Operations Administrator Resume Samples

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J Cummings

Juvenal

Cummings

89089 Lynch Parkway

Phoenix

+1 (555) 979 2076

89089 Lynch Parkway

Phoenix

Phone

p +1 (555) 979 2076

Experience Experience

Boston, MA

Operations Administrator

Boston, MA

Daugherty, Langosh and Tillman

Boston, MA

Operations Administrator

Incumbent may perform any of the following: creates, updates, and executes various types of WMS and DIS orders for leakage, regulations, GMB/CAB functions; executes Daily Work Assignments; verifies and processes miscellaneous invoices for payments; maintains and verifies a variety of files and records, including Policy and Procedures, and Emergency Manuals
Provide support to terminal management during product receiving, storage and withdrawals as well as maintenance and upkeep of the terminal facilities and equipment, such as, but not limited to, TTLR, berthing facility, Oil-Water separator, fire fighting facility inspection, oil spill equipment, product pumps, valves, generator sets and other electrical equipment testing, maintenance and repair
Work with the Finance Administrator to understand department cheque matching and banking processes; assist with this during busier times and absence
Assist Management with tracking Task trends via weekly and monthly reports
To see, initiate and organize opportunities to improve service and quality and to act as a catalyst for realizing these improvements
Supervise personnel including conducting performance evaluations, coaching, training and development
Managing the IISS-Americas’ schedule of public and private events, including invitation generation and tracking, liaising with speakers, and all logistical support necessary to ensure successful events

Phoenix, AZ

Banking Operations Administrator

Phoenix, AZ

McClure LLC

Phoenix, AZ

Banking Operations Administrator

Provide assistance during peak periods, planned and non planned absences and vacations
Deliver quality client service through timely and accurate processing of financial and non financial work
Attend department staff meetings to promote participation and team work in helping the team to achieve its goals
Provide clients with prompt responses to service issues or queries in a professional manner, that consistently exceeds clients expectations
Audit requests/Year end – Certificate of Interest letters
Taking an active part in on the job staff training
Receive and process client instructions through the updating of computer records in an accurate and timely manner, demonstrating a high standard of service quality in every day activities

present

Dallas, TX

Business Operations Administrator

Dallas, TX

Boehm Group

present

Dallas, TX

Business Operations Administrator

present

Strong attention to detail, all work accurate and performed to a high standard
Assist with Corporate balance enquiry’s providing detailed information for the Cardholders
To assist selling agents and head office locations in setting up of user access and maintaining relevant security of their accounts
Manage overflow of account changes for policyholders
Perform e-Banking processes, ensuring all internet banking requests from customers are authorised and any errors are corrected
Action and respond to non-voice queries, balance enquiries, transactional queries, and general assistance
Perform E-Banking, ensuring all internet banking requests from customers are authorised and any errors are corrected

Education Education

Bachelor’s Degree in Accuracy

Loyola University Chicago

Bachelor’s Degree in Accuracy

Skills Skills

Ability to research, analyze, interpret, and document transactions and issues, with supervision, following standard HRSSC procedures
Adept at identifying and resolving issues that impact the delivery of quality service
Comfortable dealing with sensitive and confidential information
A positive "can-do" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind
Ability to react positively with sudden and unexpected changes in demand
Competent at working effectively with others within the HR Shared Services, field Americas People Team (APT), other Ernst & Young personnel, and external parties
Proficient with standard technology including Microsoft Windows, Excel, Word, Lotus Notes, intranet, and other APT-related applications
Ability to work with minimal supervision within a team environment
Good verbal and written communication skills
Excellent organisational skills

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Operations Administrator Resume Examples & Samples

Process and/or review HR transactions, to achieve accuracy and completeness. Escalate issues as needed
Meet production volume and quality standards, as outlined by department management
Resolve customer needs and inquiries, by analyzing the activity
Understanding of the expectations of customers with an ability to deliver service that meets or exceeds customer's needs, within department guidelines
Proficient with standard technology including Microsoft Windows, Excel, Word, Lotus Notes, intranet, and other APT-related applications

Lead IT Infrastructure Operations Administrator Resume Examples & Samples

Interface across multiple business areas to coordinate infrastructure operations’ activities
Consult on with engineering and architecture on highly complex IT infrastructure operations projects requiring in-depth knowledge across multiple technology domains
Serve as an IT operations liaison between other technical staff, engineering and vendors regarding service requests, usage, SLAs, standards, security, and other technical matters
Provide subject matter expertise, advice and consultancy for assigned technology and infrastructure systems within IT infrastructure operations
Provide hands on technical support within all IT infrastructure operations domains
Implement, configure, support, monitor and maintain the equipment in our new Colo data centers
Develop operational installation, configuration and upgrade documentation for network, security, storage, software and other computer related systems
Assist in evaluation of new infrastructure technology and services
Work with different vendors in product evaluation
Lead the complex IT operations troubleshooting activities requiring in-depth knowledge of all the technology domains
Lead root cause analysis activities from operations perspective
Work with vendors providing operations support on training staff
8 years of project management experience for large IT consolidation and integration projects
Knowledge and understanding of the business implications of introducing new solutions
Command in all major technology domains (application, infrastructure, integration, cloud)
In-depth knowledge and experience in Storage SAN/NAS administration
Strong VMware/VDI/CITRIX/Cloud experience
Knowledge of today’s IT infrastructure trends and methods (virtualization, Cloud, SaaS)
Broad-based knowledge of the IT industry and trends
Understanding of UNIX/LINUX operating systems
Exceptional knowledge of service and application delivery, as well as successful service level agreement accomplishments
Hands-on experience in troubleshooting service infrastructure
Knowledge of current protocols and standards, including TCP/IP, EIGRP, RIP, BGP, iSCSI, NFS, and CIFS
Application support experience with Windows Core Services, Exchange Server, VMWare vSphere, NAS/SAN
Ability to make sound and logical judgments
Able to conduct research into issues and products as required
On-call availability for tier III/management escalations
Be able to initiate collaboration with different functions to resolve IT operational issues
Participate and/or serve on a variety of committees, meetings, task forces, and/or other related groups to influence support for stability within operation
Experience with WAN optimization and application delivery technologies
Experience with different hypervisor and cloud management technologies
Experience in setting up and testing disaster recovery services

Operations Administrator Resume Examples & Samples

Process payroll documents for new hires, separations, transfers and other changes in the payroll system and maintain the integrity of the payroll data
Administers the direct deposit function, including processing of enrollment and cancellation
Response to emails throughout the day
Prepares all payroll related reconciliations each pay cycle
Gather data and information necessary to process off-cycle checks for new hires and separations
Calculate and process overpayments
Calculate and process Disability adjustments
Review payroll exception reports on a regular basis. Communicate correction to those needed as required
Review and resolve Service Now Case Resolution
Process/review wage and tax adjustments when required
Work on special projects as assigned by the Supervisor

Operations Administrator Resume Examples & Samples

Perform day to day operations processing in specific to following tasks
Handling receipt of instruction from various sources and tracking the instruction until completion and archival
Undertake all investigations within job role responsibility and close within agreed time lines
Checking/authorizing work produced by other members of the team
Close interaction with Sales, Product and Compliance for transaction processing, status updates, investigations etc
Maintain 100% accuracy on data entry into system
Monitoring instructions for timely dispatch to Sales and processing teams including end of day reconciliations of client communication
Follow up on any outstanding issues by liaising with TCS Eserve and Onsite Sales Support staff
Provide continual support for other team members in order to meet common team goals including scanning and archival of documents
Ensure compliance with operational procedures and regulatory controls are adhered to at all times
Provide continuous feedback for process improvement and participate in improvement initiatives. Performance measures
Adherence to SLA on transaction processing
Adherence to regulatory requirements
Reduction in Problem Incidence, resolution of problems within established SLA’s
Improvement in customer satisfaction scores

Operations Administrator Resume Examples & Samples

Input all trades received via fax and SSCNet daily
Reconcile several wash accounts daily
Proactively monitor trades for future settlement to ensure executing broker has setup transaction in settlement system and that transaction is confirmed
Client's you will interact with include: Trust Officer's, Investment Manager's and operational dept (trade @ settlement) of other brokers
There will be a requirement to learn other desks in the department within the first year
Excellent Problem Solving and Analytical Skills required
Very Detail Oriented
Ability to prioritize and multi-task under time constraints
Previous brokerage experience (if trade related) and experience with Broadridge system are assets

Operations Administrator Resume Examples & Samples

Basic knowledge of administrative process and procedures. Proactively and professionally provide administrative assistance to assist the IA(s) in meeting client service needs
Strong knowledge of administrative process and procedures as contained in Sales Administration Manual
Operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products
Trust products (i.e., RRSP, RRIF etc.)
Compliance rules (proprietary and industry)
Effective business writing skills
Understand and use of ADP and RIS
Completion of the Canadian Securities Course and CPH would be an asset

Operations Administrator Resume Examples & Samples

Solid knowledge of Operations processes and procedures
Business line(s)’ business applications/ processes
Factors affecting business
Solid knowledge of the applications used in Operations

Trade Operations Administrator Resume Examples & Samples

Process Fixed Income and Equity Trades, including multiple derivative products
Research and resolve unmatched and/or failing trades
Collateral management
Daily reconciliation of futures and collateral accounts
Security set up and maintenance
Assisting Compliance Department in maintaining client guidelines
Provide general assistance and support to Traders and Portfolio Managers
Research and process corporate actions
Research and resolution of dividend and coupon payment issues
Set up of new counterparties and portfolios
Pro-actively offers solutions for streamlining processes and procedures and has the ability to implement suggestions or new projects as developed
Maintain an ongoing awareness and ability to implement all custodial, industry, and RBC Policies procedures and rules
Ability to deal with the pressures of strict deadlines
Detail oriented, with a high degree of accuracy
Strong organizational skills; ability to prioritize and multitask
Self-motivated and client services oriented
Must be a self-starter who can thrive in a face paced environment
Successful completion of a related post-secondary degree or diploma
Successful completion of an industry related course (IFIC Mutual Funds Course or CSC) would be considered a definite asset
Knowledge of MS Excel with the ability to create/maintain macros
Familiarity with trading terminology and back office processes
SS&C product knowledge an asset

Operations Administrator Resume Examples & Samples

Assist with the day to day operations processing for International Personal Bank clients
Monitoring instructions for timely despatch to Sales and processing teams including end of day reconciliations of client communication
Provide continuous feedback for process improvement and participate in improvement initiatives
Performance measures
Minimum of GCSE’s

CRS Operations Administrator Resume Examples & Samples

Ensuring all CRS invoices are vetted, paid (and accounted for), CRS EMEA related financial journals are posted in a timely and error free manner
Invoice elements are correct (supplier details, address, tax calculations, currency and amount etc
Preparation of financial journals that relate to specialist premises GAAP requirements, accruals & adjustments
The input of accounting information on invoices and selection of initial approvers
Assistance with project close-out (setting up assets, accounting, tracking creditors’ balances, etc.)
Completing proofs & ageing analysis for CRS owned balance sheet accounts
Day-to-day management of CRS reserve accounting
Pre monthly close support (checking postings are complete and appropriately booked)
Support for physical inventory reviews & resulting clean-ups
Assist in audit and compliance efforts for CRS EMEA
General accrual based accounting knowledge (preferable but not necessary)
Good IT background in areas such as MS Office. Confident working with large datasets
Working with remote teams would be an advantage
Experience of working in international environment
Knowledge of real estate industry (preferable not necessary)
Knowledge of Citigroup businesses and controls (preferable not necessary)
Knowledge of Russian accounting standards (preferable not necessary)
Strong numerical and analytical skills
Excellent research and problem solving skills
Ability to plan, organize and schedule duties to meet processing deadlines
Diplomatic skills
Ability to process a high volume of detailed work in a short time frame
Ability to be productive and accurate in a high-stress environment and meet stringent deadlines
Flexibility in regards to working patterns in processing peak periods
Good IT skills covering Microsoft Office products
Excellent written and oral communication skills in English
Graduate preferred (not necessary, depending on experience)
Economics, Accounting or Finance Degree desirable
Fluent English language knowledge is a must. Knowledge of other European languages is an advantage
1-2 years Operations experience. Finance Operations experience is an advantage

Flow Coordination Operations Administrator Resume Examples & Samples

Process client and fund contribution/redemption requests
Process subscription/redemption requests for the UBS Collective and Relationship funds with the Transfer Agent
Post flows and fund trades to the accounting system in an accurate and timely manner
Notify Portfolio Managers of contribution/redemption requests in an accurate and timely manner
Provide the Short Duration Portfolio Managers with the end of day cash balance for short duration mandated accounts
Monitor the investment strategy of assigned multi-class accounts and recommend allocations based on the set strategy
To execute fund trade instructions, maintain and update accounting records and where necessary instruct cash payments
Daily monitoring of the hedged share class spreadsheet in order to manage cash balances and instruct FX requests in a timely manner to the FX Team,
Develop a strong understanding of the client and fund structures to aid in the quick resolution of processing issues
To support Product Development in the launching UBS Global AM Pooled Funds, including close co-ordination with the Fund Accountants. Attend launch and funding meetings to represent the team
To liaise extensively with internal departments, other UBS offices and custodians
To assume responsibility for and to ensure the timely resolution of any issues
To update and maintain procedures
LI-CD1

FX Operations Administrator Resume Examples & Samples

Taking responsibility for the controlled operational management of SSI processes to ensure high standards of data quality
Managing escalations from SSI team and external stakeholders
Approving of SSIs from SSI team and providing onshore processing
Maintaining high standards and quality of SSI processing through performing process, procedure and risk review to seek opportunities to improve or reduce operational risks
Identifying and implementing solutions to client issues and internal operations with regards to SSIs processing issues
Supporting and partnering with stakeholder community including other service delivery teams, change the bank (CTB) teams, IT and offshore vendor
Supporting ad-hoc CTB projects for improvement and sourcing/producing business requirements,
Providing and documenting user acceptance testing and cooperating with IT in the change management of systems used

Operations Administrator Resume Examples & Samples

Entry level professional requiring relevant degree and limited experience
Experience with RBC Express (an asset)
Experience with Wire Payments (an asset)
Experience with Broadridge (an asset)
Working knowledge of payment terminology (ABA, SWIFT etc.)

Operations Administrator Resume Examples & Samples

3+ years of top Administrative or Management experience in the Health field
Thorough understanding of regulatory guidelines, including, AAAASF and/or AAAHC, CLIA, Department of Health (CMS & State) and DEA
Ability to serve as a trainer, mentor and leader for various employees during the initial start-up activities and during the ongoing operations of the centers
Microsoft Office/Suite proficient (Excel, Word, Outlook, etc.)
Previous ASC experience

Offers Operations Administrator Resume Examples & Samples

Discuss processing issues with field members of the Americas People Team (APT), other Ernst & Young personnel, and external parties, as appropriate
Help with special projects as requested
Use sound judgment in applying concepts and guidelines
Follow through on commitments and take responsibility for results
Ability to research, analyze, interpret, and document transactions and issues, with supervision, following standard HRSSC procedures
A positive "can-do" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind
A minimum of 1-3 years related experience

Operations Administrator Resume Examples & Samples

Complete manual administrative tasks and changes in computer based tools in line with agreed policies and processes
Find solutions that meet client's needs and result in the best outcome for the client
Identify missing information and follow-up as required
Follow through on all agreed actions within the timelines agreed with the client providing same day service and managing the client's expectations of next steps
Escalate issues/errors when appropriate or when unable to complete to the client's satisfaction
Complete case notes on 100% of interactions with clients
Maintain up to date knowledge of relevant processes, systems and products
Ensure all processes and procedures are undertaken in accordance with Macquarie's ASX and ASIC policies
Ensure all regulatory requirements are observed
Escalate any issues relating to fraud or client identity

Operations Administrator Resume Examples & Samples

Liaison with trustees and agent banks in relation to notice issues and research and resolve cash discrepancies from notices or terms of trades with Custodians, Trustees, Agent Banks, and/or Seller Banks
Responsible for assessing issues, identification of resolutions/alternatives and providing/implementing recommendations
Support and administer WSO data fax service and liaison with service provider to address and resolve notice issues
Support of cash reconciliation process to ensure accuracy and completeness of available data
Provides loan status to portfolio managers, analysts and Senior Loan Support Group related to cash activities (i.e. pay downs, loan rate change to prime)
Oversight of manual notice entry and tracking for all funds, separate accounts and CLO’s as needed
Provide back up to other members of team
Perform other projects or duties when needed
Document process requirements
Work independently and with team to increase automation and identify efficiencies of core processes
2+ years of leverage loan experience (Agency or closing group) work experience
A solid understanding of the security market and mutual fund operations, is beneficial
Background in accounting / finance
Proficient in WSO and Everest
Strong verbal, written, & analytical skills
Aptitude for detail and a strong commitment to accuracy
Excellent quantitative and qualitative analysis skills
Ability to work independently and follow through on projects
Self-motivated, ability to multi-task and complete tasks upon assignment
Organizational skills necessary to meet deadlines, prioritize projects, and process several tasks simultaneously

Senior Operations Administrator Resume Examples & Samples

Contributes to the activities relating to data analysis within the Unit by
Analyzing assigned Excel reports or queues
Researching problems using ADP, COLD, OAM and/or by contacting account owners
Accurately inputting data into designated systems
Accurately updating relevant notes to Excel reports or queues
Distributing reports to appropriate WM branches and analyzing responses
Liaising with other departments (i.e. Branches, Advisors and Assistants) and ensuring that interaction is responsive and accurate and that issues are escalated as required
Monitoring and replying as required to e-mail inquiries or reports received into wmbusiness_services@scotiacapital.com
Performs duties in a professional and thorough manner by
Ensuring that the daily work volumes are completed according to deadlines and that service standards are always met
Ensuring corrective action is taken/recommended/escalated as appropriate to Operations Analyst or Manager
Performing other duties as assigned which will enhance the unit’s support capabilities and success
Contributes to the overall success of the Business Services Group and the overall profitability of the Bank by
Ensuring an appropriate level of knowledge is maintained, relative to the designated systems and procedures as they relate to BSG activities
Participating actively in team-learning development activities and team-performance achievements
Provide relief for and assume responsibility of Operations Analyst and/or other Administrators in their absence
Travelling when required to provide on-site administrative support to Wealth Management businesses
Excellent computer skills (proficient in MS Excel, Access, Powerpoint, Project)
Strong working knowledge of the data network systems employed in the investment industry, including ADP, AS400 and OAM
Project management process knowledge would be an asset
Strong verbal and written communication skills and well developed relationship-building skills

Banking Operations Administrator Resume Examples & Samples

Attend department staff meetings to promote participation and team work in helping the team to achieve its goals
Updating client’s records with Direct Debits and Standing Orders covering SWIFT payments/Drafts issued/Bacs payments/Internal Transfers
Ordering cheque books on behalf of clients
Represent the Company and department in a professional manner in all dealings and relationships with clients, both external and internal
Cheques issued by clients of RBC – Sterling, Euros and Canadian Dollars
Paying in cheques on behalf of clients – Sterling, US Dollars and Canadian Dollars
Processing Direct Debits
Understanding the process surrounding ‘Warnings, Restraints, Holds and Stops&#8217
Process SWIFT payments via Online Services in accordance with instructions received from the client, with regard to maturing fixed term deposits and closure of accounts
Receive and process client instructions through the updating of computer records in an accurate and timely manner, demonstrating a high standard of service quality in every day activities

Senior Branch Operations Administrator Resume Examples & Samples

Previous experience in Financial Services industry
Ability to use initiative and work with minimal supervision
CSC, CPH, Supervisory licensed, including Options. Successful completion of 90 Day BMO Nesbitt Burns Investment Advisor course

Operations Administrator Resume Examples & Samples

Excellent interpersonal skills and the ability to understand business and candidates wants and needs, and to match these effectively; Excellent written and verbal communication skills, and an ability to work with tact and diplomacy in dealing with individuals at different levels of seniority; * Excellent client care skills ; * Experience using ATS systems; * Basic understanding of HR practices and recruitment process within a Higher Education institute; * Excellent attention to detail, record keeping and document management; * Excellent planning and work organisation skills; * Team player with an ability to work on own initiative; * IT literate and proficient in the use of Microsoft Office applications; * Positive attitude and be flexible in your approach to work; * Ability to prioritise and manage conflicting demands from all areas of the business whilst ensuring the recruitment process is kept in motion; * Collaborate effectively; * Ability to suggest solutions to the recruitment model, and be flexible as the model evolves; * Flexible approach and appreciation that while controls are required, one size may not fit all; * Previous experience in a similar role; * Degree
Experience using Kenexa Brassring; Experience using digital transaction management systems; * Experience using SharePoint 2010 intranet portal; * Some experience within the recruitment field, either within in-house HR environment, or in a recruitment agency is advantageous; * Basic understanding of employment legislation
Respect for confidentiality; ·Professionalism; ·Customer focused; ·Team worker. Req Number: 8449BR

Wrap Operations Administrator Resume Examples & Samples

Actioning account requests ensuring accuracy and adherence to company service level agreements
Liaising with the Macquarie Wrap Contact Centre and Quality Service teams regarding urgent items
Identifying missing, fraudulent or incorrect information in account requests
Supporting the platform across a variety of functions such as
Opening new accounts
Account maintenance and switches
Redemptions, deceased estates and closures
Participating in regular team workshops to provide feedback around process improvement and increasing the service offering to account holders
Excellent communication skills, both verbally and written, are essential
Professional and polite phone manner at all times
High attention to detail with experience in a high volume processing role
Ideally previous experience working with superannuation in either an administration or client service capacity
Banking and Financial Services experience will be highly regarded
Proven skills in Microsoft Word, PowerPoint and Excel
Degree qualified desirable
High level of initiative, along with a proactive nature
Ability to self motivate, self manage and work both autonomously and as part of a team
Strong problem solving skills with the ability to follow correct escalation process
Ability to work to deadlines, along with the flexibility to manage changing priorities

Operations Administrator Resume Examples & Samples

Bachelor's Degree in Accounting, Business, Finance, or similarly related field
Exceptional arithmetic skills
Ability to analyze and resolve accounting issues
Excellent communication skills (written and skills)
2+ years of Accounting and/or Auditing experience

Linux Operations Administrator Resume Examples & Samples

Control call flow for the support team
Handle level-appropriate customer support requests via the ticket system
Exercise judgment in decision-making in order to routinely deliver FANATICAL customer support
Familiarity with configuration management tools like Chef and Puppet
Experience working with cloud technologies and APIs

Senior Operations Administrator Europe & Asia Resume Examples & Samples

Bachelor's degree in Business Administration or related field
At least 5 years experience in a professional services firm
Excellent computer skills and proficient in Microsoft Excel, Word, PowerPoint, Outlook, and Adobe InDesign
Good communication skills - both verbal and written
Knowledge and experience in supporting operations and process improvement
Proficiency with SharePoint and Microsoft Dynamics
Experience within a Consultancy
Operations experience involving multiple CBS departments such as business development, contracts, procurement, facilities, finance and accounting, and human resources
Proven ability to recommend improvements to established standards
Good problem solving and task/project management skills
Excellent interpersonal skills and a collaborative working style
Excels at operating in a fast pace, community environment
Versatility and ability to adapt to a constantly changing workplace
Desire to keep up to date with new technologies
Ability to juggle multiple tasks and changing priorities

Virtualisation Operations Administrator Resume Examples & Samples

VCP (vSphere4/5)
At least 3 years’ experience of managing ESX in an Enterprise Environment
Good working knowledge of 802.1q networking
Proven experience with Powershell Scripting in an Enterprise Environment
TCP/IP Networking
Storage technologies (EMC, Clariion, 3PAR, Netapps)
Ability to manage small projects

Fc Operations Administrator Resume Examples & Samples

Entering performance management data into accountability database, to include daily Production Report
Manage and enter the proper function for each associate within the LMS. Ensure that all associates production time is accounted for in the appropriate function for a given shift
Data entry in a variety of systems including Excel files, Kronos, and other miscellaneous reports
Must have the ability to perform Warehouse Associate responsibilities on occasion

Operations Administrator Resume Examples & Samples

Basic knowledge of administrative process and procedures.Proactively and professionally provide administrative assistance to assist the IA(s) in meeting client service needs
Operational aspects of traditional (stocks,bonds,money market,mutual funds) and non traditional (managed and fee based) products
Trust products (i.e.,RRSP,RRIF etc.)

Operations Administrator Resume Examples & Samples

Typically requires an Associate's degree and 4 years related experience including 2 years performing duties of the assigned department
Full use and application of standard operating procedures for the assigned department
Working knowledge of bank products, services, policies and procedures
Strong organizational and problem-solving skills
Advanced customer service skills and verbal and written communication skills
Proficient Word and Excel skills
Proficient with the bank operations software used in the assigned department

Temporary Operations Administrator Resume Examples & Samples

Prepare and contribute to reporting as directed
Prioritize assignments, and identify and report any barriers to leaders
Demonstrated commitment to the job
Competent at working effectively with others within the HR Shared Services, field Americas People Team (APT), other Ernst & Young personnel, and external parties

Operations Administrator Resume Examples & Samples

Follow all procedures and controls within the Operations team
Resolve issues in a timely manner
Process daily incoming wires
Perform daily cash and position reconciliations
1 - 2 years of Investment Operations and/or Accounting experience
Computer literacy skills are required
This position requires strong verbal, written and interpersonal skills; exceptional analytical and organizational skills, an attention to detail and the ability to work in a team environment, with a positive and professional attitude

Operations Administrator Resume Examples & Samples

Ability to communicate at all levels internally and externally
Good attention to detail is critical
Ability to handle large workloads and complete tasks to deadline
Ability to work on your own initiative
Good organisational and time management skills are essential as work is high volume and ad hoc requests are often urgent
Aim to be proactive rather than reactive
Team player – a willingness to contribute and participate as a member of a team

Senior Operations Administrator Resume Examples & Samples

Generally, coordinate intermediary operations management and administration processes
Run risk management committee processes – collect risk-related inputs from operational groups, internal audit, and third parties; logistically manage risk committee meetings; record minutes; organize and centrally control all materials; escalate issues to senior management
Lead business continuity and disaster recovery planning for Rockville office (operations, IT, investment management) – includes plan maintenance, IT and business coordination, and routine testing; escalate BCP/DR issues to senior management and risk committee
Oversee incident management processes, including analysis and recording of impact, root cause, current processes, corrective actions, and preventative measures; control materials; ensure review at risk management meetings; and follow-up on any open actions
Ensure maintenance of contract library records for key operational contracts related to transfer agent, fund administration, tax, audit, and investment accounting; configure alerts for annual contract review and notification prior to term periods
Assist with management reporting, including organization structure, operational metrics, and project status; assist with the maintenance of operational databases for reporting; prepare reports
Assist with special projects and analyses including cost-benefit of strategic initiatives, fund and operations expenses, staffing, and system/vendor selection
Support fund administration and other operational business units during peak periods, including during heavy financial reporting / regulatory filing periods
Implement, administer, and manage content collection processes required for annual 15(c) review and contract renewal with the fund boards – includes collecting, organizing, and formatting content into board books; version controlling materials; and ensuring coverage of board book responses to fund board memos/questions
Liaise with internal audit, IT, and other groups as necessary
Provide logistical support for special meetings and events
Undergraduate degree with at least 5 years of professional work experience
Proficiency in all Microsoft Office products required
Strong problem solving skills and demonstrated ability to take initiative
Must be a hands-on leader and be willing to roll up their sleeves to perform any and all responsibilities needed to ensure success
Exceptional communication & listening skills with the ability to ask pointed and open-end questions necessary to bring group consensus
Positive thinker with phenomenal motivational and coaching skills
Organized, detail oriented and extremely thorough while having the confidence and communication skills to ensure work processes are completed accurately and appropriately
Demonstrated ability to design, document and implement processes that improve the accuracy and timing of work products and business activities
Be able to listen to areas difficulties and issues then be able to analyze the data to find solutions
Ability to identify and resolve issues and conflicts within business unit
Able to translate between technical and business leaders at the highest levels

Operations Administrator Resume Examples & Samples

Meet production volume and quality standards as outlined by department management
Resolve customer needs and inquiries by analyzing the activity
Competent at working effectively with others within the HR Shared Services, field Americas Talent Team (ATT), other EY personnel, and external parties

Quality Operations Administrator Resume Examples & Samples

Manages the department spend Budget
Ordering of any items required for the department
Management of purchase orders and oracle EFSS error resolution for the team
Manages and issues batch books
Maintain & Update PDOCS System Documents as required by Global PDOCs Team
Expedites QC Sample shipments
Data collection and control charting
Oracle based applications
Demonstrated ability in the area of continuous improvement and using tools to introduce improvement, for example, 5S and Yellow Belt
Excellent computer skills, i.e. Word, Excel, Powerpoint, etc

Operations Administrator Resume Examples & Samples

Processing of Loan Facility draw-down, rollover and repayment transactions
Application of Credits to Loan & Deposit accounts
Preparation of Redemption Quotations / Account based calculations
Processing FX deals and transfers on behalf of departments
Communicate with clients in a professional manner (both written and verbal)
Ensuring that all inbound/outbound client correspondence is dealt with in a timely manner in line with Departmental SLA's and regulatory requirements
Investigate and Resolve Bank Reconciliation Queries
Ensure procedures and regulatory requirements are adhered to in relation to daily tasks
Responsibility for reviewing and updating client AML source of funds registers
Proficient in Microsoft Applications such as Excel & Word
Excellent Telephone Manner
A good knowledge and understanding of Regulatory Consumer/SME codes
Strong administration ability to work under pressure and to strict deadline
A minimum of 2 years of demonstrated work experience in a relevant Banking Operations/Financial role

Treasury Operations Administrator Resume Examples & Samples

On boarding of new Treasury Clients including AML verification
Continuous review of clients in line with AML and MIFID regulations and identification of trigger events
Ongoing amendments to client data arising from trigger events or client requests
Administration of client MIFID, EMIR and ISDA profiles and ongoing monitoring to ensure clients trade within their profiles
Control Reports while ensuring timeliness of circulation, accuracy of content and active follow up of outstanding items
Issuance of Treasury client's statements within extremely tight deadlines
Administration of Treasury Counterparts Credit Limits
Daily monitoring of Treasury Trading to ensure compliance with market prices and agreed margins
Daily EMIR reporting to ESMA appointed Trade repository
Daily MIFID transaction reporting to Central Bank of Ireland
1 year plus relevant financial services experience
Articulate and have good interpersonal and organisational skills
Good computer skills necessary
Ability to work within tight deadlines
Proven track record in problem solving and customer service skills

Senior Operations Administrator Resume Examples & Samples

Ensuring an appropriate level of knowledge is maintained, relative to the designated systems and procedures as they relate to Operational Analytics activities
Strong organizational and time management skills in order to prioritize workloads to ensure optimum coverage and adherence to established service standards
Ability to take initiative, work independently and exhibit professionalism
Strong quantitative and analytical skills; attention to details; ability to analyze business results and identify issues and trends
Knowledge of and compliance with Policies, Securities Regulations, and Scotiabank Business Conduct and Practices
Investment industry background with knowledge of regulatory (Brokerage/IIROC) subject matter is desirable
Ability to exercise discretion when working with sensitive and confidential information
Excellent computer skills (proficient in MS Excel, Access, PowerPoint, Outlook) along with a strong working knowledge of the data network systems employed in the investment industry
Knowledge of Broadridge, ADP, SCORE, COLD and OAM would be an asset
Ability to work with others under a team structure by being sensitive and understanding to the needs and diversity of others

Branch Operations Administrator Resume Examples & Samples

1-2 years of Photography experience preferred
1-2 years of Administrative experience
Relevant Social Media Experience (Facebook, vimeo, google+ & chatter)
Proficient in Microsoft software applications (i.e., Word, Excel, Outlook, and PowerPoint.)
Skilled with MAC and PC
Strong analytical, time management, detail orientation and organizational skills
Ability to compose emails and other written documentation clearly and concisely
Excellent verbal and written communications skills, ability to analyze and interpret requests and directions
Action Oriented - Enjoys working hard; not fearful of acting with a minimum of planning; seizes more opportunities than others
Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers
Process Management - Good at figuring out the processes necessary to get things done; understands how to separate and combine tasks into efficient work flow
Communicating Effectively - Writes and presents effectively; adjusts to fit the audience and the message; strongly gets a message across

Operations Administrator Resume Examples & Samples

Experience as a Client Advisor/CSR/AM at RBC is an asset
Working knowledge of CART, Sales Platform, Service Platform
Strong client service orientation experience, preferably from a RBC Branch

Operations Administrator, Team Lead Resume Examples & Samples

Considerable knowledge of Operations processes and procedures is an asset (e.g. understanding complex documents for completeness and accuracy and input appropriate response in the corresponding systems)
Understands full impact of the end to end process interaction and related interdependencies (e.g. acts as a subject matter expert to the team)
Provides prompt action and service on Business Unit issues (e.g. incomplete or inaccurate documents)
High degree of operational processing focus and meeting all SLA’s (e.g. understands the prioritization workflow)
Monitors and distributes work accordingly to team members
Provide feeddback and coaching to staff
All responsibilities carried out in accordance with Code of Conduct, RBC Values and Guides Principles ensuring adherence to Privacy principles
Completes and updates any training material
2 years of Supervisory Experience

Operations Administrator ICF International Resume Examples & Samples

Collating and reporting project status to senior management
Tracking project progress (maintaining project change, issue, action and risk logs)
Updating project and resource plans and maintaining project documentation
Assist in managing resource allocation, including planning and adjustments based on changing priorities, emerging business or technical opportunities and challenges
Develop positive relationships with managers and staff to enable the Operations team
Assist with establishing and implementing communication framework and plans
Preparing and formatting documents in Word, PowerPoint, Excel, and other software
Performing data entry tasks
Filing and archiving electronic and hardcopy materials
Ordering business cards
Setting up and facilitating meetings and video conference calls with multiple stakeholders
Preparing agendas, taking minutes
Providing support across the business as required
A university degree or equivalent in a relevant subject
At 2-3 years of experience in a relevant role in a professional services company
Experience working with minimal supervision and effectively balancing multiple priorities and deadlines
Strong oral and written communication skills, appropriate for all levels within the business
Highly proficient in MS Office (Word, Outlook, Excel, PowerPoint, Visio, Project)
Ability to design simple solutions and processes that meet complex business needs
Project Methodology experience (e.g. Agile, Waterfall, PRINCE2)
A natural curiosity towards, and interest in business support systems and new technologies. Experience working with SharePoint and Lync (Skype for Business) would be an advantage
Experience of working within or administrating for an ISO framework would be an advantage
Diligent with an eye for detail and quality
Strong stakeholder management

Trust Operations Administrator Resume Examples & Samples

Processing cash disbursements (check, wire, ACH)
Processing in-kind asset transfers
Account maintenance as directed by Senior Trust Administrators
Obtain date or death, or alternate asset values for accounts, as applicable
Provide additional administrative support to Senior Trust Administrators as needed
Assist in the preparation of distribution schedules
Assist with processing of daily mail
Assist in maintaining dual control environment
Imaging of required documents as directed by Senior Trust Administrators
Adherence to BMO Harris Bank, N.A. policies and procedures
Bachelor’s degree in Finance or related field
Five (5) or more years of trust operations, or related experience
Strong knowledge of Personal Trust Administration processes and procedures
Strong knowledge of financial services industry and wealth management products
Familiarity with the transfer and delivery of securities between financial institutions
Broad knowledge of Trust Tax, Trust Accounting and Investment Management
Broad knowledge of fiduciary laws
Ability to read and interpret estate planning documents
Proficient with the suite of SEI systems
Proficient in Microsoft Office applications (Word/Excel/Outlook)

Custody Operations Administrator Resume Examples & Samples

2+ years of Custody Operations experience
Bachelor's Degree in Business, Economics, and/or Finance
Knowledge of Corporate actions
Series 3, 7, and/or 63

Operations Administrator Temp, Atlantic Trust Resume Examples & Samples

Create IDs, reset passwords and provide support for Atlantic Trust client websites
Point of contact/relationship manager for Atlantic Trust’s strategic custodians
Manage the client statement process & provide support for all statement inquiries
Coordinate system access for Atlantic Trust employees, including bi-annual audit
Assist in the creation of procedures and controls within the Operations team
1 – 3 years of Investment Operations experience
Proficiency in Microsoft Excel is a must
Some knowledge of investments, security analysis and industry related expertise

Deposit Operations Administrator Resume Examples & Samples

Ensures review and processing of chargeback items is completed within prescribed time frames
Provides quality customer service, clear communication with internal and external customers
Assists in processing general/shared e-mail and phone requests received from customers
Operates network computers/software, and other equipment necessary to report and process financial transactions
Provides support for general operational duties assigned by manager
“LIVE” the Bank’s Mission Statement and “PRACTICE” the Bank’s Corporate Strategy
20151001

CRS Operations Administrator Resume Examples & Samples

Analyse country / cluster expense trends and headcount plan - identify associated risks and agree resolution plans with senior managers
Ensure correct allocation of expense saving opportunities, support associated tasks and monitor progress / completion of these
Support of regional Finance organisation tasks including budgeting, expense management and cost saving initiatives
Support all country / cluster financial reporting requirements
Ensuring that invoice elements are correct (supplier details, address, tax calculations, currency and amount etc
Perform any other task assigned by the Supervisor

Operations Administrator Resume Examples & Samples

Act as liaison with support areas or other floor occupants and assists in negotiations to obtain additional property management support
Coordinates and supervises all moves, adds and premise change projects as required
Plan and organize department activities and required resources (i.e. executive Town Halls and employee meetings)
Organize and participate in orientation and information sessions (Example new employees to the team at 595 Bay). These sessions would often need to be developed or modified to meet the audiences' specific requirements
Develop, implement and maintain the business recovery plans, including call tree and other RIBA documentation and BCP documentation
Provide on-site demonstrations of, and training on, the various equipment, technologies and department methodologies
Manage the day-to-day activities of the organizational unit in a manner that maximizes availability and effectiveness
Responsible for the maintenance of office equipment and supplies by establishing programs for the care and maintenance of all LD&KM equipment to ensure equipment (Fax, copiers, printers etc.) is maintained at the highest level
Develops procedures and policies for office activities, such as filing, meeting room utilization, records maintenance, and faxing and mail distribution. Ensuring that an effective and documented internal control structure is in place as evidenced by policies and procedures specific to the individual business activities
Manages office activities (stationery, printing, copying) to achieve maximum expense control and productivity
Identification and implementation of action plans to improve business efficiency and effectiveness across all business activities through continuous improvement of office systems and processes
Manages the availability of technology and equipment required by LD&KM
Based on requests and in anticipation of LD&KM employee requirements, including on-boarding and off boarding employees with respect to technical requirements and access, complete and follow up on ServiceNow technology requests for hardware, software and system access
Manage national distribution lists and department mailboxes
Act as administrator for shared information and electronic storage for LD&KM
Liaise with technology support for equipment refresh and troubleshooting to ensure technology and equipment is available
Work with vendors to purchase and maintain required technology and equipment that meets LD&KM needs and aligns to CIBC standards
Support onsite training room technology (including room set up and tear down) for various training events
Assist in managing the day-to-day costs
Support process for invoices and accruals for operating income, expenses & capital expenditures for the department relating to office administration expenses
Regular and vigilant monitoring of the business’ operating expenses and development and implementation of initiatives to reduce unnecessary expenses. Lead the purchasing of technology related spends
Clearing and Purchasing Card within acceptable timelines
Minimum 2 years of experience within CIBC – working knowledge of CIBC policy procedure and office process
Strong organizational & administrative skills
Strong PC skills in Microsoft Office, Outlook, Word, Power Point, and Excel and use of ServiceNow
Excellent interpersonal communication (verbal and written) skills and the ability to use these skills with staff at all levels of CIBC and external vendors
Experience with CIBC Technology and systems preferred
Sufficient analytical and consulting skills to match the correct 'solution' to the department's needs and influencing skills to promote the program or processes to a wide audience who have a variety of needs and preferred approaches

Operations Administrator Resume Examples & Samples

To ensure timely & accurate delivery of all sub-participations processes (set ups, weekly & monthly certificates, internal & external query resolution, terminations) liaising with our Capital Markets Team, Participants & outsourced banking providers
Become the subject matter expert in and take responsibility for the monitoring and oversight of the documentation, booking, funding and cash application processes for key EMEA strategic customers
To support & deliver advance Vendor funding requirements to meet customers monthly, quarterly or yearly requirements ensuring relevant commissions are booked & monitor collection
To provide support to Risk Teams in the reconciliation and balancing of reports, cash books, bank accounts, vendor and dealer accounts as and when applicable
To become a Subject Matter Expert being able to provide support, guidance & training to the outsourced Team, Capital Markets & Risk Teams on operational processes
To assist in Operations Audits undertaken by internal or external Audit Teams as well as supporting & providing monthly reporting to meet CDF Regulatory requirements
To provide holiday/sickness cover for other Operations Team members
To identify process improvements within own area of expertise and wider Operations Team and take responsibility for implementing these ideas to enhance performance and productivity
Working knowledge of the Microsoft Office package
Ability to work independently and as a wider team member with minimal supervision
Attention to detail, problem solving attitude, strong organizational skills, improvement mindset, proactive in identifying improvement & efficiency opportunities
Ability to make decisions within the agreed boundaries with minimal supervision
Ability to communicate effectively with internal and external customers – a strong team player

Operations Administrator Resume Examples & Samples

Completing all administrative tasks within agreed SLAs on a daily basis, while also adhering to internal policies, procedures, possibly needing to work outside scheduled work hours if needed
Undertaking quality control checks on team member outputs to ensure accuracy, especially on large value transactions
Performing ad-hoc or exception requests for escalated matters
Identifying red-flags for suspect transactions and initiating pro-active behavior for retaining clients
Working closely with Credit Analysts when executing on instructions received from Cards Risk for proactive blocking of Credit Card accounts which display risky behavior

Mortgage IT Operations Administrator Resume Examples & Samples

Identifies and communicates future implications if SLAs are in jeopardy and works closely with outside vendors to troubleshoot and resolve identified issues
Provides server hardware and operating system service and support in response to business inquiry to troubleshoot issues
Assists in the implementation of new server and hardware deployments and upgrades

Fixed Income Operations Administrator Resume Examples & Samples

Settlement of FED & Euroclear Fixed Income Products
Maintain and balance repo positions
Fail trade reporting/management/resolution
Process Intraday Margin Requirements
Cash & Position break resolution
Handle all trade exceptions on a timely basis
Take ownership of inquiries, deliver on commitments, and ask for support as needed
Cross train and assist other staff members when necessary
Assist with claim resolution
Customer Confirmations (verbal / written)
Ensure compliance of all department procedures and policies
Ensure a professional work ethic across all business lines
Knowledge of Fixed Income settlements ( Euroclear and/or Fed Wire in particular )
Experience with ICI/IMPACT, RTTM, DTC, Obligation Warehouse, and all ADP/Broadridge related functions an asset
Proficient computer skills in Windows-based software products such as Outlook, Word, Excel
Detail oriented / organized and results driven

Wintel Server Operations Administrator Resume Examples & Samples

Health Checks
Monitors and performs health checks for File & Print Infrastructures, works with regional operations teams to correct issues/alerts. Identifies and escalates repeat failures
Verifies success on all data replication jobs, troubleshoots failures and performs restarts where needed. Escalates repeat failures
Infrastructure Monitoring
Monitors SCOM server management console alerts .Corrects any Application level alerts. Works with engineering and vendors gathering relevant logs and data to be able to troubleshoot and correct issues
Reviews capacity breaches and develops/executes action plans to bring capacity back within thresholds
Manages space on user home and shared volumes ensuring that sufficient capacity exists to meet business needs
Acts on results of storage reports expanding/contracting volumes to remain within thresholds
Forecasts volume growth and ensure requests are submitted to storage teams to increase storage as required
Works with business representatives to minimize storage growth, develops storage policies with the business. Runs agreed storage policies against user data volumes in line with predetermined and agreed schedules
Monitors capacity reporting systems ensuring that all capacity breaches have action plans, Follows up with local support teams to ensure plans are being progressed
Runs any Ad-hoc reports and storage cleanup activities as requested by local business
Risk reporting/monitoring
Monitors the Vulnerability database for server non-compliance or acts upon requests from Vulnerability Mgt team . Follow up non compliant servers with the teams responsible for Patching /Antivirus etc)
Server Hygiene/Maintenance
Performs regular monthly housekeeping/maintenance activities on the server infrastructure as determined by operations and engineering teams Ensures that all maintenance is performed within the agreed maintenance windows for the region concerned, that all change requests are raised and approved and the results of the maintenance work is published
Plans and supports major events affecting the infrastructure. Maintains and executes regular disaster recovery plans as they apply to the F&P Infrastructure . Plan and execute regular high availability testing
Security/Risk Management
Monitors systems for gaps in risk policies. Works with appropriate support teams to correct breaches. Escalates any compliance exceptions to the appropriate teams
Monitors Incident queues, responds to tickets with known error/resolutions. Ensures all problem tickets are responded to and resolved within current service level timeframes
Monitors open tickets and ensures these have regular updates. Escalates to engineering/vendors as appropriate
Reviews incidents conducts analysis and raises Service Improvement Programs to drive down incident volumes
Service Requests
Monitors service request queues, Plans and completes the change as detailed in the request ensuring that all change processes are followed and service levels met
Execution of various project tasks/initiatives , examples would include new infrastructure deployments, Mass data migrations associated with virtualization/ consolidation , new product rollouts
Bachelor degree or equivalent education / work experience
Strong interpersonal, written and oral communication skills, Ability to actively listen and clearly communicate with other teams globally. Able to clearly articulate to technical and non-technical audiences alike
Distributed computing operations experience working in a large-scale, complex, global environment, Experience of financial services industry would be a distinct advantage
Strong understanding of computer operations and data center procedures, understanding of ITIL methodologies an advantage
Broad technical skills in Microsoft Server W2Kn, Active Directory, and associated toolsets
Capable of planning and delivering small intra team programs and leading small to medium projects. Ability to run and deliver small projects
Experience of scripting tools to allow automation of key operational functions a definite plus
Strong Problem management and troubleshooting skills
Qualified to MCSE
Self motivated, able to work to goals with minimum supervision
Ability to manage and prioritize multiple tasks
Windows 2003/2008 administration experience
Windows clustering and Print services
Netapp Filer and filer admin tools Symantec Netbackup experience
Experience in any number of the following operational monitoring and maintenance toolsets i.e SCOM, ESM, FILECENSUS, NETBACKUP, PUREDISK, TIVOLI, NETAPP (DFM), DFS, FTP/FTPS, ACOPIA, ROBOCOPY, MS Administration toolsets
Understanding of ITIL methodologies

Operations Administrator Resume Examples & Samples

Portray a high level of knowledge of CDS;DTCC and its various functions
Have a broad knowledge of the ICI, ADP ( Broadridge) systems
Be able to reconcile account differences and issues and articulate to the proper channels what the issues are
Have excellent communication skills in order to work with co workers and customers alike
Have the ability to deal with high volumes of trades to ensure settlement
Reduce risk and cost to the firm by escalating all potential issues to upper management
Be a team player who collaborates well with associates and senior management
Strictly adhere to all firm policies and procedure
Have proficient skills in Windows based products such as Outlook, Word, Excel, VBA and macros
Have the ability to multi task in a pressured environment
Interface with various business lines along with brokers and correspondents to rectify any DTC trade discrepancies
Have a strong knowledge of various CDS, DTC products such as equities, corporate and municipal bonds and ETF’S
Previous experience with back office Operations and interaction with traders preferred
Strong Knowledge of ADP, ICI, DTC, CDS as these systems are used extensively
Bachelor Degree in relevant field
CSC completion preferred

Operations Administrator Resume Examples & Samples

Make points corrections for Staffing Agency as directed by Fanatics HR
With manager approval, clearing discrepancies associated with Time-Off Task flags
Print Fanatics attendance counseling’s sent out by HR and organize with other counseling’s that need delivering so managers have one complete set of what they need to deliver
Additional Tasks They May Do As Time Allows Particularly Off Peak
Must have strong organizational skills

Operations Administrator Resume Examples & Samples

Assist in the management of Fanatics’ Time and Attendance system
Identify, track and reconcile timecard reports and verifications
As requested - run/track production reports, update operations reports and create new reports
Update VOA and Gemba board logs
Provide support for engagement events
Assist with additional tasks as needed
Must have administrative experience such as data entry and managing data driven report processes
Must have the ability to multitask and manage details of different processes efficiently

Seasonal Operations Administrator Resume Examples & Samples

Clear flags in Time and Attendance system and assess attendance point for associates for unexcused absences
Collect/organize time off request forms for Fanatics associates from managers and associates. Get approvals from managers for time-off requests as required
Ensure proper coding of “time paid not work” and “time not paid, not worked” such as Paid Personal Time/Voluntary Time-off/Lack of Work for Fanatics associates
Enter punches for orientation time for staffing agency new starts
Research associates counseling history as needed to confirm correct level for next counseling, dates of prior counseling’s, etc. or provide summary of performance history for manager to use in making a recommendation for termination. – This is more focused on Fanatics associates
Submit counseling’s for both Fanatics and Staffing Agency associates (including tracking approval and printing for managers to deliver for Fanatics associates)
Administrative experience utilizing a time and attendance system is strongly preferred
Must have the ability to multi task and manage details of different processes efficiently

Engineering Operations Administrator Resume Examples & Samples

Manage incoming calls through the Starz Affiliate Support Hotline. Duties include performing new signal authorizations, swaps, trips, deauthorizations, and providing technical troubleshooting and support for Starz MVPD (Multichannel Video Programming Distributor) partners
Maintain signal authorization and tracking database by performing periodic audits of all signal information, including headend service reconciliations and transport provider audits
Responsible for importing monthly subscriber updates into Starz’ Medea tracking system
Work directly with Starz Engineers, Finance, Sales and Legal teams to update launch requirements and signal request processes
Create and maintain reports and documentation for authorization procedure manuals, new service launches, Affiliate website content management system operation, signal audit process, disaster recovery procedures and others
Maintain Starz Affiliate website with accurate and up to date information
Assist in Affiliate notifications, code download and other special processes
Research, test and troubleshoot new software features for Starz’ authorization and tracking systems
Monitor Starz’ linear and non-linear channels, report any disruption in service and monitor problem resolution
Train 24/7 Engineering staff on Affiliate Operations’ procedures
Duties may include periodic rotation through a 24/7 on call schedule
Associate’s degree or its equivalent in broadcasting, communications, or similar discipline preferred; minimum of three years hands-on experience in a broadcast environment with an emphasis on transmission systems, including general knowledge of headend operations and satellite receivers
Candidate must have excellent organizational, written, and verbal communication skills
PC experience with working knowledge of Windows, Excel, and Report Tools are necessary
Working knowledge of Arris Uplink systems and SintecMedia’s Medea/Workflow products, Sybase, HTML, and Call Center operations preferred
Individual must have the ability to work in conjunction with the company managers and employees and to proactively recognize and implement superior customer service to internal and external customers
Ability to read and interpret documents such as legal agreements, safety rules, operating and maintenance instructions, and procedure manuals

Operations Administrator Resume Examples & Samples

Participating in regular team meetings to provide feedback around process improvement and increasing the service offering to clients
Knowledge of Wrap administration platforms and experience working with superannuation products, managed funds, ASX listed securities and international equities is preferential
Strong outcome focus with the ability to investigate, analyse and resolve issues

Onboarding Operations Administrator Resume Examples & Samples

Discuss processing issues with field members of the Americas Talent Team (ATT), other EY personnel, and external parties, as appropriate
English language skills - effective written and verbal communication
A positive 'can-do' attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind
Proficient with standard technology including Microsoft Windows, Excel, Word, Outlook, intranet, and other ATT-related applications

Operations Administrator Resume Examples & Samples

Assisting the Operations Manager with administration and diary management, setting up meetings, booking meeting rooms, refreshments and equipment
Manage the LTG Operations Team inbox dealing with queries such as lost keys and spare laptops
Review monthly staff welfare costs and identify any costs that need reallocating immediately. Liaise with Head of Tax and local Finance partner
Manage Tax library and build basic knowledge of contents, placing new orders for books and renewing subscriptions, process and code invoices
Review Health & Safety DSE assessments weekly and allocate any that require work station assessments to the representatives; order appropriate equipment and follow-up. Conduct maternity risk assessments
Liaise with trainees to gather capacity and distribute this on a weekly basis
Update Movers spreadsheet with new joiners, leavers and secondments/sabbaticals etc. Provide first day details to HR Services for all new joiners in a timely manner
Monthly timecard reconciliations to cross-check absence, liaise with staff to ensure any unrecorded absences are logged in a timely manner and liaise with HR regarding any that remain outstanding past deadline
Check monthly utilisation reports and send to bubble leaders. Notify the Analyst Team of any changes
Manage overtime and TOIL claims to ensure they are taken in line with the firm& policy
Maintain pigeon holes ensuring Post Room are notified of any joiners, leavers, movers
Report on Performance Review actions to ensure all staff are completing their reviews in a timely manner
Responsibility for lockers and storage cupboards; maintain records of ownership to ensure leavers space is cleared before departure and new joiners are aware of their allocation
Work with the Finance Administrator to understand department cheque matching and banking processes; assist with this during busier times and absence
Department administration including weekly comms, returning IT equipment, ordering gifts for staff, organising local drinks
Project involvement

Fulfillment Center Operations Administrator Resume Examples & Samples

Manage daily time and attendance for all zulily associates and input the proper pay coding into Kronos
Assisting with zulily high volume hiring events
Assisting with activities coordinated by the Administrative Assistant to the General Manager
Communicating to associates relevant information from Human Resources
Assisting with tracking of the discipline program and attendance program to determine the status of the associates
High School diploma or GED equivalent

Business Operations Administrator, Dach Resume Examples & Samples

Process and generate invoices for all Tesla energy customers, collaborate and support relevant departments to this end
Create and send Powerwall and Powerpack orders to send to the Gigafactory
Work with Gigafactory production planning team and regional/global Business Operations team to complete production allocation
Escalate critical issues to senior management in a timely manner
BA/BS degree or the equivalent in experience and evidence of exceptional ability
Ability to work independently, detail oriented, and execution focused
Fluent in English and German

Saas Operations Administrator Resume Examples & Samples

Commerce Management: facilitates campus ID card issuance, cashless payment processing, account management and reporting on-campus, off-campus, and online
Security Management: monitors all campus activity using integrated door access control, video surveillance and mass notification capabilities
Bachelor Degree and 2-3 years of related work experience
Computer Science degree preferred
Self-motivated with attention to detail
Desire to continuously learn
Technology Skills
System Operations (80%)

BDS Operations Administrator Senior Resume Examples & Samples

Contract review background helpful
Excellent judgment and decision making skills to fulfill daily responsibilities
Ability of multitasking to be able to simultaneously handle multiple requests/tasks
Advanced Microsoft Excel experience helpful as it will be needed to work on projects
2 to 3 years industry experience

Operations Administrator, Wealth Management Resume Examples & Samples

Audit and process client statements
Review miscellaneous pricing requests
Support client websites

Deposit & Loan Operations Administrator Resume Examples & Samples

Provides strategic direction on enactment and carrying out of department initiatives
Partners with loan servicing team to guarantee that funding transactions are precise and finished in a timely manner. The transaction may include wires transfers, ledgers and all additional transactions
Contributes in development of division policies and procedures
Manage continuing account activity and fraud risk by utilizing an effective combination of bank staff, technology based resources and the understanding of data trends
Creates goals and objectives for unvarying operations and distinct projects

IT Operations Administrator Resume Examples & Samples

Monitor Infrastructure components, production printouts, reports, and files to ensure optimal performance and uphold quality standards
Adjust, manipulate, and respond to console requests, commands, workflow procedures, and job runs
Operate and maintain peripheral equipment as required, including printers, and consoles
Analyze, diagnose, and resolve system errors, malfunctions, mis-configurations, and job stoppages to maintain services, enhance capabilities, and prevent system outages
Seek assistance from technical staff to resolve production issues and escalate system problems as appropriate
Adhere to computer room security procedures
Maintain turnover logs, problem logs, tape logs, access logs, and user problem report logs
Within the bounds of the SOPs, Troubleshoot and resolve end-user issues, and assist with end-user questions
Assist in development and drafting of operating instruction documents and data analysis methodologies for use by other personnel
Assist in training Level 1 Employees
Work with management to improve Operational procedures
20110824

Operations Administrator Resume Examples & Samples

High level of numeracy, good organisational skills and a high attention to detail
Able to work with minimal supervision to tight deadlines
Strong communication skills with an ability to deal with customers / colleagues in a confident and professional manner
Strong team and organisational focus
Excellent PC skills (including Microsoft Word, Excel, E Mail)
A minimum of 6 months of demonstrated work experience in a relevant Banking Operations/Financial role

Operations Administrator Resume Examples & Samples

Maintenance of all bank loan activity (interest rate resets, principal repayments, principal drawdowns, margin changes) in the Bank Loans systems
Provide daily cash flow projections to portfolio managers, analysts and operations
Liaison with trustees and agent banks in relation to issues and resolve problematic cash discrepancies with Custodians, Trustees, Agent Banks, and/or Seller Banks
Administer WSO data fax service and liaison with service provider to resolve notice issues
Quarterly payment date reporting – reconciliation with portfolio managers and custodial banks
Perform daily maintenance of internal and external credit ratings
Monitor compliance reporting to internal departments
Systems testing of upgrades and enhancements
Work with the team to increase automation and identify efficiencies of core processes
0-2 years of leverage loan experience (Agency or closing group) work
Knowledge of Wall Street Office (WSO) and Everest is preferred
Organizational skills necessary to meet deadlines, prioritize projects, and multi-task

Operations Administrator Resume Examples & Samples

Processing of Loan Facility draw down, rollover and repayment transactions
Ensuring work is carried out and completed in a controlled, compliant, timely and accurate manner with emphasis on attention to detail
General Administrative duties e.g. filing and data collation
Issuance of Client Statements
Collating of data for Client Data Access Requests
Dealing with Client and Internal queries, ensuring that they are resolved efficiently and to agreed deadlines
A minimum 6 months of demonstrated work experience in a relevant Banking Operations/Financial role

Senior Branch Operations Administrator Resume Examples & Samples

Previous experience in Financial Services industry is an asset
CSC and CPH is highly preferred
Supervisory licensed, including Options is an asset

Branch Operations Administrator Resume Examples & Samples

Proactively and professionally provide administrative assistance to assist the IA(s) in meeting client service needs
Working knowledge of administrative process and procedures as contained in Sales Administration Manual
CSC and CPH successful completion within 18 months of date of hire may be required
Successful completion of 30 day BMO NB Investment Representative Licensing Program

Senior Branch Operations Administrator Resume Examples & Samples

Strong verbal communication skills, French is an asset
Minimum of 5 years previous work experience in Financial Services industry
CSC, CPH, Supervisory licensed, including Options is preferred
Branch Managers Course is preferred

Operations Administrator Resume Examples & Samples

Wells Fargo is hiring for a similar permanent role in parallel with a start date of 3 Oct 2016 which the successful applicant will be able to apply for
Become the subject matter expert in and take responsibility for the monitoring and oversight of the documentation, booking, funding and cash application processes for key EMEA strategic customers. Core processes will be done by the outsourced Team based in Jaipur, India, however accountability on service & delivery will be with the Operations Administrator
Flexible & proactive Organized, independent Team player, detail oriented

Mortgage IT Operations Administrator Resume Examples & Samples

Identifies and communicates future implications if SLAs are in jeopardy
Troubleshoots operating system and software performance issues and creates/maintains disaster recovery plan(s)
Ensures software version patches, service packs, upgrades etc. and hardware are current as defined in Policy
Provides server based application service and support in response to business inquiry to troubleshoot issues and identify business solutions
Maintains software and application inventory including licensing
Serves as server hardware / operating system expert on any project(s) impacting the network

Temporary Operations Administrator Resume Examples & Samples

Prioritize assignments and identify and report any barriers to leaders
High school diploma or equivalent work experience
Ability to research, analyze, interpret, and document transactions and issues, with supervision, following standard PSS procedures

Institutional Operations Administrator Resume Examples & Samples

Manage existing and new society accounts - respond to queries, provide support and customer service
Establish and implement processes for society memberships – work closely with editorial, finance and development teams
Prepare and provide accurate analyses and activity reports for institutions
Work with finance, customer services, engagement managers and editorial teams on processes for new and existing products
Support Institutional Operations Manager and other members of the Institutional Operations Team with their day-to-day activities
Work closely with Marketing on institutional marketing campaigns
Work on strategies and tasks that support overall business objectives, and result in long-term growth and success for the Institutional Operations team

ACH Operations Administrator Resume Examples & Samples

Participates in the receipt and logging of ACH file Transfers
Processes appropriate ACH files and payments on behalf of customers
Manages window processing within the PEP+ ACH core system
General customer inquiry and phone support
Balances ACH FED Account in conjunction with the bank’s Accounting Department
Supports daily International ACH payment processing
Performs end of day processing for large customer originators and ensures safe and sound close of business within ACH core system
Ensures policies and procedures are accurate and upheld
Participates in testing, development, and/or enhancement of products whether existing or new as assigned by the ACH Operations Manager or Supervisor
Performs and distributes monthly payment trending, tracking, and reporting as assigned by the ACH Operations Manager or Supervisor
Assists with other ACH projects as assigned by the ACH Operations Manager or Supervisor
Assists in documenting and maintaining any/all ACH documentation as assigned by the ACH Operations Manager or Supervisor
Helps ensure the payment operations group is in compliance with various Payment Rules and Regulations
Complies with and abides by set internal bank policies and procedures
Other duties may be assigned

Business Operations Administrator Resume Examples & Samples

Communicate effectively through both written and verbal means with internal and external parties
Manage credit card chargebacks – research and rectify
Process stop payments and replacement checks
Process returned checks including email communication to the customer
Manage overflow of cancellations for policyholders, including refunds of premium and enrollment fees
Manage overflow of account changes for policyholders
Maintain accounting controls by following policies and procedures, complying with federal, state, and local financial legal requirements
Assist as needed with customer account updates based on needs of CCT and TST
Complete special projects as needed

Temporary Onboarding Operations Administrator Resume Examples & Samples

Reconcile and balance HR transactions
Assist with special projects as requested
Adept at identifying and resolving issues that impact the delivery of quality service
A positive 'can-do' attitude and approach to meet new challenges and changes with an open mind
Competent at working effectively with others within the HR Shared Services, field Americas Talent Team (ATT) and external parties

Identity Management Operations Administrator Resume Examples & Samples

Experience in administering enterprise identity management solutions
Must have a strong background in Microsoft technologies
Experience with ITIL methodologies including change, problem, and incident management
Experience with solving complex problems under pressure
Certifications in Microsoft Technologies
Examples include: MCTS, MCITP, MCSA, MCSE
Training in Identity Management (FIM Preferred)
Experience in the direct deployment and maintenance of Active Directory and FIM
Examples include: Windows 2012 R2 Directory Services, ADFS (SAML) and, ForeFront Identity Manager (FIM)
Experience with administering and scripting workflows to solve complex identity management problems

Business Operations Administrator Resume Examples & Samples

Administration of customer pricing for contracts, special pricing and standing orders
Tender, RFP, RFQ administration including coordinating tender submissions
Maintenance of NZ Contract Database and co-ordination of contract renewal
Sales Team Support and Administration
Coordination of complex quotes across multiple product categories
Maintain and update various hosted catalogs
Report generation for both customers and the business
Previous experience in a sales & marketing or administrative support role
Qualification in a science discipline &/or laboratory experience
Proficient in Microsoft Office Suite, especially Excel skills at intermediate level
Highly organised, efficient and able to multi-task with ease
Strong attention to detail, all work accurate and performed to a high standard
Great communication skills, both written and verbal
Ability to build rapport and work effectively with other departments to facilitate business processes
Team player with a "can do" attitude and collaborative approach

Operations Administrator Resume Examples & Samples

1 Control and record clients (and client’s representative(s) ) activities related to deliveries and movement of cargo products and ensure information data and documentation are recorded and distributed in accordance the appropriate controls standards and in compliance with all Company and regulatory policies
Manage clients' daily logistics operation admin interface and provide updates to Logistics Supervisor
Assist in internal administration of delivery plans for all activities associated with Puma Energy/ Trafigura Marine
Inventory Management: Prepare and check daily inventory to maintain and control inventory level, updating inventory on a daily, weekly and monthly basis, prepare monthly closing, gain and loss report, and check, finalize and confirm throughput figures
Prepare monthly activities reports and statistical data to Logistics Manager for Clients billing basis, Port billings, and Organization data needed for reporting
Monitor the content and format for all reports requested by Client on daily activities and stock movements
Provide support and assistance to transport coordinator on requirements, progress and process of arrival and departure of vessels/ trucks
To report on foreseeable problems and errors that may occur directly to Logistics Supervisor
To receive and record all delivery of supply materials to Puma Energy from supplier and counterparts
Proper filing of all documents, manage filing system
2 Reporting
Provide logistical data to other departments on a needs basis to support Operations
Attend and participate in the Operational department meetings. Prepare summary of logistics related statistical data and information and submit to Logistics Supervisor
Analyze delays and deficiencies that may occur in the operation and work within the group to resolve those issues
3 Support the shipping programs
Record all information on arrival and departure, and disseminate within the Department(s), agent(s) and Port Authority
Communicate with shipping agents regarding shipping schedules, delivery orders and vessels capabilities concerning specific voyages in order to achieve better planning
To monitor and record surveyor attendance
Ensure all set documents are in order and distributed/ properly filed
4 Support Logistics Department Activities
To adhere to KPI set by company
Participate in developing programs and procedures that will keep demurrage to a minimum and in the implementation of conservation measures to arrest oil losses in vessels
Utilize Tank Management System (TMS) related to Organization stock, movement reporting and inventory management
Monitor document controls in Logistics Department
5 Manage Administration Department Activities
Handling incoming call, mails, courier services and distribution
Stationery and F&B inventory and replenishment including printing of business card, material gate pass and etc
Meeting room booking and requirement such as lunch, snack and etc. including arranging of cleaning up after each meeting
Filing and archiving
First aids kits maintenance
Terminal site access application and site entry permit matters
6 Assist with Customs declaration activities e.g. filing import & exports declaration documents
7 Coordinate between clients and third party laboratory on product testing requirement
8 Adhere to company health, safety and environmental policies and procedures. To comply with HSEQ policies and procedures in performing daily task
9 Perform others tasks that may be assigned by the line manager from time to time
Minimum 2 years' experience in operational and distribution business, including supply chain exposure
Office administration
Clerical duties
Customs
Oil Industry experience will be an advantage
Good communications and interpersonal skills, to deal with a multinational environment
Fluent and proficient in English and Burmese

Operations Administrator Resume Examples & Samples

Providing support to the Operations teams and administrative functions to allow their time to be better devoted to the day to day running of the business and to meet SLA's
Work closely with all business groups to provide relief support during busy periods and help meet business objectives
Assist with writing procedural documentation for use in training new staff members
Maintain an effective document management system for the Operations Support team
Facilitate effective administration and office operating procedures and consider improvements to existing processes
Support the wider business following the implementation of new procedures
Support the Operations business groups with general administration tasks as directed by the Operations Support Manager
Assist the Operations Support Manager on projects and general administration as required
Provide relief support to Operations Administrators during absences or busy periods
Share switchboard responsibilities with Operations Administrators
Assist with event planning and coordination when required
Working closely with facilities team, would have advantage if having this experience

Operations Administrator Resume Examples & Samples

Providing support to operational leaders in Operations Shared Services on a daily basis
Assist with budget/supply and invoice reconciliation
Ensure documents are accurately and efficiently scanned to the appropriate queues in AWD
Troubleshooting hardware and software issues
Collection and manual input of operational metrics (volumes, accuracy, productivity, SLA’s) for staff on a daily, weekly and monthly basis
Daily administrative tasks such as printing of bar codes, logging service escalations, assisting with research and filing, tracking daily attendance
Co-ordinate, and monitor daily workflows in order to maintain a consistent workflow with the ability to set priorities and work within tight deadlines for both mail and imaging services
Provide excellent quality customer service by meeting all required Service Level Agreements
Escalating any staffing or operational issues to the Supervisor/Manager as needed
Responsible for coordinating training/cross training of full time/contract staff, including the Temp Agency staff
Acting as a back-up to Operations Administrators, this role will require rotation of some operations functions on a regular basis
Process live work on a regular basis for all imaging and mail services functions
Ensure all documents are stored according to the records management policies and procedures guidelines
Other tasks as directed by leader or specific to the area being supported
Excellent organizational, prioritization and time management skills for a high/fluctuating volume, deadline driven environment
Excellent customer service skills and conflict management skills
Demonstrated ability to communicate effectively both verbally and written with all levels
Ability to act promptly and accurately under pressure
Experience with medium or high volume deadlines
Self-motivated with the proven ability to proactively identify opportunities for workflow/systems improvement and initiate change
Comfortable with addressing minor hardware/software issues
Proficient PC skills, including in-depth knowledge of Excel, Lotus Notes and AWD
Flexible and adaptable to rapidly changing priorities and the ability to handle confidential information
Ability to perform repetitive tasks throughout the designated shift
Previous experience with projects an asset
Able to perform heavy lifting throughout the work day (up to 20kg)

Operations Administrator Resume Examples & Samples

Procure Managed Care Contractors in a competitive process that is fair and can withstand protests. Evaluate the contracts on an annual basis and amend/adjust as necessary
Spearhead MCO transition and readiness processes following contract award, including transfer of member data, assessment of MCO readiness (network adequacy, staffing adequacy, policy/ procedure development, and systems readiness)
Monitor the performance of contract managed care organizations. Complete reports, compliant with Federal Regulations, regarding the performance of MCOs
Review and analyze regulatory changes to assess impact on MCO contracts, Agency policies/ procedures/expectations, etc. Educate agency and make necessary contract and policy revisions
Act as agency Liaison/Content Expert for external stakeholders in various forums, including other state agencies and other states and Medicaid agencies
Coordinate with other AHCCCS divisions on a variety of issues (e.g. system development, network plans, corporate compliance, claims payment, business continuity, and member/provider community councils)
Solicit feedback on the performance of the MCOs from various stakeholders (providers, members, families, and industry developments). Use all sources of information to effect program changes as necessary to assure that the MCOs are meeting the needs of enrollees
Requires a Bachelor’s or higher degree in a health care related field
Demonstrated experience in methods to develop and administer managed care delivery systems including behavioral health
Proficient knowledge of the populations served by the AHCCCS' MCOs
Excellent interpersonal skills in one-on-one and up to large groups
Skilled in the analysis, evaluation, and resolution of complex problems
Proficient knowledge of Long-Term Care services and supports
Prefer a MBA, MPA, or MHA and 4-6 years’ experience in the health care field. At least 3 years of direct experience at a management or supervisory level in a MCO, operational management services consulting firm that provides services to MCOs or operational management in a health care environment may substitute for graduate education

NOC Operations Administrator Resume Examples & Samples

Post-secondary diploma in Computer Systems, Systems Administration, or a related discipline
Relevant experience in an IT Administration or Network Operations setting
Experience with Windows, Linux, UNIX (Sun Solaris), networking technology and email systems
Experience with Databases (Postgres, MySQL, Oracle, Sybase)
Experience with Apache, JBOSS, WebLogic
Experience with Internet technologies (Mail: SMTP, POP, IMAP ; Web: HTTP, HTTPS ; DNS)
Good communication skills and a positive attitude in stressful situations are required
Ability to troubleshoot hardware and software related issues
Positive attitude under stress
Flexibility to work a rotating shift including overnights and weekends is mandatory

Trade Operations Administrator Resume Examples & Samples

To monitor daily inbound and outbound shipments and process the movements through SAP GTS Customs module for handling by appointed Customs Broker
To update ABB product HTS / ECCN information via GTS and Amber Road where necessary
To understand Customs procedures, ensure the relevant declarations are correctly made and carry out reporting to ensure compliance
To comply with Company policies and procedures notably those associated to GDLI-30
Working closely with colleagues in Supply Chain domain to ensure the realization of a seamless supply chain
Ensuring all records are maintained and archived correctly
Providing reporting as required on day to day activities
Managing the movement of products in and out of various countries in accordance with organizational policy and procedure and to comply with relevant local, country and international laws and process
Managing the necessary documentation and online forms for the efficient, cost-effective and lawful execution of all import / export activities
Maintaining and sharing with colleagues as appropriate, personal knowledge of all relevant import/export law and procedures; tariffs and duties; licenses and restrictions
Communicating with export and import related authorities and suppliers, in all relevant territories and countries, as necessary to ensure efficient, positive and lawful relations, support and activities
Anticipating, researching and reporting on future changes in import / export laws and in relevant local territory practices, and ensuring such knowledge is factored into the planning of the company’s own strategy, resources and procedures
Planning and implementing import / export strategy and activities consistent with overall aims and requirements of the company
Monitoring and reporting on results relating to import / export activities
Planning and managing the effective and necessary conversation of weights, sizes, values and quality standards interpretations between importing and exporting systems and territories
Managing language and communications translation issues and activities as necessary to enable effective relations, distribution and integration of imported / exported products in conjunction with the various supply chain managers / administrators

Operations Administrator Resume Examples & Samples

Valid forklift certification, which meets OSHA requirements, is required to perform the essential duties of this job
Advanced Microsoft Excel and Word knowledge is required
SAP & Real SPC familiarity is preferred

Operations Administrator Asc Resume Examples & Samples

Strong experience in MS Office skills including Word document development/preparation and Excel spreadsheet compilation
Exceptionally strong organizational skills
Excellent communication and interpersonal skills with network/IT team personnel
Excellent formatting, grammar, punctuation, spelling and proof-reading skills
Adept at multi-tasking in order to meet changing priorities in a fast-paced environment
Prior experience in an IT organization a plus

Deposit Operations Administrator Resume Examples & Samples

Balances various GLs and DDA accounts
Researches and resolves and differences
Works InfoPath queues to ensure proper support for requests and then execute customer requests in various core processing platforms
Participate in ongoing training
Comply with all applicable federal and state laws and regulations
02

IT Operations Administrator Resume Examples & Samples

Responsible for Hardware, Operating System and Application support of the RND, Development, UAT, Warm Standby and LIVE Assureweb Portal environments
Monitor and support the LIVE Assureweb Portal to ensure 24/7 availability of all end-to-end services for portal users
Support code deployments and improvements to the Assureweb Portal environments
Perform other relevant operational activities as defined by the Portal Operations Team Framework (Backup, Service Continuity, Patching etc.)
Participate in the LIVE Portal On-Call Rota to provide support during evenings, nights and weekends
To understand and adhere to the IT Security Policies (including Data Protection and Retention) and report any security incident or breach of security Policy IT Security Manager
Experience of configuring and supporting a Microsoft Windows Server 2008 / 2012 Environment, including Web Server build and maintenance
Experience of supporting and implementing server based network infrastructures
General IT Troubleshooting Skills
Internet and Network Security Awareness
Understanding of Networking Technologies and LAN / WAN concepts
Knowledge of Server Hardware Technologies and Concepts (RAID, SAN, NAS)
Knowledge of Virtualisation Technologies
Knowledge of Backup Technologies
Knowledge of Anti-Virus and Firewall Technologies 
Knowledge of Load Balancing Technologies
Experience of supporting and working within a commercial internet based web application environment 
Experience in HP Server and Storage Technologies
Windows Server 2003 Support Skills
VMware ESX/vSphere
Powershell
DevOPs – Octopus deploy & Chef
Certificates
Backup Exec
McAfee ePO
BIG-IP F5 Load Balancers
HP EVA and MSA FC SAN Implementations
HP ProLiant Servers
Basic Linux Administration Skills
HP SIM
Basic MS SQL Server Administration
Application Performance Analysis / Load Testing / Performance Testing
MCP, MCSA, MCSE, MCTS, MCITP Windows Server 2012
VMware VCP

IT Operations Administrator Resume Examples & Samples

Be primary contact on IT desktop end-user support and IT operations administration
Facilitate desktop computer and phone equipment procurement, administration, and tracking
Administer IT systems including new user set-up, equipment, phones, passwords and access cards; file share and print and services configuration; end-user desktop training; server availability monitoring and troubleshooting; desktop application licensing, deployment, and administration; service contracts relating to IT services such as internet and phone; supervise and develop support technician; administer email; develop and maintain associated documentation of related processes, policies, and procedures
Collaborate with IT internal systems engineering and business application development team as well as external service providers as needed to implement solutions and ensure a high-level of support and availability to end-users
Maintain a support and administration project task list and manage priorities to best meet the needs of the organization
Develop, document, and communicate support and administration project details including budgets, technical purchase specifications, service and support requirements, implementation tasks and schedules, integration strategies, internal and external resource requirements, fallback factors and strategies, and on-going administration and maintenance
Provide lifecycle management including initial solution architectural and administrative documentation, incremental expansion plans and strategies, and solution conversion and end-of-life project plans
Bachelor of Science, Computer Science or related field preferred
3-5+ years’ experience as IT operations admin role in a global corporate environment
Active Directory
Windows Server
File/ Print Services
MicroSoft Office Suite
MS Exchange On-line
Voice-Over-IP Phone Systems
Data and Voice Services
Desktop Administration and Support
Remote Desktop Support
IT Procurement
Software Licensing
Mac OSX (Secondary) Environment Support
Equipment: Specifying, ordering, managing asset lifecycle
Internal and External Business Contacts: Primary internal interface is IT; external include tech vendors, service providers, and consultants

National Operations Administrator Resume Examples & Samples

Takes blanks from weekly Quality Of Service (QOS) Survey Blanks file and obtains QOS contact information from Customer Service Engineers (CSEs); e-mails to Raleigh also reports out the QOS reports and surveys to the appropriate area manager and customer service engineer
Monitors and manages Oracle Electronic Timecard (eTC) for the area, including performing audits, making changes to Oracle, entering manual entries, submitting exception reports, running queries, opening billable tickets-revenue reports, working on open billable tickets, creating admin service requests, serving as Oracle point of contact, and tracking down necessary information to close service requests
Conducts Onboarding and training sessions for new customer service engineers; Orders laptop, Outlook access, Oracle access, Sets up in Oracle, Create Admin Service Requests, Personal Protective Equipment (PPE), toolkits, and handles orientation for CSE Admin work
Distributes incentive and commission payout information; Confirm headcount with payroll and then E-mail individual CSE payout information for Incentives and Commissions
Handles Invoicing; conducts research, sets up suppliers, codes, preps and obtains Signatures for Invoices, ensures they are entered in service request, in assigned MarkView box. This includes vendor non-Preventative Maintenance Expenses
Completes office administrative duties including, but not limited to, orders office supplies; maintains office equipment; sets up conference calls; serves as first point of contact for the staff; provides customer site requirement letters; and handles all mailing and shipping, including administrating the FedEx account for the area
Distributes Performance Appraisal Development scores (PAD) by E-mailing individual Customer Service Engineers their monthly Performance Appraisal Development (PAD) scores
Secures Purchase Orders for CSE working with CSE, vendor and purchasing group to assure POs are secured in timely fashion in order for jobs to be performed, manages Pro-Cards (p-Cards) , collects invoices, and codes in system
Maintains On Call Schedule. Keeps records and schedule of Vacation, Personal Time Off, (benefit time) of the CSEs
Performs Ad-Hoc projects and coordinates all Management requests (i.e. Grass Roots, Office move, lawsuits, Inventory Variance, Revenue Capturing, helping other departments.)
Log all Battery Disposal Environmental Protection Agency Compliance forms, ensure they're attached to the related Service Request, and send to Environmental Health and Safety Manager. Log checks received and send to Raleigh
Bachelor’s degree from an accredited institution is required
Minimum of 3 years of administrative or customer support experience
Relocation assistance is not available for this position. Only candidates within a 50 mile radius of the facility will be considered
Bachelor’s degree in business administration or management from an accredited institution is preferred
Knowledge of Oracle, Markview, PRMS, and Cognos
Minimum of 1 year of experience supporting a remote population
Ability to work independently and in a team environment; to communicate articulately, confidently, and professionally across many organizational levels and functions; and effectively build rapport with stakeholders
Ability to demonstrate attention to detail
Ability to handle change in a fast-paced environment
Ability to demonstrate proficiency with Microsoft applications (PowerPoint, Outlook, Word, Access, and Excel)
Ability to multi-task, prioritize and complete requests and assignments in a timely manner
Ability to collaborate and work cross-functionally to maximize business results and positive customer experiences

Business Operations Administrator Resume Examples & Samples

Previous work as an Administrator in a busy office environment
Proficient in MS Office – in particular Word and Excel (training on Visio for the maintenance of the organisation chart)
Strong communication skills – written and verbal

Globus Operations Administrator Resume Examples & Samples

Act as primary liaison for administrative functions and activities to building management and other UChicago tenants, including oversight of facilities services and office maintenance, and office access for staff, business visitors, and other guests
Create and track customer-facing documents, including quotes and invoices
Create account reporting, budgets, and other financial information as appropriate, including tracking payments received and depositing cash
Provide advanced and on-site administration of marketing and other events, including troubleshooting and technical support for events with attendees from multiple sites (Adobe Connect, Skype, Blue Jeans, etc.), and creating and compiling customer-facing collateral, scheduling and coordinating shipments for conference exhibit materials
Coordinate meeting schedules, and maintain individual and shared calendars
Arrange business travel for Globus staff, some of which may involve coordinating complex travel schedules for multiple people
Complete expense reports for Globus staff
Increase efficiency of administrative functions and improve service quality by streamlining processes and modifying procedures, and applying new tools
Manage procurement of office equipment, identifying suitable products and negotiating with suppliers as necessary; order and coordinate weekly team lunches, ensure kitchen is adequately stocked with supplies and refreshments, and manage catering for special events
Receive and distribute shipments and mail

Retailer Operations Administrator Resume Examples & Samples

Preparation of all legal agreements, amendments, default notices, as they relate to Petroleum’s Method of Business. Maintain the integrity of the data by performing proper QA of all these documents & details
Initiate and administer various processes for the entire petroleum network (290+ sites) (e.g. annual renewals, Retailer Changeovers, reconciliations etc.)
Administer projects from the Petroleum Network Development Schedule
Administer and manage Letters of Credit ($6 million total) and Reporting
Identify trends & provide recommendations on ways to reduce costs as it relates to various expenses
Maintain and update the AS400 system with new site information, allowance changes, licence rates and contract dates. Ensure the integrity of the data and proper set up is executed

Systems Operations Administrator Resume Examples & Samples

Process applicants for ID cards
Process ID card applications
Perform quality control checks
Process access control requests
Prepare system generated reports
Prepare status reports
Provide customer service support
Provide training
Update files
Identify and resolve ID card problems
Identify and resolve access control problems
Performs assigned duties in an satisfactory manner
Works well with co-workers and supervisors
Observes work hours
Demonstrates punctuality
Maintains good relations with the public
Wears business casual attire
Minimum 1 years of clerical and data entry experience
Good typing skills (30 WPM)
Ability to perform work with minimal supervision
Good working knowledge of Microsoft Windows Applications/Programs

100

Business Process Operations Administrator Resume Examples & Samples

Processing of business operations using company systems: Vote Processing, Validation of scanned votes, Vote Reporting, Filling vote reports, Batching, Splits, and other documents
Capturing alpha/numeric data timely and with solid accuracy into 2 unique computer systems
Electronic verification of data input by others in the unit
Sorting and batching incoming mail
Supporting NOBO List and Analytical Report processing using MUSIC and Workflow systems and responding to client inquiries
Maintain and update NOBO List and Analytical Report information on databases
NOBO list upload and inform transfer agents when available
Overtime is required during the proxy season (March -- May) and whenever required, based on processing volumes

101

Operations Administrator Resume Examples & Samples

Assist manager and supervisors in preparing, tracking, and managing the operational and capital budgets
Prepare invoices and enter into Lawson accounting system
Generate contracts, prepare general service agreements, work directives and request for services or materials
Time sheet review and entry into the HBS payroll system, maintain records including tracking of lost time, vacations and other employee records
Data entry for training records into the OQ ISNetworld program and tracking of company fleet vehicles
Maintain filing system for general office and DOT forms
Generate requisitions and do receiving in Lawson Procurement System
Reconcile and enter individual expense report coding into Lawson software
Inventory management including issuing, transferring, and auditing stock
Answering phones
Job level commensurate with skills, knowledge and experience
3 to 5 years experience in office administration
Familiarity with budget development and cost tracking experience
Ability to demonstrate proficiency with Microsoft Office products (Excel, Word, Outlook, and PowerPoint) and other general computer skills
Self starter, able to learn on an individual basis, keep required work schedules, focus attention on details, and follow work rules
Ability to effectively plan, organize, prioritize and complete work with a minimum of supervision
Work in a team environment, take direction from and provide support to multiple supervisors, function in a multi-task environment to meet deadlines
Above the minimum requirements; not required but advantageous in this position: Bachelor’s Degree in Business Related field preferred but not required

102

Department Operations Administrator Resume Examples & Samples

Organizational and planning/problem solving skills
Ability to interact well with a variety of personalities and individuals at all levels
Basic accounting skills and familiarity with financial statements
Computer proficiency to include Microsoft Office
Ability to handle and work well under pressure
Be multi-task oriented and capable of prioritizing workloads to meet deadlines
The ability to supervise others
Advanced proficiency with Microsoft Office Suite (Word, Excel, and PowerPoint) and FileMaker Pro
Familiarity with Google Docs and Google Calendar
Advanced accounting skills
Familiarity with automated financial systems (e.g., Banner or equivalent)

103

Employee Success Operations Administrator Resume Examples & Samples

Manage employee and pay data process and internal controls
Maintains a high level of confidentiality in accordance with Health Insurance Portability and Accountability Act (HIPAA) regulations
Work in close partnership with the Recruitment and payroll teams
Support voluntary and involuntary separation processes in partnership with Employee Relations
Serve as the audit function for the operations team
Responsible for New Hires' systematic on boarding from Peopleforce, Workday, Supportforce and I9 Tracker
Backup support to other team members on daily tasks
Support standard and ad hoc reports, templates, dashboards, scorecards, and metrics
Perform the procedural steps for downloading of data through multiple tools and methods
Identify and participate in continuous improvement initiatives
Bachelors' degree required
2 years previous experience in human resources
Proficiency in Workday or other HRIS applications
Ability to: analyze, and interpret employee/employment data
A minimum 6 months experience in one or more of the following areas: project management, HR system support, customer support, reporting
Proficiency in employee or customer experience through written and verbal communications
Must be capable of multi-tasking in a busy, high-volume environment and have the ability to effectively manage time, prioritize tasks and work within deadlines
Must be well organized with keen attention to detail with demonstrated effective follow-up skills
Regular and predictable attendance is required
High degree of motivation and initiative
Maintain acceptable level of commitment which includes more than just showing up for work, more than just performing expectations, seeking out additional responsibilities, volunteering for special projects, identifying oneself as a go-to individual, flexibility with change and a passion for the team, the employee experience and the company
Ability to adapt to an ever-changing environment

104

Email Operations Administrator Resume Examples & Samples

1 – 3 years Microsoft Exchange & Active Directory experience
HS diploma
Familiar with Remedy ticketing software
Ability to focus on ticketing system for sustained periods
Ability to follow standard operating procedures
Possess strong oral and written communication skills to escalate problems encountered
Possess basic literacy in Microsoft Windows Server environment
Comply with ticket data entry standards

105

Operations Administrator Resume Examples & Samples

Input of transactions into payment system and SWIFT system
Input of accounting vouchers
Processing transactions and general customer service
Previous bank operations position a plus
One year of experience in financial industry and general knowledge of banking industry
Some knowledge of SWIFT messages and wire transfer processing
General knowledge of Banking operations Specialized knowledge of payment processing preferred but not required

106

BDS Operations Administrator Resume Examples & Samples

1-3 years industry experience preferred
Financial experience preferred
Excellent oral/written communication skills
Strong customer service and multitasking abilities

107

Technical Operations Administrator Resume Examples & Samples

Under limited supervision, performing real-time monitoring of systems for software and hardware errors, application failures and network incidents
Executing the Incident Management process and fulfilling associated obligations of the Incident Management Assistant which is a part of Major Incident Management process
Monitoring market data connectivity issues with clients, exchanges, market centers, and network providers
Performing real-time monitoring of batch processes, end of day jobs, automated system startup & shutdown of systems
Detecting, solving and escalating Incidents to appropriate support teams around the globe
Assuring well balanced monitoring by identifying optimization opportunities and cooperating with appropriate support teams
Updating associated documentation and procedures as directed
Excellent communication skills are required, inclusive of strong verbal and writing capabilities

108

Operations Administrator Resume Examples & Samples

Data entry of purchase orders into SAP
Aligning Purchase Order delivery dates with SAP dates
Coordinating with Master Scheduling
Update the delivery matrix excel file
Obtaining shippers from various UTAS facilities
Data entry of shipping information into Boeing's system
Analyzing On Time Delivery (OTD) performance
Assisting with reconciling aging receivables
Other functions with Contracts group as needed
Must work well in a team environment
Good communication skills needed to work closely with Program Office, Master Scheduling/ Production Control, Operations, Supply Chain and external Customers
Must be proficient in MS Office, Excel, and SAP
Ability to provide support after-hours and on the weekend, as needed
Must be authorized to work in the U.S. without sponsorship

109

Channel Operations Administrator Resume Examples & Samples

Customer oriented, able to communicate with top Barco partners in a relevant manner
Has a sense of urgency
Ability to work internationally
Fluent in English (other language is a plus)
Strong skills in words and excel
Strong attention to details, very analytical
Organised

110

Bank Operations Administrator Resume Examples & Samples

Research payment exception items, post payments to Nordstrom accounts or return unprocessed items to customers
Process non-conforming payments, including debt management recovery for Nordstrom VISA and Retail cards received from other Nordstrom facilities and vendors
Coordinate processing of Corporate Card personal payments with Corporate Card Administrators
Balance and prepare daily deposit for internal payment processing depository account
Investigate and process Credit Balance Refund requests, Gift Certificates, Nordy Notes and Gift Cards
Review cardholder inquires received from the legal post office box, providing resolution or entering item into dispute process for further research
Maintain regulatory compliance of customer cease and desist requests
Decision payments in Exception Management queue
Respond to customer and financial institution telephone inquiries regarding depository accounts, payment processing and related bank operations
High school, GED or vocational school diploma is required
Minimum of one year of job related experience is required. General knowledge of bank operations systems applications and one year of credit banking related experience is preferred
Working knowledge of Microsoft Office with a beginning to intermediate level of proficiency in e-mail (Outlook), word processing (Word) and spreadsheet (Excel) software applications is required
Ability to be flexible and deal with changing priorities
Ability to effectively communicate, both orally and in writing
Ability to process banking transactions accurately and in a timely manner
Ability to develop and maintain effective working relationships with employees and customers

111

Temporary Operations Administrator Resume Examples & Samples

Management of CMS relationship and dashboard
Payroll timekeeper in Workday system
Purchase Order management for non-material purchase orders
OSHA record keeping (injury reporting, worker comp, etc.)
Daily entry of distilled spirits for the distillery
Transfer of spirits to warehouse
Safety Leader for Woodford: log all permits and metrics paperwork
Participate on Safety Committee to capture notes and support follow-up items
Complete finished goods physical inventory recap
Record grain receipts and usage in SAP
Complete and submit the monthly grain usage recap to the Manager of Strategic Sourcing/Commodities
Responsibilities for capital projects – generate monthly capital spending reports, complete and submit project close-out requests to corporate accounting, circulate Capital Approval Request forms for approval
Participate in warehouse physical inventory counts and provide recap of issues/outages to controller after inventories are completed
Monthly reporting – gauge reports to OPG summary, dump activity, cost charts
Quality charge backs
Submit and process production-related invoices in Prodagio
Office Supply ordering
Employee engagement events coordination - coordination for communication meetings (room reservation, triage / coordination on Q&A from the suggestion box, etc.)

112

Operations Administrator Resume Examples & Samples

Ensuring regulatory compliance is followed
Strong data entry and administrative skills – both alpha and numeric
A high attention to detail
Demonstrable experience in a processing/operational environment

113

Operations Administrator Resume Examples & Samples

Following Sandvik EHS directives
Preparation of routine reports and presentations as needed
Administration support of Kronos timekeeping system including adding and deleting users, updating cost centers, pay rule, supervisor, and other employee information, as well as, sign off of time cards and submission of payroll files to payroll
Coordinating Sandvik Hyperion remote team member visits including hotel, transportation, meal, and event planning
Supporting coordination of mailings & mass communications
Submitting ad hoc payment adjustments and/or special payments to payroll on a bi-weekly basis
Completing certificates for Recognition awards and SCAN Plus awards
Completing expense reporting for departmental p-card and processing invoices for payment
Preparing and scheduling new employee orientation for client group and supporting onboarding of new hire including processing new hires into the appropriate systems, securing technology requirements, etc
Completing all items related to exit checklist for client group including terminations from systems
Checking the suggestion box and mail boxes and distributing to appropriate parties
Preparing all requested reporting including Fair Play, Seniority Listings, Birthday & Anniversary data, and Salary Planning data
Preparing all departmental data preparation including Performance Management, Bonuses (quarterly/annual; exempt/non-exempt), Step Progression Increase including notifications, and others as needed
Supporting the Performance Management process including manager follow-up, data audit, and scheduling as required
Supporting Employee Survey administration as required
Drafting and posting employee announcements to bulletin boards

114

Programming Operations Administrator Resume Examples & Samples

Enter barter contracts into Wide Orbit Programming System (WOP), link contracts to product in WOP, and keep local transmission schedule up to date. Provide backup to assist Program Services Coordinators if necessary
Assist the Program Director with building out future program schedules for primary channel and secondary duopoly station
Prepare and distribute operational memos to master control and other departments for special event programming/sports telecasts with detailed information
Process and enter Public Service Announcements (PSAs) in WOP
Communicate with ABC Affiliate Relations to provide preemption reports and follow up regarding all clearances, interruptions, etc. per ABC Affiliate Agreement, when applicable
Prepare reports in ABC’s E-Affidavit System
Participate in Syndication Representatives meetings to introduce new programs for acquisition, when needed
Prepare and file FCC quarterly reports by the required deadline
Follow all FCC Closed Captioning requirements and respond timely to viewer complaints
Order LIVE Closed Captioning for local program specials, news coverage, etc
Respond to viewer e-mails or provide an in-person response
Enter travel and expense reports (T&E’s)
Provide backup for new employee orientation/new hire packages when needed
Provide backup for the switchboard operator during lunch break on designated days
Initiate and provide support for specific station events/initiatives
Initiate and follow through on work projects; meeting and respecting deadlines
Other duties and projects as assigned
3-5 years of broadcast industry experience
Bachelor’s degree preferred
Proficient in MS Office required
Knowledge of Wide Orbit Programming Systems preferred
Good communication skills in verbal and written form and have the ability to converse with a diverse group of people

115

Operations Administrator Resume Examples & Samples

Set up new accounts within our trust accounting system and our trading platform
Gather responses for voluntary corporate actions. Process mandatory corporate actions within our trading platform
1-2 years of Investment Operations and/or Accounting experience

116

Platform Operations Administrator Resume Examples & Samples

Processing and authorising of applications, client & adviser maintenance, payment processing and asset transfer requests
Working collaboratively with peers to ensure work is processed accurately and SLA is maintained, liaising with both internal and external stakeholders to ensure the successful completing of requests to solve issues and meet client needs
Understanding all aspects of processing, with focus on legislative, risk and reputational implications, maintaining procedures via the SSC&O's knowledge management tool
The ability to develop and maintain effective relationships with internal clients
Proven history of high performance

117

Product Operations Administrator Resume Examples & Samples

Your prime responsibility is the housekeeping of the product master data mailbox and focus on issue resolution, take appropriate actions and priorities to ensure timely handling of master data requests for both CMS and ES business. Address resource or process issues to proper owners
Implement strategic product initiatives as defined by Global Product Management using standardized operational processes
Introduce products in our system on request of Global Product Management and ensure correct product master data are assembled timely in cooperation with the responsible business owner and get entered in the system in an accurate way to support the sales, supply chain and manufacturing process
Provide the business daily and critical SAP support for MM from a crisis management and order fulfilment point of view to allow product can be delivered to our customers even when existing procedures cannot be followed
Coordinate product rationalization activities as requested by Global Product Management (analysis/SAP material changes/communication to commercial/internal)
System Maintenance: Insure product-line related information in all databases is current and complete (SAP related data such as sales statuses, product hierarchies, price…)
Ensure price book (base material) prices for assigned product lines are maintained in SAP as directed by Global Product Management
Coordinate management of change requests, plant and sales org extensions, pack type additions…
Minimum a Bachelor’s Degree or equivalent knowledge and experience
Good administrative skills
Languages: Dutch and English (oral and written) – other European languages can be an advantage
PC skills : MS Office (Outlook, Word, Excel, Powerpoint…), good knowledge of Excel and data analysis, SAP knowledge is a plus but not required
Chemical knowledge is an advantage (but not necessary)
Well-organized and structured planner
An independent worker as well as a team player
Stringent worker with eye for detail
You have the natural drive for bringing solutions
You have the ability to prioritize and handle multiple topics, you can work under pressure and deadlines

118

Operations Administrator Resume Examples & Samples

Ensuring that our customers come first is a key responsibility of the role
Processing all client requests through the new business stage / life cycle of their policies. This will involve ensuring that requests are processed in accordance with product rules and the company's processes and procedures
Dealing with clients and brokers over the phone
Complaints handling
Keeping abreast of legislative and industry changes and incorporating these into Company practice
Interacting with other areas of the business e,g,Sales, Propositions, Compliance etc to improve how we work

119

Director of Operations / Administrator Resume Examples & Samples

Responsible for and causes compliance with all regulations, laws, policies and procedures applicable to home health and reimbursement issues. Educates all staff members about state and federal rules and regulations as well as ACHC, and other regulatory agencies standards. Oversees the implementation of agency policies and procedures Educate all staff members about state and federal rules and regulations
Participates with the physician, referral sources, and professional staff in decisions regarding patient eligibility and suitability for home care services
Acts as a liaison between staff, patients, physicians, and other health care providers
Recruit, hire, assign, evaluate and develop staff to ensure delivery of quality care to patients
some requirements are state specific and require a Registered Nurse with a Baccalaureate or higher degree and specific supervisory and experience in a home care setting

120

Director of Operations / Administrator Resume Examples & Samples

Assure state and federal regulatory compliance applicable to home health and reimbursement issues
Educate all staff members about state and federal rules and regulations
Continually monitors clinical episode management and provide direction/redirection as necessary
Recruit, hire, orient, assign, evaluate and guide staff positions to meet agency and patient needs
Current and unencumbered license to practice as a Registered Nurse specific to that state the employee is assigned to work by the company with at least one (1) year supervisory or administrative experience in home health care, hospice care, or related health programs
The mutual recognition model of nurse licensure allows a nurse to have one license (in his or her state of residency) and to practice in other states (both physical and electronic), subject to each state’s practice law and regulation

121

Operations Administrator Resume Examples & Samples

Enter information into various computer programs
Monitor programs
General clerical duties, including filing, photocopying, faxing, US mail, FedEx shipments, answering phones
Reconcile terminal inventories
Manage inventory of petroleum products, order as necessary
Assist in planning and maintaining manager schedule and the team
Plan events and coordinate for meetings and functions
Manage 3rd party driver training for orientation and recertification requirements
Manage and provide employee and contractor training requirements
Manage general office issues and maintain business supplies for the operation
Be a safety leader. Be the team SQE leader
Track critical deadlines and follow up on specific issues on behalf of team
Develop working knowledge of appropriate policies, practices and procedures
Write and/or assist in writing site specific procedures
Write and/or assist in writing LOTO (lock out, tag out) procedures
Assist with P/L statements, forecasting spend, and budgeting
Assist with minor housekeeping duties in and around the terminal office
Perform other duties as trained and assigned
Manage accounts payables
Travel to obtain training as required
Monitor data for inconsistencies and errors
Adhere to all Kinder Morgan policies and procedures
Understand and assist with emergency response equipment as necessary
Calculate payroll and submit to Manager for approval
Manage and update trailer certifications in TMS
Complete submit and file monthly Federal Reports
1 - 3 years’ experience working with a computerized equipment and/or experience entering data
Knowledge of office terminology and equipment . Business mathematics
Ability to solve practical problems
Excellent organizational skills and able to multi-task
Strong communication skills, both oral/written
Ability to interpret written and oral instructions

122

Issuer Operations Administrator Resume Examples & Samples

Complete various duties on company systems and applications, including Microsoft Access, Excel, Proxy Plus, and MUSIC (Proxy Coding, QC, and pre-billing)
Extrapolate and input large quantities of data, alpha and numeric (in combination) from source materials, in a timely manner in a unique computer system (Proxy Plus) for output data
Ensure quality control of information, audit output documentation for grammar, and comprehension and comparison to source materials. Evaluate the validity of the documents to be entered, recognizing and reporting any deficiencies to Client Relationship Managers
Enter all mailing details (including number of holders, package weight, and any additional fees) into company systems for pre-billing purposes, and coordinate confirmations and requests with India team
Verify material destinations and alert U.S. office of Omnibus Process requirement
Liaise with Proxy Coding and Finance groups, as required
Re-route Reorg Data reports, as required
Overtime is required during the proxy season and whenever required, based on processing volumes

123

Business Process Operations Administrator Resume Examples & Samples

To input large quantities of alpha/numeric data in a timely and highly accurate manner into 2 unique computer systems
Completion of various duties on company system (vote processing and scanning of votes)
Filling vote reports, batching, splits, and other documents
Assisting with NOBO list and Analytical Report requests and inquires
Maintain and update NOBO list and Analytical Report information and database
Request, prepare and generate daily NOBO lists and Analytical Reports using MUSIC
Process NOBO list web site upload and inform transfer agents when available

124

Operations Administrator Resume Examples & Samples

Knowledge in primary and excess lines for rating and policy issuance, underwriting
Minimum 10 years experience in property/casualty insurance
Training in supervisory techniques, administrative management and project control
Ability to direct the work of others

125

Service Operations Administrator Resume Examples & Samples

Excel (Advanced) -- example: Pivot tables, index/match, macros and advanced application formulas
Databases -- example: Oracle Discoverer, SQL, Access, etc
QuickBase (Intuit) -- Project Management
Baan (ERP/MRP); SAP, Oracle

126

Business Operations Administrator Resume Examples & Samples

Handling of inbound calls from all selling agents, corporate head offices and some corporate consumers and airlines
To action and respond to non-voice queries, balance enquiries, transactional queries, and general assistance
Perform E-Banking, ensuring all internet banking requests from customers are authorised and any errors are corrected
To assist selling agents and head office locations in setting up of user access and maintaining relevant security of their accounts
Performing batch uploads and reloads of cards, and processing some manual payments
Assist and process replacement of all cards globally
Investigate failed transactions and anomalies raised from finance
Assist with Corporate balance enquiry’s providing detailed information for the Cardholders
Assist worldwide clients with the batch uploading of funds within the required SLA’s
Process and log balance transfers and charity donation requests
Assist with the approval of cardholder cash outs received from the Service Centre
Process cardholder amendments on their accounts within the agreed SLA’s
Process all UK SC online orders to ensure they are distributed within the agreed SLA’s
To liaise with various technical and testing teams in order to test systems before launch
Accuracy and attention to detail, with excellent organisational skills
Confidence in communicating with internal and external customers
Flexible attitude to work
Ability to work independently, demonstrate initiative and be self-motivated
Experience working in operational teams and call handling is desirable

127

Ffice Operations Administrator Resume Examples & Samples

Proven experience with Microsoft Office 365 (including hybrid) services, design, topology, and products including but not limited to: Exchange SharePoint online, Skype for Business, Yammer, Microsoft Delve, OneDrive for Business, Flow and PowerApps
Significant experience with Microsoft Exchange services, design and topology
In depth understanding of the capabilities of MS Office 365
Expertise MUST include architectural design, development, migration, management and supporting O365 implementation
Proven experience with Microsoft Lync/Skype of Business (including voice) services, design and topology
Proven experience with standing up an Office 365 tenant and primary customer domain and if needed, any needed sub-domain configurations
Proven experience with Design and development of migration strategies and Service Management services for all technical solution components relevant to this role
Experience designing and implementing automation capabilities

128

Senior Technical Operations Administrator Resume Examples & Samples

Bachelor’s or higher degree required (or equivalent). Related experience above the minimum required can be used in place of a degree
Minimum three years relevant work experience working in a face-paced high-demand operations department
Extensive knowledge of three or more technology domains including Administration of Windows/Unix Server Family Products, Active Directory and virtualization technologies (VMware preferred), LAN/WAN, Cisco Routers/Switches and TCP/IP, Telecom, VOIP and related voice technology, storage platforms and backup technology, database Administration, SQL and SQL Scripting, DB account administration, and application support
Expert knowledge of at least 1 scripting language: Perl, Powershell, BASH, VB, etc
Deep understanding of technical system interrelationships and quickly assess impact of subsystem performance on overall system
Strong analytical skills and experience in collating and interpreting data from various sources
Extensive experience in trouble shooting and providing information for root cause analysis

129

Technical Operations Administrator Resume Examples & Samples

Bachelor’s Degree or equivalent experience. Related experience above the minimum required can be used in place of a degree
Understanding of three or more technology domains including Administration of Windows/Unix Server Family Products, Active Directory and virtualization technologies (VMware preferred), LAN/WAN, Cisco Routers/Switches and TCP/IP, Telecom, VOIP and related voice technology, storage platforms and backup technology, database Administration, SQL and SQL Scripting, and DB account administration
Ability to understand technical system interrelationships and quickly assess impact of subsystem performance on overall system
Ability to assess and prioritize faults and respond or escalate accordingly
Experience in trouble shooting and conducting root cause analysis
Solid analytical, problem solving and research skills coupled with sound independent judgment
Ability to work night shifts (e.g. 7am-7:30pm, 3 day work week plus overtime as required)

130

Operations Administrator Resume Examples & Samples

Manage new account set up processes, working with internal clients to ensure account documentation is complete and on file
Respond to tasks and emails daily to research, maintain and update client data as needed
Handle department administrative duties such as booking conference rooms and filing monthly expense reports
Assist in reconciliation of accounts and running daily processes to ensure accuracy of data
Take a proactive approach to problem solving and aim for regular process improvement
Assist with quarterly fee billing and client statements as needed
Must be able to learn to work in multiple computer systems
Positive attitude and willingness to go above and beyond in providing customer service to associates within the firm
Enjoy working in a team environment

131

Alliances Operations Administrator Resume Examples & Samples

Exceptional organizational skills and ability to handle multiple priorities simultaneously
Exceptional oral and written communication
Ability to communicate with senior executives and cross functional teams
Ability to adapt quickly to a changing environment
Extensive MS Office software skills are required (Word, PowerPoint, Excel, Outlook, SharePoint)
Salesforce.com experience
Previous experience with external facing Partner programs is a plus

132

Operations Administrator, Junior Resume Examples & Samples

Gather and process personnel and technical data, maintain spreadsheets, produce reports, and maintain schedules and calendars
Maintain, update, and enhance the organization of a web based portal utilized for the repository, storage, and library of division technical and administrative data as well as a web based ticket system used for task management and tracking
Coordinate and maintain a schedule of network outages and maintenance activities as well as draft and send outage notifications and updates to customer representatives
Coordinate with network engineers serving as project leads to ensure project status and schedules are maintained and updated on a daily or weekly basis
Generate forms and documents including development of new templates, procedures, and policies as appropriate
Process monthly reports, travel request, purchase orders will be received, processed, and maintained
Prepare weekly and monthly reports on task completion, as well as other reports including technical research and data/inventory collection on network systems
Maintain tracking of personnel training requirements and completion
Draft correspondence and prepare presentations
Strong experience in developing and/or utilizing web based portals, blogs, repositories, or learning centers including development of new and organization of content
Experience with Confluence, JIRA, or Remedy, a plus
Experience maintaining schedules, calendars, and task assignment/completion tracking
Must be able to work with little supervision and can take charge of tasks through completion

133

Operations Administrator Resume Examples & Samples

1-3 years administrative experience
Data analysis or data admin experience
Associate degree in related field

134

Operations Administrator Resume Examples & Samples

Daily administration of operations sales and receipts
Completion of billing related ie invoices systems & paperwork
Action and respond to administration related queries
Co-ordination and control of uniform allocation and purchases and stock control
Attendance at investigation, disciplinary and grievance meetings to take notes
Liaise with central recruitment teams, coordinate and manage referencing process in accordance with Company policy and standards set of DfT and relevant airport authority
Proven administration and organisation skills
Proficient in the use of Microsoft Office (specifically Excel & Word)
Ability to communicate successfully at all levels both orally and written
Proven ability to work on own initiative and effective at working in an autonomous environment
Analytical approach to problem
Excellent leadership, personal and communication skills are essential as is the need to be both adaptable and flexible
Must be self-motivated and forward thinking

135

Operations Administrator Resume Examples & Samples

Manage the flow of information regarding status of customer orders and deliveries, follow-up service, etc. between the service center and the design center staff
Ensure all cash transactions, including charge cards and bank deposits, are reconciled, properly deposited and accurately recorded in the ledger. Process blind cash balancing and exceptions
Review and control open order, inventory reports and workroom logs. Communicate to design teams as needed
Identify unrecorded delivered sales and implement procedures to prevent future occurrences
Assist with cycle counts/inventory control
Handle incoming communication from customers. Research and resolve customer inquiries in accordance with company guidelines. Monitor customer problems and identify recurring issues and trends
Update and monitor service work orders
Maintain petty cash fund ensuring appropriate approval on all petty cash expenditures
Coordinate with the Design Team to provide exceptional service to customers, before and after the sale
Work cooperatively in maintaining a neat and orderly Design Studio projection
Assist customers, front desk, and design consultants as needed
Contribute ideas and suggestions that will improve our ability to provide exceptional customer service

136

Group Operations Administrator Resume Examples & Samples

Maintain and update our SMR Sharepoint. This is the repository to store as evidence all meeting minutes, deliverables and actions under the SMR Governance Framework, a key UK Regulatory requirement
Support the Supervisor deep dive challenges by capturing and tracking actions
Assisting in the updating and maintenance of documentation required under the SMR, e.g. role profiles and Departmental Governance Handbook
Assisting in the co-ordination of initiatives across Group Operations that relate to UK Entities in support of SMR
Maintaining the TACC Intranet Webpages
Preparation and maintenance of the Organisation charts for the TACC function and UK IB Entities
Maintenance of the OE code and cost centre structure for the function
Ensure consistency of the global Business Continuity plans across the TACC global organisation
Assist with the data collation and preparation of powerpoint presentations for external or global meetings and staff communications such as Town Halls
Assist with travel booking and expense management

137

Neidl IT Operations Administrator Resume Examples & Samples

Criminal Background Check:To be completed in accordance with BU Public Safety guidelines and all federal, state and local laws and regulations
Basic Background Check:Includes, but is not limited to, verification of
Department of Justice Criminal Background Check and Fingerprinting:To be completed in accordance with CDC requirements as part of application to have access to Select Agents
Select Agent Use Approval:to be completed in accordance with all regulations including the requirements of the Boston Public Health Commission (BPHC), Institutional Biosafety Committee (IBC) and the Center for Disease Control (CDC)

138

Adjunct Operations Administrator Resume Examples & Samples

Act as a first point of contact for all Adjuncts day to day queries
Active relationship management with all Adjuncts
Management of the Adjunct agreement process to include laying out the terms and expectations of the role
Update and maintain the skills database and Adjunct bios
Develop and implement processes/systems to help support the tracking of Faculty and Adjuncts (including costs and optimum utilisation)
Produce regular reports on usage, bookings, cost, actual vs forecast and other financial data
Assist the Adjunct Network Director with ensuring the Adjuncts are informed of business updates and the business landscape at Ashridge to include invites to Faculty meetings, learning bytes etc
Organise events to allow Adjuncts to showcase their style and expertise to Ashridge Faculty, sales and marketing
Create and regularly update Canvas platform for induction and ongoing communication with adjuncts
Set up a system/database to capture programme feedback and allows reporting functionality and provide Adjuncts with feedback from programme/client directors after sessions
Co-ordinate Adjunct attendance at Ashridge events e.g. Faculty days
Support the administration of Adjunct recruitment and induction to include drawing up agreements, attaining references etc
Support the annual review and update of Adjunct agreement template
Arrange admin and system set up, arranging SF training, set up emails, manage email groups, SF licences etc
Provide ad hoc and regular reporting on Adjunct engagement and contribution
Organised, detail orientated, able to multi-task and meet deadlines in a pressurized environment
Proactive with a positive attitude, someone who embraces change and loves building relationships
A relationship-builder who strives to understand pressures and priorities of others, a team player who sees no boundaries
Technically confident, a quick learner and with strong computer skills e.g. Microsoft packages, SalesForce, Canvas
Has an analytical brain - able to identify trends and anomalies in large sets of data
An excellent communicator both written and verbal, a good listener and clearly credible with clients and faculty
Able to negotiate and influence at all levels e.g. to agree responsibilities within a team

139

Operations Administrator Resume Examples & Samples

Support Operational Management in day to day administration
Copy and distribute internal and external communications
Organize internal and external meetings
Manage time, resources, work flow for various projects and goal initiatives as required by Managers
Liaison between Management and various internal and external entities, as required
Draft correspondence for Operational Management
Develop documents, some of a highly confidential/sensitive nature, with high degree of speed and accuracy
Work closely with Executive Assistant with the organizing of Company All Hands Meeting, Departmental offsite(s) and another events as required
Make travel arrangements as required for Management
Process Travel and Expense Reports
Track and help manage data for department budget forecast
Other tasks as assigned
Support administration of SharePoint site
Experience with Microsoft Office tools with emphasis on MS Word, MS Excel, MS Project, MS Outlook and Internet Explorer, SharePoint
Knowledge in formal documentation formatting, filing and tracking techniques
Ability to organize and coordinate formal meetings
Knowledge of business travel / experience in travel planning
Good communication and problem solving skills
Excellent interpersonal skills with an ability to handle multiple tasks and effectively balance priorities
Strong organizational / time management skills
Strong decision-making abilities
Ability to maintain confidential and sensitive information with diplomacy
Post Secondary Diploma in Office Administration (or equivalent experience)
IND

140

Deposit Operations Administrator Resume Examples & Samples

Ensures proper execution of requests receive by internal departments related to ATM/debit cards
Will be responsible for working with our Reg E Administrators to ensure compliance with Reg E
Identify and resolves situations related to transactions that non-post
Ensures the system records related to ATM and debit cards is properly maintained
Ensures feedback received from card settlement processors is appropriated communicated to internal partners to ensure proper handling of Reg E and MasterCard claims
Works general/shared e-mail and phone requests received from customers
Completes daily reconciliation of General Ledger and program accounts timely and accurately following policies and procedures
Assists in developing and maintenance of department procedures
Participates in ongoing training
Maintains a working understanding of applicable banking regulations
20150220

141

Operations Administrator Resume Examples & Samples

Advanced experience in Microsoft Excel. Basic knowledge in SQL, VBA Macros and Querybuilder
Experience with workforce management software systems such as Aspect eWFM
Experience in contact center scheduling and capacity planning

142

Operations Administrator Resume Examples & Samples

To translate the institutional vision to meaningful and effective operational responses
To bring an institutional perspective to daily decisions and to bring an operational perspective and experience back to the institution
To see, initiate and organize opportunities to improve service and quality and to act as a catalyst for realizing these improvements
To act as a facilitator, champion and generator of new ideas and a mediator on difficult issues
To bring awareness of current external issues such as reimbursement, legislative, alternative delivery modes, etc
To assist physician and allied health staff in developing leadership, managerial skills and succession planning
To have adequate knowledge and perspective of Mayo Clinic and business operations to know when and where to acquire additional input and expertise
To provide financial oversight of department
The administrator may provide direct patient care, contingent upon maintaining appropriate licensure and competencies
Master's degree in business, health care administration or related field and five years healthcare management experience required
Operational experience must include demonstrated ability to work collaboratively with multiple disciplines (i.e., physician, scientist, administrative, supervisory, and allied health staff.)
Must have demonstrated competencies in leadership, management, operations and communication
For Operations Administrators hired prior to March 2012, a minimum education requirement is a Bachelor's degree, Master's degree preferred
Demonstrated experience and cultural competency with China is strongly preferred
Mandarin fluency is strongly preferred
Incumbents may be expected to rotate through a variety of clinical department or division assignments with the duration of the rotation usually lasting 3-6 years

143

Data Operations Administrator Resume Examples & Samples

Ensure all Touchstone data is received into Equifax from the client as per the data specification and data receipt schedule
Liaising with the client and/or Technology, progress the resolution of any data validation or formatting issues
Working with Sales Managers, participate in the boarding of new clients through the Data Boarding process, ensuring all data is effectively tested prior to promoting to production ‘BAU&#8217
Perform data quality audits to assist clients in identifying areas for data improvement
Improve and generate best practice for team and process improvement
Provide internal and external customers with a prompt and professional service at all times
Experience in data loading via automated processes
Excellent knowledge of Microsoft Word, Excel, Power Point, SharePoint
Understanding of the Data protection Act
Understanding of Equifax customer workflows
Knowledge of Closed User Groups & Data Transfer mechanisms
Experience in the savings/investment/pension industry

144

Operations Administrator Resume Examples & Samples

Deal Confirmations
Print, mail and trace all customer confirmations
Preparation of reports for circulation
A college degree with some office experience through current job or previous internships; or equivalent experience and training
Extensive product knowledge is not required as training will be provided
Basic MS Excel Skills (formatting/sum/etc.) and basic computer knowledge
Verbal communication, attention to detail and organizational skills are key for this role
Overtime is not usually required but occasionally occurs. Typically the hours will be 9 - 5 or 9:30 - 5:30

145

Data Operations Administrator Resume Examples & Samples

Load, amend, maintain and delete consumer and commercial data using Equifax databases
Analyse data information and apply knowledge to action as required
Strictly adhere to quality control procedures when managing data and highlight any discrepancies or anomalies that are not fully complied with
Liaise as required with internal and/or external departments or customers in an engaged, professional and pleasant manner at all times
Assist with training and development of new team members as required
Undertake ad-hoc tasks to assist in improving the integrity of the Equifax databases
Highlight and where appropriate escalate data issues that will ensure quality of data is maintained and not compromised
Ensure authentication/permission is valid of submitted data from both closed user groups and data pools and assist where necessary the on-boarding of new clients
Liaise with inter-departmental agents and their respective managers and/or Technology to progress resolution of issues (formatting/validation/errors)
Ensure full compliance of data protection and accuracy of input in line with QA protocols, training and instruction received
Advise as required with internal and/or external departments or customers on data compliance and legislation
Manage and receive urgent requests to support your manager in delivering prompt resolutions against any escalated issues/complaints
Contribute as an integral team member towards achieving an effective and productive working environment that embraces camaraderie and is dedicated to delivering both quality and efficiency of service to our customers
1+ years’ experience in a call centre or complaints department
Experience in a data entry, or data administration focused position would be desirable but not required
A background in banking or financial services would be advantageous

146

HCS Operations Administrator Resume Examples & Samples

Have a strong focus on General Ledger, Funding and account reconciliation along with research
Have a focus on Customer Support with escalations from the Service Center (verbal and email)
Coordinate internal and external partner support for resolution
Support Healthcare Services processes and exceptions
Outbound call support as needed
Manage HSA Administration Inbox
CIP Tier 2 Support
Excess Tier 2 Support
Deceased Tier 2 Support
Catch and Release Support
General ledger reconciliation
Settlement account reconciliation
Must show a demonstrated excellence at verbal and written communication in the English language
Must demonstrate good interpersonal skills, including customer service focus toward resolution of issues
Proficient use of UMB systems such as Mainframe, Client Link, FDR, CheckVision, Hyperion, Web Exchange, ACH, PeopleSoft and Intranet
Knowledge of policies and regulations such as Patriot Act, OFAC, Reg. E, IRS

147

Operations Administrator Resume Examples & Samples

Providing help and support via telephone and email to scheme participants
Develop effective relationships with the client, external partners, stakeholders, suppliers and internal business partners
Deals with customer data, ethically and in accordance with regulatory requirements
Provide support for ad hoc projects for the teams as required
Completing mail merges and communications, filing and archiving, hard and soft copy
Support incident, complaint and breach reporting
Maintain a professional relationship with colleagues and clients alike
Take responsibility for own actions and demonstrate drive and enthusiasm in every day work
Good standard of education is required to GCSE level (ideally 5 passes at grade A to C including English and Mathematics or equivalent)
Knowledge of relevant industry regulations and their implications
Knowledge and experience of financial systems
Analysis of processes in terms of service provision and cost effectiveness
Excellent working knowledge of Microsoft Office including Outlook, Word and Excel
Ability to communicate, both written and verbally, with a wide variety of people
Proven ability to use own initiative and a proactive attitude
Attention to detail and high level of accuracy in work produced

148

Treasury Operations Administrator Resume Examples & Samples

Strong Microsoft Office skills (emphasis on excel), experience with Tableau or other data reporting tools preferred
Ability to analyze, evaluate and form independent judgments
1 - 3 years of experience in an accounting, treasury or finance environment
SAP knowledge desirable

149

Programming Operations Administrator Resume Examples & Samples

Responsible for maintaining the programming schedules, files and databases including Wide Orbit Program system as it relates to house numbers, barter contracts and linking contracts to product and the transmission schedule
Responsible for maintaining the critical areas of the Wide Orbit Program system: barter contracts, product codes, required syndication master schedules, transmission plans, program reconciliation and usage reports to syndicators as needed
Execution of WRDQ children’s programming reports (FCC 398)
Responsible for immediately executing programming changes received from distribution, network and syndication companies, including the updating of Wide Orbit. Must lead the distribution of the change information, in a timely and accurate manner, to the stakeholders within the station. This includes providing traffic and operations with house numbers and the information they need to build out formats
Prepare and distribute operational memos to master control and other departments for special event programming and sports telecasts with detailed information. Programming Ops Administrator leads the weekly operations meeting
Responsible for communicating with all internal personnel and external contacts regarding programming schedules and programming changes as it relates to WRDQ and whenever necessary WFTV
Responsible for ensuring that one time only (OTO) programming airs as contracted. Administrator shall maintain a list of OTO programs that both WFTV and WRDQ can select from for air. Review OTO special programs from syndicators, and clear programs if needed for WFTV or WRDQ with input from Director of Programming
Coordination and dissemination of program pitch and satellite feed information to ensure that all programming records and airs as scheduled for WFTV and WRDQ. This requires regular communication with our Broadcast Operations Center and the supervisor of that team
Programming Ops Administrator will be responsible for communication with network personnel and syndication representatives in the Director of Programming’s absence
Assist traffic and sales with scheduling the broadcast of paid programming by reviewing client / provider content
Participate in the evaluation of possible syndicated programming acquisitions for WFTV and WRDQ upon request of the Program Director
Post-airing lineup updates in Nielsen eNames whenever necessary
Execution of special projects as assigned
The position requires a thorough knowledge and understanding of the Wide Orbit Programming system, along with the ability to maintain in a timely fashion. Therefore, previous experience with Wide Orbit is a significant plus
A Bachelor’s degree in communications, journalism or a media related field is preferred
It also requires excellent communication with other CMG Television markets to ensure information is timely and correct

150

Operations Administrator Resume Examples & Samples

1-3 years of experience in financial services that directly aligns with the specific responsibilities for this role
Drives performance targets to completion
Strong desire to work in a fast-paced Financial Services sales environment
Proven aptitude with MS Word, Excel, PowerPoint, Outlook
Extremely well-organized with ability to prioritize; appropriate sense of urgency
Proactive approach to problem-solving and attention to detail
Self-directed and resourceful, with a strong work ethic
Proven ability to multi-task and be flexible
Service orientation in support of all definitions of clients

151

Operations Administrator Resume Examples & Samples

Very good verbal and written language skills in Polish and English (C1 level)
Solid knowledge of Windows applications
Excellent administrative and organizational skills

152

Operations Administrator Resume Examples & Samples

Clerical duties such as data entry, filing, mail sorting, typing correspondence
Taking customer calls and assisting with superior customer service
Support management with continuous improvement projects and standard operating procedures
Complete weekly, monthly, quarterly and annual reports as well as ad hoc reports as required
Implement and maintain workflow processes; update and refine processes when needed
General administrative tasks as requested
Interpersonal savvy with the ability to build and maintain strong internal and external customer relationships
Ability to project a clean and professional image at all times
Commitment to thorough and consistent communication and follow up with internal and external customers and/or stakeholders alike
Highly dependable and organized to meet deadlines and time constraints

153

Operations Administrator Resume Examples & Samples

Associate degree in Business Administration (additional years of credit card merchant experience may offset degree requirement)
2 plus years of credit card merchant services experience
Intermediate computer skills including Microsoft Office suite
Bachelor degree in Business Administration

154

Ground Operations Administrator Resume Examples & Samples

Organising a busy operational office
Assisting the ground operations management team
Producing/maintaining various reports and databases
Liaising with airport service providers
Monitoring customer standard complaints/responses
Take minutes and formalise meeting notes and create presentations
Organising travel and accommodation arrangements for key personnel
MAG ID authorised signatory
Processing of invoices
Deputising Duty Station Managers where required
Assist with reviews of operational policies and procedures
Attend Stansted AOC

155

Operations Administrator Resume Examples & Samples

Experience working in a Call Center Environment
Experience working in an outbound call center environment
Previous Experience Working at Flex

156

Operations Administrator Resume Examples & Samples

Proficiency in Word, Excel, Powerpoint
2-3 Years Experience in an Operations Role (preferably a role with high attention to detail required)
Prior experience in either inside sales or customer service role preferred
Experience in a regulatory type startup or professional services firm preferred

157

Operations Administrator Resume Examples & Samples

Strong numeracy supported by MS Excel
Purchase administration experience
Experience of financial systems like OeBS and Cognos desired
SH&E and Fire safety credentials or experience

158

Laboratory Operations Administrator Resume Examples & Samples

Minimum 1-year experience in a similar or equivalent role
Strong interpersonal skills to build relationships
Demonstrated organisational skills and experience managing a busy and diverse workload
Ability to work autonomously as well as in a small team, contributing to the achievement of team goals
Intermediate to advanced computer skills including Microsoft Office Suite & Outlook
Proven ability to maintain professional conduct, integrity and privacy
Flexible with a positive attitude and ability to adapt to change quickly

159

Graduate Procrement Operations Administrator Resume Examples & Samples

Proficient in Excel and PowerPoint
Appreciation of supply chain concepts
Good understanding of IT systems (SAP, Local IT systems)
Financial basics skills (accountancy)
Knowledge of materials, suppliers

160

Operations Administrator Resume Examples & Samples

Experience of working in an office administration role
Computer literate with good working knowledge of MS Office, particularly Excel, and ideally some experience of using SAP or other similar CRM software at a basic level
Excellent communication skills - in particular, a professional telephone manner
Friendly and approachable
Highly organised and able to multi task effectively

161

Operations Administrator Winsford, Cheshire Resume Examples & Samples

Minimum of 3 year history of employment (including information which can be verified for any gaps)
If you do not have 3 years previous employment, a professional reference must be provided (obtained from a Medical Practitioner, Officer of the Armed Forces, Teacher, Lecturer, Lawyer, Bank Manager, Civil Servant etc)
The post holder will provide day to day support, administration and oversight to the management team. These will include CRM, HR processes, governance processes, system tracking and general management of contract meetings, agendas and minutes. Roles and responsibilities include
Support the delivery of training
Meeting setup and attendance to minute take
Ensuring documents are issued in good time and in line with contractual expectations
Maintain effective relationships with Qwest, ENGIE and customer stakeholders
Support effective contract management with suppliers – this will include arranging for appropriate purchase orders, assessing and receipt of invoices as required
Support the wider management team where required with service engagement, process adherence and implementation
Maintain a sound appreciation of the objectives of Qwest Services, including channel shift and digital first, ensuring that all day to day administration and management responsibilities are consistent with and support these business objectives
Any other duties commensurate with the skills of the role
Experience of administration roles
Experience of customer services or transactional business environments
Appreciation and knowledge of Microsoft office applications
Fully IT literate and able to readily learn new systems
Ability to develop effective relations with key stakeholders including customers
Ability to apply policies and procedures consistently and robustly
Strong communications skills with a focus on customer satisfaction

162

Operations Administrator Resume Examples & Samples

Manage catering orders for public programs or internal events
Complete training room set-up/tear down (signage, audio, stationeries etc.) for public programs or internal trainings
Submit weekly invoices and other finance-related administrative duties
Coordinate delivery logistics such as materials print production & delivery with printers
Administer online pre & post assessments, post training evaluation and post e-learning support communications
Manage postage and courier relationships
Perform administrative duties such as filing, arrangement of facilitation materials and ad hoc photocopying and printing
Fluency in English (spoken & written) & Mandarin (spoken) required
Diploma in Business Admin or O’ level certification
1-2 years office administration experience preferred
Solid MS Office skills and experience in online systems is highly favourable
Ability to work largely independently whilst seeking guidance and direction when required
Well-developed interpersonal, oral and written communication skills
Attention to detail, excellent organizational and prioritization skills
The ability to work effectively within tight deadlines
Ability to collaborate in a team environment
Singaporeans and Permanent Residents preferred
Location – Singapore
Working day/hour – 3 days a week – 8.30am to 5.30pm

163

ITS Server Operations Administrator Resume Examples & Samples

Manage and report on backup systems for databases, file storage, and system images
Administer group policy, patches, and upgrades
Batch scripting, power shell
Detailed knowledge of VMWare environment
Experience with alert management using Orion NPM
Develop specifications and recommend the purchase of hardware, software and services
Four-year college degree in management information systems or related field and 3-5 years network administration experience or equivalent required
VMware Certified Advanced Professional (VCAP) required
Must have strong expertise in Windows Servers
Experience with database servers, troubleshooting application errors and syslog analysis
Alert management and reporting utilizing monitoring tools
Experience managing a VMWare server environment
Must have ability to work on-call, remote, after hours, 24-7-365
Must have the ability to travel to all owned facilities for deployments and investigation
Must work on-call and ready-to-work

164

Operations Administrator Resume Examples & Samples

Support the Operations business groups to facilitate effective administration and office operating procedures
Support the Operations business groups with general administration tasks
Assist the Operations Director
Support other business units from time to time when called on to do so
Maintain and record processes
Collate Work Activity Statements for scheduled and planned in line with operational requirements for internal business groups
Provide support for teams: staff travel arrangements and expense tracking, program and stipend supplies, etc
Keeping office equipment maintained
Organisational functions and general meeting support: including arranging, follow up calls, maintaining office space schedules, securing food and supplies
Incoming and outgoing mail
Maintenance of common spaces for appearance and functionality
Managing supplies and maintenance of storage areas
3 years in an administration role
Strong computer skills with an advanced knowledge of Microsoft Office products
Good working knowledge of IT systems and desktop applications
High level of written and verbal skills
Experience in a Data Centre or IT environment would be an advantage

165

Special Operations Administrator Resume Examples & Samples

Pick items listed on customer order
Follow instructions provided by customer, including but not limited to: palletization, kitting of products, special packaging requirements, banding of freight for shipment, building shock pallets
Provide update on order completion status to management and internal customers
Utilize a forklift or pallet-jack to move product through-out the warehouse
Maintain necessary documentation associated with orders
Research and resolve issues related to orders. Inform management of order issues and/or customer complaints
Constant standing and/or walking. Frequent lifting is required, as well as some stooping, kneeling and crouching
Lift and carry up to 50 pounds of force rarely (0-12%% of the workday). The team lift system must be utilized for loads weighing more than 50 pounds
Push and pull up to 50 pounds of force occasionally (0-33% of the workday), and 51-75 pounds rarely (0-12% of the workday)
Eight or more hours of standing, walking, bending, lifting, stooping and carrying products in combination at any given time
Overtime required as dictated by the business
Demonstrated ability to perform all of the physical responsibilities listed
Proven analytical skills and the ability to creatively problem solve
Basic knowledge of Microsoft Office applications
Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders
History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines
Comfort working in a warehouse environment which includes changes in temperature as weather fluctuates, noise from conveyors and forklifts
Fork lift certification

166

Supplemental Operations Administrator Resume Examples & Samples

Graduate of an accredited professional school of nursing; BSN preferred. Current licensure through the Board of Nurse Examiners for the State of Texas
At least three (3) years of clinical experience, and three (3) years supervisory / managerial experience
Professional or management certification preferred
Demonstrates commitment to the Partners-in-Caring process by integrating our culture in all internal and external customer interactions; delivers on our brand promise of “we advance health” through innovation, accountability, empowerment, collaboration, compassion and results while ensuring one Memorial Hermann
Provides whole-house administrative problem-solving support for the hospital/facility in the absence of hospital administration
Interfaces with medical staff to promote adherence to bylaws, policy and procedure, as well as creating solutions and follow-up to physician's special requests and concerns
Collaborates with and acts in the absence of the department managers/directors to give leadership and support to the operations of the facility. Collaborates with the Chief Nursing Officer in meeting the goals, objectives and mission of the Nursing Division
Directs and implements staffing procedures, patient classification, and supplemental staffing of nursing services
Initiates conflict resolution among hospital personnel, physicians, patients and/or visitors and refers these problems to the responsible director
Assumes responsibility as the hospital representative in dealing with patient transfers, the media and acquisition of equipment
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff

167

Operations Administrator Resume Examples & Samples

Provides oversight, problem-solving and support in collaboration with hospital administration
Collaborates with department managers/directors to give support to the operations of the facility. Collaborates with the Chief Nursing Officer in meeting the goals, objectives and mission of the Nursing Division
Supports staffing procedures, patient classification, and supplemental staffing of nursing services

168

Core Operations Administrator Resume Examples & Samples

Ensure that the Scanning of all Invoices, Statements, and any other paper based information received onshore but needed for offshore activities is done promptly and completed within agreed SLA’s
Opening, sorting, and distribution of all post coming into Transactional Services
Banking of cheques and the correct processing of them onto multiple operational systems
Prompt resolution of queries to and from offshore team in relation to handoff issues
Monitoring of multiple onshore handoff’s between Finance and other departments
Escalation of process breakdowns to Core Operations team leader
Assist in the training and induction process for any new Administrators
Cover for Team Leader in their absence
All new processes to be fully documented and all existing ones to be kept up to date
Assist in embedding a continuous improvement culture within the department, adopting Lean Principles wherever possible. Manage existing workloads to ensure maximum efficiency
Build and maintain relationship with people at our partner EXL
Proven track record and experience in a Processing environment
High accuracy level and strong attention to detail
Has a flexible approach and an ability to prioritise
A competitive salary, benchmarked against our competitors, which will grow as you do
Pension 9% of your base salary, you can choose to contribute less or more than this, and anything you don’t wish to put in to your pension you can take as cash instead!
Private medical insurance (anyone can choose this through our flexible benefits scheme, and managers receive this as standard)
Attractive holiday entitlement
50% off our Home, Motor and Pet insurance
Free Travel insurance
Free Green Flag breakdown cover
Flexible rewards including Life insurance, income protection, critical illness insurance, personal accident insurance
Retail card, with discounts at big name retailers
My Discounts - a discounts website for all our employees, with great discounts, cash back savings and offers across hundreds of brilliant high street brands, travel, tickets, gym memberships and much more

169

Credit Operations Administrator Resume Examples & Samples

Review of complex commercial transactions to determine process necessary for funding and on-boarding; process all levels of monetary and maintenance transactions in ACBS 7.0
Responsible for maintaining operations requests through email and HEAT in a timely and accurate manner
Communicates and responds to inquiries from Lenders, Credit Reporting, Accounting, and Quality Control Group
Maintain loan system data integrity to accurately reflect loan file contents, as well as ensure accurate management reporting
Coordinates syndicated transactions, ensuring timely communication of information necessary for processing
Review daily system generated reports for resolution of exceptions and outstanding items
5 years in Commercial Loan Operations, Commercial Servicing, or 2 years in Commercial Credit experience
2+ years of commercial construction experience preferred
Must have considerable understanding of commercial loan documentation
Demonstrated ability to understand and interpret commercial loan documentation
Previous experience in booking commercial loans, participations, and syndications
Willingness to work in a team environment
Intermediate understanding of MS Excel
ACBS (Advanced Commercial Banking System) experience preferred

170

IT Operations Administrator Resume Examples & Samples

Provide leadership and ownership of major incidents impacting our clients and/or infrastructure
Manage communication during a major event. Communication must be concise, accurate, and sent in a timely manner per our incident processes
Be a professional representative of the company on technical, client facing, and crisis bridge calls. This includes being the owner of the bridge, providing communication and directing resolvers towards problem identification, remediation, and resolution of an incident
Coordinate appropriate resources to resolve critical incidents in accordance with service level agreements and operational level agreements
Ensure incident records are documented properly by all parties involved in incident resolution
Conceptual knowledge of network & hosting technologies & troubleshooting methodologies
Ability to work and adapt to high pressure and fast-paced situations
Critical attention to detail
Ability to manage and coordinate dynamic teams and individuals across multiple organizations within the company
Superb interpersonal skills
Bachelor’s Degree or equivalent work experience in related fields
ITIL certifications preferred
Previous network and/or systems experience or associated fields
Previous experience with major incident management
3-5 years’ experience in an enterprise, IT, or service provider environment supporting Network and Hosting technologies
*This position will be overnights and weekend coverage

171

Operations Administrator Resume Examples & Samples

Accountable for effectively performing duties as assigned in accordance with the respective policy and procedure. These relate to
Control and Captures all transactional data
Monitors control reports on SAP, EDI, FuelFACS and Stock Control
Prints weekly BI reports and liaise with hauler for any discrepancies and sign document off for payment
Controls and processes EDI, buy/sell and throughput model transactions as required
Files, scans and controls supporting documents
Administrate the SAP Purchasing process
Processes daily purchase orders within SAP & ARIBA
Processes of vendors invoices
Liaises and handles all vendor payment queries
Assists Terminal Manager with any SOX Control Testing
Administers and captures monthly absentee records, overtime, shift allowances and ensuring leave policy is properly administered. Administers proper TEA and PCard accounting. Assists Terminal Manager to monitor and analyze actual expenditures versus plan on a monthly basis to achieve terminal targets
Assists Terminal Manager with any special projects /assignments and reports, which are required from time to time
Diploma in Accounting or equivalent
5 years experience in bookkeeping or accounting; exposure in petroleum industry is an advantage
PC Literate (including SAP & MS Office)
Sound communication, prioritizing and process management skills

172

Operations Administrator Resume Examples & Samples

Support the on-boarding process
Completing mail merges and comms
Filing and archiving, hard and softcopyI
Achieve agreed performance levels
Adhere to health and safety procedures
Must have previously worked in the insurance sector
Experience of service standards and customer-focused KPI's
Works effectively as part of a diverse team
Educated to ‘A’ level or equivalent and/or holds a professional qualification

173

Operations Administrator Resume Examples & Samples

Responsible for processing daily operations and documentations of invoices, paperwork, and transactions
Types process and status reports, and assigns and monitors document numbers
Maintains special catalogs or files for special projects
Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen, and enters necessary codes
May take care of the inventory of products in order to assist the production team
Provides outstanding customers service
Provides support to managers and supervisors in terms of various reporting
While performing the duties of this job, the employee is frequently exposed to work that requires repetitive motion
While performing the duties of this job, the employee is frequently required to sit and talk and hear. The employee is occasionally required to stand, walk, handle small components, and reach with hands and arms
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision

174

Operations Administrator Resume Examples & Samples

General reception and front desk coverage
Answer, screen, and direct telephone calls
Filing; including creating file folders and organizing files by customer or sales rep
General customer service; including outbound calls to customers to track down PO's and other critical information or following up on customer requests
Administration of contract and credit processes
Administrative support for sales, operations, and management teams
Review and distribute department correspondence
Assist with and/or assume responsibility for a variety of small projects within the department
Vendor account maintenance
Assist in planning functions or events for the Adler team or for customers
Providing back up for multiple roles within the operations team
Experience managing multiple and high level priorities simultaneously
Must be able to prioritize work assignments and be detail oriented
Must be able to work independently without a lot of day to day direction and oversight
Proficient in office skills (i.e., Word, Excel, Outlook, Power Point)
Highly developed interpersonal skills
Strong work ethic, positive attitude, professional demeanor
Ability to perform well in a fast-paced setting
A desire to learn multiple aspects of the business and grow within the organization
High school diploma or G.E.D, required
Post high school course work or equivalent experience required relating to the mastery of computer/office systems
2 plus years experience providing administrative support in a professional business environment required

175

Operations Administrator Resume Examples & Samples

Perform stock reconciliation and invoicing, as needed, for proprietary and third party terminals
Supervise and coordinate all accounting activities such as stock reconciliation for refined products including the daily reconciliation and coordination with industry JO/RA partners; daily monitoring of operating gains and losses; management of working fund; processing and encoding of timecards and monitoring of employee attendance; man-hours reporting and preparation of government required reports; preparation of required reports for internal and external customers and government agencies
Ensure that internal control system is in place and determines its adequacy to the present operations
Ensure timely reporting of performance metrics
Analyze and develop action plans to address gaps identified from the customer delivery reliability metric
Supervise personnel including conducting performance evaluations, coaching, training and development
Coordinate and oversee third party contractors, ensure OE/HES standards are met by all supervised personnel and contractors
Provide support to terminal management during product receiving, storage and withdrawals as well as maintenance and upkeep of the terminal facilities and equipment, such as, but not limited to, TTLR, berthing facility, Oil-Water separator, fire fighting facility inspection, oil spill equipment, product pumps, valves, generator sets and other electrical equipment testing, maintenance and repair
Assist in loss investigation activities at the Terminal consistent with LPS principles; ensures solutions/corrective actions are completed in a timely manner
Monitors and controls OPEX budget for the Terminal, assists in budget preparation of fixed cost accounts, analyses charges and provides explanations to budget overrun
Reviews and endorses analysis of stock reconciliation reports, endorses adjustments to reconciling stock transactions, reviews operating gains and losses for refined products
Reviews and checks documentation of fixed asset movement to and from terminal, ensures proper inventory and accounting of all company assets at the terminal, i.e. ascertains the accuracy of physical and book inventories, ensures that asset movements are accounted for and properly documented and recorded in the ledgers
Handles the coordination that may be needed in monitoring and reconciling Chevron assets in the terminal, handles Contracts Administration, timely renewal of permits and licenses, update of accounting manuals and deployment as needed of changes to terminal personnel. Also acts as overall point person for all compliance requirements such as SOX, FCPA, Financial reviews, etc. that may be performed in the terminal
Identifies SAP and IT related issues and coordinate with Business Support Group; Analysis of SAP metrics, systems, hierarchies, and reports, recommends changes to SAP group Team Leader for development and implementation of data warehouse which support Global COF metrics and reporting standards
Performs any other and/or special duties or activities assigned/tasked by management for the continuously clean, safe, efficient and reliable distribution operations
At least 3 years’ significant experience in Terminal Operations
Licensed Engineer is a preference but not a requirement
Knowledgeable in Microsoft Office applications
Must have demonstrated ability and/or experience in working in a multi-cultural environment
Flexible, proactive, results-oriented, and customer-focused

176

Operations Administrator Resume Examples & Samples

Monitor and report overall budget and expenses and facilitate purchase requisitions/order processing. Serve as the primary liaison between departments to ensure the timely processing of all project documents. Assist in the timely payment of all invoices and proper close-out purchase orders
Administer the centralized department filing system to document management guidelines. Enhance department efficiency by coordinating inter/intra department communications and meetings
Provide operational support for dealer programs. Assist with the planning, production and coordination of department presentations, projects, and events as assigned
Monitor and report fixed and non-fixed assets and training center resources – provide reports as scheduled and provide replacement asset assistance as needed
Administer the submission, tracking and follow-up for all department facility maintenance and repair requests. Assist in the procurement of needed items to ensure professional facility operations
Minimum 1-3 years administrative operations experience
Strong emphasis on analytical skills and communications
Occasional travel may be required domestically and/or internationally
May need to work additional hours outside of normal business hours as required by the job, including weekends or holidays
PC skills: Windows, Word, Excel, PowerPoint, and Outlook
Enterprise software skills: SAP and AS400
Working knowledge of conducting analytical projects and recommend/present solutions
Working knowledge of budgets and ability to recommend process improvements
Strong organizational skills; must be able to perform independently in a fast-paced, multi-tasking environment

177

IT Operations Administrator Resume Examples & Samples

Performs operational support functions defined within the Work Order requests
Handle backup media including loading/unloading tape silos, tracking tapes for offsite storage, burning CDs and recording media movements
Perform All assigned Routine Repeatable Tasks that are well documented
Assist operators with escalation call outs

178

Business Operations Administrator Resume Examples & Samples

Troubleshoot and resolve issues from customers and sales and internal organization related to orders, contracts, invoicing, pricing and meter reads
Professionally, efficiently and accurately handle routine billing and meter requests. Obtain meter reads from customers if necessary after reviewing account
Manage inbound calls and email communication from customers and others, log and track issues and utilize effective time management skills in order to respond to customers’ inquiries quickly
Quickly and accurately research and resolve identified billing related issues utilizing system applications
Work effectively with teams within our department and with other departments including Sales, Service, etc. toward the corporate goal of customer satisfaction
Handle additional responsibilities and projects as needed to meet team targets and department initiatives, including inbound calls and emails for order fulfillment
Associate’s degree or College Degree Preferred. High school/ GED with equivalent experience required
Minimum2 years of business operations experience or equivalent. Previous experience working
With billing resolution and contracts is a plus
Working knowledge and experience with ERP systems and web applications
Must be able to deal with multiple concurrent deadlines
Strong follow up, oral, and written communication skills

179

Cultural Affairs Operations Administrator Resume Examples & Samples

Customer Relationship Management (CRM)
Event planning or cultural affairs
Researching and writing grants for arts organizations; and/or
Working with performing artists and artistic services vendors

180

Operations Administrator Resume Examples & Samples

Open and distribute incoming mail and UPS; process bank deposits daily
Run tape of all checks/cash received ; complete daily log book within 24 hours, except for day-of-event receipts and process credit cards
Upload and support data to the Center; monitor completion status, facilitate money moves, and conduct data corrections, etc
Ensure cash receipts and credit cards processing is compliant with Society controls
Prepare deposit related items for day of event registration boxes. Assist development department with event registration and cash count management
Process all "day of" event donations (receive, secure, count, deposit, and transmit data)
Ensure accounts payable processing is compliant with Society controls
Open and distribute incoming mail/UPS
Ensure office phones are answered in a timely manner and update voicemail; troubleshoot phone issues
Assist in office equipment support, order and maintain office supplies including postage meters; track and report monthly usage costs and GL coding
Track first class mail and Business Reply Mail accounts and ensure adequate supplies are on hand for all mailings
Assist with maintaining and securing all administrative files including documents pertaining to incorporation, license, tax, historical and other key chapter business files
Manage print costs by communicating best practices; track copy allocation monthly
Assist with landlord inquiries and facility issues for all offices
Assist staff with remedy ticket training and monitor chapter wide IT issues
Minimum of three years office experience including AP/AR, HR, and executive support
Mailroom/supply experience preferred
Able to stay focused on deadlines while multi-tasking

181

Systems Operations Administrator Resume Examples & Samples

Processes applicants for ID cards
Processes ID card applications
Performs quality control checks
Processes access control requests
Prepares system generated reports
Prepares status reports
Provides customer service support
Provides training
Updates files
Identifies and resolves basic ID card problems
Identifies and resolves basic access control problems
High School Education
1 Year of general customer service experience
1 Year of clerical and data entry experience

182

Service Operations Administrator Resume Examples & Samples

To record/ documents all Field Service activities in Service Max on daily basis. These include Closing of Work orders, generating PM calls, entering Service Contracts etc
Maintain Smax or similar tool for data integrity and administration
Coordinate with OTR team to invoice Service Contracts, billable jobs
Work with the call center team to ensure scripts, call handling and assignments
Maintaining records of all the Tools calibration activities as per EHS/ Audit requirements and coordinating with Field team and External Calibration vendors to carry out timely calibration of all the tools used by Service Engineers
Maintain overall documentation and processes to comply with ISO audits
Coordinating with sourcing team for all procurements / payments related requirements of Service Department
Generating all the relevant reports from Service Max on Weekly/ monthly basis as required and share with the team
Coordinating with Call Center for any call dispatch issues and providing training to them as and when required
Publishing Weekly Pending calls list, parts ordered and NPS/ KPI dashboards
5 + years’ experience in Operation or Finance roles
Knowledge of diverse business functions (e.g. supply chain, customer service etc.)
Excellent Communication, organizational and interpersonal abilities
Excellent MS Office skills and knowledge of various business software (e.g. SFDC/ Service Max) is desirable
High work standard and quality, Reliable, responsive, attentive to detail
Knowledge of Service industry’s legal rules and guidelines

183

Project & Operations Administrator Resume Examples & Samples

Understanding and managing customer demand in Ricardo’s ERP system
Sales, dispatch, production order and invoice processing
Processing and managing shipments including import / export controls
Measuring and reporting operational performance
Ongoing improvement of the management and administration processes
Working as part of a team to achieve team objectives
Good communication skills with ability to talk directly to customers and suppliers
Sensitivity to and understanding of commercial issues
Clear, logical thinker with the ability to understand and solve problems
Ability to work in a team for the wider benefit of the team’s overall objectives

184

Operations Administrator Resume Examples & Samples

Controls and captures all transactional data
Monitors control reports on the SAP, EDI, Fuelfacs and stock control
Prints weekly BI reports and liaises with Hauler for any discrepancies and sign document off for payment
Controls and processes EDI, Buy/sell and thruput model transactions as required
Files, scans and controls documents
Liaises with marketing with regards customer account queries
Administrates the SAP purchasing process
Processes daily purchase orders within SAP and ARIBA
Process of vendors invoices
Assists Terminal Manager with any SOX control testing
Diploma/Degree in Finance, Logistics, Commerce, Administration is critical
SAP/EDI proficiency critical
Good communications skills both writen and spoken

185

Operations Administrator Team Extention Resume Examples & Samples

Manage all contractual documents for department in efficient way by using internal document management system
Control document approval process
Review documents ensuring usage of approved templates, ensuring inclusion of mandatory content. Identify deviations for specific reviews by specialists
Control document signature status internal and external
Control and maintain document status und document versions
Ensure review comments are followed up and resolved by assigned stakeholders
Maintain status in storage and approval systems as well as related system used by other departments
Work with other Automotive departments on initiating new contracts and correct approval workflow
Work with all document approval stakeholders to review documents on time
Make proposals for optimizing document management and approval process
Propose, introduce and maintain document storage structure
Prepare document status reports, approval status, activation status (signature) considering due dates
Support request from other departments about contractual documents
Understanding of document management, review and approval processes
Understanding of legal terms for contracts, agreements and its relations (NDA, Service agreement, SOW, Purchase Orders, other contractual documents)
Efficient execution of approval activities
Good communication skills working with stakeholders in line of business and on corporate level
University degree (management or economical, is a plus)
Experience on administrative position
Excellent pc knowledge : Strong Microsoft Office Excel (timesheets, billing reporting, formulas, pivots, macros, lookups etc.), PowerPoint, word, etc)
Previous experience in Luxoft would be a plus
Ability to handle several tasks at once
Ability to work under presser
Hardworking
English solid (writing/talking)
German is a plus; other languges are appreciated

186

Operations Administrator Resume Examples & Samples

Ensuring that every containers entering the facility is captured accurately and live
Ensure that all shipping line and customers bookings are captured when sent from the bookings desk
Gate recons are to be completed daily and is to be signed off by tracking team leader on a weekly basis
Ensure that all customer stock reports and movements are sent daily by 09:00
Build strong confidence relationships with internal and external customers

187

Operations Administrator Resume Examples & Samples

1)Operations
To ensure that all orders are actioned by completing and print CTO documents
To ensure that CTO documents are completed correctly i.e. Container operator, vessel, w/order number, reference numbers, Roadwing number, complete address and empty turn-in
To ensure that all CTO documents are captured onto the Roadwing haulier system
To ensure that all POD documents are filed in Roadwing number order
To ensure that all filing is completed daily
To ensure that the filing are always neat and easy to find
To ensure that all printed CTO documents are updated for selfbilling
To ensure that trip sheets are checked and filed daily
2) Communications
To ensure that any special instruction regarding the delivery of containers are communicated to the controllers
To ensure that the Managers are notified of your absence
3) Accounting
To ensure that all POD’s are copied and attached to the invoices received from the accounting department
To ensure that all completed invoices are returned within one working day to the accounting department
4) Invoices
Monitor weekly invoices and ensure that invoices are correct with supporting documents when submitting reconciliations to Head Office
Keep record of all orders, invoices, statements and reconciliations
Ensure that all invoice queries receive prompt attention
5) HSSE
Issue access permits to employees; contractors, clients and visitors and keep data base up to date
Assist with premises lay out and induction course of rules related to safety on premises
Ensure PPE stock is available and hand out to contractors when necessary

188

Services Operations Administrator Resume Examples & Samples

Relevant practical experience administration or business analysis
Strong professional communication (written and verbal), organizational, analytical and problem-solving skills, attention to detail
High degree of motivation, flexibility and creativity
Demonstrated ability to produce results
Extraordinary time management skills
Detail and quality-oriented with the desire to quickly learn new concepts, business models, and technologies
Collaborative; extremely customer-service and team-oriented, especially in a fast-paced and rapidly developing business environment; ability to stay focused
At least a basic understanding of cloud computing and solutions, and the Salesforce product family
Familiarity with CRM and data management is a plus

189

Loan Operations Administrator Resume Examples & Samples

Process all levels of monetary and maintenance transactions on middle market commercial loans
Responsible for maintaining operations requests through email and ticketing workflow tool in a timely and accurate manner
Coordinate syndicated transactions, ensuring timely communication of information necessary for processing
Minimum 1 year in Commercial Loan Operations, Commercial Servicing, Commercial Credit, or Loan Administration
Understanding of commercial loan documentation and credit structures
Ability to interact in a highly team oriented environment
ACBS (Advanced Commercial Banking System), IBS (METAVANTE), Jack Henry, Fiserv, AFS or LoanIQ experience preferred

190

Data Operations Administrator Resume Examples & Samples

Maintain Asset Management processes by assisting with tagging, shipping, data entry, audit, etc. as needed
Assist in the implementation and usage of software / database solution(s) by strongly supporting the internal data entry / logical / reporting processes
Maintain, monitor and coordinate updating of database(s) to ensure current information is available for activities including but not limited to Preventative Maintenance (PM) Work Orders (WOs), RFIT WOs, Asset Management, Job Plans, Time Tracking, Field Reports and Projects
Maintain Asset Management processes by assisting with tagging, shipping, data entry, audit, etc
Process PM WO changes, generate monthly PM WOs, update job plans and process redlines in Maximo
Support and oversee month end processes, ensuring all PM WO tasks are completed within Service Level Agreement (SLA) parameters / requirements
Update / process data, drawings and WO’s in software to ensure drawings and data are reflective of facilities actuals
Provide redundancy coverage for team members in Support Services Critical Process workflow streams
Support month end processes, ensuring all PM WO tasks are completed within SLA parameters / requirements
Compile and distribute reports
Provide large scale project support within the organization as needed
Support records retention compliance activities as appropriate
Prepare manuals, help docs and procedures for training purposes

191

Operations Administrator Resume Examples & Samples

Overseeing office operations, including assisting with accounting and record-keeping, processing IISS membership dues, managing the IISS-Americas contacts database, maintaining office supplies, and responding to and directing incoming emails and calls
Managing the IISS-Americas’ schedule of public and private events, including invitation generation and tracking, liaising with speakers, and all logistical support necessary to ensure successful events
Coordinating the internship program and activities of three interns a semester
Assisting the IISS-Americas Managing Director with institutional development
Other administrative duties for the IISS-Americas Managing Director, as required

192

Operations Administrator Resume Examples & Samples

To be the first line of contact for the customer with regards to Task Requests
Triage all tickets to correct party for action
Assist Management with tracking Task trends via weekly and monthly reports
Ensure all Tasks are completed in a timely manner and comments are placed in Tasks
Maintain Tags list
Keep detailed records of troubled areas
Cross Train with other site services
Daily Inspection of Buildings, including follow up on corrective actions noted on previous walks
Ensure Building and Campus appearance is meeting expectations
Interact with Staff & Management team
Cross train with other site services
Responsible for understanding the culture/business climate of each building
Identify opportunities to enhance customer experience, improve efficiencies and which reduce costs
Consults with (works with on a regular basis): Janitorial Management, Facilities Coordinator Group, Events Team, QA Team and FacOps Support Groups

193

Employee Success Operations Administrator Resume Examples & Samples

Administer employee data changes
Process new hires and ensure set up for a successful on-boarding experience
Assist with the involuntary and voluntary separation process
Manage manager self-service transactions
Assist employees with questions regarding benefits or leave of absence
Conduct data audits of employee data in Workday
Analyze and interpret employee/employment data
Minimum of 2 years previous experience in human resources
Previous experience with Workday preferred
Must be well organized with keen attention to detail and demonstrated effective follow-up skills

194

RDC Operations Administrator Resume Examples & Samples

Experience in an administration role
Data Entry skills
Experience using Microsoft Office suite including intermediate to advance Excel experience
Good interpersonal, negotiation and conflict resolution skills

195

Consumer Operations Administrator Resume Examples & Samples

Serves as an operational subject matter expert support for all centers within the consumer bank. May research or escalate more complex issues and work with other lines of business to provide resolution. Works closely with the Consumer Operations Leader and Learning and Talent Development to ensure operational training is up to date, accurate and aligns to Consumer Banking policy and Procedure. Creates training materials for Consumer Operations to ensure consistent delivery of messaging and initiatives. Provides telephone and email support to consumer banking employees. Supports bank’s processes through the development and distribution of retail reporting. Leads or supports/aids in the implementation and development of process improvement initiatives. Schedules and allocates floating staff for Consumer Banking. Prepares Board and Advisory Board Meeting materials and reporting. Coordinates the collection of RFI information for BSA. Acts as the back-up Data Security Coordinator and Complaint Management Lead for Consumer Banking
Serves to support our culture of customer experience while helping Consumer Bank staff strike the appropriate balance with compliance and operational excellence. Assist in planning and facilitating operational meetings for Consumer Banking staff. Remains informed and up to date with all bank and regulatory requirements
Works collaboratively with Consumer Banking Leadership, Consumer Sales Managers and Branch Managers to ensure all areas receive immediate and consistent operational support. Serve in a liaison role among other departments and/or committees. May participate and complete various other projects supporting consumer segment and consumer operations. Supports Consumer Banking Leadership by providing administrative support: Lending Authority Tracking, Expense Tracking & Reporting, Community Outreach Coordination and Events, hourly employee tracking system, Deluxe Support and Program Administration, Reconcilement of Internal GL Accounts, and the Medallion Program
3 or more years Retail banking. (Required)

196

Operations Administrator Resume Examples & Samples

Detailed understanding of enterprise infrastructure (AD, DHCP, DNS, load balancers, etc.) & application architecture best practices
Develop monitoring solutions to predict outages, not just detect them, as well as provide root-cause analysis & reporting
Develop relationship w/stakeholders to proactively understand pain-points & develop solution requirements
Detailed understanding of AppDynamics deployment & configuration of business transactions, dashboard flow maps, policies, automation, reporting, predictive analytics, etc
Detailed understanding of Solarwinds deployment & advanced configuration options, including alerting, predictive analytics, scripting, automation, reporting, etc
Must be able to discuss issues & present root cause analysis info to various audience levels including CTO to technical support

197

Operations Administrator Resume Examples & Samples

Performs basic clerical duties relative to PA North Operations
Incumbent may perform any of the following: creates, updates, and executes various types of WMS and DIS orders for leakage, regulations, GMB/CAB functions; executes Daily Work Assignments; verifies and processes miscellaneous invoices for payments; maintains and verifies a variety of files and records, including Policy and Procedures, and Emergency Manuals
Prepares a variety of reports using Mainframe, Excel and Word programs, and verifies for accuracy
Receives and relays messages, instructions and information
Provides administrative support to supervisor and other staff
Types, files, prepares correspondence, etc
Promotes quality customer service
Valid driverrsquo;s license
Must be able to perform basic arithmetic
Must be able to work well with others and in a team environment
Must be familiar with Company Policies and Procedures and perform duties with limited direction
Must have working knowledge of various computer mainframe applications such as WMS, DIS, WLRS, EASI, CMS, CICS AND MMIS.nbsp; Incumbent will be expected to become proficient in these computer applications
Experience with personal computer, Excel and Microsoft Word preferred
Must have strong interpersonal skills and demonstrated success in providing extraordinary customer service when dealing with internal and external customers

198

Operations Administrator Resume Examples & Samples

Bachelor's degree plus 6 years of related experience or a Master's degree plus 4 years of related experience; 4 years of additional related experience can be substituted for Bachelor’s degree
Experience developing and implementing procedures used to create reports (such as technical and financial reports) for senior level managers
Ability to foster collaborative interaction between varying organizations and levels
Must have a current, active Secret Clearance with the ability to obtain TS/SCI
Experience on DoD contracts
Executive and/or operations officer experience
Project and organization management experience
Familiarity with Cyber defense operations
Experience supporting senior management, and ability to interact comfortably and skillfully with executives and customers
Proficiency with Microsoft Office Products (Word, Excel, PowerPoint, and Outlook)

199

Operations Administrator Resume Examples & Samples

Investigating, dealing and responding to enquiries from all business sectors on behalf of the Directors
Deal with post, calls and e-mails and respond appropriately
Planning and management of meetings
Generation of correspondence on behalf of the Directors and business area
Meeting and event organisation
Producing and collating confidential data and reports when required
Prepare PowerPoint presentations
Assist in the preparation of periodic business management reports when required
Provide administration support of ad-hoc projects
Intermediate level of IT literacy and knowledge including Word, Excel, PowerPoint and Outlook
Excellent interpersonal skills, with the ability to communicate at all levels of the business
Ability to react positively with sudden and unexpected changes in demand
Can work accurately and effectively under pressure to tight deadlines and under own initiative
Comfortable dealing with sensitive and confidential information
Previous experience in similar industry/business sector preferable

200

IT Operations Administrator Resume Examples & Samples

Prepare, compile and sort documents for data entry
Enter data from source documents into prescribed computer database, files and forms
Scan documents into document management systems or databases
Maintain Logbooks or Records of activities and tasks
Reviewing files and records to answer requests for information
Coordinating work flow
Knowledge of relevant software applications including MS Office
Proficient in use of Emails
Good Numeracy skills
Accurate Typing skills
Knowledge of Office management Systems and Procedures

201

Wholesale Operations Administrator Resume Examples & Samples

Serve as primary point of contact for all operational aspects of North Americas Sales and subject matter expert on all new TOMS products & NuOrder
Partner with Supply Chain counterparts to ensure smooth and timely execution of out the door sales orders
Train account executives, customers and internal users on basic and advanced use of B2B portal, including order entry and assortment planning
Monitor B2B portal batch to prevent errors and ensure ATP / allocation is accurate and timely
Liaison with SAP team to prevent and problem solve technical errors within the B2B portal
Assist with upgrades, implementations, requirements and testing within B2B portal
Team player, goal oriented and demonstrates an effort to build and contribute to the TOMS business with a focus on the giving movement
Excellent attendance and positive attitude
Ability to collaborate with all levels of business
Strong task prioritization skills
Exceptional analytical thinker, proficient at identifying and resolving technical problems
High school degree or equivalent required
Associate degree in Business, Communications or related field desirable
Minimum two-five (2-5) years of customer service experience required
Proficient in use of Microsoft Office products
Intermediate Excel skills required
SAP experience required
Plum River experience required
Scene 7 experience required
ATP Generator experience required
Fundamental knowledge of accounts receivable

202

Fulfillment Center Operations Administrator Resume Examples & Samples

Reporting employee morale and submitting taxable fringe reports
Manage daily time and attendance for all zulily associates and input the proper pay coding into Dayforce
Assisting with activities coordinated by the FC Administrative Supervisor

203

Operations Administrator Resume Examples & Samples

Demonstrates functional skills. Requires basic competency related to function
Responsible for responding to Client Escalations, help clear e-manifest errors and also helping the shipping team when they have system issues
Demonstrates basic functional process knowledge and participates in process
Has awareness of Flex techniques. To perform the major job responsibilities the use of the following tools may be required: Office Skills: telephones, data entry, and office software to include word processing, spreadsheets, and presentation package and database systems

204

Business Operations Administrator Resume Examples & Samples

Handle inbound calls from selling agents, corporate offices and consumers
Action and respond to non-voice queries, balance enquiries, transactional queries, and general assistance
Perform e-Banking processes, ensuring all internet banking requests from customers are authorised and any errors are corrected
Assist selling agents and head office locations in setting up of user access and maintaining relevant security of their accounts
Investigate failed transactions and anomalies
Liaise with various technical and testing teams in order to test systems before launch

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