Carrier Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the carrier job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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V Hayes

Vivianne

Hayes

4158 Upton Trail

Houston

+1 (555) 369 1277

4158 Upton Trail

Houston

Phone

p +1 (555) 369 1277

Experience Experience

Houston, TX

Carrier Coordinator

Houston, TX

Bednar, Leannon and Hermiston

Houston, TX

Carrier Coordinator

Work with carriers and brokers, developing good working relationships
Mumbai CP team works all basic COA as it comes in; CC should engage with Mumbai CP team on Agency Bill Cash on Account over 60 days to assist in resolution
Develop working relationship with Mumbai NAC to resolve escalated issues within assigned agency
Assist on special projects
To ensure that items are being worked and resolved in a timely manner
Ensure emails are being handled timely, escalation to ASM if items are aging beyond 3 working days
Assist with online carrier accounts, system admin, password changes, statement download problems, and carrier inquiries

Philadelphia, PA

Carrier Manager

Philadelphia, PA

Bartoletti-Cruickshank

Philadelphia, PA

Carrier Manager

Manage carrier performance scorecards to drive improvements in areas such as on-time performance, communication, event timeliness, and tender acceptance
Executes weekly performance management metrics reviews for outbound transportation and derive improvement plans from it
Identify opportunities for appointment adjustments and coordinate with Network Optimization to maximize carrier utilization and on-time service
Manage the relationship and performance of delivery carriers
Develop and lead key brokerage SOPS and Protocols
Maintains and improves communication flows with main stakeholders ensuring full visibility for transportation
Drives root-cause analysis and the successful implementation of corrective actions with causing parties to improve service or cost, or to resolve a problem,

present

Houston, TX

Vnc-carrier Management Executive

Houston, TX

Bruen and Sons

present

Houston, TX

Vnc-carrier Management Executive

present

Working with other teams for product development (trade lanes, sea-air, truck air…)
Work closely with Regional Carrier Management Team on carriers’ rate & service
Provide feedback on product and process improvement to Team Leader
Working with market stakeholders (terminals, airlines…) for product development
Negotiate with and develop relationships with local carriers to provide the best rates to Damco sales force
Report service or business failure to Team Leader / Manager
Carry out ad-hoc tasks assigned by Team Leader / Manager

Education Education

Bachelor’s Degree in Business

James Madison University

Bachelor’s Degree in Business

Skills Skills

Ability to effectively interact and build a favorable business relationship with all carriers and customers
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to analyze a profit and loss statement in order to manage cost targets at multiple locations
Ability to demonstrate thorough knowledge of maintenance programs (preventive and corrective / demand). Familiar with industry best practices for life cycle maintenance
Willingness to embrace change and all other assigned duties for the greater good of the team
All strategy, tactics and direct management of Domestic 3rd Party Telco Suppliers (regulated and unregulated) to Verizon in North America, including negotiating commercial terms, SLAs, and remedies in support of Verizon's network priorities and customer service expectations
Ability to calculate basic cost of ownership using time value of money to evaluate lease versus buy options
Strong personal skills to work across multiple levels and departments of the organization to achieve desired carrier management objectives
Ability to operate and flourish in a fast paced business start up

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Carrier Account Executive Resume Examples & Samples

Must be able to form working relationships within all targeted accounts
Strong technical background
Able to work with all levels in the Company

Sales Engineer Carrier Resume Examples & Samples

Assess clients' business and technical needs
Responsibilities include technical network and architecture design, consulting, engineering packages, and tracking
This position will focus on supporting TWCBC Carrier Services, Wholesale Wireline, Cell Tower Backhaul, CDN, and other non-standard (ICB) solutions. This position will also interface with TWC network engineering, operations, product, and IT organizations to develop unique service offerings
Develop technical responses and strategy for RFI's and RFP's as a supporting the account team
SME for TWC Business Data services proof of concept designs to internal TWC engineering and support organizations
Keep abreast of new industry trends
Ensure compliance with all Policies and Procedures
Sales experience would be a benefit
Experience from a Big 4 or management consulting firm a benefit
Experience with carrier/mobile backhaul/last mile access
Bachelor's degree B.S. in Computer, Systems, and or Electronics engineering from four-year university preferred

Front & Rear Axle Carrier Engineer Resume Examples & Samples

Create foundation documents for components including boundary diagram, P-Diagram, DFMEA, Special Characteristics, and pass through characteristics forms
Work with suppliers to develop robust PFEMA's and control plans
Interface with axle manufacturing engineering to ensure robust assembly process
Interface with axle systems group to cascade system level requirements to component requirements
Create DVP&R's for responsible components and manage testing of components for DV and PV
Release components and assemblies per program timing milestones
Occasional travel to supplier sites may be required
Basic understanding of metallurgy
Familiar with sand castings and permanent mold casting process
Familiar with axle housing design and structural optimization
Familiar with IRS and beam axle designs

Premium Finance Carrier Cancellations Specialist Resume Examples & Samples

Review the pending cancellation list. Read messages, check account status for accuracy, make phone calls to obtain company and policy number information, and follow up on any held accounts
Update accounts from information received from the agent by computer upload, fax, email, and mail
Document and report any activity that appears non-compliant or suspicious
Review the list of cancellations pulled to be sent to carrier to ensure that no account was cancelled in error
Process any updated policy information from agent or carrier. Resend notices when necessary
Respond to inquiries regarding accounts pending cancellation or already cancelled. Identify and resolve any problems that relate to the cancellation procedure. (Gather and analyze information, develop alternative solutions, use intuition and experience to complement the data, and maintain confidentiality.)
Be an active participant in the Quality program
Professional attitude, strong interpersonal and written and verbal communication skills
Proficient with PC
Ability to travel, occasionally overnight

Sales Engineer Carrier Resume Examples & Samples

Candidate must have experience in the design and/or implementation of complex Metro Ethernet, Wireless, RF, MPLS, and/or DOCSIS solutions
Candidate should possess strong problem solving skills and self-motivation: ability to assess a problem and determine an effective course of action
Candidate must be able to work autonomously and in an account team environment
Excellent interpersonal and presentation skills required
Experience supporting and presenting to large Enterprise customers and interfacing with executive leaders, carrier experience preferred
Network Certification preferred (Cisco, ALU, Juniper)
Understanding of MEF required. CECP 2.0 Certification will be required (will work with right candidate to obtain)
In-depth working knowledge of Wireless and Backhaul technologies. - Experience in the design and/or implementation of complex Metro Ethernet, Wireless, RF, MPLS, and/or DOCSIS solutions
Strong problem solving skills and self-motivation
Ability to work autonomously and in an account team environment
Excellent interpersonal and presentation skills
MEF-CECP certification.Education and Experience

Sales Engineer Carrier Resume Examples & Samples

Candidate must have excellent interpersonal skills, and presentation skills. A high energy individual with a positive attitude and good team skills is required
With a preferred minimum 3 years field experience in Pre-sales is required
Experience with carrier access/mobile backhaul will be a major benefit

Site Carrier Manager Resume Examples & Samples

Escalation point for issue resolution with suppliers
Continuous performance improvement using Supplier Report Card process
Facilitate and coordinate critical shipments during crisis
Lead site supplier development activities
Support bid activities and lead supplier transitions where required
Identify and drive cost reduction projects
Reviewing and approve non-contracted rates
Lead and drive key transportation and contract logistic programs
Preferably experienced in logistic and supply chain industry
Bachelor's Degree in Supply Chain Management or equivalent
Self-motivated and able to build strong partnership with both internal and external stakeholders

PF Carrier Return Specialist Resume Examples & Samples

Exercise judgment within established authority limits to make decisions related to the charge-off of delinquent loan balances and prepare to explain the reasons for the loss
Recognize the warning signs of agency fraud/non-compliance and ensure that management is notified of these instances for further investigation and/or action
Review delinquent loans and make determinations on deferring or proceeding with cancellation requests to the insurance carrier
Review payments received on cancelled loans and determine appropriate action
Compute interest adjustments using various calculation methods, calculate payoffs, and prepare refunds
Proficient computer skills to include good working knowledge of Word, Excel, and Outlook
Bachelor's degree or completion of a technical school in a related subject

Client Representative Carrier Services & Business Markets Resume Examples & Samples

Prepare and issue Wholesale DSL Service Orders
Work various files to complete, cancel or update current orders in the portals
Respond to Internal and External Customer Requests
Work on Queue to respond to internal and external queries
Consistently maintain order issuance and accuracy targets
Excellent Analytical and Problem Solving Skills
Able to work with little supervision
Work in stringent time frames
Highly Flexible, Self Motivated
BCRIS
EOM
Atom (order issuance)
MS Word – Basic Level
MS Excel – Basic Level (create spreadsheet)
Bilingual (English & French)
DSL experience and knowledge
879

Sales Engineer Carrier Access Resume Examples & Samples

This position requires an in-depth working knowledge across multiple technical disciplines and vendor products that include Data and Voice communications, IP Addressing strategies, BGP, VLAN & MAC Addressing, Converging technologies, Broadband, VoIP/ SIP, IP-VPN, DWDM, MPLS/VPLS, Metro Ethernet, Systems, and LAN/WAN integration
Candidate must have experience in the design and implementation of complex Layer 2 Ethernet Networks including MEF, E-Access, E-LINE and E-LAN, MPLS, Dedicated Internet Access, IP Transit and DOCSIS solutions
Strong problem solving skills: ability to assess a problem and determine an effective course of action
Candidate must be self-motivated and be able to work autonomously and in an account team environment
CCDA/CCNA preferred
MEF-CECP preferred
Experience supporting and presenting to large Enterprise customers and interfacing with executive leaders
With minimum 3 years field experience in Pre-sales is required
Experience with carrier/mobile backhaul will be a major benefit

Carrier Rentals Coordinator Resume Examples & Samples

Through professional phone demeanor, interact with customers and vendors to determine appropriate service requirements
Keep customers and salespeople informed. Diligently follow-up on all orders and releases
Coordinate scheduling of manpower and communicate with Equipment Coordinator, Depot Manager, and salespeople on a daily basis
Maintain active relationships with multiple transportation suppliers through daily contacts
When appropriate, direct sales leads to sales people
Maintain active relationships with all third party suppliers through periodic contact
Ensure 100% accuracy of equipment status and availability in rental agreement system on a daily basis
Prepare Rental Agreements, Bill of Ladings, job related Purchase Orders, and maintain depot job number log on a daily basis. Maintain record of service activities including closing out jobs on the schedule board when completed. Log all project releases and ensure customer signature
Coordinate all equipment transportation activity. Provide prompt notification to customer, salespeople, technicians, and managers. Log all outsourced transportation services
Log daily service calls and ensure prompt closure. Assist with technician and subcontractor scheduling and other activities
Maintain and update Accounts Payable and Accounts Receivable tracking files
Call customers to verify they have received invoices and request a pay date
Participate in all weekly depot meetings
Review the prior week’s service call activity
Participate in all Monthly Rental Coordinator conference calls

Account Specialist Aon Carrier Link Entry Level Resume Examples & Samples

Identify and retrieve relevant compliance documentation necessary to process ACL placements and/or any other ACS deliverables
Analyze and correctly enter information received from various field offices into the Global Risk Insight Platform (ACL/)
Seeks assistance from senior team members when confronted with unfamiliar or complex ACL/GRIP placement requests
React to field office requests via Broker Desktop that requires action within a timely manner
Coordinate with or assist senior team members and our off shore partner in approaching various field offices to identify and correct issues that arise
Update system of record accurately
Ensure outputs are completed according to guidelines and policy detail
Verify the accuracy of data though the use of Bridge and Broker Desktop
Be tentative and responsive to all inquiries; all while being aware of timeliness and quality of all GRIP outputs
Upload, index or attach documents appropriately
Communicate effectively with internal and outsourced partnered colleagues
Help colleagues troubleshoot and resolve ACL and GRIP related issues for brokering
With assistance from senior team members, when appropriate, address and complete special field office requests
Participate in office and client visits

Floor Supervisor / Key Carrier Resume Examples & Samples

Must have a genuine interest in working with people
Ability to suggestively sell and be persuasive, while coaching others to do similar
Excellent ability to monitor and manage the customer service experience on the sales floor
Merchandising experience a plus
Ability to manage multiple tasks and meet deadlines
Detail oriented; organized
2+ years of customer service experience, preferably in retail sales
1+ years of retail management experience
Have a passion for the the outdoors and outfitting customers
Active participation in the sports EMS represents

Carrier Account Manager Resume Examples & Samples

Responsible for the account management and upsell of “named accounts” as assigned
Responsible for achieving a monthly revenue quota in data, phone and video sales
Understands the communication needs of enterprise business clients and designs solutions to meet those complex business needs
Conducts face-to-face consultative needs analysis interviews with prospective customers
Self-generates leads through industry networking, vertical trade shows and working defined “named account” lists
Qualifies new leads and requests site surveys to determine serviceability of prospects, including submission of ROI analysis to sales management
Maintains all sales databases necessary to report sales activity and customer information
Works in conjunction with other business services support groups, including sales engineering, sales support and marketing personnel
Ten to fifteen years of successful sales experience with National Strategic Carriers
Demonstrated success as a top sales performer, consistently exceeding revenue quota
Strong working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber connected networks required
Excellent communication, presentation, closing and negotiation skills required

Key Carrier Resume Examples & Samples

Fit, measure, and educate customer on product
Lend support of achieving the highest standard of store appearance
Understand store concept, target customer and mall/center competition
Engage customers in conversation and assist in the understanding, demonstration, description and selection of merchandise
Responsible for meeting individual productivity goals set by Manager

National Account Manager, Carrier Resume Examples & Samples

Develops and implements sales plans for assigned portfolios, including clearly defined strategies that maximize revenue opportunities of new clients
Prepares and presents professional sales proposals and presentations that align with client business goals and objectives
Attends all sales meetings and training sessions as required by management
Ten to fifteen years of successful sales experience in the Federal segment required
Proven business to business sales experience with “C level” decision makers required
The ability to learn quickly and apply that knowledge, along with the ability to work in a team environment is required
Must have a valid driver’s license and clean driving record

Carrier Account Executive AT&T Account Team Resume Examples & Samples

The successful candidate will possess a minimum of 5-8 years of quantifiable, sales experience in a fast-paced, competitive data/telecommunications OR IT selling environment. Preferably to Carrier/Service Providers
Proficiency with PC based applications such as Word, Excel, Power Point and Outlook needed
Proven sales success selling large bandwidth opportunities, ideally metro area, Ethernet and Wavelengths services
Requires excellent communication skills including verbal and written
Must be accustom to operating in a Team environment
Strong presentation skills, and contact management software experience

Manager, Carrier Ethernet Resume Examples & Samples

Leads a team of project managers responsible for the tactical coordination of service delivery activities across Engineering, Provisioning, Network Operations, Business Unit, Division and Regional organizations to ensure successful completion of service delivery activities
May be strategically focused on the delivery of standard product offerings, complex orders, network migrations or MACDs (i.e., moves, adds, changes and disconnects)
Manages the day to day deployment activities of a team of project managers ensuring successful completion of deployments within scope, schedule and budget
Monitors project progress and status via daily task management system utilization
Reviews and validates deployment project plans identifying risks, issues and gaps; develops corresponding mitigation plans
Manages escalations and resolutions of roadblocks impacting project/milestone delivery; Escalates issues requiring action or decisions, as necessary
Audits project records/orders to ensure compliance with project management quality standards
Acts as a communications conduit to manager and/or director and associated business/technology leaders by one-on-one meetings and conducting periodic briefings/status updates, as necessary
Prioritizes the activities, provides administrative support and manages the performance of direct reports
Complies with Comcast requirements for employee performance management
Static Routing
IP Address Allocation
PRI (Primary Rate Interface)
SIP (Session Initiation Protocol)
Demonstrated understanding of Carrier Services solutions
Small Cell
Carrier Relations
6-9 years of experience managing complex, technical/telephony programs

Carrier Coordinator Resume Examples & Samples

Work with AP Process Administrator to oversee carrier payable work stream and process
Work with carriers and brokers, developing good working relationships
Analyze information pulled from insurance systems to discover synergies, negotiate terms, propose changes in contract or payment requirements (such as paying carriers with one payment across office locations, getting online access to agency bill carrier discrepancy statements, etc)
Determine cause of carrier discrepancies, communicate to client management, billing team, or other processes in an effort to decrease discrepancy issues, and increase in efficiencies
Assist with online carrier accounts, system admin, password changes, statement download problems, and carrier inquiries
Develop working relationship with Mumbai NAC to resolve escalated issues within assigned agency
Perform periodic review of assigned carrier payable reports, identifying delinquent items, aged cash on account items, aged disputed items, etc
High school education required
Minimum 5 years carrier payable experience preferred
Management of work flow and carrier relationships across North America Operations
Experience with carrier discrepancy reconciliation and / or carrier payments
Strong computer skills – Sagitta, IBS, or EPIC preferred
Ability to communicate to off shore associates in respectful and professional manner
Strong organizational, written and verbal communication skills
Ability to evaluate information against a given standard
Ability to prepare, understand, and update written information in work related documents
Ability to work under stress and deadlines
Customer Service skills, excellent interpersonal skills
Critical thinking & analytical skills
Knowledge of insurance business and all current related SOX requirements and Willis policies
Knowledge of process accounting (NAC workflows)
Track record of integrity and positive attitude

Manager, Carrier Ethernet Services Resume Examples & Samples

Develops, directs and monitors deployment strategies across all projects in assigned markets in an agreed to priority order
Owns and drives delivery of unit commitments
Understands and manages program dependencies impacting assigned portfolio of projects
Understands and reinforces processes; is proactive in identifying and implementing process improvements that will ensure the operational efficiency of the team and the success of deployment projects
Is proactive in identifying and implementing process improvements that will ensure the operational efficiency of the team and the success of deployment projects
Confers with and represents the program/department in meetings with the Business, Divisions and Regions; fosters collaborative working relationships with multiple Comcast departments and to the benefit of the program; ensures alignment around program plans and direction across departments
Accountable to manager for deployment project plans, schedules, delivery within budget, and quality of all program elements
Maintains effective business and field leadership communications and relationships
Develops and manages communications and summary reports that apply to senior executives, managers and program audiences based on the deployment project plans and status; provides accurate project status information in the form of formal briefings, program/project coordination meetings, and written/graphic reports
Fosters team development by coaching and working with direct reports to craft their individual development plans (IDPs) and monitoring progress against those plans in compliance with Comcast performance management guidelines
Demonstrated expertise in related industry and/or demonstrated proficiency in areas of program leadership
Topologies (Point-to-Point, MPLS, etc.)
Demonstrated understanding of voice services
Hosted VoIP/PBX
Cell Backhaul
6-9 years of staff management experience
Program/Project Management training and certification; knowledge of program management techniques and tools
Demonstrated ability to work independently with limited direction
Supervisory/management experience

Sales Engineer Carrier Resume Examples & Samples

Responsibilities include technical and product presentations, network design, consulting, and formal proposal writing
This position will focus on TWC Business Ethernet Networking at Layer 2, Metro Ethernet, non-standard solutions and will also work with various TWC network engineering, operations, product, project management, customer service, and IT organizations to develop unique service offerings
Develop technical responses and strategy for RFI’s and RFP's as a member of the account team
SME for TWC Business Data services and sell solutions, proof of concept designs to internal TWC engineering and support organizations
This position requires an in-depth working knowledge across multiple technical disciplines and vendor products that include Data and Voice communications, IP security strategies, Converging technologies, Broadband, VoIP/ SIP, IP-VPN, DWDM/CWDM, 100G Wave Services and 10G svc preferred, MPLS/VPLS, Metro Ethernet, Systems, and LAN/WAN integration
Candidate must have experienced in the design and implementation of complex Layer 2 Ethernet Networking, Metro Ethernet, MPLS, and DOCSIS solutions
CCDA/CCNA required, CCNP preferred
MEF 2.0 - CECP preferred, will be required once on the job

Senior Manager, Carrier Engineering Resume Examples & Samples

Incorporating divisional input,evaluate and recommend strategic alliance/sourcing opportunities to the VicePresident of Global Network Services, Hardware and Telecom Procurement andBusiness unit leadership utilizing expert industry knowledge, current andemerging business models, an entrepreneurial mindset and a creative businessapproach
Organize and leadcross-divisional teams, including preparing advanced sourcing (and outsourcing)strategies, detailed procurement plans, requests for proposals (RFP’s),performing detailed analysis of proposals and supplier capabilities. Ensurerobust process in RFP structuring, bid analysis and negotiation
Develop and negotiate contractsand similar financial commitments with new suppliers and/or renegotiateexisting arrangements to accomplish lowest total system cost and savingsobjectives
Lead development andimplementation of annual supplier management plans, including detailed spendanalytics, forecasted spend, saving expectations and performance objectives
Lead or direct formal supplierperformance management programs with select suppliers, including regularbusiness reviews
Identify potential procurementopportunities through data analysis and discussions with business units; developplans accordingly
Plan, schedule and monitorprocurement initiatives, ensuring proper resource allocation and on-timedelivery of projects; exercise tight project management
Recognize and advise on theimplications of change to the business units and functions as part of thepotential impact of initiatives
Leverage the scale and reach of Pearsonbusiness units, functions & subsidiaries to achieve improved cost, quality,service, technology and innovative solutions from suppliers within the informationtechnology industry. - Lead or support best practice identification across Pearsonwith the goal of deploying cost and quality improvements via productstandardization or use of product/ services
Create and deployenterprise-wide metrics, key performance indicators, tools, and processes tooptimize sourcing, supplier activities, efficiencies, and to workcollaboratively with business unit/functional leaders to prioritize and driveimplementation
Monitor compliance to contractrevenue commitments; monitor performance across a variety of metrics to meetcontractual requirements
Provide Telecom and InformationTechnology expertise and support to the Global Vice President of NetworksServices, IT Management, Telecom, Security, and Software Functional Managers
Ensure ongoing development oftechnical skills and professional expertise to support internal consultingsupport to the Global Vice President of Network Services, and divisionalpartners to meet operational objectives for network / voice / data / wirelessand related telecommunication product and services spend
Build and maintain strongbusiness relationships with internal stakeholders
Develop and foster relationships withinternal and external executives to reach mutually-beneficial compromises
Relationships with DivisionalManagers, Telecom, Security, IT Infrastructure Shared Services IT Hardware andSoftware Functional Managers
Supply Mgmt across divisions toserve as central point of contact for guidance on IT Procurement and directionon telecom, security, hardware, software, and related services sourcing
IT stakeholders across theglobe to serve as an IT Procurement liaison and align appropriate categoryowners within Global Procurement to stakeholders
Pearson centralized technologyteams and the divisional CTOs for post-deal supplier relationship matters
Legal department for contractdrafting, negotiation and monitoring
Finance department for budgetand savings tracking
Interact with suppliers:requires ability to monitor, negotiate, & manage multiple supplierrelationships for virtual and in-person
Bachelor's degree in Business,Engineering, or IT or combination of experience and education. MBA or graduatedegree preferred
7 years’ experience inInformation Technology and Telecommunications sourcing
7 years’ experience in NetworkArchitecture design and implementation
5 years’ experience in aSenior Manager Director level position
Expertise in technologysourcing and/or selling telecom solutions
Executive influence,highly-honed negotiation skills, expertise with RFQs, RFIs, RFPS, and managemultiple projects. - Persuasive written and oral presentation skills. Abilityto effectively and concisely present complex data and concepts
Strong influencing skills thatcan be used to lead teams and build partnerships with internal resources andPearson Supply Base
Proven leadership experiencefor cross divisional/functional teams
Domestic and internationaltravel required
Candidate must have ability tobuild trust withothers who may not have identical goals
Candidate must be culturallyaware with the ability to communicate and lead projects in multi-cultural,multi-national environments
The successful candidate willlikely have significant work experience in Infrastructure procurement andmanaging supplier relationships (e.g., AT&T, Verizon, BT, Vodafone, Level3, TEMS providers, etc.) 7 years’ experience preferred

Premium Finance Carrier Cancellations & Reinstatement Specialist Resume Examples & Samples

Review the pending cancellation list. Read messages, check account status for accuracy, make phone calls to obtain company and policy number information, and follow-up on any held accounts
Update accounts from information received from the agent by computer upload, fax, email and mail
On accounts with balances of $10,000 or more, call the MGA or Carrier to verify the correct address for the Notice of Cancellation to be mailed to them. Give any new information to Carrier Cancellations Supervisor to be added to a Department List to eliminate future calls for the same information. Place notes on the account regarding the updated mailing address information
Prepare Notices of Cancellation that are to be sent to the insurance carrier for mailing. Fax notices to carriers who have requested delivery by fax in addition to mailing
Complete the DMV paperwork on any Massachusetts auto policies that are to be cancelled
Prior to mailing Notices of Cancellation to carrier, review list that was pulled to ensure no account was cancelled in error
Pull copies of Notices of Cancellation to resent to carrier when requested
Reinstatement process: review the automated reinstatement list generated daily from the previous day’s payment activity. Make decisions on whether to process reinstatement requests. Send appropriate correspondence to carrier, agent and insured based on decisions
Review the automated list generated through automated processes and reinstatement requests from agents by fax or email and manually handle the faxing of reinstatement notices to carrier
Return refunds to the carrier if the refund has already been received from the carrier. Process reinstatement denials received from the carrier. Follow-up after reinstatement to ensure that payments that were called in for reinstatement are received
Display a willingness to make decisions, exhibit sound and accurate judgment, be able to support and explain reasoning for decisions, and include appropriate people in the decision making process
Document and report any agent activity that appears non-compliant or suspicious
Respond to inquiries regarding accounts pending cancellation or already cancelled. Identify and resolve any problems that relate to the cancellation procedure
Gather and analyze information, develop alternative solutions, use intuition and experience to complement the data, and maintain confidentiality
Be an active participant in the Quality Program
Ability to execute sound judgment based on knowledge and experience
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
ISeries experience
Insurance courses

Carrier Account Manager Resume Examples & Samples

The successful candidate will possess a minimum of 8-10 years of quantifiable Wholesale Carrier sales experience in the International and CDN environment
A Bachelors Degree or equivalent experience is preferred
Must be able to form high level working relationships within all targeted accounts
Sales success selling large bandwidth opportunities, ideally fiber based Ethernet
Able to communicate effectively with all management levels to include C-Level Executives
Highly motivated and proactive individual
Ability to work without local management supervision
Strong presentation skills and contact management software experience

Premium Finance Carrier Returns Specialist Resume Examples & Samples

Communicate with insurance carriers, intermediaries and insurance agent/brokers to verify vital information regarding cancelled accounts and document files accordingly with information collected
Pursue collection activities on assigned portfolio of cancelled accounts as outlined in line of business policies and procedures
Respond to telephone and written inquires on assigned loan portfolio or when appropriate, respond to inquiries that have been redirected from other departments
Compute interest adjustments using various calculation methods, calculate payoffs and prepare refunds
Two years of premium finance experience, preferably in operations, collections or related discipline or in the property and casualty insurance industry
Bachelor’s degree or completion of a technical school in a related subject

Sales Rep-carrier Rentals Resume Examples & Samples

Manage and grow assigned territory or group of accounts
Defining new potential customers, seeking new markets while maintaining relationships with the customers currently in the portfolio
Achieve annual sales and gross margin targets

Global Carrier Service Management Lead Resume Examples & Samples

Formulation of the long term strategy for the bank wide use of carrier services, in close coordination with Voice Services, Data Network Engineering and - Operations
Develop and implement the commercial strategy for the Bank’s global connectivity
Collaborate with the Global Sourcing department on sourcing strategy balancing requirements and purchasing policy, leveraging global strategic partnerships
Ensure a common effective framework exists for carrier services from a SLA, contract, billing perspective
Continual assessment of Carrier performance – delivery, operations / SLA, cost, billing - to deliver continuous improvement and a world- class service
End to end process ownership of all data and voice carrier management activities across all stakeholder functions
Overall cost, budget and P&L responsibility for the Carrier ‘business’ within Global Network Services
Collaborate with Network and Voice Engineering, Implementation and Operations teams regarding design, implementation / provisioning and operation of carrier related services
Oversight of Telecoms Expense Management (TEM), ensuring accuracy and efficiency of the process, incl. inventory and billing data
Ensure use of common toolset globally covering all process aspects from configuration management to billing management
Continuously evaluate and improve the bank’s global connectivity against the key objectives of capacity, performance and cost
Establish and maintain strong business relationships with International Carriers suited to run the business
Supports the development of an environment where people management and development is the number one priority
Coaches direct reports and others in the organisation, as appropriate
Actively supports the business strategy, plans and values, contributing to the achievement of a high performance culture
Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution
Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment
Actively manages individual performance, addresses issues where necessary to drive for high performance
Supports tough people decisions to ensure people performance is aligned with organisation imperatives and needs
Demonstrable knowledge and achievements in the carrier service management business (commercial, service, SLA)
Experience in all aspect of Procure-to-Pay WRT to Carrier Management
Experience in commercial and cost management
Experience in network service delivery
Proven strategic thinker
Strong written, verbal, communication as well as analytical skills
Ability to communicate to different levels of the organisation
Strong interpersonal and collaboration skills
Ability to lead in a diverse multifaceted IT Infrastructure organization
Experience in a similar Carrier Management role would be advantageous

Carrier Service Supervisor Resume Examples & Samples

Supervise technicians and job site activity
Support the efforts of the service sales representatives and service coordinators
Manage the daily routine service, maintenance scheduling, repair service management, including new equipment start-ups and warranty issues
Perform service sales activities to fulfill customer requirements and maximize profitability
Promote service agreements and technical solutions, repairs and controls to existing customers

Carrier Access Administrator Resume Examples & Samples

Manage the centralized collection and administration of Producer Codes for all Willis entities, a requirement for accurate access to Loss Runs
Heavy communication with Carriers and internal Willis departments regarding complex carrier practices surrounding Producer Codes, administrative rights and access to Commissions, Loss Run Summaries and POAs
Document Carrier Access/Loss Run process and access for over 1200 Carriers
Work with Retail offices to share Centralized information and facilitate office access while creating a process for ongoing management of Administrator access, specifically addressing Joiners & Leavers
Define and document the initial and ongoing process for securing, documenting, and communicating Carrier access points
5+ years of insurance in an Insurance Brokerage and/or Carrier environment
Experience in defining and documenting workflow processes
Basic working knowledge of internal Willis support teams and how to access and collaborate with those teams
Knowledge of how Carrier Producer and Sub Producer codes work and how changes to those codes may impact Retail offices and other supporting groups within Willis
Strong working knowledge of Willis Legal entity structure within Willis North America
Possess working knowledge of Carrier producer and sub producer codes of our Retail offices their use by the carriers and within Willis
Ability to define and document workflow process
Strong communication skills to support Willis Internal and External communications
Detail-oriented / organization skills
Ability to work well as part of a team both locally and virtually

Weaving Piece Carrier Resume Examples & Samples

Ensuring that all woven pieces are safely removed and replacement tubes provided in a timely manner with minimum impact on production
Ensuring that all woven pieces arrive in the warehouse undamaged with the relevant paperwork attached and placed in the correct location according to priorities or other instructions
Working with the Change Hand to ensure that all machinery is cleaned satisfactorily
Working with the Change Hand to ensure that all machinery is lubricated
Reporting any defective machinery parts or equipment to the Shift Supervisor immediately
Sorting and disposing waste, including the removal of any cardboard waste to the skip at the end of every shift
Winding leno and selvedge bobbins
Conducting wider cleaning routine as within the Weaving shed
Demonstrating flexible approach to meet production demands
Demonstrating a good understanding of different methods of production operations
Continually seeking to find opportunities to achieve operational excellence by being actively involved in daily team briefings
Attending appropriate training sessions to improve knowledge and development
Developing and improvng your ways of working to increase efficiency within your work area
Seeking out opportunities and providing feedback to your Shift Supervisor on areas for improvement
Having the ability to follow instructions and Standard Operating Procedures
Embracing Burberry’s digital platforms and the growing Burberry chat communities
Encouraging and supporting your team members in accessing the Burberry World portal
Sharing knowledge with team members to develop brand awareness and passion for the product

Carrier Appointment Administrator Resume Examples & Samples

Be the one point of contact for carrier appointments for both carrier partners and internal associates
Define and document the initial and ongoing appointment process for every Carrier
Create and implement standard appointment procedures for New Hires and Terminations
Obtain, complete & submit initial and renewal appointment applications for initial resident and nonresident states
College degree or equivalent work experience
Basic Office skills; Excel, Word, Outlook
Knowledge of web based systems
Time Management skills

Carrier Access Manager Resume Examples & Samples

Works with the National Carrier Sales Team and Regional/System Account Team to act as account management contact with national accounts’ local operations. Leads implementation and service delivery for carrier accounts within their area of responsibility
Collaborates with external customer and internal Operations & Engineering to forecast network demand, identify new opportunities, and advise on network infrastructure expansion. Assists Engineering with capacity forecast planning. Ensures integrity of Network Inventory systems used for serviceability
Ensures that local processes conform to all contract commitments made on behalf of Cox to each carrier, including pricing, termination liability, FOC delivery, trouble management, SLAs, and network performance requirements
Performs ROI assessment to determine if sales opportunities meet internal ROI thresholds and seeks approval as appropriate
May manage team of Account Executives
Responds to the NAMs requests for service quotes for carriers within defined timeframes
Jointly develops account plans with National Account Managers in line with Wholesale strategies to achieve revenue commitments
Takes direction from the Carrier Product team to ensure a complete solution portfolio in line with national strategies and standards
In partnership with NAMs meets regularly with Carrier and Wholesale customers to identify their service needs. Cultivates relationships with customers to form a partnership within their area of responsibility to provide excellent service and develop future business opportunities
Collaborates with Account Team to determine appropriate solutions to meet Carrier/Wholesale needs. Ensures delivered proposals and presentations are accurate and in line with the strategy defined by the National Carrier Account Team
Makes complex sales presentations in partnership with the National Carrier Account Manager to Carrier/Wholesale customers. Uses consultative selling techniques to leverage the position of Cox Business and the Carrier/Wholesale products it offers to influence buying decisions
Provides feedback as needed to the National Account Managers concerning pricing, service level agreements, and terms and conditions associated with MSAs in the markets where they are responsible to support national contract negotiation
Serve as the SME within their area of responsibility to manage all standard processes, including order-to-cash processes and trouble management processes. Ensure local in-direct sales support individuals have clear responsibility and accountability
Communicates customer project status, concerns, sales opportunities, implementations, and related issues within the Account Team, across their area of responsibilities. Recommends and coordinates implementation of solutions within various Cox organizations
Responds to service interruptions to ensure local root cause has been identified and to help solve customer problems or maintain service
Develops, distributes, and communicates utilization of standard reports to track operational milestones, delivery failures, and other maintenance and performance data with National Sales Operations to ensure customer expectations are met
Proactively monitors the Wholesale base of business within their area of responsibility to identify risk of write-down and opportunities to expand or renew the base, and works with NAMs to develop and implement a plan
Hires, develops, and manages the performance of the Account Team and its members to meet targets for revenue growth, productivity, quality and optimization of Carrier satisfaction within assigned area
Provides positive leadership and vision to develop a strong sales culture that balances the urgency of meeting budget goals with focus on team success
Prepares regular expense reports and controls expenses while meeting or exceeding corporate revenue goals and maximizing product margin
Attends job-related training and informally remains current on technical information regarding Cox’s telephony, data, and video products and offerings, Customer Premises Equipment (CPE), networking, and sales through completion of required/recommended training program

Carrier Engagement Manager Resume Examples & Samples

Owns/manages the overall relationship with 5 – 10 carriers
Develops and maintains relationship map between Aon and assigned carriers
Builds direct relationships with key people at each assigned carrier
Stays abreast of all Aon relationship touch points with assigned carriers
Maintains repository of relationship history, interactions, status and issues
Synthesizes data and reality to inform Aon and carrier executive/senior leadership as needed
Coordinates and facilitates periodic meetings and materials between Aon and carrier teams
Tracks/project manages key initiatives, deliverables and follow-ups between Aon and carriers
Serves as focal point for escalations and triages issues to ensure attention of correct respondents at Aon and carrier
Fosters appropriate balance between influencing, advocating for and driving solutions
Negotiates selected engagement terms, conditions, and pricing with carriers
Works closely with Aon SPS, H&B and Exchange teams to deliver client value through consistent deliverables
Provides coaching to Aon SPS, H&B and Exchange teams on working with carriers
5+ years of relevant consulting, broking and/or carrier experience
Proven track record of building/managing relationships
Ability to multi-task, manage projects and work within deadlines
Professional approach and strong communication skills
Strong product knowledge of health care coverages including medical, dental, vision, Life, Disability and other Elective/Voluntary benefits
Ability/flexibility to travel extensively throughout the U.S
Life and Health license
Experience serving as Account Executive
Strong Microsoft PowerPoint and Excel skills

Key Carrier L Eggs Hanes Bali Playtex Resume Examples & Samples

Sales Performance – Achieve store sales objectives supported by monthly promotional activities, sales training, and bra fits service
Purchasing - Procurement of selected basic stock products to be marketed through the store with approval of Merchandise Manager
Merchandising - Insure that all merchandise is displayed and merchandised properly, keep Merchandise Managers informed of out-of-stock, slow sellers and problem merchandise
1 to 2 years of retail experience preferred
Proven background and aptitude in exceptional, individual customer service

Key Carrier Maidenform Resume Examples & Samples

Customer Service – Provide customers with outstanding service by training all employees on proper service techniques
Store Operations - Supervise store personnel in all phases of store activities to ensure proper store operation. Assume responsibilities for budget control, shrink, overall operation and merchandise presentation within the store. Responsible for taking annual physical inventory
Must be age 18 or older
Proven Sales Performance and ability to assist Store Manager in driving store team to achieve Sales Objectives

Carrier Engineering Program Manager Resume Examples & Samples

Drive execution of projects
Lead cross functional project meetings
Lead milestone reviews
Present project status to the executive team
Work with carrier and 3rd party labs
Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Computer Science or other relevant discipline
3+ years of engineering and/or program management experience
Experience working with carrier and 3rd party labs
Experience delivering consumer electronic products
Master's degree in relevant discipline
Proficient at creating and tracking complex development schedules, managing issues and tracking bugs
Experience managing the introduction of new technologies
Solid understanding of product development lifecycles
Strong understanding of technical requirements for technology integration
Excellent communication, leadership and negotiation skills
Wireless technology experience
Experience Working with carrier and 3rd party labs and taking the products through carrier certifications

Carrier Project Engineer Resume Examples & Samples

Establish customer relationships with the purpose of understanding the customer needs and doing our best to meet those within the bounds of contracted scope
Understand project scope and review budget requirements to identify and pursue all cost savings opportunities to maximize project profitability
Communicate and document delays, changes in scope and any other incidents that impact the scope of work or schedule to manage and mitigate risks
Understand and communicate job schedule to all project team members to ensure timely completion of project
Develop a schedule of values for approval to maintain positive cash flow on the project and bill accordingly
Forecast project revenues and re-estimate project costs
Manage the ordering of materials according to the project plan and progress, ensuring that all value delivered can be billed
Pursue change orders for any increases to scope
Ensure that the sub-contractors are performing to the project timeline and the quality expectations for the project
Ensure that all EH&S and all project specific safety requirements are met
Attend job site meetings as required by customer

Carrier Manager Resume Examples & Samples

Strong working knowledge of a strategic carrier daily capacity and network * Strong working knowledge of customer's supply chain, requirements, and new initiatives
(Achieve favorable service perception)
Responsible for all carrier prospecting, management, negotiations, and relations leading to a strong long term partnership
Ability and willingness to support account management duties as needed by the business
Develop and lead key brokerage SOPS and Protocols
Ability to influence a carrier to provide capacity during all supply / demand cycles
Drive for Results to excel at capacity management and load coverage in a variety of scenarios
Effective at negotiation
Prefer college degree and / or transportation / brokerage experience (at least one year

Manager, Carrier Development Resume Examples & Samples

Develop cost savings initiatives through business case work including mode shifts and supplier conversions
Responsible for ensuring Routing Guide Compliance
Responsible for managing carrier base of 25 to 75 carriers
Responsible for supporting 4 US Markets and 1 Canadian Market all OPCOs within those markets
Responsible for delivering against financial & operational metrics for assigned Markets & OPCOs
Develop & implement action plans to address underperforming lanes, carriers, OPCOs & Markets
Experience in Produce Transportation
Stong understanding of the food industry specifically Produce
Must be able to resolve problems, handle issues quickly and communicate effectively
Strong working knowledge of Microsoft word, excel, power point and access

Senior Manager, Carrier Development Resume Examples & Samples

Minimum of 5-7 years transportation experience required
Sysco Operating Company experience is a plus
Sysco logistics experience is a plus
Carrier development experience with a large shipper is required
Refrigerated transportation experience is required
Food service or grocery experience is preferred
Access, word, excel, power-point experience
Analytical and report savvy
Must have high energy with strong results orientation
Must have strong leadership skills
Ability to work our Manhattan TMS

Program Manager Preferred Carrier Management Resume Examples & Samples

Manages and leads operational aspects of full truck load transportation, with particular focus on Temperature Control
Serves as the Central Point of Contact for the customer at a project and/or program level
Defines joint project goals and objectives with the client
Provides end to end project management across Full Truckload Services
Acts as the point of escalation and coordination for the customer and the PCM team members ensuring appropriate issue identification, resolution and risk management
Defines and tracks metrics; maintains unified Dashboards and reports on global project / program progress
Provides global financial information (forecast revenue, reporting)

Carrier & Circuit Analyst Resume Examples & Samples

Review circuit invoices to identify the specific links
Research the existence of the links and identify the owner to confirm the facility
Contact the carrier where further information is required to identify the circuits
Issue actions based on findings
Excellent in excel and power point
Telecommunication know how / Network WAN technology /carrier management
Relevant years of experience in carrier environment and Wan technology
Good understanding of networking
Ability to use CMDB database
Basic understanding of network drawings

Carrier Project Engineer Resume Examples & Samples

Project Management Professional designation
LEED Accredited Professional
Knowledgeable with Microsoft suite of Software products to include Outlook, Access, Excel, PowerPoint
Demonstrated problem solving, planning and project management skills
Ability to read and understand scope of work
Knowledge of building automation/HVAC Controls and construction projects
Demonstrated HVAC, design and system commissioning responsibilities

Carrier Rentals Tech Rep Resume Examples & Samples

5+ Years of Commercial/Industrial HVAC Experience
Universal License
A valid driver’s license
Ability to pass background check

Senior Carrier Account Manager Resume Examples & Samples

Structuring the commercial relationship with Carrier Partners (quarterly executive meetings, monthly business meetings, weekly sales calls)
Partnering with BlackBerry Marketing teams to develop regional Carrier Marketing activities, programs, incentives, product updates and customer promotions and at the same time working within budget requirements
Previous software solution sales experience and/or channel sales experience, gained within the wireless, high tech or telecom industry (5+ years)
Confident and effective communicator. Ability to effectively present and influence individuals and groups at all levels
Broad knowledge of mobile enterprise software, unified communications and mobile device management solutions is highly desirable

Carrier Channel Account Manager Resume Examples & Samples

Building and maintaining senior management level relationships with your assigned Carrier Partner/s to gain an understanding of their businesses and key priorities to identify joint regional sales strategies and tactics for achievement of sales targets
Analyzing and proposing new business and partnership opportunities in line with the strategy and direction set by Sales management
Demonstrated carrier or key account management experience with a track record of consistent sales quota over-achievement

Carrier Product Manager Resume Examples & Samples

Responsible for product P&L reporting and overall financial health of product including sales, billed revenue, gross margin and contribution margin
Coordinate cross functional teams (Marketing, Engineering, Service Delivery, Repair, etc) to develop and drive enhancements to the current product set
Have a keen understanding of the WLA and Voice services markets to develop new products that position ELNK products to address customer needs and become a leading access aggregation provider
Work with the Pricing, Contracts, Engineering, and other internal groups to maintain/improve the current product set by enacting the necessary changes to maximize product potential

Solution Architect of Carrier IP Solution Marketing Resume Examples & Samples

Brand ambassador evangelizing Huawei IP vision and articulating the advantages of Huawei Carrier IP solutions and services
Support Huawei Carrier IP Marketing and Branding activities (CXO visits, seminars, workshops, and forums), promote the Huawei IP brand and develop new opportunities
Maintain relationships with top industry analysts and journalists such as OVUM, Infonetics, Lightreading and etc
More than 10 years of direct Product Management/Sales Support/Sales Engagement/Sales Engineering experience in the IP/MPLS industry with a proven track record within a well-known international vendor or Tier 1 operator
Broad knowledge and deep understanding on the following IP/MPLS protocols, like VLAN/STP, IGP/BGP, IPv6, LDP/RSVP-TE, VLL/VPLS/VPRN, Inter-AS VPN & CSC, Seamless MPLS, IP and MPLS Multicast, QoS, all kinds of OAM etc
In-depth familiarity with solutions like 3-play, IPRAN, OTN and IP over DWDM, IPv6 Migration, FW/NAT/IPSec/DPI, DC Fabric and SDN/NFV etc
Strong telecommunications background on DSLAM/GPON, DWDM/OTN, 2G/3G/LTE mobile architecture and IPTV will be considered in priority
Solid understanding of SP’s network environment, architecture evolution and service development plan in order to know well their pain points and requirements, and define the right penetration strategy
Familiar with IP-related standards, with experience in IETF and ITU-T standards activity and so on
Quick learner and self-starter, with a willingness to dive in and learn everything required to be successful on the job
Willingness to take ownership of customer solutions and make them successful
Must have a strong focus on customer satisfaction
Must have the ability to see and explain the big picture or direction of a project, as well as the ability to drill down to details depending on the audience
Excellent interpersonal and communication skills (written and speaking) and ability to work independently
Experience in working with various regional sales teams. Must be able to adapt to various regional’s business culture easily
Experience in working with Chinese/Asian corporate culture is not mandatory but preferred

Carrier Manager Resume Examples & Samples

All strategy, tactics and direct management of Domestic 3rd Party Telco Suppliers (regulated and unregulated) to Verizon in North America, including negotiating commercial terms, SLAs, and remedies in support of Verizon's network priorities and customer service expectations
All Contract Management & Implementation functions related to the Verizon 3rd Party Telco Suppliers including
4-year degree preferred in Engineering, Business or Finance discipline
MBA highly desired, or advanced university degree
5 plus years total experience preferred in Contract Management or experience in Finance / Sales
Knowledge of Telecom networks & Regulatory issues including the underlying network topology and functionality
Ability to drive results at all levels, regardless of reporting structures
Proven record for managing multiple simultaneous projects on time and budget
Excellent verbal and written communication skills. Present concise, data driven narratives to business sponsors and senior staff to drive the company's priorities
Strong leadership, effective interpersonal and team building capabilities designed to cultivate strong collaborations
Experienced team leader with proven facilitation, change management, and problem solving experience
Experience creating and presenting presentations to all levels of an organization. Responsible for direct interface with C-level carrier executives and developing executive presentations
Outstanding quantitative and analytical skills
Proven record of performance and trusted professional credibility
Comfort in working up and across the organization – working with senior staff members and front line employees
Track record of handling extremely confidential information appropriately
Excellent MS Office skills, e.g. Excel, Word, PowerPoint, etc

Carrier Sales Account Manager Resume Examples & Samples

Developing relationships and educating the carrier community on the overall value of Verizon’s platforms, services, and applications
A deep understanding account creation, account management, and network, platform, and service sales within the carrier domain
Extensive years of sales account experience with a demonstrated record of success, across a broad set of disciplines: network, platforms, applications, big data
Responsible for the leadership of one or more sub-function(s); implements the sub-function’s strategic direction; recommends & participates in generating company policies

Rail Carrier Manager Resume Examples & Samples

Analyze facility shipments to ensure sufficient rail capacity is maintained for the facility and modify as appropriate
Evaluate performance of rail carriers using Dashboard metrics, facility, customer service feedback, and IntelliTrans
Responsible for metrics and maintenance of rail metrics dashboard, effective communications to Railroads and IP stakeholders in addition to carrier improvement programs
Perform ongoing reviews of railcar availability and demand to meet business needs. Ensures adequate daily, weekly, long term capacity for requirements
Ensures facility railcar orders are filled, monitor pipeline, investigate and determine the cause and resolution for discrepancies, communicate to IP stakeholders
Provide feedback to the Businesses on rail carrier service complaints and successes
Negotiate and contract the best overall value proposition (price/service/capacity), for transportation services, while following the Collaboration, Strategy, Source, & Sustain (CSSS) processes
Seek out cost reduction opportunities through negotiations, enhanced cost control, operational stream lining, cost avoidance, and the pursuit of total cost of ownership savings
Responsible for resolving conflict between carrier and facility
Develops and maintains carrier profiles for each rail carrier
Maintain Facility Rail Profiles
Recommends and develops service programs for businesses and/or facilities
Leads face to face meetings and/or conference calls with business, facilities, and rail carriers
Effectively communicate expectations to rail carriers and monitors adherence
Manage rates and routes in SAP and Transportation Business Center
Self Development - Industry knowledge, OMD/LMS development, CSA & Personal Scorecard
Minimum of 6 Safety Credits per year
Provide efficient and effective transportation solutions using TCO principles
Increase boxcar utilization, while lowering costs
Managing boxcar supply and maintaining boxcar order fill at minimum of 90%
College degree or equivalent experience
Minimum 4 years experience rail industry with management/decision making experience
Demonstrated record of achieving results as a self starter
Excellent communication skills written and verbal

Carrier Channel Software Account Manager Enterprise Sales Resume Examples & Samples

Driving sales and overall messaging of BlackBerry's products and services to our current and prospective Carrier Partners through their Consumer, Enterprise, VAS, ISV, Public Sector, SMB, and Retail/Indirect Channels. This would also include sell-in activities for the carriers internal use
Maintaining and expanding BlackBerry’s existing customer base
Growing and maintaining relationships with key customers within the specific Carrier organization to increase mindshare/ awareness/ market share in regard to the BlackBerry portfolio
Actively managing & supporting the Carriers through all stages of the sales cycle including sales planning, delivery of sales programs/incentives to promote awareness and stimulate demand for BlackBerry
Managing the closure of the top sales funnel opportunities with Carrier Partners and their customers
Previous enterprise software solution sales experience and/or channel sales experience, gained within the wireless, high tech or telecom industry
Exceptional interpersonal and relationship management skills

Carrier Ethernet Software Development Engineer Resume Examples & Samples

A commitment to delivering high quality software
Excellent communication skills and the ability to work well in a team
Software development using Agile development methodologies
Experience using C/C++ in a real-time embedded systems
Experience with VxWorks, Embedded Linux, C/C++ compilers and debuggers
Solid problem solving skills with experience debugging problems in complex real-time systems
Understanding of Ethernet and L2 networking technologies including experience with one or more of Carrier Ethernet Services (E-Line, E-LAN, E-Tree), MPLS-TP, PBB, LAG, L2 rings, OAM (802.1ag, 802.3ah), IEEE 1588v2, SyncE
Experience with device drivers or BSP

Carrier Access Manager Resume Examples & Samples

Manage the centralized collection and administration of Producer Codes for all Willis entities, a requirement for accurate access to Loss Runs, etc
Serve as a liaison between WNA Retail offices, Carrier Relations team, Carriers and the newly created Centralized Teams
Heavy communication with Carriers and internal Willis departments regarding complex carrier practices to include, but not limited to: Producer Codes, Administrative Rights and access to Commissions, Loss Run Summaries and POAs
Document various Carrier Access processes and access for over 1200 Carrier’s
Define and document the initial and ongoing process for securing, documenting, and communicating Carrier access points and producer codes
Establish contact with Carriers to secure Willis access point for Carrier Loss Runs for all Willis North America offices. This could be in the form of
Strong working knowledge of the Insurance Broking industry
Intermediate knowledge of excel, word, outlook and adobe
Working knowledge of existing technology systems and their use within Willis

Carrier Control Sales Rep Resume Examples & Samples

Manage and grow assigned territory or group of accounts through the sales of repair service, modernization, service agreements, controls and portable systems to new and existing customers
Develop long term relationships and build partnerships with the customer
Achieve annual sales and gross margin targets and promote growth of service agreement sales, while maintaining focus on cash flow management
Develop account management skills and provide customers with superior value and service

Enterprise Sales Manager, Major Carrier Resume Examples & Samples

Enterprise sales management experience is required; inside/outside or field team management
Extensive experience working in or with the US telco industry
Proven track record of driving sales and developing Carrier business in the B2B space
Excellent analytical agility with the ability to convert data into business intelligence while staying focused on the overall objective
Experience driving strategic negotiations at senior level within the carrier/telecom environment
Strategic capability to scale sales in the US telco industry by laying out go to market objectives and other strategic initiatives for the company

Director, Carrier Sales Engineering Resume Examples & Samples

Demonstrate advanced solution selling abilities and effective, pro-active customer communications including proposal development, delivery, and RFP responses
Interact with all levels of customer’s management team regardless of their technical knowledge and understanding. Is able to communicate both proactively and reactively through a variety of mechanisms (email, video, presentation and in-person) in a tailored manner to further drive the close of the sale
Design and present highly technical concepts and specifics to audiences of varying technical capabilities
Assess and guide Carrier sales organization on responding to customer performance and service level expectations versus capability
Listen to and understand customer’s business needs and guide sales engineering team to develop a variety of solutions that will address their needs, while working in close collaboration with network operations teams, IT infrastructure teams, & equipment vendors to deliver compelling customer solutions
Partner with sales leadership and back office support to elevate engagement and team work
Ensure sales & sales engineering teams have a clear understanding of our customer’s technical challenges and how EarthLink’s solutions can solve these challenges

Carrier Sales Executive Resume Examples & Samples

Generate new revenues by selling EarthLink's products and services, including both voice and data applications and meet or exceed quota expectations month over month
Identify, qualify, and prioritize new wholesale business opportunities
Utilize interpersonal skills to reach the decision-makers and quickly establish a rapport
Work closely with engineering and marketing to facilitate the preparation of customer proposals
Prepare, deliver and review sales proposals with clients
Negotiate legal sales contracts with clients
Close sales by overcoming objections, gaining commitment from the client and accurately setting realistic installation expectations
Utilize evaluation and tracking systems to accurately report sales numbers and monthly forecasts. Maintain expertise in sales process and system management. Able to provide accurate and timely information as required
Maintain overall account responsibility with focus on growing revenue opportunities within the account
Closely monitor competitive environment and programs. Work with marketing and product development to address business needs
Maintain ongoing sales funnel report with timely and accurate information
Must have 5 years of wholesale or carrier telecommunications experience selling to large bandwidth content providers
Strong cold calling skills
Self-starter with high level of confidence in their own abilities
Ability to quickly establish a rapport with key decision makers
Professional presentation skills
Ability to build successful business relationships
Ability to adapt to a new and rapidly changing environment
Must have proven track record of success carrying a revenue quota
PC Literate with strong skills in Excel, Word, and PowerPoint Skill two
Valid driver’s license and must maintain an acceptable MVR that meets the company insurance provider’s standards

Tile Carrier Resume Examples & Samples

Feeds finished tile onto conveyers to fill mounting boards
Keeps tile mounters stocked with pattern or replacement tile
Empties scrap boxes as necessary
Removes empty skids and boxes from line
Desands tile as needed
Monitors equipment or processes and reports problems to supervisor
Follows standard operating and safety procedures and wears required personal protective equipment
Keeps area safe, clean and organized
Performs other related duties as required
High school diploma or equivalent experience
1 year previous manufacturing/production experience
The associate is regularly required to stand, use hands, and reach with hands and arms
The associate is required to walk, stoop, kneel, crouch, or crawl
The associate may be required to sometimes sit, climb or balance
The associate may lift and/or move up to 80 pounds. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus
While Performing the duties of this job, the associate is regularly exposed to moving mechanical parts
The associate is occasionally exposed to fumes or airborne particles
The associate may be exposed to a wide range of temperatures
The noise level is usually loud
Reasonable accommodations may be made to enable individuals with disabilities to perfrom essential functions

Carrier Business Manager Resume Examples & Samples

Supervision of staff
Preparing budget models
Monthly forecasting
Accounts Payable/Accounts Receivable
Demonstrated excellence in process and analytic skills
Strong PC skills (Excel/PowerPoint/Business Objects/HFM)
Excellent communications and interpersonal skills, working across all levels and functions
High level of quality/accuracy in his/her work, detailed oriented and a self-starter
Ability to work under pressure and to tight deadlines, handle multiple projects at the same time

Carrier Manager Resume Examples & Samples

Manage the relationship and performance of delivery carriers
Ensure Carrier rate schedules are maintained and reflect contract
Customer promise is met
Data integrity maintained
Design and provide technical best practices for Locker where appropriate
Technical project support/IT Locker trans representative
Report on required daily, weekly, monthly KPI’s
Ownership of forecast analysis to identify any areas of concern
Become the expert on analysing drivers for customer experience misses and drive improvement
Promote and develop an environment which is receptive and adaptable to business change
Provide cover for the Carrier Performance and Operations Managers where required
A track record of delivering results – improving service whilst reducing costs
Understanding of SQL and strong
Experience of managing Parcel, Post and Logistic suppliers

Carrier Account Lead, Sales Resume Examples & Samples

Specific areas of expertise should include: strategic planning, account planning and development, relationship management, listening, deal formulation and financial analyses, tactical execution, presentations, administrative planning & organization, and new business development
Performance-proven sales background including 10+ years of sales management or executive account management experience or equivalent
Leadership skills that enable, develop and unify top talent...even when there are no direct reporting lines

Global Carrier Sales Executive Resume Examples & Samples

A Bachelor’s degree – Bachelor of Arts, Engineering, Computer Science, Business Administration, Technology Management or equivalent experience
Six or more years of sales account experience with a demonstrated record of success, across a broad set of disciplines: network, platforms, applications and big data
Experience selling to the Tier 1 carriers, both domestic and international
Deep understanding of account creation, account management, and network, platform, and service sales within the carrier domain
Solutions sales mentality in an environment with multiple products and services; solutions sales experience with cloud, virtualization, middleware, and emerging technologies is an advantage
Solid understanding of complete sales cycle management, from prospecting to closing
Experience building partner/VAR relationships
Proven experience selling and supporting the deployment of large, complex systems in a telecom environments, data centers and edge locations
Knowledge of current industry trends in hardware, software, open source projects and experience deploying, operating and maintaining systems that employ these technologies
Develop policies and procedures for assigned sub function(s)tasks are multiple and diverse, work requires interpretation to ensure appropriate application
Proficient in engaging and influencing large teams and executive leaders

Category Manager, Carrier Resume Examples & Samples

Creates and maintains comprehensive category strategies based on category historic spend, top suppliers, marketplace intelligence, new entrants, disruptors, issues, gaps, opportunities, innovations, new products, industry trends, competitive intelligence, commercial models, delivery models, best practices, business direction, budget requirements and other factors. Takes full end-to-end ownership of the overarching and integrated spend category strategy to drive category transformation and short / medium / long term saving targets
Acts as the primary interface to key category business stakeholders
Provide category leadership and direction to business partners and the Sourcing & Supplier Management team. Influences the business with respect to gaining buy-in and alignment on the category strategy
Drives relationships with key suppliers
Identifies cost savings objectives for the category and drives the total cost of ownership reductions
Aggregates demand to leverage Rogers’ scale and scope to drive standardization and cost savings. Leverages Rogers’ technical and commercial relationship with Vodafone
Ensures procurement cost saving challenges are built into the capital and operating budgets and Procurement’s projects and efforts are aligned to meet budget expectations. Ensures procurement projects and savings are tracked against the budget and targets
Manages the analysis of spend data to assist with the identification of sourcing and cost take-out opportunities
Assist in additional analytical related activities including but not limited to compliance, catalogue adoption rates, procurement metrics and dashboards, etc
Deep knowledge of category, market trends and impacts to cost structures
5+ years of experience in a similar carrier role in a telecom or the vendor ecosystem
University/post-secondary degree required in engineering, computer science, business, commerce or economics. An MBA or M. Eng. is desirable but not required
Strong relationship building and business acumen are required. Needs to be able to quickly establish credibility and influence with business stakeholders
Excellent interpersonal and communication (verbal and written) skills. Ability to communicate / present complex topics to executive leaders and to “sell” by influencing their thinking and decisions. Ability to deal effectively with ambiguity and resolve multi-party conflicts to get to the “right answer”
Needs to understand the power dynamic within the spend category and create his/her own network for success
Must be a motivated self-starter and quick study of complicated technical topics
Experience leading high level negotiations for technical products and services
Proven analytical and problem-solving skills are required as well as excellent attention to accuracy and detail
Must be able to create comprehensive project plans and execute with discipline
Ability to travel internationally
Requires proficiency in Microsoft products including PowerPoint, Word, Excel and Project
Demonstrated mastery of Strategic Sourcing practices is preferred but not mandatory

Carrier Operations Manager Resume Examples & Samples

Previous profit and loss management experience
Outstanding leadership skills
Customer relations capabilities
Excellent communication, financial acumen, and business development skills
Experience managing an HVAC commercial service operation and knowledge of HVAC products
At least six years of HVAC commercial service experience preferred

Carrier Indirect Account Manager, Sales Resume Examples & Samples

Specific areas of expertise should include: strategic planning, data analysis, tactical execution, team building, account development, territory management, presentations, business solutions, multi-task management, administrative planning & organization as well as new business development
Performance-proven sales background including 10+ years of sales carrier account management and/or account management experience or equivalent 5+ years of dealer/agent channel management (preferably Sprint) with a major cellular manufacturer
A collaborative and inclusive engagement style that seeks to deliver superior outcomes, regardless of the status quo or perceived boundaries

Carrier Manager Resume Examples & Samples

To consistently find ways to optimize cost and deliver the target set every year
To drive innovation and ensure fast and accurate implementation of new delivery solutions
Strong analytical skills and ability to think strategically
Customer focused, extremely detail-orientated and able to effectively prioritise and multi-task
Passionate about customer service and customer experience
Experience in managing internal departments and external customers to deliver results
A track record of delivering results and improving service whilst reducing costs

Solutions Engineer Carrier Resume Examples & Samples

Drive revenues by managing the pre-sales technical process and evangelizing Akamai's technology to existing and prospective customers, and to drive new product and service offerings
Work closely with direct sales to educate existing and prospective customers about the superiority of Akamai's services - this includes conference calls, site visits, presentations, technical evaluations, technical objection handling, proposals, drive our response to RFQ/RFP/RFI and follow up on all customer related issues
For licensed products, support long term Carrier trial, testing and evaluation cycles
For managed products and services, provide technical, project and planning inputs ensure delivery and development of the products and services
Across all projects, take high level objectives and requirements and translate them into project delivery and execution plans
Facilitate communication among external stakeholders and disparate team members within Akamai to ensure that everyone on the project has a common understanding around goals, objectives, and success criteria
Work closely with Product Management and R&D to develop future product direction and strategy - providing valuable input from "the field."
Work within our SE team as part of the the customer proposal process and ensure that all technical information and recommendations addressing customer requirements are properly defined
Work closely with our Digital Media sales and Network divisions to ensure optimal delivery of Media traffic across dedicated CDN infrastructure and the Akamai Intelligent Platform
Education: Bachelor’s degree in Engineering, Computer Science, other technical or management discipline, or related technical field or equivalent experience
Minimum of 5 years experience working in any of the following industries: telecom services; internet services; datacenter services; development of networking or telecom equipment
Strong background in Internet Technologies, such as HTTP, DNS, Web Servers
Excellent written, verbal, and presentation skills appropriate to both technical and management clients
A hands on, innvoative and flexible approach to solution on technical issues as part of customer testing and evaluation processes
Creative and tolerant of uncertainty
Able to work in a fast-paced environment both as an individual contributor and driving results across a cross-functional team
Must be action oriented, capable of independently solving complex technical problems; able to communicate clearly and effectively to both technical and business audiences
Must be willing to travel to approximately 20%
Knowledge of HTTP Streaming technologies ( DASH, HLS, MSS etc. )
Excellent written, verbal, and presentation skills appropriate to both technical and management level clients and/or partners
Organization and planning ability
A spirit of investigation
Enjoys the challenge of complicated problems, determining the solution set, and ordering & prioritizing the associated tasks to solve the problem
Technical agility
Ability to grasp new technical concepts quickly

Manager Carrier Development Resume Examples & Samples

Helping to build the global shipping programs for over 300 of the top ecommerce retailers (and Ebay) in the world
Integrating and implementing the top international and domestic parcel carriers, line haul shippers and customs brokers and customizing parcel delivery to over 220 countries
Analyzing the carrier rates, costs and producing rate tables for global and local shipping carriers to ensure ecommerce customers can order products from anywhere to everywhere, at the best value and highest deliverability
Significant understating of logistics and ecommerce processes
Expert level carrier/logistics analytical skills, data modeling, data mining, cost benefit analysis (i.e. turning raw parcel data into rate table comparisons and evaluations)
Knowledge of international and last mile carriers, customer Broker agencies and global line haul providers
Interpret and model data on logistics elements, such as availability, maintainability, reliability, supply chain management, strategic sourcing or distribution, supplier management, or transportation
Have analyzed, defined and built end-to-end international shipping programs using local trucking, customs brokers, line haul carriers and last mile carrier in destination countries
Effective verbal and written communication as appropriate for the needs of the audience ranging from technical integrators, financial analysts to carrier management and retail customers
Expertise in MS Excel and other MS Office products
Minimum Bachelor Degree in related field
Work experience with international carrier and/or international parcel consolidator

Expo-carrier Circle Resume Examples & Samples

Maintain a gracious, pleasant and friendly attitude, while contributing to a teamwork-based work environment
Take pride in his/her appearance while adhering to the Ruby Tuesday Dress & Appearance Policy
Ensure the highest quality preparation and presentation of food items
Serve hot food hot and cold food cold every time
Manage the preparation of all re-cooks and special order requests
Expedite the service of food to TueGo/Catering, dining room, and bar areas
Utilize the Kitchen Display System (KDS) effectively in order to maintain the flow of service, control cost/waste, and build sales
Organize the table orders in the expo area according to the tickets
Complete specific side work and station maintenance
Responsible for the set-up, cleanliness, and organization of the work area before, during, and after every shift
Follow all safety and sanitation guidelines at all times
Support the service team in a way as to create new and repeat business and avoid guest complaints
Position requires slip-resistant shoes

Associate Carrier Account Manager Resume Examples & Samples

Oversees assigned state/client carrier accounts
Reports to management on progress toward strategic carrier growth and opportunities
Reviews and ensures increased yield from assigned carriers and clients to influence the pay rates
Establish key contacts with assigned state specific carriers to create strong working relationships to maximize on recoveries
Communicates/interfaces with carriers on an as needed basis
Creates shell specs for platform enhancements and billing file fixes/updates
Resolves and reworks any denials that can be resubmitted
Performs analytical work including data analysis of carrier performance. Identifies trends and issues, evaluates and presents solutions for issues identified. This includes working with programming to develop technical solutions that improve financial performance of carriers. Analysis on carriers includes but is not limited to: analysis of top carrier/client, procedure codes, bill types, and claims types. The building of technical solutions requires working with Programming, IT, and Cycle Operations to ensure developed solutions meet and exceed transformation expectations
Understands the carrier billing process and ensures cycles go out the door, are accepted by carriers, and lastly follows claims through carrier payment processes through the receipt of remittances. Performs data analysis on any underperforming results, recommends corrective action, or takes action when results are less than anticipated
Identifies carrier / client processing issues and provides solutions to maximize recoveries and reduce operational expense
Interacts routinely with both internal constituents and external carrier contacts
Ability to communicate, both verbally and in writing
Ability to multi-task and to meet deadlines
Ability to build effective relationships demonstrating strong interpersonal skills
Ability to work proficiently with Microsoft Excel, Word, Access, PowerPoint, SQL or Micro Strategies and company databases
Ability to present to management level staff
Ability to understand and retain HMS high level process
In lieu of degree, 2+ years relevant experience in either health insurance, revenue cycle or account management with high level of compliance (i.e. Finance)

Carrier Sales Coordinator Resume Examples & Samples

Rate negotiations with carriers
Provide excellent customer service and follow-up
Logistics consultant- Offer solutions to our customers' freight needs

Carrier Manager Resume Examples & Samples

Position is responsible for customer satisfaction, employee selection/development, organic revenue growth and achievement of aggressive financial targets
Applies product knowledge to develop enhanced solutions for the customer improving customer satisfaction while improving revenue/margins for Ryder. Work cohesively with all Ryder internal Subject Matter Experts including Sales, Transportation Management Center, operations, Supply Chain Excellence, Marketing, Pricing, Finance, & IT
Alignment of efforts and results to customer requirements and scope of work
Development and management of Field Support teams including staffing and workload planning Development of Field Support Strategies New customer implementation support
Development and monitoring of Field Support measures of performance Development and management of corrective actions and continuous process improvement Development and improvement of standardized work processes Financial Management & Reporting Account Performance Management & Reporting Supervises others (hire, promote, coach, development and performance management) Operations (OS&D, Returns, Claims. Accessorial) Strategic customer initiatives
Develop saving opportunities for Ryder and customer Organic revenue growth within Client portfolio

Voice Carrier Dispute Specialist Resume Examples & Samples

Must possess expert knowledge and experience with the telephone number porting process for Residential and Business accounts. Prior experience with complex number ports associated with multi-line business accounts is highly desirable
Current high level experience and knowledge of internal billing systems and other reporting systems/databases including but not limited to Oracle backend databases, CSG, AMDOCs, Scout, Einstein, Remedy, Order Path, workbench, etc
Able to work in a dynamic and fast pace environment, with tight timelines, while maintaining a high level of attention to detail
Demonstrates solid organizational skills, able to effectively prioritize tasks with respect to complaint follow up; and coordinate multiple routine administrative functions
Anticipates improvements and efficiencies. 'Can do' attitude, Quick study, reliable, and an acceptable risk taker
Able to interpret complaints, determine root cause, design and implement resolutions appropriate for the type of complaint
Intermediate level experience with Office Word and Excel
Excellent oral and written communication skills are essential

Manager, Carrier Product Marketing Resume Examples & Samples

You’ve done product marketing at a software firm
You have experience or exposure to the insurance and employee benefits markets, and as a bonus have experience or exposure to interacting directly with insurance carriers
You've done B2B marketing campaigns and created materials to equip sales teams to sell enterprise technology products at the executive level

Carrier Sales Executive Resume Examples & Samples

Reporting to the Vice President, Carrier Sales , EMEA and with support from the Solutions Engineers Team to identify, develop and close a set of number of named new targets accounts
Preparation and execution of sound business plan, strategic account plan, monthly progress reports and executive summaries
Maintain strong sales pipeline, accurate monthly and quarterly forecast to increase visibility of short and long term business trend
Meet bookings and revenue growth quota within the set of assigned accounts and sector(s)
Proven track record in developing New Sales to Telcos, MSOs and ISPs
Experience in successfully executing complex sales cycles with CXOs
Requires formal Solution-Selling and/or Value Selling training
Classic “hunter profile” with a strong desire to win new business is a must

Senior Carrier Sales Executive Resume Examples & Samples

Reporting to the Regional Vice President, Carrier Sales, APJ and with support from the Solutions Engineers Team to identify, develop and close a set of number of named new targets accounts
Foster long term customer relationships by understanding customer needs and being a strong advocate with Akamai
10+ years in system or software or solution sales within service providers
At least 7 year proven track record in developing New Sales to Telcos, MSOs and ISPs
At least 7 year proven track record in building pipeline and managing sales cycles to constantly over-achieving quarterly and annual quota
Must have high ethics, integrity, humility and desire to work as a team player in a world-class sales and support organization
Ideal candidates will bring with them a range of industry-related contacts
Solid background in Internet/Mobile infrastructure and Web application
Good understanding of OTT and Media related solutions

Carrier Account Manager Resume Examples & Samples

Prepares, monitors, and manages budget and revenue expectations for all assigned carriers
Supports collaboration between CR team and all other HMS departments
Presents business reviews on progress against team goals/objectives and strategic plans
Present business reviews against their goals/objectives and strategic plans
Reviews and ensures increased yield from assigned carriers and steady pay rates are met
Works with CR team to develop materials for carrier presentations
Communicates/interfaces regularly with carriers
Oversees platform enhancements and billing file fixes/updates
Determines best course of action for all unprocessed claims
Responsible for building relationships with the top revenue generating commercial insurance carriers and internal staff to ensure carrier objectives are met
Manages reporting and forecasts for carrier portfolio, including presenting trends, forecast analysis and planning to HMS management and carrier management teams
Performs analytical work including data analysis of carrier performance. Identifies trends and issues, evaluates and presents solutions for issues identified. This includes working with programming to develop technical solutions that improve financial performance of carriers. Analysis on carriers includes but is not limited to: analysis of top carrier, procedure codes, bill types, and claims types. The building of technical solutions requires working with Programming, IT, and Cycle Operations to ensure developed solutions meet and exceed transformation expectations
Designs and develops reports and presentations as well as presenting results at carrier meetings and for internal clients
Identifies and continually seeks new sources of recoveries. Recommends and presents strategies to increase recoveries or new revenue opportunities
Coordinates, conducts and communicates/interfaces regularly with HMS’s largest carrier relationships
Manages carrier billing process and ensures cycles go out the door, are accepted by carriers, and lastly follows claims through carrier payment processes through the receipt of remittances. Performs data analysis on any underperforming results, recommends corrective action, or takes action when results are less than anticipated
Is focused on improving cost of processing with each assigned carrier. Ensuring that we are continually removing claims that carriers would not reimburse, as well as working towards ensuring all transactions are performed electronically
Identifies carrier processing issues and provides solutions to maximize recoveries and reduce operational expense
Performs other functions as assigned
Ability to be careful and thorough about detail
Ability to perform data analysis to benchmark results against plan and use logic and process to address work-related issues and problems
Expertise with third party billing systems
Strong analytical and multi-tasking abilities
Ability to negotiate and collaborate
Ability to manage expectations, resolve problems, and develop opportunities
Ability to manage projects
In lieu of degree, 3+ years relevant experience in either health insurance, revenue cycle or account management with high level of compliance (i.e. Finance)
Experience developing strategic account relationships

Carrier Booking Resume Examples & Samples

To manage, monitor and train the carrier/booking agency/ZLZB vendors and internal customers for seamless and flawless service
To provide support to the customer service teams directly or indirectly in matters of carrier/booking agency/ZLZB vendor relation, operational challenges
Stream-line local booking procedure and continuously strive for better solution with company policy
Ensure customers satisfaction by continuing seeking feedback from customers on a regular basis
Review and optimize the procedures with group leader regularly to accommodate customers needs and improve productivity
To review and optimize the cross-function procedures in order to deliver defect-free service and operational excellence

Carrier Resume Examples & Samples

Participate in the Project Planning, and Pre-Bid reviews to develop a project schedule, overview of estimated costs, and subcontractor evaluation and selection
Responsible for the overall financial performance of assigned projects, including project planning, billing, revenue forecasting, and A/R collections
Responsible for managing the delivery of the contracted scope, and securing change orders for the expansion of scope
Partnership with the Area Leadership team to achieve the Area business plan
Support Sales Team in the development of project scopes and job cost estimates
Thorough knowledge of mechanical systems and operation
Excellent writing, communication & presentation skills
Experience with Microsoft Windows XP/Vista/7 and Microsoft Office

Regional Carrier Manager, Intra Asia Trades Resume Examples & Samples

To support the execution of the global ocean carrier strategy in line with global and regional guidance
To procure & provide the best possible terms for Damco in terms of
Engage closely with their sales community in order to remain current and fully aware of changing customers’ needs and those business trends which impact upon optimizing Ocean Carrier Management. Joint customers facing visits with sales in strongly encouraged as it Proactive re-buying activity and suggestions to protect and optimize margins on existing business- both locally & overseas controlled traffic
To work closely with the Ocean Capacity Management functions. Identify strategic capacity issues and proactively work with regional and cluster capacity management to solve these. To take up problematic, tactical, capacity provision issues with carriers regionally when required Leverage strong regional carrier relationships to optimize achieved capacity in periods of peak demand. Also to find additional carrier & capacity alternatives to further augment standard capacity in periods of peak demand
Ensure that Damco deliver on commitments to our Core Ocean Carriers and thereby cultivate a perceived status as a reliable and valued strategic partner
Always strive to optimize VIP earnings in balance with other tactical business considerations
Organize and lead periodic (quarterly) business review meetings with all Care Carriers to review performance, address issues, to develop enhancement initiatives and to manage and steer a positive perception
LI-ASIA
Experience & success in a procurement related position
A proven ability to work and thrive in a flexible matrix organization with focus on networking and collaboration
Team player with proven ability to work under pressure
Pass for service delivery and cost effectiveness- and for identifying how to constantly improve
Strong Commercial sense and drive- sales and/or pricing experience is an advantage
Strong drive, initiative and engagement – ability to work self-directed and well organized
Strong knowledge of ocean freight market in the local geography served
Good speaking and writing communications skills in both English and the local language of business

Carrier Sales Engineer Resume Examples & Samples

Provide timely, technical support and problem resolution for field service questions on a national level
Assist the Account Management Team and Sales leadership in the development of the overall business strategy to acquire new customers. Contributes to costing and pricing of a solution
Assist in generating new business and ensure growth of existing accounts
Design solutions for the customer that meets their business applications, as well as assures protected circuit design, disaster recovery situations, and appropriate bandwidth for future growth plus solving prospect configuration challenges through standard or ICB process
Translate complex technical design requirements into information that customers can understand and respond to
Serve as a national technical expert to review technical questionnaires and RFP responses for content and accuracy before they are submitted
Provide technical support for National events and technical trade shows
Participate in technology transfer training activities in the Sales Engineering group as new technologies are introduced across the Comcast Business product line
Develop, deliver and run effective presentations, meetings, client interviews and facilitate a group workshop
Work with Comcast Business Network Engineering, Product Engineering, Product and the national engineering organization to acquire an intimate knowledge of all Comcast Business products concepts, process and procedures
Keep up to date on technological and market evolution as well as competitors' activities

Senior Manager Carrier SD Resume Examples & Samples

Manages the engineering support and service delivery team in line with the company’s wholesale program structure and associated elements including customer need validation, design qualification/requirements staffing, and provisioning capabilities
Plays key role in planning, developing and executing successful wholesale strategy
Serves as key interface between sales team & service delivery support staff
Define best practices, support tools and other metrics
Work with outside vendors to establish relationships needed to support go-to-market strategy
Must be competent in responding to RFPs, RFQs and bid responses
Handles contract negotiations with wholesalers
Work closely with field operations and engineering to establish a work process for projects and new opportunities
Responsible for creating and achieving department budget
Ensures the go-to-market strategy will achieve the projected unit, revenue growth and profitability objectives for the wholesale business
Acts as the program champion with internal departments including customer service, engineering and operations
Develops strong relationships with customer technical point of contacts
Qualifies customer opportunities and preliminary design
Determines customer’s technical requirements and develops technical solution, interfacing with customer and internal Engineering resources
Develops and executes technical presentations to internal/external groups as needed
Works with Engineering on equipment recommendations; interfaces with the test lab to ensure the feasibility of all new/custom products and solutions
Ensures integrity of proposal cost information provided by Engineering
This role may require extensive (50%+) travel
Minimum of 10 years of leadership experience in the wholesale, enterprise or carrier sector of telecommunications
Must possess broad knowledge of telecommunications, along with strong understanding of voice and data transport
Proven ability to establish and maintain senior level customer and supplier relationships
Should have existing customer and supplier relationships within the wholesale telecommunications sector
Possess strong verbal and written communication skills; confidence and ability to interface at CXO level as well as Operations level
Knowledge of networking technologies to include but not be limited to: SONET, DWDM, Ethernet, LAN/WAN, FR/ATM, VoIP, TDM voice, MPLS, wireless
Computer skills including Windows based applications (Word, PowerPoint, Excel, Access, Outlook)
Familiarity with leading equipment vendors’ platforms
Nustar/Synchronous/Nutcracker/Salesforce/Granite/Metasolv/CABS/ICOMS/At Task/Clarity

Carrier Management Specialist Resume Examples & Samples

College Degree Preferred or commensurate experience
Knowledge of federal and state laws affecting transportation contracts, customer's transportation service requirements, cost drivers in all modes of transportation, and tariff/pricing mechanisms in transportation industry
Working knowledge in quality improvement methodologies including team building, data analysis techniques, process improvement and statistical control
Working knowledge of analytical tools/software to support day-to-day decision making
Proven negotiation and presentation skills
Knowledge of logistics chain management, carrier communication and system technology

Carrier Manager Resume Examples & Samples

Build, manage and maintain relationships with assigned carriers to ensure daily execution of tendered freight
Communicate Hub goals and initiatives with assigned carrier base to ensure alignment of service and communication requirements
Understand customer and facility needs so that the Company adheres to a high standard of on-time drayage performance
Trace pickups / deliveries while on the street and ensure proactive communication of any transit delays
Manage carrier performance scorecards to drive improvements in areas such as on-time performance, communication, event timeliness, and tender acceptance
Initiate and manage carrier corrective action plans to address consistent carrier shortfalls
Manage daily and weekly carrier capacity commitments and communicate available capacity for load recoveries and market opportunities for growth
Proactive communication with Account Management and Intermodal Planning to eliminate controllable service exceptions and accessorial costs
Own service recovery by proactively identifying loads in jeopardy using carriers alternate capacity solutions to ensure exceptional service to the customer
Identify opportunities for appointment adjustments and coordinate with Network Optimization to maximize carrier utilization and on-time service
Various other special projects and responsibilities as assigned
Bachelor’s degree is preferred but not required
Two or more years of operations experience, in the truckload or intermodal segment, is preferred but not required
Excellent oral and written communication skills, organizational skills and analytic ability
Must possess leadership skills and have the ability to communicate effectively with all levels of personnel, customers and vendors
Proficient with Outlook, MS office suite of programs
Must be able to work with other internal and external groups to achieve personal and company goals
Must be a self-starter and highly motivated individual
Ability to operate effectively with minimal supervision

Carrier Specialist Resume Examples & Samples

Using phone and computer, handles all communication with and load tendering to carriers
Manages all posting boards, e.g.., DAT and Truckstop.com
Negotiates rates with carriers
Develops new carriers for the network
Ensures carriers are meeting on-time service requirements
Coordinate with account management team, as well as track and trace team
Works with carriers to facilitate communication and tracking through Macropoint Tracking Setup, pushed notifications, and email
Develops transactional and long-term strategies with carriers to identify their capacity needs on a regular basis and match those needs with consistent opportunities
Functions as part of a team of professional multi-modal transportation experts
Must be a self-starter and driven to succeed
Working knowledge of various Microsoft Office products including, but not limited to, Excel and Word
Available to work on call, after hours and weekend duty to be scheduled based on customer needs

Highway Carrier Specialist Resume Examples & Samples

All communication and load tendering to non-core carriers
Negotiate rates with non-core carriers
EDI acceptance of new loads

Summer Intern, Carrier Procurement Resume Examples & Samples

Understand transportation costing considerations including mode selection, freight consolidation, load building, efficient routing, and pool distribution
Assist in conducting transportation carrier bids. Analyze findings and document recommended actions. Aid in the building and execution of carrier agreements
Desire to work in a highly visible role that will interact with individuals at all organizational levels, internal and external
Assist in the coordination between Management, technical resources, and operations resources throughout the life-cycle of a project
Demonstrate strong interpersonal and sales skills as well as management of multiple personnel and projects. Superior “hands-on” problem solving skills are essential
Must be enrolled in an undergraduate degree program in logistics, transportation, supply chain, etc., for the duration of the internship
Communications skills - interpersonal, verbal, written, telephone
Possess high level of competency and demonstrable skills in Microsoft Access, Excel, Project, and PowerPoint

Apple Carrier Account Manager Resume Examples & Samples

Specific areas of expertise should include: strategic planning, tactical execution, team building, account development, territory management, forecasting, presentations, business solutions, multi-task management, administrative planning & organization as well as new business development
Performance-proven sales background including 10+ years of sales management and/or account management experience or equivalent
Leadership skills that enable, develop and unify top talent...even where there are no direct reporting lines
An innovative mindset that aims to constantly question current processes and clearly communicate new ideas

Carrier Procurement Reprentative Resume Examples & Samples

Develop potential carrier leads using cold calling, e-mail, computer databases, and Internet recruiting recourses
Present the benefits of working for JBHT to qualified carriers and close the offer to meet recruiting goals
Assist qualified carriers in completing their carrier packet and ensure all necessary paperwork is sent to Carrier Services to expedite the approval process
Facilitate the on-boarding process of those new carriers
Facilitate the ongoing carrier management and carrier relations process
Monitor and report on various carrier and customer activities

Carrier Development Specialist Resume Examples & Samples

Ongoing carrier management and building long term relationships
Minimum 3 years experience in transportation, logistics or supply chain required
Broad knowledge of Transportation Industry and carrier operations
Previous transportation sourcing experience
Knowledge of various transportation modes that include Truckload, Intermodal, Less than Truckload and Rail Boxcar
Basic knowledge of Microsoft Excel, Access, Word and PowerPoint
Proven relationship building skills – ability to communicate with carrier leadership
Highly analytical, ability to conduct basic analyses independently
Independent, self-motivated, proactive team player with strong work ethic

Carrier Discrepancy Specialist Resume Examples & Samples

Monitoring/Tracking lease/rental Trailer Movement
Monitored through Web Site tracking and carrier phone calls
Managing Trailer Pools
Managing group database for Accessorial Charges (reading/following up)
Accessorial charges will include, but not limited to
Trailer Detention
Carrier tolls
Out of route miles
Collecting and tracking Amazon contracted accessorial amounts and tracking
Working with Amazon for approval through online portal
Adding charges on load level through JBH system

Customer Representative Albion Road & Carrier Drive Resume Examples & Samples

Proven customer service skills through work or community involvement
Willing to assist in a professional, friendly and efficient manner
Availability to work a flexible schedule
Sales experience is an asset but not required

Data Analyst / Carrier Associate Resume Examples & Samples

Utilize daily and monthly reports for analytical use
Analyze and assure that carrier invoices are billing according to their rate amendments
Meet weekly with Domestic and International buyers to understand new and pending deals and COTs impact
Analyze and trend statistical data
Import/export, manipulate and interpret data
Generate executive level reports in quick time frames and consistent time lines
Help the Vonage team continually improve and provide better reporting to key stake holders and regulatory bodies
Proactively generate reports measuring KPI’s
Ability to multi-task and adapt to shifting business priorities in the organization
Proficient in MS Excel including pivot tables, macros and advanced functions
Proficient in Power Point
Knowledge in the use of Google Docs , Sheets and Slides)
Must have a firm understanding of Dynamic Least Cost/Optimal Routing (GCS Preferred)
Patient with excellent interpersonal skills
General understanding of CDRs
Experience with Microstrategy
SQL skills

Carrier Analytics Intern Resume Examples & Samples

The Carrier Analytics Intern will be managing carrier data, specifically building based data and associated pricing structures
Intern will be working cross-product groups to request vendor pricing for off-net solutions
Intern must be able to work independently and have ease working with large data sets
Intern must be an undergraduate pursuing a degree
Experience with Excel and Access is a major plus
Experience working with large data sets, ability to work independently, ability to learn new software processes quickly, attention to detail and excellent organizational skills are a major plus

Carrier Account Director Resume Examples & Samples

Minimum five years experience in technical sales role; telecommunications industry experience preferred
Strong presentation skills (development and delivery)
Excellent verbal and written communication skills, including ability to explain technical concepts to laypersons in simple, understandable terms
Consistent focus on results and goal achievement
Strong teamwork skills
Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment

Carrier Coordinator Resume Examples & Samples

Act as a partner to Senior Specialists, providing mentoring as needed to AR/Billing and AP associates (US and Mumbai)
Carrier Coordinator will act as Senior Specialist backup ( will be required to understand basics of Senior Specialist job responsibilities)
Complete all activities as it relates to statement pay carriers (reconciliation/discrepancy activities/payment to carrier)
Support the Field offices, Carriers, Billing, and AR associates as needed to resolve discrepancies and/or challenging accounting issues (i.e. Client Reconciliations/Carrier Reconciliations)
Required to act as the point of “escalation” when issues become too complex for less experienced associates to resolve. Proactively supporting the conflict/resolution
Carrier coordinators manage the accounts payable book through review and oversight of payable reports, open activities and carrier cash on account
Monthly review of AP report completed by India; should ensure it is completed and do a quarterly review of the AP as a “second set of eyes”
Mumbai CP team works basic carrier discrepancies (premium difference/commission difference/Installs off etc.); CC should spot check monthly all discrepancies over 60 days old ensure they are being properly escalated
Mumbai CP team works all “Not Invoiced” discrepancies; CC should review all “Not Invoiced” activities bi-monthly to ensure that items are being escalated properly
Mumbai CP team works all basic COA as it comes in; CC should engage with Mumbai CP team on Agency Bill Cash on Account over 60 days to assist in resolution
May be asked to regularly analyze activity and trends within the Epic system, relating to carriers, intermediaries, and brokers
Identifying possible synergies and process enhancements
Spot check payable email accounts (2 times a week)
Ensure emails are being handled timely, escalation to ASM if items are aging beyond 3 working days
Help answer emails in box as needed (emails that are 5 days or older and have not been worked by the Mumbai operations, with proper communication to leadership and your Mumbai counterpart that support is given)
Spot check GL outages and Stale –dated checks (1 time monthly)
To ensure that items are being worked and resolved in a timely manner
Be aware and knowledgeable of all carrier related office specifics for the agencies that you are assigned
May be required to perform Accounts Payable task in systems as needed; must be proficient and capable to perform the following
Carrier Hotline rotation-answer calls and resolve issues
Payments/emergency payments
Complex reconciliations
Offsets
Write-off’s / GL outages / Stale Date Check handling
Funds analysis
Other payable task as necessary

Usat Logistics Carrier Manager Resume Examples & Samples

Responsible for carrier prospecting, management, negotiations and relations leading to a strong long-term strategic partnership
Strong working knowledge of a strategic carrier daily capacity and network
Ability to work at a computer for extended periods of time
Proficient in negotiating
Ability to operate and flourish in a fast paced business
Basic knowledge of freight lanes and rates

Carrier Manager Resume Examples & Samples

Provides safety, fiscal and operational leadership and oversight to third party transportation entities, including long term, short term and on-demand carriers
Monitors day-to-day operational performance and works with carriers to meet standards of performance expectations for operations, maintenance and customer service. Acts as national point of contact working with bulk zone directors to support the achievievement of excellent business results
Conducts required performance reviews with carrier terminal managers and carrier management teams
Works with Logistics Operations Centers in Cleveland and Houston to provide on demand carriers to meet customer demand and support to internal customers
Prepares and writes bid specifications and requests for proposal of transportation services for over the road and rail transportation
Works with customer service team to ensure carrier trip processing is accomplished in a timely manner in order to ensure accurate and timely customer invoicing as well as vendor payments
Responsible for formal changes in resourcing requirements at each carrier terminal
Works with carriers to provide business critical data in the same or similar methods employed by the private fleet to deliver safety and business efficiency goals (i.e. On-Board Computer and DriveCam(Lytx)
Responsible for managing carrier driver and equipment targets as assigned through a dynamic supply chain optimization process
Knowledge of DOT regulations with respect to fleet requirements and consistent with Airgas policy and procedures
Ability to interact with government officials and act in accordance with Airgas expectations as pertains to emergency situations
Strong personal skills to work across multiple levels and departments of the organization to achieve desired carrier management objectives
Demonstrated ability to work with vendors negotiating pricing and service level requirements
Must have attributes of a dedicated and resourceful self-starter that can deliver results
Ability to travel frequently and sometimes on short notice
Solid judgment, problem solving and decision making skills
Experience writing detailed policies and procedures and process flow documents
Ability to demonstrate thorough knowledge of maintenance programs (preventive and corrective / demand). Familiar with industry best practices for life cycle maintenance
Ability to analyze a profit and loss statement in order to manage cost targets at multiple locations
Experience in SAP or other enterprise maintenace software (i.e. Oracle or Maximo) required
Use of internal specilaized software to manage and track accidents an injuries
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write routine business reports and business correspondence in English
Ability to effectively present information and respond to questions from employees and/or customers
Ability to compute rate, ratio, and percent’s
Ability to calculate basic cost of ownership using time value of money to evaluate lease versus buy options
Bachelor of Science in Logistics/Business
General knowledge of DOT regulations, FDA and cGMPs'
5-10 years work experience in the dispatch/distribution function of an industrial gas or logistics operation, with demonstrated experience in managing/motivating and leading employees and teams
Knowledge and ability to use software for spreadsheets, databases, word-processing and product management systems
Applies knowledge of continuous improvement
Ability to set vision and strategy for Product Supply group
Ability to implement programs/initiatives
Ability to use analytical thinking/techniques to solve problems

100

Carrier Services Representative Resume Examples & Samples

Monitors online and in person transport orders and contacts consigners to provide information as to the status of their transport orders. Ensures accurate data has been entered into the interactive platform; addresses any discrepancies; and updates/changes orders based on inventory
Processing and organizing the inbound transport requests via phone and email
Working closely each day with Carrier Services and consigner teams to ensure excellent customer service, as laid out in the requirements of the contract, and modifies current pricing strategies where necessary
Maintaining constant communication with the other transportation teams to proactively identify and track possible issues with the current transport orders
Actively entering data into customer spreadsheets throughout the day to keep records intact and systems up to date for customer review
Perform other duties as assigned by your Supervisor

101

Consultant, Motor Carrier Filings Resume Examples & Samples

Responsible for meeting extremely critical standards for accuracy and timeliness in a customer service and compliance capacity
Ensure all filings meet regulatory requirements with applicable state/federal agencies
Thoroughly review incoming requests for completeness and compliance with underwriting guidelines and regulatory requirements. Refer those that are outside the guidelines to the Underwriting Department for approval
Review and process amendments and reinstatement of cancelled filings within the designated guidelines
Issue filings in accordance with federal/state regulations. In this capacity, ensures appropriate forms are utilized and ensures that all policy information is accurate and filings are submitted within established timeframes
Understand state and federal guidelines and make only necessary motor carrier filings
Issue cancellations in accurate, timely manner per regulatory requirements to ensure company is not held liable in the event of a loss after policy cancellation/expiration
Update commission approved filings into database. Resolve issues with rejected filings and re-issue to ensure acceptance
Maintain current level of knowledge of all regulations through review of regulations and bulletins published by federal/state governments. In this capacity, researches and interprets complex federal/state laws, with guidance as necessary from Manager to ensure compliance related to processing filings and the use of correct forms
Responds to filings issues including reviewing/researching regulations, contacting regulatory agencies for information and determining approach to satisfactorily resolve issues
Maintains solid relationships with key people within agencies and commissions
Researches problems and corrects errors as appropriate
Responsible for training agents and Account Managers in motor carrier filing rules, regulations, and guidelines
Shares information and maintains confidentiality
The incumbent will have mastered functions of the job and is used as a technical resource for less experienced members of the team and functions as the Subject Matter Experts (SME) for all company filings
They are expected to handle the most complex functions where experience, judgment and technical expertise are required
They will maintain reference material on regulatory requirements used for agent training and keeps existing information current
They may participate in the development, testing, and implementation of new or revised systems that support the filing functions
3+ year’s insurance industry experience required
Advanced skill in computer systems and various software applications
Strong communication both written and verbally
Interacts effectively at different levels and within different audiences
Carefully listens to internal and external customer needs to help develop appropriate solutions
Able to deal with difficult people and situations
Excellent analytical and organizational skills required
Works independently and in a team environment required
Adapts to new situations and changing priorities required

102

Regional Carrier Specialist Resume Examples & Samples

Applicants should be able to ensure cartage standards are met, multitask, successfully coordinate between multiple departments, customers and service providers, communicate in a friendly, professional manner, possess at least entry level computer and typing skills, and have a positive attitude
Relevant experience can include cartage, transportation, moving companies, customer service, logistics, line haul, intermodal, warehouse, ground operations, and dispatching air and ocean service
If you do not have experience in these directly related fields, but are seriously considering a career move into the Logistic industry, then you may be considered if you can show proven, successful and consistent experience in another field
College coursework and/or cartage and or transportation experience preferred but not required
Professional, authoritative, and positive communication
Computer literate with at least entry level computer skills; systems used are Microsoft Word, Excel, Access, Explorer, Email, and proprietary company programs
Vendor performance oversight with an approach that balances vendor accountability and partnership
Type 30+ WPM preferred
Multitasking in fast-paced environment
Multiple line phone system, calculator, and at least basic math skills
Ability to successfully coordinate and collaborate between multiple departments, customers, and service providers
Self- motivated with critical thinking and problem solving skills
All applicants are subject to criminal background investigation
Ideal candidate will possess a “can do” attitude with a “will do” work ethic
Must have the ability to work in a fast paced environment
Transportation industry knowledge and experience is a plus

103

Tile Carrier Nd Shift Resume Examples & Samples

Feeds finished tile onto conveyers to fill mounting boards
Empties scrap boxes as necessary
Removes empty skids and boxes from line
Monitors equipment or processes and reports problems to supervisor
Follows standard operating and safety procedures and wears required personal protective equipment
High school diploma or equivalent experience
1 year previous manufacturing/production experience

104

Inside Sales Carrier Management Solutions Sales Executive Resume Examples & Samples

Manage an assigned client and prospect base to identify Carrier solutions needs for individual clients
Prepare complete and comprehensive client proposals for identified solutions, including but not limited to workflows, ROI and value proposition
Ability to Demonstrate all of our Shipping Solutions to clients via webinar
Evaluate current market situations and opportunities based on traditional competitive intelligence and field intelligence to identify ways to improve client selling by identifying competitor gaps, recommendations on changes to selling approaches or product presentation, changes in ROI and value driver choices, etc
Master knowledge Carrier Solutions, value drivers, key messages and work directly with clients in developing sales opportunities
Support sales pipeline and deal reviews and provide qualitative input on improvements to the management team
Build subject matter expertise through training and certification to ensure relevance and credibility within the market generally, and specifically with clients and internal stakeholders
Minimum of 7 years of experience selling enterprise application software solutions (Direct or Indirect) or in developing and bringing software product to market (Product Management, Product Marketing)
Minimum of 5 years of experience in carrier solutions, preferably involved in desktop shipping, as well as order management
Bachelor's degree business or similar
Demonstrated familiarity with carrier concepts, practices, and procedures, especially related to commerce, and value chain processes,
Demonstrated knowledge and thought leadership in market strategies related to aligning competitive situations, market situations, and products to create compelling selling opportunities with at least 3 years of active experience
Knowledge of sales and marketing business processes, especially related to pipeline and deal review approaches in enterprise software
Excellent written, verbal and collaboration skills
Demonstrated ability to operate in a matrix environment including leading cross functional teams, exerting leadership and influence in non-traditional environments, and managing through conflict
Travel required will vary based on location and assignments and could be up to or over 50%

105

Senior Mgr, Carrier Development Resume Examples & Samples

Secure and manage Cost Effective Carrier Capacity to support Supply Chain
Assist in the national, regional and category management bids. Manage the entire process from bid strategy to final award
Conduct business review with top carriers on monthly & quarterly basis
Develop a culture of Continuous Process Improvement
Bachelor’s degree preferred, however, consideration will be given to candidates/associates with an equivalent of 5 - 7 years of experience in the transportation industry. A Bachelor’s degree in Logistics or Supply Chain is a plus. A Master’s degree is a plus
5 - 7 years of experience in the transportation industry
Strong understanding of the food industry
Working knowledge of US DOT regulations
Negotiating skills and experience working with project management metrics
Knowledge of EDW and Manhattan TMS a plus

106

Carrier Resume Examples & Samples

Lead and direct all commercial service and sales activities in assigned area
Maximize profits
Direct, evaluate and control effective execution of sales, service, marketing, financial, human resources and operations programs
Develop and implement plans to create and sustain a strategic competitive position, and develop short and long term strategies and goals which are in alignment with the region and overall financial goals and objectives
Lead and direct a fully effective EH&S program throughout area and manage expense plans and capital budgets for programs undertaken
Demonstrated knowledge of selling strategies, marketing techniques and general management
Demonstrated experience in establishing creative approaches to issue resolution and the ability to influence individuals and organizations in terms of implementing change is essential
Demonstrated ability to lead and implement change and creative approaches to problem solving are essential
Possess strong analytical and syntheses skills in combination with sound business judgment to build and sustain financial performance and integrity
Proven capability in defining, implementing and instilling continuous improvement, process integrity, and EH&S
Prior experience working in the HVAC and the after-market industry preferred

107

Carrier Services Assisant Resume Examples & Samples

Determine if an inactive carrier is eligible for reactivation and if so, follows steps to reactivate
Update Carrier Remit To / Terms as requested in all operating systems on an ongoing basis
Provide phone support for department

108

Download & Carrier Services Analyst Resume Examples & Samples

Own communication and status reporting related to the Agency Management System's download functions and configuration
Guide new acquisitions on download adoption and promote download for existing lines of business
Test new versions/updates of the Agency Management Systems for download compliance
Serve as a Help Desk Escalation point for download and carrier services related issues
Perform low to moderate system administration tasks such as validation of automated data loads, importing of data files, reconciliation of system processes, running and/or file transmissions
Assists IT, vendors and business system analysts in performing root cause analysis and issue remediation related to carrier services/download
Participates in evaluating, reviewing and automating existing processes
Updates system administration documentation related to carrier services/download
3 or more years of hands on experience troubleshooting complex, distributed software applications, working in a production support, application support, help desk, pc support or related field
3 years of prior experience with Insurance Agency Management, CRM, or related financial industry system and software support and management experience OR 3 years of prior experience in a Commercial Property & Casualty Insurance Agency servicing clients in an environment supported by carrier services such as policy download, direct bill commissions download and/or real-time transactions with carriers
Strong application support or relevant production, technical support and problem/incident management experience
Ability to listen, interpret requests (written and verbal) and/or ask appropriate questions in order to identify and efficiently solve problems by utilizing an analytical, pragmatic approach
Insurance brokerage industry experience is a plus
1 year of SQL, reporting and relational database experience is a plus

109

Mgr, Carrier Access Sales Resume Examples & Samples

Develops account strategy for last mile building access
Manage overall sales process, set appropriate metrics for sales funnel management, manage the CAEs and report sales progress to the Carrier Sales Director on a regular basis
Maintains, develops and manages sales pipeline
Compile monthly sales forecasts and reports as requested by management. Use information as tool to monitor individual and team performance, taking corrective action as necessary
Manages budgets and forecasts for wholesale services sales, revenue and expense
Assist CAE’s with developing and penetrating named carrier accounts
Manage team headcount including all hiring and termination of CAE’s
Manage performance of CAE’s including the implementation and execution of Performance Improvement Plans (PIP)
Negotiate and close carrier service contracts along with CAE’s
Organize support of assigned sales team in qualifying opportunities and moving them through the sales process
Facilitate all contract language negotiations with proper Legal resources
Regular participation in leadership team meetings
Review and approve monthly commissions and bi-weekly timesheets prior to submitting to Sales Operations and Human Resources
Identify and implement improvements in business processes yielding increased sales performance and/or higher operational efficiency
Conduct, monthly reviews with Carrier Sales Director and other Spectrum Enterprise leadership with respect to sales forecasts, opportunities and service delivery issues associated with achieving the sales forecast
Maintains current, in-depth knowledge of carrier marketplace, including competition, and ensures relationships with customers, business partners, and co-workers are positive and professional
Meet/exceed all Spectrum Enterprise recruitment, sales and revenue and other objectives for the Carrier channel
Travel with Sales Reps to foster existing customers and develop new prospects
The above list of duties and responsibilities is intended to describe the overall nature and level of work being performed by individuals assigned to this position. The list is not intended to be an exhaustive list of all duties, responsibilities or skills that may be required of individuals in this position
Must have the flexibility to adapt to changing priorities that are customary in a startup environment
Ability to find creative solutions to resolve complex, difficult problems
Ability to prioritize and organize effectively
Ability to use personal computer and software applications (e.g., Salesforce)
Advanced ability to utilize strategic negotiating skills
Advanced knowledge of wavelength, OCN, DS3, DS1, and native Ethernet technologies
Demonstrated ability to sell world-class business communications solutions to large clients
Excellent written and oral communication skills with all levels of management and personnel
Strong business acumen and knowledge of broadband and telecommunication business practices
Ability to work collaboratively
Extensive knowledge of Carrier / Wholesale sales and multi-tier reseller business models is a plus
Ability to effectively present information and respond to questions from customers and management
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
Must be willing to work in an entrepreneurial environment requiring broad experience, adaptability, quick learning and excellent problem solving skills

110

Carrier Software Account Manager Resume Examples & Samples

Building and maintaining senior management level relationships with assigned Carrier Channel and Service Providers to gain an understanding of their businesses and key priorities to identify joint regional sales strategies and tactics for achievement of sell-out targets
Establishing and launching Managed Service Provider / Hosters with the Key/Top 5 partners within Australia and New Zealand
Driving sales and overall messaging of BlackBerry's products and services to the selected current and prospective Service Provider Partners through their Consumer, Enterprise, VAS, ISV, Public Sector, SMB, and Retail/Indirect Channels
Maintaining and expanding BlackBerry’s existing customer base in the Enterprise Software space
Actively managing & supporting the Service Provider through all stages of the sales cycle including sales planning, delivery of sales programs/incentives to promote awareness and stimulate demand for BlackBerry
Managing the closure of the top sales funnel opportunities with Service Providers and their customers
Structuring the commercial relationship with Service Providers (quarterly executive meetings, monthly business meetings, weekly sales calls)
Partnering with BlackBerry Marketing teams to develop regional Service Providers Marketing activities, programs, incentives, product updates and customer promotions and at the same time working within budget requirements
Minimum of 5-7 years of Channel and/or Hosting Sales Experience
Needs to be open to travel 40 – 50% of the time within ANZ region
Proven experience with successfully building and executing strategic growth initiatives
Demonstrated carrier or key channel management experience with a track record of consistent sales quota over-achievement
Understanding of a typical Service Provider and/or Carrier business
Relationships with Carrier Enterprise Sales and Product teams is desirable
Previous software solution sales experience and business development skills, gained within the wireless, high tech or telecom industry
Strong experience on Cloud, Managed Services and Hosting is required
Confident and effective communicator. Ability to effectively present and influence individuals and groups at all levels (inc. C-Level)
Experience with successfully launching CSPs with other Software Vendors is highly desirable

111

Carrier Account Executive Resume Examples & Samples

Acquisition of new clients through networking and prospecting
Maintain and grow existing Southern Telecom client base
Follow all internal processes and procedures to ensure compliance with SO/Southern Telecom requirements/policies
Participate in telecom conferences to promote Southern Telecom sales efforts
Build long-term customer relationships, identify client opportunities, and negotiate bi-lateral, wholesale contracts
Meet or exceed Southern Telecom's financial and business objectives
Build and leverage cross-functional relationships to accomplish sales goals
Prioritize sales goals and strategies based upon Southern Telecom business objectives

112

Carrier Development Specialist Resume Examples & Samples

Minimum 3 years' experience in transportation, logistics or supply chain required
Prior foodservice, food retailing or food manufacturing experience preferred
Excellent organizational skills, including time management and multi-tasking
Transportation Management Systems experience (I2 preferred)

113

Carrier Interface Technician Resume Examples & Samples

Verifying Enrollment and group information in BenefitMall and the carrier system to confirm information matches
Research and resolve all carrier reports and non-electronic issues. Identify issues independently and offer solutions. Maintain record of transactions until problem is solved and resolution is in place
Receive and process all changes, corrections monthly
Contact representatives and Brokers to explain retro billing adjustments
Submit retro change requests to carriers for approval prior to processing
Prepare letters to be sent to Carriers to confirm repayment agreements
Reconcile carrier invoices, identify and resolve discrepancies within Carrier guidelines
Communicate with Sales and carriers to make appropriate payment arrangements
Prepares manual adjustments to debit or credit Accounts Receivable resulting form carrier interface discrepancies
Communicate with internal and external clients verbally and in writing complicated reconciliation issues in a timely and concise manner to ensure client understanding
Review and forward any plan amendments to carrier for approval and communicate when approved or denied
Review any other necessary reports as needed
Physical requirements include sitting, frequently speaking and hearing, and occasionally standing, walking, bending, crawling, kneeling and the ability to lift up to 25lbs
High School diploma or equivalent, with minimum of two (2) years related experience
Knowledge of Enrollment materials
Strong knowledge of Microsoft Office, specifically Excel, Word and Outlook Exchange; proficient in Internet Explorer
Knowledge of health insurance
Communicate effectively with internal and external personnel, both verbally and in writing
Type a minimum of thirty (30) words per minute
Develop and maintain good relationships at all levels within the company and with agents, brokers, and/or carrier representatives
Work in and contribute to a positive team environment
Manage multiple tasks simultaneously

114

Carrier Operations Analyst Resume Examples & Samples

Understand and utilize MercuryGate to track inbound and outbound loads as assigned
Effectively communicate via phone and email for updates on loads
Communicate and escalate issues to Carrier Sales Representatives and/or Account Managers in a timely manner
Assist other Coordinators with tracking volume as needed
Ability to be proactive and multitask
Effective decision making

115

Vnc-carrier Management Executive Resume Examples & Samples

Carriers/ Suppliers/ Other Stake holders managements
Follow up renewal Carriers/ Suppliers/ Ground handling contract
Coordinate with Other Stake holders (IATA, Airfreight training Agents…) for all related issues such as payment follow up, Bank Guarantee, required Air certificate… to support airfreight business
Follow up performance via core carriers per regional and global guidance
Airlines booking handling
Coordinate with customer service team and airport operation for booking changes
Do consolidation, planning booking in most effective concept to commit Customer’s KPI maximize capacity & profit margin
Do effective procurement task for airfreight service
Smart dealing with carriers to maximize profit margin
Provide quotation to local and oversea commercial team
Problem solving
Ability & take ownership of assigned tasks, ensure smooth handling from A-Z
Support other team (operations, sales team…) to solve problem with airport terminals, airlines, customers, oversea offices
Working with other teams for product development (trade lanes, sea-air, truck air…)
Support commercial team to understand airfreight product to sell customer
Training/ sharing airfreight product basis knowledge to new staff including commercial team
Other tasks

116

Carrier Marketing Assistant Resume Examples & Samples

Receives and processes requests for quotations for fairly straight forward business from account personnel
Identifies and analyzes client exposures to recommend and/or design risk transfer/financing products
Sends requests to a generally standard group of insurance carriers, receives quotes with limited room for negotiation and prepares reports summarizing results
Bachelor's degree, no related experience required
Insurance licensing required

117

Carrier Operations Code Manager Resume Examples & Samples

Work with other internal groups such as Marketing and Product to develop and implement a single source numbering database supporting all of the Vonage lines of business
Extremely proficient in Microsoft Office software
Strong knowledge of Google applications(Docs, Gmail, Drive..etc)
Must be able to provide detailed and summary level data analysis
Ability to think strategically while ensuring tactical focus on a day to day basis
Knowledge of National Pooling Administration process related to ordering new code or block requests
Knowledge of LERG, BIRRDS and other code admin related databases such as PAS and NAS
Knowledge of NRUF reporting
Ability to communicate system and operational requirements and manage customer data
Participate in conference calls with CLEC partners
Knowledge of IP telephony and/or Session Initiation Protocol (SIP) is a plus

118

Carrier Operations Manager Resume Examples & Samples

Develop, build and strengthen carrier network through existing and new carrier relationships
Manage and oversee carrier claims administration
Work with carriers to identify and record strategic areas/lanes of interest
Administer carrier profiles, contact information, networking strategies and vendor database development and lane rates
Participate actively in onboarding of new clients, carrier sourcing & selection, carrier requests for pricing (RFPs) and new carrier onboarding/service compliancy
Work closely with the management team to identify, define and implement carrier support
Administer, update and expand carrier database within existing Transportation Management System (TMS)
Manage and negotiate carrier pricing and lane coverage
Serve as the primary point of contact with the carriers; regularly review carrier performance scorecards and conduct regular business reviews
Develop, monitor and manage carrier performance tracking, including systemic/manual track and trace to support Key Performance Metrics (KPM’s)
Develop and support operations for expanded revenue opportunities via the expansion of the carrier team
7 years’ experience with planning/logistics/carrier procurement, Required
Experience with managing cost and service related customer solutions
Self-driven and motivated with the ability to multi-task and prioritize
Strong Knowledge of TMS such as BluJay
Broad knowledge of carrier contracts, compliance, rates and commodities within the transportation industry
Preferred multimode experience
Maintain a professional appearance at all times
Ability to adjust to changes in workflow and work processes
Work independently as well as in a team environment
Ability to document information and make quick intelligent decisions when necessary
Proficient computer skills, including experience with Microsoft Office Suite, especially Excel, internet

119

Carrier Development Leader Resume Examples & Samples

Responsible for pursuing, identifying and initiating prospective business relationships by soliciting outside carriers to become sub-contracted carriers for Swift Logistics. Familiarize prospective carriers with Swift's available business services and market to prospective business partners by engaging in informative exchanges in order to maximize new business opportunities. Acquire and follow-up on potential sales lead information and provide referrals to appropriate sales department personnel
Responsible for the qualification/set up process of carriers as well as the authorization of contractual agreements between Swift and all carrier customers; oversee all revisions made to existing carrier contracts. Responsible for the overall collection and maintenance of carrier contract; ensure all completed contracts are submitted/scanned into the appropriate document database
Responsible for Carrier Relations team, including but not limited to, all hiring and separation practices, performance objectives, further training, growth and development initiatives and overall efficiency and productivity of the team
Audit current processes and initiate necessary modifications to mitigate risk and ensure compliance; responsible for division adherence to all policies, procedures and requirements set forth by the company and/or carriers. Ensure all safety rules, regulations and insurance requirements are reviewed quarterly and enforced; communicate any modifications of regulations/requirements to appropriate management personnel. Audit current processes and deliver solutions to mitigate risk and enhance the partnership experience
Review, on continuous basis, current processes to identify process improvement opportunities in order to enhance the partnership experience; provide recommendations to leadership and assist in implementation of new processes
Collaborate with Swift Logistics management to create, distribute, analyze and organize carrier Request For Proposals (RFPs) for existing and future business opportunities
Maintain and update existing carrier database, adding new carriers and new information for existing carriers; all updates will be electronically updated in the appropriate designated information system; regularly update all carrier qualification documents to ensure compliance with International Organization for Standardization (ISO) standards
Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations. Work with internal department personnel to resolve customer, carrier or company issues when necessary
Perform any other reasonable related job duties as required by customer or assigned by management; travel required as necessary
Skills: Proficiency in MS Office Suite (Word, Excel and PowerPoint) is essential; strong verbal and written communication skills; excellent time management skills; self-starter and ability to work independently; working knowledge of AS400 and all common software packages; ability to create reports and spreadsheets with existing programming resources available; ability to work in a fast-paced environment; technology savvy
Education: High School Diploma or GED. Bachelor's degree from accredited university or college preferred
Experience Required: Minimum three (3) years experience in operations or customer service required, preferably in related industry. Experience dealing with carriers in a Third Party Logistics environment is preferred

120

Carrier Marketing Manager Resume Examples & Samples

Develop/manage marketing plans for carrier wholesale group to drive opportunities, sales, awareness and positive positioning
Create and executive on go-to-market plans for product launches that incorporate lead gen, content, PR and field marketing
Develop overall business segment and campaign messaging to drive carrier business and enable sales teams with competitive positioning and differentiators
Responsible for coordinating with sales team to identify collateral and tools needed to advance sales enablement programs, with additional support as needed
Collaborate with cross-functional and other marketing teams to develop, implement and track account based and lead gen campaigns
Work closely with field marketing and events team to understand and provide recommendations around external industry event opportunities for campaign alignment
Responsible for Work with Corporate Communications and Brand team to promote products and develop positive perception in the influencer community
Work with content teams/external agency to develop and manage library of marketing materials, white papers, web site content and presentations to promote product portfolio

121

Manager, Carrier Access Sales Resume Examples & Samples

Contribute to the Spectrum Enterprise mission of becoming the service provider of choice for enterprise-class network and IT solutions
Assist in researching, developing and implementing sales strategies to gain new market share in the carrier / wholesale market segment
Formulates sales plan for last mile access and carrier NNI opportunities
Compiles key data business case approvals
Manage CAE’s through coaching, counseling and training to achieve sales quotas
Engage in analysis of Key Sales Performance Metrics for CAEs to identify and quantify performance gaps
Ensure that the carrier sales team is correctly activated, with all necessary training and communication material for assigned team and territory
Review and approve monthly commissions and bi-weekly time-sheets prior to submitting to Sales Operations and Human Resources
Coordinate customer presentations and proposals for the benefit of the Carrier Access Sales channel
Develop and maintain a hiring funnel for new CAE’s as required to keep up with prospect demand or CAE turnover
Ensure that CAE’s are adequately trained in all phases of fiber-based services and internal pre-sales and post-sales processes

122

Carrier Readiness Enterprise Analyst Resume Examples & Samples

Data collection and subsequent earned value management analysis to measure: planned value, earned value, actual cost, schedule performance index and cost performance index to support current requirements across manpower, ship operations and ship maintenance
Analyzes business or operating procedures to devise the most efficient method of accomplishing the work
Plans the study of work problems and procedures, gathers and analyzes data, organizes and documents findings of studies, and prepares recommendations for implementing new systems, procedures, or organizational changes
Collates information into meaningful reports and presentation material
Develops monthly metrics data, review and analysis geared toward improving business processes
Performs data management of database tables, data elements, reports, and other entities contained in reporting systems
Analyzes project requirements including program scheduling, critical path analyses and project support/resource requirement determination. Fully participates in impact studies, cost/benefit analyses, dependency models, and employs appropriate project tracking methodologies
Bachelor’s degree in a related discipline from an accredited college or university. In addition work toward a Master’s degree in related discipline from an accredited college or university is to be considered favorably
A minimum of eight (8) years of experience performing the foregoing functions in a complex and technically demanding project or task environment, including a minimum of three (3) years of direct experience in the specific domain area required. Experience as a Commissioned Officer, senior enlisted or senior level DoD government is desired. Additional corporate management experience is desired
Must be a US Citizen with a Secret clearance at the time of employment and maintain that clearance throughout employment

123

Carrier Experience Coordinator Resume Examples & Samples

Understand JBHT carrier requirements and effectively monitor implementation of carrier in our system
Assist in nurturing and improving carrier relationships with regard to acquisition and retention of carriers
Document and understand carrier diversity as it relates to culture, language and cultural preference
Monitor effectiveness of current Carrier Experience Coordinator programs and identify process improvements and changes when necessary
Partner with brokerage groups to encourage and improve carrier experience to positively impact carrier retention
Build and maintain successful relationships across all business segments at multiple levels
Understand and document carrier preference and operational needs

124

Carrier Interface Technician Resume Examples & Samples

Occasional long, irregular hours
Two or more years of professional related experience required
Advanced Microsoft Excel skills required

125

Carrier Resume Examples & Samples

10+ years of commercial experience developing new business in wireless or cable internet/TV or related markets
Experience creating, negotiating, and deploying new models and value in partnership with senior execs at other entities
Understands carrier and MSO offers, economics, and industry business practices
Knowledge of mobile smartphone/tablet products and market trends

126

Indirect Carrier Channel Resume Examples & Samples

Manages indirect dealer and agent and distribution relationships
Develops proposals, negotiates terms and executes programs to drive sales and promotions
Manages product roadmap at customer including new product sell in
Monitors supply and demand, changing trends, and competitive factors and adjusts programs and promotions as necessary
Drives access to decision-makers through valued interactions and leveraging relationships
Attend customer meetings and events, travel up to 50% or as needed
Works collaboratively with cross functional team in marketing, operations, finance and business operations
Excellent interpersonal, organizational, presentation & communication skills
Ability to work well in a dynamic, fast-changing environment
Analytical mindset to evaluate ROI and negotiation skills
Prior channel management or account management experience a plus
Knowledge of the US wireless carriers and distributors a plus

127

Ocean Carrier Booking Resume Examples & Samples

Basis the feedback from other stakeholders on the responsiveness, accuracy and capacity to handle contingencies – seek feedback on a bi-weekly basis
Handle responsible operation independently
Productivity target: 10% increment; OT target for group members: less than 9 hours/HC/month
Service failure target : 0
Target for data quality: 100% in figures we provide to other stakeholders
Basis the benchmark with competitors cost picture
No capacity failure
Ensure the performance appraisal forms in place
And as per the feedback from the stakeholders

128

Vnc-carrier Management Executive Resume Examples & Samples

Work closely with Regional Carrier Management Team on carriers’ rate & service
Negotiate with and develop relationships with local carriers to provide the best rates to Damco sales force
Work closely with Commercial team on local tenders and global tenders assigned by Regional office
Grasp market intelligence related
Initiate product developments to support sale/volume growth together with other internal resources/collaboration
Receive bookings from customer service daily
Place booking with carriers daily, while taking into account the objectives of the role
Ensure that booking within the allocated space confirmed by carriers, and not rolled to the next vessel
Work with carriers to ensure equipment is sufficient for all bookings
Monitor carrier performance, conduct weekly performance review with core carriers for the Vietnam to designated trade, and agree on actions to resolve deficient performance
Monitor mid to long-term usage versus allocation for Vietnam and request APA Allocation Manager to rebalance of allocations whenever necessary
Develop an in-depth understanding of carrier string routings, vessel capacity and Damco’s allotment
Develop an in-depth understanding of Damco’s loadings and shipments to the designated trade and optimize operating costs
Work closely with customer service / sales team in order to meet external customer’s satisfaction
Support customer service to work with carriers and solve ad-hoc issues
Report service or business failure to Team Leader / Manager
Provide feedback on product and process improvement to Team Leader
Prepare operational reports assigned by Team Leader / Manager
Carry out ad-hoc tasks assigned by Team Leader / Manager
Put our group’s values on the top

129

Solutions Engineer, Carrier Sales Resume Examples & Samples

Work in conjunction with our Carrier Sales Team as the lead technical representative during the pre-sales process
Deliver detailed, comprehensive software demonstrations to prospective customers onsite, online, and via telephone
Work in a challenging, fast-paced environment to provide expert knowledge of our software products and implementation methodology
Assess prospective customers’ business and technical needs and design complex software solutions to meet those needs
Prepare estimates, proposals, and scopes of work for large software implementation projects
Work with product management and engineers to understand Benefitfocus’ product offering and technical architecture
Travel up to 50% in support of sales engagements
Assist in the completion of functional and technical responses for RFI/ RFP&#8217
Experience demonstrating complex application functionality and designing customer-specific software solutions for large enterprise deals
Knowledge of enterprise-level software technology, including server hardware, networking, web applications, electronic data exchange, and service -oriented architectures
At least 3-5 years general software industry experience
2+ years experience selling both enterprise-scale software products and services

130

Motor Carrier Program Specialist Resume Examples & Samples

Experience providing quality customer service in a fast-paced, team-oriented environment
Knowledge of business English and mathematics; office procedures and computer concepts
Demonstrated ability to apply mathematical concepts and to calculate and verify tax and fee computations
Effective oral and written communication skills including the ability to compose business correspondence; read, explain, and apply standards and requirements
Experience using office equipment such as printers, fax, computers, laptops, calculators, scanners etc
Demonstrated ability to read, interpret, apply, and articulate laws, rules, regulations, policies and procedures pertaining to the licensing, tax, and operational requirements of motor carriers
Ability to adapt to changing work demands and environments; to manage multiple assignments simultaneously; to work under pressure during peak workload periods
Experience using Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
High school graduate, post high school training/education enabling possession of the above knowledge, skills and abilities
Prior motor carrier, IFTA, and/or IRP knowledge
Experience in accounting principles and practices (reconciliations)
Graduation from an accredited college or university with course work in business administration or related field. A combination of related training and education may substitute for education
Prior Team Leader work experience

131

Carrier Sales Manager, ATS Resume Examples & Samples

Build a high performance linehaul execution team
Develop relationships with strategic carriers and Amazon suppliers to improve the loaded efficiency of our internal assets
Proactively monitor Linehaul activity to identify, address, and prevent potential issues
Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Sort Centers, Fulfillment Centers)
Ability to translate customer service requirements into logistics requirements
Lead initiatives to optimize transportation lead times, costs and service levels
A completed Bachelor’s Degree from an accredited university, or 2+ years Amazon work experience
7-10 years experience in Transportation or Supply Chain Management functions
Experience managing a division, department or Transportation/Logistics team
MS Office experience required, with advanced level in Excel (v-lookup, pivot tables, macros, etc.)
Degree in Logistics, Transportation or related field
10+ years work experience in logistics/transportation industry. Work in a dispatch, brokerage or driver management capacity is a plus
Data management & data quality control experience with experience pulling and analyzing large sets of data
A self-starter who loves data and who enjoys spotting the trends in it!

132

Seafreight Carrier Booking Operator Resume Examples & Samples

Handle daily booking with carrier local smoothly and effectively
Arrange container manifest , container loading plan & verified gross mass data collecting and transmission exactly
Communicate effectively and pro-actively with teams and carriers
Pro-actively reminder bill of lading shipping instruction sending within the time provided
Tackle amendments about booking / block code / bill of lading between internal teams and external parties highly efficiently
Print carrier's bill of lading on time
Finish all tasks in company system in daily work
To comply with instructions given by team leaders and management team, and follow given disciplinary guidelines
To understand and follow the Kuehne + Nagel's data quality request, as well as reach a high standard of practice
Complete the task assigned by manager temporary
2 years of experience in an operation position in the forwarding industry
Good command of seafreight forwarding knowledge and general export procedure
Self-motivated, high sense of responsibility and integrity, good communication skill and teamwork

133

Lead Carrier Disputes & Collection Analyst Resume Examples & Samples

Drives and oversees the collections process including identification and escalation of collections issues
Develop a sustainable, scalable collection process
Liaison to upper management, legal and regulatory on all carrier collection issues
Oversees the completion of projects or assignments, including planning, assigning, monitoring, and reviewing progress and accuracy of work, evaluating results, etc
Works to ensure open, robust, and highly functional relationships with Cox Business, network engineering, legal and regulatory, finance, and field operations
Manage bankruptcies and settlements within the CABS system
Develop and produce monthly metrics for collections and communicate with upper management
Develop reports and provide support to finance on monthly revenues billed for book close
Develop reports and provide support to finance on monthly collection issues/non-pays to ensure we have reserved properly
Responsible for creating and maintaining process documentation for Carrier Collections
Identify and implement improvements in collection processes
Work with finance to explain revenue fluctuations, their causes and how they affect financial statements
Drive and oversee the administration of the dispute database and upload process
Development of long term strategy for Dispute Management
Knowledge of AMA, SONUS and Call Detail Records (CDR)
Manage process to ensure compliance with Cox Business Credit Policy in conjunction with dispute credits
Develop and produce monthly metrics for disputes and communicate to upper management
Work with analysts to identify and implement improvements in the dispute process
Interface with regulatory for Interconnect /MSA/Tariff interpretation and verification
Develop monthly reports for finance for disputes requiring reserves
Liaison with Accounting, CB Finance and corporate Finance for carrier disputes
Track root cause of disputes and work with appropriate areas of the business to eliminate issues causing disputes and document findings
Understand the effects of Interconnection Agreements/Master Service Agreements/Access Tariffs on billing
Coordinate work efforts with other internal departments
Assist with management of routine Carrier billing operations
Admin for team SharePoint Site
Team Lead/recent experience leading or managing a team/project
Proficient in Microsoft PowerPoint
Proficient in Microsoft Access Database
Strong mathematical skills and ability to develop and apply algorithms to a situation
Intermediate understanding of financial and accounting principles

134

Director, Carrier Retail Solutions Resume Examples & Samples

Increase sales effectiveness of all retail sales associates
Improve year over year accessory sales across all retail locations
Assess current tools used in different markets and consolidate and standardize for optimal sales effectiveness and results
Gain synergies by adopting best practices and avoiding mistakes from the past; share learning and best practices
Support regions in Retail Service offers for OEM’s
Share the vision, strategy and Brightstar’s values and motivate all teams; articulate vision to their stores and builds and motivates teams to maximize sales and profitability
Ensure retail sales targets are achieved; monitor geographic P&L
Analyze market’s KPIs and identify priority actions to achieve targets and business growth
Manage business relationships on a regional and local level to support channel goals, and communicate productivity statistics to local and regional staff
Travel regularly to markets and retail stores to identify and evaluate new opportunities
Follow-up on specific After Sales key performance indicators and client feedback
Supervise members of Regional Retail team and ensure they are providing appropriate action plans and initiatives to support the regions
Evaluate performance and give regular and appropriate feedback
Develop and monitor incentive and compensation program effectiveness
10+ years’ experience in Telecommunications industry or fast moving consumer goods distribution in a retail setting and in a leadership capacity leading and motivating a large and diverse workforce
Bachelor’s degree in business administration, marketing, management or related discipline; MBA preferred
Retail Management experience preferred
Indirect Channel management preferred
Assertive and pragmatic; operates with speed and flexibility
Team player who can build rapport with a diverse range of business partners
Outstanding interpersonal skills and the ability to communicate and interact effectively with clients and business leaders at all levels
Hands-on, energetic manager with entrepreneurial spirit
Ability to work on multiple projects with changing priorities; ability to direct work of team to maximize efficiency

135

Carrier Customer Success Manager Resume Examples & Samples

Build and maintain relationships with a portfolio of Employer customers through all stages of the customer lifecycle; Manage customer relationships to maximize desired outcomes for the customers while increasing customer satisfaction and retention
Stay abreast of industry and technology trends; Educate and advocate for customers on the basis of these trends
Demonstrate effective command of Benefitfocus governance and decision-making processes, products/solutions, organizational structures, and technology infrastructure
Lead the internal Benefitfocus team on behalf of the customer, motivating the team, coordinating across departments, anticipating and addressing needs, and ensuring the highest possible quality of work generated by the team
Drive annual open enrollment success with customers, partnering with each customer to develop actionable steps with assigned owners, timelines and measurements while anticipating and removing roadblocks and orchestrating multiple resources
Successful experience managing a portfolio of customers consisting of companies with a high-level of complexity, focus and intensity
Focused on establishing, maintaining and growing broad and deep relationships within each customer account
Ability to uncover how a customer defines success and align that vision with the Benefitfocus solution to support a long-term mutual partnership
Anticipate, identify and meet customers’ needs
Develop strategies that drive success through delivering value and insight relevant and unique to each customer
Facilitate customer meetings that measure progress and business impact; Some travel required
B.S. or B.A. required
7+ years’ experience in Customer Success, Account Management or Back-to-base Sales roles
Industry knowledge and experience highly preferred: Insurance, Benefits Administration, Benefits Consulting, SaaS, Healthcare, BPO
Customer Satisfaction: Ensure maximum customer participation in relationship and transactional surveys; follow established closed-loop follow up processes to ensure resolution to any issue causing dissatisfaction
Customer Retention Rates: Meet or exceed targeted customer retention metrics
Regular and Proactive Communication: Participate in and drive quarterly business reviews to analyze support for each customer, agree on action plans for any outstanding issues to drive resolution, and provide insight on upcoming release features that will add value for the customer
Open Enrollment Success: Drive the project planning for Open Enrollment and ensure that all milestones and key deliverables are accounted for and managed for a smooth OE experience for members and carrier partners

136

Account Executive Senior, Carrier Resume Examples & Samples

Grow account revenue base within assigned account module
Develop and execute carrier strategies to drive revenue
Establish and maintain relationships at a high level within each account
Work in alignment with Frontier Values and Guidelines
Document, create and maintain customer contact plan and progress of contracts and revenue opportunities. Enter BDT’s, prequal opportunities and help train customers as needed
Assist with contract negotiation
Network Engineering - As the lead on complex sales initiatives, National Account Manager’s will engage Sales and Network Engineers to understand customer requirements and application to create and present solutions to win deals
Installation Department - Work closely with project managers to help ensure Frontier delivers services on time and as requested
Billing/Customer Service - Work closely with project managers to help ensure Frontier is properly billing for requested services. Assist the Billing group as needed
Business Planning - Work closely with product marketing, sales and network engineering, and sales leadership to ensure Frontier meets the required ROI for services rendered and revenue is properly budgeted for
Project Management and Order Provisioning - Respond to customer requests regarding order issues and escalation procedures
Extensive enterprise or carrier sales experience (minimum of 7 years) and achieving quota
Excellent communication skills - strong written (including editing) and verbal / presentation communication skills
Successful in multi-tasking, with experience in bringing sales opportunities and projects to completion. Ability to perform as a strategic thinker as well as a tactical performer with long-term objectives
Successful in leading a work team or teams towards common goals that result in revenue generation
Ability to learn multiple systems and tools to support day to day needs to customers

137

Motor Carrier Inspector Resume Examples & Samples

Communicate effectively, verbally and in writing, with fellow employees and the general public
Listen, comprehend and respond to fellow employees and general public via telephone or in person
Knowledge of dyed fuel
Basic mathematical calculations
Read and write comprehensively
Visually inspect driver’s license, registrations, permits, medical card, etc
Measure axles, inspect tires, climb on and crawl under and around trucks
Stand, walk, bend, squat, stoop, twist, reach with body, arms and/or legs, lift, pull and shovel snow

138

Carrier Manager Resume Examples & Samples

Manages and audits transportation system configurations
Executes weekly performance management metrics reviews for outbound transportation and derive improvement plans from it
Produces and communicates transport plans/forecasts on daily and weekly basis
Supports the Operations Planning (OP) Process for performance and costs
Prepares and leads recurrent Ops calls, daily business reviews, WBRs, QBRs, CS workshops
Manages Transportation related escalations
Advises Amazon leadership team proactively of critical situations such as poor weather and industrial action along with the expected impact and mitigation actions planned
Promotes safe working practice, achieve and maintain high standards of health and safety
3-5 years of experience gained in the Transportation sector, preferably within the Spanish parcel carrier network, ideally in a similar role in a fast-paced environment
Fluent written and spoken Spanish and English, ability to write reports
A flexible and proactive approach
Six Sigma/Lean experience

139

Carrier Services Account Manager Resume Examples & Samples

Manage the relation with existing Accounts portfolio
Uncover new opportunities with both existing and new Carrier Accounts
Work with TTB to establish Voice Interconnects with Partners Accounts
Monitor international locations routing and negotiate rates for cost reduction
Pricing and rates management within Carrier Services
Negotiate and implement Bilateral deals and soft deals
Monitor and finalize end of deal periods
Negotiate Shortfalls/Grace period in Bilateral deal
Liaise with Finance on Bilateral results/forecast
Help in dispute resolution on commercial level
Hit Sales and Delivered Revenue Targets

140

Carrier Operations Manager Resume Examples & Samples

5 to 10 years of Logistics/Supply chain management experience in transportation, distribution, eCommerce and/or freight management
Excellent communication, writing and presentation skills
Working knowledge of MS Office suite (Word/Excel/PowerPoint) and integrated software applications
Demonstrated ability to perform financial analysis

141

Carrier Representative Resume Examples & Samples

Process payments for prepaid fuel card customers via email and phone
Provide customer service and account management for U-Knighted customers
Track load in transit using TMW software
BS Degree in Business, Marketing, Supply Chain Mgmt. or Sales preferred
1+ year of successful customer service preferred
Competitive, self-motivated, and driven to be successful
Impeccable follow-through and commitment to high-level customer service
Outgoing and energetic telephone skills
Proficient in computer related software

142

Carrier Operations Analyst Resume Examples & Samples

Bachelor's degree. (Business/Logistics/Supply Chain preferred, but not required)
2 to 5 years of Logistics/Supply chain management experience in transportation, distribution, eCommerce and/or freight management. Experience with FTL, LTL, Intermodal and small parcel preferred, but not required
Superior organizational skills and ability to perform detailed analysis are required

143

VP, Carrier Sales Resume Examples & Samples

Managing a team of sellers who sell all Vertafore products and services into the field accounts, delivering profitable growth
Develop and execute on Vertafore sales strategy for the field accounts with a solid understanding of the marketplace and customer’s strategic directions
Develop strong relationships with key senior decision makers and influencers within the industry
Develop plans and strategies for developing business and achieving the company’s sales goals
Manage a detailed and accurate sales process and forecast
Coordinate with Sales training, programs that enables your team to achieve their potential and support company sales objectives
Exceed customer expectations and contribute to a high level of customer satisfaction
Hire and develop your team
Monitor customer, market and competitor activity and provide feedback to company leadership team and other functional areas
Work closely with the marketing function to establish successful programs
Leadership in driving long term strategic planning for market, compensation, territory planning, account planning
Coach/mentor team focused on top talent and removal of non-performers efficiently
Build and lead a top grade sales team. Ensuring the best possible talent (A players) at each level
10+ years experience
Product or market management experience in the business-to-business software or services arena. Experience within a multi-dimensional operating environment is essential (i.e., not a mono-line, single market environment); experience within the financial services arena and/or within the small business arenas would also be helpful
Prior experience in the insurance industry strongly preferred

144

SVP Carrier Sales Resume Examples & Samples

Build new carrier relationships – A key measure of success of the SVP of Carrier Sales role will be to increase the number of carrier relationships through new sales and establishing a contractual relationship with its Affiliate Company
Increase the Affiliate Company’s product offering with existing carriers – This role will establish relationships with carriers that its Affiliate Company has an existing a relationship. Increasing the overall revenue and account penetration will be measured monthly
Define carrier sales strategy – Defining and implementing the carrier sales strategy will be crucial to the short and long-term success of this position
Coordinate and attend carrier conferences – To increase its Affiliate Company’s brand awareness among national health insurance carriers, this role is responsible for coordinating and attending carrier conferences
Coordinate activity with the GPO – This role will be responsible for coordinating sales and communication strategy with the BCBS Association GPO. The GPO is the Affiliate Company’s main source of carrier RFPs and new carrier leads; cultivating this relationship is critical. Also, defining the go-to-market strategy with the GPO will require executive-level communication abilities
Directs the department including interviewing and hiring employees following required EEO and Affirmative Action guidelines and ensuring employees receive the proper training. Conducts performance evaluation, and is responsible for managing employees, including skill and career development, policy administration, coaching on performance management and behavior, employee relations and cost control

145

Carrier Sales Resume Examples & Samples

Ability to multitask in an active environment
Driven and competitive nature
A backbone for negotiating, and the ability to handle conflict

146

Mail Carrier id Resume Examples & Samples

Processes all types of incoming mail accepting, sorting, and boxing the incoming U.S. Mail and shipments via other carriers according to Mail Services, the Postal Service, and other carriers’ guidelines, procedures, goals, and deadlines
Processes UPS, Federal Express and US postal service materials following all applicable rules and regulations, and maintaining appropriate records
Operates mail truck or van in order to transport materials
Provides basic customer service regarding postal service questions and general troubleshooting
Performs basic office duties such as preparing mailings
Maintains records or logs of operations
May assign/delegate work assignments and smaller projects to student workers and/or temporary employees; may encourage teamwork and group efforts; may troubleshoot problems and issues commensurate with relevant experience
Valid Maine driver’s license is required
Demonstrated experience performing routine, detailed work in an accurate and organized manner in order to apply UPS, Federal Express and US postal service rules and regulations, and to prepare/maintain related records
A commitment to understanding and applying safe work methods while maintaining a sense of purpose in completing tasks in an efficient and timely manner
Demonstrated oral and written communication skills, and the interpersonal skills to work effectively and cooperatively with coworkers, supervisors, the campus community, and external clients and customers in a pleasant and proactive manner
Experience providing exemplary customer service and a commitment to understanding and exceeding customer expectations with a cheerful sense of urgency

147

Mail Carrier Resume Examples & Samples

Retrieve and deliver interdepartmental communications, mail, and packages following an established route and procedure
Receive and sort mail and packages
Acknowledge receipt of "special handling" items by completing appropriate forms
Forward misdirected mail and/or packages to proper locations
Check outgoing mail for completeness and conformity to administrative regulations
Sort and place mail into student mail boxes
Graduation from high school or an equivalent combination of technical training and experience is necessary
Occasional lifting of less than 25 pounds is required

148

Mobile Carrier Grand Opening Resume Examples & Samples

Enthusiastically represent Mosaic and its products
Engage and excite consumers, while educating and training them the products’ key features and service offerings
Have a personal excitement about the products and brand
Provide feedback on customer interactions and comments
Maintain working knowledge of all client products in order to be a subject matter expert
Other duties assigned
Previous promotional experience
Outgoing, enthusiastic and energetic
Comfortable educating and sharing product feature and benefit information with customers
Ability to be Independent and motivated
Ability to get to and from the site is required as site location
Ability to work the entire event schedule

149

Carrier Sales Manager Resume Examples & Samples

Manages and supervises a sales team. Assists staff with complex issues; supporting and developing team members and taking corrective action when necessary
Hires, trains, coaches and monitors staff productivity and quality
Reviews current market conditions and performs risk planning with the Management team
Works with others to develop programs and process to increase carrier adoption and carrier retention
Assists the Director with strategic planning and risk assessment
Proactively searches for issues and resolves them before they can escalate
Collects data, compiles reports and evaluates trends
Develops new, improved procedures around current workflow processes and identifies potential issues
Other projects and tasks as assigned
High School Diploma required and some college preferred
Three (3) years of experience in customer service required with automotive experience preferred
General automotive knowledge required
Basic Microsoft applications experience required, along with Salesforce, Lamons, Kronos and MOS experience preferred
Higher level conflict resolution and customer service skills required
Ability to work alone and self-manage
Ability to delegate to, direct and motivate others
Must exhibit strong team player attributes with the ability to multi-task and prioritize

150

Carrier & Performance Manager Resume Examples & Samples

Support relevant new lanes and new product launches by defining SLA/KPI with Carriers that add values to customers and/or Amazon
Jointly design and implement optimal operation models for different customer segmentations (e.g., FBA, Retail, Devices, etc.), service level agreement (SLA), service models (fulfill to order vs. fulfill to stock), and Inco Terms. Seek synergies in these varieties for operational efficiency gain
Ensure that carriers perform to agreed operating standards and that volume allocations to the carriers are managed accordingly. Where carriers are not performing this is to be escalated within the AGL Procurement team to contractually engage
Identify, implement and continuously improve logistic and operations metrics to detect & remove defects and improve the overall experience for our internal and external customers
Define and own import/export operations KPI and metrics for the new reshaped EU flows (Ocean, Air freight, Small Parcels). Proactively manage the in-scope OTIF (On-Time-In-Full) performance with scalable operational capability in place
Drive the weekly/monthly/quarterly calls with Carriers and LSP in order to review their performances and own the corrective actions, wherever needed
Identify and drive cost reduction opportunities for import operations via improved LSP efficiency and reduced ad hoc charges
Support the development of SOPs, guidelines and new processes mapping
Support procurement team’s sourcing of relevant LSPs
Support market research, Request for Information, Request for Quotation process to source new carriers where the existing carrier pool is insufficient/poor performing
Collaborate on new Project ensuring Amazon requirements are communicated & executed by Carriers and LSP
Support the Operations Planning (OP) Process and goal settings
Support in the annual volume forecast and peak plan based on carrier capacity, performances and capability issues ahead of the needs. Drive LSPs’ service reliability and flexibility. Identify at-risk operations and develop/execute contingency protocol to minimize service failures
Bachelor’s degree in supply chain, import/export management, trade compliance, logistics or similar field
Expert knowledge in major trade lanes and core cross-border ship modes (ocean, air, express parcel). Working knowledge of landside operations, customs regulation, tariffs, rates, and carrier management
Proven track record to manage vendors and third party logistics providers to drive their performance
Strong analytical thinking, data management, ability to convert strategy to operation, continuous improvement capability, project management skills, sensitivity to details, and organizational skills
Excellent written and verbal communication skills to peers and senior leadership teams
2+ years of experiences with Amazon Operations, Supply chain, Transportation or Procurement
Multi-language skills is preferred (Chinese, German, Italian, Spanish, or French)
Previous managerial experience with proven positive influences and delivery of high quality results

151

Carrier Operator Resume Examples & Samples

45% Monitor, coordinate and improve utilization of all truck supply chain needs within the business. Negotiate freight rates/fuel surcharges. Coordinate internally and externally to ensure no interruptions to both internal and customer production capabilities. Adapt quickly to changes in commercial or operational conditions and utilize knowledge of freight/basis spreads in order to best serve the customer and lower overall transportation cost. Maintain and develop relationships with carriers to most cost effectively manage commercial business and communicate with drivers. Utilize information systems such as Lynx and Meal Loadout
25% Interact with customer’s supply chain team to schedule customer loads/unloads in coordination with internal functions. Perform customer service tasks and assist merchandising team in efforts such as contract pricings, scheduling assistance and entering load out numbers. Manage customer profiles in Meal Loadout. Insure profiles have proper Consignee, route, delivery terms and weight restrictions. Provide priority/shipping instructions to loaders/unloaders. Provide plant operators with necessary load/unload information
15% Assist in execution of overall commercial strategy, including the further development of fob trucking programs. Serve as a resource to identify trends in local truck market and proactively seek commercial opportunities to enhance the business. Regularly report truck freight p&l and other transportation metrics as directed
15% Shipment execution and regulatory compliance. Following through on tracking/tracing shipments, assist in resolving customer and carrier accounting needs. Insure all carriers are in compliance with external and internal regulations such as insurance requirements, carrier 411 qualifications and abidance of FSMA standards

152

Global Carrier Manager Resume Examples & Samples

Bachelor's degree preferably in Business/Logistics/Supply Chain or equivalent experience
5+ years of Logistics/Supply chain management experience in transportation, distribution, Ecommerce and/or freight management
Excellent communication, written and presentation skills
Demonstrable ability to perform financial analysis
Travel occasionally to meet service providers and to PB fulfillment centers

153

Airfreight Carrier Management Manager Resume Examples & Samples

Ensure that sales and customers’ rate requests are fulfilled
Maintain full and complete knowledge of our freight forwarding
Ensure that our rates are competitive and sellable in the market
Ensure that rate enquires are responded to on a timely basis and as per given deadline
Give on-time feedback to global or area tenders
Ensure to maintain & monitor buying rate database without additional cost affected to a shipment caused by mis-update of the rate / surcharges
Monthly report to Airfreight Manager & commercial team for market update, competition, rate changes, sellable prices and volume delivered
Monthly management market intelligence report to APA Region office & Airfreight Manager
Assist Customer Service to deal with airlines / suppliers for smooth operations
Arrange Credit Agreement with core airlines / main suppliers
Monthly procurement report to Airfreight Manager
Assist Hanoi and Cambodia branches to deliver the budget
Put group’s value on top
Prepare operational report assigned by Air Product Head
Carry out ad-hoc tasks assigned by Air Product Head
Endeavour cost savings by driving BUP / consolidation

154

Carrier Integration Analyst Resume Examples & Samples

Own the partner relationship for high profile Benefitstore partner carriers
Assist with the vetting process of potential new Benefitstore partner carriers
Onboard and certify new Benefitstore partner carriers
Lead managed benefit and web service technical integration projects for new and existing partner carriers via teleconference and face to face sessions
Create innovative solutions that balance the needs of Benefitstore partner carriers and Benefitfocus for voluntary benefit integrations
Develop technical processes for both internal teams and external teams
Write technical requirements documents outlining integration processes
Serve as the operational liaison between partner carriers and internal Benefitfocus teams
Develop relationships with internal parties as well as external software and insurance provider technical leads
Technical problem solving and solutions consulting
BA/BS degree or equivalent
Advanced Excel a plus
Knowledge of programming in Excel a plus
SQL a plus
PHR/CEBS/GBA a plus
Producer’s license a plus
Must possess exemplary business and professional speaking/writing skills
Must be an analytical thinker with a passion for figuring things out; creative problem solving is key
Must be an independent worker that thrives in a fast, changing environment
Must be able to work across different departments with both internal and external customers
Must possess the ability to understand and develop detailed technical process documents
Must operate well in an environment with unknowns
Must have the ability to handle multiple tasks simultaneously
Exemplary organizational skills required

155

Carrier Account Executive Resume Examples & Samples

Generate sales revenue by actively promoting Zayo Networks products and services to targeted account base
Sells Zayo products to a defined carrier customer base plus new prospects
Present proposals and manage customers though the sales process
Maintain current business relationships with customers, securing existing revenue on long term commitments
Apply knowledge of customers, industry and services to achieve revenue objectives
Identify, initiate contact with and qualify potential customers
Track, analyze and report on sales performance and activities in Zayo’s CRM tool and other reporting tools
Develop accurate and timely forecast of sales opportunities
Develop and maintain records of customer activity for reporting of sales and forecasts
Provide accurate and timely information to management
Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met
Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision
Bachelor’s degree or equivalent from four-year College; or equivalent combination of education and experience
3+ years’ experience solution selling into large Accounts
Existing Carrier contacts, understanding of Carrier Network architecture and OSP
Demonstrated success & consistency in achieving targeted sales goals
Exceptional customer service and relationship building / maintaining skills
Competitive compensation
Excellent benefits including health, dental, vision, 401 (k), disability and life insurance
Fitness membership discounts
Generous paid time off policy including paid parental leave

156

Carrier Sales / Inside Sales Resume Examples & Samples

1-3 year(s) of business world experience, prior sales experience preferred
Team player who can also produce independent results
Comfortable working on an open, bustling sales floor that may include noise and distractions

157

Consumer Offer Lead, Carrier Sales Resume Examples & Samples

10+ years of commercial experience in carrier, vendor and/or telecoms business environment
Understanding of carrier economics with regards to financial reporting, ROI, product costing and ARPU
Strong data analytical ability with the usage of MS Excel
Detail oriented with the ability to input, track, measure and analyze multiple variable data sets
Knowledge of smartphone/tablet products and market trends Possess good customer insight and purchasing behavior
Self-starter who is able to work independently to develop new areas

158

Mgr, Carrier Development Resume Examples & Samples

Secure and manage Cost Effective Carrier Capacity to support the Produce Supply Chain
Work with transportation invoicing and audit department to resolve issues with regard to payment and rates
Address carrier performance and develop & implement action plans to improve service
Work closely with Produce Management including SMS and Produce Marketing Directors, Market Logistics Teams, and other internal teams on Supply Chain activities & initiatives
Bachelor’s degree from a four year college or university
3 – 5 years of experience in the transportation industry
Able to present data to upper management, suppliers, customers and peers

159

Senior Carrier Sales Executive Resume Examples & Samples

Reporting to the Vice President, Carrier Sales , EMEA and with support from the Solutions Engineers Team to identify, develop and close a set of number of named new targets opportunities
Foster long term strategic relationships with selected Carrier’s by understanding their short and long terms needs
Preparation and execution of business plans, strategic account plans, monthly progress reports and executive summaries on regional and global level
Develop and maintain strong sales pipeline, accurate monthly and quarterly forecast to increase visibility of short and long term business opportunities
Proven in depth, complex system or software or solution sales within Telco ecosystem
Proven track record in developing New Sales Opportunities within Telco, MSOs and ISPs
Proven track record in building pipeline and managing sales cycles to constantly over-achieving quarterly and annual quota

160

Ocean Carrier Manager, Transpacific Resume Examples & Samples

Negotiate multi-country, multi-customer deals on the respective Route
Achieve best-in-class rates and services by leveraging our Global volumes
Support and coach Country Carrier Managers in Carrier negotiations
Own the Damco Ocean Tariff under scope
Drive “Damco NVO” initiative to optimize volume on Damco H/B/L
Origin and Destination RCM work closely together to accomplish optimum conditions on Carrier negotiations
Support and guide the Global Tender Team with Market knowledge and Ocean Rates/Services
Work Closely with Regional Capacity Management to ensure we are optimizing used of Core/Tradelane carriers
LI-AME

161

Carrier Operations Specialist Resume Examples & Samples

Ongoing collaboration with Liazon Carrier Operations Implementation Project Managers, including ad hoc support as needed
Support intake of and internal education on carrier and vendor paperwork with a focus on process improvement
Apply Carrier Operations perspective and standards to early-stage sales functions to ensure smooth client implementations and renewals, including review of proposals and sold cases against offering rules and standard plan inventory
Monitor sales pipeline reports and compare with inventory in various stages to ensure plans are ready for use in a timely manner
Manage ongoing data projects with vendor partners and address their needs while maintaining project scope and standards
Maintain Dynamics data and assist with special projects as needed
Proactively seek ways to enhance current activities and make suggestions for improvements
Interface with internal and external stakeholders and communicate professionally within various mediums (E-mail, telephone)
Handle organization and execution of multiple projects, manage time effectively, and prioritize tasks based on internal and external needs
Perform duties with minimal direction

162

Carrier Cooperation Consultant Resume Examples & Samples

Cooperation with carrier companies and local carrier managers
Support the Creation of a European carrier network, cooperating with DB Schenker Logistics
Comparing current Schenker Carrier databases (SAP, Excel lists) with SCA
Supports Drive4Schenker Programme
Co-responsible for carrier onboarding
Co-responsible for carrier profiling management (e.g. size of fleet, type of vehicles, preferred lanes) to enable best match of truck capacity and load offer, as basis for internet based carrier communication

163

Carrier Coordinator Resume Examples & Samples

Provide quality assurance and assist on submitting circuit (T1, Ethernet, Cable, DSL) Add, Move, Change and Disconnect orders
Submit and test add on voice services; such as 411, caller ID, and 911
Quote and qualify new and add locations for internal staff and partners
Order new telephone numbers for existing customers
Ensure that all clients' milestones and deliverables are met in a timely manner, including time-sensitive orders
Communicate effectively with partner carriers to ensure orders are completed within SLA
Keep internal tracking systems up to date
Assist on special projects

164

Carrier Review Specialist Resume Examples & Samples

2+ years in a support role
Case management experience or equivalent
2+ years outbound call experience
Ability to complete training in Minot, ND office

165

Senior Carrier Disputes & Collection Analyst Resume Examples & Samples

3+ years experience with carrier collections related to switched and special access billing
Knowledge of switched and special access services and related operations support and billing
Experience with the industry standard Carrier Access Billing System (CABS)
Proficient in Microsoft Excel (including pivot tables, v-lookup, concatenation)

166

Carrier Alliances Manager Resume Examples & Samples

Create a business strategy around Service Enablement Platforms in expanding on OnStar functionalities Business aptitude and Technical skills to drive OnStar domain with IOT Accelerator
Functional understandings and interface level experience on BSS Monetization Platforms
Business Lifecycle Knowledge to lead Idea-to-Creation & Monetization-to-Evolution processes
Competence to lead commercial business while Interfacing with Application Based OnStar services
Business knowledge to strategize OnStar Evolution with CCAP, 5G, Network Densification, SDN/NFV, etc
Product knowledge to support Business Directions based on Cloud and IT/Network Convergence, New Business/Operating Models & Application Based Services to structure Business Cost Savings
Strategic understanding to approach OnStar as Cloud Based System Architecture, and align GCCX business directions with carrier business transformation
Profound knowledge on Jasper, Device Management Platform, CISCO PGW, Ericsson Packet Core, AT&T IOT GW and the overall ICT architecture framework
Understanding and knowledge of Connected Vehicle cloud that covers Smart Cities, mHealth, Financial Services, Payment Solutions and enterprise echo systems
Strategic understanding on benchmarking performance based KPI/SLA for Operational Excellence
Knowledge and experience to evaluate business requirement specification and directing technical teams to translate them into a workable OnStar solution
To work as a leader in managing GCCX carrier business relationships within and outside the organization. This is while ensuring to generate new OnStar business streams with a focus to grown existing revenue and complement towards core automotive business
Actively support the product, marketing & commercial domains in launching new services, and also to enhance on existing capabilities
Establish and maintain strong organizational relationships to support GCCX business with Retail, Enterprise, Commercial, Platform, Marketing, Finance, Legal, Eng. and IT domains, and also establish a mutual strategy with short/mid/long-term business plans and bring new revenue opportunities
Actively manage external team relationships to deliver efficient and effective end to end strategic business solutions allowing seamless transition from sales to new commercial opportunities
Evaluate and negotiate the commercial and business conditions with carrier partners, 3rd party providers and contractors. This should involve pricing, legal, commercial, technical and contractual agreements
Outline strong strategic approach to address regional business limitation, and actively support the regional leaders in bringing measureable savings to the business
To support your leader in creating new strategic plans around technology and business transformation
Core experience to evaluate existing business plans and create new business models
To establish and maintain an environment of trust, respect, empowerment and winning
Proven business development experience in strategic consulting and business transformation roles
Excellent relationship building skills and ability to develop strong working relationships across multiple organizational functions with a solid track record of success
Experience in analyzing large, complex, multi-dimensional data sets with clear focus on outcomes
Proven business management experience with the ability to organize and manage multiple strategies with different degrees of scale
Strong decision-making and critical thinking ability; able to develop unique methods of analysis where traditional methods do not yield business results
5+ years of wireless/ICT/IT, high tech industry, and/or technology consulting experience
5+ years of business development and consultative selling experience – with proven success in ICT
You ideally have a technical background with business acumen
Engineering degree in Communications, Electronics, Computing or equivalent
Business qualifications (MBA, Professional Business Certifications) will be an added advantage
10+ years of related experience in ICT industry
Vendor experience with Ericsson, Jasper, CISCO, Nokia & Mobile Carriers will be ideal
Working experience in a global business development role

167

Carrier Information Analyst Resume Examples & Samples

Research and translate carrier benefit materials into BMLL format. Plan/product types include Medical, Dental Life, LTD & STD
Interpret benefit plan data to determine the appropriate representation of the products on our online quoting system
Implement new plan data and maintain benefit data for quoting system
Administer proper formatting protocols to translate benefit data onto out website, within our designated timelines
Form relationships to allow for a seamless transition of information. Use proactive measures in all efforts
Track and monitor workload
Manage all benefit materials in the Carrier Information Library
Respond to incoming issues and resolve for internal sales team
Address incoming issues and resolve promptly for our internal sales team
Coordinate and interact with programmers on implementations and maintenance
High School diploma or equivalent, with a minimum of two (2) years benefit related clerical healthcare experience
Must have at least two (2) years experience working with benefit terminology
Knowledge of IT functions
Strong knowledge of the Internet, and Microsoft Office, specifically Excel, Word, and Outlook Exchange; proficient in Adobe Acrobat

168

Carrier Services Group Resume Examples & Samples

Ensures that it meets the performance indicators set by the company and / or the CRTC
Maintains up-to-date knowledge on the products and services offered, business rules and procedures to be applied
Processes, negotiates and concludes the agreement with the client and ensures that it complies with the company's business rules, applicable conditions, procedures and recommendations established and dictated by regulatory affairs and / or marketing. - Carry out after-sales service activities, invoicing, removals, and general information, solve customer problems or refer them to the service concerned
Ensuring and maintaining a quality of response to customers by being available and taking steps to communicate with the client in a timely manner
Process requests for circuits (ex: DS1, EI, IPVPN etc.) and request from Bell Canada "USSO" customers
Process transaction requests in the PIC / CARE system, DMS AND WEB METHODS
Responding to requests for portability made entries in systems. (Application by Telebec and Bell Aliant)
All work related to the demands of competitors

169

Manager, Carrier Planning & Ops Analysis Resume Examples & Samples

Managing a team of carrier planners and business analysts, while supporting a 7 day a week operations
Ensuring that all team members execute business processes accurately and efficiently, with safety in mind and in support of department and corporate standards
Manage and monitor processes relating to staffing, service provider reviews, and service levels
Provide daily/weekly/monthly updates as required to Senior Management, both written and verbal, to outline financial and operational impacts of the business supported
Recommend and implement continuous improvement initiatives that contribute to improvements to service or reduced costs
Support freight tenders
Manage service and carrier relationships to include contracts, agreements, operating procedures and business rules
Create and support open communication between team members, senior management, functional areas and external service providers to ensure CTC goals and service expectations are met
Post-Secondary degree in Logistics/Transportation/Engineering/Business or equivalent professional experience
Experience with Transportation operations and processes
Minimum 5 years of leadership experience
Ability to manage a diverse and high performing team
Self-initiating, highly motivated individual who drives for results within a collaborative team environment
Strong interpersonal and communication skills with the proven ability to positively interact and communicate to all levels of management and staff
Experience with Transportation management systems
Passionate, influential leader that can build a credible roadmap, delivers results and can work cross functionally to meet CTC goals
Bilingual communication and call centre experience an asset

170

Carrier Experience Leader Resume Examples & Samples

Build strategic partnerships with JBHT carrier base to meet service and cost requirements – to act as a shipper on behalf of our customers
Administer carrier compliance metrics throughout carrier base with mutual KPIs
Foster positive customer and partner carrier relations to retain and grow current business
Hire, train and develop staff to meet group objectives in regards to customer satisfaction, sales, and operations
Manage bid process to support both large and small, multi-network bids for consistent capacity
Network with internal sales and marketing staff to develop and grow business
Help cultivate the shipper brand for JBHT by informing our carrier community of our services via new technology and bids
Collaborate with IT/Engineering
Properly manage risk and maintain financial integrity in all business matters
Ensure compliance to all local, state and federal (DOT) laws and regulations. See that all compliance issues are planned, updated or resolved daily
Foster a work environment that promotes J.B. Hunt’s values for people, performance, and ethics
Moderate travel required

171

Carrier Sales Representatives Resume Examples & Samples

Builds strong relationships with and communicates effectively with carriers
Ability to negotiate competitive rates
Monitors, tracks, and traces loads covered
Qualifies carriers prior to setup and loading
Updates customer sales representative of delays and potential service issues
Identifies and resolves load issues and problem situations
Cold calls new carriers
Meets and exceeds individual and company sales goals

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