Field Operations Resume Samples

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H Denesik

Hailey

Denesik

1641 Wilderman Fork

Boston

+1 (555) 537 0258

1641 Wilderman Fork

Boston

Phone

p +1 (555) 537 0258

Experience Experience

Phoenix, AZ

Field Operations Technician

Phoenix, AZ

Bahringer, Labadie and Cartwright

Phoenix, AZ

Field Operations Technician

Responsible for operation, surveillance, diagnosis, troubleshooting, minor repair, preventive maintenance and overall proper function of all types of mechanical equipment for compressor station operation which is includes but not limited to: Engines, Compressors, Pumps, Valves, air coolers, filtration equipment, pressure relief devices, glycol dehydration and other specialty items
An essential duty of the position of Technician is to install satellite dishes with the use of a ladder on customers ‘homes. The ladders used by DIRECTV have been rated by the American National Standards Institute (ANSI) to hold a maximum total weight (including tool belt and equipment)of 275 lbs. To allow for the weight of equipment an individual's weight cannot exceed 325 lbs
Perform onsite interventions as a result of a Service Desk request as soon as possible, and within the terms of the customer contract and SLAs
Ensure shortest possible repair cycle by initiating the timely return of faulty SITA and Customer equipment according to the customer maintenance contract and SLAs and monitoring closely the replacement of faulty items and spares
Verifying satellite TV systems for correct functionality and optimal performance by testing equipment and connections and identifying and correcting any issues
Maintaining a safe work environment by following safe practices and adhering to safety policies
Coordinating across functions (cross-network and cross-organization) to ensure on-time, and in-time delivery

Chicago, IL

Field Operations Manager

Chicago, IL

Eichmann, Schroeder and Haley

Chicago, IL

Field Operations Manager

Co- ordinate works with other operation work areas management e.g. Front Office Manager, back office Manager, Service Delivery Manager, etc
Provide change management assistance to ensure we achieve and sustain our targeted performance levels
Develop an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment
Works with Service Manager and or Area Service Manager for timely completion of assigned projects and customer satisfaction
Partners with routing manager to adjust, improve, and compare actual hours to planner hours; conduct variance analysis by workgroups/call loads
Provides ongoing technical and relationship coaching and training to team to ensure performance and developmental goals are achieved and maintained
Take on other management responsibilities as determined by Client Value Manager or District Manager

present

San Francisco, CA

Manager, Field Operations

San Francisco, CA

Nader and Sons

present

San Francisco, CA

Manager, Field Operations

present

Designs and improves end user testing procedures and manages end user testing for all billing systems upgrades and new features and services
Work closely with the Data Management, Field Force Automation, HR and Business Intelligence teams in planning, communicating, and executing project
Provide coaching and feedback on objectives, day-to-day performance and work with directs on development planning
Lead process for alignments, deployment, targeting, and call planning exercises
Monitor field headcount and vacancy. Provide analysis and support for optimizing hiring decisions by territory
Provide on-site technical training to architects, consulting engineers, AHJs, end users / owners and key accounts
Manage and oversee operations for multiple district offices including P/L responsibility, budget, staffing, and operational structure

Education Education

Bachelor’s Degree in Interpersonal Effectiveness

Chapman University

Bachelor’s Degree in Interpersonal Effectiveness

Skills Skills

Good attention to detail
Ability to function well in a high pressure multi-tasking environment
Excellent technical writing, oral communication, and inter-personal skills to achieve technical objectives
Good technical writing, oral communication, and inter-personal skills to achieve technical objectives
Proficiency with Microsoft Office applications
Ability to work independently and to deliver accurate documentation under deadline pressures
Active DoD Top Secret Security Clearance
Experience in system integration, logistics processes, and logistics procedures
Experience supporting military or industry electro-mechanical products
Experience working across multiple organizational levels

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Field Operations Specialist Resume Examples & Samples

Provide superior service to all clients consistently demonstrating the 4 Essentials of Client Care throughout the branches/market
Support and help sales unit colleagues deliver on a superior client experience
Ensure skills & knowledge are up-to-date and meet position requirements including an ongoing commitment to executing the activities established on personal development plan
Take the initiative to keep informed of current events, market news and internal information on RBCNet and applicable internal sites
Support employees around the operational risk and regulatory requirements meets position requirements
Recommend to the Manager Market Operations any development opportunities for sales unit staff to enhance operational effectiveness and closing skill/knowledge gaps
Verify and validate knowledge with new CSRs to ensure fundamental skills are understood i.e. negotiation of items
Verify and validate knowledge with new Manager, Client Care (MCCs) to ensure fundamental skills are understood i.e. Cash Balancing, Negotiation of Items etc
Demonstrate commitment to colleague care and team work by coaching, mentoring and assisting colleagues
Proven ability to coach and develop others
Branches covered by this Field Operations Specialist will include but not limited to the following:High River, Turner Valley, Okotoks, Bridlewood, Shawnessy Centre, Brae Centre, Gates of Walden, London @ Heritage, Fairmount Drive, Deer Valley, Lake Bonavista, 411 - 58th Ave SE, Foothills Industrial Park**

Field Operations Specialist Resume Examples & Samples

Take the initiative to keep informed of current events, market news and internal information on RBCnet and applicable internal sites
Verify and validate knowledge with new MCCs to ensure fundamental skills are understood i.e. Cash Balancing, Negotiation of Items etc
Branches covered by thisField Operations Specialistwill include but not limited to the following: Signal Hill, Aspen Landing, Northland, Canmore, Beddington, Cambrian, Evanston, Thorncliffe, Strathcona, Crowfoot, Cochrane, Royal Oak, Coventry, Beacon Hill**

Construction Manager Field Operations Resume Examples & Samples

Report to the Construction Manager on all site related issues, e.g. progress, safety, workmanship, equipments, etc
Review and approve drawings submitted by the contractors or sub-contractors
Carry out site inspections on material, finishes and testing to ensure compliance with drawing & specifications
Carry out joint inspection on setting out and survey check with contractors, provide immediate solutions to any site problems
Participate in the design & tendering stage and provide advice in respect to the full coverage of the considerations from company’s perspectives
Ensure contractors are working with latest and approved shop drawings, material and method statement
Review the daily site progress prepared by PMCS Assistant, monitor site progress & report to management for any delay arise
Liaise with various stakeholders including contractors, Utilities Companies, Government officials and other LOBs when necessary to get their agreement, approval or consent to proceed the works
Provide support to Construction Manager to monitor the installation quality, workmanship and standards ensures compliance with the specifications drawings and the approved contractor’s QA/QC plan
Prepare Correction Notices (CN) for any defective works, irregularity against safety and environmental issue
Ensure the contractors work in a safe manner. All the construction tools are in good conditions and properly use
Ensure contractors work according to the approved safety plan and follow all safety procedures and risk assessments
Degree or above in Structural Engineering / Building Studies / Electrical / Mechanical / Civil Engineering / Fine Art or other relevant disciplines
Minimum 8 years of solid site experience in related construction projects with at least 3 years in managerial position
Minimum 4 years of solid site experience in Theme Park projects will be an advantage
Familiar with Building Ordinance, construction site safety, environmental protection, allied legislations and related Codes of Practice
Ability to communicate effectively with management, contractor and field personnel
6 working days a week, and may work in night shift or irregular working hours if necessary
Strong communication and coordination skills
Fluent speaking and writing English and Chinese
Appointment will be on 2-year renewable contract

Field Operations Specialist Resume Examples & Samples

Provides coaching to employees to ensure their skills and knowledge are up to date and accurate in reference to operational effectiveness (credit and risk) and regulatory compliance
Supports and builds relationship with all branch staff
Verify and Validates the Simple, Faster, Better checklist for all branches
Addresses, and escalates to MMO when needed, operational issues/concerns
Posting end date: October 28th, 2014 ***

Field Operations Manager Resume Examples & Samples

Assists the editorial team in content production as it relates to the use of the publishing, mobile, social media and multimedia platforms
Reviews analytics on a daily basis and reports trends, highlights and aberrations to upper management
3+ years' experience creating interactive content with a background in radio, television, sports service or news agency
Working knowledge of PhotoShop, PowerPoint, Microsoft Word, Excel and Outlook
Solid background in the use of the Wordpress publishing platform
Self-motivated, positive and collaborative attitude
Exceptional organizations skills, high attention to detail and excellent communication working with multiple teams
Be a creative, conceptual and strategic thinker
Have the ability to juggle numerous and varies projects at the same time

Administrator, Field Operations Resume Examples & Samples

Work with the DC to ensure all orders are shipped and loaded accurately. Report ‘Shipper’s Load and Count’ discrepancies and work with Tech and Warner to resolve. Research carrier / shipment errors and report findings
Execute all Custom Build Audits, working with Tech Custom, Operations, and QA teams, reporting quality and accuracy findings
Monitor all areas within the DC. Communicate opportunities/issues to your manager and DC
Identify, communicate and co-ordinate opportunities to improve overall customer service through the understanding of processes and needs at the DC
4 year College degree or equivalent work experience required
Demonstrated experience in overseeing carriers and transportation processes
Demonstrated experience in Pick, Pack, Ship methods and TMS system
Demonstrated experience in all areas of moving freight with small parcel, LTL and TL (air, road, ocean). Experience with international freight procedures
Demonstrated experience in communicating with several different departments
Ability to use PC and related software: Excel and Word
Ability to organize, pay close attention to detail and handle multiple tasks
Ability to analyze reports and provide recaps, suggestions, opportunities and efficiencies
Travel by car and air

Senior Field Operations Specialist Resume Examples & Samples

Takes an active role in creating an environment of innovation, collaboration, transparency, accountability and trust
Enhances relationships with key service providers, vendors, and financial advisors to ensure service goals and objectives are met
Provides proactive and regular communication on all technology-related initiatives. Assists in communicating policy/procedural changes
Resolves escalated service issues by performing root cause analysis, communicating resolution and taking action toward service recovery
Provides guidance to employees, key service providers and vendors regarding successful operational relationship management, problem resolution and service excellence
Proposes process improvements based on analysis of business trends, from the team and advisor feedback
Understands the operational needs of key distributors and represents their views in business unit discussion
Bachelors degree in a business-related field or equivalent work experience (4 years of broker/dealer industry experience)
Minimum 4 years broker dealer or life insurance industry experience
Ability to work effectively on teams, as well as independently, in a fast paced environment
PC proficiency and excellent technical ability (able to learn new systems quickly)
Series 6 or 7 license
Understanding of TFA processes and systems

VP, Field Operations Northern Manhattan Resume Examples & Samples

Achieve regional growth and financial targets, while creating a positive work environment for all employees within the defined area
Translate corporate and regional strategies into short and mid-term objectives for the system while successfully executing initiatives that improve overall customer experience
Functions as the manager in charge of the system's overall financial performance
Achieve budgetary sales, retention and expense goals. Forecast financial impact of system, labor and market activity
Assist in the preparation and manages the annual capital budget, operating budget, and expenses
Implement strategic plans for system; analyzes current operations and recommends system improvements and expansions
Provides direction to system management team and employees to ensure delivery of world class customer service and the achievement of subscriber growth goals and financial targets
Maintain and monitor operational metrics (daily, weekly, monthly) to ensure we are meeting prescribed standards and providing an exceptional customer experience
Provide support to regional management in answering information requests from local franchise authorities, support governmental affairs in keeping LFA's informed regarding planned or unplanned service interruptions or changes that may drive phone calls to municipal officials or outside agencies
Ensure customer care levels are in compliance with local and national agency requirements. Oversee staff efforts to resolve customer problems that are escalated to these agencies
Work in partnership with call center management to ensure an acceptable and exceptional level of customer satisfaction
Is knowledgeable of and committed to a diverse workforce and supports the Market's EEO/AAP goals
In partnership with Human Resources leader, maintains an effective personnel and EEO program, supports the implementation of staff development and employee morale programs. Handle all labor relations issues and activities in a timely manner

Manager, on Field Operations Resume Examples & Samples

Monitor all baseball and softball coaches at Academy to ensure consistency of basic baseball fundamentals (hitting, pitching, fielding, bunting, and baserunning), are taught identically to those at the major league level
Lead instructor at all Academy Camps and Clinics for coaches and players. Will also be expected to lead any organizational meetings that may be held during the year
Oversee the selection and assignment of players with the appropriate Academy and Instructional League teams
Coordinate all field activities and organize schedule for Academy instruction
Coordinate and schedule all coach and player clinics
Develop and maintain a list of recommended players with required background information to baseball scouts. Write player development plans and reports on all MLB academy prospects. On a monthly basis, properly position players on a scouting chart
Coach Academy teams in Academy related tournaments or leagues
Serve as the principal liaison to MLB and the community-at-large
Prepare daily, monthly and ad hoc reports
Performs related duties as required

Director, Anz Field Operations & Enablement Resume Examples & Samples

Field Sales experience
12+ years experience in managing people, operations, program management or strategy development
Experience working in large, complex organizations
Proven success, record of high performance and strong leadership skills
Typically requires BA/BS in Engineering or Business. MBA preferred but not required
Strong analytical skills, ability to create viable solutions, innovation
Ability to transition from strategic thinking to managing and solving tactical issues
Strong executive presence and proven ability to present strategic information to a broad range of audiences
Strong communication skills, active listener, ability to synthesize high-level information
Strong collaboration, influencing and facilitation skills. Proven ability to influence and lead outside of organization and across roles and functions
Strong interest and deep experience in driving change by working with a senior executive team
Works independently and participates primarily with senior management and executives
Enjoys working in a fast paced changing environment
Demonstrated, take-charge attitude

Director, Field Operations Resume Examples & Samples

Develops and implements business strategies across the Technical Operations organization to meetestablished service metrics and quality assurance goals. Responsible for end-to-end network performance for homes passed and all service delivery and fulfillment services for subscribers
Establishes and monitors clearly defined key performance indicators (productivity, quality, sales, service rates, etc.) for all Technical Operations personnel to support best in class customer service. Develops and implements strategies to achieve all network, service, new subscriber, and financial goals
Participates in the hiring, training, and development of the Technical Operations staff to ensure that personnel development and company financial goals are achieved
Directs the successful execution of the field workforce function to include dispatching of work, routing of work, disposition of work, building of quota, quota adherence, and all field support activities (call handling, job updates, tech support, text/chat handling, pre/post calling), ticketing, ticket tracking and handling, escalations, field communications, reporting, and automation tool and handheld support

Senior Regional Field Operations Manager Resume Examples & Samples

Develop strategic plans to lead region’s field operation efforts inclusive of improved field efficiency, service excellence and quality
Coordinate training on all types of elevator and escalator equipment
Monitor all OnBase reporting requirements
Facilitate resolutions for complex maintenance, service, repair, installation and modernization problems
Investigation and resolution of critical customer problems with the use of Otis and non-Otis products
Report on and present recommendations on service excellence, process improvement, field efficiencies, product design and performance requirements
Conduct regular inspection trips throughout the region to consult with Supervisors and Superintendents
Consult with engineering personnel on new equipment proto-type, report and recommend constructive changes
Provide proactive assistance to the Region on the malfunctioning of equipment. Analyze to determine correction action and ensure effective communication and implementation
Utilize Crex data to resolve problems with the highest callback units in the Region
Assist with the design, development, management, and delivery of field education classes
Champion continuous improvement initiatives that will improve field efficiency with oversight and responsibility for ACE programs and initiatives
Ensure compliance and adherence to applicable EH&S policies
Customer Service

Field Operations Manager Resume Examples & Samples

Manage and Support Service Delivery
Manage stakeholders on all levels within Global Service Delivery
Deploy and implement Service Delivery Strategy
Drive knowledge transfer
Responsible for Field Maintenance performance as per contractual KPI’s e.g. Mean time to repair
Responsible for the Field Operation organization and motivation of all operation personnel
Conduct or participate in recruitment interviews for selection of personnel
Analyzes network and recommends upgrades/changes; assesses organization's current and future network needs
Planning of Human Resources within the Field maintenance functionality
Responsible for the well being of all staff in terms of their working environment and conditions of employment
Define and set up of resource management routines based on main goals and priorities defined by operations management
Ensure the Field Operation team is adequately staffed at all times
Responsible for financials and relevant Cost Centre within the Field Operation Team
Single Point Of Contact for all network site outages and incidences
Maintain an accurate and sufficient list of spare parts
Ensure that all personnel performing site works follows standard operational processes and procedures
Responsible for the production and circulation of all standard processes and procedures for site works
Responsible for the performance of all subcontracting staff
Vendor management for outsourced activities in the area of Field Maintenance
Co- ordinate works with other operation work areas management e.g. Front Office Manager, back office Manager, Service Delivery Manager, etc
Define the reporting in accordance with the contractual obligation, and to schedule for regular collection of statistics
Responsible for vendor & Sub contract management i.e. ensuring that vendors or subcontractors are performing in according with service level agreement
Support other parts of the organization to resolve outages and incidents and act as outage manager during network outages recovery procedure
Minimum Requirements for the job Service Delivery Management is 6 years of experience of Service Delivery
FSO, ASP, Field Maintenance and Extensive Customer Interface experience is required

Branch Field Operations Manager Resume Examples & Samples

Provide technical direction for branch field operations
Analyzing cost containment measures
Enhancing customer satisfaction results
Conducting regularly scheduled spot audits at various sites to ensure adherence to safe work practices
Monthly reporting of branch results to sub-region, region, and Otis Americas leadership
Tracking and ensuring all safety requirements are being met
Maintain expenditures of labor, materials and other assets within budget constraints

Field Operations Manager Resume Examples & Samples

Successfully deploy FGTS equipment and services at locations around the world in collaboration with multiple stakeholders. Note: Travel required
Establish time-lines and equipment needs for installations and other on-site deliverables in collaboration with Account Managers and clients
Execute in field, on-site festival and box office technologies and deployment in conjunction with Account Managers and clients
Create, fulfill and ship packing lists for all venues, events and festivals
Maintain existing processes and develop new processes as needed to maintain maximum efficiency
Maintain inventory of festival assets, including ensuring dirty, dusty, and grimy gear returned from festivals operations and Client Account Managers for coverage of damage from client
Support and training on FGTS products and services at events and festivals
Execute other duties, projects and events as assigned
Strong background in client and customer service
Excellent communication, problem solving, and presentation skills
Strong technical background, specifically systems administration, networking and installation
Excellent troubleshooting skills, including identification, solutions, and implementations
Strong Microsoft Office, specifically Excel skills
Candidate must possess the ability to effectively work in an organized, efficient, neat manner; attention to detail is a must
Able to travel and work flexible hours, including evenings and weekends for extended periods of time

Field Operations Specialist Resume Examples & Samples

Verifies and validates the Simple, Faster, Better checklist for all branches
Verifies and validates knowledge with new MCCs to ensure fundamental skills are understood i.e. Cash Balancing, Negotiation of Items etc.)
Investigates root causes of trends that have been identified in the market by the MMO and provides recommendation on how to solve issues to the Market Operations

Global Field Operations Resume Examples & Samples

Work on cross-functional teams to drive global standardization of process and systems supporting forecast methodology, sales planning, GTM strategy, and deal execution
Partner with IT and Solutions Teams to analyze and facilitate change within CRM and forecast systems
System and process enablement for GEO leads and counterparts
Provide supporting analysis to drive effective solutions and processes
Effectively document process and policy

Senior Team Leader, Field Operations Resume Examples & Samples

Provides consistent service within established benchmarks and service levels
Supports the implementation of new initiatives/process enhancements within the team, and supports employees through change
Leads Coaching Routines for the team and provides regular feedback to reinforce the consistent use of “client first” principles
Consistently communicates importance of RBC vision and values. Ensures employees fully understand the impact their day to day activities have on end to end sales/service cycle and the overall client experience
Ensures MOSOs are aware of RBC Key Behaviours and consistently demonstrates their positive impact on business and individual performance: Clients first, Collaboration, Accountability, Diversity and Inclusion, Integrity
Provides focus and clarity in establishing team and individual goals, leading performance enablement, supporting employee development, career coaching and rewarding strong performance
Ensure performance assessment discussions are conducted providing effective feedback on performance against mandate, reviewing results, trending for short term incentive
Cash Management Experience
Leadership Experience Preferred
Advanced working knowledge of Excel, Microsoft, WebEx, Share Point, Connect
Proven Change Agility
Proven Partnering skills and ability to develop internal working relationships for process improvement within Field Operations Model
Understanding of Field Operations routines
Sensitive to diverse cultures

Director, Field Operations Resume Examples & Samples

Maintain and oversee all aspects of field maintenance for the field at PNC Park, including pesticide and fertilizer applications, mound preparation, and adherence to all MLB playing standards
Develop and administer budgets for PNC Park
Develop and ensure compliance with preventative maintenance programs for all equipment at PNC Park
Oversee all field projects and alterations to ensure that the field complies with the Pirates and MLB standards
Hire, develop, and manage all field maintenance supervisory staff. Ensure that supervisory staff are managing their crews effectively
Work with outside contractors, unions and others in a professional manner
Communicates with management regarding goals, activities and work plans to ensure field meets expectations of users, including but not limited to, working closely with Senior Director on all weather related issues and dealing with umpires on a regular basis
Develop and organize a field schedule based on extra event requests
Ensure all game day field responsibilities are carried out in consistent and effective manner
Communicates with General Manager, Assistant General Manager, Field Manager, Coaches and Players to ensure the playing field and bullpens meet Baseball Operations’ standards and needs
Maintain shop areas to standards prescribed by the Senior Director
Maintain updated MSDS sheet on a daily/monthly basis
Perform other miscellaneous duties as assigned
Expertise in the operation, maintenance and sharpening of reel mowers
Cool season turfgrass experience
Certification as a Certified Sports Field Manager (CSFM)
Experience with equipment maintenance
Experience with managing inventory
Regular participation in continuing education, including but not limited to, field days, workshops, and seminars
Microsoft Office Suite Applications (Word, Outlook, Excel)

Global Director of Field Operations Resume Examples & Samples

Lead the Data Center Connectivity teams responsible for new builds, retrofits, and sustaining activities at the operating sites
Scope and execute complex data center build and retrofit projects, on time and in budget, in coordination with construction and design teams
Consistently deliver cost-effective infrastructure that leads the industry in quality, delivery, scalability, and safety
Build a high performing team, with emphasis on mentoring and developing DCC field management team and senior individual contributors
Provide leadership to understand, collaborate with, and influence organizations that connect with the DCC team. Develop and lead effective cross-functional communications between DCC site supervisors, the leadership team, and adjacent operating teams
Develop a scalable operations model including a documented roadmap, goals, and objectives. Identify best practices and drive through crisp Standard Operating & Installation Procedures (SOPs/SIPs) and training materials
With Infrastructure leadership, establish Key Performance Indicators and field performance targets for builds as well as sustaining operations. Consistently deliver to these targets
Highlight opportunities for significant operational improvements and drive high impact initiatives with measurable results
Prepare and manage OpEx and CapEx budgets
Travel approximately 35% to review initiatives and coordinate with onsite personnel and contractors at project locations

Senior Field Operations Analyst Resume Examples & Samples

Provides analysis and reporting on capital and proactive fiber builds
Analytical support for ad hoc business projects
Responsible for Ethernet site forecasting, along with reporting and analysis on actuals
Create and maintain appropriate reporting for Business Services technician expenses
Tracking and reporting on customer premise equipment (CPE)
Create reporting to track performance of field collections
Analysis of credits and bill adjustments
Performs additional Business Operations duties and tasks as required

Field Operations Manager Resume Examples & Samples

· Bachelor’s Degree in Business Management preferred, but not required, or its equivalent
Minimum of five (5) years of relevant management level experience
Proficient in technical operations; cable or satellite system operations management preferred
Strong oral and written communication/presentation skills
Must have the ability to train others in the field
Demonstrated ability to build effective relationships at all levels
Self-motivated, independent work ethic; with the ability to lead and manage multiple tasks
Proficiency in computer and software use, including email communication, job specific application software, and Microsoft Office products
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Must possess and maintain a valid driver’s license, an excellent driving record, and proof of insurance
Frequent accessing of heights and confined spaces
Travel to offices assigned up to 75%
Frequent presentation facilitation in front of groups
Frequent interaction with all segments of the public

IT Field Operations Engineer Resume Examples & Samples

Deploy equipment required for technical solutions of challenging business problems across the IT Infrastructure domains of data center, network, server, database, storage and cloud technologies
Investigate and provide troubleshooting services for equipment in Data Centers and IDF/MDF field locations throughout the enterprise
Work with IT Infrastructure project teams to implement service improvement opportunities with a goal to improve delivery velocity, functionality, reliability and performance
Monitor and evaluate telemetry data to optimize and implement automation solutions to reduce manual involvement and/or to increase service reliability
Provide escalation support for challenging cross platform problems
Assess deployed services and conduct evaluations focused on optimizing and improving network configuration, performance, capacity, availability, and operational reliability
Partners with colocation vendors to coordinate future deployments and enhancements to address business needs
Provide oversight and coordination of Infrastructure Lab services to improve deployment effectiveness during Global environment changes or modifications
Ability to prioritize and deliver on multiple project deadlines and milestones
Ability to work effectively with a diverse set of clients in an international organization
Strong attention to detail and follow-through

VP, Field Operations, South Valley Area Resume Examples & Samples

Provides strong leadership to Field Operations personnel, including communicating vision, strategy and objectives
Reviews work from a relatively long-term perspective and against the function's goals. Translates region strategy and field priorities into short- and mid-term objectives for the function
Responsible for managing a large Field Operations budget
Creates strategies to achieve business goals such as; increasing revenues, limiting expenses, adding subscribers and developing a skilled, motivated, satisfied and diverse workforce
Directs and participates in planning activities related to the Area through the preparation of various budgets and forecasts to meet defined objectives for growth and profitability
Builds and maintains favorable and beneficial relationships with community residents and public officials within the area to protect the company's franchises and to permit profitable customer rates throughout
Interprets, administers, and implements corporate policies and procedures. Approves policies and major operating procedures
Remains current on all technological and related advances in order to facilitate optimal productivity and accuracy for the drafting function

Inroads Field Operations Internship Resume Examples & Samples

Must be enrolled in a University/College or Graduation date must be within the last six months
Must have strong writing skills, a self-starter, with ability to work independently, ability to think and act strategically
Proficiency in desktop productivity tools including Microsoft Word, PowerPoint and Excel, with strong emphasis on PowerPoint skills

Global Director of Field Operations Resume Examples & Samples

Provide leadership to understand, collaborate with, and influence organizations that connect with the DCC team
Develop and lead effective cross-functional communications between DCC site supervisors, the leadership team, and adjacent operating teams
Develop a scalable operations model including a documented roadmap, goals, and objectives

Regional Field Operations Manager Resume Examples & Samples

The Regional Field Operations Manager (RFOM) will provide technical direction to regional field operations and Sales and has active control of and responsibility for the quality of all new installations, modernizations and service, in the region
Responsible for the investigation and resolution of critical customer problems with the use of Otis and non-Otis products
Reports on and presents recommendations on product design or performance requirements
Responsible for writing articles on adjustments, corrective actions required and general technical information for the field personnel
Provide technical direction to Regional adjusters by working with them on job sites and distributing necessary written information to familiarize experienced adjusters with new equipment
Provide training on all types of equipment
Have control and responsibility for the quality of all new installations, modernization and service, monitoring first inspection reports and Field Test and Data reports and resolving new installation, modernization and service problems
Make regular inspection trips through assigned territory to consult with Construction Superintendents, Constructors, Adjusters and Maintenance Supervisors and Examiners on problems encountered with product performance
Consult with engineering personnel on new equipment proto-type, report and suggest constructive changes based upon experience with products in the field
On a proactive and emergency basis, offer assistance to the Region on the malfunctioning of equipment, determine needed corrective action, see that it is implemented and advise personnel
Utilize the CRC / Crex websites data to resolve problems with the highest callback units in assigned territory
Determine from patterns of complaints when a problem is repetitive and warrants a change in design or manufacture, seek the solution through the respective organization and see that it is completed within a reasonable time frame
Assist in designing and delivering field education classes

Senior Dir, Field Operations Resume Examples & Samples

10+ years technical field experience
5+ years technical management experience
5+ years of project management experience

Wholesale Field Operations Manager Resume Examples & Samples

Direct and oversee the Wholesale Field Operations Specialists’ target markets, dealers, schedules and deliverables (KPI) through the use of tools, training, and support, with the goal of driving the the Wholesale Parts strategy to third party repair facilities
Direct and oversee the development and implementation of Brand Parts strategies along with Parts promotions in order to help achieve critical targets and maximize Dealer profitability
Direct the preparation, presentation and monitoring of the Volkswagen Brand’s Regions’ promotional/incentive budgets
Track record of success in sales
Commercial / sales acumen
Proficient in current Dealer DMS systems applications (ADP/R&R) and Office applications
Experience of new business or sales channel set-up

Regional Field Operations Manager Resume Examples & Samples

The Regional Field Operations Manager (RFOM) will provide technical direction to regional field operations and Sales and has active control of and responsibility for the quality of all new installations & modernizations in the sub-region
Have control and responsibility for the quality of all new installations, modernizations by monitoring first inspection reports, field test data reports and resolving new installation/modernization problems
Make regular inspection trips through assigned territory to consult with Construction Superintendents, Constructors, Adjusters and Examiners on problems encountered with installation or product performance

District Manager Field Operations Resume Examples & Samples

Driving demonstration events within your district through flawless execution and effective results management
Program management of all designated part time specialists in the assigned district
Effectively planning, managing, and executing all client programs in the respective district
Effective hiring, personnel development and program oversight of all events in your respective district
Regular reporting against client mandated objectives
Solid District Territory Management, Program/Project Management
3-5 years of experience in retail management or demonstration or event marketing, to include hiring, managing and developing Remote Teams of Part-Time Associates, training and Event Auditing experience
Outstanding Client/Customer Relationship Building/Managing Skills
Excellent Written, Verbal & Interpersonal Communication Skills
Proven ability to foster retention and drive accountability
3-5 years of experience in retail management, with hiring, managing part-time employees, demonstration or even marketing, results reporting, inventory, merchandising and training experience

Manager Field Operations Resume Examples & Samples

Assists in cultivating relationships with contractors and assigning work to contractors to ensure sufficient manpower while meeting contract labor budget
Oversees the development and deployment of staff and approves performance reviews
Oversees complex or major installations of systems equipment
Functions as primary customer liaison between contract signing and cut-over of system
Makes software configuration requirements and necessary modifications

Field Operations Specialist Resume Examples & Samples

Adheres to both company and customer safety requirements and responsibilities
Inventory control of stock point(s)
Plans most effective routing/utilization for bulk, tote, and drum field deliveries
Maintains trip logs
Return storage of drums and shipping of empty drums
General maintenance duties at stock points
Forklift operations and maintenance
Performs routine servicing such as fueling and provide light maintenance, repairs on vehicle and keeping equipment clean
Self-motivated, organized & with a strong work ethic
A team player who enjoys a challenge
Minimum requirement Class 1 License
Ability to lift heavy objects; physically able to lift 25 kilograms, climb stairs or a ladder, and able to squat and bend
Knowledge of industry safety programs and a personal history of safe work practices
Ability to work alone
Familiar with DOT regulations preferred

Manager, Field Operations Resume Examples & Samples

Manage and oversee operations for multiple district offices including P/L responsibility, budget, staffing, and operational structure
Develop district management/staff to achieve their goals, take on larger responsibilities, and ensure customers are satisfied
Work with company leadership to ensure that the organization and franchise operating model is adhered to in the region
Train, mentor and develop the franchisees in the region to achieve positive growth results
Manage the regional sales team to ensure awareness of upcoming projects, opportunities and/or changes in customer specifications in order to maximize chances of opportunity conversion
Create and maintain consultative client relationships and engage in retention selling to ensure continued long-term success and profitability of FireMaster
Provide on-site technical training to architects, consulting engineers, AHJs, end users / owners and key accounts
Explore and build partner relationships to develop and/or enhance business alliances
Diagnose and respond to client needs, with written & verbal follow-up on all aspects of request
Provide timely and detailed documentation in advance and downstream of meetings and site visits, generally staying in touch with and disseminating critical information flow, as applicable
Conduct research and analysis of market / project opportunities consistent with FireMaster strategy
Evaluate market / project opportunities by engaging with clients & executing feasibility studies
Participate in strategic planning processes with Director of Suppression and/or the senior management team
Implement business plans and initiatives in coordination with other business functions
Attend trade shows and industry conferences for educational and customer-oriented purposes

Director, Field Operations Resume Examples & Samples

Support the Commercial sales team to ensure customers are installed in a timely and professional manner
Repair Commercial customers service issues quickly and efficiently through the development of a quality technical workforce
Ensure quality work from our Commercial business partners
Provide our Commercial customers with a quality customer experience
Prepare annual budgets and monthly forecasts

Director, Field Operations Resume Examples & Samples

Managing all aspects of Below the Line coordination for USGA Production, including the US Open, the largest show on the network. Preparation includes: assigning, hiring and negotiating with vendors, managing all production management and support personnel, assigning contracts (btl and atl) per production, arranging conference calls and meetings. Execution involves: being the point of contact for all shows assigned, coming up with solutions to last minute problems, devising and executing strike plans
Managing all Below the Line aspects of College basketball, including the Big East Tournament. Will liaise with a team of personnel who are tasked with different schools to organize over 250 television productions during the season. Will be the point of contact for all logistical coordination therein
Production Management and organization of the Divisional Series on Fox. Coordinating a changing set of venues and orchestrating production management responsibilities therein, including being on site for one or more of the cities as the actual production manager therein, whilst coordination of the other sites remotely
Preparatory and on site coordination and management of ad hoc special projects (such as the Super Bowl, Special Events, etc.)

Regional Field Operations Manager Resume Examples & Samples

Successful candidates must have 7-10 years field experience in troubleshooting, installing, maintaining and/or adjusting elevator and escalator components and systems
Experience working with and leading field associates
Working knowledge of Otis and Non-Otis software and experience with current Otis and Non-Otis new sales and vintage Otis and Non-Otis products highly desired
Analytical/problem solving skills required
Candidates must possess proficient oral and written communication/ presentation skills to effectively communicate to with a wide variety of people with diverse background of all levels and disciplines
Possess strong interpersonal skills
Candidates must have strong computer skills

Manager, Field Operations Resume Examples & Samples

Management of projects, technical documentation production along with staging discussions among vendors and freelancers in the coordination related to these endeavors
Maintenance of department projects such as vendor RFP’s, mobile unit coordination, inventory, event tracking, and data distribution, for internal and external purposes
Technical coordination of seasonal and special events programming. This includes the publishing of systems design documentation, conducting conference calls, development of cost estimates and the effective ongoing management of same
Management of projects including but not limited to cabling of venues, technical design of new and existing systems into larger ecosystems along with the creating organizational systems related to the aforementioned
Creation, maintenance and publishing of technical documents that are related to department projects
Constant interaction (and potential hiring of) independent contractors, vendors and consultants who will work the project at the ground level and occasional site visits of same
Managing technical production service vendors in terms of quality, and mediating discussions when quality standards are not met. Need to have up to date knowledge of technical innovations as they occur in the market place
Functions as site manager to maintain an onsite presence at remote broadcasts nationwide to ensure that the services provided are in accordance with design and current contracts. Assists the Technical Producer and crew with any logistical tasks or problems
Coordination of productions and presence at many large scale FOX Sports events
Travel with a possibility of up to 3 weeks on the road at a large scale FOX Sports Jewel event
Spearheads the development and maintenance of Fox Sports’ scheduling and asset tracking software. Will maintain oversight of Fox-owned equipment on site in LA, at the Field Shop locations and on remote. Ensures that this equipment is maintained, inventoried and ready to support field production

Senior VP, Field Operations & Development Resume Examples & Samples

Manage, plan, direct, and implement the Western States Affiliate’s revenue generation campaigns in assigned markets to achieve overall goals
Lead, inspire, guide, coach, train and engage Executive Directors and Division Teams to provide targeted, proactive and effective leadership for volunteer engagement, aggressive revenue generation and sponsorship activities
Drive the ongoing process of identifying, recruiting and activating strong volunteer leadership base to champion the success of the American Heart Association
Foster and model a culture that thrives on personal accountability to delivering the results needed to advance our mission
7-10 years’ experience in a non-profit or sales organization. Preference will be given to candidates with Corporate Event non-profit leadership experience
Demonstrated success in achieving and/or exceeding fundraising/sales goals
Demonstrated successful staff management, with mid-management and front-line supervisors preferred. Ability to train, guide and motivate staff to achieve objectives
Demonstrated ability to recruit, train, coach and manage high level volunteers to achieve objectives
Ability to establish and achieve aggressive goals with staff and volunteers
Superior written and verbal communication skills, including large and small group presentations, group facilitation and training as well as writing clear and concise reports
Highly effective organization, collaboration, communication, prioritization, negotiation, and interpersonal skills
Ability to read, comprehend and analyze number goals and fundraising reports
Excellent computer skills on Microsoft Office Suite and ability and willingness to learn and utilize relevant related tools, i.e. customer database, donation software, etc
Ability to travel at least 70% of the time, including occasional overnight as well as work evenings and weekends as needed

Field Operations Manager Resume Examples & Samples

Meets / exceeds provider expectations and goals relating to Optum's work product and relationship standards
Provides leadership to and is accountable for the meeting / exceeding production results for the assigned territory
Provides ongoing technical and relationship coaching and training to team to ensure performance and developmental goals are achieved and maintained
Bachelor's degree or HS Diploma / GED with equivalent relevant business experience
3+ years of direct report management including Front Line Management
Ability to dig into details especially of an employee's work
Strong communication skills: ability to effectively communicate to direct reports, Senior Leadership and matrix partners on a consistent basis as well as client leadership
Excellent attention to detail and time management skills
Demonstrated ability to manage multiple priorities at the same time - Willingness to take calculated risk
Anticipates and drives change through the organization, equipping staff to adapt quickly
Intermediate proficiency in MS Office Products (Word, Excel, PowerPoint)
2 years of supervisory experience of remote staff
3 years of experience in a financial, claims, credit balance, or operations position

Field Operations Specialist Resume Examples & Samples

Communicator: proactively communicate with your owners via email, phone and in person to ensure that they are in the loop with all aspects of the management of their home
Can do/will do attitude: you will be part of an on-call rotation, and guest needs aren't always confined to normal business hours. A willingness to help when help is needed is essential
Natural born leader: as a Field Operations Specialist, you will have a small team of housekeepers. Your ability to lead the team in a collective and positive way is essential
Change Agent: At Vacasa, we firmly believe that every employee should be a stakeholder in improving our owner and guest experience. As an agent of change we will ask you to help identify areas where we have an opportunity to improve

Assistant Director of Field Operations Resume Examples & Samples

Knowledge of business administration, fiscal management, budget preparation, purchasing, personnel and labor practices
Effective problem solving and analytical capabilities
Ability to manage multiple and conflicting priorities
Exceptional leadership and communication skills (verbal and written)
Knowledge of state accounting and procurement statutes, regulations, and administrative processes
Ability to develop effective working relationships on multiple organizational levels

Assistant Director of Field Operations Resume Examples & Samples

Provides direction and guidance in the management of the Emergency Assistance Program to field supervisors and staff. Ensures that there is an equitable distribution of staff among field offices and that supervisors are appropriately directing staff. Travel to and from the different offices to provide on site supervision for the BERS D's
Collaborates with the Placement Unit to ensure that homeless families are placed into the most appropriate shelter
Develops strategies to support and work with collateral agencies in the regions of the state where assigned offices are located, including partnering with DTA area and regional directors to ensure that EA services are delivered by DHCD staff in a collaborative manner with DTA cash, Supplemental Nutrition Assistance Program (SNAP) benefits and other benefits
Participates with the Associate Director, Deputy Associate Director and the Director of Field Operations in the development of a training agenda and a budget that ensures that resources are available for the Field Staff
Participates in the development of policies and procedures concerning labor relations, work assignment, performance appraisal and other administrative issues
Demonstrated ability to provide leadership and supervision for field staff responsible for effectively and efficiently delivering quality customer service within a trauma informed service delivery model
Experience working with State and Federal programs with complex regulations and policies and the demonstrated ability to develop necessary strategies for effective implementation
Exceptional negotiation, conflict resolution and coaching skills
Ability to manage multiple tasks simultaneously as a result of effective planning, delegation and communication
Knowledge and experience in program policy and development, analysis and program evaluation including the demonstrated ability to anticipate and identify problems and develop solutions that are creative, innovative, and flexible
Understanding of issues of poverty and diverse low-income populations
Demonstrated ability to create collaborative partnerships with multiple stakeholders including community-based organizations, local coalitions, faith based groups, service providers and consumers
Excellent verbal and written communication and reporting skills
Ability to travel to different offices located throughout the Northeast Region (and throughout the Commonwealth)
Strong computer skills including Word, Excel and Outlook

Field Operations Technician Resume Examples & Samples

Ensure complete regulatory compliance for all assigned assets
Perform periodic inspections in accordance with company policies, standards and procedures
Identify and ensure that major inspection discrepancies are reported appropriately and corrected in a timely manner and that required collected field data is entered
Utilize dispatching software, following an optimized route and plan of scheduled work tickets
Collect UFORM data in an efficient and cost-effective manner and follow standards related to getting this data into the appropriate database
Regularly review data associated with assigned sites and either report discrepancies to management or correct errors
Work effectively cross-functionally to identify and resolve compliance issues
Respond quickly and effectively to resolve various trouble tickets, monitoring system and network performance issues in accordance with applicable policies, standards and procedures
Comply with and perform quality assurance programs
Keep manager well-informed about operational and maintenance issues associated with sites
Monitor and report material usage in order to maintain adequate truck supplies
Serve on a rotational on-call schedule for emergency repairs and maintenance
Insure satisfactory completion of work by subcontractors and internal crews
Initiate and follow through with capital and repair and maintenance projects at each site
Perform quality control inspections on work performed, insuring highest standards of workmanship are adhered to
Ensure all customer application, leasing and installation activity, including field verification, site sketches, notices to proceed, and closeout documentation, are completed within required cycle times
Maintain clean, safe and orderly environment
Properly follow all safety procedures and policies
Must be at least 21 years, have a demonstrated safe driving record, and be able to travel extensively by car/truck
Basic knowledge of OSHA requirements applicable to the construction industry
Strong computer skills, including Microsoft Word and Excel, and ability to use additional company software applications
Ability to work with functional groups and different level of employees to effectively and professionally achieve results
Strong follow-up skills; ability to organize applicable department timelines and follow up with internal and external customer needs
Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast paced environment
Able to work independently with limited supervision and complete tasks and respond to department requests and to collaborate with others to utilize their resources and knowledge to identify quality solutions
Self-motivated and self-disciplined with can-do attitude and excellent follow-up skills
Must be able to walk unassisted across developed and undeveloped construction sites and travel unassisted
Knowledge of wireless communication infrastructure required
T1 and Ethernet backhaul telecom experience preferred
Generator and power systems experience preferred
Knowledge of radio transmitters, receivers, antennas, and electronic theory and principles preferred
Real-estate management background helpful
Civil construction background helpful
Prior radio frequency knowledge preferred

Director Field Operations Resume Examples & Samples

Complete operational requirements by scheduling and assigning associates and following up on work results
Maintain staff by recruiting, selecting, orienting, and training associates
Achieve job results through the coaching, counseling, and discipline of associates; monitoring, planning, and appraising job results
Achieve business execution and event/project compliance objectives by prioritizing, and organizing multiple event/project priorities with local managers and Event Specialists
Accomplish specific client and division goals and objectives through adequate staffing and on-date execution according to specific event manual direction and following food safety guidelines as appropriate
Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
Strong understanding and experience managing large remote sales team operations
Mathematical, analytical and research Skills
Strong written communication and verbal communication skills
Strong understanding of retail reporting systems
Basic to intermediate computer skills including familiarity with Word, Excel, and Internet usage
5+ years of experience in Retail Sales Manager or District Manager within the sales and marketing agency industry, or a direct sales company
2-5 years of supervisory experience

Field Operations Manager Resume Examples & Samples

People & Business management skills
Insight into internal and external customers
Influencing Skills
Advanced knowledge in sales and retail
Strategic thinking and visioning
Presentation and Negotiation Skills

Field Operations Manager for Abbvie Products Division Resume Examples & Samples

Education: Bachelor of Science Graduate
Minimum 8 of sales experience, 5 years of which in a leadership role/ supervisory capacity in a Bio-Pharmaceutical Company with proven consistent success in pharmaceutical sales and proven ability to manage challenging KPI’s and developing people
Experience in leading a team from the project conception to launch is an advantage
Previous experience in selling highly scientific products is an advantage
Excellent in verbal and written communication & presentation skills
Ability to coach, train and develop his team
High learning aptitude
Proven ability to work cross functionally
Above average computer proficiency skills in MS Office applications such as PowerPoint, Excel, Word and etc
Good analytical skills, results-oriented, self-motivated
Good team player with strong interpersonal and negotiation skills, good sound judgment, strong work ethics
Proven ability to design strategic plans and implementation strategies

Field Operations Manager Resume Examples & Samples

Three years or more knowledge of installation and maintenance on copper or fiber technology
Three years or more of supervisory experience in a field operations environment, union employee management preferred
Experience in reading and interpreting engineering / construction work prints
A relevant college degree/military experience or equivalent, and solid experience in a related discipline that includes working in a supervisory or management role
Experience with communication systems and tools
Must be proficient in MS Word, Excel & Outlook
Must be available to work extended hours when necessary, including weekends and after hours and on call as required for the needs of the business
Demonstrated ability to administer processes and policies as they relate to: safety, attendance, performance work rules and code of conduct
Valid Driver’s License required
Relocation Benefits
Position requires the candidate to be mobile and flexible to any work center in the Northern NJ district
Knowledge of employment/labor laws
Previous experience providing training, feedback and motivation to employees in a customer service environment
Ability to interpret labor contracts/collective bargaining agreements
Desired experience includes OSP Construction and placing/splicing copper/fiber

Director, Field Operations Resume Examples & Samples

BA/BS College Degree
Extensive Written and Spoken Communication- Emails, Conference Calls, etc
High Level of computer, tablet and phone use

Field Operations Technician Resume Examples & Samples

3+ years experience in onsite support activities and repairs of PCs, Monitors, and Printers
CompTIA A+ certification is highly preferred OR must acquire certification within the first year of accepting the role
Experience of working in the Airport/Airline industry, preferred
Knowledge and understanding of LAN protocols
Ability to support and troubleshoot Ethernet networks
Understanding and the ability to install and configure servers and workstations (Microsoft/Unix/Thin Clients) including operating system software to component level
Understanding of WAN infrastructures and data communications technologies such as DSL, ISDN, Leased Lines, IP VPN, Frame Relay, ATM
Knowledge and understanding of VSAT required for some regions
Minimum Diploma / Certificate level qualification in Computer Science, Electronic Engineering or equivalent in country IT qualification
CompTIA A+ certification required to comply with the global SITA standard

Field Operations SHE Specialist Resume Examples & Samples

Self-motivated –Will be receiving requests from multiple sources and will need to act on those requests with little supervision
Solid communication skills and initiative –Persuasive, written and oral in order to express thoughts clearly and to impact actions of others as needed. Ability to work effectively in a team environment
Incident Investigation – Ability to utilize investigative and problem solving skills to manage incidents and corrective actions
Project management – Ability to manage multiple priorities/projects to meet planned timelines. This can be from multiple requests for small to medium size tasks and will need to be able to organize and prioritize those requests
Building collaborative relationships – Ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance and support
Results-oriented – Ability to focus on the desired results, setting challenging goals, focusing efforts on goals, and meeting or exceeding them
Bachelor’s degree in Science, Engineering or other technical specialty related to safety, health and environmental practice
3 – 5 years relevant work experience
Associate Safety Professional (ASP)
Previous work experience in Oil & Gas industry

Field Operations Manager Resume Examples & Samples

Contributes and assess new Service Implementation; Partners with sales and/or country management team to present capabilities
Ensure the successful design, development, and deployment of global HSR service coordination processes and related infrastructure
Position assists and leads a dedicated team of skilled professional team members; May be a requirement for extended hours support / escalation management as this role will be the senior escalation point for the US Depot operations. Understand Managed Service operations
Position will be operationally responsible for seeing that the team is properly staffed and that they have the skills, techniques, tools, and processes in place to meet or exceed those customer expectations; Recruits, trains and develops multiple teams
Responsible for performance measurements and performance tracking of service providers; Provide management reports on service providers to all groups associated with services; Able to positively influence customer satisfaction; Able to lead a technical workforce
Develops business relationships to accomplish team goals; Recognizes strategic opportunities and high pay-off activities that lead to success; Uses sound judgment in assessing and determining an appropriate course of action based on the information available, or escalates issues where further support needed; Sets high standards for individual and team performance
Ability to bring conflicts to resolution
Develops others by giving specific and timely feedback; Provides effective training and job experiences that enhance employee's skills with the support of the manager
Ability to effectively communicate to customers while protecting the company's position
Ability to gather, organize and present information in a focused and concise manner
Adapts communications to the intended audience
Listens to understand and fosters open communications

Field Operations Manager Resume Examples & Samples

5+ years’ experience in a sales management capacity within broadcast, cable, telco, video encoding, or transcoding industry
5+ years high-touch sales experience
7+ years’ of major Tier 1 sales and account management experience
Experience in managing small to large enterprise accounts at all levels
Strong understanding of customer and market dynamics and requirements
Willingness to travel and work in a global team of professionals

Regional Field Operations Manager Resume Examples & Samples

The Regional Field Operations Manager (RFOM) will provide technical direction to regional field operations and has active control of and responsibility for the quality of all service and new equipment operations in the sub-region
This position will be responsible for one or more subregions
Have control and responsibility for the quality of all service repairs by monitoring first inspection reports, field test data reports and resolving repair problems
Candidate must be strong proponent of REM, OMMS, AOMMS, and active participant in the Otis EH&S program
Make regular inspection trips through assigned territory to consult with service supervisors, mechanics and property management on problems encountered with service repairs
On a proactive and emergency basis, offer assistance to the region on the malfunctioning of equipment, determine needed corrective action, see that it is implemented and advise personnel
Candidates must possess proficient computer skills

Regional Field Operations Manager Resume Examples & Samples

The Regional Field Operations Manager (RFOM) will provide technical direction to regional field operations and has active control of and responsibility for the quality of all service operations in the sub-region
This position is responsible for one or more subregions
Candidate must be strong proponent of REM, OMMS, AOMMS, and an active participant in the Otis EH&S program

Manager, Field Operations Resume Examples & Samples

Plan, schedule and ensure accurate execution, within NEON scientific parameters and annual budget, of all maintenance, repair and field sampling activities for 6 NEON field sites
Previous experience managing a technical field operations group
Graduate study in biology, ecology, environmental science or related field
Previous experience leading or participating in outdoor activities in remote areas

Field Operations Service Manager Resume Examples & Samples

Experience in leading day-to-day operations while fostering a positive and open work environment
One or more years of direct or indirect sales or sales management experience
Ability to travel up to 25% of the time during peak seasonal periods

Field Operations Manager Resume Examples & Samples

Ideal candidate will live in Marysville or Everett, WA, but all candidates considered
An ability to manage a virtual workforce and effectively communicate via non-traditional means
2+ years of p/l management, budgeting and forecasting experience
Experience using daily, monthly and annual performance trends to develop strategic solutions to improve business performance and meet (EBITDA) goals
Effective problem solving and resolution skills when working with customers and coaching associates
Direct experience with recruiting, hiring, performance managing and career path development of direct reports
Excellent presentation and coaching skills
A Bachelor’s degree or Associate’s degree plus 3+ years of related management experience
The ability to interface with multiple levels of the organization and work with cross functional teams

Field Operations Manager Resume Examples & Samples

Monitors key performance to state of service, cost per call and productivity
Partners with routing manager to adjust, improve, and compare actual hours to planner hours; conduct variance analysis by workgroups/call loads
Implements, directs, adheres and ensures compliance to all applicable laws, regulations, and company policies, company values and code of conduct
Manages activities for the recruitment, and hiring, and performance management and career pathing of direct reports
Maintains detailed records of all associate training and evaluations
Trains associates to develop their product knowledge/technical skills, customer service skills and business literacy
Acts with urgency to meet and resolve customers' needs and problems and develop associates' commitment to act with urgency

Senior Field Operations Specialist Resume Examples & Samples

Supports TFA's brokerage account platform and related systems in order to improve firm service levels and enhance overall profitability
Improves field service levels by analyzing key features of third party administrative platforms and recommending process deployment matched to field office proven needs
Utilizes understanding of TFA's full range of products and services, technology platform, and compliance requirements to deliver exemplary customer service levels
Directly supports brokerage clearing platform (Pershing) by working closely with their customer service to resolve account opening, account updates and asset movement issues
Identifies and develops operational service level improvements to better support achievement of firm’s business goals
Other special projects and duties as assigned based on the priority needs of the various TFN business units
Implements operational changes based on overall SLA results and collected feedback from field offices
Provides primary support to the representatives and clients in the field related to their brokerage accounts for account opening, account transfers, asset movement, as well as enter trade order
Bachelor's Degree or equivalent work experience. Business, Finance, or Liberal Arts degree
Requires strong analytic and writing skills
5-10 years securities and/or financial services industry experience
Series 7 license
Proven ability to positively interact in high-pressure and time-sensitive situations
Interpersonal skills – to effectively work with producers and co-workers while demonstrating a sense of urgency, self-confidence, flexibility, and assertiveness
Dedicated self-starter who assumes responsibility for projects
Strong verbal, written, follow-through, and organizational skills
Detailed knowledge of Broker/Dealer internal policies and procedures

VP, Field Operations Resume Examples & Samples

BA/BS degree in human services, business, social services or related field. Master’s degree preferred
A minimum of 5 years’ experience as a successful leader within a large, federated organization
Successful leadership role in a health, wellness, youth development, or member-based organization
Proven track record in overseeing multiple customer-facing operations of a branch
Fundraising/board development experience a plus
Promote growth and innovation of branches within region(s) by creating a clear vision and strategy for short and long term success
Support branches with identifying and growing talent. Facilitates the creation of a leadership pipeline and succession plans among branches within region
Proactively support Executive Directors to set and meet their annual goals around their strategic vision, priorities and budget
Direct oversight of all risk management liabilities
Ensure branches meet all compliance standards
Play an active role in annual fundraising campaigns for branches within region
Provide support to branches in oversight of branch boards
Act as sounding board for ideas; provide support in problem-solving and crisis management
Promote and share best practices among Executive Directors, within the region(s)
Collaborate with the various Association Office business areas to ensure successful communication and implementation of branch initiatives. Provides broader mission and vision context from the Association Office to branches, and vice versa
Support the Chief Operations Officer and senior leadership in achieving strategic goals for the organization, including but not limited to support for

Project Field Operations Manager Resume Examples & Samples

Deliver on time the project work packages in accordance with agreed customer time scales
Master and optimise work packages costs
Deliver a quality project measured through reliability and customer satisfaction
Develop project team and promote bests practices
Minimise risk and maintain risk mitigation plan
Realise KPI for the WP activities
To participate in activities of workload while giving an estimable workload and farm
Participate to IQA and manage FQA review
Organize REX activities for product, projects and tools teams
Manage (technical aspects) a team from 1 to 5 people depending on the project
Coordination and management of the commissioning and warranty activities to achieve project targets and time scales
Ensuring all product and activities are compliant with statutory Health and Safety requirements
Ensuring project is properly resourced with people with the right skills, knowledge and experience
Project Manager with proven track record in Private Sector
2 to 5 years experience of managing projects
Experience of railway industry (preferred but not essential)
Experience of management by Quality, Cost, Delivery objectives
Knowledge of best practice Project Management processes, tools and techniques
Knowledge and experience of planning and Work Breakdown Structures
Knowledge of Risk Management processes
Excellent interpersonal skills to fulfil role of interface manager with both the customers and partners
Supply chain management-strong management and negotiation skills for suppliers and partners management
Proactive team leadership and strong people motivation
Quality focused
Ability to write and speak in English, German and/or Dutch language

Svp-field Operations Resume Examples & Samples

Minimum seven years work experience in fundraising or outside sales experience, preferably with a voluntary health agency
Minimum three years of management experience
Knowledge of community organization, sales, fundraising, and marketing principles, practices, techniques, and trends
Experience delegating and accomplishing goals through volunteers is a plus
Demonstrated verbal and written communication skills, including large and small group presentations, group facilitation, and training. Skill in written communications to include clear and concise narrative reports, evaluations and similar narrative pieces
Ability to read, comprehend and analyze number goals. Skill in use of spreadsheet/database analysis
Must have at least basic knowledge and skill with Microsoft Office 2007 or 2010 used for word processing, email, presentations, and spreadsheets
Must have the ability to lift at least 20lbs from the ground to waist level with or without reasonable accommodation
Must pass a criminal and DMV background check
Must be willing and able to travel regularly and maintain a flexible schedule
Must be willing and able to work occasional evenings and weekends

Regional VP-field Operations Resume Examples & Samples

Bachelor’s or some college plus experience. Bachelor’s degree from an accredited university preferred. College coursework combined with related experience may be substituted for a degree. Related experience may be substituted as follows: 1 ½ years experience equates to 1 full-time year of higher education
Must have at least 3 years of experience in fundraising, outside sales or in a non-profit organization in a similar capacity. This experience may also count towards satisfying this position’s educational requirement
Minimum one year of management experience or in a progressively responsible position within fundraising and/or outside sales
Ability to read, comprehend and analyze number goals, as well as fundraising reports. Skill in use of spreadsheet/database analysis
Ability to maintain a rigorous, goal-oriented management approach
Ability to delegate and accomplish goals through volunteers
Ability to organize and coordinate large and small functions for varied groups
Ability to work in a team environment and interact with all levels of American Heart Association staff, volunteers and the public
Ability to do daily travel up to 75% and overnight travel up to 35%
Must have at least basic knowledge and skill with Microsoft Office 2010 or higher used for word processing, email, presentations, and spreadsheets
Ability to lift and/or move up to 20 pounds with the expectation that items in excess of 20 pounds would be broken down into smaller components or additional assistance is required before lifting and/or moving

Regional Field Operations Manager Resume Examples & Samples

The Regional Field Operations Manager (RFOM) will provide technical direction to regional field operations and has active control of and responsibility for the quality of all modernizations in the sub-region
Have control and responsibility for the quality of all modernizations by monitoring first inspection reports, field test data reports and resolving modernization problems
Consult with engineering personnel on modernization proto-type, report and suggest constructive changes based upon experience with products in the field
Successful candidates will have 7-10 years field experience in troubleshooting, installing, maintaining and/or adjusting elevator and escalator components and systems

Field Operations Manager Resume Examples & Samples

Planning routes and load scheduling for multi-drop deliveries
Booking in deliveries and liaising with customers
Allocating and recording resources and movements on the transport planning system
Ensuring all partners in the supply chain are working effectively and efficiently to ensure smooth operations
Communicating effectively with clients and responding to their requirements
Directing all transportation activities
Developing transportation relationships
Monitoring transport costs
Confronting climate change issues by implementing transport strategies
Ensure the safety and security of all employees and visitors
50% travel required
High school diploma/GED
Must be willing/able to travel
Minimum 5 years’ experience working in Oil & Gas
Knowledge of route optimization
Effective communication skills and the ability to handle multiple tasks all with an attention to fine detail

Manager, Field Operations Resume Examples & Samples

Bachelor’s Degree or similar, preferably in Television, or Broadcast Engineering
Excellent communication skills with an emphasis on writing skills for electronic communication
Engineering and Financial expertise is a plus, reasoning and able to learn on the fly is essential. Good decision making skills and delegation ability also important
Knowledge of current software a must. Exposure to tracking, inventory, and scheduling systems a plus, especially “XYTECH.”
Knowledge of television equipment and its use. Basic workflow knowledge of how a network television show gets done

Field Operations Technician Resume Examples & Samples

Operating knowledge of Microsoft Office products
Minimum Diploma / Certificate level qualification in Computer Science, Electronic Engineering or equivalent
In country IT qualification

Field Operations Technician Resume Examples & Samples

Provide field operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
Perform onsite interventions as a result of a Service Desk request as soon as possible, and within the terms of the customer contract and SLAs
Ensure shortest possible repair cycle by initiating the timely return of faulty SITA and Customer equipment according to the customer maintenance contract and SLAs and monitoring closely the replacement of faulty items and spares
Manage the replacement of faulty equipment through the use of spares, and ensuring the timely replenishment the spare according to prescribed availability and sparing policy
Adhere to installation guidelines and industry best practices in order to deliver quality Field Operations
Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with the Field Operations guidelines and instructions where provided
Reporting and escalating all observed problems to proper SITA operational escalation points and/or customer escalation points
Carry out preventive maintenance of equipment in accordance with agreed schedules and to manufacturer specifications
Report on the monthly performance of incidents and provide feedback to the Global Operations regional management teams
Manage local suppliers in the provision of services for the SITA Field Operations centre and report on services provided to management
Must have A+ certification or achieve certification within 6 months
Minimum Diploma/Certificate level qualification in Computer Science, Electronic Engineering or equivalent

Senior Field Operations Technician Resume Examples & Samples

To ensure the correct functioning and maintenance of all internal and external customer IT equipment and services
When required, perform onsite interventions as a result of a Service Desk request as soon as possible, and within the terms of the customer contract and SLAs
When required, act as the customer SPOC and co-ordinate the scheduling of the onsite intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA
Carry out local repairs of faulty equipment and services to the highest standards and co-ordinate the resolution with the appropriate resolver group
Carry out site surveys for new customer premises for preparation for new product and services installation under the guidance of senior team members
Ensure that all staff adheres to installation guidelines and industry best practices in order to deliver quality Field Operations
Ensure that all staff use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with the Field Operations guidelines and instructions where provided
Reporting and escalating all observed problems to proper SITA operational escalation points
Report on the monthly performance of the workshop and provide feedback to the Global Operations regional management teams
To ensure the field services team adheres to the highest working standards for all interventions and repair targets by providing guidance, support and direct management
Manage the first line responsibility and budgets for the local maintenance facility, field operations service provided and escalations in the absence of the Lead Engineer
Perform tests on hardware and software components and be responsible for the co-ordination of local acceptance testing with Customers and 3rd parties
Coach junior team members
Direct and support the junior team members in the management, reporting, and co-ordination of day-day tasks during absence of the Lead Engineer
Complete AVMA Daily Diary accurately and on time
Ensure that all the required Field Service data is provided and recorded in the correct fields in the SITA Service Hub record for all assigned Incidents & Change Orders
Support Management on escalated issues, as and when required
In the support of the performance management process, provide personal feedback on performance of co-workers to the Lead Engineer
Must have experience with Windows XP, 7, 8, 8.1, or 10
Installation and configuration of end user applications and software
Minimum Degree level qualification in Computer Science, Electronic Engineering or equivalent
Cisco
CCNA or Microsoft MCSA in WIN Client and/or Server
VSAT Certification preferred (for some regions)
Other certifications may be required depending on the SITA products to be supported

Senior VP, Field Operations Resume Examples & Samples

Directs the activities and staff of Field Operations to develop, implement and evaluate the Division’s scorecard, operating plan and performance measures including an annual Operating Plan and annual budget, and bears responsibility for meeting established goals and objectives within approved budgetary resources
Directs the Division’s work to develop and maintain strong, open and collaborative relationships with the network in order to position the Division as the Corporation’s primary point of contact with NWOs
Oversees the division’s role in managing the Corporation’s grant opportunities including the consolidated grant budget and the grant administration and disbursement process
Directs the division’s involvement in the Corporation’s Organizational Health Tracking System (OHTS) process, including representing the division as a member of the corporation’s OHTS committee
Directs the process for affiliating new organizations into the network and disaffiliating organizations out of the network
Leads the Division’s efforts to work collaboratively across Divisions to ensure the effective coordination of staff and resources deployed by Field Operations in service of the Corporation’s goals and objectives
Provide overall leadership and management of staff to ensure that work plans are strategic and current, regular check-ins occur to monitor progress on plans, processes are in place for regular and timely feedback on performance through formal and informal mechanisms and that staff development plans are created, monitored and acted upon
Manages all aspects of personnel management for direct reports: time and attendance; promotions; salary adjustments; new hires; and work plan development and performance evaluations

Senior Field Operations Manager Resume Examples & Samples

Direct and manage the planning and execution of field projects – trials and operations – in allocated countries (principally in Spanish speaking Latin America) with local staff, collaborators and contractors
Direct and manage the planning and execution of allocated field operations development projects, spanning the development and piloting of equipment, methods and processes
Ensure Oxitec compliance with regulatory obligations and standards in the conduct of these activities
Produce scientific reports and publications
Take a creative approach to problem solving and the development of applied solutions
Provide technical support for business development team
This role will be based in the UK office and will necessitate extensive travel
PhD in Biological Science or a related scientific discipline (or BSc/MSc with equivalent experience)
Leadership and project management skills
Ability to work both independently and within a fast-paced dynamic multidisciplinary team
Must be diligent and organized, with data handling and statistical analysis abilities
Track record of managing teams of trained scientist
Excellent spoken and written communication
Independent, self-motivated and resilient
Willingness to undertake international travel
Agronomic or public heath insect control and/or field trial experience desirable
Fluent Spanish essential; additional ability in Portuguese desirable

Director, Field Operations Resume Examples & Samples

A baccalaureate degree from an accredited college and four (4) years of experience as described in "1" above; or
A four-year high school diploma or its educational equivalent and six (6) years of experience as described in "1" above; or
Education and experience equivalent to "1", "2" or "3" However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the 18 months of administrative, managerial, executive or supervisory experience as described in "1" above

Director of Track & Field Operations Resume Examples & Samples

Minimum 2 years of experience working within Division I collegiate athletics
Experience managing high-level track and field events
Master’s degree in Athletic Administration or similar
4+ years of experience working within Division I collegiate athletics
Marketing, promotions and donor relations experience
Capacity to interact comfortably with those individuals and constituency groups (student-athletes, alumni, coaches, parents, etc) crucial to the advancement of the University of Oregon Department Of Athletics
Candidates with experience serving the needs of diverse populations are strongly desired

Field Operations Manager Resume Examples & Samples

Accountable for daily and weekly coordination of resources to ensure projects/agreements are prioritized properly to meet customer expectations and office goals/metrics
Works with Service Manager and or Area Service Manager for timely completion of assigned projects and customer satisfaction
Plans and analyzes assigned projects, establishes schedules and project parameters and sets procedures to accomplish system objectives, involving service applications
Communicates with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff
Interfaces with other streams to ensure key integration processes occur including but not limited to systems to service linkage, timely renewal of service agreements and BAS to Service
Examines, reviews and validates estimates and scope of work by performing job/scope analysis and safety/risk analysis
Ensures compliance with internal service processes
Responsible for managing project costs and maintaining accurate forecasted costs through job completion and close out
Creates and makes revisions to job schedules including: generating tasks, estimates, dependencies
Oversees the following: preparation of Trane material and vendor orders; recording the receipt of materials and approving payments
Coordinates scheduling work with owners
Supports the sales function by assisting with quote preparation and proposal
Ensures that quality standards are maintained for assigned projects
Establishes a professional relationship with the customer and interfaces constantly to maintain accurate status reports and project reviews
Obtains acceptance and timely sign-off of the project by the customer
Responsible for the successful transition of warranty to the service process
Flexibility to work outside normal work hours/weekends, as required
Some travel with occasional overnight stays. (10 %)

Field Operations Manager Resume Examples & Samples

Meets / exceeds provider expectations and goals relating to Optum’s work product and relationship standards
Bachelor’s degree or equivalent, relevant business experience
3+ years of client management and / or account management experience
Demonstrated ability to manage multiple priorities at the same time
Proficient in MS Office Products (Word, Excel, PowerPoint)

Field Operations Manager Resume Examples & Samples

Assure the day-to-day security operations of a portfolio of assigned client sites
Coordinate necessary support services to manage client site effectively, meet or exceed financial and operational goals, and enable quality customer service
Ensure all required reporting and contract compliance requirements are met
Handle any escalated security issues or emergency situations appropriately
Develop/maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff
Manage uniforms, equipment, supplies, and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists
Take on other management responsibilities as determined by Client Value Manager or District Manager
Enforce AlliedBarton policies as outlined in the handbooks, executive memos, and on the portal
Previous Contract Security, facilities management, military or law enforcement experience preferred
Proven strong service orientation and excellent interpersonal and organizational skills
In-depth understanding of operational performance measures (NBOT, Scheduling,…)
Ability to work in a team-oriented management environment and to solve problems with a sense of urgency

Division VP-field Operations Resume Examples & Samples

Manage all company business in a specific geographic division of the country
Work with Recruiting Department to select, hire, and evaluate all Market Managers in division and oversee all employee recruitment and development
Work with Training Department to establish and implement training objectives for new and current personnel
Develop succession plan and career development opportunities for direct reports
Liaison between field locations and corporate office for all programs
Set and meet quality standards for all News America Marketing programs
Establish division goals and action plans based on company objectives
Participate in product introduction and national rollout
Oversee all store level activity and develop strategic plan for retailers with Retail Division
Develop and maintain relationships with regional sales and retail personnel as well as assist sales in working with clients as needed
Execute all company reporting and communication in line with requirements
Analyze and forecast division operating expenses for each cycle, quarter and year
Develop with Finance and Operations the operating budgets for each market
Control cost expenditures within the division
Execute special projects as designated by the Senior Vice President and Group Vice President of Field Operations
DVP’s must have a valid driver’s license (for at least 2 years)
Ability to drive during the day and night is required
Prefer three to five years consumer packaged goods sales and management experience
Ability to manage, train and motivate employees
Proven record of establishing goals and exceeding job responsibilities
Ability to operate independently with a strong sense of urgency
Experience interacting with all levels of management to develop cooperative relationships
Analytical and strategic planning skills

Field Operations Analyst Resume Examples & Samples

Supports a broad spectrum of Field Operations functions, including but not limited to, restoration of service, installation of software/hardware products and coordination of technical projects/improvements involving business partner(s)
Provides technical assistance to Home Office Information Technology (IT) and Application Support and Maintenance (ASM) groups involving installations, and first level problem determination
Provides leadership and mentorship to less senior technicians

Field Operations Manager Resume Examples & Samples

5+ years of successful GSI and Channel partner sales, business development, and program management experience in related field
Proven record of meeting and exceeding revenue goals in a high growth environment
Ability to lead and coordinate internal teams
Ability to prospect and capitalize on new business opportunities
Experience selling technical solutions through Global System Integrators
An MBA or technical degree, or equivalent experience
Existing relationships with encode/transcode GSI Partners in the region

Manager, Field Operations Resume Examples & Samples

Coach and support technical staff to meet established time frames to complete work activities, service dates, quality of workmanship, and other metrics as specified
Administer an Accident Prevention Plan
Conduct safety meetings and inspections on tools/vehicles/work sites
Perform quality previews of work packages/projects issued by Engineering Groups
Assign technical resources to complete scheduled workload
Provide job status to the Resource Management Group
Balance resources to meet priorities and service commitments by understanding regional, provincial and BellAliant goals
Ensure conformity to environmental standards
Control expense costs within corporate targets and manage Capital costs through efficient resource usage
Communicate Corporate and Regional Business Plans, and incorporate this direction into local initiatives
Maintain effective labour relationships by understanding and administering the Collective Agreement
Post Secondary or equivalent management and job experience
Background in Construction, Engineering or Project Management with a good working knowledge of logistics
Familiarity with the Access network – copper, fibre & remotes and the services provided
Strong technical background and willingness to learn
Leadership and people management skills and ability to work virtually with the team
Flexibility in approach to problem solving and resolution of staff issues

Manager, Field Operations Resume Examples & Samples

Manages a team of customer operations reps who handle daily customer escalations, retail store support and indirect team support
Schedules and facilities training classes as needed for all new retail employees. Classes will include instruction on the Billing systems, web sites and applications used in stores, as well as service, policies and procedures and any other required ad hoc training. Continues retail store training and support include all new services, features, products, policies, procedures and system upgrades
Leads implementation effort for new support, product or retention initiatives or process improvements
Develops, implements and continues to improve operational procedures to include monitoring and trouble ticket systems, alarms, escalation and resolution procedures. Maintains procedures manual
Interfaces with Corporate Support and 3rd party vendor support and ensure proper information flow within the local market. Responds to any questions or concerns raised as they related to the local market’s customer operations
Assist in the establishment of policies and procedures where applicable to ensure consistent processes are followed in the Market, compliant with SOX, and to provide guidance to the retail locations. Helps establish key performance indicators (KPIs)
Designs and improves end user testing procedures and manages end user testing for all billing systems upgrades and new features and services
Where applicable, involved in the month-end store inventories, store audits; ensures controls are adequate. Interfaces with treasury to ensure local cash controls are adequate and missing payments minimized
Monitors all billing activity. Where applicable, performs variable compensation calculations. Supervises audits of employee phone accounts. Provides monthly reporting as appropriate
At least 5years experience in high growth work environment
Experience must include some knowledge of billing systems operations and operational processes
Experience in customer support or billing function preferred
At least 2years of prior supervisory experience is preferred
Bachelors Degree. Business or related field
Or equivalent related experience/education

VP, Field Operations Resume Examples & Samples

Reviews work from a relatively long-term perspective and against the
Provides leadership to Field Operations staff to ensure activities of
Exercises strong leadership skills, motivating and inspiring employees
Drives customer satisfaction, implementing strategies to reduce the need for repeat customer visits
Leads and promotes strong employee engagement

VP Field Operations Resume Examples & Samples

Provide leadership to Florida Field Operations and Fulfillment staff to ensure all customer installation and repair activity is performed in compliance with Company policies, business processes and quality standards
Responsible for insuring optimal assignment and routing of field technicians for customer activity to route the right technician to the home so that they can arrive in a timely manner. Requires both effective management of daily activities and development of process improvements to address any identified deficiencies
In concert with the Region Finance Team, responsible for annual budgeting and monthly forecast updates for operating expenses and capital expenditures
Must build strong working relationship with regional peers, particularly those in Engineering, Marketing, Human Resources, Business Services and Finance, to insure alignment on daily operations and strategic initiatives to achieve common business goals
Develop and maintain standards, procedures, and operational processes for the department that meet or exceed industry standards. Stay knowledgeable of competition and important emerging technologies and standards
Establish a culture of innovation and continuous improvement, always challenging the team to find new ways to improve the customer experience and drive improved business performance
Develop the departmental management team, building their capabilities as individuals and as a team, and preparing future leaders for additional responsibilities
Develop a strong working relationship with Divisional and Corporate functional leaders, insuring alignment with Company's standards and objectives, and also providing input and feedback on field operational challenges and support needs

Global Field Operations Analyst Resume Examples & Samples

Global Sales & Corporate Support: Working closely with the Sales organization & Channel Partner contacts to provide valuable metrics and feedback to evaluate the overall health, accuracy, and performance of Sales organization and channel partners. Act as a key contact for corporate and field management on issues relating to business process and other business related information
Organization & Territory Management: Within the Company’s CRM system prepare and maintain the Sales organizational structure, establish and manage Sales territories, ensure processes are followed and audit structures to ensure accuracy
Reporting & Analysis: Provide timely, value-added reports and analysis to the corporate organization. Develop and manage product, transaction, ASP reports that will highlight trends, risks and opportunities. Create ad-hoc analysis to solve business problems
Financial Modeling: Build financial models to track trends and business performance
Assist with preparation of executive and board presentation materials

Director, WW Field Operations Resume Examples & Samples

Responsible for leading our WW Field Operations team, a global team of 55+ sales operations professionals
Ensures engagement with Sales throughout the sales cycle to develop financially sound deals that are operationally supportable and meet our customers’ needs
Responsible for managing the Corporate Deal Review Board and the associated processes & policies
Responsible for the establishment and maintainance of global sales policies & processes
Design and build operational procedures, systems and tools to create a high-performance sales organization
Partner with Sales leadership team to identify opportunities for process improvement; facilitate the successful implementation of new programs through the sales organization by ensuring a well-defined, efficient sales process
Identify, continuously improve, and integrate all sales processes and policies related to Deal Desk and Sales Help service offerings
Manage the key performance metrics and dashboards that measure the impact of Field Operations on the sales organization, with a particalur focus on productivity drivers
Manage our Deal Desk and Sales Help organizations

Regional Field Operations Manager Resume Examples & Samples

Manage the total overall operation of the facility to contract standards
Ensure that the operation and maintenance of our baggage handling systems and jet bridge systems (where required) run smoothly as technical and safety compliance issues are addressed with internal and external customers
Prepare proposals for additions, deletions, and changes to the contract scope as requested
Track, analyze, and trend project metrics and costs
Assist with invoicing as needed
Review and approve all expenditures for materials, equipment, tools, supplies, and subcontracts
Monitor and enforce safety compliance in all areas relative to work performed at the sites as you train and develop the site support team
Ensure CMMS usage conforms to company policy and best practices
Site and personnel management experience (minimum 5 years experience in a supervisory role)
Technical Background and working knowledge of baggage handling systems and as well as electrical and mechanical controls
Experience with passenger boarding bridges is a plus

Field Operations Manager Resume Examples & Samples

Directly supervise Field staff, and works with them to implement long-term growth strategies and plans. Set goals, provide regular feedback, encouragement, and training, meet regularly one on one, and conduct regular performance evaluations
Creatively pursue activity that continues and grows Intelligent Traffic Systems (ITS) stature as the premier provider of outsourced electrical services to public agencies
Develops and maintains personal contact with new and current customers to maximize opportunities and ensure customer satisfaction
Assists with improving the Gross Margin of the project business and drives business excellence
Assists with improving processes such as contract management, spare part, logistic, inventory and warehousing
Ensures performance of Regional service target agreements and plans including cost control, asset management plans and other financial deliverables based on Regional goals and objectives
Engage and motivate operations, and support functions in successful development execution and results achievements. Actively manage work-in-progress by meeting regularly with sales and operations leaders
Review monthly financial and utilization statements and make course corrections to meet goals
Ensure that the ITS field organization is committed to customer satisfaction and profitable growth within the Region
Recruit and hire additional personnel as needed, to create a team that is appropriately sized for the business, that achieves Regional financial targets, and that pursues excellence
Work through appropriate Human Resource and company channels to provide the tools, training, and work environment that are necessary for Region employees to be successful
Ensures that all Region employees work in accordance with established policies, workflow standards, best practices and other initiatives
Set the pace for the Region team in character and work product
Defining and implementing synergies with the product and system business of ITS to drive overall performance

Associate Director, Field Operations Resume Examples & Samples

Strong critical thinking to diagnose business issues and incorporate into development or adjust-ment of strategies, plans and tactics to achieve business objectives
Excellent business/commercial acumen needed; demonstrates ability to self-start, initiate and to deal with ambiguities
Experienced in establishing and cultivating relationships; able to collaborate effectively with key stakeholders and partners across the organization
Ability to work effectively as an individual contributor and in a team structure; maintain strong cross-functional ties with key business partners
Uses diverse and varied approaches to persuade, negotiate and influence operational decisions
Proven track record of developing and managing multiple tasks
Demonstrates a clear understanding of policies & procedures of operations; complies with and applies policies & procedures appropriately
Uses a problem solving approach when faced with challenging or difficult situations
Demonstrates willingness to shift in responsibilities due to the nature of the changing environment
Manages difficult and emotional situations effectively
Maintains appropriate confidentiality
Provides leadership on projects and/or programs

Manager Field Operations Resume Examples & Samples

Oversees and manages the daily operations for administrative staff and field staff engaged in performing health risk assessments in member’s home
Oversees all facets of field operations including work allocation, training, and problem resolution
Facilitates the planning and organization of data collection activities to ensure timely and accurate reporting
Reviews and approves timesheets and mileage expense reports
Plans and maintains work systems, procedures, and policies that enable and encourage optimum performance
Determines staffing requirements and hires and trains new staff
Reviews performance data to monitor and measure individual and department productivity, goal achievement, and overall effectiveness
Evaluates performance and motivates employees to achieve peak productivity and performance
Works collaboratively and effectively within a team. Builds and maintains positive working relationships with the client and colleagues
Participates in weekly Internal Client Status Meetings and regularly scheduled Client meetings
3 years of management experience
Keen eye for detail and a results driven approach
Analytical, evaluative, and critical thinking skills
Proficient in MS Office, particularly Excel – intermediate level of proficiency
Skilled in organizing resources and establishing priorities
Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues
Working knowledge of multi-system outreach programs related to health care delivery, clinical education, and health-related services
Health plan experience
Experience in a physician office
Experience working with The State, Medicare, Medicaid programs

Africa Foundation Seed Field Operations Manager Resume Examples & Samples

Plan and coordinates the following activities for the entire African region
Execution of Production plan
Grower contracting
Planting process
Roughing process
Detasseling process
Lead ESH efforts, provide assistance and arrange for resources to promote safety in field operations
Maintain operational records as required by the QMS management systems
Assign and review goals, training needs and assessment reviews for field managers
Minimum bachelor degree in agronomy or related disciplines
5 years experience in a seed production (or related discipline) leadership role
Results focused with ability to work on own initiative
Meeting deadlines
Strong teamwork (flexibility to work across the areas and positively influencing others)
Establish clear direction and making decisions on a timely manner
MS Office software (Excel, E-mail, Word, Project etc.)
FIDO knowledge desirable

Project Field Operations Manager Resume Examples & Samples

Pro-actively manages the internal interfaces with Project Engineering, Industrial and Warranty, and the external interfaces with Partners, third parties and Customers
Delivers and maintains Installation Test & Commissioning Plans in compliance with standard processes
Manages bill of material and procedures required to Install and commission the specified systems
Prepares and monitors the execution of field activities, reports the progress and permanently focuses on the delivered performance
Ensures the EHS compliance (Zero deviation), reports and anticipates issues
2 to 5 years’ experience in Project Management
Experience of management by Quality, Cost and Delivery objectives
Excellent interpersonal and negotiation skills to fulfil the role of interface manager toward both customers and partners
Quality-focused, rigorous, team-player
Ability to write and speak in English; fluency in French

Field Operations Manager Resume Examples & Samples

Project Planning & Controlling, task completion and documentation
Responsible for the relevant onshore tasks together with their implementation (commissioning) for international projects with focus on the automotive industry
Manage the proper realization of customer specifications within the project in course of commissioning actions
Coordination of manpower resources in the project in alignment with the project management policy and procedure methodology named PM@Siemens
Temporary technical and disciplinary team leadership
Shared responsibility for the project budget
Observes and coordinates the compliance with PM@Siemens policy and procedure methods/tools for project management
Customer Management which involves the customer in decision-making processes and keeps the project manager regularly informed about the project progress
Develops additional business opportunities out of the current project for new Proposal/Contracts

Field Operations Manager Resume Examples & Samples

Ensures a safe work environment, promotes a safety culture, delivers safety training (weekly), etc
Provides performance feedback and delivers corrective actions to associates at their assigned location under the direction of their Field Operations Manager
Assists with job competency training
Elevates concerns to management as required
Ensures equipment is safe and in proper working order including scheduling of preventative maintenance
Performs inventory tasks in conjunction with MRP for their assigned location to include receipt of goods, cycle counts, days on hand, replenishment, etc
Plans routes and load scheduling for multi-drop deliveries
Allocates and records resources and movements on the transportation planning system
Ensures all partners in the supply chain are working effectively and efficiently to ensure smooth operations
Communicates effectively with the external and internal customers and builds positive relationships
Acts as a relief driver as required
Travel up to 10%
5 years of experience in the oil field industry
Class A CDL with proper Hazmat endorsement
Prior experience as an oilfield driver
Prior supervisory experience

BT Global Field Operations Resume Examples & Samples

Provide Business Admin support to our Sales people
Interact with customers to support sales negotiation as well as with our team from Contract & Negotiation for contract documentation
Validate PLC deals and processing in collaboration with Business administration teams
Support Licence Keys Ordering creation and contractual execution
Prepare and optimize quote renewals
You ensure the defining of precise legal frameworks for contracts aimed at partners
Request special invoice format and check invoices

Field Operations Manager Resume Examples & Samples

Works with Area Service Manager for timely completion of assigned projects and customer satisfaction
Works with Area Service Manager to establish required skill sets, talents, and capabilities of current and future technicians
Responsible for coordinating plans for training and developing HVAC Field Technicians
Monitor, measure, and modify process and process measurements to effectively and efficiently meet customer needs and business objectives
Supports the sales function (when needed) by assisting with quote preparation and proposal
Ensures that quality and safety standards are maintained for assigned projects
Conducts performance appraisals in concert with Area Service Manager to recommend raises, promotions, training, and disciplinary actions
Responsible for administering safety and environmental program in the service business

Regional Field Operations Manager Resume Examples & Samples

Conducting presentations to various levels of the organization
Leading sub-regional efforts with technical training initiatives in all branches
Prioritize work for Regional Field Engineers (RFEs) and staff engineer, in sub-region
Ensuring RFEs are leading monthly branch CREX calls
Ensuring all departments are compliant with local authorities ( AHJ’s )

Manager, Field Operations Resume Examples & Samples

Coach and support technical staff to meet productivity and service targets
Conducts safety meetings and inspections on tools/vehicles/work sites
Provides local technical support
Provides customer follow-up on installation and repair
Ensures conformity to environmental standards
Financial management of their budget
Communicates Corporate and Regional Business Plans, and incorporates this direction into local initiatives
Accountability for corporate assets in the area in cooperation with Fleet & Buildings
Understand and manage service indicators by working closely with Service Level Manager and Test and Dispatch
Maintain effective labour relationships by understanding and administering the collective agreement
A working knowledge of Consumer Services, Business, Network, Data & Emerging Services
Leadership and people management skills

Field Operations Manager Resume Examples & Samples

Manages the field technical team resources across large or multiple regions/ locations, including line management of FTE resources
Anticipates future growth and advises on resource needs. Ensure IT staffing of both the field staff and service lines is matched with customer demand
Provides input to goal setting for Field IT Organization & puts in place measurements tracking performance against goals
Effective management and prioritization of all IT escalations and works with service teams to see issues to end resolution
Establish strong relationships with IT Service owners (helpdesk, logistics, AV/VC, Event Operations, Corporate Networking, Infrastructure, SalesApp support) and the business (sales, marketing, engineering, HR, finance etc.)
Understands roadmaps and applications. Owns gaps in services
Performs service reviews with reports and XFN partners
Works with Techs and Leads to understand the needs of customers in region and ensures operational resources and integrity are aligned with these needs
Responsible for solving issues, driving enhancements, and improving support for all IT related functions: operational support, application support, and service delivery
Maintain highest service quality possible for all IT operational activities
Provide data driven advice to IT service owners and leads when it comes to regional business trends and needs
Identify trending issues, gaps in process or standards, and shares with cross functional teams
Gather business insights on where IT can drive more business impact
Management of vendor/supplier relationships in the developing and maintaining of service level agreements and ongoing management of service level compliance and assist in driving the support knowledge base
Develop, coordinate and lead local and worldwide IT projects and initiatives
Drive communication and priority within the business and global teams to ensure consistency across organization Provide FDOB leadership
Prepare the office for new product / service releases and stay on the forefront of emerging industry practices, ensuring compliance with IT security and general controls
Bachelor's degree in MIS, CIS or equivalent technical work experience
8+ years experience in support & troubleshooting Windows & Mac OS platforms (Mac OSX 10.7+, Windows 7,Windows 8 or above) including mobile devices running Apple iOS & Android OS flavors
5+ years of experience in supporting one or more IT infrastructure areas such as Networking, Firewalls, Active Directory, LDAP, DB fundamentals, and backup / storage
5+ years experience in advanced user facing support position(s)
2+ years experience leading staff
Experience dealing with off shore resources including 3rd party support vendors
Strong business acumen and working knowledge of applications/business processes
Ability to synthesize business and technical needs across locations and drive solution delivery
Manage issue resolution including prioritization on time sensitive problems and escalations with corporate
Dedicated, passionate and experienced in growing / scaling an IT organization, keeping pace with Facebook’s explosive growth
Ability to travel within the US and internationally

100

OPM Field Operations Manager, Remote Resume Examples & Samples

Manages functional areas or department account leads on small to medium sized accounts to ensure that business solution objectives are met
Develops demand forecasts with account teams on small to medium sized projects to assist functional areas or departments in planning and delivering end-to-end services
Works with functional areas or departments to interpret and plan projects or workload forecasts
Manages and approves expenditures for accounts in line with the established policies and procedures
Manages complex relationships between delivery and consumer groups to ensure good client relations
Identifies and manages service improvements to increase customer satisfaction. Manages and ensures delivery of projects meet client and company expectations and needs
Partners with functional areas or departments to integrate new, enhanced and existing service offerings for accounts
Supports developing new business proposals and introduces new technology to enhance business solutions
Nine or more years of support services, project, or program experience
Experience managing a large geographically dispersed workforce
Experience with OPM case work and conducting background investigations
Working knowledge of the OPM field work system and PIPS
Successfully pass an OPM background investigation
Ability to travel around geographic region to conduct on site inspections
Good skills in managing to contracts and bugets
Ability to work in a team environment

101

Field Operations Associate Resume Examples & Samples

Conduct regulated field trials on transgenic crops at different locations as per the approved conditions from the Regulatory agencies
Generate data in the prescribed formats from the regulated field trials with respect to transgenic traits for comparative assessment
Monitor the regulated field trials from the view point of adopting all agronomic practices required for proper conduct of field trials
Ensure proper sample collections from the regulatory field trials for research purposes
Work closely with scientists from Contract agencies/State Agricultural Universities for conduct of regulated field trials at desired locations and seasons and monitor trial note books for completion
Work closely with Biotech Affairs Manager and contribute to protocol formation, data gathering and report writing
Communicate and interact with regulatory agencies’ officers during field visits and agency presentations
Ability to translate technical protocols, reports and guidance documents from English to Vietnamese and vice versa
Willing to travel and relocate across the country based on business needs
Monitor safe work practices
Preferably Agricultural sciences graduate with 3 to 5 years’ experience in conducting regulatory field trials
Self-motivated, team and goal oriented, take-charge attitude, excellent written and oral communication skills, computer and organizational skills, flexible
Ability to operate in a deadline-driven environment
Strong networking skills especially with State Agricultural Universities (SAUs)/ institutions
Be proactive and work in challenging situations
Excellent team player, ability to work with cross- functional teams within the organization

102

Manager, Field Operations Resume Examples & Samples

Lead a work team consisting of 25-30 technicians, while effectively administrating the CEP Collective Agreement
Manage, coach and develop personnel on a technical level
Improve the team members’ performance, work productivity and other key metrics through effective use of current and future analysis tools
Actively participate in decisions impacting the team’s development
Ensuring the team meets and / or exceeds key performance and process measures consistent with customer, business unit and Corporate expectations
Ensure exemplary service and work quality for customers
Maintaining and improving network availability and reliability
Participation in duty schedule which may include evenings and some weekends
The Ideal candidate for this vacancy will have previous experience in Field Operations / Management; an understanding of Outside Plant, combined with knowledge of Telephony / Telecommunications and genuine desire and interest to manage and lead people
Knowledge of the outside plant network (aerial, buried, pressurized, fibre-optic)
Solid aptitudes for managing, influencing and mobilizing a work team in terms of the objectives to attain and competencies and skills to acquire
Excellent organizational, teamwork and planning skills
Effectively communicate the company’s decisions and business plans
Ability to evolve in a rapidly changing environment
Ability to manage staff and multiple tasks simultaneously
Recognized operational management abilities (customer and employee satisfaction, value-based measures and process efficiency)
Creativity, autonomy, entrepreneurship and an ability to think outside the box
Highly developed technical aptitudes
Superior decision-making ability focused on service-quality results
Strong PC skills (MS Excel, Word, PowerPoint and Outlook)
Knowledge of the cable-testing tools and programs used (DSP965, EXFO, Network X, etc.) is an asset
Ability to Network across all corporate groups and departments (i.e. Sales, Engineering, Control Centre and Test board)
Willingness and ability to attend occasional Damage/Failure locations for extended periods (may include consecutive days but most often late into the night or overnight)
A minimum of two years’ experience managing unionized personnel, particularly CEP technicians
An excellent understanding of the overall business processes of Field Services (including provisioning and service-assurance processes, including HDSL and IPTV)
Cable Repair knowledge and background is an asset

103

Manager, Field Operations Resume Examples & Samples

People management – managing a team of approximately 25 unionized technicians
Workload management – coordinate with internal partners (i.e. test centres, control centre) to ensure that products and services are provided in a timely manner and that service levels are maintained
Technology management – ensure that the technician team has the required skill set to succeed with leading edge and legacy technologies
Customer management – the Field Manager will be required to deal with Bell’s customers from the small/medium and enterprise markets
Productivity Level management – review and report on various service indicators and productivity metrics, and report to regional manager
Escalation management – deal with provisioning and maintenance escalations as they occur
Health & Safety management – ensure that the technician team is performing their daily duties and a safe and efficient manner
Financial management – positive influence in district budget on items within the control of a Field Manager
Labour management – partner with Labour Relations and the CEP union to resolve issues

104

Senior Manager, Field Operations Resume Examples & Samples

Acts as change agent to ensure targeting operations are efficient and accurate. Will work closely with Commercial Data Management, Technology & Innovation teams and CS3 to ensure proper documentation and quality checks are established in relation to all targeting data feeds
Serves as lead for Strategic Targeting rules discussion with senior leadership ensuring strategic requests are operational feasible and provides recommendations on ways to achieve desired results. Ensures proper translation of those rules to operational rules used by downstream processes
Strong project management skills are required as role will require management of multiple projects and tasks
Support development of, refine and document field targeting rules and processes with goal of improving operational efficiencies and quality
Creates additional training and sales force communications to foster a greater understanding of the targeting plans. Provide Ad Hoc analysis as necessary to support senior management and internal stakeholders
Manage the application and communication of all Sunovion policies and procedures
Bachelor’s degree (Required); Master’s degree in related field preferred
5 - 7 years of direct experience with Pharmaceutical / Medical device industry providing detailed analysis and assessment of data quality
2+ years’ experience working in a role that interfaced with both internal operations and remote sales teams (communication)
An understanding of a variety of modeling and/or diagramming techniques, with the ability to create process flow diagrams and the ability to read data flow and entity relationship models
Advanced Proficiency in MS Office (Word, Excel, Access, PowerPoint and MS Project); SharePoint
Proficiency with SQL, Tableau and Salesforce.com based platform (Veeva)
Strong analytical, problem solving, and communication skills including ability to communicate effectively across all levels of the organization
Customer-focused ability to communicate across all levels of the organization

105

Field Operations Manager Resume Examples & Samples

BS/BA in related discipline, or advanced degree, where required, or equivalent combination of education and experience
Certification may be required in some areas
Demonstrates and applies advanced knowledge of concepts, practices, and procedures for area managed and good knowledge of other areas in the company and how they interact
Demonstrates full understanding and application of management approaches for work direction, motivation, and performance management
Typically 10+ years of successful experience in a directly related field. Experience in managing and negotiating large service contracts is preferred
Ability to manage multiple exempt-level employees and/or other managers
Working relationships within function, domestic (possibly world-wide) inter-organizational and external contacts

106

Field Operations Technician Resume Examples & Samples

Collect physical asset data in an efficient and cost-effective manner and follow standards related to getting this data into the database. Review data associated with assigned sites on a regular basis and report errors or discrepancies to management
Keep Tower Operations Manager well informed regarding operational and maintenance issues associated with their assigned sites. Maintain and communicate a site problem list within trouble ticketing system including the resolution plans for each
Maintain documentation and maintenance records for each assigned facility
Two (2) or more years of experience in one or more of the following fields: telecommunications, two way radio, paging, or microwave radio is required

107

Field Operations Manager Resume Examples & Samples

Assist the CCBCC field operations team in the execution of process adherence and process improvement
Identify, eliminate and minimize waste throughout the field operations organization
Execute and drive business transformation initiatives and ongoing process improvement
Collaborate and influence all functions in efforts to ensure the process improvement strategy is understood, and sufficiently supported by the appropriate stakeholders
Work with local field operations teams to develop their capability to sustain new and improved processes
Drive standard processes and sharing where it makes sense for the business
Share knowledge with local teams to enable them to develop business transformation capabilities
Provide change management assistance to ensure we achieve and sustain our targeted performance levels
Assist in determining and providing the culture change necessary to support and sustain business process transformation
Provide improvement and or implementation support to field operations and other departments as needed
Provide feedback and information to manager on organizational behavior and help to identify business needs and issues
Provide training to employees on systems and processes
Basic knowledge of and an intermediate skill level in project management
Ability to understand and execute decisions of mid-level management
Ability to influence decision-making of peers
Knowledge of methods for applying Lean Thinking principles in a manufacturing / warehousing environment
Knowledge of information systems development methodology
Detailed and structured thought process
Ability to interact and communicate with all levels in the organization
Presentation skills. Negotiation skills. Facilitating skills
Advanced PC skills
Promotes a good working relationship with supervisors, co-workers and staff
Proactive in nature actively participates and is self-motivated
Encourages and motivates others
Continually demonstrates a level of integrity and professional demeanor in keeping with the Company’s mission and values
Excellent analytical problem-solving skills
Clearly communicates complex concepts with all levels of the organization

108

Field Operations Technician Resume Examples & Samples

Perform periodic inspections in accordance with company policies, standards and procedures.Identify and ensure that major inspection discrepancies are reported to management, corrected in a timely manner and that the field data they collect is entered into Crown Castle’s systems
Collect physical asset data in an efficient and cost-effective manner and follow standards related to getting this data into the database.Review data associated with assigned sites on a regular basis and report errors or discrepancies to management
Work effectively cross-functionally to identify and resolve compliance issues.Respond quickly and effectively to resolve NOTAM, monitoring system and network performance issues in accordance with company established policies, standards and procedures
Two (2) or more years of experience in one or more of the following fields:telecommunications, two way radio, paging, or microwave radio is required

109

Temporary Field Operations Technician Resume Examples & Samples

Perform periodic inspections in accordance with company policies, standards and procedures. Identify and ensure that major inspection discrepancies are reported to management, corrected in a timely manner and that the field data they collect is entered into Crown Castle’s systems
Work effectively cross-functionally to identify and resolve compliance issues. Respond quickly and effectively to resolve NOTAM, monitoring system and network performance issues in accordance with company established policies, standards and procedures
Comply with and perform quality assurance programs as required
Keep Tower Operations Manager well informed regarding operational and maintenance issues associated with their assigned sites.Maintain and communicate a site problem list within trouble ticketing system including the resolution plans for each
Provide immediate support service during emergency issues and incident response situations
Knowledge of wireless/telecommunications technologies and platforms
Computer support and power experience and troubleshooting
Knowledge of radio transmitters, receivers, antennas, electronic theory, power and applications required
Personal computer skills

110

Field Operations Manager Resume Examples & Samples

7+ years of major Tier 1 sales and account management experience
Willingness to travel and work as part of a global team of professionals
Be sufficiently technically capable to credibly present, propose, and discuss customer solutions

111

Manager Field Operations Resume Examples & Samples

Overall responsibility for personnel, budgets, recruitments etc. within Field Operations
Develop and follow-up the department and personnel towards goals as set-up within Field Operations
Ensure that ABB’s strict policies regarding integrity and compliance are respected
Establish, further develop and document routines and processes within Field Operations
Be prepared to travel internationally to negotiate and handle crucial issues on site as needed

112

Field Operations Manager Resume Examples & Samples

Supervise team that is responsible for providing on-site support of hardware, systems, sub-systems and/or other applications for customers
Monitor team performance and act on corrective action plans (if needed)
Meet operational targets set by manager
MentorGuide team members in handling technical escalations or new situations
Broad general knowledge of corporate organization and policies
Business, technical, and functional knowledge at an expert level
Intermediate skills in project management, communication, analysis and presentation
Management capability

113

Field Operations Specialist Resume Examples & Samples

Develops business-health measurement capabilities for the North American contact centers in the areas of service deliverability and internal process effectiveness, partnering with global and regional support teams and CIS for gap resolution and standards alignment
Leads regional process alignment initiatives in accordance with Global best practices and standards. Works cross-functionally when required to ensure success
Drive process improvements and strategic links between customer service and all groups that can impact the North American contact centers such as Repair, Sales, Marketing, Supply Chain, etc
Responsible for regional communications, coordinating the dissemination of information to all facets of our internal business. Contributes to global communications and meets regularly with key functional leaders
Identifies and improves policy adherence and variability
Initiates and contributes to the development of Global best practices for operational standards, communication standards, policy, procedure, and efficiency improvements
Represents the regional customer service business for cross-functional corporate and regional projects. Coordinates customer service resources when required for large-scale projects
Strong knowledge of consumer business including customer support, retail and e-commerce
A proven track record of driving process improvements
Strong customer advocacy

114

Supvr Field Operations Resume Examples & Samples

Plan, coordinate, and direct craft employees engaged in the execution of scheduled and emergent work activities, to assure the highest levels of customer services and maintenance crew utilization to achieve Exelons safety, reliability and performance goals. 40%
Promote and maintain an environment that fosters a high performance culture and a learning organization. ; Serves as a change agent for business initiatives and assures the human element is understood and considered. ; Provides timely recognition of employee contributions. ; Provide coaching, training, and evaluate employee performance. 20%
Facilitates open and honest communication with staff. ; Assures that upward communication is integrated into the process, including employee concerns and complaints. ; Develop methods to assess communication effectiveness and implement continuous improvement initiatives. Establish, maintain and improve relationships with other departments in Exelon. 10%
Manage Union/management relationships and engage local union stewards to effectively facilitate the Collective Bargaining Agreement; 10%; Work within departmental budgets. Plan resource coverage and execute work activities directed at achievement of business plans and business unit objectives. 10%
Coordinate emergency response to restore continuity of service to customers. ; 10%
Directs an average workforce of 12-15 craft employees. Employees include Overhead Electrician Specials or Area Operators. ; Performs safety audits, meetings, investigations, and employee reviews
Directs the craft employees engaged in the execution of the preventative/corrective maintenance activities within assigned regional operating area. Provides input into the planning, implementation and execution of the Operations maintenance, reliability and testing programs. Responsible for implementing labor strategies involving employees covered under the Collective Bargaining Agreement. Determines manpower and equipment requirements necessary for scheduled and emergent operating work to ensure maximum utilization of construction crews
Actions have direct impact on reliability and customer satisfaction goals, the public, political, and regulatory opinion of the energy delivery operating companies
Regular contact with, Operations Managers, Dispatching, Maintenance Managers & Supervisors (both Distribution and T & S), work week managers (both Distribution and T & S), planners (Operating and M & C), local union stewards, and other employees including community relations personnel, engineering, and energy services organizations. ; Other contacts include major industrial customers connected to ESS sites and various municipality organizations (fire, police etc)

115

District Manager Field Operations Resume Examples & Samples

In field coaching of all designated Event Specialist in district
Maximize execution of team events within your district through effective results management using weekly team calls, one on one coaching, as well as over the phone, email, and in-person training
Meet each client’s execution expectations set forth by the company by providing reporting to Club Supervisors and Event Specialists
Effective Scheduling, managing, and executing all client programs
Develop associates to maximize potential in current and future riles; succession planning
Field of Study/Area of Experience: Marketing and /or Public Relations
3 – 5 years of experience in retail management, with hiring, managing part-time employees, demonstration or even marking, results reporting, inventory, merchandising and training experience

116

Field Operations Manager Resume Examples & Samples

Execute the area multiplication variety/vendor plan for commercial seed production
Understanding the area and ensure seed multiplication capabilities are in place to meet those needs, with clear focus on quality and customer responsiveness
Determine production planning parameters such as production safety and base yield levels at crop level, to ensure production risks are balanced against the achievement of Supply Production Planning (SPP) also future development program
As the technical expert, provide crop/variety specific knowledge to internal team, grower and vendor as required ( e.g advice on field capabilities needed)
Review the vendor contracting process at the grower level, through agreeing purchase prices and other contracting terms within the area framework
Own, define, and communicate performance against agreed KPÍ's within the field production team
Link work and up date with Finished Product Processing (FPP) regarding volume harvest and drying capacity and Production and Processing Technology (PPT) on developing field production trial and packet of technology
Drive and ensure the production process comply with compliance and support Field Production Team members have safe and health working condition
Active participation in Production and Supply team(s), working with the other Thailand Production members in the operational delivery of supply
Ensure that workings are compliance with HSE&Q standard and policy
At least 5 years experience in planning and or production process in agriculture
Experience in working in cross functional teams and a matrix organization
Working relationships with external stakeholder such us government, etc
Functional knowledge of seeds production and seeds quality levels
University degree in agriculture / agronomy related fields
Result-Oriented and customer focused
Strong drive to successfully complete projects
Good English communication skills

117

Field Operations Technician Resume Examples & Samples

Ensure that all aspects of daily operations are conducted in accordance with the CenturyLink Unifying Principles
Possess strong technical skill level working on non-routine to complex installation and/or maintenance activities within the network systems or switching equipment
Utilizes software and hardware to identify, diagnose and resolve complex network and switching problems/trouble tickets involving inside/outside plant, power, and digital cross connect systems, narrowband and broadband links and associated equipment
Comprehensive understanding of circuit provisioning to include voice, data and narrow/broad-band circuits
Coordinate with Change Management group as necessary to support required maintenance activities
Capable of preparing or critiquing a MOP related to any job functions or equipment for which technicians are responsible
Able to examine basic data from individual sources, comparing that data against standards and identifying discrepancies and formulate possible causes contributing to discrepancies
Resolve discrepancies found during annual inventory audits
Review Change Management approval/scheduling with Lead Technician and/or Area Manager to ensure proper handling
Provide backup support for other technicians, when needed
Work with all Technicians to ensure entire department accomplishes all assigned tasks safely and in accordance with operational guideline
This position is responsible for the day-to day Operations, Maintenance and Restoration of an assigned portion of the fiber optic network, installation, and maintenance of equipment and facilities that could include Long Distance, Metro, ONF, and QVPN sites, in addition, to CPE installation at customer premises
Interface with Transport, Switch & IP engineering, Construction, NOCs and others doing work in National Networks
Coordinating across functions (cross-network and cross-organization) to ensure on-time, and in-time delivery
Knowledgeable in Metropolitan fiber optic networks, Transport equipment (Nortel, Ciena/ONI, Cisco, Alcatel/Lucent, Fujitsu, and Tellabs), Nortel DMS-250 switches, SONUS NGS, DC power plants, AC switch gear, generators, and OSP Cable splicing & restoration and fiber locating and marking processes

118

Senior Field Operations Manager Resume Examples & Samples

Responsible for creation, implementation and facilitation of a sales training curriculum to improve overall knowledge and performance of KMA field managers and supporting regional staff. In conjunction with other internal KMA departments, create and deliver a field sales training manual that covers all related aspects of KMA operations and dealership operations
Responsible for the on-going maintenance and enhancement of the Kia Performance Center website and related retail employee initiatives to drive retail sales, customer satisfaction/improved customer experience and retail employee retention
Act as the main liaison with regional offices in the support and execution of various national assignments
Oversee the development and implementation, and on-going maintenance, of the KDART dealer contact report
Manage budgets, meetings, miscellaneous programs, projects and assignments as determined and requested by executive management
7+ years’ experience in the automotive industry, retail and or corporate with dealer contact experience preferred
1-2 years’ experience in organizational improvement program development and/or training required
3-5 years’ experience in field sales management required
5+ years’ experience facilitating sales or related training curriculum preferred
Must have thorough understanding of dealership sales operations
Must have district or regional management OEM experience

119

Field Operations Manager Resume Examples & Samples

Collaborate on plan to reduce unscheduled delivery rates
Set and monitor parameters for unproductive deliveries
Develop processes to improve efficiencies around Distribution
Manager the outbound sales scorecard KBI’s including call productivity, close rate, not sale rate etc
Daily recording/posting of performance goals

120

Field Operations Associate Resume Examples & Samples

Assist with team scheduling and data collection using proprietary software
Identify recurring problems and work with team to make improvements
Communicate current and future plans to the team
Domestic travel up to 70% of the time or as required
The task of the deploying technologies might require climbing on a ladder no higher than 8ft
High school diploma or equivalent education
Comfort with working in technical environment
Ability to plan, document, and communicate status on projects
Willingness and ability to travel
Ability to clear background check, drug test and motor vehicle report
BA or BS degree or equivalent practical experience
Experience with customer or client relations
Comfort with working autonomously and prioritizing multiple competing priorities
Experience using Android, iOS, or in-development tools
Ability to navigate ambiguity and make quick course corrections when necessary

121

Fulfillment Lead / Field Operations Lead Resume Examples & Samples

Manages/Trains/Motivates a team of Adecco reps to execute production tasks
Manages SLA performance through metrics and develops operational improvements to optimize efficiency
Gathers, reviews, and analyzes large sets of data to identify trends and areas of opportunity
Works closely with Vendor Managers and Employees; client’s Product Management team; Cross Functional Leadership Teams; and -Engineering for ongoing product development
Work with cross functional team to troubleshoot non-technical account management issues (payments, feeds, policies)
Creates, updates, and implements SOPs
Provide feedback to production team on performance and growth opportunities
Hours: Must be available 5am-11pm Monday - Sunday. Weekend and Holidays Required!
Shifts will vary throughout the week and depending on need
On-call: Production Operators and Merchant Partners will call this lead and they must be able to resolve issues in real-time
On-site: Will drive to stores to visit Merchants and Production team
2-4 years in Fulfillment Center / Distribution Center experience
Experience in Inventory Management, Warehouse,3PL, Procurement, Vendor Management
Experience in Operations Management
Motivated and Creative Thinker
Excellent Customer Service/ Interpersonal/ Communication Skills (written and oral)
Minimum of 2 years in a management position
Technically savvy - able to use and learn a variety of complex programs and technical platforms
Intermediate - Advanced skills in Microsoft Excel: pivot tables, creating formulas, graphs/data, analysis. Knowledge of Macros is a PLUS
Able to pass criminal background check, drug test, and DMV check

122

Field Operations Technician Resume Examples & Samples

Primarily an OSP position performing fiber optic cable locates in Dallas/Mertens/Waxahachie, but inside work will be required
Experience with splicing fiber optic cables both inside and outside plant
Fiber optic backbone cable locates, route patrol, construction monitoring, and working with the Texas One Call Center to respond to Utility tickets along the fiber routes
Strong technical skill level working on complex assignments within the network systems installation and/or maintenance activities such as; Network Elements Optical circuits,DS3, STM-1, E-1, and T-1
Responsible for installation, operation, and maintenance, testing ability of various transport equipment including Lucent OC-48 and OC-192 Transport Nodes, Cisco ONS 15454, Ciena 6500, Tellabs 7100 ROADM, Infinera, Fujitsu 7120 and other multiple telecommunication platforms
Able to use testing equipment such as; OTDR, Digital Lightwave, T-berd 310/224, TB6000, TB8000, EXFO FTB platform
Understand the fundamentals of AC and DC power, DC power plants including Battery backup
Uses software and hardware tools to identify and diagnose network status and problems; conducts complex network monitoring equipment installation and maintenance activities; resolves complex trouble tickets
Test and turn-up new circuits, responsible for cross-connects and circuit grooms
Troubleshoot and repair any telephony/network, power, or environmental hardware issues
Able to read and make update with as-built drawings and other Engineering documents
Has knowledge in testing fiber optic cable using test equipment
Has knowledge in all necessary activities required to splice fiber optic cable

123

Field Operations & Business Manager Resume Examples & Samples

Subject Matter Expert on all operational best practices
Interpret and measure these initiatives
Develop strong working relationships with all levels of field leadership
Build relationships with key business partners to implement projects effectively
Perform analysis of key business metrics
Review global data to understand trends and translate that data to help tell a local story
Interact with and influence all levels of management
Execute sales and growth strategy
Functional Skills
Innovation Management
Learning on the Fly
Managing Vision and Purpose
Multiple store experience preferred

124

Audi Field Operations Specialist Resume Examples & Samples

Liaison between AoA Operations and Audi regional and area teams, aligning regional and area objectives with top level national objectives
Support the achievement of all annual Audi national, region, and area level objectives
Work in collaboration with the Audi Field organization to gather intelligence on industry best practices and implement necessary process improvements to keep Audi competitive in the U.S. market
Support the ongoing development of the Audi of America incentive audit function and processes
As a member of the Operations team, support achievement of all national and regional objectives, including but not limited to
In-depth understanding of automotive industry sales and finance processes (brand, captive finance arm, dealership)
Relevant automotive regional/field experience
Budget management/oversight experience
Proficiency in data management/analysis (Excel)
Proficiency in presentation development and delivery
Master’s Degree, preferably in business-related field
Captive finance experience (at least in liaison role)

125

Senior Field Operations Manager Resume Examples & Samples

Own the strategy, plan and execute the trader recruitment plan to recruit and maintain the required numbers of traders
Work cross-functionally with performance insight and operations to define targets and drive activity within the trader team to recruit the required number of trader
Agree and operate to a strategy that is agreed in a blueprint with UK Field Operations
Leverage and agree commercial deals with internal networks like Dyno, PH Jones, HAUK, Centrica insurance services
Develop plans to add other Centrica networks (Direct labour and UKB) into the Local Heroes platform
Own the relationship with the Trade Union with UK Field Operations
Own the operational and health and safety standards for the introducer model
In line with the introducer model, ensures that work complies with the current codes and legislation to ensure the wellbeing of employees, customers and their premises
Ensure that safety and environmental policies, guidelines and procedures are understood and deployed throughout the business
Drive a trader/Local Hero culture of right first time, execute strategies to reduce customer complaints, increase engagement, improve customer satisfaction and protect the brand
Engage with procurement and third party contacts (such as Safecontractor) to leverage Centrica’s scale to recruit traders en-mass
Own and ensure the trader sign up journey is modern, engaging and slick whilst balancing the need to recruit traders that will deliver a good quality service
Agree the trader recruitment and vetting standards, continuously review these and make recommendations and execute improvements to the standards. Ensure the appropriate balance is struck between recruiting the right volume of traders, at the right standard, without creating significant bureaucracy and overhead
Own the trader/hero training and induction training to ensure Heroes understand what is required of them and that this doesn’t create an admin burden with operations
Pro-actively find ways to reduce the number of contacts with traders
Agree a performance management framework with operations that is appropriate to the introducer model and engage Traders to deliver a great service
Over time create and execute an engagement strategy to keep trader engaged and motivated to take Local Heroes jobs – including feeding into the trader allocation algorithm
Define the member benefits programme for Heroes/Traders to enable their recruitment, engagement and top performance
Own the trader proposition, defines it, champions it and provides product and operations with clear guidance on how to develop the proposition
Own the insurance arrangements with Centrica Insurance Services
Own the ‘BG guarantee’ strategy on behalf of the team. Review processes for operations to work too, how we account for this financially and tracks and measures our exposure, making operational process changes as required
Work with the Operations Manager to ensure that we have the right mix of support team in the right areas to support business processes
Responsible for the ongoing vetting of traders including ensuring they have up to date qualifications and approvals to remain on the Local Heroes platform
Responsible for the ongoing performance of traders and providing them with appropriate feedback to improve customer service, within the framework of our introducer model.Engages with complaints where arbitration or a technical solution is required to meet customer needs

126

Manager, Field Operations Resume Examples & Samples

Lead process for alignments, deployment, targeting, and call planning exercises
Provide recommendation to sales and marketing leadership and be accountable for accuracy of field operations deliverables
Monitor field headcount and vacancy. Provide analysis and support for optimizing hiring decisions by territory
Work closely with the Incentive Compensation team in the development, communication and implementation of sales incentive programs
Work closely with the Data Management, Field Force Automation, HR and Business Intelligence teams in planning, communicating, and executing project
Work with FFA and sales teams on defining and developing KPI’s for field activity
3 years of pharmaceutical sales operations or other related analytical experience; consulting experience a plus
High-level of familiarity with pharmaceutical commercial operations functions especially in the areas of alignment, targeting and call planning
Excel proficient
SAS proficient
Bachelors of Science in Business, Math, or Statistics; MBA / MS a plus
Leadership experience managing projects

127

GSP Field Operations Manager Resume Examples & Samples

Hire, manage, mentor and coach individuals within assigned teams as well as make promotional recommendations
Ensure that human resources are correctly allocated within teams ensuring that customer set up and installation take place as planned by business
Implement strategic plans and tactics that respond to changing business climate, including launch new products and services or pursuing change management within department and across other business segments as required
Establish metrics to continuously improve each function within Field Operations, track aggregate performance against metrics and waterfall performance objectives down to individuals
Implement systems and processes to qualitatively measure and improve quality of service, including internal MFA, periodic assessments with customers and suppliers to these processes
Resolve complaints and disputes with end-customer either by directly communicating with the customer or by working with the sales team
Define, create and deliver data analytics and forecasting capabilities that will provide accurate data and analysis to inform the business in decision-making
8-10 years of working in a complex, matrix organization
Significant experience in working across functions and leading and delivering on complex projects
Significant experience leading organizational change; creating and building organizational capabilities utilizing proven and established systems or frameworks
Six Sigma, ACE or similar process improvement experience strongly preferred
Excellent communication skills, especially with senior leaders and customers
Ability to work effectively and influence others in a diverse and dynamic work environment
Highly organized with strong attention to detail, and ability to manage multiple priorities
Maintaining customer quality assurance; emphasis on safety, managing the expenditure of labor, materials and other assets
Demonstrated ability to lead, motivate, and foster teamwork within a group that includes direct and indirect individual contributors, supervisors and temporary employees
Strong analytical and problem solving skills; an aptitude for statistical analysis is a must
Able to work quickly and independently with attention to detail and sensitivity to deadlines
Demonstrated skill at negotiating, assertive communication skills and able to foster consensus building
Superior presentation, written and verbal communication skills
Excellent listening skills that provide a complete understanding of customer needs and the ability to successfully translate those needs into customer requirements that can be communicated and understood across functional departments
Versed in Microsoft Office computer software, including Word, Excel and PowerPoint
Experience using Achieving Competitive Excellence (ACE), 6 Sigma, or similar tools to improve business process
Strong customer advocate that has experience working with diverse customer base
Experience managing 3rd Party vendors

128

Manager, Field Operations Resume Examples & Samples

Manage support and training for SiriusXM Field Team as it related to Connected Vehicle Programs
Develop training materials for SXM Field Teams and Dealerships
Provide ongoing Dealer Support and serve as the SiriusXM CV Expert
Represent Sirius XM at automotive regional offices, automotive related vendor shows, automotive dealer events when assigned
Review Field Team CV Reporting and provide recaps to management
Motivate and direct dealers to engage in best practices for CV Services
Influence dealers in the areas of product presence, training, sales incentives and category management
Travel within assigned area when needed, to train and educate dealers and SXM Field Team
Follow-up/auditing to insure proper dealership visits and training for CV Programs
Assist Dealers with customer care issues as needed and direct to proper SXM care team
Create and manage progress reporting for each Region as well as Management, to help drive CV business
Manage SiriusXM Field Team Knowledge Base tool, via the Oracle CX tool
Performs other duties as assigned and directed by Director
There are no supervisory responsibilities associated with this position
3- 5 years experience managing Automotive partner and dealer programs
3 - 5 years experience managing automotive partner and dealer support needs relationships
At least 3 years experience managing automotive dealer sales volume and Sirius XM conversion reporting
Excellent analytical skills for reviewing automotive dealer trial volume and conversion
Thorough knowledge of the automotive dealer environment and Sirius XM services
Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint)
Thorough knowledge of Oracle CX for automotive relationship and tracking reporting

129

Field Operations Manager Resume Examples & Samples

Strategic planning and execution
Understanding of sales and business development
6 Sigma or related continuous quality improvement training and experience
Project Management Professional designation
LEED Accredited Professional

130

Field Operations & Maintenance Trainee Resume Examples & Samples

Learn and assist with duties related to installing, maintaining, repairing, relocating, and retiring new or existing natural gas facilities and appurtenances
Inspect above ground appurtenances for atmospheric corrosion
Paint above ground appurtenances
Pipe to soil corrosion readings
Thread and cut pipe
Run power tools
Hand digging
Assist with work zone traffic safety
General site preparation, restoration and right of way maintenance duties
Perform store room duties
On-call rotation
General maintenance/custodial duties
Basic knowledge and use of construction tools
Basic PC knowledge working in a Windows environment
Demonstrated effective communication (Verbal and Written) and interpersonal skills and safety awareness
Must possess and maintain a valid driver’s license. (CDL may be required based upon need)
Advanced knowledge and use of construction tools and or construction equipment
Experience in diagnostics and troubleshooting of mechanical and/or electrical equipment
2 Years technical school education or the equivalent job related knowledge and appropriate gas piping related license
Possess a Commercial Drivers License (CDL)
Previous experience with plumbing, electrical, heating and air installation/maintenance

131

Field Operations Technician T Resume Examples & Samples

Minimum High School Diploma or Equivalent
Interpersonal communication skills are required in order to interface with all affected teams, personnel, and vendors
Ability to lift, push, and pull at least a minimum of 50lbs
Follow and adhere to all applicable Personal Protective Equipment (PPE) guidelines (ex: eye protection, footwear, Nomex)
Basic job related computer knowledge (WIN CCU, etc.)
Certified to fuse poly pipe
Utilization of corporate initiatives (GIS, Maximo, E-Procurement, etc.)
Commercial driver’s license and excellent driving record

132

Field Operations Technician T Resume Examples & Samples

Adhere to all Targa HSE requirements, with safety and environmental being at the forefront of all operations
Complete all necessary paperwork and documentation
Starting and stopping of all station equipment
Maximize field compression efficiently
Dehydration operations and maintenance
Strong Mechanical Aptitude
Previous Field Technician experience

133

Manager, Lines Field Operations Resume Examples & Samples

Directs the preparation and execution of complex operating plans and procedures dealing with weather related system and equipment damages, civil emergencies and labor interruptions to maintain or restore electric service from transmission and distribution lines, and service lines
Responsible during service restoration for successful communications with customers, Company management, other utilities and civil authorities; when the business office is closed, for accepting all Company telephone communications
Supervises the detailed analysis of T&D line, substation and equipment malfunctions
Directs the development and execution of preventative maintenance programs for T&D lines and equipment utilizing inspection, testing, operating experience, technical knowledge and economics
Directs the preparation of manpower plans to economically accomplish long and mid-range line construction and maintenance work by incorporating the appropriate work force, overtime, contractor contribution and productivity improvement
Contributes to electric system design and equipment specifications based on technical knowledge, operating experience and system performance
May serve as a Company representative on the EEI Transmission & Distribution Committee and the IEA or MEA Transmission & Distribution Subcommittee of the Line Construction Committee
Enforces and complies with all applicable safety policies, practices and procedures
Degreed candidates must have seven (7) years’ work experience that includes increasing responsibilities in electric distribution, substations, and transmission with an emphasis on and knowledge of maintenance & construction and engineering & design at or comparable to operations at IPL
Non-degreed candidates must have ten (10) years’ work experience that includes increasing responsibilities in electric distribution, substations, and transmission with an emphasis on and knowledge of maintenance & construction and engineering & design at or comparable to operations at IPL
Bachelor’s Degree in Engineering or a related field from an accredited college/university
Experience in a leadership or supervisory role directing personnel with demonstrated ability to lead and work in a team environment
Strong communicator both oral and written with highly developed inter-personal, training and computer skills
Demonstrated ability to work effectively and cooperatively with others
Experience with developing and administration of Cost Center budgets, O&M, Clearing, & Capital
Working knowledge of Excel, Word, PowerPoint, Outlook, etc

134

Field Operations Technician Resume Examples & Samples

Working knowledge of Natural Gas Characteristics, Engine & Compressor Operations and Maintenance
Responsible for operation, surveillance, diagnosis, troubleshooting, minor repair, preventive maintenance and overall proper function of all types of mechanical equipment for compressor station operation which is includes but not limited to: Engines, Compressors, Pumps, Valves, air coolers, filtration equipment, pressure relief devices, glycol dehydration and other specialty items
Learn to fill out applicable work/hot work permits, lockout/tagout documentation, attend and participate in tailgate sessions with others involved in work site activities
Have a basic understanding of natural gas pipelines systems in relation to compressor station operations
Minimum of 1-3 year(s) of related work experience
Possess and maintain a valid driver’s license to include a safe driving record satisfactory to the company
Execute all maintenance activities related to plant maintenance and operation
Solid computer skills to include Microsoft Office Software
Ability to work in changing climate conditions
Follow and adhere to all applicable Personal Protective Equipment (PPE) guidelines (ex: eye protection, hearing protection, footwear, FR clothing)
Associates degree in Mechanical Maintenance technology from an accredited technical school

135

Field Operations Manager Resume Examples & Samples

Monitors processes, performance and execution of regional managers
Oversees and manages resources needed in emergency situations
Maintains Manning Reports
Coordinates Recruiting Efforts
Oversees and coordinates information and briefings including but not limited to Operations Brief, Command and Staff, etc
Performs additional duties as required

136

Central California Field Operations Technician Resume Examples & Samples

Trapping Support for Navel Orangeworm Trials, Oriental Fruit Moth Bait Pans, California Red Scale Trials
Working cooperatively with the Technical Manger to gather traps and data as needed
Deploying Mating Disruption technologies for technical and sales demo trials
Assisting in field crop damage assessments as needed
Other trial and field ops work as needed
Flagging new acres as needed for special services
Completing weekly field reports and providing weekly summary updates to manager

137

Senior Director, Docsis Field Operations Resume Examples & Samples

Develops a disciplined, detailed and structured team and assist with developing their direct reports as to drive a high performance culture and environment
Oversees designated operations which include all DOCSIS field operations, DOCSIS CPE devices to ensure unparalleled customer experience
Provides engineering support and direction for new or existing technologies and current operational initiatives
Evaluates and consults with Corporate, Regional and KMA levels of leadership regarding DOCSIS Solutions & Services
Directs quality control programs to ensure consistent operational procedures for the DOCSIS solution
Supports capital budget process for the DOCSIS services and solutions, execute approved budget plan
Ensures current procedures and tests are performed in accordance with Charter Policy and Procedures
Ensures adherence to company NCM policies and other related Engineering standards
Leads and participates in succession planning
Actively and consistently lead all efforts to simplify and enhance the customer experience
Performs other duties as requested
Minimum ten (10) years Engineering experience
Minimum seven (7) years Management experience with direct reports
At least 2 years Project Management experience
Master’s in Business Administration (MBA)
Ability to clearly communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Expert knowledge of DOCSIS Solutions
Expert knowledge of CCAP and other developing standards
Expert Knowledge of DOCSIS Modulation profiles
Expert Knowledge of TFTP, TOD, CM files, and other related provisioning elements
Ability to handle multiple projects and tasks
Ability to supervise and motivate others
Comprehensive understanding of HVAC and power distribution systems
Knowledge of Analog Transmission Line theory
Knowledge of Electronic theory
Knowledge of Fiber Optic theory
Knowledge of Network Core and Transport
Knowledge of company products and services

138

Director, Field Operations Resume Examples & Samples

Bachelor’s degree required. Masters/MBA degree preferred
Six-Sigma certificate preferred
10 + years field logistics, warehouse management, inventory management, and continuous improvement experience, with at least 5 years of leadership experience
Keen understanding of medical industry and market trends
Developed field logistics channels, inventory management, and continuous improvement strategies
Communicating results to wide variety of stakeholders
Designed sales operating procedures
Track record of achieving operational excellence
Organization smarts. Skilled at matrix management
Strategic agility. Adept at articulating credible vision of possibilities and getting buy-in
Influential leadership. Ability to motivate a wide variety of stakeholders across multi-disciplinary businesses and functions
Superb analytical skills
Highly collaborative leadership style
Disciplined approach to leading complex change management initiatives

139

Field Operations Specialist Resume Examples & Samples

Ability to generate leads and build trust with prospects over the phone, work with other team members, close sales
Must be able to develop confidence with prospects over the phone and in person
Grounded in ethical business practices

140

Director, Field Operations Resume Examples & Samples

Manages workforce located across multiple offices
Directs the successful execution of the field workforce function to include dispatching of work, routing of work, disposition of work, building of quota, quota adherence, and all field support activities (call handling, job updates, tech support, text/chat handling, pre/post calling), ticketing, ticket tracking and handling, escalations, field communications, reporting and automation tool and handheld support
Tracks and reports on key trends in workforce management such as missed/late appointments, Technician support response time, work order statuses, job routing, Technician productivity, Technical quality, Dispatcher productivity and tool utilization success rate
Builds workforce planners that ensure the appropriate level of dispatch resources needed to support the Field Technicians
Assists area teams with contractor performance and capacity planning
Ensure regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary
Some overnight travel required

141

Enterprise Field Operations Engineer Resume Examples & Samples

5+ years of experience with information systems
3+ years of experience with supporting Wintel computers and Microsoft OS platforms, including Windows 7 through Windows 10
Knowledge of basic networking technologies, including LAN/WAN and wireless and Microsoft Active Directory, TCP/IP, DNS, Windows, such as NetBIOS and WINS, and 802.11 wireless or 802.1x certificate authentication
Apple Certified Support Professional (ACSP) or Apple Certified Macintosh Technician (ACMT) Certification
Microsoft Certified Professional (MCP) Certification
Experience with security and anti-virus products for Windows and Mac OS X
Experience with supporting Microsoft Office on Windows 7 and Mac OS
Knowledge of Microsoft Windows and Mac OS X desktops, notebooks, tablets, peripherals, networking infrastructure, and operations
BA or BS degree in CS or Information Systems
CompTIA A+ IT Technician Certification

142

Field Operations Manager Resume Examples & Samples

Manage the operations team so that delivery of installation and service projects are within budgets, on-schedule and to the customers satisfaction by using the most technically appropriate and cost-effective solutions
Manage the existing maintenance base to ensure customer satisfaction is met while also meeting margin targets and contract retention goals
Manage our one-time bill (SPOT) business to ensure customer satisfaction is met while also meeting margin targets
Work closely with installation and service sales force to develop pre-bid estimates and ensure we are meeting contractual obligations
Manage project managers, technicians and union mechanics to ensure delivery metrics are being met
Work to improve the delivery processes by developing delivery plans, troubleshooting field issues and implementation of process enhancements
Accountable for implementation, inspection and metrics of Delivery processes for the NYC Branch
Forecasting Revenue, Margin and Profit for the Install and Service lines of business on a monthly basis
BA/BS degree or in lieu of degree 10 years of industry management experience
7 of industry related experience managing large, complex, technical projects, including Building Automation Systems, Fire Alarm and/or Security Systems,
5 year experience with Microsoft software including Window, Outlook, Word and Excel
Construction management experience preferred
Excellent project management skills - PMI certification a plus
Expertise in communicating and implementing process
Operational planning and execution skills needed

143

ACS Field Operations Manager Resume Examples & Samples

Provides guidelines to a cargo operation and warehouse to ensure handling operations are consistent with the group business strategy
Monitors quality and adherence to IATA and Global ACS standards and is responsible for constant improvement and optimization of products, density, build and service
Develops a high performance, service-oriented Cargo culture within the warehouse
Operational Planning - Work with ACS service providers to ensure compliance of standard operating processes and service performance objectives, including
Must have a min of a BA/BS degree
Must have 10 years of Cargo related Operations experience; specific to Air Cargo carriage, Cargo process and Cargo programs
Good diversity of front line management experience is essential
Motivated individual – must be self-driven and self-guided, must have a passion for getting things done better and more quickly
Strength in Cargo process management, with experience ensuring and implementing new programs and initiatives
Candidate should have experience in Capacity Management and Revenue Optimization. Should have clear understanding of capacity/allocation process. Should have superior understanding of ULD contours and aircraft configurations to maximize utilization, density, and revenue potential
Quality - improvement experience is desired using one of the leading process improvement formats (1st Choice, Six Sigma, Prince2, etc…)
Quantitative skills - must “manage by the numbers”. Demonstrate performance measurement processes to improve results. Must be highly competent compiling data in Excel, and being able to perform analysis and draw insights. Knowledge of Access, VB, etc…, would be a required
Technology – Prefer someone who has played a leadership role in ensuring requirements and implementing new technology in large organizations
Communications – must be adept at presenting ideas and concepts to groups in both formal and informal settings
Project management / change management exposure – Candidate experience working in a project environment, where tasks, owners, and timelines have been developed and managed. Additionally, experience with some formal change management forum is preferred

144

Global Field Operations Analyst Resume Examples & Samples

Global Sales & Corporate Support: Working closely with the Latin America & Carribean (LAC) Sales organization & Channel Partner contacts to provide valuable metrics and feedback to evaluate the overall health, accuracy, and performance of Sales organization. Act as a key contact for field operations, as well as corporate management on issues relating to business process and other business related information
Organization & Territory Management: Within the Company’s CRM system prepare and maintain the Sales organizational structure for LAC, establish and manage Sales territories, ensure processes are followed and audit structures to ensure accuracy
Reporting & Analysis: Provide timely, value-added reports and analysis to the corporate organization. Develop and manage reports that will highlight trends, risks and opportunities. Create ad-hoc analysis to solve business problems

145

Field Operations Technician Resume Examples & Samples

Experience doing desktop support in a Microsoft Windows environment
Must be able to work flexible hours during the week and even weekends depending on workload and projects
Must have reliable transportation to be able to travel to different hospital sites
Must be reliable and professional - ability to show up to work on time
Customer service skills - ability to work with difficult customers

146

Field Operations Technician Resume Examples & Samples

Operations Support—responsible for supporting the various Operations functions, such as Automation and Measurement, through database management, tracking and reporting of various field activity
Maintenance, Automation and Measurement—responsible for scheduling and coordinating preventative maintenance, managing databases of equipment, inventory and services performed
Workover—responsible for assisting with workover rig operations, monitoring reports, well status information and AFE updates and maintenance
Drilling/Completions-- responsible for assisting with drilling and completions rig operations, monitoring reports, job status information and AFE updates and maintenance
Operations/Production—responsible for the management and tracking of well operations data, LOE processing and production reporting
Operations Engineering—responsible for the collection and supply of well and expense data related to engineering operations
High school diploma or GED
Experience can range from minimum 2 years’ experience as a Field Operations Technician I or equivalent oil and gas administrative experience at another company, or minimum 1 year administrative experience required
Working knowledge of oil and gas programs and accounting systems and software required or preferred
Proficient or intermediate computer skills with MS Word, Excel and PowerPoint
Proficient or experience with oil and gas related systems and programs (e.g., WellView, SiteView, INFOR)
Strong 10-key and/or data entry skills
Strong communication, organizational and multi-tasking skills
Works in normal office environment
90% of work performed at a computer terminal
Some bending and standing, occasional lifting

147

Field Operations Manager Resume Examples & Samples

Manage all technical operations at the system level to maintain the integrity of the HFC network and assure quality and consistency of voice, video, and data to customers
Monitor and review system material management procedures, inventory control, safety-training program and security to ensure compliance with company policies and procedures
Maintain records and documents in accordance with company policies and procedures
Develop an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment
Adhere to industry specific local, state, and federal regulations, as applicable
Know, understand and follow company policy

148

Regional Field Operations Manager Resume Examples & Samples

The regional field operations manager (RFOM) will provide technical direction to the operations organization and has responsibility for the overall quality of service and repair
Responsible for the investigation and resolution of critical customer issues and involving the use of Otis and non-Otis products
Provide technical direction to Regional adjusters by working with them on job sites and distributing necessary technical publications to familiarize experienced adjusters with unfamiliar equipment
Facilitate training on for all types of equipment and service offerings
Make regular inspection trips through assigned territory to consult with all applicable internal and external stakeholders on problems encountered with product performance
Consult with engineering on new service and product offerings
On a proactive and emergency basis, provide assistance to the branch offices on malfunctioning equipment, determine needed corrective action, see that it is implemented and advise all stakeholders on outcome
Utilize internal data to resolve repetitive problems on elevators and escalators within assigned territory
Determine from internal sources and external customer feedback when a problem is repetitive and warrants a change in design or manufacture, seek the solution through the respective organization and see that it is completed within a reasonable time frame
Assist in designing and delivering field education classes and ensuring development of the most highly qualified technicians in the Industry
Responsible for the development of a high functioning and effective supervisory population across the defined geographic area
Successful candidates must have 8-10 years field experience in troubleshooting, installing, maintaining and/or adjusting elevator and escalator components and systems
Experience supervising a geographically dispersed workforce
Working knowledge of Otis and Non-Otis products
Previous experience in a customer facing service business preferred
Strong analytical/problem solving skills required

149

Field Operations Resume Examples & Samples

Support field activities to ensure compliance with customer and internal requirements in concert with best engineering practices
Communicate technical information effectively in writing as well as verbally
Possess the ability to efficiently create and maintain documentation using Office products (Word and PowerPoint),
Coordinate with the home office as require to troubleshoot problems and perform necessary repairs
Minimum 4 years of related experience
US Citizenship
Experience in repair and maintenance of complex electronic systems
Experience in system integration, logistics processes, and logistics procedures
Experience working across multiple organizational levels
Ability to travel to Danger Pay posts (as defined by the US Department of State) and or other international locations if required
Ability to work independently and to deliver accurate documentation under deadline pressures
Familiarity with Maintenance Management Information Systems, and integrated Logistics support software system
Good technical writing, oral communication, and inter-personal skills to achieve technical objectives
In-scope SSBI

150

Field Operations Representatives Resume Examples & Samples

Provide friendly, efficient, high-quality service to customers
Hand out ticket orders to buyers in an energetic and friendly manner
Assist customers with buying and selling tickets
Interact with customers
Provide suggestions to customers about entertainment options in New York
Contribute daily to field sales in an effort to increase our daily, weekly, and monthly sales average
Work in a fast-paced, high profile environment
Maintain the highest standard of professionalism and properly represent StubHub brand
Adhere to StubHub’s dress code and attendance guidelines

151

Field Operations Specialist, Salesforce Resume Examples & Samples

Provide guidance and support across the network in the implementation of Customer Relationship Management (CRM) tools and processes (Salesforce product)
Manage Salesforce development efforts and budget to add new or enhanced functionality
Administer the North America Salesforce environment including user management, training, system bugs, and general maintenance
Configure Salesforce Profiles, Custom Objects, Validation Rules, Workflows, Approval Processes, etc
Update Salesforce data using Excel macro tools, Data Loader, Informatica Cloud, etc and troubleshoot data discrepancies
Create, customize, maintain, and schedule Salesforce Reports and Dashboards
Collaborate with management to establish the technical vision and tradeoffs between usability and performance needs as well as develop CRM current goals and initiatives
A minimum 1 year of Salesforce experience
A minimum 1 year of data manipulation and analysis experience
A minimum of 3 years of database management experience
Knowledge of farm equipment and technologies

152

Director, Field Operations Resume Examples & Samples

High School Degree/GED
A minimum of ten (10) years of professional experience
A minimum of four (4) years of managerial experience
Bi-lingual in Spanish and English
Proficiency in Microsoft Word, Excel and PowerPoint
Ability to travel as required (50%)
A minimum of seven (7) years of managerial experience
Proficiency with pivot tables, Salesforce and Ariba
CPSM

153

Field Operations Manager Resume Examples & Samples

5+ years’ experience in a sales management capacity within broadcast, cable, Telco, new media, video encoding, or transcoding industry
5+ years’ experience high-touch sales experience
Experience in managing medium to large enterprise accounts at all levels
Are technically capable to credibly present, propose, and discuss customer solutions
History of exceeding sales targets using a consultative, solutions-focused approach

154

Insight Development Manager, Field Operations Resume Examples & Samples

Leads and coaches a team to be focused on meeting the needs of the business in a flexible and responsive manner, driving high levels of performance and behaviour to achieve first class customer experience
Acts a technical mentor for the team - building capability in BI Development Skills and analytical techniques
Leads the delivery of Combined Data and Reports to the business ensuring that key KPIs are delivered in a timely and accurate manner meeting agreed SLAs
Partners with peers to design and develop an integrated approach to reporting through the use of an enterprise reporting system to enable end users to access data and reports in a timely and efficient manner via the appropriate interface
Works with the business to identify, develop and maintain their data requirements and to ensure that metrics and KPIs are aligned with strategic and operational goals of the business
Works with IT to ensure that SLAs and system interfaces are in place and ensures effective change management controls are documented
Ensures detailed documentation of report and KPI definitions is complete and signed off prior to delivery
Ensures that all data trails are suitably auditable and that all work is tested to ensure data integrity
Ability and desire to help inspire and motivate other members of the team
Critical attention to detail and a methodical approach to problem solving
Knowledge of the Cable Industry working practices and an awareness of the technologies utilised in this environment
Experience with the full range of SQL Server Business Intelligence suite of tools, SAS and OBIEE
Experience of designing and building corporate Data Warehouses Analysis Services Cubes. Ideally, experience of working with Six Sigma or Lean methodologies

155

Field Operations Engineer Resume Examples & Samples

Deploy and maintain custom applications on Windows and Linux platforms
Perform tasks such as OS and application upgrades, file system maintenance, and quality assurance tests
Improve the efficiency by automating the processes of deployment and upgrades
Review, maintain and improve procedures and their documentation
Gain deep knowledge of our complex applications and offer new solutions
Actively participate in assisting and training coworkers

156

Head of National Field Operations Resume Examples & Samples

Oversee multiple retail offices and remote event operations
Oversee national staffing and resource support for event coverage and project work
National P&L responsibilities
Leadership Development for all staff
Policy and Procedures, guidelines for operations, and Q&A
Cross functional program work with CS, T&S, TSS
Maintaining Brand and SLA's

157

VP, Field Operations, Northeast Bay Area Resume Examples & Samples

Leads by example in creating an environment that encourages open communication, sharing ideas and best practices and building strong cross-functional relationships
Reviews work from a relatively long-term perspective and against the function's goals. Translates corporate strategy and field priorities into short- and mid-term objectives for the function
Provides leadership to Field Operations staff to ensure activities of all technical operations employees are performed optimally and in compliance with Company standards of quality and efficiency
Responsible for managing a large Field Operations budget, including labor and capital expenses
Works with Technical Operations and Care leadership in identifying training needs, ensuring staff has the correct combination of skills to meet the expanding broadband needs of our customers
Reviews and submits reports that provide critical data to drive ongoing operational performance improvement

158

Summer Intern Field Operations Resume Examples & Samples

Assist all members of assigned department with daily operations and special projects
Complete intern Group project(s)
Participate in scheduled events
Strong passion demonstrated via energy levels, enthusiasm, creativity and commitment
Must possess good interpersonal skills and professional demeanor
Experience with Microsoft Office products: Outlook, Word, Excel and Access
Some understanding of technology and telecommunications is desired
Must practice good judgment, discretion, and confidentiality
General office skills
Ability to commit to the length of the program
Information Systems Management
Management Information Systems

159

Field Operations Manager, MS Resume Examples & Samples

Manage and lead field and professionals to support growth of our operational staff
Develop and implement business strategies, set project budgets, and execute field projects
Assist in developing a new operational business for the Pittsburgh/West Virginia operation in the Oil and Gas markets
Assist in expanding the environmental consulting and engineering business line in the Oil and Gas markets
Act as the project lead and maintain client contact for any field work attained, including
BS degree or equivalent in any of the multi-disciplined environmental sciences, engineering, or geologic sciences required. MS degree or equivalent in any of the multi-disciplined environmental sciences, engineering, or geologic sciences (desirable). Registration or certification (highly desirable)
Ten (10) plus years experience in developing private sector business for an environmental consulting firm and/or oil and gas field services/operations
Experience field services is a must
Experience with containment and liners is a must
Environmental and regulatory experience a plus and possible differentiator
E&P activity coordination is a must
Management of an environmental, engineering or operational field staff is required
Possess recent contacts in the oil and gas market that will facilitate sales growth
Ability to attract and retain clients in the West Virginia and Western Pennsylvania areas, and build backlog, revenue, profit, direct labor and ROI over time
High level of written and oral communication skills; strong presence and presentation skills
Ability to work and collaborate with employees at all levels and disciplines
Ability to succeed in a team oriented organization interfacing with a variety of different groups to accomplish project objectives. Sets high personal goals and is motivated towards achievement
Independent/self-motivated person

160

Associate Field Operations Analyst Resume Examples & Samples

Has proven work experience within a network or computer operations environment and has good familiarity with IT support infrastructure, Data Center hardware, environmentals, LAN / WAN concepts, and related hardware within the network environment. Must have good familiarity with standard workstation software used to perform daily duties ability to utilize change control and problem management software
Works effectively in a fast-paced, team based, customer service oriented environment. Demonstrates strong written, verbal and partnering skills
Completes tasks of high complexity independently and consequences of error carry moderate risk to the organization
Has proficient knowledge of business processes being supported by the operational unit. Demonstrates the ability to interact with business customers on a business, operational and technical level and able to react to changing environments and business needs
Resolves incidents of medium-high complexity including but not limited to hardware, software, peripheral and application problems. Ensures incidents are updated accurately, timely and provides escalation support for Tech 1 & 2 associate
Manages local projects of medium complexity using the organization’s project management methodology. Leads field-wide project teams of medium complexity
Proactively prevents problems and escalates as appropriate. Researches and recommends actions for problem resolution
Participates independently on project teams involving the physical installation/deinstallation and maintenance of network, PC/LAN equipment and servers
Communicates with IT teams and vendors to resolve local issues of high complexity. Follows operational standards for reporting, monitoring, and troubleshooting all production issues

161

Field Operations Manager Resume Examples & Samples

Work with District Managers, Regional Director of Operations and Regional Vice Presidents to ensure all Business Development initiatives are supported and executed while providing continuous training
Coordinates multiple value-add apartment turn projects according to business needs where needed
Serve as liaison with Operations Management, Valet Waste corporate teams and Simple Turns corporate teams by maintaining open communications and responsiveness to requests at all times
Weekly scheduling of our associates with in the allocated budget hours and dollars
Work with Operations and Corporate to ensure timely billing and payment for work performed
Assist in resolving any issues with service delivery, pricing, invoicing of current and future verticals as needed
Responsible for the development, revision and replacement of standard operating procedures, processes and other guidelines as needed for all Business Development related programs and initiatives
Assist District Managers in recruiting, hiring, training and managing a team of full time, part time employees and contractors to complete the scope of work required for the turn
Ensure all Valet Waste safety policies are adhered to by random onsite inspections and continuous training
Control the operational budget, resources and expenses by managing the operations members within the Business Development team
Oversee the payroll process by verifying the District Manager’s input, complete and process payroll timely and accurately
Complete required administrative functions and reports for management
Conduct pilots for new initiatives
High School diploma or GED required; Associate’s degree preferred
A minimum of 5 years’ experience in multifamily turns, renovations or maintenance
A minimum of 5 years’ in mid-level or higher management experience
Proven success in managing and developing a team through strong leadership and mentor-ship and builds collaborative relationships with their team and colleagues
Excellent project management skills -- planning, coordination of work, detail orientation, highly organized, and good time-management
Knowledge of OSHA guidelines and requirements for scope of work
Proficiency in MS Word, Outlook, Excel & PowerPoint
Ability to make sound business/operations decisions quickly and under pressure and seeks resolution of issues independently
Ability to frequently walk, stand, climb, lift, carry, stoop, bend, kneel and reach
Ability to handle materials weighing up to 50 lbs. to and from job sites, storage, etc

162

Field Operations Manager Resume Examples & Samples

Strong Otis field operations skills
Effective time management skills
Strong knowledge of PC programs

163

Director, Field Operations Resume Examples & Samples

Work closely with field leadership to equip field force with the right resources and training, and enable synchronized execution across field team members at local level
Develop and maintain customer target lists to focus our field force on the most important customer targets
Manage field force alignment and field roster
Design and implement field incentive compensation plan ensuring timely communication of targets, incentives, and plan administration
Develop and implement field reporting, and provide analytical support, as needed, to field team
In partnership with the IT organization, select and deploy appropriate hardware, technology platforms (e.g. CRM system) and software/apps to maximize field force effectiveness
Guide the development and implementation of field training program to enable a consistent, high-quality field execution with deep marketplace, disease and product knowledge
Lead the development and implementation of core field operations capabilities including fleet management, meeting planning, etc
Manage field force communications in conjunctions with field leadership
Ensure all programs, processes and technology within the field organization continue to be compliant with all applicable laws and regulations
Provide leadership and day to day management of the field operations team including motivating, coaching and developing team member(s)
Continuously and proactively identify opportunities to enhance field force effectiveness and efficiency
Manage field operations budget and perform annual business planning
Bachelor’s degree required
Minimum of 10 years of commercial (sales/marketing/field operations/market access) in a biopharmaceutical company/consulting (management, sales & marketing) experience
Minimum of 5 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources
Field sales and management experience preferred
Experience in building and enhancing field operations capability preferred
Rare disease / respiratory experience preferred
Product launch experience required
Deep knowledge of, and experience with Rx dispense data, incentive compensation, field reporting, field CRM and field training
Proven record of success through teamwork and execution
High learning agility
Ability to think strategically in order to continuously improve processes
Demonstrated leadership focused on driving results
Track record of leading cross functional teams with strong interpersonal and communications skills

164

Director, Field Operations Resume Examples & Samples

Day-to-day management of the Kansas/Missouri system
Regional installation and service contractor management
Establishes and monitors clearly defined key performance indicators (productivity, quality, sales, service rates, etc.) for all Technical Operations personnel to support best in class customer service

165

District Manager, Field Operations Resume Examples & Samples

Ensures a high level of external customer satisfaction
Enables and maintains a positive and productive work environment
Spends minimum of 50% of time in the Field reviewing Area Supervisor and Field Service Engineers work habits/customer interactions
Provides leadership and guidance to improve Area Supervisor & Field Service Engineers skills, overall technical skills and customer relations' skills through scheduling of appropriate training
Organizes resources and work assignments to gain maximum efficiency and job enrichment i.e., work teams, territories, special assignments
Provides timely response to customer inquiries and complaints and ensures compliance with agreed upon customer requirements
Works with assigned accounts reporting overall performance, promoting Smiths solutions and can clearly articulate the Smiths Value proposition
Prepares and delivers timely and accurate performance appraisals for all direct reports
Maintains positive and productive relationship with other functional groups
Provides counsel, direction and opportunities to employees to assist in improving their performance on current job and preparation for future responsibilities
Ensures maximum service profitability through monitoring and management of parts consumption and departmental expense
Provides proper direction to support team in achievement of service goals and objectives including all productivity key performance indicators
With approval, recruits, interviews and hires new Area Supervisors and Field Service Engineers
Develops a strong and service driven culture within their team
Reviews and approves vacation requests, expense reports, service reports, and time cards for their team weekly, ensuring both their accuracy, timeliness, and adherence to company policy
Responsible for supervising daily service repair needs and driving customer satisfaction
Participates in Service Sales opportunities and assists with promoting and implementing revenue programs
Ensures that tools and test equipment are properly maintained and calibrated throughout their team
Assesses product/equipment performance based on field support data; recommends modifications or improvements
Seeks to provide technical support to customers and other service professionals as required
Participates in site surveys, pilot program service activities, attend meetings, champion special projects and prepare exclusive reports
Maintains clear and concise business communication proficiency, both oral and written
Establishes and maintains a close relationship with the Service Management Team in order to support the needs of the customer, region, and the business
Exercises every available measure to control and minimize costs of both self and Field Service Team
Travel, overtime and work hours other than Monday-Friday may be required
Comply with and ensure department compliance with Company health, safety and environmental policies
Comply with all applicable U.S. export control and security regulations

166

Field Operations Manager Resume Examples & Samples

Coordinate service activities for assigned buildings. Ensure that services are performed as contracted and at the intended profit margins
Control supplies, equipment, and personnel necessary to meet customer specifications
Interact with customers daily to obtain feedback on services and special needs. Troubleshoot potential problems and concerns
Manage the company’s quality control monitoring and safety programs at the assigned buildings
Conduct quality of service inspections at assigned buildings
Attend ABM training workshops when scheduled
Develop operational improvement plans and implements process changes within assigned buildings
Attempt to increase revenue by ensuring that Project Managers and Supervisors are looking for ways to provide additional or periodic services to the customers
Ensure compliance with company policies and procedures and all federal, state and local government regulations
Ensure that all paperwork, including terminations, labor variance action plans, and operational models is complete and accurate and is submitted to the district/hub in a timely manner
Analyze and manage, in a proactive manner, both the financial and the operational performance of the assigned buildings
Ensure that payroll is accurate and submitted to the appropriate payroll personnel in a timely manner and, when applicable, correct any payroll discrepancies
Work with District Manager to develop an action plan for all invoices that are outside of the contractual parameters
Ensure that vehicle inspections are performed monthly. Ensure that vehicle maintenance is scheduled and performed on all area vehicles
Other duties may be assigned as needed
Associates Degree plus a minimum of three years of operational experience managing hourly and supervisory personnel
Should have a minimum of two years of supervisory experience in a service/customer oriented environment
Should have experience in cost estimating/pricing work
Should have a working knowledge of OSHA safety regulations and chemical handling/storage procedures
Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers

167

Field Operations Manager Resume Examples & Samples

Ensures the team provides high quality technical advice to the maintenance workforce to enhance equipment reliability of the ACS-64 electric locomotive fleet
Ensures the team delivers on-going system operation training for the customers
Knowledge of Railroad Regulatory requirements
Knowledge of fundamental concepts, practices, and procedures for supervised work groups
Must possess proven skills with all Microsoft Office (including Excel/Word/Access/PowerPoint) products
Must have knowledge of Computerized Maintenance Management Systems such as Maximo, JD Edwards, SAP,
At least 5 years of experience managing field operations
Background or formal training in Quality Tools e.g. six sigma
Ideally will have a background in rolling stock maintenance, commissioning or other rail related experience with an appreciation of mechanical and electrical engineering

168

Field Operations Manager Resume Examples & Samples

Lead the design, development, management and implementation of the BMS Field Force Incentive programme (including managing associated suppliers, controlling budget)
Proactively engage all stakeholders regularly and identify solutions to ensure the incentive programme remains externally competitive, is innovative and continues to develop to support evolving business needs driving desired behaviours and culture change
Manage tasks relating to ongoing field team optimization (sizing, structure and account prioritisation) for all Business Units working closely with Strategy & Operations (S&O) Business Insights and Analytics (BI&A) colleagues
Manage the sub-national target-setting process for all brands, ensuring equity, transparency and measurability
Manage the development and reporting solutions for field force sales and activity KPIs, ensuring they are clearly defined, measurable, achievable and aligned across Business Units
Maintain the territory structure for all business units and brands
Lead the KAM prioritisation working with BI&A where appropriate to ensure an up to date, consistent identification of strategically important accounts to BMS
Proactively work with key brand stakeholders to identify and advise on FFE initiatives aligned to brand strategies
Demonstrated experience in managing complex business processes and systems
Previous experience in an analytical environment or business effectiveness role
Previous experience in design and administration of sales incentive programmes
Proven success in a pharmaceutical sales management, access, marketing or other commercial position
Proven experience in leading and participating in cross-functional teams
Demonstrated experience in engaging with key stakeholders to understand and define user needs, and to identify opportunities for improvement and innovation
Previous experience of managing complex projects to tight deadlines in a rapidly changing environment
High level of computer literacy, including advanced MS Excel and Powerpoint
Detailed understanding of the structure of the UK NHS (including devolved nations) and Irish HSE and the ability to understand the impact of future changes within it
Knowledge of sales and marketing planning processes and systems within the pharmaceutical industry

169

Field Operations Lead-secret Clearance Resume Examples & Samples

Apply advanced technical knowledge to operate one or more technology areas (e.g. server administration, technical security management, performance management) or customer groups that are critical or high-risk
Integrate technical knowledge and business understanding to create superior solutions for company and for customers
Incident Management: Resolve single- and cross technology incidents independently
Bachelor’s degree in Computer Science, Engineering, Business, or related field or equivalent work experience
(strong) understanding of technology in direct responsibility
(developing) understanding of other technology sub-areas
(strong) Customer Service
General Project Management
(developing) Influencing Others
(developing) Business Analysis
(developing) General Financial Management

170

Field Operations Specialist Resume Examples & Samples

BS degree from an accredited college or university in chemistry, geology, geochemistry, or associated technical discipline and two (2) years related experience, or MS degree in chemistry, geology, geochemistry, or an associated technical discipline
Planning field work, as well as experience in the field and oversight of field work activities to accomplish goals
Experience in a dynamic mission control environment with operational, procedural, and organizational skills
Must have excellent verbal and written communication skills, as well as excellent interpersonal skills

171

National Field Operations Manager Resume Examples & Samples

Must communicate professionally and effectively
Advanced skills with Microsoft Office Suite: Word, Excel, Outlook, Access, PowerPoint, and other Windows products
Ability to lead and motivate teams
Knowledge of building automation and construction projects
Demonstrated knowledge of financial reporting
Knowledge of safety laws

172

Senior Manager, Field Operations Resume Examples & Samples

Lead a team of Field Operations managers in Ontario
Meet or exceed service indicators
Work closely with the various support teams (project, process and training) to develop and implement work methods and respond to ongoing changes in the organization’s priorities
Ensure effective performance management, coaching and development of direct reports
Manage and supervise service and restoral escalations
Manage productivity improvement initiatives and processes that impact operational teams
Develop relationships with internal and external departments and work in collaboration with colleagues
Anticipate opportunities and potential solutions, and lead problem-resolution process
Remove obstacles blocking or slowing down teams
Work with management to support the development of employee competencies
Managing and driving cost down while maintaining high service levels
University degree, or equivalent experience in Network or Field Services
Minimum of three years of experience in staff management
Results-oriented, with the ability to generate results in a consistent manner
Strong leadership skills: ability to listen, influence and establish relationships
Ability to make the right decisions quickly, particularly in highly stressful situations
Ability to adapt easily to an ever-changing environment
Analytical skills and local project implementation skills
High oral presentation and written communication skills
Ability to set priorities, meet deadlines and continually improve upon accountabilities
Excellent knowledge of office software (Outlook, Word, Excel, PowerPoint)
Working knowledge of Field Services
Experience in the operations of telecommunications networks, including expertise in the service provisioning and service assurance areas
Experience with leading and directing a Unionized workforce
System application knowledge (TMI, Horizon, NETS, ACTION, MACAM)
Able to accommodate extensive travel as required

173

Field Operations Manager Resume Examples & Samples

Ensuring service levels and objectives are met
Developing processes for leveraging and using resources to meet customer needs
Ensuring appropriate planning of the impact of connectivity outages, service level agreements and other issues

174

Bayer Cropscience Internship Field Operations Resume Examples & Samples

Assist in crop and trial establishment (i.e measuring and labeling plots, planting/transplanting crops, establishing irrigation systems, etc.)
Assist research scientists in the mixing and application of crop protection products
Evaluate plots for efficacy; report any unusual observations to the research scientist
Be responsible for trial maintenance and assist with station maintenance
Assist with data entry
Ability to work 40 hours per week, May through September (or school summer break); part-time hours may be considered during school if incumbents schedule allows
Must be enrolled at an accredited college or university, pursuing a Bachelors or higher degree in an agronomic science, or closely related biological or agricultural field of study
Completion of freshman year
Must be proficient in MS Office Suite (Word, Excel, PowerPoint)
Must be able to work independently or on a team
Must be able to physically perform field duties under summertime conditions
Must possess a good attention to detail
Must have good communication and interpersonal skills
Must be able to perform the duties of the position in a safe, efficient manner

175

Field Operations Manager Resume Examples & Samples

Manage the day-to-day operations of all facilities and field personnel
Coordinate with Commercial Operations staff to ensure efficient operation of business unit. (Including but not limited to Human Resources, AP/AR, Administrative, Ticketing, Customer Relations, Regulatory Reporting, Safety)
Communicate with Vice President daily via electronic and verbal reporting of system conditions, customer relations, high priority system operations issues, and other pertinent information
Responsible to discuss with Management and enforce employee discipline as it relates to NGL policies and procedures
Audits facilities and troubleshoots problems as needed to keep facilities safe and efficiently operational
Schedules preventative and emergency equipment maintenance with contractors and staff
Manage consumable inventories of replacement parts and equipment for facilities so that down time is minimized in the case of emergency repairs or required maintenance
Coordinates with executive management for maintenance of injection wells
Responsible for management of expenses at the field level
Manage individual facilities in an effective and efficient manner
Work with customers as needed to insure commitments are met
Coordinate with EHS staff to coordinate monthly safety audits of facilities
Provide site shift coverage when required
Perform interviews and make staffing recommendation as required
Communicate and coordinate staff schedules, cover shifts when necessary
Review and provide approval/justifications to AP invoices
Flexible work schedule may be required to work nights and weekends
Proficient spoken and written English
Proficient in the use of computers, spreadsheets and word processing
Punctual, trustworthy and reliable
Ability to be a positive representative of the Company both internally and externally
Ability to work with respect and cooperation at all times with fellow employees and customers
6 to 7 years oil field/water disposal experience required
2 to 3 years of management experience required
Requires a valid driver’s license

176

Field Operations Technician Resume Examples & Samples

Basic knowledge of oil and gas operations and terminology preferred
Minimum 1 year administrative experience required
Some oil and gas administrative and accounting experience preferred
Experience with oil and gas related systems and programs (e.g. WellView, SiteView, INFOR, etc) preferred
Experience with AS400 or similar accounting software programs preferred

177

Regional Field Operations Specialist Resume Examples & Samples

Solve problems and make independent decisions by gathering information, evaluating options and providing top notch customer service by troubleshooting G2E equipment dysfunctions, field service issues and deliver solutions with limited supervision and guidance
Communicate with management in a timely and efficient manner the disposition of all service calls, parts and materials requirements, and any information pertinent to the operations of the company
Perform Store Audits and gather data for proposals while cross functionally working with Sales team
Utilize smart target technology for site measurements while working with Engineering CAD team
Perform Pre-Installation site checks, verifying with the customer the site is ready for installation
Monitor installation project to ensure that installers follow required G2E installation guidelines, along with state and local code and safety requirements
Perform Post-Installation training to customers on system operation. Ensure the customer is properly trained and company is able to transfer the system to the customer for production use
Manage and assign work to 3rd party contracted service agents and ensure they are performing installation and service as required. Ensure all contracted agents are representing Grind2Energy in a professional and honest manner
Establish and maintain strong relationships with customers in region, take in and respond to highly escalated customer, sales and service agency product inquiries and complaints
Perform training of 3rd party service agents on installation and service of G2E systems
Perform ongoing and follow-up customer training on an as needed basis
All other duties as assigned by management
High School diploma is required; BSME or equivalent experience is preferred
Minimum 3 years’ experience in hands on mechanical engineering trouble shooting commercial equipment
Knowledge of or experience with Electrical & Plumbing pertaining to construction
Must understand technical issues; ability to leverage previous technical experience to solve new technical problems as they arise
Ability to travel and work in assigned area
Ability to handle and dispatch service 24X7
Ability to lift up to 40lb
Excellent presentation and communication skills; demonstrated ability to work directly with customers and 3rd party service agents
Basic estimating and inventory management skills
Proficiency in Microsoft Office Computer Programs

178

Field Operations Technician Resume Examples & Samples

Undergraduate degree in a related field or equivalent work experience (typically 5-7 years of relevant experience)
Degree in Business, Engineering, Construction Management or a related field
Knowledge of internal systems including; WFA, LIMS, TIRKS, WDS, NCMS, time reporting systems (ESS/SAP), eSite/SIS, LCAM, and Windows applications. Skilled in the use of personal computers
Perform other duties assigned by Operations Manager and /or Technician IV as required
Where applicable, obtain Government security clearance

179

Manager, Water Field Operations Resume Examples & Samples

Directs and supervises the daily activities of water techs to safely and efficiently move water throughout our field operations
Works directly with water haulers to drive safety and performance
Monitors cost for field operations and holds team accountable for their areas of responsibility
Works with the safety and environmental teams to implement and ensure compliance with the company’s safety and environmental policies for personnel and contractors
Works with the Fleet Safety Specialist to mandate fleet safety
Understands the role of the water hauling scheduler and interacts with it on a daily basis
Experience leading employees from multiple disciplines to achieve key KPIs
Develops personnel with the goal of improving current performance and providing the necessary in-house skills for future development
Work with various disciplines on drilling, completion and production pads and have a general understanding of oil and gas operations in those areas
Drive compliance with contractor safe work rules and other fleet safety policies
Bachelor’s Degree in engineering, logistics or a closely related field
6+ years of experience in O&G or other logistics/trucking industry
2+ years supervisory experience
Ability to analyze data to identify problems and develop recommendations
Understanding of fleet management and safety with regards to fleet operations
Background in logistics planning and coordination
Ability to manage and prioritize multiple projects and meet specific goals and deadlines
Writes, speaks and presents clearly and succinctly across a variety of communication settings and adjusts communication style to the audience
Have the ability to work with water haulers fleets of approximately 150 trucks
Be organized and possess the ability to handle multiple tasks
Possess ability to meet deadlines and goals
Working knowledge of U.S. Department of Transportation and the Federal Motor Carrier Safety Administration regulations, OSHA Regulations, and State and Federal traffic laws, and corporate safety programs and policies
Utilize various software including, but not limited to, Microsoft Office

180

Field Operations Specialist Resume Examples & Samples

Daily interactions with Integration Center, Field Leaders, and Front Line workers
Pre-job assessment and preparation for company and OM contractor crews including evaluation of facility maps and records, consultation with Engineering and local Operations support personnel
On-site evaluation of jobs in relation to needs of Crews related to leakage and execution of field work; Compliance with state Dig Safe Pre-marking Laws
Direct contact with customers/homeowners related to pre-job assessment for meter and/or service relocation
Assurance of compliance with company and local municipal standards of care in relation to permitting and post-job restoration
Evaluation of potential Cast Iron Encroachment sites related to local right-of- way construction
Follow-up with daily Operational paperwork and systems output to ensure crew compliance with standards
Oversight of OM Contractor Crews, both key hole and corrosion, related to job preparation/completion
Maintenance of Operational Material Depot needs for Company and Contractor crews
Performing Pre Marks
Picking Up and Delivering Permits to the Towns and Cities
Perform asset control around Safety Supplies ordering and distribution
Run equipment for repairs/ pick-up and delivery
Customer contact follow up for restoration or other related questions
Restoration of Paving Audits
Reporting damage claims for ESIS
Perform driver evaluations
Hazardous Material Inspections at the MODs and Operations Center
Create and communicate daily reports to Field Operations Leaders on operational challenges related to any of the above
12 months experience in gas operations or equivalent work experience
Must have a mechanical aptitude and working knowledge/experience in the use of hand tools
Must be able to perform basic arithmetic calculations
Able to read and interpret company inventory maps
Able to document records, understand oral and written communications and prepare legible orders
Must be self-motivated and able to complete assignments with little or no direct supervision. Requires ability to organize and prioritize duties
Must have strong oral and interpersonal skills, as demonstrated by successful interactions with others where tact and diplomacy are needed
A safe work driving record to operate company vehicles is essential
Must have demonstrated computer experience

181

Field Operations Manager Resume Examples & Samples

Bachelor’s degree in agronomy, agribusiness or related discipline
Five to seven (5 -7) years of experience of row crop with emphasis on seed production
Demonstrated people management experience. Ability to train, lead, and motivate field crews. Ability to teach and coach employees, growers and contractors
Knowledge of production agriculture and production plant operations
Possess seedsmanship skills and general product knowledge
Demonstrated problem solving skills, strategic analysis, and communication skills
Driver’s License, acceptable driving record, and ability to obtain CDL

182

Leader Field Operations Resume Examples & Samples

Ability to use PC and associated software and applications
Knowledge acquired through four year degree in engineering business or equivalent
Provide service for our external and internal customers
Maintain the gas distribution system in a safe and cost-effective method
Review and interpret engineering drawings and coordinate field changes to design with the Project Engineer
Coach crews daily for proper work performance with respect to productivity, safety and quality to meet and exceed customer satisfaction
Perform stand-by activities as required

183

Leader Field Operations Resume Examples & Samples

Five (5) years experience in natural gas distribution operations (or equivalent, i.e. HVAC, plumbing, underground utility construction)
Demonstrated experience with quality improvement principles (e.g., process or productivity improvements, TQM)
Demonstrated knowledge of gas distribution field operations policies and procedures
Knowledge of mainframe operations support systems e.g., WMS, DIS, etc
Demonstrated knowledge of actions to take when technical, functional and safety problems occur
Strong knowledge of on-the-job safety and compliance requirements
Demonstrated knowledge and ability to quickly assess and make sound decisions in emergency situations
Demonstrated knowledge and ability to grasp technical explanations of plant/service scenarios and draw accurate conclusions
Demonstrated Leadership experience

184

Field Operations Manager Baltimore Resume Examples & Samples

Work with Field Leadership to ensure merchandise and operational excellence is in place to drive comp sales and gross margin
Identify and solve for merchandise and operational gaps in both new and existing stores
Responsible for performance of new stores, to include new stores, relocations, remodels, and expansions
Monitor and drive tactics for operational initiatives
Evaluate, review and make recommendations on special events and "peak" seasons for sales and profit optimization
Assist with special merchandising and/or operational projects
Provide feedback to merchant teams on product assortment, store visuals, and planners
Drive performance of all CapEx projects and initiatives
Three-to-five years related experience preferably in the retail industry at the multi-unit level
Strong collaborative skills, particularly across cross-functional teams
Keen ability to analyze data and make recommendations for change

185

District Manager Field Operations Resume Examples & Samples

Program management of all designated part time Event Specialists in the assigned district
Work closely with the Regional Manager to develop strategies for retention, hiring and maximizing performance within your assigned district
Proven track record successfully leading, managing, developing, coaching teams of Part-Time Representatives/Associates, Personnel Development and Performance Management Experience
Strong computer skills including proficiency with Microsoft Office and web-browsers
“Road Warrior” Highly Desired. Able to manage 60% Travel with some overnight Travel
*Competitive Salary, Auto Allowance/Fuel Card/Bonus Potential/Full Benefit Package

186

Field Operations Engineer Resume Examples & Samples

Implementation of information technology at new club locations, including travel to remote regions
Coordination of deliverables from 3rd party vendors and other IT teams for new club locations
Relationship management between club management and various IT teams, assisting in remediation and escalation of IT issues; participation as an IT advocate in the field
Troubleshoot and resolve technical issues related to desktops, laptops, printers, mobile devices, network configurations, email/productivity suites, end-user operating systems, general software/hardware installation, and a variety of in-house applications
Provides go-live support and end-user training for new IT initiatives or for new club openings
Manage and coordinate field-level support and 3rd party technician dispatch, as needed
Project management and/or implementation functions of club-level IT initiatives
Execute and conduct recurring Club site visits to maintain field/IT relations and ensure that concerns/issues are known and resolved in a timely manner
Maintain current documentation for processes and troubleshooting
Work on other tasks or projects, as assigned
Bachelor’s degree in Computer Science, Technology Systems Engineering or a related field preferred
Strong communication (written and verbal) and interpersonal/relationship skills
Ability to lift boxes and computer equipment ( < 25lbs )
Demonstrated expertise in IT support in retail, hospitality, or field-based environments a plus
May require travelling up to 20-40% of the year; US, Canada, and the UK

187

Field Operations Manager Resume Examples & Samples

Candidate must demonstrate a strong safety leadership skills and be able to lead, coach and promote a safety culture that aligns with Nalco Champion’s “Goal Zero” expectations
Will be responsible for managing all operations supervisors and managers and operation activities in the Midwest that delivers the level of service needed to support the sales force and our customers
Ensure all operations are in full compliance of all federal, state and local Department of Transportation safety standards as well as Responsible Care principals
Responsible for writing business plan for the region
Coordinate the planning and execution of operational strategies and goals
Establishes targets and goals for each Operations Supervisor and Manager in accordance to regional and supply chain targets
Prepare periodic reports and regularly update DOT, safety compliance, operational spend and active pursuits to cut cost
Monitors the competition and reports actions and trends to sales and operation management teams
Coach operations personnel in their development by identifying areas of growth opportunities, preparing various components such as reporting activity summaries and spend reports
Involve Sales Professionals, Area Managers, District Managers, Region Managers and General Managers as appropriate
Monitor all operations activities to ensure that they are in-line with sales initiatives, goals, and service level expectations
Participate in the recruiting process with the appropriate managers to assure appropriate levels of sales and service coverage within the district
Create and report on monthly KPI’s to senior leadership
Ensure that all direct reports are aligned to the Nalco Champion/Ecolab core values
Create and manage operational budgets and submits requests for capital expenditures
10+ years of Operations and Distribution experience
Experience with KPI management, budget preparation and control
5+ years of Management Experience in Industry
Previous experience using Enterprise Resource Planning (ERP) business software (i.e. SAP, AS400) and/or transportation software package(s)
Process improvement experience, LEAN, Six Sigma, or LEAN Six Sigma (or equivalent) certification

188

Agronomy Field Operations Resume Examples & Samples

High school diploma or general education degree (GED). Post-secondary schooling desirable. Experience may be substituted for education
Knowledge of commercial agricultural application methods and understanding of dry, liquid, and organic fertilizers, chemicals and lime
Possess or ability to obtain a Class A CDL with Hazmat & Tanker Endorsement
Ability to lift 60 lbs, handle exposure to weather conditions and work extended seasonal hours
Possess or ability to obtain Commercial Pesticide Applicator Certification
Previous experience operating and servicing farm machinery
Farming background or experience with application of crop protection products preferred
Candidates must be eligible to work in the US as well as meet the qualifications listed above in order to be considered for the position

189

IT Field Operations Coord LA Resume Examples & Samples

Logical-thinker
Communication with Finance Department to support Monthly Close (review Telecom charges)
Tracks and keeps the plan updated throughout the year on a quarterly basis
Server and Computers Leasing administration
Smartphones administration
Support the Request for Change
Supports NT staff comprised of direct employees and contracted vendor personnel at a physical location or assigned area. Including installs, changes, disposal, and related peripherals of PC hardware and file, print and data servers
Assists in the planning of IT-related installation and configuration of hardware and software to successfully and efficiently deploy Controls and Regional initiatives
Assists the Regional team in planning and forecasting yearly computer hardware and software for budgeting. Track and keep the plan updated throughout the year on a quarterly basis
Responds to emergency infrastructure outages as requested by business and IT site leadership and ensures all reporting obligations to Employee Workstation Solutions department
Oversees and/or participates in the operation of servers and printers at a physical location that is not Staffed with dedicated data center operations personnel; with responsibilities including job scheduling, processing, backup, recovery and printing
Communicates proactively with on site business and IT leadership concerning issues related to above at the physical location or assigned area
Demonstrates and instills customer service attitude and work ethic within the group
Utilizes approved vendors when necessary for NT on site support and manages the work done by vendor personnel to agreed Service Level Agreements
Oversees and/or participates in the resolution of Help Desk requests
Follows IT escalation procedures for any planned and unplanned outages at a site and schedules the appropriate resources to resolve
Provides feedback to the model office, help desk, network group, and server group on issues pertaining to PC, Server, and/or Network installation and operations and on issues related to documentation and procedures
Coordinates with other IT groups within the region on larger change requests for PC, Server, and/or Network additions and/or changes as required
Provide support on the escalation of user IT problems and system integrity issues
In locations that are not staffed with dedicated NT personnel, Coordinator must maintain file servers at required network operating system revision levels and configurations per Johnson Controls standards
Supports the management and maintains current documentation and records of all IT-related assets including servers, laptops, workstations and software licensing. Coordination point for specification and ordering of IT related hardware and software assets
Provides timely and accurate input to the ITSM call tracking system to contribute to the online knowledge base
Assists in documenting, publishing and training Regional employees on all network and PC policies and procedures
Oversees and/or participates in Installs, changes, disposal, break fix of all communications infrastructure including local area network, wide area network and voice systems and networks within a physical location or assigned area

190

Manager, Field Operations Resume Examples & Samples

Acts as change agent to ensure tele and NPP targeting operations are efficient and accurate. Will work closely with Commercial Data Management and CS3 teams to ensure proper quality checks are established in relation to all targeting data feeds
Strong project management skills are required as role will require management of multiple projects and tasks
Support development of, refine and document tele and NPP targeting rules and processes with goal of improving operational efficiencies and quality
Maintain operational targeting plan documentation. Creates additional training and communications to foster a greater understanding of the targeting plans. Provide Ad Hoc analysis as necessary to support operational team
Manage the application and communication of all Sunovion policies and procedures
3-5 years of direct experience with Pharmaceutical/Medical device industry providing detailed analysis and assessment of data quality

191

Lead Field Operations Technician Resume Examples & Samples

Establish a punch list towards the work completion to assure that all tasks are completed or accounted for in a follow up visit
Review the quality of work on all projects for adherence to ARRIS ISO standards. Take corrective action as appropriate
Track commitments by ARRIS, sub-contractors, other project contractors, and customers that affect the success of the project
Generates and documents timely commitment reminders to those who must meet the commitments and solicits documented responses. When appropriate, the project management specialist escalates issues to management
Drives strategic relationships between internal and external teams. Resolves issues between internal and external groups
Make every effort to ensure that a project is completed on time, on budget and with quality
Supervise and assist with the installation of all relevant and related headend equipment
Read and understand all Engineering provided drawings and workflows including NCP, wire run list, schematics and rack elevations
Identify and report issues that may hamper desired installation
Install and neatly dress all associated wiring
Turn up and test equipment and wiring using CAT6 certification equipment, optical power meters and scopes and DSAM or equivalent RF meters
Perform QC and complete QC checklist for all projects
Supervise and direct other Field technicians on project both in house and at customer site
Perform troubleshooting as it relates to project. Be able to identify and correct problems as they arise
2 years minimum as a technician or engineer testing or deploying telecommunications equipment and coordinating project activities within Cable & Broadband or Telco
4 or more years of related work experience preferred
Good communications skills
Troubleshooting/problem solving skills
Organized, self-motivated, ability to problem solve
Ability to manage and mentor others
Able to travel extensively
Coax, Ethernet and Fiber handling experience
Understanding of Hub design and rack elevations
Experience working with engineers, project managers
Experience managing personnel
Experience using Microsoft Office and Windows applications
Experience in identifying project process improvements and tracking progress
Professional having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways
Ability to communicate effectively in both verbal and written form
Effective at working in team situations

192

Wholesale Field Operations Specialist Resume Examples & Samples

Implementation of Brand Parts strategies at the dealer level, along with Parts promotions in order to help achieve brand critical targets and maximize Dealer profitability
Direct the preparation, presentation and monitoring of Regional promotional/incentive budgets
Support & implement Brand wholesale parts initiatives to ensure alignment with overall corporate objectives
Responsible for monitoring and improving dealership parts purchase loyalty and documenting and reporting dealership performance against KPI
To include coaching of dealership staff to improve the conversion of inactive customers to active as well as the addition of new customers
Measuring Dealership Performance and working to increase dealer awareness, business opportunity, and efficiency
Facilitate Regional/Area activities with regards to
5+ years of experience with thorough knowledge and understanding of parts operations
Account and relationship management
Self-motived and results driven
Experience in wholesale parts sales
Ability to track sales and determine wholesale opportunities
Knowledgeable of Dealer DMS systems applications (ADP/R&R) and Office applications
Knowledge of Aftermarket or OEM parts sales and supply environment
Parts, accessory, & service marketing experience
Proficient in Inventory management

193

Field Operations Technician Resume Examples & Samples

Possess strong to high technical skill level working on non-routine to complex installation and/or maintenance activities within the network systems or switching equipment
Utilizes software and hardware to accurately locate, mark, and protect underground outside plant facilities
Be capable of preparing or critiquing a M.O.P. related to any job functions or equipment for which technicians are responsible
Be able to examine basic data from individual sources, comparing that data against standards and identifying discrepancies and formulate possible causes contributing to discrepancies
Act as in-charge for area during fiber activities and emergency restorations and coordinate all OSP projects with internal construction and engineering organizations
Develop & approve M.O.P.S
Provide first-level technical support to other technicians
Provide on-the-job training for technicians in all disciplines of the job
Review Change Management approval/scheduling with Manager Region Operations and Technician IV to ensure proper handling
Provide backup support for Manager Region Operations and Technician IV when needed
Perform informal site visits/inspections to ensure compliance with standards, and ensure preventive and routine maintenance is being performed properly and in a timely fashion
Work with Manager Region Operations and Technician IV (if applicable) to ensure entire department accomplishes all assigned tasks safely and in accordance with operational guidelines
This position is responsible for the day-to day operations, maintenance and restoration of an assigned portion of the fiber optic network, installation, and maintenance of equipment and facilities at multiple Long Distance, Metro, ONF, and QVPN sites, in addition, to CPE installation at customer premises
Interfaces with Transport, Switch & IP engineering, Construction, NOCs and others doing work in National Networks
Planning and executing all Network Projects that support the Manager region and corporate functions (all projects specific to BMG/ National Wholesale)
Coordinating across functions (cross-network and cross-organization) to ensure on time, on-budget, and in-time delivery
Works with business units to ensure seamless integration
Undergraduate degree in a related field or equivalent work experience (typically 8 years of relevant experience, such as leading a technical team)
Knowledgeable in Metropolitan fiber optic networks, Transport equipment (Nortel,
Ciena/ONI, Cisco, Alcatel/Lucent, Fujitsu, and Tellabs), Nortel DMS-250 switches,
SONUS NGS, DC power plants, AC switch gear, generators, and OSP Cable splicing & restoration and fiber locating and marking processes

194

Field Operations Analyst Resume Examples & Samples

Demonstrates knowledge of the technologies and components used in large scale Network or Computer operations facilities. Has proficient familiarity with IT Support Infrastructure and related hardware
Has advanced knowledge of Data Center hardware, support Infrastructure, proficient LAN / WAN concepts/supporting hardware, environmentals and related equipment within the Network environment
Must have excellent familiarity with standard workstation software used to perform daily duties
Works effectively in a fast-paced, team based, customer service oriented environment
Demonstrates strong written and verbal skills, possesses proficient partnering and communication skills, and has knowledge and ability to utilize Change control and problem management software
Completes tasks of high complexity independently and consequences of error carry significant risk to the organization
Has advanced knowledge of business processes being supported by the operational unit and related critical applications
Demonstrates understanding of global impact of business processes, has the ability to interact with business customers on a business, operational, and technical level and able to react to changing environments and business needs
Ability to manage local and field wide projects of advanced complexity using the organization’s project management methodology
Actively participates / completes assigned tasks of advanced complexity as a team member within project schedules
Resolves incidents of advanced complexity ensuring incidents are updated accurately, timely, and provides escalation support for other associates; identifies and analyzes trends of advanced complexity to proactively prevent similar problems in the future
Leads teams in the installation, customization, implementation and maintenance of network, PC/LAN equipment and servers; assists others as needed. Sets direction and provides leadership for local teams
Communicates with IT teams and vendors to resolve local issues of advanced complexity. Follows operational standards for reporting, monitoring, and troubleshooting all production issues

195

Field Operations Technician Resume Examples & Samples

Color perception is necessary in order to perform certain critical aspects of this job
May be required to work Day, Evening or Night shifts and weekends and other overtime
May be required to lift up to 75 pounds
Background check and drug screen
MV License - Regular - License to operate a motor vehicle, issued by a state motor vehicle or transportation department; may vary in class by type of vehicle and may be subject to restrictions determined by issuing agent
Qualify on pre-employment screening

196

Field Operations Technician Resume Examples & Samples

Work effectively cross-functionally to identify and resolve compliance issues. Respond quickly and effectively to resolve NOTAM, monitoring system issues in accordance with company established policies, standards and procedures
Comply with quality assurance programs as required
Knowledge of radio transmitters, receivers, antennas, electronic theory, power and applications a plus
Travel over multiple days via vehicle or airplane

197

Director, Field Operations Resume Examples & Samples

Outstanding interpersonal and communication skills (both oral and written) and ability to effectively navigate a highly matrixed organization with complex decentralized operations
Excellent interpersonal skills - demonstrated track record of collaboration, partnering and consensus building skills; ability to influence and reconcile varying points of view/positions
Strong emphasis on and record of developing managers; especially in the areas of performance coaching and people leadership skills
Consistently demonstrates sound interpersonal judgment and decision making abilities
Early adoption and adherence to Company Standard Operating Procedures; encourages and inspects compliance
Strong internal and external customer orientation; leader in building Sales/Operations partnership
Experience in P&L responsibility including budget overview and cost controls
Experience in multi-unit (location) distribution centers
Experience in facilities and inventory management
Demonstrated capability to manage a high quality, efficient, and cost-effective operation
Possess strong project and people management skills with an action orientation, the ability to motivate and drive execution
Ability to understand operating data/information and able to translate information into analysis and solutions that go beyond numbers/metrics and meet the needs and objectives of the business
Team oriented ability to command respect yet be viewed as a trusted and approachable colleague
Computer Knowledge: Have knowledge of a computerized inventory management system with scanner functionality
Flexible to travel up to 35%
Computer Knowledge: Prior experience with MS Office, (Excel, PowerPoint, Word)
Ability to analyze, initiates, and implement plans and strategies to achieve forecasted goals
Ability to lift/carry up to 50lbs, push/pull up to 300lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

198

Field Operations Analyst Resume Examples & Samples

Has advanced knowledge of Data Center hardware, support Infrastructure, proficient LAN / WAN concepts/supporting hardware, environmentals and related equipment within the Network environment. Must have excellent familiarity with standard workstation software used to perform daily duties
Works effectively in a fast-paced, team based, customer service oriented environment. Demonstrates strong written and verbal skills, possesses proficient partnering and communication skills, and has knowledge and ability to utilize Change control and problem management software
Ability to manage local and field wide projects of advanced complexity using the organization’s project management methodology. Actively participates / completes assigned tasks of advanced complexity as a team member within project schedules

199

Senior Director of Field Operations Resume Examples & Samples

Achieve or exceed (defined by generating less operating expenses than planned) annual operating budget target with specific focus on payroll and B,D,L
Create a culture of continuous improvement in key areas such as safety, cost per case, product quality, customer service, and operational efficiency
Develop leaders within the field operations team and enhance capabilities of all team members
Ensure all work environments are safe, enable open and honest dialogue with associates, and embody the CCBCC culture
Work with the customer management and sales teams to ensure CCBCC service levels meet or exceed customer expectations
Utilize the Right Execution Daily process to manage and reward performance and to drive behavior change within all levels of the organization
Spend a minimum of 50% of the available time in the field training, teaching, coaching, and evaluating execution
Travel 50% of the time
15+ years in the beverage industry or a related field, including 7+ years in Management
Experience leading a large team across various geographic locations
Working with a cross functional organization to help achieve goals unique to each department

200

Field Operations Manager Resume Examples & Samples

Managing small accounts, developing account plans, sales calls at the office level focusing on drilling managers and engineers
Training and developing teams and individual team members
Develop and maintains customer relationships with accounts
Supporting other Managers in the office and field, in addition to calling on rig sites
Assist with the development and implementation of sales strategies for a specified geographic area, business unit or product line
Assist with the development of short and long range sales goals
Handle special projects as assigned
5+ years industry experience in related Field Sales
Extensive Drill Bit product knowledge
Good selling skills
Ability to build strong relationships, troubleshoot and deliver solutions
Comprehensive knowledge of company products and services and their application to customer requirements and competitive market

201

Field Operations Manager Resume Examples & Samples

Implements all Club and national strategies relating to operations and training to assigned East Central contractor network
Oversees the day-to-day operation of all assigned emergency road service facilities to meet or exceed all quality performance standards in a cost effective manner. Accordingly implements any changes necessary to comply with quality standards
Ensures all external strategies and training objectives are implemented and carried out to assigned contractor group
Responsible for ERS facility visitations, when appropriate, to review new programs/procedures, provide training, personally discuss any sub-standard performance and/or to enhance contractor relations. Maintains a monthly log to record all visitations and actions
Provides timely and accurate follow-up on daily ERS extra payment requests, ERS facility mis-paid calls, and member ERS complaint/damage reports
Responsible for attending scheduled ERS/AAR meetings and implementing plans to enhance efficiency, training and service delivery while reducing costs
Oversees the day-to-day operation of all assigned Approved Auto Repair facilities to ensure adherence to program criteria, AAA National office quality standards/reports, facility visitations and timely investigation and resolution of all member inquiries
Performs other duties as assigned by the Managing Director of Automotive Services and/or ASD External Services Manager to ensure that all Automotive Services quality standards and member expectations are met
Bachelor’s degree in business (preferred) or 3-5 years related experience with strong mechanical aptitude
Demonstrated knowledge of road service and tow truck operations preferred
Proven ability to manage, coordinate and influence others
Ability to work independently, prioritize and successfully complete multiple projects
Must be able to identify and define issues, collect data, establish facts and draw valid conclusions
Ability to communicate effectively, both verbally and in writing, with members, contract stations and ASD staff
PC literacy including experience with word processing and spreadsheet software
Basic understanding of database programs and software preferred
Must possess and maintain valid State vehicle drivers’ license
Satisfactory Criminal Search, Drug Screening and BMV Record required

202

Field Operations Technician Resume Examples & Samples

Some oil and gas experience preferred
Experienced Microsoft Office Suite and Outlook user needed
Experience with oil and gas related systems and programs (e.g. WellView, WellDrive, Spotfire, etc) preferred
Available to work 7:00 am – 4:00 pm Mon – Thurs and 7:00 – 11:00 on Fri

203

Field Operations Technician Resume Examples & Samples

Provides administrative office support to management (Foremen, Superintendents, Operations Support and others) such as answering phones, opening mail, making copies, purchasing supplies, or maintaining schedules,
Learns to compile and process various oil and gas activity data and reports related to production, route optimization, drilling, completions, safety, environmental, or others within various databases including SiteView, WellView, TOW, Telogis, eVIN, INFOR, XSPOC and others
May act as dispatch or front reception as needed
Learns to create and maintain well files on-site
May assist in the collection and tracking of proactive safety measures and data, particularly related to R2LB (Rules to Live By)
Serves on or may scribe for various committees as needed
Attends and completes all required training courses

204

Field Operations Manager Resume Examples & Samples

Minimum of 3 years sales and management experience
Strong Understanding of the HD Field Operations
Strong leadership/management
Communication/Presentation Skills
Organizational Skills / Self-Motivated
Understanding of THD Channel of Distribution

205

Field Operations Technician Resume Examples & Samples

Excellent technical telecommunication knowledge of inside plant environment, fiber, DWDM, SONET, IP, Ethernet, and switching technologies with troubleshooting and installation experience in these technologies
Must be able to learn new technologies that are continually being added to the network to meet the needs of the customer base
Be able to support operations and network disruptions caused during disaster situations
Possess a valid state vehicle operator's license and a satisfactory driving record in accordance with applicable state law(s)
Must reside in within the geographical area of assigned responsibilities
Must provide support for on-call rotation and be able to respond after-hours, weekends, and holidays
Ability to climb and work from ladders exceeding 6 feet
Must be able to perform strenuous physical activities including, but not limited to: moving objects weighing at least 50 pounds
Must be able to work well with others to achieve common goals and to foster a cooperative climate
Must be able to pass a background check in order to obtain a security clearance
Associate or undergraduate degree in a related field or equivalent work experience (typically 3-5 years of relevant experience)
Knowledgeable in metropolitan and long-haul fiber optic networks; IP equipment (Alcatel-Lucent, Cisco and Juniper); transport equipment (Nortel, Ciena/ONI, Cisco, Alcatel-Lucent, Fujitsu, and Tellabs); switch equipment (Nortel DMS-250 and Sonus NGS); and power (DC power plants, AC switch gear, and generators)
Must be willing and able to work with other co-workers to complete job assignments
Must maintain a valid state operator's license and satisfactory driving record in accordance with applicable laws and Fleet vehicle safety program
Must be willing and able to travel nationwide as required
Must be willing and able to work as needed during disaster situations to restore the network and customer service
Have fiber splicing experience on outside plant cable

206

Field Operations HV Technician Leader Resume Examples & Samples

Valid Driver's License (NON CDL)
High School Grad / GED
Experience:5+ years
Six Sigma Green Belt Certified

207

Field Operations Manager Resume Examples & Samples

Manage the weekly, monthly & quarterly cadence, including QBRs, forecasting, planning, and opportunity management for the Americas Enterprise Sales organization
Coordinates weekly sales forecasting and pipeline reporting. Leverages historical trends, pipeline coverage data, and deal-specific knowledge to guide sales leaders during the weekly forecasting process
Develop formal reporting packages for sales effectiveness and productivity. Conduct metrics reviews with sales management
Ensures pipeline health and works with cross-functional teams to identify and operationalize new sources of pipeline
Support the equitable assignment of sales territories and works with sales leadership to modify as needed
Communicate key process information, deadlines, task definition, etc. to groups within the Enterprise Americas sales organization
Lead projects and initiatives focused on improving productivity and simplifying processes throughout the sales organization
Represents the Enterprise Americas sales organization's business requirements in key cross-departmental projects and initiatives
Strategize and enable the development of sales processes, policies and procedures. Works with peers to create global standards
Works to ensure all sales organization objectives are assigned and completely accurately and in a timely fashion. Monitors the assigned sales organization’s compliance with required standards for maintaining CRM data
Partner with Marketing, Sales and Finance to define and improve our lead-to-bookings process
Conduct analyses to gain deeper insights into our business and help senior management understand how to scale our business
Continuously research and remain knowledgeable of industry trends and competition
4+ years experience in operational management or strategy, enablement & operations consulting
Strong project management and stakeholder management skills
Desire to succeed in a demanding, innovative, and entrepreneurial environment
Excellent communication (written/verbal), presentation, and facilitation skills
Experience with com
Strong proficiency with Excel

208

Field Operations Manager Resume Examples & Samples

Learn, understand and lead the support of the Great Clips technical and operating systems; ability to explain the rationale and foundation for the system
Lead effective meetings, deliver presentations and consult using the Great Clips systems and brand materials
Influence, negotiate and build consensus with multiple stakeholders both internally and externally
Problem solve with franchisees in an effort to help them achieve business goals
Collaborate with peers, senior leadership, and other corporate departments to address the needs of franchisees
Establish credibility, subject matter expertise and communicate effectively, both verbally and in writing
Apply knowledge of retail operations, including real estate, construction, marketing, training and operations to solve business challenges
Knowledge of, and skill in, using application software in an Apple environment including Word, Excel, Microsoft Outlook, and Internet functionality
Ability to travel and work a flexible schedule including some evenings and weekends is required
5+ years in a management position leading others

209

Field Operations Specialist Resume Examples & Samples

Follow an individual learning plan and participates in Company-provided classroom and hands-on training in all areas of Field Operations, including
Completion of a vocational education program preferred
A minimum of 4years of related experience, preferably in natural gas maintenance, or construction or emergency response related to natural gas
Preferred familiarity with pipeline construction, replacement, operations, maintenance and emergency response procedures and practices; federal, state and local codes and procedures
Demonstrated leadership skills ability to work in a team environment and to establish rapport with various personnel to carry out work duties
Familiarity with the Microsoft Office suite
Demonstrated ability to successfully work with people, reconciling conflicting goals and priorities
Demonstrated ability to logically analyze and interpret data, to identify relevant issues and to draw conclusions

210

Field Operations Pipeline Engineer Resume Examples & Samples

Interface with Client Engineering and Operations on design, as well as environmental, regulatory, and safety issues
Ensure timelines and project budgets are met
Ensure compliance with applicable regulatory requirements, environmental laws, safety standards, and company polices
Maintain proper communication and logistical support with all required parties
Schedule tasks according to priorities and plans as defined by Senior Management and clients
Produce schedules and monitor attendance of employees and subcontractors as needed
Ensure manpower and resources are adequate for the specific work being performed at all times
Monitor expenditures and ensure projects remain within budget
Responsible for change orders as needed due to the scope of work changes
Reports on progress and/or delays to all necessary parties, including managers and clients
Manage Field Technicians to ensure optimum operations oversight including directly responsible for pumping components, automation components, and systems integrity
Responsible for preventative maintenance on the pipeline
Responsible to coordinate direct physical installation of new lines with Project Manager and Senior Management
Responsible for accurate daily inspections and reports to Accounts Receivable to ensure volumes are billed accurately and timely
Update Accounts Receivable regarding any interruptions in flow, flow re-activation, and source of issues
Direct communication with Accounts Receivable regarding any new pipelines, including construction costs and invoices needed for re-billing when necessary, as well as confirming accuracy in volumes
Maintain variance of volumes to 2% and if variance exceeds this percentage, work with Field Operations team prior to billing
Responsible to meet with and report to customers as needed for line measurement accuracy
Ensure company safety standards are always reached
Must attend all safety meetings and training
Must be at work on time and ready to work
Regular attendance at the worksite is required
Knowledgeable and experienced in oil and gas construction
Proven leadership skills managing projects and people
Experience in directing and overseeing the work of other employees
Must have the ability to make quick, wise, and effective decisions
Proficient in the use of computers, spreadsheets, and word processing
Punctual, trustworthy, and reliable
Minimum of three (3) years of oil and gas construction industry experience and minimum of two (2) years supervisory experience required; or any equivalent combination of education, training and experience
Prior experience managing projects and budgets required
Valid Driver’s License and auto insurance required
The employee must constantly position, transport and/or move up to 50 or more pounds. On occasion moving over 50 pounds will be required

211

Manager, Field Operations Resume Examples & Samples

Lead a technician work team (from an administrative work center and on the road)
Monitor and improve the team members’ work productivity and performance
Manage conformance and performance gaps and implement action and/or improvement plans
Manage work attendance
Manage spending and overtime
Support, advise and guide technicians in terms of their technical/professional development and the management tools available to them
Ensure business objectives and the department’s objectives (productivity metrics and key customer service indicators) are met
Communicate, influence and mobilize employees relative to the competencies and skills of the Bell leadership success profile Actively participate in decisions impacting the team’s development
Maintain a reliable outside network
Accept to be on call as per a rotation schedule
Excellent teamwork abilities
Facilitate effectively the communication of the company’s decisions and business plans
Active listening skills
Advanced computer skills (MS Office, outlook)
Excellent French communication skills, both verbal and written
Knowledge of the following services : voice, internet and TV for residential/business, data/IPVPN/LAN and ORS phone systems
Knowledge of the outside plant
Sound knowledge of the business processes of Field Services and/or the Control Centre

212

GM / Director, Field Operations Resume Examples & Samples

Tracks and reports on key trends in workforce management such as missed/late appointments, technician support response time, work order statuses, job routing, technician productivity, dispatcher productivity, and tool utilization success rate
Builds Workforce Planners that ensure the appropriate level of dispatch resources needed to support the field Technicians
Develops and refines the management strategy for the department. Ensures consistent and effective practices and procedures
Compiles explanations and action plans for monthly metric review
Assists Area teams with contractor performance and capacity planning

213

Manager, Field Operations Resume Examples & Samples

Manage a team of 11 Regional Managers
Provide coaching and feedback on objectives, day-to-day performance and work with directs on development planning
Create a positive work environment which attracts and retains high calibre individuals and supports the field team in achieving strategic objectives
Develop and execute annual plans to ensure Jumpstart Chapter adherence to all Jumpstart policies, procedures and terms of reference
Work closely with Internal Audit Services to ensure implementation and evaluation of all management responses to audit recommendations
Oversee the deployment of new and existing Jumpstart programs in the field
Responsible for operational process re-engineering/ redesign with relevant stakeholders as impacted by new operational system and/or continual process monitoring / re-evaluation to ensure optimal efficiency and intended impact
Develop and execute deployment (via Regional Managers) of training resources, best practices and operational tools needed to deliver on program objectives
Work collaboratively with key Jumpstart stakeholders (Chapter Chairs, dedicated community partner contacts) and SMEs to inform, design and implement change management plans (related to new operational system and/or continual process improvements) that includes stakeholder analysis, communications plans, education and training plans, and ongoing risk assessment
Manage the collection of data for measurement & evaluation of Jumpstart’s impact in the community
Excellent communication skills – oral, written, presentation and listening
Flexibility and ability to work in a fast paced, changing environment
Excellent coordination, planning and organizational skills
Proficiency with the Microsoft Office suite an asset (Outlook, Word, PowerPoint and Excel)
Minimum 10 years work experience
University and/or College education
Sports and recreation experience an asset
Field operations experience an asset
Travel is required – up to 25% of time

214

Field Operations Specialist Resume Examples & Samples

Ensure proper execution of key TBC initiatives. MT20 tire launch, owning the wheel well, driving national marketing promotions at store level (brakes, oil, and tires), growing same store sales, saving existing stores, new franchisee integration, and activities that increase car count
Have a maniacal focus on growing car count at every Midas. Employing proper techniques that enable Midas franchisees to say yes to every customer
Develop effective relationships with franchisees and their key employees: General managers, store managers, district/regional managers, service advisors, service writers, and technicians
Assist in transfer of stores to new/existing franchisees
The FOS can be deployed to stores outside of their primary area of responsibility
Bachelor’s degree in business administration preferred
5+ years experience in management of retail tire and automotive service business or working with automotive franchisees
Sales background in the automotive industry. Franchise experience in automotive and/or other retail industries
Experience in total car care (maintenance, repairs, tires and tire services) at the shop level, ASE certification is a plus
Excellent selling, sales training, and presentation skills
Ability to challenge, motivate, influence, and communicate effectively
Results focused and orientated
Microsoft Office Skills: PowerPoint, Word, and Excel
P&L management in a competitive automotive environment. Thorough understanding of key financial metrics and ratios (cash flow, break-even, profitability, ROI, labor, controllable expenses, managing Gross Profit % vs. Gross Profit Dollars, etc.) and operational drivers with the ability to recommend and convince franchisees to make changes where appropriate
Ability to engage all TBC support departments when necessary
Highly motivated self-starter that can effectively plan regular visits with franchisees
Customer service orientation and a high level of professional integrity
Knowledge of Point of Sale systems with the ability to become an expert in the Midas POS system (RO Writer)
Strong telephone, verbal, and written communication skills
Team player with a high level of ownership

215

Senior Field Operations Manager Resume Examples & Samples

5+ years of experience in event management
Previous experience working with wired and wireless networking tools
Track record of managing high occupancy events or conferences
Experience managing teams of FTE employees and contractors on-site
Experience working collaboratively with Sales teams
Background in the entertainment industry is a plus

216

Senior Manager, Field Operations Resume Examples & Samples

5-8 years of sales and sales operations experience for a $100M+ market unit or segment
An established record of sales success, multi-unit management, P&L oversight and proven sales leadership
Significant business analysis skills along with in-depth retail experience
Strong project management, analysis, and execution skills - resulting in track record of successful achievements
Demonstrated use of innovative yet analytical approaches to problem solving
Proven ability to develop and produce reports from existing systems and multiple sources, consolidate and analyze results, create comprehensive picture, and make/present informed recommendations
Excellent influencing and negotiation skills
Basic computer skills and knowledge of common business applications (web browsers, Outlook, Excel, Word, and PowerPoint, etc.)

217

Manager, Field Operations Resume Examples & Samples

Accountability for corporate assets in the area in cooperation with Fleet and Buildings
Post-Secondary or equivalent management and job experience
A working knowledge of Consumer Services, Business, Network, Data and Emerging Services

218

Field Operations Assistant Resume Examples & Samples

Row crop production
Container nursery production
Organic crop production
Agricultural research
Horticulture
General agricultural work

219

Wealth Management Field Operations Coverage Assistant VP Resume Examples & Samples

Actively engage with various WM Operations Management Teams related to platform or process implementation planning, change management, communications, and field liaison activities
Drive Interactions with Operations, Technology, Risk, Legal/Compliance and various business partners to ensure continuity, product/service and regulatory/control changes are evaluated in the context of field processing and servicing
Actively participate in various Advisory Committees, Sub Committees and other Field and Operations forums to ensure that the Branch Office experience is represented in the design and implementation of new capabilities, processes or policies
Coordinate the development of field communications and training materials to help drive adoption of platform, process or policy change
Identify Service and Efficiency opportunities through data mining and the development of qualitative metrics
Perform other miscellaneous project management tasks
Active engagement in project portfolio and release schedule around activities that impact the field
Facilitate issue management & resolution for incidents with Field impact
Must be highly motivated with a strong work ethic and a will to succeed
Prior project management skills required
Strong written and verbal communication skills in both business and technical contexts
Strong analytical, process-oriented, problem-solving/issues-resolution skills
Strong organizational skills, attention to detail and excellent follow up skills
Effective collaboration and negotiation skills
Strong proficiency in Excel, with proficient knowledge of Word and PowerPoint
Knowledge of Adobe Acrobat and Visio preferred
Financial Services experience preferred, with a focus on Operations and Process Reengineering
BA or BS preferred, but not required
Series 7 preferred but not required

220

Director of Field Operations Resume Examples & Samples

Knowledge of business administration including fiscal management, budget preparation, purchasing, personnel, and labor practices
Demonstrated ability to manage multiple priorities within a matrix organizational structure
Ability to interpret statutes, regulations, and DMH policies in consideration of programmatic goals and priorities
Ability to lead, delegate, and supervise effectively
Knowledge of the principles of consumer driven initiatives
Given the population served, bilingual or multilingual fluency

221

Field Operations Analytics Manager Resume Examples & Samples

Interface and work effectively with multiple organizations
Quickly learn complex business processes and how they interconnect
Think critically and analytically to identify root causes and test hypotheses
Work with and synthesize large amounts of data into understandable and meaningful reports and presentations
Present detailed analyses to non-technical team members
Meet aggressive deadlines as well as hold others accountable to their commitments
Create an inspiring team environment with an open communication culture, setting clear team goals and delegating tasks and set deadlines

222

Senior Manager of Field Operations Resume Examples & Samples

This is a quota carrying role, your primary responsibility is to accelerate your theater’s revenue through increasing adoption of the company’s financial offerings
Become an expert in the company’s go-to-market model and highlight opportunities to improve growth and profitability
Ability to effectively communicate with customers, internal sales persons, and external partners
Review deal financials, pricing and business risk
Ability to motivate, train, and conduct educational webinars to our internal sales org
Ensure compliance with published sales and business approval policies and serve as an escalation point within your theater
Develop and monitor Sales performance indicators, highlighting trends and analyzing causes of unexpected variances. Use appropriate metrics to help sales team enhance their financial and operational performance trends
Work closely and interact with Finance, Legal and Sales Operations departments to optimize contract terms, close deals and create business policies and guidelines
Ability to execute quickly and adapt to a fast-paced, constantly changing environment
Evaluate current processes and offer recommendations for areas of improvement
5-8 years of experience working in a sales finance, deal management, sales or related field
Proven track record of consistently meeting or exceeding sales targets
Deep understanding of Sales processes, Enterprise Software Licensing Agreements (ELAs), and Cloud Consumption economics
Advanced Proficiency with Excel
Location - Open -Anywhere in the Central Time Zone

223

F-field Operations Resume Examples & Samples

Experience with field operations
Experience with Fleet Management
Experience with "Deployed" Field Operations
Experience working with customer focused Integrated Product Team (IPTs), and// or Value Stream Teams (VSTs)
Experience working with diverse customers is beneficial
Knowledge or skills or experience in the following disciplines
Field Support Engineering (FSE) Management
Operation Center Management / Customer Interface
Deployment Planning experience
Experience in a fast paced, dynamic, Field Operations type of environment
Problem Reporting and Resolution / Management
A strong understanding of the linkages between the various F-35 Sustainment functions, to include; Sustaining Engineering, Supply, Maintenance, Joint Technical Data (JTD), Data Quality, Support Equipment, Training, etc. as it relates to overall F-35 fielded performance
Excellent communication skills and presentation capabilities

224

Campaign Field Operations Liaison Resume Examples & Samples

Bachelor's degree in Marketing, Sales, Automotive, or a related field
5 years in one or more of the following: Call Center Operations, Customer Care, Customer Experience, Project Management, Operations Management, Automotive Field Sales
Ability to work with/manage a complex organization or cross-functional groups
Proficient in Microsoft Excel, PowerPoint, Word and Visio
Ability to work closely with a team, attention to detail, creativity, and proactive thinking
Ability to rally cross functional team and influence colleagues within FCA
Passionate about delivering results
Establishes high expectations for self and team
Strong communicator and relationship builder, with excellent written, verbal communication skills,
High energy, can effectively work in high pressure area and effectively manage multiple priorities
Unafraid to make tough calls
MBA or Master's degree preferred
More than 5 years of project management and field operations experience

225

Field Operations Manager Resume Examples & Samples

Initial responsibility is to define structure of internal resources and external network of talent to ensure appropriate resource levels for site project work
Ensure execution of contracts to contract specification, maintaining effective customer relations and participating
Develop pricing for proposals, ensure it is competitive, and assist in proposal preparation and contract negotiations
Lead discussion on site requirements during customer meetings, as appropriate
Develop and maintain rapport with major customers and foster independent efforts to promote customer satisfaction
Manage the department budget including developing of annual budget, forecasting, etc
Conduct project site reviews with Site Managers to ensure work is conducted safely, cost of site execution remains on target, activities remain on schedule and that any risks/issues are raised and addressed early
Identify scope of civil and installation work required; key player in negotiations with external providers and in assessing ABB’s subcontractors in close collaboration with SCM and Engineering
Assisting subcontracts manager and Engineering in developing RFP’s for tender/project bids, bid evaluation criteria, and method for evaluating and qualifying bid estimates
Use civil and installation work background and knowledge to support thorough and accurate proposal estimate inputs
Ensure compliance across all project sites with key processes and reporting
Negotiate with customers when escalated by Project Managers/Site Managers on issues of contract scope and project change orders
Bachelor's Degree in Construction Management, Civil or Electrical Engineering or Engineering related or Business and a minimum of twelve (12) years of experience in project execution, site management or operations-OR-
Master's Degree in Construction Management, Civil or Electrical Engineering or Engineering related or Business and a minimum of ten (10) of experience in project execution, site management or operations
Experience working within substation or high voltage power projects

226

Regional VP of Field Operations Resume Examples & Samples

Implementing and guiding effective mission and fundraising programs
Increasing visibility and engagement in the community
Leading, coaching and developing a team that includes local market leads and their talented staff in devising growth strategies and plans for executing donor centric revenue and engagement strategies
Coordinating and facilitating proactive and effective communication between the National Office, Regional Business Partners and Field staff
Executive Leadership: Responsible for the operations of the organization, the delegation of responsibility within the organization and the establishment of formal means of accountability in order to ensure meeting all business objectives in a cost effective manner. Direct and coach market leaders in the assigned geographical region in areas of fundraising, financial management, volunteer and staff development in order to achieve maximum productivity and profitability outcomes
Business Plans, Objectives and Strategies: Lead the development, design and execution of strategic development plans to drive profitable and sustainable year-over-year growth in all Markets within the geographical region
Budget Decisions: Oversee the development of the market budgets, recommend actions to adjust and control expenditures and take advantage of opportunities to optimize spending in order to ensure the achievement of financial targets
Develop Top Volunteer Leadership: Develop and maintain relationships with Volunteer leaders at the highest level in order to ensure support in mission delivery and fundraising within the geography. Lead and guide Market staff in the development of strategies and activities to ensure effective Board and Fundraising Committees in all Markets within the geography
Performance Goals – Individual, Team and Unit: Ensure the market level leadership continues to move the business forward and improve performance results. Use objective tools, information, and feedback in order to establish performance goals for individual, team and unit. Supervise direct reports to establish and attain market performance goals. Collaborate with Department Heads in all shared services and Enterprise to develop priorities for execution that best serve the attainment of goals in fundraising with influence to mission impact
Staff Leadership: Plan performance expectations, monitor, and appraise direct report’s job results and performance in order to develop, coach and recognize direct reports. Provide ongoing feedback and guidance to direct reports on overall performance and develop plans for performance improvement when needed, including development of their larger team and staff
Staff Development: Ensure the availability of resources, expertise and processes needed at the geographical region level in order to perform at increasingly higher levels. Provide information, educational opportunities, and experiential growth opportunities in order to develop staff. Focus on the development of leadership skills and business acumen of direct reports in order to enhance the ability of the Foundation to grow and thrive
Staff Liaison: Act as a liaison between the National Office and Field Operations in order to ensure alignment with all standards and to optimize opportunities to provide field input and intelligence to all decisions regarding fundraising and mission programs
Communicate the Mission of the Foundation: Communicate the mission of the March of Dimes with staff, volunteers and within the community in order to connect current and prospective donors with Mission outcomes
Optimize Electronic Tools: Utilize electronic data management tools in order to review and analyze pertinent information and monitor financial and mission related results
Other Duties: perform other duties from time-to-time in order to ensure the attainment of market financial and program goals
10+ of directly related work experience in increasingly responsible positions. Preference for individuals who have worked within a regional model working with large and complex markets
Education: Bachelor’s degree strongly preferred and/or directly related professional skills and experience. Masters or similar advanced degree in business or non-profit management is desired
May involve lifting and carrying boxes; may involve traveling by car or plane to meetings and training
Equipment Used: Computer and Printer, telephone, copier and fax machine

227

VP, Field Operations Resume Examples & Samples

Implementing and guiding data-informed and effective mission and fundraising programs
Establishing a culture of continuous improvement that is data-informed with measurable results and milestones
Leading, coaching and developing a team that includes Regional Vice Presidents and their talented market staff in devising growth strategies and plans for executing donor centered revenue and engagement strategies
Guiding direct reports in the hiring and development of high performing Market staff
Creating and maintaining an effective volunteer structure in all Markets; and
10+ of directly related work experience in increasingly responsible positions in a nationwide leadership role. Preference for individuals who have worked within a regional model working with large and complex markets

228

Leader Field Operations Resume Examples & Samples

Provide leadership, direction, and performance coaching to the front line workforce. Facilitate effective two-way communication, especially between front-line workers and the rest of the organization
Actively manage the development, training, and evaluation of front line workers to improve individual and team performance
Create an environment in which front-line workers are actively involved in the spirit and steps of Continuous Improvement (CI)
Ensure an ongoing relationship with key internal operations partners
Lead safe, efficient operations, providing direction and support to ensure optimal use of resources and timely, safe, and quality service. Build strong working relationships with internal and external groups to coordinate work efforts and support the community relationships of the Operations Center Management

229

Field Operations Technician Resume Examples & Samples

Preparing for installations by reviewing installation orders, gathering equipment, supplies and tools and coordinating schedules with customers
Planning installations by evaluating location, locating access and laying-out equipment and wiring plan
Establishing satellite TV systems by installing equipment, running and pulling cable, programming and calibrating equipment while adhering to codes, regulations and standards
Verifying satellite TV systems for correct functionality and optimal performance by testing equipment and connections and identifying and correcting any issues
Maintaining accurate records through documenting installations, services and repairs
Maintaining and improving service and rapport with customers through listening to their descriptions of problems, answering questions and resolving issues through diagnosing, troubleshooting, repairing, replacing and/or upgrading components
Referring to schematics, manuals and manufacturer's instructions as needed
Maintaining a safe work environment by following safe practices and adhering to safety policies
Ensuring adequate supply levels by inventorying stock, placing and verifying orders
Updating and improving job knowledge by participating in educational opportunities and reading technical publications
Enhancing the organization's reputation through personal accountability for accomplishing new and different requests and always striving to add value
Must possess a valid driver's license in the primary state of residence
Must be able to speak clearly, concisely, and to communicate effectively in a courteous and professional manner
Solid written communication skills required
Must be able to work full time, up to and including six days a week; which may include nights, weekends, and holidays, as required
Must meet company hiring criteria for pre-employment screening, including drug test, criminal background check, fitness for duty, and MVR check
Must be able to obtain all necessary certifications, including SBCA, Service, SW iM, and Ka/Ku, as required
Working knowledge of Microsoft Office and inventory software systems preferred
SBCA and/or other industry certifications preferred
Six months experience in telecommunications, electrical, construction, or related field preferred
Working knowledge of handheld electronics, including smart phones, iPads, etc., preferred
Must be able to lift up to 80 pounds and climb ladders up to 40 feet in length
Must be able to work in tight spaces, including attics and crawl spaces
Must be able to work outside in extreme weather conditions, including precipitation and temperature variations
Must be able to stand for extended periods of time
An essential duty of the position of Technician is to install satellite dishes with the use of a ladder on customers ‘homes. The ladders used by DIRECTV have been rated by the American National Standards Institute (ANSI) to hold a maximum total weight (including tool belt and equipment)of 275 lbs. To allow for the weight of equipment an individual's weight cannot exceed 325 lbs

230

Field Operations Unit Manager Resume Examples & Samples

College degree preferred or equivalent work experience
3-5 years of management experience in the service industry required
Travel may be up to 75% of the time throughout the United States
Ability to incur travel and business related expenses with 2-3 weeks until reimbursement
Valid driver's license and proof of auto insurance is required

231

Field Operations Specialist Resume Examples & Samples

Functioning as an integral member of a team responsible for seeding, mapping, planting, growing, and harvesting of vegetable trials and vegetable breeding nurseries
Responsible for all field operations at the Gilroy site. Responsible for field irrigation management; arrange for pesticide and fertilizer applications
Managing, coaching and training of third-party contract labor
On-call for unscheduled field work based on business needs or weather conditions (including weekends)
Effectively communicating on a daily base with stakeholders and supervisor regarding the status of projects and work activities
Flexibility and resourcefulness in a fast paced work environment
Possession of work ethics that strives for excellence in productivity, accuracy, timeliness and innovativeness
A basic understanding of plant physiology and breeding is desirable
Ability to use MS Office, especially Word and Excel, and other standard software
Ability to learn and use proprietary systems for label printing and inventory management
Must be able to work in a team and communicate with individuals throughout the organization
Ability to use professional concepts and company policies and procedures to solve a wide range of problems in practical ways
Ability to operate seed laboratory equipment, like seed cleaners, seed counters, and other tools needed for agricultural research projects
Experience in the operation, adjustment, maintenance of and ability to do minor repairs on agricultural equipment
Bachelor’s degree in an agricultural related discipline preferred. A two year degree is required along with with several years of relevant agriculture experience
Must have experience in operating and maintaining agricultural research equipment
A valid driver’s license with an acceptable driver’s history is required
Clear understanding of the practices and procedures that affect trial data precision and accuracy
Understand and use of modern agronomic practices
Excellent communication skills - Fluent in Spanish and English
Pesticide Applicator License preferred. Ability to obtain a Pesticide Applicator License is required within 6 months of hire

232

Field Operations Technician Resume Examples & Samples

Five to seven years of relevant work experience
Technical telecommunication knowledge to include Outside Plant, Fiber, SONET Transport, IP Services, Ethernet Services, and Switching with troubleshooting and installation experience in these technologies
Possess a valid state vehicle operator’s license and a satisfactory driving record in accordance with applicable state law(s)
Must reside within the geographical area of assigned responsibilities

233

Field Operations Manager Resume Examples & Samples

3+ years of experience in event management
Solid understanding of web standards and Apple iOS products
Strong organization, communication and collaboration skills
Ability to multitask and perform well under pressure
Ability to travel frequently

234

Field Operations Administration Assistant Manager Resume Examples & Samples

Assist in managing the day-to-day operations, staffing, and safety of all facilities and field personnel
Audit facilities and troubleshoot problems as needed to keep facilities safe and efficiently operational
Assist in troubleshooting and recommend modifications to equipment to handle changing volumes maximize individual facility throughput and comply with governing agency rules and regulations
Coordinate with EHS staff to coordinate monthly safety audits and compile quarterly reports of facilities to ensure compliance with safety program
Perform interviews and make staffing recommendations as required
Knowledgeable with pumps and fluid handling
Must be committed to working safely at all times
High school diploma / GED or equivalent experience is required. College degree preferred
6 to 7 years oil field/water disposal experience desired
Experience providing administrative support to a geographically dispersed employee group is a plus
The employee must occasionally position, transport and/or move up to 10 pounds

235

Field Operations Manager Resume Examples & Samples

Manages Enrollment Assistance Program Outreach Field Staff, Community and Special Needs activities, including updating reference materials, and coordinating project initiatives
Directly supervises and manages the day-to-day operations of the Special Needs and Outreach Coordinators
Develops and monitors performance goals, objectives and coordination of quality monitoring, and makes recommendations for operational changes to improve efficiency and accuracy of field functions
Manages the scheduling and performance of Outreach staff to ensure compliance with contract requirements
Responsible for the enrollment and education of special populations including Children in Substitute Care and Juvenile Probation
Liaison between the Enrollment Assistance Program Contract Manager and the Medicaid Managed Care Plans
Collaborating with internal management team to improve enrollment and quality procedures
Builds relationships with County Assistance Offices and Community Based Organizations by traveling and delivering educational presentations regarding the Enrollment Assistance Program
Coordinates and facilitates the HealthChoices Advisory Committee Meetings, held three times/year at five different locations within the State
Hosts the bi-monthly webinars for the Enrollment Assistance Program
Create and analyze weekly/monthly Quality and Performance Reports
Performs other duties as may be assigned by management
Bachelor's degree from an accredited college or university; field of study in Business Management or Social Services preferred
2 to 4 years of relevant experience required
Experience in a management role with a government agency, project, Medicaid HMO or related agency
Experience in operations management, community relations and outreach oversight with a thorough understanding of outreach operations and materials development
Experience handling sensitive and confidential information
Experience with the development and implementation of quality policies and procedures for field enrollment staff
Experience working with culturally and linguistically diverse and disadvantaged populations in a courteous and effective manner
Excellent supervisory skills for offsite staff
Computer literacy
Excellent organizational, interpersonal, written, and verbal communication skills
Ability to successfully execute many complex tasks simultaneously
Travel within PA required
Preferred Candidates will possess MS Project experience, Bi-lingual Spanish language, contacts with community-based organizations (CBO) and County Assistance Offices (CAO), 2+ years of public presentation skills

236

Field Operations Manager Resume Examples & Samples

To plan and deliver of all Field Supervisor, BHOP, Defect Clearance and REC team resources in conjunction with the Programme management team, ensuring forecast schedules are met with Quality and profitability met or exceeded
To ensure that the teams within remit delivers all works within the GallifordTry guidelines, build standards, contractual SLA and client specifications
To build and encourage a good team and client relationship with the Programme Managers. Ensuring business growth and future forecasts of work into and out of the team are resourced and completed
To actively be involved in new business and tenders on the REC, build and BHOP requirements
Create and maintain profit motivation of the team, having regard for Client/Subcontractor relations
Assist the National Build Manager with pricing requirements on new business
Support the Programme teams to ensure the resource requirements and delivery is acceptable for the client’s programme
Interface with customer auditing companies to improve relationships and team performance for Defect and BHOP delivery
Ensure all the correct documentation is issued to team from Programme teams, reporting where subcontractor teams / companies are not compliant with works standards or SLA for submission of required site completion documentation
Ensure the teams update works progression on all required business systems
Ensure weekly / monthly reporting of team responsibilities is completed within agreed SLA
Work with HSEQ to ensure all information and standards are communicated appropriately to the supply chain
Strong, credible experience in the telecommunications construction environment
Previous resource management of teams within a support function
Proficient in MS based programmes (Word, Excel, PowerPoint, Project)
Experienced in use of databases (WMS, Project, MI)
Experience in data analysis
Process writing and improvement experience
Flexible and Dynamic
Work in a controlled manner within a pressure environment
BTEC / C&G / ONC / HNC or equivalent in Construction, Mechanical, Electrical, or Telecommunications engineering
CSCS Site manager qualification
IOSH Managing Safely
CDM Awareness
ITIL V3 (desirable)
Management qualification (desirable)

237

Cb Senior Dir Field Operations Resume Examples & Samples

20%- Leads partnerships with cross functional departments including Field Merchandising, In Store Environment, and Crown Bolt Business Development to develop strategic initiatives that drive team optimization and cascade superior service and sales execution down to store level
20%- Partners with Merchandising Execution Leadership and Business Development team to find solutions in the resolution of large scale product, merchandising and service related issues
20%- Collaborates with Sr Leadership Team to identifying growth opportunities, market trends, competitive activity, and developing strategies and tactics accordingly. Leads overall project work flow and roll-out schedule for strategic initiatives
20%- Leads and develops the Regional Sales and Service team to ensure deliverance on sales, profit, and turns goals. Holds responsibility for Regional Priorities meeting Crown Bolt and Home Depot target sales and profitability growth
20%- Utilizes field sales strategy to drive focus, resource alignment, and technology enhancements

238

Field Operations Technician Resume Examples & Samples

Provide technical infrastructure and end user support while monitoring systems and updating ticket queues
BS and 2 + years or equivalent
Knowledge of standard support issues and solutions related to applications and hardware
Ability to communicate with internal and external customers regarding issues resolution

239

Senior Field Operations Analyst Resume Examples & Samples

Assist the team lead in managing day to day operations for Quoting, Contracts, Delivery of Atlassian Enterprise Products and Services to all our customers
Apply your experience in transactional support and in sales-related systems
Lead training requirements and knowledge calibration efforts to ensure SOX compliance of processes and workflows across support functions
Do onsite and remote collaborations with cross functional teams including customer advocates, finance, legal and accounting operations
3+ years of direct experience in ordering, contract processing (non-accounting) and delivery of services in a senior role. You are a critical thinker who can take the lead in providing solutions to service gaps and attending to issues in a compliant and precise manner
Flexibility to train on and handle new or other tasks as business operations need (i.e. temporary, project-based, or indefinite periods)
Experienced queue manager who drives quality, you can efficiently identify critical issues and generate reports for the team
Real passion for compliance in standardizing processes while being open to continuous improvement
Ability to juggle multiple responsibilities at the same time. You have excellent organizational and prioritization skills
Proven ability to express thoughts clearly in both verbal and written

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