Manager, Learning & Development Resume Samples

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P Littel

Providenci

Littel

986 Bertha Shoals

Philadelphia

+1 (555) 996 9732

986 Bertha Shoals

Philadelphia

Phone

p +1 (555) 996 9732

Experience Experience

Dallas, TX

Manager Learning & Development

Dallas, TX

Waelchi, Kohler and Lubowitz

Dallas, TX

Manager Learning & Development

Ensure learning content is engaging, creative, and innovative while maintaining the instructional integrity of learning
Assist with leading and developing the Learning & Development organization. ~BSP
Identify emerging instructional and technology trends for the development and delivery of leading-edge learning solutions
Introduce new training ideas into the organization, adapt new ideas and convert them into approaches that meet training/regulatory challenges
Providing leadership and direction for the learning and development team
Monitor testing for all learning solutions for instructional soundness, interactive design, and functionality
Manage the Learning budget along with the Learning Leader

Detroit, MI

Manager, Learning & Development

Detroit, MI

Funk-Stark

Detroit, MI

Manager, Learning & Development

Providing cutting edge learning and development solutions
Utilize instructional design and performance improvement processes to analyze, develop, implement and evaluate instructional and performance support materials
Provides leadership development to senior leaders
Supporting the design of learning strategies for employee, functional and manager development across Abbott
Work is performed in a shared, open-office environment
Develop project plans with management and business unit stakeholders to establish and meet delivery deadlines
Coach HR Business Partners and leaders on organizational development and change management, for key business initiatives

present

Dallas, TX

Program Manager, Learning & Development

Dallas, TX

Cruickshank Group

present

Dallas, TX

Program Manager, Learning & Development

present

Handle key strategic and day-to-day operational responsibilities of the program
Continually improve quality and operational efficiency of the program
Interface with all key stakeholders including BU heads, industry leaders, etc
Monitor and report on program effectiveness based on continual monitoring of program graduates
Work with the Sr. Director to facilitate/support communication
Manage and contribute to the evolution of the NYC cohorts of our award-winning, digital marketing career accelerator, MEP
Program Planning and Continuous Improvement

Education Education

Bachelor’s Degree in Professionalism

DePaul University

Bachelor’s Degree in Professionalism

Skills Skills

Basic skills in Microsoft Word, Excel and PowerPoint
Ability to work within large collaborative organizations
Ability to provide constructive and effective performance feedback to staff
Ability to manage budgets
Ability to delegate
Ability to partner with others in developing strategic plans
Business knowledge
Knowledge and ability to apply process improvement principles
Strong written, verbal and active listening skills
Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities

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15 Manager, Learning & Development resume templates

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Manager, Learning & Development Resume Examples & Samples

10 years of professional experience in developing and implementing informal and formal learning strategies and projects within a large, complex corporate environment, preferably with global scope
Proven skill and capability in learning design and development at the curriculum, course and module level in all channels of learning design
Demonstrates effective project management processes and practices in executing on learning solutions
Demonstrates effective relationship management skills in working collaboratively with project teams comprised of internal and external learning colleagues, subject matter experts and business leaders
Deep understanding of the business strategies of the businesses they support
University degree or expertise in adult education and workplace learning

Manager, Learning & Development Resume Examples & Samples

Develop and implement training and learning programs for both Stores and SST populations
Assist in creating and delivering the Limited Leadership Academy focused on Brand Excellence, Personal Leadership Excellence, and Operational Excellence
Facilitate within the LTR process the identification of top talent and coordinate the development of IDPs, hi-potential rotational assignment and other development needs as required
Drive the Field, Store Support Team, and New York Design Studio Talent Assessment processes
Perform needs analyses and review organization resources to ensure that learning and development resources exist or are developed to support these learning needs based upon projected competencies, organizational changes, and other external factors, as well as the short and long-term goals of the organization
Work with all levels of management to determine core competencies required for key positions in the organization and identify specific resources to ensure acquisition and maintenance of those competencies
Develop and implement the use of course assessments, testing and other processes to ensure the effectiveness of the learning and development activities
Identify and implement standardized timelines, orientation, on-the-job and other learning and developmental activities required for acquisition of core competencies and maintenance of required knowledge and skills
Build and maintain a library of resources that address frequently needed and/or required competencies of all positions in organization
Maintain advisory/consultative relationships with people in subject-matter expert areas/centers of excellence that provide input to or deliver training and development within the organization
Utilize internal organizational knowledge base and internal resources, including an Education Council, to create and/or oversee the creation of internal training, education and development alternatives. Continuously evaluate activities and resources within the organization, including instructor performance, to determine their effectiveness in meeting stated department and/or organizational goals and objectives
Provide organizational design, and team building resources as needed
7-10 years progressively responsible work experience in human resources, training, education or development; minimum of three years of experience leading training and development initiatives of an organization
Bachelor’s Degree in Business, Human Resource, Education, Organizational Development or related field required; MBA desirable
Knowledge and experience of learning concepts, training and development methods and techniques
Ability to perform and interpret needs analyses, and translate the findings into actionable next steps
Strong planning and project management skills and ability to apply these skills in effective working partnerships across organizational lines
Experience in coaching and providing training for business partners and line managers
Excellent oral/written communication skills, including group facilitation and presentation skills
Excellent interpersonal skills, including leadership, influencing, and relationship-building across functions
Ability to work with management to align learning/leadership development with succession planning initiatives
Ability to organize/prioritize work, manage multiple tasks and projects and function effectively as a self-directed leader of multiple initiatives
Demonstrates a strong customer orientation

Manager, Learning & Development Resume Examples & Samples

25% Manage resources supporting Melville and New York City including developing functional and business skills; leveraging strengths; assessing ongoing performance
20% Develop, implement and maintain Learning and Development strategy and framework to support business growth and initiatives. This requires collaboration with all aspects and levels of NASC business functions and leaders, Global Learning and Talent Development and GSC Human Resource leaders
20% Work with business and functional leaders at all levels in the organization to develop and implement learning solutions to meet the ongoing and future needs of employee groups and the organization at large based on analysis of needs and ensuring program stainability over time
15% Communicate and collaborate with regional business and human resources and learning resources to share best practices, create global solutions and leverage programs and resources throughout the GSC
10% Partner with corporate groups - Human Resources and Global Learning and Talent Development - to ensure consistency of deployment of programs through the NASC
10% Provide qualitative and quantitative reports based on program participant and management feedback that demonstrate results of learning activities delivered to the business
Minimum of 5 years experience
Travel required 25% of the time

Manager Learning & Development Resume Examples & Samples

Assess relevant training needs for employees and the organisation, in consultation with departmental heads, including assessment methods and measurement systems required
Manage programs under India Disney University, from rolling out the quarterly calendar to facilitating relevant programs, seeking nominations, sending invites to ensuring all programs are executed out as planned
Research and engage with vendors to get the appropriate vendors to facilitate based on the needs identified
Identify, assess and manage technical training programs required to bridge current trends upto Manager Level
Support, manage and develop Learning & Development Executive
Support and ensure smooth roll out of the Onboarding program and mandatory programs for all employees across all locations within India
Conduct a follow up studies of all completed training to evaluate changes required in the design of the programs based on the feedback received and to meet the learning Philosophy
Facilitate Performance Management sessions to educate and drive a culture of Performance Management. Regularly share updates to HR business partners and business leaders to align with the Performance Management Philosophy and for smooth execution of performance management process within the organisation
Lead and manage specific action plans as a result of Employee Survey
Masters in Human Resources
5 – 7 years of experience from Tier I Institute OR 7 - 9 years of experience in from Tier II Institute, in Learning & Development, Organisation Development Initiatives & Performance Management
Knowledge of the principals of program design to help in thinking through and designing suitable responses to client needs in partnership with the Learning Leader and HR Business Partners
Ability to facilitate programs in an engaging, energetic and culturally sensitive manner
Good understanding of Performance Management
Organisational and planning / project management skills – strong attention to detail
Research skills, with the ability to condense and present information in a user friendly manner
Ability to coordinate with stakeholders effectively
Ability to create momentum and foster organizational change
Strong written and spoken English
High level of proficiency and creativity with Power point, Word & Excel

Manager, Learning & Development Resume Examples & Samples

Consults with stakeholders on training and development implications of potential business decisions
Establishes and refines training plans for designated client groups to meet performance gaps
Manages the design and implementation of a performance evaluation and feedback system to measure the effectiveness of training programs that meet or improve business objectives
Manages, markets, conducts and facilitates the delivery of training programs and processes. Supports others in implementation and ensures consistency, accuracy and quality of training
Oversees performance of gap analysis between current performance and business goals and requirements
Delivering training programs (6 years)
Facilitating groups and making presentations (6 years)
General industry (6 years)
Management (5 years)
Individual and organizational performance consulting (3 years)
Designing adult training and instructional programs (2 years)
Managing training programs (2 years)
Retail operational experience preferred
Retail sales training experience preferred
Basic skills in Microsoft Word, Excel and PowerPoint
Ability to work within large collaborative organizations
Project management skills, including measurement, reporting and financial analysis
Ability to delegate
Ability to partner with others in developing strategic plans
Business knowledge
Knowledge and ability to apply process improvement principles
Strong written, verbal and active listening skills

Program Manager, Learning Development Resume Examples & Samples

Modifies training programs, as necessary, to ensure consistency with Comcast Credo, Think Customer First, and Comcast Business Objectives. Makes recommendations to help develop, implement, and enhance training content, delivery, and evaluation
Monitors linkage between curriculum and improved learner job performance, coaches participants back on the job, ensuring that learning translates to performance, and conducts additional research
3-5 years experience in ISD and/or a learning and development role related to course development or in a Human Resources role with a focus in employee relations/legal
Demonstrated ability to effectively communicate and partner with senior level executives
Excellent interpersonal, presentation, and verbal/written communication skills
Results-oriented with the ability to work both independently and collaboratively across functions

Manager, Learning & Development Resume Examples & Samples

Collaborating globally with other Learning and Development Leads, Talent Leads, and HRBPs
Implementing the strategic Learning and Development agenda with a focus on management and leadership development programs as well as tools and practices that can be leveraged across the business
Participating in talent development and organizational development needs
Aggregating, analyzing and helping to prioritize learning and development needs through the collection of company data
Providing cutting edge learning and development solutions
Actively participating in the design and facilitation of senior level leadership development initiatives
Bachelor's degree, masters in related field a plus
5+ years of experience in Human Resources or HR / Management Consulting
Experience in the design, and management of learning, talent and organizational development programs
Able to own and execute components of the complete cycle of learning solutions from needs assessment to development through implementation
Demonstrated effectiveness in identifying needs, developing action plans, and executing deliverables
Ability to creatively problem solve with minimal direction and in the absence of precedent
Experience using data to assess needs and analyze impact
Ability to utilize strong interpersonal skills and leadership to suggest and present new ideas and recommendations
Strong communication both written and verbal with the ability to create and deliver trainings to senior level management

Manager, Learning & Development Resume Examples & Samples

Develop and implement strategic learning solutions in support of Sikorsky’s vision
Provide leadership and guidance to the various training organizations within the Operations organization
Build and maintain strong relationships with executives, leaders, managers and key stakeholders
Act as consultant to leaders across the organization to address learning needs and provide training solutions as needed
Conduct skills assessments and identify training needs related to new business growth, program initiatives and emerging skill requirements
Manage large-scale initiatives, partnering with external training vendors and local colleges
Support internal quality and external ISSO 9100 annual audits
Lead various process improvement initiatives (i.e. Quality Council and special projects)
Appropriately staff and resource the development of new learning initiatives and services
Stay current with learning and development industry trends
Manage direct and matrixed employees
Develop and track metrics to measure training effectiveness
Select a function
Analyst
Commerical and Industry Relations
Co-Ops/Interns
General Management
International Trade Compliance
Legal
Strategic Planning
Supply Chain Management

Manager, Learning & Development Resume Examples & Samples

Designs, develops, delivers, evaluates, and refines training programs and courses
Provides recommendations for improvements and successes of learning and development programs/initiatives
Provides delivery support (including, but not limited to: job aids, instructor-led training, learning activities, e-learning content, tools, reference guides, participant guides, facilitator guides, etc.)
Communicates with guest speakers and instructors, including outside consultants, regarding availability, course materials, audio/visual needs, and travel arrangements
Supports the development and execution of cross-banner store L&D projects

Manager, Learning & Development Resume Examples & Samples

6 years experience in training and education, with demonstrated achievement in developing and delivering effective training programs
Experience working with a Controllership, Finance or/and IT organizations to understand the regulatory requirements, terminology, trends, risks. Demonstrated experience designing and delivering learning strategies, plans and targeted skill-based training
Strong background in needs analysis and learning strategy development
Experience delivering training programs to dispersed teams
Knowledge of adult learning processes and the ability to deliver on learning strategies that target key business needs
Strong consultation/contracting/facilitation skills
The ability to interact and collaborate with employees at all levels, both within and outside the organization/company
Exceptional verbal, written and interpersonal skills
Strong project management skills and prioritization/organization skills for a fast-paced environment
Experience working internally for a Fortune 100 company or major accounting or consulting company is highly preferable
Experience leading and managing teams
Experience developing and delivering self-directed/online and in-person training content
Experience working with budgets and vendors
Current on best practices within the learning community, with the ability to adapt and evolve such practices within the organization
Knowledge of current organizational effectiveness methodologies and tools

Manager, Learning & Development Resume Examples & Samples

Sets vision and strategy for aligning to business and retail learning content strategy
Effectively consults and contracts with client or business groups to manage problem identification, scope of work and deliverable timeframes
Teaches and holds partners accountable to conduct gap analysis between current performance and business goals and requirements
Understands internal and external factors that impact learning and performance in organizations; stays current on trends and anticipates opportunities to innovate and add value to the business
Partners with business to define solution requirements
Identifies changing business priorities
Provides thought leadership on use of mixed strategies and solutions
Development of training, learning and development materials and programs(8-10 years)
Project management (8-10 years)
Delivering learning programs (8 years)
Facilitating groups and delivering presentations (6 years)
People management (6 years)
Individual and organizational performance consulting (6 years)
Creates an environment where making problems visible is good, holds team accountable to identify and solve problems
Leads self and others successfully through minor and major change
Communicates effectively cross-functionally, cross-culturally and cross-levels
Influences others and holds team accountable to deliver to high standards of customer service and product
Consults and contracts effectively with functions and businesses and translates needs to learning and development
Ability to build effective business case to support learning/development interventions and assess impact
Is able to link business decision to results, understands Return on Investment (ROI) of decisions/actions
Proficient in Microsoft Word, PowerPoint and Excel

Manager, Learning & Development Resume Examples & Samples

Leads the Channel Talent Development team responsible for all functional development for Channel Development. Leverage organizational development strategies to embed initiatives and programming into culture and truly change behavior
Assesses organizational and partner needs. Designs (or leverages from Global Talent organization or vendor) and manages programs, processes and systems to enhance functional development
Leads design, development, and implementation of some Channel programming. Coach team members through the ADDIE process of their programming
In conjunction with HR Generalist director, set strategy for Channel Development HR Talent Plan. Execute against outlined plan and alter plan and direction as business needs change
Consults with the business and HR team regarding organization and partner development
Develops and maintains relationships with internal client groups and HR generalists to establish priorities, consult on initiatives, provide status reports, and drive alignment
Coach and develop partners on team through their work and personal development
Own and manage the Channel Talent Development budget
Connect and partner with other cross-functional Talent Development partners on cross-functional work
Manages and reports key success metrics for organization and partner development projects and initiatives
Manages multiple projects and processes to support and enhance organization effectiveness and leadership development
Delivering learning programs(8 years)
Facilitating groups and delivering presentations (8 years)
People management (5 years)
Designing adult training and instructional program for global audience (6 years)
Building innovative learning experiences to address business objectives (6 years)
Experience and background in both formal learning and functional training
Scoping and managing vendor initiatives and work
Ability to manage and lead a team
Knowledge of adult learning theory and the effective application in a business setting

Project Manager, Learning & Development Resume Examples & Samples

Project manage Citi Learning strategic priorities work streams & special projects monitoring their progress, accountabilities, making adjustments as necessary to ensure successful completion
Work with global and regional stakeholders to ensure alignment
Assist the office of the Chief Learning Officer with the prioritization, planning, organization and implementation of Citi Learning’s goals and objectives
Manage and support the creation of Citi Learning executive level presentations, agendas and material
Develop, implement and drive social and other communication channels, internal to Citi Learning and across the broader organization
Oversee Citi Learning communication processes and procedures
5-8 years’ experience in project management, communications or related field in a global environment, with complex stakeholder groups

Manager, Learning & Development Resume Examples & Samples

Establish partnerships with key business departments to create and implement training programs that reinforce the business strategy, goals, and Ralph Lauren culture
Manage learning programs to boost field engagement, building surveys to collect feedback, and coordinating program logistics. Programs include but not limited to: Mystery shops, Special Thanks and Recognition, Product Knowledge
Partner with the L&D team on the end-to-end process of designing and implementing distance learning offerings

Manager, Learning & Development Resume Examples & Samples

Develop and execute a learning strategy and annual action plan that supports Cars.com goals
Balance and prioritize the organization’s strategic and tactical learning and training needs and create project plans including outlines and timelines based on the needs of the business
Review current content/curriculum and apply established instructional design principles to insure all are engaging and effective
Actively manage a team of up to seven direct reports
Manage curriculum development and training logistics for sales and dealer training
Manage all distance learning for sales training
Create and track learning & development metrics and utilize them to track success
Team performance via development coaching and direction setting
Work closely with other internal training teams to create a community of practice, share best practices and optimize utilization of resources
Collaborate with multiple departments to including HR, Operations, Product, Marketing and Sales, to establish core training needs, insure those needs are met and resources are maximized
Continuously improve performance by leveraging internal & external best practices and lessons learned
A proven track record in the field of sales learning and training, to include creation of curriculum and delivery
Demonstrated experience with distance/e-learning
Strong communication/facilitation skills and experience working with a clientele of different needs and personalities
Excellent presentation skills and demonstrated success in the learning and development field
Proficiency with Microsoft Office Products; experience with CRM/Salesforce.com is a plus
Previous people management experience, ideally a minimum of 5 years and within a complex organization with multiple stakeholders
BS/BA in Business or related field

Manager Learning & Development Resume Examples & Samples

Lead the design, development and implementation of programs, policies and strategies tailored to meet learning needs and goals for all levels of the SCO organization (Timelines, progression, successes, opportunities)
Conduct needs analysis and apply industry standard practices for designing effective learning solutions and achieving measurable business impact
Design, develop, and deploy learning solutions for SCO including but not limited to: Instructor led, Virtual instructor led, self-paced eLearning, Multi-media visual aids, as well as other learning models, content and material
Define and maintain standards for training design and development, templates, and materials
Create and maintain both original and revision-controlled course materials to go with training programs including, but not limited to, instructor-led training guides, student workbooks, web-based tutorials, interactive online content, technical training documents, audio and video vignettes, and job aids
Ensure that training programs are coordinated, scheduled and delivered according to the needs and priorities of the organization
Develop processes to evaluate training programs (i.e. electronic course feedback methods), measure participant learning, and make changes to ensure that the organization’s needs are met
Develop success metrics to assess the effectiveness and business impact of training solutions, measure results and propose action plans for continuous improvement
Use ROI methods to measure business outcomes and present to management teams the value of training
Manage project timelines and coordinate with team members, subject matter experts, and external vendors or consultants
Strategize and implement techniques to drive content usage
Ensure the availability of business reports and metrics pertaining to program activities/progress that inform management decision-making
Ensure business relationships with vendors are appropriately maintained and that services provided are cost effective for the business
Build and maintain collaborative working relationships with SCO L&D Teams, Subject Matter Experts (SMEs) to create review and edit training materials, facilitating the timely accomplishment of project deliverables and to prioritize learning opportunities
Research and stay current with emerging educational technologies and utilize innovative approaches to design that incorporate the latest adult learning principles to our curriculum
Identify emerging instructional and technology trends for the development and delivery of leading-edge learning solutions
Introduce new training ideas into the organization, adapt new ideas and convert them into approaches that meet training/regulatory challenges
Ensure learning content is engaging, creative, and innovative while maintaining the instructional integrity of learning
Monitor testing for all learning solutions for instructional soundness, interactive design, and functionality
Assist with leading and developing the Learning & Development organization. ~BSP
Participate on the Learning and Development leadership team. #LI-GZ
Associate Degree with 7 years of work experience OR Bachelor Degree with 5 years of work experience OR Master’s Degree with 3 years of work experience
Demonstrated ability to work within a global role
Bachelor’s degree in Instructional Design, Training & Organizational Development, Adult Education, or other relevant discipline required. Master’s degree desirable
Minimum of 5 years designing and delivering adult learning content, including experience developing content for blended training programs throughout their lifecycle (production – deployment-maintenance)
Experience working on a large-scale project in a multi-site/global based environment with multiple subject matter experts
Experience developing e-learning with expert skill in using mainstream authoring tools (i.e. Articulate, Captivate, HTML5, Flash, Storyline 2, Lectora)
Working knowledge of learning management systems
Knowledge of virtual workshop facilitation, certification a plus
Excellent people manager skills; ability to direct/empower/lead others and hold employees accountable
3 years of experience within pharma or biotech with increasing levels of responsibility; including management/supervisory experience
Experience in building relationships with people at a variety of levels
Strong project management, analytical and problem solving skills
Strong written and oral communications skills are a must

Manager, Learning & Development Resume Examples & Samples

Manage multiple client service delivery teams in the active execution of engagements focusing in compliance with firm and practice unit service delivery standards
Utilize technical and industry knowledge in the areas of organizational development, change management and learning and development to identify complex client issues
Manage and provide leadership to teams of staff level professionals and support project management of People & Change work stream
Build long-term business relationships with key executives through engagement delivery, networking in professional organizations and across the KPMG service lines
Participate in business development by identifying new opportunities and managing proposal response in the areas of behavioral change management, talent management, organizational development and learning and development
Actively engage in the development and evolution of People & Change’s methodologies and intellectual capital including contributing to articles, whitepapers, and firm/industry training efforts
Eight years of relevant work experience related to Learning & Development consulting including instructional design, with experience in advisory services within a major consulting firm preferred
Bachelor's degree from an accredited college/university required; Advanced degree in I/O Psychology, Organizational Development or MBA preferred
Experience designing and leading initiatives business transformation projects based on a deep understanding of business processes, project management methodologies, and leading practices in organizational development, learning & development, evaluation and change management
Experience managing a portfolio of activities within a project or team; previous experience in setting priorities and balancing competing deadlines desired
Excellent communication skills with the ability to lead conversations and create stakeholder engagement with clients and colleagues across an organizational hierarchy as well as a willingness to travel 80-100% of the time
Experience mentoring or managing employees including annual goal-setting, performance review and discussing career opportunities

Application Service Manager Learning & Development Solutions Resume Examples & Samples

10-20%
Bachelor’s degree in information technology, computer science, engineering and/or business administration (required)
Minimum 10 years of setting up, growing and maintaining teams within a company
3-5 years working experience in a LMS organization supporting the service function in an environment similar in size and complexity to Shire (required)
Knowledge of IT Computer Systems Validation processes (required)

Manager, Learning Development, Body Repair Resume Examples & Samples

Lead and manage strategy and growth of Global Tesla content development for Instructor Led and Online Learning for Tesla Approved Body Shop network
Lead and manage training team personnel, development operations, equipment, supplies, and safety
Ensure the highest level of stakeholder confidence and gained credibility, particularity to ensure predictable timelines and agreed expectations
Grasp complex technical topics and abstract key issues
Establish and manage course development baseline, scheduling, critical path, and technology risks areas for execution
Audit and align Global training activities to International Tesla training standards
Preparation of capital expenditures and operating budgets for learning development
Participation in national and international meetings for training alignment
Scale a development team of to effectively addresses a rapidly growing, diverse, automotive audience
Ensure active promotion and continuous improvement of development team members through mentorship
Ability and willingness to perform as a team member on multiple projects simultaneously and work effectively in a fast-paced, dynamic team environment with high expectations for quality
Ensure that training programs and processes are developed, assessed, communicated, and administered in compliance with Tesla’s objectives
Planning and execution of special projects

Program Manager, Learning & Development Resume Examples & Samples

Handle key strategic and day-to-day operational responsibilities of the program
Continually improve quality and operational efficiency of the program
Interface with all key stakeholders including BU heads, industry leaders, etc
Understand the University landscape and provide recommendations for expansion as needed
Monitor and report on program effectiveness based on continual monitoring of program graduates
Minimum 10 years of experience in enterprise-wide programs and projects related to Learning and Development, Campus Recruiting and/or Human Capital Management
Strong background in project management and strong communication skills to coordinate and motivate trainees and internal and external Trainers
Data collection and analysis and effective tracking and reporting mechanisms

Program Manager, Learning & Development Resume Examples & Samples

Bachelor’s degree or equivalent years of experience
Minimum of 5 years Instructional design experience
Knowledge of Adult Learning principles & theory and ability to apply robust instructional design methodologies
LMS program management helpful
Familiarity and experience with current e-learning technologies

Program Manager, Learning & Development Resume Examples & Samples

Bachelors Degree and 5 or more years of experience in the Clients or Consulting with Business Partners or Project Management area OR
Zurich Certified Insurance Apprentice program or Associate Degree and 8 or more years of experience working with Clients or Consulting with Business Partners or Project Management area AND
Experience in business consulting, professional development, learning and development, or performance consulting
Experience in learning and development/education, human performance consulting/development, or business performance consulting
Underwriting or other insurance business experience
Expert knowledge of adult learning theories, instructional design, and cutting edge L&D industry trends
Expertise in the delivery and evaluation of learning solutions
Strong project and portfolio management skills
Ability to understand client's business and operating environment
Industry or professional certifications

Manager, Learning & Development Resume Examples & Samples

Design, deliver, and manage the full suite of Advisor Center curriculum. This will include a diverse range of learning experiences via traditional instructor- based classroom learning, wikis, blogs, e-learning courses, and other learning aids, tools, and resources, that support the evolving Advisor Center talent development framework
Partner closely with Advisor Center management and Compensation to ensure that all training outcomes are clearly linked to quality assurance and compensation objectives
Identify and partner closely with internal and external subject matter experts to develop curricula
Oversee 3rd party vendor identification and management of consultant resources to design and/or deliver training curriculum
Implement training curricula that aligns with stated business objectives and applies adult learning theory and instructional design principles
Create and maintain an online training calendar that provides clear visibility into all new-hire training, refresher training, and certification training scheduled in multiple geographies
Maintain accurate training records and statistics and track Advisor progress with certification from level to level
Develop and deliver regular training report of results
5+ years progressive experience in training and development (preferred combination of instructional design and delivery & facilitation experience)
2-4 years’ experience training within Financial Services across multiple geographies
Advanced communication and facilitations skills (required)
Demonstrated ability to design, develop, and facilitate a diverse range of training solutions
Ability to work independently with minimal direction
Prior management experience
Bachelor’s Degree in a related field or equivalent work experience
Successful candidates will be able to provide examples of past learning solutions and tools created and/or delivered

Manager, Learning & Development Resume Examples & Samples

Consistently offers professional, engaging and friendly service
Organize onboarding training and schedules for all newly hired employees
Facilitate all Company training programs and ensure standards are followed
Partner with department managers and assist in supporting on going learning strategies to support guest service and colleague engagement
Coordinate all training workshops
Partner with external organizations who provide support for the hotel's learning strategy
Follow all safety policies
As part of the pre-opening team, assist in all areas of Human Resources and other departments as assigned
Previous experience in Hotel training required
Previous leadership experience in a related field required
Knowledge of Fairmont Hotels and Resorts Brand Standard programs and asset
University/College degree in a related discipline preferred

Manager, Learning & Development Resume Examples & Samples

Responsible for designing and delivering ongoing training for both Students and employees
Assist in the distribution and data collection of the NPS quarterly survey complete with follow-up processes
Manages the data collection and distribution for the mystery shopping program, and all other matters pertaining to training for mystery shopping
Utilizes GoTo Meeting, MS Office Articulate Storyline and other software
Prepares training and development tools to include course work, training materials, training presentations and knowledge assessments
4 to 6 years designing customer service, product knowledge and similar training programs
2 to 4 years facilitating training and conducting oral presentations
Analysis/Problem Solving -Identifies problems, secures relevant information, relates data from different sources and identifies possible causes of problems.. Independently develops alternative courses of action and makes decisions, which are based on logical assumptions and reflect factual information. Relies on experience and judgement to plan and accomplish goals
Communication -Clearly expresses ideas in writing and in good grammatical form. Communicate effectively with employees and the management chain
Oral Presentation -Effectively expresses himself/herself in individual or group situations (includes gestures and nonverbal communications)
Creativity -Develops ideas and/or solutions with the ability to think “outside of the box”. Uses imagination to combine ideas in new ways
Customer Service Orientation -Assesses the needs of students/co-workers and proactively works to fulfill these needs in a respectful manner. Collaborates with others to assist in fulfilling the student’s/co-worker’s needs. Follows up to make sure that the student’s/co-worker’s needs are met to their satisfaction
Initiative -Must possess a high degree of initiative and be comfortable charting a course based on convictions rather than the influence of other’s opinions. Must be persuasive enough to influence events to achieve organizational goals
Planning & Organizing/Work Management -Works comfortably in a variety of settings and situations. Has the ability to lead and plan the work of multi-disciplinary teams. Displays an attitude of being results-oriented and a need to measure achievement
Teamwork/Cooperation -Contributes to group performance to meet agreed upon objectives and periodically leads project teams
Integrity -Actions reflect high moral standards
Energy - Maintains stable performance under time or workload pressure or opposition views
Work Standards -Sets high goals or standards of performance for self and peers, and the organization

National Manager Learning & Development Resume Examples & Samples

Acts as the face of Asset & Profit Protection Learning & Development for the organization to the client base that the role serves
Partners with Sr. Director of Asset & Profit Protection Learning & Development and Field A & PP Teams in order to assess, design, develop, and manage innovative learning solutions and programs to address the training, development and engagement needs across SHC
Ensure internally developed courses deliver consistent messages that are aligned with SHC's policies, strategies and business plans. Improves training content and effectiveness through implementing modifications and measuring success through behaviors, results and feedback
Delivers effective training sessions and presentations for APP Leaders across the Enterprise
Facilitates learning-related meetings, conferences and workshops
Recommends and coordinates updates to existing training materials for continuous improvement of course and program content
Applies adult learning theory to classroom facilitation and program updates
Assist in creating course content for new Processes, Procedures, Positions and Development within the client base
Conducts benchmarking and best practices with other organizations
Assists in creating and following up on all surveys for all facilitated sessions and with Internal Clients
Determines appropriate deployment method for newly designed learning solutions. Develop training materials including
5+ years of Learning and Development experience and/or Retail APP/Asset Protection / Training or Operations Multi-Unit Management
Ability to work collaboratively across all formats at SHC
Ability to assess business strategies and create aligned learning and development strategies to produce desired business results
Excellent communication and presentation skills, including strong influence and compelling presentation capability
Excellent oral and written communication skills. Ability to communicate complex ideas, instructions and information in a clear and concise manner
Strong leadership and organizational skills
Knowledge/Experience with Instructional Design and curriculum development
Demonstrated skillset in leading change initiatives
Passion, enthusiasm and drive for results
Excellent computer skills; Computer proficiency in MS Work, Excel, PowerPoint and Outlook. Experience working with LMS software preferred
High professional standards regarding internal customer service and confidentiality
Interpersonal effectiveness, conflict management, courageous leadership, and partnership
Talent development: assessment, development and coach of loss prevention associates
Experience conducting Organized Retail Crime investigations
Ability to manage remote investigations
Collect multiple streams of information to create overall strategic plans
Experience in leading retail loss prevention investigations. Must have a solid background in resolving cases involving theft and embezzlement

National Manager Learning & Development Resume Examples & Samples

Partners with Sr. Director of Asset & Profit Protection Learning & Development and Field A & PP Teams in order to assess,
5+ years of Learning and Development experience and/or Retail APP/Asset Protection / Training or Operations Multi-Unit
Experience in leading retail loss prevention investigations. Must have a solid background in resolving cases involving theft and

Manager, Learning Development & Design Resume Examples & Samples

Responsible for providing strategic vision and tactical execution of a fully integrated training and development program for all internal and external customers
Responsible for executing the design and delivery of effective and efficient learning solutions to support the priorities of the business
Leads the training team to design, develop and implement learning solutions for our clients
Lead the training material development across multiple departments and banners. This would include being the SME in the creation, implementation, and evaluation of all training and development initiatives and curriculum
Own the design, delivery and adoption of the retail learning development and design training strategy
Collaboration with business leaders, department subject matter experts (SME) in conducting learning and performance needs analysis and identifying objectives and priorities
Manage and evolve the curriculum of the Retail Learning Academy (RLA) content in the Learning Management System (LMS)
Lead the design, development, build, testing and scheduling of blended learning solutions that includes on-line, video, in person and external training and learning opportunities based on initiative and determined learning method
Oversee the facilitation of training sessions for banner members/owners/franchisees and their employees. This includes all internal/external team members (Department leaders, ROM, etc)
Lead the development of training programs within RLA that cultivates and increases member engagement
Prioritizing of training content based on RBS initiatives. Will assess the business challenges and opportunities in the market and align training priorities accordingly
Oversee the development and implementation of the survey process and metrics that enables, tracks and measures program engagement and implementation – Measure ROI
Helps leadership to interpret and act on learning outcomes
Plan, manage and responsible for department budget
Scheduling of all internal/external training sessions
Other duties as assigned by Manager

Project Manager, Learning & Development Resume Examples & Samples

Plan, organize, and manage Merchant, SBG, and Product Specialist Academies, including scheduling training, facilitators, and collaborating with SMEs
Project manage new content development for all Merchant Academies in collaboration with Solutions House
Facilitate Merchandising orientation in collaboration with functional business stakeholders and HR Business Partners
Identify innovative content delivery methods that appeal to the Merchandising community and collaborate with SMEs to create new SBG Learning Academies
Monitor all existing Merchandising curriculums and implement updates to ensure content remains current
Ensure all Merchandising new hires spend time going through the customer experience in appropriate channels (stores, distribution centers, fulfillment centers, sales team)
Manage rotational program/cohorts of college recruited hires
Coordinate GAP Negotiation Training for all merchants
Provide training program data analysis and develop metrics to report on overall ROI, including training completion, new hire turnover, and associate promotion
Strong understanding of roles and functions within a Merchandising organization
Strong Project and Program Management skills
Vendor negotiation and management experience
Proven ability to develop and implement training programs and strategies
Strong consulting, analytical, conceptual thinking and problem solving skills
Demonstrated ability to analyze training needs and evaluate the results of training initiatives, translating desired client results into practical solutions
Proven ability to lead a team to deliver results
Knowledge of existing and emerging training methodologies, adult learning principles, solutions and practices within organizations
Strong knowledge of Microsoft Office Suite
Ability to manage projects from inception to completion
Excellent written, presentation, and verbal communication skills
Ability to work/communicate with all levels of the organization
Extremely high attention-to-detail and ability to see the big picture
Excellent planning, time management, prioritization and organizational skills
Positive, proactive and able to always exercise great judgment
Demonstrated ability to work independently and autonomously
1-2 years working in a Merchandising environment (or working in collaboration with Merchandising)
3+ years of significant program management experience within a corporate environment

Manager, Learning & Development Resume Examples & Samples

Partner with HR and learning colleagues to define a set of global enterprise wide learning and development principles and resulting strategies and tactics that align with ITT’s enterprise and local business needs
Consult with HRBPs, Talent & Culture partners and line managers to continuously assess & create solutions that will build or enhance managerial capabilities
Inventory existing learning design, delivery, and resources to identify opportunity to standardize enterprise wide learning curriculums & offerings
Build capability within HR and line managers to inculcate a strong learning culture and put our ITT principles into action on a day to day basis
Responsible for researching and piloting leading edge learning approaches; provide thought leadership on emerging industry trends in regard to latest and most effective learning methodologies
Work with internal thought leaders and vendors as needed to create and deliver world-class programs, solutions and materials for varying audiences. This includes design of blended learning solutions that span the learning settings of on-the-job, classroom, and learning-from-others
Manage technology and tools that support learning and development, starting with a new approach for our learning management needs and requirements. Establish and track key metrics and analytics to facilitate strategic decisions and to measure ROI impact of our training and development programs and approaches
Bachelor's degree from an accredited university; advanced degree preferred
8 - 10+ years of progressive, related experience in the field of learning, development or the related fields of talent management
Experience in assessment, design, development and delivery of professional and leadership development programs in a global environment
Proven client relationship skills, the ability to partner and work strategically with internal client organizations and business partners to translate learning and development needs that drive overall solutions, while managing issues and risks
Proven ability to adapt in a changing environment and to develop and implement effective training strategies, solutions and tools
Demonstrated communication and presentation skills, and the ability to clarify and summarize issues and solutions to internal clients, business partners and stakeholders
Excellent analytical and problem solving skills, process improvement, short term and long term planning skills, impeccable business judgment and critical thinking skills
Demonstrated time management and prioritization skills, and the ability to manage expectations effectively when handling multiple projects simultaneously with competing deadlines, while driving key deliverables
Superior attention to detail, takes initiative and is a self-starter
Experience with managing multiple pilot initiatives, sets priorities and partners with other

Manager, Learning & Development Resume Examples & Samples

8-10 years in learning and development
Instructional design skills and experience required
Program management skills and experience required
Effective presentation and communication skills required
Experience developing global solutions required
Effective supplier management skills
Experience in leading and managing others

Manager, Learning & Development Resume Examples & Samples

Selects, develops, motivates, and evaluates a staff of learning and development professionals
Leads team to research, develop and facilitate learning and development programs aligned with business strategies and cultural initiatives
Conducts benchmarking and works collaboratively across business functions to ensure employees continue to grow personally and professionally and the organization meets its stated growth objectives
Identifies training and development requirements by conducting needs analysis on organizational results, job requirements, operational issues, company plans and forecasts, and current learning programs
Effectively facilitates appropriate change management initiatives and review of current development programs
Manages and tracks budget, program expenses and metrics to evaluate impact and effectiveness of programs and demonstrates continuous improvement
Oversees the quality of all program materials and ensures materials use the most effective and efficient delivery modes and channels
Participates and liaises with learning and development organizations at other FedEx companies and assists in the development of enterprise leadership development and talent management programs
Serves as consultant to management and develops and delivers services to address team dynamics and individual leadership growth
Perform all other related duties as assigned

HR Training Manager Learning & Development Resume Examples & Samples

Develop and facilitate training programs via classroom training, online learning, and webinars
Continued evaluation of the effectiveness of current learning and development curriculum
Incorporate a variety of methods and applications to accommodate adult learning styles
Partner with HR and HERE business leaders to ensure the L&D curriculum is tied to overall business strategy and results
Support the overall HERE onboarding process
Participate in the global learning council
Assist with the global mentoring program
Identify new tools, trends, and ways of working to incorporate into learning and development
Extensive experience applying adult learning techniques in the design and facilitation of learning modules – both classroom and online
Strong facilitation and stakeholder management skills
Proven ability to measure training effectiveness and utilize relevant evaluation data to revise or recommend changes in instructional objectives and methods
Ability to analyze and assess training development needs for individuals, teams, and business units
Ability to work effectively in a global environment and develop collaborative working relationships
Well-informed on trends and new ways of working within learning and development
Experience using a learning management system, ideally Cornerstone
Mastery of the English language
Ability to travel within the Americas and globally as needed

Program Manager, Learning & Development Resume Examples & Samples

Manage and contribute to the evolution of the NYC cohorts of our award-winning, digital marketing career accelerator, MEP
Program Planning and Continuous Improvement
2-3 years experience in a training or learning and development
Experience in digital marketing/advertising a plus
Excellent interpersonal skills – ability to build and maintain strong internal and external partnerships
Passionate about people development, in particular coaching and mentorship
Interest in designing and delivering leadership/professional development training
Strong organizational and project management skills – capable of managing multiple projects, at various stages, at the same time
Natural problem solver who utilizes a learner-centered approach to create innovative, and unique, learning solutions
Self-starter who can work independently with minimal supervision
Working knowledge of learning management tools (e.g. Adobe Captivate Prime, Captivate 9, Grovo) a plus

Manager, Learning & Development Resume Examples & Samples

Lead the design/implementation of the Global Ethics & Compliance strategic training plan that develops leadership capacity, integrates Ethics & Compliance critical thinking, and transfers knowledge, resources and tools on the Ethics & Compliance program to create an engaged workforce that puts Ethics & Compliance principles at the forefront of their role
Partner with senior commercial/functional leaders-mobilize resources across the organization to develop/implement training strategies, curriculum and content so that Baxter employees can achieve their business goals consistent with Baxter’s values/standards and applicable legal requirements
Set the strategic design to communicate importance of Ethics & Compliance and the accessibility of Ethics & Compliance tools/resources in order to strengthen the company’s culture of integrity/compliance and lead change management efforts on transformational initiatives
Design the strategy for the delivery of e-learning and instructor-led live training to tens of thousands of Baxter employees and third parties on Baxter’s Ethics & Compliance program, policies and procedures, utilizing effective training strategies and techniques
Lead/facilitate the processes for the planning/delivery of Ethics & Compliance training
Lead the rollout, training and implementation of new Ethics & Compliance platforms, programs, tools and resources and other transformational projects
Segment/systematize relevant Ethics & Compliance training by roles based on risk levels
Monitor the delivery, effectiveness, retention and user’s application of Baxter Ethics & Compliance training and recommend interventions for process enhancement
Mobilize/manage internal commercial/functional resources and external consultants and select/manage Learning Management Systems and Policy Management Tools
Develop the strategic vision/lead efforts to elevate communication, awareness and accessibility of the Ethics & Compliance program, tools, resources to enhance the culture of integrity and compliance
Oversee change readiness assessment process and development of change management plans, consistent with the Ethics & Compliance strategic plan; and
Develop metrics, monitor the effectiveness of transformation projects and recommend improvements or other interventions as required
Minimum 3 years experience developing, delivering and facilitating training in a corporate environment
Must have strong experience in effective training/communication strategies and techniques, as well as multi-media and computer skills
Experience in change management and leading training functions in a life science company for an international audience a plus

Temporary Manager, Learning & Development Resume Examples & Samples

Evaluate and recommend development options including buy, build and/or redesign as well as the appropriate delivery mechanism
Conduct needs assessments with client, determine gaps in curriculum/programs, lead design efforts, ensure quality delivery against the objectives aligned with business
Manage and execute deployment and communications in collaboration with Shared Services; Team with Core Talent Services (CTS) in the execution of learning processes
Manage day-to-day COE-specific programs and processes
Establish tactical direction for COE specialists
Act as a learning and talent development business advisor on effective and leading-edge learning and development strategies to achieve business goals
Establish the right communications vehicles to ensure real-time and close connection to business leaders, organizational priorities and changes
Provide input into the creation of a learning and development roadmap to build and deliver required capabilities
Provide input into the annual plan and budget to execute learning and talent development activities
Recommend appropriate delivery mechanisms (e.g., classroom, e-Learning, virtual classroom, performance support, blended learning) and leading-edge instructional design strategies based on defined learning outcomes
Demonstrate initiative in gathering feedback and data from practitioners, improving learning and development programs, and constantly moving learning to the next level
Bachelor’s Degree; Minimum of 8 years related experience
Strong strategic-thinking skills with an ability to collaborate with team members on best practices
Strong knowledge of Excel (pivot tables, etc.), Ariba, SalesForce, PowerPoint, SharePoint, e-room and other knowledge management sites and other office/computer systems

Manager, Learning & Development Resume Examples & Samples

Leading-edge knowledge of the technology sector, disruptive technology trends and current and trending instructional technologies
Expertise in Instructional Design strategies and methodologies
Expertise in analysis, design and development of performance support (OnDemand) including user-generated content
Ability to connect instructionally sound design to instructional technology and communicate practicality in simple terms
Experience with Gamification and mobile applications
Experience with SharePoint
Proactive project and stakeholder management
Strong communication skills (Written and Verbal) (e.g. ability to influence, negotiate)
Sound strategic planning (e.g. communications, long-term roadmaps)
Effective change management
Act as a learning and talent development business advisor on effective and leading-edge technology and learning and development strategies to achieve business goals
Manage the cross service line OnDemand curriculum portfolio
Conduct needs assessments with client, determine gaps in curriculum/programs, lead design efforts, and ensure quality delivery against the objectives aligned with business needs
Deliver cutting-edge curricula leveraging various technologies in support of the Deloitte Digital team and the Digital Strategic Priority Team
Recommend appropriate delivery mechanisms (e.g., classroom, virtual classroom, OnDemand, blended learning) and leading-edge instructional design strategies based on defined learning outcomes
Ensure national policies, programs and guidelines are followed and manage escalations and exceptions as needed
Communicate effectively to ensure real-time and close connection to business leaders, organizational priorities and changes
Bachelor’s Degree; Minimum 8 years of related experience
Demonstrable experience in the design of OnDemand and mobile learning assets
Strong instructional design and instructional technology skills
Consultative approach toward internal and business clients
Ability to work effectively in a fast-paced, multi-tasking environment

Manager, Learning & Development Resume Examples & Samples

Ability to translate strategic goals into appropriate L&D programs, and to meet and manage the changing priorities of the organization
Excellent interpersonal, communication (oral & written) and presentation skills with solid influencing, negotiation and facilitation skills
Instructional design at an organizational level
LMS optimization
Independent thinker who can create process where none currently exists
Works independently and possesses exceptional judgment skill
Ability to multi-task, prioritize, adapt to changing environment
Ability to work under pressure both independently and within a team-oriented environment
BA Human Resources, Organizational Development, Business, Communications, or Management or equivalent experience
CLP, PHR, or other relevant certification a plus
Minimum of 5-7 years in a corporate learning & development function required; manufacturing services preferred

Manager, Learning & Development Resume Examples & Samples

BA/BS or equivalent
5+ years in training development, LMS administration, or similar field
Experience creating training curricula, courses, presentations and materials
Strong project management skills and attention to detail
Intermediate proficiency with Adobe Captivate, or similar presentation software
Advanced proficiency with Microsoft PowerPoint
Highly motivated, detail-oriented with ability to multi-task in a fast- paced environment
Experience in Media sales
Familiarity with B2B sales process
Salesforce.com proficiency
Working knowledge of video editing using and Adobe Premiere, Filmora, Windows Movie Maker, or similar software
Working knowledge of audio editing using Audacity, or similar software
Employee must have the ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of hands
The employee must have the ability to lift and move items up to 15 pounds
Employee must have the ability to see written documents, computer screens and to adjust focus
This job is performed in a temperature controlled office environment

Manager, Learning & Development Resume Examples & Samples

Identify future and current training needs, assessing current performance and data analysis. Conduct gap analyses and needs assessments as needed
Involve in a spectrum of L&D activities from conducting orientations to facilitating and coordination of training activities such as leadership and talent programmes (e.g. internship programmes, early talent pipeline programme)
Prepare, track and forecast training budget including evaluating costs and performance effectiveness
To collate and analyses training statistics for management reports and help review and formulate training-related policies
Consult on a regular basis with Departmental Managers & Division Heads to identify and deliver performance solutions to issues, challenges and business opportunities
To work closely with Corporate Learning & Development team and play an active role in conducting and rolling out all Corporate Core Training programs
To recruit trainees, develop and assess training plans for these trainees from the respective institution
Keep up-to-date on developments and innovations in training in hospitality industry so the company’s training activities remain current and relevant
Degree/ Diploma in Training & Development or equivalent
Candidate who is full ACTA qualified will have an added advantage
3-5 years of experience in training, preferably in hospitality/service industry
Experience with training administration systems and processes, as well as government training grant schemes
A team player with strong inter-personal and presentation skills
Able to multi-task and organize tasks effectively
A motivator who is able to influence team members
Passionate in training and able to inspire team members to learn

Manager, Learning & Development Resume Examples & Samples

Management development and soft skills training
Experience designing and delivering a variety of training solutions
Experience partnering with third parties
Organized, a self-starter and an inspirational leader
5-8 years training and/or restaurant experience
3-5 years of management experience

Manager, Learning & Development Resume Examples & Samples

Bachelor's degree in Instructional Technology, Adult Education, Human Resources, Human Performance Technology or related field or Equivalent Experience
Excellent communication skills, both verbal and written in addition to strong interpersonal skills
Solid relationship building skills with all levels of the organization
Proficient in Captivate, Windows XP Professional and/or Windows 7, Microsoft Office suite, and learning program design software

Manager Learning & Development Resume Examples & Samples

Conduct needs analysis and performance consulting within a business/ geography to identify organizational capability gaps and barriers to success
Create and consult on local strategic learning plan, to include both aspects of building strategic capabilities as well as building an effective learning culture
Connect the local L&D strategy with global strategy
Delivers the development agenda in partnership with HR
Align communication in business / region to fit culture

Manager, Learning & Development Resume Examples & Samples

In collaboration with leadership of the Canadian business unit and the VP of Human Resources, Canada, assess the skill and capability needs (and gaps) in order to execute on the operational strategy of Keurig Canada
As a key member of the Learning and Development team, contribute to the design, development, and implementation of the learning and development framework and organizational development programs to build the capabilities needed in the workforce to deliver our strategy
Contribute to the development of common learning and development and organizational development tools and resources, ensure awareness, consistency and quality utilization and delivery, including train the trainer; leveraging a blended approach which integrates different learning approaches, such as classroom, online learning, learning pods and lunch & learns
In partnership with the HR Business Partners and business leaders, lead the planning and execution of the learning and development programs for the Canadian business unit
Deliver and facilitate a variety of training courses and workshops based on organizational and team needs, both in classroom and online, in different sites
Ensure consistent and high quality delivery of learning and development programs in different sites across Canada
In partnership with HR Business Partners, coach leaders on development planning, effective on-boarding processes, team consolidation activities, new leader assimilations, etc
Coach HR Business Partners and leaders on organizational development and change management, for key business initiatives
Manage the Learning & Development budget for the Canadian business unit
Establish and manage external partnerships with learning and development solutions providers
Report and analyze key metrics to facilitate strategic decisions and to measure ROI impact of our different learning and development programs and initiatives
Bachelor’s degree in a related discipline
Seven (7) to ten (10) years of relevant work experience in a similar role with experience in delivery of learning and development solutions, change management and OD
Fluently bilingual, English and French
Available for traveling around 15-20% of time (United States (Vermont and Boston) & Canada)

Manager Learning & Development Resume Examples & Samples

Master's degree in Organizational Development, training, education, or a closely related field
Five (5) years’ experience as a trainer, instructional designer, or educator
Four (4) years demonstrated leadership experience managing direct reports preferred
Skill in project management, allocation of resources, and evaluation of outcomes
Demonstrated knowledge of adult learning principles and theory
Extensive understanding of customer experience principles relevant to a contact center / contact management environment
Knowledge of e-learning software and design
Strategic thinker with the ability to create vision, develop business plans and manage change throughout the organization
Intermediate knowledge of Microsoft Word and Excel
Expert knowledge of Microsoft PowerPoint
Demonstrated ability to be flexible with changing priorities
Strong analytical skills and ability to interpret call center data and information
Ability to travel to various Advocate Health Care facilities
Demonstrates a personal commitment to promoting and providing excellent consumer service
Adapts rapidly to change and balances multiple priorities
Possesses excellent interpersonal skills, diplomacy and patience while interacting with customers and colleagues
Takes initiative, can serve as a leader and a coach
Occasional long distance travel
24 hour, 7 day on-call support is required
Ability to work varying shifts to meet the needs of the Contact Center

Manager, Learning & Development Resume Examples & Samples

Conduct strategic development needs analysis for the enterprise, departments and teams, or for individuals in order to identify solutions that drive results
Design learning solutions ranging from core/flagship programs to business-specific programs to nimble, just-in-time tools that fulfil audience needs and achieve business results
Manage core learning programs, including the design, delivery, implementation, marketing, and ongoing evaluation of learning to ensure program quality and a valuable audience impact
Manage the curriculum planning process; oversee the training calendar and budget for all employees; ensure consistency of planning and communication across locations through the implementation of efficient and consistent processes
Facilitate leadership, management, and professional development programs; facilitate internal and business meetings as needed; observe and coach team on facilitation or presentation skills, as needed
Coach business and team on learning industry trends to foster greater design and delivery innovation and efficiency, as well as learning impact and learner accessibility; recommend and implement social learning and collaboration solutions, foster on-the-job application, and address expectations of the new learner profile
Manage learning and facilitation vendor relationships, ensure high quality product and service delivery, and annually negotiate terms that meet our business and budgetary objectives
Analyze evaluation metrics to measure program success; recommend improvements and refinements were needed
Responsible for managing curriculum and designing, developing and delivering programs and LMS administration, and participating on special projects
Represent the voice of Spire as a leader in your work with your team and all internal and external customers, by being responsive and inclusive to their needs
Connect learners across the organization to enable sustained learning and long-term impact
Apply principles of adult learning and various approaches to create engaging learning experiences in the context of the Spire culture
Monitor, analyze and translate metrics into actionable learning goals, measure impact and assess the success of specific learning experiences to drive continuous improvement
Leverage technology to manage content and execute curriculums. Identify new and innovative opportunities to improve learning impacts
Utilize instructional design and performance improvement processes to analyze, develop, implement and evaluate instructional and performance support materials
Collaborate with business owners to develop strategic career development programs within their teams to further promote career progression within the
Measure the effectiveness of training programs using various forms of feedback and data to ensure departmental/corporate initiatives are met
Drive positive change based on feedback and data to enhance the employees learning and development experience
Develop and execute our strategic HR objectives, assisting in attracting and retaining talent, along with establishing goals, priorities and plans with senior leaders to assure they align with those of the organization and our values
Develop strategies that create alignment with business objectives and learning and development programs including executive development programs
Assist in the management of organization-wide change, the delivery of change management tools and technology to increase leadership’s ability to create practical, simple, value added solutions
Contribute to HR process improvement, standardization and implementation of companywide processes
Lead, create and enhance effective learning and development program with a focus on experiential learning, feedback processes, development planning and contemporary leadership development practices
Manage the development of metrics and scorecard for talent and organization development areas as well as for change projects to determine success of business solutions and impact
Bachelor’s degree in Human Resource Development, Organization Psychology, Business Administration or similar degree
Eight to ten years’ relevant experience; at least four years managing people
Research and design expertise
Experience in the assessment, design, development, implementation and evaluation of learning, training & programs including e-learning applications
Role will have direct reports

Manager, Learning & Development Resume Examples & Samples

5+ years Instructional Design experience using emerging adult learning principles and training methods
Experience working within Articulate Storyline, Camtasia and other learning software tools
Experience with Microsoft Office to include PowerPoint, Word, and Excel
Training certifications
Training experience in a CPG or retail organization
Experience with Learning Management Systems such as Sum Total
Experience with the SharePoint 2010 or 2013 platform
Ability to work effectively at all levels in an organization
Entrepreneurial spirit and desire to build a best-in-class learning program.Strong interpersonal skills
Strong written and oral communication skills including excellent active listening skills
Work with and through others as a team player, influence others to move toward a common vision or goal
Apply principles around how people learn, remember, transfer and apply knowledge, ensuring that employees learn and apply mission-critical skills at the right time and frequency
Ability to learn new computer applications, concepts and processes

Manager, Learning & Development Resume Examples & Samples

Develop project plans with management and business unit stakeholders to establish and meet delivery deadlines
Approve capacity plan and scheduling to ensure deliverables are achievable
Maintain advanced knowledge of each product for which the team creates/maintains documentation
Facilitate meetings and give presentations to internal and external customers
Coordinate efforts between multiple product and development teams to ensure success for implementations
Attend Product meetings and release meetings
Demonstrate creativity, foresight and mature judgment in anticipating and solving problems
Manage difficult situations into positive interactions with internal and external customers
Develop annual plan for the continued growth of team members
Provide regular reporting on performance, KPIs and SLS achievements
Create and maintain documentation of team processes and procedures
Define and set goals and expectations for Documentation team members
Motivate and influence the team to successfully meet goals and initiatives with the assistance of management
Manage planned documentation releases in conjunction with software releases
Evaluate deliverables to identify gaps and develop processes ensure completeness and accuracy
Innovate solutions to improve existing processes and deliverables
Collaborate with leadership team and editor to address issues or gaps in procedures, standards, and staff performance
Participate in peer review and editing processes
BA in English, Communications, Technical Writing, or related discipline. Equivalent experience may be acceptable
Proven leadership experience with a deadline-driven team
Advanced understanding of standard English grammar as well as accepted standards for technical communications
Expert knowledge of Microsoft Office, including Microsoft Word, and Microsoft Excel
Extensive knowledge of Author-it or similar single-source documentation applications
Ability to manage local and remote team members
Proven ability to motivate team towards desired goals and exceptional performance
Ability to manage numerous projects within strict deadlines
Demonstrated technical acuity and attention to detail
Advanced RealPage product knowledge a strong plus
Real estate experience a strong plus
Minimum 6 years’ experience in software systems documentation, including both online and hard-copy documentation
Minimum 2 years’ management experience, preferably within a software development organization
This position requires an individual that is technically-oriented and comfortable working in a fast-paced environment with strict deadlines
Proven success in managing projects and motivating teams is required
Familiarity with RealPage products, SharePoint and SalesForce.com a plus
Ability to travel up to 20%, domestically and internationally as necessary

Manager, Learning & Development Resume Examples & Samples

Development needs analysis
Facilitation and skills-training delivery
Stakeholder engagement and management
Program management
Supplier relationship management (where applicable)
Results and cost reporting
Advising on team and personal development solutions
Maintaining MK standards and brand values
Design and development of appropriate learning solutions
Fast paced international retail environment (essential)
Knowledge of a luxury fashion business (desirable)
Knowledge of the learning cycle and learning styles
CIPD qualified or equivalent

Manager, Learning & Development Programs Resume Examples & Samples

Graduation from four year college or university
10 or more years of related work experience in addition to a degree
Prior management experience
Master's degree, a plus
8-12 years of experience in learning and development
Seven (7) or more years of people management experience
Experience working in a corporate learning function
Experience with a Learning Management System (LMS)
Proficient in Microsoft Office (Word, Excel, PowerPoint, SharePoint, etc.)
Certifications with Blanchard Companies and DDI, a plus
Experience with virtual facilitation platforms (ex. WebEx)
Extensive experience facilitating large-scale programs
Excellent interpersonal communication skills (written, oral, and facilitation skills)
Excellent people manager skills; ability to direct, empower, lead, and hold employees accountable
Effective project management skills with the ability to handle large volume and manage multiple projects at the same time
Ability to deal effectively with all levels of employees and management
Sound analytical and problem-solving skills required to analyze complex issues, develop logical conclusions and make appropriate recommendations
Accomplished negotiating skills especially when partnering with external vendors
Proficient communication skills (influencing and listening skills) to deal effectively with all levels of employees, management, and customers
Deep understanding of learning theories/principles
Thought leader that provides innovative and experiential learning solutions that are scalable
Results driven, self-starter, and open to change
Skilled at adapting to several roles: managing, training, consulting, facilitating, and collaborating up, down, and across the organization

Manager, Learning Development & Design Resume Examples & Samples

Possess advanced knowledge of current adult learning theory, advanced learning methodologies, frameworks, technologies and the use of social media to further drive and establish learning and social development best practices
Supports the design and development of eLearning, webcast, and high-impact face-to-face programmes in alignment with the overall goals of the People Experience team
Expert in driving programs that develop capabilities and expand and build larger relationships
Able to thrive in a culture that is collaborative, service-oriented, and consultative
Highly collaborative and action-oriented, with a leadership style characterized by strong influencing skills; someone who is a change agent and can build collaborative relationships across a matrixed organization

Manager, Learning & Development Resume Examples & Samples

Manage and lead the design, development, assessment and deployment of competency based learning in support of the business and employee development needs
Oversee various programs including professional development, specialized development, management development and employee orientation programs
Manage multiple work streams across a team of instructional designers, content developers, contractors and vendors
Conduct needs assessments and gap analysis to identify development requirements within constituency in partnership with the business and/or HRBP
Evaluate participant and course performance and adjust programs as appropriate, continuously analyzing and evaluating current learning strategies
Identify necessary metrics to measure value of training deliverables
Facilitate training classes and deliver learning via multiple vehicles (instructor led training, discussion facilitation, blended learning, elearning, etc.)
Analyze information on training research, new materials, methods and techniques, and makes recommendations for their use
Bachelors Degree in Human Resources, Organizational Development, Instructional Design or Business. MBA/MS in related fields preferred
7+ years of learning and development experience and project management experience in a corporate environment
5+ years in HR field/training
3-5 years management experience
3-4 years experience designing and delivering management training programs
3-4 years experience conducting needs assessments in business organizations
3-4 years experience developing training programs for business
Excellent facilitation and communication skills
Experience in a corporate, professional environment required
Excellent understanding of training principles, adult learning theories, organizational development, instructional design, eLearning and program management
Superb communication, both written and oral, and ability to communicate with and present to senior management
Well versed in project management, conflict management and presentation creation
Broad experience/knowledge of best practices with significant experience involving the design and development of first time programs
Excellent project management, planning and analytical skills, ability to influence through data-driven recommendations
Effective listening skills and the ability to work with employees at all levels and across different functions
Ability to develop creative solutions that address relevant business needs and support the culture and environment
A strong customer focus and ability to effectively and quickly build relationships, establish trust, respect, competence and confidence

Manager, Learning & Development Resume Examples & Samples

Build and foster relationships with the business (HRBPs, support groups, business leads and COEs)
Collaborate with HRBPs, business leads and experts to identify and implement learning solutions that address knowledge and skill gaps
Develop and present learning solution recommendations based on best practices to client group and other key stakeholders (OCM, BPE, HRBP) gaining consensus and buy-in
Perform needs analysis to determine full scope of training required
Design solutions that leverage the appropriate modes of delivery based on geography, content and logistical constraints
Ensure training collateral remains current
Work with external training providers (when necessary) to ensure training solutions are consistent with Loblaw standards and meet the needs of the learner
Enable the delivery of training by developing instructors/facilitators through train-the-trainer workshops, and by providing coaching/feedback as necessary
Participate in pilot sessions to determine the efficacy of solution, learner engagement and opportunities for improvement
Provide ad hoc reports on training progress and monitor and report effectiveness of all training conducted
Follow established processes and complete all appropriate forms associated with learning asset lifecycle management (upload, maintenance and decommission)
Support the tasks associated with the delivery of classroom training (scheduling, materials preparation, environment maintenance and facilitator prep)
Post secondary education with specialization in training, performance instruction, adult education or equivalent experience
5-7 years experience designing and creating learning based training curriculum/materials for adult learners
Self-disciplined to work independently
Ability to work collaboratively and influence/ integrate disparate groups toward a common goal
Strong facilitation, organizational and project management skills
Experience managing multiple concurrent projects
Familiar with Learning Management Systems a plus
Ability to communicate/negotiate with all colleagues up, down and across the organization

Manager, Learning & Development Resume Examples & Samples

Recruiting talented staff
Providing competitive and comprehensive benefits
Managing the Workday HRIS system and related data
Designing and implementing strategic base, incentive and long-term compensation, and equity plans
Supporting new employees through training and orientation
Supporting and upholding the values, policies, and procedures of the firm
Develop The Advisory Board University curriculum for department and firmwide training initiatives and work collaboratively with the team to identify and implement new training opportunities
Strategically manage and execute department and firmwide training
Engage high-potential, mid- to senior-level staff by establishing accelerated skill-development, leadership, recognition, and career pathing opportunities via leadership development cohorts and retreats
Coordinate New Hire Orientation from start to finish including room reservation and set-up, materials management, communication to new hires and internal stakeholders, instructor scheduling and communication, management of the Virtual Orientation program, and compiling feedback
Organize and operationally manage our internal training programs, including room reservation and scheduling, pre-course communication to instructors and registrants, day-of course logistics, and post-course evaluation
Support team in an administrative capacity (i.e., scheduling, pre-meeting logistics, lunch ordering and set-up, email communication, room reservations, manage SurveyMonkey and GoToMeeting accounts, and other ad hoc requests)
Proven ability to manage details and stay organized
Experience effectively managing time across competing deadlines and priorities
Drive to proactively solve problems
Customer service experience
Administrative support experience
Experience working in an office
Experience working in a team environment
Polished communication skills
Familiarity with GoToMeeting, SurveyMonkey, and Blackboard (basic qualification for internal candidates)

Program Manager, Learning & Development Resume Examples & Samples

Manage the analysis, design and development of learning programs that employ a variety of delivery platforms (e-learning, instructor led training, virtual delivery, and performance support)
Evaluate and measure ongoing learning curriculum and related training materials
Lead ongoing and new initiatives that focus on aligning to the North Highland culture and developmental needs of the firm
Oversee various projects while engaging necessary SMEs, vendors, target audience, and key stakeholders throughout entire project lifecycle
Develop a strong team environment across the global firm
Track current trends and needs in learning through internal/external networks and media – identifying opportunities to add value
Partner with Business Leaders, HR Business Partners(HRBPs), and other Talent Management teams to enhance training as areas adjust to individual and firm-wide changes including consultants, SMEs, and executives
Drive collaboration between local and global networks for a holistic approach to learning needs
Capable of using past experience to challenge the status quo and raise the performance of individuals at the firm
Applies feedback to learning process to ensure alignment to the needs of the trainees and regularly seeks out recommendations for ongoing improvement
Act as the positive face of Learning and Development at a global level as well as needed support at a local level
Facilitate training (instructor led, webinars, and other platforms)
Consults regularly with development teams and stakeholders to manage curriculum, build process from scope through evaluation, apply sound project management, reporting and communication skills
5+ Year of experience working in a global professional learning program
Passion for learning and for developing people to reach their potential
Excellent facilitating and presentation skills
Experience working with Learning technologies/Learning Management Systems
Proven ability to work efficiently, effectively, and pro-actively in a fast pace, deadline orientated, dynamic and virtual environment
Ability to work as a team and independently
Experience with curriculum development tools such as captivate and articulate
Proven ability to work in a cross-organization team environment, collaborating on key deliverables specifically in support of training
Ability to coach, mentor, counsel, and review performance of colleagues to optimize individual performance/develop learning needs
Ability to travel as needed to support business growth and operations
Understand Learning and Development as a critical part of business success not a cost center

Manager, Learning & Development Resume Examples & Samples

A Bachelor's degree in Business, Organizational Development, Human Resources or other field is required
An MBA or Master's Degree in Human Resources Development, Industrial/Organizational Psychology, or related field is preferred
7+ years of progressive experience in Learning, Talent or Organizational development implementing employee learning and talent development programs
Proven ability to effectively design and develop organizational learning and development strategies that enables and support the business’ strategic vision
Ability to facilitate senior level meetings and counsel business leaders on human capital and development topics is required
Balance attention to detail with swift execution
Ability to establish and maintain effective working relationships with individuals and leadership within and outside the authority is required
Demonstrated capability as a project manager, delivering on complex employee development and learning programs
Strong problem-solving, organization, persuasion, and negotiation skills are required
Excellent presentation, written, and verbal communication skills are required
Proficiency using Word, Excel, Power Point, and Access (database) are required
Familiarity with electric utility industry and the industry-wide challenges that impact human capital is preferred

Manager, Learning & Development Resume Examples & Samples

Strong interpersonal skills with experience managing clients
Effective training and presentation skills
Working knowledge of Adult Learning Theory and Instructional Methodologies

Assistant Manager Learning & Development GDS Advisory Operations Resume Examples & Samples

Compile training needs
Arrange venue for program execution
Manage the nomination process for internal and external training programs
Maintain a database of training history, trainers & programs
Manage and maintain Training MIS for employees in the organization
Manage the employee induction process and program
Liaison with GSS L&D and EY India L&D Team to organize as many programs in house as possible
Negotiating logistics costs and Trainer / content fees with vendors and trainers to ensure cost effectiveness
Monitor adherence to Budget
Able to work with a variety of people, from frontline employees to Line Managers, Senior Executives and support functions such as GSS L&D
Eye for detail and improvement opportunities
Sound skills in using a range of computer applications, in particular Word and Power Point
Demonstrated organizational and time management skills
Ability to operate within a global, matrix environment
Exposure to competency mapping, training need analysis and understand of Learning and Development best practices would be an added advantage

Manager, Learning & Development Resume Examples & Samples

3-5 years as a training manager or trainer
3 years of experience in personnel management
3 years in sales

Program & Design Manager Learning & Development Resume Examples & Samples

Manage his/her time across multiple projects to ensure teams are adequately supported
Identify the appropriate instructional design strategy for projects incorporating innovative ideas and approaches
Implement the proposed instructional design strategy through the design and content development
Demonstrate strong experience in a range of learning delivery methods and blended learning approaches including facilitator-led workshops, e-learning, webinars and coaching sessions
Carry out learning needs analysis to identify content for partner, manager and staff curriculum
Design framework and develop architecture for learning programs
Manage vendor relationships including identification of appropriate vendors (including learning consultants, international and Chinese universities, executive coaches, etc.) and work with vendors to develop Deloitte China specific learning content
Develop and/or review learning materials, monitor the development process, and design delivery strategies
Design measurement mechanism to evaluate effectiveness and measure success of learning
Prepare effective communication plan to build awareness, create learner excitement, and increase level of commitment
Manage learning budget for responsible projects

Manager, Learning & Development Resume Examples & Samples

Established track record for taking a consultative approach to designing and delivering innovative virtual learning programs with measurable business results that meet stakeholder needs
Significant program management experience with successfully planning, managing and delivering multiple, concurrent, and complex work streams in a matrixed organization with aggressive timelines
Outstanding interpersonal skills that build relationships with senior leaders in the firm and across the organization with a high capacity for influence, collaboration, and consensus
High initiative and passion for resolving complex business issues and moving solutions to the next level
Strong analytical skills and ability to identify and present data-driven insights and trends
Strong critical thinking to identify interdependencies between issues, data, and outcomes; clear understanding of how moving pieces come together to build the big picture
Proven ability to communicate ideas and insights in person, virtually, and in writing, succinctly and with impact, understanding what is relevant vs. what is “noise” to the audience

Manager, Learning & Development Resume Examples & Samples

Consult with functional learning and development teams to understand current business strategies; anticipate and assess business and learning delivery needs and priorities
Identify, construct and implement process changes required for technology upgrades/enhancements, new services, and organizational influences to ensure operational effectiveness
Drive the monitoring and reporting of departmental efficiencies and effectiveness metrics
Help to ensure that all learning fulfillment activities are compliant with external regulatory standards and internal SOPs, policies and procedures
Collaborate with internal departments and external vendors that provide training fulfillment services
Continuously identify and address process improvements
Minimum eight years of experience with administering training for a large, complex organization is desired
Demonstrated experience with Learning Management Systems and enabling technologies; implementation of Saba Cloud LMS a plus
Strong business acumen, organizational savvy and operational and technological perspectives
Demonstrated ability to gain and maintain credibility with internal clients and other constituencies

Manager, Learning & Development Resume Examples & Samples

Leads the Organizational Development/Manager function, consistent with the vision, values and in alignment with our people strategy
Establishes a high performing department with suitable structure and talent to meet the needs of the organization, drive innovation and support L&D learning strategies
Monitors department goals, objectives and action plans meeting all department deadlines as agreed upon by leadership
Utilizes comprehensive needs assessments; determining training priorities based on assessed needs, business impact and available resources
Responsible for designing, delivering and overseeing technology (mobile/e-learning/micro-learning) and instructor led curriculum for various training programs, including new hire, advancement and leadership effectiveness
Utilizes various training delivery methods (such as individual training, group instruction, self-study, lectures, demonstrations, simulation exercises, role play and computer based training) as needed to ensure effective learning
Facilitates training courses and programs as appropriate and evaluates L&D Specialist’s performance while providing recommendations for improvement
Evaluates and identifies inefficiencies in current training programs and analyzes solutions to overcome gaps
Prioritizes training program development/improvements based on data gathered from Piedmont scorecard, alignment with strategic anchors and employee engagement survey
Collaborates with entity leadership & HRBP’s, solicits input, and maintains a high level of service to cultivate a learning culture throughout the Piedmont system
Stays current on industry training trends and finds ways to incorporate findings into training curriculum
Determines and reports against key metrics used to measure training program effectiveness
High degree of proficiency in Microsoft Office (Word, Excel, PowerPoint)
Strong communication/interpersonal skills
Ability to assess business needs, tailor and develop training strategies, programs and tools, in support of business objectives
Ability to multi-task in fast paced, rapidly changing, deadline driven environment
Self-starter with ability to work independently

Manager, Learning & Development Resume Examples & Samples

Development advisor:Serve as a credible and trusted advisor to stakeholders on effective and leading-edge learning and development strategies to achieve business goals
Needs assessment:Determine key development needs to achieve desired business outcomes
Program design:Design innovative solutions to improve performance and engage the modern learner; appropriately leverage and manage internal and/or external resources, best practices and innovations
Program management:Execute with strong project management skills, including creating and monitoring work-plans, managing against milestones, knowing what to prioritize and why, knowing who to keep informed, why, and how often, and knowing when to escalate
Communications:Develop and deliver creative communication campaigns to communicate value and engage learners
Annual plan:Provide input into the annual plan and budget based on business priorities
Operations: Manage end-to-end program operations including budget, program delivery, evaluation/feedback and measurement of business impact
Continuous improvement: Use evaluation data to measure impact and improve learning programs; continuously assess delivery process improvement opportunities. Challenge the status quo to drive improved outcomes
Collaboration: Actively partner with colleagues in the US and India to ensure an optimized and common curriculum across geographies
Established track record for taking a consultative approach to designing and delivering innovative learning programs with measurable business results that meet stakeholder needs
Outstanding interpersonal skills that build relationships at all levels across the organization with a high capacity for influence, collaboration, and consensus

Manager, Learning & Development Resume Examples & Samples

Detailed Financial/Budget Management
Strong Communications (Written and Verbal) (e.g., ability to influence, negotiate)
Strategic Planning (e.g., communications, long-term roadmaps)
Team management/support (e.g., coaching, mentoring, motivation)
Delegation
Establish tactical direction for COE specialists and provide input into the performance management process
Ensure national policies, programs and guidelines are followed by team and manage escalations/exceptions, as needed
Provide input into the development of a learning and development roadmap to build and deliver required capabilities

Manager, Learning & Development Resume Examples & Samples

Assess development needs and performance gaps using existing data/resources; gather additional research as needed
Manage the design, development, and deployment of learning solutions
Execute learning experiences to scale, from concept to completion
Source and manage external vendors, professional services, tools, content, and services
Apply change management, marketing, communication and knowledge management practices and tools for effective execution
Measure and communicate the impact of learning solutions
Collaborate with Corporate Learning & Development, HR, and Functional colleagues
Promote learning and best-practice collaboration that cuts across geographies and functions
Network with industry thought leaders to identify and share/adopt leading practices
Champion technology tools and systems that enable key learning and exchange
Reinforce SCJ’s values, history, and culture, as well as help to infuse ‘new ways to work’ in RD&E
Bachelor’s Degree required; relevant certifications and/or Master’s degree desirable
5+ years in corporate learning and talent development
Proven ability to successfully project manage multiple programs and processes
Demonstrated ability to build credibility with and challenge stakeholders to drive initiatives
Knowledge of behavioral, performance and learning best practices and theories
Strong consulting and change management skills
Demonstrated ability to create and drive for results despite ambiguity
Experience working in a global organization where interaction across functions, regions and business units is key to success
Proficient with MS Office, SharePoint, WorkDay, Learning Management Systems and other related talent technology and social collaboration tools
The following success drivers are important ways of working at SC Johnson: Courage; Self-Development; Dealing with Ambiguity; Integrity & Trust; Drive for Results; Decision Quality; Business Acumen, Strategic Agility, Managing Vision & Purpose, Interpersonal Savvy; Priority Setting

Manager, Learning & Development Resume Examples & Samples

A minimum of 5 years of supervisory experience
A minimum of 7 years of experience in two or more of the following areas
Management consulting
Teaching or facilitation
Organizational Design
Program Evaluation
Talent Assessment/Performance Management
A related learning or organizational development capacity
Demonstrated experience utilizing integrated learning management and/or people systems (i.e. PeopleSoft, GreenLight, Skill Soft, Cornerstone)
Demonstrated ability to think conceptually, influence stakeholders, and develop strategies
Demonstrated ability to independently drive and lead change in large scale projects involving cross-divisional or company-wide goals
Excellent written and verbal communication skills and a demonstrated ability to influence and coach others at all levels of the organization
Advanced proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint)
Ability to multitask and prioritize multiple projects in a fast-paced environment
Ability to develop and maintain timelines for projects
Demonstrated ability in partnering with and managing third parties to deliver specified outcomes
Ability to effectively interact and build relationships with a diverse employee population, especially at senior levels of the organization
Ability to develop solutions and manage expectations
Conflict and/or dispute resolution skills
Group and process facilitation skills
Ability to provide constructive and effective performance feedback to staff
Bachelor of Arts or a Bachelor of Science degree required, with a focus in instructional design, educational technology or related field
High school diploma or equivalent is required
Minimum age of 18
Must be authorized to work in the U.S
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable

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Manager, Learning & Development Resume Examples & Samples

Manager, Learning & Development Resume Examples & Samples

Manager, Learning & Development Resume Examples & Samples

Manager Learning & Development Resume Examples & Samples

Manager, Learning & Development Resume Examples & Samples

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Manager, Learning & Development Resume Examples & Samples

Manager, Learning & Development Resume Examples & Samples

Manager, Learning & Development Resume Examples & Samples

Manager, Learning & Development Resume Examples & Samples

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Manager, Learning & Development Resume Examples & Samples

Manager, Learning & Development Resume Examples & Samples

Manager, Learning & Development Resume Examples & Samples

Manager, Learning & Development Resume Examples & Samples

Manager, Learning & Development Resume Examples & Samples

Manager, Learning & Development Resume Examples & Samples

Manager Learning & Development Resume Examples & Samples

Manager, Learning & Development Resume Examples & Samples

Manager Learning & Development Resume Examples & Samples

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