Manager, Operational Excellence Resume Samples

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M Nolan

Meghan

Nolan

302 Clotilde Station

Los Angeles

+1 (555) 654 6805

302 Clotilde Station

Los Angeles

Phone

p +1 (555) 654 6805

Experience Experience

New York, NY

Manager, Operational Excellence

New York, NY

Hane-Cassin

New York, NY

Manager, Operational Excellence

Project Management Office – As part of the PMO function within GBSI, this position will support efforts and projects across the department’s operational pillars
Define, plan and execute organizational goals and objectives
Oversee key department metrics and work with data analyst to assess metric results and report trends
Oversee all aspect of performance management for staff of 3-4 associates
Anticipate and provide solutions to the organizations most complex business and operational issues
Actively track and communicate status for key initiatives
Develop and deliver effective presentations to senior leaders

Houston, TX

Senior Manager Operational Excellence

Houston, TX

Wuckert Inc

Houston, TX

Senior Manager Operational Excellence

Provides leadership to project teams and works closely with business functions to drive improved operations
Manages multiple projects, provides status updates on performance against plan and meets delivery targets
Develop and execute action plans to mitigate, close and/or eliminate issues, and to create efficiencies
Work to project management principles, addressing timelines, risks, KPIs and overall performance
Create and manage meaningful metrics to uncover areas for improvement, to measure and communicate project priorities, and to track impact of process changes
Responsible for the identification, management and execution of projects which will deliver operational improvement and business continuity
Leads ad-hoc, team-based workshops using Kaizen or Action Workout event tools

present

Detroit, MI

Senior Manager, Operational Excellence

Detroit, MI

Emmerich Inc

present

Detroit, MI

Senior Manager, Operational Excellence

present

Teach and lead improvements resulting in a gemba and visual workplace daily management environment
Work with manufacturing department managers and team members to define the implementation strategies for continuous improvement across the organization
Strong project/programme management knowledge from telecommunications environment or online/internet provider
Assist with the development of in-house training material and case studies and facilitate Kaizen and 6S events
Analyzing the market trends and competitors’ capabilities, developing concepts leveraging on emerging technologies
Develop, participate, and lead training sessions in Lean, kaizen, and problem-solving methods
Develop and implement supervisory level control solutions

Education Education

Bachelor’s Degree in Engineering

Liberty University

Bachelor’s Degree in Engineering

Skills Skills

Excellent analytical skills with strong working knowledge of problem solving, root cause analysis, and associated solution implementation
Strong detail orientation
Measures and reports on key performance indicators (leading and lagging) at site level; develops and implements effective corrective action plans in conjunction with functional managers to address any areas of concern
Advanced knowledge and deployment of Operational Excellence techniques and methods, including Kaizen, Lean Manufacturing, 6S, TPM, OEE and other modern manufacturing techniques, to drive cultural change of the organization and encourage employee engagement. Strong knowledge and experience from TPM is a strong advantage
Ability to apply sound business principles of logical or scientific thinking to a wide range of operational and strategic challenges and problems in difficult and deadline driven situations. Identify key issues, gather, analyze and synthesize data to support hypotheses and develop actionable recommendations
Strong team builder, mentor and coach with influential leadership competencies. Able to quickly establish credibility and win respect of key stakeholders. Sensitivity to driving change
Keeps abreast of industry trends and technology that can drive operational excellence. Shares and implements best practices from both internal and external organizational network to drive step-function changes
Ability to negotiate and influence key personnel across multiple centers and geographies to achieve positive results through awareness, understanding, acceptance and engagement
Project Management Office – As part of the PMO function within GBSI, this position will support efforts and projects across the department’s operational pillars
Proven project management skills to ensure on-time, high-quality deliverables

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IT Manager Operational Excellence Resume Examples & Samples

Provide oversight of LOB site administration requests to ensure enterprise standards are considered. Assist in the resolution of design problems when necessary
Design, develop and manage a Site Quality program that ensures Intranet properties reflect audience needs as well as TD online standards and professional best practices
Plan and conduct site management meetings and publisher training sessions to ensure the Intranet community can perform their duties efficiently and effectively
Design, develop, and manage a Metrics and Analysis program that assists management to understand the operation and usage of the Intranet including identification of opportunities to improve performance
Provide organizational change management expertise for CAST and LOB sponsored developments including communication planning / delivery, community management, and training assessment / development / delivery
Manage Intranet Search administration and enhancement
Manage Web Analytics administration and enhancement
Build and maintain effective relationships with business, technology and vendor partners, influencing stakeholders and gaining support for strategic initiatives
Manage team and employee development by demonstrating a structured approach to managing by objectives, coaching, mentoring, performance assessment, development plans, resource planning, hiring, etc
Experience in an Intranet, Information Architecture, Digital Communications and/or Content publishing role (5+ years)
Advanced knowledge of enterprise methodologies for effective organizational change management
Advanced knowledge of business processes and procedures, as well as broader organizational issues and technology
Advanced knowledge of Intranet platform technologies including: IBM WebSphere Portal, Interwoven TeamSite, Google Search Appliance Webtrends Analytics, IBM Connections, and Microsoft SharePoint
Ability to work independently and manage multiple priorities concurrently
Excellent organization skills to support a range of projects varying in size, complexity and scope
Very proficient in MS tools (Word, Excel, PowerPoint, MS Project)
Very good analytical and conceptual skills
Ability to communicate and convey technical issues and opportunities in a way that is easily understood and appropriate for the audience
5+ years of IT-related business experience
Experience with TD's PMLC, RMCL, SDLC, and Organizational Change Management practices
Post-Secondary degree in fields related to Business, Communications, Information Technology or Information Management

Manager, Operational Excellence Resume Examples & Samples

Define, plan and execute organizational goals and objectives
Oversee key department metrics and work with data analyst to assess metric results and report trends
Oversee all aspect of performance management for staff of 3-4 associates
Anticipate and provide solutions to the organizations most complex business and operational issues
Contribute to the continuous improvement of the OSGLI and supporting procedures to strengthen the customer experience and improve internal processes
Develop and deliver effective presentations to senior leaders
Strong leadership, motivational and coaching skills
Experience in process improvement and project management (green belt, black belt or PMP designation preferred)
Awareness of industry best practices related to Life Claim and/or Contact Center Management
Proactive issue identification and problem solving
Ability to strategically contribute to department objectives
Ability to work effectively with all levels of an organization
Proven track record in Process Management and Operational Excellence
Business analysis and process redesign skills
Budget management and staff modeling experience

Senior Manager Operational Excellence Resume Examples & Samples

Consult with leadership team on key business improvement initiatives
Develops and maintains trusted, respected relationships at all organisational levels
Sensitively work through issues that arise on projects to achieve successful outcomes
Provides leadership to project teams and works closely with business functions to drive improved operations
Work to project management principles, addressing timelines, risks, KPIs and overall performance
Communicate on project progress and learnings to large, multi-level audiences in a clear, jargon-free manner
Uses continuous improvement methodologies to understand problem root causes and drivers of business results
Innovative problem solving and critical thinking approaches to derive solutions
Leads ad-hoc, team-based workshops using Kaizen or Action Workout event tools
Promote use of Voice of the Customer to initiate and drive improvement projects
Coach project managers in process improvement methodologies (e.g. LSS Green Belt)
Several years business and process improvement experience
Demonstrated emotional intelligence
Six Sigma Certification from a recognized business program or certifying organization or equivalent experience working within a structured process improvement framework, Black Belt/ Master Black Belt Certification preferred
Project Management Certification or demonstrated project management experience in a large-scope, multi-function business environment
Strong data analysis skills, able to apply a variety of analytical tools and approaches
Demonstrates understanding and creativity to enable business process improvements
Proficient at reading, writing, and speaking in English and German
Able to clearly communicate complex technical topics in layman’s terms, both verbally and in writing
Experience in, and understanding of, eCommerce business models preferred
BA/BS degree or equivalent required, Master’s degree a plus

Manager Operational Excellence Resume Examples & Samples

Develop and implement an annual Operations Excellence Plan for all Eaton sites in India , Singapore and Batam in conjunction with the business leaders and APAC continuous improvement leadership. The plan should support ELSS, EBEC, Process Control, Cost Out opportunities and overall EBS execution
Provide hands on support at each location in executing kaizen activity and training kaizen leaders
Support the prescribed annual assessments at each plant location to monitor progress and identify best practices within the operations. Ensure that best practices are effectively deployed across all locations in India
Monitor Cost Out performance at each plant and recommend opportunities for Cost Out projects to fill any gaps
Provide advanced planning support in the development of new processes and services including process control and Lean techniques on new programs to ensure Flawless Launch
Design and implement ELSS training programs for key personnel in conjunction with other managers in the organization and the plant lean coordinators
Bachelors Degree in engineering, business, industrial technology or other approved field
15 years of experience in manufacturing and continuous improvement activities
Practical application experience with Six Sigma and Lean Manufacturing methodology (Green / Black Belt preferred)
Strong interpersonal skills with proven ability to lead change

Manager Operational Excellence Resume Examples & Samples

Lead organization’s capability in knowledge and understanding of metrics and measurements which impact the total performance of the plant
Drive visual management and data understanding throughout the plant
Manage and facilitate continuous improvement projects in support of company objectives
Develops an implementation plan, conducts risk assessments and develops contingency plans to accommodate unforeseen events. Recognizes and removes barriers to project completion. Recognizes the broader implications of actions and proposals on the overall business
Mentor/train key stakeholders in the use and practice of continuous improvement methodologies and tools. (Lean, value stream mapping, six-sigma, Kaizen)
Leads change to improve organizational effectiveness
Thinks strategically to anticipate future issues and challenges and create appropriate plans now, using proactive approaches
Knowledge of applicable regulatory standards and requirements for FDA regulated environment
Experience in operations management and knowledge of cost accounting/financial reporting systems. Including
This position operates with direction and supervision from the Plant Manager for ANSC Operations, and has some responsibility to make decisions and full responsibility to make recommendations that directly impact site goal achievement

Senior Manager, Operational Excellence Resume Examples & Samples

Serve as Sensei for Illumina’s global manufacturing groups in the production of medical reagents, instruments, and consumable products
Apply the principles of `waste reduction’; muda, muri, and mura
Mentor site leaders, engineers, and shop floor supervisors to instill the disciplines to drive a transition to a lean thinking enterprise
Serve as a subject matter expert for operations in a regulated environment (GMP, TPS or equivalent)
Develop, participate, and lead training sessions in Lean, kaizen, and problem-solving methods
Work with manufacturing department managers and team members to define the implementation strategies for continuous improvement across the organization
Develop appropriate tools and methods to sustain improvements across the organization
Promote analytical problem solving through the application of statistical control methodology
Incorporate the use of Lean tools and methods in team activities and business problem solving
Develop data collection and retrieval tools for organizational use

Senior Manager, Operational Excellence Resume Examples & Samples

Lead a portfolio of projects from inception through completion. Develop and manage project timelines, conduct project reviews and perform project status updates to achieve key business initiatives
Coach and mentor others efforts in the areas of Project Management, Lean Manufacturing and Six Sigma
Work with the Finance Department to establish projected project benefits, estimated cost savings and resource requirements
Drive improvements in key business metrics such as Right First Time, Cycle Time, Material Yield and Rejections. Coordinate structured problem solving efforts using Lean and Six Sigma tools
Deliver project updates to Regional and Site Senior Management and key stakeholders
Provide leadership and motivation to project team members throughout the project life-cycle
Responsible delivering project results. Implement a processes to track metrics to ensure project goals and objectives are achieved
Leverage best practices across the site and/or network and provide assistance where necessary. Handle and respond to requests for changes from the original scope and budget or expense changes
Must possess knowledge of project management concepts, practices, and procedures. Must possess a strong working knowledge of the industry and Mylan as a business, as well as departmental policies and procedures. Must be proficient in lean manufacturing principles (Overall Equipment Effectiveness, SMED, 5S, Kaizen, DMAIC, etc.) and in Six Sigma variation reduction tools. Must have demonstrated experience in the effective application of improvement tools to drive process improvement in a production environment
Minimum of a Bachelor's degree (or equivalent) preferably in a technical or quantitative area. Minimum of 3 years professional experience with a preference toward batch or repetitive manufacturing or pharmaceutical production. Minimum of 5 years’ experience leading Black Belt Projects, and providing structured coaching to Green Belt’s and Black Belt’s on their projects. However, a combination of experience and/or education will be taken into consideration
Lean Six Sigma Black Belt Certification from a reputable provider required and Project Management Certification preferred
Must be change-oriented and possess a mindset of continuous improvement. Must possess excellent analytical, written and verbal communication, interpersonal, planning, problem solving, and project management skills. Must possess a strong work ethic and have good organization, time management, and decision making skills. Must have strong computer skills and be proficient within the Microsoft Office Suite. Excellent communication skills are required in order to effectively present to multi-level cross functional teams. Must be able to coach Senior Leadership and lead change among others. Must be proficient in data analysis and preferably in data analysis software such as MS Excel and/or Minitab. Must have a demonstrated track record of achievement and delivering results

Senior Manager, Operational Excellence Resume Examples & Samples

Execution of strategic and tactical initiatives aligned with site key results, and dashboard implementation to monitor effectiveness of initiatives
Ensuring Value Streams have resources and skills necessary to drive site key results
Leading the team of black belts including lean and six sigma champions focused in driving continuous improvement activities through the organization
Leading the nomination, training, mentoring, and certification of Lean and Six Sigma Green Belts and Black Belts and aligning projects to site strategy and key results
Ensuring rigor in project execution, phase requirements and timing to ensure DMAIC methodology is deployed with appropriate rigor and effectiveness
DMAIC training, Kaizen and team facilitation
Leading and training Kaizen teams charged with rapid continuous improvement goals
Presenting at company-wide sessions on projects, and effectively multi-tasking and prioritizing projects
Acting as liaison for plant VIPs, dignitaries, and distinguished guests
Strong negotiation, influence, consultation, and facilitation skills
Superior interpersonal and coaching skills and be motivated and self-directed with a proven record of results
Advanced PC skills such as MS Office, process mapping software, Minitab, current Good Manufacturing Practices, ISO 9001:2000 experience, Federal Drug Administration experience is a plus
Demonstrated leadership and mentoring skills; ability to lead and motivate teams to achieve business goals
Excellent communication, presentation and facilitation skills; excellent analytical and problem solving skills
Must have strong analytical, organization, project management, and interpersonal skills along with knowledge of manufacturing processes, re-engineering strategies, and continuous improvement activities
Must be able to train others and work with employees on all levels; must be able to work extended hours and various shifts
Bachelor’s degree in Science or Engineering required; MBA preferred
Minimum of 8-10 years of experience in operations
Previous green belt or black training/certification a plus

Senior Manager, Operational Excellence Resume Examples & Samples

Drive OpEx discussions at the sites within the OpEx Service Hub, e. g. via regular dialogues with BUs and sites, in close cooperation with BUs and the regional OpEx team to increase productivity of the assets
Work (pro)actively with sites to define tailor made optimization projects and leverage OpEx benefits
Support or lead consultancy projects for OpEx in the OpEx Service Hub
Actively coordinate activities of the OpEx community in the OpEx Service Hub and foster an experience exchange between BUs and functional units (AC/OE, process development GCP, engineering ACT, GS, etc.)
Support the sites in monitoring KPIs as corporately defined and using benchmarking tools to increase productivity in OpEx Service Hub (e. g. via Overall Productivity Change indicator)
Drive and support the implementation of the agreed measures in the OpEx Service Hub with appropriate speed in a sustainable manner
Support the sites in tracking OpEx measures regularly and align for corrective measures if needed

Manager, Operational Excellence Resume Examples & Samples

Drive key on boarding process improvement initiatives for GCP
Leverage best practices across global on boarding teams
Mentor and coach global on boarding teams on Lean Management and other tools. Will deploy training, when required
Conduct brainstorming sessions with teams to identify process improvement opportunities
Execute as well as facilitate key projects
Track performance improvement ideas
Measure and Report success of process improvement initiatives and present to regional leaders
Branding and communication for On Boarding Center of Excellence
Experienced Lean transformation leader
Relevant experience in a customer-centric function
Proven Project Management Skills, including driving towards tight deadlines with large number of stakeholders and strong emotional connection of employees to the topic at hand
Strong process orientation and analytical/problem solving skills
Demonstrated ability to lead change; strong change management experience
High influencing skills, manage difficult situations, overcome resistance by changing people’s perspectives, perceptions and understandings, collaborative style, and team orientation
Excellent communication, facilitation and presentation skills
Excellent MS Excel and Power Point skills
Should have conducted training sessions
Should have experience in managing high performing teams

Manager, Operational Excellence Resume Examples & Samples

Developing and maintaining a reporting process to collect information on business processes that have opportunities for improvement. This information may come from within Home Delivery or from other business areas such as Customer Service and Account Management
Develop a centralized Process Improvement Tracking system that will evaluate each project / process improvement to ensure upstream and downstream effects have been reviewed and that communication to affected areas is performed
Develop an Oversight & Monitoring Program for business / system programs and processes to be able to proactively identify "fail points"
4+ years in Home Delivery Operations
Proficiency with MS Office software
National Pharmacy Technician Certification
Excellent communication skills (oral / written)
Technical writing skills

Manager, Operational Excellence Resume Examples & Samples

Ensuring that GNICS Operational Excellence is a trusted partner to GNICS business in supporting them meeting their expectations, and in doing so, operates efficiently, leveraging centres of excellence where applicable, but also ensuring strong business focus and presence
Actively supporting the business in delivering change, ensuring that governance processes and crisp, efficient and effective
Ensuring an effective and robust framework is in place to enable the business to accept, manage or mitigate material risks and issues
Ensuring that GNICS has an effective framework for Process Management that ensures processes well designed, meet applicable requirements, are supported through robust controls, integrated testing, and appropriate investment in capabilities
Timely & effective resolution of risks and issues, supported by effective prevention framework to identify & eliminate their root causes
Ensuring risks related to Third Parties, Partners & Legal Entities are managed in line with regulatory & AXP expectations
Issue Management - Supporting business processes to effectively manage and resolve issues. Drive early detection of risks and issues, supporting the business to fix them rapidly, in line with risk appetite
Support the business activities to prevent customer-impacting issues via effective processes and controls design and execution
Governance framework: Ensure that the Governance Framework adopted across the market is effective and streamlined, aligned with AXP Governance Standards , effectively supports business processes and change management and meets external regulatory requirements
Enabling business growth and Change Management - Manage the end-to-end risk assessment process for all new products, platforms and capabilities across the market, supporting and enabling business growth. The incumbent will be responsible for ensuring that the Change Management program across regional markets is compliant with the Enterprise AEMP 54 management policy and GNICS Operational Excellence Governing standards. This position will be responsible for conducting training and awareness sessions to ensure that teams are consistently educated on the policy requirements within the Singapore market
Third Party Risk – Support sound execution of the TLMP program for GNICS Singapore. Provide guidance to the business to manage vendor risks by ensuring appropriate risk assessments and the closure of issues in line with the TLMP framework. Effectively engage and leverage GNICS Central team for relevant subject matter expertise and program management to ensure streamlined efforts and efficiencies are gained in management of vendor risk
Audit Engagement - Support the business in managing audits
Process Risk Self Assessment - Support process owners in creating and documenting their process in addition to the risks and controls in their process using the PRSA methodology. Facilitate the annual Risk Assessment Questionnaire refresh process for the market. Ensure robust coverage of GNICS processes through the PRSA program and execute all PRSA framework requirements
Effectively engage and liaise with the Operational Excellence Centre of Excellence (CoE) teams to support and streamline key Business Process and Business Self Testing programs
Training and Awareness: Drive Operational Excellence, control and compliance principles and standards across the market, delivering tailored training as required
Results driver and self starter with track record of developing, clearly communicating, and bringing to life key strategies and new processes in highly matrixed and ambiguous environment
Exceptional communication and influencing skills and demonstrated experience effectively working with senior leaders
Outstanding matrix management skills, with the ability to mobilise, drive and direct resources across the organisation without direct reporting lines
Analytical thinker with strong quantitative skills and demonstrated experience in developing actionable insights
Strong project and process management skills; Proven ability to handle multiple priorities simultaneously as well as frequent ad-hoc requests
A ‘growth mindset’ and nimble learning agility to identifying and drive new thinking
Cultural sensitivity and ability to work across multiple markets and stakeholder groups
Experience in Operational Excellence, Compliance, Operational Risk or a related discipline, ideally in more than one of these disciplines
Experience in business process improvement, control design and development of control and process testing
In-depth knowledge of GNICS business and processes – preferred experience in both Proprietary and GNS sides of AXP
Fluency English

Manager, Operational Excellence Resume Examples & Samples

Minimum of BA/BS degree, (Post Grad or Masters preferred) with a minimum of 5 years process improvement and project management experience within a multinational, fast pace and expanding operations or service center environment
Significant training in Six Sigma or Lean initiatives; preferably with Lean certification or Six Sigma Greenbelt qualification
Project Management Qualification (PMI/PRINCE)
Successful track record of identifying, leading and driving change within a dynamic organization
Ability to multi-task while juggling different priorities and timelines
Strong interpersonal and communication skills. Track record of working cross functionally, relationship building, conflict resolution, stakeholder management, negotiation & decision making
Advance skills in Word, Excel, PowerPoint, MS Project and Visio

Manager, Operational Excellence Resume Examples & Samples

Minimum of BA/BS degree, (Post Grad or Masters preferred)
7 – 10 years of process improvement and project management experience within a multinational, fast pace and expanding operations or service center environment
5 – 7 years of proven success with leading, managing and developing a team of 5 or more
Significant training in Six Sigma or Lean initiatives; preferably with Lean certification or Six Sigma Black Belt required
Excellent project management skills and strong knowledge of project methodology is desirable
Advance skills in Word, Excel, PowerPoint, MS Project and Vision

Manager, Operational Excellence, Oakville Resume Examples & Samples

Collaborates with team members from operational excellence, sales, marketing and market access to ensure understanding, actions and actions are implemented based on analytical insights
Manages the strategic development and execution of the CRM and BI platforms
Collaborates with local and regional partners to deploy platform enhancements
Works with partners to develop user requirements and conduct user acceptance testing
Develops, deploys and maintains training material to support capability development for platform users
Works with leadership to develop and deploy reporting systems and dashboards to management and sales teams to facilitate measurement and tracking of brand and company performance
Provides feedback to management and sales leadership on platform user adoption
Leads the proactive development and deployment of sales force effectiveness initiatives including territory design, sales force sizing, incentive compensation, segmentation, sales reporting and analytics and ROI analyses
Drives the accountability of Takeda team members to reach SFE and customer engagement objectives
Responsible for the acquisition, management and quality of data
Effectively integrate data from multiple sources to enable accurate, reliable and timely analytics
Supports data warehouse administrator Acts as secondary support to data warehouse administrator – providing support for testing, monitoring, managing, validating (including extracting, transformation, loading, cleansing)
Supports other Operational Excellence team members by acting an analytical thought leader and maintains an analytics calendar for the company
Manages vendors and consultants and project budgets
5+ years system development, project management or business process design experience
5+ years’ experience within sales, operations/sales operations areas of the pharmaceutical/medical products industry
Work experience in highly dynamic, fast-moving environment
Prior people management experience an asset
University degree, preferred science, information technology or MBA
Strong expertise in CRM and BI platforms
Proven, deep experience in SFE
Including territory design, sales force sizing, incentive compensation, segmentation, sales reporting and analytics and ROI analyses
Knowledge of various methodologies, approaches and data sources
Ability to effectively summarize and communicate
Maintenance of a SFE calendar by business unit
Excellent Excel knowledge with advanced skill in SAS or other statistical programming preferred
Proficiency in pharmaceutical data sources
Demonstrated planning and organizational skills
Team and leadership skills
Project Management and facilitation skills
Demonstrated initiative and ability to work independently
Ability to plan and coordinate programs and activities
Demonstrate strong influence, coaching and negotiation skills while working collaboratively with other departments
Knowledge of Canadian pharmaceutical industry an asset
Proven vendor and/or project management experience

Senior Manager Operational Excellence Hirel Resume Examples & Samples

Analyze and identify cost reduction opportunities across the value chain
Apply Value Stream mapping to drive optimization projects within the supply chain
Initiate and drive improvement projects in areas of cost, productivity, quality & delivery
Ensure projects are integrated and aligned with business strategy and coordinated with the appropriate process owners to accomplish key goals
Oversee and consolidate Key Performance Indicators from the various product lines and manufacturing sites
Work with other departmental managers to address the mindsets and behavior changes required in their respective departments to sustain the change
Identify risks, establish risk management approach and risk mitigation strategies
Ensure effective coordination of activities and/or deliverables across multiple functions
Conduct project reviews with management and stakeholders on a timely basis

Manager, Operational Excellence Resume Examples & Samples

Leads Operational Excellence (OE) at the site and provides status updates to the site leadership team on the results of the operational excellence initiatives. Identifies any potential obstacles that may require site leadership interventions
Supports and influences an operational culture that embraces change through use of effective leadership and communication skills, change management concepts, rewards and recognition, visual management tools, and performance monitoring
Monitors progress of improvement efforts and develops plans to address shortcomings
Measures and reports on key performance indicators (leading and lagging) at site level; develops and implements effective corrective action plans in conjunction with functional managers to address any areas of concern
Deploys system to standardize operational excellence best practices within the site as defined
Collaborates with colleagues and stakeholders to execute an operational excellence plan that supports site, business unit, and Patheon strategies
Implements annual operational excellence roadmaps to drive continuous improvement
Keeps abreast of industry trends and technology that can drive operational excellence. Shares and implements best practices from both internal and external organizational network to drive step-function changes
Other duties as assigned by Management

Senior Manager Operational Excellence Resume Examples & Samples

Contribute to business operations strategy development. Help to create the future state as it relates to manufacturing strategies, cross functional processes, shortened value streams and the establishment of uniform policies and procedures and enhancing organizational effectiveness to achieve business goals
Assess current processes and standard work flows to identify process improvement opportunities, utilizing organizational, analytical, Lean and six sigma problem solving methodologies
Think strategically to anticipate future issues and challenges to create appropriate plans now, using proactive approaches
Use analytical capability to probe systemic issues to root cause
Develop and execute action plans to mitigate, close and/or eliminate issues, and to create efficiencies
Responsible for the identification, management and execution of projects which will deliver operational improvement and business continuity
Drive lean manufacturing principles, visual management and data understanding throughout Operations. Implement methodologies, standards, documentation, and processes that ensure compliance with company and regulatory requirements.Act as a change agent to grow a culture of continuous improvement, accountability and ownership,
Create and manage meaningful metrics to uncover areas for improvement, to measure and communicate project priorities, and to track impact of process changes
Mentor/train key stakeholders in the use and practice of continuous improvement methodologies and tools. (such as Lean, value stream mapping, six sigma, Kaizen)
Uphold the Company’s core values of Integrity, Innovation, Accountability, and Teamwork
Demonstrate behavior consistent with the Company’s Code of Ethics and Conduct. Ensure that direct report(s) are trained and evaluated on their knowledge and adherence to the Company’s values, Code of Ethics and Conduct, and applicable compliance policies
It is the responsibility of every Spacelabs Healthcare employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem
Bachelor’s Degree in Engineering, Operations Management or related field; or 4 years related experience
8+ years’ experience in a manufacturing environment. Previous experience working in medical device or highly regulated industry required
4+ years of leading people and teams
Expert in LSS methodologies, problem solving techniques, DMAIC, DMADV, DFSS, DMEDI, and DFMA. Advanced analytical skills
Have good working knowledge of ERP systems
Past success with delivering results through others, both direct and matrixed. Proven ability to lead, develop, motivate and hold others accountable. Able to solicit the cooperation of a diverse group of disciplines and functions in a tactful and persuasive manner
Ability to make critical decisions in a fast-paced production environment
Ability to manage multiple, competing priorities within demanding timeframes. Strong facilitating and project management skills
Has effectively lead change and acceptance of new methods and perspectives
Excellent interpersonal and communication skills (both verbal and written)
Must be able to complete job responsibilities working with different time zone needs such as attending late night/early morning meetings by phone and/or web to meet business needs; 15%

Manager Operational Excellence Resume Examples & Samples

Develop process improvement initiatives (e.g., supplier business processes and practices) in order to benefit the CCNA system and Customers by directing supply chain activities, involving external suppliers, functional peers, customer teams and/or cross-functional teams
Review facility capability and environment (e.g., technology, systems, quality, cost, efficiencies, yield, Warehousing & Distribution) in order to recommend process improvements
Support the development of lean manufacturing processes; continuous improvement, standard work, problem solving, value stream mapping, training and employee involvement
Lead, teach and coach associates at all levels on lean manufacturing processes
Facilitate the development of and maintain the Lean Implementation plan for the location
Drive lean training and implement a lean toolkit utilizing PDCA; value stream mapping; quick changeovers; Kaizen, problem solving, 5S, etc
Lead continuous improvement events resulting in associate skill and knowledge development and KPI performance improvements
Using tracking and reporting systems, prepares plans, drives performance, and assures timely completion and achievement of product/process quality and savings goals
Identifies barriers to success and solicits help from leadership when needed
3+ years of experience with LEAN, preferably within the Supply Chain
1+ years of experience in a project management role
Hands on experience using Operational Excellence and Continuous Improvement methods (LEAN, TPM, 6 Sigma)
Experience with Lean projects and methodology
Demonstrated leadership skills with the ability to influence without authority
Experience in business transformation and process improvement roles using proven problem solving/continuous improvement methodologies
Experience with change management and influencing organizational culture change

Senior Manager, Operational Excellence Resume Examples & Samples

Provide direction and structure for the OPEX program at the Waco facility
Drive the boundaries of what can be achieved
Ensure sustainability of the OPEX process is a key focus
All OPEX activities/actions requiring repeated execution are to be clearly defined both for activity detail, ownership and sustainability mechanism
Establishes and maintain relationships with key stakeholders (Business Leaders, Plant Managers, Function Managers, etc.) for communication of OPEX goals, processes and achievements. Leverage OPEX principles to assist in the design and execution of new manufacturing processes, methodologies and equipment layouts to improve overall equipment effectiveness
Incumbent has full authority to make decisions and/or take action that is required to carry out job duties
Manage and report the financial results of OPEX execution
Process
Ensure the consistent and uniform application of the OPEX tools across the site with an agreed standard
Standardization of processes is to be evaluated and achieved where possible
Ensure the consistent and uniform application of the OPEX tools across the site with an agreed to standard
Training is to be standardized and clearly documented across shifts
Ensure on-going OPEX education of all employees at the plant site level and maintain a minimum level of trained Green Belts per the OPEX strategy
“Best practice" methods, processes and ideas are documented and shared with other manufacturing facilities to drive continuous improvements in all aspects of manufacturing
Participate as member of the OPEX Site Steering Team, and maintain involvement as necessary in the individual Department OPEX and 5S teams
Establish and support the process, time frame, and criteria for the rollout of each tool. (5S, Standard Work, Visual Controls, Accountability boards) , Identify key program milestones
Provide the creative force for the OPEX Waco program, ensuring it has a strong visual component
Report progress monthly
Assume responsibility for additional projects/interim roles as necessary to support critical business functions
A Six Sigma Black belt or Master Black belt certification is preferred
Master’s Degree preferred
Familiarity with SAP or similar enterprise wide systems is a plus

Senior Manager, Operational Excellence Resume Examples & Samples

Provide Lean/Kaizen education to departments within Mylan Technologies
Assist with the development of in-house training material and case studies and facilitate Kaizen and 6S events
Identify, prioritize and manage site wide Lean opportunities within manufacturing, packaging and laboratory environments and business process Lean opportunities within the entire operations, and ensure successful completion
Serve as subject matter expertise on Lean methods, Value Stream Mapping, Enterprise Process Mapping and Continuous Improvement
Actively mentor cross functional lean project leaders
Track and report savings for identified and completed projects and perform other duties as assigned
Assist Manufacturing in solving problems and increasing efficiency
Liaisons with Complex Products O.E. and Global O.E. groups to leverage best prarctices from other sites and share MTI’s learning with the O.E. network
Through hands-on coaching and training, develop OE Capability
Develop and implement robust processes to ensure long term sustainability of continuous improvement initiatives
Minimum of a Bachelor's degree in Engineering (preferably Industrial Engineering) and three years of experience. However, a combination of experience and/or education will be taken into consideration. MBA preferred
PMP Certification preferred. Lean and or Six Sigma Black Belt Certification and at least 5 years implementing Lean/Six Sigma concepts is preferred
Must possess knowledge of computers, printers, plotters and various test equipment. Must possess knowledge of Minitab, spreadsheets, word processing, and project tracking software
Must Possess knowledge of Lean Six Sigma tools and concepts as well as a knowledge of statistics
Must adhere to Company and Department policies and procedures as well as government regulations. Requires understanding of Standard Operating Procedures (SOPs), Food and Drug Administration (FDA) regulations and Current Good Manufacturing Practices (cGMPs)
Must possess good communication, time management, complex mathematical and organizational skills, as well as computer skills including Microsoft Word, Excel, Powerpoint and Outlook
Must have the ability to lead and influence teams through the change management process. Demonstrated ability to think strategically to provide focus and deliver high impact results to the business
Ability to read and interpret complex business and/or technical documents. Ability to write comprehensive reports and detailed business correspondence. Ability to work with managers and directors and communicate ambiguous concepts. Ability to present to groups across the organization
Ability to solve problems with a variety of concrete variable through semi-standardized solutions that require some ingenuity and analysis. Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems

Manager, Operational Excellence Resume Examples & Samples

Serve as Sensei for Illumina’s global Clinical Service Labs groups in the delivery of Genotyping and Sequencing service delivery model across multiple sites, platforms and product lines
Teach and lead improvements resulting in a gemba and visual workplace daily management environment
Drive measurable improvements in quality, material control, throughput, flexibility, and cost
Mentor site leaders, engineers, and CLIA lab supervisors to instill the disciplines to drive a transition to a lean thinking enterprise
Identify, scope, resource, and execute large-scale cross-functional projects aimed at reduction of waste
Work with Clinical Service Lab functional managers and team members to define the implementation strategies for continuous improvement across the organization
Support policy deployment activities to define strategic objectives and metrics for the organization
Incorporate the use of lean tools and methods in team activities and business problem solving
Develop and implement supervisory level control solutions

Senior Manager Operational Excellence Resume Examples & Samples

Lead implementations of the new CL/ SCM production system XSITE into operations in Europe
Manage timelines, resources and targets of XSITE implementation projects
Train site leadership and shop-floor teams on the general idea of the production system, lean basics and advanced tools, KPIs and performance management
Coach the upper management of a site (KATA), Sparring’s partner for the upper management of an operation
Supports strategy deployment of the operation
Moderate and conduct improvement workshops (including Value Stream Mapping, POP, Kaizen)
Assess the site against established CL/SCM operational system standards & award up to silver status
Provide technical/ operational support for site improvement initiatives
Actively support the target setting of an operation
Strict monitoring of progress in KPI and EBIT
Manage further general CI activities for operations in Europe
Collect and share implementation and operational best practises with our European community
Continually improve the Continuous improvement concepts and implementation methodologies
Collaborate closely with cluster teams
Collaborate closely with corporate team
Providing necessary trainings: on site, country or European level
Support knowledge development and –exchange (via trainings, e-learning, exchange platforms, forums) within Europe and towards Global
Bachelor or Master Degree in Logistics, Supply Chain Management or Industrial Engineering
8+ years of relevant experience in the area of contract logistics
Excellent practical and trainer knowledge of lean tools, kaizen and lean leadership
Excellent knowledge in the area of performance management in CL/SCM operations
Ideally Six Sigma (Black) certified
Ideally be able to conduct VSM and Kaizen workshops
Can speak on eye-to-eye level with Senior site management
Excellent knowledge of project management methods and techniques
Able to set own agenda and work independently
Analytical mindset and structured working methods
Ability to work in an international team
Fluent in English (written and verbal)
Excellent communication skills with all levels of the organization
Able to travel frequently

Senior Manager Operational Excellence & Innovation Resume Examples & Samples

Developing departmental strategies
Reviewing and improving operational processes
Identifying appropriate innovations and operational excellence improvements in order to drive continuous improvement
Reviewing and implementing improved manufacturing and quality technologies globally
Developing and implementing Industrie4.0 concepts for manufacturing
Leading and collaborating with the Leadership teams to establish appropriate improvement priorities, implementation targets and action plans
Training and coaching of employees and managers in Voith excellence philosophy and methodologies
Conceptualizing and organizing workshops and global meetings and giving presentations
Representing the Head of Global Manufacturing & Quality as deputy

Senior Manager Operational Excellence & Innovation Resume Examples & Samples

Implementing Voith operational excellence concepts and tools within all operating units of Voith Hydro
Implementing OPEX philosophy, concepts and tool in field service areas and extending to enterprise levels (Lean Enterprise)
Developing and implementing Industrie 4.0 concepts for manufacturing

Senior Manager Operational Excellence Resume Examples & Samples

Manages and oversees development of customer project requirements, business processes and key performance indicators that improve products and services
Manages overall collaborative effort with operational leadership and represented work groups to develop and implement sustainable solutions
Leads the overall development and delivery of workshop/classroom training
Leads team responsible for coaching individuals on lean six sigma principles to drive improvement
Manages multiple projects, provides status updates on performance against plan and meets delivery targets
Leads cross functional teams in improvement activities that focus on Maintenance Operations, Quality Management and Material Supply
Bachelor’s degree in relevant field or equivalent experience/training
5 years engineering and operations experience
3 years of leadership experience
2 years of change management experience
Experience in delivering business values that resulted in cost reduction or avoidance
Experience in leading cross functional teams
Statistical analysis and computer background
Excellent analytical, communication, planning, interpersonal and organizational skills
Ability to lead and manage people
Ability to concurrently handle multiple responsibilities working with others and under pressure
Ability to work rotating shifts, nights and weekends
Ability to travel to other maintenance locations as required (up to 50%)

Manager, Operational Excellence Resume Examples & Samples

Identify, quantify, and prioritize improvement initiatives to ensure GBS organization is meeting service level agreements with businesses/functions
Lead implementation of initiatives in collaboration with Site Leaders and Regional Process Owners to achieve stated initiative goals
Drive the identification and implementation of best practices across the GBS organization in collaboration with Global Process Owners and GBS leadership
Train and coach individuals and teams in the use of Lean Six Sigma tools to drive process improvements
Supervise Performance Analyst in compiling operational performance measurements and associated reporting analysis
Bachelor degree required, business or engineering degree preferred
Six Sigma Black Belt or Master Black Belt required
A minimum of 5 years of experience in continuous improvement role
A minimum of 2 years of experience providing process improvement support for GBS-related functions including Finance, Customer Service, Accounts Payable, Accounts Receivable, Human Resources, Master Data Management, Payroll and/or Procurement
Experience using Lean methodologies
Experience in the Manufacturing industry a plus
Ability to work independently and/or effectively with diverse, global, cross-cultural teams
Ability to negotiate and influence key personnel across multiple centers and geographies to achieve positive results through awareness, understanding, acceptance and engagement
Sound judgment, strong critical thinking skills and multi-tasking skills with the ability to prioritize workload effectively
Intermediate to advanced level proficiency in Microsoft Word, Outlook, Excel, and PowerPoint required
Outstanding customer focus including attributes of empathy, compassion, and service orientation
Passionate and high energy which can assist in selling future vision to customers
Adaptability/flexibility which includes being open to change and conducting business differently
Focused on continuous learning and developing new skills
Excellent process orientation which focuses on efficiency without losing sight of customer experience
Savvy with technology which includes use of web-based platforms, case management, etc

Manager, Operational Excellence Resume Examples & Samples

Partner with manufacturing sites and associated key functions such as Supply Chain and Purchasing operations to deliver on improvement targets whilst driving improved quality and service performance. Facilitate continuous improvement events (such as workshops) to develop and maintain the improvement idea pipeline
Monitor EMS progress and participate in site improvement visits. Analyze results and engage with sites to develop and ensure follow-through on improvement plans
Work with sites & training teams to deliver targeted EMS training and demonstrate use of Lean/Six Sigma concepts. Assess, coach and provide constructive feedback to team to strengthen competencies and promote systems level thinking
Support standardization of processes and continuous improvement training materials
Organize events/workshops to drive knowledge transfer and sharing of good manufacturing and best demonstrated practices
Lead, coach, and participate in activities promoting improved end-to-end process design and delivery of regional/site metrics
Identify and work with teams in the Value Stream
Demonstrate expertise in Continuous Improvement Methodologies, such as Lean/Six Sigma, with knowledge and usage of statistical applications
Participate in Strategic Planning & Deployment process to define priorities and align with business measures
Develop presentations to summarize findings and propose recommendations
Expertise in leading Lean Kaizen and 5S programs in a manufacturing environment is required
Strong process engineering and data analysis skills required
Must have advanced skills with Excel and PowerPoint and be skilled in the use of mini-tab tools
Experience driving Lean & Six Sigma Projects to improve quality and improve capacity
Project Team Leadership Experience
Experience mentoring and teaching others
Must have experience creating data collection and retrieval tools for organizational use
8-10 years of continuous improvement leadership using Lean and Six Sigma methods
BS in Industrial Engineering / Mechanical Engineering / Manufacturing Engineering / Supply Chain / Operations or similar degree
Minimum 8 years related experience across multiple (2+) industries / businesses / production environments with extensive knowledge of lean production and use of Gemba based continuous improvement tools
Ability to apply sound business principles of logical or scientific thinking to a wide range of operational and strategic challenges and problems in difficult and deadline driven situations. Identify key issues, gather, analyze and synthesize data to support hypotheses and develop actionable recommendations
Advanced knowledge and deployment of Operational Excellence techniques and methods, including Kaizen, Lean Manufacturing, 6S, TPM, OEE and other modern manufacturing techniques, to drive cultural change of the organization and encourage employee engagement. Strong knowledge and experience from TPM is a strong advantage
Project management skills with ability to perform cost/benefit analysis and create and execute plans
Strong team builder, mentor and coach with influential leadership competencies. Able to quickly establish credibility and win respect of key stakeholders. Sensitivity to driving change
Ability to work with stakeholders, colleagues, senior and line managers at all levels
English (fluent), Italian an advantage but any other European language also beneficial
Must be willing to travel, as required – up to 50%

Senior Manager, Operational Excellence Resume Examples & Samples

Track and drive solutions to systemic issues and opportunities across the ecosystem
Develop/implement program strategies, goals, and plans that enable the organization to improve internal operations and practices
Conduct and/or participate in regular business routines in order to monitor relationships, re-affirm strategic direction, and steward the business value created for the Freestyle organization
Collaborate with Freestyle leaders and teams to share successes, replicate best practices and ensure organization-wide achievement of annual goals
Track and monitor the effectiveness of management routines and metrics; recommend and implement changes as needed to ensure business objectives are met
7+ years general management experience, proven experience in successful leadership of process improvement initiatives
Experience in manufacturing environment or large scale operations is a plus
Experience in cloud and customer operations
Knowledge of OE principles and concepts
Ability to analyze KBI/process metric performance, identify improvement opportunities, and show statistically significant change
Ability to provide oversight and management to synthesize/bring synergy to multiple initiatives
Knowledge of advanced qualitative/quantitative analytic techniques
Knowledge of continuous improvement and change/project/program management concepts; able to identify value-added elements and activities; and able to use and apply specific Six Sigma and Lean tools, e.g. value stream mapping, Kaizen, VA-nVA analysis, waste analysis and reduction
Strong statistical analysis capabilities
Clear understanding of difference between correlation and causation
Complete understanding of and ability to use all aspects of the Define, Measure, Analyze, Improve, and Control (DMAIC) model

Manager Operational Excellence Resume Examples & Samples

You have a master's degree, combined with a solid relevant work experience
The lean culture is your second nature, so proven lean methodology knowledge is key
Experience in team management is an advantage
You possess very good communication and listening skills
You easily connect with other people, you are able to manage diversity
You are able to drive projects to success, even without having direct impact on them
You have solid presentation and training skills. You feel confident in front of large audiences
You are always looking for the next opportunity to improve
You are fully proficient in Dutch and English

Manager Operational Excellence Resume Examples & Samples

The candidate will minimally hold a Bachelor's Degree and have at least 5 years of experience working in the Pharmaceutical Industry
Both having an MBA and PMP certification are preferred
The candidate should have working knowledge of managing suppliers and vendors and preferably has worked within a strategic partnership or alliance relationship
Other skills essential to the position include intermediate to advanced knowledge of Microsoft Excel, Project, PowerPoint and Sharepoint
Competitive pay
Access to a comprehensive employee benefits package including health, prescription, vision, dental, and life and short-term disability insurance
Paid service bonus and holidays
Portable 401(k) plans
Recognition and incentive programsAccess to continuing education via the Kelly Learning Center

Manager, Operational Excellence IOO Resume Examples & Samples

Build relationships with IOO Partners / Shared Service Managers and NT support groups
Responsible for obtaining in-depth knowledge and understanding of Custodian/broker services and how they are manufactured and delivered
Knowledge of financial services, asset management and/or investment operations
Self-motivated critical thinker and coach that can drive solution based organizational change
Passion for the client experience and continuous improvement mindset
Must be a strategic thinker, an effective communicator and facilitator with strong analytical and presentation skills
Results-orientation, takes initiative to identify areas to add value and executes quickly and accurately
Leadership and organizational skills to develop periodic goals and to manage and motivate team members towards achieving the goals set
Ability to effectively negotiate solutions across multiple stakeholders, including mid and senior management
A college or university degree and/or 5-10+ years of financial work experience
Previous project / program management experience, PMP certification a plus
Previous custodian / broker experience required ( 2- 3 years minimum)

Senior Manager, Operational Excellence Resume Examples & Samples

Builds relationships with internal & external stakeholders and resolves any issues associated with the consulting and/or project delivery activity
Provides consultancy in various operational excellence practices
Lead and manage end-to-end delivery of change programs in support of aligning strategy, people, processes and structure
Plan for projects to enable Operational excellence capabilities for SingTel Group, with particular focus on PMO roll outs, Business Agility and Lean Six Sigma initiatives
Manage the project budget, monitoring the expenditures and costs against delivered and realized benefits as the project progresses
Monitor its overall progress, resolving issues and initiating corrective action as appropriate
Manage the risks to ensure successful outcome of the project/programme
Communicate with all relevant stakeholders, and provide leadership & guidance to team members
Be responsible for the quality assurance and overall integrity of the project/programme
Report progress of the consulting and/or project/programme at regular intervals to the Project Director/ Steering Committee
Analyzing the market trends and competitors’ capabilities, developing concepts leveraging on emerging technologies
Building and managing the business case of projects, justifying for CAPEX to develop innovative digital services
Managing vendors where applicable, negotiations with suppliers and managing the procurement process
Lean Six Sigma Blackbelt or Greenbelt certified
PMP Certified
Degree in Information Systems or equivalent
5+ years in consulting, analysis and report writing
5-10 years in project/ program management office with experience on digital projects
5+ years’ experience with Change Management
2+ years design / presentation / usability experience
5+ years’ experience in Lean Six Sigma project as a Greenbelt or Blackbelt
Strong project/programme management knowledge from telecommunications environment or online/internet provider
Analysis skills, experience with data
Adaptable/flexible attitude
Influencing and conflict resolution
Experience in working with cross functional and regional teams
Strong Stakeholder Management up to exec level