Field Services Engineer Resume Samples

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RW
R Wolff
Ryan
Wolff
474 Koepp Lakes
Los Angeles
CA
+1 (555) 381 3354
474 Koepp Lakes
Los Angeles
CA
Phone
p +1 (555) 381 3354
Experience Experience
Philadelphia, PA
Field Services Engineer
Philadelphia, PA
Williamson-Sipes
Philadelphia, PA
Field Services Engineer
  • Provide timely, detailed and accurate reports on service work performed, product performance and follow-up
  • Provide feedback including suggested improvements on UOP process and process control designs
  • Assist Sales Engineers in the demonstration of Emerson Process Management products to potential customers and proactively promote service
  • Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products
  • Provide recommendations on repairs, process improvements, and cost savings
  • Develop training materials for end user customer and provide onsite and off-site training for customers
  • Assist customer in scheduling maintenance and workload
Dallas, TX
Senior Field Services Engineer
Dallas, TX
Dickens-Dare
Dallas, TX
Senior Field Services Engineer
  • Mentoring: Plays a key role in mentoring and training new field engineers in the team
  • Business growth: Act as a consultant to the sales and modality specialists in their area of expertise
  • Complete all planned Quality & Compliance training within the defined deadlines
  • Identify and report any personal quality or compliance concerns immediately to the Quality Organization
  • Insure timely dispatch closure
  • Administration: Responsibly completes all administration tasks on time. Ensures the timely completion of FMIs and PMS inspections in their area either by them or other assigned FE’s
  • Productivity: Recommend and participate in productivity projects aimed at controlling costs and improving efficiency of the service business
present
Phoenix, AZ
Lead Field Services Engineer for Large Motor
Phoenix, AZ
Hermiston LLC
present
Phoenix, AZ
Lead Field Services Engineer for Large Motor
present
  • Perform administrative functions, such as: writing technical reports, ordering materials, securing quotations, filing/archiving data and documents
  • Provide technical direction of field service, repair, and troubleshooting
  • Provide mechanical testing including vibration analysis and alignment
  • Provide electrical testing including Megger, P/I, surge test, winding resistance, drop test on rotor, hi-pot, bar-to-bar, set neutral
  • Provide technical direction of commissioning of motor controls (incl. PLC, Drive and HMI) and instrumentation, vibration monitoring, switchgear, lube systems, cooling systems is an asset
  • Provide instruction and guidance via training courses to customers' personnel
  • Prepare and finalize job details for invoicing
Education Education
Bachelor’s Degree in Engineering
Bachelor’s Degree in Engineering
Cornell University
Bachelor’s Degree in Engineering
Skills Skills
  • Thorough knowledge of Microsoft Office application tools. Outlook, Word, PowerPoint, Advanced knowledge of Microsoft Excel (Pivot tables)
  • Ability to use basic measuring and recording equipment such as temperature indicators, pressure gauges, and voltage testers
  • Knowledgeable experience in C++, web applications, HTML JQuery, CSS is
  • Knowledge of basic hand tools, i.e., socket sets, wrenches, pliers, screwdrivers, saws and hammers, etc
  • Intermediate working knowledge of electrical, electronic, pneumatic, and mechanical control devices
  • Strong problem solving and organizational skills to gather information from multiple sources for the purpose of developing alternative solutions to repair and maintenance issues
  • Ability to read steam, gas, water, and electric utility meters
  • Ability to read and use shop manuals and drawings
  • Knowledge of power tools (pneumatic, electric, or engine drive) drill motors, saws, grinder, impact wrenches, and drain cleaner, etc
  • Good verbal and written communication skills
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15 Field Services Engineer resume templates

1

Field Services Engineer Resume Examples & Samples

  • At least 2 years of professional experience from technical roles
  • OHS statutory requirements impacting the local market
  • Hazard identification and Risk Assessment, Accident Investigation or RCA, Working At Heights including Climbing and tower access,
  • RF / EMF Awareness, Lone Work requirements, First Aid, Responsible driving and vehicle inspection. Life Saving Rules
2

Field Services Engineer Resume Examples & Samples

  • Video Conferencing background with (7) or more years of hands-on experience with Polycom core infrastructure (RPAD, DMA, RMX, RPCS, RealConnect, RP One and Resource Manager) or 3rd party products
  • Preferred mid-level understanding and integration experience with one of more of the following Microsoft Lync Server 2010, Microsoft Lync Server 2013, Office 365, Microsoft Exchange 2013 or higher (highly desirable)
  • 75% regional and 35% US travel required
  • Spanish and English Language proficient, Portuguese Language desired
3

Field Services Engineer Resume Examples & Samples

  • Good command of oral and written English skill
  • A depth of relevant experience in energy power industry
  • Training/experience with installation and maintenance programs for Gas Turbine & Generator sets and all related offbase related auxiliary equipment
  • Strong customer service-oriented
4

Field Services Engineer Resume Examples & Samples

  • Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products
  • Provide Project and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate
  • Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions
  • Reporting includes obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support
  • Make recommendations on findings
5

Field Services Engineer Controls Resume Examples & Samples

  • Providing input for Daily Outage and Weekly Installation Reports
  • Maintaining strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
  • University degree in electrical/electro-technical engineering or equivalent experience
  • Related work experience, preferably in the energy industry. Experienced applicants are welcome
  • Excellent command of oral and written English
6

Field Services Engineer Resume Examples & Samples

  • Provide technical direction to a team of technicians and craft labor for the installation, commissioning, troubleshooting and maintenance of generator excitation & protection, and auxiliary equipment including Breakers, MCC's, transformers and motors GE /Non-GE
  • Provide leadership in the resolution of Generator excitation, control and protection and associated plant troubleshooting through interfacing with our engineering department
  • Provide leadership in on-site safety and quality systems
  • Promote customer image of GE's products and services and how these can support their availability and reliability needs
  • Support the business growth requirement by driving customer satisfaction through delivery of top quality service
  • BS/BA degree or equivalent experience (University degree - electrical engineering)
  • Good command of oral and written English and Greek
  • A depth of relevant experience in electric power industry
  • Familiarity with electrical testing such as Current Injection, HV, LV, meggar , resistance and acceptance testing
  • Experienced in Excitation systems on GE and/or Non-GE Generators would be an advantage
  • Ready to work continuously at customer facilities, site and to travel extensively
  • Environmental, health & safety mindset and compliance
7

Field Services Engineer Resume Examples & Samples

  • Installs, troubleshoots, and maintains products/equipment
  • Trains customers, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
  • Determines and recommends which products or services best fit the customers' needs
  • Familiar with a variety of the field's concepts, practices, and procedures
  • Performs a variety of tasks
8

Field Services Engineer Resume Examples & Samples

  • Install new equipment and devices, operating systems, peripherals and maintain existing hardware and software. Configure devices as required
  • Respond to, evaluate and prioritize assigned service orders, for assistance with hardware, software, networking, customer service and other computer-related technologies
  • Perform device monitoring and update necessary applications
  • Provide timely, detailed and accurate reports on service work performed, product performance and follow-up
  • Manage and track inventory. Order new equipment and parts
  • Provide training and consultations and develop end user documentation
  • Participate in the development of standard operating procedures
  • Education:Technical Diploma, Associates Degree or two years college course work or equivalent combination of education and experience
  • Work Experience:Seven to eight years job related experience
  • Certifications: N/A
  • Skills:This job requires a working knowledge of and skill in the installation and maintenance of remote electronic devices and related networking equipment
  • Preferred Education: N/A
  • Preferred Work Experience: Proven experience with troubleshooting principles, methodologies and issue resolution technique, good analytical and problem-solving skills, ability to effectively prioritize and execute tasks in a high-pressure environment, ability to present ideas in business-friendly and user-friendly language, experience working in a team-oriented, collaborative environment
  • Preferred Certifications: N/A
  • Preferred Skills:Microsoft Office Productivity Application Suite including Visio, excellent written, oral and interpersonal communication skills, very strong customer service orientation
9

Field Services Engineer Resume Examples & Samples

  • Learning and understanding the products and services to be delivered
  • Carry out start up / installation/commissioning, fault analysis and repairs on Emerson Process Management products, including investigation of problems being experienced at customer sites
  • Assist Sales Engineers in the demonstration of Emerson Process Management products to potential customers and proactively promote service
  • Implement product/system configuration changes at site to meet customer requirements
10

Field Services Engineer Resume Examples & Samples

  • Preparation of job-planning documents that define the control system scope of the outage
  • Utilizing problem solving skills, engineering instructions, drawings, and process instructions for Steam/Gas turbine commissioning and start-up
  • Preparing timely and accurate technical reports for customer records and a reference for future outages
  • University degree in electrical/electro-technical engineering or equivalent knowledge and experience
  • Related work experience, preferably in the energy industry
  • Proven ability to work efficiently without direct supervision
  • Prior power plant or field service experience strongly preferred
  • Candidates must have work authorization to work within the EU
  • This role requires extensive travel, so applicants must be willing and able to travel significantly (not less than 70%) without geographical restriction
  • Knowledge of any other European languages is a plus
11

VN Field Services Engineer Resume Examples & Samples

  • University degrees – Electrical Engineer
  • 1-3 years working in Electrical Distribution, Automation, and application knowledge are required
  • Technical knowledge Energy Efficiency and Automation
  • Communication pro-actively with customer, TC, customer care dept and sale team
  • Customer satisfaction oriented (responsive, value added,..)
  • Teamwork building
12

Field Services Engineer Resume Examples & Samples

  • Able to program any PLC
  • Good English in reading, writing, speaking
  • Good computer skill, especially in drawing (CAD)
13

Field Services Engineer Resume Examples & Samples

  • Experience working in broadcast or multimedia environments
  • Bachelor in Engineering is an asset
  • Excellent English verbal communications skills (Spanish is an asset)
  • Advance Computer and Network experience(Linux is an asset)
  • Ability to deal with demanding customers in live broadcast environment
  • Self-motivated and independent requiring little supervision
  • Ability to work shift work based on customer need
  • Ability to travel 50%
  • Ability to adapt to quick schedule changes
  • Ability to provide service on many products and platforms
  • Ability to clearly document and analyze customer problems
  • Ability to manage multiple customer issues
14

Field Services Engineer Resume Examples & Samples

  • Bachelor's Degree in a technical or science field is required or equivalent
  • Must have 2 to 4 years of related engineering experience
  • Must have excellent interpersonal skills
  • Must have excellent written and verbal communications
  • The flexibility is required for extensive travel domestic and/or International
  • Available to work flexible hours and weekends when required
  • Excellent relationship building skills, customer complaint resolution, and record-keeping are essential
  • Strong technical and customer service skills are required
  • The ability to lift 50 lbs from floor to hip level, on a daily basis, is required
15

Field Services Engineer Resume Examples & Samples

  • Engineering & industry background and experience. Understanding of digital printing / inkjet technology in particular – strong advantage
  • Problem solving attitude
  • Proactive with good attention to detail
16

Field Services Engineer Resume Examples & Samples

  • Traveling to customer jobsites to resolve any product related issues
  • Tracking and reporting discrepancies found
  • Supervising and Managing hourly workers that are on site
  • Provide recommendations on repairs, process improvements, and cost savings
  • Provide daily report of job status to onsite team
  • Communicate with customers on quality issues, resolutions, and warranty issues
  • Willing and able to travel 75 to 100% for job duties
  • Bachelor’s degree in Engineering or Engineering Technology from an accredited institution
  • Minimum of 2 years of work experience in a construction, manufacturing or Field Service work environment
  • Minimum of 2 year of experience with AutoCAD and/or Autodesk Inventor
  • Ability to use hand tools such as drills, saws, tape measures, along with working off ladders and lifts
  • Ability to read electrical and hydraulic/pneumatic schematics
  • Comfortable reading and understanding architectural details, construction documents, quotations, and specifications
17

Senior Field Services Engineer Resume Examples & Samples

  • Managing and/or participating in steam generator services equipment testing, maintenance, design and development projects from start to finish, ensuring quality, costs, and schedules are maintained and communicating with management, vendors and the customer
  • Utilize programming, software development and/or mechanical engineering knowledge to design, install, startup, test, and/or maintain equipment and software systems used in steam generator services non-destructive examinations
  • Prepare and review technical documents including writing procedures, specifications, purchase requisitions, proposal inputs, cost estimates and various other documents
  • Participate on field implementation teams
  • Ability to obtain and maintain unescorted access at a nuclear power plant
  • Must possess, or be eligible to obtain a valid US Passport
  • Travel required up to 30%
  • Meets one of the following two education requirements
18

Field Services Engineer Resume Examples & Samples

  • Provides onsite installation of instruments, upgrades, updates, repairs and planned maintenance service
  • Maintains their technical competency level servicing new instrument and problems by attending trainings, staff meetings and remaining up to speed on new products, markets, customers and competitors
  • Manages travel expenses and follows Thermo Fisher Scientific travel policies and guidelines
  • May be required to perform other related duties as required and/or assigned
  • Works both in home office as well as in a laboratory environment
  • Territory: CA, NV, and HI. Candidate must live in the EASTERN San Francisco Bay area up to Davis
  • Requires a Bachelor’s degree in biomedical engineering, microbiology, biology, chemistry or engineering
  • Minimum of 1+ years of relevant experience in a related science, biomedical engineering and/or customer-facing role
  • Masters level degree
  • Experience in related product applications and instruments
19

Field Services Engineer Lead Resume Examples & Samples

  • Identifies, analyzes, and resolves eud-user computing deficiencies
  • Develops and documents the integration and implementation for changes to end-user computing standards
  • Collaborates with application owners and other enterprise stakeholders to ensure current end-user computing capabilities are adequate to support application workloads
  • Leads the development of and manages releases associated with end-user computing images for laptops, desktops, and VDI implementations
  • Serves as a SME in the technology discipline of end-user computing and mobile device operating systems
  • Provides workplace efficiency through the effective management of desktop technologies – this includes workstation, printer, wireless and software functionality support
  • Supports problem resolution which may involve the use of diagnostics, knowledge base, independent research, and/or providing hands-on assistance at the desktop level
  • During problem management execution the candidate may participate in larger IT discussions, with other enterprise stakeholders
  • Provide desk side and remote support to end users
  • Conducts technical training and product briefing with customers, vendors and company representatives
  • Acts as local on-site representative to customer's organization
  • 3 - 5 years of Desktop Support/Helpdesk work experience
  • Good interpersonal skills and strong customer service orientation
  • Highly self-motivated with attention to detail
  • Ability to conduct research into desktop issues, standards and products as required
  • Microsoft Office 2010/2013 & Lync 2010/2013
  • Imaging PC’s with an automated tool
  • Knowledge of Active Directory and Exchange tools
  • Understanding of common network protocols (e.g. DHCP, DNS, TCP/IP)
  • Experience configuring Enterprise Anti-virus software, such as ESET
  • Resolving HP/Dell Desktop and Laptop Hardware issues
  • Understanding of Video Teleconferencing Equipment
  • Microsoft Windows 7 Professional/Enterprise
  • PowerShell Scripting
  • VPN/Remote Access tools
  • Software inventory, deployment, and imaging tools
  • Remote access tools
  • Microsoft, A+ or similar technical certification(s) preferred
  • Macintosh OS X
  • Basic Networking Knowledge
20

Field Services Engineer Resume Examples & Samples

  • Responsible for delivering field service applications and services excellence, to include product installation, validation, repair and maintenance applications, across GE O&G Digital Solutions for Flow, Gas & Moisture product lines. To be customer facing and focused on cradle to grave project ownership and delivery. To work with in-house service functions to deliver projects
  • To deliver MS services projects in a timely and cost efficient way and in accordance with agreed customer specifications and requirements, budgets, programme and to GE Quality standards
  • To ensure that services delivery is in accordance with appropriate specifications, standards and best practices to demonstrate product knowledge and expertise and to achieve the highest level of service quality to our customers
  • To prepare quotes, scope of works and deliverables in support of sales bids and proposals
  • Plan, programme and schedule applications and services activities in line with customer expectations with clear and professional communications throughout
  • Manage service activities and deliver to required timeframes and scope and assess performance. Review working practices to develop a more efficient and cost effective way of working. Identify and implement continuous improvement projects and initiatives to increase productivity to reduce costs
  • Through the execution of field service applications, identify Variable Cost Productivity (VCP) initiatives and projects that will improve efficiency, increase productivity, reduce costs and increase profitability
  • Work with sales teams to identify product and service opportunities across the MS product range and to drive profitable growth
  • Work with the engineering and technology teams to develop product and service applications excellence to support aftermarket product sales, installations and to meet the expectations of our customers
  • Identify new business and service applications opportunities through service execution across market sectors including Oil & Gas, Chemical, Water and Pharmaceutical Industries
  • Ensure Safety Policy adherence and ensure services are conducted in compliance with all EHS applicable regulations and employee and customer safety practices
  • Ensure all operations are carried out in accordance with compliance policies and standard working practices
  • Bachelor’s degree from an accredited university or college (or a high school diploma/GED with proven years of experience in a field service or maintenance position)
  • Experience in undertaking field service applications covering Flow, Gas & Moisture product lines
  • Demonstrated experience in driving FGM applications and services excellence
  • Demonstrated experience in working in a Customer Focused Environment
  • Demonstrated experience in managing all Stakeholders (internal and external). Must have excellent interpersonal skills
  • Demonstrated experience working in a team-focused environment
  • Demonstrated success in driving process improvement across the services and applications business
  • Excellent verbal and written communication skills, including formal presentations
  • Offshore certified & Vantage Card holder
  • Master’s Degree in engineering / scientific discipline (or Bachelor’s degree with proven years of experience in a field service or maintenance position) or equivalent knowledge and experience
21

Field Services Engineer Resume Examples & Samples

  • Candidate must possess a 5-year Bachelor's Degree in Engineering (Electrical, ECE, Mechanical, Industrial, Civil)
  • Must be a graduate of a reputable University with Outstanding Scholastic Records
  • With proven leadership experience and is highly committed to excellence
  • Applicants must be willing to work in BGC, Taguig City
  • 3 Full-time positions Available
22

Field Services Engineer Resume Examples & Samples

  • Assisting in the preparation of conceptual, through to final engineering documents, including detailed grading plans; servicing plans; municipal infrastructure plans; and road design
  • Assisting in the preparation of engineering drawings for land development, water resource, transportation and municipal projects
  • Ability to prepare and interpret construction documents, accurately perform mathematical computations, review and interpret engineering data, and make sound decisions
  • Assist project managers with construction cost estimating, contract administration and budget tracking
  • Gathering and interpreting current mapping information such as contours, roads, vegetation, watercourses, etc. and evaluating their impacts on project design
  • When required, under the direction of the Supervisor, Field Review Services including ensuring the construction is in completed in conformance with the design
  • Maintain communication with contractors, stakeholders, and project managers regarding status of project
  • Gather field information / data / photos / measurements during the construction process for translation into revised drawings, record drawings and completion documentation
  • Managing field data records, testing sheets, drawing markups, and geotechnical testing reports
  • Maintaining organized filing of construction projects using active filing and the main central system
  • College diploma or bachelor’s degree in Civil Engineering Technology (Municipal) or other equivalent training
  • 3 - 5 years’ progressive experience in Municipal Infrastructure and Land Development
  • An EIT with relative experience in BC or a Professional Engineer (P.Eng.) registered BC, or eligibility for registration is required
  • Demonstrated willingness to learn
  • Some experience with AutoCAD Civil 3D
  • Understanding of MMCD contract documents and contract administration
  • Some understanding of ground surveys and stakeouts as well as experience using a survey level
  • Experience in engineering consulting will be considered an asset
  • Good initiative, self-motivated, attention to detail
  • Must have a willingness to travel to remote sites as needed
23

Field Services Engineer Resume Examples & Samples

  • Ability to manage several tasks simultaneously
  • Excellent verbal and written communication skills to effectively communicate with appropriate parties
  • Ability to understand technology processes and tools and utilize them to improve on all our technology efforts
  • Excellent Customer service skills a must
  • Working Knowledge of Microsoft Server 2003 and 2008 a plus
  • Experience troubleshooting Microsoft Windows XP/Windows 7 and Microsoft Windows 2003 based Networks a plus
  • Construction-related industry experience a plus
  • Minimum of 2 years technical support experience troubleshooting, diagnosing, and repairing PCs, Printers and Peripherals
  • Working Knowledge of Microsoft Windows XP and Microsoft Windows 7 Desktop Operating Systems
  • No relocation assistance provided
24

Lead Field Services Engineer for Large Motor Resume Examples & Samples

  • Bachelor degree, major in Mechanical, engineering or electrical field, or Technologist for Motor Winder with equivalent years of experience will be considered
  • 3-5 years’ experience at Field Service for motor systems
  • Familiar in the use of test equipment and testing procedures for motor and generator systems, including Doble, Hi-pot, Megger, Resistance, Oscilloscope/Scopemeter, Vibration Analyzer, Alignment, Partial Discharge
  • Knowledge in any or all of transformers, switchgear, protection relays, control systems, bushings and related electrical/mechanical equipment is an asset
25

Field Services Engineer Resume Examples & Samples

  • Requires a Bachelor's Degree (BA, BS) in Computer Science, Computer Engineering, Aeronautical or other related Engineering discipline; Advanced Degree is a plus
  • At least a minimum of three (3) to five (5) years of of experience with custom software applications and/or hardware engineering development experience for commercial aircraft in Management, Engineering, or Support role
  • At least a minimum of three (3) years of experience in software, electronics, mechanics, and/or circuit design in an Avionics or Aerospace Defense environment
  • Thorough knowledge of Microsoft Office application tools. Outlook, Word, PowerPoint, Advanced knowledge of Microsoft Excel (Pivot tables)
  • Experience working with SQL databases software highly preferred
  • Solid understanding of Tableau strongly preferred
  • Working knowledge of Sales Force strongly preferred
  • Knowledgeable experience in C++, web applications, HTML JQuery, CSS is a plus
  • Knowledgeable experience in Windows operating systems: Windows 7 and server: Windows 2008 R2 preferred
26

Field Services Engineer Resume Examples & Samples

  • Bachelor’s Degree in Electrical / Electro-mechanical engineering or equivalent work experience (High School Diploma / GED with a minimum of 4 years of industry work experience)
  • Bachelor of Science in Engineering \ Electronics Degree preferred
  • Ability and willingness to travel up to 100% including nights, some weekends and Holidays
  • Knowledge of AC and/or DC Power Engineering and grounding rules
  • Experience working with Datacom services industry on UPS (Uninterruptable Power Supply) and/or DC Systems essential
  • Strong working knowledge of Power electronics / Digital /Analog circuits and associated test equipment
  • Ability to efficiently work from engineering prints/schematics and parts lists
27

Field Services Engineer Resume Examples & Samples

  • Working with the customer appointed sub-contractors in meeting the project schedules
  • Fundamental understanding of LV and MV Switchgear, UPS systems, Excitation systems, large Rotating equipment, PLC’s, SCADA, Drives and Protection devices
  • Perform tests & prepare reports using various test equipment including Omicron, Meggers, Oscilloscopes, Multimeters and other software based data logging equipment
  • Identify factory errors, log PAC cases & implement required changes
  • Support in preparation and submission of “AS COMMISSIONED” drawings and Operation & Maintenance Manuals
  • Foster team environment across all functions and across regional sales teams to facilitate success
  • Ensure uncompromised compliance to GE Spirit and Letter policies and statutory requirements, function as an ambassador of the business and uphold GE integrity standards in all respects
  • Bachelor’s degree in Electrical Engineering or Qualified Electrician with a Diploma in Electrical Engineering
  • Minimum 5 years of experience in commissioning or maintenance of equipment outlined above
  • Knowledge of Power Delivery products such as excitation, protection, including switchgear & breakers in the LV/MV segment and other control products is essential
  • Demonstrated ability to drive constant improvement in process
  • Ability to influence customers and consultants in a professional way
28

Field Services Engineer Resume Examples & Samples

  • Complete field checkouts of UOP supplied equipment. Ensure complete functionality of all valves, instrumentation, control panel and peripheral equipment
  • Follow recommended safety procedures and UOP company policies
  • Provide feedback including suggested improvements on UOP process and process control designs
  • Bachelor of Science degree in Chemistry or Engineering
  • Able and willing to travel full time
29

Senior Field Services Engineer Resume Examples & Samples

  • Technical: Responsible for the full service of machines in specific modalities.Total system level trouble-shooting on complex multi-symptom problems. Maintains all models specific to a modality in the assigned area. Acts as a technical expert, shares his expertise and coaches others. Resolves complex technical issues, fosters knowledge sharing and helps others. Explains complex technical issues in a concise way
  • Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to customers
  • Zones: Participates in sales opportunities and assists in Account Sales visits; helps train others wherenecessary; identify Sales opportunities and communicate to account team
  • Business growth: Act as a consultant to the sales and modality specialists in their area of expertise
  • Productivity: Recommend and participate in productivity projects aimed at controlling costs and improving efficiency of the service business
  • Administration: Responsibly completes all administration tasks on time. Ensures the timely completion of FMIs and PMS inspections in their area either by them or other assigned FE’s
  • Mentoring: Plays a key role in mentoring and training new field engineers in the team
  • Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe. Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible
  • 5 years + Field Services experience
  • Profiency in English
  • Initiative and motivation
  • Excellent interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner
  • Aligns and informs all relevant stakeholders proactively
  • Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs. Anticipates customer needs and offers solutions
30

Field Services Engineer Resume Examples & Samples

  • Respond to and troubleshoot Airline and Original Equipment Manufacturer (OEM) customer technical inquiries
  • Develop training materials for end user customer and provide onsite and off-site training for customers
  • Conduct Entry into Service (EIS) trainings, both classroom & on-wing
  • Perform detailed failure analysis and write reports
  • Participant and drive Root Cause Investigations & Develop Solutions
  • When needed Participate in First Article Inspection (FAIs), Critical Design Review (CDRs), and Program Design Review (PDRs)
  • Carry out in field service bulletins
  • Be available to customer 24/7
  • FAA Certified Repairman (Airframe & Powerplant license)
31

Field Services Engineer Resume Examples & Samples

  • Troubleshoot Airline and Original Equipment Manufacturer (OEM) customer technical inquiries
  • Conduct new product Entry into Service (EIS) programs
  • Conduct in-service evaluations, aircraft certification, and integration testing; direct various on-wing tests, monitor and resolve complex technical in-service issues, and provide design engineers with product feedback
  • Maintain knowledge of CFR, FAR, SFAR’s (Federal Aviation Regulations)
  • Maintain knowledge of outside agencies such as FAA, NTSB, ICAO, JAA, EASA, and their services
  • Support Product Development Phase (PDP) Process
  • Any other task assigned by your supervisor or management
  • Participate in various industry symposiums, conferences and meetings; build and maintain various Product Support databases
  • Bachelor's Degree in Electrical Engineering, Electronics
  • Advanced knowledge of the airline industry, airline products, airline support requirements, and regulatory requirements; Working knowledge of aircraft systems and shop level maintenance; Working knowledge of MS Projects; working knowledge of Failure Reporting, Analysis and Corrective Action System (FRACAS)
  • MS Office including Word, Excel, and Outlook
  • Must be a US Person (under ITAR rules) to be eligible
  • Willingness to travel up to 45% of the time
  • FAA Certified Repairman (Airframe & Power plant license)
  • Foreign language knowledge
  • Experience working in other cultures and customs
  • Minitab experience
  • Knowledge of Microsoft Access, Visio, and Project
  • LI-PB1
32

Field Services Engineer Resume Examples & Samples

  • Respond to multiple requests from multiple sources (supervisor, tenant, security, etc.) and prioritize accordingly to alleviate immediate problems. Report changing priorities back to Supervisors
  • Assist to ensure compliance with all City, State and Federal safety and environmental laws, codes, standards and regulations
  • Order, maintain stock and inventory parts and supplies as directed by the Field Services Manager or Director of Field Services
  • Start and stop equipment as directed by the Supervisor
  • Assist in the training and development of all fellow Engineers, Technicians, and Apprentices
  • Assume additional duties as delegated by Field Services Manager or Director of Field Services
  • When requested, will be required to work evenings, holidays and weekends to ensure proper work coverage
  • Includes job responsibilities of technician and apprentice
  • Work in the field utilizing company vehicles and equipment
  • Work with building engineers on projects in and around their buildings
  • Lead large projects and follow through until completion
  • Drive truck and trailers for deliveries and moving heavy equipment
  • Work indoors and outdoors at all times of the year on various projects
  • Vacant building checks and repairs
  • Interior and exterior lighting checks and repairs and keep timers set to company standards
  • Assist with building emergencies on an as needed basis
  • Assist when needed with large events, charity work and sponsored projects
  • Be responsible for assigned tools, vehicles, and tool box
  • Be part of a team in a fast paced enviroment
  • Ability to climb up and down stairs and ladders
  • Ability to work standing all day
  • Ability to access remote work areas, i.e., crawl spaces, roofs
  • Ability to use of olfactory, auditory and visual senses
  • Ability to utilize full manual dexterity (i.e. sitting, squatting, bending, crawling, kneeling, lifting, walking, manipulating tools with limbs extended)
  • Ability to meet highest attendance requirements
  • Ability to accommodate varying work schedules
  • Intermediate working knowledge of electrical, electronic, pneumatic, and mechanical control devices
  • Knowledge of basic hand tools, i.e., socket sets, wrenches, pliers, screwdrivers, saws and hammers, etc
  • Knowledge of power tools (pneumatic, electric, or engine drive) drill motors, saws, grinder, impact wrenches, and drain cleaner, etc
  • Ability to read and use shop manuals and drawings
  • Ability to read steam, gas, water, and electric utility meters
  • Ability to use basic measuring and recording equipment such as temperature indicators, pressure gauges, and voltage testers
  • Ability to use deductive logic for troubleshooting equipment
  • Intermediate computer keyboard interface skills
  • Experience in working with plumbing, electrical, and carpentry repairs
  • Experience repairing and maintaining commercial HVAC units preferred
  • Ability to prioritize emergency calls
  • Strong problem solving and organizational skills to gather information from multiple sources for the purpose of developing alternative solutions to repair and maintenance issues
  • Must have and maintain a valid Michigan Driver’s License and an acceptable driving record
  • Must have high school diploma or the equivalency of the same
  • Minimum 5 years’ experience in commercial building maintenance
33

Field Services Engineer Resume Examples & Samples

  • Perform site test and commissioning for electrical equipment in MV/LV substation and protection relay
  • Trouble shooting MV/LV product for serve service sale and project sale to support Schneider and AREVA product
  • Co-ordinate product problem resolution with engineering, customer service and other personnel to maximize customer satisfaction
34

TH Field Services Engineer Resume Examples & Samples

  • Male, less than 35
  • Bachelor's degree in Electrical Engineer, Electronics Engineer or relates fields
  • This position require 5-8 year experience in Service Engineer/ Project Engineer or Technical Support Engineer (fresh graduate are welcome)
  • Experience in after sales service in IT / Power or Electronics Consumer Products
  • Schedule planning and managing activities assignment
  • Be able to work under pressure and handling on customers complain
  • Possess own transportation and be able to travel to customer site
  • Able to communicate in English. Willing to work in multinational culture
  • Good MS office skills
35

TH Field Services Engineer Resume Examples & Samples

  • Male, age 32 – 42 years old
  • 6 - 10 years experience in Field Services; Installation, Commissioning, MV/LV Test and Protective relay
  • Business understanding; AREVA, ABB, SIEMENS and Japan Product
  • Having experience in Electrical Power system
  • Having experience in Project management
  • Perform site test and commissioning for electrical equipment in MV/LV substation