Learning Manager Resume Samples
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Learning Manager Resume Samples
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OM
O Mante
Osvaldo
Mante
749 Gene Parks
Houston
TX
+1 (555) 415 4947
749 Gene Parks
Houston
TX
Phone
p
+1 (555) 415 4947
Experience
Experience
San Francisco, CA
Learning Manager
San Francisco, CA
Orn-Klocko
San Francisco, CA
Learning Manager
- Developing and managing the overall strategy for training of FC associates by establishing standard training materials for all processes
- Design employee development programs using a blend of delivery methods (distance learning, eLearning, instructor-led training)
- Developing and maintaining a training structure for a growing business
- Own and manage the Staff Support Learning Plan: including the metrics/reporting/resource alignment and contracting
- Assist in creating an environment of ongoing learning and development opportunities that impact all CSC employees
- Identifying and implementing learning and performance improvement strategies that support the hotel’s strategic direction
- Ensure that the Learning Department creates/updates accurate and useful information for TWI Training other training aids/visuals
Houston, TX
Monitoring, Evaluation & Learning Manager
Houston, TX
Graham, Bins and Walter
Houston, TX
Monitoring, Evaluation & Learning Manager
- To create and capture opportunities to advance your career and fulfill your potential. To learn more, visit us at www.pwc.com/careers
- Organise and standardize monitoring in WVT
- Develop WVT policies for monitoring that include data collection protocols and procedures
- Identify and select Child Wellbeing indicators that reflect WVT strategy to be used as standardised indicators across area and technical programmes
- Review area and technical programmes to ensure alignment with LEAP 3 monitoring standards, including the use of WVT standardised indicators
- Provide guidance to DME staff (specialists, officers etc) and area/technical programme managers in setting up effective monitoring systems
- Ensure that WVT data collection protocols and procedures are followed across area and technical programme
present
Philadelphia, PA
Senior Learning Manager
Philadelphia, PA
Balistreri-Hegmann
present
Philadelphia, PA
Senior Learning Manager
present
- Develop, facilitate, track, and report associate, manager, and train-the-trainer (TTT) sessions, onboarding new stores and training existing store teams
- Assist in management and mentorship of the Software Apprentice Program
- Willingness to work on a variety of tasks and projects
- Collaborate with subject matter experts to build compelling course content that improves knowledge retention and transfer
- Manage delivery of highly complex training programs that are business-critical and have bottom line impact from initiation to delivery
- Global Enterprise level thinking
- Mentor newly hired software engineers as they complete the onboarding curriculum
Education
Education
Bachelor’s Degree in Education
Bachelor’s Degree in Education
Pepperdine University
Bachelor’s Degree in Education
Skills
Skills
- Strong client focus and the ability to quickly and effectively build and sustain relationships and establish trust
- Passion for delivering great learning experiences and strong affinity for nonprofit capacity building
- Excellent organization skills with the ability to effectively manage multiple priorities
- Strong knowledge of learning design, instructional methods and adult learning
- Good IT knowledge (all systems & tools associated with course design, development &delivery)
- Strong attention to detail
- Accountable for ensuring the most appropriate learning resources are aligned to agreed deliverables
- Keen attention to detail and strong follow-through skills
- Accountable to the development of key performance indicators against learning activities to ensure quality assurance
- Great interpersonal skills
15 Learning Manager resume templates
Read our complete resume writing guides
1
Sales Learning Manager Resume Examples & Samples
- Responsible for developing engaging training materials and programs supporting sales and service within Retail Distribution
- Design instructional strategies as appropriate to the course objectives and to keep the learner engaged and interacting with the course
- Provide ongoing feedback to the Country Business Learning function in terms of curricula content and its suitability to the local business/context
- Provide ongoing input to a) course improvements; b) new course needs; c) new course content development
- Collaborate with internal stakeholders to define learning needs and strategies
- Evaluate emerging learning technologies and conduct organizational analysis to identify readiness to implement
- Incorporate measurement mechanisms to gauge effectiveness of strategies, using such metrics to guide follow-up actions to ensure the delivery and transfer of sustainable and measurable business outcomes
- Responsible for the dedicated business trainers on shore and offshore
- Ensure learning activity is entered into GLMS
- Ensures relevant governance structure in place to monitor ongoing quality standards across all three geographic locations aimed at a consistent customer experience
2
Learning Manager Resume Examples & Samples
- Strong Relationship Management Skills
- Strong Coaching & Communication Skills
- Demonstrated Leadership and Influence Skills
- Organizational Understanding
- Bilingual (French & English)
- Undergraduate University degree
- Facilitation/training & adult workplace learning experience
- Understanding of BMO products & services, business and technology processes
3
Business Learning Manager Resume Examples & Samples
- Responsible for developing engaging training materials & programs supporting sales and service
- Responsible for applying ID concepts, theories and models based on relevance
- Design instructional strategies as appropriate to the course objectives and to keep the learner engaged and interacting with the course
- Responsible for the effective implementation of the core learning curricula to the highest standards
- Provide ongoing feedback to the Country Business Learning function in terms of curricula content and its suitability to the local business/context
- Provide ongoing input to a) course improvements; b) new course needs; c) new course content development
- Collaborates with internal stakeholders to define Learning needs and strategies
- Has responsibility for volume, quality, timeliness and delivery of end results for learning programs
- Evaluate emerging learning technologies and conduct organizational analysis to identify readiness to implement
- Incorporate measurement mechanisms to gauge effectiveness of strategies, using such metrics to guide follow-up actions to ensure the delivery and transfer of sustainable and measurable business outcomes
- Strong planning, organizational, partner/relationship building and project management skills, with the ability to anticipate problems and opportunities and develop effective strategies with clear objectives
- Responsible for the dedicated business trainers on shore and offshore
- Scheduling and resourcing of all Business Trainers aligned with the Central Business Team, ensuring appropriate resources exist to meet local demands
- Scheduling learning programs for Citiphone staff to planned shrinkage
- Monitor and evaluate the Business Trainer performance, specifically the standards and quality of delivery
- Ongoing coaching and development of the Business Trainers
- Ensure the timely evaluation of the Learners experiences
- Responsible for the management and reporting of Learning analytics for Citiphone
- Ensure Citiphone learning activity is entered into GLMS
- Ensures relevant governance structure in place to monitor ongoing quality standards across all three geographic locations aimed at a consistent customer experience
- Proven experience as a trainer and competence with adult learning principles
- Proven experience in instructional Design, content development and eLearning solutions
- Experience in either an operational, service or sales environment (ideally obtained within banking and finance)
- Comfortable using of MS Office applications such as Excel , Captivate , Brain shark and Word
- Strong communication skills
- Effective inter personal skills to engage and influence multiple interfaces to drive consensus
- Ability to work under resource and time constraints
- Ability to innovate and conceptualise solutions based on inputs received from stakeholders to cater to various types of learners
- Strong understanding of Customer Service environment
- Strong conceptual ability to come up with strategies and the plans to execute against them
- Ability to manage complex projects involving multiple interfaces
- Self-starter – positive, energetic and able to prioritize and act upon the important issues whilst keeping communication channels open to relevant stakeholders
4
Learning Manager Resume Examples & Samples
- Establish and manage a Supply Chain Academy (aka ISCM University)
- 5+ years in administering learning and development programs
- Experience working in a global environment, with learners in numerous languages, geographies and time zones
- Experience in developing a training curriculum and multiple content areas for a global audience, with a high degree of input from and collaboration with global team members
- Experience designing and implementing various content delivery mechanisms for a global audience
- Ability to work collaboratively with, and to seek input from, a wide range of parties in multiple locations with various job functions, inside and outside of Disney
- Proven skills in project management
- 5 years Experience working in Supply chain, or developing/delivering training/development in a related subject matter, experience strongly preferred
- Well connected with in the Supply Chain community and within external organizations
5
Learning Manager Resume Examples & Samples
- Support World Class Learning through the design and development of global and regional learning material (technical or non-technical) for classroom and virtual delivery
- Facilitate EMEIA and Regional learning events (technical or non-technical)
- Work with UK&I Talent Development Team Leader and course managers to ensure high quality deployment of Technical/FW learning in line with the UK&I deployment model
- Programme manage a group of courses, or course manage specific complex courses, with responsibility for the overall UK&I strategy of delivery and deployment of that programme or course
- Hold and maintain strong relationships with the business, directly within the service lines. For example, with EMEIA and Global Learning teams, Resourcing, Operations, Learning Champions, Q&RM/PPD, Subject Matter Experts, People Leaders, SL clients or External learning providers
- Actively drive EYU in the business and act as an adviser to the business on all aspects of EYU (learning, experiences and coaching)
- Lead and/or contribute to EYU and Learning initiatives (both SL and Firm wide) across the UK&I region and Globally
- Maintain a thorough understanding of the UK&I Learning Deployment Operating Model and ensure it is applied consistently
- Provide leadership and build motivation within the team, acting as a role model
- Coach and support the Talent Development Senior Learning Consultants and Learning Consultants to increase their knowledge, skills and competence within their role
- Counselling of Learning Consultants
- Support the recruitment and induction of Learning Consultants
- Support the UK&I Talent Development function by undertaking other operational activities, for example, Finance activities and budgetary responsibilities, and management of external suppliers, management information etc
- Management of internal communications, branding and marketing for your client group
- Be a first point of contact for Talent Development queries the service lines
- A learning background within a Professional Services firm is required for this role
- Track record of maintaining strong business relationships
- Experience in learning deployment, coordination, coaching, counselling and managing the day to day activities of direct reports
- Strong project management capabilities
- Excellent people management, coaching and interpersonal skills with an ability to manage difficult conversations
- Highly organised with an attention to detail, an ability to deliver to deadlines and to prioritise effectively
- Proactive problem solver and creative thinker
- A desire to embrace and lead change
- Ability to interact well with people at all levels within the firm (from Partner down)
- Strong team player with an enthusiastic, can do approach
- Excellent oral, written and communication skillsWho we are
6
Learning Manager HR Resume Examples & Samples
- 5+ years of experience of relevant HR/OD/Learning experience, as well as leading and implementing development programs
- 2-4 years leadership/executive consultation experience
- Ability to collaborate and build relationships with stakeholders across functional and organizational lines
- Facilitation skills that meet the challenges of engaging audiences at all levels
- Superior organizational and process management skills as demonstrated by an ability to manage multiple detailed projects and drive towards deadlines
- Current on best practices within the HR/Learning/OD community and able to adapt and evolve such practices within different organizations
- Strong business acumen and a track record of success partnership with senior leadership and HR Business Partners
- Strong consulting skills, project management skills, and facilitation skills are critical for success
- Excellent written and verbal communication skills with the ability to listen and adapt messages
- Ability to provide internal consulting to clients
- Strong transformation management skills and experience
- Expertise in the design and delivery of intact team training and teambuilding; excellent facilitation and delivery skills for training and off sites
- Success in the diagnosing and prescription of organizational development interventions
- Ability to collect and analyze data to effectively support performance improvement recommendations and solutions
7
Learning Manager Teavana Retail Sales & Operations Resume Examples & Samples
- Develops and recommends strategic approach for business unit specific learning program(s) and delivers implementation recommendations that support achievement of business goals and strategy
- Manages the development process from initiation through completion, including management of scoping, scheduling, defining deliverables, review cycles, milestone and resource tracking, and reporting
- Defines and manages maintenance, revision or retirement recommendations for learning curricula using defined L&D processes
- Leads project teams to develop new curricula as well as revise or maintain existing programs
- Consults with subject matter experts and stakeholders on L&D implications of potential business decisions and on gap analysis between current performance and business goals and requirements
- Evaluates and analyzes feedback and key metrics to measure the effectiveness of L&D programs and processes in meeting business goals
- Researches innovation in L&D; benchmarks and analyzes key metrics within training industry in key content areas to inform curriculum development
- Managing learning programs (5 years)
- Designing curricula and adult learning and instructional programs (5 years)
- Project management (3 years)
- Business background in retail or customer service industry (2 years)
- Delivering and maintaining learning programs (2 years)
- Facilitating groups and delivering presentations (2 years)
- Individual and organizational performance consulting (2 years)
- Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
- Knowledge of adult learning theory and the effective application in a business setting
- Plans, resources and monitors the effective delivery of learning and performance solutions
- Demonstrates knowledge of Teavana business strategy and goals and how their work contributes to success
- Recognizes potential problems before they become larger issues; solves problems effectively and follows-up on results
- Leads self and others successfully through minor and major change
- Communicates effectively cross-functionally, cross-culturally and cross-levels
- Ability to influence effectively others
- Enables open, constant and constructive dialogue between business functions and L&D
- Ability to navigate ambiguity and work independently and as part of a team
- Carefully considers multiple factors before making decisions
- Is able to link business decision to results, understands Return on Investment (ROI) of decisions/actions
- Proficient in Microsoft Word, PowerPoint and Excel
- Ability to use Web- or computer-based training (CBT) authoring software
8
Learning Manager Learning & Talent Systems Resume Examples & Samples
- Enterprise system admin experience with an enterprise Learning Management System (LMS)
- A robust understanding of learning specifications such as SCORM or xAPI
- Understanding of performance and talent management practices across the associate lifecycle
- Strong oral, written and presentation skills
- Ability to influence and coach teams
- Ability to leverage technology and tools to communicate, track, document, and analyze the impact of learning and development
- Demonstrated ability to engage and develop team
- Bachelor’s or Master’s Degree in Human Resources, Information Technology, Learning, Business or a related field
- Experience with any Software as a Service Learning Management System (eg: Cornerstone OnDemand, Saba, etc)
- Experience leading an LMS implementation and migration
- Proven team leadership experience
9
Learning Manager Clinical Excellence Resume Examples & Samples
- Partner with operational leadership and HR to execute Human Capital strategic initiatives
- Own the leadership development process and execution for CLD
- Lead a team of consultants in various locations to deliver programs and services to meet enterprise clinical needs
- Collaborate across the enterprise to leverage knowledge and expertise of company-wide facilitation resources in order to produce scalability of program
- Continually align leadership development programs with company-wide efforts
- Allocate team resources to effectively maximize resources and impact enterprise talent pool
- Evaluate success of programs in terms of learning, talent development and business outcomes
- Develop and maintain on-going relationships with operational leaders in order to identify needs
- Be a key contributor to CLD Leadership Team to realize the strategic intents of Clinical Learning and Development
- Some travel required
- Bachelor’s Degree with preference for degree in Business or Human Resources or any field
- Demonstrated success consulting with various operational leaders and stakeholders to deliver learning and development services that aligns with business strategy
- Strong collaborator with ability to influence and partner multiple stakeholders to execute a common set of solutions
- Experienced learning professional with direct experience leading teams and talent processes
- Ability to select appropriate mix of interventions to meet stated outcomes
- Master’s Degree in Business Administration
- Certified in Emotional Intelligence, Executive Coaching and Leadership Programs. (i.e. DDI, Vital Smarts, etc)
- Knowledge of licensure and continuing education programs and processes
10
UK&I Talent Development Tax Technical Learning Manager Resume Examples & Samples
- Contribute to the Accelerated Corporate Tax Development (ACTD) programme which is delivered to our graduate and school leaver intake in their initial three to five years with EY
- Contribute to the design, development and facilitation of the CT core curriculum course material to a high technical standard whilst addressing any feedback received. Able to deliver material to experienced hire population
- Provide presentations, facilitate courses and programmes and engage in coaching via one to one, small group or via virtual classrooms settings
- Sound experience of delivery of course material whilst adopting a variety of delivery methods. These may include facilitation, coaching and mentoring, case studies, web based learning, group discussion and action learning sets, all to support on the job learning
- Actively work with the Tax Talent Development team to deliver blended learning programmes to integrate virtual learning and self-study elements into existing classroom based courses
- Review and provide feedback on courses as part of our commitment to quality and process improvement
- Work with course project managers to ensure high quality deployment of Technical learning in line with the UK&I target operating model and ensure it is applied consistently
- Responsibility for building and maintaining strong relationships with the tax practice. For example, with EMEIA and Global Learning teams, Resourcing, Operations, Learning Champions, Q&RM/PPD, Subject Matter Experts, People Leaders or External learning providers
- Actively promote EYU (learning, experiences and coaching) in the tax practice. This may include leading and/or contributing to EYU and technical learning initiatives across the UK
- Provide leadership and build motivation within the team, acting as a role model
- Partner with the Senior Learning Consultants, Learning Consultants and Learning Coordinators within the Tax Talent Development team to ensure delivery of end to end course management
- Provide support and contribute to the management and writing of internal communications, branding and marketing for your courses/ programmes
- Be a point of contact for tax technical queries from the Tax service line
- Strong corporate tax technical knowledge and experience, ideally ACA, ICAS, ACCA and/or CTA qualified
- Past experience of working in Corporate Tax
- An understanding of tax accounting is desired although not essential
- Track record of maintaining strong business relationships and ability to interact well with people at all levels within the firm, irrespective of seniority
- Ability to work as part of a virtual team
- Excellent coaching and interpersonal skills with an ability to manage difficult conversations
- Strong IT skills – Word, Excel, Outlook, PowerPoint, SharePoint
11
UK&I Talent Development Learning Manager Resume Examples & Samples
- Work with the UK&I Talent Development Team Leader and course managers to ensure high quality execution of Technical learning in line with the UK&I deployment model. Conduct reviews to ensure that courses are fit for purpose
- Responsibility for building and maintaining strong relationships with the business, directly within the service lines. For example, with EMEIA and Global Learning teams, Resourcing, Operations, Learning Champions, Q&RM/PPD, Subject Matter Experts, People Leaders or External learning providers
- Lead on the strategic evaluation of the return on investment of learning delivered to the Tax Service Line and implement appropriate changes in order to maximise the performance development culture within the practice
- Provide feedback, coach and support the Talent Development Senior Learning Consultants and Learning Consultants to increase their knowledge, skills and competence within their role
- Responsible for the operational line management of Senior Learning Consultants, Learning Consultants and Learning Coordinators (working with the Senior Learning Consultant), including portfolio planning and management of direct reports
- Support the UK&I Talent Development function by undertaking other operational activities, for example, management of the GSS relationship, broader Finance activities and budgetary responsibilities, and management of external suppliers etc
- Development and ongoing management of a reporting dashboard and MI to demonstrate value add and return of investment on learning delivered to the Tax practice
- Management of internal communications, branding and marketing for your client group
- Be a first point of contact for Talent Development queries from the service lines
- Experience in learning deployment, coordination, coaching, counselling and managing the day to day activities of direct reports
- Ability to demonstrate experience in evaluating, driving change and implementing best practice in a learning environment
- Excellent people management, coaching and interpersonal skills with an ability to manage difficult conversations
- Highly organised with an attention to detail, an ability to deliver to deadlines and to prioritise effectively
- Able to work at pace, enjoys variety and can juggle conflicting demands on time
- Ability to interact well with people at all levels within the firm
- Strong IT skills – Word, Excel, Outlook, Sharepoint
12
Senior Learning Manager Resume Examples & Samples
- More than 8 years experience in HR or Learning/Training functions
- Strong experience in design & roll out of top class Sales Training academy content & framework in China
- Strong knowledge of modern distribution in China (Modern Trade & Cosmetic stores in particular) highly appreciated
- Able to design & deliver and / or Train the trainer & animate in-house trainers to deliver some of the trainings in the most cost efficient way to achieve optimal & fast coverage of the target population
- Potential to step up to become head of Learning function
- Fluency in written/spoken Mandarin and English
13
Learning Manager, Capability Development Resume Examples & Samples
- Develops and recommends strategic approach for business unit specific learning program(s) and delivers implementation recommendations that support achievement of business goals and strategy
- Manages the development process from initiation through completion, including management of scoping, scheduling, defining deliverables, review cycles, milestone and resource tracking, and reporting
- Defines and manages maintenance, revision or retirement recommendations for learning curricula using defined L&D processes
- Leads project teams to develop new curricula as well as revise or maintain existing programs
- Consults with subject matter experts and stakeholders on L&D implications of potential business decisions and on gap analysis between current performance and business goals and requirements
- Evaluates and analyzes feedback and key metrics to measure the effectiveness of L&D programs and processes in meeting business goals
- Researches innovation in L&D; benchmarks and analyzes key metrics within training industry in key content areas to inform curriculum development
- Managing learning programs (5 years)
- Designing curricula and adult learning and instructional programs (5 years)
- Project management (3 years)
- Business background in retail or customer service industry (2 years)
- Delivering and maintaining learning programs (2 years)
- Facilitating groups and delivering presentations (2 years)
- Individual and organizational performance consulting (2 years)
- Plans, resources and monitors the effective delivery of learning and performance solutions
- Demonstrates knowledge of Starbucks business strategy and goals and how their work contributes to success
- Recognizes potential problems before they become larger issues; solves problems effectively and follows-up on results
- Ability to influence effectively others
- Enables open, constant and constructive dialogue between business functions and L&D
- Ability to navigate ambiguity and work independently and as part of a team
- Carefully considers multiple factors before making decisions
- Ability to use Web- or computer-based training (CBT) authoring software
14
Learning Manager Resume Examples & Samples
- Accountable for the design and delivery of new learning interventions that drive engagement and build Digital knowledge, skills and capability across MBNA, working in partnership with the Learning Consultant to ensure learning plan objectives are achieved within the agreed timeframes
- Lead the team to design ‘learner centric’ solutions that meet the overall business objectives and provide ‘best in class’ learner experience
- Lead the team to design and / or deliver Learning interventions aligned to the Employee Experience, making relevant connectivity across OE
- Lead the research and implementation of new channels for the delivery of learning solutions to meet the ever changing needs of both the business and the learner
- Accountable for ensuring the most appropriate learning resources are aligned to agreed deliverables
- Accountable for the MBNA Learning Curriculum, ensuring new and existing learning solutions are designed / maintained within the Learning Governance Framework
- Maintain an organized approach to managing daily learning activities for the team and be able to simultaneously balance multiple demands to achieve optimal efficiency and productivity
- Drive the effective implementation of specific learning solutions in partnership with the Learning Consultants to improve business and employees performance
- Lead the monitoring and analysis of the return on investment (ROI) and overall performance of all learning interventions, driving measurable improvements where required
- Experience of leading teams of Instructors and/or Consultant
- Experience of designing and delivering both technical and behavioural learning solutions
- Expert design capability and knowledge of e-learning solutions
- Proven experience of designing solutions for delivery across a broad range of channels
- Knowledge and experience of working within Learning Management Systems
- Knowledge and awareness of the Digital landscape
- Proven experience of leading transformational projects and initiatives from a Learning perspective
- Experience of working in Retail and / or Financial Services
- Expert Coaching skills
- Proficient in Microsoft Windows (Word, Excel and Powerpoint)
15
Learning Manager Resume Examples & Samples
- Help drive the learning strategy through planning and development of programs and learning solutions for C&W
- Manage the end-to end development process, including training design and delivery
- Design learning solutions that support critical business initiatives
- Design employee development programs using a blend of delivery methods (distance learning, eLearning, instructor-led training)
- Develop learning and talent related communication mechanisms and enhance existing sharepoint sites and portals such as our New Hire Orientation site and Global Managers Toolkit
- Support the Performance Management program by developing materials, procedures, guides and other documentation aimed at managers and employees
- Manage and support learning activities both onsite and offsite as required
- Provides assistance with assessment administration and analysis (example: 360 feedback and personality assessments)
- Work as part of the Global HR team, promote best practices and assist with the implementation of other critical business initiatives
- Bachelor’s degree with a minimum of 5 years relevant Learning and HR experience (inc experience with corporate education and best practices)
- Experience in real estate or financial services industries is a plus
- Must have demonstrated experience in developing and managing large scale learning programs for a global sales organization
- Strong execution and implementation skills
- Strong written and verbal communication skills including public speaking skills
- HR strategic planning, consulting with executive level clients and relationship building within a matrix management organization
- Experienced in vendor management and budget management
- Must be a team player with the ability to work independently and be accountable for results
- Must be highly professional and demonstrate an executive presence
- Proficiency with Microsoft products especially Microsoft Office (Outlook, Excel, Word, and PowerPoint)
- Knowledge of HR systems is advantageous, in particular Peoplesoft, Performance Management and Learning Management Systems (LMS)
- Knowledge of Sharepoint, Web Design/Layout and/or eLearning software (eg Articulate or Captivate)
- Ability to work in a challenging environment with multiple competing deadlines
- Must have an ability to plan, communicate the strategy and pay close attention to detail
16
Learning Manager Fixed Term Contract Resume Examples & Samples
- Manage multiple learning solutions at varying stages of the learning life cycle
- Deliver customer service for Wealth Management professionals who have career development queries
- Examine and review current processes, research and recommend well thought out solutions to improve productivity
- Effectively and efficiently manage various requirements while working through ambiguity
- Actively engaged in RBC Reward and Recognition activities with HR-Recruitment and Learning, broader HR Community and across lines of business by consistently participating in R&R events
- Proactively seek opportunities to demonstrate Leadership skills in both day to day activities/tasks and in a team setting
- Proven relationship management skills across many levels of the organization and multiple lines of business on a global basis
- Proven adult learning consulting, design and development expertise
- Excellent knowledge and use of learning delivery channels, educational technology/social media and application within a learning environment
- Superior time management skills; ability to manage multiple priorities and to problem solve
- Broad knowledge of the Wealth Management industry
- Undergraduate degree and Post Graduate degree
- Experience of leadership/organizational development proven HR experience
- LI-SS2
17
Assistant HR Learning Manager Resume Examples & Samples
- Contribute to the diagnose, design and roll-out of development plans
- Coordinate learning events and meetings (planning, logistics and administration)
- Create program materials (cards, game, presentation, poster, facilitator guide)
- Utilize internal learning processes and tools
- Fill-in and update exhaustive and reliable data and measure of learning impact systems
- Use internal data and metrics to drive learning activity and ensure regular reporting
- Track Learning budgets and expenses
- Mastery of adult learning principles
- Training design and delivery
- Organizational development, change and project management
- Effective use of digital learning tools
18
Talent Development Learning Manager Resume Examples & Samples
- Work with UK&I Talent Development Team Leader and course managers to ensure high quality deployment of Technical/FW learning in line with the UK&I deployment model. Generate quality deliverables that are leveraged as leading practice by groups outside of their own
- Programme manage a curriculum of courses, or course manage specific complex courses, with responsibility for the overall UK&I strategy of delivery and deployment of that programme or course
- Lead on the strategic evaluation of return on investment of learning delivered by the Tax Service Line and implement appropriate changes in order to maximise the performance development culture within the practice. Assume key leadership role in continual process improvement projects that positively impacts the team and our service delivery
- Responsibility for building and maintaining strong stakeholder relationships with the business, directly within the service lines and recognising the multiple perspectives they may have. For example, with EMEIA and Global Learning teams, Resourcing, Operations, Learning Champions, Q&RM/PPD, Subject Matter Experts, People Leaders or External learning providers
- Actively drive EYU in the business and act as an adviser to the business on all aspects of EYU (learning, experiences and coaching). This may include leading and/or contributing to EYU and Learning initiatives (both SL and Firm wide) across the UK&I region and Globally
- Maintain a thorough understanding of the UK&I Learning Deployment Operating Model and ensure it is applied consistently
- Provide leadership and build motivation within the team, acting as a role model, particularly during periods of change
- Coach and support the Talent Development Senior Learning Consultants and Learning Consultants to increase their knowledge, skills and competence within their role
- Drive our people priorities through the counselling of Learning Consultants
- Support the recruitment and induction of Learning Consultants
- Support the UK&I Talent Development function by undertaking other operational activities, for example, management of the GSS relationship, broader Finance activities and budgetary responsibilities, and management of external suppliers etc. Proactively identify and lead opportunities to connect with various clients across SL’s and the wider talent development team
- Management of internal communications, branding and marketing for your client group. Proactively use professional network to identify and/or support our business needs (internal and external)
- Enhance and protect Talent Development reputation by using in-depth knowledge of Talent and Learning to identify key issues and recommending innovative options to leadership
- Track record of maintaining strong business relationships
- A desire to embrace and drive change whilst identifying and implementing process improvements and demonstrating best practice
- Proactive problem solver and creative thinker
- Ability to interact well with people at all levels within the firm (from Partner down)
- Strong IT skills – Word, Excel, Outlook, SharePointWho we are
19
Learning Manager Resume Examples & Samples
- Assist in creating an environment of ongoing learning and development opportunities that impact all CSC employees
- Facilitate training classes and workshops that build employee capabilities which align to CSC Company’s strategic planning map
- Manage HQ New Employee Orientation and Trail Guide programs by utilizing proven best-practice strategies to ensure efficiency and engagement. Includes overseeing programs’ budgets and training the support teams ongoing. Report on programs’ metrics and effectiveness
- Assists with research on the effectiveness of current learning activities, and support process improvement opportunities
- Accountable to the development of key performance indicators against learning activities to ensure quality assurance
- Stays current on best practices in organization development and business trends, technologies, and best practices
- Gathers feedback from stakeholders to ensure program content is business and customer focused, fresh, relevant, impactful and continuously improving
- Work with L&D partners, vendors and subject-matter experts (SME’s) as needed to achieve objectives. Build partnerships with L & D colleagues from other geographies, in an effort to collaborate on shared learning needs
- Stay informed of technology and innovation opportunities within CSC. Leverage internal resources as appropriate to deliver cost-effective learning solutions
- Assist in supporting the Content / ID team as needed which may include the production of multimedia courseware, general content review and other duties
20
Learning Manager Office Resume Examples & Samples
- Full responsibility for all types of learning activities: planning, budgeting, organizing, etc Driving Management University Program – comprehensive learning program for all managers of adidas Group (approx. 200 participants from first time managers to department directors). Including design and delivery of leadership programs. Business communication with Vice Presidents or the company Facilitation of strategic meeting with Top and Middle Management Conducting coaching & mentoring sessions People development in collaboration with HR Business Partners Team Learning program for line staff in the office – soft and hard skills training eLearning portal development Managing the team of 1 trainer and 4 business partners (functionally)
- Succession Health Index Project Delivery
- Variety of projects and tasks Fast professional growth Growing area of responsibility Development within a multinational company
- Higher education (Technical, Psychological or Pedagogical) Additional education: Train the Trainer 7+ years experience in T&D field Knowledge of various learning tools and ability to implement and adopt them Solid experience as in learning system organizing, planning and budgeting Training design experience Project management with proven ability to manage multiple projects simultaneously People management experience Experience in communication with Top Management of the company Fluent English is a must Excellent presentation/facilitation skills Leadership Maturity Excellent verbal and written communication skills Excellent project management skills and ability to work under deadlines Pro-activity Consistency Systematic thinking
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Learning Manager Resume Examples & Samples
- 3+ years of experience in the Learning and Program Development field; 2+ years of experience in a Leadership role
- Passion for delivering great learning experiences and strong affinity for nonprofit capacity building
- Knowledge of Adult Learning theory and evidence of using it to develop innovative Learning Solutions
- Experience with multiple learning modalities, such as instructor-led, self-paced, etc
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Talent Development Learning Manager Resume Examples & Samples
- Work with the Talent Leader to build a Learning function that is seen as leading in the market and equips our people with the technical skills and knowledge to win market share
- Support World Class Learning through the design and development of global and regional learning material (technical or non-technical) for classroom and blended delivery, specifically for Managers, Senior Managers and Directors within both TAS & Advisory
- Project Manage the redesign and implementation of Knowledge, Skills and Abilities (KSAs) for both TAS & Advisory which includes
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Talent Development Learning Manager Resume Examples & Samples
- You will be aligned to the Tax Service Line and you may also be required to contribute to activities or projects across the wider UK&I Talent Development function
- Support World Class Learning through the design and development of global and regional learning material (technical or non-technical) for classroom and virtual delivery. Challenge the delivery of some of this learning to move towards a blended learning model
- Lead on the strategic evaluation of return on investment of learning delivered by the Tax Service Line or FWL team and implement appropriate changes in order to maximise the performance development culture within the practice. Assume key leadership role in continual process improvement projects that positively impacts the team and our service delivery
- Coach and support the Talent Development Senior Learning Consultants and Learning Coordinators to increase their knowledge, skills and competence within their role and move towards the Trusted Advisor Model
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Region Learning Manager Resume Examples & Samples
- Bachelor’s Degree required, preferably in Learning & Development (L&D), Instructional Design (ID), Organization Development (OD), Education, Human
- Proven presentation, facilitation and curation skills
- Excellent communication (oral and written) skills,
- Certification and experience leading GE Leadership Experience or Leadership Skills courses
- Able to handle multiple priorities; initiate, lead and manage change
- Outstanding interpersonal skills - focuses on the learner and know how to create the best experience in a program. Approachable, engaging with high
- Consultative skills to ensure the learning objectives are linked to the business priorities
- Ability to design content that is contemporary and relevant to create meaningful customer experiences
- Strong coaching skills; knows how to develop other’s capabilities
- This position is eligible for work from any US location, remote workers accepted. However the person must have easy airport accessibility for role related travel
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Personalized Learning Manager Resume Examples & Samples
- Educational technology expertise. Well versed in blended learning and education technology market and key solutions/players. Ideal candidate has classroom implementation experience
- Project management. Able to organize complex ideas, multiple projects, and tasks into manageable workplans. Prioritizes well and manages to completion in a timely manner. Able to coordinate and manage the contributions of others through relationships and influence
- Relationship management. Able to build strong partnerships and trust, with internal and external stakeholders
- Problem solving. Able to seek creative solutions in challenging situations. Open to considering different perspectives and being influenced by others
- Teaching and learning experience. Deep classroom experience that enables rich evaluation of solutions and credibility to coach/influence teachers and leaders
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Associate Learning Manager, Asia Pacific Resume Examples & Samples
- This role will be responsible for leadership, sales and other core competencies development for people managers and individual employees of Ingersoll Rand Asia Pacific
- Based out Shanghai which is headquarter of Ingersoll Rand Asia Pacific, the learning manager shall consult on and ensure the best learning solutions to internal business teams as well as deliver the best business results valued by business leaders and other internal stakeholders
- The learning manager will lead continuous activities of timely understanding learning and development needs of the business teams, provide professional insights and advices to the leaders of best learning interventions and collaborate effectively with cross-functional teams to design and implement leadership programs, sales capability development programs and other critical learning programs
- Reporting to the director of Asia Pacific enterprise learning, the learning manager shall be able to work independently on learning program implementations while receiving guidance and support on the designing and milestone stages. He/She shall also facilitate some training programs offered to individual employees
- At least three years experiences in a sales, marketing or HRBP role with large global companies
- At least 5 years’ experiences in learning and development with global companies
- Good facilitation skills
- Strong learning program design and program management skills
- Good team player and effective influencer from learning professional perspective
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Commercial Learning Manager, Facilitation Resume Examples & Samples
- Direct, plan, or implement policies, objectives, or activities of Hach’s learning facilitation function to ensure continuing operations, to maximize returns on investments, or to increase productivity
- Develop and maintain relationships with key stakeholder groups where there is an opportunity to partner with water quality learning delivery
- Ability to build people, teams and organizations in the creation and management of this new group. Key success factors include attracting strong talent and developing their skill sets
- Proficiency for charting the course through creation and implementation of the group strategy
- Driving innovation and growth to increase the impact of this department across the Commercial Team
- Leading through DBS to measure and improve performance to targets
- Bachelor’s Degree in Business, Science, Industrial/Organizational Psychology, Communication or related field
- Experience in a learning, organizational development, or related field
- Experience in project and program management
- Outstanding platform skills
- Knowledge of instructional design and adult learning theories
- Experience and outstanding capabilities engaging with external customers
- Experience working globally
- Advanced skills in Microsoft Office applications (PowerPoint, Excel, Word, Outlook and Project)
- Experience working with virtual learning platforms and virtual meeting software (e.g., Microsoft Lync, LiveMeeting, WebEx)
- Experience using knowledge sharing tools (e.g., Sharepoint)
- Ability to work comfortably with senior leadership in a virtual environment
- Strong verbal and written communication skills; strong business writing skills
- Ability to work independently and in a self-directed manner with minimal guidance
- Ability to manage competing, high-priority demands in a fast-paced environment
- Ability to be flexible and adaptable to change when presented with shifting priorities and deadlines
- Experience working with e-learning platforms and digital learning tools (e.g., Brainshark, SkillsSoft)
- Experience working with eLearning authoring tools (Articulate, Lectora, Captivate)
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Learning Manager Resume Examples & Samples
- Delivers workplace learning, performance improvement programs, and initiatives to best achieve long-term business success
- Identifying and implementing learning and performance improvement strategies that support the hotel’s strategic direction
- Ensure managers’ leadership skills are developed by means of their competencies and employees are trained on the needed skills to successfully perform their jobs to attain service excellence
- Helps drive service quality assurance program
- Manages an effective standards training program and ensures Standards Training Manuals are updated regularly and training checklists are turned in for new hires
- Bases the direction for learning on a thorough Learning Needs Analysis
- Designs solutions for learning needs by rapidly creating and developing learning programs that target performance gaps
- Evaluates the effect of training programs and initiatives through measuring results and monitoring behavioural change
- Prepares and produces monthly and quarterly training calendars that reflect performance gaps and learning needs
- Creates and adheres to an annual budget for all training programs, initiatives, and learning resources
- Must be fluent in both written and spoken Korean, with proficiency in written and spoken English
- University degree or equivalent experience required
- Minimum 3 years experience in a managerial capacity
- Experience in hotel operations, preferably Four Seasons or other service environments
- Experience in adult education or a similar environment
- Experience managing in diverse cultures
- Ability to operate computer equipment and systems
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Learning Manager Resume Examples & Samples
- A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience. Master’s degree preferred
- Resume that shows steady progression in Training/Learning Management for the last 5+ years
- 5+ years of related experience in a distribution or manufacturing environment
- Experience delivering training/information to peers, hourly associates, and senior management
- Experience developing and implementing department goals and strategies based on broader organization goals
- Experience interpreting data analytics
- Experience working with hourly employees, as well as exempt personnel
- Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
- Desire to thrive in a dynamic, growing environment
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Learning Manager Resume Examples & Samples
- Experience interpreting data analytics using advanced Excel strategies
- Experience working with and delivering training/information to peers, hourly associates as well as exempt personnel
- Master’s Degree in related field
- Resume that shows steady progression in for the last 5+ years in a manufacturing/production/distribution leadership role
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Learning Manager Pantry Resume Examples & Samples
- Fluency in verbal and written English
- A willingness to travel to different EU site locations 30% – 40% of the time
- Experience designing and developing training content including instructor-led materials, job aids and other training content
- Ability to apply adult learning principles and incorporate this into curriculum design and development
- Master degree or equivalent would be ideal
- Experience in food retail or food logistics
- Experience working on projects with a geographically dispersed team
- Experience in Human Resources and/or Organisational Development
- Fluency in (one of these in addition to proficiency in English) German, Spanish or Polish
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Technical Learning Manager Resume Examples & Samples
- 5+ years Management experience in an engineering, manufacturing, or distribution environment
- Experience developing and delivering training programs
- 2+ years experience as a technical trainer in subjects that involve both operational process and technology (e.g. use of software tools and reporting)
- Experience teaching and developing associates and managers to deliver key organizational goals driving PDCA
- Fluent English and Japanese and ability to communicate with global teams both verbally and via written correspondence. Ability to translate operational process descriptions and other training contents from English to Japanese
- Proven ability to influence others and deliver business results without having positional authority. Cross-functional project management experience
- Bachelor Degree in Engineering, Operations or related technical field
- Data driven management or kaizen leadership experience
- Ability to Deep Dive and develop innovative ideas for process challenges
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Learning Manager Resume Examples & Samples
- Experience as trainer, coach, learning content creator or instructional designer
- Background in adult learning theory
- Proven ability to transfer knowledge to others
- Understanding key concepts and use of educational technology
- Knowledge of management development training practices
- Proficiency in public speaking
- Confidence in facilitating workshops and presenting information to groups in a clear and concise manner
- Proficiency in Microsoft Office packages such a Word, Excel and PowerPoint
- Excellent communication skills both written and verbal in German and English
- Willingness to national travel (regularly) and international (occasionally)
- Proficiency in e-Learning systems
- Experience in collaboration with third parties
- Experience in people leadership
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Learning Manager, Map Editing Operations Resume Examples & Samples
- Build an efficient and highly scalable learning program that facilitates the evolution of our support system and customers (both internal and external) globally
- Be a passionate advocate for the global Map Editing Operations organization by owning the learning development of their support team
- Work cross functionally to improve the Learners’ learning experience and knowledge of internal and external tools and products
- Facilitate learning programs to develop participants' competences and to help learners meet specified performance expectations
- Modify training programs, as necessary, to ensure consistency with Uber culture and quality standards
- Collaborate with the leadership team regarding training needs, curriculum design, development, and delivery in order to create relevant solutions for the business
- Monitor linkage between curriculum and improved learner job performance, and coach participants back on the job, ensuring that learning translates to performance, and conduct additional research prior to leading change initiatives
- Evaluate learning and use evaluation and feedback to upgrade learning and/or develop additional material
- Ensure learning schedules and calendars are administered and maintain participant records during training
- Be available to work on evenings and weekends, variable schedule(s) as necessary to meet demands of the business
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Apple Professional Learning Manager Resume Examples & Samples
- Minimum 5-years classroom experience is highly desirable; experience at the building level or higher in a leadership role
- Strong organization leadership skills
- Exemplary experience as a leader at the K-12 level (experience in higher education would be a most valuable asset)
- Very strong written communication skills
- Ability to plan and document actions and activities
- Familiar content standards and current education trends
- Demonstrate a clear understanding of the fundamentals of instructional design
- Exemplary leadership skills in the successful implementation of digital resources in teaching and learning and the ability to convey the importance to leadership customers
- Creative curriculum development experience, specifically infusing digital resources
- Demonstrate a clear understanding of the components of successful professional development; professional learning and andragogy
- Demonstrated experience with professional development activities such as mentoring colleagues, offering workshops locally or nationally, presenting at conferences, etc
- Excellent knowledge and use of Apple products such as the MacBook and iPad
- Excellent knowledge and use of software applications such as the suites of iLife and iWork apps, as well as other education-related third party apps
- Excellent knowledge and use of peripherals and apps to enhance learning in areas such as math, science, social studies, English language arts, coding, and Special Education
- Demonstrate understanding of trends in the use of technology and national trends in education in general
- Understanding and experience in 1 to 1 learning environments is highly desirable
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Leadership & Learning Manager Resume Examples & Samples
- Identify L&D needs based on business direction and operational structure
- Perform full spectrum of L&D function from program designing, planning and delivery
- Develop KPI on L&D to measure the effectiveness
- Lead Employee Engagement initiatives and facilitate team building activities
- Generate, select and develop learning strategy to enhance learning effectiveness across the organisation
- Manage learning resources and tools to support L&D needs
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Commercial Learning Manager, Hematology Resume Examples & Samples
- Define, design, develop, implement, and evaluate specialty care functional training for the various customer facing groups within the organization as it relates to Hemetology-Oncology
- Provide sales management with coaching tools and content review to fully support training reinforcement
- Ensure alignment and usage of technology to support learning effectiveness
- Implement assessments and metrics to evaluate training effectiveness
- Act as an embedded member of the cross-functional teams to include, but not limited to, Marketing, Field Sales & Sales Management, Commercial Operations, Manager Markets-Trade, Access Services & Reimbursement, Human Resources, Legal, Medical Affairs, Regulatory & Compliance
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Financial Systems Learning Manager Resume Examples & Samples
- As part of the Corporate Finance team manages the activities involved in the design, preparation, delivery and need assessment associated with the learning plan for the organization's global enterprise financial systems and financial management. Develops and/or approves content, methods, and materials for training staff
- Develops methods for evaluation of program effectiveness
- Identifies trends and gaps within the organization to conceptualize, develop and deliver learning programs including coaching, job experience, mentoring, and formal learning events in live, virtual and electronic formats
- Serves as the main liaison with management, content experts, learning specialist and end users. This position also manages internal or external consulting work as required as well as related budget
- Identify competency gaps and appropriate learning approaches for employees domestically and internationally in reference to financial management and the organization's enterprise financial system
- Develop a holistic learning strategy for Finance, that is consistent with the organization's learning systems and practices, and incorporating/organizing existing training modules and materials where appropriate
- Integrate a financial component (financial management systems, processes and best practices) into the current new hire learning programs
- Track, manage, monitor, and report on finance systems and finance management related learning in collaboration with Learning and Development (L+D) organization wide tracking and reporting and other Corporate Finance departments
- Collaborate with all Subject Matter Experts (SMEs) in the authoring of learning objects which might take many forms: coaching, mentoring, on the job training, presentations, participant guides, workflows, check lists, online objects, virtual experiences and live interactive exercises
- Manage the enterprise financial system project communication/awareness plan
- Design, manage and deliver project updates globally
- Hire, develop, and manage a community of finance learning designers and implementers globally
- Manages relationship with internal and external groups. Ensures that project status, risks, issues and opportunities are appropriately communicated and handled
- Liaise and collaborate with the Learning and Development team on design and methodology
- Liaise and collaborate with Corporate Finance, Platform and Portfolio Management (PPM) and Business Unit/Regional Office finance staff to identify learning opportunities
- Assist with developing communications and roll-out plans for new or changed financial processes and procedures
- Manage e-learning programs
- Collaborate with L+D and/or develop methods for gathering data to identify trends, analyze methodologies and evaluate learning performance results using internal tools and platforms
- Use assessment results to inform learning methods and priority decisions
- Research trends and innovations and remain current with developments, new techniques and technology in the field of learning by attending seminars, courses, professional organization meeting, reading current professional literature and viewing appropriate computer information sites
- Develop annual budget and forecast and monitors learning events costs to ensure budget compliance
- Bachelor’s degree or its international equivalent in Instructional systems, Education, Business, Finance or related field and at least 5 - 8 years of project financial management and training experience
- Experience training on ERP financial systems for at least 5+years
- Strong Project Management skills
- Demonstrated experience with adult learning principles, methodologies, and design tools
- Experience in instructional design and technical documentation within a global enterprise environment
- Experience creating e-learning modules
- Experience with Deltek products preferred
- Experience developing a global learning strategy as well as communication/awareness program for a global enterprise wide training roll out
- Prior experience with international or cross cultural context is strongly preferred
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Sports & Skills / Outdoor Learning Manager Resume Examples & Samples
- An awareness and understanding of contemporary developments in DoE Sports and Skills activities
- Ability to maintain and produce records on training delivery, including long and short-term forward planning processes
- Ability to lead and support decision-making processes and to support, empathise and cooperate with other management personnel, team members and partners
- Experience of managing large group activities, competitions and similar activities
- Possession of excellent written and oral communication skills
- Possession of excellent listening skills
- Possession of excellent interpersonal skills and supportive attitude to colleagues
- Commitment to and enthusiasm for the values of inclusive, personalised education and training
- A flexible approach to work, including the support of a rotational shift pattern of daytime, evening and weekend working
- Ability to meet deadlines and to work under pressure
- Commitment to equality and diversity, quality assurance and customer care
- Strong awareness of and commitment to customer relations
- Full clean driving licence
- Willingness to travel and work away from home overnight and at weekends
- Degree or equivalent in Sports Education or related disciplines
- Management qualification and or experience
- Experience of instructing under 18s and/or teaching qualification
- This post is subject to an enhanced Disclosure and Barring Service check
- Good working knowledge of MS Office package and other corporate accounting systems
- Experience of supervising instructor teams within a complex programme of delivery
- Experience of delivering physical development to groups (up to 48 people), including record keeping and assessment
- Experience of motivating young adults in a physical or recreational training environment
- Experience of managing large numbers of part time staff and associates
- Experience of managing equipment and stores
- Experience of managing a complex accounts system
- Experience of managing, recruitment and selection, HR processes
- Budgets and accounts management experience
- Health Safety Management Qualification or experience
- Coaching or refereeing skill in Army Sports or willingness to acquire
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Learning Manager Resume Examples & Samples
- Provide a EU Process training experience for salaried and hourly associates
- Partner with HR and safety to ensure all mandatory training is delivered within the set timescales
- Train ambassadors and buddy’s to support new hires learning experiences and gather feedback to improve performance
- Suggest process improvements through business owners to improve EU Learning standards
- Partner with subject matter experts (SME) to ensure training aids reflect safe behaviours and current processes (Standard Operating Processes)
- Partner with operations and HR to develop high performing associate’s to the next step
- Support operations to identify actions/ behaviours which impact on safe, quality and productive performance
- Support the Operational Excellence Team in the implementation of change based on Kaizen activities (process improvement)
- Provide Personal Development Plans for team members
- Track and analyse test results, audits and performance against metrics
- Provide training matrix for operations so they can track critical roles and identify possible risk
- Bachelors' degree
- Learning Management experience within a Distribution, Manufacturing/Production or similar industry environment
- Experience in carrying out all activities in the Training Cycle: Design, Delivery, Evaluation
- Excellent verbal and written communication skills, in native language and English
- Experience of implementing a wide range of change management and process improvement activities, based on broader organizational goals
- Background in adult learning theory/course facilitation would be beneficial
- Good understanding of MS Office tools (Outlook, Excel) and HR information systems (e.g. PeopleSoft) would be advantageous
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Learning Manager Resume Examples & Samples
- Background/experience in instructional design/e-learning
- Expert in training creation / publishing software i.e., Articulate, Camtasia for creating high quality SCORM compliant training videos and materials
- Advanced Presentation Design skills (e.g., powerpoint in corporate environment, photoshop, Flash, etc
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Organisation Development & Learning Manager Resume Examples & Samples
- Bachelor’s degree in Business or similar required knowledge, skills, experience
- Proven HR Business Partner experience supporting COE type roles and Senior Leadership
- Demonstrable experience in Organizational & Leadership Development
- Experience of operating at both a strategic and operational level
- Previous managerial or leadership experience
- AHRI certification would be looked at favourably
- Entering the organisation at a time of exciting change
- Our collaborative and entrepreneurial culture
- A chance to join a Global HR community
- Introduction of best practice strategies and tool as well as introduction of Workday
- Opportunity to work on projects within specialist areas of the company
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Critical Support Learning Manager Resume Examples & Samples
- Work cross functionally to improve Community Support Representatives’ (CSRs) learning experience and knowledge of internal and external tools and products
- Facilitate learning programs to develop participants' competences and to help learners meet specified performance expectations
- Modify training programs, as necessary, to ensure consistency with Uber culture and quality standards
- Collaborate with the contact center’s learning and leadership team regarding training needs, curriculum design, development, and delivery in order to create relevant solutions for the business
- Be a passionate advocate for your North America Community Operations organization by owning the learning development of their support team
- Be available to work a flexible schedule and travel, variable schedule(s) as necessary to meet demands of the business
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Senior Learning Manager Resume Examples & Samples
- Strong project management and consulting skills required with ability to align stakeholders globally
- The ability to own and manage an extensive workload leveraging multiple resources and vendor
- Savvy technology skills are also required to deliver the PepsiCo University technology agenda
- A robust and creative approach to learning and communications is also required
- 10+ years, experience
- Strong project management skills necessary BS/BA required, MS a bonus
- Global Enterprise level thinking
- High collaboration skills
- Strong consulting skills
- Ability to work with multiple stakeholders at different levels in the organization
- Solid analytic, verbal and written communication skills
- Creative approach to learning and communications
- Willingness to work on a variety of tasks and projects
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Junior Learning Manager Resume Examples & Samples
- Lead and develop the Learning Team
- Partner with all departments like Operation, Human Resource, Quality, Safety or Healthy to ensure all mandatory trainings are delivered within the set timescales
- Provide a safe learning environment for associates to experience process training
- Ensure training aids reflect safe behaviors and current processes (Standard Operating Processes)
- Provide development tools for hourly associate’s to increase knowledge
- Support operations to identify actions/ behaviors which impact on safe, quality and productive performance
- Support design and evaluate training materials to improve learning experiences
- Can drive understanding (i.e., using visual aids, able to recognize when a group or individual is lost and needs more attention)
- Experience using computers to develop materials, presentations and use of email and knowledge of internet/intranet
- Result-driven attitude and highly developed leadership ability
- Good understanding of MS Office tools (Outlook, Excel, PPT)
- Leadership experiences
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Learning Manager Resume Examples & Samples
- Manage a team of trainers to create and develop a culture of learning and constant improvement
- Collaborate with your site’s leadership team regarding training needs, curriculum design, development, and delivery in order to create relevant solutions for the business
- Monitor linkage between curriculum and improved learner job performance, and coach participants back on the job, ensuring that learning translates to performance, and conduct additional research prior to leading change initiatives
- Evaluate learning and use evaluation and feedback to upgrade learning and/or develop additional material
- Ensure learning schedules and calendars are administered and maintain participant records during training
- Build an efficient and scalable learning program that facilitates the evolution of our support system and customers (both internal and external)
- Be a passionate advocate for your global Community Operations organization by owning the learning development of their support team
- Be available to work on evenings and weekends, variable schedule(s) as necessary to meet demands of the business
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Functional Learning Manager, Senior Resume Examples & Samples
- 15+ years of experience in a services or highly technical industry
- 12+ years of experience with managing large scale programs focused on learning and development, human capital, or people programs, including presenting to and interacting with senior leaders in a consultative manner
- 5+ years of experience with leading teams in a collaborative, matrixed environment
- Experience with the design, development, and implementation of a corporate functional development strategy and related service offerings and curricula
- Experience with program evaluation and management, including learning and development best practices and senior-level facilitation
- Experience in working with senior leaders to assess organizational needs and training solutions
- Knowledge of related HR disciplines, including competency modeling, performance management, recruiting, and onboarding
- Experience with developing and mentoring staff at all levels and building internal capacity to deliver quality and highly innovative learning and development services
- Experience with designing and implementing learning programs using social, mobile, gamification, and micro learning
- Ability to deliver exceptional results in a matrixed organization
- Possession of excellent organizational and project management skills
- Possession of excellent analytical, client relationship management, and problem-solving skills
- MA or MS degree
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Learning Manager Resume Examples & Samples
- Support and develop B.A. students and apprentices (Dual Education)
- Ensure the interface of P.I.T. training and ensure that the processes met EU guidelines
- Provide an EU process training experience for salaried and hourly associates
- Train multiplicators to support all new learning experiences and gather feedback to improve performance
- Partner with subject matter experts (SME) to ensure training aids reflect safe behaviors and current processes (Standard Operating Processes)
- Track and analyze test results, audits and performance against metrics
- Excellent verbal and written communication skills, in German and English
- On-hand mentality
- Good understanding of MS Office tools (Outlook, Excel)
- IHK training certification (AdA)
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Learning Manager Resume Examples & Samples
- Broad and comprehensive understanding of different training systems, theories and practices as well as the changing business environment
- In-depth knowledge of how the learning discipline integrates within the business alongside proven track record in establishing and executing on training initiatives, tools and systems
- Able to adapt and execute on broader business strategy to achieve key business objectives and directly contribute to BU strategy development
- High level of collaboration is required with corporate functions and other business units
- Must be able to clearly articulate strategy and obtain buy-in from the various stakeholders
- Excellent decision making skill set and planning and organizational skills
- Must be "marketplace informed"....anticipate adverse events, react to unforeseen challenges
- Excellent analytical, time management and presentation skills
- Excellent inter-personal communication skills together with the confidence to deliver at a senior level
- Passion for quality and excellence with a relentless drive towards flawless execution
- Able to adapt style to different working environments, situations and culture
- Several years' experience of managing Learning and Development and supporting adult learners
- Demonstrated knowledge of multi-channel delivery methods
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Machine Learning Manager Resume Examples & Samples
- Experience managing a hands-on applied science team in a product-focused environment
- Experience recruiting and retaining high-talent engineers
- Excellent understanding of machine learning
- Strong software engineering skills (Java/Scala)
- Experience building machine learning pipelines for large data sets
- Experience developing server-side software for Linux
- Commitment to developing high-quality software and products
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Region Learning Manager Resume Examples & Samples
- Bachelor’s Degree required, preferably in Learning & Development (L&D), Instructional Design (ID), Organization Development (OD), Education, Human Resources (HR) or other related discipline
- Minimum of 5 years of experience in a learning & development role with proven experience delivering multi-topic developmental training programs
- Proven presentation, facilitation and curation skills both virtually and in a classroom environment
- Excellent communication (oral and written) skills
- This position is eligible for remote work, however a location in the Northeast or in select GE Hub cities in the US is preferred
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IS Learning Manager Resume Examples & Samples
- Participate in development of and support maintenance of an IS Skills and Competency Framework (role based training)
- Skills Management: create and maintain relevant policies & procedures in accordance with ISO standards and Stryker IS Quality Management System
- Ensure appropriate records of education, training, skills and experience are maintained
- Support the design and creation training manuals, online learning modules, and course materials and programs necessary to meet training requirements
- Identify, select and manage external training and accreditation bodies and providing the necessary assistance to deliver required training
- Perform administrative tasks such as monitoring costs, scheduling classes, setting up systems and equipment, and coordinating enrollment
- Produce relevant metrics to help drive compliance and visibility to leadership, both as part of Balance Scorecard and KPI dashboard as well as any adhoc reporting with quality & accuracy
- Manage contractors as required
- A minimum of 7 years of training or employee development experience
- Experience working with human resources development and learning principles, practices, and procedures for both on-site and virtual presentations
- Experience working with training principles, practices, and procedures
- Experience working with company policies and procedures
- Experience working with learning management systems
- Experience in the creation of computer base audio/video training materials
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Corporate Learning Manager Resume Examples & Samples
- Design, develop, and execute sales training curriculum for Product School, and new sales onboarding program to support sales methodology and process
- Deliver training to new and existing field sales team members covering the following pillars: sales methodology, processes, and strategy, products selling skills, and sales enablement tools (CRM, etc.), and other training programs initiatives. Modes includes face-to-face, e-learning, and Virtual Instructor Led Training
- Mentor, learn and absorb Inovalon’s products and align with corporate sales goals, monitor and improve performance by refining processes, training and coaching seasoned management
- Responsible for releasing all new hires as certified to sell Inovalon’s products once they have successfully completed the training within a 14-day window
- Provide one on one coaching to all new hires on sales team to foster the understanding of the sales process outside of a group setting
- Prepare and complete action plans and goals and ensure sales force standards
- Responsible for resolving sales executives’ issues and concerns within the first 90 days
- Keep sales executives up to date with inventory changes, new program benefits and changes
- Provide tools to aid in the success of the sales process, providing follow up training weekly, monthly and 1 year after hire date as necessary and implement ways to retain high performing sales people
- Evaluate sales leaders, sales professionals, and key stakeholders to ensure the quality and effectiveness of sales training programs
- Determine if training programs meet expectations of the organization and make adjustments where required
- Refine and develop sales training curriculum and other training programs
- Collaborate with management team to define performance evaluation metrics and participate in team and individual sales performance evaluations
- Responsible for all training related to the sales organization helping management to define sales performance evaluation metrics and implement a sales quality assurance program
- Use a variety of instructional methods to create and develop materials that ensure swift maximum delivery effectiveness including individual, small group instruction, self-study, simulation and role play exercises, eLearning, webinars, video conferencing, and reference materials
- Build and manage relationships with leaders and stakeholders, as well as manage cross-functional relationships with other internal departments, with focus on improving enterprise-wide and job specific knowledge throughout the company as new programs are implemented
- Collaborate with key stakeholders to ensure the timely delivery and execution of training materials and initiatives enterprise wide
- Establish a training cadence in which program design, course content and supporting materials are evaluated and updated to ensure information is current; and
- Keep well informed of new and innovative training industry models for sales and corporate
- Minimum of 7+ years of related experience with a Bachelor's degree; or 5+ years and a Master's degree required
- Sales experience in Healthcare products
- 5+ years of direct sales training experience in a B2B enterprise software sales environment
- Familiarity with sales methodologies and their adaptation into a sales environment is desirable
- Proven knowledge of instructional design (Captivate) and teaching techniques including e-learning
- Exceptional organization with demonstrated resourcefulness to get results
- Experience developing and modifying sales curriculum training enterprise software sales teams
- Ability to learn new products, technical concepts quickly and translate those concepts to valuable business propositions
- Excellent interpersonal, verbal and written communications skills including presentation and facilitation skills
- Demonstrated ability to coach others, work collaboratively and interact and with all levels of the organization
- Self-starter, highly motivated, energetic, positive and flexible with a commitment to excellence and works well on a team
- Desire to work in a fast-paced, evolving environment with frequently changing priorities; and
- Advanced knowledge of Microsoft Office Suite (Outlook, PowerPoint, Word, and Excel)
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Operations Academy Regional Learning Manager Resume Examples & Samples
- Responsibility for the Operations Academy curricula in support of operational excellence across EMEA
- Partner with the Ops Academy Principle Experts to represent regional needs and inputs for analysis, development, execution and measurements of learning programs
- Drive implementation of training programs as defined by the Ops Academy Principle Experts and the Learning Program Manager, in particular conducting needs analysis of new materials for addition to curricula as well as developing and qualifying subject matter experts with the ability to instruct identified courses locally on an as required basis
- Execute validated curricula and align learner certification requirements
- Complete regional learning compliance analysis and reporting
- Work with business leadership to identify candidates for local train-the-trainer status in the various principle content areas
- Manage a regional learning facility if and when started for the region, including identifying, recruit and managing rotational instructors
- Manage regional apprenticeship programs under guidance of Global Apprenticeship Manager
- Work with the Train-The-Trainer Manager to ensure TTT SME instructors are qualified to deliver local training
- Communicate effectively and report results of measurements and evaluations to appropriate global and regional leadership
- Identify and implement opportunities for improvement in quality and efficiency
- Update and improve delivery and coaching skills of SME instructors including the use of new technologies for sharing knowledge and building skills
- Bachelor’s degree in adult learning, business, engineering or technical education with master’s or MBA preferred
- Extensive experience of functional, technical, consulting or project leadership experience
- History of building effective business partnerships and effectively managing projects
- Excellent communication skills with the ability to communicate effectively at all levels of the business both internally and externally
- Fluent English language skills
- Self-motivated with the ability to work independently and assume responsibility within the business
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Learning Manager Resume Examples & Samples
- Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with HR Business Partners and line managers
- Translate requirements into training and other development support
- Maintain annual training plan for employee and manager development
- Choose appropriate training methods (simulations, mentoring, on the job training, professional development classes, etc.)
- Develop or oversee the production of classroom handouts, instructional materials, aids and manuals
- Develop or oversee the implementation of social learning, eLearning and other current development methods
- Work with vendors to ensure training content is highly relevant and consistent with SRI needs and culture
- Facilitate orientation sessions
- Deliver training courses, including train the trainer for internal instructor led courses
- Assess training effectiveness to ensure that learning is translated into performance improvement and employee success
- Periodically evaluate ongoing programs to ensure that they are current and relevant
- Stay abreast of new trends and tools in employee development
- Manage the budget for employee and manager development and support the annual budgeting process
- Develop marketing and communications plans to effectively market training opportunities to employees
- Support other programs led by the L&OD function as needed and capacity allows
- BS degree in Education, Training, HR or related field, plus 3-5 years of relevant experience
- Proven experience in designing multiple training events in a corporate or large non-profit setting
- Knowledge of instructional design theory and learning principles
- Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
- Working knowledge of learning management systems and web delivery tools
- Understands modern training methods, tools and techniques including social learning, eLearning)
- Sound decision making and organizational skills
- Ability to present complex information to a variety of audiences
- Advanced organizational and project management skills with the ability to handle multiple assignments
- Strong collaboration skills and eagerness to be part of a team
- Experience working with Engineering or scientific populations is preferred
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Region Learning Manager, Menat Resume Examples & Samples
- Bachelor’s Degree required, preferably in Management, Learning & Development (L&D), Instructional Design (ID), Organization Development (OD), Human Resources (HR) or other related discipline
- Ability and willingness to travel 50% of the time
- A collaborative, team oriented style, yet able to work independently
- Highly results- and customer-oriented
- Proven experience on a learning and development team
- Outstanding interpersonal skills - focuses on the learner and know how to create the best experience in a program. Approachable, engaging with high accountability orientation
- Clear understanding of financials to enable stronger program management
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Learning Manager Resume Examples & Samples
- Facilitate ongoing leadership and other programs including customer service, team member engagement through blended learning techniques, with focus on learning transfer and measurement
- Develop, review and update learning programs through application of adult learning principles
- Translate analysis and evaluation of developmental needs into practical and impactful learning solutions
- Coordinate logistics and materials preparation to execute training
- Provide coaching and developmental support to team members
- Collect and analyze session feedback to identify potential improvements
- Collect and analyze ROI data and effectively present findings to leadership
- Research and leverage best practices and outside expertise to ensure most impactful and applicable learning
- Consult and partner with leadership on development of training solutions to address relevant business challenges
- Travel up to 25% of time
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Learning Manager Resume Examples & Samples
- Your main area of responsibility will be to implement and support our Training Profiles in the Nacelle organization with the main achievement being all Nacelle employees having a valid Training Profile
- You will be responsible for developing and describing training material and to actively contribute to training processes, tools, forms, templates and project deliverable development
- Act as a Classroom Teacher/Presenter from Competence Management and certify high quality Trainers worldwide by making use of our concept “Train the Trainer”
- Evaluate trainings performed within various areas and drive key activities to reduce the gap between competence and qualification requirements
- Optimization of skills and knowledge of Trainers/Instructors as well as employees
- Act as a Learning Manager by making use of the Competence Management Framework towards the SCM Nacelle business
- Provide the various training sessions available throughout the Siemens Wind Power Training Web by developing, preparing, conducting, registering and evaluating training events
- You will be the primary point of contact for the Nacelle organization regarding support concerning training/competencies
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Functional Learning Manager, Senior Resume Examples & Samples
- Experience with program evaluation and management, including learning and development best practices and senior
- Level facilitation
- Possession of excellent analytical, client relationship management, and Problem-solving skills
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Learning Manager, Skills Resume Examples & Samples
- Reporting to Senior Learning Manager, Learning Manager works with a diverse, international team that provides learning and development opportunities to approx. 4,000 Content & Insight organization employees located around the globe. In this role you will
- Manage a virtual team of Learning Specialists located in Operational Centers
- Own and deliver on learning programs roadmap to develop Leadership, Communication and Project Management skills
- Be responsible for initiating, managing, delivering and evaluating global learning programs for our employees that support the development of competencies required by the business
- Engage with stakeholders to identify and meet their learning needs using formal and informal learning opportunities
- Strong consultancy skills and expertise in managing performance as well as learning & development
- Experience managing multiple projects/programs
- Great relationship building & stakeholder engagement competencies
- Excellent communication and influencing skills (including senior leaders)
- Experience managing remote direct reports and building high performing teams
- Working knowledge of latest trends in Learning & Development
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Senior Learning Manager Support Functions M/F Resume Examples & Samples
- 1/ Ensure the design and delivery of the group learning programs for One Danone
- Help facilitate the One Danone transformation of business services globally through a strong focus on capability building within each function
- Integrate the "One learning a day" ambition in the learning solutions with a strong emphasis on blended journey approach: workshops, e-learning, video learning and other digital learning assets, networking, on-the job support, outside-in learning, etc
- Act as project manager in collaboration with functional experts to design & develop pedagogical scenarios & tools
- Engage and coordinate efforts of internal/external experts for design
- Drive learning innovation by being connected to international learning tendencies (networking and conferences, benchmarking, etc.)
- Manage suppliers & contracts (financial & legal side) & long-term relationships with external providers (3+ key providers)
- Work closely with regions & key geographies to assess needs
- Identify solutions designed locally that could be "stamped" for global use
- Ensure the affordable availability of learning solutions on "fundamentals"
- Liaise with regions to ensure proper handover of Group programs by creating clear and executable delivery packs (Delivery Recipes, delivery strategy, supplier qualification, classroom & digital support documents, other supplies, etc.)
- Co-facilitate key programs when appropriate (travel required)
- Ability to understand business-driven needs and their link to strategic business objectives
- Ability to interact effectively & build sustainable collaboration relationships at different levels with business stakeholders
- Program / learning manager experience with track record of designing and deploying blended learning solutions, or stand-alone digital learning solutions
- Experience in all activities in the training cycle: Design, Delivery, Evaluation
- Ability to network and federate project members through motivation and enthusiasm
- Experience of implementing a wide range of change management and process improvement activities
- Communication skills, fluency in English
- Instructional design background (education or experience)& Digital fluency and ease with digital learning platforms
- Helicopter ability, analytical skills & system thinking
- Innovative and agile mindset, ability to challenge a project team/scope in a constructive way
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Regional Learning Manager, Logistics Resume Examples & Samples
- Experience in instructional design, including needs analysis and multi-media instruction
- Project-management experience in a matrix organization
- Master’s degree is preferred
- Experience with adult learning theory, course facilitation, human performance improvement, and knowledge management
- Unix, SQL, and Database Administration Skills
- Ability to deal with ambiguity and competing priorities
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Client Advisory Center Learning Manager Resume Examples & Samples
- Development of training curriculum for all Client Advisory Center and Self-Directed employees
- Oversight over the development of appropriate training content needed for employees across various points in their career (new hires through to experienced managers)
- Partner with the Complex Leadership and Quality Assurance to identify additional coaching and training opportunities to address developmental needs
- Establish and maintain a classroom / team learning environment
- Oversee the facilitation of the delivery of training program for new-hires, ongoing objectives, and Firm or CAC specific initiatives and campaigns
- Collaborate with Instructional Designer on the regular development of training by providing feedback throughout the learning program
- Provide management team transparency into training plan progress for all employees
- Stay current on knowledge of strategic initiatives, tools used and job responsibilities within the Firm, CAC, and Self-directed businesses
- Contribute to a positive working relationship between all areas of the business
- Be a model and advocate of exceptional service
- Demonstrate leadership skills within a team environment
- Extremely organized with high level of attention to detail
- Experience within the brokerage or other financial services industry
- Prior experience in learning & development required
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Subsurface Learning Manager Resume Examples & Samples
- Delivers Upstream Talent and Learning/Head of Function agreed subsurface learning in-year plan for learning design and modernisation with end-to-end accountability including: learning needs analysis, assessment, design, development, piloting, and technical content owner engagement
- Effective collaboration and working relationship with the technical specialist and technical content owners in the development of the learning offers
- Actively drives 70:20:10 culture shift with the selection of the appropriate learning modality to support increased quality, accessibility and cost efficiency (including new learning ideas)
- Works with the Functional Learning Director and Discipline Directors to define the three year learning modernization plan based on business needs and resource prioritization
- Identifies and agrees scope of work for learning vendors or internal learning solutions team to deliver products as needed with appropriate vendor/contract management
- Executes design and modernisation to PtA/BP University standards, using approved systems (e.g., Project Server, SharePoint tools) with commitment and quality mind-set
- Operates as One Team with peer Learning Managers to align activities, share resources, drive CI/efficiencies and ensures value for every dollar invested in 3rd party spend
- Works in partnership with Subsurface Learning Advisor to help them with efficient learning transitions delivery (e.g., LSC, Faculty needs) and CI
- Identifies opportunities to leverage existing learning systems and learning offers across BP Group to reduce cycle time
- Active learning to improve performance through learner feedback review with team and post appraisal of completed projects
- Educated to degree level – Learning related degree
- Significant experience in learning development and delivery
- Demonstrated ability to build quality learning offers for advanced technical staff
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Subsurface Learning Manager Resume Examples & Samples
- Masters Degree in Instructional Design or related area
- Experience in the Upstream Oil and Gas industry
- Technical expertise in Instructional Design
- Ability to quickly build relationships with technical specialists
- Communication skills within a learning team and with client groups
- Bias for delivery
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Business Learning Manager Resume Examples & Samples
- Implement Learning solutions supporting the projects across the bank from an end to end perspective i.e. needs analysis, conceptualize, design, coordination and delivery
- Manage training coordination and administration of business training activities triggered for new and existing staff utilizing the Global Learning Management System ( GLMS)
- Responsible for the design, implementation and maintaining the governance framework for business training with the sites located offshore servicing the Australia Business. ( CBPS , TCS , Mphasis)
- Act as a vendor relationship manager for vendors being utilized for business training related activities within Consumer Bank
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Learning Manager Resume Examples & Samples
- State-of-the art learning expertise (e.g. knowledge of conventional, e-learning, and blended learning methods)
- Knowledge on (at least one) functional area (e.g. technical background)
- Strong client focus and the ability to quickly and effectively build and sustain relationships and establish trust
- Deep training design and process knowledge (Learning Value Change & program design, development)
- Excellent collaboration and communication skills
- Good IT knowledge (all systems & tools associated with course design, development &delivery)
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Learning Manager Resume Examples & Samples
- Implementing our Associate-centric leadership,
- Providing key support to management in facilitating change,
- Engaging associates with new processes and improvements,
- Communicating complex issues as simple learning solutions and opportunities, at all levels
- Providing an EU Process training experience for salaried and hourly associates,
- Partner with Human Resources and health and safety, ensuring all mandatory training is delivered within the set timescales,
- Train ambassadors and buddies to support new team members as they tackle training, learn new processes, and gather feedback to improve performance,
- Provide a safe learning environment for associates to learn and experience process training,
- Suggest process improvements to management, with the view of improving EU Learning standards,
- Partner with subject matter experts (SMEs) to ensure training aids reflect safe behaviours and current processes (Standard Operating Processes),
- Provide development tools for hourly associates to increase their learning, training and knowledge,
- Partner with operations and human resources to motivate high performing associates to progress in their professional development and careers,
- Support human resources to identify actions/behaviours which impact on safety, quality and productive performance,
- Support, design and evaluate training materials to improve learning experiences,
- Support the Operational Excellence Team in the implementation of change, based on Kaizen activities (i.e. process improvement)
- Develop personal development plans for team members,
- Track and analyse test results, audits and performance against metrics and KPIs,
- Provide training matrix for human resources, so they can track critical roles and identify possible risk
- Bachelor's' degree,
- Learning and training management experience within a distribution, manufacturing, logistics, production or similar industry environment,
- Experience in carrying out all activities in the learning and training cycle, i.e. Design, Delivery, and Evaluation,
- Excellent verbal and written communication skills, both in your in native language and in English,
- For all learning and training: you can inspire understanding using visual aids, and you’re able to recognise when a group or individual is lost and needs more attention,
- Experience using computers to develop materials, presentations, as well as use of email and Internet in a workplace context,
- Results-oriented attitude and highly developed leadership ability,
- Experience of implementing a wide range of change management and process improvement activities, based on broader organisational goals
- A Master’s degree or equivalent would be ideal,
- A background in adult training and learning, plus experience in theory and course facilitation would be beneficial,
- A strong understanding of MS Office tools (Outlook, Excel) and Human Resources information systems (e.g. PeopleSoft) would be advantageous
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Monitoring, Evaluation & Learning Manager Resume Examples & Samples
- Assessment of change readiness, leadership alignment, and organizational impact
- Change vision and strategy
- Organizational design
- Training strategies, and curricula and course development
- Cultural transformation plans
- Stakeholder management and communications to obtain awareness, understanding, buy-in, and support
- Managing, coaching, and mentoring less experienced staff
- Monitoring the team workload while meeting client expectations, and respecting the work-life quality of team members
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Learning Manager Resume Examples & Samples
- Mentor and coordinate a team of trainers to create and develop a culture of learning and constant improvement
- Build ad’hoc training curricula based on the Center Of Excellence internal needs, such as learnings on technical knowledge or other specific areas of expertise to help agents develop their skillset
- Develop a continuous learning strategy and ensure that agents have regular upskilling and learning session to grow and develop in their role
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Regional Sales Learning Manager Resume Examples & Samples
- Bachelors’ Degree
- A minimum of 5 years’ experience in sales or marketing in Spine/Mitek industry; Clinical expertise and/or knowledge of Depuy Synthes products preferred
- Possesses deep technical knowledge and sharp business acumen
- Highly motivated self-starter with the commitment to see a project to completion
- Able to travel up to 30% of time to conduct technical trainings in other countries within Asia Pacific region
- Effective oral and written communication and presentation skills
- Creative and energetic
- Able to learn new concepts, products and technology within assigned time period
- Able to use digital and technology solutions
- Able to independently manage projects and deadlines
- Able to lift 30 pounds
- Experience developing and facilitating adult training and knowledge of adult learning principles preferredSales Training
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Learning Manager Resume Examples & Samples
- Adult learning styles and principles
- Needs Assessment methodologies and learning needs identification
- Learning technologies, such as e-learning options and distance learning
- Theories and types of evaluation for measuring program financial impact, such as Kirkpatrick’s 4 levels
- Project planning tools and processes
- Communication and influencing strategies
- Human Resources systems and how they integrate, such as recruitment, selection, compensation, performance management
- Basic budgeting, accounting and financial management
- Current on industry trends affecting workplace learning
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Digital Learning Manager Resume Examples & Samples
- University degree and excellent academic record required; advanced degree preferred
- At least 4-6 years’ experience, ideally in a professional services environment with direct and successful experience in a similar role managing enterprise-wide initiatives, especially in resolving high-stakes, complex technology and process issues
- 2-5 years’ experience with state-of-the-art learning technology digital platforms, including Cornerstone learning management system
- Deep functional learning expertise in a dimension of professional service firm activity, e.g., leadership, client service
- McKinsey engagement leadership basics which include excellent problem-solving skills, project management, and people leadership
- Maturity, confidence, and client relationship skills—in particular, some experience acting as a thought partner to stakeholder teams
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Revenue Management Learning Manager Resume Examples & Samples
- A minimum of five (5) years of work experience; including a minimum of two (2) years supervisory experience in a full service hotel or RMCC-based Revenue Management position
- Experience with Hotel revenue management systems and tools, including OnQ Revenue Management, OnQ Forecast Management, GRO/IDeaS, OnQ Rate & Inventory, OnQ Property Management, Delphi Multi-Property Edition, and the Hilton Worldwide Revenue Management Toolkit
- Capacity to develop and deliver training programs with measurable improved performance with a specific focus on Revenue Management discipline
- Proficiency with Microsoft PowerPoint, Excel, and Word including the ability to understand, create and manipulate basic presentations, spreadsheets, and documents
- Ability to travel 10% and adaptable to schedule changes as required
- BA/BS Bachelor’s Degree
- Successful completion of Hilton Worldwide Revenue Management University (RMU)
- Previous experience presenting and facilitating proactive and responsive learning solutions to meet business needs and seizing opportunities for continuous improvement in individual, team, business unit and organization performance
- Previous experience with Revenue Management for extended stay hotels
- Bi-lingual (Spanish)
- CPLP
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Senior Regional Learning Manager, Logistics Resume Examples & Samples
- Travel Requirements 50-75%
- 2+ years’ experience in a leadership role at Amazon (if internal) or 1+ years’ experience in a production environment (delivery station or fulfillment center)
- Experience with standard work sequencing, 5s, takt times, value streams, and other Lean Manufacturing concepts
- Experience with data analysis, adult learning theory, course facilitation, human performance improvement, and knowledge management
- Proven ability to negotiate agreement and build effective teams
- Strong organizational, interpersonal and communication skills
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Learning Manager Resume Examples & Samples
- Strong ability to manage a wide range of stakeholders
- Strong Results Orientation
- Proven ability to influence outcomes (both directly and indirectly) and manage change process
- Strong demonstrable skills in designing, developing and delivering operational learning initiatives/strategies
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Learning Manager Resume Examples & Samples
- Develop in partnership with aligned L&D Business Partners the required function or site L&D strategy that clearly defines capability priorities aligned to the business agenda
- Conduct learning needs assessment in collaboration with the business to clearly understand and define the capability gaps utilizing diagnostic processes such as GEMBA, role analysis, focus groups, interviews etc
- Work with Business Subject Matter Experts (SME’s) to agree target populations, craft precise learning objectives and clearly define the evaluation mechanisms and measures of success
- Define the most effective learning mix (i.e. instructor led, e-Learning, blended learning, social learning) for the agreed target audience, applying the 70/20/10 principles and good instructional design within each learning project
- Broker resources and/or capabilities across the GL&D function and business to develop agreed solutions i.e. Centre of Excellence support, partnering with business subject matter experts, technical workplace trainers. This includes interfacing with the external supply base where appropriate
- Ensure learning & development solutions are developed and deployed using global frameworks, standards, systems and processes
- Support the delivery/facilitation of learning & development interventions where appropriate
- Ensure the effective delivery & deployment of enterprise/business unit wide solutions and offerings i.e. leadership, business skills curricula within area of responsibility
- Support the development, deployment and maintenance of required local capability curricula i.e. technical and compliance curricula
- Support the effective development, deployment and embedding of required capability models and frameworks within area of responsibility and ensure these are ultimately aligned to the new GSK Capability Framework
- You will need to have a background within R&D
- Strong knowledge and experience of the end to end learning process i.e. learning needs assessment, program design & delivery and learning evaluation & assessment
- Proven ability to interpret customer needs and translate these into a coherent programme of work
- Track record of project management skills and expertise across small to medium scale projects
- Experience of leading ‘development’ initiatives i.e. training, coaching, learning initiatives
- Financial acumen
- The ability to work successfully in a fast paced environment with the need to manage constant change. The ability to deal with ambiguity – ready to change gears and plans quickly
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Learning Manager Resume Examples & Samples
- Identify, track, and monitor the effectiveness and return on investment of training resources and their effects on the SPS
- Thoroughness, accuracy and timeliness in completing essential duties
- Outstanding written and verbal communication skills
- Strong knowledge of learning design, instructional methods and adult learning
- Excellent organization skills with the ability to effectively manage multiple priorities
- Highly skilled with MS Office products, particularly Word, PowerPoint and Excel
- BA or undergraduate degree in Business, Training, Human Resources, Communication of Psychology or related field preferred
- Minimum of 3 to 5 years job related experience
- Experience in the following: training, employee development, performance management
- Must be a self-starter, work independently, high energy, driven to perform at a high level
- Active listening - giving full attention to the words and body language of others, taking time to understand the points being made and asking questions as appropriate
- Physical Demands: Standing, walking over 1/3 of the time, sitting to 2/3 of time, kneeling/crouching to 2/3 of time, reaching with hands and arms to 2/3 of time, talking or hearing over 2/3 of time; move, transport or place up to 1/3 of time up to 25 pounds
- Travel: May be required 10-20%
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Learning Manager Resume Examples & Samples
- A willingness to travel to different UK and EU site locations 40% – 60% of the time
- Experience analysing and reporting on performance based data
- Experience developing and implementing effective knowledge and skill assessments for a work environment
- Technical aptitude to be able to quickly learn new technologies and to design, develop and review learning solutions and content
- Experience leading or managing teams to implement plans and achieve objectives
- Experience working in an international distribution, manufacturing or production environment, preferably having held responsibility for training activities
- Demonstrated experience of developing and implementing large scale plans
- Strong organisational skills and the ability to prioritise and meet deadlines on multiple projects simultaneously
- Ability to perform and make key decisions in ambiguous situations
- Experience in launching new Logistic Centers
- Fluency in (one of these in addition to proficiency in English) German, Spanish or French
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Learning Manager Resume Examples & Samples
- Developing the training programs to ensure that they are continuously updated, improved and reflecting the ever changing needs of the business
- Developing and managing internal trainers from Sales and Procurement to make sure that competent and motivated trainers are always available
- Identifying and managing external training vendors and trainers
- Reviewing and evaluating the training material as well as the trainings in general to make sure that it is of the highest quality
- Coordinating with all relevant stakeholders to ensure that the training programs meet the expectations of the business with regards to both content, complexity, duration and costs
- Aligning and standardizing the training programs in order to ensure equal quality and to avoid a waste of resources
81
Quality & Learning Manager Resume Examples & Samples
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 5 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
- Reviews guest feedback with leadership team and ensures appropriate corrective action is taken
- Models service behaviors that meet or exceed guest expectations
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Learning Manager Resume Examples & Samples
- Create and implement innovative and efficient learning solutions according to the business & HR needs, culture and Group learning policy
- Constantly diagnose individuals, teams and organizations short and medium-term needs
- Create, roll-out and evaluate high quality learning solutions that combine a variety of media/methodologies and foster L’Oréal culture
- Identify, recruit, develop and reward internal speakers/trainers
- Manage partnership with external providers/consultants/experts/certified trainers
- Facilitate learning events & workshop by respecting the unique learning experience
- Measure the learning impact for continuous improvement and communicate to the business
- Monitor the budget allocated and optimize learning investments efficiency
- Use of data and metrics to drive learning activity as a business
- Promote learning activity and contribution to business, internally and externally
- Stay up-to-date on learning news and trends
- Advise manager and HRD on appropriate development levers link to development needs or carrier plan
- Design and follow-up of short and mid-term development plans
- Ensure integration program (fit) for newcomers in collaboration with recruitment team
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Learning Manager Senior Resume Examples & Samples
- Knowledge of and ability to work and think alongside clients to achieve clients' current and future aspirations and successes
- Ability to manage the successful and smooth transition from current to desired culture, practices, structure, and overall organizational environment
- Knowledge of and ability to design, implement, evaluate and develop an organizationÝs training programs to achieve high business performance
- Knowledge of employee training and development methodologies and ability to ensure that a target population has the knowledge and skills required to meet both tactical and strategic objectives
- Knowledge of processes, tools and techniques; ability to design and implement competency-based Training and Development (T&D) programs
84
Senior Learning Manager Resume Examples & Samples
- 5+ years’ experience with steady progression in training or learning / development roles
- Experience in retail or similar customer facing, high-touch service environments
- Strong interpersonal communication (verbal and written) and collaboration skills
- Experience creating bar-raising training programs
- Strong project management skills, with proven ability to deliver on simultaneous, high-priority activities with tight deadlines
- Retail leadership experience
- Experience interpreting data to make sound business decisions
85
Monitoring, Evaluation & Learning Manager Resume Examples & Samples
- Organise and standardize monitoring in WVT
- Contextualise WVI monitoring guidelines in a way that is practicable for the national office
- Develop WVT policies for monitoring that include data collection protocols and procedures
- Identify and select Child Wellbeing indicators that reflect WVT strategy to be used as standardised indicators across area and technical programmes
- Review area and technical programmes to ensure alignment with LEAP 3 monitoring standards, including the use of WVT standardised indicators
- Provide guidance to DME staff (specialists, officers etc) and area/technical programme managers in setting up effective monitoring systems
- Ensure that WVT data collection protocols and procedures are followed across area and technical programme
- Contextualize the Partnership monitoring guidelines in a way that is practicable for WVT
- Oversee analysis of monitoring data at National Office level
- Develop a data analysis framework to be used to review management reports from programmes, appropriate to WVT
- Consolidate and critically analyse monitoring data from all programmes on an ongoing basis
- Ensure data quality for WVT for all programmes by conducting regular data audits
- Manage the sharing and use of monitoring data
- Share consolidated and analysed information from programmes with Senior Leadership Team on a regular basis to show progress towards the National Office strategy
- Prepare integrated lessons learnt from regular National Office-level reviews and reflection of all (technical) programme monitoring data, to be shared with programming and DME staff
- Highlight issues that may need to be shared with government ministries and other NO-level partners and counterparts, or that require further research, based on the evidence arising from monitoring data
- Provide recommendations to Senior Ledership Team of actions and changes to programme plans that may be required based on the evidence arising from monitoring data
- Guide key stakeholders to implement recommendations, as necessary
- Lead the Quality Assurance Team
- Organise M&E technical orientation for WVT
- Ensure M&E staff performance benchmarks are set and tracked
- Provide staff performance oversight including reporting to work and general welfare
- Ensure stewardship and accountability of WVT material and financial resources
- Post-graduate qualifications in Statistics, Epidemiology, Applied Science, Agriculture, Social Science or research based qualifications
- Must be a committed Christian, able to stand above denominational diversities
- 10 years proven experience with international development and humanitarian organizations in related field
- Conversant in qualitative and quantitative data collection protocols including, sampling
- Expert understanding of Logical Framework Matrix, Theory of Change, Pathway of Change, indicators, Performance Monitoring Framework, Results Framework, M&E Plans, Performance Indicator Tracking Tables
- Familiar with mobile applications for data collection
- Excellent analytical/problem-solving skills and attention to detail in development of written documents
- Expresses ideas, thoughts and concepts clearly and effectively in writing using correct and appropriate grammar and structure
- Demonstrates proficiency in computer applications including use of Microsoft Suite, SPSS, SAS, GIS etc
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Learning Manager Resume Examples & Samples
- Minimum 7+ years of experience in Learning or Leadership Development
- Prior experience leading teams
- Ability to lead team in following Enterprise processes, routines and overall operational excellence
- Demonstrated influencing skills
- Demonstrated ability to effectively interact with and present to senior LOB executives
- Learning assessment/evaluation experience
- Project management, reporting and tracking experience
- Ability to operate in self-directed environment
- Effective executive verbal and written communication skills
- Experienced and effective large and small group facilitation and presentation skills
- Strategic and analytical thinker with a drive toward execution and delivering results
- Flexible with the ability to handle a variety of tasks and projects independently/simultaneously while escalating appropriately
- Keen attention to detail and strong follow-through skills
- Demonstrated ability to prioritize work, manage multiple high complexity projects, manage to a budget and deliver solutions on tight deadlines
- Proficiency in Microsoft Office applications, especially Excel, PowerPoint, Word and Access is required
- 25% travel may be required
- Graduate degree in HR, Learning or related field
- 10+ years of prior experience leading learning and/or leadership development
- Demonstrated business results through effective delivery of learning solutions
- Expertise in instructional design and/or adult learning techniques
- Prior experience in Wealth Management line of business
- Securities Licenses (Series 7, 63, 65/66, 24)
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Learning Manager Resume Examples & Samples
- Bachelor’s degree or higher in Economics, Human Resources Management or related field with 4+ years of work experience in the training and learning field
- Experience of leading or managing a team to implement plans and achieve an objective
- Experience of working in an international large scale distribution, manufacturing or production environment, preferably having had responsibility for hard skills training activities
- Experience of delivering training/information to peers, associates, hourlies and senior management as well as delivering performance related messages
- Excellent verbal and written communication skills; fluency in Italian is essential, and a fluent working knowledge of English is required
- IT literacy – the ability to use common applications and work with data and systems - especially MS Excel and MS Office Suite
- Strong organizational skills and the ability to prioritize and meet deadlines on multiple projects simultaneously
- Be prepared to take ownership and get involved from the very start
- Experience in interpreting big data
- Experience of working with lean manufacturing concepts and continuous improvement tools
- Experience to lean related training methodologies like Training Within Industry
- Resume that shows steady progression in Training/Learning Management/Operations for the last 5+ years
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Computer Vision / Machine Learning Manager Resume Examples & Samples
- Experience leading a software development/computer vision team
- Ability to hire key-talent and grow the team
- Prior experience developing product-level computer vision/machine learning/deep learning algorithms
- 5+ years experience working on object recognition/classification algorithms
- Excellent software architecture skills
- Excellent software design, problem solving and analytical skills
- Experience with C/C++ development
- Excellent communication and teamwork skills
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Regional Customer Engagement Enablement & Learning Manager Resume Examples & Samples
- Support the planning and execution of complex regional high-impact Customer Engagement enablement and training programs wide reach across all Cloud Lines of Business and SAP Regions
- Influence regional target audiences to adopt best practices through appropriate enablement and learning programs
- Partner with GCO University to define virtual, regional and local enablement programs and initiatives accordingly, including well-structured execution plans
- Provide region specific recommendations for learning and development to establish a continuous learning culture
- Align with business and operations stakeholders across all levels of the hierarchy and gain regional endorsement and commitment for defined initiatives
- Provide guidance to the business and regional management about enablement and learning, aligned with business priorities
- Identify needs and gaps as related to the execution of our SAP Cloud Operations Strategy, prioritizing key learning goals with business stakeholders in the region and at the global level. Each region/LOB will have a tailored plan supporting their GTM execution
- Foster sharing of best-practices as well as standardization across regions and teams
- Teach or secure facilitation of courses, either virtually or face to face, focused on customer engagement skills, SAP solutions, business acumen, and executive soft skills
- 5+ years of work experience within an international technology company, preferably a XaaS company
- Familiarity with the Cloud Customer Lifecycle and Customer Success approaches
- Proven track record of success in developing and delivering training for a variety of audiences using delivery modalities
- Excellent planning and execution skills combined with high reliability
- Excellent communication skills, including dealing with executives and senior management
- Ability to act as a trusted advisor and influence outcomes
- Self-motivated personality with high commitment, that takes pro-active initiative and needs minimal to no oversight
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Organizational Development & Learning Manager Resume Examples & Samples
- Manage and address clients’ concerns, challenges, needs and expectations
- Provide professional advice and influence senior management
- Prioritize and plan the overall OD needs and resources
- Design and deliver OD project and change management strategies, processes and interventions that support client’s high performing organization
- Work with client to create and sustain desired OD outcome / impact
- Identify the overall appropriate learning and organization needs according to business direction and formulate and implement yearly learning development plans
- Create and continuously improve the designs of different learning and development programs and effectively adapt them to achieve the desired outcomes
- Develop and facilitate post-training application with program stakeholders to create desired business outcomes
- Continuously evaluate training effectiveness and adjust programs based on the objectives and the evaluation
- Deliver Management/Leadership courses base on need
- Bachelor's degree holder in BA / BS or equivalent qualification in related discipline. OD degree a plus
- Over 10 years of relevant working experience in learning and employee development function with multi-national companies preferred
- Experienced in OD intervention design and delivery
- High commitment and passionate in people development
- Good facilitation skill especially in leadership and management skills training or workshop
- Active learner, assertive and decisive
- Excellent in leading and coaching team
- Work independently and connect the dots to see the big picture
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Learning Manager Resume Examples & Samples
- Additional European languages highly valued (C1 or above)
- Strong background in Customer service industry (pref. Call centre but not essential)
- Strong Project Management experience
- BS degree in Education, Training, HR or related field
- Holder of the CAP/CCP Certificate
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Learning Manager Resume Examples & Samples
- Works within one or more practice areas, including Consulting, Coaching, Advisory and Coordination, Social and Collaborative Learning, Facilitation, Program Management, Client Relationship Management or Project Management to deliver client and customer offerings and services in support of organizational and individual development needs and Cigna's broader learning vision
- Manage the development and implementation of one or more enterprise learning programs. Ensures the programs meet or exceed performance metrics, and implements continual improvement strategies, up to and/or including program retirement
- Consults with business leaders to diagnosis root cause performance gaps via ongoing consulting / needs assessment
- Consults with the business and key Cigna University stakeholders to provide pervasive learning solutions and alternatives – maximizing internal capabilities, promoting dynamic learning, creating an ideal mix of informal, formal, and social learning strategies
- Ensures effective application of learning solutions and capabilities in the context of the business strategy to create the most value and impact at the business level and/or individual level
- Ensures that the application of learning is assessed against pre-determined performance expectations
- Keeps abreast of technological innovations that impact organizational development. Proposes, and if necessary implements, technological solutions that align with the Cigna University vision and business priorities
- Contributes as part of swarm activities to deliver timely, agile and vision aligned outcomes to peers, partners, clients and customers
- Collaborates with partners, peers and others on solution design, development, test and learn and sharing of learnings
- Conducts oneself according to Cigna University’s “simple rules” including Go Direct, Own it, Pitch in, and Think, Then Do
- 5-7 years business experience working in a global organization - ideally in at least one Consulting role or equivalent experience
- Deep knowledge of, and experience in tracking, Human Resource and technological trends and signals, especially those related to the realm of employee development
- Advanced consulting skills, with a proven ability to be effective in a highly matrixed environment
- Excellent strategic and conceptual thinking skills
- Demonstrated prowess in negotiating and influencing
- Proven analytical capability in conducting performance analysis
- Demonstrated change management skills
- Highly evolved communicator who is action oriented, creative, and courageous
- Ability to coach and influence others to new and different visions and outcomes
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Learning Manager Resume Examples & Samples
- 2+ years’ experience in training or learning / development roles, specifically in facilitation
- Experience in retail or similar customer facing, high-touch service environments is a must
- Experience facilitating training across organizational levels, e.g. for peers, hourly associates, and management
- Good understanding of MS Office tools (Outlook, PowerPoint, Excel)
- Manage delivery program from initiation to delivery with some support and direction
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Monitoring, Evaluation, & Learning Manager Resume Examples & Samples
- Manage all MEL activities and reporting for the project
- Develop standardized reporting, performance monitoring, and evaluation among partners
- Oversee the collection of and reporting on impact, output, outcome and program management indicators required by USAID, in collaboration with the Chief of Party (COP) and project technical and support staff
- Measure progress toward achieving project goals
- Ensure successful implementation of the project performance monitoring plan
- Produce performance monitoring reports and other summaries requested by the COP, USAID and government counterparts
- Manage and provide MEL technical assistance in capacity building for local partner organizations, grantees, and government counterparts
- Undertake analyses of monitoring data to derive lessons for improvement and makes recommendations
- Oversee the documentation of best practices and facilitates the use of such data to drive program designs and decision making. Produce information to share lessons learned and for advocacy purposes
- Lead the design and implementation of Operations Research activities for the project, as applicable
- Contribute to program visibility and advocacy work by assisting in dissemination of program research and learning information
- Supervise MEL staff and perform other duties, as assigned by the COP
- Master’s degree in epidemiology, statistics, research methods or related field or a Bachelor’s degree and 3 years of experience, in addition to the 5-years outlined below
- At least 5 years of working in health activities on monitoring, evaluation, and research methods with increasing levels of responsibility in Asia and preferably in Nepal
- Experience in monitoring and evaluation work in large, complex, and multifaceted health development activities
- Demonstrated ability to articulate technical information clearly and effectively and in flexible and adaptive programming
- Demonstrated expertise and experience in data utilization strategies and can creatively think about active data sharing techniques
- Proficiency in Data Analysis and Statistical Software such as STATA
- Proven written and oral presentation skills in Nepali and English
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Learning Manager Resume Examples & Samples
- Manages the vision of employee development at Molina Healthcare
- Integrates organizational business needs into learned offerings and priorities
- Conducts training needs analyses to understand specific group needs
- Based on needs analyses, translates knowledge of the organization, adult learning methodologies and instructional design into practical learning applications and solutions
- Manages training projects by defining the scope and objectives, identifying project tasks; and supervising instructional design and development of the project to effective implementation
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Learning Manager Resume Examples & Samples
- Minimum 2 years training experience
- Current knowledge of effective learning and development methods
- Familiarity with e-learning platforms and practices
- Excellent communication and sharp business acumen
- Ability to build rapport with employees and vendors
- BSc/BA in Business or Hospitality
- Experience in hospitality will be considered an asset
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Regional Learning Manager Resume Examples & Samples
- A Consultant: Asking probing questions will ensure you successfully match the learning solution to the development need by leveraging vendor solutions, internal design and development, evaluation, measurement and reporting
- A Skilled Influencer: To ensure scale and consistency, you will need to connect your constituency to global firm-wide solutions where possible and customize for cultural fit where necessary
- An Effective Collaborator: The Talent and Development team is dispersed – effective communications across cultural and location boundaries is critical to ensure learning program impact
- Experience in the design, development and delivery of employee, manager and leader learning solutions, including sourcing and negotiating with vendors
- Ability to flex, adapt and persevere as deliverables and priorities change
- Excellent interpersonal, influencing and coaching skills
- Strong relationship management and people management skills
- Excellent project management, strategic thinking and tactical implementation skills
- Works effectively in team environments while remaining responsible and accountable for results
- Ability to inspire and motivate others to perform well
- Listen and respond with empathy
- Balance best practices with practical solutions
- Create development plans that solve for the immediate need while surfacing ideas for ensuring long-term sustainability
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Monitoring, Evaluation & Learning Manager Resume Examples & Samples
- A Master’s degree in epidemiology, statistics, research methods or related field or a Bachelor’s degree and 3-years of experience, in addition to the 5-years outlined below
- Atleast5yearsofworkinginhealthactivitiesonmonitoring,evaluationandresearch methods with increasing levels ofresponsibilityinAsiaand preferablyin Nepal
- Experienceinmonitoringandevaluationworkforinlarge,complex,andmultifaceted health development activities
- Demonstratedabilitytoarticulatetechnicalinformationclearlyandeffectivelyandin flexibleand adaptiveprogramming
- Proven written and oral presentation skills in English
- The M&E Manager will have demonstrated skills in gathering reliable data from populations in developing countries and in presenting data to decision-makers as a part of a management process. To accomplish this, the M&E Manager should have at least several years of proven experience with
- The logical framework approach and other strategic planning approaches
- M&E methods and approaches (including quantitative, qualitative and participatory)
- Planning, design and implementation of M&E systems, tools, and guides
- Training in M&E development and implementation and/or facilitating learning-oriented analysis sessions of M&E data with multiple stakeholders
- Data and information analysis
- A solid understanding of environmental management, with a focus on participatory processes, joint management, and gender issues
- Familiarity with and a supportive attitude towards processes of strengthening local organizations and building local capacities for self-management
- Willingness to undertake regular field visits and interact with different stakeholders, especially primary stakeholders
- Leadership qualities, personnel and team management (including mediation and conflict resolution)
- Language skills as required
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NA Learning Manager Resume Examples & Samples
- Undergraduate degree with at least 5 years previous learning and development experience
- Can develop an L&D strategy to meet the current and future needs and is skilled at building these into business plans
- Builds effective relationships and works in conjunction with other HR and functional teams to ensure programs and initiatives are supported and delivered smoothly
- Ability to influence and educate on learning and development and best practice
- Has a detailed knowledge of Learning and Talent Processes and associated policies, procedures and practices and advises on them
- Experience of business partnering
- Capability to gather, collate and present data and information in a meaningful way
- Prior facilitation experience
- Has an expert understanding of Diageo Academy and how to use it to deliver key aspects of Learning
100
Senior Learning Manager Resume Examples & Samples
- 5+ years experience managing large, complex clients and providing leadership in a multifaceted, fast-paced contact center environment
- Must communicate effectively during client presentations as well as one-on-one with site personnel
- Excellent written and oral communications skills. Analytical and financial management skills
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Customer Focused Business Learning Manager Resume Examples & Samples
- Proven experience in Learning and Development or Capability in a sales context
- Prior exposure to Corporate and Commercial banking products and sales or reporting tools
- Ability to manage initiatives with medium to high complexity within an allocated budget
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Learning Manager Resume Examples & Samples
- Own and manage the Staff Support Learning Plan: including the metrics/reporting/resource alignment and contracting
- Oversee the Learning Planning process for Staff Support for the 2018 plan
- Manage/oversee 4 direct reports learning work efforts
- 5+ years of prior experience leading learning and/or leadership development or equivalent experience
- Bachelor’s degree preferred, strong equivalent work experience can be considered
- 15% travel may be required
- Expertise in adult learning methodologies and techniques
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E-learning Manager Resume Examples & Samples
- Highly organized, in order to effectively coordinate and complete multiple projects
- Willing to constantly learn, in order to stay up to date in your profession and to advise on innovative training methods
- Driven for results, in order to always ensure the best e-learning portfolio in VEON
- Excellent communicator, to collaborate effectively within the organization and with external vendors
- Able to set high demands on the quality of your own work and demonstrate accuracy and thoroughness; monitor own work to ensure quality, and deliver this quality in a fast pace environment
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Division Learning Manager Resume Examples & Samples
- This position will require up to 60% travel and relocation at the end of the program when promoted to a Division Learning Manager.*
- Provides additional leadership to assigned district as required by Director of Learning and Development
- During the program, incumbent will have periods of time when they are assigned to support selected District Team Leads in their training duties at sites in following approved policies and procedures
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Monitoring, Evaluation & Learning Manager Resume Examples & Samples
- Manage or lead evaluations, baselines and assessment and carry out necessary technical review to finalize
- Ensure quality of work for all grants/PNS and sponsorship funded projects against the benchmark
- Prepare M&E plans and ensure timely accomplishment of assessment, monitoring, evaluation, baseline/ surveys
- Provide oversight to Field MEAL staff ensure they are provided necessary support on monitoring, accountability, evaluations and information management (esp. Horizon) function
- Build capacity of WVIN Field Team on monitoring & evaluation
- Build capacity of NO M&E team and NGOs for monitoring
- Work with Programs to strengthen appropriate methods/ tools for quality and outcome monitoring systems for TPs
- Work with information management unit for necessary database management system to ensure timely analysis of the data for project and donor reporting purpose
- Provide necessary information to Strategy Management, Communication CWB Report, Government relation unit to help them timely reporting
- Comply government reporting requirement
- Bachelor’s degree (Master’s degree preferred) in Development Studies, Economics, Public Health, Agriculture or in the fields suitable for development with 3-5 years proven record of designing surveys, leading surveys and analysis (esp. indicators in education, health, anthropometric, economic)
- Knowledge of humanitarian industry
- Leadership esp on people management, coordination, planning, facilitation skills, designing, leading the surveys and analysis
- Sampling techniques, descriptive and inferential statistical methods
- Cross-functional management experience in an I/NGO, UN/ bilateral organizational environment
- Knowledge of SPSS or STATA
- Advanced Excel and quantitative skills
- Demonstrate collaboration & team building skills
- Effective relationship management skills; ability to influence without having authority
- Excellent oral and written English or Nepali communication skills
- Understand WV’s Vision, Mission, Core Values and Strategic Mandates
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Learning Manager, Mauritania & Senegal Resume Examples & Samples
- Deeply understand the learning offers available to prescribe them to clients in the region
- Implement Segment and Group programs, translating the requirements (both figuratively and literally, in some cases)
- Lead change management initiatives in the Region
- Bring the voice of the Region to central programs and processes
- We are the face to and the voice of the Region in all learning matters
- Partner with region leaders, line and BFHR to deeply understand region objectives, our populations and development needs required
- Seat at the table to understand the business strategy and direction to translate that plan to build capability in support
- Oversee legally required/compliance learning defined and managed at a county level, local site specific vendor equipment training, and technician training
- Direct the annual and on-going Learning Needs Analysis (LNA) and integrated Demand Planning process for all learning offers and the development of an integrated annual learning calendar
- Lead the deployment of all UL standards, processes and policies and assure alignment with local government regulations and requirements
- Manage the local technical learning budget and oversee local learning policy
- Verify that learning tracking and reporting in the learning management system of record (VTA/GLMS, others) are accurate and meet compliance requirements
- Oversee external relationships with learning providers such as universities and learning vendors; and local learning procurement of courses and/or course development, delivery and evaluation services
- Champion the use of existing and new learning technologies for timely and efficient delivery of the learning offer
- Anticipates new learning requirements in the Region by being current on business plans and new technologies being deployed in the region; flags potential learning needs to business clients and UL
- Serves as a member of the HR leadership team in the country and is an advocate for effective learning practices in support of the capability agenda
- Overall accountability for conducting the integrated Learning Needs Analysis (LNA) in the Mauritania & Senegal based on strategic skill requirements for technical, professional business function and Group LD&L leadership programmes
- Overall accountability for delivering one integrated approach for course Demand Planning for leadership and technical learning
- Gain Region/Function sign-off of the integrated learning calendar
- Manage to budget and provide accurate cost forecasting Learning Production and Delivery
- Oversees all Learning Operations activities in Region; embeds standardized learning delivery processes to ensure consistent faculty and learner experience
- Support Upstream Learning as required to deliver any new Segment learning offer endorsed by the Head of Function
- Oversee activities related to the learning system of record to maintain integrity of individual learning records and reports
- Oversee the capability and technology development for distance learning delivery
- Direct activities related to tracking and maintenance of learning histories to assure compliance with regulations and standards and verify accuracy
- Supports UL in establishing a global learning contract management process in collaboration with the Regions Learning Director, Indirect Procurement/PSCM and third party suppliers; monitor the implementation to achieve economies of scale Learning Evaluation
- Manage the administration of course evaluations and monitor trends; assure issues surfaced are addressed related to content, instructor-delivery, facilities, etc
- Assure adequate evaluation results are reported to Capability Advisors, region leadership, external vendors and faculty for continuous improvement of courses and learning programmes
- Manage the learning performance reporting tools
- Proven experience within Learning discipline
- Preferred learning specialist experience working in a learning related job
- Fluent in French
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Performance Learning Manager Resume Examples & Samples
- Assesses the learning needs of the business unit and BU field personnel who interface with Roche customers. Uses both quantitative and qualitative methods of identifying needs and validates the needs among key stakeholders
- Develops a learning plan to address BU needs, POA implementation, and ongoing BU team capability development in terms of delivering the desired customer experience
- Designs learning interventions to address learning and development needs of assigned BUs
- Delivers training in collaboration with SMEs
- Evaluates learner progress and identifies additional sustainment activities as required at individual or team level
- Leads commercial effectiveness projects that transcend all BU’s as assigned
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Curriculum & Learning Manager Resume Examples & Samples
- Bachelor’s degree required (Master’s in Education or Ed.D preferred)
- 5 plus years program management experience required
- Experience in curriculum design, implementation and evaluating progress
- Experience working with veterans and/or military families
- Prior service in the United States military or military spouse preferred
- Excellent verbal and written communication skills, including presentations, training, advocacy and negotiations
- Experience and skill with developing relationships with senior leaders and managing stakeholders across sectors
- Proficiency in Microsoft office suite, Salesforce, and Learning Management Systems (LMS) such as SkillSoft, Metrix, or Moodle
- Familiarity with government programs and services for transitioning service members and families, veterans, veteran families, person with disabilities, mental health, substance abuse, housing, education or other relevant veteran and family issues
- 25% travel time required
- Serve as subject matter expert on curriculum and the learner experience
- Regularly interact with installation teams and the distance learning manager to coordinate curriculum delivery and troubleshoot issues
- Evaluate opportunities for curriculum expansion as required
- Develop effective workshops, seminars, website content, multimedia visual aids and presentations, video demonstrations, e-learning modules, and online courses as needed to train and develop faculty and staff on available technologies for classroom and online teaching and learning
- Assists faculty in curriculum planning, developing effective multi-sensory instructional strategies, and assessment of these materials
- Designs and develops instructional interactive modules to be embedded as part of face-to-face and/or online courses
- Monitor program performance metrics and provide timely reporting of performance data
- Coordinate with operational partners to receive referrals and report outcome data
- Organize and coordinate regular meeting and calls to effectively build awareness and coordination
- Lead and conduct curriculum and learning working groups
- Implement small tests of change within the O2O program and report results
- Assist in development of proposals, statements of work, project plans, high-level design documents, storyboards, audio narration scripts, status reporting, QA and testing plans
- Train program staff on new curriculum elements and delivery techniques
- Manage instructors and assist with technical issues or facilitate their resolution
- Develop class schedules, agendas and recruit instructors/speakers
- Assist in developing learning and knowledge uptake measures as well as tracking and evaluating data
- Responsible for quality assurance of curriculum delivery and fidelity
- Utilize and share surveys with Director and Program Staff to continue to improve and evolve programming and participant experience and outcomes
- Advise program leadership on curriculum budgetary issues and forecast costs
- Assist in cultivating and pursuing sponsors and collaboration opportunities
- Track and report all results and statistics as indicated in grants and sponsorship requirements
- Complete timely writing and submission of program reports on progress as required
- Coordinate with visitors and collaborators on projects, funding, travel, events, visits and other activities as needed in support of the program
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Education & Learning Manager Resume Examples & Samples
- You have a passion for developing, implementing and evaluating continued professional education programs
- You have demonstrated project management skills (corporate and/or nonprofit program-based)
- You exhibit the ability to assess program effectiveness and ROI; align to clients' strategic goals; adapt to changing processes and procedures and build business cases for expanding education programs
- You have a strong proficiency in time management (multiple concurrent tasks) and a high level of detail orientation
- You have the ability to travel up to 20% to attend educational events and client meetings
- A minimum of five years of related professional experience, to include education and/or certification program development and execution, direct people management and budget management experience
- Association, association management or corporate environment-related project management experience is highly preferred
- Instructional design/delivery, development of certification programs, support and/or development of learning management systems and administration of a CE program is preferred
- ELearning design and creation experience (Articulate Storyline preferred) is highly preferred
- Knowledge of certification/testing industry standards, testing vendor community is highly preferred
- Knowledge of eLearning tools - Camtasia, Citrix Go to Webinar, Oracle LMS is preferred
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Senior Global Learning Manager, Dermatology Resume Examples & Samples
- Subject matter expert on the Dermatology brand and is responsible for the design, development and delivery of worldwide learning solutions to the Commercial Organization
- Serve as a strategic partner to the Dermatology Brand team to assess and understand the learning needs of the organization and develops appropriate learning strategies and plans
- Build relationships and influence key stakeholders at Global, Areas, Top 12 Affiliates to gain agreement and commitment on Dermatology Learning Strategy and implementation tactics
- Create innovative learning solutions for all levels of the organisation (brand teams, in-field teams and other key functions) and always ensuring excellence in execution and that organizational and Global Learning goals are supported
- Share agreed outcome metrics for core initiatives, results, best practices and learnings across learning network at Area and Global levels
- Manage complex stakeholder relationships and external providers efficiently and effectively to time and to budget with clear measurable outcomes
- Maintain a high level of Continuing Professional Development in Learning & Development, keeping up to date on industry trends and best practices
- Beyond the previous responsibilities, lead some other area learning initiatives supporting the Global Learning team vision and yearly plans to be defined with the Global Product and Therapeutic Learning Director
- Bachelor's Degree; MBA or related advanced degree is preferred
- Knowledge of instructional design systems or extensive experience in training, development of training and curriculum design
- Master facilitation skills including the ability to deliver programs to multi-cultural audiences
- Networking with external key stakeholders, industry forums and learning specialists to inform a compelling and differentiated learning and capability strategy
- Strategic thinking & business planning skills, necessary to diagnose needs, develop, direct and influence commercial training and organizational development
- 5+ years as Learning Professional
- 3 years of Commercial and/or marketing; Dermatology brand experience is preferred
- Working in or strong collaboration with Areas and/or Top 12 countries; previous role in Area and/or Affiliate is preferred
- Strong negotiation skills in achieving and consolidating cost efficeincies through vendor selection/supply management
- Working in a high performing matrix organization
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Senior Inquiry Learning Manager Resume Examples & Samples
- Relationship Management - We recognize the deep importance that relationships with colleagues and allies play in our work. You build rapport and trust with others and know how to generate buy-in from key people. You have a genuine interest in empowering others, and do so by understanding their goals, strengths, and needs. You foster alignment and facilitate resolution of conflicts within collaborative spaces
- Curiosity - We need people to help our organization drive improvement. We feel that this requires a healthy desire to discover how and why things work the way they do. You look for those explanations in data – and anything else that will help. You are receptive to input and continuously strive to innovate
- Teamwork- We believe that excellent teams, composed of high-performing team members, can have an enormous impact. You deliberately seek input from a diverse set of perspectives, drawing others into active commitment to the team’s effort, and thinking critically about the impact of our work. You trust that collaboration yields better results than individual effort, and thus set the tone for effective teamwork
- Quantitative Orientation– We believe that everything is measurable, that all information can have a more precise and reliable measurement. You let goals drive action and maintain a focus on results. Your approach to everything is rigorous, inquisitive, and analytical. You model this orientation for our team and embed progress monitoring into our work
- Courage - We are unwaveringly student-centered in our decision making. Closing achievement and opportunity gaps is at the heart of the inquiry process. You must operate with a strong sense of possibility that we can accomplish difficult tasks, and foster creative problem solving in yourself and others
- Classroom teaching experience, ideally in an urban public school setting
- Background in facilitating adult learning, ideally within the education sector
- Experience coaching peers to improve and reflect on their work
- Demonstrated ability to improve student learning through data-driven instructional practices
- Demonstrated ability to work cross-functionally and think at a systems level
- Familiarity with the Data Wise Improvement Process
- Strong project and time management skills, which ensure you have the ability to prioritize competing demands and multiple simultaneous commitments
- Excellent analytical ability, particularly in translating data into easy-to-interpret, actionable formats
- Exceptional oral and written communication skills as demonstrated by the ability to communicate effectively and respectfully with principals, teachers, colleagues, and diverse community members
- Mastery of Google products (i.e., Docs, Slides, Sheets, Drive) and Microsoft Office suite (i.e., Word, Excel, PowerPoint)
- Willingness to quickly learn how to utilize district data applications (e.g., BPS data warehouse, BPS student information system, BPS formative assessment platform)
- Current authorization to work in the United States - Candidates must have such authorization by their first day of employment
- Background in facilitating adult learning specifically related to data literacy
- Experience working across multiple teams or multiple sites
- Experience leading teams to engage in the Data Wise Improvement Process
- Familiarity with the BPS Inquiry Team’s unique approach to implementing the Data Wise Improvement Process
- Demonstrated experience utilizing district data applications and knowledgement management systems
- Master’s degree in Education or a related field
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Service Learning Manager Resume Examples & Samples
- Design and deliver professional learning series focused on project based learning integration
- Develop, curate and promote instructional resources that support the integration of service learning into curriculum
- Maintain and manage relationships with Service Learning providers and community organizations in order to identify civic related action project opportunities for Service-Learning coaches and classroom teachers
- Proactively seek and support new, sustainable partnership opportunities for CPS schools with service learning providers and community organizations
- Support and expand the number of schools participating in the middle school service learning pilot initiative including development of tailored instructional resources and professional development
- Communicate and collaborate with Social Science and Civic Engagement team to implement civic learning expansion strategy
- Masters degree in education, social service, community engagement or related field
- Experience planning, leading and executing service learning and community engagement related projects
- Experience developing and leading professional learning, training and workshops for educators
- Experience with development of instructional materials and resources for educators
- Knowledge of and experience working with school based educators and administrators
- Familiarity with Chicago community organizations and/or non-profit organizations that support youth civic engagement
- Is passionate about service learning and civic engagement and dedicated to the development of high quality opportunities in this field for CPS teachers and students
- Possesses excellent analytical and organizational skills
- Is a strong communicator; speaking, listening, and writing
- Able to collect and analyze data related to the effectiveness of programs and initiatives
- Self-motivated and able to self-direct
- Organized, able to work in fast-paced environment and handle multiple tasks as well as adapt to priorities that change quickly
- Innovative and interested in developing creative ways to support educators and schools in building sustainable service learning programs
- Demonstrates a sense of urgency in accomplishing goals and objectives
- Is invested in and committed to being part of a team
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Teammate Enablement Branch Learning Manager Resume Examples & Samples
- Functions as Branch Curriculum subject matter expert; liaison to Learning Solutions Partners and numerous cross-line of business/functional partners
- Responsible for the curriculum lifecycle supporting all branch roles (teller up to and including branch leadership roles)
- Alignment of business and learning strategies
- Comprehensive learning maps and career progression plans by role
- Curriculum development, to include introducing and incorporating innovative and engaging learning strategies/approaches
- Assessment and evaluation of feedback, performance, and results in comparison to learning objectives and expected outcomes
- Management of ongoing maintenance and sustainment of all learning assets and curriculum (e.g., web-based training, instructor-led training, job aids, QRGs, training videos, curriculum maps, etc.); obtaining and documenting necessary approvals; archiving
- Analysis and communication of training completion reporting
- Assists leadership in managing capacity (client-facing teammates/leaders, and Teammate Enablement)
- Plays integral role in Planning Phase of Teammate Enablement projects (i.e. identifying root cause(s), scope, setting strategy, building project plan, defining deliverables, determining success metrics, etc.)
- Ensures optimal mix of training methodologies and modalities
- Bachelor's degree or equivalent work experience in a relevant field
- 10 years work experience in the industry
- Demonstrated ability to develop and incorporate effective, innovative, and engaging learning strategies and approaches aligned to business objectives
- Strong project management, instructional design, strategic thinking, consulting, influence, negotiation, and communication skills
- Demonstrated excellence in analysis, leadership, and change management
- Ability to build and maintain relationships with Senior and Executive Management and manage large projects across diverse teams
- Proficiency in related PC software, including Microsoft Office Suite, LiveMeeting, Skype, etc
- Minimal travel (up to an average of 5-10%)
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Learning Manager Resume Examples & Samples
- Developing and managing the overall strategy for training of FC associates by establishing standard training materials for all processes
- Being a key partner in creating and supporting the development of professional associates and leaders
- Directly supervising learning leads and admins on all shifts
- Establishing relationships with financial partners and reacting to the business' changing needs based on FC processing volume requirements
- Assessing knowledge and skill gaps to help struggling operators improve
- Establishing and using metrics to connect FC performance to MOM's experience and do what is needed to help the FC exceed the customer's expectations
- Coaching, mentoring, training, and reviewing performance of direct reports; evaluating and adjusting activities to continually meet company targets and business plan objectives
- Establishing performance goals for Learning department and all relevant professional staff that are directly tied to the company's strategic and performance goals
- Establishing positive working relationships with key partners within the organization
- Acting with and fostering a culture reflective of the company's values
- Using developed reporting to advise key partners and FC management of necessary reactive and proactive measures to protect MOM's experience from exposure to problems caused by error in processing
- Minimum 5 years in a Training leadership role
- Expert in the development of training materials (ADDIE model) for associates at any level within a fulfillment center
- Demonstrated leader of others in a fast-paced operations or manufacturing environment
- Proven record of taking process improvements or changes and implementing relevant training for associates affected by the change
- Ability to establish and maintain financial and manpower budgets with accountability
- Experience with problem-solving methodologies
- Strong analytical skills, including problem-solving, root cause analysis, kaizen, etc
- Ability to lead both subordinates and peers in functional learning and soft skills
- Ability to work effectively with employees from all levels within the company
- Strong project management skills, including working cross-functionally with operations leaders, as well as peers
- Ability to work with associates from varying cultures
- Ability to manage changing priorities in a fast-moving environment
- Ability to develop and deliver presentations to all levels of audience within the company
- Proficiency with all facets of MS Office Suite
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Learning Manager Resume Examples & Samples
- Evaluate individual, team, and organizational development needs
- Create and facilitate learning strategies and programs aligned with operational needs
- Implement various learning methods hotel wide (coaching, job-shadowing, online training)
- Design and deliver learning courses, workshops, and other trainings including, new team member orientation, harassment-free workplace, communication, leadership and service series and related training to meet specific departmental needs
- Assess the success of development plans and help employees make the most of their learning opportunities
- Maintain learning matrix
- Create and distribute monthly colleague calendar (Schedule learning & employee events and meetings)
- 2 years of prior experience as a Training Manager
- Current knowledge of effective learning & development methods
- Experience in project management and strategic thinking
- Proficient in MS Office and Learning Management Systems
- Ability to build rapport and relationships with all colleagues
- 2 years of operations management experience preferred
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Commercial Learning Manager Resume Examples & Samples
- 5+ years of Sales or Sales Management experience, preferably in medical device field
- 1-2+ years of Training experience preferred
- Proficiency in MS office
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Regional Learning Manager Resume Examples & Samples
- Develop deep understanding of business growth plans, cultural context of the region and maintain knowledge of developing trends and technologies in L&D
- Shape the learning agenda as part of the broader people plan for the region with HR Business Partners (HRBPs) and Client Leads, through effective needs analysis and prioritization. Identify the right performance measures for programs
- Partner with HRBPs to collate data from sources such as performance management and talent processes to offer insights to the business on future development needs to meet goals
- Own and drive the Learning strategy and plans for the region and manage the assigned Learning budget, ensuring alignment with dunnhumby’s global learning portfolio and the strategic objectives of the region
- Ensure relevant training is available through client leads and our Learning Centre to onboard new Clients and Partners to support regional growth
- Use dunnhumby’s full technological capability in developing and delivering training, including use of e-learning and virtual classroom methods
- Work with 3rd party vendors to design impactful learning for dunnhumby, either at a global level in support of the design team or locally (by exception), being responsible for partnering with local vendors to ensure delivery of regional training programs as required
- Liaise with other L&D team members, HR and appropriate business areas to effectively launch solutions, maximizing the impact and optimizing the impact of new offerings on performance
- Champion our learning culture and ecosystem, encouraging our learners and managers to self serve our development offerings as they need them
- Engage our experts in the most productive ways to contribute to our portfolio, and consult with them on how to do this in the most effective way
- Facilitate new hire, people manager and soft skill learning sessions to meet the needs identified in the regional plan
- Consult with regional managers, leadership, learners and HR to embed new knowledge, skills and behaviors into day to day work
- Monitor and review the effectiveness and ROI of learning programs through feedback and discussions with the business, learners and HRBPs
- Support the delivery of business and organizational change programs
- Bachelors degree or equivalent in Human Resource Management or related discipline
- Learning Systems
- Consulting Skills
- Talent Management
- HR / Learning Reporting and Analytics
- Organisational Change Management
- Training Design and Development
- Training Delivery and Facilitation
- Learning Strategies
- Business and Commercial Acumen
- Data Analysis and Modelling
- Financial Analysis
- Dunnhumby Capabilities and Solutions
- Support teamwork and create team spirit
- Build loyal relationships with colleagues and our clients and partners
- Act quickly on new ideas
- Set challenging goals
- Support and motivate
- Drive delivery excellence
- Develop and deliver practical solutions to problems
- Support learning and innovation
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Compliance Learning Manager Resume Examples & Samples
- Utilize adult learning principles, instructional techniques, project management, and eLearning concepts to create, implement and manage Regulatory Compliance Training courses annually
- Work independently and be self-directed to accomplish goals and objectives as assigned by management
- Manage multiple projects at the same time with a variety of stakeholders using excellent written and oral communication skills
- Plan, organize and problem-solve during the development of eLearning courses and manage to a strict annual course deployment calendar
- Use different communication and development techniques, as appropriate, to extract critical product and business process information from subject matter experts (SMEs) and incorporate them into eLearning resources
- Quickly diagnose, troubleshoot and correct course development issues as they arise
- Work closely with Learning Management System partners to deploy and manage eLearning courses
- Prioritize project load and deliver quality work in a fast paced, ever-changing environment
- Provide clear and accurate weekly updates on project progress to management
- Escalate concerns on project delivery risks to management in a timely manner
- BS/BA, preferably in Instructional Design and or Organizational Development
- Demonstrated creativity and variety of work product in eLearning design
- Minimum 5 years' experience in eLearning design
- Banking/Lending experience, preferably with Regulatory Compliance or Audit exposure
- Experience in creating, maintaining, and delivering eLearning courses using a variety of course development tools & applications (primarily Lectora)
- Experience with Learning Management System functionality and design
- Sound knowledge of adult learning principles, instructional techniques, project management, eLearning concepts
- Excellent written and oral communication skills, the ability to work with all levels and businesses within Ally
- Strong planning, organizing and problem-solving ability
- Demonstrate intermediate to strong knowledge of MS Word, Excel, PowerPoint and Outlook
- Strong analytical ability preferred
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Senior Learning Manager Resume Examples & Samples
- Conduct learning research and analysis in partnership with engineers and other business stakeholders to identify specific learning needs
- Define explicit learning objectives and corresponding evaluation strategies for learning programs
- Collaborate with subject matter experts to build compelling course content that improves knowledge retention and transfer
- Craft engaging and effective learning programs on advanced software engineering topics
- Support and evangelize informal and social learning throughout the software engineering team
- Mentor newly hired software engineers as they complete the onboarding curriculum
- Assist in management and mentorship of the Software Apprentice Program
- Maintain and enhance 2 internally built Rails apps owned by the learning team
- 3-5 years experience working as a software engineer
- Experience with our tech stack preferred (AWS, Ember, Go, PostgreSQL, Ruby, Rails, Swift)
- Experience developing curriculum or serving as an instructor for software engineers
- Familiarity with adult learning theory and instructional strategies and methodology
- Forward thinking- you’re always evaluating what currently exists and thinking creatively about ways that it could be even better
- Bachelor’s degree in Computer Science, Engineering, or equivalent preferred, but not required