Director, Internal Communications Resume Samples
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Director, Internal Communications Resume Samples
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MD
M D'Amore
Magnolia
D'Amore
91463 Zulauf Drive
Dallas
TX
+1 (555) 848 0099
91463 Zulauf Drive
Dallas
TX
Phone
p
+1 (555) 848 0099
Experience
Experience
Houston, TX
Director Internal Communications
Houston, TX
Morar LLC
Houston, TX
Director Internal Communications
- Bring a company-wide view in developing consulting strategies and recommendations and ensure messaging is integrated and aligned across communications channels
- Working knowledge of print production and other communication development processes
- Working Knowledge of the entertainment, hospitality industry
- Working knowledge of the Communications profession and specifically employee engagement and internal communications strategies and tactics
- Coordinate and develop creative and clearly written material in support of the organization’s strategies
- Set and manage all priorities pertaining to the creation, production, and dissemination of internal employee communications for the firm’s functions
- Understand HR strategy and direction and developing communication strategies and plans to support achievement of HR’s objectives
Houston, TX
Director, Internal Communications
Houston, TX
Schoen, Lynch and Heathcote
Houston, TX
Director, Internal Communications
- Managing issues and crisis communications with internal audiences, including providing counsel to senior executives and impacted internal clients
- Develop messaging for topics including policy, culture, initiatives and other areas of strategic importance as directed by product marketing leadership
- Lead companywide communications meetings from goals, strategy to execution; coordinating with planning team, gaining input from internal stakeholders
- Collaborate with Communications team leaders in the ongoing development of messaging that will resonate with employees while supporting Human Capital goals
- Support development and enforcement of best practices for sourcing, interfacing with and communicating with external communication partners and vendors
- Drive new approaches to deliver communications in more efficient and effective ways by challenging processes and recommending new approaches
- Creates strategic employee messages that advance our leadership and talent brand using a range of media including online, print, social and video
present
San Francisco, CA
Senior Director, Internal Communications
San Francisco, CA
Ward-Morissette
present
San Francisco, CA
Senior Director, Internal Communications
present
- Liaising with global Communications team to define and implement improvements to Communication processes, systems and procedures
- Develops effective relationships across Comcast, Spotlight, partners and functional teams
- Counseling employee communications staff and management in other divisions
- Directly leads a team of approximately 6 professionals and provides matrix leadership for additional global resourced engaged in internal communications
- Owning the overall communication process, ensuring coordination and quality, and providing policy and process knowledge, as necessary
- Fostering teamwork to maximize communication efficiencies, quality initiatives and customer satisfaction
- Be a sounding board for employee communications staff who are engaged in counseling other managers through the company
Education
Education
Bachelor’s Degree in Communications
Bachelor’s Degree in Communications
University of California, Los Angeles
Bachelor’s Degree in Communications
Skills
Skills
- Strong attention to detail. Solid organizational and project management skills. Ability to prioritize deliverables in a fast-paced environment
- Ability to quickly grasp information across a variety of disciplines and create clear communications
- Strong business acumen with demonstrated ability to connect business objectives and communications strategies
- Strong work ethic, and relentless commitment to quality and efficiency
- Ability to develop and implement highly effective strategic communications plans
- Excellent project management skills with the ability to manage multiple projects and re-prioritize on the fly
- A brilliant communicator and highly creative writer experienced in crafting compelling messaging and narratives; can generate and execute "breakout" ideas
- Excellent communication, written and verbal
- Ability to work effectively on multiple projects in a fast-paced team environment
- Strong interpersonal skills; positive, energetic and open minded
15 Director, Internal Communications resume templates
Read our complete resume writing guides
1
Director, Internal Communications Resume Examples & Samples
- Working with the banner President and the Saks senior executive team, will provide communication counsel and support, including speaking notes, videos, town hall meetings, PowerPoint presentations and executive messages
- Working with HR to support the cultural integration of HBC and Saks Fifth Avenue, will provide engagement and recognition communications and support the cascade of information via the leadership teams
- Oversee development of communication plans for individual initiatives ensuring that overall calendar is reflective of the major Company initiatives and shapes perception about company culture. Ensure messaging is consistent and aligned with HBC wide communications
- Writing and editing content and materials for all internal communications needs for a variety of audiences and formats (presentations, key messages, web site content, articles, and Q+A)
- Managing corporate internal videos – scripts, scheduling, shooting, editing and communication. Identify future opportunities and resources to leverage this medium and supporting the production of video messages from banner Presidents and other senior leaders
- Manage team of two to three people
2
Director Internal Communications Resume Examples & Samples
- Develop strategic communication plans in support of company objectives
- Coordinate and develop creative and clearly written material in support of the organization’s strategies
- Build knowledge of the organization, processes and customers
- Maintain a strong, partnership with other divisions and departments
- Support for leadership communications, including writing, editing communications for online channels, as well as for video distribution
- Review analytics of internal communications initiatives and makes recommendations for improvement
- Consult with divisional departments and recommends plan and execution of communication strategies
- Stay current with industry practices on marketing communications using knowledge to impact communication tactics
- May assist in company event logistics and deployment
- Pro-active, professional, strategic, collaborative disposition and track record of effective
3
Director, Internal Communications Resume Examples & Samples
- 8-10 years communication experience with an emphasis on internal or corporate communications
- Possesses a Bachelor's degree in a related discipline; graduate degree a plus (e.g., Communication, Journalism, English, Business)
- Outstanding interpersonal skills and ability to influence others
- Proven track record of advising and partnering with senior executives on strategic issues
- Experience in developing multi-channel internal and external communications programs
- Ability and willingness to perform both strategic and tactical elements of the role
- Creative thinker, with a desire and ability to seek opportunities for continuous improvement
- An uncompromising commitment to quality and detail
- Self-motivated, self-starter with a strong desire to work entrepreneurially
- Experience supervising other communication professionals
- Flexibility to travel occasionally and work outside of standard office hours as needed
4
Senior Director Internal Communications Resume Examples & Samples
- Bachelor’s degree in English, journalism, communications, or related field
- Prior team leadership experience
- Communications consulting, strategic planning and project leadership experience
- Proven ability to influence business leaders and to think, plan and execute strategically
- Prior financial services experience strongly preferred
- Experience working with a distributed field or advisor force
5
Director, Internal Communications Resume Examples & Samples
- Creates strategic employee messages that advance our leadership and talent brand using a range of media including online, print, social and video
- Develops communication strategies, participates in governance and creates strategic content for Prudentials employee intranet. This includes working in an editorial oversight role with others as well as personally researching and writing stories. It also involves working closely with the portal operational team to coordinate projects and publishing schedules
- Consults with others to ensure message alignment and consistency with Prudential talent brand, and to look for opportunities to cascade information to a broader audience
- Provides end-to-end oversight of the production of small and large-scale events such as Town Halls
- Creates presentations, talking points, and other materials to support senior leaders and others in telling the company talent story
- Collaborates with the companys in house advertising agency and external design partners to develop videos and graphics for various projects
- Bachelor's degree or equivalent work experience required
- 5+ years of experience in a communications, change management or talent-focused project management role
- Intellectual curiosity and an eagerness to explore and implement innovative solutions
- Familiarity with using multi-channel and online solutions for communications addressing various audiences
- Clear and concise written, verbal and visual communication skills
- Ability to work independently and initiate projects and solutions
- Ability to influence and build strong collaborative relationships with a range of subject matter experts and specialists
- Demonstrated ability to adapt quickly to changes in priorities and remain productive under pressure
6
Director, Internal Communications Resume Examples & Samples
- Proactively develop and execute effective communications strategies that support both revenue-generation and employee engagement objectives
- Build collaborative working relationships with senior business leaders across GI
- Produce a variety of materials including press materials, e-newsletters, intranet articles, business unit announcements, executive presentations, employee meetings and speaking points
- Be an integral and active participant on the Internal Communications team
- Serve as a trusted communications partner for senior leaders of the customer-focus areas of GI
- Bachelors degree in communications, public relations or similar discipline
- At least ten years demonstrated professional experience in corporate communications, setting internal communications strategy, creating and launching communication plans
- Insurance industry or Financial Services experience required. Carrier or broker experience a plus
- Successful experience in managing and driving several projects simultaneously through completion in a fast-paced environment
7
Director Internal Communications Resume Examples & Samples
- Directs employee communications strategies, programs and policies across Sabre globally, including individual business unit employee communications
- Oversee high-impact employee engagement programs that build our reputation internally and externally as a socially responsible organization
- Directly leads a team of approximately 6 professionals and provides matrix leadership for additional global resourced engaged in internal communications
- Direct accountability for staff hiring and development, departmental budget and vendor management
- Experience managing internal staff and external contractors/agencies
- Excellent team leadership, budget management and organization skills essential
8
Director, Internal Communications Resume Examples & Samples
- Work with the VP of Corporate Communications to develop and manage the companywide strategic plan for internal communications and employee engagement initiatives
- Create and deliver content for all employee communication efforts, including: writing and editing executive messages, employee town hall meetings, organizational announcements, presentations, speaking points, articles, scripts and project-specific communications as needed
- Serve as the lead for the newly redesigned corporate intranet, TEGNA Connect. Develop content strategies, encourage staff usage/engagement and oversee ongoing maintenance and enhancement of the site
- Identify ways to increase company brand ambassadorship across employee base, including efforts focused on TEGNA’s purpose to empower the people we serve to act with conviction and navigate their world successfully (e.g., Make A Difference Day and other corporate volunteer initiatives)
- Provide internal communications support for TEGNA leadership team; create consistency in messaging across divisions/business units
- Manage cross-departmental projects with teams of internal stakeholders, including Human Resources, Information Technology and the TEGNA Foundation
- Build collaborative working relationships and serve as a trusted communications partner for senior business leaders
9
Director Internal Communications Resume Examples & Samples
- Works directly with senior management and various departments in concert with the VP of Communications to draft key internal communications plans
- Creates and oversees content and provide leadership to develop innovative strategies for delivering effective employee communications globally
- Works closely with business units (affiliate sales and marketing, HR, finance, etc.), leaders to provide counsel, seek feedback on approach, develop messaging about company changes and ensure consistency of tone
- Manages the day-to-day scheduling and operations of ITK, the company’s internal website. This includes overseeing the editorial calendar and technical capabilities of the site as well as authoring content
- Serves as key liaison across departments, ensuring consistency and standards for communications reaching internal audiences, leveraging the full array of communications options (face-to-face, electronic, print and broadcast)
- Key point person for communications efforts for corporate-wide projects/initiatives
- Manages and participates in the planning of certain high-profile company meetings, and special events, including the preparation of agendas, scripts and related collateral materials
- Establishes events or tools for effective executive communications that can be applied across the company (e.g.: Town Hall meetings, Executive Forums)
- Develops programs and facilitates cross-departmental learning, understanding, or knowledge sharing
- Participates as active member of Corporate Communications team as necessary on ad-hoc projects
- Main liaison and interface with Disney Internal Communications and serves on the Disney Internal Council
- Responsible for communication ESPN content to Disney internal platforms
- Bachelor’s Degree in communications or related field
- Minimum 10 years experience; Corporate internal communications experience strongly preferred
- Strong background and experience in internal communications best practices for a global company
- Exceptional writing, editing and verbal communication skills; proficiency to write clearly and concisely on complex topics for a diverse set of internal and external audiences
- Strong, direct, positive interpersonal skills to accomplish goals
- Proven track record of teamwork, innovation and results in the employee communication function
- Ability to interact and influence at all levels of an organization
- Understanding of new technologies and applications in the electronic messaging and communications field
- Demonstrated track record managing effective communication of complex organization challenges (diverse businesses, locations, time zones)
- Dynamic, motivated and self-starter
10
Director Internal Communications Resume Examples & Samples
- Minimum of seven years experience in communications or related field
- Communications consulting, planning and project leadership experience
- Speechwriting/presentation development experience
- High proficiency in Word, PowerPoint and Excel
- Ability to travel on occasion
- Some financial services experience
- Experience leading people/teams
11
Senior Director, Internal Communications Resume Examples & Samples
- Develop innovative and targeted communications strategies, messages and tactics that drive employee awareness and engagement in support of Aramark’s business priorities
- With minimal supervision, identify, write and edit a diverse range of sophisticated executive-level and enterprise-wide communication, including speeches, talking points, correspondence and news
- Work collaboratively with senior executives to coach, influence and translate their ideas into effective communications. This includes counsel on a wide range of communications topics
- Direct knowledge and experience managing digital and online channels, including corporate intranets, video and social media. Knowledge of new technologies for use to communicate and engage
- Provide guidance and coordination among key internal and external stakeholders to plan and execute strategic events for target audiences at all levels of the organization
- Drive employee engagement in cooperation with line-of-business leaders and managers through strategies and tactics that reinforce desired behaviors and productivity
- Bring creativity, imagination and fresh ideas to tackle communications challenges in ways that will break through the clutter and translate into greater awareness, understanding and commitment
- Research industry and market trends, identify compelling ideas and themes and bring them to life through practical application
- This individual reports to the Associate Vice President of Internal Communications
- Key relationships include
12
Director Internal Communications Resume Examples & Samples
- Create communications strategies, and serves as the key spokesperson and media contact in the absence of the Chief Communications Officer
- Assist the Chief Communications Officer in media/public relations efforts, and various external communications (corporate brand PR and acquisition and integration PR)
- Responsible for international public relations (Latin America, Asia, and Europe). Foreign language fluency a plus
- Manage internal communications for 59,500 employees; write executive memos, announcements, and various corporate communications materials. Expert in AP style
- Write and manage content, including video and photography, for the employee news section (homepage) of HanesBrands Zone intranet
- Interact with all levels of the organization, provide guidance, strategic direction and service all functional needs
- Oversee and manage the company’s historical archives program
- Prepare content for the semi-yearly Common Thread print newsletter (printed in six languages); manage global distribution of the publication
- Develop, write and maintain executive bios
- Manage the company’s corporate social responsibility website (write and upload content)
- Implement and summarize quarterly employee/executive roundtables; help arrange and prepare content for the CEO’s quarterly and annual management meetings; manage the company’s internal quarterly performance activities (live investor call setup for employees, preparing CEO messages, etc.); and participate in special projects as required
- B.A./B.S. degree in Journalism, Communications or English required
- Minimum of 10 years of related work experience in corporate communications and/or public relations required. 15 plus years preferred
- Must be able to succeed and be comfortable in a communications department with lean staffing
- Candidate must be a self-starter with strong prioritization skills and a commitment to daily writing and hands-on work
- Strong written and verbal communications skills; ability to articulate complex topics clearly and accurately. Expert in AP style
- Strong organizational skills, including the ability to handle multiple assignments while meeting deadlines and work effectively in a team setting
- Strong interpersonal skills; the ability to quickly build effective working relationships with individuals in a variety of business functions and in a variety of levels within HanesBrands
- MS Office – Word, Excel, PowerPoint and Outlook
- Experience with photography and video projects
- Experience with intranet content management
- Knowledge of website management and social media
- Must be able to prioritize and work under pressure. Incumbent must be able to keep projects moving while working on multiple projects for multiple people
- Strong organization skills, detail orientation and efficient follow-up processes
- Sense of urgency in completing tasks in a timely manner
13
Senior Director Internal Communications Resume Examples & Samples
- Lead strategic communications consulting to meet business objectives
- Proactively identify communications needs
- Consult with executive, senior business and communications leaders on strategies to meet their needs, along with those of the company and our audiences
- Understand key business drivers and audience needs to provide company-wide and industry perspectives
- Play a governing role with business partners to prioritize initiatives and ensure messaging is integrated and consistent. Influence decision-making for the benefit of the audience experience
- Work with the communications delivery and editorial teams to influence communications prioritization, sequencing and message alignment
- Proactively evaluate the effectiveness of communications in meeting audience and business partner needs. Effectively connect communications efforts back to business objectives and results and partner with senior leaders to adjust where necessary
- Provide strategic communications counsel for executive leaders
- Analyze effectiveness of executive communications and develop strategies/recommendations, as appropriate
- Develop and implement communications plans for company / business segment-wide priorities
- Use a conversational, concise approach to message development
- Develop creative delivery solutions, leveraging different formats and guide team to use conversational, concise message approaches
- Help write, edit and implement communications for audiences
14
Director, Internal Communications Resume Examples & Samples
- 5+ years in internal communications, corporate communications or related field preferred
- Experience developing and executing strategic communication plans
- Strong writing skills a must
- Knowledge of web technology, video production, editing and marketing
- Bachelor’s degree in communications, journalism, video production, English or related field
- Unflappable, able to juggle multiple projects in a tight time-frame
- Able to make a collaborative and creative contribution to the Internal Communications team and to various business partners
- Readily available when issues hit at unexpected times
15
Director, Internal Communications & Culture Resume Examples & Samples
- Are a creative self-starter with expert communication skills who can work both collaboratively and independently with partners at all levels
- Have a creative eye, strong digital/social media knowledge and tech savvy, including comfort with content management systems
- Able to balance a focus on details with a big-picture view while juggling multiple priorities
- Love taking on big challenges, and can use your interpersonal savvy to influence others while navigating a complex matrix structure
- Have 5+ years communications experience, preferably in a media company and a proven track record executing successful internal communications plans, as well as a strong background in developing relevant materials
- Demonstrate pride in what you do as well as great leadership, strategic planning and decision-making skills while taking an entrepreneurial approach
16
Director Internal Communications Resume Examples & Samples
- Minimum of seven years of experience in communications or related field, including direct communications support for executives
- Experience leading a team
- Proven ability to nimbly navigate complex and sensitive work and influence business leaders
- Proven ability to think, plan and execute large, strategic work while also managing short-term assignments
- Some financial services experience, especially brokerage products
- Communications experience supporting human resources, marketing, legal, technology, crisis management and change management
17
Director, Internal Communications Resume Examples & Samples
- 6+ years’ experience in a communications or public relations agency setting, with experience developing and implementing employee communications programs
- Excellent organizational skills with ability to coordinate numerous projects simultaneously
- Creative, adept storyteller
- Demonstrated success collaborating and influencing diverse business partners in a highly matrixed organization
18
Director, Internal Communications Resume Examples & Samples
- Develop and implement Media Group internal communication strategies and plans that engage, align and inspire employees with the Media Group’s vision and business strategy, and drive employees' understanding of the business priorities and key initiatives
- Lead, coach and motivate an internal communications team
- Work with business partners to implement employee engagement initiatives, including identifying and implementing communications opportunities to connect leadership with employees, and developing key messages and communications materials for all employees
- In partnership with project teams and external communications, lead internal communications for key corporate initiatives such as acquisitions, change management, crisis communications, product rollouts, etc., providing a comprehensive communications vision around any initiatives within the Media Group
- Create effective internal communication processes and share best practices across the communications team. Liaise with internal communications leads across Cox Automotive groups
- Manage third-party vendors, including agencies, designers, printers and freelancers, and associated budgets to ensure strategic and cost-effective use of services
19
Director, Internal Communications Resume Examples & Samples
- Develop and implement programs, promotions, and communications plans to drive employee engagement
- Play leading role in internal brand activation
- Proactively review and understand all aspects of Guardian’s talent strategy to effectively drive communications that align to people, programs, and processes
- Create and maintain effective recruiting and new hire onboarding communications that align effectively with the overall recruiting strategy and support the company’s brand
- Develop and execute communications plans and promotional plans in support of key HR initiatives such as annual benefits enrollment, performance management, compensation plans, leadership behavioral model, and programs to foster employee engagement. Develop messaging that strongly support Guardian’s employee value proposition and are delivered through multiple appropriate channels
- Write for internal publications such as, but not limited to: articles on behalf of senior leaders for the Intranet and social media platform (Yammer), training materials, presentations, videos, events, signage, discussion guides, and recruiting materials
- Develop and maintain working relationships with HR Centers of Excellence and other functional groups with communication responsibilities
- Develop and maintain highly collaborative relationship with Internal and External Communications team
- Ensure Guardian’s employee value proposition is consistently integrated in all communications
- 10 plus years of communications experience with at least 5 years of related HR communications experience and progressive responsibilities aligning talent strategies
- Demonstrated experience leveraging intranet and social media
- Organizational and business savvy, with proven ability to interact with and influence all levels of employees in a business organization
- Collaborative and comfortable as a team player
- Demonstrated experience developing and implementing internal communications programs that support enterprise strategy and company’s value proposition
- Experience in developing program and promotional plans that drive change through understanding, engagement, adoption, and commitment
- Ability to manage multiple tasks simultaneously, meet tight deadlines and work under pressure
- A creative and compelling writer with excellent presentation and communication skills, in addition to print, video and web experience
- Strong understanding and knowledge of employee data gathering and the use of metrics in communications planning and program management
20
Director Internal Communications Resume Examples & Samples
- Set and manage all priorities pertaining to the creation, production, and dissemination of internal employee communications for the firm’s functions
- Inspire employees through innovative and creative messaging on key employee programs and issues
- Manage firm-wide coordination and alignment of internal messaging; collaborating with the firm’s leaders / functions / businesses to ensure alignment, integration, and coordinated messaging and timing of functional communications
- Design and develop communications channels that engage and inform employees; adjusting existing channels to be as effective as possible
- Understand HR strategy and direction and developing communication strategies and plans to support achievement of HR’s objectives
- Partner with HR and Global Marketing to develop a strong employer brand proposition and strategically plan earned media opportunities and profiling of the organization and its people through social media, in addition to developing external employer award submission strategies in major outlets
- Work with the broader Corporate Communications team to ensure tight coordination of messaging and delivery
- Build effective relationships with key stakeholders across the firm
- Lead and manage a small team of employee communications professionals and encourage a sense of ownership and authenticity in the work they do
- Demonstrate organizational and business savvy, with proven ability to interact and influence at all levels
- Partner successfully with a wide-range of stakeholders and on a wide-range of subject matter
- Be extremely collaborative and comfortable as a team player and coach
- Minimum 10 years of corporate communications experience including experience with organizational communication planning and execution, and communication measurement
- Solid track record of developing high-impact strategic communications
- Skilled writer, grammarian and excellent editor
- Confident presenter
- Global mindset, ideally with international experience
21
Director, Internal Communications Resume Examples & Samples
- Establish an internal communications strategy which is consistent with BuzzFeed’s culture and supports the company’s business objectives. This strategy will use multiple communications channels and methods to create impactful communications for a global employee population
- Develop proactive communications plans and campaigns to amplify key strategic, business, and cultural initiatives
- Build partnerships with executives and other key internal stakeholders and facilitate proactive communications internally among teams
- Explore current channels of communications and provide guidance on best channels for various communications
- Develop content for a variety of communications channels, including print, video web sites, intranets, email campaigns, and social media
- Ensure company initiatives and projects are successfully communicated to employees and stakeholders
- Identify and prioritize what needs to be communicated to employees. Collaborate on reactive communications when needed
- Manage other internal communications team members
22
Director, Internal Communications Resume Examples & Samples
- Oversee internal communications in partnership with line of business and shared services communications teams
- Develop and manage relationships and effectively interact with a range of stakeholders, including senior executives, to understand how internal communications can support business priorities
- Support the E&I business CEO and senior team by creating opportunities for members of the executive team to engage with employees through a variety of communication channels (e.g., blogs, meetings, videos, and written communications)
- Develop communication plans aligned with established business needs
- Coordinate and integrate messaging and engagement activities across internal audiences, ensuring consistency of messaging and achieving strategic goals aligned to business priorities
- Streamline E&I internal communications to reduce redundancies and create consistent approach to design and distribution
- Oversee teams that provide the best strategy and tactical expertise in the areas of content publishing, meetings and events, digital communications and creative design
- Partner closely with UnitedHealthcare Human Capital on projects related to organizational structure, change management and employee engagement in the ongoing development and articulation of key company story lines that will resonate and strengthen UnitedHealthcare’s connection with employees
- Lead and mentor team, ensuring that team members are consistently equipped with the direction, information, resources and experienced partnership they need to succeed
- Foster strong relationships with peers across UnitedHealthcare, Optum and UnitedHealth Group to ensure a coordinated approach to enterprise - wide initiatives, programs and issues
- Managing issues and crisis communications with internal audiences, including providing counsel to senior executives and impacted internal clients
- Develop and enforce systems and processes that ensure consistent tracking and reporting of communications initiative results, including maintenance and distribution of key executive visibility / reporting tools. Ensure the quality and effectiveness of internal communications across UnitedHealthcare, creating effective feedback and measurement systems
- 8+ years of corporate internal communications experience within a matrix organization
- Experience with developing strategic communications plans
- Experience counseling senior leadership and executive teams
- 8+ years of project management experience
- 8+years of professional writing and editing experience
- 5 years social media experience (i.e., blogs, pod casting, etc.)
- 8+ years experience with the full suite of Microsoft Office applications including Outlook, Word, Excel and PowerPoint
- 8+ years experience translating technical language into layman's terms
- Healthcare communications experience
- Experience with internal social communication platforms (i.e Jive, etc)
23
Director, Internal Communications Resume Examples & Samples
- Oversees Internal Communications Manager and Internal Communications Specialist
- Oversees contractors and external resources as appropriate
- Oversees process/gatekeeping/message alignment of all corporate function communication
- Ensures results measurement and continuous improvement
- Adheres to all company policies and procedures including, but not limited to those identified within the Standards of Business Conduct and the Employee Handbook, as may be amended from time to time. Adheres to all applicable laws and regulations and the company's governance/compliance program
- Responsible for reporting violations of the company's policies and procedures, Standards of Business Conduct, governance program, laws and regulations through the company's Help Line or other mechanism that may be available at the time of the violation. Assists with internal control failure remediation efforts
- Sophisticated relationship- and team-building skills to ensure positive interface with all levels of colleagues
- High level of personal and professional integrity and trustworthiness with strong work ethic and the ability to work independently with minimal direction
- Ability to garner respect and credibility
- Willingness to take direction and feedback; flexible and open to new ideas and ways of doing things
- Collaborates effectively, can work with a team to deliver results
- Keeps informed of latest trends, developments, and best and current practices in particular field
24
Director, Internal Communications Resume Examples & Samples
- Develop organizational communication strategies and implement plans that support business goals; to include writing and editing executive messages, employee engagement communications, organizational announcements, executive presentations, speaking points, intranet articles, scripts, and project-specific communications
- Build collaborative working relationships with senior business leaders within the organization
- Deliver appropriate messaging, employee engagement and change management communications which align with the ILI strategy and strategic priorities
- Detailed knowledge of life insurance strongly preferred
- Bachelor's degree in Communications, English, or similar discipline required
- At least ten years demonstrated professional experience in communications, setting internal communications strategy, creating and launching communication plans required
- Experience in providing strategic communications counsel to senior executives and demonstrated courage to challenge positions and influence outcomes
- Experience leading through organizational change preferred
- Strong professional copywriting and editing skills for a variety of audiences/media preferred
- High level of proficiency with Microsoft Office, especially Word and PowerPoint, is required
25
Director, Internal Communications Resume Examples & Samples
- Partner with key corporate functions (Human Resources, Information Technology, Facilities, etc.) to develop and manage internal communication programs; plan and execute longer-term projects
- Ability to develop tools and processes to support effective communications planning and management
- Provide vision and secure management buy-in for future programs as the company continues to grow. Partner with business leaders to develop and support their internal communications efforts
- Provide guidance and coordination in conjunction with other departments to plan major internal events such as all-company meetings
- Contribute to the ongoing development and improvement of the company intranet to be the company's core internal communication platform, including the adoption and implementation of newer communication technologies, such as social media
- Establish success metrics by which to measure and demonstrate success in overall communication programs
- Work with freelance consultants and agencies
- Minimum of eight years relevant experience in internal communications and employee engagement
- A results-oriented, collaborative style. Ability to influence leaders and colleagues to gain buy-in for key communications and engagement initiatives. Proven track record of developing and maintaining relationships with individuals at all levels of the organization
- Ability to manage and prioritize multiple tasks and projects with a sense of urgency and to navigate within a matrix organization
- Experienced in communications planning and execution; thinks strategically and executes tactically in order to deliver positive results for the business
- Demonstrated resiliency; able and willing to explore different paths to achieve an outcome. Consistently demonstrates good judgment. Takes initiative to bring forward new ideas to improve processes and programs
- Outstanding verbal and written communication and presentation skills; ability to communicate accurately and concisely
- Exceptional writing and editing skills. Demonstrated ability to produce clear, compelling, motivating copy for global employee base
- Direct knowledge and experience managing digital and online channels including corporate intranets, video and social media. Knowledge of new technologies that can be used to communicate and engage employees
- Comfortable managing external freelancers, writers, etc
- Strong attention to detail. Solid organizational and project management skills. Ability to prioritize deliverables in a fast-paced environment
- Experience working with senior leadership
- Prefer candidates who have internal communications experience with companies that are based on science or technology, and are in a regulated industry
- Previous employment in the pharma/biotech industry preferred but not required
- Knowledge and understanding of change management principles to help engage employees in growing, maturing company and reinforce strong corporate culture and values
26
Director, Internal Communications Resume Examples & Samples
- Develop highly innovative and targeted, change management-driven communications strategies, messages and tactics that deliver against Ellucian corporate agenda of engaging, inspiring and empowering employees
- Work directly with Marketing, senior executives, members of the Human Resources team and departmental managers to develop an understanding of the company’s goals and values, achieve significant increase in brand awareness, and build commitment to success
- Partner on shaping an employee engagement strategy to drive high performance among employees to execute the company’s mission, vision, strategic priorities and culture
- Recommend and develop creative and imaginative internal communications that drive employee engagement
- Be able to acquire business knowledge quickly and utilize it in a coherent and productive way
- Work directly with executive speechwriter to provide communications advice and support to President and CEO
- Provide expert communications counsel to diverse groups and senior executives within Ellucian and support key internal stakeholders at regular intervals to ensure the strategy is fit for purpose
- Execute a portfolio of responsibilities (initiative communications, large scale meetings, digital communications, editorial planning, content creation, and social media)
- Strategically manage content development and programming across communication delivery channels including intranet, town hall meetings, events, webcast and email distribution
- Lead the development of knowledge, skills, and abilities resulting in successful adoption of change management-driven communications processes within the People team
- Manage intranet communication sites where employees can work collaboratively and where information can be posted and distributed to align the understanding and to support the commitment of employees
- Plan and manage budget for all activities related to internal communications
- Consult on communications needs for various departments
- Accountable for continuous quality and process improvement for internal communications and influencing overall communications across the company through ongoing assessment and measurement
- Work with highly confidential materials across a wide spectrum of constituencies and coordinate multiple projects simultaneously
- Support global corporate communications events where appropriate
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Director, Internal Communications Resume Examples & Samples
- Serve as trusted adviser by providing ongoing internal and external communications counsel and support to senior business leadership, including strategic planning, messaging, speechwriting, and presentation material
- Support communications plans for mergers and acquisitions and other change management initiatives
- Collaborate with other Honeywell global communicators
- Bachelor's degree in Journalism, Communications, Public Relations, or similar
- Minimum of 10 years of Communications or Public Relations experience developing, implementing and measuring communications plans and programs
- Master’s degree in Journalism, Communications, Business Administration, and/or Marketing a plus
- Prior experience in a major multinational corporation or exposure to this type of corporation through agency work is a significant plus for the position
- Strong business acumen and the ability to strategically interface with and influence key stakeholders, particularly at the executive level
- Excellent project management skills, and the ability to prioritize and manage multiple projects and deadlines simultaneously
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Associate Director Internal Communications Resume Examples & Samples
- Interface with executives and leaders across within an assigned business line to support their individual business needs and advance the organization’s growth and quality agenda
- Duties will include Optum - wide communications programs, ad hoc communications projects and just - in - time support for emerging issues
- 7 years of experience in Internal Communications
- 7 years of professional writing and editing experience
- 7 years of experience with intranets and social media (i.e., blogs, pod casting, video, etc.)
- 5 years expertise working with Share Point Platform
- 7 years of experience developing and implementing strategic and tactical plans for internal communications initiatives
- Health Care Experience
- Experience creating Internal Communication strategies for a global audience
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Director, Internal Communications Resume Examples & Samples
- 10 or more years in an internal role with increasing responsibility for planning, supervision and management of a communications team. Experience in producing strategic plans for internal communications in a university health system environment. Physician and health-plan experience a plus
- Proven responsibility for delivering nearly flawless results in high-demand situations, i.e., exceptional attention to detail
- Proficiency in Word Office Suite and database management
- Understanding of internal communications processes and relationships in an academic medical center environment
- Strong interpersonal and communications skills with all levels of the organization
- Ability to organize, prioritize and innovate to develop and sustain effective processes and improvement
- A “can-do” attitude with ability to work under pressure and flexibility to overcome obstacles
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Director Internal Communications Resume Examples & Samples
- Executive Editor (1)
- Senior Communications Partner (1)
- Communication Partner (7)
- Graphic Designers (4)
- At least seven - ten years of communications experience in fields of Corporate Communications, Public Relations, Journalism or related field
- At least Eight years of leadership experience
- Ability to create a positive work environment required
- Ability to view from employee perspective
- Ability to communicate effectively in English, through various communication tools including newsletters, pre-shifts, email, video, PowerPoint, Keynote, Web, Social Media and more
- Working knowledge of the Communications profession and specifically employee engagement and internal communications strategies and tactics
- Working Knowledge of the entertainment, hospitality industry
- Working knowledge of print production and other communication development processes
- Strong decision-making, problem-solving and strategic-thinking skills
- Strong proof reading skills
- Ability to effectively communicate in English, in both written and oral forms
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Associate Director, Internal Communications Resume Examples & Samples
- Responsible for maintaining policies and procedures and monitoring company media, which may include company websites
- Deliver on consistent messaging, using standard communications procedures and programs that effectively support and advance our reputation and business goals
- Duties will include Optum Technology - wide communications programs, ad hoc communications projects and just - in - time support for emerging issues
- 5 years of experience in an Internal Communications role within a Technology company
- 3 years of experience with people management
- 7 years of experience with the full suite of Microsoft Office applications including Outlook, Word, Excel and PowerPoint
- 7 years of experience coordinating several key stakeholders for communications materials
- Proven flexibility and resiliency in a fast paced and ever changing industry
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Senior Director, Internal Communications Resume Examples & Samples
- Develops and implements communications strategies to expand employee engagement and drive business results related to Comcast Spotlight's mission, goals and strategy
- Proposes new, interactive ways to drive engagement, promote career development initiatives, celebrate accomplishments, encourage innovation, and raise awareness, understanding and commitment to change initiatives
- Writes, edits and directs company-wide communications, such as personnel announcements, organization announcements, executive summaries and recaps, talking points and messaging, often at high volume and on tight deadlines
- Develops and executes metrics-driven communications plans for key campaigns in partnership with Channel Strategy. Recommends actions based on metric results
- Develops and oversees Internal Communications initiatives designed to primarily support Research and Marketing business objectives, long-term goals, and projects
- Manages broad-based Internal Communications tools, providing employees with messaging and industry/competitive context for business initiatives
- Establishes company best practices for communications and persistently researches creative ways to impact audiences
- Delivers rich, digital media productions, such as infographics, radio interviews and videos, that educate, motivate and inspire employees to deliver on critical initiatives
- Delivers exceptional, innovative work on tight deadlines; succeeds amid ambiguity; digs for content from multiple sources; intuitively understands how much detail to include in messaging; is proactive and detail-oriented
- Contributes to major events, such as leadership summits, broadcasts and milestone celebrations
- Handles tactical assignments with a sense of urgency and purpose
- Works directly with key stakeholders to build awareness and use of corporate communications vehicles
- Develops and manages content for the company intranet, ensuring that the articles and evergreen content being posted are timely and accurate and represent the company's key business priorities
- Proposes new approaches to drive measurable employee engagement in social communities, blogs, and other user-generated communications
- Develops effective relationships across Comcast, Spotlight, partners and functional teams
- Maintain the confidentiality and integrity of all communications materials
- Consistent exercise of independent judgment and discretion in matters of significance, and willingness to flex and adapt schedule when business urgency dictates
- .Other duties and responsibilities as assigned
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Director, Internal Communications Resume Examples & Samples
- Minimum of twelve (12) years of communications experience, with at least five (5) years managing a team
- Superior communications skills, both verbal and written (emphasis on writing and editorial)
- Excellent analytical and project management skills
- Ability to manage and prioritize multiple tasks and projects with a sense of urgency and to navigate within a complex organization
- Excellent presentation skills to communicate the Marriott story and other key initiatives
- Effective supervisory skills and ability to work cooperatively in a team environment to accomplish tasks
- High degree of initiative and excellent judgment to effectively resolve issues
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Director Internal Communications Resume Examples & Samples
- Provide strategic planning and support for Verizon's employee programs to influence culture change and promote teamwork
- Own process from inception through execution and analysis without external resources
- Must be a great listener
- Experience in successfully writing communications
- Experience in developing communications plans and tactics to solve business problems
- Proficiency in Microsoft Office Suite and Outlook
- Experience in change communications
- Proficiency in Photoshop and/or Dreamweaver
- Experience planning events for corporations, business units and/or senior executives
- A big picture thinker with daily execution focus
- Constant relationship development
- A creative and polished progressive thinker with a strong strategic mind and a willingness to take risks
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Director, Internal Communications Resume Examples & Samples
- Creative thinker with the ability to communicate effectively verbally, visually and in writing. 10-15 years of experience in communications or equivalent
- Proven ability to successfully handle multiple projects and meet critical deadlines in fast-paced, high-pressure environment
- Strong writing and messaging skills that can be applied to a variety of audiences; ability to translate complex ideas and concepts
- Strong interpersonal skills to facilitate work with a wide range of individuals and groups
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Exe Director, Internal Communications Resume Examples & Samples
- Develop and execute internal communications for Comcast Corporate and Comcast Cable that reflect and position Comcast as a world-class workplace
- Explore and utilize best-in-class communications tools, technology, and services, including face-to-face, broadcast, town halls, online, video, digital, social and print
- Manage a company-wide editorial calendar to promote consistent, aligned and on-brand messaging; Lead strategic communications planning for large, company-wide projects and key workplace and marketplace initiatives
- Act as Editor-in-Chief, content strategist and owner of company Intranet, including content, technology, metrics and governance
- Manage the web, intranet, and other digital and print resources and ensure they enhance decision-making through accessible, reliable, and actionable information. Monitor, measure and gauge the most effective communication channels for messages, including the end-to-end communications cascade. Identify and monitor specific, relevant metrics to evaluate effectiveness of communication strategies and initiatives
- Drive social media adoption and internal social media strategies that foster employee engagement
- Lead communications strategy/planning/execution for localized communications inside our corporate headquarters
- Oversee the continuous improvement of the department's capabilities (i.e., processes, systems and environment) to deliver superior results and meet changing business needs
- Plan and manage an annual budget and allocates resources (i.e., people and expense dollars)
- Drive tight alignment with field and functional communicators in our decentralized environment, including adoption of common formats and templates to build a more consistent internal brand
- Coordinate and adjudicate the various competing demands to communicate to employees set priorities and act as a consolidator and rationalizer of the various demands
- Lead other special projects, as needed by senior leadership
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Director, Internal Communications Resume Examples & Samples
- Build and maintain strong, trust-based relationships with Human Capital leadership and peers, and Corporate Communications colleagues, and quickly become established as a 'go-to' partner for communications strategy and execution that delivers on the short and long-term goals of partners in Human Capital and the enterprise
- Develop and execute strong communications plans and programs that help meet Human Capital's goals and objectives
- Work closely with Human Capital, Corporate Communications and business leaders to ensure strong, consistent messaging that strengthens employee engagement and understanding of employee value proposition. Work closely with UnitedHealth Group?s VP internal communications, as well as internal communicators across enterprise, to plan, resource and execute on these needs most effectively
- Collaborate with Communications team leaders in the ongoing development of messaging that will resonate with employees while supporting Human Capital goals
- Support development and enforcement of best practices for sourcing, interfacing with and communicating with external communication partners and vendors
- Nurture, coach and help communication team members advance their career objectives at UnitedHealth Group
- 10+ years of experience in corporate communications with particular expertise in employee communication
- Demonstrated experience in managing large, complex, multimedia projects
- Experience managing staff
- Excellent writing and oral communication skills, ability to persuade and build consensus with internal and external stakeholders
- Proven experience in developing and managing execution of highly motivating, successful internal / employee engagement campaigns
- Proven track record of effectively directing and supervising internal teams, outside agencies and consultants
- A strategic thinker with broad perspective, and at the same time have acute attention to detail
- An outstanding writer and editor, with the ability to clearly communicate ideas and concepts in written materials, and an uncompromising eye for quality (Writing samples required)
- Highly motivated, an outstanding personal communicator, with exceptional campaign management and strategic planning skills
- The knowledge, intellect and temperament to work effectively in a fast-paced environment; bring a 'roll up your sleeves' perspective to this job, which requires both strong strategic capabilities and the ability to execute on the most fundamental responsibilities of the discipline
- Embrace and thrive on change, with an ability to continually adapt and take on new challenges in a fast-paced, evolving environment
- Be creative and flexible, with a high level of commitment and energy to take on a complex, challenging situation in a dynamic, rapidly growing organization
- Strong analytical skills, and ability to quickly convert insight to action
- Human Capital / HR communication experience
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Director, Internal Communications Resume Examples & Samples
- Lead content strategy and editorial plans for internal channels in conjunction with Product Marketing leadership
- Drive new approaches to deliver communications in more efficient and effective ways by challenging processes and recommending new approaches
- Develop messaging for topics including policy, culture, initiatives and other areas of strategic importance as directed by product marketing leadership
- Create an open forum for employees to ask questions and share content or thoughts. Respond to feedback from staff and adjust communications content accordingly
- Write speech, messages or presentations for PMM leaders to their organizations or the entire company
- Ensure internal communications messages are consistent across all mediums and for different departments of the organization with external communication messages
- Partner with key stakeholders in Product Marketing, Sales, Employee Success, M&A, and other departments as needed to understand upcoming initiatives and/or changes; develop integrated communications plans, then execute. Includes drafting key messaging, FAQs, talk tracks and other support materials
- 7+ years of experience in marketing, communications or a related discipline
- Experience in a high tech or other fast-paced, disruptive environment a plus
- Ability to quickly grasp information across a variety of disciplines and create clear communications
- Proactive, results-oriented, and fun!
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Associate Director, Internal Communications Resume Examples & Samples
- Counsel senior leadership and partner with business communicators and corporate functions in support of their priorities and employee engagement
- Create and execute broad-based and stakeholder-specific engagement programs, communications plans and messaging that help meet UnitedHealth Group's goals and objectives
- Collaborate with the broader UnitedHealth Group internal and corporate communications teams to ensure communications are closely and consistently aligned with communications across the enterprise
- Build and maintain strong, trust-based relationships with leadership and peers, and Corporate Communications colleagues, and quickly become established as a 'go-to' partner for communications strategy and execution that delivers on the short and long-term goals of the enterprise
- Seek out and promote new avenues for employee communication efforts
- Manage vendor relationships, ensuring alignment with key messages, determining resource needs and overseeing delivery of services
- Four - year degree
- 8+ years of experience in internal corporate communications
- HR and/or employee benefit communication experience
- A collaborative, consultative disposition, an unflagging ability to maintain a big-picture view, an uncompromising eye for quality, confidence advising senior leadership, comfort with change, resourcefulness, creative problem-solving, multi-tasking skills and flexibility
- Proven experience in developing and managing execution of highly motivating, successful internal/employee engagement campaigns
- A strategic thinker with broad perspective and acute attention to detail
- Ability to effectively process and understand complex situations and technical subjects, and translate them clearly in layperson's terms
- Experience communicating in multiple media, print, web, and multiple channels, including manager-to-employee, HR portals and service delivery networks, webinars, social networking venues, etc
- Experience managing contractor and vendor relationships
- A track record of successfully measuring the effectiveness of communications campaigns and programs, and applying those insights to make continuous improvements
- Working knowledge of the full suite of MS Office applications and internet/intranet
- Expertise in employee financial benefits communications
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Director, Internal Communications Resume Examples & Samples
- Develop the internal communication strategy for the U.S. & Canada Consumer group, embedding strategic direction and monitoring progress and dovetailing efforts with the U.S. & Canada Human Resources and Global Internal Communications. Implement the strategy, track progress and measure impact
- Improve average employee's understanding of the mission/vision of the U.S. & Canada Consumer business, including business performance against plan
- Write and edit a variety of communications for internal audiences, including sensitive organization announcements, competitive talking points, product announcements, etc. Supervise distribution of all internal communications to broad employee groups
- Provide strategic communications counsel on internal change management initiatives affecting associates
- Manage all U.S. & Canada Consumer internal vehicles, including email distribution lists, the U.S. & Canada Team Site, Google+ communities, the U.S. & Canada Weekly e-newsletter, executive videos, quarterly town hall meetings, etc
- Provide oversight for the dissemination of thought leadership internally to support client-facing thought leadership goals
- Oversee two direct reports, ensuring their success and professional growth
- Leverage all Nielsen channels for content delivery including intranet, email, video, Google+ communities, etc
- Promote and support philanthropic activities through our corporate social responsibility program, Nielsen Cares
- Enhance Nielsen’s Employee Value Proposition by developing communication strategy in cooperation with U.S. & Canada HR, including supporting materials, presentation slides and web-based knowledge sharing tools
- 7-10 years experience in a corporate environment with particular focus (3-5 yrs minimum) on internal communications
- Experience working with a global multi-national organization, preferably in the B2B space
- Knowledge of internal, external and human resources communication best practices
- (E) Ability to stay abreast of business performance and translate that into understandable communications for a diverse employee population
- (E/P) Ability to manage/supervise team to achieve goals and maintain employee engagement
- Strategic communication and planning skills
- Proven ability to think strategically and creatively, and deliver communications solutions that achieve results and measure success
- Ability to influence management decision-making on communication issues
- Ability to work effectively and credibly with diverse individuals and groups inside and outside the company
- Ability to juggle multiple tasks, priorities and demands
- Ability to manage strong and productive relationships with external vendors, design partners and translators
- Bachelor’s degree in Journalism, Communications, English, Business or a related field
- Self starter, yet strong team player
- Ability to communicate effectively at executive level
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Director, Internal Communications Resume Examples & Samples
- Ensure the quality and effectiveness of all corporate level employee communications
- Design and maintain the corporate intranet content and functionality
- Develop and implement Corporate Communications policy as it relates to employee communications
- Coordinating with business unit communicators and corporate functional areas (e. g. human resources, legal, finance, IT, Supply, etc. ) to ensure proper employee communications strategy & message control
- Budget supervision and development
- Directing Employee Communications group, including hiring, performance management, employee development, communication and recognition
- Periodically represent VP of Corporate Communications with Senior Business Unit/Corporate leadership
- Developing and implementing internal communications strategy with the human resources and corporate strategy departments is a critical component of the job
- In particular, the Director, Employee Communications must work continuously, effectively and skillfully with corporate senior executives and other Communications Directors
- Responsible for measuring the effectiveness of communications; providing oversight and integrating company-wide employee communications
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Director, Internal Communications Resume Examples & Samples
- Plays a key role in the development of WBA Internal and Executive communications, including Financial, M&A, integration, organization/transformation and crisis – in partnership with external communications work stream, support the Senior Director in leading internal communications efforts for all financial, M&A and crisis work ensuring appropriate, timely and engaging communications reaches this key internal stakeholder group
- Internal Communications – implementation of the WBA internal communications strategy for effective successful internal communications efforts for WBA, reaching the businesses. This includes internal announcements (organization, leadership etc), WBA and executive news, Dear Colleague letters, cascade packs, video updates etc
- Support and approval of Divisions, business and function internal communications, Global Internal Campaigns and Strategic Projects – implementation of the strategy, management and roll out of internal campaigns and projects to WBA businesses globally, to engage and inform our colleagues whilst supporting Executive level stakeholders, working with different cultures, geographies and time zones
- Publications – support the Publications work stream with all publications / newsletters for WBA, for Division and business publications - Global Brands, International Retail and Pharmaceutical Wholesale. Improving alignment and consistency of WBA messages across the organization. Encourage better sharing of news and updates from Divisions, businesses and functions. Regularly integrate new and best practice channels for internal communications e.g. Newsweaver. Ensuring consistency and accuracy
- Digital Communications – ensure the integration of new digital technologies to improve our communications channels and effectiveness including the global roll out of WBA Worldwide, our group wide intranet, constant improvement and investment required in partnership with IT (e.g. £3m business case for Phase 3)
- Key point of contact in the US to support Executive leaders for internal and executive communication initiatives
- Play a key role in the International Comms Network - weekly reporting structure, and tracker for all business communications activities, host bi-weekly conference calls (jointly with External Communications), and optimize the dashboard used to capture all activities in a single place
- Business partnering with key function and business leaders, as well as communications leaders e.g. IT, HR, Audit, Legal, Boots, International Retail, Global Brands, Walgreens etc
- Bachelor's Degree and at least 8 years of progressively responsible experience working within an in-house communications function with a global organization and/or in an agency OR a High School Diploma/GED and at least 11 years of progressively responsible experience working within an in-house communications function with a global organization and/or in an agency
- Experience working in a complex organization (international, matrix structure)
- Experience with high profile PR activities and crisis/issues management
- Experience managing a large team in multiple work streams
- Experience working with colleagues and external contacts at Executive level
- Experience working in a fast-paced, dynamic environment with teams across all functions
- Experience bridging language and cultural barriers
- Experience working collaboratively across departments and lines of business
- At least 4 years of experience in indirect management of team members, including assisting in the development, training and assignment of work/projects to other team members
- Willing to travel up to 15% of the time for business purposes (nationally and internationally)
- Undergraduate Degree in English, Communications or related field
- Master's Degree OR MBA
- Fluency in French, Italian, German and/or Chinese
- At least 3 years of experience planning, developing, and managing departmental expense and capital budgets
- At least 4 years of experience directly managing people, including hiring, developing, motivating, and directing people as they work
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Senior Director, Internal Communications Resume Examples & Samples
- Focusing on key transformational communication activities that support efficiency and effectiveness within the organization, in support of Corporate and Operations strategic objectives
- Liaising with global Communications team to define and implement improvements to Communication processes, systems and procedures
- Operating with a focus on constant communication through multiple vehicles
- Operating from a global perspective, with a focus on consistency and practicality
- Owning the overall communication process, ensuring coordination and quality, and providing policy and process knowledge, as necessary
- Owning the monitoring of employee response to communications as appropriate, to ensure timeliness, accuracy, quality and efficacy
- Ensuring the adherence to all Hertz policies, procedures and standards and to work with leaders in communicating new initiatives that reflect the strategic imperatives of the organization
- Ensuring proactive accountability for communications activities and controls related to areas of responsibility through multiple communication sources
- Fostering teamwork to maximize communication efficiencies, quality initiatives and customer satisfaction
- Owning the development and deployment of communication tools and templates as they relate to the employee needs to understand the goals, objectives, strategies and business successes
- Acting as key partner with Hertz leadership as it relates to interactions and responsibilities with the Communications stakeholders. Counseling employee communications staff and management in other divisions
- Build and maintain relationships with key personnel throughout the company who influence employee attitudes and behavior
- Provide counsel to leaders, up to and including the CEO, on effective methods for achieving employee communications objectives
- Be a sounding board for employee communications staff who are engaged in counseling other managers through the company
- Counseling employee communications staff and management in other divisions
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Director Internal Communications Resume Examples & Samples
- Experience: Minimum of seven (7) years of experience in communications, journalism, or a related field required. Healthcare experience and supervisory experience preferred. Health care experience preferred
- Education: Bachelor's degree in communications, journalism, or a related field is required
- Master's degree in marketing or a related field is required related field and/or a combination of education and/or additional job related experience in lieu of the degree
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Director, Internal Communications Resume Examples & Samples
- Plays a key role in building and strengthening the Tech Ops communications function, managing resources effectively and efficiently, and developing the function to support the evolving needs of the Tech Ops workforce
- Develops strategic employee communications and engagement plans designed to support key business objectives, long-term goals, and projects related to Technical Operations; executes plan tactics, including online/digital, video, print, events, etc
- Acts as primary internal communications contact for SVP, Technical Operations, and members of the Tech Ops senior leadership team
- Acts as primary internal communications contact for Tech Ops relative to crisis communications, offering a strategic and tactical point of view where needed
- Acts as key liaison to Tech Ops leads within Corporate Headquarters, the Divisions and Regions, as well as HR and Division, Business Unit and Functional Employee Communications leads, to ensure adequate awareness and timely understanding of communications plans and new tools
- Coordinates with external communications leads to ensure proper awareness of Tech Ops related company activities, aligning internal and external communications activities where appropriate
- Works closely with other frontline internal communications functions (e.g., National Customer Operations (NCO)), ensuring consistency across the organization
- Drafts internal announcements and content specific to Technical Operations; writes effectively and with appropriate tone for internal audiences (and appropriate sensitivities, given potential for content to be shared with external audiences)
- Develops metrics to assess the effectiveness and impact of Employee Communications initiatives and tools. Recommends actions based on metric results
- Assists in the build out and management of social communities and employee feedback loops
- Manages consultants/contracted resources as needed, including creative agencies, event planning firms, cultural communications firms, graphic designers, etc
- Keeps communications fresh, creative, and engaging; regularly develop and explore new ideas and strategies
- Provides guidance and leadership in teams or projects/initiatives
- Other duties and responsibilities as assigned
- Bachelor's Degree or Equivalent; business, communications, or journalism preferred
- Generally requires 7+ years related experience, preferably relevant internal or operational communications experience
- Understanding of and/or experience in labor relations helpful
- Social platform management and graphic design experience is highly desirable
- Demonstrated ability to develop effective partnerships across the organization at all levels
- Managerial experience desired
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Director, Internal Communications Resume Examples & Samples
- Manage the development, measurement and execution of 2U’s internal communications strategy in order to effectively communicate initiatives to employees across the organization and, on occasion, external audiences as needed
- Serve as a strategic communication partner supporting leadership and functional teams by writing, editing, coordinating, planning, providing counsel, and executing employee communications
- Lead a content creation process that appeals to, educates, and motivates different audiences, including but not limited to partners and internal 2U team members
- Proactively identify opportunities to build processes and standards in order to add value, solve problems and address the communications needs of the business
- Develop, implement and continually improve new and innovative ways to drive engagement through communication efforts in order to portray a deep understanding of 2U's culture, brand, and business (regardless of physical office location, department or level)
- Manage other duties related to communications as assigned by the VP, communications or other designated leadership within the communications team or overall organization and eventually manage additional communications team members
- Positive attitude, where no project or problem is too big or too small
- Ability to stay on top of ever-changing priorities of the overall business and projects without falling behind on existing projects and commitments
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Director, Internal Communications Resume Examples & Samples
- Plan, manage and execute an internal communications agenda and strategy that supports the goals and products of Newell Brands Corporate, Divisional and Business Partner Leaders
- Maintain primary responsibility for ongoing innovation with respect to internal campaigns, announcements, benefits and compensation information, and business communications
- Drive an internal Newell Brands brand identity and tone of voice, with all communications having a cohesive look, feel and tone as well as a strategic purpose
- Enhance leadership reputation and credibility by ensuring that the Chairman, the Executive Committee and other business leaders can communicate effectively with employees about the company and enterprise vision, strategy, priorities, initiatives and accomplishments through channels that encourage ongoing dialogue and feedback
- Collaborate with peers on the communications team at corporate level as well with divisional communicators to share ideas and develop strategies across disciplines, free of boundaries between specific channels or audiences
- Build strong relationships with colleagues across the enterprise and become a trusted advisor while promoting a culture of respect and integrity, motivating others to give their best efforts, and ensuring compliance with company policies
- Manage and direct content, in partnership with the Digital Director, for all internal communication channels, including but not limited to, the company intranet, employee mobile app, corporate webcasts, emails and leadership events
- Bachelor’s degree and at least 10 years of experience in employee communications
- Business acumen. Ability to translate strategy into clear and concise messaging and engaging communications
- Ability to set strategic communications plans. Experience serving as a trusted advisor to business leadership teams
- Exceptional written and verbal communications skills. Experience developing content for diverse audiences
- Exceptional presentation skills as well as strong interpersonal skills, including the ability to make genuine connections with others
- Experience managing teams. Effective team leadership through the use of influence and inspiration to achieve desired results
- Ability to develop and effectively manage strong working relationships with senior executives and interact with individuals across functions and at all levels of an organization
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Director, Internal Communications Resume Examples & Samples
- Lead internal communication initiatives and planning within SCS, working closely with SCS/PSM executive leadership, the PSM KMC Manager, SCS and PSM operations directors and coordinators, the health practice, and others throughout the PSM project and SCS division as a whole
- Develop and promote strategic communications that increases and improves targeted employee communications within SCS
- Help write useful and engaging content for internal audiences within SCS and PSM and also on Chemonics' wider internal outlets
- Coordinate with Chemonics’ Strategic Communications & Design Department (SC&D) in the home office, and with the PSM KMC team to identify and write general (non project-specific) supply chain specific content for Chemonics’ social media outlets
- Strategically direct content development across internal communication delivery channels, including email; print; talking points and presentations for meetings; and staff newsletters
- Support development and tracking of metrics and success criteria for SCS-related communications programs and activities, and adjust strategy and approach accordingly
- Support support the Chemonics brand by ensuring consistent use of messages across the company
- Develop and promote strategic communications plan that increases Chemonics visibility and positions the company as a go-to supply chain partner, and technical and thought leader
- Helps build the Chemonics brand by ensuring consistent use of messages across SCS
- Identify opportunities for advancing Chemonics’ position in the supply chain field through op-eds, blogging, ‘tweeting’, and other social networking opportunities
- Conducts short-term technical communications assignments as needed for PSM project, including communications planning and strategy, reporting, and other communications implementation activities
- Supports Chemonics new business priorities by taking advisory and key roles in proposal development for both SCS and other business units
- Minimum seven years of experience in brand, marketing, or communications industry, with demonstrated experience in strategic communications, developing and managing marketing programs and PR programs, and carrying out communications initiatives
- Minimum of three years experience in managing and mentoring complex projects and multiple project teams
- Demonstrated ability to communicate clearly and concisely both orally and in writing, and lead presentations and effective meetings
- Ability to manage and satisfy competing priorities from multiple stakeholders
- Ability to solve complex technical, managerial, or operational problems and evaluate options based on relevant information, resources, well-rounded experience, and knowledge
- Ability to operate at advanced levels of authority and manage significant activities, budgets, and resources to produce and take responsibility for results
- Experience in international development and understanding and knowledge of USAID and USAID marking and branding requirements
- Demonstrated integrity, independent thinking, judgement, and respect for others, with strong interpersonal communications skills enabling the individual to work with people at all levels internally and externally and around the world
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Director Internal Communications Resume Examples & Samples
- Knowledge of healthcare industry's trends, directions, major issues, regulatory considerations and trendsetters; ability to apply this knowledge appropriately to diverse situations
- Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan
- Understanding of the need to carefully evaluate the impact of emerging business situations and choose the best path forward and ability to select and assertively communicate actions and activities that maximize organization performance
- Knowledge of effective project management strategies and tactics and ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives
- Knowledge of and ability to utilize the means, tools, techniques and media to communicate information about the organization internally and externally
- Knowledge of organizational practices and considerations for communicating in the public arena, from the community to global public relations (PR); the ability to communicate to various forms of media outlets effectively and establish favorable public relations
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Director, Internal Communications Resume Examples & Samples
- Establish proactive internal communication strategy and execution related to ongoing company initiatives
- Lead creation and content of monthly global associate newsletter
- Lead content creation and execution for intranet posts
- Facilitate with PVH Communications and Calvin Klein HR teams for alignment and information transfer
- Facilitate with Calvin Klein HR team for internal corporate announcements
- Serve as point of contact for PVH annual reports and associate communications
- Writing of executive statements for internal purposes
- Minimum 7-10 years internal communications experience
- Strong interpersonal skills; positive, energetic and open minded
- Strong work ethic, and relentless commitment to quality and efficiency
- Flexibility to adjust quickly to changes and deliver on tight deadlines
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Director, Internal Communications Resume Examples & Samples
- Bachelor’s degree required, along with a minimum of 10+ years’ related experience; and 5 years of related internal communications experience and progressive responsibilities aligning strategies
- Hands-on as well as strategic with the ability to drive change and achieve business results
- Proven track record of teamwork, innovation and results in the employee communication function. Ability to interact and influence at all levels of an organization
- Proven expertise in developing executive level communications
- Outstanding creative, oral and written communication skills
- Personal reputation for integrity, ethics and cross-cultural sensitivity
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Director Internal Communications Resume Examples & Samples
- Demonstrated expertise in writing, editing and content development, with experience in a supervisory role over writers and content developers, and proven experience with communications to internal stakeholders and customers
- Demonstrated work in internal communications, production of Intranet communications development, internals newsletters or similar publications. Demonstrated ability to diversify methods of communication, i.e., print, video, social
- Proven experience promoting a health-care, business or large not-for-profit organization to a large base of internal customers
- Bachelor’s degree in journalism, communications or public relations or appropriate field required