Operations Executive Resume Samples

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M Weber

Madelynn

Weber

35381 Konopelski Neck

Philadelphia

+1 (555) 386 7226

35381 Konopelski Neck

Philadelphia

Phone

p +1 (555) 386 7226

Experience Experience

San Francisco, CA

Operations Executive

San Francisco, CA

Rowe-Harber

San Francisco, CA

Operations Executive

Develop and implement business strategy, and influence change through effective relationship management across a wide network of partners
Ensure the service provider owns and provides timely reports on monthly performance
Manage creation of and development of SOP on a regular basis, ensuring that it is up to date while identifying areas for improvement and proposing solutions
Provide support/assistance to other team members
Keep tracking of cost changes and provide justification to manager
To provide the day-to-day retail and store operations to the Retail Manager
Work with the sales teams and other departments to help them learn about changes to market trends and developments to procedures

San Francisco, CA

Ad Operations Executive

San Francisco, CA

Funk-Haag

San Francisco, CA

Ad Operations Executive

Maintenance of DFP Adserver – management of all system administration, inventory management, reporting tasks, etc
Manage day-to-day relationships with Platforms (like DSPs, DMPs, SSPs, etc.), Publishers, Ad Exchanges and Ad Networks
Support and manage API/SDK and custom integrations with Platform/Publisher clients across all IAS products
Manage implementation and technical troubleshooting of new and existing client implementations across both internal teams and key client contacts
Review and evaluate partner/platform performance metrics across all direct Advertiser/Agency business and direct partner/platform business
Work seamlessly with all Fetch clients and Fetch offices (London, Berlin, San Francisco, LA, New York, Hong Kong)
Monitor and optimize partner performance

present

New York, NY

Senior Operations Executive

New York, NY

Schaden-Strosin

present

New York, NY

Senior Operations Executive

present

Assisting in the management of team workload
Ensure the smooth administration of work in the mobile department working closely and together with the operations team
Respond timely to information requests from EFCC, auditors and regulators and demonstrate optimized performance results to regulatory and executive management
Monitoring individual and team performance
Highlight any concerns to Operations Manager
Optimize operations through continuous process improvement
Providing technical knowledge, guidance and mentoring to Operations Executives

Education Education

Bachelor’s Degree in Relevant Field Will

Towson University

Bachelor’s Degree in Relevant Field Will

Skills Skills

Excellent PC skills with strong knowledge of MS Word, Excel and Outlook is essential
A strong team player with effective team communication skills and ability to build good team relationships, and the confidence to deal with senior stakeholders
Ability to work largely on own initiative and be proactive in developing and building knowledge
Excellent problem solving skills - able to think through likely cause of problems before referring them to others
Computer literacy excellent working knowledge of the MS suite of packages and operating systems
Ability to learn new processes and skills quickly
Ability to deal efficiently and professionally with Solicitors
Ability to work on a team is essential as well as the ability to work on own initiative
Business and profit minded with related technical knowhow. Competitive and profit-driven; re-invents competitive advantage
Computer literacy � excellent working knowledge of the MS suite of packages and operating systems

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15 Operations Executive resume templates

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Business & Operations Executive Resume Examples & Samples

You will have the opportunity to arrange and attend the annual Graduate Induction event. This may include presenting on the day
You may also be involved in undertaking ad hoc projects as required by the Business and Operations Manager and/or Operations Director
Educated to A level standard with C grade passes in GCSE English and Maths, preferably degree level with Business Management, HR or Finance desirable
Relevant support experience in a client driven professional environment
Good knowledge of Microsoft IT packages with ability to pick up new systems quickly
Good working knowledge of Word and Excel essential

Business & Operations Executive Resume Examples & Samples

Relevant support experience in a client driven professional environment and experience in Professional Services desirable
A strong interest in talent development and staff retention is desirable. Motivation to work in the role must be high
Numeracy skills are essential
Good knowledge of Microsoft IT packages and in particular minimum intermediate skills in Excel

Operations Executive Assistant Resume Examples & Samples

Support the Crocs Operations Team in planning, directing, managing, and coordinating day-to-day business activities
Serve as a point of contact for the Executive team
Maintain calendar for the COO; coordinate and prepare for all meetings and conference calls to include minutes, agendas and catering
Execute assignments with limited direction
Prepare emails and confidential correspondence as needed
Screen incoming calls and greet visitors
Schedule regular and special meetings with the global executive team
Coordinate with other departments in the organization
Organize and maintain files
Prepare, review and track invoices and expense reports
Work closely with other admins (including global admins) as well as other departments including: public relations, legal, human resources, facilities and accounting
Compile and execute various Excel analyses in presentations for Executives and the Board of Directors
Organize and facilitate internal and external meetings
Assist COO and team on projects and all aspects of operations
Prepare general reports
Perform other incidental and related duties as required
Four year degree from college or university, desired, not required; a minimum of 8-10 years’ experience and/or training; or equivalent combination of education and experience
Strong writing and word processing skills as well as office administration experience of 1-2 years
Excellent PC and MS Office skills including creating and editing Word, Excel, PowerPoint, Outlook and Sharepoint files
Tact and diplomacy in dealing with confidential information
Organized and detailed-oriented with thorough follow-up skills

Treasury Operations Executive Resume Examples & Samples

Prepare and execute all settlements to ensure that all are executed at the right value, dealing with both single and multicurrency settlements
Ensuring that interest claims against the company are avoided
Daily current account funding of International Operations- aim to keep a zero balance via manual sweep
Agreeing all trade settlements with the parent company
Managing intercompany accounts and clearing balances monthly from counterparty bank accounts
Manage third party settlements including the execution and monitoring of high value, time sensitive payments
Ensure that all Treasury deals (FX, Deposits, Borrowings, and Derivatives) are accurately recorded and trade confirmations are matched on the system by close of business daily
Monitor daily cash position within relevant limits
Prepare Group position by latest 12pm and monitor all net positions particularly EURO and US$ and GBP
Completion of cash position reconciliations for Treasury andIrelandlegal entity
Review all outstanding unreconciled items at monthend for reversal to SUN (accounting ledger) accounts on cash position reconciliations
Month end report: prepare treasury operational information for month end report
Ensure that the bank correctly calculates current account interest by reconciling to TMS reports. Investigate and rectify any discrepancies promptly
Must have recently completed a degree in a business/finance discipline
Minimum of 1 years experience in financial services, ideally with some knowledge of treasury/payments
Have a strong understanding of excel and knowledge of SWIFT is beneficial but not essential

Treasury Management Operations Executive Resume Examples & Samples

Collaborate with Treasury Management, Information Technology, Finance, Compliance and Risk Management staff to develop procedures and protocols that support new and/or enhanced products and services
Identify areas of operational risk and implement policies and procedures to mitigate them
Creating scalable, automated operating platforms to scale and support the business while continuing to improve systems and processes
Overseeing new account set-up, changes to existing client accounts and the unwinding of closed accounts
Maintaining effective relationships by encouraging smooth communication
Supervise and mentor staff, including responsibility for continued professional development and training
Conduct hiring, promotions, terminations and other status changes of staffing
Continually evaluating the adequacy of internal controls and processing procedures covering trade recommendation, execution and settlement functions, and work with other firm departments to implement improvements as necessary
Lead Strategic Design and Implementation programs focused on high impact initiatives, establishing and implementing universal standards and delivery methods
Works with the PMO to identify and prioritize projects given resource and timing constraints and shifting management priorities and to conduct business case reviews
Ensure that key risks and issues are identified, documented, mitigated, and communicated to the appropriate stakeholders
Effectively drive organization through change/change management and guide executives and influence management to make decision
Required: BS Degree with a major in Finance or Technology or Other Business Related
Graduate Degree: MBA or equivalent experience
A minimum of 15 years’ Financial Services and treasury management experience in a large bank environment or equivalent. A CTP or similar professional designation is preferred

Operations Executive Resume Examples & Samples

To provide the day-to-day retail and store operations to the Retail Manager
To follow up the store commercial performances through different sales analysis and productivity reports
To prepare sales plan and target in collaboration with the Retail Manager
To participate in the annual budgeting process
To manage the inventory status and delivery control
To act as a link between the store line team and the inventory control team
To update and maintain the China CRM data
To follow up the store mailing and customer loyalty program according to the customer profile analysis
To assist in managing positive customer relations and monitoring customer feedback
To provide administrative support to store
To perform other related ad hoc tasks and projects where necessary
Bachelor Degree in Business Administration or equivalent
Minimum 3-year relevant experience in retail operations and/or business supports
A good team player with excellent analytical, presentation and communication skill
A fast learner, self-motivated, and able to work under pressure
Good command of both spoken and written English and Putonghua

Caf Central Operations Executive Resume Examples & Samples

Providing a high level of service and organisational support to the Origination, Finance and Legal and Risk Management teams
Assisiting and co-ordinating ad hoc projects including process change and business related transactions
Managing a portfolio of various transaction types for the CAF businesses, including deal cashflows and financial positions
Managing the flow of documentation and ensuring the various approval processes are appropriately maintained
Managing ad hoc tasks across the Corporate and Asset Finance Group's central operations functions, including centrally co-ordinated events and initiatives
Point of contact for internal and external stakeholders
Ideally be tertiary qualified in a business / commerce related discipline
Preferably have 1 – 3 years Operations experience within the banking and finance sector
Possess strong problem solving skills, and attention to detail
Be well organised and proactive in a dynamic working environment to ensure tight deadlines are met
Possess strong numerical and spread sheeting skills
Embrace ownership of tasks until completion
Preferably have experience with the commercial loan management system, LoanIQ (MiSys)

Cib Ops Ais Operations Executive Administrative Assistant Resume Examples & Samples

Performs administrative duties for executive management. Responsibilities may include
Knowledge of office administration practices, procedures, protocols and terminology
Knowledge of and ability to use computer hardware, electronic data base management and related software
Knowledge of and ability to use standard office equipment, e.g. phones, copier, fax
Knowledge of parliamentary procedures and minute taking
Knowledge of and ability to perform filing practices and procedures
Knowledge of and ability to apply correct English usage, including spelling, grammar and punctuation
Knowledge of and ability to apply computer and technology skills in order to perform word processing, create spreadsheets, maintain database and use standard business software
Ability to handle complex responsibilities such as conducting research, preparing statistical reports, hiring, supervising, and training other clerical/administrative staff
Ability to analyze and solve routine problems
Ability to work with written and computerized data
Ability to learn, follow and apply established regulations and procedures
Ability to communicate information in writing so others will understand
Ability to effectively understand and communicate verbally with others
Ability to type accurately at a speed necessary to meet the requirements of the job
Ability to organize, set priorities and exercise sound judgment within areas of responsibility
Ability to organize and maintain office and specialized files
Ability to understand and follow written and oral instructions
Ability to prepare clear, accurate and concise records and reports
Ability to perform highly detailed work on multiple, concurrent tasks with constant interruptions and work under changing deadlines
Ability to use tact, discretion and courtesy in dealing with clients, the public, and others encountered in the course of the work
Ability to establish and maintain working relationships with managers, employees and others encountered in the course of work

Ad Operations Executive Resume Examples & Samples

Setting up and managing all formats of dynamic digital advertising campaigns across Disney’s European sites
Check and monitor multiple banner campaigns in order that creative and subject matter complies with Disney guidelines and policies
Responsibility for analysing campaign performance results and reporting to internal and external stakeholders
Ensuring that both new and on-going projects are delivered within deadlines and to a high standard by managing the workload and priorities of the Ad Operations department
Maintenance of DFP Adserver – management of all system administration, inventory management, reporting tasks, etc
General sales administrative support e.g. monitoring competitors and industry trends, assisting with compiling presentations, championing new sales related initiatives
Disney point of contact for all 3rd party sales agencies, in relation to campaign maintenance, sales requests and approvals
Ensuring the Advertising Technical Guidelines and Technical Specifications documents for all Disney.xx sites are up-to-date and distributed to relevant markets

Operations Executive, Disney Interactive Resume Examples & Samples

Coordinate with legal team to ensure agreement are closed as per Disney legal standards ensuring proper process and compliance
Coordinate all activities related to legal, commercial and finance of the company
Assist in vendor creation requests, process check requests, and vendor payment
Maintain database of vendors and game developers also ensuring all vendors are registered in the Disney system
Track status of current and new projects along with milestones and deliverables
Superior attention to detail, highly organized, and an accomplished team player
Matured and skilled in handling confidential and sensitive information diligently
Ability to multi-task, prioritize tasks, and coordinate with multiple departments
Impressive communication, interpersonal, and time management skills
Analyzing potential partner relationships for the products in the roadmap
Work Experience – Minimum 3 years
Education Qualifications – Graduate
Other Qualifications: Any other relevant courses

Operations Executive Resume Examples & Samples

A minimum of 1-2 years of experience in marketing and/or broadcast/cable network or Media industry will be an advantage
A university degree or diploma holder, preferably in Business Management or Mass Communications
Fresh graduates with positive attitudes will also be considered

Cib-operations Executive Resume Examples & Samples

Seasoned Operations Leader with 15 years managerial experience; extensive functional expertise and product knowledge across various Corporate and Investment Bank functions
Broad experience leading a very large, multi-function operation across a global operating environment. This must include exceptional leadership and staff developmental expertise
Strong background in the Banking / Investor Services industry
Ability to work in a highly matrixed environment with multiple stakeholders

Operations Executive Resume Examples & Samples

Bachelor’s Degree from an accredited four-year college or university
Five or more years of program experience with direct supervision of multiple levels of staff
YMCA Organizational Leader Certification preferred
Direct budget responsibility of at least $1M revenue; including membership
Must demonstrate personal values consistent with the YMCA Mission
Maintain a professional image of the YMCA in the facility and community
Coordinate management staff meetings and activities
Recruit, hire, train, and evaluate program staff
Develop and manage program and membership budgets
Lead membership division of community support campaign
Develop comprehensive annual membership/program plan
Assist in association strategic long-range planning
Evaluate and expand current programs
Schedule and manage use of facilities
Develop association risk management plan
Attend training and meetings as determined by supervisor
Relate to committees as assigned

Ey-fso-operations Executive Resume Examples & Samples

Supporting a large change management project focusing on the full implementation of the internal resource management tool. Under the guidance of the Resourcing lead and working with the Central Retain Team, you will drive the implementation of these processes, and ultimately be responsible for ensuring day-to day compliance including variance monitoring and follow up, liaison with competency leaders and the UK leadership team on an on-going basis
Support the monitoring of engagement metrics and profitability against planned measures
Assisting with on-going maintenance and improvements of business protocols and processes across the FSO TAS business
Support the team’s Internal Communications program through co-ordination of meetings, preparation of slide packs etc. Review and maintenance of key aspects of Internal Communications (e.g. intranet pages)
Supporting people and recruitment activities including liaison with Recruitment, maintaining up to date headcount movements in our people tracker, and working with our GTH team on reviewing and maintaining People Directory information every quarter. You will also have a role in updating and developing induction materials
Experience of a Big 4/consultancy environment, ideally in a resourcing role
Numerate and strong analytical skills with a high degree of accuracy and attention to detail
Demonstrable good project management and time management skills, and the ability to balance multiple priorities by considering importance, level of urgency and other dependencies
Proficient with computer skills including basic business software (Word, Power Point, advanced Excel, Outlook and Explorer) and able to pick up new systems quickly
Able to work largely on own initiative and be proactive in developing and building knowledge. Ability to challenge and understand the wider implications of business decisions

Hrsd Operations Executive Resume Examples & Samples

10+ years in Operations management & leadership role with a track record of timely, quality and excellence in execution
Initiative, collaboration and partnering skills; track record of building strong and influential relationship across all levels of an organization; problem solving and proactive service orientation
Excellent and demonstrated analytical skills and the ability to think through problems and recommend solutions; exercise sound judgment
Ability to work independently, and be adaptable to change. Strong attention to detail
Quick learner, readily able to understand HR requirements, framework, standards and practices
Organization & team builder with ability to build a team with required competencies, profiles and organizational fit
Ability to work under tight deadlines and in a rapidly changing regulatory and business environment is an essential quality for success in this role
Proven history of scaling operations through the “smart” use of technology and process simplification. Strong control mindset
Solid working knowledge of MS Office, Excel, and other technology tools. Problem-solving and proactive service orientation
Strong written and verbal communication and presentation skills
Driven and willing to work hard in order to achieve objectives

Cib-kyc Operations Executive Assistant Resume Examples & Samples

Assisting one ED, and 4 VPs and their teams
Extensive diary management
Extensive and complex international travel arrangements
Arranging visa applications and managing team's relevant travel requirements
Organizing and preparing materials for up to 3 weekly management meetings
Managing follow up actions from meetings
Maintaining stationary stock
Expense processing for one ED, 4 VPs, 8 Management and their teams
Requesting technology/systems through the internal EURC system
Onboarding and offboarding new joiners and leavers
Ability to prioritise and multi-task
Work well in a team and individually
Strong knowledge of Outlook, Power point, Word and Excel
Proactive, flexible and helpful attitude
Be able to work under pressure and to deadlines

Cib-ais IR Operations, Executive Director Resume Examples & Samples

Manages a Hedge Fund Client Operations team and responds to more complex client and shareholder inquires
Develops new and maintains existing client relationships by responding to more complex client inquires, providing business advice and consulting
Leverages industry groups and contacts to stay abreast of industry trends
Manages to meet financial (revenue & expense) objectives
Manages major vendor relationships, contracts, and billings negotiating pricing/service levels
Extensive experience in hedge fund servicing industry with experience in all aspects of the transfer agency, regulatory practices and operations
Experience working with multiple functions to convert a transfer agent operation
Proven examples of experience working in an environment with a high degree of stress/time demands associated with heavy volumes and multiple demands
Demonstrated ability to effectively interact and communicate with all levels of staff and management
Extensive working knowledge of Microsoft Office products including Word, Excel, Access, Visio and Outlook Express (or similar email program)
Prior knowledge of Hedge Fund Accounting/Transfer Agency systems desired

Hrsd Operations Executive Resume Examples & Samples

Provide centralized oversight and a sustainable control environment for the HRSD organization by creating a framework to monitor, escalate and remediate risks with appropriate urgency, accountability and transparency and create a quality management function to sustain operational excellence
Partner with our Business, Risk, and Control partners to advise, guide, and support Regional HR groups by supporting firm-wide HRSD strategic initiatives
Partner with Oversight & Control team to development a comprehensive controls program across all corporate HRSD processes by owning the build out and management of this including implementation of the operating framework, governance model and BAU environment
Establish and spearhead RCSA by putting a plan in place for our controls across all processes, testing them with global colleagues on a regular basis, and for the coordination of a quality management function
Collaborate with critical stakeholders including areas in HR, Oversight and Control, Compliance, Technology and Audit to ensure alignment to firm standards
Reduce operational and regulatory risk to the firm through a strong controls environment – the scale and scope is complex and requires extensive coordination across multiple stakeholders including the firm’s senior management team and multiple areas
This person’s role should be focused on thought leadership and be able to diagnose “what the best practice control should be”
Past experience developing or enhancing programs that seek to address business or regulatory changes affecting current governance processes within an organization
Ability to work independently and quickly digest large amounts of qualitative and quantitative data to draw conclusions, identify potential deficiencies, and propose both tactical and strategic solutions
Strong analytical skills and the ability to identify relationships across sets of data
Process re-engineering, process improvement and have (Lean Six Sigma) type skillsets
Ongoing monitoring and measuring of the operating model. Someone who can come in and develop and deploy SLAs that showcases the value proposition of the work you and doing (WHAT it means to JPMC) and how well you are doing based on defect rates, number of repeat issues, etc

Operations Executive CT Resume Examples & Samples

Working knowledge of CT systems like ICO, Transtar, DSE
Should have strong knowledge on Capital markets and debt services
Should have experience in wires processing and (DTC) Depository Trust Company

Operations Executive Resume Examples & Samples

Service Delivery & Client Focus: The candidate will have functional responsibility for around 400 FTEs across the Trade Finance under the CIB Operations. The responsibilities would include managing overall Service delivery, flawless execution, smooth new migrations and enhancing overall client experience across each of these verticals. The functional responsibilities will require the candidate to work in a matrix operating model and work in close partnership across sites in India as well as with the global sites
Operational Excellence & Innovation: The candidate will be required to drive innovative solutions for efficient operations and prioritize key technology enhancements across various processes that will support productivity and controls enhancement Additionally, he/ she will have to identify project opportunities which will lead to significant business impact leading to Financial saves, development of COE's, best practice pilots, enhance impactful delivery, reduce both manual effort and risk. He/ she will also be required to manage impact of expenses and facilitate ways to reduce them to support business growth in a cost-effective manner. The candidate should convert knowledge of industry, business into a competitive advantage
Operating Model: Drive strong focus on building synergies across verticals and further enhancing the set up of various Centers of Excellence. Determine appropriate utilities that can be built and leveraged across the region, through optimal utilization of like-functions across CIB Operations. The job would involve designing appropriate Operating models across functional verticals and for the Bangalore site across various CIB functions to ensure strong management coverage and oversight, resiliency, management bandwidth with right span of control
People Management: The role will involve building a strong transparent culture for staff based on meritocracy; advance the inclusive leadership agenda through diversity, training, performance management, networking, redeployment, job mobility, mentoring, etc. The candidate would be required to engage, motivate and influence direct reports, teams and peers and enhance overall employee engagement and retention, working in partnership with HR & Training teams. The role involves monitoring key HR issues around hiring, engagement, training, attrition, overtime etc. that may have an impact to business and build a framework which will help to do a pro-active monitoring / highlight early warning signals around any staff impact
Partnership & Governance: The candidate will work in a matrix environment and in close partnership across various sites and business partners. He/ she will be responsible for managing new migrations and build and leverage partnerships across businesses locally as well as with global business partners in line with the overall product/business objectives. The role involves institutionalizing a strong governance framework locally in the region and across all delivery sites to ensure strong focus on quality, delivery and enhancing client experience
Risk & Controls: The candidate will be responsible for building a strong Risk aware/controls focused operations and working closely with the Business Partners and Risk/Controls Managers in driving/implementing an effective, robust, pro-active and sustainable controls program to pro-actively manage risks to the business

Operations Executive CT Resume Examples & Samples

Bachelor/ Master Degree with a concentration in Accounting or Finance preferred or comparable work experience
Candidate should have general knowledge of securities and trust accounting theories and practices
Must be very familiar with PC applications (e.g. Excel, Word, Access) as well as on-line systems
Should possess strong analytical and communication skills and be able to work independently
Must be able to work under significant pressure while adhering to constantly changing strict guidelines/deadlines

Deposit & Loan Operations Executive Resume Examples & Samples

Drive constant process improvement to streamline business management processes and eliminate redundancies
Organizes training and communicates frequently to ensure that staff is informed on newest bank products, services and business developments
Creates regular and personalized in-depth reports
Assists as a resource for the lending, deposit and support groups
Ensure staff growth and retention, staff output, and efficient management of the group which will result in superior client service, patron retention, and improved profitability
Guarantee the highest level of customer service to the consumer, business and treasury management clients
Partner with information technology for business case development and functional specifications for original technology and systems
Lead business change initiatives and diminish the risk of unintentional impacts
Develops and implements strategies to improve communication amongst Employees and departments
Participates in special assignments and completes additional duties as essential

Operations Executive Resume Examples & Samples

Process a mortgage from loan offer acceptance stage to funds release ensuring that all relevant documentation is received and the loan closes in a timely and efficient manner
Ensure that all documentation received is reviewed thoroughly to ascertain its correctness and appropriateness to the individual loan within agreed Service Level Agreement
Review and Sign off cases for Funds Approval
Dealing with Title and Legal queries in liaison with Deeds Department / KBC Legal Department. This will include reviewing and signing off Qualification on Title requests in a compliant and consistent manner
Liaising with Sales Support / Solicitors to follow up on outstanding documentation
Instructing KBC Panel Solicitors on Non PDH Loans
Referral of manual cheque issue to the Retail QA Team
Quality Control of entire process
Provide a quality service at all times to ensure customer (internal and external) satisfaction
Updating system accurately and efficiently on a daily basis with updates
Communicate to management on problems which arise and suggest solution how to overcome them
Excellent attention to detail and time management
Keep all tasks, fund approvals, closings, mailboxes up to date
Provide support/assistance to other team members
Adhere to the Bank's various operating standards such as Compliance, Service and Complaints Handling
Ability to work on a team is essential as well as the ability to work on own initiative
Previous experience in the area of mortgages
Good time management skills necessary
Numeric, organized, motivated
Previous experience in Completions Department of a Financial Institution
Excellent Team Player, administrative and interpersonal skills
Ability to deal efficiently and professionally with Solicitors
Excellent PC skills with strong knowledge of MS Word, Excel and Outlook is essential

Global Reference Data Operations Executive Director Technology & Operations Resume Examples & Samples

MBA or an advanced degree (or equivalent experience)
15+ years Operations / Consulting experience with a top-tier Bank / Management Consulting firm or an internal consulting/corporate strategy team, including 3+ years managerial experience motivating and leading teams
Demonstrated expertise in process improvement, with a focus on eliminating bureaucracy
Excellent facilitation, project management and consultative skills with strong business acumen
Familiarity with a broad range of analytical tools/problem-solving approaches
Proven leader with experience in collaborating and negotiating across functions and levels
Proven ability to influence and impact change
Innovative, creative and results-oriented
Ability to work independently in a dynamic and rapidly changing environment and manage multiple priorities
Proficiency in MS Excel and PowerPoint tools
Experience working with senior leaders straddling across Technology, Operations and Strategy a plus

Junior Operations Executive Resume Examples & Samples

You’ll have a passion to deliver high levels of customer service
You’ll work best under pressure, having to juggle several projects at once
You’ll be very creative and used to finding workable solutions rather than problems
You’ll be organised and innovative in your approach
You’ll be an outgoing and effective communicator, skilled at engaging and connecting with stakeholders, suppliers and clients
Providing admin support for the RBI Operations team whilst taking responsibility for some of their own events
Ticket and badge fulfilment with joining instructions, includes proof reading of delegate lists and on-site material
Produce correspondence for awards entrants, speakers, and delegate joining instructions as required
Venue searching and comparison reporting
Updating event microsites as required
Downloading event data and reformatting to ensure customer friendly
Create budgets for specific additional elements for overall event
Liaising with suppliers as required
Run events onsite, taking responsibility of certain aspects of operations
Produce budget and reforecasts, liaising with appropriate stakeholders, for sign off
Produce all onsite promotional material
Ensure fulfilment of sponsorship packages
Excellent organisational skills, self-motivated with the ability to meet deadlines and perform under pressure
Excellent interpersonal skills for building excellent personal relationships with team members, all stakeholders and suppliers
Ability to multi-task, whilst making quick and informed decisions in time pressured environments
Creative thinking in order to find workable solutions rather than problems

Digital Ad Operations Executive Resume Examples & Samples

Coordinate with team members to manage daily team workload
Monitoring and prioritising incoming work requests from shared mailbox
Receive, test, and implement advertiser creative against strict ad specs
Quality assurance: working with third-party interfaces, downloading and previewing campaign ad tags and checking image/rich media creative
Provide customers with reports and campaign updates on an agreed or as required basis
Investigate and resolve delivery/performance issues and advise sales and management as to revenue risk
Review and provide feedback on new processes, product, and tool releases that will improve operational efficiencies
Maintaining internal Yield, Traffic and Sell Through monthly reports
In-flight optimisation of digital advertising campaigns to ensure optimum delivery of premium and programmatic inventory
Liaising as required with third party ad product suppliers, creative agencies and advertisers
Liaising and engaging as required with other News UK departments (including advertising sales, affiliate managers, marketing, editorial, customer insight and classified production)
Delivery of behavioural and demographic targeting campaigns
Testing and delivery of mobile advertising campaigns
Testing and delivery of iPad advertising campaigns
Experience working in a service organisation preferred
Experience with a major ad serving tool (DFP/DFA, Adform, MediaMind, Adwords, MediaPlex)
Delivery of video, mobile and app advertising
Experience with behavioural targeting booking and management techniques
Knowledge of using first and 3rd party data overlays in DSP and SSP environments
Understanding in RTB and can come from an agency, tech platform or publisher
Wider knowledge of other media channels and their value within the digital sphere
Ability to multi task and work with multiple teams and levels
Ability to multi-task and work within a fast environment
Outstanding teamwork, organisational and interpersonal skills, with excellent attention to detail

Business & Operations Executive Resume Examples & Samples

Assist in the preparation, analysis and presentation of various MI incl; budgets, variance analysis, headcount, client revenue and profitability reports as well as other operational excellence metrics. Analyse and provide commentary on results as required
Weekly and monthly forecasting, KPI analysis, and performance review. Investigate performance anomalies and rectify where necessary
Work with the Operations and Resourcing assistant in understanding any resourcing issues which may impact performance and efficiency
Producing and analysing recoverability reports and hours reports on an ongoing basis. Review trends and variances that fall outside of acceptable rages
Review client codes on a monthly basis to establish required adjustments, billings and debt recoveries. Follow up with Engagement Teams to ensure all required actions are completed
Work with the Financial Management Assistant and Credit Controller to drive working capital Initiatives
Responsible for tracking Out of scope and over- runs on projects which includes running reports and auditing the data in order to present to Senior Management
Taking ownership of the time bank process including approvals and withdrawals
Manage the annual resource planning process using our Budgeting Tool (B&PR). This will include ongoing communications, instructions and training on the system and processes to engagement teams. Provide reports analysing key metrics in the budgets to senior management
Manage Client Portfolio allocations process which includes analysing reports on hours and Utilisation. Arrange partner meetings to discuss the allocations and manage the process on an ongoing basis for leavers and joiners
Responsible for Monthly OPEX Meeting, arranging the OPEX agenda and any reports required. Identify hot topics which need to be discussed and action required by the OPEX Group
Arranging, facilitating and updating the material for Working Capital Workshops which are rolled out to the executive group
Undertake many ad hoc projects as required by the Business and Finance Senior Manager
Constantly try to develop new and improved ways in how we operate and how we report performance to the Business and Senior Management
Build a good working relationship with the various service lines to ensure effective flow of information and communication
Self starter who can multi task and prioritise a broad range of tasks
Problem solver who can see the big picture and think ‘outside the box&#8217
Team player with a positive ‘can-do’ attitude
Confident communicator who can interact with a range of stakeholders up to Partner level
Good excel skills in order to analyse data and present Management Information

Operations Executive Assistant Resume Examples & Samples

8+ years of experience with performing administrative duties for government organizations
Knowledge of military rank structure and Naval Aviation terminology and operations
Ability to multi-task in a fast-paced, dynamic environment
Ability to interact with senior government and industry leaders
HS diploma or GED
Experience as a military EA is a plus

Commerical & Operations Executive Resume Examples & Samples

Experience of working with large complex data sets
Knowledge and experience of working with finance and budgets
Strong understanding of database tables and systems in general regarding data reporting and extraction
Proficient in MS Office applications, particularly Excel and PowerPoint
A self-starter with strong analytical and problem solving skills
Excellent organization skills with the ability to prioritize to meet deadlines
Strong communication skills (both verbal and written) with the ability to respond positively and effectively to team and customers
Demonstrates teamwork, interpersonal and communication skills
Experience of an operational and process driven environment

Operations Executive Resume Examples & Samples

Customer service/ client facing experience and experience of working under pressure and to a professional standard of accuracy and reliability
Previous experience of managing individuals or teams and UK public sector knowledge desirable
Previous experience of Adobe and Microsoft Dynamics and CRM would be beneficial
High level of competence with Microsoft Office products
Enthusiastic and able to work on their own initiative
Able to multi-task and prioritise work

Ad Operations Executive Resume Examples & Samples

Define best agency practice in digital trafficking setup
Aid in adserver setup across the agency for global clients
Apply problem solving skills to apply available technology and solutions to new media opportunities and betas
Help clients to effectively measure campaign effectiveness in an increasingly cookie-less world

Partnerships Operations Executive Resume Examples & Samples

Act as the point of contact for existing partners requiring assistance with content implementations
Create and improve mappings between partners’ hotel inventory and TripAdvisor's database
Audit existing implementations' compliance with TripAdvisor brand guidelines
Carry out ad-hoc data analysis for Partnerships team
Assisting the Partnerships Managers in preparing sales pitches and presentations
Liaise with Marketing, Product and Engineering teams to help feed the product development process with new partner requirements
Flexible and open to change and new information; adapts behaviour and work methods accordingly
Grasps the essence of new information; recognises own strengths and weaknesses; pursues self-development; seeks feedback
Exhibits integrity though fair and ethical behaviour toward others and a demonstrated sense of corporate responsibility and commitment
Treats colleagues and partners with respect: considers and responds appropriately to the needs, feelings, and capabilities of different people
Can be relied upon to ensure that projects within areas of specific responsibility are completed in an appropriate and timely manner. Acknowledges mistakes, learns from those events and is able to move forward productively
Identifies and analyses problems; distinguishes between relevant and irrelevant information
Ability to balance time to market with a solution and make the right trade-offs along the way
Strong analytical skills: understands and utilises metrics relevant to role
Good business judgment when making decisions and always considers the relevance/impact of each decision on the business

Operations Executive Administrative Assistant Resume Examples & Samples

Ability to interpret statistical reports (profit and loss, income statements, customer satisfaction data and other hotel-related reports)
Excellent written and verbal communication skills - including the ability to write complex documents
Previous administrative assistant experience preferred

Resources Market Sector Operations Executive Resume Examples & Samples

2-3 years of relevant work experience in business operations, accounting and/or sales process
Experience in the oil and gas sector is highly preferred
A bachelor’s degree plus relevant post graduate/professional qualification is desirable
Strong attention to detail and diligent in following up on items when dealing with routine task
Able to work with ambiguity and work independently with minimum supervision and guidance
Able to work in high pressure environment and tight deadline

Operations Executive Resume Examples & Samples

1+ years of experience in an operational role preferred
Highly proficient in Microsoft Office and Windows based applications
Demonstrated Analytical ability, results-oriented environment with external customer interaction
Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly
Experience working with SME retailers is an advantage
Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment
Experience with e-commerce, retail, advertising, or media would be an advantage

Securities Operations Executive Resume Examples & Samples

Identifies and recommends cost-saving and continuous improvement initiatives within the processing area
Ensures all backup and recovery and disaster recovery processes will meet or exceed business requirements
Develops and executes project plans, budgets, and schedules for documentation of work and results
Broad understanding of the financial and strategic aspects of the business and participates in and/or establishes initiatives that contribute to the overall success of the enterprise
Demonstrates the ability to lead by example and motivate professional level staff

Hrsd Operations Executive Resume Examples & Samples

Ensure all onboarding SLA’s are achieved and clearly established with the LOB’s, Recruiting, Compliance, etc
Establish an Operational Framework to effectively manage the onboarding of employees
Provide ownership and a sustainable control environment for the operational segment responsible for. Creating a framework to monitor, escalate and remediate risks with appropriate urgency, accountability and transparency
Create a quality management function to sustain operational excellence
Establish metrics program to identify KPI’s to manage the operational unit
Partner with our Business, Risk, and Control partners to advise, guide, and support Regional HR groups related to the Onboarding Function
Enhance the training / procedures utilized within the team
Ongoing monitoring and measuring of the operating model. Someone who can come in and develop and deploy SLAs that showcases the value proposition of the work you are doing

Account Operations Executive Resume Examples & Samples

Working closely with engineering, account management and external partners to facilitate new campaign set up and maintenance, as well as ongoing resolution of technical issues related to advertising link campaigns
Be a “Super-user” of all the tools used by the Account Management Team
Identify areas for ongoing process and productivity improvements related to the role and make recommendations to improve efficiencies for TripAdvisor and its partners
Implement new link campaigns or modify existing ones using proprietary campaign management tools. Main campaign aspects include bid feed and campaign configuration, link tracking setup, feed processing support, campaign troubleshooting
Provide technical support to clients, account managers and other cross-functional teams who experience issues relating to
Campaign URLs and tracking
Content and bid feed processing & data matching
API integrations testing for real-time hotel availability and rates
Client data internal and external reporting
Pixel implementations
Work with Engineering to identify and fix tool bugs as well campaign related issues that cannot be addressed by the Account Operations team
Facilitate the resolution of external or internal account management requests by escalating to the appropriate cross-functional teams
Degree in business administration, marketing or related field
1+ year experience in Operations support or analyst role
Ability to manage complex technical issues and communicate them to both non-technical and technical audiences
Great attention to detail when working on all aspects of partners campaigns is a core requirement
Excellent communication skills, both written and verbal. Ability to work effectively with a wide variety of people
Ability to demonstrate creative problem-solving approach with a methodological and analytical mind. Distinguishes between relevant and irrelevant information
Ability to analyze large volumes of Excel data and identify trends and patterns with minimum guidance
Ability to review processes and make informed recommendations to improve our proprietary tools and exchange of information
Knowledge of URL structures and tracking implementations with web analytics providers such as TagMan, Double Click, Google Analytics etc
Previous experience of working with API integrations (API specifications, identifying on-site problems), is highly desirable
Flexible, open to change and new ways of working; adapts behavior and work methods accordingly
Grasps the essence of new information; recognizes own strengths and weaknesses; pursues self-development; seeks feedback
Exhibits integrity though fair and ethical behavior towards others; and a demonstrated sense of corporate responsibility and commitment
Can be relied upon to ensure that projects within areas of specific responsibility are completed in a timely manner, and acknowledges mistakes, learns from those events and is able to move forward productively
Clear communication through expression of facts and ideas in a clear, convincing and organized manner
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Operations Executive Resume Examples & Samples

The daily handling of the data returned by the TV meters installed in panel homes, and the processing of that data to produce the output files for the clients
The maintenance of the system of transfer files between the different parties
The operating and maintenance of the systems used to collect and process the meter data and the TV channel audio comparison data used in the daily audience data production process
Carry out the Quality Control checks on the data produced
To liaise with the client and panel management team for data operations queries
UNIX administration experience including exposure to scripting languages
Experience of setting up a new IT project
MS access
An understanding of computer, telecoms and GPRS communications protocols
Unix administration skills
SQL scripting
Installing third party software and upgrades
Using network/host monitoring tools such as Nagios

Operations Executive, Syndicated Loans Resume Examples & Samples

Bachelor's or Master's degree, or equivalent work experience
Strong knowledge of syndicated loans, the U.S. syndicated loan marketplace, Agency Services, and commercial loan operations
Project management experience (PMP or Six Sigma Green Belt preferred)
Experience developing and refining operational metrics
Excellent analytical, decision-making and problem-solving skills
Considerable tact, diplomacy and people skills; ability to communicate with people at various levels in an organization; executive presence
Manage syndicated lending operation, consisting of both Agency Services and Non-Agented Syndications deal closing, service administration, and loan trading operations teams
Provide strategic direction and leadership to pursue objectives of unit
Develop efficient processes which appropriately balance client needs and operational risk management
Create and maintain cost-effective programs for units through effective management of key performance metrics
Actively ensure compliance with all US Bancorp policies and procedures such as Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, etc

Operations Executive Resume Examples & Samples

Coordinate compliance process across the UK & Ireland ensuring the correct process is followed and administered
Supporting the Sky Business sales teams to maximise compliance visits & outcomes
Data management: analyse, interpret and report on data received
Building and maintaining ongoing relationship with business partners
Responsible for quality checking of visit reports
Creation of legal reports for solicitors from analysis of visit reports and interrogation of CRM systems
Monitor, analyse and report on market trends
Work with the sales teams and other departments to help them learn about changes to market trends and developments to procedures
Business partner payments– running payment extracts, processing payments, raising payments, requesting credits & coordinating timely payments

Operations Executive Resume Examples & Samples

Actively participate, syndicate, innovate and support process, policy and technology initiatives designed to improve speed, quality and overall efficiency, elevate service and lower costs
Drive credit loan processing and service initiatives through influence and partnership with internal teams (e.g., Relationship Managers, Loan Operations, Underwriting, Finance, etc.)
Work with peers throughout the firm to remain current on process, legal, regulatory and technology changes impacting the business
Leverage a keen understanding of both scored and graded credit
Work with loan products comprised of working capital lines of credit, equipment financing, construction lending, commercial real estate, investment real estate, SBA, and leasing
Lead large, diverse teams in multiple locations driving high employee satisfaction and retention; develop a strong pipeline of successors
Present progress and strategy to varied audiences including executives and business partners
Provide reporting to line of business and risk management according to bank and regulatory requirements
PC Skills & Microsoft Suite
Process Management
Conflict Management
Written/Verbal Communication
Managerial Skills
Leadership Abilities
Demonstrated, well-rounded leadership with 15+ years in leadership roles managing significant numbers of employees across multiple locations in Financial Services (or comparable industries), Service/Operations, Commercial/Business Banking and/or Consumer Banking
Commercial/high volume credit operations experience in conventional, real-estate and/or Small Business Administration loans (SBA), preferred; understanding of credit policy
Established background in promoting a proactive risk culture and driving control initiatives, including knowledge of regulatory requirements
Exceptional analytical, project management, decision-making and problem resolution skills

Senior Operations Executive Resume Examples & Samples

Assisting in the management of team workload
Monitoring individual and team performance
Producing reports for Operations Leadership Team
Acting as escalation point for client queries
Providing technical knowledge, guidance and mentoring to Operations Executives
Insurance exposure is a must
Insurance Broking experience will also be highly regarded
Intermediate level competency using Microsoft Office (Word, Excel, Outlook and PowerPoint)

Operations Executive Resume Examples & Samples

Building and maintain strong working relationships with internal and external stakeholders
Contributing to the achievement of marsh Client Operations Service Level Agreements and key performance indicators
Collaborating with colleagues throughout Marsh business to deliver a high standard of Client experience
Insurance or financial services exposure within an operations role would be highly advantageous

Dedicated Operations Executive Resume Examples & Samples

Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship
Serves as the primary management contact and client liaison during delivery of an outsourced solution, whether it is an IT solution or business process outsourced solution and regardless of the client’s geographic location
Maintains contact with client at an executive level, focusing on the strategic nature of the relationship
Represents the enterprise to the client and the client to the enterprise
Works to maintain and grow the client relationship while ensuring ongoing customer service
Leads the sales effort for incremental revenue opportunities and contract renewals
Identifies new business opportunities and coordinates with appropriate sales personnel for opportunities of new BKFS products or service
Coordinates with the delivery organizations to ensure the delivery of continuous and effective services, and ensures project completion within budget and in accordance with contract requirements
Manages operational aspects of projects and is responsible for the oversight of vendors and subcontractors
May lead personnel who assist in the management of the client relationship
Selects, develops and evaluates personnel to ensure the efficient operation of the function
Identifies areas where continuous improvement can be applied, oversees the implementation of the change, and measures the level of improvement
Proven knowledge to represent the enterprise’s entire range of products to the client and the industry
Proven track record in client relationship management and/or the sales of technology products and services
Financial institution experience or comparable proven sales-marketing-consulting-support background with strong financial industry and data processing knowledge
Broad understanding of the financial and strategic aspects of the business, and participates in and/or establishes initiatives that contribute to the overall success of the enterprise; may also participate in initiatives that contribute to the overall success of the client’s business
Excellent negotiation and presentation skills that ensure contract renewals, a track record of product and revenue growth, and high levels of customer satisfaction
Displays strong oral, written, and interpersonal communication skills to effectively manage and/or implement all phases of projects and tasks within the enterprise and with its clients
Exhibits a high degree of initiative and analytical skills to handle and solve complex problems with minimal impact to the enterprise and the client
Viewed as an expert resource by peers and coworkers, maintains a good working relationship with both internal and client management, and has a thorough internal working knowledge of the enterprise

Asset Management Operations Executive Administrative Assistant Resume Examples & Samples

Telephone coverage for multiple executives
Provide administrative support for the team
Actively manage the calendars of multiple team members and work effectively with other administrative assistants to coordinate/plan meetings and conference calls, which may involve numerous time zones
Book international & domestic travel arrangements and organize itineraries
Process timely and accurate travel expense reports
Self-starter, ability to work in a fast-paced team environment
PowerPoint-savvy, Excel-savvy - must be able to make updates in team presentations
Willing and able to learn the business and fully understand how and why tasks satisfy business needs
Strong organizational and time management skills
Ability to work independently as well as part of the team to ensure that the needs of the group are always met and that adequate assistant coverage is provided to the group
Make yourself available to your peers to assist with overflow, special projects and day-to-day tasks
Strong Technical skills – hardware and software
Tasks, whether routine or urgent, are completed successfully and in a timely manner
Understanding and demonstrating good problem-solving skills
Document/report/presentation preparation
Calendar management/document organization
Other administrative/general tasks
Maintain department equipment (fax machines, copiers, printers, etc.)
Coordinate group coverage (i.e., vacations, training and temporary assistance)
Establish and maintain open communication policies with peers and managers across the country
Maintain familiarity with all policy and technology updates
Maintain confidentiality of information
Minimum 5 years senior executive secretarial experience (3 years with high level ED or MD/SVP)
Proven PC skills, highly proficient in all Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Enthusiastic, self-motivated, effective under pressure, and flexible
Able to work with minimal supervision, works well individually and in teams, shares information, and supports colleagues
Excellent verbal and written communication and interpersonal skills required with the ability to produce high quality emails and messages to individuals at all levels of the organization
Excellent telephone skills (i.e. takes accurate and complete messages)

Statistical Operations Executive Resume Examples & Samples

Assuming the role of local statistical operations delivery lead to ensure accurate and timely delivery of regular and ad hoc tasks that are fit for purpose
Providing outstanding support to and establishing effective working relationship with stakeholders and business partners
Continuously monitoring and quality assuring statistical operations’ deliverables through compiling periodic tracking analyses and KPI reports
Developing and maintaining knowledge in relation to data quality checking algorithms and processes
Contributing to sample design and universe estimation projects
Conducting data validation studies
Degree majoring in Statistics or a related discipline
Advanced PC and Microsoft Office (e.g. Word, Access and Excel) skills
Experience in SAS would be highly regarded
Exceptional communication and organisational skills
Strong analytical skills with proven ability to make recommendations to senior management based on findings

Senior Operations Executive Resume Examples & Samples

Accountable for meeting all OFAC standards across a minimum of three sites. The centralized operation must perform all aspects of alert clearing research, documentation, accounting entries, and true or potential match alert escalation to EFCC and audit support
Responsible for internal Quality Control for end to end quality and data integrity
Adhere to Economic Sanctions program policies for applicable payment channels, integration of common practices and procedures, consistent application and usage of sanction screening tools, workflow/automation tools, sustainable quality assurance programs and production support of multiple OFAC sanctions screening systems
Respond timely to information requests from EFCC, auditors and regulators and demonstrate optimized performance results to regulatory and executive management
Responsible for daily OFAC sanctions scanning and alerts that subsequently require prudent sanctions adjudication, escalation and documentation balanced with timely processing to minimize customer payment delays
Drive ongoing process and system changes for operational effectiveness and/or policy adherence
Must meet all Service Level Agreements (SLA) for transaction processing across all supported payment channels
Responsible for detection and remediation of operational process control weaknesses along with escalation of issues that could affect Bank reputation with customers or external regulatory bodies
Drive measurable and sustainable results within designed operating framework
Optimize operations through continuous process improvement
Attract and develop talent. Motivate through setting challenging goals
Execute financial plan. Monthly forecasting
Design and maintain optimal Organization design to ensure success
15 or more years of business operations or equivalent experience with a minimum of 10 years managing operations
Applicable certifications
Requires extensive knowledge in budget forecasting and planning
Demonstrated strong problem solving and analysis skills, ability to solve complex and diverse business problems
Strategic Thought Leadership
Ability to lead and influence stakeholders at all levels of an organization
Superior communication skills (verbal, written, and facilitation) internally and externally
Direct exposure to regulators
Deep risk management and problem solving
Organizational design skills
Develop project plans, manage projects and complete projects on time and on budget
Expert understanding of the applicable laws, regulations, and regulatory trends that impact the business as well as associated risks and controls

Operations Executive Resume Examples & Samples

Ensure that Thailand and Myanmar have the sufficient equipment all sizes and types
Provide timely update to stakeholders based on supply plan and others development
Ensure depots comply with Maersk guidelines for equipment releasing
Closely liaise with depots to ensure clear picture of equipment situation
Advise management in advance of potential issues (equipment shortage) and potential solutions
Coordinate with regional desk to ensure adequate supply
Maximize equipment usage to support commercial requirement
Ensure equipment forecast accuracy and provide justification for deviation
Minimize longstanding, storage and related costs
Keep tracking of cost changes and provide justification to manager
Follow up equipment sales and off-hire to minimize longstanding. Ensure forward cost of sales container longstanding to correct party
Coordinate timely with Intermodal team to position equipment timely
Coordinate with stakeholders for timely and efficient equipment release
Be responsible for all “empty” moves to and from depots (update RKEM, clear RKEMF1)
Ensure all correspondences are replied timely as per guideline
Participate in Operations and cross-functional projects

Operations Executive Resume Examples & Samples

Ensure lowest intermodal costs among all locations in Thailand
Ensure that Thailand cluster is covered with sufficient equipment all sizes and types
Ensure adequate Intermodal supply and capacity at all times
Ensure EDI are working and running well, monitor it and take immediate actions for any deviation from the set up standard
Ensure RKEM are updated timely as per guideline (Gate-out/Gate-in/Disposed)
Optimize truck/barge/train usage proportion to ensure lowest possible cost at acceptable service level
Monitoring vendor performance to reach ML service level target
Establish good relationship with suppliers and internal stakeholders
Ensure shuttling forecast accuracy and provide justification for deviation
Ensure communication related to change of cut-off time, delay of vessel, and terminal/depot traffic rules to related parties
Ensure we monitor the market situation and always push supplier to give the better price to MLaersk Line
Ensure SD arrangement to customer with lowest possible cost at acceptable service and recovery level
Ensure import cargo follow Thailand law and regulation (e.g. DG restriction, weight)
Manage creation of and development of SOP on a regular basis, ensuring that it is up to date while identifying areas for improvement and proposing solutions
Ensure the Inland Management website will be updated with useful information according to the company’s policies at all times
Prepare and distribute daily/weekly reports and readers to ensure necessary information are communicated and understood by stakeholders’ communities
Keep abreast of trends impacting area and ensure continuous self learning and development
Assist as presenter on internal training programs where required

Senior Operations Executive, Grabhitch Resume Examples & Samples

Review data and ad hoc analysis to make educated decisions to keep our operations running at full speed
Improve and streamline processes to verify driver sign-ups, including checking documents, communicating with drivers on incomplete documents, and notifying drivers of the results of their application
Setting up and executing communications with drivers via multiple channels (EDM, SMS, etc)
Define, create and execute driver rewards programmes and engagement activities as needed
Keep Customer Experience updated on latest changes that may affect feedback from public or drivers
Maintain a top notch satisfaction with Driver Zendesk/ Email account queries
Prevent, Detect, Deter and investigate potential frauds
Handle payment rejections and work with drivers or passengers to ensure a correct resolution
Keep CE updated on latest changes that may affect feedback from public or drivers
Maintain Driver Zendesk/ Email account
Deliver driver engagement targets with the budget allocated
In-Depth Excel, including utilization of Macro
Experience with business process improvement or operations
Understands local market and what makes drivers tick
Accustomed to working against clear KPIs
Accustomed to working in a fast-paced environment
Minimum 1 year of work experience

CFS Operations Executive Resume Examples & Samples

Deep insight into customer needs in the local market
Insight into Supply Chain/Transportation Model of Major Key Clients
Cargo Management
Dealing with customs , custodian , transporter and rake operator
Optimum utilization of warehouse space for cargo storage
Vendor invoicing
Coordination with Client department for carting and stuffing of cargo
Drive LSS/VAS delivery targets for the region. Customize the product as per the needs of clients and foster the culture of customer satisfaction
Monitor and drive team Data Quality in Documentation
Prepare & maintain operational Contingency Plan
Maintain relations & conduct regular review meetings with Vendors
Deliver superior Service Delivery & maintain close contact with all Key stakeholders
Ensure DAMCO is complied with all of its statutory requirements for Customs, Ports, and local authorities
To develop KPI’s to monitor CHB vendor performance in line with expectations from DAMCO
Ensure maintenance of SOP’s
Initiate and drive regional projects when needed
Share best practices across the region
Monthly reporting and commenting on KPI development
To ensure that all locations in the entire region adhere to the customs requirements by maintaining proper records
Minimum 2 years of industry experience with the Logistics industry

Business Operations Executive, Interactive Resume Examples & Samples

Handle all aspects of online/digital advertising operations, which include order entry, billing and invoicing, campaign optimization, encoding, forecasting and reporting, trafficking, set-up, reconciliation and performance tuning
Ensures campaign delivery, performance and advertiser goals are being fulfilled as contracted
Works closely with internal business teams to ensure timely and correct implementation of custom executions
Develop and track key operating metrics
Manage coordination of integrating local ad networks with teams in the US
Maximize yield of ad networks through analysis of performance and provisioning recommendations to management
Ensure that direct sold, 3rd party, marketing, and network campaigns are implemented in an accurate and timely manner to ensure complete and correct revenue recognition
Interfaces with different internal tools and use them to traffic different ad units
Regularly monitor and analyze marketing campaigns and report metrics to Business Intelligence, User Acquisition, and Business Development teams
Regularly communicate with teams in the US to gather information on new initiatives, features, networks to be integrated, etc
Manage delivery of marketing assets & game files to Disney Interactive’s partners across the region
Support internal team in organizing & monitoring marketing assets
Support data gathering and research for presentations and reports
Perform administrative & logistics tasks that include sending out his/her manager’s travel and expenses, sending documents/packages to partners, PO processing etc
2+ years of experience in advertising operations and campaign management; working with both publishers and advertisers
2+ years of experience working with ad networks, ad exchanges and/or demand side platforms
Proactive and highly organize with the ability of managing multiple tasks simultaneousl
Experience with one or more ad serving platform preferred. Mobile ad serving preferred
Results-driven with exceptional attention to
Understanding or interest of the mobile games space
At Disney, having a diverse workforce is critical to our business. We welcome a variety of opinions, ideas and perspectives to ensure we continue to top our own performance and represent our global marketplace. When our people reflect the communities we serve, it enhances the way we connect to our guests, audiences and consumers. Together, we work toward an inclusive environment that fosters creativity, innovation and camaraderie across all of our companies

Administrative Analytical Operations Executive Resume Examples & Samples

Minimum 2 years related experience
Advanced computer skills including MS Excel
Ability to handle multiple projects
Excellent time management with ability to prioritise

Credit Operations Executive Resume Examples & Samples

Dealer/Fleet Credit Assessment
Financial analysis (FS, Stress test, Debt serviceability, Cash flow, etc.) for dealer credit
General information update of respective dealers (management, shareholder, loan structure, industry etc.)
Prepare application of LCC and RCC meeting
Communicate with dealers and MBK for wholesale financing
Dealer/Fleet Credit Monitoring
Monitoring respective dealer performance : Credit line utilization, ROT, WIA, Stock aging, WFS payment check, Double financing
Monitoring dealer credit status and suggest action plan to solve dealer trouble(Problem credit, Watch list)
Implement wholesale inventory audit
Dealer monitoring tool update and regularly report to management
Management wholesale contract files
Handle reports regarding wholesale issue
MBFSK Local Guideline and Policy Update
MBFSK local dealer and corporate rating model update based on global rating policy
Wholesale related project participation

Business Operations Executive Resume Examples & Samples

Manages a broad range of moderately complex supply chain processes, such as inventory analysis and planning, demand management, logistics management, and import/export operations typically with a large or complex global business unit
Identifies opportunities for process improvement and develops recommendations
Contributes to priority projects with complex analyses and assists in developing recommendations
Mentors junior-level staff
Good understanding of national and international trade requirements to align customs/trade function with business objectives

Biz Operations Executive Resume Examples & Samples

Directs and supports the consistent implementation of company strategies and initiatives
Proactively monitors and strives to maintain high levels of quality, accuracy and process consistency in the sales organization’s planning efforts. As needed coordinates planning activities with other stake holding functions & deep dives to derive actionable strategies in trouble areas
Proactively identifies opportunities for sales process improvement
Works to ensure all sales organization objectives are assigned in a timely fashion
Builds peer support and strong internal-company relationships with other key employees
Participate in group activity to develop and drive for process enhancement
University degree with min 3~5 years experience with atleast 3 years in driving Sales Operations
Deep exposure to the channel & retail business within a high-growth technology company
Exposure to Biz analytics and proficiency in using MS Excel; advanced Excel skill preferred
Directs the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed, coordinating with the appropriate management-level supervisors
Applicants should be strong in Communication Skill, Drive for Results, and comfortable dealing with ambiguous situation
Candidate must be independent, hardworking, responsible, good team player able to work under pressure & highly committed to the job

Operations Executive Resume Examples & Samples

Perform equipment calibration and measurement
Motivate and drive the team to meet and exceed KPIs
Motivate and drive the team to achieve business unit budget objectives in terms of revenue, operating profit margin, operating expenditure and optimal equipment utilization
Ensure smooth and optimal operation within the department with effective use of resources
Prepare regular job status report and communicate to Manager
Build and foster collaboration with internal teams involved in service delivery
Proactively keep in touch with the client base to strengthen relationships and ensure retention
Guide and coach team members whenever necessary
Liaise with client on technical issues when necessary
Maintain draft report format/template
Maintain good housekeeping at work stations/areas
Assist in the development and extension of new calibration scope
Increase calibration productivity and efficiency by adopting improved system and methods
Constantly strive to deliver outstanding services
Assists in audits, by both the accreditation body and 3rd parties
Provide the highest quality service to customers, in a timely manner, in order to maintain client satisfaction and maximize profit / grow the business
Build and proactively manage trust relationships with customers
Ensure availability to customers
Be abreast of SGS new products and services and propose them to customers as appropriate
Promote a positive image of SGS
At all times, adopt a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
Perform any other responsibilities assigned by senior management
Technical knowledge and experience in related field
Able to work independently and to coordinate several activities simultaneously
Business and profit minded with related technical knowhow. Competitive and profit-driven; re-invents competitive advantage
Able to interact with all levels of management
Good communication, negotiation and interpersonal skills
Works well under pressure, challenges status quo

Operations Executive Resume Examples & Samples

Arrange import/export shipment as per client instruction and Company guidelines
Communicate with the customers and overseas colleagues to follow up the shipment and confirm the shipment details & requirements
Ensure the cost-effective way to arrange the shipment
Provide schedule and get confirmation from the customer/freight payer to proceed with the shipment
Communicate with all parties pro-actively to ensure we deliver the service as required by the customers
Ensure the shipment information is updated accurately and timely in the system
Ensure all invoices are processed timely (within the billing / payment cut off of the client) and sent to the customer with all supporting documents to the requested location
Acknowledge subcontractors costs (carriers, truckers, brokers etc.) and follow up any discrepancy
E-file all documents of the job as per guidelines
Bachelor’s degree in Business Administration, Logistics or related field
Minimum 2-3 years’ experience in the sea freight Forwarding or shipping industry
General working knowledge of the Freight Forwarding environment is a Plus
Self-motivated, creative, energetic and hard-working
Good analytical, interpersonal & communication skills

Treasury Banking Operations Executive Resume Examples & Samples

3 A levels, or equivalent level of qualification with at least one in mathematics or a science subject
Previous experience within a Treasury Payment or Finance Operations area
Payment processing experience including SWIFT input
Demonstrable knowledge of UK payment systems (CHAPS, Faster Payments, BACS, Cheques)
Strong MS Office skills, particularly Excel

Operations Executive Resume Examples & Samples

First line of support for Equity Sales and Trading covering global equity markets, across single stock, portfolio trading and DMA
Trade bookings, amendments, allocation and confirmation
Exception monitoring and break resolution
Reconciliation and control oversight of complex business flows
Facilitation on complex settlement flows
Liaison with our settlement provider regarding failing trades and matching issues
Liaison with extended team based in Manila
First point of contact for client queries
Continual process challenging and efficiency improvements
Drive to improve operational robustness
Idea generation and market feedback/benchmarking

Operations Executive Resume Examples & Samples

Own and manage the available storage capacity of all the FCs in the region and work with cross functional teams on identifying continuous improvement projects which will enhance available storage capacity in the network
Accumulate data from various sources and identify the relevant data out of it and present in a way that would help take action and identify the current issues
Foresee implications based on the projected storage capacity requirement during peak vs available storage capacity in the region and come up with innovative and optimal storage solutions to support peak requirement
Train and direct associates for action and conformance of norms and practices which will help in enhancing the available storage capacity in the FC
Regular audit of the sites for various operational conformances, restrictions and norms of capacity planning and standard stow practices
Work with engineering design and FC launch project team to ensure all the design inputs are considered as per the standard requirements
5 to 2 years of experience in warehouse
Strong MS office knowledge
Excellent Communication skills - written and verbal
Engineering graduate preferable
Exposure to any WMS (Warehouse management system)
Previous experience in MNC – Warehouse/Distribution centers/Retail/ Manufacturing
Engineering graduate preferable (1.5 to 2 years of experience in warehouse)
Previous experience of working in a Warehouse preferred
He person should have Good analytical and problem solving skills with a capability of setting priorities and working under pressure
Must be able to multi-task, managing multiple sites simultaneously with attention to detail and high capability to work on different projects in parallel

Operations Executive Resume Examples & Samples

Manage the delivery process of your allocated campaigns
Work closely with planners and buyers to ensure efficiency, making sure the correct and relevant information is provided and to resolve any issues/queries that may arise
Liaise with the Finance department to ensure all campaign spends are correct and provide final monthly campaign amounts
Run reports on Postman (Rapport booking system) as and when needed
You must have excellent attention to detail and capable of managing your workload
You must be confident in communicating with people at all levels as you will have daily contact with colleagues face to face and with suppliers by phone and e-mail
You should be a team player and not be afraid to get stuck in and help, whatever the task
Knowledge of the following MS packages is necessary: Outlook, Word, Excel. Training will be given on our in-house database system

Mortgage Bank Consumer Direct Operations Executive Resume Examples & Samples

Develops and owns the comprehensive execution plans for every major business initiative that impacts the front line. Presents executive summaries to senior level leaders while also summarizing and presenting out the tactical details to the sales, ops and underwriting leaders
Accountable for completion of all of the actions prior to launch, support during launch, and follow up actions post launch for the major business initiatives they own
Has ownership of the requirements on behalf of all customer facing channels for all project activities including; concept, assessment, requirements drafting, design, development, communication, and implementation
Leads and owns all execution trade off decisions. Ensures that cross functional teams have identified detailed scenarios and use cases, all corresponding risks have been identified and evaluated and solutions are properly selected
Leads cross functional teams ensuring that clear understanding of the key customer and frontline experience issues exists and that the solutions being implemented by active projects are aligned to the key drivers of the customer experience
Is responsible to foster relationships to provide awareness of channel and customer needs with key organizations outside of the Operations, Underwriting and Sales channels including but not limited to; Marketing, Communications, Product Development, PMO, Learning & Development, Human Resources, Finance and Technology
Serves in a consulting or subject matter expert capacity on enterprise-wide project teams to ensure enterprise-wide integration of reengineering efforts accomplish project activities and objectives
Leads cross functional sub teams on technical solutions needed from systems design
Partners with marketing, product development, to influence solutions in a positive way for the front line and customers through the requirements, design, deploy and post launch stages of a project
Solves complex, multi-faceted problems facing day-to-day operations; deliver simplified solutions that allow the department to seamlessly provide customer service excellence
Proactively identifies potential issues as a departmental expert and collaborates with cross-functional partners to mitigate issues and risks by planning/implementing solutions with a sense of urgency
Produces high-quality project documentation
Documents lessons learned and ability to apply to subsequent projects
A Bachelors degree (or equivalent experience) in Business, Finance, Economics, Business Administration or related discipline
A minimum of 5 years in Project or Change Management in the financial services industry; Mortgage Banking experience preferred
Experience in process design and management including proven success in process design, optimization, analysis and documentation
Full industry knowledge of customer satisfaction drivers; strong understanding of policy/process impact to the front line employees and customer satisfaction
Previous experience managing teams with cross-functional program leadership impact
Proficient in MS-Office – specifically Excel, Word, Power Point, Visio
Demonstrated leadership skills

Chase Private Client Operations Executive Resume Examples & Samples

7 – 10 years of mortgage originations experience; specifically mortgage operations
Proven track record of 3 successful years as a Site Manager with above average performance ratings
7-10 years management experience managing a team of 3 or more Sr. Managers (mortgage banking industry preferred)
Proven ability to lead, coach, and mentor at all position levels including taking leadership role with other site managers
Proven ability to manage large scale production operation
Comprehensive knowledge of Federal and State regulatory policies and procedures
Knowledge of FNMA, FHLMC and Government guidelines
Problem solving and analytical skills critical
Strong interpersonal skills; the ability to effectively interact with various styles and levels of management and be able to adjust own communication style as needed
Strong PC skills, including Excel, Work, PowerPoint
Ability to consistently maintain high performance level in stressful situations
Travel requirements; < 25% travel, but travel will be needed on occasion to support business needs

Business Operations & Executive Assistant Resume Examples & Samples

Support the D&E Bus Ops and PMO initiatives
Performs administrative duties for executive management
Gather data and generate reports for management [i.e. Opportunity Pipeline, Projects Portfolio, Capacity Planning]
Maintain and update PMO tools and systems
Support creation and review of KPI, metrics
Establish and disseminate PMO frameworks and standards
Interact with PMO corporate team and Americas based site primes to plan, implement and deploy PMO corporate tools, system and initiatives
Assist with the implementation of PMO projects and activities within regional design centers
PMO specialist communicates effectively to the stakeholders delivering information and presentations, providing status reports and progress updates as needed
Working with I&NV Americas executive and senior management group to provide administrative support

Senior Operations Executive Resume Examples & Samples

Ensure the smooth administration of work in the mobile department working closely and together with the operations team
Ensure efficiencies, accuracy and accountability
Ensure all settings are correct in the ‘Edit Survey Details’ in accordance with best practice for country concerned
Monitor and ensure that quota ratios are maintained
Highlight any concerns to Operations Manager
Consistently manage own priorities to achieve all deliverables
Matric or equivalent NQF Level 4 qualification
Advanced computer literacy (Office suite)
Previous market research experience in data collection methodologies/technologies essential
Previous management / leadership experience essential

Operations Executive Resume Examples & Samples

Excellent organisational skills, ability to meet deadlines and perform under pressure
Ability to multi task more than one event/market at any time
A self- motivated and solutions driven approach to problem solving
Ability to make quick and informed decisions in time pressured environments
Experience of organising events (preferable)
Strong telephone manner
Strong commercial skills
Organisational awareness of the business
Word advanced (essential)
Excel advanced (essential)
PowerPoint moderate (essential)

Investor Operations Executive Resume Examples & Samples

The first point of contact for the Service Providers on a daily basis ensuring complete oversight of their service offering
Participate in the management of the team's email inbox on a daily basis, ensuring that correspondence and verbal communication is handled in a professional manner and in line with team guidelines
Become a Subject Matter Expert (SME) for our strategic investor system Audrey and have the ability to run reports and provide analytics on investor data
Attend monthly service reviews and due-diligence meetings with Service Provider
Ensure Service Providers are meeting the SLA and escalate any issues, breaches, etc
Manage the incident process with Service Providers for any operational incidents escalating where necessary
Work with the team to deliver excellent client service to investors, internal stakeholders (Middle office, Front office, Legal, Compliance)
Stay informed of Industry changes and impact relevant products
Constantly review and enhance existing processes and incorporate change to make team more efficient
Data Integrity Ensure data is fully populated to allow for accurate reporting, identifying and remediating any data gaps

Operations Executive Resume Examples & Samples

Oversees the day-to-day operations for the Enterprise Document Management (EDM) function
Influences suppliers in achieving Disciplined Execution objectives
Defines and/or implements EDM process definitions and quality standards for purchased materials
Identifies and mitigates risks, controls, etc. Understands and manages the regulatory requirements of ongoing operations
Directs the completion of projects and initiatives and ensures delivery of expected results. Influences and directs activities across functional teams that deliver positive contributions towards meeting CoSA strategic and operational business objectives and financial goals
Attracts, motivates, develops and retains highly skilled workforce. Provides coaching, development, and training for employees by communicating the vision and aligning their strategies and activities to achieve the mission
10 or more years of progressive related experience developing strategies, managing major initiatives and delivering results within a complex matrix environment required
4 or more years of people leadership experience in building, managing and/or developing high-performing teams required
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree
Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals required
Executive-level business acumen in the areas of business operations, industry practices and emerging trends required

Ad Operations Executive Resume Examples & Samples

Implement client campaigns
Client operations training (CMP usage, UI walkthrough of publisher UI to partners on campaigns)
Monitor and optimize partner performance
Support clients and partners with all implementation issues
Partner closely with the Sales organization to help educate them on our extensive product offerings
Experience in a campaign management role
Impeccable attention to detail; service-minded and team-oriented
Track record for forward and innovative thinking
An extensive understanding of how campaign performance is measured
Strong analytical skills with the ability to recognize trends within the data to better optimize client campaigns
Must be fluent in Italian

Operations Executive With German Resume Examples & Samples

Solves problems brought to their attention by the customer (internal or external)
Contribute to more efficient work processes
Centre of competence on XDM, XSM and XRM
Ensures effective shared mailbox management
Participate in team meetings and general inputs in day to day improvements
Meter Read and Billing
Asset Management and MACD
Management Information
Strong IT skills capable of using multiple Xerox systems with training
Ability to liaise with clients – obtain data over the phone
Understanding of workflow processes and ability to change
Proactive approach and self-motivated
Good communication skills both verbal and written
Ability to build strong relationships with remote delivery organization
Language competency – English and German
MS skills – good level of Excel

Operations Executive Resume Examples & Samples

Working closely with Director of Operations, Head of Flight Operations and Senior Operations Officer to ensure that we innovate and work towards excellence in operational organisation and delivery to our customers
Embed best practice and enhanced processes/procedures across BMCSO Operations
Liaise as necessary with internal Departments (Commercial, Flight Operations, Engineering and Finance) to ensure there is a clear understanding of customer requirements
Assist with the Operational aspects of commercial presentations/proposals as required in liaison with the Commercial Dept
Participate in supporting all Tender processes as required
Position will require an individual to also look at all aspects of BMCSO operational activities through a business dimension to ensure maximum efficiencies are achieved
To act as a strong coordinator role between Flight Operations and Ground Operations
Assessing and co-ordination of Landing Sites
Co-ordination and liaison of third party service suppliers including Training
Assisting Director of Operations in creating annual departmental budgets
Highly organised project manager
Commercially orientated
Good at building relationships
Analytical and strong ability for forward planning skills
Working in a busy close teamwork environment
Ability to perform under demanding timelines and operational situations
Proven Operational experience
Aviation experience essential
No professional qualifications required but excellent written and verbal communications skills will be essential to the role
Good numeracy levels will also be required

Junior Business Operations Executive Resume Examples & Samples

Ownership of invoicing process from all Business/Sales operations executives
Administrative tasks which could include, and are not limited to, the organization of promotional events, samples ordering process, updating master data, database maintenance, artworks etc
Ensure linkage between sales and other relevant departments (Finance, Category Marketing, Customer Marketing, Procurement, CS&L)
Point of contact for customer enquiries
Maintaining customer price list whenever necessary
Backup of master shopper (key user of CRM system)
Administration of sales compliant documentation (trade agreements) and subsequently administration of relevant data in SAP (customer master data, price lists, assortment, payment terms, etc.)
Experience working in an international environment
Experience in Business Administration
Excellent organization and priority setting skills
Excellent computer literacy - esp. Microsoft office
Experience in analysis & critical reasoning
Can-do attitude
Interpersonal Savvy
SAP, CRM tools, etc. would be an advantage
Any other EU language would be an advantage

Operations Executive Resume Examples & Samples

Manage all merchant servicing enquiries and support, including troubleshoot escalation, device replacement, payment discrepancies and relocation requests
Prepare schedule and record completion for all servicing calls to merchant by external vendor, compile reports for such task and match against monthly billings
Support end-to-end activities for training and deployment, and ensuring activities are kept within timelines, managing internal and external stakeholders
Keep accurate asset tracking and assist with stock takes/checks activities on a regular basis, prepares relevant reports and monitoring
Administer monthly tracking of all expenses by the department, prepares accruals and tracking such till closing each expense items, expert with SAP, handling all SO, PO and GRS
Handle any other merchant operational issues as part of merchant servicing and assist to manage project implementations and timelines with vendors and merchants on an as needed basis

Settlements Operations Executive Resume Examples & Samples

Effectively manage the prevalence of key data exceptions, ensuring data integrity and validity in the BGAS and ENRD Electricity Non-Half Hourly and Half Hourly Portfolios
Resolution of data exceptions within short timescales
Root cause analysis of data exceptions and liaison with key stakeholders in order to inhibit future recurrence
Understand the health, safety, environmental & associated legal requirements that are relevant to the work and complies with these
Understands and actively promote issues regarding health, safety & the environment
This role requires interaction with multiple parties across British Gas and external partners
The role holder will need to build, sustain and manage effective relationships with internal customers, external partners and key stakeholders across the business
A working knowledge and understanding of Electricity Data Flows, Electricity Industry Processes & Core Internal processes including Registrations & Billing
Strong relationship management (internal and external) skills and the ability to drive performance
Effective communication skills and the ability to influence others
Excellent organisation skills and effective self management
The ability to analyse and interpret large data sets
Able to work on multiple queries in tandem with one another
MS Excel at an intermediate level
Results orientated, performance management focused
Influencing a colleague, Customer and 3rd party level

Operations Executive Resume Examples & Samples

Working under the guidance of the Resourcing lead and coordinating with the Central Retain team, you will be responsible for day-to-day resourcing queries, compliance with Retain processes, follow up variance reporting and monitoring and liaising with Competency leaders and the UK FSO TAS Leadership team
Supporting the monitoring of engagement metrics and profitability against planned measures
Assisting with ongoing maintenance and improvements of business protocols and processes across the FSO TAS business
Supporting the team’s Internal Communications program through co-ordination of meetings, preparation of slide packs etc. Review and maintenance of key aspects of Internal Communications (e.g. intranet pages)
Supporting the Analyst programme lead to coordinate study leave dates, prepare training materials for TAS induction and wider FS UK induction
Involvement in the organisation of mid-year and year-end review committee meetings as well as pulling together key management information for the review committee panel
Involvement in organising social events for the FSO TAS UK team. As part of the social committee you will actively liaise with venues and negotiate costs ensuring consistency with allocated yearly social budget
Ad hoc support on other Operations initiatives across a broad range of functions
Demonstrating a good understanding of resourcing and quickly getting up to speed on with our resourcing system and skills within the business
Managing senior stakeholder expectations throughout resourcing requests and ensuring that you are flexible in your approach to dealing with issues
Contributing and supporting on wider FSO TAS Operations projects and initiatives
Owning and accurately updating certain MI reporting
Developing a solid network within the FSO TAS team and wider business
Numerate, and strong analytical skills with a high degree of accuracy and attention to detail
Proficient with computer skills including basic business software (Word, PowerPoint, advanced Excel, Outlook and Explorer) and able to pick up new systems quickly
Ability to work largely on own initiative and be proactive in developing and building knowledge
A strong team player with effective team communication skills and ability to build good team relationships, and the confidence to deal with senior stakeholders
Professional, confident and proactive
Flexible in approach and enthusiastic
The ability to pre-empt deadlines and pursue colleagues for relevant information
A desire to embrace and drive change whilst identifying and supporting process improvements and demonstrating best practice
Ability to learn new processes and skills quickly

Operations Executive Resume Examples & Samples

Ensures successful new agent operational roll out
Acts as the key local contact to coordinate the delivery of new initiatives for agents such as
Work as a first local point of contact to resolve agent and customer queries/issues in a timely manner, liaising with internal functional teams as appropriate, in relation to transactions, products, transaction forms supplies, delivery and template finalization, IT issues initial set up and on-going queries, settlement of financial transactions, and MIS Report Analysis
Act as the liaison points of customer service center to clear agent issues such as faxing,/settlement reporting,/proof of payment requirement /Customer Complaining Escalation, etc
Delivers on the phone and face-to-face training to new agents until live date. Identifies training needs of existing agents and deliver any re-training initiatives
Conducts follow-up calls to ensure new Agents are able to provide
Escalates non-operational issues to relevant team members
MoneyGram appropriate services to customers
Ensures local operational issues of commercial importance are escalated to the next level to the appropriate individual/teams in a timely manner
5-8 years' working experience in a customer-facing support role within a front-line customer service/help-desk/sales support/operations environment
Computer literacy excellent working knowledge of the MS suite of packages and operating systems
Ability to communicate clearly to people for whom English is not their first language
Excellent customer service skills, responsive to the needs of Agents, customers and the business
Able to influence others to ensure issues are resolved
Able to work in a culturally diverse environment
LI-SG1

Product Operations Executive Resume Examples & Samples

Report to the Product Operations Manager to assist efficient product launch for APAC regions
All Product Set up Activities, utilizing and maintaining multiple databases to obtain and update product attributes
Serve as subject matter expert for Product Add Launch Processes. Coordinate and be responsible for Product Add Projects, including project entry, plan, schedule, and make sure work items meet their timelines
Monitor and report on project/work item progress to stakeholders in a timely manner, utilize Scheduling and forecasting to Reduce Escalations
Interaction with all key international resource functions to manage all projects through from end to end and follow technical processes to ensure projects and products are launched in a timely manner. Track and log issues to be addressed at quarterly reviews
Interaction with International Ops team counterparts to ensure commonality in role and responsibilities as well as best practices
Build rapport with Asia Pac Account Managers to enable effective communication orders and a close/collaborative working relationship
Maintain master database of regional product information, manage data inventory and reordering
Maintain Test card Inventory for all active Asia Pac Products, management of stock budgeting and forecasts
Create and maintain up to date documentation and processes
Employee may perform other related duties as assigned to meet the ongoing needs of the organization
1 – 2 years Applicable Experience Working in an Operations type role in a relevant Industry and/or setting is highly desirable
Willingness to learn and ambition to be successful
Confident communicator & ability to interact at any level
Highly organized with acute attention to detail and ability to manage several projects & tasks simultaneously
Results-focused, collaborative team player with proven ability to also work independently
Strong technical skills and not afraid to ask questions to ensure a thorough understanding
Ability to work under pressure in an ever changing business environment
Ability to work equally well independently or part of a team and able priorities tasks
Highly proficient with Microsoft Office (Word, PowerPoint, Excel)

Operations Executive, Stoke Poges Resume Examples & Samples

Ensure high levels of communication with key customers both internally and externally
Maintain relationships with established dealers/suppliers
Attend department and sales branch meetings. Maintain regular contact with the branch
Promote and support internal and external incentives
See beyond the departments boundaries via keeping up to date with all forms of communication within SFS
Contribute to various projects
Strong internal relationships with the following departments: Sales (internal & External), Asset Management, Collections, Customer Service, Customer Accounts and Finance
External relationships with dealers, suppliers and end users
Experience working in a customer service role within an office environment
Self motivated, reliable, enthusiastic individual looking to learn and develop in a large organisation
Professional individual with excellent communication skills
Experience working within a financial/banking environment will be highly beneficial
Competent user of IT and MS Office suite

Operations Executive Resume Examples & Samples

Responsible for daily Intermodal, Equipment and Inland Container Terminal Operations execution
Managing connection of cargo to destined service, avoiding/ managing service failures & minimizing claims & liability. With special focus on key clients
Responsible for maintaining requisite empty inventory at responsible locations to maximize exports & work in tandem with cross functions to increase equipment match back, reduce positioning cost
Responsible for ensuring that equipment does not stay as longstanding
Work closely with cross functions & external stake holders to proactively solve operational challenges & deliver what we have promised to the customer
Responsible for adherence to all defined operations processes at all responsible locations & Comply with regulation in place

Ad Operations Executive Resume Examples & Samples

Manage day-to-day relationships with Platforms (like DSPs, DMPs, SSPs, etc.), Publishers, Ad Exchanges and Ad Networks
Review and evaluate partner/platform performance metrics across all direct Advertiser/Agency business and direct partner/platform business
Manage implementation and technical troubleshooting of new and existing client implementations across both internal teams and key client contacts
Collaborate with Sales Engineering, Product and Business Development teams to identify and capitalize on new business and growth opportunities with existing clients

Campaign Operations Executive Resume Examples & Samples

Applicants must have proven experience in Digital Operations and Airtime management
Clear understanding of the TV/Digital advertising industry
Strong knowledge of using an adserver to cover both Display and VOD advertising
Ability to work under pressure on multiple projects and to meet strict deadlines
Excellent administration and computer skills including a good knowledge of Excel
Experience in using Business Objects to create extensive reports

Operations Executive, Grabhitch Resume Examples & Samples

Responsible for maximizing driver retention, trips per driver, and passenger retention
Executes on daily tasks needed for smooth running of the business, and for cultivating an active GrabHitch driver and passenger community
Sets out and implements key SOPs for various processes, communicates SOP to stakeholders and supervises the implementation of these SOPs (including how to address customer feedback, payments failures)
Monitors efficiency of the current processes; implement changes to optimize efficiency
Communicate with drivers via formal and informal channels to inform them of the latest developments in the app and seek their feedback
Communicate with passengers via formal and informal channels to address complaints, communicate latest promotions / activities, and take feedback
Propose, negotiate and implement various perks or loyalty rewards for the driver and passenger community
Grow the community via partnerships or collaborations with various relevant groups (e.g. carpooling clubs, schools)
Analyse and monitor relevant driver metrics (e.g. active rate, match rate, churn rate) and implement initiatives to improve the health of the driver community as needed
Bachelor’s degree or Diploma in any field
Fresh graduate are encouraged to apply
Ability to work independently and deal effectively with complex, changing, and ambiguous environments

Business Operations Executive Resume Examples & Samples

Provide the critical analytical thinking on various projects and initiatives: Develop internal performance trackers and reporting. Develop sophisticated tools, including city level performance, product adoption, and productivity
Key client contact: Be the first point of operational contact for all Special Project clients
Build and execute operational processes:Across our various initiatives, review operational processes to streamline our scaling potential
Manipulate and transform data: Design, build, run and improve reports. Identify and develop possible data sources that are not currently covered
Performance Tracking: Design and execute goal-setting, KPI/performance review, key programs reviews
Min. 2 years of relevant operational or analytical work experience
Can demonstrate strong analytical achievements
Excellent analytical and numerical skills
Strong track-record of hitting targets and exceeding business expectations

Operations Executive Resume Examples & Samples

Ensure that the service provider has the necessary resources to perform their role and effective co-ordination of the physical workplace, for people and the organization
Manage all financial aspects associated with the Group Property scope within the areas of responsibility
Ensure the service provider owns and provides timely reports on monthly performance
Support the service provider and customer base with management and control of discretionary spend as well as the creation of capital budgets, prioritizing spend on criticality and condition
Develop and maintain a strategic stakeholder management plan that ensures an effective strategic interface is achieved, such that the country manager is able to: understand the overall business strategy, the drivers, measures and objectives, how it is developed and implemented, along with relationship with Group Property's strategies and objectives
Establish and maintain effective reviews of strategy with both Group Property HQ and the business, to ensure it aligns with any change in circumstances, that potentially impacts on property and facility services
Ensure that the site property strategies align with the site business and Group Property strategies
Create effective interfaces with the service provider and their delivery teams that ensures appropriate tactical changes to the service delivery, such that they may be required and can be delivered in the most efficient way
Develop and maintain a continuous improvement program, in-line with the challenges at sector & business level
Lead & Manage team of four that provide support Facility Management services in Corporate Space, Strategically manage the supplier relationship within the geographical area of accountability
Accountable and responsible to manage the Service Partner to meet all budget and cost challenges based on a broad based skill set to programmatically manage the service partner

Operations Executive, SO Resume Examples & Samples

Ands-on experience on security setup/maintenance process is preferred
Should be open to work in night shifts
Ability to work under pressure and handle escalations

IM , Operations Executive Resume Examples & Samples

Assist with the initial and on-going registration of the of the fund ranges in the various jurisdictions in which the fund are distributed, including liaising with regulators and legal counsel. The role will require the operations executive to learn/acquire knowledge of local requirements and regulations to ensure on-going compliance in these jurisdictions
Issue of documents to Library (document repository), websites and other parties, as required
Filing of final documents with various regulators
Maintain complete and accurate records
Maintain data information spreadsheets in accordance with business requirements and agreed Service Level Agreements
Ensure compliance with price publication requirements in the various jurisdictions in which the products are available for sale
Maintain Application Forms and associated suite of documents in accordance with business requirements
Provide support to the wider Operations Department when required
Internal/ External Legal advisors
IM EMEA Compliance
IM EMEA Marketing
IM EMEA Performance
Trustees and Custodians
External Translators
Other external service providers
Graduate preferred
Strong Organisational skills
Good Time Management skills
An ability to self motivate
Strong verbal and written communicator
Technical Skills, Knowledge, Systems Knowledge (and associated skill level)
Word/Excel skills
PowerPoint/Outlook/Adobe acrobat skills (not essential)
Academic/Professional Qualifications (or equivalent qualifiers)
Strong Administration
High Standard of English Language

Operations Executive Resume Examples & Samples

Currency conversion implementation
Cost-saving initiatives
Work as a first local point of contact to resolve agent and customer queries/issues in a timely manner, liaising with internal functional teams as appropriate, in relation to transactions, products, transaction forms supplies, delivery and template finalization, IT issues � initial set up and on-going queries, settlement of financial transactions, and MIS Report Analysis
Conducts follow-up calls to ensure new Agents are able to provide MoneyGram appropriate services to customers
Computer literacy � excellent working knowledge of the MS suite of packages and operating systems

Client Operations Executive Resume Examples & Samples

Providing support to client facing brokers by delivering timely and accurate production of insurance documentation and client billing
Developing your technical expertise in all major classes of insurance and Marsh’s specialist services
Build and maintain strong working relationships with internal and external stakeholders
Contributing to the achievement of Marsh Client Operations Service Level Agreements and key performance indicators
Collaborating with colleagues throughout the Marsh business to deliver a high standard of Client experience
Experience within a busy administration role within an office environment

Business Improvement Operations Executive Resume Examples & Samples

Perform existing process mapping and update whenever it is necessary
Build hypothesis and collect facts to identify pain points/issues/bottlenecks through data analysis, observation, interviews, and time study
Propose potential solutions and confirm it with business owners or users
Develop project charter consists of issues & risks, objective/targets, PIC, high-level timeline, potential solution, estimated cost, expected benefits (qualitative/quantitative), and change impacts
Define and maintain operating model (process flow, organization, KPIs)
Develop and maintain standard procedure and provide required templates for Operations and Business Improvement department
Liaise with Business Improvement Execution & PMO team on initiatives ready for execution
3+ years experience in business process modelling or operating model design
Good in data analysis
Advance in excel, powerpoint, and visio
Have basic knowledge in finance
2+ years experience in business improvement

Digital Operations Executive Resume Examples & Samples

Supporting the Digital Product Manager on the day to day running, testing and development of the Box Plus Apps
Responsibility for regular and ad-hoc reporting to the digital team, wider business and external partners
Working closely with internal and external developers to help scope, implement and test new product developments and features
Maintenance and development of internal systems used for data collection
Liasing with external developers, raising urgent bug fixes and support managing the product backlog
Previous experience managing databases (MySQL or similar)
Experience in a programming language (Node, Javascript, HTML5, PHP, Swift, Wordpress etc) or a willingness to learn on the job
Great analytical skills, working with the team on spotting trends and making recommendations
A bright and motivated person who can work as an individual and a team player, with excellent verbal and written communication skills
Great attention to detail, with proven organisation skills and a can-do approach to problems and challenges
Able to multi-task and work on a range of projects
And of course, a love of popular culture and music!

Operations Executive Resume Examples & Samples

Liaise with exhibitors, contractors, venue staff and RX UK teams on all aspects of on-site activity
Produce and organise manuals and relevant documentation
Work with the Operations Manager to ensure all Health and Safety regulations are complied with
Process the approval of stand designs and co-ordinate floor plan layouts ensuring the best yield
Working at a variety of venues. There is a considerable amount of travel involved for both site visits and organising the exhibitions
Experience of event organisation within the exhibition industry
IOSH Managing Safety Certificate (preferred but not essential)
Excellent multi-tasker
Good understanding of relationship management
Enthusiastic attitude

Direct Operations Executive Business Sponsor Resume Examples & Samples

Strategic thinker with demonstrated ability to work across functions and enterprise programs and initiatives
Strong leadership and communication skills and must lead by example
Self-motivated with the ability to multi-task in a fast changing work environment
Ability to handle and maintain highly confidential information
Ability to communicate and deal effectively with all levels of employees and management
Effective verbal and written business communication skills required
Flexible and adaptable to changing priorities
Familiarity and competency in ResWare or similar title related software
High school diploma/GED required. Bachelor’s preferred
Minimum of 10 years of experience in related field (title and escrow) which includes demonstrating expertise in a variety of the field’s concepts, practices and procedures

Operations Executive Resume Examples & Samples

Supporting SAP IT Solutions Team
Participating in daily duties of SIS Team
Gaining experience
Developing skills
Learning about our company
Unique opportunity to develop your skills in SAP and IT area
Experience in multinational company
Possibility of full-time employment after the internship

Operations Executive Resume Examples & Samples

At least 1 years working experience admin/ customer service environment
Knowledge of Logistical processes
Organisation skills
MS Office knowledge, Especially Excel
Experience with CRMs
Must speak Dutch and English
Knowledge of French is an advantage but not a must

Operations Executive Resume Examples & Samples

This position reports to the Division Manager and directly supervises the Junior Operations Executives, Technical Operations Assistant, Senior Inspectors, Inspectors, office staff and coordinates with the Technical Sales Specialists
Organizes day-to-day operations and assists the Division Manager in controlling operational activities of the division
Performs various supervisory and administrative duties. These include but are not limited to recommending changes in division policies, procedures and practices for continuous improvement, determining staff requirements of his/her unit, screening and interviewing short-listed candidates for hiring, training subordinates, recommending personnel movement and salary changes, work distribution and delegation, performance evaluation, and disciplining
Ensures implementation of his/her unit’s quality management systems including addressing SIRs raised
Performs technical jobs in the absence of the subordinates
Reviews and approves reports related to his/her unit
Performs other related duties as may be assigned either in support of departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior
Recommendatory authority on matters related to product development, pricing, promotion and place to improve market position for verification services
Approval of attendance records and overtime sheets
Recommendatory authority on matters related to staff that will enable him/her to execute any of the above-mentioned functions
Decision-making on corrective action for staff misconduct involving penalties of up to five working days and recommendatory authority for more than five working days penalties
Complies with the QHSE policies including but not limited to
Maintains a sound understanding of QHSE management techniques and the commitment to deliver QHSE performance that meets the expectations of SGS
Maintains a strong knowledge of and commitment to Group and Divisional QHSE Targets and Objectives by setting, monitoring and formally reporting local Targets and Objectives
Balances production and cost control demands with QHSE needs while not allowing one to become subordinate to the other
Ensures risk assessments are completed for all routine and non routine activities
Ensures Safe Working Methods are in place and applied in all operations and as identified by contract
Identifies client and project QHSE requirements and ensures these are built into the work while supporting the Group QHSE Management System
Ensures that suppliers / contractors are apprised of relevant QHSE requirements and that any adverse QHSE impacts of their activities or products are managed and minimized
Identifies and provides relevant QHSE training for their personnel
Actively promotes good housekeeping and safe use of equipment
Participates in incident investigations involving their department personnel
Assists QHSE staff in the completion of department QHSE audits
Organizing, human relations, communication and computer skills

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