Learning & Development Resume Samples

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B Hane

Burnice

Hane

43954 Skiles Squares

Los Angeles

+1 (555) 715 8297

43954 Skiles Squares

Los Angeles

Phone

p +1 (555) 715 8297

Experience Experience

San Francisco, CA

Learning & Development

San Francisco, CA

Deckow, Ankunding and Thiel

San Francisco, CA

Learning & Development

Assists in the development of management and leadership development programs
Represent the Learning and Development Team and the Resort at internal and external meetings/workshops when authorised by the Learning and Development Manager
Address recruitment, deployment and development of resources in conjunction with the Learning Operations Manager to execute training initiatives
Supports the development and execution of cross-functional learning & development projects with the broader Organizational Development and Learning team
Adhere to the learning and development process standards in the planning, coordination, delivery and evaluation of training and development activities
Work with the L&D leadership team on development & maintenance of our online learning platform
Create learning paths and plans to support talent development within the company

Boston, MA

Learning & Development Officer

Boston, MA

Donnelly, Larkin and Wolf

Boston, MA

Learning & Development Officer

Responsible for the induction programme
Relationship building and stakeholder management
Keep abreast of developments in training
Develop each individual member of team within Development Centre by conducting monthly LNA and coaching sessions, facilitating agreements of Personal Development Plans, learning objectives, learning logs and what development support to be provided, including weekly 121 update meetings to assess progress of each individual
Liaise and manage 3rd party vendors for technical training solutions
Proactively feeding back any service improvements identified individually or raised by team members and ensuring to communicate with senior management team for consideration
Planning & Deployment of large learning events

present

Dallas, TX

Learning & Development Senior Manager

Dallas, TX

Beer Inc

present

Dallas, TX

Learning & Development Senior Manager

present

Provides management and consulting services in the area of organizational effectiveness and business performance improvement
Work as part of the Global Talent Management team, promote best practices and assist with the implementation of other critical business initiatives
Assist in all performance management process activities
Cross functional /multi-channel development, implementation and management of national projects
Manage the end-to end development process, including training design and delivery
Facilitates and manages the facilitation of large scale meetings, symposiums, workshops with cross functional employees enterprise wide
Manage projects and project teams including project planning, timeline and budget management

Education Education

Bachelor’s Degree in Human Resources

Kaplan University

Bachelor’s Degree in Human Resources

Skills Skills

Strong attention to detail
Ability to understand different businesses and business models easily and quickly
Basic knowledge and understanding of instructional design principles, practices, and/or theories
Excellent oral, written, and interpersonal communications skills, including the ability to explain technical concepts in non-technical terms
Strong analytical and problem solving capability, with an orientation towards continuous process improvement
Leading a team of creative professionals in the timely completion of assigned projects to established levels of quality
Be resourceful, assertive, detail oriented, energetic and highly self-motivated
Basic networking and web server knowledge
Strong organizational skills; proven ability to handle multiple major projects simultaneously, and deliver results
Ability to initiate, anticipate and perform duties with limited supervision, along with ability to handle multiple tasks and changing priorities

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Learning & Development Senior Manager Resume Examples & Samples

Quickly build a working knowledge of the Executive organization
Work with a range of stakeholders to determine the scope and schedule for L&D initiatives, and to create, develop and manage them
Negotiate with and influence stakeholders to overcome any issues that arise within specific learning initiatives
Collaborate effectively with HR Business Partner and other specialists in the function to ensure that L&D solutions, tools & processes are effectively integrated into the broader HR strategies and planning perspectives
Delegate appropriate project responsibilities and tasks and ensure initiatives are appropriately staffed. Ability to engage resources within the Executive and with other teams (for example, L&D teams in other regions)
Work with the Global Talent Team (GTT) and other L&D teams in the EY organization to avoid redundant efforts, share leading practices, and increase collaboration
Apply strong problem solving and structured thinking skills
Demonstrate an ability to work with ambiguity, and build consensus across diverse, often global, groups
Demonstrate good listening and communication skills, including excellent written and verbal English
Take ideas forward from the concept stage relatively independently
Influence senior business leaders to gain commitment to ideas
Lead teams drawn from other groups
Coach and counsel junior team members
Experience of delivering L&D results, with a focus on the commercial impact
Experience of successfully influencing senior stakeholders and driving an agenda from vision to implementation
Experience with sourcing external providers
Exposure to working across countries (or globally) is preferred
Professional services experience is helpful

Corporate Human Resources Learning & Development Resume Examples & Samples

Partner and drive the EMEA Markets Analyst & Associate Development Council (AADC); Analyst & Associate Council (AAC); and HR business partners to support and program manage Analyst and Associates across the Markets businesses in the region. The EMEA Markets AADC is a committee of senior managers from all Markets lines of business. The mission of this group is to help shape the strategy for Markets Analysts and Associates, positioning them for future success at the firm whilst ensuring that the needs of individual businesses are being fulfilled
Manage the EMEA Analyst & Associate Development Council: chair monthly meetings, manage succession planning, provide monthly updates to Global counterparts
Oversight of Global Markets University (GMU)curriculum (including budget) and annual review of content to ensure fit for purpose (including vendor management)
Manage annual product training boot camps and sales university for new analysts
Partner closely with the Markets Graduate and Lateral Recruitment teams to drive and implement recruiting initiatives
Manage Year End Performance Management Process in partnership with HR colleagues including performance calibration discussions and the promotion process
Ownership of Analyst & Associate Council: responsible for setting annual objectives in conjunction with AADC, partner in an advisory capacity to ensure deliverables are met
Plan and execute Induction Days, before and after New York entry training programmes
Manage pre-joining communication and keep warm campaign for new graduate hires: host events, e-communication, end of year messages etc
Responsible for managing and developing the GMU training manager
Partner with counterparts in NAMR and APAC to drive a global Analyst and Associate strategy
Experience of training, graduate programme management or equivalent experience
Proven experience of Senior Stakeholder management required
Experience of content and programme design required
Ability to influence and produce results in fast-paced environment
Excellent organisational skills and attention to detail
Ability to effectively prioritise and manage multiple projects simultaneously
Drive, enthusiasm and energy
Proficiency in Microsoft Word, PowerPoint and Excel

Cib-learning & Development Resume Examples & Samples

Needs assessment - Conduct needs assessment with the Business and in partnership with the Business Partners to determine training requirements
Program design - partner with clients/subject matter experts and/or vendors to design courses
Help secure client sponsorship of training/participation from the business
Coach and provide feedback to subject matter experts and other business presenters to ensure they deliver high quality training
Evaluate effectiveness of training delivered against program objectives
Vendor relationship management - liaise and partner with vendors delivering technical, product and professional training to ensure successful delivery for our clients
Manage and track program budgets
Minimum of 5 years training and development or relevant business experience
Basic understanding of Treasury Services, Banking and/or Investment Banking advantageous
Ability to interact and build strong relationships with all level of employees globally
Strong project management & organizational skills; experience with large scale training rollouts
Ability to work well in a matrix management structure
Initiative and a results orientation
Team player with ability to work collaboratively and on virtual teams
Excellent judgement and decision making skills
PC competence, especially MS applications(Word, Excel & PowerPoint)

Compliance Learning & Development Resume Examples & Samples

Enhance the comprehensive training and development strategy for the region, ensuring it is consistent with the global people agenda
Evaluate and measure the ongoing effectiveness of the People Agenda and identify opportunities for continuous improvement
Manage, implement and facilitate a broad spectrum of development programs and curriculum
Engage and develop strong relationships with key stakeholders, including senior management within Compliance, human resources and the broader Global People Agenda team to source internal solutions where possible and ensure participation in global projects
Work with senior management to establish development requirements in their function and conduct training needs analysis where required, and promote existing programs on the basis of those needs
Solicit and encourage management participation and active support in the development process
Where appropriate, leverage global initiatives to ensure best practices are followed in the region
Synthesize training results and metrics in order to report intelligent data to management
Source third-party training vendors to deliver training in the region in liaison with Compliance Management
Help drive the progress of the AAAC by acting as the group mentor, helping build a program and ensuring that the council is achieving the stated objectives
Manage the process for the placement of Grads and Summer Interns into Compliance
Highly organized; disciplined project management skills
Ability to manage and coordinate multiple streams of work simultaneously and effectively resolve issues and conflicts to ensure timely delivery
Self-directed, highly motivated, ability to work independently
Ability to effectively target messages to different audiences
Light travel within region is possible

Learning & Development Programs Assistant Director Resume Examples & Samples

Manage or lead major or highly complex projects
Hold discussions to assess needs for specified projects
Develop the plan, and manage the scope and schedule, for projects of varying complexity. This will involve planning and organizing resources
Provide leadership by facilitating team progress meetings, and promoting collaboration and knowledge sharing
Help others by working with external resources, such as coaches, vendors supplying information, and speakers
Develop and maintain relationships with stakeholders and sponsors. Manage their expectations, and negotiate with and influences them on specific issues
Create and maintain project documentation for projects of varying complexity. This includes reporting, meeting minutes, and process documentation
Proactively identify and address strengths, weaknesses, opportunities and threats of an initiative, and develop a new or updated plan
Gain a superior knowledge of Ernst & Young and its structure
Develop a deep understanding of firm policies and protocols
Lead and motivate other team members, and review their performance
Excellent knowledge of and skills in project, change and relationship management and measurement
Ability to manage virtual projects
Competent at interacting with various levels of management, and working with people at all levels
Good organization and communication skills
English language skills- excellent written and verbal communication
Very strong negotiation and influencing skills
A Resourceful approach
Demonstrated good judgment
Knowledge of measurement methods
A minimum of 8-10 years experience in a professional, office environment
Experience in managing all aspects of learning, organization development and training activities

Coordinator, Learning & Development Resume Examples & Samples

Works closely with Training Managers, Specialists and Operational Staffing to schedule new hire training sessions that meet the needs of the business
Schedules all classroom training and manages Training Room bookings to meet operational and professional training needs. Acts as Training Room coordinator for training room requests coming from outside the L & D team
Maintains office supplies, training room supplies and equipment to ensure all are in working order to meet departmental needs
Prepares printed training materials and supplies for all training sessions (new hire, lead and professional) to assist with delivery of training
Prepare food service vouchers for department training
Manages trainer position postings and works with HR team to review eligibility and schedule interviews
Verifies and updates new employee profiles to ensure new employees are badged and have proper access to USH based on position
Manages tracking of FOH hourly compliance training to ensure operational management is delivering appropriate compliance refresher training and that training completion is properly recorded and maintained
Assists Communications Manager with auditing and updating of Park Communication Boards, Digital Screens and myUSH SharePoint site
Manages the distribution of company-wide messaging for Daily Shift Meetings under the direction of the Communications Manager
Assists with creation of flyers, writing content for employee communications as needed
Participates in special projects as identified by Supervisor
High School Diploma/GED Required. Bachelor’s degree preferred; Resources, Business, Communication or related field preferred

Disney University Learning & Development Internship Resume Examples & Samples

Research learning and development solutions for diverse Cast base
Participate in benchmarking activities to identify creative ways to do work
Support development and delivery of learning and development solutions
Maintain project plan, timeline, and reports of complex projects, e.g. Shanghai Disney Resort Learning and Development Strategy and Implementation
Assist in development and coordinating of learning itineraries for visiting Cast
Manage agenda/deliverables for Shanghai Disney Resort weekly work sessions
Research most effective ways to delivery learning & development in China, in hospitality, etc
Support the development of learning offerings to Shanghai Disney Resort, e.g. heritage modules, management modules, etc
Provide editing and proofreading support to presentations and training materials
Senior level of college student or recent graduate in Human Resources / Learning & Development or related field
Must be able to work early mornings/evenings as needed (Asia time)
Proficient in Microsoft Word, Power Point and Excel
Capability to speak and write Mandarin Chinese fluently

Learning & Development Officer Resume Examples & Samples

Strong ability to work effectively as part of a team
Well-developed ability to multitask, picking up allocated task and drive forward on own initiative
Capable of demonstrating flexibility in their approach to tasks and an ability to complete tasks to time and quality measures set
Ability to propose and implement solutions to challenges met and be resilient to ensure tasks are completed Experience
Previous experience of working within a professional services environment
Past experience of working within a learning function in an administrative role
Project team member and event management experience

Manager, Global Learning Development Resume Examples & Samples

Support learning technology projects through effective project management, planning, resourcing, and communication
Assist in the instructional design and development of internally or externally developed learning solutions for a variety of delivery methods including e-Learning and instructor-led content
Aid in the design and implementation of learning technologies that include development of a learning portal, e-learning library and Learning Management Systems
Oversees the administration of all learning technologies
Support the tracking and maintaining the yearly budget and expenses
Facilitate learning courses in the classroom and use virtual delivery media as needed
4-year degree required; Masters degree in organizational development, HRD, business a plus
5-8 years in a Learning & Development role. Preferred expertise in managing learning projects, instructional design, facilitation, training techniques and tools
Experience with a Learning Management Systems, SharePoint and other learning technologies
Previous work in a global role leading successful deployment of learning interventions across geographically dispersed audience groups
Strong business acumen with results orientation to drive key business performance metrics
Computer proficiency to create education, awareness building materials is required; superb PowerPoint and Excel skills a must

Director, Global Learning & Development Resume Examples & Samples

Lead learning projects through effective project management, planning, resourcing, and communication
Direct the instructional design and development of internally or externally developed learning solutions for a variety of delivery methods including e-Learning and instructor-led content
Partner with Global Talent Development to insure strong alignment with talent management and succession priorities
Support the development of Functional and Leadership Competency models and Career Pathways with integrated learning and development solutions leveraging the 70/20/10 model
Analyze learning evaluation data and metrics to diagnose gaps, identify opportunities and implement change to insure content is current, relevant and delivered in the most efficient and effective manner
Facilitate learning courses in the classroom and use virtual delivery media
Act as a subject matter expert on cross-functional teams as assigned; participate in strategic problem solving; align Global Learning & Development strategies and implementation plans with critical business initiatives while ensuring alignment with other HR Centers of Excellence
Build strong relationships with leaders and HR in every part of our business (brands, regions, and functions) to ensure that our deliverables are aligned with their expectations (global consistency; local relevancy)
Required: Bachelors Degree. Masters degree in organizational development, HRD, business a plus
8-10 years in a Learning & Development role. Preferred expertise in managing learning projects, instructional design, facilitation, training techniques and tools. Experience with a Learning Management system is a plus
Proven ability to plan, organize, prioritize and effectively manage multiple complex projects concurrently and develop in a fast-paced environment
Ability to create effective project management plans and organization of processes
Proven success in collaborative leadership and working with leaders and internal HR partners
Excellent communication skills, both written and verbal, ability to communicate with individuals at all levels of the organization, including strong facilitation skills
Track record of influencing leaders
Self directed and willing to take informed risks
Preference for additional learning development tools such as Articulate or Captivate

Director of Learning & Development Resume Examples & Samples

Lead the corporate learning and development team; hire, train, develop, and appraise staff effectively
Conduct and lead others in conducting needs analysis, design, scripting, development, assessment and evaluation of learning solutions to ensure alignment with business strategy
Develop strategic partnerships and act as a trusted advisor to key stakeholders and management participating in stakeholder meetings and planning sessions to cultivate and maintain open lines of communication
Work with business leaders across the organization to identify skill gaps and learning opportunities by providing strategic guidance regarding learning and development practices
Strategically evaluate training programs and processes for their overall effectiveness by developing and supporting key indicators that measure the value of learning solutions in terms of performance improvement and behavior change
Participate in content design and development review sessions to ensure solutions meet the needs of the stakeholders and end users
Design, develop and deliver learning solutions
Partner with VP of Human Resources in developing and managing the Training & Development budget
Drive pilot and deployment of all learning and development programs and processes across all divisions
Bachelor’s degree in a related field is required
Master’s degree or equivalent experience is a plus
Professional certifications in Training Delivery/Deployment, Course Design/Development, Organizational Development or related field is a plus
10+ years of field Learning & Development Experience that includes hands-on course development/design experience and managing a training team
Familiarity or expertise in training delivery technologies a plus
Experience in apparel, footwear and or fashion industry preferred
Proficiency in using computer systems and software e.g. Adobe, Outlook, Word, PowerPoint, Excel, etc. Facility in acquiring computer software skills
Knowledge of MAC based applications desirable (e.g. Pages)
Multi-media skills and e-learning development skills a plus
Manage administrative aspects of training program deployment (ie.,filing system maintenance, training program and supplies inventory, materials printing and distribution, meeting planning, travel, etc)
Travel 30-40% travel
Other duties assigned

Asean Advisory Learning & Development Leader Resume Examples & Samples

Contribute to the design and development of Global, Area and Regional advisory learning and development curriculum, including Firm-Wide Learning
Consult with and influence key stakeholders in ASEAN Advisory and provide the Regional service line leader with a clear approach to L&D across ASEAN based on Area and Global strategy
Work with Regional and Local L&D teams to ensure a consistent approach to Advisory L&D delivery across ASEAN while exploring the needs of each country to ensure these are addressed
Play a facilitation role at certain key events
Manage ASEAN Advisory L&D Budget and Education spent

Ed-learning & Development GIS Resume Examples & Samples

Develops, implements and maintains the GIS Learning and Development strategy and framework to support business growth and initiatives. Identifies training and development needs based on both the organization's and individual's needs. Collaborates with all levels of GIS business functions and leaders, Global Learning and Development and GIS HR leaders
Manages and develops team of internal and external learning professionals to support the GIS Learning and Development strategy
Works with business and functions leaders at all levels in the organization to develop and implement courses and curriculum to meet ongoing needs of employee groups based on analysis of needs and ensuring program sustainability over time. Supports the GIS strategy by consulting, challenging, advising and educating business leaders on "best in class" leadership skills, functional development and change management practices
Communicates and collaborates with regional business, Human Resources and learning resources to share best practices, create global solutions and leverage programs and resources throughout GIS
Partners with corporate groups, including but not limited to, Human Resources, Global Learning and Talent Development and regional GIS functions to develop long-term development solutions. Works closely with the GIS HRBP to understand the talent management framework, ensuring that GIS is the 'best home for talent" by providing targeting courses and curriculum
Develops metrics and reporting based on program and participant feedback that demonstrates results of learning activities delivered to the business
Oversees the day-to-day activities of the GIS Learning Center which includes 4 conference rooms. Manages a training budget of approximate $800K
College degree in education, business administration, liberal arts
Masters' degree a plus
10 years' experience developing, implementing & managing a learning & development function
Prior experience supporting an IT function a plus
Experience working with geographically dispersed team & customer base. Demonstrated ability to launch new initiatives, build stakeholder support & buy-in. Ability to lead, influence & motivate staff & partners
Ability to think strategically & communicate effectively in a fast-moving, rapidly changing environment

IB HR Learning & Development Resume Examples & Samples

Partner with HRBPs and Development Managers to design and deliver on LOB & IB wide initiatives including Talent Reviews, Diversity & Inclusion, Organizational Culture, Performance Management, and develop necessary analytics to measure progress
Serve as a program lead by managing and providing strategic direction for various development initiatives
Partner with Development Managers and HR Business Partners to develop promotion criteria (inline with CIB Promotion criteria) for CAO and ensuring candidates meet promotion requirements
Work with HRBPs to manage the line of business promotion radars and partnering with Development Managers to execute the Executive Director Promotion process
Parner with HRBPs to manage the line of business promotion radars and partner with Development Managers to execute the Managing Director process
Ensure the right messages and processes are in place to help employees get the necessary feedback to improve their performance and assist managers in assessing, differentiating and delivering performance feedback
Provide data analytics to support the Development Managers and HRBPs
Partner with Training Team to develop content and application strategies for Management and Leadership Training
Understand external best practices on various development related topics (e.g. performance management, diversity, talent management, etc.) and incorporate them internally where appropriate
Actively lead and/or participate in projects to deliver against identified HR priorities as necessary, including JPMC Employee Opinion Survey, Diversity, and events for newly promoted EDs
Work closely with Development Managers to help drive manager accountability, including Multi-Rater Feedback (a tool that enables IB employees to review their manager along a variety of key managerial areas)
Create and drive communication plan to educate HR colleagues and line of business on process and approach
Assist in developing strategy to integrate multi-rater feedback into the year-end performance process

Manager Facilitation, Learning & Development Resume Examples & Samples

Coaches and manages a team of facilitators across multiple locations within North America to deliver timely, high quality consistent, creative, leading edge learning solutions through multiple modalities that positively impact business and TD metrics in partnership with design/development, program evaluation & measurement and others within the center of expertise (COE)
Exemplifies the TD brand and culture in all learning and business interactions, and holds team accountable to these same standards
Consistently builds out facilitation capability within the team to enable a centre of expertise; Ensures regular and consistent observation and developmental coaching and feedback to increase overall facilitation and program support expertise, effectiveness and efficiency; Implements, champions and coaches to consistent practices, processes and measures across the facilitation functions
Partners with others in L&D to ensure optimal deployment of facilitation resources to meet the needs of the businesses supported; Proactively looks for ways to enhance learner experience while employing the optimal number of resources in facilitation; Partners with business representatives and others within L&D to ensure comprehensive scheduling and resourcing for all supported L&D programs and curricula
Partners across the L&D team and HR to enable greater use of virtual and other technologies to create greater efficiency and learner access, particularly to more geographically remote business groups
Provides deep subject matter expertise in facilitation including knowledge and modelling of external best practices, emerging trends, and vendors; consistently demonstrates best practices in facilitation
Selectively takes on a limited number of strategic planning and critical facilitation engagements as schedule permits, aligned to strategic business priorities and as assigned
Takes a North American perspective and “One TD” approach to facilitation; ensures common content and learning structures are leveraged consistently and to the greatest extent possible, supporting customization only where there is a validated business need and as agreed by people leader

Learning & Development Supervising Associate Resume Examples & Samples

Raise development and learning needs, making recommendations to address any gaps
Help analyze the effectiveness of programs/processes, by providing input to, and evaluating feedback from, surveys, interviews and metrics
Analyze programs to confirm they align to organizational strategy and goals
Provide coaching in your area of work, including counselor support/training, performance management, feedback, on-boarding, mentoring, and team effectiveness
Keep up-to-date with research on learning design and/or firm development and effectiveness. Make recommendations based on this research
Use a consultative approach to identify and address business needs
Exercise judgment in non-routine situations
Very good attention to detail
Strong conceptual ability
Proven coaching, consulting and facilitation skills
Proficient at driving change
Ability to handle sensitive information in a confidential manner
Advanced proficiency in Excel and PowerPoint
Good knowledge of performance management, measurement, feedback, coaching, change management and leadership development

Director of Sales Learning & Development Resume Examples & Samples

2+ years of previous industry experience
Pharmaceutical industry and Sales Training (Field Sales) experience
Solid presentation and public speaking skills
2+ years of Management experience
Experience in the education field

Learning & Development Leader Resume Examples & Samples

Contribute to the design the UBS PEX Way transformation methodology and related tools. Co-design the curriculum for all Lean Academy capability development programs, across all organizational levels, driven by the UBS PEX Way
Develop individual capability development programs within the curriculum, including those for senior and top management
Collaborate across all UBS regions and divisions and plan a phased approach for regional training delivery consistent with the demand driven by PEX transformation programs, specifically with the UBS Business University to record all relevant program data on MyCampus
Run local "train-the-trainer" sessions to align regional trainers and agree training adaptations to meet local training needs where necessary. Manage local requirements for and delivery by all external trainers delivering training courses at all levels up to and including Change Architect (MBB) and Lean for Leaders training
Build sustainable and strong links to the local Regional and Functional PEX Leaders and network of Change Agents, Change Leaders and Change Architects. Provide Coaching and / or Consultation services to the Lean Team (Change Leads and Change Agents) to build PEX capability as required

Head of Learning & Development Resume Examples & Samples

Design, implement and regularly review the local Learning & Development approach, ensuring that it continues to meet the needs of and adds value to the business
Play an active part in the business' learning Academy in EMEA, the L&D network and support the regional/global approach of the L&D function by sharing best practice
Provide Academy learning solutions to employee and management populations
Run a portfolio of Core Leadership and Soft Skills Programs to plan alongside Functional Skills provided by Academy Schools
Support the Business Partners during the succession/ talent management process for key leadership populations
Provide the CEOs/ HR Business Partners with appropriate information to support a succession process in the business
Maintain and deploy talent management tools and processes and engage line and HR Business Partners on these tools and processes
Develop and maintain Training and Development processes that comply with regulatory requirements
Deliver effective local market intelligence on talent management and development initiatives
Proactively drive a talent management programme in order to support the development of a robust internal talent pipeline
Actively participate in and support regional & global talent and development initiatives and projects, ensuring local implementation, embedding and review
Support the development of technical expertise across the Life and General businesses in Ireland
Strong academic background with a relevant business and or financial services qualifications such as CIPD or business based discipline, or equivalent industry qualification
The ideal candidate would have a minimum of 10 -15 years professional experience of executive development in a corporate business environment and preferably have 5 years managing a leadership development program or consulting on leading edge development practices
Management experience managing cross-cultural, multi-location professionals
Experience of working in a global, high-impact development environment
Experience of coaching and counselling senior executives
People management skills
Executive assessment accreditation
Expert at creating and implementing executive development strategies and best practice processes
Strong track record of leadership development program management and curriculum construction

Senior Manager for Learning & Development Resume Examples & Samples

Head of L&D for corporate and sales functions
In charge of creating/updating and implementing L&D measures for corporate as well as all sales locations in Japan
Act as a liaison between over 30 sales locations and senior management
Improve and always work to better integrate L&D with other talent team functions
Innovate and think outside the box: this is a new team tasked with improving upon the existing systems for Talent Acquisition, Management, Development and Inclusion
5+ years of Learning and Development experience
Experience with either Talent Management or Talent Acquisition
Someone who wants to be a leader
Fluent Japanese, business level English
Experience with Diversity and Inclusion
Interested to receive applications from all industries

Learning & Development Co-ordinator Resume Examples & Samples

Day to day update and oversight of our Learning administration system, EY Leads
Undertaking the role of EY Leads Champion for EMEIA FSO
Liaison with our Learning Administration support team in India, GSS
Administrative support for our EMEIA FSO events
Support of projects across the L&D team
Co-ordination and deployment support for our L&D Curriculum (EMEIA Firm Wide Learning, Market Leadership & Growth & FS specific curriculum)
Coordination with country and area training coordinators
Ability to work well unsupervised and use initiative where required
Strong IT skills – Word, Excel, Lotus Notes (e-mail and databases)
Displays cultural awareness and able to work with stakeholders across multiple geographies

Global Head of Learning & Development Resume Examples & Samples

Work as a key conduit between global business functions and regional heads of development to drive forward the organisations agenda
Professionally manage relationships with 3rd party vendors and out-sourced partners
Communicate effectively with senior stakeholders and disseminate information to the wider team
To work with global senior stake holders across the Technology Functions establishing the improve on their existing Talent plan
To design, develop and implement a Talent Development Strategy across the functions including, succession planning, high potential emerging talent, specialist and development needs
To introduce new and innovative talent programmes across the business areas to ensure the business achieves it talent objectives
Develop and execute global projects
Significant experience within the HR functions of a financial services or global technology organisations
Experience in a senior development role
Experience in large, global matrix organisation
You will be a very high calibre Head of Talent / Director who has worked within a complex, matrix, global environment
Worked on Global strategy for talent, ideally within the technology or financial services sector
High level of influencing skills, with proven track of working with senior stake holders
Have commercial acumen, have strong problem solving skills, ability to work with ambiguity and have experience working within a diverse and global teams

Learning & Development Officer Resume Examples & Samples

MBA or MS degree required
5-7+ years of learning and development experience (including course development/design experience)
Background in education/adult learning strongly preferred
Proficiency in Microsoft Office Suite

Learning & Development Changer Manager Resume Examples & Samples

Experience in managing large scale change projects
Previous experience in learning and development change projects
Strong understanding of L&G roles and positions
Ability to build relationships with stakeholders
Able to demonstrate an ability to manage complex change initiatives
Good understanding of a complex matrix environment
Previous financial services experience

Learning & Development Instructional Designer Resume Examples & Samples

5+ years of relevant working experience
Bachelor’s Degree in a related field
Knowledge of best practices in creating learning experiences to acquire knowledge in an efficient, effective, and appealing way
Knowledge of various leadership models

Internship Learning & Development Resume Examples & Samples

Invio comunicazioni/convocazioni ai partecipanti
Raccolta obiettivi formativi e preparazione di report
Elaborazione questionari di fine corso per la valutazione dell’efficacia formativa e reportistica
Verifica delle spese, inserimento delle fatture a sistema e raccolta autorizzazioni per il pagamento, invio in contabilità e archiviazione
Data entry: inserimento dei corsi su anagrafica dipendenti Cezanne
Logistica aule: organizzazione e prenotazione degli spazi, catering, allestimento delle attrezzature
Preparazione del materiale didattico per i partecipanti: dispense, esercitazioni
Tenuta in ordine dei registri di presenza, con particolare attenzione alle attività finanziate
Approvvigionamento dei materiali didattici (cancelleria e altro necessario per lo svolgimento delle attività)
Supporto alla gestione del Learning Management System: accessi, tracking, gestione corsi

HR Learning & Development Intern Resume Examples & Samples

Provide support to the L&D team
General administration and office duties such as scheduling trainings, invoice processing and ordering food
Create invite communications
Track training attendees and reschedule declines
Order supplies for the department
Create and send out survey monkey assessments
Maintain Track-it data
Competency with Microsoft Office Suite including Microsoft Word, Excel and PowerPoint
Ability to work individually and as part of a team
Applicant must be able to work 40 hours/week during Team Detroit’s regular business hours throughout the 10 week Intern Program. Any work schedule exceptions due to classes must be requested in writing by the intern and granted by Team Detroit, in their sole discretion, prior to the start of the Internship Program. At no time will an intern working less than 35 hours a week be accepted into the program
Personal Branding Workshop
Recruiter Sessions
Fun Outing

Learning & Development Support Specialist Resume Examples & Samples

Responsible for end to end Training framework- Such as New hire Training, Cross Training, Change Management Training
Design, develop & maintain training content for assigned business using instructional design principles
Responsible for employee lifecycle interventions partnering with Staffing, HR, Operations, Admin for smooth on boarding (Interviewing, NEO, Learning path, evaluation, certification, performance target setting, reevaluation and recertification)
Responsible for New Hire training measured by speed to production and first 30 day performance in production
Contribute by taking up training delivery in soft skills and/or functional skills topics
Responsible for Attrition risk mitigation along with Operations manager including Key roles and succession planning
Responsible for Learning pyramid implementation, creation of Cross Training framework and inter domain Talent exchange
Maintain standardized training records for training imparted, skill inventory and certification
Responsible for adherence to Training BPMS (Including ISO and Internal Audits)
Review Progress with Operations on monthly basis and publish Monthly Training Dashboards
Own Training delivery planning and logistics (Training rooms & Infrastructure
Good to expert level skill in MS Office Tools like Excel & PPT
Fair Project Management Understanding
Instructions Design Back ground (Preferred)

Learning & Development Officer Resume Examples & Samples

Working with key stakeholders across the business to identify training needs
Design and delivery of learning solutions (20% softskills delivery)
Responsible for the induction programme
Relationship building and stakeholder management
Amending and revising courses as required
Keep abreast of developments in training
Work with business units to ensure the firm is compliant with technical training requirements
Training administration
Liaise and manage 3rd party vendors for technical training solutions
Proven track record of working with and managing stakeholders
Experience in L&D both at a delivery and design level to a diverse audience
Strong Microsoft Office skills, particularly PowerPoint
Excellent presentations skills
Experience in training needs analysis
Ability to work autonomously
Proven project management experience
Ideally CIPD qualified
You will come from a professional services background

Instructional Designer Learning & Development Resume Examples & Samples

Lead learning design projects through the design lifecycle from scoping, research and analysis, through design, development, and implementation; providing clear roles and responsibilities through all phases
Ensure learning programs align with business strategy, goals, and Nordstrom culture
Use learning design tools and templates to ensure consistency and timely progress on project milestones
Develop materials that are creative, engaging, relevant and are appropriate to the course topic and delivery method
Implement solutions on time that produce strong results
Gather feedback and review both new and existing training programs, determine the need for improvement and work to implement change
Deliver exemplary internal customer service through strong professionalism and ownership of assigned learning projects
Facilitate the delivery of learning programs as appropriate

Learning & Development Senior Training Coordinator Junior Talent Nam Resume Examples & Samples

Supports regional and global junior learning activities for the Analyst and Associate programs across businesses, navigating the complexities of the organization regionally and globally
Project manager of Citi’s graduate induction training across preparation, implementation and evaluation stages
Supports the team in driving change and building relationships with business and critical HR stakeholders
Builds positive relationships with HR learning colleagues to maximize influence and training efficiency
Manages day to day logistics and coordination of all junior learning and development activity (courses, activities, networking events) for North America and also in collaboration with the wider global junior learning team
Supports the design and implementation of training and development activities to build the capability of managers of junior talent
Leads the evaluation and reporting on the effectiveness of all programs and interventions through the development and analysis of related metrics
Stays up-to-date on thought leadership around using technology in a learning environment; generates ideas and shares insights with the broader team
Stays current with thought leadership in the external market, ensuring that this knowledge is packaged and pro-actively shared throughout the organization
Liaises with vendors regarding program implementation
Oversees procurement and billing process
Creates executive/stakeholder presentations and marketing material
Kicks off classes
Works well in large, complex organizations
Learning and Development (or other relevant HR functional experience) in Financial Services – 4-6 years
Bachelor’s Degree required
Execution-focused; motivated and driven
Tremendous follow through from beginning to end
Team-player with ability to work well independently
Effective research and analytical skills to create and analyze reports for analysis of programs and budgets
Knowledge and skills for conducting needs analyses and identifying root causes
Proactively identifies problems before they arise and generates solutions
Familiarity with Instructional Design methodologies and/or adult learning theory
Some degree of comfort with facilitation techniques in the classroom, virtual classroom and blended learning approaches

Senior Application Development Manager for Learning Development Resume Examples & Samples

Manage a team of 15 developers
Engage key stakeholders and the IT teams throughout SDLC
Partner with Architecture, Engineering and QA teams to ensure application designs conform to accepted standards
Collaborate effectively with Business analysts and Support teams
Participate actively in design sessions to come up with efficient solutions
Manage the projects actively to deliver highly efficient solutions in time to market
Direct the development teams in building scalable, reliable and high quality systems
Oversee the development activities related to vendor-based products and home-grown systems
Establish metrics for key performance objectives and service levels
Maintain industry best practices to ensure that skill set and knowledge base remains broad and current
Mentor young talent related to career development and personal goals
Work actively with project managers to identify and escalate potential concerns related to project initiatives and recommend viable solutions
Ensure compliance with established industry rules and regulations, company policies and procedures and best practices
At least 15 years “hands-on” technical experience leading an organization in application development environment using J2EE or .Net
5+ years of experience in Learning space using any of the vendor products including SumTotal, Udemy, Coursera, MOOCs, Oracle HCM
Previous experience in managing global teams remotely
Finance industry

VP, Learning & Development Resume Examples & Samples

Partner with HR and business leaders to design long range development strategies aligned with company initiatives
Develop a strategy to assess and address skill gaps – both current and future, as identified by market, industry and trend analyses
Promote long term vision and strategy for the International L&D team in partnership with the US LD team to ensure exchange of ideas and resources
Work with internal and external subject matter experts to design and deliver outstanding solutions that deliver measurable results to employees and to the organization
Evaluate existing training programmes to identify which are successful, which can be amended to be more impactful, and which are not returning the anticipated value and must be overhauled or shelved
Evaluate which courses should be developed and delivered by the in-house team and which should be purchased
Develop best in class team that can work effectively across multiple cultures, levels of employees and time zones
Partner with regional HR Partners in the design and delivery of local programmes
Build and maintain strong working relationships with colleagues, clients, external peers and third party suppliers
Drive ongoing learning needs analysis, design, scripting, development, assessment, implementation and evaluation of development materials to ensure alignment with business strategy
Partner with the business to develop and support organizational surveys and associated feedback processes
Optimize L&D resources including people, infrastructure and investments
Develop and manage the International training budget

Senior Analyst, Learning & Development Resume Examples & Samples

Provide thought leadership, expertise and delivery of L&D products and services in assessing and addressing talent development needs for Visa’s global call centers (Global Customer Care Services division)
Act as a partner to L&D trainers, HRBP and business leaders in identifying talent development needs at all levels
Provide expertise in talent development and implementation of competency models in support of Managers & Leads development programs and Agents’ career path initiatives
Design and implement development programs for high potential employees
Partner with Visa’s corporate Talent Management team to plan and deploy corporate curriculum relevant to address GCCS needs across domestic and international sites
Integrate Performance Management, Succession Planning, Learning & Development and Organizational Development best practices for optimum results
Provide L&D consultation to executives and managers on viable L&D solutions for the business
Design, develop and implement strategic projects and programs in full alignment with business needs and budget requirements
Identify outsourced training solutions and manage L&D vendor relationships as needed in partnership with Visa’s Vendor Management and Global Sourcing teams
Coordinates logistics involved in the delivery of L&D solutions, including scheduling of participants and rooms, ensuring all necessary equipment and materials are in place prior to planned events
Adhere to established GCCS and Learning & Development procedures and guidelines while providing quality customer service to business partners in order to meet and exceed department standards
Consultation skills: ability to effectively engage, influence and collaborate on most optimal L&D solution to meet capability requirements
Operational Excellence: strong project management skills (ability to document and communicate project plans, monitor work in progress, achieve project milestones/end results); Practical project experience in HR, L&D, OD and/or Talent Management arena
Excellent collaboration and teaming with internal and external partners
Program design: proven record in conducting needs analysis, designing, developing and implementing L&D solutions; Strong knowledge and experience in needs analysis methods, role analysis, content analysis
Facilitation: Exceptional interpersonal, negotiation, facilitation and presentation skills
Ability to build strong partnerships to engage and influence various levels of management groups
Experience in change management, leadership development, competency models, and succession planning
Experience in training and development, building various learning solutions such as OJT, coaching, mentoring
Undergraduate degree in Business, Organizational Behavior, HR Development, Education or related discipline is required. Master Degree in similar disciplines is preferred
Minimum 8+ years of experience in leadership development and OD or HRBP in global organizations; proven record of designing and implementing Leadership and Organizational Development initiatives to improve organizational performance in a cost-effective manner

Learning & Development Trainer Resume Examples & Samples

Hold a Bachelor’s degree
Be independently motivated
Be comfortable presenting in front of groups
Be able to influence others
Be an effective communicator
Candidates must have 3 years of course development and training experience

Asean Advisory Learning & Development Supervisor Resume Examples & Samples

Contribute to the design and development of Global, Area and Regional advisory learning and development curriculum, including Firm-Wide Learning
Consult with and influence key stakeholders in ASEAN Advisory and provide the Regional service line leader with a clear approach to L&D across ASEAN based on Area and Global strategy
Work with Regional and Local L&D teams to ensure a consistent approach to Advisory L&D delivery across ASEAN while exploring the needs of each country to ensure these are addressed
Play a facilitation role at certain key events
Manage ASEAN Advisory L&D Budget and Education spent

Learning & Development Senior Assistant Resume Examples & Samples

Answers routine inquiries regarding training courses and schedules
Sets up and tears down the room according to logistics plans for training programs
Collects rosters and other training documents from training programs, records history, and stores according to operating procedures
Operates audio visual equipment during training programs
Creating Subjects, Offerings and Programs on Learning Administration System (XLAS)
Creating Subjects, Offerings and Programs on Learning Management System (LMS)
Organisation of logistic requirements prior to all training sessions including
Excellent Microsoft Office skills, including Outlook, Excel, Word, and PowerPoint
Strong communication and organisational skills
Ability to work individually or as a team
Ability to work to deadlines in a fast-paced and high pressure environment
Ability to prioritise tasks and work proactively
Flexibility in working hours, as early starts or late finishes will be required

Specialist, Learning & Development Resume Examples & Samples

Facilitates USH Lead and supervisory development programs and curriculum to support and address Lead and supervisory development needs. Maintains ownership and facilitation of high potential supervisory development programs
Designs and customizes program materials including facilitator guides, participant workbooks, presentations and job aids. Incorporates ongoing evaluation feedback into class materials on a continuous basis
Researches, designs and develops new training programs and materials. Ensures all training materials are updated, relevant, supportive of current Standard Operating Procedures and that versioning is tracked
Incorporates measurement and assessment tools to support training. Analyzes trends, identifies gaps and uses USH metrics and measures (GSAT, ESAT, 360, performance evaluations, etc.) to develop targeted training plans based upon findings
Builds and maintains strong client and subject matter expert relationships to gather ongoing needs assessment information to ensure development needs are identified and addressed through training solutions
Works closely with Training Managers, Specialists and clients to schedule Lead/Supervisory training sessions that meet the needs of the business
Provides thought leadership and support to clients, subject matter experts and training managers to incorporate and assist with coordination of non-L & OD training targeting the Lead/Supervisor level
Manages hourly training attendance, sign-in sheets and approvals to ensure employees are paid properly while in training
Books training sessions, creates courses in GenSuite, and manages manager communication of courses. Reviews employee registration and monitors whether employee has attended course in the past
Manages tracking of FOH Lead/Supervisory compliance training to ensure operational management is delivering appropriate compliance refresher training and that training completion is properly recorded and maintained
Bachelor’s Degree in Instructional Systems Development, Communications, Education, or related area
Prior experience with design, creation and implementation of training
Professional and personable with the ability to exercise sound judgment when dealing with sensitive/confidential matters
Flexibility and adaptability in a fast-paced, constantly changing environment
Ability to prioritize, think independently and problem solve to ensure projects are completed in an effective/timely manner
Ability to work with others and collaborate across the organization to achieve goals
Self-starter, motivated and proactive
Strong organization and planning skills, detail oriented, and ability to handle multiple tasks and assignments
Ideal candidate demonstrates accountability, thinks critically and demonstrates courage when presenting ideas
Can easily multi task and manage multiple projects
Flexibility with their schedule with availability to work on weekends, holidays and nights as required

Director Global Learning & Development Visa University Online Resume Examples & Samples

Partner with a third-party vendor, Communications, IT and Shared Services to design, develop and implement a mobile-first online learning portal housed within our corporate intranet and integrated with our LMS and human capital management systems
Consult with Enterprise and functional learning colleagues on how to leverage the portal to supplement formal programs with informal learning that drives learning transfer, including social collaboration, user-generated content, content rating systems, peer mentoring, OTJ activities, gaming, leaderboards, certification, badging to identify and promote expertise, etc
Consult with functional learning leaders on the design and development of tailored learning paths that leverage formal and informal, and Enterprise and functional content
Conduct ongoing benchmarking of new and disruptive technology to ensure our platforms are innovative, effective and befitting of the leading global payments technology company
Partner with Enterprise learning colleagues to develop a scalable measurement strategy to evaluate the effectiveness of our Enterprise offerings in leadership, onboarding, professional skills and payments training
Leverage our LMS and new learning portal to design and develop dashboards that enable simple tracking and reporting of all program metrics at an Enterprise/function/leader/ individual level
Build and manage relationships with key stakeholders to understand their goals and needs, gain buy in to proposed initiatives and drive the success of Visa University Online
Comprehensive knowledge of the learning technology industry, including the strengths and opportunities of key players and the newer entrants disrupting the landscape
Experience integrating learning technology solutions within a corporate intranet (Share Point platform experience preferred) and tying into an LMS on the backend (Successfactors LMS experience preferred)
Experience leveraging technology to create structured and scalable informal learning opportunities that support OTJ application of concepts and frameworks introduced in formal learning interventions
Demonstrated ability to develop and execute a measurement strategy to evaluate the effectiveness of learning programs using Kirkpatrick’s level 1-4 metrics
Experience developing robust reporting dashboards within an LMS to communicate learning metrics to managers of individual contributors up to heads of business units
Proven ability to effectively collaborate and consult with senior leaders, business partners, internal customers, and colleagues to drive business results
Strong communication (written and verbal), consulting, stakeholder management, relationship management and influencing skills at all levels in an organization
Demonstrated ability to drive innovation and change to improve efficiencies and the effectiveness of learning solutions
Exceptional project management and organizational skills with demonstrated ability to lead several large cross-functional projects simultaneously
Minimum of 8 years of experience in Learning and Development roles
Master's Degree in Instructional Technology, PhD preferred

Learning & Development Supervising Associate Any City Resume Examples & Samples

Lead project management processes - i.e. initiate, plan, execute, monitor and control and close, and the supporting processes e.g. scope, cost, time, issue, risk, resource, communication, stakeholder management
Monitor the project progress and budget to ensure that the project remains on track and in control, report any variance to team leader
Assist team to develop objectives, phasing and content of the project to deliver on the business case benefits, budget and timescales
Create weekly and daily required project reports for better understanding of project progress
Help design and develop programs/processes, by building on past practices, consulting input and experience
Recommend adjustments to programs/processes
Develop strong knowledge of theory and practice in your area of focus, such as feedback, on-boarding, executive development and counseling
May supervise junior staff
Proficient in project management methodology, tools and templates (includes project planning, schedule development, scope management and cost management)
Excellent project management skills

Senior Trainer, Learning & Development Resume Examples & Samples

Conduct training workshops on any/all technologies, applications, employee development, leadership development and strategic initiatives for CSC
Design course materials, job aids, tools and eLearning experiences that are creative, engaging and relevant
Support training and on boarding of new employees and managers
Facilitate and lead in-group settings, workshops and meetings related to performance management, leadership development and/or career development
Ensure learning programs align with business strategy, goals and CSC culture
Build and sustain collaborative relationships with stakeholders, subject matter experts, leaders, HR and L&D partners. Gather feedback and work with global L&D to customize and continuously improve course materials and curriculum
Manage projects, provide general consulting and assess performance gaps
Assist the Manager of Learning and Development as required
Occasional travel to company locations as needed to deliver training programs
Keep abreast of learning trends, technologies, practices and tools to improve personal effectiveness and L&D services
Maintain positive open lines of communication with all Columbia Sportswear personnel, contributing to the smooth flow of information and efficient operation of the organization

Director of Learning & Development Resume Examples & Samples

Assesses retail training and development needs and determines initiatives needed to support retail divisions in achieving their business goals
Evaluates all training initiatives to determine ways to improve the learning experience and ROI
Designs, develops, and facilitates training for retail employees, in partnership with corporate retail team
Writes materials, including participant workbooks, quick references, facilitator guides and presentation materials. Where appropriate, identifies internal or external subject matter experts to deliver programs. Establishes and manages quality standards for all Michael Kors’ retail programs, products, and services
Creates, enhances and rolls-out all retail training programs
Continuously updates and/or redesigns materials as well as training documentation
Responsible for retail summits and meetings: planning, agenda, vetting out resources, venue, etc
Exemplifies the desired culture and philosophies of the organization and acts as a role model for others, embodying the Company’s core values and traits
Partners with global partners to streamline process and communication globally
Manages the task force on each project
Works on special projects with HR team
A bachelor’s degree in education, business administration or liberal arts is required
5+ years of hands on management for learning and development department
Experience in training delivery and train the trainer role modeling necessary
Retail training background is required
Collaboration skills and the ability to contribute within a team setting
Must have a great deal of energy, enthusiasm, and passion for development

Learning & Development Lead Resume Examples & Samples

Responsible for the design (creation), development, and delivery of training materials, user reference guides, and training for staff members, and identified state personnel for Montgomery County eICM project
Consult with project SMEs and system developers on design, development, and delivery of topic-specific training
Works with Technical Writing to ensure user-friendly system documentation for all major work efforts
Responsible for gaining client agreement on training materials. Usually materials are reviewed at a face-to-face meeting with the client in a series of no less than 3-4 meetings
Design and development of web-based learning modules for the project; running administrative reports. Uploads content to SharePoint
Required Skills and Experience
Ability to work with SMEs and developers to gain valuable insight to design/redesign of state application systems; translates that information in useable content
Exceptional oral communications skills
Facilitation skills and Analytical skills
Ability to successfully convey information (train individuals) in small and large groups in multiple locations
Ability to create elearning content and upload content to SharePoint
Knowledge and use of web-based training methods/delivery
Effective listening and communications skills
Ability to translate client objectives into useable content
Proficient knowledge of content development tools such as Lectora, Camstasia, Adobe Presenter, and Captivate Ability to upload learning modules to SharePoint

Learning & Development Marketing Specialist Resume Examples & Samples

Working with both the L&D function and across the wider HR Talent team, responsibilities include
Designing all marketing and promotion campaigns for Learning
Partnering with Employee Communications and Corporate Affairs to develop Learning campaigns
Developing a Pearson Learning brand and tone of voice
Creating and managing all marketing and promotions materials for Learning
Introducing new global learning solutions to employees
Providing guidance to Learning Partners to introduce bespoke learning
Maintaining Pearson branding and graphics standards for Learning team
Partnering with Global Learning Solutions audio/visual team to design graphics, videos
Coordinating with Global Learning Solutions team and Project Managers to develop materials
Sourcing Translation Services for Learning Content and Learning Promotions
Managing native language speaker network
Ensuring accuracy of translated content
Managing Pearson intranet presence for Learning
Experience in creating effective and impactful communications using various channels & media
Able to work under pressure and produce high quality materials
Effective questioning skills to ensure understanding of requirements
Able to deliver to deadlines

Learning & Development Mngr Resume Examples & Samples

Forecast , manage meet training budgets
Develop and deliver training programs (including leadership and skill development modules)
Measure training effectiveness
Knowledge and experience at a level normally acquired through the completion of a bachelor degree and a minimum of 6+ years experience preferred. Masters Degree in Learning, Training or Organizational Development a plus
Experience in Organizational Development and/or Training
Demonstrated experience in the design, delivery and evaluation of training programs or new initiative roll outs
Experienced at leveraging new technologies to enhance the effectiveness and efficiency of the deliverable
Facilitation, team building and/or teaching experience
Retail experience or training preferred

Learning & Development Lead Csil Resume Examples & Samples

Responsible for needs analysis, solution design and delivery of the interventions in line with the business requirements
Partner with HRGs on individual needs identification, program nomination , attendance and effectiveness of the programs
Own effectiveness of the interventions delivered to the business
Strong linkage to the regional client coverage teams for functional programs
Partner L&D Program Managers to leverage available solutions
Create business specific interventions as and when required - responsible for effectiveness
Coordinate with L&D Operations for delivery of the interventions and manage cost
Work with Lead HRGs to ensure quality inputs on TNI
Work with HRGs & Business Managers to obtain buy-in for solutions identified
Work with HRGs for driving/prioritizing nominations for various programs
Work with L&D Operations team to monitor attendance and escalate as appropriate
Work with L&D Ops & HRGs to track feedback scores, effectiveness measures and share back with Business Managers
Work with the Regional Client Coverage teams to ensure consistency in delivery of Regional/Global programs
Work with the Coverage teams to migrate delivery of programs to in-country
Competency based Training, Adult Learning Principles, Training Delivery (required)
Culture & Diversity Exposure (preferred)

Cib Cao Learning & Development Intern Ny Resume Examples & Samples

Assisting in the creation of project plans and management of project risks, issues and dependencies and deliverables
Program support that may include providing logistical support for classroom and virtual programs
Assisting in the creation of program surveys, newsletters and other program collateral etc
Updating content for the training portal (e.g. course alignment to competencies, article creation, etc.)
Creating quality presentations, one-pagers and informational slides for senior management
Working closely with global team members across Training and the People Agenda
Providing basic analytical and reporting support
Articulate, with strong communications skills – oral and written
Able to quickly and thoughtfully analyze information to develop insights and conclusions, and/or condense it for a senior audience
Likes to solve problems, inquisitive, asks questions
Organized with strong attention to detail, accuracy and ability to deliver on time
Able to work flexibly under pressure and within tight deadlines
Knowledge of Excel and PowerPoint
Interest in HR and Learning and Development

Learning & Development Internship Fall Resume Examples & Samples

Product knowledge tools (use of Adobe InDesign) and assortment guides (use of excel
Assisting the team with video shoots – product pulls, and set-up
Updating and editing of most all training tools – (use of Adobe InDesign, PPT, word, and excel)
Assisting in the updating and management of our Retail Development website
Assisting our Learning and Development coordinators compose creative service briefs for requested images for training tools
Use of all Microsoft office programs, Mac Adobe programs – specifically InDesign
Great organizational and communication skills
Preferred, but not necessary – completion of graphic design courses

VP, Learning & Development Resume Examples & Samples

Partner with key stakeholders in client groups to assess training needs, including Corporate & Investment Banking, Risk Management, Legal & Compliance, and Operations/IT
Design and delivery of leadership, competency development and graduate programs in coordination with business unit and HR objectives
Coordinate with Global L&D and regional (EMEA, Asia) colleagues on global career programs and leveraging best practices
Leverage the expertise of HR Business Partners, Compensation and Talent Acquisition to align learning and talent development with broader HR strategies
Measurement of training programs to ensure key objectives and ROI/ROE targets are met
Utilize various applications to implement strategies for communicating and marketing training initiatives to business areas

Learning & Development Trainer Resume Examples & Samples

L&D qualification TAP/CIPD
Previous experience working as a trainer in the retail/hospitality sector
Flexibility to travel to other locations throughout the UK
Experience in delivery and evaluation of training and development initiatives
Strong role model with a coaching style
Fashion retail environment will be an advantage
Having and understanding of e-learning techniques, and where relevant, being involved in the creation and delivery of e-learning packages
Producing training materials for in-house courses
Delivering training to management and employees
Evaluating the effectiveness of programmes, training and development activities
Developing effective induction programmes and devising individual learning plans
Coach and develop managers to successfully lead their team
Amending and revising programmes as necessary, in order to adapt to changes in the business
Travelling across all UK sites to deliver training

Learning & Development Training Specialist Resume Examples & Samples

Partner with key stakeholders in client groups to assess training needs, including Corporate & Investment Banking, Risk Management, Legal & Compliance, and Operations/IT
Design and delivery of leadership, competency development and graduate programs in coordination with business unit and HR objectives
Coordinate with Global L&D and regional (EMEA, Asia) colleagues on global career programs and leveraging best practices
Leverage the expertise of HR Business Partners, Compensation and Talent Acquisition to align learning and talent development with broader HR strategies
Measurement of training programs to ensure key objectives and ROI/ROE targets are met
Utilize various applications to implement strategies for communicating and marketing training initiatives to business areas

Clinicial Learning & Development Intern Resume Examples & Samples

Enrolled as an undergraduate student in a pre-med, nursing, or pharmacy program
Familiarity with medical terminology
Proficiency with MS Office including PowerPoint

Learning & Development Senior Assistant With English & German Resume Examples & Samples

Responsible for managing the learning/ training records of employees
Maintaining the learning database for employees
Booking/Cancelling or moving employees training courses to ensure maximum participation/attendance
Booking Hotel accommodation, training facilities and transport
Being the key point of contact for training events, answers routine inquiries regarding training courses and schedules
Review and proofread training materials for accuracy and thoroughness

Head of Icg & Gf Learning & Development Resume Examples & Samples

Lead the L&D strategy for ICG businesses (Banking, Markets, TTS, Private Bank, ICG Operations & Technology) and Citi Global Functions (Audit, Risk, Finance, Compliance, Enterprise Operations & Technology, Legal, Government Affairs, and Community Development)
Partner closely with Senior Human Resource Officers for ICG, GF & EO&T, the HR OpCo and Business leaders to set goals, negotiate budget, set overall learning strategy globally, benchmark to external firms, and import cutting edge understanding of learning that differentiates us from our competitors
Consult with business leaders to ensure that Learning solutions support business/functional goals and company priorities, and produce desired outcomes—identify best approach to meet needs, leverage existing content where possible, partner with design and development colleagues and vendors to build or source new content when necessary, track progress towards desired outcomes
Manage a team that identifies, designs and delivers learning activities, utilizing both internal subject matter experts and external providers of training and development to attain learning outcomes; Manage various related Citi-wide learning activities
Where new content is necessary, oversee the design of learning material and tools, including Web content, train-the-trainer guides, workbooks, handouts, job aids, and syllabuses and promotional collateral
Evaluate all learning activity to determine impact on business outcomes and revise activity based on the insights gained
Experience managing/directing a team of 25+ employees
15+ years’ experience in Training, Learning & Development or Organizational Development role; Familiarity and understanding of Finance, Institutional Businesses, Risk and Compliance preferred
Platform skills, strong training or performance consultant background
Breadth of experience in needs assessment, adult learning theories, instructional design, and evaluation tools and techniques, with proven experience in practical application
Strong record of operational excellence and ability to move work forward in a matrix environment
Strong project management and leadership skills
Bachelor's degree in Human Resources, or related field required. MBA or other advanced degree strongly preferred

Learning & Development Product Specialist Resume Examples & Samples

Education/Certification(s)
Bachelor’s degree in Business, HR/Adult Learning, Education, or Communication preferred
Minimum four years learning/training and development experience preferred
Classroom facilitation experience preferred
Previous experience in a sales and/or customer service industry required
Previous retail apparel experience required
Advanced business writing and editing ability
Advanced technical writing and editing ability
Advanced knowledge and application of basic training, development, facilitation, and performance improvement techniques and resources
Intermediate knowledge and application of Adult Learning Theory
Intermediate knowledge and application of Accelerated Learning Theory
Intermediate knowledge and application of Instructional Design Theory
Intermediate level research skills
Advanced level computer skills using Microsoft Office, Adobe Creative Suite, and screen capture software
Ability to interact effectively and collaboratively with employees at all levels in both individual and group settings
Ability to sell concepts and ideas to employees at all levels of the Company
Ability to work on multiple projects simultaneously and adapts to change
Ability to think and execute projects creatively
Exceptional customer service skills
Exceptional organizational skills
Excellent listening, patience, and encouragement skills
Positive and enthusiastic attitude
Presents oneself as a professional role model

Learning & Development Resume Examples & Samples

Degree qualified, you will have a minimum of 8 years proven track record in the L&D/Talent Management space within Financial Services Industry
An innovator who is able to recommend and implement new ideas
You will have outstanding communication skills with the ability to influence management and lead senior dialogue within the business to ensure talent and development programs are fully integrated in the business
Fluency in English is essential. Other Asian languages will be an advantage

Learning & Development Supervisor Resume Examples & Samples

The ideal candidate must have strong verbal, written and interpersonal communication skills
Strong public speaking skills for giving presentations and training groups of employees
Must have solid leadership and management skills and must be a good strategic planner
Must be patient, have good teaching skills, be active listeners and sound time management
Must have good problem-solving skills
Team management experience is a plus
Medicare or Medicaid experience is a plus
Able to adapt to constantly changing environment
Strong internal and external client service skills
Able to orchestrate large volumes of data while meeting critical deadlines
When working with computers, training supervisor must ensure that computers are configured to handle training needs. They must evaluate training sessions to determine whether they have been helpful to employees

VP Learning, Development & Sales Training Resume Examples & Samples

Sales Training (both basic sales skills and selling in our specific market environment)
Product and Services training (what it is and how to sell it effectively)
Sales Process Training (forecast management, pipeline management, territory management, etc.)
Sales Management Training (includes how to deliver coaching, sales management training, etc.)
Tools training (sforce.com, proposal tools, Udemy system, Playbook, etc.)
Presentation training
Training for other internal teams on product and services
Other projects and scope by assignment
8 years + demonstrated track record in leadership, training program development and administration, and management positions
Leadership experience in the Learning & Development area at large business organizations with demonstrated success in building a sales learning and development strategy
Experience working with multiple functional groups, and leading teams that span multiple organizations & functional groups
Strong proven leadership, communication and interpersonal skills
Ability to drive vision and consciously cultivate a culture of positivity and excellence
Strong analytical and process management experience & skills
Experience in Professional Services delivery across different groups desired
High level financial and analytical skills
Experience working closely with multiple departmental organizations and developing & supporting go-to-market strategies
Personally skilled in key tools & applications, such as salesforce.com, MS office applications, etc
Ability to handle a high volume of work in a short period of time, handle multiple priorities simultaneously and operate in a demanding work environment is important
Ability to engage key stakeholders, build support and influence outcomes to drive the Learning & Development agenda
Demonstrated ability to be highly successful in a matrix management organization
Excellent communication skills, both written and verbal. Ability to communicate with individuals at all levels of the organization, including the ability to present to small and large audiences. Must be able to make learning engaging and fun
Demonstrated expertise in managing learning projects, developing and delivering training sessions, facilitation, sales training techniques and tools. Experience with a Learning Management system is a plus
Must be self-motivated with the ability to prioritize multiple simultaneous projects/deliverables and see them through to successful completion
Must be adaptable and flexible with the ability to constantly monitor the organization and be open to changing plans when the data warrants
Knowledge of and experience in managing 3rdparty training providers
Experience in sales a plus
Knowledge of the K-12 education industry a strong plus

Customization Learning & Development Operations Specialist Resume Examples & Samples

Train new customization associates on packing, screen printing, and embroidery machinery
Develop and maintain screen printing skills by helping within the Customization department
Attend meetings – departmental, one-on-one, and other meetings as assigned
Track and communicate training attendance and/or skill levels to other departments as needed
Maintain the DSX security system, including adding new badges, and changing and deleting badge access as required
With assistance from supervisor, continually work on developing skills in facilitating, designing, developing and evaluating training programs
Occasionally work a flexible schedule, including weekends and other shifts
DC Only: Operate and train Power Industrial Equipment

Head of Learning & Development Resume Examples & Samples

End-to-end responsibility for overall WMA learning offering
Formulate and deliver best -in-class strategic training solutions that bring about a significant, positive impact to WMA's bottom line
Act as an internal learning consultant to senior management and all field leadership
Form collaborative partnerships with regional and global Learning colleagues, HR and business stakeholders to deliver learning solutions aligned to the WMA business strategy
Coordinate learning processes & activities with global program management, shared services and other internal partners
Support and drive needs analysis and curricula development for the WMA business across all topics and competencies
Support global initiatives and contribute to a UBS global learning framework by facilitating dialogue and sharing information within the Global learning community via regional and global team meetings / calls
4-year Bachelor's degree or international equivalent
15+ years of progressive talent management, learning and/or organizational development experience in large complex organizations
Candidates should have experience driving organizational change and managing large teams
Deep understanding of the Wealth Management business and ability to provide relevant solutions to optimize leadership, productivity and organic growth
Strong working knowledge of wealth management branch offices
Deep understanding of Learning and Development
Demonstrated ability to lead and manage change, develop and deliver on key strategies, implement systemic, practical talent planning and talent development processes
Experience in a financial services organization
The successful candidate will demonstrate the following leadership qualities

Learning & Development Trainer Resume Examples & Samples

Responsible for the design, delivery and evaluation of all Personal Development courses
Scheduling courses and attendees via News UK’s Learning Development System
Closely work with HR Business Partners to support, design and facilitate bespoke development events that meet with Departmental business objectives
Delivery of feedback using MBTI and 360 tools
Design and deliver Induction of the News UK’s Graduate scheme
Design and deliver development courses for Graduate cohorts
Design of eLearning material to support L&D initiatives
Provide weekly and monthly reports of all training activity
To provide coaching to all levels of staff
Delivery of Company Induction and Compliance Training (where appropriate)
Certificate of Training Practice (CIPD) - Essential
Design of eLearning material - Essential
MBTI qualified - Desirable
Coaching qualification/accreditation - Desirable
Excellent training and facilitation skills
Able to interact positively at all levels within the Company and a good team player
Able to effectively negotiate with and influence colleagues and others to achieve a successful outcome
Dynamic and able to work in a fast paced and demanding environment
Able to exercise tact and diplomacy in an organisational setting
Can clearly explain and present problems and issues to others and contribute to their resolution
Methodical approach to work, with a strong focus on accuracy and quality
Able to work under pressure to tight project deadlines and can adapt to differing demands; prioritising tasks, where appropriate
Can demonstrate confidence and resilience to overcome obstacles to deliver what is required

Learning & Development Project Management Assistant Director Resume Examples & Samples

Manage or lead projects and initiatives within your area of knowledge. These projects may be firm wide, or tailored to a geographic Area or service lines
Lead and motivates team members
Review the performance of junior team members
Deep knowledge of leading practices in your own area of focus, including performance, coaching, change management, teaming, leadership development, and learning design
Competent at forming networks

Learning & Development Program Administrator Resume Examples & Samples

Work with the program manager to identify all program requirements
Identify participants and manage all communications with participants
Communicate with instructors on the logistical arrangements and any instructor meetings that are required for the program
Work with the program manager to produce program logistics and ensure the program is organized consistently in each location
Work with Global Shared Services (GSS) Dalian People Shared Service to manage the training logistic issues in learning the administration system
Monitor the program budget and highlight any potential budget overruns
Arrange lunches, hotels and flights for courses conducted in other locations
Answer questions raised by service line group administrators on registration and attendance swaps, and update registration lists with group administrators one week before the commencement of programs, as well as informing instructors of the changes
Manage training facilities, including training venues arrangements

AVP, Learning & Development Resume Examples & Samples

Training and Consulting Services
Move broad training initiatives from needs assessment to design and delivery (instructor led and eLearning)
Act as a partner to HR Consultants and business leaders to determine training needs and provide learning solutions
Facilitate instructor led training sessions on existing and newly designed content or initiatives
Education Training and Instructional Development
Develop learning objectives and strategies to build employee capability
Establish curriculum and learning plans for assigned employee groups, particularly call centers
Plan, develop, conduct, and evaluate training recommendations for changing existing training and developing new courses
Design, plan, organize, facilitate, and evaluate online training programs
Implement measurement and follow-up for training initiatives
Planning and Management
Manage Business specific training needs
Complete required administrative tasks (e.g., LPL U) as determined
Manage direct reports as appropriate and necessary
Bachelor's degree required, Master’s degree in Organizational Development, Instructional Design or related study preferred
The ideal candidate will have a minimum of 7 years of corporate experience in a training related role with instructional design and delivery experience
Proven command of training needs of service centers preferred
2-3 years of experience designing or aligning to Talent Management solutions
Writing, editing, presenting, facilitating, planning, organizing, directing, and managing all aspects of training and project management initiatives
Use of Captivate, Articulate, Brainshark, Adobe Creative Suite
Excellent PC skills with demonstrated knowledge of Microsoft Office including Word, Excel and PowerPoint is required
Prior Financial Services experience a plus
Training, consulting, facilitating, managing and collaborating up, down, and across the organization
Strong process orientation
Able to handle fast-paced setting, multiple projects, and meet assigned deadlines

Learning & Development Supervisor With English Resume Examples & Samples

Provides direction for a multifunctional team
Develops performance reports based on specific performance indicators (eg: SLA, KPI)
Conducts 1-1’s and performance reviews with each team member to ensure development focus
Manages client escalations and escalated HR issues from the team
Organises meetings with the team and with the clients
Delegates and allocates tasks for the distribution of work throughout the team in order to meet service level agreement / targets
Effectively manages day to day contact with the other departments in the company (eg: IT, HR and Acquisitions)
Proactively identifies recommendations for process improvements in conjunction with the client and internal departments and implements them accordingly
Recruits new team members and handles the staff planning

Learning & Development Project Manager Resume Examples & Samples

Serve as a learning or development advisor/project leader in one or more of the following areas: learning, performance, feedback, coaching, leadership development, management development, transitions, inclusiveness, team development
Identify development and learning needs, and recommend ways to address any gaps
Design and develop learning or development programs or processes, that comply with firm strategy
Evaluate the effectiveness of programs, through surveys and focus groups. Provide analysis, reports and recommendations based on the findings
May coach or advise others on specified topics
Communicate the results of your work to employees and leaders
Gain a deep knowledge of Ernst & Young's structure, practices and policies
Act as a project leader on complex projects
Strong theoretical knowledge and practical application of learning and development principles
Robust coaching, advisory and facilitation skills
Ability to support and lead change
Adept at handling sensitive information in a confidential manner
A minimum of 8-10 years of related experience

Learning & Development Administration Resume Examples & Samples

Supporting website access to programmes for membership
Actively operating the ISO 9001 system including internal auditing
Act as a point of contact for members to provide the membership with guidance on training activities/or other services as required
Ensure efficient administration of the programmes in their charge
Advise members regionally as to training programmes within their area
Proofing and formatting of Learning & Development documentation and/or training materials
Work with the current team to ensure a strong consistent communication with members
Day-to-day operational issues within the L&D Department include: Handling of telephone enquiries; general correspondence; taking booking via Integra system; booking venues for training; booking tutors from the panel; photocopying etc. relating to programmes
Co-ordinate, assist or attend, as requested, in any L&D meetings
Cover reception / Post on a rota basis as required
Carry out any other reasonable request not specifically mentioned above as may be directed by the Head of Learning & Development
Third level qualification in Learning & Development
Minimum 5 years administration experience in Learning & Development
Excellent I.T. skills, to include Microsoft Excel, Word & PowerPoint, and online systems experience
Excellent report/writing skills
High level of organisational/multi-tasking skills
Excellent interpersonal and team working skills
A proven ability to adhere to strict deadlines

Learning & Development Supervisor Resume Examples & Samples

Experience in training large groups
Ability to manage large and multiple groups of classes
Experience in managing multiple projects
Ability to pass and become Master Certified in client course
Education in Adult Learning or Instructional Design a plus

Global Learning & Development Senior Program Manager Resume Examples & Samples

Serves as a learning or development consultant/advisor responsible for the application of EYU principles to deliver a range of learning solutions across all levels of the organization. Scope of learning solutions generally include multiple course projects and/or managing the development efforts of a full learning journey
Liaise with the geographies and learning deployment teams as necessary to understand deployment needs, constraints and opportunities related to the target audience(s) and define learning channels that will have the biggest global impact and reach
Design learning solution measurement approaches to ensure tracking and measurement of learning impacts can be achieved
Demonstrate the highest standards of
Liaise with the business on new learning needs to identify which key learning interventions will support the business in behavioural, skill or toolset gaps
Along with the Learning Architect, lead definition and design sessions for learning priorities and contribute technical content where relevant
Liaise effectively with the EY Global Shared Services (GSS) and learning vendors determining project roles and responsibilities and providing overall project, stakeholder and communications management
Validate definition and design documents with stakeholders – both internal learning colleagues across geographies as well as external business stakeholders
Liaise effectively with colleagues and teams across all geographies to ensure the design and development of global learning has the maximum reach and impact
Ensure the development process follows EY learning development standards and templates, including appropriate participation of stakeholders (especially from a geographical perspective)
Along with the Learning Architect, drive project progress, manage risks, resolve issues, communicate regularly with stakeholders and escalate when appropriate
Serve as on-going contact for implementation questions for learning deployment teams
Sound technical knowledge of learning systems and latest innovations in learning
Strong understanding of client service work environment and culture of a professional services business
Excellent interpersonal, strong communication and influencing/consulting skills
Ability to work in a multicultural and diverse environment and flex style as appropriate (sensitivity to cultural differences) with flexibility to travel and work outside of the 9-5
Well-organized professional with the ability to prioritize multiple issues and work effectively across stakeholder groups
Knowledge of designing and implementing global virtual classes and their associated processes a plus
Experience of working in a consulting or other high demand professional services industry

Learning & Development Lead Resume Examples & Samples

8+ years in HR/ Learning & Development or a related field
Deep expertise in adult learning theories
You have created comprehensive L&D plans that influence and measure behavioral change
Proven ability to make decisions across multiple stakeholders
Naturally curious

Learning & Development Operations Specialist Resume Examples & Samples

Facilitate classroom, small group, and on-the-job training for new hires and existing associates, representing the company in a positive and professional manner
Work with new and existing associates on identified performance issues and retraining as directed
Follow department procedures and instructions
Professionally communicate with team members, associates and other departments via email and in person
Update training materials as directed and offer suggestions for updates
Follow-up with new associates and give feedback as required
Maintain and complete appropriate forms and records for the department and company
Discreetly handle confidential associate information
Maintain the Identipass security system, including adding new badges, and changing and deleting badge access as required
Participate on the Employee Activity Committee (EAC) and in United Way events as part of the HR team
Follow company safety guidelines and report violations as needed
Maintain classroom and training department spaces
Work in the CCC or DC as directed

Cbs-learning & Development Program Administrator Resume Examples & Samples

Identify participants and manage all communications with participants, including pre-work communication
Work with the program manager to produce program logistics and ensure the program to be organized consistent in each location
Work with GSS Dalian People Shared Service to manage the training logistic issues in learning administration system
Answer questions raised by service line group administrators on registration and attendance swaps, and update registration lists with group administrators one week before the commencement of program, informing instructors of the changes

Senior Mgr Global Learning & Development Resume Examples & Samples

Manage and support the assessment of organizational needs and the development, design, implementation and evaluation of programs that facilitate professional development and continuous learning opportunities for all levels in the organization
Continually plan and assess learning and organizational development activities against the business strategies, plans and needs
Collaborate with business leaders and HR Business Partners globally to assess, make recommendations, and deliver learning and development solutions
Manage the development and design of learning with both internal and external resources to provide solutions which include a blended approach to learning such as coaching, mentoring, instructor led and e-learning options that are based on business needs and best practices
Manage global programs focused on succession planning and high potential leadership
Create and implement learning and development programs that support the organization's succession planning objectives and high potential development
Lead efforts to continuously discover and define the corporate culture and employee value proposition
Design, implement and evaluate a global employee engagement survey process for the organization and align learning initiatives with outcomes to engage employees and enhance results
Support, develop, motivate, evaluate, mentor and coach direct and indirect reports to meet department goals and strategies
Establish learning and development standards to provide quality assurance of all training activities
Collaborate with others in the HR organization that will be implementing learning and development to ensure the delivery is designed to meet the needs of adult learners and standards for high quality learning
Evaluate and report on effectiveness of management and employee learning and development programs
Exemplify the desired culture and philosophies of the organization through individual efforts and leadership of Learning and Development team
Maintain and update knowledge of instructional design and delivery techniques
Manage the recruitment, retention and development of Learning and Development professionals
Manage the development of Learning and Development components of Human Resources strategic plan
Provide project management for organization-wide projects/initiatives as required, facilitating team efforts, helping define goals and planning resource needs
Manages a training budget for both learning and development and succession planning
Lead and support additional functions of a global learning team to include LMS management, mentoring programs, tuition assistance and other efforts needed to create a robust learning environment

Learning & Development Operations Leader Resume Examples & Samples

Assist the EYU Leader to determine when projects are likely to impact on learners in the functions; and to help manage activity in a way that means interventions can be absorbed by the business
Work with the L&D Consultants to determine implementation needs
Summarize needs on a quarterly basis, projecting forward for the next 12-months; and manage conflicts (including workload for the offshore learning administration team (GSS), impact on learners, impact on facilitators, etc.)
Manage the people in the offshore team to ensure
Understand key sources of learning design skill available in the EY organization – and how to access
Maintain a register of key external vendors who can assist – working with the Learning Transformation Team to ensure vendors are in line with broader EY strategy
Assist the EYU Leader to determine key stakeholders and support the EYU leader in allocating these relationships across the team; and ensure relationships are maintained
Assist the L&D Consultants to understand and leverage key communication channels
Share ideas related to facilitator management with the L&D Consultants. Assist the L&D Consultants to track facilitator pools and champion networks in a consistent manner
Makes key decisions and suggestions based on a solid understanding of talent principles
Makes suggestions based on an understanding of available data, and project or team objectives. Assesses issues and escalates as appropriate or when in doubt
Good listening and communication skills (writing, speaking, presenting, listening, responding)
Strong organizational skills, able to work on multiple tasks with a strong focus on accuracy
Excellent project and time management skills
Proactive in dealing with issues and opportunities
Proficient/strong in MS Excel, PowerPoint and Word
Good listening and communication skills (writing, speaking, listening, responding)
Relationship building skills; ability to interact with all levels credibly
Ability to work both independently and within teams, including virtual teams, with a focus on our culture and values
Influencing skills; ability to work with ambiguity, and build consensus across diverse, often global, groups
Relevant previous experience - for example, involved in coordinating projects, support to a team organizing tasks for more than one person
Experience of coaching and mentoring junior team members
Experience of working in a cross-border, virtual environment would be beneficial
Experience working in a consulting organization or in professional services

Learning & Development Month Industrial Placement Resume Examples & Samples

Actively involved in coordinating the ‘learning needs analysis’ meetings with senior managers across the business
Keep our learning database up to date with local and international courses
Registering and tracking employee attendance for local and international seminars
Promoting new trainings by building communication plans e.g. creating posters, writing articles and arranging ‘drop in’ sessions
Managing the logistical and material preparation for our events and training sessions
Analyse the participant feedback to make sure our courses are timely and relevant
Assist in managing the 2 day new starter seminar ‘Discovery’ - managing internal speakers, logistics and registration of participants

Pcbi PEX Learning & Development Leader Resume Examples & Samples

Contribute to the design the UBS PEX Way transformation methodology and related tools
Co-design the curriculum for all Lean Academy capability development programs, across all organizational levels, driven by the UBS PEX Way
Run local "train-the-trainer" sessions to align regional trainers and agree training adaptations to meet local training needs where necessary
Deliver training courses at all levels up to and including Change Architect (MBB) and Lean for Leaders training, and
Provide Coaching and / or Consultation services to the Lean Team (Change Leads and Change Agents) to build PEX capability
Build sustainable and strong links to the local Regional and Functional PEX Leaders and network of Change Agents, Change Leaders and Change Architects
Extensive line and/or project leadership and / or Process excellence experience
Demonstrated track record of achievements in large transformation and change programs
Proven track record in a business transformation capability development / training capacity including very strong presentation skills
Demonstrated ability to effectively deliver training and coaching in an adult learning environment
Deep understanding of Lean Team-by-Team (TbT) and Value Stream Optimization (VSO) approaches and methods, or equivalent
Fluency in English both oral and written
Ability to travel 25 - 50%
Certified Lean Six Sigma Black Belt level or equivalent

VP, Learning & Development for Junior Talent Resume Examples & Samples

Lead the design of courses in partnership with external vendors, utilizing the completed Analyst Job Frameworks and external benchmarking data as a reference
Oversee logistics and coordination of all junior learning and development activity (courses, activities, networking events) for North America and also in collaboration with the wider global junior learning team
Support the design and implementation of training and development activities to build the capability of managers of junior talent
Lead the evaluation and reporting on the effectiveness of all programs and interventions through the development and analysis of related metrics
Manage team of three staff members on program implementation
Proven management and team leadership skills
Functional knowledge and skills in financial services
Able to create impactful distance (virtual) learning solutions, leveraging learning technology
Ability to facilitate content in the classroom, virtual classroom and blended learning approaches
Able to influence senior stakeholders

Associate Director of Learning & Development Resume Examples & Samples

This individual will work closely with the UK&I Lead to promote and execute the vision and mission of Procurement as well as drive local and global category strategies
Be responsible for developing the procurement sourcing strategy across the P&S categories within UK and Ireland to deliver measurable benefits to the Firm including aligning with business goals and value creation and savings targets
Implement the strategic sourcing process including stakeholder engagement, opportunity assessment, market and requirements analysis, establishing sourcing strategy, supplier selection & negotiation and contract/supplier management
Build and manage local business relationships with executive stakeholders within UK&I with the key focus of providing exceptional customer service
Ensure the value of supplier management is understood within this category area – such as championing the benefits of best-in-class strategic sourcing principles and practices and the importance of appropriate supplier relationships
Be responsible for the identification of risks within category and the ability to mitigate these via governance, SRM and contractual negotiations
Work effectively with other category and geographic Procurement leaders to develop/promote the use of common processes, tools and strategies
Extensive sourcing experience at managerial level or above
Education - Graduate Level degree qualified
Good working knowledge of supplier relationship management practices
Experience of a variety of negotiations in a procurement/sourcing context
Experience essential in being able to engage with senior stakeholders within a similar organisation and maintain a robust stance when required
Ability to execute strategic plans top down as well as bottom up approach

Global Head of Learning & Development Resume Examples & Samples

The creation and review of the L&D strategy ensuring that all initiatives and programmes are aligned to MMK strategic objectives
Identifying and developing strong relationships with internal and external experts ensuring the highest quality of delivery
Creating and managing the L&D budget
Identifying capability gaps across the Group
Coaching and mentoring Directors and Managers globally and provide creative solutions that enable enable our talent to develop and progress their career
Conducting 360 feedback sessions for Managers / Directors
Working closely with the business to drive key strategic initiatives and organisational changes - providing input and expertise as required
Overseeing the creation of metrics to ensure ROI of L&D investments - analysing data and adapting programmes and solutions to trends
Building a high performance L&D team ensuring that we continue to deliver excellence

Director, Technical Learning Development Resume Examples & Samples

Own Technology & Operations cross-TLT Visa-specific technical onboarding, including the updating, delivery and scaling of component programs including "Getting Started in Technology", etc to technical new hires worldwide
Recruit, train, coach and lead a faculty of senior, director and above, tech leaders acting as faculty for GSiT & other Visa-specific technical learning solutions
Driving effective execution of learning solution strategy & curriculum by being and partnering with senior technical leaders and Subject Matter Experts (SME) on the development & implementation of technical learning content
Supplementing & enhancing the effectiveness of SME materials by gaining proficiency in certain related areas and supporting the development and delivery of content on a variety of media including live and virtual delivery, print and A/V
Supporting the forecasting and delivery to learning budget to meet technical learning requirements
Partnering with technical learning vendors to create and deliver effective technical learning solutions
Influence online tech college content implementation including curation, SME content generation, etc
Scale Visa Technical Delivery capabilities for informal learning through SME delivery coaching, developing tools for technical presenters, etc
Experience in the development and support of Visa core payment systems, transaction flows and technologies
Experience in and comfort with delivering informal or formal learning to live and asynchronous (online) technical audiences
Experience developing informal or formal learning solutions
Experience working with senior technical leaders as Subject Matter Expert teams to develop learning
Master's Degree in EE/CS or equivalent job experience related to software development and support of Visa payment systems, transaction flows and technologies
Experience working with Subject Matter Expert teams to develop learning
Comfortable working independently
Passionate & demonstrated quick study of new technologies related to payment systems
Highly organized, able to manage complex projects through to completion
Positive communication & interaction style
Creative & resourceful, willing to work in an agile, fast changing environment

Director of Learning & Development Resume Examples & Samples

Autonomously, but collaboratively, own end-to-end design and development for centrally owned learning programs (e.g., on-boarding, professional and management)
Partner closely with cross-functional leads on enhancing existing content and seamlessly integrating into “Equinox University” - our proprietary and comprehensive approach to developing high performance at all levels
Manage implementation and sustainment plans for all curricula and several programs supporting strategic objectives and organizational initiatives
Working closely with the Chief HR officer and key business leaders to create and roll out a variety of curriculum – leadership, management, skills training and brand immersion programs
Develop and deliver a professional development curriculum for Senior Operations and Corporate employees
Create print and social media training material for new hire on-boarding for a decentralized business model
Work with business leaders to roll out an updated and digital orientation program to be used at all of our offices and locations
Partner with the Head of HR, Executive Team and select consultants to create professional development courses for executives and high potential leaders
Work with operations teams to develop training programs for club and regional staff
Roll out a brand immersion program across the organization
Analyze learning evaluation data and metrics to diagnose gaps, identify opportunities and implement change to ensure content is current, relevant and delivered in most efficient and effective manner
Manage, lead and inspire a small learning and development team
Lead design, development, implementation and sustainability of centralized learning programs, such as onboarding, brand immersion, professional/corporate and management development programs
Consult with cross-functional teams to lend expertise to department-specific learning programs, align courses into competency-based curricula and build career development tools
Revise existing and design new programs and position-based curricula and supporting content (i.e., editing, copywriting, narration script development, graphics, video production, formatting)
In all of the above – consistently drive “Equinox University” brand standards (i.e., aesthetics, voice/language, participant experience, etc.), new virtual learning processes (i.e., content organization, metrics and reporting), and general learning procedures (i.e., needs assessment, design, program and facilitation guides, evaluations, etc.)
Supervise and review work of internal and external/contract resources as necessary
Bachelor’s degree and instructional design certification required, any additional relevant certifications preferred (such as coaching, facilitation, project management, etc)
Minimum 5-7 years of progressive experience in learning and development – must include the design, development, implementation and measurement of curriculum/programs
Experience as a “lead” or having full ownership over a project and at least 2 years in an organization to demonstrate assessment through evaluation and revision of a program
Previous experience with brands and environments that fit into one or more of these categories: luxury, lifestyle, fast growing, geographically disperse, service (retail and/or hospitality preferred)
Proven ability to plan, organize, prioritize and effectively execute multiple projects concurrently and manage supervisor and customer expectations throughout process
High attention to detail in quality and aesthetics
Experience with aligning curriculum and learning programs to competency models
Proven experience building and influencing cross-functional relationships and successfully interacting with executive teams
Excellent ability to motivate, inspire and communicate to (written and verbally) multiple levels of the organization
Technology proficiencies

Learning & Development Head Resume Examples & Samples

As learning and development head, you are responsible for providing consultative support to HR and Business Leaders in the area of talent management and leadership team development
This role will give you the responsibility to recommend, implement and update guidelines and policies in training and development to ensure and build up and maintain sound and consistent HR practices and services
You will use organizational effectiveness tools and practices as required to accelerate organizational and team performance
As learning and development head, you will act play a key role in Management Training and Learning Center Program
You will ensure the succession planning and talent management activities

Learning & Development Intern With German & English Resume Examples & Samples

Assembles and distributes course materials and teaching aids
Prepares periodic, standardized reports and analyses of development and training needs
Reviews and proofread training materials for accuracy and thoroughness
Works with vendors and other third party sources to coordinate technical or professional training offerings
Experience in administration an asset
Superior time management skills as required for independent field work
Good knowledge of Learning Management and Learning Administration Systems preferred Excellent Micr osoft Office skills, including Outlook, Excel, Word, and PowerPoint
Strong communication and organizational skills
Ability to prioritize tasks and work proactively
Flexibility in working hours
Ability to pick up, carry, and distribute materials up to 20 kg
Customer focused, consistently placing client and participant satisfaction as a top priority

Associate VP, Learning & Development Design Resume Examples & Samples

Proactively develop relationships with HR partners, the L&D leadership team and key business leaders enterprise-wide to ensure the efficient and effective design of learning solutions to ensure they are relevant, aligned to business and L&D strategies, and championed by key stakeholders
Develop strategy for instructional design and development in alignment with overall L&D strategy, HR priorities, and Business Priorities
Provide deep subject matter expertise in design, including knowledge of external best practices, virtual and other learning technologies, performance support, emerging trends, and vendors; maintain best practices in areas of design and development
Lead a team of learning professionals (designer and developers) in multiple locations to advise and execute on learning solutions and optimal deployment of resources to meet prioritized business needs
Ensure, in partnership with L&D leadership team, the ongoing development of L&D capabilities and expansion of the TD L&D talent bench
Contribute to the development of TD’s Learning and Development strategy
Along with the Vice President of Enterprise Learning and Development, contribute to learning architecture and design methodology
Provide strategic oversight and leadership for all design initiatives at TD, to support business line projects, and HR, talent and leadership initiatives, ensuring alignment with TD’s strategic priorities
In partnership with HR and L&D leadership teams, take a North American perspective and “One TD” approach to design and evaluation; ensure common content and learning structures are leveraged consistently and to the greatest extent possible, supporting customization of design only where there is a validated business need

Learning & Development Helpdesk Assistant With English & German Resume Examples & Samples

Cancelling or moving employees training courses
Booking Hotel accommodation or informing sites of any die try requirements
Booking training rooms
Checking to see if an employee is suitable for the course that they want to attend
Speaking on the phone with the employees, course owners, HR managers and sites
Organizing course materials
Emailing confirmations to employees, managers and course owners
Data base management / Training entry (end to end process: creation to evaluation)
Payments & Invoicing
Handling complaints and issues that may occur in the system
Good Excel and Word command
Ability to multi-task, prioritize work and manage time based on business needs
Excellent administration skills and good organization skills with attention to detail
Strong communication skills; flexibility to work in an environment with fast changing processes and priorities
Fluent in English and German (written & spoken)
Analytic and problem solving mind

Manager Senior Learning & Development Resume Examples & Samples

Sets expectation around innovation and continuous improvement to drive cutting edge learning and development solutions
Promotes strong inter-team collaboration and knowledge sharing
Communicate complex analyses (“tell the story”) with all levels of partners with the ability to influence
Develop measurement and evaluation standards
Manages the design and implementation of a evaluation and feedback system to measure the effectiveness of learning programs
Bring solutions to life via…pilots/launches, readiness and support plans, branding and “buzz”, overall story
Work with Operations to develop implementation (go-to-market) strategy
Actively seek ways to increase synergy across multiple stakeholders (outside the team) by “connecting the dots”
Project management (10 years)
Facilitating groups and delivering presentations(8 years)
People management (8 years)
Individual and organizational performance consulting (8 years)
Global partnering (5 years)
Defines scope and expectations clearly and completely at the outset of a project or initiative
Demonstrates knowledge of Starbucks business strategy and goals
Establishes partnerships focused on working together to achieve learning and development goals and deliverables
Actively promoted a positive, respectful work environment, encourages collaboration across diverse groups and helps partners build connections with each other
Recognizes and appropriately adapts coaching style to meet diverse needs and learning styles/preferences

Learning & Development Resume Examples & Samples

Previous experience / understanding of full life cycle management and data processing
Previous experience as a Training Coordinator
Some Project Management experience

Learning & Development Co-ordinator Resume Examples & Samples

Provide end-to-end administration and coordination of regular and ad-hoc training events such as
Induction, projects and Wealth Management initiatives within agreed timeframes
Maintain induction registrations for Wealth Management and administration of new starter training
Support the Regulatory Manager in ensuring CPD is recorded and tracked
Maintain the Learning and Development inbox and training calendar, updating and amending events
Maintain various Learning and Development tracking registers
Coordinate print production for all materials that support Wealth Management programs
Post activity administration such as MyLearning assessments, evaluations and Excel reporting
Process enrolments and invoices for external training providers
Provide all reporting of training for management and clients as required
Ad hoc administration requests for the broader Wealth Management Training Team

CIB, Learning & Development Resume Examples & Samples

Determine training priorities aligned to business and talent goals in conjunction with senior business leaders and HR professionals
Deliver the right solutions to meet the business needs
6+ years training, business experience or equivalent: knowledge of Financial Services, Markets and / or IS organizations, products and services preferred
Able to effectively manage competing priorities and perform successfully in a fast paced, matrixed corporate environment
Excellent consulting and influencing skills
Good presentation/facilitation skills. Must be able to facilitate training sessions and/or co-present with subject matter experts
Able to work with senior leaders and employees at all levels
Experience in managing a team and working virtually
Sound judgment and decision making skills

Learning & Development Administrative Specialist Resume Examples & Samples

Data entry in various platforms
Test user settings, profiles, security roles, course functionality, etc., in learning management system
Maintain tracking report of training hours using multiple platforms
Create, maintain and report results in survey platform and Excel
Support National Office personnel with meeting logistics, webinar attendance and Continuing Professional Education compliance
Assist with meeting logistics to include but not limited to reserving room, set up and ordering meals
Assist and serve as project team member on department projects
Proactive self-starter who is an enthusiastic team player, detail oriented and customer service-focused
Positive, patient individual with great business judgment and intuition
Exceptional multitasking skills with meticulous attention to detail in all facets of work
Self-motivated with aptitude to work both independently and in a team setting
High degree of accountability, ownership and integrity
Experience in professional office environments

Learning & Development Facilities & Operations Services Resume Examples & Samples

Analyzing need, design, and develop training for new and existing Cast Members using a variety of approaches including, but not limited to, PowerPoint, video, paper handouts, Computer Based Trainings, handheld devices, emerging technologies, etc
Conducting pilots and train the trainer sessions and incorporate feedback
Determining need and create budget request for equipment, supplies, and other training materials
Maintaining open line of communication with all areas
Completing administrative tasks needed to support training
Self-motivation, flexibility, strong communication skills, and the ability to lead discussions will be critical to success
Bachelor’s Degree in Learning and Development or equivalent degree
1 year experience or previous internship in a corporate environment
Demonstrated effective communication skills and ability to speak in front of groups
Solid understanding of Microsoft applications
Primarily first shift but must have flexibility to work all shifts to gather feedback
Able to guide and keep groups focused on topic

Regional Head of Learning & Development Resume Examples & Samples

Responsibility for end to end Learning & Development
Define and implement regional learning & competence development strategies, to support the group strategy and local business priorities
Drive strategic and operational learning planning processes to ensure a tight alignment from business strategy to learning outcomes and investments. Set targets, measure & follow up learning effectiveness, return on expectations and improvement areas
Ensure that learning operations activities are executed efficiently and that learning expenditures are optimized, including tight management and control of suppliers and employee spend. As part of the global Learning & Development leadership team, contribute to, adopt and drive global strategy, processes & frameworks working with Group Function L&D, shared service centers and the extended L&D network and stakeholders
University degree (minimum Bachelor)
At least 5 years experience in Learning or Consulting in addition to broader experience
Experience working in a multinational organization across Africa
Must have experience of program managing learning solutions in a complex corporate environment
Experience of managing a direct or virtual / matrix tea
Experience of working across geographies supporting complex organizations with executive level stakeholders
LI-CB1

Learning & Development Director for Operations Resume Examples & Samples

Bachelor's degree or equivalent work experience; Master's degree preferred in organizational management
A minimum of 8 years of learning and development leadership experience preferably in global operations environment
Knowledge of best practices for adult learning and related tools
Ability to work effectively in a fast-paced, multi-tasking environment including managing to tight deadlines, identifying risks and escalating as appropriate, and coordinating multiple inputs
Able to build relationships and deal comfortably with all levels within the firm
Able to craft approaches that are perceived as positive and successful
Knows how to build and sustain credibility
Possesses skills in the following key areas: Coaching, consulting, facilitation, supporting and leading change, influencing, and project management
Strong analytical skills, to grasp complexities and perceive relationships among problems and issues
Proficient in Microsoft Office suite (Word, Excel, PowerPoint) and Visio
Ability to influence others, to gain support and commitment for shared projects
Ability to quickly gain a thorough understanding of the company and relevant businesses is required

Disney University Learning & Development Internship Resume Examples & Samples

Maintain project plan, timeline, and reports of complex projects, e.g. Shanghai Disney Resort, FOS Academy, WDW Encompass, Disneyland Paris, etc
Learning and Development Strategy and Implementation
Manage agenda/deliverables for weekly work sessions (e.g., Client Services Meeting, Shanghai Disney Resorts, Disneyland Paris, etc
Research most effective ways to delivery learning & development in Global environment, in hospitality, professional services, etc
Support the development of learning offerings, e.g. heritage modules, management modules, etc
Must be able to work early mornings/evenings as needed

Learning & Development Lead Resume Examples & Samples

Design & delivery of training(both technical & soft skills)
Manage a highly skilled team & drive their activity schedule
Design eLearning modules on Moodle
Design & deliver a constant cycle of training and communications activity
Identify, design & deliver learning interventions to improve customer service levels
Evaluate and develop the procedures, policies and processes of the L&D team to ensure
Continued effectiveness
Track & monitor learning at all levels in the business
Ensure accurate training records are maintained for accrediation and auditing purposes
Provide weekly & monthly reporting
Manage the Further Education budget
Training design & delivery experience
Experience in designing eLearning
Proven supervisary experience essential
Strong stakeholder management & influencing skills
Proven experience within Financial Services or Insurance(regulated environment)

Learning & Development Training Specialist Resume Examples & Samples

LI-AK1
Interfaces with various departments to develop specifications for content of courses. Confers with management to gain knowledge of department situations that require special training. Creates training plan and calendar for the organization
Develops teaching outlines and determine instructional methods used, utilizing knowledge of specified training needs and the effectiveness of such methods as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops. Measures and demonstrates ROI of training programs
Analyzes reports from training and related databases, including courses, materials, enrollments, completions, and follow-up assessments, in order to ensure all assigned training goals and objectives are met. Discusses changes or recommendations with management
Develops various training documents and manuals. Develops or selects teaching aids, such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works
Ensures successful completion of all training and development project goals
Requires a Bachelor’s degree and 4-6 years of related experience or equivalent combination of experience and education
Good problem solving, organizational, and communication skills are also required
Knowledge of industry standards and company operations are preferable

Learning & Development Team Leader With English Resume Examples & Samples

Leads a multinational operations team consisting of 10 L&D Administrators
Takes care of performance reporting of SLAs and KPIs
Recruits new team members and handles the staff planning
Manages the employees’ performance reviews and disciplinary measures
Is involved in new hire trainings and coaching of L&D Administrators
Manages client escalations and escalated HR issues from the team
Organizes Team and Client meetings
Liaises with internal departments, e.g. IT, HR and Facilities
Manages Change Requests and is involved in Projects

Cib-HR Learning & Development Resume Examples & Samples

Actively lead and/or participate in projects to deliver against identified people priorities as necessary, including Talent Management, Performance Management and Training
Coordinate and help drive a cross-line of business performance management process (e.g., objective setting, mid-year feedback, year-end reviews) for the Latin American region and support the implementation of broader firm-wide performance management processes
Closely liaise with the global HRBPs/Development leads and provide guidance/key messages to in-country HRBPs to assist them in supporting local clients (evaluation meetings, employee ratings, line of business specifics, cross-lob promotions, etc)
Support Tier 1 program in each country, in compliance with firm-wide approach and local regulations/ requirements (e.g., Brazil stat Directors)
Liaise with US L&D counterparts and the Communications team in designing and implementing CEO performance management related messages (e.g., promotions)
Support the development and execution of regional framework for senior talent reviews/succession planning (e.g., SCOs) – identify development areas by individual and help design specific action plans
Support to Latin America Inclusive Leadership Council meetings & follow-ups – help coordinate key initiatives and assist the business in identifying specific actions to foster an inclusive local culture Oversee/ enhance Latin America franchise people metrics and perform analysis to measure progress and support/ influence recommendations to the business/functions
Support/lead employee surveys and analysis, to assess employee engagement levels and propose specific actions (e.g., Employee Opinion Survey, LATAM Diversity Poll, etc)
Support local training programs/ events (as applicable)
Represent Latin America in firm-wide workstreams to drive an enhanced performance management program across the region and lines of business, ensuring compliance with regional requirements
Design and deliver the content for career and performance management sessions to educate employees
Minimum of 3-4 years of experience working in HR, ideally across different HR disciplines
Knowledge/understanding of the Latin America Region business/market and cultural nuances. Previous experience working in one of the Latin America countries
Ability to work collaboratively and develop strong working partnerships with Latin America aligned employees (HR and non-HR) and US counterparts. Able to navigate the region well and deal effectively with all levels of staff and management
Self-starter, innovative, creative and results oriented
Excellent communication (verbal and written), decision making and interpersonal skills
Strong analytical skills with an ability to assess situations using both qualitative and quantitative factors
Excellent project and process management skills, including an ability to multi-task
Fluency in Spanish and Portuguese preferred
Superior PC skills with demonstrated excellence in Excel, Word and Powerpoint

Director of Global Learning & Development Resume Examples & Samples

Concept and develop new tools and curriculum in formats that can continue to be leveraged globally
Consider, propose and implement new media and training tools for learning diversity (ie. video)
Build a 24 month leadership development plan for GM population, focused on key skills and capabilities of high performing field leaders; align with talent assessment and succession planning output
Direct approach for all platform training; frequency and overall investment per associate
Provide direction to team on following
Minimum 8-10 years learning and development experience in like or similar industry with global aspect; retail or fashion a big plus
Thorough knowledge and practical application of learning & development/teaching theory
Demonstrated instructional design experience using multi-media; experience to include YOY execution of a long term training strategy for a large customer-facing population
Strong written, verbal and platform communication skills; able to clearly articulate and teach a varied audience, including those for whom English is a second language
Very strong project management and planning skills; must be able to operate in-the-moment tactically, while maintaining a longer view 12-24 months out and linking the two together
Content development experience must be deep and meaningful – from concept, to final product, to execution; evolving tools over time as business evolves
Cultural and global sensibility and sensitivity – communication, content, leadership presence
Builder, creative thinker and rolls-up-sleeves. Comfortable in less-structured or more entrepreneurial environment
Self-directed, self-motivated and self-aware
Not ego-less, but not ego-driven; possesses a point of view and confidence based on experience
Strong PC skills: Word, Excel, Powerpoint; SAP/Workday a plus!
Warmth, sense of humor, empathy and natural optimism/can-do demeanor required…

100

Senior Learning & Development Project Manager Resume Examples & Samples

Previous Project/Programme Management experience specifically proven experience designing and deliveringLearning and Development initiatives
Experience working at an operational and change management level in a global organisation
Experience working within fast-moving, complex and demanding corporate environments where operational issues have to be handled on a large scale

101

CPS EEA Learning & Development Team Lead Resume Examples & Samples

Learning Needs Analysis:Leads the annual L&D Needs Analysis process for EEA ensuring that all Compliance; Job Requirements & Business Improvement development needs are identified, collated and prioritised based on business needs. Collaborate with HRMs and Business Leaders to establish L&D priorities
Deployment of L&D Activities: Leads the deployment of L&D activities including planning, communications and advertising, L&D master data, course objectives, target audience and tracking of L&D events. This role also oversees site logistics and materials availability for L&D activities. Ensure that an annual calendar of EEA L&D activities is developed and communications developed centrally
L&D Sourcing Strategy: Leads the work for defining facilitators and handling facilitator contracting activities including quotation approvals, negotiations and timelines based on policies and guidelines
L&D Programs:Lead the design and implementation of EEA development programs to ensure consistent high quality and cost effective programs. Ensure that CCU/BIG programs are implemented consistently and effectively across EEA
L&D System Implementation:Leads the work on implementation of a standardised Learning Management System across EEA in collaboration with HRMs and Functional Directors
Track Costs and Certifications:Ensures that all costs are tracked and analysed for on-the job; classroom and external programs through the central L&D system. Ensures that competency requirements and certifications are tracked and reported via the Learning Management System
Measurement and Reporting:Implements formal ROI metrics on major programs and reports for HRMS, Functional Directors and Business Leaders by site, function, program etc
Organisational Capability:As appropriate identify new tools and approaches to enhance Organisational Capability. Execute the 360 assessment process including the distribution, printing and delivery of the reports
OE:Drives operational excellence and lean approach to all activities carried out in the L&D function
L&D process knowledge
Systems knowledge and detail orientated
Ability to manage in a virtual working environment, fully utilizing technology and communication tools
Project Management capability
5-7 years of relevant L&D experience in a multinational environment, preferably in a multi-country environment including exposure to leading edge L&D processes and systems
Experience of managing Learning Management Systems
Experience in a manufacturing environment is desirable
People management experience in a virtual environment is desirable
Membership of a recognised HR Institute

102

Head of Learning & Development Resume Examples & Samples

Partner with Business leaders, L&D colleagues and HR Business Partners to identify and drive a comprehensive learning strategy for the teams in that region
Drive our manager effectiveness strategy across this region
Deliver manager training programs and coaching for managers as required
Partner with the Leadership development content team in the L&D team to co-deliver leadership development programs
Lead a small team of internal L&D consultants and develop a plan with trusted partners to meet the needs of the business
Support organizational development strategy in partnership with business and HR leaders
Identify and implement development solutions for key people
Provide content leadership for the learning team in the area of career development, which includes developing new tools and programming to support our talent strategy
Participate as an active thought partner and team member to the global learning & development team, the HR leadership team, including attending regular team meetings and meeting strategic partners regularly to coordinate and agree on strategy and operational direction
Provide quarterly data reporting, sharing insights on the impact of these interventions to the client team and HR Leadership team at Facebook

103

Manager, Retail Learning & Development Resume Examples & Samples

1-3 years of retail experience
Excellent presentation skills required
Strong interpersonal and written communication skills
Highly organized driver with an interest in the field of L&D
Experience in project management preferred
PowerPoint
Adobe Articulate
InDesign

104

Admin Assistant, Learning & Development Resume Examples & Samples

Processing accounts
Handling correspondence
Monitoring expenses and leave verification
Provide telephone support
Coordinating meetings and office coordination
Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U, Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Secretarial or equivalent
Preferably Junior Executives specializing in administrative support or equivalent

105

Director, Business Learning & Development Resume Examples & Samples

Manage the day-to-day operations; direct, motivate and develop the Communication Specialist by
Comprehensive knowledge of the principles of adult learning, learning design and development including principles, practices, processes, procedures, products and services
Knowledge of the financial services industry
Strong consulting skills to be able to gather and analyze required business information in order to obtain buy-in and/or approval from executives, directors and management
Mastery in project implementation gained through 5 -7 years of implementing complex initiatives across a large number of multiple channels, products and Lines of Business involving many stakeholders with varying priorities
Strong influencing, leadership and networking skills sufficient to coach and support a team that does not directly report to the incumbent
Developed knowledge of the principles and application of organizational change and effectiveness models
Intermediate to advanced skills with Microsoft Office suite of products (including MS Project, Word, Excel and Power Point)

106

Director of Learning & Development Resume Examples & Samples

Build out a support team of training specialists from the ground up - our first ever training department at Rent the Runway!
Develop a strategic training program for our Customer Insights and Retail teams that is motivating, inspiring and sets the foundation for long-term growth
Partner strategically with internal departments such as marketing, product, creative, tech, PR, etc. to understand key business objectives, product launches, new developments etc. and consistently translate these into tactical training materials
Become quickly immersed into the company culture, working closely with key business leaders to understand OKRs (Objective and Key Results) and ensure training programs support and align with larger company goals
Create and implement multiple internal training programs such as new hire training and onboarding, on-going development, new launches and outsourcing
Design in-house scalable solutions that include a blended approach to learning such as coaching, classroom training, 1:1 sessions, action learning & e-learning
Focus on delivering high impact training that maximizes learner participation, comprehension and application of the material utilizing technology, interaction, and innovative tactics
Create and execute consistent cadence and brand voice across CI and Retail that supports new hires and develops existing team members
Ensure consistency across the department as new training programs and operational standards are rolled out, including HR training
Assist HR leadership in continually building bench-strength of leadership by determining needs through talent assessment, succession planning and individual development plans
Develop solutions for increasing managerial and leadership effectiveness
BA/BS plus 10-15 years of experience in Retail/ HR/Learning & Development / Organizational Development
Experience in a retail/start up environment is a plus
Must be flexible in order to respond quickly and positively to shifting demands and opportunities; ability to work under tight deadlines and plan, organize and carry out multiple, detailed tasks
Advanced instructional design capabilities
Analytically sound with experience creating a framework for assessing, measuring and tracking L&D programming success
Be available to split time btw NYC Headquarters, Customer Service NJ Headquarters, and occasional travel to retail locations

107

Manager, Global Learning & Development Resume Examples & Samples

Manage cross-functional and complex training programs and performance improvement projects, including overseeing the work of external contract resources
Work with subject matter experts (SMEs) to design and develop training and performance improvement solutions that target assessed individual, team or organizational performance needs
Drive improvements and innovation in new employee orientation and onboarding programs and scale to a global audience
Deliver change management/performance improvement solutions for key strategic business initiatives
Assess and monitor overall effectiveness of solutions delivered and work with Learning & Development Director and SMEs to make adjustments as necessary
Assist in developing the Learning & Development curriculum and annual operating plan
Minimum 7 years combined work experience in learning & development, instructional design, content development and delivery, workshop facilitation, workforce performance improvement initiatives, organizational development and change management
Excellent instructional design and content development skills
Superb project management, program management and organizational skills including the ability to effectively manage concurrent and competing priorities in a complex environment
Excellent facilitation skills and the ability to manage group dynamics and facilitate group learning and insight
Excellent stakeholder, client relationship and communication skills
Strong change management experience, (e.g. change planning, communications, workshop development, stakeholder management)

108

Learning & Development Interim Learning Management Specialist Resume Examples & Samples

Working knowledge of processes supporting the Learning & Development cycle from concept, through delivery, to evaluation
System Administrator-level experience of a Learning Management System or comparable system
Solid analytical and research skills
Working knowledge of the Saba system
Experience of working in a regulated Financial or Professional Services environment

109

Learning & Development Senior Associate Resume Examples & Samples

Plan and deliver in-house training
Assessment and planning of personal evaluation
Manage business units mobility program locally and overseas
3+ Years of HR experience with wide experience in conducting L&D training programs
Advanced excel skills
Native Japanese Language skills and Business Level English
Highly motivated and professional individual
Consulting industry experience OR experience in a global company
Experienced with planning and project management

110

Firmwide Risk-learning & Development Training VP Resume Examples & Samples

Provide training project leadership. Develop and implement training project plans, to assist in achieving company goals, including new hire orientations, staff development, technical risk trainings and manager training by tracking key milestones, project risks, issues, actions/deliverables and managing stakeholder expectations
Plan, monitor and manage training budget allocation, invoicing, and third-party vendor fees
Monitor, evaluate, record and report training activities, program effectiveness and KPI’s
Facilitate project meetings and create executive level presentations and materials
Identify opportunities to automate or streamline current processes to drive efficiency
Build solid cross-functional relationships across Risk Management and Lines of Business
Strong familiarity with project management and analysis software, such as Excel, Access, MS Project, Visio, SharePoint, etc
Excellent analytical, problem solving and time management skills
Experience managing resources that are geographically distributed and culturally diverse. Manage direct and indirect project resources
5 years’ experience preferably in the financial industry with a focus on training, learning and development. Knowledge of risk is a plus
Excellent interpersonal and communication skills (both verbal and written), team oriented who can work well and build partnerships with colleagues of various levels, across the different lines of business/functions
Highly disciplined, organized, self-motivated, and delivery-focused, who is able to work independently and perform in a high pressure and fast paced environment with proven flexibility, adaptability and reliability. Excellent time management
Experience in analyzing and transforming scattered data and information into a format that is understandable with strategic solutions. Microsoft Excel advanced proficiency and data manipulation
Must be comfortable with changing and competing priorities and be able to deliver flawlessly across multiple projects and demands
Manage project communications & status reporting (e.g. project performance metrics/KPIs)
Collect and store all required artifacts for the projects for historical purposes and audit
Confidence, professionalism and executive presence
Demonstrates the ability to assess participant learning styles and implement changes to adapt delivery style
Excellent judgment and decision making with the ability to resolve conflict & facilitate decision-making

111

Learning & Development Senior Associate Resume Examples & Samples

First-hand experience supporting the Learning and Development cycle from concept, through delivery, to evaluation
5-10 years of related experience
Demonstrated success implementing learning solutions across media
Demonstrate a capability to work collaboratively as part of an international team with a challenging, fast-moving agenda
Experience working in a regulated financial or professional services environment

112

Learning & Development Technical Specialist Resume Examples & Samples

2+ years of related work experience
Superuser / Senior System Administrator-level experience of a Learning Management System, or comparable system
Working knowledge of processes supporting the L&D cycle from concept, through delivery, to evaluation
Experience of working in a regulated financial or professional services environment

113

Pcbi PEX Learning & Development Leader Resume Examples & Samples

Run local “train-the-trainer” sessions to align regional trainers and agree training adaptations to meet local training needs where necessary
Minimum of 5 years of line and/or project leadership and / or Process excellence experience
Deep understanding of the UBS PEX Way including Lean Team-by-Team (TbT) and Value Stream Optimization (VSO) approaches and methods, or equivalent
Fluency in English and the local language both oral and written, if appropriate
Certified to Lean Six Sigma Black Belt level or equivalent

114

Core Business Services Learning & Development Program Administrator Resume Examples & Samples

Work with program managers to identify training program requirements especially administration to ensure proper and consistent organization across Greater China
Identify target participants and manage communications with participants, including logistics and pre-work communications
Communicate with facilitators regarding logistical arrangements of training programs and arrange meetings that are required for the programs
Work with Global Shared Services (GSS) Dalian People Shared Services to manage training logistics in the learning administration system
Monitor the program budgets and highlight potential budget overruns
Arrange meals, hotels and flights for courses that require participants to travel
Work with service line group administrators regarding course registrations and attendance swaps, and timely update registration lists with group administrators before commencement of programs, as well as informing instructors of the changes
Analyze training data (e.g. evaluation, interviews) to provide meaningful findings to address business needs

115

Learning & Development & Student Induction Manager Resume Examples & Samples

Proven L&D background, including needs analysis, design and delivery skills
Experience of running large scale events and ideally a strong understanding of the student market
Strong stakeholder management and influencing skills and comfortable operating within an ambiguous environment
Excellent project management skills and an ability to manage your time to deal with both the proactive and the reactive
Ability to cope with a role that involves the transactional and operational as well as bigger picture thinking
Experience of working within a fast paced environment where quality delivery and client service is key
Commercial and pragmatic approach balanced with a high degree of sensitivity, discretion and diplomacy
A self starter with the resilience, and practical thinking that this role requires -comfortable with working on own and with teams
Strong Powerpoint and excel skills
Numerate

116

CIB Learning & Development Banking Training Resume Examples & Samples

Relationship Management –Establish strong relationships with clients as well as colleagues in Learning and Development and broader Human Resources
Program Management – Oversee the successful delivery of training program from inception to execution and feedback driven evolution
Needs Assessment – Identify training needs in partnership with HR Business Partners and clients
Program design – Work closely with vendors and/or internal Subject Matter Experts (SMEs) onto design of training solutions (classroom, virtual or online)
Evaluation and reporting – Analyse course feedback and training statistics to inform the agenda and continue to raise the standard of training delivered
Marketing – Create engaging marketing communication that drives attendance and awareness
Vendor Relationship Management – manage the relationship with key training vendors working closely with them to determine content and providing feedback
Minimum of 7 years training and development or relevant business experience in financial services environment
Ability to interact and build strong relationships with all level of employees globally
Management experience - ability to engage, motivate and develop
Strong project management and organizational skills
Ability to work well in a matrix management structure
Innovative, problem solving mindset
Team player with ability to work collaboratively and on virtual teams
Excellent judgement and decision making skills
A minimum of 3 years training and development or relevant business experience in financial services environment
Corporate finance and/or business management knowledge (products, people and processes); proven track record in the business
Ability to effectively prioritise and manage multiple projects simultaneously
Initiative, results oriented
Confidence speaking to senior management
Excellent communication skills and strong team player; ability to work on a flexible and fluid team
Passion for training and development

117

Learning & Development Senior Manager Resume Examples & Samples

Develops and executes learning and development strategy including: design and development of CIB curriculum which includes the assessment and reengineering of existing programs, analysis of gaps and development of a platform that will provide training and development opportunities throughout various career stages and levels
Works with the business leadership team to insure learning solutions and programs support business drivers and targets
Develops and implements consistent methods and metrics to measure the effectiveness of training (i.e., strategies to measure return on investment)
Implements training projects employing blended instructional technology and solutions; including traditional classroom, web-based, and other forms of learning
Continuously updates and enhances existing programs taking into account new delivery methods and solutions
Creates sound maintenance plans to keep programs current with changing business needs, e-learning technology and business strategy
Assist in all performance management process activities
Represents the business on applicable corporate-wide training initiatives. (i.e. leadership programs, compliance requirements, etc.)
Proactively collaborates with the regional L&D teams and partners with all global colleagues responsible for CIB learning and development
Collaborates with Human Resource Advisors, Compensation, Staffing & Recruiting, Talent Planning and Diversity
Utilizes sound performance diagnostic techniques and consultative skills to drive interventions to improve organizational (not simply individual) performance
Identifies strategies and solutions that are directly linked to organizational and business goals by establishing and maintaining partnerships with key business leaders, SMEs, and vendors to identify and drive performance improvement change
Provides management and consulting services in the area of organizational effectiveness and business performance improvement
Owns and manages all training related budget and allocation process for assigned business
Maintains and ensure accuracy of all L&D related information (i.e. website info, participation, cancellation rates etc.)
Leads and manages a team of L&D professionals
10+ years experience in Human Resources within the financial services industry
Breadth of experience in needs assessments, instructional design, and delivery for multiple modalities (e.g., classroom, self-paced, virtual)
Experience in large matrixed and multinational organizations is preferred

118

Learning & Development for Junior Talent Resume Examples & Samples

Design globally-consistent, cross franchise graduate on-boarding programs for Program Analysts and Associates
Manage regional and global junior learning activities for the Analyst and Associate programs across businesses, navigating the complexities of the organization regionally and globally
Liaise with key business stakeholders, along with global HR partners, including Citi Learning, Graduate Recruitment , Program Managers and HR Advisors on the program design for junior talent across the organization
Design courses in partnership with external vendors, utilizing the completed Analyst Job Frameworks and external benchmarking data as a reference
Support the logistics and coordination of all junior learning and development activity (courses, activities, networking events)
Evaluate and report on the effectiveness of all programs and interventions through the development and analysis of related metrics
Design and implement continuing education programs (post on-boarding) for Program Analysts and Associates, including needs analysis, program design and execution (partnering with business and HR stakeholders and selected vendors)
Stay current with thought leadership on junior talent development in the external market, ensuring that this knowledge is packaged and pro-actively utilized in training design
Work in a collaborative matrix structure, fast paced environment and deals well with ambiguity
Work well in large, complex organizations
Functional knowledge and skills in financial industry
Able to influence and advise senior stakeholders
Familiarity with Instructional Design methodologies and adult learning theory
Services
Knowledge and skills for conducting needs analyses and identifying root causes
Exceptional client service skills
Execution-focused; motivated and driven
Proficient in MS-Office products, specifically Excel and PowerPoint
Familiarity with WebEx or other virtual training software is a plus
Learning and Development (or other relevant HR functional experience) in Financial Services – 6-10 years

119

Learning & Development Fellow Resume Examples & Samples

Work closely with external vendors and internal trainers to coordinate logistics for classroom and virtual offerings. Includes scheduling, communications, virtual conferencing, preparation of training room needs and evaluations
Use our Learning Management System to post, track and report on training offerings
Assist in preparation of training materials
Assist with the creation and distribution of internal communications and marketing, including creative marketing and writing
Event planning and coordination
2-3 years administrative experience
Experience in or passion for training
Impeccable organization and coordination skills
Strong customer service skills and experience providing customer service in an HR function
Program and project management experience strongly preferred
Comfort and ability to interact with all organizational levels
Ability to work and prioritize in a fast-paced business environment
Advanced organizational skills, including demonstrated attention to detail
Ability to take initiative and be a self-starter
Ability to efficiently schedule time and activities
Advanced knowledge of Microsoft Office suite
HTML experience preferred

120

Learning & Development Technology Specialist Resume Examples & Samples

Create and manage audience types, prescriptive rules and assign learning to identified audiences
Create and manage Curricula and Certifications
Upload and publish content to learning management system
Create and manage live training session schedules
Manage Evaluations
Create pre and post-assessments and surveys
Maintain and create player templates and
Manage course categories, locations, resources and facilities
Liaison with CIO Employee Platforms team for LMS configuration
Provide requirements for learning components, assessment, evaluation, reporting, and administrator to Head of Learning Implementation
Manage changing requirements due to new technologies (ie. mobile devices)
Testing of learning solutions in Learning Management System
Technical troubleshooting to determine root cause of issues involved relating to learner experience to include but not limited to: access, course troubleshooting, or other impediment
Manage auto-assignments (prescriptive rules)
Liaise with technology or other learning colleagues concerning data/system integrity escalating issues immediately
Build and delivery of the Implementation Plan for each project - works with the Implementation Lead to carry out plan in systems
Level 3 expertise for technical learning platform interventions due to course or learning content delivery, or other impediment that affects the learner access to the learning content
Some local business consultation around implementation and delivery needs. Subject matter expert for learning professionals embedded into business providing support around use of platforms and best practices

121

Learning & Development Leader Resume Examples & Samples

Implementing appropriate Learning and Development interventions to support our growth ambitions
Developing appropriate L&D solutions to achieve key business goals
Acting as an L&D subject matter expert to the business leaders providing guidance and coaching on key development issues
Proactively driving strategic change initiatives that positively impact business results
Leading a small, dedicated team to deliver our L&D agenda
Developing strong relationships with Talent Management colleagues across the broader EY HR community to leverage capacity, capability and content, as appropriate
Supporting our drive to be an inclusive employer valuing diversity and difference
Leading and facilitating face-to-face development activities one-to-one and in learning groups

122

Learning & Development Senior Manager Resume Examples & Samples

Partner with business leadership and HR BPs to help identify performance gaps and develop/source solutions to improve individual and team performance across the region
Design learning systems and programs that support critical business initiatives
Design employee development programs using a blend of delivery methods (distance learning, eLearning, instructor-led training, self-directed toolkits)
Measure the effectiveness of training programs from participants, facilitators and key stakeholders to improve content quality and deployment
Work as part of the Global Talent Management team, promote best practices and assist with the implementation of other critical business initiatives
Experience in real estate or financial services industries is a plus
Ability to plan, communicate the strategy and pay close attention to detail (ie both strategic and execution)
Strong vendor and project management skills
Must be a team player with the ability to work independently and be accountable for results

123

Leader for Learning & Development Resume Examples & Samples

Strategize L&D integration for entire org (5,000+ employees with many business units & training programs)
Work closely with Employee Relations and Performance Management teams to align Talent programs
Oversee L&D budget, training program design, delivery & vendor control
Liaise with all business units to ensure high level of service provided to all internal clients
Work closely with vendors internal facilitators and global counterparts on the day-to-day running of L&D programs as well as always working together to improve upon existing programs
Work with senior level stakeholders across business units with exceptionally high level of service
5+ years experience as L&D Manager in global company
Experience in M&A
Confident managing senior stakeholders
Proven track record in M&A projects
Experience working in a global company

124

Learning & Development Lead Resume Examples & Samples

Liaise with internal HR and business stakeholders to understand business learning needs
Lead team of Subject Matter Experts and “thought leaders” to build communities of practice and define best practice in learning content and delivery
Define what good looks like in relation to capability in Pearson
Develop high level curricular for learning across 70:20:10
Support the delivery of learning through facilitation and coaching
Lead Learning Specialists
8+ years of corporate learning and development experience
Academic focus/study in learning & development or organizational development preferred
Learning Strategy
Curriculum design
Policy design
Able to work across all levels of the business
Facilitation and coaching
Able to deliver solutions on a global scale

125

Sales Learning & Development Intern Resume Examples & Samples

Assist the Learning Management System (LMS) administrator by updating and maintaining user management data, uploading and managing curricula and generating reports
Schedule and coordinate classroom and webinar training events across offices
Develop and update training content, including training guides and tutorials, workbooks, handouts, tools, charts, job aids, and PowerPoint presentations
Analyze evaluation surveys and report on feedback
Manage the Sales Learning & Enablement communications plan and identify new communication project opportunities
Provide logistical support for national and local training events
Support the full Sales Enablement & Learning team on various projects as needed
At least 0-2 years work experience with a background in learning and development, training, project management, communications,sales or digital media preferred
Experience managing multiple projects concurrently Proficient in establishing priorities and meeting swift deadlines in a fast pace, rapidly changing environment
Able to communicate effectively with business leaders at all levelsHighly organized, detailed-oriented,and self-directed
Experience with MS Office applications - primarily Word, PowerPoint, Excel

126

Learning & Development Leader Resume Examples & Samples

Develops and drives a comprehensive firm wide learning strategy
Partners with local, regional, and firm wide leadership to identify and define training and development needs
Implements programs and initiatives that develop, strengthen and leverage the talent base throughout the Firm
Consults and collaborates with subject matter experts internally and externally to assess training needs and, ultimately, design and facilitate impactful training programs
Leverages a variety of learning technologies to deliver effective and efficient learning solutions
Ensures training is of high quality and aligns with the Firm’s business strategies
Oversees the development and implementation of course content, training manuals, web based training offerings, training props and materials
Establishes metrics and measures the ongoing effectiveness of the Firm’s learning approach
Provides coaching and direction to L&D team
Ensures firm-sponsored Continuing Professional Education (CPE) complies with NASBA standards and other regulatory requirements
Maintains oversight of L&D processes (e.g. program development, Firm CPE compliance, vendor relationships, etc.)
Bachelor’s degree required; Master's degree preferred
Minimum 10 years of experience with progressive L&D responsibility including leadership responsibilities
Experience in a professional services firm or other professional organization of similar or larger size preferred, in which the candidate has been responsible for
Functional and strategic aspects of L&D
Team assessment, management and development for L&D staff
Extensive knowledge of instructional design principles to include: curriculum design, performance improvement, adult learning theories, learning technologies and evaluation methodologies
Proven ability to collaborate, influence, and persuade
Exceptional communication, presentation and interpersonal skills
Exceptional coaching and facilitation skills
Ability to identify problems and break down complex concepts and processes into component parts to be trained
Excellent teamwork, organizational and project management skills
Strong analytical and research skills
Ability to multi-task and prioritize workload in a fast-paced environment
Proficiency with Microsoft Office (PowerPoint, Word, Excel and Outlook) required; experience with Microsoft SharePoint preferred
Experience with learning technology/media development tools preferred (e.g. WebEx, Storyline, Adobe Captivate, Final Cut Pro)

127

CIB Learning & Development Operations Generalist Resume Examples & Samples

Computer literate. Prior experience in administration of relational databases
First-class client service, interpersonal and team skills. Effective verbal and written communication skills. Demonstrated ability to interface appropriately with all levels within the organization. Ability to establish strong partnerships
Strong work ethic – reliable, committed, productive, cooperative, self-disciplined, and trustworthy. Recognizes when it’s appropriate to deliver more than expected. Embodies principles that guide work behavior leading to consistently producing high-quality and accurate work
Excellent attention to detail. Complete work on time without mistakes
Exceptional analytical and problem solving skills. Can raise appropriate questions to clarify, prioritize, and resolve issues
Preferred (but not mandatory) skills and experience includes

128

Asean Advisory Learning & Development Leader Resume Examples & Samples

Contribute to the design and development of Global, Area and Regional advisory learning and development curriculum
Provide the Regional service line leader with a clear approach to L&D across ASEAN based on Area and Global strategy
Consult with and influence key leaders in ASEAN Advisory
Ensure effective communication and implementation of the Asia Pacific learning and development for ASEAN Advisory
Act as a change agent and role model in support of leading edge learning and development and leadership practice
Facilitate the identification of high impact experiences to accelerate the development of the talent in the Region
Prepare, manage and monitor ASEAN Advisory L&D Budget and Education spent
Experienced in planning, including working on content development with key stakeholders, and managing large complex training events/ programs (500 to 1000 participants)
Sophisticated relationship-builder, credible, influential and professional with senior leaders and ASEAN L&D teams
Strong track record in execution of L&D interventions
Demonstrates expertise in theory and practice of learning and development
Excellent coach and facilitator
Commercial, demonstrating a sound understanding of our business model, strategy and priorities
Collaborative team player, able to bridge the gap between country, regional perspective with that of the wider organization

129

Learning & Development Senior Associate Resume Examples & Samples

Contributing to the development and implementation of learning programs, projects and events
Teaming with various groups, emphasizing client-service orientation and attention to detail with project delivery to exceed client expectations
Operating within established budgets while meeting assigned deadlines and deliverables; and,
Incorporating National State Boards of Accountancy requirements, including applicable ones to their Quality Assurance Standard
Training program delivery and management, emphasizing managing and implementing projects and events, as well as teaming with Project Managers, Educational Methods professionals, Subject Matter Specialists, Sponsors, HR and Office Services teams and stakeholders
As both an individual contributor and team member, identification and addressing of Learner needs: actively participating in Learning and Development discussions and meetings; communicating a broad range of Firm services; and, supporting projects, including preparing concise, accurate documents and maintaining project economics while maintaining flexibility for unanticipated issues
Utilization of software to analyze reports and draft summary reports, such as Microsoft Office and other related firm-issued tools Demonstrates proven thorough abilities and success as a team member: understanding personal and team roles; contributing to a positive working environment by building solid relationships with team members; proactively seeking guidance, clarification and feedback; and, keeping leadership informed of progress and issues

130

Learning & Development Resume Examples & Samples

Leading project teams in the creation and implementation of building project teams to meet business stakeholders' strategic priorities and needs, including building project teams comprised of internal sources
Identification and addressing of client needs
Building, maintaining, and utilizing networks of relationships helping to manage resource requirements, project workflow, budgets; and, preparing or coordinating complex written and verbal materials
Content development, including the integration of instructional design, such as adult learning theory, and educational technologies such as self-study, virtual classroom and performance support, and construction of high-level design plans, course designs and required redesigns
Execution of assigned programs and projects
Effective and efficient utilization of internal and external resources
Resource management and allocation to negotiated and/or assigned project budgets
Development, planning, and delivery of conferences, and classroom and technology-enabled learning programs; and,
Utilization of software to analyze reports and draft summary reports, such as Microsoft Office and other related firm-issued tools. Demonstrates extensive abilities to work independently, and as a team leader: supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation; answering questions and providing direction to less-experienced staff; coaching staff, including providing timely meaningful written and verbal feedback and managing relationships with experienced Managers, Directors and Learning and Relationship Directors, Catalog Managers and Business Sponsors

131

Head of Commercial Learning & Development Resume Examples & Samples

40%: Ensure US Commercial Learning & Development team develops best in class training programs
Work cross-functionally with Franchises and development managers to determine training priorities that support the key capabilities for customer facing positions to best perform on the field
Assess US Commercial Training and Development needs based on competencies and gaps for the purpose of the designing, developing, implementing, and evaluating innovative solutions that unify and build a high-performing, patient focused, team
Have a deep understanding of customer engagement models and partner with the Franchise Heads, Heads of Sales, and International Commercial Training leads to implement a consistent customer engagement model across all US Commercial teams
Ensure all key business priorities are covered by well executed trainings with up-to-date material
Drive comprehensive commercial training strategies to support product launches, actively participate in product launch operation teams, and establish effective training operations to support product launch needs
Develop and deliver tools to help Commercial Leaders assess training needs for enhancing skill level for both sales and marketing employees
40%: Ensure US Commercial Learning & Development team delivers best in class training programs
Work cross-functionally with development managers and key franchise stakeholders to determine best commercial training delivery solutions (e.g., plenary, one-on-one, on-line) that maximize the efficiency and effectiveness of the training programs, ensuring
Apply a deep understanding of adult learning principles to lead and direct the Commercial Training and Development team to create and implement effective solutions for the Commercial organization
Ensure appropriate training programs for online delivery are available and can be delivered through an easy to use, centralized on-line platform
Create and utilize feedback tools to assess impact of training programs and provide a framework for continuous improvement
Identify opportunities to enhance blended learning capabilities through the use of technology, particularly in the use of iPad based applications and other digital platforms
20%: Manage and develop the US Commercial Learning & Development team
Manage a team and budget that can effectively operationalize US sales training and development strategies; while supporting development managers career into mentors to the sales force and most knowledgeable leaders about their products and capabilities
Ensure training staff’s product knowledge is continuously enhanced through CME
Create an efficient organization than leverages the whole department capacity to optimize utilization to business priorities
Manage a central budget that will support the funding of all US Commercial training and development initiatives
Staff a highly talented Commercial Training and Development team that establishes a robust talent pool for future leadership positions within the organization by providing key learning and development opportunities for growth and career progression of team members
Provide oversight and direction for the development of Commercial and Sales Leadership curriculum including Aspiring, Onboarding, and First Line Manager development programs
Minimum of a Bachelor's degree required; Master's Degree or MA equivalent in organizational learning and development preferred
Generally 10+ years of experience in the Pharma, Device, or Biotech industry with minimum of 5+ years in a commercial training leadership or 5+ years of management experience
In depth experience working is the U.S. healthcare market with thorough knowledge of U.S. regulatory and payor environments, sales and marketing operations, and commercialization of new product entities
Experience in developing and implementing commercial training processes that provide value to a commercial organization. Processes include managing information gathered from field sales, Commercial franchise key stakeholders, and Commercial Operations colleagues, and successfully integrating the information into actionable training strategies
Have strong communication skills both written and verbal across and up and down the organization was well as the ability to develop and deliver effective management presentations. Ability to demonstrate a high degree of energy, passion, inspirational leadership, and strong focus on quality
Ability to work in ambiguous or new situations by demonstrating a structured approach to diagnosing problems, analyzing alternatives, recommending and implementing best solutions
Proven experience working collaboratively as part of a leadership team, and ability to influence decision making with commercial business stakeholders in a matrix, multi-franchise environment
Demonstrated ability to think strategically and translate business performance gaps into learning and development strategies

132

Learning & Development Supervisor Resume Examples & Samples

Bachelor’s Degree in Instructional Design, Educational Technology, or related field is desired Experience in designing, developing and implementing highly effective training, as well as supervision of staff
Must be proficient in MS PowerPoint, MS Word, MS SharePoint, & MS Excel
Must be familiar with creating workbooks, lesson plans, slideshow presentations, blended learning, and scenario-based training
Should be familiar with the ADDIE and/or SAM Instructional Design Models
Must be detail-oriented, have meticulous organizational skills, and are able to prioritize and work efficiently under the pressures of a highly dynamic work environment
Must have strong interpersonal skills including supervision of staff and client-facing communications
Healthcare and/or Medicaid experience is preferred
Experience with web-conferencing software is preferred
Two years of instructor-led training experience is preferred
Two years of supervisory experience is preferred
Experience with eLearning development tools and creating voiceovers is preferred

133

Head of Global Consumer Banking Learning & Development Resume Examples & Samples

Lead the L&D strategy for GCB businesses (Retail Banking & Mortgages, Branded Cards, Retail Services, GCB Operations & Technology) and Citi Fin Tech
Partner closely with Senior Human Resource Officers for GCB, the HR OpCo and Business leaders to set goals, negotiate budget, set overall learning strategy globally, benchmark to external firms, and import cutting edge understanding of learning that differentiates us from our competitors
Consult with business leaders to ensure that Learning solutions support business/functional goals and company priorities, and produce desired outcomes—identify best approach to meet needs, leverage existing content where possible, partner with design and development colleagues and vendors to build or source new content when necessary, track progress towards desired outcomes
Manage a team that identifies, designs and delivers learning activities, utilizing both internal subject matter experts and external providers of training and development to attain learning outcomes; Manage various related Citi-wide learning activities
Where new content is necessary, oversee the design of learning material and tools, including Web content, train-the-trainer guides, workbooks, handouts, job aids, and syllabuses and promotional collateral
Personally deliver learning programs as appropriate to include advanced leadership, communications, and professional development topics
Collaborate with HR colleagues to provide a seamless learning and development experience for employees
Evaluate all learning activity to determine impact on business outcomes and revise activity based on the insights gained
Increase experiential learning opportunities, balancing traditional classroom learning with 70/20/10 learning model and new learning technologies
Excellent client relationship and consulting skills with senior leaders in HR and the Business
Experience managing/directing a team of 25+ employees
15+ years’ experience in Training, Learning & Development or Organizational Development role
Familiarity and understanding of Consumer Banking Businesses preferred
Platform skills, strong training or performance consultant background
Breadth of experience in needs assessment, adult learning theories, instructional design, and evaluation tools and techniques, with proven experience in practical application
Strong record of operational excellence and ability to move work forward in a matrix environment
Proven experience in organizational change management
Strong project management and leadership skills
Exposure to new and emerging learning technologies and approaches, e.g., mobile, social, virtual, etc
Bachelor's degree in Human Resources, or related field required. MBA or other advanced degree strongly preferred

134

Learning & Development Resume Examples & Samples

Creation, management and enhancement of all store-level (Store Manager, Assistant Store Manager, Department Supervisor) leader onboarding, leadership, and soft skills training. Ensure that all existing and new store leaders have the tools, knowledge, and resources needed in order to perform their jobs effectively
Partner with HR business partners, store leaders and field leadership to assess current learning and development needs through, but not limited to, surveys, interviews, store visits. Ensure training programs and materials continue to be current, relevant and best serve the strategic needs of the business
Researches vendors for externally-facilitated courses and maintains positive relationships with existing vendors
Research & Development – conduct periodic surveys, research new training techniques and best practices, explore innovative ways to deliver training content with a focus on new technology and systems to ensure consistency across all store teams. Utilize data and feedback to help determine course of action, ROI and future needs
Provides delivery support (including, but not limited to: job aids, instructor-led training, learning activities, e-learning content, tools, reference guides, participant guides, facilitator guides, etc.) that speak to social and collaborative learning across multiple generations within the workforce
Engages in basic learning management system (LMS) administration; e.g., class enrollments, progress reports, attendance tracking, etc
Supports the development and execution of cross-functional learning & development projects with the broader Organizational Development and Learning team
Minimum of 4-6 years of increasing responsibility in a Human Resource environment, with at least 2 years in Learning & Development strongly preferred
Bachelors degree in HR, Business, Adult Learning or related field a plus
Retail store training experience highly desirable
Track record of designing and executing successful training programs that drives culture and business results
Proficient in MS Office applications, such as MS PowerPoint, MS Word, and MS Excel
Instructional Design Experience preferred using Adobe Photoshop, Illustrator, Captivate; Articulate Storyline2, etc
Experience delivering learning content in virtual environments
Experience in delivering poised and polished presentations to large groups
Strong organizational skills; proven ability to handle multiple major projects simultaneously, and deliver results
Excellent verbal and written communication skills with a high degree of professionalism
Ability to make decisions based on data, research and trend information
Prioritize and multi-task multiple projects successfully to completion
Resolve problems, handle conflict and make effective decisions under pressure
Work independently and within a team environment in a fast-paced, high energy environment
Organize, schedule and follow instructions
Be resourceful, assertive, detail oriented, energetic and highly self-motivated

135

Learning & Development Training Manager Resume Examples & Samples

Conducts regular needs analysis that inform the development and execution of a strategic Training Plan that support the overarching business objectives, soft and technical skill requirements, various platforms and learning vehicles being used, as well as key evaluation metrics to ensure sustainable behavior change
Partners with the Director of L&D, HR Business Partners, and Business leads on a regular basis to identify appropriate learning solutions tailored to the business needs and those identified by other industry trends and measures such as engagement survey results
Determines the priorities, plans the corresponding programs, learning objectives, course materials, evaluations, and facilitates locally and regionally
Develops course materials, manuals, train-the-trainer guides, multimedia visual aids, assessments that have excellent visual aesthetic and that incorporate appropriate blended learning approaches
Develops and produces e-learning and/or virtual learning modules
Curates content from different sources and learning platforms to unify and streamline appropriate learning paths for career development
Is an engaging and experienced facilitator with a focus on experiential learning through engaging delivery that supports desired and related culture change
Evaluates, reviews, and updates training programs, materials and tools utilized across the country to ensure maximum impact, engagement and development
Manages accurate and relevant survey creation and reports on learner participation, engagement, retention, and behavior change
Actively participates in two-way communication, sharing, exchanging and timely information sharing within L&D community, team as well as the business
Participates in the planning, execution and finalization of projects according to deadlines, internal client needs and within budget. Acquires resources and coordinates the efforts of team members and 3rd party contractors and consultants in order to deliver projects according to plans
Stays up to date with our business industry trends as well as functional best practices in content design/development, delivery, evaluation, engagement and reporting
Seeks to acquire L&D specific awards and certifications to further our reputation as being first in class in the development of our people
Relationship management across each office with office leads, Human Resource professionals and business leads
Minimum of 5+ years of L&D experience, HR, business education and/or psychology
Bachelors Degree required; preferably in Human Resources, Learning & Development, Business, Instructional Design or Education
Proven track record in creating/designing and delivering
Excellent presentation and training/facilitation skills
Strong instructional design and evaluation experience
Solid understanding of adult learning, instructional design and curriculum development
Effective at engaging a variety of audiences and learning styles
Demonstrates excellence in execution
Must be highly skilled in time management to facilitate involvement in multiple projects
Thrives in a creative environment
Relationship management, coaching, and collaboration skills
Effectiveness in building trust, respect, and cooperation among team members
Strong interpersonal and proactive problem-solving skills
Take-ownership attitude
Proficient in Excel, Word, PowerPoint and Keynote
Agency/Marketing experience a plus
Digital experience a plus
Some Travel required in North America

136

Instructional Design & Learning & Development Professional Resume Examples & Samples

6+ years of professional experience with at least 3 of experience in Curriculum Design, Development and Delivery
Bachelor's Degree in Education or related Business major
Training Project Management / Leadership experience
Knowledge of eLearning design and distance learning
Understanding of Training Environment Strategies
Training design and development experience
Experience with eLearning authoring tools
Computer savvy
Microsoft Office/Suite proficient (Excel, Word, Outlook, PowerPoint, etc.)
Great interpersonal skills
Master's Degree in a related field
SAP / WMS skills
Consulting and influencing skills

137

Learning & Development Resume Examples & Samples

Designing technology-based learning: self-study, virtual classroom, job aids, support, including the creation of storyboards for self-studies and utilization of virtual classroom platformsâ€”e.g. WebEx, Breeze or LiveMeeting
Serving as a classroom and/or virtual classroom instructor
Leading a team of creative professionals in the timely completion of assigned projects to established levels of quality
Overseeing the design and conducting an array of teaching, evaluation, and learning assessment projects with emphasis on documenting industry-leading teaching practices

138

Learning & Development Project Manager Resume Examples & Samples

Design project management-focused learning and performance solutions to meet a wide range of business needs across the organization using a variety of technology and traditional delivery methods, including new hire training, on-boarding, tool education, buddy/mentor program, etc
Create motivating and innovative training materials to ensure employees are empowered to execute operational excellence
Assess and analyze training needs and prepare reports to identify gaps and recommend solutions
Assist in the establishment of instructional design and development standards for all existing and future training programs
Develop strategic relationships with internal cross-functional teams and executives to drive program delivery and management
Drive knowledge sharing across functions and locations
Create and manage detailed work plans, including tasks, resources, dependencies and milestones
Manage all aspects of a project, including time, resources and dollars
Facilitate and co-facilitate in-person learning experiences that accelerate sharing, collaboration and innovation
Develop and manage relationships with training/educational external partners to deliver scalable solutions, when needed
Manage small projects to stay current and in-touch with the project management capability within the organization
Minimum 3-4 years of hands-on experience in program and project management
Minimum (5) years of training and development experience
Passion for training, learning and seeing people develop to their fullest potential
Extensive experience of scoping and building out programs from initial concept
Experience designing, developing, managing, and delivering in person learning offerings
Deep instructional design knowledge and the ability to translate complex content and design theories into relevant, engaging, applicable learning experiences/offerings
Strong business acumen with evidence of developing, negotiating priorities and communicating business value
Ability to develop and maintain strong, productive relationships with employees, leadership, partners and other external organizations
Project management capability, excellent organization and detail skills, ability to balance numerous tasks and aggressive timelines
The ability to manage multiple competing priorities and to constantly re-prioritize
An extremely high sense of urgency and ability to work in fast-paced, ever-changing environment
An outstanding focus on achieving a high level of customer service
A sense of humor and ability to strike up a conversation with anyone
Microsoft Project 2010 & 2013
Microsoft SharePoint Services
WBS Schedule Pro
Ability to travel at least 25%
CPLP Certification from the Association for Talent Development (ATD)
PMP for Project Management
Member eLearning Guild

139

Learning & Development Operations Specialist Resume Examples & Samples

Must possess a valid California Driver’s license or ability to obtain by first day of employment
Ability to lift a minimum of 30 pounds
Minimum of 1 year of experience working within a training organization
Ability to provide support and business intelligence for training related forecasts and reports
Experience with SAP Business Warehouse, Business Objects or similar business intelligence
Strategize with Academy leadership to plan, forecast and implement enterprise-wide training programs for one or more Lines of Business (LOB)
Coordinate training initiatives to include all logistics, included but not limited to: booking training facility, creation of courses and sessions and managing enrollment in our SAP Learning Management System (LMS), overseeing materials management, and assigning key resources (both internal and external) to facilitate at local training sites or at a remote location
Demonstrate analytical, problem solving, organization and follow up skills to ensure training efficiency and accurate departmental metrics are reported
Maintain the integrity of training data within a LMS by developing and enforcing quality control through new governance processes and procedures
Provide upfront consulting guidance to Curriculum Development team advising on appropriate learning delivery methods and operational capabilities
Actively promote the use of more efficient, automated processes to our clients through Continuous Improvement efforts to ensure seamless operational support within the Academy and a consistent, centralized business approach for the enterprise
Establish and maintain service level agreements between Leadership and Employee Development in support of LOB clients by the development of team metrics and continuous process improvement
Provide leadership and training to learning coordinator support team members to accomplish PG&E Academy and enterprise business objectives
Establish and maintain service level agreements between Academy Operations and our clients through the development of team metrics and continuous process improvement
Participate in ad hoc project requests as needed (i.e. work with Accounting Analyst for RFP, training vendor invoices, data requests, proctoring test, etc.)
Enhance learning management system capabilities through recommendations and client feedback
Develop work standards for self and team to ensure seamless operational support within the Academy and a consistent, centralized business approach for the enterprise
Ability to create training manuals and procedural documents as needed

140

Claims Learning & Development Resume Examples & Samples

Bachelors degree in related field preferred
Project Management experience required, especially within Learning and Development
Claims/insurance experience is a plus
Applies broad knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data
Applies broad knowledge of problem solving and preparation of reports for analysis and to continuously improve business outcomes
Applies broad ability to leverage learned technical skills in support of team objectives
Applies broad conflict management and problem resolution skills in managing internal and external customer relationships
Provides broad individual decision making and recommendations for further actions for work that aligns with the responsibilities of the role

141

Learning & Development Support Officer Resume Examples & Samples

L&D support & reporting
Strong Team Spirit
Fluent in English and French intermediate level recommended

142

Learning & Development Catalogue Owner Resume Examples & Samples

Manage the L&D catalogue ensuring that it accurately reflects activities and all planned in-house development
Manage the development curriculum by designing development activities that meet the needs of the business using a blend of options to meet all development needs and learning styles
Investigate available training methods and procedures to determine the most effective manner by which to meet specific learning needs
Develop frameworks and tools to support the curriculum and help employees develop their careers and skill sets
Continually review the effectiveness of the curriculum by analysing programme evaluations and metrics to ensure quality of development activity
Manage key relationships with local L&D teams and external providers to get best value
Actively promote development opportunities via open programmes, communication to all stakeholders and L&D events / website
Manage and contribute to L&D projects as required
Degree in Human Resources, Sociology or any related areas
Good understanding of the L&D environment
Experience of working with Learning Management Systems
Experience of designing development initiatives
Knowledge of Capital Markets, Investment Bank, CIB entities and businesses activities is a plus
Microsoft Office (Excel, Access, PowerPoint etc.) package intermediate level
Fluent in English and French is valued
Experience in managing multiple projects with consistent quality and timely delivery
Skilled relationship builder and strong team spirit, able to work and influence at multiple levels
Strong communication skills, with the Ability to deliver messages effectively
Innovation and creativity
Results and delivery focus especially during change
Strong cost focus and commercial orientation
Analytical reasoning and decisiveness
Available for a training period abroad

143

Learning & Development Spec Resume Examples & Samples

Teaches, facilitates and assesses training programs for WellCare
Assesses instructional materials including training manuals, teaching aids, self-paced study and performance evaluation tools and provides appropriate feedback to Instructional Designer and Manager
Conducts research for needs assessments and provides written complete detailed recommendations to Manager
Manages group dynamics through the use of “learner focused” environment and adult accelerated learning methods
Produces professional presentations and training materials including facilitation guides, training aids, assessments, training activities and role play scenarios using MS Word, PowerPoint and other desktop publishing software
Required A Bachelor's Degree in Business or Communications
Required 2+ years of experience in Design and delivery of training programs using strong facilitation and communication skills, evaluation of learner needs, assessment of training programs and implementation of learning solutions for performance enhancement
Preferred Other Experience with Government Programs, Medicare and Medicaid
Preferred Other Direct training and/or work experience with member or provider services, sales, claims, customer service, and/or health management organization
Preferred Other Experience in the following areas/competencies is advantageous: Claims / Member Services / Health Services / Call Center / Sales / Provider Relations Training and development / Corporate University/ HMO, managed healthcare or Insurance professional/ Curriculum development specialist/ Team leader for groups of 25 or more/ Online training / Computer based learning professional/ Public speaker / seminar leader
Intermediate Demonstrated written communication skills
Intermediate Other Ability to read large amounts of technical materials and extract key ideas for use in written / spoken lesson plans and programs
Required Beginner Microsoft Excel
Required Advanced Microsoft PowerPoint
Required Advanced Microsoft Outlook
Preferred Intermediate SharePoint
Preferred Beginner Articulate
Preferred Advanced Adobe Acrobate
Required Intermediate Other Skilled at conducting internet research

144

Learning & Development Trainee Resume Examples & Samples

Fluent in French and English, written and spoken
Used to Microsoft office 365 tools
Reactivity
Solution-finding orientation
Word

145

Learning & Development Expert Resume Examples & Samples

Development skills
Instructional design backgound
Learning Development life cycle
Complete the tasks as planned
Communicate with SME and instructors as in need to gather inputs

146

Learning & Development Contractor Resume Examples & Samples

Experienced with Microsoft Office suite with proficiency in PowerPoint and Excel
Teamwork and Collaboration
Minimum Bachelor’s Degree preferred
The ideal candidate will have 1-3 years of administrative support
Experience in an HR, bio-tech or bio-pharmaceutical environment preferred

147

Learning & Development Director Resume Examples & Samples

Plan, organize, develop, deliver, and evaluate training programs for support, professional, and managerial staff
Responsible for the coordination, management and top leader of the Company LMS system, serving as the LMS Admistrator
Ensures that all staff are trained on the LMS system
Ensures that the LMS system is widely used effectively
Confer with management to develop and implement organizational development services, including job specific, departmental and companywide assessments, to determine training needs
Lead task forces and committees to achieve identified objectives and desired outcomes
Organize and develop company wide training manual(s) and guides, course materials such as handouts and visual materials
Administer Onboarding and orientation sessions and arrange on the job training for new hires.Strategically, ensuring that the highest possible standards are maintained
Writes reports, memoranda, correspondence, newsletters, bulletins, and records
Develop and ensure testing and evaluation procedures are consistently included in all training
Demonstrates continuous efforts to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer services
Coordinates and participates in Instructional Design development of content and modules use in the LMS
Coordinates training activities, arranges classes, schedules, conferences, workshops and instructors for Pentec employees
Conduct or arrange on going job specific, technical training and personal development plans for Pentec associates
Provides performance coaching and train-the-trainer programs
Monitor training programs effectiveness, evaluate and record training activities in employee personnel files
Attend meetings and seminars to obtain information for use in training programs
Participate in the negotiation of contracts, training agreements, including desired training outcomes, fees and expenses
Monitor training costs to ensure budget compliance, and prepare budget reports to justify expenditures
Use graphic instructions such as drawings, layouts, or other technical and visual aids
Operate a variety of office equipment such as keyboard devices, typewriter, microcomputer, fax and copy machines
Performs special projects and other duties as assigned
Extensive Prior experience in handling, coordinating and administering LMS (CONERSTONE SYSTEM PREFERRED)
Prior experience in managing a large companywide training program
Prior experience in matching training and talent management development plans
Knowledge of healthcare disciplines(nursing, pharmacist, administrative, managerial, sales, etc.) and organizational dynamics
Knowledge of adult learning, instructional design, and curriculum development techniques
Knowledge of leadership/management/organizational development, assessment protocols, change management strategies, and processes
Effective presentation, group facilitation skills and taskforce/committees high level experience
Ability to motivate and coach individuals
Ability to maintain a high level of confidentiality
Ability to organize and prioritize duties
Ability to operate a personal computer and use various software programs such as Word, Excel, PowerPoint and Outlook
CB*

148

Head Learning & Development Region Europe Resume Examples & Samples

Establish and refine Learning and Development (L&D) strategy for the region of Europe
Introduce the regional Center of Expertise and advise Cluster Leads throughout Europe
Establish a regional learning organization that becomes a benchmark in creating and delivering high impact learning solutions, and thereby significantly contributes to ABB’s success by being instrumental in helping people and organizations in living ABB’s values
Contribute to international projects for the purpose of creating global product portfolios
Evolve L&D services relating to management development by identifying customer requirements
Advise management teams on strategy development, change/conflict management, etc
Ensure best-in-class learning solutions based on local, regional and global business needs

149

HR & Learning & Development Co-ordinator Resume Examples & Samples

Administration support to HR Business Partner and Competence Development Managers in collation of training needs analysis and solutions
Support the creation of annual competence development plan in line with needs of the business
Produce management reports on Competence Development in region
Provide administration support to talent review group
Producing and presenting training manuals and materials for in house courses
Support logistics and coordinate all development based events including: managing the master schedule, logistics, venues, materials, participants and communications for all events and programmes
Coordinating evaluation process, collating feedback reports
Providing on-going guidance and support to all LMS users
Experience gathering, consolidating and delivering complex data accurately and within tight deadlines
Experience in working with confidential and sensitive data
Strong communication skills, verbal and in writing

150

AVP, Learning & Development Resume Examples & Samples

Move broad training initiatives from needs assessment to design and delivery (various media and modalities)
Act as a partner to HR Consultants, Advisor-facing groups and other business leaders to determine training needs and provide learning solutions
Develop learning objectives and strategies to build employee capability and drive Advisor adoption
Establish curriculum and learning plans for assigned domains
Complete required administrative tasks (e.g., LPL U and Learning Center) as determined

151

AVP, Leadership, Learning & Development Resume Examples & Samples

Partner with business leaders and HR COEs and Relationship Managers to define and drive leadership development strategy
Design, development and delivery of blended leadership development programs
Partner with third-party providers as needed
Marketing and communications around leadership development programs
Lead measurement and evaluation efforts around leadership development investments
Collaborate with LL&D team members to ensure successful delivery and logistics management for leadership programs
Own content of leadership development programs
Assesses learners’ participation levels in development programs and follows up with learners to enhance participation and engagement
Provide consultation and solutions to stakeholders as needed
Work with CIT stakeholders and vendors to define and document requirements, deliver solutions and achieve results
Participating in other projects as needed
5-7 years of relevant experience in HR talent development, preferably specializing in management and leadership development, with a proven track record of managing complex programs and projects
Consultative skills for collaborating with stakeholders to understand issues and provide counsel and/or solutions
Exceptional verbal and written communication skills; strong relationship management skills
Ability to thrive in ambiguity, apply probabilities to various outcomes, think about risks, and create plans to work around and mitigate these risks
Strong influencing and coaching skills
Demonstrated ability to work on multiple projects or work streams simultaneously within a dynamic environment
Knowledge of HR systems and processes is preferred
Comfort with technology; ability to learn new software and systems quickly
Strong work ethic and demonstrated ability to achieve results and drive projects to completion
Excellent MS Excel skills

152

Director of Learning & Development Resume Examples & Samples

Design, plan, implement, coordinate and/or present corporate training programs in accordance with current Hilton & Waldorf Astoria requirements including harassment-free workplace, diversity, new team member orientation, communication, compliance, trainer certification, leadership and service series and other related training to meet specific departmental needs. Plan and conduct meetings with department managers, trainers and employees to review performance trends, develop action plans and give recognition
Lead or actively participate in project teams or committees whose focus is on analyzing guest feedback, experience and problem resolution results, team member engagement, and developing strategy and executing action plans to improve service and team member engagement
Review hotel training business plan and update as necessary. Analyze current training needs for the hotel, departments and individuals and make recommendations as needed. Develops or researches training for specific hotel needs. Develop annual training calendar. Compile monthly and quarterly reports of training activity
Ensure the tracking, inputting, maintaining and auditing of all individual employee training records including orientation records for new and existing employees in a computer system
Monitor educational assistance program
Maintain all training materials and track equipment and material use to prevent loss of
Knowledge of various methods used to conduct needs analysis
Knowledge of Adult learning theory and the essential elements of training
Knowledge of how to develop training programs
English language writing skills to develop written correspondence and training materials. Ability to relate in English to all levels of management and employees in spoken and written form
Ability to observe employees in the work place, analyze operation and detect issues of concern with regard to areas such as employee performance, grooming, training, policy adherence and morale

153

Learning & Development Lead Resume Examples & Samples

A minimum of a Bachelor’s Degree is required
A minimum 5 years professional experience with a minimum of 2 years in training, learning and development or adult education is required
Supply Chain Planning and SAP- ECC and APO knowledge is preferred
Training design and development experience and knowledge of adult learning strongly desired
This candidate must possess the ability to work independently and efficiently with the ability to manage multiple assignments with conflicting priorities, ability to address issues quickly, be detail-oriented, and be able to manage white space in a changing environment
The position also requires intermediate knowledge of MS Excel, Word, and PowerPoint.Training & Development

154

Core Business Services Talent Learning & Development Program Administrator Resume Examples & Samples

Work with program managers to identify training program requirements especially administration to ensure proper and consistent organization across Greater China
Identify target participants and manage communications with participants, including logistics and pre-work communications
Communicate with facilitators regarding logistical arrangements of training programs and arrange meetings that are required for the programs
Work with Global Shared Services (GSS) Dalian People Shared Services to manage training logistics in the learning administration system
Monitor the program budgets and highlight potential budget overruns
Arrange meals, hotels and flights for courses that require participants to travel
Work with service line group administrators regarding course registrations and attendance swaps, and timely update registration lists with group administrators before commencement of programs, as well as informing instructors of the changes
Analyze training data (e.g. evaluation, interviews) to provide meaningful findings to address business needs

155

Intern, Learning & Development Resume Examples & Samples

Principally will be expected to perform data entry and maintenance of employee training records in our learning management system (LMS)
Accurately reads information provided and records learning history and other learning data in the LMS
Compiles and analyzes information, prepares and proofreads reports
May assist with customer service support for learning-related inquiries and troubleshooting requests
May also be requested to perform other learning-related activities such as vendor research and training materials copying and shipping
Other administrative responsibilities

156

Learning & Development Senior Associate Resume Examples & Samples

3-5+ years of experience in instructional design and development (particularly computer-based and mobile learning)
3+ years of experience using learning management software (such as SuccessFactors) and learning management processes
3+ years of previous experience in program/project management skills including client management experience
Experience using learning management software (such as SuccessFactors) and learning request tools (such as ServiceNow)
Experience in supplier oversight
Demonstrated ability to coach others
M.S. degree in Instructional Systems Technology, Performance Technology, Adult Learning, or related experience/education
Human Performance Improvement (HPI) Certification

157

HR-learning & Development Student Placement Resume Examples & Samples

Assist the senior L&D leaders in coordinating talent development events, projects, strategic initiatives, business unit sales meetings and recruitment centres
Coordinate sales team training days
Contribute to the development and execution of student and graduate recruitment and induction
Administrate online Compliance training for all new employees and deal with queries for ongoing training modules
Coordinate the copy approval process for the Learning and Development team
Support the on boarding and induction programme for new starters
2 years of degree level study completed
A minimum of 2:1 achieved in first year of study
Business related degree types preferred
Good commercial understanding and awareness
Strives to keep updated on industry trends
Seeks opportunities to learn and grow professionally
Flexible and adaptable team player
Actively seeks feedback, appreciates and uses constructive criticism
Bounces back quickly from disappointments and mistakes; learns and moves on quickly
Excellent organisational skills
Presentation skillsAdministration

158

Telematics Learning & Development Technical Writing Co-op Resume Examples & Samples

Develop, write, and edit content for our online Knowledge Base (50%)
Create layouts for online portal content (10%)
Draft and edit communications for internal audiences (20%)
Review and make recommendations on revisions to online content (10%)
Write and edit copy for training materials (10%)
Work with a team of training professionals and Product Managers

159

Learning & Development Program Administrator Resume Examples & Samples

Manage training room bookings
Coordinate registration for training programs and prepare attendance list
Send joining instructions and course evaluation
Arrange printing of training materials
Set up training room/facilities
Liaise with trainers and external vendors
Handle queries on training programs / CPE hours
Monitor and report on absentees
Maintain CPE records for all staff via in-house learning system
Prepare learning reports / collate learning information
Provide support to trainers on logistic matters
Provide on-site support during overseas/external training programs
Monitor training needs and compliance
Diploma holder with at least 2 years of experience in a similar role
Proficiency in MS office applications
Ability to multi-task as well as work independently and in a team
Detail oriented and possess initiative
Overseas travelling is expected ( within ASEAN)

160

Head of Learning & Development Resume Examples & Samples

Drive the vision and execution of a Bank-wide Learning and Development program that ensures all Team Members within the company receive training to not only help them succeed in their current roles, but to prepare them for their next role within the company
Continuously look to raise the bar on Learning and Development within the Bank, with the goal of having the Bank recognized as a true Learning organization
Provide day to day oversight of the Training function and team, including planning, budgeting, and administration of the group
Develop strong partnerships with the Business and Functional Leaders, the HR Business Partners and the Talent Management Team, to ensure the development and delivery of relevant and effective training throughout the organization
Serve as, and develop a strong team to play a consultative role within HR and the Business to assist in diagnosing needs and providing effective solutions to address those needs
Develop strong partnerships with the Learning & Development teams within BNP Paribas, our parent company, to share and leverage Best Practices within the Group
Keep abreast of new developments within the Learning Community, both in technology and alternative learning methodologies
Requires broad management and leadership knowledge to lead project teams multiple job areas. Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function
Requires 12-15 years minimum prior relevant experience
In-depth knowledge of learning theory and practice in design, development, delivery, and evaluation for online, live sessions, and blended learning solutions
Experience managing an LMS
Experience in overseeing a corporate learning and development function, including soft skills, leadership and job skills training
Work experience within an HR organization
Great communicator, with excellent written and verbal communication skills
Proven experience in developing and successfully implementing vision and strategies around learning
Strong professional presence and excels at partnering across an organization. Has superior influencing skills
Ability to make decisions without having all the data, however will also not shoot from the hip when the key facts aren’t known
Strong strategic and critical thinking skills; ability to see the “big picture” while also diving into details as necessary
Ability to interact successfully up and down the organization, and whose counsel is valued by the executive team
Has passion around developing individuals and themselves. Continuously looking at how to improve processes, training offerings and delivery and their own effectiveness
Strong project management skills and is able to deliver even through turbulence
Very high EQ level, and superior leader. Has a strong eye for talent, and has developed their successor in prior roles. Able to inspire their team and those around them to superior delivery
Attracts great talent to themselves, and is someone others want to work

161

Learning & Development Officer Resume Examples & Samples

Planning & Deployment of large learning events
Course Management
Building and strengthening stakeholder and vendor relationships
Facilitation and coaching

162

Learning & Development Officer Resume Examples & Samples

Experience in training (certificate IV preferred)
Holds a Hospitality or Education diploma
Experience in working in hotel-related operational positions preferred, or other customer-service fields
Experience in administrating a learning management system
Strong presentation, facilitation and coaching skills
Good organisational and inter-personal skills
Demonstrated interpersonal and communication skills to effectively work within a team environment and communicates in a positive manner with all levels
Able to work a minimum of 3 days per week

163

Learning & Development Instructor Resume Examples & Samples

Work directly with SC Management providing feedback and reports on strengths as well as opportunities for improvement for participants in Service Center training programs
Evaluate programs via observation and survey methodology and report metrics, effectiveness and Key Performance Indicators to L&D Management and SC Leadership—including, but not limited to SC Onboarding, New Broker Training Part 2, Trade Training and seasonal training, as needed
Maintain minimum of 8 hours per month answering phone calls in the Service Center
Intermediate knowledge of adult learning principles
Ability to plan, manage time effectively and be productive with multiple concurrent tasks
Outstanding ability to collaborate with teammates, Service Center Management, subject matter experts, various groups and others when needed on project planning, development, and implementation to ensure high quality results
Expert ability to mentor and coach associates in communication and feedback skills
Effective active listening skills, positive and can-do attitude and commitment to quality
Excellent attention to detail and quality, including strong report writing and recordkeeping ability
Excellent problem-solving and decision making skills
3+ years experience in customer-facing call center required
2+ years financial services industry experience required
1+ year experience working within an ADDIE work environment or similar methodology preferred

164

Learning & Development Instructor St Louis Resume Examples & Samples

Partner with Service Center internal and external stakeholders to design and facilitate training programs that meet the needs of the organization; with an emphasis on SC programs
Deliver high-energy, effective classroom courses to a variety of Scottrade associates to ensure the program objectives are met and evaluated to the specifications put forth by the L&D Analyst and internal customers
Oversee the production and maintenance of training curriculum, schedules, presentations, course objectives/agendas, quick reference guides, training records, and other materials
Serve as a resource for SMEs in programs for presentation development opportunities to improve ILT skills and effective learning
Partner with L&D FINRA Licensing Specialist to assist in mentoring trainees through the licensing program
Ability to explain complex subjects in a clear and interesting way as well as emphasize the importance of content and how it relates to associate success
Outstanding customer service skills and team player abilities
Intermediate level proficiency with Microsoft Word, Excel, Outlook and PowerPoint
Bachelor’s degree in Education / Training, Business, Finance, or a related field, or equivalent combination of education and experience required
2+ years training or coaching experience in a customer service environment preferred

165

Director of Learning & Development Resume Examples & Samples

Design, development, training processes inclusive of the legal and Human Resources approval process
5-8 years of Education, Communications and/or Training experience
3+ Years of Retail or Marketing experience highly desirable

166

Learning & Development Lead Resume Examples & Samples

Effective delivery of curricula for your subject matter area; you will act as a project manager to provide efficient and effective curriculum delivery
Accurately managing budgets for your subject matter’s programs
Providing robust analysis and feedback around the direction and alignment of the curriculum to business needs
Reviewing learning requests/change requests to determine the appropriate blend of information and inform build/buy decisions
Implementing cross-subject matter initiatives within your respective area -Contributing to best practice design and development
Producing and maintaining defined curriculum roadmaps that support progression through Avanade career paths and role families
Managing annual, quarterly, and monthly demand from Business Units as a core input to your functional strategy
Leading the annual learning planning process with key stakeholders - Ensuring clear learning plans for each Market Unit, with measurable links to the strategic priorities
Developing capability plans to build relevant skills and behaviors to achieve strategic priorities and initiatives
Driving all content to a blended learning and mobile platform focusing on the user experience, effectiveness, and accessibility of content/services
Developing and maintaining relationships with key learning stakeholders
Oversee and guide LBP team on key deliverables
5-7+ years of experience in a learning development or consultant role
2-4+ years of management experience
Demonstrated experience in a technology solutions organization and can demonstrate a developed understanding of the market and particular challenges facing the industry from a HR perspective
Demonstrated advanced knowledge of project management methodologies and full learning project lifecycle
Examples of adapting to changing business environments and embracing change -Examples of effectively consulting across a range of stakeholders and business areas
Demonstrated ability to influence and negotiate -Demonstrated business and L&D acumen, including strong problem solving skills and critical thinking
Examples of complex, conceptual, and innovative thinking
Experience working within a commercial environment -Experienced in leveraging shared resources and infrastructure to maximize cost-efficiency -Excellent communication, presentation, and facilitation skills at all levels
Excellent planning, organizational, and time management skills

167

Learning & Development Instructor Resume Examples & Samples

Facilitate Red Hat certification exams
Guide discussions with customers to scope training needs
Coordinate with the Consulting team for consulting engagements
Assist the Training Services Sales team in sales initiatives to grow the training business
Act as a technical account manager (TAM) for a dedicated set of training partners; help them train instructors and assist them as they grown their business
Work with the Global Certification and Curriculum team to design and test new courses and certifications
Build and deliver customized courses
Participate in internal projects and pilots as needed to ensure offerings are effective prior to wide-scale general availability
Solid background in Linux or UNIX system administration and deployment
Ability to communicate effectively at all levels cross the organization
Exceptional course facilitation and management skills
Willingness to travel up to 100%
Virtual facilitation experience
Experience in software development is a plus
Red Hat Certified Engineer (RHCE); Red Hat Certified Architect (RHCA) or additional certifications toward higher RHCE levels is a plus
Knowledge of additional cloud technologies, e.g. VMware, Citrix, AWS, or Azure, is an advantage
Initiative, positive attitude, team-oriented, and highly enthusiastic
Fluent English language skills with solid writing, presentation, and interpersonal communication skills
Demonstrated ability to work both on your own and as a member of a collaborative team

168

Coordinator, Learning & Development Resume Examples & Samples

Support Learning Management System (LMS) including
Education Required: Associates or Bachelor’s degree is a plus
Experience Required: Proficient in Excel, Word, PowerPoint
High level of customer satisfaction
Experience with Learning Management System (LMS) is a plus

169

VP of Learning & Development Resume Examples & Samples

Partner with ClubCorp Operations and Home Office Department Heads to ensure solid training of their teams
Oversight of the delivery of on boarding and training programs
Analyze causes of performance improvement opportunities and recommend appropriate solutions, including non-training and vendor-produced solutions for all audiences
Lead the development of leadership development processes and tools that address identified gaps, specifically at the leadership level (Manager and above) and ensure it is implementation development plans
Lead the development of programs, processes and tools that enable Employee Partner line staff and Department Heads will perform and progress within our business
Determine learning method and process needed for each audience – paper, blended, technology
Develop identified pathways for successful career progression in the organization and create support materials and resources
Lead the design of Implementation plan for each learning & development program/initiative
Evaluate training programs and performance solutions
Coach, direct, review, and edit the work of the L&D Team along with any vendor support work
Partner, coach and direct L&D team to achieve results
Partner with leaders in operations and all functional areas to evaluate effectiveness of processes and ensure that needs are being addressed
Manage direct reports to ensure performance, development, and engagement
Research, compile and communicate financial requirements of learning & development programs to appropriate leaders
Achieve budgeted targets
Facilitate or conduct meetings as necessary
Collaborate with the People Strategy Team on all learning & development programs & processes
Continue to develop own knowledge, and assist other team members in gaining the knowledge they need to provide adequate backup
Develop and maintain relevant knowledge in the ClubCorp operations by attending Team Meetings, building relationships, studying other groups programs, reading trade publications, etc
Learning Management System - Accountability
Testing/Tracking and Compliance
GM On Boarding program inclusive of a well-defined new hire training
Improved Delivery process for all Clubs
Define and oversight of Regional Training Hubs ‘Clubs’/ Centers of Excellence
Bachelor’s Degree in related field (advance degree preferred)
Minimum 3 years management / supervisory experience
Strong budgeting/financial analysis skills
Knowledge of organization development / leadership development
Prior experience with multi-lingual L&D solutions – localization of programs (paper, blended and technology)
Prior experience developing blended/e-learning programs
Prior experience with Private Club, restaurant / retail industry a plus Multiple language skills a plus
Learning technology experience
Localization of training
Effective planning and organization
Building collaborative relationships
Project/process management
Communication skills (written, verbal, presentation)
Coaching skills
Expertise in using Microsoft Office applications (Word, Excel, PowerPoint, Project)
Comprehensive knowledge of oral and written communication techniques to develop quality training related documents and presentations

170

Learning & Development Senior Manager Resume Examples & Samples

Functional and strategic project leadership and people management responsibility
Cross functional /multi-channel development, implementation and management of national projects
Leading the knowledge and skill development of training resources in all channels. They will coordinate efforts with a team of developers to deliver needed training programs for functional and general skill development as well as certify trainers to deliver complex training programs
Collaborate with direct reports, senior leaders and learning & development to identify and translate business needs into learner centered training solutions and execution plans for national and multi-channel projects
Influence the direction and outcome of national projects/programs to ensure that the customer experience, learner experience, business expectations and learning and development needs are met
Plan, manage, and implement training initiatives and channel specific programs/projects
Complete oversight on large-scale projects. Responsibilities include planning, developing, trainer readiness, budget, gathering and implementing stakeholder feedback, and collecting Return on Investment data to determine learning effectiveness of programs
Leads the development and support of new programs and next level trainer development and certification programs
Observes and ensure teams observe in field sales/service interactions; classroom training and calibrations with training leaders
Partners with client leadership to assist internal clients to respond to employee development needs
Conducts observation and coaching of developers and provides feedback in support of developer skill sets
Partners with training delivery and client group operations partners to ensure learning solutions are created to meet business needs, close skill gaps and provide reinforcement strategies
Facilitates and manages the facilitation of large scale meetings, symposiums, workshops with cross functional employees enterprise wide
Demonstrates proficiency in learning & development tools and applications to conduct and develop training for classroom or virtual delivery and/or new modalities
Coaches and motivates employees to achieve optimal performance, providing feedback to leadership as needed
Models the trainer & developer core skills

171

Internship Learning & Development Resume Examples & Samples

Support in the planning, organization and implementation of classic people development arrangements (e.g. workshops, trainings, e-learnings)
Contextual and organizational preparation and postprocessing of workshops and trainings
Preparation of course and training documents
Assistance in the revision of processes and relevant documents
Cours management including administrative tasks of assigned courses
Support in various educational subjects and in the implementation of people development projects
Support in various marketing and communication activities of the whole Learning & Development offer

172

Learning & Development Leader Resume Examples & Samples

Lead the Learning & Development strategy for our Global Marketing and Sales teams
Partner with HR Business Partners to identify learning needs, build and drive a comprehensive learning strategy
Partner with sales learning team and across L&D to ensure program & content congruence
Design and deliver training programs, team development approaches and individual coaching as required
Participate as an active thought partner and team member within the global learning & development team, the HR leadership team and the sales learning team
Provide regular data reporting, sharing insights on the impact of L&D interventions to the client team and HR Leadership team at Facebook
15 + years of experience within an L&D organization
10+ years of 1-1 Coaching with Managers and Leaders
Training Program Facilitation, Organization Development, Organizational Design and Consulting
Human Resources Business Partnership
Business Consulting
Instructional Design and Program Development
Important that candidates are familiar with the technology industry and the challenges and demands it places on HR professionals, including L&D

173

Corporate Learning & Development Technician Resume Examples & Samples

Oversees the distribution of learning through the enterprise learning management system; including building of courses, assignment of courses, tracking completions, rosters etc
Manages the administration including scheduling, ordering materials, faculty assignment and coordination of all enterprise instructor-led courses
Assists associates through Helpline or in-person with questions related to Corporate Learning or other HR programs in order to bring forth an appropriate referral and/or resolution
Reviews the accuracy and/or integrity of information to identify problem areas while ensuring legal and regulatory compliance and work efficiencies are maintained
Provides analytics by running accurate reports, providing updated and timely reporting tools, gathering and analyzing information
Ensures daily work activities and participation in short-term and long-term projects/initiatives align with the High Performing Team Initiatives
Disseminates relevant information while exercising discretion in sharing confidential information within and outside of the HR Division. Provides subject matter expertise in training/educating internal and external customers
Provides thorough and effective customer service when interacting with internal and external customers
Participates in ad hoc and/or project groups as assigned
Experience with a learning management system and the application of policies, practices, and procedures in a business environment
Personal computer operation with skills in various software applications including word processing, spreadsheet, electronic mail and presentation
Excellent organization skills, attention to detail with high degree of accuracy, and the ability to work somewhat independently
Ability to meet deadlines under pressure
Ability to collaborate in a cross functional team setting
1-3 years of Administrative systems experience
Experience in HR setting preferred

174

Learning & Development Trainer Resume Examples & Samples

Develop/deliver new hire, project/program, soft skills and/or support modules
Develop/administer program assessment tools (i.e. exams, quizzes, performance demonstrations, etc.)
Identify/integrate soft skills and/or support training based on business needs/objectives
Determine behavioral/performance objectives
Assess student performance based on learning objectives
Utilize appropriate evaluation methods to measure performance and competency
Integrates interactive exercises into training
Read audience cues and tailor presentation to needs
Maintain/update training materials
Monitor calls to improve effectiveness of training programs
Writes and distributes training alerts
Confront/resolve student issues
Establish and maintain professional team relationships with peers, management and other departments
Drive representative certification process
Maintain records for all training/education activities
Provide development of staff members by sharing knowledge, skills and expertise
Positively promote department and company image
Attends implementation, STO or other meetings and acts as a representative of the training department
Actively participate in department/organization performance improvement activities
Serve as a role model for excellence in customer service and team work
At least 2 years, experience in a training/education or related position required
At least 2 years healthcare, pharmaceutical and/or oncology experience preferred
Prior sales experience preferred
Previous experience in a call center environment required
Working knowledge in adult learning principles/education process required
Computer proficiency in Microsoft Office Suite including Microsoft Office: Word, Excel, Outlook and PowerPoint 2013 required
Demonstrated group facilitation and stand -up presentation skills required
Ability to perform in high pressure and fast-paced environment and handle multiple tasks simultaneously
Ability to manage own work load and priorities
Proficient in operating presentation/media equipment

175

Healthcare Learning & Development Supervisor Resume Examples & Samples

Bachelor’s Degree in Instructional Design, Educational Technology, or related field is desired Experience in designing, developing and implementing highly effective training, as well as supervision of staff
Must be proficient in MS PowerPoint, MS Word, MS SharePoint, & MS Excel
Must be familiar with creating workbooks, lesson plans, slideshow presentations, blended learning, and scenario-based training
Should be familiar with the ADDIE and/or SAM Instructional Design Models
Must be detail-oriented, have meticulous organizational skills, and are able to prioritize and work efficiently under the pressures of a highly dynamic work environment
Must have strong interpersonal skills including supervision of staff and client-facing communications
Healthcare and/or Medicaid experience is preferred
Experience with web-conferencing software is preferred
Two years of instructor-led training experience is preferred
Two years of supervisory experience is preferred
Experience with eLearning development tools and creating voiceovers is preferred

176

Director of Learning & Development Resume Examples & Samples

Training and channel delivery (classroom, internet-based learning, technology such as webinars, LMS systems, videos, social media forums, performance support aids, and more
Entry level, Emerging Leader, and Leadership Development approach within a university concept
Competency model development
Succession planning
Senior leadership Development
Bachelor's degree required, Master's degree preferred
SPHR or other HR Certification preferred
Minimum of twelve (12) years progressive experience in leadership and learning development program development, including a minimum of seven (7) years of supervisory responsibility, with experience in a professional services/partnership firm/highly complex organization required
Experience designing and leading strategic learning agenda, talent reviews, succession planning, leadership development, manager development, professional services skills development. Knowledge of coaching and assessment techniques
Senior level expertise in instructional methods and training techniques including curriculum design principles, adult learning theory, and blended learning strategies
Knowledge and experience around mobile platforms and micro-learning
Leadership, analytical, organizational, interpersonal, project management, and impactful communication/presentation skills with large audiences and senior management
Excellent project management and organization skills
Experience working with LMS Systems and heavy project management experience
Ability and desire to lead and supervise others
Provide exceptional client service
Be current on learning strategies
See the "big picture" as well as the details
Exhibit a sense of urgency and commitment to quality and the timely completion of projects
Travel up to 20% and ability to work non -traditional hours as needed

177

Analyst, Technical Learning & Development Resume Examples & Samples

Independently track, collate and analyze client training and compliance information in order to identify learning and development needs for client departments, forecast training requirements and monitor performance and compliance
Prepare and write relevant documentation in order that all stakeholders are fully informed of training information and all statistics are documented
Execute instructions and requests, plan and organize training schedules and resources and make appropriate arrangements to ensure that training is carried out efficiently and in line with relevant policies and processes
Update, maintain and provide data on training information in order to ensure information is accessible and kept up to date for the business
Create reports and identify training requirements in order to keep clients informed of their compliance and training needs and responsibilities
Build upon technical skills and knowledge of the business in order to continually grow your personal contribution to the business
Manage the administration for the training area such as monitoring course completions and qualifications, developing and monitoring course materials and coordination of meetings in order to provide an effective administration service
Coordinate and manage vendor contracts (i.e. schedule contractor training delivery, pay invoices) to ensure training is scheduled effectively
Develop and coordinate training schedules to ensure materials are kept up to date
Develop and maintain effective relationships with key stakeholders
Develop and maintain analytical systems, models and procedures in order to support design solutions and enhance efficiency and operability
Challenge existing ways of working and continuously seek ways to do things better in order to drive greater efficiencies within the technical L&D area
Manage the day to day relationship with vendors, including negotiation, interpretation and application of established contractual agreements and/or service level agreements to ensure adherence to standards and best outcomes for National Grid
Assist and coordinate work on projects by contributing to developing project standards and processes to improve project delivery within the relevant function
Proactively research, produce, monitor and analyze training information to enable thorough analysis of key themes and trends for complex issues
Manage the day to day relationship with clients in order to fully understand their requirements, deliver appropriate, customized solutions and advice, and build cross-functional working in line with National Grid policies and processes
Develop and maintain strong relationships with key stakeholders in order to share best practices, provide technical advice and build bases of influence
Keep up to date with external training developments in order to ensure the optimization of best practice for National Grid
Effectively manage all aspects of vendor relationships
Minimum of 2 years of related experience, or equivalent work experience
A college degree in a related area such as Applied Mathematics is preferred
Complex analytical skills in order to understand, analyze and collate relevant information
Knowledge and experience of industry best practice in record management
Knowledge of learning methods and understanding of best practices
Knowledge of National Grid's business operations, company policies and practices
Knowledge of relevant industry practice and legislation
Understanding of project management techniques and methods
Experience and proficiency in relevant company related IT systems
Experience with HR information systems, Learning Management Systems, and relevant software e.g. Microsoft Office products (Excel, Word, PowerPoint)
A college / advanced degree in a related area such as Applied Mathematics are preferred
Strong knowledge and experience of industry best practice in record management
Strong knowledge of learning methods and understanding of best practices
Strong knowledge of National Grid's business operations, company policies and practices
Experience with project management techniques and methods
Strong experience and proficiency in relevant company related IT systems
Strong experience with HR information systems, Learning Management Systems, and relevant software e.g. Microsoft Office products (Excel, Word, PowerPoint)
SQL and VBA Experience a plus

178

VP, Learning & Development Resume Examples & Samples

Oversee the development and implementation of Mandatory, Technical Skills, and Professional Skills Curricula
Minimum 10 years relevant professional experience
Experience sourcing, implementing and managing Learning Management Systems
Familiarity with a variety of training delivery modes (e.g. instructor led, web based, video based, podcasting, etc.)
Demonstrated knowledge of current trends in learning and career development
Strong collaboration and influencing skills
Proficient in MS Power-point, Word and Excel
Passion for helping others flourish

179

Learning & Development Spec Resume Examples & Samples

Teaches, facilitates and assesses training programs for WellCare in office and remote settings
Schedules training programs and prepares training status reports, assessments and evaluation tools
Required 2+ years of experience in Design and delivery of training programs using facilitation and communication skills, evaluation of learner needs, assessment of training programs and implementation of learning solutions for performance enhancement
Preferred Other Experience in the following areas/competencies is advantageous: Government Programs, Medicare and Medicaid/Clinical practice in a hospital , clinic or other provider setting/Claims / Member Services / Health Services / Call Center / Sales / Provider Relations Training and development / Corporate University/ HMO, managed healthcare or Insurance professional/ Curriculum development specialist/ Team leader for groups of 25 or more/ On line training / Computer based learning professional/ Public speaker / seminar leader
Preferred Licensed Certified Social Worker (LCSW)
Required Intermediate Other Skilled at conducting Internet research

180

Learning & Development Director Resume Examples & Samples

Collaborate with appropriate business partners to identify business/learning opportunities
Perform needs assessments to identify training opportunities that will support strategic organizational goals
Conceptualize, create and manage trainings that will address the various needs of the business with implementation to stores nationwide at all levels for multiple brands and concepts
Lead, develop and implement product training strategies within our stores and work with subject matter experts to create an action plan and determine the most optimal method of delivery
Liaise with Regional Human Resources Directors on the development of field associates
Develop a strategy to proactively identify emerging trends on training results from the field
Define and track the measurement of success related to implemented trainings and complete ad hoc reporting as necessary
Act as a business partner with field management to strengthen relationships and promote “train the trainer” implementation strategies
Some travel may be required
5+ years of training and development experience, preferably in a retail environment
Demonstrated experience writing training materials
Ability to develop interactive, creative, and comprehensive training programs
Superior written, presentation, communication and interpersonal skills
Strong strategic and critical thinking skills
Proven relationship building skills
Professional communication style
Collaborative working style
Flexible leadership working style
Ability to work in a fast paced, deadline driven environment which demands high quality, creativity and consistency
Proficiency with Microsoft Office (Word, Excel and Powerpoint) and ability to learn new systems

181

Learning & Development Co-ordinator Resume Examples & Samples

Planning courses, booking venues and arranging facilitators
Help to manage relationships with external training providers
Communicate effectively with delegates and line managers to ensure good fill rates for programmes
Maintaining records of training, to a highly accurate level in order to demonstrate compliance
Provide complex and accurate reports to track progress

182

VP, Sales Learning & Development Resume Examples & Samples

(20%) Participate as a member of the CU Management Team by providing input into CU decisions, strategy sessions, and process improvement and help guide the general implementation of all CU initiatives with specific focus on sales channels
(40%) Effectively manage assigned team of L&D professionals by conducting periodic touch bases; holding on-going one-on-one status sessions with team members, peers and others, providing professional coaching specific to sales L&D; directing individual activities; creating monthly status updates (including updated Quarterly Objectives and ancillary materials) and a continuously updated Training Plan for the SVP of Comcast University and the SVP of Sales & Marketing and Spotlight (Ad Sales); monitoring effectiveness of efforts through 'After Action Reviews' and formal evaluation process for all key programs and projects; leading sales L&D teams in conducting ROI analysis for key programs and initiatives; and insuring that all goals and objectives are successfully met on time and to the satisfaction of our clients whether analysis, design, development, delivery, or evaluation of sales L&D content
(20%) Assess training needs of trainer workforce and design practical strategic business oriented training solutions; oversee the delivery of all sales specialization training programs for sales L&D professionals; monitor programs for effectiveness and consistency, and ensure that organizational objectives are being met
(20%) Serve as the senior L&D sales expert and consultant for the Comcast goal of creating a world-class sales and marketing organization
Bachelor's Degree in business, instructional design or related degree -- Masters preferred
In-depth knowledge in sales as a discipline, and demonstrated success in a sales environment
Demonstrated success in creating and launching a sales learning and development program with deep expertise in non-instructor led formats
Evidence of a solid working knowledge of sales learning and development best practices, adult learning theory, and teaching techniques
Organizational, and training and development experience
Experience applying ADDIE model and a change management model
Demonstration of effectiveness as a performance consultant, relationship manager, collaborator and/or team player
Experience in cable industry preferred but not a requirement
Excellent computer skills (MS Office)
Excellent oral communication, interpersonal, writing skills

183

Learning & Development Operations Specialist Resume Examples & Samples

Learning Development Planning and Initiation: Ensure flawless execution of processes for course and workshop deployment including Planning, Learning Solutions catalog and Portal set up, and document session master data and requirements, activities, ensuring accurate course descriptions, objectives, target audience, and approval requirements are completed on new course types and Session forms
Execute the coordination and confirmation of facilitator availability on planned session dates including the confirmation of session requirements prior to executing the arrangements to provide all the necessary resources for the session to be delivered
Handling facilitator based on policies and guidelines
Location & Catering: execute activities related to conference room booking (including room setup) and catering service requests of internal or external resources. When applicable, execute on site coordinator services contracting activities
Materials: execute, when applicable, activities related to contracting material printing services including quotation approvals. Manage activities related to tracking and customs clearance for materials printed out of borders the session on site location
Participants: upload restricted participant list when applicable. Manage participants’ enrollment. Execute the 360° assessment process including the distribution, printing and delivery of the reports
Control & follow up: Execute program series marketing initiatives. Coordinate material delivery and all on site preparation activities on the session begin date with the on-site coordinators. Update course information in the tool to credit participant´s training history. Execute the payment processes to vendors. Distribute course evaluations results. Execute after the fact course roster update in the system. Support Purchasing Order (PO) creation, goods receipt and chargeback processes
Reporting and Record Management: run or request from GBS ad hoc reporting requirements. Provide ad hoc reporting as required including but not limited to financial results and participation information. Provide regular updates of the status of L&D metrics for dedicated courses. Ensure metrics and SLAs are met. Maintain system and include any Learning and Development administrative process improvements, external vendor information, calendars, etc

184

Learning & Development Officer Resume Examples & Samples

Conduct analysis of business issues and identifying solutions that address their changing development needs
Manage the planning and implementation of learning programmes into the business as well as being responsible for stakeholder engagement
Work closely with stakeholders across Corporate and Private Client solutions to implement and support business change through the development of effective solutions
Developing and delivering functional training and capability development
Create or source training solutions
On occasions, facilitate training solutions
Ensure key milestones and deliverables are implemented
Produce status reports to sponsors and entire team

185

Director of Learning & Development Resume Examples & Samples

In the absence of the Senior Director, Systemwide Professional Development, represent SPD, the Chancellor's Office and the CSU in meetings. Provide leadership, and creative oversight, as well as, provide guidance and direction to SPD staff
Plans, monitors, and evaluates training and communication initiatives
Analyzes and recommends changes in the communication and utilization of web-based information to campus users
Serves as interface between SPD and campus HR offices in the production of needed HR training
Visits CSU campuses to represent SPD and manage campus relations
Prepares financial, budget reports, and income and expense projections as needed
In partnership with the Director of Human Resource Services, assists with developing online learning courses and webcasts for CO employees
Assist CO HR Services with utilizing online learning via SkillSoft/SkillPort
Assist with promoting/marketing CO usage of SkillSoft content and Books 24/7
In partnership with the Director of Human Resources Services, distributes and evaluates needs analyses for professional development within the Chancellor's Office
Organizes and facilitates professional development coursework based on needs analyses
Working experience in a university environment
Experience working within a campus human resources department; campus training is a plus
Minimum of five years' experience in event marketing and production
Understanding of university fiscal planning, budget process, and standard accounting principles
Ability to manage systemwide programs and resources
Five years of direct and indirect management experience

186

HR Learning & Development Resume Examples & Samples

Help colleagues from your team in providing high quality and timely support in the Learning and Development area by: coordination of training logistics, managing participant lists and nominations, cooperation with external vendors and internal stakeholders
Coordinate administrative tasks such as: consolidation of training documentation or preparation of basic documents
Input and maintain data in the Learning and Development related systems
Bachelor's degree or during studies
Proficiency in English
Additional language: German (B2 level)

187

Learning & Development Resume Examples & Samples

Customer liaison; working with line managers and staff to understand their needs and responding to their learning and development and diversity enquiries
Contributing to the schedule of CSIRO learning programs including engaging our external partners and ensuring timing of programs maximises participation taking into account key organisational priorities and events
Supporting effective program uptake through monitoring program evaluation, effectiveness and efficiency including monitoring costs of program delivery and identifying efficiencies
Contributing to the development and maintenance of accessible L&D and D&I presence across CSIRO including intranet, targeted marketing materials, and creating a social media presence where appropriate

188

Learning & Development Solutions Designer Resume Examples & Samples

Work collaboratively with internal and external team members to conduct needs analyses that identify and document knowledge and performance gaps
Analyze client source content, target audience demographics, job tasks, and learner environment to identify learning objectives and appropriate instructional strategies
Make training recommendations consistent with established development time frames
Create design documents to specify performance or behavioral objectives, sequencing of instruction, course content, source materials, and instructional strategies based on needs analysis and target audience
Utilize a broad range of interactive, creative and intuitive instructional methods, including but not limited to simulations, games, hands-on activities, interactive case studies, role-plays, and assessments
Design and develop learning materials—Facilitator Guides, Participant Guides, PowerPoint presentations, Quick Reference Guides, Job Aids, and Audio/Video scripts
Analyze input from Subject Matter Experts (SMEs) to create and modify instructional materials
Provide clients with support materials to guide rollout of training programs—Train-the-Trainer, etc
Develop questionnaires and procedures to determine if objectives are being met
Bachelor’s degree in Education, Instructional Design, Instructional Technology, or equivalent work experience. Master’s degree preferred
Strong knowledge of banking and financial industry preferred
Knowledge of instructional design methodologies, adult learning principles, human behavior and performance, methods for curriculum and training design, and the measurement of training effectiveness
Proficiency in MS Office Suite (Word, PowerPoint, Excel) to support instructional design
Experience with of common e-Learning development software—Adobe Connect, Articulate, Camtasia, Captivate, Adobe Presenter, other authoring tools, web conferencing software, etc
Knowledge and practical application of Gagne’s Conditions of Learning/Nine Events of Instruction, Keller’s ARCS Model of Motivation, Kirkpatrick’s Levels of Evaluation, and Bloom’s Taxonomy
Highly effective time and project management skills with the ability to organize, prioritize, coordinate, and implement multiple projects
Strong knowledge of training design and delivery

189

Head of Learning & Development Resume Examples & Samples

Bachelor’s degree in Organization Development, Leadership, or any related field. Master’s degree or equivalent experience preferred
Certifications such as DiSC, Korn Ferry tools or other relevant assessments desired
Minimum of 10 plus years of experience in the field of Leadership, Talent, and Organization Development
Strong performance record with results tied to business outcomes
Experience with succession planning, executive development programs, performance management and business consulting
Previous experience managing teams

190

Specialist, Learning & Development Resume Examples & Samples

Live and exemplify the Five Principles of Mars, Inc. within self and team
Systematically analyze, design, develop, test and revise the instructional design solutions to ensure continued effectiveness
Manage and track the direction of projects ensuring the original mission and goals are achieved
Coordinate with Program Manager and Sr. Program Manager to develop all project proposal documentation
Manage all aspects of project (i.e., decisions, issues, risks, communication, training requirements gathering, milestone development and execution, and turnover to production)
Ensure the timely identification, logging and resolution of project problems and conflicts (Decisions, Issues and Risks) assessing the impact of these items and escalating when necessary
In collaboration with management, ensure efficient, effective associate development through the delivery of consistent and appropriate training and communication techniques
Deliver practice approved training for a cross-functional, continuous learning environment, assisting in measurement of accuracy, comprehension & effectiveness of training sessions while following standards and ensuring consistency in all training programs
Obtain direction and sign-off for education projects/courses from the Program/Sr. Program Manager, and other appropriate associates
Develop and encourage non-traditional solutions to problems and challenges
Support training and development across multiple units and regions, prioritizing based on both need and impact
Participate in the development of written materials for various groups and audiences including formal presentations, adapting training and materials to various learning styles
Partner with the Specialist Learning Experience Design for guidance to gain expertise in specific programs
Bachelor’s degree in Communications, Education, Organizational Development or Project Management preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities
Four years relevant experience as an executive assistant or project manager, in instructional design, education or learning delivery
Knowledge of principles and processes for measuring and evaluating program and individual effectiveness and developing corrective actions preferred
Ability to facilitate meetings with strong presentation and facilitation skills
Knowledge of formal methodologies for project management preferred
Prefer health care background (veterinary or human healthcare, pharmaceutical, etc.)

191

Learning & Development Resume Examples & Samples

Effectively train new hires and existing associates to perform their job functions. Professional communication and problem solving skills are an essential part of training associates to become competent, courteous, and efficient
Facilitate classroom, small group, and on-the-job training for new hires and existing associates in high volume in our Customer Contact Center
Continuously review and update training material to reflect the ever changing needs of the business
Provide performance feedback and conduct training follow-ups with new and existing associates; retrain as needed

192

Learning & Development Designer Resume Examples & Samples

Bachelor’s Degree with 3 or more years of design, development and implementation of learning instruction; Knows and can apply the fundamental concepts, practices and procedures of instructional design
Must be a creative thinker with ability to bring innovative ideas to the team
History of building performance support tools, games, and advanced elearning interfaces
Experience designing and developing online digital, elearning, classroom learning, learning apps. and content using tools like

193

Learning & Development Apprentice Resume Examples & Samples

Recording and logging training records
Administering and coordinating training courses
Producing reports
Assisting in the implementation of L&D projects
Level 2 Certificate in Business and Administration
Level 2 Certificate in the Principles of Business Administration
Level 2 Functional Skills (Maths, English and IT)
Personal Learning and Thinking Skills
Good with people and a team player
Organised with the ability to manage own workload in order to meet deadlines
Able to pick up new tasks quickly and work under pressure
Good level of IT skills (able to use Microsoft Office packages, i.e. Word, Excel)
Punctual and reliable

194

VP Learning & Development Resume Examples & Samples

Establish and lead a global sales training and development strategy, vision, and action plan to implement dynamic learning programs based on sales competency and regional sales needs
Grow and lead global sales training and enablement team with both global and regional leads within market to execute overall sales training strategy and learning initiatives
Evaluate and monitor the development, effectiveness, and consistency across the global sales training programs against driving desired business outcomes and skill development
Work with regional sales leaders and operation teams to identify and establish global and regional learning objectives for the organization
Partner with Visa University, Visa’s Enterprise Learning Organization, to integrate sales training strategy into enterprise curriculum and share best practices and achieve efficiencies across complementary training groups
Collaborate with regional sales leaders and operations teams to ensure key sales initiatives are captured in the training curriculum and are appropriately prioritized and integrate in overall roadmap
Surface opportunities to improve and expand upon our Visa curriculum to global content development colleagues
Enhance our sales skills curriculum and align it to the Visa and Sales competencies
Work with sales leaders to understand root cause of employee performance problems (not just fulfill training requests) and support development of targeted solutions
Leverage L&D expertise and existing Visa curriculum to propose solutions that best fit the desired business outcomes
Optimize training delivery / channels at a global scale combining distance learning and in person training
Manage global training budget and forecast for training delivery
Bachelor’s Degree in business, education, or related field
10 + years’ experience in building and leading learning and development programs in global sales organizations, reporting to executive teams and driving execution
15 + years team management experience in a global company with a proven track record of hiring and leading high-performing teams
Experience with developing and scaling a learning and development organization to support 500+ employees
Successful track record designing, communicating and managing change on a global scale
Experience leading or implementing large global programs and managing through sales transformations and support multi-cultural audiences
Strong project management skills with proven ability to deliver results in a changing & growing business environment
Excellent ability to motivate, inspire and communicate to multiple levels of the organization
Ability to build relationships and communicate effectively with key stakeholders, advise leaders on the most appropriate learning intervention for their needs, persuade/negotiate for the prioritization of critical initiatives and manage their expectations
Ability to use data and metrics to demonstrate the impact of L&D programs

195

Sales Enablement Analyst Learning & Development Resume Examples & Samples

Learning and Development Academy: Oversee design and course development for the Sales Learning & Development (L&D) Academy; design updated or new trainings as needed
Training Delivery: Deliver centralized onboarding, training and certification efforts for the Sales L&D Academy
Training Efficacy: Evaluate and measure impact of training programs across organization
Infrastructure Maintenance: Maintain Leaning Management System (LMS) infrastructure for sales content; utilize content from LMS to shape Sales L&D Academy, coaching, and training programs; govern content input from business units
Training Support: Provide support for Sales and Human Relations with design and implementation of structure and talent changes
Best Practice Development: Identify ways to automate and/or streamline manual processes; partner with other internal teams to optimize cross-functional workflows
Bachelor’s degree, or equivalent, in Psychology, Business, Human Resources or other related field
At least three to four years in instructional design role, including development of training programs; prior professional experience in a Sales Talent / Training role
Commercial printing media or marketing operations knowledge is a plus
Advanced verbal and written communication skills
Proficiency in Microsoft Office suite; expert with Microsoft Word and PowerPoint

196

Learning & Development Sales Consultant Resume Examples & Samples

Identify the strategic learning and development needs that will define the overall training experience of Steelcase sales personnel and dealer sales organizations in EMEA by meeting the performance needs of the sales teams in each market, providing input on the design of the solution strategy, helping to identify training issues and needs, and supporting performance improvement solutions. Also, will secure required appropriate resources and measure the effectiveness of the solutions
Consults and partners with market sales leaders and sales managers to create the regional sales training plan, own the creation and deployment of sales development programs, creates and leads technical product training programs and onboarding of all new sales hires in the region
Provides direction on the execution of corporate strategic initiatives that impact sales and dealer training needs
Collaborates with marketing, marketing communications, regional training coordinator, and the Steelcase Learning Group to identify appropriate curriculums and will coordinate training for target audiences
Find ways to imbed learning into the sales organization through methods such as micro-learning, immersive and co-learning and other new and different ways to shift the delivery of education
Interact and interface with the Design Team
Assist in the formation, plan development, methodologies, implementation strategies, and measures to determine the learning architecture for various audiences leading to better performance
Conduct general or specialized presentations via consulting, facilitating, or training applications
Build relationships with outside consultants and vendors
Be responsible for curriculums and work with Subject Matter Experts in designing learning solutions to successfully address business needs
Conduct research to identify current trends and thinking relative to key learning and development initiatives and processes
Perform task and content analysis with Subject Matter Experts. Analyze the results from discovery sessions and needs analysis to identify the root causes of the performance opportunities
Collaborate with other Steelcase Learning Group leaders and Center of Expertise to ensure efficient use of staff and that Steelcase Learning Group offerings compliment/support other areas
Skilled in performance consulting and learning and development processes
Able to teach/coach/present to others effectively
In depth / expert knowledge of the sales organization and processes
Must have the ability to quickly absorb large amounts of information and logically organize complex information into professionally designed, engaging and effective teachable segments
Shift and change a systemic approach to any kind of development program
Strong communication skills with internal and external counterparts in an international context
Able to apply the concepts of design thinking to a learning and development context
Strong planning and organizing skills coupled with solid project management skills
Ability to be responsive, and focused on a user-centred approach
Structured and accurate approach coupled with a high ability to work in a team
Pro-active attitude with a self-starter mind-set
Fluent in English. Any other relevant European language is a plus
Bachelor degree (or equivalent) required, Master or MBA preferred
Demonstrated high performing sales and/or sales management experience
Extensive sales experience
Proficient in newest innovative learning technologies and methodologies
Proficient in instructional design both face to face and online
Experience in design, design thinking or working for a highly innovative company
Prior experience in design or design thinking in a consulting environment

197

Learning & Development Project Manager Resume Examples & Samples

Serves as a thought partner with COE’s and areas of the business to bring solutions and ideas around training and development
Responsible for leading (or partnering with others) to provide project design, planning, oversight, and implementation of large-scale, visible, and complex transformation projects for the business that involve a training and development component
Function as an expert to create simple tools to help drive execution in the business through compelling, impactful and effective training
Identifies opportunities for improved personal growth and operational service delivery through targeted L&D tools and programs
Design and implement pioneering programs that support the development of talent within the company
Maintain strong relations with every area of the business to ensure that L&D processes and practices are in alignment with the organization
Initiates bench-marking of internal and external training best practices and applies learnings to the development and program management of internal programs
Analyze and assess project status, as well as achievement of goals (make revisions as needed)
Monitor, measure and evaluate program effectiveness
Plan and monitor budget allocation, invoicing, and outsourcing fees
Five to eight (5-8) years of Project Management experience
Experience in a service-based industry is preferred
Ability to translate strategic goals into appropriate L&D programs, and to meet and manage the changing priorities of the organization
Excellent interpersonal, communication and presentation skills. Solid influencing, negotiation and facilitation skills with the ability to foster and maintain collaborative relationships with leaders, peers, subordinates and other members of management
Understands the nuances of the front line employee and customer experience
Independent thinker who can create process where none currently exists
Experience interfacing with client groups
Maintains positive attitude and demonstrates the utmost in professionalism
Completes work accurately and in a timely manner
Works independently and possesses exceptional judgment skills
Ability to communicate effectively orally and in writing
Ability to multi-task, prioritize, adapt to changing environment
Ability to work under pressure both independently and within a team-oriented environment

198

Learning & Development Head Resume Examples & Samples

Develop and implement L&D strategy in a lean organization. Role needs to be able to work collaboratively with all practice areas to execute on strategy
Design and deliver content and criteria for a variety of business lines with very different learning and development needs
Manage and partner with external vendors to ensure content of training matches strategy, and that courses align with business need, including delivery methodology
Ability to facilitate learning/training via multiple vehicles, including instructor led training, executive led learning, self-study, blended learning, and e-learning
Evaluate the effectiveness of core learning and development solutions, tracking participation/engagement, measuring return on investment and proactively adjusting where needed
Identify needs for training including leadership development, professional development, technical training and development planning tied to all of these core areas
Reinforce A&Ms core values through content design and development
Continually monitor, working with HR business partners, the company’s talent pipeline, especially for business critical roles, and make recommendations on plans to address capability or role gaps
Lead the socialization, communication and roll out of common core curriculum
Further enhance the company’s performance management strategy aligned with our core values

199

Learning & Development Senior Manager Resume Examples & Samples

Learning & Talent Development: Work with business stakeholders to understand their learning and talent requirements, understanding business drivers and plans and current skill gaps
Strategy Execution: Build a plan to address these needs working collaboratively with stakeholders and subject matter experts from the business, experts in L&TD and more broadly across HR where needed
Business Operator: Ensure the plan is affordable and able to be executed. Manage and monitor the MD&I in order to ensure spending is on track and within budget
Project and Program Management: Oversee execution of all project plans, working with operations and delivery teams as needed
Define and implement communication plans with entity business leaders to build awareness of various avenues to build capability, such as training, assets and collaboration
Continually review learning and talent solutions looking to make improvements and retire solutions which are no longer delivering
Develop, coach and support team members and members of extended team
A minimum of 5 years of learning & development experience
A minimum of 2 years of Accenture experience
Experience in learning, collaboration, and knowledge management
Experience presenting to leadership
Experience in project and program management
Understanding of instructional design principles
Capability assessment or needs assessment experience
Understanding of basic financial principles, performance measures, and benchmarking
Experience supervising teams of off-shore, shared service employees
Experience managing customer service level requirements
Negotiate and influence
Collaborative work style; willing to coach and to be coached by others
Able to work independently across a broad range of activities
Strong executive presence - speak comfortably with Accenture Leadership and stand up for your ideas
Relentlessly drive progress on numerous initiatives at the same time

200

Intern, Learning & Development Resume Examples & Samples

Review L&D content in the L&D sharepoint and ensure the material posted is relevant and up to date
Contribute to create and upload content in the L&D corner as well as creating a strategy to promote it
Track and analyze MentorcliQ program results in Parsippany in order to identify development needs and offer different development options to follow up
Co-design and co-facilitate training courses with L&D Manager and/or L&D Director
Intermediate level skill with Microsoft Office suite
Design/creative experience preferred
Excels at problem-solving and identifying opportunities for business improvements
Strong interpersonal and communication skills (both verbal and written)
Ability to multitask and prioritize. Deadline oriented
Strong organizational and follow up skills, self-motivated, proactive and detail orientated
Previous project management and process improvement experience

201

Learning & Development Director Resume Examples & Samples

Establishes and maintains relationships with industry influencers and key strategic partners
Partner with the Vice President of Purchasing to continuously improve product quality at all Five Star locations
Manage new community onboarding process with regard to implementing Five Star dining standards, menu planning and regional support
Develop & enhance dining collateral for communities and the Five Star website
Active participation in weekly Senior Leadership Call, including preparation and presentation of metrics, reports and programs on a regular basis
Membership in Argentum and other appropriate industry organizations to include active participation in conferences, seminars and symposiums including membership on the Food & Dining Executive Roundtable and engagement in focus groups or panels as required
Must have a bias for action and be passionate about bringing initiatives “over the finish line”
Bachelor's degree required, Master’s degree a plus
Minimum of 10 years of relevant experience including work in a multi-site, matrixed organization(s). 5-8 of those years must be in the areas of leadership development, needs assessment, instructional design/content development within a corporate learning & development setting
Experience with assessments, i.e., Myers Briggs, Hogan, DiSC, StrengthFinders to help learners gain insights and awareness regarding themselves and their teams
Experience with E-learning systems
Expereience with adaping and incorporating social media into learning solutions to ensure that Five Star employees have an exceptional learning experience
Executive presence, customer relations skills, and proven track record of respect and connections with field organizations
Highly collaborative with strong interpersonal skills to successfully work across the organization
Strong business acumen
Attention to detail and excellent organizational skills required
Coaching and strong influencing skills are mandatory as well as being comfortable interacting with all levels of associates
Capability of working autonomously or as part of a team with a ‘sleeves rolled up’ approach and in a collaborative manner. Comfortable at 30,000 feet and at 30 feet
Highly developed analytical skills and data savvy
Flexible, highly adaptable to change with intellectual curiosity
Strong interpersonal skills and emotional intelligence
Ability to travel periodically

202

Learning & Development Strategist Gurgaon Resume Examples & Samples

Learning Strategy and Curriculum
Strong interpersonal, organizational and project management skills
Demonstrated proficiency in training and development, career management, and team facilitation concepts, principles and techniques
Ability to independently deliver and facilitate training interventions
Possess excellent analytical and problem-solving skills
Ability to work and interact with all levels of employees and collaborate with cross-functional teams without direct supervision
Ability to multi-task and be proactive in a fast-paced environment
Must have the ability to provide superior customer service to stakeholders
Exceptional presentation and facilitation skills
Bachelor’s Degree in Human Resources, Organizational Development or a related field
Minimum 8 years of experience in training, coaching and facilitation skills
Strong Microsoft Word, Excel, PowerPoint skills
Psychometric tool understanding - preferably certified on a few tools such as, but no limited to MBTI, DiSC, Social Styles, and facilitation experience
LI-KA1

203

VP, Learning & Development Resume Examples & Samples

You are responsible for building the employee Learning & Development strategy, as well as managing a learning team of two employees
You will lead our approach for how we consult with our business units in the area of all employee development (professional, team management, and business unit/department leadership)
This role will develop, and manage a comprehensive development needs process that considers broad enterprise requirements as well as initiatives of business groups across the enterprise
You will consult with the of CHRO, VP of Talent Management, HR Business Partners, and business leaders to ensure program curriculums are aligned with business unit strategies and enterprise-wide performance, talent, learning and leadership development objectives
This includes strong capability in project planning, execution, timing, feasibility, quality, communication and cost management to design, direct, recommend and implement innovative development program solutions
Communicate proactively with respective client groups, Human Resources Partners, and other stakeholders and seeks to develop integrated solutions. This input will be used by this person to design and deliver the Realogy employee Learning & Development Curriculum including but not limited to
Serving as an internal consultant and coach to mid-level leadership, succession candidates, and other key talent pools
This person will also work with candidates to develop targeted development plans. In conjunction with the candidate's leader and Human Resources Business Partner's, they will identify development opportunities that will advance the capability of that candidate
Bachelor's degree in HR, Organizational Development, Business Administration or related field or equivalent experience, advanced degree in related field a plus
Minimum 3 - 5 years people management experience
Leadership experience as an Assistance Vice President or above with 5+ years' experience in consulting on development practices that drive business results
Strong process thinking and project management skills with demonstrated ability to manage multiple stakeholder priorities at once
Experience with design of curriculum with subject matter expertise in leadership and professional development
Ability to deal with ambiguous and complex work situations
High level of judgment and integrity

204

Working Student Learning & Development Resume Examples & Samples

Act as resource to ensure effective organization around the HARMAN University Launch Europe; manages all logistics (before, during and after) for training programs during the HARMAN University launch EU; coordinates facility, accommodation and equipment needs; tracks participation and other success measures; provides data and reports as needed including for audit purposes
Supports the state of the art communications channels for L&D such as local intranet pages, information to users, protocol of learning board meetings, training catalogues, program launch communication, training materials
Experience in supporting the organisation and implementation of events, such as trade shows, media events or training
Proven skills to execute to plans and deliver project milestones with a business-set approach
Strong communication skills written and verbal
Experience with Learning Management Systems
Current student status at an University of any country within the EU

205

Learning & Development Supervisor Resume Examples & Samples

Implements an effective staff relations and motivation program in the hotel
Disseminates information regarding staff activities, hotel personnel policies, procedures, and any information related to employer-employee relations
Responsible for ensuring a good team spirit and motivation of the team
Coordinates and executes staff social, sport and recreational activities

206

Learning & Development Director Resume Examples & Samples

Assess and identify learning and development needs and solutions for executive and leadership roles
Work collaboratively with key leadership to identify and develop key organizational capabilities. Influence and engage leaders and key stakeholders to actively participate in program development and facilitation
Design and develop strategic leadership development programs, tools and processes to build leadership capability in alignment with organizational business objectives
Design, implement and continuously improve primary development programs. Design and incorporate effective communication and feedback methods for leadership development curricula
Manage vendor relationships. Monitor performance, identify and resolve service issues
Excellent writing, editing, communication, and interpersonal skills
Professional appearance and presentation skills required
Excellent knowledge of training, career and organizational development techniques, policies and procedures, including all applicable EEO and ADA regulations
Excellent project management skills including planning, time management, decision making, and organization
Understanding of metrics/dashboards that drive an environment and culture of high performance and continuous improvement

207

Director, Global Learning & Development Resume Examples & Samples

Conduct strategic development needs analysis for the enterprise, business divisions and teams, or for individuals in order to identify solutions that drive results
Design learning solutions ranging from core/flagship programs to business-specific programs to nimble, just-in-time tools that fulfil audience needs and achieve business results, working with external vendors and internal project teams as appropriate
Manage the annual global curriculum planning process; oversee the training calendar and budget for the Americas regional offices; ensure global consistency of planning and communications across regions through the implementation of efficient and consistent processes
Partner with Sr. Director and LMS Steering Committee to establish and sustain an enterprise LMS strategy that ensures global consistency and governance standards
Develop and execute a global online learning strategy that leverages external and internal offerings; partner on the creation of online learning standards, templates, and selection of authoring tools
Facilitate leadership, management, and professional development programs; facilitate internal and business meetings as needed; observe and coach faculty on facilitation or presentation skills, as needed
Lead, develop, and direct a team of 1-2 Learning Specialists responsible for managing curriculum and program logistics, global and corporate LMS administration, and participating on special projects
7-10 years of experience in talent development, talent management, and/or learning and development
Proven ability to think strategically and translate strategies into actionable plans
Demonstrated ability to facilitate classroom and virtual programs effectively, persuasively, and with impact; ability to facilitate large group meetings
Experience managing external vendor relationships and projects
Knowledge of learning management systems and reporting
Team-based, collaborative interpersonal style
Results and process-oriented with emphasis on operational excellence
Proven ability to prioritize and complete multiple complex projects simultaneously

208

Supervisor, Learning & Development Resume Examples & Samples

Improve the key success metrics associated with training goals. These include
Associate Performance 30 days post-training
Training Attrition
Training Satisfaction
ERGM
Develop, coach, support, and evaluate the team. Responsible for development of training team as well as new hires. Establish realistic training goals and performance objectives. Provide feedback to staff. Hold team accountable for meeting all performance indicators/metrics, using reporting tools and techniques. Coach and provide career development advice to staff. (Coaching, achievement motivation, influence, communication, mentor, judgment, accountability)
Ensure team has tools, systems, and support needed to perform trainings. Escalate system level issues to the appropriate systems/IT support/ vendor team. Clearly identify all system-level errors including the scope of problems and relative urgency. Provide clear documentation of problems via e-mail or ticketing system to the appropriate team. Ensure that problems have been addressed. Coordinate and communicate with other departments to ensure the completion of trainings. (Problem solving, system troubleshooting, communication, reporting, attention to detail)
Proficient English, both written and verbal
Open, honest, and empathetic manner when dealing with people
High customer service orientation
Working knowledge of database applications such as MS Office(Excel, Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly
Ability to manage multiple, complex, on-going tasks and projects
Background in training and/or adult learning
Knowledge of call center business
Six Sigma

209

Head of Learning & Development Resume Examples & Samples

Lead a team responsible for the development and delivery of exceptional and diverse learning and development services to Lincolnshire Police and all of our clients across the UK
Ensure that your teams achieve targets and deliver the best value service
Lead, manage and achieve growth within existing and future target areas through your service area
Contribute to specific Learning and Development bids or as part of wider service offerings (e.g. Custody Services, wholesale BPO bids etc.)
Be a member of the HR/L&D Senior Management Team
Drive the development and implementation of overall Learning and Development strategies that reduce costs, increase value and achieve best practice across the business/organisation
Contribute to the active development of business opportunities both specific to the Learning and Development function and the wider Policing Support Services function. This will include leading on bid development specific to Learning and Development and/or contributing to wider development opportunities as part of a wider Policing Support Services bid team
Manage and control the Learning and Development profit and loss account and the achievement of annual income targets
Manage the commissioning, development, delivery and evaluation of the annual training plan for Client Training, ensuring that the plan is reviewed and updated on a quarterly basis and that client needs are achieved as laid down in the contractual arrangements
Manage all Learning and Development Managers/Senior Trainers to develop and enhance individual, team and business performance. Ensure that performance of team members meets service requirements (minimum of 80% for trainers) and that performance development feedback is provided across the business
Manage and drive the Learning and Development function’s contribution to the delivery of the Lincolnshire Police People Strategy and the G4S (Policing Support Services) People Plan. This will include the provision of monthly and quarterly reports as required (e.g. Monthly Delivery Plan, Resources Governance Board, etc.) and presentation of such reports as required
Initiate and manage strategic projects designed to enhance the effectiveness of Learning and Development
Advise and support senior directors and managers in shaping business and people development strategies to meet departmental and organisational priorities and objectives and consistency of approach. Establish effective partnerships with internal and external stakeholders to achieve this
Direct and manage work across the service to ensure the provision of a high quality people development service which fully integrates best practice with all aspects of service delivery and complies with statutory and policy requirements
Represent the Learning and Development function and the client (as appropriate) at local, regional and national meetings and conferences
To carry out ongoing benchmarks to ensure G4S and the strategic framework provide the best services, develop the very best staff members and drive a positive employer brand
Deliver robust talent management and development initiatives – utilising internal talent and expertise where necessary to drive performance and promote a positive employer brand
Own succession management, people development and the EDR process within own area, working in a holistic way to ensure there is a management process and practice of dealing with poor performers and developing high performers
Previous management experience of working in a complex Learning and Development environment
Experience of managing a profit and loss account
Proven marketing and influencing skills
Experience of leading people development
Have excellent organisational and planning skills to balance multiple demands in a complex and changing environment
Sound, up-to-date knowledge of local and national Learning and Development initiatives/developments. Able to build and maintain networks and relationships with a wide range of people gaining credibility at all levels
Experience of successfully dealing with issues of a contentious and sensitive nature, whilst exercising sound judgement
Strong influencing and negotiating skills, being able to persuade the benefits of change and improvement
Able to challenge current practices in a constructive manner
Experience of managing and developing teams
Previous experience of working in a Policing environment
Educated to degree or significant L&D experience

210

Learning & Development College Co-op Resume Examples & Samples

Researches, plans, and organizes learning and development programs
Maintains learning profiles and opportunities in database, including ensuring data is accurate and up to date
Enrolls participants in learning events and gathers data about customer satisfaction
Quality checks content; reviews, evaluates and modifies existing and proposed programs; recommends appropriate changes
Assists in preparing and distributing content including instructional material, handouts, evaluation forms
Schedules appropriate rooms and venues; prepares the physical setup, including audiovisual equipment
Administers course nominations, registration and logistics, including attendance rosters,
Manages training logistics (sending information to participants, billing information, etc)
Cooperates with external vendors
Solves issues and problems
Enrolled in an accredited Organizational Development, I/O Psychology, Human Resources or related program, within a college or university, and maintaining a 3.0 or above overall GPA
Must be able to work Monday-Friday, though hours can be scheduled around class time as needed, and part-time work will also be considered
Excellent attention to detail with the ability to multi-task
Excellent work ethic; proactive; demonstrates initiative in completing assignments
Must be able to work both as part of a team and independently
Strong skills with Microsoft Office suite, ability to run reports, edit documents, and analyze data. Intermediate-to-expert Excel skills and familiarity with Outlook
Three years of professional experience preferred
Experience and/or bachelor’s degree in training, organizational development, communication, related field highly desired

211

Director of Learning & Development Resume Examples & Samples

Mentor, coach and inspire a team of Training Specialists who deliver leadership, soft skill, maintenance and software application training to all 1600 Camden team members
Establish relationships throughout Camden to better understand the priorities of each department and how their priorities relate to the customer experience
Create connections and build trust with all team members through communication and actions
Use performance metrics to help guide decisions that create value for team members, customers and shareholders
Strategically collaborate with department leadership to drive company-wide change, particularly in the areas of leadership development and succession planning
Ensure training is in alignment with Camden’s strategic goals and company messaging

212

Learning & Development Facilities & Operations Services Resume Examples & Samples

Must have flexibility to work all shifts to gather feedback
Résumé (Outlining all of your required qualifications
Cover letter detailing your qualifications and interest

213

Head of Global Functions Learning & Development Resume Examples & Samples

Lead the L&D strategy via formal and informal reporting lines for Global Functions (Audit, Risk, Finance, Compliance, Legal, Government Affairs, and Community Development)
Partner closely with Senior Human Resource Officers for GF, the HR OpCo and Function leaders to set goals, negotiate budget, set overall learning strategy globally, benchmark to external firms, and import cutting edge understanding of learning that differentiates us from our competitors
Consult with function leaders to ensure that Learning solutions support functional goals and company priorities, and produce desired outcomes—identify best approach to meet needs, leverage existing content where possible, partner with design and development colleagues and vendors to build or source new content when necessary, track progress towards desired outcomes
Identifies, designs and delivers – personally or through others - learning activities, utilizing both internal subject matter experts and external providers of training and development to attain learning outcomes; Manage various related Citi-wide learning activities
Personally deliver learning programs as appropriate to include advanced leadership, communications, and professional development topics
Collaborate with HR colleagues to provide a seamless learning and development experience for employees
Increase experiential learning opportunities, balancing traditional classroom learning with 70/20/10 learning model and new learning technologies
Excellent client relationship and consulting skills with senior leaders in HR and the Business
Experience managing/directing a team of 10+ employees
12+ years’ experience in Training, Learning & Development or Organizational Development role
Familiarity and understanding of middle and back office functions preferred
Proven experience in organizational change management
Exposure to new and emerging learning technologies and approaches, e.g., mobile, social, virtual, etc

214

Learning & Development Intern Resume Examples & Samples

Assists Senior Director of Learning and Development with activities for a global audience
Develops repeatable processes supporting learning activities (such as monthly calendar for featured resources, reporting and analysis, etc)
Supports maintenance of key curricula
Looks for innovative ways to market, deliver and follow up on key training programs
Applicants must be currently enrolled as a full-time college student with a Bachelor’s degree in Hospitality, Business, or related degree. Individuals can be a rising sophomore, junior or senior. Business major or minor preferred
Applicants must possess a cumulative 3.0 GPA or higher
Strong written and interpersonal skills
Must be well organized, can prioritize and multitask several projects at once and possess excellent communication skills. Strong analysis skills preferred
Must have basic computer skills on Word, Excel and able to navigate through the Internet. Knowledge of PowerPoint, Outlook and strong Excel skills preferred
Applicants must have the ability to fluently speak, read, and write in English
Applicants must be able to work in the U.S. without employment sponsorship

215

Learning & Development Supervisor Resume Examples & Samples

Bachelor's Degree or higher from an accredited university
Minimum of five (5) years combined experience in sales and/or training
Experience in medical device sales
Previous experience working with healthcare businesses
Experience in territory sales execution and forecast attainment
Product knowledge expertise
Bi-lingual capabilities
Skills include selling skills, time territory management, CRM, managing channel, business planning

216

Designer, Virtual Learning & Development Resume Examples & Samples

Design across all channels to reach learners in multiple digital environments. Envision the overall experience of the learner in order to create virtual learning and micro learning that meets targeted objectives and drives skill application
Partner with developers and graphic designers to visually represent content and objectives
Manage design timelines and review cycles to drive rapid prototyping and support test & learn environments
Partner internally to establish and follow-up on learning effectiveness. Make recommendations for revisions and edits that support an enhanced and effective user experience
Engage cross-functionally and with vendors on key learning technology requirements to promote flawless implementation
Regular, dependable attendance & punctuality
BA/BS degree in Writing, Communications, Fine Arts or related field
5 – 7 years related experience within a corporate environment
Project management skills; ability to manage multiple priorities
Exceptional verbal and communication skills
Must have above average mathematical skills, including the ability to compute rates, ratios, and percentages, and the ability to work with mathematical concepts such as probability and statistical inference
Must be able to work independently with minimal supervision
Ability to collaborate with outside vendors and internal clients at all levels in the organization to produce learning that drives performance
Visual Storytelling
Agile to work in a changing business environment

217

Supervisor, Learning & Development Resume Examples & Samples

Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers
Reduce human errors and assure optimal utilization of personnel by analyzing investigation reports and deviations
Implement organizational strategies from a technical standpoint to address organizational efficiency throughout the site
Evaluate organizational structure, process and systems flow to assure efficiency
Implementation of organizational diagnosis and strategies
Evaluate organizational failures from a holistic view and recommend corrective and preventive actions from a systems standpoint
Draw overall and individualized training and development strategies to address site needs and regulatory expectations
Monitor and evaluate training program’s effectiveness
Maintain a keen understanding of training trends, developments and best practices

218

Global Head of Asset Management Learning & Development Resume Examples & Samples

Develop, build, implement and lead a high performing, global team comprised of professionals across development and learning technology
Collaborate with technical leadership training already established within LOB’s and in corporate
Lead the design and delivery of high-impact, innovative, relevant and practical management and leadership development solutions through various medium including in-person, mobile, virtual and e-learning
Drive all aspects of project implementation of global training by establishing an organization and infrastructure focused on high-quality training and change management support
Build strong partnerships with key stakeholders, clients and HR leadership to drive the learning and development strategy, ensuring alignment with the firm’s business strategies
Define and measure program key metrics to help assess impact of training offerings
Define and manage budgets and resource allocations required to successfully deliver against global agenda
Minimum 15 years of experience leading teams in a complex and matrixed organization with responsibilities for delivering high quality learning and development services
Success in demonstrating leadership by having led complex, creative and innovative client focused operations and technology, projects, and initiatives
Solution-oriented individual with strong interpersonal, consultative, communication and presentation skills
Excellent relationship-building and demonstrated client service focus
Strong commercial orientation
Leadership presence to both command a large audience and interact confidently with senior executives
Experience of working in a global organization and delivering solutions with a global mindset
Experience in developing content and training materials specific to the buy side businesses
Strong analytical skills; able to assess situations using both qualitative and quantitative factors
An innovative, creative results-oriented mindset
Strong organization, attention to detail and time management skills in a multicultural and international environment
Able to effectively manage competing priorities in a fast paced environment
Bachelors degree required; Masters degree preferred

219

Learning & Development Officer Resume Examples & Samples

You must have prior experience of working with a demanding learning and development role
Very strong interpersonal, communication and relationship management skills
Strong process experience and understanding of managing to best practice standards
A demonstrated experience of successfully implementing solutions to meet client needs
Additional language skills, specifically French, German and Italian would be advantageous although not essential

220

Learning & Development Trainer Resume Examples & Samples

Develop training materials for our call center and prepress departments within the Navitor Customer Care Center
Deliver training on standard operating procedures and soft skills to new and existing employees
Provide feedback to the trainee and the trainee’s supervisor on the their performance during training
Work with the leadership team to provide additional training to employees as necessary to maintain and improve the knowledge, skills and abilities
Maintain a solid understanding of our products and standard operating procedures
Strong computer experience with a preference in Microsoft Office
Strong multi-tasking, attention to detail and problem solving skills
Must be able to deliver effective training when in a group and one-on-one setting
Two (2) years of experience in a related environment strongly preferred

221

Learning & Development Internship Resume Examples & Samples

Assist in developing instructional materials for instructor led courses and at least one additional course delivery type
PrimaConducts performance and instructional analysis for small and mid-sized projects
Develop and maintain instructional project plans for small and mid-sized projects
Evaluate instructional systems and materials
Conduct Train-the-Trainer events
Create and/or edits graphical and auditory materials

222

Corporate Partner, Learning & Development Resume Examples & Samples

Conduct formal and informal training needs analysis to identify the learning and development needs of the organization
Design, develop and implement learning and development programs that support organization wide needs
Facilitate training sessions/workshops in a consistent, professional manner that enhances learning and meets sessions/workshop objectives
Conduct post-training evaluation to measure the results of the completed training, ensuring that learning objectives are being met and application back on the job is achieved
Ensure instructional design meets organizational standards and crosses multiple learning media and platforms to best facilitate learner needs i.e. ILT, VILT, e-Learning, coaching, OTJ, on-your-own, etc
Build and maintain an expertise on the latest learning and development trends, technologies and best practices to strategically align learning to business performance
Work in close partnership with business human resources to ensure corporate development opportunities align with business needs
Assist with the assessment and reporting on workforce engagement via formal and informal data collection techniques. Work with the Talent team and HRBPs to evaluate results and provide direction for improving engagement
Support Senior Manager in evaluating, selecting and managing learning vendors and contractors
Consult on continuous improvement initiatives that involve learning and development needs to support change management efforts and to drive organizational sustainability
Support Senior Manager to select and deploy a robust company change management model
Support the individual development plans for succession planning in key roles
Collaborate with the Talent Administrator and Corporate Communications to create effective communication plans and ensure an appropriate level of announcements about training and learning programs
Perform other related duties within job scope as assigned by supervisory personnel
Planning and organizing annual company training and learning workshops and events
Course facilitation
Organizational talent needs analysis
Curriculum design, competency modeling and instructional design methodologies
Demonstrated knowledge and successful application of adult learning theory
E-Learning design and knowledge of LMS and other e-Learning delivery systems
Remonstrated ability to anticipate future trends/consequences and create innovative learning and performance strategies
Working knowledge of 9 box succession planning
Vendor and contract management
Written and verbal communication
Exceptional computer and database skills

223

Learning & Development Resume Examples & Samples

8+ years of experience in learning & development curriculum development and training solutions and in-person and virtual training and facilitation
3+ years working in professional services environment
3+ years supporting customers virtually only
Formal development and demonstrated expertise in Instructional Systems Design
Prior vendor management and evaluation experience
Development of blended learning solutions including micro-learning offerings
Social media savvy
Expert in project management methods and tools
Advanced research skills
Expert PowerPoint skills
Advanced Excel skills
Ability to understand different businesses and business models easily and quickly
LMS experience
E-learning development experience
Global experience
Request for Proposal (RFP) writing experience
Experience leading talent development initiatives and needs assessments to understand learning needs within a professional services environment
Ambitious self-starter with a needs and solutions/results based orientation and elevated ability to execute globally
Excellent interpersonal, communication and facilitation skills
Ability to interact and communicate effectively with senior management and leadership regarding strategic and operational matters
Ability to collaborate with and influence people at all levels
Ability to lead a high performing team
Ability to accommodate up to 20% business travel

224

Learning & Development Resume Examples & Samples

Bachelor’s degree from an accredited higher education institution or equivalent in
2+ years of recent experience working as an LMS administrator
1+ year experience with virtual delivery of courses
1+ year experience in writing and/or editing technical documentation
Basic knowledge and understanding of instructional design principles, practices, and/or theories
Excellent oral, written, and interpersonal communications skills, including the ability to explain technical concepts in non-technical terms
Excellent customer service and support oriented-approaches to interaction
Self-directed with a proven history of delivering programs on time
Extremely detail oriented and accurate
Proficiency and experience in managing data and reporting capabilities required
Strong analytical and problem solving capability, with an orientation towards continuous process improvement
Strong proactive communication skills
3 – 5 years of recent experience working as a SABA LMS administrator
Experience in timeline and project management and/or implementation of business and functional requirements
Demonstrated capability to manage multiple projects in a fast paced, deadline driven environment with frequent interruptions and shifting priorities in support of changing organization objectives
Recent experience in Quality Assurance (QA) processes and practices
Knowledge of web accessibility issues
Knowledge of standards (i.e., IMS, SCORM, LTI) and their implementation
Basic networking and web server knowledge
Experience with the following: xAPI, X/HTML, CSS, JavaScript (DHTML), Java, XML, Structured Query Language (SQL) or equivalent
Bachelor's Degree or higher in Human Resources, Education, or Instructional Technology, Master's degree preferred

225

Learning & Development Intern Resume Examples & Samples

Currently pursuing an undergraduate or advanced degree in Marketing, Communication, or other related discipline, or recent graduate
Available starting immediately for 25+ hours per week
Highly organized, with an ability to prioritize time-sensitive assignments
Fearless – not afraid to be a bold and outside the box thinker
Highly adept, curious and comfortable with technology; prior IT experience or background is strongly preferred
Love of collaboration, and general excitement about learning new skills

226

Director, Global Learning & Development Resume Examples & Samples

Understand the business needs and people challenges of the organization and develop solutions using learning and development tools
Establish and refine training programs for designated internal client groups to meet performance gaps
Manage a staff of 3-4 local and geographically dispersed Project Managers and Corporate Trainers
Conduct large scale annual training and development needs assessment for worldwide employee training needs
Design programs and initiatives designed to enhance/leverage organizational capabilities in the areas of leadership development, product knowledge, new hire training, and continuing education
Conduct periodic delivery of instructor led training and train-the-trainer sessions, and participate in the modification of such as necessary to meet the overall goals of the organization. Support others in implementation, ensuring consistency, accuracy and quality of training
Utilize strong project management skills to execute all phases of learning programs including content development, logistics, management of project budgets, development of project timelines, and project plans
Develop relevant processes and procedures for employees to access training and information, and evaluate courses
Oversee worldwide training records, and reporting, supervising the staff and processes
Develop, or appropriately outsource course curriculum for corporate level management, leadership, and compliance
Recommend and design training plans that may include online, classroom, visual aids, reference guides, etc. Assess multiple delivery methods to determine impactful and cost-effective solutions
Participate in implementation and project teams for OD/OE
Work collaboratively with a team of subject matter experts to influence the delivery modes of effective training and communication methods in situations where providing information is the solution vs traditional training
Partner with manager for project scoping when a new or formal solution is desired or required (e.g., development of new ongoing workshop, eLearning, etc.). Continually improve the design, development and implementation processes
Apply learning theory/models, leverage or benchmark best practices/trends, and maintain knowledge of cutting-edge approaches to deliver performance-based learning solutions that drive lasting impact
Manage L&D Communications including the Corporate Learning website where employees can access learning curriculum and learning tools
Understanding of adult learning and learning modalities and experience applying a variety of development approaches that span formal training and 70-20-10 model of development
Strong knowledge and experience in instructional design models (ADDIE model to analyze, design, develop, implement & evaluate learning solutions or SAM – Successive Approximation Model)
Proven experience leading training and leadership development projects linked to business objectives, as well as the ability to influence others and build relationships at all levels of organization
Lifelong learner with healthy curiosity and drive for continuous improvement
Highly motivated, results-driven and able to work independently as well as with the team
Strong project management background, with the ability to balance multiple priorities and consistently meet deadlines
Progressive experience in performance consulting, training, learning and development, organizational development, and/or team development in a global organization
Strong experience deploying learning solutions and managing logistics for global training, during acquisitions and OD initiatives
Experienced user of SharePoint, L&D Management Design & Presentation software tools, and Microsoft Office including proficiency in Word, Excel, and PowerPoint
Collaboration skills including the ability to work with diverse perspectives of business, HR and external vendors
Proven ability to manage multiple priorities simultaneously
Business acumen and understanding of the impact of training on overall corporate performance
Experience in deploying mobile learning is a plus
Experience managing online training with Skillsoft® Leadership Advantage is a plus

227

VP Learning & Development Resume Examples & Samples

Establish long and short term strategies focusing on technical and leadership skills for the Retail, Corporate and Lending organizations
Lead large scale training projects and initiatives for the Bank. Continue to develop and lead the CMA Rotation Program, define our approach to leadership, and create and execute on Credit University
Define our approach to develop managers. Design and execute new manager development curriculum to prepare new and experienced managers in approach to management and with a focus on building a pipeline of leadership
Finalize and execute Leadership development specific to the future of EDGE as it relates to Career Power, Performance Power and Career Pathing
Lead the development and implementation of learning initiatives in support of key business priorities examples such as compliance courses, sales and product trainings for the bank. Consult and advise senior business leaders on learning strategies to enable game-changing business results
Track and report on training effectiveness and return on investment
Build and maintain relationships with external training vendors for training content and delivery

228

Contractor Learning & Development Resume Examples & Samples

Proven ability to master the full training cycle
Adequate knowledge of learning management software
Familiarity with traditional and modern training methods, tools and techniques
Sound Organizational & Planning skills
Proficiency in MS Office and in database software
MBA in Human Resources or equivalent
Around 4 years’ experience in handling Training Operations in IT / ITES industry preferred
Experience in Learning Technology , Online Learning , LMS will be added advantage
Understanding of Instructional Design principles will be added advantage

229

Instructional Design & Learning & Development Professional Resume Examples & Samples

Designing, developing, and delivering of accurate instructional materials
Maintaining and enhancing of training programs for Customer and Logistics Services teams, including Employee Health and Safety (EHS) and quality related training initiatives
Helping drive and support the Regional Train-the-Trainer model for training delivery and manage all training environment systems
Working with Training Delivery Team, the Quality Team, Supervisors, and Business Process Owners to incorporate training needs into future programs to achieve critical business objectives
Designing and developing innovative, comprehensive curriculums and certification programs, utilizing advanced design/development techniques and tools of adult learning theory
Selecting the appropriate level of measurement for new programs and designs measurement tools (e.g., certification process)
Creating Instructor Guides, Participant Manuals, Exercise Guides and Quick Reference Materials and organizing training manuals, reference libraries, and tests, evaluating educational materials in accordance with compliance standards
Managing the certification process and work with the learning management system coordinator to ensure appropriate tracking of training records
Gathering and analyzing feedback on training effectiveness and identify training gaps for the purpose of improving individual/team performance
Expanding knowledge of required tools and techniques through independent study, on-the-job-training and formal training
Participating in required Quality and Compliance initiatives and activities, such as audits, action planning and continuous improvements
Conducting Train-the-Trainer workshops, monitoring and driving consistent training delivery across the North America Customer and Logistics Services team, coordinating and providing direction to Training Delivery Team, Assistant Trainers and provide additional training resources as necessary
Ensuring accuracy and effectiveness of all training systems and sandboxes, maintaining Gold Master and Delivery Clients, defining and managing training environment refresh process, building transactional and master data as necessary to support instructional design and managing training environment contention for multiple projects and dependencies
Minimum of a Bachelor's degree is required with preference in education or related business major/ advanced degree/MBA preferred
Minimum four (4) years’ professional experience required
Minimum three (3) years’ experience in curriculum design, development or delivery required
Demonstrated presentation and facilitation skills required
Strong attention to detail, analytical skills required
Previous experience participating in audits preferred
Outlook and Advanced Excel skills with Pivot Tables and V-lookups required
Previous experience with Excel Macros preferred
Excellent PowerPoint and Word skills are required
SAP, order to cash, or WMS skills and experience strongly preferred
Coaching, mentoring, teaming skills, consulting and influencing skills required
Knowledge of eLearning design and distance learning as well as understanding of Training Environment Strategies is required
Training design and development experience required
Experience with eLearning authoring tools required
Previous web design experience required
Project Management/Leadership experience preferred
Position will require up to 5% domestic travelTraining & Development

230

Learning & Development Intern Resume Examples & Samples

Assist with scheduling of training programs in Roseland and other firm offices
Create courses in Learning Management System
Support the implementation of training programs in the Roseland Office (e.g., greet internal instructors, administer CPE sign in, order and monitor delivery of participant meals)
Compile and produce reports (e.g., course participation, CPE credit (Continuing Professional Education)
Process invoices
Monitor and help respond to employee inquiries
Pursuing a Bachelor’s or Master’s degree in related field
Minimum GPA of 3.0 in both your major and overall
Leadership positions in extracurricular activities are looked favorably upon, as well as work and internship experience
Excellent communication skills and the ability to work in a team environment
Ability to learn in a fast-paced environment
General computer literacy and proficiency in Microsoft Office (Excel, Word, PowerPoint)
Ability to work three days/week, preferably Monday, Wednesday, and Thursday

231

Learning & Development Intern Resume Examples & Samples

What we can offer
Exciting tasks like
Creative thinking
Strong PowerPoint & Excel skills
Willingness to speak in front of a large group
Interpersonal skills
Organization skills, attention to details and quality
Proactive approach
Customer focus
Communication studies is an advantage
32-40 hrs/week working availability
Successful applicant will be legally eligible to enter into an employment relationship under the laws of Hungary

232

Director, HR-learning & Development Programs Resume Examples & Samples

Oversee the creation of a formal Learning & Development program for the SalonCentric organization that encompasses management development and personal on-the-job growth for the general employee population
Bachelor’s Degree and 5-7 years of organizational training, instructional design, and adult learning preferred
Sincere passion for Learning and Development

233

Learning & Development Support Officer Resume Examples & Samples

Work with the Learning and Development Manager to identify, develop and implement learning solutions
Identify any development gaps required to meet competency standards
Assist with the identification, design and delivery of area-specific L&D interventions in conjunction with Subject Matter Experts
Plan, design and deliver process specific training to provide Process Operatives with the knowledge, understanding and operational skills
Help to develop and design regulatory training courses with particular focus on EHS and cGMP topics relating to production
Use the Learning Management System to maintain accurate L&D records for all JMMS employees and relevant contractors
Perform basic L&D related administration tasks, (arranging in-house course delivery, room booking, sending invites)
Arrange external courses and liaise with providers
Highly developed interpersonal and team working skills
Competent presentation skills
Excellent computing skills and proficient in Microsoft Office such as Word, Excel and PowerPoint
Able to prioritise workloads
Sound knowledge of GMP regulations
Experience in L & D or a training delivery environment
Experience of health and safety

234

Manager, Global Learning & Development Resume Examples & Samples

Create engaging learning activities, compelling course content and programs that increase job knowledge, develop skills, and influence behavior and communication; including but not limited to: instructor led, web based, e-learning,blended courses, activities, exercises, simulations, job aids, leader's guides, video and audio, quizzes, train-the-trainer programs
Create supporting material/media (audio, video, simulations, role plays, games etc.)
Collaborate with subject matter experts to ensure that training content meets identified gaps and training requirements
Manage and develop needs-analysis and timeline
Secure appropriate resources, execute tasks, and regularly communicate programs status
Measure and report on effectiveness of training's solutions in driving business performance
Facilitation of training materials and management of training classes, as needed
Proactively identify and implement improvements to existing training content
Keep current in training methodologies and technology developments and work to incorporate best practices

235

Learning & Development Resume Examples & Samples

Experience in content development
People Management experience
Degree, Certification in Training, or equivalent
Organized, a self-starter and self-motivated
Proficient in MS Office (Excel & Power point), and other modern training tools
MBA or equivalent
Experience in core Learning and development
Minimum of 5 years of relevant experience

236

Learning & Development Resume Examples & Samples

Contributing to a designated project or initiative to meet a KP business objective
Report development and analytics
Learning new applications needed to complete assignments or support the execution of business objectives
0 GPA or above

237

Head of Learning & Development Resume Examples & Samples

Possess bachelors or equivalent degree (Masters or MBA preferred)
Have excellent organisational skills
Have the ability to

238

Learning & Development Resume Examples & Samples

Support the Learning and Development Manager in ensuring that the Resort is applying Jumeirah learning and development processes and standards in a way that is consistent with other business units and is adopting best practice wherever identified
Adhere to the learning and development process standards in the planning, coordination, delivery and evaluation of training and development activities
Support the Learning and Development Manager in completing the annual learning and development needs analysis, developing the annual training plan and conducting the annual evaluation of training
Support the Learning and Development Manager in ensuring that Madinat Jumeirah is meeting all training targets and objectives
Be a Business Partner to the Resort by meeting regularly with departments and providing support where necessary
Carryout effective training on the range of subjects agreed by the Learning and Development Manager
Work under the direction of the Learning and Development Manager to design and develop training sessions that satisfy identified operational needs within the business unit
Ensure the Resort Management Graduate Programs and Internships for all candidates are managed and supported appropriately
Maintain the National Development Process to ensure that Nationals and any associated internship or graduate programmes are being coached, supported and have access to appropriate training opportunities in accordance with the Jumeirah National Development Policy
Drive and monitor the succession planning for UAE Nationals (IDP/IPO’s)
Ensure the effective management of the UAE National programs across the resort
Generate monthly UAEN report on appraisal and individual development plan completion
Chair monthly UAEN meetings and communicate any updates, challenges to L&D Manager
Under the direction of the Learning and Development Manager, liaise with external training providers to organize training for the individual or organisational development needs identified
Communicate information about training events in a timely and professional manner to ensure the business is kept up to date about training and development activities
Under the direction of the Learning and Development Manager ensure delivery of UAEN Engagement events
Represent the Learning and Development Team and the Resort at internal and external meetings/workshops when authorised by the Learning and Development Manager
UAE National with valid documents
Holding minimum of Higher Diploma graduated in 2015/2016
Less than two years of full time working experience
Dynamic, Motivated and a Result Focused
Looking at a long term career with Jumeirah

239

Learning & Development Resume Examples & Samples

Manage metrics and reports to coordinate onboarding processes, logistics, and communications
Execute learning processes using onboarding systems and software programs
Partner with the Recruiting business partners to identify business onboarding capacity needs
Trouble shoot onboarding issues with Employee Resource Center and Help Desk
Create tracking systems to maintain learning assets (regional IT equipment deployment)
BA or BS degree in a relevant field such as business analytics, information systems, etc. (Or 2 years Amazon experience.)
At least 3-5 years of work experience with solid career progression in the field of training and development, data management, or event coordination
Ability to maintain strict confidentiality regarding personnel and salary information
Excellent skills in large volume database management including complex formulas, macro construction and maintenance, pivot tables, etc
Detail oriented and excellent organizational skills; accuracy is essential
High proficiency in MS Excel, Word, Outlook and SharePoint tools
Ability to handle multiple and competing projects and deadlines
Experience with website editing and management
Experience with application of PDCA, Six Sigma or Lean problem solving methodology

240

Learning & Development Professional Resume Examples & Samples

Facilitate Leadership and Development experiences as part of developing and improving performance of our leadership teams. This could include classroom, blended, 1:1, or onsite work with Operations teams in North America
Partner with Team Leaders and Senior Leadership effectively to identify and deliver and measure L&D solutions to business challenges and goals. This could include OD interventions, performance consulting, 1:1 Coaching and Group facilitation
Build and Administer information and programs via our LMS, Intranet, Sharepoint as needed by our work with our stakeholders and ongoing solutions that we provide globally
Design/Develop relevant deliverables that meet the needs of stakeholders – online courses, job aids, quick reference, knowledge checks, curriculums, blended programs
Collaborate with your L&D team to identify new opportunities and produce creative new programs and learning experiences
Analyze metrics collected from learning events and communicate the data to non-L&D audiences, and work with L&D team to make any modifications to programs as needed
Ability to flex priorities between Leadership Development activities, Systems support and training, solution design, development and implementation
Travel when needed – apx. 20-25%
Work remotely as part of a virtual team. Prefer Chicago-based but not required
Certifications, Assessments, Course Development software currently used within our team
Certifications: InsideOut Coaching, Applied Frontline Leadership Simulation, Covey- 5 Choices for Extraordinary Productivity
Assessments: Predictive Index, 20/20 Insight 360, DISC
Course Development: Storyline2
Analytics: Metrics that Matter
LMS: Cornerstone
Microsoft Office Suite, SharePoint

241

Regional Director of Learning & Development Resume Examples & Samples

Performance Improvement
Instructional Design
Training Delivery
Learning Technologies
Evaluating Learning Impact
Managing Learning Programs
Integrated Talent Management
Proficiency in both English and Mandarin (Written and Oral) is essential
Minimum 5 years in a similar capacity of Area / Regional Director of L&D or Director of Learning Academy

242

HR Learning & Development Apprentice Resume Examples & Samples

Good computing skills (Pack Office and notably Excel & Powerpoint)
Interpersonal skills, listening skills
Service mindedness; ability to prioritize urgent requests

243

Program Mgr-learning & Development Resume Examples & Samples

A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience
Experience reflecting steady progression in Instructional Design and Program Management for the last 5+ years
Experience delivering training/information to peers, hourly associates, and senior management
Strong social communication (verbal and written) and collaboration skills
Deep understanding of MS Office tools (Outlook, PowerPoint, and Excel)
Ability to adapt well to rapidly changing environments with evolving circumstances, direction, and strategy
Ability to prioritize, run and complete projects with tight deadlines
Background in learning theory/course facilitation
Dream to thrive in a dynamic, growing environment

244

Learning & Development Director Resume Examples & Samples

Explore and investigate external learning curriculum and programs for incorporation into the L&D strategy, including budget analysis and return
Ensure Department education leaders align with the corporate learning strategies, leveraging resources available and complying with education and training policy
Partner with Complaince, IT, and Quality to refine Required Coporate Policy, Procedure and Compliance Learning curriculum for the 'all employee' audience
Provide consult and support to ensure corporate level policies and procedures are learner centered, written at the right level, for the right audience
Present programs in group sessions / committee meetings in order to gain feedback, support and resource alignment
Works closely among Human Resources team to support all Human Resources services across the organization
Extensive Prior experience in strategic use, implementation, and administration of LMS (Cornerstone in use here)
Prior experience in managing a companywide training program
Experience and knowledge in healthcare disciplines (nursing, pharmacist, administrative, managerial, sales, etc.) and / or Pharmaceutical / FDA regulated environments and the related organizational dynamics
Ability to operate a personal computer and use various software programs such as LMS, Course publishing (Articulate), Word, Excel, PowerPoint and Outlook

245

Learning / Development Spec Resume Examples & Samples

Participates in designing the action plan for specific site initiatives that support the strategic plan with the appropriate stakeholders
Participates in the continuous assessment, prioritization and revision of the plan as needed
Supports the implementation and communication of standard site and system learning solutions at the site
Designing of learning solutions
Delivers training for assigned learning solutions, when appropriate
Applies adult learning principles in the classroom
Evaluates immediate learner response and acts to mitigate issues, and reports follow-up needs to leader
Provides a broad range of consultation around the design of learning solutions to leaders, staff, and content experts within the site
Integrates knowledge and expertise around professional practice standards, as well as regulatory and compliance requirements when consulting or designing learning solutions
Participates as a team member in Allina system Learning & Development initiatives
Operates high fidelity simulation equipment (manikins) used in teaching within the health care setting

246

Director, People Learning & Development Resume Examples & Samples

Develop a strategy of internal and external programs impacting teams across the company from manager training to continuous learning
Partner with Leadership, People Business Partners and functional training leads to develop programs and content which align to our people experience strategy and solve for unique group challenges: performance management, career pathing, etc
Develop metrics and dashboards to evaluate success of departments and programs
Create a robust plan for company-wide training and communications strategies for educating the company on changes
You will partner with a wide variety of cross-functional stakeholders
8+ years of program/project management experience in talent, L&D and/or People Operations
3+ years developing and leading training efforts with direct experience creating online materials and delivering in-person training sessions
Bachelor’s degree, higher degree preferred
Thrive in a “move fast” environment with a passion for solving problems, breaking down roadblocks, and getting resourceful
Ability to influence team members at all levels on key employee engagement and development topics
Excellent interpersonal skills, including written and verbal communication skills
Strong desire to create innovative, compelling programs in a fast-paced environment
Excellent organizational capabilities
Facilitation experience preferred
Coaching certification a plus

247

Learning & Development Officer Resume Examples & Samples

Assist in updating trainees files in readiness for Audits
Monitor & tracking quality training for trainees on monthly basis
Recruit & selection of trainees as per different packages
Updating the ASGISA dashboards and trainees spread sheet
Administer adhoc ASGISA project requirements
Assist in updating trainees logbooks and GDP
Assist in giving notice for ending of training contracts to both trainees and line managers
Liaising with trainees, client, sub-contractors and service providers
Submission of the WSP/ATR through merSETA
Capturing of BBBEE Data
Prepare payroll for Bursary students on monthly basis
Compile monthly and quarterly reports to management and client
Handling and attending to trainees training queries
Process all ASGISA training expenses and ensure payments is processed
Manage and track training records for ASGISA trainees
Attend monthly ASGISA monthly meetings with the client
Create purchase orders for training, tuition fees medical assessments, accommodation and transportation for trainees
National Diploma/ B-Tech in HR
5 years of experience in the HR and Training Management
Strong ability to communicate verbal English with preferably a second language(if possible to local language)
Excellent Computer Skills- Advance in Excel
Planning, organisation and coordinating skills
Needs to be excellent in the management of stakeholders at all levels
Strong knowledge in SDA Act, BBBEE Codes of Good Practice, BLRActmerSETA Relationship
Can work autonomously
Requires good capacity of analysis, judgement and decisiveness
Proactive in identifying and taking ownership and responsibility for solving issues
Ability to build relationships with staff at all levels in a variety of cultures

248

Learning & Development Officer Resume Examples & Samples

Fully up to date with Quality Management System procedures
Support and conduct scheduled internal/external audits and required follow up action
Demonstrate full understanding of all operational KPI, SLA’s, analytics and an in depth knowledge of how to deliver on all contact channels
Conducting LNA in order to ensure cost effective, relevant learning solutions are proposed/delivered, in addition to analysis and identification of service improvements, knowledge and skill development areas
Deliver energised training solutions/learning interventions, engaging learners with effective facilitation skills and managing behaviour, where applicable
Design high quality and accurate training materials that deliver to exact specification whilst consideration taken on learning styles and methods of delivery
Demonstrate how and where value has been added and how successful learning solutions have been, through concise evaluation of all training programmes
Knowledge of all quality assessment processes and ability to assess performance in line with quality standards
Deliver engaging and effective coaching sessions
Drive individual and team performance through analysis of communication statistics, service levels delivered and quality assessing individuals, in line with the quality control procedure
Adhere to HR policies and procedures fairly and consistently when managing team members and where necessary, conduct probationary reviews, investigations, counselling and disciplinary hearings
Support Duty Manager and Contact Centre Manager to drive team productivity and operational productivity adherence to maximise service levels, minimise work queues and achieve SLA’s
Proactively feeding back any service improvements identified individually or raised by team members and ensuring to communicate with senior management team for consideration
Where required, provide support with client or company related project work, process or policy change effectively liaising with all key stakeholders
Develop each individual member of team within the Development Centre by conducting monthly LNA and coaching sessions, facilitating agreements of PDP’s, learning objectives, learning logs and what development support to be provided, including weekly 121 update meetings to assess progress of each individual
Design and deliver accurate and concise service communications, through various methods, to ensure all team members’ knowledge is up to date, relating to service delivery requirements, service enhancements and/or operational information
Word, Power point, Excel, PC skills
Coaching, developing, supporting, managing individual non-conformance and attendance
Working as part of a team
Motivating, driving, accountable and responsible for own performance and actions
Problem solving
Professional behaviour
2 years’ experience in delivery of training material
1 year experience in writing training material
Resilience in pressured circumstances
Communicating and delivering to various audiences at all levels
Knowledge and experience of the full learning cycle
Motivating & driving team and Op. performance
Planning workloads & resource
Decision making as part of a wider team
Liaising and communicating with Senior management & key stakeholders
Commercial understanding & continuous improvement
Delivering training on dealing with vulnerable customers or equality and diversity material
Receptionist/A531/85819/1

249

Learning & Development Resume Examples & Samples

30% Coordinate annual processes such as performance review, required training and talent review
Work with the team to keep process and progress on point for each initiative. Input and update process progress in the appropriate system
30% Manage, intake and respond to client emails in the Learning and Development mailbox
Respond to the Learning and Development inbox in a timely and professional manner
Ensure that messages are escalated to appropriate owner when necessary
20% Track participants and course impact through the maintenance of data in the Learning and Development systems
Serve as the site owner and administrator for various systems such as the Enterprise Learning Management System (ELM), Skillport/Skillsoft, Qualtrics and the Learning and Development Share page
Input, update and track courses in ELM
Register participants. Track attendance and course progress for key trainings including New Hire Orientation
Produce and maintain reporting on course participation and impact in partnership with HRIS Analyst and IT colleagues
Coordinate vendor relationships and needs. Keep Learning and Development team/manager up to date on modifications and changes
Respond to internal audit team on audit requests related to new hire, annual and organizational training
10% Assist team as needed in researching, learning, and developing Learning & Development and Organizational Effectiveness programs
Assist with the collection, and compilation of survey results
Assist with research process for program development
10% Proactively manage details associated with program facilitation, and learning delivery including room reservations, course materials and facilitation supplies, and food orders
Partner with IT and Facilities teams to maintain training room needs
Bachelor’s degree, preferred in Human Resources
1-2 years of experience in project coordination
Proficiency in Microsoft Office products
Ability to initiate, anticipate and perform duties with limited supervision, along with ability to handle multiple tasks and changing priorities
Demonstrate a strong technological aptitude, savviness and the willingness to learn about new systems and partner with various IT partners
Demonstrate skills of teamwork and a spirit of collaboration in all aspects of the job
Excellent written and verbal interpersonal communication, with the ability to interact with all levels of the organization
Ability to handle multiple tasks simultaneously while working within timelines

250

Director, Audit Learning & Development Resume Examples & Samples

Lead and develop product driven learning and development projects including data and analytics and methodology tools
Collaborate with project and product teams to design and develop learning solutions from needs analysis to deployment and measurement
Liaise with key stakeholders and drive detailed design meetings in order to determine priority content areas and alignment to learning needs
Manage learning solution developers including the scheduling and monitoring of development, providing guidance and feedback from an audit technical accuracy perspective
Build and maintain ongoing relationships to be fully informed of audit business plans, current priorities and future directions
Participate in internal and external forums to identify emerging trends and leading industry practices
Minimum of ten years of progressive audit and/or related learning and development experience; preferably within a professional services firm or similar environment
Bachelor’s degree from an accredited college or university; CPA or equivalent
Inability establishing learning methodology, client advising, performance services methodologies, performance improvement and measurement
Experience developing blended learning programs around business development or leadership skills
Excellent presentation, written and verbal communication, organization, prioritization, teamwork, and collaboration skills
Ability to travel up to ten percent of the time

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