Office Support Resume Samples

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M Dicki

Murphy

Dicki

77271 Adams Keys

San Francisco

+1 (555) 722 2783

77271 Adams Keys

San Francisco

Phone

p +1 (555) 722 2783

Experience Experience

Phoenix, AZ

Office Support

Phoenix, AZ

Schneider, Swaniawski and Carter

Phoenix, AZ

Office Support

Runs high volume copy machines and performs binding and finishing work
Provide general assistance in cleaning kitchen and function areas, as directed
Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems
Performs duties related to the shipping and/or receiving of materials
Calculates charges for jobs performed and maintains some billing logs
Performs filing duties, which may include 'purging' and archiving old documents
Assisting customers with telephone inquiries

Detroit, MI

Front Office Support Analyst

Detroit, MI

Reynolds-Rutherford

Detroit, MI

Front Office Support Analyst

Work closely with the global teams (IT Development, Service Desks, System Integrators, Incident Managers, Problem Managers, etc)
Work with Product Vendors, Exchanges, Data providers and other service providers to facilitate product upgrades
Work closely with business stakeholders and deliver prompt responses to queries from the business
Perform and automate daily morning system health checks
Be pro-active in process improvement/automation to resolve regular operations issues
Perform continuous real-time monitoring of production systems
Project manage operations components of key systems upgrades e.g. system upgrades

present

Boston, MA

Receptionist / Office Support

Boston, MA

Tillman, Leuschke and Marquardt

present

Boston, MA

Receptionist / Office Support

present

Manages work orders with our real estate provider
Provides administrative support of next47 employees
Has worked in a global and multi-cultural environment a plus
Greet Guests, check ID’s, and provide badges for both classified and unclassified meetings
Manages equipment, inventory, and maintains it
Manages conference room calendars
Effective at time management and multi-tasking

Education Education

Bachelor’s Degree in Professionalism

Loyola Marymount University

Bachelor’s Degree in Professionalism

Skills Skills

Ability to think on their feet, remembering all key details of current tasks, multi-tasking and prioritising as necessary
Ability to be able to take instruction
Diplomatic, presentable and approachable, happy to deal with people at all levels
Team player, very keen to join a strong team
Attention to detail
Quick learner
Knowledge of Excel and Word
-Ability to work in a fast paced environment
Good communication, organisational & administrative skills
Knowledge of Google Applications

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Equity Derivatives Front Office Support Analyst Resume Examples & Samples

Develop a specialization and expertise in equity derivative products and front office trading applications
Support applications for end to end trade lifecycle including algorithmic trading, trade execution and booking, market data, derivatives risk management, etc
Help monitor and improve monitoring of the trading application suite and proactively fix potential issues
Act as first point of contact to diagnose and resolve issues raised by the business as part of a Level1 team
Liaise with colleagues and other teams within the IB technology group to drive enhancements to technology requested by the business
Above all, the role involves a high degree of interaction with the front and middle office in addition to building close relationships with other areas of the investment bank including Quantitative Research, Business Analysts and Application Development teams
Interface directly with traders and senior business managers, assisting to resolve technical production queries and providing status updates during outages
Understanding and adherence to local regulatory/compliance guidelines and best practices
Ensuring the operate stability of the application suite and making sure that system capacity is actively managed
Translate production issues into technical defects and work on defect management
Able to manage production incidents and follow up on problem actions
Understand and adheres to Equities Change management procedures
Where possible, coach staff on application skills outside of their responsibilities
Seeks to work effectively in a team and manages interpersonal issues
A genuine desire to learn about the Equity Derivatives business and products across a number of asset classes
Ability to comfortably use a number of different technologies to analytically resolve complex issues
Ability to take ownership of a myriad of issues and see them through to resolution
Excellent interpersonal skills, team player, with an ability to remain calm under pressure
Ability to prioritise work load, multi task and react quickly to meet business expectations
Experience in working within a support environment preferably in an Investment Bank
The successful applicant must possess a detailed knowledge of equity derivatives and understand the concepts of risk management and trading strategies
They will have excellent IT skills and be able to apply this experience to investigate system flows and complex product issues from pricing, risk to P&L analysis
They will have good interpersonal skills and be able to rapidly understand and retain knowledge of business processes and the technology systems
Experience of communicating problems and issues concisely to senior business and technology leads
Intermediate to advanced experience in using SQL on a daily basis and appreciation of the concepts of relational databases
Previous experience of a banking environment, with knowledge of financial products and markets
Prior experience in a client facing role
Some development experience in an object orientated language

Asset Management Middle Office Support Analyst Resume Examples & Samples

Work with Front office teams and clients on inquiries, documentation and call backs
Work on various projects related to Middle Office, administration and operations
Assist with day to day Front Office, Client andBroker inquiries
Strong Excel and Powerpoint skills
Intermediate level Access skills

Equities Cash Front Office Support Analyst Resume Examples & Samples

This role will serve as an Senior Applications Support Analyst with a possibility of leading the team in the near future , supporting our key OMS systems for single stock and portfolio trading . The team is also responsible supporting Middle office applications used for allocations and booking purpose
This person will identify and validate software code fixes in response to support issues; conceive strategies for test automation; and perform software installation and configuration. Liaise with development with proper change management protocol to ensure integrity/stability in the production environment
This person will maintain up to date knowledge of our products and be able to contribute ideas and recommendations that will provide continuous improvements in the use of technologies utilized; conduct technical diagnosis of operational problems on development and production environments; and coordinate and manage development application testing and end-user acceptance

Middle Office Support Resume Examples & Samples

Counterparty trade confirmation
System trade verification for Money Market (term & call) & FX instruments & IRS
Trade support /oversight of Structured Reverse repo trades
Daily cash position keeping
Daily margin process oversight
Resolution of trade queries, fails and position breaks
Audit requests
Liaise with Static data team regarding set up & maintenance for WFBI treasury customers
Coordinating customer onboarding process
Daily P/L reporting
Liaising with Project team ,Technology & other Middle Office teams globally on various projects & process improvements
Work with team to ensure that processes, procedures and controls are documented, put in place and rigidly adhered to by the team in order to minimize operational risk
Ensure adherence to the control framework including daily check lists, month end /quarter end SOX sign off, as guided by AVP middle office
Candidates must have a strong academic background and solid experience in similar roles within a Middle Office department of a financial institution
The candidate should have good knowledge of Microsoft Excel, as well as being extremely systems orientated in general
They must be analytical with strong verbal and written communication skills
The candidate should possess good problem solving skills, be deadline oriented and be productive in a pressurized environment
Experience in trade booking systems including: Globus, Calypso, Aladdin, Simcorp, Opics, as well as general Financial services systems including SWIFT, Bloomberg & Algo would be beneficial

Junior Project Management Office Support Resume Examples & Samples

Financial Planning & Reporting
Participate budget planning and forecasting process for all of IB Services
Participate in annual planning process and work closely with Finance Team, IB Services Chief of Staff, as well as IB Services business line managers
Participate in monthly financial reporting and reconciliation activities
Monitor cost center activity against budget & forecast (accruals, expenses, etc)
Determine position of budget to actual expenses
Determine position of budget to FY forecast
Developing and tracking allocations methodology across chargebacks to the Front office business centers and communicate them with a broad group of stakeholders
Provide ad-hoc research and support on items regarding expense and budget
Support development of a Service Excellence and SLA driven model across IB
Strategic Support
Coordinating organizational moves with HR and finance teams to ensure smooth transitions
Business Continuity support across teams
Onboarding support for new resources
Business case & tracking deployment related saves
Corporate center funding tracking and processing
Supporting reorganization processes
Outsourcing and deployment support
Special projects support for key management updates

Am-middle Office Support Business Analyst Resume Examples & Samples

Project management or business analysis experience is preferred
Well-rounded experience with discretionary accounts and investment products
Implement and conduct ongoing validations to ensure data integrity of the business tools
Develop presentation decks and lead management and other key stakeholder meetings
UAT test execution
Minimum of 3 years experience in financial services, preferably in support of high net worth individuals
Must be highly disciplined, a self starter and have the ability to execute on assignments independently
Strong organizational, analytical and complex problem solving skills
Ability to multi-task effectively and efficiently, specifically between projects and day-to-day tasks
Ability to communicate with all levels within the firm and with our external vendors

Front Office Support Analyst Equities Resume Examples & Samples

Support key Equities/Futures trading applications including IRESS/Fidessa and Macquarie Systems
Project manage operations components of key systems upgrades e.g. Trading System Upgrades
Solid Unix and SQL Experience
Previous experience with IRESS/Fidessa/iBroker/FIX/DMA would be very highly regarded
Proven experience of working in a Front Office Investment Banking environment

Front Office Support Analyst Resume Examples & Samples

Support key cash execution platforms including Fidessa and other internal systems
Good knowledge of Windows Server, Unix and SQL
Experience working with execution & trading platforms
Previous experience with Fidessa would be highly regarded
The ability to operate independently, to be proactive, and able to interact with stakeholders across all levels
Understanding of the cash equities business
Experience on Powershell, Batch or UNIX scripting
Experience on application monitoring platforms such as HP Sitescope, ITRS, OM and Manage Engine

ESC Business Office Support Analyst Resume Examples & Samples

Assists in creating, coordinating, editing and executing effective communications for the Global ESC, including region and function specific communications, “internal marketing” to ESC users, websites, newsletters, etc
Initial point of contact for communication toolkit; including questions, maintenance and education of how the toolkit should be used with the ESC organization
Manage the ESC website and Collaborate sites including content, design, branding and updates
Act as the ESC SharePoint administrator
Coordinates the consolidation of weekly business office deliverables
Distribution of weekly Global Customer Satisfaction Survey communications
Ownership and maintenance of global ESC distribution lists
Coordination of reports that support communication efforts, including Global Praises, Dazzles, e-Thank You and Training Metrics
Liaise closely with key internal and external stakeholders including Sourcing, Purchase to Payment Operations, Supply Chain Systems, Analytics and Risk
Must be willing to support additional members of management and perform other related duties as assigned
3-5 years of professional, diverse experience across the finance industry, functions, and businesses
Experience with website design and maintenance
Collaborative work style with the ability to effectively interact with partners across organizational boundaries and hierarchies
Strong leadership presence which commands respect and earn trust of senior management team
Highly motivated and self-driven, ability to multi-task productively, and strong result orientation
Clear/logical approach to problem-solving in order to break issues down to components parts and identify most important issues
Experience in building and managing relationships across geographies and functions

Sales Back Office Support Resume Examples & Samples

Analisi clienti
Ricezione ordini
Inserimento ordini
Caricamento campagne
Gestione materiali con il team UK
Controllo calendari
Gestione eventuali conversioni degli spazi pubblicitari
Gestione attività con il team Inventory
Analisi tecniche le attività di pre e post vendita
Supporto al team digital

Am Middle Office Support Business Analyst Ny Resume Examples & Samples

Prior experience with supporting portfolio management or investment teams as well as trading applications is a plus
Function as an escalation point to address system and data issues and inquires
Facilitate the creation of monthly and quarterly client performance reports and all other ad-hoc reporting request
Review current business and operational operating models and implement process improvements to reduce risk
Planning and executing small-to-medium scale projects or business initiatives independently
Metrics reporting and status tracking and notification to stakeholders
Requirements analysis and gathering
Use case creation and modeling
Undergraduate degree required; concentration in Finance or Business Management a plus
Proficient in Excel, Word, PowerPoint, Visio, SharePoint and Internet technologies
Client Service, Operations or Technology background is a nice to have

Middle Office Support Resume Examples & Samples

Incident Management - Handle the production outage and ensure that affected users are informed as to resolution
Problem Management - Take an ownership of open problem problems and/or ensure that the relevant appropriate parties have been tasked with proper action plan
To provide application support to Middle Office user groups
To maintain high performance and availability of production environment
To manage vendor on support and system enhancements
To work with infrastructure team on capacity planning and effective system monitoring
To coordinate with infrastructure, development teams and vendors on system implementation, release and deployment
Conduct testing, provide UAT support and handle production rollout
Be client focused and maintain good working relationships with clients

Bluemix Project Office Support Resume Examples & Samples

Associate's Degree/College Diploma
Basic knowledge in problem determination skills to solve client problems with BlueMix ID and Billing issues
At least 1 year experience in oral and written communications with clients or executives
At least 2 years experience in working knowledge of Windows operating systems, browsers and common office applications
Technical Diploma
At least 1 year experience in Bluemix ID, Billing issues

Fxlm Front Office Support Analyst Resume Examples & Samples

Continuous infrastructure monitoring and instrumentation
Hands-on in identifying issues and taking ownership to resolve them
Tracking and driving action items from incident to completion
Build relationships with related development and support organisations
Partner with the business to analyse and feedback business requirements to a global technology team
Ensure adherence to Citi’s technology policies
At least 3 years of mission critical financial systems support experience
Knowledge of production support or service desk methodologies
Strong knowledge of Microsoft and Linux operating systems
Common scripting languages is an advantage (Perl, Python, VB)
Strong aptitude for analysis and problem solving
Exceptional verbal communication skills – able to immediately summarize complex issues and be ruthlessly succinct with Front Office users
Results-orientated and able to demonstrate innovative thinking
Personally well organized amd an excellent team player
Calm and analytical when faced with major incidents on critical systems and a highly vocal user base
Flexible and adaptable; not restricted to operating within “comfort zone”

ICG O&t-fxlm Front Office Support Analyst Resume Examples & Samples

Rapidly address front office technology problems of all varieties
Good analytical skills to understand and articulate issues
Be innovative and proactive in suggesting solutions
Execute “Ready for Business” checkout procedures
Undertake analysis to support continuous improvement projects
Maintain and publish support documentation
Build relationships with related development and support organizations
Partner with the business to analyze and feedback business requirements to a global technology team
Educate new front office users in the application and explain its full potential
Support weekly scheduled changes, handle outage and incident management
Knowledge of Futures is an advantage with an appreciation of whole deal lifecycle
Middleware technologies is an advantage
SQL and exposure to Oracle/SQL Server
A good academic background with at least an undergraduate degree, preferably in a mathematical or technical subject
Self-motivated and enthusiastic
Personally well-organized and an excellent team player

Executive Assistant / Regional Office Support Resume Examples & Samples

Deliver superior client experience and adhere to the Client Service Standards
Take ownership and accountability of client problems at first point of contact, applying the Make it Right Principles. Escalate concerns and make appropriate referrals to the Client Care Centre
Plans/organizes/facilitates client centric events in partnership with ONE CIT
Contributes to the efficient day to day operations of the market providing administrative support that enables the RVP CFS and their team of sales managers to focus on coaching to superior performance
Ensure skills/knowledge is up-to-date and meet position requirements including an ongoing commitment to executing the planned development activities
Take accountability for personal development, executing planned activities in partnership with coach
Demonstrate commitment to colleague care and team work by coaching, mentoring and assisting colleagues in meeting the needs of all clients
Contributes to organizing and coordinating market events for clients and employee
Manage all incoming correspondence (e-mail/mail), responding and prioritizing as appropriate
Maintain the RVP’s calendar ensuring that all sales and performance management meetings are scheduled with ONE RP and CFS VP team
Gather and prepare materials for RVP review and consideration including documentation from direct reports and all management information reporting
Manage the CFS regional office ensuring availability of equipment/supplies and effective management of files and records
Keep up to date on all communications including changes to RBC policy and procedures related to role
Complete operational risk and compliance duties in a timely and accurate manner
Recommend and implement action plans to enhance operational routines in market
Prepare and approve expenses according to delegated authorities
Pro-actively manages the RVP Commercial calendar up to two weeks in advance ensuring that double bookings do not occur, and that sufficient time is blocked for travel, preparation, and administration duties
Provide support to local market Executive Assistants with administration related to the on boarding of new leaders
Previous related experience supporting senior level management
Requires comprehensive skill and knowledge of organization practices and banking industry
Advanced knowledge in MS Office applications (Outlook, Word, Power Point, Excel, and Project Management)
Must be detail oriented with strong organizational skills and the ability to multi-task
Must work effectively with all levels of management
Ability to work in a team-oriented environment
Ability to exercise independent judgment and take the initiative
Good interpersonal skills and communication skills, both oral and written
Must be a self-starter and able to work with limited supervision
Superior time management skills
LI-JW1

Tax Analyst, Front Office Support Resume Examples & Samples

Assessing tax implications of transactions/new products from a UK tax perspective and liaising with overseas tax teams and external advisers where appropriate
Working closely with the business, the wider tax team and other corporate functions (e.g. Legal, Treasury etc)
Supporting the maintenance and development of a robust tax risk control environment
Assisting with the identification of tax risk areas and implementing process to mitigate and control
Supporting the identification and impact assessment of any tax, accounting or regulatory changes and supporting the team in updating the business where necessary

Front Office Support Resume Examples & Samples

Input/Authorisation of Financial & Non-Financial transactions
Provide administrational support within the Front Office Support team
Support the Front Business Management team in development and compilation of reports and procedures
Maintain an effective control environment according to group and divisional standards
Partake and share responsibility for periodic reporting (MICOS)
Check cash balances and customer exposures prior to authorising financial transactions, e.g. internal and external payments and money market deposits and loans
Authorise non-financial transactions, e.g. static data requests, address and fee changes, in accordance with regulatory and Group policy and internal procedures
Assist in the functioning of the Front Office Support team, provide cover in times of absence of other team members, e.g. assist in running of daily reports, maintenance of the diary and preparing and distributing of standing orders, assist in the processing of transactions and static data requests ensuring 4-eyes principle is adhered to at all times
Assist in the onboarding of new relationships, check risk and tax assessments, authorise initial input of master, securities and cash account records
Check various release queues, e.g. payments, money markets, and ensure records are authorised in line with internal and external cut-offs and deadlines
Produce and various types of output, e.g. valuations, statements and performance reports, swift copies, from the bank’s on demand system, encrypt and distribute to internal and external clients
Execution and distribution of regular and adhoc reports for the Front
Send regular and adhoc reminders to the business regarding adherence to policies and process
Carry out regular internal controls (MICOS) in collaboration with a team member and provide cover in times of absence. Perform investigation in line with control requirements using core systems of the bank, report findings and complete control within timeframe. Create and maintain guidance notes for each new or existing controls and ensure they’re up to date
Support the efforts of the Front Office teams and liaise with all affected parties, i.e. RMs, Legal & Compliance, Treasury Ops, dealers and accounts, as required

Production Office Support Associate Resume Examples & Samples

Experience providing Level 1 Application Support with Buy Side, Sell Side or portfolio management software
Good working knowledge of financial markets and instruments, with broad asset class understanding
Basic understanding of FIX

Cash Office Support / Phone Operator Resume Examples & Samples

Answer multi-line phones in a busy work environment and triaging calls to the appropriate party
Perform bookkeeping duties that include preparing bank deposits, reconciling daily/weekly accounts, managing petty cash logs, making change when necessary, and processing cash refunds
Complete administrative tasks or special projects as needed
Create new tickets/price tags for merchandise without tickets
Occasionally deliver merchandise to customers’ residence

Head Office Support Manager Resume Examples & Samples

Take responsibility for calls assigned to 2nd line queue in the first instance or directly to you
Manage calls with 3rd party suppliers where necessary and manage progress of these calls through to closure
Monitor progress of call resolution within the SLA
Provide performance reporting to the UK IT Manager
Develop team members and mentor them
1 year in a leadership role
2 years of incident management experience
2 years hands-on experience of Microsoft desktop environments
Good knowledge of
Exposure to
Call Management Systems
MAC OS X
Windows 7/8/10
Window mobile, iOS and Android devices
Data analytics and reporting
Ability to motive effectively members of the support team, customers and 3rd parties
Ambitious, articulate person, with a desire to progress their career
Ability to lead in a crisis
Well presented
Ability to stay calm under pressure
Organised approach to work
Ability to manage multiple tasks at the same time
Positive and adaptable attitude

Analyst, Front Office Support Singapore Resume Examples & Samples

Reports to the Head of North East Asia Front Office Support
Support Singapore based Rates & Credit Trading (LM, Rates, Credit) desks, Investor Rates & Credit Sales desks & by extension more broadly, Global Rates & Credit trade desks to achieve its annual budget by effectively performing the daily processing which includes but not limited to trade booking, trade lifecycle management and efficient resolution of issues
Identify and be involved in the implementation of controls to eliminate any financial loss resulting from operational errors
Be able to perform risk simulations and oversee the straight through processing (STP) of trades from external Systems and Brokers
Trade Allocations for Investor Clients
Support and work with various stakeholders including Private Wealth Sales, Structuring, Equities Execution, Global Markets Middle Office, Global Markets Operations, Product Control, Market Risk and project management teams
Execute post trade lifecycle activities whilst at the same time ensure PNL integrity and operations process/control adherence with execution

Senior Analyst, Front Office Support Resume Examples & Samples

The role will support the growing business in Europe and to provide additional support to the global team and to the main stakeholders
Continuous improvement/review of processes in order to cut costs and reduce operational risk
Prompt investigation of all miss-bookings raise to FOS to avoid PnL impacts
Work effectively with the Front Office Support team to minimise impact on front office
Build collaborative relationships with business partners and other key stakeholders
Maintain open communication with stakeholders to ensure business requirements are met on an ongoing basis
Take ownership of issues and work collaboratively to achieve a resolution and be pro-active in identifying issues and solutions
Ensure knowledge of front to back processes and to understand the bigger picture
Ensure controls and procedures are being followed and to work closely with the team to provide strong and consistent global support
Develop and implement process improvements
Improve timeliness, consistency, accuracy and knowledge to reduce errors
Manage stakeholder expectations and communicate effectively
Build collaborative relationships with colleagues to enable objectives to be achieved within the team
Work closely with the Team Manager and escalate issues in a timely and accurate manner
Identify learning needs to allow to affectively grown within the role and display a professional and pro-active approach in proposing solution to meet the learning needs
To understand Operational Risk and to look at ways to reduce this
To understand regulatory change and the impact on the business. Ensure all data collected is accurate and compliant within ANZ policy Ensure all services delivered comply with ANZ Group governance requirements, policies, processes and standards and with legal and regulatory requirements

Manager, Front Office Support SEA Resume Examples & Samples

Sound knowledge of Global Markets processes and products
Reports to the Global Head of Front Office Support
Contribute to the Bank’s Super Regional goal
Support Singapore Commodities Sales & Trading desk extension more broadly, Global Commodities trade desks to achieve its annual budget by effectively performing the daily processing which includes but not limited to trade booking, trade lifecycle management and efficient resolution of issues
As subject matter expert, contribution to new product development and implementation of systems enhancements is part of this role. Product scope within this mandate includes Energy, Base/Precious metals, Agriculture, Emissions in the form of swaps, options & futures
Participate in rolling out the desks new sales initiatives such as new product approvals
Support the sales team by providing post trade client servicing and assisting in client queries
Work closely with the Sales and Trading desks as well as other enablement areas to identify and resolve issues for the business from front to back
Promote the business by working together with stakeholders and other enablement areas
Execute post trade lifecycle activities whilst at the same time ensure pnl integrity and operations process/control adherence with execution
Identify and participate in the implementation of improvements to existing processes that minimise operational risk to the business and enhance the business’s client service offering
Contribute to and perform User Acceptance Testing for key Commodities projects. This will include any new product initiatives, system enhancements, booking model revisions and workflow changes etc

Front Office Support Senior Analyst Resume Examples & Samples

Assist in the day to day support contact for Portfolio Managers and Traders
Daily review of positions, market values and cash to validate accuracy
Investigate any inaccuracies identified and their impact on Portfolio Managers, and coordinate directly with IOO teams to resolve
Monitor trades originated by the front office trading to ensure timely matching, confirmation and reporting
Work with IOO team to address any trade discrepancies uncovered during the trade matching and settlement process
Help serve as the liaison between the portfolio management and outsourced teams to resolve any data or processing issues
Work closely with other NTAM partners in support of the business
Ensure the timely and accurate setup of new accounts on relevant systems coordinating with the New Account Opening team
Work as part of a local and global team with members based in London, Hong Kong, Chicago and India
Responsible for identifying and resolving problems within established procedural guidelines
Be risk averse by identifying process or business risks and escalate to line manager
Experience in the investment management
Analytical skills to resolve and research queries and issues
Strong MS-Excel skills
Experience with Bloomberg, FxAll and key NT Systems (e.g. PMW, Charles River, Eagle, Blackrock Aladdin) is beneficial
Good process and procedure development skills
Ability to pick up procedures quickly
Communication, both written and verbal
Focused stakeholder relationships
Analytical skills
Problem resolution/decision making

Front Office Support Analyst Resume Examples & Samples

Resolve application issues, raised by clients on a day to day basis, in an effective and timely manner
Maintain system support documentation for all supported applications, ensuring it is kept up to date within Application Profiles and included as part of Project handover
Develop and manage productive relationships with key business partners including monitoring of Service Level Agreements and conducting regular service review meetings
Capture quality metrics such as response time, ownership acceptance, time to resolve etc. on a timely basis and address any exceptions
Monitor system integrity through daily system checks, to ensure a high standard of service is provided to clients
Assist with regular system upgrades on applications by reviewing functionality changes (new/amended), system testing, client training, user reviews and updating of support documentation
Maintain an application issues log to capture any system enhancements, bugs or new business requirements, to be reviewed with the business units on a regular basis
Advise the team leader in developing improvements to support team processes and procedures and ensure agreed procedures are followed
Coordinate implementation of any new processes and continuous improvement initiatives
Provide out of hours, weekend and bank holiday support when required as agreed with manager
Assist with project work on supported applications from time to time
Assist in preparation of support rotation
Should be able to guide/monitor and plan for new or other team members for the completion of assigned tasks
Experience of the Charles River application or similar
A Bachelor’s Degree in Computer Information Systems \ Computer Science is preferred or commensurate relevant work experience
Must have technical knowledge of system/software support in the Investment Services Industry
Possess knowledge about quality metrics
Experience of working within the Investment Services industry in a business or IT related role
Experience of working with data related to Derivative Instruments and understanding of derivatives terminology preferred
Must have strong problem solving capabilities with an analytical, methodical approach
Must have experience of analyzing business or technical problems, and of proposing and implementing solutions
Have a working knowledge of the software/systems supporting to log and report problems concerning business applications and data extracts
Possess a good understanding of the business drivers within an investment services company
Must demonstrate a strong customer focused attitude and understand the fundamentals of customer service
Must be capable of communicating and negotiating effectively with all levels of user. Ability to communicate well both verbally and in writing
Have a strong desire to learn and progress (motivated enough to self-learn)
Must have good organization and planning skills
Be able to work under pressure and multi-task
Have the ability to manage conflict
Good inter-personal skills combined with willingness to listen to users, ability to analyze requirements / problems and to propose innovative but workable solutions
Excellent verbal and written skills

Front Office Support Analyst Resume Examples & Samples

Support key cash execution platforms including Fidessa, IRESS, iBroker and other internal systems
Be pro-active in process improvement/automation to resolve regular operational issues
Work with Product Vendors, Exchanges, Data providers and other service providers to facilitate product upgrades
Work closely with the global teams (IT Development, Service Desks, System Integrators, Incident Managers, Problem Managers, etc)
Participate in a follow-the sun support model

AM Certification Operations Back Office Support Analyst Resume Examples & Samples

Perform BAU activities including monitoring and issue resolution of user access data feeds
Provide support for data extraction as needed to support integration and operations functions
Participate in audit support activities, as they pertain to Access Certification Controls, for internal & external audits inquiries
Access Recertification experience across platform, application and/or database systems
Experience on developing SSIS Packages
Knowledge of SSRS (SQL Server Reporting Service)
Ability to translate business requirements into functional requirements
Flexible with regard to working shifts; On-Call & weekends; Overtime
Demonstrated ability to learn new and varied systems and apply new procedures quickly
Proficient knowledge of database administration and security architecture

Global Derivatives Technology Front Office Support Analyst Resume Examples & Samples

Academic degree in mathematics, computer science, engineering, or other quantitative field
Finance knowledge demonstrated through work experience in the financial services industry, academic background, or professional certification (e.g. CFA, FRM). Experience with commodities and equity derivatives would be particularly relevant
Advanced knowledge of databases and SQL
Advanced knowledge of Excel, including VBA
Working knowledge of an object-oriented programming language, preferably C#
Strong interpersonal skills with the tact to effectively support demanding front office users
Experience with Service Now, ITIL processes, JIRA, Autosys, Bloomberg, Reuters, Solace, XML, the FIX protocol, software testing, and a scripting language would be an asset

VP-ficc Middle Office Support Resume Examples & Samples

Act as the primary contact through which channels all trade information, discussions concerning new business/platform requirements, administration of the new trade type approval processes, discussions with internal counterparties to co-ordinate business expansion and other procedural/technical/execution issues
Monitoring the team who cover trade reconciliation and validation after booking by Front Office across current products and new products launched in the future
Understand/validate thoroughly the flow of risk/cash/MTM of various moving parts within the structured life cycle involving different counter parties/entities
Take the lead in implementing and managing the various trading systems and ensuring correct feeds reach the intended downstream departments (eg. risk, settlement and finance)
Investigate the cause of trade breaks and follow up with trade reconciliations to ensure trades are correctly booked
Monitor/reconcile PnL discrepancies. To ensure this reconciled PnL is accurately reported to management
Timely confirm/validate the trades and to resolve any differences
Manage the structured note program requirement in terms of custodian fees, pricing supplements and updates etc

Project Management Office Support Resume Examples & Samples

Assist the project and portfolio managers to track progress against the project plan. For larger projects, the PMO may be required to work with project managers to develop the detailed project schedule
Facilitate regular meetings to include creation of agenda, recording of notes and timely generation & communication of minutes. Minutes should include attendees, key actions, issues, decisions risks and changes discussed
Provide support to track risks, assumptions, issues, decisions and change ensuring regular updates are properly logged
Assist in setting up new projects in HP Project and Portfolio Management (PPM), tracking it through to approval
Assist with creation of project documentation in line with the standards, and appropriate to the size and complexity of the project
Provide portfolio and project support to ensure all PLC/SDLC requirements in accordance with Policy standards
Create regular project status reports through Delivery Tracker adhering to standard cadence
On an occasional basis, where the project manager is unavailable, the PMO may be requested to chair regular meetings and provide coverage
Where applicable, the PMO may be required to manage discrete streams of work within a project appropriate to their skillset
Experience working in multinational environment
Able to manage ambiguity within a complex environment
Excellent communication (verbal & written) and interpersonal skills
A sound background and adherence to business processes and procedures
Good MS Office (Word, PowerPoint, Visio, Excel) skills
Candidates must have a good attention to detail and good organizational skills
Must have the ability to work independently and be self-motivated as well as being a team player
Assertive and confident
Knowledge of ITIL and project management tools, techniques and best practices
Experience in a financial services industry

Senior Analyst, Bullion Front Office Support Resume Examples & Samples

Previous knowledge of Commodities financial products, middle office processes and the Front Office trading system Murex (preferably version 2.11)
Knowledge of broker execution platforms will be advantageous
Ability to be flexible in daily work routine to cater to ad hoc investigations or reporting requirements
Ability to work on an individual basis but also to work as part of a larger global team
Well-organised, self-starter who can manage a range of competing priorities and projects
Demonstrating a pro-active approach to problems and to seek answers and solution to problems, and to be confident to push back if necessary

Front Office Support Engineer Resume Examples & Samples

Responding to telephone and face to face enquiries
Provide 2nd line Desk side/Remote support services to end users to troubleshoot IT Technology (PC/MAC/end user devices) related support calls
Manage ITSM support queue (Remedyforce) and respond within agreed SLA's
Build, configuration, deploy and troubleshooting of hardware & software
Supporting end user/infrastructure projects as required
Maintaining hardware assets
Peripheral support for mobile devices
Basic network support, (including desk side troubleshooting, local patch management, supporting global network teams)
Support events both on & off-site
Must be able to travel to multiple in-country locations if required eg office, offsite storage locations & Retail stores
General awareness of issues which could impact the business
Enable our customers to use their technology effectively
Solid experience within Retail (RF Scanners/RF printers, RFID, Till support)
Solid experience with end user support
Solid technical support experience with PC & MAC, this should included OS (W7/OSX), Microsoft Office suite/Apple Life support
Familiarity with Active Directory, SCCM, Jamf Casper
Experience with Multi-site & Remote support
Support of locally impacting projects/changes e.g. Out of hour technical changes, UAT verification etc
Familiar with IT call logging systems
Solid experience with Apple mobile devices
General understanding of TCP/IP, LAN and WAN, VPN/Remote access
General understanding of Audio Visual/Retail Theatre
Provide end user training (individuals & groups)
Fluent in Cantonese & English
Self managed & proactive
Able to work within a fast pasted environment
Confident & articulate
Great customer facing skills
Confident with Executive support
Willing to work out of office house as required
Team player - Able to work with global IT team
Be able to see the “bigger picture” of IT

Manager, Rates & Credit Front Office Support Resume Examples & Samples

Post trade lifecycle cancellations and amendments on behalf of the trading & Sales desk
Trade lifecycle management which includes exercise/expiry processes, structured rate fixing, terminations, novations, etc
Key escalation contacts for Global Markets Operations on all trade lifecycle issues and achieve remediation of these issues with Operations/Product Control/Business Execution
Build out STP capabilities for the business and introduce process improvement initiatives to improve the efficiency and capabilities of the business
Driving development and review of new and existing trade capture booking models for new product implementation
Driving development of internal controls for trade capture models, mitigating operational risks through a proactive approach
Documentation of procedures and controls across FO Support activities
Co-ordination of UAT/Implementation of front office system migrations and developments

Analyst, Front Office Support Resume Examples & Samples

Good knowledge of FX and Rates Products (including Swaps, Options, Loans, Notes)
Experience in general middle office processes (fixings, rolls, expiries, exercising of trades, terminations, novations)
Proficiency in Excel and Bloomberg
Knowledge of Murex, Wallstreet, or Markitwire would be an advantage
Able to work on an individual basis but also able to work as part of a larger global team
Ability to adapt and thrive in an evolving & fast pace business environment
Able to influence people to deliver outcomes

IT / Office Support Technician Resume Examples & Samples

Provide primary level 1 and 2 support for IT related requests for employees at the above referenced locations
Provide support for printers, multifunction devices, copiers, shop floor tablets, PC’s and basic PC software such as MS operating systems, MS Office 365 software, and MS Skype for Business phone and conferencing systems
Assist the PA based help desk team with answering the help desk phone, monitoring and completing tickets in the ticketing system as submitted by employees and customers from multiple locations
Although remote from the central IT Team, position works very closely with this team on a daily basis
Assist with various webinars attended by large quantities of audience participation on a regular basis
Support SAP and Shop Floor systems processes including providing basic training to employees
Working knowledge of basic PC and devices and troubleshooting techniques
Understand network security threats and solutions and monitor for possible breaches
Basic knowledge of network topologies, wiring/cabling, routers, switches and wireless networks
Communicate effectively verbally and in writing to personnel at all levels
Ability to establish and maintain effective working relationships with others and communicate effectively with non-technical individuals
Be organized and have the ability to multi-task
Ability to work effectively remote from a centralized IT team yet be committed to being an integral part of the team
Working knowledge of basic SAP and Shop Floor systems including troubleshooting techniques
Any experience supporting MS Office products, preferably MS Office 365 products and MS Windows 7/8/10 desktop products
Experiencing supporting and troubleshooting PC’s
Experiencing supporting MAC’s in a business environment is a plus
Previous experience working in IT in a manufacturing environment is a major plus
Demonstrated ability to work remotely effectively is a major plus
Experience with MS Lync/Skype for Business Voice products a plus
Experience with HP ProCurve and Cisco wireless networking equipment a plus
Any previously received awards or commendations for providing excellent customer service is a plus
Must be able to lift 50lbs. This involves receiving, storing, installation and removal of IT equipment including copiers, printers, PC’s, supplies, etc

CIB Operations Front Office Support OA Bangalore Resume Examples & Samples

Self-motivated and flexible with working hours and good communication skills
Excellent product knowledge on derivative products and OTC Markets
People Management Skills
Ability to work under pressure and high volumes
Taking Lead on process improvements and automation
Ability to manage the process independently, and have a controlled mindset w.r.t BAU
Excellent organizational skills with ability to identify and prioritize the work and handle non BAU task assigned
Escalation handling and Query Management skill set a prerequisite
Identify the control gaps and bring in value addition to the process
Graduate with at least 2.5 + yrs of experience, preferably in back office operations
Good analytical skills and an eye for detail
Proven track of people management skills
Flexible attitude towards working hours due to the demands of the working place
Solid intellectual capacity for process improvements
Strong time management skills required to meet exchange and front office deadlines
Keeping management informed continuously of any issues
Good PC skills

Office Support Assistant Resume Examples & Samples

Ensure professional and tidy presentation of all office areas – housekeeping
Manage and negotiate supplier/vendor relationships
Phone system and office equipment maintenance and support
Receive and distribute mail and special deliveries
Manage International and local shipments
Primary liaison with property management company
Order, stock and maintain supply of kitchen areas
Filing – record and track official copies incoming and outgoing
Create and maintain local processes and procedures in all areas to ensure a professional and smooth operation
Screen incoming calls and forward to appropriate teams
General event planning
Oversee office space and conference rooms
Assist on-site and visiting members of the Appirio EMEA Team
Assist HR with new hire office orientation processes
Excellent technology skills including Google Applications & Salesforce.com and other office applications as required
Ability to manage a very busy workload
Ability to use own initiative and make decisions independently
Exceptional communication and interpersonal skills
High quality writing and document formatting skills
Fast paced, results focussed, high energy individual
Experience in a similar environment is desirable

Gtm-business Office Support Resume Examples & Samples

Contact insurance companies as required to obtain insurance company preference between Therapeutic Interchange or Prior Authorization; which will be best and most cost efficient for the patient
Research and resolve prescription adjudication rejections to ensure patients receive medications within established patient service standards
Prioritize orders in rejection queues; work each order timely and accurately to ensure patient service standards are met
Contact patients as necessary regarding delays in receiving medication(s)
Document all actions taken on each order in Note-card system to ensure all DaVita Rx teammates know the current status of each order
Comply with all data entry processing and procedures related to internal systems, databases and applications
Answer calls received in the insurance phone queues professionally and within established standards
Maintain accurate and current information as required in DaVita Rx spreadsheets for tracking and quality assurance purposes
Work proactively and positively with DaVita Rx teammates to ensure all orders are received and processed timely and accurately each day
Maintain strict confidentiality of patient information in accordance with HIPAA and company policies
Work overtime with little or no notice as needed
Attend staff meetings, teleconferences and patient care conferences as needed
Know, understand, and follow DaVita Rx teammate policies and procedures
Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position
Wear DaVita Rx badge at all times
Performance-based rewards based on stellar individual and team contributions

Program Office Support Resume Examples & Samples

Coordinating Governance activities, to include: planning & scheduling meetings, capturing meeting minutes and decision points, posting minutes to the appropriate locations, ensuring read-ahead documents are provided to appropriate government executives and their support staffs; capturing, tracking and enforcing action items; as well as preparing for status briefings, and aiding the Governance staff members and chairs as appropriate
Developing Task management including distribution
Providing the Government advanced and objective insight into program issues, execution risks, and corrective actions
Participating in internal and external forums and develop recommendations relating to architectural direction and guidance
Supporting the development of practices, processes, mechanisms and documentations for all activities, both internally and the Board(s)/Working Groups
Creating briefings, documents, and interactive presentations as required
Coordinating governance activities and across NGA to ensure on-time briefing inputs and other deliverable as required for presentation to the Board(s); ensuring deliverable provided on time
Act as the central point of contact to respond to inquiries
12 year minimum total experience
8 years specialized experience in related field
Experience supporting a senior executive-level staff
Experience managing agency or KC level governance activities such as: coordinating and accomplishing governance oriented tasks related to board(s) agendas, read ahead products, creating and publishing board reports, tracking action items/decisions/tasks
Experience with portfolio management concepts and decision support tools
Experience working with IC or DoD organizations operational site customers
Experience implementing IC or DoD policies, procedures and guidance
Experience using MS Office software tools such as MS Access and MS Excel
Experience supporting Integrated Process Teams or Working Groups
Experience performing risk assessment and mitigation
Knowledge of Agile Acquisition processes and execution
Demonstrated experience with Cost Estimation processes, tools and techniques

Systems Program Office Support Resume Examples & Samples

Minimum of 12 years experience
Eight (8) years of specialized experience with sensors and sensor platforms and their military applications
Experience with general DoD and/or IC use of GEOINT
Familiarity with MERIT and TENCAP programs
Academic degrees may be substituted for years of experience, and years of experience may be substituted for academic degrees, unless otherwise specified in the individual TOs. Use the conversion below
Master’s degree or higher in Engineering, Systems Engineering, IT, or related field
Project Management Professional (PMP) or equivalent certification,
Experience applying Project Management Institute (PMI) tools and techniques
Knowledge of the US Military to include expertise in future and emerging warfare systems
Ability to liaise across DoD or IC organizations
Experience advising the government on project tasks relating to engineering, testing, integration, transition, deployment, operations and sustainment

Front & Back Office Support Analyst M Resume Examples & Samples

Troubleshooting /Resolving Application issues
Ensuring the highest level of service for the above tasks at all times and following escalation processes and problem managing issues at all times
Create and keep current documentation up to date on all applications supported
Working with internal clients on improving processes and making applications reliable
End to end management of specific projects
Dealing with exchanges/vendors on a regular basis
Upgrading applications
Organise, validate and approve UAT
Responsibility for managing, controlling, preparing and escalating risk within the scope of your position
Responsibility for reading, understanding and complying with the Company’s Conduct and Standards and corresponding regulations. You will be notified of changes to policies in a timely manner through announcements and/or intranet updates

Office Support Assistant Resume Examples & Samples

Travel for training and work assignments may be required
Assisting in the travel schedule and arrangements and time and attendance for office personnel
Providing telephone and receptionist services
Maintaining records; repairs office equipment; filing material and maintaining office filing system
Correspondence management, composition and review
Experience with an automated time and attendance reporting system
Utilizing various electronic applications; spreadsheets, databases, word processing programs, power point and various other venues of information technology
Preparation of travel authorizations and vouchers, conducting travel audits
Maintaining inventory and property accountability, budget records
Maintaining records; repairs on office equipment; filing material and maintaining office filing system
Experience with budget; expenditure and cost records, user fees, billing and user fee activities
Preparing travel authorizations and travel vouchers using online travel systems for domestic travel reservations and arrangements, reviewing and resolving errors in travel vouchers
Serves as work unit time keeper, revising electronically inputted time and attendance records for each employee using USDA’s Web TA; produces related reports including leave audits
Maintaining complex office file systems, including coding materials, filing, locating, and retrieving materials and disposing materials in accordance to agency’s records management system
Responsible for in-processing and out-processing of personnel, which includes maintaining applicant documents, tracking records of personnel and HR knowledge and activity reports
You are qualifying for the position based on education
You are qualifying for this position based on a combination of experience and education
This education must have been successfully completed and obtained from an accredited school, college, or university

Program Management Office Support Resume Examples & Samples

Must have at least Secret clearance and be willing to undergo TS/SCI review
A Bachelor of Science degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business or other related scientific or technical discipline is preferred
Must have a strong understanding and experience with Sharepoint
Excellent MS Excel skills and familiarity with MS Project a must
5 years’ experience as a business analyst of program analyst
SQL or MYSQL experience a plus
General understanding of Networking concepts
Process Development and improvement
Familiarity with security concepts including Intrusion Detection and Prevention systems, Netflow, Firewalls, PKI and IPsec
Analytical Skills
Decision-Making Skills
Managerial Skills
Negotiation and Persuasion Skills

Coordinator, Division Office Support Resume Examples & Samples

Provide office supply management, order office supplies through Society Mart, manage inventory, maintain record of orders, receive orders and ensure appropriate account of office supply expenses and income, purchase supplies for office break room and coffee service
Responsible for event materials/product management - receiving orders at office, maintain inventory levels and distribute to appropriate staff
Oversees mail management, coordinate receipt and distribution of letters, packages, correspondence, sort mail, process all office bulk mailings with appropriate bulk mail permit and maintain necessary logs, maintain postage due accounts with USPS, FedEx, etc., and maintain postage in meters
Provide support for Facility Management processes, interact with building management and landlord, act as liaison for Facilities Department to ensure office is safe and a conducive work environment, conduct annual building inspections with Facilities Manager, file injury incident reports, POC for office closure due to inclement weather and for security for when alarm goes off
Provide general office operation support, coordinate office space utilization (i.e. cubicle/ offices) and equipment (phones/PC’s), manage off site / internal storage facilities, maintain and manage inventory of fixed assets (e.g. copiers, postage meters, laptops, wireless cards, LCD players, walkie-talkies, credit card machines, etc.), process ePRFs for office related expenses and invoices, point of contact for all AV equipment, conference rooms, office meetings, address general event and mission related inquiries from walk-ins, POC for meetings and trainings being held at that office location (Beverages, food, preparing room, gathering supplies), work with lead staff to keep auction inventory in a safe and in order when distinguished event support is not located in the office, pack and send back Greater Giving terminals when distinguished event support is not located in the office, pack and send back IT computers, printers, cables, local POC (for all internal/ external office vendors), systems super user for the tools used in this role, and coordinate with area managers/directors to oversee local office operations
Act as point of contact for finance deposits, assist staff with inquiries related to income processing, create and maintain accounting bins/bank boxes for all income staff. Secure night deposit keys for events
Act as liaison with IT department, work with IT department to resolve office wide (not individual) computer related issues in a timely manner, act as point of contact for computer and hardware upgrades and phone systems
Oversee reception and front desk duties, receives incoming calls, takes/routes messages, provide assistance to callers. Greets visitors and provides assistance as needed, maintain visitor sign-in log, ensures office is covered for opening and closures, assist walk-in patient with mission needs when a mission support role is not in the office
Oversee office volunteer management, help recruit, train, direct, and coordinate office volunteers. Help maintain volunteer data, support office volunteer recognition efforts, mail new office volunteer applications, and fulfill volunteer requests
Oversee all donation processing and cash management received in the office according to cash management handling procedures, research incomplete memorials, proper preparation of batch headers, processing of donations, maintain petty cash, make bank deposits, reconcile event donations from field staff, SSBC, website and FedEx, process checks from Team leaders, etc. , monitor SSBC incidents, handle all income or expense adjustments, and assist Finance with electronic donations and stock donations
Provide office communication support, maintain office e-mail groupings, maintain office information, including the office profile, in the Cancer Resource Connection
Provide Siebel service request support, handle and manage office activity Siebel Service Requests as assigned to them and reassign an service requests to the appropriate staff person as required
Associate’s degree preferred; or a combination of education and work experience
0-2 years of office support experience
Excellent written and verbal communication and interpersonal skills
Strong computer skills; strong word processing, database management and spreadsheet skills
Ability to respond to changing circumstances and priorities in a focused and timely manner
Ability to interpret, adapt and apply guidelines and procedures
Able to work successfully in a diverse team environment
Able to cultivate relationships in a diverse population of community leaders and volunteers
Limited travel, including evening and weekend work required
Ability to lift 30lbs
We are committed to providing staff with fulfilling opportunities to learn, grow and make an impact in their local communities. We offer staff a generous paid time off policy; medical, dental and retirement benefits, and professional development programs to enhance staff skills

Back Office Support Administrator Resume Examples & Samples

Provide support for extended service agreements pertaining cancellations, payment transfers, refunds, and charge backs
Provide exceptional customer service and follow up regarding general warranty information and handling product inquires
Process service requests, place follow-up calls to consumers for issue resolution, process bin checks, inspect/over packs and call tags, respond to emails, audit out of warranty concessions, and expedite backordered parts
Follow up on part orders to resolve consumer issues, such as credits needed and cancellations
Drive efficiency and change through continuous improvement – personal and team
Obtain Provide assistance as necessary
Experience with Excel, SAP CRM, Service Power, REX, IPL, Avaya phone systems a plus

Office Support Contractor Resume Examples & Samples

Scan client study validation documentation
Add digital scanned copies to the company online document storage product, Veeva Vault
Maintain hardcopy validations in appropriate binders
High School
LI-RL

Hub Project Manager Office Support Resume Examples & Samples

Ensuring project documents and records are created, controlled, approved and distributed in line with corporate policy and customer requirements
Contract administration functions such as customer purchase order reconciliation and follow-up, OLA/OXIA processing and tracking, tracking product status and site status, customer acceptance
Quality activities are planned, performed and monitored during the project in line with the project quality plan and / or corporate quality guidelines
Knowledge of project and program management methodologies
Strong communication and presentation abilities
Strong relationship management skills

System Specialist / District Office Support Resume Examples & Samples

Teamwork
Performance Management
Diversity/Inclusiveness
Ability to meet project deadlines
Proven team player

Front Desk Office Support, Home Health Resume Examples & Samples

Experience with daily office operations, preferably in the medical field
Ability to work in a fast pace environment and establish good working relationships with the Baptist Home Health team
Excellent computer skills required with knowledge of Microsoft Office (Word/Excel a must)
Must have exceptional interpersonal and organizational skill with a strong attention to detail
Transition from front office to back office with ease
High School Graduate or GED required

Orders Management Office Support, Home Health Resume Examples & Samples

Knowledge and experience with Insurance Eligibility and Authorizations
Advanced knowledge of office equipment, files and computer systems
Knowledge of medical terminology preferred and the ability to type 35 to 40 WPM
Associate’s Degree or Certification in related field preferred
Previous medical office and home health experience preferred
Bilingual a plus but not required

Office Support Consultant Mobile Money for the Poor Resume Examples & Samples

4 years of progressively responsible administrative experience is required at the national or international level
Experience with a UN organization/agency is desirable
Experience in the usage of computers and office software packages (MS Word, Excel, etc) and advance knowledge of spreadsheet and database packages, experience in handling of web based management systems
Timeline: 5 months starting 17 October 2016
Location(s): Brussels, Belgium
Total Number of Working Days for the Assignment: 110 days
Desk Review (80 points)

Department Office Support Resume Examples & Samples

Serve as the primary coordinator for all departmental seminars and faculty recruiting seminars (dozens every year) - handling all logistics, schedules, bookings, reimbursements, special requests, notifications, website postings, etc
Act as graduate program assistant by providing support to the graduate administrator and interfacing with the Graduate School Budget Office on student support, external fellowships, University rates, department summer stipends, contract loads and other Labor Accounting (LA) issues. Administer payments of awards, travel reimbursements and provide assistance with other financial duties as needed
Coordinate all logistics and complex scheduling for faculty recruiting visits (with a busy period from December to February). Handle logistics including travel, lodging, restaurant bookings etc., maintain files and records of expenses and process travel reimbursements
Assist the department manager and faculty assistants with small event logistics: administer space requests, building services orders and manage various other aspects of planning, purchasing and payment
Serve as the building access coordinator and act as the primary contact for room scheduling through the R25 Live scheduling system
Maintain and update all department email distribution lists
Greet visitors and respond to all questions in person, by phone and email

Front Office Support Analyst Resume Examples & Samples

You will carry out proactive & reactive ready-for-business checks
You will be responsible for proactive & reactive real-time monitoring of processes, connections & trade flows
You will investigate user queries via database queries using raw SQL, log files and process interaction, e.g. order issues, flow breaks, booking issues
Your role will involve notifying the business unit of system issues or failures and carrying out subsequent incident management and problem management in-line with ITIL best practice
You will cover system break/fix and user recovery
You should escalate problems to level core development and engineering groups in a timely manner
When relevant you should notify Compliance in a timely manner of regulatory issues
Your role will involve liaison with the operations department and controllers where appropriate
You will work closely with regional counterparts to build and leverage tools and standardize monitoring procedures
You should build tooling to optimize day to day operations
Confident communicator comfortable working on trade floor directly with the business
Strong technical, analytical and problem solving skills with the ability to clearly present technology to a non-technical audience
Understanding of real-time distributed application architectures and experience with message-based protocols (particularly FIX)
Technical strengths would include the ability to demonstrate strong knowledge of UNIX / Linux and the ability to use UNIX / Linux utilities to parse log files and diagnose host issues
An understanding of JIRA
ITIL Foundation Qualification
Good understanding of SQL and shell scripting
Trading infrastructure and application support eg order management system either in house or vendor. Dealing with client order queries such as rejects, product data issues, exchange rejects and order manager / order router failures
Good business knowledge of Equities would include the ability to demonstrate an understanding of different instruments and how and where they trade. This would also include the ability to describe an order book and the different order types that can be used

Front Office Support Analyst Resume Examples & Samples

Primarily responsible to validate the Front Office applications and their market interfaces
Apart from validation, the position will perform UAT support/maintenance for non-production environments
Work as an individual contributor in Mumbai, working in coordination with the Front Office IT development team based in London and also interact with other IT team members in Mumbai and London
Seek continuous improvement, especially in terms of automation of standard manual checks
Experience of manual and automated testing of GUIs and system APIs
Experience of a scripting language (preferably Python)
XML
Good knowledge on the life cycle of different FX and IR products FX Spot, Outright, Swap. IR Swaps
Knowledge of different Market Phases ( Opening/Closing/Auction)
Knowledge of different type of Orders and their life-Cycle (Stop, limit, If Done, OCO, etc)
Knowledge of FIX Protocol
Knowledge of C#(Not Compulsory)
Knowledge of Python

Accounting / Office Support Admin Resume Examples & Samples

Requires a high school degree or equivalent and 1 to 3 years of experience in accounting or assigned functional area
Broad application of accounting and banking principles, procedures and practices
Proficient knowledge of assigned functional area
Intermediate spreadsheet, database and word processing skills
Strong attention to detail and analytical skills

Office Support & Administration Executive Assistant Resume Examples & Samples

Deliver effective communication and establish professional relationships with staff, external vendors and customers
Responsible for the planning and coordination of meetings involving staff, in-person or telephonic, including preparing and organizing all arrangements relating to the meeting location, materials, meals and conference call lines as needed. Create itinerary and document detail in Outlook
Effectively utilize travel and meeting policies and procedures to complete all aspects of travel (flights and transportation and hotel accommodations), both domestic and international, meeting arrangements
Successfully manage the day-to-day calendaring and domestic/international travel arrangements
Receive and manage incoming telephone calls/emails and requests in a timely matter. Will require the ability to resolve any routine to moderately complex inquiries and knowledge of when to escalate to the attention of the Executive
Coordinate semi-annual “All Team” meetings at corporate which includes ordering necessary supplies, video conference equipment set up for offsite attendees, consolidating PowerPoint presentation, scheduling of presenters and necessary refreshments. (100-250+ attendees)
Take meeting minutes and assist in tracking action items from meetings when requested
Process expense report(s)
Maintain distributions lists and organization chart(s)
Format and edit letters, reports and presentations and all other correspondence from draft state to final draft
Order office supplies including business cards for executive(s) as needed
Assist with department new hire set up: equipment ordering, office supplies, profile set up, onboarding meetings (travel profile, expense reports, Oracle set-up, education express, Amex card and mobile phone if required)
Act as a backup for other Executive Assistant’s as needed
7+ years of executive-level administrative support experience required.Bachelor's Degree preferred but not required
Must show a history of being a self-starter in identifying ways to make an executive’s day more manageable, while maintaining positive relationships with other executive assistants and company staff
Ability to set priorities based upon criticality and importance within the department and as part of the company’s overall directive
Advanced level experience with MS Office, especially Outlook, Word, Excel and PowerPoint and managing busy executive schedule(s)
Effective written and verbal communication skills needed to work effectively across departments and external partners/vendors and customers
Confidentiality is a MUST
Extreme organizational and efficiency skills are critical; there will be urgent items to manage such as travel and scheduling changes
Hours for the role are ideally 8:00 AM to 5:00 PM but there is some flexibility *Being flexible to meet the day to day needs is very important. Some OT is required
Exceptional organization and prioritization skills

Coordinator, Office Support Resume Examples & Samples

Advises chairperson, director or dean on appointments, policies, procedures, deadlines for promotion, retention and tenure issues. Handles confidential material related to faculty searches. Coordinates activities of the same with their research office, laboratory, teaching, and administrative obligations
Responsible for department personnel administration and related budget matters, personnel planning and forecasting, and hiring and firing of clerical/administrative staff. Supervises clerical/administrative staff including delegation of assignments and work loads and problem solving
Oversees operations of a central office in terms of directing assignments of department staff. Handles confidential information such as files, records, and correspondence. Coordinates meetings and appointments for key department personnel and faculty
Acts as a liaison between the department and other offices and agencies both on and off campus
Prepares special reports when needed by either department or university administration
Assists with yearly budget preparation and recommends increases for staff members
Reviews and edits research grant proposals by faculty to improve organization, grammar, clarity, etc. Coordinates assembly of materials prior to submission
Acts as a resource for faculty and staff regarding matters related to and concerning university policy and procedures

Project Office Support Resume Examples & Samples

Project administration process – support project managers
Project reporting coordination - preparation, consolidation and distribution
Account user management
Time sheet management/Labor claiming
Documentation of business process/procedures as project standards
Business processes administration - preparing documents for internal and external audit
Finance reporting
Support the off-shore team members to ensure quality deliverables in timely manner
Other responsibilities related to the job directly ask by the supervisor
Good knowledge of English and Czech
Ability to work as Project Office Support
No additional expertise needed

Office Support & Administration Assistant Resume Examples & Samples

Responds to routine requests for information and refers more complex requests to appropriate staff member
May utilize automated systems to access information and generate standard or ad hoc reports
Drafts and types routine letters and memoranda from specific instructions
May assist in new employee on – boarding including securing workstations, equipment, office supplies, access authorizations, and business services
Prepares presentations from specific instructions
Applies job skills and company policies and procedures to complete a variety of tasks

Office Support Team Leader Resume Examples & Samples

At least one year of experience providing leadership and direction to a successful high-performing team
Demonstrated ability in coaching, mentoring, developing and supporting team members
Demonstrated proficiency in the use of Microsoft Word and Excel (version 2010 or newer)
Proven ability to use multiple computer applications simultaneously; and
Demonstrated proficiency in the following competency areas

Office Support & Administration Assistant Senior Resume Examples & Samples

Minimum 3 years of administrative experience supporting a team in a fast-paced, high-tech environment
Outstanding communication and interpersonal skills with the ability to interact with all levels of management
Proven mastery of Office applications, including Word, Excel, PowerPoint and Outlook
Strong organizational and prioritization skills with the capability to perform seamlessly & professionally
Detail oriented, able to think and work independently with little direction
Accredited degree

Office Support Associate Resume Examples & Samples

Practicing the 3 meter Attitude
Following the “One Best Way” standards of practice
Print and sort documents on a regular basis
Distribute in-store material and reports
Perform routine, maintenance tasks supporting the store
Utilize BPM to validate and answer requests from GSS
Utilize Webforms to submit simple requests
Review daily reports and action as needed
Review the daily Scanning Exception Report from POS system, narrow the outstanding items based on OBW such as Temporary Items Added, Department Hand keys and Hand Keyed NOF (Not on File)/Local items UPCs and follow up with the CSM, Department Manager or CEM to resolve the issues
Ability to compute rate, ratio and percent
Ability to understand to the meaning of written or printed matter and to record information by inscribing characters or symbols. The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions
The Associate is regularly required to sit, walk, or stand
The Associate must regularly lift and/or move up to 9kg (20 lbs) and occasionally lift and/or move up to 18kg (40lbs.)
The Associate will be involved in frequent repetitive hand actions
The Associate will be required to have sufficient co-ordination (i.e. placing and screwing in small washer on bolt, picking up a paper clip, etc...)
Job Title:* Office Support Associate
Req ID:* 741522BR
Canadian Cities:* New Westminster
Store Location:* Uptown New West (6th and 6th)
Employment Type:* Full Time

Office Support Associate Resume Examples & Samples

Job Title:* Office Support Associate -Temporary Position
Req ID:* 753500BR
Province:* Saskatchewan
Canadian Cities:* Yorkton
Store Location:* Hamilton Road & Palliser Way

Office Support Associate Resume Examples & Samples

Req ID:* 747657BR
Province:* Quebec
Canadian Cities:* Montreal
Store Location:* 3820 boul cote vertu

Office Support Lead Resume Examples & Samples

Qualifications in Business Administration or equivalent
Significant administrative experience
Experience leading and coaching a team
Experience coordinating travel arrangements both domestically and internationally
A genuine desire to assist and facilitate the efficient and smooth operation of an office
Advanced working knowledge of Microsoft Office, Outlook and Visio applications
A positive outlook and the resilience and flexibility to thrive in a dynamic, changing business

Customer Service / Office Support Resume Examples & Samples

Delivering exceptional customer service through receiving and processing orders accurately and in a timely fashion
Demonstrate basic knowledge of products and pricing
Addressing and taking initiative in following up on customer inquiries
Maintain statuses on assigned customer open order reports
Continually determine job urgency and priorities to satisfy customer requirements, escalating issues to management as required
Adhere to company policies, procedures and system documentation
Work closely with team members to ensure completion of daily tasks
Basic Qualifications
A drive for excellence in customer service
Proficiency with Microsoft Office Suite software as well as an ability and willingness to learn proprietary software quickly
Professional demeanor and strong work ethic. Superior time management, detailoriented, and strong organizational skills. Bachelor’s degree or actively pursuing a Bachelor’s degree is preferred

Data Entry / Office Support Resume Examples & Samples

Handle incoming calls
Provide technicians with required parts
Process incoming freight and part shipments
Interact with vendors to order and return parts
Process parts back to vendors
Follow-up on delayed parts shipments
Perform cycle counts of inventory
Assist with the distribution of new merchandise inventory

Back-office Support PTO Operations Resume Examples & Samples

Must be able to read, write, understand and follow work instructions in English and French in a safe, accurate and timely manner
Candidates must be proficient in using various type of computer software (Word, Excel, PowerPoint, Outlook etc.)
A solid understanding of MS Office
Oracle applications would also be an asset
Proven ability to efficiently handle multiple projects in a fast-paced, highly professional environment
Demonstrates excellent verbal and written communication skills including grammar and composition
Ability to work well with others & independently
Proven time management skills and a strong attention to detail
Ensures full compliance with the company’s Health & Safety, Code of Integrity, and Professional Conduct policies
Successfully passing a criminal background check before his/her first day of employment
Must have and maintain a clean and valid driver’s license
Extended hours and shiftwork may be required from time to time

Office Support Resume Examples & Samples

Proficiency with the Microsoft Office Suite to include Word, Outlook and Excel required
Experience with data entry required
Experience Creating/Editing Spreadsheets required
A high school diploma preferred

Cib-middle Office Support Resume Examples & Samples

Pre-execution controls
Perform daily reconciliations
Understand products valuations
Market data maintenance
Detail and control oriented
Attentiveness to detail
Able to interact with different teams
Excellent command of spoken and written English is a must
Excellent attitude and team player skills

Global Project Management Office Support Resume Examples & Samples

Support the PMO lead on supply chain process and governance for portfolio management. Lead cross functional and cross regional teams to drive processes and structure aimed at efficiency, simplification and business needs. Leadership and project and portfolio management skills are key for success
Lead ESR (Enhanced Service Request) process & governance
First level university degree or equivalent experience; may have advanced university degree
Typically 1-4 years of experience (preferable in supply chain function, project management)
Strong self-motivation
Extensive knowledge of Excel, PowerPoint
QlikView and SharePoint knowledge is a plus
Very strong written and verbal communication and presentation skills
Mastery in English
German is a plus
Demonstrated team and project management skills

Senior Analyst, Front Office Support Resume Examples & Samples

Serve as the primary day to day support for Portfolio Managers
Daily review of positions, market values and cash to validate accuracy. Investigate any inaccuracies identified and their impact on Portfolio Managers, and coordinate directly with Reconciliation team to resolve
Monitor trades originated by the Front Office to ensure timely matching, confirmation and reporting. Work with Trade Settlements team to address any trade discrepancies uncovered during the matching process
Serve as the liaison between the portfolio management and outsourced teams to resolve any data or processing issues
Ensure the timely and accurate setup of new accounts on investment management systems coordinating with the New Account Opening team
Work as part of a global team with members based in London, Chicago, Hong Kong and India
Knowledge of securities markets and Portfolio Management
Proven understanding of the trading and settlement life cycle for equities, fixed income, futures and FX
Understanding of corporate actions
Experience with Bloomberg, FxAll and key NT Systems (e.g. Charles River, Eagle, Blackrock Aladdin) beneficial
Good Process and procedure development skills
3-5 years of relevant experience in investment management industry and/or investment operations role. MBA /CFA, or working to achieve, preferred

Office Support Resume Examples & Samples

Possess accurate typing and 10-key skills
Proficiency with the Microsoft Office Suite to include Word, Outlook and Excel
Experience Creating/Editing Spreadsheets

Project Management Office Support Resume Examples & Samples

Undertake administrative duties such as email and letter writing
Engage with educational establishments to arrange surveys
Support the Survey Coordinator in communicating with Field Surveyors
Collect data relating to key performance indicators to support the PMO Manager
Excellent use of English language
Good letter and email writing abilities
Excellent phone communication skills
Ability to establish a good working relationship with clients and colleagues
IT literacy and comfort using Microsoft software
Self motivated and able to work without supervision
Ability to prioritise and work to deadlines
Ability to demonstrate flexible approach to work
Experience of having worked in a PMO environment
Experience in private and local authority sectors
Understanding of the property sector in particular building surveys
The business is a fast emerging major player in the property and infrastructure consultancy markets, capable of challenging the ‘status quo’ and delivering outstanding client facing results
There are strong career opportunities across the Capita group nationwide and overseas, with a strategy of secondment and resource sharing to enable maximum opportunity for individuals
The culture is one of promotion according to talent and impact, not time served in the business. Ambition is expected and rewarded
The company invests heavily in its people, recognising that its staff members are its most valuable asset. Individual training plans and accelerated schemes foster an environment of continual personal development

Assistant VP MBS Middle Office Support Resume Examples & Samples

Allocate all tba’s during allocation cycle
Handle all give-ups, trade assignments and pair-offs
Process all pool changes
Monitor MBSCC terminal
Handle tba and pool netting processes
Confirm all Mortgage Desk’s trades with counterparties and brokers; TBA’s, Pools, CMO’s and US Treasuries
Support growing MBS sales desk consisting of heavy interaction with customer accounts and facilitating the allocation of money manager sub-accounts for client type trading
Primary liaison between trading desks, sales desks, P/L, MBS allocations Dept., settlements & broker/dealer community
Monitor/maintain new client counterparty set-up
Reconcile end of day trading activity and positions within various in-house systems
Assist back–office settlements group in researching DK’s on all MBS/CMO trades
MBS Expert experience
Ability to work well under pressure/heavy trading desk interaction
Excellent attention to Detail
1 year of MBS Support Expertise
Series 7 is a plus
Working knowledge of Bloomberg, Oasys Alert Impact/ICI and MBS/CMO securities experience

Small Caps Back Office Support Internship Resume Examples & Samples

Support the overall activity of the team, mainly composed by senior relationship managers
Support the targeting activity through dedicated data bases and analyze target companies (i.e. sector, financials, shareholders)
Prepare pitch material used in meetings with companies, advisors and stakeholders
Support the delivery of investor conferences
Degree in Economics, Management or Business Administration
Basic knowledge of accounting and financial analysis
Good in both written and spoken English
Good knowledge of Microsoft Office (Power Point, Excel, Word)
Precision and analytical thinking
Team working attitude
Flexibility and willingness

Office Support Resume Examples & Samples

Ensure excellent and professional client service at all times
Lead in coordinating meeting rooms and events
Ability to train team members on responsibilities and tasks associated with the position
Conference room, function and event set-ups/ break downs (tables, chairs, podiums, and divider wall adjustments, including setting up catered food, ice, refreshments, cups, plates, plastic ware, napkins, etc.)
Undertake general waiting and service duties of food and beverages
Follow hygienic food and beverage handling procedures
Provide general assistance in cleaning kitchen and function areas, as directed
Manage conference/hospitality calendar, greet clients and guests
Conference room sweeps (adjust chairs, wipe down tables, stock supplies, adjust blinds)
Flip chart, white boards and cork board set-up and assembly
Food preparation set-up & break down for client meetings, parties & company events
Maintaining kitchens and cleaning kitchen equipment including coffee machines, refrigerators, microwaves, ice machines, etc
Loading dishwasher with items used by the client personnel
Ordering and keeping track of inventory for supplies, food, beverages, etc. for kitchens, conference rooms and pantries
Maintain occasional cleaning duties as needed in the office or building locations (i.e. trash removal, dusting, cleaning and restocking restrooms break rooms, sweeping and mopping floors, vacuuming, window washing)
May perform general clerical, copy center, mail and delivery duties such as distributing office supplies, packages, fax transmissions and mail to company personnel and/or designated drop-off points as required
Requires high school diploma or GED
1-2 years of related hospitality and office experience is preferred
May require a valid driver's license and minimum levels of auto insurance coverage per Ricoh policy

Receptionist / Office Support Resume Examples & Samples

Greet Guests, check ID’s, and provide badges for both classified and unclassified meetings
Answer incoming calls to central phone lines
Process incoming and outgoing packages
Schedule meetings in coordination with meeting organizer; order food
Inventory, order and stock office supplies
Reconcile invoices
Coordinate resolution of facility issues/repairs
Provide general office support as needed
Qualified candidate must hold a current TS/SCI security clearance
5-7 years of related experience in a government contracting environment
Strong commitment to continuous learning
Excellent interpersonal skills and the ability to work in a team environment
Ability to lift up to 25lbs is required
Must be willing to work from 8am to 5pm, Monday through Friday

Student Trainee Administration & Office Support Nte Sa Resume Examples & Samples

464311000
Ability to operate a personal computer to prepare and edit documents and databases. A qualified typist is not required
Ability to perform a variety of administrative operations involved in answering telephones and filing and retrieving documents

Rivers District Office Support Resume Examples & Samples

Proficient use of Microsoft Word, Excel, and Outlook
Ability to manage multiple on-going projects at one time
Ability to communicate effectively in writing and orally
Knowledge of Department's NaturE billing system
Experience in developing maps with ARC Map/GIS Software
Familiar with legal contracts
Experienced in customer service
Post high school business training, technical college degree or higher
2 years' experience in a senior clerical position requiring expertise in the use of MS Word, Outlook, Excel

Office Support Resume Examples & Samples

Answer and transfer incoming calls for the Service Office, Customer Support Center and eCommerce
Implement procedures for Safety and Security at front desk for all visitors and IKEA coworkers
Provide postal service and prepares interoffice mail
Provide/maintain supplies for conference/huddle rooms
Assist with meeting needs i.e. catering, purchase furniture/office supplies for common areas of the building
Create photos and IDs for coworkers
Assume responsibility for other tasks and projects as assigned
Computer knowledge - MS Word, Outlook, Photoshop, Excel
Knowledge of switchboard
Fluent in English - written and verbal
Be able to support others
Help to contribute to the IKEA Culture, diversity and consistently be a good example and team player

Back Office Support Technician Resume Examples & Samples

Ticket Master to reassign daily SN ticket/Enhancements/Defects
Complete SN ticket/enhancements/defects/story task within SLA
Daily Lockbox processing on US business day
Daily email monitoring on Closed Opportunity without order and fix it asap
Monthly Sprint Story Tasks on configuration

Customer Care Back Office Support, Italy Resume Examples & Samples

Provide 3rd level Customer Support via Ticketsytem
Maintain Knowledge Content e.g. Standard texts, FAQ´s and Articles in order to support the customer service quality results of our outsourcing partner
Update customer face documents e.g. Helpcenter
Provide translation (English to Italian) for all customer facing and internal documents
Create/update Training material for existing/new features and products
Identify the levers for our business, derive recommendations for action and drive changes
You can roll up your sleeves, dig in and get the job done
3 years of experience in Customer Care
Fluency in Italian and English (verbal and written)
Good verbal and written communication skills in German (B1 Level)
Demonstrated ability to identify process performance opportunities and develop and implement action plans to improve process performanc
Flexible, proactive, positive and with “can-do” attitude
Ability to pay attention to details keeping the overall picture as main focus
Good time management and organizational skills
Ability to perform to expectations in a fast paced and changing environment
Must be a team player who is self-motivated, has a sense of urgency and has the ability to multi-task
Solid understanding of operational processes such as Knowledge Management and Quality Assurance, etc

Student Trainee Office Support Resume Examples & Samples

Types a wide variety of materials involving different forms, formats, arrangements, preparation, and processing procedures
Operates a personal computer or computer terminal with varied keyboard procedures
Develops correspondence from brief instructions as to content or by adapting previously prepared material
Compiles data for preparation and typing of assigned reports
Maintains file directives, administrative and/or technical guides/references, and office materials or publications
Incorporates revisions and revises features according to procedures for appropriate materials
Makes cross-references and uses subject-matter files of simple numerical methods
Reviews incoming correspondence. reports and requisitions and makes appropriate distribution after determining suspense requirements
Maintains suspense system to monitor and control timely input/completion
Reports problems of meeting suspense requirements and where delegated, request extensions or advises of delays
Receives visitors and telephone callers
Refers to requested person or function or determines the person appropriate to handle the contact
Provides readily known or available nontechnical information
Takes and refers messages
Strong: This category will be used for those candidates who meet many of the criteria described above for the ideal candidate
All applicants: Official or unofficial transcripts and enrollment verification for high school, college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution pursuing a qualifying degree or certificate with their application. If you provide an unofficial transcript at the time of application and you are selected, you will be asked for official versions prior to appointment

Student Trainee Administrator & Office Support Resume Examples & Samples

Your transcripts
Additional required documents (see Required Documents section below)
Eligible: This category will be used for those candidates who meet the minimum qualifications of the position
Applicants claiming Veterans Preference or Military Spouse preference (MSP): to verify your preference claim you MUST submit supporting documents with your application package

Intern Office Support Resume Examples & Samples

Must be actively pursuing Undergraduate level course study in Electrical (Computer) Engineering
Course work must include Physics, Electrical theory, Circuit theory, Digital Circuits, Computer Science
Candidate should demonstrate hands-on lab experience, preferably in the Electronics field
Candidate should demonstrate hands-on experience operating test equipment including Oscilloscope, Voltage Meter, Ohm Meter, Microscope
Understanding of Digital Design concepts required
Working knowledge Microsoft Office suite including Word, Power Point, Excel Required
Solid communication and interpersonal skills required
Schematic Entry Skills a plus
C Programming Skills a plus
Matlab/Python scripting skills a plus

Office Support & Administration Assistant Senior Resume Examples & Samples

Minimum 3 years of administrative experience supporting a team in a fast-paced, multinational, high-tech environment
Outstanding communication and interpersonal skills with the ability to interact with all levels of management and individuals both in English and Spanish through multiple channels
Analytical skills, ability to work with data
Occupational Health & Safety knowledge is a plus
Knowledge of the Free Trade Zone regime policies in Costa Rica is a plus
Knowledge of Finance and Accounting principles and practices is a plus
Experience in management of outsourced staff is a plus

Intern Office Support Resume Examples & Samples

Perform research and experiement to create new product features as directed
Follow full Software Development process - including documentation, testing, etc
Presenting progress periodically and final work to engineering team and technical committee

Student Trainee Administrative & Office Support Pathways Internship Resume Examples & Samples

Knowledge of Basic Office Automation Duties
Ideal Candidate: Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position
Strong Candidate: Candidates in this category possess good skills and experience above the minimum requirements for the announced position
Eligible Candidate: This category will be used for those candidates who meet the minimum qualifications of the position

Accounting Clerk / Office Support Specs Resume Examples & Samples

Maintains payment card (P-Card) system transactions
Coordinates subsistence and resident savings and banking accounting including calculations of funds that are due collection of funds, data entry, bank deposits, fund disbursement, account maintenance, and account reconciliation
Assists in the hiring process by placing newspaper ads, posting openings with Department of Labor (DOL) and other local workforce agencies. Ensures completeness of applications and schedules interviews as needed. Conducts reference and background checks as required by contracts after a job offer is made
Receives, opens and dates stamp incoming mail. Distributes mail within one hour of receipt so that time-limited documents can be acted upon immediately

Intern Office Support Resume Examples & Samples

Breadboard construction and testing, data collection and analysis, and report generation
Supervised part design and drawing creation using CREO CAD system
Execute basic calculations and tolerance analysis for components and subsystems
Recommend components and materials for selection
Completion of a minimum of 2 years of mechanical engineering coursework is preferred
Previous interships preferred, but not mandatory
Ability to work at the facility location

Student Trainee Administrative & Office Support Office Automation Pathways Internship Resume Examples & Samples

Fax the completed OPM Form 1203-FX, along with your required and supporting documents, to 1-478-757-3144. Your OPM Form 1203-FX will serve as a cover page for your fax transmission
Ideal: This category will be used for those candidates who meet the definition of an ideal candidate as described above. Criteria include related major, grade point average, related coursework, participation in extra-curricular activities related to the target occupation, and related academic, paid, or volunteer experiences
If you are currently serving on active duty: You MUST submit a certification from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date you apply to this opportunity. If you supply a certification at this stage, your preference/eligibility will be verified prior to appointment. More information about Veteran's Preference is located on the Feds Hire Vets website. Please upload veteran's documents under the appropriate category

Office Support Assistant Oa Resume Examples & Samples

Complete Assessment Questionnaire. View Occupational Questionnaire
Other supporting documentation as required. Please see the "REQUIRED DOCUMENTS" section and review the applicant checklist link to determine if there are other documents you are required to submit
Financial Management Support
Supply/Procurement Support

Student Trainee Administration & Office Support Nte Mm Resume Examples & Samples

465809200
Knowledge of formats, spelling, grammar, punctuation, and format to type a variety of material neatly and accurately to prepare correspondence and other documents
Ability to tactfully and effectively communicate with individuals within and outside of the office

Intern Office Support Resume Examples & Samples

Assist in the design and development of joint solutions with Zebra and its global partners
Development of proof of concepts and test applications for Zebra mobile computers
Assist in the compatible and validation testing of 3rd party applications on Zebra mobile computers
Provide troubleshooting help and reproduction of partner application issues
Ability to multitask and manage multiple projects concurrently
Self-motivated, resourceful, and able to work independently
Detail oriented, organized, and possessing strong interpersonal written and verbal communication skills
Ability to adapt to rapidly changing priorities
Experience with at least one of the following languages C, C++, C#, Java, HTML5, PHP, SQL
Mobile development experience a plus (Android, iOS, Windows Mobile, Windows CE)
Experience with client and server web development a plus
Basic knowledge in wired/wireless networking
Keen awareness of smartphone and technology trends

Vie-sales Front Office Support Resume Examples & Samples

1/ Pre phase – collect & organize inputs / recommendations from Business Unitss and Corporate (Global Supply Chain / Quality / Legal /...) to support GAMs to perform robust win/win contract (scope 20 GSO champion)
2/ Post phase - connect with countries to prepare all business insights either for recovery business lost But also for catching-up potential (to be identified) in each major customer locations
3/ Manage kick off / regular business review with concerned countries (customer + SE) ensure the move described in contracts
4/ Manage Request For Quotation (RFQ) with strong connection with Line of Business to optimize our proposal, with the necessity to track on monthly basis global performance: business commitment & trend, supply performance, portfolio changes
5/ Work with “global pricing VP” and GAM for pricing proposal to RFQ in progress

Intern Office Support Resume Examples & Samples

Design, code, debug, and test firmware modifications in a quality manner consistent with company and departmental standards and procedures
Document designs and code or update preexisting documentation, as appropriate, with context, data flow and/or state diagrams, structure and flow charts, pseudocode, and source statement commentary
Test designs or code under specified and/or reasonable conditions under which it may operate
Work with engineers in Firmware, Electrical and Mechanical teams to test and debug features and improvements
Keep abreast of developments in the field of software languages, techniques, and methods
Investigate problems and recommend solutions. Implement any required corrective action
Advise and assist developers in the design or modification of firmware
Accurately estimate time to complete tasks. Upon accepting the estimates of others, complete the task to schedule in a timely manner
Pursuing a degree in Computer Engineering, Computer Science, Electrical Engineering or related fields
Interest and knowledge of embedded software development is highly desired
Must be proficient in C, C++ preferred, and have experience with Microsoft Office products
Familiarity with various communication protocols, various processors, inter process communication protocols
Skills in OOD, Design Patterns, structured design, design documentation, debugging techniques are desired
Familiarity with flowcharting concepts desired

Director s Office Support Resume Examples & Samples

Research and analyze subject matters; gather, organize, and compile information; draft correspondence for Medicaid Deputy Directors
Provide regular updates regarding administrative project status
Assist with development and implementation of administrative processes and procedures
Review and edit correspondence for accuracy and completeness
Receive monthly/annual/ad hoc reports from Medicaid section chiefs (relating to state law, federal law, legislative acts, executive orders, policy statements, budgets, citizen/advisory groups, and special reports); examine, compile, summarize, and prepare for submission to the Deputies
Answer and screen calls/correspondence related to sensitive and confidential matters and determine appropriate action to be taken
Perform and supervise administrative support activities such as maintaining files and central records, printing and duplicating services, security, ordering supplies and equipment, and preparation of travel and personnel forms while adhering to protocol
Monitor Deputy Director calendars and adjust as necessary to address conflicts, scheduling at Deputy's request in coordination with assigned business owner; print calendars and prepare Deputies for the day
Conduct and/or supervise special projects, such as tracking staff assignments and follow up by the due date to compile responses for the Deputy Director, etc
Back up other Director's Office operational functions as needed (ex. parking validation back-up, etc.)
Understand Outlook calendar and LDH internal departmental and external state government organization structure and personnel
Coordinate annual training for Deputies by reminding them of deadlines via Outlook calendar
Coordinate travel logistics for Deputy Directors and others as assigned by Medicaid Director's Office staff
Prepares confidential Human Resource documents as requested by the deputies and serves as the HR liaison
Enter help desk tickets for Deputy Directors and serve as IT liaison
Schedule appointments and meetings, including both internal and large-scale cross-divisional meetings
Inform all attending parties of the date, time, location, and objective of all meetings
Ensure dates and times of meetings do not conflict with other appointments and that calendar in Outlook is updated at all times
Collect, prepare, and assemble appropriate materials for attendees prior to meetings
Ensure appropriate equipment is available for the scheduled meeting and is set-up and working prior to the meeting start time (projector, laptop, phone, etc.)
Take meeting notes as requested; document action items and follow-up for completion; share action item status updates with appropriate staff
Establish and maintains cordial, effective working relationships with contractors, stakeholders, internal departmental staff, and external agency staff
Collaborate on team projects, providing back‐up support for co‐workers when appropriate and actively supporting group goals
Other duties as assigned from Deputies and Director's Office supervisors
Associate's degree or 3 years of professional work experience in lieu of degree
Excellent analytical skills, effective organizational and time management skills
Great attention to detail and follow‐up and excellent verbal/written communications skills
Proficient working knowledge of the following programs and equipment is required
Bachelor's degree or 6 years of professional work experience in lieu of degree
Advanced degree
Minimum 2 years of professional work experience as an executive assistant
Professional experience in healthcare field, Medicaid program support, or other federal/state health care programs
Experience with Microsoft Office applications, including OneNote, SharePoint, Visio, and/or PowerPoint

100

Service Management Office Support Resume Examples & Samples

Minimum of two (2) years college or vocational training related to function, plus eight (8) years direct experience, or any equivalent combination of education/experience for a total of ten (10) years
Demonstrated abilities in leadership competencies, sound project management skills, and strong customer interaction skills
Demonstrated ability to successfully work with others at Director and above level both internally and externally

101

Administrative Office Support Resume Examples & Samples

Review, reconcile and match documents, postings and /or statements for correct entry
Compile and maintain financial records such as journals, ledgers, invoices
Make all entries as required in proper software application
Operate computers programmed with accounting software to record, store, and analyze information
Research variances, errors or anomalies in work product, escalating to management if significant
Comply with federal, state, and company policies, procedures, and regulations
Prepare reports for management review as directed
Maintain thorough electronic documentation
High School Diploma or GED equivalent required, Bachelor’s degree preferred
One year of functional accounting experience
Able to work in team environment
Demonstrated ability to communicate verbally and in writing throughout all levels of an organization, both internally and externally

102

Project Management Office Support Resume Examples & Samples

Support of Head PMO in coordination, documentation and monitoring of project
Business requirement definition support
Administrative tasks like meeting administration, minutes etc
AD/AO level
Good technical understanding of processes
Fast learner and good ability to adapt to new environment
Pro-active and self-driven
Familiar with UBS processes
Open cultural mindset

103

Administrative / Office Support Resume Examples & Samples

Receptionist responsibilities
Handling incoming, outgoing, and express mail
Monitoring all office machines and services
Distributing and filing reports
Distributing monthly invoices
Records retrieval, return, and storage
Accounting responsibilities based upon demonstrated skills and abilities

104

Office Support Resume Examples & Samples

Runs high volume copy machines and performs binding and finishing work
Operate high volume scanners
Delivers completed jobs to pre-determined customer locations within and outside of the site
Maintains daily meter and service logs
Performs duties related to the shipping and/or receiving of materials
Uses all copier equipment, calculator, fax machine, postage meter and some PC
Some related copy job experience is preferred

105

Sales Assistant / Sales Office Support Resume Examples & Samples

Develops maps for account executives by using the appropriate software to plot locations of media products and demographic information
Runs various reports to monitor sign postings, take downs and proofs of performance
Communicates with the appropriate CCOA office to receive demographic information
Utilizes Fast Pitch software, Excel, PowerPoint and other appropriate software to complete proposals
May check and confirm arrival of board materials
2-3 years of experience in sales with increasing levels of responsibility
Strong organizational / time management skills, and be detail oriented
Able to complete required math calculations (e.g, multiply, divide, rate, ratio, percent, produce / interpret bar graphs)
Competent in Microsoft software applications (i.e., Word, Excel, Outlook, and PowerPoint.)

106

Corporate Administrator Office Support Resume Examples & Samples

Ensure the smooth running of the Melbourne office
Monitor and maintain all meeting rooms, equipment and supplies in the Melbourne office
Provide Reception cover
Provide Backup to the mailroom
Assist with Staff Travel bookings
Provide administrative assistance to the Corporate Administration, Procurement and Facilities teams
Be punctual and have excellent time management skills
Have excellent communication skills, written and verbal
Have a friendly and helpful manner at all times
Understand the importance of being the first point of contact at AIG Australia
Demonstrate professional integrity at all timesBe self motivated to work alone if a task is allocated away from the team environment
Build and maintain good relationships with all types of personalities, being AIG personnel, clients, brokers, sponsors, general public
Remain calm and demonstrate good conflict management and resolutions skills where appropriate
Demonstrate efficient organizational skills
Demonstrate an ability to learn quickly and implement the function into day to day activity
Be able to demonstrate an ability to adhere to policy and procedures
Be interested in continual improvement, and be able to identify opportunities for operational, efficiency and service oriented progress
Maintain a strong focus on attention to detail to ensure quality is always delivered
Be computer literate with intermediate word, excel and keyboard skills
Be self motivated and develop to improve personal skills and knowledge of AIG Australia
Possess a good understanding of the roles and responsibility of AIG Australia and the role it plays in the community
Possess an understanding of the insurance industry and the types of varieties in the market

107

Office Support Resume Examples & Samples

Current or recent student preferred
Nutrition background required
Some data entry skills

108

PA Office Support Rep Resume Examples & Samples

Responsible for the timely receipt, review and assignment of all incoming physician reviewer referrals and appeals to ensure that NCQA, URAC, CMS, DOH, DOL and state specific regulatory compliance standards are met. (40%)
Responsible for the timely and efficient management of the physician peer to peer telephone line, including follow up with providers and provider office staffs to clarify and request information and provide follow up as necessary.The management of the peer to peer telephone lines includes
The timely, accurate assignment of requests to internal physician reviewers/medical directors
The timely, accurate entry of requests into the database for reporting purposes (20%)
Responsible to efficiently coordinate the clinical review process with contracted external review companies in accordance with all regulatory guidelines. This includes
The submission and receipt of clinical information
Effective communication with the external review liaison to address questions or issues
The efficient and accurate recording of all case information submitted for external review (20%)
Responsible for the timely sorting and filing of all required case information. (10%)
Responsible for data entry, maintenance and integrity of all databases. (10%)
Other duties as assigned or requested
Experience in navigating managed care system
Certification or equivalent training in Word Processing, Database Management or Medical Terminology
Ability to multi task and perform in a fast paced, and often intense environment
Be enthusiastic, innovative and flexible
Ability to make decisions that are consistently accurate
Proficient in navigating through Highmark systems
Team player that possesses strong analytical and organizational skill
The ability to prioritize work demands and meet deadlines
Excellent computer and software knowledge and skills
The incumbent must be able to function interact with all members of the health care team, both internal and external
This incumbent requires the willingness and ability to report to work on a regular and timely basis and may require working irregular hours, holidays, and/or weekends
Ability to analyze data, measure outcomes and develop action plans

109

Office Support Assistant Resume Examples & Samples

Temporary Duty Travel (TDY) - 5%
Skill in Administrative Functions
Skill in Analytical Reasoning and Problem Solving
Ability to Use of Automated Systems
Ability to Use Automated Financial Management System

110

Office Support Assistant Resume Examples & Samples

Knowledge of the Organization
Skill in Communication and Customer Service
Ability to Provide Administrative Support
Ability to use an Automated Financial Management System

111

Office Support Specialists Resume Examples & Samples

Excellent customer service experience both written and verbal
Proficient in Microsoft office (Word, Excel, Access, Outlook and PowerPoint)
Effective communicator
Able to work efficiently in a professional team environment as well as independently
Confidence and ability to accomplish job functions with minimal supervision
Ability to support and maintain positive relationships with multiple customers
Skill in prioritizing multiple demands and projects with competing deadlines
Attach veteran documentation if you are asking for veteran points. To receive veteran preference points, you must attach appropriate documentation

112

Office Support Assistant Resume Examples & Samples

Correspondence, Files, and Reports: Draft correspondence, ensure proper grammar, and adherence to style requirements. Respond directly to incoming correspondence, as assigned, or route to the appropriate individual. File reports, correspondence, and other documents in accordance with established procedures
Special Projects: Assist with various special projects, some highly visible, including development of PowerPoint presentations and assembly of binders and folders for hearings, meetings, etc
Facility Services, Property, and Supply Administration: Assist in the purchase of office supplies and equipment. Assist with office moves and setting up office space for new employees, including assigning and issuing computers, telephones, cell phones, and office furniture. Assist with arranging telephone moves and repairs, as well as repairs of office equipment
Travel Support: Compile travel paperwork for officials and employees, and assist in arranging travel, including transportation and accommodations
Human Resources Administration: Assist with or perform timekeeper duties. Assist with leave audits. File and distribute copies of documents and forms in accordance with all federal, Department, and Division requirements
Procurement and Contracting: Assist with the processing and filing of contracts, Statements of Work, purchase order requests, purchase card requests, and approval of forms
Training Administration: Receive training forms and records and route to the appropriate party and file
Unit Reception, Telephone Support, and Notary Services: Greet visitors to the office; respond to telephone calls or refer to the proper individual, as appropriate
Calendar Management: Manage electronic calendars for attorneys and other senior staff

113

Office Support Trainee Resume Examples & Samples

Office Automation Support: Performs office automation (OA) duties requiring different approaches and methods from assignment to assignment. Chooses from a range of software applications, (e.g., word processing, graphics, spreadsheet, and project management), to perform OA functions. Manages electronic calendars for attorneys and other senior staff. Assists in producing a variety of reports, tracks actions, produces charts, creates specialized databases, or prepares presentation materials
Correspondence, Files, and Reports: Assists in drafting correspondence for the Section; ensures proper grammar and adherence to style requirements. Routes correspondence to the proper individual or responds directly, as assigned, and files copies in accordance with established procedures
Facility Services, Property, and Supply Administration: Assists in the purchase of office supplies and equipment. Assists with office moves, and setting up office space for new employees, including assignment and issuance of computers, telephones, cell phones, and office furniture. Assists with arranging telephone moves and repairs, as well as repairs of fax machines, copiers, and other equipment
Human Resources Administration: Files and distributes copies of documents and forms in accordance with federal regulations, Department and Section policies
Procurement and Contracting Administration: Assists with the processing and filing of contracts, Statements of Work, purchase order requests, purchase card requests, and approval of forms
Travel Support: Assists in making travel arrangements for Section staff, including securing accommodations, providing necessary information, direction and documents to the traveling staff
Unit Reception, Telephone Support, and Notary Services: Escorts visitors and vendors to the Unit or refers to the proper individual, as appropriate; responds to telephone calls to the Unit and/or refers to the proper individual, as appropriate
Special Projects: Assists the supervisor in carrying out various special projects required in the Section

114

Back-office Support Generalist Resume Examples & Samples

Maintain and monitor case management tickets according to SLA’s
Handle routine changes by processing paperwork, and inputting data into the system Forms that are incomplete or contain conflicting information will consult with SME or appropriate Manager
Answer incoming calls to the HR Shared Service center, trouble-shoot, research and resolve issues related to Retirement Benefits, payroll and benefit services
Monitor and respond to HRDirect Inbox
Update HRIS system (NGA myHR) with all data entry requests, focusing on efficiency and quality processing
Resolve (and document) simple to moderately complex issues submitted by employee via email, mail, and fax in a timely manner, and escalates more complex issues as appropriate
Assist on projects when assigned
High School Diploma required, college degree preferable but not required
Minimum of one (1) year of experience in a call center environment two (2) years of experience a plus
Call center experience involving technology (i.e. case management software, telephony, data entry experience)
Broad knowledge of HR policies and processes
Customer Focus Skills: Proposes ideas and alternatives to resolve issues, responds in a positive
Professional manner to questions; employs courtesy and tact in all customer exchanges
Demonstrates ability to handle high volume calls while meeting customer service level expectations
Written communication skills: demonstrated ability to correspond in a professional manner over email

115

Temporary Office Support Resume Examples & Samples

Sort and distribute incoming/outgoing mail. Mail is sorted and distributed throughout the facility on the time schedule provided
Scan all documents into internal imaging system
Work with labs to fulfill supply orders
Print, package and ship all forms printed internally
Receive, distribute and deliver all inbound mail
Ensure that inventory of supplies and forms are kept in stock at all times
One year related experience and/or training; OR
The requirements listed above are representation of the knowledge, skill, and/or ability required

116

Student Trainee Administrative & Office Support Internship Resume Examples & Samples

Business travel is up to 20% of the time
Knowledge of office automation systems
Skill in preparing or maintaining correspondence
Ability to plan or organize
Your resume: If you submit a resume with inappropriate material e.g. photos, you will not be considered for this vacancy. Your resume may be submitted in any format. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position
Your responses to the questionnaire
Resume: If you submit a resume with inappropriate material e.g. photos, you will not be considered for this vacancy. Your resume may be submitted in any format. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position
Applicants MUST include a copy of their unofficial transcripts and enrollment verification for high school, college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution pursuing a qualifying degree or certificate with their application
If the position has an education requirement or you are qualifying based on a combination of education and experience or solely on education, you must submit your college transcripts with your application
If you are claiming Veterans Preference or Military Spouse preference (MSP), to verify your preference claim you MUST submit supporting documents with your application package. These documents may include, but are not limited to: for MSP claims, PCS orders and marriage certificate; for verification of Veteran Preference, DD214 (which indicates character of service) SF-15, VA Letter and/or Activation/Deactivation orders
If you are currently serving on active duty: You MUST submit a certification from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed. If you supply a certification at this stage, your preference/eligibility will be verified prior to appointment. More information about Veteran's Preference is located on the Feds Hire Vets website. Please upload veteran's documents under the appropriate category

117

Internship Geneva Office Support Resume Examples & Samples

Reception Desk: Welcome internal and external clients and ensure that their logistic and support requests are taken care of before, during and after their stay
Event Management: Supporting the Geneva office Co-ordinator in planning, organizing and executing internal and client events and functions (e.g. obtaining detailed briefing on the event requirements, sourcing and booking venues, sourcing and booking catering and other supplies, sourcing and booking third party speakers, sourcing and booking third party entertainment, organizing gifts and giveaways) in any type of events
Support of our consultants, i.e. creation of PowerPoint presentations, organization of meetings or writing meeting minutes
Being responsible for various office tasks such as mailing, maintaining the office in a clean tidy
Ongoing studies in the field of facility management, hotel school or similar
Interested in working in an international environment
Flair for numbers and efficient working skills
Fluent in English and French, German or another language would be an advantage
Excellent skills in Microsoft Office
You are open-minded, responsible and team-orientated

118

Student & Administrative Office Support Resume Examples & Samples

Interfacing with prospective and current students to respond to general inquiries, supporting advisors with processing and filing student paperwork, and providing assistance with student outreach
Preparing travel authorizations and reimbursements for division faculty and staff and advising travelers on state, university and college regulations and requirements
Answering phones and directing calls at the front desk, processing and distributing mail, answering general program inquiries by email, phone and face-to-face
Assisting with data reporting
Managing the processing and recording of program applications and responding to general student inquiries about the admissions process and admission status
Assisting faculty and staff with general clerical duties including, but not limited to, copying, mailing, faxing and filing; and
Providing feedback on best practices in relation to customer service, as well as efficiency of tasks and developing forms and procedures as needed to accomplish duties listed above
Must have exceptional verbal and written communication skills and strong organizational abilities
Ability to interpret and apply policies, procedures, and guidelines
Ability to analyze and solve problems, effectively prioritize tasks, and work independently
Demonstrated experience in a customer service position; and
Demonstrated office experience
Familiarity with Ellucian Banner and PatriotWeb software; and
Priority will be given to candidates with experience in higher education, student interaction, and state policies

119

Office Support Assistant Resume Examples & Samples

Respond to requests of other departments in a timely manner
Develop and maintain a basic understanding of the overall department process and be able to clearly communicate same to customers or refer to proper department, when appropriate
Two (2) years of completed college coursework or relevant work experience
Possess general good judgment
Accepts responsibility, willing to assume additional duties/projects as they arise
Proven ability and desire to work with people of all personality types, both employees and customers, in a cooperative, courteous, professional and friendly spirit, maintaining emotional control at all times
Learn quickly, not be afraid to ask questions and take instruction constructively
Expects and accepts regular change
Able to work within tight deadlines and under extreme pressure
Correctly handle sensitive and confidential information
Excellent communication skills, including written, oral and in person
At least some basic experience using: Microsoft Word, Excel, Outlook and the internet
Regular and punctual attendance required
Good vision and hearing (corrected if necessary), able to sit for long hours and manual dexterity to include filing, reaching and bending
Demonstrated experience within the mortgage servicing industry. These candidates will be given particular priority, especially if the experience involves use of LPS/MSP/BKFS and FIS/Metavante software
Experience working with VA/HUD, FHLMC/FNMA, and private investor/insurer requirements
Proven experience as a self-starter, dependable and accurate in completing work tasks/responsibilities with strong attention to detail and organizational skills
The ability to speak additional languages beyond English; with particular priority given to Spanish-speakers

120

Front Office Support Analyst Resume Examples & Samples

Perform and automate daily morning system health checks
Perform continuous real-time monitoring of production systems
Act as a link between developers, traders and external brokers/exchanges, ensuring appropriate information flow when investigating problems relating to the production environment
Maintain technical/user documentation/twiki for new/existing systems
Gain a thorough understanding of the entire company’s trading, Order Management Systems (OMS), market data and static data systems and workflows
Identify opportunities for improving reliability through the use of technology
Preferably degree qualified professional with a major in Computer Science, or related technical discipline
Must have experience in the Financial Industry particularly around trading, market data, OMS, FIX protocol and other related systems - minimum three years
Preferably have an understanding of financial market, instruments, and market data across equities and derivatives
Must have the ability to communicate clearly and effectively with a range of technical and non-technical staff both internally, and will external brokers/counterparties
Must be able to work under pressure with changing priorities in a trading room environment
Experience supporting a trading room environment and working with closely with traders
Knowledge of the FIX protocol
Knowledge of Order Management Systems (OMS), and/or other exchange protocols
An understanding of different financial instruments including equities and derivatives
Experience working with market data
Experience working on the Linux operating system
Experience with Oracle PL/SQL or SQL
Technical skills in scripting, python, shell, VBA, C# and/or other programming languages
Experience working with market data vendors like Reuters or Bloomberg
A working knowledge of Tibco Rendezvous or other messaging middleware

121

Asset Wealth Management Alternative Investments Middle Office Support Analyst Resume Examples & Samples

Become a specialist in all aspects of our alternative investments platform including Hedge Fund subscriptions, redemptions, and transfers, Private Equity commitments and capital activity, document review, reconciliation oversight, and Client Reporting and Fulfillment
Manage relationships with hedge/private equity funds and fund administrators
Advanced Excel and Access skills

122

Office Support Assistant Oa Resume Examples & Samples

Temporary Duty Travel (TDY) is approximately 5%
KNOWLEDGE OF OFFICE AUTOMATION DUTIES
SKILL IN ADMINISTRATIVE FUNCTIONS
SKILL IN CUSTOMER SERVICE
ABILITY TO COMMUNICATE ORALLY & IN WRITING
ABILITY TO WORK IN A TEAM ENVIRONMENT

123

Office Support Assistant Office Automation Resume Examples & Samples

469372300
Occasional travel for training purposes
Knowledge of clerical and administrative procedures of a health care facility
Skill in providing administrative and clerical support services
Skill in office automation

124

Office Support Assistant Resume Examples & Samples

High school diploma and one year of related experience, or equivalent
Experience working with Kentucky Adult Education Reporting System (KAERS)
Comprehensive knowledge relating to the CASAS, TABE Online, WorkKeys, and GED Ready
Commitment to the mission of the comprehensive community and technical college
Experience that demonstrates knowledge of successful strategic planning
Commitment to team leadership and ability to work independently
Position requires availability for day and evening work

125

Senior Office Support Representative Resume Examples & Samples

Performs a variety of complex clerical support duties within a functional group or team. Tasks may include one or more of the following
Filing: Maintains classified or indexed records arranged in an established system. May participate in developing new filing methods / systems. Inserts, removes and notes disposition of materials. May search and investigate information contained in files. May insert additional data, prepare routine reports, and provide written information on request
Clerk: Performs functions such as photocopying, compiling records, filing, tabulating, posting information and distributing mail. Maintains records, forms, verifies information and resolves more complex problems. May assist in the purchase of office supplies and facility security functions (keys, badges, etc.). May answer and / or screen incoming calls
Printing: Completes assignments of higher technical complexity ranging from single and multicolor forms, promotional materials, bulletins, manuals and other printed material including documents requiring merge of covers, text, indexes and related items. Performs necessary equipment set-up and preparatory work. Operates bindery equipment such as folder, cutter, perforator, punches, collator, drill, stapler, padder, etc
Document Assembly: Assembles, packages and / or distributes complex policy forms, endorsements, marketing and promotional materials, special forms and output reports to customers (field personnel, agents, insureds, etc.). Performs quality control on products, identifies rejects and returns to appropriate initiating offices, recording rejected materials. Operates basic bindery equipment including perforator, punches and stapler
Imaging-Scanning: For more complex customer accounts, scans documents of all types, performing quality control and assuring legibility of all images. Applies automated and / or manual index values at time of scanning. May learn to index scanned and faxed documents for specified customers. Determines priority of work based on customer service level agreements. Performs equipment set-up and maintenance. As needed, may prepare documents for scanning. May prepare documents for offsite storage
Mailing: Prepares incoming mail for distribution and processes outgoing mail. Distributes and collects mail, determines and affixes appropriate postage. Maintains records on postage, registered mail and packages. Operates mailroom equipment including postage machine, sorter, inserter, etc. Maintains knowledge of the rules, regulations and procedures of the various mail and package systems / vendors throughout the nation
Data Entry: Inputs lists, records or other data points into an electronic format. Audits records / input for quality, accuracy and maintainability
Supply: Orders, receives, stores and issues supplies (stationery, office supplies, marketing materials etc.). Maintains established inventory levels by checking shelves and prepares purchase orders or notifies supervisor at established reorder points. Stocks deliveries and checks that deliveries conform to purchase orders (quality and quantity)
Receptionist: Greets and directs vendors, customers and other visitors and may arrange for escorts. Answers, routes and screens incoming calls
Business Phones: Maintains organization knowledge to answer organization-wide toll-free and direct phone lines. Verifies and explores caller’s need to "warm" transfer to appropriate department. Intakes caller information to research and later return and forward the caller to the appropriate department or individual employee. Accesses various business-related computer systems to assist in getting callers to the appropriate party. May monitors email boxes for response or forward
Word Processing: Prepares complex documents from various sources of written or dictated input which may include page layouts and charts. Enters corrections, revisions and proofreads output for accuracy and completeness
Complies with appropriate company and / or regulatory guidelines (i.e., handling of checks, titles, other negotiable items, etc.)
May provide guidance and assistance to lower level positions
3 to 5 years related experience: Insurance industry preferred. Certification in area of expertise may be required

126

Senior Office Support Representative Resume Examples & Samples

Performs a variety of moderately complex clerical support duties within a functional group or team. Tasks may include one or more of the following
1 to 4 years related experience
Phone experience preferred
Experience in the insurance industry helpful. Office experience required
Able to work independently with moderate supervision, displays initiative

127

Ambulatory Office Support Coordinator Resume Examples & Samples

Coach and assist staff in HUMG doctors' offices to adopt workflows that will enable efficient use of Epic
Based on interactions with staff and doctors in HUMG doctors' offices, identify topics and course curriculum enhancements for HUMG Practice Operations Training program
Assist HUMG Practice Operations Trainers with maintenance and distribution training tools and documents related to Ambulatory Epic: tipsheets, training manuals, videos, etc
Assist HUMG Practice Operations Trainers with testing of build related to Ambulatory Epic modules for scheduling, EMR, PB billing
Maintain cooperative and professional relationships with physicians, nurses and office and clinical staff
All other related duties as required
Experience and competency with varied computer hardware and software, including practice management systems, word processing, spreadsheet, database, scheduling, and communications
Knowledge of insurance company's office visit and procedure policies to complete pre-authorization requirements
Ability to compose and edit logical, detailed, comprehensive and grammatically correct correspondence
Complete all HUMG Practice Operations Training programs and must pass all exams within 90-day probationary period
Ability to be flexible regarding responsibilities when needed
AAS preferred

128

Analyst Manager, Front Office Support Resume Examples & Samples

Strong knowledge of MIFID II regulations essential
Strong knowledge of various Global Markets products, commonly used Trading platforms, and knowledge of OTC Regulatory reform
Experience with dealing with Front office, Product Control, Business Management, and Operational Risk teams
Strong multi-tasking skills and very strong project experience to flash out functional requirements on the back of BRDs
Strong verbal and written skills as well as organizational skills
Individual must display a strong work ethic and a great attention to detail
Flexible in approach to work requests, prioritisation, and timing

129

Business Office Support Resume Examples & Samples

Assists with verifying insurance prior to patient’s arrival, to include "Add On''s and Direct Admits"
Calculating and Informing patients of amount due
Communicating with the Dr. Offices
Ensures all required forms are placed in designated areas of the patients chart
Assists with daily preparation of charts for next day’s surgeries within required deadline (NO LESS than 3 days prior to surgery, for all cases scheduled four days or more in advance of surgery date)
Labeling and collecting necessary documents for patient charts
Previous office experience preferred, but not required. - Must be able to communicate verbally and non-verbally in a professional way. - Ability to use time wisely in preparing work area to meet high-paced demand. - Show a genuine desire to work and improve the facility as a whole. - Must demonstrate excellent phone etiquette and exceptional customer service skills

130

Administrative Assistant / Office Support Resume Examples & Samples

Provide phone support for inbound calls when needed
Basic knowledge of modern office practices and procedures and the use of office machines and equipment
Ability to understand and interpret company policies and procedures clearly and accurately
Ability to establish and maintain effective working relationships with all levels of management and employees
Excellent telephone manner, strong ability to communicate effectively orally and in writing
Ability to prioritize work and take directions
High level of attention to detail, accuracy and organizational skills
Intermediate to advanced typing skills
Proficient with accounting software application
Must be able to multi-task consistently
Must be able to troubleshoot and resolve issues, and take initiatives
Must be proactive, and highly-engaged and motivated
Must have exceptional interpersonal skills with the ability to provide superior customer service both internally and to the customers and vendors

131

Coordinator, Office Support Resume Examples & Samples

Plan, implement and ensure quality of classes by communicating with and making appropriate arrangements for the faculty, as well as arranging logistics for the students. This includes IT and equipment, course materials, classroom environment and any issues related to student and faculty needs for classes
Coordinate curriculum design, development and delivery for MBA programs and Executive Education
Assist faculty of the MBA programs and Executive Education to build course materials
Proof, detect, and correct graduate level course materials
Research, as required by the faculty
Create course assignments, quizzes, and exams in Canvas
Grading of online discussions, quizzes, papers, and exams
QA testing of Canvas course
Participate in live webinars with students
Assist with student support via email, phone, etc
Maintains and analyzes data pertaining to program participants and efficacy
Acts as department liaison to program participants, community members and/or external organizations
This position generally works independently but will also direct the work activities of teaching assistants. May assist in supporting other areas of department as needed. May be cross-trained in other programs in Executive Education department. Must be able to perform duties effectively and efficiently with little supervision and provide a high level of customer service to students, faculty and outside inquiries
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job

132

Office Support Services Resume Examples & Samples

Assists new MS site implementation
Assists Site Manager or Supervisor in offering suggestions for improvement. May include new suggestions or suggestions to existing processes or procedures
Assists in the training of new and existing employees
Maintains accurate, complete, and up to date Site Procedure Guides, Forms and Logs, and other Site Branding as directed by Site Manager or Supervisor
Collects data for the completion of the Monthly Management Report as directed by the Site Manager or Site Supervisor
Orders paper, toner and other supplies as directed by Site Manager or Supervisor
In the absence of onsite personnel, may perform any of, but is not limited to the following duties
Processes all incoming and outgoing mail
Performs other mailroom functions, such as mail fulfillment, which includes sorting, filing, packaging, and processing shipments for delivery to multiple locations
Filing and labeling of documents and other materials for storage and retrieval
Shipping and Receiving, including the movement of boxes and or equipment
Provides Courier Service for the pickup and delivery of mail and copy jobs, on campus and offsite
Assists in the Copy Center and performs all functions required for the delivery and completion of all copy requests. May include the usage of binding, folders, laminators, etc
Performs basic troubleshooting on all equipment used within the Ricoh Center
Assists in the coordinating of work assignments to meet specific deadlines and service deliverables
Manage all aspects of the Ricoh Center in the absence of the Site Manager or Supervisor
Directs or leads the Daily Huddle in the absence of the Site Manager or Supervisor. For one person sites, attend the Daily huddle via conference call
Performs Front Desk Receptionist duties
Requires high school diploma plus 6-12 months of related work experience
Requires valid, violation-free driver's license along with reliable transportation and minimum levels of auto insurance coverage per Company policy
Requires experience in use & operation of shrink-wrap, paper cutter, hole driller, bindery equipment, jogger, tape machine, electric stapler, scales, collators & related equipment
Requires experience with postage meter and equipment

133

Back Office Support Resume Examples & Samples

Positive,
Good interpersonal skills, guest oriented and service minded,
Team spirit,
Good listening skills and ability to anticipate,
Good presentation and confident speaking skills,
Dynamic,
Copes well under pressure and have a proactive personality in this busy hands on role
Strong sense of ethics,
Clear verbal and written communication skills
Flexibility and willingness to adapt to the needs of the business
Meals on duty
Uniforms and dry cleaning
Be our best headhunter
Accor Employee Bonus Scheme
Employee Advisory Service
Childcare Vouchers

134

Receptionist / Office Support Resume Examples & Samples

Greet visitors, welcoming, issuing a visitor badge, directing and announcing them effectively
Manages equipment, inventory, and maintains it
Sort, distribute and mail out office packages
Manages work orders with our real estate provider
Provides administrative support of next47 employees
Supports in hosting events, Siemens leaders, customer
Minimum of 2-5 years of Administrative experience
Associate's Degree required, BS/BA preferred
Friendly, welcoming personality, can handle demanding situations
Team player with very high commitment and motivation
Strong command of English with good oral and written communication skills, German languages are a plus
Good office tool skills: Microsoft Outlook, Word, PowerPoint
Has worked in a global and multi-cultural environment a plus
Experience working in a Venture Capital Environment a plus

135

Customer Service & Office Support Resume Examples & Samples

Answer a multi-line phone and distribute calls accordingly
Process orders in ERP system (via phone, email, fax, web-orders and inter-company uploads)
Communicate and coordinate order release with shipping and Manufacturing departments
Puts together sales packets for potential customers and leads
Must learn extensive product catalog to help assist customers with ordering questions
File complaints, document details of actions taken
Assists in shared front office job functions such as filing away sales orders and pulling orders
Helps coordinate with setting up meetings and lunches in conference room for other departments
Ability to quickly learn the organization’s structure, business processes and systems
Ability to work effectively and professionally with executives, staff at all levels, and clients
Excellent time management, planning and organization skills; Ability to prioritize
Dependable and reliable with excellent attendance
Excellent Verbal and written communication skills
Ability to deal with displeased or disgruntle customers from time to time
Must be a good team player able to work and communicate well with supervisor, co-workers and cross-functional peers
Excellent interpersonal skills; professional, courteous, and friendly
An individual with an inquiring mind and ability/willingness to question when unsure
Reliability

136

Office Support Consultant Resume Examples & Samples

4 years of progressively responsible administrative experience is required at the national or international level is mandatory
Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and advance knowledge of spreadsheet and database packages, experience in handling of web based management systems is mandatory
Experience in the use of Enterprise Resource Planning Software (i.e. ATLAS, Oracle or similar) is mandatory
Experience with international public procurement and finance procedures is mandatory
Experience in corporate training and capacity building is desirable
Timeline: 6 months (01 July – 31 January 2018)
Location: Brussels, Belgium
Total Number of Working Days for Assignment: 132 working days
Cover letter with a summary statement of competencies in relation to the TOR
Earliest availability and proposed schedule for consultancy
Curriculum Vitae
Completed and signed P11 - Personal History Form with names and current contacts of 3 referees (available from http://sas.undp.org/documents/p11_personal_history_form.doc)
Signed financial proposal for the full months assignment outlining:Total professional fee and Other professional expenses (such as insurance, taxes, etc.); the financial proposal form is available at http://procurement-notices.undp.org/view_file.cfm?doc_id=29916)

137

Office Support Assistant Resume Examples & Samples

Associate degree or higher
At least three years relevant work experience
Proficient computer skills, including Word, Excel and Google Calendar on PC and MAC
Experience with making travel arrangements and processing travel expense reports
Strong background in working on various teams and experience with receiving guidance, training and workload from multiple areas of the Division
Excellent customer service skills including strong verbal and written communication skills with meticulous attention to detail
Must be able to use sound judgment to handle a variety of tasks and to shift priorities simultaneously, as well as to effectively solve problems
Excellent communication skills and the ability to interact professionally with all levels of staff and with external contacts in a fast paced environment required
Must possess a high level of initiative and the ability to work with little supervision
Ability to handle a variety of tasks simultaneously required
Five years of relevant work experience
Experience with Adobe Illustrator and/or Powerpoint is a plus
Experience in project management and/or project tracking software (i.e. MS Projects) a plus

138

Senior Assistant, Office Support Resume Examples & Samples

Assigning and supervising clerical, secretarial, and administrative tasks and responsibilities among the office staff
Evaluating and managing staff performance, recruiting and selecting office staff
Coordinating office staff activities and allocating resources to ensure maximal efficiency and to enable task execution
Providing on the job role training, organizing training and orientation of new office members
Monitoring and establishing procedures for office record keeping and ensure the confidentiality and security of data
Designing and implementing filing systems to ensure that filing systems are correctly maintained
Preparing operational schedules and reports to ensure maximal efficiency
Designing and implementing office procedures and policies
Analyzing, monitoring internal processes, monitoring and maintaining office supplies inventory
Preparing time sheets, controlling correspondences, and updating organizational memberships
Reviewing and approving office supply acquisitions, handling customer complaints and inquiries
Executing policy and procedural changes to develop and improve operational efficiency
Maintaining a safe working environment, coaching, disciplining staff and managing internal staff relations
Liaising with other groups, agencies, and organizations
Degree in business or management field from an accredited institution
High school diploma with experience in administrative and supervisory activities

139

Equity Derivatives Front Office Support Analyst Resume Examples & Samples

Support of the EDG business function through provision of high quality L1 support to the business and stakeholders
Collaboration with global counterparts to provide a 24x7 support service
Analyse technical issues involving messaging or application failures
Excellent knowledge of Equity Derivative workflows and trade lifecycles

140

Front Office Support Resume Examples & Samples

The incumbent will perform receptionist duties answering telephones and greeting visitors; filing and scanning of documents; typing forms, letters and memos; and performing other clerical duties as assigned
The incumbent will assist in training student workers in front office procedures. These tasks require daily interaction with support staff involved in coordinating services
The incumbent will provide direct support to all staff to include: scheduling appointments; handling confidential and routine correspondence; screening mail; preparing draft correspondence; maintaining calendars; preparing reports; maintaining files; performing routine quality management of files; and taking meeting minutes. These tasks require daily interaction with support staff involved in coordinating services, SSD counselors and the SSD Director
This position assists the SSD Director and Administrative Support Assistant II with posting materials and maintaining the SSD Facebook page
The incumbent assists the SSD Director with the planning and scheduling of accommodations for Student Orientation, Advising and Registration (SOAR) and Coyote First Step activities, including routing accommodation requests to appropriate departments, presenting on disability awareness and tabling during resource events
Current employees will be given preferred consideration
Applicants must possess the equivalent to one year of experience in general office clerical work, along with a general knowledge of office methods, procedures and practices, and a working knowledge of correct English, grammar, spelling and punctuation
Applicants must possess fundamental writing skills to effectively communicate standard information
Applicants must possess the ability to use standard office equipment, along with the ability to use standard word processing and related computer software packages
Applicants must possess the ability to perform basic arithmetic functions, along with the ability to respond to basic routine inquiries and explain standard policies and procedures to others
Applicants must possess the ability to work cooperatively with a diverse campus community
Possess the ability to interpret and apply program rules and regulations; ability to reason logically; ability to use initiative and resourcefulness
Applicants must be able to work with disabled populations, pay attention to detail, have the ability to follow through, and familiarity with PC based programs
Working knowledge of the practices and activities related to services to students with disabilities is preferred

141

Office Support & Bookkeeping Resume Examples & Samples

Quick Books proficiency
Knowledge and practice of general accounting principles
Ability to work independently, and take initiative
Attends to detail
Common sense and understanding of how businesses function
Strong communication skills, will be involved with customers, vendors, and employees
Creative thinker
Basic Word and Excel. Graphics experience would be a bonus

142

Technology Lead-front Office Support Resume Examples & Samples

Support and operate the applications used by the business for trading
Identify and respond to events impacting the production environment
Manage production incidents including technical resolution and business / management communication
Determine root cause of and remediate problems identified in the production environment
Schedule and coordinate changes and releases for production applications
Actively maintain and contribute to the application knowledgebase
Participate in disaster recovery planning and testing
Collaborate with partners in the infrastructure teams (Networks, UNIX, Wintel) and application developers
Drive continuous improvement in the environment, including monitoring, control and stability
Qualified to undergraduate degree or equivalent qualifications or experience
Experience of providing application support in an enterprise environment, or a background in development or engineering will be considered
Experience of working in critical production environments
Technical background in UNIX (any flavour) and SQL
Proven track-record of problem-solving in time-sensitive situations
Provide evidence of learning agility and managing complexity in a heterogeneous, dynamic environment
An excellent communicator with skills across a variety of partners and stakeholders
A strong team player with an ability to work in a global environment
Dedicated and dependable with an ability to operate under pressure
Experienced in using monitoring and alerting technologies, e.g. Geneos, Nagios, Netcool (beneficial)
Technical knowledge of messaging technologies e.g. Java Message Service (JMS) / Latency Busters Messaging (LBM) / KDB (beneficial)
Exposure to financial services and general knowledge of the banking industry (beneficial)
Experienced in working in an ITIL-aligned support environment (beneficial)

143

Office Support Clerk Resume Examples & Samples

Responsible for all shipping and receiving in the corporate offices
Responsible for maintaining and upgrading all express mail systems, calling for support or repairs when necessary
Responsible for operation of company mail vehicle, maintaining proper fuel levels, reporting any mechanical problems to manager and routine cleaning of vehicle
Responsible for maintaining the inventory of copy paper, express supplies, corporate stationery's
Must be accountable to deliver and process mail, express mail, office supplies and other miscellaneous packages to proper destinations in a timely manner
Demonstrates care and compassion to ensure that all internal and external customers consistently receive the highest quality of service
Shows respect and appreciation to others
Works with a positive attitude, demonstrating teamwork and enjoyment for the job
Demonstrates focus and discipline to doing the best job possible
Exhibits honesty and integrity in all aspects of the job
Performs other related duties as assigned by Manager and Director
Cooperates with monitoring and audit functions and investigations

144

Administrative Office Support Assistant Resume Examples & Samples

Working knowledge of MS Access, Excel and Outlook
Good customer relation skills
Ability to learn new software
Must be able to maintain all aspects of office confidentiality

145

Cash Equity Front Office Support, IT Resume Examples & Samples

Main business contact for day-to-day technology issues / requirements for the Cash Equity business
Understanding the Equities business flow and providing expert application consultation and support to the Front Office and Middle Office
Working hand-in-hand with Front & Middle Office to support trading, P&L and booking of the trades from an application perspective
Develop key application expertise on the Global Equities suite of applications, working with regional/global teams
Ad-hoc reporting for Front and Middle Office
Participate in key projects for expansion of the business to ensure seamless implementation
Ensuring the operate stability of the application suite and making sure that system capacity is actively managed

146

Cash Trade Services Middle Office Support Associate Resume Examples & Samples

Strong analytical skills: ability to utilize different techniques to resolve problems
Excellent technical skills: Candidate must be proficient in PC desk-top applications; i.e., Microsoft office suite Excel, Word, PowerPoint and Access
Excellent Interpersonal skills: Candidate must have excellent communication/oral skills and interact well with other team members; i.e., Clients, Sales, Trading, Ops, Bookrunners, IT counterparts in other back/middle office ops teams, Legal, Compliance, Business managers, etc
Candidate must be able to work in a high pressure environment due to the fact that a significant portion of the transactions are processed and settle real time, on-line with critical dead-line

147

Office Support Special Cdcr Resume Examples & Samples

Serves as accounting clerk handling daily accounting and month-end closing activities
Assists with preparing and tracking monthly and annual budgets and forecasts
Types and proofs correspondence and reports which may include formal and informal disciplinary action reports for both residents and employees or monthly and quarterly facility reports
May prepare correspondence and perform other clerical duties as assigned to insure the office runs smoothly

148

MEC / Mec-office Support Contractual Resume Examples & Samples

Academic Degree/ Level & Years of Professional Work Experience: Technical studies or Associate Degree. Studies in Economics, Business Administration or related fields are highly preferred. A minimum of two years of relevant experience
Languages: Proficiency in Spanish and English. Portuguese desirable
Areas of Expertise: Proficiency in Microsoft Office: word processing software, spreadsheet, PowerPoint and database programs. Knowledge of SharePoint desirable
Skills: The candidate should be able to

149

Senior Office Support Assistant Resume Examples & Samples

Must be proficient in word processing and use of various computer programs, MS Word, Excel and Outlook
Must have excellent oral/written communication skills and organizational skills
Proficient in accounting processes and procedures
Working knowledge of various office equipment
The ability to think and reason in a logical and orderly manner, and understand and interpret instruction and follow through to completion of tasks with minimal assistance or direction
The ability to remain calm in emergency situations and react decisively and deliberately while receiving and disseminating pertinent information,
The ability to type and compose documents and correspondence and perform basic computations accurately and efficiently
The ability to effectively, and decisively deal with diverse groups of people in high stress situations

150

Office Support Resume Examples & Samples

Creating letters, memos and proposals
Responding to all questions and concerns,
Assisting customers with telephone inquiries
Ensuring professional, positive customer relations and complete responses to meet the needs of the customer
Microsoft Office skills including MS Word, MS Excel, MS PowerPoint, MS Outlook, and Intranet/Internet required
A high school diploma, preferred
Previous administrative experience, preferably in a similar environment, required
Experience answering phones and transferring calls
Experience with data entry and proofreading and editing document
Basic minimum language communication skills in speaking and understanding English required

151

Office Support Payroll Specialist Resume Examples & Samples

Collects and ensures accuracy of data for department use in special projects or reports
Monitors and researches a variety of payroll tax reports and corrects records in the HRMS system as needed
Examines and prioritizes documents to determine work to be completed or best course of action

152

Receptionist / Office Support Resume Examples & Samples

Responsible for greeting and directing customers in a professional and courteous manner. This includes both in-person and telephone customers
Professionally administer all incoming calls and redirect them accordingly
Greet guests in a professional, friendly, courteous, and hospitable manner
Anticipate guests’ needs and direct inquiries in a courteous and professional manner
Provide administrative and clerical support for the Shared Resource Center. This includes performing duties such as copying, faxing, filing, sorting and distributing incoming, outgoing and intercompany mail, etc
Responsible for verification of building security
1 or more years of experience in a receptionist or administrative assistant position
Experience working with a multi-line telephone system
Excellent verbal and written communication and grammar skills
Demonstrated ability to work with minimal supervision
Computer-proficient, proficient working with Microsoft Office Products (Excel, Work, PowerPoint) and the ability to learn new systems quickly
Demonstrated excellent customer service skills
Keen attention to detail and a high level of initiative and ability to work independently
Demonstrated ability to thrive in a fast-pace, demanding environment
Demonstrated ability to interface and maintain effective relationships with diverse personalities in a team oriented environment
Must be able to regularly and reliably attend work, according to the schedule established at management discretion
Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
Ability to travel on a limited basis
Exemplifies Titan Machinery’s Core Values

153

General Office Support Resume Examples & Samples

Responsible for activities in JDE including data entry, reconciliations, and error investigations
Maintain PM (Preventive Maintenance) schedule in JDE
Enter receipts against purchase orders
Initiate PO for all incoming invoices
Responsible for maintaining Equipment Status Reports
Responsible for compiling weekly Safety Audit Data reports for all equipment
Accounts payable research to determine discrepancies
Assist with HR pre-hire functions

154

Access Certification Back Office Support Analyst Resume Examples & Samples

Identify and resolve systematic issues with user access certification automation systems
Interface with the Asset Management Certification Integration function to ensure a seamless and quality onboarding of new user access data feeds
Interface with the firm-level certification teams to ensure accurate and timely feeds of user access feeds into the firm-level entitlements and certification systems
Interface with and support the certification operations function
Provide exceptional customer support across all supported services
Provide Off-Hours support, as needed, to resolve system and certification problems during non-business hours or backlogs; Provide on-site shift coverage in accordance with Shift Rotation schedule where applicable; Occasional overtime may be required
.NET Framework 3.5+ with C# and ASP. Net, Development experience
HTML / CSS / Web Services/ IIS knowledge
Visual Studio 2008+
SQL / SQL Server 2008 or later (2008 R2 Preferred)
Software development experience including, but not limited to, mature design, coding, testing and debugging skills
Web development experience with C# and ASP. Net
Experience writing PL/SQL or SQL scripts. Must be able to write stored procedures, triggers, functions, and tables
Control related experience (e.g., Risk Management, Access Administration, Change Control, or Contingency Planning)
Superb oral and written communication skills
Customer service focused and detailed-oriented
Proactive, driven and able to work from their own initiative
Proficient knowledge of Asset Management products and services
Industry recognized IT Risk certification (e.g. CISSP, CISA, etc.)

155

Administrative Office Support Assistant Resume Examples & Samples

Serves as an office manager directing various support functions or services: plans, assigns, directs, and coordinates the activities of a large office staff directly or through supervisors; and exercises delegated authority in the selection, training, assignment, and evaluation of employees
Performs independent functions requiring the application of technical expertise or specialized program knowledge, organizes and implements program activities, and confers with management regarding program status and issues
Provides complex administrative assistance for agency officials, represents supervisor at staff or other meetings, recognizes managers’ and staff priorities, and schedules meetings and coordinates logistical arrangements for program, agency, or inter-agency efforts
Oversees and ensures accurate and timely preparation, review, posting, and processing of a variety of fiscal, payroll, personnel, purchasing, and/or related documents
Recommends changes in operational policies and procedures for approval by the supervisor, prepares and communicates instructions and directives regarding changes and clarification of policy, and ensures policies and procedures are properly implemented
Tracks and monitors assigned operating unit budgets and spending plans; researches and/or collects, assembles, and summarizes financial and statistical information
Composes or drafts correspondence involving the interpretation of agency rules, regulations, and program responsibility
Responds to inquiries from state officials, customers, vendors, and the public regarding agency matters; investigates and recommends corrective action to resolve customer complaints
Researches assigned issues, compiles pertinent program or fiscal information, and prepares complex ad hoc reports, spreadsheets, and/or databases
Exercises independence in decision making based upon knowledge of agency operations, policies, and procedures; receives general supervision from administrative supervisor who makes assignments based on desired objectives and reviews work for achievement of results
Performs other related work as assigned
Comprehensive knowledge of office practices, procedures, systems, and equipment
Comprehensive knowledge of business math computations, grammar, composition, and spelling
Comprehensive knowledge of computer information systems and software
Intermediate knowledge of the principles of office management and supervision
Introductory knowledge of accounting methods and principles
Ability to make independent decisions based upon knowledge of agency operations, policies, and procedures
Ability to maintain a high level of discretion when dealing with sensitive/confidential information
Ability to apply and interpret federal, state, and/or agency regulations, policies, and procedures
Ability to maintain highly complex records and prepare reports from a variety of information
Ability to plan, organize, assign, and evaluate the work of staff performing a variety of functions
Ability to develop and implement complex procedures from general instructions
Ability to establish and maintain effective working relationships with managers, co-workers, and the public
Ability to work independently and exercise sound judgment and discretion

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