of HRIS and Payroll systems; preferably Oracle and Kronos, with the ability to run and audit reports
Strong verbal and written communication skills to effectively communicate with Ascension at Home participants, as well as all levels of Support and leadership staff
Good organizational and planning skills

100

Benefits Administrator Resume Examples & Samples

May develop group communication pieces for client open enrollment, including benefit summaries and brochures
Provides Microsoft Office Suite assistance as required; prepares and/or assists with the creation of presentation material as needed
Assists service team with assembly of marketing materials, proposals and presentations for prospects and customers
Manages outsourced project flow; inputs prospect and customer data into applications and agency management system
Arranges travel and meeting schedules
Maintains and updates AlliantNet as needed
Engages in optimal and appropriate usage of applicable agency management systems
Other duties as assigned to support producer and service team
4 - 6 years related work experience

101

Analytical Benefits Administrator Resume Examples & Samples

Provides general support of employee benefits group by performing Benefit Analyst and/or Benefit Coordinator duties as needed
May prepare RFPs for client renewal or prospective groups, to include employee census, current/renewal plan design/rate information, and historical claims experience data
May develop group communication pieces for client open enrollment, including benefit summaries and brochures
May organize and conduct client health programs and wellness fairs
Organizes office activities and schedules; develops and implements department procedures and systems to ensure smooth department operations
Provides Microsoft Office Suite assistance as required; prepares and/or assists with the creation of presentation material as needed
Assists service team with assembly of marketing materials, proposals and presentations for prospects and customers
Manages outsourced project flow; inputs prospect and customer data into applications and agency management system
Reviews and summarizes miscellaneous reports and documents; prepares background documents
Arranges travel and meeting schedules
Sets-up, manages, and processes archives/dead files
Maintains and updates AlliantNet as needed
Other duties as assigned to support producer and service team

102

Benefits Administrator Resume Examples & Samples

Substitution: An accredited Master's degree in Human Resources, Business, Public Administration, or a related field may substitute for two (2) years of the required work experience in Option I
3 years to less than 4 years
5 years to less than 6 years
8 years to less than 9 years
9 years to less than 10 years
AD&D plans
Dental Insurance
Health Insurance
IRS Section 125
None of the above

103

Senior Global Benefits Administrator Resume Examples & Samples

Possesses a strong working knowledge of the Human Resources Information System (“HRIS”) and of the data housed therein
Executes timely and thorough ongoing audits with resulting audit summaries and process assessments
Assesses areas of risk based on team feedback and trends found in the data and executes ad-hoc audits, as needed
Reviews and reconciles weekly benefit vendor interface files to ensure timely transmission and proper archival. Coordinates with Benefits team members or HRIS team to resolve issues found
Assists with all HRIS testing of system updates, bug fixes, or system enhancements
Supports the Global Benefits team during Open Enrollment through necessary audits and testing prior to and after Open Enrollment
Supports the Global Payroll team during Year-End through necessary audits and testing
Partners closely with internal partners to identify process improvements and resolve identified issues upstream or downstream in the process

104

Rewards & Benefits Administrator Resume Examples & Samples

Presentation, reconciliation, accurate and timely submission of benefit contributions and data schedules for all payments
Completion and submission of changes to employees to the third party providers
Deal with Death in Service administration
Answer queries from all stakeholders effectively and within service level agreement
Periodically test and demonstrate results to the Team Leader in respect of system changes/
Work independently with minimal supervision to a high standard and take accountability for your work
To provide high quality reward advice and transactional services on a breadth of reward issues via telephone and email, on a right first time basis in line with the agreed SLA
Ensures all queries within the teams are tracked and monitored to ensure a high level of customer satisfaction
Processing all reward data for the allocated payroll within the agreed timescales
Input permanent/temporary reward data into the relevant payroll system via uploads were possible and manual input if needed
Produce various reward reports from the company payroll system
Run processes within systems, to ensure timely production of legislation changes
Payments to third party providers
Administer the salary review process as directed by team leader
Frequently identifies process improvements and highlights solutions to team leader
Seen as a trusted advisor
Previous experience of Rewards and Benefits Administration, flexible benefits experience is desirable
Ability to effectively communicate at all levels, good listener, calm manner and clear speaker
Able to demonstrate customer relation skills
To be able to prioritise workloads and meet tight deadlines
Able to demonstrate strong administrative and call handling skills
Ability to demonstrate strong personal integrity
Have a good working knowledge of Microsoft Office (Word/Excel/Outlook)
Ensure compliance with Data Protection Act at all times
Able to work using own initiative, showing attention to detail and customer focus
Shows an organised, methodical approach to their work and can demonstrate previous experience of effectively dealing with difficult people in a professional manner
Style - professional, friendly manner, approachable, polite, and able to work under pressure, enthusiastic, committed to working with their team to maintain a positive team spirit
Problem Solving - must demonstrate a methodical, analytical and clear approach to problems
Other duties as required from time to time

105

Payroll & Benefits Administrator Resume Examples & Samples

4+ years of Payroll Processing, Human Resources, and Accounting experience
Bachelor's Degree and or equivalent experience
Fundamental mathematical skills
Experience with Deltek CostPoint

106

Compensation & Benefits Administrator Resume Examples & Samples

Audit and process compensation invoices (including PwC services for global mobility employees)
Create purchase orders, audit, process and track benefits invoices
Prepare monthly bills for Bostik Health and Welfare costs and reconcile to actual costs each quarter
Update benefits claims spreadsheets monthly and perform regular audits of medical, dental and prescription drug eligibility of claims processed
Data Integrity and Organization
Audit data (periodically) in SAP and SuccessFactor
Audit Total Rewards Statements (for accuracy) prior to issuance
Organize, update and maintain materials stored on SharePoint and the compensation shared drive, archiving materials, as needed
Assist with the tracking and documentation of job evaluation results, offers and salary reviews and update monthly compensation roster
Assist with accumulation and input of data into annual Corporate Social Responsibility data base, and audit for accuracy
Assist with other projects and tasks as needed
Filing, mailings, copying, mass communications and scheduling meetings
Phone coverage and other administration duties for Sr. Vice President, HR, Communications and Site Services
Undergraduate degree, Business discipline preferred
French language skills a plus
Strong organizational, analytical and prioritization skills and the ability to multi-task
Strong Microsoft Office skills, in particular the creation of excel spreadsheets, word documents and power point presentations; Access preferred
Capability to learn SAP reporting to extract, audit and analyze data
Strong interpersonal and communication skills, with the ability to deal with all levels of employees
Strong customer orientation required, including focus on timely and accurately answering questions
Ability to work independently and interact effectively in a hands-on environment is required
Attention to detail and process-orientation is critical

107

Benefits Administrator Resume Examples & Samples

Inputs changes to benefit status and ensures eligibility under the plans
Provides external support to locations in all aspects of benefit administration
Maintains personnel files related to benefits
Administers and completes all required reports and documentation for external carriers
Provides support for benefit system users
Completes periodic benefit audits
Reconciles deductions for external agencies including benefit carriers
Communicates and adheres to Injury Prevention (IP) standards

108

Compensation & Benefits Administrator Resume Examples & Samples

Prepare supporting documents for bi-weekly payroll for centralized salaried employees; including new hires, terminations, pay adjustments, salary changes, garnishments, deductions etc
Administers employee health and welfare benefit programs, such as group life insurance, extended medical, dental, disability programs, pension plans, corporate gym membership, provincial medical and group RRSP plan; Ensures employees are properly enrolled in various company benefit plans and prepares associated reporting
Provides accurate monthly reporting, reconciliation and remittances to various unions, pension plans, and RRSP plans as appropriate and required by the related collective agreements
Processing Records of Employment and other government related forms within specified legislated timeframes
Ensures union dues and benefit deductions are set up in the HRIS system and are assigned correctly
Provides assistance to employees seeking guidance on HR-related and benefits issues
Compiles human resources and payroll reports as requested
Processes payroll and benefit discrepancies within prescribed timelines
Maintains employee personnel files for both hourly and salaried employees
Leave management and tracking for HRIS reactivation purposes
Managing seniority lists for hourly staff
Provide guidance and training to other department support staff
Minimum of 3-5 years payroll experience, preferably in a Ceridian environment
A self-starter with strong analytical abilities and high degree of accuracy
A thorough understanding of the importance of confidentiality and non-disclosure
Strong CBA knowledge and experience in working with Unions
Strong Excel skills. Must be able to develop working spreadsheets with SUMIFS. VLOOKUPS and pivot tables
Experience with WebFlex, Rostima and TimeGate an asset
Understanding of RRSPs and Pension is an asset
Ability to multi-task, balance priorities and meet strict deadlines
Ability to make sound decisions given the information available
Delivering excellence in customer service to internal and external stakeholders
Must be eligible to apply for Transport Canada Security Clearance and Federal Secret Security Clearance

109

Benefits Administrator Resume Examples & Samples

The benefits administrator position is responsible for directing and planning the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, worker's compensation, life insurance, travel and accident plan, flexible spending plan, 401(k) plan and retirement plan)
The benefits administrator also provides excellent customer service and quality benefits plans, investigates new benefits programs, improves existing programs, and supervises a monitors benefits administration, as well as designs employee benefits plans and provides analytical and technical support in the delivery of the benefit programs
Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships and compliance testing. Oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll records
Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans. Allocate group health and dental claims monthly and reviews quarterly
Audit the accuracy and performance of functions performed by benefits staff. Analyze current benefits, evaluating the use, services, coverage, effectiveness, cost, plan experience and competitive trends in benefits programs, and identify the company's stance
Perform plan audits. Prepare, collect and organize data for actuarial assessments. Review data in conjunction with actuarial evaluation task forces
Review both short- and long-range cost estimates/projections and relevant statistical analyses regarding modifications in benefits programs and implementation of new programs
Survey industry trends. Complete benefits surveys and review information obtained from the results. Analyze complex benefits information. Forecast trends and assist with future benefits designs. Develop specific recommendations for review by management
Monitor administrative costs of benefits programs and recommend cost containment strategies, including alternative methods for administration and funding. Prepare budgetary recommendations and assist in the monitoring, verifying and reconciling of budgeted funds
Provide customer service support to internal and external customers. Develop communication tools to enhance understanding of the company's benefits package. Design and distribute materials for benefits orientations, open enrollment and summary plan descriptions. Provide training and support to group benefits associates, home office associates and the field staff
ADP experience
Two Plus year's experience required
Highly proficient in Microsoft Excel (V-lookups, data searches, graphs, and charts)
A Bachelors degree in Psychology, Human Resources or related fields preferred

110

Revised Location Benefits Administrator Resume Examples & Samples

Act as liaison with medical providers, insurance carriers, retirement plan vendors and Purdue West Lafayette benefits staff to implement and review program changes and to troubleshoot insurance, disability and workers compensation problems for employees, retirees and their dependents. Assist employees with various medical reimbursement accounts including Flexible Spending and Health Savings Accounts
Manage leaves programs including FMLA, workers compensation, short and long term disability. Utilize leave tracking databases and FMLA workbench in SAP. Run reports as required to calculate leave and FMLA balances
Conduct new employee benefit orientations, organize/promote/facilitate benefit enrollment and education sessions. Assist employees with benefit enrollments and explain benefit options to terminating employees
Provide advice and counsel to employees and supervisors on leave policies, FMLA, retirement options, disability insurance, workers compensation, medical insurance, COBRA options, EAP programs and other employee benefit programs and University policies and procedures
Manage the onboarding and new hire process for benefit eligible staff
Assist in the development and implementation of a comprehensive communications strategy to ensure employees are fully informed of their benefits - provide in-services to employees regarding benefit changes as needed
Run and provide ad hoc reports as requested. Serve as HIPAA liaison officer for PNW. Other duties as assigned

111

Junior Benefits Administrator Resume Examples & Samples

Assist with employee questions and administration of day-to-day function of Benefits, including 401(k), disability and FMLA process
Resolve Tier 1 employee questions and inquiries by interpreting plan documents, benefits guides certificates of coverage, policies and procedures
Assist in distributing materials for benefit orientation, open enrollment and summary plan descriptions
Provide administrative support in administering and maintaining company Benefits programs, including benefits plans
Prepare and mail out Leave packets to employees
Follow up on leave requests and maintain leaves in HRIS
Prepare correspondence, using templates to create agreements
Maintain proper documents for file or review
Drive other projects as required or as business needs change
1-2 years of relevant work experience; experience administering FMLA, Non-FMLA and disability leaves preferred
Knowledge of California Leave policies and procedures and multi-state Disability and Leave regulations a plus
Experience with Benefits administration software highly preferred; Workday experience a plus
Proficiency with of Microsoft Office; intermediate to advanced knowledge of Excel required
Ability to positively and effectively interact with internal and external customers and cross-functional business partners, such as HR Managers

112

Benefits Administrator Resume Examples & Samples

Manage client interactions, inquiries and meetings related to the setup and ongoing servicing of the client benefits plans
Coordinate and leverage the work of support personnel
Implement and manage department standards, processes and procedures within the client team
*IMPORTANT - Interested candidates MUST have an Active Life-Only Agent Insurance license***
Active Life Agent License is required or must be obtained within three (3) months from hire date
HIPAA Certificate must be obtained within one (1) week of hire date
Advanced knowledge of benefits administration practices and procedures
Excellent customer service and training skills
Exceptional telephone etiquette and communication skills in a call-center environment

113

Entry Level Benefits Administrator Resume Examples & Samples

Provides general support of employee benefits group by performing Benefit Analyst and/or Benefit Coordinator duties as needed
May prepare RFPs for client renewal or prospective groups, to include employee census, current/renewal plan design/rate information, and historical claims experience data
May organize and conduct client health programs and wellness fairs
Serves as a technical expert, assisting other team members to resolve complex issues
Organizes office activities and schedules; develops and implements department procedures and systems to ensure smooth department operations
Reviews and summarizes miscellaneous reports and documents; prepares background documents
Sets-up, manages, and processes archives/dead files
0 - 2 years of related work experience

114

Benefits Administrator Resume Examples & Samples

Partner and consult with Manager and Benefits team in administering the firm’s benefit programs, including medical, dental, vision, life insurance, disability insurance, FSA and various other programs
Primary point of contact for accurately and skillfully handling a wide-range of customer questions and concerns; manages the benefits in-box and phone lines, triages as appropriate
Direct responsibility for the accuracy and timeliness of all interfaces sent to carriers and vendors.This includes responsibility for management of both internal and vendor reports and annual audits
A BS or BA degree preferred and at least three years work experience in health and welfare benefits

115

Benefits Administrator Resume Examples & Samples

Administers all Qualifying Life Events and medical support orders
Administers health and welfare plans including but not limited to: Medical, Dental, Vision, HSA, FSA, Life, STD, LTD, and supplemental benefits plans (Accident, Hospital, Critical Illness, Supplemental Life, Supplemental LTD)
Responds to all benefits related inquiries via email, telephone and walk-ins
Assists employees with all health & welfare benefit claims
Maintains employee benefits file in the document cloud
Ensure all benefit changes are accurately reflected in the system for payroll deduction
Responsible for verifications of benefits
Run weekly new hire reports to follow up with newly eligible employees for enrollment
Manage all workflows associated with benefits
Assists with the administration of COBRA
Prepare and setup one-on-one benefits meetings for newly eligible employees and certain company transfers
Administers corporate commuter services programs
Special projects as assigned by AVP Director of Payroll & Benefits
Thorough knowledge of Federal and State employment law
Strong ability to work effectively with all levels of employees and management
Requires effective oral and written communication skills and excellent interpersonal skills
Strong working knowledge of Microsoft Word and Excel

116

Benefits Administrator Resume Examples & Samples

Assist with design and development of detailed strategic plans for health and wellness programs. Administer and communicate the company’s benefits program plan options, features and enrollment requirements. May administer both domestic and certain international programs. Assist employees with benefit inquiries
Ensure company compliance with federal and state laws governing benefits practices. Audit effectiveness of benefit programs on a regular basis and make recommendations
Ensure vendors are administering programs accurately and adhering to contractual obligations, especially as it pertains to expected service and quality levels; establishing and maintaining a productive relationship with vendors to ensure timely completion of scheduled tasks and projects
Coordinate key health and wellness initiatives/projects as they are developed (i.e. health fairs and screenings, fitness classes, gym memberships, special events, etc.)
Evaluate, analyze and maintain HRIS records, ensure data integrity, administration of employee self-service related to benefits
Audit and reconcile vendors’ eligibility reports and monthly invoices. Verify that all new enrollees have been added, all terminated employees are removed, and changes in coverage are reflected timely on the payment request to Accounts Payable
Interface with third-party vendors to resolve any issues that may arise
Participate in New Hire orientations for employees. Verify that the new employee has completed all necessary online enrollments in a timely manner
Assist employees with leave of absence paperwork including leaves for FMLA, CFRA, PDL or other medical or personal leaves of absence. Provide information regarding employee leaves to managers and HR department personnel
Oversee the administration of COBRA, FSA ad HSA information from third party administrator. Keep up to date with and comply with the applicable laws governing these programs
Update HR Department’s Intranet site with benefits information and pertinent sites and assist HR department personnel with other Intranet updates
Oversee and support Annual “Open Enrollment” efforts including conducting trainings/vendor fairs and managing open enrollment schedule and deadlines
Assist with other HR programs, duties, and projects, such as working with statistical data and reports, as required
BS/BA degree in Human Resources and/or Business Administration
3+ years progressive experience in benefits administration and managing benefits programs in a multi-site or global environment is highly desirable
HRIS familiarity with Ceridian, Workday, Benetrac systems, Success Factors, or other HR operational and systems (e.g. Oracle, Business Objects)
Knowledge of benefit terminology and concepts, practices, and processes; ability to stay abreast of changes
Possess a comprehensive, working knowledge of federal and state laws and regulations including ERISA, Healthcare Reform Act, COBRA, FMLA, CFRA Maintain high level of confidentiality regarding employee information
Interpersonal skills and effective interaction with others both internally and with external vendors
Ability to work in a fast-paced environment and manage multiple projects concurrently with extreme accuracy and adjust to changing priorities with minimal supervision. Must be able to take initiative and work with ambiguity
Ability to handle sensitive, problematic, confidential situations with poise, tact, diplomacy and with the appropriate discretion
Problem solving skills, strong mathematical and statistical skills; strong written communication skills, and presentation, and facilitation skills
Analytical capabilities and attention to detail, able to organize and manage workflow and deadlines
Proficient in Microsoft Office applications including MS Word, Excel, PowerPoint and Outlook
Maintain a safe and clean work environment
Understand and follow company rules and regulations
Perform all other duties as assigned and required

117

Benefits Administrator, Senior Resume Examples & Samples

Acts as the Tier 3 support to the Human Resources Service Center regarding more complex benefit questions or issues
Assists with administration of the Wellness Program and leads the Wellness Champions throughout the organization
Conducts audits of various benefit programs to ensure compliance
Creates and maintains bi-weekly benefits retro/credit report for each payroll
Creates and maintains all Benefits related communications, guides, and SharePoint sites
Facilitates the processing of all EOI transactions
Maintains the Benefits Communication Calendar to ensure all communications are delivered on schedule
Supports the Annual Open Enrollment process as directed
Prepares and maintains all benefits analytical reporting and monthly benefits dashboard
Prepares and submits all benefits related invoices and payments received to finance
Prepares and presents results to management, including data-driven recommendations and alternatives
Receives and responds to all first level associate eligibility appeals
Required a High School or GED
Preferred a Bachelor's Degree in a related field
Required 2+ years of experience in an HR environment with direct hands on experience in Health & Welfare
Preferred financial and analytical background
Intermediate ability to identify trends and provide solutions to enhance plan performance and associate satisfaction
Intermediate ability to project manage in a matrix environment
Intermediate ability to manage contracted vendors
Intermediate ability to communicate benefit programs to all levels of the organization
Advanced strong organizational, analytical and multi-tasking skills required
Advanced strong verbal and written communication skills required
Required intermediate PowerPoint

118

Benefits Administrator Resume Examples & Samples

Knowledge of HR compliance and labor laws (FMLA, PDL, ERISA, FLSA, PPACA, CFRA, HIPAA, FLSA, Title VII, Equal Pay Act, Americans with Disability Act, etc.)
Strong analytical rigor with ability to create meaningful, understandable models, reports, analytics, dashboards (headcount, turnover, recruiting metrics, and other people analytics) and clearly communicating insights and recommendations using data
Ability to juggle multiple priorities in a fast-paced environment
2–4 years of HR experience with strong emphasis on Benefits and Compensation
Advanced proficiency in MS Excel and/or Ceridian/Dayforce is desired

119

Benefits Administrator Resume Examples & Samples

Assist in investigating/responding to employee/vendor inquiries
Notification to insurance company of new workers’ compensation claims and obtain work status updates from occupational clinic or case managers and notify managers
Assist with completion of Notice of Death claim filing
Assist with entry of subsidized COBRA rates into Discovery Benefits system
Minimum of Associate Degree in Human Resources or related field from an accredited college or university
Five to Eight years human resources experience required

120

Senior Benefits Administrator Resume Examples & Samples

Administer all aspects of health & welfare, wellness, and voluntary benefits programs. Functions as a liaison between benefit carriers/vendors and employees and advises employees on eligibility, coverage, and other benefits matters
Establish benefit administration procedures and process flows
Administer benefit administration appeal process
Mediate problems between benefit plan participants and providers
Administer Wellness Program including planning, implementing, initiatives and events and communication
Interfaces directly with ESS vendor on eligibility reporting requiring a working knowledge of vendors’ databases and process flows
Partners with benefits team and vendors to set up new or changed benefits and to coordinate open enrollment materials
Partners with Payroll and HRMS for any new or changing needs and file feeds. Provide basic reporting support, running queries, and review vendor file error reports to ensure information is processed in a timely manner. Audits data files between vendors and SAP to ensure accurate eligibility into and status changes are reflected
Oversees administration of leave of absence and workers compensation programs
Monitor and administer overall compliance of health & welfare, wellness, and voluntary programs
Coordinate legally required mailings and website postings on communication which includes items such as 1095-C, SPDs, SMMs, SARs, etc
Partners with Benefits Consultant on benefit compliance, including SPDs, SARs, SOX
Handles QMCSO and responds to other government requests
Conduct and/or participates in meetings to describe, explain and respond to questions concerning various benefits programs. Shares responsibility for facilitating a new hire orientation specific to benefits. Give benefits presentations to all levels of the workforce
Maintain Benefit intranet site
Bachelor’s degree in Human Resources Management, Industrial Relations, Business Administration, or comparable degree
Five years professional employee benefit experience working in development, design, and administration, with 3 years in health & welfare administration
Working knowledge of payroll and HRIS systems; SAP knowledge preferred
Knowledge of WORD and EXCEL to the Intermediate Level
Demonstrated knowledge of laws and regulations impacting employee benefits including, but not limited to ADA, ADEA, COBRA, FMLA, ERISA, EGTRRA, HIPAA, VETS, Davis-Bacon, McNamara-O’Hara Service Contract Act, Walsh-Healey Public Contracts Act, Copeland Act, and Internal Revenue Code sections 79, 125, 401(k), and 423
Knowledge of various types of insurance contracts and provisions including, but not limited to, preferred provider organizations, health maintenance organizations, and consumer-based tiered networks
Knowledgeable in HR, HRMS, all types of benefit plans and administration, external vendor management, and ERISA
Able to implement plans and manage open enrollment
Experience with self-funded and fully-insured plans

121

Benefits Administrator Resume Examples & Samples

Serve as first escalation for employee questions or issues regarding benefits; by phone and the benefits email box
Administer employee health and welfare programs, such as medical/dental/vision, life, accident, and disability, leave of absence, and Flexible Spending accounts
Administer employee retirement program: Coordinate enrollment and deduction files with the retirement plan administrator and resolve issues with payroll deductions
Update payroll adjustments for any benefit deduction corrections
Administer and coordinate benefits and processes for Leaves of Absence
File employee workers compensation claims and track work place injuries for OSHA compliance
Approval of benefit elections and life events in Workday
Gathering ACA data from acquired companies
Assist with annual open enrollment: Arrange for distribution of material from carriers, assists with communicating changes to employees
Assist with new plan proposals, manage vendor implementations, and other special projects as needed
Assist with development and improvement of internal communication materials, including general announcements, company newsletter, and other communication avenues
Provide data analysis and make strategic recommendations on benefit plan offerings
Familiarity with COBRA, ERISA, FMLA and related state and federal regulations required
Two (2) to four(4) years in benefits or related benefits
Effective communication skills, oral & written
Effectively communicate with people in potentially stressful situations
Excellent organizational and communication skills, strong interpersonal skills and the ability to work on a team
Ability to work in a high volume fast paced environment
Strong aptitude towards efficiency, quality and consistency as well as a focus on customer service
Knowledge with HRIS systems, preferably Workday

122

Benefits Administrator Senior Resume Examples & Samples

High School/ GED required, Bachelors degree with a major in Business, Human Resources or related field preferred
5+ years of progressive work experience in the field of HR, benefits, data analysis, and/or HRIS
For those candidates without a bachelor’s degree, 7+years of experience is required
2+ years of experience working with benefits data analysis
Ongoing knowledge and application of ERISA, DOL, and IRS regulations and the ability to apply these regulations to programs to ensure compliance
Ability to interpret and apply plan and policy documents
Ability to facilitate internal training classes
Strong process management and process improvement skills
Proficient with Microsoft PowerPoint, Access and Outlook with strong working knowledge of Microsoft Excel spreadsheets and Word documents required
Workday and Microsoft Access experience preferred
Knowledge of case tracking and other common tools used in a service center preferred
Visio flow charting a plus
Strong customer facing skills
Demonstrated ability to build strong relationships and collaborate with employees at all levels within the organization
Proven leadership skills and problem-solving ability
Proven ability to handle confidential material in a professional manner
Excellent organizational skills and a strong attention to detail
Strong judgment and decision making capabilities
Ability to adapt to a continually changing business and work environment and manage multiple priorities and deadlines

123

Benefits Administrator Resume Examples & Samples

4 year degree from an accredited College or University. A two year degree from a Community College will be considered or applicable work experience in the Benefits Field
At least 2 to 3 years benefits administration experience with an emphasis on health & welfare and knowledge of medical plans and the appropriate laws governing such plans (ERISA, Medicare..etc). Working with Retiree medical plans would be favorable
Must be proficient in Excel and Word with capability to establish a set invoice template for mail merges
Must have the ability to oversee and maintain an Excel database including the ability to do V-Lookups and run reports when needed
Must possess strong Customer service skills with the ability to be explanatory and patient
Must have constant follow-up skills and be organized in a fashion to keep updated notes if necessary on all issues arising on individual cases for invoicing and billing
Must have strong organizational skills and have a comprehensive math & basic accounting/bookkeeping skills in order to maintain the Retiree Invoicing database

124

Compensation & Benefits Administrator Resume Examples & Samples

Maintains benefits, administrative procedures, and payment funding processes
Resolves tier I employee questions and problems regarding insurance coverage, claims and deductions
Reconciles monthly eligibility files and processes invoices for payments
Completes weekly 401(k) file transfers and reconciles contributions
Coordinates with Benefits team to resolve escalated issues related to all benefit plans (FSA, medical, dental, vision, disability, 401(k), COBRA, etc.) regarding eligibility, participation, contributions and appeals
Maintains detailed knowledge of Company’s benefit plans and processes necessary to administer those plans
Resolves discrepancies of employee coverages and deductions between insurance companies and payroll
Provides benefit support and assistance with acquisitions
Supports benefits annual open enrollment, including arranging meetings, ordering supplies, compiling benefit packages, reviewing annual elections, and processing annual enrollments to carriers
Administers tuition reimbursement plans; processes employee requests
Reviews and updates holiday schedules for Canada and US, benefits intranet, Employee Self Service (ESS) and benefit shared drive
Completes special projects and reports as assigned
Customer Service-oriented with strong verbal and written communication skills
Knowledge of group health and life insurance, including knowledge of federal regulations (e.g., IRC 125, HIPAA, ERISA, COBRA)
High School diploma required; Associate’s degree preferred
Two to four years of relevant experience and training (e.g., employee benefits, insurance claims processing, invoice/payment processing)

125

Benefits Administrator Resume Examples & Samples

Responds to high daily volume of phone, email and face to face inquiries by answering questions and assists in resolving employee benefits issues from current and former employees and their dependents
Assist employees with benefit issues such as medical, pharmacy, dental, vision, life, flexible spending accounts, disability, voluntary benefits, pension, 401(k) and other company-provided benefits and services
Resolves administrative problems with the carrier representatives, investigates discrepancies, and provides information in non-routine situations
Assists employee population in resolving enrollment, eligibility, and claims issues by partnering with internal shared services and external vendors
Presents benefits orientations and assists HR Generalists with benefits enrollment for new hires
Supports the annual enrollment process
Documents and maintains administrative procedures for benefit processes
Processes invoices to insurance carriers and other benefits providers
Reviews and maintains portions of the intranet site with updates and changes
2 or more years of work experience in HumanResources or Benefits required
Must be flexible; have the ability to workindependently or as a team player in a fast paced and decentralized environment
Must be detail oriented, highly organized andhave excellent judgment
Must possess a strong customer-service mentalityand a desire to learn
Must maintain strict confidentiality and employee privacy
Bachelor’s degree or related experience required
Experience supporting high-volume operationspreferred
Intermediate orAdvanced Excel skills preferred
CEBS or other HR/Benefits certification preferred

126

Benefits Administrator Resume Examples & Samples

Administers the day to day activities and communication for the leave of absence (including but not limited to FMLA and State-specific related leaves) and disability programs
Provides analytical and technical support in the delivery of all leave programs
Interacts directly with employees regarding leave eligibility and entitlements, as well as employee responsibilities before and during their leave
Interface directly with payroll and the disability administrator to ensure timely and accurate reporting and claims processing
Maintains highly confidential employee Personal Health Information and files. Ensures HIPAA compliance
Interface with HR Partners, Managers and Payroll on issues related to leaves of absence and disability
Responds to non-routine inquiries from management and employees regarding LOA’s in a timely, customer centric manner
Ensures proper tracking of LOA designated hours and certification end dates to ensure compliance with all applicable state/federal leave laws
Associate’s Degree in HR, Social Work, Business or related field
Minimum 3 years experience with applicable employment laws (Federal and State, FMLA, State-Specific Leaves, ADA, etc.)
Minimum 3 years of experience with the administration of disability programs
Current knowledge of employment laws, rulings, and regulations as they pertain to the Division of Workers Compensation, the Wage and Hour Division of the U.S. Department of Labor and HIPAA compliance laws
Strong consultative, analytical and problem solving skills
Proven ability to process a wide variety of tasks with considerable volume
Intermediate level expertise in Google for Work
SAP navigation and reporting experience
Strong oral, written and interpersonal communication skills
Ability to act as liaison between other departments
LI-SB2

127

Benefits Administrator Resume Examples & Samples

Day-to-day management of programs with insurance vendors and employees
Provide timely and accurate customer service, answering employees inquiries regarding benefits options, enrollment process and changes in a timely manner
Manage employee data - ADP, Government reporting, National Urban League reports, vendor reports and assist with various plan benefits audits
Manage time & leave records in ADP. Review the downloaded information for completeness and accuracy
Manage data and maintain accurate and up to date information and run standard and ad-hoc reports out of ADP
Data entry of information required to process bi-weekly payroll in the ADP system
Manage retirement program data and report requests
Design, develop and implement Wellness Program
Manage ACA duties such as; analysis of data as it relates to ACA requirements, set-up of initial measurement period for new hires, rehires, prepare and audit reports to maintain ACA compliance; monitor employee hour report to ensure adherence to maximum hours and ACA triggers; administer monthly reporting and communication to applicable employees for medical coverage eligibility
Support Talent Management team activities and events
3-5 years of Benefits related experience
Knowledge of Human Resources laws and regulations ( Including but not limited to ACA, COBRA, ERISA, HIPPA, PPA, FMLA, ADA section 125)
Experience managing vendors, systems, and in working with senior level executives
Experience with Microsoft office, HRIS systems and other related benefits systems
Strong verbal, written, interpersonal skills
Strong familiarity with ADP systems
Ability to manage multiple priorities simultaneously
Familiarity with project management approaches, tools, and phases of the project lifecycle
Strong analytic, decision making abilities and collaborative skills/team player
Able to successfully partner with and work through others, work independently and be able to balance tactical and strategic priorities
Ability to develop and make presentations
Strong business writing skills
Ability to analyze and present data
Intermediate proficiency in MS Word, Excel and PowerPoint

128

Benefits Administrator Resume Examples & Samples

Administer and communicate the company’s benefits program plan options, features and enrollment requirements. Assist employees with benefit inquiries
Assist with design and development of detailed strategic plans for health and wellness programs
Coordinate daily benefit processing, enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, distributions, loans, hardships, and compliance testing
Oversee maintenance of employee benefit files and gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans
Audit and reconcile vendors’ eligibility reports and monthly invoices; verify that all new enrollees have been added, all terminated employees are removed, and changes in coverage are reflected timely on the payment request to Accounts Payable
Verify that the new employee has completed all necessary online enrollments in a timely manner
Develop communication tools to enhance understanding of the Company’s benefits package. Design and distribute materials for benefit orientations, open enrollment and summary plan descriptions
3+ years’ related benefits or employee benefit administration experience required
Previous experience managing benefits programs in a multi-site or global environment is highly desirable
Possess a comprehensive, working knowledge of federal and state laws and regulations including ERISA, Healthcare Reform Act, COBRA, FMLA, CFRA
Maintain high level of confidentiality regarding employee information
HRIS familiarity with Workday, Success Factors, or other HR operational and systems (e.g. ADP)
Proficiency in Microsoft Office programs (Word, Excel, Powerpoint)
Excellent communication and organizational skills (verbal and written)
Strong Interpersonal skills
Strong analytical skills and a thorough knowledge of plan designs and benefit contract language
Maintain confidentiality/trust within department
Able to adapt to a fast pace ever changing environment
Understand varying levels of urgency and how to respond

129

Benefits Administrator Resume Examples & Samples

Ensure the appropriate service delivery of benefit administration for all benefits packages in each of the Balkan country according with the benefits coverage matrix and the administration procedures
Calculating and submitting accurately and timely the Benefits payroll feeding data in monthly payroll process
Implementation of legislative changes regarding benefits in payroll calculation
Update benefits procedures
Prepare and submit accrual information to Finance &Accounting Department
Ensure ongoing communication (handle the clients/customer’s queries) and send regular updates regarding the Benefits Administration processing according with the Benefits Administration Procedure
Ensure ongoing employees query handling in a manner that it is friendly, cooperative, and effective for maintaining a high level of service satisfaction
Prepare and follow up all the shopping carts and purchase orders regarding delivering benefits to employees. Ensure all invoices are issued accordingly to client rules
Perform Good/Services receipts for all benefits administrated, in due time and accurately
Cooperate with all the Benefits providers - make sure that the services provided are in line with the contractual agreement, timelines, and conditions
Working with different categories of people
Working in a multinational environment (preferable)
3 years experience Compensation & Benefits
Good level of English, reading, written and spoken
Compensation & Benefits Taxation Legislation
Payroll Knowledge
Finance & Accounting knowledge
Very accurate and meticulous
Very organized (document, files)
Good coordination of different events
Cooperation
Abilities to work on the computer – MS-Office, email, internet

130

Senior Flexible Benefits Administrator Resume Examples & Samples

Data Processing of new joiner information
Respond to Mailbox enquires daily
Deal with queries and requests using in-house system
Ensure deadlines and targets/service level agreements are meet through effective planning
Provide an efficient, professional service to meet all client/members' needs and to promote the Willis Towers Watson brand
Develop a strong knowledge of clients’ flexible benefits schemes and requirements
Undertake both enrolment and on-going administration of client benefit data
Communicate effectively with clients/members via email and telephone
Ensure timely completion of timesheets
In conjunction with the Team Leader, ensure all delivery promises and performance standards are achieved
Be point of reference on technical issues and nonstandard cases
Monitor workflow of junior colleagues
Provide an efficient, professional service to meet all client needs

131

Payroll & Benefits Administrator Resume Examples & Samples

Process semi-monthly payroll for employees in multi-state locations
Input and maintain employee information including; new hires, terminations, address changes, position changes, salaries, vacations, attendance, and benefits
Audit payroll time sheets for accuracy and resolve any issues or discrepancies
Create and run payroll reports for HR and Management
Track vacation and sick leave
Maintain current knowledge of applicable state and federal wage and hour laws
Investigate and resolve any issues, questions, or discrepancies in paychecks
Perform reconciliation of payroll related deductions and general ledger accounts including 401k and other benefits
Understand usage of proper payroll taxation of employer paid benefits
Prepare Government & company required reports on a timely basis as required
3+ years of ADP Workforce Now® experience
3-5 years of experience processing payroll, multi-state payroll
Associates or Bachelor Degree preferred
Working knowledge and the execution of all aspects of ADP payroll system required
Proficiency of Microsoft Office Word and Access database. Advanced Skills in Excel required
Knowledge of federal and state laws regulations for compliance with Labor Codes of multistate
Understanding of proper payroll taxation of employer paid benefits
Strict adherence to confidentiality of all Human Resource matters
Proven thorough follow-up skills both in verbal and written communication
Ability to work in fast paced demanding environment
Roll up sleeves "can do" attitude
Strong work ethics with the ability to prioritize work
Creativity, flexibility, and innovative team player with a willingness to work within constantly changing priorities
Patience and empathy with sensitive employee matters
Superior customer service skills, including ability to articulate payroll information and respond to manager and employee inquiries effectively and timely
Strong organizational and interpersonal communication skills

132

Union Health & Welfare Benefits Administrator Resume Examples & Samples

2 or more years of Benefits related experience
2 years of college or equivalent experience
Strong working knowledge of regulatory laws that affect benefits (ERISA, COBRA, USERRA, HIPAA, FMLA , PPACA)
Strong proficiency with Microsoft Office applications (Word, Excel, Outlook)
Knowledge of SAP and ADP/Enterprise preferred
Strong organizational skills; able to work and solve problems independently
Experience working within a collaborative environment
Strong attention to detail; able to work under pressure and meet critical processing deadlines
Experience with understanding, interpreting and discussing collective bargaining agreement requirements
Knowledge of basic accounting and mathematical principles/ strong analytical skills
Able to handle confidential information

133

Employee Benefits Administrator Resume Examples & Samples

Serve as point of contact for benefit related questions and matters of program interpretation
Supports benefit program maintenance from enrollment to termination by processing eligibility data, reconciling payroll deduction, and by preparing necessary reports as requested i.e. weekly, monthly, or annually
Evaluate and recommend revisions to internal business processes to reduce costs and increase efficiency
Administers employee FMLA, Personal, or Military leaves of absence consistent with Federal, State, and Local law
Partner with third party benefit insurers and vendors to expedite the processing of employee and dependent eligibility data, claim payment, and resolve problems within the context of plan documents and policies
Maintain working knowledge of PPACA, ERISA, FMLA, COBRA, Internal Revenue Code within the privacy considerations of HIPAA and impact of state and local law
Conduct research, manage projects and create internal communications, as assigned
Additional related responsibilities as assigned
Associates degree and minimum 2 years of experience with the administration of employee benefit programs. Bachelor’s preferred
Experience supporting high-volume operations in a growing, retail based, multi-site entity, preferred
Analytical with strong attention to detail
Computer proficiency; MS Office Suite but specifically with intermediate Excel skills
Empathetic, confident, outgoing personality
Ability to multi-task and remain flexible, changing pace when workflow demands it
Exhibits teamwork and a collaborative work ethic with colleagues and vendor-partners
Demonstrates a willingness to learn new processes and programs as position and company evolve, work independently, and to handle multiple tasks concurrently
Maintains strict confidentiality and employee privacy

134

Benefits Administrator Resume Examples & Samples

Update Manulife’s stream of systems: ManuConnect, MLAC VO (for few clients) and Ultra (for few clients), Clients II, Activation Letter Client and EVA for New Hires and Member updates such as Coordination of Benefits, Student Status, Beneficiary Update, Address Update, Coverage Changes, and others
Completed a Bachelor's Degree in any field
Knowledge of Microsoft applications (Word, Excel)
Attentive to details and meticulous about quality
Excellent written and oral communications skills
Highly motivated, flexible and adaptable to changes

135

Leaves & Benefits Administrator Resume Examples & Samples

Demonstrate efficient handling of benefit related functions including but not limited to: Administers health and welfare plans with third-party vendor including enrollments, changes, and terminations within COBRA guidelines
Prepare semi-monthly reports and ensures payment of premium amounts due including 401(k)/125 plan, medical/dental, group life and disability, cancer/intensive care, Employee Assistance Plan and deferred compensation
Processes required documents with third-party vendor and payroll to ensure accurate record keeping and proper deductions
Audits benefit related deductions each pay period against billings and prepare monthly bills to A/P as applicable
Assist with the outsourced administration of all leaves of absence including but not limited to: Family Medical, California Family Medical, Pregnancy Disability, Short and Long term Disability leaves & Personal Accommodation leaves
Facilitate the outsourced administration of workers’ compensation claims including ergonomic evaluations of work areas
Conduct quarterly conference calls to workers’ compensation carriers to review old claims
Conducts administrative functions including but not limited to: Provides administrative support including record keeping, file maintenance and data entry to the HR Benefits and time and attendance applications relating to assigned functional areas
Prepares specialized reports and spreadsheets as requested for assigned functional areas
Assist with departmental duties including preparation of benefit certifications, and maintaining current policy and procedures
High School Diploma or equivalent with a minimum of 4 years related Human Resource experience or Bachelor’s Degree in Human Resources with a minimum of 2 years related Human Resource experience; or equivalent combination of education or experience
Ability to operate a variety of automated office equipment, including but not limited to computer, 10-key calculator, fax machine, scanner and photocopier
Computer proficiency in Outlook, MSWord and Excel required
Must possess good human relations and communication skills and exercise good judgment
Needs to possess a high level of accuracy and problem solving skills and be able to work well under time constraints and be able to work well under pressure resulting from multiple priorities and meeting respective deadlines
Must have effective time management and project management skills as well as possess the ability to work efficiently without direct supervision and the ability to work independently as well as in a team environment
This position requires the ability to use tact, discretion and good judgment at all times
Must exhibit a high degree of professionalism and confidentiality in handling and having access to sensitive employee information

136

Benefits Administrator Resume Examples & Samples

Maintains regulatory compliance and ensures that all Hibbett employees are fully informed concerning every aspect of the Hibbett Sports benefit program
When necessary, in the absence of the Director of Compensation & Benefits, acts as company representative and the main contact regarding benefits with the above mentioned organizations
Provide Benefit and Worker’s Compensation monthly metrics to the Director of Compensation & Benefits to review and monitor and make recommendations as needed regarding the practices and procedures
Maintains compliance with 401(k) enrollments in conjunction with the "Employment Retirement Income Security Act" (ERISA) and informs the Director of Compensation & Benefits of any updates
Maintains compliance with the “Health Insurance Portability and Accountability Act” (HIPAA) and informs the Director of Compensation & Benefits of any updates
Administers the benefit enrollment process through BenefitFocus and ensures the accuracy and integrity of the data
Enters benefit-related data into the Human Resources Information Systems (HRIS) and all related third-party carriers
While administering benefits. Ensures compliance with Federal and State laws concerning record-keeping on benefit enrollment forms and other documentation concerning benefits
Maintains reports on benefit eligibility for employees so they may be informed on entry dates for the various benefits for which they may be eligible
Produces reports on benefit enrollments, benefit deductions, and plan participation for future forecasting
Maintains and updates the "Family Medical Leave Act" (FMLA) tracking software and ensures the compliance of active employees on leave according to Federal law
Compiles data on a monthly basis on Health Insurance Premiums, Short and Long Term Disability, Life Insurance and Health Insurance Medical Claims to ensure the accuracy of premium payments
Maintains employee benefits data in automated human resources information systems
Coordinates transfer of data to external vendors, plan providers, auditors, and consultants
Prepares and submits government mandated reports
Audits benefit plans for compliance with government regulations and stays abreast of updates
Maintains knowledge of and analyzes government regulations, benefit program trends, and prevailing practices among similar organizations
Analyzes and evaluates services, coverage, and options available through insurance and investment companies to determine programs best meeting needs of organization
Assists the Director of Compensation & Benefits in the negotiation of contracts with benefit plan providers, vendors, auditors, and consultants for services, premiums, and plan administration
Recommends benefit plan changes to the Director of Compensation & Benefits and the VP of HR
Develops, recommends, and monitors budget allocations for employee benefits
Consults with managers and health care professionals to evaluate the need for, develop, and implement accommodations, return-to-work, light-duty, and other responses for disabled employees
Ensures the monthly "401k Wire" transfer is completed each month and the data sent is complete and accurate for both 401k and deferred compensation plan
Administers the process of updating employee eligibility for benefits according to Health Care Reform regulations
Initiates new ways to streamline daily processes using current tools
Act as liaison for implementation of new benefit software systems
Compile, analyze, audit and submit annual 401(k) testing
Administer and process workers compensation claims and acts as company liaison with the workers compensation insurance carrier and claims adjusters
Manages the Worker’s Compensation administration from the first report of injury to the employee’s return to work release
Ensures that the "Occupational Safety and Health Administration (OSHA) 300 and 301 log is in compliance and all incidents are entered into the incident tracking software program

137

Benefits Administrator Resume Examples & Samples

Possession of an accredited Bachelor's degree; PLUS, a minimum of three (3) years* of full-time, paid work experience in the employee benefits administration field, primarily responsible for the management and electronic maintenance of large employee and retiree benefits programs (i.e., including at least 100 active program members). OR
Possession of an accredited Associate's degree; PLUS, a minimum of five (5) years* of full-time, paid work experience as described in Category I above. OR
Possession of a high school diploma or equivalent, supplemented by active certification as a Certified Employee Benefits Specialist (CEBS) or professional of Human Resources (i.e., given by SHRM or HRCI); PLUS, a minimum of six (6) years* of full-time, paid work experience as described in Category I above
One year of the required experience must be within the past three years

138

Senior Leave & Benefits Administrator Resume Examples & Samples

Advises employees on LOA eligibility and coverage and provides guidance, assistance and information regarding the LOA program in a timely and accurate manner in order to ensure an exceptional customer experience. Educates employees, managers and HR staff on LOA laws and processes, assesses risk, resolves issues, and escalates issues to manager as appropriate
Reviews employee leave of absence applications/requests for completeness and determines employee LOA eligibility through communication with the employee and verification of data received from the restaurants and support centers. Processes LOA applications in a manner consistent with company policy and applicable federal and state leave laws (e.g. FMLA, HIPPA, COBRA, ADA, CFRA, PDL, etc.) including: identifying leave type, tracking status of request “approve or deny”, calculating and monitoring leave duration, communicating with managers and employees, and overseeing coordination with any benefit premium payment requirements; monitors the receipt and accuracy of payments
Maintains LOA software tracking system and integration with the Company’s HRIS system; compiles and maintains required records of employee documentation and changes. Coordinates employee’s return to work by ensuring proper documentation has been received before their return date
Participates in the planning and implementation of the Company’s annual benefits open enrollment process to ensure that benefit plan implementation/changes are correctly implemented in benefits enrollment systems; serves as liaison with third party administrators to ensure completion; leads the set up of the benefits enrollment system, ensuring that the system set up is mapped with new plan information, plan rates and vendor files; tests the system before open enrollment event to ensure that employee experience is accurate. Partners with the Benefits Program Manager to ensure completion is accomplished on-time per project timeline
Performs annual compliance filings & testing such as 5500’s, section 125 non-discrimination testing. Assists in the handling of the annual ACA reporting
Administers group benefits plans, including: determines employee eligibility for benefits based on various plan documents; distributes summary plan descriptions and certificates of coverage as required by law; provides written and verbal explanations of various benefit plans and provisions, verifies proper documentation to support coverage; identifies inaccuracies/variances in systems and resolves issues; audits benefits system data and ensures compliance with state and federal laws. Process monthly benefits invoice and billing and ensure payments are made in a timely manner
Understands and communicates benefit plan provisions and state and federal legislation/regulations that govern employee benefits, including ERISA, COBRA, HIPAA, IRC 125, FMLA, etc.; responds to inquiries verbally or in writing pertaining to eligibility and coverage; acts as liaison between employee and third party providers to resolve ongoing issues; responds to requests for information from Medicare; partners with outside vendors and governmental agencies to enforce qualified medical child support orders. Actively participates in selection of new vendors for benefits plans
Performs other related duties, tasks and responsibilities as required, assigned and directed
High school diploma, G.E.D. or equivalent; Associate or Bachelor’s degree in Business Administration with an emphasis in Human Resources or other related field preferred. Benefits or HR Certification preferred
4-5 years of related experience in leave of absence and/or benefits administration as well as thorough knowledge of current leave of absence and benefits laws and regulations
Requires knowledge of disability and benefits-related laws, including but not limited to FMLA, CFRA, HIPAA, COBRA, GINA, PPACA, MHPAA
Proficient knowledge of personal computers and related software applications (Microsoft Word, Excel and Access). Bilingual in Spanish desired

139

Payroll & Benefits Administrator Resume Examples & Samples

Working knowledge and the execution of all aspects of ADP payroll system
Proficiency of Microsoft Office Word and Access database
Advanced Skills in Excel
Knowledge of federal and state laws regulations for compliance with Labor Codes of multi-state
Associate's or Bachelor Degree

140

Client Employee Benefits Administrator Resume Examples & Samples

Coordinates the administration of employee benefit programs such as basic and major medical coverage, dental insurance, group life insurance, pension plans, and other benefits for the client
Maintains benefits records and documents
2 or more years related experience required

141

Payroll & Benefits Administrator Resume Examples & Samples

Process biweekly payroll for 200-300 salaried employees - changes, hires, terminations, overtime sheets, garnishments
Review payroll entries to ensure accuracy and where there are discrepancies, investigate and process adjustments
Process journal entries on a bi-weekly basis
Reconcile and audit all payroll entries and participate in external and internal audit process
Government reconciliations including monthly reconciliations of employee benefits deductions and monthly insurance
Conduct enrollment and eligibility administration including application process, status changes, coordination of benefits, and reporting
Processing benefits on a regular basis
Liaising with Benefits providers when needed
Cheque requisitions as needed
Year-end payroll close to support T4 processing, T2200’s as well as year-end pension adjustments
Other benefit and payroll duties as needed
3-4 years of experience in payroll is a must and previous benefits experience is an asset
CPA certification is an asset
Excellent knowledge of MS Office (Excel, Word, Outlook)
Ability to multi task while adhering to strict timelines

142

Payroll / Benefits Administrator Resume Examples & Samples

Minimum 3 years’ payroll or relevant experience
Minimum 2 years’ experience in corporate benefits administration and related compliance
Minimum 1 year experience with ADP Workforce Now & HRB with multi-state payroll
General knowledge of FLSA laws in accordance to transmitting payroll
Impeccable organizational skills and attention to detail
Ability to easily adapt to a fast-paced environment
Superior customer service & problem-solving skills
Strong Microsoft Office skills, particularly intermediate knowledge in MS Excel

143

Shdr Flexible Benefits Administrator Resume Examples & Samples

High school diploma and equivalent industry training or experience
One year of customer service experience
Knowledge of IRS regulations and of insurance benefits
Good analytical and reasoning skills

144

Payroll / Benefits Administrator Resume Examples & Samples

Grade 12 Education or GED
Community College Diploma in Business Administration or Equivalency through Canadian Payroll Association
CPA Designation
Minimum of 5 years experience in Payroll & Benefits
Experience with a client group of 200-500 employees (Salaried & Hourly)
Experience supporting the payroll/benefits function within a Manufacturing Environment would be an asset
Excellent mathematical, analytical and organizational skills
Advanced Knowledge in Microsoft Office--Word, Excel, PowerPoint, Outlook

145

Benefits Administrator Resume Examples & Samples

Partner with benefits team members in strategic development of health and welfare and financial benefit plans
Program development and implementation to support strategic benefit plan objectives
Support company wellness activities by actively participating in the program design, reporting, and employee communications
Assists in administering health and welfare plans including enrollments and terminations
Processes required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions
Audit weekly/monthly and quarterly census data to ensure proper headcount against billing and eligibility files
Counsel teammates in group sessions and one-on-one regarding benefit issues and benefit plans; resolve teammate complaints related to health and welfare plans as needed
Assist with the preparation and filing of workers’ compensation reports of accidents/injuries and coordinating with insurance carrier
Provide accurate LOA/FMLA daily administration coordination in conjunction with benefit provider
Maintain current benefit vendor contact information and appropriate documents for our employee self-service portal
Assists with preparation of government reports related to EEO compliance or other HR functions
Assists with annual open enrollment; assisting HRIS team with initial setup, hosting infosessions with teammates in person and via WebEx; communicating plan changes, assist with system resets as needed, provide guidance and system training, process manual changes within appropriate deadlines
Administer accurate reporting and monitor daily imports with carriers
Reconcile company 401(k) per pay period to ensure accuracy of savings rate elections, loans and desired contributions
Support ongoing benefit activities; biometric screenings, flu vaccines, mobile screenings, company picnic, and discount programs
Perform additional duties and responsibilities as required
Bachelor’s degree strongly preferred; equivalent experience may be considered
Minimum of 3 years benefits coordination/administration experience
Prior experience with payroll systems, HRIS database (Ultimate Software preferred)
Advanced MS Office Suite (Excel, Outlook, Word, PowerPoint)
Requires effective oral and written communication skills
Strong interpersonal and presentation skills essential
Prefer prior knowledge of principles and practices of human resources and benefits
Course work/seminar attendance in the benefits area helpful
Working knowledge with COBRA, ERISA, FMLA, and related state and federal regulations preferred

146

Compensation & Benefits Administrator Resume Examples & Samples

Tertiary education in Business Management or Human Resources Management
Negotiation
Microsoft Word – Intermediate level
Microsoft Excel – Intermediate level (Advance level are advantageous)
Microsoft PowerPoint – Basic level
ERP system(s)
Google suite of products
Understanding the organizational environment
Understanding the organisation’s goals and objectives
Delivering objectives
Dealing with complexity
Acting professionally
Deliver great customer service
Sharing and co-operating

147

Senior Benefits Administrator Resume Examples & Samples

Minimum of 3 years’ experience working within a company benefits department in a capacity with high levels of employee and benefits vendor interaction required
Experience resolving service, system or processed based issues through vendors required
Experience evaluating and/or reporting on system, process or vendor quality preferred
Knowledge of continuous improvement techniques or methodologies (TQM, Six Sigma, Lean, etc.) preferred
Strong customer service orientation required
Strong analytical skills required
Strong ability to prioritize, manage and complete multiple projects within deadlines required
Excellent attention to detail required
Excellent written, verbal, and organizational communications skills required
Strong knowledge of MS Office suite of applications required with particular strength in Excel and Access functionality

148

Benefits Administrator Resume Examples & Samples

Plan, implement and communicate Open Enrollment
Conduct benefit orientation sessions for new employees
Develop and coordinate Wellness Programs
Partner with third-party on all ACA requirements

149

Benefits Administrator Resume Examples & Samples

Respond to inquiries for benefit plans, including eligibility, enrollment, coverage, premiums and claims
Liaison between plan administrators and members
Maintain compliance with state and federal regulations such as COBRA, HIPAA, FMLA and ERISA
Process enrollments, terminations medical, dental, vision, life insurance and flexible spending accounts

150

Benefits Administrator Resume Examples & Samples

Provide second tier level of advice, investigation and resolution for query management of My Rewards and Benefit activity instigated by My Rewards, Vendors, Employees or Stakeholders
Analyse and resolve queries generated out of the weekly interfaces
Work with other teams within HR Services, Reward and third party suppliers to resolve and investigate root cause
Complete pay overs working with third party suppliers, Towers Watson, Legal and general and BWCI as appropriate
Complete My Reward Benefit and Pension reconciliations working with Stakeholders and Vendors to ensure data issues are resolved and root cause investigated

151

Senior Pension & Benefits Administrator Resume Examples & Samples

Detailed knowledge of Defined Benefit and Defined Contribution Occupational Pension Schemes. Skillset on Defined Benefits must include the preparation of manual calculations and historic knowledge of Inland Revenue Maximum basis pre A Day
Checking detailed manual calculations, mentoring and training more junior members of the team
Working with Team Leader and Team Colleagues to ensure schemes operate effectively and meet performance, quality and customer care targets as well as complying with industry standards
All aspects of transactional member administration, including retirements, transfers, deaths, divorces, leavers and joiners
Demonstrate a high level of attention to detail. Be adaptable and quick to assimilate information
Participate in regular meetings and daily interaction with the Team Leader and other members of the team
You will have made significant progress through pensions’ industry qualifications
You will have a proven track record of providing quality customer service in a similar environment (DB pensions administration experience)
You have the ability to demonstrate and deliver continual service improvement
You have strong organisational skills with the ability to prioritise own workload
You have the ability to communicate effectively both verbally and in writing
A strong emphasis on accuracy, quality and an eye for detail
You will have a good working knowledge of Microsoft Office
Knowledge of Profund Administration System, renewals, monthly contributions, valuations, switches and unit reconciliations will be highly beneficial**

152

Pension Benefits Administrator Resume Examples & Samples

Day-to-day administration of 401(k) Plan to ensure the delivery of benefits and services assigned
Day-to-day administration of the 4 Qualified and 2 Non-Qualified Pension Plans
Day-to-day administration of Ernst & Young Financial Planning program
Monitor, track and audit all 401(k) Plan contributions and funding totaling over $50 million annually. Work with HR and Accounting contacts to obtain appropriate information and ensure funding is in compliance with government regulations
Monitor and audit 401(k) compliance limits (401(k), 401(m), 401(a), and 415) to ensure compliance with government regulations. Perform monthly audits of payroll processing to ensure employee checks are accurate. Process corrections in accordance with EPCRS
Monitor pension cases and retirement packages with Willis Towers Watson
Provide monthly approval for lump sum and new pension annuity payments
Provide reference knowledge to employees and vendors regarding pension plan provisions
Work over 15+ Administrative reports to ensure 401k Plan compliance and provide direction to vendor
Prepare annual and semi-annual data files for Non Discrimination Testing
Prepare annual True-up data file. Work with vendor to resolve any discrepancies to finalize reporting and funding. Monitor funding and timeliness
Handle 401(k) loan administration, working with T. Rowe Price and HRAs as needed to ensure compliance
Provide day-to-day support to over 20 H.R. and Payroll contacts across all US businesses
Work with various Corporate and Independent auditors on annual 410k and Pension audit requirements
Assist with annual Form 5500 preparation
Responsible for importing weekly deferral and loan import files. Handling discrepancies and working with vendor when appropriate
Responsible for oversight of weekly demographic file, handling issues when necessary
Work with consultants (programmers), Ceridian and 401k vendor to update interface processes
Provide support to the department regarding 401k and pension and work on departmental projects
Actively participate in the ongoing education/communication process for employees including Summary Plan Description updates
A minimum of a 4-year degree from an accredited college or university in a related disciplined
At least 5-10 years of combined experience in 401(k) and pension administration, benefits management including benefits related activities on a company wide level
Strong analytical and planning skills a requirement
Must understand and be conversant in the legal requirements for qualified benefit plans in the U.S
Advanced Excel skills are required
Prefer Ceridian HPW experience, including but not limited to report writing
Knowledge of other HRIS systems a plus
Must have strong communication skills (both written and verbal)
Must have excellent multi-tasking and organizational skills
Must be able to interact effectively with all levels of employees and management within the operating companies

153

Benefits Administrator Resume Examples & Samples

Serves as a regular contact for internal customers, insurance vendors and/or third party administrators
Responds to employee inquiries in a prompt fashion via telephone, e-mail and other communication avenues
Assists in determining best program options with insurance vendor representatives and/or third party administrators
Conducts group presentations to convey benefit programs to employees
Coordinates transfer of data to external contacts for services, premiums and program administration
Investigates discrepancies and provides information in non-routine situations
Maintains records and prepares documents for implementation and maintenance of coverage
Assists in coordinating procedures with other functional areas to initiate and maintain coverage
Processes status reports and updates and maintains files
Distributes insurance related materials, as required
Maintains currency in the policies of assigned insurance area
Company's working structure, policies and strategies
Principles, practices and procedures of administration of assigned insurance plan or program
Broad employee wellness concepts
Microsoft Office and JD Edwards HR software
Presenting information effectively to groups large and small
Investigating discrepancies
Maintaining records and preparing reports, documents and insurance filings
Designing insurance related materials for internal customers
Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets and databases
Read, interpret, analyze and apply information from insurance related materials
Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment
Keep all appropriate parties up-to-date on decisions, changes and other relevant information
Articulate reasoning behind actions
Maintain currency in all aspects of assigned insurance area
Associate's degree (A.A.) or equivalent and a minimum of two (2) years of related experience preferred
Any equivalent combination of experience, education and/or training approved by management

154

Senior Benefits Administrator Resume Examples & Samples

Assists in the evaluation, production, and distribution of all benefit communication materials. Conducts SSI new hire benefit orientations
Work to create and maintain a new framework for benefits administration
Provide mentorship to HR support staff in supporting the benefits organization
Maintains benefit eligibility, distributes notifications, and performs enrollment functions in HRIS
Reconciles and processes benefit premiums and administrative fees, including various multi-employer health/welfare and pension trusts
Effectively communicates with outside vendors to resolve benefit issues
Administers job functions in accordance with ACA, ERISA, HIPAA, Section 125, COBRA, FMLA and Medicare Part D
Provides training and support to business unit HR business partners
Performs functions required for acquisitions, mergers and other special projects, as requested
Bachelor's degree in HR business or related field with five or more years experience in Human Resources and employee benefits or equivalent combination of education and experience
Comprehensive knowledge of ACA, COBRA, HIPAA, ERISA, Section 125, Medicare Part D, and FMLA
Project management within a benefits organization
Solutions oriented personality
Ability to prioritize workload and meet strict deadlines; organizational skills

155

Benefits Administrator Resume Examples & Samples

Applies GMP/GLP in all areas of responsibility, as appropriate
Demonstrates and promotes the company vision
Regular attendance and punctuality
Lead benefit orientation for new hires biweekly, train employees on benefit enrollment entry in Lawson HRIS, answer all benefit questions, perform research as needed
Ensure all enrollments are processed accurately and in a timely fashion so that employees are enrolled in benefits upon meeting eligibility requirements
Meet with employees as needed on benefit questions, concerns, review and approve changes per Section 125 regulations
Serve as backup with administration of 401(k) plan
Assist employees with questions on STD, LTD and FMLA
Respond to benefit questions via emails and phone calls
Assist with integration of new companies in all aspects of Human Resources and benefits. Travel to US business units as needed to support integration initiatives
Make recommendations on new or improved systems and programs
Perform all functions in support of and in compliance with all state and federal employment regulations
Perform any other duties to ensure the smooth running of the Human Resources Department
Strong computer and organizational skills
Proficient in Microsoft Office; advance Excel skills preferred
Bachelor's degree in human resources or related degree concentration, or equivalent directly-related experience (two years of directly related industry experience is equivalent to one full-time year of college in related major) preferred
At least1 to 2 years of related experience; or equivalent combination of education and experience preferred
Experience with Lawson HRIS is preferred
Ability to travel to US business units to support integration initiatives

156

Benefits Administrator Resume Examples & Samples

Perform monthly benefit invoice reconciliations – which include but not limited to Health (medical, dental, FSA), Commuter, Life, Accident, Disability, and Retirement 401(k)
Ensure benefit vendor systems are maintained with accurate information and updated with changes in a timely manner
Track employee benefit information in vendor systems and coordinate with payroll changes when appropriate
Manage Leave of Absence
COBRA Administration
Responsible for the annual Benefit Open Enrollment and retirement plan processes
Assist employees with benefit enrollment and provide plan education as needed
Assist employees with benefit questions
Work closely with the benefit vendors to ensure compliance with mandated regulations and required communications – ERISA, FMLA, Medicare, etc
Affordable Care Act (ACA) reporting and analysis
Ad hoc projects and other job duties as assigned
Bachelor's degree and two plus years related benefits or employee benefit administration experience preferred
Familiarity with pertinent federal and state regulations affecting employee benefit programs, including ERISA, ACA, COBRA, FMLA, ADA, and SECTION 125
Experience with Workday

157

Benefits Administrator Resume Examples & Samples

Administration of self-insured medical and dental plans, fully insured life and disability plans, flexible spending account and COBRA
Assist with administration of Employee Stock Purchase Plan (ESPP)
Prepare employee communications for new hire packets, summary of coverage statements, and termination notices. Assemble and distribute benefit communication packets
Process all enrollments including eligibility verification, qualifying life status changes, and terminations
Process all Qualified Medical Support Orders
Enter all data into Oracle Standard Benefits (OSB) Application (medical, dental, life, disability, FSA, ESPP and 401k), run OSB processes and validate data
Assist employees as needed with benefit related inquiries
Maintain benefit files for active and terminated employees
Assist in maintaining compliance with all regulatory requirements including but not limited to Affordable Care Act, HIPAA, COBRA, and ERISA
Conduct data audits between HRIS and vendors
Submit weekly data feeds to vendors and correct any discrepancies
Process and track all life and disability claims and waiver of premiums
Track all leave of absences to ensure compliance with benefit plans including 401(k) loans
Prepare and distribute annual benefit statements
Prepare and distribute annual dental student certification, track and process responses

158

Benefits Administrator Resume Examples & Samples

Manages and coordinates the annual benefit enrollment process for the health system
Completes required invoices utilizing prepared enrollment reporting and submits applicable billing to Finance Department. Computes and reconciles discrepancies
Dispenses all benefit communication campaigns. Examples include - Summary Plan Descriptions (SPD’s), Summary Annual Reports (SAR’s), and e-News/The Experience internal publications to employees
Creates, maintains and delivers all Benefit Summary Sheets and Employee Benefit Guides for each health system entity
Interacts with employees, via verbal, telephone and e-mail correspondence to guide and resolve retirement plan policies and procedures
Collects and evaluates data for actuary to conduct annual pension plan valuation
Acts as liaison with TRO provider for DB Plan and all qualified DC Plans
Serves as the primary liaison for both internal and external retirement plan audits
Notifies appropriate benefit partners of employee deaths and works with beneficiaries to complete any required documentation for survivor entitlements
Prepares and gathers data for retirement plans Form 5500 preparation
HS Diploma
Two years’ previous Benefits Administration experience
Three years’ experience in computer skills, with knowledge of spreadsheets, word processing
Three years’ experience in office administration with emphasis on organizational skills
Computer experience with a variety of software applications, including word processing, spreadsheets and database management
Bachelor of Science Degree in Human Resources Management or Business Administration or equivalent work experience

159

Benefits Administrator, Reebok Resume Examples & Samples

Benefits Administration of all Company benefit plans including medical, dental, reimbursement accounts, educational assistance, life and disability plans. Interaction with third party vendors, including medical and dental carriers, COBRA/FSA administrator, Conducts benefit orientations for new hires. Coordinates annual open enrollment initiatives. Initiates required annual 5500 filings with the IRS. Analyzes complexity of electronic enrollment system and initiates problem resolution
First point of contact for employees with questions regarding the stock purchase plan rules and enrollment. Provide support for employees with service provider portal
Administer employee leave of absence including Family Medical Leave Act and Massachusetts Family Leave Absence
Assists in the administration and adherence of required legislative and compliance initiatives of the 401k retirement plan. Act in accordance with the plan’s document and ERISA regulatory requirements. Coordinate 401k audit working with the Recordkeeper of the plan as well as the external auditors. Perform compliance testing for the plan such as ADP/ACP discrimination testing and coverage testing. Process employer match and profit-sharing contributions. Daily administration tasks include file transmission maintenance, participant problem resolution, processing of loans and QDRO’s when needed. Coordinate participant communications as well as promotion of the plan for new hires. Frequent interaction with the Recordkeeper, auditors, and legal council. Act as liaison with other members of the affiliate groups for group related projects and initiatives
Assist in administration and adherence of required legislative and compliance initiatives of the Affordable Care Act. Ensures and coordinates compliance with third party administrators. Initiates required documentation and correspondence to eligible participants. Keeps abreast of legislative changes and makes required adjustments when necessary
Proficient in systems knowledge such as SAP, Word, Excel, and PowerPoint
Minimum 2 year Benefits experience
CEBS Preferred

160

Senior Benefits Administrator Resume Examples & Samples

10%: Lead or assist with (a) research of a new system or a new service feature, (b) implementation or maintenance of benefit plans/programs, systems or service, or (c) vendor selections/RFPs. Maintain, coordinate and assist with plan documents, amendments, resolutions, vendor contracts/agreements and miscellaneous documents required by vendors. May assist with benefit design research recommendations. Participate in benefit surveys and may track all available surveys, due dates and costs. Utilize survey results for research projects. Stay abreast of new legislation and may research/summarize legislation for impact. Coordinate and monitor I-9 record keeping and destruction according to regulations
10%: Aids in the creation, editing and/or distribution of employee benefit communications including SPDs and government required documents. Coordinate and compile distribution lists/mailings, such as mail merge from HRMS data extracts. Lead or assist in planning communication campaigns/schedules. May create or edit education presentations and coordinate registration logistics. Will work with peers in conducting annual enrollment and new hire orientation or other benefit education/presentations on an as needed basis
10%: Conducts the day to day administration of employee benefit plans, programs, policies and systems, such as medical, dental, vision, life, LTD, FSA, other supplemental benefit options, COBRA, domestic partner policy, employee website, employee enrollment and disenrollment. Serves as a primary contact for active and terminated employees regarding benefits-related questions/issues and respond to employees general and complex questions. Researches questions/issues from employees/former employees and assists Benefits Administrator with issues beyond his/her expertise. Serves as a liaison between employees and vendors/carriers. Troubleshoots and resolves issues. Monitors the Compensation/Benefits email and Benefits Hotline; responds and forward questions to the appropriate HR professional
Knowledge of HR policies/practices and benefits laws/legal requirements
Benefits-related HRMS administration, employee self-service portal, query, Word and PowerPoint proficiency
Advanced Excel proficiency
Proven track record in delivery a high level of customer service
Ability to research and analyze information
Ability to multi-task in a fast paced environment and to prioritize projects and assignments
A minimum of 3 years related benefits experience with 4 years exposure to HR preferred
Prior experience with implementations, self-insured health plans, consumer-driven health plans, life/accident insurance, disability insurance, flexible spending accounts and COBRA is required
Prior experience with ADP Enterprise system, ADP H&W engine, project management, Workers' Compensation, Leave of Absence/paid time off plans and 401(k) plans is highly desirable

161

Benefits Administrator Resume Examples & Samples

Process leave of absence administration in accordance with the policies and applicable federal and state employment laws (FMLA, ADA, USERRA, Disability Leave, etc)
Coordinate short-term disability payments in the states that require it, and track benefit hours paid to associates during a leave of absence
Knowledgeable in benefits and leave of absence. Communicates thoroughly with Business Partners/Managers on all aspects of the leave process by phone and written correspondence (i.e. obtain required documentation, leave forms, health certifications and premium payments)
Handle benefit administration processes, enter information into the Benefit Focus/Oracle system to meet critical deadlines for payroll and benefits enrollments when needed
Responds to and initiates inquiries regarding the Company’s benefits programs, independently resolving problems whenever feasible
Answers questions Associates have regarding benefits offered and leave of absence
Review/Verify vendor files/rejection reports
Occasionally conduct benefit information session during orientation
Process death claims and long-term disability claims
Escalates exceptions or circumstances that are out-of-norm
Reviews and verifies incoming and outgoing documentation for completeness, accuracy, and compliance

162

Flexible Benefits Administrator Resume Examples & Samples

Monthly payroll/provider processing and data analysis in excel using formulas
Work collaboratively with colleagues by sharing knowledge, ideas & solutions
Identify areas where the service to clients/members could be improved
Assist in more complex / project work when required e.g. annual scheme renewal
Computer literacy of Microsoft Office software, in particular Word and Excel – advanced Excel would be an advantage
Pass at C or above for Maths and English at GCSE or equivalent
Able to work to a high level of accuracy
Good analytical and numerical reasoning skills
Good planning, time management and organisation skills with the ability to work to deadlines
Able to work well under pressure and meet targets
Able to work quickly, but accurately in a professional environment
Able to learn quickly, use own initiative and organise own workload effectively
Experience in flexible benefits administration or financial services would be an advantage
Prepared to put in the extra effort when needed to meet challenging deadlines
Demonstrate a ‘can do’ attitude, overcoming any problems as they arise
Prepared to show initiative where appropriate, but equally prepared to take instructions from others where appropriate in order to contribute to projects across the whole department

163

Benefits Administrator Resume Examples & Samples

Assist in administration and maintenance of group benefit programs which may include group life, accident and health insurance, retirement, income continuation, leave of absence, wellness and other benefit programs according to, policy, procedures and government regulations
Functions as a liaison between vendors, employers or product sponsors and plan participants to resolve moderately complex to complex issues
Responds to inquiries and advises employees / plan participants on eligibility, coverage and other benefit matters
Compiles and maintains benefit records and documents
Assist with responding to employee inquiries via the general mailbox and general hotline
Process elections during Annual Enrollment and Life Events
May perform audits to ensure accuracy of plan administration
May run standard and create ad-hoc reports for audits and / or analysis
May participate in the preparation of employee benefit booklets and other employee benefit communications
3 to 5 years of Human Resources or related experience
Associate’s or Bachelor’s degree in Human Resources, Organizational Leadership, Business Administration, Sociology or equivalent preferred
Must have strong customer service and quality orientation skills
Experience with benefits systems or HRIS is a plus

164

Benefits Administrator Resume Examples & Samples

Enjoy a mix of transactional and creative work as it relates to benefits administration
Have thorough knowledge of applicable laws (ERISA, FMLA, FLSA, HIPAA, etc.)
Have exceptional attention to detail, organizational and time management skills
Have strong analytical, logical reasoning and project management skills
Have excellent communication, interpersonal and group presentation skills
Are superior in customer service and display strong business acumen
Exhibit strong conflict resolution skills and have the ability to design creative approaches to problem resolution
Bachelor’s degree from an accredited four-year university or equivalent work experience
2+ years of broad-based benefits administration experience
Working knowledge of ADP’s HRIS (WorkforceNow) or other HRIS products is highly preferred
Proficiency in the Microsoft Office Suite, with advanced knowledge of Excel
Possess knowledge of general HR

165

Flexible Benefits Administrator Resume Examples & Samples

Maintaining our clients’ flexible benefit schemes, including completion of client demographic data imports, production of monthly payroll/provider files and submission to relevant 3rd parties
Understanding how benefits are administered, how they work, how the costs of them are calculated, and how employees can benefit from them
Producing ad-hoc reports and statistical benefit information (eg, benefit take up, and movements)
Assisting with employee benefit related email queries, and preparing accurate and detailed responses
A passionate customer service professional – You will have proven experience of delivering in a customer-facing role frequently exceeding customer’s expectations
A tenacious, highly organised and pro-active individual – You will be process orientated and will be a driving force to ensure consistent delivery
A highly organised individual – It goes without saying that you will possess exceptional organisational and prioritisation skills with high attention to detail. You will thrive in a fast-paced, deadline orientated environment
A clear, confident, articulate communicator – You will have high standards of written and oral English. You will be skilled at dealing with issues in an empathetic and pragmatic fashion, employing tact and diplomacy to ensure timely and complete solutions
IT Literate – You will have a good understanding of MS office packages. Intermediate to advanced level Excel is highly desirable

166

Compensation & Benefits Administrator Resume Examples & Samples

Main Accountabilities: (Outline a list of the main accountabilities for the role)
Processing invoices and reporting on budget on a monthly basis to Compensation and Benefits Director
Provides support for the compensation and benefit team in maintaining all benefit data in Oracle and other external database sources
Provide support in the benchmarking process, including gathering data, updating files and completing administrative audits of midpoint masters
Support with the key C&B cycle across the year
Coordinates key supplier meetings and ensures reviews happen on a timely basis
Completes standard excel reporting and outputs for finance and HR generalists
Key internal point of contact for HR on all employee UK benefit related matters respond to benefit and pension queries in a timely manner and escalating to C&B Operations Manager/External Suppliers as appropriate
Manage the arrangements for the Governance Committee and other supplier review meetings
Support the Compensation and Benefits Operations Manager, Compensation and Benefits Director and the GVP Reward with any ad hoc projects and requirements
Knowledge, Skills, Experience, Training, Education
Must have strong Microsoft Office skills
Ability to work in fast paced, constantly changing environment
Ability to multi-task and must be well organized; attention to detail; ability to meet established deadlines; ability to work under pressure; ability to work independently and without supervision
Strong communications, teamwork and multi-cultural skills

167

Benefits Administrator Resume Examples & Samples

Providing enrollment support including assistance with online and paper enrollment, assisting at open enrollment, and entering enrollment data into various systems as needed
Determining if requests for enrollment or changes meet legal requirements
Handling benefit compensation and reimbursement procedures (employee premium payments)
Coordinating leaves of absence and processing claims or requests (Short and Long term disability, FMLA, Military Leave)
Responsible for timely payment of monthly carrier premiums, auditing billings for accuracy, reconciling discrepancies, reporting on self-billed benefits, submitting for payment and tracking/recording payments
Manning benefit phone tree and responding to benefit related questions
Documenting benefit actions by completing forms, reports, logs, and records
Updating job knowledge base by participating in educational opportunities, reading professional publications
Excellence in written and verbal communications as well as organizational skills
Proficiency with Microsoft office products, particularly MS Excel
Experience in HR information systems, Viewpoint Experience is a plus
Three to five years of increasingly responsible benefits and/or human resources administrative experience
Bachelor’s degree in Human Resources Management, Business Management or related field is preferred

168

Health & Welfare Benefits Administrator Resume Examples & Samples

Acts as a liaison and SME for all Health & Welfare Benefit plans (including, medical, dental, vision, disability, life/AD&D, HSA, HCRA/DCRA, COBRA, and others) for active and retired employees; resolves escalated benefits administration issues (Tier 2) with HR managers, employees, retirees and/or vendors; tracks and reports on monthly phone/email log based on questions from associates
Plans and collaborates with HRIS and Payroll to support benefit plan designs; participates on project teams with these partners and others to implement new benefits/programs, supports acquisitions/divestitures, supports union negotiation processes and outcomes/changes, supports system changes, etc
Serves as day-to-day contact for and management of vendor relationships, including a deep working and collaborative relationship with Ball's Benefits Eligibility Outsourcing partner, with potential ownership of specific vendor relationships or processes
Creates and monitors any required benefit plan funding requests, billing and other reports to Treasury and/or Finance, proactively identifying and recommending remediation of any significant amounts/fluctuations
Participates in and owns certain processes for the open enrollment, including assisting in the development and implementation of project plans, programming specifications, user acceptance testing, communications, fulfillment and HR support through open enrollment period. This may include on site meeting support and presenting
Documents system/business processes and best practices; identifies areas for process improvement, develops/recommends solutions and implements changes to drive value and efficiency for the business
Partners with Health and Welfare Benefits Manager to design employee education tools, resources, and communications of benefit and wellness programs, and to improve employee perception and knowledge. This may include on site meeting support and presenting
Assists in the compliance with ERISA, PPACA, IRS, COBRA, Flexible Spending Accounts, Health Savings Accounts and FASB requirements and regulations. Manages and/or participates in benefits-related audits (e.g. dependent audits) and other compliance projects related to SPD's, 5500's and SAR's
Collects data and prepares other management reports related to company Health and Welfare Benefit plans as requested

169

Benefits Administrator Resume Examples & Samples

With a focus on the customer, handle incoming calls and email inquiries to the Benefits Hotline and email inbox and answers queries or redirects them as necessary to subject matter experts
Using new hire report, communicate benefit eligibility to new employees and ensures that they receive a benefits enrollment packet and respond in a timely manner
Apply superior customer service skills, resolves benefit and HR related issues as presented by employees, dependents or supervisors
Assist employees in managing claims for short and long term disability and requests for leave of absence
Enter and/or verifies data into Ceridian Dayforce system of record
Generate reports to review and audit data
Review invoices from benefits providers for accuracy and prepares and reconciles for payment
Access third party systems to verify coverage and make updates as necessary
Maintain filing of all personnel records (including; active, termination, benefits and payroll files), creating new files as needed, and ensuring that all records are properly filed in a timely manner
Receive and obtains records, acting as the custodian of personnel records
Find and retrieves information from files in response to inquiries and eliminates outdated or unnecessary materials, destroying them or transferring them to storage
Review employee files and verifies accuracy and completeness of information; follows up to correct or complete data
Photocopy documents, collates, assembles, and distributes materials and incoming mail
Make meeting arrangements, enters purchasing card documentation and orders office supplies
Protect the personal nature of confidential materials
Assist other HR Team members with special projects as needed

170

Benefits Administrator Resume Examples & Samples

Responsible for the day-to-day administration of benefits programs and offerings
First point of contact for employees, management, benefits vendors and broker for benefits related questions or requests. Provide timely answers and explanations for benefits offerings
Responsible for all benefits billing, including invoice reconciliation, validating invoice accuracy and timely payment. Identify any billing errors and work to resolve issue directly with vendor
Manages open enrollment process, including, but not limited to, testing benefits enrollment system and data feeds to vendors, developing communications, conducting employee presentations and assisting employees with enrollment
Responsible for the timely completion of all necessary actions related to benefits when an employee terminates employment, including COBRA initiation, vendor updates, etc
Manages FMLA administration and processing, including managing impacted employee’s timesheet for the duration of their leave
Responsible for validating, correcting as necessary and uploading bi-weekly data feeds from or to vendors
Develop and provide required reporting for benefits programs
Ensure compliance to applicable State and/or Federal laws and regulations
Assist with HRIS maintenance, testing and implementation
Supports the development and programming for the wellness initiative
Responsible for OSHA reporting and acts as the liaison for Worker’s Compensation related claims
Evaluate current programming, policies and procedures and provide recommendations for process improvement or enhancement
Strong customer service skills, with a drive to provide timely and detailed information
Effective verbal, written and interpersonal skills
Knowledge of State and Federal laws and regulations regarding benefits and benefits compliance
Self-starter who takes initiative to manage a process, ask questions when necessary and drive to resolution
Ability to manage multiple tasks and priorities while effectively maintaining deadlines
Manage all information with strict confidentiality and with adherence to HIPAA requirements
Critical thinking skills with an eye for detail and data integrity
Bachelor's degree in human resources, accounting or related field. A combination of relevant experience and education may be considered
Three (3) years of benefits administration
Certified Benefits Professional

171

Payroll / Benefits Administrator Resume Examples & Samples

Relevant payroll/benefits experience
3+ years in Human Resources
Strong organizational skills with the ability to multitask
Good PC skills in MS Office
Bachelor’s degree or equivalent in Human Resources or Business
ADP and Workforce Now experience
Experience working at financial institutions

172

Benefits Administrator Resume Examples & Samples

Reviews and interprets the Medical Center’s benefit plans and programs’ policy and procedures
Communicates changes in the benefit programs to employees and third party administrators
Serves as a liaison between the Medical Center and third party benefits providers
Counsels employees on the Medical Center’s benefit programs, ensuring eligibility requirements are met; assist with on-line enrollments
Responds to benefits and wellness related Team Member Support Services cases
Conducts periodic audits of the Medical Center’s Benefit Plans and Programs and responds to audits from regulatory agencies
Conducts and counsels new employees on the benefit options during the Benefits Orientation Program and other in-services as necessary
Reconciles and submits all vendor invoices to Management for approval (i.e. Medical, Dental, Vision, LTD, Life , FSA and Wellness vendors)
Assists in any design, implementation and conversion of the HRIS system
Provides technical assistance in order to resolve system problems and assist with on-going training and documentation
Conducts well-being related activities, i.e. biometric screenings, wellness fairs, events, wellbeing challenges, incentive programs
Participates as a member of wellness advisory committees
Provides guidance to end users in the department in the retrieval of information from databases and assists in automating work flows utilizing excel and access spreadsheets
Lifts a minimum of 5 lbs. pushes and pulls a minimum of 5 lbs. and stands a minimum of 1 hour a day
Adheres to the standards identified in the Medical Center’s Organizational Competencies
1 – 3 years benefits experience
Proficiency in computer skills
Knowledge of IRS (Section 125) regulations
PeopleSoft Query

173

Payroll & Benefits Administrator Resume Examples & Samples

Payroll Function
Provide timely answers and explanations for benefits offerings and leave of absence questions
Responsible for the day-to-day administration of benefits programs and offerings
Responsible for all benefits billing, including invoice reconciliation, validating invoice accuracy and timely payment. Identify any billing errors and work to resolve issue directly with vendor
Partner with leaders to ensure benefit workflows, processes and communication strategies are providing the best service for employees
Manage open enrollment process, including, but not limited to, testing benefits enrollment system and data feeds to vendors, developing communications, conducting employee presentations and assisting employees with enrollment
Responsible for the timely completion of all necessary actions related to benefits when an employee terminates employment, including COBRA initiation, vendor updates, etc
Manage FMLA administration and processing, including tracking the impacted employee’s timesheet for the duration of their leave
Responsible for validating and uploading bi-weekly data feeds from or to vendors
Develop and provide required reporting for benefits programs
Ensure compliance to applicable state and federal laws and regulations
Supports the development and programming for the wellness initiative
Evaluate current programming, policies and procedures and provide recommendations for process improvement or enhancement
Sound working knowledge of payroll processing, related governmental regulations and tax laws
Knowledge of basic accounting practices in relation to payroll administration
Sound working knowledge of benefit management practices and knowledge of related compliance laws
Strong computer skills, including significant experience with Excel, Word and Outlook. Excellent verbal and written communication skills; must be an effective listener
Solid understanding of confidentiality guidelines in all HR-related matters
Must be detail oriented, well organized, and able to manage multiple tasks concurrently
Requires ability to interface well with all CommunityAmerica employees and vendors and maintain positive working relationships. Ability to resolve interpersonal conflict and miscommunications
Experience with HRIS, online benefit enrollment and electronic timekeeping, preferred
Requires bachelor’s degree in Human Resources, Business Administration, Accounting, or closely related field
Requires (3) years of payroll administration experience
Requires (1) year of benefits experience, in either a support or administrator role
Experience maintaining an HR and Payroll master database, preferred
CPP or FPC certification, preferred
Knowledge of compensation systems, preferred

174

Benefits Administrator Resume Examples & Samples

Spinifex
MS Excel/Spreadsheets
Build Collaborative Relationships

175

Benefits Administrator Resume Examples & Samples

Respond to all benefits inquiries. Explains and interprets aspects of Barry-Wehmiller’s insurance programs, wellness program and other benefit programs
Provide back-up assistance with other inquiries received in CPD Help in-box. Research and resolve problems in a timely manner
Enroll or monitor enrollment of new hires into the company benefit plans using the HRIS system. Review enrollments for accuracy and proper interface with Payroll
Schedule and host Benefits Orientation webinars
Enter necessary post-hire changes into the HRIS or provide oversight of changes as assigned (i.e. salary, transfers, benefits, demographic, compliance, etc.)
Audit HRIS to ensure data integrity of benefits information. Assist with other HR audits as assigned
Organize and maintain files. File benefits forms, employee change forms, or other HR related documents in a timely manner
Assist with promotion Wellness Program and the organization of local, on-site biometric screenings
Generate weekly, monthly and annual ad-hoc reports
Interpret policies to confirm understanding and compliance and provide assistance to professional
Assist with Annual Enrollment activities which may include office visits, facilitation of benefits presentation using various delivery methods, and/or assist with annual enrollment communication
Process benefits related invoices (i.e. MCS Invoices)
Assist with research to determine effectiveness of benefits programs and make recommendations to increase employee utilization of programs
Assist with payroll matters. Research and help resolve issues related to benefits, employment data changes, time sheets, and other payroll interface problems
Assist with support of the Safety Team with local initiatives and programs (i.e. Emergency Action Plans, Workmen’s Compensation, etc.)
Participate in process improvement activities and other cross functional teams
Participate in team and other related meetings
Continual education on trends in Human Resources
Assist with promoting other local Company charitable programs
Update ATS as needed (i.e. OL shipped, drug results returned, etc.)
Write Offer Letters and Offer Letter Extensions and distribute the documents electronically for approval
Prepare Offer Letter packages for shipment once all approvals are received and ship to prospective employee
Assist with entry and/or oversight of new hire data into the HRIS
Assist with E-verify process of new hires in accordance with the federal requirements
Assist with shipping original new hire and other HR documents, which must be maintained as hard copies in personnel files, to Design Group Head Office
Assist with posting Intranet articles promoting initiatives within the Region (Wellness, H2H, etc.)
Various other Human Resources tasks that may arise
Minimum 1 year of Human Resource experience. Knowledge of employee benefit plans, laws and other government regulations helpful
HRIS, MS Office including Word, Excel, Outlook & PowerPoint

176

Benefits Administrator Resume Examples & Samples

Daily administration of benefit programs
Audits records on an intermittent basis to assure accuracy
Attends quarterly vendor meetings
Reviews and edits communication pieces and re-enrollment packet as needed
Timely processes payments for vendors on a monthly basis
Monitors FMLA, company medical leave and disability policies
Explains requirements to employees regarding qualifications for benefits
Administers and assists with the development of the wellness program
Completes National Medical Support Notices and other legal documents in a timely manner
Maintains HIPAA compliance
Ensures all reporting requirements are met by the deadlines
Works with outside brokers to file 5500
Minimum of Bachelor Degree (or Associate Degree plus work experience as benefits administrator)
Minimum of 5 years of recent, relevant experience in employee benefits administration and reporting
Knowledge of federal laws relating to benefits including, but not limited to, FMLA, COBRA, HIPAA and ERISA-Welfare Plans
Ability to maintain confidentiality in all issues
Strong skills in Microsoft Word, Excel and Power Point

177

Benefits Administrator Resume Examples & Samples

Administer employee benefit programs, ensuring compliance with the Summary Plan Description (SPD)
Deliver advice and query resolution in line with HR policies and processes in an accurate and timely manner. Escalate unresolved queries to the appropriate specialist as necessary
Responsible to verify dependent eligibility and oversee eligibility audit work with insurance providers
Research discrepancies between employee, payroll and benefit providers for the purpose of ensuring accurate eligibility and payment information
Analyze, prepare and input payroll data ensuring accurate and timely payroll processing. Maintain all related filing and documentation
Process all payroll and benefit related changes pertaining to new hires, terminations, leave of absences, open enrollment, and other employee changes (promotions, pay changes, commissions, garnishments, etc.)
Investigate and resolve employee paycheck and benefit related issues to ensure problems are resolved in a timely and accurate manner and communicate pertinent information to stakeholders (ie. employees, managers, accounting, HRBP)
Meets service performance targets
Audit monthly provider invoices and take needed steps to effectively and efficiently resolve variances
Provide day to day HR administrative support including, but not limited to, maintaining personnel files while ensuring compliance and confidentiality, updating documents, responding to employment verifications, and general employee and candidate inquiries
Assist with annual Open Enrollment process including preparation of documents, employee inquiries, and HRIS updates
Maintain uncompromising confidentiality of information and exercise wise judgment and protocols when working with confidential information/documentation
Assist other colleagues for the purpose of supporting them in the completion of their work activities
Support the business for the purpose of providing information from which to make operational decisions
Work under limited supervision following standardized practices and/or matters

178

Benefits Administrator Resume Examples & Samples

Ensures accuracy of time off during leave of absence and pay/accrual processing
Verbal and written communication with employees, managers, Human Resources partners regarding leave status and related processing: Timely and clear communication is required
Coordinates with the TPA with any concerns, new information, or discrepancies regarding the employee leaves
Initiates new leaves for employees as needed
Provides information to the TPA with requested payroll information on employees set to receive payments
May serve as the liaison between the employee and the TPA
Tracks Workers Compensation reporting and documenting Injuries
Prepare OSHA logs for annual reporting of occupational injuries
Central resource for payroll related benefits adjustments
Prepares benefit adjustment report for payroll upload: Time sensitive
Audits payroll report each payroll period for accuracy of benefit deductions: Time sensitive
Prepares employee termination packets and sends to terminated employees

179

Benefits Administrator Resume Examples & Samples

Performs efficient benefits administration while adhering to regulatory and corporate deadlines
Conducts benefit orientation meetings and assists in preparation of related material and presentations
Enters employee benefits information into Kronos and/or other systems as required to ensure timely enrollment per policy and plan guidelines
Completes monthly benefits enrollment audits and reporting to carriers to ensure eligible employees are covered
Completes monthly vendor invoicing submitting requests for payment to Accounts Payable within required timelines and based on Finance, vendor and HR/Benefits requirements
Researches and provides recommended resolution to Mgr., Benefits of any invoicing discrepancies with the carriers
Supports wellness and Benefits team in the promotion/marketing, setup and completion of periodic lunch and learn presentations
Manages creation of events in online wellness system and supports employee participation and enrollment/tracking of wellness events
Supports planning, development and implementation of health fairs at Medimpact locations
Analyzes and manages monthly insurance carrier
Runs pre-established reports to audit payroll deductions vs. benefits enrollment prior to each payroll
Assists with the ongoing management of vendors
Provides functional guidance and direction to employees, departmental managers, and insurance carriers
Responds directly to employee solving benefit questions or directing to the appropriate vendor for support
Maximizes plan performance and the employee experience, as well as continually improve processes
Administers the Mgr., Benefits in maintain benefit functions for new hires and the open enrollment process
Coordinates and execution of written employee communications
Supports benefits enrollments, communications, etc. related to acquisitions
Manages employee benefit files (paper)
On a daily basis, inputs LOA time into the Kronos system for those employees recording intermittent leave
Provides backup support to the Retirement / LOA Administrator in the processing of non-intermittent leaves of absence and 401(k) administration
Other tasks or projects may be temporarily assigned to assist the Total Rewards and/or HR department

180

Health Benefits Administrator Resume Examples & Samples

Reviews and
BS Degree
Working
Ability to clearly
Strong
Intermediate Power

181

Benefits Administrator Resume Examples & Samples

Processes and maintains employee enrollment records and documents including, but not limited to, enrollment, life-event changes, enrollment terminations, beneficiary information, etc. in accordance with plan documents and federal regulations
Corresponds with Third-Party Insurance providers regarding employee enrollment, claims processing, and billing issues
Serves as the liaison between client (employee) and Third-Party vendors and provides a platform for employees to obtain pertinent information, including but not limited to general plan information, claims issues, eligibility discrepancies, etc
Identifies pro-active communication opportunities and coordinates dissemination of information through proper channels
Processes Qualified Medical Child Support Orders and requests for Family Medical Leave in accordance with company and Federal guidelines; coordinates with Risk Management and Payroll, when applicable
Serves as first in queue for customer service inquiries pertaining to benefits
Provide excellent customer service to RaceTrac team members, with timely follow-up and follow-through on voicemail, email, and face-to-face inquiries
Prepares necessary administrative documents such as reports, requests, orders, withholdings, audits, etc
Conducts benefits portion of bi-weekly New Hire Orientation
Responsible for ensuring employee premiums are scheduled upon return from FMLA
Conducts benefits portion of New Hire Orientation for the SSC and via Zoom for Field Tech position
Degree from a 2-year college or university, or equivalent experience preferred
Experience using Microsoft Office, specifically Excel preferred
1-2 years of Benefits experience
Customer Service focused environment is a plus

182

Benefits Administrator Resume Examples & Samples

Responsible for administering the company’s benefit programs, consulting with and advising associates on eligibility, amounts of coverage, and claims procedures. Administers the health insurance, 401(k) and other benefit plans. Ensures that information on the various plans is available to associates
Participates in meetings to describe, explain, and respond to questions concerning the company’s benefit programs. Mediates issues between employees and benefit plans, working with providers and third party administrators
Handles the annual open enrollment process for the company. Communicates open enrollment information to associates to provide updated and accurate information as the basis for their enrollment decisions. Produces audit reports to ensure that all eligible employees receive enrollment information. Creates open enrollment communication materials for associates and enters payroll premiums into the HRIS and audits the entries for accuracy
Administers the company car program, coordinating the assignment of cars and ensuring that associates have all necessary documentation related to insurance, etc. Makes recommendations on the make and model of cars to be included in the program based on fuel economy, safety, and total cost of the car
Conducts training sessions at the SC and in the field for both Support Center and Operations associates to communicate the benefit options available as the basis for their making appropriate benefit selections
Handles highly sensitive information and administers executive benefits (Long Term Disability and Life Insurance) to ensure accurate enrollment and coverage
Provides enrollment statistics to assist the Committee in taking actions to improve employee participation
Participates in appropriate benefit survey sources and submits company data
Bachelor’s degree in business administration or related field
Minimum three years of HR/Benefits experience
Successful completion of annual store training

183

Executive & International Benefits Administrator Resume Examples & Samples

Administration of the Executive Deferral, Executive Long Term Disability, Executive Life Insurance, Excess Pension, SRIP plans, and the COLI polices. This may include Plan Document interpretation and educational support to employees; calculation and reporting of taxable vested benefits; Other Compensation proxy reporting to Legal; SSAE 16 reporting to compliant; enrollment and other notification to employees, and payroll; liaising with program vendors
Partner with the Benefits Dept on the annual pension contribution and the production of Total Reward Statements
Create and maintain a Global Benefits Intranet page to support communication of global and country specific (non-US) information
Create and maintain the division's project plan(s)
Manage the administration of the global healthcare plan for US expatriates and key TCNs, and the set-up and contribution to foreign Social Security agencies when appropriate
Provide operational support for EAP rollout and communication, and the Business Travel Medical benefit
Ensure competitive benefit programs through regular survey participation and benchmarking exercises
Assist with the development of communication collateral for each market and support ongoing program updates and translations
Maintain the integrity of benefits data in MercerGold+ by partnering with HRGs and contracted benefits consultants to audit and adjust data on an ongoing basis and maintain a copy of current contracts in the documents folder
Partner with HRGs and Finance to complete the annual governance process for retirement plans in each market
Partner with Deloitte for FATCA analysis and reporting
Manage the planning, record-keeping, reporting, and invoice payment of the division's benefits budgets (i.e. non-qualified plans 9120), and other duties as necessary for the division
Bachelors degree in a related area such as HR, Finance, Business or Economics; 2-3 years of relevant experience in benefits
Advanced-level proficiency in Microsoft Office programs - Excel, PowerPoint and Word
Proficiency in Microsoft Project and with project management best practices
Experience with web-based HR enterprise systems, particularly PeopleSoft

184

Benefits Administrator Resume Examples & Samples

Monthly Premium Billing
Weekly Medical/Dental/Rx Claims Funding (self-insured)
401k Plan Administration including weekly 401k funding of multiple 401k plans, monitoring of loan delinquency reports, auditing data, problem resolution
Administer life & disability programs including short term disability weekly process (self-insured) to prepare information for payroll; monitor ecomms/vouchers, ensure distribution lists accurate
Assist with annual enrollment preparation (communications/system testing) & administration (such as pended benefits, new dependent documentation collection, evidence of insurability process)
Assist Benefits Supervisor with annual plan audits (collecting data, requested information)
Assist Benefits Supervisor with annual valuation process/data collection
Administer on-line benefits system (on-going & annual enrollment) – understanding of system configuration– coordination with Benefits Supervisor – ensure processes are working smoothly (identify, resolve basic issues)
Administer retiree benefits (ensure premium billings are accurate, enroll/dis-enroll throughout the year)
Administer QMCSO’s
Handle employee & retiree questions
Field calls from retirees, pensioners, employees, HR Team
Advanced Excel (vlookup tables, complex spreadsheets with multiple tabs/workbook links/if-then, etc), Word (mail merge) & Power Point
ADP HRIS Enterprise V5 (understanding of)& ADPR (Reporting Tool)
On-line Benefits Enrollment Systems and Reporting (Ceridian or other on-line enrollment system – configuration understanding)
Ability to prioritize, and maintain high degree of organization
Effective verbal and written communication skills – all audiences
Ability to work in a team environment with multiple business units
High sense of urgency
Ability to operate in complex environment (multiple plan variations, unions, retirees, multiple legal entities)
3-5 years experience in employee benefits with emphasis on defined benefit plans as well as experience with all aspects of health & welfare administration including: monthly billing, claim resolution, understanding of overall H&W and retirement terms, understanding of systems/processes that support benefit program administration, and understanding of payroll processes
Candidate should possess experience in a multi-plan benefit environment and have experience with the complexities of unions
A solid understanding of benefit terminology and various laws and regulations required for compliant administration of benefit programs
Bachelor’s degree in business or finance or equivalent, CEBS preferred but not required

185

Benefits Administrator Resume Examples & Samples

Represent and implement company policy enthusiastically
Represent company professionally and ethically to internal and external stakeholders
Coordinate, monitor and maintain all COMPANYs benefits processes including but not limited to Medical, Dental, Vision, HRA, FSA, 401K, ancillary products such as: Pet Insurance, Homeowners, Credit Union
Maintain all employee benefit records
Respond to emails and phone inquiries from employees within COMPANY
Design and administer COMPANY’s benefits program
Communicate with employees to ensure thorough understanding of benefits offered at COMPANY
Consult with employees about coverage for medical procedures
Act as an intermediary between benefits providers and COMPANY employees
Work with broker during open enrollment and RFP process
Manage the open enrollment process
Direct the corporate Wellness program and author Wellness column in the Safety and Wellness newsletter
Conduct employee trainings and webinars

186

Benefits Administrator Resume Examples & Samples

Assistant to Global Compensation and Benefits Manager
Coordinate daily benefits processing (enrollments, terminations, changes, COBRA etc.)
Process monthly billing and coordinate payment for all plans
Ensure compliance with governmental regulations
Develop and maintain communication tools to enhance the company?s benefits package
Provide benefit and technical support to other business partners/departments within the company
Works with computer applications to research and collect data on compensation and benefit related projects
Maintains employee benefit files and filing systems
Assists with coordination of departmental activities
Analysis of collected data using excellent computer skills based on Microsoft Office, specifically Excel, working with unique spreadsheets and assisting with presentations in PowerPoint
Ability to work in and control a very fast paced, multi tasking and highly confidential environment
Ability to organize domestic and global travel requirements
Relies on experience and judgment to plan and accomplish goals
Performs related duties and special projects as assigned
Absolute confidentiality required
Self-directed with a high degree of self- motivation
Energetic, detail oriented and results-focused team player
Excellent interpersonal, conflict resolution and problem solving skills
Excellent written and verbal communications skills at all levels within an organization
Proficient computer skills and abilities with Microsoft Office products (Outlook, Excel, PowerPoint, etc)
Two to four years of HR experience in a corporate environment

187

Benefits Administrator Resume Examples & Samples

Maintain Benefits tables and configurations in PeopleSoft
Represent Benefits department with any transition and subsequent maintenance of new Benefits systems; train the Benefits staff on systems and be responsible for training of any updates, enhancements, etc
Work closely with Benefits vendors and maintain electronic files sent to and received from Vendors
Perform monthly billings
Generate reports as required by management
Update the Wire with benefits information and monitor information between The Wire and PeopleSoft
Assist Benefits staff and employees at open enrollment working various hours
Work with HRIS and HR Admin Departments on hours worked reports to determine benefits eligibility

188

Benefits Administrator Resume Examples & Samples

Customer service skills and interpersonal skills
Ability to keep information organized and confidential
Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint

189

Benefits Administrator Resume Examples & Samples

First pass resolution of telephone inquiries that may be technical or non-technical in nature, regarding company products and general benefits information
Respond to phone requests from end-users who are utilizing our online benefits enrollment application as it relates to benefit plan details, functionality, navigation and general use of software applications
Provide an accurate timeframe for issue resolution if not able to resolve initially
Accurately create and document each customer interaction within our case tracking system (Salesforce)
Contribute to a team effort by accomplishing results as needed
Demonstrate and provide exemplary customer-service in all interactions
BA/BS in a related field
Successful track record providing anticipatory customer service
A passion for helping others and resolving issues
Excellent customer support and client relationship skills
Familiarity with hospital systems/plans preferred
Able to thrive in a fast paced and innovative work environment
Excellent communication skills and working with customers over the phone
Proficient in MS office applications – Excel, Word, Access, Outlook

190

Benefits Administrator Resume Examples & Samples

Provide assistance with benefits administration of group benefits programs (group health, dental, vision, short-term and long-term disability, life insurance, flexible spending plan, 401(k) plan and retirement plans on a daily basis
Customer service, research and resolution with employee inquiries, carrier/file auditing, HRIS and Benefits systems maintenance/data entry of new enrollments and benefit changes
Monitor and respond to incoming emails to Employee Benefits Email box
Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, qualifying life event changes, beneficiaries, disability, accident and death claims, and National Support Orders, Employee and Wage verifications, oversee maintenance of employee benefits files, maintain group benefits database and update employee records
Provide customer service support to internal and external customers
Document and maintain administrative procedures for assigned benefits processes. Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees
Assist with special projects as assigned by Vice President, Benefits
Working knowledge of commonly used human resources concepts, labor laws, and practices required
Excellent demonstrated ability to maintain sensitive information in a strictly confidential manner, exhibiting a high degree of ethics, professionalism and service orientation in all activities and all interactions with internal and external individuals
Must be a proactive problem solver and team player, with an above-average attention to detail and accuracy. Must exhibit a high degree of flexibility and initiative, with the ability to effectively operate with limited supervision
Demonstrated ability to support requests from multiple individuals, effectively prioritizing tasks in order to ensure all activities are accomplished within established deadlines
Demonstrated proficiency in MS Office products (Word/Excel/PowerPoint/ Outlook), and internet and website navigation required. Analytical and technical support in the delivery of benefit administration
Knowledge of all pertinent federal and state regulations, filing and compliance requirements affecting employee benefits programs, including ERISA, ACA, COBRA, FMLA, ADA, Section 125, and DOL requirements
Willingness to take direction and critical feedback, and adapt to improve skills and effectiveness with a positive attitude
Working knowledge of union and prevailing wage benefits a plus

191

Benefits Administrator Resume Examples & Samples

Administer global employee benefits programs such as medical, dental, vision plans; life and disability insurance plans; flexible spending plans; retirement/pension plans; workers’ compensation; global wellness programs; and leaves of absence. This includes, but is not limited to: enrollment, terminations, answering employee questions, auditing invoices, documenting processes, maintaining employee files, and maintaining compliance with applicable laws in all jurisdictions
Plan and lead our annual U.S Benefits Open Enrollment process
Communicate new plans or changes to existing plans by preparing announcement materials; plan summary documents and other email/printed materials for communicating to employees; maintain internal documentation on the Intranet (Mana)
Administer our existing international health/welfare and retirement benefits programs
Work with outside benefits consultants, vendors, insurance carrier representatives and employees to optimize benefit plans and programs
Ensure company compliance with federal, state, and local laws, including required notice distribution, non-discrimination testing, audits of benefits plans & deductions, HCSO compliance, and ensuring reporting requirements are met timely
Partner with Payroll when needed, to resolve issues on both health/welfare, retirement, and leaves of absence
Works closely with external and internal benefit partners on issue resolution and helps educate and prepare internal partners for program rollouts and/or changes
Manages the global wellness program
Partner with benefits broker to conduct and submit non-discrimination tests and ACA reporting
Conduct employee new hire benefit orientation and enrollment
Contribute to other special benefits projects, both domestic and international, as required
Stay current on new/innovative practices and trends in employee benefits and wellness, specifically in the high tech industry

192

Experienced Pension & Benefits Administrator Resume Examples & Samples

Support the Pension & Benefits Administration Team by completing a range of administrative tasks and processes, including individual calculations and large scale monthly tasks
Working with colleagues to effectively manage the Pension & Benefits dedicated helpline and mailbox, ensuring all tasks are completed within the Service Level Agreement
Identifying potential issues and problems and escalate to the Team Leader as they arise
Ensuring that activities of the team are accurately documented in user guides, administration guides and flowcharts
To operate as an effective team member, assisting others, when required
To assist with other administrative tasks, as required
Previous experience, 2 years minimum, working in a DC pensions administration role (DB knowledge would also be beneficial)
Demonstrated ability with computer skills including a working knowledge of Word and Excel
Strong organisational skills with the ability to prioritise own workload and deal with conflicting priorities
Ability to respond to a high volume of queries, ensuring a high attention to detail and accuracy
Ability to communicate effectively with clear and concise language verbally and with written correspondence
Knowledge of Profund Pensions Administration System will be highly beneficial**

193

Client Benefits Administrator Resume Examples & Samples

Advises employees on eligibility, provisions, claims, and other matters related to benefits
Assist with implementation and maintenance of benefit administration systems
Claims Resolution Experience

194

Benefits Administrator Resume Examples & Samples

Implementation and administration of employee benefit programs such as health insurance, prescription, dental, flexible spending accounts
Evaluates and analyzes plan design of healthcare program compared to trends and legislative requirement. Present findings and recommends changes or enhancements to Benefits Manager
Prepares and communicates information to employees and former employees about benefit programs, procedures, changes, and government-mandated disclosures
Communicates and trains field and sister companies HR/Benefits Managers on benefit program revisions, government regulated changes, and company initiatives
Keeps abreast of and analyzes government regulations, benefit program trends, and prevailing practices among similar organizations
Compiles, analyzes, and summarizes benefits experience for cost-control and risk-assessment factors, cost saving initiatives to determine plan changes and present written findings to Management
Manages healthcare administration (medical, dental, prescription, flexible spending accounts and vision) including enrollment, verifications, billing and necessary documentation
Creates and maintains mandatory ERISA plan compliance and documentation, including writing of summary plan descriptions, contracts, and 5500’s and provides to appropriate parties
Develops and conducts benefit orientations for Fujifilm U.S. Subsidiaries
Consults with and advises employees on eligibility, sensitive and private. for healthcare issues
3+ years of experience in a benefits role
Knowledge of ERISA, 5500’s, HIPAA, and Medicare
In-depth understanding of benefit plan designs and programs, summary plan descriptions, and claims
Understanding of government regulations
Information monitoring skills

195

Benefits Administrator Resume Examples & Samples

Administer various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits
Conduct benefits orientations and explain benefits self-enrollment system
Maintain employee benefits filing systems and ensure benefits changes are entered appropriately in system for payroll deduction
Assist employees with health, dental, life and other related benefit claims
Resolve administrative problems with the carrier representatives
Administer COBRA
Assist Director in obtaining statistics and information in renewal process of any health, life and retirement plans that benefit the organization
Prepare and set up meetings designed to help employees obtain information and understand company benefits and other related incentive programs. Ensure distribution of required employee notices
Assist Director in completing benefits reporting requirements

196

Benefits Administrator Resume Examples & Samples

Performs a broad variety of administrative duties and staff support services for our internal service team. This includes such activities as reviewing policies for accuracy, maintaining files, and creating documents such as proposals, presentations, and insurance summaries
Collects and analyzes data, maintains records and databases, and prepares specializd reports using a variety of PC based software
Processes a variety of confidential information and documents
Revenue Tracking and 5500 Preparation
Organizes filing systems, answers phones, photocopies documents, prepares correspondence and documents, processes incoming and outgoing mail
Orders office supplies, schedules meetings, and maintains calendars for assigned area
May collect and interpret data to produce reports; conduct special projects, coordinate meetings, conferences, presentations and travel arrangements
Responsible for new client setup and ongoing client maintenance in Zywave and ThinkHR and Hays’ proprietary website
Performs miscellaneous duties and projects as assigned
Finance or Accounting experience a plus
Demonstrated administrative, secretarial, and clerical skills
Good keyboard and PC skills using word processing, spreadsheet and graphics software. Familiarity with various software applications and the ability to learn new software systems
Good verbal and written communication skills and good grammatical skills

197

Group Compensation & Benefits Administrator Resume Examples & Samples

Managing the day-to-day administration for the Group in respect of Share Plans
Work closely with our Share Plan administrators to ensure accuracy of data and responses to queries
Assisting employees and HR teams with Share Plan queries
Pension administration
Fleet administration
Mobility administration
Assisting with the delivery of the overall Compensation & Benefits Strategy
You must have gained some experience within an administrative role and be able to demonstrate a good use of Microsoft office
With excellent verbal and written communication skills, you must be able to take initiative and deal with matters in an organised and efficient manner; liaising closely with third parties and Merlin employees across the globe
You must be able to work to work autonomously when required, managing your workload effectively
Experience within an HR environment would be an advantage

198

Senior Benefits Administrator Resume Examples & Samples

Provide exceptional customer service while managing the US Benefits email inbox. Work closely with outsourced benefits exchange to answer employee questions regarding benefits, eligibility, coverage, enrollment and claims
Assist with Open enrollment
Assist with Wellness Program
Partner with Benefits Manager to help assure compliance of all benefit programs including state and federal regulations. Includes various audits, ACA filings etc
Run various benefit audits in HRIS system
Assist with testing the benefits module in HRIS system
San Francisco healthcare filings
Court order and CA SDI processing
Process 401(k) hardship and loan requests, SAR mailing, annual audit
Assist with health care reform and state health care regulation audits, tracking and compliance
Leave of absence administration including, coordination with leave vendor, leave tracking and data entry, accommodation requests, fitness for duty etc
Process vendor error reports. Correct vendor integration errors
Life insurance claim processing
Workers Compensation claim filing
Assist employees with ergonomic workstation adjustment requests, partner with facilities department
Maintain updated benefit documents including new hire & termination packets, benefits website postings, new hire presentations, etc

199

Benefits Administrator Resume Examples & Samples

Administers health and welfare benefits including medical, dental, vision, life and disability
Assist employees with resolving benefits related issues
Processes life insurance claims and assists beneficiaries with application process
Updates data for monthly Health and Welfare Actual vs. Budget report
Audits, reconciles and processes all health and welfare invoices
Prepares Life/Disability/FMLA and Voluntary Life invoice
Compile COBRA eligibility information and provide to 3rd Party
Processes National Medical Orders
Communicate company policies and procedures related to benefits to facility HR associates

200

Benefits Administrator Resume Examples & Samples

Coordinates employee communication of benefits and company policies to individual employees and groups of employees including acting as the primary contact for employee benefit and policy questions
Enters and maintains employee benefits information and changes for existing employees into SAP and all benefit websites
Maintain relationships with benefits vendors and approves and reconciles all benefit invoices
Oversees COBRA administration
Manages full cycle FMLA process
Manages unemployment claims
Creates and assists with the development of new benefit policies
Responsible for the benefit portion of New Hire Orientation
Organizes, coordinates and administers Open Enrollment, Discount Programs, and Reimbursement Programs, etc
Process terminations and exit interviews
Creates, organizes, files and maintains all personnel files
May act as initial point of contact for general HR issues

201

Benefits Administrator Resume Examples & Samples

Administers COBRA benefits including enrolling COBRA eligible participants, posting checks in Lawson, preparing a weekly deposit report for Fiscal Services, tracking expiration of eligibility, and processing termination of COBRA benefits
Manages Leave of Absences to include eligibility, benefit continuation, manager notification, preparing / processing applicable LTD applications and Life Insurance Waiver of Premiums. Ensures compliance with applicable FMLA, HIPAA, WC, ADA, state and federal laws
Presents Benefit Orientation to benefit eligible employees during new hire orientation. Organizes and assists with benefit related events including Open Enrollment, the Benefit Fair, Employee Discount Fair, and benefit seminars. Assists in ongoing employee communications such as the Benefits Bulletin
Identifies, suggests and implements ongoing process improvements
Reviews missed deduction report and advises Benefits Coordinator of payment and/or participant status for purposes of billing. Generates missed deduction letters and sends them to the appropriate employee. Posts payments as necessary
Performs data entry for deduction amount changes
Prepares notification of benefit options based on FTE changes. Tracks enrollment to ensure employees meet enrollment deadlines
Effectively demonstrates the mission, vision, and values of NHRMC on a daily basis
Performs other related duties as required. Participates in benefits special projects as assigned
Licensure / Certifications: None
Experience: Preference given to applicants with HR experience in a healthcare setting

202

Benefits Administrator Resume Examples & Samples

Complete benefits administration to include answering employees’ benefits questions, eligibility inquiries, and claims resolution
Provide general HR guidance and support to employees ensuring compliance with governmental regulation and company policies and procedures
Monitor new hire benefit elections in HRIS ensuring all paperwork and selections are complete and accurate
Track and administer fitness benefits and answer fitness benefit-related questions
Track and administer life insurance benefits
Serve as payroll liaison for benefits and paycheck deductions
Compare benefits invoices with employee deductions to ensure accuracy
Monitor Cobra, FMLA, Disability, and Leave of Absences with Third Party Administrators
Assist in annual open enrollment process
Create reports and weekly census’ to be sent to benefits carriers
Make copies, fax or scan documents, and process email and mail as appropriate
Ability to lift, carry, push and/or pull objects or materials up to ten (10) pounds
Bachelor’s degree in an accredited college/university and 1 year of Benefits Administration experience in the field of Human Resources
Proficient with Microsoft Office Suite
PHR/SPHR Certification is preferred

203

Senior Benefits Administrator Resume Examples & Samples

Bachelor’s degree or equivalent experience, plus minimum of 5 years related experience
Ability to communicate with various levels of employees and managers in an appropriate and effective manner. Ability to communicate well with benefit service providers
Ability to handle and prioritize multiple tasks at one time
Proficient with Microsoft Word and Excel
Proficient in HRIS/Benefits Admin systems
Prior experience with Access and web editing programs is preferred

204

Junior Benefits Administrator / Analyst Resume Examples & Samples

Minimum of 1-3 years of benefits administration experience
Recognizing and maintaining confidentiality of work materials
Willingness to learn HR systems/procedures/functions
Ability to handle multiple tasks in a fast-paced environment
Willingness to take initiative and ownership of projects
Excellent telephone skills (i.e. pleasant and helpful)
Demonstrated good interpersonal skills, sound judgment and decision making ability
Strong organizational skills and attention to details
Knowledge of office etiquette procedures
Exhibits strong customer service competency

205

Benefits Administrator Resume Examples & Samples

In partnership with the benefits vendor(s), assist the Benefits Manager with annual open enrollment via HRIS system setup, testing, and reporting; provide any necessary support with employee communication and inquiries
Prepare responses to employee questions related to benefits or triage them to the appropriate vendor for assistance
Audit and submit carrier and other benefit supplier invoices for payment
Ensure benefit enrollments are processed for new hires, separated employees, and employees with qualifying life events accurately and within the required timeframes
Create and monitor regular and ad hoc reports related to benefits and leave administration as needed
In partnership with the benefits vendor(s), help ensure required notifications and forms documenting LOAs are completed accurately and in a timely manner; ensure Payroll and IT departments update employee records with correct leave begin-and-end dates
Coordinate the collection of and determine employee portion of premiums during leave of absences, correspond with employee(s) as appropriate and track payments and/or deductions, accordingly
Function as internal point of contact for worker’s compensation, specifically contacting employee’s after injury to collect necessary paperwork, process, document, evaluate claims and file claim with worker’s compensation carrier within required timeframe(s); assist in investigations when needed
Assist the HRIS Analyst in the audit and testing of benefit feeds to/from UltiPro as needed
With the help of external vendor(s), assist in the planning, development, implementation, and monitoring of company-wide wellbeing initiatives; responsible for plan administration, participant communications, and customer service related to wellness activities
Bachelor’s degree in Business, Human Resources or a related field or equivalent experience, along with one year experience in a business environment
High level of proficiency with data entry, Microsoft Word and Excel required
Intermediate level knowledge of HRIS systems and HR data
Experience in leave of absence administration highly preferred
Previous experience in medium/large organizations with >1,000 employees preferred
General level knowledge of state and federal laws governing health benefits plans
Highly analytical; ability to quickly review data to draw conclusions, identify trends, outliers, and issues
Highly detail oriented, proofs work and verifies accuracy
Ability to deliver exceptional and supportive internal customer service
Outstanding organizational skills with the ability to handle multiple tasks in a fast-paced, deadline-driven environment with a sense of urgency
Intermediate math skills required
Must be able to handle confidential matters with discretion

206

Benefits Administrator Resume Examples & Samples

Responsible to provide administrative support to Benefits team to include oversight of benefit plans, COBRA administration, FMLA and disability leave
Maintain direct ownership of tasks/projects
Assist employees to resolve routine issues and questions within the scope of existing practices under the direction of HR Leadership
Resolve employee/issues with insurance carriers or third-party providers
Respond to employee questions related to benefit eligibility, coverage, and claim procedures
Prepare leave invoices for benefit collections
Reconcile and code benefit invoices and submit to Accounting
Review and audit weekly payroll deduction files
Create/edit ad-hoc reports within the HR software and provide accurate data to management when requested
Maintain confidential department records and office files in accordance with internal company procedures
Provide overall support to all functional teams as needed

207

Benefits Administrator Resume Examples & Samples

In partnership with the department manager and director, lead and oversee benefit programs and/or projects for employees within assigned Division(s), including all stores, distribution centers, manufacturing plants and Division and Corporate offices, as well as recommend plan and process improvements. Responsible for implementation and process development of new programs and/or projects and changes to existing programs. 30%
Apply advanced project management skills to lead projects and cyclical processes. Conduct thorough post implementation reviews following major projects/cyclical processes. 20%
Manage vendor and/or Third Party Administration relationships to ensure timely, accurate, and compliant administration of benefit programs. Negotiate and monitor service level agreements and resolve customer service/delivery issues. Monitor programs and processes to ensure they are operating cost effectively. 20%
Manage processes to comply with legislation that affects the organization’s benefit plans, assist with creation and editing of Plan Documents. 20%
Occasionally deliver presentations to HR and employees, utilizing creative skills. Review employee benefit communications to ensure accuracy and legislative compliance. Other duties as assigned. 10%

208

Benefits Administrator Resume Examples & Samples

Performs benefits administration and day-to-day contact responses to employee benefit questions in reference to group health, dental, vision, short-term and long-term disability, life insurance, flexible spending plans, group life, long- and retirement, income continuation, and other such policies
Conduct Benefits presentation for New Associates Orientation (NAO) and other employees who may need additional assistance with understanding benefits
Initiate resolution of benefit issues, including assisting employees with filing claims, completion and file requests for reimbursement, as well as handling dispute resolution
Support all benefits related changes, upgrades and implementation of vendor related feeds within HRIS systems
Escalate highly complex issues to management as appropriate and circle back to resolve issues with employees
Participate with annual open enrollment, including reconciliation of enrollment census, communications, and benefits plan renewal process, policy/procedure changes and meetings
Serve as a contact for plan vendors and third-party administrators; Work effectively to make sure the plans run smoothly. Evaluate and revise internal processes to reduce costs and increase efficiency; Investigate discrepancies and provide information in non-routine situations
Stay abreast of regulatory requirements and industry trends of health and welfare benefits. Utilize technical knowledge in identifying potential compliance risks and offer plan of action to bring into compliance
Responsible for ongoing benefit file maintenance and audits; run various ad hoc reports for HR department as requested
Ensures compliance with COBRA, HIPAA, and ERISA provisions, and files required State and Federal reports
May conduct research to determine the effectiveness of benefit programs and policies
Bachelor’s Degree or related field or relevant work experience
Computer proficiency, technical aptitude, and experience with Human Resource Information systems (HRIS)
Demonstrated knowledge of benefits services, operations, and delivery
Knowledge of general system environment and process flow
Understands compliance, regulatory and legislative in aligned benefits area
Ability to track trends, report on quality and follow up on challenging benefits concerns
Strong oral, written, and interpersonal communication skills to facilitate effective conversations with internal and external customers
Proficient in MS Office Products particularly Excel and Power Point
Ability to adapt well to changing priorities in a fast paced environment
Basic knowledge of Microsoft SharePoint; and
Demonstrates solid organizational skills

209

Benefits Administrator Resume Examples & Samples

Bachelor's degree in human resources management, business administration or related field or an equivalent combination of training and experience
5+ years’ experience administering multistate benefit plans
Strong knowledge of benefit laws and regulations including ERISA, HIPAA, FMLA, COBRA, and ACA
Working knowledge of benefit plan policies and practices
Excellent Excel skills; proficient in MS Word and PowerPoint
Project management skills and analytical skills (demonstrated through coursework and experience), and ability to complete work by deadlines
Ability to handle confidential employee information with discretion and good judgment
Ability to adapt procedures and processes to accomplish the requirements of the position
Demonstrated organizational, problem solving and analytical skills
Ability to be flexible in changing work priorities
Ability to act in a responsive manner to customer inquiries and requests; escalating the most difficult clients or matters as necessary
Knowledgeable in HRIS systems and report writing
Certified Employee Benefit Specialist (CEBS) certification is highly desirable

210

Rewards / Benefits Administrator Resume Examples & Samples

This position will perform various duties for the NA Total Rewards team to assist in administering colleague benefit and compensation programs
Assist with various benefit programs including: vendor accounts payable invoicing, wellness program inquiries, monitoring colleague and vendor requests and supporting team members, and leave of absence administration
May be a benefit contact for all colleagues
Will assist compensation team with routine reporting requests
Process all vendor invoices for submission for payment to accounts payable
Process company Employee Recognition Program and company wellness challenges and reports
Assist with maintaining and complying with governmental record keeping and administrative requirements and procedures
Maintain benefits information in Sage People, as well as, handle benefits-related paperwork
Provide benefits and compensation reporting
Assist with administering the company’s colleague benefit plans in accordance with policies, procedures, and processes
Advise colleagues on a range of benefits, such as, health, life, 401(k), and disability, and direct them to assistance; assist colleagues with benefits issues and inquiries
2+ years’ experience working in benefits or compensation
Must have working knowledge of HIPAA, COBRA, FMLA, ADA and other regulatory requirements
Demonstrated experience delivering exceptional customer/employee service
Proficient in computer applications (Microsoft Office, internet navigation, e-mail)
Highly developed interpersonal skills, strong employee service ethics
Ability to work under pressure and tight deadlines
Proven ability to problem solve, work independently and prioritize work
Ability to deal with difficult conversations and interactions with employees
Demonstrated ability to handle confidential matters

Download Benefits Administrator Resume Sample as Image file

Related Job Titles

Benefits Associate Resume Sample

Contract Administrator Resume Sample

Benefits Operations Resume Sample

Contracts Administrator Resume Sample

Support Administrator Resume Sample

Health & Benefits Resume Sample

Manager, Benefits Resume Sample

Benefits Resume Sample

Payroll & Benefits Resume Sample

Employee Benefits Resume Sample

Administrator Contracts Resume Sample

Benefits Assistant Resume Sample

Browse More

Benefits Administrator Resume Samples

The Guide To Resume Tailoring

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Resume Builder

15 Benefits Administrator resume templates

Read our complete resume writing guides

How to Tailor Your Resume

How to Make a Resume

How to Mention Achievements

Work Experience in Resume

50+ Skills to Put on a Resume

How and Why Put Hobbies

Top 22 Fonts for Your Resume

50 Best Resume Tips

200+ Action Words to Use

Internship Resume

Killer Resume Summary

Write a Resume Objective

What to Put on a Resume

How Long Should a Resume Be

The Best Resume Format

How to List Education

CV vs. Resume: The Difference

Include Contact Information

Resume Format PDF vs Word

How to Write a Student Resume

Benefits Administrator Resume Examples & Samples

Benefits Administrator Estates Desk Resume Examples & Samples

Senior Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Compensation & Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Wealth Management Employee Benefits Administrator Resume Examples & Samples

Senior Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Benefits Administrator Contract Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Temporary Benefits Administrator Resume Examples & Samples

Expatriate Compensation & Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Employee Benefits Administrator Resume Examples & Samples

Mena Benefits Administrator Resume Examples & Samples

Peoplesoft Functional Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Shdr Flexible Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Benefits Administrator / Analyst Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Benefits Administrator With English Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Benefits Administrator Senior Associate Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Senior Benefits Administrator Resume Examples & Samples

Benefits Administrator With English Resume Examples & Samples

Actuarial Analyst / Benefits Administrator Resume Examples & Samples

Benefits Administrator Saving Program Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Senior Benefits Administrator Resume Examples & Samples

Benefits Administrator Resume Examples & Samples

Compensation & Benefits Administrator Resume Examples & Samples

How to Make
a Resume

50 Best
Resume Tips

200+ Action
Words to Use

Internship
Resume