Director, Learning Resume Samples

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J McKenzie

Johanna

McKenzie

79406 Veum Fords

Boston

+1 (555) 462 7013

79406 Veum Fords

Boston

Phone

p +1 (555) 462 7013

Experience Experience

Los Angeles, CA

Director, Learning

Los Angeles, CA

Grady Inc

Los Angeles, CA

Director, Learning

Work in partnership with CBC Marketing to develop training on individual tools developed by the brand to advance network member implementation
Implement all CBC management training programs to include: Leadership Development Program and Leadership Series
Oversee the LMS and WebEx platforms
Develop and coordinate delivery of all management and sales associate breakout sessions for the Global Commercial Conference
Manage the revision and updating of existing CBU educational programs for Brokers, Owners and Managers, Sales Associates and staff to reflect evolving trends in content as well as delivery mechanism
Develop and communicate the CBC Learning Platform related to brokerage operations and management as well as sales and marketing techniques. Ensure the position of CBU through various mediums including social platforms
Manage the certification process for all Coldwell Banker University instructors

Los Angeles, CA

Director, Learning Design

Los Angeles, CA

Ward-Dickinson

Los Angeles, CA

Director, Learning Design

Development and oversight of curriculum and content for internal employee programs
Handling of all aspects of new program implementation and maintenance including development and support for train-the-trainer sessions and development of course materials for in-house programs
Design training measurement plans and conduct course evaluations
Conduct benchmarking and online research to identify best-in-class approaches to leadership development, and identify potential new programs and vendor partners
Identify and implement best practices and opportunities to leverage technology, LMS and other innovative learning practice
Assess current training programs and processes to identify and implement areas of improvement
Track and report on the effectiveness of training efforts and report back to internal stakeholders

present

Dallas, TX

Sales Learning & Development Regional Director

Dallas, TX

Donnelly Group

present

Dallas, TX

Sales Learning & Development Regional Director

present

Work with regional sales teams to identify and establish regional learning objectives for their region
Work with regional sales training leads to identify and establish regional learning objectives for their regions
Manage overall training calendar and execution
Evaluate and monitor the development, effectiveness, and consistency across the AP sales training programs
Evaluate and monitor the development, effectiveness, and consistency across the North America and Latin America sales training programs
Track and manage sales training participation and effectiveness across the regions
Track and manage sales training participation and effectiveness across the region

Education Education

Bachelor’s Degree in Evaluation

New York University

Bachelor’s Degree in Evaluation

Skills Skills

Develop and communicate the CBC Learning Platform related to brokerage operations and management as well as sales and marketing techniques. Ensure the position of CBU through various mediums including social platforms
Deliver all proprietary agent training programs to include: EBT, Platinum Producers, Leadership Series and Presentation Skills
Work in partnership with CBC Marketing to develop training on individual tools developed by the brand to advance network member implementation
Implement all CBC management training programs to include: Leadership Development Program and Leadership Series
Develop and coordinate delivery of all management and sales associate breakout sessions for the Global Commercial Conference
Manage the revision and updating of existing CBU educational programs for Brokers, Owners and Managers, Sales Associates and staff to reflect evolving trends in content as well as delivery mechanism
Oversee the LMS and WebEx platforms
Manage the certification process for all Coldwell Banker University instructors
Meet the Key Performance Indicators established annually for Coldwell Banker University participation, student satisfaction and improved outcomes
Develop and implement new programs for Brokers, Owners and Managers and Agents

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Early Learning Program Director Resume Examples & Samples

Bachelor’s degree from accredited university or college, either in Early Childhood Education, Elementary Education, Child Development or Psychology, with a minimum of 24 hours in Early Childhood Education
Have the qualifications for a qualified director in the State of Missouri or Kansas (dependent on location of program), holding a license for over 100 children
Three years’ experience working in a child care group setting
Able to make independent and sound decisions in a fast paced environment
Able to exercise high levels of discretion and confidentiality
Detail oriented with good organizational skills, and be multi-task proficient
Must maintain a current motor vehicle license and acceptable driving record that meets YMCA standards
Contribute to the overall YMCA mission of healthy living, youth development and social responsibility
Insures the safety and wellbeing of the children by operating the program in a safe and purposeful manner
Strive to maintain a full licensing capacity through recruitment of families and managing the wait list
Schedule associates to manage associate-to-child ratios within licensing standards and according to Y policies for coverage while avoiding overstaffing
Work to achieve and maintain State/NAEYC Accreditation and to maintain State Licensing standards
Supervises associates at one or multiple locations
Educate associates, as needed, in the appropriate developmental stages, and the proper classroom structure/schedule based on these stages. Provide guidance for associates with classroom situations
Visit the classrooms on regular basis, with interaction with both associates and children. Create associate performance incentives that will motivate and create a positive environment
Responsible for all purchasing and the submittal of check requests and purchase orders on a timely basis
Monitor children’s payments, and avoid families from being delinquent in their fees
Follow all policies and complete all reports for the Adult and Child Care Program and State Child Care to continue receiving payments monthly (if applicable), including all reports for state child care assistance
At the time of a child’s enrollment, complete all paperwork to complete enrollment. Including any individualized care plans for children with medication, special need or allergies
Communicates important program issues and information to supervisor(s)
All child care associates are mandated by the state of Kansas and Missouri to report suspected child abuse and neglect and must notify appropriate associates of any suspected abuse, unsafe conditions, needed repairs, complaints, accidents or injuries immediately
Evaluate associate’s performance on an ongoing basis, with performance reviews completed once or twice a year
Assist in any classroom at any time to maintain proper associate to child ratio
Counsel associates on a regular basis on positive areas and areas of improvement
Develop associate team building opportunities to enhance work dynamics and communication
Make available to associates special training opportunities, i.e. Program School, NAEYC workshops, Community Education workshops, etc. Offer monthly associate training information
Monitor associate files to ensure always up to date, i.e. physical, TB and training hours
Maintain the current Family Advisory Council
Assist YMCA facility with meeting the fundraising team goals
Utilize and train volunteers in programs
Participate in a local or state agency relating to children, (i.e. Mid-America AEYC, KAEYC, etc.)
Grow professionally within the YMCA to broaden knowledge of the YMCA of the USA
Adhere to any expectations necessary by the state licensing regulations, 12 hours of approved training hours per year
Ensure that all associates are attending trainings and are meeting the licensing requirements. Complete proper documentation for associate trainings
May be responsible for the grant reporting for appropriate center and or sites
Empower volunteers to take leadership in NAEYC Accreditation and policy recommendations. (If applicable)

Learning Lab Program Director Resume Examples & Samples

Provide high quality instructional reading and math programs to those in need of services by developing and delivering an engaging, project-based, small-group curriculum
Provide high quality volunteer experiences to those who wish to positively affect the community by making educational services using best practices available to youth
Provide high quality experiences for collaborating agencies wanting to work with the YMCA to facilitate positive outcomes for school-age children with deficits in reading or math skills
Ensure accurate and prompt processing of statistical data that will provide information to program participants, the general public and to program supporters
Maintain positive perception by the education community and the general public of the YMCA’s commitment to providing high-quality education programs as a part of their mission
Develop a harmonious and hospitable atmosphere for members, employees, volunteers, members of collaborating agencies, program participants and their children, and community leaders

Director of Sales, Online & Blended Learning Resume Examples & Samples

Manageand develop a group of sales professionals
Continuouslysupport and evaluate territory sales strategy plans
Providedirect coaching to help Regional Managers with their product knowledge, salestechnique, time and territory management, and prioritizing opportunities
Shadowspecialists and co-sell courseware products and services to school districtsand related institutions
Cultivateand maintain relationships with district personnel to ensure districtpartnerships
Bethe strategic voice with regards to conferences, marketing campaigns, sales support,and any other sales activities
Deliverpresentations and product demonstrations of online/blended learning offerings;model presentation techniques for sales professionals
Workclosely with Program Management and post sales implementation teams tosuccessfully transition clients to a successful implementation
Coordinateregular team conference calls, meetings, and campaign/event planning
Providedetailed and ongoing feedback to Vice President of Sales and Online &Blended Learning line of business regarding opportunities, issues and needs;and
Timelyand regular communication of sales forecasts each week to Online & BlendedLearning Vice President of Sales
Bachelor’sdegree required. Master’spreferred. Background in education is aplus
Thoroughunderstanding of transaction through consultative selling
Deepunderstanding of educational issues, customer needs, and funding sources
Superiorcommunication skills and demonstrated experience conducting presentations toall levels, including senior management staff and senior level customers
Excellentplanning, organizational and prioritization skills
Self-starter with strong desire to innovate
Goal-oriented and able to handle multipletasks simultaneously
Competencein MS Office programs, including Excel, PowerPoint, Word, Outlook
Proficientin Saleforce.com or similar CRM system
Mustbe able to travel efficiently throughout the territory; must have validdriver’s license; must be willing to travel to customer sites in territory atleast 3 days per week

Learning Design Director Resume Examples & Samples

Develops and evaluates programs to support organizational effectiveness
Assists MSG businesses in the development of new learning for management in all departments and at all levels. Conducts required needs assessment, research, program design, implementation, measurement metrics and evaluation
Introduces problem solving techniques for process improvements as they impact guest service by facilitating small groups of cross-functional teams
Manages all details associated with successful launching of coaching process and evaluates its impact on performance management and employee satisfaction
Manages all details associated with cultural aspect of executive on-boarding process including gathering data from participants, recommending on-going enhancements as necessary, and communicating program effectiveness
Identifies and recommends strategies to assist organization in coping with change resulting from reorganization, new acquisitions, and continual business change
Conducts research and identifies current trends in learning and organizational development for individual /department applications as well as for quarterly training seminars
5-7 years training and/or organizational development experience in a progressive human resource environment
Prior experience and comfort level working in a guest/ employee advocate and service culture
Undergraduate degree required, advanced degree preferred
Certification in OD/Leadership interventions, such as Myers-Briggs, DDI, Franklin Covey, etc. preferred

Director of Learning / Store Training Resume Examples & Samples

6 years of experience in Adult Learning, Education, HR, or Business
Strong strategic thinking skills and experience building strategic plans
Ability to translate strategy into organizational capability and develop learning solutions in a specialty retailer environment that drive a high performing culture, stability and retention
Successful track record leading complex, multi-functional projects
Understands how to effectively navigate a complex organization
Ability to create positive momentum and foster organizational change
Proficient with Microsoft Office tools including Word, Excel, PowerPoint, and Outlook
Master’s Degree in Adult Learning, Education, HR, or Business

Early Learning Program Director Resume Examples & Samples

EEC Director ll Qualified
Bachelor's degree or higher in Early Education is preferred
Manages, directs and coordinates Preschool/PreK/K program. Ensures a high quality and safe program that integrates learning standards and best practices in program activities
Expands program within the community in accordance with strategic and operating plans
Maintains NAEYC accreditation
Works towards improving QRIS status
Recruits, hires, trains and develops staff schedules that ensures EEC child/staff ratios
Develops, manages and controls budgets related to the position. Ensures program operates within budget
Assures full compliance with EEC regulations and policies
Develops and maintains relationships with EEC and Metro North YMCA Association and other organizations and agencies related to Early Learning Programs. Responds to all agency, parent and community inquiries and complaints in a timely manner
Maintains proper records/department files
Assists in YMCA fund raising activities
Compiles program statistics. Monitors and evaluates the effectiveness of and participation in program
Attends 20 hours of formal professional development per calendar year as dictated by EEC and QRIS standards

Early Learning Program Director Resume Examples & Samples

EEC Director ll Qualified preferred, Director l mandatory
Bachelor's degree or higher in Early Education
Three plus years’ experience as Director of a successful child care programs
Experience with NAEYC Accreditation, preferably successfully leading child care program through NAEYC Accreditation
Manages, directs and coordinates program
Ensures a high quality and safe program that integrates learning standards and best practices in program activities
Solid knowledge of NAEYC accreditation and maintenance
CPR/AED, First Aid
Red Woods Training as Assigned

Learning & Evaluation Director Resume Examples & Samples

Bachelor’s degree is required. Master’s degree or Doctoral degree in Evaluation, Education, Social Sciences, Statistics, strongly preferred
Education in evaluation methodology and/or research methodology strongly preferred
Demonstrated experience with participant outcome measurement, youth program quality assessment, and program fidelity management is required
Experience establishing evaluation project protocols is required
Minimum of 1 year of supervision experience managing staff to ensure projects completed on time and of high quality is required
Knowledge of data management systems, school data sharing arrangements, and FERPA a plus
Minimum 5 years of relevant work experience in designing or conducting research and/or evaluations in assigned area of focus is required
Demonstrated ability to link academic research and effective practice to application and scaling in the field
Must be able to travel approximately 40% of the time
Must possess excellent written and verbal communication skills, with an ability to translate complex ideas into clear, easy-to-understand concepts
Excellent interpersonal and collaboration skills are required
Must possess project management skills, with the ability to multi-task and deliver quality work on time
Strong analytic and critical reasoning skills are required
Must possess a solid understanding of statistics as well as experience with database applications and research services
Must be proficient with Microsoft Office applications
Commitment to the YMCA character development values of caring, honesty, respect and responsibility is required
Design, execute and manage program and practice evaluation related to evidenced based healthy living protocols to be carried out internally and/or through independent researcher contracts
Develop/identify indicators, tools and pilot monitoring systems to advance practices related to healthy living through a phased program development cycle using clear protocols and evidence-based criteria
Maintain relationships and partner with researchers to design studies or information gathering both within the Y network and within partner practitioner groups as required
Engage peers in assigned field to advance the role of the Y as a thought leader and communicate the field-building and objective purpose of the Y in assigned area of focus
Direct efforts to produce and communicate synthesized learnings to inform program and practice iterations and improvements
Manages the development of quality and fidelity indicators in assigned area of focus programs and practices and tools to monitor indicators
Design and execute learning agendas to uncover opportunities for quality improvement in established programs and practices
Develop a plan for and performs analysis of data sets to answer quality improvement questions using appropriate statistical analysis
Manages the vetting, coordination and communication of external research conducted on new and established assigned area of focus programs and practices
Manages and supervises quality improvement staff
Directs and works effectively with other YUSA staff and departments (e.g., Marketing, Communications, Research and Evaluation, Training and Leadership Development, Financial Development, Internal Technology, Legal, etc.) to advance the program development efforts

Learning & Development Director Retail Resume Examples & Samples

Collaborate with appropriate business partners to identify business/learning opportunities
Perform needs assessments to identify training opportunities that will support strategic organizational goals
Conceptualize, create and manage trainings that will address the various needs of the business with implementation to stores nationwide at all levels for multiple brands and concepts
Lead, develop and implement product training strategies within our stores and work with subject matter experts to create an action plan and determine the most optimal method of delivery
Liaise with Regional Human Resources Directors on the development of field associates
Develop a strategy to proactively identify emerging trends on training results from the field
Define and track the measurement of success related to implemented trainings and complete ad hoc reporting as necessary
Act as a business partner with field management to strengthen relationships and promote “train the trainer” implementation strategies
5+ years of training and development experience, preferably in a retail environment
Demonstrated experience writing training materials
Ability to develop interactive, creative, and comprehensive training programs
Superior written, presentation, communication and interpersonal skills
Strong strategic and critical thinking skills
Proven relationship building skills
Professional communication style
Collaborative working style
Flexible leadership working style
Ability to work in a fast paced, deadline driven environment which demands high quality, creativity and consistency
Proficiency with Microsoft Office (Word, Excel and Powerpoint) and ability to learn new systems

Financial Service Director of Learning & Development Resume Examples & Samples

Drives the establishment and the execution of the learning and development strategy and framework for Financial Services
Partners with business leaders and human resources partners to prioritize initiatives, actions and resources through national learning needs analysis and planning
Provides overall leadership and management of the training and development function and talent aligned to the function
Leads competency management and alignment for Financial Services to ensure the core competencies required for key positions are identified, articulated and linked to training and development solutions; collaborates with talent acquisition team to link competencies to recruiting and selection strategies and tactics
Reviews and evaluates current training and development organization, practices, processes, and protocols and makes recommendations on refinements and other upgrades appropriate to meet current and future business needs
Leads national learning needs analysis and the design, implementation, and evaluation of interventions and programs that ensure technical development, professional development, leadership development, and continuous learning for all employees
Manages the training and development budgeting process with accountability for budget management and reporting for FS learning and development; aligns resources and budget for maximum impact
Aligns learning/leadership development with succession planning and career development initiatives
Leads divisional learning technology strategy and framework, including LMS, online learning and metrics
Implements and manages metrics and benchmarks that measure the impact and effectiveness of training and development programs, including the process of evaluating instructor performance
Forges and leverages relationships with external training suppliers and resources; strategically and tactically aligns internal and external resources to achieve an optimal, efficient and effective suite of training and development tools and resources
Maintains advisory/consultative relationships with internal key stakeholders and those in subject-matter expert areas/centers of excellence that provide input to or deliver training and development
Collaborates with CBIZ national training team and CBIZ Benefits and Insurance training team to ensure alignment to broader CBIZ initiatives and to leverage common development solutions where appropriate
Demonstrates a sensitivity to and understanding of diverse academic, generational, cultural, and ethnic backgrounds
Develops trainer development programs and coaches others involved in training efforts, providing effective growth and development opportunities
Advises and supports executive development initiatives
10-15 years experience in progressive roles, including managerial roles, in the learning and development arena
Accounting industry experience preferred
Bachelor’s Degree in Business, Human Resources, Education, Organizational Development or related field required. Post graduate coursework desirable
Demonstrated knowledge through direct experience of learning concepts, training and development methods and techniques
Demonstrated success in managing multiple, complex projects across multiple stakeholder groups
Demonstrated experience preparing and managing budgets
Ability to perform and interpret needs analyses, and translates the findings into actionable next steps
Strong analytical statistical, quantitative, and deduction skills and ability to make qualitative judgments of training, education and development resources in all types and formats
Demonstrated knowledge of adult learning processes, instructional design techniques, and evaluation methodologies
Strong planning and project management skills and ability to apply these skills in effective working partnerships across organizational lines
Personal initiative, drive and interest in learning, growing, and developing high quality solutions
Excellent oral/written communication skills, including group facilitation and presentation skills
Excellent interpersonal skills, including leadership, influencing, and relationship-building across the firm
Ability to organize/prioritize work, manage multiple tasks and projects and function effectively as a self-directed leader of multiple initiatives
Experience in coaching and providing training for employees and managers is desirable

Director, Center for Learning Design Resume Examples & Samples

Provide visionary leadership in the instructional design arena. Develop revolutionary methodologies, technologies, processes, and opportunities to help EP meet its strategic goals. Transform the professional lives of EP faculty, staff, and students
Participate in the JHU and global online education community to both advance JHU efforts in this area and identify best practices in online education
Serve on or lead appropriate committees dedicated to online education
Develop and utilize high-impact pedagogies to demonstrate new models of education. Supervise 8 full-time instructional designers, half of whom work remotely. Manage CLD staff development to ensure consistent skill-building and professional growth
Determine allocation of course development and refresh slots across EP online programs
Work closely with EP Program Chairs, providing frequent updates regarding the development progress of courses in their programs
Lead all training and development efforts for faculty members who are developing and teaching online courses
Assist EP Program Chairs and instructors in the review and improvement of online courses and programs, including regular review of end-of-term course evaluation results
Ensure that online courses are in compliance with university, state and federal codes, guidelines and policies; lobby for changes in policies and code as appropriate
Administer a budget that includes all funding for CLD programs, faculty course development salaries, and staff training
Collaborate with other members of the EP management team to develop and manage a technology plan, improve student retention and to deliver a first-class online experience

Early Childhood Learning Senior Program Director Resume Examples & Samples

Bachelor's degree in early childhood education or equivalent - Must be Director qualified by the State of Colorado Department of Human Services Child Care division
Minimum 2 years’ experience working with Preschool aged/Kindergarten aged children in a supervisory role
Ability to work with a wide range of age groups, demographics and have ability to collaborate well with a number of groups and individuals
Experience in multiple site management, understanding of child development principals and developmentally appropriate practices, understanding of state licensed program, as well as experience with fiscal management and staff development
Ability to meet YMCA driver requirements
Ability and desire to embrace the mission of the YMCA
Manages, directs and coordinates Preschool Centers. Ensures high quality programs and establishes new programs and enrollment growth. Expands program within the community in accordance with strategic and operating plans
Recruits, hires, trains, develops, schedules and directs personnel and volunteers as needed. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals, while ensuring adequate training is delivered/completed in multiple methods including Training Home
Ensures high quality preschool curriculum, educational standards are met and data is tracked appropriately for all students
Develops, manages and controls budgets related to the department. Ensures program operates within budget and that program fees are collected, including CCAP process
Provides for upkeep of Preschool and equipment and ensures the physical environment supports safety practices aligning with YMCA, Health Department and CDHS standards
Organizes and participate in Association special meetings and events
Assists in the marketing development, marketing events, and distribution of program information working in collaboration with the Marketing department
Compiles program statistics, including parent surveys. Monitors and evaluates the effectiveness of and participation in program

Learning & Analytics, Director Resume Examples & Samples

Work closely with organization’s department leadership team to identify projects and key performance metrics that will inform strategy development and organizational decision-making. Oversee measurement, analysis, interpretation, and communication of results
Lead and manage all Learning and Analytics work, including project approval, work flow organization, research and analytical support/guidance
Serve as primary liaison between the Learning and Analytics department, internal clients, and external partners. Builds relationships with key community partners, stakeholders, and volunteers. Initiate, lead, and/or participate in internal and/or external committees and task forces
Oversee the development and management of executive- and department-level data dashboards that track key performance indicators/metrics, including creating processes that ensure data are collected, organized, and reported regularly
Oversee direction for capacity building activities, including internal projects and external constituent learning
Work closely with organization’s leadership team to identify projects and key performance metrics that will inform strategy development and organizational decision-making. Oversee measurement, analysis, interpretation, and communication of results
This position supervises the Learning and Analytics department staff, and may supervise interns and volunteers as needed. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; and planning, assigning, directing work, building team capacity and individual performance development
Bachelor’s degree from accredited four-year college or university required; Master's degree (M. A.) or equivalent preferred; 5 years related experience and/or training; or equivalent combination of education and experience. 2 years supervisory and human services experience a plus
Knowledge of and experience with research and evaluation, including the ability to collect and analyze data
Proficient in Microsoft products such as Word, Excel, Outlook, Publisher and PowerPoint. Proficiency using Tableau or SPSS highly desirable
Ability to clearly and succinctly communicate complex topics and concepts to diverse audiences
Strong organizational skills: ability to work in a multi-task environment, prioritize tasks, attend to details, and meet deadlines
Experience using and/or creating dashboards to measure results preferred
Previous experience in a supervisory or leadership role a plus
Demonstrated understanding of or experience in nonprofit or human services organizations
Ability to communicate effectively — both orally and in writing — with a wide variety of constituents and stakeholders. Ability to read, analyze, and interpret complex documents
Ability to respond effectively to sensitive inquiries or complaints
Ability to work with mathematical concepts such as probability and statistical inference, and apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Ability to define problems; research and collect data; establish facts; and draw valid conclusions
While performing the duties of this job, the employee is regularly required to sit; to use hands to finger, handle, or feel; and to talk or hear. Employee is frequently required to reach with hands and arms. Employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. Employee must occasionally lift and/or move up to 25 pounds
While performing the duties of this job, employee is occasionally exposed to moving mechanical parts. Noise level in the work environment is usually moderate

Director Evaluation & Learning, Education Resume Examples & Samples

Bachelor’s degree in public policy, public administration, public affairs, sociology, history, social work or related field that includes background on research and evaluation, outcome measurement, or statistics. Master’s degree preferred
A minimum of three to five years’ experience with both quantitative and qualitative research methods, tool design and validation
Experience working with databases, performance management systems, or other data collection systems
Experience in a fast-paced, entrepreneurial environment with a strong focus on metrics and data-driven decision making, preferably in a not for profit organization
Track record in managing or overseeing research, evaluation, or performance management projects. This should include experience supervising staff, project budgeting and planning, and managing workflow
Experience in design and modification of program logic models / theory of change models or similar planning documentation
Excellent organizational and communication (verbal and written) skills
Proficient with spreadsheets, including use of Microsoft Excel. Ability to work with databases, (such as Microsoft Access) and experience with statistical analysis packages
Excellent interpersonal skills, a collaborative approach and willingness to work as part of a cohesive team
Excellent analytical ability, written and verbal communication skills; ability to summarize complex issues clearly and concisely
Ability to design, modify, and administer written assessment instruments (pre/post tests and surveys)
Ability to provide ongoing staff training on data collection methods, evaluation concepts, and use of computers for data entry
Ability to deal effectively with a wide range of individuals and organizations
Passion for, and commitment to, improving the lives of disadvantaged families; sensitivity to the needs of diverse racial and ethnic populations

Learning & Organizational Development Director Resume Examples & Samples

Bachelor’s degree required, preferably in psychology, business, organizational behavior, Industrial/Organizational psychology
Minimum of 10-12 years experience in an L&OD role and at least 2 of those years management experience
Experience working in a global environment with matrixed organization, executing in a virtual environment and building strong relationships with global colleagues
Experience in Organizational Diagnosis and Design, organization wide Change Management initiatives, Adaptive Leadership, Design Thinking & Innovation
Expertise in instructional/program design and facilitation of small and large group learning sessions
Ability and willingness to travel between offices 5% - 10% of the time; some international travel (London, Tokyo)
Experience with Adobe or similar virtual training platforms
LI-LS

Director, Learning Resume Examples & Samples

Develop and communicate the CBC Learning Platform related to brokerage operations and management as well as sales and marketing techniques. Ensure the position of CBU through various mediums including social platforms
Deliver all proprietary agent training programs to include: EBT, Platinum Producers, Leadership Series and Presentation Skills
Work in partnership with CBC Marketing to develop training on individual tools developed by the brand to advance network member implementation
Implement all CBC management training programs to include: Leadership Development Program and Leadership Series
Develop and coordinate delivery of all management and sales associate breakout sessions for the Global Commercial Conference
Manage the revision and updating of existing CBU educational programs for Brokers, Owners and Managers, Sales Associates and staff to reflect evolving trends in content as well as delivery mechanism
Oversee the LMS and WebEx platforms
Manage the certification process for all Coldwell Banker University instructors
Meet the Key Performance Indicators established annually for Coldwell Banker University participation, student satisfaction and improved outcomes
Manage the annual budget for Coldwell Banker University, anticipating changing needs when establishing new direction for allocated funding
Develop and implement new programs for Brokers, Owners and Managers and Agents
Additional responsibilities as assigned

Director, Learning Commercial Solutions Resume Examples & Samples

BA/BS/Bachelor's Degree
A minimum of five (5) years of related professional experience
A minimum of five (5) years of progressive experience in a Corporate Learning and Development organization
A minimum of five (5) years of experience in Learning and Development theory, with experience in instructional design and learning delivery via in-person and virtual methods
A minimum of six (6) years in a leadership role managing a team
Leadership experience within a hospitality company
Presentation and public speaking skills, as well as written communication skills
Ability to communicate clearly and directly with a variety of individuals
Strong problem solving skills
Ability to travel 30% of the time
MS/MA/Master's Degree
CPLP Certification
A minimum of seven (7) years of progressive experience in a Corporate Learning and Development organization
A minimum of five (5) years of hospitality industry experience
Experience working within a global, matrixed organization

Director, Leadership Development & Learning Resume Examples & Samples

Leadership Development : Works with Area Leaders to plan and execute leadership development strategies. Aligns leadership development strategies with Area business strategies and performance targets. Promotes and leverages enterprise and regional leadership development programs. Inspires and leads change, drives for organizational improvements, and builds consensus between entities. Serves as a key member of the local leadership team and guides the local area leadership team in developing leadership and learning strategies. Meets at least monthly with Area leadership team
Consulting/Organizational Development Services : Provides consulting and organizational development services to service area clients - including learning planning, strategic planning, team development, management and leadership coaching, and offsite planning and facilitation. Creates customized organizational development solutions for managers and leaders
Training and Workshops : Consults with leaders to assess and analyze the learning needs of employees based on current and future strategic plans. Delivers high quality management/leadership training and practice workshops. Designs and implements leadership forums. Leads local learning councils to coordinate learning strategies. Facilitates new manager orientation training. Leverages regionally developed materials, licensed courses from external vendors and locally developed offerings. Evaluates, selects, and deploys e-learning offerings
Talent Management :Works with Area Leadership to facilitate talent calibration, succession management, and helps coordinate leadership development for high-potential employees. Aligns with regional talent management strategy and programs
Ten (10) years of experience with a Bachelor's degree OR five (5) years of experience with a master's degree in developing and implementing one or more of the following: leadership & organizational development strategies, organizational change management, organizational improvement and/or process improvement programs, succession planning, employee training and performance management programs
Three (3) years of supervisory or management experience preferred
Master's degree with concentration in leadership development, organization development or related area preferred

Director, Sales Learning & Development Resume Examples & Samples

Experience in having built and run sales learning programs and teams in high growth environments
Understanding of learning metrics and importance of capturing key learner insights tied to critical business/engagement measures
Proven results in navigating complex problems and finding quick wins in a matrixed environment; and
Familiarity with various trends in learning technology (i.e., Learning Management Systems and on-demand authoring tools/approaches, etc.)
5+ years within a sales support, enablement or training environment with a focus on learning & development, and performance management
Global experience managing complex, multi-stakeholder programs and initiatives
Proven ability to partner with and earn the trust of sales executives providing counsel and leadership on strategic sales enablement projects
Proven ability to give or facilitate live instructor-led sales training (on product, process, or skills related training topics)

WW Learning & Development Director Resume Examples & Samples

Partners with HR and business leaders to set the leadership & management development strategy and operational plans across 4 business groups
Drives common learning & development architecture/roadmap, design principles, and deployment methods to ensure high quality learning experiences and ROI, and cost effective delivery
Leads the design and implementation of core learning assets for leaders, managers, and key talent - accelerating the development of capabilities needed in the future
Leads the design and delivery of key leadership programs and experiences to include The Leadership Experience, The Manager Experience, hi potential experiences, etc - delivery aimed at readying leaders for the future
Works with Segments, Field, Marketing and COE to identify learning needs and assess the impact of current programs, and identify critical areas of future development and ensure that the information is used to prioritize COE and business investments and focus areas
Serves as partner and connection point with COE to identify key priorities and content, and help drive effective deployment
Contributes to and leverages COE programs and learning content to meet go-to-market businesses and MSFT needs
Stays abreast of industry trends and their impact on leadership expectations, and trends in learning - and brings both into MSFT/go-to-market businesses to ensure the work is relevant and timely. Develops consistent measurement and ROI metrics for all business learning programs to ensure impact and business return
Track progress and impact of L&D investments, and recommends changes to increase ROI and effectively balance investments in building the required skills/capabilities for today and tomorrow. Drives management excellence core and common content, design and delivery approaches with the goal of growing management capability systemically across 4 business groups. Engages both business and line HR leaders in design and delivery
Is called on by Segments and Field HR to help increase the effectiveness of leadership teams through meeting design, external resources or personal involvement
Continues to grow learning & development capability in direct team
Experiences and Capabilities Expected Ability to assess and translate business strategies and leader/manager implications, and identify relevant solutions
Strong assessor of talent and able to coach for development, with exceptional consultative and facilitation skills and ability to influence senior leaders
Exceptional knowledge of learning & development, organizational capability building principles, strategic planning and change management methodologies
Demonstrated managerial skills, leading direct and indirect teams
Known collaborator, works well within a matrix
7-10 years in related Human Resources and Leadership Development roles
Both Line and Corporate/Center experience is a plus
Related BS/BA degree; MBA is a plus

Director, Learning Design & Delivery Resume Examples & Samples

Provide strategic leadership for the team. Oversee the design, selection, development, testing, implementation, and maintenance of tools. Assure project deliverables are produced which meet the standards of the organization. Contribute to technical and project planning for the organization. Establish operational processes, procedures and standards
Bachelor’s degree in Business Administration, educational administration, communications, or a related field and/or equivalent combination of education and experience (Relevant master's degree preferred)
8 years progressively responsible technical and administrative experience in a large/complex organization
4 years managerial experience with proven ability to lead a team to exceed customer expectations
Building Relationship / Interpersonal Skills. Maintains positive relationships inside and outside of work group, manages differences constructively

Executive Director of Learning & Development Resume Examples & Samples

Member Experience
Program Portfolio
Create and evaluate policies, systems and tools for education, tracking and monitoring of success
Supervise and direct the functions of the Learning and Development department
Effectively communicate with local and regional YMCAs, and attend Regional Training Events
Conduct effective training

Director of Learning Development Resume Examples & Samples

4-year bachelor's degree from an accredited university in Business Administration, Hospitality, Education, or related major
8+ years of related work experience in the learning + development discipline
Experience consulting to business leaders, providing training design and development across multiple mediums (e.g., instructor-led, eLearning, video, virtual-ILT)
Direct experience and expertise in instructional design and training development
Fiscal responsibility for project and department budgets
Experience in leading teams to design and develop training for a global audience
Experience working with third-party development vendors who produce training materials under Marriott’s direction
Graduate/post graduate degree in Instructional Design, Adult Learning, or related Education field
Hospitality/Lodging industry, hotel operations, continent and headquarters environments and Marketing expertise preferred with general knowledge of brands especially luxury and lifestyle brands
Demonstrated success working in a complex, service-intensive, deadline-driven environment
Demonstrated success in working with and influencing cross-functional work teams in a matrix organization
Demonstrated success managing multiple projects on time and on budget within a cost recovery business environment
Demonstrated ability to make decisions in a timely manner sometimes with incomplete information, under tight deadlines and in high pressure situations
History of consistently delivering positive business results
History of developing others and self in the learning discipline
History of external involvement in professional associations and learning-related organizations
Ability to work with multiple stakeholders at varying levels of management with credibility
Ability to be detailed oriented, while maintaining alignment with broader organization objectives
Comfort with complexity, ambiguity, and change
Possess strong content writing ability, creativity, attention to detail and excellent proofing and editing skills
Self-starter with self-confidence, enthusiasm, and strong customer service orientation
Manages time well, correctly prioritizes tasks, and is flexible
Design, develop, and implement training strategies, programs and products for lifestyle and luxury brands with a focus on service and culture
Partner with L+D Performance Advisory function to assess business needs and work with business representatives/stakeholders to scope project requirements
Partner with L+D Performance Advisory and Delivery organizations to manage overall stakeholder relationships and to allocate resources to meet project deadlines, budget goals, and changing business and/or market needs
Ensure the creation of all learning solutions built by the team maintain high standards of excellence in design, instructional soundness, and meet the business needs within the project parameters (e.g., time, budget, business objectives)
Solicit and incorporate feedback from subject matter experts and assess evaluation feedback to make appropriate changes
Ensure training is global and applicable across brand segment or across the portfolio

Sales Learning & Development Regional Director Resume Examples & Samples

Work with regional leads to execute global sales enablement strategy, vision, and action plan to implement dynamic learning programs based on sales competency and regional sales needs
Evaluate and monitor the development, effectiveness, and consistency across the North America and Latin America sales training programs
Work with regional sales training leads to identify and establish regional learning objectives for their regions
Partner with Visa University, Visa's Enterprise Learning Organization, to integrate sales training strategy into enterprise curriculum and share best practices and achieve efficiencies across complementary training groups
Surface opportunities to improve and expand upon our Visa curriculum
Facilitate training delivery via tools and channels (e.g. webinars, videos, Visa University, etc.)
Track and manage sales training participation and effectiveness across the regions
Bachelor's Degree in business, education, or related field
5 + years' experience in building and leading learning and development programs in global sales organizations, reporting to executive teams and driving execution
Successful track record designing, communicating and managing change across large organization teams
Experience leading or implementing large training programs and managing through sales transformations and support cross functional partners
Very strong attention to detail, highly organized and superb project management skills
Ability to build relationships and communicate effectively with key stakeholders, advise leaders on the most appropriate learning intervention for their needs, persuade/negotiate for the prioritization of critical initiatives and manage their expectations
Passion for employee engagement and training
Demonstrated ability to create and implement successful programs, influencing cross-functional teams

Sales Learning & Development Regional Director Resume Examples & Samples

Evaluate and monitor the development, effectiveness, and consistency across the AP sales training programs
Work with regional sales teams to identify and establish regional learning objectives for their region
Track and manage sales training participation and effectiveness across the region
Manage overall training calendar and execution
5 + years' experience in building and executing learning and development programs in global sales organizations and driving execution
Experience with design development and execution of enterprise and functional training programs
Experience implementing large training programs and managing through sales transformations and support cross functional partners

Director of Learning Operations Resume Examples & Samples

Partnering and influencing the broader Learning organization to operate in a consistent, reportable, transparent way
Partnering with Human Resources (HR) Technology, scheduling, reporting and HR Analytics to utilize the best tools and processes to drive the learning culture
Managing a team of project managers, analysts, technology and reporting specialists to drive a more efficient function
Monitoring, inspecting and reporting on capacity models for the organization
Maintaining the portfolio of learning content for the organization; introducing best practices for content management
Partnering with the business lines to recommend, select and work closely with vendors to ensure execution of the training
8 or more years of Human Resources (HR), Learning or Development Operations leadership, preferably in Training / HR / Financial Services
Background in Learning Management systems, instructional design authoring tools and mobile enablement
Change management and/or project management certifications desirable
Excellent written and communication skills, Strong organizational and influence skills
Ability to interface at the most senior levels within the organization

Director of Program Marketing, Adult Learning Resume Examples & Samples

Support Managing Director of Program Marketing and the General Manager of our Adult Learning business line in short-term and long-term strategic planning and implementation; define, implement, and manage business development and client services plan consistently with company’s strategic vision
Establish tracking and reporting on business development/targets/marketing plans for Adult Learning products/programs
Participate in the Adult Learning business line’s strategic planning activities with respect to evaluation and improvement of services and future marketing opportunities
Support General Manager of the Adult Learning business line as well as the Managing Director of Program Marketing on Adult Learning business-wide and client-specific learning agendas targeted towards the development and continuous improvement of high-return, high-impact marketing campaigns
Collaborate with General Manager of Adult Learning to implement product/practice improvements and testing
Assist with presentations to educate external clients and internal colleagues on our Adult Learning products/ services that articulate their benefits
Collaborate with General Manager of Adult Learning to produce collateral (e.g. sales enablement documentation and case studies) that support sales and education
Bachelor’s degree in business, marketing or a related field
7 years' work experience in direct marketing, fundraising or the equivalent
Experience building successful direct marketing programs
Successful higher education experience

Director of Sociology Engaged Learning Programs Resume Examples & Samples

Master’s degree in sociology, social work, higher education, or other social science discipline, with relevant experience or equivalent combination of education and experience
Ability to create and execute curricular and co-curricular programs relevant to program
Proven interest and experience in program development
Ability to thrive in a fast-paced team-oriented environment
Strong written and interpersonal communication skills
Demonstrated ability to work with multiple stakeholders on a single project
Demonstrated commitment to innovative, student-centered pedagogy
Strong leadership, team-building, consultative, and communication skills
Familiarity with community service and engaged learning programs
Ability to develop and oversee program and learning outcomes assessment
Experience working in university teaching and administrative contexts
Ph.D. in a relevant field, preferably sociology

Regional Director of Learning Resume Examples & Samples

Ensure utilization of global leadership curriculum
Execute of Hyatt’s performance management processes
Regional strategic support for NetPromoter Score customer service/Gallup engagement goals
Facilitate a variety of leadership development workshops
Coaching, consulting with leaders to support performance management
Reporting to Lead Regional Director and Corporate Director of Learning as well as senior and regional vice presidents on and leadership development initiatives/progress
Support of leader development within assigned region through assessments, coaching and individualized development planning
Collaborate in the creation and communication of initiatives with team of regional directors of learning
Demonstrate a commitment to Hyatt core values
2 years of experience with leadership coaching
2 years of performance management (goal setting, individual development planning and 9-box leadership review)
3-5 years of formal classroom facilitation and presentation
Microsoft Office (PowerPoint, Excel, Word)
Adobe Presenter
Proficiency in researching via internet use (including social media)

Director, Learning & Performance Resume Examples & Samples

Bachelor’s degree in organizational development, training and development, or related field or equivalent combination of education and experience; master’s degree preferred
Five or more years of management experience in organizational development, training and development, education or related field, preferably in a higher education setting
Experience in program leadership, planning, design and implementation
Experience in learning technologies, and technology-assisted training tools
Experience in leading culture change and organizational change
Experience with design and delivery of career and personal development tools and programs
Broad understanding of human resources
Excellent oral and written communication skills, and presentation skills, plus excellent interpersonal, influencing, negotiating, and consulting skills
Ability to deal with diverse audiences and work well with a variety of people and styles
Excellent planning, organizational, analytical, problem solving, and project management skills
Ability to design and implement measures of program effectiveness , and ability to deliver results with minimal supervision
Ability to handle multiple tasks simultaneously and set priorities
Ability to work under pressure and remain calm and composed when dealing with difficult people and situations
Maintain confidentiality and discretion; and
All other duties as assigned

Managing Director, Chief Learning Officer Resume Examples & Samples

Develop and drive an inspiring and impactful global leadership development and learning strategy for Nuveen
Build and lead a team of highly skilled learning professionals to support the overall culture, business and people strategies and manage and maximize training vendors
Partner and consult with parent company learning organization to share best practices, learning content, and to maximize learning technology
Consult with leaders and HRBPs to link learning strategy and implementation plans to business strategies, talent review outcomes, employee engagement survey themes and to monitor progress and issues
Recommend progressive and innovative learning solutions that meet our internal customers’ needs, business goals and culture including (but not limited to) business-specific learning, new hire orientation, internship programs, self-directed learning, open enrollment programs and top talent development programs
Track all work through to completion and determine overall impact (up to and including ROI) to the business
Ensure all projects are delivered on-time, according to budget and in-scope
Manage and maximize training vendors, prioritize training efforts and effectively allocate resources
Create and maintain the Global Learning budget
Serve as a role model and advocate for Nuveen’s culture and values
10+ years of successful experience designing and leading effective teams focused on learning, performance enablement and measurement
Bachelor's degree in HR, Organizational Development, Business Administration or related field or equivalent experience, advanced degree in related field preferred
Relevant global industry experience with a background in consulting and/or asset management required
Experience in creating and delivering programs that work for a global, mobile workforce
Excellent quantitative, analytic, and problem solving skills
Excellent communication (written and verbal) and presentation skills
Ability and willingness to travel between offices (15% - 30% of the time)
Advanced consulting skills and a commitment to putting our clients first and exceeding their expectations
Advanced theoretical and practical knowledge of learning strategy and adult learning theory
Ability to collaborate, influence and obtain buy-in from stakeholders at all levels of the organization
Metrics focused with the ability to track and clearly communicate learning impact
Strong work ethic and initiative, with excellent time management, organizational skills, and project management skills
Executive presence and the ability to develop a rapport at all levels in the business
Proven ability to work efficiently, effectively, and proactively in a fast-paced, deadline-oriented, dynamic environment

Director of Talent Development Learning & Development Resume Examples & Samples

Lead the team of L&D professionals that both incubates new learning experiences and optimizes existing programs, leveraging the latest in adult learning best practices
Invest in your people and focus on their development in service of career growth
Partner with Talent Development Product Management, Operations and Global Delivery to create learning experiences focused on leadership capabilities
Partner with the corporate Innovation and Transformational Change team to create learning experiences focused on innovation capabilities
Partner with the HR Line and businesses we serve to understand their needs and help them best leverage our portfolio for impact
Actively coach across functions in service of building capabilities in others and ensuring our learning experiences are high impact and best-we-can-be
Create a go-to-market plan, including messaging, to educate and inspire the 8K employees (our customers) with awareness and understanding of our portfolio
Manage and develop strategic partnerships in partnership with other Talent Development leaders
Partner across HR in service of delivering a delightful, integrated employee experience
Drive the evolution of our newly defined strategy, as needed
Regularly engage externally to bring best practices inside and stay at the forefront of the industry
Through all of the above, deliver outcomes based on key success metrics (and targets) at program and portfolio level
Recognized thought leader in Talent Development L&D
Strategic thinker, able to connect dots, plan for the future in ways that inspire others
Experience delivering at scale, globally with proven success
Outstanding capabilities of assessing, hiring, developing talent and growing careers of others
Track record of creating, fostering high performance, high commitment team culture
Partners exceptionally well with functional peers and beyond
Outstanding ability to communicate with, and influence, leaders at all levels
Passion to seek deep customer understanding which fuels insights
Experience with iterative, agile approach to creating learning experiences
Thinks end-to-end and track record delivering awesome learning experiences
Proven success building teams that consistently deliver high impact outcomes
Fueled by intellectual curiosity and courage

Leadership Development & Learning Director Resume Examples & Samples

MBA/MA, preferred
Minimum of 12 years of relevant experience
Leadership Development experience, preferred
Training Design and Delivery experience, preferred

Director, Commercial Learning & Development Resume Examples & Samples

Planning and facilitation of quarterly and annual training days as well as ad hoc ongoing training needs across the Key Accounts organization
Managing onboarding for new hires in the Key Accounts organization, at the Specialist level and above
As needed, provide commercial support to Key Accounts staff by joining sales and renewal follow up calls or strategy sessions
Partner with Key Accounts and Commercial leadership to set training philosophy and strategy for the year
Serve as dedicated trainer to Key Accounts organization, supporting approximately 45-50 staff
Oversee new hire on-boarding program for Key Accounts staff at the Specialist level and above, including creation of on-boarding plan, curriculum development and refresher training
Responsible for training plan development, timely completion of sign-off process, and on-going coaching across staff in the first 12 months in the role
Manage quarterly and annual training days, executing on vision of training day and building out curriculum
Assist in creation of new job descriptions, training day material and cross training plans
Provide one-on-one coaching during the on-boarding phase as well as sign-off support
Identify skill development trends across new Key Accounts talent and assists with ongoing skills curriculum design and implementation of training across the organization
Bachelor’s Degree from an accredited college/university
Must possess a minimum of 5 years of post undergrad experience in at least three of the following
Presentation experience
Leadership experience
Sales experience
Consulting experience
Teaching experience
Proven ability to meet and exceed goals
Proven project management skills
Ability to conduct presentations and facilitate group discussions
Proven negotiation and persuasion skills
Willingness to travel domestically up to 25%
Valid Driver’s License
3-5 years of experience in a front line commercial (Marketing or Account Management) role with previous experience managing a sales goal/quota
Previous experience in high-growth sales
Previous health care industry experience
Previous sales management experience
Ability to motivate, coach and manage new talent

Director of Professional Learning Resume Examples & Samples

Masters degree in literacy education or a related field
Five years of experience in a combination of elementary, middle grade, or secondary classroom instruction and participation in various types of adult professional development and/or teacher education
Must have strong oral and written communication skills, a highly professional disposition for engagement in educational contexts, and demonstrated organizational abilities and leadership skills
Extremely strong interpersonal skills
Computer and social media skills

Assoc Director Enterprise Learning Design Resume Examples & Samples

Leads and develops a global team of Instructional Designers
Conducts intakes with prospective customers to consult on business strategy, diagnose root cause needs and present potential high level design solutions
Assigns projects and reassigns work as needed
Coordinates work with the Associate Director of Enterprise Learning Design and the graphic design team
Participates in the development of business strategy
Develops and manages business plans to achieve objectives
Leads large, complex projects to achieve business objectives
Keeps current with learning trends, conducts research and analysis and applies design thinking, tactics and strategies to ensure highest level of learning application
Predicts emerging customer needs and develops innovative solutions to meet them
Minimum Bachelor’s degree required
Master’s degree in educational or similar field preferred
5+ years in management with training experience, managing diverse groups of people toward multiple goals; global leadership experience preferred
6+ years of instructional design experience; i.e. proposing training solutions to clients, developing solutions (i.e. classroom training, reference guides, web-based training)
3+ years project management experience driving multiple initiatives using various resources on time and under budget
Excellent consulting and client service skills
Able and willing to challenge conventional ideas and accepted ways of doing things
Strong history of quickly building relationships, gaining credibility and partnering with business leaders at all levels
Advanced level of proficiency with Microsoft Word, PowerPoint and Excel
Experience with incorporating multiple media elements in to learning programs including audio, video, animation, simulation, and graphics
Experience in leading design projects in which multiple designers contribute

Director of Recruitment & Organizational Learning Resume Examples & Samples

Master’s degree from an ALA-accredited library program
Significant professional, post-MLS experience in an academic or research library
Experience or academic preparation in instruction/teaching; or administration; or human resources management; or diversity and inclusion initiatives
Excellent oral and written communication skills

Director, Learning Design & Delivery Resume Examples & Samples

Devlop training strategies, policies, and programs to support business goals and initiatives
Lead the training team by providing direction, key objectives and measurable performance goals. Consult with business leaders, to assess training needs and deliver development initiatives that improve associate performance and that drive business results
Direct the implementation of training curriculum standards and guidelines, as well as policies and procedures related to various training and educational programs for the associates
Deploy and supervise training programs planned and implemented
Ensure training programs support the changing needs of the business and industry
Translate desired organizational culture into training mechanisms
Communicate training department performance against goals and objectives
Responsible for the development of the department, including succession planning, coaching and developing associates, employee relations, hiring and terminations
Build and maintain business relationships with key business partners within the organization
Problem solve; effectively plan, organize, delegate, and follow through to successful resolution
8 -10 years’ experience leading all functional areas within a training and development organization
5 years experience with curriculum design, delivery and maintenance, in both instructor-led and eLearning methodologies
Experience with current and emerging eLearning technologies (e.g., content development tools, social learning concepts)
Experience managing vendor relationships and external resources incorporated into training and development
Demonstrated record of outstanding success within a service organization where innovation, collaboration and customer service are high priorities
Experience managing range of concurrent large scope projects; strong planning, organizing, and execution skills
A track record of success in managing programs/processes to develop capabilities across staff
Experience in diagnosing performance problems, then planning and carrying out appropriate interventions
Experience leading an organization in a highly dynamic and changing environment
Bachelor’s degree required; Master’s Degree in Instructional Design, Adult Education, or similar major is strongly preferred
ASTD Certified Professional Learning and Performance (CPLP) or equivalent education and experience in adult learning environments

Director, Learning & Talent Development Resume Examples & Samples

Learning and development: Lead and manage the overall design, scope and sequence of our Learning and Development opportunities; development, implementation, monitoring, and evaluation of enterprise-level Leadership, Management and Technical talent development programs for all levels of the organization, deeply aligned with our core values and our mission. Assessing, designing and executing appropriate training delivery models, including developing differentiated training delivery methods (online, blended, and in-person) appropriate to the type of training
Performance and Career management: Lead the organization's performance and career management processes: Develop, implement, monitor, and evaluate programs and practices to increase Infinera’s talent capability for current and future needs. Actively search, creatively design and implement effective methods to educate, enhance and recognize performance
Internal Communication & Change Management: Develop communication and marketing methods for educating employees about learning, leadership, and development career programs and change management
Organizational Development: Work with internal clients to assess needs, perform gap analysis and craft solutions based on business partnership
8+ years’ experience in increasingly responsible business roles including Human Resources, Talent Management, and/or related positions
Experience in designing, developing, implementing and evaluating learning and leadership programs with proven skills on the assessment and measurement of effectiveness
Training and coaching experience
Strong process and project management experience, with the ability to manage multiple projects and priorities concurrently
Strong vendor identification, selection and management experience
Budgeting, forecasting and providing clear and concise input and analyses of L&D programs and investments
Ability to develop and maintain highly effective internal and external interpersonal business relationships at all levels
Successful team building, staff development experience and demonstrated leadership experience
Effective communication skills and ability to influence colleagues at all levels of the organization
Proven ability to create momentum and foster organizational change
Operate independently and as part of a highly collaborative global team
Bachelor’s degree; MBA in Education or OD, or similar discipline preferred

Executive Director Learning Resume Examples & Samples

Masters degree in HR, organizational development, learning and development (preferred)
Financial services industry experience (preferred)
7+ years’ experience in building organizational and employee capability (strongly preferred)
7+ years managing teams successfully (strongly preferred)
10+ years’ experience in design, developing, and implementing instructional design solutions (strongly preferred)
Strong self-awareness and sense of accountability
Proven accomplishment in building relationships with customers and internal clients
Proven ability to lead teams to meeting their objectives
Demonstrated ability to successfully give and receive feedback at all levels of the organization
Strong sense of professionalism
Ability to work under conditions of ambiguity
Strong consulting, negotiation and influence skills
Proven ability to think creatively
ELearning experience preferred
Experience leading/working on virtual teams

Director, Learning Design Leader Resume Examples & Samples

Analyzing, designing, developing, implementing and maintaining Enterprise Learning curriculum for ADP associates and clients
Knowledge of learning discipline, people management skills
Domain or discipline expertise required

Director, Learning Design Resume Examples & Samples

Development and oversight of curriculum and content for internal employee programs
Handling of all aspects of new program implementation and maintenance including development and support for train-the-trainer sessions and development of course materials for in-house programs
Design training measurement plans and conduct course evaluations
Coordinate needs assessment process and address learning opportunities
Conduct benchmarking and online research to identify best-in-class approaches to leadership development, and identify potential new programs and vendor partners
Identify and implement best practices and opportunities to leverage technology, LMS and other innovative learning practice
Assess current training programs and processes to identify and implement areas of improvement
Work with subject matter experts to develop training content that satisfies operational and compliance requirements
Deliver learning solutions in a manner that both engages the learner and produces desired outcomes
Track and report on the effectiveness of training efforts and report back to internal stakeholders
Identify performance gaps and isolate root causes that can be addressed with appropriate training and coaching interventions
Develop the sequence and structure for training modules and initiatives starting with sound instructional objectives and adult learning methodologies. Work with subject matter experts and stakeholders to gather material and to verify design plans
Prepare participant and instructor materials, coaching plans, and job aids for highly interactive and impactful learning solutions that support on the job skills transfer
Facilitate highly interactive training and coaching sessions to diverse employee groups, encouraging participation and building learner motivation
Verify successful transfer of training content to participants. Prepare impact reports for senior management
Assess and provide formal and actionable feedback to others: prepare professional development plans for others
Strong and proven curriculum development skills
Proven ability to create interactive, high-energy and effective training programs that foster a belief in the product
Strong and proven training facilitation skills. Previous experience working in a consulting or corporate environment a plus
Strong presentation skills – effective in one-on-one and small group settings
Experience in providing verbal and written performance feedback
Skill at commanding attention and managing the learning process
Demonstrated ability to create a positive, high energy, motivating learning environment
2U, Inc. is an equal opportunity employer that does not discriminate against applicants or employees and ensures

Director, Learning Design Resume Examples & Samples

Developing and overseeing curriculum and content for internal employee programs
Designing training measurement plans and conduct course evaluations
Coordinating needs assessment process and address learning opportunities
Conducting benchmarking and online research to identify best-in-class approaches to leadership development, as well as identifying potential new programs and vendor partners
Identifying and implementing best practices and opportunities to leverage technology, LMS, and other innovative learning practice
Assessing current training programs and processes to identify and implement areas of improvement
Partnering with subject matter experts to develop training content that satisfies operational and compliance requirements
Delivering learning solutions in a manner that both engages the learner and produces desired outcomes
Tracking and reporting on the effectiveness of training efforts and report back to internal stakeholders
Identifying performance gaps and isolate root causes that can be addressed with appropriate training and coaching interventions
Developing the sequence and structure for training modules and initiatives starting with sound instructional objectives and adult learning methodologies
Partnering with subject matter experts and stakeholders to gather material and to verify design plans
Preparing participant and instructor materials, coaching plans, and job aids for highly interactive and impactful learning solutions that support on the job skills transfer
Facilitating highly interactive training and coaching sessions to diverse employee groups while encouraging participation and building learner motivation
Verifying successful transfer of training content to participants
Preparing impact reports for senior management
Assessing and providing formal and actionable feedback to others, including preparing professional development plans for others
Strong and proven training facilitation skills; previous experience working in a consulting or corporate environment a plus
Strong presentation skills; effective in one-on-one and small group settings
2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal

Human Resources Director Learning Resume Examples & Samples

Lead all HR functions in the Midwest, including Chicago, Pittsburgh and Minneapolis
Act as an HR business partner to the U.S. Consumer and Brand Marketing Practice, working directly with the Practice lead
Own the learning and development function across the US, equipping staff with the knowledge, practical skills and motivation to drive the growth and development our staff
Ensure ongoing training and development activities throughout the US markets/diagnose opportunities for Learning and Development programs
Identify, develop and retain the region's best performers
Actively pursue knowledge of business practices, policies, organizational structure, roles and responsibilities to better understand the business
Ensure smooth implementation of, and compliance with, US HR policies, procedures and initiatives and ensure compliance with all statutory and legal requirements
Establish and implement HR efforts that effectively communicate and support the company’s strategic vision
Develop plans to support the achievement of overall business objectives
10+ years in the HR field with experience supporting 100+ people and driving learning and development strategies for a larger group
Prior experience in the corporate environment essential; client-service environment (PR, advertising, legal, consulting) strongly preferred
Experience leading training and presenting to senior executives
Ability to multi-task and function efficiently in an extremely busy department
Creative problem solving and strategic thinking with strong business acumen
Flexible and adaptable to changing business requirements
A true team-player attitude
Bachelor’s degree essential and an advanced degree desirable

Director, Learning & Leadership Development Resume Examples & Samples

Understand learning and development needs that are common across the enterprise and the most meaningful and appropriate delivery methods
Build a development framework and curriculum for managers and leaders at all levels of the organization that are in alignment with an enterprise-wide Leadership Success (Competency) Model and compulsory training requirements
Identify, review and make recommendations for innovative, scalable L&D approaches, resources and tools appropriate for a distributed workforce
Review, select and implement new LMS
Build relationships, networks and communication channels to promote and communicate learning initiatives
Partner with HR and business leaders to solicit input and feedback and accelerate development of managers and leaders to support the ongoing effort to build a development culture
Lead a remote team of highly engaged L&D professionals
Ensure team’s operational efficiency related to training registration, budgets, etc
Identify and track metrics, and conduct ongoing analytics that tell the “story” of learning and development at ABM as it evolves
Leverage expertise of instructional design and delivery, documentation, facilitation and coaching, and technology within and outside the L&D team
Minimum of five (5) years’ experience managing remote employees
Significant experience working with executives, leaders and managers on professional development-related activities (e.g., management of a large-scale development program, classroom facilitation)
Strong professional network and affiliations through which to stay current on learning and leadership development issues/trends, training techniques, resources, and management development approaches
Related certifications are a plus
Commitment to and demonstration of ABM values
Ability to deliver results in a fast-paced environment. Enthusiasm and flexibility for operating amidst complexity and change
Ability to think strategically and work tactically
Ability to work both collaboratively and independently with a solution-based orientation
Ability to make decisions based on input from stakeholders and/or data
Excellent interpersonal, collaboration, and influencing skills resulting in the development and nurturing of productive business relationships
Exceedingly strong oral and written communication skills
Highly developed presentation and facilitation skills
Excellent business judgment and organizational perceptive skills
Strong problem solving skills, incorporating the ability to identify and define the problem, collect data, establish facts, and draw valid conclusions
Exceptional project management and execution skills with the ability to prioritize effectively and meet deadlines
Proven analytical skills in interpreting data to ensure accuracy and integrity of data
Ability to manage a team, providing team members with a vision, objectives, performance expectations and ongoing coaching and development
High level of confidentiality, integrity and professionalism
Savvy with MS Office 2007 or higher, including Word, Excel, and PowerPoint
MS Project is a plus
Job duties may be modified at any time as this list is not all-inclusive

Senior Director, Learning Resume Examples & Samples

BA/BS Bachelor’s Degree
A minimum of seven (7) years of experience in a Corporate Learning and Development organization with a background in Sales, Revenue Management or other commercial areas
A minimum of five (5) years of experience in Learning and Development theory, with experience in instructional design and learning delivery via in-person and virtual methods
A minimum of three (3) years of experience in a senior leadership role managing a team
Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate; ability to proactively identify and prevent potential problems; ability to develop problem solving skills among direct reports and other Team Members
Budget development and management skills, including the ability to track expenses against commitments, set priorities for funding, and develop annual budgets
Excellent written communication skills
Exceptional presentation and public speaking skills
Ability to travel 40% of the time
MA/MS Master’s Degree
A minimum of ten (10) years of experience in a Corporate Learning and Development organization with a background in Sales or other commercial areas
A minimum of five (5) years of hospitality industry experience
A minimum of five (5) years of experience in a senior management role
Experience working with a global, matrixed organization
Ability to travel 50% of the time

Director, Learning Design Resume Examples & Samples

Coordinate instructional design projects from inception to completion, including
10+ years of experience in group facilitation
5 – 7 years of experience in instructional design of learning solutions, training, and skill development programs
Proven success in developing and implementing a project/portfolio management strategy
Experience measuring and reporting on business impact of learning systems
Experience designing and delivering learning solutions in multiple countries and across diverse cultures
Operations experience a plus
Proficient in Microsoft Office
Experience with learning management systems, Saba a plus

Director, Sales Learning & Development Resume Examples & Samples

Oversee the sales training function and the instructional integrity of training programs including the functions of needs assessments, development of performance objectives, selection of instructional, presentation and distribution methods, creation of support materials (i.e. instructor led training materials, leaders guide, participant guides, job aids, handouts, assessments), and the creation of measurement tools
Pro-actively interacts with sales leadership to identify opportunities for sales performance improvement and collaborates effectively with all other key functions. Work with sales and marketing management to understand needs as they relate to existing products, new products/indications, territory management, compliance training, sales process and sales tools for sales representatives
Develop Certification Pathways and deliver curricula to address key knowledge and skill gaps
Training is targeted to individual needs and is embedded in daily workflow
Effectiveness is measured
Responsibilities include the design and delivery of initial product training, sales training, leadership training and ad hoc sales training such as POA events
Partner with field sales management, brand management, HR and enabling function management to determine needs and develop efficient and effective solutions to include: methodology of learning, training processes, technical / knowledge management and measurement/training evaluation. Manage vendor training and delivery process
Direct contact to sales and marketing for training needs and evaluations. Also directly responsible for the strategy development, oversight and delivery of leadership development training
Perform other duties assigned. Work with procurement to ensure a systematic process for make vs buy decisions
Conduct thorough due diligence, select/deselect, and mange vendors based on total value delivered against strategic objectives
Lead and direct WW training dept and sales enablement function to develop three to five year departmental strategy for T&D/sales enablement to include POA, Skills and Development programs, curriculum. Ensure the Americas T&D team contains the right mix of high performers, business experience and Training expertise

Director Learning & Teammate Development Resume Examples & Samples

Create and continually evolve strategic vision and direction for Leadership Development for both corporate and field groups at Bridgestone in collaboration with other key partners in HR and the business
Provides effective leadership to direct reports through 1:1s, performance management, development planning and coaching
Provide leadership to the Leadership Development team to ensure that commitments are being met in accordance with client expectations, timeliness resource plans and budgets and quality standards
Prepares staffing plans to align with needs of projects
Serve as liaison to HR Business Partners and business leaders to understand needs, conduct assessments as required to identify the best interventions, identify resources to design and implement
Serve as executive consultant to ensure the best development solutions are leveraged to meet the needs of the business
Oversee and contribute to development of processes, tools, and programs which expand organizational capabilities
Review plans and prototypes to ensure underlying business needs are being met. Identify third-party options when in-house solutions are not sufficient
Facilitate groups to successfully implement processes, tools, and programs
Incorporate deep knowledge of industry best practices in driving results. Ensures metrics are in place to guide continual program improvement
Facilitate evolution of training approaches to include more digital, social, mobile, virtual and global solutions as the business expands globally and digital natives join the workforce in ever increasing numbers
Personally deliver and facilitate training for senior audiences. Present effectively to inform and influence at all levels of the organization regarding Leadership Development programs and solutions
Partner with global counterparts to define and develop global leadership programs
Bachelors degree required. Masters degree preferred
10+ years of experience in training assessment instruments and methodologies
Excellent facilitation and presentation skills; proven business consulting and demonstrated negotiation skills
Demonstrated experience in programs/practices related to strategic change management, performance consulting; and/or org design
Demonstrated leadership experience that incorporates strong performance management and development
Demonstrated ability to work collaboratively in a highly matrixed environment

Director of Organizational Development & Learning Resume Examples & Samples

Bachelor’s Degree in Organizational Development, Human Resources or related field. Master’s Degree in Organizational Leadership highly preferred
Demonstrated successful experience in a leadership role. Minimum of five (5) to seven (7) years in an HR/ODL management position. Practical experience providing formal/informal executive coaching and development in all areas of leadership but particularly in culture creation, redefinition and both transition and change management at the individual, team and organizational level
Experience developing, implementing and using metrics to measure organization performance and improvement strategies. Strong coaching, conflict resolution and team building skills
Strong ability to listen, operate at a fast pace, operate at times with ambiguity and be adept at moving quickly to implement change at a rapid pace once decisions have been made
Excellent verbal and written communication skills and presentation skills
Demonstrated ability to partner and work collaboratively with key leadership roles
CPLP strongly desired
Coaching Certification required
SHRM -SCP or HRCI- SPHR accreditation required

Director Learning Design Leader Resume Examples & Samples

Measuring and evaluating client and associate learning experience in a continuous improvement model
Captures and analyzes broad range of metrics to provide insights, demonstrate impact and drive continuous improvement
BA/BS -- or equivalent experience
10+ Years of Experience including 8+ Years People Leadership (direct or indirect)

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