Payment Associate Resume Samples

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S Olson

Shyann

Olson

600 Rudy Springs

New York

+1 (555) 686 7298

600 Rudy Springs

New York

Phone

p +1 (555) 686 7298

Experience Experience

Houston, TX

Payment Controls Associate

Houston, TX

Waelchi-Cummings

Houston, TX

Payment Controls Associate

Support Cash Management's global Governance team in the continual development of our risk management and control framework
Disbursement of payments in support of business units on the ISG platform and Liquidity Management
Working closely with and supporting our key Stakeholders
Negative impact on the other team members with increased workload
Liquidity Management (Funding)
Review of incoming and outgoing SWIFT messages
Take line responsibility for the time sensitive disbursement of business critical payments, processing checks and review of incoming and outgoing SWIFT messages

San Francisco, CA

Payment Services Production Associate

San Francisco, CA

Crooks, Goodwin and Johnston

San Francisco, CA

Payment Services Production Associate

Performs the most highly specialized clerical duties pertaining to unit. Acts as a backup during vacations, absences etc
Strong work ethic
Perform Debit and Credit Telephone Notifications
Performs other projects as assigned
Perform branch and customer telephone callbacks to verify the authenticity of wire transfers, and attempt to detect/avoid fraud attempts
Verify remittance transfer payments on vendor platform
Review and process incoming wire transfers ensuring correct execution and adherence to bank policy

present

Dallas, TX

Payment Services Operations Associate

Dallas, TX

Mueller LLC

present

Dallas, TX

Payment Services Operations Associate

present

Perform other duties as requested by management
Solves general problems independently, refers the most involved problem to management
Performs end of day NY Clearing House production support and striking of totals
Performs the most highly specialized clerical duties pertaining to unitActs as a backup during vacations, absences etc
Inputs/verifies outgoing payments on the Global Pay Plus (GPP) system ensuring the proper format, payment code and information are being transmitted to the Federal Reserve or Clearinghouse
Perform daily audit of all administrative set-up activity
Perform general office duties such as logging/distributing interoffice mail, filing and faxing

Education Education

Bachelor’s Degree in Courtesy

Clark Atlanta University

Bachelor’s Degree in Courtesy

Skills Skills

Provide timely, knowledgeable and courteous support to internal customers with basic problem resolution via telephone and e-mail
Performs the most highly specialized clerical duties pertaining to unitActs as a backup during vacations, absences etc
Maintains a thorough knowledge of the regulations and policies affecting the unit. Keeps abreast of changes and trends
Inputs/Verifies SWIFT messages
Manage various departmental e-mail boxes and incoming faxes
Validate token request via e-mail and create work orders as appropriate
System Administration for various applications used for Wire Processing and Reporting
Perform daily audit of all administrative set-up activity
Perform general office duties such as logging/distributing interoffice mail, filing and faxing
Outlook and telephone communication with internal and external customers

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EU Payment Utility Associate Resume Examples & Samples

Supporting initiation and authorisation of non STP payments for multiple stakeholders across various products
Acting as an escalation point for payment issues with internal/external parties
Ensuring that time sensitive cash wires are released in accordance to global currency cut-off times
Risk Review and payment exception management
Strong analytical, organizational and verbal and written communication skills
Strong IT skills and proficiency with Microsoft Office applications
Understanding of SWIFT messages

Senior Sales Associate, Treasury & Payment Resume Examples & Samples

Enhance bank/customer relationship through a confident, independent and resourceful approach and work style
Meet individual assigned sales goals relating to noncomplex to increasingly complex account relationships
Expand existing account relationships through additional product sales
Participate in sales functions, including preparation of calling documents, analysis of customer needs, collection of proposal details, and inclusion of technical resources
Work independently and may meet with customers directly to review information
Prepare service and pricing proposals. Demonstrate the ability to provide greater assistance with complicated, complex proposals. Provide essential insight on product features and advise on customer solutions
Demonstrate ability to ensure success of sales within the region by proactively generating new revenue independent of sales banker(s)
Maintain accurate sales pipeline status reporting
Assist with sales prospecting and manage customer call lists to enhance product penetration to customers. Identify customer sales opportunities and successfully bring the transaction to closure
Engage as needed with Implementation Specialist to insure accurate customer conversion
Accompany Treasury Management Sales Banker(s) on customer calls to help strategize increasingly complex deals
Bachelor’s degree in Business, Finance or Accounting preferred. 2-4 years banking/financial services experience preferably in Treasury Management
Proven ability to handle multiple projects simultaneously, often under tight time frames
Strong communication and interpersonal skills with experience working with people at all levels of the organization
Strong Computer literacy in Word, Excel & PowerPoint
Accountability and initiative

Operations Associate Iv-payment Services Resume Examples & Samples

System testing of Global Pay Plus (GPP) system ensuring the proper format, payment code and information are being transmitted to the Federal Reserve or Clearinghouse are correct
System testing of OFAC Monitoring/Compliance Scanning application
OFAC updates from US Department of the Treasury
User maintenance for applications used within Payment Services
User report distribution for quarterly user recertification’s for various Payment Services applications
Bank File updates for Federal Reserve, New York Clearing House and SWIFT
Develop reports when necessary on a timely and ad hoc basis. Analyzes data pertaining to department, developing spreadsheets reports
Communication between the Payment Services, Technology and internal business partners
Solves general problems independently, refers the most involved problem to management
Performs the most highly specialized clerical duties pertaining to unit. Acts as a backup during vacations, absences, etc

Payment Services Operations Associate Resume Examples & Samples

System Administration for various applications used for Wire Processing and Reporting
Daily Canadian Compliance Reporting
Review Retail and Private Banking legal agreements for accuracy and complete customer setups within the Wire Application
Manage various departmental e-mail boxes and incoming faxes
Validate token request via e-mail and create work orders as appropriate
Provide timely, knowledgeable and courteous support to internal customers with basic problem resolution via telephone and e-mail
Perform daily audit of all administrative set-up activity
Perform general office duties such as logging/distributing interoffice mail, filing and faxing
Outlook and telephone communication with internal and external customers
High School or GED required
A minimum of two years relevant work experience
A minimum of three years of office experience preferred
Notary public preferred
Good PC skills with knowledge of MS Office products and departmental software
Moderate problem solving skills
Math skills necessary
Must be reliable

Sales Associate, Treasury & Payment Resume Examples & Samples

Sales Team Support Acts as the day-to-day sales contact for the client for sales related questions such as product information, pricing, implementation timeframes and requirements
Provide assistance to the team in pre-sales such as pitch preparation and client research and preparation of prospect and client files for action by the Sales Professional Planning
Responsible for tracking each implementation request to keep the process on track to the timeline committed to the client. In addition to ensuring once the implementation is completed, the client is billed accurately. This would include tracking internal reportsRecommend changes and improvements to sales support materials and functions based on findings and feedback
Operations Compile pre-call and post call information packages by accessing internal systems and bank personnel to validate client holdings, pricing, and volumes, ensuring the Sales professional has the information necessary to be knowledgeable about the clients/prospects business and needs
Authorities Scope and Impact Information Access: The role has authority to access multiple internal systems (confidential client data) to perform job functios (XIM, XAA, LiveLink, etc.)
Support 1-2 sales professionals (refer to Sales Associates Matrix for breakdown by Junior/Senior role)Assigned Geographic RegionAssigned Client Market/Segment: Commercial Bank and/or Capital Markets
Desired Behaviours Key Performance Indicators Strong interpersonal skills Solution Oriented Collaborative Customer Calling (with guidance) Ability to work independently Regional NPSTeam PxVTeam Total Revenue Sales Professional input

Sales Associate, Treasury & Payment Resume Examples & Samples

Bachelor's degree in a business related field preferred
2+ years related work experience
General knowledge of banking and Treasury products
Advanced computer skills (Excel, Power Point, Word, etc.)

Payment Services Operations Associate Resume Examples & Samples

Inputs/Verifies SWIFT messages
Monitors and Funds accounts at both the Federal Reserve Bank of New York and New York Clearing House
Monitors and funds BONY and CIBC wire activity accounts
Monitors and performs compliance scanning of wire and SWIFT activity at M&T Bank’s Canadian Office
Investigates wire transfer requests relating to defined specific situations
Secures funding for wires with insufficient account balances
Reviews and processes incoming wire transfers ensuring correct execution and adherence to bank policy
Maintains a thorough knowledge of the regulations and policies affecting the unit. Keeps abreast of changes and trends
Performs other projects as assigned

Sales Associate, Treasury & Payment Services Resume Examples & Samples

Two years C-Level corporate sales experience to organizations greater than $25 million in annual revenues
Working knowledge of sales cycle, from initial prospecting through closing
Basic understanding of sales concepts and processes
Advanced computer skills (Excel, Power Point, Word, etc
Off-site meetings and business travel could be occasionally required

Payment Services Production Associate Resume Examples & Samples

Perform branch and customer telephone callbacks to verify the authenticity of wire transfers, and attempt to detect/avoid fraud attempts
Dodd Frank Remittance Transfer tracking and reporting
Other Payment Services related duties as assigned
Minimum two years relevant work experience
Good PC skills with knowledge of MS Office products
Solves routine problems independently
Good organizational and customer service skills
1 or more years wire transfer experience
General knowledge of Wire Transfer interfacing departments and processes
Process Improvements oriented

Associate Ssbo Payment Utility Operations Resume Examples & Samples

Supporting authorisation of non STP (straight through processing) payments for multiple clients across various products line
Exercising due diligence checks on payment requests
Timely and diligent review and processing of payment exceptions
Providing a critical escalation point for payment processing issues for internal clients and external counterparties
Ensuring time sensitive cash payments are processed in a timely manner
At all times acting as a process owner, accountable for the delivery of work to the highest of standards
Identifying opportunities for process improvement and enhanced risk control
A proactive, highly motivated work ethic
Attention to detail and an ability to retain focus
An intrinsic ability to identify priorities and deliver timely outputs to a consistently high standard
Effective risk management skills, with experience of identifying and mitigating operational risk
An intuitive thinker who is able to think and plan ahead
The ability to work effectively as part of a dynamic team
Effective communication skills, both written and verbal with an ability to articulate clear and concise messages

Portfolio Payment Service Associate Resume Examples & Samples

Handles inbound/outbound telephone calls on delinquent accounts to solicit repayment
Answers questions regarding necessary actions and strategies for debt repayment
Determine reason for delinquency and establish firm payment arrangements
Demonstrates excellent listening skills with the ability to ask probing questions, understand concerns and overcome objections
Accurately records all customer interaction, phone calls and status of collection efforts in the loan collection system
Initiates form letters to customers to encourage payment at pre-determined levels of delinquency
Performs skip-tracing functions when necessary
Receives payments and documents amounts paid through Western Union, Moneygram or check-by-phone services
Performs other clerical administrative duties such as sort and file correspondence, copying, data entry, etc
Demonstrates compliance with FDCPA and SCRA guidelines on all account contacts
Refers problematic credits to management when known to escalate the collection process
Ensures all calls are handled with the highest degree of courtesy, respect and professionalism
Works with internal and external customers and participates in team meetings
“LIVE” the Bank’s Mission Statement and “PRACTICE” the Bank’s Corporate Strategy
20160607

New Business Payment Services Sales Associate Resume Examples & Samples

Responsible for assisting in territory development to include use of Avention, LinkedIn Sales Navigator, Data.com, Google Alerts, Marketo, and other associated applications
Assist in territory opportunity creation through use of e-mail, social selling, telephone, and USPS
Work closely with each PNE Sales Representative in territory analysis and execution
Responsible for staying abreast of news and updates regarding ePayments, P2P, and other projects typically associated with Accounts Payable
Serve as an alternate for virtual demonstrations of SunGard’s PayNetExchange solution
Assist in creation of proposals, RFP responses, SFDC logging, and prospect list creation
Ensure marketing materials are ordered and stocked, assist in preparation for tradeshows
Perform vendor analysis, and price creation, via Excel’s vLook-up and Fuzzy Look-up
Provides regular reporting and analytics to key stakeholders
2+ years sales experience with a focus on opportunity creation and development
A background in business-to-business “B2B” payments is strongly desirable
Ability to prioritize and multitask across several projects
Proficiency with Microsoft Office, especially Excel, plus the ability to learn company software platforms
Entrepreneurial spirit and focus on creativity and innovation

Payment Utility Associate Resume Examples & Samples

Supporting initiation and authorization of non STP payments for multiple stakeholders across various products
Applying enhanced due diligence checks on payment requests
Overseeing third party Vendor for payment initiation requests
Risk Review and High Risk payment exception management
Fluent English Verbal and Written Communication Skills
Experience in Fixed Income Derivatives, Foreign Exchange, Settlements, Cash Management, Funding, Stock Loan, Treasury, Risk Management

Associate Director Payment Integrity Intel Center Resume Examples & Samples

Provides leadership to and is accountable for the performance of managers and / or senior level professional staff
Impact of work is most often at the operational or local business unit or market level
Develops functional, market level, and / or site strategy, plans, production and / or organizational priorities
Identifies and resolves technical, operational and organizational problems outside own team
Product, service or process decisions are most likely to impact entire functions and / or customer accounts (internal or external)
Demonstrate Knowledge of Relevant Business Systems, Tools, and Processes
Analyze Business Processes, Systems, and Operations
Identify Business Process Opportunities and Solutions / Propose Business Process Solutions
Facilitate / Oversee / Monitor Implementation of Business Process Solutions
Maintain / Monitor Implemented Business Process Solutions
7 years of work experience in a corporate setting
5+ years of experience with project methodology (requirements, design, development, test and implementation)
5+ years of Strategic experience or large program oversight
5+ Experience in analysis of business process and workflow and providing an evaluation, benchmark and / or process improvement recommendations for large initiatives
5+ years claim experience
Ability to problem solve including multiple priorities
Fully Proficient with Microsoft Word, Excel, Outlook & PowerPoint
Understanding of UHG Intel Center and how it interacts and supports savings goals with the various business areas. Specifically around scope, delivery, and tool usage
7+ years of health care experience working with claims data and medical codes

Enterprise Payment Investigation Associate Resume Examples & Samples

Performs tasks related to customer dispute resolution and balancing of transaction processing errors, with a working knowledge of research and resolution processes specific to Enterprise Payments Investigations
Performs analysis, troubleshoots, and resolves case types in one of the following channels: Visa, ACH, Wire, or Paper Investigations
Responsible for individual workload and contributing to resolution of team workload
Escalates more complex cases to a specialist or manager in a timely manner
Communicates effectively and professionally in all interactions, written and verbal, with staff, management, and customers
Meets all departmental deadlines, service level agreements, and KPM's
Demonstrates transformation behaviors and contributes to the overall good of the team/department

Payment Associate With Russian & English Resume Examples & Samples

Advanced knowledge of Word, Excel and PowerPoint applications
SAP knowledge – Big advantage
Able to work well with all levels of management, staff, other team members, outside clients and vendors
Advanced multi-tasking skills

Global Payment Team Associate Resume Examples & Samples

Manage and ensure P2P related payment activities according to P2P standard processes within GFSS responsibility plus any agreed country specific processes. These include (but are not limited too) - regular payment runs, exceptional payments, payment forecasts, direct debits / standing orders, customer reimbursement and cheque runs, along with any internal bank transfers and tax related payments with bank communication and administration
Drive standardization and simplification of in scope company codes and deliver efficiency and quality improvements of payment related operations
Preparation of payment related reports, documentation and period-end-delivery for both internal and external purposes for all company codes in scope
Ensure that the operated processes and the internal controls are SOX compliant and both tax and legally compliant for the company codes in scope
Identify and support continuous payment process improvement opportunities
Update Global Payment Process Handbook in cooperation with according Subject Matter Expert
Minimum upper-intermediate written and spoken English and German as advantage
Certificate of Secondary Education at the minimum
A strong will to deliver excellent quality
Ability to work in international teams and environment
Interesting non-working activities (volunteering, charity, sport events...)
Opportunities for professional growth in financial field

Payment Associate Resume Examples & Samples

Post deposits for patient accounts to the client profile
Verify credits are out to the correct financial class and request offsets/takebacks
Balance batch deposits
Meet daily and monthly deadlines
Notify correct associates regarding any issues on accounts
Entering denial codes
Post office, cash room and EFT deposits
Review account while working batches to ensure account is up to date
Verify batch to make sure all checks belong to account

Senior Grant Payment Associate Resume Examples & Samples

Strong computer skills with an ability to understand, access and leverage technology alternatives
Transactional accounting (e.g. A/P, Billing, etc.) or relevant financial or clinical trial related experience
Working knowledge of clinical trial payment process and familiarity with investigator contracts and budgets; previous interaction with operational project teams and investigative sites preferred
Knowledge of ERP Accounts Payable application
Served in a team leadership role with mentoring responsibilities for junior staff
Public speaking, comfortable in delivering instruction to small groups
Strong networking abilities and an ability/willingness to work with internal and external stakeholders across the globe
Excellent communication / writing skills
Strong computer skills with an ability to access and leverage technology alternatives
Computer proficiency (MS Office - Word, Excel, Power Point and Internet skills), aptitude for training, capable of operating standard office equipment (e.g. fax, copier etc.)
Flexible and adaptable to a developing work environment
Self-motivation with the ability to work under pressure to meet deadlines
Minimum four (4) years transactional accounting (e.g. A/P, Billing, etc.) or relevant financial or clinical trial related experience

Associate, Payment Services Resume Examples & Samples

Understand Pew’s key policies relevant to the reimbursement of allowable business expenses, such as Travel Policy, Corporate Card Policy, and Business Expense Reimbursement Policy
Review and audit employee expense reports in PeopleSoft for proper documentation, coding, approval and compliance with relevant policies
Review and monitor all Corporate Credit Card transactions, and work closely with preparers of expense reports to ensure expense reports are prepared and submitted on a timely manner
Follow-up with staff regarding un-coded and unapproved expenses in accordance with the policy
Research and resolve fraudulent charges on Corporate Credit cards
Participate in monthly expense reports review process
Assist in creating Contract vouchers during peak times, which requires full understanding of Pew’s Contracts with suppliers
Seek opportunities for improvement related to the accounts payable function and working within Enterprise system
Contribute to and participate in tasks and special projects as assigned. Participate in Pew wide projects related to the Finance unit as necessary
Assist with month and yearend close and annual audit

Senior Associate, Payment Services Resume Examples & Samples

Manage regular communication with Pew staff and vendors; serve as primary point of contact for staff and management for questions and issues; escalate issues to Senior Manager, Disbursements; and seek guidance from the Senior Manager, when necessary
Formulate recommendations to management for process improvements, evaluating and reviewing Payment Services’ forms, evaluating contract vouchering procedures, and working with PeopleSoft enterprise system to develop ad-hoc reporting requirements for special projects. Make suggestions to ensure compliance with changing Accounting standards as related to accounts payable
Process domestic and foreign grants, contract and invoice payments, per organization policy and procedures
Responsible for all aspects of Corporate Credit Cards; including not limited to ordering, canceling cards, disputes, trainings, retrieving file and uploading into PeopleSoft, collecting of Verification of expense forms and assisting reconcilers as needed
Distribute work to Coordinators evenly and ensure completed timely. Also verifying accuracy and completeness of work
Ensure Document Retention procedures are followed
Correspond with Vendors and internal customers on issues and open items
Lead Domestic/Foreign teams on weekly meetings, process improvements and issue resolutions
Responsible for the centralized Payment Services inboxes used for submission of vendor invoices and for select vendors’ retrieval of electronic invoices from vendor’s web site and email to appropriate staff member in program or operations. Process payments (Check/Wire/ACH)
Payment processing responsibilities include monitoring inventory of check stock to ensure a sufficient supply is on hand. Obtaining additional check signatures when required and properly securing checks. Ensure check facsimiles are in accordance with company policy and all signed and reviewed checks are routed to the mail room for handling by 4 p.m. as often as necessary
Track late EER, invoice, check request submissions and report to Management
Generate and post vendor credit memo(s) and review vendor statements for open credits and aging invoices as they are received
Review transactions for vouchers, expense reimbursement forms, third party expenses and program payments for accuracy and compliance to procedures
Work closely with Associate responsible for Master Vendor File to ensure accurate vendor records to allow smooth payables processing; maintain vendor records for accurate 1042-S year-end reporting
Work closely with Accounting Unit who is responsible for reviewing monthly bank reconciliations for accounts payable activity such as stale dated checks and reconciling items. Responsible for researching validity of questionable items and implement necessary action(s) including voiding the check and reissuing a payment, voiding the check and canceling the invoice or resolving the reconciling item(s)
Ensure timely posting of vouchers to meet month and year end deadlines
Participate in conferences, seminars and other professional development activities to keep Accounts Payable expertise current

Payment Controls Associate Resume Examples & Samples

1)Statement of the role: This role will join the Cash Disbursements team in Cash Management performing day to day functions in support of payments made in the USD, MXN and CAD currencies and accounts funded by North America Liquidity Management
2) Why the role is necessary: This role is critical in completing the day-to-day cash disbursement functions, which is a critical role in Cash Management. The member is primarily responsible for
Disbursement of payments in support of business units on the ISG platform and Liquidity Management
Processing of incoming and outgoing physical checks
Review of incoming and outgoing SWIFT messages
Review of outgoing payments that have flagged for a compliance exception on the MSWM platform
3) Impact of not hiring: Possible negative impact to the team include
Insufficient daily coverage for the functions which give rise to operational risk
Negative impact on the other team members with increased workload
Possible delay in meeting project / initiatives deliverables
Take line responsibility for the time sensitive disbursement of business critical payments, processing checks and review of incoming and outgoing SWIFT messages
Working closely with and supporting our key Stakeholders
Support Cash Management's global Governance team in the continual development of our risk management and control framework

Health Care Payment Reform Associate Project Director Resume Examples & Samples

Outstanding engagement and interpersonal skills as demonstrated by leading/working within large stakeholder communities and presenting to C-suite audiences
A minimum of 10 years in the healthcare industry and at least three years’ hands-on experience in developing and/or managing the development of alternative payment models and/or related experience that demonstrates a substantive understanding of alternative payment methodologies
Experience working in a payer, payer trade associations, or healthcare purchasing organization preferred; experience working in a provider setting is also desirable
Experience in managing large, multi-disciplinary projects that include specialists in the areas of healthcare payment, analytics, clinical, technology, stakeholder management, and others
Knowledge of private payer, Medicare, and Medicaid terms and policies
BS and/or MS required. Related experience in a technical field such as business, finance, healthcare policy/law, information technology, systems engineering, or similar field is needed to successfully perform in this position

Payment Services Associate Resume Examples & Samples

Respond to department specific questions in a timely and accurate manner
Perform file and/or transaction maintenance including tracking and updating information
Research and resolve member issues; process adjustments as appropriate

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