Lead Retail Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the lead retail job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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A Von

Anastasia

Von

79516 Marquardt Views

Los Angeles

+1 (555) 609 8969

79516 Marquardt Views

Los Angeles

Phone

p +1 (555) 609 8969

Experience Experience

Los Angeles, CA

In-business Lead Retail Services

Los Angeles, CA

Toy LLC

Los Angeles, CA

In-business Lead Retail Services

Establish operational risk priorities, standard business KOR/KRIs and manage “paths to effective”
Develop materials and facilitate monthly/quarterly operational risk forums
A seasoned risk professional with a longstanding career within consumer banking risk management
Change management - concepts and strategies
Quality management processes, practices, tools and technologies
Evidence of operating in a large scale financial services Risk/Control function or similar environment
Leverage and enhance governance structures, analytics and protocols to drive cross geography issue identification and resolution linking in other NA-CBORC areas

San Francisco, CA

Lead Retail Ambassador, Front of House

San Francisco, CA

Johnson-Osinski

San Francisco, CA

Lead Retail Ambassador, Front of House

Mentor/On-board new Retail Sales Associates
Consistently meet performance sales goals
Drive brand awareness and lasting customer relationships.by converting Guests through interacting with the product, promoting store campaigns and contests
Act as a Brand Ambassador consistently modeling and upholding The Coca-Cola Company Core Values
Handle POS transactions accurately and efficiently
Lead and guide and motivate sales floor team by suggesting different approaches to engage with the guest and be used and following up to ensure timely and quality execution against expectations
Assist Store Leadership with operational procedures: conducting inventory, cycle counts, ordering, opening and closing registers, counting safe, guest recovery, preparing bank deposits, cleaning, retrieving/sending emails, accepting/receiving shipments, product returns, paid ins/outs, cash refunds and voids, key item walks

present

Detroit, MI

Lead Retail World POS Measurement Germany

Detroit, MI

Ruecker-Ankunding

present

Detroit, MI

Lead Retail World POS Measurement Germany

present

Responsibility for identifying and developing new business
Responsibility for identifying and developing business opportunities
Present confidently to top level management at retailers, using excellent storytelling and FBC techniques
Lead of Retail World while reporting into Head of POS Measurement Germany
Management responsibility for team of managers (team leads) as well as directly for a team of retail consultants (central retail service team)
Responsibility for staff performance and management including resource allocation, project oversight, coaching, performance management, development planning, and training
Direct and mentor others in analysis of data and creation of impactful presentations using Fact-Based-Consultancy (FBC) principles

Education Education

Bachelor’s Degree in Business

University of California, Santa Barbara

Bachelor’s Degree in Business

Skills Skills

Ability to work across and build strong partnerships with all functional and business partners
Highly influential across all stakeholders in a highly complex matrix organization
Proactive and dynamic with a strategic mindset. Able to identify and resolve issues quickly and effectively
Strong influencing and negotiation skills. Ability to explore alternatives and positions to reach outcomes that are supported and accepted by various parties
Quality management processes, practices, tools and technologies
Track record of an above average success rate for the installation of improvement programs and processes for internal and external audits of 200 or more across a complex, global organization
A seasoned risk professional with a longstanding career within consumer banking risk management
Ability to lead a high performance Consumer Risk Function
A deep knowledge of current and future operational risk issues affecting the NA Cards area
Ability to work effectively in situations requiring analytical, interpretive and problem solving techniques

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15 Lead Retail resume templates

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Team Lead-retail Closing Resume Examples & Samples

Manage day to day workflow of all closing and post closing functions
Meet the deliverables for closing, collateral, delivery to Secondary
Assist the Closing Manager in obtaining feedback on key issues as they relate to the closing area
Secondary review and response on loan sale items
New hire training and development

Merchandising Lead, Retail Brand Partnerships Resume Examples & Samples

Identify products that contribute to and align with Starbucks’ overall brand story
Develop new product and producer stories
Manage marketing and events that are aligned with the overall brand
Leverage cross-functional support from existing Starbucks resources
Research market trends and develop merchandising strategy for high partner and consumer engagement and sales
Collaborate across functions to ensure integrated approach that yields results
Diverse buying experience 7 years
Item-driven merchant experience 5 years
Leadership of entire category with a mass retailer or within similar environment 5 years
Balancing art and commerce
Demonstrated success in innovation
Ability to manage multiple priorities concurrently
Knowledge of food and/or consumer products industry
Ability to use computer technology and analysis tools (Excel, Outlook, PowerPoint, Web)

Team Lead Retail Lending Resume Examples & Samples

Manage the administration and adjudication of the indirect loans directed to the Centre
Manage DFC lending activities and practices to high standards of credit quality to ensure Indirect Retail and DVLP delinquencies and amounts WOR are within acceptable levels
Manage the performance of the Retail Lending unit staff to ensure that productivity, customer service and quality standards are met/exceeded
Manage the day to day workflow and operation of the Retail Lending unit in order to meet deadlines and procedural requirements
Manage dealership customer relationships and ensures that customers receive high levels of customer service
Proven supervisory skills to manage a team of 6-8 Retail Lending Officers
Strong negotiations skills and able to negotiate/mediate between multiple groups with potential conflicting priorities
Effective communication and interpersonal skills are necessary for professional interaction with customers and partners to ensure a high level of customer service and credibility
A high degree of flexibility is required to adapt to a wide variety of tasks and functions adjusting staffing needs as required to achieve daily, weekly and monthly objectives and compliance

Engineering Technical Lead-retail Resume Examples & Samples

Provide technical guidance on needs analysis and initiate ideas
Lead research and develop new technology
Evaluate and promote new products, processes, or systems
Communicate results to customers, suppliers, team members, and other business units
Lead teams to the design of new products and processes
Provide technical guidance on product and process maintenance
Bachelor’s degree (or international equivalent) in an accredited Mechanical or Electrical Engineering curriculum
15+ years of relevant work experience
Strong mechanical / electrical aptitude
Experience in Electric Power Genset design and development
Experience with validation testing of Electric Power gensets and systems
Experience in Electric Power Controls
Demonstrated ability to develop and articulate product concepts
Excellent analytical skills and the ability to perform complex assignments
Self starter with strong technical leadership skills
Demonstrated excellent judgement and decision making ability
Demonstrated ability to independently solve problems
Ability to communicate technical information effectively with team members and others in the work groups
Master’s degree (or international equivalent) in an accredited Mechanical or Electrical Engineering curriculum
Proficiency with Caterpillar Engineering systems and processes

Lead Retail Ambassador, Front of House Resume Examples & Samples

Consistently meet performance sales goals
Drive brand awareness and lasting customer relationships.by converting Guests through interacting with the product, promoting store campaigns and contests
Lead and guide and motivate sales floor team by suggesting different approaches to engage with the guest and be used and following up to ensure timely and quality execution against expectations
Assist Store Leadership with operational procedures: conducting inventory, cycle counts, ordering, opening and closing registers, counting safe, guest recovery, preparing bank deposits, cleaning, retrieving/sending emails, accepting/receiving shipments, product returns, paid ins/outs, cash refunds and voids, key item walks
Maintain visual standards and follow the plan-o-grams set by the planners and merchandise manager
Fluency in a second language a plus
Proficient in Microsoft office suite
Experience mentoring and or training others

Senior Category Management Lead Retail Resume Examples & Samples

A passion for technology and a desire to win
Understands Canadian market and industry dynamics within it
Demonstrates the ability to impact revenue, profit and market share growth through strong business analysis and understanding and even stronger execution to action it
Facilitates "win-win" situations by working with others to achieve positive outcomes
Acts confidently in uncertain circumstances; works effectively in ambiguous situations while making and standing behind the decisions
Can comminute complex business issues simply to varying levels of the organization
4-year degree in Business or Marketing, MBA referred
4 – 5 years’ retail category experience
2 – 3 years’ management experience preferred

Client Technical Lead-retail Resume Examples & Samples

Knowledge of enterprise Technical sales
At least 3 years’ experience in developing solution requirements and architectural decisions
At least 3 years’ experience in designing, architect, and implementing solutions in the Retail industry
Basic knowledge in leading architectural direction and cross-brand selling
Basic knowledge in building and maintaining business relationships with IBM peers and customers
Bachelor's Degree in Information Technology or similar discipline
At least 5 years’ experience in enterprise technical sales, sales engineering, or pre-sales
At least 5 years’ experience in developing solution requirements and architectural decisions
At least 5 years’ experience in leading architectural direction and cross-brand selling
At least 5 years’ experience in building and maintaining business relationships with IBM peers and customers

UK Digital Transformation Lead-retail Resume Examples & Samples

Identification, development, and execution of targeted sales opportunities; act as key expert in SAP’s industry solutions portfolio and serve as a primary conduit between the Global and Regional IBS and field sales organizations to oversee, influence and track the execution of key field sales priorities
Represent SAP’s thought leadership in Retail with C-level executives, partners, analysts and at industry events
Create thought leadership in Retail and promote in social media and traditional channels
Drive demand generation for Retail industry propositions
Contribute to the creation of the Retail strategy for the UK and EMEA
Enable the virtual account team to expand profitable revenue opportunities by leveraging a variety of value-based selling approaches to deliver comprehensive business improvement strategies, value based roadmaps, and business cases including the following elements
Fluency in English, any other language an asset
Bachelor’s degree (or equivalent) required
MBA or equivalent degree required from accredited university preferred
Professional Training & Certification: Design Thinking, Industrial Design, Solution Architecture
Demonstrable experience in consulting, business development or strategic sales support with extensive industry expertise or experience with either a Business Consulting firm and/or a large software/IT organization
Retail industry knowledge is required as is leading “Digital Transformation” agendas
Proven record of experience with various innovation techniques (e.g. design thinking) and facilitation of customer visioning sessions
Industry / market analysis and in-depth company research
Developing and driving disciplined account planning and engagements
Advanced knowledge of value selling methodologies, processes, and tools
Developing value based roadmaps enabled by technology solutions
Executive communications –setting expectations, interviews, presenting findings & recommendations
Capable of building and leveraging large network to build pipeline and deliver revenue growth
SAP product experience a plus

Onegfk Industry Lead, Retail Resume Examples & Samples

Develop a strategic roadmap for the industry, including identification of key targets and approach tactics
Leverage existing local relationships in the plan and develop new clients portfolio
Closely align with Product teams to leverage best assets
Manage the implementation of the roadmap with team identification that take it over
Track record of successes in focus markets
Orchestrate and deal with MSAs for the selected accounts
Approach prospects and engage in sales efforts. Build sales material, and innovate in making clients experience more modern and digital with GfK
Support large pitches resulting from those actions (strategic angle, proposal, presentation)
Support large deals negotiations resulting from those actions
Ensure information sharing between local Industry and local Products, in alignment with regional and global; conduct interlock sessions with relevant Product Groups to ensure proactive business development
Align key industry trends and industry key business needs with Global Industry Head as input for the development of the (long term) strategy for the industry
Work with Global Industry Head and all Local Product Group Heads (CC and CE Products) to ensure best solution/team is brought together for major opportunities
Aligns sales strategy for industry-led accounts with Local Product Group Heads

Engagement Lead, Retail & CSC Resume Examples & Samples

Manages all aspects of the recruitment process including: job requisition design, sourcing, screening, pre-employment checks,
Builds candidate pipeline through targeted advertising, direct sourcing, employee referrals, networking, and recruitment events
Develops and maintains relationships with businesses, government and community service agencies, colleges, employment agencies and search firms, and other recruiters. Makes public presentations at job fairs, schools, and organizations regarding the Company and its employment
Provides employment recommendations to hiring manager based upon candidate qualifications, application materials, interviews, and

Engagement Lead, Retail & CSC Resume Examples & Samples

Extends and negotiates offers of employment. Facilitates relocation process for candidates, as needed. Handles several aspects of the
Develops and maintains relationships with businesses, government and community service agencies, colleges, employment agencies and search firms, and other Recruiters
Initiates contact with qualified candidates and provides pre-employment information regarding job requirements, location, wages,

Program Lead, Retail & Mortgage Technology Resume Examples & Samples

Minimum of 8-10 years managing software development projects in a matrix environment, preferably within the retail banking industry or comparable large company/consulting organization
Previous track record that demonstrates the successful implementation of 2-3 large scale, cross functional, strategic initiatives
Experience applying standard software lifecycle development methodologies
Expert knowledge and hands-on experience in application and execution of PMBOK-based project management methodologies and processes
Previous experience managing projects with Planview or related Project Management software
Proficiency with Microsoft Project, Excel, Word, Powerpoint, Outlook and Visio
Retail Banking experience preferred
Bachelors degree or equivalent experience, Masters, a plus
Project Management certification (eg: Master Certificate or PMP) preferred

Complexity Management Lead-retail Resume Examples & Samples

Work closely with the Global Complexity Management team and the SBU Complexity teams to drive activity across the US Retail organization
Process improvement for disposition of excess, obsolete, and reconditioned product throughout all GTS businesses
Provide program management leadership within the US Commercial & Retail organizations to drive SKU reduction activities
Develop plans with the US Commercial & Retail organizations to transition retailers from SKUs that have been identified to be discontinued to new SKUs
Support the identification of SKUs that should be discontinued to achieve the SKU reduction targets
Work with the Global Complexity team on Lean Portfolio Strategy reviews across all GTS SBUs
Provide monthly update to GTS leadership team on progress and action plans to meet targets within the US Sales and Marketing organization
Evaluate all US Retail work streams and processes across all supporting functions and deliver recommendations, and execute process improvement
Gain a strong understanding of the challenges that exist with retail, eCommerce, and Hybrid account programming, and implement commercialization strategies to overcome these challenges
Research go to market strategies executed by other general merchandise manufacturers and recommend strategic improvement opportunities
3-5 years of leading and managing programs and or project
Bachelor of Arts or Bachelor of Science Degree in related field required
Familiarity with standard sales concepts, practices, and procedures would be a plus
Understand the US Sales and Channel Marketing organization & know who to talk to across the organization to get actions completed
Must be a results oriented change agent who effectively works across organizational boundaries and has the ability to influence people from other functions and organizations to complete tasks
Self-motivated, demonstrates initiative, highly flexible and able to successfully overcome challenges and manage ambiguity on a project
Ability to manage multiple phases of a project simultaneously and get things done on time
Strong program management, facilitation, collaboration and communication skills, both written and oral
Solid understanding of PowerPoint & Excel for reporting out to business

Senior Agile Lead, Retail POS Technology Resume Examples & Samples

Develops a clear understanding of projects within the program portfolio, leads scrum teams with a clear understanding of business and IT context, and develops an understanding of cross-program portfolio synergies and dependencies
Drives the Agile-driven segments of complex, cross-functional, enterprise projects, leading multiple high performing, and often globally distributed teams
Works independently, without the need for day-to-day guidance
Runs multiple scrum teams simultaneously
Partners with project and release managers in production deployment activities
Ensures that Agile-related project reporting, such as burndowns and status updates, are relevant, transparent, and add value
Continuously find new value add ways to make work visible throughout the development lifecycle
Mentor and teach team members new agile and lean tools
Work with peers and managers to find more efficient processes that support the agile work models
Use knowledge of design thinking to problem solve and influence
Be a champion of change across a wide organization
Experience as an agile leader (agile PM, scrum master, etc.) in an IT or software development setting. (5+ years)

In-business Lead Retail Services Resume Examples & Samples

Work with other NA-CBORC teams and in-business control teams to take an end to end view of the Retail Services risks and continue the design and implementation of effective in-business controls to ensure consistency in framework and execution
Work closely with Retail Services Leadership, Control Functions and Regulatory authorities to understand and execute against the quantitative and qualitative requirements for executing world-class risk governance and control frameworks consistent with overall Citi policy and strategy
Leverage and enhance governance structures, analytics and protocols to drive cross geography issue identification and resolution linking in other NA-CBORC areas
Act as the focal point for Retail Services Leaders in knowing, understanding and synthesizing the state of the control environment; prioritize through established local and global governance committees
Serve as the senior advisor to the Retail Services Leaders on all aspects of operational risk, reputational risk and responsible business practices, balancing risk management and client experience appropriately
Engage with Regulators as required and represent the NA-CBORC organization in any risk and control matters
Partner with Business Process Owners and CBORC peers in driving standard streamlined and simplified processes
Establish operational risk priorities, standard business KOR/KRIs and manage “paths to effective”
Develop materials and facilitate monthly/quarterly operational risk forums
Execute policy requirements and Global Consumer Bank standards (e.g. Annual Risk Assessment, Management Control Assessment back testing, governance)
Identify and escalate incidents/issues for cross geography impact reviews and common mitigation opportunities
Engage with Regional and Global CBORC teams to drive global priorities and initiatives
A deep knowledge of current and future operational risk issues affecting the NA Cards area
A seasoned risk professional with a longstanding career within consumer banking risk management
Evidence of operating in a large scale financial services Risk/Control function or similar environment
Track record of an above average success rate for the installation of improvement programs and processes for internal and external audits of 200 or more across a complex, global organization
Quality management processes, practices, tools and technologies
Change management - concepts and strategies
Customer service concepts and strategies
Demonstrated consultative skills
Proven track record of leading and executing against large and complex Projects and Programs
Proven track record of attracting, retaining and motivating world-class talent and building teams
Ability to work across and build strong partnerships with all functional and business partners
15+ years of related work experience
A University Degree in Business Administration, Finance or Related Field
Results and delivery focused. Ability to drive multiple programs through to a successful conclusion
Execution focused, evidence of delivering against challenging objectives
Ability to build trustworthy relationships with internal and external stakeholders
Process and Governance – ability to create structure in a fairly ambiguous and rapidly evolving environment
Experience of coaching and developing others and managing a high performing team

Lead Retail World POS Measurement Germany Resume Examples & Samples

Lead of Retail World while reporting into Head of POS Measurement Germany
Responsibility for account and business management of retail partners and projects in the relevant markets in Germany
Provide thought leadership into the strategic direction of the business unit
Responsibility for generating/maintaining cooperation with retail partners, overall retailer satisfaction, relationship management, and delivering exceptional insight and consulting
Work in partnership with retailers and their teams to identify relevant issues, expectations and requirements and balance them against budget, time and delivery constraints
Management responsibility for team of managers (team leads) as well as directly for a team of retail consultants (central retail service team)
Responsibility for staff performance and management including resource allocation, project oversight, coaching, performance management, development planning, and training
Direct and mentor others in analysis of data and creation of impactful presentations using Fact-Based-Consultancy (FBC) principles
Lead of project teams
Budget responsibility for own business unit
Managing, forecasts and achieves the budget related to our retail partners
Responsibility for identifying and developing new business
Responsibility for the relevant markets in the country and to ensure global and local standards within area of responsibility
Responsibility for forging relationships within GfK (cross-company, cross-country, cross GfK Products, cross GfK Industries) to ensure that all potential opportunities are explored
Handle business relationship issues with retail partners (timing, quality, price), contract management, new business opportunities
Present confidently to top level management at retailers, using excellent storytelling and FBC techniques
Build and maintain strong relationships with key retailers in the country
Responsibility for activities with strategic key retailers including identifying opportunities to broaden GfK's penetration into the retailer's business, in alignment with the Global Directors and Global (Key) Account Managers
Responsibility for identifying and developing business opportunities
Responsibility for the quality of services created within related teams
Support the global strategy for the areas of responsibility

Integrated Marketing Lead Retail Stores Resume Examples & Samples

Driving Impact through influence - can lead, align and motivate large vendor teams through articulation and alignment to shared goals and vision
Consumer audience marketing experience - particularly in digital channels, including creative and messaging development. -Exceptionally strong project management skills - with a strong attention to detail and is highly organized, and brings an understanding of how to motivate, inspire and manage teams to deliver business critical results
Bachelors degree is required, MBA is preferred
A strong drive for results, with a proven track record, often delivering under tight deadlines
Exceptional communication (verbal and written) and interpersonal skills while working at all levels within the company
Experience in strategy consulting, while bringing objectivity, common sense, judgment, and street smarts

Global Marketing Lead-retail & Consumer Packaged Goods Resume Examples & Samples

Develop and execute global marketing activities intended to educate Retail & CPG companies on AWS and the journey to the cloud
Dive deep on how AWS helps Retail & CPG companies reduce technical debt, increase innovation, and increase agility in order to establish a clear point of view on how we message AWS to these audiences
Partner with Product Marketing, Professional Services, Business Development, Solutions Architects, and our Partner team to build content for executives, decision makers, IT professionals, and developers to paint a compelling picture for cloud computing and AWS
Establish an industry-leading digital presence for cloud computing in Retail & CPG
5+ years of relevant work experience in fields such as product marketing, content marketing, consulting, or product management in the Retail & CPG industry
A Bachelor’s degree in marketing, business, technology, or relevant field of study such as computer science
Demonstrated track record in crafting compelling positioning and marketing content
Demonstrated ability in launching and growing innovative marketing initiatives
Experience successfully marketing to enterprises
Experience working in an enterprise technology environment
A bias for action for developing awesome marketing assets (product videos, web content, etc)
A career path that demonstrates increasing levels of responsibility and a knack for driving and/or being associated with benchmark industry products/services
Ability to easily transition from high level strategic thinking to creative and detailed execution
The candidate must also be a strong collaborator and excellent communicator who can drive consensus and articulate program recommendations and tradeoffs to senior executives

Lead, Retail Store Outlet Resume Examples & Samples

Courteously greet and assist customers
Operate checkout counter and cash register. Reconcile register at day’s end
Enters and maintains records of customer purchases and prepares status reports using cash registers and/or computer systems
Assists foreperson, outside vendors, sales representatives and internal departments with outlet transactions as required

Client Director, Team Lead-retail Resume Examples & Samples

Responsible for directing strategy for large, global accounts including driving and coordinating executed selling and relationship activities
Responsible for detailed understanding of large, global account client business strategy, drivers, goals and initiatives and translating these into Gartner selling opportunities
Establish and maintain executive relationships with clients to become the trusted advisor in all their primary locations
Account management with outcome of increased customer satisfaction and increase in retention & account growth
Quota responsibility aligned to a specific multinational account
Mastery and consistent execution of Gartner’s internal sales methodology
Management of remote sales associates
Proficient in global account planning and understanding of territory management
Manage forecast accuracy on a monthly/quarterly/annual basis
Maintain competitive knowledge & focus
Fiscal responsibility with regards to expense management
In-depth knowledge of Gartner’s products and services
15+ years external experience with proven consultative sales, preferably experience in high technology (services, software or hardware), with evidence of prior success in Sales
Ability to prospect and manage C-level and senior level relationships within large multi-national companies
Strong demonstration of intellect, drive, executive presence, sales acumen
Proven experience building excellent client relationships, offering value added, insightful and strategic insight into their business
Proven ability to understand enterprise-wide issues and to structure innovative, integrated solutions that provide IT decision support to global companies
Comprehensive understanding of technology buying centers
Extensive and relevant industry knowledge, specific to vertical markets per territory
Strong computer proficiency
Excellent written and oral/presentation skills
Ability to develop and conduct effective presentations with contract decision makers (c-level)
Knowledge of the full life cycle of the sales process from prospecting to close
Language requirements as determined by territory needs
Bachelors degree, with strong evidence of success in school
Masters or advanced degree a plus

Lead Retail Resume Examples & Samples

Motivate and energise a team of Store Managers, site staff and a RAC, to ensuring highest operational standards and continuous improvement
Lead consistency in communication and focus within other RAM’s
Are the 1st point of contact to coach and influence other RAMs with all day to day BAU issues
Support the delivery of the BP Retail Vision & Mission by identifying opportunities / threats to our Points of Difference and Points of Parity at store, area and regional level, and creating a customer focussed culture
Create & support clear delegation and accountability
Complete monthly store level performance meetings with all stores, reviewing territory performance with Retail Area Specialists
Review weekly, monthly and ad-hoc reports such as MPF, P& L and GPs to identify issues / opportunities, and undertake interventions as required
Monitor and maintain effective controls in cash, loss prevention and cost management, including undertaking monthly cash audits
Key OMS Elements Related to this role
Demonstrated ability to communicate in a way that engenders consensus, gains commitment, inspires and motivates others
Demonstrated experience of on-time delivery of key projects and objectives
Proven financial experience delivering financial results
Clear evidence of understanding of HSSE and OHS practices and an ability to drive and deliver a safety
Fuels Value Chain Understanding
Using Retail Financial Data

Lead Retail Resume Examples & Samples

Retail Lead Area Manager is accountable for the delivery of safety, financial and operational performance targets across a network of #15 stores, leading a team of site staff and a RAC (Retail Area Co-ordinator), and also providing leadership to other RAM’s within the region helping to address daily BAU issues
The role is accountable for establishing a culture of operational excellence and continuous improvement, coaching their teams for success and developing staff for business succession planning
Key deliverable of the role is to consciously drive and deeply embed throughout the business a Customer focussed culture
This role will act as centre of expertise on retail matter in the region

Product Lead-retail Engagement Resume Examples & Samples

Personalization: working to translate our personalization roadmap into tangible capabilities and features recognized as valuable in customer and client hands. Ensuring personalization investments create more value in market for Cigna. (Examples: One Guide, Sensing, Health Works)
Navigation: ensuring service model and digital solutions are meaningfully reaching our customers to guide them through increasingly complex healthcare landscape (multiple solutions, increasing share of financial burdens). (Examples: One Guide, Virtual Assistant)
Convenient / Affordable Access: creating a deliberately designed strategy to consume various methods of accessing affordable care within our solution spectrum that benefit both customers and provider partners. (Examples: telehealth, onsite, convenience clinics, Health Works)
Bachelor’s degree in business or marketing, MBA preferred with a minimum of 5-10 years of experience in developing and managing initiatives related to consumer engagement, product development, or consumer services businesses
Product Development experience
Ability to lead the organization through all stages of the product development process, from conception through retirement
Is a change agent. Has the ability to influence and garner the trust and support of senior executive stakeholders across the organization
Open communicator; excellent oral and written communication skills
Ability to work effectively in dynamic, rapidly changing, team-based environment
Strong leadership, communication and negotiations skills
In-depth healthcare knowledge and clear understanding of industry trends and market-leading strategies