Business Analyst Analytics Resume Samples
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Business Analyst Analytics Resume Samples
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M Bruen
Mason
Bruen
68854 Karine Crossroad
New York
NY
+1 (555) 146 8290
68854 Karine Crossroad
New York
NY
Phone
p
+1 (555) 146 8290
Experience
Experience
Houston, TX
Business Analyst Analytics
Houston, TX
Eichmann Inc
Houston, TX
Business Analyst Analytics
- Assist in developing best practices for data presentation and sharing across the organization
- May provide technical leadership for the definition and development of test plans and system documentation
- Performs knowledge transfer around using data visualizations to business stakeholders
- Leverages enterprise standard tools and platforms to visualize analytics insights, typically working with and/or leading a small team
- May identify project tasks and assists with project task effort estimations
- Assists in business stakeholder adoption of insights-driven decision making and/or business process innovation
- Demonstrate a strong sense of visual design and interest in creative visualization work
Detroit, MI
Business Analyst, Analytics
Detroit, MI
Halvorson, Abshire and Keebler
Detroit, MI
Business Analyst, Analytics
- Works with testers to validate test cases and test scenarios Manages multiple priorities simultaneously, working toward successful and on-time completion
- Maintains status of all open projects and works closely with the Data Transformation team to define timeline and manage Stakeholder expectations
- Assists with project work related to client interfaces, data acquisition and other interface points with the client
- Plays a key role in onboarding new team members by providing training on key processes/tools
- Creates and maintains all user guides and training material, in conjunction with other Business Analysts, across the Analytics COE
- Actively participates in or may lead meeting discussions. Will prepare reports and white papers and present work internally at team or department meetings
- Creates initial design for new parser implementations and ongoing modifications
present
Chicago, IL
Business Analyst, Analytics Administration
Chicago, IL
Deckow-Wintheiser
present
Chicago, IL
Business Analyst, Analytics Administration
present
- Foster productive teamwork, establishing open and trusting relationships, creating a climate of learning
- Provide structure and direction to build successful categories in support of the LOB’s call centers work goals
- Communicate clearly with peers, supervisors, and managers on recommendations, improvements, and initiatives
- Working knowledge of Banking systems pr (MSP, VLS, Closer, Quest, CA Etc)
- Understands financial reviews and can correlate profit/loss impact to process improvements
- Provide qualitative analysis using NICE call interactions
- Seek out, and listen to peers to establish their concerns and identify innovative solutions
Education
Education
Bachelor’s Degree in Math
Bachelor’s Degree in Math
Pepperdine University
Bachelor’s Degree in Math
Skills
Skills
- Knowledge of applying visualization techniques and User Experience design
- Increased skill in multiple technical environments and possesses knowledge of a specific business area
- Experience in driving analytics-enabled business process innovation
- 5-10 Years of experience with data visualization/BI tools, such as Qlik or Tableau, SQL and semantic data access mechanisms
- Performs knowledge transfer around using data visualizations to business stakeholders
- Leverages knowledge of business processes and data domain
- Expertise in multiple technical environments and possesses business knowledge that spans one or more business areas
- Transfers knowledge around using data visualizations to business stakeholders
- Works on complex, major or highly visible tasks and projects as a project team member, sometimes as a project lead
- Excellent written/oral communication and presentation/interpersonal skills
15 Business Analyst Analytics resume templates
Read our complete resume writing guides
1
Business Analyst, Customer Analytics Resume Examples & Samples
- Possesses a university degree/college diploma and/or 5 - 7 years progressive business analysis experience, supporting small to medium-sized projects
- Possesses good knowledge of the software development lifecycle. In particular as related to Databases
- Demonstrates advanced writing and documentation skills
- Possesses advanced problem-solving and analytical skills
- Is able to communicate with varying stakeholders in different situations (e.g., one-on-one interviews, formal requirements gathering sessions, etc.)
- Displays flexibility, resilience, and resourcefulness in addressing project issues with guidance
- Solid SQL and Data Analysis skills
2
Business Analyst Ii Partner Analytics Resume Examples & Samples
- Provide overall Business Intelligence & Reporting support to the Partner Organization
- Collaborate with the Partner Operations organization to define KPIs and metrics to monitor and run the business & automate reporting for the field
- Create SSRS/OBIEE/Tableau reports & dashboards for the Partner organization
- Perform data analysis to determine root cause of data issues
- Engage in project activity for implementing new BI business capabilities & solutions
- SSIS ETL Package Development (Sound Knowledge) - minimum experience required 2 years
- SSRS Report Development Using TSQL/SQL & MDX (Advanced) - minimum experience required 3 years
- OLAP MDX Query Writing Ability (Sound knowledge) - minimum experience required 2 years
- Database Design (Logical & Physical Table Structure, Indexing, Database Normalization Concept) (Sound Knowledge) - minimum experience required 1-2 years
- Experience in Data Integration and Data Warehousing, especially using SSIS
- Building / Creating / Designing / Deploying SQL Reporting Services & Cubes & Dimensions
- Technical knowledge and experience working with the industry leading BI tools: MSBI, OBIEE, Tableau, or similar BI platforms
- Technical and business process knowledge in operational systems including but not limited to Salesforce.com, Oracle, ERP, and SAP
- Intermediate-level knowledge of Microsoft PowerPoint, Publisher, Visio, and Project required
- Bachelor degree or Master required. Area of study in Computer Science or Business Admin
- Minimum of 5-7 years’ experience in business analysis, requirements development, and solutions implementation of Business Intelligence Solutions
- Understanding of the primary business functions in a Software organization, such as Channel, Sales, Marketing, IT, Operations, Professional Services, Renewals, Customer Advocacy, and Global Support. Implementation of Business Intelligence solutions for these areas
- Strong attention to detail, excellent time management and organizational skills
- Must be able to use consultative approach and persuasive communication with stakeholders
3
Business Analyst Speech Analytics \ Call Centre Analytics Resume Examples & Samples
- Perform analysis of query results and provide findings, trends, opportunities, and recommendations by
- Reviewing calls isolated through queries and providing detailed synopsis of those calls
- Performing ad-hoc analysis and deep dives by listening to calls and creating additional queries when necessary to provide further insights on emerging trends/issues or opportunities
- Performing analysis of query results/trends and compiling information
- Supporting the development of new and meaningful reports, analysis models, presentations, documentation and analytical materials that heighten the understanding of key business drivers to provide Scotia iTRADE (SiT) decision makers with accurate and relevant information
- Ensuring the timely and accurate delivery of findings and reporting
- Identifying opportunities to streamline and combine existing reporting
- Proactively conducting research and analysis to recommend creative solutions to complex call quality assurance, audit and compliance issues identified
- Partner with various internal and external contacts by
- Participating as a project resource as assigned, providing counsel and direction to project teams as a subject matter expert
- Assisting and providing backup support for the Business Analyst Speech Analytics
- Assist in developing and enhancing call queries to deliver results that support the implementation and ongoing management of Trading & Client Service’s call quality assurance program by
- Developing, testing and implementing queries by leveraging the Nexidia Speech Analytics product suite
- Developing queries that meet the call quality assurance, audit and compliance requirements
- Conducting internal and external research, utilizing SiT product and service data/metrics/patterns, business intelligence, client and industry data to support the development of queries
- Analyzing opportunities to optimize the effectiveness and efficiency of the Speech Analytics technology and provide full recommendations with supporting documentation
- 1-3 years of experience in Business Analysis Speech Analytics or/and Call Centre Analytics
- Expert knowledge of Microsoft Excel & Access
- Previous experience and/or knowledge database management, building reports and query building/programming
4
Metrics & Analytics Business Analyst Resume Examples & Samples
- 1+ year of experience in an Analytics or related role
- Bachelor's Degree in a quantitative discipline (Statistics, Economics, Finance, Business, Mathematics, Computer Science, Engineering or related fields)
- Computer savvy
- Microsoft Office/Suite proficient (Excel, etc.)
- Experience in the use of various analytical tools and techniques (SAS, SQL, statistical modeling, Alteryx) including advanced visualization or data management software (Tableau, Qlik, Cognos etc.)
- Knowledge of Procurement systems and P2P processes (e.x. ARIBA Buyer, ARIBA Spend Management, VIEWS, VISION, eICD, SAP/Lynx, Cognos & other ERP systems)
- Experience working in a shared service environment
5
Business Analyst Advanced Analytics Resume Examples & Samples
- Apply advanced data analytics techniques to perform predictive and prescriptive analytics on large data sets
- Develop analytical engines for generating models using Statistical/ Machin Learning techniques
- Develop engines that performs Natural Language processing and text mining
- He should own and ensure the delivery of committed services with the clients with quality
- Document the algorithms, charting logic used etc. on individual projects
- He/She should have 0-3 years of experience
- Should be proficient in applying advanced analytics techniques to solve business problems
- Good IT knowledge ranging from databases to programming, with proficiency in languages such as R and Python. Good understanding of SQL and Data Integration techniques
- Excellent articulation skills and good command over English
6
Advanced Risk Analytics Business Analyst Resume Examples & Samples
- Assist in the design, adoption and application of advanced quantitative modeling techniques for risk modeling of operational risk data to serve the needs of operational risk managers and other stakeholders
- Collect, review, document and communicate business needs and requirements and act as an advocate to ensure their successful implementation
- Collaborate with the OTRC Risk Intelligence Dashboard team on report design
- Assist with the selection and implementation of tools for business intelligence and data analysis/visualization
- Define business rules to enrich, transform and normalize data across multiple systems
- Prepare presentation materials to communicate and socialize the team's quantitative data analysis capabilities and results in a clear and informative manner
- Minimum: BS/BA degree, preferably in a quantitative field (Science/Technology/Engineering/Math), or equivalent experience
- Experience with business intelligence and data visualization tools
- Experienced in Microsoft suite of applications including Outlook, Excel, PowerPoint, Word
- VBA a plus
- Excellent follow-up skills and attention to detail
- Ability to work independently, multi-task and take ownership of various parts of the project
7
Business Analyst Speech Analytics Resume Examples & Samples
- Operationalize Speech Analytics
- Proven creativity, strong problem-solving and analytical skills and demonstrates the ability to work well in a demanding environment
- Extensive knowledge of MS Office (Word, Excel, PowerPoint)
- Effective communication and presentation skills with a proven ability to develop and maintain strong professional relationships with clients, colleagues and vendors
- Previous experience with Speech Analytics and an in depth knowledge of Nexidia’s ESI and Query Building tools and the Query Building process an asset
8
Cyber Analytics Business Analyst Resume Examples & Samples
- At least 5 years of experience in IT
- Experience with translating business requirements to technical requirements
- Good documentation and communication skills, both oral and written
- Good team work skills and ability to work in a distributed global team environment
- Self-motivated, proactive and with determination to achieve goals
- Flexible and able to deliver quality results in the required timeframe
- Familiar and experienced in the software development lifecycle process
9
Customer Analytics Business Analyst Resume Examples & Samples
- At least 3 to 5 years’ modelling experience
- Strong communications and coordinations skills
- Turkish: Fluent
10
Business Analyst, Advanced Analytics Resume Examples & Samples
- Defining user requirements for new data management tools and reports, through collaboration with the Management Team
- Developing databases to collect, store, analyze, report, and data, including
- Managing the process of ensuring data availability
11
Consulting Analytics, Business Analyst Resume Examples & Samples
- In this entry-level position, you will analyse clients business challenges, evaluate suitable solutions based on data analytics and data visualizations, conduct the according analyses and present your recommendations to the client’s middle or top management
- You will be integrated into a project team where you can learn a great deal about our business from experienced colleagues
- We offer you a varied and challenging role in a quickly growing company
- You will join our young, motivated team at our branch in Zurich
- A very good university degree (Master's) and some initial practical experience
- Strong understanding of both structured and unstructured data mining, visualisation and analytics. Experience with tools like R, Qlikview, Tableau, BusinessObjects or SPSS is an added benefit
- You enjoy working methodically and with a great attention to detail
- You grasp new concepts quickly and are both customer and goal-oriented
- You are happy to travel
- You communicate confidently in German and English. Any further languages would be an advantage
12
Senior Business Analyst, Analytics Resume Examples & Samples
- Bachelor’s degree or higher in Life Sciences, Public Health, Engineering, Business
- 3+ years Experience as a Business Analyst
- 3+ years Clinical research experience
- Project management skills: Develop project plan and milestones; outlines and escalates appropriate risks
- Leads and works effectively with cross-functional teams
- Knowledge of data management processes and systems for data collection, storage, and reporting
- Proficient in Microsoft Office Tools: Excel, Access, Word, PowerPoint and Visio
- Results- and solution-oriented
- Knowledge and ability to apply statistical applications
- Takes ownership and is self-motivated
- High attention to detail and accuracy
- Knowledge of Industry Standards
13
Business Analyst Lodging Analytics & Operations Resume Examples & Samples
- Establish trust and a collaborative working relationship
- Understand management needs and hypothesis
- Proactively communicate factors affecting performance to senior management
- Create information flows to support business execution
- Establish and maintain accurate and robust senior management reporting
- Assist the business decision making process by developing analytical models to size various business opportunities
- Create compelling presentations for both internal and external customers
- Clearly and concisely present strategic and tactical recommendations
- Fulfill ad-hoc requests for data and analysis
- Proactively analyze information to help navigate the business
- Be aware of micro and macro-economic trends and their impact on the business
- Illustrate key business trends through effective data interpretation and visualization
- Help drive business impact through analytical guidance and reporting
- Develop an in-depth knowledge of relevant data sources and business intelligence
- Lead by example and provide on-going mentorship and guidance to a team of business analysts
- Ensure the accuracy and relevance of the team’s deliverables
14
Senior Business Analyst for Web Analytics Resume Examples & Samples
- Work closely with partners in product management, marketing and merchandizing to understand, identify and answer important business questions
- Communicate insights to executive leadership
- Develop and maintain clear, concise reporting on KPIs with a focus on action ability
- Perform ad-hoc analysis, communicate insights and suggest improvements based on data and observed trends
- Work with other analysts across e-commerce organization to develop best practices and share insights
- Stay current on emerging web measurement trends
- BS/BA in marketing, mathematics, computer science, economics or applicable experience
- At least four years in a web analytics position
- Expertise in web analytical tools (Omniture SiteCatalyst, Discover, Report Builder) and A/B and multivariate testing (Adobe Test and Target) or other industry standard web analytics and testing tools
- Demonstrated strong proficiency at an advanced level in Microsoft Excel, SQL and PowerPoint
- Master’s degree in business is a plus
- Knowledge of e-commerce/m-commerce is a plus
- Excellent data visualization and communication skills, including the ability to clearly and effectively communicate and present findings to stakeholders at all levels
- Proven analytic skills, excellent judgment and ability to make recommendations and decisions
- Proven ability to self-check work to ensure results are error-free
- Strong problem solving, business analysis and quantitative skills
- Ability to interact with all levels of end users and technical resources
- Strong organizational skills and the ability to effectively multi-task and prioritize in a fast-paced environment
15
Senior Business Analyst, Product Analytics Resume Examples & Samples
- Build and manage relationship with stakeholders across organizations
- Analyse product performance and trends
- Conduct “deep-dive” analysis and lead cross-functional project teams
- Set up tests and perform statistical analysis to measure impacts on revenue, technical performance, and conversion rates
- Ownership of projects and initiatives, project management
- Define, measure, and track product metrics and KPIs, identify root-cause for under/over performance
- Develop models and analyses to estimate impact from various product initiatives on profitability drivers
- Evaluate revenue art risk and develop strategies and recommendations to mitigate risks
- Create dashboards to monitor product performance and visualize insights for stakeholders
- Conduct revenue opportunity analysis to help prioritize product initiatives
- Bachelor’s in Business, IT or quantitative discipline, Graduate degree preferred
- Ability to analyse large amounts of data, ideally experience with Hadoop or similar tool with demonstrated skills in understanding conversion drivers online environment
- Excellent communication skills with the ability to present complex analysis in an easily understandable way by targeting messaging to the audience
- Experience with data visualization tools (i.e. Tableau) and data analysis tools (R) – preferred
16
Business Analyst, Program Analytics Resume Examples & Samples
- Understand the various operations across TRMS
- Understand the requirements of stakeholders and map them with the data sources/data warehouse
- Design and develop highly available dashboards and metrics
- Provide wing-to-wing project lifecycle execution (project planning, execution, risk assessment and system availability)
- Execute high priority (i.e. cross functional, high impact) projects to improve operations performance
- Perform business analysis and data queries using SAS
- Execute analytical projects and understanding of analytical methods (like ANOVA, Distribution theory, regression, forecasting, Machine Learning Techniques, etc.)
- Identify new pattern of abuse and make recommendations for new controls and improved monitoring
- Develop and oversee the initiation of strategy recommendations
- Use statistical analysis to segment customer behavior and develop targeted solutions to prevent deposit and debit card fraud
- Bachelor’s Degree in any quantitative discipline such as Statistics, Mathematics, Quantitative Finance, or Operations Research
- 1-3 years of experience working in Analytics / Business Intelligence environment
- Experience in working with databases and SQL in a business environment
- Demonstrated use of analytical packages and query languages such as SAS and SQL
- Worked extensively in large scale data bases and data warehouses
- Master's Degree in a quantitative discipline such as Statistics, Mathematics, Quantitative Finance, or Operations Research
- Experience with Tableau and R
- Exposure to software development process
- Analytical mindset and ability to see the big picture and influence others
- Detail-oriented and must have an aptitude for solving unstructured problems. The role will require the ability to extract data from various sources and to design/construct/execute complex analyses to finally come up with data/reports that help solve the business problem
- Strong oral, written and presentation skills combined with the ability to lead group discussions and explaining complex solutions
- Ability to apply analytical, computer, statistical and quantitative problem solving skills is required
- Ability to work effectively in a multi-task, high volume environment
- Ability to be adaptable and flexible in responding to deadlines and workflow fluctuations
17
ICG Client Analytics Business Analyst Resume Examples & Samples
- Develop market, product, and client insights to help senior management make strategic business decisions
- Profile ICG’s clients based on industry, region, market cap, and subsidiary footprint to identify revenue, capital and targeting opportunities
- Construct performance metrics and various analytics by division, sector, region and country for business reviews
- Understand the Street’s banking competitive landscape and analyze Citi’s competitive share position, strength and weakness by sector, region and country
- Partner with business and regional management teams, Capital management teams, Finance and external vendors
- Analyze feedback from Voice of Client (VoC) surveys to improve Citi’s relationships
- High volume of ad-hoc projects
- Exceptional communication skills (face-to-face, verbal and written) are crucial; must be comfortable interacting with senior management
- Exceptional level of motivation and diligence are essential; must be a team player and able to handle pressure
- Bachelor’s degree and strong track record at Citi; two to three years of experience as an Analyst in Finance/Business programs or similar experience/background
- Knowledge of institutional securities product areas is important
- Excellent Excel/PowerPoint skills
- Knowledge of Access/ SQL/SAS or similar database management tools is desired but not necessary
18
Business Analyst Optum RX Client Analytics Resume Examples & Samples
- 2+ years of experience in analytics or reporting
- Able to read a contract and apply contents in a meaningful way
- Intermediate knowledge Excel including pivot table, v-lookup, data tables
- Familiarity with SAS
- Problem-solving skills – You will be required to apply critical thinking to new problems
- Self-starter – needs strong work ethic
- 4+ years of experience in reporting or analytics
- Extensive SAS experience
- Knowledge of VBA for Excel
- Experience with Rx Data
- Pharmacy Benefits Management / Health Insurance experience
19
Senior Business Analyst Product Analytics Resume Examples & Samples
- Analytics – Develop new reports, models and analytic solutions with innovative ways to present data in order to support the SafeGuard Rx team. Completion of ad-hoc reporting and analytics for Account teams, Finance, and Operations. This requires combining business knowledge and data acumen along with technical (SAS, SQL) skills to efficiently complete these ad-hoc requests. Query data warehouse(s) using variety of tools available. Extract data and manipulate into reports for client both internal and external. Maintain turn-around times per contractual agreements
- Consultation – Consultation with Product and account management teams to help understand complex issues and requests. Cross-Functional collaboration as needed to create alignment with stakeholders
- Collaboration – Sr. Business Analyst will need to collaborate with multiple departments across the company including Product Management, Account Management, Finance, Operations, Pharma, Research, Advanced Analytics, and internal Knowledge Solutions areas. Sr. Business Analyst will need to facilitate hand-offs between multiple areas and will be asked to provide SME support on multiple projects/initiatives
- Project management and prioritization – Sr. Business Analyst will be overseeing multiple projects and initiatives. Sr. Business Analysts will need to be able to manage multiple initiatives at the same time and negotiate timelines/priority with stakeholders
- Communication – effectively communicate goals, outcomes, direction to all stakeholders including internal employees. Create a unified voice and environment for open dialogue and collaboration
- Bachelor’s degree in relevant discipline
- 5-7 years’ experience with Bachelor’s degree
- 3-5 years’ experience with Master’s degree
- Superior analytical, strategic planning, communication and problem solving skills
- Experience with Microsoft Office software, Tableau, SAS, SQL; experience in pulling data and understanding relational databases
- Demonstrated ability to multi task, problems solve, and work in fast paced environment. Customer service focus
- Demonstrated ability to prioritize and manage work load and meet project deadlines
- Demonstrated initiative, independent thinker and worker
- Comfortable working with numerical data and information
- Ability to identify, design, recommend, and implement efficient, innovative business solutions to clients’ complex benefits challenges
- Ability to develop and execute on strategic business plans and set direction for teams
- Travel 20%
20
Senior Business Analyst POS Analytics Resume Examples & Samples
- Creation of best in class analytical and reporting tools and processes from multiple (sales, brand) perspectives with a focus on clear storytelling, action oriented output and an ongoing drive for continuous improvement
- Drive for standardization and harmonization of POS related analytical and reporting processes across WE (ex: masterdata alignment, global vs. local system gap analyses and closure) with full understanding of related business impacts
- Responsible for coordination of the business analyst community including best practice setting and training of account and brand facing BAs
- Participates in cross-functional alignment on targeting, forecasting, reporting, and analysis
- Identifies Opportunities and Risks in the business against plan and provides actionable recommendations to improve results
- Prepare weekly, monthly and quarterly reports for Sales Management, Finance and Marketing to provide detailed overview of business performance
- Convey and emphasize information that enables and influences the cross functional Senior Management decision making process aimed at driving growth, profitability and sales across the organization
- Strong understanding of Retail Math and interpreting sell through data to recommend changes that positively impacts the business
- Experience understanding and developing consumer, retail and competitor trends
- Ability to build reports, interpret the data based on current trends that can address both targeted objectives and account specific needs while maximizing sales, margin and inventory turn
- Ability to think strategically, synthesize complex data and develop creative and innovative solutions within an entrepreneurial environment
- Demonstrated analytical and financial modeling skills, comfortable with Finance and Accounting principles and strong financial statement analysis ability
- Ability to effectively present information and respond to questions from senior executives, stakeholders, cross functional business leaders, peers, clients, and customers
- High degree of customer orientation and proactive demand management
- High level of inquisitiveness; thinks beyond the obvious and does not stop at the first answer
- Fluency in English (written and spoken)
- University degree in Finance, Accounting or Business
- Minimum four years’ experience in retail analytics/planning/buying or related field
- Proven experience in financial and/or operational reporting and analysis with progressive responsibility
- MBA preferred
- Advanced Excel and PowerPoint skills required; Access skills a plus
- Solid understanding of retail math, key business drivers
- Familiarity with Microstrategy, BI (Hana) and other relevant adidas and industry analytical software a major plus
21
Digital Analytics Business Analyst Resume Examples & Samples
- Develop online reports and reporting dashboards for business stakeholders, including advertising/marketing, digital channel strategists, site optimization teams, and others across the enterprise
- Conduct testing of digital properties to ensure successful implementation of analytics measurement strategies
- Interpret business goals for development of measurement strategies to inform stakeholders of progress against key business objectives
- Complete analysis to derive data-driven insights on visitor behavior and preferences, including likely approaches for sales optimization
- Monitor digital campaign performance to identify marketing opportunities
- Perform end-user training of analytic reporting tools and assist in metric interpretation
- Pro-active passion for learning new digital marketing and analytics skills
- Exceptional analytical and creative problem solving skills - ability to generate actionable insight and recommendations from complex analytics and large datasets
- Ability to determine the appropriate application of technology/analytical tools in data analysis to ensure appropriate use and accurate results
- Bachelor’s degree, preferred in technical (CIS, MIS, DIS) or marketing related fields
- Demonstrated ability to analyze complex business questions and issues to communicate insights and learning
- Strong understanding of HTML and web protocols
- Demonstrated strong proficiency at advanced level in Microsoft Excel; understanding of relational database concepts and query/reporting tools (SAS, Business Objects, Cognos, Access, SQL, etc.)
- A solid understanding of advertising, marketing and strategic brand management in the digital environment
22
Business Project Analytics Business Analyst Team Manager Resume Examples & Samples
- Bachelor's degree, or equivalent work experience
- Eight to ten years of operations experience in the financial services industry
- Four or more years of supervisory/management experience
- Considerable knowledge of banking operation functions, systems, policies and procedures for the assigned business area
- Proven experience managing understanding and practical application of bank compliance laws, Banking Regulations and Bank Secrecy Act/Anti-Money Laundering Rules
- Excellent organizational and managerial skills
- Proven knowledge of project methodology and testing methodologies
- Proven knowledge of business analyst experience: writing business charters, requirements, test execution, business readiness
- Experience with Clarity or some type of Resource Management tool; business analyst & testing estimates
- Ability to manage multiple tasks/projects and deadlines simultaneous
23
VP-aml New Product Analytics Business Analyst Resume Examples & Samples
- Lead and/or support global Analytical Report initiatives and projects to develop and strengthen Citi's AML program
- Provide regional and global guidance and oversight ensuring the consistent application of the bank's AML analytical report standards
- Support the implementation of new products and services in providing AML expertise and directions, specifically around the new Product Analytics process/program to provide oversight and guidance related to the development and review of these reports, developing and ensuring a globally sustainable process including governance, reporting and roles/responsibilities
- Perform on-going assessment of Monitoring Ecosystem, working with the Business, Operations, and AML to update as necessary
- Prepare reports, presentations and summaries both of current state and recommendations for resolution of concerns, providing evidence of issue tracking, follow-up and remediation (if necessary)
- Provide AML Analytical Reports/New Products and NPMP analysis expertise to ensure global consistency and adherence to the standards
- Stay current on global AML industry trends, directions and best practices
- Knowledge/Experience
- Minimum Bachelor’s degree or experience equivalent required
- Minimum 5 years of relevant hands-on experience (Operational analysis, Business Analysis, requirements gathering, etc.)
- Min 5 years AML knowledge
- Ideally, the candidate for this position would demonstrate proficiency in one or more banking lines of business
- Demonstrate creative and innovative experience and the ability to think outside the box
- Proven track record demonstrating a strong understanding of business analysis, workflow, communications, organizational expertise, presentation development, and positive experience with interaction with both internal audit and regulators
- Financial / banking background ideal
- Team player; ability to work with global teams
24
Business Analyst for Data Analytics Position Resume Examples & Samples
- Proficient in SQL
- Understanding of business intelligence and analytics
- Knowledge of Python and/or R is a plus, but not a requirement
25
Senior Business Analyst, Analytics Resume Examples & Samples
- Locate, extract, manipulate, and organize data from operational source systems in support of analytic tool development (SQL, Microsoft SSIS, Alteryx)
- Partner with varying levels of operations leadership to understand challenges, goals, and pain points, designing analytic solutions to address them
- Develop data visualizations that present information to operations and resource management personnel that is both relevant and actionable (Tableau, myInvenio, HTML, JavaScript, ColdFusion, Java)
- Enhance/troubleshoot existing reports, tools, and data feeds to support evolving business needs
- Mentor less experience analysts and work collaboratively with colleagues to maximize value delivered through team activity
- BA/BS degree, MS/MA preferred
- 5-8 years of relevant experience or Master’s degree with 3-5 years of relevant experience
- Advanced analytical and strategic thinking skills
- Experience with 2 (two) or more of the following: Database Modeling, Microsoft SSIS, Tableau, JavaScript, jQuery, Visual Basic
- Strong organizational, customer service solution design, troubleshooting skills
- Strong communication/presentation/meeting facilitation skills
- Analytical and detail-oriented in all work activities
- Customer-focused in all work activities
- Ability to mentor internal customers in use of analytical tools
- Ability to extrapolate data into information to drive process improvements
- Excels working cross functionally, at all levels of the organization
- Ability to handle/balance multiple projects or tasks at a time
- Ability to solve complex problems
- Ability to quickly learn how to use new software applications
- Knowledge of the PBM industry and contact center operations preferred but not required
- LI-DH1
26
Business Analyst Credit Risk Analytics & Insights Analyst Resume Examples & Samples
- Provide analytical support on research projects to enhance data usage and provide insights to answer business questions, and dig deeper into the data to aid on decision making
- Manipulate large data sets and create reports and dashboards in different visualization software like Excel or Tableau
- Participating in other analytical work such as benchmarking studies, aggregation of business-line credit reports, and cross-product reports
- Presenting results of analytical projects in team meetings
- Ongoing oversight of relationship data that includes validating and auditing the accuracy of data values
- Bachelor’s degree in a quantitative field (Math, Stats, Finance, Engineering, Economics, Operational Research, Computer Sciences)
- Experience in quantitative analysis, and an understanding of managing, manipulating, and presenting data
- 2+ years SAS and/or SQL programming, proficiency in Excel, Word, and PowerPoint
- Proficient verbal/written communication in English
- Ability to think creatively and innovate
- Ability to collaborate with teams in different functions
- Strong organizational skills, with the ability to handle multiple tasks simultaneously and, periodically, to work under tight deadlines
- Experience in the Financial Services industry
27
Senior Business Analyst Campaign Measurement & Analytics Analyst Resume Examples & Samples
- Design and/or execution of campaign measurement plans relevant to the learning agenda of each campaign, drawing on knowledge of traditional and digital marketing channels, statistics, and the available data sources
- Tracking campaign sales, analyzing the quality of the new customer relationships, and interpreting the results
- Developing specific customized reports, dashboards, and ad hoc analyses using SQL or SAS
- Measuring the profitability of marketing campaigns and working with financial analysts to tie the results to forecasts in the business case
- Provide Analytical Insights by supporting new and ongoing analytical projects. Perform analysis using fact-based decision making, utilizing the data available
- Ensure integrity of analyses through rigorous attention to detail and validation of data, including adherence to all regulatory, privacy, compliance, and security procedures
- Meet with business partners and stakeholders to gather requirements, provide updates
- Communicate your findings to a diverse audience in order to share learnings and improve
- 2+ years of experience with SQL and SAS
- Degree (preferably in Statistics, Economics, Operations Research) / B. Tech. / B. E. from a reputable institute, with 3-5 years of relevant experience in analytics
- 2 years in direct response marketing analytics, such as direct mail, email
- Knowledge of financial concepts (NPV, IRR, etc.) and basic statistical concepts
- Advanced Microsoft Excel, Word, and Power Point skills
- Strong analytical skills with high attention to detail and accuracy
- Ability to identify and solve issues effectively on time
- Collaboration expertise, building strong partnerships with stakeholders, including campaign managers, product managers, modelers, and analysts
- Teradata experience
- Experience using VBA to automate a process
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Business Analyst, Analytics Resume Examples & Samples
- Serves as a primary liaison between business units, Analytics COE and development units
- Must demonstrate critical thinking, strong analytic reasoning, and creative problem solving
- Works directly with business units to gather requirements, process definitions, documentation and training. Facilitates user requirement gathering meetings
- Works closely with Product Owners, Solution Architects, SME, Business Owners and end users
- Feature decomposition into stories with acceptance criteria, business rules and other details
- Documents requirements in the form of User Stories, Work flows, Use Cases, Process Flow Diagrams, UI Mockup. Identifies and defines user roles and personas in connection with the creation of user stories
- Identifies & defines all integration points, dependencies, nonfunctional requirements and works closely with Architects, System Analysts and product owners to manage the dependencies
- Works with testers to validate test cases and test scenarios Manages multiple priorities simultaneously, working toward successful and on-time completion
- Compiles detailed reports using data reporting tools and making recommendation based on their findings
- Actively participates in or may lead meeting discussions. Will prepare reports and white papers and present work internally at team or department meetings
- Participates in the creation of a Release Plan with prioritized list of user stories
- Works closely with end users/key stakeholders to demo features, capture feedback, issues, Service Level Agreement to measure success of implementations
- Participates in Agile Scrum ceremonies
- Creates and maintains all user guides and training material, in conjunction with other Business Analysts, across the Analytics COE
- Plays a key role in onboarding new team members by providing training on key processes/tools
29
Business Analyst for Data Analytics Team Resume Examples & Samples
- More than 7 years of experience working with customers to define, document, and track system requirements
- More than 4 years of experience as Business Analyst
- More than 4 years of experience working in Data Analytics
- Excellent problem solving and interpersonal communication skills
- In-depth understanding of the Software Development Life Cycle (SDLC) and Agile methodology
- Familiarity with enterprise databases (Oracle/SQL Server)
- A current security clearance level Secret or higher
- Experience with Data Analytics in AWS
- Experience with large wide area networks or telecommunication service provider environments
- Experience with Remedy (BMC Software), JIRA and Microsoft SharePoint
- Experience with VitalSuite, Splunk and MicroStrategy
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Senior Business Analyst, Analytics Resume Examples & Samples
- Report, analyse and present EMEA Points of Sale performance from a Product, Marketing, Site, and Customer perspective
- Deliver impactful analysis based on robust economic, financial, and statistical analysis
- Assist managers and teams throughout the company to understand the power and value of an analytical approach to decision-making, and provide them with the insights that contribute to the strategic goals of the organisation
- Function independently with a minimum of supervision, taking full ownership of key analytical projects
- Proactively engage with customers to assess existing and upcoming business needs and maintain regular communication to update customers on progress made on projects
31
Change Control & Analytics Business Analyst Resume Examples & Samples
- A minimum of 8 years of relevant business analysis work experience with demonstrated expertise in GxP IT solutions in the pharmaceutical Industry, product quality, compliance, regulatory, and manufacturing product information management
- 4 years of pharma experience with manufacturing process change control, quality, regulatory, or product lifecycle management or product information management is required
- Sound understanding of manufacturing quality management systems
- Documented experience identifying analytics needs to drive business outcomes
- Documented experience delivering analytics and information solutions utilizing enterprise solutions
- Experience with business process definition, key performance indicator definition, and business capability definition
- An ability to engage with vendors to evaluate third party solutions
- An ability to drive and influence business process transformation and improvements
- Excellent communication, interpersonal, collaboration, facilitation and negotiation skills
- Demonstrated ability to work in an ambiguous and matrix environment
32
Business Analyst, Product Analytics Resume Examples & Samples
- Be the subject matter expert in all of ServiceNow’s product analytics & related business processes, especially as they relate to Business Intelligence & Reporting
- Gather business requirements from stakeholders on various analytics initiatives
- Analyze requirements, determine optimal solutions and determine gap from current state, dependencies and risks
- Develop dashboard and report mockups in ServiceNow Performance Analytics/Reporting & Tableau to key stakeholders as part of requirements analysis
- Develop business requirements documentation, process workflow diagrams, functional specifications, user acceptance test scripts and other supporting documentation for BI initiatives
- Ownership of the Product Analytics roadmap and Sustaining Engineering tracks prioritization with global Dev teams
- Work with developers on determining level of effort and ensuring new functionality meets business objectives when delivered
- Work with Product BU teams to conduct training sessions for business users on analytics & reporting capabilities
- Communicate status regularly with stakeholders and executive sponsors
- 5-7 years of prior experience in a business analyst or BI analyst role
- Excellent knowledge of all areas related to Product Analytics – Sales Performance, Marketing, Adoption, Support, Customer Health, Partner Health, Enablement etc
- Solid understanding of business process management best practices & business intelligence concepts
- Ability to dive into technical details and design analytics solutions to meet business need
- Strong understanding of data flow and system integrations
- Prior documented experience with cloud application technologies like ServiceNow
- Experience with reporting tools and Business Intelligence platforms like Tableau, SAP BI & HANA
- Advanced skills using Microsoft Project, Excel, Word, PowerPoint, Visio or similar products
- Prior experience handling multiple projects in a fast-paced environment
- Exceptional verbal, written communication and presentation skills
33
Business Analyst for a Financial Analytics System Development Resume Examples & Samples
- Organize effective collaboration between business owners and the project team
- Analyze existing business processes and determine business and operational objectives
- Analyze, document and manage requirements through the full project lifecycle
- Write user stories and user acceptance specifications
- Design wireframes/mock-ups of functional requirements
34
Business Analyst, Analytics Administration Resume Examples & Samples
- Take a vaguely-defined business challenge, clarify objectives, develop a plan to query for necessary data, recognize patterns/opportunities in the data and present it
- Foster productive teamwork, establishing open and trusting relationships, creating a climate of learning
- Provide structure and direction to build successful categories in support of the LOB’s call centers work goals
- Resolve conflicts through mediation & understanding of others’ perspectives
- Quickly assesses complex situations to identify what is critical
- Seek out, and listen to peers to establish their concerns and identify innovative solutions
- Demonstrate the ability to understand the VOC (voice of the customer) and recognize recurring themes in calls
- Maintain composure and positive attitude during stressful situations
- Bachelor’s degree in Math, Economics, Business or equivalent experience
- Working knowledge of Banking systems pr (MSP, VLS, Closer, Quest, CA Etc)
- Working knowledge of contact center and contact center technologies (Avaya, Genesys, NICE, Clickfox) preferred
35
Business Analyst, Expense Analytics Resume Examples & Samples
- Responsible for executing strategic objectives for travel and expense program
- Develop enhanced reporting of travel related expenditures for all business units
- Analyze data for accuracy and completeness
- Insuring the accuracy of data collected for internal applications, and output to internal departments, company management, and outside vendors
- Audit of data elements for consistency
- Performing queries
- Preparing HTML and XML documents for data processing
- Importing and exporting data in a variety of file formats using various database applications
- Reading log files to identify data inconsistencies
- Analyzing problems occurring in software applications and suggesting corrective action
36
Business Analyst Voice Analytics Resume Examples & Samples
- Tuning/ discovery of existing/ new taxonomy within voice – includes Call Listening into Customer Service Operations
- Quickly assesses the big picture in complex situations and identify what is critical
- Build solid business cases that justify business decision making. The candidates are expected to quantify the impact of analysis/ recommendations
- The candidate should have 3-5 years of relevant experience in Analytics
- Bachelor's or advanced degree in Business, Mathematics, Computer Science or related field and trainings in advanced data analysis
- Experience working with the US Retail/ Credit Card/ Mortgage market is a plus. Operations/ Customer Service experience is a plus
- Strong English including knowledge of Phonetics. Knowledge of Spanish is desired and good to have
37
Business Analyst, Nice Analytics Resume Examples & Samples
- Communicate data findings through engaging stories that are easy to understand
- Communicate clearly with peers, supervisors, and managers on recommendations, improvements and initiatives
- Support internal and external processes and workflows, suggest improvements based on data analysis and provide insights into the enterprise operations
- Able to create models to perform ‘What If’ Scenario
- Must have experience utilizing statistical tools to analyze the data. (i.e. SAS, MiniTab)
- Experience querying data (i.e. Oracle/Teradata/SQL Servers)
- Domain understanding of Cards product offering and specifically Commercial Cards is a preferred
- Strong problem solving and decision making skills
- Relational Database management knowledge
38
Business Analyst, Analytics Administration Resume Examples & Samples
- Demonstrates technical expertise to interpret reports, analyze data, and recommend solutions
- Can build solid business cases that justify business decision making
- Able to execute project management techniques
- Understands financial reviews and can correlate profit/loss impact to process improvements
- Seeks out and listens to peers to establish their concerns and identify innovative solutions
- 3+ years managing employees preferred
- Working knowledge of Banking systems preferred (MSP, VLS, Closer, Quest, CA Etc)
39
Senior Business Analyst, Taap Analytics Resume Examples & Samples
- Report, analyse and present on TAAP performance and initiatives
- Deliver impact analysis based on robust economic, financial, and statistical analysis
- Develop analytical models to estimate the impact of different scenarios, assisting in the business decision making process
- Interact directly with multiple departments across the organisation, identify key analyses that deliver valuable business insight and areas of opportunity
- Actively engage with customers to assess existing and upcoming business needs and maintain regular communication to update customers on progress made on projects
40
Senior Business Analyst, Collection Analytics Resume Examples & Samples
- Create, review and maintain/distribute of necessary reporting required to achieve key performance indicators, service level agreement and operational business controls
- Provide analysis of business data using spreadsheet and database tools and advanced analytics and modelling packages
- Work closely with team members and business partners to clearly understand business and/or data requirements in order to provide intuitive files/reporting in user friendly format
- Develop and maintain complex databases and reporting to support Department needs. This will include current reporting and future developments
- Mentoring and development of team members
- SAS/SQL experience required
41
IT Analytics Business Analyst Resume Examples & Samples
- Understand and document the full lifecycle of trade cost analysis (TCA) from a client profitability perspective
- Support the business analysis of client profitability
- Closely support the business to help bring on new business based on full service Cost+ pricing
- Manage the day to day workload of the clearing and settlement build out and to keep the business informed of progress
- Strong communication required across business unites - both verbal & written
- Strong engagement with other areas with the organisation – technology, operations, finance and chief operating officers
- Be pro-active and escalate risks & issues to their line manager on the setup or onboarding of a client connection
- Strong problem solving ability to create solutions to bespoke client requirements
- Strong attention to detail, as the role involves making production changes to the FIX
- Infrastructure when onboarding new clients
42
Business Analyst, Branch Analytics Resume Examples & Samples
- Respond to and resolve data mining performance issues. Monitor data mining system performance and implement efficiency improvements
- The candidate should have 8+ years of relevant experience in Operations Research and Analytics
- Bachelor’s degree or equivalent in Statistics, modeling or data Analytics
- Proficiency in critical thinking and problem solving
- Hands-on experience on statistical and modeling tools such as SAS, R, Python and SQL
- Ability to guide and conduct research and drive valuable insights from data
- Strong familiarity and experience with statistics, modeling, segmentation, optimization, forecasting, demand mitigation is a must
- Experience of visualization tools like Tableau is good to have
43
Business Analyst, CTO Analytics Resume Examples & Samples
- Manage a large scale SAS environment including monitoring, troubleshooting and performance tuning
- Acts as lead liaison with SAS administrator to resolve outstanding issues with the SAS environment
- Uses SAS Management Console to manage connections to data sources, define libraries and create metadata objects
- Program and support SAS Code and SAS ETL
- Collaborate with others in the organization to develop new ideas and brainstorm potential solutions
- Actively contribute to the continuous learning mindset of the organization by bringing in new ideas and perspectives that stretch the thinking of the group
- Minimum Bachelor degree in Computer Science or related field such as information science, data science, or statistics with 7 years of experience
- Some practical experience, internships or co-ops in an analytics or modeling discipline
- Strong knowledge of statistics, computer science and programming
- Exceptional SAS development skills
- Experience with SAS Intelligence Platform (DI Studio, Management Console, Model Manager, Stored Processes, Scheduling etc.)
- Experience monitoring and troubleshooting SAS services
- Experience working in multi-server, database, and high availability environments
- Experience with complex programming and data analytics such as automated data quality checks, data manipulation and statistical analysis
- Familiarity with modeling and systems implementation testing, systems integrations, building system models by combining model components, and testing the integrity of modeling systems
- Outstanding critical thinking and problem solving skills
- Has an “engineering mindset”
- Able to translate ambiguous business problems into a conceptual mathematical architecture
- Passionate about continuous learning and professional development
- Deeply curious; creative and imaginative
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Business Analyst Nice Analytics Resume Examples & Samples
- Identify new opportunities to bring new process improvements
- Routinely make decisions for best course of action and to drive process solutions
- Build solid business cases that justify business decision making. The candidates are expected to understand the financial statements and quantify the impact of analysis/ recommendations
- Demonstrate technical expertise to interpret reports, analyze data, and recommend solutions
- Able to create models to perform ‘What If’ Scenarios
- Demonstrates the ability to understand the VOC (voice of the customer) and translate that into process improvements
- Bachelors degree in Math, Economics, Business or equivalent experience
- 3+ Financial Services Call/Contact Center industry and solutions experience is preferred
45
Business Analyst Insights & Analytics Resume Examples & Samples
- Relish the opportunity to pick up new activities that fall broadly in the purpose of the role
- Fix things that need fixing
- Identify problems and find solutions
- Minimum 3 years experience in a highly analytical role
- Working knowledge of statistics
- Experience with geo spatial software
- Familiarity with statistical programming languages (R / Python)
- Advanced MS Excel skills required
- Ability to clearly communicate and present statistical analysis along with data visualization
- Familiarity with Hadoop (HIVE) preferred
- Retail industry experience preferred
46
Business Analyst Analytics Resume Examples & Samples
- Works on moderately to complex tasks in support of one or more projects as a project team member, or independently on small projects
- Increased skill in multiple technical environments and possesses knowledge of a specific business area
- May participate in project planning processes
- May identify project tasks and assists with project task effort estimations
- Works with business analytics team members to develop business requirements
- Leverages understanding of business processes and builds up specific business data domain expertise
- Brings expertise in data visualization techniques in developing business analytics and semantic data access requirements
- Helps translate business analytics needs into data visualization requirements, typically via iterative/agile prototyping
- Leverages data visualization requirements to ensure semantic data access layer(s) meet business requirements
- Works with data engineers to optimally design and implement semantic data consumption within data visualization environments
- Leverages enterprise standard tools and platforms to visualize insights, typically working with a small team
- Transfers knowledge around using data visualizations to business stakeholders
- Assists in business stakeholder adoption of insights-driven decision making and/or business process innovation
- Provides input to data visualization standards and ensures adherence
- May define test plans and system documentation to monitor testing for the implementation of business analytics enhancements, modifications and new releases
- Conducts testing to ensure business analytics solutions meet user specifications
- Provides technical coaching and mentoring to less-experienced team members
- May participate in the evaluation of visualization tools and perform research on best practices
- May participate in POC projects and develop business analytics solutions recommendations
- Conceptualize, design and develop data visualization solutions that synthesize data concepts into clear communications for key business stakeholders
- Drive adoption of data and insights-driven business decision making processes and analytics-enabled business process innovation
- Collaborate with data engineers and analytics and subject matter experts to identify useful and strategically relevant insights
- Demonstrate a strong sense of visual design and interest in creative visualization work
- Assist in developing best practices for data presentation and sharing across the organization
- Demonstrate an ability to know and understand the audience and the information the audience needs
- Demonstrate an ability to reduce data to the bare minimum of what is needed to optimally communicate a message
- Demonstrate a drive to learn new tools and new ways of visualizing/displaying data and insights
- Work closely with business users, vendors and delivery teams to understand the business requirements that drive the analysis and design of business analytics and reporting solutions
- Show strong team building and creative thinking skills, and a desire to “make a difference”
- 3-7 years of experience in developing business analytics solutions, focusing on requirements gathering and effective visualization of insights
- 3-7 Years of experience with data visualization/BI tools, such as Qlik or Tableau, SQL and semantic data access mechanisms
- Experience in analytics-enabled business process innovation
- Knowledge of applying visualization techniques and User Experience design
- Excellent written/oral communication and presentation/interpersonal skills
47
Business Analyst Analytics Resume Examples & Samples
- Works on complex, major or highly visible tasks and projects as a project team member, sometimes as a project lead
- Works on projects that may span a broad range of technologies
- Expertise in multiple technical environments and possesses business knowledge that spans one or more business areas
- Participates in project planning processes
- Identifies project tasks and leads or assists with project timeline estimations
- Works with other team members and business stakeholders to drive development of business analytics requirements
- Leverages knowledge of business processes and data domain
- Brings deep expertise in data visualization tools and techniques in translating business analytics needs into data visualization and semantic data access requirements
- Works with data engineers to facilitate technical design of complex data sourcing, transformation and aggregation logic, ensuring business analytics requirements are met
- Leverages enterprise standard tools and platforms to visualize analytics insights, typically working with and/or leading a small team
- Ensures functional and non-functional visualization requirements are met
- Performs knowledge transfer around using data visualizations to business stakeholders
- Helps drive business stakeholder adoption of insights-driven decision making and/or business process innovation
- Drives development of and adherence to data visualization standards
- May provide technical direction and oversee testing of business analytics solutions
- May provide technical leadership for the definition and development of test plans and system documentation
- Leads testing to ensure business analytics solutions meet user specifications
- Provides technical leadership, coaching and mentoring to team members
- Provides technical guidance or system process expertise
- Develops reports and presentations for senior management, as needed
- Evaluates new visualization tools and performs research on best practices
- Participates in POC projects and provides business analytics solutions recommendations
- 5-10 years of experience in developing business analytics solutions, focusing on requirements gathering and effective visualization of insights
- 5-10 Years of experience with data visualization/BI tools, such as Qlik or Tableau, SQL and semantic data access mechanisms
- Experience in driving analytics-enabled business process innovation
- Has a broad level of understanding surrounding business information systems
- Experience in leading small project teams and streams
- Demonstrated ability to analyze and interpret complex problems or processes that span multiple business areas, identify and understand requirements, and develop alternate solutions
- Experience designing, developing and testing business
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Data Insights Business Analyst Data & Analytics Resume Examples & Samples
- Excellent verbal and written communication skills, with an ability to distill and articulate complicated information suitable for varied audiences
- Advanced knowledge of Excel and PowerPoint
- Ability to leverage tools such as Tableau to create charts, graphics, and other visuals
- Exceptional critical thinking and problem-solving skills
- Strong influencing skills to engage cross-functionally and advance projects
- Detail-oriented and organized
- Experience using project management tools and methodologies
- Experience with Data Warehouse / Business Intelligence Tools
- Open and straightforward
- Active listener
- Demonstrate respect and inter-personal skills
- Understanding of statistical methods and predictive analytics preferred
- Bachelor’s 4-yr BS/BA degree (preferably in marketing, information design, graphic design, communications, business analytics or related areas)
- 5+ years of experience transforming raw data sets into compelling and meaningful visual illustrations
- 5+ years of project management experience
- Proficient in Microsoft Office, project management tools, Tableau
- Able to travel <10%
49
Business Analyst Voice Analytics Resume Examples & Samples
- Landing data for Analytical requests in the appropriate environment (SQL Server/ SAS/ Green Plum/ Flat Files etc.)
- Maintaining appropriate Controls on the data landing environments
- Design monitoring methods to track usage
- Maintaining/ Periodically refreshing key data elements in the Data Landing Environment
- Perform DBA activities on the landing environments
- Create & maintain effective documentation
- Adhere to processes followed with in the Organization
- Track time & progress in JIRA & Clarity in a timely manner
- Actively participate in the events conducted
- 2 to 5 years of experience with SQL Server, SSIS, SSAS
- Experience working across different tool stack (MS SQL, Oracle, Teradata, SAS, R, Green Plum etc.)
- Strong understanding of the functioning of a Call Center
- Familiarity with the Industry standard tools like IVR, Avaya, NICE, Genesis etc
- Natural curiosity
50
Business Analyst, Retail Analytics Resume Examples & Samples
- Collecting and analyzing the project’s business requirements and transferring the same knowledge to analytics development team
- Preparing accurate and detailed requirement specifications documents, user interface guides, and functional specification documents
- Communicating effectively with external clients and internal teams to deliver product’s functional requirements like dashboard data, report, model
- Coordinating with the groups of business unit who test, validate, evaluate new applications and functions, and determine issues in services and software
- Managing any change requests related to the working project plans daily to meet the agreed deadlines
- Supporting deployment and end user training
- Building, updating and maintaining site and access for team’s collaboration site (Sharepoint)
- Providing ad hoc analytical support and perform special projects as needed
- Education: BS degree in Computer Science, Engineering, Math or Science required; Preferred: Business Analyst Certification
- Experience: Preferred: BS and 4+ years with a BS of applicable experience as a Business Analyst and/or in a Business Function; or 3+ years with an MS; or equivalent work experience
- Strong understanding of retail and apparel best practices and trends
- Strong communication skills including technical writing skills
- Strong collaboration skills. Works well in a team environment and cross-functionally
- Demonstrates a sense of calmness under periods of uncertainty or change while dealing with stress in a manner that sets the necessary tone for the team and function
- High character and integrity, is consistent and acts in line with a clear and visible set of values and beliefs
- Global outlook with sensitivity and awareness of social and cultural differences
- Ability to drive results, influence people, and train others when appropriate
- Must be a self-starter, quantitative-minded, and possess a proactive, innovative nature
- Proficient in both traditional Waterfall SDLC and Agile / Lean methodologies, Microsoft Project, Office and Visio
- Must have advanced skills in MS Office, especially Excel, Word and PowerPoint and familiarity with CRM systems (i.e. SAP) and reporting tools
51
Business Analyst, Analytics Resume Examples & Samples
- Analyzes client interface requirements provided by ISDs, CSMs and CSDs (Requesters), defines gaps and outstanding questions related to the client’s specific file layout
- Leads client requirement verification/validation meetings, as needed. Works closely with Requesters and other Stakeholders to facilitate those meetings
- Analyzes the current state of the client’s interface and defines changes required to implement client requirements utilizing ICM Workbench and appropriate database tools
- Creates initial design for new parser implementations and ongoing modifications
- Works with Requesters to define test plans, providing guidance where needed
- Develops use cases and test files when client involvement in the testing phase is either inappropriate or not possible
- Works closely with the Data Integration Specialist to validate design and system integration points
- Maintains status of all open projects and works closely with the Data Transformation team to define timeline and manage Stakeholder expectations
- Assists with project work related to client interfaces, data acquisition and other interface points with the client
- Manages projects to ensure delivery expectations are met and proper approvals are obtained for release
- Works with testing team to validate test cases and test Scenarios, when applicable. (Especially System testing, Functional testing)
- Contributes / Conducts onboarding training, as needed
- Analyzes data interface standards (Data Acquisition Guide and Enterprise File Layouts) and works with Enterprise Practice areas to ensure published standards fully represent Minimal Viable Data Sets, to include data definitions, field descriptions, usage, and consistency with the Enterprise Data Model
- Creates and maintains appropriate documentation and publishes to Cotiviti intranet for Data Transformation legacy work
- Enters Epics, Features and User Stories in Agile Central and participates in Agile ceremonies where appropriate
- Delivers personal assignments dependably, reliably, and on-time through organized personal work processes
- Produces work that reflects a focus on quality in consideration of the client’s (internal and external) needs and qualitative self-review process
- Actively promotes and participates in process improvement and adoption of new technologies
- Mentor Cotiviti employees in regards to data insights and best practices
- Bachelors Degree (or higher) preferred
- 1-2 Yrs of Experience working with client data, test file generation and test results review
