Business Systems Consultant Resume Samples
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Business Systems Consultant Resume Samples
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JS
J Simonis
Jonathan
Simonis
603 Carrie Estate
Houston
TX
+1 (555) 891 1844
603 Carrie Estate
Houston
TX
Phone
p
+1 (555) 891 1844
Experience
Experience
Detroit, MI
Business Systems Consultant
Detroit, MI
Zboncak-Zboncak
Detroit, MI
Business Systems Consultant
- Research and analyze for identified performance improvement projects
- Manages the expectations of customers, stakeholders, peers, vendors and management
- Regularly works under deadlines and may be subject to extreme workloads
- May make recommendations for operational process improvements and/or system enhancements
- They will work with the Enterprise Security teams to make sure the audit remediation projects happen on the databases, on SQL and Oracle
- Maintain consistent development methodology, documentation, processes and application source code management
- Assist in preparing and presenting tactical and strategic plans for developing and supporting integration solutions between multiple systems
Boston, MA
Associate Business Systems Consultant
Boston, MA
Halvorson, Wolff and Schroeder
Boston, MA
Associate Business Systems Consultant
- Lead Divisional service management meeting to share updated process and tool information with BRM staff
- Assists in the development and implementation of communication and training plans for internal and external business associates and customers
- Prepares project outcome information to be delivered to necessary parties in the business area and other customer areas
- Facilitate divisional quarterly and yearly demand planning activities including demand prioritization, analyzing demand data integrity and ensure demand is approved by division leadership before submission into the demand pipeline
- Manage Blanket PO process with finance to reconcile charges
- Serve as Divisional Change Champion and the cascade business communication and other information as directed by Change Management and Communication team
- Refresh the quarterly IT business investment report. Ensure new demand in scope is aligned to business imperatives and business value is captured
present
San Francisco, CA
Senior Business Systems Consultant
San Francisco, CA
Baumbach, McGlynn and Wunsch
present
San Francisco, CA
Senior Business Systems Consultant
present
- Provide senior level consulting to internal business and IT groups on process improvements, and technology solutions to improve business results
- Provide additional support to the project manager
- Support business with change management as it aligns to process improvements
- Management that supports your work and career progression through coaching and managing opportunities
- Support the developers in order for them to understand the design and help see the development through entire SDLC
- Opportunity to build/manage/develop a product
- Provide estimates for and schedule systems development projects according to priorities agreed with business users
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Texas A&M University
Bachelor’s Degree in Computer Science
Skills
Skills
- Thorough knowledge of business systems architecture
- Thorough knowledge of systems hardware, software, and system administration
- Thorough knowledge of financial Banking systems
- Thorough knowledge of applications development methodologies
- Acts as lead
- Information management
- IT project management
- Product and vendor evaluation
- Unified communications management
- Broad knowledge of insurance products, the insurance industry, related legislation, and business operation procedures and practices
15 Business Systems Consultant resume templates
Read our complete resume writing guides
1
Business Systems Consultant Resume Examples & Samples
- Develops user requirements and specifications for major business systems, integrating new applications or significant enhancements to existing software
- Acts as a non-technical Team Leader on complex projects
- Provides direction to business analysts and project team members in the planning and scheduling of systems projects, which cross functional line or are of a most complex nature
- College degree in related field or two year degree in programming
- 8-10 years of experience as a business analyst, extensive knowledge of associated applications and interfaces, and the development process
- MIS degree in Computer Science. Advanced training in project management
- Two to five years as a Project Leader on major projects
2
Senior Business Systems Consultant Resume Examples & Samples
- Understanding of various methodologies e.g., Iterative, Waterfall, Agile etc. (P)
- Requirements Analysis and Documentation e.g., Use Case modeling, Reverse Engineering, Prototyping etc. (P)
- Requirements management e.g., scope and change management, traceability, configuration management etc. (P)
- Knowledge of requirements documentation and modeling tools (P)
- Various Requirements methods and methodologies (E)
- Cost/Benefit Analysis & alternatives identification (P)
- Communication Skills (E)
- Facilitation Skills (P)
- Presentation Skills (E)
- Risk Assessment (P)
- Conflict and issue resolution (P)
- Business unit’s applications & processes (P)
- Factors affecting business (P)
- BU Specific Strategies & Critical Success Factors (P)
- Relevant technology (P)
- IT Standards & Methodologies (P)
- Talent Management process (recruitment/selection, coaching, mentoring) (D)
3
Senior Business Systems Consultant Resume Examples & Samples
- Participating in client business review sessions to influence decisions regarding use of technology to support objectives or address issues
- Facilitating business process review sessions and helping client groups to implement process changes supported by technology
- Ensuring client needs are being supported by business system teams, and monitoring client satisfaction levels
4
Business Systems Consultant Resume Examples & Samples
- Reviews and recommends changes in system parameters and formats, ensures hardware and software systems compatibility and coordinates and/or modifies system parameters
- Formulates and defines small project/system scope and objectives and developing detailed systems specifications from which programs will be written and that fit with the Bank’s system architecture standards
- Evaluates existing systems and procedures to identify deficiencies and maintain more effective data handling, conversion, input/output requirements, and storage. Analyzes, develops and revises existing system logic difficulties and documentation as necessary
- Works with business partners through coding and implementation to ensure product matches envisioned result
- Counsels business partners by providing coordination and analytical assistance such as interpretation of requirements; developing detailed requirements; and system definition
- LI-JB1
- 5+ years information technology and financial institutions
- Thorough knowledge of business systems architecture
- Thorough knowledge of programming, documentation and interface requirements
- Thorough knowledge of systems hardware, software, and system administration
- Thorough knowledge of financial Banking systems
- Thorough knowledge of applications development methodologies
5
Business Systems Consultant Resume Examples & Samples
- At least 10 years experience with activities, tasks, practices and deliverables for assessing and documenting business opportunities, benefits, risks, and success factors of potential applications
- Information management
- IT project management
- System development life cycle
- Calypso
6
Business Systems Consultant Resume Examples & Samples
- Manages process used in IT projects to efficiently and cohesively gather requirements to increase system quality and customer satisfaction
- Facilitates highly structured group sessions to gain a firm understanding of the business view, its problems and opportunities, and requirements
- Excellent communication skills and abilities in eliciting team participation, mediation and resolution of conflicts, preparation of project documentation, and management presentations,
- Promotes technical and business collaboration and partnership, building common understanding and commitment
- Ensures that quality deliverables are produced
- Experience with Financial ATM Services business processes and supporting technology
7
Business Systems Consultant Resume Examples & Samples
- Lead meetings with stakeholders to better understand and capture what they want and need
- Assist clients in developing overall risk management programs based on business and functional requirements
- Advise clients in understanding the future state problems and challenges in the risk domains and work collaboratively with them to enhance capabilities
- Work closely with clients, project managers, design, engineering and quality assurance team to implement an automated solution that addresses the business and functional requirements
- Identify opportunities and cultivate relationships with new and existing clients
- Demonstrate advanced understanding of business processes, internal control risk management, IT controls and related standards
- Perform capability assessment, develop best practice recommendations and implement technologies and processes
- Demonstrated experience in defining and deploying risk management and GRC programs at large and complex organizations
- Minimum 7 years of relevant implementation/consulting experience with Governance, Risk and Compliance (GRC) global vendor - RSA Archer
- Deep understanding of the following functions: risk management, compliance management, IT Governance, vendor management, internal audit and incident management
- Excellent written and oral communication skills including both technical and business writing, documentation and presentation skills
- Ability to translate advanced concepts into easy to understand approaches and concepts in the risk management field
- Strong experience in defining business and functional requirements and working with technology teams to support these requirements through automation using RSA Archer GRC software
- Deep knowledge and thorough understanding of network protocols
- Demonstrated ability to identify and address client needs, including
8
Business Systems Consultant Resume Examples & Samples
- You have worked 3 or more years in a similar position
- You have experience in creating data solutions that solve complex business problems at an enterprise level
- You have working knowledge of the data technology landscape. Bonus points if you have worked with any of Informatica Powercentre, IBM’s MDM, Azure Data Factory, Azure Data Lake Store or HD Insight
- You love learning about emerging trends and technologies
- You can relate technical jargon and capabilities into business terms
9
VP, Senior Business Systems Consultant Resume Examples & Samples
- Plans and executes unit, integration and acceptance testing and criteria specifications for the system to meet business requirements
- Handles projects that impact the Bank’s enterprise wide systems which involve long range planning
- Develops the business requirements for system projects that are assigned in the most complex areas which also represent a significant financial investment to the Bank, including enterprise wide systems and multiple databases and interfaces with various other systems
- Acts as the senior level project manager for larger projects
10
Business Systems Consultant Resume Examples & Samples
- Mutual of Omaha embraces a set of “Core Values” to ensure success. These values set the standard for how we deal with customers and how we treat each other and all associates are expected to contribute to the achievement of business objectives by living Mutual's "Core Values." In addition, associates are expected to exhibit engagement and accountability and to contribute to the alignment of objectives across the organization utilizing measurements as a tool
- Participates in and coordinates the development of event Charters and scheduling of the events. Works with departmental management to assure appropriate participation and support. Assists in locating and reserving meeting locations and coordinating the delivery of services and materials necessary for a successful event
- Provides event follow-up to monitor the progress of planned improvement implementation to assure timely action, appropriate management support, and achievement of expected benefits. Uses appropriate measurement, analysis and evaluation methods to accurately identify and document process improvements
- Performs all other related and compatible duties as assigned
- Three (3) or more years of experience in facilitating Process Improvement using LEAN methodologies. LEAN/Six Sigma certification preferred
- Broad knowledge of insurance products, the insurance industry, related legislation, and business operation procedures and practices
- Advanced knowledge of implementation processes and redesign of supporting business processes, which may include software implementation processes and process reengineering
- Excellent oral and written communication, negotiation, and presentation skills. Excellent analytical skills, attention to detail, problem-solving and decision-making abilities. Creativity, diplomacy, sound judgment, and initiative
- Demonstrated ability to meet stringent deadlines, to work independently and as part of a team, to guide and train others, and to provide excellent customer service
- Cross-functional knowledge (Business & Technical) in end-to-end process mapping
- Excellent quantitative, statistical, and data analysis and interpretative skills
- Exhibits a can-do attitude
- Proven facilitation results in a Financial Services or comparable industry
- Ability to inspire positive attitudes, effective communications, trust, and collaboration while pursuing transformational and continues process improvement
- Act as role model, verbally and behaviorally demonstrating skill, enthusiasm, positive problem solving, commitment and loyalty
- Strong interpersonal skills to interact with a diverse population, working across teams, organizations, generations, and learning styles
11
Business Systems Consultant Resume Examples & Samples
- Elicits and writes business user requirements and translates them into functional requirements from which Online Forms application will be developed
- Develops flowcharts, process modeling, use cases, and forms
- Facilitates meetings and leads RAD/JAD planning and sessions
- Manages the functional requirements and RJAD processes
- Manages the expectations of customers, stakeholders, peers, vendors and management
- Devise overall testing strategy and test plans for each assignment
- Create, maintain, and modify test plans for new releases that ensure comprehensive testing according to the software specifications
- Conduct testing to ensure that all IT systems, products, and services meet minimum standards and requirements
- Documents testing data, findings. and reports in the appropriate testing tools
- Creates and maintains a reusable test script library using specified templates
- Reports project task status to appropriate lead
- Utilizes the IBM Rational Tool Suite for assignments
- Establishes and maintains relationships with co-workers and customers to facilitate project success
- Recommends quality improvement efforts and new/improved testing practices and procedures
- Advanced knowledge of the Systems Development Lifecycle (SDLC) methodologies, writing business requirements, and Testing Methodologies
- Advanced knowledge of Microsoft Office Suite products
- Advanced ability to facilitate and communicate effectively orally and in writing
- Thorough knowledge of project management theories and practices and the ability to apply that knowledge (Agile/Iterative knowledge preferred)
- Thorough knowledge of testing and reporting procedures and practices
- Broad knowledge of web services testing
- Basic knowledge of the IBM Rational tool suite (preferred)
- Formal Quality Assurance software testing (preferred)
- Web based application testing (preferred)
- Ability to document requirements utilizing Use Case methodology
- Ability to identify and resolve problems or assist in the development of creative solutions, when necessary
- Ability to lead, encourage and influence others to perform
12
Business Systems Consultant Resume Examples & Samples
- Provide in-depth functional & technical expertise to support application lifecycle management for Discovery compound logistics and operations systems. Serve as a technical expert to drive the development, testing, and implementation of new products or operational improvements
- Assume role of technical expert for systems used across the global chemistry user community. Analyze client needs, document requirements, and turn into action plans. Work with PM, developers, support staff, and clients to implement change and deploy to new areas. Independently identify, develop, and implement technical solutions which support the business requirements. Assume responsibility for specific deliverables within larger-scale IT development efforts
- Learn new technology and become the “go to” person for a variety of systems
- Operate outside of the comfort zone
- Self-motivate and operate independently
- Foster a collaborative and cooperative team environment
- Continually look for ways to expand responsibilities and contributions
13
Business Systems Consultant Resume Examples & Samples
- Works directly with business unit clients to understand specific business processes and business drivers and business strategy across multiple business units; identifies and communicates resulting needs and opportunities for business process improvement that can be enabled via technology
- Responsible for compliance with applicable Corporate and Divisional Policies and procedures
- Makes recommendations to process stakeholders regarding the correct approach to achieve process improvement objectives. These may include business process outsourcing, application development or adopting business process management (BPM) practices
- Develops business relationships and integrates activities with other IT departments to ensure successful implementation and support of project efforts. Manages relationships between clients involved and IT organizations to assure effective communication between the groups is occurring. Brokers services within IT community on behalf of customers; coordinates portfolio of solutions, and identifies interdependencies
- Accountable for the accuracy of the fit of the proposed business process improvements and the technical solution to the business needs and the information upon which the business justification and prioritization decisions are made. Also accountable for communicating the business need and drivers to development groups to assure the implementation phase can fulfill the business need
- Technical background in laboratory informatics that includes laboratory information management and Chromatography data systems is desired
- Business process knowledge and software implementation experience in IQA and In Process testing, MEC testing and Stability testing
- Familiar with applicable US and foreign regulations and standards, and be current with industry trends
- Familiar with Software Development Lifecycle (SLC) requirements and system validation with experience in both waterfall and agile methodologies in a validated environment
- 5 years’ experience with laboratory informatics solutions in pharmaceuticals, biologics or regulated medical device industry
- Experience in Thermo Sample Manager, Chromatography Solutions, Scientific Data Management Solutions (SDMS)
- Knowledge of SAP Quality Management is desired
14
Senior Business Systems Consultant Resume Examples & Samples
- Primary business liaison for the Operations Business Intelligence team. Customers include 13 AbbVie Plants in the US/Puerto Rico, Europe and Asia and global functions in Lake County
- Drives business value from Operations BI solutions through advocacy and training
- Leads efforts with all levels of the AbbVie business in developing BI, data and data science strategy including both annual and long range Capital planning
- Coordinates a portfolio of BI solutions
- May have direct project or departmental budget responsibility
- Brokers services within IT community on behalf of customers
- Responsible for compliance with corporate and divisional policies and procedures
15
Associate Business Systems Consultant Resume Examples & Samples
- Identifies, develops and evaluates alternative solutions to meet business requirements. Conveys the objectives to be achieved for technical projects of a complex nature that require a higher level of abstract and creative solutions. Coordinates, plans and may conduct on-going maintenance, enhancements and upgrades to existing applications. Performs business impact analysis and research.May employ project management tools
- Reviews, analyzes, and tests new software applications and equipment. Assists in the development and execution of test plans
- Develops and maintains current knowledge of assigned business areas, Mutual of Omaha practices, the insurance industry, and the business environment
- This job posting is reflective of the Associate Business Systems Consultant essential functions, qualifications, and physical requirements. The Business Systems Consultant level has variable essential functions, qualifications and physical requirements. Competency and skill set will determine level of placement within the posted job family
- Knowledge of insurance products, the insurance industry, related legislation, and business operation procedures and practices
- Knowledge in business system operations, equipment evaluations, manual and mechanized system development techniques and workflow analysis, and business systems terminology and standards. Knowledge of implementation processes and redesign of supporting business processes
- Experience with project management processes and tools
- Excellent verbal and written communication, human relations, negotiation, and presentation skills
- Analytical skills, attention to detail, problem solving and decision making abilities. Creativity, diplomacy, sound judgment, and initiative
- Proven initiative and leadership skills to support change/continuous improvement. Self-sufficiency in utilizing process improvement techniques. Knowledge of administrative systems, applications, office and testing tools in a business environment
- Experience with PC based office tools, such as Microsoft Office, Lotus Notes, Web navigation and software
16
Business Systems Consultant Resume Examples & Samples
- Able to deliver Dimension enhancements by designing and building interfaces, reports, batch jobs, and modifying configurations
- Ability to consult on implementation approaches and production support pitfalls
- Willing and able to share knowledge and train colleagues in an efficient and structured manner
- Lead meetings
- Determine relative priorities
- Follow tasks through from start to finish
- Strong documentation skills and procedure design abilities
- Willing to take responsibility for "owning" support issues or the body of support work
- Operate with a high degree of independence
- Ability and confidence to meet with business clients and represent day to day Dimension issues and changes clearly and effectively
- Coordinate multiple actors from multiple teams and work collaboratively
- Confidence and demeanor to act as the "go-to" person for the team and ability to make sound decisions on the best way forward for issues and fixes
- Ability to forge strong working relationships with colleagues in both IS and the Business
- Comfortable with both hands-on app support, as well as leading groups and participating in projects
- A desire to learn new skills, adapt, and take on new challenges
- Hands-on SimCorp Dimension experience
- End-user support experience on the client-side
- Excellent understanding of asset classes and how end-users use Dimension
- Strong general knowledge of asset management operations
- Intimate familiarity with the Dimension data model
- Knowledge of best practices regarding Dimension support, change management, and upgrades
- Attention to detail and comfortable working in a regulated and audited environment
- Comfortable working in a global environment
17
Associate Business Systems Consultant Resume Examples & Samples
- Provide proactive leadership and employee development opportunities to achieve the cascaded goals through activities related to the organizations goals
- Provide hands-on support at the management level in developing and launching various Operational Excellence initiatives
- Oversee and participate in the troubleshooting and analysis of opportunities to rapidly identify, evaluate, propose, and implement solutions
- Review and analyze process capacities, capabilities and needs. (i.e. resource capacity planning)
- Assist in the establishment of performance metrics that are linked to the business objectives, takes corrective action as required and reports on progress to appropriate leadership
- Interact with individuals throughout all levels of management
- May assist in maintaining vendor / business partner relationships
- Serve as the lead consultant to production management on all lean or continuous improvement initiatives
- Researches, develops, implements, and supports business systems and processes. Performs tasks that generally have few established guidelines or processes to follow
- Develops and administers documentation of projects, recommendations, and implementation procedures. Communicates project outcomes in a clear, effective, and timely manner to necessary parties in the business areas and other customer areas
- Assists in the work direction of day-to-day activities. Provides overall goals; develops, updates, and maintains work plans. Completes complex and sensitive projects
- Develops and administers project documentation, recommendations, and implementation procedures. Communicates project outcomes in a clear, effective, and timely manner to necessary parties in the business area and other customer areas
- This job posting is reflective of the Business Systems Consultant essential functions, qualifications, and physical requirements. The Associate and Sr. Business Systems Consultant levels have variable essential functions, qualifications and physical requirements. Competency and skill set will determine level of placement within the posted job family
- 2+ years of lean leadership experience on a transformation project
- Advanced knowledge of implementation of processes and redesign of supporting business processes, which may include software implementation processes and process re-engineering
- Demonstrated experience with project management and tools while managing and delivering projects timely
- Expertise with PC based office tools, such as Microsoft Office, Excel, and Lotus Notes
- Expertise with creating, monitoring, and reporting metrics
- Excellent oral and written communication, human relations, negotiation, and presentation skills. Excellent attention to detail, problem-solving and decision-making abilities
- Demonstrated ability to meet stringent deadlines, to guide and train others, and to provide excellent customer service
- Ability to work in a team oriented and fast paced environment
- Strong presentation, communication and facilitation skills
- Proven ability to influence change and new concepts
- Bachelors and/or Masters degree
- Lean Leader, Process Improvement, and/or Project Management certifications
- Advanced knowledge of insurance products and the insurance industry
- Expert knowledge of administrative systems, applications, testing tools in a business environment
18
Business Systems Consultant Resume Examples & Samples
- Facilitate and lead collaboration sessions with senior stakeholders, to extract requirements and overall roadmap, in order to produce superior solutions
- As part of Systems Services team, work closely with clients and Project teams on new initiatives, to develop and implement an automated solution that addresses the business need
- Maintain and support delivery services, with accountability for production reliability and usage, and the delivery of new functionality
- Maximize customer experience by assisting clients in understanding any problems and challenges and work collaboratively with them to enhance capabilities
- Constant pursuit of improvement by identifying opportunities and cultivating relationships with new and existing clients
- Experience working with various types of Risk systems – Identity and Access Management, Data Access Security, Digital Investigation, Risk Modelling Software, etc
- Experience working in Agile, continuous delivery, or Dev Ops environment
- Experience with/understanding of the following
19
Business Systems Consultant Resume Examples & Samples
- 10+ years responsibility and accountability in enterprise class organizations
- Demonstrated ability to present and communicate with all levels of stakeholders
- Well-developed knowledge and application of system design and analysis and productivity improvement methodologies
- Related skills in the architecture, design and construction of complex IS applications
- Experience in assuming the roles of senior advisor, teacher, mentor and expert to more junior members of the staff within the team
- Providing leadership within a geographically and culturally diverse cross-functional team
- Excellent understanding and application of various System Development Methodologies (SDM)
- Excellent understanding of systems environments, quality assurance and change management
- 3 or more years’ experience in a position with similar scope and responsibility
- Solution Analysis
- SalesForce
20
Senior Business Systems Consultant Resume Examples & Samples
- 5-10 years professional BSA, strategy planning, or consulting experience in a project-based environment
- Experience with Mobile technology
- Fluent in technology and strong knowledge of new technology and industry trends
- Opportunity to do challenging work
- Opportunity to build/manage/develop a product
- Variety of assignments
- High level of autonomy
- Opportunity to take ownership
- A strong and diverse team
- Management that supports your work and career progression through coaching and managing opportunities
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
21
Business Systems Consultant Resume Examples & Samples
- Provide technical leadership regarding tools and best practices to Data Management team in areas of Master Data Management, Meta Data Management, Data Mapping and Data Modeling
- Participate in on-call rotation in support of Master Data process
- Act as technical liaison to software vendors driving issue resolution and future enhancements
- Act as a technical/tool/process mentor to the Data Management staff
- Presents technical/design solutions to team and management
- Works directly with the business in projects supporting master data, meta data and other data management initiatives
- Ensures alignment with Enterprise Data Governance initiatives
- Participates in Mortgage Data Governance group
- Participates in project estimations and planning
22
Business Systems Consultant Resume Examples & Samples
- Identifies, develops, and evaluates alternatives to meet business requirements. Conveys the objectives to be achieved for technical projects of a complex nature that require a higher level of abstract and creative solutions. Coordinates, plans and may conduct on-going maintenance, enhancements, and upgrades to existing business tools. Performs business impact analysis and research. May employ project management tools
- Reviews, analyzes, tests, and recommends new software applications and equipment. Develops and executes test plans and may conduct quality reviews. Oversees vendor relations
- Develops and implements comprehensive communication and training plans for internal and external business associates and customers. Implements system controls and procedures. May serve as a liaison to other Operations
- Acts as a resource, provides training and guidance to others. May delegate tasks to others (as appropriate) on projects with varying levels of complexity. May provide back-up support for management as needed
- Develops and maintains current knowledge of assigned business areas, Mutual of Omaha practices, the insurance industry, and the business environment. Researches, analyzes, and evaluates new and emerging business systems technologies, practices, and methodologies
- 24 hour work week; Tuesday, Wednesday, Thursday
- Advanced knowledge of Mutual’s administrative systems, operations procedures and practices
- Advanced knowledge of Financial Systems Modernization Program and Finance Systems at Mutual
- Demonstrated leadership role in business system operations, equipment evaluations, manual and mechanized system development techniques and workflow analysis, and business systems terminology and standards. Advanced knowledge of implementation processes and redesign of supporting business processes, which may include software implementation processes and process reengineering. Demonstrated experience with project management processes and tools and in managing and delivering projects timely
- Excellent oral and written communication, human relations, negotiation, and presentation skills. Excellent analytical skills, attention to detail, problem-solving and decision-making abilities. Creativity, diplomacy, sound judgment, and initiative
- Expert knowledge of administrative systems, applications, office and testing tools in a business environment. Expertise with PC based office tools, such as Microsoft Office and Lotus Notes. Experience with Web navigation and software
23
Business Systems Consultant Resume Examples & Samples
- 1) Experience working with Access and Excel to create reports, access queries, and pivot tables
- 2) Database governance/compliance - understanding of password changes, patching, vulnerabilities on databases
- 3) Understanding of database administration tasks, database terminology (SQL, Oracle)
24
Business Systems Consultant Resume Examples & Samples
- Acts as a liaison between the Business Unit and the Systems group to facilitate the identification of process improvements, system design, testing and implementation of large and/or complex technical projects, often requiring coordination of multiple functional areas
- Acts as a liaison between project team leadership and assigned Business Systems Analysts to ensure proper planning and execution of requirements activities
- Works collaboratively with peer business systems analysis personnel on projects or between projects
- Analyze business needs and impact on business requests searching for ways to link programs, processes, and systems throughout the organization to achieve optimal efficiency and reusability. Considers how current organizational programs and systems will be impacted by future development
- Identifies, evaluates, and implements operational changes to improve information and processing systems
- Understands the overall vision and can also address or respond to specific requirements details
- Instructs, directs and reviews the work of business systems analysis personnel located in multiple locations reporting to various resource managers and business units
- Reviews and provides recommendations on major projects and system enhancements to the decision makers
- Facilitates requirements interviews and workshops with project stakeholders
- Analyzes and defines user requirements and translate them into system requirements to ensure understanding of the request by all project members
- Documents data requirements and conducts data analysis for integration and conversion efforts
- Creates business models to support requirements language
- Collaborates with other IT disciplines to ensure continuity between requirements, design, and testing
- Reviews test and implementation plans and coordinates testing of system enhancements and projects with the user area
- Reviews technical training programs and assists with user training when needed
- Reviews system procedures, guidelines and technical documentation of new systems
- Reviews enhancements and projects after implementation to ensure compliance to specifications, and cost-effectiveness
- Maintains expert level of business functional knowledge and current automated technologies
- Communicates new technologies to Business Unit when applicable
- Evaluates new products or systems for applicability to Business Units
- Requires a Post-secondary degree/diploma in Information Technology Systems or Business or equivalent work experience
- Requires four to six years of progressive experience as a Business Systems Analyst
- Requires experience working on large, complex IT projects
- Requires strong communication skills, both verbal and written, organizational skills, interpersonal skills and requirements planning and management skills
- Requires demonstrated aptitude towards problem identification and resolution
- Requires strong analytical skills
- Requires comfort with data requirements and related data activities
- Requires strong Interpersonal / relationship building skills with technical and business personnel
- Requires three to five years of varying requirements gathering techniques and exposure to standard methodologies (UML/ Use cases)
- Requires experience with a variety of documentation tools i.e. Visio, Word, Excel, etc
- Knowledge of performance analysis, methods and procedures, as well as familiarity with re-engineering techniques
25
Senior Business Systems Consultant Resume Examples & Samples
- General understanding of the business of CIBC and the process of regulatory reporting
- Verbal and written communication skills and the ability to communicate effectively with customers of varying seniority and technical expertise
- Ability to quickly understand business requirements
- Ability to design technical alternatives and evaluate/recommend options for meeting system/user needs
- Ability to work effectively with other team members to define and implement solutions
- Ability to quickly learn new technical skills and tools from documentation and both self-administered and formal training courses
- Ability to work with a high degree of independence; to self-plan, prioritize and track technical tasks on moderately sized projects; and make effective judgments on issues needing management attention and/or action
- Ability to work effectively on multiple concurrent tasks and projects
- Ability to anticipate problem areas and spot possible solutions
- Ability to balance home life and work
- Ability to develop imaginative and creative solutions to problems
- Ability to accept and learn from criticism
- Demonstrated work experience in the following areas
- Systems analysis and design
- Technical problem evaluation and resolution, informed by system constraints
- Providing extracts, reports, data loads, etc. based on user specifications
- Estimating resources for task completion
- Designing test plans and verification methods
- Maintaining technical documentation
- Following programming and procedural standards
26
Associate Business Systems Consultant Resume Examples & Samples
- Facilitate divisional quarterly and yearly demand planning activities including demand prioritization, analyzing demand data integrity and ensure demand is approved by division leadership before submission into the demand pipeline
- Serve as divisional escalation point for demand and work intake process, tool and delivery risks and issues. Coordinate cross-organizational service discussions to ensure risks are mitigated and issues are resolved to reduce impact to divisional BRMs work activities
- Develop yearly spend pool strategy, collect forecasted demand, track spend pool usage and provide monthly detailed spend pool reports to divisional leadership. Provide spend pool capacity approval for work authorization and approve Project Change Requests aligned to forecast
- Lead Divisional service management meeting to share updated process and tool information with BRM staff
- Manage Blanket PO process with finance to reconcile charges
- Serve as Divisional Change Champion and the cascade business communication and other information as directed by Change Management and Communication team
- Serve as Divisional lead for IT for IT projects that require divisional representation and coordination outside the capacity of the BRM role
- Refresh the quarterly IT business investment report. Ensure new demand in scope is aligned to business imperatives and business value is captured
- Represent divisional demand in triage. Identify items to be accelerated through Work Intake in alignment with Client Priority expectations
- Provide key IT process owners feedback that represents the customer experience to drive service efficiencies and build customer satisfaction
- Work with BRM leadership to proactively identify opportunities to adjust service levels to meet the needs of the business. Report divisional cost savings associated with reductions of service and incremental increases associated with support expansion
- Identify and communicate gaps in services offered and engage with appropriate parties to explore and define new service offering to meet the needs of the business. Engage in discovery discussions with the BRM team to understand the business strategy, industry dynamics and technology solutions. Ensure service strategy is aligned to variables identified
- Participate in capacity planning and facilitate high level re-prioritization when demand exceeds available capacity. Work with Lead BRMs to understand the impact to the business and make appropriate strategic demand decisions
- Contribute to divisional discussions and analysis on the quality of services received. Identify service issue trends and collaborate with divisional and delivery management to develop, track and execute high level service improvement plans
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Business Systems Consultant Resume Examples & Samples
- Broad knowledge of insurance products, the insurance industry, related legislation, and business operation procedures and practices. Advanced knowledge and experience with Medicare Supplement Health Plans is preferred
- Demonstrated experience creating and implementing quality management plans and test strategies
- Experience managing training activities and communication/collaboration across an organization for release of individual insurance products
- Advanced knowledge and demonstrated leadership role in business system operations, equipment evaluations, manual and mechanized system development techniques and workflow analysis, and business systems terminology and standards. Advanced knowledge of implementation processes and redesign of supporting business processes, which may include software implementation processes and process reengineering. Demonstrated experience with project management processes and tools and in managing and delivering projects timely
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Business Systems Consultant Resume Examples & Samples
- Daily monitoring and updating of VMware and ZenDesk ticketing system
- Daily user support and setup of mobile devices to include training per user needs
- Responsible for returns and the collection of unused mobile devices
- Responsible for tracking mobile equipment via Verizon My Biz and AT&T Premier Web Sites to include name, cost center, suspensions and disconnects
- Responsible for providing training guides for all mobile devices to include IOS features and updates
- Research and analyze for identified performance improvement projects
- Implement information technology requests and ensure they fit into the overall business plan for the agency
- Promote the utilization of technical services to resolve business issues
- Integration of new processes with existing ones and communication of changes to impacted business systems teams
- Facilitate the delivery of technical business solutions and products to customers
- Create and/or review drafts of documentation for written procedures and guidelines for operations
- Advise users through training and development of information guidelines and other communication resources
- Specialized knowledge of and ability to understand Windows operating systems and Microsoft software
- Ability to understand telecommunication systems, to include Nortel PBX and Cisco IP telephony
- Ability to interpret and apply policies and rules regarding IT
- Ability to analyze and troubleshoot computer hardware and software problems and determine the most appropriate method of resolving these issues
- Ability to work with staff and users to get them to work together all for a common goal
- Be able to communicate with staff and users on technical and nontechnical issues both orally and in writing
- To keep up with current technologies and how to apply those technologies throughout the agency
- Strong problem-solving skills and ability to anticipate the needs of stakeholders
- Ability to work independently while coordinating with multiple stakeholders
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Senior Business Systems Consultant Resume Examples & Samples
- Plans, conducts, and directs the analysis of complex business problems to be solved with automated systems
- Provides technical expertise to identify, evaluate and develop systems that are cost effective and meet user requirements
- Plans and supports execution of unit, integration and acceptance testing and criteria specifications for the system to meet business requirements
- Designs the details of automatic systems and provides consultation to users in the area of automated systems
- Supports projects that impact the Bank’s enterprise wide systems which involve long range planning
- Supports senior level project manager for larger projects
- Supports the development and administration of the project plan for larger projects
- Supports project coordination on the project team for ensuring the project's success
- Supports Project Manager and PMO on project status to management
- Supports project team with managing and coordinating the implementation of the rollout of various systems
- Consults with users and vendors for needs assessments
- Writes detailed analyses of users’ needs
- Presents research and recommendations to management
- Identifies solutions to unusual and complex problems requiring ingenuity and innovative thinking
- Monitors implementation and user satisfaction
- Provides support task services to manager, including representing the area’s interest on various enterprise wide committees such as Quality Assurance or Risk Management committees
- Technical and/or Business experience in at least one of Opics or Calypso
- Business and/or technical knowledge in one or more of; fixed income, foreign exchange, money market and interest rate derivative instruments, including exposure in capital market products
- Experience working in trading floor environment supporting front, middle and back functions a plus
- Technical expertise in SQL data mining; and automating manual processes a plus
- Bachelor’s degree or foreign equivalent in Business, Finance, Computer Science, Information Systems or a related IT field and five (5) years post-baccalaureate, progressive experience as Senior Business Systems Analyst, Computer Systems Analyst or a related role
- In lieu of a Bachelor’s degree and five (5) years’ experience, will accept a Master’s degree or foreign equivalent in Business, Finance, Computer Science, Information Systems or a related IT field and three (3) years’ experience as a Senior Business Systems Analyst, Computer Systems Analyst or in related IT role
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Business Systems Consultant Resume Examples & Samples
- Bachelor’s degree in information technology, computer science, engineering, marketing and/or business administration (required)
- More than 5 years relevant IT/business experience, including project scoping, analysis, and documentation of business and technical requirements (required)
- Experience in the Pharmaceuticals or Life Sciences industry (preferred)
- Experience consulting or working in complex, global matrix organization (preferred)
- Technology background concerning operations and internal support (required)
- Experience with ERP systems SAP/JDE (preferred)
- Experience working with an eProcurement tool preferred (e.g. Ariba, SAP, Coupa)
- Data management and data interface experience with ERP and e-procurement systems (required)
- Demonstrable work experience in supporting full SDLC projects as Business Analyst
- Positive—inspires a passion for growth, challenge and innovation
- Accountable—takes responsibility and fulfills commitments
- Results-Driven—generates breakthrough solutions to critical issues
- An Excellent Manager of Self and Others—develops high performance in self, individuals and teams
- Relationship Management – Builds trust and partners with stakeholders; negotiates fairly, clearly stating ideas and persuading others to build support across a matrixed organization; employs a consultative approach to confront conflict positively. Conveys information to diverse audiences in a way that is actionable. Works in line with the organization’s mission, values, strategy, operations, structure and goals
- Social, Mobile, Analytics & Cloud Technologies – Understands and champions new ways of interacting with customers, as well as new approaches for how people communicate and work. Masters the tenets of analyzing information as an organizational resource, which includes data analytics, storage and security. Navigates the spectrum of cloud computing, SaaS and internally-hosted infrastructure to design the best solutions to business problems
- Digital Literacy – Seeks opportunities for a broadened vocabulary of digital concepts; challenges established norms so as to realign and reimagine technology ensuring fit with Shire’s Digital Strategy while contributing to improved outcomes for patients, HCPs, and payers
- IT Community Mindset – Promotes sharing of information and resources; cooperates with peers and stakeholders, placing customer needs above individual/departmental priorities; espouses a global view of Shire, celebrates community-minded behavior in others and takes an overall IT perspective when making decisions
- Able to lead and manage application need independently
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Senior Business Systems Consultant Resume Examples & Samples
- Gather and document regulatory and business requirements, translate these into precise solution requirements and oversee the implementation of these requirements through the entire project lifecycle including testing and quality assurance
- Ensure the designed specifications achieve business needs
- Track project progress and make decisions / recommendations to mitigate risk, ensure timely responses on frontline support issues and escalate appropriately as required
- Keep the technical project repository updated and ensure good version control
- Provide additional support to the project manager
- Writing detailed Functional Specifications and other project-related documentation
- Creating user documentation for both internal as well as external audiences
- Must have minimum of 5 years’ experience as a Business Analyst or Systems Analyst
- Regulatory Reporting background (DoddFrank, Emir, CSA regulations) would be a distinct advantage
- Must have a Bachelor in Computer Science or equivalent degree in a related field
- Knowledge and experience with Microsoft Team Foundation Server and an understanding of ALM process
- Must have a solid understanding of derivative products and the lifecycle of the trade
- Knowledge and experience with SQL, XML, Fpml and an understanding of the Software Development Lifecycle
- Must have excellent communication skills, written and verbal
- Must have the ability to build and maintain positive working relationships
- Must have extensive consulting experience
- Must have excellent problem solving and critical thinking skills
- Must have proven leadership abilities
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Business Systems Consultant Resume Examples & Samples
- Serve as technical expert or lead projects/programs and technical staff to develop, test and implement significant new products, or operational improvements or devise new approaches to problems at the division/business unit
- Conduct investigation activity/research and give technical advice to the adoption or integration of new technologies and their business impact
- Lead in the development of standards and procedures and publish/communicate findings via IOI’s, presentations, white papers, etc
- Review, validate & enhance design, conduct performance monitoring and capacity planning; install, test and upgrade releases and associated products
- Evaluate & recommend new software, utilities, and tools
- Set the strategy for implementing new technologies
- In specialized systems (ie. SAP) effectively set options to change the way the program works (configuration responsibilities)
- Accountable for total project scope, budget, completion within budget constraints and schedules completion date. Accountable for successful and timely completion of all tasks/projects under direct and matrix control. Post completion audit of project after implementation to verify expected benefits vs. costs, both development and operating. Project success is critical to the continued business success of the corporation
- Four-year degree or equivalent experience in Information Technology, Computer Science or Computer engineering. Equivalent experience is defined as six years combined experience in the above areas
- 5-8 years of combined experience in Information Technology, Computer Science or Computer engineering (in addition to equivalent experience listed above, if applicable)
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Business Systems Consultant Resume Examples & Samples
- Works as a liaison among stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems
- Partners with Project Manager on high priority projects to drive the projects to successful conclusion assisting as needed
- Conducts peer reviews of other BAs work products
- Manages the business relationships for business analysis efforts
- May be required to direct the work of other business analysts
- May be called upon to fill Project Manager role for less complex projects
- Experience with Actuarial process is required in the Job
- Education: 4 yr college degree or equivalent experience
- Required Certified Business Analysis Professional (CBAP) Required
- 4+ years of experience in business analysis Required
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E-business Systems Consultant Resume Examples & Samples
- System Data Mapping
- Technical requirements gathering & documentation for design level/front end development
- Experience creating Use Cases
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Business Systems Consultant Resume Examples & Samples
- Work with business end users to define and analyze problems for resolution
- Act as an organizational expert within defined subject area - which includes Provider and Claims
- Integrate deep subject matter expertise with industry experience and indepth knowledge of professional standards and trends within the area of expertise
- Working on trends and the implementation of business defined goals
- Minimum of 10 years’ experience in HealthCare
- Experience working with Providers
- Claims experience is a plus
- Ability to manage others when necessary
- Ability to assess situations and formulate and present options
- McKesson product experience is a plus
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Business Systems Consultant Resume Examples & Samples
- Responsible for managing the overall planning, execution, and delivery of team outcomes
- Facilitate the day-to-day coordination of people, process, and technologies while ensuring business partner requirements are met
- Responsible for managing backlog to implement or enhance a wide range of technology solutions, including development, programming, implementation, compliance, and information management
- Responsible for tracking project status and managing project issues and risks to include, evaluation of progress/quality, developing action plans to address gaps throughout project life cycle, adherence to compliance processes, and problem resolution
- Responsible for building and leading effective teams, including building strong sponsor, stakeholder, vendor, business partner, and team relationships while prioritizing projects and managing resources
- Conveys the objectives to be achieved for technical projects of a complex nature that require a higher level of abstract and creative solutions. Coordinates, plans, and may conduct on-going maintenance, enhancements, and upgrades to existing business tools
- Develops and administers project documentation, recommendations, and implementation procedures
- Develops and maintains current knowledge of assigned business areas, Mutual of Omaha practices, and the business environment. Researches, analyzes, and evaluates new and emerging business systems technologies, practices, and methodologies
- Help maintain the Backlog in a way that ensures the needed work is well understood so the team can continually make forward progress
- Help the team to determine the “definition of done” for the product, with input from key stakeholders
- Coaching the team, within the agile framework, in order to deliver high-quality features for its product
- Promote self-organization within the team
- Help the team to avoid or remove impediments to its progress, whether internal or external to the team
- Educate key stakeholders in the agile framework
- Responsible for having the knowledge of the tools and languages used to develop, maintain and execute information management systems
- Identifies, develops and evaluates alternative solutions to meet business requirements. Conveys the objectives to be achieved for technical projects of a complex nature that require a higher level of abstract and creative solutions
- Coordinates, plans and may conduct on-going maintenance, enhancements and upgrades to existing applications
- Oversees vendor relationships
- Develops and implements comprehensive communication and training plans for internal business partners
- Implements system controls and procedures
- Embraces a flexible environment
- Highly motivated self-starter, with the ability to meet stringent deadlines
- Ability to define issues, business/technology needs, and implement solutions
- Ability to adapt quickly to new business and technology
- Strong strategic, tactical and analytical skills with the ability to quickly recognize problems and resolve them
- Experience with development theories and processes
- Knowledge of project management and change management methodologies
- Knowledge and experience demonstrating Agile/Lean Methodologies
- Experience with lean processes and continuous improvement
- Experience and passion for data analytics
- 4-6 years of key product related business and technology functions within the banking industry
- 3-5 years of project management experience and/or business analyst experience
- Awareness of different technology and domains (mainframe, client server, web, portal, new development, infrastructure, server,
- Data transformation, SQL, DB2, Modeling, Mapping, Data Warehousing, etc.)
- Leadership- advocates and leads change, supports team building, recognizes contributions and celebrates accomplishments
- Bachelor’s Degree in related system and/or business related field of study (or equivalent work experience)
- Experience working with Fiserv products such as Signature, Pep+, WireXchange, EFT, RPA
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Business Systems Consultant Resume Examples & Samples
- Demonstrated experience and competency in eliciting system requirements and producing requirement artifacts (functional specifications, use cases, business process flows, data flows, story boards, etc.)
- Participate and provide process improvement recommendations
- Business Analysis (CBAP) certification
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Senior Workday Business Systems Consultant Resume Examples & Samples
- Conduct working sessions with HR customers to gather, understand and analyze business requirements. Provide subject matter expertise on key business process discussions. Design and implement requirements in the Workday HCM solution and aligned HR solutions
- Provide Workday Functional/Technical design insight and direction across the HR/IT team to ensure end to end process alignment as well as compatibility with downstream systems
- Provide functional knowledge of key business processes and the IT services/applications that support them. Support the improvement of business processes through adoption of IT best practices and harmonization
- Manage capability delivery projects ensuring successful delivery of capabilities within timeline and budget expectations. Provide project management and coordination for small enhancements including the creation of project work plans, resourcing, and test plans for business processes
- Maximize existing HR technology investments; capture requirements for business capabilities and ensure IT methodology is appropriately applied to each stage of the global HR processes to achieve maximum efficiency and effectiveness
- Collaborate with the larger IT organization (i.e. Global Professional Services, Infrastructure, and Security) to deliver the appropriate technology solutions
- Bachelor degree in related field – Master degree a plus
- 5-10 years of IT, application configuration and production support
- Ability to thrive in a fast paced, diverse environment
- Proven understanding of Human Resources standards and best practices
- Ability to deliver global Workday Human Capital Management implementation and drive HR transformation. SME in one or more key Workday business processes including: Recruiting, Talent Management, Learning, Compensation and Payroll
- Project Management experience aligning Workday’s Implementation Methodology within the Halyard Project Management Framework
- Excellent oral and written communication skills with solid collaboration skills. Ability to clearly articulate complex messages and requirements
- Ability to interact at the highest levels of the organization and engage stakeholders appropriately
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Business Systems Consultant Resume Examples & Samples
- Minimum 8 years of relevant experience
- BA/BS in Computer Science or equivalent work experience
- Must have experience with the following Oracle R12 modules/areas: R12 Financials, General Ledger, Accounts Receivables, Accounts Payables, Fixed Assets, Cash Management, EB Tax, SLA, Vertex, Source to Pay, Order Management, Cost Accounting and Fixed Assets
- Strongly prefer experience with Oracle SQL,PL/SQL, TOAD, Insight, OBIee 11g,
- Strong written, verbal, and interpersonal communication skills
- Ability to gather business requirements and create/ update MD50 documents
- Ability to manage month end close process and work directly with Global Accounting/Finance team
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Manager, Business Systems Consultant Resume Examples & Samples
- Ten (10) plus years of professional experience as a Business Systems Consultant required
- ERP consulting experience required
- Government Contracting and Nonprofit industry experience is preferred
- Client facing consulting experience is preferred
- Strong analytical, facilitation, documentation, and communication skills required
- Strong project planning, scoping and management skills required
- Strong business process analysis & design and process flow skills required
- Knowledge of Federal Acquisition Regulations (FAR) and Cost Accounting Standards (CAS)
- Excellent interpersonal and customer relationship skills
- Capacity to work in a deadline-driven environment while handling multiple projects/tasks simultaneously with a focus on details
- Capable of successfully multi-tasking while working independently or within a group environment
- Capable of working well under pressure while dealing with unexpected problems in a professional manner
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Business Systems Consultant Resume Examples & Samples
- Utilizes business and system knowledge to support business needs
- Possesses in-depth knowledge of a particular business capability and/or system domain
- Understands impacts of changes to current state business process, data, feeds and systems
- Identifies potential impacts in other systems domains
- May participate in departmental or divisional planning process
- Provides subject matter expertise and capabilities to Business and IT Projects
- Evaluates requests for projects and enhancements
- May make recommendations for operational process improvements and/or system enhancements
- Collaborates with project leads to develop requirements work plans, identify task dependencies, develop estimates and determine resource skill requirements; support risk management and change management activities
- Validates the solution (people, process and technology) meets the business capability, product or system objectives
- Identifies appropriate subject matter experts and stakeholders to participate in requirements sessions
- Participate in validation and verification activities such as test planning, test execution and issue management
- Production support/troubleshooting
- 3 years experiences supporting business technology systems
- Typically has a Bachelor degree in Business, MIS or other related field
- Typically has a minimum of 5 years business operations, analysis, development, testing or equivalent role
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Business Systems Consultant Resume Examples & Samples
- Provides technical consulting on complex projects. Creates detailed specifications from which programs will be written. Formulates systems scope and objectives relative to the TCF’s business plan with consideration for industry requirements
- Acts as primary liaison to the business throughout the project lifecycle including facilitate planning discussions with technical, business and client stakeholders
- Leads post-production discussions and is involved in all discussions involving functional gap analysis and remediation strategy
- Advocate for business goals, and collaboratively bridges gaps across multiple business lines and IT partners to resolve concerns. Procure technical assistance to help in problem resolution
- Provides technical leadership, coaching and mentoring to less-experienced individuals. Analyzes metrics to ensure for client satisfaction is achieved
- Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools
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Senior Business Systems Consultant Resume Examples & Samples
- Change Management Lead, consult, manage and influence change management initiatives on complex or enterprise projects that impact operational culture norms or large cross sections of the company. Apply a structured change management approach and methodology for the people side of change caused by projects, process improvement and change efforts
- Develop a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change. Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns. Contribute to the development of a set of actionable and targeted change management plans – including communication plan, sponsor roadmap, coaching plan, training plan and work with project teams to integrate change management activities into the overall project plan
- Identify resistance and performance gaps, and work to develop and implement corrective actions and create and enable reinforcement mechanisms and celebrations of success
- Conducts change readiness and post change management assessments to determine effectiveness of the change implementation
- Leads and facilitates the definition of business requirements for projects of a highly complex or enterprise nature. Researches, analyzes, gathers metrics, develops, implements, improves and supports business processes and systems. Facilitates Continuous Lean Process Improvement events looking for waste and errors, gathering and analyzing metrics throughout the value stream process, determining success factors, identifying solutions, implementing value added process improvements and establishing benefit tracking reports
- Leads and facilitates identification, development, and evaluation of alternatives to meet business requirements. Conveys the objectives to be achieved for technical projects of a complex or enterprise nature that require a higher level of abstract and creative solutions. Coordinates, plans and may conduct on-going maintenance, enhancements, and upgrades to existing business tools. Performs business impact analysis and research. May employ project management tools
- Resolves conflicts and/or issues by assimilating, interpreting and drawing conclusions from an extensive variety of data with multiple abstract and concrete variables. Effectively influence, persuade and interact with multiple customer contacts to identify the root cause of identified problem and develop, evaluate, and present cost effective approaches that will satisfy the customer's requirements and resolve conflicts across multiple customers/suppliers. Utilizes tools and techniques to develop process models to accurately represent and define the conceptual business environment
- Reviews, analyzes, tests, and recommends new software applications and equipment. Develops and provides oversight to strategic test plans and may conduct quality reviews. May oversee vendor relations. Develops and administers project documentation, recommendations, and implementation procedures. Communicates project outcomes in a clear, effective, and timely manner to necessary parties in the business area and other customer areas
- Advocates and leads change, supports team building, recognizes contributions and celebrates accomplishments. Assists in the work direction of day-to-day activities. Provides overall goals; develops, updates, and maintains work plans. Completes complex and sensitive projects. Acts as a resource, provides training and guidance to others. May provide back-up support for management as needed
- Establishes and maintains effective working relationships with Senior level Sponsors within the various business units. Develops and maintains current knowledge of assigned business areas, Mutual of Omaha practices, the insurance industry, and the business environment. Researches, analyzes, and evaluates new and emerging business systems technologies, process improvement practices, and change management methodologies
- 3-5 years leading Change Management / Project Management experience
- Ability to build teams, lead teams, and collaborate within team environment
- Diverse knowledge of finance and financial services, related legislation, and business operation procedures and practices. Deep knowledge within several financial services disciplines with ability to quickly learn, function and deliver within all relevant knowledge areas
- Demonstrated high level of leadership and relationship skills. Ability to interact with Senior level management within the various business units
- Expert knowledge of change management and continuous process improvement practices, methodologies and tools
- Advanced knowledge of Finance business processes, supporting business system operations, workflow analysis and business systems terminology and standards
- Advanced knowledge of implementation processes and redesign of supporting business processes, which may include software implementation processes. Demonstrated experience with project management processes and tools and in managing and delivering projects timely
- Excellent oral and written communication, human relations, negotiation, conflict resolution, facilitation and presentation skills. Proficient in elicitation techniques and managing requirements. Excellent analytical skills, attention to detail, problem-solving and decision-making abilities. Creativity, diplomacy, sound judgment, and initiative
- Demonstrated ability to meet deadlines, to work independently and as part of a team, to guide and train others, and to provide excellent customer service
- Excellent quantitative, statistical, and data analysis and interpretative skills to make informed decisions and recommendations
- Expert knowledge of administrative systems, applications, office and testing tools in a business environment. Expertise with PC based office tools, such as Outlook 365 and Microsoft Office. Experience with web navigation and software
- Change Management Certification (e.g. Prosci)
- Finance knowledge and experience in the Insurance and Banking industry and related legislation
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Agile Senior Business Systems Consultant Resume Examples & Samples
- Gathering/Documentation of Requirements
- Strong development of end-to-end requirements use cases and technical mock ups from the user experience
- Worked in fast pace environment/large applications
- Able to lead/facilitate stakeholder calls
- Work independently but able to follow the Product Management Engagement Model
- Work in Charlotte in an office cube (after 60days the person work from home only 1 day a week
- Some code development background in .net, Java, Middleware and web services
- Understands and able to read and interrupt test scripts
- Able to write release notes
- Able to work support/management Agile methodologies
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Business Systems Consultant Resume Examples & Samples
- Able to deliver PAM or Dimension enhancements by designing and building interfaces, reports, batch jobs, and modifying configurations
- Responsible for downstream systems impact
- Willing and able to share knowledge in an efficient and structured manner
- Hands-on SimCorp Dimension or PFS PAM (Princeton) experience is preferred for this role
- Hands-on experience with a data warehouse application is a plus
- Excellent understanding of asset classes, and how end-users use PAM or Dimension
- Familiarity with the PAM or Dimension data model is ideal
- Ability and confidence to meet with business clients and represent day-to-day system issues and changes clearly and effectively
- Desire to learn new skills, adapt, and take on new challenges
46
Temporary Business Systems Consultant Resume Examples & Samples
- Oracle R12 modules/areas: R12 Financials, General Ledger, Accounts Receivables, Accounts Payables, Cash Management, Source to Pay,
- Some experience preferred with Oracle SQL,PL/SQL, TOAD, Insight, OBIee
- Experience with SDLC process
- Ability to conduct meetings with cross functional team members
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Business Systems Consultant Resume Examples & Samples
- Provides first and second tier support to ISETS end users for Child Support applications and hardware
- Interacts with Application third tier team to restore service and/or identify and correct core problems
- Answers user assistance requests by phone, email, or fax with the ability to identify, diagnose, and respond with a solution in a timely manner
- Tactfully explains and describes the problem and resolution to users in an understandable manner
- Assists users with Financial Management and accounting issues
- Simulates or recreates user problems to resolve user navigation issues
- Ensures user communications are timely; courteous; and on-going
- Follows all written procedures and guidelines for systems operations
- I5 User - ID creation, modify and resets
- Process requests for Active Directory, Cognos, License Suspension, and Panoptic IDs
- Assist with access to various websites and web mail
- Subject matter expert for Cognos (Data Warehouse)
- Assists with county program installs
- Completes assigned weekly/bi-weekly/monthly reports for supervisor
- Performs other related duties and projects as assigned
- Thorough knowledge of Child Support applications, websites, and hardware
- Thorough knowledge of SharePoint and IBM Rational
- Thorough knowledge of the Child Support Data Warehouse
- Ability to communicate effectively orally and in writing
- Ability to identify and resolve problems using research techniques
- Ability to retain composure in stressful situations
- Possesses a sense of urgency towards tasks
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Business Systems Consultant Resume Examples & Samples
- Identify and assist in the re-engineering, improvement or replacement of existing business processes and associated technology
- Elicit, document, examine and manage business requirements on projects by following the current company development methodology. This involves managing business requirements sessions, conducting interviews and accessing existing documentation
- Understand relationships and facilitate the communication between the business and technology areas
- Coordinate and facilitate business requirements gathering sessions, gap analysis, risk assessment and business requirements validation
- Translate the business requirements into functional requirements. Ensure traceability and understanding of the requirements by all project/support members to enable systems enhancements /projects to be constructed
- Participate in Project Management activities such as managing the delivery of projects through initiation, estimating, work planning, analysis, design, constructions, deployment and post-project review
- Engage IT resources such as architects, designers, developers, and the testing team at the appropriate times in the project life cycle
- Minimum 5 years experience as a business systems analyst involved in all phases of a project life cycle
- Deliverables: proven ability to produce project documentation including but not limitied to: business, functional/non-functional, and user requirements documents, process and data maps, use cases, tracability matrix, report specifications, implementation and test plans, etc
- Knowledge of systems integration management methodologies, processes and techniques
- Facilitation: ability to guide and keep a group on track, recognize issues that need to be dealt with, and ensure everyone is heard, Guide the group through collaborative decision-making to achieve its goals
- Consulting: Elicit information by applying approaches or styles applicable to the situation. Use questioning techniques and objective listening to clarify expectations and assumptions, make recommendations for alternatives to overcome challenges
- Proficient with MS Office suite of products including MS Visio and MS Project
- Experience with Third Party vendors and COTS implementation projects
- LI-AG1
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Business Systems Consultant Resume Examples & Samples
- Develops ad hoc lists utilizing SQL queries
- Applies analytics to target customer populations
- Interfaces with internal customers/requestors
- Regularly works under deadlines and may be subject to extreme workloads
- SQL Server (Latest Versions)
- Stored Procedures / T-SQL
- OLTP / OLAP/ Cubes
- SSMS / SQL Server Management Studio
- SSAS / SQL Server Analysis Services
- SSRS / SQL Server Reporting Services
- Familiar with the technical aspects of data warehousing, Business Intelligence systems
- Predictive Modeling and Statistical Analysis
- Marketing Data Analysis Techniques
- Financial Analysis Techniques
- Social Media / Email /Website Analytics
- Bank or similar financial experience a plus
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Business Systems Consultant Resume Examples & Samples
- Bachelor’s Degree in Computer Science and at least 3 years of experience in leadership, a project management or service management role OR Associate’s Degree and at least 5 years of experience in a leadership, project management or service management role
- The ideal candidate must possess an advanced understanding of IT Service Management concepts, have practical / real-life experience designing and implementing ITIL processes, have attention to detail and have good organization and project management skills
- Ability to understand, translate and communicate technical information so that it can be clearly understood by customers and colleagues
- Well organized with a methodical approach to completing work
- Ability to prioritize workload in order to meet targets
- Able to analyze information and anticipate problems
- Ability to lead / facilitate diverse teams
- Proven experience of working within a team but having the ability to work independently
- Self-motivated with the ability to adapt to changing priorities
- Experience in working in the SDLC lifecycle
- Experience in creating, managing and maintaining process flows / diagrams and process definition documents
- Experience in gathering metrics and analyzing requirements in order to improve existing processes
- Use of a Service Management Platform (Remedy, ServiceNow, UniCenter, IBM, HP, etc.)
- Advanced experience with Microsoft Office tools (MS Word, MS Excel, MS PowerPoint, Visio, etc…)
- Proven experience leading concurrent, large-scale activities
- Demonstrated technical leadership and the ability to manage and direct others
- Experience leading large process improvement projects
- Experience in defining, measuring and trending process metrics
- Ability to analyze performance data to demonstrate the effectiveness of the ITSM processes (CSFs, KPIs, KRIs, SLAs, etc…)
- Experience in developing, managing, and maintaining the CSI process and associated procedures
- Experience in formal adult training
- Experience in conducting process assessments, designing processes, and implementing service management solutions
- Experience in developing, engineering and improving IT Service Management processes
- Experience in leading the transformation of business processes
- ITILv3 (Foundations)
- ISO20000 / ISO20001
- Formal ITSM Frameworks (ITILv2, ITILv3 or COBIT5)
- Lean- IT
- Continual Service Improvement (CSI)
- 6-Sigma
- Kaizen
- Kata
- 5-whys
- Affinity Diagrams
- Fishbone Diagrams
- Metrics (SLAs, CSFs, KPIs)
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Business Systems Consultant Resume Examples & Samples
- 1) 7+ years working as a Business Analyst - experience creating documentation for specific projects, gathering specs and artifacts based on the project and then putting these into BRDs and FRDs and having these translated to the DBAs
- 2) Understanding of database concepts (SQL, Oracle, Sybase) - worked on database specific projects, understand the difference databases and the difference between a databases versus a server
- 3) Audit/risk/compliance experience within banking, understand regulations for databases, understanding what remediating a database is or how an audit of a database happens, worked on regulatory projects for databases
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Business Systems Consultant Resume Examples & Samples
- Ability to provide assistance to end users without hands on or remote access to customer’s PC
- Interacts with tier three team to restore service and/or identify and correct core problems
- Ensures user communications are timely, courteous, and on-going
- Assists customers with navigation to program install site - escalating to tier three support when county is unable to install
- Prefer knowledge of SharePoint and/or IBM Rational
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Associate Business Systems Consultant Resume Examples & Samples
- Allies with other IT functional areas to remain current on project status, and inform customer management of progress; conversely, keeps IT managers aware of user issues and resolves conflicts. Identifies the impact of any relevant statutory, internal or external regulations on the organization's use of information
- Has defined authority and responsibility for a significant area of work, including technical, financial and quality aspects. Establishes organizational objectives and delegates assignments. Accountable for actions and decisions taken by self and subordinates
- Bachelor’s Degree or an equivalent combination of education and work experience
- Exercises latitude in the approach to problem solving
- Experienced in implementing and supporting global systems
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Associate Business Systems Consultant Resume Examples & Samples
- Assists in the identification, development, and evaluation of alternative and new opportunities to meet business requirements
- Conveys the objectives to be achieved for technical projects of a complex nature that require abstract and creative solutions
- Assists in the coordination and planning of ongoing maintenance, enhancements, and upgrades to existing business tools. Performs business impact analysis and research
- Proven initiative and leadership skills to support change/ continuous improvement
- Self-sufficiency in utilizing process improvement techniques
- Knowledge of administrative systems, applications, office and testing tools in a business environment
- Knowledge in business system operations, equipment evaluations, system development techniques and workflow analysis, and business systems terminology and standards
- Knowledge of implementation processes and redesign of supporting business processes
- Knowledge of change management practices and tools
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Business Systems Consultant Resume Examples & Samples
- Daily meetings on multiple work streams they will be assigned to create requirements for, they meet with PMs and the SMEs on these projects to gather the requirements and documents needed for it
- They will work with the Enterprise Security teams to make sure the audit remediation projects happen on the databases, on SQL and Oracle
- Writing communication to DBAs that include the BRDs and FRDS that have the specs for the projects
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Business Systems Consultant Resume Examples & Samples
- Partner with business and technology areas to ensure the delivery of quality solutions that meet the needs of our Finance & Accounting business users and stakeholders
- Plan and manage the business requirements effort on projects to support business needs. This includes estimating and managing changes for business requirements
- Provide application support in the production environment to meet Service Level Agreements
- Elicit, document, examine and manage business requirements on projects by following the current company application development methodology. This involves managing business requirements sessions, conducting interviews and assessing existing documentation
- Identify, document, and assist in the re-engineering, improvement, or replacement of business processes and associated technology
- Develop and maintain relationships to facilitate the communication between the business and various technology areas
- Facilitate requirements sessions, fit/gap analysis, risk assessment and business requirements validation
- Translate business requirements into functional requirements. Ensure traceability and understanding of the requirements by all project/support members to enable systems enhancements/projects to be constructed
- Conduct training sessions and prepare training manuals
- Provide production support and troubleshooting, root cause analysis, and problem management
- Participate in the creation of test strategies/plans and execute test cases as part of the production support role; engage internal Testing department as appropriate
- Bachelors degree in Computer Science, Information technology, or Business Administration
- Minimum 10 years experience as a Business Systems Analyst in a large corporate environment, together with 7 – 10 years experience in Oracle Financials
- Must have Oracle ERP Financials and support experience: Oracle Financials GL, understanding of security as well as Applications Desktop Integrator, Web ADI and Discoverer
- Strong understanding of Oracle modules functionality: Procure-to-Pay
- Strong understanding of Finance processes: budgeting, GL month end/quarter end, closing and reconciliation processes, budgeting and forecasting, financial planning and reporting
- Proficiency with SOX regulations and IT Change Management
- Strong experience with full life cycle of software development, including requirements, design, development, testing, rollout, implementation and training
- Experience working in projects, support and enhancements for Oracle Financials system
- Problem management: work to prevent problems or reduce impact of problems when possible
- Knowledge of underlying database tables and understanding of their relationships using Oracle Applications : 12.1.3
- Must have Oracle R12 experience
- Able to write and execute SQL Queries to help trouble shoot support issues
- Proficient with MS Office (Word, Excel, Access) and MS Visio suite of products
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Business Systems Consultant Resume Examples & Samples
- Hands-on technical work including relational design, SQL coding, stored procedures, interface development and integration (ETL), testing, deployment and other support activities
- Assist in preparing and presenting tactical and strategic plans for developing and supporting integration solutions between multiple systems
- Contribute to application and technical architecture plans and participate in reviews
- Maintain consistent development methodology, documentation, processes and application source code management
- Engaging on capturing and challenging business requirements, while designing solutions based on technical knowledge of the order management system, middleware integration and recordkeeping accounting application
- Employ efficient development and support processes to produce high quality, maintainable solutions
- Keep abreast of current standards, technologies, approaches and methodologies
- Participate in data analysis and data transformation rule analysis, delivering data to a high volume, highly visible, data warehouse repository
- Always applying the concept of continuous improvement
- Always focused on the growing client and business demand for enhanced trading and reporting functionality
- Ability to understand the business processing requirements and technical capabilities available
- Experience with relational database modeling and data warehousing, STAR Schema experience a plus, Facts and Dimensions
- Strong working knowledge of MS SQL Server or a similar relational DBMS
- Experience with Informatica technologies a plus
- Ability to manage time within a matrixed organization and able to effectively multitask
- Excellent written and oral communications a must
- Experience in financial transaction processing and asset management systems preferred
- Experience with the concepts of Account, Portfolio, Fund, Holdings, Transactions, Securities, Prices, Rates, Currencies, Sectors, Performance, etc
- Action oriented, proactive thinker with decision making capabilities
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Business Systems Consultant Resume Examples & Samples
- Work with the AOS Utilities – IT Service Management (ITSM) operational support team to gather, document and manage business requirements on baseline / operations issues, enhancements and small projects by following the current company development methodology
- Facilitate the communication between the business and technology areas to address business issues
- Ensure all written documentation is clear, understandable, audience appropriate and accurately capture the key information required for a quality solution that meets the business needs
- Work with the team on process analysis and improvements
- Work with management on monitoring and reporting on performance metrics
- Over time, develop an understanding the business area, system(s) being managed as well as understand the business direction
- Participate fully as a member of the team by supporting a work environment that promotes knowledge sharing, customer service, quality, innovation and teamwork
- Minimum of 5 years previous experience working in business analysis role is required
- Facilitation: ability to guide and keep a group on track, recognize issues that need to be dealt with, and ensure everyone is heard
- Guide the group through collaborative decision-making to achieve its goals
- Consulting: Gather information by applying approaches or styles applicable to the situation
- Use questioning techniques and objective listening to clarify expectations and assumptions
- Problem management: work to prevent problems or decrease impact of problems when possible
- Work collaboratively with others to reach solutions
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Business Systems Consultant Resume Examples & Samples
- Validates the solution (people, process and technology) meets the business capability, product or system objectives. Identifies appropriate subject matter experts and stakeholders to participate in requirements sessions
- Production support/troubleshooting: Consults on troubleshooting and defect resolution. This includes requesting resources, migration through environments and ticket management
- Proactively communicates status of enhancements, change requests and defects
- May manage change, defect and enhancement request process and assignment of approved work
- Documentation and Training: Maintains documentation of current state systems and processes
- Assists in development of training materials and business implementation/transition activities
- Simultaneously supports multiple projects as assigned
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Associate Business Systems Consultant Resume Examples & Samples
- Elicits and communicates the organization’s business strategy; works directly with business unit clients to understand specific business processes and needs and opportunities for improvement; identifies IT capabilities and information required to support the business processes and collaborates in the development of appropriate information management strategies, developing them as an integrated part of the business strategy
- Identifies current and emerging business needs and evaluates alternative IT solutions using standard information systems methodologies and best practices. Proactively seek out strategic business opportunities with business unit executives for the application of new or existing IT capabilities
- Develops information systems strategies that meet the requirements of the business. Identifies the business benefits of alternative strategies. Ensures compliance between business strategies and technology directions. Prepares testing plans to confirm that requirements and system design are accurate and complete
- Manages relationships between clients involved and IT organizations to assure effective communication between the groups is occurring. Brokers services within IT community on behalf of customers; coordinates system solutions
- Bachelors Degree or an equivalent combination of education and work experience
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Senior Business Systems Consultant Resume Examples & Samples
- Manages process improvement initiatives associated with business technologies utilizing various methodologies and techniques to improve quality, efficiency and the effectiveness of products and services
- Facilitates continuous process improvement activities looking for waste and errors, gathering and analyzing metrics throughout the value stream process, determining success factors, identifying solutions, implementing value added process improvements and establishing benefit tracking reports
- Researches best practices, implements system controls and procedures
- Conducts change readiness and post change management assessments to determine effectiveness of change implementation
- May serve as a liaison to other Operations or business areas. Reviews, analyzes, tests, and recommends new software applications and equipment
- Oversees vendor relations
- Advocates and leads change, supports team building, recognizes contributions and celebrates accomplishments
- Assists in the work direction of day-to-day activities
- Completes complex and sensitive projects
- May delegate tasks to others (as appropriate) on projects with varying levels of complexity
- Establishes and maintains effective working relationships with Senior level Sponsors within the various business units
- Experience in and knowledge of Pershing and Albridge platforms
- FINRA Series 24 or ability to obtain
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Multichannel Assoc Business Systems Consultant Resume Examples & Samples
- Supports multichannel capabilities and underlying digital technology for Commercial and Medical field users
- Identifies current and emerging multichannel business needs and evaluates alternative IT solutions using standard information systems methodologies and best practices
- Assesses and understands multichannel capability and digital technology gaps and works with vendors and internal technology teams to close those gaps
- Develops information systems strategies that meet the requirements of the business
- Manages and provides expert advice on the multichannel capabilities, design, justification, implementation and business use of the US Veeva CRM system
- Identifies alternative solutions, assesses feasibility and makes recommendations typically seeking to exploit and leverage new or existing IT technology components
- Translates business requirements into functional requirements
- Performs data and process modeling, manages change, and coordinates verification, and validation of requirements
- Identifies IT capabilities and information required to support the business processes and collaborates in the development of appropriate information management strategies to support those processes
- Develops business relationships and integrates activities with other IT departments to ensure successful implementation and support of project efforts
- Identifies the impact of any relevant statutory, internal or external regulations on the organization's use of information
- Experience with Veeva CRM multichannel capabilities, such as CLM, Approved Email, Engage, Co-Browse and Veeva Vault
- Experience in executing Systems Development Life Cycle processes in a highly regulated industry, Pharmaceuticals preferred
- Experience and expertise with Digital Marketing initiatives and projects, regardless of user and audience community, including but not limited to web, app, email, and mobile tactics
- Strong inter-personal and communication skills, ability to work with and across all levels of management and stakeholder groups (Technical, Marketing, Sales, Medical, Regulatory, Customer Excellence, Operations, etc.)
- Deals comfortably with risk and ambiguity, changing course when needed
- Knows the business and the cross-functional contributions needed to deliver results
- Proven effectiveness with taking ownership of deliverables and influencing cross-matrix teams to ensure initiative pull-through and delivery
- Accountable for the accuracy of the fit of the proposed solution to the business needs
- Develops and proposes solutions and achieves consensus on approach for applying technology to the business problem
- Influences organization decisions and business area objectives
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Business Systems Consultant Resume Examples & Samples
- Lead and manage the development of quality BSA deliverables for medium to large projects
- Partner with business partners, vendors, leaders, application development and testing teams to ensure quality solutions that meet the needs and expectations of our business partners and clients
- Understand the technical and operational challenges and objectives that may impact the rollout of an application/process. Use that to drive discussions about solutions and risk mitigation
- Establish and maintain trusted advisory roles with clients by gathering and analyzing information to provide recommendations that address and resolve business issues
- LI-DF1
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Business Systems Consultant Resume Examples & Samples
- Partner with business and technology teams through projects and initiatives to ensure the delivery of quality solutions that meet the business needs
- Be part of a dynamic team of professionals in a highly collaborative environment
- Plan and manage business requirement effort required on projects or small enhancements
- Participate as a member of project teams to implement business solutions and applications
- Lead and manage the development of quality BSA deliverables for small to complex projects
- Establish and maintain trusted advisor roles with clients by gathering and analyzing information to provide recommendations that address and resolve business issues
- Champion the BSA role by actively leading and contributing to continuous improvements within the practice
- Minimum 5 years’ experience as a Business System Analyst
- Good understanding of systems development and project methodologies
- Understands Software Quality Assurance testing concepts and techniques
- Experience working in a matrix environment, onshore/offshore IT model
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Business Systems Consultant Resume Examples & Samples
- Senior BSC/BA with 5+ years of experience working in medium to larger Enterprise environments
- Must be an Excel guru (pivot tables and other advanced Excel functions) with extensive Visio, Project and other MS Office applications experience
- Must have general security knowledge such as network, firewalls, encryption
- Must be organized and have rigorous attention to detail
- Great written and verbal communication skills with both Business/Management and Technical/Engineering resources
- Ability to work effectively under aggressive timelines
- Must be a self-starter with the ability to understand and turn simple requirements into effective processes
- Strong understanding of or experience with Server/Application encryption technology, encryption key management and information security policies
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Associate Business Systems Consultant Resume Examples & Samples
- Presents, facilitates and leads highly effective process improvement events using methods of culture-appropriate team building, team energizing, data gathering and analysis, problem solving, project management and state of the art presentation and platform skills
- Seeks and evaluates process improvement and Lean Enterprise information, materials, and methods to match specific organizational needs as outlined by management, and adapts them to use in the execution of process improvement events
- Participates in and coordinates the development of event Charters and scheduling of the events. Works with departmental management to assure appropriate
- Participation and support. Assists in locating and reserving meeting locations and coordinating the delivery of services and materials necessary for a successful event
- Demonstrate a strong understanding of Process Improvement and LEAN as a Subject Matter Expert in the field, and deliver skills and knowledge training in a manner that facilitates employee development
- Develops reports of overall Continuous Improvement activities including accomplishments, participation, projected activities, and anticipated needs
- Work effectively and adaptively with a wide range of audiences including all levels of leadership and staff, different generations, different cultures, and different learning styles
- Broad knowledge and experience with Information Services work management systems and methodologies such as
- Commitment to personal and organizational growth while pursuing the expansion of facilitation tools and techniques
- Skilled in using data and information to assess and understand issues, evaluate options, form conclusions and make decisions
- Technical aptitude with MS Office tools
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Business Systems Consultant Resume Examples & Samples
- Facilitate & perform detailed requirement's engineering with prioritization and detailed business process design (Micros)
- Estimate business requirements, tasks, change requests and prioritize them
- Perform analysis, functional design, specification, testing and documentation of end-to-end integration solutions
- Prepare test data and pretest new functionality (unit test and function test within IT) and perform integration test and user acceptance test with business key users
- Presentation of finished products and the developed functionalities
- Contribute to IT/Business documentation or validation documents in projects/support as outlined in RACI matrix
- Ensure system is implemented and maintained according to GRC requirements and policies (e.g. authorizations., GxP etc.)
- Train key users and relevant SAPCC peers on ERP processes
- Handover know-how, documentation and solution to support team
- You will also provide Level 1,2 and 3 assistance supporting the business operations in areas related to the SAP FI and CO modules and integration points between SAP SD/CS, MM/PP, and FI/CO
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Business Systems Consultant Resume Examples & Samples
- Facilitate & perform detailed req.'s engineering with prioritization & detailed Bus. Process Design (Micros)
- Prepare test data and pretest new functionality (Unit Test and Function Test within IT) and perform Integration test and user acceptance test with business key users
- Contribute to IT/Business or validation documents in projects/support as outlined in RACI matrix
- Ensure System is implemented & maintained according to GRC requirements & policies (e.g. Authorization, GxP, etc.)
- Train key users and relevant SAP CC peers on ERP processes
- Handover knowhow, documentation and solution to support team
- Resolve Level 3 support issues
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Business Systems Consultant Resume Examples & Samples
- Act as System Business Consultant for some Investment Performance and Attribution (P&A) systems, and fulfill a “System Owner” role for other apps
- Act as liaison between business and systems areas to develop, document, and review solutions to business / system needs
- Thorough understanding of data flows and processes that manage data into and out of the internal environment including middleware transform tools and downstream data repository
- Provide process and technology recommendations for improving efficiency or minimizing risk
- Developing process mappings and documentation
- Develop Service Level Agreement and Service Recovery Documents
- Implementing new processes into production to reduce financial/business risk and improve efficiencies
- Experience interacting with or directing other support teams
- Mentoring members of the business analysis team to improve requirement gathering process and documentation
- Provide end-user application support, troubleshooting, and requirements gathering for system enhancements
- Coordinate user acceptance testing, certifications of applications, change implementation activities with business partners, and service delivery with various groups in Global Solutions Delivery
- Take ownership of some investment apps and ensure that offshore support teams are meeting SLA’s
- Participate as P&A Subject Matter Expert in large and small projects, as needed
- Assist with vendor service management including coordinating change requests, upgrades and production issues with software vendors
- Work with business analysts, system analysts, and technical teams to ensure continued smooth operation of the applications
- Ensure adherence to quality standards
- Collaborate with geographically and culturally diverse cross-functional teams
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Business Systems Consultant Resume Examples & Samples
- Partner with business and technology areas to ensure the technology and process solutions delivered/supported meet the needs of the business partners and the appropriate level of quality based on risk
- Plan and manage the business requirement's effort required on projects to support business needs which includes change management of business requirements and estimating the business requirement's effort
- Provide technical guidance concerning business implications of application development projects
- Identify and assist in the re-engineering, improvement or replacement of business processes and associated technology
- Translation of the business requirements into functional requirements. Ensure understanding of the requirements by all project/support members to enable systems enhancements/projects to be constructed
- Develop and unit test technical solutions
- Provide test support in the establishment of test environments and the execution of test models
- Work with actuarial analysts with direction and support from technical leads to meet project deliverables in the development phases of our projects
- Apply analysis skills to understand and assess the impact of technical changes within the environment
- Learn about ALM’s business, existing applications, the infrastructure that supports them and the design patterns used
- Participate in the evaluation and direction for specific ALM applications
- Provide technical support concerning existing and future ALM applications to broader ALM business area
- Provide guidance in application of Sun Life Financial’s model risk policies to the broader ALM business area
- Work with others to reach solution
- Training (ie. prepare and clearly present/explain information so it can be understood by others, ability to transfer knowledge clearly and effectively)
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Business Systems Consultant Resume Examples & Samples
- Establishing and maintaining of the purpose, principles and benefits of the Enterprise Data Governance Program
- Establishing, maintaining and delivering of a cohesive message and experience surrounding the Enterprise Data Governance Program
- Execute the establishing, maintaining and delivering of the procedures, standards, resources and governance around maintaining the Enterprise Data Dictionary
- Focus on expanding EDG Program to all of Mutual of Omaha. Communication and partnership are key skills
- Support of the Enterprise Data Governance Board
- Partner with the Enterprise Data Strategy Information Services team
- Provide day to day support to all aspects of Enterprise Data Governance
- Enterprise Data Dictionary development and design
- May employ project management tools. Reviews, analyzes, and tests new software applications and equipment. Assists in the development and execution of test plans
- Assists in the development and implementation of communication and training plans for internal and external business associates and customers
- Assists in the completion of complex and delicate projects
- Prepares project outcome information to be delivered to necessary parties in the business area and other customer areas
- Demonstrated consulting skills, with change management concepts and strategies, including communication, culture change and performance measurement system design
- Demonstrated ability to manage adversity and challenging situations
- Ability to articulate vision of transformation efforts and a sense of mission
- Ability to manage senior relationships across all business and functional areas
- Ability to develop cooperative and constructive working relationships
- Ability to handle complaints, settle disputes and resolve conflicts and negotiate with others
- Self directed – ability to make sound decisions on your own
- Knowledge in business system operations, equipment evaluations, system development techniques and workflow analysis, and business systems terminology and standards. Knowledge of implementation processes and redesign of supporting business processes. Experience with project management processes and tools
- Ability to meet stringent deadlines, to work independently and as part of a team, to guide and train others, and to provide excellent customer service
- Self-sufficiency in utilizing quantitative, statistical, data analysis, and interpretative skills
- Proven initiative and leadership skills to support change/continuous improvement. Self-sufficiency in utilizing process improvement techniques
- Knowledge of insurance products, the insurance and financial industries, related legislation, and business operation procedures and practices
- Knowledge of data governance practices, business and technology issues related to management of enterprise information assets and approaches to data usage, management, and protection
- Highly developed skills in priority setting and alignment of program priorities
- Effectiveness in building trust, respect and cooperation among teams
- Experience using data either in business analytics, data modeling, report coding or research
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Associate Business Systems Consultant Resume Examples & Samples
- Assists in the identification, development, and evaluation of alternative and new opportunities to meet business requirements. Conveys the objectives to be achieved for technical projects of a complex nature that require abstract and creative solutions. Assists in the coordination and planning of ongoing maintenance, enhancements, and upgrades to existing business tools. Performs business impact analysis and research
- Prepares project outcome information to be delivered to necesary parties in the business area and other customer areas
- Understands concepts associated with the I/S architecture and information services industry
- Ability to communicate and document procedures and standards
- Experience with data quality analysis and profiling
- Demonstrated ability to perform root cause analysis
- Excellent verbal and written communication, human relations, negotiation, and presentation skills. Analytical skills, attention to detail, problem solving and decision making abilities. Creativity, diplomacy, sound judgment, and initiative
- Knowledge of administrative systems, applications, office and testing tools in a business environment. Experience with PC based office tools, such as Microsoft Office, Lotus Notes, Web navigation and software
- Experience working with data using an ETL tool such as Informatica
- Proven Data Quality experience
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Business Systems Consultant Resume Examples & Samples
- 2: Previous experience gathering BRD's (requirements gathering) and communicating to the business effectively
- 3: Previous experience doing basic UAT testing on the requirements that was gathered
- Schedules and coordinates project tasks and/or problem reviews and ensures completion of assigned actions
- Identifies project/production issues and works with project team to provide solutions or escalates to avoid project delays
- Generates reports regarding project and budget status and facilitates communication efforts
- Compiles and maintains project documentation and issues log
- Coordinates implementation activities across a broad range of functions and departments
- Works with client groups to identify training needs and arranges and/or delivers training
- Works with project teams to develop and document processes and procedures
- Enhances websites to host project documents, reports, and related information
- Serves as primary point of contact for project information and updates
- Coordinates project resources and provides guidance to less experienced staff
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Associate Business Systems Consultant Resume Examples & Samples
- Experience with data analysis and profiling
- Ability to learn software in a self-guided fashion
- Experience working with an automated data lineage software solution
- Proven Data Analysis experience
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Business Systems Consultant Resume Examples & Samples
- Partner with various stakeholders to ensure the timely and cost effective delivery of quality solutions that meet business needs,
- Plan, lead, manage, and deliver business systems analysis (BSA) for software projects, including but not limited to: high-level requirements, detailed level requirements, and business risk/impact assessments,
- Leverage your ever-growing toolkit of elicitation and analysis techniques,
- Build trusted partnerships with our internal business clients, application designers, developers, and testers and be able to advise and influence, and
- Demonstrate effective, timely, and transparent communications with all stakeholders
- Communication (including effectively interacting with all levels of our organization),
- Consulting, negotiating, influencing, and managing conflict-resolution, and
- Critical thinking, analysis, and problem-solving
- A Post-secondary degree or diploma in Information Technology, Business Administration, or equivalent work experience,
- Greater than five years of experience as a BSA Practitioner,
- Greater than three years of experience providing direct and/or indirect leadership,
- Excellent English writing skills,
- Experience with productivity tools such as: Microsoft Office products (Word, Excel, PowerPoint, Visio, Project),
- Experience with Requirements Management tools such as: HP Quality Centre or HP Application Lifecycle Management (ALM),
- Experience with collaboration tools such as: Lotus Notes and SharePoint,
- Knowledge of Financial Services industry; specifically, insurance is an asset, and
- Having your CBAP certification is an asset
- LI-AJ2
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Business Systems Consultant Resume Examples & Samples
- Partner with business and technology teams to deliver innovative and creative quality solutions
- Good understanding of systems development lifecycle
- Flexiblility to operate within an Iterative, Agile or Waterfall project methodologies
- Knowledge of asset management, asset administration, and/or Regulatory and Financial Reporting
- Experience with asset management and/or investments administrative applications
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Business Systems Consultant Resume Examples & Samples
- Leading working groups to understand business requirements and emerging business needs to identify product and business opportunities
- Bringing together technology resources (other IT departments, service providers and vendors) to fulfill client requests
- Collaborating with your colleagues on the team to lead them through the project or request to enhance the application’s efficiency and effectiveness
- Maintaining software policies and procedures
- Working independently and contributing to the team with minimal supervision
- Delivering value and differentiation to the customer
- Bachelor degree in Computer Science or Business Administration or equivalent experience
- PMP project management certification and / or equivalent experience along with hands-on experience with waterfall and agile SDLCs
- Excellent understanding and hands-on implementation of at least one of enterprise level system applications (Salesforce, Workday, Cornerstone) or related application
- Knowledge and experience with networking technology including Microsoft Azure, database query tool SQL, ETL tools (Informatica), scheduling tools (CA Workflow Automation)
- 3-5 years of experience with an application with global reach
- Ability to express complex technical concepts effectively, both verbally and in writing
- Entrepreneurial spirit and comfort working with rapidly changing environment
- Continuous learning mindset to stay up-to-date on industry developments and vendor landscape
- Effective conceptual, diagnostic, analytical and problem-solving skills
- Maintain highest level of ethical conduct in safeguarding sensitive, confidential, financial, HR company information
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Business Systems Consultant Resume Examples & Samples
- Previous experience with highly complex technical projects/programs
- Demonstrated support of the Change Management environment
- Demonstrated use of reporting tools associated with PAC2000
- Demonstrated strong understanding of business and systems
- Demonstrated technical aptitude
- Effectively navigate complex cross functional and matrixed team dynamics
- Must be able to effectively manage multiple high priority issue at one time
- Ability to work in a rotational 24x7 on-call support environment
- Excellent professional written and oral communications
- Excellent analytic skills and technical documentation skills
- Experience in identifying, clarifying and resolving issues and risks
- Self-starter who can handle several work items independently
- Strong understanding of the Real Estate Lending Business and processes
- Experience working with senior and mid-level management
- Experience supporting Business and Technical BCP plans
- Broad WFHM business and technical knowledge-working experience in both Mortgage Business and Technical arenas
- Experience with system monitoring tools - OpTier, Splunk, HPD
- Experience coordinating Hardware and application installations
- May require rotational weekend support
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Business Systems Consultant Resume Examples & Samples
- Partner with business, vendors, leaders, and cross-functional teams to ensure quality solutions that meet the needs and expectations of our business partners and clients
- Assume ownership of incidents and ensure they are managed to resolution through effective coordination of resources, appropriate escalation and meeting facilitation
- Assist Tier 1 and 2 operational support in resolution of day-to-day production issues from gathering requirements through root cause analysis. Includes developing action plans to deliver timely solutions, while adhering to Service Level Agreements and Sun Life’s security/compliance standards to reduce business impact
- Collaborate with project teams to solve complex, cross-account business problems with long-term implications
- Lead, motivate, support and coach team members by providing guidance that is appropriate for their knowledge and skill level
- Champion Investment Operations role by actively leading and contributing to continuous improvements within the team’s best practices
- Minimum 5 years of experience in a Business Systems Analyst or Operations Analyst role in an IT environment
- Strong knowledge of Business Analysis principles, best practices, and industry tools
- Exposure to Database Management Systems: Microsoft SQL Server, Oracle Database
- Familiar with Operating Systems: Windows, Mainframe
- Experience with utilizing MS Office products effectively
- Investment asset management and administrative knowledge
- Experience working with Third Party vendors
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Business Systems Consultant Resume Examples & Samples
- Perform data analysis in partnership with Product Owner and as a member of a Scrum team
- Provide leadership to the application development group on the data mapping and profiling
- Contribute in develop data standards, best practices, processes and data requirements in support of strategy
- Engage in multiple projects simultaneously
- Assume the roles of senior advisor, teacher, mentor and expert to more junior members of the organization
- Provide support to business and systems management in addressing complex business issues
- Presents recommendations to management and implementing solutions
- Good vendor involvement (new and existing)
- Consult with management on a variety of issues
- Provide input to business planning and direction and identifying opportunities, risks and impacts
- Partner with peers across the division to share best practices
- Effectively manage and lead in an ambiguous environment
- Provide technical leadership within a geographically and culturally diverse cross-functional team
- Adhere to Global Information Risk Management policies and standards
- Ability to understand technical/data mapping gaps/issues and translate them into business/functional issues (and vice versa)
- Ability to do advance data analysis and profiling
- 5+ years Business Systems Consultant (BSC) experience
- 5+ years’ experience performing data analysis
- Excellent knowledge and understanding of the Group Retirement business
- Experience working on Agile teams
- Excellent influencing, interpersonal and presentation skills
- Strong analytical, diagnostic, and problem-solving skills
- Strong conceptual skills
- Demonstrate judgment and flexibility in a dynamic environment
- Extensive knowledge and understanding of process design, analysis, and productivity improvement methodologies
- Awareness and understanding of cultural diversity
- Effective influence and negotiating skills
- Effectively utilize multi-media technology for engaging virtual teams
- Ability to maintain a balance of confidence and approachability
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Business Systems Consultant Resume Examples & Samples
- Provide technology support in the creation of requirement documentation for Mobile Banking & Internet Banking projects
- Utilizing effective processes for delivering requirements in accordance with technology processes and enterprise standards
- Maintain the intellectual property of CIBC through thorough documentation
