Global Learning Resume Samples
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Global Learning Resume Samples
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AW
A Waelchi
Amy
Waelchi
620 MacGyver Viaduct
Chicago
IL
+1 (555) 792 5909
620 MacGyver Viaduct
Chicago
IL
Phone
p
+1 (555) 792 5909
Experience
Experience
Philadelphia, PA
Administrative Assistant, Global Learning
Philadelphia, PA
Moore, Walker and Dach
Philadelphia, PA
Administrative Assistant, Global Learning
- Works with facilities department in planning and organizing team space maintenance and facilities moves
- Schedules executive domestic and international travel in compliance with existing policies and procedures
- Develops working relationships with executive's direct report team. May attend direct report team meetings as requested
- Provides support and resources to department hiring managers for new partner setup and immersion activities
- Supports executive and department in coffee education as a part of Starbucks core business
- Maintains regular and punctual attendance
- Organizes and schedules team and department meetings, arranges for live and telepresence audiovisual equipment, sets up meeting facilities and may take meeting minutes
Dallas, TX
Global Learning Program Administrator
Dallas, TX
Schowalter LLC
Dallas, TX
Global Learning Program Administrator
- Handle change management
- Manage escalations
- Drive improvements and efficiencies
- Budget controlling
- Reporting, actual and forecast
- Share good practices
- Secure that Sourcing agreements are followed
present
New York, NY
Global Learning Programs Administrator
New York, NY
Langworth Inc
present
New York, NY
Global Learning Programs Administrator
present
- Produce monthly and yearly “Reports for Talent Management financial status” for Leadership Development Programs
- Work with intenal support tool and e-invoice solution to handle missing invoices from suppliers and correct faulty entries
- Keep updated the Service Description and Work Instructions for Global Learning Programs
- Create and review the “Leadership description document” (LCC,LFP,L4R,etc.) for traing content
- Request network creation for new training sessions and update "Database NTW" in Excel
- Provide financial advise
- Drive improvements and efficiencies, and contribute in generating business value
Education
Education
Bachelor’s Degree in Learning
Bachelor’s Degree in Learning
The University of Alabama
Bachelor’s Degree in Learning
Skills
Skills
- Experience of working to tight deadlines, under pressure and delivering high quality outputs with a focus on attention to detail and accuracy
- Ability to operate and flex in an ambiguous and changing environment to respond to emerging priorities
- Excellent English language skills (written and oral)
- Good business acumen - takes account of financial implications of recommendation
- Ability to work virtually, across multiple countries, Areas and cultures and to team effectively with clients and other team members
- Confident in working with people from diverse cultural backgrounds, considering all points of view before reaching a decision
- Demonstrates creativity and innovation eg to to help develop effective solutions in a resource constrained environment
- Experience in group facilitation (virtual and face to face)
- Experience in developing learning content, ideally in a firm-wide Learning team or equivalent
15 Global Learning resume templates
Read our complete resume writing guides
1
Global Learning Operations Manager Resume Examples & Samples
- Provide operational support to meet EY Learning goals and to support the Global Learning Strategy
- Supports the delivery of short and long term plans to meet operational goals within established budgets and timelines
- Design and drive improvement to processes and to the operations function
- Lead and coordinate the annual fiscal year deployment planning and budget setting process including the Minimum Baseline component
- Work with leadership, talent and finance to develop the fiscal year global learning budget
- Analyse and communicate key reports from finance, Learning teams and the Reporting team
- Work closely with other functions and units – finance, HR Services, business operations, to manage day to day operations and support the delivery of the objectives of the Global Learning team
- Perform operational roles as required to meet the needs of EY learning and the requirements of the Learning leadership
- Participates in meetings as required to represent Learning as required with the learning organisation
- Leadership of virtual project teams, set up and management as required
- Motivate project teams through effective monitoring, coaching and providing a positive working environment
- Global travel may be required dependent on business needs
- Flexibility of work outside standard office hours to enable virtual working or to manage peak periods during business cycle
- Bachelor’s or MBA Degree (or equivalent area of study)
- Solid experience of managing operations and of leading continuous improvement work streams / projects
- Demonstrated knowledge of the business cycle and of the processes that impact learning operations
- Project management experience including scoping, leading and delivering projects within the parameters of cost, quality and time
- Experience leading global virtual teams to deliver learning initiatives and programs
- Experience and skills in operational management and a commitment to promoting excellence
- Analytical skills and ability to understand and manipulate data and financial information
- Demonstrates success in building strong, trusting relationships with stakeholders at all levels, including external third parties
- Ability to drive change and understanding of change management principles and method
2
Administrative Assistant, Global Learning Resume Examples & Samples
- Organizes and schedules team and department meetings, arranges for live and telepresence audiovisual equipment, sets up meeting facilities and may take meeting minutes
- Advises department in the use of the business unit or department's products and services
- Providing support to executive level management - or equivalent (3 -6 years)
- 6 or more months of experience in a role providing general administrative support for 1 or more senior-level manager(s)
3
Program Manager Global Learning Resume Examples & Samples
- Develops and recommends strategic approach for enterprise learning program(s) and delivers implementation recommendations that support achievement of business goals and strategy
- Creates program strategy and manages the design of assigned leadership programs including partnering with external vendors and business stakeholders to implement development experiences. Oversees future enhancements to maintain continuity and business relevance
- Ensures longer term sustainability and integration of development experiences with broader talent management strategies including organizational and partner performance, development planning, selection, career development and performance management processes
- Manages the development process from initiation through completion, including management of scoping, scheduling, defining deliverables, review cycles, milestone and resource tracking, and reporting
- Leads project teams to develop new curricula as well as revise or maintain existing programs
- Researches innovation in L&D; benchmarks and analyzes key metrics within training industry in key content areas to inform curriculum development
- Identifies external learning vendors for select L&D initiatives; implements vendor-developed curriculum, monitors effectiveness and utilization, and guides vendor performance
- Project management (4 years)
- Individual and organizational performance consulting (2 years)
- Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
- Plans, resources and monitors the effective delivery of learning and performance solutions
- Communicates effectively cross-functionally, cross-culturally and cross-levels
- Ability to influence effectively others
- Enables open, constant and constructive dialogue between business functions and L&D
- Carefully considers multiple factors before making decisions
- Is able to link business decision to results, understands Return on Investment (ROI) of decisions/actions
- Ability to use Web- or computer-based training (CBT) authoring software
4
Global Learning Engineer, Advisory, Sydney Resume Examples & Samples
- Liaise with the business on new learning needs to identify which key learning interventions will support the business in behavioural, skill or toolset gaps
- Lead definition and design sessions for learning priorities and contribute technical content where relevant
- Provide strong Instructional Design principles to all learning projects and the business
- Liaise effectively with the EY Global Shared Services (GSS) and learning vendors
- Liaise effectively with colleagues and teams across all geographies to ensure the design and development of global learning has the maximum reach and impact
5
Global Learning Programme Project Administrator Resume Examples & Samples
- Provide timely and appropriate administrative support to the GLP team. This involves the effective management and delivery of requests for support using a variety of company systems and processes from simple admin tasks to more complex activities
- Assist with the production of reports and other programme monitoring and data requirements
- Work closely with the Team Administrative Assistant to review workload on a weekly basis and allocate tasks as appropriate
- Coding and processing invoices through Oracle and Bottomline
- Liaison with Expert Centres and Partner Schools
- Lead on planning and managing the GLP annual national conference including sourcing a venue, liaising with delegates and speakers and attendance at conference to assist with set up and ensure its smooth running
6
Global Learning Program Administrator Resume Examples & Samples
- Secure that Sourcing agreements are followed
- Stakeholder Engagement
- Drive efficiency
- Secure and drive process adherence
- Purchase to pay activities
- Preferred 3+ years demonstrated experience in financial services
7
Global Learning Programs Senior Administrator Resume Examples & Samples
- Setting up training programs, processes and policies
- Reporting, actual and forecast
- Budget controlling
- Manage vendors
- Give input to course pricing (fixed prices)
- Handle change management
- Manage escalations
- Preferred 3+ years demonstrated experience in financial control
- LI-AV1
8
Global Learning Management System Configurator Resume Examples & Samples
- Develops HR Systems implementation plans partnering with HR Projects and reports progress to Design & Deployment Manager, as appropriate
- Builds and maintains effective working relationships with HR Projects and HR Process teams, Vendor and Sourcing Managers, Product Support teams and Portfolio Owners as required
- Identifies, investigates, escalates, and ensures project issues are effectively resolved
- Identifies project dependencies and risks, ensuring that they are effectively managed and ensures mitigation/contingency plans are in place
- Supports the design and development of project requirements working directly with IT Services to ensure successful detailed system requirements are captured and planned
- Documents, confirms and communicates systems requirements to HR Projects and HR Process teams, Portfolio Owners and IT Services team members
- Participates and assists with testing, configuration/release management, and deployment
- Ensures knowledge transfer and transition activities are completed efficiently and effectively working in close liaison with the Transition Manager
- Recommends business solutions that satisfy sponsor/stakeholder needs - continually exploring and assessing options for value-add
- Coordinates design, development and implementation activities partnering with IT Services to ensure efficient and effective delivery
- Performs analysis and evaluation; provides feedback /recommendations on diverse requirements
- Assesses and recommends system changes based on the needs of customers
- Understands and communicates potential cross-functional impacts of recommended changes
- Drives consistent and exceptional client service leveraging the HR systems implementation methodology
- Ability to work with multiple enterprise HR systems across the implementation lifecycle – design, implementation, testing and integration
- Excellent interpersonal, client service, communication, teaming, organizational, and project management skills
- Strong leadership and consensus-building skills and ability to develop strong relationships with stakeholders
- Ability to perform and manage multiple tasks simultaneously and work well under pressure
- 3+ years of business analyst, consulting or related experience in Learning Management Systems (LMS)
- Proven track record of working with a senior stakeholder population
- Experience working in a matrix organization and influencing multiple senior stakeholders to drive results
- Experience working with cross boarder teams in a virtual environment
9
Global Learning Resume Examples & Samples
- Manage stakeholder networks including the Partner learning network and the DAP learning workgroup
- Project manage projects driven by the learning networks which focus on continuous improvements of existing learning solutions and innovation. The main focus is to suppoert partner learning, though your projects will not necessarily be restricted to this population
- Conduct internal and external benchmarking research and identify best practices
- Work closely with other project managers in the team to ensure alignment and consistent use of templates and tools
- Manage operational aspects of delivery of global partner learning e.g. global course coding, learning catalog and consumption reporting, management of diary invites
- Experience in developing learning content, ideally in a firm-wide Learning team or equivalent
- Good understanding of sharepoint and CHS technology preferred
- Experience in group facilitation (virtual and face to face)
- Demonstrates creativity and innovation eg to to help develop effective solutions in a resource constrained environment
- Good business acumen - takes account of financial implications of recommendation
- Experience of delivering complex projects in a highly matrixed organization preferred
- Ability to work virtually, across multiple countries, Areas and cultures and to team effectively with clients and other team members
- Confident in working with people from diverse cultural backgrounds, considering all points of view before reaching a decision
- Ability to operate and flex in an ambiguous and changing environment to respond to emerging priorities
- Experience of working to tight deadlines, under pressure and delivering high quality outputs with a focus on attention to detail and accuracy
- Excellent English language skills (written and oral)
- A degree of flexibility to work outside standard business hours to enable global virtual teamwork
- Global travel may be required pending business needs
10
Program Manager Global Learning Resume Examples & Samples
- Consult with cross-functional leaders, subject matter experts and stakeholders to determine potential learning solutions
- Recommend strategic, innovative approaches for enterprise-wide retail learning programs that support the company’s emerging initiatives
- Collaborate with learning and development team or vendors to develop and design learning solutions
11
Global Learning & Development Design Center Director Resume Examples & Samples
- Deep understanding of or ability to quickly learn consulting business and the nature of the consulting work we do with clients
- Deep understanding of or ability to quickly learn about L&D science and environment in general, and BCG's L&D organization and platforms in particular
- Client oriented mindset, able to take client's perspective
- Intellectual agility, outstanding conceptual skills and ability to focus on big picture
- Rigor, ability to zoom in on detail when needed
- Tenacity to drive complex problems to resolution
- Forward-looking, entrepreneurial thinking
- Strong communication skills, both in formal and informal settings, 1:1 and groups
- Ability to influence and to build consensus, manage key stakeholder relationships
- Ability to strive in a global matrixed organization, working effectively with a group of peers
- Ability to build and maintain cross-cultural, virtual high performing teams
- People management and development skills
- Self-motivated, works independently, takes initiative
12
Global Learning Lead for Banking & Payments Resume Examples & Samples
- Create strong relationships with the key stakeholders in the B&P business
- Work closely with the B&P People Lead to collectively determine the needs of the organization
- Work closely with the Global Head of Learning to ensure the Global Learning strategy is aligned to B&P business objectives
- Work collaboratively with the Global Learning regional leads to design and deliver on the B&P business needs globally and locally
- Support core strategic initiatives as needed in areas of talent and culture
- Facilitate at high profile learning events
- Identify best practice learning applications and innovations and applies
- Drive the development of a high performance culture of learning and innovation
- Build and develop internal and external network of facilitators, build strong supplier relationships
- Work without supervision on complex learning projects
- Assist and mentor less experienced peer
- Typically requires up to 8+ years of experience in L&D or related field
- A minimum of 5 years management experience in L&D, consulting, organizational development
- Bachelor's degree in organizational and/or leadership development, business administration, or related field or equivalent combination of education and experience that is required for the specific job level
- Relevant L&D certifications / accreditations (adult learning theory, DISC, MBTI or other equivalent)
- Knowledge of best practice L&D strategies and interventions
- Experience in a global matrix organization
- Skilled in using/implementing technology (e.g. LMS, performance management solutions and e-learning)
- Must be able to travel 30-40% of the time domestic and international
13
Global Learning Programme Administrator Resume Examples & Samples
- Assist the GLP Project Manager with maintaining project documentation and reporting systems
- Work closely with the Administrative Assistant to review workload on a weekly basis and allocate tasks as appropriate
- Attendance at project meetings and minute taking
- Coding and processing invoices through Oracle and Markview
- Managing payment requests and dealing with payment queries
- Liaison with Development Education Consortium partners
- Work with the Marketing Manager to maintain the calendar of promotional events and conferences
- Provide holiday and sickness cover for the Administrative Assistant
14
Coordinator, Global Learning Operations Resume Examples & Samples
- Create Standard Operational Procedures (SOP) and program operations guides to be leverage to coordinate training classes and learning experiences
- Document program specifications from training venue to classroom set-up, training materials, printing and shipping instructions, and any related technology needs, etc. to enable a successful learning experience
- Set up and distribute course evaluation and follow-up surveys to collect feedback on the learning experience
- Compile and prepare training metrics reports and dashboard for review by Corporate Services (L&D) and Global Services colleagues
- Partner with Learning Service Delivery team on managing vendor Service Level Agreements (SLAs) and ensure vendor resources are meeting J&J quality standards for operational processes
- Train and manage vendor resources to execute on program operational guides and standard processes for delivery of training logistics within the region
- Manage and review SLAs by leveraging reports provided by Global Services HR Reporting team to ensure that vendors are meeting the SLAs
- Coordinate onsite training logistics in assigned locations or for virtual training delivery as needed
- Support standard learning processes and practices related to assigned programs Develop understanding of Global Services operations and the J&J organization
- Continuously improve systems knowledge and communications skills, thus, enhancing customer service levels
- Identify areas for improvement on daily operational processes and provide support to implement these initiatives by highlighting and discussing key changes/improvement programs with management
- Contribute positively to a knowledge sharing environment by documenting and sharing all relevant working experiences for future reference
- Interact and interface with customers, vendors, service providers, and other third parties as applicable in relation to the activities and dependencies within the Global Learning team
- A minimum of a high school diploma is required. A bachelor’s degree is preferred
- A minimum of two (2) years of related experience is required. Three to four (3-4) years of related experience is preferred
- The ability to demonstrate customer orientation and excellent customer service skills is required
- Strong organization skills, attention to detail and follow through to resolve any outstanding issues is required
- Strong written and verbal communication skills; managing internal communications and external/client communications with detailed support and assistance is required
- Experience with event planning, training logistics and coordination, learning operations is preferred
- The ability to demonstrate and understand how work and local activities integrate with other HR functional work and in alignment with HR standards is preferred
- The ability to exhibit discretion, professionalism, confidentiality and judgment are required
- The ability to accurately collect information in order to understand and assess the clients’ needs and situation is required
- The ability to prioritize workload and provide timely follow-up and resolution is required
- Computer literate with knowledge of common office productivity software and the ability to learn customer service software applications (e.g., MS Office, email, fax, Internet Explorer) is required
- The ability to work effectively in a fast-paced, self-directed team-based, collaborative environment is required
- Experience partnering internally and externally to address people-related challenges is required
- Ability to understand short-term and long-term implications of decisions and actions is required
- Basic understanding of business, financial and organizational factors in relation to HR activities is preferred
- Experience with tools to report data, track and analyze trends is preferred
- The ability to deliver exceptional service through tools and processes and experience suggesting areas for improvement on to support continuous improvement efforts is required
- This position may require up to 10% of travel
- This position is based in Tampa, FL
15
Senior Business Leader, Global Learning Resume Examples & Samples
- Must be able to look beyond conventional wisdom to create impactful changes and “next practices” in the learning space and serve as a corporate ambassador to advance the brand and reputation agenda for the company
- Primarily responsible for designing, developing and implementing strategic learning programs, experiences and campaigns designed to increase our employee’s knowledge of our products offerings and product management approach
- Work in close collaboration with GP&S Senior Management, Sales Excellence, Senior Management, Global HR Business Partners and other HR colleagues to co-create and deliver targeted and engaging experiential development programs tied to our Product & Sales strategy business and talent initiatives
- Business Consultant: Advise business executives and HR colleagues on the best learning and development solutions to advance the business and talent agenda for the business he/she supports while also implementing global talent development programs, policies, platforms and campaigns. Understand when business needs and objectives require more comprehensive solutions that fall outside of a talent development solution and leverage organizational design and change management principles to assist the business in identifying the most appropriate solution and/or provider for their issue
- Learning Expert: Translate business strategies and objectives into impactful and innovative learning strategies and plans that drive business performance while also increasing employee engagement, excitement and performance. Leverage their knowledge and experience in learning theories, instructional design, product management and design thinking concepts to co-create consumer oriented learning and development solutions and programs
- Product Manager: Understand the competitive and industry landscape related to workplace trends, learning methodologies, and learning technologies. Design, test, pilot and launch development campaigns and effectively measure and communicate the impact of these programs on business performance objectives, employee learning consumption, employee engagement and employee performance
- Relationship Manager: Establish, manage and enhance the relationship between the business, business unit HRBPs and Global Talent Development by using effective and transparent communications strategies that help “clients” anticipate, understand and support the execution of the global talent development agenda. Manage disputes and conflicts between the business, business unit HRBPs and Global Talent Development in a professional manner and deploy conflict resolution techniques to establish “win-win” solutions for all parties
- Corporate Ambassador: Serve as a MasterCard Ambassador in supporting our brand and reputation agenda by leveraging social-media, conferences, awards and events to demonstrate thought leadership, share “next practices” and promote how MasterCard is innovating in the learning and development space
- Team Player: Establish and maintain positive working relationships with Global Talent Development colleagues across the organization. Work in concert with colleagues to co-create, test, and implement programs. Demonstrate a strong commitment to the collective success of the Global Talent Development team and the broader Global HR team
16
Senior Leadership Development Specialist Global Learning & Development Resume Examples & Samples
- Five or more years of relevant experience building innovation blended learning solutions for all levels of people managers
- Proven ability to develop and manage virtual or self-paced learning solutions, such as e-learning, virtual communities, performance support tools, self-assessments, videos, and curated micro-learning
- Established track record of planning and executing large scale, cross-functional efforts
- Experience in engaging multiple stakeholders and driving to consensus and action
- Disciplined self-starter; resourceful and able to prioritize (and re-prioritize) in a fast-paced environment with shifting objectives
- Skilled collaborating as part of a team and also working independently to deliver results
- Master’s degree in related discipline: Human Resources, Instructional Design, Organizational Psychology, Adult Education, etc
- Experience in micro-learning and blended modalities with proven impact
- Technical understanding of platforms and UX that enable successful collaboration and drive results
17
Global Learning & Development PMO Lead Resume Examples & Samples
- 2 years of experience in a project management office role, additional experience in an L&D role definitely a plus
- 2 years of experience as a consultant with BCG
- 3 years in BCG's Business Services Team
18
Director Global Learning & Market Development Resume Examples & Samples
- Oversees and implements program design efforts; Leading faculty relationships in the development and management of online courses
- Collaborates with the faculty to identify and recommend course design and/or enhancements to strengthen online courses
- Coordinates and/or participates in internal and external meetings, committees, presentations, and consultations
- Monitors and resolves quality and pedagogical issues; supports faculty, and staff in overall processes to achieving stated Executive Education goals
- Oversees the development and documentation of processes, procedures and products
- Coordinates across departments to implement distance education strategy and promote team efforts related to continuous improvement
- Assesses faculty needs and provides educational opportunities such as small group experiences, just in time information, conferencing, etc. to facilitate faculty understanding of online pedagogy, mission and strategy, and outcome findings
- Networks with similar university-based staff and experts to obtain ideas and to assist in quality measurements
- Works to define, research, develop, and implement distance learning and adult learning theory, and leads implementation projects
- Remains abreast of technology directions, initiatives and trends within scope of expertise to provide ideas, guidance and recommendations
- Creates goals for course completion and design, complementing the Executive Education strategies, with accompanying implementation plans
- Encourage the development and implementation of tools, technologies, and services related to online education and in-person programs that empower faculty and enhance teaching and learning
- Experience in educational instruction, design and development both in classroom and online teaching
- Experience in the management of instructional programs
- Experience in planning, analyzing and coordinating activities and establishing priorities
- Experience working collaboratively with faculty, staff, and students who have different levels of technical expertise
- Evidence of effective verbal and written communication skills
- Experience in budget preparation and management
- Experience in effectively managing, supervising and evaluating assigned staff
- Experience in working in an environment subject to changing priorities with potentially conflicting deadlines
- Experience in developing faculty and enhancing their understanding of online course delivery
- Demonstrated knowledge of online pedagogies and instructional techniques
- Demonstrated knowledge of global business preferred
- Demonstrated knowledge of technology or innovation-based industries
- Demonstrated knowledge of principles and techniques of online academic course instruction, development and design
- Demonstrated knowledge of best practices and research in online education
- Demonstrated knowledge of current information related to computer technology, the internet and its application to the teaching and learning environment
- Demonstrated knowledge of emerging models and tools of delivery and instructional design
- Demonstrated knowledge of principles, concepts, and practices of management
19
Global Learning Operations Expert Resume Examples & Samples
- Manage all operational and logistical aspects and processes of global training programs including general administration, preparation of materials, delivery support, invoice processing, document management (evaluations, assessments for NTO and Global Trainings), as appropriate. Works closely with T&L Program Managers, T&L Experts and T&L Capability Leads to ensure effective rollout of NTO Training initiatives
- Effectively monitor, assess and follow up the global, regional and local, mandatory & non-mandatory training status
- Responsible for Content Management including content versioning and storage
- Responsibility for creating and maintaining NTO T&L tools and systems. Performs NTO SPOC role for Novartis Learning Management Systems change initiatives
- Drives standardization of Learning Administration processes, forms and templates across NTO
- Leads T&L Operations/Administrator Network across NTO
- Support regulatory compliance, inspection/audit readiness and fulfillment of training requirements for NTO and global programs
20
Global Learning Operations Expert Resume Examples & Samples
- Co-ordinate setup of courses, curriculum, and certificates in all NTO learning management systems, working with local and central administrators for NTO and Global Trainings
- Drives standardization of Learning Administration processes, forms and templates
- Support regulatory compliance, inspection/audit readiness and fulfillment of training re-quirements for NTO and global programs
- Manages and implements curricula for above-site Platform NTO associates (including senior management)
- Manages offshored training administration for all above site NTO associate with Product Lifecycle Services (NBS), including monitoring of performance and productivity
21
Specialist, Global Learning Operations Resume Examples & Samples
- Ability to work effectively in a fast-paced, self-directed team-based environment with limited supervision
- Strong organization skills, attention to detail and follow through to resolve any outstanding issues
- Experience partnering internally and externally to address people-related challenges
- Ability to prioritize workload and provide timely follow-up and resolution
- Demonstrates customer orientation and excellent customer service skills
- Experience with event planning, training logistics and coordination, learning operations preferred
- Strong written and verbal communication skills; manages internal communications and external/client communications with detailed support and assistance
- Demonstrated understanding how work and local activities integrate with other HR functional work and in alignment with HR standards
- Discretion, professionalism, confidentiality and judgment
- Excellent telephone manner with clear, concise and professional communication skills
- Ability to accurately collect information in order to understand and assess the clients’ needs and situation
- Will be trusted to secure and maintain confidential information
- Computer literate with knowledge of common office productivity software and the ability to learn customer service software applications (e.g., MS Office, email, fax, Internet Explorer)
- Enthusiastic team player with a strong drive to create a positive work environment
- Ability to perform administrative activities
- Uses a collaborative and employee and customer-focused mindset
- Understand short-term and long-term implications of decisions and actions
- Basic understanding of business, financial and organizational factors in relation to HR activities
- Experience with tools to report data, track and analyze trends
22
Global Learning Operations Coordinator Resume Examples & Samples
- Coordinate onsite training logistics for entire portfolio of instructor-led and virtual learning programs for the region
- Coordinate the logistics for all new learning programs, including the creation and/or maintenance of operational guides and related standard practices
- Liaise with vendor resources to execute on program operational guides and standard processes for delivery of training logistics within the region
- Create, maintain and update Standard Operational Procedures (SOP) and program operations guides to be leveraged to coordinate training classes and learning experiences as needed
- Coordinate the distribution of course evaluation and follow-up surveys to collect feedback on the learning experience
- Compile and prepare training metrics reports and dashboard for review by Corporate Services L&D and Global Services colleagues by region
- Partner with Learning Service Delivery team on managing vendor SLAs to ensure vendor resources are meeting J&J quality standards for operational processes
- Develop understanding of Global Services Learning Operations and the J&J organization
- Interact and interface with Corporate Services and Business Units, vendors, service providers, and other third parties as applicable in relation to the activities and dependencies within the Global Learning Operations team
- Communicate and interact effectively with customers and team members of the Global Services HR team(s); develop credibility and trusted mutually respected relationships with customers, supervisors, and team members
- Ability to work effectively in a fast-paced, self-directed team-based environment with limited supervision
- Strong organization skills, attention to detail and follow through to resolve any outstanding issues
- Experience partnering internally and externally to address people-related challenges
- Ability to prioritize workload and provide timely follow-up and resolution
- Demonstrates customer orientation and excellent customer service skills
- Experience with event planning, training logistics and coordination, learning operations preferred
- Strong written and verbal communication skills; manages internal communications and external/client communications with detailed support and assistance
- Demonstrated understanding how work and local activities integrate with other HR functional work and in alignment with HR standards
- Discretion, professionalism, confidentiality and judgment
- Excellent telephone manner with clear, concise and professional communication skills
- Ability to accurately collect information in order to understand and assess the clients’ needs and situation
- Will be trusted to secure and maintain confidential information
- Computer literate with knowledge of common office productivity software and the ability to learn customer service software applications (e.g., MS Office, email, fax, Internet Explorer)
- Enthusiastic team player with a strong drive to create a positive work environment
- Ability to perform administrative activities
- Uses a collaborative and employee and customer-focused mindset
- Understand short-term and long-term implications of decisions and actions
- Basic understanding of business, financial and organizational factors in relation to HR activities
- Experience with tools to report data, track and analyze trends
- Deliver exceptional service through tools and processes; experience suggesting areas for improvement on to support continuous improvement effortsHuman Resources
23
Coe-global Learning & Development Senior Consultant Resume Examples & Samples
- 20%. Partner with the Corporate University and curriculum owners to ensure appropriate curriculums, certifications, courses, learning tools and assets are accessible and aligned to enable Global job family and/or pivotal talent segment learning plans
- Minimum of 12 years work experience, 5 years + experience working in Learning & Talent Development designing and managing corporate level career development and learning plans
- Demonstrated competency in career development frameworks, business aligned learning plans, social learning and collaborative learning strategies, content curation, self-paced, e-learning formats, and media use for training solutions
- High aptitude for strategic, broad and systems thinking with ability to translate into concrete scalable and business practical plans
- Strong business acumen and uses ‘jargon free’ speak to influence and collaborate with key stakeholders
- Must have strong organizational, prioritization, project management, time management and attention to detail skills; ability to meet deadlines and handle multiple projects simultaneously
24
Director Global Learning & Leadership Development Resume Examples & Samples
- Build and prioritize Learning, Leadership and Professional Development strategies and roadmaps
- Consult with Business Leaders on function/market/regional learning, leadership and professional learning needs. Align with HRBPs, Organizational Effectiveness and Executive Coaching as needed
- Oversee design/procurement, development and delivery of high impact Learning, Leadership and Professional Development learning solutions
- Develop communication and marketing strategies to raise awareness and educate associates of all levels about learning, leadership and professional development offerings. Create a one-stop shop for learning beyond the classroom that appeals to all types of learners using all relevant modes and approaches to learning
- Evaluate effectiveness of solutions, processes and tools and evolve them as necessary to meet changing needs
- Provide thought leadership to the overall Learning & Development space at QVC in terms of bringing the outside in and providing new experiences and perspectives in more relevant and forward-thinking ways of learning
- Strategically attract and manage cost-effective relationships with external partners and vendors to evolve the learning space and align with corporate strategies and required learning needs
- Manage the L&D MP and NMP budget
- Minimum 10 years progressive human resources training and development experience. Minimum 8 – 10 years leading diverse global teams
- Must have deep experience with learning platforms, tools and technology to create and cultivate a global learning community
- Expert in adult learning and leadership development practices
- Deep experience in designing, developing, implementing and evaluating learning programs on a global scale
- Subject matter expert in Instructional Design principles and practices
- Adept and skilled in strategic partnership and consulting with the business to identify learning needs and interventions required and delivers within the realm of best practices; drives the business to continuous improvement when it comes to learning and development practices
- Strong business acumen, capable of translating business goals to learning and development strategies and initiatives
- Knowledge of high performing team building, coaching and leadership
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Global Learning & Development Intern Resume Examples & Samples
- Create and guide collaboration groups within JAM (Success Factors) and SharePoint
- Develop repositories for document/process management materials
- Assess training efforts company-wide and make recommendations for collaboration
- Create and store job aides within LMS
- Edit Performance Management training tool content
- Successful completion of Freshman level undergraduate coursework or above by May 2017 with a Major in Business, Human Resources, Marketing, Communications, or other related area
- Interest in Learning & Development
- Proficient in Microsoft Applications (Word, Excel, PowerPoint, Access, PowerPoint)
- Experience with SharePoint a plus
- Ability to serve as a resource and synthesize the information efficiently
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Global Learning Lead, Library Services Resume Examples & Samples
- Revising, writing, reviewing and initiating new SOPs as needed/required
- Negotiate and maintain contracts with training vendors
- Manage budget and recommend cost-effective improvement strategies
- Create job descriptions, training modules, and cross-functional opportunities
- Manage all aspects of evaluation and compensation process for direct reports
- 3-4 years of experience as a trainer in the pharmaceuticals/biotechnology environment
- Ability to present professionally and with confidence to small and large groups in person and via webinars
- Hands-on experience with multiple training tools commonly used in the training industry for knowledge capture and utilization
- A collaborative and enterprising spirit
- Recent experience with learning management systems, collaboration tools, and authoring tools such as Articulate, BrainShark, Sharepoint, etc
- Experience leading a team of full-time and contract staff
- Superior judgment, decision making and problem solving skill with the ability to assess issues and determine the best course of action
- Skilled and experienced at managing vendors
- Outstanding communication, presentation, organization and leadership skills
- Consultative and collaborative style with an ability to motivate staff
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Snr Global Learning Trainer Resume Examples & Samples
- Exceptional interpersonal and communication skills including listening, written and oral presentation
- Ability to present specialized subject material and facilitate group discussion in a professional environment
- Experience in delivering on line ‘Live meeting’ presentations or instructional sessions
- Demonstrates high levels of competency and business experience in subject matter or hold previous hands on experience. Egencia/Expedia internal systems and tools knowledge ideal
- Working experience in animation and tutorial software such as Captivate, Storyline or Camtasia would be an advantage
- Proven ability to build strong relationships with leaders and business stakeholders. Effective relationship building and cross-company effectiveness
- The ability and desire to travel and work flexible hours to provide both training and support globally
- LI-GH2
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In Team Excellence Senior Manager Global Learning Resume Examples & Samples
- Working with Global Brand Team Leaders to ensure IFTe Learning Priorities are aligned with Global Brand/Commercial and Launch Priorities, to deliver respective training, at a high quality and within agreed timelines that maximizes value/impact in –market
- Working closely with Global Medical Affairs Training, Global Market Access and Pricing Training in defining the IFTe Global Learning strategies and executing these
- Working closely with Areas and Core Affiliates to ensure Affiliates have Implementation Plans and required content and resources to execute on IFTe capability building .Follow through and Measure /Evaluate at Affiliate level is critical. Working with Area to ensure all other Affiliate IFTe Learning needs are being addressed/executed by Area Team
- Involving the core affiliates/areas in co-creating the IFTe key programs and initiatives through the Global learning Council
- As part of the Global Learning Leadership Team, contributing to development of global learning core strategies, solutions and initiatives and ensuring execution of agreed global strategies and core initiatives across the globe
- Working with Global Head of Global Brand Teams, Strategic Initiatives and InField Teams, Director of IFT/Marketing Excellence, and US + Area Customer Excellence/Learning, to ensure IFT Learning/Capability development is delivering measurable/impact outcomes in market
- Working with Compliance making sure IFTe Learning strategies and initiatives are aligned with our high ethical standards
- Participate and contribute to Global Learning Enterprise Committees/Initiatives as appropriate
- Inspire and lead the direct reports to set and achieve impactful and measurable learning and business outcomes
- Fostering best practice sharing and cross-fertilization, taking with pride on IFTe and beyond
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Global Learning Management Systems Analyst Resume Examples & Samples
- 2-5 yrs professional experience
- Proficiency with Microsoft Windows/Office and have systems integration experience with leading HR vendors ( SAP , PeopleSoft, Kenexa, etc..), including the capabilities of report writing
- Experience administering Learning Management Systems and Social Learning and Collaboration tools is preferred
- Detail oriented and able to assimilate many tasks
- Customer service skills are paramount to success in this people oriented position and the ability to handle extremely confidential information with a high degree of professionalism
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Snr Global Learning Trainer Resume Examples & Samples
- Strong presentation and public speaking skills in English. Additional language skills a plus
- You have exceptional interpersonal and communication skills including listening, written and oral presentation
- Proven ability to build strong relationships with leaders and business stakeholders
- LI-LS1
31
Global Learning Delivery Manager Resume Examples & Samples
- Drive the adoption and deployment of global education programs in Sales and Leadership (e.g., Delivery to Sales, Catalyst and others)
- Develop and implement global education deployment strategies for key initiatives, with a strong interlock with selected business stakeholders, local L&K teams and the L&K Global Learning
- Capture, communicate and help resolve various pain points around sales and leadership learning needs and deployment
- Drive global learning strategy that supports organizational transformation (e.g. organic growth within the centers)
- Be a conduit for best practice and possible resource sharing across the centers
- Work with the Global L&K teams, LCs, LDLs, Center L&K Leaders on ensuring visibilty to the demand pipeline
- Continuously scope new learning and delivery technologies to make recommendations around keeping delivery engaging and relevant
- Knowledge around trends in sales education
- Leadership training and working with senior business leaders
- Ability to handle pressure while working with senior leaders
- Ability to keep the big picture in mind while making decisions
- Advanced abilities to consult, negotiate, influence and drive value
- 10+ years consulting experience in IBM GBS or equivalent
- Domain experience with proven track record of successful execution of complex education deployment programs
- Proven ability to influence / establish effective working relationships with senior business leaders
- Experience working in cross cultural, global and virtual environment
- Clear evidence of outstanding written / verbal communication
- Experience in deployment of education solutions
- Strong organizational skills, with ability to prioritize
- Ability to keep multiple projects moving forward in parallel
- Experience with L&K processes, systems and tools preferred
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Manager, Global Learning Measurement Resume Examples & Samples
- Partner with Global Functional Learning & Development teams to implement program evaluation including consult, scope, build and execute for selected high priority programs and learning solutions
- Execute projects focused on higher levels of evaluation as a way of demonstrating the impact of training on the business
- Provide learning measurement consulting to Global and select member firms’ Learning & Development functions
- Determine which evaluation and testing methodologies are appropriate for a learning intervention and use evaluation and testing methodologies to determine effectiveness
- Create, deploy and maintain a standardized learning measurement toolset, templates, processes, education and guidance
- Provide thought leadership and insight on emerging practices and opportunities
- Minimum eight years of experience in Learning Measurement and Analytics; experience working on a variety of international projects preferred
- Bachelor’s degree from an accredited college or university; advanced degree in learning or measurement preferred
- Demonstrated expertise in critical learning and development processes including training evaluation
- Strong consultative and communication skills working with multiple globally diverse stakeholders at to drive change management; strong critical thinking skills, project management; professional judgment, and business acumen
- Proficient in understanding measurement analytics, statistical theory and methods, interpretation and reporting of data in a business context and the ability to learn measurement system capabilities
- Ability to travel up to twenty percent including some international as well as ability to work “off-hours” to accommodate international audiences
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Senior Global Learning Trainer Resume Examples & Samples
- Two to four years’ experience in training, and course facilitation
- You demonstrate knowledge and understanding of training philosophy and adult educational practices
- Strong presentation and public speaking skills in English
- Experience in delivering on line ‘LiveMeeting’ instructional sessions
- Demonstrates high levels of competency and business experience in subject matter or hold previous hands on experience
- Sales and/or account management knowledge or experience preferred
- Experience working in a multi-cultural team environment
- The ability to travel and work flexible hours to provide both training and support globally
- Bachelor's degree and professional certificates in Training and Development preferred
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Global Learning Management System Specialist Resume Examples & Samples
- Be responsible for the overall structure of org and user data, and content within the LMS, working with administrators to ensure all data is accurate and up-to-date
- Partner internal and external content developers to test content. Collaborate with content owners, the vendor and IT to troubleshoot technical issues to ensure content can be accessed successfully by users
- Coordinate the launch and associated communication of new global content into Pandora regions
- Manage the relationship with the external LMS supplier, Cross Knowledge, maintaining regular contact to understand the impacts of new releases, resolve outstanding issues, and work with them to continually improve the platform
- Provide consultation, training and support to regional and cluster LMS Administrators so they can create and manage their own user data, content, download reports, resolve issues and maximise the use of the platform
- Test and integrate learning technologies into the LMS, such as external learning portals, mobile learning, and Adobe Connect
- Track usage and provide reports on learning and performance activity
- Extensive experience of LMS administration (ideally Cross Knowledge) and the ability to make the most of the admin functionalities
- Project management and stakeholder management
- Experience of SCORM, LMCS, and learning technologies
- Excel skills to provide reporting using pivot tables and macros
- Familiar with the complexities of translation of e-learning content
- Interested in building processes and support documents to assist LMS administrators and users to get the most from the platform
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Global Learning Program Administrator Resume Examples & Samples
- Secure internal cost recovery for employees across Ericsson
- Validate Purchase Order and Good Received
- Maintain record tracking in dedicated tools (Chargeback tracker)
- Drive improvements and efficiencies
- Share good practices
- Coordinate projects
- Position Qualifications
- Graduate degree or equivalent qualification / experience (Job stage 4-6)
- Several years of administrative experience. Purchase to pay knowledge and experience (activities related to Order Desk)
- Proven skills in a service oriented and multi countries environment
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Global Learning & Development Leader Collaborative Selling Resume Examples & Samples
- Conducting needs analysis on sales capabilities, assessing root causes and performance gaps and then driving improvement through learning and development program design and implementing interventions including mentoring, coaching, workshops/seminars and formal education
- Creating and providing end-to-end management of development programs, experiences and learning paths across all career levels within the Collaborative Selling team
- Taking a lead role in recommending and implementing new design solutions and processes
- Partnering with Communications, Marketing and HR to develop standards that create a consistent end-user experience (look and feel of materials, templates, processes, technology tools, facilitator and participant guides, job aids)
- Designing scalable learning solutions and ensuring the smooth delivery of solutions, continuous improvement and adaptability to business needs
- Partnering with other departments to develop and deploy communication strategies, create and manage intranet content and ensure content is on-brand, consistent in style, quality and tone of voice as well as easy to access, user friendly and available 24/7
- Influencing and engaging leaders and key stakeholders to actively participate in program development and facilitation, ensuring alignment of solutions with in-business needs and constraints
- Partnering with HR to identify, select and manage resources to deliver content, consulting and coaching for collaborative selling initiatives
- Continually evaluating solutions for quality, business impact and scalability
- Incorporating distance learning, self-paced and facilitator led methods and supporting both centralized and de-centralized approaches to delivery
- Identifying current and emerging trends in sales and business development training methodologies that are applicable and sustainable in creating dynamic programs and incorporating them into our programs
- Degree in education, training, human resources, psychology or related field
- Eight or more years of professional experience in learning and development including a strong background in sales, account management and business development training
- Experience leading complex projects/program initiatives, client relationships and managing stakeholder expectations
- Strong knowledge of change management, facilitation, needs analysis, skill assessment, team building and the design and delivery of management, leadership and professional development programs
- Experience with adult learning methodologies, training and instructional design, group facilitation and leadership development
- Experience in evaluating and partnering with premier external providers for leadership and management learning solutions
- Strong interpersonal, coaching and leadership skills
- A role model for the use of the concepts and skills taught with the proven ability to influence across various leadership levels
- Global business experience with a history of effective collaboration with HR
- Experience with web-based tools such as learning management systems and virtual/online/interactive learning platforms along with related applications for eLearning authoring, graphic design and media editing
- Experience in the construction, engineering and design industries
- Advanced studies and/or certifications in learning and development, instructional design and related disciplines
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Global Learning Services Resume Examples & Samples
- 2) Should be able to analyse data and suggest changes in reports/reporting that will make the business take decisions
- 3) Effective automation to make data available to stakeholders - should be able to define scheduled reports and also manage adhoc report requests from stakeholders
- 4) Good communication skills across geographies
- 5) Managing international stake holders
- 6) Project management skills
- 7) Excellent coordination skills and experience in meeting agressive time-lines
- 8) Added Qualities
- Presentation skills
- Conference call etiquettes
- Email writing
- Negotiation & influencing skills
- 4-5 yrs of work experience
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Global Learning & Development Executive Resume Examples & Samples
- Support the Learning Design team in the development of diverse learning elements that compose a “learning experience” within a learning journey
- Ensure that the experiences designed are contextually relevant, pedagogically engaging, impactful and effective
- Act as core support to the project manager ensuring key milestones are timely reached
- Able to multi-task, work effectively in global, remote teams and work with line /business subject matter experts
- Work collaboratively with the deployment and Knowledge and Innovation Team, to ensure the different learning experiences are catering for a superb learning experience
- Support diverse advisory projects: acting as SME from the Learning perspective and advise on delivery methodology, vendor management, ensure proper set up of learning needs analysis to deliver on the expected business need
- An HR Generalist or Specialist ( Experience in Learning and Development preferable )
- Ability to work with diverse teams and stakeholders (functionally and seniority wise)
- Learning as a behavior is a must
39
Global Learning Project Manager Resume Examples & Samples
- Collaborate with stakeholders to refine desired performance outcomes; explain and explore different solution options and designs based on priorities and shape the most effective and appropriate learning solution
- Drives realization of capability building strategies through design of learning interventions based on competencies, knowledge, skills and behaviors identified as necessary to optimize individual and team performance to ensure business success
- Utilize consulting skills to understand and determine the underlying need/cause/gap to en-sure training targets the most impactful behaviors and that training is the most appropriate solution
- Full financial responsibility for project budget, ROI, savings, productivity, vendor payments and ensuring project team output meets or exceeds assigned targets
- Responsible for project level ‘customer relationship management’ with Development stake-holders
- Responsible for designing, leading and coaching the project team on best practice and identi-fication of internal collaboration opportunities (GDU, PLS & NBS CoE etc) to meet organiza-tional objectives
- Responsible for ensuring the highest levels of customer satisfaction by delivering the best customer experience, quality of products and value to ensure highest recommendations and return business. Directly responsible for driving stakeholder satisfaction for their projects
- Follows a defined process to liaise with pre-identified stakeholders to facilitate the develop-ment and deployment of sound learning solutions based on adult learning theory, appropriate didactic methods, experiential learning and digital technology. Displays excellent facilitation, presentation and communication skills to engage employees in on-going learning
- Applies solid instructional design methodology, including adult learning theory, interactive activities, and competency-based evaluations to ensure time spent undertaking training is value added
- Defines, secures and manages resource / expertise needs for projects, working with the rele-vant GDU stakeholders to secure access to the necessary people, skills and resources at the required time
- Demonstrates flexibility in project approach to ensure best allocation of people / skills / re-sources across GDU projects
- Responsible for vendor management including selection from an approved list and manages the chosen vendor using agreed global vendor management approaches to ensure appropri-ate use of resources to design and/or deliver training programs
- Applies project management principles, processes, and tools to ensure on time and on budget delivery of training projects and clear communication with all involved stakeholders
- Oversees localization and translation of materials across regions and countries in line with le-gal and compliance regulations
- Leverages agreed evaluation strategies to measure and report on the effectiveness of training solutions (i.e. Kirkpatrick’s Levels 1-4, KPI and ROI methodology)
- 3+ years Clinical or Pharmaceutical experience with strong understanding of Drug Development; or 5+ Years working in a customer facing role, ideally with an agency providing services into the Pharma industry
- 5+ Years’ experience leading diverse (Cultural, Geographical) project teams with stretch targets and tight timelines within a matrix organisation
- 5+ Years managing learning project budgets of up to $1m including vendor and contractor management, experience managing project level P&L’s
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Global Learning Programs Administrator Resume Examples & Samples
- Ensure full control of the income and costs and their alignment to expectations and forecast
- Provide financial advise
- Validate and update internal costs for trainings for ensuring an accurate collection of the participant fees
- Work in a dedicated Ericsson-Supplier Portal (Cross check the offer whether it is in line with agreed costs; Confirm compliance with Ericsson policy and contracts)
- Establish and maintain strong relationship with the Stakeholders, and ensure their satisfaction indicator reaches the targeted organizational goal
- Share knowledge and good practises in Central Administration Services
- Drive improvements and efficiencies, and contribute in generating business value
- Graduate degree or equivalent qualification
- 2 years experience in this area
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Global Learning Project Consultant Resume Examples & Samples
- Minimum 12 years’ work experience
- 5+ years’ experience developing adult learning solutions using a systematic and practical approach
- Ability to execute a global learning project through all aspects of the ADDIE process – (Needs Analysis, Design, Development, Implementation and Evaluation)
- Proven experience in building content delivered to global audiences using various methodologies (e.g. e-learning, instructor-led, video, tools and virtual classroom formats)
- Demonstrated experience in high quality visual design
- Technical proficiency in e-learning authoring tools
- Proven organizational skills with the ability to prioritize and manage multiple projects simultaneously
- Proven experience managing 3rd Party resources to deliver business results
- Ability to manage Subject Matter Experts and Stakeholders to effectively design quality learning solutions
- Strong interpersonal, relationship building and communication skills
- Capacity to work within a virtual, global team environment
- Ability to work in a high energy, environment where resiliency and timely turnaround of quality work is essential
- Proven creativity and problem solving skills
- Self-starter with ability to work independently in an ambiguous environment
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Global Learning Services Resume Examples & Samples
- Administrating and updating Learning Catalogue based on request of Training Departments / Training Owners
- Administrating and managing course enrolments for learners
- Managing invitations, reminders and follow-up on courses and attendance
- Rolling-out e-learnings and managing reminders for learners
- Preparing and providing various Training-related reports and status updates for HR professionals and Training Owners
- Acting as point of contact to HR Affiliates or Training Owners for Training related inquiries
- Supporting employee inquiries on usage of various Learning-tools, such as e-learnings and self-service portal
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Senior Global Learning Principal Resume Examples & Samples
- Bachelors degree and Masters in education or related field, PHD a plus
- Minimum of 10 years of academic or education experience; at least five years of experience in a diversity of STEAM program leadership roles focusing on curricular and/or instructional design and execution, ideally with a global perspective
- Classroom teaching experience with a clear track record of driving exceptional academic results for students; strong preference for experience working across multiple grade levels in historically under-resourced communities
- Understanding of current, most promising innovations and best practices in STEAM education
- Experience and proficiency in curriculum design for more than one STEAM subject matter
- Experience in games or interactive entertainment
- Ability to evaluate, design and implement core academic programming
- Excellent people management skills; able to partner, on-board, manage, and develop high-performing instructional teams
- Track record of setting and achieving ambitious academic outcomes for students
- Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal skills
- Ability to collaborate effectively with diverse groups of people
- Passion, idealism, integrity, positive attitude, mission-focus, and autonomous nature
- Ability to work under dynamic, evolving conditions
- Alignment with Unity’s core values
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Lead Global Learning & Org Development Resume Examples & Samples
- Maintain the Matthews’ global competency model and job profiles (experience, skills, and competencies) that help drive behaviors that align with the organization’s competencies and core values
- As part of the Talent and Organizational Effectiveness team work closely with COE members and HRBPs to align and integrate the Matthews’ competency model across talent management programs such as; talent reviews, succession planning, performance management, talent acquisition and recognition programs to reinforce organizational effectiveness results
- Conduct internal learning needs and career development assessments and develop implementation plan with set priorities in alignment with business needs and talent strategy
- Develops programs in support of talent strategy and business needs in alignment with Matthews’ talent guiding principles
- Provide expertise in the area of training in support of and in alignment with Matthews Talent Guiding Principles
- Collaborate with internal customers and external subject matter experts on course development and training content; including technical and specialized training
- Oversee creation and use of skills assessments, 360 assessments and behavioral assessments in support of other talent management programs
- Establish a career management process that includes the creation of learning maps and career paths to support employees’ development
- Evaluate programs to determine gains in knowledge and skills, application and transfer, and overall impact/ROI
- Drive marketing and communication related to training company wide
- Select learning content and own the maintenance of Matthews’ learning management system
- Monitor learning and development industry trends and best practices
- Effectively measure the training and development programs & utilize relevant evaluation data to revise or recommend changes in instructional objectives & methods, in conjunction with the Global Talent COE
- Lead strategic projects in support of Matthews’ Talent strategy
- Own Matthews’ Individual Development Planning process and support individuals and HRBPs as necessary on the creation of IDPs
- Accountable for providing weekly, monthly and ad hoc reports to Learning and Development organization for performance management and analysis report
- This job has no supervisory responsibilities
- Bachelor’s Degree in Human Resources, Organizational Development or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required
- Advanced degree (MBA, Master’s) preferred, DDI certified trainer, International Coaching Federation certificate a plus
- Understanding of Learning Technology Management
- 6+ years progressive learning and organizational development experience required
- 3+ years in a leadership role
- Understanding of Learning Technology Management and talent systems
- High degree of proficiency MS Office Suite, Outlook & Internet applications
- Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
- Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
- Solid understanding and application of mathematical concepts
- Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
- Ability to work well autonomously and within a cross-functional team in a matrixed, fast-paced and deadline-oriented environment
- Ability to work with and influence peers and senior management
- Self-motivated with critical attention to detail, deadlines and reporting
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Global Learning & Development Director Nsee Resume Examples & Samples
- Collaborate with key stakeholders to develop core leadership skills and capabilities, aligned with the needs of the business, complimentary to the talent management process, and reflective of our Sealed Air Core Values
- Develop, facilitate, deliver and/or coordinate learning investment decisions and plans that drive performance and results, supporting strategic business goals and learning objectives
- Apply learning theory/models, benchmark best practices/trends, and maintain knowledge of cutting-edge approaches in order to deliver sustainable learning solutions that drive impact
- Develop and implement standard best practice learning support processes / tools with common look and feel, e.g. registration, evaluations / testing of knowledge, logistics coordination, pre/post work, facilitator / participant guides
- Develop a process for measuring and reporting on the effectiveness of programs through various assessment methods i.e., testing, evaluations, etc
- Create and revise leadership development programs and processes that address skill gaps and opportunities identified by through the data collection & analysis process. Align training with leadership core competencies and provide leadership development through experiences that ensure measurable transfer and integration of learning
- Drive internal collaboration, knowledge sharing and learning and development cooperation between business unit stakeholders and HR stakeholders
- Manages learning activity through the Learning Management System
- Keeps pace with industry trends and defines solutions that promote progressive business practices
- Minimum of 8 years of experience in HR/Training/Talent Management, with specific responsibilities for leading learning and development projects and programs, performance consulting, and/or organization development
- Advance degree is desired. An MBA is preferred
- Extensive global experience is preferred
