Process Administrator Resume Samples

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A Koch

Amara

Koch

1651 Anika Island

Dallas

+1 (555) 677 0005

1651 Anika Island

Dallas

Phone

p +1 (555) 677 0005

Experience Experience

Houston, TX

Process Administrator

Houston, TX

Hayes and Sons

Houston, TX

Process Administrator

Welcoming customers to Huntington and establishing professional relationships with them
Cross-trained to perform various functions in the area
Monitor and execute qualification and approval model for all new / changed processes to be transitioned to the Global IT Helpdesk
Report status and progress of initiatives to the Global IT Services Manager
Educating customers on how to leverage Huntington's technology to assist them with their transactions
Work with peers to schedule and deliver training to support teams
Responsible for updating the IT process library which includes maintaining process governance, and lifecycle management

New York, NY

Business Process Administrator

New York, NY

Konopelski Group

New York, NY

Business Process Administrator

Work closely with budget owners to ensure management of spending and produce regular update reports for K&I Director and budget owners
Execute strong financial and operational system/partner routines
Work closely with project leads to manage business process timelines and ensure that projects are started and ran smoothly whilst adhering to TCCC internal procedures
Forge good working relations with other Administrative staff across their specific location and across Western Europe
Identify processes, whilst working within TCCC procedures, that can be streamlined to ensure continued business agility
Assisting with the organisation of team meetings and other ad hoc team/company events
Take ownership of shared service platforms, such as S&I Connect and SharePoint, liaising with the K&I platform custodian and performance team in Atlanta to continue to innovate and expand these out across Western Europe

present

Los Angeles, CA

Qualtrics Business Process Administrator

Los Angeles, CA

Wilderman LLC

present

Los Angeles, CA

Qualtrics Business Process Administrator

present

Provide continuous project feedback and status updates to key stakeholders
Work with teams within the Client Boarding Organization to digitize client-facing forms using the Qualtrics application
Provide support and direction to Qualtrics builders
Liaison with Fiserv contacts to Qualtrics to submit possible updates, enhancements, submit issues to the applications and ensure Fiserv guidelines are followed in Client Boarding
(Short-term) participate and contribute (first 3 months) and (long-term) lead the Governance team for Client Boarding to establish rules, guidelines, support and review of surveys
Maintain a living Governance guide based on the teams agreement
Introduce users outside of Client Boarding but within Card Services to the Governance process and attempt to establish a consistent process/security flow for Card Services

Education Education

Bachelor’s Degree in Business Related Field

Webster University

Bachelor’s Degree in Business Related Field

Skills Skills

Strong analytical skills, capable of clearly identifying and solving problems proactively
Ability to work independently with deadlines and be able to multi-task
Comfortable with ambiguity and able to manage accordingly to maintain progress
Excellent time management skills and ability to meet individual and team deadlines
Strong verbal and written communication skills to interface with managers, staff, customers, and vendors
Support the team: Remove obstacles that may be hindering individual and group progress; develop automation projects through Robotics Process Automation (RPA); Solve day to day issues arising while running robotics processes and provide timely resolutions
Deep dive into specific process areas to identify gaps or errors. Undertake data gathering, root cause analysis exercises and work with peers to clearly define key improvement initiatives
Analyse process models as they are (As-is). Document and compare them to the future and improved designs (To-be) and work with wider support teams to determine the plan/approach for reaching the improved state
Collate data metrics/feedback on process compliance and effectiveness. Use detailed analysis to provide measurable data on process performance and highlight potential process improvement initiatives
Keep Management Updated: Relay important information in the form of timely and accurate reports; Maintain proper documentation for the solutions, test procedures and scenarios during UAT and Production phase

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Process Administrator Resume Examples & Samples

Under minimum supervision, perform a variety of assignments that are moderately complex and require detailed knowledge of company and/or department procedures
Receives, classifies, reconciles, interprets, consolidates, maintains and/or summarizes multiple sources of records, files or documents
Compiles regular and special reports drawing data from a variety of sources
Exchanges information and resolve problems where multiple non-standard solutions are available
Refers unusual cases to team leader or supervisor
This position is typically cross-trained to perform various functions in the area
May train less experienced employees and/or organize work flow
1-3 years of work experience in a processing type function
Proficiency in Microsoft Office Products, and the ability to type a minimum of 35 wpm required
Excellent in customer service, highly motivated, focused, and goal oriented
Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
Strong organizational skills with attention to detail, planning and follow-up

Process Administrator Resume Examples & Samples

Communication with appraisers (via appraisal system, email, and phone) at specified intervals as applicable to facilitate appraisal order acceptance, inspection scheduling, and report delivery
Updating the appraisal system (CMS) with adequate notes to document appraisal status and key assignment detail
Problem resolution of some escalated appraisal issues may be required as well as support of other clerical tasks performed by the group
3-5 years of experience working in an office setting, preferably in a customer service capacity
Excellent Verbal communication skills with the ability to communicate in a professional and personable manner over the phone and in person required
Excellent written communication skills to correspond with appraisers and home lending partners and document the appraisal platform when managing the queue
Basic computer skills required, MS office applications preferred
Strong organizational skills with attention to detail required
Ability to work independently with deadlines and be able to multi-task
Prior mortgage banking experience preferred
Experience with Unifi, CMS, or ACAPs a plus

Process Administrator Resume Examples & Samples

RV/Marine Title Research in multiple states (online an via phone)
Filing UCC liens and verifying of existing UCC filings
Calling dealerships to resolve title and UCC issues
Utilize appropriate systems to monitor and track pending items
Cross-trained to perform various functions in the area
1-3 years of work experience in a processing type function. Experience must include customer service and work with titles and UCC filings

Business Process Administrator Resume Examples & Samples

To provide Administrative support to K&I team (15 People), specially the ones based in London( 7 People)
Business Process Administration
Work closely with project leads to manage business process timelines and ensure that projects are started and ran smoothly whilst adhering to TCCC internal procedures
Take ownership of K&I business processes and provide training to the team/new starters as required
Take ownership of shared service platforms, such as S&I Connect and SharePoint, liaising with the K&I platform custodian and performance team in Atlanta to continue to innovate and expand these out across Western Europe
Identify processes, whilst working within TCCC procedures, that can be streamlined to ensure continued business agility
Ensure the timely issue of PO’s and control of the process in SAP, according to TCCC procedures
Support associates in preparing all necessary documentation for the correct issue of PO’s, e.g. bidding, authorization of new vendors, good receipt posting, follow-up with internal approvers and monitoring of invoices with external suppliers etc
Produce regular stakeholder reports to review the status of PO’s, both in progress and anticipated
Management of vendor relationships to ensure the timely processing of contracts and invoices
Work closely with budget owners to ensure management of spending and produce regular update reports for K&I Director and budget owners
Control the budget status for K&I. making the required recommendations to invest more efficiency
Liaise with the Finance and Procurement departments to solve any budget/accounting issues which may arise
Management of team expenses
Input data and run pre-set reports from various databases, as required
Administrative support
Co-ordination and manage meetings inside and outside the office: prepare any documentation which may be required and deal with necessary catering or other practical arrangements (often virtual e.g. video-conference, telephone conference, webex etc.)
Organise travel for team members managing agendas, flight/transfer organization and hotel booking. Suggest most appropriate fares available, according to TCCC policies
Assisting with the organisation of team meetings and other ad hoc team/company events
Forge good working relations with other Administrative staff across their specific location and across Western Europe
Leader of Self
SAP experience highly desired
Good proficiency in Microsoft Office Pack (Excel, PowerPoint), highly desired
Large corporate environment highly regarded – International coordination
Demonstrated ability to provide proactive quality administrative assistance

Process Administrator Resume Examples & Samples

Receives, maintains and/or summarizes multiple sources of records, files or documents
Must be well organized and able to work in a fast pace environment
Team work and communication are essential tools during daily processing
Proficiency in Microsoft Office Products
Motivated, focused, and goal oriented
Mortgage related knowledge

Operations Process Administrator Resume Examples & Samples

Ensure division conformance to operational processes and policies in support of D.R. Horton’s mission
Provide support services at the division level on matters related to purchasing, system use and business process flow
Maintain a working knowledge on all aspects of purchasing/operation processes at a corporate, regional and division level. This encompasses basic homebuilding operations at a division level including complete training in JDE as well as all ancillary tools and systems
Prepare status update report of progress made for achieving uniformed processes and system enhancements
Evaluate and submit request for system enhancement that will help improve the overall efficiency at the division level
Test and provide appropriate documentation on all enhancements to JDE purchasing system
Special projects as assigned by management that include but are not limited to; Hands on help at the division level running purchase orders, setting up options, take-off and contract costs

Eprocurement Business Process Administrator Resume Examples & Samples

Provide system/technical support to internal users of eProcurement (Source-to-Pay) application
Provide system/technical support to external users (Suppliers) regarding portal activities and issue resolution
Provide outstanding customer service to both internal and external users
Assist with ongoing training, documentation design and policy support/enforcement
Assist with reporting, analytics, design and implementation of upgrades and process on-boarding & integrations
Generate and maintain monthly reports which summarize eProcurement KPI performance
Assist with end-of-month accrual reporting process from eProcurement tool
Oversee import of invoices to eProcurement system to ensure they are in acceptable format
Assist with internal end user and external supplier training and questions
Work closely with Accounts Payable to help streamline processes and improve efficiencies
Work directly with stakeholders (GSSC, plants, suppliers, etc) to implement corrective actions
Work with IT and Business Shared Service Center (BSC) to develop process and technology improvements to increase accuracy of purchase order pricing, accuracy of pricing tables, and supplier integration points (purchase order validation and advanced shipment notices)
May assist in deployment of electronic supplier invoicing (OB10, EDI) in conjunction with Greif’s central shared services center
Assist in maintenance of direct/indirect supplier payment channel strategy (required purchase order, P-card, check request)
Performs other duties as identified and assigned
3 years business process/supply chain, accounts payable, customer service, or IT/help desk experience
Excel/Word/Powerpoint
Experience with eProcurement systems (Coupa) and Infor ERP a plus
Proven ability to lead and participate in Team Environment
Time Management and planning skills
Proven planning and prioritization skills

Process Administrator Resume Examples & Samples

Under minimum supervision, performs various assignments related the daily processing of installment loan payoff checks from customers and 3rd parties
Correspond with internal and external customers
Cross-train to perform various functions such as posting payoff checks, working total loss claims and other processes within the department from routine to moderately complex across multiple systems such as Hogan, MSP, ERA/SPA and Desktop Invoice Management
Responsible for all duties as assigned
Minimum 1-3 years experience in an office environment
Working knowledge and experience with Microsoft Word and Excel
Preferred experience with Passport, Hogan Loans and MSP
Excellent customer service and team building skills required
Proven ability to organize and prioritize work
Ability to work in a fast pace environment with high production demands

Quality Process Administrator Resume Examples & Samples

Make recommendations to the quality manager for needed interventions to remain in compliance
Record and analyze scrap, reject, and production data; report on trends and make suggestions for improvement
Initiate Quality Work Instructions for existing and new products
Make judgments on product quality (raw, in-process, finished goods and field product)
Identify potentials for product quality improvements and drive the improvement efforts
Ensure that the all quality standards are accurately recorded and available to production personnel
Communicate process/product quality standards to plant personnel through personal discussion, written instruction, training activities, etc
Inform plant manager and staff of all major quality problems
Perform First Article Inspection Reports to Customer or Internal Requirements
Responsible for Gage Calibrations
Conduct quality audits of product as requested
Other projects as assigned by the quality manager
Must be able to perform all duties listed in the Quality Inspector's job description
Familiar with ISO 9001-2008 standard and requirements
Knowledge of auditing objectives, techniques, responsibilities, etc
Familiar with Deep River procedures and policies
Use and knowledge of quality standards; International, Federal, and Customer specific
Ability to use standard measuring equipment and ability to assess equipment requirements to best fit the quality plan
Ability to interpret blueprints
Organization, facilitation and communication skills
Strong computer and organizational skills
Must be Fluent in English

Process Administrator Resume Examples & Samples

Deep dive into specific process areas to identify gaps or errors. Undertake data gathering, root cause analysis exercises and work with peers to clearly define key improvement initiatives
Be a champion for change and influencer for driving efficiency and automated solutions across a number of areas including Global Support and IT Delivery Services
Facilitating workshops and interviews with Subject Matter Expert's
Work with peers to schedule and deliver training to support teams
Translating end user application/system requirements and ensuring the delivery team has a thorough understanding of these requirements
Challenge the business where appropriate to manage expectations and highlight risks/issues
Preparation of test scenarios, system testing and change management to ensure successful transition of new or change processes to production
Proficient in the use of analytic tools such as data gathering and analysis, spreadsheets, flow-charting and process diagramming
Intermediate knowledge and experience of MS Excel, including knowledge of Pivot Tables and VLookup
Excellent organisational and planning skills
Strong initiative; able to self-manage, must be detail oriented
Comfortable with ambiguity and able to manage accordingly to maintain progress
Lead and own tasks through to completion with minimum supervision
Excellent time management skills and ability to meet individual and team deadlines
Highly organised with a structured but pragmatic and, where needed, flexible approach in order to ensure deadlines are achieved
Communication and Presentation
PowerShell scripting

Business Process Administrator, Castrol Resume Examples & Samples

Assist the Lubricants business in their tender responses, customer proposals, marketing material and presentations
Act as change agent to drive key process improvements throughout the Lubricants business
Draft and implement sales policies, procedures and work instructions for the Lubricants business as required in order to conform to Lubricant Global Standards and local protocols
Work with key contacts outside of the Sales Operations team (e.g. FVC, GBS, Logistics), to share best practice, systems and processes in order to drive further improvements in the Lubricants business
Provide general administrative support to various functions within Sales including the co-ordination of all aspects of state based customer/ sales functions
Compiles data analysis & reporting out of JDE and other Lubricant Systems for analysis as is required
Maintains a secure database of all Tenders and Supply Contracts and ensures archival of all these documents using the appropriate BP Record Management System

Process Administrator Resume Examples & Samples

Welcoming customers to Huntington and establishing professional relationships with them
1 year experience working with customers
A Bachelor's Degree in a business related field is preferred, but not required
Comfort with technology such as mobile services and online banking services, a plus

Process Administrator Resume Examples & Samples

Receives, classifies, reconciles, interprets, consolidates, maintains and/or summarizes multiple sources of real estate records, files or documents
Must be a licensed title agent in the State of Ohio or will become licensed in the first 90 days of employment
1-3 years of work experience in a title insurance processing type function
Experience reviewing title exams, typing commitment and/or policies

Process Administrator Resume Examples & Samples

Processing a variety of Collateral documents including mortgages and auto tiles to be recorded for lien perfection at the county
Reviewing incoming Collateral documents for state specific regulations and or county guidelines
Routine follow-up with Branch offices on outstanding items and or handling rejects from the county and vendors
Communicates issues or concerns verbally and systematically by utilizing Huntington applications/systems with Essential partners/Branch offices
Processing incoming and outgoing collateral, calculates fees, balances General ledger entries handled large quantities of incoming and outgoing mail as well as data entries
Cross trains to perform various other functions within the department
1-3 years of work experience in a processing type function is required
Mortgage processing related experience is a plus
Must be able to work independently or as a team player
Must be able to work under pressure and time constraints
Knowledge of Outlook and various Microsoft applications

Process Administrator Resume Examples & Samples

Responsible for updating the IT process library which includes maintaining process governance, and lifecycle management
Responsible for maintaining the IT Service catalog
Facilitate maintenance of IT processes to maximize value and minimize bureaucracy in aligning with company culture
Research, and report on technologies for maintaining standards, workflow, and service catalog
Assess need for any changes to the IT Service catalog, and process library, and implements changes as required
Educate Technology employees regarding the integration of new processes into the environment
2+ years of experience in customer service and improving the customer experience
1-2 years of experience in Process Management or Process Improvement
A basic understanding of Customer Relationship Management Tools (CRM)
Strong verbal and written communication skills to interface with managers, staff, customers, and vendors
Applied skills in critical thinking and analysis, meeting facilitation, and interpersonal interactions
Interest in process improvement, value stream mapping, and process reengineering

Qualtrics Business Process Administrator Resume Examples & Samples

Independent self-starter that is able to interact with all levels of business processes
Work with teams within the Client Boarding Organization to digitize client-facing forms using the Qualtrics application
Maintain a living Governance guide based on the teams agreement
Introduce users outside of Client Boarding but within Card Services to the Governance process and attempt to establish a consistent process/security flow for Card Services
Develop internal surveys with the direction of management for internal use. This process can assist in gathering information from associates to improve process or be used as a process to enhance internal communications
Backup and assist Boarding Support and Matrices peers when needed
Test new features or add-on functions of the Qualtrics platform
3+ years of experience implementing surveys for internal and external clients or/and training and development
Knowledge of the Qualtrics application or similar application
A team player with excellent verbal and written communications skills

Process Administrator Resume Examples & Samples

Refers unusual cases to Functional Coordinator or Supervisor
Preferred Hogan knowledge
Previous research experience

Process Administrator Resume Examples & Samples

Minimum 3 years' experience that includes quality review of documents and customer service
Previous banking and/or review of loan documents preferred
Previous experience with ORBIT and Hogan a plus
PC and internet experience
After training, some overtime may be required based on work volume

Operations Process Administrator With French Resume Examples & Samples

· Performs business processing transactions which require screening and encoding of data fields
· Performs non-routine analysis and independent judgment in the application of business rules
· Communicating with customers to provide further additional information regarding products or services
· Following up with the organization’s clients or customers to ensure that their requests are accurately provisioned and issues are sufficiently resolved
· Preparing reports providing the detailed information regarding personal customer information, unresolved matters, action taken, and any relevant comments or notes
· Opening and closing accounts, processing requests, and collecting the required information regarding matters or complaints that require further attention
· Maintaining records of all transactions and interactions made with customers
· Data validating and entry of customer proposal, applications and transactions into specific line of business policy processing system
· Ensure processing turnaround time for policy application/transaction processing, submission(s) tracking is adhered to
· Generation of quotations, new policies, renewals, endorsements, cancellations and claims and administration for relevant consumer lines products and according to the agreed upon Standard Operating Procedures
· Processing of payment related applications and transactions

Etching Artwork / Process Administrator Resume Examples & Samples

2-3 Years business administrative experience
Must be familiar with Microsoft Office
Experience with VLM or a similar payroll application
College Diploma. Proficiency in using Excel and Word documents
2-5 years administrative experience

Project & Process Administrator Resume Examples & Samples

Data synchronization between customer and Luxoft internal systems
Account Data actualization in Luxoft internal systems; data reporting
Sustaining sense of urgency around business process efficiency and issues, escalating risks
Managing business process knowledge within delivery and PMO organization (e.g.: town halls, webinars, knowledge assessment)
Documenting and communicating new processes and process changes
Managing process change

Work Process Administrator Resume Examples & Samples

Excellent communications and interpersonal skills with the ability to interact with diverse College constituencies
Excellent customer service skills. Comfortable with frequent interruptions to daily work
Attentive to details and interest in providing accurate, clear, and concise results
Demonstrates a high level of concentration while working in a fast-paced, continually changing organization
Ability to handle repetitive work
Ability to handle emergency situations and react in a calm professional manner
Proficiency with facilities work control systems and standard business applications
Comfortable in working with a diverse workforce
Commitment to diversity and to serving the needs of a diverse community
Three to five years of experience in the facilities maintenance field or the equivalent
Familiarity with Microsoft Office applications
Serves as a point of contact for all service requests submitted to FO&M. Creates work orders within a centralized work processing database, ensuring accurate, complete and timely processing of work orders
Acts as a daily operational point of contact between those who request work orders, and FO&M staff who perform the work. Responds to customer inquiries and researches status of work. Works closely with FO&M supervisors and the Work Process Manager to ensure timely communication and follow-up
Performs quality control functions within the work processing system. Applies best work processing practices as defined by FO&M management and industry standards. Runs management reports and reviews output on a regular basis to verify integrity of the work processing system
Receives Dig Safe requests and ensures timely processing of applications by FO&M, requestors and Dig Safe
Prepares and maintains informational lists such as 911 address report, heat calls, and building contacts
Performs the dispatch function by communicating via telephone and radio to dispatch workers across campus. Answers phone calls and provides radio relay to workers. Quickly determines the appropriate employee to contact for specific work tasks, based on knowledge of systems and of workers’ skills. Informs supervisors of dispatched tasks assigned to their staff. Performs nightly reconciliation of cash drawer. Creates a work order in the work processing database for all dispatched calls
Posts in an accurate and timely manner the labor time entry for FO&M. Reconciles time entries with the payroll system, Kronos. Contacts the appropriate area when there are discrepancies
Distributes keys, maintains key inventory, and prepares bills, as appropriate. Grants electronic access control as directed