Cargo Manager Resume Samples

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J Trantow

Jonathon

Trantow

172 Terrance Greens

Houston

+1 (555) 356 3282

172 Terrance Greens

Houston

Phone

p +1 (555) 356 3282

Experience Experience

New York, NY

Cargo General Manager

New York, NY

Ullrich Inc

New York, NY

Cargo General Manager

Prepares and presents business performance status to senior management utilizing financial metrics, key performance indicators and objective-based planning
Employ ACE (Lean principles) to all functions to achieve business goals such as: margin improvement, inventory reduction, increased customer satisfaction and safety
Develop, coordinate, lead and execute product delivery plans
Champion the organization’s culture and foster a high performing organization through talent development and succession planning across all functions and site
Charter and lead the cross functional program team - plan, manage, execute, monitor and control all elements of the program
Oversee program management office and ensure program management reviews meet internal and external customer expectations
Develops and executes short and long term strategic roadmaps

Dallas, TX

Cargo Manager, Western

Dallas, TX

Powlowski and Sons

Dallas, TX

Cargo Manager, Western

Work with Cargo Sales & Service Supervisors in both stations to manage the GHA’s with focus on service standards and cost control
Develop and manage two teams, in both SFO and LAX
Manage local E&A activities
Manage Key Accounts within the assigned territory
Work at all levels in the organization and with widely differing groups of people (agents, forwarders, handling agents)
Generate agreed revenue and services delivery to standards within the assigned territory
Proven success records in managing a team of staff

present

New York, NY

Mexico Account Manager Cargo Solutions

New York, NY

Torp, MacGyver and Mills

present

New York, NY

Mexico Account Manager Cargo Solutions

present

Assist sales in transitioning the client from a new customer to a long term account
Develop customer relationships to ensure complete satisfaction
Communicate account specifics regularly to Management
Provide customer training and further educational efforts for customers
Work closely with shipping to assure all orders are fulfilled in timely
Track and evaluate the performance of each assigned account
Protect organization's value by keeping information confidential

Education Education

Bachelor’s Degree in Business Management

University of California, Irvine

Bachelor’s Degree in Business Management

Skills Skills

Knowledge of and experience with ISS cargo and payload integration processes
Computer aided design, particularly with PTC-Creo Parametric
At least five years of experience performing payload integration in a human spaceflight environment
At least ten years of experience performing spacecraft payload integration
Successful experience leading multiple payload integration effort on a single space mission
Recent NASA ISS Payload Processing Facility and Mission Control Access
NASA flight control team experience
Current training certifications in general, payload processing facility, and hypergol safety, clean room operations, foreign object damage, electrostatic discharge, hazard communications, and explosive ordinance

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12 Cargo Manager resume templates

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Senior Manager Cargo Sales Resume Examples & Samples

Defining and evolving our sales strategy for the FCLA Division
Managing a geographically diverse team of direct reports which consists of four Regional Sales Managers located across the Division
Managing a sales team consisting of a mix of AA and outsourced employees
Establishing relationships with our key customers throughout the FCLA Division
Working with Cargo Revenue Management and Sales Planning to define the FCLA Cargo Revenue plan
Working with the Cargo Operations team to provide strategic service delivery
Based in MIA
Spanish language skills preferred
Prior experience of managing teams is required
Demonstrated success in managing commercial relationships
Excellent interpersonal, verbal and written communication, negotiating and analytical skills required
The ability to handle multiple initiatives at the same time
The ability to work with a range of different departments within AA
The role will require up to 50 percent of travel (including international)
A sense of humour!

Heavy Lift & Project Cargo Manager Resume Examples & Samples

Managing the teams in the different Spoke countries
Maintaining communication with transport service providers to place transport orders, receive confirmation, monitor important milestones and make sure to respect the process in place to achieve the agreed targets
Planning and optimizing multi-leg (e.g. ocean and airfreight) and multi-segment (e.g. stop-offs) shipments
Understanding different planning techniques including the functionality of transport management systems and load planning tools
Developing new planning and optimization procedures for and with the team(s)
Regional transport market knowledge including equipment, port and airport operations as well as relevant restrictions and regulations
Carrier and general cargo operating model knowledge
Knowing how to work with freight forwarders and transport providers
Ability to justify cost overruns when they occur
Supporting Accounts Payable for freight payment reconciliation

Manager on Duty Cargo Services Resume Examples & Samples

Reviews and analyzes reports, records, and directives, and confers with supervisors to obtain data required for planning department activities, such as new commitments, status of work in progress, and problems encountered
Assigns, or delegates responsibility for, specified work or functional activities and disseminates policy to supervisors
Gives work directions, resolves problems, and sets deadlines to ensure timely completion of work
Coordinates activities of department with related activities of other departments to ensure efficiency and economy
Monitors and analyzes costs and prepares budget, using computer
Prepares reports and records on department activities for upper management, using computer
Evaluates current procedures and practices for accomplishing department objectives to develop and implement improved procedures and practices
May initiate or authorize employee hire, promotion, discharge, or transfer
College degree or equivalent experience required
Current or previous cargo experience preferred
Previous supervisory experience and knowledge of AA budgeting, policies, and procedures preferred
Familiarity with functional area
Strong interpersonal, communication and PC skills
Ability to manage management, non-management and contract labor work groups
Ability to concurrently handle multiple responsibilities
Must be able to read, write, fluently speak, and understand the English language
When applicable, may be required to work rotating shifts, nights and weekends
Must be willing to travel on company business if and when necessary
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable

SEO Manager, Cargo Group Gmbh Resume Examples & Samples

You will use all organic search channels to drive more relevant traffic to our websites and apps to win more members
You manage the international on- and off-page-strategy and will make sure to constantly improve it
You constantly monitor, report and analyze all your relevant KPI's and metrics and optimise based on the insights
You lead SEO projects and will make sure that they achieve what they promised
You work together with product owners, digital analysts, optimization managers and online sales to make sure that your channels continuously perform better
You have profound experience in the field of Search-Engine Optimization (technical SEO and/or content marketing)
You are well experienced in the usage of analytics- and SEO-tools, etc

SEA Manager, Cargo Group Gmbh Resume Examples & Samples

You will use all paid search channels to drive more relevant traffic to our websites and apps to win more members
You support SEA projects and in the team you will make sure that they achieve what they promised
You work together with product owners, digital analysts and optimization managers very closely to make sure that your channels continuously perform better
You hold a degree from an advanced technical college or university and/or have a lot of experience in the field of online-marketing/sales
You have at least 3-5 years professional experience in the field of Search-Engine Advertising, youre no stranger to managing several markets and international accounts

Senior SEA Manager, Cargo Group Gmbh Resume Examples & Samples

You are responsible for the SEA strategies and concepts for our international websites
You manage and constantly improving international SEA campaigns for our various markets and target audiences
You constantly monitor, report and analyze all your relevant KPI's and metrics and optimize based on the insights
You lead SEA projects and you are responsible that they achieve what they promised
You are responsible for budgeting and forecasting of SEA bugets
You have a minimum of 5 years experience in the field of Search-Engine Advertising, youre no stranger to managing several markets and international accounts
You are well experienced in the usage of tools and products like Google Adwords, Adwords Remarketing, Google Display-Network, bid management systems, etc
You have already developed concepts from scratched and you are used to present them target-orientated to the management
You keep up to date with whats happening with web technologies, as well as digital business

Cargo Execution Manager Wcaloc Resume Examples & Samples

Drive efficiency, productivity and innovation in tasks and scope by working closely with the GSC
Manage and inspire cost-consciousness across functions to ensure constant reduction of costs
Build strong working relationships with key internal and external customers and authorities to achieve key targets and deadlines
Drive high utilization of our vessels and assets and manages the load, discharge and transshipment process for migrated ports
Optimize and proactively plans transshipment volumes
Responsible for reducing waste such as longstanding containers, renominations and cargo no-shows
Drives cost reductions within his function
Has responsibility for training and growing employees within his function, improves the way the team works
Challenge and improves global standards

Qr-cargo Sales Manager Resume Examples & Samples

You will plan, direct and control all selling and marketing activities of the station and penetrate the local market to secure new sources of revenue and surpass set revenue budgets
Assist customers/clients with all information related to booking, forwarding, and delivery liaising with local ground handling agents and with head office cargo department to ensure a satisfactory service provided by QR
You will ensure that staff in stations is trained on all mandatory training requirements
You will oversee the Ground Sales Agents (GSA) functions and keep the senior management informed regularly on their performance
You will formulate and implement means to maximize short and long team revenue opportunities whilst reducing cost
Steer, lead and direct the cargo team for optimum performance in the assigned region and manage the regional organization and team against a clear revenue and tonnage targets
Regularly evaluate the department or team objectives, plans, procedures and practices and make appropriate changes if needed

Marketing Campaign Manager, Cargo Group Gmbh Resume Examples & Samples

You transfer a 360 degree branding strategy into campaigns and identify trends and insights in brand management
You manage, coordinate and organize the operational implementation of all branding activities across on- and offline channels: installations, guerilla marketing, ambient, classical Out-of-Home (OOH) formats as well as online branding
You are responsible for the exposition management: coordination of the main European automotive shows and implementation of the brand set up
You evaluate the customer journey via various touch points (OOH, on street as well as digital)
You monitor, measure and report campaign results (on- and offline) based on KPIs and budgets
You are responsible for the steering of creative lead agency to implement brand campaigns and communicate new product releases
You will manage the briefing of media plans in alignment with media agencies
You collaborate with the areas of Performance Marketing, CRM Marketing, International Marketing, Graphic Artists and Art Director
You have successfully completed your studies in the field of marketing or have completed an equivalent course of study
You have gained several years of experience in campaign and brand management
You have a structured and organized way of managing timelines and to dos
You have experience with the definition of brand concepts as well as a sense for edgy and creative formats
You have excellent commercial understanding and an affinity for planning
You have long term experience in steering creative and media agencies
You are a quick learner and able to work independently
You have gained international experience
You have fluent English and German skills

Cargo Execution Manager Resume Examples & Samples

Creation and Maintenance of all Cargo Execution deadlines according to local SOP
Manage Cargo Flow Planning (Pre-planning) according to HOC SOP released
Handling Cargo Execution Exception Handling according to requirements and with the correct tools provided (Share Point & local tools)
Coach and guide team of cargo operators on cargo exception handling according to requirements and tools provides
Coach and guide team to manage special connection request, manage cargo hub misconnection
Longstanding and re-nominations according to APA scope
Coordinate and work with capacity teams to optimize volume flow on the feeder and mainline network out of the key hub (Port of Tanjung Pelepas)
Set-up and maintain shift roster for cargo flow team based in PTP allocating cargo operators to their respective shifts
Allocate, assign and manage tasks for the cargo operators day to day work in the shift set-up
Being the hands and eyes of the cargo execution department during the roaster duty acting with responsibility, due diligence and according to our Maersk Line values/goals
Run Cargo Flow Management roster according to responsibilities in a smart and efficient manner
Key role on operational contingencies according to the SOP and guidance from principals
Delivery on Key Performance Indicators as per annual objectives

Digital Analytics Manager, Cargo Group Gmbh Resume Examples & Samples

Your in charge of tracking, measuring and analyzing how users move across car2go's international websites while keeping an eye on relevant KPIs as well as web-metrics
You are able to give ad hoc insight in whats going on and you also proudly present regular reportings for the Marketing Product-Management, Online-Sales and other departments to help them optimize their performance
You support our Digital Optimization Managers and Product-Owners with measurement and valuable insights for their optimization and personalization projects to continuously improve product performance
You become creative when coming up with concepts, specifications, implementation and administrate tracking solutions
You acquired a degree from an advanced technical college or university or have profound experience in Digital-Analytics
You have very strong analytical skills and you enjoy digging into data, KPIs and metrics using Excel and other MS-Office functions
You know your way around digital analytics solutions such as Adobe SiteCatalyst/Analytics, Google Analytics, etc
You keep up to date with up and coming web-technologies and know your way around other popular technologies like Java-Script, JSON, Ajax, PHP, HTML/CSS and databases
You have fluent business German and English skills (spoken and written)

Qr-cargo Pricing Manager Resume Examples & Samples

3 years’ experience in a management role with 2 years in cargo sales, revenue management and/or pricing
Strong quantitative and qualitative skills and advanced problem solving capabilities
Airline marketing/pricing activities
Computer literate, good negotiation and decision making skills
Solid understanding of cargo operational and commercial processes required by an international network carrier
Excellent spoken and written English proficiency

Qr-manager Cargo Resume Examples & Samples

Plan, direct and control all selling and marketing activities of the station and penetrate the local market to secure new sources of revenue and surpass set revenue budget
Prepare a Business and Marketing Plan in order to optimize revenue opportunities and maximize QR’s presence in the market. Assist in preparing and controlling the Expenditure Budget
Research and report other airline practices and rates and recommend corrective action. (Evaluate QR’s market share, traffic movements to/from the station and other airline practices and fares. Identify areas of concern and instigate remedial action)
Ensure QR’s participation in sales campaigns and public events, collecting sales leads for circulation to concerned departments and stations. (Liaise with marketing department to obtain technical assistance required and ensure that the programs conform to QR policies and standards
Assist customers/clients with all information related to booking/forwarding/delivery liaising with local Ground Handling Agents and with Head Office Cargo department to ensure./enhance a satisfactory service provided by QR. Educate agents/client with all QR procedures and procedures regarding the prevailing standards for booking/delivering issues from time to time and by paying agents regular sales visits to generate maximum revenue by providing complete sales & after sales service and encourage them to generate more business on QR
Maintain a proper profile of all the QR cargo agents and clients and paying them visits on regular basis. Maintain and update profile of the cargo agents for the purpose of keeping in close contact with them and paying them regular visits to be more vigilant and to be fully aware of their activities and encourage them to generate more revenue
Oversee GHA functions and supervise GHA staff as and when required to ensure smooth operations and strict compliance to all standards and regulatory requirements
Supervise and provide administrative assistance to QR staff appointed in stations
Ensure that staffs (QR/GHA) in stations are trained on all mandatory training requirements
Oversee GSA functions and keep the senior management informed regularly on their performance and any other task that may be assigned from time to time

Cargo Manager Auh & Aan Resume Examples & Samples

Research, propose and implement viable sales strategies to drive the sales operation of the Abu Dhabi and Al Ain region, taking into account market segmentation, pricing initiatives and the product mix to achieve defined revenue targets
Monitor market trends and competitor activity using appropriate MIS tools to direct sales efforts which capitalise on opportunities in the market to generate new business opportunities and improve sales revenue
Build and maintain strong relationships with Authorities and Government Sectors and work closely with them to initiate and drive and maximise business opportunities
Maximise awareness of SkyCargo products across all potential customers, agents and corporate clients and respond swiftly to market needs to drive sales
Manage all operational activities in Abu Dhabi and Al Ain, including the road feeder network and implement and drive security and safety management principles ensuring that cargo is transferred in line with defined standards
Build and maintain relationships with internal support departments to formulate integrated commercial strategies that will facilitate the achievement of revenue targets
Manage the Abu Dhabi and Al Ain financial plan, monitoring cost and revenue against budget to ensure that the cost to revenue ratio is in line with company targets and take corrective action where necessary
Monitor and review GSA performance to ensure that business potential is being maximised and leverage our relationship with the GSA in respect of resources and cost
Manage a team providing support and guidance and drive a high performance environment and enable the appointment of quality staff, recognise good performance and develop the team to improve overall business performance

Regional Special Cargo Trade Manager Resume Examples & Samples

Direction setting for assigned trades
Coordinating with Terminal, LOC, vessel stowage planners, local operations for OOG/BBK cargo acceptance
Cost analysis, commercial quotations & rate negotiations
Target setting and measurement
Market intelligence and trade analysis
Within our overall trade strategy, set-up Maersk Line’s approach in Asia to grow profitably
Work with Centre teams, primarily CENSPC, to determine our pricing position, longer term contract plans, target markets, key growth cargo and customer segments
Communication on your assessment of the market and your chosen line of action
Ensure alignment with the operations teams on contingency actions, clear communication and information to sales and customer service etc
Running MLOS to current standard
Product feedback and development input to Centre

Qr-cargo Manager Resume Examples & Samples

Prepare a business and marketing plan in order to optimize revenue opportunities and maximize Qatar Airways (QRs) presence in the market. You will assist in preparing and controlling the expenditure budget
Ensure QRs participation in sales campaigns and public events, collecting sales leads for circulations to concerned departments and stations
Maintain a proper profile of all the QR cargo agents and clients and paying them visits on regular basis
Oversee ground handling agents (GHA) functions and supervise GHA staff as and when required to ensure smooth operations and strict compliance to all standards and regulatory requirements
You will oversee the Ground Sales Agents functions and keep the senior management informed regularly on their performance
Oversee and supervise employees, direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery

Special Cargo Assistant Trade Manager Resume Examples & Samples

Analysis for volume/rate forecasting
Monitoring of market trends, ad hoc data gathering and market analysis
Create in depth analysis and suggest optimisation of assigned functional area
Freight list updates
Organizational and commercial strategic projects and business development opportunities
Monitoring of KPIs and performance
Pricing analytics and execution

CRS Cargo Mission Integration Manager Resume Examples & Samples

Lead the definition and integration of payload flight support equipment allocated to assigned missions
Bachelor’s degree or higher in an Engineering or related field
Ability to pass an HPD-12-compliant background investigation and associated drug screening enabling access to controlled facilities
Ability to pass an industrial physical exam enabling certification as an electric or hydraulic lift operator
Capacity to lift a 50 lb mass to a height of 24 inches and a 35 lbs mass from waist height to above the head; Capacity to translate at 35 lb mass, held at waist level up to ten yards including ascent of ten OSHA-compliant stairs
Ability to sit in one location for up to 14 hours with limited stretch breaks
Ability to perform business travel continuously for periods of up to two-weeks in duration to support cargo ground operations planning, preparation and processing events
At least ten years of experience performing spacecraft payload integration
Successful experience leading multiple payload integration effort on a single space mission
At least five years of experience performing payload integration in a human spaceflight environment
Knowledge of and experience with ISS cargo and payload integration processes
Computer aided design, particularly with PTC-Creo Parametric
Recent NASA ISS Payload Processing Facility and Mission Control Access
NASA flight control team experience
Current training certifications in general, payload processing facility, and hypergol safety, clean room operations, foreign object damage, electrostatic discharge, hazard communications, and explosive ordinance

Cargo Manager, Western Resume Examples & Samples

Generate agreed revenue and services delivery to standards within the assigned territory
Maintain and increase customer base and revenue
Manage Key Accounts within the assigned territory
Develop and manage two teams, in both SFO and LAX
Produce marketing plans and implement goal setting programs for Western USA
Work with Cargo Sales & Service Supervisors in both stations to manage the GHA’s with focus on service standards and cost control
Work at all levels in the organization and with widely differing groups of people (agents, forwarders, handling agents)
Plan and focus on key priorities
Communicate with all Government Authorities for the compliance of aviation and local laws
Oversee all budgetary and non-budgetary expenditures
Manage local E&A activities
Fulfill the tasks and responsibilities of Cargo Operational Duty Holder
Strong knowledge of the airline and international air freight industry
At least 5 years cargo management with sales experience
Proven success records in managing a team of staff
In-depth communication, management and demonstrated leadership ability
Proven success records in setting and achieving goals and targets
Knowledge of computer softwares such as MS Word/Excel/Act
Superior interpersonal and communication skills
Good decision-making and time management skills
Experience in dealing with Local, State, and Federal government agencies including suppliers
All persons hired will be required to verify identity and eligibility to work in the United States. No sponsorship for employment visa status is available for this position

Assistant Manager, Cargo Operations Resume Examples & Samples

Oversees day-to day Honolulu Cargo operations to support the safe and timely transportation of cargo within the state and to and from domestic and international locations
Responsible for Safety, Security, and Compliance at HNL Cargo station, which includes providing updates on changes and training to employees
Serves as subject matter expert and provides first line of support for Smart Kargo system
Develop and deliver training to Cargo Agents to improve their knowledge of Cargo and computer systems, customer service, and cargo procedures
Prepare employee payroll data
Responsible for tracking Unit Load Device (ULD) inventory
Partners with Cargo Sales to ensure HA Cargo service standards are met or exceeded
Leads, develops, and coaches front line employees
Ensures the cargo operation is in compliance with federal, state and government regulations
Audits Cargo practices to ensure regulatory compliance
Documents Cargo procedures and creates employee updates, bulletins, and communications

Cargo General Manager Resume Examples & Samples

Exercises judgment to make daily operational decisions and provides effective communication to senior leadership team
Prepares and presents business performance status to senior management utilizing financial metrics, key performance indicators and objective-based planning
Establishes and maintains strong customer relationships to achieve continuous customer satisfaction
Direct accountability for entire product line profit and loss by achieving monthly financial commitments for sales, EBIT, Cash, and Inventory
Champion the organization’s culture and foster a high performing organization through talent development and succession planning across all functions and site
Charter and lead the cross functional program team - plan, manage, execute, monitor and control all elements of the program
Oversee program management office and ensure program management reviews meet internal and external customer expectations
Develops and executes short and long term strategic roadmaps
Exceed financial, quality, cost and delivery performance levels
Ensure compliance to Export, Ethics and EH&S policies and processes
Develop, coordinate, lead and execute product delivery plans
Foster and maintain a highly engaged workforce
Develop and implement process controls
Employ ACE (Lean principles) to all functions to achieve business goals such as: margin improvement, inventory reduction, increased customer satisfaction and safety
Coordinate resources to achieve goals with a timely and cost-effective strategy
10+ years related experience and at least 3 years of formal leadership experience
Preferred experience with SAP or similar ERP system, knowledge of aerospace industry
Demonstrated experience in making sound judgments
Influential leadership style to drive change and business objectives by driving an empowered and engaged workforce
Demonstrated success in strategic leadership, creating strategic actions and acting on them, forward thinking, drive to continuously improve the organization
Demonstrated experience in developing talent and building an engaged workforce
Ability to facilitate and manage change effectively
Experience presenting and interacting with executive leadership
Experience in reporting on all types of business metrics with clear knowledge on how to improve business performance

National Account Cargo Manager Resume Examples & Samples

Seasoned Cargo Sales Professional
Concerned with problems that have a direct and important effect on business programs and results
Serves as consultant to management or GSA on major matters pertaining to policies, plans, and objectives
State-of-the-art knowledge of technologies, processes, and practices
Typically requires BS/BA in related discipline and 8-11 years experience in related field or MS/MA and generally 5-7 years experience in related Airline Cargo Sales field.(Professional certification required in some areas.)
Routine travel required. (40-50%).Depending on functional area of assignment, tasks involve the ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds)
This role can be located in Houston or Dallas, Texas

Qr-regional Manager Cargo Product Sales Resume Examples & Samples

Assist in preparing and controlling the Product revenue and cost budget and provide weekly and monthly reports
Prepare a business and marketing plan in order to optimize revenue opportunities and maximize QR presence in Pharma market within your region
Negotiate short, medium and long term pricing initiatives to mutual benefit which are consistent with the stations revenue goals and pricing guidelines
Develop relationships and carry out direct sales visits with Freight Forwarding community in the region in conjunction with accountable cargo sales managers
Manage regional GSA relationship by setting clear objectives in relations to pricing and sales targets in conjunction with Cargo Managers
Research and report other airline practices and recommend improvement if required. You will evaluate QRs market share, traffic movements to/from the region
You will ensure revenue protection plans are in place regionally to monitor revenue targets
Ensure all freight forwarder queries are answered with effective solutions on time
You will monitor customer complains for any trends and where appropriate initiate corrective action plans with respective areas responsible
You will analyses key market data, i.e. CASS, world ACD, local airport etc with the objective of strengthening QR market share
Maintain customer data base for your region

Assistant Cargo Execution Manager Resume Examples & Samples

Lead, inspires and grows the team of Cargo Port Range coordinators Operators in his/her team
Creates and implement standards on dealing with local operational tasks in the port under his/her control
Be the first escalation point when it comes down to regulatory-, authority-, custom- and local operations matters in your port of control
Supports the team on site on executing in their day to day execution, while looking for continues improvement
Builds and utilizes a network in the port under control in order to improve the way of working with the terminal, the authorities and local parties with the aim to ultimately improve the customer experience and/or driving the cost of operations
Creates a cost conscious mindset in the team on driving down cost by addressing behavioral operations cost through removal of waste in the process and optimizing operations
Drives a customer centric team which focusses on improving customer satisfaction by avoiding or mitigating commercial impact coming from operational constraints in the Northern European ports
Collaborates with the Maersk Line commercial organization to jointly drive down cost, increase revenue from demurrage/detention and increasing customer satisfaction

Qr-cargo Sales Manager Resume Examples & Samples

Structuring and implementing business and marketing plan to optimise Qatar Airways revenue and presence in the assigned regions
Managing and expanding business in the assigned territory
Managing accounts against clear revenue targets, cost of sales and QR compliance criteria
Developing and maintaining long-term strategic relationships with Global Corporate Accounts
Contributing to the overall QR Cargo formulation and implementation of global cargo sales strategy to maximise short and long term revenue opportunities
Developing and implementing effective marketing of QR Cargo range of products and services
Supporting development of specific products requested by customers and/or evolving within the industry
Negotiating short, medium and long-term pricing initiatives to mutual benefit
Analyse key market data
Establish the department and team objectives and priorities to align with and support business objectives, along with overseeing employees, directing daily activities, recruiting. Training and developing to ensure high standards of service delivery

Cargo Manager Resume Examples & Samples

Revenue Generation
Handling Agents & Suppliers Management
Budget, Costs Management & Revenue Protection
Operational Duty Holder for cargo operations

Cargo Manager Singapore Resume Examples & Samples

Operations, Safety & Security, Business & Contingency Plans, Emergency & Accidents
Ensure that overall cargo operations meet CX’s standard, policies and procedures, satisfy local and international safety and security standards and conform to aviation regulatory requirements
Keep Regional General Manager and Cargo Head Office informed of the current operational situation in SIN Cargo
Customer Services
Be visible to ensure that both CX staff and Handling Agent colleagues consistently provide the highest level of service to both customers and colleagues and that they are fully equipped with appropriate skills, knowledge and attributes to deliver CX’s products and services in a professional manner
People Management, Development & Succession Plan
Lead, motivate and create an enjoyable working environment that promotes and cultivates changes and openness within the cargo team in SIN
Foster excellent teamwork, a sense of commitment, reliability and accountability
Establish development and succession planning to enrich the cargo team’s overall performance; work with Regional General Manager and his/her team to achieve overall people strategies for SIN
Budget, Costs Management & Revenue
Be accountable for managing the SIN Cargo’s budget and operating costs
Enhance and protect revenue without compromising customer’s satisfaction, safety and security
Manage the Handling Agents to ensure that they deliver services and products as stipulated in the contract and in the performance assessment document
Commercial Acumen
Identify and exploit all possible sources of profitable cargo opportunities
Have a systematic plan to increase cargo revenue, achieve revenue target, develop profitable accounts and maintain account records
External Relationships
Represent CX by participating in cargo-related committees and activities; create and maintain good rapport with cargo authority, officials, and relevant CX cargo offices to ensure facilitation of the operational processes, procedures and overall cargo services
Seek opportunities to improve operations, business processes, information technology, resource management, and administration
Bring new business opportunities
Enhance customer satisfaction through benchmarking (to be conducted in strict compliance with company policy) CX’s services and products with those of the key players and competitors in Singapore

Ocean Cargo Manager Resume Examples & Samples

Minimum 3-5 years Ocean Manager or Supervisor experience
Good knowledge of the Vancouver Ocean Market (customers & pricing)
Strong relationships with the steamship lines & ports
Ability to Manage & lead a team
Understands Ocean financial conditions and margin analysis

Mexico Account Manager Cargo Solutions Resume Examples & Samples

Assist sales in transitioning the client from a new customer to a long term account
Develop customer relationships to ensure complete satisfaction
Proactively seek to identify solutions to customer issues
Provide customer training and further educational efforts for customers
Track and evaluate the performance of each assigned account
Communicate account specifics regularly to Management
Work closely with shipping to assure all orders are fulfilled in timely
Use all tools available to constantly assess customer needs to
Successful completion of duties as assigned without direct supervision