Communications & Engagement Manager Resume Samples

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J Hessel

Jordane

Hessel

86326 Wiegand Island

San Francisco

+1 (555) 600 0164

86326 Wiegand Island

San Francisco

Phone

p +1 (555) 600 0164

Experience Experience

Boston, MA

Communications & Engagement Manager

Boston, MA

Howe LLC

Boston, MA

Communications & Engagement Manager

Develop relationships with project stakeholders and manage their expectations. Negotiate with and influence project sponsors on project specific items
Develop communication methods for the West Jordan Plant that allow all employees to be informed of the plant strategies and performance
Manage and optimise the use of Transversal as a knowledge tool, continually identifying areas for improvement
Works closely with the FSO C&E Leader to execute large-scale internal leadership meetings within the Region, including the annual executive meeting
Work with senior leaders to develop plans to effectively communicate strategic objectives and initiatives
Lead on high profile UK&I wide corporate projects, in support of Vision 2020 as agreed with the Senior Manager and team
Often act as project manager for large projects, or direct many activities of a major staff function

Philadelphia, PA

Communications & Engagement Manager UK Wide

Philadelphia, PA

Heller LLC

Philadelphia, PA

Communications & Engagement Manager UK Wide

Maintain up-to-date knowledge on brand, marketing, communications and change management issues, trends and long-term implications for EY
Manage relationships with key stakeholders
Develop methods for supporting innovation and change
Develop and lead feedback loops that help inform the Global Markets and Accounts leadership teams and ensure relevancy of messaging
Provide strong leadership in coordination with peers; work closely with the Global Markets Communications and Engagement Leader to drive performance goals of improving service delivery, quality and cost efficiency of the function
Serve as part of the Global Markets team to drive performance goals and deliver an integrated BMC strategy and plan
Drive rollout of Executive (Global/Area) internal communications and engagement programs that resonate in the Regions

present

New York, NY

Emeia Markets Communications & Engagement Manager

New York, NY

Hessel and Sons

present

New York, NY

Emeia Markets Communications & Engagement Manager

present

Proactively provide exceptional client service; advise clients on communications strategies; work collaboratively and effectively with peer functions
Develop, manage and evaluate channels
Manage a range of Global and EMEIA communications programs/initiatives
Contribute to the development of the EMEIA Markets Internal Communications strategy
Develop and deploy effective communications plans, change programs and campaigns to support our global strategy, Vision 2020, and go-to-market activities
Develop measurement and evaluation tools and dashboards
Work closely with colleagues in the Global Markets team to secure greater engagement around various business initiatives across geographic regions

Education Education

Bachelor’s Degree in Relevant

University of San Francisco

Bachelor’s Degree in Relevant

Skills Skills

Show initiative, coupled with accuracy and attention to detail; demonstrate reliability
Demonstrate the ability to manage several projects concurrently; demonstrate excellent time management and organizational skills
Be a strong team player and lateral thinker, comfortable working collaboratively, virtually and independently
Ability to flex your personal style to build strong relationships with all personality types
Strong teaming skills when working with other brand, marketing and communications professionals in an organisation to share best practice and expertise
Good knowledge of face to face, print and digital channels
A good understanding of financial markets is highly advantageous
Excellent stakeholder management skills, including the ability to work confidently and effectively across geographies
Ability to develop robust operational communication plans and translate them into solid, practical delivery programmes
Demonstrate a good understanding of professional services and how a partnership operates

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Internal Communications & Engagement Manager Resume Examples & Samples

Degree in relevant/compatible subject areas or equivalent working experience
Experience in marketing or communications
Resilience, creativity and innovation
People, change and programme management experience
First class communication skills
Experience of creating and executing internal communication strategies that support business objectives and increase employee engagement
Experience of working in Financial services is also desirable
Some foreign travel may be required, mainly within continental Europe

Communications & Engagement Manager Resume Examples & Samples

Drive rollout of Executive [Global/Area] internal communications and engagement programs that resonate in the Regions
Drive consistent processes for delivering integrated communications on Energy sector cluster topics; adapt communications for relevance and effectiveness
Serve as the voice of Energy sectors in the Global Industry communications team; help to collectively drive performance goals and deliver an integrated BMC strategy and plan for Industry
Team effectively across the other pillars in BMC, including Go-to-Market and Brand and External Communications
Develop and lead feedback loops that help inform and ensure relevancy of messaging for Energy sectors
Develop methods for supporting innovation and change
Work closely with the Global Industry Communications Leader to drive performance goals of improving service delivery, quality and cost efficiency of the function
Demonstrate excellent written and verbal communication skills, with creative flair
Deliver on EY, Energy sectors, and BMC strategic priorities; align communications with EY’s go-to-market and performance agendas and revenue goals; communicate the BMC value proposition
Be a point of integration: Enable knowledge sharing throughout BMC and EY; be able to synthesize information from others; connect all facets of the business when initiating, developing and implementing marketing and communications projects; help the business address its big issues; serve as an organizational connector
Change management: Provide tactical guidance to realize the BMC vision; maintain comprehensive working knowledge about the change process and implementation best practices
Global business acumen: Demonstrate knowledge, skills and abilities concerning global business fundamentals, business models, ethics, competitive analysis and cross-cultural/geographical sensitivities
Experience driving markets communications and engagement programs within a people organization with proven and demonstrable results

Communications & Engagement Manager Resume Examples & Samples

Supporting the Head of Development & Engagement to develop high quality, effective operational communication activities and campaigns aligned to the Global Operational Risk strategy and client values
Communicating change initiatives and project updates across target audiences, in collaboration with the Operational Risk Transformational Change Programme and C&I lead
Developing and identifying appropriate communications to support operational communications
Developing and maintaining the GOR intranet presence
Supporting/organising large scale events, e.g. Town Halls, Conferences, etc
Using channels effectively to encourage two-way dialogue and global reach, so that messages are received, understood and acted upon by employees and stakeholders
Building strong relationships and collaboration with Global Functions Communications and other Employee Communications practitioners e.g. brainstorming ideas, keeping colleagues briefed on communications planning and pitching stories into global channels where relevant
Updating and maintaining the stakeholder engagement database and a central communications distributions list
Updating and maintaining a central communications library and SharePoint
Excellent stakeholder management skills, including the ability to work confidently and effectively across geographies
Ability to develop robust operational communication plans and translate them into solid, practical delivery programmes
First class writing and editing skills and experience working with video, intranets and other multimedia
Strong self-organisation and project management skills, drive and energy
An understanding of the factors that need to be taken into account when communicating across cultures and geographies inside a global corporation
A sound understanding of banking and risk management

Communications & Engagement Manager Resume Examples & Samples

Work with the Assurance Communications & Engagement Leader to create a global internal communications strategy for Assurance that engages the practice around the Assurance business strategy and major investments
Support the EMEIA Assurance Talent function in communicating and engaging the Assurance practice across EMEIA on the broad talent agenda
Work with External Communications and Marketing colleagues to align internal and external messages, thereby ensuring consistency across all of brand, marketing and communications
Demonstrate ability to effectively manage senior stakeholders by building trust and confidence
World class copy writing, speech writing and presentation planning and delivery skills
Experience of driving effective communication through digital media
Fluency in English at a business level is a must

Emeia Communications & Engagement Manager Resume Examples & Samples

Act as trusted advisor to the EMEIA service line, AIBD and SGM leaders and their teams
Contribute to the development of the EMEIA Markets Internal Communications strategy
Develop and deploy effective communications plans, change programs and campaigns to support our global strategy, Vision 2020, and go-to-market activities
Development and maintenance of Markets content across internal channels
Liaise with other members of the Global/EMEIA Markets Communications team, as well as Regional Communications colleagues to share best practice and ideas
Coach and mentor other members of the communications team on a one-to-one basis as requested
Develop appropriate project plans in alignment with BMC project management methodologies and professional standards; effectively partner with stakeholders to execute against project plans; be adaptable and proactive in addressing project challenges
Broad communications experience and a proven track record of developing and delivering complex communications programs in a matrix organization
First class communications skills - excellent written and oral communications (including presentations/facilitation), as well as listening and interpretation skills
Strong project management and delivery skills. Ability to balance several tasks at once, while prioritizing and meeting deadlines
Flexible, agile and able to deal with rapidly changing situations
Experience of social media within an internal communications context
Willingness to travel and an ability to work virtually with colleagues across the world

Customer Communications & Engagement Manager Resume Examples & Samples

Develop, support and maintain clear and consistent communication processes and procedures to ensure work based learning can engage with internal / external customers and make them aware of important developments such as projects updates, system enhancements and product development
Identify new channels to interact with customers and advise the business (communication’s review groups) on best methods of communication
Implement and support the production of a monthly (Internal and external) work based learning newsletter, ensuring that the content of communications disseminated is accurate, appropriate, timely and becomes / continues to be the readership of choice amongst our customers
Champion customer / employee engagement across the division / sites and support the delivery of initiatives designed to encourage and increase self service opportunities
Introduce, manage and promote an internal quarterly communications meetings across the whole of Pearson Qualification Services
Interrogate customer feedback / responses to identify service shortfall to support the development of future communications and implementation of care programmes with Account Service teams
Manage the team of Communication Managers, carrying out 1:1, Performance reviews and plan their development
Responsible and accountable for the Customer Service systems that our customers interactive with and our internal stakeholders use such as One Pearson website, Neo, and Knowledge Base
Implement and support a schedule of filming and editing that form part of wider business engagement to our customers
Ensure that all communications to customers are timely and accurate. Also making sure the tone of every communication is the same giving our company a single, branded voice that the customers easliy regonise

Communications & Engagement Manager Resume Examples & Samples

Working closely with the C&E Senior Manager with responsibility for Assurance (in addition to other areas), the UK&I Assurance Managing Partner and UK&I Assurance Leadership Team you will manage UK&I Assurance-related C&E
Play an integral role in shaping our overarching Assurance C&E plan, including message framework and activity plan
Lead on high profile UK&I wide corporate projects, in support of Vision 2020 as agreed with the Senior Manager and team
Manage and build relationships with key stakeholders both within the Assurance community, the wider UK&I community and with our wider EMEIA and Global colleagues
Able to demonstrate previous experience in producing communications and enhancing engagement in a corporate / professional services environment
12 month FTC

Communications & Engagement Manager Resume Examples & Samples

Lead and deliver a programme of innovative face to face activities across our UK regions
Implement a consistent approach to communications across all deliverables and support the delivery of team goals/objectives
Coach junior members of the team
People, change and programme management experience and strong project management skills and the ability to manage competing priorities
First class communication skills (written & verbal) – your message is clear and is understood, knowledge and experience of best practice internal communication tools and writing methodology essential
University degree in relevant/compatible subject areas is a must have and post graduate experience in marketing or communications
Experience of creating and executing internal communication strategies that support business objectives and increase employee engagement, resilience, creativity and innovation
Working knowledge of EY and/or professional services sector and experience of working in Financial services desirable

Communications & Engagement Manager Resume Examples & Samples

Brand and strategy communications
Business enablement communications
Sector, service line and market segment communications
Talent and HR communications
Plays a key role in creating and driving executive communications, working with the FSO C&E Leader, Regional Managing Partner and leadership team
Develops communications on behalf of internal clients, including sector leaders, service line leaders, market segment leaders and others, to inform and motivate various internal audiences around strategic priorities and initiatives. Executes messages through a variety of communication channels, including webcasts, videos, speeches, meetings, presentations, e-mails, internal social media and voicemails
Works closely with the FSO C&E Leader to execute large-scale internal leadership meetings within the Region, including the annual executive meeting
Teams effectively across BMC’s Go-to-market and Brand & External Communications teams to develop and implement C&E programs
Drives consistent processes for Regional rollouts of Executive (Global/Area) communication programs related to the firm’s vision, strategy and values. Tailors programs for FSO audiences and project manages program implementation to inform, empower, inspire and engage our people
Supports change management issues and crisis communications
Communications: Excellent written and verbal communication skills. Ability to generate original content with little oversight and direction. Proven record in multiple communication channels, including webcasts, social media, blogs, videos, town halls, etc. Strong attention to detail and a genuine commitment to maintaining the highest standards across all content and channels
Results-driven: Delivers on EY’s, the FSO’s and BMC’s strategic priorities. Aligns C&E initiatives with the Region’s goals to achieve the desired results
Deadline focused: Works under tight deadlines and produces top-quality communications that comply with firm standards
Problem solving/conceptual thinking: Demonstrates the knowledge, skills and abilities needed to establish and refine the strategies that drive brand as well as organizational performance and add value to the business
Influencing: Demonstrates strong leadership and consensus-building skills in a dynamic environment. Engages with leaders effectively to gain sponsorship for strategies and activities
Inspiring others: Enables and demonstrates innovative thinking and inspires innovative action. Leverages communications to inspire others. Exhibits a commitment to being a team player with a flexible “can do” attitude and strong interpersonal skills
Talent development: Proactively develops others. Recognizes learning and development as a critical component to delivering exceptional client service to BMC clients
Change management: Maintains comprehensive working knowledge of the change management process and best practices for implementation
A minimum of seven years of brand, communications and marketing experience in a global professional services firm or other world-class organization
Experience leading communications programs within a complex business environment. Financial services experience preferred but not required
Experience leading and managing high-performing, diverse and virtual teams

Communications & Engagement Manager Resume Examples & Samples

Support the development and continuous improvement of the core set of EMEIA and TAS BMC communications strategies and channels
Deliver on TAS and BMC strategic priorities; align BMC initiatives with EY’s performance agenda and revenue goals; achieve the desired results; communicate the BMC value proposition
Partner with stakeholders to identify business needs; proactively provide exceptional client service; advise clients on communications strategies; work collaboratively and effectively with peer functions and stakeholders to deliver on EY and BMC strategic priorities
Ability to interact, influence and communicate effectively with key stakeholders
Strong verbal and written English skills

Firmwide Programs Communications & Engagement Manager Resume Examples & Samples

Be a strategic advisor and help support the development and implementation of each Firmwide Program’s communications and engagement strategy, thereby providing strong support to the program leaders to deliver against EY’s Vision 2020 strategy
Provide strategic communications counsel and develop strong networks across all the Firmwide Programs
Help navigate through the firm’s complex channels by developing a program-specific channels strategy that reflects the needs of the program’s audiences
Help drive the communications strategy from the planning stage to execution Have the ability to work with diverse personalities, work styles and cultures including building internal relationships at a senior level
Be well-organized, proficient at communicating, a strong writer/editor, a skilled listener and an efficient project manager
Deliver on the Firmwide Programs priorities, align initiatives with EY’s performance agenda and revenue goals and communicate the BMC value proposition
Understand EY’s business, effectively navigate EY’s and BMC’s matrix organization to access, inform and engage the right people at the right time
Demonstrate the ability to manage several projects concurrently through excellent time management and organizational skills

Asia Pacific Internal Communications & Engagement Manager Resume Examples & Samples

Help drive and leverage appropriate channels to foster internal communities and the employee brand
Produce written internal communications from APAC Advisory Leaders and provide counsel on best practice and communication innovations
Support the management and deployment of annual APAC executive events and key leadership meetings throughout the year and produce pre-and-post communications
Support the Talent function in communicating and engaging Advisory people across APAC on the broad talent agenda
Work with Communications and Marketing colleagues and the broader business sponsors focused on external programs to align internal and external messages, ensuring consistency across all brand, marketing and communications
Work collaboratively with the five Regions within APAC, to support deployment of Global and APAC programs, and feedback local challenges and successes to the Executive team

Communications & Engagement Manager Resume Examples & Samples

Working closely with the Communications & Engagement Senior Manager for Talent, UK&I Talent Managing Partner and the Talent Leader you will manage talent-related internal communications
Play an integral role in shaping our overarching Talent communications plan including message framework and activity plan
Manage and deliver priority talent communications campaigns and programmes that support the overarching talent communications plan
The role is initially to support the Talent portfolio but is flexible and could support other areas of the UK&I business as business needs require
Demonstrate strong and proactive relationship and influencing skills during all interactions with senior business stakeholders, and colleagues
Able to demonstrate previous experience in producing HR related communications especially in Reward and Engagement

Communications & Engagement Manager UK Wide Resume Examples & Samples

Drive rollout of Executive (Global/Area) internal communications and engagement programs that resonate in the Regions
Serve as part of the Global Markets team to drive performance goals and deliver an integrated BMC strategy and plan
Provide strong leadership in coordination with peers; work closely with the Global Markets Communications and Engagement Leader to drive performance goals of improving service delivery, quality and cost efficiency of the function
Pursue projects that are related to higher-level, strategic long-term objectives
Technical: Excellent written and verbal communications skills
Results-driven: Delivers on EY’s, Global Market’s, and BMC’s strategic priorities; aligns communications with EY’s go to market and performance agendas and revenue goals; communicates the BMC value proposition

Communications & Engagement Manager Brand & Corporate Responsibility Resume Examples & Samples

Maintain up-to-date knowledge on brand, marketing, communications and change management issues, trends and long-term implications for EY
Manage relationships with key stakeholders in the geographies and Regions
Demonstrate meticulous copy editing skills with very strong attention to detail and commitment to delivering the highest-quality output
Demonstrate the ability to develop excellent working relationships with senior-level stakeholders and to influence those stakeholders as a trusted advisor
Partner with stakeholders to identify business needs; proactively provide exceptional client service; advise clients on marketing and communications concepts; work collaboratively and effectively with peer functions and stakeholders to deliver on EY and BMC strategic priorities
Motivates junior internal communications team members through effective monitoring, coaching and providing a positive working environment

Global Tax Communications & Engagement Manager Resume Examples & Samples

Support the development and continuous improvement of the core set of Tax BMC communications strategies, enablement tools and channels
Work closely with BMC colleagues in Communications and Engagement, Go-to-Market, and Brand and External Communications to help ensure integrated activities across the business
Demonstrate excellent written communications and networking experience and skills in a wide range of situations and with people at all levels within the organization, including global leadership
Ability to account for and address multiple influences / inputs and lead Tax to incorporate these into planning
Track record of creativity and innovation
Understanding of social media, video and digital platforms
Strong project management and delivery skills. Ability to balance several assignments at once, while prioritizing and meeting deadlines
Be prepared to travel to different locations as required
Ability to work independently and collaboratively in a complex organization
Ability to look ahead and anticipate trends and issues that will affect clients' messages and strategies
Ability to keep clients informed and drive for resolution of issues
Must be flexible to changing needs and assignments

Communications & Engagement Manager Resume Examples & Samples

Embed understanding of our business strategy and ensure people know what behaviours will drive the greatest success in their specific role and the contract in general
Support people through continuous change and provide platforms for effective dialogue with line managers and senior leaders
Ensure delivery of engaging, relevant and timely internal communications across the Contract
Ensure delivery of effective communication that supports the requirements of KPIs
Contribution to the development and successful delivery of Balfour Beatty CLG's C&E Plan
University degree (or equivalent)
In-role training in Communications, Journalism, Advertising or similar
Experience as Communications leadership roles in other organisations
Effective working relationships with CEO and leadership teams
Proficient user of Microsoft Powerpoint, Office & Excel at intermediate level
Ability to manipulate, produce accurate and timely reports
Good knowledge of face to face, print and digital channels

Communications & Engagement Manager Global Industry Technology Resume Examples & Samples

Help to collectively drive performance goals and deliver an integrated BMC strategy and plan for Global Industry
Develop and lead feedback loops that help inform and ensure relevancy of messaging for sectors
Maintain up-to-date knowledge on communications and change management issues, trends and long-term implications for EY
Results-driven: Delivers on EY’s, Global Industry and BMC’s strategic priorities; aligns communications with EY’s go to market and performance agendas and revenue goals; communicates the BMC value proposition
Inspiring others: Enables and demonstrates innovative thinking and inspires action

Communications & Engagement Manager Global Industry Energy Resume Examples & Samples

Pursue activities that are related to higher-level, strategic long-term objectives
Technical: Excellent written verbal communications skills
Be a point of integration: Enables knowledge sharing throughout BMC and EY; has the ability to synthesize information from others; connects all facets of the business when initiating, developing and implementing communications and marketing projects; helps the business address its big issues; serves as an organizational connector
Substantial brand, marketing and communications experience in a world-class global organization
Experience delivering markets communications and engagement programs within a people organization with proven and demonstrable results

Americas Assurance Communications & Engagement Manager Resume Examples & Samples

Work with the Assurance Communications & Engagement Leader and BAM Americas Leader to create an Americas internal communications strategy for Assurance that engages the practice around the Assurance business strategy and major investments
Produce written internal communications from Assurance Leader to the practice and provide counsel on best practice and communication innovations
Support the management and deployment of annual Americas Executive Events and key leadership meetings throughout the year and produce pre-and-post communications
Manage relationships with key stakeholders across both brand, marketing and communications and the broader business, with the purpose of establishing sponsors and subject matter resources for key communication programs
Support the Americas Assurance Talent function in communicating and engaging the Assurance practice across Americas on the broad talent agenda
Work collaboratively with the 8 Regions within Americas, to roll out Global and Americas programs, as well as provide feedback to the Executive on local challenges and successes
Own and provide guidance, information and support to enable successful deployment of relevant internal programs including quarterly leadership webcasts, oversight of the weekly practice news update
Demonstrate a good understanding of professional services and how a partnership operates
Proactively develop strong relationships with stakeholders and leaders across the Assurance Executive
Help the business address its big issues though compelling communication activity; while inputting into complex political and business issues
Ability to balance conflicting direction and priorities
Drive communication activity to support change management initiatives
Experience in managing complex internal communication programs
Knowledge of other languages is advantageous

Emeia ADV Advisory Communications & Engagement Manager Resume Examples & Samples

Maintain up-to-date knowledge on brand, marketing and communications and ADV issues, trends and long-term implications for EY’s brand strategy generally and its communications and engagement approach in particular
Make a strong contribution to communications and engagement around the ADV’s Global and EMEIA key priorities and help to successfully deploy Global and EMEIA programs
Support EMEIA sales campaigns on focus issues for the Area with best-in-class communications
Support other CBS functions such as Business Development, Knowledge, Talent, Learning and Finance regarding their communication needs
Create and publish regular articles to the EMEIA Advisory audience
Manage regular communication channel for relevant audiences
Deliver on ADV and BMC strategic priorities; align Global BMC initiatives with EMEIA’s revenue goals; communicate the BMC value proposition
Assert own ideas and persuade others; gain support and commitment from others; mobilize people to take action; and engage with leaders effectively to gain sponsorship for activities
Proactively provide exceptional client service; advise clients on communications strategies; work collaboratively and effectively with peer functions
Show initiative, coupled with accuracy and attention to detail; demonstrate reliability even if working under pressure and to tight deadlines
Be a strong team player and lateral thinker, comfortable working collaboratively, virtually and independently across different cultures

Strategic Communications & Engagement Manager Resume Examples & Samples

3-5 years PR experience, preferably in a corporate or PR agency setting
Experience in internal communications
Ability to establish and maintain effective communication, in both written and spoken forms with colleagues at all business levels
Ability to shoot/produce/edit brief digital videos a plus

Internal Communications & Engagement Manager Resume Examples & Samples

An undergraduate degree is required, preferably in the area of Communications, Journalism, Business Management, Human Resources, or Graphic Design
5+ years of related experience, or an equivalent combination of training, education and experience that demonstrates the ability to perform the duties of the position
Extremely high level of verbal and written communication skills
Ability to effectively work independently
Ability to analyze and interpret data/information

Communications & Engagement Manager Resume Examples & Samples

In conjunction with the Human Resources team, develop, implement and animate, both internally and externally communications and engagement programs for the West Jordan Plant
Develop communication methods for the West Jordan Plant that allow all employees to be informed of the plant strategies and performance
Support all areas of the plant in disseminating relevant information
Develop appropriate KPI's to measure the effectiveness of the communication strategy
Generate motivation/incentive tools for the team
Management of plant visits (schools, family, etc)
Coordinate all events for the plant
Work with plant HR teams to design, prepare and execute all community engagement events for the West Jordan Plant, including partnering with non-profit organizations, municipalities, health organizations and other similar community based organizations to develop new and existing partnerships
Lead and facilitate internal and external stakeholder engagement to integrate Danone community initiatives in to business decisions and promote a culture of engagement through education programs, training, volunteerism and innovative communication vehicles
Represent the company at internal and external community events
Education - 4 Year College Degree
Work Experience - Five (+) years experience in Human Resources or other relationship management functions
Strong analytical skills to drive analysis
Results oriented mindset
Travel - ability to travel locally
Excellent Project Management experience
Strong influential ability; ability to interact successfully with all levels of management
Strong problem solving skills; ability to make decisions with limited information and to handle uncertainty and change
Process-oriented; able to identify process improvements and implement change successfully
Committed to achieve our mission through influencing the team
Open to new ideas, willing to challenge the status quo
Able to drive change with a positive attitude and influencing style
Interacts well with all levels of the organization
Able to develop authentic relationships and show empathy
Values different opinions and ways of thinking
Shows an active interest in learning from and sharing with others
Willing to make decisions and take action in an uncertain environment
Shows passion for growth and development within a team

Regional ISC Communications & Engagement Manager Resume Examples & Samples

Develop the internal Integrated Supply Chain (ISC) communications strategy to include infrastructure, channels, and measure of effectiveness through partnership with senior leaders to ensure alignment
Develop a standard approach for communication of business results and IL6S stories aligned with the Hoshin process
Seek out best practices across the region and embed in communications for encouraging knowledge sharing
Partner with the functions and committees to highlight engagement activities such as camp joy initiatives within the organization and the communities we serve
Build tools and framework needed to accommodate organizational and employee needs taking into account the many ways for communications with digital and social media
Partner with the Organization Pillar leads to develop communications strategies locally that align with Il6S progress and keeps communications focused on critical messages and eliminates "noise" of non-essential communications
Benchmark internally and externally to ensure that we are integrating best practices in employee communications and engagement through our communication systems
Collaborate with corporate communications & PR as appropriate for alignment of approach and messaging on strategies that impact across functions
5 or more years of experience working in internal communications within a large multinational manufacturing organization
Demonstrated technical skills speech/presentation preparation of senior leaders, models and message construction in a variety of forms intended to persuade behaviors
Ability to manage multiple stakeholders at various levels in the organization
Experience with change management principles and the influence on communication and engagement strategies
Strong writing skills for speeches, presentations, newsletters, etc
The ability to translate business objectives into effective communication of updates, stories and cultural transformation

Communications & Engagement Manager Resume Examples & Samples

Work with the Assurance Communications and Engagement Leader to create a global internal communications strategy that engages the practice around the Assurance business strategy and major investments
Produce written internal communications from Assurance leaders to the practice; provide counsel on best practice and communications innovations
Support the management and deployment of annual EMEIA Executive Events and key leadership meetings throughout the year; produce pre- and post-event communications
Manage relationships with key stakeholders across BMC and the broader business, with the purpose of establishing sponsors and subject matter resources for key communications programs
Support the EMEIA Assurance Talent function in communicating and engaging the Assurance practice across EMEIA on the broad Talent agenda
Work with colleagues in Brand and External Communications to align internal and external messaging, thereby ensuring consistency across all of BMC
Work collaboratively with the 12 Regions within EMEIA to roll out Global and EMEIA programs; provide feedback to the Executive on local challenges and successes
Drive communications activity to support change management initiatives
Maintain up-to-date knowledge on issues and topics relevant to Assurance, market trends and the long-term implications these might have on EY’s brand strategy generally, recognizing that our activity in the market will drive brand perception and the communications approach will help drive market objectives
Think strategically and demonstrate leadership by providing direction and advice to business leaders on communications strategies
Deliver on strategic priorities for the Assurance service line, aligning internal communications initiatives with EY’s performance agenda and revenue goals
Help the business address its big issues though compelling communications activity; provide input into complex political and business issues
Experience driving effective communications through digital media
Experience working in an international environment
Experience managing complex global internal communication programs

Internal Communications & Engagement Manager Resume Examples & Samples

Partner with key stakeholders in our Employee Success department, and other departments as needed, to understand upcoming initiatives and/or changes; develop integrated communications plans, then execute. Includes drafting key messaging, FAQs, talk tracks and other support materials
Write memorable, engaging communications across all channels that drive awareness of key initiatives and inspire employees to take action (e.g. email, digital screens, web pages and banners, our internal social network / Chatter, etc)
Plan, communicate and execute regional All Hands Meetings and Executive Town Halls
Write and manage APAC Leadership communications and build a strategy for regularly communicating employee recognition and wins
Launch and facilitate a regional onboarding program for new hires (in collaboration with our corporate onboarding team)
Bring the Ohana together through coordinated volunteering opportunities, local guest speakers, and other engaging activities
Provide assistance with Great Place to Work submissions as needed
Track campaign results and influence the team and your business partners to apply key learnings in order to improve future programs
7+ years of experience in marketing, communications or a related discipline; Experience in a high tech or other fast-paced, disruptive environment a plus
A brilliant communicator and highly creative writer experienced in crafting compelling messaging and narratives; can generate and execute "breakout" ideas
Proven track record developing and executing creative internal communications plans
Ability to lead, manage and execute multiple projects in a fast-paced, deadline-oriented environment
A strategic thinker with proven ability to work cross-functionally and influence without direct authority
Excellent project management skills with the ability to manage multiple projects and re-prioritize in real-time

Communications & Engagement Manager Resume Examples & Samples

Support the CSSC team by delivering timely, accurate and relevant information through appropriate mediums, identifying new channels as appropriate
Ensure the information that is stored on our shared drives and Sharepoint is relevant, accurate and up to date
Prioritise the flow of information to the CSSC teams and make sure it is delivered in the best formats possible
Act as a point of contact and knowledge base for contact centre advisers
Explore innovative ways for us to communicate and engage teams
Evaluate current methods of communication to ensure that they are meeting the needs of the business
Ensure all communication is branded and delivered to the same quality standards we’d expect our team to deliver to customers. Maintain the integrity of our communication style
Own and deliver/coordinate large departmental meetings or cascades where business messages must be landed effectively
Manage CSSC Chester’s Yammer pages ensuring they are up to date, engaging and relevant
Raise the profile of the Chester service teams by regularly submitting information for internal publication about what we do, how we do it, Great Service or fundraising activities. Identify stories or successes that could be highlighted in external publications
Act as a central point of contact for CSSC comms, for both outsourced partners, BUs and internal CSSC
Manage and optimise the use of Transversal as a knowledge tool, continually identifying areas for improvement
Work with the Head Office Communications team to ensure that best practise is shared, duplication is avoided and we deliver joined up and relevant communications
Maintain a calendar of events, activities and promotions to help prioritise key projects
Influence the direction of strategic comms initiatives such as ‘Get Tuesday Back’ activity and provide a picture across the CSSC
Plan and deliver engagement activities across the CSSC in line with key events, projects and plan A activities
Help draft communications that support both planned and adhoc activity
Own CSSC templates and ensure they are up to date and relevant in line with activities and tone of voice
Communicating and Influencing
Communications Planning
Engagement/ event organization
Good writing and presentations skills
Good MS Office skills

Communications & Engagement Manager Resume Examples & Samples

Create, develop and manage the project scope and schedule for simple-to-complex multiple projects. Plan, assign and manage resources appropriately
Develop relationships with project stakeholders and manage their expectations. Negotiate with and influence project sponsors on project specific items
Understand the environmental factors affecting EY, the practice, and its markets
Gain an understanding of the objectives of client service, operations, strategy, and Area management
Develop and execute comprehensive, integrated, and multi-channel communication programs and plans by working with market segment, talent and service line groups
Act as a project manager for large scale strategic communications initiatives, executing on the design and delivery of communications across multiple platforms
Direct and manage content development for events (i.e. town halls, webcasts, team meetings), develop content for videos, brochures, leadership memos, posters, etc
Produce appropriate communications by engaging/interviewing subject matter experts and researching to identify relevant content/facts, writing and editing, liaising with graphic designers and vendors and getting review approved
Experience building, managing and sustaining an integrated communications program
Experience effectively interfacing with senior leadership and navigating a matrix management structure with competing priorities
Excellent written and verbal communication skills, including proficiency in converting complex technical concepts into compelling messages
Demonstrated understanding of communications and marketing tools, technology and platforms

Communications & Engagement Manager Resume Examples & Samples

Building and maintaining key relationships
Advising on the appropriate communications strategy that will help the business achieve its goals
Leading the implementation of that communications strategy within the broader business context and drawing on support from the broader Global Communications function when need be
Supporting business leaders to ensure best communication outcomes
Building credibility with senior stakeholders
Acting as a strategic leader on communications for change programmes
Champion employee engagement
Manage communications channels
Driving the effectiveness of communication activity through appropriate measurement and evaluation
Identifying risks and escalating appropriately
Supporting the management of conflicting business priorities relevant to the respective area in order to obtain optimum outcomes
Writing clear and engaging communications to bring our business activity to life for colleagues

UK Internal Communications & Engagement Manager Resume Examples & Samples

Choose to live BSI’s values by displaying the Excellence Behaviours and understand what that means to them day-to-day
Feel supported and able to share their views and suggestions openly
Have clarity about what is expected of them in their role and their own responsibility
Feel pride in what we do and loyalty to the company
Hear and act upon the voice of our customers and understand the benefits we provide
Have clarity on BSI’s products, services and initiatives

Emeia Markets Communications & Engagement Manager Resume Examples & Samples

Work closely with EMEIA leadership and the EMEIA Client Service Communication and Engagement Leader on leadership messaging, as well as alignment of Markets messaging across geographies, service lines and sectors
Act as trusted advisor to the EMEIA service line, Markets and GM leaders and their teams
Manage a range of Global and EMEIA communications programs/initiatives
Ensure fast and consistent deployment of Markets programs by connecting with both Global and Regional communications colleagues
Work closely with colleagues in the Global Markets team to secure greater engagement around various business initiatives across geographic regions
Develop, manage and evaluate channels
Develop measurement and evaluation tools and dashboards
Monitor and report on activity from the Client Services C&E team
Liaise with Media Relations to align internal and external communication plans and strategy
Support the delivery of EMEIA-wide partner and leadership communications including Area-wide notes, EMEIA Area Managing Partner (AMP)
Liaising with EMEIA AMP and event coordinators producing engaging and informative content for use at key events
Supporting the delivery EMEIA wide partner webcasts and publications
Deliver on EMEIA Markets and BMC strategic priorities; align initiatives with EMEIA’s revenue goals; communicate the BMC value proposition
Effectively navigate EY’s and BMC’s matrix organization to access, inform and engage the right people at the right time
Line Manager to CE Executive
Broad communications experience of at least eight years including a proven track record of delivering internal communications and engagement programmes in a matrix organisation
Working knowledge of the professional services sector
Ability to understand and simplify complex ideas quickly
Confidence dealing with senior leaders, with an ability to act as a trusted advisor
Comfortable working to tight deadlines in a high-performing and fast-paced environment
Demonstrated high-performance teamwork and leadership skills
Experience of working across different cultures and geographies

Senior Communications & Engagement Manager Resume Examples & Samples

Experience of developing and managing communications in a busy operational and customer facing environment
Excellent stakeholder management and influencing skills with the ability to build relationships at all levels in the business, including with external clients
Experience in aligning communications and engagement activity to client brand and values
Broad understanding of current and future communications and engagement tools and techniques
Excellent written skills with the ability to write and edit for a variety of media
Experience of establishing and managing communication channels; magazines, intranet, briefings, social media, plasmas
Highly customer focused with the capability to work to tight deadlines in a changing and dynamic environment
Excellent communications planning skills
Design/visual presentation experience
Experienced in leading a team
Degree level or equivalent communications qualification would be desirable, but not essential

Communications & Engagement Manager Resume Examples & Samples

Experience of building strong relationships and influencing senior business leaders
Experience in entering complex matrix organisations and understanding them
Ability to plan, manage and deliver internal communications strategy and plans
Strong communication and organisational skills
Knowledge and experience of a wide variety of channels
The ability to measure the output and outcome of communications and their effect on behaviour, attitudes and awareness in the targeted audiences

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