Programme Manager Resume Samples

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H Smitham

Harold

Smitham

1601 Lambert Springs

Houston

+1 (555) 378 3670

1601 Lambert Springs

Houston

Phone

p +1 (555) 378 3670

Experience Experience

San Francisco, CA

Programme Manager

San Francisco, CA

Mayer, Watsica and Beier

San Francisco, CA

Programme Manager

Providing regular feedback on team members to assist with performance reviews within matrix management environment
Provide thought leadership to improve our approach to implementations, programme management, and project pipeline management
Manage the process of project estimation and establish and maintain processes to manage scope, time, cost, quality, communication, performance and risk
Working with programme management to make sure that work is neither overlooked nor duplicated by related projects
Develop a high performing team by embedding formal performance development and informal coaching
Management of four project managers (data sourcing, calculator development, outputs, and testing/release management) and circa 30 Business Analysts
Lead improvements to the project management processes and ways of working to ensure continual improvement

Los Angeles, CA

IT Programme Manager

Los Angeles, CA

Labadie, Kulas and Hauck

Los Angeles, CA

IT Programme Manager

Establishes and manages an effective stakeholder management and communications strategy
Develops and maintains relationships at senior level with external suppliers, in support of Project Managers
Establishing and maintaining an effective Communications and Stakeholder Management Plan
Working on strategic initiatives, managing programs and projects and providing regular updates to senior stakeholders
A professional business planning/management, programme planning qualification or equivalent
Working closely with your colleagues in London and other UBS locations, as well as your business stakeholders, and be expected to travel frequently
Managing front-to-back projects for UBS' Investment Bank – working with Agile delivery teams and helping to plan and co-ordinate multiple deliveries

present

Dallas, TX

Project / Programme Manager

Dallas, TX

Upton-Shanahan

present

Dallas, TX

Project / Programme Manager

present

Ensure all working methods are in line with the Global Change Delivery Business Transformation Framework (BTF)
Ensure communication approach and messaging for the various channels are coordinated with the Change work stream and materials are developed
Manages expectations, results and impact of agreed outcomes, thinking ahead to identify and overcome potential issues
Maintains project change control, ensuring any changes to baseline are managed through change request and all impacts are considered
4 Proven track record of learning and applying recognized project/programme management methodologies covering all critical success factors
Provides solutions and added value for long-term customer satisfaction and enduring relationships
The candidate will be responsible for inputting into the development of the support model ensuring the design aligns to the Target Operating Model

Education Education

Bachelor’s Degree in Alignment Within Business Clusters

University of Tennessee

Bachelor’s Degree in Alignment Within Business Clusters

Skills Skills

Excellent verbal and written communication with excellent attention to detail
Excellent inter-personal skills, proven ability to form strong, collaborative relationships across functional areas, at all levels, and across global locations
Extensive knowledge and understanding of credit risk concepts and technology is highly desirable
Strong experience and understanding of business and quality systems in a highly regulated environment such as nuclear / aerospace / transportation environment
Have a track record of delivering complex projects to completion ? Highly knowledgeable as regards project management methodologies
Ability to review project deliverables for completeness, quality and compliance
Excellent interpersonal skills, confidence and ability to interact professionally with people at all levels
Strong technical background – able to come up to speed and understand differing technologies quickly
Excellent communication skills with the ability to interface at all levels. Strong stakeholder management and influencing skills
Good knowledge of programme and project management methods including MSP and PRINCE2

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Programme Manager Resume Examples & Samples

Ideally you will have Bachelor’s degree but you must have extensive work related experience
Must have advanced skills in Excel, Access and PowerPoint and an understanding of PM process, PM certification is a plus
Strong written and oral communication skills and solid relationship building skills with ability to act in a leadership position
Proven capability to deliver results through own work and leadership of resources from other teams

EOY Programme Manager Resume Examples & Samples

Promote the programme through established and new channels
Engage the business by promoting the programme internally
Support the Marketing Manager and Senior Marketing Manager to promote the programme externally through print materials, advertising, online and social media channels
Work with our internal partners and business development teams on identifying entrants and opportunities
Coordinate and manage external third party clients
Manage regional events working with in-house and external event teams
Work closely with our sponsors and media partners
Ensure that the business maintains relationships with the audiences through Alumni activities
Marketing/business studies graduate or professional with at least 3 years work experience
Good understanding of event management
Good marketing communications skills
Experience of utilising a marketing database
High level of accuracy and attention to detail
Good measurement reporting skills
Good peer networking capability

Programme Manager Resume Examples & Samples

Previous Programme Management/Portfolio Management experience
In-depth experience of leadership in the PM field
Experience of implementing both Waterfall and Agile or Lean software development methodologies
Experience of managing outsourced suppliers, preferably offshore
Broadcast industry experience
Excellent Microsoft Project skills
Line management experience
Exemplary communication skills, both written and oral
Demonstrable presentation and influencing skills
Effective use of Microsoft Word, Excel, PowerPoint and SharePoint
Experience of working across time zones and cultures
Understanding of SOX

Programme Manager Resume Examples & Samples

Programme / Project Management: aligning the objectives for information systems activities with business change objectives and authorises the selection and planning of all related projects and activities; planning, scheduling, monitoring and reporting on activities related to the programme or project; leading the programme or project teams in determining business requirements and translating requirements into operational plans; determining, monitoring and reviewing all programme or project economics, including costs, operational budgets, staffing requirements, resources and risk, ensuring that there are appropriate and effective governance arrangements, supported by comprehensive reporting
Benefits Management: promoting the change vision to staff at all levels of the business operation, bringing order to complex situations and keeps a focus on business objectives; working with senior people responsible for the line business operation to ensure that maximum improvements are made in the business operations as groups of projects deliver their products into operational use
Stakeholder relationship management: Initiating and influencing relationships with and between key stakeholders; supporting effective business change by building relationships with and between senior strategists, planners, designers and operational business partners
Consultancy: managing provision of specialist knowledge over a range of topics including the role of IT in the business; providing advice and guidance influencing the effectiveness of the organisation’s business processes
Significant experience in project planning and management on high-risk, high-impact projects
Experience in running managing large complex programmes spanning technologies and businesses at a global level
Extensive experience in managing large intricate budgets; knows overall departmental budget and cost dynamics
Experience driving process reengineering and improvement
Proactive and positive attitude and desire to make a difference
Ability to manage interdependencies across a virtual delivery set of Programmes involving both Technology and Business projects and project managers

Programme Manager Resume Examples & Samples

Study all aspects of the defined SBU strategy and Medium Term Plans (MTP) to ensure that there is clarity on the requirements of identified strategic initiatives and a high degree of alignment within business clusters. Raise all concerns with the relevant SBU Head
Work with the Sector Change Council to identify which Sector/Group projects require participation from the SBU Change Team. Make recommendations to the Project Prioritisation Forum (or similar committee) on the prioritisation of initiatives that have an impact within the SBU
Constitute the steering committees (SteerCo's) for all initiatives by obtaining nominations from sponsors and contracting the release of resources to participate
Review the financial business cases to ensure constructive cost management, constructed by project custodians, for identified initiatives, calling on support from the SBU's Finance department if required. Review the assumptions used in the business cases by obtaining input from business sponsors and all other affected parties. Revise assumptions, based on the information obtained during the review, if required
Contribute to the development of the SBU business strategy by providing a view on potential improvements for products or services and an assessment of the existing situation
Make recommendations to the programme SteerCo regarding timelines, prioritisations and actions to remediate programme risks and issues
Drive the end-to-end delivery of the assigned programmes through robust project planning and reporting. Implement appropriate remediation action to ensure that overdue items are brought back in line or renegotiate the delivery timelines and also ensure that the required SteerCo reporting is done
Ensure that benefits defined in the business cases are realised as per the objectives and that potential shortfalls or changes in the environment are highlighted to the SteerCo. Make recommendations to the Project Prioritisation Forum to realign programmes or stop them if it becomes apparent that intended benefits will not be realised
Make recommendations to SteerCo on whether to use internal resources or contract the work out for constructive cost management
Manage the relationships with external consultants for outsourced project components through regular engagement. Accountability: Managing Project Managers For each change initiative, identify the most appropriate project team. Contract with their line managers to release them from their duties for an agreed period of time
Work with the managers of project teams to incorporate project deliverables into their performance contracts. Ensure that appropriate feedback is given during the formal performance development review cycles to allow the line managers to make rating decisions
Coach project team members on the technical aspects of their delivery including, business analysis and design, project management principles and discipline, the development of business cases and change management skills
Conduct peer testing’s to ensure that all programmes and initiatives undertaken by the area conform to the Group's change methodology. i.e. review the programme documentation/evidence for each component prior to requesting quality assurance reviews on the work completed. Develop appropriate action plans to ensure that findings raised during quality assurance are addressed
Superior conceptual and analytical skills
Experience leading matrix / project teams
Programme management in within the SBU's area of specialisation

Programme Manager Resume Examples & Samples

Work with the relevant Council to identify required participation from the SBU Change Team. Make recommendations to the Project Prioritisation Forum (or similar committee) on the prioritisation of initiatives that have an impact within the SBU
Constitute the steering committees (SteerCo's) for all initiatives by obtaining nominations from sponsors. Review the financial business cases to ensure constructive cost management, constructed by project custodians, for identified initiatives, calling on support from the SBU's Finance department if required
Review the assumptions used in the business cases by obtaining input from business sponsors and all other affected parties
Revise assumptions, based on the information obtained during the review, if required. Contribute to the development of the SBU business strategy by providing a view on potential improvements for products or services and an assessment of the existing situation
Contract with finance the production of financial reports at the required intervals. Approve project expenses within budget and / or the assigned limit
Escalate other expenses to the project sponsors
Ensure that benefits defined in the business cases are realised as per the objectives and those potential shortfalls or changes in the environment are highlighted to the SteerCo
Make recommendations to the Project Prioritisation Forum to realign programmes or stop them if it becomes apparent that intended benefits will not be realised
Manage the relationships with external consultants for outsourced project components through regular engagement Ensure lessons learned are documented and shared with other project or programme teams to ensure continuous improvement
Create the programme release plan and define high level resource requirements. Accountable for ensuring that the delivery of project solution is to the appropriate levels of quality, on time and within budget, in accordance with the programme plan and programme governance arrangements. Manage the quality of programme outcomes by ensuring that quality requirements are gathered. Manage scope changes raised and impact to project with Sponsor and the PMO
Ensure that deliverables comply with the required Architectural standards and meet business requirements
Develop and maintain relationship with Barclays IT stakeholders and third parties contracted to deliver outcomes of the Programme Ensure all projects are executed within the scope of the programme and are delivered to time, on budget and to meet user requirements Acts as an interface between the individual project managers responsible for the delivery of the individual projects - Regular interactions between these parties to determine the progress of the initiative and any risks, issues or scope changes that may arise from the initiative Ensure regular communication takes place between all stakeholders involved in the programme Involved in the negotiation and agreement of service level agreements and contracts with external supplier where a project/programme introduce new applications/operating systems/hardware into the infrastructure and service delivery areas, under guidance of the PMO
Effectively captures and measures Programme status, changes, exceptions, issues and risks
Manage resolution of escalated project issues and risks
Ensure that the required mitigating actions are in place to monitor and reduce exposure to project risks
Understand and manage dependencies between different projects within the programme as well as dependencies with other programmes or projects Programme reporting: effectively captures and measures Programme status, scope changes, risks and issues
Oversee the activities of the Project Management team to ensure effective delivery
Develop a high performing team by embedding formal performance development and informal coaching
Establish and maintain a succession plan for the team. Interview and recruit new members of the team, including determining appropriate compensation levels with input from Human Resources. Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met
Plans should be revised at least twice a year
Motivate to and obtain approval from the Head of BIS Africa for any additional headcount for the team
Approve leave requests for team members and create leave plans to ensure adequate coverage. When required, initiate disciplinary processes for team members calling on support from Human Resources when required
Resolve grievances raised by team members and escalate only if required. Address poor performance of any team member through the formal Performance Accelerator programme and ensure that continued poor performance is appropriately dealt with
Motivate team members and ensure that their efforts are recognised. Participate in the creation and implementation of Employee Opinion Survey (EOS) actions
Conduct peer testing to ensure that all programmes and initiatives undertaken by the area conform to the Group's change methodology. i.e. review the programme documentation/evidence for each component prior to requesting quality assurance reviews on the work completed
Develop appropriate action plans to ensure that findings raised during quality assurance are addressed Develop action plans to ensure that all risks and issues are properly logged, classified and escalated as required
Ensure that project manages project governance and risk appropriately. Ensure that the cost and schedules of projects are appropriately managed by project managers
Monitor project financial status and progress of projects against plans, ensuring corrective action is taken where necessary and providing early escalation in cases where projects will not conform to timelines, budgets or quality parameters
Assist PMO in maintaining a BIS Portfolio roadmap by understanding and participating in the BIS Delivery strategy and planning sessions
Co-opt the Project management Office (“PMO”) to perform quality assurance on all project artefacts such as, Business Case Definition (BCD), Functional Specification System (FSS) and Technical Specification System (TSS)
Participate in the quality assurance review as required by the PMO
In partnership with the Project Management Office, develop portfolio project information for stakeholders
Ensure the creation and delivery of accurate management reporting for business and IT stakeholders as per agreed standards for individual projects
Provide feedback to the Project Managers on resource performance on projects Provide input into the BIS Solution Delivery resource capacity planning performed by the PMO regarding programme demand and resource utilisation Maintain relationships with IT and other delivery partners as it pertains to the mandated projects on behalf of the Programme
Provide the business unit heads and owners with a single point of contact for all projects in the business unit
Ensure maximum re-use within the Programme Strategic planning, and the facilitation of the integration of it strategy with business strategy. act as the interface between it and the business
High level coordination, tracking and reporting of all initiatives identified by the sponsor at a programme level
Ensure a post-implementation review is completed for every project on the Programme and that lessons learned are documented and shared with other project or programme teams to ensure continuous improvement
Enterprise project management experience

Programme Manager Resume Examples & Samples

Drive end to end delivery of the assigned programmes and portfolio of projects through a robust project planning and reporting
Ensure that overdue items are brought back in line or with renegotiated delivery timelines
Coordinate a number of projects and their interdependencies in pursuit of the desired goals by providing leadership, influencing and directing the transition
Ensure that required steering committee reporting is done
Ensure smooth transition of the programme to business as usual with a focus on continued delivery after closure
Liaise with sponsor and major stakeholders
Define and manage Programme Governance
Ensure effective staff allocation and optimum utilisation of these resources
Establish effective communication network
Manage team dynamics including resolution of conflicts
Report programme status to senior management and sponsor
Contingency planning and exception handling
Configuration Management of all relevant programme work products
Participate in the funding negotiations for each of the initiatives under management. Ensure that separate cost centres and systems reference numbers are allocated and that all costs for the programmes are accounted for
Drive a culture of proactive compliance in the function
Complete attestations to testify to the adequacy of controls on request review audit logs to ensure adequate attention
Ensure the development of programme update reports according to the frequencies determined by the key stakeholders for each programme. Review reports prepared for key initiatives and write the executive summaries for those programmes based on the key risks, issues and milestones. Present the reports to the programme steering committees
Ensure that all risks and issues are properly logged, classified and escalated as required
Review the work prepared or executed by members of the project teams to ensure
NQF Level 7: Honours /Master’s Degree
Project management diploma or Certificate (No. of years) years (Technical/Managerial) experience
Essential – 10 Years project management experience, preferably in a financial services

Managed Print Services Programme Manager Resume Examples & Samples

Provide oversight and consultation services for all MPS related activity in EMEA
Maintain and track existing MPS programmes, identifying additional opportunities to optimise
Standardise the approach to MPS across the region utilising and developing tools like the ‘MPS in a box’ toolkit
Develop and maintain standardised qualitive and quantitive management reports which provide country profiles
Oversight of the MPS contract landscape across EMEA, generating an MPS RFP roadmap
Develop and maintain relationships with the preferred regional vendors
Facilitate report preparation for feedback into the global team
Operational vendor management as required
Ad hoc project work
Higher degree
7-8 years of vendor management experience
Printing industry related experience
Broad spectrum of project management skills
Strong MS Office skills, (MS Word, Outlook Powerpoint and Excel)
Ownership, focus, determination and accountability

Programme Manager Resume Examples & Samples

Planning, delivery and financial management of technology programmes and projects
Specifically responsible for day-to-day management of the BBC NCS programme, supporting the Programme Director in coordinating the Technology and Business Change workstreams to deliver the change in capability defined for the programme
Deputising for the Programme or Project Director where required
Management of a range of key stakeholders
Matrix management of programme and project resources
Ensuring that appropriate programme and project management standards/processes are followed
Supporting the recruitment and selection of programme and project resources – both permanent and contract - as business requirements and funding dictate
Meeting programme and project performance targets
Managing programme/project business change resources
Supplier relationship management and partnership working where programmes/projects are delivered jointly or programme/project delivery is outsourced

Project / Programme Manager Resume Examples & Samples

Successfully and simultaneously managed a minimum of 3 mid-size projects (budget range 3 – 5 MM CAD) with emphasis on some of the following
High Impact or Business Risk
Uncertain Business Requirements
Proficient knowledge of risk management practices, including market risk (VaR, stress and etc) , credit risk ( counterparty, settlement, issuer and etc) and liquidity risk
Knowledge of the trade lifecycle and different financial product characteristics
Effective communication skills in both written and oral
Expert knowledge of software development project methodologies
Expert knowledge of software development lifecycle
Project plan development and management
Risk assessment and quantification methodology
Facilitation skills
Budgeting, project cost management
Communication management and plans

Programme Manager Resume Examples & Samples

Program Managers manage a significant change program. Programs can typically be across more than one country, primarily impacting on a single business line or function and can be made up of projects to execute the change and may include sub-programs to deliver specific outcomes. Program Managers are required to lead the change initiative, take strategic decisions, operate at an executive level and manage global stakeholder and sponsor relationships. Program governance must be established in line with Group transformation governance
The jobholder will not be subject to close supervision, and will be expected to exercise independent initiative and judgment in proactively overcoming obstacles to success, dealing with uncertainty and changing circumstances, such as interdependencies, opportunities or risks. He / She will be expected to adopt an agile and flexible approach to work and an outstanding level of professionalism and conduct
The Program Manager role is distinct from the Senior Program Manager role in the scale, complexity and importance of the programs they manage
The role holder will operate within the usual authority limits for a Program Manager
Outstanding understanding of HSBC Group structures, processes and objectives
Understanding of the delivery organizations within HSBC – global mindset, understanding of delivery partners etc
Delivery of large scale complex programs at pace, developing high performing interchanging teams to support delivery at each stage
Strong people and team management experience
Proven implementation, change management and benefits realization experience
Global Mind-set
Lead Self and Others
Impactful communication
Achieving excellence
Collaboration
ACIB (Associate of the Chartered Institute of Bankers) or equivalent local banking qualification - Optional

Programme Manager Resume Examples & Samples

Leading and executing programmes/ projects through the full life cycle
Relationship Building and Customer focus
Team and client meetings
Winning business with clients through effective and impressive proposals
Utilising appropriate methodologies
Leadership of Teams
5 year's experience in an It Programme/Project Management role
Proven experience of Programme delivery
Management of Stakeholders
Experience of SDLC and agile project management
Professional project management certification
Experience in a client facing capacity

Programme Manager Resume Examples & Samples

Work closely with partners, contributors and vendors to ensure the highest-quality execution of content programs, including by editing written, visual, and multimedia content pieces
Spend time with potential clients and sales to understand client objectives and needs
Develop innovative content programs that deliver on client objectives and create winning client proposals that outline and promote these content programs; ensure that sales-drafted client contracts include the appropriate deliverables, pricing and timelines once projects are sold
Set up clear metrics, in cooperation with internal partners, to evaluate the success of programs at the outset, and during the program’s lifespan, make adjustments to the content mix and distribution strategies to achieve the client’s objectives
Evaluate and select the most appropriate partners, contributors and vendors to help execute content programs, including the development of contracts and statements of work with those partners, contributors and vendors
Conduct tight project management with fantastic client communication and impeccable timeline delivery
Provide great client service with an eye to continuous client satisfaction
2-3 years of previous work experience, in a project management, editorial/content, and /or integrated marketing role
Outstanding client presence, experience dealing with senior execuitves
Experience managing multiple projects and priorities simultaneously, managing deadlines
Experience with project management tools and platforms is a plus
Expereince managing outside contibutors and vendors is a plus
Understanding of social media and other promotion and distribution strategies for content pieces is a plus
A high level of client satisfaction and retention
Strong creativity and high quality of Content Solutions content programs
Sales to win new business from clients
An evolving growth strategy for the Content Solutions business globally; serve as a thought partner to senior leadership on refining this growth strategy

Programme Manager Resume Examples & Samples

Work closely with business management to evolve ideas and requirements into deliverable projects and a sustainable roadmap for business expansion
Initiate projects with appropriate governance structure
Directly manage and deliver multiple projects within a program context, ensuring appropriate project management and reporting disciplines
Take a proactive approach to risk management across the project portfolio, identifying and clearing obstacles and issues before they become a problem
Ensure strong scope control on projects and programs
Regularly report progress of project status, milestones, achievements and budgetary standing in both formal (steering committee, PMO) and informal settings
Determine project roles and responsibilities, manage assigned resources and ensure project resources are used effectively
Demonstrable track record in delivering business change in a Capital Markets environment
Strong organisational skills demonstrated on a range of business projects
Experience of leading collaboration across multiple functions, locations and businesses
Effective facilitator between business and IT teams
Experience of managing project budgets and resource planning
Broad experience of capital markets products and markets

VP Programme Manager Resume Examples & Samples

Develop and enhance/maintain planning framework, templates, and timelines
Monitor and support Technology leads in the development of delivery plans covering design through testing, with focus on cross-programme dependencies, risks, and issues and cross-Technology integration
Review / validate / challenge plans and drive resolution of gaps as needed
Manage cross-programme Technology critical path and dependencies
Quick learner, self-starter with ability to drive execution and analysis independently
Strong communication and interpersonal skills, ability to communicate across business and technology stakeholders
Structured approach to problem solving across cross-functional domains, ability to dive into the details as well as provide summary of findings and recommendations for more senior audiences
Highly organised with strong attention to detail

Programme Manager, Hamilton Resume Examples & Samples

Define an end-2-end Client Experience strategy working with cross-functional partners and an execution roadmap in Western Europe and select CEEMEA clusters
Drive consistency in client experience through product enhancements and process reengineering
Drive the quarterly Voice of Client (VOC) analysis, root-cause and remediation efforts
Manage/ Coordinate the current near-term and medium-term initiatives that are in execution in the various workstreams
Manage the program governance and reporting to the stakeholders
Facilitate in-country, cluster and regional participation amongst critical stakeholders to analyse is-state, identify gaps and pain points and create solutioning actions/ plans
Develop client experience improvement action plans based on the Voice of the Client surveys
Programme management of Hamilton 2.0
Governance and Reporting responsibilities for Hamilton 2.0
Coordinate the various work streams and Functional partners on strategy and execution
Develop project plans and track project progress, issues, risks, key metrics and schedules
Interface with cross-organizational teams, in multiple time zones, to ensure business processes are optimized
Travel Required: up to 10%
Extensive years product management experience preferably in a bank
Extensive years program management experience preferably in a bank
Deep understanding of TTS products including bank account documentation processes and KYC requirements
Strong and demonstrated leadership skills interacting with cross-functional teams
Excellent project and program management skills
Excellent communication and influencing skills
Ability to influence key stakeholders and functional partners
Strong PC skills, includes Microsoft Office with in-depth knowledge of Excel, Power Point and Project

Programme Manager Resume Examples & Samples

Manage multiple technical work streams in parallel including Audio Visual, Audio, Tagging, Syndication, XML Alignment, Front End & Feeds
Plan and monitor the migration of the 27 different World Service sites
Gather and collate input from several sources and document and communicate to a variety of audiences
Manage and deliver from a prioritised business as usual backlog with a small team to ensure Business As Usual requirements are delivered
Create high level and detailed plans incorporating deliverables (with estimates) from a number of contributing teams, which highlight dependencies and demonstrate iterative approaches to achieving project goals
Work to the team’s stakeholder engagement model
Understand and correctly translate project requirements and priorities into smaller deliverables, providing delivery management and quality assurance of software projects throughout their full lifecycle
Employ effective and appropriate risk, issue, and dependency evaluation and management approaches, recognising and communicating early signs of difficulty and delay
Coordinate across project teams, within the BBC or our partners and suppliers, to identify and manage dependencies across the projects and product suites
Regularly track and communicate project status and progress to project stakeholders as required
Support the implementation and culture of an agile software delivery methodology
Vigorously pursue the goals of the programme of work, remove blockers and impediments to success and progress, and communicate issues and impacts without delay
Assist in preparation of various materials (such as documents and slides) for communications to Steering Groups, management and other stakeholders
Extensive programme management experience in a software delivery environment with a track record of successful delivery of complex data migration projects being key
A track record of excellent relationship management including motivation, collaboration and communication; ability to negotiate with and influence others at all levels in organisations to achieve the desired outcome for the project
Highly developed communication skills, and experience of communicating key project management information to all stakeholder groups and audiences. Evidence of problem solving and providing creative solutions, in a pragmatic approach
Broad technical knowledge of application architecture, system architecture, relational databases, object oriented languages and web technologies
Competency with a range of project management tools such as Microsoft Project, JIRA, confluence
Experience of leading multi-disciplinary virtual delivery teams of between 4-10 people (not direct reports)
An understanding of agile development methodologies and techniques, including agile estimating and planning
Demonstrable experience of resource estimating and planning and managing dependencies
A good and up-to-date understanding of the new media industry and the competitive forces facing the BBC

Programme Manager Resume Examples & Samples

Successfully manage and deliver software projects working with colleagues in engineering, user experience design and production to the agreed budget and quality standard
Work effectively with colleagues across the wider BBC Digital division to ensure successful transfer of technology and to exploit new areas for collaboration
Keep abreast of and contribute to developments in project management, delivery methodologies and related technologies
To lead IRFS’s strategic planning and road mapping of a portfolio of projects
To oversee correct and timely planning, delivery, reporting and governance for a portfolio of projects OR a large scale project (in line with BBC standard processes)
To ensure that requirements are captured and prioritised and that dependencies are managed across a number of internal and external projects and to prioritise projects and resources accordingly
To look for ways to improve processes, techniques and ways of working, including facilitating post project reviews)
To build and develop good working relationships with senior stakeholders both inside and outside of the BBC and to manage the expectations of these stakeholders
To lead on the implementation of project management techniques within the team and guide others with their choices of these
To anticipate, manage and resolve issues, risks, dependencies and impediments that may impact on the delivery of the portfolio of projects or a major project
Extensive experience in the delivery of web/digital media/TV/software based projects
Extensive experience (as Product/Project Manager or TPM) of managing large projects or a portfolio of projects and service propositions across the whole lifecycle within a technically complex and uncertain environment
Experience managing multiple work streams with multiple dependencies, partners and senior stakeholders
Extensive experience running and delivering projects through the entire lifecycle using agile methodologies
Experience of ensuring quality of software projects by working with software testing teams and managing software defect resolution
Experience with managing the operational issues around large, high-visibility, high-volume applications and coordinating resolution of operational issues with an operational support team

Programme Manager Resume Examples & Samples

Understanding of Treasury Operations, especially for Liquidity and Funding
Programme Management Experience within either Treasury of Investment Banking Operations
Experience of senior stakeholder managent (to Director/MD level)
Experience of Large-scale change implementation, and regulatory delivery

Programme Manager Resume Examples & Samples

Contribute product and service expertise during the business development effort – occasionally including involvement in sales calls and presentations - be a full and credible partner in solution definition and validate Pearson VUE’s capability to deliver
Manage bid projects; coordinate the activities of other Pearson VUE operational staff to ensure quality and timely delivery of proposals or similar activities
Contribute to project estimation and costing discussions, ensuring that realistic estimates of costs, timescales and resource requirements are agreed
Be a good debating partner for the Account Executive/Business Development representative
Build relationships with prospects and clients and pro-actively manage expectations
Monitoring of Key Performance Indicators (KPI’s) and Service Level Agreements (SLA’s) where contract applicable
This role assumes full responsibility for the delivery of high-profile projects, establishing and maintaining the appropriate structures and controls to achieve delivery to agreed timelines, within budget and to quality
Clarify (future) client requirements (Scope of Work,) establish and maintain comprehensive project, quality, and risk plans for projects
Communicate and negotiate with the client as needed to establish realistic timelines and deliverables within contract specifications
Manage Pearson VUE’s relationship with, and the contribution from, 3rd party vendors or sub-contractors during multi-vendor projects. Negotiate, agree and plan any contribution that is required from other teams at Pearson VUE in order to meet agreed deliverables and timescales
Identify, manage and monitor all contract or Scope of Work changes, and communicate such changes
Proactively manage all project risks and issues and establish procedures to ensure quality standards are being met for project deliverables
Monitor progress against project schedules to ensure timely completion of project activities in accordance with project timelines and initiate corrective actions when and where necessary
Effectively partner and communicate with the Account Executive in relation to client communications
Provide timely and quality reports to management, the Account Executive, the client, and other stakeholders
Ensure that projects are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are captured and actioned. Produces appropriate documentation to support these processes
Takes responsibility for the definition, documentation and safe execution of complex projects, directing and advising project team members and clients/users as necessary on all phases
Leads the project team; allocating and monitoring tasks, motivating team members and appraising individual performance
Contribute to project costing and estimation discussions
Undertake ad hoc project work as and when may be reasonably requested and directed by line manager
Maintain client relationships for the full lifecycle of the contract, beyond the implementation phase and be a trustworthy conduit and point of service escalation between the client and the Pearson VUE business
Is a vehicle for programme development, providing suggestion, cost and implementation on services offered by Pearson VUE which will add value to the client programme
Prepares and maintains realistic and robust project, quality, and risk plans, including plans incorporating sub-projects, and monitors and controls team performance against each plan, providing reports to client/user management and senior management as required
Monitors and controls allocated human and material resources, associated revenue costs and all capital costs against the project budget. Ensures that a change control procedure is in place, and actively used to assess the effect of changes to the projects on costs, timescale and/or resource needs and reports these to project sponsors
Ensure that the managed service to the client continues in a robust and consistent manner by utilising matrix management skills for interactions with operational, technical support and development teams
Management and control of external and internal project teams
Building and maintaining relationships with both existing and future clients through regular client liaison communication
Communicating and negotiating with clients to establish realistic timelines and deliverables within contract specifications
Establishing and maintaining project documentation over the life of the project
Bachelor’s degree or equivalent experience, plus a minimum of 3 years Project Management experience
Experience of working in accordance with a project management methodology, preferably PRINCE2
Must have strong communication and relationship management skills
Experience of leading cross-functional teams
Must have successful led implementations of medium to large cross functional complex projects
Should have an understanding of P&L structure, familiarity of cost analysis/pricing and the impact of project actions/decisions on the business
Excellent working knowledge of MS Project
Proficient in the application of methods and techniques for reporting progress and financial compliance against an agreed plan
Must be familiar with methods and techniques associated with planning and monitoring progress of projects. i.e. product/work breakdown structures, critical path analysis, earned value, resource analysis, conflict resolution
Must be proficient in the identification, assessment and management of project risks, which could result in time or cost over-runs, or failure to deliver products which are fit for purpose
Comfortably and efficiently work remotely from the wider Programme Management team, using available technology to find the right level of communication and interaction to be and keep others informed and involved
Good technical aptitude and thinking
Efficient negotiation, listening and influencing skills to create and maintain successful business relationships
Strong commercial sense coupled with common sense as well as a balanced and pragmatic approach
An understanding of written and spoken Arabic
Clean driving license and valid non-restricted passport
A recognized Project Management methodology qualification (ideally PRINCE2)
Experience in use of online tracking and configuration management tools such as SharePoint

Times Loyalty Programme Manager Resume Examples & Samples

Manage the Times Loyalty programme and membership scheme
Oversee all content on Times Loyalty with the customer in mind at all times – ensuring best in class promotions, offers and events
Programme this content alongside the Brand, and Event teams to produce a uniquely engaging programme of offers and events that create outstanding levels of customer satisfaction
Work closely with the brand team on creative and positioning and with the engagement team to seed out relevant benefits and offers to existing members in order to drive deeper usage of the product
Support an on-going culture of improvement and innovation, focus on driving efficiency and effectiveness whilst continuing to ensure that customers are delighted. Manage the reporting of KPI and other indices as per set criteria, on a daily, weekly, monthly basis
Assist in generating strategies and plans for optimising lifetime value with current customers within the loyalty scheme, creating opportunities for cross sell and product sales
Proven experience of managing multiple relationships across different departments
Thorough understanding of best practice in engagement & retention management
Ability to communicate technical or data led information to commercial teams in an engaging and informative manner

Programme Manager Resume Examples & Samples

A career history encompassing technology management roles within a challenging, changeable environment comprising multiple parties across a broad spectrum of business and technical needs
Significant previous experience of initiating and running multiple projects simultaneously, working with internal tech teams and 3 rd party suppliers to deliver the solution
Experience with delivering websites, applications and solutions within the media industry
Experience of working to structured and agile (Scrum) software development methodology
Solid understanding and hands-on experience of project planning, estimating and budgeting programmes
Demonstrable experience of managing for results in a matrix structure, holding others to account to deliver high quality outputs on time, on budget and in line with requirements
Good stakeholder management skills, previously proven within a demanding, global organisation
Comfortable working in unstructured and fragmented organisations
Able to develop and maintain a good understanding of BBC Worldwide’s business, its aims and objectives and to keep these in mind when undertaking own accountabilities
Please apply with your original CV and if you need more details please look for the full job description below. You will also need to complete an application form

Ccsr Programme Manager Resume Examples & Samples

Drive overall risk delivery stream with in front to back programme
Manage off-shore BA and testing team
Attend weekly governance calls (design, working group, control etc.)
Allocate resources and oversee analysis tasks
Report status to various governance committees
Manage monthly budget submission
Resolve interdepartmental analysis issues
Drive design, documentation, change request sign-off
Manage project materials including project plans, risks, issues management tools
Provide guidance and recommendations when required
Propose new initiatives to enhance the effectiveness of the programme
Ensure deliverables meet required quality standards
Develop and maintain a Communications Plan
Produce progress and other management reports
Excellent business knowledge of the Banking Industry and/or Financial Services
Significant experience of embedding risk management in a complex organisation
Excellent understanding of Regulator delivery programmes, ideally in Risk and Finance
Good understanding of market and credit risk data and processes
Proven ability to communicate with all levels of management in a clear, concise manner
At least 5 years programme management experience
University undergraduate degree
Recognized relevant professional qualification (e.g. Prince 2, PMI, etc.)
LI-AM1*

Programme Manager Resume Examples & Samples

Responsible for managing the technical delivery of the international VOD proposition in multiple territories, including planning, programme governance, project interdependencies affecting the programme, programme resources and programme budget
Oversee programme’s resourcing and budget management to ensure that the programme is kept on track and that delivery is within the allocated budgets
Manage and direct a team of programme & project managers in charge of the various regional deployments to support delivery as per plan
Work in collaboration with functional leads, platform and front end delivery teams to manage trade-offs between scope, quality, time, and cost
Identify and manage problems, risks and issues, which may affect the successful delivery of the programme. Be the point of escalation from within technology organization and represent its interests in the steering group
Work and coordinate with the regional business operations manager to ensure all changes are embedded across the organization to enable successful role out and support of the service
Manage key programme stakeholder relationships to ensure engagement and support
Manage the programme governance to ensure that programme and project management procedures are adhered to within a formal governance structure and support the running of the steering group, completing all required reporting
Create, maintain and own a set of processes and tools to optimise the generation and management of programme plans
Work with Product to implement an overall set of processes and tools that optimise the mapping and measurement of business-prioritised features to relevant programme deliverables and business value
Serve as an external spokesperson for BBC Worldwide in terms of international programme delivery for Consumer Digital Technology
In partnership with the Consumer Digital Technology senior management team in collaboration with platform programme mgmt. team members, create a data-driven, customer-focused product development culture and capability
Work with the VP of programme & portfolio and finance to establish and manage robust annual budgets, quarterly forecasts, and strategic plans. Manage programme budgets to agreed targets
Experience directing the programme delivery of consumer-facing, digital products and services using both Agile and conventional (e.g. Prince 2) project and programme management methodologies
Management of projects or programmes with budgets in excess of £5M p.a. and a track record of demonstrable, successful delivery
Senior leadership experience in the development of global, high-volume, high-availability, consumer facing, digital products and services in the media, publishing and news sectors. Experience in both start-ups and global, multi-nationals highly desirable
Experience delivering products and services in the subscription and/or transactional video-on-demand space mandatory. Requires knowledge of the entire digital video production, management and distribution chain with a focus on B2C video applications
Transformational experience building successful digital, B2C programme teams
Experience leading, running and setting the vision for international programme teams of 10+

Assistant Programme Manager Resume Examples & Samples

Creative planning and scheduling of all the channel titles, with regard also to repeat rates and number of broadcasts within license period
Working closely with the scheduling teams in producing schedules, listings and highlights information each month for the channels
Support the day-to-day schedule planning activities (e.g schedule replacements)
Review ratings data (via Techedge) to analyse data to determine optimal programming strategy, along with DSTV weekly and monthly reports
To keep up to date with the market place, competitors schedules and programming
Work with Acquisitions Director on the channel’s long-term programme planning forecasts
Assist Acquisitions Director in sourcing potential programming acquisitions and initiatives for both international and local content
Assessing distributors’ lists for suitable titles and requesting start dates most beneficial for the channels
Screening content to assess suitability for the audience and the channel
Ensure consistent program and contract information for the channels is maintained
Liaising with the On-Air Promotions and Marketing teams to ensure support for key programming and initiatives across the schedules
Keep all departments updated with the latest programming developments on the channels
Submit term sheet information in to the contracts system as required
Manage compliance information from the traffic team to keep schedulers up to date with TX versions
Work with Traffic and Listings to resolve any programming issues (e.g running orders)
Request new programming to be created in vision and enter certifications

Programme Manager Resume Examples & Samples

Financial Services experience, with good technical expertise in one of our key sectors (Banking & Capital markets, Insurance, Asset Management)
Strong background of leading teams, comprising both IT and business specialists
Ambitious and shows willingness to move career forward quickly through a variety of client interactions and assignments that will push and challenge you on a daily basis

Programme Manager Resume Examples & Samples

Prepare and maintains realistic and robust project, quality, and risk plans, including plans incorporating sub-projects, and monitors and controls team performance against each plan, providing reports to client/user management and senior management as required
Monitor and controls allocated human and material resources, associated revenue costs and all capital costs against the project budget. Ensures that a change control procedure is in place, and actively used to assess the effect of changes to the projects on costs, timescale and/or resource needs and reports these to project sponsors
Must have successfully led implementations of medium to large cross functional complex projects
A recognized Project Management methodology qualification (ideally PRINCE2) is desirable

Dir Programme Manager Resume Examples & Samples

Consolidated delivery plans of the F2B solution (FO PnL Attribution and RBPnL), Budget, Resource and RAIDs for business and IT
Senior stakeholder communication (at STC and WG level) re: project status RAG, testing and roll out strategy and change control process (scope, budget & resource)
Providing a direction and management to the RBPnL SP project delivery team
High profile, complex programmes of work delivered within budget and deadline
Budget and team management
Ability to quickly build a good working relationship with senior stakeholders

Programme Manager Resume Examples & Samples

Be a good sparring partner for the Account Executive/Business Development representative
Ensure that projects and programmes are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are captured and actioned. Produces appropriate documentation to support these processes
Takes responsibility for the definition, documentation and safe execution of complex projects and programmes, directing and advising project team members and clients/users as necessary on all phases
Leads the project/programme team(s); allocating and monitoring tasks, motivating team members and appraising individual performance
To line-manage members of the project management staff within the Programme Management Team
To provide performance reviews, training, mentoring and coaching to all subordinates
To create an environment whereby all subordinates understand their roles and objectives, and where they can all contribute to the achievement of the same
Responsible for implementation of standard key performance measures which are consistent across the programme management division and constantly monitor, review to ensure timely delivery and quality of service is provided
Undertake regular internal Audits
Experience in programme management with exposure to business development, account management or a related area
Must have successfully led medium- to large-scale cross-functional IT systems integration or implementation projects
An understanding and practical experience of the application of formal project management methodologies (such as PRINCE2)
Must have an understanding of a P&L structure, familiarity of cost analysis/pricing and the impact of project actions on the business
Must be accustomed to working in an international environment and be sensitive to differences in culture and business approach
Must have strong client relationship management skills
Must be a clear, direct and efficient communicator both verbally and in writing
Strong technical aptitude and thinking
Must be an excellent and proactive problem identifier and solver
Strong Microsoft Office knowledge required including Excel, Word, PowerPoint, Project, Outlook, etc. Microsoft Access skills desirable
Proven outstanding level and knowledge of English language (written and verbal)
Full rights to live and work in India
PRINCE2 training is desirable
An appropriate APM qualification is desirable
Familiarity with structured Reviews, Methods and techniques

IT Programme Manager Resume Examples & Samples

Managing front-to-back projects for UBS' Investment Bank – working with Agile delivery teams and helping to plan and co-ordinate multiple deliveries
Working on strategic initiatives, managing programs and projects and providing regular updates to senior stakeholders
Working closely with your colleagues in London and other UBS locations, as well as your business stakeholders, and be expected to travel frequently
Delivering strategic projects or programs, preferably in the finance domain – and you will be an excellent communicator
Deciding resourcing needs and have local oversight of delivery teams based in Wroclaw

Programme Manager Resume Examples & Samples

Full ownership of the companies PAS, from start to finish
Lead a team of 30, with a project cost of around £20M
Leading the project and controlling the Change/Transformation with a hands-on approach
Understanding of computer system architecture, data and technologies
Implement the projects main structure
Report the business COO and Leadership team
Working with third parties to ensure build/configuration and other programme activities such as testing and training take place as planned
Communication and engagement with stakeholders at all levels, and to the wider business community
Ensuring that all Programme work adheres to methodology including provision of all associated documentation
Working with the Business to develop the business change/transformation plans to execute and maintain
Handover of the technology deliverables to Group IT operations / Service management
Project and Programme Management experience
Significant systems implementation project experience mandatory
Significant 3rd party supplier engagement/management experience mandatory
Insurance market experience mandatory
Ability to work effectively at all management levels
Strong leadership and mentoring capability
Strong influencing and facilitation skills

Programme Manager Resume Examples & Samples

Process & consensus development
Being a trusted advisor to the practice, PMO & account teams
Providing thought leadership
Partner well with internal & external stakeholders, establishing clear roles, responsibilities and expectations and executing with agility and flexibility
Success delivery of the project portfolio
Customer satisfaction
Establish the project schedule, budget, scope with tiered priorities
Bring project management discipline and go to market expertise to collaborate with partner & cross-functional stakeholders to deliver the end to end life cycle of a solution launch
Status calls and communications up and down the ladder, across functions with clarity, predictability and consistency
Managing customers, VMware consultants, external partners and project managers
Define and manage overall project risks and take corrective action in a proactive manner to mitigate those risks
Provide clear and timely communication regarding the status of the portfolio – schedule, budget, progress to date, risks etc. at a regular cadence, in a professional & collaborative manner
Contributes to Best Practices creation and implementation
Drive continuous improvement of project processes – methodology, templates, best practices etc. based on lessons learned from projects

Bcbs Programme Manager IB Coverage Resume Examples & Samples

Identify the broad set of stakeholders across IB (including Business FO, IT, CRO, Finance, Treasury and Operations) to ensure that there is a clearly defined and accepted view of compliance target state and the roadmap to achieve
Participate in shaping regulatory strategy of the bank
Investment Banking, Risk Management and/or Consultancy background, with an excellent understanding of structured project management within the Financial Services arena
A proven track record in successful delivery of large and complex cross-divisional programmes within a global financial services environment
A good working knowledge of Risk practices within a global financial services firm, with particular focus on credit risk and collateral management
Experience with regulatory initiatives
Proven organizational, leadership, communication and management skills
Proven ability to communicate with all levels of Management in a clear, concise manner
Effective relationship management and influencing skills
Essential
University under-graduate degree
PMI or PMP certification preferred

Bcbs Programme Manager UK Coverage Resume Examples & Samples

Identify the broad set of stakeholders across UK entities (including Business FO, IT, CRO, Finance, Treasury and Operations) to ensure that there is a clearly defined and accepted view of compliance target state and the roadmap to achieve
Manage the team to ensure activities are appropriately assigned and ensure that all deadlines are achieved
Preparation of materials for working groups, steering committees and other ad hoc presentations
Support and develop workstream leads and central team, as required
Investment Banking, Wealth Management and Private Banking, Risk Management and/or Consultancy background, with an excellent understanding of structured project management within the Financial Services arena
Project/programme delivery across a wide set of products and/or functions is strongly preferred
The ability to create agreement among differing stakeholder views

Programme Manager Coverage Resume Examples & Samples

Identify the broad set of stakeholders across APAC entities (including Business FO, IT, CRO, Finance, Treasury and Operations) to ensure that there is a clearly defined and accepted view of compliance target state and the roadmap to achieve
Plan and execute communication strategies
Participation in design and conceptual workshops
Set up, design, mobilise and then manage the day-to-day activities of the programme, including development of the plan, with IT, resourcing, status reporting, cost management, RAIDS management, plan management, etc
Working with the business architects and IT, contribute to or defines the strategic direction for the relevant infrastructure and processes, aiming for a simplified, lower cost model, removing complexity, and delivering benefit to the CRO Organisation
Investment Banking, Wealth Management and Private Banking, Risk Management and/or Consultancy background, with a strong understanding of structured project management within the Financial Services arena
Risk knowledge

Programme Manager Resume Examples & Samples

Plans effectively around delivery constraints and optimises the plan to maximise benefits and minimise risk
Actively manages and co-ordinates the programme plan/roadmap, handling changes as they arise and keeping stakeholders focused on the agreed change outcomes and benefits
Baselines the plan requirements, designs, budget and scope during Programme Definition. Manages changes through the change control process. Challenges and intervenes where there is scope creep, budget overrun and plan slippage
Proactively determine, analyse and identify process performance metrics and measurements and dictates improvement plans to track and drive on time delivery and adherence to budget
Plans and analyses costs, tracking operating and capital spend against business case commitments
Influence and collaborates with stakeholders and business partners, building strong relationships to ensure consensus and influence change outcomes. Fosters open and honest communication which anticipates stakeholder expectations
Anticipates and identifies existing or emerging risks/issues. Oversees the tracking of strategic programme risks/issues/dependencies, assesses the impact on the benefit realisation for the programme and takes action to minimise impact
Defines and articulates to stakeholders the targeted benefits and owns responsibility for benefits management throughout the programme life-cycle
Plans and manages the implementation of the change, to ensure business benefits are realised and that the transition from current state to target state is smooth. Ensuring that the organisation and other change audiences are ready, willing and able to function in the new business environment
Works closely with delivery partners to shape the programme, ensuring there are clear goals, benefits, scope, governance and delivery structure with planning, design and estimating, bringing together delivery and business partner teams; actively managing dependencies between these teams and other projects and programmes
Delivery of large scale complex programmes at pace, developing high performing interchanging teams to support delivery at each stage
Prince2 (desirable)
PMP training or Certification (desirable)
(MSP) Managing Successful Programmes (desirable)
(MoP) Management of Portfolios (desirable)
Any relevant banking qualifications such as ACIB, CFA, etc. (desirable)

Programme Manager Resume Examples & Samples

To create, review and maintain program and project plans with all relevant parties involved
To act as the central point of liaison, communications and coordination between technical teams and other stakeholders throughout the change process
To maintain overall control and accountability for the schedule and the delivery of expected deliverables
To demonstrate knowledge of the underlying technology stack and supported/related business area
To manage programme/project financials, including estimates and spend
Experience of delivering complex technical projects involving multiple stakeholders across different geographical locations with a significant amount of uncertainty
Experience of application implementation and management in a financial services context, ideally payments
Proven ability to manage multiple application teams in an IT environment
Previous experience of banking/ payments / clearing

Programme Manager Resume Examples & Samples

Ensure the programmes of work and their associated business cases are appropriately scoped and approved according to Company requirements
Undertake (or facilitate the undertaking of) relevant and appropriate analysis for the programme, which is underpinned by requisite management information
Implement defined programmes; work with client groups to ensure that deliverables are scalable and replicable
Work with Delivery teams to ensure that requested outputs are delivered on time, within budget and are fit for purpose
Ensure that expectations are appropriately managed with key stakeholders, based on a thorough understanding of dependencies that could impact programme delivery
Set milestones and produce KPIs for board reporting, management review and for exception reporting
Ensure that programme risks, issues and actions are appropriately documented, tracked and where appropriate escalated in good time
Mentor and manage peers and any direct reports to facilitate deliverables and improve their knowledge and skillsets
Understand and delegate clearly defined work packages to assigned analysts and assist in any subsequent troubleshooting
Engage with the management team and sponsor to ensure timely communication and engagement in the programme, recommending decisions and/or mitigation action for any identified issues or risks

FX Mifid, Programme Manager Resume Examples & Samples

Driving the development and implementation of the IB business strategy
Maintaining an independent role in the oversight of operational risks in the Investment Bank with a true front-to-back (F2B) control model
Managing the systems and processes of multiple change and remediation programs globally

Programme Manager Resume Examples & Samples

This position is responsible for the implementation and ongoing management of Pearson VUE EMEA client engagements, including (but not limited to) the implementation and management of client projects based on the Pearson VUE service offering, ensuring timely delivery of contractually agreed services and solutions to quality and within budget
Programme Managers also play a significant role during the business development phase - contributing expertise and support for the sales effort, assisting as required in pre-sales activities, proposal development and bid projects to ensure ‘deliverability’ of proposed projects, and managing bid project activities as required. They also play a key role in the ongoing management of the Pearson VUE relationship with prospects and clients
The Project Manager is responsible for the planning and management of projects on behalf of Pearson VUE, meeting identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales and quality. The origin of projects may be either internal or external and managed to the structure of PRINCE2 methodology
Managing programmes for Pearson VUE includes development and implementation of customer schedules, deliverables, customer relations and expectations, suppliers, customer and internal reviews/reports, change management and deployment over the project lifecycle
It involves capturing and clarifying client requirements, setting-up timelines and implementation plans, negotiating priorities and contribution from other teams within the Pearson (VUE) organisation(s), managing and coordinating contribution from 3rd party vendors and suppliers, meeting company and client quality standards, and communicating and reporting both internally and to the client. This is a very hands-on broad role that requires a keen commercial and operational mind
The Programme Manager must maintain ownership of all project documentation and must retain a constant control of it throughout the life of the project
The Pearson VUE Programme Manager is further responsible for the day to day function of the client programme, maintaining the relationship with the client and meeting their expectations and those of the business for the duration of the contract
Bachelor’s degree or equivalent experience, plus Project Management experience

FX Mifid, Programme Manager Resume Examples & Samples

At least ten years of relevant experience in project and programme roles
Prior experience of leading large scale, global change projects/programmes to a successful conclusion
Ability to provide intellectual as well as practical leadership for the organisation
Ability to work with senior stakeholders and team members across all areas of the bank
Strong interpersonal and communication skills; comfortable in facing off to people at all levels of seniority; good at building a network of contacts across the business, logistics and control functions
Ability to influence and motivate a team
Understanding of different project methodologies and approaches
Excellent analytical skills,
Ability to remain calm under pressure and cope with difficult and changing scenarios
Extremely driven and motivated

Programme Manager Funds Resume Examples & Samples

The successful Programme Manager must manage the Global Product Strategic projects, changes and enhancements through to implementation, as well as the business as usual (BAU) change projects
Supervise the feasibility, planning, analysis, design and testing phases of assigned projects including tracking project issues for multiple project streams
Work closely with IT and Product teams to create and deliver realistic road-maps for the Geneva platform
Familiar with Hedge Fund Administration operating models and best practice
Work closely with IT, Product and Capco to create realistic road-maps and plans

Manager Capability Programme Manager, Latam Resume Examples & Samples

Join advisory groups for reviews of global learning solutions
Work with LATAM Learning Advisors and Cluster leads to ensure quality and volume of available LEAP Development programs are meeting requirements
Work with LATAM Learning Advisors, Cluster/Country leads and Admin team to plan and schedule programs annually
Partner with Digital Learning (Regionally and Globally) to ensure learning solutions are appropriate for audience and content
Roll out LEAP Development learning solutions across the LATAM region (classroom and virtual)
Partner with Global LEAP Development team on reinforcement activities such as newsletter development, speaker series, and communications to faculty, alumni and beyond
Identify, engage and upskill business leaders serving as faculty; provide feedback and development to faculty
Provide ongoing reporting to measure KPIs
Determine and deliver strategies for greater engagement and impact for newly introduced learning methods
Strong knowledge of the learning industry and current trends, especially virtual learning trends and Adult learning theories
5+ years experience in a learning & development, talent management, organizational development or related fields
Ability to collaborate and influence internal stakeholders at various levels in a matrixed environment: motivating others to lead
Experience with LMS and Virtual Classroom Platforms
Excellent analytical, critical thinking and problem-solving skills
Presentation skills
Negotiation and Influencing Skills
High level of proficiency in PowerPoint and Excel
Innovative mindset
Influencing and Persuasiveness

Programme Manager Resume Examples & Samples

Considerable and demonstrable expertise in project and programme management
Good understanding of, and approach to, benefits delivery
A strong focus on practical results rather than process or theory
Experience of overseeing and monitoring large scale programmes or projects against time and performance indicators
Sound financial knowledge including cost versus benefit analysis and forecasting
Ability to deal with high levels of complexity, ambiguity and change of business focus
Strong and proven interpersonal and stakeholder management skills

Manager Capability Programme Manager Resume Examples & Samples

Work with APAC Learning Advisors and Cluster leads to ensure quality and volume of available LEAP programs are meeting requirements
Work with APAC learning advisors, cluster/country leads and Admin team to plan and schedule programmes annually
Manage stakeholders globally, regionally and locally to ensure effective alignment against the LEAP Development strategy
Partner with Digital Learning (regionally and globally) to ensure learning solutions are appropriate for audience and content
Roll-out LEAP development learning solutions across the APAC region (classroom and virtual)
Partner with Global LEAP development team on reinforcement activities such as newsletter development, speaker series, and communications to faculty, alumni and beyond
Identify, engage and up skill business leaders serving as faculty
Provide feedback and development to faculty
Post graduate degree qualifications preferred
Strong demonstrated knowledge of the learning industry and current trends, especially virtual learning trends and Adult learning theories
5+ years experience in a learning and development, talent management, organizational development or related fields
Confidence in training and providing feedback to colleagues including at senior levels
Capable of performing effectively in complex situations with limited guidance
Results-oriented and ability to manage multiple concurrent projects
High-level of proficiency in PowerPoint and Excel

Project / Programme Manager Resume Examples & Samples

Manages expectations, results and impact of agreed outcomes, thinking ahead to identify and overcome potential issues
Provides solutions and added value for long-term customer satisfaction and enduring relationships
Maintains project change control, ensuring any changes to baseline are managed through change request and all impacts are considered
Ensure all working methods are in line with the Global Change Delivery Business Transformation Framework (BTF)
Working with the Technology, SME and Global Process Owner resources within their specific area of scope to understand detailed business and technology requirements and to support the determination of delivery timescales, to identify risks/issues to the delivery plan and any impacts to the Implementation plan as a whole
The candidate will work with each work stream to understand progress to plan, reporting back to the Functional Implementation Coordination Lead continually on status
To conscientiously track progress of mitigating actions for risks/issues/ dependencies to abolish or minimise impact on programme outcome and highlights any scope change risks/issues/ dependencies as they arise
Plays the intermediary between business SMEs, programme stakeholders and technology staff to facilitate conversations and acts as the primary contact for implementation
The candidate will be responsible for inputting into the development of the support model ensuring the design aligns to the Target Operating Model
The candidate will be responsible for ensuring the training plan/materials support the objectives/requirements of the work stream and are delivered successfully for their work stream
Ensure communication approach and messaging for the various channels are coordinated with the Change work stream and materials are developed
To work with the technology teams to ensure integration, system readiness, and cutover activities are planned out accordingly, for a smooth handover in preparation for BAU support

Programme Manager Resume Examples & Samples

Support the successful execution of all aspects of the IMM Program, which covers broad topics and initiatives across multiple work streams and organizational hierarchies
Take on the execution of certain program deliverables
Facilitate preparation for discussions with and presentations to regulators
Interact with various stakeholders within the bank, collecting their requirements, and understand their relevant businesses/processes
Support the PMO team in driving the implementation of program requirements, including working in close collaboration with project managers and senior management
Prepare meeting agendas, collate materials, minute taking and action tracking

Programme Manager Resume Examples & Samples

Degree/MSc in Engineering or equivalent
Experience and/or relevant qualification in fibre optic telecommunications an advantage
Project Management qualification is essential
Broad engineering and construction management experience in telecommunications sectors
Extensive experience in the management of large capital projects and ability to co-ordinate all aspects of projects
Strong analytical and commercial acumen with high level of computer literacy: GIS, AutoCAD, Microsoft Project and Microsoft Office
Previous experience with initiating and maintaining strategic relationships both internally and externally, using strong influencing skills to achieve business goals
A good understanding of business operations and the commercial viability and impact of technical / professional decisions on the performance of the organisation

Programme Manager Resume Examples & Samples

Programme Managers manage a significant change programme. Programmes can typically be across more than one country, primarily impacting on a single business line or function and can be made up of projects to execute the change and may include sub-programmes to deliver specific outcomes. Programme Managers are required to lead the change initiative, take strategic decisions, operate at an executive level and manage global stakeholder and sponsor relationships. Programme governance must be established in line with Group transformation governance
The jobholder will not be subject to close supervision, and will be expected to exercise independent initiative and judgement in proactively overcoming obstacles to success, dealing with uncertainty and changing circumstances, such as interdependencies, opportunities or risks. He / She will be expected to adopt an agile and flexible approach to work and an outstanding level of professionalism and conduct
The Programme Manager role is distinct from the Senior Programme Manager role (GCB 3) in the scale, complexity and importance of the programmes they manage
The role holder will operate within the usual authority limits for a GCB4 Programme Manager
Understanding of the delivery organisations within HSBC – global mindset, understanding of delivery partners etc
Delivery of large scale complex programmes at pace,developing high performing interchanging teams to support delivery at each stage
Proven implementation, change management and benefits realisation experience
PPMC (Programme and Portfolio Management Certification)

Programme Manager Resume Examples & Samples

Ensure the programme and associated business case are scoped, initiated and approved according to required procedures
Plan the programme in a manner that delivers the component project outputs as and when needed to support the intended value of the business case
Ensure the project managers execute and implement according to the plan or any agreed changes to the plan, and according to agreed programme management standards
Ensure relevant and appropriate analysis gets performed, shaped in appropriate management information and presented to the relevant governance bodies and steering board
Ensure that programme relevant risks, issues, actions, costs, schedules, benefits and other related artefacts are documented and tracked
Ensure an appropriate programme steering group is in place and report into that group on a regular basis with risk and dependency status, and recommendations on any required decisions
Ensure that the programme work is compliant with documented standards, templates, and frameworks, and captured in agreed toolsets
Engage on a regular basis with the sponsor and stakeholders and ensure broad awareness, engagement, and communication
Provide recommended decisions and/or mitigation strategies for identified issues and risks
Dynamically ensure appropriate contingencies are available for risks likely to be realised
Have a broad awareness of dependencies that could impact value realisation, and engage with relevant counterparts to ensure dependencies don’t jeopardize committed business benefits
Analyse, identify, and appraise risks and issues that impact the realisation of the committed business case and either resolve them or propose a mitigation as appropriate
Propose to stop the programme when it becomes clear that the intended benefits will not be realised
Manage project managers consistent with our management principles
Lead (cross-) divisional peer reviews and drive adoption of best practices
Ensure the programme closes according to required procedures
Ensure compliance of programmes and projects to the Programme Governance Framework People Management
Creates an environment where people management and development is the number one priority. Empowers, manages, coaches and mentors direct reports and others in the organisation
Actively communicates and cascades the GTO strategy, plans and values at all levels in the organisation driving a high performance culture, enabling effective navigation of the organisation, and supporting efficient decision making
Drives the achievement of high performance through effective career management of direct reports, providing equitable opportunities, supporting succession planning and talent management processes to ensure continuous development of people capability & delivery of results
Acts as a management role model, communicating SMART business driven objectives at the beginning of the year, ensuring every team member has regular, continuous and constructive performance reviews, encouraging career development, nurturing talent and fostering diversity
Promote pro-active escalation culture
Proactively manages tough people decisions to ensure people performance is aligned with organisation imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance
Contribute to Programme team / Project Managers target setting and performance reviews
Demonstrable experience in leading complex transformation programmes to successful conclusions
Experience in a leadership/management role with material P&L accountability
Experience in developing and tracking complex financial business cases
Experience in negotiating commercially valuable outcomes
Relevant experience working in the Financial Services industry
Proven experience in mentoring and coaching teams
Proven ability to effectively assess and mitigate program risks and dependencies
Experienced in effectively communicating with and positively influencing diverse stakeholders and team members
Appropriate domain expertise
Relevant experience in Analytics or related space
Excellent leadership and management skills, able to work in virtual global teams and in a matrix organization
Previous exposure to senior level decision-makers and stakeholders
Excellent communication skills, fluent in English (written/verbal)
Able to work in virtual global teams and in a matrix organisation
Open minded, able to share information, transfer knowledge and expertise to team members
Flexibility regarding problem solving
Keeps pace with technical innovation and market driven initiatives and maintains a broad understanding of the organisation

Programme Manager Resume Examples & Samples

Defining and building out the Software Development Lifecycle (SDLC) process and supporting tool chain for the entire technology organisation
Providing a suite of self-service automation tools for managing the tool chain and migrating all applications across the bank onto these strategic tools
Defining and driving the delivery of the multi-year plan for DaaS
Taking responsibility for project resourcing, governance, and budgeting for the stream
Managing the day to day plan and activities of all project resources
Being responsible for functional reporting into the EaaS Programme Manager
Representing the SDLC and DaaS teams on the EaaS Operating Company

Programme Manager Resume Examples & Samples

Bachelors Degree in project Management, Engineering, Architecture, Construction Management, or a related field
3 years progressive experience in construction project management, including successful completion of directly managed constructed projects, -OR- Bachelors Degree in unrelated field with 5 min years progressive experience in construction project management, including successful completion of directly managed constructed projects
The ability to work effectively with diverse groups
Working knowledge of architecture, engineering and design principles, building systems, code regulations and construction practices and the ability to apply this knowledge to complex problems
Knowledge of the management of Facilities
The ability to effectively manage and coordinate the work of consultants, contractors and others connected with this project development and execution
Demonstrated ability to prepare accurate project cost estimates and budgets with reasonable speed
The ability to work independently and allocate resources consistent with business goals
Maintains proficiency in word processing, spread sheets and various computer database systems used in professional management organizations is highly desirable
Demonstrated ability to utilize intermediate excel features for budget tracking and reporting
Ability to work constructively with a wide range of technical and professional people
Ability to understand and follow complex oral and written instructions
Excellent written, verbal and graphic communication skills
Ability to coordinate multiple projects and agencies
Proven experience of project management
Experience of organizing a wide range of events

Programme Manager Resume Examples & Samples

Building high-performance delivery teams for core functions and using pre-existing technologies and technology teams to perform a successful technology delivery. The technology delivery will work with a separate business change programme to ensure good adoption of the tools to be deployed
Developing a programme structure and governance approach
Developing an agreed technology architecture for the programme
Creating programme Key Reporting Indicators (KRI) / Key Performance Indicators (KPI) for reporting purposes
Setting up of delivery streams with scope, objectives and resources
Recruiting of programme team members
Developing and tracking of a programme plan
Liaising throughout the technology organisation and across Deutsche Bank in order to support successful delivery
Closely co-operating with linked programmes (technology and non-technology) to ensure delivery dependencies are being met
Managing programme governance meetings and providing communications inside and outside the core programme team

Ed-programme Manager Resume Examples & Samples

Agreeing project scope with senior stakeholders and managing the project scope throughout the project lifecycle
Estimating and planning projects including agreeing resource requirements across the Business, Technology and Change functions
Managing all resources that form part of the delivery team for the project, incorporating all resources and their activities into clearly stated defendable plan for the project(s)
Clearly defining success criteria for each stage of the project and ensuring successful completion of all tasks within the project plan on time and within budget. The overall project will be measured by adherence to delivering against a set of pre-agreed KPI�s and closing out BCBS 239 compliance gaps
Understanding and monitoring cross-project dependencies that may impact project delivery
Ensuring delivery of projects is in accordance with Nomura�s project management protocols and standards
Effective stakeholder management relating to the project, ensuring through both day to day management, and in governance, that project status clearly articulated and timely in its delivery
Proactive management of issues and risks pertaining to the project(s) with appropriate escalation where required
Compilation of high quality routine weekly status reporting and governance reporting in accordance with Nomura�s reporting standards
Understanding the front to back risk business processes allowing for optimal requirements gathering and synergies between projects
Skills, experience, qualifications and knowledge required
Degree (or equivalent) in a relevant discipline
Extensive knowledge of either credit risk or market risk management to enable clear, detailed specification of business requirements, and the assessment of proposed technical solutions for suitability in delivering the project objectives (e.g. Historical Simulation and Monte Carlo VaR techniques, Stress Testing, IMM, etc.)
Demonstrable ability and confidence to build relationships across Risk Management, Technology and Finance at all levels
Proven track record as a project manager with experience of delivering technology change and business change in a risk management function
Demonstrable evidence of managing a full project life cycle including: project initiation, requirements specification, development, test planning, test execution, and post-implementation roll out
Strong leadership skills with the ability to influence and motivate others
Ability to drive and manage multiple projects at the same time
Excellent verbal and written communication skills with the ability to communicate at all levels
Strong analytical capability with close attention to detail

Programme Manager Resume Examples & Samples

Structure and lead a large and high profile programme on time and to budget
Lead the development of tracking integrated project plans to ensure objectives and stakeholder expectations are met
Manage and mitigate any risks that occur, ensuring the appropriate processes are implemented and followed to manage risk
Manage a team of Project Managers
Oversee the management of 3rdparties to ensure a commercial agreement is in place and delivered on time
Manage senior business stakeholders across the programme and ensure that the outcomes are aligned to their vision and goals
Work as part of wider transformation leadership team to deliver the successful business outcomes and manage dependencies and risks
Instrumental in our recruitment process, to include prioritising of recruitment requirements, reviewing CVs and interviewing candidates
Oversee and ensure consistency of the creation of the induction programme and the on-boarding process for new starters in the team
Manage dependencies with other projects and on business stakeholders and teams
Manage the process of project estimation and establish and maintain processes to manage scope, time, cost, quality, communication, performance and risk
Manage and mitigate end to end delivery and business risk through continual quality assurance and review of project scope, solutions, plans, governance, risk/issues, resources, ROI and 3rd party suppliers
Lead improvements to the project management processes and ways of working to ensure continual improvement
Significant experience with complex Business Transformation projects at large scale
In particular, experience with Buying & Merchandising projects, or large scale retail ERP implementations. Implementation experience of Oracle Retail preferable
Programme delivery experience at senior level programmes > £10m+ delivered across multiple geographies and diverse cultures
Demonstrable experience in developing a ‘one team’ culture across internal teams and external partners
Worked in a matrix management environment and confident working as part of a team of peers to deliver complex and interdependent technology and business change
Having a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them
Supplier Relationship and Commercial Management experience with leading service and technology providers
Experience of understanding business drivers and linking them to Business and technical Solutions
Financial Management experience including Business case and ROI creation, budget management and forecasting
Demonstrable leadership skills, delivery focus and gravitas to project positive energetic attitude and resolve disputes and challenges
Ability to question and listen to clarify explanation of issues/requests from the business users to ensure that their issues/problems are understood
Ability to effectively communicate technical information and risks to non-technical users
Service related focus with the ability to place yourself in the position of the customer to understand their concerns and issues
Involved in mentoring Project Management and seen as an expert in the area
Ability to present ideas and information to both technical and non-technical audiences
Ability to produce and critique technical documentation in a clear, logical and concise way- relevant to specific audience

Programme Manager Resume Examples & Samples

Ensure that programme relevant risks, issues, actions, costs, schedules, benefits and other related artifacts are documented and tracked
Ensure compliance of programmes and projects to the Programme Governance Framework
Experience in running Regulatory programmes
Experience managing or understanding of a Banking Technology environment

Programme Manager Resume Examples & Samples

Ensuring that the programme and associated business case are scoped, initiated and approved according to required procedures
Planning the programme in a manner that delivers the component project outputs as and when needed to support the intended value of the business case
Ensuring the project managers execute and implement according to the plan or any agreed changes to the plan, and according to agreed programme management standards
Ensuring relevant and appropriate analysis gets performed, shaped in appropriate management information and presented to the relevant governance bodies and steering board
Ensuring that programme relevant risks, issues, actions, costs, schedules, benefits and other related artefacts are documented and tracked
Ensuring an appropriate programme steering group is in place and reporting into that group on a regular basis with risk and dependency status and recommendations on any required decisions
Ensuring that the programme work is compliant with documented standards, templates and frameworks and is captured in agreed toolsets
Engaging on a regular basis with the sponsor and stakeholders and ensuring broad awareness, engagement and communication
Providing recommended decisions and / or mitigation strategies for identified issues and risks
Pro-actively ensuring appropriate contingencies are available for risks likely to be realised
Having a broad awareness of dependencies that could impact value realisation and engaging with relevant counterparts to ensure dependencies don’t jeopardise committed business benefits
Analysing, identifying and appraising risks and issues that impact the realisation of the committed business case and either resolving them or proposing a mitigation as appropriate
Proposing to stop the programme when it becomes clear that the intended benefits will not be realised
Managing Project Managers consistent with our management principles
Leading (cross-) divisional peer reviews and drive adoption of best practices
Ensuring the programme closes according to required procedures
Ensuring the compliance of programmes and projects to the Programme Governance Framework
Creating an environment where people management and development is the number one priority
Actively communicating and cascading the GTO strategy, plans and values at all levels in the organisation
Driving the achievement of high performance through effective career management of direct reports, providing equitable opportunities, supporting succession planning and talent management processes
Acting as a management role model, communicating Specific, Measurable, Attainable, Realistic and Timely (SMART) business driven objectives at the beginning of the year
Promoting pro-active escalation culture
Pro-actively managing tough people decisions and addressing individual performance issues, where necessary, to drive for high performance
Contributing to the Programme Team / Project Managers target setting and performance reviews

Programme Manager Resume Examples & Samples

Designing and developing integrations with existing applications
Maintaining the Deployment Platform
Defining best practices
Creating technical release notes
Partnering with various Development Operations teams, assisting with on-boarding and providing technical guidance to ensure a smooth transition to the Deployment platform
Reporting to the Vice President – User Centered Design (UCD) Product Owner
Being responsible for all aspects of the delivery and management of the Deployment Automation Platform (IBM UrbanCode Deploy)
Forming close working relationships with the programme’s Functional and Technical Architects and with the Senior Members of the relevant Business Line
Taking on (in time), full responsibility for the Deployment Automation Platform, particularly focusing on improvements to supportability, maintainability and engagement with Chief Information Office teams and the Central Programme team
Taking on further responsibilities in support of the overall programme and the wider Chief Operating Office-TS-Deployment Automation Group

Programme Manager Resume Examples & Samples

Study all aspects of the defined SBU strategy and Medium Term Plans (MTP) to ensure that there is clarity on the requirements of identified strategic initiative and a high degree of alignment within business clusters. Raise all concerns with the relevant SBU Head
Contract with finance the production of financial reports at the required intervals
Approve project expenses within budget and / or the assigned limit. Escalate other expenses to the project sponsors
Work with finance, to ensure that robust processes are in place to capture realise synergies and feed them through financial results
For each change initiative, identify the most appropriate project team. Contract with their line managers to release them from their duties for an agreed period of time
Perform all other duties as reasonably assigned

Client Engagement Programme Manager Resume Examples & Samples

A fundamental understanding of the key principles of project management
Be willing to travel to client sites in the UK
Highly numerate and literate
The ability to manage client expectations
A clear understanding of the best practice project management techniques / concepts employed in the Fiserv Europe project management process
Good presentation and documentation skills
Flexible/proactive approach
Organised

Programme Manager Resume Examples & Samples

Involved in the migration strategy of the programme
Programme manage the migration of data and users onto a new strategic platform
Engage stakeholders across various functions and seniority and promote collaboration
Monitor cost, project status and provide timely updates to senior stakeholders

VP Programme Manager Resume Examples & Samples

Co-ordinate and execute the work of project team/s for each cluster allocated
Lead teams of comprised of staff from business (technology) and Infrastructure (HR, Finance, Compliance, Legal, Sourcing etc. ) in delivering transitions into the Pune Service centre
Communication and Presentation- Manage expectations of Managing Directors and Senior Directors from the cluster falling within the area of responsibility, escalating issues where appropriate
Execution Analysis and Strategy- Understand themes around execution concerns across the cluster and recommend tactical and strategic responses to where required (e.g. operating model design implementation of enhanced governance frameworks)
Risk Management- identify and manage all programme/project issue and risks
Planning- prepare and maintain detailed and accurate project and resource plans
Reporting- Accurate and relevant status reporting across the overall programme (scheduling, budget etc.)
Coaching and mentoring- providing coaching and mentoring to junior colleagues, transferring skills and expertise as required to ensure delivery against targets and continuing professional and personal development
Working with project managers to ensure sound and clear project status reporting and issue log tracking to support project management process controls and effective communication to Working Groups and Steering committees are in place
To appropriately probe and questions requirements, drawing on SMEs as required to ensure alignment of requirement to overall project objectives and good business practice

Programme Manager Resume Examples & Samples

Coordinate with Sales and Marketing to ensure a market-driven product development strategy
Propose and implement a digital strategy for two or more subject disciplines
Lead and manage two Product Developers to ensure continual development of successful products
In partnership with the wider Higher Education team, take commercial responsibility and accountability for meeting product revenue and budget targets

Project / Programme Manager Resume Examples & Samples

4 Defining and structuring projects and programmes based on the understanding of client goals and objectives
4 Planning projects/programmes
4 Ensuring resource availability
4 Managing quality delivery and benefit realization of projects/programmes
4 Taking full responsibility for the success of the project/programme
4 Managing EY risks and exposure
4 Aligning reporting to client procedures and expectations
4 Masters Degree in Economics or Engineering (MBA Degree is an advantage)
4 At least 7 years experience in managing projects/programmes
4 At least 5 years experience as a manager and of large scale (6months+ long projects) project management
4 Proven track record of managing multi disciplinary (at least two of the following: strategic, process, organizational and IT) and cross functional (a number of org. units involved) change projects of at least 6 months, not just IT system implementations
4 Proven track record of learning and applying recognized project/programme management methodologies covering all critical success factors
4 Proven track record of managing change in organizations as part of projects/programmes
4 Expert knowledge of Microsoft Excel and MS Project
4 Understanding of IT system implementation cycle/phasing
4 Solid spoken and written Hungarian and English skills
4 Business oriented and solution driven mindset
4 Structured thinking, seeing overall as well as details
4 Structured writing and presentation skills
4 Excellent conflict management skills and endurance of stress
4 Self-motivation, proactivity
4 Leadership skills

Csbc-programme Manager Resume Examples & Samples

Assist in managing the APAC OGRM programme
Be the OGRM process enabler to facilitate the smooth running of the global OGRM programme
Lead and develop the partnership with key Divisions in APAC, such as Technology in COO
Facilitate the dialogue between divisional, regional and control function teams and where necessary, navigate and influence discussions to build consensus to move projects forward
Coordinate local regulatory vendor risk management requirements in accordance with OGRM Policy
Assist to establish any CTB projects in APAC, including reporting requirements
Facilitate divisional compliance with the OGRM Policy, in particular on local regulatory requirements
Identify, develop and distribute APAC MIS to stakeholders in coordination with global OGRM reporting team
Act as a role model for employees, providing help and support to facilitate early integration and assimilation of their new environment, living the DB values and beliefs
Engage with peer entities to keep up with best practices in the OGRM space
Interface with Sourcing and Legal on OGRM contract management issues
Minimum of 8 years experience in risk management within the financial services industry
Ability to understand and manage risk within the supply chain process
Third party vendor compliance programme experience
Understanding of key regulatory regimes in the region
Excellent understanding of operational risk and regulatory reporting
Ability to successfully multitask and complete projects within defined deadlines
Proven ability in building effective relationships, and interacting with all levels of the organization, including business partners
Ability to endorse change management
Excellent written and presentation skills; ability to influence key decision makers
Strong problem resolution and listening skills
Ability to prioritize and manage tasks autonomously; excellent time-management skills
Strong project management and organizational skills; ability to prioritise
Highly self-motivated; robust decision making capability
Ability to endorse and promote change and change management
Strong process development and management skills
Ability to apply the ‘Values and Beliefs’ of the Bank
Strong networking skills, able to both establish and grow networks

Programme Manager Resume Examples & Samples

Accountable for end to end delivery within Risk Strategic Change of the BCBS Credit Risk Strategic Architecture
Management of four project managers (data sourcing, calculator development, outputs, and testing/release management) and circa 30 Business Analysts
Lead and provide support, guidance for the Project Managers to deliver the front to back plan
Work closely with Credit Risk architecture and business analysis teams to ensure the programme is appropriately and adequately resourced
Responsible for the overall E2E plan development, management and tracking, supported by the PMO
Manage full delivery cycle (Business Requirements Documents, Functional Spec Review, Testing and Release planning) and impacts across delivery cycle, including hand-off's to and from IT
Act as the central contact for co-ordination of the programme
Five plus years experience managing large scale projects and programmes with an IT component
Extensive knowledge and understanding of credit risk concepts and technology is highly desirable
Must be flexible and resilient with excellent written and oral communications skills

Programme Manager Resume Examples & Samples

5-10 year's experience in managing complex programs
Financial services experience and a good experience of financial systems
Experience in process improvement and experience working within a LEAN environment
Experience in managing Risk and implementing change
Certified PMP | PgMP
Experience in managing multiple projects within a fast-paced environment

Mifid, Programme Manager Resume Examples & Samples

MIFID II Programme Manager
Robust and proven track record as a Programme Manager in regulatory implementation
Strong leader, equally comfortable facing off to Working and Steering Groups, challenging stakeholders, directing and motivating a cross-business team. The candidate will be experienced in facilitating dialogue between key stakeholders, and directing workshops and meetings at all levels of management (including ExCo and the Board)
Knowledge of MIFID II regulations, in relation to asset management is preferable, but not essential
Able to clearly document and communicate change processes and governance
Excellent Project/Excel/Office skills
Taking responsibility for successful delivery

Programme Manager Resume Examples & Samples

Lead programme and project management in your area, ensuring programmes deliver the capability to achieve our group strategy goals
Manage programmes through the key stages of the programme lifecycle with the appropriate governance in place to ensure that changes are bought into across the business
Define programme scope, deliverables and benefits and document in programme documentation
To define and gain agreement to the business case using clear cost/benefit analysis
Work senior stakeholders to analyse requirements, define business requirements and the required outputs to deliver benefits
Clearly define and communicate out the activities required to deliver the outcomes and benefits, appropriately phased alongside wider business commitments
Gain commitment to change management activities across the business required to embed the changes delivered by the project
Lead the programme team in delivering outcomes that are capable of delivering programme benefits
Identify risks to the programme and work with stakeholders to identify owners and mitigation plans including escalation to executive level where required
Manage programme issues through to resolution with project team members or escalate to appropriate levels where required
Track and report deliverables to the steering group and key stakeholders using standard templates
Manage scope changes through the change control process to ensure that the business case is still valid and that the steering group signs off on any changes to scope
Ensure that deliverables are completed to acceptable time, cost and quality standards
Complete post-programme evaluation to capture key success and learning points for future projects
Work closely with key stakeholders across all functions of the business, in particular the Transformation Director, Head of Business Transformation, Business Transformation Team, Heads of Department, Executive Committee members, cross functional project teams, external Suppliers and global customers (Franchisees, Key Accounts, Licensees, Joint Ventures)

Programme Manager Resume Examples & Samples

Plan and implement a digital optimisation roadmap in conjunction with lead Digital Experience and eCommerce stakeholders within the business
Program Management of Conversion & Optimisation work streams
Analysis of the competitive landscape
Deploy leading Change & Optimisation practice
Deliver enhanced digital product solutions
Develop commercial objectives and best in class user interaction ensuring best practice acquisition, conversion and customer retention
Manage program pipeline through IT SDLC process
Report to stakeholders on all Conversion and Optimising activity
Work on developing the Conversion team within the Digital Experience group
Work with lead stakeholders across commercial and technical divisions
Develop and implement a testing and process strategy against current and future products and initiatives
Discovery/Destination tools and content)
Gather business requirements for emerging on-site conversion levers through agile development process
Retain customers through optimised user flows and engaging tools and content
Work with commercial and UX team to develop new and innovative offering to maximise business and user goals
Work with the Online Marketing, UX and Content teams
Experience within the area of program management
Must have extensive experience in the areas of (Online Marketing, eCommerce, B2C)
Experience across conversion or performance remarketing
Experience of conversion and journey optimisation, with experience of online marketing, UX and analytics across web and mobile
An expert user of Google Analytics (preferably certified) and MS Excel
A detailed understanding of online marketing and user experience across web and mobile channels
An understanding of user journey (acquisition, through purchase and retention)
Experience of both MVT and A/B testing

Programme Manager Resume Examples & Samples

Overseeing the lifecycle and balance of products and services, supporting the Client Leads through the design and implementation process and deploying Business Analysis resources accordingly
Defining the business aligned strategy for new products and services
Bridging the gap between the Client's requirements and the Technical Delivery Team, helping to successfully deliver projects within this diverse and challenging space
Building and maintaining strong relationships with Client Leads in the business to ensure alignment with Client needs, business requirements and project management resources
Managing the strategic roadmap and communicating to Stakeholders along the development / implementation lifecycle of a project
Governing Service Delivery including Service Level Agreement (SLA) adherence and issues / incidents
Reviewing performance against SLAs / Key Performance Indicators (KPIs) and directing appropriate interventions to address and meet changing Client needs and business priorities
Establishing and operating within the governance (decision making) structure for the program / project and managing / escalating issues and risks
Extensive experience in delivering technical and / or operational solutions in the Financial Services Industry
Awareness of industry trends, technical innovations and developments
Experience in managing the delivery of Liquidity Regulatory Reporting requirements notably experience in the areas of Fed 5G and the Liquidity Coverage Ratio
Experience in managing large scale third party vendor solutions such as SAP Liquidity Risk Management (LRM)
Managing the negotiation of third party contracts for statements of work but also on-going support contracts
Broad knowledge of related business solutions in the marketplace
Good knowledge of Chief Operating Office (COO) divisional business products
Strong management experience with the ability to lead and coach teams
Excellent communication, negotiation, networking and influencing skills
Excellent client and service orientation
The ability to balance interests of different stakeholders
The ability to work across multiple business groups and domains
The ability to manage virtual teams and work in matrixed organisations
Expert analytical and innovative problem solving skills
Fluent in English (written / verbal)
Advanced knowledge in Microsoft Office products
Educated to Bachelor’s degree level with a concentration in Business, Economics or Computer Science (or equivalent qualification / work experience)
Self motivating and self managing, with an ability to identify risks and issues and suggest improvements
Collaborative with an ability to share information, transferring knowledge and expertise to team members
Additional language(s) would be beneficial

Programme Manager Resume Examples & Samples

Delivering class leading solutions, helping the Bank transformational goals on a continuous basis
Interfacing directly with senior Business, Product, Operations and Global Technology colleagues, to define and execute strategies
Leading a matrix managed Global team of 50 to 100 people, comprising of Vendor and Internal Staff
Managing a budget of €5 to15 million depending on the programme
A formal computer science/technology qualification
A capability to interact at a Senior Management level, while maintaining a drive to delve into the detail when required
A strong background in global financial services technology in either banking, insurance or a similar profession
A proven track record in executing large scale transformational initiatives

Programme Manager Resume Examples & Samples

Expert knowledge and proven experience in the successful application of agile and lean techniques including but not limited to Scrum and Kanban at a team and scaled to programme level
Has an understanding and is supportive of techniques such as BDD, TDD, pair programming, XP and continuous integration and deployment
Coaches and mentors scrum masters within the programme along with members of the build teams to ensure that appropriate agile and lean best practices are adopted, developed and maintained
Coaches stakeholders and non core team members on the process, output and benefits of the process and how they can help the teams achieve their and the associated organisational goals

Complex Programme Manager Resume Examples & Samples

Managing complex projects with multiple facets (e.g. third party suppliers, multiple stakeholders, multiple locations/geographies) and services in a client facing role : Mastered
Successful track record in delivery of these projects and/or services involving multi-disciplinary teams across multiple geographies : Mastered
Strong Leadership skills : Mastered
A good understanding and experience of commercial management : Mastered
A well developed approach to problem solving and decision making : Mastered
The ability to manage and control the project plan to ensure successful completion of the plan activities and delivery of the project to schedule, quality and budget : Mastered
Use of, and tailoring of, best of breed project management processes and tools : Mastered
Agile and DevOps methods and tools : Mastered
Project Management experience with Communication Sector clients : Mastered

Programme Manager Resume Examples & Samples

Defining and managing programme wide initiatives, pro-actively monitoring progress, resolving issues and initiating appropriate corrective action
Acting as the Central Senior Programme Lead to track and drive the cross programme BCBS239 remediation. Acting as the TIGAr Programme Lead and facing off on the Bank wide RDARR Programme. Creating and managing programme level delivery views in order to track and manage the programme’s outbound dependencies
Ensuring effective quality assurance and the overall integrity of the programme - focusing inwardly on the internal consistency of the programme and outwardly on its adherence to the initiative standards and interfaces and with other programmes
Managing key programme communications with stakeholders across a global remit
Defining and managing the programme's governance arrangements and programme management office – continually seeking to adapt and improve as the programme grows and changes
Ensuring there is allocation of common resources and skills within the programme's individual projects – supporting the Programme Manager’s managing the hiring forecasts across the programme
Supporting and managing both the dependencies and the interfaces between the projects within the programme
Initiating extra activities and other management interventions wherever gaps in the programme are identified or issues arise
Supporting the Senior Portfolio Sponsors: Global Head of Liquidity and Treasury Reporting and Analysis and the Treasury Global Head of Liquidity Management and Funds Transfer Pricing, Treasury change and Technology stakeholders in the creation of material for key programme governance forums such as Programme Steering Committee, Initiative Steering Committee, and Monthly Team Meeting
Reporting the progress of the programme at regular intervals to the Steering Committee (monthly) or to the Programme Director
Principle Liquidity Programme contact point for internal audit undertaking the management of the remediation activities and supporting Finance and Treasury in any external audit efforts namely with the European Central Bank (ECB) and the Federal Reserve
Working closely with the central Project Management Office (PMO) team in the creation and management of programme initiative management artifacts such as End-Users of Derivatives Association (EUDA) decommissioning and any programme wide audit point closure
Managing Junior PMO resources to execute a high standard of programme hygiene including reporting, hiring and programme financials
Managing the interlock between the central Chief Operating Office (COO) team in terms of financials, hiring and programme wide logistics
Managing the programme's budget, monitoring expenditure and costs against delivered and realised benefits as the programme progresses
Effective leadership, interpersonal and communication skills
Good knowledge of techniques for planning, monitoring and controlling programmes
Sound business case development and approvals skills
Good understanding of the procurement process including negotiation with third parties
Good knowledge of programme and project management methods including MSP and PRINCE2
Good knowledge of budgeting and resource allocation procedures
Sufficient seniority and credibility to advise project teams on their projects in relation to the programme
Ability to work across multiple business groups and domains
The ability to find ways of solving or pre-empting problems
Educated to Bachelor degree level from an accredited college or university (or equivalent qualification / work experience)
Collaborative with an ability to share information, transfer knowledge and expertise to team members

Specialist Project / Programme Manager Resume Examples & Samples

Manages and oversees end to end project management activities such as project reporting, project planning, issue / risk identification and tracking, scope management, estimation, client management, relationship management and other project documentation preparation for projects of medium business complexity (involving multiple systems interfaces that are highly visible to the organization). Directs and controls all work performed within the framework of the Work Structure
Assists in developing detailed project plans and schedules application/infrastructure projects, including goals, risks and resource allocation. Monitors project results for significant deviations
Contributes to vendor and client relations to ensure that service expectations are developed and met. Maintains regular contact with clients and coordinates and reports on project progress and accomplishments
May provide input for (project) team member performance appraisals. Works with all required Information Technology functions and groups to effectively plan and execute the project. May coordinate resources across organizational boundaries
Serves as a liaison between clients and internal technical groups to ensure delivery of projects on time, within budget, and to specification. Manages communication with the business at a detailed functional level and discusses/resolves issues. Manages client expectations and ensures project delivery in conformance with company software development life cycle methodologies
Contributes to the achievement of related teams' objectives
Demonstrable Project Management skills and experience including
Full understanding of the project life cycle with proven front to back ownership of multiple projects
Experience of co-ordinating of business analysis and UAT across multiple departments
Understanding of quality assurance within a project
Project or Programme Management disciplines and techniques such as Prince 2
Leadership skills and experience, within a project structure
Contribute towards the continuous improvement of project management techniques across the group
Manage internal and external stakeholder input to projects and manage expectations of senior stakeholders
Support and mentor junior members of the project management team
Understand and communicate the value or project management to organisations
Perform regular formal progress and status reporting
Effective communication skills when dealing with stakeholders at all levels of the organisation including the delivery of presentations to audiences of varied sizes
Ability to multi-task, working alone, and as part of a team
Experience working in the Wealth and IFA business

Programme Manager Resume Examples & Samples

Ability to establish, influence, and manage key client, stakeholder and partner relationships at all levels to successfully deliver, manage, and expand the program as determined by our clients' goals and objectives
Thoroughly understand delivery contracts and provide representation internally and to the client
Coordination, management and primary point of contact for client and partner
Regularly monitor and review existing client program for adherence to best practices and product capability
Provision of support to partner to ensure successful project go-lives
Set direction and provide frameworks through which improvement objectives can be delivered
Development of Partner capacity uplift based on sales pipeline and successful accreditation of new resources by the partner that you are managing
Commercial ownership of the client engagement being delivered by our partner
Strong program | project management experience
8+ year's experience in being supplier and management of software services
Demonstrated track record of excellent relationship building, relationship maintenance with commercial contract experience
Experience of dealing with external customers across multiple sectors
Excellent interpersonal and written communication skills including the ability to communicate effectively both internally to the organization and externally to customers and partners
Previous full life-cycle implementation experience with HR Service Delivery Management products advantageous
Previous experience with a company in the SaaS industry would be an advantage

Programme Manager Resume Examples & Samples

Specifically responsible for day-to-day management of the BBC ViLoR programme, supporting the Programme Sponsor in coordinating the Technology and Business Change workstreams to deliver the change in capability defined for the programme
Deputising for the Programme Sponsor / Project Director where required
Supporting the recruitment and selection of programme and project resources â�� both permanent and contract - as business requirements and funding dictate

Programme Manager Resume Examples & Samples

Planning, leading, and manage teams responsible for projects, including internal partner solutions
Providing technology guidance and thought leadership with an emphasis on network technologies
Provide strategic guidance and governance relating to technology solutions that will enable the business to meet their financial and strategic goals
Interface with Information Security, Architecture and Data Services, and various business and technical stakeholders, ensuring operational standards and governance are developed and maintained
Ensuring the effective delivery of services through tools, process, procedures and reporting
Responsible for integrating technical knowledge and business knowledge to develop innovative solutions to automate projects activities
Financial management of projects
Strong technical background in network and firewall technologies, such as Cisco, Checkpoint, Juniper, McAfee proxy servers, etc
Strong project management skills, with an ability to effectively communicate to senior management
Excellent technical and non-technical communication skills, both written and verbal, with excellent team building skills and the passion to deliver the very best service to the business
A highly proactive, self-starting ethos, with strong customer focus
A strong work ethic, high standards of professionalism and exceptional problem solving skills
Exemplary co-ordination skills and the ability to understand business drivers / IT requirements
Ability to work under pressure and to tight deadlines whilst maintaining attention to detail
Experience working in a multi-national, corporate environment
Experience in the Financial Services industry is preferred

CB Programme Manager, UK Resume Examples & Samples

Manage the EMEA wide CB Full-time Associate Program, Analyst Program, Summer Programs and Placement Programs. Businesses include Corporate Banking and Global Subsidiaries Group, plus Investment Banking as required
Proven/demonstrated experience in key Business Partnering areas including managing the YE Compensation process, graduate recruitment and training
Experience of working in matrix structures
Knowledge of investment or corporate banking and knowledge of complex business models
Working knowledge of related HR practice an advantage
Excellent written and numerical skills
Strong consulting and influencing skills
Strong focus on delivery
Ability to effectively problem solve
Flexibility of approach and a can do attitude
Used to handle confidential matters
Degree plus professional HR/ Finance qualification preferable

Rates Remediation Programme Manager Resume Examples & Samples

Defining and owning the strategy and delivery of the overall programme
Organising the build and delivering of the organisational capability and capacity
Establishing the remediation roadmap, plan and governance
Establishing the programme Key Performance Indicator (KPI) targets and delivery
Ensuring legal and regulatory compliance, and regulatory readiness to ensure Business and Infrastructure teams are prepared to meet requirements by regulatory deadlines
Collaborating with other partners and/or delivery managers to ensure focus on delivering and supporting the programme goals and objectives
Sponsoring and leading change initiatives from within the program that lead to better process, system and governance alignment both within Core Rates and across Global Markets
Managing the Run the Bank (RTB) and Change the Bank (CTB) plans, and monitoring RTB and CTB actual’s
Acting as the point of contact for Internal Auditors and Regulators
A proven track record of programme management and delivery in a global markets environment
A clear understanding of up-coming changes to market structure and the potential regulatory impacts, specifically Dodd Frank and Markets in Financial Instruments Directive (MiFiD II)
First-hand experience leading discussions and dealing with regulatory bodies
Excellent communication skills and strong interpersonal skills
Front-to-back operations knowledge of Fixed Income & Currencies (FIC) products, with a particular focus on Rates
Strong Excel reporting skills and PowerPoint and presentation skills
The ability to multi-task and work in a fast-paced, time sensitive work environment

Programme Manager Resume Examples & Samples

The Regional Governance Lead is responsible for delivering specific aspects of the strategy for the Regional and Branch Programme
The Regional Governance Lead will liaise with the Strategy 2020 central programme teams to ensure the integration and alignment of branch strategy topics from within the programme
Setup future governance structures with Strategy 2020 portfolio team and dependency programme teams
Effectively managing the resources in matrix delivery organisation, influencing and leading the stream
Implementing management structures to align with related programmes and manage dependencies accordingly
Communication, marketing and networking on behalf of the Branch programme to interested stakeholders and the wider CTO population
Proven programme management experience for complex programmes in financial services and related technology
Understanding of organisational network of control functions
Deep understanding of complexities and challenges of outsourcing data centre technology to a third party
Deep understanding of regional technology operating models and nuances
IT architecture and Transition Management knowledge
Focused on delivery
Enthusiastic, personable and articulate with excellent written and spoken English
Strategic, skilled at communication, influencing and negotiation
Experienced in Branch technologies and operations
Confident, affable nature and able to build relationships and credibility in order to get things done
Skilled at presenting and the ability to articulate and sell a vision

Programme Manager Resume Examples & Samples

10+ years Microsoft experience including at least three full end-to end project lifecycles
Strong leadership skills including management responsibility for a team of at least 50 FTEs
Experience of building and maintaining relationships with senior C-level stakeholders
A well-developed approach to problem solving and decision making
The ability to manage and control project plans to ensure successful delivery of a programme of Microsoft technology led projects to schedule, quality and budget
Experience of the use of, and tailoring of, best of breed project management processes and tools
Ability to create and maintain complex project plans and execute delivery to schedule
The ability to implement a team culture and communicate effectively with people at all levels
Experience of delivering using a remote delivery model
Demonstrate a combination of strong leadership skills with sound Microsoft technical knowledge and an ability to clearly communicate key recommendations to clients
A track record of creating enduring client relationships based on trust, successful business development and credible project execution
Demonstrable experience of using structured methods and tools
Experience of managing infrastructure and application support teams
Experience of delivering in an agile delivery model
Managed delivery of Microsoft cloud-based solutions

Programme Manager Resume Examples & Samples

Responsible for the end-to-end management of (large scale) projects and programmes
Responsible for leading the creation of the Sales Reporting Data Architecture strategy & ensuring successful delivery
Delivery management in a client facing role where the end product is a delivered solution to the Business
Manage multiple projects across regions, teams & senior stakeholders
Manage the delivery of programme/project outcomes to the client (as defined) within scope, quality, time and budget
Sharing best practices and project learnings across the practice
Uses standard program/project management tools and techniques appropriately
Responsible for program plans, milestones, measures, budgets, team/stakeholder communications, and resource and time management
Defines and establishes appropriate governance structures and processes to drive the program/project
Forms and manages teams by organising resources and skills effectively against tasks
Develop effective stakeholder management which is required for the successful delivery of the program/project

Programme Manager Workstream Lead Resume Examples & Samples

Managing large scale transformation and digital migration projects within an Omni channel environment
Conduct post implementation reviews
Reporting to stakeholder and informing them of any progress
Coordinate and manage and deliver projects
Budgeting expertise
Ability to report to seniority
10+years' experience in a programme management role in a financial setting

Programme Manager Resume Examples & Samples

Clearly identifying project plans for each individual project and managing overall critical project timelines paths
Reviewing, developing and agreeing business functional requirements including development of Business Process Use Cases as required to support business change
Clearly and concisely translating agreed business requirement needs into Change documents
Identifying and developing Training needs for and operational roll out plans to support the smooth transition of projects into a 'business as usual' function for Operational units
Overseeing and managing the overall software quality in line with the Test Strategy and Test manager
Management the system change management process
Working with Contractors to agree system software release plans
Resource planning, developing and updating work plans and project schedules for validation in line with overall agreed business program of work
Reviewing and inputting as required of into overall project timelines, project and cost estimation, budget development and cost control for the applications/projects
Inputting into project approval and sign off for all project activity and documentation
Third party vendor/contractor management in relation to aspects of project business delivery
Management of project risks and issues log and also key project decision log
Day to Day management of each project schedule and updating Head of Strategy & Projects on a weekly basis in a structure manner
Chairing project meetings as appropriate and delivering project status reports to key stakeholders
Co-ordination of project plans and communications to business users/project stakeholders
Managing any Contractor implementation items in first instance and escalating any issues requiring senior management intervention to the Contract Manager as required
Implement operational projects to align with the overall Quality and Consistency policies
Managing the BA and testing team responsible for project deliver and business as usual (BAU) activities
Managing third party and contract resources assigned to projects and BAU
Have strong verbal and written communications skills
Have strong management and leadership skills
Have strict attention to detail
Have a track record of delivering complex projects to completion ? Highly knowledgeable as regards project management methodologies
Be able to handle multiple, complex priorities and balance the needs of each according to business impact
Proven ability to deliver high standard deliverables and documentation
Ability to review project deliverables for completeness, quality and compliance
Must be able to work with minimal or no supervision and have the ability to prioritise workloads quickly and efficiently
Experience with Microsoft Office suite and MS Project
Experience with Microsoft XRM Dynamics Platform
Roles on previous projects involving the following technologies Microsoft BizTalk ,Microsoft Sharepoint 2010, Microsoft .NET technologies

IT Programme Manager Resume Examples & Samples

Maintains close working relationships with stakeholders and suppliers in order to better understand conflicting business requirements where they arise, and be part of the team to prioritise and control the outputs to the overall benefit of the business
Develops and maintains relationships across IT and wider business community
Establishes and manages an effective stakeholder management and communications strategy
Develops and maintains relationships at appropriate level
Develops and maintains relationships at senior level with external suppliers, in support of Project Managers
Develops and maintains relationships with the Programme’s functional team members
Acts as an ambassador for IT within the broader business communities
Leads, manages and develops the functional Programme team to meet the requirements of the business and performance standards
Defines the strategic direction for the Programme
Encourages a culture of continuous improvement and best practice to achieve operational effectiveness across the Programme
Sets clear objectives and deliverables to ensure that Programme’s functional team perform against defined requirements
Motivates and develops the team through delegating tasks according to team strengths and interests
Manages change and transition effectively to minimise the disruption to project delivery and people
Works with the appropriate stakeholders to define and agree the vision, requirements, scope, objectives and desired benefits of the Programme
Defines and executes Programme and Project governance to ensure the Programme and associated Projects are aligned coherently with each other and comply with current governance standards
Monitors and controls the overall output of the Programme and projects within his/her area to ensure that these deliver the business benefits defined in the business case
Resolves issues and initiates corrective actions
Reports to the appropriate governance bodies as required with the Programme on status, plans, costs, dependencies, issues and risks
Deploys best practice across projects and aligns with current standards and initiatives
A professional business planning/management, programme planning qualification or equivalent
Professional Qualification (degree or significant industry experience)
Significant project and programme management experience
Proven operational or line management experience in a senior position
Extensive network and supplier base
Good facilitation skills – able to run workshops and external project meetings
Substantial experience in influencing at Board level
Customer focused approach
Commercially aware with ability to influence at all levels
Ability to deliver projects on time and to budget
Ability to deliver quality work according to prescribed standards
Work in a structured and analytical manner
Ability to communicate complex technical issues to a non-technical audience
Able to work as part of a team or on own initiative

Programme Manager Resume Examples & Samples

Experience with released based application development
Strategic programme and project delivery
Strong technical background – able to come up to speed and understand differing technologies quickly

IT Programme Manager Resume Examples & Samples

Plans, monitors and controls the overall output of the Programme and Projects within his/her area to ensure that these deliver the required products, to the required standard of quality and within the specified constraints of time and costMonitors and controls the overall output of the Programme and projects within his/her area to ensure that these deliver the business benefits defined in the business case
Deploys best practice across projects and aligns with current standards and initiativesManages closure of the Programme and projects back into business as usual
Customer focused approachCommercially aware with ability to influence at all levels
Good problem resolution skillsAbility to deliver quality work according to prescribed standards

Programme Manager Resume Examples & Samples

Delivery Software Upgrades
Delivery new functions and features as sub-projects within a program of work
Time and Materials Consultancy
Service Visits and Support Services (in liaison with support teams)
Degree level education in a relevant discipline or equivalent knowledge and experience
Experience in Project Management / Account Management
Strong and proven experience working in a matrix organization
Strong approach to processes and operational rigor
Excellent communication skills incl. mastery of PPT, Excel
Ability to simplify complex issues, drive for creative and effective solutions
Customer focused individual with a sense of urgency in support of the customer
Fluent in English with other languages as an advantage

Programme Manager Resume Examples & Samples

Taking responsibility for the project execution, within particular product stacks
Taking responsibility for circa 12 projects and the Line management of Project Manager’s, some of these being core and others more technically focused
Managing the central risk/issue log
Managing escalations risks/issues for Function Head review
Producing milestones executive summary views for Management and reporting
Producing weekly savings reports
Working in conjunction with the governance structure, to ensure transparency and compliance during the timely delivery of each project
Driving execution of existing projects
Starting-up of additional 2016 ‘ideation’ projects and driving these to execution
Acting as a subject matter expert for projects to each product vertical
Working with the Run the Bank (RTB) Cost Management team, to ensure project deliveries recognise savings to the RTB baseline
Achieving a detailed understanding of the RTB baseline and the process required to ensure Finance sign-off on savings realised by the projects
Managing Senior Stakeholders
Coordinating cross product project dependency to ensure savings are met
Strong programme management skills, with significant experience of delivering large scale solutions and multiple projects within a portfolio
Strong stakeholder and relationship skills with an ability to work with client and technical teams
The ability to assemble and convey a broad and detailed set of project financial information
Able to provide and present programme related portfolio data, to Senior Management in a clear and understandable manner
The ability to work independently, as required in a changeable and fast paced environment, drawing on team resources when required
A tenacious manner in order to achieve targets
Excellent technical communication skills and be well versed in the use of the Office suite to provide management updates

Programme Manager Resume Examples & Samples

Identify opportunities for EEMCS to participate in national and international cooperative programmes
Align EEMCS research roadmap with international initiatives
Liaison with (possible) partners (academic and corporate) of EEMSC cooperative projects
Initiate and help prepare proposals in cooperation with EEMCS staff
Prepare strategic research agendas, multi-year plans and work programmes
Enhance visibility of EEMCS
Participate in relevant bodies, working groups and committees

IT Project / Programme Manager Resume Examples & Samples

Project Manage concurrent IT and/or business projects to agreed time, cost and quality
Ensure project governance & compliance within the Project Management Methodology and Development Standards(Agile & Waterfall)
Support the project teams in relation to any project task or activity
Liaison and day to day management of 3rd parties and partners with regards to IT Project activities
Support IT Service Delivery, Infrastructure and Support initiatives and projects as required
Resource capacity planning and line management of allocated staff
Degree or equivalent in a relevant discipline and a Project Management Qualification (Prince2/PMI/APM/Agile)
Strong management skills particularly in managing and developing technical staff
Over 10 years IT Project/Programme Management experience, including at least 1 large Project implementation
Proven experience of managing multiple concurrent projects using both Agile & Waterfall methodologies
Proven experience in line management and staff development
Proven experience in resource and capacity planning
Proven experience of managing cross functional teams and utilising both on and offshore resources
Proven experience in managing challenging project stakeholders
Proven experience on projects that introduce new technologies and methodologies

Framework & Programme Manager Resume Examples & Samples

Responsible for delivery of the SPATS Framework
Focused on the strategic development and growth of the framework
Development of the relationship with key stakeholders with Highways England, Department for Transport and various local authorities
Management of the Framework
Providing direction to grow the capabilities of the framework in line with the Client's requirements
Providing Technical guidance to the framework team
Providing strategic guidance and leading bids under the framework
Ensuring that the opportunities pursued align with the Highways England Portfolio vision
Development of opportunities to support the development of the business
Responsible for the framework performance in line with the Highways England Portfolio targets including Gross Revenue, Gross Margin, Gross Margin/Labour revenue and new business

User Adoption Services Programme Manager Resume Examples & Samples

Act as primary Salesforce University contact for all Change Leads, Education Architects and Training Project Managers working on User Readiness projects
Ensure that all UR projects are delivered to the highest quality standards, on time, to budget and within their Statement of Work parameters
Scope User Readiness projects with the internal Sales teams and propose effective programmes to meet customer requirements
Attend internal or customer meetings to validate User Readiness programmes
Assist in socialising UR offerings within the Salesforce Customer Success and Sales groups
Work with Sales teams to advise and sign off on Statements of Work (SOW)
Staff User Readiness projects working with a range of trusted resource suppliers
Triage potential customer satisfaction risks and escalate to the EMEA User Readiness Lead when appropriate
Identify and recruit potential User Readiness subcontract resources
Collect project progress data from all project managers and change leads and reconcile to User Readiness forecast each week
Proactively communicate with all User Readiness resources using Chatter
Experience in project or programme management
A solid understanding of custom training and/or change management projects, gained as an instructor and/or change management lead
Deep understanding of CRM software, preferably Salesforce and business processes
Experience of scoping custom training and/or change management projects
Exceptional communication skills - both written and verbal
Flexibility and adaptability; able to work in ambiguous or constantly changing situations
Must be a team player and able to work collaboratively with and through others
Familiarity with project management approaches, tools and phases of technology project lifecycle
Experience as an instructor or training project manager
Salesforce Certifications: Admin, Sales or Service Cloud
Consulting sales experience
Graduate level qualification in a relevant field
Bilingual English and European language (preferably German)

VP Programme Manager Resume Examples & Samples

High quality degree from a good university
Preferred – Holds an MBA or other qualifications
Extensive experience of running small and large projects/programmes. Proven delivery of driving projects and programmes through their lifecycle – i.e. scope, plan, execute, report, and govern
Ability to provide an engaging and compelling strategic vision, set direction in a changing environment, and lead teams through complex and ambiguous phases of change
Ability to demonstrate analytical skills required for project planning, influencing, commercial negotiating and financial management – distill complex information, use different analysis techniques (interviews, workshops etc.) and complete detail
Exposure to Financial institutions and their business
Proven track record in working with direct and virtual project teams to drive execution and delivery
Manage by influence – show gravitas, build solid relationships, demonstrate and prove track record of effectively managing internal and external stakeholders, ability to work globally
Demonstrate F2B business knowledge – challenge assumptions, leverage past experience
Demonstrate F2B organizational knowledge – from Compliance, Finance, HR, and how these infrastructure areas support the business
Have experience in managing staff – particularly recruit, retain, coach, develop, and show confidence to cope with multiple projects across multiple teams/clusters

Programme Manager Resume Examples & Samples

Track record of delivering projects to time and budget
Expert in planning tools
Accreditation in appropriate methodologies (e.g. PRINCE or ITIL)
Extensive experience in governance standards, processes and methodologies
Confident and assertive communicator
Diligent and reliable to ensure prompt reporting to the timescales committed to
Delivery management
Leadership and motivation of teams

Assistant Programme Manager Resume Examples & Samples

An understanding of the principles of effective project and programme management
Experience in project/programme management within the built environment
Good verbal and written communication and presentation skills and ability to prepare clear and concise reports, briefings and correspondence
Good negotiation skills and ability to achieve effective outcomes
Ability to successfully take own initiative, work under pressure and meet tight deadlines
Able to integrate and work successfully as part of a team and positively contribute to its development and performance
Ability to act on own initiative, to plan and prioritise and manage own work to meet deadlines and deliver outcomes within set timescales
Will be able to work independently, under minimum supervision, or as part of a team
Have strong organisational skills and have the ability to prioritise their workload

Programme Manager Resume Examples & Samples

Programme Management – development, coordination, auditing and governance
Commercial Management
Building working relationships within PMO, Carillion / Capita, stakeholders as required, including OCC Directorates and Academies
Collation and submission of Client progress reports
Review of Governance reports for release of client funding
Resource allocation & management
Project and Programme procurement strategy
Design & Construction programming – maximising efficiency and certainty
Providing a challenge for process, governance and methodologies
Value management
Business Development opportunities
Relationships Management with key existing clients and addressing concerns, to maintain high levels of satisfaction
Experience of project delivery in Public or Private Sector
Professionally qualified in a construction related discipline - PM, QS, Civil Engineering etc
Experience of a range of procurement methods
Experience in risk management
Excellent oral and written communicator with the ability to work in close partnership with clients and end users
Must be delivery driven with the ability to set targets and manage teams
Experience of NEC and JCT Contracts
Proven track record in a similar role
Experience of working in a design and construct environment
Experience of Microsoft Project
Working knowledge of CDM and construction Health & Safety

100

Programme Manager Resume Examples & Samples

Drive program management excellence on assigned programs
Lead multi-cultural/global program team to achieve cost and schedule controls, business results including product certifications, aircraft certifications, and seamless entry into service on new product introductions
Partner with customer business teams, sales, marketing & product management, law & contracts, engineering, customer support, supply chain and other representation to deliver customer and business results
Communicate timely, accurate, and effective aftermarket project and program status and actions to customers & internal organizations
Drive partnership with the Customers and Channel Partners to get certification of avionics
Develop professional relationships with leadership, decision-makers, stakeholders, and influencers
Support BGA aftermarket strategic plan (STRAP) development, pipeline, and annual operating plan (AOP) implementation
BS or BA in Engineering, Business, Finance, or relevant discipline required
Minimum Years of Experience: 5 years of relevant program management experience
Experience with avionic products, system development and certification desired
Program Management, PMP, certification or equivalent desired
Demonstrated experience and success with leadership in a matrix environment
Extensive aerospace and commercial customer experience and knowledge
Demonstrated performance of exceeding business and personal development objectives
Integrative thinker with demonstrated ability to solve complex, multi-faceted problems with due consideration for business and strategic consequences
Results-focused with successful track record of accomplishments through skilled use of influence, persuasion, negotiation, and problem resolution
Self-starter who gets results and has the ability to work with limited supervision in a matrix structure
Effective written and oral communicator, multi-lingual a plus
Six Sigma Green Belt and/or Lean certified; proficient with program management tools; Black Belt a plus
Thorough understanding of Honeywell products, services processes, and systems
Advanced Degree preferred and understanding of Honeywell financials

101

Programme Manager Resume Examples & Samples

Accountable to lead the successful delivery of major programme’s and projects for the IDS division within Sky
Ensure necessary governance and controls are in place to ensure successful delivery, and ensure adherence to IDS project delivery framework. Identify and proactively manage risks, issues and dependencies
Take direct accountability for stakeholder expectations, create and maintain high quality relationships with project stakeholders to ensure that all necessary resources and contributors are fully behind the delivery
Develop and maintain effective working relationships at all levels from stakeholders through to project team members
Lead the project team by example. Motivate the team and create a collaborate ‘can do’ environment
Line management of Project Managers involving mentoring / training to maintain standards & address performance improvements where appropriate
Proven track record and demonstrable experience of working as a Programme Manager from managing multi stream projects or programmes from initiation through to full project acceptance
Be comfortable translating strategic plans into a programme and ensuring the business are focused on the right priorities
Experience in project planning processes and techniques. Skilled in at least one project management formal method (PMI, PRINCE), PMI certification desirable
Excellent communication skills with the ability to interface at all levels. Strong stakeholder management and influencing skills
Ability to think outside the box in order to generate innovative and different approaches to delivery
Experience in the delivery of Insight & Decisioning Initiatives would be of benefit

102

Programme Manager Resume Examples & Samples

Programme management experience in managing cross-functional teams
Maintain business buy-in and adoption to the solution throughout the delivery lifecycle
Formal education or equivalent
PRINCE Practitioner or equivalent
MSP preferable
Open positive attitude promoting confidence and credibility to team, peers and
Stakeholders; positive engagement and self-promotion to stakeholders
Strong leadership qualities, i.e. Honest, Competent, Inspiring, Intelligent, Assertive
Strong facilitation and negotiation skills, acting ethically in all situations
Coaches and supports staff, facilitating staff and maximizing performance
Embraces diversity and proactively manages performance issues
Ambassador for change and innovation

103

Programme Manager Resume Examples & Samples

Delivery of SCIS programme financials through optimising applications
Strong relationship with the MoD customer with positive customer feedback
Growing the programme through winning new adaptive change and transformation opportunities
Strong Service delivery performance as defined in the SCIS contract and the service points process
Optimisation of the programme performance over the life of the contract
To own the Customer relationship within the Delivery Partnership (DP)
To ensure sustainment of contractual obligations of the SCIS DP contract – in practical terms this means owning all the programme meetings and activity
To work closely with the functions and core services to ensure a comprehensive and coherent service to the customer
To work across the ISTs to
Experience of programme management in a complex environment is essential
Experience of managing programmes in the information services domain is strongly preferred
Experience of implementing IS business applications into organisations (third party clients) is preferred
Defence experience is not essential but is advantageous
Must hold, or be willing to gain SC level security clearance
Experience of commercial information services programme management for third party customers is preferred

104

Major Control Programmes, Programme Manager Resume Examples & Samples

Lead/Manage definition of project/programme requirements and associated funding requirements. Prepare Business Cases/Medium Term Planning
Provide hands-on operational management, including preparation and transmission of communications, MI, reports and financial/resource status reporting to strict deadlines
Provide a high level of stakeholder engagement and influence with the risk community and audit functions
Support Leadership to build, operationalise and integrate the new team within the wider CRCC function
Ensure that management information and reports are implemented with approved solutions for reporting media and target recipients identified
Manage a calendar of committed delivery and available resources, including mechanisms for ensuring that threats are proactively identified
Interface/negotiate with peer and senior stakeholders to ensure that all required actions are understood, agreed and delivered to within the risk appetite of the Business
Support Management and Leadership to ensure the objectives of the Global Information Security strategy are met and that our high performance culture is maintained
Evidenced and qualified experience in Risk and Control environments within Enterprise Risk Management Frameworks (or similar) in large, matrix organisations. This must include experience of supporting implementation of (or remediation of) Policies and Standards with associated specific measures such as Key Risk Measures/Key Performance Indicators
Experience of interface with risk and audit functions
Evidenced experience in technology/operational project delivery, preferably with appropriate qualifications. This should include PMO/Project management of delivery tasks and plans
CISSP (required) CISA, CISSP may be considered
Advanced level of MS Office suite – in particular Excel, Word, PowerPoint and Visio
SQL or similar structured query reporting languages (advantageous)
PMP Navigator, SAP (Finance)
Software development lifecycle e.g. SDLC/ Experience of Agile/LEAN techniques
Structured problem solving/Six Sigma (advantageous)

105

Programme Manager Resume Examples & Samples

Project identification and governance: Proactively identifies project opportunities in Amazon Tickets by conducting the process study using value stream maps or other suitable techniques. Leads the execution of projects across Operations to improve end-to-end operational performance
Deliver Results: Strong commitment towards goals and outcomes and to ensure the completion within established timeframes. Drives and facilitates moderately complex projects; focuses on results and measuring attainment of outcomes
Change Management & Innovation: Develops and/or influences new ideas/approaches. Develops strategies to enhance decision making. Perform complex data analysis to identify opportunities and set priorities for various operations metrics
Prioritization: Prioritizes projects with biggest impact on our business, propose and obtain approval from relevant functional leaders, and schedule resources
Collaboration: Works closely with senior leaders in Product, Finance, Program Management, Business Operations, Customer Service and Legal in the UK and US to deliver the best possible customer experience
Influencing: Ability to influence stakeholders across multiple teams without direct reporting lines
Knowledge: Be the subject matter expert for all internal tools and features across Amazon Tickets
Proven professional experience ideally in an online, retail, e-commerce or consulting environment
Proven project management skills with coordination across multiple teams
Outstanding analytical skills and experience in planning and forecasting
Proven use of supporting tools and systems to deliver business improvement
Action and results oriented mentality, combined with the ability to work in a demanding environment where teamwork is a must
Demonstrated ability to understand and discuss technical concepts, schedule tradeoffs and opportunistic new ideas with technical and non-technical employees
Ability to problem-solve using creative thinking and innovation
Excellent communication skills – both verbal and written – along with outstanding facilitation skills
Prior Process Improvement/Project Management (PMP) experience with demonstrated success in leading projects in Cross-functional environment
Prior experience on Lean Six Sigma or Quality tools/techniques
MBA/Post Graduation degree in related discipline

106

Programme Manager Resume Examples & Samples

Managing IBM Interactive program across a broad set of stakeholders and work streams
Engaging in next release planning and championing end user, business owners and IT peers
Defining, negotiating and achieving program goals and KPIs leading a large team spanning several

107

Platform Transformation Programme Manager Resume Examples & Samples

Stakeholder Management embedding & aligning the platform transformation roadmap in the Business & Technology strategies
Proven strategic capabilities and critical thinking across business /technology vision, solutions, roadmaps, etc
Proven track record of establishing goals, metrics and driving and tracking optimisation opportunities by creating a continuous improvement culture
Demonstrable evidence of previous Business Transformation and Transitions
Knowledge of DDA, Liquidity and Payment processing
Demonstrate experience with working with external Vendors
Experience of working in a large financial organization
Full understanding of the SDLC approach; ideally will be a MSP practitioner

108

Programme Manager Resume Examples & Samples

Direct the dedicated teams, both internal (e.g: work package managers) and external (e.g: subcontractors) as well as associated teams; sales, contract management, etc. Manage the programme line including technical, industrial and financial aspects, from contract signing through to the end of the guarantee period
In charge of the program organisation: resourcing, scheduling, workloads
Guarantee compliance with cost, deadline and performance objectives, deliverables according to contractual requirements negotiated with the customer and profitability targets with respect to the unit
Consolidate and analyse programme data, monitors progress, arbitrates and takes decisions
Manage or delegate management of technical and financial risks associated with the contract and reports on potential problems
Ensure product security and compliance with applicable standards and regulations
Responsible for revenue and inward cash flow, and for meeting adjusted gross margin for the program
Minimum of eight (8) years of senior program management experience for large scale engineering and / or ICT programs of work
Experience working on Defence programs, the Defence industry and related stakeholders
Proven leadership and stakeholder management
Recognised Project Management qualifications and/or certifications, e.g. AIPM Certified Practising Project Manager (CPPM), IPMA (Level A) or equivalent

109

Programme Manager Resume Examples & Samples

Excellent written and oral communication skills, including powerpoint presentations, analytical reports and meeting facilitation skills
Strong relationship-management skills and a proven ability to grow and maintain relationships with clients and other external stakeholders such as delivery partners and programme Faculty
Proven ability to research, analyse and present information efficiently and effectively, informed by desk research and analysis
A thorough understanding of the broad landscape of sustainability issues, trends and pressures, and the relevance of these to leadership development and business
Strong project management and organisational skills including experience of financial planning, and developing and maintaining budgets
The ability to manage, mentor and motivate other members of the team
High level of competence across standard software packages including Word, Excel, Outlook, and PowerPoint
Qualification to at least degree level

110

International Programme Manager Resume Examples & Samples

Manage the grants with existing NGO & Social Entrepreneurs partners in Americas and Western Europe
Ensure effective and appropriate technical monitoring and evaluation, dissemination and learning processes as well as building capacities with partners’ organizations
Explore new partners and conduct initial reviews, co-design of new programmes according to the strategy of the Foundation
Lead the grant process for the Social Entrepreneurs’ Awards every two years
Maintain a proactive watch of Women’s Rights agenda and operators (organizations, funders, lawmaking, etc.) in particular in Americas and Europe
Work closely with Kering Foundation Team on
A Master's Degree in international development, global affairs or social and human sciences
7 to 10 years’ work experience in international development, global affairs or philanthropy, within a company or an organization / a foundation or an international donor, in France and abroad
Experience on working with NGOs and Social Enterprises
Expert knowledge of monitoring & evaluation
Timely, accurate and reliable reporting
Experience of grants management– field experience required
Ideally with a substantial professional experience on women’s rights & gender / human rights – or demonstrated interest
Excellent organizational and project management skills, with the ability to manage and meet multiple deadlines while prioritizing and maintaining consistent attention to detail and follow-through
Relational intelligence: Ability to work and communicate with diverse and multicultural audiences and stakeholders, including private corporations, nonprofit organizations, activists, and community members
Excellent oral and written communication skills in both French and English – Italian or Chinese is a plus
Strong computer skills. Proficiency in Microsoft Word, Excel, Powerpoint and Internet research
Committed to the mission, vision, and values of the Kering Foundation to support and speak out about violence against women
Familiar to the corporate world is a plus
Self-directed, motivated and proactive
Demonstrable skills and track record as a strong, collegial team player who contributes to a creative and supportive work environment
Flexible, adaptive work style, and a sense of humor
Full-time position based in Paris
Some international travel required (20%) on dedicated zones

111

Programme Manager Resume Examples & Samples

Provide pre-sales support
Identify opportunities
Ensure programme delivery
Manage resources / people
Manage multiple related projects directed toward a common objective
Engage with the Pre-Sales and Sales teams in order to adequately scope and cost project and programme solutions
Identify opportunities and influence the sale by conducting a business conversation with the client and positioning Dimension Data’s consulting and professional services offerings
Take ownership of the full execution of programmes in your environment, including the co-ordination of change control
Co-ordinate the activities of the project teams through task delegation, resource assignment and programme management
Act as the central point of contact for all Dimension Data led projects that constitute your programme
Advanced Degree or relevant programme management qualification
PMP Certification
PgMP Certification advantageous
MSP Practitioner Certification advantageous
At least 12 – 15 years' working experience
Minimum 8 – 10 years’ programme management experience of which 4 – 5 years’ must have been in a senior PM or Programme Management role, preferably multi- national technology services environment
Extensive experience in the financial market dealing with complex transformation project
Proven client engagement experience
Experience managing expectations when balancing alternatives against business and financial constraints
Knowledge and understanding of IT industry environment and business needs
Demonstrate adequate team leadership, motivation ability and business acumen
Ability to manage client satisfaction, commitment and expectations to high service levels and manage escalations adequately
Proactive approach and a service orientated aptitude
Advanced verbal and written communication, negotiation and influencing skills
People management and leadership skills

112

Engagement Programme Manager Resume Examples & Samples

Reporting Deputy Director to manage regional programme and resources
Supporting the Deputy Director to manage and forecast resourcing
Managing the project schedule, ensuring that all updates are provided in a timely fashion
Working with project management teams to identify internal project requirements and support the Engagement Manager to meet reporting deadlines
Building effective working relationships with relevant internal stakeholders
Must have previous experience of engagement and public consultation activity
Strong knowledge of Primavera 6 (P6)
Project Management qualification (certified or working towards)
Project Reporting – cost and scheduling
Supporting public facing meetings when required (including regular out of hour’s meetings as required by client)
Understanding of the UK legal principles of consultation and how these are applied
The ability to relate to staff at various levels and those with different skills or personalities
Travel nationwide on a regular basis

113

EU Programme Manager Resume Examples & Samples

Proven track record of identifying customer needs and pain points, and effectively translating them into business requirements
Proven track record in project and programme management
Ability to prioritize in an ambiguous environment
Outstanding influencing skills, driving sense of urgency and engagement throughout the organisation

114

European Programme Manager Resume Examples & Samples

Set up and manage European programmes and policy implementation contracts, covering the policy, organisational, technical and financial aspects
Design and deliver several of the activities described above
Manage client relations and communication
Manage partnerships and collaboration with external experts, partners and stakeholders
Manage internal, multi-disciplinary teams, including monitoring, supporting and quality assuring their work
Prepare risk management and quality assurance plans
Prepare a range of written outputs, such as operational reports, concept notes, discussion papers and content for websites and newsletters
Prepare and deliver presentations
Organise, chair and facilitate at events and meetings
Contribute to the preparation of tenders, including writing key sections

115

Programme Manager Resume Examples & Samples

A thorough understanding of the broad landscape of sustainability issues, trends and pressures, and their relevance to leadership and business
Qualification to at least a Master's level in a relevant field
Excellent relationship-management skills and a proven ability to build, grow and maintain relationships with participants, delivery partners, and other external stakeholders
The ability to manage, mentor and motivate more junior team members
Good presentation and meeting facilitation skills

116

Bcbs Programme Manager Resume Examples & Samples

Running Global BCBS governance
Overall Programme Monitoring and oversight of PMO resources, including co-ordination of programme planning, progress reporting, risk & issue mgmt and action monitoring
Supervise in country project managers (exc. Asia)
Manage global BCBS communications plan
Support PRA engagement, e.g. preparation of materials
Experienced in dealing with senior stakeholders and rationalising cross line of business priorities
Experienced in delivering large regulatory focused programmes in a global financial institution
Strong track record of business change programme delivery in a global, regional and local structure
Experienced with operating in a global regulatory environment
Ability to develop cohesive working relationships with internal/external stakeholders
Strong communication skills - applicable through multiple channels (written, spoken, workshops, presentations)
Typical qualifications would include a Bachelor's degree / equivalent experience and the role holder will have professional qualifications in Project/Programme Management e.g. Project Management Professional (PMP)
Proven capability as a programme management office leader in delivering large complex programmes
Excellent track record in programme delivery, typically in both execution and coordination roles
Experience working with senior stakeholders in a global environment is desirable

117

Programme Manager Resume Examples & Samples

Ownership of the project charter for the relevant phases of the project, including scope definition
Negotiation, mobilization, management and leadership of project resources, within the matrix organisation structure
Proactive management of and negotiation with 3rd Party Vendors on behalf of the company
Coach and mentor project delivery teams and build relationships with key stakeholders across governance levels
Planning resource activities, priorities, dependencies, constraints, quality management activities and milestones
Understanding business priorities and establishing IT priorities, and incorporating these priorities into project management activities such as planning, risk management and reporting
Measuring and reporting project progress, including completion of deliverables
Managing and tracking project budget
Managing benefits realization throughout the project lifecycle
Ensure PMO methodology, standards and best practices are consistently followed and applied
Support benefits definition and tracking, where appropriate, to ensure the objectives of the project are met
Management and appropriate communication of project risks, issues and dependencies
Communicating to the divisional customers and reporting to steering groups, as appropriate
Understanding the context of the project within the wider Group IT Strategy
Closing projects and carrying out post-implementation reviews
Presentation and ownership of project or programme status at Steering Committee
Primary responsibility for managing large projects or large programs, both internal and external to Shared Services
Commercial awareness, managing and negotiating vendor costs throughout the project lifecycle
Manage resources required for projects, within the matrix organisation structure
Deliver and maintain project management documentation aligned to the phases of the PMO methodology using standard templates where appropriate
Set and manage customer expectations for the project
Ensure all work has appropriate authorisation within the project's governance structure
Gain agreement to the scope
Develop and gain agreement to the plan for a project, including resource requirements
Ensure adequate documentation is developed by the project team and maintained
Support documentation of system and user acceptance plans, test cases and expected results as required
Coordinate appropriate user involvement in testing, training and other project activities as required
Manage and communicate risks, issues and changes to the project
Manage progress against plan, milestones and deadlines, and budget requirements
Report on progress, in conjunction with the Shared Services leadership team and team leads, as appropriate
Produce and present Steering Committee reports
Close projects and own the project implementation reviews as appropriate, including the feeding back of identified issues and enhancements to the appropriate owners
Set team objectives & targets and monitor & feedback on performance on an ongoing basis, within the matrix Project structure
Lead the team by example: ensuring effective communication, support and recognition structures and practices are in place
Identify, develop and retain talent
Working with and managing third parties, including spend on budget and manday allocation in collaboration with the project management office, as appropriate
Recruit, develop and mentor new recruits onto the project team within the matrix organisation structure
3rd level qualification

118

Lead Programme Manager Resume Examples & Samples

Working inclusively with stakeholders, you’ll lead and facilitate the knowledge creation process, striving to balance market needs, user requirements and government policy, and facilitating consensus
You will work within an international landscape ensuring the stakeholders comply with the requirements of developing consensus standards by managing opposing views and driving the group towards conclusions
You will build strong relationships with stakeholders and those within the international standardization community, representing BSI as required
You will be the standardization expert in your field and be required to call others to account to ensure delivery of objectives
You will forecast accurate delivery of standards, manage time and resources allocated to each stakeholder group, and offer support by providing guidance and advice
You can project manage standards to publication, ‘own’ your portfolio, track progress and intervene as necessary to keep standards on schedule, track revenue performance and work with colleagues to ensure targets are reached

119

IT Programme Manager Resume Examples & Samples

A number of years' experience running large scale IT programmes, ideally with cost efficiency on online/digital
Extensive experience with working in an enterprise global environments, ideally in the telecommunication (Telco) sector
Has robust and hands-on experience with both IT Infrastructure andDigital Design: the obvious route here being to move customers to low cost channels such as digital
A number of years' experience influencing at senior a C suite level within organisations, fantastic presence and confidence in their work
Entrepreneurial focus, with a natural ability to work at an accelerated pace, bringing a team with them and exceeding expectations
A blue-sky thinker an ability to bring real innovation to an organisation. Familiarity with design thinking, lean innovation and blue ocean strategy would be a plus

120

Programme Manager Resume Examples & Samples

Accountability for project delivery activities aligning to the business case
Responsibility for scope, schedule and cost constraints within the change environment at a programme level to achieve successful delivery
Advanced knowledge of the creation, management and execution of a risk management framework including risk trigger/identification, risk assessment and risk mitigation
Leading and championing key activities to enhance the wider change delivery team culture, such as Process & Tools, Professional Development and Knowledge
Successful senior stakeholder and supplier management (both internal and external)
Successful people leadership at a senior level within a large organisation
Project Management/Business Change experience in cross functional teams
Manipulation of reports and analysis of data to put forward recommendations and suggest new ways of working

121

Programme Manager Resume Examples & Samples

Programme Manage the Foundation technology programme on a day to day basis
Co-ordinate activities across multiple work steams across three global locations
Manage the SapientNitro and client teams on a daily basis
Manage day to day communications with all key client stakeholders, as well as assisting and supporting the client business team with organising their responsibilities on the programme
Ensure best practice programme management and software delivery processes are adhered
Manage the production of programme status reports
Manage the updating of programme plans, maintenance of the RAID log and change control process
8 - 10 years’ Programme Management experience
Recent digital experience essential
Must have experience of delivering an experience platform such as Sitecore or Adobe
Must have experience of delivering a CRM platform
Experience of delivering programmes in the entertainment industry is essential, ideally theme park and attraction related
Experience working closely with stakeholders, as well as off-shore development teams required

122

Programme Manager Resume Examples & Samples

A minimum of several years relevant successful experience in providing project/programme management teams within the built environment, ideally in a similar public sector or council estate programmes
Previous experience in managing a planning or project controls department in dealing with a range of complex infrastructure programme
Degree in project/programme management or discipline related to post, for example Engineering, PM, QS
Good IT skills including successful experience in the application of planning related tools and geographical information systems (GIS), Microsoft Windows, Word, spreadsheets and databases
Experience in using planning software such as Primavera or Microsoft Project
Strong verbal and written communication and presentation skills and ability to prepare clear and concise reports, briefings and correspondence
Knowledge and understanding of major programme management and procedures and issues relevant to the post

123

Programme Manager Resume Examples & Samples

Lead, develop and motivate employees and mid-level managers to create a team environment which enables flawless day-to-day execution of quality, cost, schedule, technical performance requirements and to maintain very high levels of customer satisfaction
Provide technical management of suppliers, lead process improvements, develop and maintain relationships and partnerships with customers, stakeholders, peers, partners and direct reports and provides oversight and approval of technical approaches, products and processes
Manage the programme to remain cost competitive (and capability competitive) in order to lead integrated product teams (including such disciplines as engineering, operations, SM&P, Quality, etc.) to focus on executing the program plan with first time quality and satisfying all customer requirements (technical, quality, cost, schedule, etc.)
Programme status reporting, strategic planning, and customer rapport. Effectively leverage the capabilities of the Boeing Company
Leadership of a team; ensuring robust objective setting and career development planning as well as performance management discussions as applicable
Managing complex programmes of activity
Understanding of Programme Management Best Practices
Microsoft Project and other PM tools
Risk management tools and methodologies
Bachelors degree level qualification

124

CSR Programme Manager Resume Examples & Samples

Charitable giving programme
Charity partnerships
Fundraising initiatives
Knowledge, interest and commitment to the CSR/Community Investment field
Previous experience in a similar corporate/charitable role
Accomplished project manager with experience of managing CSR/charitable events and programmes, particularly fundraising
Exceptional communicator, skilled at engaging and motivating employees at all levels
Expertise in managing databases, analysing data and producing reports
Excellent organisation skills, ability to work on multiple projects and meet tight deadlines
Strong people person, gifted at building relationships and networks with a variety of audiences
Creative, resourceful and uses own initiative
Self-sufficient as well as a key team player

125

Client Project & Programme Manager Resume Examples & Samples

Representing Employer’s throughout the full life cycle of projects
Assisting with feasibility studies, option appraisals, cost plans and business cases
Working with other design team members in an integrated design team approach
Liaising and working with key stakeholders including public representatives and landowners
Procurement including preparation of contract documents, drawings and specifications
Construction stage project management, monitoring progress against programme, assessing costs for works completed and ensuring quality
Working to meet Health and Safety and overall project quality objectives
Degree in Civil Engineering or equivalent
Over 5 years construction industry experience
MS Office Proficient
A full driving licence
Production of feasibility studies and business cases
Experience in gateway review processes
Procurement experience
Experience of NEC3 Project Management
Programming (MS Project or similar)
Experience in Water/Waste Water Infrastructure works
MapInfo/GIS

126

Programme Manager, Comms Products Resume Examples & Samples

Financial planning experience in excess of £5m pa
A good technical awareness of communication technology and associated trends
A proven track record of successful delivery in the comms products marketplace
The ability to work at Director and Exec level and influence key decision-makers
A track record delivering complex a portfolio of concurrent technology-based projects
An in-depth understanding of the challenges faced throughout the product development lifecycle
Effective communication skills and ability to clearly articulate complex problems and solutions
Have a demonstrated ability to effectively collaborate across multiple stakeholders, and to take a leadership role in difficult situations where clear lines of authority are not always possible
Ability to ‘think outside the box’ to come up with pragmatic solutions to risks and issues

127

Programme Manager Resume Examples & Samples

Ensure that key KNPC relationships are maintained at all levels within the project
Create and sustain a good team spirit within the Amec Foster Wheeler project team and client
Provide leadership, guidance and direction concerning all facets of the project and its delivery
Interface with client assigned ORP personnel and the EPC Contractors for formal and informal reviews on technical and non-commercial matters with respect to project delivery
Provide project management guidance and direction as may be required
Ensure that key reports carry out their duties and responsibilities in line with their job descriptions and ensure an effective organisation of RFTSU and Maintenance Build personnel
Monitor the effectiveness and levels of EPC Contractor, Subcontractor and Supplier RFTSU engagement and delivery. Advise KNPC management soonest where inadequacies in EPC delivery are occurring
Liaise directly with client and the EPC Contractor for review / approval of critical documents
Participate in key client and EPC Contractor reviews, awareness training and meetings as required
Participate in monthly progress reviews with client
Monitor, appraise and report to client on quality and safety aspects of RFTSU delivery performed by the EPC Contractor and their Subcontractors / Suppliers
Provide HSSE leadership and awareness by ensuring that all Amec Foster Wheeler and client requirements are implemented and followed including safe delivery of the work
Ensure HSSE system compliance and conduct periodic reviews
Ensure quality assurance system compliance and conduct periodic reviews
Prepare monthly client and Amec Foster Wheeler project progress reports and presentations
Degree in relevant subject preferable
Post graduate industrial experience
Experience in refining and/or petrochemical industries
Willingness to be assigned to Kuwait for the balance of the 24 month project
Functional management, leadership and teambuilding skills
Strong HSE awareness and commitment
Prior Project Management and ORP experience relating to oil and gas assets
Prior Middle East experience an asset

128

Workplace Investing Quality Review Programme Manager Resume Examples & Samples

To undertake a comprehensive review of Workplace Investing's newly established Quality Monitoring function in both the UK and India
Seek to enhance the existing Quality Monitoring function through redesign and strengthening of process controls
Prioritise work by business risk, process gaps and previous internal audits
Prioritisation through a monitoring and response plan along with appropriate quality checks
All processes and procedures developed must be risk controlled, repeatable, demonstrate process stability and provide a long term solution
Identify additional monitoring controls that compliment workflow manual processing quality monitoring to provide a comprehensive monitoring framework for customer, automated and periodic tasks

129

Senior IT Project / Programme Manager Resume Examples & Samples

Portfolio, Programme and Project Management
PMO and Project Management methodology and standardisation
ITB/ITT review, technical clarifications and IT project estimation
Contractual and legal reviews
RFI/RFP/RFQ process and full vendor management
Procurement, logistics, customs clearance & Tax
Project controls (work planning, scheduling, RAID, lessons learned)
Budget estimation, forecasting and tracking actual expenditure
Management of full site Implementations
Recruitment, management and development of staff managers and temporary IT support teams
Site operations
8-10 years in a Senior Management Position
10+ years of managing Projects and Programmes
Project Budgets $10MM - $30MM+
Client & Senior Management facing
Experience in working in temporary IT environments, preferably construction
Experience of working in remote locations (highly advantageous)
O&G and Energy Infrastructure Sector experience

130

IO Programme Manager Resume Examples & Samples

Defining and delivering programmes and projects, to achieve the agreed outcomes and realise the business benefits aligned with the Group IS Strategy. The preparation of project budgets, and obtaining funding (via the IAP process if required), including all costs through to the handover to live support. Deliverables include all project deliverables – technical as well as Business Change and Communications. Managing stakeholders and governance of the projects along with the Group PMO and IS PMO,
Building, managing and coaching a team of Project Managers, ensuring they comply with LR PM standards and guidelines and according to the Operating Model, and supporting them with the delivery as required
Working with the PMO, ensuring appropriate and accurate records of programmes and projects are maintained
Managing the pipeline of projects, established from business requests, budgetary plans, ideas database, ensuring these are prioritised, approved and planned accordingly
Maintaining a high level plan of all projects underway, with key milestones, for managing potential conflicts or implications, and for communication purposes
Engaging with the Vendor Management team, for keeping them informed of upcoming projects for supplier selection, management and costs, and for purchasing requirements
Engaging with the Architecture team, for keeping them informed of upcoming projects for solution design and sign-off
Engaging with the Service Management team, for keeping them informed of projects and plans for service desing and transition into support and for assurance purposes
Production of regular reports and contribute to the Group IS dashboard, as required
People Management – Manage, monitor and mentor staff according to Lloyd’s Register’s policy, including setting employee’s goals and objectives as outlined within the PPP process
Eliminate or minimise employee's exposure to risks by reviewing, regularly, the health and safety risk register, applying appropriate
Proven track record of successful management of stakeholders at all levels
Results-oriented and customer focused, whilst ensuring all affected Group IT’s teams are equally engaged and aware of project requirements in sufficient time to meet them
Good commercial acumen; capable of effectively managing third party suppliers and the overall project budget
ITIL Service Management qualification desirable. ITIL V3 minimum require

131

Programme Manager Resume Examples & Samples

Act as a program manager for multiple teams. Be viewed as a trusted advisor and thought partner who gains consensus through a collaborative style
Provide direction and support to project teams
Lead cross-functional scrum-of-scrum meetings to properly address project status, progress issues, risks and decisions
Drive key projects and features from inception through delivery, ensuring effective planning, monitoring, and alignment for delivery
Drive and manage critical initiatives including success criteria, project plans and metrics
Facilitate discussions between various groups, project teams, stakeholders and program sponsors to effectively resolve issues, create shared agreement, remove barriers and keep activities on schedule and on task
Track project deliverables using appropriate tools, monitor progress and maintain project metrics,
Provide clear and crisp communication on project/program issues, risks, schedule, activities, status, and key metrics
Ensure all project/program processes, documentation, checkpoints, and sign-offs are completed according to established guidelines
Build and maintain alignment across multiple teams for keeping a focus on execution, continuous improvement, and operational excellence

132

IT Programme Manager Resume Examples & Samples

Ensuring an innovative programme and project approach is proposed and adopted which represents best value for Concentrix and our clients
Ensuring each project is robustly scoped in order to facilitate seamless implementation and adherence to project budget
Ensure rigorous compliance to agreed Project Management Office processes and governance arrangements to mitigate risk to Concentrix and to our clients business
Establish and engage the Concentrix virtual team structure for global and/or remote deployments
Accountable for defining, initiating, implementing, handing over and closing out projects to the agreed baseline objectives
Proficient management of project teams - including contractors, sub-contractors and other Third parties to drive team accountability and cohesion thus underpinning effective project delivery
Providing accurate, timely and appropriate level of status reporting to Project Sponsors (internal and customer) to ensure the correct level of visibility is achieved
Creating and maintaining project plans, project roadmaps, and resource plans using appropriate and agreed tools (e.g. Microsoft Project and Microsoft Project Online, Spreadsheets…). Actively managing those plans and providing clear, prioritized guidance to drive their successful execution
Establishing and maintaining an effective Communications and Stakeholder Management Plan
Compiling information for project status reports
Evaluating and analyzing variances in deadlines, tasks, milestones and resource loading.Identifying and documenting project risks and issues and capturing mitigation/resolution plans
Escalating issues as needed to management and ensuring follow-through
Partnering with Concentrix Accounting teams to prepare and track project budgets and financials including hours worked, travel expenses, and client invoices
Facilitating project meetings including scheduling, hosting web sessions, and distributing minutes, and following up on action items
Organizing and maintaining project documentation and the common project repository vault
Working as part of a Global Team, often on Global projects of strategic importance. Flexibility in working hours is therefore required
3+ years’ experience demonstrating effective leadership in a Programme Management role with experience in supporting/managing Software intensive, complex system integration type implementation projects
A minimum of 5 years managing projects in a complex technical environment
A solid understanding of all aspects of Information Technology, including applications (bespoke and packaged), infrastructure (e.g.networking, servers) and the related System Development Lifecycle (SCLC) for complex programmes.etc
Appreciation of, and experience in directing delivery using various System Development and System Integration Methods (waterfall, agile…)
Familiarity with the entire Microsoft Office Suite including Word, Microsoft Project, Excel, Access, and PowerPoint
Demonstrable experience of successful delivery in a fast-paced, matrixed team environment
High Multi-tasking abilities
Positive and pleasant attitude, with an energy to learn and develop
Strong discipline to work independently and remotely, as necessary
Due to the nature of this work the candidate must be a UK citizen with a minimum of 5 years residency in the UK
The candidate must be willing to undergo government SC/BPSS security clearances
Experience managing programmes/projects utilizing Microsoft Project Online software
Experience in the technical outsourcing business
Worked with in a multivendor environment
Location: Belfast, Northern Ireland

133

Crefm Centre of Excellence Programme Manager Resume Examples & Samples

Act as the Centre of Excellence PMO (Project Management Office) for all innovation and transformation projects within the CREFM function globally
Responsible for development of project charters, briefs and assisting in the creation of relevant project teams
Project manage a number of projects with responsibility for working with the CREFM teams, supply chain partners, Subject Matter Experts and other Business Partners & functions
Support and manage Energy, Environmental projects across all regions
To act as an ambassador for Syngenta and SBS through strong networking, internally with R&D, Engineering and Science Business Partners, CREFM supplier and other functional leadership and staff
Work with CREFM suppliers in a business partner relationship to continuously identify improvements to the service provided and areas where further operational efficiencies and improvements can be achieved
Operational transition and transformation support of new services or scope of works across the CREFM operation
Manage and meet CREFM project budget targets
Experience of managing or engagement of a diverse team across countries and cultures
Comprehensive working knowledge of the contracts management in relation to the provision of services to the site facilities, including the related service level agreements and key performance indicators
Knowledge of an R&D or manufacturing environment
Good knowledge of Health & Safety requirements and how they can best be implemented
Experience of managing 3rd party suppliers, including contract management and the operation of SLAs and KPIs
Experience of managing and setting budgets
Excellent communication skills, with both internal customers and external suppliers
Excellent leadership skills with an ability to manage a team and stakeholders
Able to plan and organize work to meet deadlines whilst maintaining some flexibility to manage changing demands
Syngenta business language is English, therefore fluency is required and any additional other languages are beneficial
Educated to a degree level standard or equivalent
A recognized project management or technical qualification would be desirable
Leadership experience and proven track records
Experience of working in a Site Services Function
Experience of working in a science focused business

134

Go-to-market Programme Manager Resume Examples & Samples

Role is engaged at the start of the process to ensure the successful delivery of the product change to our customers through robust planning, management and execution
Role works with project/programme teams to plan and manage GTM activities throughout the lifecycle phases of the product change including: business case and/or planning, customer messaging/engagement (customer research and surveys, beta programmes, early access, communications etc), product build, launch readiness, migration and post-launch business process changes that affect the GTM teams
Role works closely with key stakeholders to ensure that a consistent approach is applied across all product changes and that we have everything in place to support GTM activities throughout the phases of the project/programme, primarily working with
Excellent ability to create plans and drive them through to completion
Excellent ability to engage and communicate with a variety of stakeholders across the Legal and central business units
Strong coordination, relationship building and execution skills to deliver business goals, therefore experience gained in a large, matrixed/shared organisation with a proven ability to leverage, motivate and energise a team to deliver is essential
Strong ability to negotiate with and manage expectations of several teams
Experience of demonstrating a high degree of diplomacy, collaboration and influence in complex and often competing situations
Excellent written and verbal communications skills, presentation skills, organisational time management skills and team building skills
Ability to communicate effectively highly complex ideas and issues to multiple organisational levels including executive
Excellent ability to identify risks or issues in the GTM space and work with project teams and stakeholders to resolve or mitigate these
Experience working with and good understanding of core GMT functions (see below, Key Relations and Interactions)
Commercial experience strongly desirable. Ability to understand and incorporate customer viewpoint into planning is essential
A university law degree (or equivalent experience) and post-graduate professional development
Advanced training, accreditation and experience in program or project management is advantageous. Experience is required

135

South East Asia Programme Manager Resume Examples & Samples

Scoping legal pro bono requests from our community of NGOs and social enterprises so that the requests clearly explain the legal needs
Managing pro bono requests, including connecting the pro bono client with lawyers and following up with the parties involved
Designing, scoping and managing multiple cross-border research programmes that address the most critical social and policy needs facing our NGO and social enterprise members
Designing and implementing strategies to expand the TrustLaw membership by recruiting and engaging the best NGOs and social enterprises, as well as the strongest law firms and corporate in-house legal teams in the region
Managing relationships with key TrustLaw members and facilitating their engagement with the service, through hosting events and regular communications
Representing TrustLaw and the Thomson Reuters Foundation by speaking publicly about our work at conferences and other events
Supporting the team on thought leadership projects including the TrustLaw Index of Pro Bono and TrustLaw training courses
An experienced lawyer with strong legal skills. You will have at least 5 years’ post-degree work experience (ideally at least two of those years will have been spent in commercial private practice or working in an in-house corporate legal team)
Experience, or a demonstrated interest, in the legal pro bono sector, with knowledge of key global pro bono trends and/or experience working with the charitable, philanthropic or social enterprise sector
Extensive experience working with a diverse range of stakeholders
Strong understanding of the Southeast Asia region generally, and of the legal and non-profit sectors in particular, and experience working in the region
Fluent in English, with excellent written and spoken communication skills and an ability to adapt messages to different audiences
Fluency in Thai is highly desirable
A confident public speaker and networker who can confidently present the Foundation and our work to a range of different audiences
Ability to work quickly under pressure, to prioritise work and meet deadlines to drive projects to completion
An independent self-starter able to design their own agenda and take responsibility to advance and complete projects
A strong team player, able to work remotely and communicate effectively with a global team
Experience using Salesforce is desirable

136

Platform Services Programme Manager Resume Examples & Samples

Create and maintain methodology for Portfolio Management of the Platform Integration Projects portfolio in alignment with Farfetch’s Project Management Framework
Build/Coordinate Project Managers to build relevant project documents (charter, scope, project plans, status reporting, RACI, RAIDs, success metrics, etc) in accordance with Farfetch’s Project Management Framework throughout project lifecycle
Create and Maintain Platform Integration Project Portfolio and leverage for issue/risk escalation and resolution. Present to steering group to aid decision making, prioritization and effective resourcing of project teams
Manage Large scale Platform Integration Projects towards successful delivery
Coordination of project managers to ensure successful delivery of Projects in the Platform Integration area, capturing status updates, mitigating issues and risks and monitoring dependencies
Coordination of internal teams involved in the execution of Projects in the Platform Integration Project Portfolio
Degree in Information Systems or related field
10+ Year of working experience with at least 5 years’ experience in Program/Project Management
Previous consolidated experiences in an Portfolio, Program and Project Management in large scale project implementations in international contexts
Proven track record of successfully delivering and managing the implementation of large scale technical projects
Must have strong technical knowledge of the Agile SDLC and how technology teams are structured to ensure autonomous productivity
Ability to manage multiple projects/deadlines, identifying the necessary steps and moving forward through completion
Ability to easily build relationships with the different players of the tech area, at different levels of the organization
Excellent communication skills, both in Portuguese and English, with the capability to communicate at multiple levels in the organization
Able to manage multiple tasks/priorities simultaneously, respond to work with urgency and understand deadlines
Good attention to detail, an ability to assimilate, sort through and aggregate complex information quickly and effectively
Past experience in Consulting/SI organization is a Plus
Experience working in large scale organizations on a multi-national level with a multi-cultural team is a Plus
Knowledge of the Scrum methodology is a Plus

137

Temporary Valuation System Transformation Programme Manager Resume Examples & Samples

Track overall progress of delivery according to approved business case and assist Asia business sponsors to quantify benefits realization
Escalate Asia issues as appropriate and recommend resolution
Ensure governance structure and program office responsibilities with committed ownership of planned activities and deliverables
Proactively collaborate with VST Core team and keep Divisional Finance leaders appraised of progress on schedule, budget, issues resolution and risk mitigation plans
Liaise and work with Group/VST Core team and Asia Division’s Finance function to ensure Asia’s VST operating model is 1) aligned with Manulife Group-wide’s VST model, and 2) suited to Asia Division’s needs and requirements
Support workstream leads and country delivery project managers in resolving conflicts to ensure harmonized teamwork and effective collaboration with business and technology partners
Provide expense information to Core VST Program Lead and Asia business sponsors for project budget tracking
Represent and champion the VST program to Division management and staff
Build a high performing team and cultivate collaborative teamwork culture
15+ years of experience, if possible in large complex transformational initiatives
Exposure to technology which supports finance operations
Thorough appreciation and knowledge of finance activities and Shared Service Centres/Centres of Excellence, particularly in the Asian markets
Self-starter with demonstrated influencing and negotiation skills
Strong managerial skills required to direct staff in a wide variety of tasks
Strong project management skills, managing large size projects with high visibility and across various lines of business and disciplines

138

Gdpr Programme Manager Resume Examples & Samples

Demonstrated ability to lead large, complex global programmes with multiple business and technology components
Strong communication and organizational skills, especially to manage and influence multiple stakeholders and contributors to work as a team to deliver to the common objective
Demonstrated problem solving, conflict management and decision making skills at the level to advise leadership on key decisions and implications of choices
Solid programme level planning and execution skills to drive out a programme roadmap, analyse key dependencies and critical path tasks using inputs from various sources
Ability to coordinate programme’s efforts within a wider programme, leveraging opportunities to standardize approaches and reduce cost
Experience working with global teams along with the schedule flexibility to accommodate meetings during non-standard work hours as required
Familiarity with GDPR and/or prior experience managing a compliance project a plus
Proficiency in common tools used in portfolio, programme and project management including MS Office, MS Project, Visio, and HPE PPM
Fluency in English required, multiple language proficiency a plus
Bachelor’s degree strongly preferred, advanced degree a plus

139

Loyalty Programme Manager Resume Examples & Samples

Build strategic plan to use rewards to engage, retain, and grow the regional customer base across ebookers channels including site, email, brand, direct mail and offline marketing
Work across departments to ensure the programme is bedded into all operations
Develop and implement a test & learn plan for the programme
Increase the rate of organic repeat, particularly from low engagement paid channels (Meta/Affiliates)
Find opportunities to optimise Bonus+ programme functionality based on analysis and learnings (internal and external) to improve engagement and incrementality at optimal cost
Work closely with the Loyalty Product and Loyalty Engeneering teams in order to drive continuous innovation and optimisation, and identify and roll out opportunities quickly
Work closely with the analytics team to deliver ongoing and ad-hoc access to relevant data that allows the development and execution of segmented marketing strategies to maximize share of wallet, cross sell, and retention
Generate weekly reports for internal client distribution and adhoc reports for senior management as requested

140

Programme Manager Resume Examples & Samples

Scoping, planning, delivering and reviewing your projects against time, cost, and quality measures
Accountability for individual project risks and issues, and reporting them appropriately
Working with programme management to make sure that work is neither overlooked nor duplicated by related projects
Following the wider programme of work's governance framework
A proven track record of planning ahead and engaging key stakeholders at the right time
A good awareness of risk management

141

Programme Manager Resume Examples & Samples

To encourage and create a teamwork culture throughout the Wireless Team, recognising the responsibilities of the Matrix Management Structure, whereby opportunities are maximised and problems are identified and resolved to the overall benefit of the team, the company and the client
To plan and deliver the overall Client Programme, ensuring forecast schedules are met with Quality and profitability met or exceeded,
To plan and deliver any other project that is assigned through the programme Office. Ensuring forecast schedules are met with Quality and profitability met or exceeded,
To ensure that the team delivers all programme’s within the GallifordTry guidelines, build standards and client specifications
To build and encourage a good client relationship. Ensuring business growth and future forecasts of work
To indirectly manage all costs and project reporting into the Delivery Director and the Client
Manage the site build data and programme in line with the project SLA’s, delivery forecasts and quality of build required to ensure a successful handover into commercial
Create a cohesive team reporting and communicating between design and build ensuring what build is exactly to the design and the correct BHOP is created for handover
Ensure the programme is delivered to a high Quality
Show a true project and account understanding of acquisition, Design, Build and commercial elements of the project
Extensive experiencing in Project Management / Programme Management
Commercial Telecoms experience (ideally network construction)
Experience of managing projects with value of £10 million +
Significant experience of successful end-to-end Programme delivery incorporating business, service delivery, marketing/sales and technology components including network construction (ideally)
Prince2 trained / PM authority

142

Programme Manager Resume Examples & Samples

Business Groups, Senior Leaders and employees, across our global footprint of offices and our factory facility in China
Develop, harmonise and implement good practice strategy, policies, standards and procedures aligned with ILO and OHSAS 18001 standards, to drive legal compliance, continuous improvement, good performance and business value (reputational value, brand equity, shareholder value, cost effectiveness etc.)
Co-ordinate hazard analysis and risk assessment processes, aligning with legal requirements and informing safe work practices, for global operations
Develop, direct and implement management programmes addressing occupational safety, employee health and wellbeing, emergency preparedness, ergonomics, injury management and industrial hygiene)
Establish, audit and assure performance monitoring systems including, performance targets, metrics, and leading and lagging Key Performance Indicators (e.g. injuries, non-compliances, security incidents, audits), to ensure appropriate oversight and awareness of company performance, and drive continual improvement
Implement communication, training and awareness programmes to empower colleagues to provide local leadership of global programmes, and help all personnel understand their responsibilities
Work in partnership with various stakeholders to develop and deploy global business continuity, crisis management and emergency response programmes to protect people, property, assets, goods in transit, IT infrastructure, travel security, events management, and supply continuity
Oversee, audit and investigate our existing security procedures (access control and CCTV systems), contracts and contractors, Global Security Response Center and any security incidents
6-10 years experience in the area of safety, health, security management
Experience within the technology sector, service-based sector or manufacturing
Experience working in a multinational organisation and fast-paced/ dynamic environment
OHSAS 18001, ISO 31000, ILO Standards, the EICC Code of Conduct, and other relevant international good practice standards for health, safety, security and labour management

143

Programme Manager Resume Examples & Samples

Manage the Project Master Schedule, ensuring that all functional schedules are maintained, integrated and harmonized
Ensure all aspect of Project Governance are managed
ONC/HNC in Mechanical or Electrical Engineering
Excellent communication skills at all levels, enthusiastic about remote monitoring
Good level of Interpersonal and influencing skills
Attention to detail and clear levels of ownership
Previous experience in project management/ planning role – in supplier and customer environments
Good knowledge of Fleet Maintenance, Scenario planning, Resource Management

144

Programme Manager Resume Examples & Samples

1) implementation in the beneficiary countries of the vehicle overload control management strategy
2) implementation in the beneficiary countries of the harmonised vehicle regulations and standards
3) preconditions for an operational common transport registration and management system implemented
4) efficiency of regional transport corridors enhanced

145

Programme Manager Resume Examples & Samples

Bachelor’s Degree in project Management, Engineering, Architecture, Construction Management, or a related field
Significant experience in construction project management, including successful completion of directly managed constructed projects, -OR- Bachelors Degree in unrelated field with experience in construction project management, including successful completion of directly managed constructed projects
Ability to engage with stakeholders at all levels of an organization and influence decision making processes
The ability to effectively manage and coordinate the work of internal resources as well as consultants, contractors and others connected with this project development and execution

146

Programme Manager Resume Examples & Samples

Reward car/car allowance & fuel card
Eligible for Company Bonus Scheme
BUPA Healthcare Insurance – Family cover
Carillion Pension Plan

147

Programme Manager Resume Examples & Samples

Define, scope and deliver projects and initiatives, which can be of dual nature: strategy and planning and project management
Break down the strategy into a Programme of work, analyse initiatives and create detailed implementation plans
Estimate benefits, quantified using reasonable assumptions and acceptable analysis
Lead and manage the execution of strategic initiatives/projects and handing over as business as usual post implementation and monitoring
Process definition using structured techniques and diagramming, and process implementation
Develop end-to-end detailed activity maps, timelines and allocation of responsibilities

148

Programme Manager Resume Examples & Samples

Cross-cultural awareness working within a matrix structure
Experience in several divisions is desirable but not essential
Ability to demonstrate analytical and logical thinking; translating many different real life situations into models that allow for scenario comparisons; data manipulation skills are essential to this role
Able to assess existing operations (internal DHL / customer) and identify areas for improvement
Good Project & Program Management Skills, with relevant experience
Ability to quickly identify and asses key impacting risks and subsequent development of appropriate mitigation plans
Ability to identify sustainable cost effective packaging solutions within complex supply chains
Ability to assess the full financial and operational impact of packaging projects changes within customers supply chain and wider business
Good communication skills; good listener and effective in communicating ideas. Frequently required to present to customer’s senior management teams in technical and non-technical terms
A good degree of computer literacy, with knowledge of CAPS, Cast, Access, Excel, PowerPoint and Word
Degree in/focus on Supply Chain Management, Logistics, Industrial Engineering, Business Administration and/or Mathematics – desirable
Other relevant technical qualification, like CAPS, CAST, MPL desirable
At least 7 years logistics / operational experience with at least 5 years varied experience in a solutions design role
Able to demonstrate successfully implemented solutions
Proven track record in managing supply chain design projects
Commercial awareness and understanding of key costs and cost drivers within the supply chain environment
International business experience with ability to demonstrate good cultural awareness. Ideally in more than one country (other than home country)
Experience both in process and warehouse optimization

149

IT Programme Manager Resume Examples & Samples

Good knowledge of programme and project management methods including DSDM / Agile PM and PRINCE2
Good knowledge of Confluence / Jira and ability to work with PMO to build good practice
Practical execution of change management
Advanced risk management
Strong experience of IT project and programme management, ideally gained in strategic complex projects for large organisations
A proven record in delivery
In depth knowledge and experience of all stages of the project and programme lifecycle, including development of business cases, mobilisation of programmes
Knowledge of multiple project management methodologies
Experience of delivering complex programmes
Experience of working for a consultancy or other professional services organisation
Experience in managing offshore/remote teams
A strong agent of change
Ability to develop a strong programme team, potentially across multiple organisations and locations
Strategy formulation
Organisational design, business change management / communication planning
Budget management and financial reporting
Business case development and benefit realisation
Experience in leading complex and large value tender / vendor selections
Ability to lead an engagement with a client
Strong interpersonal and communication skills (both verbal and written)
A good understanding of the stakeholder political pressures on clients and projects
Is able to consult & advise the client as well as ‘doing&#8217
Good business sense, with business and/or functional knowledge
Be able to think holistically and analytically and know when to take which approach
Be capable of visualising a problem context/situation, develop a number of resolution options and think them through from concept to implementation
Have a clearly methodical approach

150

Programme Manager Resume Examples & Samples

Exercises overall responsibility for the successful delivery of the programme to plan, budget and agreed quality and governance standards
Ensures the integrity of the Programme - focusing inwardly on the internal consistency of the Programme; and outwardly on its coherence with other technology and business initiatives. Includes identifying interfaces / alignment with other Programme, business as usual and specialist technical or service standards to the Programme Manager to ensure alignment
Ensures the Programme resource plan is maintained and that appropriately skilled and experienced individuals are appointed in line with delivery plans
Owns and drives the Programme planning framework, ensuring that plans are developed and tracked to appropriate standards, are integrated effectively across all work-streams, are unambiguous and achievable, and that dependencies are clearly understood and managed
Ensures that all Programme status reporting is accurate, informative and timely, and directly provides progress reports to the Programme Manager and Programme governance forums at agreed intervals
Ensures delivery of the platform and service meets requirements and that acceptance and handover to business as usual are managed against agreed acceptance criteria and to a defined plan

151

Programme Manager Resume Examples & Samples

Understanding business and departmental objectives and how they ladder up to this initiative
Being an advocate for the programme
Scoping what Fashion Discovery looks like with key stakeholders, gathering all of the requirements and considerations, pulling together project plans and timings for the programme and finally delivering assets against these
Be the point of contact for programme queries, and be responsible for communicating between different teams and ensuring they are aligned
Working through legal requirements with the legal and marketing teams
Planning and delivering technical requirements (such as online application forms) with support from the Senior PM where required
Working with the marketing lead on the communications plan for the role out of the initiative
Coordinating and delivering assets from the comms plan, working with content, marketing, social and design teams
Working with the resource management team on scoping resource requirements, ensuring everyone is up to date and aware of all activities, schedules and upcoming deadlines
Working with retail, legal and marketing on the selection process of brands, coordinating how this will work
Coordinating and setting up events and interviews
Striving to constantly improve planning, processes and procedures required to deliver the programme and make recommendations to the wider teams on how to ensure efficiency and effectiveness is maintained at the highest level
Previous experience working in a medium to large global business, where there are set processes in place, would be useful
An enthusiastic and proactive attitude. This role and programme is relatively defined and has specific responsibilities assigned to it, but at ASOS you are also given the opportunity to develop roles further, to suit business requirements
Teamwork – ASOS is full of talented people, experts in their field. An important part of your job, especially at the beginning, will be building relationships between the different teams within HQ and local offices
Enjoying fast paced rhythm, constant change and being comfortable dealing with ambiguity. This is crucial in a high-growth environment which continuously redefines itself, and essential for a candidate to have
A strong understanding of web, digital and creative with excellent time management skills and an ability to drive a project forward to ensure it meets its deadlines
Ideally experience in shoot production
A passion for innovation within digital communications and retail
Enthusiasm for new challenges and leading a project that is new to the business
Experience coordinating and planning a range of production dependencies across a wide range of platforms e.g. Mobile, desktop, email, display advertising, social, apps whilst communicating effectively with a wide team with varying skill sets, to deliver content
Exceptional at multitasking and thrive in a fast paced environment. The ability to multitask and deliver a range of different assets, at different times, or all at once, is essential
PC &/Or Mac literate (understanding of photo shop, e.g. how it works, but not necessarily to be able to use) and experience with a content management system (ideally Sitecore) is desirable
Excellent verbal and written communication with excellent attention to detail
Dynamic, innovative and lateral thinking skills
Change leader – motivated by operating in a changing, flexible environment
Confident, calm, organised and a clear thinker
Business language is English, however we’re trying to grow an internationally aware and relevant team so knowledge/experience of different languages/backgrounds and nationalities are all-important

152

Programme Manager Resume Examples & Samples

Manage the overall programme deliverables, issues, risk and detailed plans
Work with business, technical (internal & external) and control teams to ensure that solutions are robust and appropriate
Work with the Programme Director to ensure that key components and plans are integrated into the overall plan of activities for the portfolio
Contribute to the establishment of best practices within the group across new builds and existing applications/ services
As a senior member of the UK based technology function, provide leadership and direction to the technology delivery and support teams
Deliver on the entire portfolio of applications and services on-budget and on-time
Take ownership and responsibility for key, large scale programmes within the portfolio
Identify, communicate and put in place appropriate mitigation for project risks and dependencies
Identify key resources ensure adequate plans for the recruitment, development and retention of the appropriately skilled resources. Identify future resourcing needs both in terms of skills and numbers, ensure pipeline of resources matches future demand
Develop and maintain a good working relationship with senior leadership in FIL
Participate in corporate/technology activities involving BCP/DR, Induction, Campus Recruitment, presentation to senior leaders and visitors, as needed
Experience and proven capability of working as a Programme Manager within a technology organisation and within Investment Management
Delivery responsibility for complex programmes of work, multi-year and cross functional with significant technology effort gained from a technology based career path
Experience of delivering change to both internally built and vendor supplied solutions
In depth knowledge and experience of managing and delivering technology change within an offshore model
Experience and proven track record of Vendor management and negotiation
Proven track record of effective client management, systems and technologies deliveries, and influencing at the senior-most levels in the organisation
Ability to lead strategic thinking and to communicate effectively, both formally & informally
Self starter, team-player, and requiring minimum oversight and guidance. A real “Can Do” attitude with high levels of resilience in high pressure situations
Excellent communication/presentation skills to present to/liaise with all levels of stakeholders
Ability to work well in a matrix-based and geographically-dispersed organisation
Ability to pick up knowledge of the business, new technology areas, new processes/methodologies and apply these changes in the day-to-day working of the Technology organisation
Experience of leading geographically and culturally diverse teams
Excellent interpersonal skills, confidence and ability to interact professionally with people at all levels
Strong customer awareness and business focus
Knowledge of Service Management best practice frameworks
Exposure/Implementation experience of Enterprise Risk Management, Oversight, Compliance and Audit based solutions (e.g. BWise, Oracle, and other leading products/services)
A good understanding of Risk, Compliance, Investigations and audit processes and structure

153

Programme Manager Resume Examples & Samples

10+ years of experience relevant to this position including 5 years of consulting experience. Management or team leadership experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to lead large teams. Strong influencing and negotiation skills. Ability to travel as needed
Advanced knowledge of programme/project planning processes and techniques
Advanced knowledge of programme/project methodology
Awareness of corporate, industry and professional standards in the programme/project Management environment
Advanced stakeholder management skills
Advanced negotiation and conflict management skills
Advanced budget control skills
Advanced communication (verbal, written, listening) skills
Advanced ability to manage uncertainty and understand the impact of this on programme/ project
Ideally Fluent in English and Russian
10+ years working in projects/programmes
Personally managed a programme of work in a multi-disciplinary and commercial environment
Would be an advantage if managed in a number of different industry sectors
Guide to the project dimensions project managers at this level can expect to have experienced
Managed projects/programmes with a duration of 12 to 18 months
Managed projects/programmes with a budget of $5m+
Managed projects/programmes with staffing level of 50+
Business Degree

154

Programme Manager Resume Examples & Samples

Professional certification (PRINCE2 or APM)
Experience across the range of project types (infrastructure, application etc.), Change or regulatory
Effective in the application of relevant industry and process standards to all tasks undertaken
Proven senior stakeholder management experience
Has a good general knowledge of the development life-cycle
Methods and techniques associated with planning and monitoring progress of projects
Good knowledge of MS Office suite including MS Projects, Powerpoint and Excel

155

Programme Manager Resume Examples & Samples

Good understanding of Flexcube modules of Payments, Loans, CASA etc
Experience of atleast 2 lifecycle implementations of Corebanking platforms covering requirements gathering, UAT and implementation support
Excellent coordination and communication skills between various stakeholders involved in Flexcube
Experience in Oracle database, pl sql, unix/linux and tibco platforms
Experience in managing medium size teams working in flexcube
6-8 years’ experience in Core banking projects
Knowledge of Microsoft projects and other PM tools as per industry standards
Certification in PMP/Prince 2/ITIL desirable
Atleast 6+ years of experience in Core Bank projects and Flexcube modules of Payments, Loans, CASA
Should have experience in building large scale enterprise systems that are transactions based and not report based
Should be able to provide technical leadership, coaching and mentoring to the teams and lead by example
Should be an excellent team player to work with global matrix teams across time zones, the role may require working late evening hours
Should show consistency in growth and positions for atleast 3-5 years with a project/program. Profiles with change in employers within than 6 months would not be considered for the role
Good verbal and written communication skills and ability to present ideas/thoughts to wider team
Payment delivery experience or product development experience is nice to have and preferred

156

Programme Manager Resume Examples & Samples

Manages the day-to-day operational and tactical aspects of programme(s)
Reviews high-level deliverables within the programme(s) through staged gateways
Implements reviews and quality assurance procedures in accordance with our methodology to ensure profitable and successful execution of programme(s)
Manages scope and mitigates risk across programme(s)
Ensures cost, quality and delivery targets are met
Manages to and achieves revenue and profit goals set for programme(s)
Accurately forecasts revenue, profitability, margins etc. for programme(s)
Sets expectations upward to management regarding revenue and profitability projections
Works in conjunction with the sales team to follow up on sales leads within practice
Grows long-term relationships with Customers and serve as key participant in team/ client meetings
Degree-level qualification preferably in a technical or business subject
Demonstrable programme management experience in Automotive products
Proficient in MS Project and MSOffice
Experience in PPAP & APQP & quality assurance and an understanding of earned value management
Inclusive and cohesive leadership style, with a proven track record in managing cross functional and remote teams
A quick learner who exhibits creative problem solving and clear thinking
Customer focused and forward thinking, energetic and enthusiastic, a proactive self-starter
Fluent spoken and written English
Able to travel nationally and internationally, and to work flexible hours when necessary

157

Programme Manager Resume Examples & Samples

Leadership of the Transformation programme / project and associated projects / work packages within a complex outsource contract typically with a contract value greater than £50M to deliver against the contracted commitments and RFT milestones within the agreed budget to deliver the defined benefits. The scope includes Transformation with multiple product towers and where there is combination or selection of accelerated delivery timescales and/or high volumes of installations (e.g. 100+ sites) typically in multiple countries, in-life service model transformation e.g. move to off-shore, innovative transformation solution, complex product mix / unlaunched or recently launched products, large third party dependencies, disruptive down-time periods or restricted access to sites, high penalty payments for late delivery, compelling event restricting timescales e.g. Incumbent supplier terminated. The role holder shall ensure that any change to the requirements for Transformation are managed effectively against the established baseline
Engagement in the Winning New Business lifecycle phase to shape, scope and define the Transformation programme through negotiating and working with the customer to gain a thorough understanding of their requirements and BT’s commitments, including the plan, resources, milestone and reporting commitments, budgets, governance and organisation structures required to execute the Transformation programme. The role holder shall support the production of Transition and Transformation contract schedule and ensure that the commitments are aligned with BT’s plans and capabilities
Contribute to the improvement and adoption of best practice for Transition and Transformation and determine the transformation approach for contracts by adapting and/or applying standard BT programme and project management methodology to deliver a portfolio of projects on-time and on-budget and quality
As a key management and leadership role within the organisation the role holder is required to provide experience in the successful management of large complex projects, to operate programme / project governance and stakeholder management at senior levels and have a comprehensive understanding of outsourcing delivery requirements with the appropriate knowledge of the technical solutions provided by BT Global Services, the customer(s) and 3rd parties. The role holder shall be an advocate and support communications with our customers on BT’s approach to Transformation and capabilities
Winning New Business
Transformation Programme / Project Delivery
Transformation Programme / Project Delivery Methods, Tools and Processes
Teams and People
Supporting the performance management processes (i.e. providing assignment feedback etc.)
Exercising duty of care for personal well-being
Endorsing BT values
Promoting a high performance culture
Encouraging community spirit and collaboration
Oversee workforce and staffing management across the complex Transformation programme
Manage the contract change process and the Contract Obligations Matrix against defined transformation deliverables
Procurement contracts in place for deployment and the risks assessed with clear responsibility for procurement, receipt and integration after procurement has been assigned
Ensure that appropriate metrics are in place to measure and report BT performance and progress against agreed milestones and contractual obligations to minimise or remove any impact on contracted SLAs
Ensure benefit realisation is delivered to the Client Services Director and Customer in the most appropriate manner and stage of the Transformation lifecycle
Identify and define all changes from the contract for the Transformation scope and provide appropriate plans/solutions and flag these to the Post Contract Verification Manager for authorisation and for True-Up
Monitor financial compliance and track changes through Transformation and handover to Service Assurance
Ensure that Develop & Test stage is complete and Transformation activities are ready for Rollout & Closure stage
Develop the Migration Plans and Cutover Strategy for Transformation gaining BT stakeholder acceptance and customer sign-off
Ensure Resources are in place and Test Manager role appointed to oversee Operational Readiness Testing (ORT) testing and customer User Acceptance Testing delivery and sign-off
Gain sign off from key stakeholders and customers’ transformation representative
Collate acceptance tests and evidence of sign off from ongoing delivery agents, review and sign-off all outputs
Provide evidence for completion of milestone and Right First Time (RFT) deliverables through each stage of the Transformation lifecycle providing supporting evidence of sign off from ongoing customer and BT stakeholders
Engage and consult with the mobilisation team to influence, underpin and create the required transformation programme plans leading to right first time and successful transformation against contractual obligations
Develop and maintain a Stakeholder Management plan and engage with all stakeholders but specifically the customer to ensure the highest levels of customer experience and satisfaction are delivered through the execution of the Transformation programme
Ensure all Transformation activities are undertaken following contract award through maintaining a compliance matrix and document and manage the handover of all associated work streams to In-Life Operations
Maintain a lessons learned log and ensure that lessons are communicated and plans amended accordingly
Develop, execute and maintain a communications plan
Release resources for re-assignment in line with the Transformation resource plan
Produce stage and project closure reports including Lessons Learnt and close finance codes and project on completion
MBA, active membership of academic body associated with Programme Management discipline, MSP
Experience of managing strategic change
Experience in business operation and strategy role

158

Programme Manager Resume Examples & Samples

Creating and reviewing deliverables to achieve operational acceptance and readiness, ensuring a consistent and seamless approach to service transition
Attending and contributing to relevant project and programme boards and steering groups on behalf of service readiness assurance
Carrying out evaluation and risk assessments of new projects from a service introduction perspective; identifying and managing operational risks
Ensuring all service management requirements are understood by the project teams, and that projects are delivered to the agreed product output at each gateway
Managing the transition of systems from project phase into BAU
Identifying and managing all service related risks and issues to new and existing services throughout the life cycle of the project
Identifying all service related risks and issues and ensuring they are managed
Managing the service improvement roadmap and ensuring process artefacts are regularly reviewed, audited and subject to continual improvement to remain fit for purpose

159

Programme Manager Resume Examples & Samples

Identifying and managing the processes of governance control appropriate to the complexities of the programme, ensuring that all the programme deliverables adhere to the agreed governance framework
Working with the delivery teams to ensure appropriate resources are assigned for the programme
Taking ownership for all programme plans, controls and resource plans, and progress reporting on plans and controls, as well as programme level RAID
Empowering and leading teams through the project lifecycle (this may include matrix managing a virtual team or directly managing your own team and other managers
Tracking and reporting on programme costs ands ensuring the programme is completed within budget
Creating a benefit plan and tracks and reports programme benefits managing any impacts to the benefits plan
Building managing and maintaining a positive working relationship with the Portfolio Manager and senior stakeholders across multiple franchises and functions, leading decision-making in partnership with stakeholders and influencing those decisions in line with business objectives
Managing and reporting progress on projects according to RBS P3M (Portfolio, Programme, Project and Resource Management) standard process by understanding the development lifecycles and minimum mandatory requirements
RBS Change Framework (P3M) knowledge
An appropriate programme management qualification (for example MSP or Agile)
Experience of managing and controlling costs to a budget successfully
Experience of delivering strategic programmes that support the business strategy and its growth agenda
Experience of delivering programme management in a Technology/IT function

160

Programme Manager Resume Examples & Samples

Accountability for governance and control, including planning, supporting business case production, and tracking the performance and progress of programmes
Managing the finance and budget, and reporting back
Assisting with pay, audit and ratings, and allocation of reporting
Maintaining close relationship between other key programmes
Providing secretariat activities, including meeting minutes and inputting papers to meetings

161

Programme Manager Resume Examples & Samples

Running existing test environments
Being the main point of contact for all T&D Environment activities, from new infrastructure requirements to coordinating bank wide infrastructures initiatives
Looking to change environments and adapting the model
Preparing and reviewing Release & Environment strategy, plans and estimations

162

Programme Manager Resume Examples & Samples

Plan and design the programme and proactively monitor and drive its progress, resolve issues and initiate appropriate corrective action
Define the programme’s governance controls
Manage communication with all stakeholders
Manage the dependencies and interfaces between projects
Manage risks to the programme’s successful outcome
Lead major change initiatives
Manage the programme's budget, monitoring costs against delivered and realised benefits as the programme progresses
Report on the progress of the programme at regular intervals to both the Business Sponsor and Head of the PMO
Experience in managing large programmes of work, and multiple projects spanning a number of business departments including IT
Experience in managing projects in an Agile development environment
Proven background in delivering projects to specification, on time and within budget
Certified Project/ Programme Manager (PRINCE2, APM, MSP or equivalent)
Experience in business transformation, risk and governance
Experience delivering EMIR, MAR, MiFID II or other regulatory-based programmes/projects desirable but not essential
Able to lead large, complex and logistically diverse teams
Able to control issues and focus on real priorities driving effective and speedy resolution to delivery challenges
Able to motivate project team members to deliver successfully
Effective stakeholder management skills and the ability to work with senior level stakeholders
Focused on delivering business benefits and project outputs
A clear communicator both verbally and in writing
Achievement and results oriented
Proven problem solving skills and excellent attention to detail
Able to balance multiple tasks simultaneously
Can quickly establish credibility and respect with a broad range of stakeholders
Good knowledge of techniques used for planning, monitoring and controlling programmes
Programme Management
Project Planning
RiEducated to degree level.sk and Issue Management
Agile Process Management
Market knowledge
Experience using JIRA

163

Programme Manager Resume Examples & Samples

Define programmes’ objectives, scope and requirements
Coordinate resourcing and onboarding of the implementation teams
Develop implementation plans and manage their delivery
Manage risks & issues, blockers & actions
Maintain visibility and communication across workstreams and business functions
Report on progress to stakeholders and the leadership team
Provide thought leadership to improve our approach to implementations, programme management, and project pipeline management

164

Programme Manager Resume Examples & Samples

10+ years of experience relevant to this position including 3 years of project management experience. Demonstrated ability to follow solid project management principles and successfully manage projects of increasing complexity. Comfortable working in a matrix management environment. Strong influencing and negotiation skills to deal with internal stakeholders, customers, and vendors. Product, technology or industry expertise relevant to the portfolio focus. Selling skills preferred. Undergraduate degree or equivalent experience. PMI certification preferred. Ability to travel as needed
10+ years of experience relevant to Project/Programme Manager position with at least five years experience, as a Programme
Extensive experience in a customer-facing role, preferably with a software professional services organization or consulting background
Exposure to international programme delivery
Experience in managing large consulting or services engagements
Experience in complex customer environments where the key is the interaction/relationship not only with the internal stakeholder but with the external ones as well (i.e. system integrators, application maintenance service and infrastructure providers)
Proven experience in leading and coordinating the change management activities

165

Programme Manager Resume Examples & Samples

Maintain a strategic view over the set of projects
Provide a framework for implementing a large scale business change initiative
Create, maintain and communicate a vision of the outcome of the programme, keeping this relevant over time
Agree the scope of business requirements to be met and translate these into operational plans
Determine, monitor, and review programme costs, operational budgets, staffing requirements, programme resources, inter-dependencies and programme risk
Within a change programme, plan, direct, and manage the programme’s projects and other activities, from contract/proposal initiation to benefit realisation, on behalf of senior management, to ensure optimum efficiency in the allocation of common resources and skills
Facilitate positive change by working in partnership with Information Services’ customers (directorates and schools) and technology delivery agents (e.g. programme managers, system owners, enterprise architects, business analysts, project managers and customer service professionals)
Determine, monitor, and review all programme economics to include programme time & costs, projected operational costs, staffing requirements, programme resources, and programme risk
Lead the programme team(s) in determining business requirements and translating requirements into service design and operational plans; developing and maintaining an appropriate environment to support project managers, including the processes and practices for managing projects and the training and coaching of project managers and teams
Plan, schedule, monitor, and report on overall progress and initiate corrective action, as appropriate, to ensure that programme deliverables are produced on time and within budget
Manage exceptions, slippage and issues of priority, and initiate extra activities wherever gaps in the programme are identified
Ensure coherence of the programme, by monitoring changes within the programme scope. Reassess whether projects continue to meet business objectives and use funds efficiently, to ensure that the programme is managed to realise business benefits
Plan and manage the implementation of processes and procedures, tools and techniques for the identification, assessment, and management of programme risk in your area of responsibility
Provide programme leadership and structure, managing and co-ordinating the work of the project teams towards specific project outcomes
Establish a communications strategy for the programme/projects and the project website and blog
Manage communications to project staff regarding deadlines, actions project changes and progress and update senior management as necessary
Recommend cancellation of projects, and initiation of new projects, within the programme
Any other duties required by the Director of University IT, or other University senior management which are not included above, but which will be consistent with the role
Proven ability in the management of complex programmes and projects, including the development of programme and project plans, the management of budgets, resources and timelines, and the dissemination and evaluation of project outcomes
Able to broker relationships with stakeholders at all levels, demonstrating the sensitivities required to balance and resolve the tensions in working with a wide range of contacts (both internally and externally at senior level)
Proven ability to communicate at all levels, with both technical and non-technical audiences, and to simplify complex issues and concepts, both through presentations and through clear written documents
Proven ability to shape developments through active participation and leadership of teams and groups
Qualifications (IT/Academic/Vocational)
A degree or equivalent experience / professional qualifications/ programme project management
Experience of creating and managing plans, including budgets and resources, for complex programmes and projects, including prioritisation and scheduling of conflicting tasks to deliver outputs under tight deadlines, risk and issue management and change management
A clear track record of progressive attainments and success in the delivery of high quality user-focused IT enabled programmes of business change
Experience of bringing together technical specialists and business programme/project teams to promote effective cooperative working relationships and a consistent common focus
Significant experience of corporate IT System deployment and support inlcuding knowledge & experience of the Microsoft Office 365 platform
Experience of leading large scale IT enabled business change Programmes in the context of the Higher Education sector
Programme and/or Project Management qualifications (e.g. MSP, Prince2)
Evidence of a commitment to Continuing Professional Development (CPD)
Strong competencies in the use of desktop computers and common IT software applications (especially Microsoft Office and Microsoft Project)

166

Programme Manager Resume Examples & Samples

Candidate Specification
All stages of the project process from a construction background
Configuration control
Programme/Portfolio/Project budgetary controls
Programme/Portfolio/Project technical maturation
Contract Management and administration
Familiar with Earned Value, Milestone and Critical Path monitoring
Programme/Portfolio/Project Reporting
Programme/Portfolio/Project review
Experience in managing integrated programmes is essential and preferably the candidate will have experience in building projects

167

Programme Manager Resume Examples & Samples

Superb problem solving skills and logical thinking ability
Superior verbal and written communication skills, including facilitation skills
Experience in any of the key subject areas, with a demonstrated history delivering consulting services
Program Management: Day to day management of complex accounts, including management of enablement activities, coordination of ServiceNow resources to specific client needs, interaction with Sales, Professional Services, Solution Consulting, Product, Executive Management, and other relevant teams
Churn Management: Identifies areas of risk and takes steps to prevent customer churn; Responsible for working closely with Sales Executives to define and execute churn management plans
Service: Ensures that critical or crisis issues are responded to immediately and that they are resolved within the guidelines provided by the management; Manages chronic issues to resolution; Acts as the primary escalation point
Value: Identifies the business value provided by the ServiceNow solution; Understands the ROI calculus and ensures that the relationship is living up to those expectations; Understands the business objectives of the customers at various stages of the relationship and aligns ServiceNow’s services with those objectives
Product: Provides client feedback on product offerings back to the Product organization; Drives the activities of all partner organizations impacting his/her clients; Manages executive relationships both internally and externally; Visits the clients at regularly scheduled intervals; Plans and executes on value added activities for the clients. (e.g. user forums, trusted advisor engagements)
Sales/Renewals: Prepares and executes on a renewal strategy in conjunction with sales; Prepares and/or collects all the documents necessary to present a renewal proposal to the client; Identifies sales opportunities at his/her clients to ensure continued revenue growth; Presents ServiceNow product portfolio to his/her clients; Engages the Sales Team after identification of new opportunities
Account Planning: Prepares account plans that clearly articulates how the client will be managed; Provides a comprehensive assessment of the account in administration, service, value, relationship, sales and churn management
Contract Management: Ensures conformity to the contract; Identifies incidents where contractual SLAs were missed and takes the necessary action; Understands all aspects of the contract and can enforce the terms outlined in the contract; Creates the governance model and makes sure that all parties adheres to it; Identifies incidents where contractual SLAs were missed and takes the necessary action

168

Programme Manager Resume Examples & Samples

Reviewing and developing our procedures for programme management to ensure we have best in class systems
Providing full, efficient and effective services in all technical and contractual aspects of professional practice
Keeping abreast of relevant legislative changes, industry issues and developments in best practice
Positively contributing to and participating in internal/external training initiatives
Applying the principles of quality assurance and environmental management in compliance with the company's Policies
Acting as account manager for key clients, providing service delivery, demonstrating your role as a key stakeholder/mediator and first point of contact
Playing an instrumental role in generating repeat business, winning new work and developing new market opportunities in line with the business strategy
Ensuring the profitable management of commercial aspects of commissions and/or projects including governance, fee management activities together with internal job costings, planning and organising workload/resource requirements and inter-trading
Managing and leading people to enable a strongly motivated, engaged and high performing team
Contributing to recruitment of high performing and professional individuals

169

Programme Manager Resume Examples & Samples

Ensure the programme components (set of projects and initiatives) and teams continue to align to program vision and benefits
Develop, monitor, and control program through definition, benefit delivery, and closure
Ensure timely, cumulative strategic benefit realisation throughout the program
In partnership with program sponsor, and/or Senior Responsible Officer (SRO) develop and implement programme governance
Provide oversight, coordination, and manage dependencies of programme components
Monitor and respond to decisions, issues, and risks at the programme level
Accountable to executive sponsors for schedule, budget, and quality of all programme components
Create and execute programme plan and schedule
Review component project plans for conformance to programme vision, benefits, plan, and schedule
Act as the communications conduit to executive sponsors and programme governance, and conduct briefings/status updates
Escalate issues, risks, and decisions to executive sponsors and programme governance, as necessary
Maintain programme integrity and coherence
Manage cash inflows and outflows at programme level - maintain and manage business case
Ensure proper allocation of resources

170

Programme Manager Resume Examples & Samples

To have oversight of both the CECMC and CCE trial portfolios
To manage the trial initiation of CECMC and CCE clinical trials, in particular early phase trials and novel imaging studies
To supervise the QA management (acting as line manager for the QA Managers) of the CCTC, CECMC, CMDL and CRUK CI Bioanalytical facility
Liaise with stakeholders to ensure that those trials are conducted to a high standard and on time and budget, finding solutions to set backs as required
Pro-actively liaise with CECMC, CCE centres and the CCTC to harmonise clinical research standard operating procedures, to ensure CCTC is following international best practice in clinical research operations

171

Programme Manager Resume Examples & Samples

Ensuring projects are delivered in compliance with the contract and governance arrangements
Ensure that accurate project information is held on the agreed technology platforms and is updated in a timely manner
Work closely with the Senior / Project Managers to ensure a coordinated approach to the development and delivery of projects
Develop relationships with key customers to promote confidence in delivery and increase project opportunities
To provide governance using a common set of methods, processes and system tools & techniques for project delivery and ensure their implementation
To recognise and communicate potential resource deficiencies and programme risks and issues
Identify risks and issues which may affect the successful delivery of the Programme and coordinate mitigation with the project teams
Support the contract Head of Additional Works in all aspects of communication related to the Programme, including the preparation of papers for client & Interserve approvals
Preferably degree qualified in a Construction Discipline (although not essential)
Membership of a construction related institute e.g. RICS/CIOB/RIBA/CIBSE/MIET or APM Membership preferable
IOSH or CITB qualification
Previous experience in a senior related role

172

Programme Manager Resume Examples & Samples

Be the primary interface for the Security Programme for all change related activities including but not limited to collaborating with teams across CSO, GTIS, and Business Units
Prioritise, plan, schedule and budget for change projects and programmes to deliver Barclays Cyber Security Strategy, Compliance and Regulatory agenda
Ensure change is delivered in line with Barclays Change Delivery Framework
Holds ultimate accountability for all aspects of the programme or portfolio, liaising directly with the accountable executives and Governance Boards, ensuring they are kept up-to-date on the progress of the project, potential risks and delays, budget concerns, etc
Manages all aspects of the programme or portfolio from inception through to completion; shapes programme architecture and ensures discrete projects, milestones and dependencies are clearly articulated, understood and addressed in the planning and execution of the project work
Foresees and anticipates issues that may occur during projects or programmes and puts contingency plans in place as appropriate
Responds to issues, challenges and concerns that arise during the delivery of individual programme or programmes, distinguishing between real and perceived roadblocks and challenging as required. Ensures risks are accounted for and an appropriate risk management process is in place
Signs-off on paperwork as required (e.g. project documentation, budgets, timelines, etc.)
Acts as an escalation point for the project management team, assisting and supporting them in dealing with the most complex and / or unique situations and the most challenging stakeholders
Ensures the programme or portfolio of projects stays on track to deliver against its original and committed objectives
Ensures all projects & programmes are planned accurately and managed appropriately
Put in place appropriate communications to provide various levels of stakeholders with project updates as required
Maintain effective relationships and deal openly with all key stakeholders including facilitating escalation of risk or other matters to Management
Liaise with Project Service Providers and third party vendors. Responsible for ensuring the Agreements are effective throughout the lifecycle of a project
Financial Management - responsible for confirming actual costs are correct, forecasting cost to completion and ensuring the Cost at Completion does not exceed the Project Budget
Accountable for embedding a continuous improvement culture by ensuring those lessons learnt are acted upon and applied to subsequent programmes/projects
Act as an accountable executive for young talent and support the graduate and intern program, alongside supporting the department’s people agenda including addressing the results of the EOS, Citizenship Plan Diversity Strategy and overseeing the resource management for the function and supporting combating attrition
Working knowledge of control, regulatory and risk issues and demonstrated practical application of this
Demonstrate deep business and key driver understanding, as required for their roles
Demonstrate deep understanding of the operations, risk management, finance and product control activities relevant to their roles
Experience in management and leadership of teams to include evidence of enhancing team performance and productivity
Experience of leading relationships with executive management
Track record of success/high performance in a large, matrix organisation
Evidence of driving change/leading business initiatives/contributing to team and strategy
Financial services industry knowledge and knowledge about new and emerging financial products and services
Understanding of the business and commercial environment in global jurisdictions
Builds Self Insight: Creates an open culture where understanding own drivers, strengths, and development areas is actively encouraged and valued. Supports a culture where the development of people skills is given the same priority as technical skills
Developing Others: Sets challenging objectives for personal, team, and functional improvement and holds others to account in delivering these. Takes the lead in driving succession planning, ensuring the organisation retains and develops the key talent needed for the future
Enabling High Performance: Sets the standards of and assumes accountability for performance required to achieve the organisation’s future goals and priorities. Enables leaders to take calculated risks by delegating trust and responsibility to deliver success in their area
Building Relationships: Creates and maintains a culture in which trust and mutual respect are valued, challenging people and systems that do not support this. Uses complex influencing strategies and conveys a strong vision to achieve results and obtain buy-in across the organisation
Working Collaboratively: Builds a culture where involvement and sharing are seen as essential for the achievement of shared objectives and agendas. Sets a clear agenda where business areas and functions understand their contribution to the future success of the organisation
Making Critical Decisions: Takes a flexible, agile decision making process to shape strategic direction, responding positively to changing internal and external circumstances. Promotes a culture in which the needs and perspectives of a wide range of stakeholders and partners are at the forefront of decision-making
Defining and Executing Change: Acts as a catalyst for change and inspires confidence in stakeholders with the quality and conviction of their vision, building support and sponsorship at all levels and ensures the need for change is embedded in across the organisation
Driving Continuous Improvement and Innovation: Shapes and drives a culture of review and improvement across the organisation. Strives to continually improve business processes that impact positively on the business and uphold the values
Building an Effective Control Environment: Champions a culture where all colleagues understand and follow the framework within which the bank follows risk and takes accountability for ensuring this. Takes personal accountability for ensuring that processes, risks, and controls are applied in way that achieves a good outcome for the bank and its customers/clients

173

Programme Manager Resume Examples & Samples

Programme Management: Coordinating and managing a dependent group of projects and BAU activities that deliver the required outcomes
Project Management: To deliver a time-boxed project within constraints of budget / quality / scope / timeline parameters
Lead and Contribution to the Project Delivery Team to support the growth, development and success of the team
Delivering programmes in accordance with the defined complexity to the Cost, Quality & Time parameters defined within the Project, including
Advanced knowledge of programme / project planning tools and techniques
Advanced knowledge of programme / project methodologies
Advanced knowledge of business risk management and defining risk frameworks
Awareness of industry and professional standards in the programme / project management environment
Personally managed a programme or related projects that demonstrate a capability of operating within a fast paced / driven business environment
Able to demonstrate a ‘trusted advisor’ status with senior and executive stakeholders
Would be an advantage to have managed programmes / projects in a number of different industry sectors

174

Programme Manager Resume Examples & Samples

Retain and develop profitable and/or strategically important clients
Improve profitability and customer contribution
To be perceived by customers as a thought leader
Demonstrate teamwork and a passion for understanding customer needs
To work with clients to develop the account and deliver T&E solutions
Develop and retain successful and profitable client relationships

175

Programme Manager Resume Examples & Samples

Relevant certification in project management and/or degree or equivalent in a technical or business management subject
Evidence of managing complex and challenging projects through a life cycle management process
Experience of managing multi-disciplined teams in a matrix management environment
Knowledge and experience of using Project Management methodologies (i.e. APM or PRINCE 2)
Demonstrated experience in Aerospace/Defence environments desirable
Knowledge & experience of Through Life Support Contracts desirable
Management of cross-functional Project teams - organise, lead and motivate the team to deliver the project objectives
Manage the interface with the Customer for project delivery and maintain effective communication and coordination with all stakeholders
Plan and execute the project in accordance with internal and, where applicable, external processes (e.g. Customer requirements)
Ensure compliance with Cobham's LCM management, business processes and systems
Information management and reporting, internally to business stakeholders and externally to Customers

176

Programme Manager Resume Examples & Samples

Define and maintain the vision and strategy for the PDH (Primary Distribution Hub) Transformation project including scope, timing, planning, budgets and the business case. Lead the management and delivery of the programme across the Site
Lead the team involved, ensuring sufficient resource is allocated to each element of the program while encouraging a strong team organisation and individual development. Work with the business leaders to identify and secure appropriate business representation
Adoption and deployment of varying project management methodologies as appropriate to deliver the project on time and to budget, meeting project objectives
Lead work on highly complex and technical business and operational issues that have significant impact on the enterprise, across operational processes and functions
Manage project scope, risk and issue resolution, including interfaces into other areas of supply chain and operations
Proactively identify areas of concern in the delivery of the solution and put in place mitigating actions
Ensure the programme can deliver the benefits outlined in the business case and that it meets the expectations of end users with a fit for purpose and modern solution
Deliver the programme communications plan to senior stakeholders, generating engagement from the business to ensure appropriate change management processes are in place to achieve successful transition

177

Programme Manager Resume Examples & Samples

Lead cross functional projects across Dyson’s operation – covering a wide variety of projects, ranging from facilities development to resource management to IT/Business programs
Work with the functions team to identify and contribute to continuous improvement projects to drive operational excellence and improve profitability
Identify potential risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns
Actively contribute to the Lean Dyson program
Develop a actionable and targeted change management plan – including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan
Manage communication of changes into the wider business which improves engagement and change acceptance
Track and report adoption, utilization and proficiency of individual changes
Use reinforcement mechanisms and celebrate success
Integrate change management activities into the overall project plan
Coordinate closely with the senior management team to ensure the key performance indicators for the transformational change are met and that benefits are driven through and sustained
Candidate should have a strong second class honors or above qualified degree, at least 5 years of change management, implementation and analysis experience with blue chip multinationals and/or leading consulting firms

178

Programme Manager Resume Examples & Samples

Managing the planning, design, development, enhancement and maintenance of our software product, ALIS, for a client programme
Motivating and inspiring the programme team to achieve exceptional results
Managing and engaging internal and external stakeholders to define, plan, resource, monitor and deliver the product within time and cost constraints
Managing risks and other issues, with a clear focus on quality management
Managing client relationships ensuring alignment to contractual obligations
Assessing outcome viability and recommending strategies and tactics to help us to satisfy our client’s needs
Communicating progress reports effectively to various team members of the Senior Management team based in Israel and the UK
Providing regular feedback on team members to assist with performance reviews within matrix management environment
Regular travel within the UK and Internationally as the position demands

179

Programme Manager Resume Examples & Samples

Manage the stakeholder interface with site EA project team and divisional/functional representatives
Manage execution of assigned EA programmes and projects
Ensure programme timing plans created, monitored within the IT IS governance framework including formal gated development process
Accountable for setting up an appropriate steering mechanism to sign off key project milestones through the life cycle
Ensure new project requirements are gathered and passed to the Enterprise Application Director EA for review within the IT 0 framework
Responsible for tracking spend against project budget identify deviations and submit requests for re-approval if appropriate
Adhere to IT IS governance processes
Project management of enterprise application specification, development, deployment
Lead team of EA Business Analysts to deliver specifications
Ensure solutions align with GKN EA standards
Pilot deployment and UAT
Lead deployment of new solutions with definition of deployment strategy and plan
Handover and transition of enterprise application to RUN teams
Ensure EA teams are appropriately staffed and developed

180

Programme Manager Resume Examples & Samples

In own areas of expertise provide advice and guidance influencing the effectiveness of the organisation’s business processes
Defining and gaining appropriate sign-off for the programme’s resourcing strategy during the initiate phase
Agreeing the approval and supplier management process for incremental hires and engaging with HR & CRES for onboarding of new resources,
Creating and maintaining a resource demand profile as part of planning and monitoring activities, and formally requesting resource in a timely manager, and
Has consulted on project planning and management on high-risk, high-impact projects
Able to resolve contractual issues involving vendors and consultants
Communicates difficult or complex ideas clearly, even to multiple or senior managers
Coaches teams and has extensive experience on how to deliver value-added services through defined processes and practices
Coaches others in problem solving techniques and issues; displays ability to reach decisions under conditions of uncertainty or high risk
Has the ability to prioritise projects across-company
Experienced with the set-up and running of project/ programme governance structures
Experienced leading the delivery of large scale, complex change programmes
Contributes to the development and adoption of best practices in project management
Monitors industry and marketplace experiences/ can cite relevant case studies on change management
Promotes and encourages recommendations from "lessons learnt" across company
Experienced with promoting the use of business case and capturing of
Acts to break down barriers that may inhibit communication and productivity
Resolves difficult situations or conflicts in a manner which leaves individuals comfortable and satisfied with both the process and the outcome
Actively collaborates with others across organizational boundaries or regional borders in pursuit of common goals
Encourages team by recognizing individual contributions and openly acknowledging accomplishments
Creates opportunities for others to excel (e.g., includes team members on projects that will serve to develop their skills and highlight their abilities)
Act as a mentor to more junior members of a team

181

Programme Manager Resume Examples & Samples

Provide programme leadership, identifying key milestones and driving delivery of the programme
Develop and maintain positive relationships with key stakeholders across the business
Implement and maintain governance processes and key performance indicators as part of the overall programme working closely with the PMO Lead
Integrate all product change management activity to achieve committed programmes of work managing risk, priority and resources to achieve this
Maintain change policies to drive stability and rate, whilst introducing the necessary change at pace to maintain delivery
Ensure PM practices and processes are to the highest standard
Provide regular senior management and customer reports
Manage risk for the programme
Develop the PM toolset and drive best practice
Project Governance Management
Project Communications Management
Project Schedule Management
Project Cost Management
Project Resource Management
Project Risk and Opportunity Management

182

Programme Manager Resume Examples & Samples

Serve as the lead point of contact for post-sale implementation activities to include client marketing, session changes and cancellations, training schedules, instructor planning and ramp-up, program meetings, client reporting, billing and collection issues and course customisation
Work with Business Development Managers to ensure existing account growth by looking for opportunities to grow existing and new product lines and providing leads to Business Development Managers
Communicate client information, process changes, and/or performance concerns to instructors
Work with Business Development Managers to manage program growth and profitability, project revenue and profitability, and track and forecast financial performance
Represent StratEx at off-site client meetings and presentations, where applicable
Generate reports for clients upon request
Review evaluations for continuous improvement and quality of programs and communicate client's satisfaction levels and concerns to internal departments for review and action
Maintain all relevant client related process and data in Salesforce.Com
Degree or equivalent work experience
Minimum three years client account management experience
Excellent command of the English language and outstanding business communication skills, both verbal and written
Ability to establish credibility with clients through understanding their business needs and building compelling solutions
Capable of making appropriate operational decisions
Ability to work effectively with a variety of StratEx departments and all levels of staff and management
Available to travel where necessary
Some experience of the training industry and/or project management would be helpful, but is not essential

183

CSR Programme Manager Resume Examples & Samples

Solid knowledge and experience of the CSR/Community Investment field
Exceptional oral and written communicator, skilled at engaging and motivating employees at all levels. Experience of liaising and presenting to senior management/board level executives
Excellent organisation skills, ability to work autonomously on multiple projects and meet tight deadlines

184

Programme Manager Resume Examples & Samples

Setting up and managing a new function which manages a central Master Data Management (MDM) where disparate reference data records are matched and a single record built from federated best sources per attribute
Agreement and implementation of the business rules to select source per attribute through a centralised, transparent change control process with clear ownership
Ongoing maintenance of MDM rules as strategic Reference Data Systems (RDS) build out requiring a re-pointing of attributes
Implementation of a Data Challenge process to agree and facilitate data changes
Appropriate participation in the implementation of Data Contracts between producers and consumers of data
Supporting adoptions of central MDM through gap analysis of legacy data feeds to strategy data sources, root cause analysis of differences and development of data remediation requirements to enable adoptions
Leveraging Reference Data Council and Domain OpCo where necessary to prioritise and track data remediation activities
Developing Reporting, Management Information System and dashboard capabilities to track progress of adoptions
Close partnership with Reference Data Acceleration (RDA) Programme Manager to support adoptions within programme timeframes
Strong stakeholder management to deliver best source of consistent data where more than one data source is available
Conflict management to obtain agreement on best data source
Organisational and cultural buy-in to consumption of a consistent golden source record
Driving agreement on a golden source record across a row and column data ownership model requiring all data consumers to agree to the single data owner
Subject matter expertise within the party and product/instrument domains in order to support conflict resolution
Experience in a senior Enterprise Data Management role
Very strong domain expertise for reference data domains with a priority for Party and Product/Instrument data
Experience of data architecture, standardisation of global data management and control processes
Material experience of shaping, driving and supporting large reference data (multi €million) change initiatives with successful track record of benefits realization
Experience of Data Quality initiatives
A proven track record of working across all geographies and multiple business units of the bank with strong stakeholder management skills to achieve optimal results in a complex environment
Proven experience in building and developing teams
Proven ability to effectively assess data risks and dependencies
Significant experience in matrix management with a collaborative style, working in virtual and physical teams across multiple functions and business units
Excellent front to back knowledge of reference data and its use for business processes enterprise wide with a focus on risk, regulatory and finance needs
Strong data and business analysis skills
Ability to assimilate information quickly and gain consensus from multiple stakeholders
Professional, self-motivated, enthusiastic and works with minimum supervision
Excellent communicator, articulate and well presented. Must be able to communicate effectively at all levels of management
Extreme attention to accuracy, detail, presentation and timeliness of delivery
Proven team player who “goes the extra mile” in striving to provide quality service
Experience of trade processing, finance and risk dependencies on enterprise data highly desired
Educated to Bachelor’s degree level, or equivalent qualification or experience in scientific, numerate or business related subject

185

Programme Manager Resume Examples & Samples

Be the primary interface for the Security Programme for all Business Units regarding any change related activities. Also including but not limited to collaborating with teams across CSO, and GTIS
Holds ultimate accountability for all aspects of the Programmes Communication Strategy
Coordinates all aspects of the Barclays Security Programme Change Working Group with all Business Units
Tracking and reporting of Business Unit impact as a result of project change
Manages the Programmes Business Unit Change SharePoint site
Interface with Project Management Office (PMO), Programme/Project Managers and stakeholders involved in the Barclays Security Programme to plan and control all aspects of engagement and communications
Foresees and anticipates issues that may occur during projects or programmes and puts engagement and communications plans in place as appropriate
Responds to any engagement/communications issues, challenges, and concerns that arise during the delivery of individual projects or programmes, distinguishing between real and perceived roadblocks and challenging as required
Ensures engagement and communication risks are accounted for and an appropriate risk management process is in place
Signs-off on paperwork as required (e.g. project communication, engagement and stakeholder plans, etc.)
Acts as an escalation point for the programme management team, assisting and supporting them in dealing with the most complex and / or unique situations and the most challenging stakeholders
Ensures all engagement and communication within projects & programmes are planned accurately and managed appropriately
Put in place appropriate communications to provide various levels of stakeholders with programme/project updates as required
Act as an accountable executive for young talent and support the graduate and intern program, alongside supporting the department’s people agenda including addressing the results of the EOS, Citizenship Plan, Diversity Strategy and overseeing the resource management for the function and supporting combating attrition

186

Programme Manager Resume Examples & Samples

Managing, supporting and coaching a team of project and program managers
Accountable for delivery of a specific portfolio of projects and program for F&R Technology
Lead the successfully delivery of Technology projects and programmes, initially within the Open Platform programme
Supporting and lead transformational change within Programme Delivery team
Ensure transparency to projects and programmes at all levels
Ensure successful delivery of well-controlled projects and programmes on time and to meet business objectives
Build/Maintain a successful team of project and programme managers
Support process improvement and service excellence
Engage in external processes and delivery frameworks to represent F&R Technology and the portfolio
Ensure clarity on scope and priority of deliverables within the program
Ability to think strategically and creatively, strong analytical and problem solving skills
Current strong experience in managing people
Strong Technical background, ideally including Open Platform technologies
Experience engaging with stakeholders of varying levels, managing across time zones and cultures
Project and Programme management skills, including documentation and delivery, working knowledge of Programme Delivery frameworks
Experience of delivering technical projects
Excellent communication, including presentation and written skills
Strong influencing skills and a positive leader
Ability to deliver against demanding deadlines and key milestones
Reporting and data analysis; able to visually represent data and processes in an easy to understand manner
Clear thinker with an eye for detail
Strong conflict resolution skills
Advanced Excel, Word and Powerpoint skills
It is essential that the candidate has prior operational and management experience gained through a similar role, and that they have experience of delivering Technology projects
Current experience in reviewing and transforming processes in a complex environment
Experience in Change Management
Experience in managing people globally
Prior experience of JIRA tools

187

Programme Manager Resume Examples & Samples

Be an analytical thinker with experience of assessing, monitoring and evaluating work including an understanding of social outcomes
Be able to think laterally and join the dots
Have knowledge and understanding of the charity sector and charity law
Have excellent stakeholder management skills and personal credibility to influence stakeholders across a variety of sectors
Have excellent report writing, presentation and communication skills
Ability to organise and run meetings, seminars and public events
Be comfortable working collaboratively with a small team to achieve common goals
Show demonstrable commitment for social justice and be passionate about the Foundation’s vision
A good understanding of UK housing issues, and, in particular, for the Programme Manager responsible for the delivery of the priority: Transforming the Private Rented Sector, the issues affecting vulnerable tenants in the private rented sector
Previous grant making and social investment experience
An understanding of theory of change

188

IT Programme Manager Resume Examples & Samples

Manage multiple large, medium and small projects, either disparate or grouped together under a business change or technical programme of work
Be responsible for the end to end lifecycle of projects / programmes from inception to ongoing support
Develop relationships with senior stakeholders to shape high level business strategy requirements into potential projects / programmes
Manage the production of business cases, and support approval through relevant governance processes and ensure stakeholder buy-in
Identify the relevant project managers to manage projects
Be responsible for attending the appropriate PRB’s and PSG’s multiple projects / programmes
Ensure appropriate plans are produced and monitored, resolving escalated issues and initiating corrective actions as required
Manage project resource as required including 3rd party suppliers and have line management responsibility for Electricity North West staff including project managers
Ensure project delivery is to the appropriate levels of quality, on time and within budget, and work with the business to deliver agreed business benefits
Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of Electricity North West
Be responsible for the management of quality and overall integrity of the project including alignment with other change initiatives within the wider business
Manage communication with all stakeholders including Executive Leadership Team (ELT) and IT&T management, business sponsors and where applicable, external parties
Proactively manage escalated project risks, issues and dependencies to ensure successful outcomes
Provide project reports at regular intervals to the key stakeholders, ELT and IT&T Management
Demonstrate leadership to positively influence others to achieve results that are in the best interest of the organisation
Be responsible for the Business Plan within your area of responsibility, this will ensure an effective and efficient IT Service is in place to support the Business requirements and vision
Asset and work Management and the continued mobilisation of the field force
Customer / Energy Solutions enhancements and extension of online Customer self service
SAP optimisation and SAP legislative and business transformation changes
Digital Workplace Strategy

189

Programme Manager Resume Examples & Samples

Demonstrate role model general communication and documentation skills, required to give clear and concise descriptions in flexible terminology such that concepts can be described to Business, Technical and Management stakeholders with equal flexibility
Employ strong presentation, verbal reasoning and conflict management skills, coupled with proven ability to employ flexible communication techniques for effective influencing
Manage and coordinate relationships with and between key stakeholders, during the design, management and implementation of business change
Initiate and influence relationships with and between key stakeholders
Act as a single point of contact for senior stakeholders and influencers
Support effective technology change delivery by building relationships with and between senior strategists, planners, designers and operational business partners
Initiate procedures to improve relations and open communications with and between stakeholders
Employ management oversight of processes to manage and monitor relationships including lessons learned and the feedback loop to and from business change teams

190

Programme Manager Resume Examples & Samples

Manage the team of Project Managers who are responsible for delivering the IAM Project Portfolio
Act as the primary interface between the IAM team and the BSP Programme, delivering all key messages and actions to the IAM Project Managers and IAM Management Team as required, and vice versa
Support the IAM Accountable Executive in his role as the Lead Executive for the IAM vulnerability stream within the BSP Programme. This includes holding accountability for effective governance of the IAM Project Portfolio, liaising directly with the IAM Accountable Executive and BSP Governance Boards, ensuring they are kept up-to-date on the progress of the project, potential risks and delays, budget concerns, etc
Prioritise, plan, schedule and budget for IAM change projects and programmes to deliver Barclays Cyber Security Strategy, Compliance and Regulatory agenda
Managing and coordinating all governance activities for the IAM Project Portfolio
Manages all aspects of the IAM Project Portfolio from inception through to completion; ensures discrete projects, milestones and dependencies are clearly articulated, understood and addressed in the planning and execution of the project work
Responds to issues, challenges and concerns that arise during the delivery of individual projects or programmes within the IAM Project Portfolio, distinguishing between real and perceived roadblocks and challenging as required. Ensures risks are accounted for and an appropriate risk management process is in place
Foresees and anticipates issues that may occur during projects or programmes within the IAM Project Portfolio and puts contingency plans in place as appropriate
Acts as an escalation point for the individual project teams under the IAM Project Portfolio, assisting and supporting them in dealing with the most complex and / or unique situations and the most challenging stakeholders
Ensures all projects and programmes within the IAM Project Portfolio stay on track to deliver against their original and committed objectives
Ensures all projects and programmes within the IAM Project Portfolio are planned accurately and managed appropriately
Put in place appropriate communications to provide various levels of stakeholders with project updates as required for the IAM Project Portfolio
Liaise with Project Service Providers and third party vendors offering services to all projects and programmes within the IAM Project Portfolio. Responsible for ensuring the Agreements are effective throughout the lifecycle of a project
Financial Management - responsible for confirming actual costs are correct, forecasting cost to completion and ensuring the Cost at Completion does not exceed the Project Budget, for all projects and programmes within the IAM Project Portfolio

191

Programme Manager Resume Examples & Samples

Attracting, recruiting, developing and promoting the ‘right’ people to work in the Burton on Trent based project management team
Managing the Burton on Trent based team of project managers, consisting of both permanent and contract resource, to deliver IT and Business projects
Working with the Head of Development to maintain and enhance the project methodology and ways of working
Managing the programmes allocated including planning, scheduling and delivery of projects to provide the greatest benefit to the business
Supporting the project team to deliver the agreed projects, to scope, time and budget, whilst delivering benefit to the business
Supporting the smooth transition from project delivery to the business and support owners
Supplier management in relation to project delivery and ensuring the supplier meets the needs of the business
Managing and tracking agreed capital and operational expenditure in line with financial reporting this also includes cash flow reporting
Managing risks, issues and dependencies at a programme level; escalating to the Head of Projects, BI and Development as appropriate
Establishing the guiding principles for the programme: prioritisation and termination processes for programme projects to ensure the programme is aligned with the organisational strategy
Managing the programme by assisting with the review and reprioritisation of the projects within it
Reporting on the programme and providing key stakeholders with timely status updates and project performance
Proven experience and knowledge of programme management and best practice; with the ownership and accountability for delivering programme effectively
Broad and demonstrable experience of working successfully with teams to deliver solutions that drive operational excellence, as well as an outstanding analytical ability and strategic grasp of the ‘big picture&#8217
Experience and knowledge of stakeholder management, business change and embedding management information to enable continuous improvement
An ability to cope with fast paced environments and multiple demands
Exceptional communication and stakeholder management skills, able to clearly articulate concepts and ideas, challenge effectively and manage expectations
Excellent Excel and reporting skills
A ‘can do’ attitude, tenacity, drive, initiative and creativity
An appetite and enthusiasm for being part of Greene King’s future

192

Programme Manager Resume Examples & Samples

You have relevant experience, but not necessarily from the upstream sector, building project or programme plans with clear interdependencies and impact measures
You are comfortable working across cultures and functions in a diverse organisation
You can build and deliver change projects
You can coach and influence others
You are fluent in English, written and spoken, and have both the communication and PowerPoint skills to create and deliver presentations of data in a concise manner

193

Programme Manager Resume Examples & Samples

Implementing Housing Management or other Local Authority Software
Track record of delivering major projects to time and budget e.g. 500 to 1500 man days
Social Housing and Local Government experience
Extensive and varied Software delivery

194

Programme Manager Resume Examples & Samples

Manage program change in accordance with the change management plant to control scope, quality, schedule, cost, and contracts
Address program issues by identifying and selecting a course of action by taking into account the program constraints and objectives in order to enable continued program progress
Obtain senior management approval for the program by presenting the program charter with its high-level costs and benefits for the organization in order to receive authorization to proceed to the next phases
Execute program plans (quality, risk, communication, staffing, etc.) by using the tools identified in the planning phase and by auditing the results of their use in order to align the program outcomes with stakeholder expectations and standards
Develop a high-level milestone plan using goals and objectives of the program, applicable historical information, and other available resources in order to align program with expectations of sponsors and stakeholders
Establish alliances with other departments and organizations by recognizing dependencies in order to assess potential partnership and commitment to the program
Capture program status and data by ensuring the population of the program management information system in order to maintain accurate and current program information for the use of stakeholders

195

Programme Manager Resume Examples & Samples

Takes responsibility for the delivery of high-profile projects of work, establishing and maintaining the correct structures to control and monitor the deliverables to the business.Ensures that comprehensive project, quality, and risk plans for projects, are prepared and maintained
Ensures that realistic estimates of costs, timescales and resource requirements are agreed and carries out the monitoring of projects against these criteria, taking corrective action as necessary
Ensures that problems are identified at the earliest opportunity and that solutions are identified and implemented
Responsible for change control, including identification of changes in scope and the management of changes.Liaises with management within the business, managing their expectations for projects
Ensures that own projects are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are captured and actioned. Produces appropriate documentation to support these processes
Occasionally playing a contributing role during the business development phase - providing expertise and support for the sales effort, and managing bid project activities as required, ensuring ‘deliverability’ of proposed projects
Also playing a key role in the ongoing management of the Pearson VUE relationship with clients
Responsible for the planning and management of projects on behalf of Pearson VUE, meeting identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales and quality. The origin of projects may be either internal or external and managed in accordance with PRINCE 2 or other PM methodology
Responsible for the management and delivery of assigned projects to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales and quality
Build positive relationships with client contacts and establishes a partnership approach to delivery of programs
Bachelor’s degree or equivalent experience, plus Project office experience
Experience of working in accordance with project management methodology
Must have strong communication and ability to build good working relationships
Experience of working with cross-functional teams
Some working knowledge of MS Project
Some experience of the identification, assessment and management of project risks, which could result in time or cost over-runs, or failure to deliver products which are fit for purpose
Good IT Literacy skills and understanding of technical/IT systems
Good listening and influencing skills to create and maintain successful business relationships
Strong commercial sense and pragmatic approach
A valid non-restricted passport

196

Programme Manager Resume Examples & Samples

Experience of leading a range of programmes and large complex projects
Working with third party suppliers and managing stakeholders
Experience in coaching, mentoring and developing others
Qualifications: MSP (Managing Successful Programmes), APMP or similar methodology

197

Programme Manager Resume Examples & Samples

Degree/NVQ 4 or equivalent work related experience
Substantial experience of managing a team
Experience of project management, with an established track record of planning, managing and controlling projects to ensure the timely delivery of large scale projects
Able to demonstrate professional knowledge about the management and delivery of research projects to give advice and guidance to internal and external customers
Evidence of ability to plan the work of a team, over extended time periods, reacting to changes in workload and priority
Postgraduate/Professional qualification
Fluency in Welsh, written and oral

198

Programme Manager Resume Examples & Samples

Managing the DCRO CTB Budget on a monthly basis
Acting as a point of contact for any CTB finance related queries and the Finance Business Partner
Carrying out the monthly Clarity reporting process and reconciliation against books and records
Conducting monthly CTB review meetings with each Project Manager and the DCRO COO to discuss financial cost plans and forecasts
Agreeing and compiling an overall DCRO CTB year-end forecast versus plan for monthly submission to finance
Ensuring the financial information, forecasts and full time employee information in the monthly business review deck for the Global COO is accurate
Working closely with the Head of DCRO CTB during the project planning phase to ensure business cases and demand are captured to aide decision on how the CTB budget is allocated – involving preparation of documentation and meetings with the Head of DCRO
Ensuring Project Managers input projects in to Clarity and detailed budget requests are as per agreed business case and budget criteria, ensuring all projects are input in accordance with the PGF
Acting as Domain Coordinator for DCRO, providing change management support and guidance
Managing positions in the Global Management Position (GPM) system and ensuring they are in line with the target operating model and project plans
Approving all CTB roles to hire, in line with agreed targets
Consolidating monthly full-time equivalent reporting
Actioning ad-hoc and general requests by central and DCRO COO
Driving DCRO communication to eco system (outside DCRO) with a focus on risk culture, risk management education and awareness
Owning and maintaining a list of internal communication commitments against the DCRO leadership team
Undertaking a project manager role on an ad-hoc basis, as and when projects arise
Supporting the development of an environment where people management and development is the number one priority. Coaching direct reports and others in the organisation, as appropriate
Strong financial planning and financial management experience with recent experience of budget management and monthly financial reporting
Previous experience in business and resource management
Demonstrable experience of managing projects
Previous experience using Clarity
Proven cross-functional activity between project management, financial planning and resource management in a regulatory environment
Intermediate or above Excel skills
Excellent oral and written communication skills with the ability to communicate at Senior level
Previous experience in a PMO role (beneficial)
Knowledge of the DCRO agenda and activity (beneficial)

199

Programme Manager Resume Examples & Samples

Complexity - Planning and controlling of large projects/programmes. Very complex, substantial bespoke project requirements (e.g. Tier 4). Overall team size c. 100
Client Interface = Lead responsibility for business relationship and decision making with client interface to board level and Very Senior Internal Stakeholder interface AND/OR Prime responsibility for 3rd party supplier interface
Autonomy - Accountable for all deliverables to decide the achievement of all project control needs, both resource-based and financial AND meeting all agreed customer expectations. Issues decided by governance and controls as well as project needs. Guidance sought in difficult and/or external circumstances
Impact - High Level Risk Profile (Risks are unknown and must be managed to ensure delivery) LOB or BTI Affecting
Scope - frequent changes need to be managed against the baseline and these are agreed through formal change control procedure
Jurisdiction = Republic of Ireland (typically), but may have cross-border and/or UK wide or global elements
Methodology - formal PPM methodology documents and processes used. Bespoke elements may be used instead if pre-agreed with Delivery Manager (in advance). May need to introduce and manage bespoke processes in accordance with contractual obligations
Financial/Budgetary - Project Portfolio or Programme scope in the region of £15-£25m
Extensive Programme Management experience of large scale network infrastructure rollout and deployment of complex IP based telephony solutions in the Retail sector across Europe and the Americas
Clear evidence of managing senior customer and internal stakeholders to set and manage expectations together with effective communication skills at all levels. Evidence of securing win-win outcomes for both customer and internal stakeholders
Proven track record of commercial acumen together with ability to understand and shape up requirements to avoid scope creep
Proven ability to lead and manage People and foster strong collaborative team working across customers, internally and with third party suppliers
Proven ability to work to PM metrics of time, cost and quality based on a formal qualification such as MSP or PRINCE2

200

Programme Manager Resume Examples & Samples

Manage high levels of ambiguity when dealing with emerging business strategy
Manages all aspect of programme governance (i.e. plans, risk/issue management, change control procedures, scope and resource planning etc.)
Select and manage new suppliers
Define and agreeing client business objectives
Supervise the resources assigned to the programme and other project staff and will work with external consultants to ensure deliverables are met
Has defined management and team leadership’s responsibilities for project team, involving people (Project Managers, Analysts, Implementation managers, benefits managers, and change managers), budget and planning
May mentor Senior PMs and PM’s to ensure succession planning is in place
Creates, owns and tracks E2E Programme Plan as well as individual work streams
Ample experience working in a Programme Manager role at a similar level
Experience of Programme Management in the telecoms or networking sector is crucial
Programme Planning experience (inc. dealing with Ambiguity) – including all aspects from conception through to operationalisation. This includes establishing, owning and tracking all Programme artefacts, including plans, logs, change control procedures, scope and work stream plans
Resource Planning (at a programme level especially) – ensuring resources assigned to the programme are optimally assigned and forward plan of requirements are in place and resourced secured where required
A number of examples of experience working in Programme Mobilisation. Demonstration of experience in ‘championing’ programmes in relation to business case and benefits; to mobilisation once prioritised; through to delivery and operationalisation
Achievement of results & associated benefit realisation – needs to demonstrate not only successful delivery records, but must be able to demonstrate deliverable benefits and how they have transformed organisations
Stakeholder Management (esp. at senior level) – extensive experience and skill required in dealing with a complete suite of stakeholders
Ability to build relationships at board level. Including presenting and writing reports
Strong commercial and financial skills and will be able to contribute to cost to complete exercises on programmes and identify potential areas for savings
Interpersonal skills to operate at a peer level within customer and supplier organisations in presenting programme performance, undertaking negotiations, and running workshops
A can do attitude and the charisma to lead programme teams

201

Programme Manager Resume Examples & Samples

Manage a strong team of diverse professionals within the assigned portfolio to deliver the TRG program mandate
Ensure best practices are leveraged across teams, performance is closely monitored and that issues are dealt with within the stream or escalated to senior management
Develop and groom talent ensuring growth for team members and have succession planning built for critical roles
Overall 10-12 years of experience within in Banking and Financial sector

202

Programme Manager Resume Examples & Samples

Engage with Global Business Director and Specialist Sales to discuss, plan and drive key displacement opportunities across the FPG client base
Project delivery – Fully accountable for all aspects associated with a large competitor displacement programme
Manage content/functionality gaps and escalate them to accountable and responsible owners in order to drive for more efficiency in competitor displacement programmes
Manage project risks and escalate to appropriate accountable owners where required
Liaise with Programme Management Office to provide timely and accurate status reporting for each project
Lead and drive virtual teams to implement each aspect of a competitor displacement project to ensure a successful outcome. This will be in conjunction with establishing a RACI model at the beginning of the project
Experience in running large scale competitor displacement programmes in the financial sector
Stakeholder Management - Ability to discuss project requirements with key stakeholders both internally and at client level
Delivers projects within the constraints of scope, time and cost to agreed levels of quality, within the organization’s project management framework
Implement effective communication plan and operating rhythm, including provision of regular and accurate reports
Manages change control gaining agreement for revisions from project stakeholders
Provides effective leadership to the project team ensuring members are motivated and developing their skills and experience. Identifies any problems with sponsorship
Background in working with financial institutions and understanding of market data content

203

Programme Manager Resume Examples & Samples

Providing leadership to each Programme’s Integrated Programme Team (IPT) to ensure the timely execution and delivery of the programme, to specification and within agreed budgets. Key within this responsibility is the ability to pro-actively identify and mitigate any risks to programme performance
Primary interface with the Customer for all aspects of the programme including the areas of Engineering, Supply Chain, Commercial, Quality and Manufacturing/Operations, including being the focal point for all pertinent information to the customer or delegating such communication to members of the IPT as appropriate
The ability to influence and motivate teams to deliver programmes in line with customer requirements and maximising GKN returns
Experience and Qualifications
Experience of influencing cross-functional relationships within the company and/or customer organisation to deliver

204

Programme Manager Resume Examples & Samples

Knowledge of designing and implementing target operating models with experience of capital investment projects and acute commercial awareness experience
Ideally the successful candidate should be able to communicate in Welsh and where necessary we will support individuals into developing these skills
Experience of bringing together technical specialists, business programme/project and external supplier teams to promote effective cooperative working relationships and a consistent common focus
A degree or equivalent experience / professional qualifications/ programme project management (e.g.MSP, Prince2)
Experience of corporate IT System deployment and support
Experience of managing complex plans and inter dependencies across building development, associated infrastructure and business services
Strong competencies in the use of desktop computers and common IT software applications (especially Microsoft Office and Microsoft Project

205

Programme Manager Resume Examples & Samples

Programme Setup and Closure – work with Business to define and agree programme structures and benefits and confirm outputs and outcomes to support their realisation
Governance and Reporting – create, implement and operate within appropriate governance framework which aligns to the wider Group governance framework
Programme Control and Delivery – leads, directs and controls the delivery of cross functional programmes, including a pragmatic application of programme management methodologies, use of a clearly defined delivery roadmap and robust financial and risk management
Planning and Finance – drives progress against the programme plan, understands, challenges and proactively manages the cost position; and acts to mitigate potential cost or time delays
Resource Management – identifies and secures the appropriate resources to work on the programme, defines clear roles and responsibilities for all team members
Stakeholder Management – Establish effective relationships with key stakeholders. Responsible for building and maintaining key relationships with particular Divisions or Business Units
People and Self Development – provide team leadership to Change professionals with a permanent team or a matrix structure
Risk – Continuously evaluates programmes for financial and people risk and regulatory compliance and takes appropriate steps to mitigate
Finance – delivery of programme to time, quality and cost/benefit objectives
A performance related bonus
Car/allowance
Generous pension contribution
30 Days leave plus bank holidays
A flexible cash pot to spend on benefits
Wider corporate benefits and perks

206

Programme Manager Resume Examples & Samples

The role requires understanding business strategy of P&L Planning, balance sheet & revenue planning, portfolio management, rolling forecasts, financial scenarios (stress tests) based on CEO/CFO planning. Evaluate the use cases of implementation on EPM platforms and provide/facilitate expert consultancy
The role requires a high degree of stakeholder engagement, buy-ins and dependency management across different strategic initiatives on the platforms and aligning them to the platform delivery roadmap
To establish medium to long-range plans, to achieve broader functional or cross-functional objectives
To provide technical/professional leadership on emerging areas within specialised functional or process areas
To provide strategic leadership for professional units as well as professional/technical/service experts within a specialised discipline or process area
You’ll work in partnership with RBS franchises and functions, jointly owning and implementing key objectives of bank wide financial planning and budgeting with geographical footprint across India & UK (Edinburgh and London)
You will hold the strategic road map for the business planning (HP, HPCM) & EPM platform, delivering to the business & technology change drivers
You will manage stakeholder/customer relationship and effectively operate with project managers, business aligned technology managers etc. to ensure a seamless delivery to the business
Define and execute against cost efficiency initiatives and reduction of technical debt with their products to ensure the solution is both robust and cost efficient
You will actively participate in budget discussions with the programme/ project managers to ensure that the annual project budget is in place to support both operational and project requirements across the platform
BE / M Tech / MCA from reputed college / university
12 years of total experience
Good understanding of Oracle EPM using tools/ technologies – Hyperion, Informatica, Oracle, Unix, OBIEE or similar to these
Good understanding of technical integration, architecture, and delivery and support lifecycle
Thorough Understanding of Finance & Accounting

207

Programme Manager Resume Examples & Samples

Previous experience of managing a range of Projects
Previous experience of managing a variety of senior stakeholder groups across a complex stakeholder landscape
Experience of developing and of working within a structured Programme & Project management framework
Experience of successfully managing Programme and Project risks and issues and understanding the impact of uncertainty on the Programme or Project
Experience of managing budgets to time, cost and quality requirements
Experience with Local Authorities/Public Sector (preferred)
Experience in delivering client side activities on capital Projects (preferred)

208

Programme Manager Resume Examples & Samples

Proven leadership ability and great initiative
Highly motivated, action-orientated, yet pragmatic approach to business leadership within a complex, matrices corporate environment
Outstanding organizational skills
Thorough understanding of project/program management techniques and methods
Good understanding about development methodologies (Agile/SCRUM experience)
Good technical competence in the data analysis area
Good general technical background
Accustomed to work with technical teams
Experience in deploying products in telco environments
Good knowledge about how a telco works from a data-centric point of view
Excellent problem-solving ability
Energetic and enthusiastic, willing and able to cope with the demands of a global role
Innovation skills: passion, tolerance to ambiguity/uncertainty and strategic execution
Education: B.Sc in Computer Science; Telecomms; Mathematics or any other similar field
Languages: fluent English & Spanish

209

Programme Manager Resume Examples & Samples

Create a robust framework that describes the content and purpose of the work; and allows the clear management of progress, risk, and funding
Establish and lead a system of governance which checks both the technical and non-technical health of individual projects and the overall programme
Manage and communicate status, at a number of levels of seniority, with both internal and external stakeholders, including Singapore Government Agencies
Resolve and/or escalate arising issues within the programme
Ensure that the work is carried out in line with our contractual obligations with the funding body and that the relevant IP is captured and secured
Implement and run an “office” that administers the programme including the tracking of resources, spend, delivery and financial management
Minimum of a Master's qualification in an Engineering discipline
10 years of relevant experience with at least 5 years within project management. (PMP certification essential)
Evidence of the leadership design and delivery of either complex technical projects and/or a number of projects
People leadership experience within a manufacturing or research environment
Excellent communication and influencing skills at all levels within the organisation
An Independent and flexible thinker who can challenge constructively

210

Programme Manager Resume Examples & Samples

To own the project cycle from cradle to grave ensuring they are delivered to time, price, high quality and standard
Ensure projects are delivered in compliance with our commercial obligations and NEC3 contract conditions
Lead your team in line with Interserve policies and procedures
Ensure all projects are delivered in a safe manner adhering to our business QHSE process, site rules and CDM regulations
Be aware of all projects and their status recording any risks and communicating them effectively to the GM and client team
Lead your team to address any risk in a proactive manner to mitigate impact
Report on project status (operational/Financial, Internal/External) on an agreed frequency
Deliver the project offering in line with our new ways of working ensuring you use our core tools to work though any resolutions and communicate to both your team and the wider ops team
Manager all commercial elements of the project service offering with the support of your team
Promote our site principals and lead by example

211

Programme Manager Resume Examples & Samples

Represent the account(s) during additional business implementations
Innovation and development
Engage with Commercial and Operational experts on a Regional and Local level to explore new developments servicing the changes in customer demand
Evaluate Damco solution modules against the current customer supply chain and make recommendations to KAS/Management for improvement projects
Take ownership of customer initiated projects and ensure internal resourcing is appropriate to execute within the agreed timeline
Participate in customer innovation workshops arranged by KAS with the customer
Take responsibility for Customer projects and drive the development agenda

212

Programme Manager Resume Examples & Samples

Analyse, develop and support the timely and cost effective delivery of client projects meeting business and environmental objectives
Support client project delivery through appropriate planning, monitoring, controlling and reporting of performance
Support identification of slippage/risk and remedial or mitigating actions whilst ensuring compliance with all relevant safety, environmental and management procedures
Ensure clarity of identification, definition and specification of programmes and projects ensuring alignment with client business needs and context
Champion the application of appropriate programme and project delivery strategies and commercial vehicles, which will secure a successful business outcome
Ensure appropriate services to the project are delivered through technical, engineering, project controls, commercial and financial support functions
Promote and foster positive working relationships with internal and external stakeholders

213

Programme Manager Resume Examples & Samples

Nuclear Propulsion
Civil Power Generation
Nuclear Sensors and Radiation Monitoring
Emergency Response Information Management System
To achieve sufficient understanding of the existing structure, logic and toolset used for the work to date, and to enable the management of the remaining implementation
To define the strategy and plan for the completion of the BMS as per the role purpose, and consistent with NCS internal policy and procedures
To secure the support and resources necessary to deliver the plan; this work is being supported by both new and existing budget elements and the necessary agreements to secure and define these budgets will need to be achieved
To provide regular updates and reports on project status and progress to the Senior Management Team (SMT)
To handover the BMS project to the Head of Assurance for the transition and accreditation of the new BMS to the ISO9001:2015 standard
To define and initiate a Pilot Program for the transition of one or more existing or new projects into this system
To plan and implement a Business wide training programme in the new BMS
Graduate-level education
5+ years in director / senior management roles
Demonstrable experience of delivering substantial business process change
Strong experience and understanding of business and quality systems in a highly regulated environment such as nuclear / aerospace / transportation environment
Strong experience and understanding of configuration and document management platforms
Broad engineering understanding of methodologies for the design, manufacture implementation, operation and maintenance of mechanical, electrical, electronic and software-based systems
Ability to negotiate with senior management
Ability to motivate a team and drive effective team performance
Excellent communication skills, with the ability to communicate clearly, succinctly and effectively to people at all levels of the organization
To adhere to and exhibit the company values of “How we do things round here" at all times
To support, promote and demonstrate behaviours consistent with the Company’s Safety, Quality and Continuous Improvement Culture and Nuclear Professionalism at all times
To provide strong Leadership
Demonstrate a passion and enthusiasm for the subject matter, particularly when engaging others
Obsessive about doing the right thing, and doing things right
Focused and results driven
Pragmatic, but disciplined with excellent attention to detail

214

Programme Manager Resume Examples & Samples

Previous experience owning Tech Change Programme across a portfolio
Must have the experience and gravitas to lead and matrix manage experienced teams
Experience in a complex enterprise scale environment – in-house, off-shore and 3rd party mix
You would have ideally worked in the Insurance or Financial Services industry

215

Programme Manager Resume Examples & Samples

Aligned to the Independent Commission on Banking (ICB) mandate, you'll deliver a wide technology programme and ensure all implementation activities are executed safely with no unplanned impact to customer service
Sitting with our Core Banking & Payments function, you'll manage several teams over multiple locations, and we'll look to you to ensure each function is on track for delivery
Working to a strict deadline, you'll adopt a holistic view of several smaller workstreams and provide concise direction to ensure overall programme success
You'll ensure we meet all of our statutory and regulatory requirements, ultimately protecting both the bank and our customers

216

Programme Manager Resume Examples & Samples

Establish project plan baseline: define project scope, secure the necessary resources & plans & monitor all activities
Drive project execution: track project activities, monitor & handle changes, conflicts & escalations
Handle customer & stakeholder engagement: manage customer relationship, building confidence & trust, ensure project progress, arranging meetings & customer events
Develop the business: participate to contract preparation & pre-sales activities plus drive additional business growth
Contribute to the Network Services Build Strategy development and execution: simplify processes, methods & tools with innovative ideas and industry best practice
PMI certifications
3rd pp suppliers management experience

217

Programme Manager Resume Examples & Samples

Programme Manager responsible for the overall leadership and delivery of large projects / programmes, requiring significant knowledge in business and technology processes and systems resulting in transformational change
As a team we are seeking to expand our more experienced Programme Management group to deliver the significant change agenda throughout 2017 and beyond
In parallel we are also seeking to bring in new talent to create opportunities for early in-roll development, the recruitment of this Programme manager role will help bolster the existing experience and knowledge in the team that’s required to help drive those plans forward
Accountable for and advanced knowledge of: scope, schedule and cost constraints inherent within the Personal banking change environment at the programme / large project level and how they intersect with key enablers required for successful delivery (Management of Business Case, scope, integration, time, cost, quality, HR, communications, risk and procurement
Accountable for and advanced knowledge of: programme planning, including the progressive elaboration of scope into detailed work packages underpinning a critical path at the programme and large project level
Accountable for and advanced knowledge of: the creation and execution of a programme / large project control framework encompassing resource management, financial control management, risk and control, and governance/compliance management
Overall accountability for the delivery of an end-to-end business and technology solution supported by the supply chain (internal and external) across multiple processes, systems and infrastructure
Programme / project budget responsibility up to £10m
Line management responsibilities of circa 4-5 colleagues
Matrix manage and direct teams of up to 100 project team members, including direct reports (Senior Project Managers). Act as a role model in terms of behaviour and commitment to collaboration across the change delivery organisation
Manage internal and external supplier engagements and service staff as required
Lead and champion key activities to enhance the wider PCB Technology team culture such as but not limited to: Citizenship, Knowledge, Process & Tools, Resource Assignment Management, Recruitment & On-boarding, Professional Development and Culture
Be a key influencer in ensuring PCB Technology projects leverage the Citizenship Lens to 'do the right thing' for customers and, wherever appropriate, support the corporate ethos of being a force for good in the community

218

Programme Manager Resume Examples & Samples

Working with regulatory bodies such as the European Money Markets Institute (EMMI) and Intercontinental Exchange (ICE) to gather requirements
Working with Benchmark Submitters and their Management, understanding their responsibilities by jurisdiction and providing them with strategic solutions to meet their requirements
Working with Stakeholders within the Benchmarks Control group and understanding the control parameters required by jurisdiction
Working with Internal and External Audit to highlight control frameworks
Working with third-party Monitoring and Calculation Agents empowered by Regulators
Excellent knowledge of all benchmark derivations by jurisdiction globally
A proven track record engaging Regulators and Audit on benchmark topics
Strong relationship management skills including at Managing Director level
Strong logical and analytical skills
A technology background, with a strong change the bank delivery record
A very strong Investment Banking background
Demonstrates integrity, confidence and composure, with the ability to work under pressure and in challenging conditions
Educated to Bachelor/Masters degree level, in finance and/or in Information Technology related subject, or have the equivalent experience or qualifications

219

Programme Manager Resume Examples & Samples

Build the core functional and technical expertise required to deliver the platform, and nurturing right talent to drive key initiatives around cost, architecture, control and quality within the product teams
Plan for the global product delivery team, providing a basis for input to the budgeting and delivery prioritization process and helping to drive recruitment and retention across the organization
Strongly engage with project delivery teams and manage delivery of their teams within the allocated project budgets consisting of a range of cost elements
Actively participate in budget discussions with the programme/ project managers to ensure that the annual project budget is in place to support both operational and project requirements across the platform
Drive the overall Test Strategy for the Platform in conjunction with test managers to achieve the correct balance of quality and agility
Manage stakeholder/customer relationship and effectively operate with project managers, business aligned technology managers etc. to ensure a seamless delivery to the business
Performing active and reactive risk analyses, and developing mitigation plans for the product set to resolve these
Drive ongoing production supportability improvements to their products, including integration with support enhanced support tooling or compliance with methodologies and bank-wide standards
Reinforce continuous process improvements & focus on adoption of recommended Tools, Technology and sharing Best Practices
13+ years of IT experience with minimum 6+ years of hands on Experience in leading / managing Large platforms
Must have Murex Implementation experience
Must have successfully managed 2-3 large size/complexity platforms
Treasury/Banking domain knowledge
Experience of working in large and geographically distributed teams
Experienced in managing resources spread across multiple locations in India and UK
Strong team player; able to manage large teams,; self-directed, organized, capable of multi-tasking, and willing to shift priorities to meet business needs

220

Programme Manager Resume Examples & Samples

Managing the development and implementation of a clearly defined programme of change, comprising of multiple projects
Lead, motivate and develop a team of Projects managers to ensure delivery of the required standards of excellence in service and performance
Manage the risks and issues ensuring they are communicated and mitigated so that the business is kept fully informed of progress and the impact on external customers is minimised
Work with stakeholders to agree scope, feasibility, business case, costs and programme/project timelines to ensure projects are signed off and sequenced correctly
Engaging stakeholders and ensuring on-going project alignment with business strategy and stringent governance processes
Managing 3rd party suppliers. Investigating, resolving and escalating problems. Monitoring supplier performance

221

Programme Manager Resume Examples & Samples

Ensure the vision and approach is consistently applied and understood, and support the evolution of the agile delivery culture critical to the success of the programme of work
Work with the key stakeholders to define work stream scope and approach and initiate, plan and deliver the projects through to completion
Oversight of 6 key ‘projects’ within the work stream
Direct management of 2 projects within the work stream
Identify, request and assign resources and proactively develop the project team in order to achieve the objectives
Agree project objectives incorporating time, cost and budget, risk and quality parameters
Proactively assess, report and manage risk and issues that arise
Delivery key work stream messages and produce weekly status report
Conduct project work stream team and board meetings and report progress to all stakeholders
You　will be fully accountable for delivering the work stream to within the budget agreed with the project board
Procure and manage the provision of cost effective services from 3rd parties　as required
Lead and influence discussions with stakeholders and technical specialists to maintain momentum and project commitment
Oversee the implementation process　and facilitates a smooth transition into BAU
Support and contribute to team initiatives to refine project methodologies and practices
Manage the delivery of change through an agile methodology
Collaborate with work stream leaders and project team members to deliver successful delivery of the programme
Adapt ways of working to meet demands of varying projects and stakeholders
Matrix management of resources required to deliver the programme
Direct work allocation to assigned project managers working on the work stream, providing mentoring and support as required
Work closely with the work stream lead to agree strategies and approach to project challenges
Educated to degree level, or relevant experience
Prince2 accredited (or similar recognised professional qualification)
Thorough knowledge and experience of project management disciplines and techniques, including the management of development projects within an Agile environment
Experience of management of both application and infrastructure based projects
Exceptional　planning skills　including the management of significant and complex change
Good working knowledge of tools used to manage and monitor project progress and risk/issue management　including MS Office
A thorough understanding of development processes, methods and standards
A positive approach to change and flexibility to adjust priorities to meet changing needs
A positive approach to dealing with uncertainty and the ability the to manage a number of stakeholders to gain agreement
Experience in working in end to end IT change projects with delivery responsibilities preferably including change delivered using an Agile methodology and remote teams

222

Programme Manager Resume Examples & Samples

Defines and delivers large scale programmes of work of high risk, profile and complexity
Effective leadership, control and responsibility for the delivery of the programme/portfolio. Including scope, schedule, budget, quality and business value
Leadership, line management and support/development of a team of Project Managers (typically permanent, onshore/offshore contractor blend)
Effective Stakeholder management and communication
Full responsibility for budget and resource profile of Programme/Portfolio
Identification, assessment and proactive management of Programme/Portfolio risk
Effective change control - secures commitments to ensure corrective actions are taken if scope, cost, timescales or resources deviate from agreed tolerances
Ensures all typical programme/project supporting documentation is produced to appropriate standards
Reports against progress, finance status, resource commitment and risk
Supports development of business cases for large Programmes/Projects
A leader in best practice and continuous improvement. Takes a lead role in the Project Management community
Acts as a subject matter expert in the area of programme and project management tools and techniques – mentoring and coaching other team members as appropriate
Ensures compliance with agreed methodologies and standards
Proven track record of successful delivery across a breadth of high profile/ risk/complexity Programmes/Projects – ideally within an online/software/media/publishing environment and ideally international in scope
Experience of managing multi-party developments across various locations – ideally including 3rd party developments
Excellent inter-personal skills, proven ability to form strong, collaborative relationships across functional areas, at all levels, and across global locations
Proven ability to build and support high performing teams
Excellent communication skills with both technical and non-technical colleagues
Full understanding and experience in Agile, as well as other Programme/Project methodologies
Effective risk, issue, dependency, change management
Sound financial acumen including effective budget management and reporting, and business case development
Effective people management and development
Experience in leading continuous improvements in Programme and Project Management processes and standards
Experience of delivering Programmes/Projects in the Publishing/Online/Software/Media industry
Experience in DSDM methodology

223

Programme Manager Resume Examples & Samples

Forge and maintain close working relationships with stakeholders and suppliers in order to better understand business requirements and be part of the team to prioritise and control outputs to the overall benefit of the business
Establish and manage an effective stakeholder management and communications strategies for both internal and external parties
Leads, manages and develops the functional Programme team to meet the requirements of the business and performance standards, encouraging a culture of continuous improvement and best practice to achieve operational effectiveness across the Programme
Define the strategic direction for Programmes of work, ensuring the delivery of cross-functional Programmes to agreed time, cost, quality, risk and benefits specifications
Work with stakeholders to manage change and transition effectively to minimise the disruption to project delivery and people
Plans, monitors and controls the overall output of the Programme and Projects within his/her area to ensure that these deliver the required products, to the required standard of quality and within the specified constraints of time and cost
Manages closure of the Programme and projects back into business as usual
Operational or line management experience in a senior position
Ability to build strong relationships with both internal and external stakeholders, both technical and operational
Professional business planning/management, programme planning qualification or equivalent
Understanding and experience of more than one project management methodology
A solid understanding of Programme Accounting including budget analysis and forecasting

224

Programme Manager Resume Examples & Samples

This role assumes full responsibility for timely and quality delivery of assigned projects within agreed budgets
Takes responsibility for the delivery of high-profile projects of work, establishing and maintaining the correct structures to control and monitor the deliverables to the business
Ensures that comprehensive project, quality, and risk plans for projects, are prepared and maintained
Ensures that problems are identified at the earliest opportunity and that appropriate solutions are identified and implemented
Responsible for change control, including identification of changes in scope and the management of changes
Liaises with management within the business, managing their expectations of projects
Occasionally playing a contributing role during the business development phase – providing expertise and support for the sales effort, and managing bid project activities as required, ensuring ‘deliverability’ of proposed projects. Also playing a key role in the ongoing management of the Pearson VUE relationship with clients
Responsible for the planning and management of projects on behalf of Pearson VUE, meeting identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales and quality. The origin of projects may be either internal or external and is regularly using PRINCE 2 methodology
All employees are also responsible for supporting and implementing the company’s policies and procedures around the Health and Safety, Security, Quality and Business Continuity arrangements that apply in their role/work function. Full details of these policies and procedures are available on SharePoint
Project office experience
Must have strong communication skills and ability to build effective working relationships
Working knowledge of MS Project
Experience in the identification, assessment and management of project risks, which could result in time or cost over-runs, or failure to deliver products which are fit for purpose
IT Literacy skills and understanding of technical/IT systems

225

Programme Manager Resume Examples & Samples

Evaluate products, run PoCs, and pilots working; develop and recommend tools strategy and gain acceptance from senior stakeholders
Implement integrated DevOps toolchain, working very closely with various stakeholders; overall DevOps planning
Handle implementation, adoption and Communication plan; management reports tracking overall progress on DevOps initiatives
Manage outcomes for DevOps tooling, work closely with Vendor teams, internal infrastructure stakeholders and team of champions who would evaluate and champion integrated tool-chain
Strong experience of senior and diverse Stakeholder Management
Strong understanding of relevant technologies and SDLC processes
Ability to build consensus in diverse group of stakeholders; good understanding of Agile and DevOps principles and practices
Vendor management acumen for innovative technology initiatives; strong risk and issues identification and management skills

226

Programme Manager Resume Examples & Samples

Transform the operating model to improve simplification and reduce complexity
Exploit the untapped power of data to drive better customer and business outcomes
Enable our colleagues by providing the right tools that encourage collaboration
Make Barclaycard a place that attracts and develops the best talent
Optimise the environment by improving resiliency, greater risk awareness and embedding security
Create an innovative, transparent and functionally rich digital⁄omni-channel
The management and delivery of complex technology change into a business unit, area, or line
To manage specific business and stakeholder relationships in relation to a Programme of Technology change initiatives
Engagement with the Business areas and take accountable for a Programme of projects and non-project change initiatives as directed by the Portfolio Manager
Successful planning of a complex programme of technology change, including resource management, financial planning, release management, delivery scheduling
Responsible for the successful delivery of all projects into business areas, through the management of a Programme of change and the associated project management and other change resources
To support the Portfolio Manager in the shaping demand development with business stakeholders, and formulating a firm demand pipeline based on agreed solutions to business requirements and aspirations
Responsible for the overall management control and delivery of business and IT projects with a value of £1 - £10 million. Is accountable for creating project deliverables that meet or exceed the expectations of the project stakeholders. This includes managing changes to the size or scope of those deliverables. Directs, manages and co-ordinates team members, including those from suppliers and external vendors
Perform as a member of the leadership team, supporting the building and motivation of virtual delivery teams to standards. Inspire the team to meet stretch targets and through personal development and management, grow ‘A’ player capability and manage out underperformance. Actively demonstrate Barclay’s behaviours and acts as a role model for more junior staff
Maintains detailed awareness of, takes fully into account as necessary, and promotes throughout the organisation, any relevant statutory, internal or external regulations, standards and codes of good practice. Contributes to the definition of such regulations, standards and codes
Maintains knowledge of the business, and own technical specialism at the highest level, by reading relevant literature, attending conferences and seminars, meeting and maintaining contact with other leading practitioners of the technical specialism
Keeps in close touch with, and contributes to current developments in the technical specialism within Technology Delivery, own industry and outside
Provides day to day direction to the Programme team and oversees the agreed change budgets
Working with the Portfolio Manager drives the planning framework, ensuring that plans are developed and tracked to appropriate standards, are integrated effectively across all work-streams, are unambiguous and achievable, and that dependencies are clearly understood and managed
Owns and drives the effective governance of the Programme, via the Programme Management Office, ensuring that Bank technical, risk and other standards and compliance requirements are met and that the Programme governance framework is comprehensively defined and firmly embedded across all areas of the Programme
Manages and co-ordinates projects, their interdependencies, and associated risks and issues, escalating as appropriate to the Portfolio Manager
Controls the Programme scope, ensuring that rigorous change control is exercised
Ensures the Programme resource plan is maintained and met and that appropriately skilled and experienced individuals are appointed in line with delivery plans
Actively manages and challenges supplier resource models where appropriate
Ensures delivery of the Programme projects meets requirements and that acceptance and handover to business as usual are managed against agreed acceptance criteria and to a defined plan
Ensures that all Programme status reporting is accurate, informative and timely, and directly provides progress reports to the Portfolio Manager and Programme governance forums at agreed intervals
Initiates extra activities and other management interventions wherever gaps in the Programme are identified or issues arise
Provides an ongoing `health check' to confirm that delivery meets the Programme's objectives and continues to make effective use of available funds and resources
Champions new initiatives within and beyond own scope, is sought for expert advise and knowledge across the organisation
Commands respect as a role model for future leaders; inspires outstanding performance in difficult circumstances
Encourages decision-making at the lowest level
Initiates and influences relationships with and between key stakeholders
Acts as a single point of contact for senior stakeholders and influencers
Supports effective business change by building relationships with and between senior strategists, planners, designers and operational business partners
Initiates procedures to improve relations and open communications with and between stakeholders
Initiates and has management oversight of processes to manage and monitor relationships including lessons learned and the feedback loop to and from business change teams
Ensures that there is a business perspective on how the new technical capabilities will be delivered to the business, including planning around key business cycles, selecting appropriate customers for migration, etc
Defines and manages the activities to ensure achievement of the business case after delivery

227

Programme Manager Resume Examples & Samples

Champion and embed the DDLA delivery methods which are being adopted by PCB
Matrix manage and direct teams of up to 100 project team members
Manage internal and external supplier engagements
Oversee and manage service staff as required
Accountable for and the advanced knowledge of: project delivery activities aligning to the business case
Accountable for and advanced knowledge of: scope, schedule and cost constraints inherent within the retail banking change environment at the programme / large project level and how they intersect with key enablers required for successful delivery (integration management, scope management, time management, cost management, quality management, HR management, communications management, risk management and procurement management)
Accountable for and advanced knowledge of: the creation, management, and execution of a risk management framework including risk trigger/identification, risk assessment, risk composite indexing, risk control, and risk mitigation
Accountable for and advanced knowledge of: the creation and execution of a programme / large project control framework encompassing resource management, financial control management and governance/compliance management
Leads direct reports (Senior Project Managers) deputising for the Programme Director as required. Acts as a role model in terms of behaviour and commitment to collaboration across the change delivery organisation
Lead and champion key activities to enhance the wider PCB Technology team culture such as but not limited to: Citizenship, Knowledge, Process & Tools, Resource Assignment Management, Recruitment & Onboarding, Professional Development, Culture, and Unified PM
Communicate well and make relationships work - Advanced
Drive Commercial Success - Higher
Drive Operational Excellence - Higher
Engage motivate and inspire people - Advanced
Grow people and performance - Advanced
Innovate for the future - Higher
Govern and manage projects and change - Advanced
Manage Effective Implementations - Advanced
Manage end-to-end testing - Advanced

228

IT Programme Manager Resume Examples & Samples

Graduate calibre or equivalent experience
Strong programme management experience in a Pharma/Healthcare business related industry
Delivered web based application projects
A depth of experience in project and/or technical leadership across the software development lifecycle (SDLC) is required having demonstrated success in leading significant projects and/or programmes, or technical teams on a cross-functional and international basis
Demonstrate interpersonal, communication and negotiation skills which can be applied effectively at all organisational levels and across functional boundaries
Ability to simultaneously lead and mange a variety of projects and/or programmes, people and tasks
Ability to influence, develop and communicate a compelling vision, strategy and plan for successful project and/or programme execution
A depth of experience in the understanding of the IT technologies and methodologies used to develop and deliver systems
Experience with outsourcing project work (particularly offshore or software package vendors)
Understanding of GxP
PMP / Prince2 / Six Sigma / DevOps / Agile
Managed projects in a clinical environment
Experience of big data and/or data analytics projects
To work in partnership with R&D business aligned Service Owner (in R&D IT Customer Aligned Teams) to develop and co-ordinate projects and/or programmes to deliver R&D IT Service area strategy
To successfully manage from inception to closure projects and/or programmes that deliver the agreed business benefits within agreed time, cost, scope and quality (including validation) parameters (including management of key issues and risks)
Programme Managers will also act as Project Manager to lead, manage and direct any size project within any business area when required to do so
Programme Managers will also be expected to support the R&D IT Customer aligned teams in the commissioning of project programmes, and/or projects (e.g. project resourcing and costing)
Manage and co-ordinate third party relationships within aligned service area (e.g. off-shore, Software vendors, etc), including the management of contract / off-shore resources when required (e.g. contract system developers, etc)
Ensure that project teams follow methodologies & standards consistent with GSK IT and regulatory standards

229

Programme Manager Resume Examples & Samples

Manage the SCA Contract & Assurance 360 agreement
Interface directly with the customer focal points to ensure they are well informed and that their specific expectations and requirements are understood and managed
Track and report on results contributing to Balanced Scorecard. Analyze results to identify and implement performance improvement opportunities
Oversee the incident management process, including escalation where required
Oversee remote and site works change management (incl Phoenix test bed works, project works, system upgrades, refreshes and updates) to ensure that approved processes are followed and successful outcomes achieved
Manage effective and efficient scope delivery within budgeted cost allowances and identify scope growth opportunities
Ensure that Program Plans (incl HSE, Communications, Risk Management, Technology Roadmaps etc) and Program Reports are maintained in a timely manner
Coordinate activities of multiple functional groups (as listed below)
Support negotiation and renewal of existing Integrated Support Agreements (ISA) agreements
Working alongside sales to capture new ISA agreements
Development of growth strategies for After Market Sales (AMS) in ISA and Corporate accounts
Drive growth of new AMS programs
Communicate new marketing programs to assigned ISA customers
Communicate Annual Utilization (Value) Reports to customers
Provide governance of pricing strategy
Establish regular schedule of customer meetings, with Voice of Customer focus, to manage customer satisfaction
Assist in customer budgeting process
Perform some estimating functions

230

Programme Manager Resume Examples & Samples

Responsible for the project management services within complex, significant and high risk programmes as defined and sold to high profile and strategic clients. Monitors and controls resources, revenue and capital costs against the project budget and manages expectations of all project stakeholders
Delivers extensible, on-time solutions and contributes to the development of high-performance teams through continuous process improvement and mentorship
Builds long-term, strategic relationships with senior stakeholders and maintains strong understanding of the clients’ industry and business. Optimises service to the client in a high quality, cost-effective manner for multiple locations
Sets the direction and leads in the introduction and use of techniques, methodologies and tools, to match overall business requirements (both current and future). Specialist in strategic consultancy, covering new and/or specialised offerings, assisting clients in the formation of IT and project strategies, and acting to ensure that they are offered services aligned to these strategies
Actively monitors emerging technologies and market trends, identifies process improvements, and contributes to project management standards and definition of best practice at the programme level
Facilitates scoping and business priority setting for large or complex programme changes, obtaining formal agreement from a large and diverse range of potentially senior stakeholders and recipients to the scope and requirements, plus able to establish a base-line on which delivery of a solution can commence
Partnering and aligning with the core team members including sales, operations, information technology and technical leads to facilitate the identified solution
Provides input for overall delivery models at programme level and assists sales with pre-sales activity. Reviews new business proposals and provides advice on compliance issues
Maintains awareness and ensures correct commercial cover for responsible accounts at programme level
PMP/Prince 2 certification required with a degree in Computing or Engineering
Lean Six Sigma qualification advantageous

231

VP Programme Manager Resume Examples & Samples

Agreeing the approval and supplier management process for incremental hires and engaging with HR & CRES for on-boarding of new resources,
Creating and maintaining a resource demand profile as part of planning and monitoring activities, and formally requesting resource in a timely manner, and
Reviewing actual performance against plan
Manages provision of specialist knowledge over a range of topics
The role holder will have solid commercial experience covering successful programme implementation and management
A proven track record of the full programme life cycle, employing a broad and diverse range of PMP best practice disciplines
Experience of best practice project management methodologies and tools, combined with the ability to influence the business to adhere to best practice
Gravitas and ability to have a strong impact and to influence key decisions, budget management, cost and benefit management and resource allocation
Experience of having prior portfolio management experience gained within the Financial Services industry
Experience of managing complex change successfully

232

Digital Transformation Programme Manager Resume Examples & Samples

Ownership of the consolidated project plan, risks and issues for all projects within the program portfolio
Ownership of the consolidated dependencies, risks, issues and actions logs, with support from PMO Project Manager
Ownership of programme budget and finances in line with Pearson processes, with support from Pearson’s central finance function and PMO Project Managers
Facilitate the scrum of scrums across all program projects
Ensure the PMO CIO governance is adhered to for process and audit requirements
Line manager of a team of up to 5 project managers
Formulate, organize and monitor inter-connected projects
Decide on suitable strategies and objectives
Coordinate cross-project activities
Actively drive delivery and dependencies to meet deadlines, budgets and activities
Effectively apply change, risk and resource management
Oversee relationship and financial processes with vendors
Coordinate with the Legal team for program related contracts, vendor management and project delivery
Assess program performance and aim to maximize ROI
Resolve projects’ higher scope issues
Prepare reports for program directors
Experience managing multi-£M programmes with multiple concurrent projects
Financial tracking, monitoring and control
Consolidated plan management
Proven experience as a Program Manager or other managerial position
Excellent Knowledge of performance evaluation and change management principles
Excellent knowledge of office suite type software; working knowledge of program/project management software
Outstanding leadership and organizational skills
BSc/BA diploma in management or a relevant field; MSc/MA is a plus
Experience working in an Agile / Kanban environment
Experience coaching and mentoring technology talent

233

Programme Manager Resume Examples & Samples

Line manage a team of Trainer/Assessors to ensure that all participant’s work are assessed in a timely manner as set by management, achieving or exceeding the required quality standards, and that Trainer/Assessors are providing participants with constructive, professional, and relevant feedback in order for them to achieve their qualification/ apprenticeship standards
Oversee caseload management in regard to participant progress, reviews, completions and break in learning
Assist with assessment activity, where required, as directed by management ensuring that own assessments are accurate and achieve verification agree rates set by management whilst providing constructive, professional, and relevant feedback to participants in relation to their qualification/apprenticeship standard
Internally verify assessment decisions for allocated Trainer/Assessors in line with the internal verification sampling plan where required
Ensure that participants are progressing in line with their target achievement dates
Line manage allocated staff in relation to targets, review, and personal development
Assist with external visits in relation to own Programme Areas

234

Programme Manager Resume Examples & Samples

Solid knowledge of the nuclear industry and working in a high profile Tier 1, Prime and/or subcontractor organisation
Able to operate autonomously, with authority, skilled in developing and building relationships
Expert in the use of P3M practices and a specialist in the application of advanced project management tools
Consultancy focus with a proven track record in delivery
Able to identify client requirements and scope wider business opportunities
Skilled in the provision of coaching and mentoring
Ideally Educated to Degree level or equivalent in a relevant subject
APMP or PRINCE2 practitioner qualified
Member of the Association for Project Management (MAPM) or Chartered with an applicable and relevant Professional Institute/Institution
Currently security cleared to BC level or able to gain it (CH2M can sponsor)
Full UK Driving Licence

235

Programme Manager Resume Examples & Samples

Ideally Degree qualified in Project Management, Quantity Surveying, Engineering or equivalent
Held Senior positions of progression as Program Manager, Senior Project Manager or Senior Construction Manager
Proven experience within Programme Management roles

236

Programme Manager Resume Examples & Samples

Ensures that the programme and associated business cases are scoped, initiated and approved according to required procedures
Plans the programme in a manner that delivers the component project outputs as and when needed to support the intended value of the business case
Ensures that the project managers execute and implement according to the plan or any agreed changes to the plan, and according to agreed programme management standards
Ensures relevant and appropriate analysis is performed, shaped in appropriate management information, presented to the relevant governance bodies, and steering board
Ensures that programme relevant risks, issues, actions, costs, schedules, benefits and other related artefacts are documented and tracked
Ensures an appropriate programme steering group is in place and reports into that group on a regular basis with risk and dependency status, and recommendations on any required decisions
Ensures that the programme work is compliant with documented standards, templates, and frameworks, and captured in agreed toolsets
Engages on a regular basis with the sponsor and stakeholders and ensures broad awareness, engagement, and communication
Provides recommended decisions and/or mitigation strategies for identified issues and risks
Dynamically ensures that appropriate contingencies are available for risks likely to be realised
Significant experience in leading multiple large-scale transformation programmes to successful conclusions
Proven experience in a senior leadership/management role with material profit and loss (P&L) accountability
Experienced in strategy development
Proven ability to effectively assess and mitigate enterprise risk
Open minded, able to share and receive information, transfer knowledge and expertise amongst team members

237

Programme Manager Resume Examples & Samples

Programme delivery – Oversee the delivery of a complex portfolio (£10m+ budget) of projects to time and budget
Programme governance - Accountable for status of all projects, implementing a standardised process and approach which will be used to highlight successes as well as risks and issues
Team and resource management - Lead, manage and grow a high performing team, as well as supporting your PM’s with their specific project resourcing
Financial management - Owns the financial performance of the portfolio

238

Programme Manager Resume Examples & Samples

Manage cross programme delivery between teams within the organisations to ensure effective and timely input; resolve conflicts and lead solutions
Manage and develop small functional team and ensure right PM capability is in place to ensure project delivery
Develop Information management infrastructure to ensure effective project governance
Manage resource allocation activities against current time plans and support finance in overall project cost management
Degree educated (design, software engineering or IT preferable) or equivalent experience
Demonstrable experience in mobile app development and cloud infrastructure
Formal project management qualifications and can bring forward innovative best practice applications that may benefit the project
Strong people management experience, achieving high level of performance and employee engagement
Outstanding project management capabilities (i.e. estimating and planning, risk management, status reporting, budget tracking, benefits analysis, stakeholder management and communication, resource management)
Strong communicator; ability to convey complex issues concisely and accurately
Excellent interpersonal skills; ability to build productive working relationships and influence
Assertive; readiness to press teams to take remedial action when required
Able to multi-task and plan effectively when working with a variety of project teams in an often high-pressure, competitive environment

239

Programme Manager Resume Examples & Samples

Implement practical and effective tools and techniques to manage the on-time implementation of specific initiatives including, but not limited to: new product commercialization and launch, charters, risk mitigation plans, project schedules, financial target definition, costs/savings calculations and methodology
Periodic business reviews
Leadership briefings
Resource planning
Change management plans
Labor relations plans
Roles and responsibilities matrices
Toll-gate based implementation methodologies
Conflict resolutions plans and service level agreements
Oversees and coordinates the operational aspects of ongoing projects and serves as a liaison between project management, the project team, and line management
Reviews status of projects and budgets, manages schedules and prepares status reports
Assesses project issues and develops resolutions to meet productivity, quality, and customer needs
A minimum of 5 years’ demonstrable experience in programme management
Excellent knowledge of and working skills with MS Project
Experiencing effectively managing multiple projects with challenging turnaround
Strong communication skills and the ability to work within a cross-cultural environment
A confident resilient personality, with a strong self-motivated drive for action
PRINCE/PRINCE2 qualified
Degree educated in Engineering, Business or Finance

240

Programme Manager Resume Examples & Samples

Providing programme and project management – taking ownership for the delivery of the components within the CISO Infrastructure Access space
Setting up governance, controls and delivery processes to ensure the successful completion of this challenging book of work
Setting up and controlling all aspects of the team, from Analysis through to quality assurance. Building the team into a delivery unit
Ensuring adherence to technical roadmaps, maintaining / evolving environments and ensuring that production incidents are resolved / fixed in a timely manner
Ability to understand requirements quickly, familiar with current state and target state definitions and of risk assessment plans and roadmaps to achieve a clearly defined target state
Reporting on programs and project status
Accounting for programs and project cost against budget and time
Driving consensus and seeking approval of relevant stakeholders
Successfully ensuring delivery of projects in the area, some of which may run concurrently
Managing stakeholders across the Compliance universe, business partners and infrastructure groups to ensure alignment of approach and execution
Ensuring that all projects are run in accordance with approved project governance standards and methodologies
Reporting on project progress and escalating risks or issues to senior management as appropriate in a timely manner
Establishing and maintaining a partnership with Group Technology (GT) counterparts, specifically with regulatory filtering teams in Operations and GT, which is key to ensuring successful implementation of key initiatives
Ensuring ongoing alignment with other inter-dependent projects and initiatives across the group
Measuring outcomes to evaluate post-implementation benefits realisation and lessons learned
Stakeholder management and good communication abilities
Well-developed business and requirements analysis skills
Ability to work in a fast paced environment with competing and alternating priorities and a constant focus on delivery
Proven ability to balance business demands and CISO fulfilment in terms of standardisation, reducing risk and increasing flexibility
Business or IT Architecture experience; specifically designing and implementing an integrated platforms from a functional or technical perspective (beneficial)
Previous experience of developing and managing governance processes and a broad background in Business, Operations & Change Management, able to perform at a Lead level and influence strategic decision-makers and functional stakeholders (beneficial)
Extensive experience as a Project/Program Manager and a track record of delivery in Information Technology (IT) projects
Proven negotiation, problem solving and conflict management skills
Flexibility and willingness to work autonomously, self-motivated within set competencies in a team and fast paced environments
A strong delivery focus adhering to consistent project standards
An understanding of IT Governance related processes and practices
Proven track record in managing virtual teams and working in matrix structures
Ability to effectively manage conflicting priorities
Ability to work to tight deadlines and identify problems at an early stage
Ability to work in a fast changing environment and react positively to re-prioritisation
Educated to Bachelor’s degree level or equivalent qualification / work experience with a concentration in Business, Economics, Engineering or Computer Science
Significant experience as a Project Manager (PM) with a good understanding of different PM tools and techniques and a demonstrable track-record in the end-to-end delivery of change initiatives
Proven experience of setting up and running governance forums
Excellent customer focus, with experience effectively managing matrix relationships
Strong delivery execution skills with a strategic perspective
Drive a high performance culture through strong leadership and effectively inspiring, motivating, and influencing teams and individuals
Able to prioritise and deliver according to strict timelines and quality standards

241

Programme Manager Resume Examples & Samples

Ability to digest, refine and communicate the goals of the programme, and current status to senior stakeholders and all dunnhumby employees
Ability to assess gaps in the existing programme and assemble the correct team in place to meet the programme scope
Create confidence in the programme status and the renewal goals
Measured against successful delivery of key (to be) defined programme milestones
Has created and delivered transformation IT projects in excess of £20m, preferably in major shifts in technology direction and cloud migrations
10+ years of experience relevant to this position including 3 years of project management experience. Demonstrated ability to follow solid project management principles and successfully manage projects of increasing complexity. Comfortable working in a matrix management environment. Strong influencing and negotiation skills to deal with internal stakeholders and vendors. Product, technology or industry expertise relevant to open source and cloud technologies, particularly Google Cloud Platform. Undergraduate degree or equivalent experience. PMI certification preferred. Ability to travel as needed

242

Programme Manager Resume Examples & Samples

Demonstrable experience and capability to define medium/high complex undefined solutions which will deliver positive business impact
Ability to manage high levels of ambiguity when dealing with emerging business strategy
New suppliers likely to be selected and managed
Defining and agreeing client business objectives
Ability to build relationships/ (speak language of) at board level. Including presenting and writing reports
Extensive diverse team leadership e.g. PMO, Implementation managers, benefits managers, change managers
Seeks guidance from Programme Director
May mentor SPM & PMs
Strategic impact to customer over medium to long term business cases
Business impact may be undefined and discussion and agreement required with stakeholder(s)
Accreditation in Programme Methodology
Accreditation in Change Management
MBA would be beneficial
Coaching qualification beneficial
Some experience of managing strategic change maybe in a single domain
Some knowledge and or experience of business operation business strategy, financial and operational strategic analysis
Membership of appropriate academic body or industry institution

243

Programme Manager Resume Examples & Samples

Hands on delivery of solutions for client onboarding, KYC and client reference data
Provide technical and architectural leadership and help shape the future direction of the group, both in terms of product and development approach
Create a more integrated and agile delivery process, working with those defining requirements to streamline the end to end approach
Contribute to and deliver on a technical roadmap for the product
Work with the development lead to build a strong internal development team
Bring a focus to system performance, UX and reliability and lay out a roadmap to improve them all
Stakeholder management vis-à-vis GT Production and Operations, in conjunction with program managers in business centers
In delivering and risk-managing medium to large IT programs
Knowledge of at least one of client reference data, client onboarding or KYC; preferably with more than one of them
To work with distributed and outsourced delivery organizations at business centers, technology centers, and vendors
In building and managing internal teams in technology centers
In driving the architectural alignment and improvement of a complex IT landscape
In improving the Software Development Life Cycle in a user-side IT department

244

Programme Manager Resume Examples & Samples

Managing a global team of program and project managers, providing leadership, mentoring and growth to them
Leading the creation of a strategic plan for cyber security, with the experience to manage the associated complex book of work
Delivering incremental releases in an agile-like method across multiple projects
Adherence with Credit Suisse project management standards and processes including CS-SDF, PTX, OnePPM and Top Initiative Reporting
Acting as a member of both the Cyber Management Committee and the TSS Portfolio Management Committee
Owning the agreement to, and delivery of control commitments between CISO and Cyber
Multi-year financial planning and control of the CTB, OPEX and CAPEX spend associated with the program

245

Programme Manager Resume Examples & Samples

End to end responsibility of delivering medium to high complexity infrastructure product and services programmes globally for BT customers, having significant long-term commercial and financial impact
Responsible for transition and transformation of new contracts and their handover to operational teams
Defining and agreeing client business objectives, ability to build relationships at board level
Ensure on-time delivery, keep customer informed, manage scope and risks
Manage virtual teams and vendors, driving actions and implementation (out of business hours activities to be expected)
Dealing with network site, voice platform migrations and implementing various products from the BT Product Portfolio
Single point of contact for the end customer and various BT teams (travel might be required few times a year)
May mentor Senior Project Managers
8+ years of experience in the Telecoms/IT Industry
PMP/Prince2 certified (MSP is nice to have)
Track record of delivering a Transition & Transformation at high scale
General understanding of networks and related infrastructure
Stress tolerance, ability to multitask and manage regular changes
Working on international projects
Excellent business English (other European languages - German, Italian, Spanish, French - are a plus)

246

Programme Manager Resume Examples & Samples

An excellent academic career that includes a bachelors degree
Interested in current affairs, politics, economics, business and finance
Conscientious with an eye for detail
Able to adapt quickly to rapidly-changing circumstances given the unpredictable nature of live events
A people person – you will be client-facing, and working closely in a project team with colleagues
Organised, able to multi-task and manage your time effectively
You must be able to live and work in the United Kingdom. This job will be based in central London
It is essential that you are able to travel internationally without restrictions that might affect visa applications

247

Programme Manager Resume Examples & Samples

Develop, implement, and evaluate the annual communications plan in close association with the RBS team and constituents, write and update company calendars, intranet, Internet web pages, online or print magazines, newsletters, social media and podcasts
Ensure organisational initiatives and projects are successfully communicated to employees and stakeholders, storyboard or translate ideas to the creative team of art directors and designers
Use social media to communicate with staff internally, deliver presentations at organisational events such as townhalls, draft messages or scripts from senior leaders for presentation to employees in written or spoken form
Respond to feedback from staff and adjust communications content accordingly, handle the internal communication response to crisis situations which affect organisational perception and reputation
Advise senior leaders of developments throughout the organisation, either face to face or through regular written communication
The ability to take knowledge and transform it into creative, exciting and useful messages, and disseminate it to the right audiences through the best distribution channels is critical
Must be a confident communicator and presenter and must be proficient at working with others
Must possess excellent organizational and planning skills, superior project management and time management skills
A strong track record as an implementer who thrives on managing a variety of key initiatives concurrently and as a Relationship builder with the flexibility and finesse to “manage by influence”
Sincere commitment to work collaboratively with all constituent groups, including staff, board members, volunteers, program participants, and other supporters

248

Temporary Programme Manager Resume Examples & Samples

Lead programmes, serving as the primary day-to-day contact for client and internal teams. Responsible for client satisfaction and campaign performance
Manage all client communications ranging from weekly performance meetings to quarterly business reviews
Work closely and collaboratively with internal teams: Sales/ Account Manager, Digital Producers, Analysts and Editors, to ensure programmes are executed on time and to client’s expectations
Gather objectives from sales teams and client; communicate clearly to internal and external development teams
Create communication and project delivery timeline with teams and ensure everyone has access
Manage delivery teams from kick-off to launch, including any post-launch changes as needed
Manage reporting schedules; liaise with internal teams and client
Ensure all creative work is signed off and approved by the key decision makers at all stages of the production process
Extensive esperience in programme management
A strong grasp of editorial guidelines
Proactively approach to developments to ensure their projects align to changes
Exemplary personal skills and a personable demeanor
A proactive approach to problem solving

249

Programme Manager Resume Examples & Samples

Lead programmes, serving as the primary day-to-day contact for client and internal teams
Be responsible for client satisfaction and campaign performance
Lead and manage cross-functional programme teams to ensure the correct process, client focus, and communications
Liaise with other teams to collate content and assets to be included
Ensures all creative work is signed off and approved by the key decision makers at all stages of the production process
Facilitate project review meetings as necessary
Strong grasp of editorial guidelines. Proactively stays across developments to ensure their projects align to these changes
Extensive experience in programme management
Experience in delivering project delivery timelines
A deep understanding of mutual goals and individual issues

250

Programme Manager Resume Examples & Samples

Proactively managing and leading the Projects team at a strategic level
Leading in the proactive management and development of effective working relationships, ensuring senior clients needs are understood
Possessing strong commercial awareness
Having a good understanding of the HMCTS MoJ contract and awareness of other functions within the senior management team
Taking responsibility for the Project team budget and weekly reporting
Tracking forecasting and priority of works and the team capacity in order to meet business critical requirements
Reviewing and ensuring KPI’s are met in relation to project work and acting accordingly when they are not
Having an awareness of the key business obejectives for both project works and the wider contract
Identifying opportunities for project work growth to drive further profit for the company
Planning and organising effective resources of the projects team and contractors
Establishing and coordinating the team so that they work together effectively, maximising their skills
Acting as a role model for project management best practice
Preparing and distributing all necessary reports and documentation in a timely and professional manner to relevant stakeholders
Identifying, selecting and recommending tendering sub-traders from initial enquiry through to appointment
Reviewing clients instructions and where necessary developing suitable documentation to obtain competitive sub-trader quotations
Liaising with clients and their senior team offering technical advice and knowledge regarding construction works issues ensuring contractual obligations are met to solve problems
Senior PM or Head of Projects with relevant role experience
Experience of site works monitoring with installation inspections & measurement
CDM experience
Understanding of model contract forms: JCT, NEC, GC Works etc
Budget management experience and commercial awareness
Experience of managing Client facing multiple Project Works services, across a diverse multi-site TFM portfolio
Experience of leading in H&S and welfare for own project works and those of others
Well-developed communication, influencing and motivational skills
Cost management and control, and quality monitoring
Should be prepared for UK&I travel related to the job
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