Manager Technical Resume Samples

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M Collier

Mariana

Collier

72508 Caden Unions

San Francisco

+1 (555) 463 7294

72508 Caden Unions

San Francisco

Phone

p +1 (555) 463 7294

Experience Experience

San Francisco, CA

Manager, Technical Writing

San Francisco, CA

Pacocha-Howell

San Francisco, CA

Manager, Technical Writing

Work with team members to develop their career plans and objectives
Clearly define individual performance expectations, and provide regular feedback
Provide development opportunities at the team and individual level
Work closely with engineering teams to produce technical documentation that users trust
Evolve internal team standards, procedures, processes, and best practices to ensure efficient resource utilization and professional, accurate, and user-friendly product documentation
Define the vision and strategy to improve engineering productivity and efficiency through documentation
1+ years managing managers

Philadelphia, PA

Manager, Technical Account Managers

Philadelphia, PA

McKenzie, Harris and Baumbach

Philadelphia, PA

Manager, Technical Account Managers

Participates in driving the talent management program including hiring, performance management and development of resources
Sustains and improves account management business metrics including business growth, margin attainment and expense management
Communicates Customer, TAM and account team feedback to drive improvements and innovation within the account management support portfolio
Leverages cross functional collaboration across Sales, Managed Services, Professional Services, multiple Field and Corporate BUs driving improved Customer TCE
Track and manage CyberSource service/product issues
Functions as the Customer Executive point-of-contact leading EMC account management service and support
Collaborates at multiple levels within EMC Sales leadership to understand customer business strategy and drive technical account management services opportunities

present

Philadelphia, PA

Manager, Technical Account Management

Philadelphia, PA

Kub, Glover and Baumbach

present

Philadelphia, PA

Manager, Technical Account Management

present

Manage workforce resources and provide guidance on workforce planning
Develop and analyze metrics to ensure optimal performance of team
Identify, prioritize, and execute initiatives for product, process, and tool improvements for the self-service Ad Platform
Manage, mentor and develop a team of dedicated TAMs
Own all facets of the account management process for AAP SS agency and advertiser customers
Work closely with the Global Head of Client Services to deliver innovative ideas to our customers while ensuring the highest level of customer service
Define and improve processes and tools for the TAM team to serve clients better

Education Education

Bachelor’s Degree in Tact

Washington State University

Bachelor’s Degree in Tact

Skills Skills

Strong written and verbal communication skills including strong presentation skills
Strong in management, people development, and communication skills
Accountable and Transparent
Strong leadership skills
Strong understanding/demonstration of Coty leadership model
Knowledge of TQM methodology and process management (NPD)
Strong project management skills (planning, organizing, and resource allocation)
Knowledge of the industrialization processes, especially for new products, based on established success criteria
Basic financial and cost analysis skills
Ensures good implementation of action plans bringing expertise to direct reports

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15 Manager Technical resume templates

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Associate Manager Technical Production Resume Examples & Samples

Packaging design, pre-press,and printing process
Packaging and labelingsubstrates, printing/finishing techniques, and structural development
Expert knowledge of Adobe Creative Suite
Proficiency in Word, Excel, Power Point,Outlook, and web-based PDM applications
Effective communication in written and verbalform
Ability to organize and prioritize multipleprojects
Have a sense of urgency in managing time andaccomplishing tasks
Demonstrate pro-active problem solving skills
Uncompromisingattention to detail and maintenance of the highest degree of quality
Design sensibility,coupled with the desire and skill to be a strong creative partner
Ability to workwith dielines and familiarity with packaging systems
Ability to identifyproduction concerns and offer solutions in support of the creative concept
Creative and flexible thinker
Create and maintain a cooperative teamenvironment that promotes high performance standards and attainment of goals
Comfortable soliciting feedback/managingself-development
Ability to react to change
2 years Artwork Production experience preferred

Manager Technical App Resume Examples & Samples

Identifies all Liaison Office Technician staffing requirements and ensures all positions are staffed with qualified individuals
Assesses and upgrades Technician competencies through the implementation of regional training programs and individual development
Uses RMS reporting to coordinate timely testing scheduling and efficient deployment of resources
Directs sampling support for Development department as proscribed by current process (i.e., Proto Sample to Size Set Sample)
Oversees accurate auditing of care instruction labeling
Establishes effective communication between Development and Production, external suppliers and internal business partners to resolve quality problems, including communication of risks to delivery
Applies own skills and experience to assist Technicians resolve quality issues during sampling and bulk production, and seeks out the expertise of others as necessary
Degree or certificate in Textile Technology or Textile Engineering, or equivalent related technical experience in the areas of color, printing and washing
Ability to identify issues, analyze facts and make quality decisions

Manager, Technical Show Resume Examples & Samples

Responsible for the management of the fabrication, installation, testing (if required), permitting and on site implementation of all of the rockwork, scenic facades, scenic attractions and other visual scenics for the project, including all art direction approvals, code compliance, technical investigating, compliance to specifications and approval by the authorities having jurisdiction
Responsible for concept development, scope of work, request for proposal, bid and award process for all rockwork, scenic facades, scenic interiors and other visual scenics for the project
Manages and coordinates Vendor design coordination, facility inputs and attachment interfaces with the Vendor(s), Design Consultants, and Contractor(s)

Manager Technical Package Development Resume Examples & Samples

Manage and lead a team of TPD Engineers
Facilitate launch activities and priorities by working with PCD in the conception phase of NPD
Collaborate with PCD teams during the conception and evaluation phases of the new projects and participate in supplier selection
Collaborate with internal departments and/or suppliers to determine feasibility of new packaging related to functionality, compatibility and quality
Participate in the launch definition via the official kick-off meeting with PCD and Plant Operations' teams
Adhere to the package definition with final specifications, drawings, and component testing, during the execution phase at the manufacturing location
Ensure launch quality and design integrity, on time, and within agreed upon cost objectives
Oversee final approvals provided for each new launch component following test methods and protocols
Investigate alternative package designs to reduce costs and increase line efficiency
Seek new ideas and innovation from strategic suppliers for Coty's exclusive use
Supervise the solution of component and specification issues for ongoing packages
Travel to component vendors, outside contractors, Coty global offices and other sites as needed
Operationally manage their direct reports in support of the manufacturing location for new and ongoing packages to guarantee adherance to GCM guidelines
Provide new launch support to their direct reports
Working with the Manufacturing Engineering team and Process Engineering Team to facilitate new product introduction in a high paced, aggressive environment
Resolving discrepancies and determining true root cause using proper lean tools
Leading process improvement workshops utilizing lean tools
Knowledge of the industrialization processes, especially for new products, based on established success criteria
Knowledge of TQM methodology and process management (NPD)
Background in Lean implementation
Strong knowledge of the QA guidelines is needed as well as the local regulations regarding Good Manufacturing Practices
Strong understanding/demonstration of Coty leadership model
Strong in management, people development, and communication skills
Strong project management skills (planning, organizing, and resource allocation)
Delegates responsibilities ensuring priorities management and efficient resources
Basic financial and cost analysis skills
Analyses potential savings possibilities, establishes action plans, and guarantees follow-up and efficiency
Ensures good implementation of action plans bringing expertise to direct reports
Motivates direct reports to achieve business plans, focusing on customer and consumer needs
Strong analytical, reasoning and problem solving skills
Strong written and verbal communication skills including strong presentation skills
Strong leadership skills
Positive and Constructive
Questioning and Challenging
Accountable and Transparent
"Can Do" Problem Solving
Process Focused
Package Engineering Degree or Equivalent
Minimum of 10 years of experience in Package Development or equivalent
Experience with taking products from Research and Development into production
Experience with Design for Manufacture and Assembly
Organized in Action

Senior Manager, Technical Resume Examples & Samples

Responsible for the management of the vendors during the design development (shop drawings), sub-consultant coordination, architectural/engineering coordination, art direction and sample programs for all rockwork, scenic facades, scenic interiors and other visual scenics for the project
Develops detailed coordinated schedules for all work by vendor identifying and managing critical path and resource issues. Leads production status and schedules reviews ensuring coordination with Project Team. Monitors all budgetary production expenses for project and/or attraction
Manages the relevant scenic/interiors budget throughout design, fabrication, installation, art direction approvals and commissioning for project and/or attraction
Manages the design, fabrication and material change process to accurately document contractual changes

Accounting Manager Technical Projects Resume Examples & Samples

Has a broad understanding of the control environment, including organization and supervisory control expectations
Constantly strives to exceed goals, requirements, previous accomplishments and expectations
Demonstrates customer / client service and business partner mind set throughout daily activities
Has highly developed and current GAAP and SEC technical skill set, and can effectively communicate technical concepts in position papers or decks, and/or verbally to business partners in "plain English"
Is solution oriented, analytical and process focused, and attains a working knowledge of the accounting impact from our system feeds and interfaces
Able to appropriately challenge accounting or process assumptions to ensure conclusions reached are appropriate, whether for a technical accounting matter or a process flow for a strategic initiative
Reviews financial communications, including 8-Ks, 10-Qs and 10-Ks, and contributes to the preparation of Audit Committee or leadership financial communications
Contributes to month-end close and reconciliation process to ensure timely, accurate financial data that is in compliance with GAAP and Company Accounting Policies
Be able to articulate accounting’s role to other departments; summarize financial data and explain processes and analysis in an appropriate level of detail for management, external auditors and internal customers
Interpret financial data, analyze variances, and understand underlying transactions; identify issues, gather relevant information, summarize options and recommend solutions; operate in a detail-oriented manner; develop and use Oracle, Discoverer, Cognos and Essbase skills to find efficient ways to obtain and provide information to management and others
Prioritize tasks and manage time – work efficiently with the goal of taking on additional tasks; meet deadlines; maintain referenced files and workpapers so that content can be easily understood; flexible and willing to work evenings/weekends during busy times
Supervise, develop, guide, train and evaluate team members; suggest and implement improvements to processes and procedures; manage process changes; drive the decision making process; ability to work independently as well as in a team environment and with ongoing change
Experience in the Retail or Banking Industry
Experience with international organizations and foreign currency
Experience with Oracle general and subsidiary ledgers
Experience with Essbase in Excel
Experience with Cognos Planning
Experience with Oracle Discoverer Reports and/or other reporting environments

Senior Manager Technical Resume Examples & Samples

Provides direction for testing and adherence to quality standards within L.O, and supply base in accordance with adidas-group and regional standards
Uses available resources to report and coordinate timely testing scheduling and efficient deployment of resources
Implements programs and tools for supplier development to achieve continuous improvement of product quality and production performance
Organises and supervise random audits within the supply base on performance of accredited technicians / QC’s
Support GASA milestones within technical
Minimum three years experience in textile manufacturing or technologies, preferably within Asia

Partner Manager Technical Lead Resume Examples & Samples

Manage vendor performance and readiness day-to-day
Diagnose and solve for gaps in vendor support based on customer satisfaction, quality review and internal feedback
Analyze trends in inbound call drivers and take steps to decrease volume
Produce monthly scorecards and facilitate Monthly Business Reviews to manage vendor performance
Partner with the Global Outsourcing team at Facebook to manage vendor relationship
Use internal training content to compile and facilitate vendor readiness training for releases
Act as point of contact for internal partner and external client escalations

Manager, Technical Account Management Resume Examples & Samples

Partner with management from Sales, Risk, Acquiring, and other internal teams to ensure success with our account portfolio
Collaborate with our international support management counterparts to drive organizational initiatives, and to ensure a consistent global team approach
Design team goals and ensure TAMs contribute to the overall objectives of the organization
Develop and analyze metrics to ensure optimal performance of team
Build and revise processes for optimal TAM workflow
Attend merchant meetings/calls as an escalation manager
B.A./B.S. degree from an accredited university is desired
Prior experience in payments industry is required
Prior customer support experience is required
Prior experience in managing high performing teams is highly desired
A self-starter with strong organizational skills and a proven ability to lead a team

Senior Manager, Technical Apparel Resume Examples & Samples

Support sampling process for product development as proscribed by current process (i.e., Proto Sample to Size Set Sample)
Drive effective teamwork by actively coaching and supporting internal and supplier team members to develop their skills and capabilities
Minimum of 10 years experience working in a clothing factory, preferably in the production floor

Senior Manager, Technical Solutions Resume Examples & Samples

Demonstrates expertise and leadership in working with business units, product management, development and operations to architect innovative solutions that meet the requirements with respect to functionality, performance, scalability, and reliability, realistic implementation schedules and adherence to architectural goals and principles
Drives technical integration designs to consensus and approval. Designs solutions for specific use cases that provide process and direction that can be extended and reused for future requirements
Reviews external technologies and products for their applicability to specific project or roadmap requirements. Is able to compare various solutions and select the one most appropriate for the project and company
Mentors development, operations and program team members on integration topics (e.g., issues, directions, guidelines, etc.)
15+ years experience in requirements analysis, design, system integration, unit testing and operation of distributed, fault-tolerant applications with particular attention to security, scalability, high performance, and cost optimization
Experience with working with and integrating with high volume web systems or large transaction client-server systems
Excellent communication and relationship skills, especially the ability to articulate advanced technical topics to both technical and non-technical staff; ability to articulate business issues/concerns with staff, peers, superiors, and outside parties (e.g. vendors, partners)
Very strong technical leadership and ability to command respect at all levels of the organization
Detailed understanding of the goals and requirements of the businesses supported
Minimum 10 years work experience in Software Engineering
5 years or more directly leading through architecture & integration design
First hand experience in integrating and maintaining scalable, complex high volume systems
Experience with leveraging automated deployment and configuration frameworks
Have both excellent oral and written communication skills as necessary to communicate plans and architectural directions to all levels within the company
Experience with REST, Linux, JAVA, JavaScript & RDBMS (your choice)
Experience with integrating backend systems to support mobile devices
Preferred Experience with PHP, Python, Ruby, MS-SQL, and NoSQL fundamentals
Have a strong working knowledge of Identity Management Systems
Extensive experience with Java Application Servers (Tomcat, JSP, Servlets)
Preferred Experience with authorization frameworks such as OAuth 2.0
Preferred Experience with a varying modes/factors of authentication

Manager Technical Lighting Resume Examples & Samples

Significant in field installation experience in entertainment/theme park environments
Extensive knowledge lighting technology
Proficiency in Microsoft Office (Word & Excel)
5-7 Years: Relevant combined lighting design and development experience is required; or equivalent combination of education and experience
Bachelor’s degree from a four-year college or university in Lighting Design and/or related Engineering field is preferred
Exchange of routine information only
Exchange of information which occasionally requires tact and/or diplomacy
Influences decisions of moderate nature requiring high degree of tact
Influences decisions of major nature. High degree of tact & diplomacy to obtain favorable decisions or maintain good will
Deals with sensitive or controversial matter on a frequent and recurring basis
Make independent choices, free from immediate supervision. Demonstrate ability to communicate to various levels of management and staff
Strong Verbal and Written Communication Skills
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Must be able to perform or check calculations as commonly related to video, lighting, and projection systems engineering

Manager Technical Apparel Resume Examples & Samples

Direct technical testing support for Production department within Liaison Office including wash, print and colour testing as well as reporting and coordinating timely testing scheduling in conjunction with the LO material teams
Drive the continuous assessment and upgrade of technicians’ competencies through the implementation of global training programs to ensure a high level of technical capabilities within the LO
Four-year college or university degree with focus on Textile Technology or Textile Engineering, or equivalent related technical experience in the areas of colour, printing and washing
Minimum ten years’ experience in textile manufacturing or technologies

Manager, Technical Resume Examples & Samples

Supervise and guide project technical personnel (indirect or direct reporting relationships)
Review, edit, or develop test protocols, procedures, and plans. Execute witness or approve testing and test results as assigned and authorized by Engineering and Safety management. Reduce data and report on test results
Direct Universal Patent pursuit and defense. Determine business need for patents, and advise management as to patent pursuits and costs
Review and approve contract and legal documents related to Show and Ride systems as required for project work and as authorized by Engineering and Safety management
5 Years: Required Vendor Management experience with significant in-field installation related experience
2 Years: Required related experience
Theme Park specific experience is highly preferred
Or equivalent combination of education and experience

Assistant Manager, Technical Resume Examples & Samples

When Project assigned, assists in managing or manages vendors through the process of bidding, designing, manufacturing, testing, shipping, installation, start up, and commissioning of S/R systems. Provides technical guidance and vendor management through day-to-day design, fabrication, installation, test & adjust and commissioning activities. Responsible to translate creative intent and business goals into technical documents that will serve to acquire bids and lock in price and schedule for delivery of systems that will deliver upon those goals. Builds strong team cohesion and motivation within the Attraction Technical Team by managing change and conflict with dedication to a positive outcome. Vendor management includes participation in all aspects of both technical and project / contract management as it applies to Scope generation, vendor contract establishment and management, directives, and change order processing. Is responsible for balancing technical, creative, budget control, and schedule demands to achieve an optimum work product for the customer park
Performs engineering technical (calculation, design, drafting, research) support to the Ride/Show project team or Core Engineering and Safety as assigned
Reviews portions of Vendor-provided design review documents. Includes drawing review, component selection review, calculation review, test plan review, test results review, or review of other deliverable items as specified by engineering management
3-5 Years: Vendor Management experience with in-field installation related experience
1-3 Years: Theme Park specific experience is highly preferred

Manager, Technical Account Managers Resume Examples & Samples

Manage workforce resources and provide guidance on workforce planning
Collaborate with other North America TAM managers to ensure team is successful in delivering world class support to Premier merchant base
Help design and implement a model of proactive merchant support
Ensure team members are successful in launching new merchant implementations, and are able to resolve issues that arise
Provide guidance as an escalation point for the team
Track and manage CyberSource service/product issues
Potentially manage a small portfolio of merchants
B.A. /B.S. degree from an accredited university is required
3+ years of payments industry experience is required
3+ years of customer support experience is required
1+ years of prior management experience in leading high performing teams is highly desired
8+ years of overall work experience
Strong understanding of technical concepts, programming languages (Java, C/C++, Perl, etc.), and markup languages (HTML, XML)
Excellent written and verbal communication skills

Senior Manager Technical Management Fw-originals Resume Examples & Samples

70% Technical Management
Analyze, Create and/or organize the constructions of 2D/3D models and patterns to be used for the technical product description
Support the Product Team by analyzing designs for manufacturability, production and material properties, offering economic and efficient solutions to achieve cost targets
Actively participate in cross-training for CAD and Pattern engineering with the goal to provide customers in Design and Project Management with the complete range of technical product data (Uppers and Bottoms)
Conduct tear down meetings (i.e. with Product testing, Project Managers) to ensure that each shoe is engineered and constructed to meet adidas quality standards
30% Supervision
Work together with Team Leader Project Management that is the counterpart within team in order to prioritize resources
Act as a mentor to all members of the team
Provide input to Senior PM on areas of concern within team and identify opportunities for improvement
Allocate project work to team taking into consideration experience, product complexity and workload
Support the team members on all technical issues
Extensive CAD work experience. Rhino preferred, other 2D-3D CAD applications, Crispin for Pattern engineering, knowledge about mold making and shoe making process preferred
Minimum of 5 years related work experience preferred

Manager, Technical Production Resume Examples & Samples

Minimum 3 years experience in production of corporate events, concerts, theatre or television production in a supervisory role
Knowledge of video production (video codec, switching, distribution) audio reinforcement for events, video projection, display (plasmas, LED, etc), and a basic knowledge of computer networking
Experience working with technical crews (union & non-union)
The ability to multi-task and create solutions in fast-paced, deadline oriented situations with little room for error
Highly organized team player with attention to detail and accuracy
Excellent interpersonal skills, an even temperament, and the ability to interact and communicate effectively with executives, clients, event staff and production crews
Proficiency in MSWord, Excel, and CAD software (Vectorworks is a plus)
Ability to lift, move, and ship equipment and heavy boxes of approximately 50 pounds
Available to travel and work nights, weekends, and holidays

Senior Manager Technical Documentation Resume Examples & Samples

BA/BS in English, Technical Communications or related field. MBA or Master’s Degree preferred
10-12-years’ experience writing a spectrum of technical information including hardware, software, and networking documentation and context-sensitive help systems
3-5 years of management experience
Evidence of strong interpersonal skills and professional energy and excellence
Available for flexible work hours and telecommuting as needed
Skilled at using standard technical writing tools such as Microsoft Office and/or Adobe Technical Communication Suite
Able to work on and solve problems of diverse scope
Demonstrate good judgment in selecting methods and techniques for solving problems
Experience writing for the Telecommunications and Cloud Services industries
Experience creating information for single-sourcing and repurposing
Experience developing documents using DITA/XML
Self-directed with a skill set and intensity that allows for efficient execution of the essential functions of the work with or without clearly defined specifications and with limited direction and oversight
Strong sense of accountability for meeting deadlines and quality standards
Technical Documentation Professional
Strategic thinker
10 + years of practical experience

Manager Technical Production Resume Examples & Samples

Provide crew supervision for various elements ensuring final product meets established artistic, production and compliance standards
Assist the production manager in development of budgets and timelines
Ability to make independent choices free from immediate supervision
Responsible for the dissemination of technical information to our relevant partners
Knowledge of theatrical show technologies
Exposure to field installation of multi-disciplined projects

Manager Technical Engineering Resume Examples & Samples

Manages and participates on a team which engineer’s solutions focusing on the best possible End User Experience. This includes technologies like Video Conferencing, Telephony, Meeting/Conference Rooms, Messaging and Collaboration (Slack, Lync, SharePoint, E-mail), plus Client Computing platforms (Mac, PC, Mobile) working in partnership with the EUC Client Engineering and Automation teams
Ability to evolve and develop personnel to match the long term business strategy
Work with vendors like Microsoft, Apple and Cisco to align business requirements and process with new technologies, hardware and software
Engage customers and the business to understand requirements and areas for improvement
Ability to evolve technology services to match the long term business strategy - focusing on speed of delivery, user choice, usability, enablement and self-service capability
Collaborate with other technology groups to streamline effective processes and drive continuous improvement
Participate on Technical Review Boards and Design Authorities to ensure architectural designs can be effectively engineered, delivered and supported
A minimum of 8 years of experience in IT, or similar industries
Strategic thinker with vision
Ability to communicate effectively with end users, business owners, developers, systems engineers and various levels of management including executives
Excellent written and verbal interpersonal skills including demonstrated ability to consolidate data to provide easily understandable deliverables
Strong attention to detail allowing for delivery of the best possible end user experiences
Demonstrates initiative and the ability to accomplish aggressive project goals when necessary

Manager, Technical Engineering Resume Examples & Samples

Develop high performing staff through education and mentoring, while providing continual feedback and evaluation of employee development
Measure and improve customer satisfaction with respect to end user facing technology services
Vendor engagement, management and administration
A minimum of 4 years of management experience
Demonstrated technical leadership and ability to transfer knowledge and information effectively
Engineer minded and technically skilled
Ability to effectively manage, lead and mentor a technical team
Service Management minded with strong commitment to customer service
Comfortable working in a fast paced, dynamic environment and developing flexible solutions to meet evolving business requirements
Ability to successfully manage and execute on multiple projects using project management tools and methodologies
Identify, analyze, and drive problems to resolution, handling complex issues simultaneously while effectively communicating across teams
Bachelor’s degree in Computer Science or equivalent experience

Manager Technical Logisitics Resume Examples & Samples

Supervise the performance of domestic and international freight forwarding suppliers
Manage domestic and international trade compliance including customs import/export compliance
Manage documentation of all NBC assets, equipment, furniture, fixtures and supplies during transportation
Oversee transportation and expediting from order to receipt
Supervise direct reports staff and/or vendor relationships
Work together with the internal and external customers and suppliers on project planning and execution
Lead any distribution and transportation related customer issues and resolution
A minimum of three years proven experience in area transportation and or logistics, air, land and sea required
Related experience in leadership roles
Proven knowledge of diverse transportation modes and working knowledge of International Shipping Documentation and compliance (Regulatory Inspections, Customs Documentation, commodity classification)
Proficiency in MS Windows, Word, Excel and PowerPoint required
Current or prior IATA dangerous goods and DOT Hazmat certifications for air, land and sea transport
A degree in Logistics, supply chain or a related operations discipline is preferred
Strong verbal and written communication skills and Analytical and problem-solving skills
Ability to interact effectively at multiple levels in support of customer relationships
Ability to meet strict time frames in environments with zero tolerance for failure
Strong relationship-building skills and solid integrity
Position is based in Stamford, Connecticut; however, willingness to travel and work domestically and internationally for extended periods is required
Must possess experience and influencing skills necessary to manage cross-functional and third party reporting relationships and processes

Senior Manager, Technical Architecture Resume Examples & Samples

Lead a team of dedicated system/solution technical specialists and architects with aligned objectives
Collaborate to understand and appropriately-disclose Bell’s Feature Roadmaps and User Experience requirements
Manage programme commitments by sequencing deliverables and development activities to meet qualification schedules
Ensure consistent integration of technologies & experiences into products by working with Bell’s solution provider partners
Supervise the technical assessment and overall quality of device capabilities including current & custom-built features
Evaluate conformance audits and implement continuous-improvement corrective measures to solve deficiencies identified
Oversee technical approvals and business process communications that deliver the company’s Product Portfolio plans
Manage individual and team performance measured to objectives and address situations of concern toward accountability of results. Provide ongoing Leadership through coaching & recognition and development & recruiting for all team members
Improve workflows that motivate and optimize assignments-to-skills in an environment where change is expected
Build community trust through active listening, consensus building & partnering with multiple stakeholders, and representing the department & company when interacting with 3rd parties or at industry forums
Contribute toward improved execution across company teams by sharing Network 3.0 transformation values and taking advantage of the organizations’ horizontal end-to-end streams
Improve Development and Qualification tools & methods in the department to continually refine overall efficiency & quality
Take an active role in planning stages of device qualification to ensure requirements comply with expectations for each feature
Work together with colleagues to address Roadmap, Planning, and Post-Launch activities and subject resolution incidents

Manager Technical Analytics Resume Examples & Samples

Promote and demystify data science to business users
Support analytics use case prioritization and roadmap creation
Proactively identify new analytical use cases / data driven business opportunities
Help to shape Big Data Strategy for adidas China
Deliver guidance for skillset development in the fields of statistics and machine learning
Pro-active (engaging & impact-oriented) mindset, ability to think end-to-end
Business mindset: very good numerical and analytical skills
Good communication (both written and verbal) and facilitation skills (small and large groups), especially when interacting with different levels of business
Fluent English (verbal and written),
Strong MS-Office skills (Word, Excel, PowerPoint)
A degree in Statistics, Computer Science, Mathematics, Engineering or other relevant field
Minimum of 3 years of hands-on data analytics experience
Strong expertise in statistical analysis, algorithms, data mining/machine learning techniques
Strong know how in data mining tools and languages (ideally R)
Experience working in the Hadoop ecosystem and related projects (ideally Spark)
Good business understanding
Solid IT skills, especially in database modeling and languages
General BI Skills preferred

Manager, Technical Warranty Resume Examples & Samples

Lead and manage problem solving activity for technical warranty issues
Interface with customer for successful warranty problem resolution
Interface with warranty analysts and warranty technicians for warranty data and warranty return teardown analysis
Interface with engineering manufacturing and supplier quality teams for warranty related problem root cause /problem solving and testing activities
Attend Customer PDT/Engineering meetings and Warranty reviews
Prepare monthly SLT Warranty presentation/summary for problem reporting
Lead weekly OEM internal warranty meetings
Support warranty analyst group in claims bucketing and classification for customer charge backs
Model warranty cost and claim projection for critical issues
Coordinate warranty efforts roles and responsibilities between all MPT groups /Audi
Develop maintain warranty processes aligned with TS and VDA requirements
Bachelor’s degree in Mechanical Engineering is required, advanced degree highly desirable
Demonstrated understanding of Mechanical, Electrical, Software and NVH engineering principles
Ability to perform Vehicle Diagnostic /data download using CANape
Strong statistical knowledge and understanding to develop /create complex warranty forecast models
Demonstrated proficiency using MATLAB
Strong understanding of reliability engineering analysis including TTF, TTB and sampling techniques
Solid understanding of DFMEA and PFMEA development
Good understanding of customer warranty portals, warranty issue resolution and reporting using 8D’s, 5 Whys and Ishikawa diagrams
Six Sigma Black Belt – preferred
Strong communication skills – oral, written, interpersonal
Advanced computer proficiency with Minitab and Microsoft Office
3 to 5 years’ experience in automotive Driveline/Powertrain

Knowledge Manager / Technical Writing Analyst Resume Examples & Samples

Acquires an understanding of the requirements of the content being documented, including target audience and engages appropriate client knowledge owners and SMEs to develop knowledge
Uses KCSsm industry-wide practice aligned to the client’s Knowledgebase and creates knowledge articles using standardized template and industry-wide practices to develop content, such as reference guides, manuals, step-by-step instructions, FAQs
Formats content using troubleshooting steps and required screenshots for knowledge articles to visually present resolutions
Partners with Knowledge Engineers to update/create knowledge articles from list of knowledge articles required for top incident drivers
Searches knowledgebase for any existing client data, and researches solutions to update or creates new knowledge articles that are technically and non-technically designed for support members and/or end-user facing audiences
Follows internal and client-specific business processes for the approval process/document development lifecycle
Monitors daily Knowledgebase reports to view article updates and new knowledge requested by end-users of knowledgebase and takes appropriate steps to action to ensure knowledge is updated and knowledge gaps filled in timely-manner
Join internal/external client meetings with support partners to review knowledge that needs to be updated, created, archived, based on the different findings
Generate Knowledgebase reports: Review article expiration dates and ensure that the articles are updated or archived as needed
Ensure validation process occurring to improve quality and relevancy of articles linked to tickets
Propose KM best practices for KCS business process alignment and tooling enhancements to enable streamlining of process efficiencies, improved SD performance metrics

Manager, Technical Development Resume Examples & Samples

Work closely with the Project Managers, IT and business management on multiple development projects ensuring the effectiveness, quality and the timeliness of project design decisions and how easily these solutions can be implemented
Research and evaluate alternative solutions and recommend the most efficient and cost effective solutions for the systems design, while providing a solution that meets the business' strategic objectives; include the integration of existing code-sets and/or components as part of the overall design solutions where practical
Document and test using proven industry standard code analyzing tools, implementing and providing ongoing support for the applications
Minimum seven years of experience as primary project lead on medium to large size application development projects
Bachelor’s degree from an accredited college and university
Deep functional and technical knowledge of the ServiceNow configuration and development, including user interface , configure and maintain forms, lists, views, UI policy, UI scripts, UI actions, view rules, welcome Page Content, Map Pages and other UI elements for all currently installed Service Now modules, System properties, UI, CSS, system, email, approval, LDAP, application, localization, security, users, and groups, LDAP, initial data loads, base import sets, automated integrations and address exceptions, reports, service level agreements, notifications, and alerts
Deep knowledge of JavaScript and working knowledge of web browser technology (XML, HTML, and Web Services)
Experience implementing core modules Asset Management, Incident Management, Change Management, Problem Management, and some familiarity with CMDB
Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority; must be able to prioritize, delegate and foster the development of high performance teams to lead/support an environment driven by customer service and team work; US Citizenship is required

Development Manager, Technical Lead Resume Examples & Samples

Provide comprehensive consultation to both business unit and IT management and staffs at the highest technical level on each phase of the project development cycle
Work closely with the project manager to identify and specify the complex business requirements and processes for diverse development platforms, computing environments, software, hardware, technologies, and tools
Research and evaluate alternative solutions and recommend the most efficient and cost effective solutions for the systems design
Include the integration of existing code-sets and/or components as part of the overall design solutions where practical
Perform analysis and system design, participate in the coding of both new and modified programs, and/or integrated purchased solutions, as well as document, test, implement and provide on-going support for the applications
Provide highly technical consulting and leadership in identifying and implementing new uses of information technologies which support the functional business units in meeting their strategic objectives
Minimum seven years of progressive IT experience within application development, integration and support including three years of direct staff management experience in a software development environment
Bachelor’s degree from an accredited college or university
Hands-on development experience with the following technologies: C#, ASP.NET, XML, XSLT, CSS, Javascript, jQuery, IIS, WCF, Entity Framework, AJAX, MVC framework a plus; SQL Server 2008, SSRS/SSIS, Visual Studio/TFS
Hands-on development experience in Java and Java related scripting languages as Python, Ruby, or Javascript, with the ability to pick up new technologies quickly; Proficiency in Unix/Linux environments and ability to develop in terminal environments; Proficiency in the applicable technology, experience with state of the art development tools, structured and object oriented methodologies
Must be skilled in organizing technical information based on reviewing meeting notes, business specifications, interviewing clients, architects and business analysts; Must have the ability to work effectively with clients, IT management and other team members

Manager, Technical Development Resume Examples & Samples

Work closely with Project Managers, IT and business management on multiple development projects to identify and translate complex business requirements into architectural design
Highly accountable for the effectiveness, quality and the timeliness of project design decisions and how easily these solutions can be implemented
Work with service management, GSC, mobility services, deskside support, server and database admin team applications as needed on technology upgrades, maintenance, and issue resolution
Oversee the development and maintenance of appropriate project technical documentation including design, configuration, installation
Minimum one year of experience with QlikSense dashboard/application development
In-depth and hands-on knowledge of the system development life-cycle, the client area's functions and systems, and application program development technological alternatives, strong in JavaScript and TSQL
Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority; Must be able to prioritize, delegate and foster the development of high performance teams to lead/support an environment driven by customer service and team work

Manager, Technical Specialist Resume Examples & Samples

Business Assurance Technical Support acts as the single point of reference for technologies supported for our business customers
Provides WAN technical support to the provisioning and service assurance teams
Provide leadership and coaching to unionised technicians (training and skills development)
Provide leadership and coaching to unionised technicians direct or virtual reports in order to meet and/or exceed the company objective targets
Establish and maintain professional and productive relationships with all NOC teams, internal teams, partners and suppliers to establish, communicate and manage expectations
Provides technical assistance to different project teams making sure the technological solutions / SLA will meet all requirements to be supported on day 2
Keep abreast of developments leading technologies in telecommunications for business market
Must be available 7/24 for technical escalations
Meticulous and adheres to quality delivery at all times
Ability to deliver outstanding service in a constantly evolving environment
Strong analytical skills with deductive reasoning capabilities
Technical know-how: advanced knowledge of Bell Business Market products and services
Interest in acquiring technical and business knowledge relating to one or many customers
In depth knowledge of telecommunications industry and technical product knowledge, essentially for: Core Data, Transport equipments, Frame Relay, ATM, DSL, Optical Ethernet, NGCE, FTTx, VoIP service, BID and IPVPN
Proven coaching/training abilities
Leader, self-reliant and team player
English written / spoken
Proven analytical / problem solving ability with exceptional attention to details
Excellent leadership and a demonstrated ability to communicate effectively at all levels
Concrete Self Management capability to work with multi-disciplinary tasks and projects
Flexible to work under pressure and meet deadlines, displays high sense of urgency
Strong aptitude to recognize opportunities for improvement and take appropriate action while being creative and solution oriented
University or college degree
Knowledge of telecommunications industry in the following fields: LAN, Voice, IP, Wireless solutions and Internet
Previous project management or Business Analyst experience or equivalent experience
A working knowledge of Business Data Assurance team
A working knowledge of Business Provisioning systems including: Remedy, Maximo, PVC-OARS, COPS, and TIMS
MS Office skills, with advanced level in Excel & PowerPoint
Shell Scripting programming knowledge
Technical certifications such as CCNA/CCNP/CCIE or JNCE

Manager, Technical Documentation Resume Examples & Samples

Bachelor’s degree in field with 9+ years experience OR
Master’s degree in field with 7+ years experience
Previous management/leadership experience preferred
Previous experience in technical writing/editing, desktop publishing, document and data management systems
Microbiology or biological science background strongly preferred
Previous medical device experience preferred
Strong communication skills - verbal and written
Proven track record of continuous improvement - systems and processes

Manager Technical Documentation Resume Examples & Samples

Oversee multiple projects simultaneously, including prioritizing staff duties based on business need
Manage to operating budget including forecasting translation expenditures
Manage the preparation, production, translation and distribution of customer facing documents
Develops staff to ensure that skills levels are appropriate to be used across a variety of projects and publication tools
Ensure documentation adheres to appropriate regulatory/quality guidelines and procedures
Interface with cross functional leaders on requirements, schedules and deliverables to ensure project milestones are consistently met
Manage business relationship with translation vendors, including quote approval, delivery timelines, quality of services provided and invoice processing
Contribute on critical projects as dictated by business need
Responsible for ensuring associates are set up for success by following the performance and development processes
Excellent communication skills: verbal, written and editorial
Works well across functional, site and global boundaries
Sense of urgency

Assistant Manager, Technical Service Resume Examples & Samples

Visit customers to collect and analyze field information of customer expectations/ problems on product performance. Need to verify product/cell design suitability to application
Cathode qualification project monitoring according to TS 16949, including AP/QP, FEMA
Provide technical support to customers as trouble shooters and technical consultant on related issues
Collaborate closely with Sales team to secure business success
Provide technical inputs recommendation and competitor’s information to strategy development and implementation based on analysis of product performance in comparison to competitive products and reports that define and rank performance requirements for technical success

Manager, Technical Development Resume Examples & Samples

Individual Accountabilities
Identifies, coordinates and follows–up on new relevant applications and relevant processing technologies
Transfers customer-/application-needs towards product specifications / Collects market information (competitors, customers, trends, regulations, etc.)
Drives and influences specifications and industry working groups/Compiles market input for product development/modification
Coaches and drives Technical Service team in all customer/processing related requirements
Communicates and documents (internal and externally) Application Development-activities Compiles processing characteristics of (new) products/all processing technologies/derives respective recommendations/trends
Supports Joint Development Agreements and required Non Development Agreements
Supports global Application Development-exchange/Intellectual Property-protection
Takes on functional leadership of Application Development-team, coaches colleagues, team development, resource/succession planning
Shared Accountabilities with Sales
Drives/supports customer projects, visits, events, trainings, seminars/ prioritizes activities for Technical Service resources in countries/sub-regions based agreed-upon customer interaction rules
Identifies and supports needed product qualifications / processing aspects and projects
Support filing of Account plans
Shared Accountabilities with Product Management/Industry Management
Identifies and initiates new application opportunities
Defines market attractiveness for new products/Support & Executes product launch
Provides expert opinion (with customer trials) answering customer complaints
Shared Accountabilities with Sales and Industry Management
Implements Segment strategy
Shared Accountabilities with Product Development
Define product specifications for new product development/ specifications in the relevant application area / for new product developments/ modifications
Evaluates and optimizes processing aspects for (new) products

Manager, Technical Srvcs Resume Examples & Samples

A solid understanding of networking and desktop technology and proven methods on providing innovative solutions to customers
Strong attention to detail and excellent written and oral communication skills
Experience in Systems or Network Engineering position a plus
Experience in planning and delivery of IT integrations of acquired companies a plus

Manager Technical Resume Examples & Samples

Development and monitoring of statistical analysis of quality measurements and standards
Continually monitors and stays abreast of legislative and regulatory changes affecting the laboratory industry, and ensures changes are accurately communicated to affected departments and implemented on a timely basis Develops monitoring systems for the collection, documentation and reporting of quality assessment and improvement data; extracts pertinent information from quality assessment and improvement studies, initiates corrective action plans, and re-monitors results
Evaluates existing systems and processes and develops corrective action plans for service/quality trends identified Initiates changes and monitors for improvement
Ensures that departments proactively respond to feedback from customers (internal and external) and implements improvement mechanisms to enhance the overall ability of the department to meet the customer’s needs for laboratory services
Concurrently monitors employee and departmental performance to ensure adherence to policies and procedures, timelines and regulatory requirements
Concurrently monitors resource utilization, including payroll, supplies and expenses, client volume and revenue variation reports, outpatient volume reports, mileage and expense logs; participates in MOR. Takes action immediately, as needed, to rectify problems
Responsible to ensure the weekly and monthly corporate key indicators are an accurate measurement of past and current performance for a basis for proactive response to a changing environment
4 Year/Bachelor’s Degree in Medical Technology required
3-5 years’ precious experience in technical specialty areas
3-5 years’ experience in clinical laboratory preferred
Minimum of 3 years as Technical Manager strongly preferred
Must have State of Florida Supervisor’s license

Manager, Technical Analyst Resume Examples & Samples

Work closely with the Corporate Tax users to understand the current state of information available in the enterprise systems and understand requirements for information
Fully document the current business processes & technical applications
Identify and recommend appropriate solutions to be implemented through either internally developed or 3rd party externally provided technical solutions or process improvement using technology
Develop and build excel-based tools to automate tax process using advanced formulas, pivot tables and Visual Basic (Macros)
Partner with Tax, Controllers, and the Central IT teams to implement enhancements
Manage the overall process by developing and monitoring working program/project plans which address timeframes, resources and costs communicate status to all Corporate Tax and IT stakeholders
Advocate for the financial user community and champion for projects (in the Tax portfolio)
Responsible for overall program management activities and coordination of required user approvals, user acceptance testing, training, and production implementation for delivered solutions
Responsible for the outcome of all IT projects in the Tax portfolio
Bachelor’s Degree in computer science or business related field of study (accounting degree preferred)
Big 4 experience, preferred
Minimum of seven years’ experience
Business analysis, process reengineering and project management experience
Experience in partnering with functional (Tax, Controllers, etc.) and IT teams to coordinate efforts from different teams to achieve project success
Knowledge of Corporate Tax functions, Tax system applications, and financial systems data and systems processing
Knowledge of basic accounting and tax provision (ASC 740) concepts
Familiarity with income tax return compliance and transfer pricing
Ability to communicate effectively with upper management
Microsoft Office (Excel, Access, Visual Basic) Development
Experience in both application and database design
Strength in relational databases
Occasional flexibility required with regard to working hours (some Tax process require extended-hours support during business critical processes)

Que Manager / Technical Analyst Resume Examples & Samples

Ticket Management Experience is critical: Remedy, Bomgart, Foot Prints, Service Now, etc
Ability to follow through on tickets assigned, currently in progress of being resolved and status of when to expect the ticket to fully be resolved
Technical ability to resolve issues with a Windows 7 environment, deal with issues varying both network and systems related issues (not in depth within these areas though)

Assistant Manager, Technical Service Resume Examples & Samples

Application focus: Rigid polyurethane foam for continuous
Provide fast and best possible technical service to the customers; Follow up on customer complaints in a fast, efficient, and professional manner and assist customers in their problem solving in the best possible manner
Lead the new project, develop new formulations in lab and make sure it is commercialized on customer site
To identify and screen new materials to be used as raw materials in order to reduce chemical cost or improve performance of foam systems by evaluating the raw materials in the laboratory/work shop and reporting of the results
Coordinate closely with PD, QC, MM and QM to ensure that consistent quality batches are produced in a timely manner, and fine-tune formulations when necessary
Comply with BASF EHS regulations

Manager Technical Resume Examples & Samples

BS degree in an engineering or physical science discipline from an ABET accredited university
Minimum of seven years directly applicable progressive Engineering experience
Previous technical management experience
Six Sigma Black Belt or Lean Expert certification
Experience developing others
Available for future relocation
This requisition will be used to fill multiple positions

Senior Manager Technical App Resume Examples & Samples

Identifies all LO Technical / quality staffing requirements and ensures all positions are staffed with qualified individuals
Assesses and upgrades Technician / Q.C competencies through the implementation of regional training programs and individual development
Directs technical testing support for Production department within Liaison Office including wash, print and colour testing, in conjunction with the regional material teams
Applies own skills and experience to assist Technician / QC’s to resolve quality issues during sampling and bulk production, and seeks out the expertise of others as necessary
If required, supports the Director Vendor Operations to monitor and drive the social compliance standards of the adidas-Group and is very well aware of local labor law, connected to the country’s compliance community (authorities, NGO’s, trade unions,…) and therefore able to identify risks or threats to the business well ahead
Ability to identify issues, analyze facts and make technical / quality decisions

Manager, Technical Designers, CDM Resume Examples & Samples

Manage a team of professional Data Management staff. Size of team could vary from 5+ upwards -15, depending on the Data Management Function
Define and prioritize resource requirements and manage resource assignments across projects
Directly responsible for utilization of staff
Assess and document competency of staff to satisfy position responsibilities. Regularly set goals and evaluates and documents performance
Propose salaries, promotion and termination actions
Actively contribute to recruitment of new staff
Implementation of department/office objectives
Provide expert review and guidance for production of Data Management deliverables including CRF/e-CRF, database design and set-up, validation definition and programming, Data Management Plan and database deliverables to internal and external customers
Provide technical advice and solutions with internal and external customers to solve problems and improve efficiency
Participate in the development and implementation of new processes and technology
Ensure that staff is trained and compliant with current operating procedures and work instructions and project scope of work
Identify and address professional development/training needs of staff
Mentor staff members to develop Data Management process, system, and drug development expertise
Provide operational input into proposals and scope of work. Participate in proposal defenses
Attend customer meetings and lead discussions of project requirements and strategic planning
Understand scope of work, budget, and scope assumptions
Identify out of scope work and provide revised costs with supporting documentation
Ensure project milestones are met according to agreed upon timelines. Actively manage quality throughout project
May be Project Manager/Project Lead for a major study or a series/group of studies
A degree in clinical, biological or mathematical sciences or related field, or nursing qualification with a minimum of 7+ years of relevant work experience
Advanced knowledge of Data Management processes and systems. Technical programming skills may be required
Outstanding written and oral communication skills are required
Solid understanding of clinical drug development process is preferred
Previous people management experience is preferred
Excellent organizational skills and demonstrated ability to manage projects
Experience in effectively managing multiple tasks simultaneously

Wwps, Manager, Technical BD Resume Examples & Samples

Bachelor's degree in scientific field (e.g., physics) or technical degree (e.g., computer science)
10 years of professional experience in an IT organization
2 years of management experience, including a minimum of 1 year in a technical or research management, or business development role
Minimum of 4 months cloud computing experience using publicly available services
IT experience and depth in HPC/HTC, genomics, or healthcare
Executive speaking and presentation skills including formal presentations, white boarding, large and small group presentations
Experience working within research organizations, the software development or Internet industries is highly desired
Management experience with small or mid-sized technical or research teams, and a positive and mentoring management style suitable for hiring and retaining the best talent
Experience hiring and managing a team of top-notch technologists or researchers
Business understanding of cloud computing as a fundamentally disruptive technical and business strategy; market analysis; cost benefit analysis, RFP/Acquisition support; etc
Advisory/consulting experience with educational institutions, state and local governments
Advanced degrees (e.g., Masters, PhD) in a technical or scientific field

Manager Technical Resume Examples & Samples

Lead/Manage a team of engineers and technicians to support both Engineering and Production needs by developing solutions and procedures that resolve issues
Ability to work closely with internal and external customers, ETS Site Management, Chief Engineers and Lead Engineers to drive conceptual designs, trade-off analysis and rapidly develop solutions
Lead team in supporting Honeywell Operating System (HOS) activities
Ability to coach, counsel and develop team members including performance reviews
Effective communication and influencing skills across working groups
Support proposals utilizing resources from across Honeywell
Lead decisions on strategic partnering and the development of technology roadmaps / business case for each opportunity
Coordinate and lead work across all Honeywell Aerospace sites worldwide
Mentor and guide individuals across ETS with technical and process support
Drive Aerospace initiatives and process improvements for the organization
Have demonstrated ability to prioritize and manage tasks that meets aggressive program schedules. Customer interface and formal presentations experience are required
Bachelors Degree in Electrical/Electronic, Mechanical, Systems Engineering or Physics
10+ Years experience in leading teams through projects with cost and schedule control
Ability to work with Development Engineers to conceptualize customer requirements

Manager, Technical Account Management Resume Examples & Samples

BA/BS Degree
Technical aptitude and familiarity with digital media data and distribution elements, formats, and platforms: XML, ONIX, Codecs, FTP, Encoding, DRM, etc.; knowledge of SQL, Excel
Several years of successful people management experience, or, alternatively, excellent performance as a TAM or equivalent at Amazon (including its subsidiaries) and the demonstrated ability to be a successful people manager, and in all cases several years of successful experience managing team resources, schedules, and priorities
Demonstrated ability to manage relationships and cross-functional teams, programs, or projects
Demonstrated ownership and problem-solving skills of cross functional programs or projects
Successful experience in operations with demonstrated progressively increasing responsibility
Proven track record in process improvement and operational excellence
A fan of comics, graphic novels, and manga
Ability to credibly coordinate between technical teams and business stakeholders
Aptitude for understanding, using, and teaching others to use technical systems and processes
Thrives in a fast-paced, dynamic environment
Experience in ebooks and knowledge of the comic book publishing industry
Successful experience as a Technical Account Manager at Amazon
Training and/or certification in operational excellence (e.g., Six Sigma Green Belt)
MBA or Master’s in a related field

Senior Manager, Technical Resume Examples & Samples

Manage the design, production, fabrication, installation, focus, programming, commission, and turnover of systems for attraction, land, food/merchandise facilities, area development and other land/park improvements
Develop an open working relationship with the facility and attraction team and specialty & general contractor(s) to ensure a clear line of communication regarding installation, test and adjust activities
Review designs and documentation from vendors/contractors ensuring compliance with contractual requirements and specifications
Lead production reviews at vendor locations ensuring product quality, specification conformance, and schedule accuracy
Develop and oversee project show control schedules and budgets
Develops Scopes of Work, Requests for Proposal and/or other Purchasing documentation required to solicit, evaluate, select and contract for lighting & dimming design, production, fabrication, installation, focus, programming, commissioning and turnover of lighting systems
Oversee all technical interaction with attraction Engineering personnel, Vendors, Sub-contractors, and relevant 3rd parties involved with Show and Ride systems
Enforce Show and Ride technical and safety principles to provide a quality product and necessary deliverables to our customer. Support and advise the Attraction Manager/Director on how best to achieve this goal, and keep UPR Core Safety & Engineering briefed on progress and issues. Is responsible to take UPR Safety & Engineering direction to the project team
Contributes to communication of common engineering issues and solutions between all Universal parks. Enhances consolidated use of UPR technical resources
Responsibilities include a thorough knowledge of the entertainment, hospitality and theme park environments from a manufacturer/supplier, designer, implementation and creative aspect
Other Required
10 – 15 Years: Vendor Management experience and significant in-field installation related experience is required
Experience with theme park and/or construction industries is preferred
8-10 Years: Related technical experience is required
Theme Park specific experience is highly preferred; or equivalent combination of education and experience

Manager Technical Management Resume Examples & Samples

Create the constructions of 2D/3D models, toolings and patterns to be used for prototyping, sample making and production phase
Support commercialization construction (incl. grading) as input for automated production processes utilizing existing tools and actively provide input to software development on how to improve tools
Conduct tear down meetings (i.e. with Product testing, Inline Category development) to ensure that each shoe is engineered and constructed to meet adidas quality standards
Mentor new employees in technical product development by teaching them about adidas Groupspecific technical standards, processes and systems related to the Tech Package creation
Able to evaluate work processes for future improvements in close communication with the Innovation teams and Tier 1
Use the internal Database to keep track of the constructions during the development process
Extensive CAD work experience. Rhino preferred, other 2D-3D CAD applications, Pattern engineering systems
Computer literacy (MS Office)
Knowledge about mold making and shoe making process preferred

Manager Technical Product Resume Examples & Samples

Driving definition of user, business, and technical criteria for digital product solutions
Translating customer experience into product requirements
Facilitating high level solution design across teams and vendors as needed
Identifying, documenting, and developing planning around dependencies and constraints
Gathering, definition of, and documentation of requirements & acceptance criteria for design and development prototyping, engineering, and testing
Manage and drive communication of product delivery plan and roadmap
Product solution requirements, specification, and relevant documentation experience: (7+ years)
Agile or lean delivery practices: (3+ year)
Delivery of complex, consumer facing digital products: (5+ years)

IAM Manager Technical Resume Examples & Samples

Identify and drive process improvement solutions to increase accuracy, compliance, efficiency, timeliness and customer service for Access Management
Develop controls that detect and alert on variations or exceptions to access management rules
Develop, manage and measure access management processes and systems that fully align with compliance requirements
Manage the review and analysis of reporting data and audit results, to identify patterns, trends or issues that require follow-up and resolution
Identify, define and develop key measurements and develop the process to collect metrics for monitoring or performance reporting purposes
Establish and monitor department goals that align with strategy objectives; ensuring individual employee goals are also aligned with departmental and corporate objectives
Write job descriptions, interview and hire for vacant positions in an effective and timely manner
Evaluate and manage employee performance, and establish employee training and development plans that align with organization development philosophy
Develop and coach employees and identify high potential employees for growth opportunities
Act as a steward of corporate standards and cornerstones by establishing and maintaining policies, procedures, and value added processes
Professionally exercises discretion to make timely recommendations and effectively solve problems, using independent judgment consistent with standards, practices, policies, procedures, regulations, and/or law
Bachelor’s degree in Computer Science, or related field, (or 10 years relevant work experience equivalency, required)
Strong understanding and application of the ITIL framework, required. (ITIL IT Services Management Certification required or within six (6) months from date of hire)
Specific experience within any of the following: access management, data management and analysis, (required)
Demonstrated knowledge and understanding of compliance requirements for Access Management
Strong understanding and application of the ITIL Framework
Strong data management
Demonstrated ability to problem solve, apply reasoning and think analytically
Behavioral based interviewing
Coaching and mentoring
Managing employee performance
Reasoning/Analytical Ability – Ability to define problems, collect and analyze data, establish facts, and draw valid conclusions
Project Management – Ability to develop, communicate, and coordinate project plans and projects. Strong ability to multi-task and prioritize multiple projects. Ability to be a team leader and facilitate brainstorming sessions

Manager, Technical Solutions Center Resume Examples & Samples

Exhibits characteristics and behaviors which support Siemens and TSCs Mission, Vision and Values
Demonstrates enthusiasm and commitment to Siemens Corporate and TSC goals
Monitors team performance and KPIs and takes corrective action as needed
Monitors individual Specialist performance and identifies areas of developmental need
Conducts monthly one/one sessions with Specialists for coaching and feedback
Provides training to fulfill needs and looks for opportunities to support the individual's professional growth. Develops and implements performance improvement plans if necessary
Responsible for day-to-day operations, including appropriate staffing for all shifts and monitoring call log/queue activity
Ensures the team effectively handles escalation of customer issues to obtain timely resolution
Reviews documentation to ensure that customer complaints are documented and communicated accurately and within regulatory (FDA and ISO) guidelines
Identifies opportunities to improve quality and efficiency within the department through implementation of improved and consistent processes
Management Responsibilities: Manages a team of Technical Support Specialists. Carries out managerial responsibilities in accordance with the organization's policies and applicable laws
Typically 5-8 years of successful experience in a directly related field and successful demonstration of key responsibilities and knowledge as presented above
Management experiencE preferred, as the individual in this role must have highly effective management and interpersonal skills with demonstrated problem solving, team building and organizational abilities
The position requires excellent verbal and written communication skills with the ability to facilitate issues and delegate appropriately
Must be capable of motivating team members and driving goal performance with a focus on quality improvement and employee development
Language Skills: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public
Mathematical Skills: Ability to work with mathematical concepts to real world structure Reasoning Ability: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

Manager / Technical Manager Resume Examples & Samples

Provide administration and technical support of a Microsoft Windows 2012 R2 and 2008 R2 Server environment. Including, 3rd party and Microsoft Back Office applications like Exchange, Citrix XenApp, VMWare, SharePoint and other bespoke business applications
Monitoring and reporting of the server environment and Service Level Agreements (SLAs)
Perform server patching, data backups and recovery operations
Installation and configuration of Windows Operating system and hardware to corporate standards
Provide support out of hours based on an on-call rota
Participate in and manage technical projects
Will work in rotational shifts and also provide support during off business hours and weekends
Working closely with other areas in the Windows Group to understand future production requirements and delivering systems to meet these
Manage a team of experienced and multi-skilled windows administrators
Ensuring operational security and standards are strictly maintained by all

Manager Technical Instruction Resume Examples & Samples

Ensure a high emphasis on employee safety. Work closely with field operations and provide quality employee training that is focused around a safety mindset and CSX core values. Follow pre-defined safety guidelines as outlined by federal and/or best practices standards. Remain up-to-date on current and future regulations and ensure compliance with current CSX, Federal Railroad Administration (FRA) and Association of American Railroads (AAR) rules and regulations
Act as a role model to demonstrate the highest level of safety mindset, ethical standards and leadership behaviors
Collaborate with other training instructors in the day-to-day training operation. Develop and maintain effective working relationships with peers, business partners and students through collaboration and driving a “one team” mentality
Ensure effective delivery of REDI training programs by delivering new hire, existing employee and external customer training in the classroom and outside settings at the REDI in Atlanta and offsite at field and customer locations. Provide creative solutions to increase the engagement of students in the training program
Display a high level of dedication to complete class preparation, administrative functions, perform student evaluations and give performance feedback. Act as a subject matter expert to assist in new program development and updates
Lead by example to safely perform all hands-on technical competencies required to perform job duties. Provide hands-on demonstrations and one-on-one instruction including the use of various simulators
Perform routine maintenance on all equipment. Supervise daily clean-up of work area
Demonstrate continuous professional improvement by cross-training in other technical areas to deliver additional training programs offered in the REDI curriculum
High School Diploma / GED required
3 or more years of experience in locomotive mechanical systems inspection, repair, and trouble shooting
Associates degree or certificate of completion of a technical trade program
5 or more years of experience in locomotive mechanical systems inspection, repair, and trouble shooting at a heavy repair facility
Tier 4 locomotive diesel engine repair experience
Knowledge of locomotive air brake systems
3 years’ experience in education and/or training facilitation
Knowledge of applicable Association of American Railroads (AAR) and Federal Railroad Administration (FRA) Regulatory Standards
Knowledge of CSX computer systems
Public speaking, presentation and training delivery skills to a variety of audiences
Ability to implement work within designated budget and operational parameters
Strong leadership skills with the ability to develop and coach others
Accountability for the safety and performance of others
Strong relationship building, collaboration, written and communication skills
Problem solving and conflict resolution skills

Account Manager, Technical Resume Examples & Samples

Offer consultative direction to customers by staying abreast of external technology and business trends along with in depth knowledge of internal TR product strategy
Stay current with innovation and financial industry trends to guide customer and internal TR stakeholders. Understand the customer’s technology infrastructure and strategy by partnering with key technology owners and influencers at the client
Own the presentation of roadmap to key stakeholders and decision makers to promote effective product adoption and facilitate renewals
Strive for new business opportunities through relationships with senior customer executives, achieving revenue and market share expansion
Represent the client’s strategic technical and functional needs, and influence TR product owners to understand and address these requirements in their product roadmaps
Act as TR’s technology representative for projects, including migrations and strategic upgrades. Own and drive project steering committee meetings with the client’s technology and business stakeholders along with TR service organizations and program management
Ensure that EOL programs are achieved according to plan and with minimal customer disruption including TR infrastructure, content, applications, support and professional services
Coordinate and document service reviews (monthly, quarterly, etc) with the client’s technology and business representatives for respective account(s) and proposes quantifiable service improvement plans
Explain statement of service and promote customer self-help
Robust and proven communication and presentation skills, with the ability to convince and influence decision makers

Manager, Technical Projects Resume Examples & Samples

10 years of experience in a supervisory/management role related to strategic planning and design (specifically security or industrial construction), to include working with user teams and experience interacting with senior management required
Bachelor’s degree (or higher) in Engineering, Design, or related field preferred
Experience with chemical industry construction, engineering and design standards (API and Shell Engineering Standards), and contractor validation preferred
Experience developing, building, and maintaining effective relationships with vendors and business partners assisting with business issues and problem resolution while representing the Company with integrity and professionalism preferred
Experience providing dynamic leadership to hire and develop team members by setting periodic personal development as well as project goals, evaluating results, and providing feedback on needed improvements preferred
Vendor management experience as it relates to governance, transition, and performance management preferred
Experience managing applications in a structured environment supporting multiple server/client-side platforms including Windows, Linux, and SQL preferred
Experience developing projects requiring a high degree of both mechanical and logical expertise; including control system architecture and system design preferred
Experience leading teams in a high operations tempo environment and achieving high-end measurable results with limited oversight and direction preferred
Working knowledge of the tools and standards used for project design and development; to include PMETS, SAP, MS Projects and AutoCAD preferred
Knowledge of contract life-cycle management preferred
Broad-based professional knowledge of security hardware, video surveillance, electronic security issues, and safeguards across multiple geographic regions preferred
Ability to manage, maintain, negotiate and review service agreements, leases and other expense-related technology assets and services with terms and contracts that are favorable to the Company; recommend changes as needed preferred
Ability to work effectively with customers, suppliers, and contractors to ensure effective security throughout the value chain preferred
Ability to develop, plan, and implement complex and diversified procedures preferred
Strong communication/presentation skills, work ethic, and personal motivation; ability to effectively convey project scopes and costs-benefits analysis preferred

Assistant Manager, Technical Service Resume Examples & Samples

Visit customers to collect and analyze information of customer expectation and pain points on product performance
Provide technical support to customers as trouble shooters and technical consultant for existing and newly developing business with Transportation industry in China
Coordinate and support production and QC of production size on test and analysis of products
Support internal colleagues, customers and distributors with technical expertise on product / application / formulation
Writes comprehensive reports and evaluations on obtained from experimentation, orally present responsible projects

Senior Manager, Technical Architecture Resume Examples & Samples

Build, lead and manage a team of accomplished technical professionals performing engineering duties including design, risk analysis and documentation
Foster a culture that inspires high levels of performance and employee retention
Owns the architectural vision, design practices ,detailed engineering for all client proposals and interfaces with various internal groups for any engineering related issues
Set annual goals and pro-actively analyze metrics to drive productivity and process improvements within the technical team
Contribute insight and feedback to improve product strategies and features
Given the strategic nature of this role, this leadership position requires strong technical and business acumen and proven ability to engage at the senior levels internally and with clients. The ability to articulate and manage at the conceptual level as well as to dive deep into the solution details when required is critical to the role
This position is in Montreal or Ottawa so French is mandatory and bilingual (English /French) would be preferred
5+ years of experience in Enterprise technical sales, management roles
Possess an excellent understanding of telecommunications technologies and service offerings within the B2B enterprise environment
Ability to create an environment that nurtures and encourages excellence and a “can do” mind-set
Sound architectural understanding of various technologies and products and how they fit with other technologies/products (competing; complementary; supporting) in the following areas
Unified communications
Cloud/hosting services
Ability to foster innovation and drive change
Posses a combination of technical and strong business/financial acumen

Manager Technical Resume Examples & Samples

Doctor of Pharmacy (Pharm D) or M.Sc. in Chemistry
5-8 years of pharmaceutical experience, with a minimum 5 years preferably in manufacturing/production
Excellent interpersonal skills and the ability to build effective relationships at all levels of the organization
Strong teamwork with an ability to interact with people from all functions and levels within the organization
Energy and enthusiasm that creates a change oriented workplace
Good networking skills to ensure best practice is identified, copied and followed
An understanding of manufacturing principles
High level of written and spoken English along with communication skills
MBA post initial degree (Doctor of Pharmacy or M.Sc. in Chemistry)
Experience in Managing a team
QMS related SOP management
Introduction of BGx process which has increased more complexities for the delivery of new products from the Site
Technical support to Source change initiatives - MRAs
Technical support to Site project activities - TRAs
Root Cause Analysis / Investigations
Undertake self-audits on a regular basis, to ensure implementation of the required technical and GMP standards
Assist in productivity improvement projects where required and provide relevant technical input
Understand the relevant commitments and requirements of the Quality Management System
Support compliance with Global GSK policies and procedures comprising of GMP, EHS, GQP and QMS policies
Having demonstrable skill in developing people through E-Mails, Class Room Sessions, Meetings and Presentations and Face-to-Face Discussions
Coordinate/follow up with concerned departments to prepare and implement activity schedules for New Product introduction
Participate and provide support to Site initiatives, audits, etc
To support project leader in on-going and new projects with respect to site Strategy Deployment Plan
To continuously use LeanSigma and other associated tools and techniques in order to develop and implement improvement plans in the area of control
Support the implementation of Technical Risk Assessment and product performance assessment

Manager, Technical Account Management Resume Examples & Samples

Own all facets of the account management process for AAP SS agency and advertiser customers
Grow existing accounts by delivering strong ROI and by driving customer satisfaction
Establish strong and trusted relationships with your customers and industry counterparts and leverage those relationships to assess and improve customer experience
Responsible for ensuring best in class representation within the advertising community
Develop service strategy that offers the right service model for the right customer
Ensure an extremely high bar for excellence in operations across all aspects of customer engagement, technical support, and internal administrative tasks
Manage, lead, train, and motivate the US team across all key locations
Work with the sales leadership team to define, achieve, and exceed revenue and business goals
Continuously evolve internal systems and processes in order to operate with optimal efficiency and productivity
Work closely with the Global Head of Client Services to deliver innovative ideas to our customers while ensuring the highest level of customer service
Understand the needs, goals, and objectives of the buying community and actively advocate on their behalf with our marketing & product teams
Identify, prioritize, and execute initiatives for product, process, and tool improvements for the self-service Ad Platform
Provide prioritized and actionable feedback to our platform and product teams that address the most urgent and important needs of our customers
Hire and develop your team to support the revenue growth of the business
8+ years’ experience in digital media disciplines, performance marketing or database marketing with an ad agency, network, DSP or publisher
Strong oral and written communication skills are crucial, proven ability to influence others internally and externally and experience partnering with a world-wide sales organization
Deep understanding of online ad serving, creative capabilities, behavioral targeting and data strategies
Understanding of technical integration of ideas, and the ability to build relationships with marketing managers, sales stakeholders, dev managers, SDEs and designers
Must be able and willing to think and act strategically and tactically
Exceptional new business and client facing skills
Experience in senior-level negotiations and management skills, with clear and substantive speaking, writing and presentation skills
Experience in growing, managing and inspiring teams; strong leadership and organizational skills must be complemented by relationship building management style
Proven ability to lead cross-team projects; communication and processes
A proven track record of delivering initiatives from conception through completion on time, within budget and on or beyond scope

Manager Technical Service Resume Examples & Samples

Provide technical support to the service network including providing technical assistance through communication channel and proper documentation management and attending site visits
Conduct regular training or seminars on Company’s products with the service network, customers and kitchen equipment suppliers throughout South East Asia
Prepares routine and ad-hoc department related reports for management, including trip reports, test reports, field reports, service performance measurement, FAS (factory authorized servicer) service reviews and monthly reports
Attend market visits to ensure FASs are maintaining the updated service literature, manuals, price lists, service bulletins, and any relevant technical information
Identifies, evaluates, recommends and appoints potential service companies to enhance the Manitowoc service network
Responsible for reporting service or quality problem on products to operating companies including offering suggestions on causes of problem and creating countermeasures to resolve each problem, as well as reporting to the responsible parties the actions taken to resolve the problem
Monitors and administers the warranty policies of operating companies. Monitors and administers the parts pricing policies of operating companies

Assistant Manager Technical Service Resume Examples & Samples

Provide phone and other means technical field service support and product/policy information to channel partner and customers. Establishes and maintain effective relationships with internal and/or external customers
Negotiate and manage channel partner and customer satisfaction requests while controlling costs. Meet commitments and respond promptly to channel partner and customer requests
Understand, implement, and interpret company service policies and procedures to channel partner and customers
Express ideas and thoughts verbally and/or in written form, and possess a high degree of tact, diplomacy, problem solving skills and mature judgment
Proficiency in use of company business systems and maintain technical and policy reference requirements. Participate in other areas of aftermarket service as requested
Technical Degree in Refrigeration; with a minimum of one year of experience in Refrigeration or Product/Customer Service is required. Will consider a minimum of five years of refrigeration field service or HVAC experience in lieu of education
Federally certified refrigerant handler (Type I and II, certification required)
Must be efficient, accurate and capable of a high volume call workload
Ability to clearly express ideas and thoughts – written and verbally
Possess a high degree of tact, diplomacy, problem solving skills and mature judgment
Strong personnel management and interpersonal skills with a high level of integrity
Familiar and able to work with Microsoft Office programs: Outlook, Word and Excel
Willing and able to work on-call after hours – as required
Ability to travel domestically – up to 5% of the time
Known as America’s #1 Selling Ice Machine, the Manitowoc Foodservice, Inc. Manitowoc, Wisconsin facility (Manitowoc Ice) designs and manufactures a complete range of cube, flake, and nugget ice machines, ice storage bins, and ice dispensers with 200+ models in ice-making capacities from 65 to 3,000 pounds per day. Our products can be found in hospitals, schools, hotels, restaurants, and convention centers all over the world

Manager, Technical Solutions Resume Examples & Samples

Attainment of annual sales revenue and profit plan
Develop full comprehension of the Sensus corporate objectives
Train, motivate and lead the entire sales channel so that full optimization of the plan is achieved and achieved within specified regional cost budgets
Must assist marketing and engineering from this experience to develop WINNING strategies for the overall benefit of Sensus USA, Inc

Manager Technical Optimization Resume Examples & Samples

Work collaboratively within the region and Technical Optimization team to ensure ongoing customer engagements align with key commercial objectives and deliver business value for Travelport and our customers via
5+ years of experience in a Technology driven organization as a Manager or Consultant with significant time spent as resource manager
Experience in XML and API’s solutions is advantageous
Excellent analytical skills that include end to end process and systems analysis
Self-motivated learner, able to attain expert product proficiency and deep technical understanding
Excellent written and verbal communication skills with the ability to communicate and present at all levels
Excellent relationship building and collaboration skills with a good understanding of different cultures and how to work with them to deliver results, in a global organization
Commercially astute and able to evaluate revenue potential against operational cost
Experience within the travel industry is advantageous
Mandarin and Cantonese language skills is desirable

Manager, Technical Writing Resume Examples & Samples

Oversee the Credit Union Solutions Technical Publications team in the production and delivery of client-facing documentation, including project planning and resource allocation
Ensure all documentation for projects included in each release are delivered within scope, schedule and budget
Support and execute divisional initiatives and strategies
Plan and manage Technical Publications expenses
Clearly define individual performance expectations, and provide regular feedback
Provide development opportunities at the team and individual level
Perform other duties as required
Must have extensive experience with technical writing to include the following
Resource management and allocation
Experience using content authoring tools like Madcap Flare, FrameMaker or RoboHelp
Knowledge of SDLC and an eagerness to improve processes for the business
Must have solid experience in software technical writing with demonstrated increasing responsibilities in the technical writing role. The ideal candidate will have experience leading and supervising technical writing teams
Must have a proven record in the delivery of high quality and timely user documentation. The ideal candidate will have experience in the financial services and/or payments industry
Must have accuracy and attention to detail, strong analytical skills, effective communication skills using multiple tools and techniques to effectively share information
Must have the ability to quickly learn and understand the software solutions that Credit Union Solutions provides to their clients to ensure that the Technical Publications team can appropriately support the initiatives for the software alpha, beta and general availability release schedule for each platform
10% travel based on business needs
Tools: Madcap Flare, Microsoft Team Foundation Server, Microsoft Excel
Previous work in a depository institution environment, preferably credit unions

Senior Manager Technical Analysis Resume Examples & Samples

Manage multi-disciplinary projects to implement solutions to development problems. This involves planning, securing, and scheduling resources, analysing business requirements and processes, preparing business case proposals, developing testing, conversion, and implementation strategies, monitoring progress against planned objectives, financial review, and securing consensus and co-operation from users and senior management
Provide technical support to all units Globally, including new and existing interfaces and reports, ad hoc queries and MIS, and designing and implementing systems enhancements. This is made more challenging due to differences in time zones and the variation in the business lines
Continually acquire and enhance knowledge of the Division's technical and development strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and rapidly changing technology to be able to provide effective business solutions and services to the end user business lines
Effectively manage and supervise development staff by setting performance expectations, monitoring performance, providing performance feedback including the preparation of performance appraisals, and as needed, providing counsel and coaching. This also includes assisting in the recruitment of qualified project management and business analysis staff
Strong Vendor Management skills and disciplines
Downstream artifacts to be delivered according to business SLA requirements
Architect robust and regular system maintenance to ensure optimal performance
Optimize and standardize interface processes
Architect and apply quality checks and maintainability of development code
Typically has 7- 10 years of Trading System IT work experience
Requires prior management, supervisory or team leader experience
Working knowledge and experience of: Service Excellence, Risk Management, Business Case Development, Managing in a Matrix Environment, Meeting Management

IT Manager, Technical Lead Resume Examples & Samples

Lead a team of software engineers in a dynamic and agile environment
Write high-quality, efficient, and testable code in ruby, python, java and JavaScript
Ensure all engineers follow a test-driven development mindset and code are tested at the unit and functional level
Drive technical projects and provide leadership in an innovative and fast-paced environment
Take responsibility for the overall planning, execution, and success of complex technical projects
Work closely with management, business analysts, and customer to ensure the best system is built
Possession of a Master's degree from an accredited college/university according to the Council for Higher Education Accreditation (CHEA) in Computer Science or closely related degree or six (6) years equivalent experience in lieu of degree
A minimum of six (6) years of progressively responsible job related experience including two (2) years of experience in a leadership capacity
Hands on experience with microservice architecture
Hands-on programming capabilities in Python, Java and JavaScript
5-8+ years professional experience in software development
Experience with Agile development methodologies (Scrum, Kanban, etc.)
3+ years of hands-on technical leadership and people management experience
Proficiency in programming in Python, Ruby or Java
Experience with distributed systems, algorithms, and RDMS/NoSQL databases
Experience working in an Agile software development environment
Experience with continuous integration and continuous deployment
Experience with design patterns and modern frameworks, Java Spring, Ruby Rails, Python Flask, AngularJS
Experience with designing and developing RESTful service architecture
Experience with distributed system performance analysis and optimization
Ability to deal with ambiguous and loosely defined requirements
Proficiency in writing unit tests

Manager Technical Ops Resume Examples & Samples

Manages all activities of the Technical Operations staff including: productivity, quality, over time, community relations, inter-department relations, staffing, and performance
Directs the daily operations of installation, service, construction, and materials management in order to successfully achieve of company objectives
Ensures system compliance to NCTA, FCC regulations, and Company minimum operating specifications. Participates in the development of procedures and practices within relevant departments
Ensures the proper completion of all scheduled or on-demand service or maintenance work
Ensures timely and accurate performance reporting and reviews

Manager Technical Administration Resume Examples & Samples

Responsible for all regional IT and system related administration, policy and governance. Day to day administration of system management ensuring APAC users adhere to 21CF global policies
Ensure the implementation and ongoing support of FOX control policies
Day to day administration of IT regional system database, user account and password administration
Vendor management, contact and contract database management
Responsible for arranging IT Training sessions and user system guides
Degree Computer Science or Business Commerce
7+ years in IT industry Information systems management (preferably media)
IT finance, policy, administration, compliance and governance
IT technical background infrastructure/applications
Implementing IT policies and controls at a regional level
Managing IT budgeting, procurement and vendor management
Technical IT background in both IT infrastructure and applications
Project management and ITIL qualified
Experience in producing training and user manuals

Adobe Experience Manager Technical Lead Resume Examples & Samples

Minimum of 3 years Java/JEE experience (certification is a plus) including Servlets, JSP
Experience in the development of enterprise-level web content managements systems, preferably Adobe Experience Manager (aka CQ5)
Minimum of 3 years’ professional experience with web technologies (HTML, CSS, JavaScript/AJAX)
Exposure to web systems and infrastructure (Apache HTTP/web servers, servlet containers, caching, proxies, security, CDNs)
Experience in debugging web applications
Experience in the analysis of Java server applications (performance optimizations, heap and thread dump analysis)
Experience in development infrastructure and tools (revision control, bug tracking, wiki)
Knowledge of Java modularization or OSGi is a plus
Knowledge of Java Content Repository (JCR) is a plus
Knowledge of RESTful principles is a plus
Willingness to learn and stay up-to-date with technology is critical

Manager Technical Prog Mgmt, Suzhou, SPS, SPS Resume Examples & Samples

Provide day to day direction to multi-disciplinary teams of internal and external resources across multiple LOBs (Scanning, Printing, and Mobility) in developing new product offerings from concept to market launch ensuring compliance to phase gates within the PAC process
Single point of ownership and accountability for Scanning and Printing LOB NPIs, Breakthroughs and decision making
Ability to mentor, coach, lead by example and develop highly skilled talent for managing complex NPIs and Breakthrough initiatives
Provide effective and detailed communications to the stake holders as to the health of the project
Ability to work with the cross functional Senior Leadership team across multiple LOBs (Scanning, Printing, and Mobility) and negotiate through the phase gates
Must have awareness of the entire PM team across multiple LOBs (Scanning, Printing, and Mobility) to be able to make impact decisions on budget, schedule, and resources and to communicate directly to the team
Create culture of innovation, intelligent risk taking, agile mindset and thinking outside the box
Ability to prioritize critical deliverables and communicate expectations to the PM team to be able to meet the expectations of the Phase Gate reviews during the Project Approval Committee (PAC) meetings
Collaborate cross functionally across multiple LOBs (Scanning, Printing, and Mobility) with managers to review project deliverables and identify opportunities for streamlined processes to drive efficiencies and results
Define and execute flex and surge staffing strategy, and drive career development, growth and talent management activities
Collaborate with cross functional leaders across multiple LOBs (Scanning, Printing, and Mobility) to effectively identify and resolve major technical issues or other program issues and take ownership for driving these issues to closure
Drive business process excellence while reducing cycle time in accordance with phase gates compliance
Bachelor’s degree and PMP certification is required
A minimum of 10 - 15 years of actual program management experience managing complex NPI projects; experience in agile implementation methodology in both hardware and software
A minimum of 10 years of leadership experience, managing global teams
Master’s Degree in Engineering or Program Management preferred
Experience leading new product development utilizing agile methodology
Experience leading cross functional teams
PMP or equivalent certification preferred

Manager, Technical Ops NDC Resume Examples & Samples

5+ years of experience managing highly technical teams
5+ years of experience managing Lottery Operations
7+ years of experience managing Lottery systems
10+ years of experience with Windows and UNIX/Linux Operating Systems
2+ years of knowledge of scripting practices for Unix/Linux Shell scripting as well as SQL query authoring
7+ years of Gaming or Lottery industry operational experience
10+ years of Information Technology experience
Incident control
Capacity management
Release management
Service level management
Configuration management
System and service management
Staff development and motivation
Well-developed oral, written, and presentation communication skills
Experience in management of remotely located employees and project management experience
Ability to maintain positive working relationships in a team and inter team environment
Experience with Lottery Production Systems highly desirable
Attention to detail, and the ability to multitask under strict deadlines in a fast-paced environment
Strong interpersonal skills with the ability to work independently and as a team

Senior Manager, Technical Account Management Resume Examples & Samples

Ensure that core service deliverables are met for the customer install base in the region
Lead team of 10 Technical Account Managers to achieve operational targets and identify their career/personal objectives
Represent team to customers, sales teams, field services and technical support organizations
Assist in developing strategic goals and plans for organizational operations
Resolve customer satisfaction issues to ensure a quality support environment
A minimum of an undergraduate degree and ITIL certification with at least 3 years of leadership experience
Experience in working across cultures and on regional/global project teams
Ability to motivate and develop individuals
Advanced ability to multitask simultaneous escalations
Strong negotiation skills when interacting with customers and partners

Manager, Technical Architecture, RPA Resume Examples & Samples

Works closely with the client to define RPA value proposition and solution scope
Analyzes client processes, and identifies RPA opportunities
Recommends RPA approach/strategy
Identifies appropriate technology platforms best suited for client requirements
Creates and presents to the client architecture and solution proposals
Works with Operations Solution Architect to create compelling Business Case including savings as well as implementation and run costs estimate
Provides continuous advice to RPA developers and Project Manager during project delivery
In depth understanding of RPA concepts and market
Expertise in the market leading RPA platform -Blue Prism
Can conduct initial Business Process analysis, and understands the related role of a Business Analyst
Ability to understand client expectations and requirements and convert them into technical solutions
Strong problem solving, analysis, and design skills
Presentation skills with the ability to communicate at executive level
Fluency in English and Cantonese
Hands on RPA implementation experience as a developer/project manager/architect
Familiarity with process improvement and transformation methodologies (Green Belt/TQM)
Familiarity with waterfall and/or Agile delivery model
3+ years of experience in technology or Business Process Outsourcing as a senior developer/architect/project manager
Previous experience working with off-shore teams
Experience with RPA or other Automation would be an advantage

Technical Manager / Technical Lead Resume Examples & Samples

Proven experience with project architecture processes, practises and guidelines
GSK Project Architect certification
Trained on Regulatory (GxP) standards
Trained on Privileged Access Management
Opportunity to be part of an expanding global blue chip organisation
Global implementation of a new Product in the Documentum Suite of Applications
Opportunity for exposure to multiple different technologies serving life sciences
Leadership of outsourced offshore technical delivery teams
Technical Experience in the Documentum and .NET technologies
Experience of Documentum data migrations would be advantageous
Willingness to learn new technologies as role requires
Experience in the development of bespoke applications as well as deployment of COTS solutions
Experience and understand of Pharmaceutical Validation Requirements
Experience using Agile and Waterfall application development methodologies
Role will be responsible for the design and implementation of the technical architecture and as a result interact with Software Engineers/Developers, Information and Enterprise Architects as well as Project and Programme Managers
Ability to work with minimal supervision across a global organisation
Excellent communication skills both verbally and written
Aptitude for communication of technical terms to a non-technical audience

Senior Manager, Technical Product Specialists Resume Examples & Samples

Develops strategies for creating a positive service experience for customers including successful product authentication, collateral, and support tools to help customers get started and successfully adopts products
Ensures customers receive adequate information about products and related technical configurations to maximize patron usage and access
Directs and plans all activities of the product and technical support team in compliance and unison with the larger ProQuest Technical Product Specialist team
Drives workflow improvements, considering technologies and processes. Evangelizes best practices and ensures common adoption of Salesfroce
Understands and closely monitors regional trends and articulates those to Product Management
Creates staffing plans and manages resource deployment for multiple shifts serving all time zones
Responds to internal and external customers with high degree of professionalism, ensuring a high degree of customer satisfaction
Trains, coaches and monitors team members in all aspects of the customer service and outreach positions
Investigates and resolves escalated customer inquiries that cannot be resolved by representatives
Maintains a solid understanding of all products and systems to effectively manage changing business needs
Reviews weekly/monthly statistics and analyzes the data, making changes as needed
Identifies and recommends areas of process improvement
Oversees team success by monitoring performance objectives
Provides proactive, seamless customer support in partnership with other internal departments or external vendors
Follows up with customers regarding negative feedback
Bachelors’ degree and a minimum of 7 years’ management experience, or equivalent combination of education and experience
Professional experience managing an application support team serving global customers
Knowledge of SalesForce.com or similar tool
Proficient in MS Office Suite and technical troubleshooting tools
Ability to plan, prioritize, flex and adapt to change, and effectively multi-task
High level of initiative; motivated to enthusiastically and professionally provide the highest quality of service
Strong interpersonal skills, with ability to professionally interact with a diverse blend of personalities to reach resolution and maintain strong relationships
Fluency in languages other than English

Manager Technical Product Dsgn Resume Examples & Samples

Provide front line functional management and technical guidance to the team to meet schedule and budget commitments for all programs
Coordinate with the appropriate program and project engineering managers that utilize team resources to ensure proper technical direction and realistic staffing/budget estimates
Support process standardization and execute on process improvement roadmaps
Execute strategy for development of the Structures Engineering competency domestically and at global sites
Support introduction of new technologies
Employee management including bi-annual employee performance reviews, Management Resource Readiness (MRR) and Technical Resource Readiness (TRR) assessments
Demand/Capacity planning and resource management, including definition and implementation of a globalization strategy
Defining and utilizing appropriate metrics to measure the group’s performance against cost, schedule and performance objectives
Bachelor's degree in Mechanical or Aerospace Engineering
Minimum of 10 years experience in structural / mechanical analysis
5+ years experience directing / leading others
Must be a US citizen or permanent resident due to contractual requirements
Demonstrated understanding of overall engineering disciplines and processes for mechanical products
Strong technical skills with emphasis in the area of structural integrity
Experience in mechanical product development processes and certification activity
Familiar with design assurance and regulatory guidelines
Familiarity with the propulsion engine product line and static structural components
Action oriented, high energy, able to seize opportunities when they arise
Strong team building, coaching and communication skills to lead and motivate team in achieving team and individual goals
Applicant should be highly motivated, with demonstrated leadership, and communication skills and an ability to influence technical decisions
Familiar with engineering resource/manpower planning, program cost estimation, RFP/RFI proposal writing
Green belt and/or DFSS certified preferred
MS or advanced degree is desirable

Manager, Technical Analysis Resume Examples & Samples

Supports, troubleshoots and maintains production analytics to optimize performance, resolve problems, and provide timely follow-up on identified issues
Gets involved with technical analysis, design, development, deployment, maintenance and enhancements regarding assigned applications, and departmental databases
Provides project oversight and administration to ensure that the development and delivery of technical solutions meets or exceeds the expected business requirements, and that work is completed and delivered on time and within budget
Provides business process analysis, through the understanding and interpretation of complex reporting specifications, to determine the reporting requirements of individual users, departments and the business and produces data presentations used for business decisions
LI-SM2
Required or equivalent work experience 2 years experience in related field
Required 5+ years of experience in data analysis, preferably in a finance or medical economics environment
Required 5+ years of experience in SQL / SAS
Advanced Ability to drive multiple projects
Advanced Ability to work in a fast paced environment with changing priorities
Advanced Demonstrated problem solving skills
Advanced Ability to work as part of a team
Intermediate Other Keen attention to detail
Advanced Other Proficiency in modeling, data analysis and evaluation using tools like SAS, Matlab, Mathematica or MathCAD
Required Intermediate Oracle Database Management System (DBMS)

Manager Technical Specialists Resume Examples & Samples

Manage field technical specialist team to ensure the business is providing all technical support in a thorough and timely manner
Formulate short and long term planning to develop technical support strategies; work with sales and marketing to meet these goals
Develop strategies for managing growth of the service business
Support the scientific/technical needs of the business through: leading technical training, contributing to technical literature, managing methods development and designing technical support tools
Work closely with sales, quality, manufacturing and R&D to ensure new and existing products meet the needs of the customer
Work closely with in house technical group to harmonize troubleshooting and customer support
Assist in the development and evaluation of product concepts and new or enhanced service offerings using input from customers and sales managers
Coordinate all product training for new hires
Coordinate training for sales team for all new and existing products and services
Visit external customers in order to have understanding of their needs and expectations. Support customers with technical information and data as needed
Manage activities of assigned group(s) to ensure optimum performance of the group/function
Responsible for personnel management activities such as: scheduling, personnel actions (hiring, promotions, transfers, etc.), training and development, providing regular direction and feedback on performance, disciplinary actions and preparing and delivering annual performance and salary reviews
Assist in the development of short- and long-range operating objectives, organizational structure, staffing requirements and succession plans
Assist in the development and recommendation of departmental budget and authorize expenditures
Develop and oversee the implementation of departmental training programs, including orientation
Support the policy of equal employment opportunity through affirmative action in personnel actions
Ensure adherence to pertinent regulatory requirements and to departmental policies, practices and procedures [SOPs, safety procedures and biosafety protocols].Support and affirm the company policy of equal employment opportunity through Affirmative Action
Education: Bachelor’s degree (B.A./B.S.) or equivalent in a scientific field or related discipline
Experience: 4-6 years related experience in related field

Senior Manager Technical App Resume Examples & Samples

Lead and provide technical and quality direction within the liaison office to ensure that products meet the defined adidas Group standards
Organise and supervise random audits of T1s within the supply base on performance of accredited technicians and QCs
Provide technical support for the on-boarding of new suppliers to ensure adherence to adidas Group standards and policies

Manager, Technical Denial Management Services Resume Examples & Samples

Oversees the Technical Follow Up Representatives
Develops the training plan for new employees and the continual development plan for current employees. Addresses inquiries of the more seasoned staff members
Assists in the implementation of new client hospitals
Works with the programming team to identify, prioritize and implement enhancements or fixes to the SUMMIT workflow system
Works with the Client Engagement Managers to address hospital client questions concerning appeal process and status and schedule proactive updates
Coordinates workload of outside vendors
Manages the flow of accounts to ensure collection goals
Reviews denial, collection and commission reports for accuracy and completeness
Differentiates between clinical vs. technical denials through EOBS, letters and data mining; ensures that proper path (clinical vs. technical) is chosen
Oversees the identification of payers, UM agents and hospital’s managed care contracts governing clinical/technical denials
Performs other tasks and projects as needed
6+ years commensurate health care experience required
Experience leading large teams required
Experience in presenting to senior executives required
Knowledge of/experience working with managed care contracts
Excellent leadership, communications and organization skills
Ability to manage multiple ongoing projects
Demonstrable project management experience
Ability to perform data analysis
Strong computer skills, including Microsoft Office suit
Four-year degree preferred

Manager, Technical Costumer Service Resume Examples & Samples

Lead a global technical customer service team of 6 team members in 2 product lines
Support the TCS team in answering customer requests and solving technical and application issues
Participate in new product development projects representing Service as a whole
Close cooperation with the Field Service Managers globally
Develop solid technical documentation for field service
Support field service technicians
Report and develop further Dashboard’s for TCS
Head of Escalation Management
Organize global Service trainings
Act as deputy for Field Service Manager CE/Depot Service Manager

Manager Technical Production Resume Examples & Samples

Provide supervision for various elements ensuring final product meets established artistic, production and compliance standards
Make on-site decisions regarding interpretation of creative intent
Serve as the primary contact with various disciplines and compliance agencies (Building and Safety, Fire Safety, EHS, Etc.) to develop safety guidelines and measures for each project
Minimum 5 years supervisory level experience in theatrical or live entertainment production
Strong awareness of Environmental Safety Standards

Manager Technical Success Resume Examples & Samples

Account Management experience or managing Account Managers
Technical Support Management Experience
In-depth inContact product knowledge
2+ years' experience in building high performance teams
Working with Small & Medium Business (SMB) accounts
Desired personal profile: analytical, inquisitive, service & team-oriented, friendly demeanor, early adopter

Manager, Technical Assistance Centre Resume Examples & Samples

Assist in the development and co-ordination of the team rosters to ensure the availability of requisite resources and ensure that employee productivity is enhanced
Managing a team of resources efficiently in line with business needs and client demand
Understand the complexity of escalated technical problems in order to properly allocate resources to develop and implement solutions in the most cost effective manner
Manage client expectations and escalate critical situations to Management
Ensure fault queues are managed within KPI
Monitoring and maintaining EMC Networks policies and procedures
Creating processes, procedures and work instructions for use by teams
Identify areas of improvement in delivering managed services
Keep technical documentation for Alphawest and Optus clients up to date
Review internal procedures and processes and ensure they adhere to ITIL best practices
Successfully leading, mentoring and developing a team of Specialists
Drive high performance culture - Implement high performing team program, embed values, reward and recognition program and drive performance management
Recruitment and induction of staff members
Identify training needs within the team and ensure individual development improves team and individual performance
Ensure the dispersal of pertinent information to Technical Support staff regarding products, services and clients
Ensuring accuracy and quality of work and encouraging innovative action
Manage a team in rotational shift to cover 24x7 operation
Must be a graduate of a diploma course in IT or equivalent
Must have at least 5 years experience in Managed Service Environment
Graduate of a Degree course in IT or equivalent
8 years experience in Managed Service Environment

Account Manager, Technical Resume Examples & Samples

Understands key institutions and market players, and uses the concepts and language of the sector accurately
Maintains a forward-looking view of key trends, initiatives and opportunities within financial markets, advocating the best way to overcome new or unforeseen challenges faced by customers. (and their supporting processes and technology)
Maintains a robust internal and industry network to keep apprised of key trends within financial markets
Managed large and complex Technical implementations, working and influencing internal and external resources to achieve goals on time and within budget
Uses customer insight and collaborative techniques to uncover new, untapped opportunities across customers' entire organizations, including up-sell, cross-sell, new-new opportunities, and new market entry
Makes use of innovative and creative application of Thomson Reuters capabilities to develop those opportunities
Engages and drives conversations at appropriate leadership / influence levels
Recognize, handle and appropriately responds to customer objections
Meets objections with persistence and determination
Determined and tenacious, the TAM uses his/her demonstrable subject expertise to influence and convince decision makers and key stakeholders
Demonstrates deep expertise on the Thomson Reuters products, capabilities, content and services
Relates to audiences based on understanding of technical requirements
Recognizes pitfalls related to implementation of products and solutions
Provides Thomson Reuters with insight into the customer strategy, their business and their customer’s business, anticipating and managing emerging trends
Can develop and implement an effective strategy to help customers overcome their challenges and maximize the benefits to Thomson Reuters
Is a strong advocate for the customer within Thomson Reuters and leverages and utilizes all possible internal and external resources to achieve the goals for Thomson Reuters and for the customer
Effectively communicates and partners with internal stakeholders such as Account Management, Client Specialists, Sales Specialists, Program Managers, Implementation & Engineering teams, Market Development, Design and Manage and Build and Operate teams

Assistant Manager, Technical Documentation Resume Examples & Samples

Initiates and manages various action items or processes required in the administration of training and guidance to project teams
Coordinates with other departments as required to ensure full information integration and reviews all training status data in order to report status updates to Engineering & Safety leadership on an on-going basis. Data is critical to monthly senior management reporting
Works with Core Engineering & Safety leadership to revise and develop controlled documents, including: specifications, standards, guidance documents, and templates
Works with RI’s to review and edit documents such as Scope of Work, Deliverables, and System Requirements Articles using templates and standards while maintaining quality control and consistency
Minimum of 3-5 years project management / technical writing / engineering / technical theater related experience; or equivalent combination of education and experience
Proficiency in use of Microsoft Office required
1-2 Years of Theme Park specific experience is highly preferred

Manager Technical Product Dsgn Resume Examples & Samples

Coordinate with the appropriate program managers and project engineering that utilize team resources to ensure proper technical direction and realistic staffing/budget estimates
Execute strategy for development of the TurboMachine & Aero Structures Engineering competency domestically and at global sites
Employee management including Bi-Annual employee reviews, Management Resource Readiness (MRR) and Technical Resource Readiness (TRR) assessments
Bachelor's degree in mechanical or aerospace engineering
Minimum of 7 years’ experience in mechanical Analysis and/or Aerodynamic analysis
Experience directing / leading others
Must be a US citizen or permanent resident
Strong technical skills with emphasis in the area of structural integrity and aerodynamic design
Familiarity with design assurance and regulatory guidelines
Familiarity with Air Cycle Machine, Fans and Air Turbine Starter products
Highly motivated and capable of influencing technical decisions

Senior Manager, Technical Transfer Resume Examples & Samples

Plan, develop and coordinate technology transfer activities associated with Plasma Process Development to other sites of the CSL Group or external CMOs in accordance with local SOPs, the CSL Global Tech Transfer Policy and Global Assay Transfer Policy
Responsibilities in these areas will include
Ensure agreed targets for quality, yield and recovery, cost and timeliness are met
Write formal transfer documents with measured deliverables and document project closure/completion through formal reports
Maintain full documentation and reporting using CSL’s Quality Systems
With subject matter experts, generate cost estimates for projects for internal and external customers, provide budget forecasts and maintain tracking of ongoing project costs
Involvement in the planning and coordination of late-stage Process Characterisation and Validation
Facilitate communications between internal and external stakeholders to ensure project targets are met
Establishment and Motivation of interdepartmental project teams
Preparation and assessment of performance objectives
Identification of new trends in the regulation of bio-therapeutics in relevant fields and ensuring CSL technology is best practice
Act as a source of expert advice on all aspects of Technology Transfer
Coordinate Departmental work programs to ensure project and related tasks and milestones are accomplished on schedule
Identify and coordinate external opportunities to accelerate the product development process or alleviate resource bottlenecks
Facilitate vendor negotiations with Global Sourcing to ensure the needs of PPD are met
Provision of Departmental policy and guidance
Support the preparation of regulatory packages at each stage of the product lifecycle
Post graduate qualification in a relevant branch of Biological Science or engineering
At least 6 years hands-on experience in related process development activities
Understanding of and experience in the production and technology transfer of protein therapeutics from plasma including, chromatographic separation of proteins and other methods of protein purification, formulation activities, bio-analytical in-process and release assays, from bench-scale to clinical manufacturing scale
Understanding of the regulations (FDA, EMEA, TGA) associated with GMP production of proteins for clinical trials, process validation & characterization required for BLA applications
Proven research and development ability
Understanding of the principles of scale up, optimization and process validation
Understanding of protein chemistry
Ability to manage and motivate a team or teams engaged in a complex range of tasks
Understanding of and experience in GLP and GMP requirements
Highly developed organisational skills
Excellent data analysis skills
Team orientation
Documented successful production of therapeutics for human clinical trials
Ability to spend extended periods of time internationally
Competent use of MS Office and MS Project

Task Manager Technical Specialist Resume Examples & Samples

Perform technical editing of multiple project documents and artifacts to ensure clear and consistent language, grammar, and formatting across documents
Develop and disseminate integrated technical communication for project status, readiness events, milestones, outcomes, etc
Develop and maintain SharePoint websites for all aspects of the project, to include current communications and events, as well as comprehensive technical libraries
Coordinate and complete readiness documentation and other readiness activities
Work with government points of contact, program architects, and other engineers to ensure clear communication with various audiences, including senior executives, portfolio managers, users, and external stakeholders
Develop executive-level briefings and communications
Work closely with enterprise and systems architects to ensure technical documentation, technical communications and SharePoint web sites clearly communicate mission outcomes, capabilities, architecture views, readiness status, etc., to best convey the intended message and describe the benefits and features that meet mission needs
Demonstrate broad knowledge of the NGA and other Intelligence Community (IC) architectures and missions, both current and future
Exhibit strong communication skills with both customers and fellow architects alike
Work independently and proactively communicating with the program and customer architects and engineering project personnel
Bachelors degree, or equivalent experience
11+ years of related experience in technical writing / editing, web development, technical documentation development or related activities
Experience translating content in complex technical documents into clear, consistent and easily understandable technical information
Experience developing and maintaining SharePoint sites
Expert knowledge of Microsoft Word
Technical / engineering documentation experience
Experience supporting customers within the National System for Geospatial-Intelligence, IC, and DoD

Manager Technical, APP Resume Examples & Samples

Support the timely resolution of technical and quality issues to achieve quality and delivery objectives
Implements best practices, programs and tools for supplier development according to GASA milestones and overall sourcing and business strategy to achieve continuous improvement of product quality and production performance
Ensure accurate and timely compilation of all quality reports
Ability to identify issues, analyse facts and make technical / quality decisions
Strong management and leadership skills
Minimum five year experience in textile manufacturing or technologies, preferably within Asia

Manager, Technical Product Resume Examples & Samples

Design intuitive user experiences across a wide variety of projects spanning digital, social, mobile and responsive interfaces
Generate annotated wireframes, prototypes, sketches, storyboards, site maps, mockups, user flows, personas and other artifacts required to develop and evolve user experience designs
Identify the best ways to organize information on a given site or app
Manage UX design projects in a timely fashion, setting clear goals and being accountable for those goals
Effectively communicate your process through the use of sketches, wireframes and presentations
Run formative and evaluative usability text sessions at different stages of the design life cycle
Ability to quickly absorb new business domains
Proficiency with design and prototyping tools like Sketch, OmniGraffle, Balsamiq, Axure RP and Adobe Creative Suite
Excellent communication and presentation skills
Proven expertise in creating a variety of design documentation including (not limited to) user scenarios, task flows, conceptual models, personas, competitor analysis, heuristic analysis, wireframes and prototypes
******* EOE/MINORITIES/FEMALES/VETERANS/DISABLED *********

Senior Manager Technical Lead Resume Examples & Samples

Leading a team of 8-10 onshore and offshore integration developers
Lead technical design and code reviews for the development team
Develop service and database layers using service oriented architecture
Focuses primarily on implementation of Java services, RESTful APis using a mix of SQL and NoSQL databases
Perform hands-on development as needed
Putting in place suitable non functional supporting software to ensure a high automation, low support STP approach
Create development plans, task breakdown structure, release and implementation plans
Preparation of specifications and documentation for all software developed. Use of standard project management and team collaboration tools
Accountable for delivery according to pre agreed time and budgetary constraints
Knowledge of Java frameworks e.g. DropWizard, Jersey , JavaSpring
Strong data modeling skills, experience with SQL (Oracle, SQL Server) and NoSQL databases (ElasticSearch)
Knowledge of Agile team leadership experience
Experience managing service teams of 5+ developers
Experience with systems design and specification, for large scale front office banking applications
Good knowledge of SOA and messaging bus e.g. Solace or Kakfa

Manager Technical Srvc Resume Examples & Samples

Administrate job of technical group in CR
Support technical group in CR
Support technical group and sales of QAA, manage library
Support Sensient sales agent in Colombia and Guatemala for Beverage BU
Report results to Technical director
Bachelor’s degree in Engineering or equivalent
Knowledge about the use of flavors and additives
Knowledge on food process and ingredients
English 80% min

Manager, Technical Writing Resume Examples & Samples

Recruit, hire, and develop the best technical writers in the industry
Work closely with engineering teams to produce technical documentation that users trust
Support the Infrastructure department and Autonomous Technologies Group (ATG) with dedicated writers
Define the vision and strategy to improve engineering productivity and efficiency through documentation
Oversee cross-functional projects that affect multiple user teams
Gather, analyze, and use data to improve content and processes
Define standards and style guidelines that uphold a high quality bar for content
Partner with Knowledge Engineering to build an excellent authoring and content navigation experience
Bold, creative problem-solving abilities
Demonstrated ability to lead, inspire, and grow excellent teams
Demonstrated ability to coach and mentor
Demonstrated ability to hire and develop the best
Demonstrated ability to learn and teach complex technical concepts
Demonstrated ability to write prolifically
Experience writing for web, software, hardware, or cloud technologies
4+ years of software technical writing experience
4+ years of management experience
1+ years managing managers
1+ years managing geographically-distributed teams

Manager, Technical Account Management Resume Examples & Samples

Act as player/coach to lead a team of TAMs to drive customer success, campaign performance, and act as primary liaison to key customers & senior leadership
Manage, mentor and develop a team of dedicated TAMs
Define priorities for campaign management and optimization initiatives based on deep knowledge of the industry, its competitive landscape and key business issues
Be owners for current campaign performance, future display strategy and competitive display scenarios (growth and defense)
Navigate multiple stakeholders; bridge organizational and structural gaps with a focus on customer results and satisfaction
Help drive evolution of AAP into a client friendly tool via ongoing client feedback loop and close collaboration with cross functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)
Serve as the primary point of contact for technical issues; will communicate, triage, and manage open tickets to resolution
Accountable for the overall success of client programmatic campaigns
Build, grow and maintain outstanding relationships with key customers
Design and deliver performance updates, business reviews and growth opportunity presentations to key agency contacts
Bachelor's degree in Communications, advertising or media
Proven experience in Account Management and/or Ad Operations
Hands on experience managing campaigns in top tier DSPs (TubeMogul, Tradedesk, DBM, Turn)
Experience working in or with Agency Trading Desks
Experience working with or in Client Programmatic teams
Hands on experience working with ad-server platforms: Sizmek, DCM & Atlas
Hands on experience working with DMPs such Adobe Audience Manager, Krux and Neustar
Data visualisation experience with Tableau
Experience working with sell-side platform such as DFP, Pubmatic and Rubicon
Experience hiring and managing teams of min 5 people
Proficiency in MSFT Office; deep experience with data analysis in Excel, including pivot tables and advanced functions
Extensive knowledge of digital media systems and tools
Strong attention to detail and organisational skills
Strong quantitative and analytical skills with focus on problem solving
Collaborative team-player yet comfortable with independence

Manager, Technical Service Owner Resume Examples & Samples

Commercial effectiveness: provide service transparency and progress opportunities that enable more efficient service development and delivery
Strategic technical direction: identify and advance opportunities that have potential to simplify or enhance technical and business capability and ensure a balance of commercial and architectural goals
Risk and quality management: preserve the integrity of a service to avoid problems before they occur and to meet regulatory requirements
Experience in running a complex platform with multiple stakeholders
Strong exposure to Siebel and Oracle technologies
Proven interpersonal and superior communication skills
Strong business acumen
Ability to build enduring networks through strong stakeholder relationship skills
Capacity planning & Business Continuity planning
Vendor and financial management
University degree in Technology, Business, Science, Engineering or equivalent

Manager Technical Maintenance Resume Examples & Samples

Minimum NQF 6 – ND in Mechanical/Electrical Engineering or relevant equivalent
PV44 Confirmed or
Management Portfolio rating as Ready and willing to go through the PV44 assessment centre
5 years technical maintenance experience
OR ONLINE via the employee portal at http://internal-jobs.app.corpintra.net/daimler/en/

Manager, Technical Engineering Resume Examples & Samples

Same as 'Manger III' but also take major part in program plan and design!
Ensures that all projects and programs assigned are completed and meet requirements, with specific attention to H/W qualification and Integration, resource utilization, and timeliness for completion
Ensures that all H/W qualification and integration projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications qualification, project/program costs, resource utilization, and timeliness for completion
Develops personnel to include training and career development, manages the performance management process to include the development of team and individual goals, implementing employee development plans and coaching. Participates in, and/or manages, employee selection and hiring of personnel. Manages reward and discipline processes. May also select and manage Professional Services and outsourced staff
Ensures that all phases of project, program and/or process development are documented and that information required in other functional areas is reported, disseminated, or transferred, as appropriate. Ensures compliance with company policies including (but not limited to) engineering/lab notebooks, patents, confidentiality, ISO, safety and others as required
Effectively assigns work to subordinate staff, providing for professional qualification and integration in addition to maximum productivity for the area
Spearheads research and development of current product generation improvements, as appropriate, and ensures that newly created processes, designs, and/or methodologies are incorporated into Applied Materials products/services, and/or disseminated to other areas as needed
Responsible for departmental budgets and spending requirements
Guides, influences and persuades others internally in related areas or externally

Manager, Technical Writing Resume Examples & Samples

A minimum of a Bachelor’s degree with 8 years’ relevant experience OR a Master’s with 5 years relevant experience OR a PhD with 3 years relevant experience is required
Experience in related industry is also required
Knowledge of clinical evaluation report regulatory requirements, evidence generation, and Clinical Evaluation Report (CER) document creation is also required
Demonstrated knowledge and experience in clinical research, quality regulatory compliance, adverse event reporting is preferred
Ability to understand and interpret statistical results of clinical studies and understands good data management practices is required
This position will require excellent communication, both oral and written, project management and prioritization skills
This position’s primary location will be West Chester, PA other locations in Warsaw, IN; Raynham, MA; Irvine, CA; Cincinnati, OH or field based will be considered. This position may require up to 10% travel

100

Manager, Technical Writing Resume Examples & Samples

Lead creation of technical documentation for developers, managing a team responsible for high quality documentation across the Hadoop HDP platform
Deliverables include: Technical guides for installing, upgrading, and maintaining HDP products; Complete end user and administrative guides, which are the authoritative reference manuals for our products
Quick start guides that help our clients get up and running quickly; Best practices guides that help our clients maximize their return on investment in Hadoop; Blog entries, FAQs, release notes and other updates on product functions. Edit, proofread, clarify and expand documents written by engineers
Coach non-writers on ways to improve their writing skills
Work with Dev and PM teams to understand product documentation needs and convert the results into the team's roadmap, goals, objectives, resource requirements, and budget
Drive strategy, direction, tooling, and design of documentation deliverables across multiple products and delivery mediums
Assist team members with activities related to defining deliverables, scoping, tracking, issue resolution and mitigation, and team dynamics
Evolve internal team standards, procedures, processes, and best practices to ensure efficient resource utilization and professional, accurate, and user-friendly product documentation
Manage team workload to maximize efficiency and ensure each writer is able to successfully support the documentation needs of multiple, agile development teams
Shift resources to match changes in business priorities as required
Work with team members to develop their career plans and objectives
Recruit and train new staff as needed

101

Manager Technical Project Resume Examples & Samples

Familiarity with Customer experience monitoring and analytics tools for Web and APP like Tealeaf, Glassbox
Experience in identifying and baselining thresholds and alerts for various business metrics
Work with various stake holders in identifying process to engage/resolve issues.(SLAs'/P1/P2 engagement/support model)
Familiarity/experience with Elastic search tools like ELK, Splunk
Production ticket/support processes
Experience in managing 24 X 7 teams onshore/offshore model for monitoring performance/availability
Familiarity with Web/APP Single Page Architecture (SPA) and Service Oriented Architecture(SOA)
Familiarity in using and running basic queries in Adobe portal
Bachelor's degree and eight years related work experience or twelve years related work experience post high school
Five years project management experience
Five years technical experience
Three years supervisory or management experience
15 years experience working with cross-functional team

102

Manager, Technical Account Managers Resume Examples & Samples

Leader of the Dell EMC Technical Account Management (TAM) team in assigned region(s) supporting EMCs largest and most strategically important customers
Manages a team of Dell EMC TAMs supporting customers in the specific region. Builds relationships with Customer Executives within account(s) as an EMC support services leader focused on the total customer experience and satisfaction
Collaborates at multiple levels within EMC Sales leadership to understand customer business strategy and drive technical account management services opportunities
Communicates regularly with Sales and PSS leadership to discuss account management business forecasts, program updates and business risk
Functions as the Customer Executive point-of-contact leading EMC account management service and support
Supports global account management business initiatives and leads team in executing on key business priorities
Sustains and improves account management business metrics including business growth, margin attainment and expense management
Participates in driving the talent management program including hiring, performance management and development of resources
Leverages cross functional collaboration across Sales, Managed Services, Professional Services, multiple Field and Corporate BUs driving improved Customer TCE
Monitors and measures Global Customer Service critical operational metrics
Leads executive internal and external communications during and post incident as appropriate
Communicates Customer, TAM and account team feedback to drive improvements and innovation within the account management support portfolio
Participates in ad-hoc projects focused on enhancing the Global Technical Account Management Program
Willingness and ability to perform the tasks and duties as working manager
Organizational and management skills
Communication, solution promotion and presentation skills
Leadership/Mentoring/Coaching skills
Operational command of the business and strategic planning abilities
Strong product/technology/industry knowledge
Customer Service and conflict resolution skills

103

Manager, Technical Assessments & Advice Resume Examples & Samples

Leading the provision of technical advice and support on for EPA’s regulatory and operational functions to ensure integrated service to protect the environment
Managing projects and programs that continually improve the regulatory credibility and effectiveness of the EPA with innovative approaches to protect the environment
Managing a team who are passionate about protecting the environment, and partnering with communities, government and business to reduce environmental impacts

104

Manager, Technical Production, Belleville Resume Examples & Samples

Maintain a live, working bookings calendar of all Auditorium spaces
Responsible for implementing all technical aspects of departmental productions, including scenery, lights, sound, and effects
Ensure a properly maintained events calendar to avoid double-booking the space
Maintain records on all usage of the space, including external groups’ payment and insurance
Schedule student workers’ work times according to current university policies
Maintain proper working order of all theatre equipment
Keep an updated inventory of general theatre supplies
Order new tools, supplies, hardware, lumber, and equipment as necessary
Create own schedule to ensure meeting all position responsibilities
Must be highly motivated and exercise good judgement
General working knowledge of construction, lighting, and sound tools and equipment
Basic knowledge of office organizational software and theatre design software, including
General office conditions, as well as a working scenic shop
Weekend and evening work is often required
Construction work required
Regular attendance is a necessary and essential function
Must be comfortable on ladders and able to work at heights of 12-20 feet

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