Learning & Development Administrator Resume Samples

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MS
M Stehr
Marguerite
Stehr
186 Stark Street
Los Angeles
CA
+1 (555) 213 4235
186 Stark Street
Los Angeles
CA
Phone
p +1 (555) 213 4235
Experience Experience
Philadelphia, PA
Learning & Development Administrator
Philadelphia, PA
Langosh, Pacocha and Bergstrom
Philadelphia, PA
Learning & Development Administrator
  • Liasing with suppliers to raise purchase orders, processing invoices and recharges and ensuring that income and expenditure records are kept up to date
  • Booking/co-ordinating training courses
  • Developing the use of the Learning Management System, including the collaboration platform
  • Providing reporting of class eligibility and completion through the use of the learning management system (LMS)
  • Supporting the development of blended learning solutions, e.g. e-learning and classroom courses
  • To liaise with HSS Training, internal and external training providers and suppliers to execute training/development interventions
  • Handle queries on training programs / Continuing Professional Education (CPE) hours
San Francisco, CA
Learning & Development Administrator Ftc Months
San Francisco, CA
Walter LLC
San Francisco, CA
Learning & Development Administrator Ftc Months
  • Familiarity and practice with new technologies (social media etc)
  • A familiarity with intranet and internet environments
  • Accurate recording, maintaining and monitoring of training records to allow effective KPI reporting and efficient claiming of CITB grants
  • Issuing training materials and controlling the printing and ordering of training resources
  • Administration of companywide compliance training programs by processing enrollments, providing reporting and serving as the key point of contact
  • Accurate logging of core data on training databases to feed into management reporting and funding claims
  • Booking of training in line with the Training Plan once agreed by budget holders in the business
present
Phoenix, AZ
Learning & Development Administrator With English & French
Phoenix, AZ
Ruecker Inc
present
Phoenix, AZ
Learning & Development Administrator With English & French
present
  • Assists and supports program managers with additional relative tasks
  • Provides direct support to the Learning and Development Co-ordinator and Course Owner
  • Manages learning and development tools, feeds and updates relevant data in the systems, maintains databases and records
  • Manages internal queries through LAS
  • Compiles data for analysis and reporting and may perform routine analyses
  • Creates Subjects, Offerings and Programs on Learning Administration System (XLAS, CW)
  • Database management / Training entry (end to end process: creation to evaluation)
Education Education
Bachelor’s Degree in Multi
Bachelor’s Degree in Multi
Loyola University Chicago
Bachelor’s Degree in Multi
Skills Skills
  • A professional friendly manner, commitment, excellent communication skills, IT literacy and the ability to work under pressure are integral to this role
  • Working knowledge of database applications such as MS Office(Excel, Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly
  • Basic LMS knowledge and experience
  • Proven administrative ability in a professional environment
  • Excellent organizational skills with the ability to prioritize
  • Strong attention to detail and desire to follow procedures
  • Excellent customer service skills and has the ability to communicate at all levels
  • Excellent ability to work under pressure and to strict deadline
  • Excellent communication skills – able to deal effectively with all levels of employees throughout the company
  • Demonstrable knowledge of working within a Learning & Development function including delivery of a training plan
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7 Learning & Development Administrator resume templates

1

Learning & Development Administrator Ftc Months Resume Examples & Samples

  • Proven experience within an office environment
  • Familiarity and practice with new technologies (social media etc)
  • Strong organisational skills with good attention to detail
  • Good interpersonal and communication skills, including written communication
  • Experience using Microsoft Office
  • A familiarity with intranet and internet environments
  • Educated to A Level standard or equivalent, education to degree level or an equivalent administrative qualification would be desirable
  • Demonstrated abilities in a training administration role or where database management is concerned would be desirable
2

Learning & Development Administrator Resume Examples & Samples

  • Schedule
  • Issue
  • Send
  • Check in with
  • Handle day
  • Ability to identify potential risks and escalate as appropriate
  • Client focused, both internal and external, with exceptional
  • Strong follow through to see projects and tasks to completion
  • Prior experience working with HR/ Learning Management Systems is
3

Learning & Development Administrator With English & French Resume Examples & Samples

  • Compiles data for analysis and reporting and may perform routine analyses
  • Provides back-up as needed for all other team members as assigned
  • Adapts Xerox and standard processes to customer needs based upon defined course/ session scope
  • Creates Subjects, Offerings and Programs on Learning Administration System (XLAS, CW)
  • General office administration and data entry duties
  • Manages learning and development tools, feeds and updates relevant data in the systems, maintains databases and records
  • Database management / Training entry (end to end process: creation to evaluation)
  • Co-ordinates and organizes meetings and events including booking of venues, travel arrangements, invites delegates, arranges hospitality and equipment requirements, prepares presentations and reports
  • Liaises with the course owners and sites
  • Sends invites, reminders and pre-course work via various systems (XLAS, LMS, Outlook, etc)
  • Handles enquiries and requests from vendors, program managers and participants in relation to cancellations, registrations, and updates
  • Updates information in LAS, LMS and Excel spread-sheets
  • Emails confirmations to employees, managers and course owners
  • Payments & Invoicing
4

Learning & Development Administrator Resume Examples & Samples

  • Proven administrative ability in a professional environment
  • Capacity to handle frequent and often last minute change
  • Service orientated and able to manage own time effectively
  • Flexible in approach so as to ensure the job is completed and deadlines met
  • Able to see issues from “the other point of view” and resolve appropriately
  • Excellent communication skills – able to deal effectively with all levels of employees throughout the company
  • Able to take responsibility and prioritise own workload, yet provide support and assistance to training administrator colleagues as and when required
  • Fast, accurate PC skills (MS Office – Word, Excel, PowerPoint)
  • Able to remain calm under pressure and stay focused and flexible
  • Enjoy working as part of a team – determined to see the team succeed as well as personally
  • Committed to quality and an eye for detail
  • Willing and able to support various projects in addition to standard programmes and committed to own personal development
5

Learning & Development Administrator Resume Examples & Samples

  • Minimum A-C grade in GCSE English and Maths
  • Demonstrable success in role requiring high degree of multi-tasking and problem solving
  • Minimum 2 years experience in an office environment within an administration role
  • Previous experience working in a Learning and Development Department
  • Interest in either an administrative or Learning and Development career
  • Able to work within team environment
  • Flexible, enthusiastic and positive approach
  • Comfortable working in a constantly changing environment
  • Able to work in a fast paced environment and remain calm under pressure
  • Committed to own continuous learning and development
  • Demonstrates logical thought processes in order to challenge and influence effectively
  • Comfortable with working on day-to-day administrative processes
  • Customer centred pro-active approach
  • Microsoft Office (intermediate level)
  • Able to handle and resolve queries and issues
  • Willing and able to work flexibly when required to set up and close down courses
  • Demonstrates a high level of organisational ability
  • Data entry – Data Management System
6

Learning & Development Administrator Resume Examples & Samples

  • Highly organized with the ability to juggle multiple projects and tasks
  • Ability to learn new technology quickly
  • Team player, willing to adapt based on business needs
  • Proven track record in current role at Lending Club
7

Learning & Development Administrator Resume Examples & Samples

  • Provide a Learning & Development Administrative service to employees, managers and the L&D function
  • Identify and respond to customer needs and ensure customer service is effective and meets requirements
  • Identify, source and deliver appropriate L&D solutions on a need-by-need basis, working with L&D Advisors and Managers
  • Liaise with suppliers and managers to book trainers and venues for training requirements as required in a timely manner, ensuring maximum attendance
  • Accurate logging of core data on training databases to feed into management reporting and funding claims
  • Issue joining instructions in-line with internal/external bookings process
  • Log, scan & issue certificates in-line with internal/external bookings process
  • Booking of training in line with the Training Plan once agreed by budget holders in the business
  • Provide records / certification as required for audit purposes
  • Work proactively with colleagues across the HR Function to ensure an integrated approach to HR service delivery
  • Demonstrable knowledge of working within a Learning & Development function including delivery of a training plan
  • Experience of working with invoices and budgets
  • Demonstrable knowledge of SHE and compliance training requirements as relevant to business units supported
  • Understanding of reporting requirements and escalation procedures
  • Ability to confidentially manage employee data, utilising HR systems and other technology tools
  • Competent with the production of reports
8

Learning & Development Administrator Resume Examples & Samples

  • Experience working in a large organisation
  • Interest in an administrative career
  • Word (Intermediate level)
  • Excel (Intermediate level)
9

Learning & Development Administrator Resume Examples & Samples

  • Precise record keeping of all Training files
  • Printing of Training Materials and course hand-outs
  • Communication of Training Notifications to Trainers and delegates
  • Maintenance of the Training Dept inbox
  • Maintenance of our Learning Management System
  • Assistant to the Training Co-ordinator
10

Learning & Development Administrator Resume Examples & Samples

  • Bachelor degree on a 4-year course e.g. Business Administration, Social Sciences, etc
  • 2+ years training coordinator and/or business administration experience
  • Previous experience in a Training and/or Human Resources support role
  • Working knowledge on the end-to-end training process: Training Needs Analysis, Training Administration, Training Evaluation etc
  • Strong computer skills including advanced knowledge of MS Word, Excel and PowerPoint
  • Excellent organizational skills with the ability to prioritize
  • Excellent customer service skills and has the ability to communicate at all levels
  • High level of attention to detail and high degree of accuracy
  • Strong analytical, literacy and numerical skills
11

Learning & Development Administrator Resume Examples & Samples

  • Service Excellence Training
  • Cultural Awareness Training
  • Project management training & certification
  • Administration of core skills and leadership programmes, including seeking nominations, participant communication, arranging venues and hospitality and support for programme facilitators
  • Annual scheduling of core Hitachi programmes and marketing to Hitachi companies across Europe
  • Marketing of new development training to customers
  • Facilitation of the Corporate Induction programme
  • Liasing with suppliers to raise purchase orders, processing invoices and recharges and ensuring that income and expenditure records are kept up to date
  • Setting up course curriculum and training session on the Cornerstone Learning Management System, providing first line support for system queries and running regular reports on training completion
  • Developing the use of the Learning Management System, including the collaboration platform
  • Supporting the development of blended learning solutions, e.g. e-learning and classroom courses
  • Supporting global programmes and initiatives such as the organisational Talent Review, and communication of the global Competency Framework
  • Provide general day to day administraion support accross HR within the HR Operations Team
12

Learning & Development Administrator Resume Examples & Samples

  • To ensure all delegates have a great logistical experience whilst attending training/development events
  • To support HSS Group Colleagues to ensure training and development requests are dealt with
  • To liaise with HSS Training, internal and external training providers and suppliers to execute training/development interventions
  • Complete supplier paperwork for claiming qualification (i.e Certificate in Professional Competence (CPC)
  • Organise accommodation for delegates and lunches for training events
  • To accurately and efficiently produce reports (i.e hotel spend, colleague training)
  • To raise Purchase Orders and accurately report on budget spend
  • To maintain training records to ensure compliance with CITB
  • To provide an effective support system for the L & D Team
  • Continually look for ways to improve ways of working
  • Represent the company and values (“HSSness”) of the business and portray a professional and business like image to all customers, potential customers and other people you meet in the course of your work
  • Ensure all locations are maintained to our 360◦ brand
  • Be a key driver in Serious about Safety by leading from the front
  • Any other reasonable request made by the Learning and Development Admin Manager
  • Good planning and organising skills
  • A team player with good interpersonal, influencing and relationship building skills
  • Maintains exceptionally high standards
  • Competent and confident in using Excel, PowerPoint and Word
  • A solution focussed attitude with the ability to meet strict deadlines
  • Detail conscious
  • Positive, Driven and Resilient
13

Learning & Development Administrator Resume Examples & Samples

  • Manages the logistics of all of the various leadership and development programs for both our Branchville and regional locations. This may include course calendars, course descriptions, registration, room set-ups & AV requirements, program materials, catering, reminders, course surveys, effectiveness / satisfaction metrics and feedback. Acts as a liaison with employees, internal presenters and outside vendors. May assist with researching programs, courses, facilitators, and vendors
  • Acts as an employee resource for our Tuition Reimbursement Program information and manages the associated processes
  • Monitors departmental budget and actual expenses to ensure alignment. Processes invoices and completes thorough reconciliation of all charges on a monthly and quarterly basis
  • Provides support for various Talent Management processes including talent review, succession planning and development planning process which also includes aggregated data for enterprise level review
  • Learning Management System (LMS) administrator for various technology platforms used by the department and provide assistance to employees. Some current examples include DiSC®, Success Factors (ePerformance, Talent modules), our on-line learning system, Sharepoint and HRIS
  • Responsible for additional general administrative support for the team as needed. Some examples may include coordinating calendars, travel, and speaking arrangements; maintaining leadership library; maintaining files and folders, etc
  • 5+ years of administrative assistant experience which includes strong Microsoft office skills (Word, Excel, PowerPoint) and Outlook
  • Experience with additional automation tools a plus! (ie, Sharepoint, SuccessFactors, HRIS, LMS, etc)
  • 2+ years of HR / talent development / learning team experience preferred- ability to maintain confidentiality is critical
  • Must possess excellent communication skills (verbal and written), including editing / proofreading, along with the ability to effectively interact with all levels in the organization and external contacts
  • Able to show initiative, work independently and as part of a team a must!
  • Strong organizational skills and ability to muti-task are essential!
14

Learning & Development Administrator Resume Examples & Samples

  • Organise and plan training events as required to include all types of training
  • Efficiently arrange all training courses to include venues, joining instructions and any other ancillary requirements
  • To liaise with delegates and prospective delegates to acknowledge bookings and provide details about courses
  • Raise and notify supplier of purchase order numbers as soon as course has been confirmed
  • Accurate preparation and despatch of Joining Instructions no less than 3 weeks prior to course
  • Check room bookings, materials and delegate lists 3 days prior to course notifying supplier of any amendments
  • Accurate collation/preparation of course materials (as required)
  • To effectively co-ordinate e-learning ensuring all staff complete with an e-mail account
  • Manage the new starter and leaver process to ensure data contained within the system is up-to-date
  • Regular liaison with internal customers and external suppliers as necessary
  • To ensure that the training database hold accurate information about all courses at all times. This will include setting up course events, up-dating training records and processing delegate bookings
  • Able to organise and plan own workload effectively to ensure deadlines are met
  • Possess excellent customer care skills e.g. dealing with suppliers, internal customers, complaints
  • Able to liaise and communicate effectively both written and verbally
  • Able to work both on own initiative and as part of a team
  • Able to work under pressure and to tight deadlines
  • Flexible and adaptable approach
  • Good knowledge of IT systems - Microsoft word etc
  • Willingness to participate in the development of new processes and in team activities
  • Provide ad-hoc administration support to the L & D Team as directed by the Manager
  • Production of ad-hoc reports as and when required
  • Work with the L & D Team to support the business with new training initiatives
  • Updating of internal intranet site for L&D
15

Learning & Development Administrator Resume Examples & Samples

  • To carry out duties for the day to day running of the training department
  • Co-ordinate, monitor and record attendance for all courses, toolbox talks and briefings within Taleo Learn
  • Take personal responsibility for ensuring the training sessions run successfully, and meet individuals specifications
  • Arrange, by direct contact with Area management, personnel availability and attendance on training courses
  • Liaise with the approved training providers regarding availability and detail of courses provided by them
  • Assist in the booking of courses for the In House trainers diaries
  • Produce monthly and periodic reports
  • Actively promote Health and Safety in the workplace, setting a good example to other employees and ensuring awareness of and compliance with general Health and Safety responsibilities as set out in the Health and Safety Management System
  • Monitor progress of Early Careers Delegates within the contract
  • Perform other duties as may from time to time be reasonably required
  • Excellent IT skills
  • Self-motivated and enthusiastic
  • Excellent ability to work under pressure and to strict deadline
  • Have a ‘Can Do’ attitude and ability to multi tasks
  • Effectively team worker
16

Learning & Development Administrator Resume Examples & Samples

  • Booking/co-ordinating training courses
  • Liaising with internal and external providers
  • Providing guidance and support to the business
  • Dealing with Learning and Development related queries
  • Building strong working relationships within the team and in the business to provide support and maximise performance
  • Meeting goals, targets and service level agreements
  • The successful applicant must have previous Learning and Development experience preferably within a Shared Service model
  • They must have strong organisational/planning skills, high standards of customer service and the ability to demonstrate a methodical, analytical and clear approach to problem solving
  • A professional friendly manner, commitment, excellent communication skills, IT literacy and the ability to work under pressure are integral to this role
17

Learning & Development Administrator Resume Examples & Samples

  • GCSE Qualifications in Maths & English Language (grade C or above in BOTH)
  • Strong IT skills, sufficient in Microsoft packages
  • UK driving licence and use of a car or some other way of getting to Omega Sky Line Drive, Warrington daily
18

Learning & Development Administrator Resume Examples & Samples

  • Plan, develop, direct/shoot, edit and manage production of employee skills-related micro videos aligned with identified company needs; consult with stakeholders to identify and clarify communications concepts, audio and visual elements, timeline and priorities; perform pre-production activities such as schedules and identification of and recruitment of company subject matter experts; perform post-production activities including scene selection, editing, graphics, special effects, music selection and scoring, and media conversion; meet with stakeholders to evaluate effectiveness of finished products; gather metrics to establish effectiveness and identify areas for improvement
  • Create and implement eLearning and Computer Based Training solutions to address identified employee skills gaps; plan, design, edit, update and manage eLearning and CBTs; gather metrics to establish effectiveness and identify areas for improvement
  • Manage, develop and maintain learning management system; assign learning, track employee progress and disseminate information to company leaders through visual dashboards and summary reports; post current/remove outdated learning tools such as videos, eLearning, documents, presentations, spreadsheets and events to learning management system
  • Gather measureable ROI data on training initiatives; create and implement post-training evaluation tools such as surveys and interviews; choose most strategic and persuasive chart/graph presentation for data collected; evaluate and analyze findings to direct future planning; present findings to Principal Leadership/Talent Development Leader and other senior leaders as needed; assist in developing strategies and initiatives to address identified learning gaps
  • Assist with special projects as assigned; perform other duties as requested
  • Video conception; design, develop, and update eLearning and Computer Based Training
  • Assess, prioritize and maintain multiple tasks, projects and demands
  • Effectively apply project planning and management principles with attention to detail and follow through
  • Effectively use interpersonal communication skills including tact and diplomacy to maintain working relationships
  • Condense learning content to the most concise and critical components
  • Work independently and resourcefully with a focus on problem-solving; work confidently in an evolving environment with vague parameters
  • Develop original concepts and ideas
19

Learning & Development Administrator Resume Examples & Samples

  • Administer CITB Apprentice activity including pre College registration, travel, ongoing College block release & Apprentice report updates Mentors and Line Managers
  • Administer E-Learning Modules to HSS Group colleagues and maintain the E-Learn platform
  • Schedule and administer Safety, technical and logistics training (i.e. Emergency First Aid at Work, Construction Skills Certification Scheme (CSCS), Fire Safety, Height Safety, IOSH. Driver Training)
  • Organise accommodation for delegates for training events
  • To maintain the internal training management database (PTM) for internal/external training records to ensure compliance with CITB
  • Administer certification and cards to colleagues (i.e. IPAF/CSCS)
  • To understand and operate within budget spend parameters including the raising of Purchase Orders for external suppliers
  • To pro-actively seek ways to improve internal knowledge and improve ways of working
  • To cover the role of L & D Co-Ordinator in their absence
20

Learning & Development Administrator Resume Examples & Samples

  • Controlling training records and compliance records
  • Issuing training materials and controlling the printing and ordering of training resources
  • Booking internal and external courses and arranging travel and accommodation for delegates
  • Arranging certification, reward and recognition for internal and external courses
  • Participating in training initiatives when required
  • You will have previous experience of working in a busy administrative role, providing support to a multi-site workforce. It would be advantageous for this experience to have been gained within a retail business however this is not essential
  • You’ll be a great communicator both face to face and on the telephone and this will enable you to offer advice to colleagues regarding their training responsibilities and be able to recommend the right resource to help them achieve their objectives
  • You will be organised in your approach, having the ability to multi-task and manage a busy workload
  • You will have an interest in the pet business and of the content of the materials which you will be working with, as well as being happy to go out to stores and learn about everything that we do!
21

Learning & Development Administrator Resume Examples & Samples

  • Effective coordination and administration of training courses
  • Assist the Learning and Development Coordinator in the delivery of company wide training plans and schedules
  • Coordination of daily catering requirements for delegates attending training courses
  • Assist with accommodation requests
  • Assist the team in the collation and printing of training course material
  • Assist with the administration of course evaluation forms
  • Assist with the maintenance and set up of the Training Centres
  • Ensure stocks of stationery are monitored and kept-up-to-date
  • Accurate recording, maintaining and monitoring of training records to allow effective KPI reporting and efficient claiming of CITB grants
  • To assist with greeting all delegates on arrival at the training centre
  • Assist in the continual review and improvement of processes, procedures and systems to ensure the most effectively delivery
  • Assist with the co-ordination and administration of the group’s CSCS compliance programme
  • Assist with the co-ordination and administration of CPCS
  • Provide administrative support to the Learning and Development team as required
  • To assist with the recording and processing of invoices and payments
  • Assist with coordination of external training providers to ensure the delivery of a professional and effective service
  • Assist in the effective induction of new starters through evolve, ensuring new starters receive a professional induction to Redrow
  • Monitor the completion of eLearning and ensure training is completed in line with timeframes and standards
  • Undertake other duties as and when required by the Learning and Development team
  • At all times comply with company policies, procedures and instructions
  • Contribute to improving the business, protecting and enhancing the reputation of the company, by putting forward new ideas and, when requested to do so, implementing change
22

Learning & Development Administrator Resume Examples & Samples

  • Monitor and processing of professional qualification programs
  • Manage training rooms booking
  • Handle queries on training programs / Continuing Professional Education (CPE) hours
  • Maintain CPE records for all staff via in-house learning system
  • Liaise with trainers and external vendors
  • Monitor training needs and compliance
  • Monitor training costs
  • Provide on-site support during overseas/external training programs
  • Good excel and power points skills
  • Ability to multi-task as well as work independently and in a team
  • Detail oriented and possess initiative
  • Overseas travelling is expected ( within ASEAN)
  • Diploma holder with at least 2 years of experience in a similar role