Business Solutions Consultant Resume Samples

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L Larkin

Lourdes

Larkin

242 Strosin Ridge

Philadelphia

+1 (555) 650 5047

242 Strosin Ridge

Philadelphia

Phone

p +1 (555) 650 5047

Experience Experience

Boston, MA

Business Solutions Consultant

Boston, MA

Hoeger, Collier and Koelpin

Boston, MA

Business Solutions Consultant

Training users in a classroom or one-on-one setting
Reporting status of work to both customer and fellow team members
Lead the delivery of consulting assignments and management reviews
Ensures all objectives and targets are met, including long-term and time-based objectives for the Corporation
Support technology account management activities including management of risks, issues and platform quality reviews
Provide field feedback related to the SDL products and solutions to R&D, Product Management and Marketing
Participate in knowledge-sharing within the pre-sales team to work collaboratively on solutions

Chicago, IL

IT Business Solutions Consultant

Chicago, IL

Okuneva, Pollich and Brakus

Chicago, IL

IT Business Solutions Consultant

Manage the internal or third party IT service providers (such as ITS or ISPs) as delegated by the ITG organisation
Provide effective steering and governance concerning the setup and delivery of IT services
Manage the execution of the Group IT budget categories as delegated by the ITG organisation
Manage the implementation of IT business systems and IT infrastructure projects in line with the IT strategy of the company
Oversee a broad range of planning, scheduling, risk assessement and mitigation activities
Support the ITG team in the implementation of the company's internal IT strategy
Interfacing with peers to ensure our team is exceeding customer goals

present

New York, NY

Assistant VP-business Solutions Consultant

New York, NY

Klocko and Sons

present

New York, NY

Assistant VP-business Solutions Consultant

present

Prospecting and developing leads using a variety of sources, including cold calling and online
Owning the lead process, from mining new business opportunities to qualifying and setting appointments
Demonstrating eCommerce platform features and developing new demo scenarios and supporting materials and sales training
Contribute product and service expertise during the business development effort including but not limited to involvement in sales calls and presentation
Provide continual feedback to marketing and senior management regarding market conditions and new market/new dealer partner opportunities
Activity participate and manage team participation on all Kyocera training programs as well as third party training programs, as directed
Troubleshooting problems and formulating resolutions

Education Education

Bachelor’s Degree in Related Field

University of California, San Diego

Bachelor’s Degree in Related Field

Skills Skills

Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
Knowledgeable with front and back end .NET technologies (C#) , XML and XSLT
Good knowledge of retail financial products and services, rates, terms, fees and regulations
Good knowledge of systems and procedures
Excellent technical writing skills and ability to peer review technical documents for grammar, content and style of writing
Knowledgeable with front-end technologies (JSP, ASPX, JASON, REST)
Able to speak and write English fluently
Proficient personal computer, keyboard and 10-key skills
Proven commitment to high quality customer service
Strong time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service

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Assistant VP-business Solutions Consultant Resume Examples & Samples

The purpose of the Global Change Delivery Business Consultant is to manage and execute business efforts across a portfolio of smaller consulting projects or play a key role in one of the global priority programs, particularly in the mobilization, definition phase. Business Consultants will work at the project level and will be accountable for delivering discreet deliverables. Whilst Business Consultants will work as part of a bigger team, they may be required to manage a small team of Business Analysts to support them in their own delivery. Typically, a Business Consultant will work across all engagement types i.e. they will not necessarily be domain / type of change aligned, but may choose to align them to a particular area as they gain more expertise and experience. On occasion, a Business Consultant may be expected to be mobile to support certain activities that involve working directly with business / process owners in other locations i.e. for data gathering / fact finding, requirements gathering, solution design, implementing ‘quick wins’ and mobilizing new engagements. Success in this role will require the Business Consultant to be flexible and able to adapt to the needs of the business, analyze and interpret data efficiently and work at pace, being value outcome focused
Support global communications and cross cultural working
They will operate at a mid-management level with business and Global Change Delivery stakeholders, acting as a key point of contact for re-engineering in some cases for a particular global business or priority market. This requires the Business Consultant to operate in the following way
Be able to articulate to stakeholders the targeted benefits for a change intervention
Have basic knowledge of IT hardware, software, operations and networks
The Business Consultant must have at least one to two years of experience working on consulting/ change initiatives in HSBC or other large complex organizations. Financial services organization experience highly preferred
Experience of validating and prioritizing business requirements
Proficiency in Change Management methodology

Business Solutions Consultant Resume Examples & Samples

Bachelor degree in a Business, Information Systems, Computer Science discipline or equivalent technical work experience required - related graduate degree preferred
Seasoned IT or Business professional with a minimum of 5 years business analysis, technical experience, customer management, and/or technology implementations
Demonstrated understanding of Pearson VUE and/or related technology, operations and services
Ability to provide creative solution to resolve business problems via customer requirements based on technology, process gaps and cultural expectations
Ability to decipher, design and articulate data flows, data interchange methods, network topologies, technology stack and services
Proficient in the application of methods and techniques for reporting progress and financial compliance against an agreed plan
Must be familiar with methods and techniques associated with planning and monitoring progress of projects (i.e., product/work breakdown structures, critical path analysis, earned value, resource analysis, conflict resolution
Strong commercial sense coupled with common sense as well as a balanced and pragmatic approach

Business Solutions Consultant Resume Examples & Samples

R&D activities and technology strategy to support BFS business strategies
Support the initiation phase of the project
Liaise with delivery teams to develop high level estimates, project timing and dependencies
Develop industry & market insights and position papers
Proactive participation in IT industry forums
Design and facilitate the implementation of appropriate governance structures to successfully deliver strategic plans and operating functions
Support technology account management activities including management of risks, issues and platform quality reviews
Technology lead for business case development and new product approval
Lead the delivery of consulting assignments and management reviews
Governance and oversight of delivery to ensure support for strategic priorities

Business Solutions Consultant Resume Examples & Samples

Driving out and documenting businesses’ functional requirements
Configuring software to accommodate businesses’ requirements
Training users in a classroom or one-on-one setting
Interfacing with peers to ensure our team is exceeding customer goals
Troubleshooting problems and formulating resolutions
Reporting status of work to both customer and fellow team members

Business Solutions Consultant Resume Examples & Samples

Bachelor’s degree in a relevant field or an equivalent combination of education and related work experience
10 years of progressive work experience in business analysis
2+ years of people management, working in a matrix environment and with senior leadership teams
Demonstrated expertise in the field of Business Analysis including documenting requirements, evaluating solution alternatives and ensuring the solution complies with the corporate vision and strategy; and planning comprehensive test strategy
Demonstrated leadership skills, recognized as a leader in business processes and acts as a major leadership influence on business decisions towards strategic enterprise initiatives, driving common approaches and utilizing information assets and processes across the enterprise
Demonstrated advanced analytical and abstract skills in developing efficient and effective solutions to diverse and multifaceted business issues
Demonstrated superior verbal and written communication skills for the purpose of explaining business capabilities and process requirements to clients, vendors, senior management and staff
Demonstrated Business Analyst capability development skills, creating strategies for developing individuals in the role including developing training and coaching programs and monitoring the progress of the programs

Business Solutions Consultant Resume Examples & Samples

One to Two years of sales experience, preferably in phone sales environment
Excellent selling, cross-selling and referral skills
Inbound and outbound call experience
Proficient personal computer, keyboard and 10-key skills
Proven commitment to high quality customer service
Strong time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service
Strong verbal communication skills
Excellent telephone and interpersonal skills

Business Solutions Consultant Resume Examples & Samples

Experience in customer-facing roles for at least 3 years
Capable of leading discovery sessions and scoping exercise for large or complex project proposals
Proficient in creating statement of works and technical design documents
Previous consultancy or support experience in a software services environment would be beneficial
Practical use of MS SQL and associated script writing would be beneficial
Ability to work with customers, suppliers and the Capita Group to progress with a number of key projects
Ability to work on multiple internal projects within Pay360, working closely with internal departments and third party suppliers
Ability to liaise with clients, key stakeholders and management team to provide status updates on the progress of pre-sales and project activities
Ability to quickly learn new applications & functionality

Business Solutions Consultant Resume Examples & Samples

Experience (minimum 5 years) performing Business Requirements gathering and Project Management
Experience (minimum 5 years) in financial services is required
Experience (minimum 3 years) in data analysis, business intelligence and quality management processes
Experience (minimum 3 years) working on global projects with stakeholders in the business and technology domains located around the globe is a must
Must have extremely strong skills in business/data analysis, requirements management and project management
Must have strong hands-on experience with SQL data querying and analysis
Experience in the AML domain with AML monitoring, case management tool is desired, but not required
Must have extremely strong oral communication and interpersonal relationship and consensus building skills
Must be a self starter, learn quickly, and work productively with minimal direction under tight deadlines
Detailed knowledge of the policies that govern technology at Bank of America from , programming standards, engineering design, maintenance, application activities, compliance, risk and security standards
Ability to build/maintain partnerships in a client driven environment
Ability to collaborate, influence
Ability to operate in a matrixed environment
Experience with handling clients and can demonstrate partnership during situations and challenges
Good project management skills and can demonstrate flexibility
Strong business acumen, communication and presentation skills
Additional key skills include consulting skills and conflict resolution, proactively drive innovative business solutions, and use technical, enterprise, and business knowledge to work across structures to meet customer needs

Business Solutions Consultant Resume Examples & Samples

Coordinating other pre-sales resources as may be required to successfully pursue sales opportunities
Helping to respond to RFPs and develop sales proposals and customer presentations
Attending prospect/customer sales calls and meetings with sales reps as needed
Demonstrating eCommerce platform features and developing new demo scenarios and supporting materials and sales training
Providing market, customer and sales feedback to the Operations, IT, and other teams for the future development of Cenveo's eCommerce platform and technologies
Program/Project Management as needed in transitioning new customers into eCommerce solutions, or deploying associated technology components
Facilitating education / demonstration sessions with the internal salesforce and operations group

IT Business Solutions Consultant Resume Examples & Samples

Support the ITG team in the implementation of the company's internal IT strategy
Manage the implementation of IT business systems and IT infrastructure projects in line with the IT strategy of the company
Manage the internal or third party IT service providers (such as ITS or ISPs) as delegated by the ITG organisation
Facilitate the delivery of IT services to the Endava business by ensuring the alignment of the technology requirements with the business needs
Manage the execution of the Group IT budget categories as delegated by the ITG organisation
Provide input in order to help shape and maintain the internal IT standards and policies covering security, data management, reasonable use of Endava resources, infrastructure and services
Oversee a broad range of planning, scheduling, risk assessement and mitigation activities
Provide effective steering and governance concerning the setup and delivery of IT services
Instigate effective and appropriate responses in cases of escalated exceptions and/or stakeholder feedback
At least 2 year experience on any role that involves management of IT business systems and projects
Excellent understanding of the applicable technology (computer architecture, servers and networking, mobile technologies etc.) in the industry
Excellent command of the English language, both spoken and written
A clear understanding of the relationship between IT and Business
Project management concepts and practices
Ability to negotiate and influence effectively
Organized, analytical and methodical, structured approach to work, attention to details
Good interpersonal skills with demonstrated experience in liaising with employees at all levels and across multiple business and technology units, and external parties
Relevant knowledge of the IT infrastructure, services set-up and delivery
Knowledge of ISO20000, ISO27001 or ISO9001
Experience of using project management tools

Business Solutions Consultant Resume Examples & Samples

Formulates and defines system scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements; considers business application of technology to both current and future business environment
Develops or modifies as well as leads others through the processes to resolve complex business issues, considering computer capacity and limitations, operating time, and form of desired results; includes analysis of business and user needs, documentation of business requirements, and translation of business requirements into functional requirements
Develops detailed application, product, and/or tool selection evaluation criteria based on identified product requirements; assumes full accountability for developing business and functional requirements for complex issues
Uses comparative analysis techniques to evaluate and recommend overall IT solutions for client/organization
Provides senior level consulting services to internal business groups and peers on process improvement projects designed to improve business and IT results
Supports design, build and test phases for larger scope enhancements and projects
Manages design, build and test planning phases for medium to large scope enhancements and projects
Supports project manager/release manager by developing detailed project information such as detailed scope information, estimates, evaluation criteria and results, etc
Establishes and maintains relationships with appropriate level key customers and stakeholders
Bachelor's degree or equivalent work experience in Computer Science, Management Information Systems, Engineering, Business Administration, Accounting, Finance, or related field
In depth knowledge and experience performing business analysis role for Agile, Waterfall and Iterative/Phased Projects / Releases (i.e. Scrum master, Story Author, BSA roles)
At least 8 to 10 years experience in various aspects of SDLC, including development, architecture, project management, business analysis, UI design, information architecture, data modeling, etc. with a minimum of 5 years in a Business Analyst position. Experience in multiple areas is required
Proven ability to deliver enterprise package solutions. Experience evaluating and selecting vendor packages. Experience with implementation activities (e.g. configuring package based on requirements, etc..)
Proven track record of the ability to identify and interpret business requirements into application requirements and IT solutions as well as being capable to author a range of high-quality documentation, specifications and other deliverables
Proven ability to articulate complex application requirements and functionality to IT peers as well as being equally able to comfortably discuss complex business objectives with the business units (e.g. Variable Annuities, Financial Products, etc)
Exposure implementing vendor packaged data solutions (e.g. Oracle, BI tools, etc..)
Exposure to actuarial and financial risk management applications and their implementation and support is preferred, but not required. (e.g. SAS, Asset Control, Moody’s RiskFrontier, Barrie & Hibbert, Prophet, MoSes, Riskdata, etc)
Demonstrated genuine interest to continue developing strong proficiencies in these area as well as an understanding of how technological solutions can be leveraged to address complex business objectives related to all components of Enterprise Risk Management (i.e. credit risk, market risk, operational risk)
Experience with a large, functionally diverse, and informed user base that demands high quality applications is desired
Experience with business process engineering, organizational change management, performing cost-benefit analyses, data modeling, normalization, and SQL queries are all desirable
Excellent communication, interpersonal, deadline-awareness and problem solving skills; proficiency in automated tools and enterprise-level desktop software
Ability to scale the complexity of the business communications based on the level of understanding of the target audience
Self-directed, adaptable, flexible, detail-orientated and curious, with professional upbeat attitude making interaction with senior business and IT project stakeholder productive and frictionless

Business Solutions Consultant Resume Examples & Samples

Design the strategy and implement multiple transformation efforts falling into four major frameworks
Service framework – Build a service catalog that defines all services we provide our customers with different service levels and cost. Build and define how we will achieve each service and benchmark to the industry to measure our current performance levels
Organizational framework –Design an effective organization that supports service-oriented management. Create an effective workforce strategy demonstrating effective talent management and organization sustainability
Financial framework – Develop an effective cost management structure providing predictable financials including depreciation management, asset management, software license governance, vendor management and cost allocation. Includes monthly variance analysis, purchase order management and multiple ad hoc financial analysis
Technology framework – Assist with development of strategic roadmaps for infrastructure towers (server, storage, network, database etc.) and aligning our technology to our overall service delivery framework
Program management structure for the TMO ensuring major milestones are on target Monthly financial variance reviews including external consulting costs, depreciation management and execution of cost savings opportunities
Assist in building the organization’s budget and monthly bottom’s up forecast
Provide input into transformational design efforts across the four frameworks Implement the service delivery framework as we continually evolve the TMO goals and objectives
Bachelors Degree or equivalent work experience
7-10 years experience as a Business Consultant
Experience in a transformational environment

Business Solutions Consultant Resume Examples & Samples

BS/BA degree in related field
5+ years’ experience as a Business Analyst working with finance information systems and financial analytics; CBAP certification is a plus
Knowledge of Oracle/Hyperion System products, including Workspace, Workforce Planning, EPMA, Analytic & Shared Services, Financial Reporting, Essbase, and SmartView Add-In
Experience with Business Intelligence and Analytics tools; Examples include WebFocus, OBI, Tableau, and/or Qlik
Knowledge of data management including design, governance, and MDM across multiple functional domains
Experience working in an environment generating management information, reports and analytics through the use of technology
Experience with identification of important drivers in financial planning, reporting and analysis
Experience with PeopleSoft Financials suite
Project Manager experience and/or PMI certification is a plus
Investment Management industry related experience is a plus
Proficient in all Microsoft Office Products, particularly Excel
Strong self-management skills including the ability to manage time and workload against priorities and objectives

Business Solutions Consultant Resume Examples & Samples

Prepare documentation on processes and procedures
Maintain a library of Best Practices (provide consistent input to the WFN Lumin solutions)
Prioritize the materials to be created or updated to meet business needs
Insure client facing materials are translated as required
Operate effectively within ADP and Client security and privacy guidelines
Manage the ADPworks Implementation solutions
Manage the Implementation SharePoint site
Complete documentation as required to roll out to the implementation as a result of UAT testing on WFN product enhancements and new releases
Maintains records and files of work and revisions
Edit, standardize or make changes to material prepared by other writers or establishment personnel
Create many different types of user documentation (how-to guides, quick references, quick cards, cheat sheets, etc.)
Active listening
2-5 years technical-writing experience
Excellent technical writing skills and ability to peer review technical documents for grammar, content and style of writing
Superior English written skills
Superior ability to convey complex concepts in an effective fashion
Proven ability to effectively communicate with internal/external clients & relate to all levels of the organization through all available mediums (verbal, listening, writing, presenting)
Advanced knowledge of Microsoft Office Suite, Visio, Microsoft Project Plan, PowerPoint, Live Meeting, Remote communication tools
Advanced knowledge of ADPWorks & SharePoint
Advanced knowledge of SnagIt and Visio
Superior organizational and time management skills. Project Experience – including preparing schedules, tracking deliverables and reporting status
Ability to negotiate, mediate and facilitate
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
Superior listening skills – ability to ask questions, capture the information necessary and know which follow-up questions need to be answered

Business Solutions Consultant Resume Examples & Samples

Proof of Delivery, and/or
Print & Apply, and/or
In-Store Execution, and/or
Logistics Execution applications
Dynamic and fast paced company
Fun environment with young and professional workforce
Well established and highly regarded, 32 years in business worldwide, starting in Poland
Office in Warsaw, Al. Jerozolimskie 200
Blue chip client portfolio
Excellent quality standards
Facilitating/participating in meetings with key client stakeholders to develop an understanding of their business
Evaluating competitors in the marketplace to understand the business environment and competitive landscape of the client
Gathering business requirements from client stakeholders and potential users
Developing a non-technical detailed design of proposed solutions, typically represented via written narratives, screen mock-ups and process flowcharts
Communicating the design to the project programmers to ensure full understanding
Working with client stakeholders to roll-out solution to user
Strong communication, presentation and writing skills
Ability to quickly absorb and understand business processes
Ability to think creatively and come up with innovative solutions to business problems
Have an interest in technology and its use in the business environment
Programming skills are NOT required however, experience from programming environment are welcome
Be a team player with ability to work on own initiative
A full clean B Drivers licence

Business Solutions Consultant Resume Examples & Samples

One to two years of sales experience, preferably in phone sales environment
Good knowledge of retail financial products and services, rates, terms, fees and regulations
Effective selling, cross-selling and referral skills
Good knowledge of systems and procedures
Good time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service

Business Solutions Consultant Resume Examples & Samples

Ensure all designated Certified TDS dealers with an assigned region are engaged and pro-actively deploying KDA’s “total document solutions” value proposition to their end customers, following Kyocera’s ADIMO sales methodology
Ensuring designated dealers are current on all sales/pre sales training and certifications; create business plans to ensure those dealers are putting the learning into practice; providing practical support, where required to reinforce the core training principles to ensure the dealer’s sales/pre-sales teams” confidence in deploying KDA’s value propositions, locally
Effectively direct and track the weekly, monthly and fiscal half activities and overall performance of the assigned BSCs within each region
Develop, deliver and maintain post training business strategy practicums, as applicable, in support of company-wide training initiatives for its channel partners
Take an active role in providing input and feedback to Corporate Marketing regarding end user business and workflow requirements, general business and vertical market trends, as well as software development/customization opportunities
Sets and tracks the BSCs’ direction for all end user engagement processes through a pre-approved SOW; sets and assigns professional fees and manages KDA field and/or channel partner expectations of those fees, where required, to maximize dealers’ long term solutions selling capabilities and minimize the impact on KDA’s profits
Monitor business and competitive trends in their respective territory, providing real time updates of each region’s business status, as required
Track the performance of the BSC staff; set specific and measureable objectives tied to the Corporation’s goals
Provide continual feedback to marketing and senior management regarding market conditions and new market/new dealer partner opportunities
Comply with and maintain accurate and timely report requirements as established
Activity participate and manage team participation on all Kyocera training programs as well as third party training programs, as directed
Working with RSMs, develop business plans by designated TDS dealers to ensure core training and business processes are properly deployed at the dealership and track dealerships’ performance to the plan, providing the necessary guidance and governance to ensure the Corporation’s brands are properly presented in all end customer engagements
Ensures all objectives and targets are met, including long-term and time-based objectives for the Corporation
Perform other related duties as assigned by the Group Director
Minimum 5 years’ experience in several of the following disciplines: channel marketing; business development; field-based staff management (virtual office), sales support; network/ workflow development; field based training and skill development
Knowledge of enterprise network technologies, user network environments and related terminology
Knowledge of advance color technologies, with pre-press bacground as a plus
Ability to identify and analyze customer document imaging and workflow requirements, closely following the globally adopted “ADIMO” process and assist channel partners in developing those core skills
Excellent oral, written and presentation skills
Ability to travel 70% (overnight) required
Physical requirements: standing, sitting and working with computer, bending, and light lifting
Company does not provide paid relocation. Employee must self relocate

Business Solutions Consultant Resume Examples & Samples

Experience understanding, developing and deploying new systems, processes, concepts or tools across a team
Adept at proactively identifying potential issues and generating viable win-win solutions
Detail minded with strong organizational skills to prioritize multiple tasks and manage time (meetings, accessibility to staff, etc.) to ensure the needs of the business are met
Ability to analyze data and elevate information as a strategic asset
Ability to network, communicate, influence and present effectively to all levels of a matrix based, global organization
Ability to develop strong working relationships with management and external resources
Strong computer skills, including experience navigating the internet and using PC and Windows-based software (Microsoft Office)
Salesforce experience is beneficial but not required
SharePoint experience is beneficial but not required

Business Solutions Consultant Resume Examples & Samples

Strong Leadership
Excellent and Concise Communication
Agile Knowledge and Expertise
Rally proficient
Proactive, servant leader
3 or more years of Scrum experience
3 or more years Process management/ design experience

Business Solutions Consultant Resume Examples & Samples

An undergraduate degree is required, an advanced degree, particularly an MBA, is strongly preferred
Functional/Industry OR Management Consulting experience with Auto and Casualty insurance verticals, specifically claims process and operations
Generates multiple alternative solutions and makes systematic comparisons of them
Exceptional communication and presentation skills at CXO and VP levels
At minimum, strong aptitude in Excel and PowerPoint
Collaborate and influence internally across functional and technology service groups
Deep knowledge of the insurance claims process, particularly Auto physical and Auto Casualty verticals
Able to cite specific examples in which they have successfully operated in a cooperative/ collaborative way while involving multiple parts of their management teams in the sales and marketing process

Business Solutions Consultant Resume Examples & Samples

Participate in knowledge-sharing within the pre-sales team to work collaboratively on solutions
Manage changes in prioritization, focus and accounts in order to achieve a sales target
Establish personal development plans and MBO’s with the VP Global Solutions Consulting to track your own personal development on a bi-yearly basis (January / July). Have personal meetings in between when required
Background in XML and Content Management. DITA, information architecture and XML authoring tools strong pluses
National and international travel on occasion for company meetings and training
Outstanding presentation preparation, communication and delivery skills
Knowledgeable with front-end technologies (JSP, ASPX, JASON, REST)
Knowledgeable with front and back end .NET technologies (C#) , XML and XSLT
Willingness to work to tight and changing deadlines
Adept at problem solving and conflict resolution
Good time management, organisational and leadership skills
Ability to manage a home office work environment