Corporate Service Resume Samples
4.9
(113 votes) for
Corporate Service Resume Samples
The Guide To Resume Tailoring
Guide the recruiter to the conclusion that you are the best candidate for the corporate service job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
Craft your perfect resume by picking job responsibilities written by professional recruiters
Pick from the thousands of curated job responsibilities used by the leading companies
Tailor your resume & cover letter with wording that best fits for each job you apply
Resume Builder
Create a Resume in Minutes with Professional Resume Templates
CHOOSE THE BEST TEMPLATE
- Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS
- Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES
- Instantly download in PDF format or share a custom link.
CL
C Legros
Constantin
Legros
68740 Erik Circles
Chicago
IL
+1 (555) 726 2503
68740 Erik Circles
Chicago
IL
Phone
p
+1 (555) 726 2503
Experience
Experience
Philadelphia, PA
Corporate Service Manager
Philadelphia, PA
Jacobi-Hoeger
Philadelphia, PA
Corporate Service Manager
- Concentrate efforts on a variety of international compliance, research, consulting and planning issues
- Advise foreign multinational companies on the tax implications of their operations
- Provide leadership in timely and quality delivery of services to exceed the expectations of our clients
- Assume responsibility for engagement budgeting, billing, management and scheduling
- Assume responsibility for the development and motivation of engagement staff and provide them with leadership, counseling and career guidance
- Develop and pursue creative strategies while using the latest technologies
- Know how the client’s business works and keeps up-to-date on industry activities, marketplace trends and leading practices
San Francisco, CA
Corporate Service Specialist
San Francisco, CA
Mayer, Swift and Cronin
San Francisco, CA
Corporate Service Specialist
- Record all work in the CRM management tool, Salesforce
- Attend regular service meetings supporting the Corporate Relationship Manager from an operational perspective
- Provide front line staff and customers support for the Remote Deposit, Lockbox, and other Corporate Service products and services
- Identify and resolve potential service issues
- Assess and resolve customer service issues pertaining to Remote Deposit, Lockbox, and Corporate Services products
- Maintain and maintenance lockbox and scanner inventory (including cleaning and testing scanners coming back from deployment
- Regularly update and maintain an operational account plan per customer and document processes within the service excellence team
present
Los Angeles, CA
Senior Corporate Service Technician
Los Angeles, CA
Ullrich LLC
present
Los Angeles, CA
Senior Corporate Service Technician
present
- Coordinate and manage auditing tasks including working with internal/external auditors
- Communicate basic concepts to users of all computer literacy levels, in order to perform training, and generally support to all WeWork team members globally
- Responsible for team member computer and account management provisioning and de-provisioning and inventory management of equipment
- Responsible for determining when to update computer imagines and implementing imaging software after performing testing in non-production environment
- Leverage existing, emerging, and innovative technologies to enhance, improve, and streamline IT processes
- Installation, configuration and support of network printing resources including printer servers, printers and other peripheral devices
- Work with vendor support contacts to resolve technical problems with desktop computing equipment and software
Education
Education
Bachelor’s Degree in Knowledge
Bachelor’s Degree in Knowledge
Johnson & Wales University
Bachelor’s Degree in Knowledge
Skills
Skills
- 4 to 6 years of Corporate Services/Legal experience gained within professional services
- Excellent client facing, relationship building and business development skills, coupled with commercial awareness
- Ability to be proactive, identify opportunity and take responsibility
- Excellent Arabic skills (priority will be given to Bahraini national candidates)
- Excellent English skills
- Work both independently and as part of a team with professionals at all levels
- Excellent teamwork and leadership skills
- Apply creative and constructive thinking to proposed recommendations for improvements to internal processes controls, procedures, and policies
- Prioritize tasks and work on multiple assignments
15 Corporate Service resume templates
Read our complete resume writing guides
1
Corporate Service Engineer Resume Examples & Samples
- Support and maintain all facets of Office365. This will include but not limit corporate email, SharePoint, OneDrive, PowerShell and Lync/Skype
- Research and recommend innovations, and where possible, automated approaches for administration tasks. This will inlude processes related to Office365 and all systems utilized by the Service Desk
- Provide senior level Office365 escalation support per request from Service Desk Engineers. Develop and maintain installation and configuration procedures
- Create, maintain and support all litigation requests from the zulily Legal team. This will include working with outside vendors to gather and deliver employee and email data requests authorized by the zulily Legal team
- Implement and perform Office365 related training for all zulily.com locations. This will include but not limit corporate email, SharePoint, OneDrive, PowerShell and Lync/Skype
- Provide Service Desk support as needed. This will include supporting all Service Desk support requests as requested by the Service Desk Manager
- Provide escalation support per request from various areas. Investigate and troubleshoot issues
- Bachelor's Degree in Computer Science preferred
- 4-6 years administering a Microsoft Exchange environment
- 2+ years administering a Microsoft Office365 environment
- 2+ years administering a Microsoft Active Directory environment
- 2+ years administering a Microsoft Sharepoint environment
- Sharp troubleshooting faculties, deductive reasoning, and careful attention to detail
- Independent and self-directed work ethic when participating in a collaborative environment
- Dedicated commitment to quality customer service
- Exceptional project and time management skills
2
Corporate Service Associate Resume Examples & Samples
- Receives, processes, sorts and delivers incoming mail on a daily basis to the Aramark Uniform Services (AUS) Central Office Departments. Also responsible for logging and distributing incoming shipments
- Processes special in- house photocopying projects for various AUS Central Office departments
- Prints a variety Payroll and Accounts Payables checks on regular basis for the Accounting and Payroll departments
- Set-up and break-down of conference and/or training rooms as needed for scheduled meetings and events
- Stocks all coffee bars and kitchens as needed
- Orders and stocks various office supplies as needed
- Operates the employee access badge system
- Coordinates building and building equipment maintenance
- Provides coverage for the reception desk
- Performs other duties as assigned or requested
- Mailroom or similar experience in a medium to large company within a corporate environment
- A high school diploma
- MS Office including: Word, Excel and PowerPoint
- Supports and participates in the company's quality standards with a continuous focus on customer service
- Good follow-up skills
3
Corporate Service Specialist Resume Examples & Samples
- Act as a first point of contact for the Clients day to day operational requirements included but not limited to: resolving payment related queries and reconciliation issues; responding to queries regarding online statements in the RAM/Clientline system; investigating settlement anomalies; amendments to bank details, addresses, phone numbers etc. ; authorisation queries and compiling management information and client KPI’s
- Deliver against client requirements and resolve all queries in professional and timely fashion
- Become a service expert - proactively developing your understanding and sharing knowledge with peers on best practice
- Record all work in the CRM management tool, Salesforce
- Maintain contact with clients on a regular and proactive basis
- Regular communication with the Operations and Client Service teams and other internal teams as deemed necessary
- Act as an escalation point and take ownership for the corporate accounts within their portfolio
- Attend regular service meetings supporting the Corporate Relationship Manager from an operational perspective
- Identify and resolve potential service issues
- Regularly update and maintain an operational account plan per customer and document processes within the service excellence team
- Training and support for clients on query, reporting, chargeback processing tools and other tools that are applicable for the client
4
AEE Dalian Corporate Service Analyst Resume Examples & Samples
- Perform administrative tasks of the warehouse program including send the reminder, collect data and apply for approval etc
- Conduct the business card for Japan employee
- Process the payment program including checking receipt, apply for the order, request payment etc
- Allocate tasks effectively to leverage the available skills and resources
- Monitor progress of activities to ensure requirements and milestones are met
- Drive activities to meet requirements (e.g., timelines, quality, and costs)
- Develop modifications or innovations to address limitations of existing approaches to a problem
- Drive improvements, Innovation and new practices
- Proactively contributes to employee concerns / engagement and team morale
- This job description reflects management's assignment of essential functions, it does not prescribe or restrict responsibilities that may be assigned
- Commitment to accuracy. Attention to detail is essential
- Fluent Japanese and Basic English
5
Corporate Service Specialist Resume Examples & Samples
- Provide front line staff and customers support for the Remote Deposit, Lockbox, and other Corporate Service products and services
- Assess and resolve customer service issues pertaining to Remote Deposit, Lockbox, and Corporate Services products
- Provide daily, weekly, and monthly reports and notifications on RDC activity (i.e.: excessive limit increases, RDC approval meeting packages, and various account maintenance)
- Monthly preparation of remote deposit customer audits
- Prepare weekly RDC approval meeting package
- Conduct WebEx installation and training for new RDC customers
- Maintain and maintenance lockbox and scanner inventory (including cleaning and testing scanners coming back from deployment
- Scan RDC documents into the Metavante system
- Review and assist in updating and maintaining policies and procedures applicable to job function
6
Corporate Service Manager Resume Examples & Samples
- Be familiar with the tax consulting process and the professionalism necessary for the effective diagnosis, solution, development and implementation of clients' tax needs
- Concentrate efforts on a variety of international compliance, research, consulting and planning issues
- Advise foreign multinational companies on the tax implications of their operations
- Draft and assist in the delivery of proposals for engagements and be knowledgeable about the range of services offered by the Firm
- Provide leadership in timely and quality delivery of services to exceed the expectations of our clients
- Assume responsibility for engagement budgeting, billing, management and scheduling
- Assume responsibility for the development and motivation of engagement staff and provide them with leadership, counseling and career guidance
- Develop and pursue creative strategies while using the latest technologies
- Oversee complex tax research projects for clients in diverse industries; participate in engagements requiring tax analysis for a variety of entities and their affiliates; research and analyze a wide range of tax issues such as deferred tax liability issues and tax implications of financing techniques
- Know how the client’s business works and keeps up-to-date on industry activities, marketplace trends and leading practices
- Prepares and manages work plans to ensure efficient and timely completion of work
- Identifie and solves problems objectively using analysis, experience and judgment
- Demonstrate and applies knowledge of current tax legislation, proposed / pending legislation, their implications, and understands interaction across the Global Tax and Legal function, specifically with their area of expertise
- Uses appropriate research techniques and analytical skills to enable fact-based decision making
- Demonstrate subject matter specialty and ability to share knowledge in one or more services lines within the Global Tax and Legal function
- Uses common technology tools to improve work efficiency, effectiveness, and client service. Demonstrates knowledge of service line or market specific technology solutions and stays current on emerging technologies, standards and applications, in order to address current / potential business opportunities and client issue
- Advise on the set up of companies/branches in Bahrain
- Deal with incorporation of the company or other type of legal structure in Bahrain including assisting with all necessary legal formalities with the Ministry of Justice and Ministry of Industry and Commerce
- Draft necessary constitutional and other legal documents in Arabic and English
- Advise on ongoing regulatory obligations
- Advise companies with the required formalities in case of liquidations
- Advise on the necessary regulatory approvals depending on the industry the business is operating in
- Assist with changes to corporate records and constitutional documents
- Review legal documents
- Advise on share capital management issues
- Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make
- Develops high-performing people and teams through challenging and meaningful opportunities
- Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders
- Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
- Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction
- 4 to 6 years of Corporate Services/Legal experience gained within professional services
- Knowledge of the Bahraini Commercial Laws and other Regulations preferred
- Excellent client facing, relationship building and business development skills, coupled with commercial awareness
- Ability to work alone and to plan and execute projects with minimum supervision and to complete work within required deadlines
- Ability to be proactive, identify opportunity and take responsibility
- Apply creative and constructive thinking to proposed recommendations for improvements to internal processes controls, procedures, and policies
- Prioritize tasks and work on multiple assignments
- Work both independently and as part of a team with professionals at all levels
- Excellent English skills
- Excellent Arabic skills (priority will be given to Bahraini national candidates)
- Excellent teamwork and leadership skills
7
Senior Corporate Service Technician Resume Examples & Samples
- Responsible for managing Junior Corporate Service Technicians
- Support the Team Members by providing prompt response to member incidents and requests while managing and maintaining the closing of tickets within ZenDesk ticketing system
- Primary interface for the Corporate Technology Team providing a positive experience for WeWork Team Members through tailored IT solutions and the development and implementation of installation plans
- Maintaining and updating technology standards for team member’s hardware and software specific to their job role
- Communicate basic concepts to users of all computer literacy levels, in order to perform training, and generally support to all WeWork team members globally
- Demonstrated expertise in the management of Microsoft and Apple based business applications and operating systems
- Responsible for determining when to update computer imagines and implementing imaging software after performing testing in non-production environment
- IT asset & inventory management to maintaining a global supply of technology hardware and software
- On-Call global IT support for all WeWork locations
- Ensure relevant IT support staff are made aware of urgent support issues via agreed communication procedures
- Vendor relations on behalf of the company including negotiating pricing, purchasing, delivery logistics, schedule and coordinate vendors for repairs for software & hardware
- Coordinate and manage auditing tasks including working with internal/external auditors
- Responsible for training of new hires on service desk policies and procedures
- Create & maintain documentation for existing and new process for technology services
- Experience with Zendesk, Centrify, Google for Business, Microsoft Active Directory
- Familiarity with iOS/Android OS
- Familiarity with Rukus wireless technologies
- Ability to manage multiple projects and meet multiple deadlines
- Previous experience with reporting and metrics preferred
- Excellent communication and service delivery skills
- Basic knowledge of VOIP, and enterprise cloud based phone systems
- Experience in the installation, configuration, and administration of LANs, wireless network along with other basic networking principles
8
Data Architect Medigold Corporate Service Center Resume Examples & Samples
- Creates and documents standards related to database structures and how data is used
- Analyzes data in multiple sources to understand relationships and determine “source of truth”. Works with vendors, partners and suppliers of data to ensure integrity of data provided or supplied
- Designs, implements and supports data warehouse and BI tools. Selects BI tools, trains and assists end users with BI tools. Assess business processes to find opportunities for automation Write process documents for business area end users
- Assess proposed technical solutions for conformance to specifications and business needs. Create test cases relevant to technical solutions. Assess results of test cases and track identified defects with technical personnel
- Bachelors' degree required (Computer Science, Mathematics, Statistics, Data Analytics)
- Five to seven years as a data analyst, dba or data architect
- Ability to work independently, establishing strategic objectives, project plans and milestone goals
- Gathers requirements, gains consensus, performs vendor and product evaluations, mentors business and development resources, develops documentation and delivers solutions. Working knowledge of medical claims, insurance, HIT product development, and/or consulting industries
9
Provider Service Specialist Medigold Corporate Service Center Resume Examples & Samples
- Receive, interpret and accurately respond to provider inquiries, both verbally and in writing in accordance with department standards, policies and procedures
- Consistently document and accurately code all inquiries within designated software applications, within required Plan timeframes and according to Plan documentation policies
- Review, investigate and advise providers regarding claims status and payment determinations
- Education: High School diploma or equivalent required
- Experience: 2-3 years of prior customer service experience required
- Knowledge of and/or the ability to do data entry, various claim form formats, medical terminology, CPT and ICD9 coding
- Problem identification and problem solving skills required
- Excellent verbal and written communication skills, including customer service and recovery
10
Finance Coordinator Medigold Corporate Service Center Resume Examples & Samples
- Reports directly to the Finance Manager and receives general supervision from same
- Responds to departmental inquiries in a timely manner
- Demonstrates ability to work well in team-oriented environment
- Basic understanding of general Finance and/or Accounting principles
- Ability to perform basic analysis and investigate variances accordingly
- Demonstrates the ability to organize and to prioritize work in a diverse, fast paced environment while working on multiple projects simultaneously
- Ability to work independently with a high level of motivation and initiative and complete assignments according to established timelines
- Basic skills with the use of personal computer systems that aid in analysis, communication and financial reporting (spreadsheets, databases), etc
- Demonstrates high trust and integrity when dealing with confidential matters
- Education: Associate's degree in Business required or 2 years recent and relevant work experience
- Licensure / Certification: Experience: Two years bookkeeping/accounting experience, preferred
11
Senior Accountant Medigold Corporate Service Center Resume Examples & Samples
- Meets all deadlines in a timely and proficient manner and notifies Management when issues are identified and investigates potential causes and solutions under the advisement of Management
- Follows operational processes to appropriately record financial transactions in accordance with GAAP and recommends changes/enhancements as appropriate
- Maintains accurate and current documentation of all assigned processes and any related policies and procedures
- Demonstrates the ability to research issues related to external, regulatory, payer and other forces impacting health care financial operations
- Develops the ability to translate technical financial terminology into terms understandable to all levels of leadership, associates, and external customers
- Education: Bachelor degree in Accounting, Finance or related field is required or equivalent
- Licensure / Certification: CPA preferred
- Experience: Three to four years of progressively challenging experience in finance setting
- (Health Care setting preferred) with experience in one or more of the following areas
- Accounting, Finance or related field
12
Senior Systems Developer Medigold Corporate Service Center Resume Examples & Samples
- Administers and controls the activities related to data planning and development and the establishment of policies and procedures pertaining to its management, security, maintenance and utilization. Sets and monitors standards. Advises management on data base concepts and functional capabilities
- Formulates and defines system scope and objectives for assigned projects. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results. Prepares detailed specifications from which programs will be written. Responsible for program design, coding, testing, debugging and documentation
- Education: Bachelor's Degree Computer Science, Programming or related discipline, or equivalent certifications/experience
- Experience: Must be able to demonstrate an expert competency in four of the following: *HPUX 10.X, Solaris, SCO, AIX *VMS, MPE, AOS *RS-232C, network printer, terminals *PERL, shell scripting, Tcl/Tk *Oracle, SQL *IP, SNMP, Crystal Reports, Java
- Demonstrates effective written and verbal communication skills and ability to translate technical terminology into terms understandable to all levels of leadership, Associates and external persons
- Demonstrates a high degree of knowledge of IS technologies and the tools used to manage these technologies. Effectively manage project timelines, details, work, oversight, implementation and communication
13
Systems Developer Medigold Corporate Service Center Resume Examples & Samples
- Prepares program specifications and diagrams and develops coding logic flowcharts
- Analyzes and evaluates existing or proposed systems and devises computer programs to
- Process data. Prepares charts and diagrams to assist in problem analysis and submits recommendations for solution
- Formulates and defines system scope and objectives for assigned projects. Prepares detailed specifications from which programs will be written. Responsible for program design, coding, testing, debugging and documentation
- Serves as a project resource for installation of new information systems processes or of modifications/enhancements to existing information systems. This includes: following defined procedures regarding the installation software and hardware, providing feedback to others responsible for monitoring project status, assuring system integrity, and preparing status reports for department management and all other Associates involved
- Education: Bachelor's Degree in Computer Science, Electrical/Electronic Engineering o related discipline, or equivalent experience
- Experience: Must be able to demonstrate competency in at least one of the following SQL, Microsoft SSIS and other related tools, C#, ASP.NET, JavaScript, Crystal Reports
- Other preferred skills: VB programming, MS Office Tools
14
Claims Resolution Specialist Medigold Corporate Service Center Day Resume Examples & Samples
- Tracks provider claims escalation cases and/or projects on a weekly basis to ensure they stay on task and are resolved in a timely manner
- Serves as the project lead by communicating claims escalation case and/or project details both internally and externally, as necessary
- Performs peer quality reviews on adjudicated claims and document findings
- Works directly with the Provider Network Managers to fully resolve escalated provider claims disputes
- Partners with the Provider Services call center to determine claim trends and provides education and feedback related to escalated claims questions and issues
- Generates reports as necessary to monitor claims processing
- Prepares confidential correspondence/documentation for providers as necessary to resolve escalated claims disputes
- Associate's Degree required. Bachelors preferred
- CPC, CPC-P or equivalent required
- 5 to 10 years' experience in claims auditing, billing and/or coding or health plan experience preferred
- Must possess in-depth knowledge of current Medicare coding and billing requirements
- Must be self-motivated and have the ability to work independently
- Must be knowledgeable in working with provider billing offices
- Must be knowledgeable in multi-specialty coding and billing requirements
- Must possess extensive knowledge of auditing concepts and principles
- Advanced knowledge of current medical terminology, anatomy and physiology required
- Advanced knowledge of current ICD-10, CPT-4, and HCPC coding principles and documentation guidelines
- Extensive knowledge of Medicare regulations and policies pertaining to documentation, coding and billing
15
Manager, Corporate Service & Engagement Resume Examples & Samples
- Execute on all secured custom service projects including: Serving as project manager, ordering supplies, drafting agreements, managing vendors and managing project on-site as well as wrap-up
- Serve as project and relationship manager which includes regular communications, stewardship of and collaboration with corporate partners
- Ensuring a high level of customer service and responsiveness to a growing list of 20+ corporate partners
- Identify Food Bank For New York City programs & members agencies that meet the needs and interest of corporate partners
- Staffing and leading volunteer projects for corporate partners as we work to transition corporate volunteer groups to donors
- Manage production of MLK Weekend of Service, Food Bank’s signature service event
- Lead and manage a small but mighty team around the production and execution of the New York City Wine & Food Festival (NYCWFF) Volunteer Production where upwards of 2,500 volunteers are recruited. Serve as liaison to NYCWFF Logistics Team
- Curating content as well as, writing and copy editing communications for social media strategy, wrap-up reports, and other various touch points for both corporate and charity partners
- Create content for monthly reports to share updates on the area; annual reports to share with corporate partners around their engagement
- Manage assigned staff and/or interns
- Perform other assigned duties
- BA or BS
- Experience with data analysis, database management and Salesforce CRM
- Excellent knowledge of Word, Excel, PowerPoint
- Available for occasional weeknight and weekend experiences
- Knowledge of poverty issues (knowledge of hunger issues a strong plus)
- Excellent organizational skills with a proven reputation for attention to detail
- Demonstrated success and acumen in managing, mentoring, and motivating people
- Experience in creating service events as well as managing volunteers, volunteer leaders and volunteer programming preferred
- Excellent communication and people skills: listening, one-on-one conversation, public speaking and writing
- Superior interpersonal skills with the ability to project professional competence, leadership capability, and personal maturity
- Ability to establish, maintain and cultivate strong working relationships internally and externally
- Knowledge of corporate philanthropy and familiarity with corporate timetables and expectations
16
Member Service Representative Medigold Corporate Service Center Resume Examples & Samples
- To consistently document and accurately code all inquiries within designated software to reflect the purpose of a consumer's inquiry and all actions taken to address and resolve their issue or need
- Generate standard or customized letters using word processing software to generate accurate written responses to member inquiries as needed
- Effectively document and track actions requested from other departments addressing member inquiries or informal complaints to ensure prompt resolution of all consumer matters
- Education: Minimum of high school education with some college level studies preferred
- Licensure / Certification: State of Ohio sales license for Life, Health, AD&D insurance within
- 90 days of hire (not applicable to temporary position)
- Experience: Prior customer service experience required. Managed Care (HMO/PPO) knowledge and experience preferred
17
Senior Corporate Service Technician Resume Examples & Samples
- To provide support and solutions uniquely tailored to our team members. To use knowledge and skills to independently diagnose issues and design, plan or implement a resolution in a timely and appropriate manner
- Plans and delivers integrated technology support services to WeWork team members (employees) meeting or exceeding requirements for service excellence and delivery
- Leverages existing, emerging, and innovative technologies to enhance, improve, and streamline technology services processes
- Ensures the privacy, integrity, reliability and appropriate use of information resources for all WeWork regional headquarter locations
- To utilize metrics needed to monitor the performance and delivery of technology services to WeWork team members
- To work collaboratively with, and provide solutions to, the other Member and Corporate Technology Teams (Applications, Engineering, Information Security, Governance & Compliance)
- Using your unique skills, identify opportunities for continuous process improvements and if needed, partner with other WeWork Technology teams to design, plan and implement a resolution
- Proactively ensure team member issues are, where possible, anticipated and resolved before they occur. Evaluate and educate team members on IT practices that maximize their working efficiency
- Identify chronic or recurring IT issues partnering with other technology teams for a resolution
- Ability to use discretion and independent judgment in evaluating problems and creating solutions for team members
- Purchase hardware and software equipment for the company
- Vendor relations including negotiating pricing, logistics of delivery, schedule and coordinate vendors for repairs
- Oversee the process of shipping/receiving hardware for return, exchange and/or repair
18
Performance Excellence Lead-mount Carmel Corporate Service Center Resume Examples & Samples
- Uses process design, process measurement, data analysis and improvement strategies to provide assistance to operations/clinical leaders in implementing clinical effectiveness tactics, goals and strategies
- Serves as the content expert on improvement methodologies, system design and imparts knowledge of improvement process to team leaders and the team
- Assists Leaders within MCHS to identify barriers impeding clinical processes and develops improvement plans & strategies to overcome barriers
- Develops the analytic and measurement strategy for all projects undertaken
- Works with leadership on project goals, milestones, and procedures, defines roles and responsibilities, acquires project resources, monitors project progress, and manages multiple projects
- Communicates regularly with team
- Education: Bachelor’s Degree with emphasis in Engineering, System Design, Quality Management or similar focus. Master's degree preferred
- Licensure / Certification: Advanced Certificate in related discipline (Six Sigma Black Belt, LEAN)
- Experience: Preferably 3 - 5 years of experience as a Lean / Process Excellence leader with a proven track record across diverse industries of managing and mentoring organizations towards a continuous improvement culture
- Experience in a formal lean management systems (similar to Toyota Production System, Honeywell Operating System, Parker Lean System, Danaher Business System) preferred
- Effective Communication Skills
19
Corporate Service Resume Examples & Samples
- High level and experience with EXCEL, ACCESS & Microsoft Office
- Multitasking and ability to work in parallel on many tasks
- Ability to work in team with good team relations
- Ability to work with priorities
- High Technical skills and ability
- High customer orientation
- High ability to express verbally and in written in English
20
Executive Assistant Medigold Corporate Service Center Resume Examples & Samples
- Meets with Senior Leader on a regular basis to discuss assigned work, calendars, and
- Exchange information
- Composes and types letters, memoranda and notes with minimal instruction and information
- Coordinates travel arrangements and submits expenses accordingly
- Supports Board and Committee process by scheduling and organizing meetings; copying, collating and mailing materials; and creating and distributing minutes
- High school graduate or equivalent required
- Minimum of five years 5 years progressive administrative support experience required, preferably within an executive or middle management work environment
- Proficient with personal computer, Windows and Microsoft Office Suite
- Proficient with maintaining calendars. Excellent verbal communication skills including correct grammatical usage, tact, diplomacy and good judgment with respect to confidentiality/privacy
- Ability to compose and type grammatically correct letters, minutes, memoranda and other correspondence as requested
- Self-motivated, requires little supervision, capable of making decisions
- Flexible, dependable, reliable person with ability to organize/prioritize multiple
21
Credentialing Coordinator Medigold Corporate Service Center Resume Examples & Samples
- Coordinates all office activities related to credentialing including processing of initial applications and reappointments for all participating physicians and allied health professionals. Responsible for validation, maintenance and updating credentialing and provider changes in credentialing database
- Tracks and reports on the status of all physician and AHP applicants in process on a weekly basis to ensure that credentialing functions are being performed in a timely manner and in accordance with MCHS needs and regulatory agency requirements
- Education: High School diploma. Associate degree in administration, health or behavioral science field preferred
- Licensure / Certification: CMSC or CPCS preferred (National Association of Medical Staff Services)
- Experience: Minimum of two years' experience in health related field performing credentialing activities
22
Principal System Configuration Analyst Medigold Corporate Service Center Resume Examples & Samples
- Serves as technical resource and subject matter expert to Business Partners on presenting measures, metrics, and claims configuration analysis results to Business Leaders to use in resolving issues, developing business strategy, and driving business decisions with actionable intelligence
- Leverages knowledge of MediGold - Mount Carmel Health Plan operating and financial systems to access appropriate data sources and provide fully integrated analytical perspectives for decision making
- Maintains detailed knowledge and understanding of the claims processing system rules relative to claims payment
- Responsible for providing progress updates, communicating effectively with team members, and proactively identifying issues that may impact ability to meet deadlines
- Bachelor's degree in Health Information Management, Information Systems or related field preferred
- Minimum five years progressively challenging experience in claims auditing, claims system administration or claims data analysis required
- Knowledge of health care operations and structure, general requirements in an integrated delivery system, and use of information system applications in a health insurance or health care environment
- Intermediate skill level with Excel including sorting and filtering, functions, and pivot table creation
- Basic MS-SQL database query knowledge
23
Lead Data Analyst Health Partners Corporate Service Center Resume Examples & Samples
- Facilitates effective integration of clinical information systems with other improvement initiatives that will enhance patient care. Participates in improving patient safety and reducing risk to patients including the active support of organization quality improvement initiatives
- Demonstrated ability to plan, facilitate and coordinate all data acquisition and management for Health Partners, Inc
- Maintains ongoing dialogue with the Manager - Data Analytics regarding ongoing projects and issues
- Responsible for all report writing and develops monthly Physician Performance dashboards and project quality reports and analysis
- Works with leadership to formulate actions which will increase departmental productivity, customer satisfaction and/or respond to changes environment
- Bachelor's Degree Computer Science, Health Care Administration, Finance, Math or other data related field required
- Minimum of 3-5 years of progressively challenging experience in healthcare finance, data analysis or project planning and implementation of information systems projects or demonstrates these skills via current performance within Mount Carmel Health System
- Solid knowledge of software packages such as Microsoft Office suite and SQL
24
Sales & Marketing Representative Medigold Corporate Service Center Resume Examples & Samples
- Responsibility for all aspects of daily sales operations within the territory including but not limited to monthly educational meetings, special events and sales seminars
- Ensure compliance of all aspects of personal sales activities with internal policies, CMS, Ohio Department of Insurance, NCQA and all applicable Federal regulations
- Routinely report sales activities, problem issues, targeted resolutions to problems and their status
- Submit all enrollment request forms and other required documents within 48 hours of the completion of such documents by consumers allowing timely follow through by the Enrollment Department
- Participate in routine and documented staff meetings to cover sales issues, goals, questions, education, job assignments and other
- Undergraduate degree in marketing, nursing, social work, education or related field preferred, or equivalent experience
- State of Ohio insurance Health, Life & AD&D license
- Experience with governmental agencies and regulations, especially Medicare and CMS
- Demonstrates knowledge/experience in organizing multi-tasks, in a high volume, fast-paced environment and the ability to incent sales of insurance products
25
Medical Data Analyst Health Partners Corporate Service Center Resume Examples & Samples
- Works closely with senior level management in developing and maintaining a dynamic functional provider evaluation and education system
- Continuously monitors and analyzes data collection process and creates action plans for data integrity issues found
- Works directly with Medical Director, Sr. Director of Medical Management, CEO, appropriate
- Medical Committees and Board of Directors. Works directly with Information Systems to develop and request various medical utilization reports such as physician profiling
- Medical Committees and Board of Directors. Works directly with Medical Director, Sr. Director of Medical Management, CEO, appropriate Medical Committees and Board of Directors
- Bachelor’s Degree in Finance, Math/Statistics, Engineering or equivalent experience in statistics, Finance or data related field required
- 2-3 years relevant experience in data analysis and reporting required. General understanding of computerized data collection and reporting processes. Good working knowledge of managed care business processes, table-based data systems, and applications for claims payment, provider contracting and reimbursement methodology
- Technically sophisticated with relational database concepts and applications, analytic data development (statistics) and decision support tools
- Ability to present effectively and technically in writing and orally to management, health professionals, physicians and other contracted providers
